National Debt Relief Reviews
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About National Debt Relief
National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.
- Free consultation with debt coach
- Free debt relief quote
- Numerous accreditations
- Professional and responsive customer support
- Easy enrollment process
- Fees can reduce overall savings
- Not available in all states
National Debt Relief Reviews
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Reviewed Sept. 10, 2019
They answered all of my questions. Patient with me because my email wouldn't open up at that time. Explain everything plus called back to see if I had gotten into my emailed and walked me though it. They both are awesome. Thanks again for all your help.
You're welcome, Sandra. Don't hesitate to reach out if you have any questions.
Reviewed Sept. 10, 2019
Yes, I will recommend it to my friends. I'm so happy to come cross to your company. The customer services is perfect, and how the explained the program to me. I hope everything we work well with me, and I'm going to be debt free.
Reviewed Sept. 10, 2019
I had excellent service with both calls involved. Robert explained EVERYTHING very thoroughly and respectfully in my first call. He was very helpful in my learning the program and repeating anything necessary for my review. I was thankful for his kindness and well-mannered delivery of critical information.
Reviewed Sept. 10, 2019
I was referred to National Debt Relief by my girlfriend who is also enrolled in the program. I was surprised how easy it was to actually get started. I should have done this years ago! I'm excited to finally be able to work at getting my debt down without the stress of having to pay multiple cards with interest attacking me. Thanks guys!
Reviewed Sept. 10, 2019
NDR has been very upfront with all information and the process of going through the program. They answered all of my questions and concerns and made me feel very comfortable with resolving my situation. I am very excited about going through this process and being able to finally sleep at night without stress and worry.
Reviewed Sept. 10, 2019
Great company! Andrew was so helpful and walked me through everything step by step. He was so understanding and made sure to go over all the details with me. I'm so glad I called. I wish I would have called sooner.
Reviewed Sept. 10, 2019
One of my friends told me about National Debt Relief. I enrolled with them and it was pretty simple. I talked to multiple people from there. It’s been really nice working with them and they answer my questions pretty well. At this point, I haven’t completed the program yet but all the creditors have accepted. I’ve been paying the 350. With National Debt Relief, I don’t have any stress and with them helping me out, my points have gone up.
Reviewed Sept. 10, 2019
I went through a divorce then I was laid off from my job. I had credit card debt from that and I was unemployed for an amount of time. I just kept trying to keep up with the payments. The job that I finally got didn’t pay anywhere near what I was making before I was laid off. I was buried and not getting anywhere. I was working for a company and on the poster in the backroom, they had something about National Debt Relief. I called them one day and got information.
I signed up and that was over a year ago. They have really helped me and I only have two more credit cards to settle then I’ll be okay. They said I have three years with them. I wish I had known about the program sooner as I would’ve done that at the time when I was laid off. Experience-wise, it's going really well with National Debt Relief. Every time I called, they’re just very helpful. We settled on how much I could afford every month to pay them. I recently got a new job in a different town so I was able to up my payment amount.
Reviewed Sept. 9, 2019
Everything was great. Miles was very nice, he went over everything some times twice or three times, to make sure that I was understanding it all. They had to email everything again because they misspelled my wife's name. So I would tell anyone about NDR.
Reviewed Sept. 9, 2019
Excellent customer service and very knowledgeable! Very appreciated given my stress over being in this situation. Excited to get started and done. I don't have anything else to add and I've shared everything I can think of. Thank you. Thank you. Thank you.
Reviewed Sept. 9, 2019
Survey for Anthony and Nilsa. The associates I had the chance to work with on my step forward were Wonderful. Very thorough and compassionate. They both explained everything to me, multiple times if needed. I feel like a Giant weight is being lifted from me! Thanks to both of them.
Kelly
Reviewed Sept. 9, 2019
Both Karen and Oscar, were very knowledgeable, welcoming and never condescending. Within 15 minutes of my first conversation with Oscar, I had a huge sense of relief. So glad I decided to move forward with this. My monthly payments are literally half of what they were before. Such a huge weight lifted of my shoulders. Not to mention, the massive amount of interest being saved and being debt free in a fraction of the time.
Reviewed Sept. 9, 2019
Helping me pay off debt. In a timely manner. I've been in credit card debt for a while now. I'm going for some relief. I'm happy to know that I'm on a path to getting my credit back on track. So thank you.
Reviewed Sept. 9, 2019
Oh My Goodness!! These young people are tremendous. First Almus and today Alyssa!! Both were thorough and took the time to answer all my questions. They totally made me feel comfortable and safe, like everything will work out ok!! I really appreciate that there is a program out there like this one :).
Reviewed Sept. 9, 2019
A lot of explanation regarding this debt relieve and keep repeating on every connection to the agency but it's ok for me so you must have enough time to listen. That's great they offer to lower your payment and out of debt.
Reviewed Sept. 9, 2019
Thank you so much Michael **! You're my lifesaver. Thanks a lot for being so patient and answering every possible question I had and for always having an answer. Very knowledgeable and very nice. Such a great customer service! He's the one to go if you need help.
Reviewed Sept. 9, 2019
Customer helpfulness. I found it to be very well planned on your part and I appreciate the Welcome call to finish clearing up some last minute details. I suggested you to very good friend of mine to give you a call, he may be in need of your service. Thanks again.
Reviewed Sept. 9, 2019
I had a very good experience with everyone I dealt with. Everyone was patient with me and talked me through all the necessary steps. I was very pleased with the entire process and have a great weight lifted off my shoulders.
Reviewed Sept. 9, 2019
I am in a bad financial position and National Debt Relief is giving me the opportunity to get out of a terrible spot and allow me to have a chance to get ahead of my monthly bills so I can live a less stress free life and not lose my home. I went from feeling lost and alone to having someone that is going to save me and get me out of my financial crisis.
Reviewed Sept. 9, 2019
Great experience. They explained the program well. I understood everything they told me and they answered all my questions I may of had. I’m very pleased with Josh and the welcome call lady as well. Thank you very much for helping me get out of debt.
Reviewed Sept. 9, 2019
Very very helpful. Called me when they said they will. Very nice. Told me everything. I wanted to j Keep my cards they told the best way is to start over. I feel so much better calling you guys. Thanks.
Reviewed Sept. 9, 2019
It was a good phone call. She told me everything she needed to tell me and I listened to her and agreed to everything. There were a few things I didn't know and she explained them to me. She was very patient with me.
Reviewed Sept. 9, 2019
Sebastian and others were on top of things and answer all questions. I’m happy to know that I’ll be debt free in two years and six months instead of 10 plus years. I have little kids that will be grown soon so just trying to get everything paid off to help with their schooling in their future.
Reviewed Sept. 9, 2019
I had a great experience in working with National Debt Relief in helping to start to work on my debt. Adam ** and Kiera ** were very helpful in helping me understand and get me thru the process of getting started. Thank you.
Reviewed Sept. 9, 2019
Ari and Pamela were very professional and thorough. They made me feel very confident about this program. I am relieved that I won’t have to go through this alone knowing that National Debt Relief has everything covered and that they have my back.
