National Debt Relief Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+2 more
About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- FProfessional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
Filter by Rating
- (50,781)
- (5,509)
- (1,362)
- (594)
- (498)
Popular Mentions
- 4,878,129 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,878,129 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 19, 2019
The enrollment process with National Debt Relief was okay. But you had to be at a computer to sign all the paperwork and I’m not always at a computer. I had to make sure I went up to another office to sign the paperwork. As for the payment plan, they just told me what I had to pay and that was it. It was either affordable or it was not. The communication is also not very good. Some of my accounts had been closed and nobody has contacted me. Even on my credit report, it says my two Capital One accounts were closed and I don’t know how that works. Am I still obligated to pay them? National Debt Relief is definitely not able to answer my questions and concerns. So I better call because I need to know why those accounts were closed. Where did the money that I invested in the program go?
Another thing is that I wish I could just speak to the same person. I've been in contact with multiple people and I’m explaining too much. I don’t have a lot of time to be explaining everything all over again each time I call. So I wish they would assign me one person. I would never do this again. I would try to make arrangements myself because I feel as though I’ve been paying out more than they’ve been helping for three years. I was just trying to get the creditors off my back. But now I know. I’m learning.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed June 18, 2019
Everybody that I have talked to has been extremely helpful and willing to answer any questions I might have. They seem genuinely willing to help to further my success. Gilbert was a great resource and explained the program very well. The welcoming call was great too to help get me started.
Reviewed June 18, 2019
I was satisfied with their customer service help so far. I have the number if I have questions in the future, I can contact customer service. There's not much more to add to this. This is my first day of enrollment.
Reviewed June 18, 2019
Kirk was quick, efficient and friendly. Screening for approval went quite smoothly. The customer welcome person was also very helpful. And they spoke English! I'm going to trust the process with National Debt Relief. Everything was explained and reiterated clearly. Big exhale for me.
Reviewed June 18, 2019
Everyone I talked with was very helpful and insightful. They went to work immediately to get me the help I needed. Everyone answered all the questions we had about what to expect and how the process worked. They done a great job explaining how the process worked and showing us the benefits of it.
Reviewed June 18, 2019
Great customer service, Michael and welcoming phone call rep both did an excellent job. Would definitely recommend. They were very helpful and worked with me and my secretary on our time. Got everything done in less than a week. Looking forward to getting debt free.
Reviewed June 18, 2019
David was a great help and comfort to me. He explained everything clearly and was patient with my questions. He offered sound advice and guided me through the process. I feel comfortable going forward in achieving my debt relief goals. The monthly payment was fair and works well w my budget. Looking forward to being debt free in twenty four months and not leaving debt for my children.
Reviewed June 18, 2019
Very nice people. Hoping they get us out of debt. Mike was very informative when he called and explaining everything so I could understand. The lady for the welcome call was nice and informative wanting to make sure I understood everything.
Reviewed June 18, 2019
Thank you for all the help your team has help me with this process. I am very satisfied with the help I got. I will very much recommend this company to family and friends if they ever need help like I did. Again thank you..
Reviewed June 18, 2019
The rep went over everything very thoroughly with me and made sure I understood everything clearly. She was very professional and nice. Her instructions were very clear and concise. She even went over the documents that were sent to me in my email.
Reviewed June 18, 2019
This was the most professional and kind experience. Both representatives we so helpful! It has been very stressful dealing with my finances and both representatives were so helpful and did not make me feel uncomfortable at all. I will recommend this to others.
Reviewed June 18, 2019
It was a very pleasant experience. They made sure everything was clear and understood. They were very polite and understanding. Worked very well to help me. I was very happy by the end of my call with NDR. I would recommend this company to anyone who is in debt.
Reviewed June 18, 2019
There were so good to me. That answers all my question that I had. Told me things that I didn't know. That answers questions that I could have that of. She was so nice over the phone. If I did not understand something, she would explain to me. She was so nice. Thank You for everything you did!!
Reviewed June 18, 2019
Ari was a great Agent in the whole process. He was very thorough and explained everything that was happening and going to happen the the next months to come. I am very satisfied with his patience and knowledge. During the welcome call Janika was very helpful as well.
Reviewed June 18, 2019
They were all amazing. I would recommend anyone to these people. They have gave me relief in knowing that I will be out of debt soon. The people were nice and friendly. I would refer a friend to National Debt.
Reviewed June 18, 2019
When I decided to finally make the call I was relieve. The representative was very helpful explaining the steps that would help me get out of debt. He made sure my monthly payments was affordable for me. He listened to me and didn't hold my debts against me. I'm glad I got over the fear to take control of my debts and not let my debts control me anymore. Finally I'll be able to have cash again.
Reviewed June 18, 2019
My process has just started but I am pleasantly surprised with how easy and efficient this process is. I also like that they genuinely seem to care about helping their clients! I’m looking forward to the next 3 years and becoming debt free.
Reviewed June 18, 2019
Both Nick and Dave were awesome and great help. Would definitely recommend!! Very helpful and did a great job of explaining everything. Nick was always super quick to respond to emails and willing to answer all my questions! Great experience for me. No complaints.
Reviewed June 18, 2019
I have picked this company because I need a little help with some of my financial loans. James ** has been very kind and very educational about how the company works and I couldn't ask for anything more than the help I have received from everyone at National Debt Relief.
Reviewed June 18, 2019
When I spoke with my representatives they both were very understanding of my situation and did not seem judgmental. My initial representative took me through my options and was very transparent with me which I appreciated. I felt as though National Debt Relief is genuinely interested in assisting me in relieving my financial hardship and that they will be with me through the times ahead.
Reviewed June 18, 2019
The people that have helped me out were amazing and very friendly. Would recommend to anyone. If you are needing assistance go through National Debt Relief. They don't try and take your money and can be out of debt faster than keep paying minimal payments.
Reviewed June 18, 2019
Both gentlemen who I spoke with about doing business with this company were extremely helpful and professional. Dealing with hundreds of different clients, friends, salespeople, etc. I meet a lot of people who have different demeanors and personalities. The two men I spoke with both talked with me in high confidence and knowledge about their business. Asking varied questions and viewing different subjects did not at all remove either one of them from their objective.
Reviewed June 18, 2019
Very thorough and answered all my questions. They made it very simple and easy to understand. With their help I will be able to pay down a fraction of what I owe in only 2.6 years. I would definitely recommend to a friend.
Reviewed June 18, 2019
Had a great experience with this company and I'll get rid of my debt. They were very helpful with all my questions. I would recommend them to anyone who has the need to get out of debt. Thanks for all your help.
Reviewed June 18, 2019
So far my experience with this company has been great. Everyone whom I have spoken to have been very professional as well as informative. I believe that I have chosen the correct company to help me with resolving my debt.
Donna, hearing this is encouraging; thank you for taking the time to let us know. We want to keep the momentum up so if there's anything else you need, don't hesitate to let us know.
Reviewed June 18, 2019
Great job, very polite, not pushy, answered every question, laid it all out and explained everything, worked together to get the numbers right and got our plan going. Feels great to finally get started on it. He did a great job and felt like I was talking to a friend instead of a business.
Reviewed June 18, 2019
Everyone was very helpful. We work with Angel, he was very nice and knowledgeable. If we didn't understand something, he took the time to walk us through it. The process was not too time-consuming. Then Angel call me back in about 10 minutes to let me know that we qualified.
