National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed June 21, 2019
National Debt Relief simplified and clarified throughout the step-by-step process of discussing my options for starting a path to a debt-free life. I was very pleased with the NDR representative who contacted me; he showed great patience in answering all of my questions without judgment as to how I reached such a high level of debt. I highly recommend NDR to anyone who is swimming in debts and wants to avoid sinking for good.
Reviewed June 21, 2019
We are in debt trouble and this seems the best way to get out of credit card debt short of bankruptcy. We had $0 dollars left due to emergencies and home repairs, high payments on high interest cards, and normal needs. We did not want to do this but felt we had no choice left.
Reviewed June 21, 2019
We are beyond blessed to speak with Chris ** who is helping us get back on track with our finances. Thank you for making it easier to breathe! We look forward to paying this debt off as quickly as possible and getting back to life before debt.
Reviewed June 21, 2019
The reps at NDR are very helpful and informative on what you need to know and how they can help you. I liked that they're upfront and tell you both good and bad of debt settlement. They were very encouraging about my decision and made me feel like there is hope at the end of the tunnel. I like that they're very engaged with the clients and share every bit of information that they can give. Anthony ** really made sure I knew the steps I have to take and that I understand what I'm doing. Thanks. I appreciate it Anthony.
Reviewed June 21, 2019
Taylor and Evelyn made this experience, clear, very easy to follow and they answered all my questions completely and did not rush me! This was a most satisfactory experience and I cannot thank them enough! I would recommend them to anyone.
Reviewed June 21, 2019
Ricardo was excellent! He went over everything very thoroughly to ensure that I had a clear understanding of what is happening. He was patient, kind and very understanding to my questions. He is the very best. Chantel was truly awesome as well.
Reviewed June 21, 2019
Customer care was very professional and helpful. I was clueless had no idea how or what the program even was. They walked me through it very well and I’m excited to see how well the outcome is in the future.
Reviewed June 21, 2019
I was really skeptical in the beginning to give my personal information over the phone but Erik made me feel very comfortable. He answered all my questions before I could ask them and made sure I understood everything before getting off the phone. I looking forward to going through the program and graduating successfully.
Reviewed June 21, 2019
My experience was very delightful and knowledgeable. Customers service was very polite and understanding. Hopefully this will help make a difference for me. The monthly payments will help me out a lot. I will very recommend this service to fellow people.
Reviewed June 21, 2019
I really didn't want to do this, but I was drowning. I spoke with two people who were kind and professional. They helped me feel good about my decision to be proactive in getting rid of the debt that has been weighing me down. Thank you :).
Reviewed June 21, 2019
The customer service from Edwin and Natalie was excellent. All my questions were answered, the process was easy to understand and follow, and no pressure was reassuring. I would certainly recommend NDR to friends and family. I am confident the service will help get me back on my feet.
Reviewed June 21, 2019
Great experience so far. Hopefully all debt will be settled. I spoke with Randy and he was responsive to my questions and help me through the entire process. Have downloaded all documents they have sent me to review and keep for my records. I have faith they will do what they say and help me with my creditors.
Reviewed June 21, 2019
The enrollment process was smooth and efficient. Representatives were helpful, professional and friendly. Terms and agreement was easy to understand and any questions I had were answered as well. Looking forward to becoming debt free and hope my experience throughout the enrollment is just as great.
Reviewed June 21, 2019
Working with Kishan who made everything easy to understand and what was to be expected. The Welcome Call today was really good. Went over any questions that I had left over or didn't think of the night before. Great teamwork. Looking forward to be being debt free in 3 years.
Reviewed June 21, 2019
The welcome call was very efficient and understanding. I appreciated customer service taking their time to review all the details with me and taking the time to answer any questions I had. It has been a very pleasant experience! Namaste.
Reviewed June 21, 2019
I really appreciate how polite and kind everyone was when speaking with me. The transparency is comforting, I don't feel like I am being pressured or lied to. I know that this will be a long road, but it is a road of recovery. Thank you!
Reviewed June 21, 2019
I was happy with the experience. They were very helpful and courteous. I am glad I contacted them to assist me. I would definitely recommend them to others. Hope to continue with them until my financial problems are resolved. Thank you very much.
Reviewed June 21, 2019
Both of the associates I spoke with from the initial call I made to discuss my option, joined the program to my welcome call were both fantastic. Extremely friend, answered all questions that I had, explained the processes and reexplained if I was not understand something.
Reviewed June 21, 2019
Very professional and helpful staffs, they were able to explained bit by bit for a good understanding and I appreciate the customer relation and the explanation was quite understandable from the beginning to the end. That is all I can say. I'm pleased with everything and hope we all have a very good end.
Reviewed June 21, 2019
Everyone has been really helpful with beginning this journey which can be very scary. I am hopeful that I will get the results I'm looking for by utilizing this company. So far, everything has been good.
Reviewed June 21, 2019
Applying was very easy and the employees were very friendly and helpful. I didn't feel ashamed or embarrassed by my current situation. Everything was explained to me clearly and there were no problems if I didn't understand or questioned. The whole process made me feel comfortable.
Reviewed June 21, 2019
It was a great experience. They were able to explain everything in detail and make the process very smooth. It did not take very long and everyone I worked with was very professional and did a great job at putting my mind at ease.
Reviewed June 21, 2019
They were fantastic, I didn't realize how far I had fallen but, I have a giant weight off my shoulders after talking with them and letting them handle my debt. I slept a lot better last night knowing that I will be debt free soon.
Reviewed June 21, 2019
National Debt Relief has been great during my debt consolidation. They did pretty much everything for me during the enrollment so it has been easy. I’m now about 3/4 of the way through and they’ve all just been very friendly and very thorough. They took into consideration all my bills and I didn’t have any problem with my payment plan. My life is now stress free.
Reviewed June 21, 2019
Ampi was amazing! I was really nervous about signing up for the program. Ampi was so helpful and thorough that I feel a lot better now and am looking forward to being a better financial situation. I'm glad my friend recommended this program to me.
Angela thank you for recognizing our agent. We'll make sure we let her know you mentioned her by name; we're sure she'll be pleased. Let us know if you need anything else.
Reviewed June 21, 2019
Very friendly staff, they gave very good direction on how the system works and catered to my needs and made sure it was in my budget. The staff was detailed and double checked everything before they were done. They seemed passionate about their job.
Reviewed June 21, 2019
When I enrolled in the program the enrollment representative was very professional, friendly, and answered all of the questions I had. The entire process was explained very thoroughly. I also received emails in a timely manner. The Welcome representative was also helpful and informative.
Reviewed June 21, 2019
I just started so I am satisfied for now. Diane was very professional and answered all my questions. She was very clear and knowledgeable. I do not understand why I am writing a feedback when I haven't started. My first month will be July.
