National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed July 25, 2019
Very great customer service! They helped me through every step of the way to get the result I needed. They went through everything I wanted to consolidate and the things I wanted to leave out. I cannot thank them enough for helping me get debt relief.
Reviewed July 25, 2019
I had a good experience enrolling with National Debt Relief. Thus far, their negotiators have been doing a good job. They're getting some settlements and I'm getting my amount due down. Whenever they make a deal with one of my creditors, they call me, and let me know, and ask me if I accept the deal. I have a good payment plan with them too.
Reviewed July 25, 2019
Both Gary ** and Kiera ** were kind, understanding and very helpful. Explained everything clearly and answered all my questions completely. I know all this will take time, but a weight has been lifted from my shoulders. Looking forward to being debt free!
Reviewed July 25, 2019
They were very helpful. I feel better about my future. Can't wait to be debt free. I have a program I can keep. Without this help I could not get out of debt and I was scared. They made a payment plan I could afford.
Reviewed July 25, 2019
Tyler ** was a great help, answered all my questions and concerns to the best of his knowledge. Told him I dealt with a pushy individually earlier in the day and he was the total opposite. The second gentleman was also really helpful. Don't remember his name.
Reviewed July 25, 2019
Great! Both Joshua and Aundrea have been great to work with! They each were respectful and made me feel like a valued client. I felt knowledgeable and like I had a great plan to help my family get out of debt!
Reviewed July 25, 2019
Everyone was great, very detailed too of how the program works, and at the end they want too make sure if I had and questions. I’m very pleased and thank you for your help on the part if I had and question where and who I can talk to.
Reviewed July 25, 2019
Kenny was beyond helpful! He made sure to answer every one of my questions and made me feel very comfortable about the entire process. I was very anxious about my debt and was feeling hopeless but Kenny really put my mind at ease and really helped me see a light at the end of the tunnel. I really can't thank him enough for this blessing and his kind and helpful attitude! 10/10 would recommend and WILL recommend!
Reviewed July 25, 2019
I want to thank Ezekiel and the National Debt Relief welcome team for one of the best experiences I have had when it comes to such a stressful part of my life. This transition and personal touch to my needs was met at every corner and question I had about the program. I look forward to working with National Debt Relief to help resolve my debt and put me on the right path toward financial health.
Reviewed July 25, 2019
Camila was attentive and friendly. She had the answers to my questions. She was very sincere and upfront about my questions. She was very professional about my financial situation. She gave me the phone numbers I will need later for my creditors. She was a pleasure to talk to and seem genuine concern about my debt relieve. Randy ** was also very professional and genuinely concern about my finances too.
Reviewed July 24, 2019
I could not be more excited to have found a company that truly cares. Everyone that has helped, has went over and beyond to make sure I am comfortable with the program I have entered. Thank you for all your help with everything. I would recommend this program to anyone who is needing help.
Reviewed July 24, 2019
I don't know where you found your employees but they are amazing. I enjoyed going through this process with them. Everything went so smooth and I was blown away at how easy they made everything. I felt that they truly cared to help and were very happy to make sure I understood everything, also making sure all of my questions have been answered. This really will do wonders for me and customer service has been said to be your number 1 priority, and it truly shows. I have had a wonderful experience, thank you.
Reviewed July 24, 2019
Very clear and easy to follow. There were a couple of mistakes in my initial form which were caught by the representative on the other side of the line. Any questions that I had were answered very clearly and very fast.
Reviewed July 24, 2019
Mr. ** was very thorough in explaining every thing. My family and myself are very thankful for the support and the staff that were very professional! I would reccomend them for all of your financial needs! Hands down the best company to work with when fixing your credit/financial problems.
Reviewed July 24, 2019
Working with Anthony was great - He sounded concerned and did everything he could to help me become more independent. I really felt confident that he was willing to help me not to just to get my business but to make my life better.
Reviewed July 24, 2019
My contact Ray ** was extremely helpful and patient with myself, someone who is not computer savvy. He explained things in great detail but took the time to make sure I understood each aspect of the agreement. I hope the final outcome will be as satisfying as the beginning of this process was.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed July 24, 2019
Everyone I spoke with was very kind and informative and helped greatly. They made the process very easy and able to understand every part of the agreement and access to all of the necessary information needed during the process. I would highly recommend this service!
Reviewed July 24, 2019
The team here are very nice and they help me to understand everything even though how hard for me to understand... They explained it to me nicely.. It's highly recommend to those people who need a debt consolidation... Especially Paul ** who patiently understand me and fixed all my documents, and Javier who welcome call me, I perfectly understand him much. The way he talk it's clear for me. Thanks guys.
Reviewed July 24, 2019
I have been struggling and getting no where with my debt. Every time that I have been able to pay extra, it still seems to keep the same principal. I feel that I am on a good path now. I am excited to be able to become debt free in as little as three and a half years.
Reviewed July 24, 2019
Great Experience. The customer service representative Ameed was very helpful and always answered my questions. Very quick at replying and was nice that when I called I could get transferred right to him and not have to be transferred a bunch of times.
Reviewed July 24, 2019
Was very happy with all the people that I made contact with today. They were all very nice and polite and answered all my questions. I will most definitely recommend your service to all my family and friends. I am so happy to actually see a horizon on my financial problems and know that in 3 years I will be debt free.
Reviewed July 24, 2019
Everyone who has assisted me at National Debt Relief has provided top-notch customer service. Qwan and Camilla answered all of my questions and very helpful during this process. I appreciate their hard work and dedication. Qwan was especially helpful and accommodating as I had a lot of questions about the program that he answered in great detail. Thank you!
Reviewed July 24, 2019
Great customer service, very informative and helpful with both individuals I have worked with. Very understanding of my situation and did their best to work with myself and their supervisors to get everything approved. Thank you for all of your assistance and guidance.
Reviewed July 24, 2019
Was very patient with me from me asking the same questions. Took the time up with me as I continued asking the same question and trying to make sure about my payments and where I was paying this out and where it was going and did I had to pay more money.
Reviewed July 24, 2019
In one of my hardest times of admitting defeat to debt and feeling like I had no option National Debt Relief was there with very experienced professionals to help me every step of the way! They talked to me calmly and clearly and answered my same questions over and over until I really understood the overall plan of debt relief. I feel so confident moving forward with everyone.
Reviewed July 24, 2019
Karter ** was extremely detailed and helpful explaining the program to me. I understood everything and he was very easy to communicate with. So was Carlo ** while I was enrolling in part 2. Both these men really helped me. I had a heart transplant May 17, 2018 and now don't have to worry about these high interest cards and it helps me feel real relief.
