National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
Visit www.nationaldebtrelief.com- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 23, 2019
Very helpful and courteous. They walked me through everything and made sure I understood everything I needed to. Gave me many different options to explore and ensured that I picked the one best suited to me. They also helped set up a budget for me to make sure that I could handle both the program and daily life.
Reviewed Aug. 23, 2019
Markus and Sandra were very reassuring that this program will help me and my family. I am grateful and pray that everything turns out alright. Thank you. I don't have much to say because I just started this program. It sounds too good to be true, but I am going to give it a chance and hopefully it all works out.
Reviewed Aug. 23, 2019
I have a serious dislike for talking about any and all financial situations. All individuals (Kaleem and Alyssa) have been kind, informative, helpful and made me feel comfortable. I didn't feel like anyone was judging me, only that they sincerely wished to help me and understood my situation. Thank you!!
Reviewed Aug. 23, 2019
Everyone was very helpful and made the process very easy. I thought it was going to be difficult at first, however speaking to the representative made me feel comfortable with the decision. I want to say by far this is the best experience I have come across in a while. I have done customer service for over 9 years and it is really hard to come across amazing service like this. Keep up the good work!
Reviewed Aug. 23, 2019
On 8/21/19 I enrolled in NDR Program. Mr. **, was very professional, knowledgeable, and reassuring. I was at ease with the process. He was confident in my positive outcomes. The welcome call agent, was just as knowledgeable, walked me through the process, and she was very patient. Quick with her response to my questions. Thank you NDR SUCCESS TEAM.
Reviewed Aug. 23, 2019
Adam ** was my debt adviser and I just want to say that he did an amazing job with providing me with the information that I needed and answering all of the questions I had. He got me approved for the program and I am excited to start this journey in becoming debt free and returning to my daily routine without stress. Thanks for everything!
Reviewed Aug. 23, 2019
They were very persistent in calling me when I didn't respond to their email. I think the contract should be available to read ahead of time prior to signing. I felt they were is a big rush to get me to sign everything before I understand everything.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed Aug. 23, 2019
I spoke with 2 different representatives and both were friendly and knowledgeable. I felt embarrassed having to make this step I first place but they didn’t make me feel bad and tried to help me understand what I was signing up for and the benefits of resolving debt this way.
Reviewed Aug. 23, 2019
Very good informative. All staff helpful in assistance of information. Very prompt easy to follow though all the step in the process. I will also like to thank Mr **. He made the process easy to understand.
Reviewed Aug. 23, 2019
The National Debt Relief customer service team was very knowledgeable, patient and kind. We were very pleased with the outcome of our conversation with national debt relief. I highly recommend this program as a way to get to financial freedom!
Reviewed Aug. 23, 2019
So far the NDR program has been good but it just started and haven't made a payment yet. But they provide a lot of support up front and explain everything pretty clearly. Guess we'll see how well it goes when my debts are all cleared up. Thanks!
Reviewed Aug. 23, 2019
I found the folks at NDR to be very professional, courteous, and extremely helpful. They took the time to speak with me about all of my debt and offered me the best possible solution. I was very nervous about entering into a program and they completely understood my situation and explained what needed to be done and how to go about it.
Reviewed Aug. 23, 2019
While getting set up for our debt relief we were met with professionalism and kindness. I appreciate the understanding and compassion of our representative. We are looking forward to working with Nation Debt Relief to get ourselves out of a hole that has been growing out of control over the last 5 years.
Reviewed Aug. 23, 2019
The agent was very polite and patient with me. I have no complaints. The agent identified themselves and was very professional and really acted like they cared about my situation which means a lot being I am going through a lot. I interrupted the agent as they were talking and they answered my question promptly. I am very satisfied with the service I received and I'm very excited to start this new journey with your company.
Reviewed Aug. 23, 2019
This was a very positive experience, we were nervous but Gary ** was understanding and compassionate about our current situation. He did not once make us feel bad, but encouraged us to move forward. One professional guy that cares about people, we loved that about him.
Reviewed Aug. 23, 2019
I recently applied to multiple debt relief program and National Debt Relief was far the best team that really wants to get your attention. Other competitors had me waiting for minutes and almost to an hour to speak with a representative. Aqueelah ** is a great help. She was very flexible and will work with you. In my area I have a bad to no signal, and she gave me other options on how to communicate with me. Overall it was a great and professional business they have and will recommend it to everyone who needs help with debt.
Reviewed Aug. 23, 2019
NDR personnel listened to my concerns about my financial situation and offered practical solutions. Everyone I spoke with was well-informed and answered my questions thoroughly. I did not feel pressured into doing anything that I did not fully understand. This service is truly helpful to people like me.
Reviewed Aug. 23, 2019
My experience with your company is a positive one, thus far. I appreciate your communication skills. I have been serviced in a thorough way. The Customer Service and Welcome Representatives are very pleasant. Thanks, for your mannerly attentiveness and undeniable professionalism. Respectfully, Diane.
Reviewed Aug. 23, 2019
National Debt Relief had the better rate that I could deal with for what was coming out of my check. Their rep kept me abreast of what was going on and everything was excellent with the interaction. I can go online to check the status of any creditors who are still outstanding as well as check my total deposits and the whole nine yards. I've only been with them for a year and we’re not finished yet but working with them on my payment plan has gone well. I can afford what they’re taking out every month.
Reviewed Aug. 23, 2019
Mr. ** was great in helping this family get back to enjoying life again. Being credit card free is a great feeling for those that are up over there budget. Thanks again to all in that company. The represent that called back to finalize agreement was also fantastic. Happy days ahead.
Reviewed Aug. 23, 2019
Finally I feel like there's a chance to rise above my debt. I was slowly sinking in my monthly payments until I came across National Debt Relief. Thank goodness we have companies like this to turn to when in need.
Reviewed Aug. 23, 2019
Such an amazing team that went above and beyond to help me resolve my debt! I would highly recommend National Debt Relief to anyone! The welcome girl and Gedy ** were amazing in helping me set up and get approved. I appreciate everything!
Reviewed Aug. 23, 2019
I was very comfortable talking with the people who assisted me. They were wonderful at walking me through all the steps, and made sure I understood everything. Especially Kameel **... Thank you for all the help, you are awesome!!
Reviewed Aug. 23, 2019
No comments, smooth transition from person to person, all the questions I had were answered in a timely fashion. Almost as if I had no questions in the first place. Associates were extremely knowledgeable of the entire process and throughout.
Reviewed Aug. 23, 2019
Hello, Thank you for this opportunity to share my thoughts. Learning about National Debt Relief (NDR) has given me HOPE! After drowning under the weightiness of compound interest for years, I'm so grateful there is a real solution to help me attain financial freedom. It was the expertise of Mark, my Certified Debt Specialist, who reinforced my decision to join. It was Sade, during my Welcome Call, who added another level of confidence and confirmation that NDR was the right choice! She was thorough, detailed, patient, and the list goes on! I am encouraged that with dedication and focus, I can truly look forward to getting my life back!! Thanks again!!
