National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 15, 2019
Would truly recommend this debt relief program. I want to thank Shaun for all the help today. Very easy and smooth to set all my accounts and monthly payments. I was able to get an attorney as well just for peace of mind.
Reviewed Aug. 15, 2019
I am very happy with the service I received thus far. It was easy to sign up to move towards a debt free life. All the reviews and research I have done have lead me to your company and I am hoping that I will be as happy as your other clients. Thanks again for your time in working with me thus far.
Reviewed Aug. 15, 2019
The welcome team was very helpful and clearly explained the process and how the program will work. The young lady who walked me through the process and set up of the online account was very thorough. What wasn't fully explained but was within the documents were how the fees would work. Having it explained was very helpful.
Reviewed Aug. 15, 2019
They made me feel great after talking to them... knowing that I didn't have to deal with the credit card company anymore. The girls were so sweet to me and if I had anything that I needed answered they answered me and explained everything in detail.
Reviewed Aug. 15, 2019
Very hopeful for the the for my future for me and my family. This help with the trouble I am having to sleep at night for the last two years. I am a of a few words. I hope this will satisfy your inquiry.
Reviewed Aug. 15, 2019
The representatives were adept, respectful and extremely helpful. I slept last night, for the first time in a while. I was exceptionally pleased with the assistance that they provided. It is a wonderful feeling to have a plan, and I could not have done this without their assistance.
Reviewed Aug. 15, 2019
Very helpful, professional and caring. Communication clear. They spent at least 30 minutes each call going over each account. I didn’t have to get a lot of information together, they pulled my credit report and worked from it. The calls are recorded for accuracy. I was told to let them handle the creditors.
Reviewed Aug. 15, 2019
I'd like to thank Caly ** for her hard work and dedication to helping her clients out. She was amazing, very easy to talk to and explained the process well. The communication was always in a timely manner and she was always fast to respond with any questions I had. Caly's a very great person and I thank her very much. The whole team is AMAZING.. THANK YOU ALL VERY MUCH.
Reviewed Aug. 15, 2019
Both were very professional and very patient with me as well. Tried their best to help put together all these lenders. Answered all of my questions regarding this new program. Love I can check everything online which they also explained to me very well.
Reviewed Aug. 15, 2019
100% satisfied on how amazing he handled all my questions. Superb customer service. I would definitely refer my friends to National Debt Relief. Thank you from the bottom of my heart for caring my financial burdens. It's such a blessing to have this company be so supportive!
Reviewed Aug. 15, 2019
I'm so glad I didn't hang up the phone thinking it was a scam. Both team members I have spoken with have been phenomenal and so kind. So happy I found this Avenue to help better my life financially. Would recommend this program 100%.
Reviewed Aug. 15, 2019
Amazing customer service. When I asked for more time to think about my decision they didn’t hesitate to say, "Okay. How long do you need to think." I felt comfortable with Kenny all the way through from the first phone call to the ????. Not easy to find people you can be comfortable talking about your financial situation too and he seemed like I knew him forever.
Reviewed Aug. 15, 2019
My experience with National Debt Relief has been excellent so far and I hope our relationship will continue to be positive. Ms. Brenda ** explained the program and let me ask questions even if the question had been previously answered.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed Aug. 15, 2019
Everyone we have talked to has been so helpful, made it easy to understand, can't wait to get started and behind us. We will finish this program early. Once again thank you all for the help and friendly explanations. This has been a pleasant experience for Jan and I and look forward to getting a fresh start.
Reviewed Aug. 15, 2019
Steven assisted me with my initial call to NDR. He was knowledgeable, explained all aspects of the program, answered all questions and provided exacting information about the next steps. Nancy assisted me with the Welcome call. She methodically went over each part of the services, explained the assistance I would receive with any legal problems and answered all of my questions in a succinct manner. I would definitely recommend NDR to anyone needing assistance with debt, high interest cards and financial problems.
Reviewed Aug. 15, 2019
I have been struggling on what to do with my debt and was considering filing bankruptcy but I called and everyone was extremely nice and helpful. It truly gives me and escape of myself drowning in debt. Both people I talked to were very kind and took their time explaining everything. I have already recommended a person to call Steven ** and hope they get the same results for me. I think this is a great way to manage my debt and get back on track as fast as possible.
Reviewed Aug. 15, 2019
My experience was a little scary, not because of your employees, but because there was a lot of information for me to retain. Also; because I am a little leary when it comes to trusting others to handle my finances. This is all very new to me. I feel the agents were patient and professional.
Reviewed Aug. 15, 2019
Both NDR representatives that helped me today to get me on track for becoming debt free were exceptionally helpful, respectful and supportive. I feel like I have absolutely made the right decision for my debt relief and look forward to working with NDR!
Reviewed Aug. 15, 2019
Daniel ** was a great help to me. He was patient with me and went step by step through the whole process of my enrollment. Professional and well organized person. He responded back in good timing and didn't have to wait days for him to respond back.
Reviewed Aug. 15, 2019
I wish to thank my Debt Specialist, Alex ** and my client success team for their superb professionalism: attentiveness in answering questions, meticulous attention to detail, follow-up calls, and expeditious processing of documentation. Each individual that initiated contact via telephone or email, provided exemplary customer service. Blessings, Earnestine
Reviewed Aug. 15, 2019
Both reps I spoke to very kind yet efficient helping through this process. I was not comfortable at first discussing my personal information but was made to feel very safe and comfortable almost immediately. I appreciate all the help and patience they provided.
Reviewed Aug. 15, 2019
My experience with Keith ** and the welcome committee was great, seem to genuinely care and wanted to help with my situation, was very polite and helpful had answers for all the questions I had. I would recommend you guys to anyone that had the same situation.
Reviewed Aug. 15, 2019
I looked up National Debt Relief online, did some research, and went with them. I’m 78 years old and at my age, I’m not very active on the computer. Their online enrollment process was kinda hard for me to do. But we got through it and they worked me through it. I've been on the program for a little over a year now and it’s been running very smoothly. They call me if they need me or tell me something, and they email me. And so far, my interactions with their negotiator have been great.
Reviewed Aug. 14, 2019
Great experience so far, having just signed up. Very thorough in how information is explained. Both Krista and Shantel were very patient with me going through the process, they always made sure I understood and never made me feel pressured or rushed. They were straightforward with the #s and information. I appreciate their help, and look forward to being debt free.
Reviewed Aug. 14, 2019
Wonderful staff, kind and helpful. Helped understand the process and answered all my questions. I wasn’t sure how the process works and had doubts on if wanted to do this, after talking to Katrina I was at ease. I want to thank both the ladies for their help.
Reviewed Aug. 14, 2019
I was very satisfied with the 2 ladies that set up my debt relief. They were very kind and efficient. They made sure all of my questions were answered and I am very happy with the outcome. I will let others know about the customer service that need debt relief. I look forward to working with National Debt Relief and resolving all of my debt.
