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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 111 Reviews 21635 - 21835
    Verified purchase
    StaffProcess

    Reviewed July 31, 2019

    Katherine was great. She thoroughly guided through the process and made things easy for me. Thank you, NDR for helping me in this hard time. I will spread the word and let people know how great NDR is. Thank you!

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    Staff

    Reviewed July 31, 2019

    I have so much to say about them - they are so kind and understanding - nonjudgmental and professional. I would recommend them to anyone that needs help from debt issues, they will do all the heavy work for you to help you hit your goals.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 31, 2019

    I am grateful for the great service I received from National Debt Relief. Theresa was a huge help and was very patient and helpful to answer my questions and concerns and walked me through the complete process to where I felt well informed to be able to make my decision to choose them to help me. Thank you.

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    Staff

    Reviewed July 31, 2019

    All of the people I have spoken to is very professional and it's a pleasure working with you. I am looking forward to a clean and easy resolution in my debts and, I wanted to you all in advanced. Thank you NDR.

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    Verified purchase
    StaffProcess

    Reviewed July 31, 2019

    People VERY helpful; process seems simple if a little scary; I have confidence that their helpfulness will not fail. It looks like some of my creditors will be asked to be patient while my account builds up funds, I thought they would negotiate settlements and "bill" me for the funding to be paid out of my account.

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    National Debt Relief
    Response from National Debt Relief

    Russ, thank you for trusting us to help you reach your financial goals. We appreciate that you've taken the time to understand the program as well. If you have other questions, don't hesitate to reach out.

    Verified purchase
    StaffProcess

    Reviewed July 31, 2019

    The agents were very helpful and easy to understand everything in the process. I already started to get a relief. It was easy to enroll and get all the information that I needed to get started in the program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 31, 2019

    I contacted NDR after months of panic going deeper into debt. After a few minutes, I was put completely at ease. The steps are easy and, unlike bankruptcy, painless. My confidence is growing by day. I’ve been given all the information I need to be successful both online and hard copy. It’s easy to call my success team and I get through quickly. Unlike bankruptcy, NDR helps handle the unpleasantness of debt collectors with full scripts and even suggests ways to stop collection calls. Any questions are answered in the Client Success Kit or by calling my personal success team.

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    Customer ServiceTransparency

    Reviewed July 31, 2019

    I am happy so far. Edwin was very patient and understanding with my questions and explained everything that I had questions about. I received a phone call and welcome packet very quickly. I am looking forward to being debt free!

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 31, 2019

    Your team pf expert professionals had a natural instinct to focus and understand my problem and paid special attention to me when I needed more time to understand your program during my phone contact with them. They clearly showed an extraordinary ability to understand what I am experiencing and were able to address my fears and concerns very well.

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    Verified purchase
    Staff

    Reviewed July 31, 2019

    My experience with the representatives whom assisted the handling of the Debt Negotiation Agreement Program was very courteous and as she went over the details in respect to the documents in which I would be signing. In addition, she made sure that I understood each aspect of the agreement.

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    Verified purchase
    Transparency

    Reviewed July 31, 2019

    Wonderful experience. I would recommend this to anyone who is having a little trouble to help them out. It has helped myself and my husband. They walked us during everything and really made sure our questions were answered. Thank you.

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 31, 2019

    We didn’t know where to turn after my job was eliminated and our yearly income decreased by $20k+. We didn’t want to turn to bankruptcy. This program provides a sense of ownership, yet lessens the stress. The customer service is superb!

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    Verified purchase
    PriceStaffProcessTransparency

    Reviewed July 31, 2019

    I was very pleased with the way Ray explained the program and helped me through the process step by step? I really want to get out of the credit card never ending debt and never again any use of credit cards with high interest? The Bank was not sensitive to my being out of work and when I got a good job there was no understanding and they wanted to take all I have.

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    Verified purchase
    Staff

    Reviewed July 31, 2019

    Kiera and Jolena were very helpful and knowledgeable. They provided all the information needed and answered all questions that arose. I am excited to get out of debt and to know I have the support needed to get there. I am likely to refer a friend to your company.

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    Verified purchase
    StaffTransparency

    Reviewed July 31, 2019

    Very professional and answered all my questions. Did not feel rushed or pressured to make any decisions. All documents were well explained and signatures were easy to submit. The final numbers were explained and made sense. Very much appreciated and all important contacts were provided.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 31, 2019

    They were very helpful and clear when describing the program. They answered my questions easily. The lady that initiated my sign up was very knowledgeable and told me everything I needed to know about the program. The welcome call was fairly quick and reviewed all the information I needed to be successful in the program. So far, I am satisfied with my experience with the program.

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    Verified purchase
    Customer Service

    Reviewed July 31, 2019

    So far I am very satisfied with my experience with this company. Gary ** did a wonderful job of re-assuring me about what this company will do at a time that I really needed extra help. Rose was very good also for the welcome call. I would recommend them to anyone.

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    StaffProcess

    Reviewed July 31, 2019

    I was drowning in credit card and personal loans. Each month I became stressed just thinking about how I was going to make my money stretch. I considered bankruptcy but decided against it. I began looking for other options and came across the National Debt Relief website. The process was easy and painless. The representatives, from beginning to end, were very knowledgeable, professional and expressed concern for my financial situation. I feel like I can finally exhale.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 31, 2019

    Experience was excellent, very helpful, answered all my questions. It was a easy process. I was explained into detail what the process would be. I was given confidence to restore my Financial situation and start over again and regain my life back. There was a moment where I felt I had no options until I found National Debt Relief.

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    Verified purchase
    StaffProcess

    Reviewed July 31, 2019

    Had a awesome experience. Excited to get started on my future of no credit card debt. Will be able to manage my income better. Looking forward to some peace of mind. Brandon was very helpful and understanding. Made me feel reassured about my decision to go forward with the program.

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    Verified purchase
    StaffProcess

    Reviewed July 31, 2019

    So far my experience with National Debt Relief has been great! When I first spoke to George ** he was so thorough and knowledgeable about the process I was getting involved with it reassured me that I made the right decision going with NDR. Also when I spoke to the young lady (cant remember her name) the following day she was absolutely great as well. Very thorough and helpful and answered all of my questions. Looking forward to completing my agreement with National Debt relief, Thanks again! Fred

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 31, 2019

    I had a lot of credit card debts. I found NDR online then I researched them. They had a good rating with the Better Business Bureau, so I went with them. The enrollment was easy because they ran my credit and got all my bills. I was on the program for a little over a year and they got all my credit cards off my credit. But the process was slow. They could improve the way that they do things because when I was on the program, I was still getting threatening phone calls. If they’d be fast about contacting the people that they were supposed to contact, it’d have been a whole lot better.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    I was in great hands with Jeremy **. He paid close attention to my needs and worked to find the best solution to resolve my debt. I appreciate his nonjudgmental attitude throughout the phone call. He was also respectful of my time.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    I am happy with the customer service I received from Joshua & Isis. They were very helpful, courteous and patient. They listened attentively and they answered my question in language I could understand. I look forward to a successful outcome with the program. Thank you, DeMetra

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 30, 2019

    Great experience! Customer service reps answered all my questions and erased any doubts I had about going through with the program. Would recommend this program to those who are in financial debt. I already feel like I made a Important step to becomING financially secure...

