Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 7, 2020
It was my fault to be in this situation. The program works, Negotiating debts, but at the pace you can save money for it. I wish this can also negotiate Your credit score too. By the end finished will be negative 800.
Thank you, Kendall! Although our program could impact your credit rating, but the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. We can't wait to help you obtain financial freedom. We are here to support you at every step of the way, so please feel free to contact our Client Services team any time you have questions at 1-800-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 7, 2020
I like that it’s easy to understand everything on Freedom Debt's website. I did everything online. They do everything really quickly, and their communication is good. If there’s any problems, either they call me or I can call them.
Teresa, thank you for the feedback! We are ecstatic you find the portal to be beneficial to your program. We encourage you to continue using the Client Dashboard, since, it is a great tool to follow all updates with your program. Also, don't hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 7, 2020
I was impressed that my debt consultant was willing to help and I was comfortable working with him. I’m almost done with my consolidation. Working with Freedom Debt Relief was good.
Hi Carol! We are glad our team of professionals have been able to make this experience comfortable and worthwhile! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 6, 2020
Because of Freedom Debt Relief, my credit score is climbing. They are helping me reshape my future. I was in a downward spiral and they showed me how I could change that by following their excellent program and trusting their methods. I'm almost there!
Katherine, we are so excited! We are glad the program methods have been beneficial for you and you like the results provided. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 6, 2020
From the moment I emailed Jeremiah, everything went smoothly. He answered all my questions and concern. I'm very pleased with everything so far. I am a very satisfied client. And hopefully I'll be able to refer people in the same situation that I put myself into.
Hi Isabel! Thank you for sharing your experience. We pride ourselves in being transparent with all our clients and ensuring they are aware of their options. We will continue to be your advocate to the financial future you desire. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 6, 2020
I called to ask for help in suspending my monthly deposit to help during this time of Covid19 unforeseen expenses. I was greeted in a friendly helpful, professional manner and given the assistance we needed. Thank you so much for your understanding.
James, we appreciate your feedback. We understand how the recent hardship has made it difficult to stick to your gradation path. However, keep in mind in the future you can add funds to your account, and that will help you expedite your program. If you would like to discuss your account more in-depth, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2020
Doing a great job with my accounts and can't wait until all the accounts are settle and taken care of. Customer service is great too. Anytime I need help or question can always count on them to help me. I was little worried about how this was going to work out for me but it's great.
Wesley, thank you for sharing how great the program has been for you so far. We are happy to be your debt settlement company and are excited to see you complete the program successfully! You can call us anytime you need us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 6, 2020
The lady was very personable and very helpful. She does great at what she does. I would take her a million times more than some of the unfriendly previous ones that I have had. People don't understand the struggles of life.
We appreciate your honest feedback, JoLynne! We aim to give our clients excellent service, and we are glad we could deliver. We know it is never easy to discuss your finances, and we just want you to feel comfortable doing this process with us. Please reach out if you need anything at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 6, 2020
Yes I would refer a friend, now I can breathe a little easier after getting on the program, I have tried many times before but was always scared, but now that I did the people there are so friendly and very professional, knowledgeable, thank you Freedom Debt Relief.
Sarah, thank you for sharing your experience! We are glad we could make this journey as easy as possible. We are so glad you find our professional helpful and knowledgeable while they guide you to the future you desire. Please continue to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2020
My experience has been very good. Every call has been positive and I've been helped very well! I have gotten some relief from my debt but am confused as to why the B Of A has not been taken care of yet?
Hello Teri! We are pleased to see you are moving along the program successfully. Keep in mind for us to receive the best deals possible, we have to have funding available for negotiations. As long as we continue accumulating funds, we should have no problems meeting your goals promptly. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 6, 2020
I am relieved with their help to get me out of debt. I have been in debt for so many years it’s unbelievable and finally I found that relief in FDR that it should give me confidence to pay off my credit card bills. I am so grateful and in a couple of years after it’s all paid off I will be free at last!
Steve, thank you for the review! We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 6, 2020
The program is great but at this time it sucks because I aint able make payments due to the covid19 but outside of that I love the program and hope it will get me out of doubt pretty fast but until then payments is on hold.
RJ, we are really glad your program is going so well. We can understand because of recent circumstances keeping up with your schedule deposits can be difficult. Please lean on us in the event you need anything at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 6, 2020
Asked about this Friday's $348,00 payment. Due to the COVID19 situation I have been self-quarantined per my Dr. At Memorial Sloan Kettering Cancer Center and Bills are late and had to change my infusion appointment from MSKCC in NYC to Bergen, NJ to avoid being in the worst area for COVID19.
Gerianne, thank you for sharing your thoughts with us. We are sorry to hear due to the current events you are facing another hardship, but we want you to know we are here to give you our support no matter the situation. If you need some assistance regarding your program or any upcoming deposits, please reach out to our team of professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2020
I have been a customer of Freedom Debt Relief since 2016. My first two credit cards were negotiated pretty quickly, so I looked forward to “graduating” on time. FDR negotiated my third credit card for 50% of the initial debt just like the first two. I was both grateful and excited. As the third installment of three was just about to go out, I got a notice that the law firm holding my debt went out of business. Long, ridiculous story short is: it disappeared for 12+ months freezing the money that I paid in the first two installments along with it. No one could find it or tell me if I was to get the money I had already paid back. Subsequently, it froze my fourth, and last credit card debt as well so my accounts were literally in no man’s land while FDR tried to locate the lost debt.
I called many many times and every time I was treated like a new customer even though my story and communications were logged in my file. Very few representatives were forthcoming about what FDR knew. The lost debt finally surfaced 18 months later in April 2019. The debt has still NOT been negotiated because Moss law firm in Lubbock, Texas refuses to negotiate. Meantime, my fourth credit card has finally been negotiated mind you 2+ years after the first Chase credit card was negotiated. Why? No one will say. According to FDR that has lost my respect and trust now insists they offered Chase six different offers over the last 12 months and 75% was the best the negotiators could do. Tack on FDR’s 23% fee and looky there, I am paying 100% of my debt FOUR years later! Wow! What a deal!
The best part is entering FDR and refusing to pay my credit cards, as they expect you to do, plummeted my credit score from 800 to 600. I still have not recovered my credit score even though I have settled three out of the four debts I submitted back in 2016. My advice: do NOT enter into this “partnership” with FDR. If they don’t have top notch negotiation skills which in my case they have clearly shown they do not, then the credit cards have all the power, so why pay FDR 23% in fees and sacrifice your credit score for very little savings and a whole lot of bad credit headache.
Reviewed April 6, 2020
I called Freedom to get rid of bills. I've been in the program for four years now and I've closed out six accounts. Everything's good and I'm very satisfied.
Congratulations, Carla! We are so pleased to see the results the program has provided for you. We work hard to reach the best settlements possible for you! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 6, 2020
I was on the computer one night looking for someone to go to because we had went through the flood, and I was having problems getting my bills and stuff paid. I went with Freedom Debt Relief and everybody’s been great. It’s made a big difference because when they negotiate for you, they help a lot.
Greetings Barbara! We are glad we have been able to provide you relief when handling your debt. We are excited to get you to the finish line of financial freedom! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
I’m pleased with my results. They been very helpful with me, thank you for your time and your help to get me where I want to be. I will tell my families and friends about your company. So again I’m very excited about this and I’m very very happy you’re making my life better than before. Thank you again.
Hi Dung! We are glad our amazing team could help you during this difficult time. We look forward to seeing you reach your goals of financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 5, 2020
They are always great and responsive! I I’ve never not had an issue with reaching them. And they’ve helped me all along the way! They have resolved 6 of my huge debts in under 24 months arrest and they’ve been great to deal with!
Carlos, thank you for leaving us a review. We are happy to be your debt settlement company and are excited to see you complete the program successfully! Congratulations on all your success thus far, please continue to lean on us if you need anything 1(800)-655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 5, 2020
I feel so good after I take the decision to call Freedom,,, Being a member is wonderful relief. I sleep better. I don’t have nightmares. Before I was so stress. Now I going to start living a better life. Thanks Freedom. God bless you. Bye,,,
We are ecstatic to hear how relieving this process has been for you, Adelelmo! We like to ensure our clients don't just receive debt relief but also stress relief when allowing us to handle their finances. If you need anything, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
I was confused about the graduation date listed as it did not match the number of payments to go listed. Also wanted to know the pay off amount, The graduation date listed was a year and a half out yet I only have 11 payments remaining. Everything was explained to me and cleared up. The CSR was very nice and patient. I do wish that the dashboard had a total pay off amount listed on it.
Hello Donnamarie! We are happy to hear you were able to get your questions answered and any confusion cleared up by our team of professionals. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 5, 2020
If anyone financially is struggling, the right way to get out of it is to deal with FDR. With it, you will be a winner. Be confident. For me, I am and very soon I will be free of that burden. Thanks FDR.
Anonce, thank you for the kind review! We are happy to be your advocate during this journey of finding your financial freedom. Lean on us if you need anything throughout this process. We can be reached at by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
The person was helpful in reducing my bi monthly payments as I am out of work due to the covid 19 pandemic. I will resume a higher payment schedule once my financial situation changes. I am still committed to resolving my debt, and I understand it may take a bit longer, but this is the reality right now. Thank you.
