National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Aug. 27, 2019
Your staff is awesome, patient and knowledgeable. Steven **, debt specialist answered all of my questions quickly and efficiently. When I called in for my orientation/welcome I spoke with two different representatives and they were just as efficient and helpful. Each department that I dealt with was very helpful and friendly. This is a huge step for someone to take and your team made it much easier.
Reviewed Aug. 27, 2019
I feel very well satisfied with National Debt Relief since its staff is very qualified and very professional, they helped me, they guided me and explained the program, its advantages and disadvantages and how it was covered at all times and how they would take care of the talks.
Reviewed Aug. 27, 2019
Darius was extremely helpful and was able to answer all of my questions clearly. I really appreciate that he followed up with me even after I had to miss our original appointment date and time. Darius provided excellent customer service! I would highly recommend him to anyone interested in the National Debt Relief program.
Reviewed Aug. 27, 2019
Everybody was so helpful and patient with me as they helped me navigate the program. There's a lot to know and a lot to understand, but as long as I can call frequently to the helpline I'm happy. I look forward to the day when I will be debt-free!
Reviewed Aug. 27, 2019
I am very satisfied with the company and the workers! They are very professional and also very care! Everything is running perfect! The customers services know their job. They walked me to all the process of the plan and explained everything with details. They are the best!
Reviewed Aug. 27, 2019
I have been looking to do this for a while and found that this is the best company to work with, as I have checked out several! The staff has been very helpful and has explained everything very well. This is all I have to say about this for right now.
Reviewed Aug. 27, 2019
The service I received from the representatives was very professional, courteous and friendly. I am very happy with the service at this point. I would recommend National Debt Relief to anyone I know who is in need of this service. Thank you and have a good day..
Reviewed Aug. 27, 2019
My process here was so wonderful and easy going. Dwayne and Christina were so nice to me and answered all my questions and put my mind at peace. They were very informative and talk to me like a real person. I feel so much relief because of them. Thank you so much. I can’t wait to start this journey and debt free life.
Reviewed Aug. 27, 2019
I received great help and a lot of information with trying to remove all the bad debt I have. Both ladies were willing to work with me and make sure I asked all the questions needed. No stone was left unturned when it came to how this process works.
Reviewed Aug. 27, 2019
Everyone I have spoken to in order to start the program has been very helpful!! Process was explained in depth and all my questions were answered. Representatives were polite and kind and willing to help. I highly recommend this program!
Reviewed Aug. 27, 2019
Excellent 2nd to none! Fast thorough process. Detailed work, relentless workers until through crossing the T’s and Dot the I’s. Step by step walk you right through it. Then a recheck and a recheck again. They get it all. Well done Marsiano! Well done...
Reviewed Aug. 27, 2019
Enrollment was super easy. Bill ** was great to speak with and was able to calm most of my nerves. He spent extra time going over things and explaining everything in a manner I could understand. Stay tuned to this adventure, I'll update my review as things proceed. I know it won't be a day in the park, however; if this works, I'll be thrilled.
Reviewed Aug. 27, 2019
When I initially contacted National Debt Relief. I spoke to Karter ** and we were on the phone with him for Over 2 hours! He was so thorough in explaining your company and the services we were going to be signing up for. Especially after we had been told by another creditor we should file for bankruptcy. We are so relieved to be under your services to get our debts paid off since my husband is disabled and I recently had knee surgery. It has been a challenge for the last year living paycheck to paycheck with all of his medical issues. Yes we have recommended a family member because of your BBB accreditation and nationally recognized services. We are extremely pleased to be your client.
Reviewed Aug. 27, 2019
Kate ** gave me a lot of information that helped me decide to how much I could pay out to get these two debts taken care of. Kate ** and Robert ** answered all my questions and made sure I understood how your Company works for people.
Reviewed Aug. 27, 2019
The 2 people I spoke with were very professional & nice. They were very patient with me when I didn't understand something they were trying to tell me. Overall the experience was very pleasant. I would definitely recommend them to family and friends.
Reviewed Aug. 27, 2019
Very welcoming as a new client that doesn’t know much about how exactly this works but they communicated and explained to me every concern I had that had me worried and went through all the steps to achieve our goal. Now I wait to see progress start.
Reviewed Aug. 27, 2019
The application process was very quick and easy. James was professional and was able to answer all my questions. We were able to complete the application process within 24 hours. I would highly recommend National Debt Relief for anyone facing financial difficulties.
Reviewed Aug. 27, 2019
Super quick and easy. They totally explained the process. I feel secure that this will get taken care of. I was worried and confused at the start. Now I am sure that the plan we have will work. Give them a try you will be happy.
Reviewed Aug. 27, 2019
The representatives were very knowledgeable and thorough, helpful and kind. They also allowed for questions and concerns and were professional in each encounter. Each representative took plenty of time and were respectful. I am grateful to have had this experience, as this is difficult process to go through.
Reviewed Aug. 27, 2019
Very professional and explained everything to where I understood what was being said to me. She was very polite and asked if I had any questions. She went through the forms that were sent to me through email and explained what the purpose of them were. Overall the call went great.
Reviewed Aug. 27, 2019
Both representatives I worked with, were very informational and thorough in everything. I have a great understanding for what I signed up for, and am very confident this was the right choice for me at this moment. Treasure was the main woman I spoke with and was so patient with me through the process and understood all of my concerns.
Reviewed Aug. 27, 2019
The representatives I spoke to were very helpful and informative and the call was a great relief. They went through all the steps and to help me financially. Your staff was so pleasant and took their time to answer any questions I had. I would definitely recommend your company to any one that needs it.
Reviewed Aug. 27, 2019
The experience was fast and very helpful. Information received was very knowledgeable and helpful. It really helped me understand my current debt situation. The options provided to me really seem appropriate. Thank you for all your great help. I would recommend you to any of my friends and family.
Reviewed Aug. 27, 2019
I had a really nice young man that answered all my questions and explained everything to me. Scott made sure I get everything signed. The Welcome call was a very nice man and I can not remember his name but did a great job as well.
Reviewed Aug. 27, 2019
I feel relieved that Recovery Debt Relief is the right avenue for me to get my finances back in the right direction. Most of my monthly income was going to pay bills. Now, I will be able to save and have some mental peace from using credit cards. Thank you!!!! I am well pleased with my experience with National Debt Relief. I felt, feel relieved, with this company handling my debt.
Reviewed Aug. 27, 2019
Edwin was a great help in this entire process. I felt at ease in this awful situation. He is an expert and was able to answer all my questions is a very clear way. I was appreciative of the information and his ability to follow up. Thanks.
