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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 115 Reviews 22435 - 22635
    Verified purchase
    StaffTransparency

    Reviewed July 5, 2019

    Both Gary and the welcome team member were very helpful. They helped to explain my options in this difficult time. They made this progress easy although it was a tough decision I had to make for mine and my family's financial future.

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    Staff

    Reviewed July 5, 2019

    The service representative was extremely nice and very professional. She covered all information thoroughly and in great detail. Overall, I was extremely satisfied with my experience and would definitely recommend National Debt Relief to others in a similar situation as myself.

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    StaffProcessTransparency

    Reviewed July 5, 2019

    I honestly thought the process was gonna be tedious and degrading. I can't believe how wrong I was. The representatives that I spoke with, Jonathan and Javier, were absolutely amazing! They answered all my questions, walked me through the program and most of all they treated me with compassion and fairness. It's not easy to ask for help and sometimes you have to bite the bullet but I guarantee that this will be the best move you make in a long time.

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    Staff

    Reviewed July 5, 2019

    Great experience with all involved and very efficient and easy to understand and complete to begin my debt free journey! Both representatives that I spoke with were extremely knowledgeable and helpful! I would definitely recommend this process to anyone struggling to pay off debts.

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    Staff

    Reviewed July 5, 2019

    It was so good that I tried to contact this site. Now I won't be having too much worry of my debts.. The one who helped me is so nice and give me the complete details about it and I'm thank you for that.

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    Customer ServiceStaffProcess

    Reviewed July 5, 2019

    The service from NDR was professional and the people I spoke to seem really concerned in that we understood the commitment we were getting into. Although I did not enjoy calling them, I enjoyed the experience. I think it is a good program with anybody in a tough financial situation.

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    StaffTransparency

    Reviewed July 5, 2019

    Chris our consultant was amazing, he made us feel very comfortable with our decision to use their company. He took a ton of time to explain in detail what and how it would happen. He answered any question that we had without any hesitation.

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    StaffTransparency

    Reviewed July 5, 2019

    He was the most friendliness person. He explained everything in great detailed. It was quick and easy. Made me feel such a stress relief that my debt was going to be settled. And he made using my online client portal account so simple to use, I can't wait to start making payments, I can get my life back. Thank you National Debt Relief.

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    Verified purchase
    Process

    Reviewed July 5, 2019

    They were very precise in explaining the program and explaining all aspects of it and ensuring I understood them. They will handle all aspects of resolving the debts. The process of doing all the paperwork was quick and signatures done online.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 5, 2019

    I was well taken care of in understanding the process and obligations on my behalf, and stay on until I graduate from the program. The customer service agent Safia was very helpful in explaining in a manner I could understand. Plus later the compliance call agent also was very descriptive in making me understand my commitment to this program.

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    Verified purchase
    Process

    Reviewed July 5, 2019

    So far working with National Debt Relief has been easy and they have done a good job explaining the process to me to ensure I am able to reach my end goal successfully. I truly feel like a weight has been lifted knowing I am in good hands and can get out of debt and rebuild my credit score. Thank you very much!

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    Verified purchase

    Reviewed July 5, 2019

    This is a stress free choice and the best thing I could do and I'm glad I have you guys helping me out with this situation. Everything is going great so far. Thank you for everything you guys are doing.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 5, 2019

    Great experience. Very helpful people. Everyone that I spoke to on the phone explained all information very well. The service was fast and everyone was knowledgeable and helpful. Made our decision very easy. I feel better now with this debt plan.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 5, 2019

    My representative, Greg **, was courteous, understanding, and extremely helpful. Explanation of all aspects of the program were laid out and explained clearly, while keeping the details simple and straightforward. My Welcome Call was handled by a different representative, who handled my questions with the same professional and courteous manner. So far, my experiences with NDF indicate an easy to work with, professional company, utilizing only the highest quality Customer Service Representatives and adhering to a superior level of conduct and attention to detail.

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    Customer ServiceStaff

    Reviewed July 5, 2019

    I was very pleased with the customer service I received from Edgar and Sharon. They were very professional. At the same time they were not robotic, like they were reading from a script. They did not make me feel like I was a bad person for having to do this. I would most definitely recommend NDR.

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    Verified purchase
    Staff

    Reviewed July 5, 2019

    Very thorough and comprehensive approach to resolving my revolving debt. Our family is very appreciative to have a way to minimize the credit card charges and exorbitant fees that take away thousands of dollars over the duration of time. I was completely satisfied with Mr. ** and the team's efforts to get the best solution to our problem.

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    StaffProcess

    Reviewed July 5, 2019

    I just applied today. Great service and understandable questions. They will work with you no matter what the emergency is. This program will definitely help you resolve your debt in quicker than you think. I definitely recommend to anyone who is in debt.

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    Verified purchase
    StaffProcess

    Reviewed July 5, 2019

    The agent that assisted me was very helpful and informative. I feel confident and comfortable with my ability to complete the program. I was given guidance and information that will assist me with getting started and in the months to come.

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    Verified purchase
    StaffProcess

    Reviewed July 5, 2019

    I'm sure that in the course of your work, helping people in resolving extreme debt they find themselves in, you find your clients may be nervous and unsure about the process as a whole. Although I do look forward to being out of debt in 5 years as your program promises, I'm extremely nervous as I have for the most part considered myself to be responsible about how I utilize my credit. As you know life plans can sometimes throw you curve balls which can throw you and your finances sideways very quickly. Even though I am just starting with the program, the people whom have assisted me in getting started has been very helpful!!! If at any points in this journey I can deposit extra funds into the savings account designed to resolved any agreed upon settlements quickly, I will definitely do that to show my good faith towards this program.

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    Verified purchase
    StaffTransparency

    Reviewed July 5, 2019

    Everything was explained average and to my understanding and all my questions were answered to great satisfaction. I thank you and your team for helping me become debt free. This will help my family out a great deal. I’m saving so much money now. I’m glad to be working with you all.

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    Verified purchase
    Staff

    Reviewed July 5, 2019

    Agents were all very kind and patient with me and provided the needed information.They were very organized with the work that needed to be done and made sure my name and all other information was accurately gathered. They all acted like the professionals one would expect them to be.

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    Verified purchase
    StaffTransparency

    Reviewed July 5, 2019

    Everyone was extremely nice and patient with me. Very informative. I feel like a load has been taken off my shoulders. Thanks to all who helped me. Especially Paul ** who explained all things and took time to tell me what I had to do.

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    StaffProcess

    Reviewed July 5, 2019

    Both persons that assisted me through this process were friendly professional, knowledgable and most importantly.. very thorough. [Oscar & Edmund] I very much appreciate their support. This was a process that I thought would take days to get through and it was able to be setup and completed within hours which is beyond my expectation.

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    Customer ServiceStaffProcess

    Reviewed July 4, 2019

    I saw a commercial about what NDR does to help with your credit card debts, so I call them immediately, the agent I got on the phone seemed to have my best interest, and explained my options to a level I can easily understood. I'm convinced this program will get me out of debt, thank you for your help.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 4, 2019

    Everyone was so informative and helpful. Explained the process of their debt relief program with easy to understand verbiage. The customer service representatives were easy to talk to and empathetic to my situation. Which helped make entering this program the right choice for me.

