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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • FProfessional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    How do I know I can trust these reviews about National Debt Relief?
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    Page 111 Reviews 21635 - 21835
    Verified purchase
    Customer ServiceStaffProcess

    Reviewed July 27, 2019

    Having just signed up, I can't honestly tell you that this program works as described. Hence four star rating. But I can tell you the customer service is outstanding. Every member of this organization that I have dealt with has been incredibly friendly and helpful. I'll know in a few months if the program works (here's to hoping that it does!) and I'll offer another review then. But for now, as I just begin, I am very satisfied.

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    StaffTransparency

    Reviewed July 27, 2019

    My agent was very clear and assertive when explaining to me the terms of my contract with NDR. She made me feel safe and confident about this decision and was so understanding of my situation. I am excited about starting my journey to being debt free.

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    Customer ServiceStaff

    Reviewed July 27, 2019

    I spent a great deal of time searching for help with my debt with no avail until I ran across National Debt Relief website. I knew in my heart that they wouldn't have any answers for me as well, but I was absolute wrong. Excellent Customer service, very knowledgeable, patient, and understanding representatives. I am ecstatic. Thank you to All the staff members that helped me up to this point. Mahalo.

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    Reviewed July 27, 2019

    Thank you NDR for assisting me in getting my debt cleared up with my creditors. After speaking to all associates involved thus far, it’s been such a relief in knowing I will actually have it cleared up in the near future! Thank You!

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    Customer ServiceStaffProcessTransparency

    Reviewed July 27, 2019

    Great experience so far! I just enrolled in the program, but the customer service was top notch and the representative explained the plan in detail by explaining the next steps in the process. The representative also went over legal representation in case creditors tried to take legal action, and was very detail oriented and made sure all the information was accurate and complete. I look forward to continuing to work with NDR, and I have high hopes that the plan that they put forward will get me where I need to be and back on sound financial ground.

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    StaffProcess

    Reviewed July 27, 2019

    I cannot express enough in words how grateful I am to have found this program. Anwar, whom I spoke to, guided and was with me every step of the way, the more I spoke with him, the more I found hope again. I would absolutely recommend National Debt Relief to my friends in need.

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    ProcessTransparency

    Reviewed July 27, 2019

    Had a good experience everything was explained thoroughly. Still a very nerve racking process. I’m very hopeful that everything goes smoothly. I can’t afford for it not to. I guess we’ll see in a few months. I’m still pleased with the process it has given me hope and I feel like I can finally see the light at the end of the tunnel. 3 1/2 years will go by quickly and before I would have been in debt for the rest of my life. Thank you!

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    Process

    Reviewed July 27, 2019

    I just enrolled in the Debt Relief Program. The process was not to difficult. I'm not a person that uses computers very much but it was not too hard to be able to get the tasks accomplished. I definitely prefer the old way of doing it. They were all very helpful through the process.

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    Customer ServiceStaff

    Reviewed July 27, 2019

    Tamika was reading to rapidly. Her aim seemed to be to get through a painful ordeal as quickly as possible. She said all the buzz words (please, thank you, etc.) at the prompt points, while being rude, impatient, sighing and chided me for interrupting her, to ask questions I thought I had a right to ask. Kristoff was excellent!

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    National Debt Relief
    Response from National Debt Relief
    Hello Shirley,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Process

    Reviewed July 27, 2019

    The Lady (Evelyn **) I spoke with was excellent at making me aware of all that is involved in this program. I want to thank you for the opportunity to become debt free. I will do my very best to make this work. I have read over the documents I received and am looking forward to working with NDR.

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    Staff

    Reviewed July 27, 2019

    Very helpful. Looking forward to getting this debt paid off. It’s been a burden for years incredibly stressful. I do not enjoy getting hounded by debt collectors. I’ve worked very hard for years and it’s been extremely hard for me to get away from this debt.

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    StaffTransparency

    Reviewed July 27, 2019

    I was contacted in a timely manner, Lisa ** was very patient with me and explained program to me. Also answered any questions I was asked. Also the lady I spoke with on today was very patient also and answered questions I asked. Prayerfully I expect this program to accomplish my goals. I was apprehensive about the negative impact to my credit, but I expect it to improve over the next 3 1/2 years. Thank all of you for your help and support.

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    Staff

    Reviewed July 27, 2019

    Very helpful with all my questions. Also very polite and professional. Thank you so much for helping me to get my life back in order. Helping me to believe in myself again. Will recommend their service to all my coworkers and friends.

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    Customer ServiceStaffTransparency

    Reviewed July 27, 2019

    Very helpful and thank you! Feel relief and happy for the staffs. It’s my first time doing this and it sure great company to work with communication. Christopher ** got me through step by step understanding about my debt relief situations. I’m committed and will do it.??

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    Customer ServiceStaffTransparency

    Reviewed July 27, 2019

    It took me awhile to finally overcome letting someone view my credit. I am so glad I called. The two women I spoke to were very kind and took time to explain all the terms and answer any questions. I am more than ready to get my credit score back up.

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    StaffTransparency

    Reviewed July 27, 2019

    I have had a great experience so far with this company. Both gentlemen that I spoke with tonight were very kind and explained everything in full and made sure that I understood everything. Looking forward to the end of the next 48 months.

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    StaffProcessTransparency

    Reviewed July 27, 2019

    Wow! I was very pleased with all the information I was given, and felt very confident in making a decision to enroll with National Debt Relief. The agent was extremely helpful and was super clear on what he was explaning. And at the end I'm really happy to be part of this program now and get my life back on track????

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    Verified purchase

    Reviewed July 27, 2019

    I became buried in Credit Card Debt. The outrageous monthly interests that was being added each month would have taken me over 40 years to pay off! National Debt Relief has put me on a plan that will have my Credit Card Debt paid off within 4 years. Thank You National Debt Relief! You are rated number one in Debt Relief Companies for a very good reason. You are the BEST!

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    Customer ServiceStaff

    Reviewed July 27, 2019

    As I was in a financial situation with credit cards, I looked online and deemed National Debt Relief to be the best company with the highest rating that I felt could help me the most. Their enrollment process was great and everything was easy. Their people have also been very helpful. I have been enrolled for about 10 months now and they have taken care of about 40% of my portfolio. Though I wish it would go faster, it is going as fast as I expected. I had eight creditors that I owed and I've taken care of three of them. NDR is talking to them and they have ongoing communication with another one so I'm about halfway done.

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    Customer Service

    Reviewed July 26, 2019

    Antonio was super patient with my million and one questions and is great with customer service! I was on the fence about doing a program like this but think I made the right choice, looking forward to becoming debt free!

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    StaffTransparency

    Reviewed July 26, 2019

    Both of the people who helped me set up an account were so kind and helpful. Being in debt and trying to settle it is extremely stressful! Having two people to help that were informed and could explain exactly what would happen - through personal experience as well - just made the whole thing worthwhile. I don't recommend going into debt, but if you do, it's great to have kindness meet you instead of judgment.

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    Customer ServiceProcessTransparency

    Reviewed July 26, 2019

    Lance was informative and clear in what the process was. All my questions were answered in a satisfactory way. The follow up call was also easy to understand and helped to further clarify the steps necessary to be successful in the program.

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    Transparency

    Reviewed July 26, 2019

    Ari was wonderful to work with. When starting to repair my debt I wasn't sure where to start. But after talking to Ari he assured my debt would clear fast. Trusting in him I'm glad I decided to go with National Debt Relief.