Reviewed Aug. 14, 2019
Positive, helpful and something that I am looking forward to helping me clean up my credit. I intend to use all of the tools provided by National Debt Relief to get myself out of this credit situation. I look forward to working with this team.
Reviewed Aug. 14, 2019
Both people I spoke with were very thorough and helpful in explaining the process and what was involved in my monthly payment. They listened to my questions and concerns, and put me at ease. I’m so excited to be debt-free! I can’t wait to start seeing progress!!!
Reviewed Aug. 14, 2019
Everyone I spoke with was very helpful. I was patiently walked through the system in hopes I understood how the program works. There are most likely parts of the process I still don't understand but that is my fault. Please let everyone know of my appreciation.
Reviewed Aug. 14, 2019
Very helpful from start to finish. David ** helped me understand the program and get everything set up. Always professional every time we spoke. Donetta ** was with the welcome call team and made sure she took time to answer any questions. They both helped make this process stress free. Thank you both.
Reviewed Aug. 14, 2019
I’m very happy and pleased how everything worked out. I feel like I can sleep again without waking up and panicking with all the bills I could not pay. Everyone was real courteous and didn’t make me feel inferior because I make bad money choices in life. Henry ** walked me through everything and made me feel at ease. Thank you so much.
Reviewed Aug. 14, 2019
My application experience was very pleasant and courteous. The specialists were very thorough, patient and friendly. I would recommend NDR to anyone in my situation. I am committed to reducing and or eliminating my debt and look forward to NDR's assistance.
Reviewed Aug. 14, 2019
I was explained all the details for my agreement and welcome call thoroughly and it was handled in a very professional manner. I would definitely recommend them to anyone wanted to pay down their debt. I am very pleased that they are available to help me in my credit accounts. Thank you.
Reviewed Aug. 14, 2019
Lawrence is a wonderful, very knowledgeable person. He made the process easy. I feel I made the right decision calling your company. I thank him for his expertise. The comfort and relief of knowing I am beginning reconciliation of my debts is a godsend.
Reviewed Aug. 14, 2019
The customer service was great. They explained the process thoroughly and made it easy to understand. I would definitely recommend this to friends and family if they were going through a similar situation. I didn’t know what to do with my situation and honestly was so confused on how to go about it. My service agent was so nice and made the otherwise annoying predicament very comfortable. I never felt like I couldn’t ask a question or go back to something that we discussed prior. She gave me all the right tools and I am confident this program will work.
Reviewed Aug. 14, 2019
So glad I found a great company to help me with my finances. They were both super helpful!! I will definitely recommend to friends or family if they need Financial help as well. Super nice people and answered all my questions.
Reviewed Aug. 14, 2019
Was an easy process to start. I was helpless with no issues. They guided me through the process on what needed to be done so I can better prepare myself for what to expect and what would be upcoming in my process.
Reviewed Aug. 14, 2019
I was very pleased with the young ladies help me get through this. They really knew what they were doing. I would recommend them to all my friends. Thanks for a job well done. Thank you for caring. God bless. Judy
Reviewed Aug. 14, 2019
Had a great experience. Issac ** and the team was great and very helpful. Sometimes you feel very nervous when you call these places and I wasn't at all. Issac made me feel very comfortable during the whole call and gave me all the information that I needed. I just did my welcome call and again she was great. The people here can really make you feel at home with all this and trying to get your debt handle which is what we need. Very happy that I made the choice to go with National.
Reviewed Aug. 14, 2019
Agents are helpful and make the process simple. Answered all questions were answered quickly. As long as the debt is resolved as they claim it will be we will be extremely satisfied customers and will recommend to others with debt to resolve.
Reviewed Aug. 14, 2019
I was very pleased and satisfied by the way both gentlemen conducted themselves. They were very informative and kind and made me feel at ease. I would recommend this service to anybody. They made me feel that I had a chance to get my debt under control and keep it under control.
Reviewed Aug. 14, 2019
Daniel and his team did everything they could to give me an option that worked for me. I had previous debt from a divorce, and everything else I had I was able to pay no problem. It was all the debt I was stuck with, that I could not find a resolution for no matter how much I tried. Daniel assured me he would do everything he could to find something that would accomplish my goals to be able to move forward. He delivered as promised, and I am truly relieved and grateful! Thank you Daniel, and all who helped the process at NDR!
Reviewed Aug. 14, 2019
It was really easy to enroll. They made me feel comfortable to be able to settle my debts and make this a seamless process. Looking forward to working with them to settle my debt in much less time than originally thought was possible.
Reviewed Aug. 14, 2019
Great job, she was very attentive and explained everything very well. I don't have any problems with any of the things discussed. I am sure all will be taken care of in a great way. Believe me, I won't ever get another credit card to get in the situation again.
Reviewed Aug. 14, 2019
My experience has been very positive so far. All my questions were answered. I never felt any pressure. Phone calls were returned very timely. An environment of professionalism was maintained at all times and yet felt the response was personalized as well.
Reviewed Aug. 14, 2019
I have never felt so listened to and understood in any process. Throughout my entire experience, I have felt so comfortable and not as if I didn't understand the process or what was going to happen next. I feel confident in my financial future thanks to my team.
Reviewed Aug. 14, 2019
Every detail getting into the program was very well organized and explained. Website and Client Portal are easy to navigate. Very, very pleased with customer support and service. I’m glad I was accepted into the program, results have been very positive and a huge burden has been lifted.
Reviewed Aug. 14, 2019
I had an amazing experience with the Debt Relief Agent Keith. He was very helpful and let me know all my options to finally get out of my financial burden. He did not rush through anything and explained everything very well. I would recommend him and National Debt Relief to anyone.
Reviewed Aug. 14, 2019
The guidance I received was concise yet clear enough that I did not have to ask a lot of questions. To seek debt relief is not something one does lightly. It is rather embarrassing to be honest. I was not made to feel anything other than welcome.
Reviewed Aug. 14, 2019
Both people that I talked to told me both the pros and cons of doing this and walked me through all of the possible things that may happen and how to handle them. The most important thing is that they were able to help me catch my breath on living check to check and not pay almost all interest and hardly any principal on my any of my debt.
Reviewed Aug. 14, 2019
I have talked to at least 3 employees there since signing up for the program and ALL have been great. It looks like so far Chik Fil A is not the only one with great customer service. I am very please with what I have encountered. This is a very stressful time for me and I hate I have not done this sooner. Please keep up the great service!
Reviewed Aug. 14, 2019
Everything was explained in detail to me which made me feel less stressed knowing that there was help out there for me to get out of debt. The plan that was designed for me was much easier to make payments on then what I was paying on my own without the help of National Debt Relief. Representative Gary ** was so very nice and friendly and answered all of my questions and concerns. Thank You Gary for making this experience very easy to get through.
