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4x Buyer's Choice Award Winner

National Debt Relief Reviews

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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About National Debt Relief

National Debt Relief is a debt settlement company based in New York. It works on behalf of clients to negotiate lower payoff amounts with creditors, helping people resolve unsecured debt. Most debt settlement plans are completed in 24 to 48 months, and it claims that those who finish the program typically save about 20% after paying the company’s fees, which costs up to 25% of the total enrolled debt. National Debt Relief is available in 45 states and Washington, D.C.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Several accreditations
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews

    Our review standards

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    • We require contact information to verify reviews come from real customers.
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    Page 108 Reviews 15825 - 15975
    Verified purchase
    Staff

    Reviewed March 27, 2020

    It was great. Easy and very helpful. I would recommend to anyone that needs the help to get out debt. It the stress off me and mi family and now able to control mi debt and be able take care of my family

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    Customer ServiceStaff

    Reviewed March 27, 2020

    My enrollment was relatively easy. I have anxious feelings about all this but your people helped me. My phone is not real smart so I hope I will be able to accomplish all you want. I prefer to have paper documents from you. I am concerned about my credit score.

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    Staff

    Reviewed March 27, 2020

    From dealing with Josh to Lupe, they were both very on point, helpful, understanding and at no time I felt discomfort discussing my financial situation. I did not sense any judgements, whatsoever. It was a very pleasant experience.

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    Punctuality & SpeedStaff

    Reviewed March 27, 2020

    Was very helpful. Got everything done in a very fast and efficient way. Very happy that I chose you guys to help me with freeing up my debt and helping me better my credit and life. Again, I was very appreciative of the work that was done.

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    Customer ServiceStaff

    Reviewed March 27, 2020

    Everyone who was involved was very helpful and detail oriented. All answers were provided to every question I had. They called as soon as they could and aided in the understanding of the program. I could not ask for a better customer service experience.

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    Staff

    Reviewed March 27, 2020

    Bret explained everything very well and clearly. He answered all of my questions and gave me clear understanding examples of anything I asked or didn't understand. I would definitely recommend to anyone in debt. You literally have nothing to lose and financial relief to gain.

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    Staff

    Reviewed March 27, 2020

    The process was very educational and helpful. This will save me money and give me the debt relief I need. It will help me to pay off my debt in a reasonable amount of time and at a savings to me. Thank you National Debt Relief!!

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    Staff

    Reviewed March 26, 2020

    I had the pleasure of working with Kathryn and Bianca. Both were professional and knowledgeable. I could not have been more grateful to have such wonderful, truthful, individuals helping me through the process. I felt supported and comfortable speaking with both individuals. Again, I was very lucky to have had the opportunity to work with them.

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    Staff

    Reviewed March 26, 2020

    I was so pleased with the amazing service and compassion that was shown to me throughout this process. For the first time in a long time, I feel like I can see a light at the end of the tunnel. Thank you so much for walking me through the process and I look forward to many more months of working to get me debt-free! Payton

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    Customer ServiceStaff

    Reviewed March 26, 2020

    Ameen **, Sandy and Michelle helped me with my application and welcome call process. All of them are friendly and professional. I appreciated their help. They introduced the program, and find proper plan for me asap. I really appreciated their help!

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    Customer Service

    Reviewed March 26, 2020

    Welcome call. She was pleasant. She explained well. She answered all questions. Went over each document. She made sure we clearly understood each page of doc. Allowed sufficient time to digest each statement she made. Gave easy instructions to follow on documents that had to be signed.

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    StaffTransparency

    Reviewed March 26, 2020

    I appreciate how well organized the process is from start to finish. All my questions were answered, and the representatives are fully transparent and express that they want to help. The program is detailed and there are many resources to ensure my success.

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    Verified purchase
    Staff

    Reviewed March 26, 2020

    Very happy with all the staff members of how the program works. With patient and knowledge to all my questions. Once I graduate from this program I will definitive recommend it. Sincerely: Carl ** Lake El Sinore, CA 92530-7295

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    Sales & MarketingPriceStaffBilling

    Reviewed March 26, 2020

    My experience was great. Was very helpful. The salesperson was Dan. Nice and friendly and helpful. I just wish the payment would be smaller but can't seem to get it more affordable. Hopefully I can make the payments. I have a large amount of creditors all after to get paid. I hope you will work with me if I can't make the payments. It will be a stretch. Thank you Dan for our great conversations.

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    Customer ServiceStaff

    Reviewed March 26, 2020

    The welcome call was very informative and well laid out. Your call person was very nice and answered all my questions. He made sure that I understand all the points about your program. I felt relieved as he went over the program. It made me feel like I choose the right company to help me out.

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    Staff

    Reviewed March 26, 2020

    It was a great experience. They were very helpful, courteous, patient and very friendly! It was not a long long long process. The lady was very very helpful. She was patient and kind. She took her time and explain everything in detail and gave all the details that we needed to know about the process of the program.

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    StaffBilling

    Reviewed March 26, 2020

    My experience with the person who helped me today was satisfying. She was nice even though I am not that good on computers. She was very patient and took the time to go over everything needed to make me feel better about my financial situation. I've been trying to hang on for the past two years making minimum payments. A friend told me about this program even though I saw this on T.V. I didn't think it would work for me.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 26, 2020

    They were Kind and had quick over the phone resolution. They were Able to complete without mail and online. It was Simple and easy to finish. They answered all my questions with no issue and in minimal time.