Reviewed Aug. 22, 2019
We’re happy that they explained everything well and we understood. Thank you for attending us well and going through each step and answering our questions. We really appreciate it. Thank you for your patience and we’re happy to know that we found a solution and found this website.
Reviewed Aug. 22, 2019
Very satisfied with the people that I was talking to. I will highly recommend my friends that need help to help them out of debt. Thank you all for the wonderful experience. This will definitely help us out of our debt. I would like to thank Justin and Pamela for the wonderful job for helping us out.
Reviewed Aug. 22, 2019
Liz was very helpful! She gave me a lot of information and was patient and kind when answering all my questions. I appreciate the time spent to verify all my information and her making sure I understood everything before signing anything.
Reviewed Aug. 22, 2019
National Debt Relief helped me with every step of the way throughout the whole process. Very compassionate, warm service and they are pretty straightforward. Them helping me and me reaching out to them definitely is a weight off my shoulder. A must to do if you are falling behind your bills.
Reviewed Aug. 22, 2019
This was a very big decision for me, I still can't believe it is something I am doing. But after all of the phone calls and interactions I have had with this company, I am feel very secure and confident about my decision. I already feel a bit of relief just knowing that I won't be drowning forever. Thank you.
Reviewed Aug. 22, 2019
Everyone that I have talked to has been very thorough and helpful while registering. I was surprised at how quick of a process this was and I’m very excited about how much money I will save. I will finally be able to start fixing up my house now that I have the extra money.
Reviewed Aug. 22, 2019
Joel ** was very knowledgeable and thorough explaining the debt relief process to me, it is a comfort knowing that I can look forward to eliminating my debt in the next 2 years if not sooner and with the possibility of becoming debt free before I retire! Thanks for your assistance!
Reviewed Aug. 22, 2019
The team that I was assigned to was phenomenal. They stayed with you until you understood and was satisfied with the program. I found the team highly professional, knowledgeable and enthusiastic in helping me. I am pleased to confirm that I am very satisfied with the service rendered.
Reviewed Aug. 22, 2019
The staff were very professional with me during this process. Explain clearly about the debt relief program. Mr. **, gave great details about what I was reading during my application agreement. Again, I appreciate your company help during my financial situation.
Reviewed Aug. 22, 2019
The representatives are very helpful and explains everything thoroughly. I enjoyed speaking with the reps. They answered all of my questions. I am going through a tough time and they are very thoughtful and understanding. I would recommend to other people.
Reviewed Aug. 22, 2019
The experience I had with Oz ** and the person who helped me with the welcome call is satisfactory / excellent, they were knowledgeable and well versed on the subject. There was no rush, both of them make sure that I understood the concept of the entire procedures. I would definitely recommend this team to someone.
Reviewed Aug. 22, 2019
After seeing NDR, on an early morning TV infomercial, I decided to give them a call, for help in solving my financial situation. I received excellent advice and service, over the phone, in moving forward to making me debt free. The representative on the phone was knowledgeable, patient and detailed in his advice to me.
Reviewed Aug. 22, 2019
Very impressed, described everything in great detail, took the time to make sure I understood everything, and most importantly made me feel comfortable going with them even just talking with them over the phone. Highly recommended if you’re in a bad situation and need help.
Reviewed Aug. 22, 2019
Any question or concern I had they answered and reassured me on it all. They take your time with you and constantly stop to ask if you have any questions at all for them. I would suggest National Debt Relief to all my friends and family!
Thanks for the endorsement, Rachel! We're happy to hear that things went well for you. Don't be afraid to stay in touch as you progress. We're sure you'll have questions and we're happy to answer them for you.
Reviewed Aug. 22, 2019
So far so good but the process has just begun. Staff was helpful with my problem and answered all my questions I had at the moment. Hopefully the whole process goes as well as it is going right now. Thank you.
Reviewed Aug. 22, 2019
I'm a widow and relocated myself and my young boys to Florida. As a part of that process, I incurred a lot of debt with the relocation as well as unexpected expenses with buying a new home. I wasn't sure how I was going make ends meet! After I spoke to the people at NDR, I finally have hope again. Everything was very straightforward and easy to understand. I can't wait to be debt free again in 3.6 years!
Reviewed Aug. 22, 2019
My experience has been good overall. The information I felt was quite clear. I did not feel pressured to start the program unless I choose to. I just hope for the program help me get everything back on track and to help me with any questions or concerns I may have in the future.
Reviewed Aug. 22, 2019
Cheryl was very helpful and trustworthy. I got slightly different information from her and the welcome team. Thank you for all of your help and I look forward to finally being out from under this credit card cloud!!!
Sincerely Kevin
Reviewed Aug. 22, 2019
I really didn't want to seek a resolution but saw no other possible way to resolve debt. I researched many companies and found this one to have the best results and reviews. Their counselors went through the process thoroughly and with extreme patience. What could have been a very distressing situation was handled very professional and with courtesy to me.
Reviewed Aug. 22, 2019
Mark ** was awesome. We had some communication issues (cell phone vs landline) and he found a solution. He also tried to assuage my fears (not an easy feat given the circumstances). The welcome agent I spoke with (Dottie/Dorthy- sorry can't remember) was informative. My only suggestion would be to sound a little less scripted. This is a major decision. Some personal aspect would have been welcomed.
Reviewed Aug. 22, 2019
When I initially called, I can honestly say I felt very good about the person I was dealing with, very honest, professional, and helped me understand everything and answered all questions I had. I shared the same experience with the Welcome Call.
Reviewed Aug. 22, 2019
Aubrey and the team made me feel welcomed and that I didn't have to be ashamed of the financial results from my hardships. I finally can feel some relief in being able to pay off my debts and afford to take care of my household with my husband's current job situation and my off and on declining health. This was a step in the right direction, and I feel that my debt settlements are in good hands. I finally have some support through this hard time. Aubrey was very informative about the program. Thank you!
Reviewed Aug. 22, 2019
Very professional, attentive to my needs and provided guidance when feeling confused. This program is the first step to make the necessary changes to help me and family have a brighter future. We are eager to begin working together.
Reviewed Aug. 22, 2019
I called your firm and asked about your debt relief program. Your Service Staff had me accepted and ready to go in one day. They were very kind and very understanding. I appreciate how they don't make you feel bad or like you failed. Thank you much for your help and allowing me to start again.
Reviewed Aug. 22, 2019
Just started the program today. So far the NDR staff has been kind and understanding with my financial situation. Though this is just the beginning. I’m already starting to feel like a huge weight has been lifted off my shoulders.
