Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 26, 2020
Very professional company. Always on top of things. I hesitate first. After I called and spoke with the representative of Freedom Debt and explain very clear the process, I accepted. It has been a huge relief since then. Thank you Freedom Debt Relief.
Thank you very much, Araceli! We are pleased to know we have been able to explain the process of the program clearly and effectively. We understand this is not an easy decision to make, but we assure you it comes with a big reward! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 26, 2020
Always in contact with me for any changes and keeps me up to date on my accounts. Always available by phone or by email when I need to ask any questions. Cannot wait to start seeing the settlements come in.
Hi Luke! We are excited for you to start this journey with us when taking the next step to obtain your financial freedom! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed June 26, 2020
FDR is helping me to solve several credit debt. Due to the high interest rate even I pay a big amount every month it's just feed in to pay the interest. I was struggling to decrease my Capital which is the base calculation for the interest. FDR help me to save a high $ amount on the interest. Thank you FDR Team for contacting me and explaining how the plan work and also work with me to decrease my debt.
We couldn't be happier, Trang! Our negotiators work extremely hard to be sure they are obtaining the best settlements possible and making sure our client's debt is getting reduced! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed June 26, 2020
I am very please with the dedicated service that I am receiving. I am kept informed as to every issue or advance in my debt relief program. I would recommend this service to anyone attempting to become debt free. A very beneficial service.
Lynthia, it's our pleasure! We love to keep our clients informed as they reach their graduation path with us since we know how important this is to you. Please continue to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 26, 2020
Freedom Debt Relief has done a great job so far. I am confident that my debts are in good hands and will be professionally handled. This does ding your credit history, but they are looking out and getting my debt owed to each company pretty much cut in half for each settlement.
Thank you very much, Tammy! We are proud of the settlements we can obtain on your behalf, and we excited to see you finish the program strong! Please lean on us if you have any questions or concerns when handling your account with us. We can be reached at 1(800)-655-6303 or chat with a live agent at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 26, 2020
My accountant told me about Freedom Debt Relief. Customer service was absolutely incredible. They were extremely good to me. They allowed me to take money out when I needed it for emergencies and got all my debts reduced. They also did a wonderful job whenever I contacted them. For the timeline, they gave me a specific idea based on what they thought they could do with each one of the debts. I only have one negative and that is one time when I called, I got somebody who seemed to be more interested in selling than putting more money in to get rid of the debts quicker or changing the plan. I didn't care for his attitude at all but that's only one in over five years. All my debts have been settled. FDR is just in the midst now of paying the final one and sending me back the money that was in my dedicated account.
Thank you for sharing your experience with us, Chase! We are glad you trusted in us to help you along this journey of gaining financial freedom! We are glad that during your time with us, you could be provided with a helping hand throughout, and we apologize for the one experience you mentioned encountering during the program. As you finish up, please continue to use your online portal to stay up to date with your success and lean on us at 1(800)-655-6303 if you need anything. Thank you for being apart of the Freedom Family!
Reviewed June 25, 2020
After a rough start, I've been able to see light at the end of the tunnel. May add one final creditor that has gotten out of control with they way they have been handling my payments. Will contact you concerning taking over the account.
Thank you for taking the time to leave us a review, William! We are glad we could get you set up and working towards your goals of a debt-free future. Reach out to us in the event you would like to add an outstanding account to your program. Our team of professionals can assist you at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Original Review: June 25, 2020
Updated on 9/19/2020: All my debts are now set up for payments or already paid off. I wish I hadn’t been threatened with lawsuit on one of them but it could have been much worse if I hadn’t contacted Freedom for help. Thank you again.
Original review: Only one left to settle. When I joined FDR I didn’t realize it would be months before settlements would start so did know my credit score would take a nosedive. I am very glad my credit score is starting to recover.
Dianna, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed June 25, 2020
My customer service call was to update my phone number and to add to my monthly payment. My experience was a very good one. I would be very happy to tell my family and friends about FDR. I am pleased.
Hi Christine! We are excited to see you are adding to your schedule deposit throughout your journey with us. That will certainly help you to reach your goals in a quicker time frame! Remember to check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed June 25, 2020
I was pleased with the help that I received and I will be glad when I finish. I will always remember the help that I received and the support that I got from FDR. I'm on my way to getting one of my credit card debt paid off.
We appreciate your valuable feedback, Lola! We enjoy assisting you whenever you need us during this time. We are excited to see you reach a debt-free future! Remember, you can check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 25, 2020
I was trying everything before getting into this program. I really did not want to file for bankruptcy. I wanted to take responsibility for the debt I acquired but I felt that even though I was paying way more than the minimum the balances were not going down. My friend recommended me Freedom Debt Relief and. I feel like I can breathe! Makes me very happy that I qualified for the program and has helped me so much. Customer service is great. They explain everything well and answer all questions. They are patient with you!
Mewzette, we appreciate your amazing feedback concerning our services being provided! The exact reason you came to us is our very same reasoning for beginning this process in the first place! We hate to see our client's in a never-ending cycle with their creditors, and we work hard to relieve them of it. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 25, 2020
This rep deserves a raise and was fantastic on the phone it was quick and easy. The rep made everything very understandable and he knew exactly what he was doing. 10/10 would want to get this rep when I call in again.
Thank you so much for this outstanding review concerning our agents, Rebecca! We are thrilled to know we have address any questions or concerns you have had come up along the way. Please remember to track your success through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief
Reviewed June 25, 2020
FDR gives great service. They have been upfront with me from beginning. When I have any questions I just call and my questions are answered thoroughly. I get constant update on my accounts and alerts. FDR is just a great company!!
Thank you for sharing your amazing review with us, Alethea! We are glad to hear that our client services team has been able to answer your questions and assist in providing you with updates. As you continue with us, reach out to our client services department and stay up to date with your online portal at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 25, 2020
My debt was all the way up and I wasn’t able to pay all that money. I worked with FDR's rep and interactions were excellent. Everything, like all the information and all the details, was done in almost two hours. Right now, my payment plan is way too high. It’s because I have one account that they want me to pay like 12 months. Now, I’m paying $1,240 every month. They want $720 just for that account. I didn't have any choice. Otherwise, there has been a lot of progress. My debt has been halved and I’m gonna be able to be debt-free pretty soon.
Hi Anny! Thank you for sharing your review with us. We are glad you have trusted us to help you along this journey! We look forward to being able to see you reach your goals of financial freedom. In the event, you are having trouble with your schedule deposits please reach out to us at 1(800)-655-6303 get assistance during these difficult times. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 24, 2020
Everyone I talk to treated me very well. I thank each one of them. I great bunch of people. I thank FDR for all the help you all have and continue to help me with my credit. I will will always be grateful to you all. Thank you so much.
Hi Luis! We are so glad you find our agents to be respectful and helpful to you during this journey. We understand how stressful this process can be. Please lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 24, 2020
I have nothing but good things to say about Freedom Debt Relief. From the first phone call, to the account set up, to the settlements… I have been informed, and helped every step of the way. The communication has been so helpful, and I’ve never questioned where I stood with my account. Everyone has been so helpful, professional, and very understanding and kind. It is a hard situation to be in, so having a kind agent to assist you makes a world of a difference.
Thank you very much, Megan! Our professionals take pride in ensuring you understand the program process when joining us. We love what we do in resolving our client's debt! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 24, 2020
My husband received an offer to help consolidate our credit card. After he signed up was when they told us not to pay our obligations to force companies to negotiate. 3 business days is what they give you to change your mind. We did in the time frame to cancel. They following day money was taken from our account resulting in overdraft charged! This company is borderline scam unless you are receiving collection notices already.
We understand how this would be a disappointing event, Ms. Ullrich. Unmet expectations are frustrating for anyone. We would like an opportunity to review the details of your account to correct the matter. One of our account specialists will reach out to you soon. Thank you for bringing this matter to our attention and for considering our services.
Reviewed June 24, 2020
I struggled to pay my credit card debt and was hesitant to call any of the debt relief companies but decided later on to contact one. I was getting multiple ads in the mail because I inquired online and I finally decided to go with FDR and thank God I did. They already resolved one of my credit cards and I'm paying the others and will hopefully be done within a year! I highly recommend this company.
Congratulations, George! We are happy to hear about how well your program has been going since you decided to let us assist you through this journey. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 24, 2020
The help I really really needed due to my wife being a double amputee of both legs due to a disease called pyoderma gangrenosum and being diagnosed with leukemia in April. I've missed work with no pay and they're helping me pay my debts????
Hi Paul! We are sorry to hear of the hardships that brought you to us, but we are glad we could step in and assist you through this tough time! Please lean on our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com for support throughout your program. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Reviewed June 24, 2020
I can't believe that these guys negotiated from a $600 debt to a $280 payment. All they can say is I will never once this is all said and done get myself in this kind of trouble again. If you're new or if you don't know where to turn to I believe these guys Freedom Debt Relief can help anyone else.
Hi Robert! We are grateful we would step in and assist you when resolving your finances. We couldn't be more excited for you to complete the program with us and become debt-free! As we continue to work on your behalf, reach out to us if you need anything, please reach out to us at 1(800)-655-6303. One of our experienced team members will be happy to assist you. Thank you for choosing Freedom Debt Relief!
