National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 28, 2019
Was straight to the point. There was no push to sign. I actually did not sign the first time and came back about a month later to sign up. K. ** was fantastic at telling me all the details and having me understand the process.
Reviewed June 28, 2019
Just started the process and so far so good, Dan ** was extremely helpful and took his time to go over all the details with me regarding my situation & setting up a game plan to assist me with my current debt.
Reviewed June 28, 2019
Antoine and then Andrea were very helpful, well informed, and calmed me during my embarrassing call. :/ However, as I JUST signed up, I am curious but hopeful I will be truly helped by NDR. I am truly looking forward to some positive results.
Renu, it's natural to feel apprehensive but we're confident that you can be successful if you follow our guidance and trust the process. Don't hesitate to contact Client Success if you have any questions. Thank you for leaving a review today.
Reviewed June 28, 2019
So far no major complaints. I am expecting my expectations to be met and my debts to go to zero soon. By the way, I could not find my order number. I looked in the agreement, but I did see it. Maybe I overlooked it.
Reviewed June 28, 2019
Natalie was very knowledgeable in answering my questions, of which I had a lot of them. Joshua was very good about getting the account underway. Even Lawrence, the first person I spoke with initially was very helpful. All good and no complaints.
Reviewed June 28, 2019
Every detail was explained to me by Johnathan ** and the welcoming person. All my questions were answered. The experience was long but everybody was so helpful. From the very first call to all the follow ups, Mr. ** was very patient with me and all of my questions. Even the welcoming call was very detailed with all the information that we had to go thru. I would truly recommend this service to anyone.
Reviewed June 28, 2019
So far so good! Franklin and the welcome representative were very helpful and did a good job of explaining things. The emails and phone calls have been productive and worth my time. It will be good to have my accounts handled and moving on with life.
Reviewed June 28, 2019
I'm glad they could help me make things better for me. They also made me feel less stressed with their help. I would recommend them to others out there who might need some relief. This was one of the hardest things for me to do.
Reviewed June 28, 2019
This process so far has been very helpful and easy. They make you feel very comfortable and don’t treat you badly because you have some debt. I can’t wait to finally be debt free and it’s all because of this program that I will finally get there!
Reviewed June 28, 2019
I enrolled today and both the individuals I spoke with were very helpful and not degrading. I was taken step by step through the enrollment process and given specific guidance on completing forms. A real positive experience despite the conditions of my current credit situation.
Reviewed June 28, 2019
I just started the process with NDR. They are making it easy and understandable. The initial process is extremely thorough to get started. Professional and personable communications along with detailed emails keeping me up to date. I appreciate your valuable time and efforts!
Reviewed June 28, 2019
Everyone answered my questions & explained the documents to me clearly. I look forward to participating in the program. My conversations were with Dan ** & Mr. **. I would recommend this program to my friends if they would need it.
Reviewed June 28, 2019
The service and attention to detail was refreshing and thorough. Parker ** and the client success representative were excellent beyond belief. I am a happy satisfied and thankful new client. I would recommend National Debt Relief without a second thought. God bless you all for helping give me peace of mind and joy.
Reviewed June 28, 2019
I looked up National Debt Relief online and they were highly recommended. They didn’t seem to have any issues with the BBB. The enrollment process was easy and simple, and the negotiator seemed knowledgeable. NDR worked with me really well on the payment plan and we are in the middle of the program. One item has been resolved and two are getting worked on right now. The communication has been good and I usually get a phone call fairly quickly.
Reviewed June 27, 2019
Your team worked perfectly in getting me the help I need, they were not only professional. They were kind, caring, and extremely helpful! They have a great way at explaining everything so it is understandable. Thank you so much for everything your team has done so far and in the future!
Reviewed June 27, 2019
Correspondence was really fast and efficient. They helped me understand the process easily and answered my questions sufficiently. I hope they help me get rid of my loans as soon as possible and help me build a good credit so I can be financially stable and confident.
Reviewed June 27, 2019
Very satisfied with the professional National debt Relief. I am so glad I found relief. Antony ** was very professional at what he is doing and the welcome call very was special. I feel safe. I recommend a friend. Great job.
Reviewed June 27, 2019
Extremely knowledgeable and helpful.. Courteous. She helped me in every way and I felt confident with her guidance. Bianca certainly knows how to explain things so they are easy to understand. I would highly recommend her for help to anyone who needed it.
Reviewed June 27, 2019
They were so helpful and explained everything very thorough. And I’m very glad that they helped me! They were awesome! I was very skeptic at first but I was assured that this program will benefit me. I’m very grateful that I found out about this program.
Reviewed June 27, 2019
We had a very clear and simple explanations of the program and we have no question. Ritchie explained everything very clearly. We will recommend this program to anyone that needs the help to get their finances in order. Richie will be highly recommended by Gary and myself.
Reviewed June 27, 2019
Both David ** and David ** were very helpful and informative. Both made me feel super comfortable as I am going through this stressful time in my life. This decision was not an easy one and I really appreciate this "light at the end of the tunnel."
Reviewed June 27, 2019
When I called NDR I was not sure how the program would help me. I do not have an enormous amount of debt but it is large enough that I am struggling. My counselor reassured me that my debt is my debt regardless of the amount. He made me feel comfortable enough for me to give him my SS #. He made me feel not ashamed of myself for getting in debt and was understanding about my situation. I feel so relieved and a burden has been lifted! Thanks NDR!
Reviewed June 27, 2019
The man that helped me was very friendly. Knew exactly how to help me and what I needed help with. Took time to help me through everything. Answered all my questions. I would very much recommend this company to a friend.
Reviewed June 27, 2019
Excellent. People spoke clearly. Jargon was minimally used. I felt both representatives of National Debt Relief had my best interest in mind. All my questions and concerned were addressed. Also, it was great to have a single representative assigned to my case. This provided a personalized experience.
Reviewed June 27, 2019
I am satisfied with the service so far, just started though. Description of the program was thorough and clear. Phone communication was good after the rep picked up the phone but when dialed first I was not sure if its gonna get picked up as there was a music going on for a long time.
Reviewed June 27, 2019
I am extremely pleased with the help I received today. The representatives I spoke with were amazing and made this a very stress free and satisfying experience. They explained everything in full detail and made sure I completely understood everything.
Reviewed June 27, 2019
Helped me so much and made me hopeful for my future with the company. I have had a lot of false hope in the past but this experience has changed my outlook entirely and finally made me happy again. I am eternally grateful.