Reviewed Aug. 22, 2019
I signed up for debt relief with National Debt Relief and so far am very satisfied. Everyone I have spoken with, especially Ray, has been extremely helpful and efficient. Our situation has been a little more involved than some, I think, and they have been very patient and accommodating. I would recommend to anyone.
Reviewed Aug. 22, 2019
The people that dealt with me were very courteous and professional. Things were done quickly and efficiently. I would recommend this service to anyone in need of it and there is no shame in having to do this. Sometimes people have things happen in their lives unexpectedly and need help from various sources. This is a good one for an overextended finance situation.
Reviewed Aug. 22, 2019
I now feel confident that this program is the one for me. The staff is patient and very knowledgeable on what works for me. Looking forward to be debt free! Thank You. For a while now I have been trying to organize my expenses. Now I can and in Fair time.
Reviewed Aug. 22, 2019
All parties involved have been very easy to contact and very quick respond to e-mails. Phone representatives have been very helpful and knowledgeable. Smooth process so far. This was a first-time experience for me and I was a bit nervous, but I feel that I am in good hands with NDR.
Reviewed Aug. 22, 2019
Excellent customer service, very knowledgeable, patient and kind. Answered all of my questions without hesitation. As long as things go smooth and everything as planned, I would recommend National Debt Relief to anyone that needs assistance. Thank you so much for everything so far.
Reviewed Aug. 22, 2019
They two people I spoke with yesterday were very friendly and helpful getting my account set up. Their kindness and understanding of my situation made the process a little less stressful. Thank you for your services. I look forward to having this program in my life to get myself back on a good financial path.
Reviewed Aug. 22, 2019
Upon calling for the first time I found them to be very friendly, helpful and knowledgeable. Immediately I felt comfortable with talking to the representative from NDR, they were truly there to help me get back on my feet. I would recommend National Debt recovery to anyone who is struggling with credit card debt.
Reviewed Aug. 22, 2019
Everyone was so nice and helpful. They called me back everytime they said they would and they helped me so much so far. I would recommend them to anyone... I'm hoping for better things in the future. And I hope to be debt free soon.
Reviewed Aug. 22, 2019
The rep was knowledgeable and willing to help. The rep took the time to go over every item in the contract. The rep also made sure I understood the process. The rep was patient and understanding. I appreciate all the help provided by the rep.
Reviewed Aug. 22, 2019
To whom it may concern, I have been in a tedious transition in my life where I am in the midst of a divorce with sole responsibility of my 3 children. I pay my bills on time, however my efforts are meaningless when the over-payments are consumed by interest. I have done some research and have come across National Debt Relief with great reviews and results. I have spoken to a number of places like this, however it is something about the customer service and one on one interaction that made me feel comfortable.
My interaction starting with Devon ** was very pleasant where he would follow up and make sure that he was available to answer any inquiries I may have. Side note: I don't know what he looks like, but he sounds very handsome. He was very informative and he reviewed all necessary material effectively. When I did the welcome call, the young lady was pleasant as well and due to Devon's interaction, I had few to no questions for he covered everything with me. I pray that I am able to have the same or better results then the great reviews that I have already read.
Reviewed Aug. 22, 2019
Caly ** was very nice and was concerned with our situation. We felt at ease talking to her and she explained to us fully how to handle the process and advise us the steps we need to make to help us with our credit card debt. Ronald was straightforward and very helpful. He asked us questions that are very easy to understand.
Thank you for leaving a review this morning Sonny, and thank you for recognizing our agents' efforts during enrollment. If you ever need help with anything, don't be afraid to contact one of our Client Success team members with any questions or concerns.
Reviewed Aug. 22, 2019
Very professional staff and very welcoming experience!!! I was pleased at the short duration of time the entire enrollment process took to complete. Mr. Gary ** was very helpful and knowledgeable with completing my enrollment. I want to thank the Success team for welcoming me into the program and their help in distributing the necessary forms. All staff members had my best financial interest at heart.
Reviewed Aug. 22, 2019
I am pleased on how professional and knowledgeable all the staff are. This allowed me to my my decision and understand the whole process. To Matthew and the lady who took my return call for the welcome call, thank you for your time and patience. I really appreciate it.
Reviewed Aug. 22, 2019
Great initial experience. The representatives were very knowledgeable and able to answer my questions. I was pleased with the information provided to me during my first contact and it continued with my "Welcome Call". Thank you for a great and educational experience.
Reviewed Aug. 22, 2019
Going through debt can be so stressful but the staff was amazing and super friendly and definitely made the process so much more simple and stress free. Thank you National Debt for providing amazing customer service! Both of the members we spoke with were super nice and courteous.
Reviewed Aug. 22, 2019
Thorough, informative and professional. Liked the idea of supporting me throughout the entire process. The only concept that I am not looking forward to are the harassing phone calls and the negative impact on my credit score. Looking forward to the light at the end of the tunnel.
Reviewed Aug. 22, 2019
Everyone was kind and understanding. The hardest part was taking that 1st step. Most all of the information was passed via email, and that was a lot easier. All of my forms were sent to me online, I was able to sign and email back.
Reviewed Aug. 22, 2019
Very much honest and they don’t leave any details out which is great. I had a great experience signing on with everyone that helped me today. I hope that after all my debt is paid I can then buy the house of my dreams.
Reviewed Aug. 22, 2019
Happy so far. Just started. So not much to report yet. So far all questions answered. All people that I have talked to have been pros. We will see if they deliver what they say. I'll fill out one of these later to let you know how it's going.
Reviewed Aug. 22, 2019
Upon first contact to get information I requested follow up and was assured I would receive an email with next steps items, however no email came through. Second time I contacted I had a great experience with my second call. Once things were agreed upon I was to complete an additional call to solidify the process and my experience with the person was very robotic and even unenergetic. However this is a required call. It was redundant as most of the information I had already provided. All in all this was not a bad experience and I would recommend this process to those in need, but strongly urge that anyone considering this option thoroughly read documents provided and reviews before moving forward.
Updated review: Aug. 29, 2019
NDR contacted me and was helpful in addressing my concerns and shortening my term length. As the Term progresses forward I see a brighter horizon with the support and help from NDR Supervisors.
Original Review: Aug. 22, 2019
Enrolling with National Debt Relief is easy but right now, things are not going so well. I had to default knowingly and accept the consequences while they actively work to resolve it at a lower cost with the creditors. The program was trending well, but as they were working with some of the creditors, they have falsely given hope and had to take back payments.
One of my accounts was gonna be paid off this month, but then they called me to say that they screwed up. Apparently, they didn’t come to a negotiation with the creditor and they were gonna refund me the payments. Moreover, when I call to go over the payments (additional payments or paying things earlier), the negotiators are not helpful. It’s my money in the savings account and I dictate how it gets sent, but they don’t follow that or share everything upfront. Working with NDR is comfortable though.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Aug. 21, 2019
Wonderful! I am excited to becoming debt free through this program. My husband found the website online and the process from start to finish was incredible. Everyone I talked to was nice and friendly and the program is easy to set up. I am very impressed and will recommend National Debt Relief to everyone.
