GreenPath Financial Wellness Reviews

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Edited by: Ashley Eneriz

About GreenPath Financial Wellness

GreenPath Financial Wellness is a nonprofit company offering credit counseling and debt management services. It helps consumers in all 50 states with free and paid offerings. The company isn’t affiliated with any bank and is a neutral third party working in your interest. GreenPath credit and debt counselors are certified by the National Foundation of Credit Counseling (NFCC) and help students, homeowners, homebuyers and consumers with credit card debt.

Pros
  • NFCC-certified counselors
  • Free counseling services
  • Serves all 50 states
Cons
  • Many offices don’t provide in-person counseling
  • Fees for debt management and certain housing services

GreenPath Financial Wellness Reviews

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    1 featured review
    How do I know I can trust these reviews about GreenPath Financial Wellness?
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    Page 6 Reviews 635 - 835
    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 16, 2018

    I needed to get things cleared up and people told us that GreenPath is good. The enrollment process was not particularly lengthy but it was adequate. We didn't talk to the representatives an awful lot but they were fine and they were able to answer if there was a question, which was good. The cost of the service was also fine. GreenPath has helped us get everything put together and then taken care of. They should keep doing what they're doing because it is very helpful. And others should check into it very carefully because they seem to be reliable.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hi Martha,

    Thank you so much for being a client with GreenPath. It is a goal of ours to keep to a minimum the length of time it takes the initial enrollment to get off the ground. I loved your comment that we should keep doing what we’re going – we absolutely will! It’s our mission to help as many people as we can and we pride ourselves in our high ratings. We absolutely agree with you that anyone seeking debt help should do their homework thoroughly and encourage prospective clients to ask questions and look us up online. We are committed to serving our clients with integrity and reliability. Please never hesitate to call us with further questions!

    Leah

    Quality Assurance Coordinator

    Verified purchase
    Customer ServicePriceStaff

    Reviewed May 11, 2018

    GreenPath helped clear up my credit card debt and it's always been positive with them. Everybody from this company has always been friendly also. Their reps have been very patient and concerned. Whenever I've had questions or if there was a dispute, they would take care of it right away. I started five years ago and the enrollment went great. They were in McAllen, Texas back then and then went to Harlingen. They settled my debt and told me not to use any more credit. I sent them one payment that was more affordable and they dispersed it as needed. The cost was very little too--around $30 a month. Everything has been great and I'm debt-free now. GreenPath is an excellent way to help people in a certain situation get back on to the right track.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hi Angela,

    First of all, a HUGE congratulations to you on being debt free! That is such an enormous accomplishment and we’re so pleased that we were able to help you on your way. It is very important to us that we give our clients a positive experience. Please do feel free to reach out to us in the future with any questions or concerns.

    Leah

    Quality Assurance Coordinator

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed May 4, 2018

    GreenPath did consolidating services for me to pay off a debt I have. They have a partnership with my banking institution and they were recommended to me by my bank. Also, we got free services from them and the enrolment process was simple. I talked about my finances with one of their consultants and and what I ultimately wanted to do with the account, and then we’ve set up some arrangements. They gave an awesome time and I'd probably complete the program in a year and a half. They also set up a really good payment plan. The representatives are very pleasant with us and I don’t even have to call them too much at all. They took care of everything, and if there was a issue, then I got a phone call about it. But it was very few and far in between. It was like, “Oh, we got a different lender over here. Now, we need just some updated signatures from you, sign everything.” Working with GreenPath made my life simpler and I didn’t have to worry.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hi Noah,

    The process of setting up a debt management program can often be a stressful one, so I am so happy to hear that we were able to make the process easy for you. Our representatives strive to make it a positive experience. It sounds like the program is going well for you so far, which is incredible! Please never hesitate to give us a call if there are any issues or if you have questions along the way. We’re always happy to help.

    Leah

    Quality Assurance Coordinator

    Verified purchase
    Staff

    Reviewed April 29, 2018

    I had $40,000 in debt from my divorce and it's a significant amount. I looked into debt consolidation and went with Greenpath since my bank uses them. Then I worked with one person who was very accommodating. I gave Greenpath all my bills and they told me what the debtee could take and what my monthly bill would be. The money came out and everything got paid like it was supposed to, and I was able to complete the program. I didn’t have to worry about making sure I made the payments and the agreements were already taken care of, so I didn’t have to stress about that and it was comforting knowing that all that stuff was being paid.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hi Valerie,

    First, let me say CONGRATULATIONS on paying your debt! It takes a lot of effort and sacrifice to complete a program - how AMAZING for you. I am so happy we were able to assist you and thank you so much for your positive feedback. We love hearing stories like yours. Please let us know if there is ever anything we can help you with. Have a great day!

    Colleen Dillon

    Quality Assurance Manager

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed April 27, 2018

    We're glad that we went with GreenPath. We had to get all of our bills together and we were on a telephone call with them and they put in a couple of hours' time to get us all set up. After that, everything was done through email. They let us know what was going on every month. The payment plan they set up was doable because it was based on what we owed, how long we wanted to be in, and what we could afford. And if there was an issue with income changing, all we had to do was let them know and things could be adjusted. Even though we didn't need to do that, we knew that it was an option so it wasn't frightening.

    GreenPath did what they said they were gonna do. There was one of the bills that the debtor didn't accept, but they still paid it for us. It was something that they maintained for us and we didn't have to deal with that one. The cost was perfect and equal to the service they provided. The program did what it was supposed to do and they were able to get all of our stuff paid off. Now we don't have it coming out of our account every week anymore. We were comfortable working with GreenPath. They were very nice people and easy to work with. Moreover, nobody made us feel bad about having debt. We had a very positive experience with them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Kimberly,

    CONGRATULATIONS on getting your debt paid! Having debt hanging over your head can be overwhelming and frightening and it is important to us at GreenPath to alleviate those feelings for you. I’m so glad to hear that this was your experience with us and that we succeeded in making everything as painless as it possibly could be.

    If you have any questions of concerns in the future, please do reach out to us. We’re always happy to help!

    Leah

    Quality Assurance Coordinator

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 25, 2018

    I was in a motorcycle accident and my friend Jessica set up GreenPath for me. GreenPath was nice and every time I called, they gave great service. They helped in every way and it was a good way to go. All the bills were in default and GreenPath helped save my credit, so I’m happy about that. I got my bills paid off and I never had any worries. The cost of the program was excellent as well. I always paid GreenPath every month and it went great.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi John,

    We’re so glad that Jessica sent you our way and even more glad that you found it to be a positive experience. We are very happy that we were able to help you and that going through the process helped save your credit – but we didn’t do it alone! So a huge congratulations to yourself for the dedication it must have taken to commit to our debt management program! All the best to you in the future!

    Please don’t hesitate to give us a call with any future questions or concerns.

    Leah

    Quality Assurance Coordinator

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed April 18, 2018

    I had a large debt with three credit cards, and GreenPath contacted the creditors and managed a better payment plan for me. They consolidated the amounts I owed the creditors and that figured in how much money I would be able to pay per period or per month at that time. They put something that I was able to manage and they would, in turn, disburse the money to the creditors. Those three large debts have been paid off. The access by telephone and by e-mail as well as the updates that I periodically got was ideal. And anyone who I spoke with at GreenPath was very knowledgeable and skilled in communication. It gave me a very reassured feeling that I was taking the right course of action.

    GreenPath's service cost was well worth the money. It wasn’t a terrible amount and it was built into the plan. It was explained to me quite carefully and I felt very assured that this was gonna work for me even with that additional service. I was able to correct quite a financial mess that occurred and I feel like I’m back on track. It feels redeeming to have an agency like GreenPath to help me. I would recommend them many times over.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Mark,

    Thank you for that glowing review! Congratulations to you for getting your debt paid – that is a wonderful accomplishment!

    We do work very hard to ensure that our debt management programs are going to benefit our clients and that the monthly maintenance fee is not overwhelming. I’m glad that you had that experience, yourself, and that you feel we are worth a recommendation to others who may be struggling with debt.

    Communication is also key to succeeding with our clients and it is very important to us that you have had a positive experience. Please don’t hesitate to keep the communication going and reach out to us if you have any questions or concerns in the future.

    Leah

    Quality Assurance Coordinator

    Verified purchase
    Staff

    Reviewed April 15, 2018

    I was behind on credit card and medical debt. I had paid for my daughter’s wedding dress, all her jewelry and three of the bridesmaids' dresses. I thought I could handle the credit card debt but I got sick and was in the hospital. I ended up owing about $7000 and I have a limited income and I’m on retirement. GreenPath helped me pay that off in four years. I’m so proud of myself and I’m so glad they were there to help me. Their reps were so nice to me. Everybody was always cheerful and if I was not working and was going to be a couple of weeks late, they’d let me do that once in a while. The payment plan was very reasonable because I was trying to pay 12 different places and getting late fees, and it worked out so much better for me. I refer GreenPath to anybody that needs help.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Dear Renee,

    Thank you for such a glowing review! We’re so happy we were able to assist you in your time of difficulty. Paying off debt is no small feat – you SHOULD be proud of yourself!

    I’m glad GreenPath was able to help you out on your journey. We greatly appreciate any and all referrals you send our way.

    Thank you again and CONGRATULATIONS to you!

    Sincerely,
    Leah Darland

    Quality Assurance Coordinator

    Verified purchase
    PriceStaffProcessTransparency

    Reviewed April 13, 2018

    I joined the program in 2014 with a baby on the way and credit card debt from a time of financial hardship hanging over my head. Even though I was able to make the payments I was getting more and more interest piled on. I contacted GreenPath and they helped me navigate a lump sum payment to get all my accounts sorted. The interest stopped accruing and finally debts were getting paid off! Though it took a while we finally paid off all our debts on the program and our credit was in the clear!

    Any time I had to contact GreenPath I was shown professionalism and given the help I needed/requested. I never felt judged or talked down to. They were always helpful. Take negative reviews with a grain of salt, when something doesn't work out for one person, they lash out at the company. I never in the 3 years I was on the program had a problem and any issues were given strict attention and resolved. I'll hopefully not need them again, but would highly recommend to anyone who needs financial help!

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hi Cierra,

    Thank you so much for letting us know about your experience. We really appreciate your feedback. I am so happy that you had a positive experience with GreenPath. Our clients’ experiences are very important to us. Moreover – congratulations on paying off your debts! That is a huge accomplishment!

    Please don’t hesitate to reach out to us, even if you just have some general questions.

    Sincerely,
    Leah Darland

    Quality Assurance Coordinator

    Verified purchase
    Customer ServiceStaff

    Reviewed April 8, 2018

    I had credit card debt and somebody presented GreenPath to me. I called them up and everything has been fine. For a year, they took the money out of my account and paid my bills for me. Their reps were always pleasant and the quality of their service was great. It was an easy experience and I recommend them because they helped me.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Melissa,

    I’m very glad to hear that you had a good experience with GreenPath and that you found our team members to be pleasant. We take our clients’ experiences very seriously. We appreciate any referrals you send our way, as well as the person who recommended us to you!

    Please don’t hesitate to reach out to us with any other concerns in the future. We’re always happy to help!

    Leah

    Quality Assurance Coordinator

    Verified purchase
    PriceStaff

    Reviewed April 7, 2018

    We incurred debt over time with credit cards and stuff. So, we consolidated with GreenPath. In the beginning, the reps wanted a list of all of the stuff that we were trying to consolidate. They also got the income we had and what we were looking at overall as bills with the family so that they wouldn’t set something that we couldn't reach. They made it realistic. We went back and forth a couple of times on that just working some numbers, and then we finalized everything. It was quick. If we started with the phone conversation on a Monday, everything would be done within a week.

    We had bi-weekly payments and can't get out, so they contacted all the companies and got things to a buyout situation. They made the scores and it worked out phenomenally. The experience from top to bottom was awesome. When you’re in a tough spot it’s hard to get out of and they made it as painless as possible. They really worked with us and did a great job. Also, the cost was phenomenal. I had a couple people at work that were in the same situation, and I referred GreenPath to them. I will refer people that have similar problems and need to get out to them every time.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Jason,

    Firstly, I’m thrilled to hear that our program worked well for you! Debt can be so stressful and just weigh down on you, so I’m glad you had such a painless experience working with us – that is certainly what we strive for.

    We do greatly appreciate any and all referrals from you and we will make sure to give your co-workers the same level of service that you received. We are so pleased that you were able to go through the program and get your situation to a place that is more manageable.

    Please don’t hesitate to get in touch with us with any future concerns or questions!

    Leah

    Quality Assurance Coordinator

    Verified purchase
    StaffProcess

    Reviewed April 6, 2018

    We were getting behind our bills and GreenPath was suggested by our Credit Union at that time. The process went flawlessly. They were always helpful when I needed that much money and they took care of everything that I needed to be taken care of. They paid my bills that were past due. And then, they talked to the creditors about the debt and they set up a payment plan with them. The program was the biggest thing that had ever happened to us as far as setting us up financially and I’m very grateful for their services.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Douglas,

    To hear that our program was the biggest thing that has ever happened for you for your finances is humbling. We cannot express enough how grateful we are that we were able to help you out and a HUGE congratulations to you for completing our program. It’s no small feat and we can’t do it alone!

    Please don’t hesitate to reach out to us with any future questions or concerns.

    Leah

    Quality Assurance Coordinator

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 2, 2018

    I have a high interest rate on my credit cards. GreenPath took five of them and negotiated on lower interest rate. They set payment and they debited it directly from my bank account. When I was setting it up in the beginning, I called them to make sure I had all the right contact information for the creditors when I was paying it off. Their reps were helpful and were good at answering questions. They would call me back when I called them and left a message. I also called about the payment plan and they told me that it would be easier if I contacted my own creditors and let them know. I did that, and GreenPath was helpful with the information to the banks because I had lost a lot of that during the year.

    I was on the program for a year and a half and I paid all the debts early. I went and paid the debtors individually and then they contacted GreenPath that they have been closed out. Working with GreenPath has helped maintain the increase in interest rate until we pay everything off. They helped me not stress about interest rates. I would recommend them. They are a positive way to get yourself back on track and they deliver what they advertise.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Daniel,

    Thank you for the positive feedback, recommendation and for sharing your story. Congratulations on paying off your debts. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed March 30, 2018

    I've used GreenPath two different times. The first time was fine while the second time was very disappointing. GreenPath was recommended by the bank and it was supposed to be non-profit, but it did not turn out being that. Sometimes their decisions were not what they should have been. The only thing they did was take my money and pay my bills. There was no other program that they offered. The enrollment process was fine, but there were too many people’s fingers in the pie when trying to get a hold of them. I call one rep and they tell me one thing. I call another rep the next time and it hasn’t been done because it can’t be done and the person doesn’t realize what he or she was doing. I got frustrated. There were too many representatives but the left hand didn’t know what the right hand was doing.

    I called and whoever answered the phone dealt with it. That was fine but there was no continuity. They took some notes but not everything was in the notes. They told me they were going to do something but it was not followed through. It would have been better if there was more continuity. They have a representative and they have a certain number of cases. But when I got whoever answered the phone, they didn’t have any idea what was going on. They can’t figure out in five minutes what the whole program was. If they have certain individuals in charge of certain accounts, it would have worked so much easier, but when they got rid of the branch offices so it really made it bad. I eventually paid off the bills, but that was it. I have been done for over a month. I won’t choose them again if the situation occurs and I would tell others to go to a different company.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hello Sally,

    Thank you so much for taking the time to submit a review. I am so sad to hear you felt the service declined from your first encounter with us to the second. This is certainly not what we want for you or any client. I whole heartedly agree that it is not okay and there are things on which we can improve.

    To your concern, the largest benefit of a debt management program is to reduce interest rates and lower monthly payments so that they are affordable and that more money goes to the balance as opposed to interest. This saves a lot of money in the long run and this is what we want for our clients!

    To your second and third concern, we are a non-profit which does not mean there are never any fees - I certainly see why that is confusing. Many of our services and counseling are free of charge although some services do have fees. We do offer many types of counseling and programs aside from the debt management program such as student loan counseling, reverse mortgage counseling, bankruptcy counseling, housing counseling, etc. It is because we work to offer so many different things to our clients in order to help them with financial wellness we found the need eventually to streamline and have full departments that handle clients. Each department has their own function and purpose so they are "experts" in that particular area. I do know losing that personal touch comes with drawbacks. I used to work in a field office and loved being on a first name basis with clients. We have continuously worked to find ways to create that personal touch and be sure our clients feel welcomed and supported by us. I would absolutely love to take the time to speak with you more about your ideas to further benefit and help clients such as yourself. Please feel free to contact me so we can work to improve.

    Good luck to you and thank you so much.

    Sincerely,
    Colleen

    Quality Assurance Manager

    Staff

    Reviewed March 27, 2018

    I am very upset with GreenPath. I just found out today from the credit union I go to GreenPath has not been paying any of my bills. Nobody even knows where the payments are going!!! I started with this company in November and they seemed pretty good, can't get a hold of them been trying for days, I can't even get into my portal account!!! I recommended GreenPath to a few people and told people how good they were... I want my money back and I will just pay them myself!!! I will not tolerate this kind of treatment. I am a customer but they certainly don't treat me like one. They treat you so polite kind and say they will be with you all the way. Well didn't happen!!! That's how they reel you in! I will never ever deal with a company like this again. Nothing but liars and thieves.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hello Nicole,

    Thank you so much for sharing your experience. Your feedback allows us to make changes to better help our clients. I genuinely apologize for your frustration as we do not want any of our clients to feel this way. It is not okay.

    I did review your account. Upon review I see you had two collection accounts with our program. The payments were all sent as agreed upon and with the information you provided us. We called and verified this with the collection agencies and I am happy to send statements showing the same. It would be illegal for us to do anything with your funds but what we agreed upon- which is to pay your creditors. The issue that sometimes happens with collection accounts is that they can switch hands - either back to the original creditor or sometimes to a new collection agency. We have no way of knowing this unless you send statements to us showing these changes (which should be sent to you in the mail by the creditor or you would be notified by phone). I apologize that this situation was so confusing and frustrating. It is a Quality requirement that our staff explain what can happen with collection accounts and if this was missed or not explained to you- this is our error and I will work to rectify it.

    In terms of our hold times - you are right. We have recently transitioned our call center software and this came with unforeseen issues that created longer wait times for our clients. We deeply regret this. I do understand that taking the time out of a busy day to call and try to handle something you should not even have to stress over is awful. Not being able to get a hold of us is not right. I am so sorry. As well with our portal, we have worked really hard to innovate and find new technology to better service our clients so handling their program is more easily done - unfortunately new thins always come with learning experiences and we continue to work to improve.

    We sincerely apologize and wish you the best.

    Sincerely,
    Colleen

    Quality Assurance Manager

    Customer ServiceStaff

    Reviewed March 27, 2018

    GreenPath getting lots of clients and no employees to cover. Hard to connect to an agent. Be prepared to wait hours or days to have a question answered once you sign up. Also follow your account closely. I noticed a change in my debt settlement in favor of GreenPath. When I questioned them they gave a ridiculous response about how it’s not accurate and then it magically got adjusted to the right amount I owed my creditors. Sign up with caution knowing you will have zero customer service support and suspicious account activity.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hello Dan,

    Thank you so much for taking the time to share your experience with us. It is important we receive feedback so we can appropriately make changes to improve our services. I am genuinely sorry for your frustration as I do not think any client of ours should walk away feeling this way. It is not okay.

    You are right, our customer service has been slower lately. We recently transitioned our call center software and this came with unexpected issues that resulted in longer wait times. We have learned from this experience and are deeply regretful our clients were not met with timely service. I do understand how busy a day can be and having to spend time on hold to take care of a concern is incredibly frustrating. This is certainly not what we want for you.

    As to your other concerns, I did review your account. The balance information we have for your debts is simply from your initial statement and checkpoints we have as your program progresses. Our system takes the initial balance provided and adjusts the balance using the APR and subtracting payments made. This may be a reason the portal shows differently from your statements. In the case we do find there is a balance concern or discrepancy, we generally contact the creditor to verify the amount owed. This is procedure at the time a debt is to be paid in full, we contact to verify the amount needed to pay a debt in full (as it can change if the debt is not paid by the next point interest accumulates). Likewise, our system alerts us of a debt is negatively amortizing (balance increasing) as this is against our goal and could ultimately violate compliance requirements if the situation were not to be remedied. I apologize if this information was not made clear to you. We work to provide coaching and development to our staff to be sure everything you need to know is communicated properly.

    Thank you so much for the opportunity to allow us to work to create a better client experience. Good luck to you.