Reviewed June 27, 2019
Antonio ** was informative, professional and extremely helpful during the process. Antonio explained the program extremely well and the welcome call team clarified and reinforce the information. In all, the process though somewhat disheartening for me, was relatively painless thanks to your team.
Reviewed June 27, 2019
My experience with NDR was extremely friendly and respectful. The two ladies I dealt with were most informed and helped me greatly to understand my rights. Please give them my sincere gratitude and thanks for their help on my situation.
Mr. Jeffry
Reviewed June 27, 2019
Initial Rep was very informative and knowledgeable when answering my questions. He was timely with return calls. The Welcome Rep was thorough while verifying all information. I received all emails in a timely fadhion and they were easy to follow with user friendly links.
Reviewed June 27, 2019
They were very helpful explaining everything to me. Very professional. All questions I had were answered in a timely manner. Even repeat questions. Quick and painless process. Good program. Easy to use interface. I would recommend everyone to use this.
Reviewed June 27, 2019
Process was explained very clearly and where to direct questions was given promptly. I was told when to expect contact from Freedom Debt Relief by phone, text, and or email. Agents were very thorough in explaining the contents of the agreement as well as how to respond to inquiries from creditors.
Reviewed June 27, 2019
The young lady I spoke with was very professional and able to answer any questions that I had at the time. She was extremely helpful and the call lasted the 20 min I was told it would. I am excited about getting out of debt and getting my financial situation turned around.
Reviewed June 27, 2019
The customer service is amazing and the people that helped me walk through the process so far have been very helpful and kind. Nobody has been rude or shaming, even though this is really difficult for me. I really appreciate everyone’s time and effort.
Reviewed June 27, 2019
The experience was great and very at covering everything involved in the process. I would highly recommend to any one who needs debt relief. The reps I spoke to on the phone was great. Just talked a little to fast, but I'm sure they repeat the information a lot every day.
Reviewed June 27, 2019
Very professional and helpful. Explained fully to me the program and looking forward to having my debt problems resolved by working with them. Hopefully all this will be resolved in a timely matter. Thank you for contacting me to resolve my issues.
Reviewed June 27, 2019
I saw the advertisement on a late show; however at first, I didn't went through with my first encounter with National Debt Relief. Then I found that my credit score was not moving, so I decided to join National Debt Relief. The experience with signing up was great.
Reviewed June 27, 2019
They really explained everything well and I'll be glad to be debt free. I'm hoping that everything will work out so I can start making my financial situation better and rebuild my credit and start saving for my future. I appreciate all the help.
Reviewed June 27, 2019
Kester ** was excellent. Very compassionate and non-judgmental. This was a very hard decision for me to make and he made it easy to understand and was very thorough and precise. I would recommend this service to any of my family or friends who are struggling with debt as I was!! Thank you!!
Reviewed June 27, 2019
Excellent customer service. Everything was explained to me where I could understand. I would recommend this to anyone. I slept better last night knowing that my financial problems were going to be resolved. I do not know what my order number is, but Clinton ** is the person that helped me.
Reviewed June 27, 2019
Was easy and customer representatives were friendly and explained everything and answered all my questions. I would recommend this to other people to use. We are hoping this works well for us and we are successful in becoming debt free in the near future. We will definitely tell and recommend this program to people we know. It was easy to enroll.
Reviewed June 27, 2019
The representatives I spoke with at National Debt Relief were very knowledgeable and very patient with my questions/concerns. The program is very hands-on and allows me to see my progress whenever I want by going into my account online. I look forward to working closely with them to achieve a debt-free lifestyle. Thank you so much!
We look forward to working with you too, Deborah. Please reach out if you have any questions.
Reviewed June 27, 2019
All representatives were very friendly and considerate with the questions I had towards my financial freedom. They took the time to make sure I understood everything and reassured me that they would take care of my burdens. Erica was my representative from the start and was very nice and understanding. She took the time to make sure I understood everything before moving to a different topic.
Reviewed June 27, 2019
When I first started program it was contingent on adding the Advanced Recovery account. I told the enrolling person that I had been to court once and that the lawyer said he's familiar with debt relief programs and he would work with me and National Debt Relief to get this resolved. Now over a month later you still won't add the account. I did get a note that they would make an exception this time, but now you're going back on that, saying that person didn't have the authority. the whole point was to get this account added or I didn't want to do program. It would be nice if you could have someone assigned to my account so I don't have to talk to a different person every time I call in. Debt is personal and you don't seem to care enough to make a person feel comfortable with new person each time. I wouldn't recommend this program to anyone.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed June 27, 2019
Please give my warm welcome to Kesha **. She was so helpful during my process with my debt consolidation. I can not Express how thankful and patient she has been with this whole process. Definitely know how to do her job and goes over the moon for her customers!
Reviewed June 27, 2019
Good experience thus far. It seems as though this will be a great program to help us and allow us to become debt free sooner. We look forward to working to get these debts resolved as soon as possible. Thank you.
Reviewed June 27, 2019
Both people that I spoke with made the conversation smooth and easy to understand. I feel comfortable working with this company. They were knowledgeable, understanding, timely, supportive, and kind. I look forward to getting out of debt and to working with these people in the future.
Reviewed June 27, 2019
The overall process was satisfactory. I did have issues with the first representative following through with his part of the process. The representatives should not just read a script but have more knowledge of the options of the savings account so they are more prepared to answer questions.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed June 27, 2019
Very professional, very clear about the program and how it works. Made sure I understood the effect on my credit report at the beginning of the program. I am very excited to get started, has given me hope for the future.
Reviewed June 27, 2019
My experience has been wonderful. Jeremy and Kirk were able to make me comfortable enrolling into the plan. I am praying that this is my solution to not feel like I am drowning in debt. I hope to be able to get this paid off in 3 years.
Reviewed June 27, 2019
Both representatives were very helpful, knowledgeable, and were willing to work with me to get the best results for me. The entire process was explained thoroughly and questions answered clearly. It was a great experience and I would definitely recommend you to anyone needing financial help.
Reviewed June 27, 2019
Spoke to Eric **, 6/25/2019, he was very knowledgable, never hesitated answering all my questions. He made sure I understood everything. I feel I will be in a good spot with my debt. I was at a point that these debts were taking a toll on me. I will definatly recommend Nat'l Debt Relief to anybody who may be struggling. Thank you so much for helping me.
Reviewed June 27, 2019
Both ladies who helped us are very professional & did a great job to make this as easy & stress free for us as possible! Was easier than I imagined it would be, & explained well by them both!! Very grateful for their kindness & helpfulness.
Reviewed June 27, 2019
My welcome call was very good. She explained everything to me very well and I am very happy to have them help me with my credit debt. I feel very confident in them with the way they are helping me so well.
