National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Several accreditations
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Our review standards
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Reviewed March 20, 2020
Sarah and Daniel were both awesome! They were super friendly and very informative! They explained everything in great detail and made sure that I understood completely. They also made me feel calm and okay about my situation rather than nervous, overwhelmed, and embarrassed. Overall it was a great experience and I would definitely recommend these services to a friend.
Reviewed March 20, 2020
I am so appreciate of the care and concern. For taking the time to explain everything in detail. This is a very difficult step not made lightly and I feel supported. The calls were thorough and informative each time and it was clear. I am hopeful that in moving forward we can come to a swift and positive resolution in challenging times.
Reviewed March 20, 2020
Henry ** and Anna ** very helpful and informative getting me started in this program. They walked through each step thoroughly and frequently asked if I had any questions. Since I do not have a laptop or computer, they took extra time with me per forms.
Reviewed March 20, 2020
Shawn and Amanda provided me with excellent service, succeeded in making me feel calm and relieved. They were informative and supportive. I am pleased to be with National Debt Relief. I feel like I am in good hands. Thank you for your help.
Reviewed March 20, 2020
Your process of applying for National Debt Relief was too long. I would suggest that the process be modified. It is a good cause, but much too much paper work and long talks on the phone with repeats were frequent. This is my suggestion. MAKE THE PROCESS SHORTER!!!!
Carolyn **
We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly and you can also call us directly at 888-660-7427.
Reviewed March 20, 2020
Everyone was knowledgeable and courteous. This program is helpful to help people get out of debt when hardships occur and minimum payments will result in being in debt for many years. I would recommend this company and program to a friend.
Reviewed March 20, 2020
Very friendly. Answered all the questions I had and explained things thoroughly. Looking forward to working with them. Made me feel confident that my debt will be resolved in 2 1/2 years instead of the many years I would have had. I am very thankful that I decided to do this. From the time I called the representatives have been very friendly, caring, and professional.
Reviewed March 20, 2020
I'm hopefully going to be able to pay this off sooner so I'll have more money for my retirement.
Reviewed March 20, 2020
Agents Didi ** and David ** were exceptional explaining everything to me. I appreciate their patience and guidance. I know they will help me with whatever questions I may have. I feel confident my worries are over. I hope to settle this in a timely fashion.
Reviewed March 20, 2020
Representative was very helpful and informative. His name is Gilbert **. He is very knowledgeable with his job. Thank you GIlbert for going over the process. I highly recommend him to others in order for them to understand what is this debt consolidation is all about. Again, Thank you. Great job and keep up the good work. Mahalo.
Reviewed March 20, 2020
All representatives were professional and patient with all my questions. They thoroughly explained all benefits and aspects of the program. Not only did I have no choice but to join when it was explained to me, I was excited to do so.
Reviewed March 20, 2020
This was so easy and I had the best gentleman you could have! He explained all and led me through the whole process! I will be debt free in 42 months and am so excited to be out of debt! It was so easy to do!
Reviewed March 20, 2020
Customer service was great! I had all of my questions answered and when I needed clarification, the representative was very respectful and willing to explain what I didn't quite understand. I am excited about the debt relief program and looking forward to making my goal of becoming debt free. Thank You.
Reviewed March 20, 2020
Everything was thoroughly explained about everything that I should expect while I go through this. I appreciate all the help. I’m excited to see myself get out of debt with this plan that we have set in place. I really enjoy working with a company that is about their customers progress in life.
Reviewed March 20, 2020
Want to thank Eli and Harold for helping me step by step and being excellent at helping and explaining things to me. I would most definitely refer to a friend or family that's in the same situation as I am.
Reviewed March 19, 2020
My experience with Freedom Debt Relief went very well. The guy I talked to was very helpful. He explained the program to me. Went over every detail about the program and what my monthly payment would be. He was very nice and said if I had any questions to call any time.
Reviewed March 19, 2020
National Debt Relief was super informative and helpful. Would definitely recommend to anyone in need of debt relief. Robert was extremely helpful and was great at explaining every step. 10 out of 10 experience. Look forward to the next steps in becoming debt free with national debt relief.
Reviewed March 19, 2020
Very accurate and clear explanation of the program. My answers were responded to in a knowledgeable way. Very knowledgeable people, friendly, patient and answering all my questions. They made the program appealing and user friendly, leaving no doubt of its effectiveness. Regards, Ute
Reviewed March 19, 2020
From the debt specialist (Edgar **) to the client team; outstanding service. They answered all questions I had in my and made me feel like there are no 'stupid' questions. They explain the steps clearly before proceeding to the next stage; understood my struggles. I appreciate you all so much. Stay safe!