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    Customer ServiceStaffProcess

    Reviewed July 4, 2019

    Everyone was very helpful and courteous. The process was quick and easy and I feel that everything will be taken care of in a timely manner. I could not have asked for better customer service anywhere. I would recommend anyone who needs help with having too much debt to give them a call.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 4, 2019

    My welcome specialist was very nice and thorough. Ensured that I understood the terms of the program and when my first payment is due. Also, provided me with the customer service number to call if I have any questions or concerns.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 4, 2019

    The people that I worked with were very detailed in the program that I was enrolling in. The company was very prompt in getting back with me to communicate that I qualified for the program. Nate was very clear in explaining how the programed works. The welcome call, was the same experienced in giving details of the program and the next steps I needed to take.

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    Verified purchase
    StaffTransparency

    Reviewed July 4, 2019

    She was very through explained everything in detail. We talked about taxes and my accounts. She wanted to be sure I understood everything. I spoke to two different women and they were very polite in speaking to me. I would recommend this company to everyone. Thank you Lena

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 4, 2019

    Edgar was very informative. He helped me understand the process and reassured me that this will be a positive situation in time. It is the first step in gaining control of my future. My welcome call was just as reassuring and comforting. I feel very confident in my choice to trust National Debt Relief to walk me thru this process. I can’t thank you enough.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 4, 2019

    "National Debt Relief is saving our lives." We are so glad that choose National Debt Relief because everybody that we talked with was very helpful, explained every single thing, answer all of the questions, and they are very friendly. We would recommend to friends.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 4, 2019

    I was nervous about entering the debt relief program but everyone was so nice and helpful. I felt confident that I was making the right decision. Both Mr. ** and the representative that helped with the welcome call went over and beyond providing the best customer service ever. They took the time to explain everything and detail and listen to my concerns and questions. They provided excellent service!

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    StaffTransparency

    Reviewed July 4, 2019

    We called on Monday night at 9 pm. Almas explained the plan to us explicitly down to every detail. He was professional and compassionate regarding the situation we are in. I have been very ill and in the hospital 3 times in the last 6 months and were in a position that we would start being past due on our bills. We applied and was approved that night. The plan is going to save us almost $600 a month compared to $1600 a month towards our credit card payments. This is going to help us so much! And we will be debt free in 4 years!

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    Verified purchase
    Staff

    Reviewed July 4, 2019

    I was very pleased with my service at the National Debt Relief Center. I spoke with Garry and Gloria and not were very helpful and supportive. I felt Gloria could have taken a little more time going through the material even if it was a repeat. She spoke so fast I almost had anxiety just from trying to keep up and I pretty much knew the material as it was a repeat of my initial contact.

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    Staff

    Reviewed July 4, 2019

    Danny and Vanessa were great! Very helpful and answered all my questions. Danny was very diligent and very knowledgeable with each questions I asked him. Vanessa was also very great and friendly she answered all my questions. Thank you for all your help.

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    Verified purchase
    StaffProcess

    Reviewed July 4, 2019

    Great experience was very helpful and helped me through the process with easy questions. People was great to talk with and help me through everything and made me feel good about everything. Being debt free is what I want to do.

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    Verified purchase

    Reviewed July 4, 2019

    My experience was something that was helpful to my knowledge. I do recommend and already recommended to someone that is need of help. I was getting there a opinion about the program. At the same time I’m explaining to them, they asked me to to give them their number. I chose this option before I chose bankruptcy. I made a good choice.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 4, 2019

    Details were well explained. All questions answered about how the program works and what to expect. Phone reps were both professional and courteous. Reviewing my details off soft hit credit report result in a quick determination in regards to qualifying for program. Disclosures were detailed and clarified to assist my decision making whether or not to go ahead with the program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 4, 2019

    I was in a lot of debt, and I wasn’t able to get out of it by myself. I looked National Debt Relief up online and saw good reviews. I'm in their debt consolidation program and they talk to the creditors. Everyone’s been great, really helpful and really sweet. They really worked with me and my budget. And if there’s any time when anything comes up, they're very helpful with trying to help me figure it out. It’s been a really good customer experience.

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    Verified purchase
    Staff

    Reviewed July 3, 2019

    Everyone was very helpful... I was helped by two woman and they made me feel at ease about getting my debt on the road to being resolved. They answered every question and they were very patient with me as well.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 3, 2019

    I initially spoke with Patrick ** and then followed up with Jasmine and I must say that they both explained everything to me very clearly and professionally. They took all the time needed to answer all of my questions and gave me all the necessary information that I needed to move forward and I will absolutely recommend them to anyone that needs help straightening out thier finances or consultation..

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    Customer ServiceStaffProcess

    Reviewed July 3, 2019

    Ms. Sheryl is who we started off talking with. She called and keep in touch just like she said she would. She answered all the questions and concerns we may had. Going through we was well informed on how helpful this program would be to us.

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    Verified purchase
    Customer Service

    Reviewed July 3, 2019

    While speech was quick, all information was thoroughly detailed and all inquiries resolved via phone and multiple email communications. The Pros of joining and cons of me trying to become debt free on my own were clearly presented. I felt confident with the choice I made.

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    Verified purchase
    Staff

    Reviewed July 3, 2019

    Jeff ** was very patient and helpful. I am a bit of a Luddite so I needed more help than the average applicant and Jeff did very well with me. The results of course remain to be seen, but so far, so good.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 3, 2019

    I got excellent and professional service from Michael ** and the phone welcome person (sorry don't have his name). They made sure I understood clearly how the debt relief program works and sounded sincere in helping me in my situation. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed July 3, 2019

    Had a great experience signing up for the program. Theresa was very thorough and helpful and put my mind at ease. I look forward to being a part of the program and being successful in improving my credit so I can support my family.

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    Verified purchase
    Staff

    Reviewed July 3, 2019

    Nathan ** and Natalie were and are superior in their support, training skills! Their willingness to assist shines through and they have a true talent for calming and guiding a person along every step of the way during on-boarding into National Debt Relief. I am grateful for all they did and are doing for me. Thank you so very much for helping me sort out this burden and to move forward with my life again! Blessings to you both!

    Sincerely,

    Linda

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    StaffProcess

    Reviewed July 3, 2019

    This very difficult decision was considerably and professionally handled by both people I spoke with. Each was patient with me, made sure I understood, took time for questions and encouraged me through the entire process. They were on top of everything, and I felt SO much better when the process was over than when I began it. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed July 3, 2019

    Overwhelmed by debt, I called this company and was immediately helped. Everyone is kind, patient, and professional. The process was simple and clearly understood. Glad I chose them because now I feel at peace again and no longer in a state of worry about bills or how to take charge of my credit.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 3, 2019

    Wesley and the very nice lady who did our welcome call were both very friendly, knowledgeable and very easy to work with! They both made the experience pleasant and less painful. Thank you so much for helping us! Wesley understood my situation and was willing to go the extra mile to help us!!

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    StaffProcess

    Reviewed July 3, 2019

    Great seamless process, they made this decision much easier to make. Both gentlemen I spoke with were very kind and helpful. Andrew was amazing getting this all set up for me and made me feel very comfortable with going with National Debt Relief.

