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National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    Page 113 Reviews 16575 - 16725
    Verified purchase
    Staff

    Reviewed Feb. 27, 2020

    The staff I spoke with were professional, very helpful, and seemed eager to help me out of my financial hardships. I appreciate all the work they did to make sure I understood every aspect of the sign-up, the welcome, and the follow-through. I was surprised it was that easy. Thank you.

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    Staff

    Reviewed Feb. 27, 2020

    I was very apprehensive at first, but Angel was very professional, patience and sensitive to my concerns without making me feel uncomfortable. So overall my experience was very good, and I would recommend NDR to anyone. Keep up the good work.

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    StaffHonesty & Transparency

    Reviewed Feb. 27, 2020

    The people I have talked to are very professional and honest. They explained the process to me properly and patiently. I would certainly recommend to my friends. Having being burdened by debt is a depressing experience. it is nice to have an organization that guides you out of it.

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    Staff

    Reviewed Feb. 27, 2020

    Both representatives were extremely helpful and very understanding of my situation. They made me feel right at home like family and really made me comfortable with dealing with this situation which has caused stress and anxiety on myself and my family.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2020

    I was impressed by how professional Tyler was as well as the lady who called today. I didn't feel like I was being judged or talked down to. I was given clear instructions and information about the program. I would definitely recommend this program to others.

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    Staff

    Reviewed Feb. 27, 2020

    Both Tyler and Whitney was very informative and made sure we had no questions. They went over all the information and made sure we understood all the information given. Informed us of all the steps that would be taken during the "getting started" process and what to expect. How to keep track of all activity online with the portal. Was very pleased with this first step to achieving our financial freedom.

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    Staff

    Reviewed Feb. 27, 2020

    Very friendly and nonjudgmental staff during this humbling time. I’m thankful for this opportunity and am looking forward to becoming debt free through this program. The staff treated me well and was very professional. I feel I could recommend this to others in need.

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    Verified purchase
    Staff

    Reviewed Feb. 26, 2020

    Everyone l spoke to was very knowledgeable and helpful. Answered all my questions and explained to me each answer to the questions I had. Both Charles and Anthony really was a lot of help to make sure I was completely satisfied. Thank You.

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    Staff

    Reviewed Feb. 26, 2020

    Sign-up Process. Very courteous and patient with all our questions and concerns. Process was very clear and straightforward towards resolving any misconceptions that we had. The representative that took care of our account was knowledgeable and understanding. The process to our financial freedom presented alleviated our stresses.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2020

    Both Michael and Javier were great to talk with on the phone and answered all my questions. Michael was extremely helpful and gave me time to think about my options. He was very personable and easy to talk to on the phone.

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    Customer ServiceStaffTimeliness

    Reviewed Feb. 26, 2020

    My experience was great. Michael was very helpful. Guide me through the process. On the next day I received a call just to complete my application. The woman was really helpful guiding me through the whole process, explain things to me, answered my questions. Forgot her name but she was really good and thank you.

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    Verified purchase

    Reviewed Feb. 26, 2020

    My overall experience was good. I was a little nervous at first but all my questions were answered and I am feeling great about being 1 step closer to being debt-free. James went above and beyond making sure I understood the program.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2020

    I worked with Darius as my initial consultant and then Anna for my Welcome call. Darius was very helpful and patient and answered all my questions during the process. He was helpful and made me feel comfortable with the process. Anna provided great customer service and answered any questions I had during our phone call.

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    Verified purchase

    Reviewed Feb. 26, 2020

    The people who talked to tried to explain and clarify everything for me. Although I was in two minds and did not have good feelings about starting the program, I got to feel better as I learned more about the program and they clarified more for me.

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    Staff

    Reviewed Feb. 26, 2020

    They help me with my credit problem and went over everything page by page. I would tell other about your company. Both people help me very well. They walk with me page my page. My overall experience with this debt company was very good from both people.

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    StaffTransparency

    Reviewed Feb. 26, 2020

    Easy to understand. Representative was very informative and pleasant to talk with. He was very thorough in his explanations and made me feel at ease. The process was easy and all my questions and concerns were answered to my satisfaction. I would recommend this service to those who are seeking a way out of debt.

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    Staff

    Reviewed Feb. 26, 2020

    Excellent service and goes the extra mile to make sure I understand. They went over it at least 2-3 times. Michael made me feel secure and so did Taylor making sure they’re here for us. I can trust this company because they add value to it.

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    Verified purchase

    Reviewed Feb. 26, 2020

    I was extremely happy with my experience with everyone from National Debt Relief. I was very comfortable making the decision to move forward with the program due to all of the valuable information provided to me. As well as Josh being able to answer every single question that I had heading into this decision.

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    Staff

    Reviewed Feb. 26, 2020

    BRIANNA is one of the greatest, most patient individuals I have EVER met. She is an awesome teacher and deserves the greatest salary and accolades you can possibly give her. I am so proud of a woman who can get other women educated about their financial experiences.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2020

    Thanks so much NDR for being so helpful and guiding me in the right direction to being debt free!! Everyone on the phone was very helpful and made sure I understood everything they told me to get the process going!

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    Staff

    Reviewed Feb. 26, 2020

    I have been nothing but grateful for the wonderful treatment I have received from everyone at NDR. Everyone is very professional, but overall, they make you feel a sense of peace in this very stressful situation. I am just getting started and I have a long road ahead, but I am grateful for everyone in this company who have taken a big weight of my shoulders. THANKS AGAIN!

