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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 113 Reviews 22035 - 22235
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    StaffTransparency

    Reviewed July 19, 2019

    Moses **, was very helpful, explained things in detail. I would recommend to friends and family. As it has taken me months to figure out what direction to take, he offered info on the different directions and made recommendations.

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    StaffProcess

    Reviewed July 19, 2019

    My time with the staff of NDR was both informative and extremely easy! The people involved were very patient with me and offered advice that helped in this process! I would recommend you guys to anyone!! The level of knowledge was evident and appreciated! Thanks.

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    StaffProcessTransparency

    Reviewed July 19, 2019

    Andre and the welcome CS were both very helpful, understanding and kind which made this process a very pleasant experience. They both walked me through the enrollment process and explained everything very thoroughly. I can not wait to start the journey to financial freedom from credit card fees and debt.

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    StaffTransparency

    Reviewed July 19, 2019

    I was very happy they took time too explain every detail. They explained about the whole account details. I am very they also went all detail on the whole account. Very nice people. Now I feel good to go. Thank you. I have all informations that I need. I am glad I pick National Debt Relief. Thank you. Michelle

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    Process

    Reviewed July 19, 2019

    They made this process incredibly easy, understandable, and comforting. I was nervous about getting involved with a program like this, and after all said and done, I'm really glad I did! What would take me 20+ years, I will now have done within 4 years!

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    Customer ServiceStaff

    Reviewed July 19, 2019

    Both people I worked with (to set up my account and the welcome call) were very helpful and friendly. They were thorough and made sure I was comfortable and had answers to all my questions. I was nervous about calling and thought I might be judged but I never felt that way during the process.

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    Staff

    Reviewed July 19, 2019

    The reps of National Debt Relief were very nice and very helpful. I sent them copies of what I owed and what my income was. And then when it changed, they worked with me to accommodate for that. They also let me know when there's a settlement, and I okay it. And we go from there. In January, I had my knee replaced, so my income went down. So, they worked with me as far as holding off on payments until I got back to work. And then, when I did go back to work, they didn't have a full-time position for me, so I had to go part-time. And then, I chose to retire because the income would be about the same. And so now, they work with me that I send my payment once a month out of my social security instead of every two weeks out of my paycheck. So, they've been very cooperative. I'm very happy with my experience with National Debt Relief. They've done a good job.

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    StaffProcess

    Reviewed July 18, 2019

    Kathy and Carlo were excellent! Both very thorough in explaining how the program works and what to expect. They reassure you that they are here to help not judge or persecute. If you should find yourself in this unfortunate situation National Debt Relief is the way to go.

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    StaffTransparency

    Reviewed July 18, 2019

    I have spoken to two different people so far and I am more than pleased with the help and information I received. Ryan ** was very clear and helpful with all the input he gave me. He made a tedious task much more understandable and pleasant.

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    Staff

    Reviewed July 18, 2019

    My experience with NDR has been really good. The representatives have been very helpful and easy to work with. Things have gone really smoothly and grateful I contracted NDR. I am looking forward to continue partnership with NDR and being debt free with their help.

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    StaffProcess

    Reviewed July 18, 2019

    Very professional and informative. Jay and Evelyn made me feel comfortable through the process and I am excited to have a plan in place to resolve the debt issues which have been looming over my head. Thank you Jay and Evelyn!

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    StaffProcess

    Reviewed July 18, 2019

    It was easy to discuss the NDR program with Viola. She was very pleasant and spent time answering questions that I had! She was patient with me, as I have never entered into any similar programs in the past! I know that if I have more questions in the future I may contact NDR either by phone or email!

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    Staff

    Reviewed July 18, 2019

    The employees that helped me out, really made me feel like a human being and not a loser who fell behind on their payments. They were able to come up with a solution that will eventually get me out of debt and help me get on track again.

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    Transparency

    Reviewed July 18, 2019

    The associate was very clear and concise while going over everything. We revised everything for accuracy as well, as the Legal Enrollment forms. She also let me know as to what to expect including the three emails today as well as this survey.

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    Verified purchase
    StaffProcess

    Reviewed July 18, 2019

    Daniel ** was a big help in dealing with our debt. He gave us the confidence that we needed to move forward without making us feel bad about the debt we had acquired. The process was fast and easy. Daniel went over every inch of the contract to make sure we understood what we were getting into.

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    Customer ServiceStaff

    Reviewed July 18, 2019

    I received the best and most professional service! Thank you for your help! I am confident that my credit will have a positive effect and I will be on my way to financial freedom soon! This is a great company, everyone is courteous, professional and very understanding! You are quick to respond to any questions I have and it is greatly appreciated!

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    StaffProcess

    Reviewed July 18, 2019

    Individuals did a great job explaining a difficult and trying process. We were pleasantly surprised that they reviewed the risks involved with the process and how they could assist throughout the process. We would highly recommend the team at NDR.

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    Staff

    Reviewed July 18, 2019

    Experience great, so far I have given my info, interviewed and started. I signed docs and got my legal help. I feel like this is a good start to getting back to financial health. Everyone has been great. If I get through this review I can gat started.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2019

    So far I am very happy with NDR. Everyone I have spoken to thus far has been so nice and polite. Everyone is patient and more than willing to answer questions to make sure that I understand fully what is going to happen. I feel all steps have been taken to make sure that myself as a customer is not left in the dark about anything.

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    StaffProcess

    Reviewed July 18, 2019

    All of the people who have been helping me through this process have been very professional and supportive. It is difficult to get out of debt, and the assistance of such a professional and personable staff greatly eases a lot of the tension their clients have. Thank you very much.

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    StaffProcess

    Reviewed July 18, 2019

    Excellent process and service, made it easy! Have a good plan now to get out of debt faster and for less. Also allowing biweekly payments so I don’t have to pay too much at once. Helping me back less than owed!

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    Verified purchase
    PriceStaffTransparency

    Reviewed July 18, 2019

    I am excited to save money from credit cards. It has been a wonderful experience talking to the expertise and friendly employees. I like that I can get online and view everything and make payments to get out of debt sooner. I personally feel I have worked too hard and was in a vicious cycle of paying way too much on interest rates. I’m excited to get out of debt and have available funds that I can actually enjoy. Everything was explained thoroughly and employees answered all questions.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2019

    Signing up with National Debt Relief was easy and no one made me feel ashamed of having to make that initial call. Most creditors and lenders judge you but I felt none of that when dealing with your staff. Thank you!

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    Staff

    Reviewed July 18, 2019

    I want to say that on all phases of the intake was very pleasant. I truly enjoyed talking to all of your representatives on getting me into the system and started with my credit rehab. I really enjoyed talking to Carlos **.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 18, 2019

    The folks there are knowledgeable and quite helpful. Every time I have called, they readily, and patiently explained all that I needed to know. They fully understood my dilemma, and did everything they could to tell me about their process and how they could be of service to me. I would certainly recommend NDR.

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    Verified purchase
    Process

    Reviewed July 18, 2019

    I love yall, you guys are the best. I didn't understand how it works but now I do and I really appreciate the help, thank you for helping me and giving me another change. I really don't know what I would do without this program but now I can keep fighting for a better future.