Reviewed June 18, 2019
Polite, professional and patient. Every was done quickly. They save me over $100 and gave me great information on what’s the program was about. Representative also made sure to ask me if I have any questions and so forth. Love the whole experience!
Reviewed June 18, 2019
National Debt Relief are very helpful and understanding when resolving my debt issues. The process was easy and timely. National Debt Relief personnel are professional and courteous. I would recommended their services to anyone who is in need of debt relief.
Reviewed June 18, 2019
I was very happy with the way I was treated by Jason **. I was very humble and saddened to have to resort to a restructure of my debt. Mr. ** was very confident and sympathetic to my situation. I very much appreciate his help and look forward to a new beginning. I thank you from the bottom of my heart!
Reviewed June 18, 2019
My experience was great with both the application process and with the welcome call. Every question that I had was answered and any question I feel I may have in the future, I have all confidence that they would be answered quickly and fully. Sorry, I couldn't find my order number.
Reviewed June 18, 2019
I feel relieved to finally have a plan to address my credit card debt. Destiny did a very friendly and thorough job of explaining the program to me. Robbee has great attention to detail while confirming everything on the welcome call. I am so grateful!!!
Jac, thank you for sharing your experience with us. We'll let the agents know you mentioned them by name and recognized their efforts.
Reviewed June 18, 2019
This was one of the hardest decisions I have had to make. I have always made my payments on time, we fell into hard times. I was glad I had the credit cards at that time I believed, once everything was back to normal I could pay them down but there was just too much debt I could not recover on my own so I called National Debt. They reassured me that there is help if you just ask.
Reviewed June 18, 2019
I have been very happy with my whole experience with National Debt Relief thus far. Everyone has been extremely kind, understanding, patient with me as I ask questions, and informative. I am looking forward to working along side this organization as I journey toward financial freedom.
Reviewed June 18, 2019
I’ve lost $846 dollars of my income before I started to consolidate my credit cards. I knew I wouldn’t be able to settle my bills. I had to do something but I didn’t want to file bankruptcy. I wanted to be able to pay my bills and I saw an ad for National Debt Relief. I called them and went with them from there. I gave National Debt Relief all the bills that I owed and they told me if anything else pops up on my credit, then I’d be dropped out of the program. I told them that sounded great. They’ve pulled my credit, and they knew I had given them all of them.
I was gonna try to keep paying on my Coulee Dam account because I had that for very long and it was through the bank that I was banking at at the time, and NDR told me, “It’s your choice but you probably should quit paying on it but the bank will probably give you problems so you’re gonna want to probably change banks.” So I changed banks, but now I found out that that NDR haven’t contacted them and that’s partially because my sister works at that bank in the collections agency area of it.
It’s a once-a-month payment program. There were three different payments and there were three different amounts. But NDR wanted to take extra out besides what I was normally paying so they could go ahead and pay off one of my creditors. This was because of how much they wanted, which was fine, since I could do it at the time. But I thought that it was gonna be a monthly payment. They’re seeing how much I can get paid off all at once, which is a little on the hard side and I don’t have extra to give them at this point in time, so I’m not sure it’s gonna happen.
I’ve only paid two off of my accounts and I’ve only gotten notices from those two that have been contacted. But I’m at least not getting any phone calls. I’m only getting letters at this point. But I wish that National Debt Relief would get a hold of a few more creditors that are trying to contact me so I can quit getting letters. The reps have all been really good to talk to, but it’s just the matter of how long does it take to contact and let the creditors know that I am working with somebody and trying to get my debt paid off.
Thank you for the feedback. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed June 18, 2019
I wasn’t able to keep up with the monthly payments for a lot of my credit card bills which led to collections. I was trying to get my credit score back and found National Debt Relief online. They were on the Better Business Bureau website and had a lot of good reviews. I had someone from NDR call me and go over all the documents. They sent me a power of attorney form to sign. They explained to me how the program worked, that I will be given settlements, that I would have to sign off on them before they were approved, and how the monthly payments would go. It was like sending the payment towards a savings account for them to set up the payment arrangement with the collector. I liked how they explained how the process was. So far, I'm not even halfway through the program.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed June 17, 2019
Very nice, courteous ladies. Had a lot of respect and knowledge. Made sure you understand, explains everything to me. Didn’t get hateful. Was very nice about it. This is too much to write but they both did a excellent job.
Reviewed June 17, 2019
Rose and Marc were very awesome to work with and they made sure I knew exactly what to do. They made sure I did not end the call until all my questions were answered. As well as said I can call and ask questions if I need to. They always answered my questions and broke everything down for me. They are getting me closer to being debt free.
Reviewed June 17, 2019
This is my first time every having to do a debt consolidation and every person whom I have spoke to starting with my Debt Specialist Mr. ** to Marie at customer service has been wonderful. They are very helpful and listened to my needs to getting out of debt. If I have any friends whom are looking to get out of debt I will tell them about National Debt Relief.
Reviewed June 17, 2019
Very quick and easy. Very helpful people. They made it very easy to understand and answered any questions we had. Love it that all fees are taken care of in monthly payment. Including fees and Legal. It was a relief to work with such good people.
Reviewed June 17, 2019
The representatives I spoke to were both very friendly and understanding about all my questions and concerns about the program. They explained everything and gave me a lot of contact info to them if anything ever seemed that it didn't seem right or off in any way. They also try to make it work around you so they need you to be totally honest with them so you can make the payment if financially you can't afford it. They try to make it work with you and find a way to get you to be able to make the payments comfortably.
Reviewed June 17, 2019
Great customer service so far. Seems to be on the right track to getting me out of debt. I have almost come to wits end trying to get out of debt, I hope they can truly help me and I positive they can.
Reviewed June 17, 2019
NDR was great to work with! The process was smooth, easy and quick! It made my step to financial freedom even easier to take! Wish I would have heard of their services earlier. I feel the services offered could very well be life-changing.
Reviewed June 17, 2019
I really had a great experience. The financial situation that I’m in is hard and embarrassing and to know that it will be over in 42 months or less is such a relief. National Debt Relief and Eli really helped walk me through the program.
Reviewed June 17, 2019
Even though it took a while on the phone, People were nice and explained it well. Information is overwhelming and a little too much to listen to but hopefully will be worthwhile. The negative is your credit score takes a hard hit and decreases before you see improvement. I wish the credit card companies were willing to work with you instead of having to result to this. This company so far has been willing to help me, we'll see how it goes.
Reviewed June 17, 2019
Everyone that I had to talk to at the start of this process was absolutely amazing on handling everything with me. I was really scared at first but each individual that I had the pleasure to talk to really put me at ease and has made me look forward to resolving my debt.
Reviewed June 17, 2019
I was starting feel like I couldn’t get my head above water and decided to make a call. I’m so glad I did. Joseph was extremely helpful and friendly and kept what could be an emotional and tough phone call light and easy. Everything was dealt with professionally and easy to understand. I got put on a plan I didn’t think was possible because of my credit score and my situations. I’m so relieved to finally have a plan to fix my debt! Thank you!!!