Reviewed July 24, 2019
The staff has been very helpful. I have never experienced an emergency like this, but the staff has helped put my worries at ease. I am very nervous as I am not sure what to do to resolve these problems, but the staff seems to be well versed and very understanding of how to resolve this situation in a way that will benefit everyone.
Reviewed July 24, 2019
All agents were very helpful to me. They were very concise and friendly. The agents guided me through the entire process thoroughly. I want to thank them for all of their help and I feel more comfortable about my situation.
Reviewed July 24, 2019
I can't find my order number, but I did understand everything that was reviewed with me, which was a lot. Both my initial interview, and follow up final review was an exhausting yet informative process.
Reviewed July 24, 2019
I just enrolled, but so far, things have been good. I'm very nervous of what's to come, but overall, I felt good enough to participate in this program after speaking with Al ** and the Welcome Call Agent. They made me feel pretty good about it and what hurdles may or may not come and how to handle them. I'm almost confident enough to date that this will work out. Putting all your eggs in one basket is scary.
Reviewed July 24, 2019
I appreciate all the help. Everything was easy and efficient. I recommend debt relief to anyone that wants to resolve the debt they have. Everyone I spoke with was very friendly and they knew the business. I really don't know what else to say. I will wait and see how this program works but I believe I will be debt-free in 24 months.
Reviewed July 24, 2019
Amazingly easy, great communication, no complications, able to sign paperwork online to get everything moving forward, operates on efficiency as this all happened within a few days and I have all information sent via email, everyone is very polite and complete in the process.
Reviewed July 24, 2019
I had great customer service with both National Debt Relief calls today. I received valuable information in a clear and concise manner. It is a relief to start to get my debt under control and I am grateful for the assistance.
Reviewed July 24, 2019
I am just starting the program, but the two staff I have spoken with were encouraging and professional. They answered all my questions and took time to walk through my first steps. I look forward to working towards debt freedom.
Reviewed July 24, 2019
National Debt Relief Staff were Very Professional and Patient with me all throughout the welcoming and acceptance part of the program. I am comfortable that they are knowledgeable and trust in them that they will do their job to the best of their ability. I would at this point recommend friends and family to the program that are dealing with similar hardships I face. The Reputation that National Debt Consolidation has is Respectable and has to be earned and maintained as I trust was and will be and I look forward to working with National Debt Consolidation and stand behind the program and look forward to reaching settlements on all three of my creditors. I really appreciate the opportunity to work with the Company.
Reviewed July 24, 2019
Stephen ** and Daniel ** were both respectful and courteous and explained everything really well so that I understand everything they’re talking about. Daniel always asked me if it was a good time to talk or when would be a better time. He always called me on time.
Reviewed July 24, 2019
Gary answered all of me and my dad's questions swiftly and confidently. He was very knowledgeable and made us feel like this is absolutely the right way to go. He did not make me feel bad in any way for my circumstances and assured me that I wasn't alone.
Thank you for sharing this with us, Katie. We've let Gary know you appreciated his efforts! Welcome, and we look forward to working with you.
Reviewed July 24, 2019
Everyone I spoke with was very informative and helpful. The process was fairly simply. I did keep playing phone tag with JaKeith only because I work where I can't always answer the phone so email is way easier for me to communicate.
Reviewed July 24, 2019
Everyone I spoke with was very helpful. Barbie got me enrolled and she was awesome every step of the way. They made the process super easy and painless. I will definitely recommend this company in the future. Looking forward to financial freedom in the next 4 years.
Reviewed July 24, 2019
The people I have worked with at National Debt Relief did a great job making me feel welcome and heard. They did not make me feel ashamed to have put myself in dire financial trouble, but rather congratulated me on making the best decision for myself. The experience from start to finish was positive and encouraging - without a hard sales pitch. I knew that I was in control - and will remain in control throughout the process.
Reviewed July 24, 2019
I was extremely impressed by the professionalism of these folks. Nate was very patient and understanding. The entire process was handled quickly and efficiently. They provide details of how the process works and how to handle creditors. I would definitely recommend these folks.
Reviewed July 24, 2019
The process was very smooth and I was made very aware of all information and documentation. The excellent part is it did not take a lot of time for the process and the representative very efficient. Also all information was completed via email while on the phone with the representative.
Reviewed July 24, 2019
Nestor ** really did a great job explaining things and making sure I knew what was happening along the way. Highly recommend their services if you find yourself in financial difficulty. He walks you through the entire process. Great job.
Reviewed July 24, 2019
Great experience setting everything up! My contact was very thorough and helpful throughout the process and made reducing my debt a breeze. My credit card balances ballooned years ago during a moment of crisis, and they've been dragging me down ever since. After speaking with a representative of NDR, I finally feel like I can get ahold of my finances to make sure this doesn't happen again.
Gene, thank you for sharing this with us. We're glad we can help you get your financial situation under control. Feel free to let us know what other tools you may need to help you reach your goals.
Reviewed July 24, 2019
Very helpful and through. They covered everything and explained it well. Reassured us in our decision. Answered all our questions. Found information on better business bureau site that had good recommendations. Thank you for all of your help and guidance. Valentine was a little pushy, but very knowledgeable.
Reviewed July 24, 2019
It was a stress free experience. They were both very kind and understanding. Everything was explained in detail and the process of going through the document together was very helpful. The turnaround for the program is quick and detailed. They were able to adjust anything necessary and still have the documents ready to enroll in a quick manner.
Reviewed July 24, 2019
It was my best decision to call NDR. They are very professional people. Ready to explain everything in detail. I had great experience. Thank you NDR for take all the time necessary to understand my situation and give me the best solution.
Reviewed July 24, 2019
My experience was very comforting. Everything was explained in detail. I understood all that was being explained to me. Both individuals I dealt with were patient and understanding. It made me feel relaxed. Every outlet that I searched on for help gave me you as the #1 program.
Reviewed July 24, 2019
Everyone was very helpful and polite. Everyone made sure I understood everything and were very helpful. I came away with a feeling of relief. I was feeling very overwhelmed and by the end of the conversation I knew I had made a good choice.
Reviewed July 24, 2019
The rep was very helpful in guiding me through the welcome phone call. She provided assistance on all the documents, where to sign, and where I can find resources to guide me through the process. Thanks again for all your help and information.
Reviewed July 24, 2019
When credit card companies are unwilling to help lower your interest rates or monthly payments, this is an option that helps you keep more money in your pocket instead of theirs. It's quick, easy and the customer representatives are very helpful.