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    Staff

    Reviewed March 26, 2020

    All four employees I spoke with were very pleasant and friendly (Brian **, Brenna in LV, Maria in LV, and Anthony in LV). Time will tell if this entire experience is pleasant and friendly. My financial life is now in your hands, and I'm feeling nervous.

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    National Debt Relief
    Response from National Debt Relief

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed March 26, 2020

    Very satisfied with National Debt Relief, all representatives were professional and precise with information pertaining to my circumstances. I would refer friends and relatives. I am very grateful for such programs, helping people with financial problems during stressful times. I wish much success to National Debt and affiliates.

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    Staff

    Reviewed March 26, 2020

    Both ladies answered all my questions and was very helpful explaining the program. They made me feel comfortable with all paperwork and what I need to do. They went over all paperwork to ensure that I understood what I was signing. They were wonderful and pleasant and professional.

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    CoverageStaffBillingRates

    Reviewed March 26, 2020

    People were informative and gave very good details. Highly recommend doing this service. Felt a great deal of relief after talking to these people. Highly recommend this service to anyone who needs it. Had a high rate of debt but did not cover all of it. But glad I did because right now going through a rough time and need much relief especially with this coronavirus to limit my payments on two credit cards and able to handle other debt. The people made feel informed and ready to conquer this debt.

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    Staff

    Reviewed March 26, 2020

    Amazing service from NDR. The representatives were friendly and were down to earth. I could tell they really cared about my situation and i appreciated it. I would definitely recommend the service to anyone in need of debt relief. I hope to be able to be debt free and relieve myself of this weight.

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    Staff

    Reviewed March 26, 2020

    Karter was extremely professional. He answered all of my questions. I would recommend to a friend. It did take a lot longer than I thought it would but I am glad everyone I spoke with were thorough. My goal is to get my credit back to a better standing.

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    StaffBillingTransparency

    Reviewed March 26, 2020

    Updated on 10/07/2021: Everything went smooth with me, but I got about another year with the program. ‘Cause of a few issues with this COVID thing going on, I'm still trying to make my payments and get my debt back straight. Apart from that, if I need to get in touch with National Debt Relief, I can reach out and they'll resolve all my issues if I had any.

    Original Review: Each individual was very professional and displayed dedicated service to me. (Very professional). The service rendered was above and beyond satisfaction. My experience with National is I would recommend to other people. I really appreciate the courtesy shown during the enrollment process.

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    Staff

    Reviewed March 26, 2020

    Everyone I've spoken to has been top-notch. Not enough superlatives available. :-) Mark, my representative and Nancy at client success were both professional, and communicative. Being retired, I'm quite anxious to escape the bonds of debt. Thank you, National. Here's to you!

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    Customer ServiceStaff

    Reviewed March 26, 2020

    Straightforward. They explained everything to me and if I have any questions to contact them. The welcome call back was thorough and explained more things and double-checked the information that they had and I submitted. Legal matters were straightforward as well.

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    Staff

    Reviewed March 26, 2020

    They were both very helpful and explained everything very well. They answered all our questions. We feel much better about getting out of debt after talking with them and getting an account set up through you. I would highly recommend this to other people.

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    Staff

    Reviewed March 26, 2020

    I had a great experience and everyone I spoke to was knowledgeable in explaining the process for me to feel comfortable enough to make the next step to debt relief. I am happy to work with the National Debt Relief team in being debt-free. Thanks.

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    StaffBilling

    Reviewed March 26, 2020

    My certified specialist Adam did a wonderful job in assisting me in understanding the amount of debt I actually had. He explained how the program worked and showed me a monthly payment that cut my debt by 50%. I am excited to start this new journey on eliminating debt!!!

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    Verified purchase
    Staff

    Reviewed March 26, 2020

    Devin ** was great! Answered all our questions and was very patient. Whitney with the welcome team was great also. She gave us all the info we needed. We will refer our friends if they ever need help. Thank you for the great service!

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    Verified purchase
    Staff

    Reviewed March 26, 2020

    I'm pleased that I found National Debt Relief... Very helpful and informative. I was immediately accepted into program that best fit my circumstances and needs... truly a lifesaver at this time of the crisis... has helped me focus on what's important my family and being debt-free.

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    Contract & TermsStaff

    Reviewed March 26, 2020

    I had an informative conversation with an employee of National Debt Relief at which time I was provided much information to prepare me for a successful business arrangement with aforesaid firm. I have review and signed all of the required documentation and am in the midst of returning same.

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    Verified purchase

    Reviewed March 26, 2020

    Everything was explained to me very clearly and I was able to ask my questions freely. I received immediate answers for all my current questions. My goal is to be completely out of debt in a few years. Thank you!!

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    Customer Service

    Reviewed March 26, 2020

    I was a little worried about using this service but they answered all my questions and went over every detail. This was a huge decision for me to being debt-free. I wasn’t pressured and didn’t receive a lot of calls or emails asking me to join it was all my decision.

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    Transparency

    Reviewed March 26, 2020

    I had a lot of things to ask, everything was clear and transparent. I left feeling confident about my decision to choose this company. I would recommend anyone experiencing any debt hardship to contact National Debt Relief. I know now I'm in good hands to resolve this.

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    Verified purchase

    Reviewed March 26, 2020

    They answered all of the questions that we had. I do wish that it would not take up to 6 months to get the process of paying the creditors back. This is a very difficult decision not to pay off our debt.