Reviewed March 19, 2020
Everybody was just great from the girl that first called me to the guy that set my account up. The welcoming girl that called me was great too. I really felt comfortable talking to everyone. I feel good I'll have my debt paid off in 3 years.
Reviewed March 19, 2020
Everyone I talked with were very informative and pleasant to work with. I was surprised at the accuracy that was used in the process. All questions that I had were answered in a way that I could understand them. I would highly recommend National Debt Relief to anyone struggling to make credit card payments.
Reviewed March 19, 2020
Bryan and Tamela were very informal and helpful. I had a bunch of questions and they made sure I was aware of the relief I am going to receive. I would recommend National Debt Relief to my peers and colleagues.
Reviewed March 19, 2020
I had a great experience with the customer service explaining everything to me how the things are going to be done and taking the time to work with me on my problem and trying to help me resolve my situation. I’m very happy to work with this company.
Reviewed March 19, 2020
Everyone that I talked to about everything was very professional and I am very excited to get started. Everything that was explained was clear and very helpful. They answered every question that I had with the best of their abilities.
Reviewed March 19, 2020
Everyone has been so more than helpful as far as enrollment and questions. Debt relief assistance are always on top and If I need to move my payment date to a later date, I can and without a penalty fee. I’m excited for this journey being debt free!
Reviewed March 19, 2020
Atif ** spoke to me about my application with a calming and understand manner. Very Respectful. Everything was laid for me and was very easy to follow. Atif explained everything in detail and gave me assurance that I could afford this program. I'm grateful for his demeanor and appreciate the help he has provided.
Reviewed March 19, 2020
Krystal ** assisted me in enrolling in the program. She provided ample knowledge. She was compassionate, understanding, and made me feel comfortable. She asked me several times if I understood the information and provided further explanation when I had questions. I truly appreciate all of the help I received!
Reviewed March 19, 2020
NDR as a company existing is too good to be true!!! The customer service I received was impeccable. The primary representative I interacted with was Manwa **. From the initial inquiry all the way through the whole application process, she remained transparent and personable. She answered all my questions with thorough and direct answers. Any potential red flags I could have had never even had the chance to be raised. I wasn't pressured into anything I wasn't interested in or ready for. She gave me time to process everything for a couple of days and remained available for me to contact her anytime.
When I was ready to move forward into working with NDR, the process of officially enrolling did not take any longer than 30 minutes. I cannot speak highly enough of National Debt Relief as a company and Manwa **!!! I will definitely recommend NDR to anyone I know that needs a friendly helping hand in the tough journey of achieving financial freedom.
Reviewed March 19, 2020
Brian ** was great! He explained everything in great detail and answered any questions I had. The lady (pardon me her name left my mind at this time) that did my welcome call was amazing and very detailed as well! I am glad I had the pleasure of being assisted by these two.
Reviewed March 19, 2020
Credit card debt. Everyone I talked to was very understanding and didn’t judge me. It was very easy to get started and I m so happy to get started. I can’t believe how easy it was. I wish I would have done this a long time ago. I will not have to struggle with multiple payments each month and wondering if I forgot anyone.
Reviewed March 19, 2020
I spoke with Brian ** who is extremely professional and explained everything line item by line item to me. I was very pleased. I didn’t receive a follow-up call with Jan. Went over everything with me to make sure I completely understood what I was signing.
Reviewed March 19, 2020
The reason why I reached out to National Debt Relief was based on research. I spoke to a few former clients of NDR and 12 of out 12 people spoke highly of NDR and their positive experience with NDR. This made my choice easy. Hello, NDR!!
Reviewed March 19, 2020
Deep in debt. The experience was unbelievable and it just sounds way too good to be true but, they made me feel very comfortable and from all the reviews on this company, they all are good so I am taking my chances and so far so good, I pray for the best, I am only 5 months into it and I believe it's all going to work out, thank you..
Reviewed March 19, 2020
Mr. ** who did my second interview, welcoming me to this organization, was great also.. My phone provider went off line during our conversation and when we reconnected he didn't miss a step..Great experience.
Reviewed March 19, 2020
Working with Imani and the rest of the team was very pleasant. Everything was explained to me and I completely understood. The team was very patient with me, from the the very first phone call to the welcome call. I will for sure recommend National Debt Relief to family and friends.
Reviewed March 19, 2020
Very polite and informative. I really enjoy working with the company so far. They are very informative and explained everything very well and they have handled my case amazingly so far. I would highly recommend.They were in contact with me quickly and got me what I needed in a day.
Reviewed March 19, 2020
Online assistance for application. I had the pleasure of being guided by two N.D.R. customer representatives over the last 24 hours during the application process. Both Sheryl ** and Amanda ** were courteous, patient, and knowledgeable and their assistance getting through the many forms was much appreciated.