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    Customer Service

    Reviewed July 26, 2019

    I was transferred several times, cut off, and had to call back, and then I had to repeat all the information I had just given someone else. It was very frustrating; all in all I was on the phone for about 30 minutes.

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    National Debt Relief
    Response from National Debt Relief
    Hello Wenda,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 26, 2019

    Everyone I spoke to was very nice (Brandon and Mrs. K. **), and explained things. They were also understanding of my situation (kids were all over the place). They were patient with me while I settled them down and finished my call. This was a big step for me. I feel horrible, but I know this is the best thing for my and my family in terms of settling debt. I feel confident with the help of their team knowing this was the right decision.

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    Customer ServiceStaffProcess

    Reviewed July 26, 2019

    The agents were very nice to work with. They were professional and were able to answer all my questions. Thank you for offering this program. I’m looking forward to being debt-free. Hopefully during the course of the plan, I will develop better personal finance habits.

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    StaffProcessTransparency

    Reviewed July 26, 2019

    I dealt with one individual who was upfront and helpful. I am confident that this program will be of help to me! The program was well explained and my steps are clear! I can and will see savings immediately, and this will greatly reduce stress.

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    Verified purchase
    Staff

    Reviewed July 26, 2019

    I just enrolled and already feel like a weight has been lifted off my self and my husband. Our agent was respectful and answered every question we had and gave us reassurance we are doing the right thing for our family. I just want to say thank you for helping us find the financial relief we needed.

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    Customer ServiceStaffTransparency

    Reviewed July 26, 2019

    Everyone was polite and took time to explain the details and answer questions. When a person finds themselves in a hardship situation it’s a relief to find help to get finances straighten out. Hopefully, this will help get things back on track.

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    Verified purchase
    Staff

    Reviewed July 26, 2019

    Jonathan & Javier were very nice & knowledgable taking their time to make sure I completely understood everything which was really great. Going into this I was a bit nervous, but am feeling so much better now knowing I will soon be debt-free! You guys Rock, thank you!!!

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    Customer ServiceStaffProcess

    Reviewed July 26, 2019

    The customer service and patience I was given by the employees was impeccable. They were so kind in answering the many questions I had. They also took the time to reexplain anything I didn't understand. I am very grateful, also, for the way the people I spoke to put me at ease. I was very anxious coming into this process, but after speaking with them, I feel fine.

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    Customer ServiceStaff

    Reviewed July 26, 2019

    Very knowledgeable and reassuring staff. Always ready to help with any questions or concerns. No "salesy" vibes, just confident information. Also extremely considerate of your time limitations when it comes to being too busy for long phone calls. Can't wait to get started on my way to being debt-free!

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    StaffProcess

    Reviewed July 26, 2019

    Outstanding process and Relief was immediate, for my worries. The young lady who we spoke with to set it up was Charlene and she was so helpful, understanding and nonjudgmental. She made the process simplified for sure. The second person was Kiara and she was also professional and helpful. I had no idea how much went into this and I am Impressed.

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    StaffProcess

    Reviewed July 26, 2019

    All members of the staff that assisted me with getting the process started and finalizing enrollment were very helpful and knowledgeable and special thanks to Jeremy **. I would recommend their services to anyone that may find themselves in a similar situation… Thank you.

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    Staff

    Reviewed July 26, 2019

    The NDR team has help to make an otherwise stressful situation feel manageable. Thank you for being so thorough, and for your patience. You have brought so much ease to this transitional time. For all that you do to help, thank you. Your service is much appreciated!

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    PriceStaff

    Reviewed July 26, 2019

    The staff was amazingly understanding and willing to help. When my oldest went off to college out of state I had no idea of all the extra cost that is not included with student loans. He has since gotten a job but now I am drowning in debt. Thank you to NDR for stepping up to help me out.

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    ProcessTransparency

    Reviewed July 26, 2019

    I called to get information on the NDR program. I worked with Gabriel **. To he honest, I was quite nervous about the potential outcome. I wasn't sure if I could be helped. Gabriel walked me through the process, which took no time at all. I feel a sense of relief and know I made the right decision. I highly recommend the NDR program.

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    Customer ServiceTransparency

    Reviewed July 26, 2019

    I appreciate the customer service and honesty. I was not pressured but listened to and provided time to make a decision. There are plenty of avenues to contact company and plan was transparent to make me feel comfortable with company.

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    StaffProcessTransparency

    Reviewed July 26, 2019

    They reviewed the full process with me fully and helped me understand all the different parts of the process with me. They were very helpful and very good at explanations! I appreciated that they would walk me through the documents as well.

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    StaffProcess

    Reviewed July 26, 2019

    Experience was pleasant. I was very well informed. Reps were very patient on explaining the process to me and constantly reminded me that I was not alone in this situation. I’m glad I chose this path to a light to the end if this debt tunnel.

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    Customer ServiceProcess

    Reviewed July 26, 2019

    Customer service was direct, quick, and easy to understand. The program structure is designed to only benefit me. The paperwork was was convenient because I was able to apply my signatures electronically and my signature count showed in the top right hand corner of the screen.

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    StaffProcess

    Reviewed July 26, 2019

    The person whom I contacted Justin **, was amazing in dealing with me and quite knowledgeable in helping me through this process. I'm extremely difficult due to my mental health issues and I immediately felt comfortable because of Justin. I'm excited about the program and I'm looking forward to being debt free in a few years.

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    StaffProcess

    Reviewed July 26, 2019

    I'm totally new to this kind of program. Eddie and Shavonna were so patient and cooperative with me. I even asked stupid questions that a child could've answered! Thank you. I see something good coming from this. It's early, but more than likely I would definitely recommend this company to others.

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    Staff

    Reviewed July 26, 2019

    Very fantastically wonderful and excellent and beautiful and as best I can do and I feel 110% better. I was drowning and now I believe I can win. It is great that is all I can say. I have no more words to add.

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    Customer ServiceTransparency

    Reviewed July 26, 2019

    My experience with National Debt Relief was great. They were able to explained everything to me step by step which I understood. I’m very happy that I contacted you hem and they were quick to respond. I’ll recommend them to anyone who needs help getting out off debt! Thank you.

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    Staff

    Reviewed July 26, 2019

    My debts had gotten completely out of hand to the point where I didn't have much left after paying my bills. I received a letter from National Debt Relief. It took a long time to decide I couldn't go on like I was. I checked with the Better Business Bureau and they was #1; So when I was contacted by phone I was ready to make a change. The people there was very polite and understanding also patient explaining what to expect.

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    Staff

    Reviewed July 26, 2019

    Mr. Ruben ** was such a great help. While enrolling he was very professional, helpful, and patience; which made me feel comfortable and confident about my decision. I would definitely recommend this company to others. The success team representative was wonderful as well. This experience has been nothing less than perfect! Thank you NDR!!

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    Customer ServiceStaffTransparency

    Reviewed July 26, 2019

    The agent I worked with was personable and friendly. She made me feel like I wasn’t alone in my struggle of cycling debt. She explained all the details to me thoroughly and helped me choose the best option for me to get out of debt. She was patient with the background noise of my three kids and was just all around a nice person. I’m glad I called. I feel a big weight has been lifted off my shoulders.

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    Staff

    Reviewed July 26, 2019

    Very supportive and helpful, I am very nervous (still shaking), but it sounds legit and will help me a lot on getting the cards paid in full in only 2 and a half years. Thank you National Debt Relief and all associates.

