Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 17, 2020
Freedom Debt Relief worked with me. They told me whenever I was ready, to let them know when to take the money out of my account. I received excellent progress from them. Every time I called somebody, they were very nice to me. Sometimes, I can get annoying by asking so many questions. But they took the time and was very patient with me.
Freedom made arrangements and they talked to each one of the creditors. Then they'd ask my opinion first before they'd do what they wanted to do. They’ve been honest with me. They estimated and they said that if I wanted to put more money on it, I could do it one time. My payment is a minimum of what I have now but if I want to put more money on it, I have that option for a one-time fee. I would definitely tell my friends and family to go with Freedom Debt Relief. I can call and ask questions without anybody getting aggravated with me.
Hi Mary! We are glad we could assist you with all of your needs during this time! We welcome your questions, especially since it will help guide you to your graduation path with us. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2020
A Freedom Debt Relief rep called me up and I sent him my information with the accounts I wanted them to take care of. Freedom told me the information I was looking for and I went with them. The rep whom I worked with was very considerate. That meant a lot to me as I was in bad shape at the time. Freedom's team told me how they were going to resolve my problems after I sent them the statement that I had on hand. They told me they were gonna contact each creditor company and then take out a certain amount off my checking account on the second of each month. Going with FDR has really helped my life so far. I don't have to worry so much about what's gonna be done with my debt. Things have worked out really well.
Thank you for taking the time to share with us, Michael. We listen and serve, we take the info and come up with solutions. Options that can benefit you in a time of need. Thank you for taking the first step in your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2020
You all have been such a big help with my debts right after the my husband's death, a five year debt I had to pay. I was so thankful I didn't have to face the creditors, FDR showed & helped me tremendously. Thanks!
We appreciate you sharing with us today, Ruth. Many people are not initially striving to fall into financial woe. We see everyday things happened unexpectedly and suddenly you are clinging to every sent you have. It comes to our attention that not enough people are being served. We are thrilled you have taken the first steps to resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2020
Updated on 04/19/2023: I am really happy that l consolidate my debt with this program. Pretty soon l will be free of my debt and was very easy to do so because of the help l got with this program. Thank you all for your help.
Original Review: I am very happy with this program. You been a great help at the moment that I didn't know what to do with my debts. I didn't want to claim bankruptcy. Please keep helping me thru...get this process. Thank you.
Hi Alma! We are so glad we could be a solution for you when deciding the best way to handle your debt. We know this is not an easy process, but we want to be sure you feel supported throughout this entire journey. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being apart of the Freedom Family!
Reviewed July 16, 2020
I was emailed that I owed Citi bank 8,945.00. I asked the guy on the phone to start taking out 1000.00 a month for the next 9 months and it should be paid in full. He put it in the system that you are drawing out a 1000.00 a month for the next 12 months. I DID NOT agree to 12 months. According to the above I will have it paid for in 9 months. Please change it to 9 months and resend letting me know that it has been changed. Rick **.
Hello, Mr. Edwards. We're sorry to hear about your experience with our program. We want our clients to feel well supported throughout the program and we want to make sure you are taken care of. A member of our team will be reaching out shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief.
Reviewed July 16, 2020
I could process all this on my own. FDR was never any help. Rep would call to ask me to call, other than getting NLLG to dispute my LAW SUIT this whole thing was a waste of money. I would never recommend this to anyone especially strangers.
Reviewed July 16, 2020
I had to have back surgery and knowing that I may be out of work for quite a while I was panicking about how I was going to pay my bills. I seen this company advertised and I gave them a call. They were great. They didn't make me feel ashamed, it was all handled in a day and it took a lot of pressure off of me because I was only given a week to get my finances in order before surgery. I would definitely recommend them.
Hi Debra! We are grateful you decided to come to us during your hardship. We know how stressful that must've been. We hope your recovery went as smoothly as possible and please lean on our team of professionals if you need anything. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2020
Every ounce of the process has been easy and has taken a load off of my shoulders allowing me take care of more important things like my family. Yes, you can do these same things on your own, but FDR makes the process so much easier and is worth the added cost.
