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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 105 Reviews 20435 - 20635
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    From the moment I contacted National Debt Relief, I was treated with respect and kindness. Sheryl ** was extremely sincere and professional with every email and phone conversation we had. It was a very tough decision trying to figure out what would be best for my family with the financial struggles we were going through. I have all the faith in the world that entrusting National Debt Relief will help us get through this.

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    Reviewed Sept. 6, 2019

    This will help take some stress off our shoulders and help us stay positive. Along with build our credit in the long run. If I had known sooner I would have been on board earlier. I am glad I signed up.

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    Verified purchase
    Staff

    Reviewed Sept. 6, 2019

    It was a surprisingly great experience. Thought it would take a long time and difficult to do. All the people who helped us get through the steps needed to complete were really friendly and helpful. I will be recommending them to National Debt Relief for the great work they did with me.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 6, 2019

    I had a very nice conversation with Deena during welcome call. She explained things in a well-mannered tone and I was able to understand more clearly about the program. I felt she covered each topic and answered my questions very well.

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    PriceProcess

    Reviewed Sept. 6, 2019

    I really didn't know where to start. I received information in the mail from NDR as well as others. I chose NDR and at this point am glad I did. The process is simple and I am looking forward to having my debt paid much sooner than I would be able to do. I have personally tried to get lower interest rates with no success and realize after talking with your company it will take a team to help me.

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    Verified purchase
    Staff

    Reviewed Sept. 6, 2019

    The representatives were patient, professional and personable. In addition to being knowledgeable they were extremely helpful and welcomed all my questions and concerns. I wish I had contacted your company sooner - I feel like I can breathe again. A special thanks to Caroline and Marcus. Thank you for your patience, expertise and understanding.

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    Verified purchase
    Staff

    Reviewed Sept. 6, 2019

    My experience with NDR was very professional. I felt my two contacts really cared about my problems and gave me the best system to get me on the road to recovery. If family or friends get into a difficult situation I will recommend NDR.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 6, 2019

    I’m drowning in credit card debt. I’m struggling to pay my monthly payments. I called NDR and spoke to Lydia **. She was awesome and so professional and caring. She explained the program to me and after her talk I felt so much better and at ease. I have monthly payments to get out of debt in 33 months. If I didn’t do this it would take me at least 20 years to pay off my credit cards. Want to thank Lydia and also Frank for their professionalism and really caring. I will recommend NDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    It was a real pleasure to deal with Barbie ** regarding my application for Debt Relief. She is a fine Lady, polite, professional and knowledgeable. Also Andreea, a great employee. I wish to find more people with Customer Services experience around US. Thank again for help.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2019

    I applied for the National Debt Relief program over the phone and the experience was good. Their rep worked with me on a payment plan. Nothing is convenient when you don’t have money, but I made a way. I've been in their program for a few months now and so far, they have paid off one of my bill.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2019

    I’ve had many choices in debt relief options, but NDR was the better choice 5 minutes into my call. I’m thankful and grateful that I’ve found an solution to my debt issues. I look forward to having an amazing team to help me in the stutter to be debt-free.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    To get the "ball rolling" was very uncomfortable to me however, I found everyone I spoke to at National Debt Relief to be courteous, patient, and friendly. They put me at ease and gave me confidence that my situation can be resolved successfully. I recommend them highly.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 5, 2019

    This process was relatively easy, the staff is friendly and willing to explain the whole process and steps. Also they answer every questions that you might have. The online portal is easy to use and user-friendly. Every topic that was discussed was emailed to me for my record. Thank you NDR.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    This was an excellent and stress-free experience getting setup with this program. Everybody I was in contact with was great. I'm glad I actually reached out for help. I cannot wait until I can actually be debt-free. Thank You.

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    Verified purchase
    ProcessTransparency

    Reviewed Sept. 5, 2019

    It was a pleasure and comfort to work with Isaac ** and others to prepare a plan to becoming debt-free. I am grateful for the time and care that was taken to explain the program available to me. After months (if not years) of stress related to debt repayment, I am encouraged by the efforts that have been taken on my behalf.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 5, 2019

    I have just been accepted in your program and it’s the first time in YEARS that I’m actually feeling there is hope for my financial future. I’m hoping I will be as successful as another family member that have used you also and has just become debt-free! So far, everyone has been very courteous and helpful to me to guide me thru my entrance into the program.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 5, 2019

    I was treated like a valued customer, the representative was very professional and courteous. Everything was explained to me, I was able to ask questions, my fears were put to rest as I am new to debt settlement. I appreciated the understanding that was given to me and my financial situation.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    Great service, walk and talk through every step. They make you feel un-nerves and safe. I'm glad they help me out when I need help the most in this time. Plus, saving the money that could have lost. Very thankful.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 5, 2019

    The team was fantastic and comfortable to work with. Debt is very scary and I didn’t know what to do. Brandy helped me through the whole process like it was no big deal. The next day on my welcome call Janelle explained everything again to make sure I didn’t have any questions. It feels like a huge weight off my shoulders to soon be debt-free. Thank you!!!

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 5, 2019

    Kenny ** is awesome! He was so clear and very friendly in his approach of explaining the program and the process. I felt a weight lifted after our conversation. I didn’t feel like he was just reading a scripted form but it felt like he cared about my situation and wanted to genuinely help. He actually brightened my day by the time the call ended. He deserves whatever kudos you give great employees! My second call with Mr. ** sounded monotoned and I had to listen ever so closely to understand what he was explaining to w. He made sure I had a good understanding before we hung up and even reiterated parts that I questioned. He just talked so robotic.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 5, 2019

    My experience with both calls went fantastic and I am looking forward to my debt-free future. Both associates were very helpful and made this transition very easy. The process at first seemed daunting but was relieved at how easy it was.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    So far, I feel like National Debt Relief is a stress-relieving program. I’m in the process of getting well from my colds/flu symptoms that won’t go away. I know that I’ve taken some over-the-counter medications that helped me relieve some of the worst symptoms of this illness. But, I felt much better when I started enrolling to the National Debt Relief program. Personnels are very helpful and many of my questions were answered. I am very thankful for their help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 5, 2019

    Had a very good experience with Carlos. We communicated by email as that was the easiest. He responded back within a half an hour or less. The welcoming phone call was just as good. He explained everything to me and made sure I understood. Thank you.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2019

    Today God answered my prayers. Kelly ** was so comforting and easy to talk to. She was very informative and great at her Job. When I talked to Amanda ** from the welcome call center I felt very relieved and knew we were in good hands. She was very sweet and went over everything that Kelly went over. I can finally breathe and we are on the road to financial freedom.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 5, 2019

    My experience with everyone that I talked to have been very nice and helpful. They have explained everything to me and repeated it when I did not understand. Now I will be able to sleep at night or try to.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 5, 2019

    This is my first experience and involvement with getting help to resolve my debts. Getting approved into the program was lengthy, but handled very well by the persons who helped me. I researched different programs prior to calling and very pleased I went with NDR.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2019

    All staff have been helpful and informative. My questions have been answered and I never felt embarrassed or ashamed for being in debt. My calls were answered or returned to y. I would recommend this to others who are in similar predicaments.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 5, 2019

    I had a very wonderful experience today with both people that I talked to. Very understanding and informative. They really explained step by step everything that would happen and what to expect. I would recommend this to anyone who is struggling with debt.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 5, 2019

    Every person I have spoken to has been informative, honest and genuine. Excellent customer service from beginning to end. Everything was thoroughly explained to make it easy to understand. Anwar ** in particular was very helpful and patient in dealing with everything throughout the process. Thank you!

