National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 9, 2019
Thank you National De͏b͏t Relief with helping get control of my financial life. Without your help, I was lost and felt hopeless. I appreciate Diana working with my me and walking me through this process and answering all of my questions.
Reviewed Aug. 9, 2019
The debt relief professionals was very good on how they explained the process which was easy and quick. They help us understand how the debt relief program works as well. They was very friendly. They was with us through the whole process. We are satisfied with the amount of money we need to pay back and the time. I'm happy to have our payment broken up into bi-monthly payment.
Reviewed Aug. 9, 2019
They were extremely helpful and I would recommend to anyone needing to resolve debt! Everyone was really kind to me and it didn't take long to complete my budget and what they could provide in terms of help. I am thankful for the help.
Reviewed Aug. 9, 2019
Very good Customer service. Everyone was very nice and polite. They help me with everything I needed help with. My experience was so good I will definitely tell my friends and family about how you guys help me. I so happy that they could help me so much.
Reviewed Aug. 9, 2019
Everyone was helpful and polite. They explain everything and was patient. Elijah helped me understand the process and Marcus welcomes me to the process as well. I will be following the online process to better understand the payment method. The company seems to understand what it takes to help in this time and provided good insight to the process.
Reviewed Aug. 9, 2019
My rep was like to an old friend. The process was simple and quick! I feel confident in this decision and know it will work. Don’t doubt, start today! In a year you will be closer to your debt Free life.
Reviewed Aug. 9, 2019
The people behind this debt consolidation are great. They're very thorough with explaining everything and letting you know what everything means and they ask multiple times If I had any questions that needed to be answered. Very impressed and I feel great talking with them. And a huge thank you to Chris ** for helping me set this whole thing up just talking with him and knowing there is a company and people who can help me out with my debt lifted a huge weight off of my shoulders and that gave me such peace of mind.
Reviewed Aug. 9, 2019
Since I just enrolled, I am not sure how well the program works, but I can speak on my experience with the rep. Ray answered all my questions and was very help. I felt like I made right choice in calling and enrolling. I appreciate his dedication in getting me all of the info I needed and helping me get out of the mess I created.
Reviewed Aug. 9, 2019
National Debt Relief has been successful in improving my scores and negotiating with my debtors properly. It definitely did not create a negative impact in both my finances and my scoring. Going with them was a big decision because I did not trust any of the system, but I figured after speaking with Ivan, the representative, he eventually convinced me about the risk and I just tried it out. In worst case scenario, I figured, I could always cancel and call my banks, but they were completely transparent and honest with their proposal. So far, so good. They have moved forward with accelerating the program, too.
Reviewed Aug. 8, 2019
Ariana and Natalie were Great! All of my concerns were addressed and I’m excited for this opportunity! There was an issue that I needed clarification on and they were addressed patiently and professionally. Ariana worked around my busy schedule and was a huge help. I appreciate this opportunity and hope everything works as planned.
Reviewed Aug. 8, 2019
We just signed up and the experience has been very good. Quick answer to if we were approved. All the people that I talked to were very informative and answered all my questions. I can't think of anything else to say.
Reviewed Aug. 8, 2019
Updated on 03/12/2021: Things have been going smoothly with National Debt Relief. I'm still making payments but when they call about a settlement, it makes me happy because I know that’s one debt out of my reach and I'm getting closer and closer to getting things under control.
Original Review: I was not aware of your program. It has been a Godsend and the experience has been good so far. No problems. The program was explained to me very easily and your staff answered my questions to my satisfaction. Everyone has been very helpful.
Reviewed Aug. 8, 2019
Very professional trustworthy. Very explanatory. The agents that helped me were very helpful. Is your name everything's going to be alright. And yes I would recommend that to my friends as I was recommended by a friend. Thank you very much.
Reviewed Aug. 8, 2019
Ruben ** helped me with the process of getting ready to enter the program. I thank him for taking his time to listen to my story, and for helping me understand how the program works. He took in all my information with all the time in the world. I'm certain that my joining into this program will help me better myself.
Reviewed Aug. 8, 2019
Love the service I got! Everything was explained and laid out for me in a way that was easy to understand and digest. They left me with no questions as they were able to explain everything. Keep up the great work!
Reviewed Aug. 8, 2019
Every step of the process they were ready to answer questions. I felt like I just couldn't catch up, and after 7 years of trying and just adding more debt that would have taken me 30 years to pay off, I can see financial freedom and the means to take care of my family without the struggle of what to pay and what we give up. Now I have a plan and a team to back me up.
Reviewed Aug. 8, 2019
I could not have made a better choice. From the application to onboarding everyone was very thorough and polite. I am ready to retire with no debt. Give them a try. You will not have regrets with the process.
Reviewed Aug. 8, 2019
Everyone who I talked to was very helpful as well as knowledgable. They were able to help answer all my questions, making sure I understood everything before moving forward. Everything was explained in-depth, I feel very confident in National Debt Relief and am glad I took this step in becoming debt-free.
Reviewed Aug. 8, 2019
From the moment there was contact with my Financial Specialist to the final step in enrolling, I felt as though I was 100% confident in my decision. I also felt as though every step was explained thoroughly so that I was informed fully when I came to the correct decision. Extremely pleased with the service provided.
Reviewed Aug. 8, 2019
Debt relief is here to help me with my finances and get me back on the right track to financial freedom. Without this assistance, I do not know where I will be nor how long would I be financial stress.
Reviewed Aug. 8, 2019
All explanations were very well done and covered dense material quickly and simply. Was asked many times if I was still ok and had any questions after many subsets of the legal documents. They were very helpful and very thorough.
Reviewed Aug. 8, 2019
Very helpful and knowledgeable, they were very easy to talk to and understanding of the situation. I was scared to do this but they made very easy and understandable for me how it works and they made sure that if I had any questions they made sure I understood and they were also very straightforward. I’m happy that they are able to help me with my current situation.
Reviewed Aug. 8, 2019
My representative was very professional and helpful. She was very knowledgeable and explained everything to me in terms I could understand. I hope to be debt-free quickly and I believe National Debt Relief will get me there. The process was easy and fast and pleasant.
Reviewed Aug. 8, 2019
I’m very satisfied with my experience so far. The specialist Andrew **, was very helpful and made it easy for me to apply to the program. I can now look forward to become debt-free. I wish I had known that there’s a program such as this before. Thank you for being able to get approved for the program.
Reviewed Aug. 8, 2019
George was extremely helpful guiding me through the process. Explained everything with utmost patience. Highly recommend him. From Welcome call, spoke to Gavery - highly recommend him as well. He went over all details. Thank you George and Gavery for all our assistance.
Reviewed Aug. 8, 2019
Having gotten myself into a bind I needed to find some help. National Debt Relief was the recommended helper. Both of the ladies that worked with me knew their subject very well and answered all my questions. I am looking forward to working with National Debt Relief to get my financial life under control.
Reviewed Aug. 8, 2019
Great!! Relief!!! It feels so good to know that this monkey is off my back. The process was so easy!!! Your representative was very helpful. Caroline ** was so kind and easy to talk to. She needs a raise or promotion!!!
Reviewed Aug. 8, 2019
The program was explained by the debt specialist thoroughly. Mr. Anwar ** was very patient with all the clarifying questions that I asked him and patiently went through the program details to my satisfaction. He has provided me with all the contact information should I encounter anything I do not know how to handle.