Reviewed Aug. 21, 2019
I would definitely recommend anyone who is going through a financial hardship to call this company.
Reviewed Aug. 21, 2019
Matthew was clear on the terms and conditions of debt relief program. He went over step by step with what I need to do in signing up. The welcome call was understandable and clear on the process. Thank you for helping us get out of debt.
Reviewed Aug. 21, 2019
It is a big relief to be able to consolidate my credit card debt. And not being turned away. The people at National Debt Relief are very courteous and patient when explaining and answering questions. I will be recommending to friends and family.
Reviewed Aug. 21, 2019
I found the interviewers to be thorough and professional. They went over every document and explained the meaning and asked if I had questions and reassured me that they would take care of everything in regards to settling with my creditors. I appreciate their diligence on my behalf.
Reviewed Aug. 21, 2019
I had a great experience with Jakeith ** today. Help me through the phone and I’m happy my debts will clear off in 32 month period. Also happy how I was attended step by step with documentation. Thank you team.
Reviewed Aug. 21, 2019
They were very straightforward, and helpful. They were courteous, and helped walk me through the processes. They were able to save me a substantial amount, and I’ll have my debt paid off in a fraction of the time. The whole process was easy to follow.
Reviewed Aug. 21, 2019
The 2 people that I spoke with were very helpful and knowledgeable of your process. They made our decision easy and we’re able to answer all our questions. It’s awesome to think that we are going to be rid of our credit card in 48 months.
Reviewed Aug. 21, 2019
NDR Has a number 1, Customer Satisfaction in our book. They were very friendly, patient and professional. I would recommend NDR to anyone who wants to be debt free.. Thank you for all your support. Mrs. **
Reviewed Aug. 21, 2019
I didn’t expect this process to be so easy and I feel a huge burden is being lifted. We were feeling so hopeless and disheartened. Now we’ll get somewhere and that feels so good. Other than letting ourselves get into credit debt I don’t feel like we did anything wrong but difficult things kept piling on us and now I see a light at the end of the tunnel. Edme ** was so nice and so informative and compassionate and I appreciate that. I was scared that I would feel ashamed and he didn’t make me feel that way at all. Thank you.
Reviewed Aug. 21, 2019
I called because I received a piece of mail about debt relief. I am going through a divorce and it’s made things hard to get POF off. Both Antonio and Karen who helped were great!!!! They were Very thorough, helpful, and sincere. They made it simple and easy, I didn’t feel uncomfortable or uneasy during this simple 20 minute process.
Reviewed Aug. 21, 2019
Everyone I spoke to was very patient, getting everything done in a timely manner, yet taking time to explain things when needed. I was pleased with their abilities to take care of my needs. They were very efficient in going thru each step, stopping to make sure I understood everything. I'm pleased that I chose National Debt Relief, the team made me feel important and concerned for my situation.
Reviewed Aug. 21, 2019
Outstanding customer service. Could not be more pleased with how my experience went with National Debt Relief went. Explained everything well and in depth. Was a little concerned at first because I never have been put in this situation. But everything flowed well!
Reviewed Aug. 21, 2019
Pedro made sure that I understood everything and went over every Detail. He was able to answer all my questions and put me at ease with this difficult decision. I’m ready to be debt free and take back my credit.
Reviewed Aug. 21, 2019
We been struggling with our credit card payments for long time. We ask for help in my bank and they refer me to another company but I chose National Debt Relief, Because Kate ** was great and listen to my concerns, and guide me through the program.
Reviewed Aug. 21, 2019
Working with Kristoff ** and Andrew **, both gentlemen were knowledgeable throughout the initial sign-up processes and clearly explained the legalese of the situation. During our follow up Welcome Call we sincerely appreciated the knowledge and patience of your representative Sandra **, she promptly addressed a couple of outstanding concerns, made some minor changes and covered all the bases during our call - I vote to give that girl a raise!
Reviewed Aug. 21, 2019
I am very pleased and thankful to National Debt Relief for helping me get out of debt, which is a great relief to me. The service that I received from both of your representatives, Paul ** and Gloria ** was very professional, knowledgeable, kind, helpful and patient. Thank you, with much appreciation.
Reviewed Aug. 21, 2019
Very informative. Answered all of my questions and very professional. National is going to save me a ton of moneys. Wish I would have done this sooner. It would have saved me more then what I incurred. Thank you For all of your help.
Reviewed Aug. 21, 2019
Details were explained clearly on how the program works. Also was impressed that the process was completed in a day. Other than so many signatures needed that seems excessive the process went smoothly. Other than my credit is going to take a hit for at least six months I am glad I did the relief program.
Reviewed Aug. 21, 2019
Very good information given and very clear. The 2 people l deal with very well informed and spoke very well. Didn't overtalk me like some company do. Want to thank them for all their help to understand the program. Looking forward to work with this company.
Reviewed Aug. 21, 2019
Gabriel ** and the Welcome call staff was professional but kind and courteous. They made me feel comfortable and safe giving personal information over the telephone. I am pleased with the decision I made to work with National Debt Relief.
Reviewed Aug. 21, 2019
All questions were answered professionally, Eric ** took his time and was very informative and did a great job assisting me and providing with all the information. This is something I should of done years ago, and would of saved so much money.
Reviewed Aug. 21, 2019
I had a great experience. The team was very detailed and extremely helpful. The phone conversations with each member were very helpful in explaining the entire program from start to finish. This made me feel more secure about my decision.
Reviewed Aug. 21, 2019
I feel so much better now that I reached out to NDR. Their representatives have been so nice while I was feeling my worst. I can't even explain the overwhelming relief that I feel now that I made the call to NDR and have a plan to get out of debt. Their explanations of the entire program have been easy to follow and easy to understand. Thank you for being there when I really needed help. When this is all said and done, I promise I will never need you again, lol, but so glad you are here for me now. Thank you!
Reviewed Aug. 21, 2019
Both representatives were helpful. I appreciate everything they did for me throughout this process. I will utilize the resources provided during the two calls. I was slightly edgy on my second call but the representative stayed professional. Thank you again.
Jay
Reviewed Aug. 21, 2019
The process was so easy. All questions were answered before I even had to ask them. Everyone I spoke with was very nice and informative. Calling in was very easy as well. Happy I've made the first step in getting out of debt.
Reviewed Aug. 21, 2019
My representative was very friendly and informative. By the end of the call, I knew more about my program and had confidence that my account will be handled in the best manner. I have all the information needed to get out of debt and will be calling and emailing often to keep the lines of communication open.
