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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 110 Reviews 21435 - 21635
    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 2, 2019

    It was a very smooth process. Great communication all the way around. All of my questions were answered, and it’s great to know I have someone working with me to resolve this matter in which I’ve gotten myself in, especially now that I have a better understanding as to how finances work now to getting myself back into debt once I’m cleared of it.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 2, 2019

    Andrew was very informative and helped us out with all of our questions in a timely manner. He was very patient and not pushy for us to make the right decision to go with this company. The whole process was quick and easy.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 2, 2019

    My experience in dealing with the National Debt Relief was fast and efficient. I had a problem with finding a company that can help with my problem with debt. I thought about bankruptcy however I'm am married and I didn't want to include him. In the back of my mind, I knew I didn't want that. Consolidation was the way for me. I got an email one day about debt relief and I thought that that was my answer. I went with National Debt Relief, they are amazing and so organized. They worked with me through email cause they knew I was busy and that would be the only way. I never had to wait for an answer back from them for more than 30 to 45 minutes was the longest for a reply. I'm excited to start to work with them.

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    Verified purchase

    Reviewed Aug. 2, 2019

    Andrew was a great help to us and took the time to discuss and address all of our questions and concerns. Thank you for all your help. Looking forward to working with you your company. It has gave us a great sense of relief.

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    Verified purchase

    Reviewed Aug. 2, 2019

    Very organized company and you can tell they have taken from their mistakes and improved on quality care. I will let you know in 6 months how I feel about it but for now it seems less painful then I thought it would be and I feel more in control of my debt.

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    Verified purchase
    PriceStaffTransparency

    Reviewed Aug. 2, 2019

    We were really satisfied with the help we received from Kyle ** and the success team. They explained everything in detail about our debt and the best option for us and how the system works. We appreciate the effort and time Kyle and the success team have spent helping us find a affordable solution.

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    Verified purchase
    Staff

    Reviewed Aug. 2, 2019

    My monthly payment was lowered and overall pay off was brought to within 3 years. The team of professionals were kind a courteous. They were intelligent and knowledgeable about how I could pay off my debt faster and with less burden. I am overjoyed. I have had a HUGE weight lifted off of my shoulders. Thank you so much!

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 2, 2019

    I have been freaking out about my financial situation for weeks. I only wish I had called sooner. Everyone I spoke to was so polite and understanding and walked me through the entire process. I feel confident moving forward that I am going to be able to resolve my debt issues.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 2, 2019

    I am very impressed with the way my debt specialists took care of me and my needs and explained thoroughly with how the program worked. I am very confident now that I will be debt-free in 2 years instead of 30 yrs and will help out my family in the long run!

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    Verified purchase
    Transparency

    Reviewed Aug. 2, 2019

    I have to say - I knew I needed this help but I had put things off until I was buried and sick with stress. I knew I had to do a settlement program but hated the circumstances. What I didn't expect was to be treated so compassionately and as though I was still worthy of being treated with respect. Thank you to Edwin and the Welcome Center folks for being clear and setting forth reasonable expectations that make this process seem possible.

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    Verified purchase
    Staff

    Reviewed Aug. 2, 2019

    Fantastic service! People are very friendly and personable. They took time and made great efforts to ensure all information was easy to understand. They answered all my questions thoroughly and with kindness. This service eliminated all my worries and left me feeling very relieved.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 2, 2019

    This company really seems to have it together. Enrolling in the plan was super-easy and the staff very knowledgeable. Jay ** was great to work with - he took the time to make sure that I was comfortable to proceed and answered all of my questions. I hope that the rest of the process will be this painless. So thankful for this opportunity to finally get my head above water.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 2, 2019

    They are great to work with! They are very helpful and explain the process in an easy to understand manner. They put your mind at ease and tell you what you can expect and how to deal with creditors and are very reassuring.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 2, 2019

    We have found this experience was very easy to get the help we needed. Edward ** was very patient with us. We appreciate you National Debt!!! The call this morning I did not get his name, he was just as patient and slowed down his speech for my hearing disability.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Aug. 2, 2019

    They walked me through everything! Made sure I understood everything that is going to be happening. Very personable! Answered any questions I had and will be sure to answer any questions that I will have through this journey I am taking to better myself!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 2, 2019

    Satisfied with the agent who helped me. She was knowledgeable and walked me thru everything. She made sure I understood everything involved before we hung up. I am looking forward to getting this process started and relieving some of my accrued debt.

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    National Debt Relief
    Response from National Debt Relief
    Hello Jamie,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Aug. 2, 2019

    Excellent. The staff are wonderful at explaining things and Andrew was great to work with. I am so happy to have come across this. Thank you all so much for the help you are giving me to turn my credit around.

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    Verified purchase

    Reviewed Aug. 2, 2019

    I love how they walked me step by step. I was a little afraid to give them all my info. I'm looking forward to be debt free soon. Hopefully everything will work nice and smooth with the creditors. Thank you all for your help.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 2, 2019

    The representative was very knowledgable on the phone. Helpful in answering all questions, although seemed bothered I had asked a question that she had already explained - even though there is a large quantity of information to take in at once. She also was very obviously reading a script, which removed a degree of personal touch from the nature of the call. This is more of an issue with the individual on the phone, not the company or the services they offer. Overall, very helpful.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 2, 2019

    Agent was great, explained everything to a tee. I felt comfortable in my decision after going over everything. I would recommend to anyone going thru a difficult time and don't know what to do. Everyone I spoke with was understanding and made it easy to complete the process. Thank you for everything.

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    Verified purchase

    Reviewed Aug. 2, 2019

    I am fully satisfied with how you guys handle my debt and now felling very relax. Hope everything will sorted out soon and I will make a single payment to you guys and that is less than what I am paying to a single card.

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    Verified purchase
    Staff

    Reviewed Aug. 2, 2019

    They were good and friendly and well-versed about their product and the different options there were four people. My agent make sure I knew all the terms and answer all the questions I have. She wanted to make sure I understood everything that made me feel very comfortable.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 2, 2019

    Everything was explain to me to a T. I love the way how I was treated. I would recommend a love or my fiance to you guys company. It's been a pleasure to be with you guys so far. When I first called the woman that I first spoke to was very nice and patient. Even the one that had called me to welcomed me to the company were very nice. Everything that them both explain me they explain to me in pure english in a form that I could understand.

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    Verified purchase

    Reviewed Aug. 2, 2019

    I was very deep in financial trouble. Found your company, tried it, can’t believe how much you help my troubles. I am so thankful for all you help and kindness. Now I will be in good shape in 39 months. Thanks again.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 2, 2019

    This was a great experience. Everyone was super nice and easy to work with, I would let friends and family know about this program. We were reluctant at first but after speaking with the various account managers we were put at ease. Thank you for the opportunity to fix our financial situation.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 2, 2019

    Wesley ** was excellent from start to finish! Very thorough and supportive thru entire process. He was refreshingly reassuring and compassionate to my situation. Highly recommend him and welcome phone call associate as well due to their professionalism and knowledge of process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 2, 2019

    Overall experience excellent, Canaan ** was very knowledgeable and answered all my questions, thank you very much Canaan **... The young lady that did the welcome was very nice and basically went over the something that Canaan went over... Thank you guys again...

