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National Debt Relief Reviews

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Edited by: Amanda Futrell
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About National Debt Relief

National Debt Relief is one of the largest debt settlement companies in the U.S. Founded in 2009, National Debt Relief negotiates with creditors to reduce how much you owe on unsecured debts such as credit cards, personal loans, medical bills, private student loans and collections. It offers personalized plans to help you resolve debt, along with support from dedicated debt specialists.

Visit www.nationaldebtrelief.com
Pros
  • Free consultation with debt coach
  • Free debt relief quote
  • Numerous accreditations
  • Professional and responsive customer support
  • Easy enrollment process
Cons
  • Fees can reduce overall savings
  • Not available in all states

National Debt Relief Reviews

Over 50k reviews since 2016

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    3 featured reviews
    How do I know I can trust these reviews about National Debt Relief?
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    Page 102 Reviews 19835 - 20035
    Verified purchase
    Staff

    Reviewed Sept. 26, 2019

    It was hard to make that initial contact but once we did and asked for help they never made us feel like less than a person for getting ourselves into this situation. Nathan and Anthony were extremely helpful and patient with all our questions. They treated us kindly and with great understanding. I would highly recommend National Debt Relief to anyone in need of assistance with their debt.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 26, 2019

    Everything went well. They took time out for me. Went through everything with me. They wasn’t rushed up and they explained everything well with me. They stayed on the phone until I was done. I’m old school. I don’t know how to be on the phone and click over. She was really patient.

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    StaffProcess

    Reviewed Sept. 26, 2019

    Everyone I spoke to was very helpful and knowledgeable and made me feel at ease with my decision. I appreciate the relief they are giving me so I can strive for a less stressful life. The process was easy and quick. Thank you.

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    Staff

    Reviewed Sept. 26, 2019

    Very helpful and anxiety and stress reliever. Thank you. I don't want to die in debt. This will greatly aid in paying off debt as a win-win situation. I was highly stressed out and now I see light at the end of the tunnel. Eva ** and the welcome agent was extremely helpful and informative.

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    Customer ServiceStaff

    Reviewed Sept. 26, 2019

    We highly recommended National Debt Relief. Callers were really good with assistance and being patiently with us. Thank you National debt relief for willing to answered all of our questions. Loving peoples who's willing to help. So you want to be debt free this is the company.

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    StaffProcess

    Reviewed Sept. 26, 2019

    Everyone that I have talked with so far has been very helpful .This has been a easy process to get started and my questions are always answered. I'm looking forward to the completion of this process and working with this company. So far this process has been painless and speedy.

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    StaffProcessTransparency

    Reviewed Sept. 26, 2019

    Thanks to the great knowledge and expertise of two individuals, I was able to get set up and hopefully am on my way to being debt free. They explained every step of the process and made it fairly simple to complete the application and set up.

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    Verified purchase

    Reviewed Sept. 26, 2019

    Just starting this program. But I feel some relief. My goal is to get out of debt and save money and go on with my life without stress. I feel the National Debt Relief program is going to help me to go on with my daily life without stress.

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    National Debt Relief
    Response from National Debt Relief
    Hi Kathy,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 26, 2019

    Answered all questions I had perfectly and was very nice. I actually enjoyed speaking with her. Told me what to expect and what to do in certain situations. Also told me to call anytime that someone would always be available to help me

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2019

    Updated on 03/26/2021: I changed my payment arrangements from semi-monthly to bi-weekly, and it was easy. They worked with me. National Debt Relief is good. I haven't completed the program yet, but I learned a lot.

    Original Review: Both my Welcome call provider and my initial contact person were amazing in helping me with eliminating this debt! I would recommend this program to anyone who is struggling with debt and wants to become debt free. Please see anyone at NDR to start the process to become debt free!

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    Reviewed Sept. 26, 2019

    I’ve already completed National Debt Relief's program after a little over a year. It was very limited on when I spoke with them but the quality of their service was great.

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    StaffTransparency

    Reviewed Sept. 26, 2019

    Everyone was really helpful. Very friendly, and very knowledgeable. It was a great experience. They made everything clear and answered any questions that I had. I am very happy with how I was treated and the way they worked with me.

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    Verified purchase
    Staff

    Reviewed Sept. 26, 2019

    I feel horrible that I can’t remember her name (Samantha or Samara?) but she did a great job going over 5 different settlements and was very friendly while doing so. She got everything done in a timely fashion and set all of my expectations for the upcoming deposits.

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    StaffTransparency

    Reviewed Sept. 26, 2019

    I never knew it would be so easy. I had a great representative. Easy to understand and very nice. Explained things in a way to help me understand. He made me feel comfortable talking about something that to me has been gut wrenching and a burden for a while now.

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    Verified purchase
    Staff

    Reviewed Sept. 26, 2019

    When I heard about National Debt Relief I did a little research. I was very impressed with your BBB rating, so I logged on and took the leap. I cannot express how wonderful this experience was. Elijah ** was thoroughly professional and wonderful to work with. As you can imagine, this is not an easy decision to make, Elijah made it easy to live with.

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    National Debt Relief
    Response from National Debt Relief

    Carol, thank you for your enthusiastic endorsement of the program! We're happy to have you here and we'll let Elijah know that you appreciated his efforts!

    Verified purchase
    Staff

    Reviewed Sept. 26, 2019

    So far, it’s been a good experience. Representatives gave me peace of mind in my choice to manage my debt. All of my options were presented clearly, and they answered any of my questions. I am hopeful that I will be able to be debt free soon.

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    Customer ServiceStaffProcess

    Reviewed Sept. 26, 2019

    Devon ** is amazing!! I was hesitant about doing this whole process, but he was so informational and was able to answer all of my questions and put my mind at ease. I knew it was the best option for my situation. Devon is a definite asset to your company and deserves full recognition.

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    Process

    Reviewed Sept. 26, 2019

    When I enrolled with National Debt Relief, the process was fairly simple and straightforward. I knew what I was gonna be doing because the person involved there gave me full disclosure before I actually did it. Then, I put in a new request to handle my truck. That was gonna be an additional $1550, which would’ve put me into a higher payment. It was $643, but it was almost $260 more than what I’m paying right now, and I told them I couldn't do that. So, right now, I don't know what I could propose but I would be giving them a call later this week. The program has worked well for me so far.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2019

    Jemermy and the lady helping me from the welcoming call are very accurate and efficient. I am happy I am one step closer to debt relief. They answered all of our questions which I knew we had many! Thank you!

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    ProcessTransparency

    Reviewed Sept. 25, 2019

    It was a very easy and detailed experience. The program was explained in full detail. I would definitely refer friends and family who are in financial hardships. The process was also very fast. Love the service and hope I will never need to use it again.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2019

    My experience with both ladies was great. I want to say thank you for explaining and going over each detail with me. They want to make sure if I had any questions please asked or call the number that was given. I am really looking forward on getting out debt. That is my goal.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2019

    I was pleased with the professional manner in which I was treated. I was treated with honesty about my situation and made to feel that I may have found the help I need. The first person I talked with was Michael **, who walked me through every step of the program so that I could understand it. I was then transferred to another person whose name didn't write down (sorry). He went step by step in verifying the application and answered all my questions. So far so good. I just hope and pray this all works out.