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    Verified purchase
    Process

    Reviewed July 3, 2019

    Everything was simple and easy. It may take a little time to sign up, but it’s worth it. James was excellent and I would recommend anyone who is having problem with debt, to the program. It gives you a chance to get back on your feet, financially.

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    Verified purchase
    Staff

    Reviewed July 3, 2019

    The staff was very helpful in getting me started on a debt free life. They provided me a sound plan of attack to conquer my debt in a timely manner. I look forward in working with them to resolve my issues.

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    Staff

    Reviewed July 3, 2019

    So far it's been a good experience. The people I spoke to were very helpful. I will feel better when my debt decreases. Mark ** was very good and patient with me. The young lady I spoke to today, I forgot her name was also very helpful.

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    Customer ServiceProcess

    Reviewed July 3, 2019

    National Debt Relief is making the process of resolving my debt very easy. At a difficult time like this, it is a sigh of relief to work with a company that offers such great customer service and is so interested in helping me resolve my debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 3, 2019

    Lia provided excellent customer service by being patient with me, listening and addressing all questions and concerns I had, and ultimately providing me with a light at the end of my debt tunnel. She was careful and thorough in her explanations of the program and how it could save me both time and money in the long run. She communicated the level of commitment that is necessary and saved me from possibly filing bankruptcy.

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    StaffProcess

    Reviewed July 3, 2019

    Very helpful people that I’ve talked too. So far I’ve had a very pleasant experience. And hopefully I can get this paid off earlier than expected. Thanks for all your help and easy process. It took a little longer for me to get all my bills together. But I finally got it done.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 3, 2019

    I was entered into the program on July 1st and the representative who was assigned to me for enrollment did not call me. I called and got George and he was abled to enroll me in the NDR program. Both George and Kim, who called the day after, were excellent and informative. They knew what they were talking about and answered my questions to the best of my knowledge.

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    Customer ServiceStaff

    Reviewed July 3, 2019

    I'm well pleased with the response and accuracy I've received from National Debt Relief. Everyone I spoke to was very informative, polite, courteous and helpful. They made me feel there is still hope in getting my life and finances back in order.

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    Customer ServiceStaffProcess

    Reviewed July 3, 2019

    The people I spoke with from this company were very courteous. They went through the entire process thoroughly. They were able to answer my questions with complete accuracy. They were patient with me with any concerns that I may have had.

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    National Debt Relief
    Response from National Debt Relief
    Hello Lori,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Transparency

    Reviewed July 3, 2019

    Everyone explained things well. I truly am looking forward becoming debt free. Matthew did a great job and was easy to reach. I am new to this and it is very scary... I hope it all works out and saves me money as well.

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    Staff

    Reviewed July 3, 2019

    Everyone has been really nice so far. I just enrolled, so I am hoping my experience stays positive. I am hoping this will be everything that I've needed to get debt free and have some support in the meantime. After years of doing it alone, it feels good to have some help.

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    Verified purchase
    StaffTransparency

    Reviewed July 3, 2019

    I was very impressed with the team I spoke with. I was nervous to reach out to National Debt Relief, and the team let me know I wasn't alone, and explained everything in a way I could understand. Everyone I spoke with was knowledgable and friendly. I feel safe trusting my finances with this organization.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 3, 2019

    Patient and kind. Very courteous, friendly, and professional manner. Nonjudgmental approach. Answered questions asked effectively and accurately. Explained process precisely. Very thorough in setting up online account. Hope to be debt free soon. Unforeseen events happen to us all sooner or later. Thank you.

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    Verified purchase
    StaffProcess

    Reviewed July 3, 2019

    Simon and Kaitlyn were wonderful, very courteous, kind and respectful. They both made me feel very positive about enrolling in this program. They both were fantastic. I rate them both an A+. I understand now why National Debt Relief was rated #1.

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    Staff

    Reviewed July 3, 2019

    Colleen was very helpful and knowledgeable of what was going on. She never judge me and my situation. I would recommend your company to anyone in need of help with their finances. I hope that it will be like this over the whole process.

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    StaffProcess

    Reviewed July 3, 2019

    I used National Debt Relief for debt consolidation and I would recommend them to somebody. They were doing their job and were on top of their game. They called to check to see if there was anything else they would be able to do. I'm not done with the program yet but my credit is getting a little bit better so that’s a plus.

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    Customer ServiceStaff

    Reviewed July 3, 2019

    Best customer Service I’ve ever received. They made sure that I didn’t had any more questions and they also answered all of my questions with patience, politeness and professionally. I loved the plan offered to me. I highly recommend NDR to anyone who is going through cc debt problem.

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    Customer ServiceStaffProcess

    Reviewed July 3, 2019

    Everyone was very friendly and helpful. I just signed up for the program, so it's hard to rate if I'm satisfied yet or not. My only complaint was the exorbitant amount of emails (Reminders daily) made the process seem pushy. Also, a little perturbed by the repetitiveness of information, I don't feel the welcome call is necessary. Everyone was delightful and doing their job, but it was a waste of time, as I had already read the contract.

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    National Debt Relief
    Response from National Debt Relief
    Hi Melinda,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffProcess

    Reviewed July 3, 2019

    I signed up today with NDR. The whole process was in a timely matter. The Representative that assist me was very nice and went over everything with me making sure I understood how the program works and answered all questions I had from top to finish. I was very satisfied with the whole process and yes I would gladly recommend NDR to a friend. Thank you.

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    Customer ServiceStaff

    Reviewed July 3, 2019

    It was very easy and straightforward to get started. They were helpful with answering all my questions concerning the debt relief situation. The staff seemed to really care about your situation. A credit report was ran, then they asked simple questions. They go over everything with you and answer all question that you have concerns about.

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    Customer ServiceProcess

    Reviewed July 3, 2019

    While the experience was a bit overwheleming, it did provide some hope. The NDR personnel did a exemplary job at providing all the information needed to understand the process. Jalena ** and Jasmine, both were excellent in making sure they called me back to confirm I got each step of the paperwork right. We did not want any mistakes. Thank you.

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    Staff

    Reviewed July 3, 2019

    I just need to say thank and both of the personal representative was very polite, understanding with myself to a good start with the hardships I going through. I like to continue to help myself to positive start so please I believe this is right for me.

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    Staff

    Reviewed July 3, 2019

    Very good, satisfying with the service and professionalism from National Debt Relief team members. I am very happy with the information that they provided me with my hardship situation. I cannot find the way to thanks them. I am very satisfied with everything they have done for me.

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    Customer ServiceStaff

    Reviewed July 3, 2019

    Called Debt Relief embarrassed about getting in debt but they very understanding, very helpful, knowledgeable. I would recommend this to a family member or friend. I will be relieved of the stress of debt in two and half years and be on my way to happier me and family.

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    Process

    Reviewed July 2, 2019

    The process was extremely smooth. It was pretty much quick and painless. I went online on a Saturday evening and was approved Monday afternoon. The process started immediately and we are so excited to become debt free in 3 years. Thank you National Debt Relief.

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    StaffProcess

    Reviewed July 2, 2019

    Jeff & Jamie were very knowledgeable about the program. They both showed much patience answering my questions and took time to alleviate my fears and concerns. This was a difficult decision to make but with their help and expertise, I now feel confident I made the right one! Thank you, NDR!