Reviewed March 19, 2020
Thank you for your outstanding and polite service! The entire procedure was straightforward and pleasant from beginning to end. Both your product and customer service are excellent. Keep up the great work. Other companies should take your example of great customer service!
Reviewed March 19, 2020
Edwin and Lydia did an excellent job talking me through this process. Edwin was my initial contact and he was very informative and helpful. He gave me courage in this situation. Lydia answered all my question in the welcome phone call and help me set up my online account. I am excited and thankful to start this process. Both assured me if I had any questions or concerns to reach out and they would be answered. I normally wouldn't fill out a customer review but they did a great job.
Reviewed March 19, 2020
It all went well. Very well phone conversation. The people I talk to were great, the process was not too long and the help over the phone and computer all went very well, and very well spoken and if any questions I asked were answered.
Reviewed March 19, 2020
Everyone at National Debt Relief was very helpful and professional. The process was good and I am excited to begin a new and responsible life again. Thanks for all of your help and advice in my time of need. I will recommend you to anyone who is in a similar situation.
Reviewed March 19, 2020
Excellent, friendly, and very understanding individuals handled my situation. When I first began the process I was very skeptical because it's uncertain, but after speaking with Diana ** I felt relieved. They truly care, and it shows. They truly emphasize with people in situations like mine and that makes all the different in the world.
Reviewed March 19, 2020
People were well spoken and able to answer all questions. I would recommend this program to a friend if they were in the same situation that I was in with the amount of debt that I had to handle which was getting out of control.
Reviewed March 19, 2020
James & Evelyn were excellent in being sure I understood everything that would happen throughout my experience with y'all & reassuring that my money would only be used towards my debts. I also appreciated how patient they were in taking in all of my questions & concerns about this process.
Reviewed March 19, 2020
Both client workers were polite, accurate and pleasant to talk too. They both explained everything well and answered all my questions. It was a very pleasant experience. And I look forward to working with your company to erase my debt in a reasonable amount of time with a payment I can afford.
Reviewed March 19, 2020
Let me say my experience is more about who than what. Kim ** was such a godsend. You are very lucky to have her as a part of your company. She was kind and sweet yet professional and very knowledgeable. She is truly an asset to your company.
Reviewed March 19, 2020
I’m very happy with my decision and very thankful for National Debt Relief for giving me a good explanation on how to manage my bills. And how to accomplish a debt-free. Live in peaceful no stress. Thank you so much.
Reviewed March 19, 2020
We are very pleased with your service. Everyone was very polite and informative. We fully understood the program and this has taken a weight off our shoulders, I would recommend your services to anyone in financial need. This program will help them to handle their financial debt and give them peace of mind.
Reviewed March 19, 2020
I have tried so many ways and programs to get out of debts. Finally, I have found this National Debt Relief program. Excellent staff and services I have ever met in this program. Staff are very patient, knowledgeable,and friendly. I will recommend this program to others. I am so excited to get out off my debt soon. I am so blessed that I have found this program. Thank you so much National Debt Relief and everyone there.
Reviewed March 19, 2020
The process was very simple to get started. The representatives make sure and ask if you have any questions. They review the information with you for accuracy. I am excited to work through this process and help resolve my debt.
Reviewed March 19, 2020
I had a good experience. It was a outstanding relief to know that the debt I have will be settled. Finally, the road to success is at my doorstep. I have managed to much of a burden with the debt I had in my life.
Reviewed March 19, 2020
Great customer service from both Kelly ** and the Client Service Team. I would highly recommend! They were very caring and also supportive through these tough times. I truly appreciate them and all that they do. I am looking forward to the resolution ahead.
Reviewed March 18, 2020
This process was made super easy and the representatives treat you with so much respect. I was very hesitate starting this program due to pride and I am extremely happy I set that aside. On my way to being debt-free! Thank you, NDR!
Reviewed March 18, 2020
Easy, straightforward, and honest. The representative that signed me up (James **), as well as the representative on the Client Success Team that handled my welcome call were a great introduction to this program, and made the process easy and stress-free.
Reviewed March 18, 2020
l don't think l can complain for the moment My agent Abussi was of great help and l love how patient he was with me. The other staff too showed great customer service. l will recommend many people to this program especially if it works well with me.
Reviewed March 18, 2020
Really did what I needed to achieve. I am out of debt that was getting out of control. No one would give me a personal loan to consolidate debt so you are my answer to remain afloat. Will recommend to others in my situation.
Reviewed March 18, 2020
We were explained and reviewed on what setting up the loan was. We were then helped by setting up the online account. The staff was friendly and very patient with us during the call. She also explained the legal issues of our agreement and what it entails for us.