Reviewed June 20, 2019
It’s only the beginning... My rep gave me all the info I needed was polite and to the point. My welcome call lady was the same. In the next few months and all goes well then this is the best thing I have done to make things better for my future. At the end then I will rate this again and if all goes good, I will recommend this to everyone that needs help.
Reviewed June 20, 2019
Company is so respectful, they listen with compassion. When I was done with the call I felt like I was getting my life back. I feel in my heart I made a great choice. I would recommend them to anyone who feels overwhelmed with debt.
Reviewed June 20, 2019
Enrollment was easy and well explained. All of my questions were clearly answered. Both the client specialist and welcome specialist were great. They made sure to cover all of my concerns and questions. The process was fairly easy and required only a few phone calls to get everything accomplished.
Reviewed June 20, 2019
I just started the process and so far everything I great, hopefully this program will give me financial stability and a peace of mind. I hope that all the people that is in debt takes advantage of this program, everybody that I talked to was very friendly and helpful. Thank you.
Reviewed June 20, 2019
Both Jonathan and Karen were very helpful and courteous, and they made my experience much less stressful than I had anticipated. They were also very thorough when providing information to me and I highly recommend both people to any future clients who may want to enroll in the program.
Reviewed June 20, 2019
Oscar was our representative and was very kind and understanding. He didn't make me feel judged for bad decisions and made sure he offered us the best most fair solution to our issues. I would recommend this service for anyone struggling with credit card debt.
Reviewed June 20, 2019
The difference between National Debt Relief and other consolidation companies I’ve looked into is the legal team involved with your success. My case manager and the woman who gave me my welcome call are both extremely thoughtful, efficient, and covers everything so you know what you’re getting into and all the recourses available. Highly recommended to anyone who needs an extra hand to gain financial stability and/or freedom again.
Reviewed June 20, 2019
Lauren was pretty amazing, easy to talk to, explained everything to the fullest, she understood my situation and was very helpful. I recommended her to my sister. Now the acceptance call was a little much but I guess this is how they verify a customer. I will follow up in 6 mos to make sure everything is still going good.
Reviewed June 20, 2019
Great, friendly, and knowledgeable staff. Easy enrollment process with immediate help. I was able to sign up while at work on my breaks and that was very helpful for me. I feel informed about the decision I made and I didn't feel pressured into signing up for something that wasn't good for me.
Reviewed June 20, 2019
Jeff and the other operator were very detailed and helpful. Answered all my questions and were very friendly and kind people.. They explained to me very well what the program was about and how much I would save. Give me contact numbers in case I needed to know how to handle any future concerns about creditors or what to do while the process of settling my debt is taking place. They are very professional and made me feel that I've made the right decision in what I’m do... just wish I had called earlier!!! Thank you guys soooo soo very much.
Reviewed June 20, 2019
The people I dealt with Shahar ** and Doug ** were very polite and knowledgeable answering all my questions. They thoroughly explain the whole process to me. How hard was easy to get a hold of when I called him back to ask questions.
Reviewed June 20, 2019
I am still very nervous about this whole process. However, I hope that NDR can help me through this situation. I will be so happy when I begin to see results. The downside so far is that it takes so long to obtain an agreement with creditors. Both of the people I spoke with were very helpful and reassuring.
Reviewed June 20, 2019
I would like to thank you all for such great service. l had no idea what to expect, but I am very happy with the results. National Debt Relief has great people, very kind and courteous. They are always kind and helpful. Thank you.
Reviewed June 20, 2019
This program is going to be very helpful, and everyone has been kind and helpful so far. Everything was thorough and easy to understand, as well. I'm excited to be finally working toward being debt after a long struggle that seemed endless.
Reviewed June 20, 2019
Everyone was easy to talk to and helped me with the setup process. They answered all my questions and made sure that I full understood the process. Everyone was very friendly and understanding. It was easy to get a hold of them and they worked around my schedule to get me set up.
Reviewed June 20, 2019
Being in a bad debt situation is nerve wracking. The first agent I spoke with was very patient with me. He was knowledgeable and answered all my questions. He explained how the program works and went through the documents with me. The second person was equally helpful. She confirmed everything that the gentleman said. After speaking with them, I felt a weight lifting from my heart and mine. I am very grateful for the chance to become debt free. Thank you Kishan & Jasmine????
Reviewed June 20, 2019
Brazil ** and Monique ** were both extremely informative and patient while walking me through the program and helping me get set up. This seems like it could be a confusing and somewhat embarassing process but they were kind and eased a lot of concerns that have been making it difficult to get through each day. I've been a little on edge because I've never had to use a debt relief program before but they've made me feel confident that it's at least off to a good start!
Reviewed June 20, 2019
Our representative was very efficient and patient with each question we had. She was also very thorough on her answers to our questions. Also she was very thorough in explaining the agreement and what entails in this program. The call was very quick and super easy.
Reviewed June 20, 2019
This company is very helpful, the person on the other end were extremely knowledgeable and helpful to me. I wish that I would have made them a long time ago. I will most definitely encourage my friends and love ones to make the call.
Reviewed June 20, 2019
Just getting started in the program, very nervous about the process. Ruben ** was kind and helpful. Also, I am sorry I don't remember his name but the welcome call rep was very helpful also. Hope this will be a fresh start for me.
Reviewed June 20, 2019
I have received wonderful service and am most very happy with everything for my start of refinancing. Every call is most professional and I would recommended this help to anyone looking to improve their financial situation. My assistance has been outstanding.
Reviewed June 20, 2019
Ms. LaShonda ** was brilliant! She guided me slowly and with extreme efficiency through the enrollment process. Ms. **, took the time, necessary to help me understand how the National Debt Relief program works and how, my life will benefit for it. She reviewed my creditors and the outstanding balances and came up with a truly, more financially conducive monthly payment. Ms. ** professionalism was evident every step of the way and was greatly appreciated. I followed up with making the Welcome Call, on my own and was greeted by Inga, who was equally professional and efficient. My overall experience with National Debt Relief was in a word: excellent! I am looking forward to working with the rest of the "Success Team" as they negotiate on my behalf, in reducing my debt and helping me see the 'light at the end of the tunnel' in less than four years! Thank you for taking me into your program!
Reviewed June 20, 2019
Armani was very responsive and professional, he made me feel very comfortable in a very stressful, trying time for me. Thank you so much. I finally feel as though there is a light at the end of a very dark and stressful tunnel.
Reviewed June 20, 2019
I was happy with the experience. The representative was very clear, understanding, and had great customer service. I am also happy, so far, with the program and how it works. I would recommend this debt company to others. I look forward to being debt free.
Reviewed June 20, 2019
Both people I was in contact with helped me thoroughly and quickly. The call was short and the email responses were very fast. I feel confident that if I ever need help in the future there will be no issues contacting someone at this company.
Reviewed June 20, 2019
The representatives I have been dealing with have been very nice and helpful. I was feeling lost with the debt I had accrued and not sure how I was going to pay it. They have given me peace of mind and I feel like I can actual breathe.