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 5, 2019

    Great! Clear communication. Timely response. Answered all questions thoroughly. Reviewed forms with me in a clear concise manner. Really enjoyed Ameen who I spoke with first. Hopefully, this takes me out of debt as fast as it took to set up this afternoon!

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    The staff at Debt Relief are very friendly and understanding about my hardship. They seem to know what they're doing and had a lot of helpful ideas about choosing Debt Relief and the benefits that come with it. I would recommend them to a friend or family member.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 5, 2019

    Spoke with Nicole and she was very thorough and friendly. She explained the process and lead me through signing up. She helped me set up my portal access and she also explained how legal security worked and guided me through signing the forms.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2019

    I would like to Thank my account representative Roger **, he has helped me take on a task that is beyond my knowledge. He has always been very professional and polite and respectful to me throughout this journey. Though, I'm a new client today, this process started back in March. I would also like to recognize Anthony in Las Vegas who handled my welcome call. He was also very professional, and wanted to make sure I understood everything before he let me go. I appreciate excellent customer service. It is real hard to find these days.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 5, 2019

    They team that assisted me was warm and friendly, they were also extremely knowledgeable and took time to answer all of my questions. This program is amazing and will help me to get into a better financial situation. Thank you so much!

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    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 5, 2019

    Eric ** was very helpful and polite. He explained every thing, and he guided me thru the whole process. He answered every question I had making the process very comfortable. I think this program will help me to pay for my outstanding debt I currently have with various credit card companies.

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    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Sept. 5, 2019

    I have had an exceptional experience so far. I am looking forward to being debt-free. The staff was very patient and took the time to explain things and answer all of the questions I had. The payments appear to be affordable and should be easy to pay.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    They were very nice when I ask questions and didn't get upset with me. Knew their stuff. Very helpful, made me feel much better about things. I like how they go over everything several times so you know that you understand it completely.

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    Customer ServiceStaffProcess

    Reviewed Sept. 5, 2019

    UPDATED REVIEW - 9/5/19. 40 minutes on hold - no response. Total exact saving - 7.13%. Customer Service - UNPROFESSIONAL. Yesterday (9/4/19), A customer representative left me a voicemail stating that he was trying to reach out to me in regards to my concern. I guess he was reaching out to me about the Google review I left. So the next day I called which is right now. A customer representative told me that he is transferring me to someone else who can better assist me and they are putting me on hold for more than 30 minutes. I am on the phone on hold as I am writing this.

    While I was waiting, I did some calculations to get the exact percentage of saving I had on the program. IT WAS 7.13%. And again the customer representative was not professional with lack of knowledge in customer service. I will try to keep updating my review. I do not have any more time and I am hanging up now. It’s been almost 40 minutes on hold. (42 min). SO UNPROFESSIONAL.

    First Review. In total, I saved less than 10% of my original debt. One of my settlements plus the fee is even higher than my original debt. I do not know how much other people saved, those who gave 5 stars and loved the program, but in my case, NDR did not keep their promise. Before signing for the program, NDR would tell me how other debt relief companies are not comparable in keeping their promises to the customers and all the good things about the program that you will not be disappointed...All that stuff to get you into signing for the program. However, once you sign for the program, it's a different story. I did not like their customer services. They weren't very professional. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. I should have done it myself. It would've saved me a lot more! To anyone thinking about this program, I would like to recommend them to think twice.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2019

    All was great. I will know more in a couple of months. Customer service is well trained. Thank you. I know my scores will go down. I just want them to go back up. THE lawyers are a good touch. Looking forward to the future.

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    National Debt Relief
    Response from National Debt Relief
    Hi Robert,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    StaffProcess

    Reviewed Sept. 5, 2019

    The staff was very friendly and helpful in helping me with this process that I had to do and I really appreciate it. This was my first time having to do something like it and they made me feel more at ease about my decision.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 5, 2019

    Each representative gave very clear and concise information on the process and what to expect. No holes for where I needed to ask very many questions. Everything was covered, so there really wasn't a need to ask much. Thank you!

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    Great service. Very friendly! Help me solve my issues quick. Now I feel better about moving forward with me and my kids and not stressing about every bills everyday and not being able to enjoy life! Thank you very much!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2019

    I can not say enough how happy I was with the service I received from my counselor Christal **, she was very knowledgeable and thorough and was an all around pleasure to speak to. If Christal is not involved in your training processes, she should be. This truly was a pleasant experience from start to finish. My welcome call was extremely helpful as well. Thanks again!

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    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 5, 2019

    Just finished talking with Josh & Nancy. I am very grateful for the professional assistance they provided to me. I now have a clear and achievable goal to become debt free!! The thoroughness they went to was above and beyond expectations. I am anxious to get started on this program. Moreover I am looking forward to the completion of it. Again thanks for guiding me thru the process & being so very patient. Jack

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    StaffProcess

    Reviewed Sept. 5, 2019

    Erik and Simon were friendly, efficient and helpful. I feel well-versed in what the program does, how it can help me, and what my responsibilities are. I feel confident going in, and feel they will do a good job helping me going forward.

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    Verified purchase
    ProcessTransparency

    Reviewed Sept. 5, 2019

    Overall I had a VERY good experience. Chris was so helpful with explaining everything and answering all of my questions. He made sure it was very clear what I was agreeing to. The process was very quick and easy. I am really looking forward to being financially free.

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    Verified purchase

    Reviewed Sept. 5, 2019

    I wanna get my credit back in a good standing 'cause in the next 12 months or so, I wanna buy a house. And with National Debt Relief, everything is going pretty good and smooth. I was surprised that they got the ball rolling fairly quickly. A lot of it was because I was able to deposit large amounts of money that they had requested because I told them that I wanted to fix it sooner than later and they already had settlements going. I liked the aggressiveness in the beginning. But they’re not being as aggressive as they were. There are little gaps here and there because most of the money has been dispersed and they wait for it to build up again to start negotiating. I understand that they can only do so much at once, but I want them to stay aggressive because I want this taken care of sooner than later. But they recently just negotiated with another creditor. And I have two major credit cards out of the six left.

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    Customer ServiceProcess

    Reviewed Sept. 5, 2019

    Words cannot describe how amazing this program is and is exactly what was needed in a time of despair and confusion. The link to the program happened by chance and then everything fell into place. It felt like the answer to prayers. Super grateful for this program. God Bless.