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    StaffBilling

    Reviewed March 26, 2020

    We are seeking ways to become debt free before I turn 70 years of age. I am now 63. We tried debt consolidation but was denied. We are not behind on any payments and are paying more than the minimum. But trying to help our son with his financial problems and other issues is depleting our savings and causing us to use our credits cards just to make our own ends meet. He is not repaying us. And he's constantly asking for more and more help. He's over 40 years old. We cannot continue to assist him financially without him paying us back. We are afraid of falling deeper and deeper in debt with no means of getting out of this other than bankruptcy. Thank God for National Debt Relief. We will work with you and hopefully together we can overcome this and become debt free. Thank you!

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    StaffBilling

    Reviewed March 26, 2020

    National Debt Relief is an amazing company. Everyone is very professional, and they go above and beyond to assist in every way to help overcome crippling credit card debt. I highly recommend this company and its wonderful employees. Thank you National Debt Relief!

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    StaffHonesty & Transparency

    Reviewed March 26, 2020

    He was frank yet supportive. In my decisive moments, he was patient and when I thought of other options he was honest about my situation. I would've left on my original opinion, however, I decided he was the best option after realizing my situation is pretty bad. He walked me patiently through the application process and I really appreciate Oz's support.

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    Customer ServiceRefunds & PayoutsStaffBillingResolution

    Reviewed March 26, 2020

    I was tired of stressing each month about where money was going to come from to pay my bills and they came through for me to help resolve my issues. If anyone would ask me who to call for debt relief I would highly recommend to call National Debt Relief. The staff is so friendly and willing to help.

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    Customer ServiceStaffTransparency

    Reviewed March 26, 2020

    Dionne ** was great agent for me to get attraction and made me consider the program. Her explanation and enthusiasm made me confident about joining this program. Also, I received welcome call today. She was so kind and helpful. I appropriate on your team working together.

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    Customer ServiceStaff

    Reviewed March 26, 2020

    Excellent customer service. Very professional. I would recommend National Debt Relief to friends and family members. I first contacted national debt relief about a year ago and decided to enroll because my wife and I decided that she should retire so that we could stay healthy during the corona outbreak.

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    Customer ServiceStaff

    Reviewed March 26, 2020

    Have had no issues so far. They have been really helpful. I am hoping that everything works out. Their customer service has been very good. I am talking to the same people that called me. Not a big call service.

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    Punctuality & SpeedStaff

    Reviewed March 26, 2020

    Best team ever! Fast, easy and thorough! AMAZING 5 star team! This is going to change my wife and my lives. Thank you sooo much! I cannot believe we can finally consider starting a family with kids now. You guys do not realize how bad I needed this.

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    StaffLoan Process

    Reviewed March 25, 2020

    I had originally spoke with Nate who was very informative and friendly. He helped me apply for a loan and explained the whole process, after assessing my situation he recommended the Debt Reduction Program instead and helped me with the initial application. Soon after, I spoke with Josh who was equally informative and friendly. He walked me through everything and made sure I was understanding. Both reps did amazing work and I would highly recommend them to anyone else.

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    Staff

    Reviewed March 25, 2020

    My experience with debt relief has been amazing it’s like a weight has being lifted off of my shoulders. I’m excited for this fresh start and I will not look back. I got the help I really needed. My rep explained everything to the fullest to help me under the process.

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    Customer ServiceStaff

    Reviewed March 25, 2020

    I had a great experience during my process. Verlande was very personable and my welcome call was amazing. I had an amazing experience being that the nature of this call was very emotional for me. I would recommend National Debt Relief to anyone.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2020

    I couldn't be more pleased with how I was treated by the initial staff person, Mr. **, who opened my account as well as the representative that handled my welcome call. They were very professional, straightforward, and non-judgmental. Everything was explained very well. In addition, I never have to wait long on a call when I telephone NDR.

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    PriceStaff

    Reviewed March 25, 2020

    Great info and friendly!!!! The initial process was lengthy but hopefully worth it. Questions were answered without hesitation. Still trying to get use to everything online. Looking forward to working with it group and getting out of debit and staying there.

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    Customer ServiceStaff

    Reviewed March 25, 2020

    The two ladies I talked to over the phone was very approachable and knowledgeable about their information. They were very willing to answer any questions and passed no judgement of our situation. Very good service. I would recommend them to everyone to get debt free.

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    Customer Service

    Reviewed March 25, 2020

    Experience was painless. Plan was explained very well. They have phone numbers you can call with any problems or questions. They make it easy for you to deposit money in the account to your debts. I did not feel judged.

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    Verified purchase

    Reviewed March 25, 2020

    When speaking to the gentleman he was accurate and clear on all accounts. He answered all of my questions. He was actually very good. I would recommend National Debt Relief to all the people who find themselves in a problem like me. I can see now why they are credited with the BBB.

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    Staff

    Reviewed March 25, 2020

    It was easy talk to them even if it’s embarrassing situation. Thank you for your kindness and professional help. I was impressed with how thorough each part of enrollment is. I liked that you have time to pay it off. You have lots of backup.

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    National Debt Relief
    Response from National Debt Relief

    Thank you! The team here at National Debt Relief is thrilled to hear such good feedback, and we are proud to be your partners on the road to a stronger financial future.

    Verified purchase
    Customer Service

    Reviewed March 25, 2020

    Everyone explained things very well and always made sure I knew what it all meant. They went through it with me a few times and always stopped to ask if I had questions. Sent over many emails to confirm it all and repeatedly said, "Anytime you have questions feel free to call."