Reviewed June 17, 2019
The staff was very caring and supportive. They could not have been nicer. Very informative with the information, also very helping directing and navigating the paperwork. I now feel confident that the weight has been lifted, will be debt free soon. I would recommend this company to all who feel pressure and swallowed up with debt. Life gets in the way it happens. Happy I called. Thank you, Denise **
Reviewed June 17, 2019
I was happy with both Gilbert ** and the welcome center with their professionalism. Gilbert was very patient with me and he help relieve my stress on this matter. I would recommend this program to anyone who needs the help with debt.
Reviewed June 17, 2019
I would like to give a Outstanding Customer Service, AAA++++ & 5 stars to NDR rep Caly ** and all the NDR reps that have Helped me. I have been treated like a Friend and not a number.
Jim
Reviewed June 17, 2019
I was very hesitant initially about speaking with someone by phone, but my confidence level increased tremendously after speaking with your agents Taj ** and Evelyn **. Both agents walked me through the application process with great ease. They were very cordial, courteous and polite. They were very knowledgeable about your company procedures and policies. I was given the opportunity numerous times to ask questions and further explanations were offered if I needed them. Their Customer Service skills were "outstanding." They both offered their extended services if I had any questions regarding my credit settlement.
It is a great relief to know that I'm on the "road to success" with improving my credit issues and that I can at least count on two of your employees to guide me through this process if I encounter any problems. Your company should be proud to know you have two employees that can communicate effectively and "get the job done." I thank GOD that I was fortunate enough to have them as my representatives!
Reviewed June 17, 2019
Very satisfied with the process and welcome call with National Debt Relief. They made me feel comfortable and were very understanding. They were very clear in explaining the program which I really appreciated. Would recommend this program to friends and family. Thank you!
Reviewed June 17, 2019
All who helped me today provided excellent service and were very helpful. This is a difficult matter for my family and myself and all were very supportive and provided great information and explanation. I look forward to continuing my relationship with your company. Thank you for all of your help today.
Reviewed June 17, 2019
Robert ** helped me through this process. He was very accurate and helpful. I do appreciate all of his help to get me into the program. Also the welcome lady I did not get her name but very helpful also in welcoming me into the program.
Reviewed June 17, 2019
They were descriptive in answering my concerns while remaining friendly. I really enjoyed my experience. They were very patient and helpful. I will definitely recommend to friends and family who may need assistance such as myself. These are difficult times and I'm glad I chose National Debt Relief to help me through.
Reviewed June 17, 2019
Drew ** was any representative from the beginning. He helped me understand the whole process and explained everything to me in detail. He was very helpful and had excellent customer service. The welcome call was very helpful as well and they explained everything fully so I understood the whole process from start to finish. Very professional and helpful.
Reviewed June 17, 2019
Hakeem and the person who gave me the welcome call were friendly and they understood my situation, answered any questions I had, and just overall made me feel comfortable about a bad situation. I'm truly honored to be a customer of a great organization!
Reviewed June 17, 2019
Informational, easy to understand and very friendly. I know exactly number of payments due date and total. Well that is about all I can think of. So everyone have a good day. Thanks! Well this wants me to keep going but I am through.
Reviewed June 17, 2019
Explained everything clearly and carefully as to make sure I was understanding everything they were telling me. Helped me get easy low monthly payments. Double checked everything to make sure nothing was missed. Would recommend to friends and family and with their help, a lot of stress has been lifted off me.
Reviewed June 17, 2019
Very responsive and able to answer all my questions regarding the process. Assured me of the security of my information. The customer service walked me through the entire process and were receptive to all of my concerns no matter how small.
Reviewed June 17, 2019
I can't begin to tell you how professional and amazing my experience has been signing with National Debt Relief. My hours are odd, and I was able to speak to a specialist at midnight and get signed up for the program. Every detail of how the program works and I know I have made an excellent decision to get debt free with National Debt Relief.
Reviewed June 17, 2019
Someone recommended National Debt to me. The enrollment was fine. They told me how much they would be taking out and that they would be doing it every month. They worked on a payment plan. I've been with them close to a year now and I'm paying every month. But I don't know what has been taken care of. I don't know what they're paying on or how much. But I’m assuming they're paying on all the accounts. I wish they could kinda keep me updated even through a simple email to let me know what’s going on, where the debt is, how much my credit card debt is down, and that sort of thing. But so far, the program has impacted my life.
Reviewed June 16, 2019
Atif was wonderful! He put me at easy and explained the process thoroughly, which really helped me during this difficult time. It is good to know that people actually care and there is a light at the end of the tunnel. I would highly recommend this to anyone who is going through financial difficulty and cant find the money to put food on the table. There is help out there!
Reviewed June 16, 2019
Just beginning my debt reduction process. NDR support personnel were very courteous and professional in assisting in this process. I am looking forward to being debt free in ~ 3 years. Hoping that my creditors will work with my financial hardship.
Reviewed June 16, 2019
Everyone that I spoke with was very helpful and could answer all the questions I had. They were friendly and very professional and didn’t judge me because of my debt. This is a great place to get help. I would recommend others to this business if they need help like I did.
Reviewed June 16, 2019
National Debt Relief is a good organization and I’ve recommended them to others. The interest rates had gone up and I couldn't make my payments but National Debt Relief negotiated my account and gave me a once-a-month payment. Everything is good so far. I went with them after checking companies over the internet. They seemed to be the more honest one and the enrollment process was fairly easy. The lady who was helping me led me through what I needed to do.
They were straightforward too. I didn't have to go through a bunch of lies and jokes to get through there. They came out and told me what we could do and how they could help me then we set it up. They worked with me a little bit on some of the negotiated items then on the payment plan, they gave me a number that I could afford and was reasonable. I still have about nine months left in the program but working with them gave me an outlook of the future. I can buy groceries now too.
Reviewed June 15, 2019
As others have stated, NDR makes this an easy experience. This is embarrassing and nothing anyone wants to go through, however you make it bearable. Lots of educating material. Everyone I spoke to or emailed was helpful and patient with me. Thank you.
Reviewed June 15, 2019
Your representative was very helpful and informative. She was able to answer all of my questions without hesitation. She was very nice and professional in all of our communication. Thank you for all of the help with resolving my debts.
Reviewed June 15, 2019
Enrolling in the program was quick and easy and the customer services agent was patient and helpful! She helped me set my online portal and waited on the phone with me until I got it completely set up! I’m completely satisfied with the services!
Reviewed June 15, 2019
So when I signed up for National Debt Relief I was told that they would only take a fee once they had settled a debt for you. Yet when I look at my account every month they take over 35$ in fees. I have only been with them 3 months and they have steadily taken money out of my account. When I have emails and recorded calls saying they don't take anything out until debt is settled period... They also claim customer service is their first priority but whenever you call them you get an automated machine saying they are closed. They conveniently built their cs hours around the time they know everyone is working so you can't call in and complain about them stealing money. If my money is not fully refunded when I cancel on Monday I will be going to the BBB and filing a complaint as well as talking with attorneys about fraud and false advertising.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed June 15, 2019
Very willing to hear you out, and willing to help. Walked you through the process step by step and answered any questions that you have, I was very pleased with the professionalism of this company. Geri ** did a exceptional job of getting my application approved.
Reviewed June 15, 2019
I was very hesitant to look at debt relief, however, I spoke with Waseem and he was very informative and thoughtful. He made me feel great about this decision. The entire process has been very comfortable and I feel confident about my decision. I can't say enough good things about Waseem.