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    Staff

    Reviewed Feb. 26, 2020

    Our entire experience was breathtakingly easy!!!? Our initial contact was Lana **. She was everything you could want in a customer rep; concise, informative,

    patient & professional. Our Client Success agent was all that as well. The initial set up has been a seamless process for which we are so grateful for. We feel as if we have had a great storm cloud is now starting to dissipate.??? With Much Gratitude ???? Cheryl

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 26, 2020

    Very helpful. They did a good job or being informative and answering any questions that I had. they responded very quickly and the phone calls did not take a large amount of time. I was happy with the experience and did not feel like they were judgmental or condescending.

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    Staff

    Reviewed Feb. 26, 2020

    Since joining National Debt Relief I have had such a great experience. They have answered all my questions with Patience and kindness. I truly am grateful to everyone who has helped me and for national debt relief for giving me a chance. Thank you.

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    Staff

    Reviewed Feb. 26, 2020

    They have explained everything thoroughly and they are so kind. They leave me feeling confident after every interaction. This is a scary process and it is important to me to understand everything that is happening and why. I have spoke with the agents so far.

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    CoverageStaffBilling

    Reviewed Feb. 26, 2020

    Although I have not began the process nor my first payment. It is hard to tell me my experience. I do think that the patience and humble employees I spoke to were very helpful during a stressful time. They reassured me that this is the right thing for me to do and even using some of their life experiences and how it helped them or loved ones. It also made me feel more comfortable in the decision I was making because I was about to settle with a debt collection agency in which I had no clue what the outcome of that would be. I am not familiar with any of this "fixing my debt". I look forward and I am hopeful for my future and it gives me something and relief to look forward.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2020

    My account rep Tyler made the process easy & painless and left me with a piece of mind that I made the right decision. Also the Welcome call was pleasant and we just reviewed all previously discussed points. All in all so far I am happy and hopefully will be out of debt in a few years. Thank you.

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    Staff

    Reviewed Feb. 26, 2020

    Both of the gentlemen that I spoke with were knowledgeable, courteous, helpful and detailed. I felt comfortable with making the step to go forward. The process itself was easy and understandable. I look forward to working with the company going forward.

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    Punctuality & Speed

    Reviewed Feb. 26, 2020

    I cannot say enough great things about National Debt Relief. The process was explained to me clearly. The entire process was quick and easy and has me on the path of a debt-free life. I will refer this program to anyone looking to change their lives.

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    MaintenanceStaffBilling

    Reviewed Feb. 26, 2020

    I had excellent help, all my concerns and questions were answered with true kindness and no judgement. They really are wanting to help you with paying off your creditors and have the financial freedom from debt. I was struggling every month with nothing left, only to turn back to the credit cards to by food and staples. They have helped me break that vicious cycle. The relief from the continuous stress of struggle.... I am taking my first breath In such a long while.

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    Staff

    Reviewed Feb. 26, 2020

    It was a good experience. I received all necessary information & instructions needed. I feel a little relief already. Thank you. All of your representatives have been pleasant and did not make me feel embarrassed over my situation. I would\ will recommend to anyone I know who may be in a similar situations.

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    Verified purchase
    Staff

    Reviewed Feb. 26, 2020

    Adam was amazing! He made me feel confident in the decision I made and answered all my questions further than expected. He was very kind and made me feel like my information was secure and confidential! All in all, I’m so glad I went through National Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 26, 2020

    Jeff ** was my debt specialist. Patient and had great customer service. Helped me make some adjustments as well. Would highly recommend. He went above and beyond to make sure I was taken care of. Hopefully this will get me out of my debt!

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    Customer ServiceStaff

    Reviewed Feb. 26, 2020

    The man who handled my welcome had slurred speech and was hard to understand. He mishandled the entire interview. I was very annoyed and called him on it.

    Carlos ** was awesome and explained everything very well. He made me feel secure in this.

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    Staff

    Reviewed Feb. 26, 2020

    So far I am very pleased with the process and look forward to getting back on track. George was great representative and he really made the process easy to understand. I am looking forward to completing the program and rebuilding my credit.

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    Customer ServiceStaff

    Reviewed Feb. 26, 2020

    I'm very happy with the people who have called and talked to me and are trying to help me. Jeff ** has been one who made me feel comfortable from the beginning. And everyone else after talking with him had been very nice and made sure that I understand everything.

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    StaffEase of Use

    Reviewed Feb. 26, 2020

    Seriously I was scared but Daniel and Taylor both made everything so easy and smooth. I am confident and knowledgeable about the program and looking forward to my bright future. The website was easy to use and understand all my rights and details were explained very well. This is an amazingly understanding company.

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    Punctuality & SpeedOnline & App

    Reviewed Feb. 26, 2020

    I'm concerned. I want to be debt-free before retiring. I pray I did the right thing. The process to getting started was a typical online application. Chad informed me of the negative repercussions. Too early to give an accurate review at this time.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Feb. 26, 2020

    I was very nervous and anxious about this whole process but Nate ** was very patient, understanding, knowledgeable and comforting (in a very professional manner.) I appreciate all the work he has done for me and I look forward to being debt-free.

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    Punctuality & SpeedStaff

    Reviewed Feb. 26, 2020

    What I expected to be a daunting, anxiety ridden process turned out to be stress-free resolution to my long standing debt concerns. Naya my application specialist was courteous and flexible in working around my chaotic schedule. She was incredibly knowledgeable and answered all my questions with clear and direct answers. She gave me all the guidance needed to make a well-informed decision. I couldn't be happier with the service I have received throughout the application process.

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    StaffBilling

    Reviewed Feb. 26, 2020

    The NDR rep did a wonderful job during the enrollment. It couldn't be better. Now, I'm getting the bills paid.