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    StaffProcessTransparency

    Reviewed Sept. 25, 2019

    Both representatives that I talked to were so helpful and patient with my questions. They explained everything to me what to expect and how the process would be. They have the knowledge, training and experience. Thanks to those wonderful people.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2019

    I first talked to Quan ** and he was very helpful explaining the program in easy to understand language. I was apprehensive at first but he convinced me it was probably my best option. I was terrified that the credit score drop would be hard to over come. He explained that after the program he would recommend a credit repair company to help get every thing derogatory off my credit report once I had settled my debts. Alisha answered my next call to set up my account and also went over all of it again telling me exactly what Quan did which was pleasing not to get any surprises hearing the spiel again from a different person almost word for word. I am all set to try to resolve this unsecured debt. They were both friendly and knowledgeable.

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    Customer Service

    Reviewed Sept. 25, 2019

    I just finished my welcome call with NDR and I can say I am finally less stressed about my bills and financial situation. Taiji ** was such a huge help and I'm very thankful to have gotten to speak with her.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 25, 2019

    Angelia the lady helping us on the phone was wonderful. She walked up through the process and answered our questions. Very polite and knowledgeable. I didn’t know how to get the forms on my phone and she walked me through and had to repeat something’s several times and never got frustrated.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2019

    The people who helped me where great and I really appreciate their help. They made sure I understood every detail and was very clear about the things that could happen. I'm happy I called and I'm really grateful for National Debt Relief.

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    StaffTransparency

    Reviewed Sept. 25, 2019

    Both of the people that assisted me to begin the process with National Debt Relief were very clear and helpful. They were patient with me and made sure I understood everything I needed to understand to make a confident decision.

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    Staff

    Reviewed Sept. 25, 2019

    I just signed up for the program. So far my experience has been great. Everyone was very friendly helpful and knowledgeable. Your commercials were very helpful at explaining the program. I am nervous about the process of not paying my cards for a 120 days. But I guess it’s part of the process. Thank you! Thank you!

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    StaffProcess

    Reviewed Sept. 25, 2019

    When doing the application the process is easy and it doesn't take a lot of your time. The customer representatives helping me with the process are nice and understand your issue. You don't have to wait a lot to check if you were approved.

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    StaffProcess

    Reviewed Sept. 25, 2019

    My experience will both representative was very positive. They were patient and courteous at all times. They were very informative and made me feel very comfortable about the process. National Debt Relief was recommended by a family member who completed the program successfully. I would highly recommend both representatives.

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    Staff

    Reviewed Sept. 25, 2019

    I had a huge debt because of a car that I used to own, they helped me take down my debt by 50% lower! I don’t know what I would of done if I had to deal that debt on my own. Thank you National Debt Relief. You really helped me!

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    StaffTransparency

    Reviewed Sept. 25, 2019

    Great representative, felt extremely comfortable and confident that my debts will be solve. Every detail was clearly explained and perfectly spelt out. With all that was discussed I'm sure that my issues will be resolve in a timely manner. Thanks again for the strength and energy.

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    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 25, 2019

    Joseph was extremely helpful and personable through this process. He made sure I understood what was happening next and was flexible and prompt with communication. At no time did I feel pressured or confused. Dwayne was also very helpful and gave me opportunities to ask for clarification or ask questions. He clearly explained the required information and walked me through the process of setting up my online account.

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    Online & AppStaff

    Reviewed Sept. 25, 2019

    Credit card debt. They all were so great! They helped with everything. It took a total of three days and it was all done! I was so afraid because I just leaned how to use a tablet and the internet. I always had someone to do things like this, and now I can say "I did it myself". Thank-You to every person that helped me!

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    Customer ServiceProcessTransparency

    Reviewed Sept. 25, 2019

    Dean ** walked me through the program. He was clear and concise with the info. However, there is a lot of info to grasp all at once. I did miss info on the lawyer and payment details. It was easy to call and get that clarified. I will say there are inaccuracies in some of the action plan figures. They aren't horrendous but I don't know how important they are either. I'm guessing the negotiations and repayment numbers are more important.

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    Customer ServiceProcessTransparency

    Reviewed Sept. 25, 2019

    Approval was quick and easy. Glad I took this step to getting my credit and life back on track. I only just started this program so I can’t speak on the full experience yet, but the approval process was quick. Set up took two phone calls, both explaining what was going to happen and what to expect. They make sure to explain everything to you before your calls are over.

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    Customer Service

    Reviewed Sept. 25, 2019

    Kyle was very helpful in explaining the thorough process as well helping me create a plan/budget that will help consolidate my existing debt. My welcome call as well was very nice and professionally handled! I couldn’t ask for a better group/team to help me out. I’ve never thought of using a debt relief program before, but hopefully this l will save me the time and headaches of paying off individual creditors.

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    Transparency

    Reviewed Sept. 25, 2019

    Very efficient and prompt. Easy to talk with and understand. Reuben got back with me right away and answered all my questions so I could understand it. The terms were explained clearly and concisely. I would recommend this company to my family and friends.

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    Staff

    Reviewed Sept. 25, 2019

    Everyone was very knowledgeable and friendly. This is much better than filing bankruptcy. This will give be to possibly retire sooner than expected. I would recommend this to anyone who is stressed about getting their bills paid. Due to health issues that past 3 to 4 this gave me a way to pay my bills and have a little more flexibility. I appreciate having a company like this available to help.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2019

    I appreciated how helpful and understanding your company was to help me get enrolled in your program. They answered any questions and went over each part in detail so I could fully understand. Both the representative that had the patience to email back and forth with me to set up the account and the lady that did the welcoming phone call were wonderful and very helpful. I would definitely recommend this company to others.

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    Verified purchase
    Staff

    Reviewed Sept. 25, 2019

    Everyone was super friendly and very helpful. They did a great job at explaining things to me. I feel like I’m in good hands and that makes me very happy. I’m glad I chose to go with National Debt Relief!

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    StaffProcessTransparency

    Reviewed Sept. 25, 2019

    Helped talk me through it and feel like a normal person rather than down on myself like I have been for my financial situation. Relieved my stress knowing I have support now and I understand the program thoroughly through the explanations.

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    Staff

    Reviewed Sept. 25, 2019

    My experience with Michele ** was the most compassionate ever. She was very knowledgeable of the matter and I would say that she is a valuable asset to your company. My experience with Stephen ** was very comforting and he also has a wealth of knowledge. Thanks again. I pray that this experience will be a calm a complete on. Thanks????

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    Customer Service

    Reviewed Sept. 25, 2019

    They helped me out a lot and answer all my questions. They made me feel welcome and feel I have a way out of debt. I have the satisfaction of knowing they are going to help me out to get out of debt and have a new beginning and not have to be always stressing about how am I going to pay my bills. Thank you so much.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2019

    The agent I was given was extremely patient with me and my questions considering how early into the morning it was for me. I got every answer I needed in detail that I was able to understand and I didn't feel like a fool for asking them. Would recommend my agent to my family and friends in similar situations as myself.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2019

    Great customer service and very efficient and rapid. The company is easy to find and your online account easy to access and to view the progress of your situation. The people I spoke to are very helpful and understanding. I would recommend them fully. Thank you.

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    StaffTransparency

    Reviewed Sept. 25, 2019

    Just enrolled into this program. So far the people I have dealt with all have been very precise and professional and have got me enrolled into a Program that should help with my Financial Situation. They seem to have been fair and equitable in all areas their explanations were Clear and Understandable

    and directed to help me this has been an association of only a few days hoping it continues.

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    Process

    Reviewed Sept. 25, 2019

    My husband and I were very pleased with Matthew and Mona. They took care in explaining the program and answering any questions that we had. We also like the way the program is able to help with debt without worry or concern. I would definitely recommend National Debt Relief to others.