Reviewed Aug. 8, 2019
My welcome specialist was simply great, she knew all the information answered all my questions and she explained everything clearly and concisely, 10/10. She strove to make my experience unique and she was also friendly, polite, and sincere. She also seemed to care and congratulated me of bettering not only my credit but my life as well.
Reviewed Aug. 8, 2019
I was really worried both about my debt and making the call the National Debt Relief. Both of the men I spoke with were professional, compassionate, knowledgeable and helpful. I am so grateful and happy to have taken this step!
Reviewed Aug. 8, 2019
He was very helpful and thorough. He was also very friendly, and I really appreciate the time he took to explain everything and answer any questions I might have had. Please be sure to tell him that I think he did an excellent job.
Reviewed Aug. 8, 2019
Very helpful and am hopeful of feeling relief soon! Answered all my questions and reviewed all options with me. Having the legal backing also makes me feel at ease with future problems. Entire process took about 2 hours. Well worth it.
Reviewed Aug. 8, 2019
The representatives were very friendly and well informed. They made the process seamless and pain-free. They were able to explain the process to be in detail and made me feel comfortable. They worked with me to find the best solution to my financial situation.
Reviewed Aug. 8, 2019
So far I am happy with everything that is going on to better my life. I have tried everything to try and get a loan to make my debt go down and no one would help me. So I am looking forward to seeing this program through.
Reviewed Aug. 8, 2019
I was beside myself, losing sleep not knowing how to function because my entire days are filled with trying to find a solution to keep me from sinking deeper into something that seems inescapable. Received a letter from National Debt Relief, spoke to a very informative understanding agent who explained my options to me in terms I could understand, this has since allowed me to breathe a little better knowing I have great people and a great program working in my favor. Eternally grateful.
Reviewed Aug. 8, 2019
I was completely relieved at how professional Jay and Amanda were at walking me through the application process. Every one of my questions in the application process were answered in great detail and easy to understand terms. For anyone going through financial difficulties I would highly recommend they contact National Debt Relief and get the peace of mind you deserve. You will be glad you did.
Reviewed Aug. 8, 2019
Everyone I have spoken with have been very helpful in making sure I understand all aspects. All correspondence has been done in a timely manner. They have been very understanding and supportive during this difficult time in my life. I do not feel judged at all.
Reviewed Aug. 8, 2019
I am very happy with my experience so far with National Debt Relief. Representatives have been very friendly and very helpful. I would highly recommend National Debt Relief. Thank you very much for your service! I look forward to working with the team and becoming debt-free!
Reviewed Aug. 8, 2019
I am very satisfied with the communication albeit somewhat lengthy. I'm hoping this all works out and the terms of the negotiation are what we agreed upon. The representatives were very respectful and knowledgeable. I look forward to communication in the future. Would recommend to friends.
Reviewed Aug. 8, 2019
Friendly and Informative. Today is my first day on this journey and while I'm panicking over what's to come I realize I have been anxious and stressed out for far too long over debt. It's been crippling and held me back. I really hope this works and it helps because I need it.
Reviewed Aug. 8, 2019
My experience was great. I was well informed. The employees were polite, professional, and very patient and helpful. I would recommend National Debt Relief to all of my friends and family. A A+ for Adam and Simon. This is the most positive experience I ever had. And has brought me peace of mind.
Reviewed Aug. 8, 2019
Greg was absolutely the best! He took his time with us, explained everything very clearly and made a difficult situation easy. We have peace of mind that we are improving in our financial situation. Will definitely recommend National Debt Relief to others!
Reviewed Aug. 8, 2019
I am so glad I found this company. Immediately it made me feel better and my stress levels decreased. It is so hard to make ends me this day and age. Companies don't give raises, but everything goes up. Just become swamped in life. Glad there is a legitimate way out.
Reviewed Aug. 8, 2019
Impressive Customer service, Jalena ** was very patient with me. She helps me navigate the process in less time than I thought it will take. Although I was dismissive of the what the program could help me out of debts. Jalena took the time to hear my grief against Programs pretending to help debtors, but are mostly scams that get you more in trouble. I am now in good hands.
Reviewed Aug. 8, 2019
I was helped very much. All questions were answered. I was very nervous and scared about doing this, after talking to Greg he made me feel very at ease. I would recommend the plan for anyone that thinks that they have no way out.
Reviewed Aug. 8, 2019
We were treated with respect and not made to feel terrible for the situation we are in. We were repeatedly assured that the feelings we were having were normal and someone had our backs. Friendly staff, kind, professional and understanding, caring. I can't say enough good things to describe our experience with National Debt Relief.
Reviewed Aug. 8, 2019
Shomari ** was extremely helpful, patient and detailed when going over all the options with me and my husband, he made this process much smoother. We feel as if a weight has been lifted off our shoulders and look forward to being out of debt soon.
Reviewed Aug. 8, 2019
Everyone has been very helpful and I hope to have great success with this program. From the start, I felt like I could succeed with this and the staff was most helpful and friendly. I would recommend trying this yourself if you feel like you can’t get out of debt by yourself.
Reviewed Aug. 8, 2019
Lee ** and Robbie were very helpful and took time to review and explain the entire process. We are looking forward to getting this behind us and getting debt free. We are hopeful that this will be helping us out in our retirement years.
Reviewed Aug. 8, 2019
The agents who assisted me through this process were helpful, patient and non judgmental. This is already an embarrassing and frustrating situation to have gotten myself into and I really appreciated their guidance and support. They made me feel comfortable and less self conscious. They gave me all the information I needed and were upfront and honest about the program and how it will impact me.
Reviewed Aug. 8, 2019
Daniel ** was a fantastic help in answering all my questions and helping me all along the way filling out the application. He answered all my questions fully and gave me peace of mind. I would recommend this to anyone that is in my situation.
Reviewed Aug. 8, 2019
I'm getting my situations in line to pay my debt on time. And a couple of situations has been a little late. National Debt Relief had a good program and I thought it was good to consolidate everybody. And I wouldn't have any situation where creditors would call me every week for the outstanding debts. When they'd call, I'd ask if NDR has spoken to them. The creditors almost hang up. NDR would take a portion of my monthly check out to pay creditors eventually, even though it's gonna be a period of years. Hopefully, I would be able to cut that down to two years.
However, we had a death in the family and some other things came up. Next month, I think I can stop NDR, but I'll have them continue to retake the 200 dollars per month, starting in September. But I would recommend NDR to a friend. I'm somewhat satisfied and comfortable with what they're trying to do. Plus, they’re a professional group and I'm very pleased with them.
Reviewed Aug. 7, 2019
Very courteous and professional. Explains things thoroughly and completely. Quick response, very knowledgeable. Everyone treats you with respect. Offering the best solution to your problem not just trying to sell you something. Highly recommend this company and their associates to anyone.
Reviewed Aug. 7, 2019
Mercy help me a lot. She explain everything and the options to be debt free in a couple of years. The welcome come was excellent as well. I cannot lie that I'm scared to see my credit drop but at the same time I need this, I need to put my finances in order.
Reviewed Aug. 7, 2019
Prompt and excellent service. Very professional and great knowledge people. I am excited about getting debt free with you guys. I am putting my trust in this Company and look forward to work this with peace of mind. I Am happy I got a letter from NDR and finally decided to call.
