Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,192 reviews on ConsumerAffairs are verified.
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- 4,921,192 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed May 10, 2019
They keep in touch with me to find out if things are going the way they should, the answer to this is yes. I have no problems. Service has been and I am well satisfied. I can only say keep up the good work.
We appreciate your feedback, Geneva. Our team will be working to continue to provide you excellent service. If you have any more questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 10, 2019
My original contact was Wes. He was an awesome help and very friendly. He made the process easy so I understood exactly what would happen. He answered all of my questions and never made me feel like I was bothering him with all of my calls and emails. Wes is a great first contact for your company. Thank you all for your help.
Thank you for sharing your feedback, Amy. We appreciate your kind words about our staff and look forward to continuing to provide excellent service. If you have any questions or concerns please contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
I always get prompt, courteous service. My concerns are addressed and resolved. Good people on your staff. Anytime I have questions or don't understand, the worker is always patient and kind. That means a lot. So I would recommend this to anyone who who wants to take care of debt.
Thank you for sharing your experiences with our staff, Becky. We look forward to continuing to provide you the best service possible while working towards resolving your debt. If you have any questions along the way, please don't hesitate to contact our Client Advocates. They can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
Shaun did a wonderful job of introducing me to the program. He was very patient in all respects. I appreciated his follow up with all issues. He was very careful to ensure that I understood all aspects of the program.
Thank you for your feedback, Cynthia. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached via phone. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
When I first joined FDR I was ecstatic. I am now seeing a light at the end of the tunnel. My monthly payment is leaving me broke but I know eventually I will be able to save money and buy a home for my daughter and I.
Thank you for sharing your experience, Carmen. We are so happy to hear your program been progressing as intended and that you are close to being 100% debt free! Making monthly deposits towards resolving your debt can be challenging but we design it to be lower than making minimum monthly deposits while paying off your debt. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
The lady who claimed to be my personal agent before I signed and gave me supposedly her personal line, I am calling her, left message. No callback? Might have to take my business somewhere else. Was told this sounded too good to be true, let's wait and see.
Hello Davidson,
We're so sorry to hear you have not been able to reach your debt consultant. Once a client is fully enrolled in the program we direct our clients moving forward to reach out to our Client Services department who is available 7 days of the week and can be reached at (800) 655-6303 or support@freedomdebtrelief.com. The debt consultant who helped you won't have access to your account and they will just transfer you to our Client Services department. We do not want you to feel like we are not communicating with you and we ask you, please reach out to us if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
I would recommend Freedom Debt Relief to any of my family and friends who might need any help with debt. I am thankful for all the help you all have given me in this process. We have done our first negotiation and pleased.
Thank you for sharing your feedback, Julian. If you recommend us to your family and friends, you will be eligible to receive at 250$ credit! We want to assure you our Client Advocates are here for you every step of the way. If you have any questions or concerns they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 10, 2019
Got my questions answered. Very glad that I started this program. Had too many bills before. Unable to keep track of everything. Everyone had been nice so far and I plan to use this program to get out of debt.
Thank you for sharing your experience, Hoover. Our team would like to congratulate you on taking steps to resolve your debt and are overjoyed to be able to assist you with this endeavor. Please don't hesitate to reach out if you have any questions or concerns, our Client Services can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2019
I had not been able to pay off my credit cards because the interest rates were so high. I did a little bit of research, and I noticed that Freedom Debt Relief was number two, and I just so happened to get something in the mail from them and I just went with them and got their credit card program. Their rep was pretty thorough. She walked me through everything slowly and explained everything, and I understood what the process was and how it was gonna go. Then she asked me if I had any questions and she answered them. I also felt very comfortable working with her because every time we would begin a conversation, she made sure that I was the right person by verifying my information, my Social, and the important stuff. It was a great experience.
The payment plan worked out great. It’s on a monthly payment basis and the payment is satisfactory. It’s a good amount of payment to where it’s not stressing me out. I can also go in and add extra money when I want to. Overall, the whole process has been great. I’m glad I chose Freedom because I know somebody who is going through the same process and they’re going through a different company, and they have some concerns. But I don’t have any concerns with FDR because everything has been laid out to me, and I can go in and see everything on my client dashboard. He doesn’t have that option.
Thank you so much for sharing your wonderful onboarding experience, Magdalena! Your privacy is always our number one priority, we will always verify your information at the beginning of every call. If you ever need assistance on your account please reach out to one of our knowledgeable Client Services representatives. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I would highly recommend this company. They are going to help people when they need it. They helped through a tough time in my life helping me with debt collection calls saving me money and less stress. Thank you Freedom Debt Relief.
We appreciate your feedback, Darren. Our team understands how stressful debt can be. We want to assure you, we are here every step of the way. Please don't hesitate to reach out to our Client Advocates if you have any questions or concerns. They can be reached via phone or email. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future.
Reviewed May 9, 2019
The initial contact was informative and there was no pressure. The second contact the people were direct, helpful, and professional. I am anxious to complete the financial progress and feel that Freedom is with me in this process and that I am not by myself.
Thank you for your feedback, Doris. We want to assure you that our team of highly trained Client Advocates are here with you, every step of the way. They will be your guides through the negotiations process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
Freedom Debt Relief has done every single thing they promised to do. I needed the National Litigation group 1 time and they came thru like champions. Now I was disappointed with their lack of communication but their work and the settlement with the credit card company was awesome.
Thank you for sharing your experience, Steven. We are overjoyed to hear you have experienced great savings but we want to extend an apology for the lack of communication you felt with our partners, National Litigation Law Group. We look forward to being able to continue to provide you great service and savings! If you have any more questions, just give us a call. Our Customer Service Representatives are ready to help. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 9, 2019
NEVER again, this is a total rip off. They charge you a 21.5 to 25% fee which they do not verbally disclose to you to settle your debt. I paid them 6500 to settle a debt. Any savings that they claimed to have saved me they kept for themselves. There is ZERO point in doing this when you can do this yourself for FREE, and it shows up as a charge off on your credit report. DON'T do it. They claim to save people 48% but in reality its 15 to 30% minus the 25% fees. If you are lucky you'll save 10%. You think you paying down your credit cards but you are paying Freedom Debt Relief thousands of dollars.
Dear Heather,
We're sorry if you feel you weren't informed enough about our settlement fees! All of our Certified Debt Consultants are required to go over the settlement fee percentage with our clients and the settlement fees are included in the FDR contract. Our settlement fees vary and are calculated based on the law in the state you live in the and amount of your debt. The average is 22%. No client is charged for more than 25%. Even with our settlement fees, you are still going to receive a reduction on your debt. Our negotiations team works hard to obtain settlements with your creditors and have worked hard to have great relationships with them, which allows us to get great settlements for our clients.
Compare our fees to paying 100% of the debt plus interest fees and any other fees the creditor will charge. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We hope you can see that we're really here to help you become financially free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I would like to say that my experience so far has been superior!!! I am only in the beginning stages so I will let you know as things roll along, but at this time everyone one I have spoke to has been beyond helpful and pleasant.
We appreciate your feedback, Kerrie! It's great to hear that our team has been supportive and helpful. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached via phone or email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 9, 2019
I am extremely please with FDR with respect to being able to rely on you to answer my questions. When I call and leave a message you get back to me within hours, sometimes within minutes. With respect and patience to ensure that I understand my position and that I am comfortable with the answer(s). Thank you.
Thank you for your feedback, Christopher. We take pride in our highly trained and attentive staff. Please don't hesitate to reach out to our Client Services team. You can also track your program progress online on the Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am still early in the game but so far it has been a very helpful journey. I am excited about the future of my finances. Thanks to Freedom Debt Relief and their consultants and customer service! I can breathe again!!
Thank you for sharing your feedback, Holly. We are excited about your debt-free future too! Our team is here for you. if you have any questions or concerns please don't hesitate to our highly trained Client Advocates are ready to help. They can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am very pleased with your company. You have helped me and given me peace of mind. Without your help my stress levels would be off the wall. And being able to receive your help has made it easier to provide for my granddaughter whom I have custody of.
We are happy to hear that, Debra. Please know that Freedom Debt Relief is here for you every step of the way, on your journey to financial freedom. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached via phone or via email. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 9, 2019
I have no complaiints. The program is great. I am very happy with Freedom Debt. The program is a big help to me and saving me a lot of money in the long run. I am glad that I choose the right company to help me.
Thank you for sharing your feedback, Keith. We are so happy to hear we have been able to successfully assist you with your debt and look forward to completing your graduation path to complete financial freedom. You can keep track of your program on your Client Dashboard located at www.fdrclient.com or reach out to one of our Client Advocates at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I am so excited for great progress on resolving my debt! And I am So happy for your help and looking forward to knock down the rest of it. 100% great job Freedom Debt Relief. Recommended to my relatives and friends.
Thank you for sharing, Bernadette. Our main goal is to get you 100% out of debt and save you the absolute most money as possible! We are so glad we have been able to assist you thus far and look forward to continuing to work for you. If you recommend a friend or family member, you will receive 250$ from us! If you have any questions or concerns, our Client Advocates are ready to help. They can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to guide you to a debt-free financial future.
Reviewed May 9, 2019
I needed to understand what I needed to do about the citation. Your representative explained what to expect, then transferred me to NLLG. I now know what will be done. It put my mind at ease to know I am being taken care of.
Thank you for sharing your experience, Versa. We want to assure you, our Client Services team is here for you in any way possible. Please do not hesitate in contacting our highly trained staff with any questions. They can be reached at 1-800-655-6303. We encourage you to keep track of your progress on your client dashboard, located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I have looked into several debt consolidation companies, Freedom Debt Relief gave me the best prices/quotes and they've been so helpful throughout this process. The online dashboard is easy to use and my representative Jacob responds quickly and answers all of the questions that I have or have had.
We appreciate your feedback, Renae. Our team is committed to making this program fit your unique needs and provided the most seamless solution for resolving your debt. If you have any more questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help! Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 9, 2019
I was thrown into a state of high anxiety when I received a court summons slapped in my hand. I immediately phoned FDR support and they put me in touch with a litigation unit. The staff at both FDR and the litigation unit were extremely supportive and helpful. With their help and guidance a settlement was negotiated. The support of FDR was invaluable to me through a complicated and scary situation.
Thank you for sharing your experience, Richard! Our team is here for you every step of the way, even in special scenarios. We want to congratulate you on taking the leap to resolving your debt. You can keep track of all your progress on your client dashboard located at www.fdrclient.com. If you have any questions or concerns our client services can be reached via phone or email. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
This program is great, I have not finished my debt, but I’m still working towards it and I have made great progress so far with the help of the Freedom Debt Relief team. I hope more people can get the help they need just like my family and I. Thank you!
We're looking forward to your graduation, Dereje! We're here for you every step of the way and any time you have questions regarding your account, please reach out to our Client Services team. They can be reached by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2019
I was very skeptical about the program at first. Now I know I made the right decision. I was drowning in debt and FDR helped. I was basically paying nothing but interest and could not get above water. Thank You!
We're thrilled to hear that you're pleased with the services we provide you, James! Your success is rewarding and we're looking forward to helping you reach your financial goals! If you have any questions for us along the way, please reach out to our Client Services team by calling or emailing us. Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2019
I had needed to report that I had found accounts that had been written off on my credit report. Submitting the documents was very easy and the agents I had contacted are friendly and pleasant. Thank you FDR for making my life easier so I can breath again while I am supporting my disabled Husband and my Step-Son.