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    Customer ServicePriceStaffTransparency

    Reviewed Sept. 25, 2019

    Professional Ladies Cierra and Caplina very helpful. Explain everything to me. I am happy I called Thank You. For helping me with my credit I was pleased with company. Thankful for the price I have to pay. Good Experience. Good language and understanding.

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    Price

    Reviewed Sept. 25, 2019

    Good experience to enroll this program, all the transaction was ok. I try to get low all of my debts because the interest is too high. I received all of the documentation. Now I want to keep in touch because I will need assistance. I some questions I want to make.

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    Staff

    Reviewed Sept. 25, 2019

    Everyone was extremely helpful and honest. I am looking forward to getting all of this craziness cleaned up and being able to breathe again. It is a huge step to recognize the challenges, but more importantly, being able to turn for assistance.

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    StaffProcess

    Reviewed Sept. 25, 2019

    Everyone was very encouraging and assisted me to my satisfaction especially Maryam, Javier and Camilla. I had at least 6 calls including the welcome call. Maryam was great in assisting me throughout the application process. I have a better understanding of how to deal with my creditors and the processes involved with your company and the actions needed or will be taken.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2019

    Everyone I worked with helped me get all my questions answered and I felt that they had my best interest at heart in such a very difficult time. My welcome call was very informative and helpful. I then knew this was the right company for me to go with.

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    Customer ServiceStaff

    Reviewed Sept. 25, 2019

    I was pleasantly surprised with the entire experience. Both people I spoke with were professional and pleasant. At no time did I feel like just another customer. If I had known that I would be treated so kindly, then I would have called sooner! The terms were clearly delineated in a timely manner. Thank you for the considerate exchange.

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    National Debt Relief
    Response from National Debt Relief

    We're glad to hear this, Anne! Thank you for sharing your experience with us. We're happy that you called when you did and now that you're here, we'll do everything we can to help you succeed. Welcome to the National Debt Relief family.

    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 25, 2019

    I called and got very prompt, friendly and understanding service. They explained everything over the phone and I am so happy that I chose this route. I am excited to know that I will be debt-free sooner than later.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2019

    Have faith and feel very comfortable would recommend them. It will be a long process but I feel supported. Nothing else to say, just rolling with the punches and hoping for the best turn out possible. Hope they can get me out of this hole and back on my feet. Needed help and they responded immediately and helping me every step of the way.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2019

    Both agents were excellent an answered all my questions. I felt really comfortable with the information they explained to me. They also made sure that I had a great understanding of everything and they walked me through each page. They also ensured that I had the phone & email address if I had questions.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 25, 2019

    The team has been a tremendous help to me and my situation. They went through every detail need for me to continue with this and move forward. Their communication is top notch and I would recommend this to anyone that may need help.

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    Customer ServiceStaffProcess

    Reviewed Sept. 25, 2019

    I really appreciate the professionalism show by the staff. They answered all my questions and were super helpful in explaining and guiding me through the process. They were punctual in communications and called me back when they said they would. I would recommend a friend for this program if they were in trouble like I am.

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    Customer ServicePriceStaff

    Reviewed Sept. 25, 2019

    National Debt Relief got me into consolidated debt relief, and I’m about through the halfway point. They’ve always been fine every time I called them. They're professional and they know what they're talking about, so I always appreciate that. The payment plan is a little bit higher cost than I wanna pay, but overall, I’m happy with it.

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    Customer ServiceTransparency

    Reviewed Sept. 24, 2019

    I have officially joined your services as of today, but I can't tell you the relief that I feel. Everything is straightforward and the communication has been top-notch. I look forward to experiencing the progress towards my financial freedom. Thank you!

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    Staff

    Reviewed Sept. 24, 2019

    Just starting, but very pleased with the welcome and talking with agents that are there to help us. Very informative and willing to go over every detail. Even repeating just to assure us we are making a good choice for our families financial future.

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    National Debt Relief
    Response from National Debt Relief

    We're confident that you can succeed here, complete the program and become debt-free. Our agents are always happy to speak with you and explain any aspects of the program that remain unfamiliar. We want to ensure that you have all the tools you need. Thank you for stopping by and leaving a review.

    Verified purchase
    Customer ServiceProcess

    Reviewed Sept. 24, 2019

    The covering of material was very thorough which is great. However, the process was lengthy. While that is understandable I think that, if possible, there should be a way to consider shortening the telephone time and sending out a statement for the client to review prior to the call.

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    Process

    Reviewed Sept. 24, 2019

    They were able to help get us approved quickly! We are very grateful that we were able to get on track to paying off our debts so quickly! They were very helpful in explaining the process and making sure that we knew exactly what we were getting into.

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    Customer ServiceProcess

    Reviewed Sept. 24, 2019

    The enrollment and welcome call were wonderful experiences. I am excited to get this taken care of! They made it easy for me to understand exactly how the program worked and what to expect. I look forward to becoming debt-free in the near future.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2019

    At National Debt Relief, they really want to help you be successful. They make things easy and their customer service is amazing! I feel like I am finally on the right track. My agent was great and the welcome call was easy to do.

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    StaffProcess

    Reviewed Sept. 24, 2019

    Everyone was very polite and very helpful in enrolling us in this program. We would recommend this program to anyone needing help to get out of debt. Thank you very much for accepting our application for enrollment in the program, it is very helpful to us.

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    Customer ServiceTransparency

    Reviewed Sept. 24, 2019

    My welcoming call was informative. Some of the information was repetitive. I feel like the call placed more doubt. Throughout this process Olga made me believe that paying off the debt should be a breeze. But after the explanations, of worst case scenario involving possible lawsuits or attempts to collect from creditors has placed doubt in my mind. I’m considering bankruptcy now. That process may hurt my credit, but it’s federally regulated.

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    StaffProcess

    Reviewed Sept. 24, 2019

    I have been happy so far with the experience with the company and the employees. Everyone has been very professional and the process has been extremely simple. I would recommend to anyone that is serious about getting out of debt.

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    StaffProcess

    Reviewed Sept. 24, 2019

    Darius was persistent and was determined to help me no matter how many times I told him I didn't think the program was for me. Darius explained how just getting rid of the $20K I have in debt would be some help versus trying to go at all of it alone. He was patient and very understanding even when I had to place him on hold to conduct business. Darius was awesome.

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    Staff

    Reviewed Sept. 24, 2019

    Excited to work with NDR to help get me out of the cycle of debt. The debt has been weighing on me and I relieved to have help so I can change my future. The woman I worked with this morning, were kind and very helpful,Thanks NDR!

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    Customer ServiceStaff

    Reviewed Sept. 24, 2019

    I felt like I was being very well taken care of and that any questions I had were answered honestly by the representative. I am so excited to see my credit score go back up as well as get me out of debt in 4 years.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2019

    Great customer service! Very helpful and I am hopeful on getting my debt taken care of in a timely manner! Taking care of my debt and getting my credit score back up is very important to me and they left me very confident!

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    Staff

    Reviewed Sept. 24, 2019

    Very patient, answered questions quickly and with patience dealing with my lack of computer skills. I really like the open-door policy for any future questions and or help. I was treated with respect and felt that my information was safe.

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    StaffTransparency

    Reviewed Sept. 24, 2019

    While speaking with Cass initially and then Ronald I felt comfortable explaining my delicate and private situation with them. They were very friendly, compassionate and KIND. They made everything clear to me, answering all of my questions, and some of them were pretty hard targeted, and I felt that they were very honest and transparent about everything especially when it came down to one of my biggest questions which was, "How much is this REALLY going to COST ME?" Looking forward to seeing results from this company and having a huge weight lifted off of my shoulders.