Reviewed Aug. 27, 2019
Both specialists were extremely patient, clear and helpful. I felt comfortable asking questions and received the support needed. It helped me understand how the program works and made me feel much better knowing I finally will get out of my debt with help from the program.
Reviewed Aug. 27, 2019
Excellent guidance to find the best option possible suited for my needs. Very helpful from the start to finish in discussing and finding where I need to make adjustments to better secure becoming debt free. Agents are very professional and are very transparent with all paperwork.
Reviewed Aug. 27, 2019
All of the follow up that I had with Gary was very helpful. From my initial review to the signing of my contract, he was upfront about the risks and informed me about every step of the way. I don't quite remember the name of the woman who helped with the Welcome Call but she was also very helpful in explaining the documents and how to setup my account. I was a bit worried about the potential litigation from creditors but she was able to answer my questions without making any promises or falsifying information that this was standard practice to ensure that I'm covered if anything came up.
Reviewed Aug. 27, 2019
Jim ** explained clearly how to consolidate my debts. I got a follow up call the next business day with a clear picture of what the program will entail start to finish. Jim and the follow up call representative were friendly and professional!
Reviewed Aug. 27, 2019
I was hesitant on giving my personal information out, I realized Nathan was on the road to help us. We got approval first thing. He explained things on my level. The underwriting part went smooth as well. I would recommend this to anyone who has a lot of unsecured debt.
Reviewed Aug. 27, 2019
Teddy ** was the first person I interacted with and he was professional, spoke in a manner that I could follow along. He was consistent in trying to help me and showed patience as I tried to get all of my application pieces filled out. Other people who I interacted with were also helpful and professional.
Reviewed Aug. 27, 2019
Thank you National Debt Relief! Thank you for your great customer service and explaining how the process works in detail. All my questions and concerns that you answered help me understand the process completely and make my decision without hesitation.
Reviewed Aug. 27, 2019
Knowledgeable staff members Natalie and Destiny. Both ladies were very well versed in their knowledge of the product and gave me a sense of comfort in the abilities of the company to perform as stated. I'm very hopeful that the outcome will resolve my debt issue.
Reviewed Aug. 27, 2019
Great customer service. Very patient and kind. The associate was very nice and patient in explaining my case and how everything is going to work. I am very excited to work with NDR to fix my credit issues.
Reviewed Aug. 27, 2019
The guidance and advice I have received so far has been very clear and sympathetic to my situation, I am happy this option exist for people who need relief from debt. I commend the reps so far who have contacted me and helped me through this process, I look forward to being debt-free and rebounding my financial well being for myself and my family. Thank you all.
Reviewed Aug. 27, 2019
I needed help and I heard reviews about National Debt Relief on TV. They combined my credit card debts and they paid all of them off. Their debt negotiators were good. The program took two years and the cost was a little high.
Reviewed Aug. 26, 2019
We had a real good talk with the reps. They answered any questions we had and was really polite. They went through everything and was great with letting us know what was going to happen and if there was any problems what to do and say.
Reviewed Aug. 26, 2019
I really appreciate all George ** has done in helping me get out of debt. He has gone over and beyond to make sure that I am fully aware of every step that is going on and will happen. It is very comforting knowing I can become debt free using this program.
Reviewed Aug. 26, 2019
I had a great experience, it was easy and we got everything done in one day! I had some debt that I needed to take care of and this was the perfect way to get me back to my financial future that I want to have!
Reviewed Aug. 26, 2019
I was pleased with the overall way my 2 representatives explained how this handling of my debt will work. I feel I have a good understanding of it, thanks to Franklin and Brianna. I look forward to working with you, I feel very comfortable having you take care of my needs.
Reviewed Aug. 26, 2019
I am thankful to the two people who I spoke to who guided me through the process and made sure that I was aware of everything. We have just signed up, but so far they are making it comfortable and easy.
Reviewed Aug. 26, 2019
It was an easy process, during a difficult time. Connor was very knowledgeable. He was easily assessable and made the experience pleasant. This not something I wanted to do, but realized it was very necessary and the team never made me feel embarrassed or shameful. Thank you for your kindness.
Reviewed Aug. 26, 2019
My experience with both representatives was very professionals. They lead me through each and everything about the program. I am shocked that this program could be without any strings attached. I am still in shock. I thank you for your services.
Reviewed Aug. 26, 2019
Howard was very professional and informative with my welcome call. Any questions I might have had he answered without any problem. I've had a great experience with NDR and would recommend them to anyone in the same situation as me.
Reviewed Aug. 26, 2019
I thought my credit cards would never get paid off, 2 years of paying them without using them and barely any of the debt was chipped away. I thought I would never get them paid off. This program is allowing me to do that in less than 2.5 years and I’m so relieved to be able to have my life back and more money in my pocket!
Reviewed Aug. 26, 2019
Very professional and clearly explained by the representative. Looking forward to solve the purpose of settling all debts without any problem or any issues. Hopefully to settle all accounts in a shorter period of time. Also, my credit score will improve dramatically.
Reviewed Aug. 26, 2019
Everyone at this company is so kind and caring young takes the time to explain and answer any questions you may have. I’m so happy that I finally got the courage to do this and I have taken the steps to be more financially stable and independent.
Reviewed Aug. 26, 2019
All of the representatives I spoke with were very helpful and professional. They turned an embarrassing situation into a hopeful one. The program was explained in a way that was easy to understand and made sure they answered any questions I had.
Reviewed Aug. 26, 2019
I honestly cannot think of any way an improvement could be made, the representatives were friendly, polite and very informative. Anytime I had a question it was answered promptly and completely. I would recommend this service to anyone that is having struggles with debt.
Reviewed Aug. 26, 2019
Pretty simple and easy to use. Very clear and easy to understand. Would definitely recommend to a friend in need. Was a little hesitant at first but once I talked to a member of your team I felt a lot better!
Reviewed Aug. 26, 2019
Both Reps were excellent, super nice, explained the program how it works. I have always liked National Debt Relief, always have been impress, great program. Melanie and Mrs ** were very helpful and cared asking if there’s anything I can do to help you. I plan on sticking with the program. The program till the end. Thank you, Sylvia.
Reviewed Aug. 26, 2019
Both Jay and Javier made me feel really comfortable with this process even with this being a hard things for me to do! I am confident I can tackle my debt with the help of National Debt Relief and already feel better moving forward. Thank you both so much.
Reviewed Aug. 26, 2019
Wes was very professional and I became more confident as the call went on in his ability and National Debt Relief to be the best answer for my financial difficulties. He was very attentive to all my questions and concerns. Wes is "The Man"!