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    Staff

    Reviewed July 2, 2019

    Very helpful and excited to get this started. Looking forward to getting this debt taken care of. I want to be able to buy a home someday and this is my first step. I appreciate everything that this seems to be doing for me. Thank you for being here for us.

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    StaffProcessTransparency

    Reviewed July 2, 2019

    Everyone I talk to explain all my options. I was happy with the whole process. Look forward to becoming debt free. I don't have any questions at this time. I would like to thank everyone for their time and effort. They walked me step by step through the whole process.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 2, 2019

    My overall experience was great, the Representative that assist me and signed me up for the NDR was very Friendly, explained everything in details, made sure I understood how the program work. The process was faster than I expected. I was very satisfied with how everything was done in a timely matter. I didn't have to wait for days for call back. My call was returned same day. Information that was requested for the sign up was given to the Representative that assist me. She completed and finalize before the closing of the business today. Great experience. Yes, I would recommend NDR to a friend. Thank you.

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    StaffProcess

    Reviewed July 2, 2019

    Everyone was great about helping me and I glad that I choose you. Thanks for helping me. I will complete this program and have a better credit. I will let other know about this program, thanks again for helping other.

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    Staff

    Reviewed July 2, 2019

    Excellent service from start to finish. Very professional, personable, caring team. Thank you! You answered all my questions thoroughly and listened to my story and problem without interrupting me or rushing me. I lost my son and got into a lot of debt... you didn't cut me down for it, you showed that you care and have a heart. That means a lot these days!

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    Customer ServiceStaffProcessTransparency

    Reviewed July 2, 2019

    Overall, the process was very positive and easy. The representatives were very friendly and helpful with walking me through every step of the way. I appreciated the responsiveness via phone calls and emails. The communications were clear and treated with respect. Thank you for helping me deal with this challenge.

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    Customer ServiceStaffTransparency

    Reviewed July 2, 2019

    This was the most professional and informative experience I have had dealing with a company/program. The program was thoroughly explained before hand, I was given time to review and decide on the agreement with my son before signing - with no pressure from the contact. Bruno (my contact) was very nice, extremely professional and explained everything in great detail. The welcome call contact was also just as pleasant and informative. I thank National Debt Relief for making this experience as (painless as possible) all while allowing me to keep my dignity.

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    ProcessTransparency

    Reviewed July 2, 2019

    National Debt Relief is just that - relief from all the credit card debt I was stressing over. I was treated with respect and was not judged. I really appreciated it. The program is explained step by step and they go over the paperwork with you. I know exactly what to expect from their services. Thank you, NDR!

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    StaffTransparency

    Reviewed July 2, 2019

    I have to say, so far my experience has been excellent. I appreciate the honesty and directness of the employees at answering my questions and giving me a clear idea of what to expect moving forward. I hope my experience continues to be this good moving forward.

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    StaffProcess

    Reviewed July 2, 2019

    Both representatives I spoke with were extremely helpful and gave me a lot of good information on how to be successful in the program. They made me feel comfortable with the process and helped me feel empowered to tackle my debt in a positive manner.

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    Staff

    Reviewed July 2, 2019

    Danny was professional and considerate of the issues I have with my financial situation. I would recommend National Debt Relief for immediate advice and help to family and friends. The welcome department was equally as well informed on general information regarding the legal aspect but not as thorough as the original representative. Marie did however, review all aspects of her area of expertise. Thank you. Hopefully, I will find all services offered will be able to meet my needs as they arise.

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    Staff

    Reviewed July 2, 2019

    They were all very helpful and made it simple to understand. Quick and easy process would recommend to anyone looking for help with debt. They answered my questions promptly and were extremely patient. The reviews were spot on regarding this business.

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    StaffTransparency

    Reviewed July 2, 2019

    Just want to say that Ben ** was awesome! He explained everything in detail and convinced me this was the only way to go. I have been hesitant for years and just kept digging deeper and deeper in debt. Ben set my mind at ease and for the first time in years... I am not stressed. Big props to Ben! Also, I believe her name was Camille or Camilla but she did the follow up and was just as nice and explained everything in detail. Thank you guys so much! And I already recommended NDR to a friend.

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    Staff

    Reviewed July 2, 2019

    These guys were great in helping me understand how they work and what my next steps were. I would highly recommend them to somebody that is in severe debt. Even though my credit will take a ding I need to financial freedom.

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    Staff

    Reviewed July 2, 2019

    I am very grateful to Mr. ** for explaining everything that the debt relief program has to offer. Mr. ** was very patient, thorough, and exemplified professional. He really makes one feel positive and confident that this is the best solution to be on the best path to debt relief.

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    Customer ServiceStaff

    Reviewed July 2, 2019

    Very helpful and was able to answer my questions. This is a big step and hopefully this will help my life in many ways. My thanks to everyone. The phone calls were very explainable. Hopefully this event will clarify any indifferences.

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    StaffProcess

    Reviewed July 2, 2019

    Staff has been very friendly, patient, and ensure that you understand the process every step of the way. As this is only the beginning of the process, I have high confidence that the program will go smoothly and already some of the stress of debt has been lifted.

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    Customer ServiceStaff

    Reviewed July 2, 2019

    I want to take the time to thank Patrick ** for our conversation yesterday. I made my call yesterday to resolve my problem with my debt and I was very pleased with our conversation. It is like a calm come over me. I also want to thank Camilla who was also very nice and easy to talk about the welcoming kit. Again thank you both very much.

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    Staff

    Reviewed July 2, 2019

    The Team I spoke to while getting interviewed was very professional. And went over everything that I needed to know before signing papers. And if I ever need any assistance that I can call them for help. I enjoyed talking to them and listened.

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    StaffProcess

    Reviewed July 2, 2019

    The representatives were very thorough and informative with the information. Comfortable speaking with the reps. Happy that I went with your company for my debt relief and cannot wait until I finish the program. I would highly recommend your services to others.

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    Reviewed July 2, 2019

    I had been nervous about contacting you but from the very first minute to the last you guys made it painless and easy. I absolutely would recommend you to anybody I know that needed the same kind of service. Thanks again.

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    Process

    Reviewed July 2, 2019

    I was at my wit's end and didn’t really know where else to go or what else to do. Jennifer was very helpful throughout the entire process. So much easier than I ever expected! I felt so much better after talking with them.

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    Staff

    Reviewed July 2, 2019

    Thank you for assisting me in my financial hardship. It was handled in a very professional manner by all of the personnel that I spoke with. The only thing that I would recommend is to speak to the client a little slower.

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    Staff

    Reviewed July 2, 2019

    Both people that I spoke to were kind and helpful. They answered all of my questions to the best of their ability and were able to ease my mind on many of the concerns that I had. Thank you for all of your help.

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    StaffProcess

    Reviewed July 2, 2019

    My experience in starting the process with National Debt Relief was great! Everyone I spoke to was very informative, positive and very helpful! They answered all of my questions. I would definitely recommend this company to anyone in need of financial help.

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    StaffTransparency

    Reviewed July 2, 2019

    Matthew was great to work with, was patient and answered all my questions!! Would recommend him to others for sure. Everything was explained in detail and was given contact info for further questions. We talked to other debt relief questions and your fees and process was so much simpler than others.