Reviewed June 15, 2019
This lady was so nice an helpful. An had a good since of humor. She explain everything that Derick told me. You need more people like her. I pretty sure I made the right decision to do business with your company. Everyone I've dealt with was very friendly.
Reviewed June 15, 2019
Nathan was efficient, informative and helpful. He made this a truly relieving experience. It was painless every step of the way! I am so happy to have been approved and enrolled in National Debt Relief. I am looking forward to the ability to visually see the debt change on my end, as well!
Reviewed June 15, 2019
I have credit card debt and I saw a lot of commercials with National Debt Relief. So, I went with them. I spoke with someone from them a couple of times to get some information about their program and got some information in the mail so I could read about it as well. They also explained to me the process of what was allowed to be included in the program and what wasn’t, including how the program was structured, how I would pay to an account, and the amount I would have pay into it. They also explained that they would be negotiating for me to get discounts on what I have to pay.
NDR had me go over my nonexistent budget to see where my money was going and determine, based on how much debt that I had, what they would be able to pay off. They made a calculated guesstimation on what they would be able to pay off for me and that’s how they determined the amount that I would have to pay bi-weekly. They gave me an option, bi-weekly or monthly, and I chose bi-weekly. But I don’t like the part where if they negotiate a certain amount for me, they take out their fee first because I was thinking they would pay off the debt then they would take out the fees at the end.
Right now, I’m still 50-50 into the program. I signed up with seven accounts and they negotiated three. And I’ve been in the program for eight months and it took five months of them saying that I just had to endure the calls from my creditors. I was letting the money build up in my account so they have an amount to go to my creditors and negotiate. They were able to get my amounts down and I have three accounts that I’m paying off right now. I should have four more to go that they haven’t even touched yet.
Their negotiators seem knowledgeable and they convinced me. But there could have been a little bit more detailed explanation because I had to call back a couple of times to ask why wasn’t anything happening. I didn't think things were moving fast enough and I was freaking out. They should have explained it better that the process could take more time.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed June 14, 2019
Both Rubin and Amber were wonderful. Went over everything and answered questions. They made sure I understood everything. All the legal and tax issues were discussed, as far as I can imagine. I think everything was thoroughly covered. They clarified all places issues that I found confusing.
Reviewed June 14, 2019
The process was quick and simple. Made it easy for me every step of the way. Made sure I understand the process for every step. They explain everything in detail. Great people to work with and it’s just the beginning.
Reviewed June 14, 2019
I had a really great experience with both Alma ** and the woman that I spoke with during my welcome phone call (I forgot her name). They were truly amazing. Extremely thorough and I didn’t feel rushed. When I interrupted them to ask questions they were incredibly gracious about it and always answered them well. I left both phone calls feeling well informed on the decisions I am making. I also really loved not feeling like I was being judged for getting myself into this situation in the first place. You all are amazing, thank you.
Reviewed June 14, 2019
Ava was very professional. She went through every question I had and eased my concerns. She called right on time when she said she would, her patience, empathy and concerns made me comfortable to go on with this. The welcome call representative was extremely professional as well as knowledgeable.
Reviewed June 14, 2019
Everyone was incredibly nice and professional. I wasn't sure about starting this process until I spoke with Barbie and the person who handled the Welcome Call. Thanks so much for helping me get started on a path for success. ~Jeff
Reviewed June 14, 2019
I was looking to consolidate my payments so I called, got some information and was help really good By David **. And the process was easy. Didn’t have to go to an office, everything online or phone, awesome.
Reviewed June 14, 2019
I'm happy to be informed about the great details that were presented to me in a professional and friendly matter. I'm already recommending it to my family and friends. This is something that anyone should consider to becoming debt free.
Reviewed June 14, 2019
My experience has already been amazing. Both of the customer service representatives were efficient, knowledgeable, and kind. Thank you so much. Eli, was patient and understanding. All of my questions were answered immediately. I am already at ease with my situation.
Reviewed June 14, 2019
All of you are doing a wonderful job, thank you so much. I have been struggling with this debt for a while and I am glad that it will finally be coming to an end. This is such a good option for people who’d are stuck in debt.
Reviewed June 14, 2019
Thank you for all the answers and patience with everything. I feel that with this program, I won't be confused or tricked into hidden fees, etc. I can't wait for the future with better credit because of you guys, thank you!
Reviewed June 14, 2019
Seems like a good process. Reps were nice and willing to listen and explain. I am excited to be free of this debt and hopefully, it goes as planned. I can't think of anything else to say. I am glad I checked into this.
Reviewed June 14, 2019
The initial part of this process was mostly painless, time will tell about the long term effectiveness. Hopefully, I will have a positive review a couple years from now. Representatives were helpful and clear about what the program is and what it is not.
Reviewed June 14, 2019
Thank you for making my life easier by getting out of debt. Everyone was so helpful and full of details. Very patient with me during this time. I am so happy I took the time to look into your company.
Reviewed June 14, 2019
I've done similar debt relief matters on my own in the past, including raising my credit score approx. 120 points. Though my efforts worked, this took a really long time to do, plus I was making more money than with my job. With NDR, I'm excited to begin tackling my debt a second time, but at a faster rate. I feel very comfortable investing my energy into this company, and the reps were a huge part in me feeling this way. Signing up did not feel sales-y, pushy, or manipulative at all, and it was a fast process. They are genuinely helpful and honest, which is something I need during these tough times. Thank you all for being so professional!
Reviewed June 14, 2019
Everyone at National Debt Relief has been very helpful. They were upfront and honest about what to expect and have followed through on those commitments. They keep me informed and update me when they have made an agreement with one of my creditors and when the terms of that agreement have been fulfilled.
Reviewed June 14, 2019
I so appreciate how non-judgemental, patient, and supportive everyone I spoke with was during the process. I truly do feel great relief knowing that there is a way out of debt. The process was made very clear, and any question I had was answered. I feel very comfortable going forward with this plan to get back on financial track.
Reviewed June 14, 2019
Everyone we have worked with is professional, kind, and helpful. They have a tremendous about of patience and build rapport with their clients. I really appreciate the personal experience as a human and not a number. This turned a bad situation into a positive experience.
Reviewed June 14, 2019
Patrick and Evelyn have been very hopeful in helping me consolidate my debt and made me feel relieved. They were very professional and nice to deal with. Patrick I spoke with first and spent quite a long time explaining to me the process and what I should expect.
Reviewed June 14, 2019
Clinton was extremely helpful and remained positive throughout this ordeal. It is not fun admitting that you need help but he was amazing to work with! Our welcome call was successful as well and the lady I apologize for not catching her name was helpful too.
Reviewed June 14, 2019
So far so good. Gabriel ** and Tierra ** were extremely helpful and able to answer my questions. I am hopeful that this process is successful. I am still in the learning phase so will be reaching out to customer service regularly. If the process continues as smoothly, I will be so happy.
Reviewed June 14, 2019
This company is very helpful and patient and I am looking forward to working with them and completing my program, I highly recommend using this company if you are struggling to pay debts and need a way out, they have many different options to help your situation and they put you before they put themselves.
Reviewed June 14, 2019
So far, so good. The Customer Services representatives have been very understanding and helpful. The process appears to be simple and I am looking for forward to a smooth process in becoming debt free. I also like having the option of legal counsel in case it should be needed.