Thank you very much, Randy! We are so glad we could take the stress from you when relieving your debt. We can't wait to see you become debt-free! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 16, 2020
Updated on 06/09/2022: It’s not because I did not like the service, but I already have accounts paid and done, but still count negative in my credit. I called and the representative, who was very polite and nice, told me that they do not control the other part… Since I was in the program I would like only clear information about why my credit still low. I really like this program and when I needed the legal assistant the lawyers were very nice and worked fast. I am still in the program, waiting to finish it. Thank you for all your help. I am sure I will give 5 star in the end of the program.
Original Review: Very fair program. Wonderful customer service. Program is little bit slow right now but I think because COVID-19. In general good program. Of course the charges are not low. Works in long term. I recommend in case you have a old CC. Customer service is amazing.
Hi Elaine! A lot of times, our ability to obtain settlements is dependent on growing sufficient funds to settle the debt. As long as we continue accumulating funds, we should have no problems meeting your goals in realistic time-frames! Please do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 16, 2020
A friend of mine was in the program and since I didn't know of any other providers, I worked with Freedom Debt Relief. Whether I would call them or email them, they were responsive either way. The guy also explained everything, including how the process would go and what to do. I was comfortable with him. The payment plan I have is based off of my debt and it was affordable for me at that point. All in all, it's a good plan to get out of debt.
Hi Megan! We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 16, 2020
I heard about Freedom Debt Relief on the internet and when I read the reviews, they were good. I am in the program for my credit cards and I'm feeling good. I am not worried about the bills. They're the ones who are in charge of it and I'm satisfied with the service.
Hi Marcie! We are glad you trusted us to go through this with you when deciding to become debt-free. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 15, 2020
They didn't judge me or my circumstances. They are very supportive and they deal with creditors so I don't have to worry and stress. My credit is slowly being restored. I sleep better at night just knowing that they have my back.
Hi Kendra! We are so happy we could provide you with great service as we work towards your goals of becoming debt-free. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2020
Outside of setting up my account, nothing has been done, yet. I have not sent in any money, yet. Money is due the first of August. More of a review when I see some action. I also wanted to add another account. I was told money had to be sent in first.
Welcome to the program, Lorraine! We are excited to see you begin this journey with us to financial freedom. Please know you can add accounts to your program at any time. Just reach out to our team of professionals at 1(800)-655-6303, and we'll be happy to assist! Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed July 15, 2020
I feel like they really wanted to help me and did help in every way possible. Great friendly staff. Checks up on you frequently to check to see if you have any questions or if there is anything they can do to help.
Melyssa, thank you for the great feedback. We enjoy supporting our clients through their graduation path, and we just want to make sure you understand the process along the way. Please continue to lean on us if you need anything. We can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 15, 2020
The person I talked to on July 13 was a lot of help and understood my situation but I called on July 12 with the same issue and the person I talked to didn’t seem to want to help. Said there was nothing he could do.
Thank you for sharing both of those experiences with us, Liz! We want to always make sure we are assisting our clients with whatever they need to make this journey easier for them. We will be sure to address this accordingly. As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2020
Freedom Debt Relief has been a great peace of mind. Easy process to set up account. No more annoying calls from debt collectors. Great Service, they deal directly with the banks to reach a settlement. Highly recommend to anyone in debt.
Thank you so much, Virgilio! We are thrilled to hear how well the program is going for you. It's our pleasure to provide you debt relief while eliminating any stress you might have been going through when dealing with your finances. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 15, 2020
4 months I and my wife have been out of work and you have complied with our wishes to hold off on drafting our monthly agreed upon Payment to get us out of our credit card debt. Your understanding is most appreciated. Can I go online and make small payments at different times?
Hi Thomas! It's our pleasure to assist you through this journey and support you no matter the hardship. At any time of your program, you can add funds to your account, just go to the Client Dashboard at www.fdrclient.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 15, 2020
Failure to provide assistance with Mariner. This company has been the only one that has persistently called and harassed me and threatened me with lawsuits and summons and court dates. I've received two summons and court date since I've been with your program and I've had to pay them monthly in order to avoid going to court. I've contacted your company each time and even went to ligation with no results. It seems that I'm paying a high fee each month and not receiving all the benefits
Minnie, we are so sorry to hear about your experience thus far! Some creditors are more aggressive than others. However, we understand it to be extremely frustrating when a creditor chooses litigation to collect on an outstanding balance. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed July 15, 2020
I had a guy from Freedom call me and he was explaining everything to me. He was very nice and very understanding so I thought they were the ones I wanna go with. The service is great. They offer all these services that if something comes along and something happens, they're willing to help through that, too. But they could try to find a way of settling things a little bit quicker because mine’s gonna be five years. Other than that, I've been with them for about two years now and I don't have anything bad to say about them at all.