Reviewed June 27, 2019
Everyone has been so nice and helpful in a stressful situation. My debt has been overwhelming and everyone here has made me feel so much better looking forward to being debt free. I just want to thank everyone for your help.
Reviewed June 27, 2019
Very helpful and knowledgable staff. They answered all the questions promptly and clearly. I am so grateful that I chose this company. I am so looking forward to being debt free. I cannot wait to be done with the program.
Reviewed June 27, 2019
Very helpful. Took time to explain the process. Sharon was courteous and sympathetic and took her time. Bianca also was helpful by going over the process when I called for the final process. l will recommend NDR to friends and family.
Reviewed June 27, 2019
I heard a lot about National Debt Relief from different friends. My daughter did the enrollment process and when I set it up in December last year, I was excited for the ball to start rolling. The reps were very good because after they asked for my information, they would call me and inform me if they got another offer from one of the companies. We would talk about it and set it up. So far, four of my accounts have settled and I still have five more accounts. They said I have anywhere from 18 months to two years left. Also, the payment plan is good. It was a 140 every two weeks and it works out good. I’m happy with the way the company is working with me and the creditors. My credit score went up 45 points and so far, the stuff their doing is excellent for me.
Reviewed June 26, 2019
Everything was smooth and very easy to understand. The ladies helped me through the process and were very knowledgeable of their jobs. Thank you all for allowing me the opportunity to consolidate my debt and make life easier for me.
Reviewed June 26, 2019
Everyone I talked to was very friendly and professional. They answered all of my questions as well any concerns I might have had. I like that I will be able to contact NDR whenever I need to make updates to my account or have additional questions.
Reviewed June 26, 2019
Diana was very thorough & explained everything to me clearly. I felt much better about going with NDR after speaking with her. Both her & the welcoming lady I spoke to were very knowledgeable. I was uneasy about this process at first but they both made it easier and were very helpful.
Reviewed June 26, 2019
The representative Brandy, was really polite and courteous. She explained to me really well about the program and provided information to a question that I had. Periodically she would ask if I had any questions about anything, which was really nice. Her service was great.
Reviewed June 26, 2019
Welcome call was very quick and simple! We went over everything Micheal and I went over yesterday. He asked me if I had any questions while going over things again and he answered all my questions. It was very quick maybe 20 minutes.
Reviewed June 26, 2019
I've had a great experience with National Debt Relief. Clear explanations of everything that involves debt consolidation. Pros and cons of the consolidation/settlement. Great customer service! Step by step instructions and fast communication. Quick responses via emails and phone calls. Customer representatives are patient, flexible, understanding, and they really take the time to explain everything you need to know.
Reviewed June 26, 2019
National Debt Relief has been so welcoming and has offered my family great solutions to get us out of debt! Their customer service is great, Isaac was so knowledgeable in how his company could help us get our financial freedom back.
Reviewed June 26, 2019
Kiara ** and Carlos ** were both very polite and very thorough. They were clear and concise with the information they provided and a pleasure to speak to. I was pleased to speak to them both today and they were a very big help.
Reviewed June 26, 2019
National Debt Relief was quick to respond and very active in describing the program and making it easy to understand. Everyone I spoke with was respectful and kind and there was no judgement. I felt they were well versed and trained in how to help up. I am excited on becoming debt free.
Reviewed June 26, 2019
The customer service reps are always super helpful and kind! This process and the customer service I have received has elevated my anxiety of my situation. I am glad that I took this route to become debt free. I never wait on hold, they are very descriptive of the steps that need to be taken and answer all of the questions I have had! I don’t think I would have been able to do any of this without them.
Reviewed June 26, 2019
I've had a great time working with an amazing team through National Debt Relief and they have done their job well. I would definitely recommend this service to those who need it. It's also a huge help that the representatives go over the plan extensively and get all the fine small details. Thanks again for your time and service.
Reviewed June 26, 2019
I had an amazing customer service experience. All my questions were answered and an error to my full name was fixed thanks to her. My full policy and agreement was read to me with the understanding and patience to stop when I had a question.
Reviewed June 26, 2019
I am very glad to get rid of my debt and to improve myself. Everyone I have talked to has been amazing and extremely helpful. I like that they have reviewed everything with me to make sure I understand everything, even the little details. This is all going to help me tremendously and I can't wait to get back on track and I couldn’t do it without National Debt Relief.
Reviewed June 26, 2019
I never knew this would be an option for me, Anwar was so helpful in the process & I look forward to being debt free soon! I am now paying a lot less money a month and don't have to worry about missing a payment!
Reviewed June 26, 2019
I'm just starting out but so far the specialists and customer service people have been so helpful and explaining things in detail. I feel so optimistic and better about our situation hopefully being on the right track now for debt relief with help from National Debt Relief!
Reviewed June 26, 2019
Everyone I have spoken to has been very nice and helpful. I've been taking care of my brother since the first part of the year and have just put my life on hold. I have had to take him to all of his Dr. appointments - he has had two surgeries, one on his broken ankle and the other on his eye lid (cancer) and is looking forward to 1 to 2 more on the eye lid. I tried to pay some of my bills but I just couldn't keep up. The stress is beginning to take a toll on me.
Reviewed June 26, 2019
Thank you. Has been an excellent experience working with you, excellent costumer service, very clear and very supportive, Thank you again for help me get back my sleep. I really appreciate it. Your team is excellent and cares for people, make me feel comfortable speaking with your two representative.
Reviewed June 26, 2019
This was much easier than anticipated. The customer service was phenomenal and provided concise, clear information with regards to their program. All their representatives were articulate and friendly. They were attentive and listened to my concerns. This has been a great immediate experience.
Reviewed June 26, 2019
Both representatives were helpful and polite. Sometimes they spoke a little fast when reading script. There was a problem with Mr ** calling me. I believe that was on my end. Blocking unknown callers. He did say he would check with IT to make sure it was not a problem on his end.
Reviewed June 26, 2019
The ladies I worked with, Maryam and Jazmine, went above and beyond to help me through the process. They are a "cut above" in my book. Maryam took her time through emails to answer my questions, make suggestions, and help me make an informed decision as to what my next financial step should be. She never made me feel pressured to sign on with NDR. She was always encouraging and continued to be a top-notch professional in all her conversations with me.
Once I agreed to become a client of NDR, she went through the entire program line by line slowly enough for me to ask questions along the way. She helped me to feel as though I were her most important client and that my welfare was her utmost priority. At the end of the entire sign-up period she reassured me that she would be available anytime, and she has proven that. I can sincerely say that I would not have taken the step to help resolve my financial crisis through NDR had it not been for Maryam.