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    Customer Service

    Reviewed July 2, 2019

    My options were clearly stated to me. My questions were sufficiently answered. And I was given an easy walkthrough through some of the processes. Every time I felt I was taking to someone I knew. You guys have great customer service!

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    Customer ServiceStaffTransparency

    Reviewed July 2, 2019

    The staff I spoke with were easy to talk to. They explained all details in a manner that I could understand. During the process they kept asking did I understand and would explain things in a different way until I was clear on the matter. They were very helpful I did not feel pressured into doing anything. Called back in a timely manner when I had to leave a message.

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    Staff

    Reviewed July 2, 2019

    Great experience! Hope anything is all good in the end! They were very informative and I understood everything. Thank you for your help. I'm happy I decided to give this a try. The help that I received makes me relieved.

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    PriceTransparency

    Reviewed July 2, 2019

    My request for help to pay a debt that have an overwhelming interest rate was treated with detailed explanation in a professional manner by everyone. Now I do have the hope of being debt free. I would recommend your company to anyone drowning in debt. Thanks.

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    Customer ServiceStaff

    Reviewed July 2, 2019

    Every time I called NDR team are very professional and great customer service. They always give me piece of mind and a very good support on my decision to be out of debt. Thank you are the best. And I will recommended any time NDR.

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    Customer ServiceStaff

    Reviewed July 2, 2019

    She was super nice and helpful, very relatable. Great at explaining everything for me and was extremely informed. Wasn't bothered by my cats interrupting the call either haha. Helped me feel very prepared and secured. Hope all calls are this good!

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    Staff

    Reviewed July 2, 2019

    I wish to thank everyone. They were all very helpful and considerate. I would recommend your service to anyone. Gabreil & Edward were extremely helpful. I have extreme confidence in your people. I want to thank you all for your help.

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    StaffTransparency

    Reviewed July 2, 2019

    Staff was excellent. Explained everything in simple language so you could understand what was required. Didn't rush you, ask you if you understood everything or had any questions. The rep made you feel comfortable and not under pressure. I would recommend your company to my friends on your merits and friendliness. I look forward to having a good relationship with your company and getting my credit back on track.

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    Staff

    Reviewed July 2, 2019

    Ruben and Lisa were great and very nice to work with. They made feel I was making the right choice to get my life back on track and help me put my worry with my debt at ease. I am excited to have my life back.

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    National Debt Relief
    Response from National Debt Relief

    Angela, thank you for taking the time to recognize our agents today. We want to ensure that you're as comfortable as possible during your time here so please don't hesitate to let us know if there's anything we can do to help.

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    Customer ServiceStaff

    Reviewed July 2, 2019

    I was treated with courtesy, patience and understanding by the gentlemen I talked with on the phone. I am hoping that this step will help me get on with living a life filled with less debt and less stress. My questions were all answered openly and in an honest nature.

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    Customer ServiceStaffProcess

    Reviewed July 2, 2019

    I knew that National Debt Relief was appropriate, legal, and honest. I also feel like they were more reputable than other companies. The program that they provided me with was very well-done and very considerate of my needs. The enrollment process wasn’t very hard. I talked to them on the phone, they figured out monthly, what I needed money-wise. They just said, “This is how much you can afford to pay given what’s your budget.” They calculated everything, dog food, clothing. And then, set up how much I would pay and told me it would be about three years to get me out of debt. And it's been very helpful.

    They taught me how to contact them, and what to say to creditors that called. They were just really thorough. it seemed like it took a while, like five months, before they had anything negotiated. And I got calls from the creditors, but I just kept referring them to National Debt Relief. The first time I talked to one of the creditors, they said, “Oh, we don’t do that, we won’t negotiate.” And yet, they did. You just kinda learn to wait them out, “If you want your money, this is how you’re gonna get it.”

    It’s been less than a year so far, and next year in August everything will be done, paid off, and I’ll be free. I was a little scared, but since then, very comfortable with the whole thing. It was easy and I really think it’s a good program. It has eased my anxiety considerably. It’s really kinda carefree because basically, you’re letting someone else handle everything, instead of trying to do it yourself. There are some scams out there, but National Debt Relief is not one of them. I’ve already recommended them to a couple of people.

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    Staff

    Reviewed July 1, 2019

    My team was very helpful during an extremely stressful time. I appreciate their dedication to helping me out. Sorry, I do not know the order #. Ray **'s support made me feel comfortable and Karen follow up was polite and went smooth.

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    Customer ServiceStaffProcess

    Reviewed July 1, 2019

    I had originally found NDR while seeking a debt consolidation loan. I spoke to Adrian who helped me understand the benefits to joining with NDR to remove my debt instead of adding to it with additional loans. He was well informed and able to answer all the questions I had right away. A couple days later, I completed my Welcome Call with Robbie. She helped me set up my account and start my way towards clearing my debts. Again, any question I had was answered quickly and thoroughly. I am now at the start of a 3 to 4 year path to completely eliminating my debt. This whole process lifted a weight off my shoulders!

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    Staff

    Reviewed July 1, 2019

    The gentleman that waited on me was very helpful and help me to understand everything. Gaberial **, I believe I have no more to say, except I'm hoping this program really helps me. All the people that helped me was great.

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    StaffTransparency

    Reviewed July 1, 2019

    I was in distress dealing with long term debt ending. When I called your firm, I was pleasantly surprised in the straight to the point clear communication and support I felt from Kathy. I also appreciate the Welcome team, Mr. ** and his patience.

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    Staff

    Reviewed July 1, 2019

    Contacted Debt Relief and I have to say the team worked very well together in accessing and knowing the next step to do. Their services were very professional and knowledgeable as well as helpful. They were very understanding of my situation, nonjudgmental. Because every person situation is different.

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    StaffProcessTransparency

    Reviewed July 1, 2019

    The program was easy to enroll, explained very clear. We felt a little rushed to sign up and felt time to consider instead of a snap decision. Overall it was very pleasant. Gary ** was very informative. Thank You!

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    Staff

    Reviewed July 1, 2019

    People there are great. Did not pass judgment on you for having debt that you needed assistance with. Great experience all around and would recommend to anyone that needs assistance. Easy process to sign up. Great people to communicate with.

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    Staff

    Reviewed July 1, 2019

    I had a great experience. Mr Michael ** was very good make me feel comfortable. Walk me over it all. Took his time. l am so thankful. My friend gave me the number Mrs Odese **. I am thankful to her. Second person i talk to was great too.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for recognizing our agent, Teresa. We'll be sure to let him know you appreciated his efforts!

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    Customer ServiceStaffProcessTransparency

    Reviewed July 1, 2019

    All parties involved in the transaction of assisting us with our debt relief were absolutely fabulous. Safia was very helpful in answering any questions. She was also available anytime we needed to ask a question. Bianca (the welcome call) was clear in making sure that we understood all of the parts of the contract. The process was very easy and quick. We are so happy to be on our way to being out of debt.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 1, 2019

    Bruno ** really put me at ease. Reaching out and asking for help can be very difficult. I certainly felt vulnerable and scared. After exploring other programs and finding they would not work for me, I wasn’t even sure if this program would be a good fit. Bruno was so kind and professional. He explained everything so clearly and made me feel really hopeful about my financial future for the first time in years. All my worries and fears melted away over our relatively brief conversations, and I feel very optimistic that this is the right solution for me. My welcome call also went well. I did not write down the name of the woman who helped me, but she summarized everything efficiently and clearly, and left me feeling great about my choice. I’m so grateful to be signed up and starting down the path to a brighter future. Thank you!