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 2, 2019

    I like National Debt Relief. Getting enrolled with them was easy and my rep is good. I like him. He told me to call him if I have any problem. National Debt Relief is helping me a lot. I like the way they work and how they broke down my payment plan. It's good and I can afford it.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2019

    They made everything convenient, made sure I understood their services and very professional. When I applied for debt relief, they immediately responded which is something I appreciate. The fact the my needs were addressed at a timely fashion! Thank you again!

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 1, 2019

    I am very happy with the way I was treated and any questions I had were explained. All I can say is both ladies I talked to were very nice. Going to apply all the helpful things I was told. I have been thinking on this program for a while and think this is will work for my wife and I. Thank you, Paul

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 1, 2019

    When starting the process with National Debt Relief, was very helpful and made sure to explain everything in great detail. Any questions that were asked were answered. The two people talked with were very nice and and made sure I understood everything, if I wasn't sure they were very quick to make sure, I knew exactly what they were explaining. I'm happy so far with this company. I'm ready to be debt free and they really seem to know how to help and make the stress from being in debt go away. I highly recommend National Debt Relief!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 1, 2019

    Both employees were great! Ray was very attentive and personable! He is knowledgeable and dependable. The lady who did my confirmation call was great and bubbly as well. They definitely made the process easier. I would recommend them for sure! Great company and has taken a huge burden off of me.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    Everyone was very helpful. And I appreciate their patience. This is something totally new for us. Thank you, Team. I would recommend you to other people as well. Thanks again for your patience and help. With settling our problems a lot.

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    Verified purchase

    Reviewed Aug. 1, 2019

    Good so far, time will tell if this was a good decision for me. I hope to have a good result at the end of this program. Hopefully, all will work out with the outstanding credit debt. I look forward to a clean slate.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    Mathew was a straight shooter, and he answered all my questions that I inquired about. He also was comforting, and he treated me with dignity and respect. At times, I felt like I was drowning in debt, but he reassured me about the benefits of this program.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    All the staff that helped me with my debt that was stressing me out so much has now been lifted off my shoulders thanks to NDR! This company gave me a peace of mind and am very satisfied! I would definitely be referring this to people that were in my position.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    Nomer was excellent... He made me feel I was doing the right thing going with NDR. I've never missed a payment with credit cards and had good credit but was too far in debt to recover. I wasn't comfortable at first with the program but Nomer was awesome and answered all my concerns and more. Thank you Nomer!

    Lee

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 1, 2019

    Aubrey was so nice and very thorough. He answered all of my questions and explained the problem in a way I could understand. He helped me make a budget and asked me questions to help me think about how much I spend every month.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    First I want to thank you for your professionalism. You are simple and straightforward. So far you have given me all the tools I need to move forward in becoming debt free. Thank you for your prompt service and dedication to helping others achieve success when they fall on hard times.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    The team members that I spoke with were very professional and did an excellent job explaining their services, what I would pay on my own, what I would pay/save working with National Debt Relief, and all my options for moving forward.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2019

    Olga ** was amazing to work with. She was very polite and really easy to work with. She took the time to answer all of my questions. While this is still in the beginning phase, it has been quite easy and stress-free.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 1, 2019

    My initial call reaching Angel ** was professional, he was well spoken and very thorough. The "Welcome Call" however with Bianca was awful. I couldn't understand half of the call and acknowledged half of the call to just complete the call faster. I'm thinking once I complete the hefty to-do list I will feel some relief. It's a long and exasperating process but I'm extremely grateful that Angel held a tone of compassion and empathy. I'm just getting started....we'll see how this unfolds.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 1, 2019

    Very clear, concise, and to the point. There wasn't any pauses where the rep didn't know an answer. I really appreciate the directness yet at the same time it was the 4th time that we went over the same information.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    Everyone was very professional every step of the from the beginning to the very end of getting me enrolled. Rodney and his boss were especially helpful in getting me enrolled. I hope in this process we can get a new start.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2019

    The Team Advisory, she was very intelligent and spoke very professional. The young lady was really polite. Any and all questions I had she was able to answer. As the Team Leader spoke she made sure you understood. Like I said the young lady was really nice and polite.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    I got into hard debt situation and decided to try National Debt Relief to help me out. I'm now signed into the program and have a big chance to be debt-free in couple of years. Everyone I spoke to was very nice and helpful, whole process went smooth and quick. I recommend everyone who got into the trouble of credit cards circle.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    All parties I talked to was extremely helpful and very nice going through the process of this debt relief program where I understood all my obligation to the program for my debt consolidation with the National Debt Relief Program and I'm looking forward working with you.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 1, 2019

    They were both very informative. They made sure I understood the answer to my questions, explained all details thoroughly, and never made me feel pressured into anything. They were both very pleasant to talk to and very knowledgeable in the details fo the program.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 1, 2019

    Both gentlemen were very helpful and kind. The information that they gave me was clearly explained and they answered all of my questions very patiently. I was impressed with their professionalism and hope all of your employees are like them. They made me feel very comfortable and reaffirmed that I am making the right decision.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 1, 2019

    This whole experience has been fast, pleasant, and helpful. The personnel at National Debt Relief are courteous and caring. I highly recommend this to anyone struggling with harassing credit debt calls. The process has been seamless and the payments are so much more affordable than just ignoring the problem.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    Everyone was so nice. The willingness to help was awesome. Hopefully I will see some great results. Everything was broken down so that I could understand. I'm ready to get started and to get some relief. I'm waiting on great results.

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    National Debt Relief
    Response from National Debt Relief
    Hi Tonya,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    Everyone I spoke with was very curtious and polite. They made me feel better about the decision We were making to pay our debt. We’re glad this program is there to help people who have a hardship that is out of their control.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    Very good experience. They were very informative. They took their time explaining everything. Very friendly. Very nice and understanding to our situation. I also like the ease of being able to contact them. They made the process very easy and comforting to both of us.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 1, 2019

    Thank you so much for this existing program. I had a great experience with the representative. She was knowledgeable, warm experienced. She explain well all details and assured me of my obligations and responsibilities. She was well spoken and explained everything accurately.

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    Verified purchase
    Process

    Reviewed Aug. 1, 2019

    I was very leary about getting into the program but Richie put me at ease. Although I am still a little nervous about this process. I appreciated the time and patience Richie had with me... I hope at the end of this I am completely satisfied.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    The guys I spoke with were knowledgeable and very helpful. They made sure I understood everything and answered questions that I had. Thank you! I never felt like I was being judged about my situation. I would highly recommend this service to anyone who needs help.

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    Verified purchase
    Michael increased rating by 2 stars.
    After a positive interaction with National Debt Relief, Michael increased their star rating on Aug. 9, 2019.

    Updated review: Aug. 9, 2019

    NDR reached out to me to make sure my issue that I initially had with them was respectfully resolved in a kind and professional manner. They really are a good company and I would recommend them to anyone.

    Original Review: Aug. 1, 2019

    The payment plan was not properly explained to me, therefore, later costing me an overdraft fee from my bank, and when asked about it it, NDR would not acknowledge any responsibility whatsoever. This is certainly not how a reputable company should conduct business.