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    Staff

    Reviewed Sept. 5, 2019

    When I first saw this commercial on TV, I was hesitant due to the fact that I was scammed for $7000 on a get rich quick scheme that I was hooked into. But I was so much in debt that I needed to do something. I have talked to two ladies form NDR and they were much more than helpful and convincing. So I hope and pray that this works well for me. Thank you so much and I will do my best to make this work.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    Everyone we spoke to were very helpful and knowledgeable. Would recommend to anyone. I'm not sure what else I can say. They were kind respectful thoughtful. Patient. Considerate. Thank you you were a godsend. Richard and I appreciate all your help

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    StaffProcess

    Reviewed Sept. 5, 2019

    Happy to receive help. The gentlemen were professional and answered all my questions. Thanks for having this program for people like me who have a life-changing event. A major accident with injury can turn your budgets upside down.

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    Verified purchase
    Staff

    Reviewed Sept. 5, 2019

    Daniel and Monica were very helpful getting me started. The whole idea of having to use this type of service is frightening but they answered all of my questions and were very patient. I feel confident they will do their best to help me become debt-free.

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    StaffProcessTransparency

    Reviewed Sept. 5, 2019

    Hakeem and Susan were both very helpful and informative in regards to the debt my wife and I had accrued. They took the time to explain and answer each and every question that I had throughout the process. It's still the beginning and it's going to be a rough road but I think NDR made the process much easier.

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    Verified purchase
    Customer Service

    Reviewed Sept. 5, 2019

    Time taken to go over all the information, the call back to verify all the information and the customer service was very nice with both ladies I spoke with. I hope this is a successful program for myself and it will help get my finances in order.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2019

    My experience from beginning to end was very pleasant, Representative Kenny was able to answer all of my questions comfortably and affirmatively enough to believe that the National Debt Relief team was the right program for me. The other lady didn’t mind me interrupting her for reassurance and confirmation about every little detail. Was kinda nice to have someone understand that I’m $20,000 in debt and I have a lot of questions...felt humane. Thank you. My desire to pay off my debts and your Representatives reassurance that I would and could do it was just the right touch of perfect. Got a customer here for 32 months.

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    Customer ServicePriceStaff

    Reviewed Sept. 5, 2019

    Excellent customer service. They were knowledgeable and take the time out to go over my question. Very informative. Payment options are affordable no matter your income base. Representatives were kind and respectful. I would recommend other to try National Debt Relief to help them resolve their debt.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2019

    Krester ** was very nice and helpful. I feel a lot better this evening know a big weight has been lifted. Robbie was very nice too on my follow up call. Will tell any of my friends that might be going through a hard time... Thank you.

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    Verified purchase

    Reviewed Sept. 5, 2019

    I had credit card debt and my experience with National Debt Relief was great. I went with them because they were recommended above all others. They handled contacting the creditors and arranging settlement, and they would also let me know when there was an offer.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 4, 2019

    My experience with National Debt Relief was great, I talk to two ladies, they were very good in explaining the program. I would recommend them at any time. I am happy I choose this program. And as we move forward to be debt free we can recommend the program to others. Thank you ladies.

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    Verified purchase
    StaffTransparency

    Reviewed Sept. 4, 2019

    Both people that I talked to were so nice and very helpful. They explained everything to me step by step and I am more than grateful. Thank you so much from the bottom of my heart! Thank you for helping out the little people like me!

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    Verified purchase
    Staff

    Reviewed Sept. 4, 2019

    Thank you so much to Rodney ** for helping me get started with the debt relief. It has been a struggle to keep my head above water with the debts I have faced.. I appreciate the help and understanding of your team... and very glad there is programs out there to help people.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 4, 2019

    I would like to thank everyone for taking the time to assist me on this matter. I appreciate your time and professionalism in settling this debt. I am looking toward hopefully living a debt free life in the future, because of the great opportunity this program has to offer. I thank all those who were patient, kind, understanding, and most of all their willingness to listen. I will recommend this program to all who are willing to get out of debt.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    Enrollment was fairly easy! I hope that it was the right decision! The first person Terrance was very helpful and the welcome message phone call kinda painted a different pitcher! She said there might be hard times ahead! This is a little different from the first night signing the contract! I guess it is more realistic though.

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    Verified purchase

    Reviewed Sept. 4, 2019

    So far experience is going along and too many information. I just hoped my life will be much easier where I can sleep good again. Currently living paycheck to paycheck and hoped I will see the end of the tunnel!

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 4, 2019

    The customer service is beyond outstanding. Everything is explained clearly and every question is answered. They truly seem to care. I've looked at a few other places and they seem to just want to tell you what you want to hear to get your business and money. Finally feeling hopeful.

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    StaffProcessTransparency

    Reviewed Sept. 4, 2019

    Explained the terms and conditions clearly. Friendly and very supportive. Definitely I will recommend my friends if they have any credit headache. Very good explanations, guidelines, details very supportive. I got the clear idea and vision of this program. I Google and review and then called National Debt team.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 4, 2019

    Sam was an absolute joy. She didn't make me feel embarrassed at any time during this process. She was understanding and compassionate and made this process so seamless and easy. What a relief to know my debts will be paid off in 2 1/2 years instead of 10 years.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Sept. 4, 2019

    Both Duane ** and Amanda ** were forthcoming, generous with their time and successfully answered my questions and/or walked me through the various account applications. Their respective professionalism and personal attention working with me confirmed my selection of the NDR program.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 4, 2019

    Good people to communicate with. I spoke with your reps and they were very helpful. Very low stress contact. Rodney **. was thorough and very knowledgeable about the program to be able to help me understand my obligations and your involvement. Thank you.

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    ProcessTransparency

    Reviewed Sept. 4, 2019

    Told me about each document I signed and explained to me the process and was very accurate and friendly with my information. I would recommend those who need help with their debt to contact National Debt Relief. They can really help with making a better decision instead of feeling stuck and in debt with creditors.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 4, 2019

    I really appreciate your service. It was explain with great patience and kinds by Mr. Lee **, first phase was AWESOME. My welcome Phase not so much. Your Representative Ms. Sherye ** talked to fast, and somewhat snappy. I wanted to hang up the phone but I was afraid I would not received another phone call or be accepted in the program. Thank again for Your service.

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    National Debt Relief
    Response from National Debt Relief
    Hello Charlene,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 4, 2019

    I was really struggling each month with the interest rates on my credit cards. It seemed like I was making no headway and I was getting very upset about my situation. I called NDR and they were very helpful and I now feel like a weight has been lifted off of my shoulders. Thank You!!

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    Verified purchase
    Staff

    Reviewed Sept. 4, 2019

    Very helpful and professional staff. Staff took their time explaining everything and confirmed that I understand everything. I’m very confident in The National Debt team. I know they will help me and I am very grateful for that. The staff is extremely professional and knowledgeable. Thank you!

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    They are really informative. Every person I spoke with were very friendly and willing to answer any questions, making my experience much more comfortable. It took us a few days of phone calls and emails but they are really patient and easygoing. So far I’ve had a nice experience and I’m very excited to be debt free soon!