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    Billing

    Reviewed Feb. 25, 2020

    Everything was explained very well. Made me feel confident about my decision. My payments to them are very low, so I was able to start living better right away. Hopefully they can settle all my debt so I can put this in the past and start my debt-free life with my family.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    My experience with National Debt Relief has been outstanding thus far. Will definitely recommend to others. The professional manner of both the initial contact and follow up has been extremely helpful. The public in financial hardship will definitely benefit from this program.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    Very professional and kind. Explained everything thorough from beginning to end. I definitely would recommend to family and friends. I definitely will sleep better at night. The process once I made the call and talking to very nice understanding people.

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    Staff

    Reviewed Feb. 25, 2020

    The representatives were very knowledgeable and helpful with my concerns. They helped me through the entire process of the paperwork and assurance that this was the best solution to my financial situation. I am looking forward to being debt-free through this program.

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    Verified purchase

    Reviewed Feb. 25, 2020

    My enrollment with Debt Relief was a breath of fresh air. I was very leary in joining but Ben made it smooth and easy to sign up for the program. Debt free is what my goal is and I believe this is the right platform for me to retrieve it. I look forward to working with this team effort.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    It took a while but Andrew was able to explain to me and instill confidence in me that this will work. I had a lot of questions that he was able to help me with even after being on the phone for 2 hours, I just needed his reassurance that my credit will be just fine when this is over and even before.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    The two customer service representatives I spoke with was excellent and professional. The first representative Daryl made me feel comfortable and at ease of the process. The second representative Camilla made sure I understood everything. I would recommend this service to my friends and family. I hope to have as great outcome with the results.

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    Staff

    Reviewed Feb. 25, 2020

    NDF are really helpful and thorough with explaining the process and how it works. I am happy I made the decision to get my debt settled with them. I am in the initial phase so I'm hoping things go according to plan. :)

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    Staff

    Reviewed Feb. 25, 2020

    Ameen was the best. Everyone there is very helpful and explained everything.. This is very helpful for a single parent.. Every one I spoke to is very nice and understood my problem, they went over everything the whole program and it sounded great.

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    Customer ServiceBilling

    Reviewed Feb. 25, 2020

    Very satisfied with information about how to properly organize and start my way to be debt-free. Thanks. I feel like a big load was lifted from my shoulders, and I will have better sleeping time without the constant worry about not be able to make payments on time and start getting calls from creditors. Thanks. I will recommend this company to my friends. Thanks again.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    First, I would like to thank Paul for being very friendly and very informative on how the program works. At first I was not very sure if I was making the correct decision but after hearing Paul inform me how the programs works and how much money I was going to save, really made me make the decision to proceed. The Welcome Call individual was also friendly but I could tell she needed more experience. She needs breathe, be calm. Could tell she was reading a script. Kept pausing and re reading the passage. I think she will be great once she has more experience with inbound calls.

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    Punctuality & SpeedStaff

    Reviewed Feb. 25, 2020

    The employees that I dealt with were very helpful. They explained and answered all my questions. They explained how the program works and my concerns with late fees piling up with creditors. They were both very knowledgeable about their job.

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    Punctuality & Speed

    Reviewed Feb. 25, 2020

    Easy process. Did not take much time. Approved quickly. Hoping to be debt-free soon. Will wait and see how it goes. Very nervous but excited to be debt-free. Never tried debt relief before. Hoping never have to again once I get on my feet.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    Carlos was professional, friendly and did not make me feel guilty for the financial situation I was in. He was helpful and maintained contact until I was all set up. The welcome call staff was helpful and courteous. The program was explained and reviewed several times. I feel a peace of mind going forward.

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    Customer ServicePriceStaff

    Reviewed Feb. 25, 2020

    Due to a recent hardship I had no money at all. Living paycheck to paycheck was horrible. I was finally convinced to seek help. I filled out an online debt relief quote at www.nationaldebtrelief.com and got a call from Patrick. Super helpful. He took some information and helped guide me through the process. Even going through all the paperwork and asking if I had any questions. (I didnt :D) I then missed a couple of calls as I did not charge my phone. I called back and was greeted Lydia as part of the welcome call. She was also super friendly and thorough, guided me through everything and gave me some contact numbers and emails just in case. Overall happy I got the call. It feels good to have a plan. Thank you guys.

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    Staff

    Reviewed Feb. 25, 2020

    The lady I spoke to was very nice and helpful! Highly recommended to anyone needing help with debt. This experience has been nothing short of amazing. She made me feel very comfortable and relieved about dealing with all of my debt. I wish I would of done this sooner.

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    Staff

    Reviewed Feb. 25, 2020

    Steven made the process very clear and understandable. This is a big decision and he made me feel at ease with my choice. He was up-front with all information, good and bad. I feel much better about moving forward and becoming debt free.

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    Staff

    Reviewed Feb. 25, 2020

    Charlene and Pamela both sounded very nice and were both very helpful. They were very informative regarding the application process. They helped to ease some of my worries regarding my debt. They made the application process understandable.

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    Customer ServiceStaffBilling

    Reviewed Feb. 25, 2020

    I've had a wonderful experience so far. Lonnie was extremely informative and so was the customer rep. who gave me the follow up phone call. I'm excited to finally get my finances back on track. I know with the help of National Debt Relief, I will be able to buy my house in the future and be debt free from credit cards and medical bills.

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    Staff

    Reviewed Feb. 25, 2020

    Very professional and friendly, easy to deal with, the whole process was less stressful than expected. Would recommend this service to a friend or a family member, they explained all details and fees in a manner that anyone can understand... Left with a feeling that I made the correct choice moving forward.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    Every associate that I was involved with from National Debt Relief was very professional and explained the whole program in detail. I felt very comfortable with their responses to my questions. I would definitely refer this Company to other people looking to pay off their debt. This was the best decision I have ever made in controlling my expenses.