Jazmine, was my Welcome Call person. She conducted herself in a very professional and amiable manner. She continued to help me understand the process and what would happen next by slowly and thoroughly answering all my questions so that there was no confusion on my part. Jazmine, was so very pleasant and even laughed at my teasing. I told her that the one request I had of NDR, since it is a debt relief program, was for her to find me a wealthy man that has no inheritors and would be glad to take me on as his sweetheart. He was to be so in love with me that HE would solve all my financial problems and wouldn't hesistate to take me as his own. Unfortunately, Jazmine, through all her laughter, told me she just didn't have any way to do this. And, if she did, she didn't know of any candidates. We jointly decided that whoever we found would have to have a great friend so both of us could be accommodated! I'm on for that!
Both Maryam and Jazmine were great representatives of NDR. Personally, both should be highly commended for their commitment to high standards for your company. I believe they should be given a raise, an all expense paid two week vacation to wherever they want to go, and plenty of spending money! (Wouldn't that be nice if it worked that way for them. I've sworn to honesty, and I HONESTLY wish they could be compensated this way. lol) NDR owes these two a huge thank you and pat on the back for a job well done. Thank you, Maryam and Jazmine. I feel that I have gained two new friends and companions by going through this process of debt relief. You made it much easier for me and I know I wouldn't have this level of peace without you two. THANK YOU!!! ~Annita
Reviewed June 26, 2019
I was especially grateful for the second follow-up call. The first call to set up everything was a bit overwhelming - a lot of info. It was good to review and remember what was agreed upon. Both reps were helpful.
Reviewed June 26, 2019
Thank you. This was so easy and to the point. They were very helpful and easy to understand. It was a hard decision to make but thanks to this team, they made me feel more comfortable about making my decision.
Reviewed June 26, 2019
I understand the process and its consequences, they were explained to me well and thoroughly. The people I spoke with were both very pleasant. They went through the documents and made sure I understood the concept of my plan and its consequences. They also were very prompt.
Reviewed June 26, 2019
Staff was friendly and professional and knowledgeable in helping me through the application process. I was able to ask questions and he was very patient in answering them. I would recommend this program for people who are in the same predicament as me.
Reviewed June 26, 2019
The process was a wonderful experience considering the debt I was in. Allen and Ed both answered ALL my questions and gave me peace of mind. This was a very difficult decision to make, as I always paid on time, though I was using every bit of money I made for debts. I appreciate the kind, patient and understanding as they helped walk me through this process.
Reviewed June 26, 2019
I received great service from Jeff and Isis. They made the entire process very easy for me and made it very easy for me to understand exactly what I was getting into when enrolling into this program. No complaints whatsoever, and I’m excited to be on the path to being debt free.
Reviewed June 26, 2019
Excellent experience so far. I was hesitant to get started as I was not late yet but drowning in debt and could not see any way to get back on track after medical expenses and hoping to retire in a few years. Everyone made me feel at ease and there was no pressure just encouragement to make the right decision for me. Scared of letting debts get to a point of delinquent but would have been there soon as it was getting beyond paycheck to paycheck. There was no judgment just support!
Reviewed June 26, 2019
I have spent the last two days corresponding by phone as well as online with National Debt Relief. The experience was stress free and relatively easy. All in all my experience on a scale of 0 to 10 ten being excellent I would have to rate it a 10+.
Reviewed June 26, 2019
People were knowledgeable, helpful and understanding. From the beginning of the process to the finalization I was informed and understood fully was the program was about. I am very happy with the service I've received and will recommend to anyone looking for financial relief.
Reviewed June 26, 2019
Everyone I talked to was very pleasant to work with and understanding! I’m an EMT so there were many time that I had to reschedule phone calls because I had to attend to the call of duty. I appreciate everything everyone has done so far! I can’t wait to continue to work on obtaining financial freedom with National Debt Relief!
Reviewed June 26, 2019
It’s a very vulnerable moment asking for help with finances. Teddy ** was our first impression of National Debt Relief and made us feel comfortable and hopeful. He was there every step of the way with enrolling and made sure we understood everything we needed to know. We were grateful for every member of the company who has helped us, we feel like we are in good hands and look forward to continuing our professional relationship.
Reviewed June 26, 2019
Great experience with a Adam **, he was so helpful and patient and kind. Amazing customer service. So excited to have this opportunity of help from National Debt Relief! Everyone who assisted me online and via phone had amazing customer service and was very knowledgeable!
Reviewed June 26, 2019
We got nothing but good help from our contacts at Debt Relief. They made sure we knew everything we needed and were ready to answer any questions, which is good considering I was a bit of a nervous wreck when I started this.
Reviewed June 26, 2019
I found company online. Place the call. Received call instantly. Representative was very polite and understanding. I was emailed my documents and info right away. Answer all my questions and assist with any concerns that I had. Customer service was fast, straight to point, help me with my needs, very satisfied. Would recommend company to a friend.
Reviewed June 26, 2019
Representative I spoke with in the enrollment process was very professional, very helpful, and informative. Excellent!! I also spoke with a representative a few days later in a call who went over the program also and was also very professional, very helpful, and informative. Excellent as well!! Thank you.
Reviewed June 26, 2019
All persons that I spoke with during the process were professional, courteous and helpful and explained the process fully. Any questions that I had were promptly answered and to my satisfaction. All in all a very pleasant experience for such a difficult time for me.
Reviewed June 26, 2019
Welcome call. Marcus ** was great efficient, prompt, professional and courteous. Made everything easy for me to finish the process. Look forward to working with NDR to help resolve my credit debt. That basically is it.
Reviewed June 26, 2019
The representative I had for my welcome call was wonderful, very friendly, very down to earth. She explained everything that I needed to know, made sure I was comfortable with all the Issues that she discussed with me, very good employee. I feel very confident in my decision to join your group.
Reviewed June 26, 2019
Everyone was very helpful and professional and was a pleasure to work with. We are happy with the service and look forward to being debt free in 4 years. Ben was a great help and talked us through everything. Our welcome call was also great and everything was verified and proofed.
Reviewed June 26, 2019
I just have a great experience with Jeremy and the guy from the welcome call. They gave such a peace of mind. Thank you guys, even though this is not a good time for me, you made me feel that I was doing what it was correct. I’m so grateful.
Reviewed June 26, 2019
Your program sounds fair to help us get out of debt. Thank you very much. You guys are great. Your program is stress-free and flexible with payment. It helps a lot knowing the program price is included in the program.