Reviewed March 18, 2020
Great service and able to help and answer all question and hopefully get me out of this debt, provided what I need and was very nice to work with on the phone, couldn't ask for nicer people to deal with.
Reviewed March 18, 2020
Steve ** was excellent. I can feel his sincerity that he wants to help. He explained the program very well. I feel comfortable enrolling because of his hard work. It was very detailed. He didn’t make me feel embarrassed of my debt. He was very helpful.
Reviewed March 18, 2020
Ten thumbs up!! Ben was super friendly and quick, they are compliant, explain everything thoroughly and go through a contract (which you can cancel at any time) with you. Open for questions and very helpful. Process was less than a day and I am looking forward to working with them and being debt free!!!
Reviewed March 18, 2020
My customer experience with Imani ** was a stellar experience. She was courteous, very knowledgeable and user friendly. I was very pleased with her service as a representative of your company. She displayed passion and concern for my financial issues and offered suggestions and options. She was the direct reason why I selected your company with trust to handle my financial affairs.
Reviewed March 18, 2020
They explain everything well and Help me to understand how the program works and how it would help me in the future. I hope to be free from that within the 27th month or before. Hopefully they’ll be able to re-evaluate my own self and see how to help my creditors from here or not. It is very important that I do so so they don’t have this situation again in the future.
Reviewed March 18, 2020
Both of the operators that I spoke to on the phone were kind, patient and happy to explain things I did not fully understand. I am very anxious. Eager to begin paying down my credit card debt with this company!
Reviewed March 18, 2020
Very helpful and understanding. Friendly and professional. I am happy to be a part of a great company that is genuine to their clients. Happy that they are working with to enhance the longevity of my future. Excited to see where my future will take me!!
Reviewed March 18, 2020
Very professionally done. Representatives were knowledgeable, non-judgmental, helpful and explained entire process entirely. Reps were also very personable and understanding of my predicament which I appreciated. They did not rush my answers or jump around asking questions and they left my dignity in place.
Reviewed March 18, 2020
Great experience. I would recommend to a friend. People awesome to talk with and to ask questions. They were very easy to talk with. I feel a 1000 lb weight has just been taken off my back. I feel the first time in years that I have a plan and it will work.
Reviewed March 18, 2020
Everyone that I have spoke with this far were extremely helpful and informational. They did not leave out any hidden details or information. I felt very comfortable going forward with my decision after speaking with them regarding National Debt Relief. They were both very friendly and patient with me and my husband while we made took the time to make the right decision.
Reviewed March 18, 2020
This program is easy to understand, and gives a peace of mind!!! They speak Spanish in case you need it. It's a good program if you want to be responsible and consider to get off debt, thank you all for this program!
Reviewed March 18, 2020
Ms. Shardae ** was very knowledgeable of your product as well as informative when it came to any questions I had. I just want to take this time to convey to your company what a great experience it was working with her.
Reviewed March 18, 2020
Owen ** and Brenna ** went above and beyond to treat me kindly and explain in detail my process. I really enjoyed that they treated me kindly and never once made me feel like I was irritating and believe me I had a lot of questions. Thank y’all so much.
Reviewed March 18, 2020
I work with wonderful people. They were very kind, patience with me. I would recommend to a friend and family. I am sure this will be very helpful for me and thank you. This is the kind of help we need. I will be talking to friends and family about the program.
Reviewed March 18, 2020
The help I have received has been excellent. Henry and Shaina were both very nice and understanding. I do appreciate their help. I do feel very good about what we are about to do. I feel as though I am getting my life back and in control!
Reviewed March 18, 2020
Deciding to try this program was a difficult decision. I was very apprehensive. I just signed up yesterday. I was very impressed with the attention to detail. The representative (Brian **), repeated everything multiple times. I was able to ask questions about anything that was not clear. I feel that I was given all of the important information to put my mind at ease. I'm looking forward to working with this company & being debt free.
Reviewed March 18, 2020
This was a very easy and helpful process. I am so glad that I made the decision to give National Debt Relief a call to assist me in resolving all of my unpaid debts. The representatives were very thorough and friendly.
Reviewed March 18, 2020
Very helpful, clear and informative. Representatives were able to answer all of my questions in a clear and concise manner. They called back when they said they would and all documents were forwarded to me as needed. A very good experience.
Reviewed March 18, 2020
Both team members were helpful, articulate polite and understanding. This is a difficult decision for me to make, however both of the team, especially bidi (not sure if I spelt that correctly) were compassionate and helped me understand exactly what I was agreeing to.
Reviewed March 18, 2020
New to the program so all I can comment on is the enrollment process. The representatives I have spoken with were very thorough, friendly, and professional. They explained every step. Very satisfied to date. As someone who works in a field that depends on customer service, I will be giving reviews throughout the process good or bad!