My husband and I were struggling for a long time with credit card debt and it was like a lifesaver for us to get through this program. It has helped us get out of debt and we don't have people calling us all the time. It has really put a lot of positive attitude into our life. Also, anytime I've ever had to call them about a problem, they're right there and they're so nice.
Miranda, thank you for taking the time to share your experience with us! We are glad we could guide you to the financial freedom you deserve. Rest assured, we are working hard on your behalf to receive the best settlements possible. Just remember, you can check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2020
I had a couple of hardships and it got to a point where I couldn't pay my credit card bills. That's why I went with Freedom Debt Relief. And I'm glad I did. I just took a chance and it ended up being one of the best. Their reps have been really good to me. When I call them, they're very interested in what I say and I don't get on hold very much at all. They're always there to help and they're right there when I need them. They always want me to pay in advance, but I don't have any money. But everything else is working out great. I've been in the program for around four years and I'll be paid off in November. I love it. Freedom Debt Relief is great and I've had several people that I told about them.
It is rewarding to hear such great feedback about our Client Services team, Michael. We listen to our clients and collaborate on solutions that can assist in resolving your pending debt. We strive to bring quality customer service and make each interaction easy and understandable. We want to make it clear that additional deposits are not required. It can help speed up the process. However, the most important thing is to maintain a good budget that allows you to put money towards savings each month. While we work hard to negotiate your debt we want our clients to have flexible savings in case of A raining day. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 14, 2020
Freedom Debt Relief has helped me begin resolving my debt at pretty good percentages but unfortunately, it's taking longer for me to be out of the program than was originally told. I started the program in January 2019 and I should be done by 2023 but now it says I won’t be graduating until sometime in 2024. I also haven’t really seen my credit go up.
We appreciate your feedback, Ms. Guerrero, and thank you for your time! Yes, the time it takes to complete our program is estimated. However, we still aim to set proper expectations when introducing clients to our service. We most certainly want to make sure you are confident in the service you're receiving and our ability to truly reduce your debt. Client Services is available 7 days a week and can be reached by calling (800) 655-6303. You can also email us at support@freedomdebtrelief.com. We're here to address any questions or concerns you have regarding your account with us. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 14, 2020
Thank FDR am so ???? to get my first settlement. Am doing happy dance. It really work. If you have debt come to freedom debt. Thank you freedom debt for doing a great job. I have 3 more debt to go. I can't wait to get them debt paid off.
Congratulations, Monte! It sounds like you have already began to take your first steps toward financial freedom. We are elated to be a part of the journey. We also appreciate you for recommending our services! Keep up the amazing efforts and thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2020
I have been with Freedom Relief for quite some time now and I do not have any regrets for the decision I made. Thank you Freedom Debt Relief for all of your help and guidance. Thank you to the people who make the transition easy and understandable.
Excellent feedback, Cathy! We encourage consumers to weigh the pros and cons of any debt-relief program and choose what works best for their situation. The opportunity to serve your financial needs and support your debt-free journey is nothing less than rewarding. Please let us know how we can continue being your loudest cheerleader while you make your way to financial victory! Thank you for choosing Freedom Debt Relief.
Reviewed July 14, 2020
It is so great to go to sleep at night knowing your phone won’t be ringing in the daytime from companies you owe money to. Freedom Debt Relief personnel are A1 to work with and to answer all your questions. I would not hesitate to refer friends to them.
Thank you, Linda! We truly appreciate your kind feedback concerning your experiences with us. Making sure we take the best care of our clients is our top priority. We're glad you are confident in the answers you receive to your questions and concerns. Please continue to connect with us anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Reviewed July 14, 2020
Thank you so much Freedom Debt Relief for your hard work to resolve my debt, help me to get a good settlement and in an overall better place financially. I appreciate all your hard work, all that you guys have done and will continue to do!
Our pleasure to, Ms. Morley. We are glad to hear you are pleased with our efforts and are enjoying your experiences with us. The greatest reward is knowing our service has given you peace of mind. Please, let us know how we can continue supporting every step you make toward a brighter financial future. Thank you for choosing Freedom Debt Relief to be your guide!
