Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 24, 2019
Friendly and helpful when I called to ask about moving my date out 1 day for my monthly withdrawal. I have never had an issue when I call, the staff in general are always extremely helpful. It’s nice to know when I call I will be receiving a friendly and helpful interaction.
Thank you for sharing your feedback, Heidi. We take enormous pride in our world class Client Advocates. We assure you they will be there every step of the way, should you need anything- no matter big or small. They can be reached via phone. You can also utilize your Client Dashboard to monitor your program progress at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
Was pleased at the timeframe my first debt was resolved and with the total amount that we have to pay back. I'm excited for the next one to be resolved. I can finally feel the relief. I would definitely recommend this process to anyone who is struggling.
Thank you for your feedback, Dawn. It is wonderful to hear of your satisfaction with the negotiation process. Our team looks forward to providing you an excellent experience. Keep up the great work with your deposits and please let us know if you have questions or concerns. Our Client Services team can be reached via phone. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I just found out that I have a small claims with Discover and I called Freedom and they said wait to be served and then call us!!! I was NEVER told I would have to appear in court for this! I'm very upset that it's taking this long that I may have to appear in court and need to be SERVED!!! Frustrating that takes so long!!!
Hello Kathryn,
We're so sorry about the trouble you have experienced with your Discover account. We would be happy to speak with you so that we are able to discuss the concerns that you are having and find a resolution. A member of our team will be reaching out to you.
Reviewed May 24, 2019
FDR always does a great job answering my questions and assisting me with my issues. They also answer the phone quickly so I’m not on hold for any length of time. These people are a real pleasure to work with.
We're always happy to help you, Bob! Our top tier client Services team is in-house seven days a week to answer any questions you have along the way. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
It's the way to go. Feeling good about paying these debts off. It gives me a lot of relief and it takes the stress away. I can relax and know I am in good hands. I would advise anyone with large debts to go with Freedom Debt Relief. It's a great to go.
Thank you, James, for your remarkable feedback. We look forward to your continued success with Freedom Debt Relief! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
Everything with the first settlement has gone well very good on communication. I am pleased with the first settlement we have one more to go and am hoping everything goes well with that one as well. But as of now very pleased with your services. Thank you.
Justin, we're ecstatic to hear that you are satisfied with our services and have had an outstanding experience thus far! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I have just enrolled so my exposure has been minimal but what/who I’ve dealt with has been wonderful. Very informative, empathetic and patient. They make sure you are comfortable with the decision you’ve made and will take as long as you need to understand. Great team!
Thank you so much, Linda, for your terrific feedback! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We're excited for you to begin this new journey and we wish you nothing but great success throughout your debt relief program! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
To pay what you owe less painful. They negotiate to fair your credit repair vastly as I progress thru program. It is the right way. Do not file bankrupt do (the program) it is the right way!!! I love Freedom Debt Relief. Best thing ever happen to my life. Have me a new life to live debt free and educated me to stay debt free.
Dear Karol,
It brings joy to our hearts to hear how satisfied you are with our company. We really appreciate the support you give to our company and we enjoy having you in the program and assisting you in becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 24, 2019
I am very happy with the dashboard and all the updates. This has been the Best decision I have made. FDR has been great this far. I am so glad I started this program to help get my debt down and relieve some stress, thanks.
Thank you for your positive feedback, Ms. Lewis. We're so glad to hear you are becoming familiar with using your Client Dashboard. This is a terrific resource to use when monitoring your progress along your Graduation Path. Please let us know how we can continue to support your debt-free journey! Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed May 24, 2019
I am new to the FDR program and so far pleased with the contacts I have made for information etc. I am still a bit apprehensive as it is a new concept for me as well. I look forward to progress to get my debts under control and documents and discussions so far give me encouragement. Thanks.
Thank you for providing your feedback, Paul. Our team looks forward to demonstrating our negotiating abilities and encourage you to come back and update your review once you have authorized your first structured settlement. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call or email us. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I have been very happy with the settlement offers that I have received. I'm on my way to being debt-free. So far, 3 out of 6 of my debts are in settlement. I am quite happy with Freedom Debt Relief. Halfway there, yay!!
Congratulations, Darlene, on how far you've come! You are certainly making headway toward financial freedom. We could not be any prouder of the hard work and dedication you've displayed while in our program. Remember to log on to your Client Dashboard at www.fdrclient.com to monitor the amazing progress you're making. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed May 23, 2019
Customer Service and other supportive staff are professional, responsive to my inquiries, needs and concerns. I feel that my present situation is being dealt with the utmost concern and effort. My experience has been positive and I recommend this program.
This is great to hear, Marcia. Freedom Debt Relief has your best interest in mind and we will continue to provide world-class customer service. Our company's business model is based on care, for both our clients and employees. We are looking forward to seeing you debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I need to be able to add a debtor to my account. I am, however unable to log in. No time left today so will try again tomorrow. Overall I am extremely pleased thus far with all my dealings with FDR.
Thank you for your feedback, Richard. We're sorry to hear you are having problems logging into your dashboard. Please reach out to our Client Services department for further assistance. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Mike was very informative with regard to providing an update about my account. I called for a completely different matter and he went above my expectations in helping resolve all issues. I am very pleased with his level of service.
Thank you for the amazing feedback, Sydney. It's always rewarding to hear clients share the terrific experience they had when speaking with Client Services. We'll be sure to pass on the kudos for a job well done! We ask that you continue to contact our Client Services team as other questions come up along the way. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
After checking with BBB I called and got every question answered to proceed with this company. They have adequate resources to get your concerns met and understand. Online or on the phone they are patient, and eager to help with any concern or questions to better understand the process to debt free resolution. I would highly recommend anyone needing their services to be confident they know how to help and assist you in debt free resolution.
Dear Barbara,
We cannot thank you enough for your stunning review and rating! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I am very please with my experience. So far, everything has gone exactly as planned. The customer service is great! Everybody was very friendly but also very professional and I know they love being to help people get back their lives. Great job.
Dear Kathleen,
We are pleased to receive such positive and uplifting feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I had called to see if I could postpone a payment because of my mother in-law's death and we needed to help with some financial aspects of that. She was so helpful and was respectful of this situation. She was able to verify it would not jeopardize my negotiated settlements. So she was able to help my family and I get through a terrible time without one more worry.
Thank you, Cris, for your kind review! We are sorry to hear about your loss, however, we're glad that we have been able to provide some assistance and relief in the financial aspect of your situation. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Updated on 12/16/2020: Very professional and can connect to representatives thru email, text, or phone. Like how they update immediately with contacting all aspects to confirm settlement. Appreciate the Team you have there. Thank you. Thank you. Thank you. Kristine **
Original Review: First time with my 1st Settlement. Needed instructions about this. If it’s a good Settlement? Does the money come from my personal acct, or FDR account? How long for payoff with Settlement. Any other Settlements upcoming. Very excited to have the guidance of FDR, never had done this before.
Hello Kristine,
Great questions and we would be more than happy to answer them for you. Our Client Services department is available 7 days a week and can be reached if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I had my bank account cleared out and I was able to wait until next month to make my payment. The person I talked to was able to change my account so that I would not have to make this months payment. I appreciate everything she did.
Loretia, we strive to fulfill our clients request in a timely manner and we couldn't be any happier than proceed with your request. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Hello I enroll in this program in January 2019 and they just did the first negotiation in May 2019. I am happy with the company. They are doing the best they can to help me out with my debt. Couple more like this and I should be debt free.
Hello Tania,
It makes us so happy to hear that you are pleased with our services! We are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I found from the first phone call I felt better as the call went on. I didn't have to do anything getting my bills together. The person I was talking to had everything. That made it so easy. I was very stressed about my financial situation. By the time we hung up I had a monthly payment I can afford. I felt a weight lifted of my shoulders. I am very happy I decided to do this.
Dear Wendy,
We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Very thorough and helpful from the start!!! I was skeptical at first however they have done exactly what they said would and have given us some relief from stress about bills/finances. We look forward to an improved and more secure financial future...
Thank you, Marc, for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
The information I received was accurate and very helpful. I would recommend it to others that need help with their debts. I also like that I am updated frequently. The client dashboard is great too and easy to use.
Thank you, Kristen, for taking time from your day to review us! We're so pleased to hear about your fantastic experience thus far! Great job of logging into your client dashboard. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
They have already resolved one of my debts and is working on more. They keep me informed as to what is going on. I’m not real happy with their web site though. Too many screens to look for to find what you want to see.
Thank you, Kathie, for your helpful feedback! We're sorry for the trouble you have experienced with the client dashboard. Our Client Services department would be more than happy to walk you through and guide you on how to view it better and make it easier for you. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I was struggling with my credit cards, my sister introduced me to Freedom Debt Relief, today I can proudly say that they have negotiated with these credit cards people and the results are great. Thank you FDR for you support, your constant emails, keeping me updated on my accounts now I can see improvements in my credit scores gradually increase, you guys have lessen my burdens of paying so much payments each month.
We're so grateful to hear about the success you have had with our program, Shernette! We will always reach out to you with important updates and we are confident you will soon obtain financial freedom! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
So far I'm happy. We will see how things go on with time. I changed my number it's **. Give me a call if you have any questions. Again I'm looking forward to seeing a great credit score down the line.
Hello Patrice,
We're thrilled to be able to assist you in becoming debt free! We ask that you communicate with our Client Services department if you've had any changes to your contact information. Our Client Services department is available 7 days of the week and can be reached at (800) 655-6303 or support@freedomdebtrelief.com.Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I feel I did a very beneficial thing for my credit future. Since my financial situation has changed and I no longer can make my credit obligations this is the best option for me. I like to thank Garrett **. He has been a great help setting me up with FDR.
Thank you, Mary, for taking time from your day to review us! We pride in assisting clients to a new financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I would hire this person if I was in business. They cared about what I asked about and answer all questions. Wanted to be sure I had everything that I had a question about. They were fun to talk to seem to enjoy the conversation.
We value your feedback on the wonderful experience you had, Florence! We're always here for you if you ever need assistance with your program. Our Client Services department can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Thank you in trying to pay off my 3 high credit cards in only 4 years. I was paying $500. per Mo & that was only making the minimum payments on each of them. At this rate I would never get them pay off. Now I only Pay $276 per Mo and the whole balance will be pay off in full in 4 years. Thank you for helping me!
Hello Shirley,
We're so excited to be able to assist you with your debt. We just want our clients to see that there is a way out and becoming debt free is the way to go! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
The only issue I have is I have been trying to get you all to work on my Capital One account. I see it is negotiation but I felt it needed to be dealt with before the first two as it could possibly put my bank account with them in jeopardy.