Reviewed Aug. 7, 2019
We are very pleased with Cass whom handled our credit debt consolidation. I really are trusting your knowledge to help us out. Just a note husband went to doctor today and they are saying his kidneys are getting bad so I am glad we are doinging this debt relief program. You all are very understanding and helpful. Thumbs up to all of you and looking forward working with you. Keep up the good work. Thanks. Lucia
Reviewed Aug. 7, 2019
The agent were knowledgeable about the product. The terms and guidelines were clearly stated. I felt that National Debt Consolidation was willing to help me in this process. They made sure I understood each section of the contract do's and dont's about my issues and was willing to help.
Reviewed Aug. 7, 2019
The customer support personnel are awesome. I spoke mostly with Chris ** and he was so knowledgeable and so very nice. I have recommended NDR to other people and will do so again! I spoke with Marie for my Welcome Call, and she was very thorough in explained the program to me.
Reviewed Aug. 7, 2019
The representative we spoke with was very helpful and considerate in explaining the program. The process was easy and complete. The welcome center was very helpful in completing the process. The online signatures helped in shortening the process to complete the application.
Reviewed Aug. 7, 2019
Everyone made it easy and super helpful, I hope to be out of debt in 2.5 years instead of 20+, the customer service was excellent and made it very easy to understand even though I might have asked the same question over and over, debt is stressful.
Reviewed Aug. 7, 2019
In speaking with Imani and the young lady whose name escapes me from the welcoming committee, they did a GREAT job in assisting me and making sure I understood everything. They did not in ANY WAY EVER belittle me for doing this. They congratulated me in fact for doing this and trying to help myself by bettering my situation. I would recommend this company to anyone looking for RELIEF of overwhelming Debt!
Reviewed Aug. 7, 2019
Aaron ** did an incredible job of making me feel confident in my choice to sign with NDR. Everything was explained very clearly. I appreciate having guidance along this process. Every one has been extremely helpful and honest. It wonderful to know NDR will help me through every step.
Reviewed Aug. 7, 2019
The process was thorough and informative. Customer service did an excellent job communicating to me all concerns need to be addressed, and I fully understand. Their patience and kindness made me feel confident that this was a great choice towards making my future better. Thanks for this option which was the best of the rest. I appreciate it very much.
Reviewed Aug. 7, 2019
I was afraid to start this program but the Customer Service Representative really helped me out. I don't like talking on the phone and can't because of my job so the representative was able to email me back and forth and it really made it easier.
Reviewed Aug. 7, 2019
NDR provided friendly and professional consultation which was quick and easy to comprehend and get through. They have started me on the road to debt recovery, and in the process has saved me nearly $8,000 from my debt. NDR provided all the services I required to get through my problem by handling all aspects of negotiations with lenders.
Reviewed Aug. 7, 2019
Great communication. Great and prompt service. Very informative, very helpful, very understanding. Was no pressure to join. Explained everything very thoroughly. Went over all parts of the agreement and explained all very well. Work well with Communication with my schedule.
Reviewed Aug. 7, 2019
Extremely seamless process, reps are kind and not pushy. They are extremely informative and communicate very well. I’m excited to see how this process pans out and the impact it has financially. It’s a step in the right direction. If you’re considering getting out of debt, this is the first step.
Reviewed Aug. 7, 2019
I was very pleased with the speed and kindness of the staff. They are very detailed in their explanation of benefits and help get some relief off my chest. I found some peace of mind once the process was completed.
Reviewed Aug. 7, 2019
The representatives I spoke with were friendly, helpful, clear and concise. I do recognize they are scripted, yet when I got "off script" they presented as real and able. I appreciate real and able over scripted, as well as the clear process during a stressful decision.
Reviewed Aug. 7, 2019
I had the pleasure of speaking first with Ms. Dairy ** who then connected me to Ms. Chantel **, and then finally Ms. Dion (I did not get her last name) from the welcome team/client services. All 3 of these women put me at ease and gave me a reassuring confidence that if I stay on task, things can turn around for me financially. Each representative was very professional, knowledgeable and understanding. I wish I could describe how optimistic I am feeling after having worked with these women to get me started on the road to financial repair. And I am delighted that I can write a positive review because unfortunately there are times when dealing with customer services is a terrible experience.
Olympia.
Reviewed Aug. 7, 2019
My experience was great. Thank mr ** for the awesome experience. I never thought we would see our way out of this until you answered our call. You were very punctual and ready to give us the best of the best customer service.
Reviewed Aug. 7, 2019
National Debt Relief was very understanding & kind to me. They helped to lower the amount I paid each month, so my debt will go down faster. At the end of my relief time I will gladly give them a 5star from a 4star rating. Thank you National Debt Relief for restoring my hope for my future.
Reviewed Aug. 7, 2019
When I called I wasn't sure what National Debt Relief did. I am so happy that it wasn't another loan, instead it was a way to get myself out of debt and no more credit cards. I cannot thank you enough for the time Ciera spent with me and I am hoping for good results. Thank you for allowing me to sleep again.
Reviewed Aug. 7, 2019
The service rep was professional and explained everything to the tee. I was very satisfied. I understood everything she mentioned and she answered all questions and concerns I had. I was at first a little skeptical but I now feel comfortable with my decision.
Reviewed Aug. 7, 2019
Everything was explained clearly and very thoroughly. The initial consultation was very thorough and I felt as if the young lady truly cared about my specific situation. The follow up call ensured I will completely familiar with the process. At this point my review is complete.
Reviewed Aug. 7, 2019
My experience with NDR was exceptional. The representatives I spoke with, Almas and Nancy, were personable, patient, and professional. They answered all my questions and explained the program concisely. I would recommend NDR to anyone who is in need of this type of service.
Reviewed Aug. 7, 2019
Very friendly customer service!! Very understandable and polite. I would definitely this company to a family member or friend! Every question I had they were able to give me a an answer in the form that I understood completely. We were at our wit ends with trying to figure out what to do to help us get back on our feet and this is our amazing grace!!
Reviewed Aug. 7, 2019
All of my credit card debt has been weighing on me, and I needed relief. It was beginning to impact my health. I chose National Debt Relief because of their reputation and standing in the debt relief community. After a couple of short phone calls and some paperwork, I feel like my burden has been lifted. The professionalism of the staff and a well-designed program that is very fair, I would never go anywhere else for assistance with my money challenges.
Reviewed Aug. 7, 2019
Great customer service, timely, helpful and thorough! Pleasant made the process easy to understand. Couldn’t have asked for anything more, it was a pleasant experience and I would recommend to my friends and family any day of the week. Thank you to my team or individuals for all of the support they provided me.
Reviewed Aug. 7, 2019
I initially talked witth Kyle and he was very helpful and patient!! Today I dealt with Vanessa. Again I was treated with respect. Both were very knowledgeable, helpful and pleasant to deal with. They explained everything along the way. There was no pressure on the way.
Reviewed Aug. 7, 2019
My husband and I have been considering this for months. We thought we could do this ourselves, but that proved false. With great embarrassment we made the call. Now we wish we had done this much sooner. Everyone was extremely friendly and did not make us feel uneasy about entering into this process. I want to especially thank Henry, he was courteous, patient, and walked us through step by step.