Reviewed June 20, 2019
Everything has started well and I believe it will continue on that track. All who I have been in communication with so far have been professional and answered all my questions. I feel very informed about the process. I am ready to start the program. I am confident in the program.
Reviewed June 20, 2019
Very helpful, courteous people, extremely knowledgeable. Helped me in getting some relief with my monthly payments. Thank you all very much for being so helpful and considerate. The first lady I talked to explained everything to me and the welcome team went through everything again for me which was also very helpful. Again thank you very much for all your help in this matter.
Reviewed June 20, 2019
19 June 2019, 3:24pm. I spoke with Yon ** about my situation on my debt. He talked with me about why I wasn't able to get ahead on my debt because I was paying minimum due which left me mostly just paying interest. He did an outstanding job of explaining to me about the program and how it would help me out. He answered all my questions and told me how things was going to happen. Excellent service from all your staff I have worked with.
Reviewed June 20, 2019
Both of my people that helped me were wonderful and very helpful. Did a really good job explaining the program and were willing to help me if I had needed more assistance with anything. I would recommend both guys to friends and family.
Reviewed June 20, 2019
From the moment I called I was treated with respect and understanding. They never made me feel ashamed of my debt. The welcome call was uplifted. Made sure I understood every aspect of my agreement and took their time explaining everything to me.
Reviewed June 20, 2019
The agent that spoke to me this afternoon was very helpful and polite. She spoke in an understanding and clear manner. I did not have many questions because the information provided was very accurate and complete. Very nice lady. Thank you!
Reviewed June 20, 2019
Great experience, I was nervous when I called, and not sure what to expect. Everyone was extremely helpful and friendly and made sure I understood what was happening. The welcome call was just pleasant as well. At the end of the conversations, I felt well informed and knew what to expect and information on who to contact for when I need more help/information in the future.
Reviewed June 20, 2019
I was really nervous at first to get started with NDR and both of the representatives I have spoken with have been incredibly helpful and thorough. They both took time to explain specific details, and to answer any questions I have had. Both reps were also extremely reassuring, validating, and empathetic during the course of working with them!
Reviewed June 20, 2019
Both people I spoke with were extremely patient and explained everything perfectly to the point that I felt 100% comfortable to go through this process. I really appreciate how you go over the program and take the time to go step by step with your clients.
Reviewed June 20, 2019
People I talked to were very kind and helpful. They took time to explain everything from beginning to end. Took a burden off of my shoulders to be able to get the help. Thank you so much. I would recommend this company to anyone.
Reviewed June 20, 2019
Everyone on your team was fantastic. They were very helpful and very courteous and their main concern was to help me become debt free and I thank you very much. The National Debt Relief team explained everything to me and helped and walked me through every step. I am very grateful, you guys rock.
Reviewed June 20, 2019
My experience has been awesome and I would recommend National Debt Relief to another person if they need it. I went with this company because I found it on Google and I liked the reviews that the company had listed. National Debt Relief was able to get my debt management under control. It took about a month or two to get the process started. But I've been in the process for about six months right now and one debt has been settled. They could improve the process by having their website available to make changes to the direct deposit. But the payment plan itself is reasonable.
Reviewed June 19, 2019
So far my experience has been a good one. The two ladies I have dealt with have been helpful and professional. With every question I have asked they have had answers and explained them to me with ease and in a way that didn't make me feel like I was asking a dumb question.
Reviewed June 19, 2019
They process fast. Reliable. Friendly customer service. They are patient in answering questions. They explain everything one by one and clearly. They go through with you each section of your documents. They are proactive in all of the process. Process is easy and fast.
Reviewed June 19, 2019
They explained to me about the program. Very knowledgeable about the program. And it was very helpful knowing how the program works to help me to become debt free. They was very helpful with me and I will recommend to others that needs help getting out debt. Thanks.
Reviewed June 19, 2019
The experience was great and a weight has been lifted off my family and me. Mike was great and very understanding. I did not like I was being judged. I appreciate everything the National Debt Relief team has done and I hung up the phone with the attitude that they had my best interest at heart.
Reviewed June 19, 2019
This company has brought so much actual relief to my debt that has accumulated from multiple moves, job changes and bad habits! I felt my debt and life was spiraling out of control and couldn't make my minimal payments - I would've never got them paid off! Taj was amazing and was super knowledgeable and transparent. I am so thankful for beginning my journey and getting control of my life! Thank you so much!
Reviewed June 19, 2019
So far things are sounding great. I'll write another review once I figure out how well this program truly is. From what I understand this is gonna save me a ton of money. The only thing I don't like about this program is that it's gonna affect my credit score before things are taken care of but at least I'll be heading in the right direction of being debt free.
Reviewed June 19, 2019
Very helpful... Helped me understand the program. Very pleasant. Spoke clearly. She explained all that I needed to know about the program. Also how review my savings account. I'm satisfied with the terms that I read... I'm sure this program will help me.
Reviewed June 19, 2019
Everyone was very nice and polite. They explained everything to me so that I could understand it. I was put on hold several times, but only for short periods of time. They were very kind and answered all of the questions that I asked and never said I already told you that or said that they were simple questions.
Reviewed June 19, 2019
Great Customer service! I felt like I was completely taken care of by both my account agent and by my welcome agent. Both agents did a fantastic job making sure I understood the program and my responsibility. I will definitely recommend.
Reviewed June 19, 2019
I googled best way to get out of debt and National Debt Relief was #1 with good reviews. I’m not very good with technology but the lady assisting me helped me and walked me thru every step of the way. My only regret is I didn’t call you guys sooner!
Reviewed June 19, 2019
I'm brand new to National Debt Relief so have little to base my experience on. So far my contacts have been helpful, friendly, and sufficiently specific on details that I understand their program and could describe it to someone else. For someone in my position of too much credit card debt and too little monthly income, it feels like relief!
Reviewed June 19, 2019
Miceal **. Info was very clear and concise. I'm very pleased with the enrollment and hope everything will work out with $'s. This will mean so much to me. I'm from the south and I do not talk very much, so be OK with what I have to say. George
Reviewed June 19, 2019
The complete process was a great experience. Everyone that I have worked with was knowledgeable and friendly. They knew the answers to all my questions and made it very easy to get everything completed. Even though I kept prolonging the enrollment they never made me feel like a burden and was always polite and available.
Reviewed June 19, 2019
Before contact was made with Yves, and Frank, I had a sense of dread, no one wants to admit to strangers you are in over your head financially, but these two gentlemen spoke to me as if we've known each other forever, they let me know was doing the right thing by taking control of the situation and there's nothing wrong asking for help. I had the best sleep last night, and I will be recommending your company to anyone I know struggling. Thank You!!
Reviewed June 19, 2019
My husband and I were very hesitant to work with a debt relief company. We thought about bankruptcy, but wanted to see if we could resolve our debt first. National Debt Relief was the first company to come up when we went to google, and they came highly recommended from customers as well as the BBB. We couldn't be happier so far with the service. They are very thorough with answering any and all questions. We are so excited to get started with the program, and looking forward to working with NDR.