Reviewed June 24, 2020
This company has put me at ease when I was at my worst moments with my debts. I like the way they keep me up to date with the progress of each account. I would recommend this company to anyone who needs it.
Thank you for sharing your experience with our company! It's our pleasure to keep you informed as we lead the way to the financial future you are desiring. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 24, 2020
I have had great and quick response from client portfolio specialist Ruben ** has been excellent. He answers my phone calls immediately and gives my reassuring information. He has kept me informed of the progress of settlements and we are almost done.
Congratulations on all your success thus far, Claire! We couldn't be more excited for you when reaching your graduation path with us. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 24, 2020
Very nice and handle things quickly. Would recommend someone. Talked in friendly voice. Did not leave me on hold long period of time. Let me know the status of my account. And did not try to force me into anything. Let me discuss with her my account.
Hi Connie! Thank you for giving us your honest feedback. We are constantly looking to improve our service and will take what you mentioned into consideration. We strive for consistent positive interactions with our clients. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 24, 2020
I am very happy to be making progress, with my debt. Of course we all wish and hope it would go away quickly. But the slow and steady pace is working well for me, so happy so far with my results. Still kind of scary but taking it one deposit and settlement at a time. Thank you.
Thank you for leaving us a review, Louise! We are pleased to know you are satisfied with the results provided by the program. Each month as you fulfill your program commitment, you get one step closer to being debt-free! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 24, 2020
Signing up with Freedom Debt Relief was simple and easy. Their reps ran over the stuff with me. Since then, they have transferred me to Freedom Debt consolidation. They have settled one of my accounts and there is another one still with them that hasn't been settled yet.
Congratulations, Barbara! It sounds like you are well on your way to becoming debt-free. We are so excited for you to move forward with our sister company to finish this process. Remember, you can always reach out to our Client Service department if you need anything concerning your account. They can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2020
Four years post divorce, I was still struggling to pay off credit cards I had used to make it through the first year on one salary. Freedom Debt helped get me settlements and offered me options to fast track fulfilling me financial obligations. Now that the burden has been lifted, I’m able to start rebuilding my financial health.
Hi Tracy! Thank you for sharing how our program has impacted your finances! We are excited to see you reach your goals of financial freedom. Please lean on our team of professionals if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2020
I was not aware how much interest I was being charged by FDR. I took literally their advice to sit back and they will do the rest. A recent marketing offer to buy out the loan had an uncomfortable feeling, generating even more interest to pay. Despite the pandemic, I plan to stick with the original plan. Thank you.
Thank you for bringing this to our attention, Jane. Please be mindful our settlement fees are bigger savings than having to pay your creditors the full amount of the debt owed, plus interest, plus any additional fees they charge. However, sticking to your original plan is completely fine with us! We simply want to see you become debt-free! Please let us know if you need anything by reaching out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 23, 2020
I am completely grateful to be working with FDR. My debts are being resolved plus they are helping to reestablish my overall credit. I would recommend the program to anyone who is seeking to get control of their financial situation.
Hi Jeffery! Thank you for your review! We are happy to hear you are satisfied with your program results thus far. Keep up the great work, and we will continue to work hard to get you the best savings possible and remember, we are available seven days a week and can be reached at 1(800)655-6303 to answer any questions or concerns you may have. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2020
The settlements are stretched out over time and seems to be discouraging. But when you get your first settlement you get a jump start and start feeling that FDR is working hard. Maintain your deposits and watch your debt dwindle. Thanks FDR.
Thank you for your review, John! We are happy we can be of assistance to you. Keep up the great work, and we will continue to work hard and get you the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2020
Freedom's service and program have been very good for me. It took a lot of stress off of me. This last time I got a settlement, I wasn't too happy, but it is what it is. You have to do what you have to do. I didn't feel like they did me right. It wasn't Freedom's fault, but I ended up paying way more than what the thing was. Then, after I signed the paper saying that I would accept it, they called me back and told me they weren’t gonna accept it until we agreed to pay six more payments at the end of my thing. I called Freedom and they said they've never heard of anything like that before. I talked to three people.
I talked to Daniel and he was very nice. He was the one that I had always talked to. But he might be busy so then, I would just call the number and speak with whoever, and they would pull my file up. I never did talk to him about this last deal that I had with them. I didn't know a lot about it, so I figured I just had to agree with them and go on. As far as the whole thing, it's fine. This last settlement that they had to get the attorney involved was the only problem I've had. I had to get an attorney before, and it was nothing like this. It went on forever before I ever heard back from them.
The people at Freedom have all been nice to me when I call. It was just this last ordeal with the attorney that I felt like I was taken advantage of. But I'm satisfied with what I'm dealt. Daniel would say, “This is what we need. Can you afford that?” I said, “Well, I think so.” Then, he said, “So, we’ll just make it in two payments. The 1st and the 15th.” So, that's what I did. He tried to make it as easy with me only as he could. The payment was like 6000 but I've ended up paying over 10,000 for it. The quality of service has been good. Freedom has been great.
Sally, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed June 22, 2020
Great customer service! They are helping me and my husband to work through mine and my husband's debt. The staff is always available to answer questions and provide information to help get questions answered. I have enjoyed working with FDR and highly recommend them to anyone looking to renew their credit!
Thank you for your kind feedback, Shannon! We are happy we can be of assistance to you to reach your goal of becoming debt-free! Keep up the great work, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
I am thrilled with Nancy **. I believe she really cares and is a wonderful encourager when you feel overwhelmed. Always accessible, either immediately or returns the email or phone call in a very reasonable amount of time. I had a problem with the first person I had contact with to review info. He had the wrong info and spoke so fast that it was hard to tell him I finally told him I was hanging up. Called Nancy and she got another person. She was much better, however; she also spoke so fast that it was hard to follow hat she was saying. I realize they have a script, but we are trying to digest what is being said. Nancy gave me info about talking with creditors and my welcome magazine gave completely different info. This is not good. She is trying to determine which info is correct. I will be glad when the creditors quit calling and we are on our way to paying them off.
Thank you for your review, Mary! We are sorry to hear that our representatives were speaking too fast but glad to hear Nancy was able to assist you with getting a new representative on the line. If you ever have any questions or concerns, please do not hesitate to reach out to us. We want to ensure our clients feel comfortable and confident with us. So we are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
I was told the process should take about 2 years; it will take more like 5. I was told a lot of things to get me to sign up, but slowly it is working. So, no big complaints. The staff is always friendly & helpful.
Thank you for your feedback Elizabeth! We are sorry if there were any misunderstandings, if you have any questions or concerns, please do not hesitate to contact us. We are available seven days a week and can be reached at 1(800)655-6303. However, we are happy to hear that you pleased with the results of the program thus far. Keep up the great work, and thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
I am excited and very pleased with how FDR has helped me. I was feeling so financially overwhelmed with bills, and now I feel in a much better place. When I reach my graduation date I will celebrate. Thanks so much FDR and I would recommend to anyone. I have already referred my boss And she is happy with the help she is receiving.
Thank you for your review, Karen! We are happy we can help alleviate some of your financial stress. We are here to assist every step of the way, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
I’ve had a great experience so far with FDR. Looking to continue my relationships with this company. If I don’t understand something I give FDR a call to get a better answer. Every service member is helpful. Very pleasant and helpful staff.
Hi Willie! Thank you for your feedback! We strive to provide the best service to our clients. We want to ensure they feel educated about how our program works so they can feel comfortable and confident with us. Remember, we are available seven days a week, so please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
I have been a member of the program for about 8 months and many of my debts have already been settled. Anytime I have questions, their customer service is always the best. Very helpful and understanding of your situation. Highly Recommend.
Thank you for the kind words, Lauren! We are happy we can be of assistance to you and happy to hear you are pleased with the results of your program thus far. We will continue to work hard and get you the best savings possible. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
Freedom Debt Relief has been awesome. They are working fast to get my debt resolved. So glad I chose them. I would definitely recommend them to anyone that needs to get their finances all straightened out. Could not be any happier.
Hi Mary! Thank you for your feedback. We love to hear from our satisfied clients. Remember, we are here to assist every step of the way, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
Everything is good, I'm happy with FDR. They do a good job for me, and still doing excellent job for us. Hope everything go well for me to get out of my debt. This program is very good. I hope a lot of people will join.
Thank you for your kind feedback, Kojo! We are happy you are pleased with the results of your program. Keep up the great work, and we'll keep working hard to get you the best savings possible. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
It is extremely great to see the debts settled and gradually diminishing. Feels great to be debt free and see the results in a couple of years. Feels a little scary seeing my credit score decrease but looking at the end results is all worthwhile.
Thank you for your review, Oscar! We are happy we could assist you in becoming debt-free! Keep up the great work, and if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
Was told that payoff would be in 2 to 3 years. Now it's 4 years. Will it ever really be paid off? I'm paying 800 dollars a month!!! Seems like I would have had my debt paid by now! Too costly!!!
We never meant to disappoint you, Ms. Kobel, regarding the amount of time to anticipate being in our program. Each client's Graduation Path is different, however, we estimate our program to take roughly 48 months to complete. We encourage you to contact Client Services for an update regarding where you are on your Graduation Path. Any one of us will also be more than happy to discuss any opportunities to accelerate your program. Our advocates are available 7 days a week to support your journey. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 22, 2020
I was very Leery in the beginning giving all my credit cards to be paid off..but I am sooo happy I did....I have had about 1/2 of my credit cards negotiated already and has only been a year!! Thank you sooo much!!!