Reviewed Aug. 21, 2019
I just enrolled into the program and I was honestly scared for a while thinking about any judgement being passed by enrolling into a program like this. But both representatives I've spoken with so far have been extremely helpful and kind and did not make me feel any less of a person because of the amount of debt I had. Now I am already so relieved and very excited to be a part of National Debt Relief!
Reviewed Aug. 21, 2019
I thought this application would be more tedious, but Stephen and Angel were very helpful and very informative with the entire enrollment process. I appreciate their patience and making sure I understood everything they were stating. Thank you.
Reviewed Aug. 21, 2019
I was a tough sell so to speak. We hadn't fallen behind on our bills yet. We relied on the credit cards to keep from doing so. Our representative was the MOST professional yet compassionate individual. I researched 4 different companies and this was the only one that gave me "the warm fuzzies". Our experience thus far has been wonderful.
Reviewed Aug. 21, 2019
I spoke with Lindsay about my account this morning. She was gracious, helpful, and professional. Please keep her on staff. It was a wonderful experience. Her thoroughness and attention to detail left me knowing that I was in good hands.
Reviewed Aug. 21, 2019
Safia ** could not have been more helpful during this process. All questions were answered, and communication was excellent in all stages of the application. I am confident in how this handling of our large debt will help us move forward financially. She made a difficult decision easier and provided all the information requested.
Reviewed Aug. 21, 2019
Mr. Joel ** was professional, patient, and treated me with respect and dignity. Debt Relief was a difficult decision for me, and Mr. ** was reassuring and compassionate. He is an invaluable asset to your organization. Pamela ** was also professional and friendly, as well as efficient as we processed the Welcome/Closing information. Both Mr. ** and Ms ** took their time with me, answered all questions to my satisfaction, and made this a favorable experience.
Reviewed Aug. 21, 2019
The representative with National Debt Relief was very helpful and respectful. Was able to walk through the whole process efficiently and effectively. The paperwork was not long to process and was placed into an affordable program. Hopefully my debt will be completed within the next 38 months or sooner.
Reviewed Aug. 21, 2019
In all business there are representatives there to get a check and share very little concern for the client. After speaking with Kay Maria and signing, two other people called me for the welcome call. They really confused me to the point of cancelling this assistance. Called Kay Maria and resolved all issues and call in an spoke with Ms. ** (Thanks a thousand times for your Help!) Back on board and ready to clear up my issues. Thanks to Kay Maria and Ms. ** you get the Oscar of the Day, Thank.
Reviewed Aug. 21, 2019
This was an easy process and I would highly recommend it to friends/ family. Was explained well and they was very helpful! Understood our needs and met them and kept our payments low and manageable. Thank for all you have done.
Reviewed Aug. 21, 2019
Josh took the time to walk me through the process and all paperwork. He patiently answered my questions and took the time to explain things until I felt comfortable. He listened to my fears and made me feel more at ease.
Reviewed Aug. 21, 2019
Everybody was wonderful, no complaints. I truly believe overall made the best decision of my life. It's saving me thousands of dollars. I couldn't pick a better company. My mother had told me about this National Debt Company, she heard that it's really good so, I follow up on her advice. I can't wait to become debt free. I won't never get myself in a situation like this anymore. I believe in miracles by the end of the year that me & my son would be living somewhere happily ever after. I am thinking really big already. God is so good.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed Aug. 21, 2019
I was very impressed with Qwan ** and the way he and the rest of the individuals working with me on my debt reduction treated me. They walked me through every step, made sure I knew they would be available to answer my questions day or night.
Reviewed Aug. 21, 2019
I was buried in debt from helping so many family & friends with their problems. Now, I have to think of myself, & get out of debt. I received a letter in the mail from your company. I called, & felt such relief! The gentleman that helped me name is Brazil. He was super! He explained things so carefully to me. I feel confident this will be my new start in life! Then, another day, a kind young lady spoke with me. Her name is Vanessa. She was very patient, & explained everything to me. Thank you so very much!
Reviewed Aug. 21, 2019
The representative Clyde ** was very professional. He took the time to answer my questions and helped me feel I was going in the right direction to get my debt in control. I would recommend the program to others in need of assistance.
Reviewed Aug. 21, 2019
Entire app experience would be improved 50% if the docs you attach WERE IN THE PDF FORMAT THAT ALLOWS FOR ANSWERS TO BE DIRECTLY TYPED IN! My rep, Jonathan, is Superman in disguise. He went above & beyond expectations by seeking help from another department re: how to transfer my Word doc to PDF when I STARTED TO CRY FROM STRESS & DIFFICULTY with trying to use your forms.
Reviewed Aug. 21, 2019
My first experience with NDR was embarrassing. The gentlemen I spoke with, Anthony **, seemed harsh and judgmental, this made me feel uncomfortable. Although, the second gentlemen I spoke, Oscar **, was extremely kind, understanding and more than happy to help. The gentlemen who returned my call after speaking with Mr. ** was kind and very patient with me. Mr. ** and the gentlemen I spoke with after him were very professional, courteous, patient and understanding. These two gentlemen made me feel comfortable admitting I needed help. Thanks so much for these two gentlemen.
Reviewed Aug. 21, 2019
Very professional and helpful! I was surprised how much I could save on my credit card debts. All the savings are amazing. Danny did such a good job explanations w detail.. Thanks! Best call I've made in a long long time..
Reviewed Aug. 21, 2019
Both reps I spoke with were very helpful and seemed to care. I appreciate the way they spoke with me as to not make me feel embarrassed about the situation I have gotten myself into. From what has been explained to me. I think I finally have a way out of debt.
Reviewed Aug. 21, 2019
The representatives were very helpful and friendly. They made me feel as if they had my best interest at heart. Most debt relief companies don’t have the customer’s best interest as a first priority. I would recommend National Debt Relief to my friends, family, and co-workers. I’m happy I chose National Debt Relief.
Reviewed Aug. 21, 2019
I am very pleased with the service NDR has given me thus far. I found myself in a undesire-able position, but the customer service reps helped me understand my options and how best to move forward. Very happy that I decided to pull the trigger and get debt free :)
Reviewed Aug. 21, 2019
The lady helping me with the Welcome definitely was reading the script word for word. If you want someone better, hire me. But you must pay great income. I am a podcast, public speaker, and blogger. I know how to flow and word smith perfectly!! The guy Luis was a great & thorough sales person. Keep him and give him a raise!!!!
Reviewed Aug. 21, 2019
Very informative and supportive. I'm excited to get this process going and pay off my debt. All my questions were answered and they made me very comfortable with this decision. I feel like I can contact them with any questions and support as we start this process. I'm a little nervous, but they do their best to put my mind at ease.
Jennifer, if there's anything we can do to help ease your uncertainty, please let us know. Our Client Success team is always happy to review the program in detail with you so you understand how it works. Thank you for your review today.
