Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,192 reviews on ConsumerAffairs are verified.
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- 4,921,192 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 21, 2019
I am thrilled with this company. I look forward to the payments. I wish I had done this years ago. Very professional team. Did not make me feel embarrassed. I finally feel like I can see the light at the end of the tunnel.
Thank you for your kind words, Karen! It makes us happy to know that providing our clients with the best experience we can is paying off. If we can make your life easier, then we have truly done our job. You can also check on your program online, on your Client Dashboard or contact Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2019
I joined up with FDR over 3 years ago. When I did I was drowning in debt. They were very helpful with my situation and I immediately had less stress and I am now 1 month away from being debt free!!! I definitely recommend this company for anyone seeking help with their debt!!! I give them 5 Stars????
Congratulations on your success in our program, Deborah! We're glad we could help you achieve a better financial future. If you have any questions or concerns, please don't hesitate to contact Client Services. Thank you for choosing Freedom Debt Relief.
Reviewed July 21, 2019
I have been very pleased with the way Freedom Debt has worked to help me settle my debt. They have shown the utmost professionalism and best of all they have managed to get me out of debt. I would highly recommend them to anyone who needs this same help.
Thanks for the great review, Pat! The team is thrilled you’re so happy with the program. If there is any other way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 21, 2019
Every time I call I have been treated with respect, professional answers to all my questions. Your agents are friendly, informative, patient. This experience has lightened my financial burden much more than I antipated. The fact that I can clear my debts in less than a year is surprising and wonderful. Thank you, Dorothy
Our team is so happy to hear that you have found us helpful in your journey to financial freedom, Dorothy. Keep track of your progress on your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2019
Since I started using Freedom Debt Relief I have found hope. I was so far in debt I couldn't see daylight. Now I have hope and there is light at the end of the tunnel. I am so thankful for the opportunity to be able to get out of debt.
Thank you, Sherry. It makes us so proud to know that we have been helpful in helping you get closer to your financial future. For any questions or concerns, feel free to contact customer service. Thank you for choosing Freedom Debt Relief.
Reviewed July 21, 2019
I have just started the process but I have talked to some very friendly and helpful people over the past few weeks. I hope to help my debt and be able to save up for a newer car. Thanks so much for all your help.
Thank you so much for the positive feedback, Liz. It's extremely rewarding to hear how much you've enjoyed our services! We will continue to help you reach your financial goals. If there is any other way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 20, 2019
It my first and last time being in a situation like this but I’m glad I’m in the hands of Freedom Debt Relief. They put my mind at ease and taking on this head on and I just wanna say thanks you so much???
Welcome to Freedom Debt Relief, Sheila! We are excited for the opportunity to service your financial needs. Thank you for taking out the time to share the positive experiences you've had with us so far. As you begin the journey to financial freedom, know that our Client Services team is available 7 days a week to support you every step of the way. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial goals!
Reviewed July 20, 2019
Everyone I spoke with was professional and helpful!!! Mr. ** is a great asset to your company. I also decided to take out a credit card so I asked them to update my account to reflect that. They handled it right away!
Thanks for the awesome review, Elaina! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If there is any other way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 20, 2019
I receive a email from my account. Has missing numbers. I call them and Norma ** help me to fix my problem. She is so kind and very nice person. Thank you. They always send emails if something is wrong and keep me inform from my account. Thank you guys.
Thank you, Filiberto, for your kind words! It makes us happy to know that providing our clients with the best services we can offer is paying off. We will be here for you every step of the way. If you come across any questions or concerns, please contact customer service. Thank you for choosing Freedom Debt Relief.
Reviewed July 20, 2019
I found working with FDR has help my credit by rebuilding it and taking and working with my creditors so I can pay them back and still have credit with them and helped me keep my bills in line and repay them as well.
Thanks for the awesome review, John! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed July 20, 2019
Initially, I was fearfully of confronting judgmental and condescending attitudes. FDR made me feel comfortable and I got the sense that I was in good hands. The process was explained thoroughly. I feel relaxed and at ease since enrolling. Just calling for the first time was the biggest hurdle. I'm glad that I did.
Thank you so much for the positive feedback, Jason. It's extremely rewarding to hear how much you've enjoyed our services! There is nothing to judge about, we understand life happens. We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2019
I like the way they work on my debt. They are professional and flexible the customer services are great. They really good negotiating my debts. They help and worry about negotiate the best for me. I am very satisfied with the program.
Thank you for your review, Eddie. Our negotiators work hard to ensure they get the best settlement for you. We look forward to continuing to help you reach your financial goals. If there is any other way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 20, 2019
I had some questions from a letter I received from a creditor and the lady from FDR answered my questions without fail. I was concerned about missing out on the offers they gave to me! Very happy with the response she gave me!
Our team is thrilled to hear that you have found us helpful in your journey to financial freedom Thomas. Keep track of your progress on your Client Dashboard or contact Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2019
I got a letter from the courts that I have yet another trial date! This happened the same time last year. The reason is someone does not post my payments to the ledger in a timely manner and report to the court system that I am making my payments on time and in full. I called your office 3 times, Crossroads twice, and it was like pulling teeth to get a copy of my ledger. I also called the collection agency (lawyer's office) and they refused to talk to me at all. I finally got the ledger from your office. Thanks to Jonathan ** and Eric **.
Thank you for your review, Diann. We are sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed July 20, 2019
This was the best thing I have done. Everyone that I talked to were excellent. Would recommend them to my friends. They explained how it works and what I had to do on my part and everything is going as they said it would. Could not be happier. Thank you FDR.
Our team is thrilled to hear that you have found us helpful in your journey to financial freedom, Paul. We think it is very important to live up to our word. If you come across any questions or concerns, please contact customer service. Thank you for choosing Freedom Debt Relief.
Reviewed July 20, 2019
Great customer service and very attentive to what I needed. Got what I needed and was pretty quick. I really enjoyed talking to you all. I got everything taken care of. I would recommend this to anyone who need this.
Thank you, Roberto, for taking the time to review us! We are pleased to hear your experience with our Client Services department has been positive. We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2019
I spoke with a nice man name Chris from California he explained everything was very kind and professional. He is definitely a keeper in your organization. He assured me he would be there through this process and I believe him. I just made my first deposit and look forward to be debt free very soon.
Janet, we appreciate your feedback and are elated to hear about the positive experience you had with one of our Certified Debt Consultants! We will definitely provide a kudos to Chris. We are happy to be your debt settlement company and are excited to see you complete the program successfully! Don't forget to reach out to our wonderful Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2019
Customer service (Amy/Daniel). I am currently unemployed that problem plus debt is quite overwhelming. Your customer service is above and beyond. It is not like calling a cold business institute. It is more like calling a friend and chatting about how we can fix a problem together. I always feel better after talking to FDR customer service. Thank you.
Thank you so much for the positive feedback, Ta. It's extremely rewarding to hear how much you've enjoyed our services! We work hard to make sure we can be there for our clients whenever life happens. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2019
Very satisfied. Only wish things could move along a little quicker on the negotiations. I understand that I have to have more funds in my account for things to move more swiftly. Thanks for all your help. Things are looking better on my situation.
Thank you so much for your kind words, Jackie. It makes us happy to know we could be helpful in getting you closer to your financial future. If there is any other way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 20, 2019
Great Company! Two successful settlements in a short period of time. Always helpful and friendly when I call them. I have not been bothered by creditors since I am with FDR. I can only recommend this company to friends. Since I am with FDR I can manage my bills and live a normal life.
We are so happy to hear that you are experiencing great service, Karla. It is wonderful to hear that you have two settlements in such a short period of time. We look forward to continuing to help you get closer to your financial future. Thank you for being a part of Freedom Debt Relief.
Reviewed July 20, 2019
Debts Relief have taken care of everything, just getting started on program. They have sent letter to creditors. Also explain to me what and what not to do or say, have receive notice of some who have receive Debt relief letters. Thanks.
We can't thank you enough for sharing your outstanding experience thus far, Cora! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2019
Updated on 07/02/2023: Really wish process did not have so many extra charges/fees, thereby extending the pay-off period. I have to learn to read contract procedures thoroughly and slower in order to better understand all the extra fees and charges that would affect the amounts being paid toward my debts; I may not have chosen Freedom if I had realized this.
Updated on 03/09/2021: Cut my debt by quite a bit, but didn't realize it would take so long. But still very much worth it. My credit rating went down, as I always paid on time and it appeared that I just stopped paying, but it'll get back up there.
Original Review: Explained program, in terms I could understand, and how it worked. No pushing to join, just giving options. Gave me time to think on it without constant calling. Once I made the decision to go forward, the process was easy with each step explained. I'm on my way to what I hope is a financially stable future.
Our team is thrilled to hear that you have found us helpful in your journey to financial freedom, Dina. It's extremely rewarding to hear how much you've enjoyed our services! Keep track of your progress on your Client Dashboard or contact Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2019
This process was made so much easier by the positive staff interaction. They took time to explain everything and answer questions. They kept me updated. I would highly recommend it. There was much dread and embarrassment going into this process, it they made me feel empowered and the process could not have been much easier.
Hello Melissa,
We appreciate your incredible review! Our Client Services department is dedicated to providing world class customer service to all clients and always answering questions or resolving concerns in a timely manner. We look forward to continuing to assist you throughout your debt relief program. Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2019
Great service and would tell friends was very helpful. Answered all my questions and concerns always got fast response. The plan was easy to understand and can't wait to be debt free. Was glad I made the call to get started. Thanks.
Greetings Doug,
We appreciate your feedback and are pleased to hear you have had a great experience thus far! We are happy to help you in becoming debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2019
Danielle was fantastic to work with, especially when I was busy. She continued to reach out to me, but not in an overaggressive manner and as some who has been in sales/marketing for over 25 years it was greatly appreciated!!
Thank you so much for your feedback, Todd. It makes us so proud to know that Danielle was able to deliver an excellent experience for you. If there is any other way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 19, 2019
I don't know how many times we talked about payment schedule at least a dozen times, not once did anyone say there was a start up payment (the first payment), made my payment July 5, 2019 then the next payment was taken out the very next week, what happened to the biweekly payment!! Didn't have enough in my account, my bank paid and I got a 28.00 service charge!!! Not a good way to start of the program, when they're screwing your account!! Not Happy!
Thank you for your review, Maureen. We are sorry to hear you had such a frustrating experience. If there is any way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 19, 2019
They have been a pleasure to work with. Great people to work with. Very supportive during a hard decision. They were very knowledgeable of the program and explained the process clearly. I was able to reduce my debt more than half. Great program.
Thank you so much for the positive feedback, Carl. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2019
So far, 1 account has been settled. It took a long time, over 6 months. I "guess" things are OK. I get lots of calls on my cell from creditors and collection agencies. Not much you can do about that. Not a fun time for me.
Thank you for the honest feedback, David! We understand the beginning of the program can feel a bit slow-going for some clients, but we will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 19, 2019
I'm very pleased with the progress that we have made. I would definitely recommend you to my friends. I look forward to continue working with you till my debt is all paid off. When I call your representative are always very helpful and answer all of my questions. Help ease my mind as we go through this process. I want to thank you all.
Thank you, Michelle, for your kind words! It makes us happy to know that providing our clients with the best services we can offer is paying off. If we can make your life easier, then we have truly done our job. If there is any other way we can help you, don’t hesitate to reach out.