Reviewed July 14, 2020
I am very happy and satisfied with my FDR experience. From day one with signing up to use FDR, all the way to current, the process has been easier than I could ever expect. I have already recommended FDR to multiple people that may require aid with their financial situations.
Reviewed July 14, 2020
Freedom was the first one that I researched and I liked it. They've been very helpful and it's a smooth process. It's a helpful program.
Reviewed July 14, 2020
I got recommended to FDR through Credit Karma. I've had a good experience with my debt consultant so far. We started the program in 2018 and we're getting a few settlements. I have two settlements so far.
Hi Maurice! We are so happy you decided to go through this journey with us. We are excited to hear about the settlements you received so far. Please keep up the good work, and lean on us if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2020
It took a while to get this program with Freedom Debt Relief going. And it still is awfully slow. I thought it was only supposed to take like three or four years. But to me, it's almost going five years now. They keep adding on and I’m not really happy about it.
Michelle, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review. Thank you for choosing Freedom Debt Relief.
Reviewed July 13, 2020
I have been happy, so far, with the settlements made to reduce my debt. Each time I call, people are helpful and courteous. My questions are always answered. I appreciate getting a monthly update on my account, and getting timely notices when x accounts are ready to be settled.
We appreciate your kind feedback! Thank you, Harry, for sharing your experiences in our program. The greatest reward is knowing your questions have all been answered to your satisfaction. We're also glad to hear you are comfortable with contacting Client Services when assistance is needed. Our advocates are available 7 days a week to support your debt-free journey. Please, continue to reach out to us with questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed July 13, 2020
The representative was very helpful, concerned, and caring when I voiced my frustration with recent credit report and score changes. Actually the decrease in my score was as a result of the creditors' reporting and not because of any action on behalf of FDR. He was very supportive and understanding and knowledgeable about the issues. Thank you so much for your help!
Thank you for sharing your recent experience with us, Mr. McKee. We're glad to hear one of our knowledgeable advocates was able to address the concerns you had regarding the impact to your credit score. We also appreciate you for taking the time to reach out to Client Services for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 13, 2020
I saw Freedom Debt Relief through the television and I called them. The program is easy and it has been excellent.
We are more than happy to assist, Michael. Great job on your part, reaching out to learn what options were available to you. Many consumers do not know they have options when it comes to debt relief. We also appreciate you for speaking so highly about your experiences. If any questions come up, our Client Services team is available 7 days a week to assist. Thank you for being the best part of Freedom Debt Relief!
Reviewed July 13, 2020
The rep was really nice and understanding and told me everything upfront, so I really liked that. Freedom Debt Relief has been good. The stress level’s down. That’s the main thing. A friend of mine was wanting to do away with her debt and I said, “Give them a call. See what they can do.”
Thank you for your review, Michelle! We are happy we can be of assistance and help alleviate some of your financial stress. Remember, we are available every day of the week, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2020
Right now I have no one to recruit. But this program really help me. Bring back my credit score up. So please continue help me reach my goal. Getting back on my feet. Cuz my credit score is very low right now.
We're happy to assist, Ms. Taro. Thank you for sharing how pleased you are with our service. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making toward debt freedom. Thank you for choosing Freedom Debt Relief as your guide to getting there!
Reviewed July 12, 2020
The person who helped me out with my question about the offer was very nice and knowledgeable about what I should do and what to expect. In just a few minutes I was very happy with what she explained to me.
Excellent feedback, Dean. Thank you for taking the time to share how pleased you are with the service recently provided. We're also grateful that you feel comfortable reaching out to Client Services when assistance is needed! Please, continue to let us know how we can support your debt-free journey. Thank you for choosing Freedom Debt Relief.
Reviewed July 12, 2020
Asked about settlements and the remaining 2 waiting to be settled. Also inquired about your sister company. Received the information asked for. Associated was very helpful. My questions were answered and I was satisfied with the information concerning my accounts and the handling of it by Freedom.
Way to go, Jacqueline! You are so close to crossing the finish line. We are excited to accompany the journey and support your every step toward financial freedom. We also appreciate you for taking out time to share your exciting experiences with us. Please let our Client Services team know if you have any other questions regarding your account. Keep up the amazing job and thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2020
I am paying more to Freedom Debt Relief than I am to creditors. The attorney are not helpful as I had to go to court and represent myself which is double the cost of the program. I am not satisfied with the program and would like to end it sooner rather than later.