    Sincerely,
    Colleen

    Quality Assurance Manager

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed March 25, 2018

    I had a hard time managing the debt I had accumulated. I found GreenPath online and they seemed like a good option. So, I tried them out to see what happens. The enrollment was super easy. Someone walked with me through the entire thing. Whenever I call them, there was usually someone there. If there wasn't, they called back. There was one time when I waited the whole day and there were times when I waited a few minutes to receive a response after I left a message. Other than that, they were really great at helping out. They sat down with me and we came up with a budget of what I could pay, and then they took it from there. Also, the cost of the service was great. They contacted all the creditors and worked out an amount. GreenPath has impacted my life greatly. My credit score is up and I'm about 99% done. I pretty much paid off all the debt that I had originally. I don’t have to worry about all that debt hanging over me anymore.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Binta,

    Thank you for the positive feedback and for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Customer ServicePriceStaff

    Reviewed March 19, 2018

    The initial consultation and registration went well. The associates seemed very professional. The problem came three months later when I was told our credit card was three months behind. After doing more research, our credit union finally determined that Greenpath had been sending the payments to a different institution. We didn't even have an account where they were sending my money!! And they were charging us $50 per month!! And my credit score was going downhill!! The reason we enrolled in the first place was to save our credit while we paid off the balances. The worst part is that I had called Greenpath multiple times, only to be assured everything was fine. My creditor was the one who figured out the issue.

    Fortunately, Greenpath did fix the issue, as far as I could tell. But to this day, I cannot get the portal to work! I cannot even check my Greenpath statements. I just look at my credit card statements and make sure they received the correct amount. Recently, I was able to pay off both of my creditors due to a small windfall. I called Greenpath to cancel the automatic withdrawals. It took me two days to reach them. There was a recording that due to large call volumes, they could not take my call. Click. I finally reached them after two days of trying. They gave me info to log onto a portal. When I tried to use it, I kept getting a warning that it was not a secure site! So I called again, got click again.

    Finally reached them the next day. They agreed to stop the withdrawals, but said they require a sort of "exit interview" by phone. They haven't called me yet, but they sent an email. The email is asking me to agree to a monthly bank account WITHDRAWALS! I'm sure they sent me the enrollment process instead of the exit process. Either they're crooked or they're incapable. I'm not sure which. Hopefully they don't withdraw money tomorrow!!

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hello Jill,

    Thank you so much for taking the time to share you experience, we need feedback such as yours to continue to work to improve so no client of ours should feel the way you do. It is not right and I whole-heartedly agree with you that some things need to improve. I genuinely and sincerely apologize for your frustrations. We appreciate the opportunity to address your concerns:

    I am happy to hear you were pleased with your initial assessment with us. The beginning of a program is certainly a time of acclimation and it can take some time to get things in place. We require our Experts to explain during the first session that sometimes the credit score can dip temporarily based on factors such as potentially closing cards or that sending the difference between minimum monthly payment and the reduced program payment can be helpful until proposals are accepted. It depends on individual situation so can vary. Either way, the program is designed for long run credit improvement by reducing your utilization percentage over time and paying off your debt as well as paying on time monthly payments (the two largest factors of a credit score).I apologize if these things were not explained in a way that was heard. I do see there was a creditor concern earlier in the program and that we had set everything up according to your statement provided, it seemed there was an account number change but not an incorrect institution. I am happy to hear that was eventually resolved and sometimes it takes both of us to fix those things.

    In terms of the portal, this was a new system we rolled out to better assist our clients with visibility into their program so they could easily find information and save themselves a phone call. While we did a large amount of pre-work and used our clients as a feedback loop, this was a new venture and as in anything new, it was also a learning experience and we continue to work to improve this technology. New technology was also the reason for recently long wait times - we recently switched our call center software and this created issues we had not anticipated. Nonetheless, your experience was not what we want and I am truly sorry. We are working every day to provide better service and technology to our clients. What you feel, how you experience our program, our staff, and our technology is incredibly important to us.

    Lastly, CONGRATULATIONS on paying off your debt. We are so pleased to hear this and know it must be a weight off your shoulders! We wish you nothing but the best.

    Sincerely,
    Colleen

    Quality Assurance Manager

    Verified purchase
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    Reviewed March 12, 2018

    I had mega debt and people were calling me. Because I was a member of Franklin Mint Credit Union GreenPath was a free service for me so I took advantage of it. I was trying to figure out how to get out of debt and GreenPath could take care of the creditors for me. I just walked in there and talked to someone at GreenPath and they walked me through what I was going to do. I sat down, gave them a list of all my debts and I told them how much they could take out a month. We started with twice a month and they took that much out and worked with paying off one debt after another. It was like a consolidation but I don’t think they negotiated the price down because I paid the full price.

    Some of the weeks that the payment fell on would have made it hard because it fell with my car insurance. So I told them to split the payment until they’ve taken out once a month and instead of being $148 I told them to take out $145 which was a little more than what they were taking out twice a month. Overall, whatever they took out a month we split it up so it made it easier for me financially to handle it. And then there were a few times where I needed a break, and if they could suspend a payment they did or only took out partial to help me out. GreenPath worked with me and I paid off $40,000 in five years and I’m done. I still owe 20 and they asked if they could help me with it. I said I want to try and do this on my own.

    When I was doing the program with GreenPath, I called the reps and explained what I was looking for, and they would total my accounts into the computer and figure out where I was at. If I needed a certain amount of dollars they'd figure out what they could take and what I have to pay. I spoke with whoever was available and they were always there for me and they were so helpful. GreenPath took all the stress that I was having off of me so I could actually live a life. I had the most wonderful experience with GreenPath and I would highly recommend them to anybody.

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    Response from GreenPath Financial Wellness
    Hi Linda,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debts! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed March 2, 2018

    I've been with GreenPath for four years now, and I've had a very good experience with them. They have good service and ever since the beginning, they have been professional and helpful. I went online to look at different places, and their website caught me. I was thinking of filing bankruptcy, but that was something they didn't want to do. I then had them consolidate my debts. Their application was easy to follow. They got a hold of me right away and whenever I would call, they would get back to me. Also, a couple of times I needed to change my date and they did it for me with no problem.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Jennifer,

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    PriceStaff

    Reviewed Feb. 13, 2018

    I fell into some trouble and I needed some guidance and help. A friend had told me about GreenPath and so I trust her judgment and went with them. Everyone that I spoke with was very helpful and polite. They catered to what I could afford and we went with it. Plus, the cost was excellent. Everything was awesome and I couldn’t be more pleased with GreenPath.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Carrie,

    Thank you for the positive feedback. I am happy to hear that everything was awesome! Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Feb. 12, 2018

    The whole thing with GreenPath was very impressive. They were recommended to us and when we enrolled with them, things went fast. Their reps were all very polite, too. We always had a different one when we called or if they called us and they did superb answering any of our questions. They helped us through the whole process. We had a great experience and we would recommend them to anybody.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Donna,

    Thank you for the positive feedback and recommendation. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 11, 2018

    I used GreenPath before and I used it again to pay off bills. I call their number and they give me an application to complete. I put down all the credit cards that I want to consolidate. And when I had to let them know that I had to postpone a couple of payments because they were taking it out too early, I called them. I worked with different agents but I felt comfortable with them. They provided information I was looking for and they were courteous.

    GreenPath worked and it helped me pay off my debt regularly. I didn’t pay it off early but I made all payments. I'm done now. Working with them made a change in my life because I have 22 years of my work experience and I’m close to retirement so I can retire earlier than expected. I’d recommend GreenPath and I would let people know that they’re all professional and they help provide information towards getting debts paid off early. Hopefully, the people would be provided the same service I had and they’ll be able to pay off their bills early.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Charlotte,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debts and your early retirement! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 10, 2018

    I was in debt and couldn’t get out. I kept falling further and further behind, and I couldn’t do it myself. GreenPath was sponsored by MSU Credit Unions. They talked about GreenPath quite a lot and so I chose them because I like MSU Credit Union and they’re good. I gave them all my bills, all my credit cards, and they figured out a way. They paid them off for me. They got some discounts and paid all the creditors off. They were so kind every time I call them. I was never late but whenever I had any questions, they always answered them right and always said I didn’t have to worry about it and they’d get me through to the end. They were very helpful. The man I talked to, at first, was very gracious. He answered questions that I didn’t know about. I would have understood how to take care of my credit cards and what not to do and what to do have I gone to them a long time ago. And I probably wouldn’t have gotten a reverse mortgage.

    The other guys who I spoke to were gracious as well. Especially in the beginning, I had to take my papers in and have them check them over and make sure everything was going okay. I was a little nervous, but they got me through that. I’m 70 and my husband’s 77 and I don’t know where we would be if it weren’t for them. I'm already done with the program and I can sleep at night. The program took about four years. We had used all of our 401k up, all of our reverse mortgage money, and we were down to nothing. Now, we have savings and we’re so much better. I was really helped by having the ten steps that they gave us on my desk and then look at them almost daily for I have to keep out of debt. That’s going to be a hard thing but it’s not going to be if I keep with what they’ve done and what they’ve taught me. Lastly, the cost is well worth it. I would definitely recommend GreenPath to anybody who is in trouble.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Barbara,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debts! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServicePriceStaffProcessTransparency

    Reviewed Jan. 29, 2018

    We were in a bad financial situation. I was in an accident and went on disability. We were also involved in a civil lawsuit that was costing a lot of money and we had a couple kids in college. I got suckered into those zero percent transfer your balance and zero percent for 18 months thinking I was going to get back to work. That didn’t happen so we had a lot of credit card debt at a high-interest rate.

    I made an appointment and went to GreenPath. I talked to a very nice gal over there at the Mishawaka, South Bend office. She went over what our expenses were, what our income was then calculated all the credit card debt and figured out how much we could pay every month. She also explained to me how the system worked. She set it up to where the credit card companies agreed to lower the interest rate and set up a financial plan to pay it off. We had eight different credit card companies and GreenPath worked out the deal with them and the companies agreed to it. We were paying $2,050 a month.

    The interest rates went from 18.99% down to 6%. Some of them even went down to 4%. That was nice because we were getting overwhelmed with it all. It’s nice to just have them manage the whole thing. When we had some extra money, we would apply it to GreenPath and they would pay off whatever they thought was the highest interest rate.

    We had a few situations through the couple of years where we were getting a financial bind and we weren’t able to pay the $2,050. But GreenPath took out the minimum $150 and we got caught up the next time we made payment. It was a very smooth process. And every time I had questions or we had things we had to take care of, we just called the toll free number and that worked out well. They were very easy to work with. I didn’t realize it for about a year but I found out I could go online and set up an account with GreenPath. I could go to their website, look at where I was at in the program and what cards were paid off and which ones weren't. That was much more user-friendly than trying figure out, looking at the credit card statements and wondering how much was applied.

    We originally had about $78,000 in credit card debt and it was set up on a four-year program. We did it in about two and a half years. We paid the final amount off on January fifth of this year. We got paid off pretty quickly and we were glad to have gotten it done. Freeing up that extra $2,000 a month has been good. My credit score when we started was 560 and it was bad. By paying that credit card debt off, selling some farmland, paying off our second mortgage, my credit score is now 780.

    I found out later that a consumer could call their credit card company on their own and say they were getting financial problems and needed some relief. But we had eight credit cards so that would have been a pain to do it. GreenPath made it a lot easier doing it through their program than trying to do it ourselves. They had the contacts and they knew how to do it so it was nice doing it in one place. I found out too that there are other companies that do that stuff. But GreenPath is one of the better ones out there and I highly recommend them.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi James,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debts early! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 27, 2018

    I was overwhelmed with card debt and GreenPath got it reduced and put on the lowest rate. They set me up for the automatic payment and I didn't worry about it for quite a while. It was affordable for me at the time to pay things and go where I could come up with a solution. And then I ended up getting some money finally and paid everything. I talked to one rep to set it up and usually they were the ones that call me. But whenever I called GreenPath to get a hold of my rep and return their phone calls, I never really got to speak with anybody. Also, I never received any proper emails because they didn't have my proper email address written and they didn't even have my name spelled right for a long time. I suggest they make sure they got all the contact information right before hanging up. GreenPath helped me and it was a little bit faster than some people would be on it with discrepancies, difficulties and correspondence.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Bud,

    Thank you for the positive feedback. I'm sorry to hear that you had some troubles with your contact information. I am glad to hear that it was fixed and you were able to pay everything off. Congratulations! Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Jan. 23, 2018

    We had too many credit cards opened, and we needed help in bringing them down. When getting enrolled with GreenPath, there were basic questions over the phone. They contacted our creditors and decided on a monthly payment. They then decided how much they were going to pay each company, and determined how much had to come from us each Friday. The monthly paying plan was a lot cheaper than what we were paying each company. Also, their reps would once in a while send me emails saying how far we are. They were very helpful, and at the end they congratulated us. They sent us a letter, too. Their caringness and helpfulness impressed us the most. I’ve never worked with anybody like that before.

    GreenPath helped us get the interest rates down, and they helped us with monthly payments, too. We completed the program last month, and it has helped us financially get out of a stressful situation. We were able to breathe again. They are a good company to go through if you’re struggling like we did. GreenPath helped us out a lot and I'd tell friends to definitely check them out if they're struggling.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Cindy,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debts! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Jan. 21, 2018

    I was in between jobs and we were not able to pay a lot of our credit card bills. So, we called GreenPath to try to get help to lower or stop the interest rates, stop the cards, and get a plan. We got a debt consolidation program and the people that we talked to helped us get everything going. At first, I was hesitant working with them since I’ve never done anything like this. It’s always scary to give out all of your credit card information to someone that you’re not face-to-face with and it was a rocky start because we had to give all our information to them because they have to call on behalf of us to all the different creditors to negotiate. But we saw that our bills were getting paid and everything was working out. We were able to manage it a lot more easily by doing one bill a month, instead of trying to sort through six or seven different payments. It simplified everything and helped us decide a lot. Overall, we were happy we did.

    We were fed up with sitting on hold for hours at a time with different card companies just trying to speak with somebody but GreenPath was able to get it done much more efficiently. We’ve got two kids that we’re constantly chasing and we don’t have the time to sit there on the phone for hours at the time on hold to get transferred to some company in India that we can’t understand what they’re saying. It took all that out of it and that was very relieving.

    The reps at GreenPath were easy to relate to and they’re very personable. When we called and asked for any kind of help, they were on top of it and didn’t drag your feet. It would be an improvement if you could check everything online where they send out a password and you could set up an online account to track your balances. But we’ve called in and everyone was very helpful and they let us know what progress we’ve made, and how much longer we have to go and everything else. Cost-wise, it was very reasonable at $50 a month. For them to do all that legwork and put a hold on a lot of the cards in order to stop and reduce the interest on a lot of the cards for a payoff plan, that was worth it. That’s $800 a month worth of bills that we don’t have to pay anymore, so that’s a big deal. I was happy with the service they’ve provided. GreenPath was a good choice and it was very successful for us. I would recommend it.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Alex,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debts! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    PriceStaff

    Reviewed Jan. 19, 2018

    We had eight credit cards that we paid off using GreenPath. It was very easy for us to get in. Once they found out that we were members of CoVantage Credit Union and they verified that, that was it, and we didn’t have to pay for their services. We sent the monthly bill for each card to them so they could see what they were and go from there. They were concerned, very polite and understanding that it made a big difference for us. Their representatives were really good as well.

    They negotiated the payment deal with the credit card companies and got us a lower interest rate to pay on the credit cards. Then they negotiated the monthly payments to a lower amount that we could handle better. In fact, with their help, there were two cards that we didn’t have to pay any interest rate, while the others, we paid a 2% interest. There was a couple that was in budge. It took about three years to get everything paid off and we had over $10,000. We like the way that they handled our whole situation. Working with them made everything a lot easier and it’s a peace of mind for us.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi James,

    Thank you for the positive feedback. Congratulations on paying off your debts! Thank you for sharing your story. I am happy to hear that working with GreenPath made everything easier for you. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Jan. 18, 2018

    I had a lot of debt in many different places and went with GreenPath 'cause my bank pays the fees. It was free for me, so it was excellent. I'm in GreenPath's debt management program. I called them up, told them all my stuff, they verified, and then they negotiated with my creditors and figured out a payment plan based on my income. It was pretty comfortable working with their reps. I usually got a hold of someone or they called me back. Also, they answered all my questions and did the negotiating for me. They did pretty much what I asked them to. The program made payments more manageable and easier to make, and we got a lot of things taken care of. I have already recommended GreenPath to one of my friends.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Andy,

    Thank you for the positive feedback and recommendations. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    StaffProcessTransparency

    Reviewed Jan. 15, 2018

    I went through a divorce and some medical issues the last couple of years and things just compiled. I tried to pay things off and it just didn't happen. It was great that GreenPath was able to help me get some ground under my feet again. I researched and dealt with some other ones but the negotiations and the paths were quicker with GreenPath. They took my information down and they let me know which accounts I could work with and which ones I wouldn't able to do. But it all worked out. They walked me through it. It wasn't just the payouts that went out it was also what I was spending on: utilities, food, etc. All numbers were run by me.

    Also they kept me in the loop as negotiations came in, whether I accepted them or not, then they move forward to them. They saw me as a person, not just as another client. They were compassionate about my situation and came up with the best scenario. The negotiator didn't just say, "Well this one can't happen, I can't do it." When everything was completed and I was able to take care of a lot of my debts, I mentioned to them that I was in the process of looking for a new vehicle since mine was 20 years old and it was falling apart. They mentioned that they could also take care of my payments every two weeks, whatever that works.

    They still wanted to continue to help and that was great. I've had a lot of stuff paid off in addition to the program that I was with GreenPath. I was able to kick some more of the extra money that I was able to use and pay off some other items. I've referred the program to several people and a couple of them are on the program already.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Anthony,

    Thank you for the positive feedback and recommendations. Congratulations on paying off your debts! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    PriceStaffProcess

    Reviewed Jan. 9, 2018

    In order for me to pay down my debt, I need lower interest rates from the credit card companies but I wasn’t getting cooperation from them. My friend had used GreenPath and she had great success with it. Since she did her research, I just followed her footsteps and I got on GreenPath's program. We did the consultation over the phone. Someone met with me in person and created a list of the debts that I wanted to include in the program. Their fee was minimal for $50 a month.

    They contacted the banks. They got the interest rates lowered and that was a substantial amount of debt. Then they started me on my way to deducting a certain amount each paycheck which automatically comes out. There was a great customer support along the way. If I had a month where I needed to skip a payment withdrawal date, I would ask for a reprieve and they were totally fine with it. The process was very easy, as well as contacting them. June would have been my program end date but as of last month, I completed the program. Now, I have an additional almost $450 a month that’s not going to them or to bills. The end result is that I paid up $22,000 in debt in five years which I wouldn’t be able to do on my own. It was a success as far as I’m concerned. I would recommend them to whoever is trying to work with banks which is impossible to do.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Theresa,

    Thank you for the positive feedback and recommendations. Congratulations on paying off your debts! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    PriceStaff

    Reviewed Jan. 8, 2018

    I had some credit cards that I wanted to get rid of. GreenPath was willing to work with me and I liked the personality of my worker. She was very good and able to give me the help that I needed to let me know what I needed to do. She also researched on behalf of me and the company to negotiate what was best for me. GreenPath helped me work with the creditors to lower the interest rate and get them paid off sooner. I was also able to save up.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Stephanie,

    Thank you for the positive feedback. Congratulations on paying off your debts! Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    StaffTransparency

    Reviewed Jan. 7, 2018

    GreenPath's enrollment process was easy. Their representative walked me through everything like setting up the payment. She was patient and her great level of knowledge helped me out a lot. GreenPath is a good business and they made me see things clearer. I was going through a lot of painful headaches during that time of my life I was unemployed. They cleared up everything for me, tied ends up and right now I'm almost free of debt. I’ve been talking to people about them.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Lerna,

    Thank you for the positive feedback and recommendations. I am happy to hear that the process was easy for you. Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a great day!

    Verified purchase
    Staff

    Reviewed Jan. 1, 2018

    My wife’s legs were both amputated and she had heart attacks, strokes and seizures. The debt got too high that I couldn’t handle it. So I told one of the girls at Tampa Federal Postal Credit Union about my dilemma and the bouncing checks all over. I was trying to control the situation but couldn’t so they suggested to get a hold of GreenPath. I told GreenPath about my situation and they notified all of the people I owed money through the doctors, lawyers but mostly hospitals. Even the Walmart Pharmacy that I’ve got checks for my wife’s prescriptions was monitored by them. It was quite a big deal. And then I had to drop the card and they got it down to a lower percentage that I could afford. Everything was a snafu then and money was coming out of my check.

    My wife used to do all this but when she got sick she couldn’t do it. I tried to do it myself but there’s too much paperwork and too much memory. It was hard for me. I couldn’t get a job anywhere because I stayed home and watched her. So we went on further debt and GreenPath got it all taken care of and I’m happy I did it. We started off at $200 and after a while I sum up and gave them $300 to speed the process up. And when my wife passed away I paid back to the hospitals again. But I am cleared from paying since last month. I have completed the program and now I get $300 back in my paycheck. Their representatives were very helpful and understanding about my situation. I was very satisfied with it and I would recommend GreenPath to anybody. They covered everything and it was worth it for they had the expertise to do it.