Reviewed July 19, 2019
I have been enrolled with FDR since February 2019 and now that it is July, I feel confident in writing a review.Freedom Debt Relief is a company which will take all of your unsecured debt and negotiate with creditors/collectors on your behalf through their affiliated legal group NLLG to get your accounts settled to a fraction of what you owe. When I first heard this, I was worried it was a scam but I am really happy to say that it is not.
A little background on my situation. I went to college with the help of a co-signer to get my student loans. Some I got deferral without a cosigner. I graduated and found myself in a successful career. I was paying on my loans and even got married and bought a house when something totally unexpected happened. My co-signer filed a chapter 13 bankruptcy which automatically defaulted all of my student loans he signed (8 loans in total, totaling about $80K). I was completely locked out of them. I would send payment checks to the company only to be told over the phone that they could not tell me if the checks were received or were being directed to my account so I gave up. I was told by my co-signer that the bankruptcy covered the loans and that they would be gone at the end of the 7 year term so I forgot about them and continued to pay my federal Loans... until the 7 years were up.
At that time I was pregnant with twins, had moved across the country and was renting a home with my spouse when I started getting collections calls. It became a nightmare. They insisted I make large ($400-600) payments for EACH LOAN that was defaulted or pay them in full. I felt overwhelmed and defeated. I had other federal student loans that I was already paying on, car payments, rent, husband's student loans and I was on maternity leave about to deliver my children and all the money I had saved for my family was suddenly gone.
One of my children was sickly and required extra medical care and regular doctor visits. I paid each collections agency what little I could to stop them from constantly calling me and we moved from where we were to a less expensive area. I couldn't afford daycare so my amazing in-laws stepped in and moved across the country to try to help take care of the kids so I and my spouse could work full time to try to manage our finances. I felt utterly defeated.
Eventually, the apartment we were renting became too small as the children got bigger but no one would allow us to rent a home with 4 adults, two small children so we wound up buying the cheapest fixer-upper home that was large enough to accompany all of us because we could not afford to rent two apartments. Needless to say, when the water heater died and the house did not come with appliances, we had to pay for that. Suddenly, just to get diapers and everything we needed was put to credit cards because the rest of our money went to collections agencies and bills. To put it in perspective, in total I was paying $1740 monthly to credit cards and student loans/collections. This doesn't include car payments, husbands student loans, etc. We couldn't keep up. We didn't have enough income. Then came FDR...
I was applying around to see if anyone would give me a consolidation loan. I was desperate to get the loans out of default and into a payment I could afford but no one would help me. Then I spoke with a person named Troy who said, "Have you heard of Freedom Debt Relief? I cannot give you a loan but I believe you qualify for the program." From that moment on, my life and that of my family was utterly changed.
Troy was the person who helped me into the program and got everything set up. He told me it would negatively impact my credit at first which didn't bother me at all. My credit was already shot. He told me it would take a few months to accrue enough money to start negotiating with collectors and explained how everything worked. I enrolled the majority of my debt that I could. I could not enroll it all, because I wanted to be sure I could afford the monthly payment to FDR without fail. Then something amazing happened. My monthly payment to FDR was something I COULD afford, and it saved me enough that I was able to save up and pay off my federal student loans.
When they were gone, I was then able to save enough (thanks to tax returns and no longer paying what I did to collectors) to settle on my own, the other debts I could not previously afford to enroll in the program. I changed all my work benefits to maximize my income, I sold things to make money and did overtime. I changed from a phone plan to something much cheaper. I started listening to Dave Ramsey and cash-budgeting and couponing. Now not only can I afford my monthly payments, but all the smaller loans I was able to pay-off on my own allow me to give that money to FDR to speed-up my payoff of the program.
I have 3 settlements in process as of my writing today. Customer service has always been very helpful in answering my questions or concerns via the phone. The client dashboard is very easy to use. My first settlement didn't come until about 5 months into the program, but I have so much enrolled that it took time to get enough deposited to really push things forward. Now I have a strict budget for all of my expenses and I plan ahead for things like Car registrations. I feel like I can finally breathe and I see a huge light with a rainbow at the end of the tunnel and I am just so thankful and grateful to FDR for helping me get this far.
My graduation estimate was 36 months but I'm going to keep depositing as much as I can and selling things and working overtime to see just how fast I can graduate. I feel like the sky is the limit and I know it doesn't end with FDR. Once I've finished the program, I plan on sequentially paying off our car loans and my husband's student loans and then we are DEBT FREE. The mortgage is a whole other ballgame, but I am so THRILLED and EXCITED at the progress I've seen and as Dave Ramsey says "Live like no one else so you can LIVE like no one else!"
I'm not making any of this up. Joining FDR is not the end game. You have to change your money mindset. You need to budget. You need to work hard. You need to be wise with your money and pay FDR at least monthly but I assure you that if you enroll in FDR to win and get and STAY out of debt, you CAN do it if you really want to. It's not a gimmick. The change begins with you first, and FDR is an amazing helping hand. And definitely enroll with the NLLG group. It's a monthly fee but it is TOTALLY worth it and the payment is included in your monthly payment. I would have been in trouble without them.
Thanks for the awesome review, Patricia! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If there is any other way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 19, 2019
I do really like this company. I would recommend. I like the end result. The only thing I am not thrilled about is that I was up to date with all my debt at the start of the program and per this process I had to stop paying and I went from a fairly good credit score to a horrific one. The amount of time it is taking for settlements is a little stressful.
We really appreciate you taking the time out to share your experience with us, Craig. We know being patient can feel a little slow-going, but you are in good hands. For any questions or concerns, feel free to contact customer service. Thank you for choosing Freedom Debt Relief.
Reviewed July 19, 2019
The associate that I spoke with was courteous. Knowledgeable and gave me the information I was calling about. My experience with FDR since I became a client has been nothing but excellent. I would definitely recommend FDR to a family member or a friend.
Thank you for your feedback, Pauline. We are so glad to hear about your excellent experience with our program. If you come across any questions or concerns, please contact customer service. Thank you for choosing Freedom Debt Relief.
Reviewed July 19, 2019
When I okayed for this to be added, I found that I can’t afford for the payment to go up an additional 120.00. I can’t afford this, so now the only way to take care of this is to pay it separate. I already thought this had been added in the beginning. I had quite a few debts, so I just assumed it had been there all along. I had been looking as a debt got paid off. I have been very happy and content with everything thus far.
Thank you for your review, Janie. I’m sorry to hear you had such a frustrating experience. A member of our team will be reaching out to assist you with this matter.
Reviewed July 19, 2019
While my debt has been resolved, I am not happy with the way it was done. My credit got worse and a lot of my accounts were closed. I am happy with Freedom Debt Relief plus program. I feel this should have been offered in the first place.
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to discuss your feedback. A member of our team will reach out to you shortly.
Reviewed July 19, 2019
FDR has been very helpful in helping me resolve my debt!! FDR connected me with Litigation which so far to date has helped solve two separate accounts which had filed lawsuits against me. The outcome on both accounts was great!
Thank you so much for the positive feedback, Shirley. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2019
Debt consolidation was my only option. I just wish that my debtors knew that my son died and that there was no way to pay my utilities on the house without consolidating my bills. The constant calls are really hurting me. Thank you, Betty
We can't thank you enough for sharing your outstanding experience, Betty. We will be here for you every step of the way and you will start to see your creditor calls decrease in no time. If you come across any questions or concerns, please contact customer service. Thank you for choosing Freedom Debt Relief.
Reviewed July 19, 2019
FDR has been amazing. At first I was skeptical about doing this but knew it was either this or bankruptcy so I chose FDR. They are negotiating with my creditors and have been helpful when I have had to call. Thank you FDR for being here for me.
Thank you so much for your feedback, Nancy. It is a pleasure to know we could be helpful in getting you closer to reaching your financial future. If there is any other way we can help out, please contact customer service or visit your Client Dashboard. Thank you for being a part of Freedom Debt Relief.
Reviewed July 19, 2019
I started to wonder if anything was happening, when I receive a text to approve a settlement. It was then when I really understood how the program works. Just have patience and let the experts do their job. In the end, it will be worth the wait!
Our team is thrilled to hear that you have found us helpful in your journey to financial freedom, Patrick. We are glad to hear that you have authorized your first settlement. Keep track of your progress on your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2019
She was very knowledgeable of my account and answered all my questions. She also reassured me that it was in negotiation and not to worry too much about my discover account that it was going to be taken care of in a few weeks.
Thank you for your feedback, Aaron. Our negotiators work hard to make sure they get you the best settlement possible. For any questions or concerns, feel free to contact customer service. Thank you for choosing Freedom Debt Relief.
Reviewed July 19, 2019
I was paying a lot of interest in all the cards and I didn't see any result. I approached Freedom Debt Relief and they had been really helpful. They've been working really good on my debts and I've been really happy. Their payment plan is really good too. I am satisfied and in a short time, I have seen a lot improved.
Thank you, Yanett, for your phenomenal review of Freedom Debt Relief! We are happy to be able to provide you a brighter future of financial freedom! Don't forget to reach out to our wonderful Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2019
I am really delighted with this program, FDR, at the results received in my enrolled program. I've been in the program one year at least, and had two (2) negotiated so far. Very pleased and thankful for the services the program offers.
Thank you for your review, Early! We are happy to hear you are delighted with your program. If there is any other way we can help you, don’t hesitate to reach out. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2019
I have had extreme financial difficulties within the past year. I was ready to file for bankruptcy but I called this company first. I am glad I did. They were and still are very friendly and helpful. The employees know what they are talking about. After taking some information about my 4 greatly outstanding debts it wasn't but a few minutes they got back with me. We made an agreement that I would be debt free in 48 months with a monthly payment I feel comfortable with. This company has made 2 settlements for less than one half of what I owed in 2 months.
We can't thank you enough for sharing your outstanding experience in the program, Gary! It is a pleasure to know we could help you reach your financial goals. Please reach out to our client services department should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2019
I have tried many debt relief programs. None of them ever came up to what they promised. This freedom debt program is super, at first when the gentleman was talking to me it sounded too good to be true. When I have noticed no coverups everything is clear. My first debt was settled in 2 weeks! Thank you.
We are so glad to hear about your great experience, Celeste! It is very important to us to make sure we are always transparent about our program. If there is any other way we can help out, please contact customer service. Thank you for being a part of Freedom Debt Relief.
Reviewed July 19, 2019
Happy to see the way FDR team handled one of my creditor very professionally. I never felt the pain from the creditor and there are no legal notices or mails from collection agencies. Thank you everyone who is part of this settlement and look forward to have the same experience with other creditors.
Hello Pavan,
We are ecstatic to hear about your positive experience you have had thus far! Helping you meet your goals in resolving your debt and becoming debt free is why we do what we do! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
Very good company. They are there to hold your hand and will verbally reassure every step of the way. If you get stressed call and talk to a specialist. Watch a video on how to talk to your creditors. FDR has the resource to help.
Thank you so much, Crystal, for your positive and encouraging review about our company! We look forward to continuing to assist you in getting debt free! Please reach out to our Client Services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
I would tell anymore that wants to get there credit right to get in touch with Freedom Debt Relief. I'm so glad I did. You can't go wrong. Freedom have settle two of my account and that's a beautiful feeling knows your credit is getting to where it should be.