Reviewed Aug. 21, 2019
They were very helpful and explained the whole process. I’m confident that they are helping me the best they can!! I highly recommend them. Customer service was amazing! They answered any questions that I had and was very patient. I’m so thankful I found them!
Reviewed Aug. 21, 2019
I was dealing with another company, but didn't feel like everything was up and up... Definitely feel much relief after talking with people from NDR, and so far. Very happy I have terminated other program and been accepted into NDR.
Reviewed Aug. 21, 2019
We were very nervous to begin this program, but speaking with Daniel made our decision much easier. We cannot wait to overcome this chapter of our lives and begin the next one. We are still new to the program, but we are looking forward to what the future holds.
Reviewed Aug. 21, 2019
The experience was very helpful. I was given informative information. The information was helpful and help me make a decision. Both my agent and the underwriters made sure I understand the process and ask me many questions. I understood what my decision and how it was going to affect me.
Reviewed Aug. 21, 2019
Our reps helped us tremendously, all our of our questions were answered before we asked them and they were a real pleasure to work with in this troubling time. If we would've know it was this easy to have peace of mind we would've called sooner.
Sometimes, the most difficult of the process is the initial step but we're glad you got past that and called us. We're glad to hear that your enrollment went well. Thanks for leaving a review today, Samantha. We look forward to hearing more from you in the coming months.
Reviewed Aug. 21, 2019
Thank you for assisting me with what feels like a black hole. I only wish I would have stayed in the program the first time I enrolled. Chris and the Client Success Team were very helpful and understanding. I appreciate the assistance.
Reviewed Aug. 21, 2019
Great service great help. Overall great people over the phone. Not confused at all. Super happy with the customer service help. Amazing amazing. They explain detail by details. Wasn't confused at all. The two people I talked to are amazing.
Reviewed Aug. 21, 2019
Taiji ** was so AMAZING!!! Because of her, I found the debt relief that I was looking for. She answered all of my questions, patiently walked me through the process/terms and ultimately made me extremely comfortable about my decision. I wish I could give her 1,000 stars!!!
Reviewed Aug. 21, 2019
The customer service rep and on call rep were extremely nice and pleasant and made an uncomfortable situation a little more bearable. I hope to be debt free in about four years and to be able to live stress free.
Reviewed Aug. 21, 2019
It's going very well with National Debt Relief. The cost is worthwhile and the enrollment process was very easy. They're pretty prompt and always give me a call any time that they need to know anything or to be discussed. They definitely make the service pretty streamlined.
Reviewed Aug. 20, 2019
I spoke with Marvo ** who was very helpful in explaining the entire process. We have been struggling to make ends meet so I am hopeful that this plan works for us. I hope it goes as easy as it sounds.
Reviewed Aug. 20, 2019
I was scared at first but I really think I made a good decision going with National Debt Relief. The reviews help me make my decision to give them a call. After speaking with one of the reps I felt that they wanted to help me.
Reviewed Aug. 20, 2019
Great customer service provided by both people I spoke on the phone. Lisa was very helpful at answering all the questions I had, and explaining in detail how making this decision was going to help me in the near future. When I received the welcome call, Chantal was just as helpful. She went over every detail and provided additional information.
Reviewed Aug. 20, 2019
Qwan ** was a great help in getting me set-up and guided me through everything and explained it well. Vanessa ** did my welcome call and explained everything again and guided me through that portion. These two people are awesome on the phone, were clear, concise and well spoken. Breath of fresh air. Now I need to work in the program a few months to review the actual program I signed up for, but if it's anything like the beginning I feel confident I will succeed. Thank you.
Reviewed Aug. 20, 2019
I was extremely skeptical of using any of these companies but so far the experience has not been bad. I read the reviews online and it seemed like a good program. The staff was friendly and knowledgeable. I am looking forward to seeing positive results.
Reviewed Aug. 20, 2019
The Debt Relief program was stress free and we had great experience. Everyone we talked to was very kind and gracious. Would recommend this service to friends in the same situation. Melodie ** was really great to work with during this process.
Reviewed Aug. 20, 2019
Needed help with our financial situation, but didn't know where to turn. Looked up companies on-line, read good reviews on National Debt Relief (NDR) and my wife and I decided we would call NDR to find out how we could get relief from our financial mess. We were pleasantly surprised at the positive handling of our situation and also that they could help and we would be in a much better financial state once we completed the program.
Reviewed Aug. 20, 2019
Jay ** was who I spoke to on the first contact. Very professional and never talked down to me. We have tried to do our best since 2016 when this all started going down hill. Please know how great it is to have someone treat you with respect.
Reviewed Aug. 20, 2019
The people who helped me were so polite and informative. They made the process quick and painless. They helped me more than they know. I know I have two years left, but knowing I got the ball rolling I can now sleep at night.
Reviewed Aug. 20, 2019
I talked to Greg ** and Howard from the success team and they were very detailed with providing information with me. Greg not only told me about my best options but he also explained to me why the other ones would not be my best options. I felt very welcomed and will recommend NDR to people. Keep up the good job!
Reviewed Aug. 20, 2019
I love that Jay explains everything to me when I first called. The welcome team did a great job and and walking me through all the steps. Glad to finally be able to breathe. I was kind of worried about doing this at first but I need to help take care of my mom so I thank you guys so much for helping me out.
Reviewed Aug. 20, 2019
It is get relief to able to get my debt taken care and Chuck ** helped go through the process. He was was very understanding and helped me through it all. I would recommend anyone going through debt to get with program. I wish I would have done this years ago.
Reviewed Aug. 20, 2019
Cathy contacted me after I had submitted an online inquiry. My situation was out of the ordinary, and we worked through everything. It didn't take long for approval and we got everything reviewed, signed, and finalized. I can breathe easier now!!
Reviewed Aug. 20, 2019
Quick and accurate service. I’m glad I was able to find this service. I would recommend them to anyone going through hardships with their finances. National Debt Relief will help me get over this hurdle in my life. In 36 months I will have my debt paid and be back to normal. Thanks NDR!
Reviewed Aug. 20, 2019
It was stress-free experience with both service specialist, Armani and welcome specialist. Open and honest and very thorough regarding the program details and options. Glad I started this journey and feeling bit less stressed knowing that I have plans and people supporting me on this.
Reviewed Aug. 20, 2019
I was completely impressed with the professionalism and expertise of Kay ** as he shepherded me through every detail of the application process. It was a pleasure working with someone who obviously enjoys his job of helping others get out from under crushing debt.
Reviewed Aug. 20, 2019
Taiji and Nancy were very professional as well as compassionate during this grueling process. Taiji was extremely helpful in setting up my account. Nancy explained my responsibility well and to my understanding. I am relieved by their kindness and sensitivity to my situation. I also enjoyed Taiji's sense of humor.