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    National Debt Relief
    Response from National Debt Relief
    Hi Michael,

    I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    I have had a very good experience with National Debt Relief, everyone was excellent and very patients with me, I am reffering y'all to everyone I know. Andrew ** was excellent to work with, keep up the good work. Beverly

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    Verified purchase
    Customer Service

    Reviewed Aug. 1, 2019

    Thank you for explaining everything really good. You all have really good customer service. I understand everything really good. I didn't had too many questions. Thank you for helping me get out of debt. I will make my payments in time and try to get out of debt faster.

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    Verified purchase
    Customer Service

    Reviewed Aug. 1, 2019

    Thank you for providing me with a debt solution. Looking forward to being debt free with your help. It was easy to enroll and all online and phone conversation were pleasant. I happy so far with my decision to go with National Debt Settlement.

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    National Debt Relief
    Response from National Debt Relief
    Hello Doreen,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    George spent 2 hours with me explaining everything thoroughly and helping me make the right decision for my situation. He was amazingly kind and treated me with respect. He was totally understanding of what I have been through and I felt that he genuinely wanted to help me. I feel excited that I will be able to get a handle on his huge debt, and actually sleep at night again.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    As bad as I feel about situation both Adam and Gloria made experience more tolerable and did not make me feel like a failure, very courteous and professional far as recommending to my friends. Hopefully, they don't have to experience situation but yes if need be would definitely recommend.

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    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 1, 2019

    I was about to file for bankruptcy but then I spoke to my brother-in-law who recommended National Debt Relief. He had done debt consolidating and he did it with them. I spoke to NDR and I was convinced not to do bankruptcy, which was a better decision. I enrolled in their program which went smoothly, easily and quickly. I've set things up with them about three years ago and everything has been going well so far.

    But it's like I'm playing phone tag with them just to get an approval on the ongoing bill. Since I work from 4 o’clock in the morning, by the time they call me, it’s usually when I’m walking into my door or when I’m driving. I asked them last time if they could leave my approval in there and just keep paying the bills. I send them $357 a month and they should just do what they got to do with it. I usually get a phone call a week from National Debt, and they say they see that I haven’t been on my online banking. I've told them that I really just wanna pay my debt off and I don’t wanna go on to my account, see a high number and then just get upset again. I just want to get it over with. Since working with NDR, I've gotten a bunch of credit cards in the mail but I haven't taken any of those. I'm satisfied with my experience with NDR but when I pay my debts off, I'll be 100% satisfied.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 1, 2019

    I just began the process and have spoken with 3 representatives that have been very helpful, respectful, and have great customer service skills. They have provided me with a lot of information and answered every question I have had. I have been very nervous about this program but feel much better knowing that they are available to answer my questions throughout the entire process.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 1, 2019

    I cannot begin to thank you for making this process so easy. I dealt with Adam ** and his compassion, willingness to answer my questions and genuine concern need to be recognized. I also talked to Vanessa and she too has been fantastic. Your service has helped take a massive burden and simplify it to suit my needs. I have just started the program and I will provide updates as I progress through the process. As of now, I will gladly recommend your program and I am excited to finally have a way to manage my debt. Thank you, Brian

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2019

    The customer service staff were very accommodating, patient, and informative. They took time to ensure I understood all the rules and regulations by asking me if I had any questions several times. Highly recommended to anyone who needs to get rid of debt.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    My experience was excellent. All the agents work with me very good, thanks for everything. I'll recommend this program for all those the they need relief like me. I was struggling with all these credits cards. I'll really suggest you think about this, thanks again.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 1, 2019

    My representatives were kind and understanding. They took the time to answer all of my questions and concerns. Even when my phone hung up the customer care team called me back promptly. I feel very secure with this company.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    I want to express my gratitude to Adrian and Kiara for their hard work in assisting me and welcoming me to the program! I was both nervous and concerned about what I was getting myself into, but they both eased my concerns, just by being both welcoming and informative.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Aug. 1, 2019

    Great, Knowledgable, Friendly Assistance. When speaking with the Analyst Ryan and I'm sorry the onboarding Welcome Call Analyst, I felt I had Outstanding customer service which was accurate, clear, professional and friendly. Thank you, Sam

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    My experience was very helpful. All the people I spoke to was very polite and helpful. I'm glad I picked National Debt Relief to help me. Thanks, I am willing to tell my friends and family if they need help to call this company.

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    Verified purchase
    Staff

    Reviewed Aug. 1, 2019

    Rashad and Ty were very professional and especially Ty with his own personal experience with Debt relief was assuring and helpful. I look forward to seeing the results. You could tell they were reading from a script but they did a pretty good job of making it sound like they really believed and felt passionate about what they were conveying.

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    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Aug. 1, 2019

    So far my experience has been very easy & wonderful with everyone I've spoken with & emailed. This program is an answer to my prayers! I've been so worried about our credit card debt with high interest & it looked like there was no way out!

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    Verified purchase
    Customer ServiceProcess

    Reviewed Aug. 1, 2019

    I couldn’t be happier with the entire process. From beginning to end it was stress-free and easy. I wasn’t available to talk during the day so they were flexible and allowed me to correspond via email making it so easy on me.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 1, 2019

    Although I have just started the process, all the staff members have been very helpful and professional up to this point. Hopefully, the rest of my experience will be a positive one. I look forward to their help and becoming debt-free.

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    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 1, 2019

    I was in the hospital for a long time, and I used my credit cards a lot to get by. The next thing I knew, I was about to be in over my head. I looked into bankruptcy and I ended up calling National Debt Relief and their reps said that maybe they could keep me from filing for bankruptcy. They gave me a deal which was a four-year plan as far as they figured out what I would pay monthly. They're getting things resolved really quickly. With the payment plan that they set up, one of the debts looks like a year and a half with $89 a month.

    Their reps have been great and they keep in touch really well. They answer the phone and I'm not put on hold. They're right there and they're super helpful. It has been great working with them and the cost of their service has been very reasonable. I can work the cost into my disability benefit. I've recommended NDR to a couple of people whom I'm pretty sure would go with them as well.

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    StaffProcess

    Reviewed July 31, 2019

    I had a great experience working with Christopher **, he was very professional, attentive, and thorough. I couldn’t ask for a better experience from start to finish of the process. I would absolutely recommend your company’s services to anyone interested. Thank you kindly.

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    Customer ServiceStaffProcess

    Reviewed July 31, 2019

    Each customer service rep that I have spoken with have been very friendly. They answered all my questions and ensured I understood the process. Jay was particularly patient as I was having to pick up grandkids while we were on the phone. I appreciate his consideration and patience to ensure I received the best customer service. Katrina

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    StaffProcess

    Reviewed July 31, 2019

    I have to say that everyone I have spoken with was very professional. I know this is going to be a long journey, but with NDR I know I’m in good hands. Thank you very much for your services. I didn’t know there was a program out there like this one. I would recommend this program to everyone.

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    Staff

    Reviewed July 31, 2019

    Service was on point from start to finish, quick and efficient! Working with Nicole ** was great. Same with the Welcome technician, I forget his name. All my questions were answered and I felt an immediate sense of relief after finalizing everything.

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    StaffProcessTransparency

    Reviewed July 31, 2019

    The person who walked me through the whole program was honest and professional. Not once did I feel pressured to participate in the program. Kester ** was a god send. He gave me time to think about the whole process before committing myself.