Hello Debra! Thank you for leaving us a review! We are happy to hear you are pleased with eh results of your program thus far! Keep up the great work, and we will continue to work hard to get you the best savings possible. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2020
I had quite a few bills and I wanted to get rid of them. A company sent me something through the mail, and I started going with them, but I had to keep going to some place where I had to keep on faxing everything that I had over to them, and it was costing me quite a bit of money. Then, the woman from Freedom Debt Relief called me on a Sunday. I told the other company I wanted my money back because I decided to go with someone else. So, they sent me the money back and I went with Freedom Debt. Their debt consultants were very good.
I would have been all done with the program, but my sister had one that I co-signed for her, and I didn’t remember that I did it. It was for CareCredit. After she passed away, her husband and her son were going through taking care of all her bills, and they called me and asked me about this one. They sent me a letter from the banks that they went through with CareCredit, and I told them, “I don’t remember having anything with them.” But then the bank sent me a statement with the name of the places that she was taking money because she had cancer and she needed quite a bit of money, and she asked me to help her, which I did. I'm her sister and I felt sorry for her.
When the bank sent me the statement stating where that credit was from, then it dawned on me, I did go and I took out the credit for her. So, when I told the bank I’m responsible for it, and I took that and I put it in through debt management, and Freedom made that deal with the bank. They paid it off now. May 19th was one payment and June 19th was the final payment.
I only have Merrick Bank and Cabela's. They made the deal with it. They’re paying them a dollar a month. I had six of them that I put through and CareCredit was number seven. Merrick Bank is the last one now. It would have been paid in 2018. But what happened was I don’t have an internet and my sister put it on her internet. She was looking it up. And when they were making the settlements, they would go on the internet with her, and she’d call me and tell me that they wanna make a settlement.
With Merrick Bank, my sister was getting chemo treatments and she was very sick and she didn’t go on the computer. I called and asked her, “Did you hear anything from debt management on your computer?” She said, “You know, I'm too sick to even go and look at it.” I told her, “You know, don’t bother. I'll just call them.” When I called, the one they sent her was a settlement and they told me what it was. It was supposed to be like $194 a month for a whole year until December of that year. But when they tried it, it was too late already, so they had to put it back at the end of the book. So, that’s why that’s the last one that they're gonna be working on now. One time, they did call me and I didn’t know what they wanted. I was home but by the time I got to the phone, they hung up, and they didn’t leave any message. So, I right away called them and it was to make one of the settlements. I'm very satisfied with Freedom Debt Relief.
Hi Rose! We are so glad we could step in and help you during your hardship. We are extremely sorry to hear about your sisters passing, our condolences! We are relieved to see even though there was a debt overlooked in the beginning process we could still step in, and assist you in resolving that account. If you need anything, please reach out to our team of professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 21, 2020
Before I entered into my agreement with FDR I was told I would pay off my debt in 42 months. That was June 2015. I've been advised that it will be 48 months to settle my last negotiation and I still don't have my final credit card debt even started on negotiations. 42 months??? I'm not a happy camper.
We are sorry to hear you are disappointed with the time it's taking, Ms. Stallcup. We do estimate our program to be completed in roughly 48 months. However, depending on the amount of debt and the creditors enrolled, this timeframe can vary. We would like an opportunity to review the details of your account in search of any opportunities to accelerate your Graduation Path. An account specialist will be reaching out to you shortly. Thank you for voicing your concerns with us today, and for choosing Freedom Debt Relief.
Reviewed June 20, 2020
So far the program has been great! I had 5 accounts when I started, I now have 2 accounts left to settle. I would recommend this program to anyone. Thank you for helping me with my debt and keeping me informed on different services you provide.
Reviewed June 20, 2020
I highly recommend Freedom Debt Relief. I sign up Jan. 2019 and they settle all my 13 accounts within just little under 24 months.. Good customer service when you need to talk to them. I'm happy with all the settlements. Now I can moved on and start building up my credit again...
Congratulations, Ronaldo! We are thrilled to hear you have completed our program. Guiding clients to financial freedom is truly exhilarating. We appreciate you sharing your successes with us! Thank you for choosing Freedom Debt Relief to reach your financial goals. Enjoy your debt freedom!
Reviewed June 20, 2020
Freedom Debt Relief is the best out there as far as I am concerned. They get the job done like they say that they would and as fast as the money will let them. Great people to work with. I would recommend them to anyone! Fantastic Job!!!**
Thank you for your wonderful review, Linda! We are happy to hear you are pleased with the results of your program thus far. Keep up the great work, and we will continue to work hard to get you the best savings possible. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 20, 2020
I'm so happy with this program, Debt Relief helped me feel free of my debts. They also been helpful every time I need help. Customer service are prepared on answered all questions I have to ask, they always have a solution for me. Thank you.
Thank you for your feedback, Juana! We are happy we can assist you. Keep up the great work, and if you ever have any questions or concerns, please feel free to reach out to us at 1(800)655-6303, as we are available seven days a week. Thank you for choosing Freedom Debt Relief!
Reviewed June 20, 2020
This process has been a wonderful way to recover from a setback in my credit accounts. I was a little skeptical at first but they have done excellent work in negotiating debts on my behalf. I didn’t think I would be in a position to need credit repair but here I am.
Hi Eric! Thank you for leaving us a review. We are happy to hear you are satisfied with the results of your program thus far. Keep up the great work, and if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 20, 2020
Freedom Debt Relief saved me a lot. I'm on disability and before I called them, I was paying almost $800 a month. It was a hard thing to consolidate. I’ve never had to and I’ve had a couple of people tell me not to because it would affect my credit. But either way I look at it, I can live the rest of my life in poor credit or I can get it fixed. Now, I’m paying 210 a month. They’re very patient, understanding, and helpful. They don’t get frustrated when I misunderstand and they repeat if I need to be reexplained to. It’s a blessing to be a client of theirs.
Hi Laci! We are glad you took a chance and are allowing us the opportunity to help you to the financial future you desire. We know that this process isn't easy, which is why you have our full support whenever you need it. Our knowledgeable and professional team is available to assist you seven days a week. Please reach out to them at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 20, 2020
It’s a little frustrating with Freedom Debt Relief because you call and not every consultant has the same answer. I get a different answer and I have to call multiple times. But they’ve been doing everything I need them to do and I put it in their hands.
Thank you for giving us your honest feedback, Mary! Transparency is one thing we are constantly working to improve among our company, so thank you for bringing this to our attention. As you continue with us, remember to use your online portal to keep track of your success at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 19, 2020
My interest in the company so far has work out. I like the contact the company has with the customer. I hope they will call or get in touch with to keep me in mind of my account and willing to help me to make my relief of some of this accounts easier.
Thank you for your review, Dorothy! We strive to provide the best service to our clients to ensure they feel comfortable and confident with us and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2020
I saw Freedom Debt Relief on Facebook. I liked all the comments about them. I enrolled and everything was great. They're very good. Payment-wise, they go with whatever I can afford a month and they deal with the creditors however they deal with them. I’ll be in the program for almost a year now. With FDR, I don’t have to deal with the credit people. I would recommend FDR. They’re a good company to work with.
Thank you so much for sharing your experience with us, Gloria! We take pride in supporting our clients throughout this journey and helping them as much as possible! We are happy to see your program was stress-free. Please do not hesitate to reach out to Client Services if you ever need anything at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 18, 2020
I have just joined with FDR, but so far I am very happy with the information I have received. Looking forward to working with you! Thanks a great deal! Well as I was saying, brand new member, I have no issues or concerns at this time. I received my welcome pack and I have contact information! Very pleased so far!
Thank you for your review, Frederick! We are happy we can assist you in reaching your financial goals to become debt-free! We are available seven days a week, so if you ever have any questions or concerns, we can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 18, 2020
Still scared..but he put me at ease.. This will the first time in my life I have let my bills not be paid..even though it broke me.. Never didnt pay on time...so scared but Jason helped me understand that FDR would take care of me.
Why thank you, Cheryl! We are glad we could talk you through this process since we know how stressful making a decision such as this one can be for our clients. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 18, 2020
FDR is not the best option for debt relief. The fees they charge are sometimes more the the negotiated debt. For example, if they "negotiated" debt to 50% of the original debt, their fee for that negotiation was more than the 50% that was taken from the original debt. So you end up paying more than the original amount is some instances.
Also, DO NOT make a large deposit. FDR will utilize these funds to pay their fees and not use it to negotiate the debts. For example, I made a large one time deposit of $15k. FDR used nearly half of that money to pay their fees rather than use it to negotiate my debts faster. All this after I was told if I made a large deposit it would be used to negotiate the debts faster. I say all this with the understanding that FDR is a company that has fees associated with their business/debt negotiations, but your debt relief is not their priority as they make it seem. Collection of their fees is their priority. An individual is better off negotiating their debts with creditors without the use of FDR or a similar company. Best of luck!