Reviewed Aug. 26, 2019
Kester ** reassured me that I was making a great decision and there was no need to feel embarrassed about my financial situation. After speaking with him and the welcome agent I am relieved to start taking the steps for financial freedom.
Reviewed Aug. 26, 2019
Everyone was very kind and answered my questions fully. The conversations were very calming. I look forward to this process and getting out of by using your service. I understand this process fully. Looking forward to our future conversations with you. Thank you, JoAnn
Reviewed Aug. 26, 2019
I have spoken with 2 women, Verlande and Gloria. Both were very polite and helpful. Today is the first time, in several weeks, that I am feeling relieved. I have no idea how things got so out of control. They didn't make me feel like an idiot!! Thank you!!
Reviewed Aug. 26, 2019
Everyone I have dealt with in this matter has been very kind and helpful. They made me feel at ease in dealing with this issue. I really appreciate everything so far. Thank you so very much for being there. Thank you.
Reviewed Aug. 26, 2019
My experience was great. They took their time explaining how they work. We went through all of the documents and I understood all of it. They followed up with a welcome call and she was really nice and walked me through the additional steps.
Reviewed Aug. 26, 2019
Everyone at NDR has been very helpful and informative. Everything has been explained to me several times and all my questions have been answered. I'm excited to get started with this and finally get my finances in order. Thank you.
Reviewed Aug. 26, 2019
Cierra answer all my questions and concerns. Made me feel Right at the start. I was her main concern and she had my back. Was very professional and very friendly all at the same time. I am looking forward in working with her.
Reviewed Aug. 26, 2019
I had a great experience. The customer service representative was able to answer all of my questions and concerns. He was able to assist me in obtaining the best option that was available to me and work on cutting down my debt by 50% with a payoff within 24-48 months. I highly recommend this organization into helping you become debt-free.
Reviewed Aug. 26, 2019
We had an excellent counselor Pam. She went thru everything and gave us an estimate right away, and explained every detail and accurate as possible. We highly recommend National Debt Relief. They respond to phone calls and emails right away... Excellent service overall.
Reviewed Aug. 26, 2019
They explained the whole process and answered all my questions. I cannot wait to start with this program. Luis ** has been patient and kind. Also when I have called, each person has been helpful. I just want to thank you in advance for your help.
Reviewed Aug. 26, 2019
I’m excited to be debt-free in a little less than 2.5 years vs. the 25 years it would take me to pay off my debt on my own. Dashawn was a huge help in getting me started and I can’t commend him enough for being a great first person to talk me through the process and get me signed up!
Reviewed Aug. 26, 2019
This company is the greatest. They paid my debt off in about 3 years and by 50% or a little less. They are very friendly and always outgoing. They kept me informed all the time. I would definitely recommend this company to pay off your cc debt. I am debt free and feel great!
Reviewed Aug. 26, 2019
I just signed up with NDR. This is a new account so I don't have much to tell. So far, it went well. They put my mind at ease. Having a stroke has been very difficult for me and I hope they will do everything possible to make sure it goes smoothly. To be continued...
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly.
Reviewed Aug. 26, 2019
Safia was a great help through the entire process. I was extremely busy at work and she made sure to contact me through email at all times. My welcome call was very thorough and the person helping me was extremely knowledgeable and polite. I appreciate everything y’all have done to help me.
Reviewed Aug. 26, 2019
Signing up with National Debt Relief took the stress and anxiety of trying to manage and pay down our debt away. Jason was great at talking my husband and I thru the whole process, answered all our questions. Thank you for being a company that offers a debt solution instead of bankruptcy.
Reviewed Aug. 26, 2019
My rep, Ray **, was very thorough and knowledgeable. He's a very nice person with excellent customer service skills. I feel confident that they will be able to assist me with my debt. I look forward to working with them.
Reviewed Aug. 26, 2019
Dealing with the National Debt Relief negotiators was great -- it was someone different every time. I had high credit card debt, and they worked with me on the payment plan for the two and a half years program I am on. I'm about halfway through already.
Reviewed Aug. 25, 2019
Jay ** was great. He explained everything in great detail and tried to work with my financial circumstances. The Welcome team was great as well. I hope to get out of debt sooner than my 46 month agreement, and put my financial life back together. Thank you.
Reviewed Aug. 25, 2019
I truly appreciate the kindness and attention to detail from the beginning until the end. They took their time explaining the process and double checking to ensure I had all of my questions answered. It is difficult to do something like this and they made me feel at ease. Thank you.
Reviewed Aug. 25, 2019
I never thought I'd be going through this in my lifetime but due to limited income, I find myself in debt! Thank God for the National Debt Relief program and my advisor who has been very helpful along the way!
Reviewed Aug. 25, 2019
I have about $250,000 in debt and I liked how National Debt Relief could settle my debt for less. I went with them and the rep whom I worked with has been great. However, I'm not able to live on the income that I have left. Because my credit is so bad, I had a $725 deposit for utilities. This month I wasn't able to be able to swing everything. I need a little extra time to pay ‘cause I'm getting an additional check in the mail in two weeks where I can pay off everything. I just need to wait to get to that point. I contacted them today and I asked if I could move that withdrawal this month. While NDR hasn't gotten back to me yet, they're usually pretty good about that. I recommend them.
Reviewed Aug. 24, 2019
The people I have worked with to this point have been professional, yet very personable. These people know their business and how to help in the best way to suit my own personal situation. I look forward to completing my journey with this very knowledgeable and reliable people. I will never be able to adequately thank them.
Reviewed Aug. 24, 2019
After contacting NDR I feel a weight has been lifted and my worries have been minimized. Not only do they offer assistance with your debt, but have legal assistance if needed. They make me feel secure and well informed.
Reviewed Aug. 24, 2019
Everything explained in layman's terms, all questions answered with politeness and felt like they really cared. Thanks. I was never rushed or forced to do anything I did not choose. I feel relieved I have someone helping with this I got into. Thanks again.
Reviewed Aug. 24, 2019
The people I talked to was very informative and helpful in explaining the program and how it works. The only complaint I have so far is once you start the communication everything feels very rushed. I felt very pushed to get into the program, and felt like I was wasting their time when I said I needed a some time to think about all the information and discuss it wit my significant other. Hopefully I made the right decision.
Reviewed Aug. 24, 2019
Dinette was very helpful in completing this process as well as Lawrence **. My questions were answered and am looking forward to getting started. All information was explained completely and the actions I need to take now were spelled out clearly. Communication has been explained and stressed how important it is. All information has been sent quickly.