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    Verified purchase

    Reviewed July 18, 2019

    I was using Freedom Debt Relief and they just wasn't giving the right kind of justice. So, I found National Debt Relief online and read up on them, and decided to give them a chance, I hope I made the right choice, I'm sure I did.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 18, 2019

    Representatives made the process as quick and painless as possible. They were clear, concise and helpful, not at all pushy. At no point do you feel like you're working with a used car salesman. I'd recommend them to a friend.

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    Staff

    Reviewed July 18, 2019

    My experience with Chris and my exit counselor (name escapes me) was easy! Chris was so intentional about making sure I got approved and it’s wasn't a bunch of paperwork or time. I am grateful for my experience with the team assigned to me assist in a fresh start with my debt.

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    Verified purchase
    Customer Service

    Reviewed July 18, 2019

    I decided to called National Debt relief due to some circumstances in my personal life. They were able to answer my questions, set me up with a plan that works and we will see how we'll negotiate with my creditors.

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    Customer ServiceTransparency

    Reviewed July 18, 2019

    Both Mr ** and especially Camella were caring and worked me as I am slow at the computer. Camella explained in detail what to expect, answered my questions and supplied me the fax and telephone numbers I will need in future. Please that I need most materials sent to me by mail as this computer is slow at receiving e mails and there times when I cannot print off attachments. Thank you for your help.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 18, 2019

    I had a good experience with National Debt Relief. The associates were friendly, patient, and courteous, and made the process of enrolling easy. They explained the process thoroughly and answered any questions that I had. Both associates I spoke with were very friendly and helpful.

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    Verified purchase
    Staff

    Reviewed July 18, 2019

    From start to end my experience was amazing! At first I was nervous, but right away Taiji ** was very helpful and answered all of my many questions! I couldn't have had a better experience with National Debt Relief! Thank you for your help!

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    Customer ServiceProcessTransparency

    Reviewed July 18, 2019

    The initial contact to explain the program and my request to qualify was very informative and a "no pressure" feeling. A feeling of helpfulness and knowledge was displayed on the call. A call to Customer Service answered any other questions. The new bank account information arrived promptly. I received the booklet that explained more information and it also was received promptly and was very informative.

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    Customer ServiceStaff

    Reviewed July 18, 2019

    The call went well, The rep was knowledgeable and courteous. She made me feel listened to. I was able to understand what she told me and I appreciated the way she spoke to me and let me know everything that I needed to know. She was very nice and I could tell that she wanted to make me feel confident about everything.

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    StaffProcess

    Reviewed July 18, 2019

    My experience has been outstanding. All representatives knew their job, and the process went more smoothly than expected. I would definitely recommend your services to a friend or family member. I am glad I enrolled in the program; keep up the important work you are doing!

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 18, 2019

    Took too long and to many trips to the fax machine to send the same paperwork. Several asked for the same and no one individual stuck to the process till it was done. Dissatisfied with the length of time it took to do such a simple matter cause the individual kept disappear out of reach for the day and then someone else had to take the effort improve efforts and relationships with customers for better customer service than what I received this moment for three to four days in a row.

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    National Debt Relief
    Response from National Debt Relief
    Hello James,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.

    Verified purchase
    StaffProcessTransparency

    Reviewed July 18, 2019

    Really satisfied. Abigale explain everything to me perfectly and she is very nice. She always ask if I understand everything and make sure I'm getting the right help that I need in my situation. I'm just very thankful to her for assisting me through the whole process. Thank you.

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    National Debt Relief
    Response from National Debt Relief

    We're glad to hear that your experience has been so positive, Antonio! Thank you for recognizing our agent Abigale's efforts as well. Feel free to reach out with any questions or concerns.

    Verified purchase
    Customer Service

    Reviewed July 18, 2019

    My experience with assistance is a really good experience. Excellent customer service! Mr. ** and Ms. ** really did an awesome job by explaining everything. I really appreciated everything they have done during the two phone calls. It went perfectly just fine. Mr. **

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    Customer ServiceStaff

    Reviewed July 18, 2019

    The 2 lovely ladies I personally dealt with during my experience were just wonderful! From Lydia ** helping me sort through certain things to cracking jokes and making me laugh! She truly made my experience amazing and I feel soooo much better about making this decision to get to a place where I can start fresh. Amazing customer service experience!

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    National Debt Relief
    Response from National Debt Relief

    Thank you for sharing your experience with us today, Elizabeth. We'll let Lydia know you had a great time during the process; we're sure she'll appreciate that you recognized her efforts.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2019

    My experience was very great! Mr. Gilbert ** was a professional agent and took his time explaining every detail on the application. Also my Welcome Call agent was very professional as well. I would rate my experience on a scale of 1 to 5 it would be a 5. I would highly recommend this agency to a friend.

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    Staff

    Reviewed July 18, 2019

    Everyone I spoke to at National Debt Relief was helpful and friendly. Justin was very informative, and answered all of my questions. Justin and the welcome Rep. made sure I understood everything that was discussed. I would recommend this program to a friend.

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    PriceStaffProcess

    Reviewed July 18, 2019

    Sheryl and the other guy were amazing. Sheryl especially. It is a terrifying thing talking about possibility of lawyers coming after me and she was very reassuring. She talked in detail about the process and safety features. She also explained in detail the pricing.

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    National Debt Relief
    Response from National Debt Relief

    Jason, thanks for taking the time to leave a review. The process doesn't need to be scary. Remember, we'll be here to help you through the process. We'll be here to guide you and answer any questions. We've also let Sheryl know you mentioned her and she appreciates it! We look forward to working with you.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2019

    My opinion of the customer service representatives was they are kind courteous and very patient! I enjoy speaking with the lady that helped set everything up. She worked above and beyond to help us on our debt free journey. It was a long call but well worth it in the end to know that within 3 years that we will be almost debt free. I am so great that I obtained this recommendation from Lending Tree.

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    StaffProcessTransparency

    Reviewed July 18, 2019

    My experience with this company was excellent. The people I talked to were very friendly and explained everything in full detail!! They answered all my questions and made me feel more at ease going through with this program. When it came time to sign the application, they read through everything with me before I signed it and answered any questions I had so I knew exactly what I was signing. I would definitely recommend them to a friend.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 18, 2019

    I just started his process about four days ago. So far things are going well. Everything had been explained to my needs and the process seems to well oiled. Every time I have called the staff, they have been helpful. I am looking forward to becoming debt free!

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    Customer ServiceStaffProcess

    Reviewed July 18, 2019

    Both people I worked with have been very helpful and answer all of my questions. Makes the process a lot easier and gave me understanding of everything I will experience through the process. Also always responsive through email. Really recommend if someone is having a hard time with debt. They really help and show understanding to concerns.

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    Customer ServiceStaff

    Reviewed July 18, 2019

    The help and discretion was great. Everything was covered great and any questions were answered. The rep went over everything I needed to hear and was very nice and helpful. Would recommend that person on any call to be helpful and answered all my questions.

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    StaffTransparency

    Reviewed July 18, 2019

    The agent Mike ** was very knowledgeable on all matters pertaining the contract and what should I expect during the process. I would definitely recommend their services to friends and family. The welcome interview was fast and clear on every question asked.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 18, 2019

    I dreaded making the call because I did not know what to expect. But the NDR Staff proceeded to calm me down. Patiently, they walked me through each of the steps involved in the process, explaining in plain English each of these steps. They were very cordial, and they assured me that they would fight on my behalf to get a reduction in the amount of debt I owed to the Credit cards Companies, due to the financial hardship I am facing. I find their commission very reasonable, in regard to the alternatives I would be facing if I did not go to NDR. The commission includes all have the various fees related to the process. NDR has been very open and transparent throughout the process. This explains all the good reviews they have getting from their Clients, and I will recommend NDR to anyone facing financial hardship and considering debt consolidation.