Hello Wade,
We appreciate your review and understand your concerns. We encourage you to reach out to our Client Services department at (800) 655-6303 and one of our highly trained client advocates will be able to provide you assistance on your Capital One account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Beware of the fees FDR charges. They say it not in the small print but I didn't see it and/or recognize that if they save you less than 21% in settling a debt that you will end up paying more than you already owe. As you can see from image that is the case for me. Freedom Debt Relief does NOT adjust their fees based on what they "saved" you. Whatever debt you register it is a FLAT 21%. For example, look at the image from a recent settlement. I enrolled a $5,471.00 debt, the fees for that debt were $1,148.91, they "negotiated" a settlement of debt reduction to $4,333, which is a "savings" of $1,138.00. There was no savings when you add their fee to it. They negotiated what that creditor offered me to settle months ago and FDR tells you not to talk with the creditors and refer them to call FDR. There are certain creditors you are better off dealing with yourself. AMEX is one of them.
Also keep in mind that when they boast about cutting/settling your debt by 40%, 50%, 60% subtract 21% from that number as that is their fee. It just doesn't look as appealing to say 20%, 30%, or 40%... Be aware of which creditors do NOT truly negotiate with FDR or any other Dent relief company. If FDR wants to act like they want to HELP people they should adjust their fees when they CAN'T do a good enough job to get a debt reduced by more than their fees. More like they help themselves and you are just an afterthought. I believe this is a fair assessment of FDR. Nothing I stated is untrue. Bottom line is they are a for Profit company and don't care about their clients over profit.
Thank you so much for your honest feedback, Eric. We sincerely apologize for the negative experience you have had with our settlement fees. Please compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. To address the concerns mentioned, a team specialist will be reaching out to you using the contact information we have on file. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
Working with the staff has been a very positive experience for me. They have helped me with my financial goals. Very happy I made this decision to go with Freedom Debt Relief. I am very excited that I will be debt free in a few years than not at all.
Our team is here for you every step of the way, Silvia! We're proud to be by your side and help you achieve all of your financial goals. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
Freedom Debt Relief has help me a lot in all this stressful process. My agent is kind and helpful, every time I call him or send him an email he answers in a reasonable amount of time and he makes sure I have all the answers I’m inquiring. All this process has been easier then I thought it would be. I definitely recommend.
Norma, we're so pleased to hear your wonderful experience thus far with our company! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
So far so good! Thank you for the help! How long will settled, charged off, and/or closed accounts stay on my credit report as negative credit? For instance, I’m set to complete this program in 2023. Will it take that long?
Thank you for your review, Michael, and we look forward to assisting in resolving your debt. There are many factors when settling and how creditors report to the credit bureaus. We would love to answer any questions you have. Please reach out to our Client Services department so we can answer your questions in further detail or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
On the whole I have been satisfied with this experience. However, I feel I should have been advised on the negative areas in working with this type of loan. I am waiting to improve my credit scores which have taken a big dip. Thank you.
Thank you so much for your honest feedback, Mary. Our Client Services department is always here for you if you have any questions or concerns about your program. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 23, 2019
I'm very satisfied with my experience working with Freedom Debt Relief. I was overwhelmed with credit card payments, so I had to get the service, and opted for Freedom Debt Relief after reading a lot of reviews online. I had a good experience dealing with the consultant, and it was simple. He made it clear to understand and explained to me the length of time that I would have to pay with regards to taking care of all my debts. He was very friendly and was enthusiastic. We just had a friendly conversation. It was very memorable. They were also good about working on my payment plan. They took everything and explained to me how it all would work. It was good service and I would recommend them.
Thank you for your wonderful review, Denise and it's rewarding to hear such great feedback about our Client Services team! We're happy that you had such a great transition into the program and look forward to helping you on your journey of becoming debt free! If you have any questions, please reach out to our Client Services department or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
There are a lot of these programs out there. I have tried some in the past that did not live up to what they advertise. Freedom Debt Relief is the real deal. They have the resources and the personnel to make big settlements happen quickly. I recommend them to all my friends.
We appreciate your valuable feedback, Steven, and Congratulations on your success in the program thus far! We work hard to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings! Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling or you can chat with us through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
They have been open and honest and have reduced my debt in half. I would recommend them to my family and friends. They have done more in the past few months in helping me pay off my credit cards so that I can raise my score.
We appreciate your valuable feedback, Janet, and thank you for the recommendation of our services to your family and friends! We strive to negotiate great settlements for you and we’re happy to hear that you’re pleased with your savings! Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week by calling (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 23, 2019
My family and I have always felt the sincerity from whomever speaks to us. We need some help... you want to deliver that help. We have questions... you spend as much time as needed. An actual friend would do that. You don't judge. Thank you, for that. I only wish I had come to you sooner. Thanks, again.
We thank you for the very thoughtful review, Bernice, and it's rewarding to hear such great feedback about our Client Services team! We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call or contact them via email. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
The representative was very understanding and understand what I was going through. You cannot go wrong if you try Freedom Debt consolidation. They would help you get on track. They are really helping me get on track. You cannot go wrong. I am so grateful for the help from freedom debt consolidation.
Thank you for sharing your review, Tondar. Freedom Debt Relief is happy to assist you in becoming debt free and we are confident you have a very bright future ahead of you. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
I am very pleased with the way FDR is helping me with my debt in my time of need. They are so prompt in their responses to my questions. I feel secure with our relationship. I would definitely recommend them to a friend.
Thank you for your positive feedback, Martha. We also appreciate the fact that you would recommend our service to family and friends. It is rewarding to hear how pleased you are with our program. We ask that you continue to contact our knowledgeable advocates in Client Services anytime assistance is needed with your account. We're available 7 days a week to support your debt-free journey! Thank you for being the best part of Freedom Debt Relief!
Reviewed May 22, 2019
I'm pleased with what they are doing and hope that all will be OK from now on. They are doing a great job for me. I have told someone about them and hope that they can help them out also. Because I'm very pleased. Thanks.
We appreciate you recommending our service to others, Lois. Thank you for complimenting the service we've provided to you as well. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Easy company to work with and will answer all questions you may have. Lots of peace of mind once enrolled. Willing to work with you on getting payments set up. Can chat online with them if you don’t feel comfortable calling and asking questions.
Welcome to Freedom Debt Relief, Ms. Wainaina! We are thrilled to join you on your journey to becoming debt free. One of our top priorities when enrolling new clients is to provide them with peace of mind when it comes to their finances. We cannot thank you enough for sharing we were successfully able to do this for you as well. Also, great job being familiar with your Client Dashboard and knowing the benefits of utilizing this resource. Always feel free to reach out to your Client Services team with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 22, 2019
Seth ** was my primary contact when we decided to pursue help with our credit card debt. He has been professional and compassionate helping us with our issues. We would definitely recommend Freedom Debt Relief for anyone who needs help.
Welcome to Freedom Debt Relief, Jeannette! We are thrilled to have you aboard. Thank you for recognizing the terrific service provided by your debt consultant. We will be sure to pass on the kudos for a job well done! As your journey with us begins, please know our advocates in Client Services are also very dedicated to your success in our program. We are available 7 days a week and can be reached by calling or emailing. You can also choose to chat with us live when logged on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future!
Reviewed May 22, 2019
FDR has done the best they with limited monthly payments they had to negotiate with. Was than picked up with Consolidation Plus their loan company that was able to complete all open debts with a re-payment plan for me. My FDR contact was Mark ** and he explained everything clearly and in layman's terms to easily follow.
Reviewed May 22, 2019
My consultant Martin ** has given me such good advice and always is willing to help me out with my doubts. He is an excellent adviser. He is always receives me with such a positive way, with his patient and guidance, has been able to help me understand all the process. Love the program.
Thank you for sharing the amazing experience you had with Martin, Sylvia! We're glad to hear things are going well and will pass along your kudos. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
The young lady was very helpful and pleasant. I'm very happy, I can now get new glasses with extra pay. Thank you all. I have been very happy with all that Freedom Debt Relief has done for me. I am looking forward to getting last settlement with Payoff inc and getting the last of my debt repaid so can enjoy life again.
Congratulations on your success, Susan! We are confident you will soon obtain financial freedom, keep up the great work! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
I am so blessed that they are helping me get my financial hardships back on track. Everyone is so nice and helpful if you do your part they will do theirs. It is great not to be stressed out over finances. Thanks for all you do.
Thank you so much for your positive feedback, Sue! Freedom Debt Relief is thrilled to take control of your debt and help you get back on track for financial success. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
I would recommend FDR to a friend. They willing to help you any way they can and answer any questions you may have. They will explain what needs to be done and how they will do it for you. Your contact is very concerned and willing to help any way they can and you can call them with any questions or concerns you have.
This is great feedback, Kenneth. Freedom Debt Relief has your best interest in mind and we will continue to assist you through your completion. We are looking forward to your accomplishments in the near future. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
Updated on 5/14/2021: Yes, I am very satisfied with the program, hoping to stay with it and complete the debt relief program. My mother just completed the program and is very happy about it. My debt is going well and I hope I finish this program soon. Wish I could put more money into it but I have a budget on my funds. Thank you very much.
Original review: I think I am gonna like this program. Needed the help. I have been struggling with my bills for a long time, having no extra money to spend. Living from pay check to pay check. Could not have money to buy food and clothing sometimes. Hope this program helps me in a lot of ways.
Hello Herbert, we thank you for giving us the opportunity in assisting you in becoming debt free! We will always be here to answer any questions should you have any. You can reach out to our Client Services department or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Everything I was told on how my debt would be resolved have been true. Honest from the start of the process to now. No surprises. I am only contacted when things really need my attention which is good since I am driving the majority of the day. And if I have questions they are answered swiftly and directly when I get in contact with you guys. I hope this type of service continues.
Thank you for the feedback, John, and are grateful that we are able to provide our assistance our this journey to financial freedom! Should you think of any questions our Client Service department is available 7 days a week at (800)655-6303 or you can reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I have had nothing but positive and polite service from representatives of FDR whenever I call to talk to someone. Also, the updates on my debt status keeps me up to date in tracking the progress FDR is making with my debtors. I am glad I found FDR to help me with my paying off my debts in a shorter period. Thank you, FDR.
Thank you for your feedback, Lillian. We are overjoyed to hear of your positive experience thus far with Freedom Debt Relief and we will continue to keep you updated with any new information on your account. Please reach out to our Client Services department or you can log into your Client Dashboard if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
The process is going very well. I am very satisfied with the program. I should be completed as I was advised it would be. I couldn't be happier with the program. I have been informed with all transactions for approval before submitted.
Thank you for your review, Charles. Freedom Debt Relief has your best interest in mind and we are confident you will continue to see fantastic results. Keep up the great work! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 22, 2019
Do not understand. When I try to generate statements it won’t let me. Cannot see where deposits being made and who been contacted. Several accounts says they have no record or mail from you. People are trying to settle and I’m telling them I’m working with you.