Reviewed June 19, 2019
Coming in I had a lot of trepidation. After speaking with the counselor my fears were calmed and it was painless. Everything was explained to me in a straightforward manner. My questions were answered sufficiently and everyone that I talked to seem to be concern for me. Everyone was very helpful and seemed to care.
Reviewed June 19, 2019
I was very well taken care of when speaking with both the gentlemen who assisted me. The original application was clearly defined and I was walked through the process carefully, at all times I was asked if I understood the entire process and asked if I had questions. Thank you for taking this burden off of my shoulders, and giving me a chance to view the future positively!
Reviewed June 19, 2019
Very satisfied! I'll admit I was nervous and skeptical at first but I couldn't be happier with how it all came about and hopefully will end with so much more peace of mind. From the initial phone call and detail that Brian went into, it turned into an enjoyable experience. Thank you, NDR!
Reviewed June 19, 2019
All representatives that I worked with so far were really respectful while helping me out with the signup process. Emails and follow up calls were on time. I liked how they went through each criteria step by step with me at a steady basis and not rushing through the process. Thank you.
Reviewed June 19, 2019
They were helpful and patient. Kept me calm and were pleasant. They understand this was a hard decision for me and answered all my questions. A lot of the questioins were asked multiple times and by 3 separate people.
Reviewed June 19, 2019
This people is so wonderful. They take care my calls right away with very important information. I going to recommend this company to all my friends and family if they going to need the same service like me. Thank you again for your time with me..
Reviewed June 19, 2019
Very helpful and understanding. Thanks for easing my mind and sanity... you make the process very tolerant... I've been struggling for months. Now I can plan my future debt free. Thanks to all of you. Always grateful in many ways. Sincerely happy again.
Reviewed June 19, 2019
The lady was nice and professional. Helped me with everything I needed. Made things very clear. Helped me understand all things that are done and need to be done. Look forward to getting everything started and resolved. Ready to be debt free.
Reviewed June 19, 2019
Agents were professional and answered every question with satisfying answer. Made me understand every step of the process. I would definitely recommend National Debt Relief to any and every person I know. Thanks for the help during a hard time.
Reviewed June 19, 2019
Good customer service and a great result in the end. I was 18 and dumb and they are helping me fix that issue. Between the wife and I they are helping us with almost $20,000 in debt. Thank you so much guys.
Reviewed June 19, 2019
Everyone was very helpful and nice and complete everything in a very timely fashion. I would definitely recommend them to a friend. Overall a great experience. Couldn’t have asked for better. Also went over everything so that you understood.
Reviewed June 19, 2019
This experience was so easy and after the first call I had a new way of looking at life. I have been through some tough times over the last couple of years and I am looking forward to being debt free again with the help of NDR. Thank you, Victor, for your clear communication - he was a amazing to work with.
Reviewed June 19, 2019
Micah and Esther were very knowledgeable and helpful but most of all were very nice as well. They set me up nicely with a very workable debt settlement program and made sure I knew exactly what I was signing up for. I appreciate this company very much I hope I do not need any more debt settlement in my lifetime but if I do it is definitely going to be national debt relief I will turn to. Thank you NDR!
Reviewed June 19, 2019
I'm shocked that a company like NDR is so professional and have such great customer service. There was never a time when I felt pressured, even though I remained hesitant; you know, if it's too good to be true, it usually isn't. I went into this process after reading the reviews, being recommended by a friend, and personal experience from another. I'm not very trusting of credit relievers. I have to say I am totally pleased with NDR. I would recommend them to anyone, and I already have.
Reviewed June 19, 2019
Very friendly and very clear cut about what’s happening. Didn’t make me feel insecure or ashamed that I needed help. Was more than willing to answer any of my questions and help me find the best payment plan for me.
Reviewed June 19, 2019
Every encounter with representatives from National Debt Relief has been so fantastic. The team has been wonderful to deal with and professional at all times. They honestly make you feel like they care and that they are there for you, which they are. They strive to do the best job they can for you. Thank you!
Reviewed June 19, 2019
They did a good job setting me up for help with my Debt. They are knowledge and helpful. I look forward to working with them. They got everything set up very quickly. I will recommend them to others. I would rate them 10 out of 10.
Reviewed June 19, 2019
Great customer service and very helpful and also friendly. Very easy to work with. Great people to help you through your application and go over things with you to make sure you understand. Very patient with you too. 40 word is a bit too long but I had a great time.
Reviewed June 19, 2019
I've just started the process and, I admit, it's a little scary. Safia at NDR was extremely helpful and took time to explain everything and answer all my questions. I'm looking forward to being out of debt in 36 months! YAY!
Reviewed June 19, 2019
The enrollment process with National Debt Relief was okay. But you had to be at a computer to sign all the paperwork and I’m not always at a computer. I had to make sure I went up to another office to sign the paperwork. As for the payment plan, they just told me what I had to pay and that was it. It was either affordable or it was not. The communication is also not very good. Some of my accounts had been closed and nobody has contacted me. Even on my credit report, it says my two Capital One accounts were closed and I don’t know how that works. Am I still obligated to pay them? National Debt Relief is definitely not able to answer my questions and concerns. So I better call because I need to know why those accounts were closed. Where did the money that I invested in the program go?
Another thing is that I wish I could just speak to the same person. I've been in contact with multiple people and I’m explaining too much. I don’t have a lot of time to be explaining everything all over again each time I call. So I wish they would assign me one person. I would never do this again. I would try to make arrangements myself because I feel as though I’ve been paying out more than they’ve been helping for three years. I was just trying to get the creditors off my back. But now I know. I’m learning.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed June 18, 2019
Everybody that I have talked to has been extremely helpful and willing to answer any questions I might have. They seem genuinely willing to help to further my success. Gilbert was a great resource and explained the program very well. The welcoming call was great too to help get me started.
Reviewed June 18, 2019
I was satisfied with their customer service help so far. I have the number if I have questions in the future, I can contact customer service. There's not much more to add to this. This is my first day of enrollment.
Reviewed June 18, 2019
Kirk was quick, efficient and friendly. Screening for approval went quite smoothly. The customer welcome person was also very helpful. And they spoke English! I'm going to trust the process with National Debt Relief. Everything was explained and reiterated clearly. Big exhale for me.
Reviewed June 18, 2019
Everyone I talked with was very helpful and insightful. They went to work immediately to get me the help I needed. Everyone answered all the questions we had about what to expect and how the process worked. They done a great job explaining how the process worked and showing us the benefits of it.
Reviewed June 18, 2019
Great customer service, Michael and welcoming phone call rep both did an excellent job. Would definitely recommend. They were very helpful and worked with me and my secretary on our time. Got everything done in less than a week. Looking forward to getting debt free.