Thank you for taking the time to write us a review, Wendy! Freedom Debt Relief is glad that we have been able to assist you with the changes you found for some of your accounts. We are always here for you through your journey to becoming debt free. If you have any questions please reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
I've only been with FDR for 4 months so far, but my experience with them has been good. They've answered all my questions in a courteous manner. I will keep making my monthly deposits to my dedicated account, and hope to be debt-free in 3 years.
Hello Stephen, thank you for the review! Freedom Debt Relief strives to assist our clients with any questions they may have and are happy that yours have been addressed. With your continued monthly deposits, you should be in line to becoming debt free in this time frame. If you have any questions moving forward please reach out to our Client Services department at (800)655-6303 or reach out through your Client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
I don't think I could have been aligned with such a good consultant like James ** by luck. We seemed to think alike, concerning my debt. Which is a great ease of mind. I also appreciate the FDR website, which is easy to maneuver and find what you need.
Thank you, Gerald, for the great review! Freedom Debt Relief loves getting this feedback on consultants and is happy that you were able to get someone on the same page for what you were looking for. We are always here for you with any questions you may have. You can reach out to our Client Services department or you can chat with someone through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Freedom is always very friendly and knowledgeable. No matter when I call they always take the time to help me with any questions I might have, no matter how small. They have continued to work with me even when I have fallen behind.
Thank you for taking the time to leave a review, Thomas! Freedom Debt Relief is always here for our clients to answer any questions they may on their journey to financial freedom and are happy we can be here for you. Please continue to reach out to our Client Services department at (800)655-6303 or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Within one week the collection calls from creditors stopped. I was with another debt resolution company previously and was not satisfied because the collection calls kept coming daily even on Sundays. I want to resolve my debt and feel positive Freedom will help me reach my goal.
Hello Kathleen, we appreciate your review! Freedom Debt Relief is always striving to make our clients journey to becoming debt free as easy and positive as we can. If you have any questions please reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Thanks to FDR I feel I can breathe a little easier. Getting me to a place where I will be able to live my life with more control and education. I feel like I have hope again. Thank you. I am looking to being free of debt and staying that way.
Thank you for your wonderful feedback, Michael! It is an honor to guide you along your debt-free journey. We enjoy educating our clients and helping them develop better financial habits for brighter financial futures. Remember our Client Services team is available 7 days a week to address any of your questions or concerns. We can be reached by phone or email. We are also just a quick chat away when logged onto your Client Dashboard. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed May 8, 2019
Thank you, for helping me, eliminate my debt, and to be debt free... Thank you Kathryn, in Customer Support, for your help. Courteous, knowledgeable... and she made me feel, like she was working to help me! I paid off all of my debt in just over four years time.
Thank you for the great review, Stephen! Freedom Debt Relief is so happy to hear that we were able to assist you in your journey on becoming debt free. It is wonderful to hear that you also received excellent Client Services help from our advocate. We wish you all the best in your future endeavors. If you do have any questions please reach out to our Client Services department at (800)655-6303 or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
The service I received was good. Customer service was excellent but legal service was regular. I was not so happy with it but in general good service. I don't know what else to say to write 40 words in total. Thanks for your service.
We appreciate you taking out the time to share your feedback regarding our service, Carmen. It is rewarding to know you've always had a positive experience when engaging with our Client Services team. Please continue to reach out to us as other questions come up for you. Keep up the amazing work and thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2019
I have forwarded letters from creditors to FDR by fax to keep updates as to what is going on at my end. Have requested acknowledgment of these faxes to my email or phone text. Have not received any acknowledgment to date. I would like to know that at least someone is making note of this in my file. This is the only complaint I have, otherwise I satisfied with the work you are doing on my behalf.
Thank you, Leonard, for taking the time to leave a review. For confirmation that your faxes are being saved, you can reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. You do also have the option to scan any documents you want us to have through your dashboard and they will be automatically saved to your file. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Very helpful and friendly staff. Questions are answered in a timely manner. Overall it has been a great venture working with the friendly staff to resolve my current issues. Would highly recommend Freedom Debt Relief to folks that are in need of the type of service they provide. Thank you.
Edward, thank you for the kind review! Freedom Debt Relief appreciates your feedback on our Client Services department. We want you to know we are always here to answer any questions you may have throughout your program. We are very grateful that you would recommend our services to others who require help on becoming debt free. Thank you for choosing Freedom Debt Relief and if you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com.
Reviewed May 8, 2019
I am a New client but so far the experience had been positive and look forward to the future. I am anxious to live the feeling of paying off a debt instead of paying on it forever. I am certain with your help I will learn New tools to avoid situations like this in the future.
Welcome to Freedom Debt Relief, Christina! We are so excited for the opportunity to accompany your debt free journey. As we get started, always know our Client Services team is available 7 days a week to address any questions or concerns that come up for you along the way. Client Services can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. You can also chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed May 8, 2019
My experience with Freedom Debt Relief has been exceptional to date! Thank you for ALL you have done to take care of diminishing my debts thus far. I highly recommend this firm for taking care of diminishing your debts. Thank you Freedom Debt Relief!!! Vinny
Hello Vinny, thank you for the very thoughtful review! Freedom Debt Relief is always pleased to hear the success clients are having in the program and having their debt resolved. We also want to thank you for being willing to recommending us to your friends & family that means a lot to us! Remember Freedom Debt Relief is always here if you have any questions you can reach out to our Client Services department or you can chat with someone through your client dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
When I lost my great job, I had tried so hard to get the cards paid each month. A lot of sleepless nights then I prayed and when I had turned on my TV there was a ad on your company and now the rest is history. Thank for all your help.
Barbara
Thank you for sharing your feedback, Barbara. We are so glad you saw us and we got connected! We are overjoyed to be leading you to a debt-free future. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
Thanks you so much FDR, for helping me to try to solve my debts. I will recommend FDR to my friend for those who need help, thank you so much. I can’t wait to get it done. When I called, all the agents are helpful, very polite, and knowledgeable.
Thank you for the very kind review, Arlenethr! We appreciate that you would recommend Freedom Debt Relief to your friends to assist them in becoming debt free as well. We are also pleased to hear that Client Services has helped answer any inquiries you've had about the program thus far. Please remember if you have any questions going forward you can reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
So far things are going great and hope they continue. :) Everyone has been very nice and very helpful! Thanks for being so nice. It was hard for me to ask for help because it was hard for me to admit I needed help financially!
Thank you, Melissa, for the review! Freedom Debt Relief is glad to hear that the program is going well for you. We strive to have great customer service to answer any questions you or any clients might have. Please do not hesitate to reach out to our Client Services department with any questions at (800)655-6303 or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 8, 2019
It has been a steady and forwardly progressive movement through my list of credit accounts and the settlements. One creditor actually went so far as to file a case against me but FDR and their legal department worked out a settlement and will soon be one more account to be resolved. Appreciate the professional method exercised and the great results I am seeing with FDR's program.
Thank you for the awesome review, Hector! Freedom Debt Relief is happy we have been able to achieve settlements on your accounts in a timely matter, even the one that did decide to file a case against you. This is a goal we strive for to help you through your journey to financial freedom. If you have any questions moving forward please reach out to our Client Services department at (800)655-6303 or you can chat with someone through your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 7, 2019
I recommend this company to anyone who is seeking for help with your credit card debts. The staff is friendly and offer assistance and responses in a timely manner. Best place for help and they are great. Once I spoke to the care service of this company I knew they were going to offer the best help/solution for myself.
We thank you for recommending our debt relief services to others, Shari. It is rewarding to know you've had such terrific experiences with us. Please continue to reach out to our advocates in Client Services anytime assistance is needed on your account. Keep in mind you can also view your account details at anytime by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed May 7, 2019
Updated on 03/17/2020: I had my graduation thing the other day and the whole experience with Freedom Debt Relief couldn’t have been nicer. It all went like clockwork. I'm ill and my husband has helped me so much with Freedom Debt Relief. I'm 85 and he is 92 now. If we had an occasion to ask a question or call about anything, he’s handled it for me and he’s very pleased with it too. He has made several calls to Freedom and he has had some calls with the lawyers, and they seem very accomplished and understanding in what they’re doing. My husband has one still going and it has got about two years to go yet but everything looks pretty good on that right there also. We had been in the dry cleaning business for 47 years but the casual attire has killed our industry. That is why we even needed Freedom Debt Relief.
Original Review: Moving above expectations I check almost every day to see the progress. The need change in the pages make easier for me to be able to check my progress. My latest chat was also helpful. The associate was helpful and polite.
Great job making sure to log onto your Client Dashboard regularly, Ms. Burke. This is a resourceful tool to use when monitoring your progress along your Graduation Path. Be sure to let us know how we can continue to support you on your debt-free journey. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 7, 2019
Again my name is Deborah, my experience with Freedom Debt Relief has been wonderful, in trying to reach my goal of being debt free. They are very active in keeping me informed about any settlement they have reached on my behalf and I do appreciate them and thank you.
Welcome to Freedom Debt Relief, Deborah! We are thrilled for the opportunity to guide you toward a brighter financial future. Please know our Client Services team is available 7 days a week to address any questions that come up along the way. We are also just a quick chat away when logged onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed May 7, 2019
All of the representatives I have spoken with are always very helpful, friendly, and professional. They are very knowledgable and able to work out ways to accomplish my goal of moving forward with my plan. I have not had a problem too big for them to handle quickly.
Kathy, we appreciate your generous feedback about our Client Services Department. We want all of our valued clients to share the same experience and service you have received. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2019
They were very helpful and very caring and work with me to understand programs and calm me down because this was a hard decision to make. Can't wait until it's all paid off. I know they're on my side and hope it over soon.
Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2019
Thank you to Derek for offering the best option for my circumstances. He explained the process very clearly and was certain I understood the information provided. He made sure if I had any questions he answered them with great knowledge of the program offered.
Cheryl, we admire you providing us detailed feedback about your debt consultant who assisted you! It's a pleasure to be able to provide you with a wonderful experience. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2019
These people are legal "Thieves". Treat you really nice in the beginning when they are taking your money early on. The last CSR I spoke with was a bitter nasty person with a bad attitude. I overpaid them by 4K and they said I could get it back when everything was done. I fully expected to get less back, maybe 2K but they screwed the account up. Let accounts slip past them and I ended up with MAYBE getting $200.00 back. Overall, it would have been less expensive to have paid most of the bills off myself before they went to collections. Lesson learned. I will never use these rip off artists again, and would never advise anyone else to use them. Bad bad experience.
We're very sorry to hear you are so disappointed in your experiences with us, Ms. Carter. However, we are confused by you saying you 'over paid' into our program. The scheduled monthly deposits made by you go into a special purpose account. These same funds are then used to make payments to the creditors once a settlement has been obtained and to collect our settlement fees. FDR does not charge or collect on our fees until we've completed our job; which is to negotiate and settle the account balance for less than what was originally owed. After all accounts have been resolved and all fees have been collected, any funds remaining in the special purpose account are then returned back to the client. If this was not clearly explained in the beginning, again we do apologize.
Yes, you could have contacted your creditors and tried to negotiate down your debt. But would you have known who to call? How much of a discount to ask for? Our expert negotiators know all the ins and outs because they talk to creditors and collection agencies every day. We have worked hard to have great relationships with them, which allows us to get great settlements for our clients.