Reviewed Aug. 24, 2019
I researched on Google and National Debt Relief had a lot of feedback. I saw that people were talking good stuff about them, so I chose to go with them. During the enrollment process, it was time-consuming getting all the creditors and all the paperwork, and going back and forth. Other than that, NDR's program is a little slower than I expected and right now, I am still far away from my goal. But their rep is not too hard to get a hold of and I'm comfortable with him.
Reviewed Aug. 24, 2019
Agent was very friendly and courteous. Took time to explain everything and listened to any questions that I had. Was very thorough and Very efficient with any request that I had. Answered truthfully. Gave me a sense of confidence that will get the job done. Was very time efficient.
Reviewed Aug. 24, 2019
My first experience was pleasant and informative. My counselor was very knowledgeable and very patient with me when going over the program. She was professional and put me at ease during the process. She pointed out how my participation in the program would be beneficial to me.
Reviewed Aug. 23, 2019
Enjoyed the experience as the ladies took the time to listen and made me feel confident. I made the right decision. They asked for the best time to contact me and even this gave my self-esteem a much needed boost during this difficult time in my life.
Reviewed Aug. 23, 2019
I am glad that I finally decided to take this step. I am pleased so far with the customer service that I have received. I pray that this will help restore my credit. Will know in about 6 months or sooner. I hope. Thank you.
Reviewed Aug. 23, 2019
Well informed and helpful, kind and patient with me when I received the call. She was very helpful and professional even when I stopped her and asked questions over and over again, so it was a overall good experience. God bless.
Reviewed Aug. 23, 2019
Enrolling with Jaison and Javier. Both Reps that I spoke to were awesome. Very polite and Informative. They were patient with all the questions I had and answered them all thoroughly. They made the process a lot more pleasant. I look forward to working with National Debt Relief to get me back on track!
Reviewed Aug. 23, 2019
My initial call began with Andrew ** who assisted me with all the information I needed that helped with the decision to follow through. Aliesha ** assisted with my Welcome call & too had all the information I needed. They were both really nice!! That is a PLUS for me as I work in healthcare & customers appreciate kindness. Thank you!!!
Reviewed Aug. 23, 2019
NDR staff are very knowledgeable in understanding debt situations and were compassionate to my personal predicament. I was less apprehensive about applying after speaking with NDR's Debt Specialist and having my questions answered quickly and honestly. It's nice to know that if anyone needs help like I did, there is a way out. Call National Debt Relief. Thanks NDR!
Reviewed Aug. 23, 2019
Everyone was very helpful in describing the process and making me feel at ease with my decision. Thank you for being thorough with all of the needed details and for helping me get in a better financial place. I can't wait to be out of debt.
Reviewed Aug. 23, 2019
Was nice and professional, helpful, courteous, patient. Answered all my concerns and questions. Took his time and explained everything to me, gave great instructions, spoke clearly, guided me through the entire process, was friendly and courteous. Helped me understand each page and directed me on what to do.
Reviewed Aug. 23, 2019
The process for getting help was very simple. George explained everything and helped me worry less than before I made the call. The welcome assistant again clearly explained everything and made me feel at ease. So far everything is going as planned and I don’t expect major issues.
Reviewed Aug. 23, 2019
Quick easy to start service. I have a peace of mind knowing they are working on my debt and striving for me to become debt free. Great service and friendly customer service from start to finish. I would highly recommend National Debt Relief!
Reviewed Aug. 23, 2019
Everyone was friendly and helpful with all my questions. It was a great experience speaking with the staff. I would recommend National Debt Relief to anyone that is looking for financial relief. Also all my questions were quickly returned. Did not matter what the issues and questions were.
Reviewed Aug. 23, 2019
My initial phone call was with Jay. He put my mind at ease and really helped me understand my situation. He was patient and empathetic. I feel much better now that I have taken the 1st steps to becoming debt free and taking back control over my life. Thank you Jay! Keep up the good work!!
Reviewed Aug. 23, 2019
I was in a real financial bind when I contacted National Debt Relief, which understandably was causing me an undue amount of stress. Ameen, the representative who assisted me, immediately addressed this stress and helped me solve my predicament. He was friendly, professional, efficient and knowledgeable. I am now on my way to getting out of debt. There is a light at the end of the tunnel! Thank you!
Reviewed Aug. 23, 2019
Thank you to my agents who have helped in my walk-thru. They have been very helpful in welcoming me in this program. My personal experience with things like this have not always been supportive and asked for more personal info that is required in making this possible. Again, I want to say MAHALO (thank you in Hawaiian) for their patience and support in helping me to get my personal life in a good situation at this time.
Reviewed Aug. 23, 2019
Great experience with everyone explained the process and answered all of our questions. I was so scared but walked me through the process and reassured me every step of the way. The follow up calls were amazing and went over everything again but it is a lot to process.
Reviewed Aug. 23, 2019
My representatives have been absolutely wonderful to deal with! So knowledgeable and treat you like a human instead of like a failure! They answered any questions I may have had and reviewed every piece of info with me! I feel really great deciding to go with this company!
Reviewed Aug. 23, 2019
Customer representatives courteous and helpful, very informative and spoke in terms easy to understand. Did not make me feel uncomfortable or guilty to find myself in a very uncomfortable position. It would be nice if other companies representatives would be as helpful.
Reviewed Aug. 23, 2019
Very helpful and courteous. They walked me through everything and made sure I understood everything I needed to. Gave me many different options to explore and ensured that I picked the one best suited to me. They also helped set up a budget for me to make sure that I could handle both the program and daily life.
Reviewed Aug. 23, 2019
Markus and Sandra were very reassuring that this program will help me and my family. I am grateful and pray that everything turns out alright. Thank you. I don't have much to say because I just started this program. It sounds too good to be true, but I am going to give it a chance and hopefully it all works out.
Reviewed Aug. 23, 2019
I have a serious dislike for talking about any and all financial situations. All individuals (Kaleem and Alyssa) have been kind, informative, helpful and made me feel comfortable. I didn't feel like anyone was judging me, only that they sincerely wished to help me and understood my situation. Thank you!!
Reviewed Aug. 23, 2019
Everyone was very helpful and made the process very easy. I thought it was going to be difficult at first, however speaking to the representative made me feel comfortable with the decision. I want to say by far this is the best experience I have come across in a while. I have done customer service for over 9 years and it is really hard to come across amazing service like this. Keep up the good work!
Reviewed Aug. 23, 2019
On 8/21/19 I enrolled in NDR Program. Mr. **, was very professional, knowledgeable, and reassuring. I was at ease with the process. He was confident in my positive outcomes. The welcome call agent, was just as knowledgeable, walked me through the process, and she was very patient. Quick with her response to my questions. Thank you NDR SUCCESS TEAM.