We are glad we could assist in the matter, Ms. Sheffield. It's disappointing to hear you've been directly impacted by the epidemic. Thank you for reaching out to us to see what options were available. We wish you the absolute best and thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
Didn't know a thing about this company, listen and they treated my with respect, showed how to go the procedure step my step, didn't degrade me for putting myself in this position. I wish I knowed this company years earliy I wouldn't be in this mess, thanks for all the help.
It is our pleasure, Michael. Thank you for placing your trust in our service! We take great pride, guiding our clients toward brighter financial futures. As you continue the journey, be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed April 5, 2020
I stay with the program long as they dont close. I was with another onw who closed on me left me hanging. I paid it off myself. The program is a excellent way to get through this. I appreciate it when they email me.
We are sorry to hear, Dewey, about your previous experience. Thank you for placing your trust in our program. It is an honor to serve your financial needs. Always feel free to contact our Client Services team any time you have questions regarding your account. Feel free to email us as well at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 5, 2020
Someone recommended Freedom Debt Relief. Our debt consultant seemed to have all the right answers on everything that we asked him, and he explained everything to me. As far as payment plan, they came up with an amount. They kind of went through everything, and they said, “This is probably what it would be and how long it would be.” I thought a couple of them would be done sooner, but they’re a little bit longer than I thought it would be. I had a big claim that was a little bit higher than I thought, so we had upped my payment. Right now, it’s a little tough because of all that’s going on right now. You can defer like a couple of weeks, but I hate to do that. If something doesn’t make it in, then I might have to start all over, and I don’t wanna do that.
I've been with the program for almost two years. I’m probably paying more than my mortgage payment for my debt relief program. That’s why I wanna get it cleared up. I never wanna stiff anybody on anything, but it seems like we just couldn’t catch up with the credit cards. Freedom is working out because I know we got a couple paid off.
Hi Michael!Thank you for sharing your experience with us! As long as you continue with your program commitment each month, we feel you will be satisfied with the negotiations done on your account. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
I was referred by my union to Freedom Debt Relief. My debt consultant is a really good guy. He walked me through the process. He explained to me the detail mostly how it works. He calculated all of my debts together and he told me how long it was gonna be my graduation date and how much my payment plans were. I feel very comfortable working with him. He was very professional. It seems like he's been doing this for a while. So, his professionalism was what woke my attention.
As far as the payment plan, we got into an agreement. As of now, we already did about three settlements, and I got three more to go, and then I'm almost there. Two settlements happened one month after another. So, it was really quick. Working with Freedom is a breather. In the beginning, the interest rates were choking me to a point where I thought I was not gonna be able to pay all of my existing debt, and then I had so many outcomes in life. I had a government shut down. Before the government shut down, I had medical expenses and I had fallen sick. Before I got sick, I was in student debt. So, it was like three things back to back that happened to me. Plus, my rent got high. I live in California. I thought I was not gonna get out of it until I was referred to the program. I recommended Freedom to a friend a few years ago, and they're also doing very well.
Erika, thank you! We are proud of our professional mannerism and ability to cater to our client's financial needs. We cannot wait to reach your goals. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 5, 2020
Updated on 3/8/2021: I have never been so happy that someone has finally help me to get my credit in order. They are very helpful, reliable and you can get help. Anytime you call someone is always answering the phone not a machine a phone who understand you and wants to help you.
Original review: The signing-up process and getting started took about 20 minutes. It was fast. The dashboard is good. At least I know I don’t have to keep calling. I just kinda fell back with the payment ‘cause I had a little bit of an emergency. They put me to $25 until next month, then I go back to the original, ‘cause I was about to cancel.
Hi China! We understand hardships come up, which is why we like to be there for our clients in the event they need us! As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 4, 2020
On 4/3 I contacted Freedom and found out that if I could pay $1100.00 and I had several thousand that was already there for finalizing some of my last accounts that it would with the $1100.00 pay off and no more monthly installments. Just happy.
Congratulations, Michael! It sounds like you have the opportunity to accelerate your Graduation Path. This is always an exciting event! As you expediently head to the finish line, be sure to contact us with any other questions regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Updated review: March 30, 2021
Thanks for all the months of help. I am very pleased and grateful to be all paid off. It was an easy process to complete this program. I could not have done this without your help. It feels so good to be debt free again.
Original Review: April 4, 2020
Things seem to be progressing well. I am glad I reached out to you for your help. However, a couple of my creditors have sought a third party to collect their debt. I have been told twice now that that collection agency will not work with you. That’s not what I was told when you first set this with me.
Congratulations on the progress you've made in our program, Mary. We're glad to hear you're satisfied with our negotiation efforts. Please contact our Client Services team at (800) 655-6303 with any concerns regarding your account. Feel free to email us as well at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 4, 2020
Unable to pull up my account online to review. I continue to get kicked out when trying to review my account. I've tried calling for assistance regarding the matter but still no change. Please advise. Thank you for your assistance.
We're sorry to hear about the technical issues you're experiencing with the Client Dashboard. Being able to access your account information at any time is extremely important. We will have a team specialist reach out to you right away regarding the matter. Thank you for bringing this to our attention and for choosing Freedom Debt Relief!
Reviewed April 4, 2020
I have been affected by the corona virus shutdown. I had a big concern about my Freedom debt payments. I don't have any income coming in because the company I work for had to shut down. I contacted FDR and told them of my situation. They didn't hesitate to help me with this. I was able to defer three months of payments. This is such a relief. Thank you Freedom Debt Relief. If you are not using Freedom Debt Relief for your financial relief, then you are missing out on a great company to help you.
Thank you for sharing your personal experiences with us, Tommy. We're terribly sorry to hear you've been directly impacted by this pandemic. Hearing that our Client Services team was able to quickly find a solution that worked for you is relieving. Thank you for reaching out to us to see what options were available. Be sure to visit your Client Dashboard at www.fdrclient.com to view any important communications regarding your account. We appreciate your feedback and thank you for choosing Freedom Debt Relief.
Reviewed April 4, 2020
Take a real good look at your finances and think before you hire these people. I went thru Hurricane Harvey and like 90% of the people the insurance companies did not cover the devastation. I made a big mistake and charged a bunch on my credit cards, I was undergoing chemo at the time and had to get my house livable. I went to Freedom Debt Relief, I had NEVER been late on a payment for anything. They told me to stop making my payments so that everything would go into collections, then they could negotiate. Granted they did save me almost $12,000.00 but in the process it absolutely trashed my credit.
My credit scores were in the 400's. Then the next big bang comes, at the end of the year all the companies they negotiated with sent me a 1099C and I had to pay taxes on the savings as additional income. Then they hand you over to another company called Freedom Settlement that gives you this big song and dance about how great you are at paying your bills and they are going to loan you the money upfront so your credit score will start coming back faster. Then all of a sudden you realize you are paying back $30,500.00 for the money they negotiated.
When I first contacted Freedom Debt Relief I had good credit and could (and should have) taken out a consolidation loan at about 5% interest and paid the cards off but I didn't. They are going to come on here and rebut this review by saying they told about all of this. Well it's true, they did, but imagine having gone through a hurricane and going through chemo at the same time and you're a great candidate to listen to anything that might help. They tell you these things are going to happen but they tell you so fast and make it sound so good that in desperate times you're ready to do anything.
I'm only leaving this review to let you know what the bottom line is going to be, never did I think for the next 5 years I would be paying them more than my house payment a month, my payments are $566.00 month. Please check around and find something else first. The credit companies will negotiate with you personally, you don't need to pay someone else to do it for you. I take full responsibility for using them, no one held a gun to my head but if I can save one person from this then this review was worth it. They will even pay you $250.00 to refer someone to them. I would rather save someone else from what I am dealing with, thanks for listening. If you have any other choice, and there are many, like negotiating yourself please do it.
Reviewed April 4, 2020
Every time have called to get help the person who answers is very friendly and helpful. Love your company. I just wish we could stay in track with our monthly payments. I have recommend your company to friends and family to help them get out of debt.
Thank you for the positive feedback and for recommending our program to others! We are thrilled, David, for the opportunity to serve your financial needs. We're also glad to hear how much you're enjoying your financial journey. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 4, 2020
I have experienced each time I contact customer service a positive outcome. The online dashboard is easy to navigate. Yes, I would recommend FDR to anyone who needs a helping hand. My advisors are only a phone call away. The only option I have of the service is a good one after three years of interaction. Thanks for helping us resolve our debt.
Reviewed April 4, 2020
I sent in legal paperwork work from one of my company. The First Lady that I talked to told me to go to the Clerk of Court. I told her that was why I was paying your company to settle the debt. Her comment was we will take it off your account. I told her that was not how this program was supposed to work. After arguing with her I got irritated and hung up. A couple of days I called back and talked to a different CS. He was very helpful and professional. It has been 2 weeks and I am still waiting for an answer on a settlement. I also added money to my account to help settle the settlement.
Reviewed April 4, 2020
Freedom Debt Relief is trying to help me to be free from my debt. It made my life comfortable. I'm satisfied with the debt consultant as well.
Thank you for leaving us a review, Francisco! We are so glad our debt consultant could be there for you in your time of need when enrolling. We like to ensure we go over our client's options as we know this can be a hard decision to make. If you ever have any questions, please reach out to us at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2020
I looked debt relief up online and I went by everybody’s words. A lot of people seemed to point the number one one was Freedom, so that’s what I went with. Their customer service was wonderful. Even now, when I call and check, it’s wonderful. They all are very knowledgeable and they're very helpful with my questions. They explained everything to me in the beginning, and how long it would take. With my memory, I don’t remember anything, so every now and then, I give them a call to just go over things with me.