Reviewed June 26, 2019
The People helping me with this has been extremely nice and patient with me and very helpful, they have helped me understand better on this hardship program. I've never done this before and they are making it a lot less stressful on me, because I really don't know what I'm doing. I want to Thank them for being so patient and helpful to me. I really appreciate it.
Angela, please contact Client Success if you need anything clarified. We know this process can sometimes seem overwhelming but we'll be there to guide you through. Thank you for sharing your experience with us today.
Reviewed June 25, 2019
Great service so far. I hope this is a smooth experience to come in getting out of my debt. I need to get out of it so I can move on and grow in life. Your representatives have been very helpful and I know I'll be putting this behind hopefully soon.
Reviewed June 25, 2019
The staff at National Debt Relief were very polite and direct about their service and answered all the questions I asked them. They really helped me understand what their program was all about and it was very easy to get started.
Reviewed June 25, 2019
Both conversations I had with your company were very informative and gave me a little peace of mind. It's a very scary and embarrassing experience, and they made me feel at ease and explained everything very well. I have a light at the end of my tunnel now!!
Reviewed June 25, 2019
All communications with National Debt Relief so far have been quick, efficient, helpful, and friendly. It doesn’t seem like there are any hidden gimmicks, and everything is very straightforward. The program seems to be the answer to my prayers!
Reviewed June 25, 2019
This was smooth from start to finish. I was able to understand most things and when I wasn't able to the agents I spoke with helped guide me through to understand and made me feel at ease about the upcoming process.
Reviewed June 25, 2019
I Just finished enrolling so can't say anything on the quality of results, however, everyone has been nice thus far. I guess I will find out soon if it's as good of a program as it's presented to be. Hoping for the best.
Reviewed June 25, 2019
The process was smooth and throughout the process they would always stop and ask me if I had any questions. Makes you feel good that they want you to understand everything. It's nice to know that when life happens and it's out of your control that there is help out there.
Reviewed June 25, 2019
All the counselors from the National Debt Relief program were very professional and were really interested and patient in assisting me with the necessary forms and paperwork. I felt very comfortable confiding in them. They were extremely knowledgeable as well.
Reviewed June 25, 2019
Talked to Christal **. She explained everything to me and ask many times if I had any questions and if I understood how the program worked. She was very friendly and did a good job explaining everything to me. So glad I called.
Christal is great at what she does and we're happy you could experience her brand of service. Our Client Success team will do its best to continue providing the same level of service as you move to the next step. Please reach out if you have any concerns.
Reviewed June 25, 2019
When I received the return call from National Debt Relief, due to my inquiry. It was the start of a great relationship. It was great customer service and all about how they can help me! The startup process didn't take long, the overview on all my accounts were reviewed and explained to me on whether NDR could really help me or not.
Reviewed June 25, 2019
I was very pleased with everyone I talked with. No complaints whatsoever. The process was easy to do and easy to understand. The program was explained in detail and in language I could understand. I look forward to working with this company.
Reviewed June 25, 2019
My experience was friendly and helpful throughout. I appreciated the informative dialogue and helpful suggestions for reducing my debt. I was fully informed of financial and legal risks associated with the program. I appreciate the legal assistance program offered as a companion service.
Reviewed June 25, 2019
I was very happy with the customer service I was given. The representatives I worked with made sure that I understood the contract I was signing and how everything worked. I was relieved that National Debt Relief was able to work with me to reduce my debt and take control of my financial situation.
Reviewed June 25, 2019
Everyone was very helpful and explained things so it was easy to understand, very pleasant experience. They answered all my questions. I would highly recommend to a friend. I have too much debt and things are looking better already. Thank you.
Reviewed June 25, 2019
I had already signed up for the National Debt Relief program about 2 months ago but unfortunately took too long to do the "welcome call." Because of this, I had to restart the whole process over again. Thankfully Brazil was extremely patient and kind while re-doing the whole enrollment. I look forward to continuing to work with him towards financial freedom.
Reviewed June 25, 2019
They made me feel relief for taking this big step. I feel like I will be able to look forward once again to my paydays knowing that it won't all be going to just pay the minimum amount on my cards. Thank you!
Reviewed June 25, 2019
Jeremey was very helpful in explaining how National Debt Relief works. He was very thorough and very patient with me. Had trouble sending the form. He had me try different was until one finally worked so I could send the form.
Reviewed June 25, 2019
I had a very good experience with everyone I dealt with on the phone at National Debt Relief. They walked you through the process and made sure you understood the process. They made an overwhelming problem less stressful and were very positive to speak with. Thank you!
Reviewed June 25, 2019
Using National Debt Relief is easily one of my biggest regrets. First, the representative I spoke to initially blatantly mislead me on the effect using this service would have on my credit report/score. He told me it would drop, but then eventually come back up after 6-12 payments. This was not the case at all, and having consolidated accounts or charge-offs will harm my score for the next 5-7 years. Furthermore, my credit score still has not improved even after making over 20 payments. The monthly payments are set very high and seem to continue to be added. There are many hidden fees, and the sum of my prior deposits and scheduled deposits exceed the original agreed on amount. I would never recommend this service to anyone, and would strongly recommend either paying off the credit cards gradually, or by using a personal loan at a lower interest rate, both of which would not almost permanently ruin one's credit report.
Hello Daniil,
Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.
Reviewed June 25, 2019
I was nervous to do this but this process was quick and easy. And every question answered to put my mind at ease. If you want to feel in charge of your life again, I would do this. Thank you for making it quick and easy.
We're happy to hear the process went quickly for you, Ashley. Our Client Success team is always available to answer any questions; don't hesitate to reach out.
Reviewed June 25, 2019
I wasn't sure what to expect. At first, I had doubts and uncertainty. But as the process developed, and I gained a better understanding of everything, I felt some reassurance that things could only get better at the end. All employees of NDR that I have had contact with, have been very patient and understanding. The experience is one I hope I don't have to repeat in the future. I will be working hard at my end to resolve this debt. I want go directly to friend and tell them, but if one should ask, I would tell them about my experience with NDR.
Reviewed June 25, 2019
They answered all of my questions and I feel a huge relief off my chest to get my life back to normal. Even with extra finance questions, they were there to help. It is a long process almost 3 years but once it's done it's done.
Reviewed June 25, 2019
The service team at National Debt Relief was awesome. The process was quick and they communicated all steps and expectations in a clear way. If you find yourself in financial trouble and need a way out, I recommend the services National Debt Relief offers.