Reviewed Aug. 20, 2019
So far everything has been Professional. Waiting to see what my Creditors will have to say. And how bad this will do to my credit. Interested in seeing how smooth this will hopefully go. Let you know as time goes on!
Reviewed Aug. 20, 2019
Very professional. Detailed helpful information. Took time to explain. Quickly responded to my issues. Explained every line by line into detail. Made me feel comfortable and at ease. I would recommend National Debt Relief to anyone. Great customer service. Very polite.
Reviewed Aug. 20, 2019
It was a good experience. Everyone is nice and is telling me all the info I need. They have let me know about my payments what happens if I don’t make my payments. Help me complete signatures, dates, payment options. He told me about legal actions of the creditors and so forth and so on. No attitude and they were there through everything with me.
Reviewed Aug. 20, 2019
The response time was quick. The associates was very nice and helpful explaining all the documents that my husband and I had to sign. They were very professional at their job. I would definitely recommend to my family and friends.
Reviewed Aug. 20, 2019
All people I have spoke to so far are very nice and answer any question I could have. They explain in detail how the program works. They know what they are offering and give us the reason why to choose them to help us with our debts.
Reviewed Aug. 20, 2019
So far I'm happy with the program and the help from this program that I have received. Looking forward to being debt free. It take a load off me as these bills are taking my life. Debt relief is exactly what is needed so thanks for all your help.
Reviewed Aug. 20, 2019
Great service and customer service was very informative. I am so glad I signed up. I will recommend any friend to this company that is in debt. Brandy ** was so professional, detailed and so helpful. She is an asset to your company.
Reviewed Aug. 20, 2019
I was assured by Brian this was the best step for me. At first I was a little unsure but he gave me enough info for me to understand this was the best way to go. The next steps the creditors were going to take was going to be taking me to court and the continued harassing calls was too much for me. I just had to give National Debt phone number and address to the creditors. Thank you so much.
Reviewed Aug. 20, 2019
Just wanted to thank you for reassure me that it is fine and you're there to help me not hurt me. Very curious and caring. I am scared but they reassured me they would be there every step of the way to help me.
Reviewed Aug. 20, 2019
National Debt Relief was very helpful in guiding me through this process. The team was thoughtful and understanding of my situation and devised a plan that I could work with while saving me money. I would highly recommend this company for anyone who has credit problems.
Reviewed Aug. 20, 2019
I just signed up for this service after trying to get myself out of unsecured debt. I can only review the entry process. Heads up, it's a long couple of phone calls. But, that made me more at ease that this isn't just a click and forget program. While explaining everything there will be things they say that might scare you, but just like going in for a surgery, there are always risks, but not getting it is worse than the risks. They appear to be tops in their game and I'm confident once the settlements begin it's going to be a relief.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed Aug. 20, 2019
Both Roy and Bell, I believe, was the welcome committee representatives name, were very detailed in describing all of the details and answered all of my questions efficiently. They were friendly and patient with me. Thank you. Debbie
Reviewed Aug. 20, 2019
All parties were professional and did a great job. They made me feel at ease during the whole process. I will not hesitate to recommend your services to others. It is a great relief to know someone is helping me with this financial burden. Thanks very much...
Reviewed Aug. 20, 2019
Wow. What a great experience so far. Everyone has been so nice and understanding!! They have took the time to answer my concerns and explain everything to me in detail. It's going to be a scary process because I haven't been late paying a bill in years but I'm putting my trust in you all. Thank you so much!
Reviewed Aug. 20, 2019
Overall process was very efficient and professional. My contact Yeasha was personable and efficient, the process was much more efficient and thorough. Electronic communication was clear cut and I was walked through every article in the agreement. Would highly recommend to family if needed.
Reviewed Aug. 20, 2019
So far I have been pleased with service. ERIC ** was very clear about what is offered and explained the program in detail. When I had difficulty getting paperwork submitted my questions were answered quickly by the person who answered.
Reviewed Aug. 20, 2019
Everything was detailed very good, all questions were answered in a polite and professional way. The work was completed fast with no problems. I would recommend them to anyone I know in the same situation. Thank you for all your help.
Reviewed Aug. 20, 2019
Due to the quickness in the response from one phone call it was a little overwhelming. There also was a bad phone connection (on my end) and it made hearing and understanding a little difficult. All in all we got through everything eventually and I am pleased I made the call. The representatives I talked with seemed to know what they were talking about and made the process work.
Reviewed Aug. 20, 2019
Sagid and Katelyn were both very helpful. I appreciate the kindness they both showed. This is a difficult time and I so needed the help. Although I am nervous about going forward I know it is what I need to do.
Reviewed Aug. 20, 2019
We found ourselves in a debt situation that we could not fulfill our obligations and it seemed hopeless. We searched online for help and National Debt Relief seemed the most reputable and, from the first phone call we made, the company really cared. They made no judgments, only help offered in a very sincere manner. Thank you!
Reviewed Aug. 20, 2019
My experience so far has been great in joining the NDR and hope after the end of it I will be very happy with the outcome of my credit. Kenny and the team is great. I just hope I can add this last account.
Reviewed Aug. 20, 2019
Had a wonderful experience with your representative name Josh. He went above and beyond the Call of Duty to help me with this process. If this process go as well as I think it is. I would gladly recommended to my family and friends. THANKS Again.
Reviewed Aug. 20, 2019
I think this is an excellent service. My mom recommended this service to me. I hope to continue to pay for service. I hope it will relieve me of my credit card worries. This is a completion of my application. Thank you for the opportunity so far. Excellent program for debt relief.
Reviewed Aug. 20, 2019
Is a good program but is that first time for me. I hope will be good like the tell thank you and god blessed you guys. I hope in the future I will tell all my friends how need help like me about the program. Thank you guys. Wani
Reviewed Aug. 20, 2019
Hello, Needed to say all staff so far have been awesome! Thank You very much for helping my self and my Family become Debt-free again. We look forward to working with your team to solve all issues we are currently facing. Thank You, Joel
Reviewed Aug. 20, 2019
I found out, after being with the company for over two years, that they have a minimum amount required for adding it to your balance. Even though you tell them about all of your debt and they have access to it, unless you specifically comb through each line they could be leaving something off, due to that rule. However you do not inquire as to why the amount was left off, they do not have tell you. Now, for a bill that was $250, I owe well over $800 and facing wage garnishments. They do not tell you everything upfront and with further inspection, found out your "savings" mainly go to paying the bill for their "services", you really save nothing and they really do not protect from anything.
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. We will be reaching out shortly in order to better understand and hopefully resolve. You can also call us directly at 888-660-7427.
Reviewed Aug. 19, 2019
Great service, really did a great job with telling me all info and getting me a better understanding. I thank you for the awesome service and I have a clear vision on my debt and what I need to do to fix things.