Reviewed Aug. 23, 2019
Adam ** was my debt adviser and I just want to say that he did an amazing job with providing me with the information that I needed and answering all of the questions I had. He got me approved for the program and I am excited to start this journey in becoming debt free and returning to my daily routine without stress. Thanks for everything!
Reviewed Aug. 23, 2019
They were very persistent in calling me when I didn't respond to their email. I think the contract should be available to read ahead of time prior to signing. I felt they were is a big rush to get me to sign everything before I understand everything.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly.
Reviewed Aug. 23, 2019
I spoke with 2 different representatives and both were friendly and knowledgeable. I felt embarrassed having to make this step I first place but they didn’t make me feel bad and tried to help me understand what I was signing up for and the benefits of resolving debt this way.
Reviewed Aug. 23, 2019
Very good informative. All staff helpful in assistance of information. Very prompt easy to follow though all the step in the process. I will also like to thank Mr **. He made the process easy to understand.
Reviewed Aug. 23, 2019
The National Debt Relief customer service team was very knowledgeable, patient and kind. We were very pleased with the outcome of our conversation with national debt relief. I highly recommend this program as a way to get to financial freedom!
Reviewed Aug. 23, 2019
So far the NDR program has been good but it just started and haven't made a payment yet. But they provide a lot of support up front and explain everything pretty clearly. Guess we'll see how well it goes when my debts are all cleared up. Thanks!
Reviewed Aug. 23, 2019
I found the folks at NDR to be very professional, courteous, and extremely helpful. They took the time to speak with me about all of my debt and offered me the best possible solution. I was very nervous about entering into a program and they completely understood my situation and explained what needed to be done and how to go about it.
Reviewed Aug. 23, 2019
While getting set up for our debt relief we were met with professionalism and kindness. I appreciate the understanding and compassion of our representative. We are looking forward to working with Nation Debt Relief to get ourselves out of a hole that has been growing out of control over the last 5 years.
Reviewed Aug. 23, 2019
The agent was very polite and patient with me. I have no complaints. The agent identified themselves and was very professional and really acted like they cared about my situation which means a lot being I am going through a lot. I interrupted the agent as they were talking and they answered my question promptly. I am very satisfied with the service I received and I'm very excited to start this new journey with your company.
Reviewed Aug. 23, 2019
This was a very positive experience, we were nervous but Gary ** was understanding and compassionate about our current situation. He did not once make us feel bad, but encouraged us to move forward. One professional guy that cares about people, we loved that about him.
Reviewed Aug. 23, 2019
I recently applied to multiple debt relief program and National Debt Relief was far the best team that really wants to get your attention. Other competitors had me waiting for minutes and almost to an hour to speak with a representative. Aqueelah ** is a great help. She was very flexible and will work with you. In my area I have a bad to no signal, and she gave me other options on how to communicate with me. Overall it was a great and professional business they have and will recommend it to everyone who needs help with debt.
Reviewed Aug. 23, 2019
NDR personnel listened to my concerns about my financial situation and offered practical solutions. Everyone I spoke with was well-informed and answered my questions thoroughly. I did not feel pressured into doing anything that I did not fully understand. This service is truly helpful to people like me.
Reviewed Aug. 23, 2019
My experience with your company is a positive one, thus far. I appreciate your communication skills. I have been serviced in a thorough way. The Customer Service and Welcome Representatives are very pleasant. Thanks, for your mannerly attentiveness and undeniable professionalism. Respectfully, Diane.
Reviewed Aug. 23, 2019
National Debt Relief had the better rate that I could deal with for what was coming out of my check. Their rep kept me abreast of what was going on and everything was excellent with the interaction. I can go online to check the status of any creditors who are still outstanding as well as check my total deposits and the whole nine yards. I've only been with them for a year and we’re not finished yet but working with them on my payment plan has gone well. I can afford what they’re taking out every month.
Reviewed Aug. 23, 2019
Mr. ** was great in helping this family get back to enjoying life again. Being credit card free is a great feeling for those that are up over there budget. Thanks again to all in that company. The represent that called back to finalize agreement was also fantastic. Happy days ahead.
Reviewed Aug. 23, 2019
Finally I feel like there's a chance to rise above my debt. I was slowly sinking in my monthly payments until I came across National Debt Relief. Thank goodness we have companies like this to turn to when in need.
Reviewed Aug. 23, 2019
Such an amazing team that went above and beyond to help me resolve my debt! I would highly recommend National Debt Relief to anyone! The welcome girl and Gedy ** were amazing in helping me set up and get approved. I appreciate everything!
Reviewed Aug. 23, 2019
I was very comfortable talking with the people who assisted me. They were wonderful at walking me through all the steps, and made sure I understood everything. Especially Kameel **... Thank you for all the help, you are awesome!!
Reviewed Aug. 23, 2019
No comments, smooth transition from person to person, all the questions I had were answered in a timely fashion. Almost as if I had no questions in the first place. Associates were extremely knowledgeable of the entire process and throughout.
Reviewed Aug. 23, 2019
Hello, Thank you for this opportunity to share my thoughts. Learning about National Debt Relief (NDR) has given me HOPE! After drowning under the weightiness of compound interest for years, I'm so grateful there is a real solution to help me attain financial freedom. It was the expertise of Mark, my Certified Debt Specialist, who reinforced my decision to join. It was Sade, during my Welcome Call, who added another level of confidence and confirmation that NDR was the right choice! She was thorough, detailed, patient, and the list goes on! I am encouraged that with dedication and focus, I can truly look forward to getting my life back!! Thanks again!!
Reviewed Aug. 22, 2019
We’re happy that they explained everything well and we understood. Thank you for attending us well and going through each step and answering our questions. We really appreciate it. Thank you for your patience and we’re happy to know that we found a solution and found this website.
Reviewed Aug. 22, 2019
Very satisfied with the people that I was talking to. I will highly recommend my friends that need help to help them out of debt. Thank you all for the wonderful experience. This will definitely help us out of our debt. I would like to thank Justin and Pamela for the wonderful job for helping us out.
Reviewed Aug. 22, 2019
Liz was very helpful! She gave me a lot of information and was patient and kind when answering all my questions. I appreciate the time spent to verify all my information and her making sure I understood everything before signing anything.
Reviewed Aug. 22, 2019
National Debt Relief helped me with every step of the way throughout the whole process. Very compassionate, warm service and they are pretty straightforward. Them helping me and me reaching out to them definitely is a weight off my shoulder. A must to do if you are falling behind your bills.