Reviewed July 24, 2019
While they were helpful in helping me with my debt in the beginning, when hardships hit me, they would not lower the outrageous monthly payment even after removing all the active ($20,000) debt still left to settle. I only owe them $2000 and they would not reduce the payments down low enough and work with me. They will NOT work with you if anything changes. So it's best to avoid these vultures and go to Freedom Debt Relief..which is where they branched off from in the first place. FDR is willing to work with you and also give you a longer extended time to pay. AVOID NDR if you are living paycheck to paycheck.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us.We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed July 24, 2019
Very informative and always was very upfront about cost and what to expect from creditors. Debt relief was easy to contact and very easy to work with. The two phone calls gave added security to working with them to solve my debt problems.
Reviewed July 23, 2019
Setting up the debt relief program has been very straightforward and everyone has been quite helpful. I have had enjoyable interactions with everyone helping in this process. I am pleased to have had such an easy enrollment into the program.
Reviewed July 23, 2019
They were very helpful and with the questions I had if they couldn’t answer they were still honest and upfront with me. It went a lot smoother and less stressful than I thought it would be. I’m really looking forward to being debt-free with everybody’s help.
Reviewed July 23, 2019
I was very happy with the customer service that I got. They were very understanding. They were very helpful. They did not judge which is amazing. You already feel terrible enough and you already feel horrible and you don’t know which way to turn and then they were so understanding and so patient and sympathetic that it was amazing. I would completely recommend.
Reviewed July 23, 2019
Every step of the way was made as easy as possible. Excited to start this journey to become debt free. All I had to do was answer a few questions. Thank you to everyone who helped make this a easy process. National Debt Relief is awesome.
Reviewed July 23, 2019
Everyone I spoke with was great, Dan explained everything and I appreciate everything. I felt good about the experience. Most of the time doing something like this would be uncomfortable but I did not feel that way. All the data was explained clearly. Thank you.
Reviewed July 23, 2019
Very informative. Answered my questions and made process very easy. Thanks for the great work. Representatives were responsive and were kind on phone. Appreciate the work that was done and hope this will get me back on track. The welcome representative was very nice and patient with me. Answered all my questions.
Reviewed July 23, 2019
Had a great overall experience with NDR. Everything was explained to me and the process was made simple. I would especially like to thank Keith ** for helping me through the process. Very professional and friendly. The whole process was very easy to understand and easy to do online.
Reviewed July 23, 2019
Everyone was very nice and knowledgeable! I didn't feel judged in any way and everyone was very good at explaining all that was involved! I am looking forward to working with all involved to get this debt down and gone so I can run my business to its best!
Reviewed July 23, 2019
Very quick to call you back and set up enrollment in the program and from there to today it is going downhill quickly. Errors were made on original agreement with incorrect information. Had to do agreement over with a different individual. You can communicate on portal and send E-Mail on important issues that require rapid attention and hear nothing. Instead of dealing with one assigned individual you get a different individual each time. If this poor customer service continues I will have to make an evaluation to continue or not.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed July 23, 2019
I loved that you explained everything in detail and made sure I fully understand what was going on. I like they help me thru the process and if I didn't understand they talked me thru it. I would recommend this program to anyone.
Reviewed July 23, 2019
Extremely professional and answered all my questions and made sure I understood everything before moving forward. No background noise, no distractions. Was very patient with me. Looking forward to starting the program so I can pay off all of my debt and start over.
Reviewed July 23, 2019
My experience with the organization has been quite satisfactory. I was impressed by the professionalisim displayed by Eric and and the supervisor that varified the information. Was annoyed by receptionist who asked too many questions in order to speak with Eric.
Reviewed July 23, 2019
From Kyle, (my debt specialist) to Javier during my Welcome Call, this company is very professional and cares about you as a person and your hardships and wants you to succeed in overcoming them. Looking forward to this program and becoming debt free.
Reviewed July 23, 2019
I was very happy to know that I could receive help from NDR. The representative was very knowledgeable and explained all the forms and made sure that I signed in all the right places and that I understood all the information.
Reviewed July 23, 2019
I give the staff a 100 for all the help and time they spent helping me I would recommend them. I had Adam to help me with my account and then I had Camillia for the welcome. Thanks to these two people. I feel comfortable.
Reviewed July 23, 2019
Found this company online when I was looking for debt consolidation. I took a chance and filled out a questionnaire and got a call within literally 2 seconds. I was given great communication, friendly, and answered all questions. Feel secure in my decision.
Reviewed July 23, 2019
Everyone was very helpful, very nice speaking with them. Glad I call to get help with them. Great experience working with them. Would truly recommend them to any of my friends that would need you. Thank you for all your help.
Reviewed July 23, 2019
I have been very happy with NDR so far; everyone I have talked to has been very informative, friendly, and helpful. I am looking forward to working with this company and eventually becoming debt free from credit cards. My annual salary changed drastically when my husband retired; therefore, I have been struggling every month trying to make all of my credit card payments and even though I have made them on time, it was still hurting my credit score. My friend informed me of NDR and I am very grateful to her because now I feel I can climb out of this credit card debt hole and do it with a clear conscious.
Reviewed July 23, 2019
It was a pleasure dealing with your representative, they explained everything and were extremely helpful, I would recommend anyone who needs your help, we reviewed my application and they explained everything as we reviewed the application and answered all my questions, I'm very happy to have had such a great experience, thank you very much.
Reviewed July 23, 2019
So far so good. They have been easy to work with. Trustworthy and professional. Thank you for your assistance. It was much appreciated. I would recommend to someone else at this point. It was an easy call and delightful conversation. Thank you again.
Reviewed July 23, 2019
I was very, very satisfied with the whole enrollment process. I should've applied months ago, but was worried the process would be complicated, hard to navigate.. but the representatives I worked with were all pleasant and helpful. No complaints at all.
Reviewed July 23, 2019
The agents were very clear and precise on how the program works. Easy to talk to people and not pushy to invest in the program. All of my questions were answered and I now have a realistic opportunity to pay off debts.
Reviewed July 23, 2019
Very professional and helpful agents. Straight to the point. I would definitely be recommending the service to my friends and family. I hope they can get the same kind of service and help I did. Thank you National Debt Relief.
Reviewed July 23, 2019
They handle it all for you! Just pay one monthly fee and get out of debt a decade before you would making only minimum payments!!! Change all your contact info to them and stop worrying about harassing calls! Wish I had known about this sooner.
Reviewed July 23, 2019
This has been my first experience with any debt relief program. So far the representatives all did exactly what they said they would do. They explained everything thoroughly. I hope this continues on our journey. I am looking forward to becoming debt free before we are too old to enjoy what life we have left.
Reviewed July 23, 2019
I feel comfortable, the agent help me so much, they are friendly to solve my issue. They always there to help me anytime and easy to contact them every time I need and assistance. I love the approach and talk to me that's why I feel safe and confident with them.