Reviewed June 18, 2020
Updated on 07/11/2020: I am very Happy with the service I am receiving from FDR. It was the best decision I’ve made. I know that I’ll be free of debt soon and I highly recommended to my friends. In a short time my debt from $18,000,00 has gone down really quick.
Original Review: Good afternoon I want to inform you, that at the beginning, when I was informed that I had to stop payment on my cards, it caused me terrible anxiety, but I always tried to remember what Mr. Anthony ** had explained, and followed his instructions. Now I am very Happy to see the results of how all My debts are being settled, and it gives me great relief and satisfaction of all that’s being accomplished. Thank you so much for all your help. I am very happy of having gone through with the decision of working together with FDR.
Welcome to the program, Myriam! We are so glad you trusted us to guide you through this process of obtaining financial freedom! Please feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 18, 2020
Everyone at FDR has been nothing but helpful and gracious! I will definitely highly recommend this company to others! When I began this process, there was no hope in sight. Then I found you during an internet search. Thank you so much @
Thank you, Martha. Hearing our service has provided you with plans for a brighter financial future is truly rewarding. One of our top goals is to show clients with hard work and dedication, financial freedom can be obtained. We appreciate you taking the time to share your experiences with us. Thank you for choosing Freedom Debt Relief.
Reviewed June 18, 2020
FDR is very good at helping with resolving issues with debt. I chose them, because they are quick and efficient! Everything is very affordable, and it saves the customer a lot of money! I would definitely recommend them to a friend!
We are more than happy to help, Ms. Graham. Thank you for sharing such great feedback about our service! We're thrilled to hear about the benefits you've experienced since enrolling with us. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making toward financial freedom. Thank you for trusting Freedom Debt Relief to be your guide!
Reviewed June 18, 2020
Best customer service! Always polite and eager to resolve questions about the program. FDR has resolved my debts for less, and quicker than I could do it on my own. If possible, I would like to see the $10.00 expedited payment submission fee eliminated. This fee adds up Over time and I feel that there are enough fees charged that the extra $10.00 fee could be eliminated. Other than that issue, I am extremely pleased and see myself resolving more and more debt each month. Thanks FDR!
Thank you for sharing your feedback with us, Joyce. It's great to hear your questions all have been answered to your satisfaction and you enjoy the service you've received. We understand clients enroll in our program to save themselves money. That is why Freedom Debt Relief collects only our settlement fees and not until we've successfully reduced the balance due. We encourage you to reach out to our Client Services team regarding any questions you have about your account. Thank you for allowing Freedom Debt Relief the opportunity to guide you to financial freedom!
Reviewed June 18, 2020
I will be glad when we are done with you, you have taking too long on the bills which cost us more money, and you have taking more money for yourself, so I wish we were done with you. So if anyone ask me about you I will tell them no do not go with you. Sorry but it is true, Elizabeth **
Hello Elizbeth! We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed June 18, 2020
Freedom Debt Relief came to my rescue when no one else would even consider it. They saw that I had a hardship. They seen that I was being taken advantage of. And now they have settled two of my problems. And we're working on the last. I should be completely out of my problem within 2 years. So far everyone has been very polite and very helpful. I do feel that they care about me and my family.
Congratulations, Jacquelin! It sounds like you're making terrific progress in our program and are just steps away from financial freedom. We take great pride in providing a service that relieves you of your financial concerns. Thank you for complimenting our negotiation efforts and the customer service we've provided. Keep in mind your Client Dashboard is also a resourceful way to view your account details. Log in at any time at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 18, 2020
The reps whom I worked with from Freedom were very professional. So far, I've been very happy with their service. Being with FDR has given me some peace of mind.
Thank you for sharing your thoughts on the program with us, Carina! We are pleased to know we can give you excellent service while relieving your stress and debt. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 17, 2020
Very helpful and knowledgeable. I am grateful for this company and it has made my life less stressful. I needed this one particular card removed so I can get the points which will lead to paying less for items that I purchase.
Thank you for your feedback, Sally! We are happy to hear you are pleased with our program. We are here to help every step of the way, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for being apart of Freedom Debt Relief!
Reviewed June 17, 2020
I was told my monies would be withdrawn from my acct on the 17th each month. I've always received my Social Security check on or before the 15th, but for some reason it wasn't in my acct on the 16th this month so I called to ask for a delay on withdrawing my monies cause I didn't want a insufficient chg and I was told there was nothing she could do, said I should of called sooner, how can I call sooner when I was expecting my deposit at any time. Plus I called the day before you're suppose to withdraw the money. That should of been plenty of time. I asked her to close my acct. She kept saying, "But you're going to stop all the progress." I said, "No you are causing it because you won't stop the withdraw." I had to tell her several times to close my acct. I want a check be mailed to me or deposited in my acct for my acct Balance of $256.61 immediately, I'm so upset for the way I was treated.
Hi Kathy! We're sorry to hear that your experience in our program has not been consistent. Our goal is to support our clients as best as we can. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed June 17, 2020
Very good program. It’s exciting when you get an email for another paid off card. Customer care is friendly and helpful. I was recommended by family and I as well would recommend it to family and friends. I can’t wait to see my credit score go up.
We are happy to help, Mr. Bustillos. Making sure we guide clients to brighter financial futures is our top priority. We're grateful to hear you recommend our service to others. As you continue the journey, please let us know how we can support your every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed June 17, 2020
My experience with Freedom Debt Relief as been with the following experiences: Excellent, efficient, professional service; and I would readily recommend Freedom Debt Relief services to members of my family and close friends! I found out about Freedom Debt Relief, while surfing the internet trying to find some much needed relief from high interest reoccurring debt.
Amazing feedback, Ms. Carolyn! We are thrilled to hear how pleased you are with the experiences you've had in our program. It's also rewarding to know you'd recommend our services to others. One of our top goals is to ease the concerns our clients have regarding their finances. It's amazing to know we successfully provided you with peace of mind. Please contact our Client Services team at (800) 655-6303 with any questions or concerns. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 17, 2020
Due to being out of work since March, because of coronavirus, I had to decrease my monthly payment. The gentleman was kind, understanding and very helpful. He was knowledgeable and gave me additional information which put my mind at ease.
Reviewed June 17, 2020
My debt was settled and saved my family several thousand dollars. The staff was helpful each and every time I called or interacted with them. I wish the fees were less as the 21% is a bit painful when you are already in debt. I know this group has to make money, but I recommend you reduce the fees to help folks more in reducing debt.
Reviewed June 17, 2020
It's been a very good experience. They have very good customer service. The settled accounts are about 50 percent and hasn't been a year yet. I am very pleased. I wish I had done it sooner. I highly recommend Freedom Debt Relief.
Jimmy **
Thank you for sharing your experiences with us! We're so glad to hear you are benefiting so greatly from our program. We also appreciate you speaking so highly about the level of customer service we've provided. Please continue to reach out to Client Services when assistance is needed. Thank you for choosing Freedom Debt Relief!
Reviewed June 17, 2020
So far every thing is working very well. Very happy that I was considered for a loan based on my payment history. The loan was approved without a credit check. This will help pay off my loans much sooner. Thanks for a great job to date.
Congratulations, Moises! We're glad we could offer you an alternative solution to resolving your enrolled debts. As you make the transition, please let us know if you have any questions at all about completing your Freedom Debt Relief program. Thank you for the opportunity to serve your financial needs. From all of us a Freedom Debt Relief, we wish you the absolute best on your financial journey.
Reviewed June 17, 2020
Awesome experience and fast resolutions! Keep them coming! The staff are very knowledge and kind! I appreciate the time and effort the team are working and protecting us from debt scares. The staff actually keeps creditors at bay and assured protection until they come up with solutions.
We're just happy to help, Phillip. Thank you for complimenting the service that's been provided to you. We hope to continue providing a supporting atmosphere as you continue the journey to a debt-free future. Be sure to log into your Client Dashboard at www.fdrclient.com to view any important communications regarding your account. Thank you for allowing Freedom Debt Relief to be your guide to financial freedom.
Reviewed June 17, 2020
Freedom Debt Relief is a really good company. Their sign-up process was simple. They were very easy to get ahold of and talk to. They handled my debts wonderfully and I’m almost finished with the program.
Reviewed June 16, 2020
Everybody at Freedom has been fantastic. It helped me to be able to work with the companies who wouldn't work with me before. It was discussed as to what works for me and what works with them and they came to an agreement. FDR is amazing.
Thank you for the amazing feedback, Michelle! We are honored to be a part of your financial journey. Client Services is available 7 days a week to address any questions or concerns that come up. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 15, 2020
Everyone I spoke with has been extremely helpful. It had been a very fast and easy process so far. I just started the process but I’m hoping everything goes smooth like it has been. I look forward to be debt-free soon.
Welcome to Freedom Debt Relief, Kevin! We're thrilled about the opportunity to accompany your financial journey. As you take your first steps toward financial freedom, know that our Client Services team is available 7 days a week to address any questions or concerns that come up. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed June 15, 2020
For the most part, I am happy with the program, so far. Signing up was very easy. My only concerns are It was rather difficult to get a couple of my accounts into the system. I would communicate with my representative, and she would send the information in, but most times I never heard the outcome, and would have to determine on my own whether or not the account had been included. To this date, I am still not sure of the processes that the company does to negotiate on my behalf. Example, I noticed that several of my credit card accounts have already been closed. I would have liked to have been aware of the communications going on. I’m still not completely sure of what effect all this is having on my long & short term credit rating.