Reviewed Aug. 22, 2019
This was a very big decision for me, I still can't believe it is something I am doing. But after all of the phone calls and interactions I have had with this company, I am feel very secure and confident about my decision. I already feel a bit of relief just knowing that I won't be drowning forever. Thank you.
Reviewed Aug. 22, 2019
Everyone that I have talked to has been very thorough and helpful while registering. I was surprised at how quick of a process this was and I’m very excited about how much money I will save. I will finally be able to start fixing up my house now that I have the extra money.
Reviewed Aug. 22, 2019
Joel ** was very knowledgeable and thorough explaining the debt relief process to me, it is a comfort knowing that I can look forward to eliminating my debt in the next 2 years if not sooner and with the possibility of becoming debt free before I retire! Thanks for your assistance!
Reviewed Aug. 22, 2019
The team that I was assigned to was phenomenal. They stayed with you until you understood and was satisfied with the program. I found the team highly professional, knowledgeable and enthusiastic in helping me. I am pleased to confirm that I am very satisfied with the service rendered.
Reviewed Aug. 22, 2019
The staff were very professional with me during this process. Explain clearly about the debt relief program. Mr. **, gave great details about what I was reading during my application agreement. Again, I appreciate your company help during my financial situation.
Reviewed Aug. 22, 2019
The representatives are very helpful and explains everything thoroughly. I enjoyed speaking with the reps. They answered all of my questions. I am going through a tough time and they are very thoughtful and understanding. I would recommend to other people.
Reviewed Aug. 22, 2019
The experience I had with Oz ** and the person who helped me with the welcome call is satisfactory / excellent, they were knowledgeable and well versed on the subject. There was no rush, both of them make sure that I understood the concept of the entire procedures. I would definitely recommend this team to someone.
Reviewed Aug. 22, 2019
After seeing NDR, on an early morning TV infomercial, I decided to give them a call, for help in solving my financial situation. I received excellent advice and service, over the phone, in moving forward to making me debt free. The representative on the phone was knowledgeable, patient and detailed in his advice to me.
Reviewed Aug. 22, 2019
Very impressed, described everything in great detail, took the time to make sure I understood everything, and most importantly made me feel comfortable going with them even just talking with them over the phone. Highly recommended if you’re in a bad situation and need help.
Reviewed Aug. 22, 2019
Any question or concern I had they answered and reassured me on it all. They take your time with you and constantly stop to ask if you have any questions at all for them. I would suggest National Debt Relief to all my friends and family!
Thanks for the endorsement, Rachel! We're happy to hear that things went well for you. Don't be afraid to stay in touch as you progress. We're sure you'll have questions and we're happy to answer them for you.
Reviewed Aug. 22, 2019
So far so good but the process has just begun. Staff was helpful with my problem and answered all my questions I had at the moment. Hopefully the whole process goes as well as it is going right now. Thank you.
Reviewed Aug. 22, 2019
I'm a widow and relocated myself and my young boys to Florida. As a part of that process, I incurred a lot of debt with the relocation as well as unexpected expenses with buying a new home. I wasn't sure how I was going make ends meet! After I spoke to the people at NDR, I finally have hope again. Everything was very straightforward and easy to understand. I can't wait to be debt free again in 3.6 years!
Reviewed Aug. 22, 2019
My experience has been good overall. The information I felt was quite clear. I did not feel pressured to start the program unless I choose to. I just hope for the program help me get everything back on track and to help me with any questions or concerns I may have in the future.
Reviewed Aug. 22, 2019
Cheryl was very helpful and trustworthy. I got slightly different information from her and the welcome team. Thank you for all of your help and I look forward to finally being out from under this credit card cloud!!!
Sincerely Kevin
Reviewed Aug. 22, 2019
I really didn't want to seek a resolution but saw no other possible way to resolve debt. I researched many companies and found this one to have the best results and reviews. Their counselors went through the process thoroughly and with extreme patience. What could have been a very distressing situation was handled very professional and with courtesy to me.
Reviewed Aug. 22, 2019
Mark ** was awesome. We had some communication issues (cell phone vs landline) and he found a solution. He also tried to assuage my fears (not an easy feat given the circumstances). The welcome agent I spoke with (Dottie/Dorthy- sorry can't remember) was informative. My only suggestion would be to sound a little less scripted. This is a major decision. Some personal aspect would have been welcomed.
Reviewed Aug. 22, 2019
When I initially called, I can honestly say I felt very good about the person I was dealing with, very honest, professional, and helped me understand everything and answered all questions I had. I shared the same experience with the Welcome Call.
Reviewed Aug. 22, 2019
Aubrey and the team made me feel welcomed and that I didn't have to be ashamed of the financial results from my hardships. I finally can feel some relief in being able to pay off my debts and afford to take care of my household with my husband's current job situation and my off and on declining health. This was a step in the right direction, and I feel that my debt settlements are in good hands. I finally have some support through this hard time. Aubrey was very informative about the program. Thank you!
Reviewed Aug. 22, 2019
Very professional, attentive to my needs and provided guidance when feeling confused. This program is the first step to make the necessary changes to help me and family have a brighter future. We are eager to begin working together.
Reviewed Aug. 22, 2019
I called your firm and asked about your debt relief program. Your Service Staff had me accepted and ready to go in one day. They were very kind and very understanding. I appreciate how they don't make you feel bad or like you failed. Thank you much for your help and allowing me to start again.
Reviewed Aug. 22, 2019
Just started the program today. So far the NDR staff has been kind and understanding with my financial situation. Though this is just the beginning. I’m already starting to feel like a huge weight has been lifted off my shoulders.
Reviewed Aug. 22, 2019
I signed up for debt relief with National Debt Relief and so far am very satisfied. Everyone I have spoken with, especially Ray, has been extremely helpful and efficient. Our situation has been a little more involved than some, I think, and they have been very patient and accommodating. I would recommend to anyone.
Reviewed Aug. 22, 2019
The people that dealt with me were very courteous and professional. Things were done quickly and efficiently. I would recommend this service to anyone in need of it and there is no shame in having to do this. Sometimes people have things happen in their lives unexpectedly and need help from various sources. This is a good one for an overextended finance situation.
Reviewed Aug. 22, 2019
I now feel confident that this program is the one for me. The staff is patient and very knowledgeable on what works for me. Looking forward to be debt free! Thank You. For a while now I have been trying to organize my expenses. Now I can and in Fair time.
Reviewed Aug. 22, 2019
All parties involved have been very easy to contact and very quick respond to e-mails. Phone representatives have been very helpful and knowledgeable. Smooth process so far. This was a first-time experience for me and I was a bit nervous, but I feel that I am in good hands with NDR.