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    Customer ServiceStaff

    Reviewed July 26, 2019

    The debt relief advocate was very nice, helpful and very patient. It was a pleasant experience to talk to her and letting her helping me, even if I go thru this hard time. I will recommend the debt relief and the company to all my friends (in need).

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    StaffProcess

    Reviewed July 26, 2019

    Very easy process and helped with all questions that we had. Was very helpful during the enrollment process. Everyone nice and helpful. We have been putting off getting started on this for awhile and I feel so relieved now that we will be able to get out of debt.

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    StaffProcessTransparency

    Reviewed July 26, 2019

    The people I worked with were very friendly, helpful and explained the program very clearly. I did my research on reviews prior to engaging with them and the reviews were accurate. It took more time upfront than I planned on to setup the program, but overall it was a good experience.

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    Customer ServiceStaffProcess

    Reviewed July 26, 2019

    Great customer service from Daniel ** and also Mona from the attorney's office. They were very professional and made sure I was aware of what is going to happen along the way of this program. I feel very good about this program and feel like a lot of weight is taken off. Thank you both so much.

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    PriceStaffTransparency

    Reviewed July 26, 2019

    I have a lot of credit card debt and it came to the point where I didn't have enough money to keep up with them. I tried to get a home equity line of credit from my bank but was denied because of the my debt to income ratio being too high. So I decided I needed to do something. I reached out to NDR and Valerie was my person. She was nice and pleasant. She answered all my questions. She made me feel good about my decision and I can't wait to get this debt behind me. And it is cheaper than all the minimum payments I was making! So now I will have some money to put in savings. When you are in a hole and don't want to file bankruptcy and can't get a loan to help - reach out to NDR. They explain the program and it does affect your credit but you can rebuild that in time.

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    Staff

    Reviewed July 26, 2019

    Absolutely love Ariana ** and Rose.. They went above and beyond to satisfy all I needed. I will recommend this company to all who are struggling like me. Thank you so much. My experience was real and finally I can breathe.

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    Customer ServiceStaffTransparency

    Reviewed July 26, 2019

    Talked with Nathalee to set up my account was excellent about communicating what was expected of me along with what I should be expecting. She was also able to make me feel confident in my decision to choose the debt relief route, with almost 10yrs of credit history most of which was sitting above a 720 I was hesitant about letting it freefall because of the decision to stop paying my creditors. Actually had gotten info from a couple other businesses for debt settlement and backed out because of what I was told was gonna happen.

    I spoke with Ty for my welcome call, and filled me in with any details that Nathalee and I didn’t cover in the initial phone call. Ty was able to walk me through in more detail about everything that NDR offers along with some overlap to what Nathalee spoke of, but also gave me insight into some decisions that I had made after the initial phone call and was able to reconfirm any doubts about any changes. Bother phone calls took about 30-45mins each but neither were your typical “I have to read this so I’m gonna go straight through so don’t interrupt me”.

    Both, Nathalee and Ty would stop to any questions I had about what they had said and after clarifying would restart at the beginning of what I asked about so I could hear with an understanding of what was said. A majority of the phone calls were questions or concerns I had about what was said or what was going to happen, along with anything else so that I was able to make a clear and conscious decision before agreeing. Excited to see how well the rest of the NDR network measures up to the A+ performances to my first experiences with this company.

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    StaffTransparency

    Reviewed July 26, 2019

    I've just signed up and everyone was very helpful. They explained everything in easy terms, showed me the options that I qualified for and answered all my questions without judgment. They even let me think for a couple days before deciding, no pressure at all... My journey with them is just beginning and for the first time in a long time I'm optimistic.

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    Staff

    Reviewed July 26, 2019

    Everyone was so polite and helpful! I would recommend to everyone and anyone! They answered all of questions clearly and patiently. I never got frustrated and when I was put on hold it wasn't for a long time at all.

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    Staff

    Reviewed July 26, 2019

    The staff here are so personable and easy to talk to. Debt is embarrassing and can be very hard to talk about but Menes was so encouraging and down to earth. I am so happy I made the decision to do this.

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    StaffTransparency

    Reviewed July 26, 2019

    The employees at National Debt Relief have been very thorough and helpful in this rather difficult process. They have explained each step and helped to put my mind at ease while offering me service that not only relieves financial stress, but emotional stress as well. I would recommend their services to anyone that may find themselves in a similar situation.

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    Staff

    Reviewed July 26, 2019

    Sam was amazing. This is not something a person wants to have to do but when stressed so much, Sam just really helped me. I'm excited to free myself of debt! I would recommend National Debt Relief! They helped me feel less stressed and that I can actually pay off my debt!

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    Customer ServiceStaff

    Reviewed July 26, 2019

    Very pleasant experience. Both the initial representative Simon was helpful and knowledgeable. The welcome call representative Deana was very helpful and pleasant. I would recommend this service to all my friends that need it. I hope this opportunity will make me debt free.

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    Customer ServiceStaff

    Reviewed July 26, 2019

    I went with National Debt Relief for debt consolidation and worked with several negotiators. Whenever I call, the person whom I talk to is someone different, but they always have access to my account and they have notes from the previous person whom I spoke with. The reps really care about their customer. They take time to listen not just to the reasons for the debt but also what's going on in their customer's life. That way, if they need to make adjustments, they can. For instance, I recently discovered that I'm gonna be having another child. They relieved us of payments for one month and instead delayed them so that we could try and get our head above water, turn back and stay in the program.

    Throughout the process, NDR takes payments from us and puts it into a savings count. They then negotiate with creditors to bring down the amount we owe and then make payments from the savings account. NDR doesn't get paid unless they make the settlements. Right now, they're not getting from us and instead, just putting our money into the savings account. Still, the rate is pretty fair. They take about 10 to 15% based on the amount of debt that’s being settled. They’re the one doing all the work and keeping everything up-to-date. Furthermore, some of our creditors also have automatic responses for filing legal action and NDR offers services that block those from getting to us which lessens our stress. I’ve been very happy with them and I highly recommend their service.

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    Staff

    Reviewed July 25, 2019

    Everyone was very helpful and willing to help me. I truly appreciate Greg ** in particular. Very good at his job and I would highly recommend him to anyone looking for debt relief. They make sure you know what's going on before you sign up.

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    Process

    Reviewed July 25, 2019

    I appreciate efficiency and I felt like the application process went very smoothly. I just started in the program so I can't say a whole lot, but so far from what I can see I've been very happy with it.

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    Staff

    Reviewed July 25, 2019

    I was able to clarify items I was not sure about with agent until I was satisfied. I don't have anything else I would lie to say. I don't have anything else I would like to say. I don't have anything else I would lie to say.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    Both the initial caller and the welcoming caller were very friendly and made sure to answer any and every question I had. I would definitely recommend this to a friend or family member who is looking to get out of debt with a program vs a loan.