Reviewed July 23, 2019
My experience so far with National Debt Relief has been wonderful, everyone has been very helpful and pleasant to work with. My questions have been answered in a professional and timely manner. I am very please with my experience so far.
Reviewed July 23, 2019
Travis ** was very professional, taking his time to explain the process and answer questions. (He wouldn't move to another topic until I was clear with the current one.) Kaitlyn ** was just as professional, taking whatever time I needed to ensure I understood what was and will happen, and making certain I had the correct phone numbers/email addresses and who they were for. Overall they made this a fairly pleasant experience to start, and let me know possible ramifications. Thanks.
Reviewed July 23, 2019
They make sure you understand everything up front. I was comfortable knowing I was receiving all the information I needed to get started. They explain everything in a way that is understandable to clients and they make themselves readily available to answer further questions. There is also no pressure. They just give you the information and let you make a fair and knowledgeable decision.
Reviewed July 23, 2019
Thoroughly went over the program making sure I had a good understanding of what was taking place and that I wanted to proceed after explaining. The program is solely focused on you paying off your debt and not your credit as it will start to revive after debt is settled. Thank you!
Reviewed July 23, 2019
The Debt Relief specialist and customer service representative that I worked with were friendly, understanding and thorough. It's not easy making this kind of decision but they walked me through the steps in great detail to my comfort in a very personable manner. I look forward to continuing with the program and relieving my debt!
Reviewed July 23, 2019
Very thorough with every detail. This was the most quick and easy process that I have ever been a part of. I have been spinning my wheels for years making the minimum payments to my creditors and I finally feel there is light at the end of the tunnel now.
Reviewed July 23, 2019
I worried about calling because I felt like I had failed somehow. Once I got done communicating with the people at NDR I felt human again. They were kind and are working to help me get out of the situation that life's events had helped put me in.
Reviewed July 23, 2019
My experience has been a wonderful. Customer service is my main focus in my very own business. I wanted a family feel & I definitely received that with this company. They care that you understand everything in detail & truly care about your success.
Reviewed July 23, 2019
Each representative that has contacted me has been incredibly helpful and compassionate and informative. They have been thorough in their delivery of information and in providing clarification of my questions. I would definitely recommend this organization to anyone who is looking for help in paying off their debt and getting their life back together.
Reviewed July 23, 2019
This is a good experience to start for a peace of mind and for the best with the best results so we can be free of debt and the best of all not to make the same mistakes and keep what is the best your credit. Thanks.
Reviewed July 23, 2019
Everyone involved was very helpful and clear with the process and in resolving my questions. I feel much better about my future financial situation as a result of the service they have provided me, and can only wish I had found them sooner.
Reviewed July 23, 2019
Great customer service. All my questions were answered. The process was easy to understand. Both agents I spoke with were very helpful and friendly. At one point they went back to explain a few things I misunderstood. I feel like a weight off my shoulders. Thank you so much for your help!
Reviewed July 23, 2019
I needed relief from my bills. I've been through breast cancer and just by making minimum payments, I wasn't getting anywhere. Additionally, my oldest son is disabled and on a fixed income. I help him out with groceries and gas for his car. I wanted to get somewhere so I have some money left over. I went with National Debt Relief and had a great experience enrolling with them. Their reps went over everything with us. They got information on my account and I haven't been bothered with anything since. I was told the process would take me 24 months.
In August of last year, I made my first $250-payment and this August it would be a year. Twice, one of the gals from NDR helped my son because he couldn't get into my account. Now, he has my account squared away and when NDR sends him messages regarding my account, he gets a hold of me. Working with NDR was a relief off my shoulders as I was gonna have to file bankruptcy but couldn't come up with $1,200 to do that. I've had a good experience with NDR and I'm very satisfied with them.
Reviewed July 23, 2019
Getting everything started with National Debt Relief was pretty easy and straightforward. For the payment plan, they came up with a number that worked and that's what we went with. I usually get an email or a phone call whenever there's any progress, and it's been a good experience so far.
Reviewed July 22, 2019
My experience with Mr. Adam ** was that of sheer expertise, professionalism, and courtesy. I was explained thoroughly every section in the application and agreement. My experience with Mr. ** as well was the same quality. I am so please!
Reviewed July 22, 2019
My experience was good. The workers was nice and friendly to talk to and no one gave attitude and they explain everything in very detail to you over and went over everything step by step. Even the sales rep was nice.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed July 22, 2019
Looking forward to getting out of debt. Everyone seems nice and helpful. I can’t wait for me to be out of debt once again. I will continue with this service until I’m out of debt. I want to thanks everyone for the offer and help.
Reviewed July 22, 2019
I was already happy about being able to be debt free. However, after my welcome call I was even more relieved. The agent was so patient and pleasant even when I asked for more clarification. This company is a “Godsend!”
Reviewed July 22, 2019
Was very nervous about doing this but they made me feel totally comfortable! They gave me all of the info I needed and answered any questions I had without hesitation! Would definitely recommend this program for anyone wanting to get out of credit card debt in just a few short years!
It's natural to feel a bit nervous at first, Brandon. This process can seem intimidating at first, especially since it's all unfamiliar. We recommend calling Client Success so you can familiarize yourself with how everything works. We look forward to speaking with you.
Reviewed July 22, 2019
I am grateful for the extremely kind and helpful consumer service that I received from the time I submitted a request. Each representative has been prompt in their response, helpful in addressing all my questions and extremely knowledgeable regarding the services offered. I'm hopeful that NDR will help me get my finances back on track which is a huge burden off my shoulders.
Reviewed July 22, 2019
Everyone has been very helpful. I found Cass easy to talk to for my current situation. She was quick responding to my questions. I am hopefully going to be out of debt in the next two years with her help.
Reviewed July 22, 2019
Brazil and Amanda ** are amazing. Brazil helped me through the entire process and was able to answer my questions. He seemed to honestly care and want to help! Amanda was the welcome call and she also was very helpful.
Reviewed July 22, 2019
I requested information over the weekend, Monday morning came and received my answers over the phone with customer service. In less than 30 minutes I was able to get help and qualify! The process is simple. Thank you so much.
Reviewed July 22, 2019
Everything was professional and above board. Personnel very cordial and informative. Information was very detailed. If anything was missed I am sure I can get the information from customer service or enrolling specialist. I am sure that in time I will come to appreciate the services rendered. I would recommend this program to anyone that is being swamped and/or manipulated by the use of unsecured credit.
Reviewed July 22, 2019
Wonderful Service...you all were very clear on everything and I look forward to working with you all. Both ladies led me through process and answered every question. I liked how you went through the process each time you called. Thank you.