Reviewed June 14, 2019
Both reps were professional and considerate. They answered my questions patiently and clearly. I felt they were dealing with me personally. The young lady might have spoken a bit too fast but I am a senior citizen, and slightly hard of hearing.
Reviewed June 14, 2019
When I called everyone was very helpful. Very friendly. Got me signed up without any problems. Sent me all the paperwork. Was quick and easy. They explained everything. Helped me to fill out the forms and I look forward to doing being debt free.
Reviewed June 14, 2019
Representatives were exceptionally nice [Carlos] and helpful in explaining the Program. Follow up was concise and plain in translation. I had a very satisfactory visit with each Representative! I look forward in getting my debts resolved without Fuss in the future. Thank you!
Reviewed June 14, 2019
The people who assisted me in helping me get to this point were very helpful and professional. They obviously enjoy their job because they seemed very happy and that made me comfortable in choosing this company to help me take the rights steps to becoming debt free.
Reviewed June 14, 2019
Was knowledgeable to speak with and seemed genuinely concerned and want to help your situation. They explain everything and are glad to help you with questions or concerns. An easy process to go through. You make the decision and they will help you along the journey. The decision is totally up to you. No high-pressure sales tactics.
Reviewed June 14, 2019
When I first called to find out what my options were, I talked to Matthew and was very helpful right away in explaining what National Debt Relief could do for me, answered all my questions and walked through step by step in what to do and how the program works. I'm glad I called National Debt Relief to help get me back on my feet.
Reviewed June 14, 2019
My experience with National Debt Relief has been AMAZING! The care, sincerity, and level of professionalism rate far above scales of measurement! I can be a very skeptical person and self preservation and security means a lot to me. I have NEVER dealt with a company that not only tell you all that you need to know, to make an informed decision, but takes the time to go over all the details again during the welcome call process.
I spoke with Angel ** a year ago and decided at that time that I did not want to move forward with the program, only to find a year later his counsel proved correct and I could have already been in the process of debt resolution. Angel emulated a vibration of care... concern... effective listening and patience. Thank you National Debt Relief for constructing an EXCELLENT program, for hiring EXCELLENT service personal and making the process Simple and stress free! I look forward to a successful financial future because you of your help.
Reviewed June 14, 2019
Paul ** and Amanda ** were friendly and very professional. They made me feel like a person and not just some account to make money. I feel confident in choosing National Debt Relief to help me in my times of hardship.
Reviewed June 14, 2019
The company representatives are very polite and clear. Provided clear information and answered all my questions. I have never had to sit on hold for any extended period of time. The company has reasonable business hours for their customer service to reach them.
Reviewed June 14, 2019
I was pleased with my experience talking to each representative from National Debt. Kirk ** was accommodating, he answered all my questions and explained thoroughly. I was pleased. He made me feel more assured I was making the right decision.
Reviewed June 14, 2019
They pushed me and pulled me in the right direction. They made things simple and thought of everything. I am excited to make payments and become debt free. Isaac was up at least 3 days straight making sure I turned in the correct paperwork on time and the welcome call insured that I missed nothing and understood it all. The final steps rest with me!
Reviewed June 14, 2019
My experience with NDR and the staff is amazing. They help me a lot and answer all my question. I'm thankful I found this place to help me out resolve my issues. I will recommend this place to my friend.
Reviewed June 14, 2019
The information that was given today, by the team member was one that I had received from my initial conversation with the representative, nevertheless, the information was reinforce making my decision much easier. Thanks. I am looking forward to start this program and possible get thru this process as soon as possible. Once again I will like to thank National Debt Relief for providing me with this type of option to pay off these high interest credits that I secured.
Reviewed June 14, 2019
I want to purchase a house in the future but have horrible debt. My debt, if in my own calculates me to be paid off in 25 years while the creditors make thousands off me. National Debt Relief are very informative, honest and quick to get me on the right track! I'm excited to pay off my debt now and stop struggling for no reason.
Reviewed June 14, 2019
So far our experience has been good. Calvin has been awesome. He made me feel comfortable in a truly stressful situation. It’s hard to ask for help but he made it easier. I truly appreciate all of his help. He laid out the process and answered any and all questions I had even if I was asking what we had already covered.
Reviewed June 14, 2019
I worked with Nick and Jamie. They were wonderful and helped me feel confident and comfortable with the decision to pursue debt relief. I am having trouble with feeling like I should be paying something all along, but understand why I cant. I would definitely recommend this to friends that are struggling as I am.
Reviewed June 14, 2019
I had just moved out to Virginia on military orders. And I had a lot of debt that was piled up, and I was getting sunk under. I wasn't really gaining a foothold on my actual debt amount with the payments I was making. So, I wasn't really getting anywhere. I was just like give and take. And then, I heard about National Debt Relief through the radio. I gave them a call and talked to a lady for 45 minutes on the phone. She was very informative and explained to me the whole process and how it works. I decided to do it because I knew that I wouldn't have a chance to use my credit cards anymore because the program closes all your accounts. So, when you do this, it helps. And then, it consolidates it into one payment. So, I'm not trying to pay four different payments each month. It's one main payment or split in two if I want to. So, it's made it easier to manage.
The information that National Debt Relief put out there was very clear and concise. I truly understood what was gonna be going on and what was gonna be happening with my debt and how it works. It made an easier decision for me to choose them compared to some of the other ones I have looked into. With NDR, I got a very quick response from the request I put in about more information.
The enrollment process was very simple. It was just providing a lot of the information and giving them clearance to look up the debt that I have. It's so easy to sign up and understand what was going on and how they broke everything down for me. The program is easy to use and I like the flexibility. Right now, as far as my debt being cleared of my name, up to 80% of my debt has been cleared. I'm in the process of just finishing some stuff up and making some last payments. I still owe NDR money, but as far as creditor-wise and my name, those big loans in the credit cards that I had out there don't exist anymore.
My negotiator has been really good as far as breaking a lot of my deals down. I'm still waiting on two to be confirmed, but it took a little bit longer of a process because that credit card company wanted an actual hard copy with my signature on the thing that I agreed that NDR would handle my debt that I owed to. My negotiator stayed on top of everything and always kept me informed. It was tough at first because apparently, my number wasn't saved on file, and I wasn't receiving the emails. But it took me to call in, which I wasn't mad about. It was a simple misunderstanding. She said that she was really glad I called because we stayed on the phone for 25 minutes taking care of everything and updating everything to make sure that all the stuff went through and got cleared out and got taken care of.
I recently came into more hardships as far as needing car repairs, and then my wife hasn't been working that much. And NDR is very flexible with me, either pushing payments or consolidating payments on one day compared to having them split up, that way I can have a little bit extra money that I need in the beginning of the month and then pay it off in the end of the month. I've told a few people about this program and how it's worked for me and helped me with clearing my debt little by little. Working with National Debt Relief allows me to get back on track with some other bills.
Reviewed June 13, 2019
My experience so far has been great. All of the associates are very helpful and professional. I searched a lot of companies and this one seemed to have the best results and after speaking to the associates I feel comfortable that they will be able to deliver results.
Reviewed June 13, 2019
The folks at National Debt Relief were very polite and helpful with my application and the directions for the whole process. Hopefully this helps get me in the clear with my bills and back on track with my finances. I'm glad that a much lower amount will be able to pay my account balances.