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    StaffProcess

    Reviewed Sept. 24, 2019

    The persons I talked to, made me feel comfortable. The process was easy. I feel a bit less stress. Wasn't sure about pursuing this but after speaking to your representatives, I feel like it was the right decision. THANK YOU.

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    National Debt Relief
    Response from National Debt Relief

    Juan, it's good to hear you feel like you made the right decision by joining our family. We look forward to helping you on your journey toward becoming debt-free.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2019

    Jason ** was a very great customer service representative. Jason was very professional and he really helped with every question I needed answered and gave me precise and accurate information about how to get my debt down. I enjoyed doing business with him today.

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    Staff

    Reviewed Sept. 24, 2019

    I knew the day would come when my debt would outstrip my ability to pay for my debt. It came. With truly nowhere else to go, I contacted NDR and experienced talking with intelligent, knowledgeable, kind, patient folks who knew my need and problem--and a way to solve it. What a blessing.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 24, 2019

    Good experience with Kar ** and the lady who did the welcome call. They were both detailed and explained things very well. They answered all my questions and was very courteous. I would recommend National Debt Relief to a friend.

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    StaffProcess

    Reviewed Sept. 24, 2019

    Everyone with whom I spoke was very thorough and made sure I understood the process. It seems like the right move for me. I cannot, however, really provide a completely accurate review until I am further in the process, but so far am happy with the company thus far.

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    StaffProcess

    Reviewed Sept. 24, 2019

    I have just started with this program and so far everyone has been so friendly from the start. I can't tell you what it meant to me that no one judged me and made me feel like everything was going to be ok. I am so looking forward to being debt-free thanks to National Debt Relief!!

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    National Debt Relief
    Response from National Debt Relief

    Janet, we appreciate you taking the time to share your enrollment experience. We're happy to hear that our agent made you feel welcome here. Please let us know if there's anything you need.

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    Staff

    Reviewed Sept. 24, 2019

    They were very prompt and understanding! They heard and acknowledged my hardship that lead to my misfortune. They knew all the paths and guided me through the right direction to a promising future. I can't thank you guys enough! From here on out, we will tell others in hardship about this program. We'll let them know there is hope.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2019

    I've just begun this Journey, so far it's been an easy process and Pleasant, understanding staff, by phone and email. Things happen that you sometimes cannot control (debt) and it's hard, I've always paid by debt. And been responsible, they understand my dilemma, no judgment.

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    Verified purchase

    Reviewed Sept. 24, 2019

    This is my first time in this program. Wanted to live a better life and do better in life so I'm asking with all my trust that this program will get me back on track so once I go through this program and see how it works Imma recommends it as many people I can so LET'S GET IT ROLLIN'.

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    StaffProcess

    Reviewed Sept. 24, 2019

    Frank ** and Nicole ** were both excellent and help guide me through the process. I have contacted other credit relief agencies and National Debt Relief was by far the most professional and easiest to work with. This will help me regain my financial security and help restore my credit rating. Kudos to them. Thanks, David

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    Staff

    Reviewed Sept. 24, 2019

    Rate it a10 from a Scale 1-10. It was good overall experience. They were very helpful and answered all of my questions. I will refer all of my friends to do this if they are in debt. I hope I am able to finish this quicker. Thanks.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2019

    Daniel was very efficient, to the point, but very helpful and got it done. Very Positive to speak to by phone. I was impressed he actually got it all in one call. I was relieved in talking with him, because we have been drowning in debt and we were so overwhelmed!

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    StaffTransparency

    Reviewed Sept. 24, 2019

    Very pleased with the experience and the information that was explained. The person(s) I spoke with was very helpful, I am very hopeful that this experience will help me in my future and financial standings. I cant wait to see what the outcome holds. I also am very please and would anytime recommend this option to a friend. Thank you very much.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 24, 2019

    Detailed explanation of the program let me have a better understanding and a more confident that in due time I shall be debt free. The representatives did excellently with a an excellent communication skills. Great team and I hope to be debt free in the nearest future.

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    Staff

    Reviewed Sept. 24, 2019

    Both people I worked with were very knowledgeable and patient with me. I had lots of questions and they were all answered. I appreciate how straightforward they were as well. I look forward to finally bring debt-free thanks to you guys.

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    Customer ServiceProcess

    Reviewed Sept. 24, 2019

    My experience has been good, very good attention, all my questions were quickly answered, and I know they will work to help me with my debts! I have not yet given the 5 stars, because I am just starting in the program and I want to see a little beyond, but I am very satisfied so far!

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    StaffTransparency

    Reviewed Sept. 24, 2019

    All Staff were very professional & understanding. All questions were answered with explanations. I was very cautious at first but Jeremy ** was very honest with me & provided me with answers & guidance. All correspondence was handled with explanations & professionalism after the initial talk with Jeremy. I feel a sense of relief!

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    Customer ServiceStaff

    Reviewed Sept. 24, 2019

    Micah ** was outstanding!! Knowledgeble and sincere. Put me at ease and was very polite and professional during the whole application process. Miss ** at the Welcome Call number was also very pleasant, polite and professional. Made me feel at ease. Part of the family. Highly recommend your company!!! Thank you!!!

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    Transparency

    Reviewed Sept. 24, 2019

    Very detailed and made sure I understood everything with total clarity. I am excited to get my debt cleared away and have a fresh start to begin bettering both my financial situation, and my overall quality of life! Thank you. :)

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    StaffProcess

    Reviewed Sept. 24, 2019

    I would highly recommend this program to others. Each representative did very well in explaining the process and answering any questions that I had. This program will help me get back on track, and stress free about worrying about how im gonna pay these creditors back. Thank you all for all your help. I really appreciate it.

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    StaffProcessTransparency

    Reviewed Sept. 24, 2019

    I was treated professionally. The agent was knowledgeable. Everything was explained carefully and plainly. I was made to feel that I was important to the agent. I did not think that I was being rushed. The program fell in place. I think that I will be free of anxiety in forty-six months. I have greater respect for the debt relief professionals. I am on the way for success..

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    Staff

    Reviewed Sept. 24, 2019

    I am impressed with each and every NDR representative I've had the chance to speak with at this point. Their professional representation of NDR and client information is by none the most highly rated. Am glad to be on the road to settling my past debts. Thanks NDR!!!

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    Customer ServiceStaffProcess

    Reviewed Sept. 24, 2019

    Connor ** was very helpful and extremely professional when handling my call today. He seamlessly transitioned a very difficult and anxious feeling into a hopeful and easy process. His knowledge of the program and calm demeanor helped make this decision a much easier one to make. Connor ** seems like a very valuable and effective employee.

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    Customer ServiceStaff

    Reviewed Sept. 24, 2019

    My experience was very good. The service was professional in every aspect. The agent that worked with me was very patient and courtesy. The warm call was very excellent in every way. They provided me with everything I need to get me out of debt.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 24, 2019

    Quick and fast service! Very responsible on the appointments. Explain the whole process very clear. I like the education that provided to the customers, teaching how to deal with the creditors calls. Very helpful to deals with debt issues, excellent Service!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 24, 2019

    So far, my experience with National Debt Relief has been great. My interaction with their rep has been really fast. They'd ask if I agree to something, I'd look at it and if it looks good, I'd say yes. I had to pay a one-time payment of 200 to the other law people that Citibank was gonna go through. But it was a one-time deal, so it was okay. They always tell me everything, so our communication has been really good. I felt so out of control, then they gave me a little more control on what was happening. At least everything is going good now, and everything is being worked on. I'm still thinking about my credit score. It's in the 500s, but as soon as everything is paid off, I wanna see if I can save enough for a house down payment in the not so distant future.