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    StaffProcess

    Reviewed July 18, 2019

    Very helpful and detailed. Extremely informative. The process kept me at ease and worry free. I'm in quite a bit of debt, but I feel very confident that the National Debt Relief will take care of EVERTHING that's needed on my behalf.

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    Verified purchase
    StaffProcess

    Reviewed July 18, 2019

    I am very pleased with the patience and support given by everyone I have come in contact with in your organization. You folks made this a simple process and took the stress out of the picture. Thank you very much for starting me on my way to financial peace of mind.

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    Customer ServiceStaffProcess

    Reviewed July 18, 2019

    Nick helped relieve me of a lot of stress from debt. He was extremely helpful and gave very thorough details of the program. I am extremely pleased with the service I have received so far. I also received wonderful customer service from the welcome call assigned to me!

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    Verified purchase

    Reviewed July 18, 2019

    Well everything so far has been helpful and kind in helping me get through this debt situation to be able to make my financial state better for me and reduce my debt to be able to pay it off in a short time period. Thanks N.D.R.

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    Customer ServiceStaff

    Reviewed July 18, 2019

    I work for the government and in the government, you can't let debt linger. One of my lieutenants said National Debt Relief is a good company so I used them. I got six debts and they said, "Well, we've settled on the first one, we're starting to pay on it. Now, we're gonna start on another one." We're supposed to pay off one and then go to the next one so that was a little different. What I feel is they're prolonging the situation 'cause if you pay one, you pay that off real fast. Then you move to the next one and you pay that one off real fast too. And you keep it going. If you start paying on one and you start paying on another one, that's what'll keep me longer.

    When you call the customer service side, like the ones in New York, they're horrible. The customer service in Virginia are pretty good. Right now, I'm going through a lot of issue. They thought I had cancer and my mom is in the hospital so right now, I'm not paying. I’m starting back up next month. I try to tell them my situation and they're like, "Well, I want my money." Then they try to switch it around and say they're trying to help. I told them I understand what their situation is, but they gotta understand my situation. But for the most part, it's a good company.

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    StaffTransparency

    Reviewed July 17, 2019

    It was a pleasure dealing with Ash from NDR. He was easy to contact, and he followed up as promised. He was extremely helpful. I then was passed to a client success rep, and she was wonderful and clear about program requirements and information I needed to be successful.

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    Staff

    Reviewed July 17, 2019

    I had a great experience each time I spoke with a representative of this company. They answered all my questions and were extremely helpful and educational. I would definitely recommend this company to any of my friends and family.

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    StaffProcess

    Reviewed July 17, 2019

    Just enrolled into the program and so far everyone has been very nice and professional in getting me the information needed to get out of debt. Thanks so much, this relieves a lot of stress. I will definitely recommend to friends and family.

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    Customer ServiceStaff

    Reviewed July 17, 2019

    This guy was polite and informative, but he seemed in a hurry and like he was trying to get off the phone. I would ask questions, and he'd talk over me without answering right away. He did answer eventually, but it definitely made me feel ignored in the moment.

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    Staff

    Reviewed July 17, 2019

    Very kind and professional. I didn't feel uncomfortable at all calling and I wasn't made to feel bad about being in a hard financial situation. They made it easy to ask for help. This was the kind of help we needed.

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    ProcessTransparency

    Reviewed July 17, 2019

    I got help quickly with options and clear explanations step by step about how this program will work for me. I thought I would not qualify because my tied monthly income but Yes they can help. Trust me they will find a way to help you, I strongly recommend National Debt Relief.

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    Customer ServiceStaffTransparency

    Reviewed July 17, 2019

    I received a telephone call and the gentleman that I spoke with was very professional and thorough. He made it apparent that I made the right decision on choosing them. He was sure that everything was explained in terms I could understand, answered all my questions and made me comfortable.

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    Customer ServiceStaffProcess

    Reviewed July 17, 2019

    Best customer service team in the industry. They are caring and have extensive knowledge of the program. They answered all my questions and I ended my calls with confidence of what I was getting involved with. Maximum satisfaction from this team. Thank you Pam ** and Kelly :)

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    StaffTransparency

    Reviewed July 17, 2019

    Going into this program I was concerned. Everyone that I have come into contact with has been amazing. Not only did they take the time to explain everything, they answered any and all questions I had for them. They were kind and patient. Excited to work with this company.

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    StaffTransparency

    Reviewed July 17, 2019

    My experience from beginning to end was very good. Everything was explained to me by both represntatives (Chantel and Andrew) very thoroughly. I don't feel that anything was left out and all my questions were answered quickly. I have confidence I have made the right decision thanks to my representatives. Thank you for making a stressful situation a bit more tolerable.

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    Verified purchase

    Reviewed July 17, 2019

    Very satisfied at this point. Glad to have some relief for now. Will see how everything goes when the authorization form to talk to creditors is completed. This is being sent to me to sign and it will be done when I receive it.

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    Transparency

    Reviewed July 17, 2019

    The experience was easy and very well explained. I hope everything is true and love that I can get it done early. I also like that I can pay and get it done quicker. The payment plan will really help me get my debt taken care of.

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    Customer ServiceStaffProcess

    Reviewed July 17, 2019

    I received wonderful customer service. They were very helpful, I would be spreading the news. Everyone that I spoke to were very knowledgeable about the program. Which made me very comfortable to share my information. Thank you all for all the help.

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    Staff

    Reviewed July 17, 2019

    Kesha was absolutely amazing, she was very genuine and wanted nothing but success for me. She understood the position I was in and helped me get to where I wanted. She did not hesitate all the questions I had to ask. I will forever be grateful for her.

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    StaffTransparency

    Reviewed July 17, 2019

    Everyone was very knowledgeable, helpful, and sympathetic. They were very patient with my questions and concerns and answered everything to my complete satisfaction. They are very positive and are available for help whenever I need it. They have me very clear directions on how to handle any situation that might arise.

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    Customer ServiceStaffTransparency

    Reviewed July 17, 2019

    The staff were very nice and very helpful. They answered my questions with the best of their abilities and they reach out to their customers very quickly to clear any doubts before proceeding with the client's request. They will always be available and more than happy to answer all of your questions...

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    Staff

    Reviewed July 17, 2019

    Scary time in your life made easier by friendly staff. Life throws curves at everyone and they were very easy to talk to and helpful in making designs. I would recommend the service to people who are struggling to make things work.

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    Reviewed July 17, 2019

    I was very pleased with all the help that I have gotten so far and yes I would recommend your help to anyone in need. Thank you so very much. I do not write good so I guess that I failed your quest to show or tell you how much you have helped me. Thank you again and again and again and again and again and finally I have completed telling you how much I like your help that you have given to me.

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    Customer Service

    Reviewed July 17, 2019

    Lance was wonderful in getting us set up and our welcome call was super helpful. We are looking forward to getting started in August and getting on our way to financial freedom. Thank you all for your help! God bless!