Hi Patrice! We are sorry to hear that you are not satisfied with the program. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed July 12, 2020
Freedom Debt Relief was the first one I called and they are providing credit card debt relief for me. They make the monthly payments cheaper and they take the money away from my account every month. They settled one credit card already and they're working on the other one right now.
Thank you, Manuel, for the opportunity to serve your financial needs! We'd like to take this opportunity to congratulate you on your first settlement with us. Your hard work and dedication allow our negotiators to obtain the best settlements on your behalf. Remember to log into your Client Dashboard at www.fdrclient.com to view important updates regarding your account. Feel free to chat with us live if you have any questions as well! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed July 12, 2020
From everything I researched, Freedom had the best ratings and reviews. They are easy to deal with, which really proved to be true. I got the credit consolidation program and they did what they were supposed to do. It was more stand off and let them do their thing and then they would contact me via email or text and I'd reply. Then it was set in motion and I could see online and through the dashboard. So it was pretty much a streamlined, easy, transparent process.
We kinda tallied everything up and they gave me a couple of number options as far as payment plan per month and set which one was gonna fit for me best. We settled on an initial one and it only moved up a couple of dollars one time because I had some bills that had shifted their due dates in the month, which then affected my available funds at a certain point when the assets were supposed to come out. The negotiator was able to talk to the ones that were in negotiations or under contract if they were comfortable of moving it, and some increased by a couple of bucks. But it was pretty straightforward and easy to do. I'm pretty satisfied with my experience. Hopefully I never have to repeat that process again. But I've learned a few tricks throughout the last couple years.
Hi Mathew! Thank you so much for taking the time to leave us a review. We love to hear about our client's success, and it makes us happy to hear we were of assistance! If you ever have any questions or contenders, please do not hesitate to contact us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2020
Setting up account - Tim ** is a gentleman, makes you feel like he really cares about what happens to you, was always available, explained everything to perfection. A true professional and a joy with whom to work. Your customer service people, however, are short and rude.
LaRae, thank you so much! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Continue to lean on us if you need anything throughout this process! We can be reached at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed July 11, 2020
I was making sure that I was on the right track on my account. I was seeing how how I can pay off the last three accounts I had with the company. The customer service was wonderful explaining the process.
Hi Lisa! It is a pleasure to be able to assist you in obtaining your goal of financial freedom! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being apart of the Freedom Family!
Reviewed July 11, 2020
So far so good, feel much better already being in this program, feels like a weight has been lifted off my shoulder finally. Wish they would contact me a little more though about what's happening and all right now. Haven't heard from anyone since I started this program.
Welcome to the program, Michael! We are glad you decided to join us in becoming debt-free, we look forward to assisting you! For updates concerning your account, don't hesitate to reach out to Client Services (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed July 11, 2020
I've been trying to get a customer service person to help my sister get enrolled in the program but keep getting transferred, then put on hold, then get a survey, then disconnected. This is not looking good to her. Very disappointed.
Malissa, we are terribly sorry to hear about your mentioned experience with trying to enroll your sister into our program. We will be thrilled to have your family come on board with us when choosing to become debt-free. We would love an opportunity to make this right, which is why one of our team members will be reaching out to you shortly for further assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 11, 2020
I am so very pleased with everything that has transpired with FDR to date. They are open and above board with all transactions and keep me posted on all activities. I could never have made this kind of progress on my own. I am thankful I found them.
Thank you so much, Nancy! We couldn't be any happier than to see another satisfied client! We not only want to ensure our clients receive debt relief but also stress relief when dealing with their finances. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 11, 2020
This company always responds quickly to any of my questions I may have, that's why I like them so much. They settle my accounts accurately and let me know where I'm at in my program. They have the best customer service.
Thank you for taking the time to share with us, Sandra. We have many resources that keep our clients informed of our progress within the program. We work hard to settle the debts and resolve your finances. Thank you for choosing Freedom Debt Relief. If you have any questions, please call 800-655-6303.
Reviewed July 11, 2020
The process has been very good. I'm getting through some of my credit cards faster. Freedom Debt Relief is helping me.