Welcome to Freedom Debt Relief, Mr. Frazelle! We're thrilled to have you aboard. However, we are concerned that you are unclear about our processes and how we negotiate the enrolled balances. We encourage you to contact Client Services at (800) 655-6303 for immediate assistance. Anyone of our knowledgeable advocates will be more than happy to answer any questions you have regarding your account. We're available 7 days a week to support your financial journey. Thank you for choosing Freedom Debt Relief.
Reviewed June 15, 2020
When I first call wasn’t really sure of what I doing, as soon I spoke with a representative he explained to me step by step on what I was gettin into. Immediately he cleared the confusion I was carrying about the program.
We're glad to hear it, Jesus. Making sure we thoroughly educate our clients about our processes is a top priority. Thank you for taking the time to reach out to us for clarity. We encourage you to continue contacting Client Services with any other questions or concerns. Thank you for choosing Freedom Debt Relief!
Reviewed June 15, 2020
Very courteous and knowledgeable, the information given was very easy to understand and I like that it got started right away. The best thing too is that I do not keep getting phone calls and email, it was done quickly and on my time.
Thank you for sharing how pleased you are with our efforts, Ms. Perez. We take great pleasure in guiding our clients toward financial freedom. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. You can also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed June 15, 2020
Freedom Debt Relief was helping me pay down my debt. They could have explained their fees and their rates in more detail. But they laid everything out and the communication was good. The payments were based on my income and on the amount of my debts. Paying off my debt might have taken a little extra effort on my behalf. But Freedom could negotiate the settlements faster because I had one that went into collections.
I had signed up at the beginning with the National Litigation Council, which was offered through Freedom. That was a long, drawn-out process that took from the time that I discovered that I had an account in collections to the time that we met and made a settlement, which Freedom could have done before anything went into collections. But it was six months before everything was resolved with that account. It's not resolved. I’m on a payment schedule with them, and that's the same thing that Freedom was supposed to be doing for me. But I ended up getting something on my court record.
Hi David! Thank you for expressing your concerns with us. We understand the frustration that is caused when a creditor chooses the option of litigation to collect on a balance. We would like an opportunity to further discuss the concerns mentioned with you. One of our specialized team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 14, 2020
I received a "repeat summons" for an account already settled and being paid, and I sent the summons to FDR and NLLG. The FDR rep I recently spoke with was helpful and confirmed such a summons is not normal and was being researched by an FDR team. He suggested I continue to speak to NLLG while FDR continued to research the "repeat summons" on their end.
We can only imagine the concerns that came up when receiving the summons. Thank you for reaching out to us regarding the matter and trusting our ability to resolve it quickly. Please continue to communicate with us with any questions and/or concerns. Thank you for choosing Freedom Debt Relief.
Reviewed June 14, 2020
I think she got a little frustrated because I was asking a lot of questions because were making this additional deposit Of 250.00$ with a lot of sacrifices so that means what we coming up with 975 this month in total and I asked her what I read doesn’t guarantee the settlement with Community Bank is it do I get to get my 250 refund back or it’s not the greatest idea to keep it there for a future use.
We're sorry to hear this, Ms. Garcia, and apologize for any frustrations caused. We want our clients to feel supported and well-informed when speaking with Client Services. It's understandable to have questions concerning your options when making additional deposits. Always feel free to reach out to us with any questions or concerns regarding your account with us. Thank you for being the best part of Freedom Debt Relief.
Reviewed June 14, 2020
I must admit. I was concern with the flow of my finances going out. Nothing showing progress in my portfolio. But, I soon found satisfaction when the notifications started coming in regarding the accounts involved. Four out of the six accounts have reached settlement agreements. I think that’s pretty good and I highly recommend using FDR if you’re having money management issues. Thank you.
Thank you, Jeffery, for sharing your feedback. The earlier stages of our process can be challenging to get through. Great job on your part for sticking with it and remaining committed to the plan. We'd also like to congratulate you on the progress you've made! We are proud to accompany you on this journey. Be sure to contact Client Services with any questions concerning your account. Thank you for choosing Freedom Debt Relief to reach your financial concerns.
Reviewed June 14, 2020
The Freedom rep who introduced into the program was very helpful and she was the one that kinda persuaded me to do it. Signing up was very easy and it wasn't very long when I had my first settlement and that was very eye-opening. But it took a little bit before I had my next one and I was served two summons on two of them by a process server because my account wasn't where it needed to be for them to negotiate with the collectors, which I was not aware of. I might've been able to maybe make an extra payment to keep that from happening. I thought we would move a little bit quicker as far as at least talking and negotiating in starting some kind of process. But they told me at the very beginning it could happen and that's why I paid the extra to have those lawyers and stuff on my side. The process started working really good, it just slowed down slower than I anticipated.
Thank you for your review, Tammie! We are happy we can be of assistance to you! Keep up the great work, and remember we are here to help every step of the way. So if you ever have any questions or concerns, please do not hesitate to reach out to us. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2020
I was and am very pleased the way my case has been handled. They are excellent with me over the phone. Payment is no issue, split and easy to afford. I strongly recommend to the people like me with struggling with credit debts.
Thank you for the kind review, Nasrin! We are happy to hear you are pleased with the services provided to you. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2020
I could not find the area that tells you how to take photos and e-mail them to you. I am not very computer smart and I finally just mailed the paperwork to you. I didn't find anything that led me to the directions.
Hello Ginni! Thank you for your review. We are sorry to hear that you were having trouble sending us an email. If you ever have any questions or concerns, please do not hesitate to reach out to us. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2020
Thank you so much for your AWESOME Customer Service Reps!!! They are friendly and courteous and let me send a lower payment while I was getting back on my feet! Wish I would have done this years ago!!! GREAT company!!!
Great feedback! We're glad to hear, Ms. Goebel, about the positive experiences you've had in our program. Client Services is dedicated to providing world-class experiences. We appreciate you for recognizing our efforts. Please continue to reach out to Client Services when assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed June 13, 2020
Getting started with FDR has been pretty easy. They have been helpful. Everybody was very nice about everything and wanted to help. I was unemployed for a little while and they kinda understood it. Once, I called and I said that I got an email from them. I talked to them about how much per month I owe and it was not what the email said. I was not ready to do it anyway, so it didn't really matter.
We're glad to hear this, Dustin. Simplifying our processes and educating our clients about their accounts are top priorities of ours. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress. You can also chat with us live if you have any questions. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Keep up the excellent work!
Reviewed June 12, 2020
When I was facing the overwhelming task of managing my bills, after a divorce of 47 years, most of my ability to manage my bills came crashing down on me. Add a sizable Alimony payment and limited income at age 70, I felt I would have to live the rest of my life, in debt. Then I found Freedom Debt Relief. I have faithfully contributed the monthly allotment and I have recently experience my first settlement. You will not believe the feeling of hope, that is back in your life.
Reviewed June 12, 2020
I love that you add accounts or accept payment settlements by text. I do not have time to be on the phone and this part of the service is amazing. Only thing I wish my credit wasn't going in the toilet as my accounts get worse while awaiting a payoff with no activity or progress on the credit reports.
Thank you for leaving us a review, Tara! We are glad to hear you are happy with our service! We strive to make this program easy and efficient for our clients, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 12, 2020
Nobody has explained settlement fees to me adequately. The glossary doesn't provide clarity either. They keep me informed otherwise. The dashboard is getting easier to use as time goes by. The staff is friendly and efficient.
Thank you for your review, Sandra! We are happy to hear you are satisfied with our Customer Service and that you are utilizing your Client Dashboard. It is a great tool to use throughout the program. As for the settlement fees and or any other questions and concerns, please give us a call at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 12, 2020
Working with FDR was the best thing I have done. I needed help getting my life back under control financially. And I would suggest them to anyone! Everyone you deal with are compassionate to you and they understand what you're going through.
Thank you, Lori! We are happy that we have been able to make this experience stress free as much as possible. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 12, 2020
Best thing I’ve done. Extremely helpful friendly service. Upfront and truthful about their services. They begin immediately contacting your creditors and negotiating your debt. Would definitely recommend their services. When you called with a question they’re very knowledgeable and you get your answers immediately.
We appreciate your valuable feedback, Mildred! We are glad we could be informative during this process. We like to ensure our clients are aware of their journey to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for choosing Freedom Debt Relief!
Reviewed June 12, 2020
I’m glad I went with Freedom Debt Relief. I had retired from my job and I forgot about my credit cards so I got behind paying them and I had to go with Freedom Debt Relief. They said four years and I've paid off one account at this point. They were great on the enrollment process and they help me out a lot. Whenever I need to talk with them, they are always there and they give me the answers. So they’re good people to work with.
Thank you, Hubert! We are glad we could step in to assist you through this journey of obtaining your financial freedom. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 11, 2020
Always there when I needed help. Solved mistakes quickly and very polite in during so.. I have been a customer or client for almost 4 years, hope to graduate this year, debt free. You all have been a great relief and peace of mind for the time I have been with you.