In the beginning, I had the same gentleman that I was talking with and he explained everything very well to me. Going through the program was scary. I never did it before, so I was nervous and wish I didn't have to do it. But it was nice that it was there to offer us a way out of a lot of headaches. Within three months, my first two debts were taken care of. I was surprised how fast it did. I didn't have that many credit cards in the program, so it’s not gonna take as long, but there was a couple that were kinda high, so that’s gonna take a little bit longer than I expected. I really am happy with everything. I feel that they cover everything when you first start and then they're there to help you throughout. When you call up and ask a question, they're there to answer. I’m very satisfied.
Hi Cynthia! We are so thrilled to hear your program is going well! We understand how big of a step this is, and we are proud of all your hard work thus far! Feel free to check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed April 3, 2020
There has been one account cleared so far with several being worked on. I thought things would move a little faster in getting the accounts set up for payment because of the amount I am contributing per month but good things take time, I guess.
We appreciate your feedback, Maureen, and congratulate you on the progress you're making. We also thank you for being so patient as our negotiators work to obtain the best settlements possible. As the journey continues, please let us know if any questions come up. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 3, 2020
Thanks for the loan hardship with me. Hope this will get my stress relief from me. I appreciated for all the help with the people that needs help. Just to let you know what I just experience that I hope this will work. Because I've been scam a lot. With thousands of dollars. I would like you to provide me documents of my loans. Be paid by my loans. Hope you all understand. Thanks again. BE SAFE.
Welcome to Freedom Debt Relief, Ms. Raras! We are thrilled for the opportunity to serve your financial needs. Thank you for placing your trust in our ability to resolve the enrolled debt. We're terribly sorry to hear about previous experiences you've had that did not turn out as planned. We encourage you to contact our Client Services team with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed April 3, 2020
Everyone was professional, caring and knowledgeable. FDR saved me thousands of dollars, reduced my debt by over 40% and gave me peace of mind. Especially in these frightening times. They negotiated well with the banks and kept in touch with me the entire time. I especially appreciated the Dashboard so I could follow the progress.
Terrific feedback, Myrna! We are so proud to hear about the amazing experiences you've had with us. We're also glad to hear you are confident using your Client Dashboard! Keep in mind you can also chat with us live if you have any questions. Congratulations on the huge success you've had in our program! Thank you for choosing Freedom Debt Relief as your resource to a brighter financial future.
Reviewed April 3, 2020
Excellent customer service, very helpful and ready to help you with your needs. Aidan was very professional, took care of my situation fast and easy. Would highly recommend the program to all my friends that are financially struggling especially in these hard coronavirus epidemic.
We're so grateful to hear this, Ms. Gonzalez. It's always rewarding to hear clients share the positive experiences they've had when communicating with us. Please continue to reach out to us whenever assistance is needed. We're always happy to help! Thank you for being the greatest part of Freedom Debt Relief.
Reviewed April 3, 2020
I really am just starting my experience with Freedom Debt Relief. I am happy with what I have seen so far. The process has been informative and transparent. I look forward to when results start coming in. This is the fresh start I have been looking for.
Welcome to Freedom Debt Relief, Scott! We are thrilled for the opportunity to guide you to a brighter financial future. Thank you for trusting our process and sharing the positive experiences you've had. We hope you continue enjoying your journey to financial freedom. Be sure to visit your Client Dashboard at www.fdrclient.com to view important communications regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed April 3, 2020
I have enjoyed the experience (although I am ashamed I got into it in other place), but relieved that I can get my debt taken care of quickly. No stress and worry ever again! Very helpful and nice. Thank you.
Thank you for sharing with us, Ms. Combs. As we tell all of our clients, there is no need to feel ashamed. Every day, our Certified Debt Consultants talk to people who have lost their job, going through a divorce, a medical illness, death of a spouse or something else that could push anyone into debt: even someone who never had financial problems before. These people need (and deserve) a helping hand and we are here for them. We look forward to serving your financial needs! Thank you for choosing Freedom Debt Relief.
Reviewed April 3, 2020
They have been very informative and helpful so far through this process. They have built a seems to be very easy plan to follow. They have provide all the tools I should need to be successful in the program. Hopefully they can get the settlements I’m hoping for.
We appreciate your feedback, Doug. Welcome to Freedom Debt Relief! We are thrilled for the opportunity to serve your financial needs. It sounds like you have a clear understanding about how our program works. However, Client Services is available 7 days a week to assist with any questions or concerns that come up along the way. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2020
Yes, I would definitely recommend a friend this program to as it literally whipped out my major creditors with the loan program. At first I was a bit leery, I however, I took the chance and boy what would have take years have taken months to resolve by Freedom Debt Relief. I employ anyone to utilize the program and get yourself back on track to financial freedom.
Darryl
We appreciate you speaking so highly about our program and recommending our service, Mr. Holliday! It's an honor to be a part of your journey to financial freedom. We hope to continue providing a pleasant experience for you. However, if any concerns come up, always feel free to contact Client Services for assistance. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 3, 2020
Freedom Debt Relief was extremely friendly and helpful. Everything was handled professionally. Their communication has been very good. Any time I have an issue, I contact them, and it’s kind of weekly. I get emails regularly from them.
Connie, we are thrilled to hear how well things are going for you in the program. Our team of professionals look forward to assisting you whenever you need them. As you continue, be mindful, the Client Dashboard is an excellent tool to track your success at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2020
They make you feel comfortable, even when it's awkward about talking about your finances. I'm grateful that they take the time to listen and to go through each step with you and you can trust in them, what they are doing to help you get out of debt.
Thank you for the great review, Loretta! We understand how difficult this can be for our clients, which is why we aim to make you feel as comfortable as possible as we guide you through this journey! Feel free to check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 3, 2020
I’ve been very happy with The handling of helping me pay off my debt! They are very helpful with questions and answers. So far they have stayed on track getting my credit resolved! I have and will continue to recommend to friends and family.
Tracey, thank you very much! We take pride in what we do and how we make sure all our clients are having a lifetime of experience with our company! We're proud of what we do with assisting you in becoming financially free! If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2020
It was very disgusting to speak with people that didn't give a damn. They failed to do what I wanted them to do. They were very argumentative. I put enough money in my account to pay off the last two creditors and they failed to pay them in a timely manner which cost me money and refinancing my home. Youtube and other media will soon be hearing from me.
Reviewed April 3, 2020
Michael ** did a outstanding great job in helping me get set up with Freedom Debt Relief. I really appreciate his time and effort. Hopefully this program will see me through to a light at the end of the tunnel. I most certainly look forward to getting myself in better shape.
Thank you very much, Stanley! We are thrilled to hear our agent has been attentive to you during the enrollment process. We understand time is of the essence, which is why we strive to assist our clients effectively while being considerate of their time. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future!
Reviewed April 3, 2020
I absolutely love Freedom. I put seven things in, two have already been paid off, four are in process, and there’s only one left hanging. I like the dashboard ‘cause I can see my deposits and my next payment. There’s only been a couple of things that’s kinda crazy, and it’s like they did a settlement and the first 12 payments were $1 a piece. Then they did a second settlement and the payments were $10 a piece for the first 12 months. They’re both paying off in 24 months so it just looks like, how will I pay this off in 24 months if I’m paying $1 in 12 months? But they got it worked out. Then the things I’m paying off is what’s gonna be put into the fund for the next 12 payments to be higher. The guy that signed me up, Adam, explained most of that to me. I had a lot of questions and he had the answers so I kinda knew what to expect.
Congratulations, Tonja! You are off to a very strong start. We are so proud of the dedication you've put forth to get to this point. Thank you for trusting our ability to negotiate and settle the enrolled balances. Great job utilizing your Client Dashboard to stay on top of any important communications regarding your account. Keep in mind you can also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief to reach your debt-free future!
Reviewed April 3, 2020
We went through Freedom Debt, and they were talking about four years, and we went into the Consolidation Plus program and it looks like it might be less than three years now. Freedom's reps have been upfront and very helpful. The only thing was they really didn't give us how they handled the fees that they pay the company. Their process has been pretty straightforward though. We're down to two accounts right now, which is very good. They’ve settled six. And they're supposed to probably settle the other two this month. We had like $50,000 worth of credit cards, and as I understand is that was the amount I was gonna have to pay back to Freedom Debt, which was not the case. I paid the amounts that were settled. It appears to be a lot less.
Hi Wesley! Congratulations on your success with us so far! We are glad you are satisfied with the results of the program. As you continue with us, keep track of your accomplishments by accessing your Client Dashboard at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2020
I am very impressed with FDR, I have only been with them for a short time but we have settled on three account. They are pleasant to deal with, answers question quickly. I would recommended FDR to anymore struggling. I have been able to breath more freely.
Sylvia, thank you for your amazing review! We are so glad we have been able to meet your expectations during this time! Our team is available whenever you need them, and they enjoy keeping you informed of your graduation path. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 2, 2020
RELIEF is the best word to describe the services of Freedom Debt Relief. Their courteous service and thorough planning of a resolution to financial crisis provides emotional relief and financial relief. Everything is confidential. Their approach to helping you is just that - helpful. In dealing with creditors they are the "best." I'm so glad I took the step to financial freedom with Freedom Debt Relief. You will too. Call today.