Reviewed Aug. 7, 2019
My overall experience was excellent. The staff was very nice and made me feel comfortable and excited for this process. This was one of the easiest processes I have encountered and I feel very relieved I see an end to my debt!
Reviewed Aug. 7, 2019
Very good team, lots of patience when explaining program. Would ask if any questions, make sure you're comfortable through whole process. They even walk you through what you're signing. Very explanatory. At first I was so nervous but going through 2nd part of verification I felt a big relief.
Reviewed Aug. 7, 2019
My credit rep is patient and explained everything in detail. Very understanding and helpful with the setup and getting started. So far I would recommend using National Debt Relief to others. There is no judgment in this process, which is really nice.
Reviewed Aug. 7, 2019
Customer service was excellent. Thorough and explained everything precise. Welcome call came a little quicker than expected but was still thorough and professional. Account set up was quick and easy. I look forward to working with them to resolve my debt issues.
Reviewed Aug. 7, 2019
Everyone I spoke to was very helpful.... They were able to ease my fear and worry. Answered all my questions and they were very polite. I am glad I came to you for help and would recommend you to anyone who may need help in the future. Thank You.
Reviewed Aug. 7, 2019
It was quick and easy once we get together on the phone. It was a nice experience so far. Hopefully the institution will keep its professional level once I start making payments and getting off debt. Moses ** was very patient when I first approached the company.
Reviewed Aug. 7, 2019
So far it's been a good experience. Both representatives we spoke with explained everything clearly. We are excited about the possibility of reducing our debt and be able to live out our lives more comfortably and with less stress about money issues. Thank you for your efforts to help make that possible for us.
You're welcome, Lura. It has been our pleasure helping you through the enrollment process and we also look forward to the rest of the journey.
Reviewed Aug. 7, 2019
Such an easy process to do. Initially there is hesitation but what a relief. No more stress about making ends meet. I can now see the light at the end of the tunnel. In just a few years I will be debt-free!
Reviewed Aug. 7, 2019
Excellent customer service. Timely. Friendly. Informative. Answered all questions. Process was not complex. I would recommend this to friends and family. I am excited about being on my way to financial freedom. Brandi was extremely helpful in my understanding of this program. I look forward to completing this process with this company and getting my finances straightened out.
Reviewed Aug. 7, 2019
Yes I would be more than willing to tell all my friends about your business and how pleased I am with you. I'm very pleased with all your agents and how informative they are and willing to listen to my questions. Thank you for having a service for me.
Reviewed Aug. 7, 2019
They were so simple, they are also very easy to understand. I have never dealt with any debt relief programs before and this was a very easy process. I am happy it will only take 31 months and they gave me the option to pay biweekly as well.
Reviewed Aug. 7, 2019
They made sure that we understood and made clear of what we had questions without any issue. Even had 2nd person to go over everything to insure you fully understand and clear about how this whole process works. Very helpful and simple to understand. I really appreciate because I sincerely don't want to make mistakes. Thank you.
Reviewed Aug. 7, 2019
The team walks you through the process step by step, to make the situation stress free and seamless. The customer service is A+! From A to Z they are there to thoroughly explain to the customer what to expect. I'm very pleased to have had their help.
Reviewed Aug. 7, 2019
I had a gentleman friend who took me for everything I had and he also took payday loans out in my name. He got me for $32,000. I kept going to different companies and some of the other companies said they couldn’t do anything because I didn’t have much of an income. National Debt Relief's rep said that he thought they could help me when I explained what the problem was. When I first started talking to him, I thought he was just trying to say they would try like the rest and that he was just talking to keep me there. He worked with me and called me back. He was awesome and NDR accepted me, which saved my life. They told me everything was gonna work. They said what they were gonna do and how long it was gonna take. They went through everything with me and even put up with my time. I’m only having one problem with one company and I told them that they gotta deal with NDR.
I was on a limited income and my payment started out at 457. I was paying off another debt and I was paying $100 a month to them. When I got it paid off, I upped my payment to NDR to 557 but I couldn’t go any higher than that. They told me that within four years I’ll be paid off but I’ve only been with them a year. It’s coming out of my checking account every month but I get peace of mind that I don’t have to deal with the debt collectors. If they send me a threatening notice, I send it to NDR, and that’s the last of it. I would highly recommend NDR.
Reviewed Aug. 7, 2019
I was startled to answer the phone cause the staff at National Debt Relief called me within minutes of me clicking enter... They assured me that they were here to help and walked me through the process step by step answering questions along the way. I am thankful I decided to take this chance and can't wait to have a brighter future.
Reviewed Aug. 7, 2019
Was referred by a friend who had an excellent experience and so far I have an excellent experience as well! Information was delivered to me concisely and I was made sure to understand it all. Everyone I spoke with was very good at delivering information and made sure I understood the program, and I was put at ease with how professionally I was treated.
Reviewed Aug. 7, 2019
I truly was becoming depressed and overwhelmed of how will I ever settle my debts and thought my life and credit is ruined. I seriously thought I'd had to get a second job and struggle to pay my debt off. National Debt Relief truly is a blessing and gave me peace of mind and heart. Truly don't know how much I'm so grateful for this to be available to people like me. Thank you so very much!
Reviewed Aug. 7, 2019
I called AmOne for a loan to consolidate our debt. The gentleman I spoke with could not approve my loan request but advised he had someone who could help, and I was transferred to National Debt Relief. That was not what I really wanted to do, I was extremely against this but after speaking with my husband, we were kind of convinced this may be the only option we have at this time. I am still very nervous about this especially since they will not even contact my accounts for 3-6 months to begin paying on them. I need to build up funds so they have options to offer my creditors. I have spoken to other people about this and some say it's normal others are as concerned as I am. If I signed the agreement why can't they at least contact my creditors and advise them what we are doing? As for the service, the people are friendly, pushy but friendly. I just hope I haven't made a big mistake doing this.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Aug. 7, 2019
So far everything is good, still too early to give opinion. Everyone has been very helpful and informative. Thank you for helping us with this very difficult time in our life. We honestly did not see a light at the end of the tunnel.
Reviewed Aug. 7, 2019
My experience with Andrew & Rose was painless and easy. I should not have put this off for so long. They were both very helpful and I could tell their main purpose was to get me debt free. I was very ashamed when it came to my debt and National Debt Relief has given me the power to take back control of my finances.
Reviewed Aug. 6, 2019
This program was simple to enroll and the staff were all very friendly and professional. I would recommend them to anyone looking for relief from credit card or other debt. I look forward to continuing to work with NDR through this process.
Reviewed Aug. 6, 2019
I was so hesitant to call them for help, but my representative was very knowledgeable and helpful. He put me at ease while having to go thru all my debt. It was embarrassing for me yet he never made me feel unworthy of help. I had been looking at all the different companies that provide this service, and am so thankful that I chose National Debt Relief to help me!!
Reviewed Aug. 6, 2019
They set clear expectations and provided me with a sound plan, and did not beat around the bush, I applaud them both. I now have a solid plan to help me get out of debt, one that is viable and more reasonable than the interest these companies would have grilled me for. Thanks again.
Our most successful clients are the most informed. This is why we explain every aspect of the program as clearly as possible so that you understand what's required to succeed. Please don't hesitate to contact us with any questions you may have. We look forward to working with you, Scott.