Reviewed July 22, 2019
Very helpful, good experience over the phone. I didn't feel as though I was being pushed. I hit a hardship through divorce and National Debt Relief is able to help. I am very thankful. I will be sure to recommend National Debt Relief to anyone that is thinking about consolidation.
Reviewed July 22, 2019
Sara ** was thorough, made me feel at ease and very supportive with understanding our debt situation. She answered all my questions and really made me feel I was making the best decision to resolve my debt. I believe it was Irmani that walked me through the welcome call. She was also pleasant and thorough! Would definitely recommend other people apply to this program based solely on the customer service aspect.
Reviewed July 22, 2019
Good experience, Marciano and Nicole took time to go over everything with me in this stressful time of debt. Nicole was kind and patient waiting for my computer to come up so she would be able to explain all details clearly. Marciano was awesome as well.
Lori, thank you for leaving a review today. We'll make sure to let the agents know you mentioned them by name. We're sure they'll appreciate that!
Reviewed July 22, 2019
Why didn't I do this months ago? The staff at National Debt Relief was very helpful and explained everything thoroughly. I was very hesitant and embarrassed about calling, but I am so glad I did. The service is pricey but worth it to me. I feel like a huge weight has been removed-now I have some breathing room. I would recommend the service to anyone in a difficult financial situation.
Reviewed July 22, 2019
Using NDR for their debt relief program. Just beginning, therefore unsure of my rating of experience until more time into the program. I can say so far, all has been handled satisfactory and the specialist working with me has been very helpful.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed July 22, 2019
I'm a happy I started this process I have anxiety but I do feel confident that they will help me reach my goals. I have to remember that I will get my debt paid in less than 3 years as opposed to 10 plus years.
Reviewed July 22, 2019
Everything was explained in detail and explained. They made sure I understood everything and they are available to me at all times. I have just started but with all the help that I am receiving I have high Hopes with all the debt I have and it being resolved.
Reviewed July 22, 2019
I just checked online who was the best in helping me get debt relief. And I made the correct choice. These 2 gentleman Michael/Javier were very helpful and understanding in helping me. I have been debt for years now and I'm at my ends. I needed some help and I'm grateful for making the right decisions.
Reviewed July 22, 2019
Moses ** was empathetic and understanding of my situation and showed that he truly wanted to help me with my current situation. It was difficult to take the first step but he put me at ease with his professionalism and understanding. Before calling NDR, I was not sure how to climb out of this financial hole and get my credit score back but I now have a path forward and can see the light at the end of the tunnel.
Reviewed July 22, 2019
Overwhelming amount of information to deal with and the Welcome call was way too much information for one session and was very confusing. The number of forms to fill out is also overwhelming. Why are there 5 separate emails to respond to for the welcome call?
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed July 22, 2019
I had a great experience with speaking to a representative about resolving my debt! The welcome call was very clear, and easy to follow. National Debt Relief has been a great experience so far! Thank you guys for all your help.
Reviewed July 22, 2019
I have been struggling to make ends meet for roughly 18 months now. After calling National Debt Relief, I finally see the light at the end of the tunnel. Thank you so much for your help! Everyone I spoke with was very helpful.
Reviewed July 22, 2019
I found the process very professional and efficient. The representatives were very consumer oriented. They helped to make sure we knew where the process was every step of the way during the process. All our questions were answered appropriately. We would recommend this to others.
Reviewed July 22, 2019
Very friendly and professional. I would recommend to anyone wanting debt relief, everything was explained in detail to help me make a decision on going with this company. The welcome gentlemen was very thorough and took his time to welcome me. I look forward to working with this company.
Reviewed July 22, 2019
I just sign up with National Debt Relief, taking the first step has relief so much from my shoulder, I look forward working with them. The process to sign up has been excellent, they make sure they go over every detail and information with you, they keep you well informed about the process and what to expect. I wish I could've done this sooner.
Reviewed July 22, 2019
NDR representatives George ** and Evelyn ** were very courteous and professional. They are a great asset to your company and made me feel at ease. I appreciated speaking with both of them. They did a great job and showed great respect.
Reviewed July 22, 2019
Both representatives that I spoke with were friendly and helpful. I felt comfortable with my decision after speaking with both of them. They were professional and understanding. It was a relief to have someone understand what I am going through. I am looking forward to becoming debt free!
Reviewed July 22, 2019
The agents at National Debt Relief made me feel at ease about the entire process. Sharon & Kyle were professional and polite. They really educated me along the way. I feel so much better and can actually breathe a little. I would recommend anyone having trouble to check them out and see what they can do for you.
Reviewed July 22, 2019
I really believe this will be a very helpful program. Everyone seem friendly and ready to help. I love how they took their time to make sure I understand what's going on. I'm excited to be a part of this program and relieve my debt.
Reviewed July 22, 2019
Everyone was very friendly and understanding. There was no judgment or feeling of embarrassment when I spoke with them. They explained everything very thoroughly. I'm very pleased that they were able to help me in such a quick manner. I would highly recommend this program to anyone looking for debt relief.
This is good to hear, Sheila. Our agents always strive to create an atmosphere of patience, understanding and caring for everyone in the program. If there are still any aspects of the program that you need help with, please don't hesitate to contact Client Success. We're happy to help in any way we can.
Reviewed July 22, 2019
I was very apprehensive about asking for debt relief help. But every person I talked to was very supportive and made it easy to understand! I would definitely recommend this to others. Now let's hope it works like they promise.
We've found that when you take the time to ask the right questions and familiarize yourself with the program, it's often not as frightening as you initially perceive. We encourage you to continue asking questions so that you gain the fullest possible understanding of the program and its advantages. Thank you for taking the time to leave a review, Richard.
Reviewed July 22, 2019
The firs time researched about National Debt Relief, it had good reviews so I went for it. While my experience thus far has been good, it's nothing amazing. In the beginning, I wanted to close more credit cards. As soon as NDR gave me offers, I accepted because I wanted to get rid of that debt. For the most part, I settle for whatever is offered to me. It has been a rather slow process. Also, when I send a an email asking when I'm going to close a certain debt or try to reach out to ask questions about the process, their reps tell me to log into my account which I know I can do.
I'm paying for a service and that service has been okay. Now I need to do a collection for my gym membership which I cancelled but they continue charging me. I need to figure out how to do that on my own as NDR cannot just go above and beyond to help customers. It's not like I got personal service or someone walking side by side to get me the best deal.
Reviewed July 22, 2019
My sister and brother-in-law used National Debt Relief and I thought it was a good option for me. I started the program over two years ago and everything is going pretty smoothly for the most part. I only have less than a year and my credit debt is getting paid off.