We're sorry you are having a difficult time with your dashboard. We would love to help you and see how we can get you the information you're requesting. Please reach out to our Client Services department so we can address these concerns with you.
Reviewed May 22, 2019
Everyone has been super helpful. I have less stress and am thankful for your services. Every time I call or ask a question they make me feel important and always help me not be so stressed. Everyone is very professional and caring.
We appreciate you taking the time to leave a review, Barbara. Freedom Debt Relief strives to assist our clients in becoming debt free with as little stress as possible and look forward to working for you on the road to having financial freedom! Our Client Services team is always available at (800)655-6303 should you have any questions or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I would recommend a friend who needed help. Easy process. No problems with getting started or anything. Jack was amazing and answered all my questions quickly and efficiently with a very professional manner. Now just waiting to see how it all works out.
Thank you for the great feedback about Jack, Cynthia, and for being willing to recommend us to others who may need our help! We look forward to assisting you and should you have any more questions, you can reach out to our Client Services department at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Very friendly and well trained associates who will help you with all your questions and explained all about the debt relief program and easy to contact whenever you need to add or asked any question. I finished my application as soon as possible because Michelle was very helpful and kind to talked too. My Experience was absolutely great..
Thank you, Hubert, for leaving this wonderful feedback about Michelle and the great service you have received! We look forward to assisting you on this journey to becoming debt free. If you think of any further questions you can always reach out to our Client Services department. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Updated on 06/09/2021: I couldn't be more pleased they took my debt that was a worry and stressful and they have worked through the years with me to help straighten it out and I thank them so very much. It has been a relief for I was losing so much until I found Freedom Debt Relief. I would recommend this to my family members and to any one of my friends. If you haven't considered I would reconsider and give them a call.
Original Review: This is all new to me. It's a new experience so I'm kind of keeping it tight to my chest for right now but I do have some people that I am going to tell further on down the line. So far I'd like to thank everybody for helping me.
Welcome to Freedom Debt Relief, Mary! Thank you for placing your trust in our process and being so patient while we work to obtain the best settlements possible on your behalf. Please know our Client Services team is available 7 days a week to address any questions or concerns that come up along the way. Always feel free to reach out to us whenever assistance is needed with your account. You can also view your account details at anytime by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed May 22, 2019
Not please with the fact that my credit dropped from a 690 to less than 500. My credit cards with low balance were closed by the banks. Was not aware this would happen. All my other credit cards with good standing have also been affected. They lower my credit limit drastically. Can't wait to end with the program.
We're sorry for the impact the program has had on your credit score. Our program is designed to help people who are most focused on getting out of debt. Some good news is that rebuilding credit can be far easier to do than get out of a sizable debt problem. This is a factor for why clients turn to us in spite of any credit score issues they may incur.
Reviewed May 22, 2019
My experience so far has been a good one. I haven’t had to worry about anything. I've been able to pay off my debt and I haven’t had to worry about creditors calling me every day wanting their money. It’s been a relief.
We appreciate you leaving a review, Heather, and are glad we can assist with giving you this peace of mind! If you ever have questions, please reach out to our Client Services department via phone or email. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I’ve only been in the program since February & they have already negotiated one debt for me. I am anxious to see more debt resolved & become debt free in the next two years. Their program really does work if you keep following their advice.
Congratulations on your success thus far, Linda, and we can't wait to continue to assist you on this journey to becoming debt free! If you think of any questions, you can always reach out to our Client Services department via phone or you can chat with us through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Very helpful and informative. Can't wait to see my accounts being paid off in a way that I would never be able to do alone. Thank you for giving people a second chance and allowing me to look ahead without the constant worry of late payments.
Thank you, Marivel, for taking the time to leave a review! We look forward to assisting you in your goals in wanting financial freedom! Should you think of any questions, please reach out to our Client Services department at (800)655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Very nice and courteous service from the agent who helped me with my current situation of not being able to pay my original payment due to my financial status having to change because of my retirement from my job. I appreciate his understanding and help.
We're appreciate your kind feedback, Melva, and are happy we can help you through this difficult time! Our Client Services team is always available to answer any questions or give you update on your program. You can reach us at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
Overall, everyone has been very nice and patient. They make a difficult experience easier, by keeping us informed. Communication is excellent, through each step, answering questions and concerns along the way. Would definitely recommend to anyone having debt problems to call “Freedom”.
Thank you for the kind review, William! We appreciate your recommendation of our program to ours in need of help and look forward you helping you achieve your goal. If you think of any further questions, please reach out to our Client Services department at (800)655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I am very happy with the results of my experience with this company. I would recommend you to all of my family and friends. You have lifted a great weight off my shoulders. You are a professional company, always there when needed.
We appreciate your kind feedback, Ms. Dugan. Please know it is absolutely our pleasure to provide you with peace of mind regarding your finances. We also would like to thank you for recommending our service to other consumers. Many are not aware of the options available to them to relieve them of the strongholds of debt. Be sure to visit your Client Dashboard at www.fdrclient.com to view any important communications or updates we may have for you. Thank you for choosing Freedom Debt Relief as a guide to your brighter financial future!
Reviewed May 22, 2019
I've been with Freedom Debt Relief for about a year now and I'm so relieved about my current financial status. Regardless of my past credit cards debt, Freedom has gotten me on a manageable payment plan with a future plan insight of finally being FREE from my existing debt. Thank you Freedom!!
It is absolutely our pleasure, Dana, to accompany you on your debt-free journey. We are so glad to hear how pleased you are with our negotiation efforts and the service we've provided. Remember, you can monitor your progress toward graduation by logging on to your Client Dashboard at www.fdrclient.com. You can also chat with us live should you have any questions. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed May 22, 2019
Everyone we spoke with and have worked with has been so kind and non-judgemental; this has been very much appreciated. There has been only one slight glitch: I have asked that my monthly payment always be deducted on the 22nd of the month. Sometimes it is deducted on the 21st instead, which can cause me to be charged an extra derby my bank. The money is always available on the 22nd. Please go back to that date. The amount that goes to my FDR account is difficult enough to pay.
Thank you for your feedback, Ms. Kravitz. We are very glad to hear how pleased you are with our level of customer service. We also would like an opportunity to address your concerns regarding the scheduled draft date. A team specialist will be reaching out to you shortly in an attempt to resolve your concern. Thank you for bringing this matter to our attention and thank you for choosing Freedom Debt Relief.
Reviewed May 22, 2019
I have been helped a great deal with the service they provide and am happy with all they do except fo the continued email asking me about signing up other debts they found. I have called twice letting them know I don’t want to add any other debts and they have told me they would make sure I didn’t get that email anymore and I just got another one. I really wish they would fix this and they would have 5 stars instead of 4.
Thank you for your feedback, Mr. Edgar. We're glad to hear you are pleased, overall, with the service we've provided. However, we are disappointed to learn of the mishap regarding the account notifications. We will be sure to research this matter and disable any future alerts about enrolling additional balances. Thank you for bringing this to our attention! Please continue to reach out to our Client Services team regarding any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future!
Reviewed May 22, 2019
Good rapid response to my requests; responded to all feedback and requests (positive or negative). FDR is the way to go! I have used FDR for six months the service and customer service was outstanding. They treat me as if you are their only individual in which they have many. I have recommended them to a few other friends of mind. Very pleased. Thank for the 1st settlement; keep up the good work.
Congratulations on your first settlement with us, Arthur! We are very glad to hear how pleased you are with our service. We also appreciate you for recommending our service to others. Remember, our Client Services team is available 7 days a week to address any questions or concerns about your program. Thank you for choosing Freedom Debt Relief. Here's to your brighter financial future!
Reviewed May 21, 2019
I am still getting calls from creditors even after telling them I have joined with Freedom Debt Relief and I feel I am getting worse in debt because nothing is being done with the debt I have and the interest rates and late fees are making it harder for me to see any light at the end of the tunnel - even in the short time I have been with you, I feel only one creditor has been contacted. I gave all my info and I was under the impression that I just keep depositing money and all will be settled. I am just not real impressed with the outcome thus far. Please contact Synchrony bank - they call me all the time even after I tell them I am trying and that I have signed with your company.
Greetings Debbie,
We apologize for the inconvenience regarding the excessive creditor contact you are experiencing. We do not want you to feel like you are alone in this process or especially to feel like you cannot get relief from being enrolled in the program. These creditors use this certain method to pressure our clients to answer so that they can get you to pay them directly. We would be more than happy to speak to you to further discuss a resolution to the problem you are experiencing. A member of our team will be reaching out to you. We appreciate your time.
Reviewed May 21, 2019
I would like to say the lady who helped me is extremely knowledgeable in her job. And she listened to each of my questions thoroughly, so she could give me absolute understanding. This is an important quality to me. Thank you for having her on your staff.
Thank you so much, Christie, for complimenting the service provided by one of our talented advocates in Client Services. We will be sure to pass on the kudos for a job well done! It is rewarding to hear the advocate took her time to clearly understand and address the concerns you had at the time. Excellent feedback! Please continue to reach out to our knowledgeable Client Services team with any other questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 21, 2019
That Freedom Debt Relief can be trusted because of their information sharing ability. And their great interest in their clients, to help them get out of debt. Their openness is highly commendable as far as I am concern. They work according to their commitment to their clients, and I think that's commendable also.
We appreciate the many compliments, Augustus, and are very glad to hear how pleased you are with our service. It is absolutely our pleasure to be a guide to brighter financial futures for our clients. We ask that you continue to contact us in Client Services with any questions that come up for you about your account. You can also view the details of your account at anytime by logging on to your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 21, 2019
I submitted the only documents that I have concerning our debt with Personify Financial. I need this creditor added as they continue to take their payment via EFT through our bank.. I do not receive a monthly statement which is why I completely neglected to mention them in the first place. This transaction was done completely online. I have sent you everything relative to the account that I have access to... I do not know what more I can provide you...please advise.
Hello Patricia, We're sorry that you are having a difficult time trying to add an account to the program. A member of our team will be reaching out shortly to see how we can further assist.
Reviewed May 21, 2019
The people at Freedom From Debt have always been respectful and helpful. They've kept me up to date and offered positive support throughout the process. I know they'll continue to do that. Whenever I called them with a problem or with a question they were always willing to help and prompt in doing so. From the beginning when I sent the first phone call and we set up my program via the phone, until they informed me of the settelement having been done, I've always felt that they had my best interest in mind. I would certainly recommend them to others with a problem like mine.