Reviewed Sept. 9, 2019
I found myself in a very difficult situation and felt there were no options for me. NDR offered a solution which allows me to retain my self-respect and become debt free in a reasonable amount of time. They were very patient with my indecision, answered all my questions, and offered hope and support.
Reviewed Sept. 9, 2019
Benjamin was helpful and kind in an unbelievable desperate time for my husband I. He is informative, kind, compassionate but focused on the job at hand. In a dirty business he clears the view. Even though we could hear all the other people talking in the background Benjamin made my husband and I feel heard. Benjamin has the compassion and strength to lead. He is an asset to your company.
Reviewed Sept. 9, 2019
We are so grateful for National Debt Relief. They have been extremely helpful to us. We definitely recommend using them to anyone who is having any kind of overwhelming credit card debt. Plus their agents are so nice and to the point, made us feel really safe and relieved.
Reviewed Sept. 9, 2019
My husband and I have been struggling to pay our debt. I took a leap of faith and contacted NDR. I'm so happy with my experience! Alex was so helpful and she made me feel great about our situation. She explained everything great. My husband and I are able to feel some relief knowing our debt will be paid off in a short time.
Reviewed Sept. 9, 2019
Great in helping with all needs, I do recommend that people use them in helping with debt relief. They were very kind and courteous and prompt in getting the help I needed with the relief. I would recommend them to anyone. They were fast at assisting me and very knowledgeable about the job they are doing and got everything taken care of very fast. I thank them for the help that has been provided.
Reviewed Sept. 9, 2019
The people I have dealt with have all seemed professional. I hope I have made the right decision to enroll with this organization. Only time will tell. It will be a relief to know that I could be debt free in less than 3 years.
Reviewed Sept. 9, 2019
My rep was very professional and answered all of my questions! She was very helpful in changing my original first deposit date and explained everything in detail. I am very please with the outcome of my experience so far. I'm sure I will be glad that I called your company instead of falling more behind in my debt.
Reviewed Sept. 9, 2019
They were very helpful and professional in helping my account. They knew what they were talking about and willing to listen about the problem question I had they answer. I felt very good after the calls were finish. Also said any questions call them.
Reviewed Sept. 9, 2019
Ari was the first person I spoke with and he was very patient and understanding. Ari was very helpful and explained everything so I understood the program. Paul was the second person I spoke to from the Welcome Department and went over the program also so I can understand it. Thank you to both gentleman for their patiention.
Reviewed Sept. 9, 2019
My overall experience has been very exciting and given me a light at the end of the tunnel. Melodie was so thorough and very helpful in explaining the process. Also very diligent in responding to any questions I had. I feel very comfortable with the process and feel a great deal of pressure removed from my shoulders. Everyone is very professional and friendly. I would highly recommend anyone to use this firm in giving them some relief. Very easy to work with and understand the process.
Reviewed Sept. 9, 2019
The communication between NDR and myself was awesome. LaShonda went through all the details in my program and asked me if I had questions along the process. The lady that took the Welcome Call did a wonderful job in going back over the application and other items. My experience to get in the program was awesome.
Reviewed Sept. 9, 2019
Awesome experience so far! Everyone was very nice and helpful. Quick process. As long as the program works I think I will be extremely satisfied. From the beginning until the end of this I have been pleased. Both people were very helpful and very knowledgeable as well. Very nice to speak with and I am happy so far. Just as long as the program works and there are no issues, I should be extremely satisfied. Thank you.
Reviewed Sept. 9, 2019
Updated on 08/14/2020: Everything has been getting done a lot faster than I've thought it would. I started out with about $22,000 worth of debt. Then through negotiation and everything that National Debt Relief had done, it knocked the debt down to around 14,000. And I've already paid off about 5000 of it. The monthly payments are extremely comfortable and it has been the easiest one that I've ever had. Their reps have been pretty good and very helpful. Whenever I’ve had any questions, they are be able to answer it for me. There were things that I didn't understand from the contract based on my payment and they explained all that to me so I understood it a little bit better after that.
Original Review: Everyone was very helpful when explaining the program to filling out the paper work. I was very satisfied with the experience overall and look forward to working with the company to get out of debt and pursue financial stability and success.
Reviewed Sept. 9, 2019
So far it's been a great experience, with helping me become debt free. Will update once I start the process. The staff at hand was great and helping me deal with the stress was reassuring. Sometimes we have to begin at the bottom.
Reviewed Sept. 9, 2019
Debt consolidation. Friendly representatives and easy to understand terms. Better option than filing bankruptcy. Better monthly payments than credit card payments. Not as stressful trying to pay credit cards with the high interest they charge. Helps knowing there is someone there to help.
Reviewed Sept. 9, 2019
I spoke with Ryan when I first called. He was very helpful. He stopped numerous times to make sure I completely understood everything that was going on. I just started this program and everyone has been there for me to make sure the process goes well. From the emails to the calls, they really keep you updated & informed. I definitely recommend this company.
Reviewed Sept. 9, 2019
The customer service line proved to be Very helpful in explaining all information and how the process will begin. Call backs were very quick and they ensure I understood all the information at hand. I can expect good things to come with the support.
Reviewed Sept. 9, 2019
From what I have experienced so far all members have been very understanding and are not judgemental about what is going on. They listen and can see that people want to get out of debt. They explained all the questions that I had and reassured me that I am not alone in this and they want to help.
Reviewed Sept. 9, 2019
At first, going with National Debt Relief sounded good. After a while though, I realized it was not. What interested me was that they could put everything all in one payment, and it would be a low payment too compared to if I would just keep on paying each creditor. The consolidation sounded really good and I went for it. However, I should have just stayed with how I was and just negotiated with my creditors myself.
I've been looking at the payments that go to my creditors and the amount that goes to them, it didn't make sense to me. I'm wondering why NDR is not putting most of the money I put in towards my creditors so I can get my bill paid faster. Also, I wish they didn't mess my credit up that badly. When I started, I was all up to date on my payments but when I got through NDR's program, I went into delinquency. I wish that if somebody was to go through NDR's program, that NDR would tell creditors that. This would be so their client would not have their credit get really messed up because of going into delinquency and no collection. Still, NDR brought down the total amount that I owe by a lot. I owed one of my creditors 16,000. Instead, I ended up paying 8,000. NDR did a really good job in so far as getting the money I owe down when they negotiated with my creditors.
Reviewed Sept. 9, 2019
We had a lot of unexpected life occurrences, and instead of filing bankruptcy, we tried to work things out with National Debt Relief. We went for their debt negotiation and payoff program and the enrollment was easy, and everything was explained very well. There were a lot of options to decide on, and once we made the decision, the process took four hours total by the time we had the email documents back and forth and electronically signed things.
NDR made us very comfortable with the process. If there were any questions, they went over and beyond to try to get answers or answer those questions before we made any decision. Also, they were excellent working with me on our payment plan. Any time that there was a negotiation going on or there was an offer on the table, they made me aware of it. They made recommendations and educated us on the best thing to do, but we were told that the decision was ours. I felt in control and aware of what was going on at all times. We’ve managed to decrease the debt that we had and though we’re still working through others, it has made things more manageable.