Reviewed Aug. 19, 2019
Updated on 02/13/2020: So far, I’ve had three settlements done, and they should be paid off by June, which is good ‘cause I’ve only been in the program for six months. And they have been in contact with several others. That’s a good thing so far. The only thing is I like to stay on top of things and they can improve by doing more calls that will let you know what’s the status, or, “We reached out to this person or that person.” But I did speak to a couple of representatives. There are so many that they work with, it’s hard to make those phone calls.
The person who helped me in the enrollment process was very patient. When I asked her to call me back two weeks later, she always called back in that time. She wasn’t very pushy. She understood I was trying to figure out all my options before settling on what I wanted to do, and she gave me all advice and any information that I requested and required.
Original Review: I was very hesitate and worried about giving up my credit card but the more I spoke with individuals with the team I feel better about my future. I look forward to being debt-free and having a better control over my finances.
Reviewed Aug. 19, 2019
I want to thank your two representatives, they were very articulate and sincere with their effort to try to get us approved. They were both very informative and friendly with us. I want to express my gratitude and appreciation to them and your organization for helping us get back on the road to financial security.
Nimo
Reviewed Aug. 19, 2019
I had a good attention, professional service, clear and very good explanation. Quick respond and give enough time to explain and clarify all the questions. The customer service representatives were friendly and professional. I am very happy with the customer service I received today. Thank you very much.
Reviewed Aug. 19, 2019
I consider I have made a good choice in working with NDR and I'm sure that I will recommend NDR to other people and friends.
Reviewed Aug. 19, 2019
My representatives, Richie and Viola took the time to explain everything to me. I felt so much better when I got off the phone after enrolling. They were accurate and made me feel like everything is going to be okay and the process was very easy. I trust that I am working with a credible company.
Reviewed Aug. 19, 2019
I am very pleased with the help I received today. They checked my credit report and explained what credit cards would qualify. They walk me through the agreement. And later an agent called me to verify my information. It was a very pleasant experience.
Reviewed Aug. 19, 2019
Have a great customer experience with them. Both of the customer service Reps help me out today and answer all my questions. I think I can have a stress relief now and no more headaches. I am glad I made the decision to call them. Great company!
Reviewed Aug. 19, 2019
Just a short appreciation note to Nate ** for his professional, informative and patient guidance. Mr. ** took us through the whole process, beginning through end and answered questions with frank responses. As such, we feel comfortable with our decision and look forward to a commitment to be debt-free. Thank you!
Reviewed Aug. 19, 2019
I had the best service in explaining the subject to me by your member. Thank you. I definitely chose the right group to assist me in my debt relief. I would recommend this company to anybody interested in getting debt relief.
Reviewed Aug. 19, 2019
Both Markus ** and Viola ** were very professional and knowledgeable - patient and helpful although I was not given or assigned an Order Number. Not much else to add to these comments but want both Markus and Viola to be to made aware of my thanks for their assistance.
Reviewed Aug. 19, 2019
Above and beyond what I could have asked for, friendly, helpful, and answered all my questions. I would recommend them anytime. They walked me through every step and explained any and everything I asked. The male was willing to work with me and the female that confirmed the call was very precise with her job.
Reviewed Aug. 19, 2019
I received help from Terrance **. He was very helpful and explained everything to me in detail. I also talk with a man from the welcome team. I did not write his name down. He too was very helpful. I hope when I call I get the same support from your Customers Service.
Reviewed Aug. 19, 2019
Your customers' service represent was outstanding and very professional. I really appreciate your company for assisting me in getting back on track with my financial. I would recommend you to a friend and family. I’m back on the right path because of the opportunity you are assisting me with. Thanks for your help.
Reviewed Aug. 19, 2019
Dianna and Lisa both made me feel very welcomed and secure in this process! I was very nervous to call and start the process but they made it so easy and nonjudgemental in any way. Great customer service. Thank you guys!
Reviewed Aug. 19, 2019
I was skeptical until very professional Steven ** guide me step by step, made me to trust him, to follow his advice. The next person was Mona **. Very pleasant and yes professional too. I hope today it is a lucky day. I was scammed by American Credit Security Florida losing 10,600.00.
Reviewed Aug. 19, 2019
Somewhat happy I made a decision however I am taking a credit hit on my report hopefully it is worth it. Time will tell in the future. The agent was very informative polite and helpful also Mr. **... thank you.
Reviewed Aug. 19, 2019
It was a simple and easy process and has helped me get the ball rolling on getting out of debt. I am very thankful to Mr. Dan ** who helped me through the process. It made it very easy to understand the process and what the next steps are going to be through the program.
Reviewed Aug. 19, 2019
I have read some mixed reviews about how the service is good at the front end and then trails off at the end. I don't know if it's because of poor communication, so I have made an effort to make sure I have good communication and NDR has been very helpful along the way and has done what they have said they would do.
Reviewed Aug. 19, 2019
Just started with the process of my debt relief. Marvo is very helpful, give me hope and alleviate the stress that I suffer every day. Nancy in access team very courteous. She is very honest to answer my question the best that she can. Thank you.
Reviewed Aug. 19, 2019
The first time they responded to my online request, the gentleman was very kind, patient, and clear in his explanations. He also was reassuring and obviously experienced. When we finished, I felt very comfortable with my decision. He also explained that I would get a welcome call to go over details to make sure everything was accurate. I just completed the welcome call. Although it was a different young man, he, too, was very professional and precise. This has been a really positive experience.
Reviewed Aug. 19, 2019
Did a great job with the me set up and comfortable with the payment for the companies. They both did a good job with the information and get me the best payment and help me with payment to be set up for them.
Reviewed Aug. 19, 2019
I applied online to an ad for National Debt Relief, they responded within minutes of me replying to the ad. Johnathan ** was fantastic and so helpful and walked me through every step of the process, and Javier who did my welcome call was just as great. My stress level was dramatically decreased in the hour or so in dealing with your highly trained staff. Thank you so much.
Reviewed Aug. 19, 2019
I had no problem understanding the stuff said. Everything was explained good. The people explained everything to where we could understand everything. I feel this will help us to pay our other bills faster. Thank you all for the help.
Reviewed Aug. 19, 2019
I called the customer service center on 8/19/19 and spoke with Angelique. She was very kind, thorough, and patient with me! This is the kind of service I wish I could receive whenever I call a customer service department. I truly appreciated her help!
Reviewed Aug. 19, 2019
It was absolutely wonderful to talk to such a professional staff. It’s already a stressful situation to have to deal with and dealing with bad attitudes is the last thing you need. I was pleasantly surprised to hear such lovely people on the other side of the phone every conversation I’ve had thus far.
Reviewed Aug. 19, 2019
Everything went very well. I am happy to be involved with this company to have this debt taken care of so I can start my life over. The people I have talked to have been very supportive and understanding of my circumstance with my divorce. I appreciate all the help and look forward to working with you all.
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