Thank you for your review, Michelle! We are happy we can be of assistance to you. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 11, 2020
I’ve been with Freedom’s program for about six months and I’m satisfied with how they negotiated the accounts for me. Creditors aren’t calling all the time. I told them who my creditors were and they told me how much to pay a month in order to reach my goal. My timeframe is 48 months and I'm just barely getting started with them but they’ve negotiated with one so far.
Congratulations, Mary, on your first settlement in our program! This is a huge milestone to reach and you should be very proud of your efforts! We are thrilled to accompany the journey. As we continue your Graduation Path, please let us know how we can support every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed July 10, 2020
This is the best Company a person can find to get the proper information. I started two years ago and still continue to be dedicated to my debt account. They work very hard to get you organized and worry-free. You know you can't do it yourself when you practically are in a critical state. Thank you Freedom Debt Relief.
We appreciate you sharing with us today, Priscilla. We understand that many people are not aware of the options that are out there. We feel the review is super relevant and it speaks to uncertain times we see in the past year. We encourage folks to call us and allow us to show your options. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
Wonderful company and very helpful for individuals who need assistance during trying times. I would recommend this company to friends and family. My sister recommended Freedom Debt to us when we were hit with financial difficulties from an accident. My husband and I are finally able to see the light at the end of the tunnel.
We really appreciate your comments in regards to your program, Patricia. We review our client's financial situation and determine solutions that can address their financial needs. Our lower rates help increase the potential of flexibility and secure investments to resolve your debt. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
The person I talk to sold me on the phone by saying if you pay the amount discussed that by debt would be down and better yet in a year or less my credit which was good by the way would be the same and or even better and this would be possible simply by making my payments. This has been totally false.
Steven, we're sorry if you feel you weren't informed enough about our program and how it works. We work constantly to improve how we communicate with our clients at every stage of their journey with us, so we would love the opportunity to discuss your above experience with us. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed July 10, 2020
Overall I am happy but recently there was a mistake made that really cost me. I had called to change my payment date and increase my amount. This was done but he did not cancel the previously scheduled payment date and it cost me money with the bank because of a bounced payment which left me too short in funds for July.
Susan, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
Very happy so far with the process. Everyone I have had contact with has been very informative, patient, knowledgeable and has answered all questions I’ve had to this point. I feel a weight has been lifted and has relieved some of the stress. Thank you.
Valerie, we are over the moon to receive such stunning feedback! Each employee strives to serve the needs of our clients. Make them feel secured and address any question you might have. Please call our Customer Service at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
No looking back when you get with the Freedom Debt Relief program. This service was a huge outlet for me when all my debt started piling up. They are awesome and take care of you when those creditors call. Thank you FDR.
Sandy, we really appreciate your comments in regards to your debt relief program. We work hard to take the debt you have and consolidate your expenses to increase your cash flow. We strive to provide quality customer service. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
Updated on 5/20/2021: FDR has taken a lot of stress off of us. They're a very good company to use and they're great to work with.
Original review: We have been very happy with the way they negotiate our debts. They always keep us up to date with our account. I would definitely recommend Freedom Debt Relief to my friends and family if needed. They work hard to help us.
Thank you for your thoughtful review, Pattie. We work hard to get the best settlement with your creditors. We have the client Dashboard to keep track of your program progress. Thank you for choosing Freedom Debt Relief on your financial journey.
Reviewed July 10, 2020
I have been very happy with my experience using Freedom Debt Relief to assist me with eliminating my debt. By following their program and communicating to them my needs, I have already settled half of my enrolled debt. I would definitely recommend them!
It is rewarding to hear such great feedback about our Client Services team, Richard. We strive to make each interaction easy and understandable. We provide a rod of hope in your financial woes. Keep up the great work and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
The process was very helpful. I am very glad I contacted Freedom Debt Relief. I was able to become debt free!! This would have been lot more difficult had I try to do it on my own. Also, whenever I called the representative, the person answering had always be very courteous, helpful and professional.
Amazing feedback, Ryuta! We are so happy all your hard work has paid. Congrats on your success and we look forward to the coming success. Thank you for choosing Freedom Debt Relief to be part of your financial journey.
Reviewed July 10, 2020
UPDATED 03/24/2022: We were going to have to file for bankruptcy, but I saw your ad and it truly has saved us. You have settled so much of our debt, and for that, we are grateful. We will soon be done, and the stress of that will be over.