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    Reviewed Sept. 4, 2019

    I was pleased with my application process with National Debt Relief. Andrew ** assisted me in completing this document. The only complaint I have is that he talked a little fast so I had to ask him to repeat himself a lot.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    I spoke with Naya first to get everything set up and to get answers to questions, and she was very friendly and helpful. Afterward, I spoke with Ronald ** on the Welcome call and he was also very friendly and helpful and answered all of my questions, as well as explaining how the program would work. Thank you for the peace of mind!

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    StaffTransparency

    Reviewed Sept. 4, 2019

    Such a great experience from beginning! Henry **, my specialist took his time with explanation and honestly answered all questions I threw his way. I love that no one was pushy with getting me to say yes. They simply lay out everything on the table and leave the final decision up to me! Pleasant. Friendly. All interaction felt safe and to my best interest.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    Awesome service... Kyla’s was very accommodating by putting our session on hold so I could get back to her. She gave me a callback and we went through everything even helping me set up my online account. I thank her for her patience. Mahalo Nui (Thank you very much).

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    StaffProcess

    Reviewed Sept. 4, 2019

    National Debt Relief has been a help in a time of need. The people are great and easy to talk with. Know their info. Gave me good info. and answered all of my question. I thank you so much for the program National Debt Relief. I will be passing National Debt Relief to other people.

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    StaffProcess

    Reviewed Sept. 4, 2019

    I’m just getting started with this whole experience and even though it was a lot of information to take in, the representative Alexandria ** and Dena ** were very efficient at explaining the process in language that I could understand. I’m looking forward rating my entire experience a 5 star when this is over.

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    StaffProcessTransparency

    Reviewed Sept. 4, 2019

    If I could give Tashana and Shantal, if their names are spelled wrong I’m so sorry, more than 5 stars I would in a heartbeat. They were very friendly, helpful and explained things that my husband and I could understand. Neither one of them made us feel bad about needing financial help or anything. The whole process was easy. Thank you very much for your help and not making us feel bad.

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    StaffProcess

    Reviewed Sept. 4, 2019

    Everyone so far has made the start up process very easy. Very friendly staff, and very knowledgeable. I was intimidated to start the process but was put at ease quickly. I look forward to the process and finally being debt free.

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    Customer ServiceTransparency

    Reviewed Sept. 4, 2019

    I had an awesome experience with National Debt Relief. Whatever questions I had were answered in depth and everything was explained in great detail and the customer service was excellent. Anybody I know that's in need of help I will most definitely recommend you guys.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    Everyone I spoke with was very helpful and friendly. I was able to quickly obtain the information that I needed and had all of my questions answered in a timely manner. It was an overall pleasant experience from the beginning email to the welcome call.

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    Staff

    Reviewed Sept. 4, 2019

    Kenny my first contact.: He was helpful In getting me enrolled. I would rate him A+. Viola ** My second contact. She helped me with the Welcome package. Excellent job also, would rate her A+. Kenny went out of his way to get me approved. Viola was patient and guided me In completing documents and giving me information. Thank you for your help.

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    Staff

    Reviewed Sept. 4, 2019

    Overall, an excellent experience. All agents I spoke with were knowledgeable and quick to thoroughly address and questions or concerns. I had used another service like this one many years ago and definitely prefer National Debt Relief to the other. It's comforting to know I am on my way to a more solid financial future.

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    Staff

    Reviewed Sept. 4, 2019

    Contact National Debt to see if they could me and they were able to help. Very people friendly and very patient when they were explaining on how it work and very professional. I give then a 5 Stars rating and would refer them to friends who is in need of help.

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    Staff

    Reviewed Sept. 4, 2019

    Amanda and Marsiano have been wonderful! They have really made this so far a great experience for me and I'm hoping the rest of my time working with NDR can be just as pleasant. Thank you so much for helping me through this difficult time. :)

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    StaffTransparency

    Reviewed Sept. 4, 2019

    The person was very polite and cordial. I was very happy in her explanations. I would recommend this service to others. Any wait time was minimal. She helped me in setting up my login and made the whole process very easy.

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    PriceStaffProcess

    Reviewed Sept. 4, 2019

    It appears to me that debt relief is a complicated process, and I believe National Debt Relief explains the process so well to its clients, that it becomes much less overwhelming. Their staff is great at leading you through, and explaining the process. If you are ready to do away with high interest accounts try National Debt Relief. Using your money, and their expertise in a timely manner they will solve your situation. The staff that helped me deserve 5 stars of their own, and a special 5 stars to Theresa **.

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    Customer Service

    Reviewed Sept. 4, 2019

    Ok there were a few too many calls however I understand why. I am hopeful that this process will be a better resolution than the situation I am currently in. My monthly payment is a bit higher than I anticipated and was originally quoted.

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    StaffProcess

    Reviewed Sept. 4, 2019

    It is and will be a pleasure to have such a great team on my side during this process. Thank you so much. I have been in need of a company like this and you have filled my needs and expectations beyond.

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    StaffProcess

    Reviewed Sept. 4, 2019

    Nikki and Catalina were excellent in working with me. It has all been a great experience in starting this process. Thank you. I would recommend this service to my friends for sure. With this service this will give me peace of mind and at the same time save some money! Thank you so much again.

    Pamela

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    StaffProcess

    Reviewed Sept. 4, 2019

    I'm new to the Debt Relief Program, but I've been made to feel at home. From start to finish the process was smooth and seamless. Every one I spoke to were extremely professional. And I would highly recommend their services. I'm looking forward to being debt-free very soon.

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    Reviewed Sept. 4, 2019

    Call to work on getting credit card under control. Making monthly credit card payments along with other monthly bills was not allowing me to be able to pay off credit in a timely manner.. Rodney was helpful in explaining the rotogravure and getting me set up.

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    Customer ServiceStaff

    Reviewed Sept. 4, 2019

    Mr. ** was difficult to understand because of his accent. He and the nice lady who did my Welcome Call both spoke too fast. Other than that, they were both professional, courteous, patient, and answered all my questions.

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    Process

    Reviewed Sept. 4, 2019

    I felt no judgment from them. Only they want to help me in my time of need. I feel confident that this program will work. If I struggle with it, I feel assured that they can and will help me. Overall a wonderful experience.

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    StaffProcessTransparency

    Reviewed Sept. 4, 2019

    After looking into other debt consolidation programs we were recommended to National Debt Relief. Everyone we have spoken to was very nice and explained everything to my husband and I. The tips we have been given have been amazing tools to think about. We aren't talking to a robot we talk to an actual person who can connect with us on this level. It's been amazing. We are excited to continue this process and become debt free!

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    Staff

    Reviewed Sept. 4, 2019

    Vanessa and Tashana were so informative and helpful. Gave me peace of mind knowing that I'm making the right decision for our family during this hard time. Any questions were answered and everything seemed safe. I'm looking forward to reaching this goal of being debt free soon.

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    Price

    Reviewed Sept. 4, 2019

    I had hospital bills, so I reached out to National Debt Relief. Enrollment with them was easy, and my negotiator has been good for the most part. I'm putting in money and we've settled one thing so far. I also upped my payment plan and it's good. Cost is all right.