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    Verified purchase
    StaffProcess

    Reviewed July 30, 2019

    Updated on 10/13/2020: I didn't realize that the fees would be so high associated with them getting you the settlement. They get you the settlement, but sometimes that fee isn't really worth the deal. Other than that, I see a reduction in how much I was paying out every month. And NDR was helpful during the time I couldn't pay. I'm a contract worker. I lost my job because of corona. So, they worked out a way that I could adjust my payments. They were there to help negotiate that. They had an understanding, which everybody is affected by the virus in some way, shape, or form, but they had a plan implemented already to help the people who were a part of their program.

    Original review: I definitely would recommend them to anyone needing help out of debt. The process was easy and they are understanding and knowledgeable about what to do to help. This has provided comfort for me going into the unknown place of figuring out how to climb out of debt.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 30, 2019

    Great experience. Customer service is really great. I enjoy talking to everyone. I have no complaints. This a great program if you're in debt, they will truly help you get everything back together for such a low charge. Very pleased.

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    Verified purchase
    Staff

    Reviewed July 30, 2019

    Everyone was very nice and helpful. The associates seemed to know what they needed to about everything. They were very courteous and respectful of my business needs. They all seemed very sincere in helping me to get out of the bad situation that I’m in and they didn’t act like they were judging me for getting in too deep.

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    Verified purchase
    Staff

    Reviewed July 30, 2019

    Everyone I spoke with today was extremely helpful and more than willing to help me with my situation. I feel like I can see a light at the end of the tunnel knowing I can be debt-free in 3 years or less. Thanks a lot! Craig

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    Verified purchase
    ProcessTransparency

    Reviewed July 30, 2019

    Barbie made the experience a lot easier than I thought it would be. Barbie and Wayne explained every little detail and read through the entire program so that I understood every detail. And made sure I was comfortable with the program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 30, 2019

    Quick and friendly, Tabia (Tee) ** and Kaiya ** made a pleasant experience from a severely pained financial matter. Tabia went above and beyond by answering all my questions and even joking around with my boyfriend and I making this whole process feel like nice call to an old friend. This was easier and more enjoyable than a phone call with my mom. Thanks!

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    Staff

    Reviewed July 30, 2019

    Thank you for explaining everything in great detail. T ** was excellent and answered all our questions. He never made us feel ashamed for being so far in debt. He assured us that we were making the right decision to get out of debt.

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    Verified purchase
    StaffTransparency

    Reviewed July 30, 2019

    Very good, informative, explained everything I needed to know about my application and what I need to do. Did not have any problems understanding anything. Representative was very nice and did her job very well. Will recommend debt relief to friends that need help. Thank you very much.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 30, 2019

    Thanks to the team at the National Debt Relief, I am well on my way to being debt-free. They did a great job communicating the program details and expectations. The agent was knowledgeable and easy to chat with on the phone.

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    Verified purchase
    StaffProcess

    Reviewed July 30, 2019

    Everyone I talked to was very helpful, personable and friendly. It was scary to start this process but once I got talking to your staff they made me feel at home and that you can really help me. I feel that I now have help and people in my corner. Thank you!

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    StaffTransparency

    Reviewed July 30, 2019

    Both Coleen and Lisa were very courteous and helpful. They both explained everything to me in a language that I could understand. I felt comfortable talking to both of them. They were very patient and understanding of all the questions I asked.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 30, 2019

    I just signed up today. I’m very pleased with the service that I have received so far. They were very helpful. This whole process is very stressful, but they made it easier for me to take this step. Everything was explained to me in detail and I could understand it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 30, 2019

    I had a great experience with both Henry and Natalie. They were both friendly, knowledgeable, patient and helpful. I did a lot of research before making the first call to NDR but still had lots of questions. Both representatives were amazing. I will definitely recommend NDR to my friends who are going through financial issues.

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    Customer ServiceStaffProcess

    Reviewed July 30, 2019

    All the customer service employees were great on answering my questions. They were very pleasant to talk with and get me on my way to be debt free. They also had me not worry about the legal action and they would take of that as part of their service. I would recommend this program to my friends and family if they were to get into debt as well and tell them this is a great service.

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    Verified purchase
    StaffTransparency

    Reviewed July 30, 2019

    The most patient, kind and helpful people to work with in this matter, answered all my questions and walked me through every step. Good people. Just started program, hope all turns out well. May God bless us one and all.

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    Verified purchase
    Staff

    Reviewed July 30, 2019

    I was a pain in the butt trying to get my schedule lined up to finish my enrollment but the team at National Debt Relief never got upset and they work with me until I was finally done. I would recommend them to anyone who needs help.

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    Verified purchase
    Staff

    Reviewed July 30, 2019

    Everyone that I spoke with was very kind and helpful. They made me feel like they truly about me and my situation. Never at any time did I feel like I was being judged for having the debt that I do. I definitely would highly recommend you guys to everyone.

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    Verified purchase
    ProcessTransparency

    Reviewed July 30, 2019

    I had an amazing experience with the whole process very quick and easy. I love how everything is explained in detail and how I supported throughout the whole process. I feel very at peace that I am on my way to be debt free. I would recommend to all my family and friends.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 30, 2019

    National Debt Relief program was clearly explained in detail. Tyler was friendly and patient with excellent customer service skills, he helped me through the application process. Also, the welcome call answered any other questions I had. I am happy so far, can’t wait to be debt free!!

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    Verified purchase
    StaffProcess

    Reviewed July 30, 2019

    I am happy that I contacted National Debt Relief to help me resolve my debt problems. After my husband died I had to learn to handle things and I didn't do well at first. Now I feel that I will get a second chance to use what I have learned in the alst 3 years. My contacts were friendly, helpful and professional. The process of reviewing and confirming my understanding of the process was remarkable, and I feel that Iknow what is going on, with help available if I have questions.

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    Customer ServiceStaffTransparency

    Reviewed July 30, 2019

    Everyone that helped me was very helpful with everything. I had questions about explained everything well broke down everything for me. Was very professional and very patient. Took the to call me back when I was available to speak. I had very good experience here. I am pleased very much and thankful for their help.

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    StaffTransparency

    Reviewed July 30, 2019

    My experience was ok. The repetitive script isn’t necessary. Each client is an individual and should be treated as such. I understand the importance of making things clear but not to the point that your agents are repeating things they’ve already said.

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    Transparency

    Reviewed July 30, 2019

    My experience with National Debt Relief was very good! They took the time to explain everything to me and set my mind at ease with some of the fears that I had. I'm very happy that I decided to go through them!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 30, 2019

    The customer service rep was very professional and friendly during the welcome call process. She guided me through the process efficiently and explained all the terms and conditions in a clear and concise manner. So far working with National Debt Relief has been a positive experience.

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    StaffTransparency

    Reviewed July 30, 2019

    All contacts were efficient and professional. Every item was explained thoroughly. I immediately felt relief after contacting NDR. I see a light at the end of the tunnel. Looking forward to completing the program and resuming a debt free life.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 30, 2019

    I can't say how easy and understandable this process was! I had professional and well spoken agents help me through each step! I am so happy I took the first steps in my debt repair. The phone calls weren't confusing and filled with useless information.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 30, 2019

    My experience with National Debt Relief has been very good! They are informative and answer my questions! I am eager to proceed with them in getting my debt eliminated in a speedy manner! I hope to be debt-free in about in 3 to 3 and a half years!

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    Customer ServiceStaffTransparency

    Reviewed July 30, 2019

    Everyone was very helpful. They took the time to work throw emails and explained details. All person very nice. I will tell other how help and paper easy to go throw. I like that we can email back to each other for info.