Reviewed Aug. 14, 2019
It was great, fast and easy experience. They make sure everything clear and well understood and also they are very responsive to call and take care of the emailing process. I didn't expect that it would be this easy and fast.
Reviewed Aug. 14, 2019
We were very happy to come across NDR and are so thankful for all the help and the courteous staff so far. The process has been very easy and informative. The difficult trials we have been facing and the increase in debt has been very discouraging but seeing that there is a positive end in sight, set up with the help of NDR, has restored our confidence.
Reviewed Aug. 14, 2019
Thorough and excellent service, the associates were very informative and helpful. I look forward to financial freedom with the support of this wonderful company. I already feel better about our debts and getting them paid off! The assistance provided was very knowledgeable.
Reviewed Aug. 14, 2019
Steven ** was amazing! He made me feel confident in moving forward with your service. He took his time with me to explain the process and the benefits of using debt relief and was compassionate to my situation. I would highly recommend!
Reviewed Aug. 14, 2019
Friendly and helpful. Your staff was great to help with my questions, and answered so I could understand. Rhoee was extremely helpful in getting me to understand what we are signing up for. He walked us through all the details we need to know.
Reviewed Aug. 14, 2019
The National Debt Relief team was very friendly, transparent and helpful. They were willing to give me the help I need which I very appreciate. They explained everything I need to know about the program, how it works and how the process will be from start to end.
Reviewed Aug. 14, 2019
Great communication, empathy and caring from all reps. Made me feel comfortable and positive about the process and program. Went through the process a few times which helped me understand better. The reps also answered all my questions and concerns I had. I didn't feel judged.
Reviewed Aug. 14, 2019
Mr ** was very knowledge and was able to simplify all these that is new to me. Patient to go over my questions, and fast with respond. Simon was nice as Antonio and I hope that our cooperation will progress as it started. Thank you all for helping without judgment!
Thank you for leaving a review today, Milijanka.It has been our pleasure helping you through enrollment. Don't forget to follow up for information on your next steps. We hope to hear from you soon!
Reviewed Aug. 14, 2019
Straight to the point. Agent was clear and direct. Answered questions and made it easy to understand the program. Not sure what else to say here. Again, she was direct and to the point. Could have been a little more friendly on the phone, but was not rude.
Reviewed Aug. 14, 2019
Both people we spoke to were very helpful and understanding of our situation. Everything was explained to us and it was a pleasure working with your team. I am so glad we have made this decision and you are here to help us.
Reviewed Aug. 14, 2019
Very professional and informative. I wasn’t wondering on what to do or how to do it, everything was explained thoroughly. I was very comfortable with going forward with the program after everything was reviewed. Everyone was a great help and I’m thankful for the program.
Reviewed Aug. 14, 2019
Customer service agent was excellent. Was able to answer all questions. Was very knowledgeable. Explained all information needed. Made sure I understood all steps of the process. Paid good attention to all the information correcting anything that was incorrect at that time.
Reviewed Aug. 14, 2019
Tyler ** was great through the whole process. He was very patient and professional. Dina during my welcome call was also very professional and very patient through the whole process, even though my cell phone lost a signal about 7 times during our call. She just kept calling me back and continuing on.
Reviewed Aug. 14, 2019
I contacted National Debt Relief and spoke to Andre who made me feel very comfortable from the very beginning of our conversation and he came up with a financial plan that would help us to get back to feeling less stressed. I would recommend them as I felt no pressure from them.
Reviewed Aug. 14, 2019
I have been quite satisfied with the help and understanding of the people involved with this program. They have made me feel more comfortable with the situation and are quite skilled in the job that they do. I appreciate that they are available whenever to help me feel better and more confident in the upcoming process.
Reviewed Aug. 14, 2019
Nathan ** was extremely helpful, knowledgeable and polite. Everyone should have such a positive experience when trying to deal with such a stressful circumstance. Nathan went through each document with me explained each document’s details. There was difficulty transmitting signature documents and he helped me auto sign from the web site. The woman from Welcome Team was also very helpful and emailed additional signature documents in a format I could print out, sign and return promptly.
Reviewed Aug. 14, 2019
My review so far has been positive. In process of following suggestions of changing telephone and address on accounts. Have been satisfied with the help and assistance. My initial contact with Michael ** was very positive. He was very helpful and explained each detail. I appreciated his kindness.
Reviewed Aug. 14, 2019
Seem to be outstanding people to work with. As per BBB they have an A+ rating on website. They answered all of my questions and went out of their way to ease my mind that I will be taken care of and that they are always available for any questions, etc. I am counting on good results in as short a time as reasonably possible based on all of the info they have provided.
Thank you for your kind words, Susan. It was our pleasure helping you through the enrollment. We look forward to guiding you through the remainder of the settlement process.
Reviewed Aug. 14, 2019
Thanks for the great service and help! Andrew was patience. Helpful all the time. He explained every detail to know how works the system. I am happy and I hope can be free to my debt soon! Again thank for the great service.
Reviewed Aug. 14, 2019
Good initial experience; my concerns were address and program explained. The process was quick & made easy. Sounds promising with a strong support team. however; the welcome call seemed a little redundant. My expectation is this service will make affordable settlements of my debt and a liason for me and to help restore my...
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Aug. 14, 2019
Both Charles and Natilie were very and very patient with in explaining the program. Both were very pleasant and answered any question I had. They were very knowledgeable and were able to make it quite clear what it was all about. At this time I can not think of anything else to say, other than I was very impressed and would recommend NDR to anyone.
Reviewed Aug. 14, 2019
Thank you NDR for helping me get out of debt, I should have done this long ago. The process was lengthy but very thorough. I can’t thank you enough on helping me become debt-free. I will deliberately refer to my friends that have the same struggles with debt.
Reviewed Aug. 14, 2019
My experience has been good so far. Staff have been very pleasant and helpful to me. l appreciate the freedom to not have to worry so much about debt, which can have a Negative effect on your health. Many thanks to everyone in this program.
Reviewed Aug. 14, 2019
I've had an amazing experience with National Debt Relief. I had high credit card payments and I was making multiple payments. I called National Debt Relief to enroll and they asked me for my information, which I provided to them. Then they asked me for the amount of bills that I had and I sent them the billing statement then they enrolled it. The process was easy. I did it while I was on the freeway driving home. I'm in the 48-month program and I will be done in December. The fees are kinda high but they were pretty good in woking with me on the payment plan. They asked me how much I could afford and I let them know then they somehow made my payments to where I could afford.
The program really screwed my credit score though. I had close to $50,000 that I enrolled into the debt and I had to default on all of my payments so my credit score dropped 120 points but it was okay. National Debt Relief did tell me that eventually, my credit score will rise. While I was in the program, I also got other credit card bills and it made me really tight on funds. It was hard for me to make my ends meet but I have like $2,000 in payments. So my plan is to continue paying since I’m already in the swing of things with paying that $700 a month. Then I'll be finished. I’ll just pay it to pay off my two other cards. So it’s okay. I’m happy and if I was in the same position, I would do the program again. I would recommend it too.