Reviewed Aug. 22, 2019
Excellent customer service, very knowledgeable, patient and kind. Answered all of my questions without hesitation. As long as things go smooth and everything as planned, I would recommend National Debt Relief to anyone that needs assistance. Thank you so much for everything so far.
Reviewed Aug. 22, 2019
They two people I spoke with yesterday were very friendly and helpful getting my account set up. Their kindness and understanding of my situation made the process a little less stressful. Thank you for your services. I look forward to having this program in my life to get myself back on a good financial path.
Reviewed Aug. 22, 2019
Upon calling for the first time I found them to be very friendly, helpful and knowledgeable. Immediately I felt comfortable with talking to the representative from NDR, they were truly there to help me get back on my feet. I would recommend National Debt recovery to anyone who is struggling with credit card debt.
Reviewed Aug. 22, 2019
Everyone was so nice and helpful. They called me back everytime they said they would and they helped me so much so far. I would recommend them to anyone... I'm hoping for better things in the future. And I hope to be debt free soon.
Reviewed Aug. 22, 2019
The rep was knowledgeable and willing to help. The rep took the time to go over every item in the contract. The rep also made sure I understood the process. The rep was patient and understanding. I appreciate all the help provided by the rep.
Reviewed Aug. 22, 2019
To whom it may concern, I have been in a tedious transition in my life where I am in the midst of a divorce with sole responsibility of my 3 children. I pay my bills on time, however my efforts are meaningless when the over-payments are consumed by interest. I have done some research and have come across National Debt Relief with great reviews and results. I have spoken to a number of places like this, however it is something about the customer service and one on one interaction that made me feel comfortable.
My interaction starting with Devon ** was very pleasant where he would follow up and make sure that he was available to answer any inquiries I may have. Side note: I don't know what he looks like, but he sounds very handsome. He was very informative and he reviewed all necessary material effectively. When I did the welcome call, the young lady was pleasant as well and due to Devon's interaction, I had few to no questions for he covered everything with me. I pray that I am able to have the same or better results then the great reviews that I have already read.
Reviewed Aug. 22, 2019
Caly ** was very nice and was concerned with our situation. We felt at ease talking to her and she explained to us fully how to handle the process and advise us the steps we need to make to help us with our credit card debt. Ronald was straightforward and very helpful. He asked us questions that are very easy to understand.
Thank you for leaving a review this morning Sonny, and thank you for recognizing our agents' efforts during enrollment. If you ever need help with anything, don't be afraid to contact one of our Client Success team members with any questions or concerns.
Reviewed Aug. 22, 2019
Very professional staff and very welcoming experience!!! I was pleased at the short duration of time the entire enrollment process took to complete. Mr. Gary ** was very helpful and knowledgeable with completing my enrollment. I want to thank the Success team for welcoming me into the program and their help in distributing the necessary forms. All staff members had my best financial interest at heart.
Reviewed Aug. 22, 2019
I am pleased on how professional and knowledgeable all the staff are. This allowed me to my my decision and understand the whole process. To Matthew and the lady who took my return call for the welcome call, thank you for your time and patience. I really appreciate it.
Reviewed Aug. 22, 2019
Great initial experience. The representatives were very knowledgeable and able to answer my questions. I was pleased with the information provided to me during my first contact and it continued with my "Welcome Call". Thank you for a great and educational experience.
Reviewed Aug. 22, 2019
Going through debt can be so stressful but the staff was amazing and super friendly and definitely made the process so much more simple and stress free. Thank you National Debt for providing amazing customer service! Both of the members we spoke with were super nice and courteous.
Reviewed Aug. 22, 2019
Thorough, informative and professional. Liked the idea of supporting me throughout the entire process. The only concept that I am not looking forward to are the harassing phone calls and the negative impact on my credit score. Looking forward to the light at the end of the tunnel.
Reviewed Aug. 22, 2019
Everyone was kind and understanding. The hardest part was taking that 1st step. Most all of the information was passed via email, and that was a lot easier. All of my forms were sent to me online, I was able to sign and email back.
Reviewed Aug. 22, 2019
Very much honest and they don’t leave any details out which is great. I had a great experience signing on with everyone that helped me today. I hope that after all my debt is paid I can then buy the house of my dreams.
Reviewed Aug. 22, 2019
Happy so far. Just started. So not much to report yet. So far all questions answered. All people that I have talked to have been pros. We will see if they deliver what they say. I'll fill out one of these later to let you know how it's going.
Reviewed Aug. 22, 2019
Upon first contact to get information I requested follow up and was assured I would receive an email with next steps items, however no email came through. Second time I contacted I had a great experience with my second call. Once things were agreed upon I was to complete an additional call to solidify the process and my experience with the person was very robotic and even unenergetic. However this is a required call. It was redundant as most of the information I had already provided. All in all this was not a bad experience and I would recommend this process to those in need, but strongly urge that anyone considering this option thoroughly read documents provided and reviews before moving forward.
Updated review: Aug. 29, 2019
NDR contacted me and was helpful in addressing my concerns and shortening my term length. As the Term progresses forward I see a brighter horizon with the support and help from NDR Supervisors.
Original Review: Aug. 22, 2019
Enrolling with National Debt Relief is easy but right now, things are not going so well. I had to default knowingly and accept the consequences while they actively work to resolve it at a lower cost with the creditors. The program was trending well, but as they were working with some of the creditors, they have falsely given hope and had to take back payments.
One of my accounts was gonna be paid off this month, but then they called me to say that they screwed up. Apparently, they didn’t come to a negotiation with the creditor and they were gonna refund me the payments. Moreover, when I call to go over the payments (additional payments or paying things earlier), the negotiators are not helpful. It’s my money in the savings account and I dictate how it gets sent, but they don’t follow that or share everything upfront. Working with NDR is comfortable though.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Aug. 21, 2019
Wonderful! I am excited to becoming debt free through this program. My husband found the website online and the process from start to finish was incredible. Everyone I talked to was nice and friendly and the program is easy to set up. I am very impressed and will recommend National Debt Relief to everyone.
Reviewed Aug. 21, 2019
I would definitely recommend anyone who is going through a financial hardship to call this company.
Reviewed Aug. 21, 2019
Matthew was clear on the terms and conditions of debt relief program. He went over step by step with what I need to do in signing up. The welcome call was understandable and clear on the process. Thank you for helping us get out of debt.
Reviewed Aug. 21, 2019
It is a big relief to be able to consolidate my credit card debt. And not being turned away. The people at National Debt Relief are very courteous and patient when explaining and answering questions. I will be recommending to friends and family.