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    National Debt Relief
    Response from National Debt Relief
    Hi Matthew,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

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    Customer Service

    Reviewed Sept. 4, 2019

    So far so good! For now it is really a sigh of relief if I can pull this off. My kids will benefit the most from debt relief helping with my mistakes! Glad I made the move to call them! This will definitely be highly recommended by me.

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    Verified purchase

    Reviewed Sept. 4, 2019

    Was easy to handle it with confidence. Made me feel at ease and not ashamed. And fast friend service. Now I can move on and know it is being done and I'm saving for a new start in life. Thank you National Debt Relief.

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    Staff

    Reviewed Sept. 4, 2019

    They were so helpful I felt like family was taking of me. Very informative and patient. They walk me through this and didn’t rush me or belittle me. Very understanding and committed to excellence. I had a Hernia Surgery and I’m paying on my son’s funeral.

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    Staff

    Reviewed Sept. 4, 2019

    All representatives have been great! We have been informed well with every step of the way so far. Our first representative was well informed, friendly and answered any questions we had. This isn't the position we seen ourselves but the best option for us.

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    StaffTransparency

    Reviewed Sept. 4, 2019

    Thanks so much for all your help. Very satisfied and well explained. Looking forward to working with you,now and in the future. I have your phone number, if I have any questions. Thanks again for your patience and understanding.. Rosemarie

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    Staff

    Reviewed Sept. 4, 2019

    Both Daniel and Anna were extremely thorough and helpful. I was provided with prompt answers in regards to my concerns, due to this, I had no hesitation in making a decision to work with NDR and have an overall sense of peace moving forward! Thank you, thank you, thank you!!

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    PriceStaffProcess

    Reviewed Sept. 4, 2019

    The process is not hard and their staff is professional and considerate. The people I talked to were very understanding and willing to help me with my debt. This program gave me peace of mind and hope for myself. It also helps me to clear my debt in a timely, low cost manner.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 4, 2019

    Jay and Javier have made this stressing process very helpful and relaxing. They are excellent customer service reps. They went over all of the steps and explained all of my options. I would gladly refer anyone in the same position because of these 2 gentlemen.

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    Customer Service

    Reviewed Sept. 4, 2019

    National Debt Relief had more advertisements and I saw them more frequently. Their enrollment process was fine and it seemed pretty basic. Overall, I've been very satisfied. They call when they have a new offer and they've done pretty well. I've been in less than a month and most of my accounts were cleared up. We are on the way to the last account. I already have a payment schedule on a different one. We haven't had any adjustments on the payment plan until this very last one. It was only about $50 a month different so we just added an additional ACH. I have a couple of accounts left. National Debt Relief has definitely helped. I can pay my bills now which I couldn't do before.

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    Staff

    Reviewed Sept. 3, 2019

    The entire experience with the National Debt Relief team was as good as it gets, they were all very helpful and very kind. I would recommend this organization to anyone. This is a very difficult time and they made it better.

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    StaffTransparency

    Reviewed Sept. 3, 2019

    Everyone was very helpful and kind. Very informative. There was not any judgement by anyone that I spoke with. They walked me through every little detail and explained everything in detail. I would highly recommend others to consider them for any debt relief help that they might need.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    I am very happy with my experience. All my questions have been answered. Everyone has been very helpful and made this adjustment every easy. Joshua has been very easy to reach. I feel like I'm welcome to call anytime with any concerns I may have and that's very reassuring.

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    Process

    Reviewed Sept. 3, 2019

    It was a relief to speak to NDR. They guided me throughout the entire process. I would recommend NDR to anyone who is in financial credit card despair. I will be credit free in 40 months. THANK YOU NDR.

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    StaffProcess

    Reviewed Sept. 3, 2019

    Ray was very helpful in walking me through the process of getting approved. Also he went through the contract with me which was very helpful and helped me understand it. I will recommend Ray to my family members and friends interested in getting debt relief! Mahalo!!!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 3, 2019

    From first contact to finishing my welcome call, everything to this point has gone smoothly. Everybody is very informative and helpful, every step is clearly explained multiple times so that a clear understanding is reached and you don't feel like you are left out to dry.

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    Customer ServiceStaffProcess

    Reviewed Sept. 3, 2019

    Thank you NDR for making this process as stress free as possible. I was worried and afraid of taking the step to go forth with debt settlement program, but your reassurance and efficient answers to all my questions put my mind at ease. I really appreciate the late hours and the availability of customer service reps and financial advisors.

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    Customer ServiceProcess

    Reviewed Sept. 3, 2019

    I am very please with the customer service I have received in such a short amount of time and I am looking forward to becoming debt free. I am pleased that the process was very quick in approving my application into the program in a timely manner and was in turn able to complete the enrollment just as quickly. I was given all of the necessary information that is pertinent to my needs to help me reach my goal of being debt free.

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    StaffProcess

    Reviewed Sept. 3, 2019

    I have just started this process but so far my experience has been good. Everyone had been nice and very helpful. I am looking forward on working with your company to help me get out of debt and have some financial freedom. This process will help me save thousands of dollars and help me pay off my debts in two years not 30.

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    PriceStaffProcess

    Reviewed Sept. 3, 2019

    Everyone I spoke with was super helpful, friendly, and positive. I felt very comfortable to move forward with the process. After speaking with other debt relief companies, National Debt Relief was the most affordable and honest. Taking the path to financial freedom isn't easy, but National Debt Relief has made it easier.

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    StaffTransparency

    Reviewed Sept. 3, 2019

    All people I worked with were very courteous and helpful. Things were explained very clearly and it was a pleasant experience. My contacts were helpful and the instructions for signing into the client portal were explained well. I undertstand how to communicate with the Client Success Team. The introductory packet I received in the mail was very helpful and easy to understand.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    I just want to say what I relief I feel since being helped by my relief specialist Imani. She was so kind and understanding, that I felt at ease. She was very informational and helpful. The Welcome call also was great. Everyone was so nice. Seriously, great customer service.

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    Staff

    Reviewed Sept. 3, 2019

    Everyone I spoke with was very knowledgeable. They were also very patience and understanding. I was recommended by someone very close to me and they were very pleased with the out come. I am looking forward to being debt free.

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    Transparency

    Reviewed Sept. 3, 2019

    It was easy. Takes me time to sink in. They explained how it works and everything involved. Not sure about word count but I think every place has questions. I just hope these are all of my questions. Thank you for the help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 3, 2019

    AL ** and the lady that did my welcome call did a great job. They explained everything in a way that answered all of my questions without me having to ask. Very professional and warm. They both made me feel very confident that my financial situation will be resolved by individuals who know exactly what they’re doing.

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    Staff

    Reviewed Sept. 3, 2019

    Very helpful. We would like to thank Lorraime for all her help. She had great skills working with us. She was also very polite and had a lot of people skills. She when thru with every page of the Doc. very well.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    My experience was good, both customer service representatives were polite, friendly, helpful and professional. They also help me to set my account online. I would definitely recommend to friends and family. I’ll appreciate your help with this credit cards debt. It’s a relief that’s going to be taking care of. Again thanks.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 3, 2019

    I had been thinking about calling for quite some time, several months in fact. One day while sitting at work after hours I decided to Google Debt Relief Companies and this one was the first to pop up. I read on. It all sounded good, so I called immediately talked to a very nice young man who explained everything wonderfully and without further hesitation I signed up! I've been happy and relieved ever since.