Reviewed Aug. 6, 2019
Lydia was the most kind person I could have asked for during this process. She was not judging and very helpful. I appreciate her so much. I was embarrassed to even start this process and by the time it was finished I felt relieved.
Reviewed Aug. 6, 2019
Ray ** was amazing with helping me understand what this program provides and helping me through the process to get started. He made it easy for me to understand everything and made sure to answer all my questions with as many details as possible.
Reviewed Aug. 6, 2019
Everyone was very informative and listened to any questions while providing precise answers. Made me feel comfortable like I was being backed by family. From start to finish I was thoroughly impressed. I am looking forward to continuing in this process and dealing with National Debt Relief for any grievances and credit counseling that occurs.
Reviewed Aug. 6, 2019
Jeff ** was very friendly and knowledgeable of the program for debt relief. Patient and explained and answered all of the questions that I ask. Frank? from the Welcome Center was also knowledgeable, patient and very helpful. He answered all questions that I asked to my satisfaction. Thanks to both of them for their help,.
Reviewed Aug. 6, 2019
Very helpful with all the process with filling the online forms and made it very quick and easy. Would recommend it to anyone having a difficult situation with a financial situation. Now just have to wait and see how the process plays out.
Reviewed Aug. 6, 2019
Both agents were thorough and clear in their communication with me regarding the program. Everything was covered quickly and precisely, they were patient in answering my questions and kind throughout the process. I received all 3 emails as soon as the welcome call was approved and guided politely to answer these so that my account is set up and we are moving forward in the process.
Reviewed Aug. 6, 2019
I was privileged to work with Canaan ** and Natalie ** during the orientation phase of my debt settlement program. Both were beyond detailed in describing the "in's" and "out's" of the program. I was very hesitant to be involved in the program initially. Canaan was a pleasure to speak with and quickly put my anxiety to ease and laid out a plan which I'm confident will work for me and my family.
Reviewed Aug. 6, 2019
Everyone that I have talked has been very friendly and understanding. They were very knowledgeable and explained all details in a manner that I could understand. They were very good at listening to my side and answered all questions that I had to my satisfaction.
Reviewed Aug. 6, 2019
Both were excellent. Andrew ** was very knowledgeable. As I go into this, I am a bit nervous, but I am confident any questions I have will be answered. This is a big step for me. I did want to go bankrupt. It is my fervent wish that this truly does work for me.
Reviewed Aug. 6, 2019
Questions were answered, albeit vague at times. I am very nervous about enrolling in this kind of program, but am unsure of what else to do. The people that I spoke with were very kind and reassuring throughout the process. I feel as though I will have avenues to receive support as needed throughout the program.
Reviewed Aug. 6, 2019
I received my Welcome Call on 08/06/2019. The agent was very polite. She was very informative and knowledgeable. She asked me if I had any questions while going over the Welcome call. I felt that I had been treated very well by her. I now know the ins and outs of the program. I would recommend this program to my friends and relatives. Thank you for your courteous phone call.
Reviewed Aug. 6, 2019
Very well satisfied, really are looking forward to doing business with y’all. Hopefully, it will work out for us, thank y’all and God bless. Y’all have really went over everything very well with us, we understand the program and we are excited to get started. Hopefully it will get us where we want to be in the next 4 to 5 years. Again thanks and God bless.
Reviewed Aug. 6, 2019
Both customer service representatives have been very helpful and friendly. I was treated with respect and consideration when I was facing making a difficult decision. Their kindness and patience were much appreciated. Would recommend this service to anyone facing a similar dilemma.
Reviewed Aug. 6, 2019
My husband and I were afraid that we were going to lose our home because we fell into the credit card trap. We were paying high minimum balances and the total was not going down. John contacted National Debt Relief after trying to refinancing, consolidate the bills, and get personal loans and being told they couldn't help us but National Debt Relief said YES they could help and I didn't have to become homeless. The staff is VERY HELPFUL, VERY FRIENDLY, VERY KNOWLEDGEABLE and they make you feel at ease and with less stress. The Client Team goes over everything and makes sure you know what it means and tells you hey you can cancel at anytime but who would if it meant becoming homeless. I would recommend National Debt Relief to anyone because they helped save my home. Thank you National Debt Relief for everything!
Reviewed Aug. 6, 2019
Quick and excellent service. I would highly recommend this service for those struggling with high debt and having financial issues. They have a great, competent team that works with you in order to find the best way to resolve debt.
Reviewed Aug. 6, 2019
Both individuals that I spoke to in regards to my enrollment did a phenomenal job explaining everything in great detail, and they were also able to break it down to a very simplistic format to make it even easier to understand.
Reviewed Aug. 6, 2019
Very up front with information. Explained very clearly about program. They don't mess around getting things done. Fast at sending email and information. All questions were answered quickly and clearly.
Reviewed Aug. 6, 2019
Experience was great. Very positive and helpful. Didn’t make me feel like an idiot. I am very concerned about the process before settlements are made with my credit rating and creditors not getting any payment. I don’t have anything else to say. Thanks.
Reviewed Aug. 6, 2019
Wow, what a wonderful program to help people that feel pressured by their unbearable debt to help them come to a solution and finance, they can pay on a scheduled time frame. No wonder why you such acclaimed reviews you really do help people that are serious about getting out of debt!! I applaud your program and employees for the service and help you provide and definitely will recommend in the future, Thank you.
Reviewed Aug. 6, 2019
The lady I talked to was awesome. She made sure that I understand the whole thing, great place. Now I can start new life with clean debt. Thank you and the welcome call lady was great too. Can wait to see the outcome.
Reviewed Aug. 6, 2019
Every person I talked to has been extremely helpful and considerate. Everyone has been able to answer all of my questions in a very difficult emotional time this has been as pleasant as possible. I am still extremely nervous about all of the possible ramifications of using the system but I also felt I had few other options.
Reviewed Aug. 6, 2019
The team I worked with guided me through the process with exceptional knowledge and experience. I am currently going through a divorce and child custody battle. I am seeking custody of my newborn son and five year old son. Thanks to National Debt Relief, I can now rebuild my credit and get my sons back. Kind regards, Tim.
Reviewed Aug. 6, 2019
Stellar service from associate Parker **. He made my signing up easy and explained every detail so I had full understanding of every step. I am looking forward to excelling and paying off this program.
Reviewed Aug. 6, 2019
I was explain to about how program works. I understood and am very pleased. I was nervous about making the call but now am glad I did. I am recovering from a stroke and the last 4 months have been difficult. National Debt Relief are there to help me so I can become debt-free and stress-free.
Reviewed Aug. 6, 2019
Everyone that I have talked to has been very helpful, so glad I got in contact with them. They talk about how I can get my bills paid off a lot faster and that will help me and my husband so very much. Thank you all.
Reviewed Aug. 6, 2019
Devon ** was great in helping me understand what the program was about. He answered all my questions and helped me with any concerns I had. I look forward to working through this issue and being debt-free. Thanks, National Debt Relief.
Reviewed Aug. 6, 2019
Customer service was very professional and courteous, explaining very well all the necessary details to make me feel well informed and confident in the services provided by National Debt Relief. I feel NDR will handle my personal financial situation well and trust them with my information. I would recommend this organization to anyone looking for financial success.