Reviewed March 18, 2020
I felt assured by Alisa ** that I was doing the right thing to regain my financial freedom. She guided me through the whole process. However, when I received a call from the a rep regarding the welcome call, I could not understand some of what she was reading and she had a challenge clarifying answers to questions that I asked.
Reviewed March 18, 2020
Josh was wonderful and understanding in helping us to begin to get a handle of the debt our business has incurred. I see this program as a way to regroup our business spending. This is a blessing during this crazy time because of the coronavirus. I have a feeling you guys are going to be very busy.
Reviewed March 18, 2020
The agent Jaleana ** handled my situation in a professional manner and took care of my needs quickly and accurately. She helped to put my mind at ease that my credit card debt will be paid off in three and a half years. My credit will return to a good score.
Reviewed March 18, 2020
Debt relief loan. Our experience was very and pleasant. Thank you for your help in solving our problems and making life a bit easier for us. We were starting to get desperate. We didnt want to lose our home and didnt know what else to do.
Reviewed March 18, 2020
Kim was very patient as we worked through the details that Ben ** had originally covered. There was so much material that it took me extra time to make summary notes and she was sweet to wait or repeat as necessary. Because there was so much material she spoke rapidly and I told her I was 78 but only heard at 45 (rpm!). I was both impressed and thankful to have her working with me.
Reviewed March 18, 2020
My wife and I have been struggling to find a solution in order to settle our debt. We were able to enroll in your program and are excited to start our process of becoming debt-free. Thank you for taking the time to educate us on your program!
Reviewed March 18, 2020
Stephen ** provided me an excellent customer service explaining everything about the program and how can I be debt-free soon. Also John, the same person I really admired the way he went through the program process. Both of this Specialist needs a raise. Thanks a lot, NDR.
Reviewed March 18, 2020
I was recently looking into bankruptcy until my father told me to look into debt relief. I am very thankful I listened to him. My mother and I looked up the top 10 debt relief companies and found NDR. Every person I have spoken to have been amazing. They have answered all my questioned and truly seemed like they want to help me. Thank you!
Reviewed March 17, 2020
Lies lies lies, told me everything was good. I have 3 debt, they told me Discover was included in my contract. Found today March 17, 2020, it wasn’t but somehow they got my an extra 250000 on the same account/ lender. I was promised I could talk Kim ** at any time, that was a lie.
We’re really sorry to hear about what happened and we would like to make sure mistakes like these don’t happen again. If you can contact us directly at 888-660-7427, we will do everything possible to make sure this situation is made right.
Reviewed March 17, 2020
Working with these wonderful ladies helped reduce my stress regarding my credit issues. They were informative, and knowledgeable and very helpful in answering my questions thoroughly and completely. Everything was explained to me in an easy to understand format. I am confident in my success with this organization.
Reviewed March 17, 2020
Each employee I have come in contact with has been just so helpful, and very knowledgeable. I have had issues with getting a hold of other companies in the past, but not here! Dedicated phone lines for client help and I just know I can trust them! I'm really glad I took this giant step in controlling my finances. Thank you NDR!
Reviewed March 17, 2020
Debt relief process. I was treated professionally and with kindness, I was very nervous about calling but the process was simple. Dwayne was very complete in explaining it to me. Then the 2nd person who called to welcome me was just as easy to understand and go over everything.
Reviewed March 17, 2020
The two people I was in contact with was professional and great help to me. They made it easy and understandable. They were knowledgeable on all topics and was a pleasure to talk with. This is a first for me. So far it's going a lot better than expected. Thank you again.
Reviewed March 17, 2020
I was very pleased and well informed by my agent Taij and the lady who did my welcome call. It was good to hear they were on the same page in all aspects of the program and in helping me become debt free and get my credit report back in good condition....they have me some advice of which I will heed to and I'm just excited to be a part of this program and can't wait to see the desired effects from being enrolled....I want to thank you both so much!
Reviewed March 17, 2020
NDR is very professional and I would highly suggest them for any credit card debt relief. They are giving us the chance to breathe again and live life. I am very thankful and excited about our future. Thanks a lot National Debt Relief. Josh and the entire team are spot on.
Reviewed March 17, 2020
Best Customer service. Knowledgeable and honest. Your company was used by a old client. You help them. Employees friendly and answer all my questions. Not computer wise. Erice ** took the time to help. It took a long time. It was less knowledge with computer. BBB says you're a reliable company. So my friend says the same. To pay off my bills off on 28 months. It is great. Did not receive the last papers for lawyer. Suppose to mail in. Can you look into it.
Reviewed March 17, 2020
The team is very professional and pleasant. So far everything is working well and my experience during this difficult time with my family has been good and reassuring. The representatives I spoke with are professional and reassuring. I would recommend them to anyone in need of their services.