Reviewed June 13, 2019
When Paul ** answered the phone, he was very professional and pleasant. He was patient, knowledgeable and easy to talk to because I was very nervous and didn't know what to expect. He took time to answer any questions I had.
Reviewed June 13, 2019
Aaron and the other gentleman I spoke to, I cannot remember his name, explained things clearly to me and help me pretty efficiently. They answered any and all questions I had. I felt very relieved after speaking with them.
Reviewed June 13, 2019
Everyone was so helpful and made me feel better about my situation. I called feeling like I was never going to get out of a bad situation. But now I am completely relieved. I would definitely this company to others. They were very knowledgeable and kind.
Reviewed June 13, 2019
So far the experience has been very good. This is only day 2 of being a member of the debt relief program. I look forward to becoming debt free with your help. I will also recommend your services to other. I hope I have entered enough information for this form to be submitted. If my unsecured loans can be paid off within three years I will be very grateful.
Reviewed June 13, 2019
Was very satisfied so far. All information was explained and they were very nice. It was a lot of info but they did very well at explaining it all. And it’s nice to know that if I have questions they will be there. Thank you for your help.
Reviewed June 13, 2019
Friendly staff and very well informed of what you're involved in with NDR. Happy to start my future with NDR and be able to move forward from drowning in debt. Definitely would recommend NDR to a friend or family member.
Reviewed June 13, 2019
My first time in years since lasted I was in college to need help in getting out of money problem! Although I went through about a quite of few people they were very help. The experiencing in professional knowledge in helping me was great! I believe that I'll be ok! Thank you Davie, Q-**, David **!
Reviewed June 13, 2019
The individual that called in reference to Welcome me to the program went a little fast. If she can slow down and explain more; this would be helpful. She was thorough and reviewed the program with me. She did provide all needed information to understand the program from beginning to end.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed June 13, 2019
I can't say enough about how welcoming and comforting both people I talked to during the initial set up process. Our conversations weren't just the usual dialog you would see talking to a big company, they really aimed to make a personal connection to me and make me feel comfortable, and that is coming from someone who is not a fan of talking on the phone. Both were very thorough to ensure I completely understood what I was doing and how NDR was here to help. Thank You.
Reviewed June 13, 2019
I hope this will help someone else as much as it has me because I was afraid I couldn’t get the help I needed, but after talking to these people I realized they were there to help me. They were very polite and professional taking care of my every need to resolve my debt. I highly recommend this company to anyone needing to get help with their debt because they don’t try and make you feel guilty. They just help you get things done in a friendly and professional manner.
Reviewed June 13, 2019
We were very pleased with the process of getting started with National Debt Relief. Both agents were great. Tyler ** was outstanding and very professional and Nicole from the Welcome Center was great and explained everything professionally and accurately. We do appreciate them and looking forward to becoming debt-free. We will be passing this on to family and friends. Thank you again.
Reviewed June 13, 2019
Totally professional, no scam, and I'm really excited to be debt free. So far my experience has been wonderful. The staff is very helpful and understanding and FAST! I was signed up in no time and what a relief it was.
Reviewed June 13, 2019
Sharon ** walked me through this program, and explained everything completely. She offered to do it again in order to inform my husband. Sharon was very patient and understood our situation. She took time to walk me through this entire process. She was helpful and kind. The welcoming dept. was also very nice, Dena helped me finish the contract and explained each upcoming email.
Reviewed June 13, 2019
Both agents I spoke with were very patient even after I had to ask them to repeat some of the information over (and over) again. I want to thank them for helping this old lady claw my way up and out of the deep debt hole I was in. I'm looking forward to seeing the light once again.
Reviewed June 13, 2019
Everything I need to know was accurately explained to me. The representatives were courteous, patient and very informative. The documents are user-friendly on the computer and when I had questions, the Adam and Shara were very patient and explained everything very clearly.
Reviewed June 13, 2019
Customer service and underwriting were very helpful and knowledgeable with setting up our account to help us settle our credit card debt. From start to finish the process helped cut our monthly debt in half from what we were previously paying.
Reviewed June 13, 2019
Sara was amazing through the process and Gloria was great on the welcome call. The experience was very good considering the stress tied to it. Sara meticulously walked me through everything and answered all my questions. Gloria did as well.
Reviewed June 13, 2019
When I originally called, it was really easy to discuss the situation and get the help I needed. Both Daniel & Ron were informative and assisted me with all questions I had. I am looking forward to starting this program and becoming financially free.
Reviewed June 13, 2019
We just began using the service. So far, so good. The representatives were helpful, polite, and answered all of our questions. I'm sure the entire experience in the future will follow the same pattern. While we know we have a rough road ahead, we're hoping they can help us navigate through it.
Reviewed June 13, 2019
Enjoyed speaking with the team. Told me what to expect. Just going to get started and see what the outcome bring. Just need to be free of the debt so just hoping this will help. Everyone was very nice and explain very well.
Reviewed June 13, 2019
Everything was explained in detail and I understood everything that was going on! I received timely calls and my questions were answered! The customer service reps were fantastic and very professional and friendly to work with. I know this is a very big decision and one that I’ve been contemplating for some time. I feel this is a good decision and will take time to work through!
Reviewed June 13, 2019
Excellent introduction into program. All questions were answered. This is a huge relief financially. Very timely response. I would definitely recommend this to anyone. I believe that this is the longest ves I've ever written. I'm very excited to start the program.
Reviewed June 13, 2019
When I applied and they called me, they explained to me everything in detail. They took time to answer my questions and were very professional. I would recommend their services to family and friends, without any hesitation. It is a pleasure to have someone that is able to help in these types of situations. Their professionalism make you feel comfortable with your decision and confident that you are going to be debt free in less time than you predicted.
Reviewed June 13, 2019
My experience with everyone there has been totally positive, polite and courteous. Thank you all for helping me so kindly. The process is such a relief to help me get back on track and to stop the downward spiral I was in.
Reviewed June 13, 2019
When calling National Debt Relief I received excellent customer service. They were both helpful and friendly and able to clearly answer any question that I had. I would recommend this service to anyone struggling with debt. All my questions were answered in a way that I could understand them. They are knowledgeable and friendly. I give this service five stars.
Reviewed June 13, 2019
Everyone has been so friendly and helpful in the beginning, I’m looking forward to your assistance in the future as I become debt free, thank you again for your support and clarity in this process, I’m excited about my future.
Reviewed June 13, 2019
Very good company, hopefully, this works. I have been trying to get out of this myself to no avail. I am just spinning my wheels and getting nowhere. I spoke with Ramzey and seem to help me with all questions and answers I had. Thank you again.
Reviewed June 13, 2019
Very nice people. I look forward to working with you. I'm older and need a lot of help with this. I would not have to do this is I had not been a vic of fraud! Thanks for any advice you can give me. Regards, Patricia
Reviewed June 13, 2019
The people were helpful and explained the process to me. I am still nervous about the situation. But am confident that your staff no will help me get through process. The staff provided me with numbers so I can reach NDR when I need to. They were very supportive. I am anxious to begin this process.
Reviewed June 13, 2019
I am so thankful that I made the decision to call National Debt. I was have anxiety about the idea of using a consolidation company for my debt, but just a few minutes into talking to Alyssa I was completely at ease. She was informative and reassuring. I have a huge burden lifted from my shoulders knowing NDR is working their hardest to help me become debt free from the crushing weight of credit card interest. Thank you!