We hope that you remain focused on the fact that these debts are now behind you and no collections activity can take place. The balances are considered to be $0 and with our settlement plans, we were able to not only reduce what was owed, but we were also able to get the creditors to agree to stop charging any additional late fees and interest on the original balance. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed May 7, 2019
I needed to finish to my bills because of my credit score. I made a research and I saw that Freedom Debt Relief was where I was supposed to go for me to be debt-free in three years. The reps were knowledgeable. I told them that mess and then they would either contact the creditors or get contacted by them. I usually pay my bills from 1,500 and now, I'm paying 500 and something, so Freedom Debt Relief is a lot of help. Also now, I'm free. The creditors didn't bother me anymore. I would love to finish paying all my debt now and my credit score to go up.
We're glad you chose to partner with us to provide you a better financial future, Pierre! We will always reach out to you with any important updates in regards to your program. Please don't hesitate to reach out to our Client Services department if you have any questions, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2019
You are doing a great job. I will recommend other people about your services but thank you Larry **. So continue to do a great job. I thank you again for your service and support. Keep up the good work Larry **.
Hello Larry,
We appreciate your review and for recommending our company! Thank you for choosing Freedom Debt Relief to assist you! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed May 6, 2019
They have been doing great resolving my debt. I have one more to resolve, and I have the trusted belief they finish completing this task. Guys keep doing the good job, it is a great service, and my credit score is very much improving every day now.
Thank you, Aaron, for the incredible feedback and 5-star rating! We're delighted to be able to assist you in becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2019
Was just calling to see if one of my credit accounts was included in the list of accounts and it wasn't. I didn't choose to add and will take care of it. Enjoyed talking to the representative and he checked my account to make sure about what I was asking about.
Hello Martha, thank you for the kind review! If you do need any help with this creditor moving forward you can reach out to our Client Services department if you have any questions on adding the account for us to resolve. You can also reach Client Services through your dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
I would surely recommend a friend to FDR and also my family because I feel relief that I was having difficulty with my credit card and they just step in right in time. The good thing about FDR is that they have good customer service.
Thank you, Esther, for your very generous review! Freedom Debt Relief does appreciate your recommendation of our services to your friends and family. we will be with you every step of your program and are happy to assist you on becoming debt free. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
Everyone has been great. I'm very concerned about not making my payments. I've never forgotten to pay them. Tracy has been very nice. It's hard to get through the anxiety by yourself. I believe that this was the only way out.
Freedom is happy to hear that you have been provided great customer service, Bethann! We do understand your concerns as we do ask our clients to voluntarily stop paying their creditors, this is to assist us in obtaining the best settlements on your accounts. You will not be alone in this process we will be here for you every step of the way. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
I have been enrolled with FDR for less than a year, and already a large credit card debt has been resolved! Just knowing that for a relatively small set monthly payment my creditors are being dealt with professionally, and my credit card debt is actually going to get paid off within a reasonable period of time is a big stressor off of me!
Thank you, Carl, for the great review! Freedom Debt Relief strives to assist our clients in becoming debt free with as little stress as possible. It is wonderful to hear that the program is working for you on the road to having financial freedom. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
So far everyone has been professional and answered all my questions and very satisfying. Looking forward to resolving this debt situation so I can live again. I have had a series of bad circumstances that I was not ready for at this stage of my life.
The Freedom Debt Relief team is always here for you to answer any questions or concerns you may have, Larry. We are happy to be able to assist you with your journey to becoming debt free! If you have any questions please reach out to our Client Services department or reach out through your dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2019
We had too much debt and I was having a hard time paying it off. We had somebody who helped us with some insurance and she partners with Freedom Debt Relief so we ended up using them. I wanted to see if they could help get it going and take care of the debt for us. When we signed up, they talked to us about the accounts that we could put on in the program and when we could add more accounts. After that, our interaction with them has been through emails or text messages when they settle a debt. Their customer support is good. They keep in touch with me and they let me know when my accounts are ready to view online.
Working with Freedom Debt, I'm glad that I don't have to be making monthly payments on some of those charged accounts. That has taken a burden off of me because I have to make one or two monthly payments to them and that's it. I don't have to worry about trying to make one for so many other cards. It's my fault for getting into the debt, but it's always nice to have someone to help you get out of it and Freedom Debt is great.
We're so glad to hear everything is going well with your program, Magaly! We will always be sure to keep you updated as new settlements come in along your journey with us. Keep up the great work! Please feel free to reach out to our Client Services department if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
Nick was very polite, understanding, and helpful to me as I undertake this debt reduction journey with Freedom Debt Relief. He helped me develop a plan to become debt free and relieved immeasurable stress from my daily life. It is a blessing for me to have Nick as my representative at Freedom Debt Relief.
Thank you for your review, Nancy. We are overjoyed to hear about your experience with your Certified Debt Consultant. Congratulations on taking steps to resolve your debt, Freedom Debt Relief will be by your side through the journey. If you have any questions, just give our Client Services Department a call at 800-655-6303. You can also stay up to date on your program by logging on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
I called to inquire about process of negotiations with creditors. I also had concerns about the consistent calls and threats from creditors . The Freedom Debt representative was able to ease my angst and to ensure me there would be a beautiful rainbow at the end once I weather the storm of this daunting experience. It just takes time and patience but my credit shall rebuild as long as I stick with the terms of the debt program.
We appreciate your feedback, Brenda. Our Client Advocates will be with you throughout your journey to help be your guides. Being debt free is a feeling like no other and we will be working to get you there! Don't hesitate to call us with any questions or concerns at 1-800-655-6303. You can also keep up to date on your program through your Client Dashboard which can be accessed at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 5, 2019
The representative instructions on how to proceed in eliminating my error were concise and simple to follow. I contacted the agent, Mr. ** to whom I erroneously talk to. I contacted him and forwarded an e-mail cancelling the process. Thanks.
Thank you for sharing your experience, Mr. Williams. We are so happy we were able to assist you. If you have any questions or concerns our team is here to help! The Client Services department can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
This company is wonderful! Damian walked me all the way through the process & took his time so I wouldn't feel overwhelmed! This is going to be one of the best decisions I've ever made! Thank you so much Freedom Debt Relief!! I feel like a load has been lifted off of my shoulders!!
Thank you for sharing your experience with Freedom Debt Relief, Jamie. Our team would like to congratulate you to taking steps to resolve your debt. Our highly trained team of Client Advocates will be here to help through the entire process. Should you have any questions, they can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
So far seems to be working. Thanks. You keep me updated and so far I'm happy with the results. The dashboard is very helpful. I was confused at first, but I called and they were very good about explaining the process. Happy so far with the program.
Thanks for sharing your honest opinion, Elaine. We are so happy to hear you have been satisfied with us thus far. Our team is overjoyed to be your guide to financial freedom. Our Client Services department is a great resource for you, throughout your program. They can be contacted at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 5, 2019
Definitely, I would like to recommend Freedom Debt Relief to a friend who struggles with financial situation like myself. And I will be debt free more or less than 2 yrs. with less monthly payment than I would have imagined. Thanks to freedom debt relief. I couldn’t ask for more.
Thank you for sharing, Gina. We are very happy you enrolled in Freedom Debt Relief and we are excited to see you obtain financial freedom. We also would greatly appreciate if you recommended our services to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2019
They were great and very knowledgeable about what your needs are. I would highly recommend the company to anyone who wants to take control of their credit card debts. They sure did for me. I am debt free now thanks for them.
Thank you, Diane, for your review. Freedom Debt Relief has your best interest in mind and our highly trained Client Advocates are happy to answer any questions or concerns you have. We are very confident you have a successful future ahead of you. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
Great help. Just started. Hope it works. Looking forward to being debt free and feel like a stone has been lifted off my back. Tanya was very helpful and professional and got to work on a plan that I can live with.
Thank you for sharing your review, Jean. Freedom Debt Relief is very pleased to assist you with your debt and we are confident you will see amazing results. Financial freedom is coming your way soon and we are thrilled to hear of yur experience with Tonya. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
I had a mental breakdown behind my debt. Thru this program I can see light at the end of the tunnel. I tried to start my own business but because of health reasons, I only went into credit card debt. This is a solution I can use. Thank you.
Thank you, Patricia, for your honest review. Freedom Debt Relief is very glad to assist you in becoming debt free and we will continue to ease your mind through your completion. The light at the end of the tunnel is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
I needed help paying off my credit card debts. Freedom Debt Relief got me started paying off my debt. Everyone I spoke with was extremely helpful and very knowledgeable as to how to get me started. It was the best decision for me.
Thank you, Harriet, for your review. We are very happy to be taking control of your debt and assisting you in obtaining financial freedom. We are looking forward to seeing you graduated! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
I am very happy that you have closed out 4 creditors. One is in progress and this week the Credit Union (which are hard to deal with) you settled and paid off the 5th plus the 6th is now in payments for 12 months. Then there are only 2 left. So far you took 55263 in debt and settled it for 30815 saving me 24449.00. I am so grateful God Bless you. In a year I will have just 2 of nine creditors left.
Hello David,
Thank you for sharing your feedback. We are very proud of your accomplishments so far and we are confident you will continue to see amazing results. Success is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
Have had a great experience so far. James ** has been there to help me thru all of it. I really look forward to working with Freedom Relief and becoming free again. Thank you for your help. You made it very easy.
Hello James,
Thank you for sharing your review. We are thrilled to hear of your positive experience with James and we will continue to provide the same exemplary service through your completion. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
The representative was very friendly and was able to resolve my issues in seconds. The program sees to be working as was initially explained to me. It is a good indicator that this program actually works as I was told.
Thank you, Dane, for your review. At Freedom Debt Relief, we strive to provide world-class customer service to all of our clients and we are very proud of your experience thus far. We are looking forward to seeing you debt free! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
I Found myself way over my head in debt. It was my fault but I still was in a bad place. I was not behind on any of my bills but I was left with nothing except what my wife made each week. I knew I had to do something and that's when I found Freedom Debt Relief. They treated me with respect and dignity. I was a bit hesitant at first but the people who represent FDR put my fears to rest and so I made a decision to go forward with what I knew was the right thing to do for me and my wife. FDR is a reputable and caring company.
Hello Joseph,
Thank you for sharing your review. You made the best decision when you enrolled in our debt resolution program and we will continue to provide the utmost customer service. We care about you becoming debt free and we are looking forward to your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2019
For months all the interest and penalties accrue. Then when a settlement is made you say how much you saved us, when in reality it's actually less after all the extra costs were incurred, interest, late fees, your fees, etc. Then you have to pay taxes on the rest. I don't like the process of ignoring creditors when you should be able to be honest with them.
We appreciate your honest feedback, Denise. We assure you that we have your best interests in mind when it comes to settling your debt. If you compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Additionally, Freedom Debt Relief is a hardship program, we have a recipe in place to help you put your debt behind you once and for all and should you have any questions about your progress, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you.
Reviewed May 4, 2019
With Freedom Debt Relief, we got everything to where it needed to be and we got everything into one payment. They did very good at addressing all of our concerns and they worked with me very well on the payment plan. Overall, it was a great service. As of right now, a couple of the cards are already paid off, and I still have a couple of years left but I'm hoping to have everything paid off.
Dana, we're so happy to hear all the wonderful feedback you have provided for our company. We strive to provide the best possible experience for all of our clients and glad to hear you couldn't be any happier. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
So far I like Freedom Debt Relief and their help in getting me out of debt. They have been great at supporting me and helping. It is a step by step program and they help you all the way. I would highly recommend it.