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    Reviewed July 31, 2019

    Although it's a first for me seeking a relief from my debts I am humbled and grateful for the assistance from the National Debt Relief. Before contacting National Debt Relief I did try to secure a personal loan. The loan required a co-signer. I did not secure the personal loan and therefore seeked assistance from the National Debt Relief. Thank you for your time and assistance.

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    Staff

    Reviewed July 31, 2019

    My family and I were drowning in debt and thought there was no way out. They helped me work out what works best for me and my family financially, they were very informative and got me in the right direction to be debt-free.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 31, 2019

    Updated on 03/02/2020: NDR answered a lot of the questions we had and gave us plenty of space to think about things. And once we were ready to make a move to use them things has been easy and efficient. We’ve settled a few of our bills and still have a few more, but it’s working out pretty well. They call pretty much every week. We also have access online to keep tracking everything that’s happening. If you have a lot of debts and you need help managing it NDR has some really good programs. Everything NDR seemed to do was really well as long as people stick with the program and make sure they’re doing due diligence on their end.

    Original Review: So far everything has been explained in a detailed way. Patrick was knowledgeable and courteous. Made the signup procedure go smoothly. Look forward to the program helping me and my family get back on our feet after the hardships we've faced.

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    StaffProcessTransparency

    Reviewed July 31, 2019

    I am very pleased with my experience so far. Both ladies that helped me were very nice and helpful. I really appreciated their kindness and understanding. I never felt embarrassed or upset through the whole process. They explained everything so well, that it was easy to understand. Thank you so much for helping me get out of debt.

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    Customer ServiceStaffProcess

    Reviewed July 31, 2019

    Thank you so much for the assistance from the beginning. Aijar ** played a great roll in assuring me, the benefit of the package. He was very knowledgeable. The experience with customer service, name which I have not verified in any email at this point, was a lady and she read the contract key points to me very clearly. The information and the handling of contracts and emails very easy and precise. I can't wait to start ripping the benefit of that program. Thank you so much. Juana

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    StaffTransparency

    Reviewed July 31, 2019

    Every person I talked to was very friendly and explained everything right to the point. Easy to sign up with them, right from the computer. They have made my life better by giving me the chance to take care of my debt with one payment.

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    Customer ServiceStaff

    Reviewed July 31, 2019

    I have found these people to be very helpful in the whole experience. I could not be any more pleased with their response and their immediate actions with my debts. I start my payments in two days and I'm very pleased at the quickness of their actions.

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    Reviewed July 31, 2019

    These are the folks to throw you a life preserver when you are sinking, and quickly too. I was in debt paycheck to paycheck, unable to even pay my rent. Creditors calling about late payments. Five minutes after I spoke with Lydia I was breathing normally again.

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    National Debt Relief
    Response from National Debt Relief

    We can only imagine how great that feeling must be. Thank you for sharing this with us, John.

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    StaffProcess

    Reviewed July 31, 2019

    Very very informative and helpful in my situation. Crystal was very informative and easy to speak to. Was pleased with how quickly everything was processed and all questions answered. Took care of my worries and I will definitely recommend to everyone.

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    StaffProcessTransparency

    Reviewed July 31, 2019

    Everyone was super nice and took time to explain all my questions in detail. I was not sure if the plan was right for more but they made feel at ease. I liked that if I'm not comfortable with the program I can cancel and take a different path without too many fees.

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    Reviewed July 31, 2019

    I received very comfortable conversation from those explaining my policy in detail, helping me to understand what my policy offers me and answering questions that I need answered. Very polite with an interest in helping the customer. Sincere in their time spend concerning my policy.

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    Customer ServiceStaffTransparency

    Reviewed July 31, 2019

    Everyone was friendly and easy to understand. They explained everything well and the application process was easy! I feel like I finally have the help I need to get my debt under control. The best part is how fast they moved to help me and respond to my questions.

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    Reviewed July 31, 2019

    Knowledgeable about products offered. After review, made a recommendation that we felt would assist us in attaining our goal of becoming debt-free. Sign up was detailed and professionally handled. We hope this will assist us in attaining our goal.

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    Customer ServiceStaff

    Reviewed July 31, 2019

    CUSTOMER SERVICE IS EXCEPTIONALLY GOOD! Robbie and Devin ** were both nice and very accommodating for any questions I may have. I am going to recommend their service to anyone that I know. They have answered all my questions and welcomed any suggestions I may have. Per our conversation (with Robbie) I will discontinue with the other debt service company (CLEAR ONE ADVANTAGE) and let them know that NATIONAL DEBT RELIEF will now take control of my debts.

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    Customer ServiceStaffProcess

    Reviewed July 31, 2019

    The counselors were very professional, knowledgeable, kind, and helpful throughout the whole process of getting me enrolled, informing me about the program, and during each of our telephone conversations. The counselors were extremely supportive and reassured me that I was making the right decision regarding contacting them and initiating the process to save money and decrease my debt. After speaking with the counselors I feel less stressed and definitely more confident that I made the right decision.

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    Customer ServiceStaff

    Reviewed July 31, 2019

    When I first called in, the first rep was really nice and I thought he was very helpful. However when the welcome call was done, I found that the first rep hadn't given me A LOT of information that was now a surprise. I felt blindsided a bit because the information not given was very important and would have made me think twice about working with them. After the welcome call, I did not feel good about it anymore and have since submitted a cancellation request.

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    National Debt Relief
    Response from National Debt Relief
    Hello Elizabeth,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase

    Reviewed July 31, 2019

    First time ever having to use a service such as NDR. So far everyone has been very patient, polite, knowledgeable, straightforward, concise and to the point. This is appreciated. Just started with NDR, let's see where it takes me, so far so good.

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    StaffProcessTransparency

    Reviewed July 31, 2019

    NDR was so friendly, helpful and detailed about answering my questions and concerns. I was walked through the process and each topic was explained thoroughly until I understood exactly what was going to happen going through the process. I really appreciated the kindness and lightheartedness as well.

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    Customer ServiceStaffTransparency

    Reviewed July 31, 2019

    They are very nice people. They explained everything thoroughly. It was a short call wait time. They continued to try to get a hold of me even when I was unable to answer and made sure I completely everything that I needed.

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    StaffProcess

    Reviewed July 31, 2019

    Katherine was great. She thoroughly guided through the process and made things easy for me. Thank you, NDR for helping me in this hard time. I will spread the word and let people know how great NDR is. Thank you!

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    Staff

    Reviewed July 31, 2019

    I have so much to say about them - they are so kind and understanding - nonjudgmental and professional. I would recommend them to anyone that needs help from debt issues, they will do all the heavy work for you to help you hit your goals.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 31, 2019

    I am grateful for the great service I received from National Debt Relief. Theresa was a huge help and was very patient and helpful to answer my questions and concerns and walked me through the complete process to where I felt well informed to be able to make my decision to choose them to help me. Thank you.

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    Staff

    Reviewed July 31, 2019

    All of the people I have spoken to is very professional and it's a pleasure working with you. I am looking forward to a clean and easy resolution in my debts and, I wanted to you all in advanced. Thank you NDR.

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    StaffProcess

    Reviewed July 31, 2019

    People VERY helpful; process seems simple if a little scary; I have confidence that their helpfulness will not fail. It looks like some of my creditors will be asked to be patient while my account builds up funds, I thought they would negotiate settlements and "bill" me for the funding to be paid out of my account.