Reviewed June 25, 2019
Patrick was very helpful calmly explaining my situation and the program process and intentions. The welcome call was also friendly and patient. Both were very good at going down the list of legal talk and explaining in common terms. Overall a very pleasant experience.
Reviewed June 25, 2019
Thanks for allowing me to finally get some sleep at night! My financial woes are affecting the quality of my life, and I feel like a huge weight has been lifted and that I will now be on the path to success.
Reviewed June 25, 2019
I am so pleased with the professional customer service I received from NDR today. NDR helped me find the best solution to my overwhelming amount of debts in a single phone call. I completed my agreement via phone within the same day and I would gladly recommend NDR to anyone seeking debt relief options.
Reviewed June 25, 2019
The process was very pleasant and easy to understand. I'm extremely happy to select National Debt Relief to help me. I'm sure I made a positive choice. The entire process was very easy for me to understand and left me very comfortable.
Reviewed June 25, 2019
The gentleman who assisted me was friendly, understanding, and extremely helpful. It was a relief to know that I was going to get help towards getting my debt resolved. So far, I am very pleased with the service, and would recommend it to anyone else who is in the same situation I am.
Reviewed June 25, 2019
I believe that this program is going help me in controlling my debts at this time. What I know about the program I am going to be successful in completing it. I would recommend this program to my friends. I can hardly get started with my program of debt relief. I have a nephew in Louisiana that might benefit his situation.
Reviewed June 25, 2019
Nice customer services. Thank you to Sam **. Customer services from NY, do not remember her name was good. They always available and polite to answers all my questions. I will recommend to friend to be helped. I was ashame to ask for help.. even to my friends or family. Sam made me feeling comfortable. Thank you.
Reviewed June 25, 2019
National Debt Relief is going to change my life and I am pleased with all the information provided to better help under the program. I can say that after talking to a debt relief specialist I am confident about my decision to fix my debt through National Debt Relief.
Reviewed June 25, 2019
They were very knowledgeable and caring and honest and did all they could to help me. I am pleased with the service I received. I would recommend them to friends and family. My payments are much lower and maybe now I can afford to live a little better without so much stress.
Reviewed June 25, 2019
Very profession and helpful gentlemen. Very straightforward and clear. Made sure that everything was understood and there weren't any misunderstandings. Very prompt on getting back with on contact for follow ups for the entire process. Would recommended to anyone else needing to look into getting out of debt.
Reviewed June 25, 2019
So far, I have been pleased with my interactions with everyone at National Debt Relief. Each person has been very professional, courteous and explained each step of the way thoroughly. My husband and I both look forward to finally tackling our debt problem.
Reviewed June 25, 2019
National Debt Relief were very easy to work with and also conscientious. I appreciate how thorough they were and how efficient they were as well. I was able to settle all the details in a few hours. The process is detailed, yet streamlined. I will see immediate results after speaking with them and I appreciate their help.
Reviewed June 25, 2019
I had a great experience today, when I took the first step to improve my future. Everything was good, they explained everything to me and you could tell they cared about helping you with your debt, when you have had some hard times.
Reviewed June 25, 2019
Lisa was awesome. She explained everything so it was understood and answered questions that I asked with ease. She knows her stuff. I am looking forward to working with National Debt Relief to get through the next few months and helping clear up my credit so I cant start over with a clean slate. Thank you Lisa! Great job!
Reviewed June 25, 2019
My experience was good, they answered all of my questions. Hope and pray they do what they say. I've heard good and bad about this type of thing and hope after it's done I will only have positive things to say.
Reviewed June 25, 2019
Joshua and his team have been kind, understanding and helpful in setting me up. I look forward to working with the company and becoming debt free! I feel confident that the company will be able to help work with my credit card companies in order to come to amount agreements.
Reviewed June 24, 2019
Everyone I talked to was very professional, very helpful, really cared, was willing to answer all concerns we had, took their time to explain all details to us. Was very pleased with them. Would consider to refer to anyone that needs help to consolidate.
Reviewed June 24, 2019
Excellent quick response and answered all my questions. Everyone I have talked with has been nice and friendly. It has been an easy process to get set up. Most of it has been online. I am so ready to be debt free.
Reviewed June 24, 2019
Customer service was awesome. Almas and Tamika were excellent. They both gave details and offer to assist. Respectful and never talk over over me. They are both good assets. The first point of a customer is the kind of customer service received.
Reviewed June 24, 2019
I had a great experience. Talked with three representatives. They were all professional and courteous. Representatives answered all questions that I had. I have everything I need including National Debt Reliefs phone number and website in my contacts and can communicate with you guys or receive information from you. Thank you for a great experience. Will recommend National Debt Relief to anyone that I may find in similar circumstances.
Reviewed June 24, 2019
Mr. Christopher ** definitely took the time to ensure that I understood the process and felt completely comfortable with all the steps. This gave me confidence to place my trust in something so important in my life which are my finances. Thank you for helping me reach my goals!
Reviewed June 24, 2019
I was able to consolidate my unsecured debt with a consultant who was knowledgeable, and understanding. Mercy was very helpful and I would recommend National Debt Relief to anyone needing help. The follow-up call I received was also done in a very professional and caring manner. So far I am very happy with the assistance received. Thanks...
Reviewed June 24, 2019
I am very happy with the process and helpfulness I encountered while setting up my debt relief. It will be very helpful getting my debts paid off, and improving my life. Thank you very much to National Debt Relief... I will recommend you if I come across someone who needs your help.
Reviewed June 24, 2019
They made sure to explain all the information that I needed to clarify. I was able to ask questions as we proceeded before I forgot got the question. They made sure my wife and I were together at the time of the session.
Reviewed June 24, 2019
Your representatives are very helpful, courteous and knowledgeable. The experience with each representative was pleasant and easy to understand. Everything was done in a spirit of excellency. I look forward to utilizing your program to better my future financial needs.
Reviewed June 24, 2019
Your account rep, Anthony, was so kind and understanding. He did an excellent job explaining the process to me, and made me feel very comfortable about my decision to sign up with National Debt Relief. I slept well for the first time in months!
Reviewed June 24, 2019
From start to finish the company was very helpful and answered all my questions. Thank you! My mind is at ease now. DIDI helped me out gathered all my information and made the process simple. The woman that did the Welcome call was awesome and made sure I understand everything.
Reviewed June 24, 2019
Andrea had very much explained every detail about the program. Hope to be on this program to settle all my debt. Looking forward in working with National Debt Relief to help me settle all my creditors and pay off all of my debt.
Reviewed June 24, 2019
Both Shomari and Kaitlyn on the team were fantastic and helped us walk through the process and get set - up. They answered every question and went over everything so well! I can't wait to start rebuilding our life with help from your fantastic team!