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    PriceStaffProcess

    Reviewed Sept. 24, 2019

    I got into circumstances that were out of my control but when I started using National Debt, I had a sense of relief. It provided me with hope and they really worked with me. When I was enrolling in their program, the process was really simple and the reps were very helpful in helping me get some stuff that I didn't understand. I was also impressed with the negotiator's kindness, his understanding of my situation and wanting to help me get to financial freedom. I felt comfortable working with him.

    In terms of my payment plan, they worked with me really well. They sat there and made payment arrangements so that way, I can better afford it. The cost in relation to the quality is good and I'm really impressed. I've been with NDR for a little over a year now and working with them has impacted my life tremendously and it has made it to where I can breathe better. I'm also sleeping better at night. Although I've been off and on, I'm now trying to get everything settled.

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    Staff

    Reviewed Sept. 23, 2019

    Both employee that contacted me were very professional and very helpful. They made me feel like it was actually possible to get out of debt and that alone has made my day. Thank you, the total difference between what I felt about your team compared to everyone else is that I wasn't just a dollar sign.

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    StaffProcess

    Reviewed Sept. 23, 2019

    Alexa was really great with me and so was the other person who helped me with my Welcome Call. They both made sure I understood what I was getting into. The process was very well guided and thought about my needs. Thanks!

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    Verified purchase
    Process

    Reviewed Sept. 23, 2019

    This program is great, I'm really glad I can work whit you. I'm making the commitment of paying off all my debts with this program help. I'm sure I will do it in less time than the time I was thinking. Thank you for trusting me and help me with my situations.

    Lizeth

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    Staff

    Reviewed Sept. 23, 2019

    Person was very helpful and knowledgeable. Took time to make sure account was correct and found the mistake and took care of it right away. He was very polite and did good job handling any questions that we asked. Will recommend anyone having problems to this company.

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    StaffProcessTransparency

    Reviewed Sept. 23, 2019

    The whole process to include all forms were explained in detail and very professionally. Ray ** went line by line explaining all forms before I signed them to include answering all my questions. The team was very thorough in explaining every aspect of the program.

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    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 23, 2019

    Your customer service person was very helpful and explained all of the Contracts as well as the Legal help we can get if needed, she explained it all in detail! She answered all questions I had and went over the Client portal with me as well.

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    ProcessTransparency

    Reviewed Sept. 23, 2019

    Within a few hours, they were able to create a debt program based on the exact amount of debt I owe. I didn't have to look up my account numbers or anything. Just my basic information. They explained everything, multiple times, and provided documentation for me to review and verify the entire process. As of now, I have no complaints!

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 23, 2019

    Good and specific instruction - but long conversations on the phone. Would have preferred one phone call. Both callers were really good in explaining what I was signing. They both were polite and explained well what would happen. I am confident this program will help me get back on track.

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    StaffProcess

    Reviewed Sept. 23, 2019

    I am just starting the program and have had a positive start. The people I have talked to have been very helpful. I would highly recommend the company. They are very knowledgeable and do not judge you or the situation.

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    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 23, 2019

    National Debt Relief are easy to work with. National Debt Relief explained everything well. National Debt Relief gave me the impression they are available to answer my questions and provide help when needed. Emails were sent immediately for me to read and complete.

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    Verified purchase
    Process

    Reviewed Sept. 23, 2019

    Nathan was extremely helpful in guiding me through the process to understanding the plan and actions necessary to making this all work. I am confident in this program going forward and am thankful to have the help in becoming debt free.

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    Verified purchase
    StaffProcess

    Reviewed Sept. 23, 2019

    This process was as easy as I could have hoped. It is a hard thing to admit that you need help and take the first step in fixing it. Your team has been amazing so far and made me feel good about my decision to contact you. Even after just getting started I feel like a huge weight has been lifted off my shoulders and there is light at the end of the tunnel. Thank you!

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    Staff

    Reviewed Sept. 23, 2019

    I was very pleased with each representative I spoke to about my account. They treated me like I was the only client they had. Each questions was answered in term that I understood. They didn't talk over my head. If I didn't understand the questions they took they time to make sure I understood. Excellent service, kind people. Much happier person today than yesterday.

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 23, 2019

    I initially spoke with Luis **, he was very professional, knowledge, and took the time to explain the NDR process to me. He stayed in touch with me every step of the process and provide information and support. I really appreciated the transparency he provided. My Welcome call was with Lydia **, she was also knowledgeable and patient. She went over the process and answered all my questions to my satisfaction. I contact another company before NDR after speaking with both NDR staff I realized NDR was the best option to address my debt problems. Thank you Luis ** and Lydia ** for helping me to make the right choice to meet my needs.

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    StaffProcess

    Reviewed Sept. 23, 2019

    I had great success to get in this program due to the sweetest person. His name is Bruno **. He was very helpful and answered all my questions so I would understand the program. I can not wait to get rid of my credit card debt.

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    StaffProcess

    Reviewed Sept. 23, 2019

    I had a great experience with the staff that started my debt relief program. They answered all my questions with great answers and I am very satisfied with the program so far. I am very excited to see what this program can do for me.

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    Staff

    Reviewed Sept. 23, 2019

    My husband and I were having a huge problem with debt. He is out of a job, and I am trying to support both of us, having little success. We spoke with Kishan at National Debt Relief, and he was able to start the ball rolling to give us peace of mind to finally start paying off our debt. Kishan was awesome, answered all our questions, and made us feel a little more at ease. I have no doubt that it will now be easier to pay off our debt thanks to Kishan and National Debt Relief. Thank you!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 23, 2019

    Sara was very helpful and explained everything in terms I could understand. The welcome call guy was very nice as well, sorry I don't remember his name. I am excited to be debt free and may be some day buy a home of my own.

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    Transparency

    Reviewed Sept. 23, 2019

    Both Carlton and Evelyn are really nice. They explained it to me nice and slow so I could fully understand the process and the enrollment. Thanks for you guys! Really appreciate it. Looking forward to help me more if I have more questions and help me to overcome my debt. Hoping that this will be the greatest decision I made. Thanks again..

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    Staff

    Reviewed Sept. 23, 2019

    Kind and courteous. Very helpful. Am grateful for your help with my credit card debt. Will be looking forward to getting out of debt once and for all, and never letting it happen again. Thank you again for all your help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 23, 2019

    Everyone at National Debt has been absolutely wonderful. Very helpful and friendly, at first I was very nervous about contacting them and wasn't going to move forward. But Kay worked with my busy schedule and was very helpful. My conference call was very informative and she explained everything very well. I'm definitely glad I made the next step to getting myself out of debt.

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    Verified purchase

    Reviewed Sept. 23, 2019

    When I was signing up with National Debt Relief, I found that their enrollment process wasn't that hard. It involved talking to the gentleman and him going through all of my stuff. There was also a lookup process and then, the next day it was taken care of. I had three debts and working with National Debt Relief helped me. Two of my debts have been taken care of and they are working on the third one.

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    StaffProcess

    Reviewed Sept. 22, 2019

    Alex ** was fantastic! He answered all of my questions, was very professional and friendly. He was very reassuring and kind. He made the process quick and easy to understand. I would recommend this service to a friend. Thank you.

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    Staff

    Reviewed Sept. 22, 2019

    Krista was very helpful in answering all of our questions. We decided to work with National Debt Relief due to the help and assistance we received from Krista. We are looking forward to getting started and finally getting some relief from our debts.