Greetings Susan! We are so happy we could provide you with debt relief as well as stress relief when handling your finances. We love what we do in assisting our clients to become debt-free! Remember, you can check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed April 2, 2020
Graduate date. The agent That helped me was very nice and understanding and very professional. I really appreciated how much she helped me. I’m very happy how everything is working out. And I’m really looking forward to graduating. I highly recommend this program to everyone.
We appreciate your generous feedback, Katie! We are so proud our team of professionals have been able to assist you with whatever you need throughout this process. Especially since we aim to give our clients an experience worth mentioning. Feel free to reach out to Client Services if you ever need any assistance at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 2, 2020
Thank you for helping me with lowering my debt and controlling my spending. I appreciate all of your support. Now I know how to conduct my finances. I am grateful in the fact you all were able to negotiate with the creditors and gave me room to make affordable payments.
Hi Rebecca! We are glad everything with your program is going as expected. We will continue to work hard to negotiate the best deals on your behalf! Please lean on us if you need anything at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 2, 2020
Corey was extremely helpful and understand to the needs of me wanting to improve my credit to that I wouldn't have to pay a greater price on my financial goals when I get older. I would recommend anyone that needs to rebuild/heal there credit to join this debit relief organization. Especially if you're serious about changing your future.
Hello Genieva! Thank you for sharing your experience thus far. We can't wait to see you to your goals of finding financial freedom! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 2, 2020
I am very happy with the help FDR has provided me. I have had nothing but nice people and clear on answering my questions. Super nice. This has turned my life around. I would recommend FDR to friends in need. VERY HAPPY.
We truly appreciate your glowing review, Stephanie! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We are just proud of you for taking the first step in becoming debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 2, 2020
Freedom has been my life savior!! Life and living do not stop even when the paycheck stays the same and cost of living goes up!! What do you do to survive... You charge it and think it’s gonna be okay and pay it back later and then it just starts building up outta control!!! Thank you Freedom Debt Relief!
Sheryl, thank you! We are so pleased to know we have been a lifesaver when it comes to handling your finances. We look forward to seeing you become debt-free! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 2, 2020
Doing good. Wish creditors would negotiate faster. It's just a waiting game I guess. Pleased with the way things are going and the way for is handling creditors. And they keep in touch with me about everything. Thank you FDR.
Hi Deborah! Thank you for giving us your feedback thus far. A lot of times, our ability to obtain settlements is dependent on growing sufficient funds to settle the debt. As long as we continue accumulating funds, we should have no problems meeting your goals in realistic timeframes! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Original Review: April 2, 2020
Updated on 02/05/2021: Freedom Debt Relief has done a great job. They have have done my debt in a timely fashion. I would recommend them to anyone. My credit score has gone up a little bit since freedom debt. They have managed to get me out of my debt. Thank you Freedom Debt.
Original Review: They are working to get my debt lowered which is great. But keeping in touch would be nice. Trying to get a hold of someone dealing with my case has not reached out, I’m being sued by one of my credit cards and need to know what to do. It’s on the debt relief program. Thank you Rochelle **
Thank you for bringing this to our attention, Rochelle! We certainly want to provide you with constant support throughout your graduation path, especially since we understand how frustrating it is when a creditor chooses legal action to collect on the debt. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com to further discuss this matter and update your account accordingly. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 2, 2020
Freedom Debt Relief has be very good at helping me stay on track. Everyone there are very good at letting me know all my options. Also they work with me to take care of any problem that have come up. Thank You.
We appreciate your kind feedback, David, and thank you for taking the time to share with us. It is our pleasure to guide you along your debt-free journey. Thank you for the honor and for choosing Freedom Debt Relief!
Reviewed April 2, 2020
FDR has been great with getting my debts settled! Whenever I need to contact them, they are very professional and friendly! I would recommend them to family and friends. The dashboard is very helpful, as well. It lets me know where I am on certain settlements.
Hi Dawn! Thank you for the kind words! We are glad that you are using the Client Dashboard, it is a great tool for our clients to use to stay up to date and remember, if you ever have any questions or concerns, we are available seven days a week and can be reached at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 2, 2020
So far it has been a little confusing, but it is getting done and I am less stressed over payments I could not make. One down 2 more to go. The staff has been very understanding when I fell apart over being taken to court, I thank them tremendously for their compassion.
Thank you for your review, Rebecca! We are happy we can help alleviate some stress from you and glad we can provide excellent Customer Service. Keep up the great work and please don't hesitate to reach out to us if you have any questions or concerns. We are available seven days a week at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2020
I am very happy. Glad I went thru this company. Wish I didn't have to pay so much to the company but I guess that's part of it. I wish they would call all of my card companies so they would know I'm working on getting it paid.
Thank you for your review, Amy! We are happy we can assist you in becoming debt-free and provide you a great experience. If you have any questions or concerns, please don't hesitate to reach out to us. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2020
I found that FDR is the place to turn to to help with debt problems. They are very helpful to make a plan that gives you a way out of debt. It's a big relief to know you won’t be in debt forever. You can breathe easy knowing you can pay off debt sooner.
Hi Larry! We are happy we can be of assistance to you in becoming debt-free! We will be here every step of the way, so if you ever have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2020
I am so thankful for how FDR is helping me achieve my debt free future. I have tried so many times and have failed on my own. I appreciate the personal, professional guidance and support. I receive response normally within 24 hrs of submitting documents or responding to my questions. I gave had great customer service by phone also. Thank you.
Hi Kimberly! Thank you for leaving us a review! We are happy to be able to assist you to reach your goal of becoming debt-free! We are here to help seven days a week, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2020
So far I am pleased with service. Have no complaints to date. System keeps moving me forward to reach the ultimate goal of taking care of items that I got behind on. I expect to accelerate the payments in the near future to pay off sooner and get my feet back under myself. Account balances on first several accounts have been paid off and the others have been negotiated down to a reasonable amount. Only have one account that has not negotiated so far but expect they will fall in line in the near future.
Hi Charles! We love to hear about our client's success! Keep up the great work and we will keep negotiating on our side and remember, you can follow along with your program progress through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2020
I am a retiree and I only have this income which I receive once a month. Before I sign up with Freedom Debt Relief I had 21 accounts that I was paying. Which after I paid those accounts I only had a couple of hundred dollars. Now by signing up I only have 11 accounts that I will be responsible for, Freedom Debt Relief will take care of the the other 10 accounts. By them taking care of those 11 accounts I will have more funds for the rest of the month which is a very big worry off my mind. I just want to say is thank you for Freedom Debt Relief -- you are a life saver to me and my wife.
Hi David! Thank you for your review. We are happy we can be of assistance to you and your wife! We will be here to assist along the way, so if you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2020
I'm fairly new to the program. My Representative Mike, was very good and made me feel comfortable and confident of making a choice to enroll in the program. I see that I will to get familiar with the way that I log on. So far so good.
Thank you for taking the time to leave us a review, Raymond! We are happy you are enjoying your experience with us. We strive for consistent positive interactions with our clients. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 2, 2020
The reps from Freedom Debt Relief seemed really friendly. I got a girl that really talked me through it, and let me think about it and did not balk. I told her I wanted a week or two to really consider and she never called me back. I had several others that I called and they were calling me and sending me emails. And so, I just went with Freedom Debt Relief. I've been very pleased with them. They just didn’t bug me.
Their service has been great. Everything has been positive. I did have to put my payment off, back. A couple of years ago, we had a little financial crunch and so I missed. I extended it for like two payments. They were really comfortable with that and didn’t ask me to raise my payment. I did have one little thing that did happen too, with one of the cards that they had sent me a letter and was filing suit. I sent the copy of it and never heard anything else.
Everything was fine, which it was one of the accounts that was waiting for pending on settlement, and they turned around and told me they probably thought if they sent me something, served me papers, that I would just pay it instead of contacting them. But that’s only the other things I've had. Working with them has made life easier ‘cause I didn’t have to have all the credit card people nagging me, not being able to pay as much as they wanted. That was a big blessing. No more phone calls and no more nasty letters.
Kellie, thank you for your feedback! We are so glad we could provide you with a beneficial service when handling your finances. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 2, 2020
FDR was recommended by one of the people that I work with. They communicate well. Each and every time that they do a settlement for me, they send me an email. They said our program would be four years, but the way it's looking, it doesn’t look like it's gonna be four years. They have this website where you can go on and it has videos of how things work. On this website, they also have people who has been through the program and they tell you what they have been through. They reassure you that this company is gonna take care of your problem. And so far, they have.
We're happy to help, Ms. Campbell! Thank you for trusting the service we provide. We take great pleasure, guiding our clients toward brighter financial futures. It's great to hear how pleased you are and that your expectations have been met. If any questions come up, our Client Services team is happy to help and they can be reached by calling (800) 655-6303. You can also email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed April 1, 2020
Just as Advertised!! Freedom Debt Relief is exactly what they are, Relief! One of the best decisions we made, to have a company like FDR to help us with our debt. Customer service and alerts are on point and communication through email is outstanding!! Please do yourself a favor and give them a call, you will not be sorry.