Thank you so much for your kind review, Lorraine. We are glad to hear you have received the best services we could offer. It is a pleasure to be able to help you to work towards your financial freedom. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Original Review: July 18, 2019
When I called a few weeks ago I had the pleasure to talk to one of your team George **. He was the must the most knowledgeable person I ever talked to. He was very professional, courteous, patience. He took time to explain all the details about the company.. He walked me through to all the documents, and make sure I understand the products. I had a very good experience and I will refer friends to you.
Marie, we value your wonderful feedback! It is great to hear about your experience with George, and we encourage you to keep up the good work in furthering your success to financial freedom and are happy you would recommend us to your friends and family. Keep track of your program on your Client Dashboard www.fdr.client.com or contact Client Services they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
I had some debt that I wanted to consolidate, and I reached out to Freedom Debt Relief as I saw some good reviews. Upon joining their 'Program", I was not informed as to how they do business. I was told from the rep I worked with that they could payoff my debts and save me $500 per month payments. That sounded great, and was what I was looking for. However, what they did not tell me is how their "program" works. What they do is tell you to stop making payments, and to let Freedom Debt Relief pay off your debts. Sounds great right? Well, what they do is not pay off your debts, their program forces your debts into being late and delinquent so they can workout a payoff deal with the creditors. All the while your credit is dropping like a brick.
I had spent the last 20 years after being financially devastated in a bad divorce rebuilding my credit up to the mid 700's. After letting Freedom Debt Relief "pay off my debts (which they never did after 4 months) my credit fell into the trash to the mid 500's. Needless to say I was not happy, and when I tried to get things moved along, I was told that my accounts were on a 48 month payoff period. Yes, 48 months - that is 4 years of my credit being turned into trash.
My advice is DO NOT use these dishonest crooks, unless you don't care about your credit history being trashed by them. I am currently, fighting with them to be refunded my payments, and canceling my "program" with Freedom Debt Relief. They are dishonest and lead you to believe they can help you! Don't believe them!I would have selected a -10 star rating above if I could.
Thank you for your feedback, Andrew. We would love to address your concern. A member of our team will be reaching out to you shortly to help you better understand your program and address your questions and concerns. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 18, 2019
I needed to reduce my payment for a time and the rep was so pleasant and helpful. I also was thrilled to not have any waiting time! I had hoped for a slightly longer period but was told that I can try again. Thanks for such good service.
Paula, thank you for your review! It is great to know you are pleased with our service. Our team is here to help this process be as stress-free as possible! Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
Since enrolling nearly 90 days ago FDR has settled two accounts for me, I was skeptical at first but now I’m in it 100%, I highly recommend them to anyone looking for relief from credit debt. Customer service is on the spot helpful and professional with answers to all of your questions, there is also a chat option available on your personal dashboard where you can track the progress of all your submitted accounts!
We can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
Very courteous, professional and knowledgeable. I highly recommend Freedom Debt Relief. Thank you FDR for a job well done. My first negotiation this week. On my way to a debt free lifestyle. I have complete confidence that it will be achieved.
We love your review, Vivian! We are so happy to hear that you have received your first settlement is such a short amount of time. We too, are confident that you will soon reach your financial goals. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
Very happy with the progress. Would recommend to anyone. They have done everything they said they could do. It's a relief having Freedom take care of my credit card debt. The experience has been nothing but positive. Thank you Freedom Debt Relief.
Thank you so much for the positive feedback, Dianna. It's extremely rewarding to hear how much you've enjoyed our services! We look forward to continuing to help you reach your financial goals. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
I spoke with a representative to update an account and they were very helpful. Very kind and courteous. I would recommend, Freedom Debt Relief to anyone who needs help. So far I’ve always been able to speak with someone when things come up whether it’s by phone, email or chat and we are able to resolve it.
We are so happy to hear that all of our services are meeting your needs, Elice! Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or e-mail at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
Last year I signed up for National Debt Relief and all was going well until I called and asked for my payments per month to be reduced because I took a pay cut at work. They refused to do it so I canceled the program and called Freedom Debt Relief. When I was called I explained my situation to Ed and he gave me a wonderful monthly payment that I can afford and started the first deposit when I was able to. I am extremely pleased with the customer service at FDR and I would recommend anyone to FDR.
Reviewed July 18, 2019
So far I have been please with the service but it has only been a month. Just nervous of the phone calls from debtors, I don't know what to say to them. I know I can't ignore them. I just need a little bit of guidance on how to handle them.
Thank you for your feedback, Georgia! We would love to address your concern about the creditor calls. Please reach out to Client Services to get a more in-depth way to handle those calls. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 18, 2019
The first representative was awful. He basically told me to drop your program. Bad for your company!! I asked for someone else and were able to help at least temporarily. Your company should reevaluate some of your staff. Every other time I have had representatives who are helpful. The first guy is not the type of person when you are struggling that you want to speak with.
Thank you for your feedback, Ronald! We would love to address your concern and will have a member reach out to you shortly. In the meantime if you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 18, 2019
Is a 5 star company. Very pleased on how they keep us informed of progress, and the friendly way they treat us with respect. I was very reluctant at first but you have put my mind at ease. Would recommend to friends and family.
We are glad to hear about the peace of mind you were able to achieve, Charles! Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or e-mail at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
So far it's been great. I am recovering my peace of mind finally. Looking forward to be debt free soon. I just started to pay off some of my debt and I have to say it feels good. I wish I done it sooner.
Monica, thank you for your review! We are so happy to hear we can give you peace of mind. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 18, 2019
Been very good with keeping me informed and taking care of the collection letter I send. I'm happy that my progress is showing. They have been very good keeping me informed as to what needs my attention (approval). When I first started I was very nervous but they assured me they would handle everything.
Thank you for your feedback, Lori-Ann! We pride ourselves with a highly trained and professional team to help make this process as stress-free as possible!. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 18, 2019
Wish it would go faster but everything takes time I guess but am happy so far with what has happened. I can't think of any other thing to write but that I needed help and your company was there. Thank you so much.
Thank you for your feedback, Sally. We Know the beginning of the program can feel a little slow-going. It will all be worth it. We are so happy to be able to help you get closer to your financial goals. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed July 18, 2019
As it stands now I am satisfied with the progress on our account. I know it took time to get everything going. Our debt is high and we know it will take time and constant depositing of funds. We hope to add to a deposit soon.
Thank you, Stefan, for the positive feedback. We appreciate your understanding regarding the amount of time it takes to negotiate the enrolled balances. As the journey continues, keep in mind you can monitor your every step by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed July 18, 2019
I have not contacted FDR once without an immediate response giving me guidance or answers. I ask when I could expect my first settlement. I was told within 3 to 6 months. At the beginning of the third month I was notified of my first settlement.
Patricia, thank you for your review! We are delighted to hear about your experience with us. If there is any other way we can help you, don’t hesitate to reach out. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
Freedom Debt Relief is helping me out of debt and is working to make me debt free and I can’t wait until that day comes. If anyone has debt I say call freedom debt and let them help you the way they have helped me.
We can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
Updated on 05/20/2023: I was deep into debt so far that I thought I would never see the light at the end of the tunnel. Till I saw the commercial on TV and I looked it up and saw what other people went though. I did my research. Was very impressed with it. I talked it over with my mom because we were not getting too far. It took us almost 3 1/2 years but it was worth it. The customer service agents are always so nice and knowledgeable. The negotiators really did outstanding job with me. I graduated at the end of May debt free. I can say I am happy I made the right decision. Thank you Freedom. Hands down to the best.
Original Review: Love it when calling in ask a question, they always friendly and very good with answering questions. First signed up I was thinking what in the world have I gotten into but they help me along the way and not turn back. Thank you.
Thank you for your positive feedback, Jennifer! We are excited to be able to guide you through your journey to financial success. If you ever have any questions please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
They're not giving back any money they take, even if they were not supposed to take it. Even if it was your rent money and you're going to be evicted and your kids will be homeless. Even if they told you they wouldn't take any more money out of your account until you call and tell them to. Once they have your money, you won't get it back.
We're so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. A member of our team will be reaching out to you shortly to assist with this matter. Thank you for being a part of Freedom Debt Relief.
Reviewed July 18, 2019
I needed help with resolving all my credit cards. Freedom Debt Relief had better reviews and was a bit more helpful than other companies. The quality of service I received from them was great. The first guy I spoke with, Mark, was caring and followed up when I was setting everything up. He explained everything with the many questions that I had. Plus, it has been almost a year since I signed up and whenever I email him, he still answers me back. I give props to him. We worked out a payment plan where we split the payments for every other week. That was very helpful.
Armando, we value your feedback! We are so happy to know Mark was so helpful. If there is any other way we can help you, don’t hesitate to reach out. You can also check on your program online on your Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed July 18, 2019
I have contacted FDR approx 10 times to advise them of letters I have received from the accounts that you are helping me with. I usually talk to Tamara ** (I feel as though we are friends) and she listens then puts me in touch with the account representatives. I have talked with a different rep every time I call. All of you reps are very professional and caring, and knowledgeable (You should be impressed with the way they conduct themselves.) They all take the time to listen and then answer all the questions I have. So far we have settled one account and I just gave approval to settle another. We are now working on a third account. To the Management, Employees,and Tamara **... I couldn't be any more satisfied and happy with the way you are taking care of me. I would recommend FDR to anyone I know that could use your help. Sincerely Kenneth. P.S. Hopefully you will pass this along.
We are elated to hear all of our services are meeting your needs, Kenneth! Our team will always be here for you on your journey to financial success. Do not hesitate to reach out to Client Services if you ever have any questions-(800) 655-6303 or e-mail us - support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
So far FDR has been a great decision for us. Keep us informed on all issues. Accounts getting taken off the books quicker than expected. Best debt relief organization out there. Thank you Freedom Debt Relief. We will keep recommending you to everyone.
Thank you for your valuable feedback, Glen! Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or e-mail at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
This has done a world of good for me. I was between a rock and a hard place. My wife had died the bills mounting no relief in site. I didn’t want not to pay but my options were limited All I can say is y’all are the best and thank you. Stephen
Thank you for sharing your story. We are so sorry to hear about the passing of your wife and the challenging times you had. Our team is proud to offer you an option to provide relief in a difficult situation. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2019
I thought the customer service was beyond what I had expected. The representative I had named Jose has been very easy to communicate with and always responds promptly to questions and concerns. I was very hesitant about going this route at first, but I feel more secure and at ease after having Jose explain and help me through the process.
Thank you for sharing your feedback, Elisa. We are thrilled to hear you are satisfied with your service and we will strive to continue to provide the same level of excellence moving forward. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed July 17, 2019
Awesome firm, I know that when and if I have to contact them my questions will be answered. If I don’t get anyone right away and have to leave a message, my call is returned.
Thank you for sharing your feedback about your most recent interaction, Greg. We are thrilled you have been satisfied with our service and we look forward to seeing you 100% debt-free. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
I owed a lot of debt for a middle class salary. They reduced it as they said. When I started with them my credit score went down into the 370 range. A few years later it is at 750 again. Not only did they follow through, the calls stopped, my stress level on credit disappeared and they handled my business for several years without me having any issues. Smart move by me. Honest job by them. Plus they helped me realize that I must, Stay Out Of Debt!