We appreciate your review, Matha. You definitely made the best decision when you enrolled in Freedom Debt Relief and we are very excited to see your accomplishments in the near future. We also would greatly appreciate if you recommended our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
I have a loan from Marcus and Freedom was suppose to work a deal, I put the monthly payment for Freedom in my account but Marcus is still taking out their payment and now my account is negative and I bounced two other things and was charged $70.
We're very sorry to hear of the mix up that negatively impacted your financial account, Ms. Walsh. Please understand that our negotiation efforts do not begin until we have an opportunity to settle the enrolled debt. We ask our clients to discontinue automatic payments to the enrolled creditors. Continuing to allow the creditors to auto-draft your personal account directly impacts our ability to obtain a settlement on the balance due.
We would like to make sure you have a clear understanding of how our program works and what to expect when newly enrolled. A team member will be reaching out to you shortly. We appreciate the honest feedback and thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Freedom Debt Relief has provided me with step by step, easily understood directions, to help me end the exorbitant fees charged by credit cards and pay off my debt in a reasonable time. I can see light at the end of the tunnel.
Thank you, Douglas, for your positive review. Freedom Debt Relief is glad to assist you with your debt and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Freedom Debt Relief is wonderful. They have settled several debts for me already. They are fast and efficient. Highly recommend them for anyone wanting to improve their credit rating or pay off their debts. They have far exceeded my expectations and have proved themselves way beyond what I thought they would.
We're happy to hear your experience with us has been amazing, Tammy! We will continue to stand by your side and support you all the way to financial success. If you ever need assistance or have questions please reach out to our Client Services department. They can be reached at (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Yes, I would in a heartbeat. I have had a wonderful experience with Freedom Debt Relief and I would be happy to to let others know I really appreciate what they're doing for me and my debt.Thank you for your time.
Thank you so much for your positive review, Carmen! We're so happy we can partner with you on your path to financial success, keep up the great work! If you ever need assistance along the way, please reach out to our Client Services department at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Great experience with this company. Everyone is very knowledgeable in helping the clients out. Whenever I call in for help or question, there I always someone to give me the answers. I would recommend this others that would want to get help with debt.
We're incredibly grateful that you took time to leave us such a positive review, Charlene. We are happy to hear you are getting the answers to all your questions. If you ever need assistant don't hesitate to reach out to our Client Services department. They can be reached at (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
I really enjoyed my experience with Freedom Debt. They were really helpful and I have a lot of stress off of me. They were able to help me out of my financial situation. They were friendly and explain to me everything that was going to happen clear so that I can understand it.
The entire Freedom Debt Relief team will be here for you at every milestone on your journey to financial freedom, Cheryl! Should you ever have any questions or need assistance, please reach out to our Client Services department at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Easy to work with. Professional but friendly. Made it easier to eliminate debt with affordable payments. Kept us informed every step of the way. Helped us get back on track with our credit. We would recommend them to anyone who needs help.
We value your feedback about your experience with our team, Jane. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you ever have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
I give Freedom a A+ and recommend Freedom to anyone who needs. They sure very Professional in all fields. I been dealing with them so keep on Keeping working on getting us Debt Free. I Can't believe how it sure relieves them stressful calls. I'm still getting a couple but I'm in the program since February and can't believe seeing it grow so 100% for FDR!!
We're happy to hear about your experience in our program, James! We are here to support you if you have any questions along the way. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
People are kind and attentive so far. Hoping everything goes smoothly thru the end But I extremely pleased thus far. Hope this comes to the conclusion that I was promised. But all good so far. Keep up the good work.
Thank you for trusting us as your partner to financial success, Charles! The entire Freedom Debt Relief team is here for you every step of the way and if you ever have questions, please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
They are doing okay, but I think the percent of resolution could be better and fees are a little high. I wish debts could be resolved faster. And monthly fee along with resolution fees are a lot. But I am slowly getting out of debt.
Thank you for sharing your honest feedback, Ms. Postoy. Yes, we do charge a settlement fee. However, our fees are not charged nor collected until we've successfully obtained a settlement agreement on the balance due. Also, we ask that you please consider the following. If you would, compare our fees to the 100% of the debt amount plus any interest and additional late/penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt; principal, fees, interest and all.
Remember, Ms. Postoy, we are here 7 days a week to support you on your debt-free journey. Always feel free to contact Client Services anytime assistance or clarification is needed. Thank you for choosing Freedom Debt Relief as a guide to your financial freedom.
Reviewed May 3, 2019
My experience with Freedom Debt Relief has been incredible. Their customer service is amazing. I would recommend it to anyone that has financial problems. They are very understanding and very helpful. It has been a great relief. They were able to settle all of my accounts in a short period of time. Very happy.
We're grateful to hear about your incredible experience, Nora! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
My experience with Freedom has been wonderful and they always keep me up to date on my case. I am very pleased with the excellent work they are doing with my journey to debt freedom and I would refer my friends to them that need the help because of my experience. Thank you Freedom for the excellent job you are doing!!!
We're happy to hear about your wonderful experience with our team, Mary! We will continue to support you at every milestone of your journey. If you ever have questions along the way, please contact our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Owing over $17,000 Freedom Debt Relief has lifted the pressure of very high interest payments to a level that I now can easily pay off this debt. Without FDR I would be paying for years whereas I will be making larger payments to get out from under this debt.
Thank you for partnering with us, Fredrick! We know financial success is coming your way, keep up the great work! Should you ever have questions, Please reach out to our Client Services department at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
Very helpful and nice. Very experience in all information and quick to respond on anything I ask. Really know what they're doing. I can't thank them enough. Always friendly and respectful of any questions that l may have. They are a lifesaver and I didn't know what I was going to do until I found Freedom Debt Relief. So thank you all for the great work and help that you are giving me.
We're glad we can be here and support you on your goal towards financial success, Gary! Should you ever have questions or ever need assistance along the way, Please reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2019
I found Curtis **, and Brianna both very professional, and very helpful. I was that a point with my finances Palma that I was living paycheck-to-paycheck at my expenses were exceeding my income. I didn't know anything about a debt relief for hardship, until Curtis explained it to me, but then I realized that's exactly what I needed in order to get out of the position I was in. Thanks to Freedom Debt Relief, I can finally see some light at the end of the tunnel.
We value your feedback about your experience, John! We will continue to be here for you every step of the way. Please reach out to our Client Services department if you ever need assistance. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
My experience with Freedom Debt Relief has been very enjoyable actually because I have been able to relieve my debt problems. I would like to take this opportunity to thank Freedom Debt Relief for all that they have done for me.
Thank you so much for your feedback, Charles! We're so happy to be your partner on your journey towards a debt-free future! Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
I love Freedom Debt Relief! They are so informative of everything. I feel a great relief knowing that they have my back on getting my debts solved. AND knowing they are available every step of the way. I would DEFINITELY recommend them over any other debt relief company. I can’t thank them enough.
We're so happy to hear about your positive experience, Becky! We are happy we can support you on your journey to being debt free. Should you ever need assistance along the way don't hesitate to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
Monthly update of accounts recommended and yes would recommend to a friend. Your company have not start paying on any bills yet. So good so far. Looking forward to getting the bills paid off as soon as possible. Happy, so far so good.
Hello Bernadine, and thank you for taking the time to write us a review. We appreciate that you would recommend us to your friends even though we have yet to achieve a settlement for you. Freedom Debt Relief looks forward to working to help you become debt free. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
All I can say is that, action has taken place... And pleased with results... Program takes time but, long run everyone comes out debt free... FDR made my payments easy and affordable to my budget. I'll tell my friends about FDR. That's why I gave FDR 5 star rating... more or less it's the people that are so wonderful... Thank You.
Hello James, thank you for your wonderful review! Freedom Debt Relief is always trying to make our process as easy for our clients as we can. It can take some time to achieve settlements but thank you for sticking with us and trusting us to settle your debt. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
I trust Freedom Debt Relief. They help my husband and me to understand this process every step of the way. We are about one year into the process, and are very pleased with the progress. I am very excited to see an end to the debt that has plagued our lives!
Thank you for the kind review, Kristin! We are excited to hear that the process has been smooth for you and your husband, wishing you continued success once you graduate from the program and become debt free. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
Very courteous, called in and spoke to Johnathon. After a review debt relief was my option. He was very courteous and thorough, explaining all options. I recommend this to anyone swimming in debt and trying to keep their head above water. There are life changes that happen and if that’s you call them today. You will not be disappointed!
Thank you for the great review, David! We love hearing that your options were explained thoroughly to you and our option was the best fit. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
I am a new client. I have been a client for about one month. At this time I am highly satisfy with the help that I am getting to resolve my debt. FDR has been helping me every step of the way. They are a highly group of professionals who know what it takes to become debt free. They are always there when I have a question or need help. Very courteous and it is always a pleasure to talk with one of their people. I would recommend them heads over heels. As far as I am concern they are a ten star company.
The entire Freedom Debt Relief team is here for you every step of the way, Leon! We believe in your goals of a debt-free future and should you have any questions along the way please reach out to our Client Services Department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
Kris was very helpful and made me less stress about my situation. He went over everything with me and helped me understand what each step would be. I called customer support and they were very nice and helpful. I would recommend to a friend this program.
Thank you, Marva, for the kind review! Freedom Debt Relief always tries to make our process on enrolling as easy as possible and it is always wonderful to hear from our clients when it goes smoothly. We also do appreciate your further trust in us to recommend us to your friends. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
Customer service was very helpful. My call, however, was prompted by the fact that I couldn’t make the deposit using Freedom’s website and client dashboard. This is the third time I’ve needed to call Customer service to make a deposit.
Hello Jean, and we appreciate your feedback. We recommend when making any changes to your deposits it can be beneficial to reach out to our Client Services to assist. This way we can ensure there are no conflicts to any settlements and can also help schedule any additional deposits. If you have any further questions please reach out to our Client Services department or you can also chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
I’ve been a part of the program for about 9 months & I’m in the process of paying off a big chunk of my debt. My credit score has already improved by 15 points. Everything is headed in the right direction.
Thank you, Mary, for leaving this great review! We love hearing of the success that your clients are having and to know we have helped pay down a portion already is amazing. That is also great to hear your credit score is increasing and should continue as more debts are resolved and paid off. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
We were very disappointed about our First Negotiation, because we were told it would be negotiated half of our balance at the time when we enrolled in January of 2019. Could you please explain to us what happen. Everyone that I speak with on the phone have been very nice, excellent customer service.
We appreciate you mentioning the excellent customer service you've received. Also, we can understand your disappointment if the settlement amount is a bit higher than anticipated. In most cases, because of the rapport that we have with hundreds of creditors, we are able to obtain magnificent settlements as low as 50%. However, some creditors are a bit more aggressive and require a greater percentage amount in order to settle the balance. We ask, Ms. Fulton, that you allow us the opportunity to settle more of the enrolled balances on your behalf. We truly believe you will see a significant savings with future settlements.
Our knowledgeable advocates in Client Services are available 7 days a week to address any of your concerns. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com whenever assistance is needed. You can also chat with us live when logged onto your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed May 2, 2019
I worked with Kevin ** and right away he was great to work with. He speaks very clearly and made me feel at ease. He was very detailed with all the information I needed to know to move forward and he emailed me and contacted me every time he said he would. I'm glad I made this step and very glad I have Kevin to help me along the way! Thank you, Jessica.