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    Staff

    Reviewed July 30, 2019

    Our welcome support experience because of Kiara's help we had was a great welcome. I believe if this small butt a big step for our financial health. Knowing that we are with a company who have same skilled people like that of Kiara that sound proud and happy to work with (note it did not sound like ~"ay" work "ay"). We are with she was happy to help us so in this way because of her I feel we are in good hands. In any way thank you.

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    Customer ServiceStaffTransparency

    Reviewed July 30, 2019

    I am especially pleased with the time and patience that was given to me by George. He listened to me and was understanding of my previous less than satisfied experience for the past two years with another debt relief company. He understood that I had researched NDR and was going to be "hard to sell." George took the time to explain the differences in that company and his. I truly got the feeling that he was compassionate about my bad experience with the lack of support and communication I had elsewhere. He also told me he would be available the entire process should I need anything. That was reassuring, as I am going to be skeptical until proved otherwise. I lost a lot of money that could have been used toward becoming debt free, and that also has left me skeptical. Karen walked me through the legal portion today and was quite helpful and also offered more support should I need any with this paperwork.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    Our experience was amazing. Brandi ** was very helpful. She made sure to ready through our agreements that we had to sign. Once she read through the agreements we signed. She also made sure that we received every email that we needed. She answered all of our questions and concerns. We feel like we are ready to make this journey successful.

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    Verified purchase
    Transparency

    Reviewed July 30, 2019

    Thank you Ms. Desire ** and Mr. Andrew ** for your careful and detailed way you walked me through my application process. The time you took for giving me detail answers for all my questions. Thanks for explaining everything to me in a way I could understand it. It was an experience I will never forget. Thank you for all your assistance with my application. I am well pleased. Best wishes. CAMFL

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    StaffProcessTransparency

    Reviewed July 30, 2019

    It’s the first time I have ever used a debt relief program. I want to express our sincere gratitude to Joel ** and Viola ** for being extremely helpful. They have explained everything to detail and made it so easy for us to understand the whole process. We feel real good with the decision we have made. Once again thank you lots!

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    Staff

    Reviewed July 30, 2019

    Tiara and Maria were amazing in communicating everything I needed to know and do throughout the onboarding process. Very friendly and helpful! I am looking forward to working with National Debt Relief based on my experiences with these professionals! I am very excited to be debt free as soon as possible!

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    Customer ServiceProcess

    Reviewed July 30, 2019

    Made it easy to understand & answered all questions called back when said they would gave me time to think about everything. Wasn't hard to make a decision after they answered all my questions. Happy with the process. Thank you.

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    Transparency

    Reviewed July 30, 2019

    They were very patient and explained every thing very clear. They made me see that what happened to me can happen to anyone and it took a lot of my shame and stress away. I will try my best to learn a lesson from this and not put my self in this spot again.

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    StaffProcess

    Reviewed July 30, 2019

    Representatives that helped me start this program and very helpful throughout the conversation. Walking me through every step of the way really felt like they care. They made me feel like I am part of their family and it feels good that they are not judging me for having these debts and are very professional about the situation. I am excited about the program and hope to be out of these debts soon.

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    StaffTransparency

    Reviewed July 30, 2019

    The people were great. The person that helped us and answered all of our questions and reassured us that everything is going to be ok. They took us step by step and explained everything clearly. They saved us a bunch of worry.

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    Verified purchase

    Reviewed July 30, 2019

    I read the reviews on National Debt Relief and I opted to go with them. Their enrollment process was uncomplicated, which was nice, and I was able to do it just over the computer. So far, they seem to be doing a good job, though I wish they could work a little bit faster. Other than that, they've responded very well to my concerns and the payment plan that they got me was good enough.

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    Staff

    Reviewed July 29, 2019

    Y'all are a very wonderful company and I would suggest y'all to anyone if they need help. Y'all are an awesome company and I would recommend y'all to anyone. Love you guys. The man that recommended me to y'all recommended job very highly.

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    StaffProcessTransparency

    Reviewed July 29, 2019

    I found that Gary was very helpful and knowledgeable. He also explained everything and made sure I was comfortable signing with the program. Which I found very comforting. Gary took the time to explain the entire program step by step.

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    StaffProcess

    Reviewed July 29, 2019

    My experience has been very positive under the circumstances. Joshua and Mr. ** were amazing to work with. As you can imagine the whole experience has been stressful, but with the assistance of your professional staff members, they really were able to simplify the process. Thank you.

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    Customer ServiceTransparency

    Reviewed July 29, 2019

    Excellent service signing up and with welcome call. The information provided was informative. We felt like everything was explained properly and that this service will help us. All questions asked were answered. Looking forward to seeing success and become debt free.

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    Verified purchase
    Staff

    Reviewed July 29, 2019

    Yes I would recommend to a friend or family member. They were easy to talk to, and understand. I'm hoping to be out of debt in 39 months or less, this will simplify my life and future. I will be very happy????

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    Verified purchase
    StaffTransparency

    Reviewed July 29, 2019

    Everything was clearly explained to me and both staff members were very helpful, kind, and understanding. The whole process was very quick and I felt well-informed about all subject matter covered. I feel much better about my current financial situation.

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    StaffTransparency

    Reviewed July 29, 2019

    I received a call from Myles last week about the opportunity to fix my debt. He was professional and informative. My questions were answered from both he and Karen. I didn't feel rushed, or as if I was a bother. I appreciate both Karen and Myles for making sure I was clear on next steps and what to expect. I recommend NDR to anyone who needs help with debt relief.

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    StaffTransparency

    Reviewed July 29, 2019

    So far everything has been professional and seamless. I appreciate the honesty of how things work and calming of my fears. Andrew was not pushy and explained everything to me one step at a time although he is a fast talker. I will come back and review once this gets started!

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    Staff

    Reviewed July 29, 2019

    My experience was very pleasant. I was very surprised by the pressure free approach by the representative. All of my questions were answered honestly and straight forward. I am very confident that my debt will be paid off. I would recommend to anyone that is drowning in unsecure debt to really consider this program.

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    Customer ServiceStaff

    Reviewed July 29, 2019

    Tyler ** spent time with me and did not make me feel rushed. He answered my questons and was very nice to me. The young lady on the welcome call also treated me with kindness. Am so pleased to have found this company.

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    Customer ServiceProcessTransparency

    Reviewed July 29, 2019

    The whole process was very quick. No matter what I asked them they had an answer that put my mind at ease. The took the time to fully explain each step of the process no matter how many times I interupted. I hope this quality of support coninues through this whole process.

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    Staff

    Reviewed July 29, 2019

    So far very good I do hope all will be taken care for me thanks for your help. Staff very friendly know there stuff very very helpful. This will be very helpful to my family. At my age being debt free would be so great to not have a burden. I would like to thank you and your company for a great job and help.

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    Staff

    Reviewed July 29, 2019

    Great job done by Alex. He helped all the way through. He answered all the questions my wife and I had and guided through the signing and then directed us to the welcome site and said he would be there through the life of the contract.

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    Customer ServiceStaffTransparency

    Reviewed July 29, 2019

    Everything was explained very clear and answered all my questioned I asked very nice people to work with. Highly recommend this company. You can call back whenever you want to ask questions. I'm very happy I found and went with this company.

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    Staff

    Reviewed July 29, 2019

    In one of my hardest times of admitting defeat to debt and feeling like I had no option National Debt Relief was there with very experienced professionals to help me every step of the way! They talked to me calmly and clearly and answered my same questions over and over until I really understood the overall plan of debt relief. I feel so confident moving forward with everyone.

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    Reviewed July 29, 2019

    Very helpful informative and courteous would recommend them to anyone in need of credit and financial assistance. They made it very easy to follow up on joining the program and called back on time as they promised and they were very thorough and explained the whole procedure to me and assured me I was in good hands.