Reviewed Aug. 13, 2019
Everyone I spoke to made me feel very comfortable which helped in trusting in the process. I received thorough information from Atif, and explained everything to terms I understood in the contract. The website is also user friendly and easy to navigate. Thank you.
Reviewed Aug. 13, 2019
Canaan was superb, never felt pressured to do any of this, and any questions I had he thoroughly explained them to me. We did a lot of laughing during our phone call and as the call went on I felt more relaxed and reassured that I was doing the right thing and that it wasn't a fraud. Thanks again, looking forward to the next 32 months!
Reviewed Aug. 13, 2019
The lady was very good at her job. Thank you. She was professional, made sure I understood everything. Explained everything well. Give her a raise. A big fat huge raise... more money than she knows what to do with. Thank you and have a great day.
Michael, thank you for your comment. This made us laugh :-) We'll notify the agent you appreciated her efforts. We're sure she'll appreciate it too! Thanks again and don't forget to let us know if you need anything.
Reviewed Aug. 13, 2019
To the best of my knowledge. I believe everything is ok. I hope this will help with my debts. Everyone I spoke with explain what will be happening which was very helpful. I also like the part about having a attorney to help with if I have to go to court which I hope does not happen.
Reviewed Aug. 13, 2019
Great Service from Joel and Vanessa. Very kind and knowledgeable about the process. I appreciate the time they took to explain and walk me thru the process especially making me feel that I was not alone. I recommend this company to anyone who is trying to better their finances.
Reviewed Aug. 13, 2019
Christopher ** and Camilla ** were wonderful in this process. This is not easy to do and their level of professionalism and kindness made my experience a positive one. I am grateful for having two spectacular individuals to work with. Thank you Chris and Camilla for your hard work!
Reviewed Aug. 13, 2019
We have had an excellent experience with everyone we have communicated with. Everyone was very respectful. They have made us feel very comfortable in going forward with a debt relief program. I would recommend National Debt Relief to anyone who is in debt.
Reviewed Aug. 13, 2019
They're helping me with my debt and did very good. Experience were very good. Help me through the process. I will let others know about NDR. I really need the help to get my debt back in good standing. And get ready to buy my wife a ????. Thanks for all your help.
Reviewed Aug. 13, 2019
National Debt Relief was very helpful to me. Tiara ** was very polite and help me get started. It took only 20 minutes to go over everything. I would recommend to all of my family members and friends. I was very happy with the service.
Reviewed Aug. 13, 2019
I had the pleasure of speaking with two representatives today and they were very informative. I feel comfortable with my debt consolidation program they set up for me going forward. I’m looking forward to being debt-free and saving some money. Thank you very much!
Reviewed Aug. 13, 2019
Great service. The lady was very knowledgeable and the person that call me today was very knowledgeable also. Hopefully, I don't have any issues with the creditors. Thank you. I will recommend this service to anyone. Thank you so much.
Reviewed Aug. 13, 2019
The process was smooth and quick. All staff are friendly, very knowledgeable and explain everything very thoroughly. The only regret I have is not contacting National Debt Relief sooner. The debt I have been struggling with for so long will be gone in a fraction of the time.
Reviewed Aug. 13, 2019
I was called right away after filling out the online form. Both gentlemen were very nice and patient making sure I understood the program. I am very glad I chose this company to get relief from my debt. I feel I can breathe again. Sincerely Betty
Reviewed Aug. 13, 2019
Both Ezekiel ** and Ronald ** were thorough in explaining the process, answering questions, and even reviewing items a second time for us. They were professional, courteous, good-natured, and very-very patience. Each step and guideline of our responsibilities were completely explained to our satisfaction and understanding. Again, we received excellent service! Both representatives were respectful and well mannered. Should note the company provides great fast service.
Reviewed Aug. 13, 2019
This is to justify that both Devin ** and Robin the Certified Debt Specialist are the best Specialist that assisted me with the whole process. They are sympathetic and very understanding with client’s needs. I fully recommend them for any promotions or pay raise. The best two representatives.
Sunda, thank you for recognizing our agents today. We'll let them know you mentioned them by name. We're glad your experience was so positive. Please reach out if there's anything else we can help with along the way.
Reviewed Aug. 13, 2019
My experience right now is very good. The way the were concern about me was awesome. Good and understandable explanation to what I am going to get. I will recommend you to all my friends who need to consolidate all their debts to ease their life as you ease mine.
Reviewed Aug. 13, 2019
I believe that National Debt Relief would help me ease out my burdens from all of my debts. Thank you to your friendly representatives or agents that guided me through the process from the start up to the welcome call. They explained me step by step and the benefits that I could endure along the way. Your help is mean a lot to me and is greatly appreciated. Thank you NDR.
Reviewed Aug. 13, 2019
As a former irresponsible millennial, I acquired debt from money mismanagement along with unexpected financial circumstances that I fell behind on payments. Because I have a little one and desire to go into my 30s debt free, I figured I be proactive about eliminating my debt and not just discuss and think about what I could do. Phillip and the lady I spoke with who confirm my legal agreement gave me a wonder experience. I initially was scared but the comfort, understanding and attentiveness they gave me with my questions and establishing a budget changed my entire view of the company. I'm excited about the change (reducing my debt effectively) that will occur in the coming months.
Reviewed Aug. 13, 2019
Very clear and concise information with understanding and supportive staff. Rodney and Brianna were EXCEPTIONAL! I would highly recommend this process and company for those looking for a resolution to their debt issues. Cannot say enough about the team.
Reviewed Aug. 13, 2019
Everyone I spoke to made us feel comfortable about our decision. Of course I had tons of questions, in which ALL were answered. At times I had to email instead of calling. All my emails were answered fast. Our journey is just now starting, as of now there is no regrets.
Reviewed Aug. 13, 2019
I really appreciate Charles ** and Jamie for making me feel comfortable with a very uncomfortable situation. They were never negative and always positive. They provided me with confidence I didn't have and did not judge me. I never got upset even when I was embarrassed. Awesome teamwork.
Reviewed Aug. 13, 2019
I would like to say thank you for the experience. These two men went over and explained the program in its entirety for me to be successful and debt free. This has been an issue for me and I have wanted to correct it and become debt free with no worries. Thanks Again.
Reviewed Aug. 13, 2019
I'm brand new, but so far, so good. Stefan and Caroline were efficient and made it all very simple for me to follow. They were wonderful! I was nervous about consolidating and what company to choose. NDR was referred to me by a friend and I'm very happy with the choice even though in the beginning phase.
Reviewed Aug. 13, 2019
My experience with representatives at National Debt Relief was very favorable. I was confused and nervous and was made to feel at ease. They were very professional and patient. I was relieved and confident I made the right decision contacting this Company.