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    National Debt Relief
    Response from National Debt Relief

    Russ, thank you for trusting us to help you reach your financial goals. We appreciate that you've taken the time to understand the program as well. If you have other questions, don't hesitate to reach out.

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    StaffProcess

    Reviewed July 31, 2019

    The agents were very helpful and easy to understand everything in the process. I already started to get a relief. It was easy to enroll and get all the information that I needed to get started in the program.

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    Customer ServiceStaff

    Reviewed July 31, 2019

    I contacted NDR after months of panic going deeper into debt. After a few minutes, I was put completely at ease. The steps are easy and, unlike bankruptcy, painless. My confidence is growing by day. I’ve been given all the information I need to be successful both online and hard copy. It’s easy to call my success team and I get through quickly. Unlike bankruptcy, NDR helps handle the unpleasantness of debt collectors with full scripts and even suggests ways to stop collection calls. Any questions are answered in the Client Success Kit or by calling my personal success team.

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    Customer ServiceTransparency

    Reviewed July 31, 2019

    I am happy so far. Edwin was very patient and understanding with my questions and explained everything that I had questions about. I received a phone call and welcome packet very quickly. I am looking forward to being debt free!

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    Customer ServiceStaff

    Reviewed July 31, 2019

    Your team pf expert professionals had a natural instinct to focus and understand my problem and paid special attention to me when I needed more time to understand your program during my phone contact with them. They clearly showed an extraordinary ability to understand what I am experiencing and were able to address my fears and concerns very well.

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    Staff

    Reviewed July 31, 2019

    My experience with the representatives whom assisted the handling of the Debt Negotiation Agreement Program was very courteous and as she went over the details in respect to the documents in which I would be signing. In addition, she made sure that I understood each aspect of the agreement.

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    Transparency

    Reviewed July 31, 2019

    Wonderful experience. I would recommend this to anyone who is having a little trouble to help them out. It has helped myself and my husband. They walked us during everything and really made sure our questions were answered. Thank you.

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    Customer ServiceProcess

    Reviewed July 31, 2019

    We didn’t know where to turn after my job was eliminated and our yearly income decreased by $20k+. We didn’t want to turn to bankruptcy. This program provides a sense of ownership, yet lessens the stress. The customer service is superb!

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    PriceStaffProcessTransparency

    Reviewed July 31, 2019

    I was very pleased with the way Ray explained the program and helped me through the process step by step? I really want to get out of the credit card never ending debt and never again any use of credit cards with high interest? The Bank was not sensitive to my being out of work and when I got a good job there was no understanding and they wanted to take all I have.

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    Staff

    Reviewed July 31, 2019

    Kiera and Jolena were very helpful and knowledgeable. They provided all the information needed and answered all questions that arose. I am excited to get out of debt and to know I have the support needed to get there. I am likely to refer a friend to your company.

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    StaffTransparency

    Reviewed July 31, 2019

    Very professional and answered all my questions. Did not feel rushed or pressured to make any decisions. All documents were well explained and signatures were easy to submit. The final numbers were explained and made sense. Very much appreciated and all important contacts were provided.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 31, 2019

    They were very helpful and clear when describing the program. They answered my questions easily. The lady that initiated my sign up was very knowledgeable and told me everything I needed to know about the program. The welcome call was fairly quick and reviewed all the information I needed to be successful in the program. So far, I am satisfied with my experience with the program.

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    Customer Service

    Reviewed July 31, 2019

    So far I am very satisfied with my experience with this company. Gary ** did a wonderful job of re-assuring me about what this company will do at a time that I really needed extra help. Rose was very good also for the welcome call. I would recommend them to anyone.

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    StaffProcess

    Reviewed July 31, 2019

    I was drowning in credit card and personal loans. Each month I became stressed just thinking about how I was going to make my money stretch. I considered bankruptcy but decided against it. I began looking for other options and came across the National Debt Relief website. The process was easy and painless. The representatives, from beginning to end, were very knowledgeable, professional and expressed concern for my financial situation. I feel like I can finally exhale.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 31, 2019

    Experience was excellent, very helpful, answered all my questions. It was a easy process. I was explained into detail what the process would be. I was given confidence to restore my Financial situation and start over again and regain my life back. There was a moment where I felt I had no options until I found National Debt Relief.

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    StaffProcess

    Reviewed July 31, 2019

    Had a awesome experience. Excited to get started on my future of no credit card debt. Will be able to manage my income better. Looking forward to some peace of mind. Brandon was very helpful and understanding. Made me feel reassured about my decision to go forward with the program.

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    StaffProcess

    Reviewed July 31, 2019

    So far my experience with National Debt Relief has been great! When I first spoke to George ** he was so thorough and knowledgeable about the process I was getting involved with it reassured me that I made the right decision going with NDR. Also when I spoke to the young lady (cant remember her name) the following day she was absolutely great as well. Very thorough and helpful and answered all of my questions. Looking forward to completing my agreement with National Debt relief, Thanks again! Fred

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    Customer ServiceStaffProcess

    Reviewed July 31, 2019

    I had a lot of credit card debts. I found NDR online then I researched them. They had a good rating with the Better Business Bureau, so I went with them. The enrollment was easy because they ran my credit and got all my bills. I was on the program for a little over a year and they got all my credit cards off my credit. But the process was slow. They could improve the way that they do things because when I was on the program, I was still getting threatening phone calls. If they’d be fast about contacting the people that they were supposed to contact, it’d have been a whole lot better.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    I was in great hands with Jeremy **. He paid close attention to my needs and worked to find the best solution to resolve my debt. I appreciate his nonjudgmental attitude throughout the phone call. He was also respectful of my time.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    I am happy with the customer service I received from Joshua & Isis. They were very helpful, courteous and patient. They listened attentively and they answered my question in language I could understand. I look forward to a successful outcome with the program. Thank you, DeMetra

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    Customer ServiceStaff

    Reviewed July 30, 2019

    Great experience! Customer service reps answered all my questions and erased any doubts I had about going through with the program. Would recommend this program to those who are in financial debt. I already feel like I made a Important step to becomING financially secure...

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    StaffProcess

    Reviewed July 30, 2019

    Updated on 10/13/2020: I didn't realize that the fees would be so high associated with them getting you the settlement. They get you the settlement, but sometimes that fee isn't really worth the deal. Other than that, I see a reduction in how much I was paying out every month. And NDR was helpful during the time I couldn't pay. I'm a contract worker. I lost my job because of corona. So, they worked out a way that I could adjust my payments. They were there to help negotiate that. They had an understanding, which everybody is affected by the virus in some way, shape, or form, but they had a plan implemented already to help the people who were a part of their program.

    Original review: I definitely would recommend them to anyone needing help out of debt. The process was easy and they are understanding and knowledgeable about what to do to help. This has provided comfort for me going into the unknown place of figuring out how to climb out of debt.

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    Customer ServicePriceStaff

    Reviewed July 30, 2019

    Great experience. Customer service is really great. I enjoy talking to everyone. I have no complaints. This a great program if you're in debt, they will truly help you get everything back together for such a low charge. Very pleased.