Reviewed July 21, 2019
Adam **? was extremely helpful, guiding a old man through the intricate computer operations to get everything accomplished as quick as possible, Thank you, Adam. I am grateful for his assistance and knowledge in getting me enrolled in National Debt Relief, and keeping me out of bankruptcy.
Reviewed July 21, 2019
The help I received was very quick and understanding. My rep was very explainable with everything, and made sure I understood what was going on. We also went over everything step by step. Now I'm anxious to see the finishing job.
Reviewed July 21, 2019
Everybody was helpful and friendly. They walked me through everything and made sure I knew what is going on with the program and I hope that they can help me and my wife throughout the program and get me debt free.
We'll try our hardest to help you reduce your debts and regain your financial footing. We only ask that you stay committed and ensure that your draft goes through every month. This will give us the tools we need to negotiate more effectively. Thank you for telling us about your experience, Tracey.
Reviewed July 21, 2019
I had credit card accumulation and I'm trying to build my credit back up so I can try to purchase a little home. I looked National Debt Relief up and did my little history on it. I kinda liked what I was reading and seeing so I gave them a call, and I'm very satisfied. They calculated the debt that I had, gave me an estimate of what I would have to pay them on a monthly basis. I break my payments in half. One week they take out one, the other week they take out one. So far, a few of my credit cards have been paid off. Now, they referred me to some other place and I took out like a loan so that my cards can be paid off full at one time.
The enrollment process was great like the loan process. I called them and I had to send them a few of my pay stubs so that they can see if I'm qualified for it. They also calculate out your bills and what you pay to make sure that you can afford what they are asking you to pay off on your credit card or whatever bill you may need them to help you. I've been with them for maybe a year and a half and they told it'd be like three or three and a half years. And everything would be paid up in full. I'm seeing the change, so I enjoy it.
What they also do is every single month, they send me an email so that I can go and check my balance off. I can see everything in that email. I can give them a call anytime. If I forget my password, like anything, they walk me through it. The people are very polite. They really explain the program to you. If you wanna build up on it more, they send you different things through the email. They're patient and they listen to what you have to say. They work with you.
I like National Debt Relief. The program is great. It has build my credit up. My credit score is moving up. I will refer National Debt Relief to anybody. It impacted my life a great deal because it helped me a lot. What happened was I lost my mother in 2017 and my grandmother in 2018. I had to lay my mother and my grandmother down to rest, and it really knocked my credit score down a lot. It was like I couldn't catch up. I kept falling behind, falling behind, falling behind, and it was like late payment, late payment, late payment. That's interest, interest, interest because I was also working on paying my household bills.
Reviewed July 20, 2019
My experience with both reps were exceptional, I was made to feel comfortable and to understand what the entire process entails, thanks and I hope everything goes smoothly. I have never had to experience this situation before and I hope I can contact them in the future.
Reviewed July 20, 2019
Just joined this to help me get out of debt. I'm going to look back and wonder how I got in this position from the get go and praise these great people for helping me become debt free in a short amount of time...
Reviewed July 20, 2019
All personnel were thoroughly informative and professional. The level of understanding helped me to understand the process and what my obligations were as well as the support that is available. I would highly recommend this service to others as I have had had a wonderful experience so far and am looking forward to completing the program.
Reviewed July 20, 2019
This was a very difficult decision for me and I am thankful for the extremely knowledgeable staff (Antonio **) and Nancy in the Welcome Center - each of whom came across as sincerely caring to help me.
Deb
Reviewed July 20, 2019
My experience with this company was a very pleasant experience. Isaac walked me through the beginning process and explained every step in detail. He helped me to understand what the whole process was in words I could understand. The welcome call was extremely helpful as well, they reiterated what was expected of me and how the money I put will be dispersed. I was extremely apprehensive at doing this at first, but they quickly put me at ease. I would highly recommend this company to everyone.
Reviewed July 20, 2019
Everyone was very nice and helpful. They made sure we understood what we were doing. They explained everything so we knew what to look forward to. Daune ** was very nice and kind. Really enjoyed talking to him. Look forward for this to help us to get out of debt.
Reviewed July 20, 2019
The lady who helped me with my application was very nice. She explained everything to me to make sure I understand how it works and how much money I can save by signing up. Also she was respectful which is very important to me! I will definitely recommend this company to everyone I know who might qualify for the program!
Reviewed July 20, 2019
Very good communication on using to explain the terms. Along with helping with debt questions along with how long it will be cleared off of debt from credit report. Had an easy understanding of use of account and all the information that was provided.
Reviewed July 20, 2019
Very polite and helpful in describing the program and the services that I will be receiving to assist me in resolving my debt. I was given information to avoid threats and harassment from my creditors. I was told how this action will affect my credit. In addition too I was advised that I could not use any of the credit cards that were listed in this settlement.
Reviewed July 20, 2019
Have had a great experience so far. If everything happens as they say it will, this will have been the best experience. I cannot wait to experience a debt free lifestyle. Hopefully, after I finish this program, that is what is waiting for me.
Reviewed July 20, 2019
I was happy with my experience. Everything about the program was explained to me and it was easy to enroll. I am looking forward to being debt free soon. The forms were detailed and covered all of the information that I needed.
Reviewed July 20, 2019
Everything was well explained and appeared honest and continued to follow up as needed to help us complete the process. The emails helped to follow up and to remain in the loop for what will happen as we move forward.
Reviewed July 20, 2019
The professionals I spoke with were incredibly polite and non-judgmental, particularly when I feel ashamed of my situation. They have been very helpful in helping me sort out my debt situation. I highly recommend them. The process of working with them has been seamless and efficient.
Reviewed July 20, 2019
Easy to internet website to use. Very friendly and knowledgeable staff. The thought of having experienced attorneys/staff negotiating on my behalf is a relief I cannot express enough gratitude. I am hopeful this process will go quickly and painlessly. Having control over this contract is reassuring.
Reviewed July 20, 2019
I have had a large credit card debt total for years. NDR has been helpful in getting the program started and rolling. I know that the ball is still in my hands and it is necessary to be active within the program and working with the negotiators at NDR. It is nerve racking, however when it all comes together I will be taking a huge leap forward towards financial freedom.
Reviewed July 20, 2019
I just want to say that I had a wonderful call of welcome, was well info about the program and all my questions were answer. I feel that with this program I will be able to reach my goal of becoming debt free. Thank you for your support, I look forward to completing the program.
Reviewed July 20, 2019
Staff were very courteous and helpful. Explained what they could do and what my tasks would be. Am pleased with initial contact and service. Think they will help me get thru this process without major stress and help ease my anxiety about debt.