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    Staff

    Reviewed July 25, 2019

    The experience with your firm has been beyond description thus far. Mr. Bill ** and (Ms. Jasmine ** with whom I just spoke) made us feel important. Whether or not they are; they both made us feel like we were in good hands as to the resolutions of our debts. Words are inadequate to fully convey our sincere thanks and feelings for these two very competent individuals. Please thank both of them for us. We look forward to a long and lasting business relationship with National Debt Relief. Thank you, all. Carl & Shirley

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    Staff

    Reviewed July 25, 2019

    I am writing to give both Veronica ** and Kentee ** a big thank you for a job well done. Both ladies knew their facts and answered questions without any hesitation. They were knowledgeable about the product. I would recommend them to others in need. Thank you.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2019

    I have had a positive experience so far as I begin the process of recovering from unsecured debts. Several item have been looming over my head for years and I have encountered a recent hardship. Maryam and the welcome call gentlemen seem to have answered my questions honestly and professionally as I begin this process.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2019

    The workers that assist me helped me to understand how the program worked. I am so glad that I made the phone call. Knowing that there is help has taken a great deal of stress off of me and my family. Thank you program very clearly.

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    Customer ServiceProcess

    Reviewed July 25, 2019

    I am very pleased with the program so far. Customer service has been wonderful, and I feel that the weight on my shoulders is lessening little by little. Financial debt is very stressful, but I am confident that this program is going to help.

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    StaffProcess

    Reviewed July 25, 2019

    I was very wary of this type of solution. With just starting the process, National Debt has made the fear somewhat better. I hope for the best and I believe they will come through for us. The service received has been efficient, friendly, and very professional.

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    StaffTransparency

    Reviewed July 25, 2019

    Everybody was very helpful and kind. I would recommend to a friend. It has given me relief stress from my debt. I would consider doing again if needed. Hopefully will not need to. All was explained quite well. They made it easy to understand.

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    PriceStaff

    Reviewed July 25, 2019

    I have/had mounting credit card debts, with high interest rates & I was steadily falling farther behind. They gave me an option, they are negotiating with the companies to decrease my debt load. I am very thankful to them for this. Kirby

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    Customer ServiceStaffTransparency

    Reviewed July 25, 2019

    I have no negativity because our conversation was on the positive nature and the associate was very professional. She explained thing with easy understanding and ask me many times if I understood or had any question. I was given hope that everything will be taken care of to the best of their ability.. I was assured that they would work hard for my success and their efforts will be appreciated.

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    StaffProcess

    Reviewed July 25, 2019

    So far I am very happy with everyone I spoke with on this matter. They were very helpful and answered all my questions to my satisfaction. I hope once we are through, I still feel the same. We are just in the beginning of the process, but I feel this was the best option for us.

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    Reviewed July 25, 2019

    Very pleasant and easy to deal with, Made a difficult situation seem much more manageable. Even though I am just starting out, the end of the tunnel is coming into focus. I would recommend to friends and family if their situation requires.

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    Reviewed July 25, 2019

    Just starting. I love them so far am looking forward to seeing results and being able to breathe again without all this debt on my mind constantly disturbing my sleep, my appetite, my everything. I am so thankful for this National Debt Relief.

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    StaffTransparency

    Reviewed July 25, 2019

    My experience was great, I received helpful information that made the decision easy. Edgar explained all the options and what all the fees would be he was professional and extremely knowledgeable about the options to offer me. I look forward to getting this situation cleared up and getting back on the right track. I think this solution will help me accomplish my goals.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    I am recently divorced and couldn't climb out of debt. I tried everything to make it work but ran out of options. I called NDR and they made it easy to help with my debt! I can FINALLY sleep at night! Armani, Dave, and the team were great and very personable. They care about helping!! If you can't find a way out, these guys can show you the way. Bad things happen sometimes and it's people like this that are here to help. Thanks again NDR!!

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    Transparency

    Reviewed July 25, 2019

    They have been wonderful, transparent with the whole process. I feel as though they have taken the time to understand my situation and are here to support me in becoming debt free. All of the fees were explained upfront and included in my monthly fee, including legal representation if I were to need it. This has been a huge relief for me.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    Brent was very professional and accommodating. He listened and answered all my questions. Brent even told me he was my personal specialist and I could email him anytime. Him saying that spoke volumes! He was amazing. Brent really took the time to speak with me and made sure I understand everything.

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    StaffProcessTransparency

    Reviewed July 25, 2019

    It has been an excellent experience because, the staff is very professional. They help me with all the questions I might have and they are very straight to the point when they explain how the program works. Also, they have a good client portal, which a client can access all the pertaining information for each account, this makes manageable because, I can follow my direct savings and add extra payments if possible. That will shorten the time for the payoff.

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    Staff

    Reviewed July 25, 2019

    She was very informative and helpful. I felt like she really cared. I'm excited to start getting my debt under control and get my credit back on track. They really have worked on my time to help me get to where I need to be and made sure I could financially afford the plan they chose for me. Hoping everything works out and that I can start getting on the right track money wise so I don't have this much debt ever again.

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    Staff

    Reviewed July 25, 2019

    Luis and his team were very professional, patient and empathetic. I truly appreciate their approach in helping me in my time of need and their efficiency in problem solving. I look forward to meeting my goals and sharing my progress with others.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 25, 2019

    I had a very easy setup experience starting with the program. Brandon ** explained the process and the program very clearly and thoroughly. He answered any questions that I had. The person who followed up with the Welcome Call was also very thorough in explaining the legal matters and in verifying that all my information was correct. I was made to feel that this company is truly trying to help me with the process of getting out of debt. Extremely satisfactory experience.

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    ProcessTransparency

    Reviewed July 25, 2019

    My initial call was taken by Barbie. She explained the program clear and got everything set up. The followup welcome call by the customer service team review the program. Again, everything explained about the program was clear and easy to understand.

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    Staff

    Reviewed July 25, 2019

    Very nice people. Listened to my concerns and answered any questions. The people I talked with were very helpful and I would recommend this service to anyone. Hopefully this service will help me get debt free within a few years.

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    Staff

    Reviewed July 25, 2019

    Darnel ** helped setup my account with National Debt Relief, and he was very knowledgeable and helpful through the whole process. I am very happy with the services rendered and helpful staff here with National Debt Relief. I can't wait to be out of debt!

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    ProcessTransparency

    Reviewed July 25, 2019

    My experience with National Debt Relief was truly rewarding. I felt that I was heard and was treated with the utmost respect. The process was thoroughly explained to me and I felt confident in making the decision to become a client.

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    Staff

    Reviewed July 25, 2019

    I had a great experience. Everyone was very helpful and very nice. They made me feel calm and collected. Any questions that I had, were answered fully. They made sure I understood everything and weren't pushing me to do things I may not have wanted to do.

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    Staff

    Reviewed July 25, 2019

    I received an amazing service by the representative during my process of deciding what to do with my loans/debts. He was very patient as our hours didn't match. Hope everything is settled fast enough so I can be calm and happy for the decision.

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    Customer ServiceProcessTransparency

    Reviewed July 25, 2019

    Great service and customer service by Anthony **, he explained in detail everything about the process and services. Anthony went through every aspect of the program to make sure I understood what I was going to start. The enrollment phone call from the customer service was also reassuring and made me sure that is what I wanted to do.

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    StaffProcess

    Reviewed July 25, 2019

    Anthony ** and the success team were great! From beginning to end the process was smooth, easy and they made sure that we understood every single step in the process of getting us set up. The quality of service, as well as the services offered, is second to none! We heard about National Debt Relief from a TV ad and I took action right away, giving that I had been seeking a company like this for the last two weeks. I look forward to clearing my debt now, and we can sleep good tonight and every night thereafter. Thank you so much!

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    StaffProcess

    Reviewed July 25, 2019

    Thank you to Edwin ** and Isi for be patient and friendly with me. They were really good explainers and I feel good now! Because I don't feel a lot of stress. I can feel your help and thank you of course this recommend program.