Reviewed Sept. 8, 2019
My experience with National Debt Relief and the financial counselor Joseph ** was very easy, he was very helpful, gave great instructions and explained the program in a way I could completely understand. He was very helpful in making sure the payment was one that I could afford. I’m very grateful I made the call and to start getting out of debt.
Reviewed Sept. 8, 2019
Hello, The experience starting with Marcus ** to Andrew ** was amazing. They answer every question, took time and explained everything to me. On a scale from 1 to 10, I give them a 12. They were very polite, humble and patient.
Reviewed Sept. 8, 2019
I just enrolled in the program but everyone has been very professional & very understanding. I have tried another program before & all they did was rob thousand of dollars from me & not help me resolve anything. I honestly feel this program is going to be different & help me get rid of the heavy dark cloud over my head suffocating me.
Reviewed Sept. 8, 2019
Had an amazing experience. It was fast and I was able to understand everything. I felt that the time was taken to review everything. Things were explained. Also I felt that I was given the openness to contact my representative if necessary.
Reviewed Sept. 8, 2019
The Program is very good. Hope it will be going good way and I will be free from my debt. If this program will be success then I will refer your company name to my relative and friend, so don't try to skip my offer.
Reviewed Sept. 8, 2019
Every representative I've spoken with had been friendly, compassionate, and very knowledgeable. I would highly recommend them to anyone needing help. They were very informative and made sure I understood everything. They also followed up to confirm that my experience with them was good and to find out if I had any questions.
Reviewed Sept. 8, 2019
After looking at ratings and reviews, I opted for National Debt Relief over other companies. Getting enrolled was simple and things were pretty much self-explanatory. The people seem to know what they’re doing and they have been great to work with on my payment plan. They also update me through phone calls and emails. Working with them has taken a little burden off.
Reviewed Sept. 7, 2019
The Representative was very helpful towards my situation. He actually listened and responded appropriately. I felt as if I was carrying the stress of the world on my shoulders and I didn’t know how to find the answer until I placed the call to Debt Consolidation; the best company and I got the best representative.
Reviewed Sept. 7, 2019
My experience with NDR was excellent. Kyle helped me out first and within 24hrs I was enrolled in the program. Next, Angel explained the process again and assured that the NDR team had my back with legal and financial assistance. Debt-free in 27 months! YES! My only regret is why I took too long to call out for help. We all need help at some point, and NDR is available to help if you are serious about financial freedom. I am very grateful.
Reviewed Sept. 7, 2019
This company has helped our family. They were able to explain in great detail the process and were very kind and nonjudgmental. They made sure we understood and answered all questions we had. They were very patient with us and we appreciate their help!
Reviewed Sept. 7, 2019
Everyone was very helpful, I'd would highly recommend them to anyone that was struggling with debt. I couldn't believe how easy it was to to get me processed and approved. Within one day I was enlisted in the program. Thank you.
Reviewed Sept. 7, 2019
Great customer service. Very helpful and professional. They broke everything down for me and I was pleased with everything. I'm looking forward to you helping me get out debt. Hopefully this program would help me in the future as my credit score.
Reviewed Sept. 7, 2019
The people I spoke with knew what they were doing and did it in a way I could understand. No hidden fees, no gimmicks. It was an easy process and I now have peace of mind. I thank you so much for your time and patience with me. I would recommend this company to any one who needs financial help. It has been a pleasure doing business with you. Thank you. Thank you!
Reviewed Sept. 7, 2019
We have had a very inspired and hopeful experience, signing up for our debt relief. We are happy to be going to be debt free in only 34 months or less. We have been struggling to keep our credit in good standing and this will help a lot. Very pleased and informed by what will be happening. We look forward to the future. Thank you.
Reviewed Sept. 7, 2019
Everyone at National Debt Relief has been wonderful and so nice. I feel confident that they will work to get me out of debt quickly! I already feel a weight lifted from me knowing they are handling my creditors to get me the best payoff.
Reviewed Sept. 7, 2019
I read the reviews on NDR, it sounded good. I gave them a call. Katrina was so helpful and friendly and she got me set up quickly and explained everything thoroughly and then Susan called me with a welcome call and she explained everything thoroughly and she made it easy for me to understand. I would highly recommend NDR who is in debt.
Reviewed Sept. 7, 2019
Everything has been good with National Debt Relief. It was very easy to enroll into the program and they worked with me on a payment plan. Everything was settled in about 11 months. It switched over to Liberty Lending.
Reviewed Sept. 6, 2019
The program was explained thoroughly. The welcoming rep answered all questions asked. Legal representation was discussed in the event there was a litigation. The person that helped was really knowledgeable, nice and accommodating. I would recommend program to family and friends.
Reviewed Sept. 6, 2019
This is my first time going into debt like this and my worry and anxiety is very high. When I called Luis was the one who answered. He was very nice and informative. I told him my worries and he basically broke it down for me to where it calmed me down and I didn't have so much anxiety.
Reviewed Sept. 6, 2019
I was contacted after completing a review online and the assistance I received was great. Everyone was specific in their description, stated the same things and did what they stated they were going to do. I appreciate the timeliness of the information.
Reviewed Sept. 6, 2019
I was really nervous about doing this because I didn't know whether it was a legitimate thing but Chris and my welcome call advisor helped me so much and I am looking forward to being debt-free. I am happy that they were able to help me out.
Reviewed Sept. 6, 2019
I was looking for help when I called your company. Sebastian was persistent and calm and patient. It took several days for me to decide to do this and he answered every question. My Welcome call was very informative and again the lady I spoke with was wonderful. She helped me with the paperwork and I truly appreciated her patience.
Reviewed Sept. 6, 2019
I have been in turmoil for months deciding about getting help with my credit. After speaking with the representatives, they provided me great emotional as well financial relief that I can rebuild my life again not having to depend on credit. I believe they are doing a great service to anyone who willing to receive help.
Reviewed Sept. 6, 2019
Since first singing the initial application, everything has been user-friendly in accessing the links through my email and on the websites. Everyone that I have spoken with so far has been extremely knowledgeable, and helpful in explaining the process and my documents.
Reviewed Sept. 6, 2019
They are very professional. They definitely put me at ease. I was very stressed and they put my mind at ease that I made a great decision to work with them. I know I will have a great outcome and will be life-changing.
Reviewed Sept. 6, 2019
I feel confident in this program as everyone I have talked to has been very clear as to what to expect. Kyle has been great to work with so far, he has made me feel good about my decision with going forward.
Reviewed Sept. 6, 2019
My experience with the entire process was most satisfactory. Everyone from the start has been helpful in explaining the program to me. Most noteworthy; Kelly **, customer rep. and the team at National Debt Relief were very professional and quite good.