Thank you for sharing your excellent testimony, Louis. We are thrilled to hear that you are doing so well after our program and that we played a key role in your success. Thank you for being the best part of Freedom Debt Relief!
Reviewed July 17, 2019
I had a lot of debt but was able to make my payments, I was concerned about how long it was going to take to pay them off so I enrolled in the program. I was under the impression settlement offers would be made and I would just make payments. No one said it would take months for the offers and in the meantime late charges and interest is growing. My credit score tanked from high 700, low 800 to mid 400. If I had it to do over I would have just continued making my payments and not worry about how long it would take. Now I have a horrible credit score and very little available credit for emergencies. Makes me feel very uneasy and and extremely dissatisfied with my decision. Customer service for the most part just reads a script.
We value your feedback, Bonita. We're so sorry to hear about your negative experience and would like the opportunity to review your account. A member of our team will reach out to you shortly to further assist. Thank you for choosing Freedom Debt Relief.
Reviewed July 17, 2019
So far I'm pleased with the services. Just waiting until I'm debt free. I'm aware this will take 4 years to exhaust. If there's any questions, please feel free to contact me. My agent was great at explaining how this works. Thanks.
We are thrilled to hear you had such a great experience with our Certified Debt Consultant, Juanita. Our team looks forward to continuing to serve you. You can keep updated on your program through the Client Dashboard located at wwww.fdrclient.com. Thank you for choosing Freedom Debt relief as your guide to a debt free future.
Reviewed July 17, 2019
Thanks to Freedom Debt Relief I was able to consolidate my large monthly debt payment into affordable payments. My goal is to follow through with my monthly payment to Freedom Financial and settle my accounts in full. At this time I have just started my repayment plan and ambitious to regain my good credit score once I’m done.
Thank you for taking the time to share your experience, Joel. It is wonderful to hear you are dedicated to your debt relief program and we look forward to seeing you 100% debt free! Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
I was afraid to do debt relief because of credit score issues and feeling like a failure. Now that I have enrolled my debt I have less stress and anxiety about my finances. I don’t rely on credit cards and that feels great. I live within my means and am learning how to budget with just one income since my husband lost his job. My first settlement was made and I look forward to the other two being resolved. It was the best move I could make. I get to start again and make my finances better.
Thank you for your review, Heather! Our team is here to help this process be as stress-free as possible! Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
She took time with me and explained how I can make changes to my monthly deposit. I am grateful for her help because prior to her help I would have been making a double payment. I will be calling customer service now whenever I can make a change to my monthly deposit.
Pat, thank you so much for your review! Our team is happy to hear about your experience. You can also keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
Anybody that is having trouble making ends meet, I would recommend Freedom Debt Relief. They are doing a fantastic job helping me resolve my debts. They keep me informed on how they are corresponding with my creditors. I'm sure glad I made contact with Freedom Debt Relief.
Thanks for the awesome review, Bruce! It makes us so proud to hear that we could help you get closer to your financial goals. Please feel free to reach out to Client Services with any further question or concerns you have. Thank you for being a part of Freedom Debt Relief.
Reviewed July 17, 2019
When I spoke with Jeremy last week, our conversation was frustrating and negative. However, I just spoke with Patrice who apologized, answered questions, and turned my negative thoughts into a positive outlook towards FDR. Thank you, Patrice, for making my day.
Thank you for your kind words, Barbara. It makes us happy to know that Patrice was able to deliver an unforgettable client experience for you. Let us know if there is anything else we can help with. You can reach Client Services at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 17, 2019
Thanks to FDR I'm on my way to becoming debt free. I was struggling for years. With debts. Finally I decided to take the time to research how to fix it. FDR seemed to be my answer. I knew I didn't want to claim bankruptcy. So talking with an adviser decided to take the next step. I have 1 creditors down 3 to go. Thank you FDR!
Great job, Sandra! You should be very proud of yourself! Once you realized assistance was needed, you conducted research to learn the best options for you. We are honored to know our program seemed best for your debt situation. It's extremely rewarding to know we've surpassed your expectations regarding our services. Please let us know how we can continue to support your every step. Thank you for choosing Freedom Debt Relief.
Reviewed July 17, 2019
I am pleased with the overall service. My having faith to take the first step was the key and FDR has been there all the way. Would recommend this service for debt relief to anybody. I hope to reach my financial freedom on track and in a reasonable time frame.
Thank you for speaking so highly about our program, Michael. We're very glad to hear your experiences with us have been nothing but positive. We also appreciate you recommending our services to others. You can monitor your every step toward financial freedom by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed July 17, 2019
When I started with FDR I was at a place I thought I would never be able to get out from under. I have greatly impressed how FDR has had 4 of my debts resolved in less than a year. I have two more in process. I am very grateful and have a feeling of peace.
We're happy to hear that our program has brought you peace of mind, Vincent! Congratulations on all your progress so far! We are confident that you will soon achieve financial success. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Original Review: July 17, 2019
Updated on 10/08/2019: In June I talked to Freedom Debt and they set me up on getting me debt free. I sent my credit cards their address and phone number so I wasn't bugged for not paying my bills. A couple companies still sent me emails so I just forwarded them to Freedom debt. As of right now I credit amount has been settled and hope the other ones get settled soon.
Original Review: George is helping me get out of debt. Hope in 2 years everything will be paid. He explained everything very good. Only had a few question when he was done explaining everything. Would like to pay for my bill with a check. Don't like others taking money out of my checking. Always afraid I won't have the amount in there at the right time so now I really have to watch what I have saved in checking.
We value your honest feedback, Janice! We're glad to partner with you on your journey to being debt-free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
This whole process has been very positive so far, I am very happy with your customer service, any question I have has been answered and no one has made me feel bad about the debt I have gotten myself into.
We're grateful to hear about the positive experience you have had with our staff, Kathryn! The entire team is here to support you through every milestone of your journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
FDR has done an excellent job with helping me with relieving my debt. Great company to work with!!! They are very professional and keep me informed on how the negotiations are going. They have a great client dashboard that has all your important information for your review.
Thank you for sharing your positive feedback, Shirley! It's great to hear you are utilizing your client dashboard to stay up to date on your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Original Review: July 17, 2019
Updated on 03/30/2020: Everyone has been very helpful. I am happy to see that my debts are being consolidated and hopefully that will help my credit score. I am glad that I can finally get my debts under control. The interest rate was what hurt me. Thanks to you guys for being there for me.
Original Review: I am very pleased with the process of my debt relief plan. I am able to know that it is getting taken care of. I am able to submit letters as I receive them and not have to deal with the creditors on my own.
We're glad to hear about your positive results with our program, Peggy! We're here to support you every step of the way. Keep up the great work! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
I have been very pleased. In the beginning, I did not understand I could approve settlements, even though I had no funds built up. Once I understood that it has been helpful and satisfying to be getting these old debts taken care of. Thanks.
We appreciate your positive feedback, Alfred! We're confident you will soon achieve the debt-free future you deserve. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
I am very happy with my program so far! Thank you! I can easily navigate my home page and have spoken to a couple customer service people that helped me. I look forward to finishing my program and being debt free! Thank you!
We cant wait to resolve your debt and help you achieve a debt-free future, Jennifer! We're here to support you every step of your journey. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
So far Freedom on resolved one account. One account I got sued, Freedom did absolute nothing to help. One account I resolved on my own, but Freedom wants $150.00 for the account getting resolved, REALLY. Freedom collects a fee every month for doing little of NOTHING.
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. A member of our team will reach out to you shortly to discuss this matter. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
FDR has been great in reducing my credit debt, I have been with them for over a yr. and they have negotiated with my debtors to aid me in paying off my debt. I could not have asked for more. Thank you.
Congratulations on your progress, Elaine! We're excited to negotiate your debt and see you achieve financial success! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
The first individual I could tell she was new. However Aaron stepped in and made a huge difference.. How was very good, personal, and knew what he was doing and talking about that made sense. Thank you guys for helping out. I hope everything works out.
We're so glad to hear about your positive experience, Evelyn. We will be sure to pass along your kudos. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
The people at Freedom Debt Relief are very friendly. They make you feel like everything is going to be okay. They are will to help you in every way possible to make sure every question you ask is answered. I would recommend freedom debt relief 100%.
It's great knowing our program has brought you peace of mind, Stephanie! We're here for you every step of the way! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2019
FDR has done a great job for me. They always answer my questions and take stress off my mind. They have helped me manage my debt without worries. Thank you Freedom Debt Relief! I will recommend you to my friends and coworkers.
Thank you for the strong vote of confidence, David. It is our absolute pleasure to provide you with a service that leads you to financial freedom! We're also grateful to know all of your questions have been answered to your satisfaction. As your journey continues, remember you can monitor your progress by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as a guide to your debt-free future!
Reviewed July 17, 2019
Contracted with them in 2016. The “Client Dashboard” has very poorly estimated dates regarding payments required to complete the program and graduation dates. 2 Calls to customer service for explanations resulted in a 40 minute circular conversation and a hang up, then a second 19 minute conversation giving different information. Contact ends in December. Not soon enough for me. Negotiate with your creditors yourself. You will come out ahead.
We're sorry to hear about the incident that took place when speaking with Client Services, Ms. Marshall. From what was explained, we understand why you would be frustrated. However, we also would like to keep you focused on the positives. In a few months, you will have completed our program and all of your debts will be behind you! However, we would like an opportunity to discuss your concerns further. One of our team specialists will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed July 16, 2019
FDR has made getting out of debt painless. I have tried on my own without success. I have been able to pay down my debt without solicitors calling me. It takes the worry away and you concentrate on paying your monthly payment and they do all the rest.
We appreciate your valued feedback, Diann. Our team is overjoyed to hear you have been able to resolve your debt using the unique options we provide. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2019
We are very satisfied so far. We still get calls from some of our credit cards. Also get emails from others and receive letters from attorneys. We would recommend a friend without hesitation. We can't wait until this is behind us.
We appreciate you taking out the time to share your feedback with us, Catherine. It's rewarding to hear how satisfied you are with our services. We also appreciate the recommendation of our program! Rest in knowing that once we are able to settle the enrolled balances, the creditor calls will cease. Until then, please do not hesitate to contact us with any questions about your account. Thank you for choosing Freedom Debt Relief as a guide to financial freedom!
Reviewed July 16, 2019
My wife and I had a joint Discover account that was accepted by Freedom Debt Relief and agreed to structured settlements. We did not know how aggressive and underhanded Discover collections tactics are. Discover Card Services decided they would not wait until my wife's card was settled, and demanded it up front now! If we had the money we would have gladly paid. A Sheriff shows up at our house to serve my wife a court date for all the money Discover wants! The pre selected Atty. Worked against us and was of only little help, defended Discover sounded like they were on opposing side.
Discover will easily drop your credit score through the floor so that you can't get employment to pay the card off and they place a Judgement on you to to make you look as bad as possible and mark up your record. Be careful when settling with Discover, we learned the hard way. Working with Freedom Debt Relief is great, they are really excellent! Awesome customer service! Just their outsourcing was lacking.