Thank you for the kind words, Ruben! We are happy we can be of assistance to you and your family in becoming debt-free. We will be here every step of the way, and remember, you can follow along with your program success through your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 1, 2020
Having to change payment due to the Corona virus. The person I spoke with was extremely friendly and helpful. Said if I need more help call back at any time. Thanks for all of the help and support. Freedom has been great and I would highly recommend your service to friends. Dwayne
Thank you for the kind words, Dwayne! We understand this pandemic is creating a lot of concerns for our clients, so we are doing what we can to best assist! Keep up the great work, and remember you can follow along with your success through your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 1, 2020
I have been in the program for almost an entire year and then got into the consolidation loan program. So my pros/cons will be on the Freedom Debt Relief program. Pros: very knowledgeable staff. Always there to help either by phone or email. Helpful videos on website as well. They did what they said they would do, help negotiate down my total amount due significantly.
Cons: something not discussed enough is that you will owe taxes on the amount they get your CC reduced. It came up in questions but now that I'm getting the tax statements it's a significant thing to take in consideration. They stated I might be able to get the IRS to excuse these debts.. To qualify you basically need to be insolvent (including house, cars, any property). Overall it has been a stressful situation that I got my self into and with the help from FDR I got out of and I am currently building my credit back up with the loan program. 3 stars instead of 4 is due to the fact that I am now owing a lot in taxes which, if I knew, might have swayed my decision to do this.
Hi Benjamin! Thank you for your feedback. We are happy we can be of assistance to you, and in some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Note: FDR is not a tax consultant, so please contact your tax advisor if you have further questions. For any questions or concerns, please don't hesitate to reach out to us at 1(800)65-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2020
Clarity of process. The customer representative spoke clearly and patiently answered questions and provided understandable information. I appreciated her courtesy. I am a senior citizen who is not very computer savvy and she was able to guide me through the process without undue confusion.
Terrific feedback, Ms. Branham! We enjoy hearing our clients share the pleasant experiences they've had when speaking with Client Services. Thank you for being so patient with us as we work to resolve the enrolled balances. Please continue to contact our Client Services team anytime assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 1, 2020
Requested an update on open accounts and never received anything. Have an account that is in advanced negotiation, but no one can tell me anything about it. I don't want a sheriff showing up at my door again - very embarrassing and I was led to believe that that would be rare, however when I call in with my concerns - the people I have spoken with don't seem to care and can't tell me what is going on. Just want to say that its always a possibility that they will file a law suite. I feel like I was mislead when I signed up because I was lead to believe that you all had relationships with everyone and they negotiated with you all and that ending up in a suit was rare. I am very disappointed. Don't know if accounts have been even contacted to work with them and no one can give me any information on the status of my outstanding accounts.
Deborah, we appreciate you bringing this to our attention. We understand how frustrating it can be when a creditor decides to take legal action, and we are here to support you through this. We would love to have the opportunity to go over the details of your account and provide you an update. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2020
I was very appreciated of the way that they worked with me to help me out. Talked to Mr. Todd ** & he help me figure out a plan to get to problem that was upon me. Then I call Freedom they did a payment plan for me. Thank You.
Hi Estela! Thank you for leaving us a review! We pride ourselves on the service we provide, so we are happy to hear that you are enjoying your experience with us! Let us know if you ever have any questions or concerns. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2020
When I did my research, I thought that out of all the companies, FDR was a better company. I thought that they would handle my situation more appropriately than other companies. I had credit card debt and they estimated that the program would be 24 to 48 months long. The rep was hands down professional. They were easygoing and understanding. They make me as a client feel very comfortable with the company. I have friends that joined other companies and they're having problems. FDR is a better company. Two years with them and I'm happy.
I live in New York and right now, everything is a struggle. I have about a year to go and I'm debt-free, but I might need a little help for at least 90 days. FDR took my payment out last week. And a week or two before the following payment is taken up, I have to call them up. But I'm sure I have no issues. They communicate and send me an email to keep me in the loop as far as that situation that’s going on with the virus.
Thank you, Chris, for speaking so highly about the service we've provided. It's always a pleasure to address any questions you have regarding your account. We also appreciate you complimenting the service you received when first enrolling in our program! We hope to continue providing an amazing experience for you. Our Client Services team is available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed April 1, 2020
I saw the advertisements of Freedom Debt Relief online and the person who helped me in the beginning was excellent, encouraging, knowledgeable and attentive. I got myself into this mess but what she told me was meaningful and a good thing enough for me to go ahead and sign up for the program. I have a very good income, even though I'm retired. I make quite a bit of money but I had some setback from certain things and I ended up generating a lot of credit card debt, which I couldn’t catch up with. Had it not been for the interest, I would have been able to make the payments without any problems. I wasn’t getting anywhere and I was just throwing money on interest. So, I said that this has gotta stop. I pay FDR a nice amount of money where they can negotiate with these people minus the interest. I have plenty to live off of and I've been doing well financially although I don’t like the way my credit score has dropped.
Thank you, Louis, for the amazing feedback! We appreciate you sharing with us how you've benefited from enrolling in our program. The greatest reward is hearing how pleased you are with the service that's been provided. We hope to continue providing a pleasant experience as you continue the mission to financial freedom. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief!
Reviewed April 1, 2020
Freedom Debt Relief seemed like they had quite a lot of experience in the industry based on reviews I had seen. There were others I spoke to and they seemed a little more fly-by-night -- FDR seemed more trustworthy. Everything has been fine with them. The gentleman I talked to was very pleasant and helpful. I had one question that he answered immediately without even me having to ask the question. He was very knowledgeable. I had text messages whenever I had a settlement, so that was helpful. If it was just in my email, I wouldn’t necessarily see it right away, so that was good. While I wish the fees were not as high as they are, it is still better than the alternative. I felt less stressed going through this.
We appreciate the confidence you have in our program, Ms. Flowers. We also commend you on doing your research regarding debt relief options. It's great to hear your Debt Consultant was a huge help with getting you started in our program. As you continue the journey, be sure to log into your Client Dashboard to view important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 31, 2020
I’ve called several times regarding information on my account. There always seems to be different answers given to me. At this point I’ve started to find ways to fix my own issues due to the lack of consistency from the reps I’ve spoken to.
We can only imagine how frustrating this must be, Ms. Taylor. Understanding the details of your account is vital to your success in our program. You can view the details of your account anytime by logging into your Client Dashboard at www.fdrclient.com. However, we would like an opportunity to speak with you further regarding the mentioned concerns. One of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 31, 2020
I would like to appreciate the F.D.R. for doing a great and awesome Job, I will highly recommend this company to my friends and co-workers. You help me a lot and I'm very satisfy and I can sleep now very comfortably.
Arturo, we are ecstatic to see how beneficial our program has been for you! We will continue to be your advocate for the financial future you desire to have. If you ever have questions or concerns, please lean on our team of professionals at 1(800)-655-6303. Thank you for being apart of the Freedom Family!
Reviewed March 31, 2020
High settlement fees making the final of some settlements just as much as the total would of been before settling. This isn’t made clear when signing up. The plus is many have settled faster than expected.
Thank you for expressing your thoughts to us, Emily. Please understand our fees charged for a settlement is still a good savings compared to paying your creditors the full debt, plus any interest and any additional fees they may charge. If you would like to discuss your account more in-depth, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2020
I have had a lot of questions and the reps have been quite helpful. There was so many areas that was not clear to me, they answered all my questions and made the conversation clearer. I would like to thank all for your help.
Claudia, thank you for the awesome feedback! We are so happy you found our team to be informative during this process. Our goal is to ensure our clients are aware of their journey every step of the way. Keep track of your success through the Client Dashboard and reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2020
Representatives are rude and as a customer, these people are not transparent with their communications. It’s over four years after the fact and I’m still paying Freedom Debt Relief. I was told that it would be four years and no more.
We're disappointed to hear about the experiences you've had when contacting Client Services. Our goal is to support our clients and to properly address any of the concerns mentioned to us. If you have received subpar service, please accept our apologies. We would like an opportunity to speak with you regarding your Graduation Path and any other concerns you may have. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed March 31, 2020
This program has been a lifesaver. One monthly payment and Freedom Debt Relief does all the work--peace of mind. By being on the Freedom Debt Relief program, I was able to build an emergency fund without relying on credit cards for the first time in my life. This program has helped me to learn to live within my means and set a budget. I plan to stick to the plan they have set for me!
Hi William! We are happy to hear that we can alleviate some of this stress off of you and provide you with peace of mind! We will be here every step of the way. So if you have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 31, 2020
Dealing with Freedom Debt has been a refreshing experience. They have been patient with my questions, and I feel I am climbing out of a deep hole. My bills were overwhelming me, and I was at my wit's end. Considering bankruptcy until I talked to Freedom Debt. My credit rating is climbing, and I am not afraid to answer the phone any more.
Hi Michael! It makes us happy to read a review like this! We are happy we can be of assistance to you! Keep up the great work, and remember, you can follow along with your program progress through your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief.
Reviewed March 31, 2020
All I can say thank you for the service y’all are providing for me. I am trying to do my part but it’s not easy so please bear with me. Thank you. I don’t have a lot to say. That is all. That is all right now.
Thank you for taking the time to leave us a review, Aaron! We will be here every step of the way, so if you ever have any questions or concerns, please don't hesitate to reach out to us. We are available seven days a week and can be reached at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2020
Freedom has given us much help with our debts. I am pleased with everything they have done for me. I was always able to make contact with them when needed. Many of my debtors was already familiar with Freedom once I told them we were working on our accounts.
Hi Nena! Thank you for the feedback! We are happy we can be of assistance to you and your family! We will assist you along the way. So if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303 or via email at Support@freedomdebtrelief. Thank you for being a part of Freedom Debt Relief!