Reviewed March 17, 2020
The process from start to finish was flawless. Edme, my debt specialist was on point from taking my info during start up to walking me through my documentation. Anything he said he would do, he did in a very timely manner. Danielle finished out the process with the welcome call. She was very thorough at reviewing every important piece of information needed. The process was so smooth and fast. The company was a pleasure to work with.
Reviewed March 17, 2020
Was a great experience. Understood the information that was being given. Payments were set up easy. Everything was set up with very little effort from me. Has plenty of options to pay back debt. Program was explained to me well.
Reviewed March 17, 2020
The representatives were informative and helpful. The process was quick and easy, they were sure to explain each step of the process and what to expect during the process. Also the contracts were very straightforward and self explanatory. Thank you.
Reviewed March 17, 2020
Just starting with them but they have been kind and very understanding. Hope this great relationship continues and I receive the care they promise. Have looked online for a good company and this is the one that stood out for us.
Reviewed March 17, 2020
Everything was explained well enough and I was helped thoroughly. All my questions were answered and the process was as fast as possible. I was worried at first and ended up being relieved. Ray was very helpful and friendly. I missed two of the calls and when I returned the call I was helped instantly. Overall I’m happy with the service and the expertise Ray provided.
Reviewed March 17, 2020
The representatives that handled my account were very pleasant, knowledgeable and seemed experienced. I feel a little bit more comfortable in an otherwise very difficult situation and am hopeful that is in good hands. I look forward to working with my rep and others in the company to help resolve my debt.
Reviewed March 17, 2020
Both the representatives were extremely helpful with the process of developing a plan to assist me in relieving my credit card debt. They were kind and respectful to my situation and provided me the needed resources. They answered my questions and provided me with the support I needed to make the decision to improve my credit. They were patient and gave me the confidence I needed to take this first step in the journey to improve my credit.
Reviewed March 17, 2020
Everything was laid out easily for me to understand. They gave me a chart looking at my other options and it was clear this was probably the best decision. I should be out of debt in no time. And I also like the legal representation.
Reviewed March 17, 2020
I had a very good experience yesterday. It's so good to know that I can be debt free within 2 years versus 15 years. That's so amazing. I've even given this information to my 2 friends that want to be debt free as well. Thank you so much.
Reviewed March 17, 2020
Both agents were kind and compassionate toward the situation. They referred to me by name and noted prior information given to them. They went through each step, ensuring that we understood the process. Thank you for helping us during this difficult time in our life.
Reviewed March 17, 2020
So far, the staff has been very friendly and helpful guiding me to a debt free future. They have also been non-judgmental about my situation and past spending habits. I am still nervous about the program, but the customer reviews help with some of that. I hope this continues as we progress through the program.
Reviewed March 17, 2020
National Debt Relief was so helpful. Even though my debt wasn't tremendous spread over three parties. They were able to negotiate a much more affordable debt. Thank you so much National Debt Relief. I recommend them to anyone who needs help whether your debt is in the five digits to a couple hundred.
Reviewed March 17, 2020
Both women I spoke with were very helpful. They explained everything thoroughly and were polite enough to answer any questions that I had. I have already recommended National Debt Relief to a few people. I am pleased with my experience this far.
Reviewed March 17, 2020
The personnel that assisted me were prompt to answer any and all questions throughout the process. Made the whole process easy to understand. I am very pleased with my experience. I would certainly recommend this to family, friends, strangers; whomever needs this service.
Reviewed March 17, 2020
The staff was very helpful in signing me up for debt relief. I look forward to working with our company. 5 stars for your staff. Definitely 5 STARS. I would definitely recommend your company for a their relief needs. Thanks for a great experience.
Reviewed March 16, 2020
Good service and communication. Let's see how the rest of the process goes. They really took their time to explain how the process works, from beginning to end. They went over the contract with me word by word and asked me if I understood what was being said. They also spent quite a bit of time explaining how this would affect my credit positively or negatively. In the end, it's going to make my credit grading very good! This saved me from having to file bankruptcy and it's a huge load off my shoulders.
Reviewed March 16, 2020
When I first inquired about NDR and getting help it was quick and fast response. Luis was quick in calling back. We talked and he got the ball rolling. There was no judgment, he was kind, friendly and made my husband and I feel at ease. When we got the call back we qualified for help we were happy. Luis explained it all, let us ask questions and made a plan that would help us get out of debt.
When I took the welcome call today it was just as pleasant. The agent made me feel at ease, was very kind and explained it very well. We feel like we are part of a family that wrapped their arms around us and will be there until the end. We are not alone in this journey and that is a good thing. Life happens and NDR understands. Thank you.