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    Staff

    Reviewed July 30, 2019

    Everyone was very nice and helpful. The associates seemed to know what they needed to about everything. They were very courteous and respectful of my business needs. They all seemed very sincere in helping me to get out of the bad situation that I’m in and they didn’t act like they were judging me for getting in too deep.

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    Staff

    Reviewed July 30, 2019

    Everyone I spoke with today was extremely helpful and more than willing to help me with my situation. I feel like I can see a light at the end of the tunnel knowing I can be debt-free in 3 years or less. Thanks a lot! Craig

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    ProcessTransparency

    Reviewed July 30, 2019

    Barbie made the experience a lot easier than I thought it would be. Barbie and Wayne explained every little detail and read through the entire program so that I understood every detail. And made sure I was comfortable with the program.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    Quick and friendly, Tabia (Tee) ** and Kaiya ** made a pleasant experience from a severely pained financial matter. Tabia went above and beyond by answering all my questions and even joking around with my boyfriend and I making this whole process feel like nice call to an old friend. This was easier and more enjoyable than a phone call with my mom. Thanks!

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    Staff

    Reviewed July 30, 2019

    Thank you for explaining everything in great detail. T ** was excellent and answered all our questions. He never made us feel ashamed for being so far in debt. He assured us that we were making the right decision to get out of debt.

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    StaffTransparency

    Reviewed July 30, 2019

    Very good, informative, explained everything I needed to know about my application and what I need to do. Did not have any problems understanding anything. Representative was very nice and did her job very well. Will recommend debt relief to friends that need help. Thank you very much.

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    Customer ServiceStaffProcess

    Reviewed July 30, 2019

    Thanks to the team at the National Debt Relief, I am well on my way to being debt-free. They did a great job communicating the program details and expectations. The agent was knowledgeable and easy to chat with on the phone.

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    StaffProcess

    Reviewed July 30, 2019

    Everyone I talked to was very helpful, personable and friendly. It was scary to start this process but once I got talking to your staff they made me feel at home and that you can really help me. I feel that I now have help and people in my corner. Thank you!

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    StaffTransparency

    Reviewed July 30, 2019

    Both Coleen and Lisa were very courteous and helpful. They both explained everything to me in a language that I could understand. I felt comfortable talking to both of them. They were very patient and understanding of all the questions I asked.

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    StaffProcessTransparency

    Reviewed July 30, 2019

    I just signed up today. I’m very pleased with the service that I have received so far. They were very helpful. This whole process is very stressful, but they made it easier for me to take this step. Everything was explained to me in detail and I could understand it.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    I had a great experience with both Henry and Natalie. They were both friendly, knowledgeable, patient and helpful. I did a lot of research before making the first call to NDR but still had lots of questions. Both representatives were amazing. I will definitely recommend NDR to my friends who are going through financial issues.

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    Customer ServiceStaffProcess

    Reviewed July 30, 2019

    All the customer service employees were great on answering my questions. They were very pleasant to talk with and get me on my way to be debt free. They also had me not worry about the legal action and they would take of that as part of their service. I would recommend this program to my friends and family if they were to get into debt as well and tell them this is a great service.

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    StaffTransparency

    Reviewed July 30, 2019

    The most patient, kind and helpful people to work with in this matter, answered all my questions and walked me through every step. Good people. Just started program, hope all turns out well. May God bless us one and all.

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    Staff

    Reviewed July 30, 2019

    I was a pain in the butt trying to get my schedule lined up to finish my enrollment but the team at National Debt Relief never got upset and they work with me until I was finally done. I would recommend them to anyone who needs help.

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    Staff

    Reviewed July 30, 2019

    Everyone that I spoke with was very kind and helpful. They made me feel like they truly about me and my situation. Never at any time did I feel like I was being judged for having the debt that I do. I definitely would highly recommend you guys to everyone.

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    ProcessTransparency

    Reviewed July 30, 2019

    I had an amazing experience with the whole process very quick and easy. I love how everything is explained in detail and how I supported throughout the whole process. I feel very at peace that I am on my way to be debt free. I would recommend to all my family and friends.

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    Customer ServiceStaffProcessTransparency

    Reviewed July 30, 2019

    National Debt Relief program was clearly explained in detail. Tyler was friendly and patient with excellent customer service skills, he helped me through the application process. Also, the welcome call answered any other questions I had. I am happy so far, can’t wait to be debt free!!

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    StaffProcess

    Reviewed July 30, 2019

    I am happy that I contacted National Debt Relief to help me resolve my debt problems. After my husband died I had to learn to handle things and I didn't do well at first. Now I feel that I will get a second chance to use what I have learned in the alst 3 years. My contacts were friendly, helpful and professional. The process of reviewing and confirming my understanding of the process was remarkable, and I feel that Iknow what is going on, with help available if I have questions.

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    Customer ServiceStaffTransparency

    Reviewed July 30, 2019

    Everyone that helped me was very helpful with everything. I had questions about explained everything well broke down everything for me. Was very professional and very patient. Took the to call me back when I was available to speak. I had very good experience here. I am pleased very much and thankful for their help.

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    StaffTransparency

    Reviewed July 30, 2019

    My experience was ok. The repetitive script isn’t necessary. Each client is an individual and should be treated as such. I understand the importance of making things clear but not to the point that your agents are repeating things they’ve already said.

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    Transparency

    Reviewed July 30, 2019

    My experience with National Debt Relief was very good! They took the time to explain everything to me and set my mind at ease with some of the fears that I had. I'm very happy that I decided to go through them!

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    Customer ServiceStaffTransparency

    Reviewed July 30, 2019

    The customer service rep was very professional and friendly during the welcome call process. She guided me through the process efficiently and explained all the terms and conditions in a clear and concise manner. So far working with National Debt Relief has been a positive experience.

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    StaffTransparency

    Reviewed July 30, 2019

    All contacts were efficient and professional. Every item was explained thoroughly. I immediately felt relief after contacting NDR. I see a light at the end of the tunnel. Looking forward to completing the program and resuming a debt free life.

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    Customer ServiceStaffProcess

    Reviewed July 30, 2019

    I can't say how easy and understandable this process was! I had professional and well spoken agents help me through each step! I am so happy I took the first steps in my debt repair. The phone calls weren't confusing and filled with useless information.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    My experience with National Debt Relief has been very good! They are informative and answer my questions! I am eager to proceed with them in getting my debt eliminated in a speedy manner! I hope to be debt-free in about in 3 to 3 and a half years!

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    Customer ServiceStaffTransparency

    Reviewed July 30, 2019

    Everyone was very helpful. They took the time to work throw emails and explained details. All person very nice. I will tell other how help and paper easy to go throw. I like that we can email back to each other for info.

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    Staff

    Reviewed July 30, 2019

    Our welcome support experience because of Kiara's help we had was a great welcome. I believe if this small butt a big step for our financial health. Knowing that we are with a company who have same skilled people like that of Kiara that sound proud and happy to work with (note it did not sound like ~"ay" work "ay"). We are with she was happy to help us so in this way because of her I feel we are in good hands. In any way thank you.