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    StaffProcessTransparency

    Reviewed Sept. 22, 2019

    Worked with Aaron ** to use services. He was both knowledgeable and helpful throughout the entire process. He assisted us with establishing a new account and explained everything so we understood what route to take in order to accomplish our goal to become debt free.

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    Verified purchase

    Reviewed Sept. 22, 2019

    My experience with National Debt Relief is going okay and they came up with another settlement offer on another of our cards that I accepted. My only complaint is every time they have a settlement for me, they're asking me for more money. We have our set amount that we're putting in, and somehow, they got to arrange it to where instead of having to put in more money, which I'm already putting in more money on one that they're working on and asking more money again, that somehow, they would be able to manage it with what we're putting instead of putting more stress on us coming up with more money.

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    National Debt Relief
    Response from National Debt Relief
    Hello Delynda,

    Thank you for bringing this to our attention. We try to maintain the highest standards of service, and can appreciate your frustration when that does not happen. We will be reaching out shortly, but you can also call us directly at 888-660-7427.

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    Customer ServicePriceStaffProcess

    Reviewed Sept. 22, 2019

    National Debt Relief's program has been very good and it has been very comforting. It feels like a plan of action. It's better than my plan which was to try to pay everybody, but I can’t. I felt pretty good when NDR did the initial intake with me. I told them all the debt and they proposed an amount and explained it to me. I had a lot of questions and they were very patient with me and answered them all. And then I called back or emailed a couple more times, and they answered my questions and made sure that I didn’t have any lingering questions before I hung up or ended. I never felt brushed off. Actually, there’s a problem now, and they’re working on it. Also, there have been a couple of times that I haven’t been able to make the deposit or I had to reduce the deposit and they were fine with that.

    They’ve been on the phone with me. We also use the website and upload documents. It’s very good, especially when it tells me of upcoming deposits that are scheduled. And I need to know that because I’m not very organized. It helps me. We also use the email a lot. I get different team members at different times, but they all seem to be aware of previous notes or previous correspondence so I don’t have to generally tell my whole story all over again. They have my file and they read it, and it’s good. The program has improved my income so that I can have more money to spend on other bills and daily bills instead of trying to throw it all at my constant debt interest. It’s just a losing battle. It has made me calmer.

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    Verified purchase

    Reviewed Sept. 21, 2019

    I will recommend to a friend. It is the beginning experience and level of debt knowledge and understanding is evident. The people in each area of business matters, money understanding as both sides of the coin from the debtor to receiver. I am very comforted and already has had one good night's sleep of peace of mind in my money matters. The future looks promising.

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    Process

    Reviewed Sept. 21, 2019

    It seems like a great program. Would have like to have seen everything added on the first go around but we will get there. I appreciate the welcome message but seems it could be shortened since most of the info was covered in the first meeting. Thank you for what you do!

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    Customer ServiceStaff

    Reviewed Sept. 21, 2019

    Very very happy with the people that helped me. They took their time went over everything with me and answer all of my questions. Patrick was so helpful. When I first called he told me about how the program work and gave me a few days to think about it and told me that I can call him if I had any questions.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2019

    Everyone was very helpful and explained it carefully. Very willing to answer all of our questions. So far so good. We are grateful to David for making it easy to deal with this nightmare of debts.. Thank you very much.

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    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2019

    Everyone was extremely nice and helpful. This made me feel comfortable and able to concentrate. They helped me understand the process and made me feel that I have made the right decision. Answered all my questions. Thank you for your kindness.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2019

    Mrs. Amanda **. Mr. Robert **. Very professional and outstanding service throughout the calls. They both answered all questions and my concerns with knowledge and in a timely fashion. Thank you so much for helping me with all my financial needs and concerns!

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    Customer ServiceStaffProcessTransparency

    Reviewed Sept. 21, 2019

    I’m glad I gave National Debt Relief a shot. Their program has worked wonderfully for me. I was going through a hardship, and then I saw their commercial on television, so I got on the phone with them. I liked the way they explained things to me, and they seemed trustworthy. The enrollment process was good, and so was my interaction with their negotiator. Right now, they’re doing two accounts, and those would be finished by January. They’re doing the last one next, and once that’s finished, it’ll be over with. Working with them has made things easier for me. And my bills have been paid. I feel great knowing that they’re there, helping me through this hardship.

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    Staff

    Reviewed Sept. 21, 2019

    Very helpful and friendly service. Couldn’t be happy with the help I am getting in such a hard time. I will be grateful when my credit is back to normal and I am completely debt free. My family and I are counting on this company to help us out in this time of need!

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    Customer ServiceStaffProcess

    Reviewed Sept. 21, 2019

    She was amazing. Patient and very pleasant, I have spent hours on the phone trying to get help, and she was seamless. The process so far has been easy and made me feel cared about. I’ve never done this before but I’m expecting a great outcome.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 21, 2019

    I was very nervous to reach out and start. Jeremy made it very easy and explained everything. He was professional, not judgmental, which made me feel very comfortable. Isis completed my welcome call and was also very professional, answered all my questions and made sure I understood every aspect of what to expect and how to handle any situations that may arise.

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    Price

    Reviewed Sept. 21, 2019

    I thought I was never going to finish paying off my credit cards I was just giving minimum payments and the interest kept going up so I decided to give National Debt Relief a try and they made it so easy and they are very helpful with any questions you have. I would recommend for anyone who is in debt.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2019

    Making the call to NDR was painful at first. It was the moment of defeat, or so I thought. Mr. ** was awesome in his delivery and made me very comfortable from the very beginning of the process. The woman that helped me when I called the compliance number was awesome as well. I am looking forward to being debt free. Thank-You!!!

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    Customer ServiceStaff

    Reviewed Sept. 21, 2019

    The staff helping with the enrollment process had a lot of patience, were very courteous, and spoke clearly. They took the time to check throughout the call whether I understood, answering any additional questions that came up. Thank you to Marsiano and Taylor for their time!!

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    StaffProcessTransparency

    Reviewed Sept. 21, 2019

    The support and National Debt Relief was great. They helped work around the issues that I had and walked me through every step of the way. The whole process was very easy to start and I look forward to working with their team to settle my debt.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2019

    Our customer service representative was very knowledgeable and very reassuring when we were on the fence. It made making the decision a little easier. This wasn’t a light decision but with the rep we had, he made us feel better about it.

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    Customer ServiceStaff

    Reviewed Sept. 21, 2019

    My agent, Kyle ** made me feel very comfortable. He answered all of my questions very thoroughly. He responded quickly by phone and email as well. I was emotional during our call, and he was very supportive. My welcome agent Frank, was also very courteous. He answered my questions thoroughly and politely as well. I was very pleased with all of my customer services interactions.

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    StaffProcess

    Reviewed Sept. 21, 2019

    Enrollment with National Debt Relief is a fairly easy process. It took about 20 or so minutes after having my information and income to be all set and ready to go. I’ve been with them for almost a year now and I am most impressed that the negotiators keep trying for me. My life’s constantly changing and my income’s not what I wanted it to be. And so, they’re always working with me and helping me by postponing a payment if I can’t make it that week. I understand the consequences, but they’ve always been extremely accepting and helping. Everything has been good so far.

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    StaffTransparency

    Reviewed Sept. 20, 2019

    Extremely professional service. They were very helpful, were clear with the review of my account. They continuously asked if I had any questions, and provided answers in a timely manner. Great service. Each phone call was followed by an email recap, which included at times documents and login in info.