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    ProcessTransparency

    Reviewed July 17, 2019

    Everyone I talked to explained the process and what to expect. Thank you, I feel comfortable doing this now. We are looking forward to completing this program with a lot of good help from everyone. Also looking forward to being out of debt.

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    StaffProcess

    Reviewed July 17, 2019

    This process hasn't been an easy one for us. We went from having 850+ credit to below 600 due to a move, total house renovation, new roof, unexpected costs, etc... It's been a bit of a nightmare, but we're now on the road to becoming debt free again! All representatives have been very professional and knowledgeable about the program, and have done a lot to help with the stress we've been under. Great people! A+

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    Reviewed July 17, 2019

    I am very happy so far with National Debt Relief. I, unfortunately, got myself over my head with "payday loans". It's very hard to stop the problem with trying to pay them off without incurring additional loans. I hope I can stop the repetitive problem.

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    Customer ServiceStaffProcess

    Reviewed July 17, 2019

    Had a great experience, they were easy to work with and very efficient at what they do. Customer service helped answer questions and got answers I need right away. Made it very easy to understand the process. Thank you so much for helping me.

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    Staff

    Reviewed July 17, 2019

    Courtesy and professional. They were very knowledgeable and direct.. The ease of fixing and adjusting was a great selling point to accept this application. Thank you for continued support and helping people get back on track. Please have a wonderful day.

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    StaffTransparency

    Reviewed July 17, 2019

    Need to get out of debt quickly. Was scammed by another company. The individuals who I spoke to explained everything really well, and made me feel comfortable. I also was sent all of my paperwork to fill out right away. Tara

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    StaffProcessTransparency

    Reviewed July 17, 2019

    Your representatives were polite and courtesy. They treated me with respect and dignity. The process was thoroughly explained to me. Any questions I had were answered in a timely fashion. I will highly recommend your business to friends and family.

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    Customer ServiceStaff

    Reviewed July 17, 2019

    The welcome call was awesome. You people put a lot of efforts and time for satisfaction of customers. I appreciate it, As well the guidance and cooperation by Colleen **. I pray to God success for National Debt Relief. Thank you.

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    Customer Service

    Reviewed July 17, 2019

    After applying with Brandon ** and having my welcome call with Simon (I’m unsure of his last name), I’d give them both 5 full stars. Transparent, truthful, and extremely polite and real. Whatever training they’ve had within the company and beyond, take note and keep it up. Thank you!

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    Customer ServiceStaff

    Reviewed July 17, 2019

    Both agents that I talked to - my application to, followed by my welcome call - were very thorough and professional. They covered every detail, and left me feeling much more hopeful with my financial future. I would recommend your company highly, to anyone I know, who had similar circumstances.

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    Customer ServicePriceTransparency

    Reviewed July 17, 2019

    Did take longer than quoted to get enrollment call. But so far I am happy with the service I have been given. Now I hope to get some good settlements on my accounts to clear up my credit. I was explained. If all goes as well as it was explained I really should be debt free other than student loans in a year and a half.

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    StaffProcess

    Reviewed July 17, 2019

    I was pleasantly surprised with the ease of enrolling in the program and how quickly they were willing to get the ball rolling to assist me with getting a handle of my mounting debt. Each person I spoke with was knowledgeable and professional and made sure I understood how everything would work.

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    StaffProcess

    Reviewed July 17, 2019

    I appreciate the helpful people and experience I had w/ NDR. Micah and Jewell assisted me throughout the process and I was grateful. I look forward to clearing my debt and moving forward w/ my life. Thank you very much.

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    StaffTransparency

    Reviewed July 17, 2019

    I am in the very beginning stages and so far they have been awesome to work with!! Treat you like a human. They have been very clear and thorough regarding all the information as well. I will update more later on in the program.

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    StaffProcessTransparency

    Reviewed July 17, 2019

    Dashawn and Nancy walked me through the process step by step in a very professional manner. They were both courteous and understanding. It was an easy and pleasant experience. I would recommend your services to my friends and family. Thank you.

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    Customer ServiceStaff

    Reviewed July 17, 2019

    Cathy and Evelyn were very helpful. They had the patience of Joel. They walk me thru everything. They answer all my question. They make sure I understood everything. They help me learn how to use the email. I would give them 100 stars..

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    StaffTransparency

    Reviewed July 17, 2019

    My experience great! It was quick and easy. The representative was polite and efficient. She explained everything very well. The documents came in quick and was easy to sign. Overall my experience was great. I highly recommend this company and I’m happy I made the decision for debt relief!

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    StaffProcess

    Reviewed July 17, 2019

    I would like to say I'm just this program with National Debt Relief and I feel that they will do a great job in resolving my debt. If I had to recommend a program this will be the place I would tell they about. I'm very comfortable with what they can do for me. I thank each person I have spoke with to help me in this program.

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    StaffProcessTransparency

    Reviewed July 17, 2019

    Very satisfying! All of the representatives who spoke with me were helpful and explained and responded to all questions that I had. They were informative and clear on explaining all phases of the program. The representatives made you feel that they were there to assist you.

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    Staff

    Reviewed July 17, 2019

    So far, the experience has been good. No judgement by anyone we've spoken with. Our goal is to gain financial freedom and be successful. The people we've spoken with talked/explained everything very fast, when asked to repeat or slow down they did but this would be right now my only constructive feedback.

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    Customer ServiceStaffProcess

    Reviewed July 17, 2019

    I was very reluctant to call and get information, but after speaking with Erica she made me feel so much better. I was ashamed of my debt and thought there was no way out and no way someone could help me. She helped me to understand that there is help and I wasn't alone in this. She was amazing to work with and so professional. I am excited to start the process, finish and finally be debt free!

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    Customer ServiceStaff

    Reviewed July 17, 2019

    I received an immediate call back after my online submission, and the person I spoke to was beyond amazing. Patient, kind and very helpful. The follow up call was equally great. Feels like a weight has been lifted! I would absolutely recommend this company.

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    National Debt Relief
    Response from National Debt Relief

    Congratulations on being approved and enrolling in the program, Danielle! Thank you for telling us about your experience with your agent as well; we'll make sure to recognize her too!

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    Customer ServiceStaffProcess

    Reviewed July 17, 2019

    I am truly grateful for the quick and efficient response for my request for the Debt Relief program. All members of the staff that assisted me with getting the process started and finalizing enrollment were very helpful and knowledgable. I look forward to working with National Debt Relief to resolve my future debt free financial planning. Thank you National Debt Relief for helping me with these tough and nerve-wracking times.

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    Staff

    Reviewed July 17, 2019

    So far I’ve spoken with 2 people who have both been really helpful, professional, and informative. I feel good about my decision to tackle my debt with help from your company. I don’t know anyone who has used your company, but I did research and saw that you had a great rating with the BBB.

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    Staff

    Reviewed July 17, 2019

    Very very good! Very fast to help me get this done for my wife and me. All is good!!! What more could I say. What very very good job you did for us. Thanks and God bless you for all you do. Very nice. Easy to talk to. Help me a lot with all he did. Thanks so much for all your help.

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    StaffProcessTransparency

    Reviewed July 17, 2019

    I am totally blind and needed a lot of instruction to begin the process. I was able to ask questions and make clarifications as each step was explained. During the phonecall the agents were patient and thorough in explaining the process.