Reviewed Aug. 13, 2019
NDR took the time to ensure that I understood everything. They asked many times if I understand and would go over things again if needed. This made the process very easy for me to be comfortable moving forward in the process.
Reviewed Aug. 13, 2019
So far so good. Everything was explained to me up I feel that if I have questions that someone will be available to answer them. People who I talked to were courteous and professional. I did a lot of research and National Debt Relief seemed to be a good choice.
Updated review: Sept. 17, 2019
In my first review, I gave National Debt Relief two stars. Now I feel comfortable giving them five stars. They reached out immediately and solved our concern, and their customer service has been excellent in all matters. I definitely would recommend this company to others.
Original Review: Aug. 13, 2019
Carlo was wonderful. But I didn't appreciate the woman interrupting my breakfast (i.e. don't call me when I'm supposed to call you), and neither my husband nor I appreciated the calls to him, which were disruptive to his workday and SHOULD NOT HAVE HAPPENED. Please call ME in the future. I don't work, and I handle the finances. Call me, not my husband.
Hello Louise,
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Aug. 13, 2019
I have just now started the program as of today so I can only speak of service from today and yesterday but so far everyone I have spoken to has been very professional and informative and exceptionally helpful definitely looking forward to further working with this company.
Reviewed Aug. 13, 2019
The associates I was in contact with was super helpful and nonjudgmental about my situation and needs. Everyone I spoke with patient and walk through each step. Each document was completely reviewed with me item by item. I was also asked if I had any questions throughout the process. Thanks so much, I look forward to working with your company for the next few years while I re-establish financial stability.
Reviewed Aug. 13, 2019
I applied not really knowing what to expect; however, after every call so far, I felt a burden lifted. I knew I couldn't do it alone but wasn't sure who to trust to help. They walked me through the whole process and were very transparent. Thank you so much.
Reviewed Aug. 13, 2019
I have thoroughly enjoyed talking to every person I've talked with, Bill and Carlo particularly, both are super friendly, knowledgeable and welcoming which make a scary process seem less frightening. Feeling excited and hopeful about my financial future and working with NDR. Your staff has been wonderful. Thanks again.
Reviewed Aug. 13, 2019
Genevieve and Angel were very supportive and professional while setting up my account. They were able to answer all my questions and were very friendly in the process. I am just getting started, so we will see how it goes, but so far, I have been very pleased with the help I am receiving.
Reviewed Aug. 13, 2019
The customer service was Nice, efficient and was always there To answer Any questions I have, I would recommend this company to anybody, even though I start using them not Too long ago but the they handle my case that fabulous.
Reviewed Aug. 13, 2019
I have received great service throughout my welcome process. The explanations were very clear and detailed. The cost is acceptable for my situation. I have had all questions answered but I did not have many questions as I had thorough information provided to me.
Reviewed Aug. 13, 2019
All of the people we have talked to so far, have been understanding and helped us with any questions we've had. We have had a hard time with this debt and are definitely excited to get these things resolved.
Reviewed Aug. 13, 2019
So far all that has been discussed has brought me Peace Of Mind. Everything has been explained professionally and accurately. Now the process begins to my financial road to recovery. Which should be just a few months rather than many years.
Reviewed Aug. 13, 2019
Jose was very patient and kind. Thank you for explaining everything so I can understand and agree with the terms. I am looking forward to getting out of debt and getting my life back on track. I will certainly recommend you.
Reviewed Aug. 13, 2019
I think this program helps a lot to get off the financial problems and settle a new life and it can bring more success. All I can say is it's a great program and I will work hard to make it and become success.
Reviewed Aug. 13, 2019
My experience with National Debt Relief was a pleasant one. They're patient and thorough in explaining how the program works. They're really helpful and clear in making sure that I understand what the program entails. I would definitely recommend your company to friends and relatives. Thanks for helping me get through this process.
Reviewed Aug. 13, 2019
Everyone was nice polite and seemed like they actually cared. They said everything in detail so I would understand. I cant say enough how these people helped me turn my life around and get out of debt so thank you all very much.
Reviewed Aug. 13, 2019
NDR associates were very helpful, and informative, made me feel relaxed... with NDRs help I will be able to get back on track financially. I will be able to put money aside and at the same time try to pay off my loan ahead of time.
Reviewed Aug. 13, 2019
When National Debt Relief's rep talked to me, I seemed to like the guy and I signed up with them. There were a couple of hang-ups here and there during the enrollment, but it wasn't just their fault. I had missed calls, then I called back. It took a couple of days but other than that, it got there. The negotiator I worked with was helpful, too. He asked me a lot of questions and didn't make me feel bad. He was a great guy. They pretty much gave me a sum, asked if that will work for me, and I told that I'll make it work. Having the program gives me a good sense of comfort, knowing that my debts are getting taken care of. I have recommended NDR to friends.
Reviewed Aug. 12, 2019
Chris was well versed in the program and didn't have to ask anyone questions. He was patient and explained everything at first. And then when we went over paperwork he explained again as we went. The lady that did the follow up was also very patient as I ask questions. Both were professional and at same time was extremely courteous and friendly.
Reviewed Aug. 12, 2019
Michael ** was very thorough, answered all of our questions and relieved our concerns. It took less time, and was less of a hassle than what I expected. I hope the rest of our experience with NDR is a smooth as the application process has been.
Reviewed Aug. 12, 2019
Andrew was so very helpful with getting me all the necessary information and signing me up for the debt relief program. He was very professional as was Tiarra on the welcome call. I look forward to working with National Debt Relief!
Reviewed Aug. 12, 2019
When I spoke with Drew. She was very nice, very professional, explained everything the program offered and exactly what we had to do to help them help us. I was so glad I called. Looking forward to no credit card debt.
Reviewed Aug. 12, 2019
My experience so far has been excellent. Customer service has been very friendly. They explained each detail from start to finish, making sure I understood everything that was read to me. The beginning process was a little nerve racking, however the support team made sure I was comfortable with everything.
Reviewed Aug. 12, 2019
Anthony ** has excellent people skills and caring. Everyone was very professional and concerned about helping me with reticify my accounts. This was a very difficult and trying situation for me. Was carefully walked through without making me feel like a bother.
Reviewed Aug. 12, 2019
I never thought I would be in the position where I would need help to pay down my debts. Your counselors were patient and understanding, I felt like I was speaking to a trusted friend. I was able to sleep peacefully for the first time last night. I am very glad and hopeful that they were there to help me.
Reviewed Aug. 12, 2019
Had an amazing experience with National Debt Relief! They helped me find an option that allowed me to be stress free about my debt and is going to help me resolve it! They went over everything with me thoroughly to make sure I understand everything! I would most definitely recommend them!