Reviewed June 18, 2019
David was a great help and comfort to me. He explained everything clearly and was patient with my questions. He offered sound advice and guided me through the process. I feel comfortable going forward in achieving my debt relief goals. The monthly payment was fair and works well w my budget. Looking forward to being debt free in twenty four months and not leaving debt for my children.
Reviewed June 18, 2019
Very nice people. Hoping they get us out of debt. Mike was very informative when he called and explaining everything so I could understand. The lady for the welcome call was nice and informative wanting to make sure I understood everything.
Reviewed June 18, 2019
Thank you for all the help your team has help me with this process. I am very satisfied with the help I got. I will very much recommend this company to family and friends if they ever need help like I did. Again thank you..
Reviewed June 18, 2019
The rep went over everything very thoroughly with me and made sure I understood everything clearly. She was very professional and nice. Her instructions were very clear and concise. She even went over the documents that were sent to me in my email.
Reviewed June 18, 2019
This was the most professional and kind experience. Both representatives we so helpful! It has been very stressful dealing with my finances and both representatives were so helpful and did not make me feel uncomfortable at all. I will recommend this to others.
Reviewed June 18, 2019
It was a very pleasant experience. They made sure everything was clear and understood. They were very polite and understanding. Worked very well to help me. I was very happy by the end of my call with NDR. I would recommend this company to anyone who is in debt.
Reviewed June 18, 2019
There were so good to me. That answers all my question that I had. Told me things that I didn't know. That answers questions that I could have that of. She was so nice over the phone. If I did not understand something, she would explain to me. She was so nice. Thank You for everything you did!!
Reviewed June 18, 2019
Ari was a great Agent in the whole process. He was very thorough and explained everything that was happening and going to happen the the next months to come. I am very satisfied with his patience and knowledge. During the welcome call Janika was very helpful as well.
Reviewed June 18, 2019
They were all amazing. I would recommend anyone to these people. They have gave me relief in knowing that I will be out of debt soon. The people were nice and friendly. I would refer a friend to National Debt.
Reviewed June 18, 2019
When I decided to finally make the call I was relieve. The representative was very helpful explaining the steps that would help me get out of debt. He made sure my monthly payments was affordable for me. He listened to me and didn't hold my debts against me. I'm glad I got over the fear to take control of my debts and not let my debts control me anymore. Finally I'll be able to have cash again.
Reviewed June 18, 2019
My process has just started but I am pleasantly surprised with how easy and efficient this process is. I also like that they genuinely seem to care about helping their clients! I’m looking forward to the next 3 years and becoming debt free.
Reviewed June 18, 2019
Both Nick and Dave were awesome and great help. Would definitely recommend!! Very helpful and did a great job of explaining everything. Nick was always super quick to respond to emails and willing to answer all my questions! Great experience for me. No complaints.
Reviewed June 18, 2019
I have picked this company because I need a little help with some of my financial loans. James ** has been very kind and very educational about how the company works and I couldn't ask for anything more than the help I have received from everyone at National Debt Relief.
Reviewed June 18, 2019
When I spoke with my representatives they both were very understanding of my situation and did not seem judgmental. My initial representative took me through my options and was very transparent with me which I appreciated. I felt as though National Debt Relief is genuinely interested in assisting me in relieving my financial hardship and that they will be with me through the times ahead.
Reviewed June 18, 2019
The people that have helped me out were amazing and very friendly. Would recommend to anyone. If you are needing assistance go through National Debt Relief. They don't try and take your money and can be out of debt faster than keep paying minimal payments.
Reviewed June 18, 2019
Both gentlemen who I spoke with about doing business with this company were extremely helpful and professional. Dealing with hundreds of different clients, friends, salespeople, etc. I meet a lot of people who have different demeanors and personalities. The two men I spoke with both talked with me in high confidence and knowledge about their business. Asking varied questions and viewing different subjects did not at all remove either one of them from their objective.
Reviewed June 18, 2019
Very thorough and answered all my questions. They made it very simple and easy to understand. With their help I will be able to pay down a fraction of what I owe in only 2.6 years. I would definitely recommend to a friend.
Reviewed June 18, 2019
Had a great experience with this company and I'll get rid of my debt. They were very helpful with all my questions. I would recommend them to anyone who has the need to get out of debt. Thanks for all your help.
Reviewed June 18, 2019
So far my experience with this company has been great. Everyone whom I have spoken to have been very professional as well as informative. I believe that I have chosen the correct company to help me with resolving my debt.
Donna, hearing this is encouraging; thank you for taking the time to let us know. We want to keep the momentum up so if there's anything else you need, don't hesitate to let us know.
Reviewed June 18, 2019
Great job, very polite, not pushy, answered every question, laid it all out and explained everything, worked together to get the numbers right and got our plan going. Feels great to finally get started on it. He did a great job and felt like I was talking to a friend instead of a business.
Reviewed June 18, 2019
Everyone was very helpful. We work with Angel, he was very nice and knowledgeable. If we didn't understand something, he took the time to walk us through it. The process was not too time-consuming. Then Angel call me back in about 10 minutes to let me know that we qualified.
Reviewed June 18, 2019
Polite, professional and patient. Every was done quickly. They save me over $100 and gave me great information on what’s the program was about. Representative also made sure to ask me if I have any questions and so forth. Love the whole experience!
Reviewed June 18, 2019
National Debt Relief are very helpful and understanding when resolving my debt issues. The process was easy and timely. National Debt Relief personnel are professional and courteous. I would recommended their services to anyone who is in need of debt relief.
Reviewed June 18, 2019
I was very happy with the way I was treated by Jason **. I was very humble and saddened to have to resort to a restructure of my debt. Mr. ** was very confident and sympathetic to my situation. I very much appreciate his help and look forward to a new beginning. I thank you from the bottom of my heart!
Reviewed June 18, 2019
My experience was great with both the application process and with the welcome call. Every question that I had was answered and any question I feel I may have in the future, I have all confidence that they would be answered quickly and fully. Sorry, I couldn't find my order number.
Reviewed June 18, 2019
I feel relieved to finally have a plan to address my credit card debt. Destiny did a very friendly and thorough job of explaining the program to me. Robbee has great attention to detail while confirming everything on the welcome call. I am so grateful!!!
Jac, thank you for sharing your experience with us. We'll let the agents know you mentioned them by name and recognized their efforts.
Reviewed June 18, 2019
This was one of the hardest decisions I have had to make. I have always made my payments on time, we fell into hard times. I was glad I had the credit cards at that time I believed, once everything was back to normal I could pay them down but there was just too much debt I could not recover on my own so I called National Debt. They reassured me that there is help if you just ask.
Reviewed June 18, 2019
I have been very happy with my whole experience with National Debt Relief thus far. Everyone has been extremely kind, understanding, patient with me as I ask questions, and informative. I am looking forward to working along side this organization as I journey toward financial freedom.