Thank you for sharing the wonderful experience you had with Kevin, Jessica! We will continue to be here to support you on your journey to financial success. Should you have any questions along the way, don't hesitate to reach out to our Client Services department. They can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
One comment that I don’t remember discussing We had to pay taxes on the money that was deducted off from creditor. I had to pay a lot of income tax because the deductions were counted as income. I did not qualify for the special IRS code.
Thank you for your honest review, Louisa, and we apologize for any miscommunication. We do advise our clients about the possibility that you may receive a 1099c from your creditors. This information is gone over throughout the enrollment process and the Welcome Call. If you have any additional questions, we encourage you to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
I am completed satisfied with the service that I have received. This is my first withdrawal, so I have not had enough time to learn about the company. I am happy with the service so far. I am looking forward to be free of credit card bills. I am grateful for the opportunity that Freedom Debt Relief had given me.
Hello Maxine, and thank you for the kind words. We here at Freedom Debt Relief strive to assist as many in becoming debt free and can't wait to see your progress in your program. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 2, 2019
My experience with Freedom Debt Relief has been awesome. Everyone has been very helpful understanding and kind. I first called about getting a loan when I was turned down a gentleman named Christopher talk to me about getting involved in the Freedom Debt program. He explained everything thoroughly, made sure I understood everything he was saying. I agree to it and I'm on the road to recovery. I would recommend them to anyone. Matter of fact I have two friends I'm going to talk to them about it.
Thank you for sharing the amazing experience you had with your Debt Consultant, Evelyn! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2019
Quite happy with the process, a little unhappy with 1 settlement but overall very good structured formula to follow, set it up and just keep making the payments. There was only 1 interaction with one account who set a debt collector onto me and Freedom handles it asap.
Thank you for taking the time to leave a review, Douglas. Congratulations on your success with Freedom Debt Relief! We are pleased to hear that even with an aggressive creditor we were able to resolve them and help you in becoming debt free. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
All communication between myself and Freedom employees was friendly and professional. I am very satisfied with how I have been treated.. Personnel have made me feel that my situation is understood and I have been treated with the utmost respect.
The entire Freedom Debt Relief team is here for you every step of the way, Jane! We're happy to know you are on your way to financial freedom, keep up the great work! Please reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Thankful for the help in lowering my debt. Thanks again for the peace of mind. I would never have gotten my bills paid without Freedom's help. I'm looking forward to the day when all my debts are paid off. Thanks again forever thing.
Thank you, Boddie, for your kind review. We are grateful to hear when the program working as it should and assisting you in becoming debt free. We are always available to answer any questions by calling into our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
Freedom is the best. Freedom gives me more breathing. I feel better and more comfortable. I was tired from the credit cards interest. I have more freedom now. Now I can do much better for my family. I love freedom.
Hello Ashraf, and thank you for your very kind review! Freedom Debt Relief strives to make the Debt relief process as smooth as it can be for clients and are very happy to hear that this is the case for you. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
The folks at FDR has made this transition in becoming debt free very smooth. They have explained everything well and I'm so happy I will be debt free in less than 4 years instead of the 20 years I was looking at. Thank you.
Hello Terri, we are happy to hear that your transition into the program has been a smooth one. Our main goal is to help as many people become debt free and we appreciate your feedback. If you have any questions throughout your program please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
Rep was very informative & professional. Gave all information and reviewed contact information was correct and that she had answered all my Questions.. Deann did a great job and she was attentive and asked if I had any other questions that she could help me with.
Thank you for your insightful review, Martha! We here at Freedom Debt Relief strives to have excellent customer service and it is always great to hear when one of our advocates exhibit this. If you think of any other questions you may have please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
Once the settlement came though it was quick and fair! I would recommend a friend to Freedom Debt. I’m not sure if things could go quicker but if it could that would be a big plus. But I understand it’s not always in your hands to do so. But overall I am pleased so far.
Hello Chris, thank you for the review. We appreciate that you would recommend our company to others in need of debt relief assistance. Freedom Debt Relief strives to resolve your accounts in a timely matter and is confident that you will see your graduation date before you know. If you have any questions please reach out to our Client Services department or you can chat with someone through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
Freedom has made our lives so much less stressful! We can now breathe more! The process wasn’t too much trouble to do and handle. The representative Christine walked me through everything, was very patient and no matter the question she was extremely helpful! I’d recommend Freedom Debt Relief every time!
Thank you, Veronica, for your wonderful review! We love to hear when the program runs smoothly for our clients and to know our advocates are providing the best customer service. If you have any questions please reach out to our Client Services department or reach out through your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
The company, Freedom debt relief, has been the best thing in our lives for two years now. I had two strokes and was doing so crazy things. Ex: I sent the electric company $70,000. for a $70.00 bill. Now my husband has dementia. It is rough getting old with medical problems. Thanks to Freedom I have some peace of mind.
We're happy to help you out in your time of need, Kristine! It's rewarding to know that you have the peace of mind you deserve! Should you have any questions please reach out to our Client Services department at 1 (800) 655-6303 or log on to your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Debt Relief has helped me fixed 3 debts that I had and I am very happy with what they have done. I still have a lot more to go through and I know they will help me with those. They have been very helpful throughout the whole process and I thank them very much.
We're excited we can be here for you on your journey to a debt-free future, Kevin! We're confident in your success with our program and if you have questions along the way please reach out to us! Our client services team is happy to help and they can be reached at 1 (800) 655-6303 or by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Everybody was very helpful and informative starting with Bryan ** from Liberty Lending and other folks I spoke with at Freedom Debt Relief. Thank you and I am able to get back on track with my budget and finances again! Gratefully yours, Armida.
Thank you for sharing your experience with our team, Armida! We're happy to help you get back on track with your finances and we are looking forward to your success with Freedom Debt Relief! If there is anything we can assist you with along the way, please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
I am very please with what is happening, I had no idea what would happen, just knew I had to do something. I had a conversation with a Debt Relief partner and she explained everything how and when. I made the decision and I am very pleased. I have had questions and called into Debt Relief and customer service has been great on details and explaining, which is wonderful, when I have been a bit afraid. l really appreciate all that Debt Relief is doing. Thank You Very Much!
Thank you for your feedback about your wonderful experience with our team, Valerie! We will continue to be here for you every step of the way! Should you have any questions, please don't hesitate to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Up to this point everything that I was told has gone as planned and I have been quite pleased with the progress. I appreciate Freedom staying in touch with me and keeping me informed regularly. I have one account that has accepted Freedom's terms and I look forward to the others completing in the near future.
Thank you for providing us feedback about your experience with Freedom debt Relief so far, James! Congratulations on your first settlement and we will always keep you informed on your progress! If you need further assistance moving forward, please reach out to our Client Services department at 1 (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
I was very happy to hear one of my accounts was going to be settled, but it turned out to only be a $500 dollar difference from when I first started. It was a $5000 dollar debt when I first stopped making the payment. It was $4000 then it turns out they settled for $3500. Not a big difference. But it’s $500 I guess. Just wanted to speed things up. 3 stars out of 5.
We appreciate your honest feedback, Mario. Please keep in mind our negotiators always have your best interest in mind when it comes to settling your debt and we assure you that we always offer you the best savings possible. If you have questions about your settlement, please don't hesitate to reach out to our Client Services department at 1 (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
The response to my emails sending you info from creditors as they contact me is appreciated. The most aggressive one, you have completed a deal with. It would be nice to know what you are doing with the other accounts.
Congratulations on your settlement, Joseph! We will always reach out to you with updates if anything is ever needed on your account. Please feel free to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com to check for updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Great company. They responded quickly and are still in the process of assisting me. They made the process quite simple and explained everything very well. I truly appreciate their assistance in helping me get out of some of my credit card debt. I recommend this company.
Thank you for your valuable feedback, Caroline! Our team is here for you at every milestone of your journey, you're on pace for financial success, keep up the great work! If you ever have questions for us along the way please reach out to our Client Services department at 1 (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
FDR has been very helpful in solving my problem. I would recommend them to anyone that is in my situation. They are easy to contact and always answer my questions. They explained everything that was happening along the way. Thank you.
The entire Freedom Debt Relief team is here for you every step of the way, Cynthia! We will continue to provide support throughout your journey with us towards your debt free future. Don't hesitate to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
Jason ** is I guess you could call him my agent. He walked me through every step of the process. He really cares about helping me with my debt issues. He’s not just my agent anymore, he’s now my Friend! I thought because my debt was so high that I was considering filing bankruptcy, but with Jason’s help I no longer have to think that way. I believe if I spent the money it is my responsibility to pay it back. So thank you Jason!!
We value your feedback about your experience with your Debt Consultant, LisaAnn! Our whole team is always here to assist you on your journey to financial freedom, keep up the great work! If you ever need anything along your journey, please don't hesitate to reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
They have been very kind and explanatory about the whole process. Always available to answer any questions I may have. Never impatient with me. Gave me information needed when I had a pesky creditor calling me at my work place. All around a great experience.
We appreciate your valuable Feedback, Monzeratt! The entire Freedom debt Relief team is here for you every step of the way and we will continue to support you to a debt-free future! Feel free to reach out to our Client Services department if you have any questions along the way, they can be reached at 1 (800) 655-6303 or by emailing support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
I needed to change the date of my first ACH payment a day before the set date. Everyone was so understanding and helpful. Date was changed without any fuzz. I already recommended this to 2 friends. One of them already sign a contract with you; and she is very pleased with the customer service and the terms of the contract.
Hello Annabella, We are happy to hear how great the process has been for you in making changes to your program. We would also like to thank you for trusting our company to recommend us to your friends. Our goal is to try and help as many people become debt free and are always happy to see clients succeed. If you ever have questions please reach out to our Client Services department or you can Chat with them on your dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
I went to Freedom because I want to pay the debt I owe but couldn't without help. They were courteous and helpful, I would recommend them to anyone. The people were nice and always ask to make sure I understood.
Della, thank you so much for sharing your experience with Freedom Debt Relief. Our team wants to congratulate you on taking steps on resolving your debt. We are confident you will continue to be pleased with your results. If you have any questions or concerns our highly trained team of Client Advocates are available at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2019
I have had good communication thus far. There has been a couple of email questions I had that has not been replied to though. Still awaiting communication on that. But all is well for the most part, thus far. Thanks.
Our team at Freedom Debt Relief appreciates your feedback, Gregory. We strive to provide customer service excellence. We would encourage you to reach out to our Client Advocates to follow up on your emails, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to be apart of your journey to a debt-free future!
Reviewed May 1, 2019
This is a subject all too often avoided until “life” happens. I feel FDR has me on a necessary plan to achieve financial freedom. It’s scary at first but you have to trust the process. FDR is your partner in it all.
Thank you for sharing your experience with us, Shelly. We absolutely agree! Debt can be extremely crippling especially when unexpected events arise. Freedom Debt Relief is here for you every step of the way and we are confident you will be overjoyed by the end results. If you have any questions or concerns please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed May 1, 2019
This service turned out to be a good experience for me. It came at a time when I needed help. The relief from stress and wondering how I was going to manage through was lifted with the help of FDR. I would highly recommend FDR to those needed much needed financial relief in a positive manner.