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    Customer ServiceStaffProcess

    Reviewed July 1, 2019

    Everything and everyone I've dealt with so far with National Debt Relief has been exceptional. Jay ** made it a very easy process to begin with and answered any and all questions I had. Other representatives I spoke to, during my welcome call and prior, were all extremely polite, friendly and nothing but helpful. Looking forward to fixing my debt and starting fresh!

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    Transparency

    Reviewed July 1, 2019

    Was helped fast, everything was explained well and a game plan was set up fast and will be out from under my debt faster than I thought was possible. I figured it would take a lot longer to get all of my debt taken care of, but with their help, it will be sooner. Thanks again.

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    Customer ServiceStaffTransparency

    Reviewed July 1, 2019

    This experience overall was scary at first but with all of the explanations given it became clear and understandable. NDR has given me a solution to a hardship, and the representative and customer service were all very knowledgeable. I am pleased and looking forward to a positive outcome.

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    Customer ServiceStaff

    Reviewed July 1, 2019

    So far the experience has been good. Everyone has been very helpful in answering our questions and being patient with us. We just got enrolled. The Welcome Call went well. Marvo who we got started with was great. We are hoping this works without any legal action against us.

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    Staff

    Reviewed July 1, 2019

    Everyone I have spoken to are really knowledgeable and helpful. It has been a great experience each time. I look forward to being debt free and will definitely recommend this program to my friends and family. Thank you. For just being nice!

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    Staff

    Reviewed July 1, 2019

    Everything was very well described to me by Clinton ** and then from Edwin at the welcome center. I so appreciate the help in resolving my debts. I cannot begin to express my gratitude. The two individuals that I dealt with were very helpful.

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    StaffTransparency

    Reviewed July 1, 2019

    I have been going through a really rough time, with husband's illness, and was am afraid for our financial future. Adam and other team member explained everything to me, on how I can be debt free in little over 3 years... What a blessing. Thank you, for such a great program and great customer care representatives.

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    Customer ServiceStaff

    Reviewed July 1, 2019

    It was very easy to talk to everyone involved with getting started on my debt relief. A load has been lifted from my shoulders. Parker was very understanding of my current situation. Being able to do everything over the phone and by email made things go faster. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed July 1, 2019

    Felt like they cared and wanted to really help me. They made me feel like things are easier now. Great and open communication with you, and you are in control of your account. They explain everything to you. Thank you!

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    Staff

    Reviewed July 1, 2019

    Your staff has been very helpful in helping me with my situation. They gave me good information to help me get out of the debt I am in. It is definitely hard to admit that a person has financial issues but sometimes a person has to look for help. Thank you!

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    StaffProcess

    Reviewed July 1, 2019

    I just began my approved process but everyone has been very helpful and understanding. I have been very apprehensive however they have been very supportive. I am looking forward to getting out of debt and get some relief financially. I am very excited to have found National Debt Relief.

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    Process

    Reviewed July 1, 2019

    The enrollment process was tedious, but SO WORTH IT. This was the best program I’ve enrolled in because they will advocate for you. I do not like getting harassed by creditors, and NDR removed that issue altogether. I highly recommend this company.

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    Customer ServiceStaff

    Reviewed July 1, 2019

    Hello, So far I have had a great experience with your office. Everyone has been so very helpful. I am glad I picked up the phone and called. Bryton was so very helpful in helping me get everything together and come up with a great plan that will work for me. Thank you all so much.

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    Staff

    Reviewed July 1, 2019

    I was very pleased with NDR debt specialist Jaspal. He answered all of my questions. Thank you for helping me get out of debt. I felt hopelessly buried in my debt with no way out of debt because I was only making minimum payments.

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    Price

    Reviewed July 1, 2019

    Was drowning in debt and struggling to pay bills, we had so much credit card debt and interest just kept adding up on it. I had no idea who to turn to! National Debt Relief gave us a peace of mind and provided us with enough information to make this an easy transition.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 1, 2019

    The agent that set up my account was very helpful. Explained every process carefully and took his time. Walked me throught step by step. Great Customer Service. The welcome call was handled the same way. Everything explained in detail. Excellent Customer Service.

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    Customer ServiceStaff

    Reviewed July 1, 2019

    Everyone that I have talked to from the very first call has been very friendly and courteous. They have been very helpful and thorough. I am hoping to be out of debt very soon and I think this way was better than a debt consolidation loan. Went that way before and I'm right back in debt again.

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    Customer ServiceStaff

    Reviewed July 1, 2019

    Thanks for providing an excellent welcome call with all the info I needed. Now I know when my payments are due, how much debt I am enrolled in, when my debt will be paid off, and a lot more. Agent was professional and listened to my questions.

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    Customer Service

    Reviewed July 1, 2019

    Every question that I had was being answer before I even asked. I am very happy with the customer service that was provided. I am honestly very impressed. I’m excited to see the results and I am grateful I found this company online.

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    Staff

    Reviewed July 1, 2019

    Everyone I spoke with was intelligent, thorough, compassionate and understanding. I would recommend them to anyone looking get their credit card debt obliterated. Their follow-up and responsiveness was outstanding. I am very happy I made the move to National Debt Relief.

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    Process

    Reviewed July 1, 2019

    I love National Debt Relief. There are things I’m sorry about, but they said that they could do some things that I would like. The best part is, everything seems to be going fabulously. Using them was the right decision. I’ve had them for quite a while and the whole time, they have been taking care of my account. The negotiator told me that if I ever have any problem that bothers me or if I don’t like something, we would discuss it, but we never had to. I'm very happy with the process.

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    Reviewed June 30, 2019

    There’s so many fees. I basically paid almost my original debt amount back. NDR got most of my credit card bills lowered by a lot only to have to pay large fees to NDR. I’m finally out of debt. They make you think that you’re saving so much money working with them, but in my case I didn’t. I should have worked out a deal with my original creditors or used a different debt relief company.

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    National Debt Relief
    Response from National Debt Relief
    Hi Aaron,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

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    StaffProcess

    Reviewed June 30, 2019

    We are very happy with our decision to become debt free and how easy it was to make this decision after discussing our issues and concerns with Diana **. She was very knowledgable with our concerns to continue with this program and we are looking forward to becoming debt free.

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    Staff

    Reviewed June 30, 2019

    Everyone I’ve spoke to so far are very knowledgeable. We are very relived we have found someone to help us with our troubling times. Everyone has been so helpful and kind. I would definitely recommend them to anyone in need of help. We had nowhere else to turn.

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    Customer ServicePriceStaffProcess

    Reviewed June 30, 2019

    I researched all the debt relief companies, compared the reviews and selected National Debt Relief. Their services are excellent and they’re handling everything wonderfully for me. I’ve dealt with two different people on the phone and my experiences have been wonderful. They’ve gone above and beyond what I would consider average. Anytime I called them, they’ve been spot-on in getting me on the phone and answering any and all questions properly. And if I asked anything in writing, it was sent to me as fast as virtual posts would go. The only thing I don’t like about the program is that we go through a third party who takes the money out. I’m kinda old school - one company and one person. I don’t like multiple hands. They should get rid of that third party.