Reviewed June 13, 2019
I love everything that National Debt Relief does. They are hitting a home run. Every time I call, everybody knows my situation and has either the right or wrong answers. But at the end of the day, I’ve basically $20,000 of debt and I’m down to $5,000 in less than a year. The only downside to it is that I'm gonna have to rebuild my credit score because we let everything go delinquent, which I get, but in order for NDR to work the deals that they do and to get the payoffs that they get.
In the short 12 months that I’ve been with them, we’ve settled close to $15,000 worth of debt for almost nothing so I could not be more pleased. We got a little bit further to go so kudos to them. They should keep doing what they’re doing and we’re on the final stretch. $2,000 left to be done and I’m over it. I couldn’t have done it without NDR. I got nothing but good things to say about the team and the support. It hadn’t been easy, but as far as they are concerned, from a relief standpoint and them handling it, they are on point. NDR is 5 stars in my book. They're awesome and doing exactly what they are advertised to do.
Reviewed June 13, 2019
It was a pleasure talking to customer service. They are very kind very clear when they talk. Also they explained everything about the process. I think I don’t make a mistake to choose National Debt! Thanks to all the staff.
Reviewed June 13, 2019
The enrollment process was fast and very professional, they explained everything clearly and clarifying all my doubts especially the legal aid program in case I need it in the future. All the people who were involved in this process were very kind and helpful.
Reviewed June 13, 2019
Both of the people I talked to were pleasant, thorough, flexible and professional. My financial situation is not ideal and I appreciate people that are accepting and non - judgmental. I could negotiate on my own and have done so successfully in the past but it is nice to have someone do it for me.
Reviewed June 13, 2019
Dennis
Reviewed June 13, 2019
National Debt Relief has great team that helped me resolving my debt issues. They promptly responded to my phone call and immediately started the process for me. I am very happy to have this debt relief in only 3 years as to it would have taken me longer to pay off debt. Once my debt issues begin to get resolve my credit will increase.
Reviewed June 12, 2019
Very happy with your people, it was simple and fast, thank you. Talked to Rachel and she was very helpful in getting me out of this bad credit situation. I was able to do everything on email and your people were very clear and helpful.
Reviewed June 12, 2019
Customer service is great. Easy to understand and very helpful. I'm happy I found a company that is willing to help me. I would definitely recommend this company to friends of mine that are in the same position that I'm in.
Reviewed June 12, 2019
Great overall experience. Very helpful and amazing customer service. Answered all my questions and gave me helpful information about my current situation. I have several friends as well as family enrolled in the program and are very satisfied from beginning to the middle all the way to the end.
Reviewed June 12, 2019
Great. Everyone was very easy to understand and work with!!! I found the whole process easy to do with the walkthrough and everyone to be very friendly and helpful in answering the questions I may have. I’m very satisfied with the service so far. Thank you. Patrick **
Reviewed June 12, 2019
I am very satisfied with my experience. Everything was explained to me in detail. Daniel was very patient and understanding in my situation. I will recommend National Debt Relief to my friends & Family. Thank y'all for giving me the first step to some relief and peace of mind.
Reviewed June 12, 2019
I was recommended by a friend to look into debt consolidation, something I knew nearly nothing about, and after putting in an online inquiry.. I was promptly greeted by Cass and given all the information I needed to start the road towards credit recovery. She offered me debt negotiation, which is NOT a loan and monthly rates are affordably priced by my income. She took her time and got me successfully enrolled and I cannot express the relief, hearing I could get help on upwards of $11k in debt. My welcome call was equally as helpful, I don’t remember her name unfortunately, but she was very sweet and took her time explaining the final steps of enrollment to the program. I'm thrilled to start this journey and finally get my credit and life back on track. Thank you, to everyone involved in helping me take this burden of my shoulders and guide me through the process.
Sincerely, Lenelle
Reviewed June 12, 2019
I got great assistants from both of National Debt Relief workers. Very informative and smooth process. Taylor was very patient and responded to all of my questions. I highly recommend to this in need of help to reduce their debt.
Reviewed June 12, 2019
Amazingly friendly and very knowledgeable staff. Made me feel comfortable and at ease with my decision. Very grateful to have such a team working with me. You definitely gave me a sense of relief to my situation. Not the place you want to be but very grateful to have a great company on my side.
Reviewed June 12, 2019
Great experience, with nice, helpful people. Would recommend to everyone. My debt will be paid off much quicker, and that will lead to less stress in life. They explain the process easy to you, and answer all the question you might have for them.
Reviewed June 12, 2019
Working with the professionals at National Debt Relief (NDR) to help me resolve my credit issues was great. I previously worked with another debt relief program, but they weren't able to include all of my debt. NDR included all of my debt accounts and helped me work out a monthly budget that works for me. Now I will be able to finally pay all of my debt and stop juggling money to pay utility bills and other household expenses. I appreciate the people I worked with, as they not only had a professional manner but also expressed personal concerns understanding my situation. It was nice to be finally "heard" and understood. Thank you, NDR! I highly recommend you to anyone that needs similar help with their finances.
Reviewed June 12, 2019
I am impressed so far with how thorough everyone I have been in contact with has been. If everything goes as smoothly as described (and I have no reason to doubt that it won't), I will be able to retire on track with no credit card debt. For that, I will be eternally grateful...
Reviewed June 12, 2019
The few people I talked to were very congenial, especially the woman I talked to today, she was very knowledgeable and very nice to talk to, even her voice was very calming. Mr. ** was also very nice to talk to.
Reviewed June 12, 2019
Roger ** was extremely helpful in walking me through this application, calling back when I had questions and answering them all in ways that I could understand. The welcome call was a bit tedious but all went well. Thank You all.
Reviewed June 12, 2019
Andrew ** was very nice and helpful in setting up my National Debt Relief account. I hope me and NDR will have a great experience together. Now that I've set up my account with NDR I feel less stress. Thanks and have a great day. Sincerely, John **.
Reviewed June 12, 2019
Joshua and Dion were very helpful. They answered all of my questions and made sure I felt comfortable with the decisions I was making. They were both kind and professional. They made me feel comfortable to ask my questions and make sure this was what I wanted to do.
Reviewed June 12, 2019
Everyone I have spoken with has made this difficult decision and time much easier. I was extremely uncertain at first, but now feel relief for the first time in a long time. From my experience thus far, I would highly recommend National Debt Relief and their team.
Reviewed June 12, 2019
Everyone I spoke with was extremely nice and helpful. Answered any questions I had and made sure I understood everything. The process was a lot quicker then what I thought it was going to be and a great experience. I would recommend to everyone!
Reviewed June 12, 2019
So far the two people I have interacted with have been very kind and helpful. They make me feel comfortable moving forward with the program and company. Jeff ** was the initial contact point and he was very helpful and answered all my questions and concerns.
Reviewed June 12, 2019
Chase Negotiated Amount - It is a real relief to have this account taken care of. This bill has been an issue affecting other accounts I had with the bank. The representative I spoke with was very professional and did a great job explaining the payment plan to me.
Reviewed June 12, 2019
Everyone has been amazing and help to me! Very knowledgeable. The process was fast and easy to be accepted into the program. I would recommend them as of right now for how easy and helpful that they have been towards me.