Our team at Freedom Debt Relief is overjoyed to hear that we provided support through a difficult time, Rose. Thank you for your recommendation, your feedback will help others in need. If you have any questions, our Client Service team is here for you throughout your journey. They can be reached at 1-800-655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2019
It is great to have one of my bills paid and gone. It takes time, but it is hard to be patient. I wish that I had started earlier. I recommend that people don't wait until they get overwhelmed. It will work if you keep doing what is needed.
Thank you for sharing your thoughts about your Freedom Debt Relief program, Maureen. Although the program does take time, we are confident you will be ecstatic with your success! If you have questions while on your journey to financial freedom, our Client Advocates can be reached at 1-800-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 30, 2019
Freedom Debt Relief did a fantastic job by helping me get my debt down... they are a great company that can help anyone get it paid off by getting creditors to bring down debt by half or more as they did me... Thank you Freedom Debt Relief... Richard **.
It was absolutely our pleasure, Richard to guide you toward a brighter financial future. Thank you for sharing your personal experiences on how our service proved to be beneficial for you. It is rewarding to hear how pleased you are in our negotiation efforts. Please continue to contact our Client Services team as other questions come up. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed April 30, 2019
The young lady was very professional and answered all my questions. And she prompt about her answers then she checked to see about getting me some documents I needed. The best overall experience with the young lady and she definitely knows her job!
Reviewed April 30, 2019
I am pleased with this program. It enables me to see a future without debt problems and makes me feel like progress is being made. It can be difficult to see the light at the end of the tunnel but I know it is coming. Please let me know if I can assist in any other way to keep on top of the dashboard.
We're thrilled to know that you're pleased with your program, Rosa! We're here for you at every milestone you reach and if you have any questions along the way, please reach out to our Client Services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 30, 2019
Customer service very nice and does give all facts whether good or bad. I am a little insecure with some institutions that could legally suit me before Freedom communicates with them but other than all good. We continue to move forward.
Thank you for your positive review, Gaynel. We always have your best interest in mind and we're here for you at every step of your debt-free journey. Should you have any questions along the way, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
This has been a very good experience, working with an organization, like Freedom Debt Relief. I would recommend this company to all my friends and family. This organization has been helpful and knowledgeable about my situation and have handled it effectively.
We appreciate your glowing recommendation of Freedom Debt Relief, Carl. We want to thank you for allowing us to assist you on your journey to a debt-free future. If any of your friends or family join the program, there is a $250 dollar referral bonus just for you! For more information on the referral program, give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for being apart of Freedom Debt Relief, Carl!
Reviewed April 30, 2019
I started the debt consolidation process with another company and they stop responding and were completely unhelpful. At which point I was overwhelmed and confused. That's when a friend who used FDR advised me to reach out. Without skipping a beat FDR helped me pick up the pieces and move forward. Since then they have started to settled my debt and have made the process seamless. Any issues I have had along the way they have resolved same day. Thank you so much.
Welcome to Freedom Debt Relief, Michelle! Though we are very glad to have you aboard, we are terribly sorry to hear of the poor experience you had in the past with a debt relief program. Thank you for placing your trust in our process and allowing us the opportunity to service your financial needs. As your journey begins, please know our advocates in Client Services are just as enthused about resolving any concerns that come up along the way. Be sure to reach out to us whenever assistance is needed. We are available 7 days a week to support your debt-free journey! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 30, 2019
This program does help consumers get back up and start a new fresh. I was satisfied and I’m sure in the future the program will find a way to work it out with credit bureaus to make an exception not tho hit consumers' fico score while enrolled in this program.
Thank you for the strong vote of confidence, Monina, and welcome to Freedom Debt Relief! We are so excited for the opportunity to guide you toward a brighter financial future. Please let us know how we can be a support system to you while you make strides toward your debt-free future. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
FDR has provided me with some peace of mind. I was struggling with my debt and just couldn’t get it under control. But working with one of the people there, they helped me with getting my debt under control and have given me some room to breathe and work with my remaining bills.
We're happy to be on your side to guide you to the brighter financial future you deserve, Linda! We're confident in the work that we do and we're looking forward to your success! If you have questions for us along the way, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
Legal summons from Synchrony - We were unaware of time requirements for you and your legal team, an entity we hadn't even heard about notifying. We are still faxing stuff, at cost, when they said they'd do nothing. We thank you for closing or negotiating all the other accounts and overall can sleep better at night because of your company's representation on our behalf. Thank you, sincerely - M. **.
We appreciate your honest feedback, Ms. Gray, and apologize for any frustration caused on our end. It is rewarding to hear we were able to successfully negotiate and settle the enrolled balances on your behalf. The greater reward is knowing our service has provided you with peace of mind regarding your finances. Please remember our Client Services team is available 7 days a week to address any other questions or concerns that come up for you. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Original Review: April 30, 2019
The negotiations took a little longer than I expected but once they got going it went smooth. The fees should be explained in finer detail. My overall experience was very good. They answered the questions as the process moved along.
Thank you for your honest review, Ernest. We understand that our program does take some time, patience, and elbow grease, but we assure you that your hard work is worth it! We appreciate your feedback as we're always looking for ways to improve! Any time you have questions, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
I feel like I cannot catch a break. When I start to something else happens. E.g., Even though I just found out my father has cancer and this could be his last Christmas, I at least do not have to have a strain on myself constantly worrying about my unwarranted debt which was wrongly accrued to begin with due to a criminal contractor and a very poor choice in relations. Thank you for being the one entity, other than my father, to keep me grounded and hopeful and pushing forward.
Hello Jade,
Thank you for your review! We are very glad you enrolled in Freedom Debt Relief because we will continue to take control of your debt. We will support you through your graduation and we are confident you will see amazing results. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
Although overall satisfaction is yet to be seen but so far they were not forthcoming with all the information necessary to make a decision educated decision, they did not tell me they collect 25% of the top for each debt they reduce, so if you owe 8,000 they're taking 2,000 plus whatever the settlement is and they take fees off of every deposit so do your homework. In addition, I was lied to about how poorly this would affect my credit score and when it would start to rebound if given all the information I may not have done this... right now I feel as though they just wanted my money but as I stated in the beginning overall satisfaction is yet to be seen.
Dear John,
We're sorry if you feel you weren't informed enough about our settlement fees. Even with your settlement fees, you are still saving and your debt is being reduced. Compare our fees to having to pay 100% of the debt + interest %. We offer a proven solution at an affordable monthly cost that helps our client pay down their entire debt - principal, fees, interest and all. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2019
I have been a client of FDR for 10 months. I get prompt call service if I ring up, with solutions and needed answers. No one makes you feel low, as you might feel yourself, because debt is not where I would like to be in my life right now. This was a good solution for me. And I am grateful for the service. Thank you!
Hello Joanne,
We're so grateful for the opportunity to be able to assist you with your debt and lead you to financial freedom! We appreciate your feedback and rating. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
I have to admit, I was more than skeptical about his program, let alone their ability to understand my current needs without taking me and my vulnerable situation for their gain! I’m only a week in, but I must say the customer service is by far worth it! Although I won’t see any progress just yet, knowing someone is on my side and in this with me is very comforting. I have followed all directions as told, and having changed my contact information to the FDR contact information has helped already with the excessive phone calls. I can’t wait to see what my future holds with the help of FDR.
Our pleasure!
Reviewed April 29, 2019
I was informed that one of my two Capital One accounts was no longer being handled by Freedom Debt Relief. It was the smaller of the two accounts. I was told that it had reached the point of being no longer eligible. All ten of my accounts were paid on time through May, 2018, with the exception of Lowes Sychrony account which was due on May 25, 2018. I had gone into Freedom Debt Relief just before the payment was due and I was told not to pay it. The young lady was helpful and very kind with whom I spoke. She said she would contact her supervisor concerning the Capital One account. I had called last weekend.
Thank you, Willa, for providing detailed feedback of your recent experience. We're good about communicating with our clients if anything is needed on their account or needs to be done. We're glad we have addressed those important communications with you. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
The negotiation team negotiated my Bank of America account. When I rolled into this program I owe 3100 and some odd dollars. The negotiation team settled my account by negotiating for me therefore I ended up paying more than I unload from the beginning. Obviously I am very upset over this negotiation. The most terrible negotiating I’ve ever seen. Charles **
Dear Charles,
We apologize for any frustrations you may be experiencing regarding the settlement for your Bank of America account. Our negotiations team works hard to obtain the lowest settlements with your creditors. You may not see it but even reaching a settlement with your creditors is much better than having to pay your creditors 100% of the debt + any fees or interest that the creditor charges you. Our goal is to help you resolve your debt much faster and have you become debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Every thing I was told about what you could do for me has come TRUE -- you people are excellent. I can't thank you enough. My wife also signed up with your group and the help is great I will be 69 in September and now I finally have some financial room to breath. Thanks for everything you are doing for my wife and me.
Kenneth, we couldn't be any happier than to be able to assist you with your debt and lead you to financial freedom! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Since I started this program I have felt a sense of relief that someone is handling this for me. A lot less stress. I appreciate being looked after. I intend to maintain my pay schedule so the negotiations continue in a good way.
Thank you, Tammy, for trusting us to help you reach your goal to become financially free! We're thrilled to have you part of our Freedom family and we cannot wait for you to begin to see the benefits of the program and reduction to your debt! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
I am regretting making this decision. I had no idea it would take so long to negotiate settlements. The fact of not making my monthly payments is very difficult for me and then watching my credit score plummet has about put me over the edge. I've had anxiety, stress and loss of sleep over this. This truly was not the right plan for me but there is nothing I can do about it now.
Hello Tricia,
We are sorry to hear about the miscommunication regarding how the program works and accounts not being negotiated all together. Since our program is not a debt consolidation loan program we cannot negotiate with all of your creditors at the same time. We have to wait until there are enough funds in your dedicated account to be able to negotiate. Keep in mind our program is 24-48 months depending on how much debt you have enrolled. Our program will still help you become debt free much sooner than you paying your creditors on your own. We ask that you please trust us and have patience in our process to your financial freedom! Our Client Services department is available 7 days of the week and can be reached at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
I was contacted by Ed ** for a application loan on my existing debts. I listened to his presentation, and it sounded like something I might try, I tried to download my documents, no luck.. I was navigated to another site... I instructed him that NOT to use the text system as I do not have a smart phone. Again no luck, Called the Ed ** nr. and still no reply, Put a fork in me. I'm done.
Dear Gilbert,
We're so sorry to hear that you have not received any communication back from the loan consultant who assisted you. We will be certain to pass this along and make sure someone reaches out to you. We appreciate your time and patience!
Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Jenny was great, answered all my questions, I even called her back a few times with more questions, always had time for me and listen to me. Actually I have called Customer Service a few times and always got the nicest people to help me.
Welcome to Freedom Debt Relief! We are absolutely delighted to accompany you on your debt-free journey. Thank you for complimenting our advocates in Client Services as well as your caring Debt Consultant. Please continue to contact our Client Services team as other questions come up. Remember, you can also chat with us live when logged onto your Client Dashboard. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 29, 2019
Followed instructions to the letter. Most important is to get your address changed to the FDR address and phone number. Soon no more phone calls. Had the script ready when called; worked like a charm. This amazing system works just as advertised. No fuss, no muss. Praise the Lord, and FDR.
Thank you, William, for taking time from your day to provide us with a positive review and rating! We appreciate your support! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Freedom Debt Relief is a great option in trying to resolve your past debts. They take the time to go over a plan that will fit for your needs and give you the best chance to resolve your debts and get back on the road to financial stability.