Reviewed Sept. 6, 2019
The application process was clear and concise. The representatives were transparent and were able to address all of my question and concerns. They showed a level of confidence that helped to support my decision to consolidate my debt with their company.
Reviewed Sept. 6, 2019
Great experience. And simply and easy to understand. Very grateful for everything that the specialist have done for me. It's like a heavy burden has been lifted off my shoulders. Every month I was stressed out with this situation. But now thanks to, National Debt Relief. I can get the help I need.
Reviewed Sept. 6, 2019
They explain everything and let you know what to expect during the entire process. They let you know what’s going on, what to do if things happen, and how to contact them if needed. Also Very helpful during a stressful time.
Reviewed Sept. 6, 2019
The people were understanding and very helpful. They explained everything in detail and answered all questions. They went over the contract and helped me to understand all of it. They helped me combine the debt that I had into one bill that I could manage and would leave me enough to buy groceries.
Reviewed Sept. 6, 2019
During this time Joshua was very helpful helping me getting started with getting me out of debt with applying with National Debt Relief. For the next few years, this will be a better time for me to accomplish other things.
Reviewed Sept. 6, 2019
Hogan and Viola were wonderfully sensitive and helpful in my time of crisis. I love the debt relief option the most, but it was nice to know there are several ways NDR can help. The program is so well thought out and everyone I talked to is committed to providing details and making sure that you are okay every step of the way. My recommendation is to get with NDR asap, don't wait, and don't let your anxiety get to you. Talk with them openly and honestly to get the best results. Then relax, you've got an excellent team supporting you.
Reviewed Sept. 6, 2019
I call National Debt Relief to find out about their program, but after speaking with Carlos, I was sure this was the right course of action for me. He explained in detailed about the program and how it would help me get back to my normal way of life. I was unable to complete the process, but he was willing to call me back at my convenience. I thought that was wonderful. Thank You.
Reviewed Sept. 6, 2019
I had a great experience and the team was friendly and really helped me understand how the program works. I'm excited to get started! They are very helpful and really got me excited about my financial future. :-) I would really recommend this program to anyone who is looking to get out of debt.
Reviewed Sept. 6, 2019
NDR representative, Ben **, made me feel absolutely sure about making this decision. He gave me all the important information I needed about my finances and walked me through every step of the process. The person who greeted me for the Welcome Call was just as helpful in making sure all the information was accurate and ready to go. Many thanks! 5/5
Reviewed Sept. 6, 2019
The process was really simple and I was very informed from very friendly knowledgeable people. The program is easy to understand and very user-friendly. Everyone was very helpful and I would recommend to anyone interested in getting out of debt to use National Debt Relief.
Reviewed Sept. 6, 2019
Canaan ** was excellent in presenting the information. He was clear and concise. He made it easy for me to understand the process. More importantly, he was easy to reach when I had a last-minute question. I would highly recommend NDR. Many thanks.
Reviewed Sept. 6, 2019
Who knew that a phone call to an experienced & kind counselor could bring me such tremendous relief! The team walked me through the process effortlessly and knowing that I’ve got a team of knowledgeable people taking me through this process until it’s completed is a tremendous feeling. This was a difficult call to make, but I’m so relieved that I finally picked up the phone. Javier and Shawn were so easy to talk to. STOP treading the water, call them before you go under, you’ll be very glad you did.
Reviewed Sept. 6, 2019
YON ** was very professional and knowledgeable, he guided me and assured me that I was on the road to be debt free. He helped me find the right program- the welcome call was great as well. She confirmed the information that Yon covered with me in detail.
Reviewed Sept. 6, 2019
After months of agony about my credit card debt, I am SO GLAD I reached out to NDR! Customer Service is AWESOME & have been there for me the entire process so far! The payment is fair & affordable. I am VERY HAPPY to be taking care of this through NDR!!
Reviewed Sept. 6, 2019
Making the decision to get help was the hardest part. Everyone I've talked to so far has been professional and understanding. This is an embarrassing situation I've put myself in and talking to family and friends is hard. There is so much stress gone already! I'm determined to stick to the plan and cannot wait to be out of debt!
Reviewed Sept. 6, 2019
Chad was able to explain everything involved in the program and answered all my questions. He was very professional. I am very happy with all the options he was able to present me with. I feel confident that I’ll be debt-free in 3 years.
Reviewed Sept. 6, 2019
The people I spoke to were clear, concise and completely explained the program. If I have any questions, I have a number to call to get my answers. Very happy so far. I plan on making many calls to questions and make this as quick and seamless a transition as possible.
Reviewed Sept. 6, 2019
Fantastic! Like an elephant off your shoulders. I can't wait to have a new chapter start. It's like hitting a reset button. I'm glad I had the courage to not only say but to do clean up my credit, we all go through hard times.
Reviewed Sept. 6, 2019
I am very impressed with your program at National Debt Relief up to this point. The service and people I’ve spoken will have been very easy to talk to and easy to understand. Thank you for helping me get my finances back on track!
Reviewed Sept. 6, 2019
Mr. Taylor ** was a great help in my decision to go with National Debt Relief to help me get myself back on the right track. I am hoping this will end all of my worries. Thanks, Mr. ** for your help in my decision.
Reviewed Sept. 6, 2019
Very friendly and professional. Everything was explained clearly and understood. Help was outstanding with all the persons I spoke to. Would highly recommend them to friends and family if they needed assistance. All went very very well with each conversation I had with each agent.
Reviewed Sept. 6, 2019
In less than 2 hours I was set and ready to go. Fast and friendly service with results I was hoping for! They were able to lower my monthly outgoing payments at nearly $300 and allowing me to be debt-free in just a little over 3 years!!
Reviewed Sept. 6, 2019
Steve and Nicole were very informative and seemed to care about my situation and my fears. I hope that the support continues as I move forward with this company. They helped explain everything to the fullest extent and answered any questions I had. I like that they said I could call with questions or concerns at any time.
Reviewed Sept. 6, 2019
Everyone was wonderful! No judgments, no shaming, very understanding and helpful! All of my questions and concerns were addressed and explained fully in language that I could understand and comprehend. The customer service was amazing and I definitely would recommend to friends or family!
Reviewed Sept. 6, 2019
I was well informed on every detail of process and rep took time and explained it very well. It might take a while but I am on my way to be debt free. Dwane ** was very well spoken and was very clear when he spoke. He made sure I understood every detail before he moved on. The welcome call I received was also very well outlined and clearly explained and was real helpful to me so I can move on now.
Reviewed Sept. 6, 2019
Both reps were extremely friendly and listened to any questions I may have had and answered with ease. They made this process less daunting as I’m sure it could’ve been a nightmare. I’m so glad I gave NDR a try!
Reviewed Sept. 6, 2019
It was mostly a pleasant experience. Both representatives spoke very fast and not always clear. I tried to explain that I had some knowledge of what the process was, but they were a bit over-explanatory in the process and the service.
Reviewed Sept. 6, 2019
My debt relief specialist Kim was excellent! She put my mind at ease, I felt supported and I would recommend this program to my family/friends! Also, my welcome representative was very supportive and helpful! I am truly appreciative of them and I am pleased with the process to solve my debt issues!