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    Staff

    Reviewed July 17, 2019

    I liked National Debt Relief's enrollment process. They were very nice and the rep that I dealt with was very helpful. I liked him very much.

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    Online & App

    Reviewed July 17, 2019

    Going with NDR was easy. Their application process was simple and so far, things have been going okay as they're still working on some of the settlements. When progress is made, they communicate with me.

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    StaffProcess

    Reviewed July 16, 2019

    Great people, amazing respect and willing to make sure I understood every step. Definitely recommending to all of my friends! Couldn’t ask for better service. They were great in making sure I was well educated, and had no questions. I can’t wait to complete this program with their help. It’s hard to ask for help but they don’t make you feel asking for help is a burden.

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    Customer ServiceProcessTransparency

    Reviewed July 16, 2019

    I believe this is going to save me lots of money, communication was wonderful. Easy sign up and easy to understand, I am very excited to get debt free. Sounds like this is a good program. I was able to understand what they were saying, you always don’t get this.

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    Customer ServiceStaffTransparency

    Reviewed July 16, 2019

    I am not sure of either of the ladies' names that helped me but they were both extremely kind and explained everything in a calm and nice way. I really appreciated how friendly and patient they were. When I couldn't talk when they called they were understanding.

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    StaffProcess

    Reviewed July 16, 2019

    Experience was great, everyone was polite, helpful, and knowledgeable. Would recommend your services to everyone. System is very thorough, several steps to complete. Everyone was very helpful with the whole process. Was great dealing with professional, and very knowledgeable people.

    Thank-you, C.

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    StaffProcess

    Reviewed July 16, 2019

    This is the best thing I have done for myself. Just starting the program but I am sure I am on my way to happier days. Everyone is very helpful. I would recommend this program to anyone who is in a stressful situation. I'm sure this program will be successful. Thanks.

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    Staff

    Reviewed July 16, 2019

    Very friendly, took time explaining each and every detail on helping me threw the whole prosses. Made sure there were no mistakes, and reassurance on how everything will go and that my debt will go away and will help me a lot in the long run. It eased my mind on everything. I'm glad they took their time to get me all set up not feeling rushed at all. Thank you all so much for your hard work and determination to help me threw the whole prosses.

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    Customer ServiceStaffTransparency

    Reviewed July 16, 2019

    Andrea made the welcome call easy as she could. She explained everything and answered all our questions succinctly. She help by making a potentially embarrassing episode bearable. Our whole experience with National Debt Relief has been painless for my wife and I.

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    StaffProcess

    Reviewed July 16, 2019

    The lady that helped me today was amazing! I feel like I was the annoying client that keeps having her make changes (no signal where I’m at so I can’t hear & document was kind of blurry so I couldn’t see it until I downloaded it).. Anyways she didn’t sound annoyed and helped me throughout the whole process. Thank you so much!

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    Customer ServiceStaffProcess

    Reviewed July 16, 2019

    Both Kelly and the other representative with whom I spoke with were beyond courteous and considerate. They both repeatedly checked to make sure I was understanding every step of the process. Absolute perfection in service. The welcome call was far beyond expectation, thorough and most importantly, enjoyable.

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    StaffProcess

    Reviewed July 16, 2019

    Both Rachel and the person I spoke with to complete my application were professional and helpful with my questions and explaining the process. They were so patient with explaining everything, I give them my highest recommendation. I am looking forward to getting myself debt-free.

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    Customer ServiceProcess

    Reviewed July 16, 2019

    It was finished on a timely manner. All information was updated quickly. The use of online forms made the process go smoothly. Emails, and calls were answered quickly and concisely. I had used this program several years ago and was confident that this company could assist me in this financial crisis.

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    StaffProcess

    Reviewed July 16, 2019

    We have had a very good experience thus far. Everyone has been very thorough and helpful throughout the process. I feel confident that they will be here for us, should any issues arise and am looking forward to completing this process.

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    Verified purchase

    Reviewed July 16, 2019

    I was nervous at first, after talking to Bruno ** a couple of times I felt more reassuring of this programed, I know I have a uphill battle with my creditors, hopefully everything will go my way. I am still nervous of my creditors garnishing my wages.

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    National Debt Relief
    Response from National Debt Relief

    The process can seem overwhelming at first but if you stay consistent with your deposits and update us with any changes, we believe you can succeed. Please let us know if there's anything we can do to help things go more smoothly. Thanks for taking the time to leave a review today and we look forward to working with you.

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    Staff

    Reviewed July 16, 2019

    The representatives that I spoke with were very helpful in answering my questions. They were respectful to me and my situation. They conveyed a genuine desire to help me through this difficult and stressful time. I feel as though I will be successful with this kind of support behind me.

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    Staff

    Reviewed July 16, 2019

    They were very helpful. I feel better about my future. Can't wait to be debt free. I have a progam I can keep. Without this help I could not get out of debt and I was scared. They made a payment plan I could afford.

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    Staff

    Reviewed July 16, 2019

    The agent was friendly and made sure I understood everything that National Debt relief offers. She asked me if I had any questions several times to make sure that I knew what I needed to know. Very professional. I would be willing to recommend this program to my friends and family that really need help getting their credit in order.

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    StaffProcessTransparency

    Reviewed July 16, 2019

    The staff very helpful and professional with enrolling me into the program. Both of the people that helped me were honest and transparent in our conversation. Thank your for help. I really appreciate it. I can't wait until I'm debt free and it's a honor to be in the program.

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    Staff

    Reviewed July 16, 2019

    Everyone was so helpful and kind. Made me have a piece of the decision I've made. I don't really see anything needed to improve. The service was very fast and efficient so not much time taken out of the day.

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    Verified purchase

    Reviewed July 16, 2019

    Just want to thank you for the opportunity and for helping me feel more relieved. I am looking forward to completing this program the fastest possible way to become debt free as fast as possible. Now I see my future better with stress out of the picture.

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    StaffProcessTransparency

    Reviewed July 16, 2019

    The representative was very helpful, professional and accurate. All information provided was clear and explanation of the whole issue was fine. Assistance in terms of guidance through the process was good and helpful. Understanding the program was explained as it should be. Opportunity to ask questions was provide accordingly and answers were explained clearly.

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    ProcessTransparency

    Reviewed July 16, 2019

    They explained everything clearly and took the time to make sure I understood how this would be an effective program for me. I feel confident that I will be able to pay off my debts and it gives me peace of mind knowing that there is a plan in place.

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    Transparency

    Reviewed July 16, 2019

    My experience to date with National Debt Relief has been positive. They explained the procedure of getting debt relief, what would happen with my credit standing and how it will rebuild as I am able to pay things off. It's a great feeling knowing I am going to get these things paid without the collections hassle. Thank you so much!

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    Customer ServiceProcess

    Reviewed July 16, 2019

    Both Anthony ** and Gloria from the Welcome Call Center were both extremely helpful in explaining how this program works and what to expect in order to pay down my debt. Overall, I was very satisfied with how I was assisted and I am glad that I chose to consolidate my debt with NDR.

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    Customer ServiceStaffProcess

    Reviewed July 16, 2019

    I was working with Simon **, he was a lot of help. He was very intelligent and funny. I was stressing out over the phone and he made the process very easy. Thank you so much. If I had to rate my experience between 1/10 it would be 1000. GREAT CUSTOMER SERVICE!!