Reviewed June 18, 2019
I’ve lost $846 dollars of my income before I started to consolidate my credit cards. I knew I wouldn’t be able to settle my bills. I had to do something but I didn’t want to file bankruptcy. I wanted to be able to pay my bills and I saw an ad for National Debt Relief. I called them and went with them from there. I gave National Debt Relief all the bills that I owed and they told me if anything else pops up on my credit, then I’d be dropped out of the program. I told them that sounded great. They’ve pulled my credit, and they knew I had given them all of them.
I was gonna try to keep paying on my Coulee Dam account because I had that for very long and it was through the bank that I was banking at at the time, and NDR told me, “It’s your choice but you probably should quit paying on it but the bank will probably give you problems so you’re gonna want to probably change banks.” So I changed banks, but now I found out that that NDR haven’t contacted them and that’s partially because my sister works at that bank in the collections agency area of it.
It’s a once-a-month payment program. There were three different payments and there were three different amounts. But NDR wanted to take extra out besides what I was normally paying so they could go ahead and pay off one of my creditors. This was because of how much they wanted, which was fine, since I could do it at the time. But I thought that it was gonna be a monthly payment. They’re seeing how much I can get paid off all at once, which is a little on the hard side and I don’t have extra to give them at this point in time, so I’m not sure it’s gonna happen.
I’ve only paid two off of my accounts and I’ve only gotten notices from those two that have been contacted. But I’m at least not getting any phone calls. I’m only getting letters at this point. But I wish that National Debt Relief would get a hold of a few more creditors that are trying to contact me so I can quit getting letters. The reps have all been really good to talk to, but it’s just the matter of how long does it take to contact and let the creditors know that I am working with somebody and trying to get my debt paid off.
Thank you for the feedback. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed June 18, 2019
I wasn’t able to keep up with the monthly payments for a lot of my credit card bills which led to collections. I was trying to get my credit score back and found National Debt Relief online. They were on the Better Business Bureau website and had a lot of good reviews. I had someone from NDR call me and go over all the documents. They sent me a power of attorney form to sign. They explained to me how the program worked, that I will be given settlements, that I would have to sign off on them before they were approved, and how the monthly payments would go. It was like sending the payment towards a savings account for them to set up the payment arrangement with the collector. I liked how they explained how the process was. So far, I'm not even halfway through the program.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed June 17, 2019
Very nice, courteous ladies. Had a lot of respect and knowledge. Made sure you understand, explains everything to me. Didn’t get hateful. Was very nice about it. This is too much to write but they both did a excellent job.
Reviewed June 17, 2019
Rose and Marc were very awesome to work with and they made sure I knew exactly what to do. They made sure I did not end the call until all my questions were answered. As well as said I can call and ask questions if I need to. They always answered my questions and broke everything down for me. They are getting me closer to being debt free.
Reviewed June 17, 2019
This is my first time every having to do a debt consolidation and every person whom I have spoke to starting with my Debt Specialist Mr. ** to Marie at customer service has been wonderful. They are very helpful and listened to my needs to getting out of debt. If I have any friends whom are looking to get out of debt I will tell them about National Debt Relief.
Reviewed June 17, 2019
Very quick and easy. Very helpful people. They made it very easy to understand and answered any questions we had. Love it that all fees are taken care of in monthly payment. Including fees and Legal. It was a relief to work with such good people.
Reviewed June 17, 2019
The representatives I spoke to were both very friendly and understanding about all my questions and concerns about the program. They explained everything and gave me a lot of contact info to them if anything ever seemed that it didn't seem right or off in any way. They also try to make it work around you so they need you to be totally honest with them so you can make the payment if financially you can't afford it. They try to make it work with you and find a way to get you to be able to make the payments comfortably.
Reviewed June 17, 2019
Great customer service so far. Seems to be on the right track to getting me out of debt. I have almost come to wits end trying to get out of debt, I hope they can truly help me and I positive they can.
Reviewed June 17, 2019
NDR was great to work with! The process was smooth, easy and quick! It made my step to financial freedom even easier to take! Wish I would have heard of their services earlier. I feel the services offered could very well be life-changing.
Reviewed June 17, 2019
I really had a great experience. The financial situation that I’m in is hard and embarrassing and to know that it will be over in 42 months or less is such a relief. National Debt Relief and Eli really helped walk me through the program.
Reviewed June 17, 2019
Even though it took a while on the phone, People were nice and explained it well. Information is overwhelming and a little too much to listen to but hopefully will be worthwhile. The negative is your credit score takes a hard hit and decreases before you see improvement. I wish the credit card companies were willing to work with you instead of having to result to this. This company so far has been willing to help me, we'll see how it goes.
Reviewed June 17, 2019
Everyone that I had to talk to at the start of this process was absolutely amazing on handling everything with me. I was really scared at first but each individual that I had the pleasure to talk to really put me at ease and has made me look forward to resolving my debt.
Reviewed June 17, 2019
I was starting feel like I couldn’t get my head above water and decided to make a call. I’m so glad I did. Joseph was extremely helpful and friendly and kept what could be an emotional and tough phone call light and easy. Everything was dealt with professionally and easy to understand. I got put on a plan I didn’t think was possible because of my credit score and my situations. I’m so relieved to finally have a plan to fix my debt! Thank you!!!
Reviewed June 17, 2019
The staff was very caring and supportive. They could not have been nicer. Very informative with the information, also very helping directing and navigating the paperwork. I now feel confident that the weight has been lifted, will be debt free soon. I would recommend this company to all who feel pressure and swallowed up with debt. Life gets in the way it happens. Happy I called. Thank you, Denise **
Reviewed June 17, 2019
I was happy with both Gilbert ** and the welcome center with their professionalism. Gilbert was very patient with me and he help relieve my stress on this matter. I would recommend this program to anyone who needs the help with debt.
Reviewed June 17, 2019
I would like to give a Outstanding Customer Service, AAA++++ & 5 stars to NDR rep Caly ** and all the NDR reps that have Helped me. I have been treated like a Friend and not a number.
Jim
Reviewed June 17, 2019
I was very hesitant initially about speaking with someone by phone, but my confidence level increased tremendously after speaking with your agents Taj ** and Evelyn **. Both agents walked me through the application process with great ease. They were very cordial, courteous and polite. They were very knowledgeable about your company procedures and policies. I was given the opportunity numerous times to ask questions and further explanations were offered if I needed them. Their Customer Service skills were "outstanding." They both offered their extended services if I had any questions regarding my credit settlement.
It is a great relief to know that I'm on the "road to success" with improving my credit issues and that I can at least count on two of your employees to guide me through this process if I encounter any problems. Your company should be proud to know you have two employees that can communicate effectively and "get the job done." I thank GOD that I was fortunate enough to have them as my representatives!
Reviewed June 17, 2019
Very satisfied with the process and welcome call with National Debt Relief. They made me feel comfortable and were very understanding. They were very clear in explaining the program which I really appreciated. Would recommend this program to friends and family. Thank you!