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    Customer ServiceStaffProcess

    Reviewed July 25, 2019

    Was extremely pleased with the information given me by Tahoe **. She made things very clean and understandable. She answered all me questions with words I could understand and went through the whole process so I understood everything. The welcome call was a great follow up and the gentlemen I spoke with was very patience with me. Could not have asked for a better experience.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    Duane did an amazing job explaining everything and answering all of my questions. He accommodated my schedule. My welcome call went great he made the change that I needed and made sure that I knew what to do for each thing I needed.

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    PriceStaff

    Reviewed July 25, 2019

    The people who helped gave me all the information about how the National Debt Relief worked. They said that in 34 months I will be relief from what I owe. It is a good program because with the high interest that the credit card have I would not be able to pay in such short time.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    Very great customer service! They helped me through every step of the way to get the result I needed. They went through everything I wanted to consolidate and the things I wanted to leave out. I cannot thank them enough for helping me get debt relief.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    I had a good experience enrolling with National Debt Relief. Thus far, their negotiators have been doing a good job. They're getting some settlements and I'm getting my amount due down. Whenever they make a deal with one of my creditors, they call me, and let me know, and ask me if I accept the deal. I have a good payment plan with them too.

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    StaffTransparency

    Reviewed July 25, 2019

    Both Gary ** and Kiera ** were kind, understanding and very helpful. Explained everything clearly and answered all my questions completely. I know all this will take time, but a weight has been lifted from my shoulders. Looking forward to being debt free!

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    Staff

    Reviewed July 25, 2019

    They were very helpful. I feel better about my future. Can't wait to be debt free. I have a program I can keep. Without this help I could not get out of debt and I was scared. They made a payment plan I could afford.

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    Staff

    Reviewed July 25, 2019

    Tyler ** was a great help, answered all my questions and concerns to the best of his knowledge. Told him I dealt with a pushy individually earlier in the day and he was the total opposite. The second gentleman was also really helpful. Don't remember his name.

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    Staff

    Reviewed July 25, 2019

    Great! Both Joshua and Aundrea have been great to work with! They each were respectful and made me feel like a valued client. I felt knowledgeable and like I had a great plan to help my family get out of debt!

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    StaffProcess

    Reviewed July 25, 2019

    Everyone was great, very detailed too of how the program works, and at the end they want too make sure if I had and questions. I’m very pleased and thank you for your help on the part if I had and question where and who I can talk to.

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    Customer ServiceStaff

    Reviewed July 25, 2019

    Kenny was beyond helpful! He made sure to answer every one of my questions and made me feel very comfortable about the entire process. I was very anxious about my debt and was feeling hopeless but Kenny really put my mind at ease and really helped me see a light at the end of the tunnel. I really can't thank him enough for this blessing and his kind and helpful attitude! 10/10 would recommend and WILL recommend!

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    StaffProcess

    Reviewed July 25, 2019

    I want to thank Ezekiel and the National Debt Relief welcome team for one of the best experiences I have had when it comes to such a stressful part of my life. This transition and personal touch to my needs was met at every corner and question I had about the program. I look forward to working with National Debt Relief to help resolve my debt and put me on the right path toward financial health.

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    Staff

    Reviewed July 25, 2019

    Camila was attentive and friendly. She had the answers to my questions. She was very sincere and upfront about my questions. She was very professional about my financial situation. She gave me the phone numbers I will need later for my creditors. She was a pleasure to talk to and seem genuine concern about my debt relieve. Randy ** was also very professional and genuinely concern about my finances too.

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    StaffProcess

    Reviewed July 24, 2019

    I could not be more excited to have found a company that truly cares. Everyone that has helped, has went over and beyond to make sure I am comfortable with the program I have entered. Thank you for all your help with everything. I would recommend this program to anyone who is needing help.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2019

    I don't know where you found your employees but they are amazing. I enjoyed going through this process with them. Everything went so smooth and I was blown away at how easy they made everything. I felt that they truly cared to help and were very happy to make sure I understood everything, also making sure all of my questions have been answered. This really will do wonders for me and customer service has been said to be your number 1 priority, and it truly shows. I have had a wonderful experience, thank you.

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    StaffTransparency

    Reviewed July 24, 2019

    Very clear and easy to follow. There were a couple of mistakes in my initial form which were caught by the representative on the other side of the line. Any questions that I had were answered very clearly and very fast.

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    Staff

    Reviewed July 24, 2019

    Mr. ** was very thorough in explaining every thing. My family and myself are very thankful for the support and the staff that were very professional! I would reccomend them for all of your financial needs! Hands down the best company to work with when fixing your credit/financial problems.

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    Staff

    Reviewed July 24, 2019

    Working with Anthony was great - He sounded concerned and did everything he could to help me become more independent. I really felt confident that he was willing to help me not to just to get my business but to make my life better.

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    StaffTransparency

    Reviewed July 24, 2019

    My contact Ray ** was extremely helpful and patient with myself, someone who is not computer savvy. He explained things in great detail but took the time to make sure I understood each aspect of the agreement. I hope the final outcome will be as satisfying as the beginning of this process was.

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    National Debt Relief
    Response from National Debt Relief
    Hello Michael,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

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    Staff

    Reviewed July 24, 2019

    Everyone I spoke with was very kind and informative and helped greatly. They made the process very easy and able to understand every part of the agreement and access to all of the necessary information needed during the process. I would highly recommend this service!

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2019

    The team here are very nice and they help me to understand everything even though how hard for me to understand... They explained it to me nicely.. It's highly recommend to those people who need a debt consolidation... Especially Paul ** who patiently understand me and fixed all my documents, and Javier who welcome call me, I perfectly understand him much. The way he talk it's clear for me. Thanks guys.

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    Reviewed July 24, 2019

    I have been struggling and getting no where with my debt. Every time that I have been able to pay extra, it still seems to keep the same principal. I feel that I am on a good path now. I am excited to be able to become debt free in as little as three and a half years.

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    Customer ServiceStaff

    Reviewed July 24, 2019

    Great Experience. The customer service representative Ameed was very helpful and always answered my questions. Very quick at replying and was nice that when I called I could get transferred right to him and not have to be transferred a bunch of times.

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    Staff

    Reviewed July 24, 2019

    Was very happy with all the people that I made contact with today. They were all very nice and polite and answered all my questions. I will most definitely recommend your service to all my family and friends. I am so happy to actually see a horizon on my financial problems and know that in 3 years I will be debt free.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2019

    Everyone who has assisted me at National Debt Relief has provided top-notch customer service. Qwan and Camilla answered all of my questions and very helpful during this process. I appreciate their hard work and dedication. Qwan was especially helpful and accommodating as I had a lot of questions about the program that he answered in great detail. Thank you!

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    Customer ServiceStaff

    Reviewed July 24, 2019

    Great customer service, very informative and helpful with both individuals I have worked with. Very understanding of my situation and did their best to work with myself and their supervisors to get everything approved. Thank you for all of your assistance and guidance.

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    Staff

    Reviewed July 24, 2019

    Was very patient with me from me asking the same questions. Took the time up with me as I continued asking the same question and trying to make sure about my payments and where I was paying this out and where it was going and did I had to pay more money.