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    Response from GreenPath Financial Wellness
    Hi Ronald,

    I'm sorry to hear about the passing of your wife. I am glad to hear that you were satisfied with your experience. Thank you for the positive feedback and recommendation. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceProcess

    Reviewed Dec. 27, 2017

    I had been employed and I was also a student. I had to give up my credit card for six months which meant that I was left with so much consumer debt that I would’ve had to declare bankruptcy. I was in the debt consolidation program for five years originally with another provider and then my stuff was sold to GreenPath. I wanted the plan to be shorter but it was a good discipline to have to do it in five years. My cost was $25 a month which was a pretty darn good deal to me and I also had a great experience every time I called. I’m glad that I’m done with the program now but I haven’t had much release because I went to one debt to another. Instead of spending $772 a month on my consumer debt retainment, now I’m paying my student loan for not quite that much but close. Still debt consolidation has certainly made my life better and I would totally recommend it, as well as GreenPath, to other people.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Meryl,
    Thank you for the positive feedback and recommendation. Congratulations on finishing your program. Please give us a call if you would like to discuss options regarding your current debt.

    Have a wonderful day!

    Verified purchase
    PriceStaffProcessTransparency

    Reviewed Dec. 26, 2017

    Several years ago, I was over any kind of monthly on bills and debt. The credit union told me about GreenPath so I trusted them. The credit union never led me in the wrong direction so I figured their endorsement of GreenPath was positive. I went online and started the process. Most of the other steps were through them alerting me online and also through communication. They also wanted me to send the bills to them so I did. They were clear in what they expected. Their reps were always courteous to me and didn’t treat me like, “You stupid debtor, you got yourself in this trouble.” They always made me feel like I had integrity and I was dignified. The only thing I had trouble with was keeping up with my account online. I'm 82 and everything wants a password but I couldn’t remember all of them.

    GreenPath helped me contact department stores and people that I owed money to. I asked help with four accounts and they got a reduced payment out on some. On others, they couldn’t, but they worked with the creditors. I put GreenPath on an automatic deduct and as soon as my retirement went in, they would take the money out each month and distribute the payments. So I had no problem with the payment plan. I had no problem with the cost of their service either. I just finished my responsibility about a month ago through them and they stayed with me until the end of the term of three months. They helped me get out of my stress feeling on my debts but I didn’t know that going into the program would affect my credit. It was not that bad, though, because I needed to be spared the worry and the program also helped me with my credit at the end.

    I love GreenPath. I just got a Christmas card from them the other day telling me to let them know if they can help me again. It’s nice to know that there are people like them because I thought I had to deal with that all by myself. They help an individual have dignity because of the way they treat people. They are willing to ask somebody to look at the client’s situation and be ready to realize that they can still get their money and yet not be Scrooges about it. I always tell my friends not to lose sleep over their debts and that if they really are sincere in honoring that debt but couldn't do it the way their creditor is asking them to, I would suggest they get in touch with GreenPath. They’re a company enabling clients to pay bills at a lower rate and without having the stress of being bummed every month with all the bad stuff.

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    Response from GreenPath Financial Wellness
    Hi Patricia,

    Thank you for the positive feedback and recommendations. We are happy that your credit union referred you to GreenPath for help. Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    PriceStaffProcess

    Reviewed Dec. 21, 2017

    I knew GreenPath through my bank, Westconsin Credit Union and it was a free service. I have a bunch of credit card debt and I wasn’t having much success on my own paying it. GreenPath was able to take care of the tax on my credit card companies and the lower interest rates. I called their reps a couple of times during the process. They were always really nice and helpful. I was able to pay my debt off faster making weekly payments. I completed the program a couple of weeks ago and the whole program went well. I’m grateful to them because both of my credit cards are paid off. It was close to $12,000 worth of credit card debt and it’s done with so I feel a lot better.

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    Response from GreenPath Financial Wellness
    Hi Melinda,

    Thank you for the positive feedback. We are glad that the credit union recommended to call GreenPath. Congratulations on paying off your debt! We are happy to hear about your experience. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    PriceStaff

    Reviewed Dec. 20, 2017

    My mom went with GreenPath Financial Wellness and she paid off her debts real fast. I wasn't organizing my monthly payments so I was always behind. GreenPath helped me out and they were able to do it all together for me. They lowered the interest and they extract the money from my account every two weeks to help me pay off my debts. I called the number and they asked me if I was new or existing so I said new. They asked me for my statements and asked me to pay a fee. I paid and they got me enrolled on my dates that I was going to be paid on. I paid off my debts, built up my credit and I cleared up some stuff.

    GreenPath is the nicest company I’ve worked with and the representatives were fast. A lot of times I didn’t have my ID number but they'll pull it up with just my Social Security and my password. They were helpful because sometimes I would pay off a lump sum and they were able to adjust the monthly so I could afford it or they gave me other options. I was supposed to have the program for two years but I cut it down fast because I paid off a big sum with my income. They’re very supportive. I made a good choice and I would recommend GreenPath to some of my friends if they have the same issues as I did.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Ariana,

    Thank you for the positive feedback and recommendations. Congratulations on paying off your debt early! We are happy to hear about your experience. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

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    StaffProcess

    Reviewed Dec. 18, 2017

    I called GreenPath and thought that it would be a good company to go with. The name stood out to me. They helped me be able to make one solid payment to all my debts. The enrollment process was very easy and they were good with my payment plan. I told them all of the bills that I had to pay and they helped me put it all organized. They took it over from there and told me what my monthly payment was going to be. It went real smooth after that. I made a monthly payment and I was able to pay off all of my credit cards.

    I dealt with several different people at GreenPath and they’ve been very good. They were very thorough. They knew my file immediately when I talked to them. Each person I talked to each time knew me. However, GreenPath could pay a little closer attention to near the end of their process. They told me that I had a couple months extra to pay my plan. When I asked them how much, they looked and told me I owed $607. I told them I just got a bill which said $207. The rep checked and told me that I was right. They added it out and I ended up not having to pay those two extra months. Other than that, the program worked out very well. I have recommended GreenPath to my son and to several other people.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Rebecca,

    Thank you for the positive feedback and recommendations. Congratulations on paying off your debt! I'm sorry to hear of the issue that you had at the end of the program. I am happy to hear that it was resolved and that those extra payments were not needed. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    PriceStaff

    Reviewed Dec. 14, 2017

    GreenPath did very little for me except negotiate a payment plan with the credit card companies. They were just the middleman and took a middleman cut. Enrolling with them was easy enough. However, I should have negotiated more and I should have asked questions more. For what GreenPath did for me, they got paid more than they should have. On the front end, they said that they could reduce my interest, but they didn't and I ended up paying a lot more because of GreenPath’s presence in the full repayment process. I could have done it myself, but I don’t really know a lot about that stuff and had to use them. They made it convenient though. The reps I talked to were fine and I don't have a complaint about any individual.

    The money was there for them to take out of my checking every month. However, they weren't monitoring how much I owed when my debt was about to run out. For the last payment, instead of taking out exactly what I owed, they took out more money and I had to chase them down for that. Then they kept taking money out of my account after the debt has been paid off. They would have kept doing it had I not caught them. I could imagine another consumer who knows even less about this than I do and would just keep paying it and expect GreenPath to tell them when to stop. They definitely dropped the ball towards the end.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for expressing your thoughts regarding your debt management program. We appreciate any opportunity to improve our services. We are so happy to hear about your positive experiences with us and would like to sincerely apologize for any confusion or concerns you may have experienced. It appears some items were not clarified to you and that is certainly an issue on our end we will rectify. You have given us the opportunity to take a closer look and be sure these issues are something we can be sure will not be repeated.

    Within a Debt Management Program, each creditor has their own specific rules to which they adhere, their own concessions that are unique, and the decision to offer these concessions is up to them. Having worked with creditors over more than 60 years we can confidently say the typically we have little problem getting proposals accepted and offering these concessions to our clients. Per review of this program, it shows me that all creditors that were in this program had reduced interest rates and eliminated fees. This can show differently on statements (for example, showing a credit to an account in the amount of the reduced interest that period) and that may not have been explained.

    We also do not prefer to set up a Debt Management Program if the fees would add up to more than the amount saved in interest and payments over time. We generally find most of our clients save much more in the long run rather than paying their debt down at higher minimum payments with higher interested over an average of 20 years.

    Apologies that you were not called prior to the end of the program. Generally, our system lets us know any time a debt is near pay off so that we can allocate funds accordingly and stop deposits from coming in (this is per compliance standards). It could be that the Sears balance was showing higher than the actual balance so when you contacted to advise it was paid in full we updated and stopped the deposits. I can certainly see why this was frustrating to you.

    I am happy to discuss any concerns you may have or help in any way you need. Please do not hesitate to contact.

    Sincerely,
    Colleen Dillon
    Quality Assurance Manager

    GreenPath Financial Wellness

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    Reviewed Nov. 29, 2017

    We had unexpected medical bills that made it so difficult to the end of the month and we had to use credit cards to help pay some of those bills. I decided that it was time to put a stop to the escalating debt that our family was getting. GreenPath offered a program that made it easy to see the end of that in four years. I wanted to go to one that I at least felt was a non-profit or at least it was intended to be not in the back pocket of the banks.

    The process started with a phone call. I talked to the intake counselor and they explained the process. We had understood about the snowballing of paying for things increases each month, when you got one paid off and that money goes to the next one and then it gathers money up. That's the way we wanted to do it. They worked it out. $2,300 a month was kind of expensive for me. I had to pay off everything but they made it so that the interest was less for some of those bills.

    Whenever I called and needed to make an adjustment or any kind of question they were always great. I was amazed. Almost everybody was speaking the same language. I never heard something different from somebody when they talked to a different person. Everybody was friendly and they didn't work acting all judgmental. When somebody decides that they were going to get some help to get out of debt it sort of hurts your pride but GreenPath helped us understand that things happened. It was just a great situation and I'm extremely happy that we're out of debt now. I'd recommend GreenPath with somebody who felt like they were at a point financially where they just didn't know what to do. And if they owed more money than they had that would be great way to approach it.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Mark,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debt! We are happy to hear about your experience. You are not alone and we are here to help. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Nov. 25, 2017

    I was in a lot of credit card debts and I couldn’t manage all the minimum payments. A friend of mine referred me to GreenPath. They helped her out a lot and have helped me out immensely, too. They lowered all the interest rates on my credit cards and they even made it easy for me to pay once a month, which is manageable for my salary. I called them a couple of times because something was up and I was going to be late with my payment. Everybody was very pleasant and they worked with me. The customer service was fantastic from start to finish. The cost for their service was so minimal. I was able to get out of debt in five years versus what would have been 20 years from the way I was going. I'm about to get in debt again because my kid is in college but at least for now, I'm out of credit cards. I feel awesome. I would definitely recommend them.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Raquel,

    Thank you for the positive feedback. We are happy that your friend referred you to GreenPath! Congratulations on paying off your debt! Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    PriceStaffProcess

    Reviewed Nov. 13, 2017

    We’re trying to get a house and I was trying to get all my debts paid, so we can get my credit score back up. We chose GreenPath because they were affordable and more polite. The enrollment process was easy. All I had to do was get my bills and my credit report. Plus their reps treated me good. I’ve completed the process now and it made my life better. I would recommend them.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Lula,

    Thank you for the positive feedback. Congratulations on finishing the program! I'm glad to hear that the process was easy for you. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Nov. 11, 2017

    In the beginning, they told me the program was going to be four years and I thought that it was a long time. I was skeptical about any company, not just GreenPath but I liked the fee. It was like $12 dollars and they told me they were going to do it. They not only convinced me, I really liked everything about it. Even if I was a little bit skeptical, I took that risk and now I’m really happy. After everything and I look back, four years wasn’t a long time. Without them, I would probably be still in debt and I don’t know if I would've been able to get out the interest. That’s what they did for me and in four years, I was able to pay all of my debts and I don’t know how they did that. It would have taken longer without them if I didn’t take that risk. Now, I’m just waiting out the 60 days to get my credit card. It takes them 60 days to contact all of my banks in order to get into my debit cards.

    They also told me that my account is closed and they paid it off, but I got the bill and it’s still showing 36 dollars. That was my confusion at the end but they did a great job. What I like about them was every time I called, they were available. Most of the people complain that as soon as a company gets business from the client, they were very hard to get on the line but I didn’t have any problem GreenPath. I liked everything about GreenPath and I would suggest and recommend to everybody. Whenever you’re in a situation dealing with credit and having some hardship to pay off, go with GreenPath. You're going to solve all your financial problems.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Sanela,

    Thank you for the positive feedback and recommendations. Congratulations on finishing the program! I'm sorry to hear about the final bill confusion. Sometimes a bill is sent out by the creditor before the final payment was received from GreenPath. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Nov. 10, 2017

    A co-worker of mine had dealt with GreenPath in the past and he suggested that I have them help me with trying to straighten out my credit because he was very pleased with their work on helping him. I didn't think that it was legit until he told me, "No, you should try it. It really works." So I went on ahead and set up an account with them as well. It was free being that I was with the credit union. I didn't have to pay as long as I was a customer with the credit union. That was something that the credit union offered.

    During the enrollment, they pulled my credit and I told them what creditors I wanted them to help pay off for me with direct deposit. They submitted a proposal to the creditors and see if the creditors would accept it. Once the creditors accepted it, they started taking out a certain amount out of my direct deposit every two weeks to pay the creditors for me. I was in the program for three years because they were only checking out so much to pay - $34 here for this creditor, and $75 here for this creditor, so it wasn't a lot. They worked with me on what I could afford. I still have hospital emergency bills on there and they had told me I can get back with them. However, they said that the max has to be $500 and the hospital bills that I have is under $500, so that's something that I can just set up with the hospital to be put on a payment plan.

    Each one whom I came across from GreenPath was very helpful and nice. I've got phone calls at 6:00 or 7:00 or 8:00 in the evening to answer some of my questions that I had, and I didn't have a bad experience. It was actually a good experience with that company. I didn't have any more phone calls from the creditors once the proposal was entered. I had been getting a lot of phone calls and it was agitating me because I take care of my grandmother who has Alzheimer's and dementia. GreenPath worked with the creditors for me so the creditors didn't harass or bother me anymore. I dealt strictly with GreenPath. They did the proposal and the calling. Even though sometimes they needed me to be on the call for a third party, I didn't have a problem with them taking care of the business for me.

    I was really impressed with GreenPath and with the program. There was nothing that I didn't like about it. I completed it last month. I have four creditors, and each one was paid off. My credit score has went up tremendously and it really helped me. I would refer them to anyone who's trying to get their credit cleared up. I told a couple of family members already and a couple of friends at work about them. It was a nice experience. And if I needed to go back, if I had more debt - which I don't because they helped me out greatly - I would definitely go back with them in a heartbeat.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Sonija,

    Thank you for the positive feedback and recommendations. Congratulations on finishing the program! Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    StaffProcess

    Reviewed Nov. 1, 2017

    A friend recommended GreenPath and my bank subsidized part of the debt management program. GreenPath does a credit check and they send letters to all of the debt companies to agree to be in this program. Their program made it easy for me to manage my payments. They lowered my monthly payment and I only had to make one payment versus 20 different card payments all at once. The reps always helped me with every concern I had. They always gave me accurate information on exactly how much money I owed. It was kind of a pain that they wanted me to send them monthly statements from all my creditors the first few months, but other than that the program was easy to use. I have paid off all of my credit cards earlier than expected and the program has raised my credit.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Katherine,

    Thank you for the positive feedback. Congratulations on finishing the program! I am happy to hear your credit is now higher. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    PriceStaff

    Reviewed Oct. 29, 2017

    The rep from GreenPath whom I dealt with was very professional, very kind, and helpful. The enrollment process was smooth and everything went very well. The cost was excellent in terms of the quality of the service I received. I'm complete with my debt, so that's always a relief. They were excellent and I really enjoyed working with them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Natalie,

    Thank you for the positive feedback. Congratulations on finishing the program! I'm glad to hear that the process was smooth for you. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Oct. 28, 2017

    My credit was bad and GreenPath said they could combine my bills and help me pull my credit. At the time, that was the best solution. That was the one that I was introduced through my bank and that's the one I picked. GreenPath combined two of my debts and instead of paying two bills that I couldn't pay at the time, they made it possible for me to pay that off and I didn't have to worry about it being in my credit anymore.

    When I got enrolled, they asked me a couple of questions and then they told me to send them paperwork for the two debts that I have that I wanted them to help me with. It was an easy process and the program worked for me. And every time I called, their reps were courteous and were always willing to help. I was in it for four years and just this month, I paid off what I had to pay off and I'm not in at all. I just finished that bill and I'm already done with the program. I have seen the improvement in my credit. It went from bad to okay now. I'm still not where I want to be but it opened doors for me like get my own apartment and get other stuff that I couldn't get before. If you want your credit to improve a little bit better, GreenPath will help you do that.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Brian,

    Thank you for the positive feedback. Congratulations on finishing the program! I'm glad to hear that the process was easy for you. Congrats on the new apartment. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Oct. 21, 2017

    GreenPath Services came very highly recommended to me. I wanted to see what they could do for me and they did exactly what I needed. I had some debts like credit card debts in particular and they were able to call the creditors and get my interest down and my payments lowered every month. Sending the money to them and letting them handle it was the best.

    They sent me the paperwork, I signed it and I sent it in. Then they called me to confirm everything that was on the paper, told me what I would have to do and the time limit I had every month. They helped me from the beginning and they explained everything. They told me what they would have to do and they would get back to me to see if it was okay with me. I followed them right through and whatever they told me was the truth.

    They were all very nice, very kind, very helpful and I didn’t have to ask twice. They knew just exactly what I was talking about and what I needed and then they helped me and that’s why I stayed with them so long. I've been with them for about six years and they took care of everything for me. They worked very good with me on my payment plan and I could have never did it any other way. They did a lot to me. It took a load off my mind so the pressure is off. And thanks to them who did it for me. If my friends need help I would give them the number so they could call GreenPath Services.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Teresa,

    Thank you for the positive feedback and recommendations. I'm glad to hear that you had such wonderful customer service. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Oct. 9, 2017

    Many years ago, GreenPath was offered and suggested through my credit union and I did debt consolidation for my credit card accounts. I talked to a counselor who went through what my debts were. I emailed in copies of all of my outdated bills and they sent a proposal back of how much I would have to pay each month, how long it would take and to find some documents. It was rather painless. It was wonderful working their rep too and whenever I asked them to call me back, it was always done in a timely fashion. They were always helpful and polite too. Plus, they asked questions to make sure that they fully understood what I was asking.

    In the beginning, we discussed what I felt comfortable being able to afford and they worked through how much was needed to pay on an item. I had it on automatic deduction so I didn't have to think about it. Then they would call or update me if I paid off something 'cause they wanted to figure out how we wanted to reallocate those funds. They made suggestions on what the quickest or better option was and it worked. The only complication that we ever had was there were items that they would say that they would work with me with but then a company wouldn't agree. That wasn't their fault though. That was due to the policies.

    On that statement that we get, it showed each item that we were paying on either how long or what the total balance was, but I would have liked to see an itemized deduction of what I had left on to be able to not have to go through the individual company so as to find out the balances. Other than that, GreenPath is a wonderful company and they're doing a good job of helping people get out of debt. This one was also cheaper compared to what I had done in my youth, which was a paid service. I've actually told people who were in a different credit union that they should definitely check to see if this particular program would be available through their credit union to try to get themselves back on track. Others should definitely do it.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Tasha,

    Thank you for the positive feedback and recommendations. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

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    Reviewed Oct. 3, 2017

    My husband was working for the state of Michigan and had to work for 80 hours per pay period but he didn't get paid for 80. On top of that, the gas jumped up to $5 a gallon and he had to drive 65 miles to work so that suddenly put us into a hard situation. A friend suggested Green Path and so we went with them. At that time, my husband didn't want to work any more and had retired which we weren't ready for because we have a mortgage.

    The enrollment process was very easy. There was someone there to help me anytime I needed. We started out with Dawn and she was fantastic. Then Amy handled us until they shut the office down and she did a good job. My husband was driving a semi and a long haul. He was gone a long time so a lot of things were done through phone conferences. I went to the office and Green Path would call Greg and we would have a conference together. They told us all what we needed to take in such as how much the debt was and that the collections people couldn't harass us.

    We didn't have to pay a fee since we were members of a certain bank. Green Path figured things out like how much money we had, what our basic expenses were and what we needed to do. It was pretty tight at first but as things got paid off, it got better. Green Path gave us a packet which we had to fill out and mail it in. It was to teach us about the product and how to use it. My husband is the primary spender, so he's the one that did the packet and he learned a lot from it. We also had a house fire and my husband got burnt bad and had to have a skin graft surgery. We incurred a lot of bills over that but Green Path helped us and there were some bills in the last two years that we couldn't put on service as Green Path. Michigan changed the rules as the bill had to be over $500. We paid a lot of doctors' bills on top of what Green Path was paying.