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    Customer ServiceStaffProcess

    Reviewed Sept. 3, 2019

    I was provided with excellent customer service and attended well. I received all information in regards to legalities, penalties, benefits, program, and service. I would recommend it to a friend in need of help anytime. Thank you very much for all the help and I look forward to working with National Debt Relief program.

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    Customer ServiceStaffProcess

    Reviewed Sept. 3, 2019

    Everyone involved in this process were very understanding and knowledgeable. They really understood the situation and the reasons I got into this situation. It was a weight that has been removed from my shoulders. It took me a while to call but I'm glad I finally made the decision to get this taken care of. Finally feel I'm on my way to being debt free. Thank you NDR. IT'S BEEN A tough 2 1/2 years but hopefully this will help in the healing process. Thanks to all who helped.

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    Staff

    Reviewed Sept. 3, 2019

    The girls that I worked with were very courteous and made you feel at ease. They were very knowledgeable. Took their time with me and repeated when asked without a hint of being impatient. So grateful your company will work with me to get my debts taken care of.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    Financial hardship is frustrating and difficult, but National Debt Relief made us feel better about moving forward and eliminating years worth of accumulated debt. They were polite and accommodating over the phone, putting us at ease for the process ahead.

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    Staff

    Reviewed Sept. 3, 2019

    it's a very scary situation but with the help of your employee, it make it easy to understand it and deal with it, thank you for all your help! I'm looking forward to start a new future and that can only be with your help. Thank you again.

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    StaffProcess

    Reviewed Sept. 3, 2019

    Very helpful, friendly and personable representatives, I felt like my needs were understood and all my questions or concerns were answered and addressed. The representative took the time to make sure I understood everything about the program and that I understood what the process will be.

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    Customer ServiceStaffProcess

    Reviewed Sept. 3, 2019

    The account set up process has been relatively simple. Greg ** was very helpful and kind. He even helped us over the Labor Day holiday weekend. We truly appreciate his willingness to answer our questions and walk us through the process to get our account set up with National Debt Relief.

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    Customer ServiceStaffProcess

    Reviewed Sept. 3, 2019

    My description for National Debt Relief Program, was a great experience. I had called this program on 8 29 2019 Thursday, all parties pleasantly professionally assisted me, and answered all my questions and I answered their. I was accepted in their program, then followed ups were made from them. I was informed for future mail documents and I keep up with my accounts tracking each month from NDR. Thank you, National Debt Relief for your service. Sincerely, Francesca

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    Customer ServicePriceStaffProcessTransparency

    Reviewed Sept. 3, 2019

    When I first contacted National Debt Relief online, I wasn't sure what to expect. However, the gentleman who called me (immediately, I might add) explained the program thoroughly and there was no way I could turn it down. They are saving me thousands of dollars with the program they enrolled me in. Not only are the saving me the initial amount that they will negotiate for me, but years and years of paying interest on these accounts which will now be paid off in under 4 years! Last week I was a nervous wreck wondering how to get out of a very bad situation. This week I literally feel like a huge weight has been lifted and I can breathe again! I'm so glad I made the decision to check them out!

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    StaffTransparency

    Reviewed Sept. 3, 2019

    Hello it was really a positive experience with speaking with the two representatives when I enrolled this morning. They were very professional and attentive as well as answered all my questions and reaffirmed that I understood. The reps explained the problem and next steps thoroughly. I feel like there is hope for my financial situation and thank you for helping me help myself through National Debt Relief.

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    Staff

    Reviewed Sept. 3, 2019

    The experience was great. Got help from well rounded people who really was concerned about my credit problems. And I would like to thank everyone who is involved then give me out of debt. They didn't beat around the bush. They want really wanted to help me and getting me out of debt. They were funny and also helpful. Thank you. I will recommend you to the many people that I know.

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    Customer ServiceStaff

    Reviewed Sept. 3, 2019

    The customer service rep was very friendly and helpful. I don’t hear well so she had to repeat things several times and was very nice about it. I’m on disability and have been worried about this debt to the point it’s affecting my health. I thank you very much.

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    Transparency

    Reviewed Sept. 3, 2019

    I have to say that this company is very professional and explain in detail every aspect of your options and current situation better help you. I will refer this company to anyone in a similar situation as me. If you are in a financial crisis with your unsecure debts call them now.

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    StaffTransparency

    Reviewed Sept. 3, 2019

    I had a wonderful experience. Everyone was courteous and respectful to my situation. Everyone took the time to explain everything to me and to make sure that I understood the process. I feel as if I will reach my goal with NDR by my side.

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    Customer ServiceStaffProcess

    Reviewed Sept. 3, 2019

    Customer service representatives that assisted me with getting the process started were very helpful and knowledgeable. Thank you for your help. I hope National Debt Relief is going to help me to feel better about my future with the payment plan I could afford.

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    ProcessTransparency

    Reviewed Sept. 3, 2019

    During the process all my questions were answered with clarity and patience. It was important for me to make the best decision knowing that debt is very complicated and challenging. I look forward to taking care of my debt as soon as possible with an opportunity to build my credit back up. Thank you!

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    Staff

    Reviewed Sept. 3, 2019

    Working with National Debt Relief has helped me get closer to becoming debt-free. The military recommended it so I got with NDR for my $56,000 debt. They were knowledgeable and knew what they were talking about. They also answered all of my questions. They negotiated bringing my debt down to a lower rate, and I'm pretty satisfied with the experience. We're about halfway through the process, and we have about 18 months left. It has been easier to pay and my credit has gone up.

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    Reviewed Sept. 2, 2019

    I accessed NDR services to give me options in my debts and how they can assist me. I was given fast, efficient and professional service. I will update this review as information and our relationship develop. Thank you for your assistance.

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    Customer Service

    Reviewed Sept. 1, 2019

    Customer service was great on all parts. Quick response time to getting answers. Ready to get started on this journey of getting Financially Debt Free. All good things take time and making the major decision to make the inquiry and start is the first part!

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    Staff

    Reviewed Sept. 1, 2019

    Representative was very polite, patient, and answered all my questions promptly. The enrollment process has been a good experience thus far. I needed structure and guidance regarding credit card spending and debt and now I can look forward to more productive way of life.

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    StaffProcess

    Reviewed Sept. 1, 2019

    The individuals that I worked with at NDR were absolutely amazing. They were extremely easy to talk to and were not judgmental at all during the whole process. NDR is saving me a ton of money and having an option to split the monthly payments in half and lining them up with my paydays couldn't make this any easier.

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    StaffProcessTransparency

    Reviewed Sept. 1, 2019

    Just really listened. Explained the program over and over and were patient. They did not seem like they were selling anything or reading from a script. Beyond patient and helpful. Joshua ** is the best and he and his staff were supportive in a hard time for me. I just started so I hope this all goes as outlined. I will know more soon.