Reviewed March 16, 2020
Michael **, whom I open the account with, and Frank **, whom I had the welcome call with, were excellent, clear, professional, answered my question and interpreted it to which help me understand everything. These made this experience easy. And even though I didn't have the opportunity to speak with her at the time of the call, Bianca made sure that I received the follow-up call for the time we set up which was convenience for me. Thank you all, I would highly recommend this company to friends and family if needed.
Reviewed March 16, 2020
So far it seems seamless. I hope the rest of this process is as smooth. I didn't think there was much hope but now I see there just might be. Erik was very helpful and answered all of my questions. Fingers crossed.
Thanks for sharing this, Jessica. The process is a simple one but not without its share of challenges. Don't hesitate to reach out if you run into any issues. Our team is more than happy to help out however we can.
Reviewed March 16, 2020
Ben was very friendly and helpful when I spoke to him about my debt. He didn’t make me feel belittled or embarrassed. He made things easy! I feel that I have made the best decision! I would recommend this to anyone!
Reviewed March 16, 2020
Brenda ** helped me with the introduction and ways National Debt Relief helps pay debts. She gave me options, further explained to my understanding the benefits and help I would get and how this would help me pay off debt.
Reviewed March 16, 2020
Had no problems today. The people I talked with were very helpful and courteous. Would recommend your services to anyone. I will try and maintain my end of this agreement to the best of my ability and get this problem resolved.
Reviewed March 16, 2020
Great customer service and the information that was given was simple and right to the point. We appreciate the time your team took out to assist us in the process. You gave us much needed relief with a brand new start. National Debt Relief has taken away all the unnecessary pressure.
Reviewed March 16, 2020
This program shows transparency, reviewed program outline in writing and orally multiple times to make sure I understood what to expect while in this process. Monthly fee is broken down to every dollar. Very comforting to know there is someone who can put face for me in front of the empowering voices behind the bill collection calls.
Reviewed March 16, 2020
I was very pleased with my representatives. They explained everything to me about the program and was very nice and they said if I had any questions to just call and they would me and so far I would recommend Freedom Debt Relief to someone.
Reviewed March 16, 2020
Thank you for the help thus far. The process took longer than expected but has been helpful thus far. The person who called for my welcome call was rushing me a bit though, which was frustrating. The person who help me set up the account was very good.
Reviewed March 16, 2020
Great customer service, follow through, and follow up. As my first time going through a process like this, I appreciated the friendliness and the detailed information I received. I would recommend to anyone looking to get out of debt. Hoping it all goes smoothly from here.
It's our pleasure to help you achieve a brighter and stronger financial future, Jenni. Thank you for taking the time to leave a comment today.
Reviewed March 16, 2020
National Debt Relief was very helpful through this important process. I had several questions and uncertainty being that I had never done this before. They helped with all my questions and explained everything in detail. I look forward to getting rid of my debt totally.
Reviewed March 16, 2020
Impeccable customer service from Barbie and Robert at NDR. I would recommend this service the my family and friends. National Debt Relief is a very good company to call on when you are in need of help to control your debt.
Reviewed March 16, 2020
Very polite and reassuring to any questions I should have. Which made the process go by very easily and fast. Every word That was said I understood and had no complaints when it came down to disrespect. I would recommend this service based on the communication held on the phone.
Reviewed March 16, 2020
Henry was very professional and patient with me making a decision to NDR. I appreciate his thoroughness and not pushing me. He politely went through all the options carefully making sure I understood each step. The Welcome and forms were professional and easy to navigate. Anxious to watch the debt decrease.
Reviewed March 16, 2020
Between Colleen crew I am very pleased to say that I appreciate that they helped out with my credit card and other things I have accumulated over the years. They put me in a plan that would work out for me.
Reviewed March 16, 2020
The customer service has been amazing starting out. The agents I’ve been dealing with have been excellent in giving me good peace of mind through this process and I’m very thankful for them! I look forward to going forward with the program if this is how the customer service continues to go!
Thanks for sharing this with us today, Nick! We'll do everything we can to make sure you receive the same outstanding level of service throughout. Please let us know how we can continue to do that for you.
Reviewed March 16, 2020
The whole process has been fluid and easy to do. They work to relieve stress. My mind is at ease as I start clearing up my credit and starting fresh. Both my agents who worked with me were very nice and professional.
Reviewed March 16, 2020
Call went good, Great communication, she answered all my questioned, and it went very well thank you. I am very grateful I have this opportunity to get my life back debt free. Thank you so so so so much! Much appreciated.
Reviewed March 16, 2020
He explained to you with all the details. Respond very quickly and very helpful. And he is so helpful for all my questions. I am happy with the service And I am excited to be debt free soon. I will recommend to my friend too.