Reviewed Aug. 12, 2019
Individuals working with National Debt Relief very professional and experts at what they do. Give them 5 stars. I researched debt relief companies and I found this company to have the best rating from the BBB and my experience shows why. Lia ** and member of client services fantastic.
Reviewed Aug. 12, 2019
Representative was extremely helpful and prompt in responding to my concerns and questions. He assured me that NDR would assist me with collection calls and that NDR was assuming full responsibility for managing the accounts once I was enrolled. He gave me confidence that I had a partner.
Reviewed Aug. 12, 2019
I was hesitant to call and speak with a representative because I was unsure of what to expect. I did my research and figured that I would give it a try. No harm in that! Excellent experience with both representative. I will recommend this to friends and family and all people who would like to become debt-free. I am looking forward to becoming debt-free in the very near future!
Reviewed Aug. 12, 2019
So far this company has been great to work with. They have answered all of my questions appropriately. They have also been very helpful and have not judged me one time for the debt I have. I would recommend them to anyone that needs help.
Reviewed Aug. 12, 2019
Everyone was very helpful and gave easy instructions. I am looking forward to having my debt resolved. Thank you for your help and your patience. If everything goes as well as the application and welcome process all will be great.
Reviewed Aug. 12, 2019
My experience so far with National Debt Relief has been extremely informative. They take you in and give you all the information you need to make an educated decision on how to relieve your debt. They tell you possible outcomes when dealing with creditors and how to handle those situations. I feel like I have someone I can call in any situation for advise. The fact that they only take a fee for their services after the services are complete is great. I also appreciate that there are no hidden fees. Any fees are built into the monthly amount so the price quoted is the price you pay. I would highly recommend them.
Reviewed Aug. 12, 2019
The process was explained and very professional. The team has took pressure off my situation. Thank God I can pay something towards my debts and still be able to eat. I was literally going crazy but now I have some relief.
Reviewed Aug. 12, 2019
I wanted to thank everyone for being so kind and helpful trying to resolve my debt issues. Everyone I talked to seemed to make sure I understood the steps I needed to take and what to expect in the future and be out of debt in 46 months.
Reviewed Aug. 12, 2019
I knew I needed help but didn't know where to go. Bank would not help because credit score dropped, saw the National Debt Relief ad on tv. I checked the reliability of the company and found great reviews. Called and talked to a client team member. The agent was able to help me out tremendously and took a great weight off my shoulders. Just having him tell me that my Debt could be cancelled in three years instead of thirty was amazing. I will definitely recommend National Debt Relief to any who needs it.
Reviewed Aug. 12, 2019
Very good communication. I understand what was explained to me. Oscar was very helpful. I would recommend National Debt Relief to any friend or family member who need debt relief. Good service. Very helpful. I look forward to working with National Debt Relief.
Reviewed Aug. 12, 2019
We were highly impressed with the efficiency and professionalism of National Debt Relief. This has been a long journey for us and we are relieved to be able to finally see a light at the end of the tunnel! Thank you for helping us navigate this process both now and in the future as we work towards a clean slate and better financial situation!
Reviewed Aug. 12, 2019
My experience with National Debt Relief was very rewarding for the service I received with the person I spoke with. (Diane **). I Hope that in the future I will have great service with national debt relief and all my problems will be better than it is as of now. Looking forward to having a better financial future. Thank you!
Reviewed Aug. 12, 2019
Clinton ** was persistent in helping me follow thru and help me get on the right track and the guy who helped me with my welcome call was to the point and professional. Overall an enjoyable experience and felt better when I got finished with the call and I feel confident my debt will be resolved.
Reviewed Aug. 12, 2019
My experience was extremely satisfying especially since I didn't think I would be approved for the program. I know that I got myself in all this debt by the scam and in trying to help others. When funds go out and nobody returns them, the money eventually runs out. I can't express how grateful I am for this program. I vow to myself never to get in this situation again. I most assuredly will be willing to recommend anyone I come across who is in the same situation. Thank you for your program and accepting me a client. God bless.
Reviewed Aug. 12, 2019
I had some debts and I didn’t have a lot of time to organize, make phone calls, and all the things that it requires to get all of that taken care of. NDR has a service that does that, so I reached out to them. Enrolling with them was easy. It was over the phone and it was very aboveboard. Initially, when we started everything out, they requested a goal, as far as how much money we should have. The money is automatically taken out of my check every two weeks and it works out just fine. It’s something that I can afford. We’ve worked to create an account of money, then we worked to find those that I had current debts with. As soon as we had enough money available, they started to reach out to those creditors and negotiated payments. They also let me know that in the event that if I were to come upon hard times again, I should let them know and we can work with whatever budget I needed to work with. It’s a very open door with them.
Their reps have been very friendly, too. They come to me whenever they agreed to a creditor to make an offer. They send an email and give me a call. With the email, they give me all the details of what’s required and I could approve it by email. But typically, they call and tell me over the phone what the particulars are, as far as the agreement and everything and I give them my approval there. If I see that there’s anything else that they should look into further, they do that as well. My experience with them have been very positive and I'm very comfortable working with them. They call me and we discuss things, or I call them. I’ve also moved so I had to make an address change and it was no big deal. I’ve called back when they left a voice mail and dealing with them has been very easy. They are very personable and very easy to understand. They break things down so I understand what’s going on.
At the moment, the program has done wonders for me. My credit rating has gone up substantially and I was really pleased with the way things were proceeding. Before, my credit score was down at 499 and it was crazy. And now, it’s gone up to 571, so we’re skyrocketing in the right direction. I signed up with them sometime in March, so we’re knocking the different debts, working payments on there and getting those things taken care of. There are still a few outstanding debts that I have and we’re still accumulating savings. But so far, with the payments set up and made, within the next two years, I’ll have all my debts cleared. I'm very satisfied with their service and the program is doing exactly what I wanted. I recommend my friends to National Debt Relief.
Reviewed Aug. 11, 2019
I have just started the program but everyone I have spoken to so far seems very professional and courteous and seems to genuinely want to help. I am a bit worried about the possibility of legal actions by a creditor(s) but hopefully National Debt Relief will be able to keep that from happening.
Jason, welcome to the program. Our agents always strive to ensure that your experience is as smooth and stress-free as possible. In the event of any possible escalated collection activity, we can still help, don't worry. We work with the Law Offices of Robert Gitmeid and Associates, and one of the attorneys in their network can give you further assistance.
Reviewed Aug. 11, 2019
So far everyone has been very helpful with my enrollment. Very knowledgeable and professional. They have explained everything in great detail and answered my questions very well. I am looking forward to completing the program and starting fresh. All the paperwork is very well written and has helped with understanding the process.
Reviewed Aug. 11, 2019
I needed to have all my loans consolidated. I enrolled myself with National Debt Relief and the process was fast. They went ahead and transacted the minimum amount that they can offer for the credit cards that I owed and all I had to do was pay the monthly premium. My rep has done well. He was quick and he did all the work. All I need to do is sign and if I agreed with it, then he processed it on the right manner.