    But now, Green Path has released us since we only have the mortgage and utilities. It's a really good program and I have recommended them to friends. They helped us work out a budget and get caught up on things we were behind on, and taught us to manage those things. Overall, dealing with Green Path was mostly a big relief as they took a lot of stress off of us.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Joyce,

    Thank you for the positive feedback. Congratulations on finishing the program! I'm glad to hear that the process was easy for you and that the program was able to alleviate some stress. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    StaffProcess

    Reviewed Oct. 1, 2017

    I wanted to consolidate a few things to get caught up and GreenPath was sending the programs through my credit union. I let them know the outstanding bills that I had to pay and then they told me who accepted the offer that they negotiated and made sure that I got all the original statements with the balance on. I liked how the rep did the follow up making sure that I had everything in. He kept me abreast of where I stood in the program and I felt comfortable working with him. I was there for a specific goal and he laid it out.

    The program has worked for me. I've used them twice and I just completed the second time in August. I was able to pay off five creditors. They worked out a reasonable plan that I can pay for a certain amount of months. GreenPath gave me the opportunity to get caught up on some things and to work towards establishing a better credit. I'd recommend GreenPath. I had an efficient and manageable experience with them. They are for anybody who has some outstanding bills and doesn't see an end to it. Companies like GreenPath give you the opportunity to work within your budget. And it might take a couple of years, but at least you're working towards getting them off your slate.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi David,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debts! Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 8, 2017

    I was referred to GreenPath and my initial contact with them was to find out what they could do to help me catch up on my obligations on a credit card balance. I had a bunch of questions which they answered and they made sure that I understood the answer. Their representatives went above and beyond consistently. GreenPath was a nice solution to a serious problem that was causing me some worries. They have been able to close out my accounts and the cost of the program is very equitable. My experience with them was very good. We got things taken care of. I’d be glad to vouch for the quality of the job that they do.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi John,

    Thank you for the positive feedback. I am happy to hear that you had a good experience working with GreenPath and that you would vouch for GreenPath's quality. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Verified purchase
    Staff

    Reviewed Sept. 1, 2017

    I had credit concerns and Clark Howard recommended GreenPath. I had read the work, too. The enrollment process was very easy. Their representative was always very helpful through the years. Everything went well and they were able to resolve the issues that I was going through.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Wendy,

    Thank you for the positive feedback. I'm glad to hear that the enrollment process was easy for you. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceTransparency

    Reviewed Aug. 25, 2017

    I lost my job. So, I was trying to consolidate things to make it easier to pay off. Everything was smooth during the enrollment process with GreenPath. I had two loans that were consolidated together and when I paid off the first one earlier, I missed the information in my email that I needed to follow up with the company to make sure that there was no money left over. I ended up getting sent to collections for $5 or something so it was a pain to deal with. They got taken care of and that finished up two months ago. The second one was paid off and so now, I'm all done.

    There should have been a more direct communication and guidance on how to prevent a minor fee throwing everything for a loop. Other than that, everything was exactly what I expected and GreenPath was easy to work with. Also, the cost has helped me. I was willing to pay the cost to make sure that I wasn’t paying interest and to get a low rate so it was totally worth it. It was great to be able to pay off a large chunk of debt in a short period of time.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Alexis,

    Thank you for your feedback. Congratulations on paying off your loans! I'm sorry to hear about the issues regarding your first loan's final payment. I am happy to hear that it is now resolved. Please let us know if there is any assistance you need with your financial goals. Thank you for sharing your story.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Aug. 24, 2017

    My son was getting married and I had kind of maxed on some of my lines of credits. GreenPath Services was a referral from Bank of America so we contacted them. I spoke with Patty several times and she was extremely thorough. She took the information, formulated a plan, and went to the credit card companies and made a proposal to them. All but Capital One went along with it. I told Capital One to take the program or they won't get any money at all. I'd had 36 years of not a single late from 1976 to 2009 and I was getting all these crappy calls on Saturday and Sunday. My wife just couldn’t stand the phone calls. We came to a conclusion and we made those payments for 60 months and I just paid everything off, all $72,000, in August to September 1.

    GreenPath lowered my stress. We were different people within three months because everybody got into the system and they just took the money out of our checking account around the first or second and made payments to the creditors. Their literature in contract was very fair. Their service is at a reasonable price and everybody was always cheerful in their emails. GreenPath took me out of a loony bin potential just to have a place to live. It brought my life back. Although I had no money, I got rid of all those nonsense calls.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Charles,

    Thank you for the positive feedback. Congratulations on paying off your debts! We are happy to hear that Greenpath's services helped lower your stress. Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaffProcessTransparency

    Reviewed Aug. 21, 2017

    We had credit card debt and GreenPath worked with our credit union, so there were no extra fees. They have an office not far from our home, and we met with a very knowledgeable young woman who explained the whole thing to us and put us on the debt management program. Their reps were very responsive and equally knowledgeable. When we had questions, they usually they knew the answer and if they didn't, they'd find it then email or call us back.

    Also, sometimes we have to skip a payment if we have other financial liabilities in a month and they were really good about it. The representatives had to turn in our statements and we could take a picture of it and send it via email. It's very comfortable working with them and no matter who we talked to, they could look at our account and figure out what was needed and what we needed to do. They were very helpful in setting up a plan, contacting the companies we owed money to, worked out arrangements, sent payments in a timely manner and worked us through the program until completion. They got us debt-free outside of our home and we recommend them all the time.

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    Response from GreenPath Financial Wellness
    Hi Cynthia,

    Thank you for the positive feedback and for recommending others to GreenPath. Congratulations on paying off your debt! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

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    Reviewed Aug. 20, 2017

    I had a lot of credit card debt that I was feeling drowned by financially. I had never really looked into credit consolidation before but in New York City where I work, I kept finding these city buses and seeing this GreenPath commercial. The ads would come up in front of me and I thought this may be an answer to my prayer and that I should look into this company. I saw online it seemed like a good and reputable company so I took a chance with them because I knew that I needed to do something to keep up with payments as soon as possible.

    When I got GreenPath’s credit consolidation and credit card, the enrollment process was fairly straightforward and simple. I gave them crucial information about the accounts such as account numbers and balances. The information was difficult to find and a little time-consuming but I had quite a few credit cards that needed to be consolidated at the time. The program helped me to simplify my life by getting my credit card payments all consolidated into one payment, versus seven or eight other separate payments all throughout the month. They helped me by lowering my interest rate on a lot of them, and there were one or two credit cards where the interest went down significantly. Some interest rates even went down to zero percent, so in the end, it saved me a lot of money in interest payment and late fees.

    I spoke to a few different people over the course of the six years that I have been in the program. Everybody was very professional, compassionate and understanding. They had great customer service goals and I felt very comfortable working with the reps. They gathered all the different balances, rolled them into one and then added in the monthly service fee. They would collect payments via direct deposit from my bank account bi-weekly when I get my salary. I didn't have to think about it, call or go online. It would just happen automatically which was good.

    I had two or three more credit cards that needed to get enrolled in the payment plans before I finished. So, it added an extra two years to the length of time for me. In order for me to finish within three years, what they did was increase the amount that I was going to pay a little bit more. At this point in time, I'm feeling more confident so I have a better handle on my finances overall and I'm pleased with the end result. My credit score is in the 700 right now, but it took me a long time to get here. I got married and had children, my credit was mounting up and everything went down the drain. Luckily now I'm back in a more solid place. I learned from my mistakes.

    GreenPath worked and I would definitely recommend it to friends because it’s a place that will give reliable credit consolidation. You just tell them what level of enrollment you want to have with them. They also offer seminars, classes and online informational tips. I've been on the website and read some of those newsletters and informational tips. I have even recommended it to my grandmother who was having the same situation as I was about a year or two ago. So far, she seems to have a pretty positive experience with them as well. Overall, GreenPath was a very helpful experience and I'm really glad I did it.

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    Response from GreenPath Financial Wellness
    Hi Amanda,

    Thank you for the positive feedback and for recommending others to GreenPath. Im glad to hear that the Debt Management Program helped you simplify your life. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
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    Reviewed Aug. 13, 2017

    I lost my job, then I was out of work for eight months. I’m a nurse and a healthcare provider with lots of experience and with an MBA, but I couldn’t find a job. I was in a mess. I couldn’t pay my house note. But I refused to go bankrupt and that was my next option. I was way in debt with my credit cards and I was searching for debt reduction companies. I found GreenPath Financial Wellness and I liked what I saw. They were very easy to work with and had good, counseling-type folk who were very friendly and nonjudgmental. I worked with one person, Katherine, in the beginning. She was extremely confident and very good to work with. But since GreenPath spread their officers, I worked with whoever I could get.

    GreenPath communicated and negotiated with the different credit card companies and debtors, and they calculated a certain amount for me to pay each month. They did everything to make it possible for me to afford the payment and get it done. I’ve been paying $1,476 every month for five years and I’ve paid off almost $90,000 of my credit card debt, so I’m completely finished with the program. I’ve pulled myself out of a hole at 62 years old. The cost of the program is minimal and well worth it in relation to the quality of service I received. I like that they send out regular educational pieces which are nice to get. They're constantly keeping in touch and that’s a good thing. I've already recommended GreenPath to a friend.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Joan,

    Thank you for the positive feedback. Congratulations on paying off your debts!I am happy to hear that you are pleased with the quality of service you received from GreenPath. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

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    StaffTransparency

    Reviewed July 10, 2017

    I was feeling overwhelmed with what I let myself get into so, I wanted to get my debts paid off and breathe free again. Seventh Ave gave me GreenPath's number and they were the first ones that I called. Enrolling was fairly easy. I explained my situation, they accepted me and we went from there. They did all the work, contacted the different companies that I had an account with and settle on a certain amount each month. From my social security, I withdrew or had so much set aside that they would automatically withdraw at the 3rd of the month or whenever their collection was. Then, they would disperse the different amounts to the different companies the best way.

    There were moments that some of the months were kind of tight. During this two and a half years, my son has been deemed disabled to work and he's been trying to get social security disability. He's been denied eight times and I've tried to help him out in the best way I can. The housing that we live in has lowered his rent down to $50 a month and I pay that which would stretch my living on social security income. But it worked out well.

    GreenPath people were kind, considerate, and left me with a good feeling about what I was doing and we're meeting our goal. Also, I was very comfortable working with their reps. I was very pleased and completely satisfied with them. They were very good to me and that means a lot when you can express something and somebody has feeling and compassion for what you've gone through even though I over did. They gave me peace of mind to know that it would take a little bit but eventually, I would see the light at the end of the tunnel. I had nothing but good service and it gave me relief that I finally got it all paid off.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Patricia,

    Thank you for the positive feedback. Congratulations on paying off your debts! Thank you for sharing your story. I'm happy to hear that you were pleased with everyone you spoke to at GreenPath. Please let us know if there is any assistance you need with your financial goals in the future, we are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 28, 2017

    I like GreenPath Financial Wellness. I had lots of credit cards to pay. So I called GreenPath and they answered all my question and I now understand that it is a better way to pay my credit cards. Enrolling for it was easy. The program helped me a lot because it lowered my interest rate and that give me the opportunity that I can pay with the money that I have every month. Every time I called, the representative I talked to has been very nice. They're professional. I am now finished with the program and I have recommended them to some friends. GreenPath can help you to resolve your credit card problems.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Julia,

    Thank you for the positive feedback and recommendations. Congratulations on finishing the program! I'm glad to hear that the process was easy for you. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed June 26, 2017

    My husband and I had been with GreenPath many years ago and when he passed away I incurred too much debt and I wanted to get out. I had no problems with the people I spoke with at GreenPath and everything worked out fine.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Joan,

    Thank you for the feedback. We are happy to hear that everything worked out fine. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 23, 2017

    GreenPath was a great company. I really loved them. My credit card debt was pretty high. We didn't know who to call and a lady gave us GreenPath and said that they could help us a lot better than any other company. She told me that her husband had it and they helped him. So, we called them, and I thought enrolling for it was going to be difficult but it wasn't. They did it over the phone, I gave them all the information and all the people that I owed money to. Then they sent me a copy of everything and I signed it. They set up a budget for us and helped us a great deal. They did everything that they could for me. All I did was check in every once in a while, and when they gave me a call about a certain thing we talked about it.

    I’ve had 5 representatives and they were all nice. I was scared and nervous at first but they calmed me down. I felt very comfortable working with them. It took four years to get out of debt but it was worth every penny. My payments come out of the bank automatically. We set it up in a way where they would come in and take the money and then they'd pay off for their service plus paying off the bills and I lived on the rest of it for four years. They were good and every time I call them they were very nice. They paid all my credit cards and got my interest down a lot. They were really good at that. Working with them has taught me how to live out of a budget, save money and forget about credit cards. When you move from one place to another and you're trying to get everything together you use a lot of credit cards and that got us into debt and that will never happen again. I recommend GreenPath all the time to people when they have a problem.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Richard,

    Thank you for the positive feedback and recommendations. Congratulations on paying off your debts! We are happy to hear that the process over the phone was easy for you. Thank you for sharing your story. Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 16, 2017

    Somebody told me about GreenPath then I called and I talked to a lady who was very nice and worked with me. They worked with me for three years and we got that totally done even when I had trouble with the initial payment. Also, they worked with me via lower payment and they were emphatic. We're getting out of debt and it's a very fair price. It’s a great program for anybody that needs help and I used to tell people that if they have problems to give them a call.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Tina,

    Thank you for the positive feedback and recommendations. Congratulations on paying off your debt! Please let us know if there is any assistance you need with your financial goals in the future.

    Have a wonderful day!

    Verified purchase
    PriceStaff

    Reviewed June 10, 2017

    I got behind a month on my credit card payments. I was trying to make a partial payment to one of the credit card companies and they gave me the number to GreenPath. It’s a very easy enrollment process with GreenPath. They were all very helpful and nice. They answered all my questions and if I didn’t have a question and they felt there was something that I should know, they informed me of it. The cost was nominal and they made sure I had enough to live on and pay my normal bills. They took a lot of money and paid my credit cards off. I don’t have any credit cards anymore and I know now that I can't get into cards. I cannot handle one and I cannot keep ahead of them because I was making minimum payments every month and that’s where I got in trouble. Customer support contacted me a couple of times to see if I need any help or to inform me that they’re there if I do need help.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Roberta,

    Thank you for the positive feedback. Congratulations on being debt free! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 8, 2017

    I’ve been in contact with GreenPath for the last 10 years for two rounds of consolidation. The first situation was 10 years ago. I married, got divorced and moved. The last one was this year because I got sick. Even if there was a situation because I got sick, they were able to hold some things a few months out and then they were able to get it back up. You pay a little bit more to take care of it. Their reps are very responsive whether by phone call or email. It was nothing but smooth every time or any time something needed to be changed. The quality of service was excellent. Cost-wise, for what they did, it was worth it and very reasonable. Working with them definitely got me to a better place each time. Now I don't have any debt.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Stephanie,

    Thank you for the positive feedback. We are happy to hear that everything went smooth for you. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed June 5, 2017

    I wanted to get ahead of my payday loans and my bank referred GreenPath to me. The enrollment process was easy and it worked out well. The representative was very informative. He answered questions right away, explained how everything was going to work and he was very thorough. I was on the phone with him the first time for three hours to get everything set up. The payment plan was affordable and if there was an issue where I couldn’t do it, all I had to do was call them and they made arrangements for me to follow it with my next payment. Working with GreenPath has made a big issue into a small one. The experience was simple and easy.

    There was an issue I had because they took it out of my check every two weeks. One two-week period, it would come out on the day that we always paid, and then the following two weeks, it always came out the day before. They said it was because they were going by a calendar period and not specific dates. But all I had to do was call them and they refunded me the fees that my bank charged me for it. But there was a couple of times where the money wasn’t there because I hadn't gotten paid yet. They tried to take it out and my bank charged me a fee, but they corrected it very quick as soon as I called. Other than that, it was fine.

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    Customer ServicePriceStaffProcess

    Reviewed May 31, 2017

    I was drowning in at least 12 to 15 different bills each month and I couldn’t get it all straight. I had a bank account through Icon Credit Union and they gave me GreenPath's information. I enrolled in their debt management program and once I submitted all my paperwork for them, they set up an automatic withdrawal from my account for an amount that we both agreed upon to make all my creditors happy. I worked with them for more than five years and they would always email me and let me know if I had paid off a debt. Then they would use that extra money that I was done paying towards another debt that I had to increase the monthly payment.

    Everyone at GreenPath was really friendly and helpful. They were always great to get back with me. It was an awesome experience and I never had any complaints. I am done working with GreenPath and the cost was worth it. The biggest part about the debt management program with GreenPath was that they made it so easy for me. I gave them all the information and they made all the calls. All I had to do was provide the money. I’m pretty much debt-free now. I have a student loan, but it’s the only one that I have left so I’m paying them straight out. I would recommend GreenPath to anyone and have recommended them to a couple of my past co-workers. If I need to use them in the future, I definitely would.

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    Response from GreenPath Financial Wellness
    Hi Kylie,

    Thank you for the positive feedback. We are glad that Icon Credit Union recommended GreenPath to you. We also really appreciate your recommendations to co-workers! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    PriceStaffProcessTransparency

    Reviewed May 8, 2017

    GreenPath negotiated for a lower interest rate for my credit cards and then provided debt repayment service. I went to their office in our town and they took all of my information in. They were all very helpful and always answered my questions in a pretty straightforward manner. I was very comfortable working with them. They explained the program to me and gave me all the literature that I needed. Their customer support is very good. I also got emails about different tips.

    The cost of the service was very reasonable and it was definitely worth it. Had I stayed on the path that I was on, I would have paid way more than the $50 a month and interest charges. There were never any extra charges so everything was paid back through GreenPath pretty efficiently. I was committed to getting out from under the credit card debt and GreenPath helped to make it possible for me. Everything was done in a timely manner and went very smoothly from start to finish. I'm all finished with the program and I have no more credit card debt. I would encourage a friend who would me about GreenPath to get started right away in any way they might be able to or at least to look into it.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Tami,

    Thank you for the positive feedback and for the recommendation. Congratulations on being debt free! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 6, 2017

    I sought GreenPath's services on a mortgage issue that I had several years ago. I was trying to make up two payments in one month, and I couldn't catch up on that 1 month. Chase referred me to GreenPath because they said there was some educational programming that I could go through. Chase had a mortgage release program and that was part of the awesome training that I went through. That's how I initially got started with GreenPath.

    It was an easy enrollment process. They coordinated and made all the contacts with Chase. If I needed to be on the line, we do a conference call, where I was on the line with Chase and whoever I needed to be with. They were excellent. They charged about $20 a month. I could manage that, which I thought was very reasonable.

    I have expanded from just getting the mortgage in line and taken care of. I had some other debts that were in collections, and we moved forward with managing those accounts to make sure that payment arrangements were made. I didn't have to worry about getting any phone calls from debt collection agencies, email notifications, or any kind of legal action.

    However, there was one little glitch, but I don't think that it had anything to do with GreenPath. There was one account that was being handled by a law firm that tried to do a garnishment, but they didn't have all the information that GreenPath had. I don't know if GreenPath actually contacted whoever was in that particular unit within that law office. I had an attorney for this issue, and between the law firm and GreenPath, the issue was definitely resolved.

    After working with GreenPath, I now know a whole lot more strategies to use in management. I also know what to do, if I needed a loan or a refinance, which was what I was able to do. Because of GreenPath, I was able to do VA refinance in the last couple of months. I couldn't have done that without having someone else to help and make sure that all those other accounts were taken care of. Now my accounts have all been paid off, so I don't have anything in Collections. Basically, I just have a mortgage and a car now. It has worked out really well with GreenPath.

    I needed to have somebody else there to jumpstart with me and then follow-through. Now I would get monthly statements every month. If there are any other concerns, I could always call them. They don't have me assigned to just one person, so any of the reps would make very extensive notes when they talk with me. Then, if I were to talk with somebody else later on, they could look at those notes that they have, and they would be up to speed, like if I had talked with the person that I had originally dealt with for that issue. They have all the information right in front of them that they can refer to. I would strongly recommend GreenPath. They actually did a great job for me.