Reviewed June 12, 2019
It's such a huge relief after my conversation with the agent. Hopefully, everything will turn out as I expected. I can't wait to get this done fast, clear up my credit and start living out of credit... I will so much appreciate your help guys and looking forward to see that happen soon. Thanks!
Reviewed June 12, 2019
Very happy to be treated normal. They explained everything in great detail. Answered all my questions. They went over everything in great detail. It will be nice to get back on track again. With National Debt Relief in Ny. Ny. I am so glad there are programs like this. Thank you.
Reviewed June 12, 2019
I was quite impress with the thoroughness of the representative concerning the program and what I will expect to happen. They were courteous and repeated any questions I did not understand. I am transferring from another Debt Consolidation program with hopes that the non-negotiated debt will be quickly addressed. Thank you.
Reviewed June 12, 2019
Everyone was very helpful and informative... I was happy with program I got. I am able to pay down my debt and get back on track. Thank you so much, this is great program. I would recommend it for anyone trying to get out of debt.
Reviewed June 12, 2019
As a new customer I have been very satisfied with National Debt Relief. I look forward to tackling my debts and moving forward in my life. Everyone I have spoken with has been friendly and professional and have answered all of my questions.
Reviewed June 12, 2019
My experience has been absolutely wonderful thus far. The staff have been so very helpful and patient. They explained everything in great detail so I would understand everything that should, could, and might happen. Also they worked with me around my night shift schedule which can be quite difficult most of the time.
Reviewed June 12, 2019
I don’t know who to call when I have a problems and nothing is being done Because I am getting harassed by all of the people that y’all are trying to pay off. They haven’t got a payment from y’all and y’all continue to take your payment out of my check each month.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed June 12, 2019
The experience was great and through! As a young woman who is in debt for simply trying to live a simple life, things got hard for me to maintain so I figured this would be the best way to handle my situation. The representatives were helpful and friendly which ease my original apprehension. Also, since they are an accredited company put my fear at ease as well.
Reviewed June 12, 2019
The two people I dealt with up to this point has been very helpful and kind. No one made me feel bad about the situation I am in and they were super helpful nice that if you can't make the payment you can tell them and they will adjust the payment for the month.
Reviewed June 12, 2019
Was a fairly easy process once I made the call and I already feel like a huge weight has been lifted off my shoulders! Looking forward to being debt free! I would definitely recommend them to my friends and family.
Reviewed June 12, 2019
They have been so helpful & given me hope that I can relieve my debt quickly! Al was so wonderful & I couldn't have chosen a better rep!! I am eager to see how this will play out so I am able to live my life debt free!
Reviewed June 12, 2019
Very helpful and made sure I understood everything before moving on to next topic. I look forward to getting started with the program. After reading the reviews from others I am sure I will be just as happy. I look forward to sharing my experience with my friends and family.
Reviewed June 12, 2019
Their representatives are very professional and highly experienced. I’m very happy that I contacted them as soon as I received the letter. I finally be able to breath paying a high rate interest. I can’t wait to be free from debt when I finish the program hopefully in less than 4 years. I would recommend your company to my friends.
Reviewed June 12, 2019
Excellent set up process, made us feel good about things and hoping things will run just as smooth as we go down this path! Debt is a really scary thing and we are barely into this process. But hopefully as debts are paid we can develop an amazing understanding and full trust. So far things couldnt run better.
Reviewed June 12, 2019
Drew and Edward were very informative. Answered my questions and explained the program. Drew went thru the agreement page by page. Very helpful in helping me determine if this was the way I wanted to proceed and both were very patient when my computer was running very slow.
Reviewed June 12, 2019
So far, from the welcome phone call we made, the person was very thorough and informative over the phone. I was able to understand because it was very thoroughly explained. She was also very kind. Our overall experience was great.
Reviewed June 12, 2019
I just signed up and am very new to the organization. So far, the representatives have been professional and helpful. At this point, I'm not yet aware of how the actual negotiations will proceed. Nonetheless, I'm hopeful that proceedings will be as expected/represented.
Reviewed June 12, 2019
I was looking for a one-stop-shop solution to consolidate my debts and to make payments in a timely and fast manner. I looked at some ratings online and people's feedbacks. I liked National Debt Relief's rate. Working with them has given me confidence getting my credit back to where it used to be. It also has given me peace of mind at night knowing that I don't have thousands of dollars of debt hanging over my head and that it's actually being resolved and it's being resolved in a very timely manner.
I had one problem with a paper regarding my consent to doing this that I had sent it a couple of times. I was in the process of moving at the time so I didn't have ready access to everything. But other than that, everything went solid during the enrollment. I’ve completed 50% of the program which is way faster than what I thought it would be because I just started this year. They've been awesome in communicating with me and communicating with the people that I owe, and coming to agreements that have been really favorable on my end. They've been awesome.
The company's people skills is very on point and their communication is awesome. They're very knowledgeable about how to do things. They were very thorough with the way that they incorporate everyday expenses, vehicle costs, maintenance, and every point of where you can have some sort of finances that come out of your paycheck. At first, when they told me what the cost was gonna be, I was like, "Ah, that's steep." But then to sit back and think about the amount of debt that I owed and what it was going towards, now, I'm able to financially make it work with my income.
Reviewed June 11, 2019
Debt Relief was a blessing. I felt like I was drowning in debt. The staff was friendly and explained everything to me and they made sure I understood the policies. I believe I made the right decision to join this service.
Reviewed June 11, 2019
They were very informative and wanted to be sure I understood everything. They made me feel comfortable in the decision I was making. They also answered all questions and concerns I had. They were also helpful in getting me signed up online so I could monitor my progress.
Reviewed June 11, 2019
Had a very good conversation with the representative and was well advised on the program and how it works. I was extremely satisfied with the time she took to listen to all my questions and answered them with the explanations on what I needed to know and what I needed to do.
Reviewed June 11, 2019
Toni not sure if I got the spelling right was the agent I talked to regarding the status of my credit account, was very helpful and really took time to explain everything and giving tips/options. Pleasant human relationship. Connection was felt over the entire phone call conversation.
Reviewed June 11, 2019
The Reps I spoke with were extremely helpful and knowledgeable. All details were thoroughly explained. I was asked several times during the calls if I had any questions. It made the process seem so straightforward and simple. Thank you!
Reviewed June 11, 2019
I am very happy with my experience with NDR. The person who helped me get started was very friendly and made sure I understood everything. I feel confident that I made the right choice by going to NDR for help.
Reviewed June 11, 2019
Everyone was very thorough and made sure I understood what was being done. I would recommend your company to my friends and family. Thank you for your help. It will be so nice to not have to worry any more.
Reviewed June 11, 2019
Everyone was willing to help my family and find different ways to put a program together to help me and my husband get out of debt and stay in budget. We feel like we can finally breath for the first time in years.
Reviewed June 11, 2019
Very informative agents. Both of them were very helpful and patient with us especially since were older and not great on computer. It took a while for them to get us to comprehend it all. Hopefully I did it right. Much appreciated. ;)
Reviewed June 11, 2019
The team that helped me was very efficient and thorough with the information. I look forward to working with them. They were very knowledgeable and answered all of my questions. They were able to put my nerves at ease. The application process was smooth.
Media