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    Reviewed July 29, 2019

    Everyone has been very helpful and informative through the process so far. It takes a lot to come to this decision but my husband and I are feeling good about our decision because of your friendly staff. It is a lot of paperwork involved but in the end I know it will give us peace of mind. Thank you.

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    Customer ServiceStaffTransparency

    Reviewed July 29, 2019

    Thank you so much for being so patient with all of our questions. We dealt with Josh ** and he was fantastic. Josh made us feel comfortable and was able to answer all of our questions. We had looked into different relief companies and just didn't feel comfortable, however that changed when we contacted National Debt Relief. After going through everything with Josh, he asked that we call the Welcome Call Specialist to verify all of our information. We spoke to Karen, who again took the time to answer our additional questions. She explained everything about the forms that she to us. We really appreciate the help that National Debt Relief provided.

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    Reviewed July 29, 2019

    Very helpful so far answered all my questions and was very patient with me and reassured me that the program would help resolve my debt at a more rapid pace. And so far I feel the company has been honest and that they will take care of me and it will pay off creditors that I have lots of respect and appreciation for.

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    StaffTransparency

    Reviewed July 29, 2019

    After dealing with Andrew I felt relieved. I am super happy to get this started so it can be over. He was very helpful and explained everything very well. I am grateful that there is a service out there to help people. Thank you.

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    Transparency

    Reviewed July 29, 2019

    Smooth handling of my case. Very clear and understood. Hope the process continues to be. I like the handling of my questions and direct answers. I was given. Felt secure in dealing with NDR. Thank you very much. Look forward to being debt free.

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    StaffTransparency

    Reviewed July 29, 2019

    Operators explained all details with clarity, professionalism and respect. I also appreciate the concern expressed in regards to my financial situation. My financial woes have been caused by psycho ex-fiance whom made up allegations on my character. I secured an attorney to protect my freedom. Also, my ex-fiance has refused to return to me the engagement ring. I would like to return it to the jewelery store where purchased. But she is a thief and a piece of crap. I am seeking to take her to small claims court on behalf of the engagement ring. Arguing it was NOT presented to her as a gift but as a proposal (contract) for marriage. Marriage was never fulfilled therefore the engagement ring ought to be returned to me. I can prove it was not presented as a gift. We had taken photos of our engagement before a photographer. Thank you. Professionally, Robert

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    Staff

    Reviewed July 29, 2019

    Appreciate very much the effort of both client representative as they are not only very knowledgeable but very professional. I feel comfortable having spoken to them about using NDR as my vehicle to financial independence in 47 months. Or sooner I hope. My heartfelt thank you to both.

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    Reviewed July 29, 2019

    No, happy but I had to do it. I was promise a copy of the credit report never got it! They bug me all day at work, plus the girl rush me to sign before even reading the contract. Then she told me 20% the fee but is 23%.

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    Response from National Debt Relief
    Hello Patricia,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Reviewed July 29, 2019

    My representative James is amazing, very helpful and in me he got me through the phone call with ease explained everything in such detail that I understood everything though clearly. This is going to help me out a lot because I will never be able to pay out my credit debt and $13,000 I would never be able to pay that out in a lifetime and to pay VEE able to pay it out in three years is great. It’s a weight lifted off my shoulders. I feel so much better now with all my other things going on so I have one less trouble off my shoulders so this is great and hopefully this is enough characters so now I could hit next.

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    Staff

    Reviewed July 29, 2019

    I have been struggling for a while and thanks to the great people that work in National Debt I start my journey to pay and consolidate. I a new beginning for me and my family. I will recommend this to everyone.

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    Reviewed July 29, 2019

    Very courteous with the welcome call and explained everything without leaving out any details. The experience was good and I hope that everything continues as is so I can be ensured that I am being taken care of. Everything was very detailed and I was ensured that I understood exactly what the program entailed.

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    StaffProcessTransparency

    Reviewed July 29, 2019

    All of the reps at National Debt Relief were very helpful. They explained things very well. National Debt Relief paid at least good portion of my debt all the way through. Once the program is done, my credit will be much better. I'm very happy with them.

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    Staff

    Reviewed July 28, 2019

    Everyone I have spoken to thus far, has been pleasant. They have a lot to say to give you in necessary info. For me I would prefer it to be slowed down and more to bullet points, starting with the most needed info.

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    Staff

    Reviewed July 28, 2019

    Enrollment was easy and I appreciated how much effort was put into making sure I am well informed. My only complaint is that the second rep I spoke to sounded like she was reading from a script, which despite knowing that she was and it is required, created an impersonal experience for me.

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    Reviewed July 28, 2019

    Thank you to National Debt Relief for getting me on my way to becoming debt-free! They have set us up with a payment plan that we can afford and our debts will be gone in a less than 5 years! We will be able to build our savings and not get into debt again!

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    StaffProcessTransparency

    Reviewed July 28, 2019

    The enrollment process was great. The form was simplified, instructions were clear, and Mr. ** provided assistance question by question, when needed. Assistance was provided throughout the whole experience. Compared to other similar services, this is the one for us. He was very knowledgeable, patient, and made us feel comfortable with this process.

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    Reviewed July 28, 2019

    I am impressed how thorough the people on the phone were; I had explained that I can only talk during my lunch time because my job is so demanding and a few times they called at the most inopportune times; however I received a call on Saturday on my day off and we were able to accomplish so much more.

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    PriceStaff

    Reviewed July 28, 2019

    When I signed up with National Debt Relief, I thought that all my creditors were gonna be contacted and everything resolved, and then I pay them. Instead, it was one at a time, and I’d still be contacted by my creditors. I enrolled about $24,000 worth of debt, and National Debt Relief said that they should be able to resolve it all for $16,000. But I figured out this morning that it’s gonna be resolved for about $11,500. So National Debt Relief is making almost five grand off of this. I could’ve went and settled on my own to everybody and save myself five grand.

    About a month ago, National Debt Relief got a hold of me, and congratulated me saying I got accepted into some graduate early type of thing. It was something about all my payments. I’m on automatic payments, so all my payments are on time. They transferred me to somebody, and they wanted to push me onto some bank. So, instead of paying National Debt Relief, I could pay off the creditors in full, and then pay this bank back. I was really excited. And then, they forwarded me to this other person, and then they went over it. Then, they're telling me how much it all was.

    When I figured it out, it would have cost me another $8,000 to do it that way, rather than just go through National Debt Relief. So this company that cared so much to get me out of debt was actually trying to get me into more debt. They wanted to make more money off of me, and that pissed me off. I am about a third of the way through the program. But if I could go out and get a loan right now, and pay off National Debt Relief and get out of it, I would. I’ll never recommend them.

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    Customer ServiceTransparency

    Reviewed July 27, 2019

    When contacting NDR I felt ashamed that I let my debt get out of hand, but by the end of my call having everything explained to me I feel confident that my debt will be resolved and I am on my way to a less stressful life.

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    Staff

    Reviewed July 27, 2019

    Micah ** was very courteous and respectful throughout the application process. He answered all our questions and felt like he really knew what he was talking about. We feel like we made the right decision after weighing all our options. I look forward to see how things progress.

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    StaffTransparency

    Reviewed July 27, 2019

    Not sure why I waited so long. I was very nervous when I first reached out to NDR, and once I spoke to the representative, and we reviewed my file, it was definitely the best thing I could do. Everyone I have dealt with so far has been very positive, supportive, and makes sure I have a clear understanding of what the next steps are. I am entering in the next phase which has been a challenge, but I know if I have any questions, I can call National Debt Relief... Thank you!