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    Staff

    Reviewed July 24, 2019

    In one of my hardest times of admitting defeat to debt and feeling like I had no option National Debt Relief was there with very experienced professionals to help me every step of the way! They talked to me calmly and clearly and answered my same questions over and over until I really understood the overall plan of debt relief. I feel so confident moving forward with everyone.

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    PriceStaffProcess

    Reviewed July 24, 2019

    Karter ** was extremely detailed and helpful explaining the program to me. I understood everything and he was very easy to communicate with. So was Carlo ** while I was enrolling in part 2. Both these men really helped me. I had a heart transplant May 17, 2018 and now don't have to worry about these high interest cards and it helps me feel real relief.

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    Staff

    Reviewed July 24, 2019

    The staff has been very helpful. I have never experienced an emergency like this, but the staff has helped put my worries at ease. I am very nervous as I am not sure what to do to resolve these problems, but the staff seems to be well versed and very understanding of how to resolve this situation in a way that will benefit everyone.

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    StaffProcess

    Reviewed July 24, 2019

    All agents were very helpful to me. They were very concise and friendly. The agents guided me through the entire process thoroughly. I want to thank them for all of their help and I feel more comfortable about my situation.

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    Reviewed July 24, 2019

    I can't find my order number, but I did understand everything that was reviewed with me, which was a lot. Both my initial interview, and follow up final review was an exhausting yet informative process.

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    Staff

    Reviewed July 24, 2019

    I just enrolled, but so far, things have been good. I'm very nervous of what's to come, but overall, I felt good enough to participate in this program after speaking with Al ** and the Welcome Call Agent. They made me feel pretty good about it and what hurdles may or may not come and how to handle them. I'm almost confident enough to date that this will work out. Putting all your eggs in one basket is scary.

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    Staff

    Reviewed July 24, 2019

    I appreciate all the help. Everything was easy and efficient. I recommend debt relief to anyone that wants to resolve the debt they have. Everyone I spoke with was very friendly and they knew the business. I really don't know what else to say. I will wait and see how this program works but I believe I will be debt-free in 24 months.

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    Customer ServiceStaff

    Reviewed July 24, 2019

    Amazingly easy, great communication, no complications, able to sign paperwork online to get everything moving forward, operates on efficiency as this all happened within a few days and I have all information sent via email, everyone is very polite and complete in the process.

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    Customer ServiceTransparency

    Reviewed July 24, 2019

    I had great customer service with both National Debt Relief calls today. I received valuable information in a clear and concise manner. It is a relief to start to get my debt under control and I am grateful for the assistance.

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    StaffProcess

    Reviewed July 24, 2019

    I am just starting the program, but the two staff I have spoken with were encouraging and professional. They answered all my questions and took time to walk through my first steps. I look forward to working towards debt freedom.

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    StaffProcess

    Reviewed July 24, 2019

    National Debt Relief Staff were Very Professional and Patient with me all throughout the welcoming and acceptance part of the program. I am comfortable that they are knowledgeable and trust in them that they will do their job to the best of their ability. I would at this point recommend friends and family to the program that are dealing with similar hardships I face. The Reputation that National Debt Consolidation has is Respectable and has to be earned and maintained as I trust was and will be and I look forward to working with National Debt Consolidation and stand behind the program and look forward to reaching settlements on all three of my creditors. I really appreciate the opportunity to work with the Company.

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2019

    Stephen ** and Daniel ** were both respectful and courteous and explained everything really well so that I understand everything they’re talking about. Daniel always asked me if it was a good time to talk or when would be a better time. He always called me on time.

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    Staff

    Reviewed July 24, 2019

    Gary answered all of me and my dad's questions swiftly and confidently. He was very knowledgeable and made us feel like this is absolutely the right way to go. He did not make me feel bad in any way for my circumstances and assured me that I wasn't alone.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for sharing this with us, Katie. We've let Gary know you appreciated his efforts! Welcome, and we look forward to working with you.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2019

    Everyone I spoke with was very informative and helpful. The process was fairly simply. I did keep playing phone tag with JaKeith only because I work where I can't always answer the phone so email is way easier for me to communicate.

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    StaffProcess

    Reviewed July 24, 2019

    Everyone I spoke with was very helpful. Barbie got me enrolled and she was awesome every step of the way. They made the process super easy and painless. I will definitely recommend this company in the future. Looking forward to financial freedom in the next 4 years.

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    StaffProcess

    Reviewed July 24, 2019

    The people I have worked with at National Debt Relief did a great job making me feel welcome and heard. They did not make me feel ashamed to have put myself in dire financial trouble, but rather congratulated me on making the best decision for myself. The experience from start to finish was positive and encouraging - without a hard sales pitch. I knew that I was in control - and will remain in control throughout the process.

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    StaffProcess

    Reviewed July 24, 2019

    I was extremely impressed by the professionalism of these folks. Nate was very patient and understanding. The entire process was handled quickly and efficiently. They provide details of how the process works and how to handle creditors. I would definitely recommend these folks.

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    StaffProcess

    Reviewed July 24, 2019

    The process was very smooth and I was made very aware of all information and documentation. The excellent part is it did not take a lot of time for the process and the representative very efficient. Also all information was completed via email while on the phone with the representative.

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    StaffProcess

    Reviewed July 24, 2019

    Nestor ** really did a great job explaining things and making sure I knew what was happening along the way. Highly recommend their services if you find yourself in financial difficulty. He walks you through the entire process. Great job.

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    Process

    Reviewed July 24, 2019

    Great experience setting everything up! My contact was very thorough and helpful throughout the process and made reducing my debt a breeze. My credit card balances ballooned years ago during a moment of crisis, and they've been dragging me down ever since. After speaking with a representative of NDR, I finally feel like I can get ahold of my finances to make sure this doesn't happen again.

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    National Debt Relief
    Response from National Debt Relief

    Gene, thank you for sharing this with us. We're glad we can help you get your financial situation under control. Feel free to let us know what other tools you may need to help you reach your goals.

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    Reviewed July 24, 2019

    Very helpful and through. They covered everything and explained it well. Reassured us in our decision. Answered all our questions. Found information on better business bureau site that had good recommendations. Thank you for all of your help and guidance. Valentine was a little pushy, but very knowledgeable.

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    StaffProcessTransparency

    Reviewed July 24, 2019

    It was a stress free experience. They were both very kind and understanding. Everything was explained in detail and the process of going through the document together was very helpful. The turnaround for the program is quick and detailed. They were able to adjust anything necessary and still have the documents ready to enroll in a quick manner.

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    Customer ServiceStaffTransparency

    Reviewed July 24, 2019

    It was my best decision to call NDR. They are very professional people. Ready to explain everything in detail. I had great experience. Thank you NDR for take all the time necessary to understand my situation and give me the best solution.

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    StaffProcessTransparency

    Reviewed July 24, 2019

    My experience was very comforting. Everything was explained in detail. I understood all that was being explained to me. Both individuals I dealt with were patient and understanding. It made me feel relaxed. Every outlet that I searched on for help gave me you as the #1 program.

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    Customer ServiceStaff

    Reviewed July 24, 2019

    Everyone was very helpful and polite. Everyone made sure I understood everything and were very helpful. I came away with a feeling of relief. I was feeling very overwhelmed and by the end of the conversation I knew I had made a good choice.

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    Customer ServiceStaffProcess

    Reviewed July 24, 2019

    The rep was very helpful in guiding me through the welcome phone call. She provided assistance on all the documents, where to sign, and where I can find resources to guide me through the process. Thanks again for all your help and information.