We're very sorry to hear about your disappointments, Mr. S. Understandably, learning that a creditor has pursued litigation to collect on a balance is extremely frustrating. We certainly want our clients to feel well-supported and guided during times like these. We would greatly appreciate an opportunity to discuss the mentioned concerns in greater detail. To do so, one of our team specialists will be reaching out to you shortly. We appreciate you bringing your concerns to our attention. Thank you for choosing Freedom Debt Relief.
Reviewed July 16, 2019
Sincerely great work that you do, work respectfully for both sides. Thank you, thank you!! Already recommend its services to all my friends and families who have in consideration to ask for help. Regards!! Good work carried out by all your staff.
Thank you for taking the time to share your thoughts, Martin. Our team is thrilled to have you as a member of the Freedom Family and looks forward to seeing you complete your debt-free journey. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you choosing Freedom Debt Relief!
Reviewed July 16, 2019
I'm getting help with my debt, I feel more at ease, Thank you. Cannot wait to see my progress.... with the big bill I have or had.. I would or I will recommend this program to my friends.. At first I was afraid, because I was never behind on my bills, but we are in progress in making it better.
Welcome to Freedom Debt Relief, Margie! We are so happy to have you aboard. Thank you for sharing how relieved you are about your finances, now that you've enrolled in our program. As your journey begins, always know our Client Services team is available 7 days a week to address your concerns. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed July 16, 2019
So far all the question that I asked them they are answer them. I'll rate them on a scale 1 through 5 I give them a 4. So far I'm pleased with them. They're doing a great job so thanks for being patient with me. You're helping me out a lot.
It is our absolute pleasure to service your financial needs, Robert. We're thrilled to hear our program is truly guiding you toward financial freedom. As the journey continues, we encourage you to continue contacting Client Services anytime assistance is needed. We are available 7 days a week and can be reached by calling (800) 655-6303. You can also email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial goals.
Reviewed July 16, 2019
The bills that I had are coming down, so happy to see the progress of the system of FDR. If I come across similar people in my situation, I will be sure to recommend them to FDR. It's proving so far to be a very well ran system.
Thank you for sharing your experiences with us, James. We also would like to congratulate you on the progress you've made! The hard work and dedication you've put toward the program is remarkable. Remember, you can monitor your progress toward financial freedom by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed July 15, 2019
Freedom has definitely helped me with my credit issues and I’m thankful for it. A huge weight has been lifted off my chest. I would recommend this plan to anyone who needs help with their debt. Hopefully, my credit score isn’t terrible and I can start over again.
We are glad to hear about the peace of mind you were able to achieve, M. Colleen! Our team will always be here to support you along your journey to a debt-free future. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or e-mail at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2019
My experience with FDR representatives has been thorough and pleasant. I am pleased to finally be getting out of debt with a company I can trust. I was referred by a co-worker, James ** and his wife Rhonda. He is someone I trust and he had great things to say about FDR so I decided to call and enlist help with FDR.
Thank you for your positive review, Marilyn! We are here to support you on your journey to a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions - (800) 655-6303 or email us - support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2019
The representatives are very understanding, knowledgeable and helpful. I was not sure what to expect but the phone call was very easy. They stressed the key points and made sure me and my wife understood the details. They did not make us feel uncomfortable about having to go through this endeavor but instead were very compassionate.
We are happy to hear about your confidence in our program, Kevin! Our team will be here to support you on your journey to financial success. If you ever have any questions please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2019
FDR is always there to answer any questions and concerns I may have. The staff is very professional and helpful. They always go above and beyond to make me feel good and always answer all my questions promptly. Thank you FDR.
Thank you for your glowing review, Izabela! We will always be here to support you on your journey to a debt-free future. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2019
Freedom Debt Relief is a TOTAL no-brainer.! The agents you initially interact with put you at ease, any questions/issues all you do is pick up the phone and call customer service. Freedom Debt Relief has allowed me to sleep, at night, knowing that I'm now almost 3 years into my 4 year program. I have NO regrets choosing this course of action.
Merrilee, we are so pleased with your review! Our team encourages you to keep up the good work you are doing furthering your success to financial freedom. You can also check on your program online, on your Client Dashboard www.fdr.client.com or contact Client Services they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2019
I was bombarded with creditor calls to start with, but learned to just turn phone off. Things seem to be progressing smoothly, and I look forward to repairing my credit score. FDR has helped me turn around a bad situation, and become more aware of how easy it is to fall down a rabbit hole with credit cards.
Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. We look forward to continuing to help you reach your goals and eliminate those creditor calls. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 15, 2019
Resolving debt with Freedom Debt Relief has been a pleasant experience and even got one account as low as 40 percent settlement with a creditor. Although your credit score will take a nose dive significantly you can always work on it later. Would recommend FDR if you can't make the minimum payments on your credit cards or loans.
Thank you for your honest feedback, Damian. We are really happy to know that your experience in the program has been a pleasant one. Our team of negotiators work hard to ensure they get you the best settlement possible. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 14, 2019
We experienced more debt than we could afford. We had to take from our savings account every time we had payments to make and we were running out of money. I called FDR and they were so kind and helpful and we made a plan together so we could still pay our bills and not have to pull anything out of our savings, not have to use credit cards for purchasing anything and still have money left over for a few extras.
We love your review, Nancy! It is such a pleasure to hear that we could help you get on the path to financial freedom. If you find yourself having any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 14, 2019
I found my unfortunate experience to be pleasant, professional and personable, knowing that I could and would be helped. My experience was that Freedom is sincere in helping get its clients me back on track financially not feeling or being alone in this most uncomfortable circumstance.
Thank you so much for the positive feedback, Bruce. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2019
I called to get a good standing letter. I spoke with an agent. Unfortunately I don’t recall her name. She was kind and professional she verified my current status and stated she would email the letter. I never received it. I checked my junk And not there. Please let me know if I understood the process correctly.
Thank you for your feedback, Frank. We are happy to know you had a great experience with one of our dedicated Client Services advocates. We do apologize you did not receive your Good Standing Letter. A member of our team will reach out to you via email to resolve the issue. Thank you for choosing Freedom Debt Relief.
Reviewed July 14, 2019
I spoke with Randy when I signed up. He was very nice and informative. I felt so embarrassed at first but, after talking with Randy I didn't feel embarrassed anymore. He made me feel so much better about my situation. I have been telling all my friends what a great program this is.
Thank you so much for your kind words, Heather. It is so rewarding to know that we could help you feel better about the bump-in-the-road you are going through. You are in good hands. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed July 14, 2019
I was lied to, was told could settle my credit card balance without bankruptcy. After I paid in thousands of dollars then I was told they could not help me I could of done bankruptcy in the first place and save all that I paid in. I will warn everyone I know to not get ripped off from you. This is a fly by night rip off.
We're sorry to hear you are so disappointed with our services, Mr. Richter. Our program is designed to help you resolve your debt; period. Bankruptcy is usually a last-gasp option for people who are so deep in financial hardship that they have little to no money for any other kind of debt relief alternative. Therefore, if we saw an opportunity during the initial debt consultation to avoid this option, we will make be sure to advise. We wish you all of the best in your future endeavors, Mr. Richter. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed July 14, 2019
I'm very happy. No problems with you. I would recommend to family and friends. I'm taken care every time when I have questions. I like how you have my account set up. Very easy to follow. I get updates about account whenever I call so thank you.
We are so happy to hear about your great experience with our program, Stephen. It makes us proud to know our hard work is paying off! If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed July 14, 2019
My representative Angel was great and very professional, friendly and helpful and informative. She took the time to answer all of my questions and made the decision easy for me to make. I would recommend Freedom to anyone in need.
Thank you so much, Jacqueline, for the positive comments regarding your debt consultant. We're glad to hear how pleased you are with the level of service received. As you begin your journey with us, please know that our advocates in Client Services are just as determined to provide you with an amazing client experience. We can be reached at (800) 655-6303 or via email at support@freedomdebtrelief.com. We're available 7 days a week to support your every step. Thank you for choosing Freedom Debt Relief as a guide to your debt free future!
Reviewed July 13, 2019
The agents made getting out of debt easy. They helped me step by step to do it correctly. I will recommend Freedom Debt Relief to all my friends. Hopefully I can be out of debt within the year with their help.
Welcome to Freedom Debt Relief, Lisa! We're so excited for the opportunity to guide you to a debt free future. As your journey with us begins, keep in mind you can view the details of your account at any time by logging into your Client Dashboard at www.fdrclient.com. Thank you for joining the Freedom Debt Relief team. Here's to a brighter financial future!
Reviewed July 13, 2019
At the end the settlement figures were kind of high but for the most part I'm satisfied with the program. I never could have resolved these debts on my own. I hope that I can pay off my Consolidation Plus Loan just as quickly to finally be out of debt for good. Since I joined the program I haven't bought anything on credit.
Amazing feedback, Darrell! We're glad to hear you are pleased with the services we've provided. The greater reward is hearing how our program has helped you develop better financial habits. Thank you for sharing! Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief to achieve financial freedom!
Reviewed July 13, 2019
Politely gave me all information I needed to move forward. I would definitely recommend to a friend. All of my communications have been promptly handled. I’m ready to keep moving forward making settlements with my creditors to resolve my debts that are remaining unsettled. I thank you for you continued help in moving forward to get me debt free.
Thank you for your positive review, Tina! We work hard every day to make sure that we provide great customer service and great program knowledge to our clients. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 13, 2019
I am very happy and satisfied about the service I have received so far. Everyone has been extremely helpful, and infidelity. My transition from one debt relief company to another has been very smooth and successful. Thank you Freedom Debt relief.
Thank you for your wonderful review, Dexter! We are happy to make this a smooth transition for you. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 13, 2019
I had a hardship and I called they was willing to help me. Everyone I have spoken to is so understanding and that meant a lot to me. If you have any questions someone will answer you or get back to you that day so thank you Freedom for your help.
Thank you for your kind review, Margaret! We are happy to help and thank you for allowing us to be part of your journey. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 13, 2019
Your customer service was great as always. They very friendly and helpful and answer all my questions. They helped me lower my payments to keep me in tracked to paid off my debt. Freedom Debt Relief has the best customer service and are very easy to deal with. I am very happy to be dealing with Freedom Debt Relief.
David, we appreciate your review! We pride ourselves with a highly trained and professional team. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 13, 2019
This was not at all what I expected to happen from emeralding in this program... I feel like I would have been better off to just default it... The one that that is been resolved did not new hardly anything to help me and a dread to see what the second bit turns out like. I know you guys do the best you can but it sure didn't turn out the way I expected and as a matter of fact it turned out worse, I didn't save any money and as a matter of fact the way I figured it cost me more.
I know that I may not realize everything involved but I really thought that this was going to help but so far it's been a tragedy on top of what already faced. I know you guys do the best you can and I am not angry with you but like I said I wish I had just defaulted on my credit card debt because there's nothing that could have took from me because I don't have anything... All I've got is caretaking for two dying parents Anna mentally challenged son and living off of 1400 a month.
I'll continue with the program because I don't have any other choice but this is not at all what I expected and as I said it's ended up costing me more with all the light charges and fees and everything else so far It is not help me the least bit. But I do appreciate your effort... Life seems so screwed up Right now but it's not your fault. It's mine but I couldn't help hurting my back so bad that I could no longer work and I have lost everything I've had. But that's not your problem, you're in it to make a profit and I understand. But like I said, I wish I had just defaulted.