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    Customer ServiceStaffProcess

    Reviewed July 27, 2019

    Having just signed up, I can't honestly tell you that this program works as described. Hence four star rating. But I can tell you the customer service is outstanding. Every member of this organization that I have dealt with has been incredibly friendly and helpful. I'll know in a few months if the program works (here's to hoping that it does!) and I'll offer another review then. But for now, as I just begin, I am very satisfied.

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    StaffTransparency

    Reviewed July 27, 2019

    My agent was very clear and assertive when explaining to me the terms of my contract with NDR. She made me feel safe and confident about this decision and was so understanding of my situation. I am excited about starting my journey to being debt free.

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    Customer ServiceStaff

    Reviewed July 27, 2019

    I spent a great deal of time searching for help with my debt with no avail until I ran across National Debt Relief website. I knew in my heart that they wouldn't have any answers for me as well, but I was absolute wrong. Excellent Customer service, very knowledgeable, patient, and understanding representatives. I am ecstatic. Thank you to All the staff members that helped me up to this point. Mahalo.

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    Reviewed July 27, 2019

    Thank you NDR for assisting me in getting my debt cleared up with my creditors. After speaking to all associates involved thus far, it’s been such a relief in knowing I will actually have it cleared up in the near future! Thank You!

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    Customer ServiceStaffProcessTransparency

    Reviewed July 27, 2019

    Great experience so far! I just enrolled in the program, but the customer service was top notch and the representative explained the plan in detail by explaining the next steps in the process. The representative also went over legal representation in case creditors tried to take legal action, and was very detail oriented and made sure all the information was accurate and complete. I look forward to continuing to work with NDR, and I have high hopes that the plan that they put forward will get me where I need to be and back on sound financial ground.

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    StaffProcess

    Reviewed July 27, 2019

    I cannot express enough in words how grateful I am to have found this program. Anwar, whom I spoke to, guided and was with me every step of the way, the more I spoke with him, the more I found hope again. I would absolutely recommend National Debt Relief to my friends in need.

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    ProcessTransparency

    Reviewed July 27, 2019

    Had a good experience everything was explained thoroughly. Still a very nerve racking process. I’m very hopeful that everything goes smoothly. I can’t afford for it not to. I guess we’ll see in a few months. I’m still pleased with the process it has given me hope and I feel like I can finally see the light at the end of the tunnel. 3 1/2 years will go by quickly and before I would have been in debt for the rest of my life. Thank you!

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    Process

    Reviewed July 27, 2019

    I just enrolled in the Debt Relief Program. The process was not to difficult. I'm not a person that uses computers very much but it was not too hard to be able to get the tasks accomplished. I definitely prefer the old way of doing it. They were all very helpful through the process.

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    Reviewed July 27, 2019

    Tamika was reading to rapidly. Her aim seemed to be to get through a painful ordeal as quickly as possible. She said all the buzz words (please, thank you, etc.) at the prompt points, while being rude, impatient, sighing and chided me for interrupting her, to ask questions I thought I had a right to ask. Kristoff was excellent!

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    Response from National Debt Relief
    Hello Shirley,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Process

    Reviewed July 27, 2019

    The Lady (Evelyn **) I spoke with was excellent at making me aware of all that is involved in this program. I want to thank you for the opportunity to become debt free. I will do my very best to make this work. I have read over the documents I received and am looking forward to working with NDR.

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    Staff

    Reviewed July 27, 2019

    Very helpful. Looking forward to getting this debt paid off. It’s been a burden for years incredibly stressful. I do not enjoy getting hounded by debt collectors. I’ve worked very hard for years and it’s been extremely hard for me to get away from this debt.

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    StaffTransparency

    Reviewed July 27, 2019

    I was contacted in a timely manner, Lisa ** was very patient with me and explained program to me. Also answered any questions I was asked. Also the lady I spoke with on today was very patient also and answered questions I asked. Prayerfully I expect this program to accomplish my goals. I was apprehensive about the negative impact to my credit, but I expect it to improve over the next 3 1/2 years. Thank all of you for your help and support.

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    Staff

    Reviewed July 27, 2019

    Very helpful with all my questions. Also very polite and professional. Thank you so much for helping me to get my life back in order. Helping me to believe in myself again. Will recommend their service to all my coworkers and friends.

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    Customer ServiceStaffTransparency

    Reviewed July 27, 2019

    Very helpful and thank you! Feel relief and happy for the staffs. It’s my first time doing this and it sure great company to work with communication. Christopher ** got me through step by step understanding about my debt relief situations. I’m committed and will do it.??

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    Customer ServiceStaffTransparency

    Reviewed July 27, 2019

    It took me awhile to finally overcome letting someone view my credit. I am so glad I called. The two women I spoke to were very kind and took time to explain all the terms and answer any questions. I am more than ready to get my credit score back up.

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    StaffTransparency

    Reviewed July 27, 2019

    I have had a great experience so far with this company. Both gentlemen that I spoke with tonight were very kind and explained everything in full and made sure that I understood everything. Looking forward to the end of the next 48 months.

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    StaffProcessTransparency

    Reviewed July 27, 2019

    Wow! I was very pleased with all the information I was given, and felt very confident in making a decision to enroll with National Debt Relief. The agent was extremely helpful and was super clear on what he was explaning. And at the end I'm really happy to be part of this program now and get my life back on track????

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    Reviewed July 27, 2019

    I became buried in Credit Card Debt. The outrageous monthly interests that was being added each month would have taken me over 40 years to pay off! National Debt Relief has put me on a plan that will have my Credit Card Debt paid off within 4 years. Thank You National Debt Relief! You are rated number one in Debt Relief Companies for a very good reason. You are the BEST!

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    Customer ServiceStaff

    Reviewed July 27, 2019

    As I was in a financial situation with credit cards, I looked online and deemed National Debt Relief to be the best company with the highest rating that I felt could help me the most. Their enrollment process was great and everything was easy. Their people have also been very helpful. I have been enrolled for about 10 months now and they have taken care of about 40% of my portfolio. Though I wish it would go faster, it is going as fast as I expected. I had eight creditors that I owed and I've taken care of three of them. NDR is talking to them and they have ongoing communication with another one so I'm about halfway done.

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    Customer Service

    Reviewed July 26, 2019

    Antonio was super patient with my million and one questions and is great with customer service! I was on the fence about doing a program like this but think I made the right choice, looking forward to becoming debt free!

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    StaffTransparency

    Reviewed July 26, 2019

    Both of the people who helped me set up an account were so kind and helpful. Being in debt and trying to settle it is extremely stressful! Having two people to help that were informed and could explain exactly what would happen - through personal experience as well - just made the whole thing worthwhile. I don't recommend going into debt, but if you do, it's great to have kindness meet you instead of judgment.

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    Customer ServiceProcessTransparency

    Reviewed July 26, 2019

    Lance was informative and clear in what the process was. All my questions were answered in a satisfactory way. The follow up call was also easy to understand and helped to further clarify the steps necessary to be successful in the program.

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    Transparency

    Reviewed July 26, 2019

    Ari was wonderful to work with. When starting to repair my debt I wasn't sure where to start. But after talking to Ari he assured my debt would clear fast. Trusting in him I'm glad I decided to go with National Debt Relief.

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    Customer Service

    Reviewed July 26, 2019

    I was transferred several times, cut off, and had to call back, and then I had to repeat all the information I had just given someone else. It was very frustrating; all in all I was on the phone for about 30 minutes.