Thank you for your amazing feedback, James! Freedom Debt Relief is thrilled to take control of your debt and we would greatly appreciate if you recommended our program to anyone you see fit. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
Two settlements in less than 2 yrs. One more to go. Has been easy to make deposits in my dedicated account. Thankfully I will be out of debt soon. Would recommend to anyone wanting to get out of debt. Thank you so much.
Congratulations on your progress, Carol! We are confident financial success is coming your way, keep up the great work! Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
Thanks for assisting us with our Debt Program. Especially would like to thank Gary ** for taking the time and explaining the process. He was very informative and answered all the questions I had thoroughly. Will recommend to friends if need be. Thanks Gary.
We value your positive feedback about your experience with Gary, Jose! We will be sure to pass along your kudos and would be very grateful for you to recommend us to your family and friends. Don't hesitate to reach out to our Client Services department if you have any questions regarding your program, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
This is the first time ever in my life that I have a negative credit score. I don't know how much more do you need to withdraw from my account before negotiations starts. Besides, your first negotiation starts with the least amount from a collection agency that I don't even know exist. Why don't you start the negotiations right from the moment you start taking the money from me?
Dear Ed,
We're definitely hear your concerns and understand how overwhelming this can be. Your credit score will only be impacted for a short period of time as your accounts are getting resolved your credit score will start to increase. Since our program is not a debt consolidation loan program, we cannot reach out to all your creditors right away. Our negotiations are based on how much funds you have available in your dedicated account to be able to negotiate. We would be more than happy to explain more detailed about how our program works. A member of our team will be reaching out to you to resolve these concerns you are having.
Reviewed May 21, 2019
Finally I found the way to change my stressful life with the bank's debts. I feel the Freedom and less stress! Everything is under control. I am paying less and in the future, my debts will be paid off. I like it and I am happy!!!
We're so glad we can assist you on your journey to financial success, Mary! We are confident you will soon obtain financial freedom! Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
I have been totally pleased with Freedom Debt Relief. They have been courteous and helpful, answering all my questions. I wish it did not take the 48 months to complete the process, but I do understand why. I will be very glad when this is fully finished. Again, they have been wonderful.
Thank you so much for your positive feedback, Sarah. We are honored to accompany your debt-free journey. If you ever have any concerns regarding your Graduation Path, feel free to contact Client Services for assistance. We're available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future.
Reviewed May 21, 2019
Thomas did a great job with handling my situation and set me up with best solution. I have all of the confidence I can now have a little relief. Tom was very courteous and knew what he was talking about and took the time needed. I look forward to working with this institution because of my current situation.
Thank you for recognizing the awesome service provided by your debt consultant, William. We will be sure to pass on the kudos for a job well done! As you begin your journey with us, always remember our Client Services team is available 7 days a week to address any concerns that come up along the way. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed May 21, 2019
Mike did a great job explaining all the products and how the program works! The entire process was easy, and and it took no time at all to get started. I finally feel we may be able to get from under this cloud of debt!!
Welcome to Freedom Debt Relief, Christopher! Thank you for sharing the wonderful service that was provided by your debt consultant. We will be sure to pass on the kudos for a job well done! As you begin your debt-free journey, know that our advocates in Client Services are just as dedicated to your success in our program. We are available 7 days a week and can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your brighter financial future!
Reviewed May 21, 2019
First I must thank FDR and Consolidated plus first. I am so grateful and appreciated to relieve a tremendous stress off of me. I have health issues and I'm able to cope with ease! What an awesome gift. Thank you!
We are honored to know our service has benefited you so greatly, Ms. Cash. Congratulations on obtaining the Consolidation Plus loan! We're glad the transition is going smoothly for you. We here at Freedom Debt Relief wish you all the best and a brighter financial future. Thank you for the opportunity to service your financial needs.
Reviewed May 21, 2019
My FDR customer service rep really helped immensely. First, I needed to enroll a new debt. He walked me through everything I needed to do. Second, a constable stopped by while I wasn't home and left a note to arrange to get my papers. My FDR rep assured me that they could help, advised me to make arrangements with the constable to get said papers and the steps to take after that. So far, so good...
Thank you for your feedback, Mr. Savell, in sharing how our Client Services team has provided you with guidance regarding the matter. Our knowledgeable advocates in Client Services stride to provide the best customer service possible to our clients. We also would like to thank you for taking out the time to contact us when assistance was needed. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
Happy with everything so far. It’s just a slow process and I am impatient. I don’t like still getting all the phone calls but I understand how both sides feelings early in the program and I don’t know what else to say.
We appreciate your feedback, Ms. Anderson. Understandably, the beginning stages of the negotiation process can be extremely challenging for our clients. However, we are confident that our negotiators are taking every opportunity that presents itself to negotiate and settle the enrolled balances. If you ever have questions regarding the status of your account, feel free to contact our Client Services team for assistance. We are available 7 days a week and you can reach us at (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Hang in there!
Reviewed May 21, 2019
Everything everyone I have dealt with has been Pleasant and very easy to deal with. So far everything is going well. Thank you. When using my phone to finalize deals I have not had any problems. I wish things would just move along a little faster but that is on me. Thank you for everything, have a good day.
Thank you, Thomas, for complimenting our advocates in Client Services. Our knowledgeable advocates stride to provide our clients with a world-class customer service experience. We can understand your concerns regarding negotiations time. With that in mind, we suggest logging on to your Client Dashboard to remain up to date regarding the details of your account. You can also chat with us live should you have any questions about anything you see while logged in. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 21, 2019
Getting help from Freedom Debt Relief was one of the BEST CHOICES I ever made!!! I got in way over my head in credit card debt and didn't want to file bankruptcy. I have been with Freedom Debt Relief for a year or so, and I am so happy to be able to say, we have 3 accounts left to settle. I will be ready to throw a celebration party when those last 3 accounts get settled!
Congratulations on the progress made along your Graduation Path! We are honored, Chris, to accompany you on your debt-free journey. As you continue making progress toward a brighter financial future, please know our advocates in Client Services are available 7 days a week to address any questions that come up along the way. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
I am very pleased with the settlements, that I have gotten and the customer service representatives are very friendly and helpful. I would indeed recommend to friends and family. I am very glad that decision was made to use this company.
Thank you for the many compliments, Jacklynn! We are very glad to hear that you are pleased with our negotiation efforts. it is also rewarding to hear your experiences with Client Services have been nothing but positive. We ask that you continue to contact Client Services regarding any questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom!
Reviewed May 21, 2019
They are great with making the settlements half however once the settlement fees are applied it's not a big deduction at all. My graduation date despite being on time is much longer than had Hoped prior to starting program and what I was told it would be. Having 1 payment is convenient but the Fees FDR CHARGES TO SETTLE DEBTS.???
Hello Caroline, we're sorry to hear you are dissatisfied with our settlement fees. Our settlement fees are calculated based on the law in the state you live in and the amount of your debt. Even with our settlement fees you will still see a reduction in your debt. Compare our settlement fees versus having to pay the creditor 100% of the debt + any additional fees they charge. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all.
Reviewed May 21, 2019
I am very thankful for the people at Freedom Debt Relief. The dashboard helps me see to my progress and they continue to stay in contact, to information me of my progress. They are helping me get back on track with my credit. Thank You.
Welcome to Freedom Debt Relief, Veronica! Great job on utilizing and becoming familiar with your Client Dashboard. This is a terrific source to use when monitoring your progress along the Graduation Path. You can also chat with us live if you have any questions about your account. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed May 21, 2019
Everyone I spoke with very nice and understanding. It was an actual conversation rather than them reading from a script. One of a kind service and it was truly appreciated given the frustrating and stressful situation. I would recommend this to my friends and family for sure.
We appreciate your kind feedback, Laura. Thank you for sharing the positive experiences you've had when communicating with Client Services. We hope to continue the trend of providing you with a world-class customer service experience. Keep in mind you can view the details of your account at anytime by logging on to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed May 21, 2019
I have my first settlement just after being in the program for only 2 months. I'm hoping to be done with the program in about 3 years instead of 4 years. You can't go wrong with going with Freedom Debt Relief.
Congratulations, William, on the amazing progress you've made with us already! We are very proud of the hard work and dedication put forth to get you to this point. Please let us know how we can continue to be a support system for you as you continue toward financial freedom. Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future!
Reviewed May 21, 2019
I already have a major debt resolved in less than 4 months. From the time I decided to go with Freedom they have been very friendly, it was easy to get started and they came up with my recommended solutions to get me out of debt in 4 years.
Welcome to Freedom Debt Relief, Richard! We are thrilled to have you aboard. Thank you for sharing how pleased you are with our service! We ask that you continue to contact our Client Services at (800)655-6303 or via email at support@freedomdebtrelief.com with any questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed May 21, 2019
I was very unsure of doing this. But they reassured me they could help and make me feel more confident and put my mind at ease. They are very helpful and understanding on how I feel. It helps when you have people on your side when you feel like you're not going to make it.
Thank you for taking the time to leave this great review, Katherine! We appreciate you giving us this opportunity to help you in a difficult time! We will be here for you every step of the way and if you ever have questions, please reach out to our Client Services department at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 21, 2019
I was skeptical at first of the program but as long as you stay on track with the contract FDR works diligently to resolve the debt. My overall experience was great and everyone was very helpful and responsive with all my concerns.
Thank you so much for the wonderful review, Richard, and for giving us the opportunity to assist you in becoming debt free! Always know if you have any questions, please reach out to our Client Services department at (800)655-6303 or reach out through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 21, 2019
I am absolutely disgusted with FDR! 10 months in at $366 a month and only got 2 settlements out of 11. I'm starting to get letters from law firms and I have not answered my phone in 10 months. All day everyday credit collectors, over and over. In the beginning FDR said, "We'll take care of you in 2 to 3 months, don't mind the video we ask you to watch that says 4 to 6 months". Gee I wish it was only that now. Can't see how any of this will help my credit or score. I feel completely alone in all of this. Wish I hadn't signed up for this but at this point I'm soooo screwed. There is nothing I can do but hope. But I've been hoping for months. This sucks!!!!
Hello Joseph,
We are sorry to hear about the issues you have experienced with the program thus far. Unfortunately, some creditors use this method to attempt to scare clients into believing Freedom Debt relief is not reaching out. We would like to work with you to resolve the concerns you are having about the program and the experiences you are having. A member of our team will be reaching out to you for further assistance. Thank you for your time.
Reviewed May 21, 2019
I don't have a specific friend at the moment. I am very happy with FDR. I feel you are helping me as best you can. I was in in deep debt, I saw you advertisement, and followed, I have not been disappointed.