We're so sorry to hear how disappointed you are with the outcome thus far, Ms. Boruff. We appreciate the fact that you understand negotiating and settling debt balances does take time. However, we certainly want to be sure the proper expectations of our service has been conveyed to you and you have a great understanding of how our process really works. We believe a greater understanding will assist you in seeing the many benefits of being enrolled in our program. A team specialist will be reaching out to you shortly for this opportunity. Thank you for allowing Freedom Debt Relief the opportunity to service your financial needs.
Reviewed July 12, 2019
Understanding, helpful, compassionate and professional. They made this a painless experience. Everyone l spoke to here was very helpful and easy to talk to and if l needed any kind of a question answered they were sure to get back to me.
Amazing feedback, Emily! It has been an honor to accompany you on your journey to becoming debt free. Thank you for sharing how well you've been serviced by your advocates in Client Services. Making sure our clients have a positive experience is a top priority. Please let us know how we can continue to support your every step. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed July 12, 2019
I spoke to your customer service rep a day or so ago regarding authorizing a settlement. The person I spoke with was very helpfup and took care of me in a professional way. The only thing I did not like was the settlement amount (Dell), the original debt was approx $790, and the settlement was $840.75. I was aware that there would be late fees, etc, however, I should have not put that bill in the system. I could have paid that off, which is hindsight. Your employee explained all to me in a professional manner.
Thank you for sharing the positive experience you had when speaking with one of our knowledgeable advocates, Ms. Powell. It's always rewarding to hear clients share their positive experiences with Client Services. We're sorry to hear about your disappointment with the most recent settlement obtained. We encourage you to remain focused on the positives. You are more than halfway through completing your program and this is yet another debt balance that is behind you! Keep in mind, you can log into your Client Dashboard to see how close you are to the finish line! Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed July 12, 2019
I requested the removal of 4 credit cards from my account with FDR in order to negotiate the settlement amounts myself. The rep was very knowledgeable, efficient, and took care of my request in a timely manner. Shortly after I received an e-mail with a letter detailing my request and the reps actions which completed my request.
We're so glad to hear one of our skillful advocates did such a great job completing your request. It is a top priority for us to address all of our clients' concerns when communicating with them. Thank you for sharing how pleased you were with the service provided as well as the follow up confirmation. Always feel free to contact our Client Services team anytime assistance is needed with your account. Keep up the amazing work, Donna, and thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2019
I was treated with respect. Everyone I spoke to were friendly and I felt they really listened to me. They gave me great information and I didn’t feel pressured to make a decision. I would recommend this process to a friend.
Thank you so much for taking the time to write a review, Louanne! We encourage you to keep up the good work you are doing furthering your success to financial freedom and are happy to help assist you along the way. We are glad you would recommend us to your friends and family. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 12, 2019
The representative provided the answer to my question of amount of each payment on a settlement but with the old client dashboard I wouldn’t have even had to call. That information was already provided for each settlement. Bring the old dashboard back!
Thank you for your feedback, Susan. We work hard every day to make sure that we provide great customer service and great program knowledge to our clients. We are sorry you are not happy with our new Dashboard. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 12, 2019
They are professional and staying behind your back. I will be feeling free again after this is all over and have my credit fixed. The best thing is that they are taking all the action till it get done. Thank you Freedom team.
We appreciate your five-star review, Vinny! Our team is here for you every step of the way, and we will continue to provide you with that excellent professional service throughout your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2019
After going back to school and being in between jobs, my credit card debt and personal loan debt had reached just over $20,000. I was becoming barely able to make the minimum payments each month. With FDR, my debt had been knocked down to $14,000 payable within 4 years and a very reasonable monthly payment.
Thank you so much for your positive feedback Sarah, Colleen! We're excited to resolve your debt and help you achieve your financial goals. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2019
Very pleased with the way everything was explained to me. Had no doubt after, the attendant was very kind and very eager to help, I am to date very happy with my decision of choosing Freedom Debt Relief to help with my situation. I'm able to see the progress. Thank you for helping me find Peace.
Thank you for sharing your feedback, Sandra. We are thrilled to hear you had a positive experience with our Certified Debt Consultant. Our team looks forward to beginning negotiations on your accounts. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 12, 2019
So far the service I have received has been excellent. Everything has been explained well and I appreciate the effort to communicate with me via email. The Tech all seems great and I am very happy. I am just getting started though and this review only covers my initial experience. I hope the excellent service continues.
We appreciate your valuable feedback, Ronald. We want to assure you that our team of highly trained Client Advocates is here with you, every step of the way. They will be your guides through the negotiation process. Please don't hesitate to reach out if you have any questions or concerns, they can be reached at 1-800-655-6303. You can also keep track of your progress, approve settlements and more through your Client Dashboard located at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2019
I spoke with Danny on the status and to give an update to one my accounts. Danny was a great help. He took and updated my information and explained some the procedures your company is making on my behalf. Thank you very much.
Thank you for sharing your feedback, Larry. Our team is thrilled to hear of your satisfaction with our Client Services Advocate. You can also check on your program online, on the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief as your guide to a debt free future.
Reviewed July 12, 2019
So far very professional and on top of things. The dasboard provided is a great idea and will help keep track of what is going on with all your accounts. I have just started and am very pleased with the whole operation.
Thank you for sharing your feedback, Thomas. We are happy to see you are utilizing your Client Dashboard! It is a great tool to use to stay informed of your progress! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt free future.
Reviewed July 11, 2019
Can't change addresses on almost all accounts. I have to handle the collection calls. I would have thought they would contact my creditors but they won't until I deposit enough money to start negotiations. This is not what I expected.
Welcome to Freedom Debt Relief, Mr. Bauldry. We're very sorry to hear the proper expectations regarding our processes was not explained in detail. Understandably, receiving an influx of collection calls can be concerning. To assist our clients in the early stages of our program, we've provided literature in the Welcome Packet that speaks on how to handle the creditor calls. However, we would like the opportunity to explain our program in greater detail and address any concerns you may have. A team specialist will be reaching out to you shortly. Thank you for the opportunity to service your financial needs.
Reviewed July 11, 2019
Everyone I have spoken with since signing up with FDR has been extremely easy to work with, very informative with information on how the program works. I'm looking forward to advancing in the program and seeing results. I would highly recommend this program to anyone in need of getting debt free.
Thank you for your five-star review, Brenda! We pride ourselves with a highly trained and professional team to help make this process as stress-free as possible. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 11, 2019
Absolutely every time I call or Freedom calls me I have complete confidence that this is going to work for me. They answered all my questions be it the smallest trivial one. This is very nice company. At first I wasn’t sure that I should do this since I was the one that charged but a lot of my charging was for a basic food electrical items of that sort.
Thank you for your feedback, Sharon! We know this can be a difficult process and we appreciate you for allowing Freedom Debt Relief to be a part of your journey to financial freedom. Keep track of your program on your Client Dashboard www.fdr.client.com or contact Client Services with any questions they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2019
Updated on 06/17/2022: Freedom Debt Relief saved me a lot of money and helped me pay off my debts in a timely manner. I didn't have to file bankruptcy, as a result. The payments were within my ability to pay. I was always treated with respect, and the people are true professionals.
Original Review: I have just entered the program. I am happy not to have to deal with my creditors at this point. I will have more to say when I have been in the program long enough to evaluate the results. For now, I will wait and see how it goes.
John, we appreciate you taking the time to write a review! Our team is here to help this process be as stress-free as possible! Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2019
I am at the beginning of my consolidation, but up to now I have been extremely happy with the service thus far. We got a counselor Pat that is on top of his business. He was so helpful and understanding and efficient. He answers texts right now or calls you back immediately. All of the paperwork is done online and sooo easy. Pat explained everything clearly and was VERY patient when he had to make it clearer to an old woman. They work with you on payment due dates and Pat even sends me texts to remind me it's coming up. We had an extra glitch with ours and they smoothly worked with us on it also. I am very happy with Pat and how efficient it all was.
We can't thank you enough for sharing your outstanding experience thus far, Trish! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 11, 2019
Great attention, great detail. Always there to answer questions. I feel supported and know that they are trying their best to help me and my needs. I am looking forward to continuing working with them for the rest of my time.
Thank you Lissette, for your kind words! It makes us happy to know that we are providing our clients with the best services we can offer. If we can make your life easier, then we have truly done our job. If there is any other way we can help you, don’t hesitate to reach out to us at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 11, 2019
So far I am very happy with the service and help from FDR. Very friendly people and super helpful. I would recommend FDR for anyone who needs assistance with their debt. My process is just beginning. Hope the rest of the process goes well.
We are more than thankful for your positive feedback, Mary. We strive to offer the best experience possible and we are happy we hit that mark for you. We are looking forward to helping you reach your financial goals. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2019
Spoke to a couple agents in reference to adding to my plan and both times they were very nice and informative. In addition, their notes were on the account were detailed. I would recommend FDR for anyone that needs assistance getting their debt resolved.
We really appreciate you taking the time out to share your experience with us, Jennifer. It makes our team so proud to hear that we are meeting your expectations. If you find yourself having any questions or concerns, reach our to client services at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 11, 2019
When I call the debt relief I also get good answer and the people are very nice on the phone from the begin. I had good people to help me from start. I hope I can continue have good people to the end. I got answer to my questions.
We appreciate your feedback, Ann. Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2019
So far so good. This is my first month with FDR. Everyone I have spoken with has been great. Good Customer Service. All of my questions, has been answered. I am very happy at this time. Nancy, the person who signed me up is very nice and informative about the program.
Thank you for the honest feedback, Cynthia! Our team is delighted to hear that you value the efforts we have put toward your financial freedom. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 11, 2019
As nothing has taken place yet I'm nervous. I really want my debts to be paid, I'm praying the process will be successful and I will enjoy a debt free and enjoy my golden years after 55 years of working. Thank you, Freedom for your help.
We can't thank you enough for sharing your kind words with us, Wyvetta! We know the beginning of the program can be scary to some clients. We assure you, you are in good hands. We will continue to make sure you are pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2019
Just started just made my first payment haven't talked to anyone about what will happen. My debtor are starting to call me. I sent the address and phone number of the company but they are still calling me. Please advise me on what to do.
Thank you for your review and welcome to the Freedom family, Georgia. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 11, 2019
I have been working with FDR for a few months. My conversations have been with multiple departments within FDR. All representatives have clearly answered my questions and explained in detail what is to be expected and how I should respond to inquiries from creditors.
We are happy to know that you are having a great experience, Ignatius. We work hard to make sure we deliver great results for our clients. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2019
Updated on 04/15/2020: I have a great peace of mind and I feel very relaxed since of joining FDR and the fact that all of the phone calls that were coming in started to slack off and the threatening mail is starting to slack off help me to feel even better.
Original Review: I haven't been very long in the system but I can tell you that the folks that I spoke to a more than helpful and very gracious and very easy to understand. I highly recommend them to anybody. Any questions you may have will be answered and answered in a way that it's very easy to understand and they are very helpful with any problems you may have.