    The cost in relation to the quality of service I got was excellent. If a dollar is owed, a dollar should be paid. That's the way I live so if I owe the money, I should pay the money. But strange situations, such as my medical history that I’m going through right now, makes it impossible. That’s the only reason I went through negotiations. Otherwise, I was looking at a chapter seven, which I did not want to file.

    I have two creditors left, but I’m pretty much capped out on what I can afford at this time so it’s gonna be a longer process than what I was assuming. But with everything else in life that has been going on and as stressed out as I am with my health, working with NDR has taken a tremendous burden off of my shoulders. They’re keeping me in the best standings that I can have with my creditors. I’d tell others to utilize NDR's services.

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    Customer ServiceStaffTransparency

    Reviewed June 29, 2019

    Working with NDR was easier than I expected. The associate on the phone was clear and helpful throughout the entire process. They were also very polite and nice. They answered all my questions and left me with a feeling of relief. Thanks NDR!

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    Customer ServiceStaffProcess

    Reviewed June 29, 2019

    I have been struggling with keeping up with my debt, I had seen the ads for National Debt Relief and decided to give them a call. The process was quick and painless. The reps that I spoke with were very knowledgeable and answered everyone of my questions. Highly recommend!!

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    Staff

    Reviewed June 29, 2019

    Rhonda & other agents read the program to me and explained how to sigh/initial the forms. I forgot to check the accuracy of the spelling of my last name and had to redo the form after the error was corrected. Everyone was friendly & helpful.

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    Customer ServiceStaffProcess

    Reviewed June 29, 2019

    Justin was so very helpful and answered all of my questions thoroughly and made sure I understood everything as we went through the process. He made the decision to choose your services easy and after everything was done, what a relief I felt. I know I have made the right decision. The follow-up call with David was just as thorough and he answered all my questions. Your specialist were wonderful and treated me with respect and understanding.

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    StaffTransparency

    Reviewed June 29, 2019

    Clear & understanding. Very helpful and willingly to listen carefully. Thank you for being polite! I have fallen into a dark place without knowingly how to get out. I've spoke to my bank and creditors and all they wanted to hear is when is their money coming. Thanks again NDR.

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    Customer ServicePriceProcessTransparency

    Reviewed June 29, 2019

    It started off great. Lot of information was passed on and communication was on a regular basis. But once we signed on, the communications slowed and we found out there was some wrong information given to us by our account rep. He told us to stop making payments, know the credit cards were somewhat new and we're supposed to make at least 6 months of minimum payment. That was a huge miscommunication as it could've cost us a lot. Seems the process has some gaps.

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    National Debt Relief
    Response from National Debt Relief
    Hello Manish,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

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    Customer ServiceProcess

    Reviewed June 29, 2019

    Taj and Christina were both amazing in helping us understand this process. I really gave Taj a run of for his money with the questions I asked and he helped us thoroughly comprehend the process. Excellent customer service and care! I am very impressed.

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    Staff

    Reviewed June 29, 2019

    Agents has been very helpful, professional, and most importantly they have provided me with much knowledge on the program. Hoping that this program will be beneficial for the betterment of my future. I am looking forward to what my future holds.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 29, 2019

    Amazing, they were very kind and helpful and walked me through the whole process. They thoroughly explained everything that I should expect while being enrolled into this program and that they are here for me and here to help make this transition easier.

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    Verified purchase
    Staff

    Reviewed June 29, 2019

    The 2 representatives I spoke with were very helpful and knowledgeable. I appreciate their help very much and I would definitely recommend their services at NDR to others. The 2 representatives I spoke with take pride in what they do and they truly want to help their customers.

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    Verified purchase
    Customer Service

    Reviewed June 29, 2019

    I did an online request over last weekend and someone had emailed and called me on Monday... very quick... since it was easier for me to correspond via email, Michael ** was very responsive... any questions I had he had replied back in a timely manner.

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    Verified purchase
    StaffProcess

    Reviewed June 29, 2019

    The process was easy and everyone was very helpful. We were thinking of alternative ways, I google debt relief and found you. At first, I hesitated, but after talking with Armani **, I knew this was the correct choice. He help me through the process and was very understanding.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 29, 2019

    Never expected it to go so easy and smooth. They made everything very clear so there will not be any surprises. Terrence ** was awesome and very patient with us. He has a great sense of humor and laughed at my dumb jokes. Hector who welcomed me into the program was also great. In my opinion, I think that both of them deserve a raise!! lol. I look forward to conquering this giant with your program!!

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    Verified purchase
    Process

    Reviewed June 29, 2019

    I was referred and actually connected directly to NDR from AmOne. NDR has been great at explaining the whole process and answering all my questions. The only thing I would say would be that one person said I could pick which accounts I could include and the other said I had to include all of the accounts over $500 balance.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 29, 2019

    I was looking for peace of mind and needed help. Very satisfied with the process. Team members were helpful and answered all questions. Once my decision was made to enter the program, everything was explained thoroughly. I am anxious to start re-building my financial situation.

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    Verified purchase

    Reviewed June 29, 2019

    My experience has been nothing but amazing! Every question I had was answered honestly and quickly. Never have I once felt like I was making a wrong choice. You made me feel so good about this choice. I am excited for this new chapter! I can’t thank you enough! Thank you!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed June 29, 2019

    Excellent customer service in all respects. Geetu **, my initial contact to start this process was exceptional in all regards; knowledge base, efficiency and kindness regarding my situation. Xavier from the Welcome Team was also great. Thank You!! I look forward to working with your company and staff.

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    Verified purchase

    Reviewed June 29, 2019

    I'm considering buying a home so I needed to get my credit score high. I had dealt with National Debt Relief 17 years ago and we had a good experience. This time they helped me pay off my credit cards, and during my enrollment process, they asked me the questions I needed, I sent them the information they needed and they got me into the system. They sent me some documents that needed to be signed, and I signed them. They explained the contract, which I agreed to initially, and everything is well.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 28, 2019

    Hello. I have just started to use your service and I am excited about the possibility of the savings and getting my debt clear however I find that the welcome call is not only tedious but unnecessary. It should be an optional thing not necessarily a mandatory requirement before we can begin the program because a great deal of the information is already covered with the person that signs us up with the program.

    So to spend another 3545 minutes to discuss everything that I've already said yes to before instead of discussing something new or if I had general questions and that was my opportunity to do such I feel like that time could be used in a better way in order for the consumer to get the most from the welcome call because you repeating to me the information that I just heard less than 48 hours ago does nothing to help me understand the program, does nothing to help me explore more options about the program and it doesn't help me come up with new questions to understand and I fully understand the program. It's just a rehashing of something that was already said. I don't see the point of it. Big waste of time.

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    National Debt Relief
    Response from National Debt Relief
    Hi James,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffProcess

    Reviewed June 28, 2019

    I am delighted and ecstatic to being a part of this program. The representatives were polite and I am certain they worked their best for me to attain the best possible payment plan. I highly recommend this to anyone. I believe they stand by their words and they have A+ ratings by all or most.