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    Response from National Debt Relief
    Hello Wenda,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Reviewed July 26, 2019

    Everyone I spoke to was very nice (Brandon and Mrs. K. **), and explained things. They were also understanding of my situation (kids were all over the place). They were patient with me while I settled them down and finished my call. This was a big step for me. I feel horrible, but I know this is the best thing for my and my family in terms of settling debt. I feel confident with the help of their team knowing this was the right decision.

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    Customer ServiceStaffProcess

    Reviewed July 26, 2019

    The agents were very nice to work with. They were professional and were able to answer all my questions. Thank you for offering this program. I’m looking forward to being debt-free. Hopefully during the course of the plan, I will develop better personal finance habits.

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    StaffProcessTransparency

    Reviewed July 26, 2019

    I dealt with one individual who was upfront and helpful. I am confident that this program will be of help to me! The program was well explained and my steps are clear! I can and will see savings immediately, and this will greatly reduce stress.

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    Staff

    Reviewed July 26, 2019

    I just enrolled and already feel like a weight has been lifted off my self and my husband. Our agent was respectful and answered every question we had and gave us reassurance we are doing the right thing for our family. I just want to say thank you for helping us find the financial relief we needed.

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    Customer ServiceStaffTransparency

    Reviewed July 26, 2019

    Everyone was polite and took time to explain the details and answer questions. When a person finds themselves in a hardship situation it’s a relief to find help to get finances straighten out. Hopefully, this will help get things back on track.

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    Staff

    Reviewed July 26, 2019

    Jonathan & Javier were very nice & knowledgable taking their time to make sure I completely understood everything which was really great. Going into this I was a bit nervous, but am feeling so much better now knowing I will soon be debt-free! You guys Rock, thank you!!!

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    Reviewed July 26, 2019

    The customer service and patience I was given by the employees was impeccable. They were so kind in answering the many questions I had. They also took the time to reexplain anything I didn't understand. I am very grateful, also, for the way the people I spoke to put me at ease. I was very anxious coming into this process, but after speaking with them, I feel fine.

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    Reviewed July 26, 2019

    Very knowledgeable and reassuring staff. Always ready to help with any questions or concerns. No "salesy" vibes, just confident information. Also extremely considerate of your time limitations when it comes to being too busy for long phone calls. Can't wait to get started on my way to being debt-free!

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    StaffProcess

    Reviewed July 26, 2019

    Outstanding process and Relief was immediate, for my worries. The young lady who we spoke with to set it up was Charlene and she was so helpful, understanding and nonjudgmental. She made the process simplified for sure. The second person was Kiara and she was also professional and helpful. I had no idea how much went into this and I am Impressed.

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    StaffProcess

    Reviewed July 26, 2019

    All members of the staff that assisted me with getting the process started and finalizing enrollment were very helpful and knowledgeable and special thanks to Jeremy **. I would recommend their services to anyone that may find themselves in a similar situation… Thank you.

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    Staff

    Reviewed July 26, 2019

    The NDR team has help to make an otherwise stressful situation feel manageable. Thank you for being so thorough, and for your patience. You have brought so much ease to this transitional time. For all that you do to help, thank you. Your service is much appreciated!

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    PriceStaff

    Reviewed July 26, 2019

    The staff was amazingly understanding and willing to help. When my oldest went off to college out of state I had no idea of all the extra cost that is not included with student loans. He has since gotten a job but now I am drowning in debt. Thank you to NDR for stepping up to help me out.

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    ProcessTransparency

    Reviewed July 26, 2019

    I called to get information on the NDR program. I worked with Gabriel **. To he honest, I was quite nervous about the potential outcome. I wasn't sure if I could be helped. Gabriel walked me through the process, which took no time at all. I feel a sense of relief and know I made the right decision. I highly recommend the NDR program.

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    Customer ServiceTransparency

    Reviewed July 26, 2019

    I appreciate the customer service and honesty. I was not pressured but listened to and provided time to make a decision. There are plenty of avenues to contact company and plan was transparent to make me feel comfortable with company.

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    StaffProcessTransparency

    Reviewed July 26, 2019

    They reviewed the full process with me fully and helped me understand all the different parts of the process with me. They were very helpful and very good at explanations! I appreciated that they would walk me through the documents as well.

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    StaffProcess

    Reviewed July 26, 2019

    Experience was pleasant. I was very well informed. Reps were very patient on explaining the process to me and constantly reminded me that I was not alone in this situation. I’m glad I chose this path to a light to the end if this debt tunnel.

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    Reviewed July 26, 2019

    Customer service was direct, quick, and easy to understand. The program structure is designed to only benefit me. The paperwork was was convenient because I was able to apply my signatures electronically and my signature count showed in the top right hand corner of the screen.

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    StaffProcess

    Reviewed July 26, 2019

    The person whom I contacted Justin **, was amazing in dealing with me and quite knowledgeable in helping me through this process. I'm extremely difficult due to my mental health issues and I immediately felt comfortable because of Justin. I'm excited about the program and I'm looking forward to being debt free in a few years.

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    StaffProcess

    Reviewed July 26, 2019

    I'm totally new to this kind of program. Eddie and Shavonna were so patient and cooperative with me. I even asked stupid questions that a child could've answered! Thank you. I see something good coming from this. It's early, but more than likely I would definitely recommend this company to others.

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    Staff

    Reviewed July 26, 2019

    Very fantastically wonderful and excellent and beautiful and as best I can do and I feel 110% better. I was drowning and now I believe I can win. It is great that is all I can say. I have no more words to add.

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    Customer ServiceTransparency

    Reviewed July 26, 2019

    My experience with National Debt Relief was great. They were able to explained everything to me step by step which I understood. I’m very happy that I contacted you hem and they were quick to respond. I’ll recommend them to anyone who needs help getting out off debt! Thank you.

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    Staff

    Reviewed July 26, 2019

    My debts had gotten completely out of hand to the point where I didn't have much left after paying my bills. I received a letter from National Debt Relief. It took a long time to decide I couldn't go on like I was. I checked with the Better Business Bureau and they was #1; So when I was contacted by phone I was ready to make a change. The people there was very polite and understanding also patient explaining what to expect.

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    Staff

    Reviewed July 26, 2019

    Mr. Ruben ** was such a great help. While enrolling he was very professional, helpful, and patience; which made me feel comfortable and confident about my decision. I would definitely recommend this company to others. The success team representative was wonderful as well. This experience has been nothing less than perfect! Thank you NDR!!

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    Customer ServiceStaffTransparency

    Reviewed July 26, 2019

    The agent I worked with was personable and friendly. She made me feel like I wasn’t alone in my struggle of cycling debt. She explained all the details to me thoroughly and helped me choose the best option for me to get out of debt. She was patient with the background noise of my three kids and was just all around a nice person. I’m glad I called. I feel a big weight has been lifted off my shoulders.

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    Staff

    Reviewed July 26, 2019

    Very supportive and helpful, I am very nervous (still shaking), but it sounds legit and will help me a lot on getting the cards paid in full in only 2 and a half years. Thank you National Debt Relief and all associates.

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    Customer ServiceStaff

    Reviewed July 26, 2019

    The debt relief advocate was very nice, helpful and very patient. It was a pleasant experience to talk to her and letting her helping me, even if I go thru this hard time. I will recommend the debt relief and the company to all my friends (in need).

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    StaffProcess

    Reviewed July 26, 2019

    Very easy process and helped with all questions that we had. Was very helpful during the enrollment process. Everyone nice and helpful. We have been putting off getting started on this for awhile and I feel so relieved now that we will be able to get out of debt.