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    Customer ServiceStaffProcess

    Reviewed Sept. 20, 2019

    Both the individuals I spoke with were very informative, took the time to answer my questions and patience to go over things more than once. I was very hesitant to take this avenue for relief but after they went thru the process I felt more comfortable with the decision.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2019

    So great to have the burden of debt lifted from us. Great people to work with. Matthew and Marcus were awesome. From the time and day we called, everything was set within 24 hours. That's customer service and not many companies provide that anymore.

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    Staff

    Reviewed Sept. 20, 2019

    Fast & efficient with getting everything started to begin the debt consolidation process. Very thorough w/ all information because it is a ton of information! They were all patient questions that I had & made sure everything was understood before moving forward.

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    Process

    Reviewed Sept. 20, 2019

    Everything was great. Very informational and formal. I was educated throughout the whole process. I am glad I made this choice to start my process into the road of financial success. I would highly recommend this program. I appreciate the education.

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    Staff

    Reviewed Sept. 20, 2019

    Parker was very helpful in setting us up and reviewing our debts. He sense that this was hard for me to give up my credit cards but, was very understanding in explaining how we were better off in letting them go. Thank you Parker.

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    StaffTransparency

    Reviewed Sept. 20, 2019

    The representatives were helpful and very caring in regards to aiding me in any way possible and thoroughly explained all details of the account. They have given me the confidence and relief during this difficult time that I will one day be debt free.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2019

    Spoke with Didi ** on Wednesday 9-17-2019 and he walked me thru the NDR Program. Embarrassed at first about my debt, Didi assured me that I was not alone and many people get into the same predicament. By the end of our conversation I began to realize this was the best solution to my dilemma. I decided overnight to move forward with the agreement that would actually save me over $100,000.00 and in four years I would be completely out of debt, what a relief. I am very happy with all customer service representatives I have spoken with and look forward to working with NDR and being debt free. Thank you NDR, Stephen ** Charlotte, NC

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    StaffProcessTransparency

    Reviewed Sept. 20, 2019

    They are very helpful and eager to get me started on getting enrolled in the program. Terence answered all my questions thoroughly. Both members kept me at ease with the process and program. They explained every part of the program in detail. I am excited become debt free through NDR.

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    StaffProcess

    Reviewed Sept. 20, 2019

    It feels awesome to finally get a foothold to be debt free. The staff is extremely welcoming and helpful, they’ve answered every question my wife and I had. Isaac and David were very professional. The program is easy to understand and convenient for our family.

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    Transparency

    Reviewed Sept. 20, 2019

    My admission to your company went very seamlessly. Taiji ** aided with and explained everything. I feel very comfortable and assured. Thank you! I feel as though she has given me a thorough explanation of what to expect. I' m looking forward to being debt free.

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    Staff

    Reviewed Sept. 20, 2019

    The personnel at National Debt Relief were extremely accommodating, understanding and helpful. They were able to help me get ahead of the ever worsening debt problem I was suffering. I definitely would recommend them to anyone who is in need of their services.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2019

    Had a good experience with first contact with Diana. She explained the way I could go about getting out of debt with credit cards. She insured me of getting to the point of being comfortable with doing this. As for welcome call I was giving more info and the person answered all my questions that I had.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2019

    I feel lucky that I made this call. Very helpful and not at all rushed. They take their time explaining everything and time to answer any and all questions. I'm not phone tech savvy and they would stop and help me for everything correctly.

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    StaffProcessTransparency

    Reviewed Sept. 20, 2019

    My experience with one of the representatives was amazing. Positive attitude, explained the program into helpful details. Give me lots of tools that will help in the future. I didn't think I would actually go this far when enrolling in the debt relief program but overall the best experience I ever had!

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    Staff

    Reviewed Sept. 20, 2019

    I am just in the beginning stages of my debt relief but so far I am pleased with NDR. Everyone I have spoken to has been very helpful and professional. They answered all questions I had and have helped to put my mind at ease.

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    Customer ServiceProcess

    Reviewed Sept. 20, 2019

    Great customer service. Very smooth process. Customer service helped me in the evenings, which is the only time I was available. After signing up for the program, I had a bunch of stress taken away. I'm excited to get back on track!

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    Process

    Reviewed Sept. 20, 2019

    I am so very thankful for George ** who helped me understand the process and reassured me that this can happen to anyone. I'm looking forward to seeing this debt dwindle and hope to have it paid off sooner than my quoted time.

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    StaffTransparency

    Reviewed Sept. 20, 2019

    Great job, Adam **! You made me comfortable and explained everything to me in a manner I could understand and relate. You were very kind and didn't make me feel embarrassed that I was so careless in my financial spending. Thank you for helping me get on the right track!!

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    Process

    Reviewed Sept. 20, 2019

    NDR (National Debt Relief) ensures that the debtor thoroughly understands the program to become debt-free before the program becomes official. NDR will not begin any legal proceedings without the expressed permission from the debtor, allowing the debtor to remain responsible, with their debts, in the process of becoming debt-free. NDR makes available all financial details that occur between NDR, the debtor and the credit institutions.

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    Customer ServiceStaff

    Reviewed Sept. 20, 2019

    Lydia was thorough, friendly, with great customer service and answered questions along the course of filing. The presentation was delivered with informative and pleasant representatives. Would definitely recommend National Debt Relief to friends or family that are seeking this service.

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    StaffProcess

    Reviewed Sept. 20, 2019

    Both of your agents were spectacular. They know their jobs and communicate it very well. The process was long but thorough but well worth it. Your agents made me feel like they were my family helping me getting my life back on track. KUDOS to the Both of them.

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    StaffProcess

    Reviewed Sept. 20, 2019

    I’ve been doing research into the best debt settlement companies and my search lead me to National Debt relief. I was taken on as a client within a day. They’re very open and honest and answered all my questions. I was familiar with the process before I called NDR but I was very confident with all of the positive feedback I read about this company. Change is scary but this is the change I need to restart my life in a positive way. I am excited for what is to come with NDR’s help.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2019

    I’ve been scared to Call but after talking to Daniel and the welcome call lady I felt much better and has a sense of relief! They explained everything thoroughly to help me better understand! They took their time and always asked if I understood or had any questions.

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    Customer ServiceStaffProcess

    Reviewed Sept. 20, 2019

    I submitted my information online, and was a little hesitant and embarrassed, I was not sure how we let our debts grow so much. When I spoke with representative, he was very helpful and not judgmental at all. I appreciate his help and patience with all of my questions. Although the phone calls were lengthy, after them all I could think, was wow that was easy, I have reached out sooner. I am excited to get my program started.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 20, 2019

    I did some research about National Debt Relief and it seemed to be the right thing to do for me. All of my negotiators has been fantastic. They're precise, clear, to the point and they let me make the decisions. The enrollment process is very easy and the communications and everything else is phenomenal. Being with them has been very satisfying and stress-relieving.

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    Reviewed Sept. 20, 2019

    It's been fine with National Debt Relief. They get their money automatically, and then they call the debtors and try to negotiate with them a settlement that’s reasonable. I didn't have to do anything. The enrollment was very easy too. They could improve though on getting the amount of what I owe down, and then a settlement. It's a little bit high. But that's not their fault because I didn't have everything together at that time.

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    National Debt Relief
    Response from National Debt Relief
    Hi Helen,

    Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

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    StaffTransparency

    Reviewed Sept. 19, 2019

    I have seen this company advertised on tv and also recommended by a friend. I was amazed at how everything was thoroughly explained and the people I talked to were very friendly, knowledgeable and made sure I understood what they were telling me. I would recommend this company to anyone having financial problems.