Reviewed Aug. 6, 2019
Debt Specialist, Jose ** was very knowledgeable and helpful. Explained everything to me so I could understand the process. The specialist that called to welcome me was very knowledgeable and helpful. They explained what creditors was included and explained what I had to do.
Reviewed Aug. 6, 2019
My experience has been a positive one. As a customer, in general, I have always strived to have a strong pride... to: 1) be punctual, 2) to respond effectively to responsibility and commitment, 3) to pay on time and more than the minimum amount required. I signed up with NDR, because I had accumulated too many accounts. I had a situation where my total outcome became greater than my total income...! I exhausted my savings and became frustrated and sad. Then I saw your NDR TV commercial. I called and I then felt, immediately, that my situation had hope to improve through your structured program.
That was back in January, (2019) and my experience has been a real “relief” to see how step by step my accounts are being negotiated very favorably towards my behalf and accounts are being paid monthly as we go along; and it feels great. Eventually, I can foresee within the future, improving my credit rating, back to where I had it and even higher...! In summary, my experience so far, is one where I feel I have a big brother looking after for me; and that feels great! Therefore, thank you, for: 1) everything that you all do as a “Team” to make NDR be so successful; 2) having excellent and quality *Customer Service and 3) being so well organized and efficient. It must be of great *help for all NDR customers, to be associated with your program and with your “Team...” Sincerely, thank you, for all I mentioned above. Yours truly, Hiram
Reviewed Aug. 6, 2019
Very helpful, excellent customer service. The representative made me feel comfortable. Very willing to help and gave very good financial advice. He had a listening ear and provide information that’s very useful. He is very patient and suggested multiple options for me to save money - explained the program very well.
Reviewed Aug. 6, 2019
It seems to be going good so far. They helped with finding the debt and all but some of the questions and all in the email contacts are not the best. Also the representatives that we spoke to to initiate this process spoke fast and didn't give much chance to write down the information when originally given it.
Reviewed Aug. 6, 2019
Everyone was very helpful and understanding to the situation. Very easy to set up. Quick and transparent. They made sure I understood every step of the way with no hesitation if I had a question about anything. Was disconnected at one point but very quick to call back and continue the process.
Reviewed Aug. 6, 2019
Program was thoroughly explained by Aubrey and the client success team. As a female primary provider for my family, mother of 2, with 1 in college, and a recent medical hardship of my own father’s sudden critical illness I needed help. NDR is helping provide me with a reasonable timeline and way to pay my debt.
Reviewed Aug. 6, 2019
After talking with my representatives I felt a lot better about everything and finally had relief on what I thought would be impossible to fix. I have worked hard my whole life to get where I am and did not want to lose what I have worked for. This is a big help again. Thank you.
Reviewed Aug. 6, 2019
Overall my experience with your company's customer service team has been outstanding. Without hesitation I would recommend your company. I truly appreciate my experience this far. I highly recommend Andrew ** as he explained everything to me and answered all of the questions that I have had.
Reviewed Aug. 6, 2019
Both Daniel and Carol did an outstanding job. I will recommend this program to my friends and family members who are struggling in the same way I am. I am so grateful for having been given this opportunity to start over again.
Reviewed Aug. 6, 2019
My experience was very informative and all information was explained in detail. The employees that I personally dealt with were for courtesy and understanding. I personally felt a sense of relief after speaking with the staff and confident that my debt resolution can be resolved.
Reviewed Aug. 6, 2019
Almost a year in with National Debt Relief, it has taken a lot of stress off me. I called them after seeing their advertisement, as all my bills were piling up, and their representative that I talked to did an amazing job. Most people you talk to don't explain anything, but my rep explained things right down to the wire. They do a really good job in explaining everything every time I talk to them. They came up with the amount that they would take out one time a month and asked me if I could afford that. I've had one time that I couldn't make the whole payment, and it was no problem. I called them and we worked it right out in one phone call.
The only thing is, they should have a form that I could e-sign. Whenever they started doing settlements, they had to have my real signature, so I had to print, sign and fax stuff back. Then whenever I talked to them, one representative would tell me that they got it, but another representative told me that they didn't have it. Even so, they settled two of the credit cards I had on there really fast. And now I'm down to one.
Reviewed Aug. 6, 2019
My experience with National Debt Relief has been going really well and I'm happy. I had a hardship and unfortunately, lost some work there and lost money. Then, my boyfriend at the time, his sister and I were all trying to rent a place together. Unfortunately, she bailed on us a month after and that was an additional burden on me and him because we only got that place assuming she would be there. I didn't have a lot of money at the time and couldn’t pay my student loan so I signed up with National Debt Relief. They were able to help me out to get a plan that worked out for me at that time.
The enrollment process was fine, kinda quick and easy. Everyone was attentive. They sent me emails and documents so everything was right there and I could read it. The email team could do a little better sometimes though. I don’t mind calling in as much, but there's something that the email team could do that the people on the phone do. The negotiators did their job and for the most part, I just waited for the good news. But if you need something or if they need some further documentation that some of the loan people wanna see, they'd let you know. I've been with them for almost two and a half years and I'm almost done with the program. I'm still trying to get some finances back on track, but at least, the people will stop hounding me.
Reviewed Aug. 5, 2019
Everyone was friendly and professional. Made the process very easy. Thank you for this assistance as it will help me and my family get in a better place financially. I look forward to completing this program and again am happy with how easy it was to enroll.
Reviewed Aug. 5, 2019
Mr ** walked us throughout the whole process. He did not rush us and was very helpful. All around great experience so far. I would recommend this to anyone, looking to get out of debt. Can’t wait to start seeing the credit card disappear.
Reviewed Aug. 5, 2019
My experience was amazing and they were quick and efficient and answered all my concerns and I am now on the road to being debt free! Yeah they were very informational and answered all my questions. I feel very satisfied and confident.
Reviewed Aug. 5, 2019
Thank you to Eric **for being the "peace of mind" our family has needed for a long time. This is our answer to prayers. We are actually looking forward to the future, not dreading it. God Bless to the National Debt Relief Team!
Reviewed Aug. 5, 2019
I contacted National Debt Relief and was met with two women, Kay ** and Gloria who were extremely helpful and considerate. They walked me through every step always concerned that I understood everything. They made this difficult task easy for me.
Reviewed Aug. 5, 2019
Was very helpful and through in explaining everything to me in my packet. I hope to see the end of my debt very quickly and have a good outcome with this program. I appreciate how open they have been on the phone with through this whole process.
Reviewed Aug. 5, 2019
Joe was very understanding what I did to solve all my problems and me with a program to help me. l understand on how work and I can begin evacuating for it how fast it work he work with you understand it, thank for help.
Reviewed Aug. 5, 2019
Adam ** and Isis provided detailed information about the program, assisted me in completing the application, and walked me through the login process to the financial portal where I can track my progress. Awesome Team, thank you so much for relieving my financial stress, and I feel confident that I will complete the program!
Reviewed Aug. 5, 2019
The rep I first spoke to was a doll. Although I was stressed out, she assured me I will be okay. The Welcome center rep was as well great. I felt confident I will get the help promised. I'm happy now.