Reviewed Aug. 21, 2019
I found the interviewers to be thorough and professional. They went over every document and explained the meaning and asked if I had questions and reassured me that they would take care of everything in regards to settling with my creditors. I appreciate their diligence on my behalf.
Reviewed Aug. 21, 2019
I had a great experience with Jakeith ** today. Help me through the phone and I’m happy my debts will clear off in 32 month period. Also happy how I was attended step by step with documentation. Thank you team.
Reviewed Aug. 21, 2019
They were very straightforward, and helpful. They were courteous, and helped walk me through the processes. They were able to save me a substantial amount, and I’ll have my debt paid off in a fraction of the time. The whole process was easy to follow.
Reviewed Aug. 21, 2019
The 2 people that I spoke with were very helpful and knowledgeable of your process. They made our decision easy and we’re able to answer all our questions. It’s awesome to think that we are going to be rid of our credit card in 48 months.
Reviewed Aug. 21, 2019
NDR Has a number 1, Customer Satisfaction in our book. They were very friendly, patient and professional. I would recommend NDR to anyone who wants to be debt free.. Thank you for all your support. Mrs. **
Reviewed Aug. 21, 2019
I didn’t expect this process to be so easy and I feel a huge burden is being lifted. We were feeling so hopeless and disheartened. Now we’ll get somewhere and that feels so good. Other than letting ourselves get into credit debt I don’t feel like we did anything wrong but difficult things kept piling on us and now I see a light at the end of the tunnel. Edme ** was so nice and so informative and compassionate and I appreciate that. I was scared that I would feel ashamed and he didn’t make me feel that way at all. Thank you.
Reviewed Aug. 21, 2019
I called because I received a piece of mail about debt relief. I am going through a divorce and it’s made things hard to get POF off. Both Antonio and Karen who helped were great!!!! They were Very thorough, helpful, and sincere. They made it simple and easy, I didn’t feel uncomfortable or uneasy during this simple 20 minute process.
Reviewed Aug. 21, 2019
Everyone I spoke to was very patient, getting everything done in a timely manner, yet taking time to explain things when needed. I was pleased with their abilities to take care of my needs. They were very efficient in going thru each step, stopping to make sure I understood everything. I'm pleased that I chose National Debt Relief, the team made me feel important and concerned for my situation.
Reviewed Aug. 21, 2019
Outstanding customer service. Could not be more pleased with how my experience went with National Debt Relief went. Explained everything well and in depth. Was a little concerned at first because I never have been put in this situation. But everything flowed well!
Reviewed Aug. 21, 2019
Pedro made sure that I understood everything and went over every Detail. He was able to answer all my questions and put me at ease with this difficult decision. I’m ready to be debt free and take back my credit.
Reviewed Aug. 21, 2019
We been struggling with our credit card payments for long time. We ask for help in my bank and they refer me to another company but I chose National Debt Relief, Because Kate ** was great and listen to my concerns, and guide me through the program.
Reviewed Aug. 21, 2019
Working with Kristoff ** and Andrew **, both gentlemen were knowledgeable throughout the initial sign-up processes and clearly explained the legalese of the situation. During our follow up Welcome Call we sincerely appreciated the knowledge and patience of your representative Sandra **, she promptly addressed a couple of outstanding concerns, made some minor changes and covered all the bases during our call - I vote to give that girl a raise!
Reviewed Aug. 21, 2019
I am very pleased and thankful to National Debt Relief for helping me get out of debt, which is a great relief to me. The service that I received from both of your representatives, Paul ** and Gloria ** was very professional, knowledgeable, kind, helpful and patient. Thank you, with much appreciation.
Reviewed Aug. 21, 2019
Very informative. Answered all of my questions and very professional. National is going to save me a ton of moneys. Wish I would have done this sooner. It would have saved me more then what I incurred. Thank you For all of your help.
Reviewed Aug. 21, 2019
Details were explained clearly on how the program works. Also was impressed that the process was completed in a day. Other than so many signatures needed that seems excessive the process went smoothly. Other than my credit is going to take a hit for at least six months I am glad I did the relief program.
Reviewed Aug. 21, 2019
Very good information given and very clear. The 2 people l deal with very well informed and spoke very well. Didn't overtalk me like some company do. Want to thank them for all their help to understand the program. Looking forward to work with this company.
Reviewed Aug. 21, 2019
Gabriel ** and the Welcome call staff was professional but kind and courteous. They made me feel comfortable and safe giving personal information over the telephone. I am pleased with the decision I made to work with National Debt Relief.
Reviewed Aug. 21, 2019
All questions were answered professionally, Eric ** took his time and was very informative and did a great job assisting me and providing with all the information. This is something I should of done years ago, and would of saved so much money.
Reviewed Aug. 21, 2019
I had a great experience. The team was very detailed and extremely helpful. The phone conversations with each member were very helpful in explaining the entire program from start to finish. This made me feel more secure about my decision.
Reviewed Aug. 21, 2019
I feel so much better now that I reached out to NDR. Their representatives have been so nice while I was feeling my worst. I can't even explain the overwhelming relief that I feel now that I made the call to NDR and have a plan to get out of debt. Their explanations of the entire program have been easy to follow and easy to understand. Thank you for being there when I really needed help. When this is all said and done, I promise I will never need you again, lol, but so glad you are here for me now. Thank you!
Reviewed Aug. 21, 2019
Both representatives were helpful. I appreciate everything they did for me throughout this process. I will utilize the resources provided during the two calls. I was slightly edgy on my second call but the representative stayed professional. Thank you again.
Jay
Reviewed Aug. 21, 2019
The process was so easy. All questions were answered before I even had to ask them. Everyone I spoke with was very nice and informative. Calling in was very easy as well. Happy I've made the first step in getting out of debt.
Reviewed Aug. 21, 2019
My representative was very friendly and informative. By the end of the call, I knew more about my program and had confidence that my account will be handled in the best manner. I have all the information needed to get out of debt and will be calling and emailing often to keep the lines of communication open.
Reviewed Aug. 21, 2019
I just enrolled into the program and I was honestly scared for a while thinking about any judgement being passed by enrolling into a program like this. But both representatives I've spoken with so far have been extremely helpful and kind and did not make me feel any less of a person because of the amount of debt I had. Now I am already so relieved and very excited to be a part of National Debt Relief!
Reviewed Aug. 21, 2019
I thought this application would be more tedious, but Stephen and Angel were very helpful and very informative with the entire enrollment process. I appreciate their patience and making sure I understood everything they were stating. Thank you.
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