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    Transparency

    Reviewed Aug. 31, 2019

    Steven ** is great. He explained so I could understand the process on how my debt relief program is going to work. Thank you very much, would and will recommend to friends. Thought I would never get out of debt but this is the light at the end of the tunnel.

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    Customer ServiceStaffTransparency

    Reviewed Aug. 31, 2019

    I found everyone I spoke to to be kind and courteous. They explained everything in detail without a hint of judgement about my situation. Especially CASS the person I first spoke with made the call easier than I thought it would be.

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    Reviewed Aug. 31, 2019

    I would like to pay my debt as soon as possible very fast. I'm happy with the experience National Debt Relief and I will recommend to my other friend and family. I keep promises and loyalty to pay back my debt.

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    StaffProcess

    Reviewed Aug. 31, 2019

    Service is professional.Your team was so confident that the process put me at ease immediately. Everyone was kind and knowledgeable and answered all my concerns and questions. Thank you so much NDR team for removing my stress level. I would definitely refer a friend to NDR.

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    Reviewed Aug. 31, 2019

    Very hesitant and unsure at first, but once I spoke to Andrew ** the NDR spokesperson I felt more at ease about making our decision. Must just stay focused on our long termed goal to get out of debt. I will just keep faith that we are doing the right thing.

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    Reviewed Aug. 31, 2019

    I had credit card debts and it just wasn’t going anywhere. I googled National Debt Relief and it seemed like the reviews were good. It was pretty easy to sign up with their program, which took about 45 minutes. I've got some of my accounts paid down, and I only got two left.

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    StaffTransparency

    Reviewed Aug. 30, 2019

    I would just to say, that I had a very helpful experience with your staff. Very patient and informative. As soon as talked to one of your staff, he was very polite and also very precise in explaining the procedure. He walk me through the process real clear.

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    StaffTransparency

    Reviewed Aug. 30, 2019

    Everyone seemed to be very interested in my concerns and how to help me. All questions were answered and everything was explained. I had some trouble getting some of the information that was needed and were very patient while I got everything I needed.

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    Staff

    Reviewed Aug. 30, 2019

    Very professional. I believe that this will help me get out of debt and back on track to where I will have a life and a lot less stress. I was very please with the service and professionalism. Would recommend to anyone that needed help.

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    Customer ServiceStaffProcess

    Reviewed Aug. 30, 2019

    Calling NDR was the best decision. Wish I called sooner. It had become too depressing to deal. Elijah was very thorough in explaining the program. I can now breathe knowing they are working to reduce my debt. The money they will save me will allow me to just make my bill payments in a timely manner. Thank God for the National Debt Relief program and the knowledge professional associates like Elijah to help folks like me that just want to get another chance to do better.

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    Customer ServiceStaffProcess

    Reviewed Aug. 30, 2019

    Very nice, and so helpful, very patient, there to help you and guide you all the way through the debt process. Very friendly service people, never rushed you on the phone, went back over everything to make sure you understand all of the paperwork.

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    StaffProcess

    Reviewed Aug. 30, 2019

    The service was amazing, great people especially Thanks to Amanda ** and Kishan **. They help me to understand the process of enrollment and application process step by step and with high professional ethic. I feel more relief knowing that NDR will help with my financial situation. Thank you.

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    StaffTransparency

    Reviewed Aug. 30, 2019

    I found all the reps I spoke with were courteous and helpful. Answered my questions and felt empathy when I explained the death ;of our daughter and the strain it put on my family. Thank you for all your help and understanding.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2019

    Thank you for taking your time on asking our questions. I have spoke to three of your employees and they are very professional and kind. I'm still in the beginning process of the program, so I hope everything works out well. Thank you guys for everything, I really appreciate it.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 30, 2019

    Justin has been perfectly clear. He has made a decision easy due to the clarity. I am convinced that I know exactly what I am getting into. Wish I had been able to talk with him 'before' the credit card. Justin is very straightforward and clear of mind. His desire to help me out of debt is aggressive yet subtle. Very effective. Besides, I simply liked communicating with him. Regards, William

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    Staff

    Reviewed Aug. 30, 2019

    I truly appreciate the help I am about to receive from NDR. I have already recommended this program to a family member. I spoke with Devon, he was very helpful in explaining everything to me. Thanks for giving me a second chance...

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2019

    I was truly blessed to speak with Joseph ** today. He went above and beyond assisting with finding a plan that works for me. He was knowledgeable, thorough and extremely helpful. He calmed me down and relieved my financial burden. He deserves to be recognized for his outstanding job performance and is a huge asset to your company. Vanessa did an outstanding job during my Welcome call and deserves to be recognized for for her outstanding job performance. I will be forever grateful for their help.

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    Customer ServiceStaff

    Reviewed Aug. 30, 2019

    The gentleman who assisted me were very polite and extended courtesy. They were very knowledgeable about what they were talking to me about and they were more than willing to answer my questions efficiently and effectively, our conversations was most enjoyable.

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    Customer ServiceStaffProcess

    Reviewed Aug. 30, 2019

    Very thankful for such an easy experience and what a sense of relief. I am totally recommending this process for anyone overwhelmed with debt. The best customer service. Extremely professional and very quick and easy! Not only do you get a financial relief but a budget set up for you!

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2019

    I am very pleased with the help and response to my request for getting debt relief. Everyone was so helpful in answering my questions and nobody judged me for having money issues. They seemed genuinely concerned and helped me in solving my debt issues and guided me to the right path of clearing my debts. Thank you all so much for helping me through this.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2019

    The customer service was stellar. Both Cierra and Robbie were extremely professional and friendly. The total of both calls took approximately 60 minutes and were very detailed. The assessment included food to eat which is extremely important when taking care of your debt. Thank you for your help in starting my to financial independence.

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    Customer ServiceStaffProcess

    Reviewed Aug. 30, 2019

    My experience with Mr. Steven ** was very comforting if it was not for his professional approach I think I would have not given the program and opportunity to assist me. I was a little frantic at first and when he walked me through every step and let me ask questions then assured if I understood that put me very much at ease. After the bumps and curves that I have endured in my last 2 years in life trusting someone does not come easy to me. I am confident that NDRelief will help with my debt and will get me on my two feet again.

    I was surprised but thankful at the same that there was even such a program to assist. I am glad to join up with a team of dedicated individuals that although all my transactions have been through e-mail or via telephone their passion for the work they do and compassion to help customers like me has gone a long ways. I am thankful to everyone from the representative that helped me set-up my global account to the operators who would transfer me to the right folks I needed to talk to. God Bless and thank you for the future efforts that will be made to financial freedom or being debt free.