Reviewed Aug. 5, 2019
Jeffrey was very professional and friendly. As a Debt Specialist, he took the time to answer all my questions I had even when I asked those same questions again. Because of his willingness and patient with me, I would highly recommend anyone who needed assistance with debt relief to the National Debt Relief program. Great Job!
Reviewed Aug. 5, 2019
Upon contacting your business I was very apprehensive as to what I could do to manage my current debt. Areg was very helpful explaining how the system worked and answered all my questions. I am hopeful that my debt can be resolved.
Reviewed Aug. 5, 2019
They explain everything very well and overall I had a pretty good experience. I just hope nothing else happens, if all goes smooth I would definitely recommend this to a friend as long as they're in debt and they have a hardship just like I did.
Reviewed Aug. 5, 2019
Seamless, clear and informative! I appreciate both representatives' transparency and patience. I’m looking forward to this program and getting out of debt finally! Thank you all so much for all that you do. :) Will definitely recommend to friends! Thank you for helping so many people. Sincerely, Meghan
Reviewed Aug. 5, 2019
Very friendly and made me feel welcomed into the program. I'm confident that my family will be in a much better financial place once our debt is paid off. I couldn't be more happier knowing my family has your support at all times. Thank you.
Reviewed Aug. 5, 2019
The help I received in enrolling in the debt relief program was exceptional. Everyone was courteous and knowledgeable. I researched debt relief companies before contacting National Debt Relief. They were ranked the highest of all. I have confidence in the ability of the organization to help me.
Reviewed Aug. 5, 2019
Everything was smooth and simple. I understood from National Debt Relief what is going to happen to resolve my debt. I look forward to success! I am happy I heard of Debt Relief, because I got into a bind with my credit cards and I want to fix the problem before it gets too big. I plan on paying my debt so I can go back to having excellent credit.
Reviewed Aug. 5, 2019
Great to work with, made everything so easy. So far it has been easy to set up and your staff is very good at explaining everything to in easy to understand. I like the form of communication that I get from your people.
Reviewed Aug. 5, 2019
They are very friendly & helpfully, I appreciate about it. Very fast & good services. I recommend it my family & my all friends. Really it was very good experience. My specialist name is Dan **, he is the best & helpfully, thanks for helping.
Reviewed Aug. 5, 2019
So far, I have experienced only great service, and comforting people. I am feeling very confident that the future will be much better for me. My "Team" has been completely supportive. Hopefully, we will have a successful outcome.
Reviewed Aug. 5, 2019
Was a pleasure to work with everyone I talked to. They made me feel at ease, they were patient when I was looking up information they wanted. I would recommend this service to families and friends. Thanks again for the experience.
Reviewed Aug. 5, 2019
Hello, The team at NDR was prompt in their communication and were kind and thorough on the phone. They answered all of my questions and prepared me for what was to come. They took care of all of the details and lead me through the process step-by-step.
Reviewed Aug. 5, 2019
The customer service and welcome staff are very informative. They answered all my questions, I never felt rushed. I'm very pleased with how I'm in the loop on every step in this process. These difficult times are made less painful when dealing with a group of people who care about your situation.
Reviewed Aug. 5, 2019
I am hoping from this company some relief from my debt being I'm very ill and am running out of funds for payment of bills. They seem like they have my interest at heart and hoping it wont cost me too much extra dollars that I don't have.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Aug. 5, 2019
Very helpful team with experience and knowledge of the process. I appreciated all the time they took walking me through step by step. I would recommend them if you are looking to get a great start to resolving financial issues. I felt at ease during the process and they offered timely follow up and answered all of my questions. They are very timely in their follow up and organized so as not to delay the process. I was very appreciative of that.
Reviewed Aug. 5, 2019
The representatives were honest and upfront. They gave me the impression that they are willing to negotiate with my creditors and fight for me to get the best resolution. I am glad I made the conscious decision to go ahead.
Reviewed Aug. 5, 2019
Ms. ** and Mr. ** are consummate professionals with thorough work ethics and sincere empathy for their customers! They take the time to first understand then they show their compassion through their prompt service and anticipation of needs. Especially Ms. **! She reassures hesitant new customers with her kindness and attention to detail.
Reviewed Aug. 5, 2019
So far a good experience. They will work with my creditors to reach settlements for a fee included in my monthly payment. Happy to pay the fee for the help. Experienced a pay cut and unexpected income tax bill and fell behind.
Reviewed Aug. 5, 2019
Josh and Jamez were very professional and patiently answered questions I had. The SSN was incorrect on my original form but Jamez corrected it and sent a new agreement for my review and signature. I also saw the benefit of the legal retainer for any actions against me.
Reviewed Aug. 5, 2019
Quan was amazing. He helped me with every step of the process and explained everything in detail. He answered all of my many questions and made me feel at ease throughout the process. Quan really had a calming way about him when it came to this difficult conversation. He wasn’t pushy and really made me feel like he had my best interest in mind. THANK YOU Quan!!!
Reviewed Aug. 5, 2019
Very helpful in every step of the process and answered every question thoroughly. They explain everything in great detail and walk you through every step that needs to be done in a timely manner to get you in the right direction.
Reviewed Aug. 4, 2019
This company is accurate and honest. They were able to resolve 7 accounts for me within 3 years and saved me a lot of money. If you are in debt and want help getting out of debt the right hones, legal way, I would recommend that you give National Debt Relief a call. You have nothing to lose! Thank you NDR!!
Reviewed Aug. 4, 2019
Good initial start to relieving my debt. People were great to work with without judgment. Was genuinely concerned with our problem and strive to assist us. Very easy to work with and gave us sound advice and how to start the program.
Reviewed Aug. 4, 2019
My experience could not have been better. Elijah ** was professional, patient and thorough. He took all the time I needed and answered all my questions. I appreciated that he took me through every aspect of the agreement. He has excellent phone presence and was very personable. I know I've made the best choice in going with National Debt Relief.
Reviewed Aug. 4, 2019
I spoke to a man by the name of Mr. Mark ** for approximately 2 hours or more, every time I came up with a negative reason why I should not get behind in my debt because I did not want my credit ruin he let me know how I was wasting money stressing myself out and need to get back on track with my finance with a positive reason why. I cannot stress the relief this man gave me, not to mention I am a customer who asked a dozen question and more. SO far the experience is great, when I complete my program I will do another review.
Reviewed Aug. 4, 2019
I was looking for a place that could help me. I saw National Debt Relief's advertising on the internet. I also looked at some other places, but I narrowed it down to NDR. The deciding factor was the way they presented themselves online and the way that their advertising was worded. I gave NDR a call and I was much happier talking to them than I was with the other company as far as the representative I spoke with. I was more impressed with the way they treated me, the explanation they gave me and the questions they answered for me. The other rep gave more like a statement of their abilities. I couldn't be happier with the program. I’ve also been very happy with the results I received and the kind of attention they have given to me.
Whenever I’d email or call them, I’d get an immediate response. They’d answer the phone and somebody would call me right back. They knew who they were talking to and were able to find my account. They were always very gracious and no one ever seemed like they were in a hurry. They were willing to take as much time with me as they could as far as making me satisfied and making sure my questions were answered. I also undersood it completely when they talked to me if I wanted to discontinue the program. The money was mine and I could cancel any time. The service was very good.