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    Customer ServiceStaff

    Reviewed March 25, 2020

    I was very concerned going into this not knowing what to expect. Both Isaiah and Karen were very helpful and reassuring that this route would be a good choice for my situation. All emails and correspondence were completed in a timely manner.

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    Customer ServiceStaff

    Reviewed March 25, 2020

    The staff Eugene who set me up was very professional and explained the process in details. Shannon who completed the welcome call was also detailed and professional. I have no doubt in my mind that I will get a great service from National Debt Relief Program.

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    Customer ServiceMaintenance

    Reviewed March 25, 2020

    The people are great. I would just recommend to fix the delay on the phones. After speaking with numerous people with your company I can tell and it's a little annoying how delayed the phones are, the responses are about 4 -5 seconds in between.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2020

    Tyler worked very hard and Very fast to get all our stuff together. He explained everything Well and answered all the questions we had. He did a very good job. I will say the welcome call was kinda redundant and annoying and the woman could have been more friendly but she did her job. Thank you for helping.

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    Customer ServiceContract & TermsStaffBilling

    Reviewed March 25, 2020

    When I made to first phone call the person I spoke with was very helpful. He even gave me information as to how many different credit cards that I owed money on. He explained how thing would be handled, what type of things I should look for for settling with a debt collector and how the process worked. The lady I made a phone call to for my welcoming call was very helpful as to what my plan was and how to go about looking into my account and even helped me set it up to where I can see what going on in my account. I haven’t made my first payment so this is new for me but I’m very happy that the ball is rolling and I’m looking forward to finally consolidating my debt thank you!

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    Staff

    Reviewed March 25, 2020

    Debt Relief with CC. They are very knowledgeable and took the time to explain everything step by set, pros and temporary cons (which are going to get fixed once you are done). I will recommend this to everybody who needs financial relief. It was hopeful when I finished my class with them.

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    Staff

    Reviewed March 25, 2020

    Very satisfied and relieved. Steven ** was extremely kind and helpful! Also, my counselor for final step was kind and helpful as well! Very happy to be on board! I feel secure knowing I am in good hands with professionals who really care about my situation! Thank you. Jean **

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    Staff

    Reviewed March 25, 2020

    Start-up process has been simple and representatives have been friendly and knowledgeable. Looking forward to working with the team to get my credit back in line with where it has been for decades. Just getting started in the program and looking forward to my completion survey.

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    Staff

    Reviewed March 25, 2020

    I am VERY glad that I chose National Debt Relief. They made understanding what they do, and how everything is done professionally. The more they told me about the Program and process, the happier I got. I sincerely will recommend National Debt Relief to any and every one of my friends that are in the same situation I am in.

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    Customer ServiceStaff

    Reviewed March 25, 2020

    Christopher was very helpful as was my welcome team member. I had done a bit of research prior to calling and NDR won hands down. The process was completely explained with ample opportunity to ask questions. Debt can be a very scary thing so it is nice to find a company who does not make you feel like a loser. Will definitely recommend!

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    Customer Service

    Reviewed March 25, 2020

    I was really scared to the point I was crying about giving up my personal information to a complete stranger, but Mrs. ** reassured me and I was able complete the call and begin the process to become free from debt. Thank you to Bryan D. As well.

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    Customer ServiceStaff

    Reviewed March 25, 2020

    Very professional, understood my financial issues and worked with me in selecting the appropriate option to address my issue. The Welcome Call was conducted in a timely manner, it confirmed information shared with with me during discussion of Success Team Advisor, who was understanding and knowledgeable of the program. Information regarding the legal team was important and I appreciate the recommendation to enroll in the program. Looking forward to being debt free before the estimated timeline. Would recommend this program to others base on my experience.

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    Customer ServiceContract & TermsStaff

    Reviewed March 25, 2020

    Excellent service. The initial setup was fairly painless. Lots of numbers and lots of uncomfy moments. Given out a lot of personal information to a person you don't know, but it's all for good cause. These guys set up everything for you and will hopefully work extremely hard for you when making the deals and settlement agreements. Which is the only reason why they don't get 5 stars yet. I can only speak of how the setup process went.

    As for, the deals and the credit fixing, well there are lots of reviews but I just signed up and I don't know how they are so hopefully I'll be able to do a follow up review in a few mo this after we get going. It's maybe because they really made me feel like they were on my side and ready to fight my debt FOR me (not just with me). They explained everything in great detail and it all sounded great. Hopefully it ends up looking the way it sounded. #fingerscrossed

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 25, 2020

    I recently enrolled in your program and could not be happier with my experience! Yon was super helpful, relatable, professional, and prompt in his responses! He was a joy to talk to. The specialist I talked with during my welcome call was also super helpful and nice. I’m excited to finally be able to handle my finances and get out of debt quicker with your program.

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    Staff

    Reviewed March 25, 2020

    My agent, Minho **, was absolutely wonderful. He answered all of my questions and was extremely patient with me while I got my finances sorted out. I feel comfortable and confident knowing that I have Minho there to help me throughout this process as well as the rest of the team at NDR.

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    Staff

    Reviewed March 25, 2020

    I take pride by thanking you very much for accepting me into your family. I know we work hard side by side to help me get all my debts paid off. With your background and reputation on assisting fellow Americans like me to get our feet back on the ground with a fresh new start, I'm so overwhelmed to be with you. Thank you very much.

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    Staff

    Reviewed March 25, 2020

    Bernard and Brittney were both extremely kind, patient and thorough. They made sure I understood every aspect of the process and made me feel very happy in choosing NDF to help me thru this difficult time. I am very satisfied in my decision in signing on with NDF!