Thank you so much, Levi, for your great review! It's a pleasure to be able to able to assist you in becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
In the beginning I was definitely skeptical to stop making my monthly payments, although that was putting me further in debt. I was then nervous because I didn't understand that settlements would take time and come when I built up more money in my account. The customer service team at Freedom Debt Relief answers all of my questions whenever I call and will talk to me on the phone just to reassure me of the process. Most customer service providers won't speak to you until you have gotten through the machine, but you can chat someone here 24/7. So far I have been happy with the results and can't wait to live a debt free life.
Thank you, Vanessa, for giving us the opportunity to assist you and help you see that becoming debt free is the way to go! Giving you that peace of mind that you're in good hands is what we want our clients to feel. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
As a full time teacher, coach and a mother of 3 I live an extremely hectic lifestyle. I think it is amazing how my representative does all the work negotiating for me and all I have to do is send a text!!!!
Christina, we're thrilled to be able to assist you with your debt and help you become financially free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2019
This program is the best that I experienced and I have ever done for myself. Thank you so much for helping me take control of my life. You're the best and the Greatest for everything. God Bless!!! Myrna **, FDR Client.
Myrna, we're incredibly happy to hear that you are completely satisfied with our program! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
So far my experience has been greater than I could imagine. I had 3 settlements started within 2 months and the recent 3 have had to go to court and Lawyers from National LLG are great to work with and made my settlement extremely effortless. I send them the summons and they advise me what they need from me and puts my mind at ease. No question goes unanswered and just wish I done this sooner!!
We appreciate your review, Harvey. We are thrilled to hear of your wonderful experience and we are happy to provide excellent settlements. Keep up the great work, success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
Don't get involved with this company... They charge exorbitant fees and do not help with legal action if you are sued... They also do not stop the interest from accumulating and your balance is higher than the amounts you sign on for... With that and the fees, you wind up paying your original amount... IT'S A SCAM.
We're very sorry to hear of your frustrations regarding our program, Ms. Gilday. Yes, we do charge a settlement fee, but not until the debt has been successfully settled with the creditor. However, if our process was not clearly conveyed to you, please accept our apologies. At this time, we would like an opportunity to address your concerns with you directly. In order to do so, a team specialist will be reaching out, using the contact information we have on file. We appreciate the opportunity to service your financial needs, Ms. Gilday. Thank you for choosing Freedom Debt Relief.
Reviewed May 20, 2019
My representative Shawki ** was very helpful with the entire process. I would highly recommend your company and him as a patient and helpful representative. It grabs me great Peace of Mind knowing that I can get out of debt for less money in less years. Thank you.
Thank you, Lynn, for your amazing feedback. We are very glad to hear of your fantastic experience with Shawki and we will continue to provide this same exemplary service. We are confident you will become debt free soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
Freedom Debt Relief has been negotiating on my debts situation for five months and has resolved one of my debt... Feeling a relief knowing I will be out getting of debt sometimes in the near future. I will be able to recommend the this program to others who is looking to get out of debt...after my completion.
Thank you for sharing your review, Judy. Freedom Debt Relief is thrilled to take control of your accounts and resolve your debt. We will continue to ease your mind while you become debt free! We also would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
All have been great besides the card the sued me. But overall great and things had really picked up in the last year. Thank you so much for helping me get back on track and Amber has been awesome! If I had any issues she has always been there me.
Thank you, Mark, for your great feedback. We want to apologize for your account going into litigation but we are confident your next settlement will be fantastic. Graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
They are doing a great job for me. I would recommend them to a friend. I only wish I would have done it sooner. Then I would be debt free and have better credit by now. I will never get another credit card.
Thank you for your review, Sandra. Freedom Debt Relief is very pleased to assist you in becoming debt free and we would greatly appreciate if you recommended our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
The experience level here is outstanding. The only thing I have to do is be patient with the process and they handle everything. You just need to trust in their process and it works. I took a little time at first but once it started you don't have to do anything but to make sure you keep the deposit monthly.
Thank you, Darrin, for your review. Freedom Debt Relief is overjoyed to support you in becoming debt free and we are very confident you will have amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
Freedom Debt Relief has been helpful, thorough, and diligent on the path to helping me get my debt under control and alleviating the stress and questions of bankruptcy for my future. I feel that I am on the path to financial stability thanks to you.
Thank you, Jon, for your positive review. Freedom Debt Relief is thrilled to assist you in becoming debt free and we are confident you will have phenomenal results. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
Very pleased and satisfied with FDR, wish I would have done this a long time ago, if I had any concerns or problems they would always be here for me. I would recommend them to everyone that I know who has debt problems, I know they would be satisfied also.
This is great to hear, Donald. Freedom Debt Relief is very happy to hear of your positive experience thus far and we would greatly appreciate if you recommended our program. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
I am very happy in the way Freedom Debt Relief, work on my creditors, they will always give me updates on the program and what I should do, the creditor call or sent me any notice, thank you and continue to help students and parents.
Thank you for your review, Clyde. Freedom Debt Relief is definitely the best debt resolution program and we will continue to assist you in every way we can. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
Went back to NLLG for help with a pending small claims court appearance per FDR's advice. The person at NLLG stated emphatically that for them to help the court papers must be sent to them within 3 days of being served. When I need you most you are not available.
Hello Donna,
We sincerely apologize for your negative experience with the National Litigation Law Group. Unfortunately, they do have a very strict policy for all clients to send their Summons and Complaints within three business days. We are confident Freedom Debt Relief will take control of the account if NLLG will not assist. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
Whenever I have to contact Freedom Debt Relief, the Customer Service representatives are always friendly and helpful. Because of the stress involved in dealing with creditors and often nasty phone calls, having a friendly staff member to help is so much appreciated.
This is great feedback, Wendy. Freedom Debt Relief is happy to support your journey in becoming debt free and we will continue to provide the utmost service. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
I contacted Freedom Debt Relief after unexpected change in our life. Everyone that I spoke to was friendly and helpful. They kept me infomed and answered any questions that I had. If you need help in this area, I reccomend contacting Freedom Debt Relief to discuss options.
Hello Preston,
Thank you for sharing your honest review. You made the best decision when you enrolled in Freedom Debt Relief and we will continue to keep you updated with any new information on your account. Graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
My experience with the debt relief program has been a good experience. They are there for me when I need them. They answer my questions so I can understand everything. Very helpful and kind people. Great company. Thankful they can help me.
Thank you for your wonderful review, Regina. We are thrilled to hear of your experience with Freedom Debt Relief thus far and we are happy to answer any questions or concerns you have. We are confident you will be successful very soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
I am thoroughly grateful for the opportunity to have been able to use Freedom debt to solve my mounting medical bills and credit cards. Can't wait to get out of debt and with this plan we will be out of debt in less than two years.
Thank you for sharing your review, Jackie. You made a great decision when you enrolled in Freedom Debt Relief because we have your best interest in mind. We are looking forward to seeing you obtain financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
The person I spoke to Ryan was very helpful and understanding. He took time to go over all my debts and explain how things work and set up the payment that would work with my income. The person with my online account set up was also very helpful as well.
We appreciate your review, Mei. We are very happy to hear Ryan further assisted you with enrolling in Freedom Debt Relief. We want to congratulate you on starting your journey in becoming debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 20, 2019
My biggest issue so far is fees that's being paid to Freedom Debt Relief. Definitely not happy with all the money being paid the FDR. Thankful for the settlements so far. Seems like things started out fast, now things are slowing down.
Thank you for sharing your honest review, Dale. Freedom Debt Relief is happy to take control of your accounts and settle your debt for a fraction of what you owe. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
Freedom Debt Relief contacted me about debt that was not enrolled in the program. I called and got that additional debt enrolled. Plan on being debt free when I retire in a few years. Great company to work with and I highly recommend contacting them. You will be glad you did!
Thank you for sharing your feedback, Susan. We are very happy to have you apart of Freedom Debt Relief and we will continue to assist you in every way we can. We are confident you will soon become debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
Very helpful, kind, explaining the settlement, went through it all, filled out his part, shared how I can do it myself next time I have a settlement, told me how far along I was. Wanted to know if there were any other questions.
Thank you for sharing, Sally. We are thrilled to resolve your accounts and we are looking forward to your next settlement. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
FDR helped me several years ago when my debts were beyond my ability to pay on time... what a great help. All my debts were resolved and I was able to live comfortably without worrying about my credit scores. Thank you, FDR for all your help.
Thank you, Peter, for your great feedback. You made the best decision when you enrolled in Freedom Debt Relief and we are looking forward to seeing you debt free. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
The people working on my case have been working to make this process as easy as possible. They have kept me up to speed on the process and made me comfortable in the process. It's always a pleasure to speak with my caseworkers as they are always pleasant and very patient with me.
Thank you for your feedback, Joel. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
This will help your debt Taylor. This will make it’s easy for you to get all of your payment all in one and will end up probably paying less than making minimum payment on your cards. It also can add you car reposition into it too.
Thank you for sharing your feedback, Tyler. We are so happy to hear you have been satisfied with the program thus far. Our team looks forward to providing you with great service and savings going forward. We are looking forward to seeing you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
My experience was easy and my adviser Jenny assured me that things would be ok and work out. She made me feel ok with my current situation and made me feel at ease with my decision. The process was easy and stress free.
Thank you for sharing, Gretchen. Freedom Debt Relief is very happy to assist you in obtaining financial freedom and we are very pleased with your experience with Jenny. We are very confident you will have fantastic results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
Sean is the best! He's always there to answer any questions that I am not sure about. I can count on him for anything. I hope this will be a good experience for me to pay off my credit cards. I only made one payment so far and I am very nervous about not paying my bills on time and receiving phone calls. I will be calling Sean the beginning of June to confirm with him on what's my next step.
Thank you, Angela, for your amazing feedback. We are thrilled to hear of your positive feedback with Sean and we will continue to provide exemplary customer service through your completion. We are very confident you have a successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
They are very helpful and work hard to clear your debt. I’ve almost completed my program and couldn’t be happier. Customer service is always helpful and very responsive. They’ve quickly and thoroughly answered all my questions and been quick to respond. I highly recommend their services to anyone looking to resolve their debt without going into bankruptcy. It has really been a blessing for me and my family.
We appreciate your positive response, Kerri. Freedom Debt Relief is happy to support your journey in becoming debt free and we are very proud of your accomplishments thus far. We will continue to provide world-class service and we wish you the best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 19, 2019
I was looking to get out of debt a little sooner than I would have by doing it the conventional way. I did a debt consolidation with Freedom Debt Relief and everything has worked out pretty good. I've always been able to access my accounts. If I ever have any questions or concerns, it's always been a pretty quick turnaround time. I got other issues with the law firm, but that’s a little bit different. Freedom Debt Relief is helping me get to the place where I'm at a lot sooner than I would have.