We appreciate your amazing feedback, Robert! We are so glad we could give you peace of mind when handling your finances. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 11, 2020
I was in trouble financially when I called you for help. Your company has done an outstanding job for me. I appreciate everything you have done thus far. Your customer service is impeccable. And yes I would refer others to you.
Thank you, Shirley! We are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed June 11, 2020
Everyone I spoke to was very kind and knowledgeable. The process was very easy and took no time at all to come to some kind of resolution about my debt and how I could fix it. I would recommend to anyone that is struggling with debt.
Hi Tracy! We are so happy our knowledgeable team could assist you throughout this process. We are excited to see you reach your financial goals of becoming debt-free! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 11, 2020
I want to thank Freedom Debt Relief for all their hard work in helping me eliminate my debt. All your information in how to handle creditors was very helpful and eliminated any conversation I had to make with any credit card company. Thank you!!
It's our pleasure, Darrell! We like to ensure our clients are aware of the program process, and we love to give them our constant support. Please continue to lean on us if you need anything. We can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 11, 2020
I am beyond satisfied with Freedom Debt being only 2 1/2 years into the program. 7 out of 11 have been resolved and 4 paid off. If I had to do it myself this would not have occurred. Thank you. Everyone that I have spoken have very professional and knew their job.
Thank you for your review, Mary! We love to hear about our client's success in our program! We are happy we can be of assistance to you in helping you reach your financial goal of becoming debt-free. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 11, 2020
They have helped me get my finances in order and to be out of debt faster. Through using a fast pay plan, my smaller debts have been eliminated and all of my credit scores have increased significantly. I could not have done this without them.
Thank you for your kind review, Phillip! We are happy to hear you are pleased with the results of our program thus far. Keep up the great work, and if you ever have any questions or concerns, we are here to assist seven days a week. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 11, 2020
The process is so long. The service is great, I just have to go through the process. I’m just ready for this to be all over, but again I have to go through the process. I got myself in the debit, now I have to wait to get out of it.
Hi Juana! We certainly understand how eager you are to become debt-free! A lot of times, our ability to obtain settlements is dependent on growing sufficient funds to settle the debt. As long as we continue accumulating funds, we should have no problems meeting your goals in realistic time-frames! In the meantime, keep track of your progress through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 11, 2020
I’ve been in the program now for going on two and a half years and so far, so good. Everything that was promised is getting done. Initially, I had been thinking about filing for Chapter 11 but I didn’t want to do that. So I was weighing out my options and this seemed like it was going to be the better option. Then once I did the online consultation, somebody called me back within a minute and I've been with Freedom Debt Relief since. The consultant is awesome. He's always very sincere. The payment plan was pretty good too. It's not hurting. Once I'm done, I'm thinking about another two years and it would be nice to have that money in my pocket. They actually put a DAV percent before also and with the program, it was about 150 points and I’m actually recouping that now. So things are looking a whole lot better.
Thank you very much, Clinton! We are so glad we could provide you with an affordable solution when taking control of your finances. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 10, 2020
I am very happy with my most recent phone call. It’s very apparent she knew what she was doing. I have been calling in every 3 months & now every month to change amount I can pay. I’ve been telling them same story for over 2 years. My last rep asked me if I’ve ever been offered to fill out hardship paperwork. I told her “No”. She told me this should have been offered to me under my circumstances. So my question is, why has this not been offered to me? I could’ve finished this program sooner. So I am disappointed that all this time, speaking to so so many reps & no one ever bothered to help me like the last rep did.
Hi Rosemarie! Thank you for bringing this to our attention. We are glad we could assist you in updating your hardship details. We are glad we could work out an affordable solution. Remember to check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed June 10, 2020
I was told him to beginning this was supposed to be done in less than 4 years. They said four years would be the worst case scenario. I won't be done for 55 months. They're telling me now I'm paying almost almost $24,000 on $27,000 worth of debt. I'm saving $3,000. I was lied to.
We're sorry to hear your experience in our program has not been consistent, Mr. Slein. Our goal is to greatly support our clients, no matter where they are on their Graduation Paths. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs.
Reviewed June 10, 2020
After many attempts, my dashboard is still not up to date. I have one more account that should be started and it is not. I should have 8 accounts resolved 4 in process and 1 remaining. My recent account has 2 payments made and should read in process.
Hi Jack! We would love to look into this matter for you more in-depth. Please lean on our team of professionals at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2020
FDR has been very helpful when I’ve called and had questions. They are friendly and eager to give you accurate information. I appreciate that! I have had a computer glitch that keeps appearing on my email that I have two credit card account numbers that are incomplete. That is not the case. They have tried to resolve it, but nothing has worked so far. It gets tiresome to call each month.
Hi Diana! Thank you for bringing this to our attention. We certainly understand where you are coming from, and rest assured, we are working on the issue. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 10, 2020
Everyone I have spoke to and dealt with throughout my experience has been wonderful. Everyone is nice and respectful. I finally feel like I’m seeing a light at the end of the dark tunnel I created. Thank you so very much!
Alayne, thank you for sharing your experience with us! It's our goal to create the best client experience while assisting you out of debt. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2020
I am happy with Freedom Debt Relief. They been very helpful to me on settling my accounts. They always answer my questions. I would refer them to anybody who ask me about them. All the girls have always been very helpful, also, the men too.
Hi John! We are thrilled we could assist you in becoming debt-free! Rest assured, we are here for you every step of the way. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 10, 2020
I love this program. I have had many difficulties but they have been the most flexible people I have done business with. My credit score is improving and my debt to income ratio is better. They have already helped me close multiple account and saved me a lot of money with their strategic holds. Thank you, FDR.
Hi Jorge! We are pleased you find our program to be beneficial. We work hard to ensure we are providing our clients with excellent service while obtaining their goal of becoming financially free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2020
I started this process last June 2019. I am fine for relief for seven credit cards. I was told it would take four years at a payment of $130 every two weeks, that was my idea. I have never paid 130 every two weeks. I’ve paid either $175-$225 every two weeks. My graduation date has been cut in half which is great but I thought by now more than one of my credit cards would be paid for. Since I started the program I have taken off three credit cards because it was taking so long. I knew I wasn’t going to pay payments for about six months but then I thought every single credit card was going to start being paid a set payment every month. I even asked at the time I did this, "Yeah only one credit card is going to be paid at a time" and the person told me no.
You have just started paying on my second credit card within a year which is utterly ridiculous. I didn’t wanna ruin my credit for this long and I am very upset with the Company for letting me think that all my credit cards were going to be started with payments. Also, I thought set this process will go much faster and I am really disappointed it isn’t. Also, I don’t think I’m saving a whole Lotta money because the more time you let go by, the more interest I am paying on the card. Then when you finally get it cut in half, you take four to $500 out for your fees. And that’s just for one card. So if I knew about this before I started, I never would have done it. The only thing I really like is that you are making me save money from my credit cards. I’m sorry I sound so hard but it’s just not a good situation.
We're sorry to hear your experience in our program has not been consistent, Ms. Geiser. Our goal is to greatly support our clients, no matter where they are on their Graduation Paths. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs.
Reviewed June 10, 2020
I have been with you since 2017. After some simple calculations I am only going to save around 4K after fees. Percentage should be taken off of amount settled for. I filed around 29k so it’s about a 13% savings. That should be stated in the beginning.
Dustin, we are sorry to hear that you are not satisfied with the results the program has provided. We are always striving to become better for our clients, and we would love to discuss the details of your account more in-depth. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed June 10, 2020
Freedom Debt Relief has literally saved my life. They have done a fantastic job with maintaining and settling with my debts. Never lost on where I'm at and how I stand with my debts being taken care of. Freedom Debt Relief Thank You!
Thank you for leaving us such a great review, Kenneth! Our negotiators do an amazing job of obtaining the best settlements and making sure our client's debt is getting reduced! Keep track of your success by going to www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2020
Freedom from Debt has been a real blessing. It gives me peace of mind knowing that I will be able to be debt free. It's one less thing for me to have to worry about with all the other stuff we are facing currently. Thank you Freedom From Debt for all you do.
Hi Amber! We are glad we could give you a peace of mind when handling your debt. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2020
I am so happy to have you helping me get out of debt. I was going to file bankruptcy before my Son found you! It’s been a blessing. I got myself in a mess and never thought I would ever get myself in this mess.
Hi Judy! We are so happy we could assist you in becoming debt-free! We look forward to supporting you as we reach your goals. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 10, 2020
I had to request a one-time change of my billing date. The service was great, and she changed the date for me right away (I wish I could remember her name). No complaints at all. Very user-friendly. Super-quick and easy!
Beatriz, thank you! We are glad we could assist you with any modifications needed to make your graduation path easier to obtain. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed June 10, 2020
No Surprises. From the beginning Once you review the agreement, there are no hidden fees. The Dashboard is effective, and you are made alert of any ACTIONS NEEDED. Fastest way to do business is the TELEPHONE where you get a HUMAN to talk to about your Debt relief.
Hello, Robert, thank you for your review! We work hard to ensure we are providing our clients with excellent service while obtaining their goal of becoming financially free. We are glad we could be transparent when going over all your options. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2020
A friend referred me to Freedom Debt Relief and I have to say I was quite pleased, Representative was very professional and courteous. Really helped to put my mind at ease in resolving my debt. I’m very pleased with the payment plan beginning June 20 and lookin' forward to a fresh start.