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    PriceStaff

    Reviewed July 24, 2019

    When credit card companies are unwilling to help lower your interest rates or monthly payments, this is an option that helps you keep more money in your pocket instead of theirs. It's quick, easy and the customer representatives are very helpful.

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    Reviewed July 24, 2019

    While they were helpful in helping me with my debt in the beginning, when hardships hit me, they would not lower the outrageous monthly payment even after removing all the active ($20,000) debt still left to settle. I only owe them $2000 and they would not reduce the payments down low enough and work with me. They will NOT work with you if anything changes. So it's best to avoid these vultures and go to Freedom Debt Relief..which is where they branched off from in the first place. FDR is willing to work with you and also give you a longer extended time to pay. AVOID NDR if you are living paycheck to paycheck.

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    National Debt Relief
    Response from National Debt Relief
    Hello Debbie,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us.We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

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    Customer ServicePrice

    Reviewed July 24, 2019

    Very informative and always was very upfront about cost and what to expect from creditors. Debt relief was easy to contact and very easy to work with. The two phone calls gave added security to working with them to solve my debt problems.

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    StaffProcess

    Reviewed July 23, 2019

    Setting up the debt relief program has been very straightforward and everyone has been quite helpful. I have had enjoyable interactions with everyone helping in this process. I am pleased to have had such an easy enrollment into the program.

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    Customer ServiceStaff

    Reviewed July 23, 2019

    They were very helpful and with the questions I had if they couldn’t answer they were still honest and upfront with me. It went a lot smoother and less stressful than I thought it would be. I’m really looking forward to being debt-free with everybody’s help.

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    Customer ServiceStaff

    Reviewed July 23, 2019

    I was very happy with the customer service that I got. They were very understanding. They were very helpful. They did not judge which is amazing. You already feel terrible enough and you already feel horrible and you don’t know which way to turn and then they were so understanding and so patient and sympathetic that it was amazing. I would completely recommend.

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    StaffProcess

    Reviewed July 23, 2019

    Every step of the way was made as easy as possible. Excited to start this journey to become debt free. All I had to do was answer a few questions. Thank you to everyone who helped make this a easy process. National Debt Relief is awesome.

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    StaffTransparency

    Reviewed July 23, 2019

    Everyone I spoke with was great, Dan explained everything and I appreciate everything. I felt good about the experience. Most of the time doing something like this would be uncomfortable but I did not feel that way. All the data was explained clearly. Thank you.

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    Customer ServiceStaffProcess

    Reviewed July 23, 2019

    Very informative. Answered my questions and made process very easy. Thanks for the great work. Representatives were responsive and were kind on phone. Appreciate the work that was done and hope this will get me back on track. The welcome representative was very nice and patient with me. Answered all my questions.

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    StaffProcessTransparency

    Reviewed July 23, 2019

    Had a great overall experience with NDR. Everything was explained to me and the process was made simple. I would especially like to thank Keith ** for helping me through the process. Very professional and friendly. The whole process was very easy to understand and easy to do online.

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    Staff

    Reviewed July 23, 2019

    Everyone was very nice and knowledgeable! I didn't feel judged in any way and everyone was very good at explaining all that was involved! I am looking forward to working with all involved to get this debt down and gone so I can run my business to its best!

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    Customer Service

    Reviewed July 23, 2019

    Very quick to call you back and set up enrollment in the program and from there to today it is going downhill quickly. Errors were made on original agreement with incorrect information. Had to do agreement over with a different individual. You can communicate on portal and send E-Mail on important issues that require rapid attention and hear nothing. Instead of dealing with one assigned individual you get a different individual each time. If this poor customer service continues I will have to make an evaluation to continue or not.

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    National Debt Relief
    Response from National Debt Relief
    Hi Bruce,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    ProcessTransparency

    Reviewed July 23, 2019

    I loved that you explained everything in detail and made sure I fully understand what was going on. I like they help me thru the process and if I didn't understand they talked me thru it. I would recommend this program to anyone.

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    Staff

    Reviewed July 23, 2019

    Extremely professional and answered all my questions and made sure I understood everything before moving forward. No background noise, no distractions. Was very patient with me. Looking forward to starting the program so I can pay off all of my debt and start over.

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    Verified purchase

    Reviewed July 23, 2019

    My experience with the organization has been quite satisfactory. I was impressed by the professionalisim displayed by Eric and and the supervisor that varified the information. Was annoyed by receptionist who asked too many questions in order to speak with Eric.

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    Staff

    Reviewed July 23, 2019

    From Kyle, (my debt specialist) to Javier during my Welcome Call, this company is very professional and cares about you as a person and your hardships and wants you to succeed in overcoming them. Looking forward to this program and becoming debt free.

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    StaffTransparency

    Reviewed July 23, 2019

    I was very happy to know that I could receive help from NDR. The representative was very knowledgeable and explained all the forms and made sure that I signed in all the right places and that I understood all the information.

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    Staff

    Reviewed July 23, 2019

    I give the staff a 100 for all the help and time they spent helping me I would recommend them. I had Adam to help me with my account and then I had Camillia for the welcome. Thanks to these two people. I feel comfortable.

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    Customer ServiceStaff

    Reviewed July 23, 2019

    Found this company online when I was looking for debt consolidation. I took a chance and filled out a questionnaire and got a call within literally 2 seconds. I was given great communication, friendly, and answered all questions. Feel secure in my decision.

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    Customer ServiceStaff

    Reviewed July 23, 2019

    Everyone was very helpful, very nice speaking with them. Glad I call to get help with them. Great experience working with them. Would truly recommend them to any of my friends that would need you. Thank you for all your help.

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    StaffTransparency

    Reviewed July 23, 2019

    I have been very happy with NDR so far; everyone I have talked to has been very informative, friendly, and helpful. I am looking forward to working with this company and eventually becoming debt free from credit cards. My annual salary changed drastically when my husband retired; therefore, I have been struggling every month trying to make all of my credit card payments and even though I have made them on time, it was still hurting my credit score. My friend informed me of NDR and I am very grateful to her because now I feel I can climb out of this credit card debt hole and do it with a clear conscious.

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    StaffTransparency

    Reviewed July 23, 2019

    It was a pleasure dealing with your representative, they explained everything and were extremely helpful, I would recommend anyone who needs your help, we reviewed my application and they explained everything as we reviewed the application and answered all my questions, I'm very happy to have had such a great experience, thank you very much.

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    Customer ServiceStaff

    Reviewed July 23, 2019

    So far so good. They have been easy to work with. Trustworthy and professional. Thank you for your assistance. It was much appreciated. I would recommend to someone else at this point. It was an easy call and delightful conversation. Thank you again.

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    StaffProcess

    Reviewed July 23, 2019

    I was very, very satisfied with the whole enrollment process. I should've applied months ago, but was worried the process would be complicated, hard to navigate.. but the representatives I worked with were all pleasant and helpful. No complaints at all.

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    StaffProcessTransparency

    Reviewed July 23, 2019

    The agents were very clear and precise on how the program works. Easy to talk to people and not pushy to invest in the program. All of my questions were answered and I now have a realistic opportunity to pay off debts.

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    Staff

    Reviewed July 23, 2019

    Very professional and helpful agents. Straight to the point. I would definitely be recommending the service to my friends and family. I hope they can get the same kind of service and help I did. Thank you National Debt Relief.