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    Response from GreenPath Financial Wellness
    Hi Timothy,

    Congratulations on being debt free! Thank you for the strong recommendation of GreenPath. We are happy to hear about your positive experience with our programs. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 26, 2017

    I wanted to pay off my debt and my son recommended GreenPath. The enrolment was all done over the phone and it was very simple. The reps were very good and very helpful. I call them and ask them about whatever question I had and I got very good answers. What impressed me the most was their friendliness, being down to earth and being understanding. They took a certain amount that I can handle out of my checking account every month and paid my bills. It went very smoothly and the cost was excellent. Now, I have completed the program and my debts were paid. I would recommend GreenPath.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Gayle,

    Thank you for the positive feedback and for the recommendation. Congratulations on completing the program and paying off your debt! You should be very proud of yourself. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Price

    Reviewed April 25, 2017

    I was with GreenPath for about four years and working with them has been good. I had a bunch of credit card debts which I was never ever late on because I made good money. My work changed to where I wasn't going to be making enough. Before I got myself into trouble, I decided to seek out help. My husband and I did it before with another company so I was familiar with the process.

    GreenPath helped me get all my information on all the card and what my debt was. I like to go over whatever I'm due so I can knock out my bill a lot faster. If I owe $1000 on my credit card, I like to pay $500 every month. What was helpful with the type of company like GreenPath is they talk to the creditor to get them to lower the interest rates. That's huge. More of the money that I'm putting towards my bill gets towards my bill. It was an awesome experience and I was very happy. I definitely would recommend GreenPath. And in fact, I have recommended GreenPath to a bunch of my friends because we did so well with not having a credit card.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Melanie,

    Thank you for your recommendations to your friends! We are happy to hear that you had an awesome experience with GreenPath. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 24, 2017

    I was going through a hardship and was trying to consolidate all my credit cards. Then I got an email from where I work from the Credit Union. And so, I felt more comfortable using GreenPath than any of the other sources that are out there. I had an interview with them and provided them with my financials, my budget, and answered questions relating to my situation. The rep who I worked with was always very helpful. GreenPath offered a program where I paid off all my cards. They withdrew one payment every two weeks to pay off my credit card debt and I finished the program prior to the date we had. They were always able to answer my questions. And they always ask how they could further assist me. They have good customer support and GreenPath helped me get relief of paying off and paying on those high-interest credit cards and eliminating those debts. I've already recommended a few people to GreenPath.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Rosa,

    Thank you for the positive feedback and for recommending others to GreenPath. Congratulations on paying off your debt! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed April 23, 2017

    My credit card debt led me to seek GreenPath's services. They contacted the credit card company, set up payments and made sure I could get the debt paid off in five years. I called their reps, found out what steps I had to make, they told me what to do and when my last payment would be. We set it up for the same amount of payment every month. They worked with me on setting up a manageable one. And then one month when I had some stuff come up and couldn't make it, they worked with me to miss that one payment but adjust and still take care of stuff. They adjusted it to what my final payment would be and then told me to make sure I check my next balance on the credit card because there would be some extra interest, which was 84 cents.

    It took care of making me not to have to worry about the interest that would continue to build up and the late payments and the bad credit. It became a normal bill I had and they took the money out of my account right after I got paid. When I initially enrolled in it, I wasn't aware of how much I was paying them each month. Obviously, they make money off of it as well for doing that stuff. I wish I would have known more of their process so I could have compared with other companies. In the initial stages, I was in a hurry to accept any type of help. I also didn't find the online statements very helpful then. That would just say, "This is what we took out each month." It was just seeing how much time remaining I'd have.

    But I felt very comfortable dealing with the representatives. I was happy with them. When I would call the company, their reps were all very helpful and worked with me. I didn't have to stress about it on my own all the time and they were monitoring it in making sure progress was being made. Also, I never felt judged or embarrassed in dealing with them even though it's always embarrassing coming in and set that up. Now, my credit card’s completely paid off and then they just sent me a reminder to get my credit checked in six months. Working with GreenPath helped me manage with the debt I got into and be able to make a plan to get out of it. I budget much better now. It was a beneficial experience.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Shane,

    Thank you for the feedback. Congratulations on paying off your credit card debt! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Price

    Reviewed April 22, 2017

    I got myself in trouble and was overwhelmed with bills. GreenPath consolidated everything and I paid $60 a month. They divided it up with all the creditors and paid them all for me. Working with GreenPath was extremely easy. They handled it all and there was no effort on my part. I'd tell a friend who is looking into debt solutions to get in touch with GreenPath. The service is perfect the way it is. It's worth every penny.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Steve,

    Thank you for the positive feedback. We really appreciate your recommendation to friends and are happy that the experience was easy for you! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    StaffTransparency

    Reviewed April 5, 2017

    GreenPath is a program that the company I work for offers. We were trying to pay off a debt to clean up my credit score. We got two things that were hitting my credit and we got that paid off. Everybody there was very helpful and working with them was very insightful because they explained a lot of things that would help improve credit going forward. I'm pretty sure there are a couple of other things that I need to clear up on my credit score which I'll reach back out to them when it comes time to that.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Brianna,

    Thank you for the positive feedback. Congratulations on paying off your debts!Please give us a call when you are ready to look into those additional items. We are here to help.

    Have a wonderful day!

    Verified purchase

    Reviewed April 3, 2017

    I contacted Bank of America to ask them for advice and they said that one of the companies that they work with is GreenPath. At the very beginning, we talked about setting up a budget and how much and how the monthly payments would work into that budget and it was very helpful. It was a good experience overall.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Amr,

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer Service

    Reviewed March 28, 2017

    I am having a real hard time understanding why my other card posted on the 22 and this one on the 27th. They are both to the same creditor and are done electronically. I would really like to be able to speak someone with some authority to call me because your program SUCKS!!! I was not late on either Cap 1 account and after being enrolled in this crap program I am 4X 30 on both accounts and you continue to miss payments.

    They tell you that they are accredited and when you call with an issue they try to tell you that you were the one that wound up in this situation. I paid my accounts far better than this crappy program and they were recommended by my credit union to help me because I lost my job and had to pay child support as a priority vs. creditors.

    I had a 660 credit score prior to entering this program, with collections on my credit after a BK in 2012. Now 7 months after being in their program I am barely teetering around 500 on 2 bureaus and have not missed a single payment with them and pay 6 other accounts outside of their program perfectly. Unless you are facing jail or being foreclosed on I would never recommend this Joke of a program.

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    Response from GreenPath Financial Wellness
    Dear Mr. Williams,

    I want to sincerely thank you for contacting us regarding your complaints. Our clients should not feel the way you are describing and I can assure you we are looking into any and every error we may have made in this situation so we can rectify for you and also be sure no other client feels this way. We really do appreciate every opportunity to improve. I will be in contact with you today. Sincerely, Colleen Dillon Quality Assurance Manager

    Verified purchase
    Staff

    Reviewed March 22, 2017

    We were trying to get our APR down on our credit cards and our credit union chose GreenPath. They answered all our questions. They were able to pay off our credit cards and we're satisfied with the company. They've done a great job. We recommend GreenPath.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi James,

    Thank you for the positive feedback and recommendation. Congratulations on paying off your debts! Please let us know if there is any assistance you need with your financial goals in the future!

    Have a wonderful day!

    Verified purchase
    PriceStaffTransparency

    Reviewed March 21, 2017

    I searched for debt management companies and GreenPath came up first. They told me how they were going to do it in writing and in our conversations. So, I understood what was happening and that was really nice. They took the time to make sure I understood. They were able to lower my interest rates on some of my debts but there were some that they weren't. They did what they could and they were really consistent in how they handled everything. They were good communicators and it went really smoothly. We wrapped it up real neatly two months ago.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Nancy,

    Thank you for the positive feedback. Congratulations on being debt free! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    PriceStaff

    Reviewed March 18, 2017

    I got GreenPath for my debt consolidation. Their people were pretty helpful and personable. They tried to assess the needs that I have with their services to make sure that they gave me the right information. They reached out to me whenever there was a problem so it was really nice. They were able to lower my interest rates with the credit card companies and then the payments and locked those terms in.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Chris,

    Thank you for the positive feedback. We are happy that GreenPath's services met your needs. Please let us know if there is any assistance you need with your financial goals! We are here to help.

    Have a wonderful day!

    Verified purchase
    Price

    Reviewed Feb. 26, 2017

    My wife used GreenPath in the past and I got to know about the company through her. I ended up availing of their debt management services. The first walk-through to determine if I needed the help was great and there were touch points every now and then. Once I got started, it was good and after that, it was on auto-pilot. The contact pay off early but that went all smoothly. I also always knew that I could contact them if I had any questions.

    Working with GreenPath has definitely taken the stress out of the situation. You know that you are able to accomplish something so that helped tremendously and it got me up on the disciplined path too. Locking in and automatically withdrawing on a weekly basis definitely benefitted me and that became a routine. They were able to make the interest rate manageable for me too. It was good all around. I was tremendously pleased with the service, what it did for me and how it helped me and my family out. It was a great experience.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Chad,

    Thank you for the positive feedback. I'm happy to hear that working with GreenPath took stress off of you. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Reviewed Feb. 23, 2017

    Greenpath repeatedly sent payments to Chase that did not make it before the statement cutoff date. This caused a late payment to be reported on my credit report in September 2016 despite having been on the program for over 2 years and never having missed a single deposit or having made a single deposit late.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Michelle,

    Thank you for your feedback. I am sorry that you have these concerns.

    I am glad that we had a chance to talk on the phone today so I could get your perspective on the situation. I plan to call you tomorrow so we can do a conference call with Chase to get more information and clarity. From there we will determine the next steps so we can reach a resolution that meets your needs.

    Thank you again and talk to you soon!

    Kasia Augustine

    Quality Assurance Specialist

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Feb. 14, 2017

    GreenPath helped us get all credit cards paid off and we are happier than a bug in a rug. I was hunting on the internet then for someone to help us get out of our problems because I wasn’t doing too good contacting the credit card people myself. They all refused to lower the interest to me so I thought I’d try a different avenue and see if I could get help with it. I had seen different ads for debt solution companies and we went with GreenPath. This is the first time we’ve ever used them. Whenever one of their reps would come up with a low balance, I’d call in and tell them the balance which was less than what the full payment would be. So, they needed to adjust how much they were paying. In fact, we got overpaid on two of them at the end and I wound up getting refunds from Bank of America, Chase Bank and from GreenPath.

    So far, it’s made a lot less stress in my life because I didn’t have those bills facing me every month, trying to figure out how we're going to pay them. I had gone off on disability and I wasn’t able to work anymore. Therefore, we didn’t have any income from me except for the small retirement funds that I had and we were having a really hard time paying our bills. We were dishing out at least $1700 a month trying to pay those five cards but we suffered otherwise. We’d have to cancel doctor’s appointments and weren’t going anywhere at all because we didn’t have the money to go. We also didn’t have money for gas and we got very few groceries. We were paying more than twice what GreenPath was taking every month and paying. So GreenPath was heaven-sent for us at a very, very difficult time in my life.

    Every person that I talked to there was always very cordial and very helpful from day one. However, at the very beginning when they set up the budget, they said we we were spending too much on groceries a week and told them that that grocery budget wasn't just food. That’s also stuff to clean our house, to do our laundry, to take care of a big yard. So, $125 for two people and a house and a yard and laundry, etc isn’t very much to pay in today’s economy. Other than that, we're very, very satisfied.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Beverly,

    Thank you for the positive feedback. Congratulations on paying off all of your credit cards! I'm glad you found GreenPath while searching online. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Feb. 11, 2017

    GreenPath was a great company to work with. I had various interactions with them and they were all very pleasant during my time there. I always got all the information that I needed. Working with them bought me financial freedom since now I’m free of debt.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Angella,

    Thank you for the positive feedback. Congratulations on being debt free! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceTransparency

    Reviewed Feb. 5, 2017

    I had seen a certain company advertised on TV and I called the Better Business Bureau to check them out, and BBB recommended GreenPath. I was handling my cards myself and I had combined everything under one card, and then another company would send me a new card and I would use that, till it just got out of hand. The reason I was seeking help was because a company like GreenPath could negotiate rates better than I could. They explained what they do. Some of them negotiated for less interest rate, and some even negotiated for no interest rate. But most all, the interest rates were lowered.

    In working with them, I didn't even have to deal with making my monthly payments. I left it up to GreenPath. I had arranged for them to automatically withdraw the funds that they needed and they handled everything. I was beginning to suffer from low vision, so I was having a hard time reading the account numbers and phone numbers, and making the phone calls. It was very stress-relieving to know that everything was going to be handled every month, and at such a low monthly fee. I was very pleased. When I made the decision to put my house on the market and go into a condo, it gave me great joy to be able to close out everything.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Betty,

    Thank you for the positive feedback. Congratulations on paying your debt off! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceProcessTransparency

    Reviewed Feb. 4, 2017

    I ran up credit cards for two years when I could not work because of my chemotherapy. It frustrated me that I was just touching the interest and could never pay down the actual debt, so I called my bank and asked if they had any support and they gave me GreenPath. I've never heard of debt consolation and the company so I Googled the company, then called them and a young kid walked me through the process. He said “There’s a fee each month on top of the bank fee but it’s $30. What we do is we talk to the bank, we get your bank debt collective and then we negotiate a lower APR.” We did that instead of me paying 15% interest.

    They were super cool and they enabled me to know what I had to pay each month. They were clear and upfront about their process and they remained in touch anytime I had a question. There was a local office that I could call if I wanted, and I never had any problems getting through to customer service. There was no automated system.

    They made me feel like paying my credit was doable and I can be back in control of my finances. They were communicative and they sent me an email each month letting me know that I needed to get in touch with my credit card companies every couple of months to see what the balance was to make sure that it was in line with what GreenPath had. They were able to lower my interest rate from 15% to 7% and it was fabulous. I had $35,000 of debt five years ago and it’s gone. When my debt program was done, they told me “Hey, congratulations. If you got anything else, let us know.” It’s my first couple of months without debt and life is great. I highly recommend GreenPath.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Dana,

    Thank you for the positive feedback. I'm sorry to hear about the health issues you were having. I hope everything is well with you. Congratulations on paying off your debt and becoming debt free that is a great accomplishment ! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2017

    I knew of GreenPath from someone who was using them and was having a good experience with them. I looked at their website, so I went with them. Interactions went excellently with their reps and it's been an overall very positive experience with them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Joseph

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Price

    Reviewed Jan. 25, 2017

    I heard about GreenPath through their credit union. They were professional and working with them has helped me in terms of getting my bills paid and putting out the interest on it.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Tejuana,

    Thank you for the positive feedback. We are happy your credit union has referred you to GreenPath! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 27, 2016

    Greenpath helped me out tremendously. I had a tremendous amount of debt due to a divorce and that debt is now gone. I have that off my back where I don't have to worry about it. I agreed to a certain amount, and they came right out of payroll deduction. The Greenpath people are very easy to contact. I just Google it, and their 1-800 number would come up. I'd call them and they would direct me to the right people. They are always very helpful whenever I called to discuss the status of my account. They bend over backwards to help me and give me information. They were good to me and I can't thank them enough for keeping me on the path of taking that money out of my account twice a month. I wouldn't have lived without that money but now, I have that money back. My credit is reestablished.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi James,

    Thank you for the positive feedback. Congratulations on paying off your debt. We are glad you found everyone at GreenPath to be so helpful. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 21, 2016

    I like the way GreenPath Financial sounded and that it was non-profit. It looked really good to me on the internet so I signed up with them. They had a very helpful team and whenever I called, they gave me what I needed or answered my questions. It was great because I didn't have to worry about the bills anymore as they took care of it. Then I was able to pay it off because I got an inheritance from my father when he passed away. They're a good company, and I really enjoyed working with them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Lynn,

    Thank you for the positive feedback. I'm sorry to hear about your fathers passing. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Dec. 18, 2016

    We called a bankruptcy attorney, and he recommended us to go to GreenPath Financial to file for bankruptcy. It was simple. We signed up, someone walked us through step by step, and we never heard anything from them again other than the emails I get for the updates. It's really easy and convenient. I got bills paid off, and that's good.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Sean,

    Thank you for the positive feedback. Congratulations on paying off your debt! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Dec. 16, 2016

    I called GreenPath and set up everything on the phone. They are friendly. Then I made sure all my payments were in every two weeks like they were supposed to. They helped me pay all my bills and I'm not in debt. I'm very satisfied and grateful for their help.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Mary Ann,

    Thank you for the kind words. Congratulations on being debt free! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    StaffProcess

    Reviewed Nov. 3, 2016

    The GreenPath reps were all very informative, helpful and had a lot of the answers to the questions I had when I first started looking for help with my debt. They were professional and friendly during the whole process. Working with them has definitely helped us to be better budgeters and to focus on paying the debt and setting aside the money to do so.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Trent,

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer Service

    Reviewed Oct. 23, 2016

    I would recommend GreenPath. At the beginning, they called to make sure that I had everything in order and if I had questions, they got answered right away.

    I didn’t have any trouble with my experience with them. It worked out really well. I got the stuff paid off a little bit early and everything went just as it was planned.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Terri,

    Thank you for the positive feedback. Congratulations on paying off your debt! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    PriceTransparency

    Reviewed Oct. 20, 2016

    GreenPath set everything up and I had a certain payment amount that I made each month. Then If I had any questions, I would call them and say, “This card’s paid off now so could you make sure that the extra money goes to this one?” It’s how to explain how it would work. You would keep reducing the debt till they were all gone. One would get paid off and then the money you took to pay that could pay off the other one. They also made it easy to set up with the creditors. They were able to reduce the interest rates because they told the creditors that I would be paying every penny back that I had used. GreenPath told me if I did that, it would look favorably upon my credit rating and that was important for me. It’s already come back up and everything is very good.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Donald,

    Congratulations on paying off your debt! Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed Oct. 15, 2016

    I had a phone conversation with GreenPath and it seemed they were really willing to help. They were very friendly and knowledgeable. I got their service and it made me a better spender. I am now a little bit more conscious of what I’m doing financially. It really helped me out a ton. I have recommended them to a friend.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Michael

    Thank you for the positive feedback and for telling your friend about GreenPath. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Oct. 10, 2016

    I asked Bank of America if they knew anybody I could contact to help me out with my debts and they referred me to GreenPath. The GreenPath guys were very wonderful to work with. They're worth signing up with if you have a lot of debt. I got all my bills paid off, I got rid of the four debts I had that I wanted to get paid, I now have more money, and I'm able to save, so I'm really happy. Their program works for me. There was nothing that I couldn't handle. It took a lot of time (five years) and money to get where I am today, but it was worth it. I hardly have any interest rates at all. That's one good thing when you sign up with them -- they do lower your interest rates.

    It went very well with the team at GreenPath. The lady that helped me was very understanding and got me set up. The GreenPath guys were very supportive, easy to talk to, and willing to work with me. They encouraged me to keep going until I got my debts paid off. If I had any problems, I'd give them a call and they were always available. If I hadn't had them to help me, I might not have paid off my debts yet. I might still be struggling just paying a little bit here and there. They set me up with payments and I met all those guidelines. Now that I have more money, I can decorate my house, because I had to put everything on hold before.

    The one thing that really blew my mind was the one debt that I had remaining, which had a 25 cents balance. I had paid off everything else and only had that 25 cents bill. I'm surprised that the creditor didn't just right that off. I had to pay 25 cents out of my checking account. I called the creditor, gave them my bank card, and they took off 25 cents, so now I don't owe them anything and I have a zero debt balance. It's done. I'll most likely close all those accounts.

    I'm glad I had GreenPath because I've heard some horror stories about other debt counseling people that don't work with them as well. I heard a story where they didn't even pay the bills. I thank my bank that I've been with since 1977 for recommending GreenPath to me. I would definitely recommend GreenPath to anybody that has a lot of debt. I already recommended them to a friend of mine who has some debts.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Janet,

    Thank you for the positive feedback. We are happy that Bank of America to you about GreenPath. Congratulations on paying your debt off! That is an awesome accomplishment and you should be very proud of yourself. Thank you for telling your friends about GreenPath. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Process

    Reviewed Oct. 3, 2016

    I was doing a web search 5 years ago and found GreenPath with the EAP program. GreenPath took the debt that we wanted to work at getting rid of. We talked through how to do it and they talked to the bankers or the financing side and got stuff set up. Having the credit item under control is what we wanted to do and they did that and helped us get there. They made it a simple process and made it seem easy. If we're having problems for a month, they worked with us to slide through. In fact, we were able to get done early. Our experience was smooth, painless and end result was what we wanted.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Todd,

    Thank you for the positive feedback. Congratulations on paying off your debt. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer Service

    Reviewed Sept. 29, 2016

    GreenPath was helpful with taking the time to set up my debt management program with me. I wanted all the bills to stop and it was decent. I stayed on top of it and paid whatever balance remained on my cards through automatic withdrawal. Once it came towards the end they let me know through email that I'm done paying off something. I would check my monthly statements and they told me to call and make sure that things were settled as they were supposed to be. But whenever I check my credit reports it just shows that everything was paid for on time but nothing as far as paid off. Also, I recently overpaid and they said that I will be hearing something as far as to where the money would go or if it would be refunded, but I haven't heard anything back from them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Yahnishia,

    I hope that your day is going well. Thank you for your review!