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    Customer ServiceStaffTransparency

    Reviewed July 30, 2019

    I am especially pleased with the time and patience that was given to me by George. He listened to me and was understanding of my previous less than satisfied experience for the past two years with another debt relief company. He understood that I had researched NDR and was going to be "hard to sell." George took the time to explain the differences in that company and his. I truly got the feeling that he was compassionate about my bad experience with the lack of support and communication I had elsewhere. He also told me he would be available the entire process should I need anything. That was reassuring, as I am going to be skeptical until proved otherwise. I lost a lot of money that could have been used toward becoming debt free, and that also has left me skeptical. Karen walked me through the legal portion today and was quite helpful and also offered more support should I need any with this paperwork.

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    Customer ServiceStaff

    Reviewed July 30, 2019

    Our experience was amazing. Brandi ** was very helpful. She made sure to ready through our agreements that we had to sign. Once she read through the agreements we signed. She also made sure that we received every email that we needed. She answered all of our questions and concerns. We feel like we are ready to make this journey successful.

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    Verified purchase
    Transparency

    Reviewed July 30, 2019

    Thank you Ms. Desire ** and Mr. Andrew ** for your careful and detailed way you walked me through my application process. The time you took for giving me detail answers for all my questions. Thanks for explaining everything to me in a way I could understand it. It was an experience I will never forget. Thank you for all your assistance with my application. I am well pleased. Best wishes. CAMFL

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 30, 2019

    It’s the first time I have ever used a debt relief program. I want to express our sincere gratitude to Joel ** and Viola ** for being extremely helpful. They have explained everything to detail and made it so easy for us to understand the whole process. We feel real good with the decision we have made. Once again thank you lots!

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    Verified purchase
    Staff

    Reviewed July 30, 2019

    Tiara and Maria were amazing in communicating everything I needed to know and do throughout the onboarding process. Very friendly and helpful! I am looking forward to working with National Debt Relief based on my experiences with these professionals! I am very excited to be debt free as soon as possible!

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    Verified purchase
    Customer ServiceProcess

    Reviewed July 30, 2019

    Made it easy to understand & answered all questions called back when said they would gave me time to think about everything. Wasn't hard to make a decision after they answered all my questions. Happy with the process. Thank you.

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    Verified purchase
    Transparency

    Reviewed July 30, 2019

    They were very patient and explained every thing very clear. They made me see that what happened to me can happen to anyone and it took a lot of my shame and stress away. I will try my best to learn a lesson from this and not put my self in this spot again.

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    Verified purchase
    StaffProcess

    Reviewed July 30, 2019

    Representatives that helped me start this program and very helpful throughout the conversation. Walking me through every step of the way really felt like they care. They made me feel like I am part of their family and it feels good that they are not judging me for having these debts and are very professional about the situation. I am excited about the program and hope to be out of these debts soon.

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    Verified purchase
    StaffTransparency

    Reviewed July 30, 2019

    The people were great. The person that helped us and answered all of our questions and reassured us that everything is going to be ok. They took us step by step and explained everything clearly. They saved us a bunch of worry.

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    Verified purchase

    Reviewed July 30, 2019

    I read the reviews on National Debt Relief and I opted to go with them. Their enrollment process was uncomplicated, which was nice, and I was able to do it just over the computer. So far, they seem to be doing a good job, though I wish they could work a little bit faster. Other than that, they've responded very well to my concerns and the payment plan that they got me was good enough.

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    Verified purchase
    Staff

    Reviewed July 29, 2019

    Y'all are a very wonderful company and I would suggest y'all to anyone if they need help. Y'all are an awesome company and I would recommend y'all to anyone. Love you guys. The man that recommended me to y'all recommended job very highly.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 29, 2019

    I found that Gary was very helpful and knowledgeable. He also explained everything and made sure I was comfortable signing with the program. Which I found very comforting. Gary took the time to explain the entire program step by step.

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    Verified purchase
    StaffProcess

    Reviewed July 29, 2019

    My experience has been very positive under the circumstances. Joshua and Mr. ** were amazing to work with. As you can imagine the whole experience has been stressful, but with the assistance of your professional staff members, they really were able to simplify the process. Thank you.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 29, 2019

    Excellent service signing up and with welcome call. The information provided was informative. We felt like everything was explained properly and that this service will help us. All questions asked were answered. Looking forward to seeing success and become debt free.

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    Verified purchase
    Staff

    Reviewed July 29, 2019

    Yes I would recommend to a friend or family member. They were easy to talk to, and understand. I'm hoping to be out of debt in 39 months or less, this will simplify my life and future. I will be very happy????

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    Verified purchase
    StaffTransparency

    Reviewed July 29, 2019

    Everything was clearly explained to me and both staff members were very helpful, kind, and understanding. The whole process was very quick and I felt well-informed about all subject matter covered. I feel much better about my current financial situation.

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    Verified purchase
    StaffTransparency

    Reviewed July 29, 2019

    I received a call from Myles last week about the opportunity to fix my debt. He was professional and informative. My questions were answered from both he and Karen. I didn't feel rushed, or as if I was a bother. I appreciate both Karen and Myles for making sure I was clear on next steps and what to expect. I recommend NDR to anyone who needs help with debt relief.

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    Verified purchase
    StaffTransparency

    Reviewed July 29, 2019

    So far everything has been professional and seamless. I appreciate the honesty of how things work and calming of my fears. Andrew was not pushy and explained everything to me one step at a time although he is a fast talker. I will come back and review once this gets started!

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    Verified purchase
    Staff

    Reviewed July 29, 2019

    My experience was very pleasant. I was very surprised by the pressure free approach by the representative. All of my questions were answered honestly and straight forward. I am very confident that my debt will be paid off. I would recommend to anyone that is drowning in unsecure debt to really consider this program.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 29, 2019

    Tyler ** spent time with me and did not make me feel rushed. He answered my questons and was very nice to me. The young lady on the welcome call also treated me with kindness. Am so pleased to have found this company.

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    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed July 29, 2019

    The whole process was very quick. No matter what I asked them they had an answer that put my mind at ease. The took the time to fully explain each step of the process no matter how many times I interupted. I hope this quality of support coninues through this whole process.

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    Verified purchase
    Staff

    Reviewed July 29, 2019

    So far very good I do hope all will be taken care for me thanks for your help. Staff very friendly know there stuff very very helpful. This will be very helpful to my family. At my age being debt free would be so great to not have a burden. I would like to thank you and your company for a great job and help.

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    Staff

    Reviewed July 29, 2019

    Great job done by Alex. He helped all the way through. He answered all the questions my wife and I had and guided through the signing and then directed us to the welcome site and said he would be there through the life of the contract.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 29, 2019

    Everything was explained very clear and answered all my questioned I asked very nice people to work with. Highly recommend this company. You can call back whenever you want to ask questions. I'm very happy I found and went with this company.

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    Verified purchase
    Staff

    Reviewed July 29, 2019

    In one of my hardest times of admitting defeat to debt and feeling like I had no option National Debt Relief was there with very experienced professionals to help me every step of the way! They talked to me calmly and clearly and answered my same questions over and over until I really understood the overall plan of debt relief. I feel so confident moving forward with everyone.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 29, 2019

    Very helpful informative and courteous would recommend them to anyone in need of credit and financial assistance. They made it very easy to follow up on joining the program and called back on time as they promised and they were very thorough and explained the whole procedure to me and assured me I was in good hands.