Thank you so much for your feedback, Donald. Welcome to the Freedom family! We are happy to know that you are having a great experience in the program. We are looking forward to helping you reach your financial goals. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2019
I feel I have been dealing with a company who has my best interest at Heart. It has made my loan debts easy with emails to confirm my payoffs. I would advise others I know of your service and have said only positive how my debt has been handled.
Thank you so much for the positive feedback, Dianna. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2019
I could not be more pleased with the time and consideration I have received! I have been so upset and stressed over my debt. And I can’t wait to be free of it. I’m really hoping Freedom Debt Relief will be able to do as they’ve said they can! Fingers crossed!
We can not thank you enough for your kind words, Cierra. It is always a pleasure to to know that we are delivering great results. We are looking forward to continuing to help you reach your financial goals. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 10, 2019
Too early in the process to evaluate. Initial process has been fine however the settlement of my accounts is ongoing and until all accounts have been settled I am not able to provide any type of true valuation so 4 stars is as fair as I can be at present.
Terry, we appreciate your honest feedback! Our team is committed to your success and know this can be a timely process. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2019
Ms ** was amazing! She helped me resolve my last debt and remove the alerts I had on my dashboard. Everyone else I spoke to prior to her would tell me not to worry about it and she actually took the time to review my account and resolve the issue! So now I’m almost done with the program!! I’m so excited!!
Thank you for sharing your feedback, Deborah. We are thrilled to hear that you were satisfied with your service experience. Our team is excited to know you'll be debt-free soon! Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2019
I was in need of help with my finances. I did research of companies and decided, this was the program for me. I talked to my consultor Thomas **, who was thorough with my questions and his information. I trust him and decided to trust the company.
Thank you for taking the time to share your feedback, Diane. We are thrilled to have you as a member of the Freedom Family. Our team looks forward to seeing you 100% debt-free! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2019
I have been very impressed with the high quality of customer service you provide. You have made my decision in doing this debt relief program very easy to make because of the confidence you have given me. Your customer service representatives are very understanding and so willing to help. Thank you very much for all the help you have given me.
Thank you for your positive feedback, Cheyrl. It really makes us proud to know we are delivering the best service possible for you. We are looking forward to continuing to help you reach your financial goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2019
I am in the first month of working with this company. So far it has been nothing but superb customer service and I feel full disclosure. Employees have responded to emails and phone calls timely and actually answered questions asked. If the next 4 years go as smoothly as the enrollment period, I will be one happy camper.
Thank you for taking the time to write a positive review, Teresa. It is wonderful to hear that we are meeting your expectations. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2019
The representative was very cordial and answered all my questions. She was very thorough in her explanations. She was very patient with all my questions and made me feel that there was gradual progress. She was positive and gave me encouragement.
Thank you so much for giving us your feedback, Pam. We are proud to know that you are receiving a great experience when you call our dedicated Client Services team. We work hard to make sure we keep you informed about the process of your account. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2019
The representative (I think his name was Jonathan) was exceptional. He took the time to understand my problem, solved it, and wanted to know if he could help me in any other way. He took the time to listen to my concerns, answered all my questions and gave some good advice. He made me feel like I was his only concern, and he had all the time in the world for me. Really great! I wish all representatives in the world were like him!
Thank you so much for your feedback, Niranjan. We are so happy and proud to know that Jonathan could deliver an excellent experience for you. We work hard to make sure we provide our clients with the best services we can offer. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2019
We are just starting, but am wondering if we should have gone with a debt consolidation. We are already getting several calls a day from creditors and understand that nothing will be done until our account builds up. This means a long time before anything is done.
We appreciate your feedback, Larry and Sandra. We understand the beginning of the program can make some clients nervous. You are in good hands! Rest assure we are working hard to get you your first settlement as soon as we can. You will start to see your creditor calls vanish in no time. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2019
Representatives have always been very helpful in ensuring that the most accurate and updated information is posted to my account. And I always receive feedback from my client dashboard and through my email account. Would recommend FDR to friends and family. It's nice to have others you can rely on.
We are very thankful for your feedback, Tammy. It is important for us to keep our clients updated with accurate information. We are happy to know that you are pleased with our hard work. We look forward to continuing to help you reach your financial goals. If you find yourself having any questions or concerns, reach our to client services at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2019
Updated on 04/08/2022: I am very thankful that I made that call in 2018 to sign up for your program. For the last four years, I had only about 3 phone calls with them which are very fruitful and never had any problems. I am very happy that my last credit was settled recently and looking forward to graduating soon. This recommendation is not only to a friend, but also to those who are having financial problems.
Updated on 09/08/2020: Freedom Debt Relief is an excellent company to work with when it comes to credit debts. November 2018 is when I applied for FDR services. In the beginning I was wondering if this is really a legitimate company. However, I found out later that you can access the progress of your debts status with them online and also FDR is always available to answer any questions you have by phone.
Twenty four months later, they have negotiated 6 of my 7 debts. I also believe that the fees they charge are very fair. I am very thankful to FDR with the progress of my account. Had I not asked for their assistance, I believe that I will be 93 years old to finally pay my debts if I will only pay the minimum on my accounts. Due to the above, I would not hesitate to recommend FDR to relatives and friends. Thank you FDR.
Original Review: It's been more than 8 months since I signed up with FDR and I can honestly say that I am extremely satisfied with the outcome of my enrollment with them. My anxiety every time the phone rings thinking that it is one of my credit was diminished. The only thing that I am not sure of is paying taxes on the reduced debts. I have read many comments regarding this and up until I am at that point, I don't really know if everything is worth it. Right now, I just wish to thank the staff of FDR for their great efforts in reducing my credit cards debt. Thank you.
Thank you for your feedback, Luisa. It makes us proud to know that we are meeting your expectations. We work hard to get some stress off your back. If you yourself having any questions or concerns, reach our to client services at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2019
I WOULD recommend this service to anyone who is in debt as I was and couldn't see my way out. This has been a godsend for me. I have recommended this to others and one has taken advantage already. Thanks to all of you for all your help.
Thank you so much for taking the time to write a review, Peggy! We encourage you to keep up the good work you are doing furthering your success to financial freedom and are happy to help assist you along the way. We are happy you would recommend us to your friends and family. You can also check on your program online, on your Client Dashboard www.fdr.client.com or contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 9, 2019
The process was very simple, well explained and easy to get started. The monthly payments were well explained and we were even able to split our payments for twice a month. Everyone was very patient and kind during the whole experience.
Thank you for your feedback, Eddie! We are committed to your success and appreciate you for allowing Freedom Debt Relief to be a part of your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2019
Ever since I have joined FDR I have been able to adjust to my budget and praying for my graduation day:: Thanks You Freedom Debt Relief. I haven't been able to purchase or finance anything is my part that I have to continue until my graduation.
Thank you for the feedback, Otis! We're excited to resolve your debt and help you achieve your financial goals. You can also check on your program online, on your Client Dashboard www.fdr.client.com or contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 9, 2019
I've never tried debt resolution before, so I hope it will work out - the experience so far has been good (3.5 stars up to 4 so far) though it's early in the process. Right now (and this is probably my own paranoia), I am somewhere between a Doubting Thomas and a Wary Waldo!
Thank you for your review, Brad! We are glad to know you've had a good experience so far. If there is any other way we can help you have peace of mind please let us know. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 9, 2019
Had a great experience. Kenneth ** was awesome to work with and very helpful. He was very attentive and understanding! Was really on top of my case! Always called when he said he would, and recommended the right way of going about clearing my debt.
We appreciate your feedback, Meghan! We pride ourselves with a highly trained and professional team and are thrilled to know Kenneth exemplified just that. If there is any other way we can help you, don’t hesitate to reach out. You can also check on your program online on your Client Dashboard www.fdr.client.com or contact Client Services, they can be reached at 1-800-655-6303 Thank you for choosing Freedom Debt Relief.
Reviewed July 8, 2019
I have always wanted to hide my debt to do something about it. I finally got the courage to get rid of it forever. Shortly after that decision to sign with FDR, I fell and broke my hip. It sealed my decision because I am in a nursing home for a few more weeks. And I am not worried because I knew I was set up with the right people, the right company and that they will support me during this challenging time. So far all is well.
We appreciate your feedback, Pat! Our team is committed to your success and know this can be a difficult process. You can always keep track of your program progress online, on your Client Dashboard at www.fdr.client.com or contact Client Services they can be reached at 1-800-655-6303. We wish you the best in your recovery, Thank You for choosing Freedom Debt Relief!
Reviewed July 8, 2019
Freedom Debt Relief gives up to date creditors tactics to inform customer of progress of negotiations. Stress relief for customer. I know for fact that many agency's lack training. Representatives for Freedom debt relief has legal litigators stops the robo & spam calls.
Thank you for your review, Martin! Our team is here to help this process be as stress-free as possible! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 8, 2019
So far so good. I've had great communication with the FDR team and have received regular updates via email. Their data and information that they have provided is spot on and very useful during this stressful process. Just waiting for the process to get going!
Thank you for sharing your positive experience, Jeffery! We are happy to hear about your confidence in our program, and we will be here to support you through each step of your journey to a debt-free future. Feel free to lean on us and to reach out to Client Services if you ever have any questions - (800) 655-6303 or email us - support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 8, 2019
A collection agency called, so I called you to give you the information and she did a good job of helping me. Now I don' t need to worry about. The helpful woman was very pleasant and friendly and I would recommend this company to anyone.
Thank you for your valuable feedback, Suzanne! We will always be here to answer any questions you might have. Did you know we offer incentives for every successful referral! If you have any further questions or need a more in-depth breakdown please reach out to Client Services via phone or e-mail at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 8, 2019
I’m please so far with the way how things working out for me. I check my dashboard and see whenever there’s a deposit in my account and how it is working out. Also like to commend Ms Bridgette. She make me feel hopeful to try out this program. Thank you.
Thank you for your kind feedback, Teisha. It is a pleasure to hear that you are having a great beginning experience. It is important that you check your graduation path online to keep up with any alerts from us. You are doing an excellent job. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 7, 2019
Was just curious about a few things. Representative answered all of my questions. She was very helpful and put a lot of my worries behind me. Was very relieved after our conversation. Not to be a wise guys hope not to call again!!??
Thank you for your review, Rich. We are glad to hear you are having a good beginning experience. We are always here to assist you with any questions you may have. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 7, 2019
I am happy with the set up and would really like to see quick settlements so I can get my credit back into shape. The set up took longer than normal, but once it was approved it moved along really fast.
Thank you for your feedback, Jim. It is good to hear that you are having a good beginning experience. Our dedicated team of negotiators work hard to make sure we can get you the best settlement as soon as possible. We are looking forward to helping you reach your financial goal. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 7, 2019
Very thankful for your advice in helping me get out debt for me being in SS Disability, I can live with less stress, and not going to get in debt again and if anyone ask me how I did it going to recommend your company. Thank you. God bless.
We appreciate your kind feedback, Ramona. It is a pleasure to hear that we could help you get some stress off your shoulders. We look forward to helping you get to your financial goals. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 7, 2019
After making many credit card payments I realized I had to do something. I researched debt relief programs and came across Freedom Debt Relief. My total monthly payment is better than paying each one of my credit card payments. Thank you.