Thank you, Isiah, for your impressive feedback! We enjoy having you in the program and assisting you in becoming debt free. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
Updated on 01/21/2022: This is an excellent company and true to their word. They helped me resolve all of the debt I asked them to resolve for me. I would certainly recommend them to anyone who wants his or her debt resolved! Thank you, Freedom Debt Relief!
Original Review: Great Customer service. They explained everything to me and assured me that they will be with me every step of the way. So far, so good! They will help any one who is willing to do his/her part. I would recommend them to anyone who needs their help!
Charles, we are grateful for your feedback! We truly care about our clients and helping them become debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2019
So far my experience has been very satisfying. I am only at the beginning of my dealings so do not have anything to report. My dealings with Tanya were very friendly and she was very helpful. My first deposit isn't due for a week. There is nothing else I can tell you at this time.
Thank you so much for your great review, Bonita! We look forward to continuing to assist you throughout your debt relief program! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
It is so much better to have one payment rather than several tiny payments going to many cc’s. In about a year now I have reduced my debts by 20% and phone calls by 99%. I am so grateful to be succeeding at repaying my debts with the help of Freedom!
Judy, we are so grateful that you joined our program and have allowed us to help you with your debt and becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
The specialists were able to walk us through the entire process and were very knowledgeable, making the whole process easier than you would expect. I would highly recommend that anyone considering this process to do it as soon as possible.
Dear Stephen,
We are delighted to receive your review! We work hard to provide world-class customer service to each client to ensure you have the best possible experience! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
Very helpful! Thoroughly review my needs and offered the best solutions to resolve my issue. Patient and understanding, and helping me to stay the course. Non judgmental, just wanting to help relief the financial daily stress of worrying. I would recommend them. Thank you FDR.
Carol, we appreciate your phenomenal feedback and are ecstatic to hear how well the program is working out for you! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
Asking how the payment will work on my settlement with WalMart credit card. But customer service, explain it all to me and now I understand how the payments work. So with that said, I thank you very much for answering my questions.
Danny, we are pleased to hear your experience with our Client Services department has been positive, as they work diligently in providing world-class customer service to all of our clients. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
Easy to work with and was able to help bring down our payments. Staff was very friendly and was able to find us a way to get out of debt faster, start to rebuild our credit as well as ease the burden of our financial situation.
Thank you, Dustin, for your positive feedback! We strive to provide the best possible experience to all clients and are happy to hear this is exemplary of your time with us thus far. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
I was very happy that I could withdraw some money to help me out, and I have a re-start date already set. Thank you for helping me close 2 out of 3 credit cards. I have the biggest challenge ahead but I trust you will be able to pay off this last account. I have been very happy with your service.
April, it's a pleasure to be able to assist you in resolving your debt and showing you that there is a way out and becoming debt free is the way to go! Thank you for your terrific feedback! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
I have several card that I can not seem to pay off. With your help I hope to get it done. I was very impressed with the way you guys get things done and the way it was explained to me as a person who needed help.
Anthony, we appreciate your feedback and are pleased to hear you have had a great experience thus far! Thank you for trusting us and allowing us to help you on your path to financial freedom! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
Wow! Your exceptional team to do this so soon. I can't believe this that you were able to do this. It was so hard for us to do this but I thank God for your team for the know how to do what you do. You are blessed.
Thank you, James, for your lovely review and rating! We're so grateful for the opportunity to be able to assist you in becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2019
I have been with Freedom Debt Relief for a year and they have helped me settle 4 credit card accounts! I couldn’t be happier with all their help! It has been a relief to get this huge debt over my head, get taken care of! I was in over my head and I finally have a sense of relief! I can finally move forward!
Thank you, Donna, for your encouraging review! We’re happy to hear about how quickly your initial accounts were settled and look forward to settling your remaining debt and meeting your goal of officially being debt free. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 27, 2019
My interview with the staff was refreshing. I was a little afraid at first, but the staff gave me the confidence that I can now let go of the high interest rates. I finally have cash available to use and am more aware of my spending habits. No longer needing to use credit cards.
It's our honor to help give you the peace of mind you deserve, Angela! Any time you have questions or need assistance with your account, don't hesitate to contact our helpful Client Services team! They're here for you seven days a week and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 27, 2019
I want to say that the person I dealt with on the phone was very helpful. She went the extra mile. When I enrolled I paid extra for the legal help if needed. Well I've needed it. A creditor is suing me. I was midway through processing with that firm but didn't meet their 2 day requirement. Now I am in hanging in limbo. Not sure. I will say Debt Relief has expressed a desire to help me. We shall see.
Thank you for your honest review, Clay. We can assure you that we will do our best to resolve your account going through litigation. We encourage you to reach out to our Client Services team if you have any additional questions. Client Services can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 27, 2019
The Freedom Debt Relief program was great assistance. Their customer service was excellent. Their dashboard excellent tool to use to how you are doing. I will definitely recommend Freedom Debt Relief to anybody who need and are fallen to hard times.
We greatly appreciate your honest review, Jorge! It's also very rewarding to know that you're utilizing your Client Dashboard! If you have questions about your account in the future, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 27, 2019
It was comforting to know that I was speaking with a knowledgeable and professional company, everyone was on the same page. My wife and I are looking forward to complete this journey and have a fresh start. Thank you all.
We're happy to be working with you to help you reach your financial goals, Michael! Our entire team is by your side to guide you to the brighter financial future you deserve! if you have any questions for us along the way, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 27, 2019
My experience was very good. I didn't realize at first that this wasn't a loan though. I was a bit nervous that this would affect my credit, but I was assured that it would soon go back up. The process was easy and painless. Everyone was very helpful and polite.
Thank you for sharing, Michelle! We're confident that as you progress through your program, you'll see a positive impact on your credit. Given a little time, patience, and elbow grease, you'll see your hard work was worth it! If you have questions about your account in the future, please reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 27, 2019
My debtors have not been pay yet & FDR has been taking the money out of my checking. There is no th thing else for me say except why aren't my debtor being paid??? This is very confusing and I beginning to the think I am being ripped of.
Thank you for bringing your concerns to our attention, Deborah. On average, our clients will see a settlement within the first three to six months of enrolling in the program and sometimes sooner! We're confident that if we're given a little time and patience, you'll see that your hard work is worth it. Please know that we have your best interest in mind and we're confident that you'll see success. Should you have any additional questions for us, please don't hesitate to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 27, 2019
I’m extremely disappointed and upset, I was completely mislead with my debt consultant Kenneth ** who also advised I wouldn’t need my credit cards and to cut them up. Only to find out that they needed me to re-enter the credit card numbers later on. He didn’t enroll what I asked and when checking to see if it was all set. His response was, “All set.” Later to find out nothing was taken care of and having emails and calls not returned. This company in all was a waste of time and did not help my situation one bit. Once they have you enrolled. They ghost.
We're very sorry to hear that you've had a negative experience with your debt consultant, Kenneth. We hope to turn your experience around, as we're confident in the work that we do. In order to address your concerns, we will have a member of our team reach out to you. We hope to speak with you and hopefully answer any questions, concerns, or comments you have for us. We greatly appreciate your patience in the meantime. Thank you.
Reviewed April 27, 2019
I was skeptical about this company at first. But they communicated every move and made the final decision mine. I like that. Being in debt is hard enough without having a fear that the company is going to put you further in the hole. I will recommend this company to anyone needing help.
Thank you for sharing your experience with us, Kimberly! We're honored to have earned your trust and we're proud of the milestones you've reached thus far! Keep up the great work and should you have questions for us in the future, please reach out to our Client Services team! Give them a call at (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for choosing Freedom Debt Relief!
Reviewed April 27, 2019
So far this service has done everything they told me they would. I am very happy with how it has worked for me so far. If things keep going this good, I'll be very happy indeed. Every person I have had communications with have been very patient with me and explained every step in this process to my satisfaction.
Thank you for your wonderful review, Charles! We're delighted to hear that you've had an exceptional experience with us thus far! We're looking forward to your continued success and please reach out to us any time you have questions about your account! Give Client Services a call at (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
Since I began this journey over two years ago with Freedom Debt Relief it has been nothing short of peace of mind!! I will forever be grateful for everyone that has been involved in my journey to being debt free.
It's wonderful to know that you have the peace of mind you deserve, Kelli! We're happy to be working together to help you reach your goal of becoming debt-free! If you have any questions for us along the way, please reach out to our Client Services team. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
I am completely unsatisfied with the progress! I am being harassed and Freedom Debt Relief Has done nothing and there is no communication! I am in a bind and I am paying your organization for your help! I do not see any progress and would like to hear from an associate that can explain the process in detail! I am talking to attorneys in order to ensure that this is not fraudulent!
Thank you for bringing your concerns to our attention, chad. It's totally natural (and smart) to be skeptical of a company that promises easy fixes. We are not that. We don't promise easy fixes. Our program requires commitment on the part of the client and it doesn't happen overnight. But it works. We're confident that you'll see success soon! Additionally, we will have a member of our team reach out to you to discuss your concerns and answer any questions you may have. In the meantime, we greatly appreciate your patience. Thank you.
Reviewed April 26, 2019
Freedom Debt Relief compassionate, user friendly and cooperative, with coming up with a strategy to negotiate a reduction in my debt. I would strongly recommend this service to a friend. I am very close to reaching my goal to finish with the program by 2019.
Thank you for your kind words, Clarence! We're proud of your phenomenal progress and we're looking forward to helping you reach your goal! Keep up the great work and please reach out to us any time you have questions about your account. Our Client Services team can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
The entire process has been super quick, from signing up to adding funds to negotiating my debt and getting them resolved. Most or all of my debt has been negotiated down to 50-60% of what I owed. It takes a huge commitment on your end to get this done, but it is 100% worth it.
Congratulations, Kristie! You are moving along your graduation path quite nicely! Great job on remaining dedicated to our process and coming so far in our program. We encourage you to continue reaching out to our advocates in Client Services with any questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed April 26, 2019
Very professional. So blessed to have chosen this company. My credit score is rising every month. Thank you very much for all your hard work, and doing what you promised. I can honestly say this is a legitimate company and they will do what they say if you stick to your end of the bargain.
Thank you for the amazing feedback, Camille. It is absolutely our pleasure to guide you toward a debt-free future! We also appreciate you complimenting our advocates in Client Services. Our advocates are always happy to assist in anyway they can. We encourage you to continue to reach out to Client Services as other questions or concerns come up. Remember, we are available 7 days a week to support every step of your journey! Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed April 26, 2019
The agent, Patrick **, that handle my initial contact was forthright with his description of my situation. He was always fair and considerate. He was not brusque, or intimidating, but rather accommodating and considerate. Had he not been I would not have considered FDR as my source for debt relief.
Welcome to Freedom Debt Relief, Marjorie! We are overjoyed to have you aboard. Thank you so much for recognizing the top notch service that was provided by your Debt Consultant. We will be sure to pass on the kudos! As your journey with us begins, we would like to remind you that you can view your account details at anytime by logging onto your Client Dashboard at www.fdrclient.com. You can also choose to chat with us live if assistance is needed when logged in. We greatly appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
I have been extremely happy with Freedom Debt Relief. It has not been a negative experience at all, but rather surprised about how everything has been handled, so professional, accurate information given to me and the ability to contact Freedom Debt Relief with any concerns. I really wish I had done this earlier in my life. Thank you to everyone at Freedom Debt Relief that I have dealt with.