Reviewed Sept. 6, 2019
From the moment I contacted National Debt Relief, I was treated with respect and kindness. Sheryl ** was extremely sincere and professional with every email and phone conversation we had. It was a very tough decision trying to figure out what would be best for my family with the financial struggles we were going through. I have all the faith in the world that entrusting National Debt Relief will help us get through this.
Reviewed Sept. 6, 2019
This will help take some stress off our shoulders and help us stay positive. Along with build our credit in the long run. If I had known sooner I would have been on board earlier. I am glad I signed up.
Reviewed Sept. 6, 2019
It was a surprisingly great experience. Thought it would take a long time and difficult to do. All the people who helped us get through the steps needed to complete were really friendly and helpful. I will be recommending them to National Debt Relief for the great work they did with me.
Reviewed Sept. 6, 2019
I had a very nice conversation with Deena during welcome call. She explained things in a well-mannered tone and I was able to understand more clearly about the program. I felt she covered each topic and answered my questions very well.
Reviewed Sept. 6, 2019
I really didn't know where to start. I received information in the mail from NDR as well as others. I chose NDR and at this point am glad I did. The process is simple and I am looking forward to having my debt paid much sooner than I would be able to do. I have personally tried to get lower interest rates with no success and realize after talking with your company it will take a team to help me.
Reviewed Sept. 6, 2019
The representatives were patient, professional and personable. In addition to being knowledgeable they were extremely helpful and welcomed all my questions and concerns. I wish I had contacted your company sooner - I feel like I can breathe again. A special thanks to Caroline and Marcus. Thank you for your patience, expertise and understanding.
Reviewed Sept. 6, 2019
My experience with NDR was very professional. I felt my two contacts really cared about my problems and gave me the best system to get me on the road to recovery. If family or friends get into a difficult situation I will recommend NDR.
Reviewed Sept. 6, 2019
I’m drowning in credit card debt. I’m struggling to pay my monthly payments. I called NDR and spoke to Lydia **. She was awesome and so professional and caring. She explained the program to me and after her talk I felt so much better and at ease. I have monthly payments to get out of debt in 33 months. If I didn’t do this it would take me at least 20 years to pay off my credit cards. Want to thank Lydia and also Frank for their professionalism and really caring. I will recommend NDR.
Reviewed Sept. 6, 2019
It was a real pleasure to deal with Barbie ** regarding my application for Debt Relief. She is a fine Lady, polite, professional and knowledgeable. Also Andreea, a great employee. I wish to find more people with Customer Services experience around US. Thank again for help.
Reviewed Sept. 6, 2019
I applied for the National Debt Relief program over the phone and the experience was good. Their rep worked with me on a payment plan. Nothing is convenient when you don’t have money, but I made a way. I've been in their program for a few months now and so far, they have paid off one of my bill.
Reviewed Sept. 5, 2019
I’ve had many choices in debt relief options, but NDR was the better choice 5 minutes into my call. I’m thankful and grateful that I’ve found an solution to my debt issues. I look forward to having an amazing team to help me in the stutter to be debt-free.
Reviewed Sept. 5, 2019
To get the "ball rolling" was very uncomfortable to me however, I found everyone I spoke to at National Debt Relief to be courteous, patient, and friendly. They put me at ease and gave me confidence that my situation can be resolved successfully. I recommend them highly.
Reviewed Sept. 5, 2019
This process was relatively easy, the staff is friendly and willing to explain the whole process and steps. Also they answer every questions that you might have. The online portal is easy to use and user-friendly. Every topic that was discussed was emailed to me for my record. Thank you NDR.
Reviewed Sept. 5, 2019
This was an excellent and stress-free experience getting setup with this program. Everybody I was in contact with was great. I'm glad I actually reached out for help. I cannot wait until I can actually be debt-free. Thank You.
Reviewed Sept. 5, 2019
It was a pleasure and comfort to work with Isaac ** and others to prepare a plan to becoming debt-free. I am grateful for the time and care that was taken to explain the program available to me. After months (if not years) of stress related to debt repayment, I am encouraged by the efforts that have been taken on my behalf.
Reviewed Sept. 5, 2019
I have just been accepted in your program and it’s the first time in YEARS that I’m actually feeling there is hope for my financial future. I’m hoping I will be as successful as another family member that have used you also and has just become debt-free! So far, everyone has been very courteous and helpful to me to guide me thru my entrance into the program.
Reviewed Sept. 5, 2019
I was treated like a valued customer, the representative was very professional and courteous. Everything was explained to me, I was able to ask questions, my fears were put to rest as I am new to debt settlement. I appreciated the understanding that was given to me and my financial situation.
Reviewed Sept. 5, 2019
Great service, walk and talk through every step. They make you feel un-nerves and safe. I'm glad they help me out when I need help the most in this time. Plus, saving the money that could have lost. Very thankful.
Reviewed Sept. 5, 2019
The team was fantastic and comfortable to work with. Debt is very scary and I didn’t know what to do. Brandy helped me through the whole process like it was no big deal. The next day on my welcome call Janelle explained everything again to make sure I didn’t have any questions. It feels like a huge weight off my shoulders to soon be debt-free. Thank you!!!
Reviewed Sept. 5, 2019
Kenny ** is awesome! He was so clear and very friendly in his approach of explaining the program and the process. I felt a weight lifted after our conversation. I didn’t feel like he was just reading a scripted form but it felt like he cared about my situation and wanted to genuinely help. He actually brightened my day by the time the call ended. He deserves whatever kudos you give great employees! My second call with Mr. ** sounded monotoned and I had to listen ever so closely to understand what he was explaining to w. He made sure I had a good understanding before we hung up and even reiterated parts that I questioned. He just talked so robotic.
Reviewed Sept. 5, 2019
My experience with both calls went fantastic and I am looking forward to my debt-free future. Both associates were very helpful and made this transition very easy. The process at first seemed daunting but was relieved at how easy it was.
Reviewed Sept. 5, 2019
So far, I feel like National Debt Relief is a stress-relieving program. I’m in the process of getting well from my colds/flu symptoms that won’t go away. I know that I’ve taken some over-the-counter medications that helped me relieve some of the worst symptoms of this illness. But, I felt much better when I started enrolling to the National Debt Relief program. Personnels are very helpful and many of my questions were answered. I am very thankful for their help.
Reviewed Sept. 5, 2019
Had a very good experience with Carlos. We communicated by email as that was the easiest. He responded back within a half an hour or less. The welcoming phone call was just as good. He explained everything to me and made sure I understood. Thank you.
Reviewed Sept. 5, 2019
Today God answered my prayers. Kelly ** was so comforting and easy to talk to. She was very informative and great at her Job. When I talked to Amanda ** from the welcome call center I felt very relieved and knew we were in good hands. She was very sweet and went over everything that Kelly went over. I can finally breathe and we are on the road to financial freedom.