Thank you for your feedback, Sherry. We are happy that we could help you begin your path to financial freedom. We are looking forward to seeing you reach your goals. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 6, 2019
Scott was very professional, clear and helpful. Just started this process. So at this point, there's no real way to rate. Beyond that, I'm happy and very relieved to have a path out of a dreadful situation. $11k in debt may not seem like much, but the interest charges were overwhelming.
Thank you for your honest feedback, Diane. It is great to hear that Scott delivered an awesome experience for you. We know it is a difficult situation to keep up with interest fees. We are looking forward to helping you reach your financial goals. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 6, 2019
I was treated with the utmost respect and the urgency to get me back on track. Very satisfied so far. Their communication with me has been excellent and hope it continues in the future. Hopefully will be able to recommend this company to others in the future.
We appreciate your honest feedback, Sharon. It is a pleasure to know we are meeting your expectations. We look forward to continuing to help you reach your financial goals. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 6, 2019
So far everything is going okay but it is all new. The person I talked to (Anthony) was very knowledgeable about the program. He was very patient with all the questions we had. He said to call him directly that he would be our rep.
We appreciate your feedback, Debra. It makes us happy to know that Anthony could deliver a great beginning experience for you. We look forward to helping you get to your financial goals. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 6, 2019
I am satisfied with your services. I would recommend your company to a friend. Your company have given me hope for my future. Your company provides stellar customer service and well informed information to me. I believe that I will find success in this program.
Thank you for your kind words, Melba. It is a pleasure to help you reach your financial goals! We also believe you will be successful in the program. We can not wait to see you get to that future you look forward to. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 6, 2019
Updated on 10/04/2020: Our experience with them has been very good. The rep, Tom, was very open and the quality of service was outstanding. I’ve been with Freedom for 16 months and working with them helps. I can see my debt going down now. But there was one highlight that was not good. They had somebody call me and offer us to get a loan to a company that's affiliated with Freedom Debt. It was gonna pay my debt faster. It’s not proper to try to do that to somebody if your main goal in the beginning was to get out of debt without getting loans. I called the rep back and told her that it sounded good but I don't want to do it.
Original review: From the very start everyone I talked with was outstanding. They were very eager to help me and in my opinion were very professional. From the first phone call the program was explained in detail, all questions I had were answered, this is also true to additional calls I made. It appears that all your employees are very well trained and go above and beyond.
We are extremely thankful for your positive feedback, John. It is great to know that we are meeting your expectations by providing the best services we can offer. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. We appreciate you being a part of Freedom Debt Relief.
Reviewed July 6, 2019
I definitely recommend to a friend. They help and answer all my questions. They explain all the details of the program, my responsibilities and my rights, what I need to do. I feel confident with the people that been help me.
Thank you for your feedback, Antonio. It is very important for us to keep our clients fully informed about the program. We are glad that we have met your expectations. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 6, 2019
I have not been in the program long enough to form and opinion on the satisfaction level I am at with Freedom but so far has been a good experience with the people I have dealt with. I have been having a rocky start with the stopping of payments but I think have finally crossed that hurdle and am on the path to a debt free life with.
Thank you for your feedback, James. It is excellent to hear that you are having a great beginning experience. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 5, 2019
I love that y'all are helping me. I didn't know how to or who to turn to to help me. I thank you very much and helping me to pay some of my bills my credit cards. Thank you. Y'all just don't know how it is made me feel. It made me feel like a big pile of bricks came off of my shoulders. Thank you mister Nick.
We are thankful for your kind feedback, Thrassa. It is important for us to do what we can to help you reach your financial goals. We are glad we could help get some stress off your shoulders. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 5, 2019
So far I am very happy with my experience with Freedom Debt Relief. Everyone I have spoken to has been super polite an easy to talk to. I am also very happy to see an end in sight to my debt. Thank you.
Thank you so much for your positive feedback, Myriam. We are happy to hear you are having a great experience. We are looking forward to helping you reach your financial goals. If you have any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. We appreciate you being a part of Freedom Debt Relief.
Reviewed July 5, 2019
Just got started in March and I am very pleased with the progress that has been made on my behalf. I have shared with others how pleased I am with all whom i have interfaced with in the company. I felt a genuine caring attitude from each Representative.
We appreciate your kind feedback, Becky. We are proud to know that we are providing our clients with the best services we can offer. We care about our clients and we are happy to meet your expectations. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 5, 2019
I was overwhelmed by the debt we had gotten into. I did some research w/ several entities and decided to talk to FDR. I am extremely happy that I did. Everyone I've talked w/ at FDR have been very helpful and compassionate which has made my experience very easy to get through.
We appreciate your feedback, Margaret! It is always in our best interest to make sure we give you the best experience we can, and we're committed to you along your journey to financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 5, 2019
I applied for a loan with GreenLink, basically trying to obtain more debt to cover debt, and I was just so far gone and lost. Instead of a loan and more debt Freedom Debt Relief freed up some of my income and I actually have a real date when my debts will be paid off.
Thank you for the review, Andre! We are so happy to hear the program is working for you and freed up some income for you. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 5, 2019
I paid off my loan in Feb. I have called I can't tell you how many times to get my money back that is sitting in my account. I was told in May a check would be mailed. I was told in June it would be another 7-10 days but then I would get "graduation paperwork" and my money. As of July 1 NOTHING was done. Your service is awful. You all pass the buck and NOBODY does anything. Today I was told I have to pay $10.00 to get MY MONEY sent back to me.
Sarah
Thank you for posting a review and we’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. A member of our team will contact you shortly to discuss this matter.
Reviewed July 5, 2019
I would and have suggested Freedom Debt Relief to friends and family. The knowledge and willingness of the customer service representatives is fantastic! Debt can be scary but they keep you informed and up to date, every step of the way.
Thank you so much for taking the time to write a review, Jill! Our team is here to help this process be as stress-free as possible! We are happy you would recommend us to your friends and family. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 5, 2019
I always find that when I call and have a question I am always treated well & I am extremely satisfied with your service. I also find that everyone is very helpful in answering my questions. I am very satisfied with the way you are paying off my debt.
Thank you for your valuable review, Robert! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 5, 2019
I have just started the program with FDR So I really cannot submit a accurate review for a few months. So far I have not had any problem with the program. I will provide a more accurate review in a few months.
Thank you for taking the time to submit your honest feedback, Julie. We are happy to hear that you are experiencing a great beginning experience in the program. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 5, 2019
Thanks for all you do Freedom Debt Relief! I was in very deep in debt and didn’t know what to do until I reached out to you for help and you did it. Thanks for a great job and I couldn’t do it without you. Thanks again! I’m almost completely debt free soon!
Thank you for your feedback, Huong! Our team is thrilled to hear that you have found us helpful on your journey to financial freedom. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1 (800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 4, 2019
Very good service. Awesome customer service. My first time I kind of scare due that bill collectors start callinig. I just start the program so will see. Will let you know later in few more months. I will write a different review but overall great help.
Thank you for taking the time to leave us a kind review, Arturo. We are happy to hear that you are having a great beginning experience. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 4, 2019
My initial contact was with Stephen **, who is now my program sponsor. Stephen was very upbeat, yet still professional. He was very clear about what to expect and reminded me many times to call him directly should I have any issues. It was really hard for me to enroll in Freedom Debt Relief, especially regarding non payment to my creditors included in my case. Stephen was very understanding and sympathetic regarding my concerns. He gave me many positive actions and results regarding same. Thank you to Stephen, you should get lots of kudos. You are the type of employee I always tried to hire during my years in customer service.
We appreciate you taking the time to write such a kind review, Jeanne. It is a pleasure to hear that Stephen delivered a great experience for you. We are looking forward to continue helping you get to your financial goals. Please feel free to reach out to Client Services at 1 (800) 655-6303 with any further question or concerns you have. You can also visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 4, 2019
FDR really put my wife and I in a good place financially by consolidating our bills to one low monthly payment. It has given us a second chance and we have actually started a savings. I give Mrs. Pam ** a 10! She was very informative and patient with me and it made the process go very smooth!
Thank you so much for your positive feedback, Tracy. It is great to hear that one of our dedicated specialists delivered a great experience for you. It is one of our priorities to keep our client informed about the program and their accounts. If you think of any questions or have any concerns, please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 4, 2019
Too slow with account settlements. My check has already be garnished before and I am afraid that this may happen again. Another creditor has been harassing me but I was told that It was last in the list to settle. I asked if they could be moved up and I was told no. I’m
We are sorry that you are experiencing these difficulties with your settlements. A member of our team will be reaching out to you shortly to discuss this matter.
Reviewed July 4, 2019
I havent been with FDR very long but from my experience so far, it's been nothing but positive thoughts. I am looking forward to all the great things they have to offer and resolving my debt. I am really enjoying working with the customer service and my agent.
We appreciate your kind words, Galina. It is a pleasure to hear that you are having a great beginning experience. We look forward to helping you get to your financial goals. If you find yourself having any questions or concerns, reach our to client services at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 4, 2019
Very professional organization that constantly comunicates the efforts taken to resolve my debt. I'm very confident that the FDR Team will continue to provide the excellent negotiations to secure the best and lowest settlement in my interest. Awesome "keep up the great work".
Thank you for your kind feedback, Keith. Our negotiations team is dedicated to getting you the best settlement possible. We look forward to continuing to help you get to your financial goals. If you come across any questions or concerns, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 4, 2019
Very pleased so far with everything. All my questions were answered. Customer service has been very helpful for me. Yes I would recommend to a friend of counselors and very helpful. S with l makes it easy to welcome with good. Felt confident with them.
Thank you so much for your feedback, Maria. We are pleased to know you are having a great beginning experience with the program. It is important for us to make sure our clients are getting the service they need. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 4, 2019
I just want to mention Guy **. He is who I give 5 stars to, he is very patience. I don't care when I call him. If he's on the phone he calls you right back and with excellent customer service like that. It make me feel good about making the decision of coming to Freedom Debt Relief program.
We appreciate your kind feedback, Victoria. It is great to hear that one of our certified financial advisors delivered an excellent experience to you. If there is any other way we can help you, don’t hesitate to reach out to Client Service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 4, 2019
Everyone I spoke with at Freedom Debt Relief was very professional and friendly. During a time of hardship, this was especially important to me. Everything was explained simply and thoroughly and questions were answered promptly. I have already recommended their services to a coworker.
Thank you, Michele, for your kind words! It makes us happy to know that we are providing our clients with the best services we can offer. If we can make your life easier, then we have truly done our job. If there is any other way we can help you, don’t hesitate to reach out to client services at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 3, 2019
I was notified today by the law firm that handled my suit by one of my creditors that a payment for almost a year ago was not made. The money that I have deducted from my checking account has been taken out every month. But the month in question had not been paid to the creditor. The money, however, had been deducted from my checking account. When I called FDR no one could answer the question of why the money was not paid or what was the problem. This happened in September of 2018. Wouldn't you think that their quality control or whatever it is called now would have been instituted to check on this error? Now they cannot tell me why or when this will be resolved. I am not at all happy about this. Up to this point I can truthfully say I thought everything was fine and being handled promptly and properly. But big surprise when they tell you all the fees and interest will be on your shoulders.
Thank you for your honest review, Norma. We’re sorry to hear that your experience was not of the quality you expected. We would like the opportunity to investigate your feedback further. A member of our team will be reaching out to you shortly to further address your concerns. Thank you for choosing Freedom Debt Relief.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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