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    Customer Service

    Reviewed July 23, 2019

    They handle it all for you! Just pay one monthly fee and get out of debt a decade before you would making only minimum payments!!! Change all your contact info to them and stop worrying about harassing calls! Wish I had known about this sooner.

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    Verified purchase
    StaffTransparency

    Reviewed July 23, 2019

    This has been my first experience with any debt relief program. So far the representatives all did exactly what they said they would do. They explained everything thoroughly. I hope this continues on our journey. I am looking forward to becoming debt free before we are too old to enjoy what life we have left.

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    Verified purchase
    Staff

    Reviewed July 23, 2019

    I feel comfortable, the agent help me so much, they are friendly to solve my issue. They always there to help me anytime and easy to contact them every time I need and assistance. I love the approach and talk to me that's why I feel safe and confident with them.

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    Verified purchase
    Staff

    Reviewed July 23, 2019

    My experience so far with National Debt Relief has been wonderful, everyone has been very helpful and pleasant to work with. My questions have been answered in a professional and timely manner. I am very please with my experience so far.

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    Customer ServiceProcessTransparency

    Reviewed July 23, 2019

    Travis ** was very professional, taking his time to explain the process and answer questions. (He wouldn't move to another topic until I was clear with the current one.) Kaitlyn ** was just as professional, taking whatever time I needed to ensure I understood what was and will happen, and making certain I had the correct phone numbers/email addresses and who they were for. Overall they made this a fairly pleasant experience to start, and let me know possible ramifications. Thanks.

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    Customer ServiceStaffTransparency

    Reviewed July 23, 2019

    They make sure you understand everything up front. I was comfortable knowing I was receiving all the information I needed to get started. They explain everything in a way that is understandable to clients and they make themselves readily available to answer further questions. There is also no pressure. They just give you the information and let you make a fair and knowledgeable decision.

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    Verified purchase
    Process

    Reviewed July 23, 2019

    Thoroughly went over the program making sure I had a good understanding of what was taking place and that I wanted to proceed after explaining. The program is solely focused on you paying off your debt and not your credit as it will start to revive after debt is settled. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed July 23, 2019

    The Debt Relief specialist and customer service representative that I worked with were friendly, understanding and thorough. It's not easy making this kind of decision but they walked me through the steps in great detail to my comfort in a very personable manner. I look forward to continuing with the program and relieving my debt!

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    Process

    Reviewed July 23, 2019

    Very thorough with every detail. This was the most quick and easy process that I have ever been a part of. I have been spinning my wheels for years making the minimum payments to my creditors and I finally feel there is light at the end of the tunnel now.

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    Verified purchase
    Staff

    Reviewed July 23, 2019

    I worried about calling because I felt like I had failed somehow. Once I got done communicating with the people at NDR I felt human again. They were kind and are working to help me get out of the situation that life's events had helped put me in.

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    Customer ServiceStaff

    Reviewed July 23, 2019

    My experience has been a wonderful. Customer service is my main focus in my very own business. I wanted a family feel & I definitely received that with this company. They care that you understand everything in detail & truly care about your success.

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    Staff

    Reviewed July 23, 2019

    Each representative that has contacted me has been incredibly helpful and compassionate and informative. They have been thorough in their delivery of information and in providing clarification of my questions. I would definitely recommend this organization to anyone who is looking for help in paying off their debt and getting their life back together.

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    Verified purchase

    Reviewed July 23, 2019

    This is a good experience to start for a peace of mind and for the best with the best results so we can be free of debt and the best of all not to make the same mistakes and keep what is the best your credit. Thanks.

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    ProcessTransparency

    Reviewed July 23, 2019

    Everyone involved was very helpful and clear with the process and in resolving my questions. I feel much better about my future financial situation as a result of the service they have provided me, and can only wish I had found them sooner.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 23, 2019

    Great customer service. All my questions were answered. The process was easy to understand. Both agents I spoke with were very helpful and friendly. At one point they went back to explain a few things I misunderstood. I feel like a weight off my shoulders. Thank you so much for your help!

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    Customer Service

    Reviewed July 23, 2019

    Getting everything started with National Debt Relief was pretty easy and straightforward. For the payment plan, they came up with a number that worked and that's what we went with. I usually get an email or a phone call whenever there's any progress, and it's been a good experience so far.

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    Staff

    Reviewed July 23, 2019

    I needed relief from my bills. I've been through breast cancer and just by making minimum payments, I wasn't getting anywhere. Additionally, my oldest son is disabled and on a fixed income. I help him out with groceries and gas for his car. I wanted to get somewhere so I have some money left over. I went with National Debt Relief and had a great experience enrolling with them. Their reps went over everything with us. They got information on my account and I haven't been bothered with anything since. I was told the process would take me 24 months.

    In August of last year, I made my first $250-payment and this August it would be a year. Twice, one of the gals from NDR helped my son because he couldn't get into my account. Now, he has my account squared away and when NDR sends him messages regarding my account, he gets a hold of me. Working with NDR was a relief off my shoulders as I was gonna have to file bankruptcy but couldn't come up with $1,200 to do that. I've had a good experience with NDR and I'm very satisfied with them.

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    StaffTransparency

    Reviewed July 22, 2019

    My experience with Mr. Adam ** was that of sheer expertise, professionalism, and courtesy. I was explained thoroughly every section in the application and agreement. My experience with Mr. ** as well was the same quality. I am so please!

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    StaffTransparency

    Reviewed July 22, 2019

    My experience was good. The workers was nice and friendly to talk to and no one gave attitude and they explain everything in very detail to you over and went over everything step by step. Even the sales rep was nice.

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    National Debt Relief
    Response from National Debt Relief
    Hello Aquisha,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.

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    Staff

    Reviewed July 22, 2019

    Looking forward to getting out of debt. Everyone seems nice and helpful. I can’t wait for me to be out of debt once again. I will continue with this service until I’m out of debt. I want to thanks everyone for the offer and help.

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    Customer ServiceStaff

    Reviewed July 22, 2019

    I was already happy about being able to be debt free. However, after my welcome call I was even more relieved. The agent was so patient and pleasant even when I asked for more clarification. This company is a “Godsend!”

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    Staff

    Reviewed July 22, 2019

    Was very nervous about doing this but they made me feel totally comfortable! They gave me all of the info I needed and answered any questions I had without hesitation! Would definitely recommend this program for anyone wanting to get out of credit card debt in just a few short years!

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    National Debt Relief
    Response from National Debt Relief

    It's natural to feel a bit nervous at first, Brandon. This process can seem intimidating at first, especially since it's all unfamiliar. We recommend calling Client Success so you can familiarize yourself with how everything works. We look forward to speaking with you.

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    Customer ServiceStaff

    Reviewed July 22, 2019

    I am grateful for the extremely kind and helpful consumer service that I received from the time I submitted a request. Each representative has been prompt in their response, helpful in addressing all my questions and extremely knowledgeable regarding the services offered. I'm hopeful that NDR will help me get my finances back on track which is a huge burden off my shoulders.

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    Customer ServiceStaff

    Reviewed July 22, 2019

    Everyone has been very helpful. I found Cass easy to talk to for my current situation. She was quick responding to my questions. I am hopefully going to be out of debt in the next two years with her help.

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    Customer ServiceStaffProcess

    Reviewed July 22, 2019

    Brazil and Amanda ** are amazing. Brazil helped me through the entire process and was able to answer my questions. He seemed to honestly care and want to help! Amanda was the welcome call and she also was very helpful.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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