Reviewed Sept. 5, 2019
My experience with everyone that I talked to have been very nice and helpful. They have explained everything to me and repeated it when I did not understand. Now I will be able to sleep at night or try to.
Reviewed Sept. 5, 2019
This is my first experience and involvement with getting help to resolve my debts. Getting approved into the program was lengthy, but handled very well by the persons who helped me. I researched different programs prior to calling and very pleased I went with NDR.
Reviewed Sept. 5, 2019
All staff have been helpful and informative. My questions have been answered and I never felt embarrassed or ashamed for being in debt. My calls were answered or returned to y. I would recommend this to others who are in similar predicaments.
Reviewed Sept. 5, 2019
I had a very wonderful experience today with both people that I talked to. Very understanding and informative. They really explained step by step everything that would happen and what to expect. I would recommend this to anyone who is struggling with debt.
Reviewed Sept. 5, 2019
Every person I have spoken to has been informative, honest and genuine. Excellent customer service from beginning to end. Everything was thoroughly explained to make it easy to understand. Anwar ** in particular was very helpful and patient in dealing with everything throughout the process. Thank you!
Reviewed Sept. 5, 2019
Great! Clear communication. Timely response. Answered all questions thoroughly. Reviewed forms with me in a clear concise manner. Really enjoyed Ameen who I spoke with first. Hopefully, this takes me out of debt as fast as it took to set up this afternoon!
Reviewed Sept. 5, 2019
The staff at Debt Relief are very friendly and understanding about my hardship. They seem to know what they're doing and had a lot of helpful ideas about choosing Debt Relief and the benefits that come with it. I would recommend them to a friend or family member.
Reviewed Sept. 5, 2019
Spoke with Nicole and she was very thorough and friendly. She explained the process and lead me through signing up. She helped me set up my portal access and she also explained how legal security worked and guided me through signing the forms.
Reviewed Sept. 5, 2019
I would like to Thank my account representative Roger **, he has helped me take on a task that is beyond my knowledge. He has always been very professional and polite and respectful to me throughout this journey. Though, I'm a new client today, this process started back in March. I would also like to recognize Anthony in Las Vegas who handled my welcome call. He was also very professional, and wanted to make sure I understood everything before he let me go. I appreciate excellent customer service. It is real hard to find these days.
Reviewed Sept. 5, 2019
They team that assisted me was warm and friendly, they were also extremely knowledgeable and took time to answer all of my questions. This program is amazing and will help me to get into a better financial situation. Thank you so much!
Reviewed Sept. 5, 2019
Eric ** was very helpful and polite. He explained every thing, and he guided me thru the whole process. He answered every question I had making the process very comfortable. I think this program will help me to pay for my outstanding debt I currently have with various credit card companies.
Reviewed Sept. 5, 2019
I have had an exceptional experience so far. I am looking forward to being debt-free. The staff was very patient and took the time to explain things and answer all of the questions I had. The payments appear to be affordable and should be easy to pay.
Reviewed Sept. 5, 2019
They were very nice when I ask questions and didn't get upset with me. Knew their stuff. Very helpful, made me feel much better about things. I like how they go over everything several times so you know that you understand it completely.
Reviewed Sept. 5, 2019
UPDATED REVIEW - 9/5/19. 40 minutes on hold - no response. Total exact saving - 7.13%. Customer Service - UNPROFESSIONAL. Yesterday (9/4/19), A customer representative left me a voicemail stating that he was trying to reach out to me in regards to my concern. I guess he was reaching out to me about the Google review I left. So the next day I called which is right now. A customer representative told me that he is transferring me to someone else who can better assist me and they are putting me on hold for more than 30 minutes. I am on the phone on hold as I am writing this.
While I was waiting, I did some calculations to get the exact percentage of saving I had on the program. IT WAS 7.13%. And again the customer representative was not professional with lack of knowledge in customer service. I will try to keep updating my review. I do not have any more time and I am hanging up now. It’s been almost 40 minutes on hold. (42 min). SO UNPROFESSIONAL.
First Review. In total, I saved less than 10% of my original debt. One of my settlements plus the fee is even higher than my original debt. I do not know how much other people saved, those who gave 5 stars and loved the program, but in my case, NDR did not keep their promise. Before signing for the program, NDR would tell me how other debt relief companies are not comparable in keeping their promises to the customers and all the good things about the program that you will not be disappointed...All that stuff to get you into signing for the program. However, once you sign for the program, it's a different story. I did not like their customer services. They weren't very professional. I WOULD NOT RECOMMEND THIS COMPANY TO ANYONE. I should have done it myself. It would've saved me a lot more! To anyone thinking about this program, I would like to recommend them to think twice.
Reviewed Sept. 5, 2019
All was great. I will know more in a couple of months. Customer service is well trained. Thank you. I know my scores will go down. I just want them to go back up. THE lawyers are a good touch. Looking forward to the future.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
Reviewed Sept. 5, 2019
The staff was very friendly and helpful in helping me with this process that I had to do and I really appreciate it. This was my first time having to do something like it and they made me feel more at ease about my decision.
Reviewed Sept. 5, 2019
Each representative gave very clear and concise information on the process and what to expect. No holes for where I needed to ask very many questions. Everything was covered, so there really wasn't a need to ask much. Thank you!
Reviewed Sept. 5, 2019
Great service. Very friendly! Help me solve my issues quick. Now I feel better about moving forward with me and my kids and not stressing about every bills everyday and not being able to enjoy life! Thank you very much!
Reviewed Sept. 5, 2019
I can not say enough how happy I was with the service I received from my counselor Christal **, she was very knowledgeable and thorough and was an all around pleasure to speak to. If Christal is not involved in your training processes, she should be. This truly was a pleasant experience from start to finish. My welcome call was extremely helpful as well. Thanks again!
Reviewed Sept. 5, 2019
Just finished talking with Josh & Nancy. I am very grateful for the professional assistance they provided to me. I now have a clear and achievable goal to become debt free!! The thoroughness they went to was above and beyond expectations. I am anxious to get started on this program. Moreover I am looking forward to the completion of it. Again thanks for guiding me thru the process & being so very patient. Jack
Reviewed Sept. 5, 2019
Erik and Simon were friendly, efficient and helpful. I feel well-versed in what the program does, how it can help me, and what my responsibilities are. I feel confident going in, and feel they will do a good job helping me going forward.
Reviewed Sept. 5, 2019
Overall I had a VERY good experience. Chris was so helpful with explaining everything and answering all of my questions. He made sure it was very clear what I was agreeing to. The process was very quick and easy. I am really looking forward to being financially free.
Reviewed Sept. 5, 2019
I wanna get my credit back in a good standing 'cause in the next 12 months or so, I wanna buy a house. And with National Debt Relief, everything is going pretty good and smooth. I was surprised that they got the ball rolling fairly quickly. A lot of it was because I was able to deposit large amounts of money that they had requested because I told them that I wanted to fix it sooner than later and they already had settlements going. I liked the aggressiveness in the beginning. But they’re not being as aggressive as they were. There are little gaps here and there because most of the money has been dispersed and they wait for it to build up again to start negotiating. I understand that they can only do so much at once, but I want them to stay aggressive because I want this taken care of sooner than later. But they recently just negotiated with another creditor. And I have two major credit cards out of the six left.