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    Sales & MarketingStaff

    Reviewed Feb. 25, 2020

    Daniel was very kind and accommodating. I never felt pressure from him. I really appreciate the customer portal, it makes this process very simple and convenient. I look forward to the remaining experience, so far I think this program will be good for us.

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    Staff

    Reviewed Feb. 25, 2020

    From the moment Paul, my initial client rep, reached out to me I've felt a huge weight to begin to lift off my shoulders. From explaining just how debt, credit, and debt relief work, I've felt more and more comfortable with making the decision to move forward with National Debt Relief. I am hoping that by the time the program ends, I will be financially literate, financially stronger, and ready to move on with my life.

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    Staff

    Reviewed Feb. 25, 2020

    They explained everything very well and didn’t feel pressured to make a decision I wasn’t comfortable with. Each step of the plan was explained and any questions I had were answered. I have spoken to other debt relief companies and NDR feels the most professional.

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    Punctuality & SpeedStaff

    Reviewed Feb. 25, 2020

    Was a simple process from beginning to end for the enrollment phase. Will be anxious to see how the process plays out. Treasure ** was a delight to deal with. True professional! All paperwork was easy to access and sign. Now the wait is on till the process and debts are paid off. Till then, Cheers!

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    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Feb. 25, 2020

    Adam ** was amazing. He was very helpful and very thorough with his explanation however when I called the second number I spoke with Tiara and she was not as professional and it seemed as if my questions were annoying her and as a first time customer obviously stressed due to my current financial situation. I was not prepared to be talked down to as if I am not valued. I am making a decision.to better myself and my finances and the last thing I need was for her to speak to me in a belittling tone.

    I have worked customer service and there was no smile coming through in her to me and it was rather discouraging. If I had spoke with her first I would have hung up and tried something else. Tiara was less than pleasant to deal with and at the end of the conversation she hung up the phone. When she was reading her script she was stumbling and seemed distracted. It was an overall terrible experience in such a high stressed environment for a client. She was speeding through all the material. Adam ** however once again was exceptional with his delivery. I hope your company have more Adams and less Tiara or this will make for a less than positive experience.

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    National Debt Relief
    Response from National Debt Relief

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. This is definitely not a usual occurrence for our company. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

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    StaffRates

    Reviewed Feb. 25, 2020

    After reviewing several debt relief agencies online, we decided to go with National Debt Relief because of their high ratings. They did not disappoint - professional, thorough and very helpful. They explained everything completely and answered all of our questions.

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    National Debt Relief
    Response from National Debt Relief

    Colleen, we look forward to working with you to resolve your debt! We're glad you chose us to work with you to help ensure a more stable and secure financial future. Please let us know if there's anything else we may be able to do for you.

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    Customer ServiceStaffRates

    Reviewed Feb. 25, 2020

    Really good people. They help me with all my doubts, if I have to rate the service it would be A+. They were really patient with me, and help me on every step. Danielle, she's the best. She answers my calls, my doubts, all my questions.

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    Staff

    Reviewed Feb. 25, 2020

    The two people who helped me were very efficient and professional. I appreciated their candor and kind help. National Debt Relief is a step to better things and working on my credit score and finances. Thank you.

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    Staff

    Reviewed Feb. 25, 2020

    I was very happy and very pleased. In all phases and aspects of my experience with National Debt Relief. They did an amazing job! The staff on hand. We're very professional, very understanding and compassionate. I would highly recommend them. To anyone who is looking for top notch debt consolidation services or advice.

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    National Debt Relief
    Response from National Debt Relief

    Pedro, we're so glad to hear you're off to a good start! We're proud of our agents and they're some of the most professional in the business. It's good to know that you got to experience their professionalism and efficiency firsthand during this tough time. Welcome to the National Debt Relief family and we hope to hear more great news from you in the coming months. Thank you for leaving a review today.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    Customer service was extremely kind and empathic when listening to my problem. I felt like a part of a family who wanted to help me. It is a warm and cozy feeling to know I will be debt free in a couple of years instead of the rest of my life.

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    StaffLoan Process

    Reviewed Feb. 25, 2020

    Can’t complain, got into a mess with some payday loans and seems like this company is tremendously helping me out! I really wanna take the time to thank the staff for all they have done and will get done for me!

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    Staff

    Reviewed Feb. 25, 2020

    Very upfront and accurate with all descriptions of services provided. The initial enrollment process was relatively easy and having someone to guide me through the process to debt relief was amazing. Even though I've just started I'm eager to complete and here's to being debt-free as soon as possible.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    The program, the services and the process is clearly explained, in an orderly process. The program seems to be well managed and easily offered for consideration. The process is well organized to manage in phone discussions, the email forms processing works smoothly, reviewing to make sure you understand is effective.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2020

    I’m so happy with National Debt Relief, company has Great customer service, very helpful, representatives has a lot of patience with me. Just as if I was talking to a family friend of mines, made me feel very comfortable talking to them and giving them information about me. Guide me on what I needed to do in a rider to get out of my debt. I am extremely happy that I’ve found the company. If the were a chance to meet you guys in person. I’d love to warm you with a friend handshake. The Best customer service I had in a long time! Mahalo Carl ** and Victor.

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    StaffRates

    Reviewed Feb. 25, 2020

    Issac did an excellent job, as did Anna. I appreciate their friendly, positive, upbeat conservation skills, and I am totally comfortable and confident that the help I received today is the best I can expect and hope for. I look forward to salvaging my credit, and being free from debt at last. Thank you from the bottom of my heart, and God bless you all! P. S. -- I found you with, "credit consolidation, no upfront fees, low rates".