Reviewed July 20, 2019
To realize there is no way to pay everything and that the next auto payment will put your bank account into the negative is extremely scary. When you realize you have no other options but to get help, and finally make that call, I found that your company responded quickly and courteously.
Reviewed July 20, 2019
Teresa and Hector were absolutely amazing. Both explained all the information clearly and made me feel like I was making the right decision with my debt. The follow up from this company is great and I haven’t felt like I was just a number in a group of many. They both personalized my experience.
Reviewed July 20, 2019
They were very knowledgeable and put my mind at ease, at making this decision, regarding my finances. The process went quickly and smoothly. The people I spoke with answered all my questions and gave me a phone number to call if I had any questions.
Reviewed July 20, 2019
It is nice to have someone understand you. It can be embarrassing to admit you need help and can’t pay your bills like you want to. I know this was the right thing to do for me and my young son to start over in life and get out of debt. I was raised to pay your bills properly and God even tells us to pay our debt... I am thankful that I can get help negotiating and doing what I can to settle with my creditors. I hope they all know how hard I have tried to do the right thing.
Reviewed July 20, 2019
Initially, I tried getting a loan to consolidate my debts. That would have made it easier for me but no credit was willing to help me out with that. I went with NDR and I'm so glad I did. I called in and talked to Ryan. He took a look at all of my accounts and he asked me what I wanted associated with it. I told him there were six accounts that I ended up adding in. Once he was done looking at the accounts, he told me what he was coming up with for my monthly payment. However, he didn't really tell me how long it was gonna take for me to pay the balance off. Still, he told me what I would be paying overall and it was $5000 or $6000 less than what I owed.
Though my credit is crap right now because I had to stop paying my bills, everything is working out pretty well. NDR negotiates and comes at me with a settlement proposal and I tell them yes or no. For my National Penn credit card, NDR came to me and told me they agreed upon such and such amount with the creditor. However, what did not sound good was that in order for that to happen, I would have had to put an extra like $600 into my account in September. Even though it sounded good, I couldn’t afford that. Their reps really worked with me and told me it was a no problem at all and that they would go back to negotiating with my creditor. In sum, NDR is getting me out of debt and that’s what I need. I tell people about what I'm doing all the time.
Reviewed July 20, 2019
National Debt Relief is doing a fine job getting rid of my debt. I had a couple of lawsuits, but they're taking care of that. My questions and concerns have been addressed very well and they did great in working with me on my payment plan. I also get an email and messages all the time about any updates.
Reviewed July 19, 2019
Both of the representatives I spoke with were knowledgeable and friendly. I never at any time felt pressured to enroll. It has been a great experience so far and I expect that will continue. I would definitely recommend to a friend.
Reviewed July 19, 2019
I had a lot of concerns and after getting more details I was satisfied with the results they had shown me for my current situation. I feel they had a lot of answers to help me reach my goal of being debt free.
Reviewed July 19, 2019
Everyone especially Michelle was very helpful and friendly. I appreciate them keeping me at ease and helping me with my financial struggle while maintaining a professional friendly attitude. I will recommend your services to everyone I know in a hardship.
Reviewed July 19, 2019
Both Taj ** and Karen (Client Success Team) were both knowledgeable and took the time to explain everything and answer any questions I had. They both helped me navigate through this process with ease. Highly recommend both of them - great customer service!!
Reviewed July 19, 2019
Excellent and smooth people MR Marcus ** and Dina **. Appreciate your kindness. Everything was pleasant. I can not ask for more. I make sure I will call your office if I have some problems or questions. Thanks again for your kindness.
Reviewed July 19, 2019
All parties were so willing to help out. Had great communications with all people I spoke with. Answered all my questions and made sure I knew all the details of the program before making any decisions. Hoping I won't have to use ever again and would recommend to everyone. Ol
Reviewed July 19, 2019
I found that everyone is very helpful and understanding. They go through everything step-by-step as well as keep asking if you have questions that need to be answered. The process is simple and easy to follow. Let them help you out of your debt.
Reviewed July 19, 2019
All questions I had and didn’t have were answered kindly and professionally. I was treated with such respect. My stress level was helped soo much. Thank you Ben and Rose. I am so grateful. So grateful. I’m looking forward to improving my credit.
Reviewed July 19, 2019
Everyone that I spoke to from the very beginning was informative and built confidence in me that NDR is my best choice to handle my situation. I felt relieved right away! There is no doubt that this is a good decision.
Reviewed July 19, 2019
Very professional, knowledgeable and courteous. Follow up was good. Very helpful in filling out forms and signing documents. She made me feel comfortable about the process. She made me feel confident that this would all work out fine. Thank you.
Reviewed July 19, 2019
I made the phone call and they professionally helped me through the process and my life has changed. My debt was reduced by a third and will be paid off in three years instead of twenty. I would highly recommend this program to anyone who has been swallowed up by debt, emergency bills and loss of income.
Reviewed July 19, 2019
Seem that everything went well. Both agents work very well with me. I feel this will help me but it is a little stressful. I've next done this before but being on a fixed income it is an option that I hope will work.
Reviewed July 19, 2019
I felt a great relief from the time I called. Everything was explained properly and in great detail. I was given options and throughout the setup process the agent stayed on the phone with me and took the time to go through the contract in full. I will definitely recommend this program to anyone who finds themselves in need.
Reviewed July 19, 2019
The representative I spoke with was very helpful and very patient with the many questions I asked. He did cover a lot of information a little too quickly for me, which is why I asked so many questions. I felt like I was provided with plenty of contact numbers and email addresses when I need further assistance in the future.
Reviewed July 19, 2019
I was helped to the best of their ability. Everything was clear and left me without any questions. I am looking forward to working with National Debt Relief and being debt free in the next 3 years. This should be one of the best decisions I’ve made.
Reviewed July 19, 2019
The 2 gentlemen that I spoke with over the phone while enrolling in this program were very polite, helpful and knowledgeable. Although I haven't seen any results as of this time, I'm very hopeful that this program will be beneficial to me.
Reviewed July 19, 2019
I appreciate the team that worked with me and helped me to figure this out! Kyle was extremely helpful and answered all of my questions to the best ability! I didn't catch the woman's name that helped me with my welcome call but she was extremely friendly and very helpful! Thank you so much!
Reviewed July 19, 2019
I found that everyone was very helpful and patient, all the questions I had were politely answered, and that was very helpful in a stressful situation, thank you. I feel that this will be a good solution to my credit card debt.
Reviewed July 19, 2019
All the service representatives that I spoke with were professional, courteous, and very happy to answer any and all questions that I had.. I know exactly what I have to do thanks to the staff.. Thank you all for the guidance in getting my debt free life on track.. Could not be happier..