Reviewed Sept. 5, 2019
Words cannot describe how amazing this program is and is exactly what was needed in a time of despair and confusion. The link to the program happened by chance and then everything fell into place. It felt like the answer to prayers. Super grateful for this program. God Bless.
Reviewed Sept. 5, 2019
When I first saw this commercial on TV, I was hesitant due to the fact that I was scammed for $7000 on a get rich quick scheme that I was hooked into. But I was so much in debt that I needed to do something. I have talked to two ladies form NDR and they were much more than helpful and convincing. So I hope and pray that this works well for me. Thank you so much and I will do my best to make this work.
Reviewed Sept. 5, 2019
Everyone we spoke to were very helpful and knowledgeable. Would recommend to anyone. I'm not sure what else I can say. They were kind respectful thoughtful. Patient. Considerate. Thank you you were a godsend. Richard and I appreciate all your help
Reviewed Sept. 5, 2019
Happy to receive help. The gentlemen were professional and answered all my questions. Thanks for having this program for people like me who have a life-changing event. A major accident with injury can turn your budgets upside down.
Reviewed Sept. 5, 2019
Daniel and Monica were very helpful getting me started. The whole idea of having to use this type of service is frightening but they answered all of my questions and were very patient. I feel confident they will do their best to help me become debt-free.
Reviewed Sept. 5, 2019
Hakeem and Susan were both very helpful and informative in regards to the debt my wife and I had accrued. They took the time to explain and answer each and every question that I had throughout the process. It's still the beginning and it's going to be a rough road but I think NDR made the process much easier.
Reviewed Sept. 5, 2019
Time taken to go over all the information, the call back to verify all the information and the customer service was very nice with both ladies I spoke with. I hope this is a successful program for myself and it will help get my finances in order.
Reviewed Sept. 5, 2019
My experience from beginning to end was very pleasant, Representative Kenny was able to answer all of my questions comfortably and affirmatively enough to believe that the National Debt Relief team was the right program for me. The other lady didn’t mind me interrupting her for reassurance and confirmation about every little detail. Was kinda nice to have someone understand that I’m $20,000 in debt and I have a lot of questions...felt humane. Thank you. My desire to pay off my debts and your Representatives reassurance that I would and could do it was just the right touch of perfect. Got a customer here for 32 months.
Reviewed Sept. 5, 2019
Excellent customer service. They were knowledgeable and take the time out to go over my question. Very informative. Payment options are affordable no matter your income base. Representatives were kind and respectful. I would recommend other to try National Debt Relief to help them resolve their debt.
Reviewed Sept. 5, 2019
Krester ** was very nice and helpful. I feel a lot better this evening know a big weight has been lifted. Robbie was very nice too on my follow up call. Will tell any of my friends that might be going through a hard time... Thank you.
Reviewed Sept. 5, 2019
I had credit card debt and my experience with National Debt Relief was great. I went with them because they were recommended above all others. They handled contacting the creditors and arranging settlement, and they would also let me know when there was an offer.
Reviewed Sept. 4, 2019
My experience with National Debt Relief was great, I talk to two ladies, they were very good in explaining the program. I would recommend them at any time. I am happy I choose this program. And as we move forward to be debt free we can recommend the program to others. Thank you ladies.
Reviewed Sept. 4, 2019
Both people that I talked to were so nice and very helpful. They explained everything to me step by step and I am more than grateful. Thank you so much from the bottom of my heart! Thank you for helping out the little people like me!
Reviewed Sept. 4, 2019
Thank you so much to Rodney ** for helping me get started with the debt relief. It has been a struggle to keep my head above water with the debts I have faced.. I appreciate the help and understanding of your team... and very glad there is programs out there to help people.
Reviewed Sept. 4, 2019
I would like to thank everyone for taking the time to assist me on this matter. I appreciate your time and professionalism in settling this debt. I am looking toward hopefully living a debt free life in the future, because of the great opportunity this program has to offer. I thank all those who were patient, kind, understanding, and most of all their willingness to listen. I will recommend this program to all who are willing to get out of debt.
Reviewed Sept. 4, 2019
Enrollment was fairly easy! I hope that it was the right decision! The first person Terrance was very helpful and the welcome message phone call kinda painted a different pitcher! She said there might be hard times ahead! This is a little different from the first night signing the contract! I guess it is more realistic though.
Reviewed Sept. 4, 2019
So far experience is going along and too many information. I just hoped my life will be much easier where I can sleep good again. Currently living paycheck to paycheck and hoped I will see the end of the tunnel!
Reviewed Sept. 4, 2019
The customer service is beyond outstanding. Everything is explained clearly and every question is answered. They truly seem to care. I've looked at a few other places and they seem to just want to tell you what you want to hear to get your business and money. Finally feeling hopeful.
Reviewed Sept. 4, 2019
Explained the terms and conditions clearly. Friendly and very supportive. Definitely I will recommend my friends if they have any credit headache. Very good explanations, guidelines, details very supportive. I got the clear idea and vision of this program. I Google and review and then called National Debt team.
Reviewed Sept. 4, 2019
Sam was an absolute joy. She didn't make me feel embarrassed at any time during this process. She was understanding and compassionate and made this process so seamless and easy. What a relief to know my debts will be paid off in 2 1/2 years instead of 10 years.
Reviewed Sept. 4, 2019
Both Duane ** and Amanda ** were forthcoming, generous with their time and successfully answered my questions and/or walked me through the various account applications. Their respective professionalism and personal attention working with me confirmed my selection of the NDR program.
Reviewed Sept. 4, 2019
Good people to communicate with. I spoke with your reps and they were very helpful. Very low stress contact. Rodney **. was thorough and very knowledgeable about the program to be able to help me understand my obligations and your involvement. Thank you.
Reviewed Sept. 4, 2019
Told me about each document I signed and explained to me the process and was very accurate and friendly with my information. I would recommend those who need help with their debt to contact National Debt Relief. They can really help with making a better decision instead of feeling stuck and in debt with creditors.
Reviewed Sept. 4, 2019
I really appreciate your service. It was explain with great patience and kinds by Mr. Lee **, first phase was AWESOME. My welcome Phase not so much. Your Representative Ms. Sherye ** talked to fast, and somewhat snappy. I wanted to hang up the phone but I was afraid I would not received another phone call or be accepted in the program. Thank again for Your service.
Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.
Reviewed Sept. 4, 2019
I was really struggling each month with the interest rates on my credit cards. It seemed like I was making no headway and I was getting very upset about my situation. I called NDR and they were very helpful and I now feel like a weight has been lifted off of my shoulders. Thank You!!
Reviewed Sept. 4, 2019
Very helpful and professional staff. Staff took their time explaining everything and confirmed that I understand everything. I’m very confident in The National Debt team. I know they will help me and I am very grateful for that. The staff is extremely professional and knowledgeable. Thank you!