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    Punctuality & SpeedStaff

    Reviewed March 25, 2020

    Simon ** was very professional and made sure that I understood everything clearly. He explained how the program works and showed me how much I will save every month by enrolling in this program. This process is a little hard for me because I have never been late on any of my accounts, but several family circumstances has caused me to overextend myself and it was getting harder to keep things going. I recommend this program to anyone who would like to get out of debt much quicker and enjoy life better.

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    Refunds & PayoutsStaffBilling

    Reviewed March 25, 2020

    Help me consolidate my debt. I am unable to pay my bills and I am struggling very hard to live. I heard about you from a friend. I am very hopeful that this will work out for me. Every person I have dealt with have been kind, helpful, and caring.

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    Staff

    Reviewed March 25, 2020

    Very friendly and knowledgeable. Answered questions and made certain the process was understood and that help was always within reach. Reviewed the process step by step. Confirmed accuracy of the data collected multiple times. Always made to feel this was a positive move instead of feeling judged for the situation.

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    StaffBillingRates

    Reviewed March 25, 2020

    I had debt credit cards for a long time. I have to go to work very hard and tried to pay debt. But I cannot pay off. I only paid minimum payment every month.. Because credit card interest was too high. Today I apply National Debt Relief. This company help me. I am very happy now. I want to say thanks to all of team of national debt relief.

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    Staff

    Reviewed March 25, 2020

    I was very happy with the service, compassion and understanding the ladies had for me. I never thought I would be in this situation and it was not easy for me to reach out for help. After our first conversation I was immediately put at ease and Am looking towards a less stressful future.

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    Staff

    Reviewed March 25, 2020

    I've talked with Nicky, Ryan and Evelyn. Their knowledge, understanding and kindness are really amazing. They helped me to choose my best option to get out of debt. I'm completely satisfied with the help I received. I will recommend NDR to all the people I know.

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    Punctuality & SpeedBilling

    Reviewed March 25, 2020

    Credit card consolidation. Prompt and did not take long to get set up, waiting to see how the next 4-6 months process goes as they starting taking my payments out in a few weeks but really worked with me and my needs to get me started!!

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    Verified purchase

    Reviewed March 24, 2020

    Kathleen and Andrew advised of how everything would work. Asked if we had questions. They answered all questions. Both very polite and business savvy. Seemed to have the knowledge they needed to complete the process and to move us forward at this time. Thanks.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 24, 2020

    Been very helpful and professional. Great customer service..I'm glad I joined! It was a very easy and fast and with the most informative staff that has answers to every question and walks you step by step thru the whole process.

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    Customer ServicePunctuality & SpeedMaintenanceStaff

    Reviewed March 24, 2020

    The team did a great job from initial call all the way through to the Welcome Call. Then there was a minor glitch, primarily caused by me trying to "what if" our situation. Then there was some sort of problem with the computer system that kept me on hold for quite a while as the script had to be recovered. Fortunately I was done with work for the day and could wait. If I had been trying to do this quickly on my break it would have been a problem.

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    StaffHonesty & Transparency

    Reviewed March 24, 2020

    Dealing with debt is a stressful subject. I'm very fortunate to have found an organization who actually cares about people's well-being and livelihood. Yes, they are a business, but they explain everything in full detail. They are forthright and honest about their fees and how the program works. No other organization even comes close.

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    Customer ServiceStaff

    Reviewed March 24, 2020

    The person I talked to on the phone was really helpful, informative, understanding and explained everything clearly. She answered all my questions and helped me through the process. This program sounds very promising. keep doing what you're doing. You guys are great.

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    Customer ServiceStaff

    Reviewed March 24, 2020

    He answered all my questions on the welcome call and was not in a rush. He also read through all the important materials. Thank you for the time on the call. Everyone has been very professional so far during this process. Thank you and I am looking forward to getting out of debt and your assistance.

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    Staff

    Reviewed March 24, 2020

    They were very helpful when explaining things and helping us realize we were doing the right thing to get rid of our debt. They went over things thoroughly with us and make sure we understood what to expect and do.

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    Transparency

    Reviewed March 24, 2020

    Registration. This was an easy experience. There seemed to be very transparent process. I appreciate the time taken to explain the downfalls. It seems very straightforward and like a better option than bankruptcy. I feel a sense of relief that will make my life easier.

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    Customer ServiceContract & TermsStaff

    Reviewed March 24, 2020

    Antoine, a Certified Debt Specialist at NDR accurately answered our many questions about the program in a timely manner. He did not hound us with calls requesting we sign the agreement, instead confirmed with us when to make reminder calls. Lydia, who conducted the Welcome Call, took us through the program with detail and ensured we understood the fine print.

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    Punctuality & Speed

    Reviewed March 24, 2020

    Getting out of debt is going to be a long road but for the first time in years I feel like it's possible. My questions were all answered quickly and clearly. The process is clear and simple which is a relief after dealing with creditors for so long.

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    Customer Service

    Reviewed March 24, 2020

    Will answer every question with confidence and comfort! Walked me through the process with no hiccups or any stone left unturned. Would recommend to anyone in need of this service. Do yourself a favor and call today! You will benefit from the first conversation!

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    Staff

    Reviewed March 24, 2020

    I have been very pleased with everyone so far through the process of starting and really appreciate how personable Tyler was with me the WHOLE time. I am excited to be debt free and look forward to the future. Thank you guys for all of your help.