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    StaffProcessTransparency

    Reviewed July 16, 2019

    Very professional and helpful with questions. Both Ameen and the account rep I spoke to today helped me. I sincerely hope this is the answer to resolve my debt. They both walked me through every step of the program and explained how the negotiations work.

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    National Debt Relief
    Response from National Debt Relief

    Welcome to the program, Kathleen. We believe our program is still the most effective way to resolve overwhelming debt in the shortest time for the least money. Over the next 24-48 months, your main responsibility will be to fund your savings account so that we have what we need to negotiate with your creditors. Please contact Client Success with any questions.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 16, 2019

    Updated on 07/30/2024: I was happy with National Debt Relief. They took care of my bills and when I had problems not being able to pay, they worked with me. I was able to see how much progress was being done, how much they were able to consolidate with the people that I was consolidating with. They were able to help me out with a situation that I was going through and I didn't have to worry about phone calls coming to me. I was able to go about my business, do my job, and able to put this money in this account that they wanted me to put in so they could pay these people off. I just finished the program in May with money left over and they sent it to me right away. It took a while, but right now, I'm debt-free.

    Original Review: I called about a month ago. Was not sure to proceed. Today I did and spoke to Ms. Nilsa ** at the time and she remember who I am. She was very helpful in processing my debt. She explained the process and went to the next step and the woman I spoke to there was very friendly and helpful.

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    Verified purchase

    Reviewed July 16, 2019

    National Debt Relief is Fast and easy and they work with you for best services. I love the way they take time to search all of your credit issues that cause my credit score to be low. Thanks National Debt Relief for your help.

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    Customer ServiceStaffProcess

    Reviewed July 16, 2019

    I want to give high praise to Mark **, Certified Debt Specialist, for kindness, empathy and understanding during a difficult decision-making process. He was extremely informative and the made the entire process seamless. The welcome call was also very professional and informative.

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    Staff

    Reviewed July 16, 2019

    I was really nervous about going to thru, but with the help of Angelica she made me feel secure and sure of my decision. She was a great help to me. I will make sure I reach out to her for any assistance or questions I may have.

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    Customer ServiceStaff

    Reviewed July 16, 2019

    Thanks NDR for giving me breathing room on my finances and for an expected end to the all consuming, and seemingly insurmountable debt I've incurred. Lastly, the customer service provided by ALL members of the Success Team is SIMPLY AWESOME!!!

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    Staff

    Reviewed July 16, 2019

    Both young ladies with whom I spoke were very kind and helpful. Could not have asked for any better. They were very efficient and patient. I at least have a peace of mind at this point. Thanks so much ladies!

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    National Debt Relief
    Response from National Debt Relief

    Thank you, Amy! We're happy to hear that your experience has been so positive. We love to recognize our agents' efforts: if you ever have another great experience with one of them, please let us know who they are so we can acknowledge them.

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    Reviewed July 16, 2019

    I cannot seem to find the order number, however I am so relieved to be getting this help from your company. I have the utmost confidence that with your help I will be debt free in a much faster and efficient way. Thank you.

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    PriceStaff

    Reviewed July 16, 2019

    At first I was struggling very hard to pay off my student debt. The wanted a very large amount plus interest. When I found National Debt Relief I got excited. I enjoyed Katherns help! She has me excited to get started! This will save me a lot of money in the long run!

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    Customer ServiceProcess

    Reviewed July 16, 2019

    Enrolling with National Debt Relief was easy. It was easy to navigate. So far, everything’s been great. I'm in the middle of the program and they’re very quick to communicate and to reply back if I have a question.

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    Staff

    Reviewed July 15, 2019

    Very pleasant people to talk to and very helpful. Fast and easy process to get me all set to financial freedom of high-interest creditors and the trap that most credit cards companies get you sucked into. Thank you again for their help and relieving the weight off my shoulders.

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    Customer ServiceStaffTransparency

    Reviewed July 15, 2019

    Henry was great. Very helpful, and put me at ease very quickly. The girl who did the follow-up call (I apologize, I just didn't have her name written down so I could not remember it) was also great. She was very nice and very clear about what I needed to do. Overall, a great experience.

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    Staff

    Reviewed July 15, 2019

    I had an excellent experience. Very nice, customer friendly and very professional. All the help that I need to make my debt relief journey successful was given to me. After talking with your representative I felt very confident That I will have a very successful accomplishment.

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    Verified purchase

    Reviewed July 15, 2019

    They go through everything with you. And tell you in detail what you need help with. They go through options you can choose from. Multiple people in the world use this program and that's why I looked it up myself.

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    StaffProcess

    Reviewed July 15, 2019

    The experience, absolute fanatics. The Staff is very friendly and helpful. The process was very easy to understand and to follow. I am looking forward being debt free in the next forty eight month or sooner. The representative made me very welcome and happy, he was able to understand my situation very well. Thank you for that.

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    Staff

    Reviewed July 15, 2019

    Those who worked with me to get set up to pay off my debts were extremely helpful. I feel like there is light at the end of the tunnel and I am no longer going to be drowning. I’ve already recommended this program to a friend. I’m hoping I will be able to get through this hard time in my life without the complete stress of having the debts hanging over my head, because now they will be manageable.

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    Staff

    Reviewed July 15, 2019

    My representative was patient and kind. She answered all my questions and pointed me in the right direction. I appreciated her time and repeating a few details I needed. Thanks. Glad to be working with your company and what you can do to help me in the near future with my finances.

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    Staff

    Reviewed July 15, 2019

    Great people and very helpful. Very informative and professional. Tools are good. Satisfied and relieved. I will recommend them to friends in my situation and others. I appreciate their help. And made feel better I was paying bills but not lowering balances.

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    Staff

    Reviewed July 15, 2019

    Both representatives that helped me, one to set up my account and to welcome me to the debt relief program, were component, and professional in dealing with my issues. I want to thank you for your understanding and patience. It will be a pleasure to refer you to anyone who may need your assistance.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 15, 2019

    Camila was very wonderful and walked us step by step through the entire welcome call. If we had any questions or concerns she gratefully answered them with no hesitation. She also went into details to explain how the process worked.

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    Customer ServicePriceStaffTransparency

    Reviewed July 15, 2019

    Extremely thorough, excellent communication, very patient, answered all of my questions, reviewed all documents in detail. Debt Specialist was extremely helpful and very informative. I highly recommend this company if anyone needs Debt Consolidation. This Company took a strong interest in my needs to become debt free.

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    Customer ServiceStaffTransparency

    Reviewed July 15, 2019

    Very good communications. Helped me understand what I was getting to and how it can help me. Helped me understand what all the numbers meant and how much I have accumulated. Very friendly and answered all of my questions. Very clear on what the program was and how they can help get out of debt and still be able to have a life.

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    Staff

    Reviewed July 15, 2019

    They are very understanding and made sure I understood everything. So far everything has went well and I hope everything go as well as we move forward which I am sure it will. I am looking forward to finally having some debt relief.

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    StaffTransparency

    Reviewed July 15, 2019

    All representatives were very helpful. They explained this to where I understood what I needed to get myself out of this mess. I will be recommending them to everyone I know that needs debt relief and don't want to have to file bankruptcy.