They’ve been paying off some of my debt with the money I’ve been sending. They talked about 48 months, but if I can start contributing a little more money, then I'm gonna be able to firm that up. I’m hoping within 30 months. The negotiator was on top of his game. He knew what to say and do. He explained things to me and it’s working exactly the way he explained it to me. I know there are some things out there that they're working on and that they would let me know when they have another deal available for me to approve.
The amount of negotiating that they’ve given is really great and they’re doing a great job in getting the numbers way down. 70% of what I owed is going bye-bye, so I might only be paying 30% of what the original balance was, at the most. My stress has gone way down. I know they're taking care of me and the debts are not in the back of my mind anymore. I feel confident in them moving forward. It’s what I would call a real relief.
Reviewed Aug. 4, 2019
We’re going through a very difficult time and needed some help. I didn’t know what else to do. I didn't wanna not pay the bills but I wanna be able to get them paid and yet be able to have a life. Seeing that National Debt Relief had the best reviews, I enrolled with them and it had been wonderful. The reps are all very helpful. They’re very warm whenever I talk to them, and they’re very knowledgeable. They’re assisting me in everything. When I have somebody send a letter or anything of that nature, they’re on it. I still have 2 or 3 years in the program and I really enjoy that they take care of business and they do what they say they’re gonna do. We’re getting bills paid and we’re getting things done so that’s awesome. I already have recommended National Debt Relief.
Reviewed Aug. 3, 2019
I feel that overall the experience was great. It's a lot to take in all at once. I'm nervous about getting calls but Steve and Monique were very informative. They didn't make me feel bad about having to do this.
Reviewed Aug. 3, 2019
I have to say it took me a bit to understand just how this all works but the very nice lady who was helping me took beer time and explained it all. I'm not sure if I'm really ready for this but her helpful advice and descriptions really helped me understand.
Reviewed Aug. 3, 2019
She was very polite and she explained things well. She took her time and did not rush me. If I didn't understand something she explained it to me in depth even if she had to explain it more than once.
Reviewed Aug. 3, 2019
Your team have helped me clearly understand and make a decision of what I need to do to help me eased my worry of my debts. Thank you. They are so AWESOME of explaining every step of the way, to make sure I do understand and of heading against. Thank you so much. I can't wait to be debt-free and no more worry. Now, I can sleep...
Reviewed Aug. 3, 2019
I would like to thank Ari for his assistance in helping me to get my accounts settled with National Debit Relief in such as professional and timely manner. Ari made me feel at ease discussing my financial issues with him. He was very understanding and reassured me that I should not feel guilty for this situation. He is a professional and very down to earth person!
Reviewed Aug. 3, 2019
From the start of this process, I have been treated with nothing but respect and kindness by all parties I have spoken with throughout the initial setup of my program with Nat Debt Relief. I was almost out of hope that I would be able to repair my credit while reducing the amount I was paying as well as getting my monthly bills down to a level that would allow me to breathe once more. Thanks to this company I have achieved both of these points in a way I never thought possible!
Reviewed Aug. 3, 2019
It wasn't easy coming to terms with the fact that I could not handle the mess I created but the National Debt Relief made the process of getting started relatively quick and easy. I'm relieved to know I will soon be debt-free and I've got a knowledgable group of people to help me along the way. I can't wait to complete the program.
Reviewed Aug. 3, 2019
I have had excellent service and I love being able to openly tell someone about my debt and get help while not being judged on doing so. Everyone I have talked to is very kind and understanding. Thanks to you guys, I cannot wait to be debt free!
Reviewed Aug. 3, 2019
So far so good! I have been introduced to the program through Matthew and welcomed via Shantel. Seem like good people. Hoping it's not a REALLY well laid out scam! I like that I have access to all accounts via portals.
Reviewed Aug. 3, 2019
I was having some financial problems with credit cards. The credit card companies were bothering me and I couldn't work with them. National Debt Relief provided a debt consolidation on my credit cards and the enrollment process was easy to do. I contacted them, gave them my name and number then somebody contacted me. I walked them through my problems and why I'm in debt.
The people at National Debt Relief worked with me to see what program was best for me. The negotiator contacted me on the phone, got ahold of my credit card people, found out my credit through my social security card, found out what I owe and what worked best for me to pay off. Working with National Debt Relief has made a big change. I'm halfway in through the program and it has upped my score by 10%. And people don't bother me. Four months after the process, people stopped calling me. National Debt Relief was very qualified regarding fixing debts and in the book, they had awards stating that they were very good at what they did.
Reviewed Aug. 2, 2019
After reading debt release are issues to address the concern I will list later. Please put all on hold. I for now and then I'll go back to the next episode. Please don't worry about me now. We are going through the process of making sure that we are able to make the payments over the course of the years.
A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Aug. 2, 2019
Everyone who call or I call and talk with have been super helpful (I talk with three different people). They all were really knowledgeable and friendly. Throughout the whole process everyone made it clear that it was up to us if we want to go through with the agreed. I love how thoroughly everyone with the agreement terms and always asking if we have any question.
Reviewed Aug. 2, 2019
Great customer services. Thank you for the opportunity to help me deal with my debt. I am most grateful to be able to focus in what is important in my life and be able to clear out my financial difficulties. I hope to be able to comply with the the terms of my contract. Thanks again for the support and your kinds motivations.
Reviewed Aug. 2, 2019
Representative Bianca was very knowledgeable, patience and helpful in her field of expertise. Much success to her in the career path she chooses. Mrs. ** and I are always looking for ways to find the best in people and when we find someone who exhibits qualities above and beyond it not only sits well with us. It deserves acknowledgement. Once again Thanks Bianca for your warm welcoming aboard the National Debt Relief Family.
The **
Reviewed Aug. 2, 2019
Just wanted to say the folks I dealt with today were amazing! Very friendly and very thorough! I am confident in everything which was explained to me and am excited for the first time in a while about where my finances will be in a few short years! Thanks, Team! I appreciate everything you did for me today and will continue to do as this process moves forward!
Reviewed Aug. 2, 2019
Great customer service and patience with client. Explained everything and make sure that I understood the process while answering my questions. Very detailed and gave me a sense assurance. They are very friendly and I look forward to working with them to get me on the right track.
Reviewed Aug. 2, 2019
It was a pleasure talking to Wesley **, Wesley put our minds at ease he, and we can finally stop worrying. I am glad we called. And we can start to get back on track to financial success. I would recommend to anyone to call. Thank You.
Reviewed Aug. 2, 2019
All of the personnel that I talked to were very nice, friendly, knew the process and explained it in detail. Made it easy for me to understand and seem to really care that I knew what was going to occur and offered all the numbers and address that would be needed if I had any questions later.
Reviewed Aug. 2, 2019
The two ladies that helped me today were very pleasant and knowledgable. I am hopeful that this program will help me get out of debt. The program was explained in detail and the pros outweigh the cons in my opinion.
Reviewed Aug. 2, 2019
Both women I spoke with since beginning this program have been helpful and knowledgeable about the program and reassuring when I became overwhelmed or asked them to repeat themselves secondary to poor connections with the phone calls! I appreciate their patience and understanding!
Reviewed Aug. 2, 2019
The customer services are nice, patient and helpful! The company helps me to live from the terrible financial situation, and also saves me a lot of money. I can't wait to plan my life after I clean all my debt. Thanks this program and crews!
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