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    Customer Service

    Reviewed Feb. 25, 2020

    Everyone was pleasant, I do hope I made the right decision going this route. Am a little concerned about creditors calling. The process to set up does take time so you need to make sure you have your paperwork in order and don't have any distractions to be through.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 25, 2020

    It was a very pleasant experience and I'm glad I called. People that help me were very knowledgeable and very helpful. It was quick and easy and I'm glad I did it. I'm ready to be out of debt and I'm very thankful for National Debt Relief.

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    Response from National Debt Relief

    Seth, congratulations on a great start! We look forward to working with you to resolve the remainder of your enrolled accounts. We're happy we can work with you to help ensure a more stable and secure financial future for you. Please let us know if there's anything else we may be able to do for you.

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    Staff

    Reviewed Feb. 25, 2020

    I will highly recommend this service to many people that are going to financial hardship. National Debt Relief guide you and explain you step by step how this program works. I am bless to have find this program. I feel a relief and I have just started today.

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    National Debt Relief
    Response from National Debt Relief

    This is so great to hear, Jose! Thank you for taking the time to tell us about your enrollment experience. We were happy to walk you through you the process. We want you to be successful so don't be shy about using us as a resource.

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    Refunds & PayoutsStaffRates

    Reviewed Feb. 25, 2020

    We were paying up on my card but every month, it would go higher and higher on my interest so I couldn’t afford it. I saw National Debt Relief on TV and I talked to my daughter. We decided to go ahead with them. They're all outstanding.

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    StaffBilling

    Reviewed Feb. 24, 2020

    Hope this takes care of the finalization of get this done. Process was a little long, but managed to complete. Just hope that once I stop payment with Lending Tree, it wont be a problem till you settle this issue in a few months.

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    National Debt Relief
    Response from National Debt Relief

    Thank you so much for your feedback. We pride ourselves on our customer service and providing our clients with the best possible value. A member of our team will be reaching out shortly to better understand and hopefully resolve your specific concerns. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed Feb. 24, 2020

    Andrew made this process so incredibly easy and worry free. I was feeling very overwhelmed with my current debt situation, to the point I wasn't sure what I was going to do. I was going to cancel all my vacations in the hope that I could tackle my debt faster. I literally felt the weight lift off my shoulders after Andrew helped me!

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    Customer ServiceStaff

    Reviewed Feb. 24, 2020

    I am so thankful to your service! I had checked other Debt Consolidation companies and would've been paying 3x the amount I settled with your company to resolve my financial issues! My associate Lawrence ** was so professional and patient with me and my multiple emails sent and received to resolve my financial issues. Thank you again.

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    Staff

    Reviewed Feb. 24, 2020

    I expected a reprimand from counselors but did not happen. Instead he helped me by explaining me the entire program. He treated me with dignity. I will certainly and positively recommend your organization to my friends and family. Keep up the good work you are doing.

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    Punctuality & SpeedStaff

    Reviewed Feb. 24, 2020

    Everybody was very helpful and very kind and help answer all and any questions I had. It was very fast and convenient and I would recommend them to any friend or family member. With their help I hope to be debt-free and start a new life due to the generosity of this program.

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    Staff

    Reviewed Feb. 24, 2020

    This was a very easy application and the associates that I spoke with were very helpful and pleasant to talk with. I will recommend NDR to anyone that is in need of their program. Your associates spoke with knowledge and were very concerned about our position.

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    PriceStaffRates

    Reviewed Feb. 24, 2020

    I'm praying this works. GREAT help from Robert and Danielle! I already feel like I'm going to get through this!!! The program sounds great. I don't have to feel like I've "screwed" my creditors since I will be paying them back! Just won't be charged the CRAZY interest rates anymore!! Thank you NDR!!

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    Customer ServiceStaff

    Reviewed Feb. 24, 2020

    Awesome customer service from the beginning of the process to the end. Professional, courteous, friendly and compassionate. I would recommend this company to anyone in major debt. I felt ashamed in my situation but these reps made me feel comfortable and confident in making this step.

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    Staff

    Reviewed Feb. 24, 2020

    Both Oz **, Certified Debt Specialist and the Welcome individual spoke clearly statements and instruction was Informative and concise, answered questions. While the process will be controversial with Creditors I feel comfortable that I understand the procedures and required processes.

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    Staff

    Reviewed Feb. 24, 2020

    Both representatives that I spoke to were kind, understanding, and helpful. They answered all of my questions before I had to ask them. I am very thankful and relieved to have a supportive team helping me conquer my debt and improve my financial standing.

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    Customer ServiceRates

    Reviewed Feb. 24, 2020

    I feel confident that National Debt Relief will not only get us back to financial stability but will do it with clear cut communication and our best interest in mind. I'm excited to take this next step with them. We are so lucky that we connected with them!

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    Customer ServiceStaff

    Reviewed Feb. 24, 2020

    Great service. Hope to have resolved my credit issues soon. Great representatives! Thank you very much. Erica ** was helpful, polite and experienced. Any further correspondence send to my email. Again thank you for the help. Respectfully submitted David **. Bye!

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    Staff

    Reviewed Feb. 24, 2020

    So far I've had a great experience. You guys have made this process much easier. I'm hoping to be out of debt in 3 years. Thank you you for giving us hope. I'm glad a program like this exist. You guys are very professional.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2020

    Danielle was amazing. I had so many questions and had her a little confused, because I was confused. But her customer service skills are on point. She was so great!!! I'm so excited to be this close to completing this program. Thanks for your help!

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    Reviewed Feb. 24, 2020

    Everyone was really nice. Make me feel at easy. Something I haven't felt in long time. I got a good sleep last night. Something I haven't had in a long time. Gary was super nice. Did not make me feel bad cause I was beating myself the last few months. Thank you so much.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2020

    So far, the process with NDR has been very easy. The customer service people have been great in answering all my questions. The customer service people are very knowledgeable in the getting started process. Looking towards a future with no debt.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2020

    The Debt Specialist, Theodore **, that handled my call was very helpful and very knowledgeable. He was understanding and helpful through the whole process. I would certainly recommend NDR to someone in the same position as I. The whole process went smoothly and easy.