Reviewed March 31, 2020
Thank you very much for your support and help. I was very scared to do this and Angie ** was very helpful and assured me if I had any questions to call her. I also called in and asked so many questions (because I was so nervous) and they were very helpful. Also the information they sent me in the mail was extremely helpful... I do not feel so alone. Virginia
Thank you, Virginia! We are thrilled to hear how helpful we have been for you throughout your graduation path. We like to assure our clients they have our support every step of the way. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed March 31, 2020
Everything sounded good when we started with FDR. Their fees and their interest rates and everything else were way too high, which I didn’t realize when I started it. I got a consolidation loan through them to get everything paid off earlier. And now, I'm paying that back and with the interest and I’m gonna wind up paying more than I owed to begin with.
What they paid back is $37,000. If I follow out the whole program with the interest and everything, I’ll wind up paying about 100,000 back to them. Other than that they did get everything negotiated but I basically paid through the nose to get them to do it. I’d advise anybody that’s looking at it to really look close before they jump.
Thank you for sharing your concerns with us, Floyd! We simply want to provide our clients with a fast track solution when handling their debts. Keep in mind, our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! If you would like to discuss the details of your loan from our sister company more in-depth, please reach out to Client Services at 1(800)-655-6303. They'll be glad to assist. Thank you for choosing Freedom Debt Relief!
Reviewed March 31, 2020
The rep I spoke with from FDR sounded like she knew what she was doing. She never shamed me because of my situation. She told me that everybody has been in my situation and that I should give her a bit of time and FDR would see what they could do. She called me back within 20 minutes and told me that things are okay and that I have been accepted. She was really nice. Now, I pay them monthly. Things have been going well.
Hi Connie! Thank you for giving us your thoughts thus far. We are glad our professional has been able to set you up on a program that best fit your needs. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 30, 2020
This process was user friendly. I would recommend it if you have gotten in over your head. The amount owed has been dropped by about 30%. I also have found it helpful to talk to those online working for Freedom.
Barbara, thank you for the review. We are glad you find our process and tools to be useful during this time. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 30, 2020
I am the one that raised my deposit but I didn’t know this Virus was knocking me out of work that’s why I wanted to lower my deposit to 625 not 650. I called to have it reduced to 625 and he done it for 1 month. I wanted it done permanent. It’s really got me pissed. I am waiting on another service to deal with.
Hi Reggie! We are sorry to hear that you are not satisfied with the results of your request. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed March 30, 2020
Phone call answered promptly, no wait time. Got help with what I needed and all my questions were answered. Always a nice experience when contacting customer service, no complaints. Keep up the good work! Would definitely recommend this company to family and friends.
Thank you very much, Ana! We are so happy to see our team of professionals have been able to provide you with constant help throughout your graduation path. We are excited to see you in a debt-free future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 30, 2020
Registering was easy. Everyone I have spoken been very friendly. They explain every thing with details. So, far everything been easy. Can't wait for payment to start and being debt free. If all goes well I will recommend it to everyone I know.
Lissette, we are glad we could provide you with great service! We can't wait to help you achieve your goal of becoming debt-free. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 30, 2020
The consultants from Freedom Debt Relief are really nice. They said they were familiar with the virus but they were not told what to do about all this. But on my part, I'm making sure that they know what’s going on with me. I've been talking to them about lower payments because I'm outta work. There’s nobody there where I work and I hear it’s a big mess. I keep calling and can't get through. I've already filed the paperwork online and nothing is happening. It kept saying pending. So right now, I don’t have anything in there to put in since I'm not getting a paycheck.
I've talked to Freedom Debt Relief a couple of times already. They took out $20. I took out 80, then I took out another 20, and the guy went on the computer and he took the first one out. Then they proceeded to say that they'd have to renegotiate with the companies. I told them that I should get a check, hopefully, which I was not really counting on ‘cause I was so messed up with this. Then the 15th would be good with them but if not, they told me to call in so they wouldn't pull something out that was not in there. Their service has been all good. I only have two left and then I have Walmart because they've negotiated with that right.
Antia, we are grateful for the review! We understand that hardships come up, which is why we work hard to be available to support our clients when they need us. Contact Client Services at (800) 655-6303, and we can help concerning the most recent hardship occurring, so please note there might be a longer hold time than normal. Thank you for choosing Freedom Debt Relief!
Reviewed March 30, 2020
I'm happy with my progress with Freedom so far. We've already gotten a couple of things started payment-wise and things seem to be moving along quickly.
Congratulations on the progress you've already made, Christina! It's an honor to be a part of your debt-free journey. We're glad to hear you are enjoying your time with us. If any questions come up, our Client Services team is available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!
Reviewed March 29, 2020
My business fluctuates and from time to time I need to contribute less or not at all to the program. Freedom From Debt Relief always is very understanding and has worked with me every time! They have also been there legally, when I was being taken to court over a delinquent debt...
Hi Daniel! We are so happy we could be flexible when assisting you through this journey. We understand hardships occur, and we want to make sure you receive as much support as possible. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2020
Updated on 09/03/2021: My credit card debt was overwhelming my budget, but Freedom Debt Relief came to the rescue and negotiated debt reduction on my behave. It reduced the amount that I had to repay, saving thousands. Now I am back on track with my budget, and can manage without floundering financially. It's a slow process, but it is working. I should be done with the madness in a couple of years ...can't wait for it to be over.
Original Review: I give Freedom Debt Relief a 5 Star rating because I am satisfied with the way that they are helping resolve my debt. Slowly but surely my debt will be resolved on schedule. They keep me informed as to how things are progressing with my case; which gives me complete confidence in their professionalism.
Lawrence, we are pleased to know we have been helping you resolve your debt. Keep up the great work and let us know if you need anything during this process at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 29, 2020
I called Freedom Debt Relief and they were top-notch. They laid out a plan and were very specific as to how they were gonna go about helping me. They also informed me of when they were about to make arrangements with specific creditors that I had, then I would give them a call and tell them to go forward with that. And they would take care of it. They were wonderful and I got no complaints with them.
The guy I dealt with was a very nice gentleman and their reps were very professional. They were always respectful, too and they would explain things in great detail. And for things that I didn't understand, they would take the time to break it down so I could understand it. When I would call, they would say they understood my concern then they would explain to me what was going on. At the end of the conversation, my mind would be at ease as to whatever questions I had. In the end, working with Freedom Debt Relief made me realize not to live beyond my means anymore, so that's good.
Thank you, Melvin! We are very proud of how transparent our team of professionals is when explaining the program and going over our client's options with them. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 29, 2020
Freedom really made me feel relieved during our first conversation. And when I hung up that phone, I felt like I had 700 pounds off my shoulder. They charge a little bit but they took a big load off my hands and made my life a lot easier. I've been with them for close to three years now and I’m almost done.
Heather, we are so thrilled the program could benefit your finances. We will continue to be your advocate for a debt-free future, keep up the hard work! Feel free to lean on us and to reach out to Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com if you have any questions in the future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 28, 2020
Was gratified to hear back about my concerns. They were answered correctly and promptly. Thanks again for all your help. Was directed to e-mail copies of letters I received from Chase Bank and Discover card re: legal actions proposed. Thanks for your directions are concerns.
Hi John! Thank you for giving us your feedback. We enjoy supporting our clients no matter where they are with their graduation. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2020
At first, I questioned whether I had made the correct decision. Walking through this, I see how deeply credit card usage is deceptive. I end up paying through interest and at times late fees that has a detrimental effect on my life, bondage to my creditors. They become richer while I become poorer, enslaved to their chains. Now I have hope to free myself from these deceptive devices. Thank you.
Thank you for your review, Sally! It can be scary working with these creditors alone, and we are happy we can assist you in becoming debt-free! Please don't hesitate to reach out to us if you ever have any questions or concerns. We are available seven days a week and can be reached at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 28, 2020
Hello. My experience with FDR at first was good and was very happy to join. Time has passed and I have had economic difficulties and in no way have they wanted to help me with the payments although I report I will not have the funds. Finally somebody this week helped me with doing a change of biweekly to monthly. But, once again overdrafted my account when I told them I needed help because the payment for the 27th would not go through due to events being cancelled because of the coronavirus.
I believe you should be more sensible in this difficult times with people who are self employed and depend on whether or not a client contracts you. I thought you would work with me better but it seems you are not willing to. I am looking into other companies to see if I change.. As usual everything was wonderful in the beginning and as we went along, things went to normal where rude people attend you through messages, mails and calls. I am not comfortable with the company anymore but while I find a better solution I have no other option. And dont call because I will not answer. Only emails. Maria **
Reviewed March 28, 2020
So far my relationship with FDR has been excellent. They answer my questions quickly and clearly. I did miss a chance to accept a settlement yesterday. The offer was made with a call to my cell phone. The best way to contact me is by email because I sometimes leave the cell phone in the car. We screen calls on the landline. I may not recognize a call from you.
Thank you for your review, James! We strive to provide the best service possible. We want our clients to feel comfortable and confident with our services. Keep up the great work, and don't forget you can follow along with your program progress through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2020
I sent over the letter from the court then it said someone would contact me. No one ever did. When I check on it a couple weeks later I was told the league team declined giving me representation. I guess I will have to figure it out on my own since you won’t help me with my Discover account.