    I am following up on my phone call earlier today. I wanted to let you know that I reviewed your program and see that all the debts were successfully paid in full by GreenPath in August 2016. Congratulations!! The balance in your account was zero after the last payment disbursed on August 22.

    As for the credit reports not reflecting the debts were paid in full I do encourage you to check again in a month or two to ensure that it shows all debts were paid in full as sometimes it does take a little bit of time for the credit report to reflect that.

    If there are any other questions or anything else I can help with please contact me at 248-553-5400 x 2235. Thank you! Congratulations again on paying off all your debts!!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 23, 2016

    I used GreenPath Debt Solutions' debt management for my father and their reps were all positive. The only complaint I have with the whole experience is on the monthly statement. My elderly father with dementia wanted to know each of his account's balance often but they don’t actually show it. So every time I wanted to know, I'd have to call and get a report back in email with the itemized info when it should just come as part of their monthly statements. When my father started, he was $23,000 in debt with 18 credit cards and today he’s out of debt and he got out of it ahead of schedule. It was all systematic and everything happened like it was supposed to with no surprises along the way.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Clifford,

    Thank you for the positive feedback and the constructive feedback regarding the monthly statement. Congratulations to your father for becoming debt free. Thank you for helping him work with GreenPath. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase

    Reviewed Sept. 19, 2016

    GreenPath worked with me and has been a big help. I claimed only the account that was in trouble and my debt got paid. I like everything GreenPath did for me.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Alfred,

    Thank you for the kind words. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 16, 2016

    Everything worked pretty well with GreenPath. I didn’t have any problem with them through years that we worked together. I used their credit services and they helped bring down that debt from $41,000. The team was very wonderful. Every time I called, I got someone on the phone. The lady I spoke with was very nice and explained to me everything. She always kept in touch with me through the years. They were very nice and honest, and they did everything they said. They do a good service and they kept their word.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Antonia

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Sept. 12, 2016

    All was fine with GreenPath. The reps were good. Everything's paid off.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Melvina,

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Sept. 11, 2016

    One of our creditors said to us that GreenPath Debt Solutions was a good place to call. He told us not to call any of the other 800 numbers and that some of them could be very pricey. We were very leery about calling anybody but they ended up being a great call. Initially, I signed up for GreenPath when I was married. We ended up getting divorced and all of the debt ended up being dumped in my lap. If I didn't have them, I would've had to claim bankruptcy myself. It was a struggle but they helped me keep my credit score up and get my payments paid off very quickly.

    It was a very good experience overall. Their team was fantastic. Every single time we had any sort of issue at all, they explained it to us in layman's terms and we understood everything that they had to say so it was well done. They kept me very updated and didn't charge an arm and a leg for fees. There was one time when my payment got rejected and they told me "That's one strike," and I said, "All right. Let me fix it."

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Kimberly,

    Thank you for the positive feedback. We are happy that you were able to avoid filing bankruptcy. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaffProcess

    Reviewed Sept. 10, 2016

    Before joining GreenPath I was out of options. I tried one of the debt things where one just quits paying and it didn't seem to be a good idea I talked to Consumer Credit Counseling and they basically said there was nothing they could do to help. A lady that I work with introduced me to GreenPath. She was on their program and raving about it. At first it was kind of touch and go because we had so much debt and it was overwhelming them a little bit too. But after they came up with a program and we sat and looked at it and figured out how to make it work, the first month, it was hard for us to get started and we thought about dropping it. But we stayed the course and paid off $106,000 debt in less than four years.

    They called the creditors and worked out deals with them, and one of them even ended up giving us several thousand dollars back if we paid off earlier. They handled all of that. All we had to do is turn the money over to them and I didn’t have to fool with it. My wife and I feel so much better just not having to worry about all that and we're not going back to it. It's a great program. I just wish more people knew about them. They were always encouraging us and sending emails telling us to stay with it, that we''re doing fine and good job on paying things off. There is no substitute for the peace of mind that we got out of it. They’re a lifesaver.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi James,

    Thank you for the kind words. Congratulations on paying off your debt and in less than 4 years! That is a great accomplishment and you should be very proud of yourself. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase

    Reviewed Sept. 9, 2016

    I heard about GreenPath through one of my creditors. They gave me a number for debt consolidation. It was very smooth in the beginning and then early last year, I was buying a home and they're very cooperative with getting the questions answered from the loan mortgage. They helped me maintain my credit, which is very important to me getting back from hardship. It was, more or less, the bills that I was concerned about.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Sean,

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Sept. 7, 2016

    I've been with GreenPath for a year and a half, going through their debt consolidation and I was pleased. Their representatives are all friendly and helpful. Everything is paid off and I'm done with them now. I don't want to be ever in debt again but if I had to, I'd go back to GreenPath.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Denise,

    Congratulations on being debt free! That is a great accomplishment. Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaffProcess

    Reviewed Sept. 6, 2016

    I heard about GreenPath through my job. I did their debt management. They call me and make sure that I send my statements and that all payments are being accurately put in. Working with GreenPath lowered my interest rate and cleared up by credit. It was a good program and I'd recommend other people to be on it.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Monica,

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2016

    I did a search online for debt management and then I found two or three companies. I called some of them, but I ended up choosing GreenPath because after speaking to them, I liked their approach. I had a lot of credit card debt, and I used them to broach my credit card things to set up payment plans and then pay everything off. I would call them on occasion to check up on stuff to see how things are going, and then I would call them to change the debt management things to move money. They were always helpful. Right now I’m almost debt-free, so that’s a big bonus. I would recommend to anyone who’s in the same situation I was in to contact them because they’re friendly and they work with their consumers as far as getting things planned out. I'm able to manage my debt payment things to where it doesn’t overburden me. It was an excellent experience, and if I was in the same position again, I would use them again.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Freddie,

    Thank you for the positive feedback and for choosing GreenPath to help! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Aug. 29, 2016

    I used GreenPath Debt Solutions through my credit union years ago to get out of debt before that was incurred when I was married. They were good so when I needed assistance recently I thought of them right away and came back the second time. I went through debt management and their reps were knowledgeable, friendly and understood what it's like to be under a lot of debt. It's a great way to get relief from being in debt and it made it easy to know that I paid a weekly or a monthly fee and they took care of the rest. There were credit cards that were willing to work with GreenPath and I'm completely debt-free with those now. However, I'm still struggling with credit cards and companies that don't want to work with them.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Eileen,

    Thank you for the positive feedback. Congratulations on being debt free with the cards that were on the program. Please let us know if there is any assistance you need with your financial goals in the future! Please give us a call if you would like to discuss options regarding the other cards that you are struggling with. We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Aug. 27, 2016

    The team at GreenPath was awesome. My experience with them has taught me how to handle my bills and manage my finances a little better. My agent was very diligent and worked very closely with me.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Allyn,

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 21, 2016

    GreenPath helped me out of a terrible situation. At first, I sought assistance from my bank but those efforts were unsuccessful. GreenPath called me out of the blue when I needed somebody and when I spoke to their reps, they were always very pleasant and excellent to work with. It was such a relief to be out of debt. GreenPath stepped in and helped me with a situation that HSBC caused, and they were able to resolve it. It was an awesome experience.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi William,

    Thank you for your kind words. We are happy you had such an awesome experience! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase

    Reviewed Aug. 20, 2016

    Our entire experience with GreenPath Debt Solutions was a good one. We got rid of the big bulk of our debt, the ones that can be gotten rid of. I'd recommend them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Rose,

    Thank you for the positive feedback. Congratulations on paying off the bulk of your debts. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    StaffTransparency

    Reviewed Aug. 14, 2016

    I had a very good experience with GreenPath and I'm finished with my credit card debt. Debt consolidation was something that I wasn’t familiar with but they talked me through it. Everything went smoothly. A couple of times when I got in a bind with my monthly fees, they would go and check out everything with my monthly payment and would tell me that instead of paying the whole thing that month, I could give them a certain amount and I'd still be in the clear. They were very helpful doing that type of thing. It was wonderful.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Glenda,

    Thank you for the positive feedback. Congratulations on paying off your credit card debt! Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Aug. 10, 2016

    GreenPath handled my affairs really well. I had to do a lower debt payment and they took care of the rest, paid my creditors and put my mind at ease. They really know what they're doing and they want to work to help people.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi James,

    Thank you for the positive feedback. We are happy GreenPath was able to put your mind at ease. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 10, 2016

    When I first started the program, it was CCCS. I was a little skeptical at first because I had never done a debt management program before. As I moved along, it got better and better. When I learned of GreenPath, I was skeptical once again... thinking something was going to get lost or posted incorrectly. Never a problem. Always had great customer service and saw me through until the end! Thanks everyone at GreenPath. I definitely enjoyed the ride!

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Cristal,

    Thank you for the positive feedback. We are happy that the transition from CCCS to GreenPath was a smooth one for you. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase

    Reviewed Aug. 5, 2016

    I think GreenPath saved my life. I was so defeated on so many levels but they made managing my debt (including debts thanks to ex-husband) doable. Don't get me wrong -- it wasn't easy but it was doable. For almost four years I was never late with a payment, and this spring I paid it all off. Cannot adequately express my gratitude!!

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Rachel,

    Congratulations on paying off all of your debt! That is a great accomplishment. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Process

    Reviewed Aug. 4, 2016

    I am delighted with the service GreenPath provided to me and they were fantastic during my program. I could not have succeeded without them!

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Odell,

    Thank you for the positive feedback. We are happy to hear that you are delighted with the service provided to you by GreenPath. Please let us know if you have an financial questions in the future. We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Aug. 4, 2016

    GreenPath Debt Solutions was very professional and knowledgeable. They have provided me with good information and timely support all along the way. Thank you.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Ibrahima,

    Thank you for the positive feedback. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed Aug. 4, 2016

    I am Mary **'s husband, John. After Mary began to develop her short-term memory loss, I took over the management of her financial affairs. You were most kind and helpful to us and we're very thankful for your help. Many thanks.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi John,

    Thank you for the kind words. We are very glad that we could help Mary and yourself. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase

    Reviewed Aug. 4, 2016

    Very great experience! GreenPath not only got us out of debt, but taught me how to budget. I would recommend and have told people about GreenPath. Thank you for helping and being there for us.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Carolyn,

    Congratulations on being debt free! Thank you for the positive feedback and telling other people about GreenPath. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed July 29, 2016

    I got in debt having my daughter out and wiring money for her, and this messed my credit card. I got tired of the loaners calling me, worrying me about my debts, and telling me, "When are you gonna pay your loan when you don't catch up with it?" Every time I turned around, this was happening to me. During that time, I also got sick and went to the hospital many times. I have heart troubles and my loaners were worrying me to death. So I went to GreenPath Debt Solutions for them to help me with my debts. It was real good with them. They got me out of debt so quickly. Every last one of them was real friendly to me and willing to help me after all my bad experience with sickness. After my son had seen the way that GreenPath helped me with my debts, he's now with them, too.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Cynthia,

    Thank you for your kind words. We appreciate you telling your son about GreenPath. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    StaffProcessTransparency

    Reviewed July 28, 2016

    I am very satisfied with my experience with Mr. Rudy **. He explained the process and was very knowledgeable and helpful.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Parris

    Thank you for the positive feedback. We are very glad that you found our representatives helpful. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Customer ServiceStaff

    Reviewed July 25, 2016

    When I first signed up with GreenPath it felt like a dream come true. They were always helpful, had convenient hours for those of us who couldn't get to a phone until later and it was never hard to manage my accounts. This year everything changed. They lose emails, now require two or three phone calls when you are trying to add a new bill to your account, and in the meantime you wind up two or three months behind because you don't realize they lost an email you sent or didn't really set up the account you thought they did the last time you called. I hate the idea of going somewhere else, but it has crossed my mind.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Millie,

    Thank you for your message. I hope we got everything resolved to your satisfaction earlier this week. We appreciate any and all feedback. If you have any other concerns going forward, please feel free to reach out to us. Thank you and have a great day!

    Kasia Augustine

    Quality Assurance Specialist

    Verified purchase
    PriceStaff

    Reviewed July 24, 2016

    About three years ago, I was hysterical with my debt because I paid for my daughter's beauty school and then the interest rate went up on the card that I used. It was $300 a month interest and I was making $200 a month payment, so I couldn't make $500 a month in total. I read about GreenPath in a magazine and I called them. I couldn't stop crying and their guy Maurice calmed me down and told me they were going to get me out of that debt. They helped me from that day forward.

    I told them how much I made and they lowered my interest rate that same day. They called the credit card company, got me on a payment plan and it was awesome. All their representatives were the best. Every time I had a question, I got a different one who helped me. Now I'm done and I'm debt-free. This month, I'll be able to see the difference. I'll be $500 a month richer because I paid the debt off last month. I'll be able to enjoy life and I won't be worrying about it. I love GreenPath.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Danette,

    Thank you so much for your review! We really appreciate it! I am so happy to hear that you had such a great experience and you are feeling like you can enjoy life again! That is amazing. Congratulations on becoming debt free. Best wishes going forward!

    Kasia Augustine

    Quality Assurance Specialist

    Verified purchase

    Reviewed July 14, 2016

    I liked GreenPath Debt Solutions real well. They my life easier for me knowing that my debt is all paid off. I was very pleased with them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Frances,

    Thank you for the kind words. Congratulations on paying off your debt. Please let us know if you have any financial questions in the future.

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed July 3, 2016

    I’m happy I worked with GreenPath and have completely paid my debt off. I loved working with Debra, and I appreciate that she was my initial contact person. She was excellent, and a very nice person with a humor. She knew her job and knew how to deal with people. She listened but didn't waste time and was able to take care of business. Because of what she did, I trusted GreenPath, and through it all, the job was done.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Helen,

    Congratulations on paying off your debt! Thank you for the positive feedback. We are very glad that you so happy with Debra! Please let us know if there is any assistance you need in the future.

    Have a wonderful day!

    Verified purchase

    Reviewed June 28, 2016

    Working with GreenPath helped me a lot ‘cause I got everything paid off and now my credit is still going up.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Angela,

    Thank you for the positive feedback. Congratulations on paying everything off! We are glad that your credit is on the rise. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    PriceStaffProcess

    Reviewed June 24, 2016

    I was referred to GreenPath by Bank of America. Their reps were very friendly, courteous and they weren't pushy. At the beginning, Bank of America actually gave me some misinformation about how things would work out but the GreenPath team clarified things for me and were very helpful in navigating the first debts of the repayment process which I was talking with them for a while regarding credit card debt. I fell behind after I left grad school because I couldn't find a job. Once I found a job, I started repaying and GreenPath helped me as best as they could and made it as seamless as possible. I really felt they were looking out for me. It helped me create a budget and get out of the credit card debt that I was into.

    The program was really useful in giving me a road map and target date to be out of debt. It allowed me to not have the stress of having that financial burden and not knowing how I could pay. They negotiated with the creditor companies and I'm not being charged for any interest on some of my frozen debts. There were changes on the interest rate but I don't know if it was done because of GreenPath's involvement or if it was because that's the way that the Bank of America in particular works when you get yourself in trouble.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Bray,

    We are so happy that Bank of America told you about GreenPath. Thank you for the positive feedback. We are very glad that you found our representatives friendly and courteous and that we could relieve some of your stress. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed June 22, 2016

    For the most part, GReenPath is friendly and they could usually help me when I called them. It was just nice to have one place to call. They are able to lower my interest rates on some things or if they couldn't, they stopped them from adding on extra fees. It was good to get stuff paid off but I was disappointed they changed their program a little bit. They wouldn't accept certain things if it was under a certain amount of money so they couldn't help me with certain things, so, therefore, it was a lot more difficult for me because I was sending them so much money. It's hard for me to find any extra money to pay on those smaller accounts. It also would be really nice for consumers if they would've been able to get balances on accounts as they're being paid down because you had to go through them and then you had to go through your creditors to see where you are on your account balances.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hi Rebecca,

    Thank you so much for submitting your review! I am happy to hear that you found Greenpath to be friendly and helpful overall.

    I want to help address your concerns, especially with regards to changes to the minimum amount required to add a debt to the program. I apologize that you felt it was inconvenient to not add the creditors with small balances. Our Debt Management Program aims for a holistic approach. This includes showing you how to handle these smaller accounts on your own, so that you are equipped with the tools you will need moving forward. We want to make sure that once you are finished with the program, you have everything you need to handle these accounts on your own. If you feel that you need further assistance or have any questions please don't hesitate to give me a call.

    With regards to providing balances on accounts, we always try to maintain the most up to date balances on our end. In order for us to get the most accurate balances we typically must contact the creditors as the creditors send the statements to our clients. We are always available to help with obtaining a balance when necessary.

    I am happy to help address any other concerns or questions you may have.

    Thank you again for your review!

    Kasia Augustine

    Quality Assurance Specialist

    Verified purchase

    Reviewed June 21, 2016

    I had to have surgery last winter and GreenPath really helped me out. They put my payment on hold until I got back to work. It took a lot of stress off of me. And now I have already paid it all off, I have closed my files and I'm doing good.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Holly

    We are so happy to hear that you are doing well. Thank you for the positive feedback. We are very glad that you have had such a good experience with GreenPath. Congratulations on paying off your debt!

    Have a wonderful day!

    Verified purchase
    Staff

    Reviewed June 9, 2016

    GreenPath has helped me to get rid of the bill that I had. Their team was polite, friendly and courteous. I've paid a lot more than the bill was, but GreenPath helped me to be able to make payments. I would tell my friends about it and tell them that would be one way they could try to go.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Betty,

    Thank you for the positive feedback and thank you for telling your friends about GreenPath. We are very glad that you had a positive experience. Please let us know if there is any assistance you need in the future with your financial goals.

    Have a wonderful day!

    Verified purchase
    Customer ServiceStaff

    Reviewed May 31, 2016

    GreenPath was very helpful and whenever I had a question, they were there to answer it. They helped me get back on my feet and better understand how to handle certain situations. I started with them in Colorado and they moved me some place else but the transition went very well. I didn't feel like they let me down or lost me in the shuffle. They kept me informed. So, I really did appreciate it. Overall, my experience with them was very good.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Lydia,

    Thank you for the positive feedback. We are very glad that you had such a good experience with GreenPath. Please let us know if there is any assistance you need with your financial goals in the future! We are happy to help.

    Have a wonderful day!

    Verified purchase

    Reviewed May 20, 2016

    Thank you for helping me to become debt free.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hi Comfort,

    We are glad GreenPath could help you become debt free. That is a great accomplishment! Please let us know if there is any assistance you need with your future financial goals. We are happy to help.

    Have a wonderful day!

    Verified purchase
    Customer ServicePrice

    Reviewed May 14, 2016

    I had called one of my creditors when my husband passed away because I couldn’t pay all the bills after my husband died and they had recommended that I try GreenPath, a debt solution place. Everything went according to the way they said it would, which is what I like because it was a lot more money. The fee was a lot but it's worth it because I couldn’t get the lower interest rates on my own and yet they could. I also like that they would call once in a while to check on me, let me know where I stood and how things were going. I never had a problem and I was really glad that they let me know that it was getting to this point for me to send some receipts so that they can make sure that I was not having any problems. There wasn’t anything about them I did not like.

    The highlight of it all would be paying them off a few weeks ago. It took five years but it probably would've taken me 10 without the lower interest and the amount that they took out each month. It's made it easier for me. It's extra money now and they helped me do that. If not, I'd still be struggling with those bigger bills. Everything went really well. I was very pleased and I would definitely use them again if I needed anything.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Pauline,

    Thank you so much for the positive feedback and review!

    I am sorry to hear about the loss of your husband. I imagine that it was so difficult to deal with all the debt concerns during that time. I am glad that GreenPath was able to help you and that the communication was strong throughout the program!

    Congratulations on sticking through the program and paying off your debts. That is a tremendous accomplishment!

    We appreciate the feedback. If we can help you with anything in the future please let us know.

    Have a wonderful day!

    Verified purchase
    Price

    Reviewed May 12, 2016

    In all ignorance, I thought I was co-signing for my son to buy a car but it turned out that my son was actually co-signing for me to buy a car that he was driving. He and his wife separated, and I said, “If I have to make a car payment, that car comes down to Kentucky.” So my credit union agreed to refinance the car loan. But as a provision, I had to do the debt management profile through GreenPath. GreenPath has been wonderful. They took care of everything in a timely manner and they worked with me on everything.

    There was around seven or eight accounts that went through GreenPath. I had set up the GreenPath thing to come out on the fourth Thursday of the month, because my Social Security comes in on the fourth Thursday of the month and I wanted to make sure the money was there. Then I realized that Social will come before the fourth Wednesday and there might not be sufficient funds to make the payment. But that happens very rarely, once or twice a year, and when it does, they were very good about not sending out the stuff until there are funds to cover it. And there were a couple of occasions where they let me make the last payment myself rather than having them do it.