Thank you for taking the time to leave a review, Tony! We work hard to negotiate great settlements for you and we’re happy to hear that you’re pleased with your progress in the program! Our Client Services team is always here to help you at every step of your debt-free journey, so please feel free to contact us any time you have questions! Give them a call at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 18, 2019
I am so excited to be able to say what Freedom Debt Relief has done for me!! No more stress or wondering how to handle calls from collectors. FDR has done exactly what they promised and have always had my back. Thanks!!
Hello Kathy,
Thank you for sharing your review. Freedom Debt Relief is very excited to negotiate and resolve all of your accounts! We are very confident you will see amazing results and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 18, 2019
Credit card debt relief program is a lifesaver. Having lost my job due to injury. Had to use credit cards to pay for medical bills and medication. Also had to use them for truck repairs because nobody would give me a loan because of lack of a job.
Thank you for sharing your honest feedback, Bryan. Freedom Debt Relief is thrilled to assist you with your debt and we are looking forward to you obtaining financial freedom. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 18, 2019
The experience I had dealing with all the staff at Freedom Debt Relief was such a pleasure. Any and all questions were answered to my complete satisfaction. With their help, I was able to lower my monthly expenses and more important a little peace of mind.
Thank you for sharing your feedback, Mary. We are happy to provide the utmost customer service to all of our clients and we will continue to answer any questions or concerns you have. We are looking forward to seeing you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 18, 2019
Very organized and they answer to all my questions, it is a good way to consolidate your debts. When I received calls from creditors or any letter they always answer me right away that make me more relax because it is a very uncomfortable receiving calls and thank what is next. Thanks.
Thank you for your feedback, Gabino. Freedom Debt Relief is thrilled to assist you in obtaining financial freedom and we will continue to keep you updated with any new information on your account. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 18, 2019
Updated on 05/29/2019: Finally, I wised up and dropped my account with Freedom Debt Relief. They pay your small accounts; however, when it comes to ones with large balances nothing is done. I was told I must have my funds in my dedicated account in 5 - 7 business days. It is the law. I made a large deposit to payoff bills which was not done. Freedom told me it will take up to 3 weeks to get my funds. So, this is another fight I will have with them.. It is my money and give it to me NOW.. All they have to do is transfer to my checking account. Now is that hard??? This is one company you should stay away from.
Original Review: I would not tell anyone about Freedom Debt. I had the sheriff in my driveway serving me a notice. You're too slow on settling even when I sent you extra money...very dissatisfied with your company. Your company has me all stress out. I have lawyers now which I probably have to pay for all because you would not settle Bank of America.
We appreciate your feedback, Elaine. We are sorry to hear of your frustrations with one of your accounts and would like to apologize for the stress it has caused. We assure you we will be taking care of this matter and get it settled with our legal partners. A member of our team will be reaching out to you soon in order to discuss your account further. Thank you for choosing Freedom Debt Relief.
Reviewed May 18, 2019
Taking it all in that was being Explained to me it was a job for him And me But he did great. He told me if it’s too much at one time Please let me know. A. ** thanks you very much. By me being a new Customer I will have to wait to see how the Program works, for me That’s Fair.
This is great to hear, Barbara. Freedom Debt Relief is thrilled to take control of your debt and we are glad to thoroughly explain our program. We are very confident you will see amazing results soon. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 18, 2019
Great communication on your account. Portal is very informative. Easy to contact. Relief from debt pressure is priceless. I highly recommend Freedom Debt Relief if you are in a financial bind. You will not regret it. Just ensure you have funds to carry on about your life. Not have a credit card to fall back on can be cause pressure.
Thank you, Jim, for your review. Freedom Debt Relief strives to provide the utmost customer service and we are very happy to hear of your positive experience thus far. We would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 18, 2019
The representative was so very helpful. As I explained to her about the call she understood clearly. She was so very polite, respectful and kind. This makes anyone's day go better. I just say enough about this young lady. Thank you for your help. God bless you.
We greatly appreciate your review, Barbara. Freedom Debt Relief has your best interest in mind and we are happy to assist you through your graduation. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 18, 2019
Our initial contact was Jacqueline! She was professional, caring and very thorough! We were in a very stressful period when we called and it was wonderful to have a compassionate person! Jacqueline was very informative and answered all our questions. She spent 2 hours on the phone with us, and was very reassuring! The client dashboard is efficient and easy to follow! Mailing info was very timely!
This is a fantastic review, Terry. We are overjoyed to hear of your positive experience with Jacqueline and we are glad to support your journey in becoming debt free. Feel free to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
I am absolutely satisfied with all that F.D.R. has accomplished for me in becoming debt free. They have lived up to their word and I have seen positive results. I would definitely recommend them to anyone who needs help in becoming debt free!
This is great to hear, Mike. Freedom Debt Relief is very happy to assist you in becoming debt free and we are confident you will obtain financial freedom soon. Keep up the great work, and we would appreciate if you recommended our program to your family and friends. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Freedom Debt Relief. It's a very professional and reliable Company. Their employees are very professional and Courteous. They have been very diligents resolving my financial matters. Has been a relief not having many calls from the creditors. I have been in the program for 10 mos. already. I really recommend them.
Thank you for your review, Sara. Freedom Debt Relief is definitely the best debt resolution option and we will continue to provide the utmost service. We are very confident you will be debt free soon and we would greatly appreciate if you recommended our services to your family and friends. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
With 65% of my account negotiated, I am extremely happy with the progress. I was notified promptly about every settlement. The dashboard is very clear and gives you a clear picture of the account state. I am eagerly looking forward to my debt graduation date. Thank you FDR for making this happen.
Thank you for your wonderful review, Shiraj. We are overjoyed to hear of your accomplishments thus far with Freedom Debt Relief and we would invite you to continue using the Client Dashboard. This is a very useful tip while you become debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
A company who delivers the solution! They help repair my credit. With their website, it's easy to track each credit card and loan, and most importantly they reduced my monthly payments. I recommend to anyone interested in solving their debt problem.
Hello Donna,
Thank you for your positive feedback. Freedom Debt Relief has your best interest in mind and we will continue to assist you through your graduation. We are looking forward to your accomplishments in the near future and we would appreciate if you recommended our services. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
This company is helping us out of a bad position of our own making. They are doing exactly what they said they would do. Tami ** is our rep through this and she has been very helpful, the process is going along well. Thank you, FDR.
Thank you for sharing your review, Robin. Freedom Debt Relief is very happy to assist you with your debt and we will continue to provide world-class customer service. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Sometimes life can appear to be unfair. In an instance we can be bogged down with overwhelming debt. Fortunately, I came across Freedom Debt Relief. And now I am on my way back to financial freedom. Getting started was easy once I qualified for their program. Their staff was very professional, friendly, and knowledgeable, and knew exactly how to meet my needs. They have the tools and expertise needed to help anyone get a new lease on life.
This is great to hear, Lindell. We are thrilled to see your positive review and we are excited to see your accomplishments in becoming debt free. We will continue to provide world-class customer service through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
The support from FDR has been tremendous. Any representative, that I’ve spoken to, has been extremely knowledgeable and helpful. I would most certainly recommend FDR to a friend or colleague. I looked forward to continuing down the path of being debt free.
Hello Johnathan,
Thank you for sharing your review. Freedom Debt Relief is happy to support your journey in becoming debt free and our highly trained Client Advocates will continue to assist you in every way they can. We also would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Since I contact Freedom Debt Relief, my life change. It stop calls from debtors and now I saw the results in the credit bureau and it count for me. I am very happy because soon going fell free for my debits, thanks Freedom..!!
We appreciate your feedback, Jorge. Freedom Debt Relief is very happy to assist you in becoming debt free and we are looking forward to your next settlement. Keep up the great work! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Freedom Debt Relief have been very good to work with in helping me resolve my debts. In about three years I should be debt free. It’s been a long journey but I look forward to my graduation day when I am debt free
Thank you for sharing your review, Janice. Freedom Debt Relief is definitely the best debt resolution option and we are confident you will become debt free soon. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
I am happy with the service from FDR and the way they are managing my accounts. I do feel the service fees are a little high. It would be nice to receive fewer requests for reviews, it seems a little over the top with these requests.
Thank you for your wonderful review, Timothy. Freedom Debt Relief is very happy to take control of your debt and we do our absolute best to provide the lowest fee possible in comparison to the interest rate with your creditors. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
These very helpful folks know what they're doing. They stay focused and they're reliable. Great job, very effective communicators, and they stay on point all through the process. I was uncomfortable at first, but they explained it all, very Professionally I might add.
Thank you for sharing your review, Mike and Donna. Freedom Debt Relief is pleased to assist you both in becoming debt free. We will continue to provide the utmost customer service and we are very excited to see your accomplishments in the near future. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
I am so happy to have partnered with Freedom Debt Relief in paying down my credit cards bills. Now I am not drowning and in fear. Rather I found an alternative way to recover. I will be done in 2022 and then I will not have any more credit card bills.
Thank you for sharing your feedback, Gabriel! Our team wants to congratulate you on taking steps to resolve your debt and be debt-free! We are so happy to be your trusted ally in this process. If you have any questions or concerns, please feel free to reach out to our Client Advocates. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Every single encounter with FDR and their affiliates has been a pleasure. They make sure that everything is clearly understood, are upfront with every possible outcome, and extremely knowledgeable and friendly. I couldn't recommend them more highly for anyone looking for debt consolidation services.
This is truly amazing to hear, Jesse. Thank you for sharing your feedback! We look forward to continuing to provide you with excellent service and great savings. Please reach out to our Client Services department if you have any questions or comments regarding your account. You can also check on your progress on your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
I really appreciate what you have done for me. It has taken a lot of stress off me and I can see daylight now that you are helping me pay off my debts. I hope you know that I appreciate you for reaching out to me and helping me paying off the few debts that I have already paid off and I am looking forward to paying the rest soon with your help. Thank you Freedom Debt.
We appreciate your feedback, Teresa. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Freedom Debt has done everything they said they would do to help reduce amounts owed to my creditors. In doing so, I have experienced less stress and am greatly relieved. I have recommended your service to my sister. Thank you Freedom Debt Relief!
Thank you for sharing your wonderful experience, Sandra! We are so glad to have been able to make good on all of our promises to you. We will continue to provide you with customer service excellence going forward. You can keep reach of your program progress and view your settlements on your Client Dashboard located at www.fdrclient.com. If you have any questions, our Client Services team can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Freedom Debt Relief has helped me tremendously. With their help I have been able to get my credit cards paid off and be able to survive from month to month without so much stress.. I would recommend FDR to anyone needing help with debt relief.
We love to hear that, Sheryl! Thank you so much for sharing your success story. We are here for you should you need anything, even at the end of your journey. If you have questions or concerns, you can reach our highly trained Client Advocates at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Thank you Freedom Debt. I can sleep at night again. You have helped me get rid of debt and continue to do so. I love that I no longer have to talk to the creditors. You do it for me. Also the professionalism and kindness shown me helps as well. Keep up the great job!!