Reviewed June 24, 2019
Very helpful, answered all the questions I had, took the time to explain the whole process from start to finish, going over all the fine points, gave me all the numbers I needed to ensure I fully understood the program.
Reviewed June 24, 2019
They definitely put my mind at ease about this whole process, because I'm very worried about this whole process. I never planned on getting myself into this situation, and currently feel overwhelmed and need help. I'm really hoping that I have a future to look forward to after this is all done.
Reviewed June 24, 2019
All staff were very thorough and clear. I was able to navigate documents via internet and email easily and I appreciated employees going through documents before signing. I feel confident that I have made the right choice for advocacy with NDR to pay off my old debt.
Reviewed June 24, 2019
Well, I've just signed up, so my only impression is the verbal & written disclosures that my salesman and welcome call exposed me to. Both employees were very good, clear speaking, seemed to be thorough and mainly the welcome call verified what info I gave my salesman on the original call. So far- so good, but the real proof will come with the negotiations in the next 4-6 months.
Reviewed June 24, 2019
People were really nice and informative. Made it easy to understand and follow. I would recommend this company to anyone else who was having issues with their credit. Was quick and easy and I can't wait to start paying off some of my debt.
Reviewed June 24, 2019
At first I was skeptical as to what the program was actually going to do for me but after talking to representatives I became more informed and more confident. Everyone was very helpful and explained everything very well. I am excited to start the program and relive my debt issues.
Reviewed June 24, 2019
I have just recently signed up for this program with National Debt Relief. So far, the experience has been very positive and the people that I have worked with up to this point have been very professional and have strived to be very transparent and answer all of my questions.
Reviewed June 24, 2019
Everyone I have dealt with has been awesome. I am happy I made the decision to go with National Debt Relief and look forward to becoming debt free. From the phones calls to the emails, everyone has treated me with professionalism.
Reviewed June 24, 2019
So far this experience has brought me so much peace of mind. Thank you for making this pain free! Very pleasant experience and a holding hand so far! I was feeling so buried over my head with no way out. You have shown me a light at the end of the long tunnel! Thank you again!
Reviewed June 24, 2019
Great, friendly and fast customer service. Representatives explain everything very well, make sure you understand everything before moving forward. So glad I chose this, I feel relieved already. I had been feeling like I couldn't breathe but now I can.
Reviewed June 24, 2019
I found the process to be quite smooth with adequate information given at each step. Plenty of chances to ask questions were provided. At the end I felt like I fully understood how the process would work and what I would need to do to get through it.
Reviewed June 24, 2019
Allen ** was amazing! He helped me understand everything! He read thru everything slow and clear, stopped to answer any questions... I was scared doing this at first, thought it to be like bankruptcy, but Allen explained it all... and I thank you for giving me the help I needed to get my life back...
Reviewed June 24, 2019
Everything was excellent, the staff was so helpful and patient. First, they told me about the program and how it works and how they could help me. Then step by step they guided me through everything. I feel confident and excited about rebuilding my credit, thanks to your program.
Reviewed June 24, 2019
I met my NDR negotiator, Mark at a seminar and I asked him questions as I was curious. He explained everything thoroughly after the concerns I had and after which, I wanted to try NDR's services. He helped me sign up with the program and it's been good so far. I explained all the debt that I had, how much it was and then Mark explained how the process would go.
Thereafter, a lawyer talked on my behalf to negotiate the debt down and I needed to make payments towards the remaining debt. He was open and friendly. He talked on a level where I could understand and broke things down for me. However, NDR's customer service could be improved. When I get transferred to a different department, I have to start over again, reexplain and sometimes get reverified. Still, everything else was smooth. They gave me a rough estimate on a fixed payment that I would pay bi-weekly and let me know that it would adjust depending on how much they can negotiate down. Since then, a portion of my debt has been taken care of and it has taken the weight off my shoulders. The payments have been pretty affordable for me. Working with NDR has been the better way to go. It's cheaper than doing a personal loan and going through another credit run. I'm referring a friend to them too.
Reviewed June 23, 2019
The service was effective, detailed, and efficient. I was given all the information I needed to make a informed decision. Both representatives guided me through each step of the process. I was sent all materials necessary to manage, see details of all the accounts included in the program to reach debt settlement and payoff.
Reviewed June 23, 2019
Literally got off of the phone crying... with tears of relief. I thought I was going to lose my apartment. Now I just have to figure out who to give all of the packing boxes to. I’m looking more forward to the future now.
Reviewed June 23, 2019
We had built up a lot of credit card debts and we were having a difficult time keeping up with the payments. At National Debt Relief, we started a savings account that we contribute to every month. Their reps asked us how much we could afford to put in every month. They told me that if I can get enough money in our account, they can pay off another bill early. They were very pleasant and helpful about that. They negotiate with our debtors and thus far, we've paid three or four debts already. Their service is definitely worth it. I'd recommend NDR to other people who get into a bad credit rate.
Reviewed June 22, 2019
The representative was very professional and helpful and he explained the program very thoroughly. I thought the program was one of those debt consolidation plans that ruin your credit forever but after hearing the details, I realizes National Debt Relief was not that type of program. I plan to refer 3 new people to the program.
Reviewed June 22, 2019
Very helpful and understanding. Process took about 30 minutes. Feed are included, which makes it easier, without extra payments each month. I am looking forward to getting out of debt, and hopefully worry free. Agent was understanding and not critical of my problem.
Reviewed June 22, 2019
I felt very secure with this service because of the way the representatives took care of me making sure I knew what the service was all about and making me comfortable with the decision I had made to join National Debt Relief seeking help with resolving all my debts. I am confident that they can be trusted with handling your business.
Reviewed June 22, 2019
I just joined but I am hopeful. The agent was so good to explain everything. I really feel that they want to help, I have had such a hard time making ends meet for the past year. My income was cut in half because of the government not honoring my divorce papers.
Reviewed June 22, 2019
Everyone that I have talked to so far has been both extremely helpful and supportive in every way and aspect. Feeling completely and utterly at ease is the best way to describe my experience so far. I can't help but smile every moment of the day now. I can't begin to express how much I appreciate everything that has happened so far. I wouldn't only recommend my friends and family to you but I'd recommend you to strangers on the street.
Reviewed June 22, 2019
The two employees I spoke with were amazing! Professional, kind, patient, and informative. I called inquiring about what the program entails and ended with a plan to help during a huge change in my family's finances. A coworker had mentioned enrolling in a plan and seemed much less stressed. Life can be unpredictable and having this option to help is comforting.