    When I had gotten one paid off, I wanted the money to go to the one with the next lowest balance because I wanted to see them fall faster, and they agreed to go along with me on that, rather than going to one with the highest interest first. Overall, I was pleased with the service I received from GreenPath.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Brenda,

    Thank you for the positive feedback. We are happy you have had such a positive experience. Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a wonderful day!

    Verified purchase
    PriceStaff

    Reviewed May 10, 2016

    I was saving with Telcoe and they told me about GreenPath Debt Solutions. I talked to one of the reps of GreenPath who is a clerk. She told me that the company had a program and so I said I might as well take advantage of it. Everyone at GreenPath is fantastic and they're a great group of people. They were able to lower my interest rate and everything’s under control. My life’s 100% better now and I have a lot more freedom to do a lot more things. Since working with GreenPath, I have the urge to keep staying under budget, not to get a bunch of credit cards, and not to go down the road that puts me down that road. So, if anyone has any financial problem, they should definitely try GreenPath.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Maurice,

    We are so happy that Telcoe told you about GreenPath. Thank you for the positive feedback. We are very glad that you have had such a good experience.

    Have a good day!

    Verified purchase
    Staff

    Reviewed May 8, 2016

    I’ve managed two debts off with GreenPath. Working with them made things a little easier, less stressful, and hassle-free. They were very nice and cooperative.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Anthony,

    Thank you so much for the positive feedback and review. We are very happy that you had such a good experience and paid off your debts. Best wishes for the future.

    Verified purchase
    Customer ServiceStaff

    Reviewed May 5, 2016

    I was having difficulty paying my bills. I went online and looked for somewhere to get help and liked what I read about GreenPath. When I talked to their representatives, they were very nice to me and very reassuring. Any time that I called, they were always very professional, answered my questions, and gave me the help that I needed to know. It definitely had put me more ease knowing that my debt wasn't going to be as much as what it was. With the monthly payments, it was something that I didn't have to worry about and was nice having one consolidated payment to make from GreenPath. I'm very happy with them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Judith,

    Thank you so much for taking the time to write this review and for your positive feedback. It is wonderful to hear that you had a great experience working with GreenPath. Congratulations on paying off your debt!

    Please let us know if there is any assistance you need with your financial goals in the future! We are here to help.

    Have a nice day!

    Verified purchase
    PriceStaff

    Reviewed May 4, 2016

    I had many interactions with the GreenPath team and all had terrific results. GreenPath settled our consumer debt problems brought on by the crash of the economy. They were also able to lower interest rates. With their help, our bills are paid. It was a good experience working with them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Doug,

    Thank you so much for taking the time to write this review and for your positive feedback. It is wonderful to hear that you had a terrific experience working with GreenPath. Congratulations on paying off your debt!

    Best wishes for the future!

    Verified purchase
    PriceStaff

    Reviewed May 2, 2016

    I heard about GreenPath Debt Solutions from a friend and then I looked it up on the internet. I did debt management with them. Dealing with them has always been positive and they were always willing to help. They took the bills and I paid the monthly charge. My problem was that the interest rates were killing me, but with their help, the balances got paid. I had a good experience with them. GreenPath has gotten me out of debt and helped me out a lot. I would definitely recommend them to other people.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Becky,
    Thank you so much for taking the time to write this review and for sharing your feedback!

    Congratulations on paying off your debts!! I am so happy to hear you had a positive experience and that you are now out of debt! Thank you for sharing your recommendations with others as well!

    Have a wonderful day!

    Verified purchase

    Reviewed May 1, 2016

    All my interactions with GreenPath have been great. Working with them has taught me to be debt-free. The biggest impact is when I go to purchase something, I ask myself is it a want or a need?

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Bonnie,

    Thank you so much for the positive feedback and review. We are very happy that you have learned how to stay debt free! We wish you the best in the future!

    Verified purchase
    Customer ServiceProcessTransparency

    Reviewed April 29, 2016

    GreenPath's program was great overall. It was explained in great detail to me before I even started, and once I did, everything happened exactly according to how they told me it would. When a couple of accounts were paid out, I called their guys to check the status of the main account. It worked great because I got my credits paid off fast and it stopped all those harassing phone calls. We even lowered my monthly payment.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Emily,

    Thank you for your review and positive feedback!

    I am so glad that you had such a great experience. Congratulations on becoming debt-free!

    Please do not hesitate to call if you need anything in the future!

    Have a great day!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 25, 2016

    Our credit union mentioned GreenPath to us. I really appreciate all the services you provide. My husband and I aren't in financial trouble, but just trying to be good stewards of our money. My husband was laid off for money months and only had two weeks of unemployment remaining. And now he works at Chrysler and we are doing very well. There is always room for improvement in our budget. I really enjoy watching the webinars. We had a phone meeting with a counselor, it was a great session. Our house is paid off and I have been able to save $23,000 and we have no credit card debt. But there is ALWAYS ways to make the best better which we are striving to do... Thank you.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for the positive review and congratulations on paying your house in full. I agree, there is always ways to improve what we are already doing. Feel free to reach out to us in the future for assistance with any of your financial goals!

    Verified purchase
    Staff

    Reviewed April 23, 2016

    It was very good working with the people at GreenPath. They make it pretty easy with all the set up and the deductions on a weekly basis were pretty easy to maintain. And the contract was a monthly basis; I knew exactly where I was standing. I didn't pay a fine with my outstanding debt. And I'm very happy with it.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Valdy,

    Thank you so much for the great feedback and positive review!

    I am so glad to hear you are happy and had a good experience. Congratulations on paying off your debt!

    If there is anything you need in the future please let us know.

    Thank you again and have a great day!

    Verified purchase
    Process

    Reviewed April 14, 2016

    I first heard about GreenPath about four years ago as part of our EAP. My only interaction with their team was during my initial consultation to get set up and I have no complaints about them. Working with them has helped me get my bills paid off, which was nice. It was a difficult process to go through but in the end, sticking with it got my financial stuff taken care of.

    I had one issue with them though, where I don't know if it was my fault or not. I thought that they had gotten the payments all set up and everything was current. However once when I ran a credit check on myself, I found that I kept getting late payment charges. It turns out that I was about $300 past due for one of the accounts so they kept charging me and it went against me on my credit report. I was irritated when I found that out.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Michael,

    Thank you for the positive feedback and review.

    I am sorry to hear about the late payment charges that you discovered. I did research into your account and I do not see any issues on our end and that all debts were paid in full.

    Typically when we set up the program we make sure that our payments are set up to arrive before the due dates and pay off the entire balance that is provided. If you are concerned you may want to follow up with that creditor and inquire about when that balance accrued. It is possible that we could write a letter on your behalf that you could send to the creditor letting them know you were on the program during that time if that could help rectify the situation.

    Please let us know if you have further questions or if we can be of further assistance to help you out.

    Have a great day!

    Verified purchase
    Staff

    Reviewed April 13, 2016

    I have been in my DMP for just over a year now. I'm so thankful I decided to go forward with it. It has not been easy for me but it is so worth it and I am so thankful for your business and staff at the Mishawaka Indiana location, they are always very professional and very helpful. Counting down my time to being debt free!!

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Jen,

    Thank you very much for the review and positive feedback! I am glad that things are going well and that the Mishiwaka office and staff have been helpful! It can be difficult at times for sure but we are here for you if you need anything!

    Please continue to let us know if you have questions and if there is anything we can do to help you even more!

    Have a great day!

    Verified purchase
    Customer ServiceStaff

    Reviewed April 10, 2016

    They were helpful as far as my account that I put through and anything I needed help with. So far, I'm debt-free. I got a couple of them coming and I might not be able to handle them, but GreenPath advised me that I can always call them back and start something with them again. GreenPath's the best and I would recommend them to those who are trying to get their credit up and their bills paid without all the frustrations of the calls from creditors.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Vickie,

    Thank you so much for your positive review and feedback!

    Congrats on paying off your debts! Absolutely, please let us know if there is anything we can help with in the future!

    Have a great day!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed April 2, 2016

    Working with Greenpath helped me knock out $10,000 worth of debt that I accrued after college. It was hard to find a job and living off a credit card. Every one of my cards were eligible for the debt program and I paid them off in less time than I planned. It didn’t cost me a ton of extra money in interest rates. Every time I called Greenpath, I got to speak to somebody during the queue right away and they were helpful.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Jeanine,

    Thank you very much for the great review and the positive feedback! Congratulations on paying off your debt! $10000 is no easy feat!

    Kasia Augustine

    Quality Assurance Specialist

    Customer ServicePrice

    Reviewed March 23, 2016

    You start with a '1 on 1' consultation. It's rushed, very vague and the end goal is to get you to sign the dotted line and enter into a contract. Once you sign, they take FOREVER to contact all the companies you owe debt to (based on your credit report). They don't negotiate what's owed. They simply agree on a payment plan. All the time you are waiting on them to contact these companies and get an agreement, they withdraw money from your bank account. Although they aren't paying anyone. Once they have agreements, like clockwork they withdraw funds from you and pay creditors. There is no method to who gets paid off first. So any hope that smaller debts get paid quicker... Forget them.

    You get a receipt in your email to show the withdrawal. And that's it. No updated status on accounts, no informations about progress, nothing. Even if you request it, they give you the runaround. Once I was able to get the info, I found that they made arrangements that are absolutely ridiculous. $17 per month on a Walmart credit card with a balance of $500? No reduction in amount, no reduction in interest. It would take me years to pay this off. But in the long run, the longer you are in contract with them, the longer they take $30 from you to pay them.

    When I cancelled my contract (they say cancel anytime) I had to pay a fee for cancelling. My advice? Sit down, contact debt companies and do this yourself. With Green Path, you have to call companies who won't respond to them, go through statements from debt companies and forward them on to Green Path, etc. You're doing all the work FOR THEM and then paying them to simply cut a check.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hello Kory,

    Thank you for sharing this feedback. I’m sorry you didn’t have a positive experience with us. Based on the concerns you shared, it seems like there could be a misunderstanding regarding how a Debt Management Program works. The purpose of the Debt Management Program is to help people pay off their debt in full in a more affordable and efficient way. This is often accomplished by reducing interest rates. To help in the process of setting up our clients’ Debt Management Programs we do request clients send us their bill statements for the accounts they wish to include. These statements provide us with all the important information needed to work out these special arrangements on our clients’ behalf. Once the account it set up and we can determine that everything is running smoothly, the statements are no longer necessary to send. As far as communicating your progress on the program, I’m sorry you were unaware you had access to a monthly statement which shows the details of the payments being made to your creditors. You should have been able to access your GreenPath monthly statement from our website through our secure portal. In addition to this, most creditors continue to send you a monthly statement and you can monitor your progress in this way as well. There is a strategic plan in place to ensure we are paying off our clients debt in an efficient way. Often we use a waterfall approach which involves focusing on allocating any additional funds that come available to the smallest debts first. Before reaching out to us, many of our clients struggle to make their minimum payments each month. By reducing interest rates in most cases this allows clients to pay a more affordable payment while still making progress towards becoming debt free in 3 to 5 years. We understand how even 3 years can seem like a long time frame to some people, however in most of our clients’ situations this is still taking years off of their timeframe in comparison to handling their debt on their own. GreenPath does not participate in programs called settlements which involve negotiating to only pay back a portion of the debt owed. These arrangements impact your credit more severely than a debt management program, and you typically must pay taxes on the forgiven amount.

    Again, we apologize if you feel we did not meet your expectations. Please feel free to reach out to us if you have any additional questions or concerns.

    Thank you for sharing your concerns.

    Sincerely,

    Kasia Augustine
    Quality Assurance Specialist

    GreenPath Financial Wellness

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    PriceStaff

    Reviewed March 19, 2016

    GreenPath did a wonderful job. We went through the course of the process and wiped out several credit cards and were all done with them. They were able to lower some of our interest rates. Their team was friendly, knowledgeable and courteous. We have $900 a month more in our pocket now because of GreenPath.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hi Jeff,

    Thank you very much for your review! I am really happy that you had such a positive experience working with GreenPath. We are happy to help you! Congratulations on paying off your debt! Best wishes for the future!

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    Staff

    Reviewed March 11, 2016

    The GreenPath people were great. They joined together the credit cards I have and so I made one payment. I have everything paid off now.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi David,
    Thank you for the positive review!

    Congrats on getting your debt paid off! Best of luck to you in the future!

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    Customer ServiceStaff

    Reviewed March 9, 2016

    My friend told me about GreenPath and my experience with them was positive. Everyone was really friendly and every time I called or had a question, they were able to answer it. It was really a good thing that they helped me pay down the debt. I’m sure I’ll be able to save a lot more now.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Christine,

    Thank you so much for the positive review. I am glad that you had such a good experience with GreenPath and that you are able to save a lot more now. That is a great step! Congratulations and best of luck in the future!

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    Customer ServicePriceStaff

    Reviewed March 7, 2016

    I was having difficulties figuring out one of my accounts back in 2011. I pay Chase every month and on time but the interest still keeps going up. I was then with a representative from Chase Bank and the next thing I know, the Chase rep had transferred me to GreenPath. The Greenpath team was excellent. I never had a problem. They were able to help me right away without hesitation. I told them that the account that I was paying was in a bundle. They handled it and arranged my payments to be at $240. They take that amount out every time I get paid and I like the fact that GreenPath sends me letters saying "you're hanging there for the first year, you did it, we're proud of you..."

    A couple of times, I had to call and tell them to just take out a small amount and they worked it out for me. They're awesome. I brag about them and I will refer people to them in a heartbeat. I've been through other programs before in Chicago and I got stuck but that won't be happening again now I'm with GreenPath. I think they are the bomb. I had a fantastic experience and I love them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Fay,

    Thank you so much for the great review and positive feedback! I am glad that you had a fantastic experience with GreenPath! Congrats on paying off your debt!

    We really appreciate that you recommend GreenPath to others. We are happy to help and if you need anything in the future please don't hesitate to call us. Thanks again!

    Verified purchase
    PriceStaff

    Reviewed March 6, 2016

    Everybody I talked to at GreenPath was always helpful. They were able to lower interest rates for me and ever since I have started working with them, my lifestyle has improved.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Angeline,

    Thank you for the positive feedback. I am so glad that GreenPath was able to help you and that you feel your lifestyle has improved.

    Congratulations and best of luck in the future!

    Verified purchase
    Staff

    Reviewed March 4, 2016

    I tried asking for debt assistance from other institutions but that didn't help so I called GreenPath. Working with them was great. I was able to get my credit down and pay it off, get things adjusted with my credit and be able to get my credit score up. They really took care of me when I needed the assistance. I would recommend them to a friend.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hello Ezequiel!

    Thank you so much for the feedback! I am so glad you had a positive experience working with GreenPath. Congrats on paying off your debt!

    Thank you for recommending GreenPath to others. Best of luck in the future!

    Verified purchase
    PriceStaff

    Reviewed March 2, 2016

    I sought debt assistance through the credit union and they referred me to GreenPath. I wasn't behind on any of my payments. It's just I was not getting ahead and I was going in a huge circle as far as interest was concerned. GreenPath worked with me in lowering my interest. It was like I could see a light at the end of the tunnel. It was really nice. I'm almost debt free since I worked with them. Then I sold my mobile home and that helped me to pay off my everything and I was able to buy a house this year. GreenPath is great and I've already recommended them.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Hello Tonisa,

    Thank you for the positive feedback and congratulations on all the steps you have taken, from paying off your debt to selling your mobile home, to buying a house! That is wonderful and I am glad that GreenPath was able to help you. Thank you for recommending GreenPath to others and best of luck to you in the future!

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    Staff

    Reviewed Feb. 29, 2016

    Working with GreenPath had a huge effect on my lifestyle - they helped me consolidate everything, so now I’m out of debt, and it was quicker. Instead of five years, it took me four and a half years to get out of debt. Their team has been great and I trusted them so they took care of me. That's why I’ve recommended them to other people.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you, Dilini! We appreciate the kind words and the referrals. We are glad that we helped you meet your financial goals and are now debt free! Best of luck going forward.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2016

    I finished paying all my debts except for my school loans because of GreenPath. They helped me pay them off in a way where I wouldn’t be penalized. The person who handled my account was very friendly. I only met her once but she kept me abreast of the situation. The next person who handled my situation was also very knowledgeable but she would call me instead of doing face-to-face. Any communication would be through email or whatever I felt was convenient. I would totally recommend GreenPath. I had my own website account and it was convenient. I just wish there was more interaction.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Gisselle,

    Thank you so much for your feedback! We appreciate it!

    Congratulations on paying off your debt!

    We do offer many different ways to connect with staff-in person at a local office, over the phone, email and now chat so we definitely try to keep our consumers informed. I hope that you were able to get all your needs met. We are happy to connect with our clients anytime!

    Verified purchase
    Customer ServicePriceStaffTransparency

    Reviewed Feb. 25, 2016

    GreenPath Debt Solutions were able to help lower my interest rates which made it easier for me to get that debt down. It has been a while since I had to talk to anybody but it went fine. They were friendly, knowledgeable and courteous, but the communication was a little lacking at certain points. It's nice to know that I saw that payments were being pulled out, but I never really got statements from them or any sort of electronic correspondence. I did have an online account but that was difficult. Then I only did received an online statement through email at the very end, but it's been helpful.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Kenneth,

    Thank you for your feedback! I am glad that you found our staff courteous and knowledgeable.

    Normally if our clients have an email on file we send correspondence electronically and make statements available online. This is part of our goal to be green but anytime anyone would like something mailed we can switch that to paper if it is more convenient.

    I am glad that ultimately you had a positive experience! Best of luck in the future.

    Verified purchase
    StaffProcessTransparency

    Reviewed Feb. 23, 2016

    I’ve found GreenPath locally here in Tempe. We had an appointment and they explained and gave me all the options. It was a good experience. They were able to lower my interests rates in majority. I was in $20,000 debt, now it’s all clear. I could’ve done it myself but being involved with the program like GreenPath helped me stick with my objective. I think it's better and easier in the long run. I’m happy with the service they offered.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Ujjal,

    Thank you so much for the positive feedback. I am glad we could help. Congrats on paying off $20000 in debt and best of luck in the future!

    Verified purchase
    Staff

    Reviewed Feb. 20, 2016

    I was on GreenPath for five years and just finished in January which is such a huge relief. I heard about them through a friend who had gone through the program. Everybody was always very helpful. There was one person in particular that I kept in contact because she understood my situation and would always suggest ways of dealing with what I was doing. Everything was very well done.

    At first, getting on from a credit card to a debit card was really tough because I know there's a lot of people like me that couldn't make their regular bills so they end up using credit cards for groceries, etc. I was at the point where I was maxed out and my payments were outrageous and I couldn't deal with it. Getting off a credit card is like getting off a drug. GreenPath helped in a sense that I'm out of that big hole but also it changed my way of thinking when I feel like my load is getting lighter. So now it's controllable and I know I'll never get into that place again. I still have some debt but it's the normal kind. I've already recommended them to people, and I hope they have a good experience, which I know they will.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Rossana,

    Thank you so much for the positive feedback. We appreciate it greatly!

    Congratulations on paying off your debt! I am very happy that participating in the program helped adjust your perspective on money management!

    Thank you for sharing your experience and recommending GreenPath to others. We are happy to help!

    Verified purchase
    PriceStaff

    Reviewed Feb. 17, 2016

    GreenPath Debt Solutions representatives were very nice, friendly, knowledgeable and courteous. The only thing I wanted to ask was why they closed all my credit cards when I signed up for it. I can understand their side but didn't have enough to last for other things for the month. I just needed one credit card for security reason and don't know if that was the right thing to do but it could have come in handy sometimes. I did get one but it was high interest. It really feels good to pay off $35,000 in five years and now I have extra money for other things.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Mildred,

    Thank you very much for the positive feedback! I am glad that you found our staff to be friendly and helpful. Congratulations on paying off $35000 in debt!!!

    To answer your question about closing the credit cards, this is something that the creditors require as part of participating in the program. Credit cards that are included must be closed to assist people in paying off the debt. Occasionally one credit card can be kept off the program for emergencies but some credit card companies have specific requirements for including credit cards as well. I wanted to clarify this for you.

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    PriceStaff

    Reviewed Feb. 14, 2016

    When I first started using GreenPath Debt Solutions, I was a college student and was struggling with debt. Every time I interacted with their reps, it was always a pleasure to feel my needs heard. They tried as much as they could to work with me, my resources and provide me tools to accomplish my goals of becoming debt-free. Their goal is to hit the lowest interest rate. Creditors don't always work the same and there are some that are very hard to work with. But GreenPath tried their best and I'm very happy with the job they have done. As a matter of fact, I referred my wife to use their services to get in the same goal.