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    StaffProcessTransparency

    Reviewed July 26, 2019

    The people I worked with were very friendly, helpful and explained the program very clearly. I did my research on reviews prior to engaging with them and the reviews were accurate. It took more time upfront than I planned on to setup the program, but overall it was a good experience.

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    Customer ServiceStaffProcess

    Reviewed July 26, 2019

    Great customer service from Daniel ** and also Mona from the attorney's office. They were very professional and made sure I was aware of what is going to happen along the way of this program. I feel very good about this program and feel like a lot of weight is taken off. Thank you both so much.

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    PriceStaffTransparency

    Reviewed July 26, 2019

    I have a lot of credit card debt and it came to the point where I didn't have enough money to keep up with them. I tried to get a home equity line of credit from my bank but was denied because of the my debt to income ratio being too high. So I decided I needed to do something. I reached out to NDR and Valerie was my person. She was nice and pleasant. She answered all my questions. She made me feel good about my decision and I can't wait to get this debt behind me. And it is cheaper than all the minimum payments I was making! So now I will have some money to put in savings. When you are in a hole and don't want to file bankruptcy and can't get a loan to help - reach out to NDR. They explain the program and it does affect your credit but you can rebuild that in time.

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    Staff

    Reviewed July 26, 2019

    Absolutely love Ariana ** and Rose.. They went above and beyond to satisfy all I needed. I will recommend this company to all who are struggling like me. Thank you so much. My experience was real and finally I can breathe.

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    Customer ServiceStaffTransparency

    Reviewed July 26, 2019

    Talked with Nathalee to set up my account was excellent about communicating what was expected of me along with what I should be expecting. She was also able to make me feel confident in my decision to choose the debt relief route, with almost 10yrs of credit history most of which was sitting above a 720 I was hesitant about letting it freefall because of the decision to stop paying my creditors. Actually had gotten info from a couple other businesses for debt settlement and backed out because of what I was told was gonna happen.

    I spoke with Ty for my welcome call, and filled me in with any details that Nathalee and I didn’t cover in the initial phone call. Ty was able to walk me through in more detail about everything that NDR offers along with some overlap to what Nathalee spoke of, but also gave me insight into some decisions that I had made after the initial phone call and was able to reconfirm any doubts about any changes. Bother phone calls took about 30-45mins each but neither were your typical “I have to read this so I’m gonna go straight through so don’t interrupt me”.

    Both, Nathalee and Ty would stop to any questions I had about what they had said and after clarifying would restart at the beginning of what I asked about so I could hear with an understanding of what was said. A majority of the phone calls were questions or concerns I had about what was said or what was going to happen, along with anything else so that I was able to make a clear and conscious decision before agreeing. Excited to see how well the rest of the NDR network measures up to the A+ performances to my first experiences with this company.

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    StaffTransparency

    Reviewed July 26, 2019

    I've just signed up and everyone was very helpful. They explained everything in easy terms, showed me the options that I qualified for and answered all my questions without judgment. They even let me think for a couple days before deciding, no pressure at all... My journey with them is just beginning and for the first time in a long time I'm optimistic.

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    Staff

    Reviewed July 26, 2019

    Everyone was so polite and helpful! I would recommend to everyone and anyone! They answered all of questions clearly and patiently. I never got frustrated and when I was put on hold it wasn't for a long time at all.

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    Staff

    Reviewed July 26, 2019

    The staff here are so personable and easy to talk to. Debt is embarrassing and can be very hard to talk about but Menes was so encouraging and down to earth. I am so happy I made the decision to do this.

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    StaffTransparency

    Reviewed July 26, 2019

    The employees at National Debt Relief have been very thorough and helpful in this rather difficult process. They have explained each step and helped to put my mind at ease while offering me service that not only relieves financial stress, but emotional stress as well. I would recommend their services to anyone that may find themselves in a similar situation.

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    Staff

    Reviewed July 26, 2019

    Sam was amazing. This is not something a person wants to have to do but when stressed so much, Sam just really helped me. I'm excited to free myself of debt! I would recommend National Debt Relief! They helped me feel less stressed and that I can actually pay off my debt!

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    Customer ServiceStaff

    Reviewed July 26, 2019

    Very pleasant experience. Both the initial representative Simon was helpful and knowledgeable. The welcome call representative Deana was very helpful and pleasant. I would recommend this service to all my friends that need it. I hope this opportunity will make me debt free.

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    Customer ServiceStaff

    Reviewed July 26, 2019

    I went with National Debt Relief for debt consolidation and worked with several negotiators. Whenever I call, the person whom I talk to is someone different, but they always have access to my account and they have notes from the previous person whom I spoke with. The reps really care about their customer. They take time to listen not just to the reasons for the debt but also what's going on in their customer's life. That way, if they need to make adjustments, they can. For instance, I recently discovered that I'm gonna be having another child. They relieved us of payments for one month and instead delayed them so that we could try and get our head above water, turn back and stay in the program.

    Throughout the process, NDR takes payments from us and puts it into a savings count. They then negotiate with creditors to bring down the amount we owe and then make payments from the savings account. NDR doesn't get paid unless they make the settlements. Right now, they're not getting from us and instead, just putting our money into the savings account. Still, the rate is pretty fair. They take about 10 to 15% based on the amount of debt that’s being settled. They’re the one doing all the work and keeping everything up-to-date. Furthermore, some of our creditors also have automatic responses for filing legal action and NDR offers services that block those from getting to us which lessens our stress. I’ve been very happy with them and I highly recommend their service.

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    Staff

    Reviewed July 25, 2019

    Everyone was very helpful and willing to help me. I truly appreciate Greg ** in particular. Very good at his job and I would highly recommend him to anyone looking for debt relief. They make sure you know what's going on before you sign up.

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    Process

    Reviewed July 25, 2019

    I appreciate efficiency and I felt like the application process went very smoothly. I just started in the program so I can't say a whole lot, but so far from what I can see I've been very happy with it.

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    Staff

    Reviewed July 25, 2019

    I was able to clarify items I was not sure about with agent until I was satisfied. I don't have anything else I would lie to say. I don't have anything else I would like to say. I don't have anything else I would lie to say.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    Both the initial caller and the welcoming caller were very friendly and made sure to answer any and every question I had. I would definitely recommend this to a friend or family member who is looking to get out of debt with a program vs a loan.

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    Staff

    Reviewed July 25, 2019

    The experience with your firm has been beyond description thus far. Mr. Bill ** and (Ms. Jasmine ** with whom I just spoke) made us feel important. Whether or not they are; they both made us feel like we were in good hands as to the resolutions of our debts. Words are inadequate to fully convey our sincere thanks and feelings for these two very competent individuals. Please thank both of them for us. We look forward to a long and lasting business relationship with National Debt Relief. Thank you, all. Carl & Shirley

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    Staff

    Reviewed July 25, 2019

    I am writing to give both Veronica ** and Kentee ** a big thank you for a job well done. Both ladies knew their facts and answered questions without any hesitation. They were knowledgeable about the product. I would recommend them to others in need. Thank you.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2019

    I have had a positive experience so far as I begin the process of recovering from unsecured debts. Several item have been looming over my head for years and I have encountered a recent hardship. Maryam and the welcome call gentlemen seem to have answered my questions honestly and professionally as I begin this process.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2019

    The workers that assist me helped me to understand how the program worked. I am so glad that I made the phone call. Knowing that there is help has taken a great deal of stress off of me and my family. Thank you program very clearly.