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    Staff

    Reviewed March 24, 2020

    Thank you for everything! This is my first time with this company and they've made this experience a breeze. Jeffrey ** helped me out and did a wonderful job. He made it easy to understand the process and walked me through every step. Wonderful job!

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    Staff

    Reviewed March 24, 2020

    Everyone that assisted me from the moment I inquired was amazing! They made sure that I understood everything and were very courteous. I could not have asked for a better team to have worked with and I appreciate their efforts!

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    Staff

    Reviewed March 24, 2020

    Very efficient and knowledgeable. Both reps, Andre and Nicole were polite and knowledgeable. This is a blessing for me to be able to pay debts before I die (hopefully) and not leave such a burden on my son and also, not to have to file bankruptcy at this time in my life after working 65 years.

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    Honesty & Transparency

    Reviewed March 24, 2020

    Satisfied with all information regarding how NDR program works and terms provided in successfully paying debts in full in 2.4 yrs. All information and question were accurate and honest. Being pleased with success gaining from NDR I would highly recommend this process to a friend and/or anyone I know struggling with debt.

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    Customer ServiceStaff

    Reviewed March 24, 2020

    I couldn’t believe how easy it was to get started in the debt relief program! National Debt Relief took care of everything! All I had to do was electronically sign a few documents and answer a few questions over the phone!

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    Staff

    Reviewed March 24, 2020

    Taj ** - was very knowledgeable, precise, detailed and conveys empathy to my situation. I just lost my job due to this COVID-19 as I work in the Travel Industry. I much feel better after talking to Taj. Kudos to Taj!!

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    Staff

    Reviewed March 24, 2020

    Great and very nice service. Very easy to understand the process and my experience. Very please with all the help you have provided. I'm excited to get rid of my debt and start new. This will be a fresh start for me.

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    Staff

    Reviewed March 24, 2020

    I found the experience to be very professional and straightforward. Every question I had was answered and at no time did I feel any type of pressure to move forward with my decision to go with National Debt Relief. I have felt stuck for the last two years concerned about my future. The staff for NDR were just fantastic. Due to their extensive knowledge in this field and most of all the way they treated me through the whole process I would not hesitate to talk with a representative. The only thing you have to lose is another night's sleep.

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    Staff

    Reviewed March 24, 2020

    Rodney was a great help. He explained everything thoroughly and made sure we understood what we were doing and what was expected of us. When you are in this situation you never know who you can trust, but we felt we can trust NDR! Thank you!!

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    Staff

    Reviewed March 24, 2020

    My experience was good, things were explained thoroughly, and so I could understand. They answered all my questions and gave me peace of mind. Everyone I talked to was kind and understanding of the situation I am in, and I felt they truly wanted to help me and showed no judgment.

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    Staff

    Reviewed March 24, 2020

    You were very helpful and considerate at all times. I am very pleased with my experience and I would recommend this program to anyone. If nothing else but for the peace of mind. Thank you so much for the time you spent with me.

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    Staff

    Reviewed March 24, 2020

    Kenny **. Trustworthy. Felt comfortable giving him personal information. Very knowledgeable and gave informative overview of how program works and how it will help to get me out of debt. Impressive team work. Would definitely recommend this service to anyone struggling with debt.

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    Customer ServiceStaff

    Reviewed March 24, 2020

    Today I had my welcome call and although I am a little nervous I do feel relief for taking the first step into getting myself back on track! I spoke with 2 wonderful representatives, both thorough, friendly and understanding. I am not sure if I can give names but if the other representatives are anything like the 2 ladies I spoke with then you are in good hands.

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    CoverageMaintenanceStaff

    Reviewed March 24, 2020

    I was well informed and given the details I needed to make my decision. I appreciate the chance to fix my debt. I think this will help me a lot in fixing my debt awareness. I'm just happy that this could happen after the life altering accident that caused my debt problems. You have been very helpful in helping me decide to do this to correct my problems.

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    StaffBillingRates

    Reviewed March 24, 2020

    Kharim was very knowledgeable, courteous and helpful. He explained everything very well and we are very impressed. He helped us through a difficult situation and we recommend your company to any one. This is not something we wanted to happen, but when you get as much a pay rate as I got, we finally reached the point where we had to have your help. Thank you very much, Le and Bill

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    Staff

    Reviewed March 23, 2020

    My husband and I were very satisfied with your representatives. They were both very professional and pleasant. They explained the program fully and were very patient in answering all of our questions. We look forward to our continued partnership in assisting us with this matter.

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    Staff

    Reviewed March 23, 2020

    Nice and patient staff help me walk through all the questions, and made this process little easier to understand and less stressful and less scary. I would recommended this to anyone who find themselves overwhelm with debt to use National Debt Relief.

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    Staff

    Reviewed March 23, 2020

    It’s been a very trying time and hopefully I’m doing the sound thing to help myself out of debt. Darnel **, Dept Specialist, was extremely informative in

    helping me through this process. Thank you for your cooperation in this matter.

    Sincerely, Gail

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    Staff

    Reviewed March 23, 2020

    Both the people I dealt with were kind and patient. I was very nervous giving out my personal information, but I was reassured and felt more confident in my decision to reach out for help. I would recommend this to other family members and friends.

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    Staff

    Reviewed March 23, 2020

    I had a very good experience with the Specialist who was patient and professional, what I needed they took care of it. I am well pleased. All of my questions were answered in a knowledge way, I am happy with the results I received. A special thanks to the specialist I spoke with.

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    Customer ServiceStaff

    Reviewed March 23, 2020

    National Debt Relief is best company I have consulted in order to help my debt situation! They seem to really care and be committed to the client. I feel such a sense of relief!! I'm so glad I called them!