    GreenPath charges a monthly fee for their services but their fees are very reasonable and competitive. Through working with them, I have been able to manage my debt. So far there have been two different accounts that I have been able to close which is roughly around $15,000.00. I have another $20,000.00+ college loans that I'm still working on, but I'm able set realistic goals and a time frame around how long it's gonna take to get out of my debt.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Jonny,

    Thank you very much for the positive feedback. Congratulations on paying off $15000 in debt! I am glad to hear that you had a great experience with our staff and that you feel your voice was heard!

    Setting realistic goals is definitely a great step so keep up the good work!!

    Verified purchase
    PriceStaff

    Reviewed Feb. 11, 2016

    GreenPath Debt Solutions' team were helpful, pleasant and easy to deal with. They were able to significantly lower my interest rate. Now, I'm about free of my debts, so that's good.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Kelly,

    Thank you very much for the positive feedback! I am glad that our team was helpful and pleasant and you had a great experience with GreenPath. Congratulations on becoming debt free!

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    PriceStaff

    Reviewed Feb. 5, 2016

    GreenPath helped me reduce my debt load and put it under one umbrella, under a fair interest rate. Also, it consolidated my debt at the end of the day and allowed me to focus on one payment. The first person I dealt with was phenomenal and amazing. My account got moved in two years into it but they were all very good, helpful, pleasant to deal with and I would definitely recommend them.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi John,

    Thank you for the positive feedback! I am glad that we were able to help you reduce your debt load and that you had a great experience with our staff.

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    PriceStaffTransparency

    Reviewed Feb. 1, 2016

    The team at GreenPath was absolutely great. Very helpful. I was quite nervous about doing it because I didn't know what to expect. But they were able to lower my interest rate. They just walked me through it and made everything so easy, very simple. I couldn't believe how they could take a lot of my worries off of my head. It was a blessing. I have recommended other people to them too, because it's been such a great experience for me. I'm now very careful of what I do with my money. I had gone crazy with my credit card before, so GreenPath has worked out beautifully for me. Now I only have one credit card that has a cap of $200 so I can use it for emergencies. I felt I needed to have something like that, and I talked with Greenpath about it and they told me that that would be fine and to go ahead and do it. I am thankful for GreenPath for helping me out at a time when I didn't know where I was gonna turn.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Hi Mary,

    Thank you so much for the positive feedback! I am so glad to hear you had a great experience and learned a lot along the way. Congratulations on becoming debt free!

    Thank you also for recommending GreePath to others! We really appreciate our referrals and are happy to help you with anything you may need in the future!

    Verified purchase
    PriceStaff

    Reviewed Jan. 29, 2016

    Our experience with GreenPath team has always been positive. They're friendly, knowledgeable, courteous and they were able to lower the interest rates for me. So far, it hasn't changed my lifestyle, but it's working its way up.

    Thanks for your vote!
    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for the positive review! Feel free to reach out to us again if you would like assistance with any of your other financial goals.

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    PriceStaff

    Reviewed Jan. 25, 2016

    GreenPath's representatives were knowledgeable, and If had any questions, they were right there to take care of it. Everything was excellent. GreenPath was able to lower my interest rates, and so far I'm debt-free. I recommend them to everybody because they work.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Bernadette, thank you for the positive review! Congratulations on becoming debt free!

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    Reviewed Jan. 21, 2016

    I was 100% satisfied with Greenpath, I recommend them. By dealing with Greenpath, I've learned to budget myself on my own a lot better.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for the positive review Albert, and for the recommendations! We are happy we could help you improve your budget.

    Verified purchase

    Reviewed Jan. 16, 2016

    Overall, everything was good with GreenPath.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for the positive review!

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    Customer ServiceStaff

    Reviewed Jan. 12, 2016

    It was a great experience with GreenPath. They were very easy to work with. I was involved with them for a number of years and there were a couple of instances along the way where I had sort of either communication problems or some issues with my accounts. They were sort of oversight and sporadic but they were always very quick to correct them. And I think that they were as much my fault as they were theirs. Also, I think the original office that I had worked with closed up and moved to Brooklyn. There seemed to be less interaction with them as years went by, but everything worked out fine. I would definitely recommend them to a friend and as a matter of fact, I already did.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Alicia,

    Thank you for the positive review and the referral! We are happy you had a good experience working with us!

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    StaffProcess

    Reviewed Jan. 10, 2016

    Up until the last couple of days with GreenPath, it has been very positive and I was very satisfied. Unfortunately, I've encountered some issues with finalizing one of my accounts and these have not been settled yet, so I'm not quite happy. Many of the representatives were extremely professional and friendly, and they've been very helpful in guiding in the process. I made a couple of recommendations to a supervisor yesterday with regard to their process when closing out or finalizing such accounts to avoid any issue such as what I've run into with final payoff. They need to reevaluate some of their policies on closure.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    Michele,

    Thank you for the feedback. We are happy that overall you had a good experience working with us and your Debt Management Program. We appreciate the ideas you provided to help us improve our processes.

    While we do attempt to get the most up to date balance information to ensure final payments do in fact pay debts off in full, there can be occasions where balance information we receive is not 100% accurate. We do advise checking final statements to ensure debts are paid in full to help avoid any future issues.

    If you still believe there is an outstanding issue with a debt please give us a call and we will be glad to assist you.

    Sincerely,
    Jeremy Jack
    Senior Quality Assurance Specialist

    866-476-7284

    Verified purchase
    Customer ServiceStaff

    Reviewed Jan. 8, 2016

    GreenPath's team is very friendly, especially the ones in the office in Grand Rapids. I first sat down with Nick, my primary counselor. He walks me through everything very well - he's specific and extremely detailed. I would go in to the office occasionally to bring in the bills and everyone always knew me by name. It was very sweet, extremely accommodating, and I never had any issues with that office.

    At some point though, the company made a switch and I could no longer call that local office. Somebody random would answer the phone who never really knew me or my account, other than what they could look up online. So it really lost that personal touch - that therapy of some sorts of being able to spend time with a counselor. I wish that there was still a way in which to bypass that system where if I want to find out non-specific information, I can call in to an automated credit card system but if I really want to talk about something personal that's going on, I would rather talk to the person who knows me.

    The only other thing and the only challenge I've ever had with them was when they were taking out the last payment from my account, the person who did the closing paperwork closed them too early so they never paid the last bill. They thought they had until the end of the month, but they really only had 14 days. They should've waited at least another two weeks. They sent the money back and refunded it back into my account, which is fine but then I had to contact that creditor and handle the payment. I still highly recommend GreenPath though. It has helped me understand the value of not charging to my limit and trying to live within a budget.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness
    David,

    Thank you for the positive review and the feedback. This is helpful to hear. We did change our phone system to provide faster service and quicker response time, but there is always the option to request a call back from a primary counselor if they are not immediately available. We are glad that overall it was a good experience working with us. Best of luck going forward!

    Verified purchase

    Reviewed Jan. 5, 2016

    I have a great experience with GreenPath and would recommend them to a friend.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for the positive review Keisha!

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    Customer ServiceStaff

    Reviewed Dec. 27, 2015

    GreenPath has a very pleasant and informative team. They were always easy to work with and my communications with them went very smoothly. Working with them definitely helped with taking care of the debts that they handled. I still have other debts but they were able to pay those other types of debt. I'd recommend them.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for the kind words Jaysun! We are happy that you had a good experience working with us to meet your financial goals!

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    Reviewed Dec. 23, 2015

    Everything was wonderful with GreenPath and I would recommend them.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for the positive review Deborah!

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    Reviewed Dec. 20, 2015

    I had a really good experience with GreenPath and I'm glad my debt is gone.

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    GreenPath Financial Wellness
    Response from GreenPath Financial Wellness

    Thank you for the positive review Barbara! We are happy you were able to pay off all of your debts.

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    Customer ServiceStaff

    Reviewed Dec. 17, 2015

    I had a fantastic experience with GreenPath! I knew I was in too much debt and I couldn’t do it so I had to do something. I went to get my mortgage done and talked to someone from the government who recommended going to GreenPath. Whenever I called, they got either right back to me or they answered the phone, and they always had the answer that I needed. They were all very knowledgeable.

    All of the vendors were very helpful with GreenPath. I got two letters in the mail from Citibank and Chase when I started this five years ago, thanking me for going through assistance and doing this to pay off my bills. Right now I'm finished and I've paid off everything, so I am going to call the credit guys to make sure that they were zero. GreenPath always made sure that I am going to be able to make the payments so that nothing went faltering. At one point, they changed the payment schedule so that I wouldn’t have any problem when my pay changed from weekly to every other week. They were the best, and got me out of debt.

    Now I realized what I did wrong and had it corrected so I don't get into that situation again. If I ever do have something that I can't handle, I would immediately call GreenPath and have them help me because you never know what's going to happen in life. I have recommended them.

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    Response from GreenPath Financial Wellness

    Margaret, thank you for the kind words and recommendations. We are happy that we could assist you in meeting your financial goals!

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    Reviewed Dec. 11, 2015

    Five years ago, I was struggling after a divorce and somebody told me about GreenPath. GreenPath seemed to have a better offer than the bank I have contacted. It sounded also the only option I had and it worked. I was very happy with the program I had to be in in GreenPath. They worked with me and kept me informed. They were able to lower my interest rates and it got me out of debt. I'm not getting back into debt. When I signed up, I thought "This will take forever". But now that it's over with, it seemed like it flew by. It took me five years but it went by quicker than I thought it would. I had already told some who's having financial problems about GreenPath.

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    Response from GreenPath Financial Wellness
    Kelly,

    Thank you for the positive review and for referring us to people. Congratulations on becoming debt free! We are happy we were able to help you get there.

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    Reviewed Dec. 8, 2015

    GreenPath helped me out on the debt I had with 2 credit cards through Bank of America, and it’s great since after the five years they told me there’s no liability left and everything was good. They were very helpful every time I spoke to somebody, and I have zero balance, so I’m a happy person.

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    Response from GreenPath Financial Wellness

    Thank you for the positive review Ray. We are happy that we could help you reach your financial goal to be debt free!

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    Reviewed Dec. 6, 2015

    GreenPath was recommended to me by my bank and they have been a wonderful company for I got all my debts paid off because of them. They've been very good, understanding, and helpful all the way through. I even wanted to add some and they took care of that. They were able to lower my rates. That's very helpful and there's no way you’d be able to do that on your own because the companies don't listen to you.

    Sometimes, the places that I had my debts tried to come around a backdoor way and asked me to make some payments, and I said, "Well, I'm making payments already." I thought there was something weird about that, so I called up GreenPath and they said they'll take care of it and not to make any payments. I never heard anything about it after that so that was a really good experience. It's great that GreenPath has made our lifestyle more comfortable and we know not to get into debt again for it took us about three and a half years to pay it off. We're certainly working on that path and we'll stick with it.

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    Response from GreenPath Financial Wellness

    Congratulations on paying off your debts Ralph! We are happy we could help you toward your financial goals. Best of luck going forward!

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    Reviewed Dec. 2, 2015

    Each time I called GreenPath, they're very informative and they make sure to let me know everything else going on. They're very professional and they never seemed irritated about any question I ever asked. They were able to lower my rates and get me out of debt, and I have recommended them to friends.

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    Response from GreenPath Financial Wellness

    Brad, thank you for the positive review and the recommendations. Congratulations on becoming debt free! We are happy we could help you toward your financial goals.

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    Reviewed Nov. 29, 2015

    I had a great experience with GreenPath. Their service is definitely worth the fee they charge every month. They were very knowledgeable and they always offered to go the extra mile to help their customers. They were also very kind and efficient. They always called back when they said they would. They’re a great organization, and I want everybody to know how great they are and how they can change people’s lives.

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    Response from GreenPath Financial Wellness
    Andrea,

    Thank you for the positive review and kind words! We are happy you had a good experience working with us. Best of luck!

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    Reviewed Nov. 27, 2015

    With GreenPath debt solutions, I was able to manage my money better through the information they provided me with. They were able to lower my interest rate and were very helpful. I'm done with the program now and I had a great experience. I'm not in debt anymore and I have more stability now. I would definitely recommend them.

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    Response from GreenPath Financial Wellness

    Thank you for the kind words and positive review, Jesus. Congratulations on becoming debt free! Best of luck!

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    Reviewed Nov. 24, 2015

    My experience with GreenPath was excellent. It took me longer years than what I had anticipated to pay it off but other than that, I love it. I'd use them again but hope I won't have to. I have referred them to family members.

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    Response from GreenPath Financial Wellness
    Doris,

    Thank you for the positive review and for the referrals. Feel free to reach out to us in the future for help with your financial goals regardless of what they are. Best of luck!

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    Reviewed Nov. 21, 2015

    I had a wonderful experience with GreenPath. When I got diagnosed with MS in 2007, I had to file for bankruptcy because of medical bills. I had to go through a financial counseling class. I didn't know the class was by Greenpath until a couple of years later, when I was working for a credit union. They offered credit counseling through Excel Credit Counseling which is part of GreenPath. They were big sponsors through the National Credit Union Association. And so I called them because I had some residual medical collections that had somehow made it through after my bankruptcy went through and set up a payment to get those paid off. I went through the process and it was very easy to communicate with them. They were very nice. I completed it three months ago and now I'm done with them and moving on.

    The results showed over the past couple of months. My credit score is now over 700. I bought a car and got a great deal on the car with a very low interest rate. It was only a point higher than what it should've been, only because the bankruptcy is still showing up on my credit report and I'm still over 700 with the bankruptcy. So I think that's pretty good.

    I also had an old credit card, the first credit card that I got after filing bankruptcy, that had $500 limit but it only had an outstanding balance of 300 bucks. It also had an annual fee and has 24% interest rate. I applied for a card the other day and got approved and got a very high credit limit on it. I'm going to transfer that balance off and pay it off with no interest and it's pretty much using free money to boost my credit score even more. So all I've done was shoot to the roof like a rocket. They've been very helpful. The hours that they are available is pretty convenient too. They have to work when people aren't working and they did well on that. I had a good experience with them and now, since I'm representing the credit union, there's a lot of other people that I introduce to them as well.

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    Response from GreenPath Financial Wellness

    Johnathan, thank you for the kind words and positive review. We are happy we could help you toward your financial goals and that you had a good experience working with us!

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    Reviewed Nov. 15, 2015

    I first heard about GreenPath Debt Solutions through Credit Consumer Counseling in Macon, Georgia. Credit Consumer Counseling ended up merging with GreenPath, so I ended up with them. CCC initially set up my account, and they were helpful in lowering my interest rates and setting up a plan to pay everything off. I have only talked with people from GreenPath to check with my balance. Now that everything is at zero balance, it's been really great. It is a great way to relieve yourself from debt to start living a normal life without having to pay stuff.

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    Response from GreenPath Financial Wellness

    Thank you for the positive review Shanee! We are happy we were able to continue to help you toward your financial goals.

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    Reviewed Nov. 4, 2015

    It was a very good experience. GreenPath was able to lower my interest rates and that helped tremendously. They were right on the book as far as getting the payments out but we were able to finish paying them off early.

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    Response from GreenPath Financial Wellness
    Mary,

    Thank you for the positive review. We are glad that you were able to pay off your debts ahead of schedule! Best of luck going forward!

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    Reviewed Nov. 3, 2015

    GreenPath has helped me SO much to get my bills in order. I have mental and physical problems and a divorce. I was so confused and being harassed by my creditors that it would literally send me over the edge. I have no one to help me with keeping things in order regarding daily things and budgets. GreenPath is my hero! Since working with them for a couple years now, we have gotten some large medical bills under control and almost paid off. YEAH! I recommend GreenPath to anyone that is having a hard time with creditors. THANK YOU SO MUCH! :)

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    Response from GreenPath Financial Wellness

    Thank you for the positive review, Cheryl! We are happy we could be here to help you with your financial goals when you needed us!

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    Reviewed Oct. 30, 2015

    I've been with GreenPath Debt Solutions for five years now, and I have recommended them. They had great customer service. Whoever from GreenPath who originally helped us get everything started was very pleasant. He was just very informative, walked us through everything, kept us well-informed as far as the process and just going through everything that we needed to do, getting him the proper account information to get it all set up, and he took care of everything. I liked how simplistic it was, since I didn't really have the time or the patience to deal with all of that. Also, whenever I needed to pick up the phone and say "Hey, we're done paying off this one. Can we transfer the payment to something else?" it was no problem. There were no questions, no glitches.

    Working with GreenPath freed up $700 a month in our finances. Before, we were paying out about $900 toward the exact same debt and not getting anywhere with all of it because of how high the interest rates were, but when we did GreenPath, everything came down. One was at 3%, the other two were at 6% a piece. It just significantly reduced the amount of interests and put the payments to the principal amount and paid it down a hell of a lot faster than what we ever could have paid it off. Overall, my GreenPath experience has been simple, fast, and efficient.

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    Response from GreenPath Financial Wellness

    Nicole, thank you for the kind words and referrals! We are happy that we could help you out and that things went smoothly on your Debt Management program. Best of luck!

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    Reviewed Oct. 25, 2015

    It took me 3 years to pay off about $10,000. I had to miss a payment at one point but GreenPath Debt Solutions was great about it. I was very pleased with them. They were always very informative and helpful. They were excellent and I've had a great experience with them. I would tell anybody to use GreenPath.

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    Response from GreenPath Financial Wellness
    Nancy,

    Thank you for the positive review and feedback. We are happy that we were able to help you achieve your financial goals!

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    Reviewed Oct. 22, 2015

    Everybody at GreenPath was really friendly, either over the phone and when we first went in for our first meeting. The person who assisted us was really helpful and he got us all set up which only took an hour. They were always willing to answer questions anytime that I called and they kept in touch. We are finished with GreenPath a couple of weeks ago and they have affected us pretty good. We have a new outlook on credit and we don't want to go down that path again for sure.

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    Response from GreenPath Financial Wellness
    Elizabeth,

    Thank you for the kind words and positive review. We are glad you had a good experience working with us. Best of luck!

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    Reviewed Oct. 20, 2015

    GreenPath Debt Solutions were efficient and positive and it was easy to work with their people. They were able to lower my interest rates and that was a huge relief. Maybe it would have taken 12, 15, 20 years to pay off and being able to pay off my debt in 5 years with manageable monthly payments was just great. The only downside was when I was trying to call, it was hard to figure out if I should be calling a main customer service number or contacting somebody in the Tucson office directly. I was able to figure it out but I want something a little bit more accessible and immediate, right at the fingertips might be a little more helpful like an online user dashboard. It wasn't hard to overcome that though and that was the only negative thing I experienced.

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    Response from GreenPath Financial Wellness
    Daniel,

    Thank you for the positive comments and the feedback. While there is 24 access to view your statements online, we agree that there are ways we can improve access to information while enrolled in our Debt Management Program. We are currently working on updates so people will have more immediate access to information about their Debt Management Program and for managing it. Thank you again for your comments. It is good to know we are moving in the right direction when we get feedback like this. Best of luck going forward!

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    Reviewed Oct. 18, 2015

    I was referred to GreenPath by the bank when I had debt problems, and my experience was non-eventful, very smooth, no glitches or U-turns. Their team would check every year to see if everything was accurate, and they were able to lower my interest rate, and get me out of debt. Good experience.

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    Response from GreenPath Financial Wellness
    David,

    We are happy you had a good experience working with us. Thank you for the positive review!

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    Reviewed Oct. 15, 2015

    I’m free, thanks to Greenpath! I was in a lot of stress because a company that was helping me went bankrupt and they made the situation worse so I ended with a lot of behind payments and big mess - until I found Greenpath, and oh that was a big relief. Working with them made a big change. They helped me a lot. My primary language is Spanish so I’m always talking with some Spanish, and they’re very friendly. I’m ending paying my credit card and I’m finished with it now so everything had been good.

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    Response from GreenPath Financial Wellness

    Thank you for the positive review Elsa! We are happy that you had a good experience working with us and that you were able to pay off your credit card.

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    Reviewed Oct. 11, 2015

    The GreenPath team was extremely helpful and they asked a lot of questions, such as what would be a sufficient amount of money to pay or what I could pay, and not "This is what you're gonna have to pay." Whenever I called to ask questions, they're more than happy to give me a hand with whatever I needed. Overall, it was a good experience and they were a very big help for me.

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    Response from GreenPath Financial Wellness

    John, we are happy you had a good experience and thank you for the positive review! Good luck with everything going forward!

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    Reviewed Oct. 9, 2015

    Since working with GreenPath, I was able to pay anybody where I was owing money. I've heard about them from Bank of America and with GreenPath's help, everything was fixed. They know how to lower the interest really good. Thank you very much GreenPath for all your help.

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    Response from GreenPath Financial Wellness

    Javier, we are glad we could help you reach your financial goals! Best of luck and thank you for the positive review!

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    GreenPath Financial Wellness Company Information

    Company Name:
    GreenPath Financial Wellness
    Year Founded:
    1961
    Address:
    36500 Corporate Dr
    City:
    Farmington Hills
    State/Province:
    MI
    Postal Code:
    48331
    Country:
    United States
    Website:
    www.greenpath.org