Reviewed Aug. 10, 2019
The Debt Relief Program and their staff has really eased my mind and my worries about how I was hoping to get out of debt without my life being torn apart, and I appreciate it. It has also helped me to be a more responsible person in knowing how to pay off my debts.
Reviewed Aug. 10, 2019
I enjoyed my experience with National Debt. They were very informative and helpful with my experience. They actually made is a pleasant experience. They explained the procedure about the creditors and how they will negotiate with them and about my savings account.
Reviewed Aug. 10, 2019
Very pleased with how easy it was to get started with National Debt Relief. Everything explained in very understandable language and all my question were answered? Was very comfortable with the whole experience. Will be recommend this program to others who are in the situation that I am in. I want to send a special thanks to all the people that I have talked with concerning my jointing National Debt Relief.
Reviewed Aug. 10, 2019
The representatives are friendly and knowledgeable. I am grateful for the services offered. I look forward to working with them to reduce my credit card debt. They explained everything in detail and they made sure I understood. I would definitely recommend my friends and family members.
Reviewed Aug. 10, 2019
The call and set up was easy. Everyone I have spoken to has been very nice and helpful explaining things and answering questions. All the email are walked through beforehand so you know what you will be receiving. Once you have opened and replied to things in the email it auto sends back with your replies.
Reviewed Aug. 10, 2019
Both representatives were very knowledgeable and very patient. They both helped with making sure I fully understood all that went with setting up my account. I would definitely recommend this service as an alternative to bankruptcy. I can now move forward knowing that I am a step closer to being debt free.
Reviewed Aug. 10, 2019
Everyone that I talked to was fantastic. They made sure to go over everything paragraph by paragraph in a way that made it easy to follow and understand. They made sure that I always had the opportunities to ask questions but I did not have any because they covered everything I could think of.
Reviewed Aug. 10, 2019
The entire process was very easy and thorough. I highly recommend this program for anyone going through hardship. Both my initial contact with Kristyn and my welcome call were smooth and they were able to answer any questions I did have.
Reviewed Aug. 10, 2019
I received valuable information and support on my road to a debt free future. Nathan ** and Amanda were great in explaining everything in full detail. I am looking forward to some stress relief and having some weight taken off my shoulders but still being able to take care of my responsibilities. I will definitely be recommending National Debt Relief to my family and friends. Again Thank You.
Reviewed Aug. 10, 2019
All were very helpful and courteous. No one made me feel badly about my situation. They were trying to help me make things better as quickly as possible. Thank you? I can’t thank you enough for being there to help people who are in situations and need expert guidance to find a better alternative to resolving their problem.
Reviewed Aug. 10, 2019
My customer service rep was Ari **. He was top notch. Very knowledgeable on all aspects of all the services NDR offers and really set my mind at ease as this was not an easy decision to make. He made everything crystal clear for me.
Reviewed Aug. 10, 2019
We just got started with the company, and we have found the service to be very good. The agent we spoke with was very knowledgeable and was able to answer all our questions to our satisfaction. We would recommend this company to our friends.
Reviewed Aug. 10, 2019
I was frightened that I had gotten myself into the situation I had. Everyone I talked to was reassuring that I wasn’t alone and things will get better! I’m looking forward to working with this team and getting out of this financial situation!
Reviewed Aug. 10, 2019
I was satisfied with who I was talking to. She was very nice, she would stop what she was said if I had a question, she would answer it for me, make me feel comfort about my decision to call Debt Relief.
Reviewed Aug. 10, 2019
I was very pleased how my interviews went today. I had identity theft and I did not feel I would climb out from under the rock I have been hiding under. Glenn helped me realize that I can get my financial affairs in order. Thank you.
Reviewed Aug. 10, 2019
The women I worked with were extremely helpful. They answered all my questions and broke down the agreement and the plan for the next 4 years. They took their time with me ensuring I understood everything and was not judgmental.
Reviewed Aug. 10, 2019
I'm so thankful for all the assistance I've received so far from NDR. Everything is stated in ways I can understand and truly feel like the company cares about helping people. I am looking forward to financial freedom and saving for my daughters future!
Reviewed Aug. 10, 2019
Everybody spoke so highly of National Debt Relief. The enrollment process with them is very easy and the customer service is great. They are able to work with whatever plans you have. I have been working with them for less than a year and I'm in the middle of the program. The payment plan was great and I never had any issues. They’ve been great the whole time. NDR has taken really good care of us and now, I know that there’s an end to my current situation.
Reviewed Aug. 9, 2019
Everything so far was very simple! Everyone was a pleasure to deal with! Highly recommended! They work with you to get your debt under control. I can't think of another company I'd rather deal with. I would give them four stars all the way!
Reviewed Aug. 9, 2019
Karlton was very helpful and explain everything in a professional manner. I am glad I am applying for assistance with my debt thru National Debt Management. I'm sure all the hardship I'm going thru will give me some relief. I will give myself a few days and maybe even after my first payment to get more relief of my debts.
Reviewed Aug. 9, 2019
Angel And Kaitlyn were very helpful explaining everything the process of all I needed and answering all my questions and that they could help me resolve my debt with my creditors, really appreciate their help in all they did for me.
Reviewed Aug. 9, 2019
Had a good experience with the application process. It was fairly quick and simple. Everyone was very friendly, knowledgable, and helpful. They answered all our questions and made us feel secure about our decisions to trust the process. So far would recommend.
Reviewed Aug. 9, 2019
They made everything clear and that I understand everything that will and can take place... I will recommend this company to anybody, my entire call was very understandable. I advise anyone that's looking for help to contact the very nice people, they are there to help you. So again I thank you guys for taking the time to make me feel like I'm closer to being Debt free...
Reviewed Aug. 9, 2019
Exceedingly helpful, responsive and highly professional while at the same time showing personal interest. Their integrity with this program is admirable!! I worked with three of your representatives and each one was dutifully great to work with. Will provide their names but you probably have them. Thank you.
Reviewed Aug. 9, 2019
Professional and nice. Explained fully about the program. Just started so I won’t have a complete accurate review until I’ve completed the program which is 39 months from now. Hopefully, it’ll be good and relieving. I don’t want to have any more debt. I need this help tremendously So I can focus on saving money for when I retire.
Reviewed Aug. 9, 2019
My overall experience was great. Every step of the process was fully explained to me. The representatives were very friendly and spoke with a smile. I am at ease now. I greatly appreciate all the help given to me. Thank you very much!
Reviewed Aug. 9, 2019
Absolutely awesome. Very thorough and clear and answered all my questions without hesitation. I would happily recommend this program to family and friends. My husband had recently used the program and suggested I take advantage to it as well. Thanks for your time and patience????