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    Customer ServiceStaffProcess

    Reviewed Sept. 19, 2019

    I went in knowing nothing and came out a satisfied customer. Timothy, the gentleman I spoke with not only went above and beyond in detailing everything for me he also was able to get back on the line with me after our call dropped. He made it a point to make sure I was confident in my choice of utilizing your program and I can’t thank him enough.

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    Staff

    Reviewed Sept. 19, 2019

    Agent or representatives were outstanding in their help, compassion with deep concern to help make the experience great. The loss of first success incident made it a little harder. The experience overall was outstandinng because of the over deep concern and of all personal grat.

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    Customer ServiceStaffProcess

    Reviewed Sept. 19, 2019

    Very easy to join their program. The representatives and welcome call are easy peasy to communicate with. They walk you through everything. Im on my way to being debt free and happy to have joined your team to help me through it! Thank you.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2019

    I was reluctant to call due to the fact I didn't want someone belittling me on maxing my credit out. I unfortunately got sick and wasn't able to pay my credit cards. I was wrong on judging them.. They were very understanding and compassionate of the situation I was in. I am just starting the program and hope everything goes smoothly.. Thank you very much. I appreciate everything they have done so far.

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    StaffProcess

    Reviewed Sept. 19, 2019

    I have just entered the program and if all the information I have received on the payoff amount, I will be very pleased and highly recommend using you. Everyone has been very helpful and thorough from the beginning. I hope this support continues while I go through this very stressful process.

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    Customer ServiceOnline & AppStaffTransparency

    Reviewed Sept. 19, 2019

    I've had a pleasant experience with everyone so far on helping me achieve financial freedom. The application process was quick and painless. They stayed on the phone and walked me through all the forms I needed to sign. I'm excited to finally be debt free!

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    Verified purchase

    Reviewed Sept. 19, 2019

    Thanks so much for helping me. It already feels like a burden has been lifted up off of me. I didn’t wanna file bankruptcy and I prayed that God would send something or someone to help me out. And he sent you all... Thanks again.

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    Customer ServiceStaffTransparency

    Reviewed Sept. 19, 2019

    Very helpful and kind customer service. For both the application and enrollment process. Explained everything in full detail. I had certain requests that they helped with and made changes after I better understood agreements. Would recommend the program to others in need.

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    Staff

    Reviewed Sept. 19, 2019

    The girl was so patient and nice with me... I was so slow on understanding a lot of what she told me so I really appreciated it. She answered all my questions. It went well. Sebastian is who talked with me first to get started and he was also very friendly and helpful.. am very pleased with my decision...

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    Customer ServiceStaff

    Reviewed Sept. 19, 2019

    He was absolutely helpful. He answered all my questions perfectly. Although I am still uneasy about taking this route, he explained it to be the best choice without being pushy. He was also quick in responding g to emails. Thank you.

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    Customer ServiceTransparency

    Reviewed Sept. 19, 2019

    I had a great experience working with Charles ** for enrollment and Javier ** for my Welcome call. They were both very patient, explained everything to me very clearly and answered all of my questions. I was able to finally see light at the end of my tunnel after years of paying minimum payments and months of struggling and not being able to even make minimum payments anymore. I am feeling very optimistic about my future now and I am excited to start making my payments and start finally making real progress on paying off my debts!

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    StaffProcess

    Reviewed Sept. 19, 2019

    Very welcoming, friendly, informative and professional. Easy process. I was uncomfortable reaching out in my situation and National Debt Relief's staff made the interaction and process very easy and pleasant. Both Mercy and the lady that helped with the welcoming process were great.

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    Staff

    Reviewed Sept. 19, 2019

    The people where very kind and very respectful. They went over everything for us to understand better. We thank you form the bottom of our hearts. We look forward to a better life with the help you are providing. The time you spent with us was so helpful.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2019

    Life happened. My children totaled 2 cars, home flooded, I had to pay for college, I got up to my neck with debt, paying $1257 a month to get out, pinching pennies to eat, NDR, RELIEVED ME! Paying only $472 a month in debt, I can live now! Customer care team was delightful. Answered all my questions, thorough with information. I'm so happy I found NDR!!! I'm not spending more than if I paid things off alone.. I CAN LIVE because of National Debt Relief! They're here to help you and not rob you!!! This company really helps folks out of Debt.!!!

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    Customer ServiceStaffTransparency

    Reviewed Sept. 19, 2019

    Venessa ** was absolutely amazing to speak with! She was very knowledgeable, able to answer all questions without hesitation and took her time to explain everything. But most of all she didn't make me feel like less of a person because of my debt :-) THANK YOU Venessa!!!

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    StaffProcess

    Reviewed Sept. 19, 2019

    Everyone I dealt with through this process was nothing but friendly and very knowledge. They helped in understand all the ins and outs of the program and really made sure to have me understand everything before committing to the program. I Would recommend them 100%.

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    StaffProcess

    Reviewed Sept. 19, 2019

    I spoke with two representatives during this process, both of which were unbelievably helpful and kind. For the first time, I am excited and can see the end of my debt in sight. I am so thankful for this process and for their help.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2019

    Safia and whoever the woman doing my welcome call were very helpful and good at explaining everything so that it makes sense. It was a long process to set up but if that's what it takes it's well worth it.

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    StaffProcess

    Reviewed Sept. 19, 2019

    Very helpful, nice and well informed and knowledgeable about the facts and practices of the program. I have already thought of several people that could benefit from this program. Thank you so much for your help. We are happy to be able to get the help we need.

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    StaffProcessTransparency

    Reviewed Sept. 19, 2019

    It was very helpful and transparent service. They answered any questions I had. I highly recommend doing this program if you're struggling with your debt. And they even explained various alternative routes I have to making payments. I can even add my vehicle debt on to my payments.

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    Staff

    Reviewed Sept. 19, 2019

    QUICK AND ACCURATE. COURTEOUS AND THOUGHTFUL. Was appreciative of the privacy and professionalism of the entire transaction. I will definitely recommend this service to anyone who finds themselves in the same situation as I am in. I never thought that I would have to use a service like this as I thought I had everything under control with my finances.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2019

    Very professional and understanding. The team is willing to work for me with my creditors. The very nice young lady who made the welcome call was very professional. Elijah ** was very nice and went over everything with me last night.

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    Staff

    Reviewed Sept. 19, 2019

    Can’t express enough how I feel this very moment. I want to thank Mr Nathan ** especially and his team!!! Great service indeed!!!! Being out of debt is the best experience ever. I know this will give me a opportunity to safe money for my retirement! Thank you!!!

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    StaffProcess

    Reviewed Sept. 19, 2019

    I was pleasantly surprised through this quickly and thoroughly orchestrated streamlined sign up for this program. Less than 24 hours after being contacted by AmOne and directed to National Debt Relief, I was approved and all paper work was finalized. Unbelievable personnel worked with me and guided me to finalization. Thank You For Being There For Me.

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    Customer ServiceStaff

    Reviewed Sept. 19, 2019

    Had a very professional and detail experience. Made me very knowledgeable. Answer all my questions. Supply me with all the documents that was needed to apply. Had a outstanding experience. Overall I would recommend you service to family and friends. My agent was outstanding. Made me feel very comfortable. I think she gave me all the tools I need so far to work with so I can succeed. Thank you.

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    National Debt Relief Company Information

    Social media:
    Company Name:
    National Debt Relief
    Company Type:
    Private
    Year Founded:
    2009
    Address:
    180 Maiden Lane, 30th Floor
    City:
    New York
    State/Province:
    NY
    Postal Code:
    10038
    Country:
    United States
    Website:
    www.nationaldebtrelief.com

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