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    Customer ServiceStaff

    Reviewed July 15, 2019

    Welcome call and to go over all the information contained in the agreements. Dena ** and Jay ** have been very professional and were able to answer all of my questions in a prompt manner. Thank you for the time they have shared with me.

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    Staff

    Reviewed July 15, 2019

    Kay has been amazing and if this goes well I look forward to turning the corner on this thank you all for your time and assistance. Looking forward to hearing from the team on the positive results of the negotiations.

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    Staff

    Reviewed July 15, 2019

    There was a lot of information to comprehend, but the representative was knowledgeable and experienced. All my questions were answered but I am sure I will have more questions in the future. Overall, a good experience. It will be a different experience.

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    Customer ServiceStaff

    Reviewed July 15, 2019

    Chan ** was very patient and understanding. Very helpful. The welcome package was also helpful. They helped go step by step in the documents. They were patient with me and answer all of my questions. I would use them again. Chan even assist me with the computer.

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    Process

    Reviewed July 15, 2019

    I am very impressed on how quick and easy process it was. I should have contacted them a long time ago. They answered all my questions and made it easy to understand the process. Plus they have a second person contact you to double check and review to make sure you understand the process.

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    Customer Service

    Reviewed July 15, 2019

    It was hard to make this call because I feel like an idiot for getting myself into this but they were so kind and answered all my questions! I hope the service I receive is as good as the customer service!

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    National Debt Relief
    Response from National Debt Relief

    We're glad you made the call, DeAnna! Don't hesitate to contact us if there's anything you need.

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    Customer ServiceStaff

    Reviewed July 15, 2019

    Great customer service. will tell friends about the program. The reps were patient and calm and listen. I felt that they wanted to help me in a genuine way. Each time I called any rep was able to assist me with questions that I had regarding my account.

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    Staff

    Reviewed July 15, 2019

    Both agents helping me were very nice and know exactly what they were offering. I am glad I was able to interact with each one of them. I will definitely recommend National Debt Relief to any one that needs them.

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    StaffProcess

    Reviewed July 15, 2019

    I feel very confident that this program will help me tremendously. The people that I spoke with were very professional and helpful. They made sure that I understood everything about the program fully. I believe that this program has given me hope and resolution for my problem. I know I need to learn how to manage my money without the use of credit cards. Again thank you all for helping me with this situation.

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    StaffTransparency

    Reviewed July 15, 2019

    Everything was explained perfect And in a nice mannered way. They went over everything clearly and made sure to ask me if I had and question or concerns. Didn’t take long on anything had all the answers I need when asked.

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    Staff

    Reviewed July 15, 2019

    Everyone was very friendly and very helpful. They made me feel much better about the situation I was in. I actually felt like there was light at the end of the tunnel. I would definitely recommend them to friends and family.

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    Customer ServiceStaff

    Reviewed July 15, 2019

    So to clear one thing up, I am not up buying maniac. I got into trouble with credit meeting life’s expenses: car breaks, food, school supplies, etc. I got in a jam quickly and there was a lot I did not want to do, for example the credit cards shuffle. Get a no interest bearing card and move my debt. Anyhow, I did a bunch of research on debt relief programs and National Debt Relief seemed to be on the “top of the heap”. I knew these programs were created to make money, but which was the most helpful to me.

    So, I went with national debt relief and I’ll have to say that my experience was very positive. The customer service provided was above par. They answer the same question 20 times and were more patient and more I asked h. I went with national debt relief and I’ll have to say that my experience was very positive. The customer service provided was above par. They answered the same question 20 times and were more patient and more I asked it. They were very accommodating. They kept saying if you have any problems just call us and we’ll figure it out. They were true to their words. I had to make changed to my life to not let this happen again. Finally I got out from under. Freedom!

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    Verified purchase

    Reviewed July 15, 2019

    I would like to thank this company and all that helped me achieved relief from my debt that I am in. I look forward to working with this company to get me back on track. Thank you for your help again.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for taking the time to leave a review, Cassandra. We also look forward to working with you and helping you reach your goals.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 15, 2019

    I am feeling very relieved that I can get help to get rid of my debt. Very professional and informational on the phone! Called me back and gave me specific info. Also very timely with contact info and signed documents!

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    StaffProcess

    Reviewed July 15, 2019

    I searched debt relief and National Debt Relief was one of the top ones. Enrolling with them was really easy and really quick. Everything went smoothly and the payment plan is doable. I'm almost done with the program and they have just been really helpful and very informative with everything. If I ever had any questions or concerns, getting ahold of somebody was pretty quick.

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    Customer ServiceStaffProcess

    Reviewed July 14, 2019

    Simon and Killowilkiey helped me in the process, they both are very knowledgeable and professional. They answered all my questions and concerns to the best possible, they offered help whenever needed by accessing the provided website or via phone. Thanks.

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    Customer ServiceStaff

    Reviewed July 14, 2019

    They always got back to me in a timely matter. Very kind and professional. I would recommend to a friend or family member for sure. I can hardly wait to start paying off our debts. It will be such a relief! Thank you!

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    Customer ServiceStaffProcessTransparency

    Reviewed July 14, 2019

    Very helpful and very friendly. Answered my questions. Was able to do it all online. Would recommend to others. Process was easy. Everything was explained very well and in detail. Easy to reach and very well set up and the wait time was quick.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 14, 2019

    NDR has been VERY helpful and they explain everything so there are no questions left unanswered. They have all been very professional and each person I have spoken with has been VERY nice at all times. I highly recommend using them if you find yourself in a bind like my mom has. Thank you NDR for all you have done and continue to do. You really have saved us from sleepless nights and much worse. You guys are AWESOME. I Really want to thank Isaiah. He Really helped me to feel comfortable during the whole process and I look forward to working with him during this time. Thank you all. You do a great job!#

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    StaffTransparency

    Reviewed July 14, 2019

    I had a lot of debt and going with NDR sounded pretty good as they have a good program. Enrolling was easy and straightforward. Their reps explained everything. Thus far, I've had a great experience and their people have been wonderful. I've received excellent service.

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    Customer ServiceStaff

    Reviewed July 13, 2019

    David ** and Jewell helped me to get started. We shall see how this goes. They were very understanding, not passing judgement and answered all questions that arose for me. When I called for the initial "welcome call", I was on hold for 20 minutes before Jewell answered. She quickly took my frustration level down a couple notches with her pleasant apology and demeanor. This was a decision I had to make and while it's not a comfortable feeling being put in this position, I think everything will be fine now.... hopefully!!

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    National Debt Relief
    Response from National Debt Relief
    Hi Linda,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

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    Customer ServiceStaffTransparency

    Reviewed July 13, 2019

    Customer service representative was very knowledgeable. Everyone I talked to was very polite and understanding of my situation. Everything was explained to me very thoroughly. I’m happy that National Debt Relief is able to help me with my credit cards.

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    Customer ServiceStaff

    Reviewed July 13, 2019

    Less debt and less time to pay was my goal in making an agreement with NDR. To be out of debt in 2 years is something to look forward to. A patient and understanding customer service person helped me and I am grateful.

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    Verified purchase

    Reviewed July 13, 2019

    So far everything has worked out fine! I'm happy I chose to get out of debt as quick as I can! With all your help! Thank you National Debt Relief. I have never been this far into the amount of debt I am in now?