Hi Tyrone! Thank you for your review! We are happy we can assist you with your goal of becoming debt-free! Remember, we are available seven days a week, so if you ever have any questions or concerns, we are here to help. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2020
I dealt with a good salesman at Freedom Debt Relief. He knew what he was talking about and he sold us on the program. But everybody I’ve talked to has been professional and very helpful as well, and they follow up. When I have a question, they get back to me very quickly. We've paid off a lot of bills so far and we’re just working on the rest of them. We're about two-thirds of the way through.
Congratulations Frederick! We are thrilled to hear how your graduation path is going during this time. We are so glad we could give you constant support throughout this entire process. Continue to lean on us if you need anything regarding your account at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 10, 2020
Freedom Debt Relief is very good. I haven’t had any issues with them. Signing up was very easy. I had to give them my account numbers. But other than that, they really did everything for me with the creditors. I’ve had four debts already settled. When I call, they usually take care of me. I’ve never really encountered a representative that has not been able to fix my issues. What I like about it is that it’s a one-time payment and I don’t have to struggle with every month trying to find out what my credit card due date is. Plus, I was overwhelmed with them on the debt that I was owing and I don’t feel that overwhelmed anymore with having Freedom Debt Relief take care of my debts.
Thank you, Cynthia, for sharing your amazing feedback! Our top goal is to ease our clients' financial concerns. Hearing our service is giving you peace of mind is truly rewarding. If any other questions come up, Client Services can be reached 7 days a week by calling (800) 655-6303. Feel free to email us anytime at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 9, 2020
I received excellent aid. Greg was pleasant, intelligent and his attitude was great. I have been impressed with most all the staff, it reflects the integrity of your agency. I have been very pleased to work with you all and have referred friends to you.
Thank you for your kind review, Michael! We are happy to hear you are satisfied with the service we provide. We strive to make all of our clients feel welcomed and confident with us. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 9, 2020
Spoke very kind and confident about getting me out of debt in a short period of time. They make it known that they are available at anytime with any questions or concerns you may have. You feel stress relief knowing that they will negotiate with your creditors.
Thank you for your review, Angela! We are happy to hear we are able to help alleviate some of your financial stress and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 9, 2020
Last payment -- when should it be? The gentleman with whom I spoke was very reassuring and explained that I needed to watch for a graduation package from FDR or call by July 1. Service was great and I got needed information.
Thank you, Amy, for taking the time to leave us a review! We're ecstatic to hear about your experience with our team and we're glad to hear you were taken care of! We're here for you every step along the way and if you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 9, 2020
I had too much debt. It was overwhelming and I could no longer manage. The program that they helped me with lowered my debt. They're negotiating the interest for me. I'm very pleased with the service because I've never had a real problem with anybody. The rep was very helpful and knowledgeable. They took their time. All the questions I had were answered. I was encouraged to call back at any time if I had a question, and I have done so. Over the past year, I've called several times and everyone has always been very courteous. I was very comfortable working with them and it freed me up. I don't have to worry if I was gonna be able to pay it this month or if I am I gonna be able to pay it that month. I already know that the money is automatically coming out and being distributed as they negotiate.
We take pleasure in providing a service that leads you to financial freedom. The greatest reward is knowing your questions have all been answered to your satisfaction and you feel well-informed about your account. We would like to remind you that your Client Dashboard is also a resourceful tool to use when monitoring your progress. You can also chat with a live advocate if you have any questions. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 8, 2020
I was going through the transition of debt consolidation and I saw how Freedom Debt Relief was very well-spoken. I was with another so-called place, Instant Help America. It turns out that they were bogus and I lost all of that. I did some research on Freedom Debt Relief and everything came back legit. The rep explained everything and I followed his instructions. All my transactions with FDR have been good and I'm almost there.
We're sorry to hear your initial experience with a debt-relief service did not go as expected, Mr. Carter. Great job on your part for researching options available to you. We also appreciate you complimenting the level of customer service you've received. Client Services is available 7 days a week to address any other questions or concerns that come up. Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!
Reviewed June 8, 2020
I Google searched debt relief programs and I called and talked to Freedom Debt. The first person that I talked to made me feel comfortable and confident that the agency or the company is really for helping us. She made it feel like it was doable, that they take a lot of the work on themselves, and it was less for me to have to do as long as I make my payments. They take care of everything else, which is what I needed. The process was easy. They sent me a list of everything they could put on, the amount of it, and how much we needed for a year. Everything was in writing. It was easy to understand for me and it was very clear. And if I thought of anything else or a new bill came, I can just add it to it.
I called one time freaking out because our furniture place called and they said I have a month and they were gonna come to repo my furniture. I said I'm in this program and they said they don’t work with them. Then, I called Freedom Debt Relief and they say they work with them. The gentleman was really great and he was reassuring me. I was gonna start making payment arrangements with these people and he reminded me that if I start making payments with them, it would start the process with them all over again. It just took so much stress off my mind at that moment and everything worked out just like he said it would. He was very upfront and put me on hold to go find the answer instead of just kind of BSing me. That made a really big difference in the stress of being in debt and overwhelmed.
Also, at first, nothing was really happening so I would call and they would say, “Okay.” And they would remind me again that it takes this and this and there has to be so much of a time. And now, there's been so much happening. We've had debts settled and paid off. We look every month or whenever and we see that everything’s in progress. And they send us an email saying if we add this much, they could settle something quicker and if we have it, we do it. We have four more years but we have absolutely seen so much progress being made and we're in the process of settlement with four right now.
Thank you for your wonderful feedback, Danielle! We are so happy to hear you are pleased with the service provided. We do strive to ensure our clients feel comfortable and respected, so they can then have that confidence with us. We know this type of situation can be nerve-wracking but rest assured we have our client's best interest. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 7, 2020
Great Customer Service. Overall Excellent. I am very pleased overall. Thank you very much for helping me talking care of my Debt. It is very much appreciated. Thanks again. I am very Happy to get my Debts paid off soon.
Thank you, Linda! Thank you for speaking so kindly about our advocates in Client Services. We strive to provide a world-class experience for our clients. The greatest reward is guiding clients to brighter financial futures for themselves and their families. We, too, are very excited about this opportunity. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed June 7, 2020
I received a letter from one of my creditors that they sold my account to a collection agency. I called FDR about it and they said that they received the same letter and were on it. We also spoke about another creditor and FDR suggested I contacted them about my account and keep on top of them.
We appreciate your feedback, Eva. It's rewarding to know we were all on the same page when it came to the mentioned creditor and the changes made. Thank you for reaching out to our Client Services team to make sure we were aware of the account update. Open communication on both ends will greatly aid in your success. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed June 7, 2020
I honestly was skeptical at first however after going through with Freedom Debt Relief, I feel comfortable knowing I will be debt free in the future. They provided quick and professional services to explain what the process would be and what we could expect.
Welcome to Freedom Debt Relief, Robin! We're thrilled about the opportunity to serve your financial needs. Thank you for complimenting the service we've provided. We hope to continue providing a supportive atmosphere where you feel comfortable asking questions regarding your account. Client Services is available 7 days a week and can be reached by calling (800) 655-6303. Feel free to also email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed June 7, 2020
Like the company so far. Just got into the program. I will recommend this company to friends. I’m looking forward to getting out of debt. My husband passed away five years ago to lung cancer and I have been struggling ever since so this is really going to help me a lot.
Reviewed June 7, 2020
I didn't wanna file bankruptcy. We'd rather pay the bills that I know I owed for and it's hard to pay a credit card off if you're doing it yourself. I had it consolidated with another company but it wasn't going anywhere so I switched over to Freedom and so far, I'm happy with my results. It helped in getting the bills paid off quicker. I've had some debt resolved and they're working on others. And I felt great with my payment plan. Everything was easy.
Hi Melissa! It's our pleasure to assist you to relieve your debt and help you become debt-free! Each month as you fulfill your program commitment, you get one step closer to your graduation path. Please contact our Client Services team at 1-800-655-6303 if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed June 6, 2020
The rep was very forthright and complete in his replies to my questions. He gave me all the information that I needed instead of just what he needed in order to get me to sign up. I felt great. I’m tickled pink with the amount of the deduction that I got, and then, the period of time over which I had to pay the remaining balance. Freedom Debt Relief is great. Everything is going according to plan and just fine.
Thank you for your feedback, Mr. Brogniez! One of our top goals is to fully educate our clients about the details of their accounts. Hearing you feel well-informed is extremely rewarding. We hope to continue providing a supportive atmosphere as you continue your financial journey. Thank you for choosing Freedom Debt Relief to reach your financial goals. Here's to a debt-free future!
Reviewed June 6, 2020
We had a very large accumulation of medical debt that was put on credit cards so we decided that, at that time, Freedom was our only option. They were the first one I saw and I had a really good interaction with the person so I just stayed there. The consultant made it very easy as well. I had to provide a lot of data, which I had in front of me, and he just walked me right through it. I was very comfortable working with him and with the payment plan too. In fact, everything has exceeded my expectations. It’s been so good.