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    Customer ServiceProcess

    Reviewed July 25, 2019

    I am very pleased with the program so far. Customer service has been wonderful, and I feel that the weight on my shoulders is lessening little by little. Financial debt is very stressful, but I am confident that this program is going to help.

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    StaffProcess

    Reviewed July 25, 2019

    I was very wary of this type of solution. With just starting the process, National Debt has made the fear somewhat better. I hope for the best and I believe they will come through for us. The service received has been efficient, friendly, and very professional.

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    StaffTransparency

    Reviewed July 25, 2019

    Everybody was very helpful and kind. I would recommend to a friend. It has given me relief stress from my debt. I would consider doing again if needed. Hopefully will not need to. All was explained quite well. They made it easy to understand.

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    PriceStaff

    Reviewed July 25, 2019

    I have/had mounting credit card debts, with high interest rates & I was steadily falling farther behind. They gave me an option, they are negotiating with the companies to decrease my debt load. I am very thankful to them for this. Kirby

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    Customer ServiceStaffTransparency

    Reviewed July 25, 2019

    I have no negativity because our conversation was on the positive nature and the associate was very professional. She explained thing with easy understanding and ask me many times if I understood or had any question. I was given hope that everything will be taken care of to the best of their ability.. I was assured that they would work hard for my success and their efforts will be appreciated.

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    StaffProcess

    Reviewed July 25, 2019

    So far I am very happy with everyone I spoke with on this matter. They were very helpful and answered all my questions to my satisfaction. I hope once we are through, I still feel the same. We are just in the beginning of the process, but I feel this was the best option for us.

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    Reviewed July 25, 2019

    Very pleasant and easy to deal with, Made a difficult situation seem much more manageable. Even though I am just starting out, the end of the tunnel is coming into focus. I would recommend to friends and family if their situation requires.

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    Reviewed July 25, 2019

    Just starting. I love them so far am looking forward to seeing results and being able to breathe again without all this debt on my mind constantly disturbing my sleep, my appetite, my everything. I am so thankful for this National Debt Relief.

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    StaffTransparency

    Reviewed July 25, 2019

    My experience was great, I received helpful information that made the decision easy. Edgar explained all the options and what all the fees would be he was professional and extremely knowledgeable about the options to offer me. I look forward to getting this situation cleared up and getting back on the right track. I think this solution will help me accomplish my goals.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    I am recently divorced and couldn't climb out of debt. I tried everything to make it work but ran out of options. I called NDR and they made it easy to help with my debt! I can FINALLY sleep at night! Armani, Dave, and the team were great and very personable. They care about helping!! If you can't find a way out, these guys can show you the way. Bad things happen sometimes and it's people like this that are here to help. Thanks again NDR!!

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    Transparency

    Reviewed July 25, 2019

    They have been wonderful, transparent with the whole process. I feel as though they have taken the time to understand my situation and are here to support me in becoming debt free. All of the fees were explained upfront and included in my monthly fee, including legal representation if I were to need it. This has been a huge relief for me.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    Brent was very professional and accommodating. He listened and answered all my questions. Brent even told me he was my personal specialist and I could email him anytime. Him saying that spoke volumes! He was amazing. Brent really took the time to speak with me and made sure I understand everything.

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    StaffProcessTransparency

    Reviewed July 25, 2019

    It has been an excellent experience because, the staff is very professional. They help me with all the questions I might have and they are very straight to the point when they explain how the program works. Also, they have a good client portal, which a client can access all the pertaining information for each account, this makes manageable because, I can follow my direct savings and add extra payments if possible. That will shorten the time for the payoff.

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    Staff

    Reviewed July 25, 2019

    She was very informative and helpful. I felt like she really cared. I'm excited to start getting my debt under control and get my credit back on track. They really have worked on my time to help me get to where I need to be and made sure I could financially afford the plan they chose for me. Hoping everything works out and that I can start getting on the right track money wise so I don't have this much debt ever again.

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    Staff

    Reviewed July 25, 2019

    Luis and his team were very professional, patient and empathetic. I truly appreciate their approach in helping me in my time of need and their efficiency in problem solving. I look forward to meeting my goals and sharing my progress with others.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 25, 2019

    I had a very easy setup experience starting with the program. Brandon ** explained the process and the program very clearly and thoroughly. He answered any questions that I had. The person who followed up with the Welcome Call was also very thorough in explaining the legal matters and in verifying that all my information was correct. I was made to feel that this company is truly trying to help me with the process of getting out of debt. Extremely satisfactory experience.

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    ProcessTransparency

    Reviewed July 25, 2019

    My initial call was taken by Barbie. She explained the program clear and got everything set up. The followup welcome call by the customer service team review the program. Again, everything explained about the program was clear and easy to understand.

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    Staff

    Reviewed July 25, 2019

    Very nice people. Listened to my concerns and answered any questions. The people I talked with were very helpful and I would recommend this service to anyone. Hopefully this service will help me get debt free within a few years.

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    Staff

    Reviewed July 25, 2019

    Darnel ** helped setup my account with National Debt Relief, and he was very knowledgeable and helpful through the whole process. I am very happy with the services rendered and helpful staff here with National Debt Relief. I can't wait to be out of debt!

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    ProcessTransparency

    Reviewed July 25, 2019

    My experience with National Debt Relief was truly rewarding. I felt that I was heard and was treated with the utmost respect. The process was thoroughly explained to me and I felt confident in making the decision to become a client.

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    Staff

    Reviewed July 25, 2019

    I had a great experience. Everyone was very helpful and very nice. They made me feel calm and collected. Any questions that I had, were answered fully. They made sure I understood everything and weren't pushing me to do things I may not have wanted to do.

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    Staff

    Reviewed July 25, 2019

    I received an amazing service by the representative during my process of deciding what to do with my loans/debts. He was very patient as our hours didn't match. Hope everything is settled fast enough so I can be calm and happy for the decision.

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    Customer ServiceProcessTransparency

    Reviewed July 25, 2019

    Great service and customer service by Anthony **, he explained in detail everything about the process and services. Anthony went through every aspect of the program to make sure I understood what I was going to start. The enrollment phone call from the customer service was also reassuring and made me sure that is what I wanted to do.

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    StaffProcess

    Reviewed July 25, 2019

    Anthony ** and the success team were great! From beginning to end the process was smooth, easy and they made sure that we understood every single step in the process of getting us set up. The quality of service, as well as the services offered, is second to none! We heard about National Debt Relief from a TV ad and I took action right away, giving that I had been seeking a company like this for the last two weeks. I look forward to clearing my debt now, and we can sleep good tonight and every night thereafter. Thank you so much!

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    StaffProcess

    Reviewed July 25, 2019

    Thank you to Edwin ** and Isi for be patient and friendly with me. They were really good explainers and I feel good now! Because I don't feel a lot of stress. I can feel your help and thank you of course this recommend program.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2019

    Was extremely pleased with the information given me by Tahoe **. She made things very clean and understandable. She answered all me questions with words I could understand and went through the whole process so I understood everything. The welcome call was a great follow up and the gentlemen I spoke with was very patience with me. Could not have asked for a better experience.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    Duane did an amazing job explaining everything and answering all of my questions. He accommodated my schedule. My welcome call went great he made the change that I needed and made sure that I knew what to do for each thing I needed.

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    PriceStaff

    Reviewed July 25, 2019

    The people who helped gave me all the information about how the National Debt Relief worked. They said that in 34 months I will be relief from what I owe. It is a good program because with the high interest that the credit card have I would not be able to pay in such short time.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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