Reviewed Sept. 4, 2019
They are really informative. Every person I spoke with were very friendly and willing to answer any questions, making my experience much more comfortable. It took us a few days of phone calls and emails but they are really patient and easygoing. So far I’ve had a nice experience and I’m very excited to be debt free soon!
Reviewed Sept. 4, 2019
I was pleased with my application process with National Debt Relief. Andrew ** assisted me in completing this document. The only complaint I have is that he talked a little fast so I had to ask him to repeat himself a lot.
Reviewed Sept. 4, 2019
I spoke with Naya first to get everything set up and to get answers to questions, and she was very friendly and helpful. Afterward, I spoke with Ronald ** on the Welcome call and he was also very friendly and helpful and answered all of my questions, as well as explaining how the program would work. Thank you for the peace of mind!
Reviewed Sept. 4, 2019
Such a great experience from beginning! Henry **, my specialist took his time with explanation and honestly answered all questions I threw his way. I love that no one was pushy with getting me to say yes. They simply lay out everything on the table and leave the final decision up to me! Pleasant. Friendly. All interaction felt safe and to my best interest.
Reviewed Sept. 4, 2019
Awesome service... Kyla’s was very accommodating by putting our session on hold so I could get back to her. She gave me a callback and we went through everything even helping me set up my online account. I thank her for her patience. Mahalo Nui (Thank you very much).
Reviewed Sept. 4, 2019
National Debt Relief has been a help in a time of need. The people are great and easy to talk with. Know their info. Gave me good info. and answered all of my question. I thank you so much for the program National Debt Relief. I will be passing National Debt Relief to other people.
Reviewed Sept. 4, 2019
I’m just getting started with this whole experience and even though it was a lot of information to take in, the representative Alexandria ** and Dena ** were very efficient at explaining the process in language that I could understand. I’m looking forward rating my entire experience a 5 star when this is over.
Reviewed Sept. 4, 2019
If I could give Tashana and Shantal, if their names are spelled wrong I’m so sorry, more than 5 stars I would in a heartbeat. They were very friendly, helpful and explained things that my husband and I could understand. Neither one of them made us feel bad about needing financial help or anything. The whole process was easy. Thank you very much for your help and not making us feel bad.
Reviewed Sept. 4, 2019
Everyone so far has made the start up process very easy. Very friendly staff, and very knowledgeable. I was intimidated to start the process but was put at ease quickly. I look forward to the process and finally being debt free.
Reviewed Sept. 4, 2019
I had an awesome experience with National Debt Relief. Whatever questions I had were answered in depth and everything was explained in great detail and the customer service was excellent. Anybody I know that's in need of help I will most definitely recommend you guys.
Reviewed Sept. 4, 2019
Everyone I spoke with was very helpful and friendly. I was able to quickly obtain the information that I needed and had all of my questions answered in a timely manner. It was an overall pleasant experience from the beginning email to the welcome call.
Reviewed Sept. 4, 2019
Kenny my first contact.: He was helpful In getting me enrolled. I would rate him A+. Viola ** My second contact. She helped me with the Welcome package. Excellent job also, would rate her A+. Kenny went out of his way to get me approved. Viola was patient and guided me In completing documents and giving me information. Thank you for your help.
Reviewed Sept. 4, 2019
Overall, an excellent experience. All agents I spoke with were knowledgeable and quick to thoroughly address and questions or concerns. I had used another service like this one many years ago and definitely prefer National Debt Relief to the other. It's comforting to know I am on my way to a more solid financial future.
Reviewed Sept. 4, 2019
Contact National Debt to see if they could me and they were able to help. Very people friendly and very patient when they were explaining on how it work and very professional. I give then a 5 Stars rating and would refer them to friends who is in need of help.
Reviewed Sept. 4, 2019
Amanda and Marsiano have been wonderful! They have really made this so far a great experience for me and I'm hoping the rest of my time working with NDR can be just as pleasant. Thank you so much for helping me through this difficult time. :)
Reviewed Sept. 4, 2019
The person was very polite and cordial. I was very happy in her explanations. I would recommend this service to others. Any wait time was minimal. She helped me in setting up my login and made the whole process very easy.
Reviewed Sept. 4, 2019
It appears to me that debt relief is a complicated process, and I believe National Debt Relief explains the process so well to its clients, that it becomes much less overwhelming. Their staff is great at leading you through, and explaining the process. If you are ready to do away with high interest accounts try National Debt Relief. Using your money, and their expertise in a timely manner they will solve your situation. The staff that helped me deserve 5 stars of their own, and a special 5 stars to Theresa **.
Reviewed Sept. 4, 2019
Ok there were a few too many calls however I understand why. I am hopeful that this process will be a better resolution than the situation I am currently in. My monthly payment is a bit higher than I anticipated and was originally quoted.
Reviewed Sept. 4, 2019
It is and will be a pleasure to have such a great team on my side during this process. Thank you so much. I have been in need of a company like this and you have filled my needs and expectations beyond.
Reviewed Sept. 4, 2019
Nikki and Catalina were excellent in working with me. It has all been a great experience in starting this process. Thank you. I would recommend this service to my friends for sure. With this service this will give me peace of mind and at the same time save some money! Thank you so much again.
Pamela
Reviewed Sept. 4, 2019
I'm new to the Debt Relief Program, but I've been made to feel at home. From start to finish the process was smooth and seamless. Every one I spoke to were extremely professional. And I would highly recommend their services. I'm looking forward to being debt-free very soon.
Reviewed Sept. 4, 2019
Call to work on getting credit card under control. Making monthly credit card payments along with other monthly bills was not allowing me to be able to pay off credit in a timely manner.. Rodney was helpful in explaining the rotogravure and getting me set up.
Reviewed Sept. 4, 2019
Mr. ** was difficult to understand because of his accent. He and the nice lady who did my Welcome Call both spoke too fast. Other than that, they were both professional, courteous, patient, and answered all my questions.
Reviewed Sept. 4, 2019
I felt no judgment from them. Only they want to help me in my time of need. I feel confident that this program will work. If I struggle with it, I feel assured that they can and will help me. Overall a wonderful experience.
Reviewed Sept. 4, 2019
After looking into other debt consolidation programs we were recommended to National Debt Relief. Everyone we have spoken to was very nice and explained everything to my husband and I. The tips we have been given have been amazing tools to think about. We aren't talking to a robot we talk to an actual person who can connect with us on this level. It's been amazing. We are excited to continue this process and become debt free!
Reviewed Sept. 4, 2019
Vanessa and Tashana were so informative and helpful. Gave me peace of mind knowing that I'm making the right decision for our family during this hard time. Any questions were answered and everything seemed safe. I'm looking forward to reaching this goal of being debt free soon.
Reviewed Sept. 4, 2019
I had hospital bills, so I reached out to National Debt Relief. Enrollment with them was easy, and my negotiator has been good for the most part. I'm putting in money and we've settled one thing so far. I also upped my payment plan and it's good. Cost is all right.
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.
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