Reviewed June 17, 2019
All who helped me today provided excellent service and were very helpful. This is a difficult matter for my family and myself and all were very supportive and provided great information and explanation. I look forward to continuing my relationship with your company. Thank you for all of your help today.
Reviewed June 17, 2019
Robert ** helped me through this process. He was very accurate and helpful. I do appreciate all of his help to get me into the program. Also the welcome lady I did not get her name but very helpful also in welcoming me into the program.
Reviewed June 17, 2019
They were descriptive in answering my concerns while remaining friendly. I really enjoyed my experience. They were very patient and helpful. I will definitely recommend to friends and family who may need assistance such as myself. These are difficult times and I'm glad I chose National Debt Relief to help me through.
Reviewed June 17, 2019
Drew ** was any representative from the beginning. He helped me understand the whole process and explained everything to me in detail. He was very helpful and had excellent customer service. The welcome call was very helpful as well and they explained everything fully so I understood the whole process from start to finish. Very professional and helpful.
Reviewed June 17, 2019
Hakeem and the person who gave me the welcome call were friendly and they understood my situation, answered any questions I had, and just overall made me feel comfortable about a bad situation. I'm truly honored to be a customer of a great organization!
Reviewed June 17, 2019
Informational, easy to understand and very friendly. I know exactly number of payments due date and total. Well that is about all I can think of. So everyone have a good day. Thanks! Well this wants me to keep going but I am through.
Reviewed June 17, 2019
Explained everything clearly and carefully as to make sure I was understanding everything they were telling me. Helped me get easy low monthly payments. Double checked everything to make sure nothing was missed. Would recommend to friends and family and with their help, a lot of stress has been lifted off me.
Reviewed June 17, 2019
Very responsive and able to answer all my questions regarding the process. Assured me of the security of my information. The customer service walked me through the entire process and were receptive to all of my concerns no matter how small.
Reviewed June 17, 2019
I can't begin to tell you how professional and amazing my experience has been signing with National Debt Relief. My hours are odd, and I was able to speak to a specialist at midnight and get signed up for the program. Every detail of how the program works and I know I have made an excellent decision to get debt free with National Debt Relief.
Reviewed June 17, 2019
Someone recommended National Debt to me. The enrollment was fine. They told me how much they would be taking out and that they would be doing it every month. They worked on a payment plan. I've been with them close to a year now and I'm paying every month. But I don't know what has been taken care of. I don't know what they're paying on or how much. But I’m assuming they're paying on all the accounts. I wish they could kinda keep me updated even through a simple email to let me know what’s going on, where the debt is, how much my credit card debt is down, and that sort of thing. But so far, the program has impacted my life.
Reviewed June 16, 2019
Atif was wonderful! He put me at easy and explained the process thoroughly, which really helped me during this difficult time. It is good to know that people actually care and there is a light at the end of the tunnel. I would highly recommend this to anyone who is going through financial difficulty and cant find the money to put food on the table. There is help out there!
Reviewed June 16, 2019
Just beginning my debt reduction process. NDR support personnel were very courteous and professional in assisting in this process. I am looking forward to being debt free in ~ 3 years. Hoping that my creditors will work with my financial hardship.
Reviewed June 16, 2019
Everyone that I spoke with was very helpful and could answer all the questions I had. They were friendly and very professional and didn’t judge me because of my debt. This is a great place to get help. I would recommend others to this business if they need help like I did.
Reviewed June 16, 2019
National Debt Relief is a good organization and I’ve recommended them to others. The interest rates had gone up and I couldn't make my payments but National Debt Relief negotiated my account and gave me a once-a-month payment. Everything is good so far. I went with them after checking companies over the internet. They seemed to be the more honest one and the enrollment process was fairly easy. The lady who was helping me led me through what I needed to do.
They were straightforward too. I didn't have to go through a bunch of lies and jokes to get through there. They came out and told me what we could do and how they could help me then we set it up. They worked with me a little bit on some of the negotiated items then on the payment plan, they gave me a number that I could afford and was reasonable. I still have about nine months left in the program but working with them gave me an outlook of the future. I can buy groceries now too.
Reviewed June 15, 2019
As others have stated, NDR makes this an easy experience. This is embarrassing and nothing anyone wants to go through, however you make it bearable. Lots of educating material. Everyone I spoke to or emailed was helpful and patient with me. Thank you.
Reviewed June 15, 2019
Your representative was very helpful and informative. She was able to answer all of my questions without hesitation. She was very nice and professional in all of our communication. Thank you for all of the help with resolving my debts.
Reviewed June 15, 2019
Enrolling in the program was quick and easy and the customer services agent was patient and helpful! She helped me set my online portal and waited on the phone with me until I got it completely set up! I’m completely satisfied with the services!
Reviewed June 15, 2019
So when I signed up for National Debt Relief I was told that they would only take a fee once they had settled a debt for you. Yet when I look at my account every month they take over 35$ in fees. I have only been with them 3 months and they have steadily taken money out of my account. When I have emails and recorded calls saying they don't take anything out until debt is settled period... They also claim customer service is their first priority but whenever you call them you get an automated machine saying they are closed. They conveniently built their cs hours around the time they know everyone is working so you can't call in and complain about them stealing money. If my money is not fully refunded when I cancel on Monday I will be going to the BBB and filing a complaint as well as talking with attorneys about fraud and false advertising.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly.
Reviewed June 15, 2019
Very willing to hear you out, and willing to help. Walked you through the process step by step and answered any questions that you have, I was very pleased with the professionalism of this company. Geri ** did a exceptional job of getting my application approved.
Reviewed June 15, 2019
I was very hesitant to look at debt relief, however, I spoke with Waseem and he was very informative and thoughtful. He made me feel great about this decision. The entire process has been very comfortable and I feel confident about my decision. I can't say enough good things about Waseem.
Reviewed June 15, 2019
This lady was so nice an helpful. An had a good since of humor. She explain everything that Derick told me. You need more people like her. I pretty sure I made the right decision to do business with your company. Everyone I've dealt with was very friendly.
Reviewed June 15, 2019
Nathan was efficient, informative and helpful. He made this a truly relieving experience. It was painless every step of the way! I am so happy to have been approved and enrolled in National Debt Relief. I am looking forward to the ability to visually see the debt change on my end, as well!
Reviewed June 15, 2019
I have credit card debt and I saw a lot of commercials with National Debt Relief. So, I went with them. I spoke with someone from them a couple of times to get some information about their program and got some information in the mail so I could read about it as well. They also explained to me the process of what was allowed to be included in the program and what wasn’t, including how the program was structured, how I would pay to an account, and the amount I would have pay into it. They also explained that they would be negotiating for me to get discounts on what I have to pay.