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    StaffProcessTransparency

    Reviewed Aug. 30, 2019

    Great! Each member of National Debt Relief team helped me and explained me the process in thorough way. Thank you and I believe they will help me to get rid of my debts quicker than I would do it on my own.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 30, 2019

    National Debt Relief helps us with our debt problems. Josh ** explained everything several times. We were welcomed by Susan and they were wonderful. We're happy with the way we were treated by them, the process very easy. Things were done over the phone and with our computer. We would recommend this company for anyone who needs help with their debt problems.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2019

    Very professional people. They reach me very fast and they are able to answer all my questions in both languages, English and Spanish. They review every paragraph. I am very happy to have contact them. I will recommend them.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2019

    NDR was exactly what I needed when I needed it. Their staff was really helpful too. After my Divorce I found myself buried under a mountain of debt. I didn’t know what to do. When I found NDR it was a real game-changer.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 30, 2019

    The man who helped me was very helpful. I want to get debt-free and this process has been just so easy. I cannot wait to get my financial freedom and raise my score so I can move on to purchase my first house. Thank you so much.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 30, 2019

    Everyone has been very helpful and thorough in the details of the complete program. I had reservations and they understood and were able to make me feel comfortable with this big step to change my life around. I am still at the beginning stage and hope the remainder of my experience is as upfront and transparent as the signup process.

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2019

    I was working with Gilbert and he was great to work with. Gathering information and being patient with me. When doing my welcome call, I couldn't understand half of what she was saying because she was talking so fast and scripted.

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    Verified purchase
    Transparency

    Reviewed Aug. 30, 2019

    My service experience was great. I understand everything that explain to me and would recommend this service to my friends. As soon as I get the results of this program. I have no question at this that to be cleared up.

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    Verified purchase
    StaffProcess

    Reviewed Aug. 30, 2019

    My advisor was very knowledgeable and friendly. He answered all my questions and helped me through the whole process. I wish I had done this sooner, but I'm just happy it's getting done now. I can't wait to track my progress on my online account where you can see everything that's happening with your debt.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2019

    Thanks for the plan to help my family get out of Debt. My has cancer and the debt kept pileup. I didn't know what to do. Thanks to National Debt Relief I have a plan. To be debt free. Thanks for all they do.

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    Verified purchase
    Transparency

    Reviewed Aug. 30, 2019

    Good attitude about my account and my situation. Kept in contact with me on all my accounts and options on what needed to be done. Walked me thru step by step and all the documents and explained everything. Thank you!

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    Verified purchase
    StaffProcess

    Reviewed Aug. 30, 2019

    This program is very helpful! I feel at ease already knowing that it was this simple to take care of our debt! And so far everyone we have spoke to has been very generous and helpful! I will highly recommend this program to everyone who is looking for debt relief!

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 30, 2019

    They were very cordial, polite, discrete and professional. They covered all the aspects of what I would experience. They took the time to explain everything very clearly and make sure I had a good understanding and what was about to happen. I would recommend this process to anyone who is in trouble financially it needs help.

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    Verified purchase
    StaffProcessTransparency

    Reviewed Aug. 30, 2019

    Very professional and explained every detail of the program very well. Eases the stress of knowing my debts will be getting taken care of and putting more money into my wallet come payday, as well as being confident that my bills are being paid.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 30, 2019

    Thank you so much for find the best solution, Luis. I really appreciate everything that you helped me with. I highly recommend your services. He was very kind, fast and accurate when he was explaining me the process, was very clear. Thank you, Luis.

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 30, 2019

    Customer Service - Nikki and Al. Thank you so much for having such qualified representatives working for this program. They were extremely knowledgeable about the program. They answered all of my questions without hesitation. Thank you very much for this opportunity to get my life back on track!

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2019

    I had been crying all day about my overwhelming financial situation. I’m a single mom, and after dating someone, he put me into a financial situation that I felt like I was drowning in. Working with the agent to come up with a debt solution had me crying tears of joy for the hope of getting out of debt.

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    Verified purchase
    Staff

    Reviewed Aug. 30, 2019

    Great people to work with. They have really helped me in getting my situation taken care of and been so helpful along the way!! Again thank you all so much for all your help! You have truly been a lifesaver.

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 30, 2019

    I called to ask for information to decide if I wanted to apply for this program. I talked with Joe **, he explained it to me in a language I understood. He answered my questions. I signed up for the program.

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    Verified purchase

    Reviewed Aug. 30, 2019

    You guys are amazing! Thank you for helping out with my debt. I’m glad to be part of your organization. I’m thankful also to my friend who recommended to you. I’m anxious to be out of debt. Again thank you and God bless you!

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    Verified purchase

    Reviewed Aug. 30, 2019

    Describe my experience was wow they talked too fast. Trying to collect everything in my head. Things will be better soon. It was good and I hope this helps me in the long run, I am on SSI and on a budget is why I ask debt relief. Thank you. Dorothy

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    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 30, 2019

    She was very detailed and made sure I understood everything she said. When the call finished I knew exactly what I needed to do and how to do it. I have the number I need to call and enter in my phone so I know it is you and not a bill collector.

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    Verified purchase

    Reviewed Aug. 30, 2019

    Sign documents and they can't seem to get my signature on documents. They send me one day after day and my signature never seems to be on documents. So frustrated with signing documents over and over daily. Was told they'd send copies out for me to sign but not received any documents yet. Will wait for documents to be sent by mail. Thank you. Ruby

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    National Debt Relief
    Response from National Debt Relief
    Hello Ruby,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

    Verified purchase
    Staff

    Reviewed Aug. 30, 2019

    Talking to both Stephen and Gloria was the most enjoyable experience I've ever had without question! They both were extremely articulate, humorous, smart and darn cordial! A lost art in today's world! I completely what they both explaining to me!

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    Verified purchase
    Customer Service

    Reviewed Aug. 30, 2019

    NDR's enrollment process was long. I went through a phone thing and then they sent me a welcome package. Thereafter, they sent me another big package of papers that I had to fill out. As I'm not computer smart, my daughter got on the computer and had to do stuff for me. Still, it was well worth everything. Thus far, I've had no issues with NDR and they've worked very well with me. I have a 33-year old disabled daughter that lives with me and she’s having to have a lot of dental work done and I’ve called them and asked them to lower the amount a little bit. I have been taking money out of my checking account each month because of having to pay for all the dental work for her and NDR has been very gracious. I couldn’t have asked for anybody else better to work with.

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    Verified purchase
    Staff

    Reviewed Aug. 29, 2019

    I can't say enough about the professionalism that National Debt Relief has shown to me. I feel absolutely relieved that my financial woes will be sorted. I would like to say BIG THANK YOU TO Nathalee ** for being proactive and moving this matter forward for me. Also Susan on the Welcome call. Many Thanks Again!!!

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    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Aug. 29, 2019

    I want to thank Sharde ** for taking time and informing me about this great debt relief program. She was very knowledgeable answering all questions. I felt comfortable talking about financial goals. Tameka ** was helpful when calling the Welcome Call by directing and explaining what documents will be sent to my email.

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    Verified purchase
    Staff

    Reviewed Aug. 29, 2019

    Mario ** is professional, caring and heaven sent! I thank God for using him as a vessel to change my life for my daughters! May God continue to Bless and Keep Mario **! Edwin ** was also professional and kind! I pray God continues to Bless and Keep him as well! Good Bless their souls!??

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    Verified purchase
    StaffTransparency

    Reviewed Aug. 29, 2019

    Aaron **. I am very pleased with the way he explained everything and answered my questions. He was very understanding and helpful. I am thankful for all the help and look forward to maintaining contact. I do not know what else to say..

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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