Reviewed July 19, 2019
My experience with their customer care reps. was a amazing. They made me feel relief for once in a long time of bad debt. I would recommend National Debt Relief to anyone who need the help out of bad debt!
Reviewed July 19, 2019
Made the process easy for me. I was apprehensive at first because I was not looking forward to the lengthy process of consolidation, but it wasn't like that at all. The process was made quick and easy and now I am glad I did it.
Reviewed July 19, 2019
I was very apprehensive about making the call. I needed help but wasn't sure which direction to go. After hearing about the program from the representative I felt much better about the decision I made. All of my questions were answered and I was comfortable with going forward.
Reviewed July 19, 2019
All the representatives that I dealt with were empathetic, understanding, and clear. I feel positive about moving forward in this process. Pedro was particularly good-natured, thorough, and kind. I am looking forward to starting my journey to debt freedom. Thank you!
Reviewed July 19, 2019
I would like to say I had the best customer service from both representatives I worked with today. I appreciate them taking their time to go over everything with me and answering the questions I did have. Overall they did EXCELLENT!!! Thank you so much.
Reviewed July 19, 2019
The process to date has been good. The representatives have been professional and put me at ease, understanding what put me in this position and helping to think of everything in order to make the process work for me. All aspects of my life were taken into account so that I can continue to live while still getting out of this crippling debt. To date I am pleased with the program.
Reviewed July 19, 2019
This is such a nerve racking decision and Aaron was amazing with ALL my questions. He never once sounded annoyed with me. Being walked through on the phone with what needs to be done and the process is also so not stressful.
Reviewed July 19, 2019
Ms. ** was very courteous, helpful, informative and polite. I learned exactly what I needed to know about the program and I feel secure about what this program will help do for me. I also must give credit to Josh ** for the initial presentation.
Reviewed July 19, 2019
They guys were great and talked to you like he was in your situation. No judgment at all. They took the time to figure out all my needs and where I want to be in the next 5 years. They were very polite and understanding with me. I would recommend anyone in financial hardship to don’t beat yourself up. It not a shame to have to ask for help like I did. Thank you guys.
Reviewed July 19, 2019
Great customer service from both employees. Have no problem recommending a friend. Very helpful. Explanation was very clear. Looking forward to working with you guys. Everything was explain very well and easy to understand. Even help set up my account. Thank you all very much for helping me with my debt.
Reviewed July 19, 2019
It was so much faster than expected. Just a phone call. I am glad I called. It has taken a load off of my mind that I have been carrying around trying to come up with the money every month. Having one affordable payment is all that I wanted.
Reviewed July 19, 2019
National Debt Relief services have been very helpful in explaining both the benefits and the short term downsides of resolving debt through their program. I am satisfied with services provided thus far and all the information they have went over in person so as not to leave any questions or uncertainties in the program.
Reviewed July 19, 2019
Qwan **. He helped me so much and calmed me down after not eating for 2 days because I was so worried about my debt. He was so understanding and was so quick to answer any of my questions that I asked! He is awesome and I recommend him!
Reviewed July 19, 2019
I was so grateful to Dionne ** when I called. She made this call very respectfully, helpful and easy to understand just like a friend would. Allen the welcome call was more then helpful to finalize this right decision. Thank you.
Reviewed July 19, 2019
I thought my experience was worth 5 stars. They were kind, courteous, and did answer all of my questions. They did, however, speak way too fast and blow through all the information about the program. When I slowed them down and asked questions it was better. I just think that they are so familiar with the program they don't realize we are hearing this for the first time. Other than that it was great.
Reviewed July 19, 2019
Very good experience. I did need to contact them and have them send me a completed contract. It was not provided to me upon completion of the documents. Everyone I spoke with was friendly and helpful. I look forward to completing the program and being debt free.
Reviewed July 19, 2019
I have had a good experience. My agent was very nice and got back to me quickly. She answered any questions that I had. When she would review something with me, she would ensure that I understood what she was saying.
Reviewed July 19, 2019
Every si hole representative I spoke to took the time to answer my question and there was zero judgement on my financial situation. Amazing! I’m so glad I took the time to go through this process. I definitely will be spreading the word.
Reviewed July 19, 2019
Everyone I spoke to was very professional and informative. I felt like a tremendous burden was lifted off of my shoulders after dealing with these people. They made sure that all of my questions were answered and that I understood all of the steps they are taking to help me.
Reviewed July 19, 2019
When living paycheck to paycheck isn't enough to meet daily needs and you have to rely on credit cards to feed and clothe your family. It begins a vicious cycle of falling deeper in debt. National Debt Relief has shown us alternative to reclaim our dignity. So far everyone we have dealt with has been helpful and understanding of our situation. I would highly recommend them to get your life back on track.
Reviewed July 19, 2019
Angel was amazing explaining the program and making sure I felt comfortable with my decision and the following call ensure that I was making the right choice. Thank you so much. Highly recommend this program and I have a lot of trust this will get me out of debt soon.
Reviewed July 19, 2019
People seem nice and helpful on the phone. I had no problems understand. The lady was clear and to the point. The phone call was clear and no background noise. I was glad that it was clear to understand and made me feel like a person.
Reviewed July 19, 2019
Very friendly, knowledgeable and helpful. Explained the program in detail and the Welcome call person reviewed everything to make sure I understood the program. Very patient in getting all the information they needed to help me out. I would recommend them to anyone in need of help with a multitude of credit card/unsecured loan debt.
Reviewed July 19, 2019
My first rep was very helpful, informed, understanding and patient. A for sure asset to your company. The second rep was very professional and patient. Highly recommended as well! Everyone was very nice and helpful and also flexible with my work schedule.
Reviewed July 19, 2019
The quality of service that I have received so far from NDR has made the process of enrolling in the program extremely easy. Steve has been nothing but outstanding. Also, the welcome team has been easy to understand and helpful understanding the program that I have enrolled in.
Reviewed July 19, 2019
Dwayne ** contacted me and was very helpful in walking me thru the process. He made sure I understood the agreement and all its charges and fees. He assisted me with a solution for 2 creditors who could not be added until I received a current statement. Then Robbie (female) on my welcome call verified info and made sure I understood it all. She also sent me a few emails with a lot of info in them to assist me. Everyone I dealt with was friendly, knowledgeable and so very helpful.
Reviewed July 19, 2019
I thought that the representatives handling my debt were fantastic. They were thorough, patient and kind. I really enjoyed their service. They were very descriptive and had answers to all my questions with no hesitation. Each step was very easy to go through. At the end of the day I feel like this is the best decision for me.
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