We're sorry to hear, Mr. Swift, about the recent outcome. Thank you for reaching out to Client Services for assistance with the matter. We can only imagine your frustration regarding the matter. We would like an opportunity to review the details of your account to make sure all options have been reviewed. A team specialist will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 28, 2020
Was laid off due to Corona virus scare in our community and my funds dried up. K.C. comforted me and helped me through delaying any payments while our family goes through this situation. Thank you for all your help and understanding.
Hi Michael! Thank you for your review. We understand that this situation with COVID-19 is creating a lot of concerns for our clients, so we are doing what we can to best assist. If you ever have any further questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 28, 2020
During my times of just starting out, customer service has always been there for me whenever I've had questions. They've always answered my questions even if I've called in before with a similar type question. They've never made me feel stupid.
Hi Millicent! Thank you for your review! We are happy to hear that you are satisfied with our service thus far! We want to ensure our clients feel comfortable and confident with us, as we know this can be a sensitive topic. Please don't ever hesitate to reach out to us. We are available seven days a week and can be reached at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief.
Reviewed March 28, 2020
The set up to this account was very easy. And the explanation was easily understood. The only bad experience I had with the sign-up was the phone in the Phoenix office was horrible sounding. But all in all, John was a very good representative to deal with.
Thank you for your kind review, Gregory! We are happy we can be here to assist you in becoming debt-free! Please don't hesitate to reach out to us if you ever have any questions or concerns. We are available seven days a week and can be reached at 1(800)655-6303 via email at Support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 28, 2020
FDR has been faithful in procuring a considerably reduced payoff for several of my creditors and I am quite happy with their service. Whenever I have called with a question, the FDR person I have talked to has been extremely pleasant. Thank you!
Judy
Hi Judy! Thank you for your review. We are proud we can be of service to you and are happy you are satisfied with the results of your program! Keep up the great work, and remember you can follow along with your program progress through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2020
I have seen Freedom Debt Relief on TV a lot and then it would pop up on my computer once in a while. They had people saying that they were on it and they were very happy. They sounded like they would work for you, so I told my wife, “Let’s do it,” We've been with them for a year and a half now, and they are doing everything they said they would do. It is working out fine and we are happy with them. They also keep us informed of what is going on.
We have one complaint, however. On one bank that they deal with, they put down the full amount that they pay them off for our taxes. They sent back the full amount that they discarded and that we did not pay them a penny. We called up and they said they do that all the time. It should have been only 3,000, but they put 6,000 down. Now we are stuck. We have to pay taxes on the full amount. FDR tried, but they could not get any decent answer from them. So, I told FDR to forget about it. It is, after all, not their fault that that happened. Overall, I’m very satisfied with them and I would recommend them to anybody.
Hi John. Thank you for sharing your experience with us. We are sorry to hear about the unfortunate events but we wish you the best of luck as your journey continues. Just remember you'll be debt-free in no time! In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 28, 2020
Updated on 7/19/2022: FDR has changed my life! I had, for various reasons, got in deep credit card debt. I enrolled w/ FDR. I committed to follow the requirements set down for me. That was June 2018. I graduated this month 2022. The process was a good experience in that they followed through with helping me get debt free. They kept me informed of every step in my progress to finish this program. Thanks.
Original review: The rep that I talked to was very nice and she was kind of the one that made me decide to go with Freedom Debt Relief. She was good and whenever I had to call in, their response time was very quick. And together, we worked out my payment plan. Everything has been good so far with them. Also, having my debt being taken care of has made a big relief and hardships were lifted.
Maxine, we are moved to be able to meet your expectations throughout the program. We want to ensure all our clients are comfortable as we guide them to their financial goals. As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed March 28, 2020
Everyone from Freedom Debt Relief has been very pleasant. I felt very comfortable working with them. There was only once incident where I called and didn’t get an answer about it. But most times, I got an answer whenever I had a question with stuff. I've been doing it for about a year or so. There was an occasion where I had to skip a month when I didn’t have the money to do it and that would have bearing on it. I was hoping to be a little farther along, but I could not afford to put any more money into it. I could only put in the minimal but at least, they did negotiate two things for me. There are some months where I'm really struggling but I'm still trying to do it because I want to. It’s been very difficult because my mortgage company has been hounding me with trying to catch up with my mortgage payment.
As a whole, Freedom has not harassed me and they've been able to work with me. Even when I told them I didn’t have the funds available, they told me that I had to try and put something on because I was short in the negotiating amount that was needed. I ended up putting a couple of dollars there and then I started back on schedule. Also, I need to call them today because I don’t have the funds in my account to cover this month. This is the second time. I'm gonna try to at least save something, but I know I can’t. I don’t have the total amount yet.
Hi Rutha! We are glad to hear everything is working out in your program despite some hardships that might've occurred. Keep up the great work and stay committed, you'll be debt-free in no time! As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 27, 2020
I’ve been dealing with FDR for some time now and although I missed payments due to financial restraints, I’ve been on target for 9 months and have a substantial amount in my dedicated account. I can’t understand why some debts can’t be paid off in full. Another item I have is I’ll be paying taxes to IRS due to taxable income from the financial institution reporting to them and I’ll have to pay the full amount, not the settled amount which I was never informed from FDR. At this rate It seems I’ll never get out of debt. Can someone call me to discuss, or I’ll stop my program and find another solution with another company.
We appreciate you, Mr. Caiazzo, for remaining dedicated to the scheduled deposits as best as you can. These efforts contribute greatly to your success in our program. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. As you requested, one of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 27, 2020
This the best option. I feel so happy with my decision and the help on this company, just I want to say thank you because I can sleep better. We work together, my pleasure for being part of this change and again thank you.
Thank you for your review, Leticia! We are happy we can be here for you and want to remind you that we will be here every step of the way and are available seven days a week, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2020
Time it took to negotiate was too long. I had money available to payoff things entirely. You don’t save a lot of money because of the fees charged but you do save peace of mind with not being harassed by creditors. It’s not a money savings program it’s a bill paying program. FDR does not have a plan to help with hurt credit after program.
Thank you for your feedback, Patrick! We are happy we can provide peace of mind for you and we know sometimes some accounts may take longer to negotiate than others, but we strive for the best savings possible. If you would further like information as to how our Settlement Consultants choose to negotiate your accounts, please give us a call at 1(800)655-6303. Thank you for being a part of Freedom Debt Relief!
Reviewed March 27, 2020
FDR does what they say and makes this process less painful. Gives you many different choices to choose from. You the customer have a say in what you can afford. Very professional, very private, able to contact them at any time with any questions, by phone, text, email, etc.
Hi Brian! Thank you for your feedback! We are happy to hear from another satisfied client! We will be here for you every step of the way and don't forget you can follow along with your success through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2020
Mike was super helpful and answered all my questions, and believe me I had a lot of them. They’re saving me a ton of money and cutting the amount of money that I pay per month in half as well as the amount of time that it will take me to get out of debt.
Thank you for taking the time to leave us a review, Daniel! We work hard to negotiate your accounts and we are happy to hear that you are pleased with your savings! Keep up the great works, and remember you can follow along with your success on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2020
Everyone has always been helpful and easy to work with on all accounts. Questions are always answered and I never need to call back. If I ever have any family members or friends that need help, I would recommend without hesitation.
Thank you for your kind words, Jennifer! We are pleased we can be of assistance to you. We take pride in what we do and want to make sure all clients are having a great experience with our company and remember, you can follow along with your program progress through your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 27, 2020
I am extremely happy with FDR staff and their service. The program is exactly what I needed to get back on track with my debt. Thank you for the service provided. I was scared and cautious to start the program, but I’m now Grateful to have made the decision to start the program.
Hi Maria! Thank you for taking the time to leave us a review. We are happy we can assist you in becoming debt-free! We want our clients to feel comfortable and confident with us. Keep up the great work, and if you ever have any questions or concerns, give us a call at 1(800)655-6303. Thank you for being a part of Freedom Debt Relief!
Reviewed March 27, 2020
I sent handwritten copy to every debt. Told them I'm working with Freedom. They wanted to deal with me. As of new they quit calling 24 hrs a day. Later on I want to up my deposit to clear my debt off. Thank you.
Thank you for your feedback, Sharon! We are happy to hear that you are satisfied with our service. Keep up the great work, and remember you follow along with your success through your Client Dashboard at www.fdrclient.com along with increasing your deposits when you are ready to, or you can always give us a call at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 27, 2020
I am still new to FDR, and so far my experience has been good. One of my debts has been resolved thus far and hope to clear another debt very soon. I expect success with the help of FDR. I'll keep checking in for updates. Lesson learned on my part on too much debt.
Hi Hilda! Thank you for your feedback. We are happy to assist you in becoming debt-free! Keep up the great work and remember, you can follow along with your success through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2020
I called about to lower my payment for the month of April because of the situation that all are affected, Thanks for understanding my situation and I hope the creditors understand also. I hope things come to normal soon. Thank you very much.
Hi Norman! We are happy we can be of assistance to you. We understand how this situation with COVID-19 going on is causing more financial stress due to its impact. However, we are here to assist as best as possible. If you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed March 27, 2020
Delay in payment due to lay off. It will delay my graduation but I plan to make it up in the coming months. Thank you for working with me during these tough times. The rep was wonderful and compassionate. Again, thanks.