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 13, 2019

    Starting with the first call, I was pleased. The staff listen to my concerns, answered my questions. They walked me thru the process easily and I was able to make a hard but good decision. Thanks for the help and support.

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    Verified purchase
    Staff

    Reviewed July 13, 2019

    Very professional matter to assist my request and all went very smoothly that I am very impressed with this company!!! I feel very comfortable with my agent, Areg ** and will communicate with him for any matter in the near future. Kudos to National Debt Relief!!!

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    Verified purchase
    Staff

    Reviewed July 13, 2019

    My experience was a very knowledgeable staff that were very helpful by explaining things. I believe that National Debt Relief was great decision and look forward to working with them. National Debt Relief appears to be able to greatly reduce your debt while allowing you to get a better credit score within a few years while eliminating interest from minimum payments. It is a No brainer.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2019

    Everyone was completely thorough & answered any questions I had. I look forward to completeing the program and becoming debt free. I would recommend this to anyone needing debt relief. Justin & the follow up call personnel were great.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2019

    Both people who helped us were great. The first person we got when seeing if we qualified was super helpful and kind. I loved working with her. (I think her name was Katherine.) The second call we had the lady talked really fast, which wasn't great at times. We were not provided our account number and I cannot find it.

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    Verified purchase
    PriceStaffTransparency

    Reviewed July 13, 2019

    I was getting to a lot of debt with credit cards. The interest rate on it was killing me. I was just making minimum payments and it was getting out of hand, so the balance wasn’t going anywhere. They just kept on adding on and on. So, it just wasn’t moving and budging anywhere. I heard good things about National Debt Relief. I did a little bit of research and found out that they were one of the best debt consolidation companies there was. I always hear about it on the radio too. So, I was like, let me give them a call and see what they can do.

    The enrollment process was easy. They took care of everything for you. They do all the leg work, and then they’ll send you the stuff to sign, and they explain it very well. It was pretty simple. They also work with you when something comes up unexpected. And they understand that if they need to extend out your contract to suit your needs, or if you have some unexpected finances or something that come up, and then it kinda messes with the plan. I had to adjust mine a couple of times, but it was fairly easy. They’re just great. I have no complaints. They work with me and they're very professional people. So, I’m very pleased with what I’ve experienced so far.

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    Verified purchase
    Staff

    Reviewed July 12, 2019

    Everyone has been great but Cierra ** is incredible and I feel so safe working with her. I am really looking forward to fixing this problem in my life and I can't wait to see the results. I will be praising your company and recommending for sure once this finalizes and all is well.

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    Verified purchase
    Staff

    Reviewed July 12, 2019

    Our experience with NDR has been one of the most thorough and professional experiences we have had with a company in a very long time. Working with Nate to navigate our unique situation was pleasurable and effective. We are completely satisfied and can't wait to work with them to complete this important transaction.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 12, 2019

    The folks who helped me today were so kind and respectful! They could not have been nicer and more helpful. They made the process painless! I am very happy I called you guys! Hoping this plan gets me all squared away soon.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2019

    Customer Service members Brandy and Brandi were very helpful and polite. Very professional. Answered all my questions with their knowledge. I would recommend this company to friends and family. The welcome call was very professional and answered all questions with no hesitation.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2019

    Both men, Almas ** and Stephen ** were great! Both men were polite, patient, and very informative. My husband and I are both nervous about the hit to our credit rating as well as the menacing phone call from these creditors while the 25% of settlement is being reached and wish you could begin negotiations with our creditors a lot sooner. What say you?

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    Verified purchase
    StaffProcess

    Reviewed July 12, 2019

    The whole process of applying for debt relief was so easy. Every person I spoke with was knowledgeable, friendly, courteous and supportive. Making the decision to apply was hard enough but having a “support team” behind me has made this decision a good one. Thank you for your help!

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 12, 2019

    Angelica was very very helpful and considerate. I appreciated the time she took with me. She explained the process and what NDR could do for me. I am hoping for a good outcome without any unpleasant surprises. This is a very scary step to take and I am relying on NDR to fulfill their promise to me.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 12, 2019

    So far it has been a pleasant experience considering the circumstances. The counselors have been very nice and respectful. They have walked me through the process and the welcome call was very helpful. I am having a little trouble signing the document but Im sure I will figure it out as I'm not good at all the computer stuff you have to do.

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    Verified purchase
    PriceStaffProcess

    Reviewed July 12, 2019

    The people I talked to were really good at explaining the process. They wanted me to be comfortable with the choice I was making. They assured me that this would be the best way to become debt free. I have always paid my cards on time. I would not have done this if interest rates were more reasonable. I'll be thankful when it is finished.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 12, 2019

    I’ve been very pleased with the open communication, honest feedback, responsiveness of NDR. I felt like they were on my side from the beginning, and that they were very clear with my options. Once I’d settled on using NDR, everything was quick and smooth to begin!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 12, 2019

    Customer service was very compassionate and understanding. It was great to know that the person on the other end of the phone was understanding and did not judge. I am certainly looking forward to the end results and getting my life back on track. Thank you!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 12, 2019

    I was very impressed with Viola in the way she ask, and help me with my start up program today. Yes I would tell others about this program. Viola answer my question before I had a chance to ask, which was great for me. Thank You.

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    Verified purchase
    Process

    Reviewed July 12, 2019

    Jay ** helped me understand what he was consolidating and the process. Jay answered all of my questions, concerns and took me through the filling of the paperwork. Overall the experience with Jay was GREAT!! I would highly recommend The National Debt Relief Program to my friends and colleagues.

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    Verified purchase

    Reviewed July 12, 2019

    I'm happy that NDR is helping me settle my debt but I'm disappointed that I couldn't all of my creditors on the list, but overall, I'm thankful to finally start getting some of my debt paid off and get my life back.

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    National Debt Relief
    Response from National Debt Relief
    Hi Eulis,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed July 12, 2019

    They did everything quickly, the attention was great, they answered all my questions. I just hope they help me in the same way to solve my debts. They have very trained agents in Spanish to help you, I am very grateful to them.

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    Verified purchase
    Staff

    Reviewed July 12, 2019

    I was very pleased with how everyone I talked with was helpful, articulate, and I could understand them (no foreign accents). They all did a great job, were very thorough and covered everything very well.

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    Verified purchase
    Staff

    Reviewed July 12, 2019

    Was very happy to get the help I needed. Al ** was very helpful, professional, yet personable. He eased my fears and gave me hope. Thanks So Much! I'm so grateful to Al and National Debt Relief for being there when I needed it the most !!!?

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    Verified purchase
    Staff

    Reviewed July 12, 2019

    Very friendly and helpful staff, everyone is very polite, I cannot wait for the outcome of debt relief and to be debt free, it's gone to feel so good. Thank you Mark for all your help with this. Cannot wait to see how it goes. Thank all of you for your help.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 12, 2019

    Everyone I spoke to was very understanding and professional. Thank You! The process was explained to me in great detail from the first person I spoke to, and the welcome call. I would highly recommend you to anybody I know who is in need of your services.

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    Verified purchase
    StaffTransparency

    Reviewed July 12, 2019

    The staffs are knowledgeable and patient and friendly. They explained everything that I needed to know in detail. They went over each part of the application, what I should expect from this program, and what the outcome would be.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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