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    Customer ServiceStaff

    Reviewed Feb. 24, 2020

    I was impressed with the courteous, kind, "no judgment" attitude and tone of the initial contact person. I appreciated the care in his voice - even though I'm sure he listens to hard-luck stories all day. David ** - he was awesome.

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    Response from National Debt Relief
    Hello Anne.

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Punctuality & Speed

    Reviewed Feb. 24, 2020

    I’m barely starting out so I’m just waiting to see how everything goes but I hear a lot of good things about this program. Hope it all works out for me for I can come to financial peace and become debt free and not only that start seeing profit in my savings and checking.

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    Customer ServiceTechPunctuality & SpeedStaffBilling

    Reviewed Feb. 24, 2020

    It has been a rough year. I have lost my job and I was drowning in debt. It was a desperate situation, but now, I don’t feel so desperate. National Debt Relief came to my help and their customer service was excellent. The guy that I dealt with was a lovely person. He was very eloquent and professional, and told me, “Don’t worry. Things are gonna work out. We’ll work with you and we’ll help you.” He made it easy. He made me feel very comfortable and made me feel that there is light at the end of the tunnel.

    The enrollment process was fast and easy. There was a lot of guidance from the people that helped me, and they explained everything from soup to nuts. They broke my payments into two per month, which makes it easier for me. And at this point, they’ve already gotten two companies to settle, which is pretty fast. So, we’re waiting for the other ones. Working with National Debt Relief is giving me a little bit of peace of mind until I can situate myself and see what the next step is in my life. I know it sounds crazy, but they just make me feel safe.

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    Customer ServiceCoverageTimeliness

    Reviewed Feb. 23, 2020

    Sebastien explained what the process entailed, answered questions I had and introduced me to the next person to wrap things up. The next day call took about twenty minutes and covered important details, especially the signature sheet due in 48 hours. I completed it the same evening. I went through all pages twice and feel confident in my choice.

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    TechStaff

    Reviewed Feb. 23, 2020

    Everyone I had spoke to was very helpful and knowledgeable about all of my questions I asked. They broke it down to help me understand all of my options and the entire process. I am very happy with the decision I made and wish I had done this sooner.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 23, 2020

    LaShonda ** was very thorough and personable. She answered all of my questions and was quick to respond. The process is seamless and the forms easy to fill out. I was guided every step of the way and excited to become debt free.

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    StaffBillingRates

    Reviewed Feb. 23, 2020

    It was a pretty good experience, everything was simplified and it take a lot of weight off your shoulders, I would recommend this to anyone that is paying high interest on their credit cards. This was a big help. I don't regret doing it.

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    Staff

    Reviewed Feb. 23, 2020

    Nathalee was very professional. Made it easy to understand. Very helpful. Im hoping that this debt can be cleared asap so It doesn't worry me any longer. According to timeframe, I should be debt free in 48 months. I hope to be free sooner. God willing. Thank you.

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    Refunds & PayoutsBillingLoan ProcessRates

    Reviewed Feb. 23, 2020

    I have been wanting to combine all my debts into one payment for a long time, but I either didn't qualify for a personal loan or the consolidation loans I was approved for had interest rates that are just as high as credit cards. It felt impossible to get out of debt any time soon. As I looked into what NDR can do, I realized that this is exactly what I've wanted! It's not a loan! They negotiate with creditors on my behalf and take over payments for me by withdrawing from my checking and putting the money into a specified savings account. The best thing is that I will be debt free in a much shorter time than if I continued to make minimum payments AND my monthly payments to my NDR savings is half of what I was paying on all my debts combined!!! Although I am still responsible for paying my debts, I feel like a weight has been lifted off me already! Thank you, NDR!!!

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    StaffTransparency

    Reviewed Feb. 23, 2020

    Sara was an amazing specialist who really listened to me and helped me enroll! She even told me a personal anecdote to relate to my situation. She was very informative, thorough, and transparent. I almost cried from how relieved and reassured I felt from the conversation. I do hope all goes well during my program.

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    Punctuality & Speed

    Reviewed Feb. 22, 2020

    New client. I was heavy in debt, and I didn't know how to get out of the hole that I created. Thanks to National Debt Relief, who has made this process easy. Can't wait to be debt free and feel stress free.

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    Staff

    Reviewed Feb. 22, 2020

    I loved the upbeat personality of Chris and Shannon. They were very courteous and helpful. I am not a person of many words. But THANK YOU for all of your assistance in helping me resolve what I got myself into. Thank you.

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2020

    Very helpful and very informative. Excited to work with you guys, and to relief myself from debt to better my life as well as my daughters life. Can’t wait to be able to look at my credit and be able to not have to look for a co-signer.

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    Customer ServiceStaffTransparencyHonesty & Transparency

    Reviewed Feb. 22, 2020

    I called because I have hit a financial hardship, like most people in the United States. At this point I put 5 stars because they have been very helpful and flexible. They are very clear through their explanations and in no way make you feel judged. They know that you are wanting to be honest in paying what you owe, but have compassion in the fact that life gets hard sometimes and sometimes we can't move forward without some help. I would be happy to reevaluate once my process is over. I'm so grateful to see a light at the end of the tunnel.

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    Customer ServiceContract & TermsStaffBilling

    Reviewed Feb. 22, 2020

    So far so good!!! The staff made this process painless & simple. They explained everything in detail from my initial call to signing the final agreement effortless. Clyde is the bomb!!! As of today I would recommend the National Debt Relief Program to anyone struggling with credit card debt.