Reviewed Aug. 9, 2019
My experience was very good, professional, and informative. This program should help me get on track. Having my credit back mean a lot to me. It's nice to know that after a person hit a bad time in their lives. It's good to know that there is a way to get back my dignity.
Reviewed Aug. 9, 2019
Very nice to talk to especially Katherine. I hope our experience with this company is a good one. The only thing I’m not looking forward to is the credit card companies calling us. I wish we didn’t have to deal with any of them.
Reviewed Aug. 9, 2019
Customer service and representation was accurate and detailed about what was going to take place and reviewed all documents before signing. Felt very comfortable making decision. Also the service and professionalism was very good toward making the choice of picking National Debt Relief and their associates were very formal about my options.
Reviewed Aug. 9, 2019
The information seems transparent, the representatives provided lots of information and accommodations to assist in this process. We already feel a sense of relief knowing debt can be paid off sooner and we look forward to eventually becoming debt-free.
Reviewed Aug. 9, 2019
Everyone was super helpful! I was so happy to talk to people who care and understand my situation. I wanted to pay my bills but got into a situation beyond my control. The process was fast and I now feel so good that I will be free of debt sooner than I thought.
Reviewed Aug. 9, 2019
Chris ** was empathic to my situation. We all have a story and we want to tell that story - he let me and listened to me. Nancy with the Welcome Committee was detail and conscience of my time as I was at work when the came.
Reviewed Aug. 9, 2019
The process in my "initial welcome call" was vey proficient and well communicated. I clearly understood what was being provided, and my answers were clearly answered. I felt very comfortable with the person with whom I was speaking. I felt that all relevant information was provided to me, and when I returned home the information I needed was on my e-mail so that I could complete the remaining documentation. I am hoping the remaining part of the program will go as well, I feel that it will.
Reviewed Aug. 9, 2019
Greg ** was very helpful and hopefully, everything will be as he said. I hope to be able to now have more cash in my pocket instead of giving high interest to credit card companies. If everything goes as planned I hope that when I retire in 2 1/2 years I will be able to build my wife a nice home. Thanks to National Debt Relief.
Reviewed Aug. 9, 2019
I have just started the program so I can't give a 5 star until I see what happens. Getting started was easy though. The representatives were helpful and explained everything without wasting my time with small talk like others did. They got to the point and explained how they can help me and what I can expect. So far so good.
Reviewed Aug. 9, 2019
All my questions and concerns were answered upfront. It's nice to knowing someone is there to help you for a change. It's been hard staying on top of everything, now I feel like I can rest knowing things are being taken care of. Thanks, C.
Reviewed Aug. 9, 2019
Signing up was a lengthy, but thorough process. I still am a little concerned if our debt will be resolved but hopeful. Everyone we have spoken with over the phone has been courteous and patient. I asked them to repeat some of the information more than once and had a lot of questions.
Reviewed Aug. 9, 2019
Matt ** was wonderful. He explained everything to me and his time. I feel very good about signing on with your company. The young lady that verified all my stuff was also very helpful. I Prayed a lot about this decision.
Reviewed Aug. 9, 2019
Both customer service reps was nice and friendly and very helpful. The calls was easy and helpful, they told me to call anytime if I need help. Hopefully with their help I can rid myself of this debt. I would recommend this service to all of my friends in the future.
Reviewed Aug. 9, 2019
The team members were very patient with all my questions and I believe where I am where I want to be in my pursuit of reducing of my debt. The terms of the agreement were discussed with me thoroughly and I fully understand it.
Reviewed Aug. 9, 2019
Smooth process, could not be happier with how easy it was and how well everything was explained to me over the phone. Excited to see how well the program works out and free up my extra money I work for.
Reviewed Aug. 9, 2019
Program was easy to enroll. Excellent customer service from both the debt specialist and welcome call specialist. All program information was explained in great detail. Both specialist were friendly and continually asked if I had any questions. Would definitely recommend.
Reviewed Aug. 9, 2019
They were all very nice, took the time to make sure that I understood everything and even walked through step by step with me. Everyone that I talked with made me feel at ease. I would recommend to a friend.
Reviewed Aug. 9, 2019
The whole process of applying was very easily to understand. I was guided through each step of the way. I feel confident that I made the right choice using National Debt Relief and I am ready to become debt-free.
Reviewed Aug. 9, 2019
The person I spoke with today was very professional and accurate. I'm called, I decided on this program. I look forward to working with this company. The people I spoke with Steven ** and Alisha helped me a lot. They were very nice and had patience with me.
Reviewed Aug. 9, 2019
Called NDR. Talked with Warren **. Agreed to do contract. He walked me through through necessary steps. I am basically computer illiterate but his patience and understanding proved to be invaluable to getting through everything required. Do not know how this will play out in the end but sure appreciate all the support so far.
Reviewed Aug. 9, 2019
Adam ** and Amanda ** were great at helping me through the process of getting debt relief. They were very thorough in explaining all aspects of the program. I'm very happy with the attention and service that I received! Thank You!
Reviewed Aug. 9, 2019
This is the first time I have ever felt like a company has had my best interest at heart. The customer service representatives are so professional and friendly. At hard times like these, it is important to have people there for you, and they have done just that.
Reviewed Aug. 9, 2019
I asked several questions that either could not be answered or were not answered by the employee as they talked around the question. One employee told me a particular creditor did not like to settle but rather preferred going to court. A welcome employee repeated the same phrase so many times as to become irritating. Definitely need better customer service skills.
Thank you for bringing this to our attention. We try to maintain the highest standards of service and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed Aug. 9, 2019
Everyone we spoke with was very helpful and explained everything. They helped ease the stress of getting our life on track. The process of signing up was quick. The return call was easy and made sure everything was clear and we knew they could help us in every way.
Reviewed Aug. 9, 2019
Both Lauren and David were very knowledgeable. Sometimes the “script” gets long, so I found myself wanting to backtrack on the review process. But I was not rushed in any way and they let me talk through any clarification I needed. I also felt treated as an individual, not as just another client.
Reviewed Aug. 9, 2019
My experience was very good, the 2 ladies that spoke to me were very careful in explaining explicitly to me all the program. I was very satisfied and my problem was fixed in one day. I am confident that everything they explained will be true.
Reviewed Aug. 9, 2019
Very fast, great people, polite staff. They speak Spanish. They call me on time. I hope they keep doing a great job. They have good advices. They a legal support program for a reasonable price. I hope it's the right choice.
Reviewed Aug. 9, 2019
I looked up National Debt Relief online and was called back in just a couple minutes. I experienced exceptional customer service and everything was explained clearly and in detail. This has taken a huge burden off my shoulders and will help me eliminate debt I would never have done on my own.
Reviewed Aug. 9, 2019
Everyone was very professional to work with and so helpful. Look forward to working with your company and getting rid of my debt in a much quicker way. The service made it easy and convenient to make monthly payments.
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