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    PriceRefunds & PayoutsStaffBilling

    Reviewed March 23, 2020

    Ricardo ** was very professional and gave me all the necessary information in regards debt relief and gave a affordable monthly payment which this will help me a lot to be stress-free and leave me with some extra money to buy food and pay for my gas.

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    Customer ServiceStaff

    Reviewed March 23, 2020

    My welcome call representative was very friendly and was able to answer all of my questions for me. I couldn't have asked for a more thorough review. She was so knowledgable in every category and didn't hesitate to explain and answer my questions.

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    PriceStaff

    Reviewed March 23, 2020

    Great job to both reps I spoke with, especially to Quan ** for explaining the program in details. Both persons was very well knowledgeable of the debt relief program.. Mr. **, really helped me to make my decision after explaining how the program works and its cost.

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    Customer ServiceStaffBilling

    Reviewed March 23, 2020

    Good customer service, nice people. They helped me get my credit back on track. Also, the time frames for my program are less than I expected. They also offer legal services if anything with the current accounts you have with them. The payment was also less than I expected per month.

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    Staff

    Reviewed March 23, 2020

    The everything was explained. Talked very well. I am excited to get rid of all my debt. The legal help is very good if I need it. I look forward to talking to you for any help first. Thanks, very encouraging.

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    Customer ServiceStaff

    Reviewed March 23, 2020

    When the first phone call was made Rhoee was are first connection we had to National Debt Relief. He was very patient, able to answer all our questions and we were able to enroll that day. Today Breeann called to go over everything on our WELCOME CALL. That interaction was pleasant and also answered many questions. I am sure I will have many more contacts with NDR!

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    Staff

    Reviewed March 23, 2020

    Everyone was very professional and supportive. They communicated the terms of the program extremely well and gave us hope for reaching financial freedom! We look forward to following the program and getting our debts settled. Both agents that we worked with answered all of our questions.

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    Staff

    Reviewed March 23, 2020

    I spoke with Bryan ** and Kaleem. They were very professional and extremely helpful. I have and will continue to recommend you others. Thank you so much helping me manage this problem. This program will put my debt in a more controlled situation. Thank you all again.

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    Customer ServiceStaff

    Reviewed March 23, 2020

    I was given excellent customer service. They actually showed concern in helping me reach my get out of debt goals. It was remarkable to find a company that actually gets into helping people succeed instead of helping people to put themselves further into debt.

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    Customer ServiceStaffBilling

    Reviewed March 23, 2020

    I was given a lot of information today and felt so unsure of everything that I was doing. Jason explained and helped me in many ways. Spent a great amount of time and went into full detail. I appreciated the Welcome call as a back up to confirm everything I has chosen. It's easy to create debt and not easy to get out when you financially take a hit. Not making the money you used to and struggling to stay up with payments and keep good credit. This was a great choice and appreciate all the help given.

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    Sales & MarketingStaff

    Reviewed March 23, 2020

    Very helpful and understanding. They were very thorough and knew what they were doing. The company should advertise more, a lot of people could use this. I will recommend this to other people that I know needs this. Stay safe from virus.

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    Staff

    Reviewed March 23, 2020

    I was very pleased with the performance of both agents that I spoke with and their performance in helping me was professional and rewarding. I am very satisfied with the way that I was helped in solving my problem. I am so thankful for their performance in knowing how to handle my situation and explaining how it could be done. I am greatly satisfied with the results. Thanks.

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    Staff

    Reviewed March 23, 2020

    My experience with the National Debt Relief program was spot on, their Representatives was able to answer all of my questions and concerns and was able to give me relief on how to become debt free, I recommend using Debt Relief program to others who have financial hardships, overall I give my experience 5 stars and I recommend this program out there for others who need relief in becoming Debt free.

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    Customer ServiceStaff

    Reviewed March 23, 2020

    I am thankful to both Taj and the customer service agent who completed this process. I feel like a weight has been lifted because I have been wanting to do this for a while but wasn't sure if I could find the right debt consolidation company. Thank all of you for your help.

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    Customer ServiceStaff

    Reviewed March 23, 2020

    Very happy we found it. Great customer service. They are very knowledgeable at what they do. We would recommend to friends and family. We are satisfied with all the help we got with this program. Thank you all very much.

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    Staff

    Reviewed March 23, 2020

    Very understanding staff. All questions were answered by the representatives with no issues. Everything was explained clearly and I have no doubt that my debt will be cleared in a timely manner. I would recommend this to a friend. I am happy with the services and options that were provided to me although I did not qualify for all of them, the team that was assisting me was able to find an alternative solution to my problem.

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    Punctuality & SpeedStaff

    Reviewed March 23, 2020

    Since day 1 everyone that assisted me and helped me out was amazing! Everyone made sure I understood all the information and often kept asking if I had any questions. I was very pleased that Jay ** and everyone took their time to explain the process and did not rush through anything. This has been the best choice I've made in trusting National Debt Relief.

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    Staff

    Reviewed March 23, 2020

    I really appreciate the clearly explained options, knowledge by the staff, and friendly service. It's difficult to find support that makes sense from all the offers. Thank you for giving light at the end of the tunnel to a difficult situation.