Reviewed March 16, 2020
Matthew and Karen were very helpful and made me feel important. I feel very secure in this Company due to their help and caring. It is a pleasure to feel secure in knowing your Company has my back. Matthew and Karen are a great asset to your Company.
Reviewed March 16, 2020
Josh from Welcoming team, Claudia from the credit.org and Naya initial application were both understanding and compassionate. They were thorough in helping me understanding what I was signing up for. I will definitely recommend you guys. Thank you for helping me.
Reviewed March 16, 2020
I feel a sense of relief knowing my debt will be taken care of and I have the support and advocacy of NDR. The clients who helped me through the process of setting up my agreement and account with them were compassionate and non judgmental. My experience has been positive.
Reviewed March 16, 2020
Every one I have spoke to is very upfront, clear on the way the program works, and always asks if I have any questions. I feel confident that this will help us get out of debt. I am ready to get this started and I feel as though National Debt Relief can handle it all.
Kimberly, we're happy to hear this. Thank you for sharing this and our team will do everything we can to make sure we continue to earn your confidence. We look forward to hearing more from you as you continue your program.
Reviewed March 16, 2020
Darryl was so professional and was sooo sweet!!!! I am grateful for her help!!! I am so happy to start working toward getting out of debt!!! I have also been talking to friends about how great and helpful National Debt Relief is.
Reviewed March 16, 2020
They was very helpful and got the job done in a great way. Made sure that you understand and help you if you didn't understand what was going and walk through with you so that you understand and if could handle your bills.
Reviewed March 16, 2020
Had a great experience signing up. Ben was very helpful and took the time explaining how the system works. The welcome call was extremely helpful! I am excited to join a great debt relief company. I can not wait till I am 100% debt free!
Reviewed March 16, 2020
I am very please with National Debt Relief service. They were very friendly, honest, and prompt with getting me started. Glad I made the first step to debt relief, and they were there to assist me. You cant go wrong with National Debt Relief. They will steer you in the right direction, guaranteed. Thank you.
Reviewed March 16, 2020
Everyone has been very helpful. Thank you so much. The process has been explained very well. I feel at ease right now and know that I will be provided with the assistance needed. Thanks to everyone ls help I will be debt free.
Reviewed March 16, 2020
Been great working with this company. They are very helpful and very informative. I appreciated the full disclosure regarding what will and wont happen. They are very thorough in regards to explaining the program and what to expect. Every member of this company I have had the pleasure of doing business with have been very kind, understanding and helpful.
Reviewed March 14, 2020
Diana and Kristen? were extremely helpful! AMAZING! They were both very informative in the entire process. I have never done anything like this before and was scared to do so. They both made me feel very comfortable. THANK YOU both.
Reviewed March 14, 2020
Thanks for your help of getting rid of my debt. Very helpful. Walked me through the process. Very patience and educate me on the process. I am very express with the service and allowed me to ask questions when needed.
Reviewed March 14, 2020
Looking forward pay my debt and be able to fix my credit so I can be solvent and move on with my life. Hope to finish as soon as possible with this experience. I have found a great team and I believe I can accomplish the necessary steps to make this possible.
Reviewed March 14, 2020
We were very stressed out about trying to get out of the hole we were in! We were referred by a friend and decided to give National Debt Relief a call. We were treated with respect and all of our questions were answered. We were offered a monthly payment that we can afford and a stress free answer. Thank you!
Reviewed March 13, 2020
Very helpful and kind through the transition and provided very useful information. This was an unnerving experience for me and the help and smooth support that was given on your agents part much is very much appreciated and I look forward to working with you.
Reviewed March 13, 2020
Andrew is awesome and explained everything that we needed to know. He has answered every question I've had and put my mind at ease. My husband and I are very happy with this decision and feel better about our future!
Reviewed March 13, 2020
Ameen was so awesome! I’ve never had better over the phone customer service! I will definitely refer the company and him to anyone I can! He explained everything in perfect detail! The process was a little overwhelming at first. He made it as seaming less as possible for me.
Reviewed March 13, 2020
My experience working with National Debt Relief so far has been such a breeze. They ask great questions and provide thorough explanations. I’ve never felt more confident in resolving my debt and preparing for a more fruitful future. I feel secure and taken care of. Thanks National Debt Relief team!
Reviewed March 13, 2020
I'm very pleased with the service. I feel the individual who helped me was very knowledgeable and provided answers to all the questions I had. I would recommend this company to others. I just began the process, so I am only familiar with it, but I am pleased with the process. The individuals who helped me were able to walk me through all the processes and were very patient and understanding. I look forward to working with this company.
Reviewed March 13, 2020
Working with National Debt Relief was a great experience. I was able to detail my problems and set up a program that will enable me to clear my debt in a reasonable time frame. I am very thankful for the help I have received.
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