We're proud to be working with you, James! It's very rewarding to know how we've been able to help you and we're thrilled that you've had a phenomenal experience with us! We're looking forward to helping you achieve your financial goals and should you have questions for us along the way, please don't hesitate to contact our Client Services team. They're here to help and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
Fantastic company, would recommend to anyone! Really appreciate the job you are doing! I know that you will continue doing this until all my debts are paid. l would recommend your company to anyone that is in this situation with creditors and l know they would be in great hands!
Thank you, Thomas! You are definitely in good hands with us! We always have your best interest in mind and we're thrilled to be working with you! Keep up the great work and please reach out to us any time you have questions or need assistance with your account! Our Client Services team is available seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
Everyone at Freedom Debt is always so friendly and willing to help. They always listen and make you feel like it's not just a business but a large family trying to take care of one another. I don't know of any other business that does what they do the way that they do it.
We greatly appreciate your fantastic review, Sherrie! You're absolutely right! We care greatly for our clients and your success is rewarding to us! Don't forget that we're here for you every step of the way and any time you have questions or need assistance, please don't hesitate to reach out to our Client Services team! They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
Although I am early in the process, I appreciate the kindness and concern shown by everyone I have spoken to. All agents have been knowledgeable and have investigated my concerns and were able to give me an acceptable answer. I can breathe easier now.
Welcome to Freedom Debt Relief, Roseanne! Our team is committed to helping you resolve your debt and we're here to help you when you need us! Please continue to contact Client Services when you have questions or need assistance. They can be reached by calling (800) 655-6303 or log onto your client dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
Freedom Debt Relief have just given me so much peace of mind. They have been so helpful I would rate them excellent. And I also tell my friends and everyone who needs this kind of help to go to contact Freedom Debt Relief. Thank you so much for being there for me in my time of need.
We greatly appreciate your honest review, Virginia! We're thrilled to be working with you during a time of need! We're here for you at every step of your debt free journey and if you have any questions for us along the way, please reach out to our Client Services team! They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
Thank you for being there to help like me. I will also recommend to my family.
Thank you very much for your review of our services, Teotimo! We're happy to lend you the helping hand you deserve and we're looking forward to your success! Should you have questions about your account in the future, please feel free to reach out to our Client Services team by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
So far everyone has been great. We have been into mine a month, but everything has run smoothly so far. They have explained everything very well. We are waiting negotiations with my customers and then we will start paying them off as soon as I build up enough money. It is a relief to not have to worry about where I am going to get the money each month to pay them.
We're pleased to hear that your program is running smoothly thus far, Marsha! We're happy to be working with you and we're looking forward to your first settlement! If you have any questions for us along the way, please reach out to our helpful Client Services team. They can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
I'm still new at this but the experience so far is great. I haven't had any problems with my creditors yet. So far the peace of mind is awesome. Looking forward to being debt free Thank you for your assistance.
Welcome to Freedom Debt Relief, Ronald! You have our entire team on your side to help guide you to the brighter financial future you deserve! We're looking forward to your first milestone and should you have questions for us in the meantime, please reach out to our Client Services team! They're here to help and can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
They have been very good from the beginning & did exactly what they said they would do! Very happy! I was over $15,000 in debt and so far they've been able to cut my debt in half which is great and my credit score is going up as well.
Wonderful feedback, Mr. Meleo. We are thrilled to hear just how far you've come in our program! Congratulations on taking that initial step toward your financial freedom. As you continue the journey, please let us know how we can be a support system to you. Thank you for choosing Freedom Debt Relief as a guide to a brighter financial future!
Reviewed April 26, 2019
What I like most is the convenience. I have money taken out of bank account every 2 weeks and then I don't worry about it. Credit cards are getting slowly paid off. If I have any questions, I call and am satisfied with their service.
We're very glad to hear how pleased you are with our service, Ms. Osmulski. We also would like to congratulate you on a job well done! You are making handsome strides along your graduation path. Keep up the terrific work! Please let us know how we can continue to support you on your debt-free journey. Our Client Services team is always happy to address any questions that come up. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs. Here's to your debt-free future!
Reviewed April 26, 2019
So far I am sure that I made the right decision and I am very pleased with everyone I have spoken with. My only question is I can't find my first deposit when I go to Dashboard, yet the payment was taken from my checking account.
Welcome to Freedom Debt Relief, Linda. We are happy to hear how pleased you are with our service. We can also understand your concern regarding the recent deposit just made. Please know that it can take up to 8 calendar days for the funds to appear in your Dedicated Account. If you do not see your deposit after this amount of time has passed, we strongly encourage you to contact our Client Services team at (800)655-6303 for assistance. Great job, however, becoming familiar with utilizing your Client Dashboard!
Please let us know if you have any other questions for us at this time. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed April 26, 2019
Mike ** was Amazing. Top Notch Gentleman & a Scholar. He was Extremely Patient in helping me better understand how the program works & feeling confident that I was making the best decision for my situation. And I'll be recommending to everyone I know for sure.
That is simply amazing, Robbin. We could not be any more excited to accompany you on this journey. Thank you for choosing Freedom Debt Relief as a guide to your brighter financial future!
Reviewed April 26, 2019
An old creditor from over 10 years ago is trying to get their money. We denied to include it. I explained situations and while we were on phone we reviewed my account. He was a gentleman and a team player and a credit to FDR.
We're thrilled to learn that you've had a wonderful experience with our team, Ellen! We're always here to help you and we support your decisions! Please continue to contact us when you have questions about your account. Our Client Services team is here to help and they can be reached by calling (800) 655-6303 or log onto your Client Dashboard at www.fdrclient.com and chat with us! Thank you for being a part of Freedom Debt Relief!
Reviewed April 26, 2019
I called you for more clearance and explanations on my account with your agency. To understand more on my funding allocations to my creditors and clarify or update the existing credit companies. The reception was quite encouraging for the fact that we were able to reason together.
We are glad to hear that your concerns were properly addressed, Onuwabhagbe. We would also like to congratulate you on the excellent job you've done in our program! Please continue to reach out to our Client Services team with any other questions about your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed April 26, 2019
I am so thankful for all that Freedom Debt Relief for what you have done so I can move on with my Life, I am not a person who do a lot of typing or talking, All I can say is THANK YOU and Bless You for your Service and Work.
Thank you for taking the time to write us a fantastic review, John. You have our entire team supporting you throughout this journey. You can lean on us any time you have questions or need assistance! Our Client Services team can be reached seven days a week by calling (800) 655-6303 or email spport@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
I must say, it has been an experience, but Freedom has made it ok. We’re moving on and almost 2 thirds of the way to financial freedom. I would recommend this program to all who need debt relief and help getting out of debt. Nick & Judy
Congratulations on your phenomenal progress, Nick! We're proud to be working with you and we're excited to assist you throughout your journey to financial freedom! Keep up the great work and please reach out to us should you have questions about your account. Client Services can be reached by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2019
I got the last account resolved on April 23. I have been very happy with Freedom Debt Relief so far, but then I saw you were charging me FEES for over $3700.00. I felt that was a robbery from Freedom Debt Relief. I can not and will not recommend your company to anyone. I have been told all along that I would be done in December and last payment in October. Now I don’t know what’s going on??? Kaj **.
We're very sorry to hear of your disappointment in our settlement fees. Please understand, Ms. Sorensen, that Freedom Debt Relief does not collect one cent until we've successfully negotiated and settled an enrolled balance. Only after you, as the client, has agreed to the terms of the settlement are the settlement fees billed. Our negotiators work very hard to negotiate lower balances on behalf of our clients. Therefore, they should be compensated for their skills and efforts used to obtain settlements for our clients. Yes, we charge a fee that ranges from 15% to 25% of the enrolled debt, depending on the state of residence and the amount of debt enrolled. The fee information is reviewed during the initial debt consultation. We also outline this information in the Debt Resolution Agreement provided to every one of our clients.
Please consider the fact that our program payments are often much lower than the required monthly minimum from creditors. This usually offers clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee.
If you have any questions about your graduation path, please reach out to our Client Services team for assistance. We are available 7 days a week to support you on your debt-free journey. We appreciate your honest feedback. Thank you for choosing Freedom Debt Relief.
Reviewed April 25, 2019
They tried their best to solve my debt problems. So happy that I am nearing to my graduation. Hope they will be successful in doing the settlement for all my debts. So I can have a good start in my financial problems I had before.
Joselene, we look forward to settling your remaining debt. we're thrilled to hear you are getting a step closer to becoming financially free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
I am a new client with FDR.. and I must say it’s somewhat scary.. I was no longer able to pay my monthly credit card debt and was unsuccessful in getting the interest rates lowered.. I didn’t want to file bankruptcy and I want to pay my debts.. FDR presented me with a plan to pay it off in 4 years.. but I believe I can do it sooner.. I have the faith that I will complete the program and NEVER allow myself to be in credit card debt again...
Welcome to Freedom Debt Relief! We are thrilled to have you aboard, Mary. Congratulations on taking the first step toward financial independence! As you begin your journey with us, remember that Client Services is available 7 days a week to address any questions that come up for you. We can be reached by calling (800)655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
Reviewed April 25, 2019
I am happy I decided to do this. A weight has been lifted. All the representatives I have talked to have been very helpful. I recommend this service to anyone who needs it. You still receive calls but you are advised on how to handle them.
Welcome to Freedom Debt Relief. We are thrilled, Patsy, to have you as a part of the Freedom family! Thank you for sharing the amazing feedback about your experience with our advocates in Client Services. We hope to continue providing you with world-class customer service experiences! As your debt-free journey begins, remember you can view your every step by logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed April 25, 2019
It’s too early in the process to make a comment. The agents that help set up this account were very helpful and knowledgeable. Up to now, I have had no issues with anything. We will see moving forward. Thank you. Olivia **
Thank you, Ms. Norman, for the kind review. We certainly understand if it may be too soon to provide your honest feedback about our program. We hope to surpass your expectations on every level while successfully guiding you toward financial freedom. As your journey with us begins, remember you can view your account details anytime by logging onto your Client Dashboard at www.fdrclient.com. Client Services is also available 7 days a week to address any concerns. We appreciate the opportunity to service your financial needs. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
I would highly recommend a friend, but the only downside is that we are not told on what order your bills will be negotiated and that puts stress on me, because even though you tell credit people you're with FDR, they keep calling and asking when they are going to get paid, otherwise it's GREAT!
Thank you for your honest feedback, Esther. We can understand that receiving creditor calls can become frustrating; especially if you've already explained that you are dealing with a financial hardship. In an attempt to educate our clients as to how to handle creditor calls, we've placed some helpful videos on your Client Dashboard.
In addition, please know that we have built relationships with thousands of creditors. We know when to settle and how to prioritize your settlements; all based on your individual situation in terms of how much you owe and to whom. We are available 7 days a week to answer any questions or concerns that come up along the way. Please let us know how we can support your journey! Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2019
I'm very pleased with everything Freedom Debt Relief did for me. They came through with all that they said and more. I would and will recommend anyone to this program that is in financial need of a help and repair. Their first name is Freedom and that's what they get for you Freedom from Debt.
Thank you, Patricia, for the impressive review and 5-star rating you have provided for our company! We are ecstatic to hear about the success you had within the program and having you reach your goal of becoming debt free! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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