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    Customer ServiceStaff

    Reviewed March 23, 2020

    Chris was very helpful and informative, the welcome call was very long but informative. We are looking forward to being debt free, we just enrolled so not much else to add at this time. Process was smooth. Thank you.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed March 23, 2020

    This debt relief program helps me a lot with saving money and maintaining my credit history. I cannot wait to see the progress in about 2 years. It minimize your payments and helps you save money from a program you could be paying on for 21+ years to 2+ years. I'm glad I called and now is able to build back up my credit and get the things I actually want and deserve.

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    Customer ServiceTechStaff

    Reviewed March 22, 2020

    Enrolling. The whole process was VERY time consuming. I understand you want someone to be informed, but the first call was 60 mins, and then the welcome / sign up call after was another 25 minutes. Having them read the contract was way too much.

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    National Debt Relief
    Response from National Debt Relief

    We apologize that our service did not satisfy your expectations. We set a high standard for ourselves and are truly sorry to hear this. Your happiness is our number one priority. We will be reaching out shortly and you can also call us directly at 888-660-7427.

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    Customer ServiceStaff

    Reviewed March 21, 2020

    The initial enrollment process was completed efficiently and without debt-shaming. I found both the initial representative and the person completing the follow-up call to be professional and courteous. They helped me to become thoroughly educated about my options and about the process.

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    StaffRates

    Reviewed March 21, 2020

    I feel that. this company explained each and everything about what they are going to do for me VERY WELL! I also feel that by working with this company within 24.5 months with their help my credit will rating will be greatly improved!

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    Staff

    Reviewed March 21, 2020

    The associate that I spoke with, both of them, were very professional and explicit, they they answered all my questions. It makes me feel comfortable and on good hands. I will recommended it to my family and friends who needs it.

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    Staff

    Reviewed March 21, 2020

    The service reps I dealt with were friendly, pilot and professional. They made an uncomfortable, stressful experience go smoothly. I didn’t not feel as if I were being judged, just helped. They were clear and knowledgeable and answered all of my questions before they were asked.

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    Customer ServiceStaffBilling

    Reviewed March 21, 2020

    I was extremely pleased with the experience I had with the representatives at National Debt Relief. Both Bill ** and my follow-up welcome representative (unfortunately I do not remember her name) were extremely professional, informative and knowledgable in guiding me through the process.

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    Punctuality & SpeedStaff

    Reviewed March 21, 2020

    They were compassionate and listened and cared... They expedited my case quickly and I can now breathe easier and go on with my life feeling better and beginning to live debt free. Thank you for everything and U would definitely recommend your service.

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    Punctuality & SpeedStaff

    Reviewed March 21, 2020

    Very surprising how much they can save us. Leon and.... I forgot his name.... They were very helpful. Only thing I could see as a possible fault and it's not much of one at that is slow down a bit. It is a lot of info to go through.

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    StaffHonesty & Transparency

    Reviewed March 21, 2020

    Had the pleasure of speaking with Kelly and Danielle. Both were very helpful, upfront, honest and informative. They helped put our mind at ease and helped relieve a lot of the financial stress that we are currently going through. Thank you so much! Will most definitely recommend your services to those in need.

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    Customer ServiceStaff

    Reviewed March 20, 2020

    The woman who was our certified debt specialist was very friendly during the whole process. I kept calling her when new questions popped up into my head and she didn't mind answering them each time. Even the woman who did our welcome call was also very friendly and she guided me through getting into the online portal website.

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    Staff

    Reviewed March 20, 2020

    I was nervous and scared about my ongoing debt I felt like I would never get out. National Debt Relief saved me! They answered all my questions and I really feel like they care about my financial future. Thank you!

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    Customer ServiceStaff

    Reviewed March 20, 2020

    The initial person handling my call had a lot of patience and understanding for all my questions kudos to him. Also, the person whom did my welcome call did a great job of reinforming me. Overall both reps were awesome. I wish I could tell you who did my welcome call. Thank you, YVES **!

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    Staff

    Reviewed March 20, 2020

    Thoughtful, direct, specific, and warming was Anna and Areg walking me through the process. We looked at all of the possible options and found that debt settlement to be the way to go after a few in-depth conversations. Looking forward to taking care of this hardship with their guidance. Thank you!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 20, 2020

    It is too early in the program to give an accurate review of the debt relief process. I am still receiving creditor phone calls. However, the early stages of the process were easy to complete and the representative was very helpful over the phone and answered all of my questions.

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    PriceStaffBilling

    Reviewed March 20, 2020

    The I have a great sense of taking charge of my life situation finally! For the longest time I dreaded each month when the bills started to arrive in the mail. Knowing that on a fixed income I just didn't have enough to pay everyone. And then I spoke to Ezekiel. He explained how National Debt Relief could help get me out of debt in only 42 months!! WOW!! The plan sound great and everyone that I have spoken to thus far has been so very courteous and helpful. I appreciate them all so very much and I hope and pray that this plan will work and in just three to four years I too can be DEBT FREE!!

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    Staff

    Reviewed March 20, 2020

    My experience with NDR was very professional compared to several other companies that I visited. They explained everything to me plain and simple in order to get me out of debt and I just want to thank each and everyone of you for this wonderful help.

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    StaffRates

    Reviewed March 20, 2020

    Micah at NDR was very patient and exceptionally helpful. The company had high ratings and positive feedback from other people who used the service. It came at a time where I need to get out from under the debt I had during these hard times.

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    Staff

    Reviewed March 20, 2020

    NDR’s system of alleviating significant debt is highly efficient. My customer care representative, Victor ** communicated the details of their programs with straightforward clarity. After doing extensive research of debt solution companies I feel confident in saying that NDR is the best in the industry.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, Ste. 2800
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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