NDR had me go over my nonexistent budget to see where my money was going and determine, based on how much debt that I had, what they would be able to pay off. They made a calculated guesstimation on what they would be able to pay off for me and that’s how they determined the amount that I would have to pay bi-weekly. They gave me an option, bi-weekly or monthly, and I chose bi-weekly. But I don’t like the part where if they negotiate a certain amount for me, they take out their fee first because I was thinking they would pay off the debt then they would take out the fees at the end.
Right now, I’m still 50-50 into the program. I signed up with seven accounts and they negotiated three. And I’ve been in the program for eight months and it took five months of them saying that I just had to endure the calls from my creditors. I was letting the money build up in my account so they have an amount to go to my creditors and negotiate. They were able to get my amounts down and I have three accounts that I’m paying off right now. I should have four more to go that they haven’t even touched yet.
Their negotiators seem knowledgeable and they convinced me. But there could have been a little bit more detailed explanation because I had to call back a couple of times to ask why wasn’t anything happening. I didn't think things were moving fast enough and I was freaking out. They should have explained it better that the process could take more time.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed June 14, 2019
Both Rubin and Amber were wonderful. Went over everything and answered questions. They made sure I understood everything. All the legal and tax issues were discussed, as far as I can imagine. I think everything was thoroughly covered. They clarified all places issues that I found confusing.
Reviewed June 14, 2019
The process was quick and simple. Made it easy for me every step of the way. Made sure I understand the process for every step. They explain everything in detail. Great people to work with and it’s just the beginning.
Reviewed June 14, 2019
I had a really great experience with both Alma ** and the woman that I spoke with during my welcome phone call (I forgot her name). They were truly amazing. Extremely thorough and I didn’t feel rushed. When I interrupted them to ask questions they were incredibly gracious about it and always answered them well. I left both phone calls feeling well informed on the decisions I am making. I also really loved not feeling like I was being judged for getting myself into this situation in the first place. You all are amazing, thank you.
Reviewed June 14, 2019
Ava was very professional. She went through every question I had and eased my concerns. She called right on time when she said she would, her patience, empathy and concerns made me comfortable to go on with this. The welcome call representative was extremely professional as well as knowledgeable.
Reviewed June 14, 2019
Everyone was incredibly nice and professional. I wasn't sure about starting this process until I spoke with Barbie and the person who handled the Welcome Call. Thanks so much for helping me get started on a path for success. ~Jeff
Reviewed June 14, 2019
I was looking to consolidate my payments so I called, got some information and was help really good By David **. And the process was easy. Didn’t have to go to an office, everything online or phone, awesome.
Reviewed June 14, 2019
I'm happy to be informed about the great details that were presented to me in a professional and friendly matter. I'm already recommending it to my family and friends. This is something that anyone should consider to becoming debt free.
Reviewed June 14, 2019
My experience has already been amazing. Both of the customer service representatives were efficient, knowledgeable, and kind. Thank you so much. Eli, was patient and understanding. All of my questions were answered immediately. I am already at ease with my situation.
Reviewed June 14, 2019
All of you are doing a wonderful job, thank you so much. I have been struggling with this debt for a while and I am glad that it will finally be coming to an end. This is such a good option for people who’d are stuck in debt.
Reviewed June 14, 2019
Thank you for all the answers and patience with everything. I feel that with this program, I won't be confused or tricked into hidden fees, etc. I can't wait for the future with better credit because of you guys, thank you!
Reviewed June 14, 2019
Seems like a good process. Reps were nice and willing to listen and explain. I am excited to be free of this debt and hopefully, it goes as planned. I can't think of anything else to say. I am glad I checked into this.
Reviewed June 14, 2019
The initial part of this process was mostly painless, time will tell about the long term effectiveness. Hopefully, I will have a positive review a couple years from now. Representatives were helpful and clear about what the program is and what it is not.
Reviewed June 14, 2019
Thank you for making my life easier by getting out of debt. Everyone was so helpful and full of details. Very patient with me during this time. I am so happy I took the time to look into your company.
Reviewed June 14, 2019
I've done similar debt relief matters on my own in the past, including raising my credit score approx. 120 points. Though my efforts worked, this took a really long time to do, plus I was making more money than with my job. With NDR, I'm excited to begin tackling my debt a second time, but at a faster rate. I feel very comfortable investing my energy into this company, and the reps were a huge part in me feeling this way. Signing up did not feel sales-y, pushy, or manipulative at all, and it was a fast process. They are genuinely helpful and honest, which is something I need during these tough times. Thank you all for being so professional!
Reviewed June 14, 2019
Everyone at National Debt Relief has been very helpful. They were upfront and honest about what to expect and have followed through on those commitments. They keep me informed and update me when they have made an agreement with one of my creditors and when the terms of that agreement have been fulfilled.
Reviewed June 14, 2019
I so appreciate how non-judgemental, patient, and supportive everyone I spoke with was during the process. I truly do feel great relief knowing that there is a way out of debt. The process was made very clear, and any question I had was answered. I feel very comfortable going forward with this plan to get back on financial track.
Reviewed June 14, 2019
Everyone we have worked with is professional, kind, and helpful. They have a tremendous about of patience and build rapport with their clients. I really appreciate the personal experience as a human and not a number. This turned a bad situation into a positive experience.
Reviewed June 14, 2019
Patrick and Evelyn have been very hopeful in helping me consolidate my debt and made me feel relieved. They were very professional and nice to deal with. Patrick I spoke with first and spent quite a long time explaining to me the process and what I should expect.
Reviewed June 14, 2019
Clinton was extremely helpful and remained positive throughout this ordeal. It is not fun admitting that you need help but he was amazing to work with! Our welcome call was successful as well and the lady I apologize for not catching her name was helpful too.
Reviewed June 14, 2019
So far so good. Gabriel ** and Tierra ** were extremely helpful and able to answer my questions. I am hopeful that this process is successful. I am still in the learning phase so will be reaching out to customer service regularly. If the process continues as smoothly, I will be so happy.
Reviewed June 14, 2019
This company is very helpful and patient and I am looking forward to working with them and completing my program, I highly recommend using this company if you are struggling to pay debts and need a way out, they have many different options to help your situation and they put you before they put themselves.
Reviewed June 14, 2019
So far, so good. The Customer Services representatives have been very understanding and helpful. The process appears to be simple and I am looking for forward to a smooth process in becoming debt free. I also like having the option of legal counsel in case it should be needed.
Reviewed June 14, 2019
Both reps were professional and considerate. They answered my questions patiently and clearly. I felt they were dealing with me personally. The young lady might have spoken a bit too fast but I am a senior citizen, and slightly hard of hearing.
Reviewed June 14, 2019
When I called everyone was very helpful. Very friendly. Got me signed up without any problems. Sent me all the paperwork. Was quick and easy. They explained everything. Helped me to fill out the forms and I look forward to doing being debt free.
Reviewed June 14, 2019
Representatives were exceptionally nice [Carlos] and helpful in explaining the Program. Follow up was concise and plain in translation. I had a very satisfactory visit with each Representative! I look forward in getting my debts resolved without Fuss in the future. Thank you!
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