We're glad to be able to provide you the peace of mind you deserve, Sharon! We will continue to support you throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
I finally feel like I have control over my debt. It is so easy to add a debt and get replies. Everything is easy to understand and the text and emails are amazing. If I have any questions I can chat from my computer.
Thank you for sharing, Amber! It is an amazing feeling to be completely debt free and we cannot wait until achieving this goal with us. Please don't hesitate to reach out to our Client Advocates if you have any questions or concerns, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
Maeson professionalism, sweet personally and knowledge made me trust this company. He's a gem. Hope all will go well. My goal is to graduate fast and not ruin my credit so I can buy a house soon. Thank you!!
Thank you so much for your valuable feedback, Rhinna! We're here to support your goals and will be with you every step of the way until you graduate. Should you ever have any questions about your program please reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
I called to make sure on my end that I did it right. And the agent was very helpful. He also made sure to ask me if I had any other concerns and I said no. Thank you FDR!!! I have learned that at FDR you are very detailed at your job. Thank you all at FDR!!!
We appreciate your feedback, Lorenzo! We look forward to continuing to serve you, with your new loan. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached via phone or email. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed May 17, 2019
So far so good. I really appreciate having FDR. It has made my life a lot easier, haven't had any collectors calling me and it is so easy to have the money taken from my account directly every month. Thank you.
Jeannine
Thank you for your feedback, Jeannine. We are so glad that we have been of assistance to you in such a meaningful way. We look forward to continuing to provide you with excellent service. Please don't hesitate to reach out to our Client Advocates if you have any questions or concerns. They can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 17, 2019
The service is real good. It helps and I'd recommend Freedom Debt Relief. The consultant was a good person and I've had good luck talking to him. I liked the way he told me about the program. They also did a good job communicating with me. They got me set up with a client dashboard and they sent me something on the client dashboard. I go on there and find it. If I don't like it, I call them and find out more about it. Now, they're starting to take care of some of the problems with all that cards. But the settlement is gonna take 48 months. That’s what I set it up on, for the price. They're real good on working with me on the payment plan.
Thank you, Doyle, for the wonderful review and helping us assist others in becoming debt free by recommending our services! We’re happy to see that you’re utilizing your Client Dashboard. It’s a great tool to use to stay informed of your progress. Keep up the great work and please reach out to us any time you have questions about your program! You can contact our Client Services team seven days a week. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Updated on 12/07/2021: Always efficient and keeps me abreast of what is happening with my accounts. It is a relief to know that I will be out of debt when this is all finished. I can always rely on my accounts to be paid in a timely manner.
Original Review: So far my experience has been great. I look forward to becoming debt free and it looks like I have chosen the right company to help me achieve it. Looking forward to working with you and to pay off my debts.
Thank you so much for your positive review, Genevieve! We're glad you chose to partner with us in your journey towards being debt-free. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Creditor summons. Had to send papers to you and then get papers notarized and then send them back to you. Everyone a great help. Was nice talking and to everyone that helped me. I would tell anyone to go to your place.
Thank you for your great review, Christine! We're always here to provide you the support you need! If you have any questions for us in regards to your account, please don't hesitate to contact Client Services by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
During a time of grief and heartbreak, Eric was comforting and was honest explaining pros and cons of an idea I had yet 100% let me make my decisions without pressure. I was at ease with my decision. He was totally professional and knowledgeable on every subject and answered all my questions and concerns that were in my best interest.
We're thrilled to hear that you've had a wonderful experience with our team, Elaine. It's rewarding to know that we're helping you through a time of great need. Don't forget that we have a knowledgeable and helpful Client Services team that's always happy to help you any time you have questions regarding your account with us. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
It’s been very helpful. It has helped me get back on track look forward to getting good credit again. Thank you for all your help. I will recommend this to many other people so they can know how having good credit is very important.
Armenio, it's a pleasure to be able to assist in your path of financial freedom! We will continue to provide you an outstanding experience and be with you every step of the way. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I just entered the program a month ago and even though my bills are pending the Customer Service has be excellent with the exception of one person seemed a little annoyed. But I would certainly recommend your company to anyone who has endured what I have been going through.. Thank you.
Sharlene, we're happy to be able to help you on your journey to financial freedom! We assure you our advocates are trained to emphatically assist our clients' needs. If this was not the type of service you received, please accept our sincere apologies. If you ever feel that you have not received the best assistance please let us know and we will make sure to resolve this matter. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Very happy with Freedom Debt. So far everything is being taken care of! They handle everything with the negotiations and all that. They keep me well informed. Not had any problems so far. Would gladly recommend them to my friends.
Thank you, Tammy, for the positive feedback and rating! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I was unpleasantly surprised at first, when my credit rating took a 300 point hit. I have come to terms with that, and my credit recovery is on it's way. I would recommend that your counselors make clients more aware of that fact. Otherwise, good job.
Thank you for your honest review, Leland. We're sorry to hear of the negative impact to your credit score, however, we're confident that as you progress, you'll see that your hard work was worth it. Keep up the great work and please reach out to our Client Services team any time you have questions or need assistance by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
After one year in the program, I was invited to apply for Consolidation Plus and have been working to settle my debts even faster! Everything has gone smoothly and almost all of my debts are settled. Once that is complete, I will be interested to see how the transition from Freedom to Consolidation Plus is handled. That is the only reason that I gave four stars - because the process is not yet finished!
We greatly appreciate your honest review of our services, Amy! We're happy to help you fast track your success and we're looking forward to your graduation! Keep up the great work and please don't hesitate to reach out to us with any questions you may have! Our Client Services team is happy to help and they can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I am so excited to be close to graduating from Freedom Debt Relief. They have done an amazing job negotiating my debt for me. It was so easy and I’m glad I did this. I would recommend this program to anyone who needs to get help resolving their debt. Everyone I have had contact with was super nice and helpful. Thank you Freedom Debt Relief for helping me!
We, too, are excited to see you graduate, Colleen! The progress you've made thus far has been phenomenal and it has been our pleasure to help you put your debt behind you! Keep up your great work and don't hesitate to reach out to us any time you have questions or need assistance! Our Client Services team is available seven days a week and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I have enjoyed working out and clearing my debtors with the help of Freedom Debt organization. They made it possible for me to clear out my credit. Thank you so much. Wait to complete and receive the graduation package which I believe to be in couple weeks.
Congratulations on your fantastic progress, Migdalia! We're proud of your success and we're excited to see you graduate from the program! If you have questions for us in the meantime, please don't hesitate to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com! Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
The agent I spoke to on the phone was fantastic! She did amazing with my issues and gave me all the answers I need. However, I never hear from my personal agent, I have had to call multiple times to understand about my account status and was given false information multiple times. I was told on the 7th I had a payment being made for my last settlement and that turned out to be wrong. Mind you at that point I never agreed to any settlements. Then I was told my consolidation loan was to start in May from the very beginning and now it’s supposed to start next month? I am very upset with how long it’s taken this last settlement and the communication I have been promised that I do not have. Feel free to reach out to me once you actually take care of my account. I have never missed a payment and I’ve been very dedicated and all the things you asked out of me.
Thank you for bringing your concerns to our attention, Xaviera. We're pleased to hear that you had a positive experience with our representatives and the help they provide. However, we're very sorry that you've had a negative experience with your program. In order to address your concerns, we will have a member of our team reach out to you shortly. Thank you.
Reviewed May 16, 2019
I've only been in the program about 2 months and I already have 1 out of 15 accounts negotiated for more than half of what I owed. I'm looking forward to being free from these debts soon. Thanks FDR for your help!
Congratulations on your first settlement, Valeka! We're happy to help you along your journey to being debt-free, Please don't hesitate to reach out to our client services if you ever have questions or concerns about your program. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
FDR has been a lifesaver! Without them, I would still be receiving calls from bill collectors and stressing every day wondering how I was going to make ends meet. FDR has made everything very easy by having a very easy to use website!
Thank you for choosing us as your partner to help you get back to financial success, Shana! It's great to hear we have lifted the burden off your shoulders. Please don't hesitate to reach out to our Client Services department if you have any questions regarding your account, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I've had limited interactions with customer service but those that I have had were very easy and resolved my issue on the first call. I'm a little put off by the fees that are charged as it almost halves my payments to actual creditors but I get that this is how they make money so I'm less concerned and glad to be in a position to pay off my debt with an easy monthly payment.
We're happy to hear your accounts are being settled, Marcey! We support your decision to become debt-free and will be by your side at every milestone. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
So far so good. I have had a couple of emails, but no mean phone calls. I am calmer than I have been in a long time. Thank you for your service. All of the people I have talked to have been very polite and helpful.
We're happy you shared the positive experiences with our staff, Carolyn! We're happy to partner with you and will be by your side every step of the way if you ever have any questions. Our Client Services department can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I had a great experience dealing with Pam **, she explained in depth on how this process would work for my situation. I was told what script I needed to give to my creditors and the number for them to call on my behalf.
Reviewed May 16, 2019
Thank you so much for helping me in this difficult financial time. You gave me money back out of my account to pay my electric bill so that my electricity didn't get cut off and you deferred my payments for two months to give me time to get some other overdue bills paid. Thank you.
We understand your hardship and are always happy to help out, Lillian! Don't hesitate to reach out to our Client Services department if you have any questions regarding your program. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Having just started, I find everyone I have spoken to to be very helpful; knowledgeable and wanting the best for me. Information provided answers most all my questions if not when I have you representatives fill in all the rest.
Ann, we are pleased to receive your wonderful feedback! We want all of our valued clients to share the same experience and service you have received. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
I am very excited to get my debt cleared up. Starting a new fresh journey..!! Thank you for giving me the opportunity to get out of debt and be stress free!!! Thank you thank you. Super excited. Feeling stress free already.
The entire Freedom Debt Relief team is here for you every step of the way, Veronica! We will continue to provide support throughout your journey with us towards your financial success. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Freedom Debt Relief has helped me through a great hardship and has greatly reduced my debt with my credit card companies. I would highly recommend. I even was so satisfied I recommended them to a family member who is also very pleased with their service.
Thank you for your positive feedback regarding your program, Claire! It's great to hear you're getting the saving your deserve, keep up the great work! Should you ever have any questions or need assistance along your journey please reach out to our Client Services department. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Freedom Debt has been very helpful in assisting me in reducing and eliminating credit card debt. I would recommend them to anyone who has accumulate a large amount of credit card debt and are looking for a way to eliminate that debt.