Wow, Sally! We are so happy we could exceed your expectations for the program, and we could assist you through this journey. We take pride in making sure our clients are comfortable during this process since we know how hard this can be. If you need anything, please don't hesitate to reach out to our team of professionals at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2020
The bank and credit company keep calling me to pay the bill. Why your company didn't pay them since I have pay you already. They bother me a lot, especially the credit company, I want to know it would take how long to solve the problem.
Alexander, thank you for taking the time to leave us honest feedback. We understand resolving debt is not easy and we're here for you. A member of our team will be reaching out shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2020
I have recommended this to many friends and family. My mom is signed up to help relief her debt. I wouldn't have it any other way. They have settled 3 of my debts so far. Also have 3 more in the works.
Jessica, we're elated to hear about your success thus far in our program! We appreciate your generous feedback about our company! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2020
You misrepresented your company by failure to disclose what you could and could not do. For instance negotiate with Walmart (Synchrony Bank) Discover card. You knew up front that they did not negotiate settlements. Told Me I should get NLLG to assist me, cost me xtra $500, for same results. No settlement. I have more also.
Hello, Ronald! We're sorry to hear about your experience with our company. We never intend to make the process more difficult for our clients. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2020
I signed up with them. They settle my accounts. Some accounts paid off, but creditors are still reporting as balanced owed. I tried to get a proof of payment. They are not willing to work with creditors to update the balance. Since creditors won't work with you because Freedom Debt Relief is representing you. One of my account is paid off on 3/30. After two months creditors did not update the account with credit bureau. Freedom debt relief is helpless.
Hello Cengiz, thank you for bringing this to our attention. We wish not to cause any further frustration. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed June 5, 2020
Lost job. I called to inform Freedom Debt Relief that I relocated states. Did my change of address and also that I could only afford $150 a month until I get back on my feet. Customer service was amazing and I got peace of mind. Thank you so much for working with me I these hard times I am being challenged.
Ahide, thank you for taking the time to leave us a review! We're here to help you during this difficult time. We want to make sure our clients feel supported throughout the process and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 5, 2020
I had a wonderful experience with Curtis. He was very, very helpful. Was left with hope that an account could be settled. Time will tell if this comes true. In the next month, we will see what progress is made but the customer service was excellent.
Hello Rita! Thank you for taking the time to leave us a review. We are happy to hear that you are satisfied with the service you have received. We will continue to work hard to get you the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 5, 2020
I did some research on all of the debt relief programs and FDR had the best satisfaction rate. Signing up with them was very easy. And they send me an email to authorize a payment plan and that’s what I do. The fees are a little higher compared to some of the other companies and it would have been nice if they were a little lower but it's working for me. I’ve got three debts settled and three or four in process with payment arrangements made.
Thank you for sharing your feedback with us, Michael! We are so happy that we could be your advocate for a debt-free future. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full debt amount owed, plus interest, plus any additional fees they charge. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 4, 2020
Tiffany is my debt relief helper. She was kind, compassionate, patient, and took her time with me and was so helpful and made me feel positive and less stressed. I feel like I have hope in this is going to help me so much. I was diagnosed with cancer a year on the go and the bills are pretty tremendous and I was having a hard time paying my credit cards but with Tiffany’s help I am now on the road to be debt-free hallelujah.
Thank you, Joan, for taking the time to leave us a review! We're elated to hear about your experience with or team. We are here for you every step along the way and if you have questions, please give Client Services a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 4, 2020
Been with FDR for about 3yrs and they have been helpful and courteous in every part of getting my debt paid. They answer questions, emails with helpful info, knowledgable staff that go above and beyond, and programs to getting you debt-free. Love this company for giving me peace of mind again.
Nancy, thank you for your wonderful feedback regarding our team! We take pride in providing world-class customer service to our clients and we look forward to assisting you further. Remember to log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 4, 2020
FDR has done everything promised. FDR seems to be a very reliable Co., and lives up to all commitments they make. All personnel are top notch. Would recommend to anyone. They take care of everything and never leave any stone unturned. Very much impressed with their work. They handle everything.
Thank you, Kenneth, for taking the time to leave us a review! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We're here for you every step along the way and if you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 4, 2020
I enrolled 17 accounts with Freedom Debt Relief and I'm down to the last three. They've been pretty good. I've been with them for almost four years and this is my last year. The timeframe so far has been working out. It's just I was trying to figure out what is taking so long for the last three. They haven't settled those while all the other ones have been paid off. I have one that's gonna be the last payment at the end of this month. After that, the money would just be sitting there because they haven't made any negotiations on the rest yet. Otherwise, every last one of my reps is very good, knowledgeable, compassionate. They have been wonderful since the beginning. I also use their dashboard every day. It's very easy to navigate, work on, and to go to. You can do a lot on it. I even had to cancel the payment and changed to the amount of the payment.
Congratulations on the progress you've made, Adrienne! It is so exciting to hear you are so close to financial freedom. We are sorry to hear about your concern, however, regarding your Graduation Path. Great job utilizing the Client Dashboard as a resource for monitoring your progress. However, our advocates in Client Services are more than happy to answer any questions you have. Feel free to contact us by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed June 4, 2020
I was looking for someone that would be honest and had a good track record. I checked some of the reviews and Freedom Debt Relief seemed to be good so I went with it. So far, I'm satisfied. They were back-to-back knocking out all the debts in the beginning. I would get emails and texts when it was time to negotiate, and those came fairly quickly so they were doing it very well. Now, there's a little slowdown but I understand.
But I wish they wouldn't wait so late because I feel like they kinda drive up the price before they cut it in half. For instance, one of the debts I put in was at $500 and now they're talking about renegotiating and it has doubled back. We're gonna settle for the 500-something anyway because they just made my debt go up to like $1,200. Nonetheless, I'm happy with them. The customer service is excellent and the quality of service is good. Working with them has given me some financial freedom and really opened up some doors for me. It's also improved my credit.
Thank you for sharing your experience in the program, Ramona! We are glad we could provide you with a solution when handling your debts. We are sorry to hear about the savings for one of your accounts. We hope overall you can feel relief considering the interest on the account was cut out completely, through the settlement process. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 3, 2020
I have been very worried about my debt. I went to the FDR website, filled out some information and as the website instructed me to call a phone number, I wouldn't have called, but Cory called me. Cory is a caring and compassionate professional. He made me feel comfortable when I usually feel embarrassed. Cory shared his own experience which made me feel I wasn't the only one. He clearly explained the program. Most importantly, Cory spent time with me, talking. I never felt rushed. Cory spoke with me like a colleague, a friend, making it that much easier for me to become a client of FDR. What's more, even after becoming a client, Cory has communicated with me, ensuring that all I need to do has been done. I am thankful for this very kind and caring professional.
Thank you, Deena, for your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we're here for you every step along the way. If you have any questions, please give Client Services a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2020
The associate that assisted me was extremely helpful in providing me with next steps regarding my account. It was great to be able to upload all of my documents online! FDR has really worked to reduce my debt without me having to file bankruptcy.
We are so glad we could assist, Rose! It's our pleasure to help you get to the financial future you desire and we love to give you support every step of the way. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 3, 2020
And the girl I spoke to the last time I called had no idea what she was doing. LITERALLY 1 and a half hour long phone call and she hangs up on me in the end. Call back. Speak to a man who knows what he’s doing and problem solved. That’s my review.
Derek, we're sorry you feel taking those measures were necessary and we would like the opportunity to discuss your experience more in-depth. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed June 3, 2020
The rep went over what was gonna happen in detail. FDR was easy to work with. They could do what I could afford and it has worked out okay. Working with them has been taking care of things. Plus, they have that legal stuff and I don’t have to deal with any kind of legal thing. It came up with Discover. Discover is owned by attorneys and if you have a debt to them, they’ll come after you with guns loaded. I didn’t have to worry about that because we pay extra each month for that and FDR took care of it.
Thank you for your review, Lanelle! We are happy to hear you are satisfied with our services thus far! Keep up the great work, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 2, 2020
So happy I started this. Can't wait to be done and debt free. This program is easy to follow and really works. I added additional money and will finish earlier than I thought. Don't hesitate. Do it today. It really works and I feel so good having no credit cards.
Joyce, thank you! We strive to give our clients a lifetime experience with us, as we know how hard this journey can be. We are so excited to see you reach your goals of financial freedom. Please lean on us if you need anything at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 2, 2020
I spoke with Michael **. Michael was very professional and easy to speak with. Made this scary process fantastic. Michael also made my husband and I feel not terrible about the situation we were in. I would recommend Michael to anyone who is having financial difficulty.
We appreciate you taking the time to leave us a review, Gail! We truly care about our clients, and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed June 2, 2020
No comment. Everything good. Customer service is good. Thank you for taking care all. It getting there. I do not want to make any comments. Good job. Thank you again. By the way my address had change from ** to **.
Thank you for giving us your feedback, Benjamas! We are glad our service has been to your standards. For any changes to your personal information concerning your program, please reach out to Client Services at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed June 2, 2020
So easy. FDR makes this process so smooth and takes the stress away from all your debt. Highly reccomended. Glad I found them when I did. I was in a lot of stress over all my debt and didnt know how to get out of it. They helped me so much.
Thank you, Francesca! We love to provide our clients with a stress-free journey! As we continue to work on your behalf, reach out to us if you need anything, please reach out to us at 1(800)-655-6303. One of our experienced team members will be happy to assist you. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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