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    Verified purchase
    StaffProcess

    Reviewed July 29, 2019

    Everyone has been very helpful and informative through the process so far. It takes a lot to come to this decision but my husband and I are feeling good about our decision because of your friendly staff. It is a lot of paperwork involved but in the end I know it will give us peace of mind. Thank you.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 29, 2019

    Thank you so much for being so patient with all of our questions. We dealt with Josh ** and he was fantastic. Josh made us feel comfortable and was able to answer all of our questions. We had looked into different relief companies and just didn't feel comfortable, however that changed when we contacted National Debt Relief. After going through everything with Josh, he asked that we call the Welcome Call Specialist to verify all of our information. We spoke to Karen, who again took the time to answer our additional questions. She explained everything about the forms that she to us. We really appreciate the help that National Debt Relief provided.

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    Verified purchase
    StaffProcess

    Reviewed July 29, 2019

    Very helpful so far answered all my questions and was very patient with me and reassured me that the program would help resolve my debt at a more rapid pace. And so far I feel the company has been honest and that they will take care of me and it will pay off creditors that I have lots of respect and appreciation for.

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    Verified purchase
    StaffTransparency

    Reviewed July 29, 2019

    After dealing with Andrew I felt relieved. I am super happy to get this started so it can be over. He was very helpful and explained everything very well. I am grateful that there is a service out there to help people. Thank you.

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    Verified purchase
    Transparency

    Reviewed July 29, 2019

    Smooth handling of my case. Very clear and understood. Hope the process continues to be. I like the handling of my questions and direct answers. I was given. Felt secure in dealing with NDR. Thank you very much. Look forward to being debt free.

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    Verified purchase
    StaffTransparency

    Reviewed July 29, 2019

    Operators explained all details with clarity, professionalism and respect. I also appreciate the concern expressed in regards to my financial situation. My financial woes have been caused by psycho ex-fiance whom made up allegations on my character. I secured an attorney to protect my freedom. Also, my ex-fiance has refused to return to me the engagement ring. I would like to return it to the jewelery store where purchased. But she is a thief and a piece of crap. I am seeking to take her to small claims court on behalf of the engagement ring. Arguing it was NOT presented to her as a gift but as a proposal (contract) for marriage. Marriage was never fulfilled therefore the engagement ring ought to be returned to me. I can prove it was not presented as a gift. We had taken photos of our engagement before a photographer. Thank you. Professionally, Robert

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    Verified purchase
    Staff

    Reviewed July 29, 2019

    Appreciate very much the effort of both client representative as they are not only very knowledgeable but very professional. I feel comfortable having spoken to them about using NDR as my vehicle to financial independence in 47 months. Or sooner I hope. My heartfelt thank you to both.

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    Verified purchase

    Reviewed July 29, 2019

    No, happy but I had to do it. I was promise a copy of the credit report never got it! They bug me all day at work, plus the girl rush me to sign before even reading the contract. Then she told me 20% the fee but is 23%.

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    National Debt Relief
    Response from National Debt Relief
    Hello Patricia,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 29, 2019

    My representative James is amazing, very helpful and in me he got me through the phone call with ease explained everything in such detail that I understood everything though clearly. This is going to help me out a lot because I will never be able to pay out my credit debt and $13,000 I would never be able to pay that out in a lifetime and to pay VEE able to pay it out in three years is great. It’s a weight lifted off my shoulders. I feel so much better now with all my other things going on so I have one less trouble off my shoulders so this is great and hopefully this is enough characters so now I could hit next.

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    Verified purchase
    Staff

    Reviewed July 29, 2019

    I have been struggling for a while and thanks to the great people that work in National Debt I start my journey to pay and consolidate. I a new beginning for me and my family. I will recommend this to everyone.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed July 29, 2019

    Very courteous with the welcome call and explained everything without leaving out any details. The experience was good and I hope that everything continues as is so I can be ensured that I am being taken care of. Everything was very detailed and I was ensured that I understood exactly what the program entailed.

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 29, 2019

    All of the reps at National Debt Relief were very helpful. They explained things very well. National Debt Relief paid at least good portion of my debt all the way through. Once the program is done, my credit will be much better. I'm very happy with them.

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    Verified purchase
    Staff

    Reviewed July 28, 2019

    Everyone I have spoken to thus far, has been pleasant. They have a lot to say to give you in necessary info. For me I would prefer it to be slowed down and more to bullet points, starting with the most needed info.

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    Verified purchase
    Staff

    Reviewed July 28, 2019

    Enrollment was easy and I appreciated how much effort was put into making sure I am well informed. My only complaint is that the second rep I spoke to sounded like she was reading from a script, which despite knowing that she was and it is required, created an impersonal experience for me.

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    Verified purchase

    Reviewed July 28, 2019

    Thank you to National Debt Relief for getting me on my way to becoming debt-free! They have set us up with a payment plan that we can afford and our debts will be gone in a less than 5 years! We will be able to build our savings and not get into debt again!

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    Verified purchase
    StaffProcessTransparency

    Reviewed July 28, 2019

    The enrollment process was great. The form was simplified, instructions were clear, and Mr. ** provided assistance question by question, when needed. Assistance was provided throughout the whole experience. Compared to other similar services, this is the one for us. He was very knowledgeable, patient, and made us feel comfortable with this process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 28, 2019

    I am impressed how thorough the people on the phone were; I had explained that I can only talk during my lunch time because my job is so demanding and a few times they called at the most inopportune times; however I received a call on Saturday on my day off and we were able to accomplish so much more.

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    Verified purchase
    PriceStaff

    Reviewed July 28, 2019

    When I signed up with National Debt Relief, I thought that all my creditors were gonna be contacted and everything resolved, and then I pay them. Instead, it was one at a time, and I’d still be contacted by my creditors. I enrolled about $24,000 worth of debt, and National Debt Relief said that they should be able to resolve it all for $16,000. But I figured out this morning that it’s gonna be resolved for about $11,500. So National Debt Relief is making almost five grand off of this. I could’ve went and settled on my own to everybody and save myself five grand.

    About a month ago, National Debt Relief got a hold of me, and congratulated me saying I got accepted into some graduate early type of thing. It was something about all my payments. I’m on automatic payments, so all my payments are on time. They transferred me to somebody, and they wanted to push me onto some bank. So, instead of paying National Debt Relief, I could pay off the creditors in full, and then pay this bank back. I was really excited. And then, they forwarded me to this other person, and then they went over it. Then, they're telling me how much it all was.

    When I figured it out, it would have cost me another $8,000 to do it that way, rather than just go through National Debt Relief. So this company that cared so much to get me out of debt was actually trying to get me into more debt. They wanted to make more money off of me, and that pissed me off. I am about a third of the way through the program. But if I could go out and get a loan right now, and pay off National Debt Relief and get out of it, I would. I’ll never recommend them.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed July 27, 2019

    When contacting NDR I felt ashamed that I let my debt get out of hand, but by the end of my call having everything explained to me I feel confident that my debt will be resolved and I am on my way to a less stressful life.

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    Verified purchase
    Staff

    Reviewed July 27, 2019

    Micah ** was very courteous and respectful throughout the application process. He answered all our questions and felt like he really knew what he was talking about. We feel like we made the right decision after weighing all our options. I look forward to see how things progress.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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