We're glad we are able to assist you in your journey towards a debt-free future, Bruce! Please don't hesitate to reach out to our Client Services department if you ever have any questions regarding your account. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 16, 2019
Freedom Debt Relief is helping me with my credit cards to get my credit cards and personal loans out of debt. Their rep seems really nice. I feel comfortable with her and I don't have a problem with her at all. They were good enough work with me on my payment plan.They're taking money out of my account every two weeks, and if they're doing that, they're doing their job. Every now and then, I look into my account to see where I'm at but I don't see any problems. I'm pretty satisfied with Freedom Debt Relief and I have recommended them to a couple of people already. I told them if they wanna get out of debt as fast, Freedom Debt Relief is one easy payment.
Thank you for your thoughtful review, Lydia! It’s rewarding to hear such great feedback about our Client Services team. We look forward to working with you on this journey to becoming financially free and appreciate your recommendation of our company to others. We’re here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at (800)655-6303 or you can chat with us through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 15, 2019
This is a great choice that I had made for my Credit Card debts. Freedom Debt Relief and their Law firm is there every step of the way to take care of any issues that involved settling account issues and answer any needed questions.
Hello Corey,
Thank you for your terrific feedback! We hope to continue to fulfill your requests and settle your accounts in a timely manner. We value each and every individual client and we are happy to assist you in becoming debt free. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
If I would have known how easy it was to consolidate. I would have done it sooner. Signed up and had little to no contact with creditors. Freedom Debt Relief handled it all. Any problems that did arrive were handled quickly and effortlessly on my part.. So so so much easier than bankruptcy. And a lot less stressful. Thank you FDR for my debt relief.
We're proud to be on your side, Wendy! we're here to support you throughout your journey to debt freedom! Should you have any questions for us in the future, please don't hesitate to contact our Client Services team! They're happy to help and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. We're looking forward to your continued success and thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I've just been making small payments to my credit cards to keep them going. Couldn't make a full payment. Didn't answer the phone. Finally I saw a ad for FDR and called. Actually when my husband was alive, we got in the same predicament and with FDR we learned to live without credit cards.
We're happy to be helping you, Betty! It's rewarding to be on your side to help you reach your financial goals! Keep up the great work and please don't hesitate to contact us when you have questions or need assistance with your account. Our Client Services team can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I am a credit cards addiction. I had to do something about it to get me out of debt. I enrolled in Freedom Debt Relief. Was a little nervous about it, but with the all the help from Melissa ** had provided me the information and help me to enrolled the program. I am very thankful for that. I am in a long financial recovery, but more relief. I am learning my lesson.
We're happy to step in and lend you the helping hand you deserve, James! We're excited to be working with you to help you reach your financial goals! Keep up the great work and please reach out to us any time you have questions! Our Client Services team is in-house seven days a week and they can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
This was a great company to start out with. Just went in a few short months. Their sister company called us to do a full debt consolidation program. To get all of our debts paid off at once instead of having to wait to have them paid off. Could not be happier. I would recommend this company to anyone trying to get out of debt. Wonderful friendly people!
This is fantastic, Donna. We are overjoyed to hear of your positive experience and you made the best decision to enroll in Freedom Debt Relief. We are confident you will see amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Very knowledgeable. Did not push to join and a relief from stress and a great help, in correcting my debt and credit rating. I would use again if I ever get into debt again which I will not. I paid my creditors on time but the money was getting less and less what I made and getting harder and harder to keep up the pay on time.
We're happy you chose us as your partner on your journey towards a debt-free future, Joanne! It's great to hear about the relief of our program has brought to you and we will continue to support you every step of the way. Please don't hesitate to reach out to our Client Services department if you ever have questions about your account. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Updated on 05/12/2021: I was sued by a creditor due to negligence on FDR missightedness - yes one of my accounts was duplicated with wrong accounts #, thus being enrolled in the program created a problem with representation...although I enrolled in the legal program no representation was present for court causing me to be sued and WAGES to be garnished!
Original Review: I'm not sure why there are moving on with a willing client regarding my debt... Instead they keep trying to get me to authorize a settlement on a client who not only escalated the amount owed... but raised the value of the settlement as well. Freedom Debt Relief doesn't look like it is trying to promptly handle my other accounts!
We're sorry to hear of your concerns regarding our negotiation efforts, Ms. Johnson. Please know our negotiators work very hard to obtain the very best settlements possible for our clients. However, our clients do have the option to accept or decline the settlement agreement. We would like an opportunity to discuss your concerns further so that we can come to an agreeable resolution and get you back on track regarding your graduation path. A team member will be reaching out to you shortly, using the information we have on file. The opportunity to service your financial needs is greatly appreciated. Thank you for choosing Freedom Debt Relief.
Reviewed May 15, 2019
I am very pleased with the progress. They have gotten settlements from all but one of my creditors, and they are working on that. I like that they check in with me to let me know how everything is progressing.
This is great, Tanya. Freedom Debt Relief has your best interest in mind and we are very proud of your settlements thus far. Graduation is coming soon, keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Excellent Service. I feel completely supported by this company on getting my debt reduced and eventually gone. I would recommend this to anyone who wants to finally get a handle on their finances. I was suspicious at first because it felt too good to be true but I went with my gut instinct and it is everything and more than what I needed to help me with my debt.
Thank you for your review, Jennifer. Freedom Debt Relief is definitely the best debt resolution option and we would greatly appreciate if you recommended our services to your friends and family. We are confident you have a very successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Good at getting debt taken care of. Wish they could talk down little lower. Had two taken care. Hoping to get rest of them taken care of with Freedom Debt Relief within next couple years. They really help get debt taken care of.
Congratulations on your first two structured settlements, Terry! We will always strive to get you the best settlement possible and send you our important updates as we reach out to your creditors. Please don't hesitate to reach out to our Client Services department if you even have any questions along your journey with us. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I'm so very thankful that FDR accepted me into their program as I was in the beginning stages of drowning in debt. And now I'm able to pay all of my regular bills and be a bit above water, it such a relief to not be struggling any longer. I would definitely refer/urge friends and family to check out your company.
Thank you for your feedback, Sherry. Freedom Debt Relief is thrilled to assist you and we will continue to take control of your debt. We are very confident you have a successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I had some serious issues with my car and needed to come up with extra funds. I contacted Freedom Debt Relief and let them know that the monthly withdrawal needed to be cancelled. They honored that so now I am able to get my car back. Thank you Freedom Debt Relief.
Thank you for sharing your honest feedback, Naena. Freedom Debt Relief is very happy to support your journey in becoming debt free and we will continue to assist you in every way we can. We wish you the absolute best through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I found and receive good satisfaction, attention and solutions respect to all my debts. Is a hard process but with the help of Freedom I can do it much better. My wife and me have the opportunity to resolve our highest interest and save time and money with freedom.
It's great to hear about your success in our program, Damian! We're always here for you if you ever need assistance with your program. Our Client Services department can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Mike ** was extremely helpful and very good at explaining how program works and advantages and disadvantages of the program. I have heard very good things about FDR and am glad I finally contacted them to help me get out from under the debt I have been drowning in.
This is great, Kristin. We are thrilled to hear of your positive experience with Mike and we will continue to provide the utmost customer service and professionalism. We have your best interest in mind! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
So far my experience with FDR has been very good... They have worked with me through my hard times of financial struggles... So far all the customer service reps have been great... Every time I have called... They have worked with me... They have dud everything they can do to help... Thank you.
The entire Freedom Debt Relief team is here for you every step of the way, Ronald! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I spoke with Michelle on May 14 because, after downloading my account data from Crossroads Fin. Technologies and analyzing them in spreadsheet format, it appeared that the settlement fees I was paying far exceeded the amount being paid to creditors. Michelle was extremely friendly, polite and professional. She walked through my spreadsheet with me and explained how fees are allocated as a percentage of the gross amount placed for resolution for each account. She also explained that, since I am resolving accounts with very high balances early in my program, fees will appear to be "front loaded" but over the entire term of my program they will level off and decline to the amount stipulated in my original agreement with FDR. Michelle did a thorough, professional job - she should be commended both for her knowledge of how the FDR debt resolution program works and her superb customer service skills.
We're so glad you were able to connect and have an amazing conversation with our representatives, James! Our entire team is here for you if any questions or concerns about your program come up. Our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I spoke with someone in the early morning (PST) when I saw on my dashboard that my graduation was 2 months early; she confirmed and cancelled the coming draft for this month and said she would cancel all upcoming drafts; when I received the email confirmation, it had the coming month cancelled, but resumed the following month and every month thereafter for 1 year. I called on my lunch break and the matter was quickly resolved, apologized for the error and I even get a small refund of $20 at some point when my whole case is tied up in a graduation bow! I am so happy I am done and thank you so much! EVERY person has been kind, helpful, and wanted to see me at this end goal of graduation asap! I reached it 2 months early so GO ME!!! Thank you for educating and training all staff members well!
Congratulations on your financial success, Laura! We're happy we are able to be your partner and help you achieve the goals you deserve! Don't hesitate to reach out to our Client Services department if you ever have any questions about your account, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Every is fine at this time, thank you! I would be happy to recommend this program at any time to a friend or any associate. I am very happy with this so far and expect to continue to be in the future. Thanks again.
It's great to hear things are going well with your program, James! We will always be here if you ever have any questions or concerns about your program. Our Client Services department can be reached at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
The only problem I found is that I was originally told that if I made the payments that it would take five years or until 2020 to finish. Now as we are going along that was changed to 2022. That is 2 more years of deposits and a lot more money out of my pocket.
We can understand your concern regarding your graduation path, John. The graduation date is dependent on many factors such as settlement amounts and your monthly deposits. If you have any further questions or concerns about your account please reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Extremely professional and polite - Ben ** and all other affiliates worked exceptionally hard and were very efficient, I thank all of your employees who assisted me. Could not have asked for a better group of individuals especially Ben ** who I call if I need anything and he always responds promptly. Thank you Freedom Debt Relief. VTY, Ron **.
We're glad to hear about the great service you received from our staff, Ron! If you ever need anything please feel free to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
I am very happy with the majority of my experience with Freedom Debt Relief. My only complaint is that there are times when I feel like I have no idea what is going on. Maybe a bit more communication would be helpful.
We value your honest feedback, Kristi. The entire Freedom debt Relief team is here for you if you ever have questions or need assistance with your program. Please don't hesitate to reach out to our Client Services department, they can be reached at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2019
Everything has gone very smoothly during the beginning "sign up" phase. It is very early yet, just past the time for the first "missed" payments to the credit card companies and I made the first "payment" to FDR today. So far just waiting to see what happens. I'll know more in a few more weeks.
Thank you for sharing the experience you have had since beginning our program, Patricia! We support your decision to get deft free and the team is here for you if you ever have any questions or need assistance along the way. Our Client Services department can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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