Thank you for taking the time to leave us a review, Dawn! We understand that this situation is adding more of a financial burden to our clients and we are doing what we can to best assist! If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 27, 2020
Please be careful. You will have zero control or the ability to request to have a specific account paid first. They work at their own pace regardless of any request to speed the process up. Please do research about this company before you sign up. I thought that I did enough research about this company and signed up. I should have researched more. Found out that they just had a class action lawsuit against them. Hindsight is 20-20. You're better off doing it yourself. Very poor customer service and tons of lies.
I called to cancel due to very poor customer service and had to listen to their team lead/manager keep telling me how this is all my fault and that they do not care what their customers request as to what accounts that they pay. In truth they don’t really have a very good rapport with the creditor per the lawsuit that I read. Finally got the manager to close my account and he told me the fund in my dedicated account would be returned to me via direct deposit in 3 to 5 business days. "Lies". They sent me a email the next day about how sorry they are to loses a customer and that the fund will be returned in a mailed check in about 21 days. Kinda got to get use to lies with this company. Please do research and be careful.
Hi Daniel, we're sorry to hear your experience in our program was not consistent. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 27, 2020
My experience has been great, they were able to negotiate a settlement with one of my creditors and I am pleased with the help and guidance they provided. They put me on a positive path with restoring my credit in a short amount of time.
Congratulations on all your success, Lindsay! We are pleased to know we have positively impacted your finances during your time in the program. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed March 27, 2020
I heard that Freedom Debt Relief was good, which made me decide to go with them. I was kinda overwhelmed with debt and they helped minimize the payments that I had.
Welcome, Joshua. We can't wait to get started to guiding you to the financial freedom you desire. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed March 27, 2020
Everybody I talked to has been helpful and great. They have been very professional, kind and straightforward too. I'm eight months before I'm finished with the program and it's all been great. It has taken care of a lot of debt and it took a big burden off as well.
Congratulations, Teresa! You are so close to becoming debt-free, we can't wait until you reach your goals! In the meantime, continue to lean on our team of professionals at 1(800)-655-6303 if you need anything. Thank you for being apart of the Freedom Family!
Reviewed March 27, 2020
I've been in Freedom's program for credit card debt for two years now. Everything has been fine and I'm getting everything taken care of.
Thank you for the review, Debora! We are on your way to the financial future you deserve. Keep up with your monthly commitment, and you'll be satisfied with the results of the program. If you ever have questions or concerns, please lean on our team of professionals at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
Question on resolved debt. My advisor was very knowledgeable and answered all my questions when he had to stay late to help me. I would recommend him to everyone. Thank you for helping. I was confused on my dashboard. He explained everything to me in detail.
Hi Christopher! Thank you for taking the time to leave us a review! We are happy you are satisfied with our service! We take pride in our service and want to ensure our clients feel appreciated and respected. Remember, we are available seven days a week and can be reached at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
I called because I was offered a settlement. I Wanted to pay it in full, but upon further discussion, it was explained Why it would to be to my benefit to do the Increments. The young lady I spoke with was a amazingly well informed. TY.
Dinah, thank you! We are so glad we could be informative to you when guiding you to a debt-free future. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 26, 2020
This is a great opportunity for me, it takes a lot of worry off putting together all my debts. Also the customer service experience has been excellent. I would recommend this service to anyone who is needing some help with debt. Thanks for the excellent service.
John, we are so happy we could provide you with exceptional service. We can't wait to get you to the future of your desires. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
I have only been in the program about 5 months and already FDR has settled 4 accounts. I was drowning in so much debt, I don't know why I waited so long to use this service. Highly satisfied. I would certainly recommend to anyone.
Congratulations, Maria! We are thrilled to hear about all your accomplishments in the program. We can't wait to see you in a debt-free future. Please feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
Very happy so far. Everyone has been kind and considerate. The process seems slow, but I understand it takes time to pay out that much debt. I still have 3 years to go to be completely out of debt. Thank You.
Hi Wilda! We can't wait for you to reach your goals of becoming debt-free. Continue to stay committed, and you'll be there in no time. If you need anything, please reach out to our team of professionals at 1(800)-655-3030. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 26, 2020
It was a day of despair when l contacted Freedom Debt Relief. Since then both them and l were hard at work to get my first debt negotiated with a creditor. SUCCESS thanks to Freedom Debt Relief. I would hire them back in a minute.
Thank you very much, William! We are so glad the program has been so successful for you. We will continue to guide you to a debt-free future. Reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 26, 2020
They are always so nice and helpful on a thing we need. They are always easy to reach and so easy to submit new paperwork on their for site. When you have to call I like that their security question are dealing strictly with your account that only you would know and just yourself.
Hi Donald! We like to ensure we protect our clients throughout their time with us and are glad you are finding our practices to be useful. We encourage you to continue using the Client Dashboard at www.fdrclient.com, since, it is a great tool to follow all updates with your program. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
It has been a pleasure working with Freedom Debt to resolve my credit issues. I was in debt for over $20.000 and they helped me negotiate settlements for all my accounts. They did almost all the work for me, all I had to do was approve the settlements as needed.
Congratulations on becoming debt-free, Bobby! This is exciting news, and we couldn't be any happier for you for reaching your goal! We also want to thank you for all the support you give to our company. We applaud you for this great accomplishment!
Reviewed March 26, 2020
Choosing FDR has been one of the best decisions I have ever made. They have lifted a huge burden off my shoulders. Before working with FDR, I felt like I was suffocating. Now I feel like I can breathe again thanks to FDR. There aren't enough words that can be said to show how much I appreciate all the hard work my Consultant, Eric U., has done and continues to do for me.
Martha, we are so glad we could relieve you have this burden. Rest assured, we will continue to work on your behalf for the best deals possible. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
I thank Freedom Debt for the best deals they could make for me. I know they are trying their best to make the other negotiation for me in a timely fashion so that I can be back on schedule and my credit will be the best it can be.
Hi Charlene! We are so glad we could be of help to you in becoming debt-free. Rest assured, we are hard at work to get you the best deals possible! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
You have been very good at what you do. Hope everyone that has the same thing will come to you for help in getting their problems taken care of by your staff and get back on their feet have a good future.
William, we appreciate your great feedback! We take great joy in providing our clients with exceptional service while reaching their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
I so far have been happy with using Freedom Debt Relief. I have had many questions in regards to using this service but they so far have met up to my expectations. I have also utilized their chat to get any of my questions answered.
Hi John! We are so happy we met your expectations during this time. We will continue to help you every step of the way. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
All of the customer service representatives are extremely helpful every time I call. They always help to resolve my monthly payment issues. My wife had her credit cards resolved & the accounts paid off through Freedom Debt relief & strongly influenced me to do the same. I’m very happy & satisfied that I did.
Reviewed March 26, 2020
During this COVID-19 crisis as with many I was effected by a serious pay cut. Janine made it a painless experience and was helpful in explaining all repercussions with my request. My decision to use FDR was probably one of the best I've made in regards to my credit.
Beverly, thank you! We understand this is a difficult time for all of us and want to support you as much as possible. Please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 26, 2020
I am just starting but so far all positive experiences. Someone always available to answer questions. Everyone I have had contact with has been pleasant and helpful. I trust moving forward will continue to be a positive experience as I move forward for debt relief.
Elizabeth, thank you for sharing your positive experience with us. We are committed to being available whenever you need us as we guide you through this journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed March 26, 2020
The reps I dealt with were awesome. However, after 2 calls to FDR, I’m still awaiting a return call and assistance with my settlement fee during these trying times. I have dealt individually with creditors and they have been more than flexible.
Hello, John! Thank you for bringing this to our attention. We certainly pride ourselves on being there for our clients in times of crisis and will look into your account further. Remember to track your success through the portal at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 26, 2020
We have accomplished a lot together this year and I'm moving right along in my progress. I recently changed the amount that I was paying to a higher amount, but it didn't take in the system. Fortunately, I spoke with a nice gentleman that made the changes and it worked. I was able to complete the update and this guy made my day!!!
Thank you for your thoughtful review, Irma! We are glad everything was able to work out with your program. Increasing your schedule deposit can help you to obtain a debt-free future sooner. You can check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
I am so glad that I decided to get help from Freedom Debt Relief. I have been in the program for about 9 months. Since I lost my wife from Cancer 8 years ago my debt has been getting worse and worse. Now I feel like I am finally making progress on paying my debt off. With the short time I have been in this program, FDR has gotten me 3 settlements already. Everyone has been so helpful. Thank you so much.
Congratulations, Thomas, on the success you've had in our program! Although we're sorry to hear what led you to our program, we are honored to be of assistance. As you continue the journey, please let us know how we can continue to support your every step. Thank you for choosing Freedom Debt Relief!
Reviewed March 26, 2020
I signed up with Freedom in 2018 and they were very helpful. I had a situation where I needed to file documents and get a lawyer in order to deal with a credit company and that went well. I'm not getting harassing phone calls anymore, but I still get letters and everyone is still trying to collect their money. Some credit cards haven’t even been addressed yet. I don’t like that they didn’t reach out to all of the companies at the same time and make a payment plan so that everything was getting paid off. They just do one or two at a time and make chunk payments. I also don’t like how they take so much money. But I like that it’s visual and it’s on the app. I can see stuff as far as where my money is going.
Hi Nicole! Thank you for expressing your concerns with us. We are always looking for ways to improve our client's experience. To track your program along with the funds in your account, access your Client Dashboard at www.fdrclient.com. It's a great tool to use to see your success among the program. Please let us know if we can be of assistance at any time at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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