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2020

    Everybody took care of us. And made the process of becoming debt free quick and easy. We would recommend to friends and family. Cant wait to finally be debt free with everyone’s help. Do yourself a favor and give them a chance. You will thanking yourself later.

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2020

    Ways to get out of debts. It was a great experience knowing and learning how and what to do to get out of debt quickly. The representatives were knowledgeable and explained the process in an easy language. I will follow the process to graduate into the program to ensure a life free of annoying debts.

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    National Debt Relief
    Response from National Debt Relief
    Hi Merlyne,

    Great to hear! We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5 star experience for every client.

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    Staff

    Reviewed Feb. 22, 2020

    I’m very satisfied with the great service and attention that I received, especially from the representative Diana. This is a hard decision but I hope with your help I’ll go through this process and at the end get my goal. Thanks to the National Debt Relief team!!

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    Customer ServiceStaff

    Reviewed Feb. 22, 2020

    Everyone that I have talked with is very friendly and very very knowledgeable about what they are doing to help me and they make sure that I know what I am doing with National Debt Relief and answer all questions that I have or tell where to for help with my concerns and really show concern with the problems or reasons we called and I say THANKS to all. Thank you.

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    Staff

    Reviewed Feb. 22, 2020

    Love the way they explain all the process!! Great team of pros!!! Thanks for the helping me on getting me out of debt! The hard part is asking for help! But this is an amazing program hope to have a great experience!!!

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    Contract & TermsPriceRefunds & PayoutsStaff

    Reviewed Feb. 22, 2020

    I wanted to do what I could to pay my debt, instead of filing bankruptcy, and seeing that National Debt Relief was the best-rated company, I decided to work with them. The program has helped me, but if it were up to me, I would’ve handled it a bit differently. I wish I could dictate who they make arrangements with and try to come to a conclusion with, instead of them deciding who they’re gonna contact. They tackle the newest, smallest debt first, and I’m really worried about some of the larger and older debts. I’m worried about legal repercussions that may transpire due to both being lengthy and more money. I’m always in fear of getting some kind of summons. I signed up and paid extra for the protection with an attorney if that happens, but I do have that in the back of my mind.

    I would have preferred that they had gone after the higher debt. I have one with T-Mobile and since that has some items involved that I actually received, that’s the one I’m most concerned about. And then, I have Synchrony Bank who’s constantly threatening me and sending me little letters like, “Your debt’s not high enough to sue you, but…” and I really wish we could get them off my back.

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    Staff

    Reviewed Feb. 22, 2020

    Both are really great. Very personable and easy to talk with. They explained everything perfectly and answered any questions I had. Very knowledgeable about company. Never had to be put on hold for an answer. Great job! Would recommend to friends.

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    Customer ServiceStaff

    Reviewed Feb. 22, 2020

    Customer service person was very polite and knowledgeable and explained your program thoroughly. She was polite and available for any questions or concerns. Would recommend your program to any of my friends who were looking for the same type of program.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 22, 2020

    Honestly best choice I ever made. I 100% appreciate them for helping me out. They lifted a weight off my shoulder. They made me feel comfortable through the whole way and answer every question I had. The service was great. James was super helpful and everyone in general. Customer service is the best. 10/10.

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    Customer ServiceStaff

    Reviewed Feb. 22, 2020

    Service was excellent. Thanks so much. Carlos ** was very good. It was easier to do everything online and by phone. To sign up for the portal online and everything we can do on that portal. The phone no. Are excellent to get to them.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 22, 2020

    The help I got today was fantastic.All my questions were answered and was given all the information I needed. Paul ** was very understanding of my financial situations and so was the representative from the welcome call. Paul provided me with examples on settlement calls I would receive. Also gave his extension for any info I would like to ask about in the future. When he had to provide me with the information of how it would impact me, he put it in the most honest and easiest way for me to see it.

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    Staff

    Reviewed Feb. 21, 2020

    Went a lot smoother than I thought. Hope it goes well and things get better. Debt is so very depressing and they seem to think this could really help. Thanks for all the help with everything. I will continue to push forward.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 21, 2020

    First, thank you for the opportunity. I was basically drowning with no clue on how I was ever going to get my head above water. Aaron broke down the information for me and really guided me through the process. Then Natalie followed up with my Welcome Call with another incredible interaction, explaining LOADS of details in a very warm and informative way. Honestly, this is a truly frightening situation, and Aaron and Natalie are amazing rocks and beacons of comfort in what would be a far more terrifying situation otherwise. Thank you again for everything!

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    Staff

    Reviewed Feb. 21, 2020

    Oscar and Camille were extremely helpful and kind. This has been an emotional process for me and they were so helpful and reassuring through the journey. I would highly recommend National Debt Relief to others in need. I look forward to becoming debt free.

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    Stephanie from AmOne referred me to Daniel ** at National Debt Relief. Both were kind, supportive, and respectful. I so appreciated that as it was a really tough decision to finally reach out for help. Thank you for making the experience quick, easy, and understandable. I am already feeling a sense of relief.

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    Customer ServiceStaff

    Reviewed Feb. 21, 2020

    I couldn't have asked for a better experience!! I have been struggling sometime now with debt. I googled debt solutions and National Debt Relief was number one with most favorable results and customer service. Joel ** was amazing. He set my mind at ease because he took the time to explain how the program worked. Thank you Joel ** for making me a very happy client!!

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    Staff

    Reviewed Feb. 21, 2020

    Thank you to all who assisted in this matter. Had a huge sigh of relief when I was approved and a giant burden lifted. Easy to work with and very thorough. It seemed like everyone you talked with had been down this road and very compassionate.