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    I don’t know what I’m supposed to say. I’m excited about being debt free soon. Everyone I talked to was very helpful. I feel very good about this decision. Both people I talked to were very informative and nice and kind to me. They were very cautious to make sure I understood everything perfectly.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2019

    My experience with National Debt Relief Team have been wonderful to work with thus far. They are very professional and very thorough. I would highly recommend them to all of my family and friends. Both of my representatives were great. Safia ** was awesome and very patient with me and my dad during this process.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed June 28, 2019

    Thank you to everyone who helped me in this process. No question was unanswered and everything was thoroughly explained. Nice customer service department. I hope that everything works out so I can update this with great news about my debt!

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    Verified purchase
    Process

    Reviewed June 28, 2019

    This process is very easy and safe and I feel completely free of my debt and not huge payment. I will be done in 3 years or less. I have over 5 thousand dollars in debt and with this, I can clear out my finances and hopefully get my credit good again.

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    The staff who helped get me on track to getting rid of my debt were the best. They helped make this seem so easy and straightforward. I feel like I am on the best track I can possibly be to resolve my debt!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 28, 2019

    I’m disappointed in myself for not doing this sooner with NDR! Incredible customer service from the beginning & instant relief knowing what the future will be! Everything is explained SO well & everyone you speak to is SO kind!! If you’re still unsure; just give them a call - all answers will be answered & at no charge!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed June 28, 2019

    Just started with National Debt Relief and so far whom I talked to are very nice and very attentive. The person I spoke to (Brandy **) when enrolling was very aware of my situation and made it very clear to me on how serious my debt was. The person whom I spoke to when getting my congratulations phone call was fast and very nice.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 28, 2019

    Nikki ** did a great job in helping me. She was very patient and explained the process very well!!! I would recommend this to anyone in need of debt help! I really appreciate how Deana ** did my welcome follow up call. She was very nice as well!

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    National Debt Relief were very knowledgeable in this field. They answered all my questions and concerns professionally. I really like the online website that you can track your own progress as your debt is resolved so you know exactly what all your money is being used for.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2019

    Deshawn was very professional and helpful when I made my initial call to "National Debt Relief". He continued his job in the same manner and I was very satisfied with his customer service as well as his knowledge of his job. Able to answer all my questions.

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    Most knowledgeable person and polite, all around excellent service, every single question was answered, what was turn out to be true just please, should have done this a long time ago and I like that your representative will be there for you all the way from start to finish.

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    Verified purchase
    StaffTransparency

    Reviewed June 28, 2019

    Everyone was comfortable to talk with, and explained everything to my understanding. EVERYONE DID A GREAT JOB, and I appreciated everything they did to help me. They were all kind and considerate, and were very helpful. I would recommend National Debt Relief to anyone who finds themselves in a predicament like I was in. Nicest people, and great to work with.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2019

    Everyone I spoke to was really helpful. The process to get started was a little lengthy, but I feel some sense of relief just speaking to them. I hope this helps me. I would recommend this to others who are in the same position as I am.

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    Everybody was great. Marcus and Richie were very good listeners and extra responsive to my current dilemma. Thank you very much. Other than not being able to find my order number everything was FAN-freaking-TASTIC. I would definitely refer a friend to you all guys.

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    Verified purchase
    StaffProcessTransparency

    Reviewed June 28, 2019

    Both people were very nice and helpful, explained everything completely to my satisfaction. I feel completely comfortable using this company to go through this very unpleasant, yet necessary, process. Having friendly employees really helps when people are calling during a very stressful time in their lives.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2019

    This whole process was easy and so helpful. Struggling is never fun so having people there to help in times of need is very helpful. Not sure how much longer I could have made it without their help. Pressure is off of me now and they are working on my behalf.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2019

    Moses ** and Sonoma ??? from the Welcome Call Center, they were very helpful in going over the documents and answering questions. This a very difficult point in our lives, never thought this would happen to us. Just never know when a hardship can come along. They made it easier once we resigned ourselves to get help. Thank you.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 28, 2019

    NDR representatives were very polite and answered my questions in a professional manner. They explained the program in detail. I have a speech impediment (aphasia) as a result of a stroke 2 years ago, but I am felt that the NDR representatives I talked to were accommodating and patient and took extra effort in talking to me on the phone.

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2019

    Very helpful with the entire process. They truly make you feel you have people on your side!!! I would recommend to anyone. Especially if you're being harassed by creditors that don't care to listen to your difficult situation. Just give them a call and see if they're right for you. Thanks.

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    My experience thus far with National Debt Relief has been great so far. Everyone I have spoken to including Gabriel and Grace were very nice, kind, professional, and patient. More than anything, I’m ready to become debt free. Thank you for all your help Gabriel and NDR.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 28, 2019

    Excellent Experience. I felt I was explained very clear and I understood the program. Very helpful along the way and so far great communications with the team. Extremely thoughtful throughout the process, and I have yet to feel embarrassed of my situation.

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    This was a scary step for me and I was made to feel comfortable. I already feel respected and my stress is reducing greatly thanks to the professionalism of these specialists. I would recommend to anyone in the same boat as I.

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2019

    Edme was very nice and patient with me, although it took some time for to sign the agreement. The welcome person was nice, but sometimes short with me. She was full of information, but not always patient. I'm a senior and sometimes have trouble with working my phone. Thank You.

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    I have had the best experience I've had in years dealing with financial problems. The team that I've talked to has been very polite, professional and friendly. I would recommend NDR to anyone looking for help with your financial problems.

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    Verified purchase
    Process

    Reviewed June 28, 2019

    Ed and Clyde are just the best. Had to eat a slice of humble pie by enrolling in the program but I realized I just need to bite the bullet and sacrifice now so I can be in a better financial state down the road. Thanks for not laying any judgment, and even making me laugh. This program is giving me an easy cadence to paying things off and I appreciate the help! Erin

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed June 28, 2019

    Very sweet and helpful. All my questions were answered. I did not feel lost and was consistently asked if I had any questions. Customer Service skills are amazing! Tone of voice and acknowledgment when asking questions were nice. The whole process overall was easy and clearly explained throughout the process. Thank you, Dean, for everything!

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2019

    I just got enrolled into the program, so far the process has been fast and easy to complete. Everyone I have talked to has been very friendly and they make sure that I understand every step of the process. Hoping to finally get out of debt!

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    Verified purchase
    StaffProcess

    Reviewed June 28, 2019

    Robert was so helpful and kind. He made it a simple process for me to understand. Thank You for your guidance. I would recommend debt relief to anyone with a lot of debt. This is the first time I've used debt relief. They keep me informed every step of the way.

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    Verified purchase
    Staff

    Reviewed June 28, 2019

    I literally was drowning in my debt and National Debt Relief helped me to breath again. I am so glad I reach out! They are very helpful and so nice! Best decision I have made in a long time! Thank YOU!

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    Verified purchase
    Customer ServiceStaff

    Reviewed June 28, 2019

    Both Antoine ** & Mona (welcome call) were great to speak to and had the knowledge to make me feel at ease about starting this process. It is good to know that these are the kind of people the will be working on my behalf.

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    Verified purchase
    Online & App

    Reviewed June 28, 2019

    Thank you for dealing with my creditors. My credit problems will soon disappear. I hope I can get my credit rating in good order soon. Thanks again for your help. The application was tricky to maneuver. We got it done, thanks to Ray who had the patience.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

    Media

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