Reviewed June 22, 2019
It has been very easy to get enrolled into this program. I am still very new in the program so I cannot give you an accurate assessment of it yet. Get back to me in a few months and I will let you know how I like the program.
Reviewed June 22, 2019
I have just now started with debt relieve and already I am feeling 100% better. Hope this will be the start of a new life and new way of living. Maybe I will be able to retire someday. I am 63 years young and hopefully will get to have some fun before I am taken from this life. Thank you so much.
Reviewed June 22, 2019
Explanation was given. Understanding experience excellent. Would recommend to a friend or family member. Very patiently. Thanks for the opportunity to let this company to handle my case. Hope to work within the ongoing work to resolve my situation to get me back on the right track.
Reviewed June 22, 2019
William
Reviewed June 22, 2019
My experience was very great. The person I spoke was very professional. I would recommend this company to family and friends who are trying to get out of credit card debt. This the right way to do it. Again thank you for your time courtesy and professionalism. Good people. Thank you thank you and thank you.
Reviewed June 22, 2019
I give them ten stars if I could. The whole team is very pleasant to work with and Very helpful. I am definitely going to tell people I know who are in debt to contact National Debt Relief. I am thankful for them, because it’s hard to find good help these days when dealing with debt and no judgement. And it’s affordable.
Reviewed June 22, 2019
I was in debt and overloaded, and decided to work with National Debt Relief to stop my creditors from harassing me. They haven’t stopped harassing me, but things have gotten a lot better. I don’t answer their calls anymore. I’m leaving that up to NDR to negotiate a deal with them so I can get back on the right track. I’ve got a couple of large debts, one of them from a car I let go back after the flood. NDR hasn’t started on that one. But they’re taking care of the smaller ones first. I got about 48 months in the program, and going through it with them has been great and easy. The service has been good all the way. They act like they know exactly what they’re doing. They’re very knowledgeable and friendly. And if I have any question but I don’t ask for a certain individual, just about anybody that I talk to up there gives me the answers that I’m looking for. So, I’m satisfied.
Reviewed June 21, 2019
This was a welcoming experience with very knowledgeable personnel. I would and will tell others about my experience and with great hopes that it all works out and my credit can be restored since I had to have surgeries. I also hope that my recommendation are met with the same response.
Reviewed June 21, 2019
They were very efficient with my time and kept my mind at ease during this trying time. I very much appreciate all the people at National Debt Relief. They were incredibly kind and upfront about the program and gave me hope for my financial future.
Reviewed June 21, 2019
Everyone that I spoke to was very helpful and very kind. They make a difficult time in life much easier. Thank you for your kindness and understanding. Collin helped me unofficially and then it was Tiara that help me and they both were more than polite and friendly.
Reviewed June 21, 2019
I was pleasantly surprised by the professionalism of both Mr. Jeffery ** and Ms. Karen. They truly put me at ease and made me feel good about the decision I made to enroll in the problem. Thank you all for your help.
Reviewed June 21, 2019
I'm very happy with the service I got from NDR. The 2 people I worked with were very helpful and explained everything to me. I would highly recommend them to anyone. Great job and look forward to being debt free!! Thanks again.
Reviewed June 21, 2019
The sign up process was easy and a relief. What is yet to be seen is the important part! Each customer service representative that I spoke with was very courteous and professional and made this process very simple. Wish I'd done it sooner!
Reviewed June 21, 2019
Both of my Representatives were great and have wonderful customer service. I would recommend this service to anyone. They were both very courteous, unexplained the program to me and answered any questions I had. I look forward being debt-free and financially starting over.
Reviewed June 21, 2019
I would like to speak to the experience I've received while dealing with National Debt Relief. Atif ** was very informative and provided me with all the information I needed to make the decision to turn over my debt issues to National Debt Relief. He advised me on how to deal with future items I may run in to in the future. I also want to commend the assistance I received from Jenny ** who was the person I had the followup call with. She was very informative and guided me through the process in an easy and professional manner. I am very pleased with the experience.
Reviewed June 21, 2019
Every step of the process with NDR was professional, helpful, and clear. All representatives were willing to answer questions and were knowledgeable on all aspects of the program. I was so relieved to know I was approved, after having been rejected by multiple programs for debt relief. The process was thorough and organized, and I feel I know exactly what I signed up for. I’m so grateful for NDR in helping me take the first step towards ending my debt!
Reviewed June 21, 2019
My experience was very pleasant and informative. All my questions were answered in a way that was easy to understand. The welcome call was helpful and reassured of things I had already asked questions about. Hoping for a great experience through and through.
Reviewed June 21, 2019
I loved both representatives. Especially Dina. Just welcoming like the phone call was titled. The initial call with Genaro was great too but when Dina & I spoke about basketball & the weather took my mind off my problems for a second... like she cared????
Reviewed June 21, 2019
Mr. Greg ** helped me enroll and was very informative. He explained things so I could understand and answered all my questions. He made me relax and am very confident in all his help in help me consolidate my debt.
Reviewed June 21, 2019
Steve ** was so great to work with. As was the woman who conducted the Welcome Call with me. I really appreciate how everyone took the time to talk through everything, word by word, so that I felt comfortable signing each and every document. Steve answered all my questions thoroughly and continually checked in to make sure I was understanding how the process worked. Thank you all for easing my debt-related stress. It means so much to me!
Reviewed June 21, 2019
Everyone that I spoke with was very helpful, understanding, did not judge me for my debt, helped me understand what was best for me. They walked me through every step making sure that I was completely understanding what I was doing and signing. They were very professional. It was nice.
Reviewed June 21, 2019
I’m very satisfied of my experience with Wesley **. He explain the program really well. And he’s very patience. AAA +++ customer service. I make sure I recommend NDR to all my friends who needs help for their financial in order to get out in debt.
Reviewed June 21, 2019
Great people to deal with and helps you to understand everything! Helped us to get started in planning our budget for the future, and get the creditors off our backs and put a stop to the annoying calls! We highly recommend National Debt Relief!
Reviewed June 21, 2019
Excellent service. Beautiful experienced. Mr. ** explain everything to me. He was patient and very understanding. Furthermore the lady I spoke to at the customer service was excellent too, she answered my questions and more. They made feel very comfortable. Thank you guys so much.
Reviewed June 21, 2019
This is a scary process and Paul was no nice and non-judgmental. Very professional and made me feel good about making this choice. He was extremely thorough and took the time to answer all my questions and make sure I understood everything. I hope this is the solution to my financial drowning- it is really too good to be true!
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