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    Customer ServiceStaffRates

    Reviewed Feb. 21, 2020

    They called and went straight to the point with no BS. This is what we can do for and this is the what is happening with your finance. They are not sugar coating and the program really will help me advance and raise my financial independence and be able to actually save money instead of paying interest for a lifetime. Thank you team.

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    Staff

    Reviewed Feb. 21, 2020

    I’m happy with National Debt Relief. This programme will help my financial crisis. I recommend this programme to my friend and relatives if they have any financial problem to pay off their debt or they are not able to pay debt.

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    Customer ServiceStaff

    Reviewed Feb. 21, 2020

    Both of the people that helped out in the past two days really helped relief my stress. I was looking towards bankruptcy but I decided to call National Debt Relief and Keshawn really answered all the questions I had and helped me from declaring bankruptcy.

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    National Debt Relief
    Response from National Debt Relief
    Hi Moises,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Feb. 21, 2020

    I spoke with Tatiana initially. She was EXCELLENT! Tatiana was very patient with me; she explained things so that I got the basic information and what National Debt Relief does. Tatiana was extremely professional, courteous, and made sure that all of my questions were answered. Tatiana made it easy for me, and made me feel comfortable with going through the entire process. Tatiana is an asset to National Debt Relief.

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    Reviewed Feb. 21, 2020

    Just wanted to say that Jay ** and Edwin ** are great!! They made this daunting process so easy and explained everything clearly to me. It was not an easy step to take, but I feel like I can finally breathe a sigh of relief! I pray that you are successful with each and every one of my creditors. God Bless all the work you do!

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    Both gentlemen who helped me were very thorough and helpful. Made me feel very welcome. They fully explained what this process would entail and how to go about making it the easiest and most painless possible. They also did their best to work with my very strange schedule.

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    Staff

    Reviewed Feb. 21, 2020

    Were amazing answering all my questions, allowed me to ask questions that helped me understand. They allowed me understanding the fundamentals for the program. I appreciate it! From letting me know the full depths of length of my debt to wanting to expedite it, I can do it how ever I want to deal with this and finally feel in control.

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    Staff

    Reviewed Feb. 21, 2020

    National Debt Relief was very clear on my options. Agents were very friendly and informative. They walk me through everything and made me feel at ease. They made me feel good about my decision. Look forward to getting rid of my debt.

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    Sales & MarketingStaffTransparency

    Reviewed Feb. 21, 2020

    Out there there are many companies that offer financial help but are really hard to trust due to there are a lot of scam companies too. It took me two years to make a decision and to find you guys. What I found at National Debt Relief is a Very professional, precise and transparent business.

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    National Debt Relief
    Response from National Debt Relief
    Hi Edmundo,

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

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    Staff

    Reviewed Feb. 21, 2020

    I've been struggling month to month to make ends meet and support my family. Finally I have some relief and it feels like I can breathe again. Extremely helpful with the process and explaining the step by steps. And supportive throughout the experience..

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    They were able to help me get into the program that I needed to help get my life back on track. I'm very thankful for the help that they were able to give me. Very fast and responsive even if I was busy. They took the time to help me and answer my questions.

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    PriceStaffRates

    Reviewed Feb. 21, 2020

    My experience with NDR was amazing. David R. and Sheena were very informative and helpful. I am so glad I am on my way to being debt free and saving on the high interest fees each company would be charging me. Thank you!

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    Staff

    Reviewed Feb. 21, 2020

    When I reached out for information and help to get out of debt I was nervous. But the staff at NDR informed me about the program and help me in every way possible to find a program that would help me.

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    Staff

    Reviewed Feb. 21, 2020

    Thank you to the staff and representatives at National Debt Relief. We are excited to gain back control of our finances. The Team at National Debt Relief was very knowledgeable and courteous. We would highly recommend National Debt Relief to Family and Friends.

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    Staff

    Reviewed Feb. 21, 2020

    Do not go with National Debt Relief! You will be in a worst situation after your debt is settle. Here is an example of one of my debt settlements: Amount of Debt $4,556. Their Fee $956.76. Settlement amount $2050,11. After doing the math I actually paid 66% of this debt including their fee. Now get this, they report this to the IRS as income since they settle and saved me $2505.70. Remember I paid 66%, now I have to turn around and pay taxes on the savings. Additionally, you pay customer and transaction Fees. How does this help you? 2 ways this can help you. Do not get in DEBT!!! And Do not go with National Debt Relief!!! You will save a ton of money doing this yourself or utilizing other options.

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    Response from National Debt Relief

    Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Staff

    Reviewed Feb. 21, 2020

    I was recommended to this company by a friend that also had hardships that resulted in snowballing debt amounts, everyone I dealt with was very informative and helpful. I am now able to take care of my responsibilities and start saving to prevent this from happening again. I would strongly recommend this company to anyone in a similar situation.

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    Customer ServiceStaffBilling

    Reviewed Feb. 21, 2020

    Called, needing help with consolidating our bills and the young lady did a great job helping me and understanding what I was saying without hurting my feelings, taking the time to work with me to make sure I was getting my needs met.

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    Reviewed Feb. 21, 2020

    It was a very smooth transition. I originally inquired a month ago. They gave me everything I needed to know, after thinking it over I decided that the program was for me. I was assisted by Shannon throughout the process and the entire team, I have to say it’s been a really good experience so far!

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    Staff

    Reviewed Feb. 21, 2020

    Krystina ** was super nice and so sympathetic. She did not make me feel ashamed when discussing my debt, and she reassured me through the whole process that they would be able to help me and they would be there whenever I needed.

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    Punctuality & SpeedStaff

    Reviewed Feb. 21, 2020

    They were very helpful. Answered all my questions and made sure I understood everything involved. All processes were given in writing and all contact was prompt. Never did I feel like what I had to say was not important or that they really didn’t hear what I had to say.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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