ORIGINAL REVIEW: We were at the point of bankruptcy and I saw the ad and called and although our payments are a little high they are way cheaper than what I was paying out monthly! Everyone I talk to is extremely helpful, professional, and nice.
Thank you for taking the time to share with us, Patricia. We are happy to hear that you were able to have financial relief with our rates. We make sure each interaction is positive. If you need any assistance please reach out at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
My husband and I are just finishing 4 years with Freedom and are just thrilled to be at the end of this long journey. I would say our experience would rate a 9 out of 10. Every single person we dealt with has always been kind, courteous, knowledgeable and understanding. I never felt as if I was being rushed off the phone or that the person was annoyed that I was asking an unimportant question. Never! I didn’t give a 10 rating for one reason! When we first joined we spoke to I would guess a salesman whose job it was to convince us to join! He was super nice, bright and he was the reason we signed up. We believed in him!
The problem was that we asked him if when we saved money on an account did we have to claim that money on our income tax. We were told by friends who had used different companies to consolidate their debt that they had to do this and it wound up costing them a lot of money. So we wanted to be certain this would not be a problem and he assured us it wouldn’t be and if we did get forms from the IRS all we had to do was have our tax preparer fill out a certain form and the problem would be solved! Of course that wasn’t true and for 4 years we had to count the money we saved on settled accounts as income and we wound up paying taxes every year we were in Freedom! But even with that we were happy with the results, paid off 48 credit cards, improved our credit immensely, and we learned how to manage our money better!
We never missed a payment, paid $2900 to Freedom a month and made sure everything was running smoothly. I was involved 100% in the entire process! I don’t think it can work any other way! I would recommend Freedom to anyone who has a spending problem! As a matter of fact, my daughter and her husband are enrolled and almost at the end of their program. For me and my husband, Freedom was a lifesaver without any doubt! It taught me so much about all the mistakes I made over the years and we are cured now of our bad habits and decisions! I thank all the employees who were always so nice and helpful when I had questions! Thank You, Lorraine
We appreciate you sharing with us today, Lorraine. Congrats and we are sorry to see the success that you have accomplished with our service. We try to make each interaction positive, easy, and understandable. Thank you for the great comments again and we look forward to your coming success. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
They are easy to work with, helpful, answer questions and give you good advice. They have always answered when I call and am given a live person. They are trustworthy and very knowledgeable. Have a Dashboard you can follow your account.
We really appreciate your comments in regards to your program, Patty. Our experience has allowed us to make each interaction easy and understandable. We encourage and provide hope for your concerns and come up with solutions. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
I am very happy with the settlement of three accounts at 40% of the credit card debts. You have done an excellent job in reducing my debt. I had to have a lot of patience waiting for settlement, it was worth the wait. Thanks so much.
William, we are over the moon to receive such stunning feedback! We work so hard to find the best settlement with your debts. Thank you for your dedication because your right this is not a quick scheme. This is a program to truly help you get out of debt. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
Freedom Debt Relief has helped me immensely with getting my debt taken care of. I am paying a monthly payment that I can handle. They have solved my debt for a much lower amount. I would recommend them to all who need it.
We really appreciate your comments in regards to your debt relief program, Sharon. We review your financial situation and come up with a specific plan that can help reduce your expenses and help achieve potential savings. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 10, 2020
I took Freedom Debt Relief off the internet, talked to them, and they seemed fair about the whole thing. So far, they've done okay by me. They have already paid off one of the accounts and they were into working on the second one. I've had good luck with them.
Congratulations, Ms. Small, on the progress you're already making! We are thrilled to accompany your journey to becoming debt-free. Thank you for taking the time to share the positive experiences you've had while in our program. Be sure to log into your Client Dashboard at www.fdrclient.com to view important updates regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed July 9, 2020
Freedom Debt Relief Straightened my life out. I would recommend freedom debt relief to everybody. And there's not an interest rate involved. Every time I called freedom debt relief everybody is so helpful. Even with legal issues they stepped in and took care of it.
Thank you for your thoughtful review, Tom. We are here to change lives and get you out of those financial woes. If you have any questions please call 800-655-630. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
This is the best opportunity to get my debt under control. Now I sleep at night, do not worry about the ugly phone calls all day long. Life is so much better for me. I can not thank Freedom Debt Relief enough.
It is rewarding to hear such great feedback about our Client Services team, Sherry. We strive to provide a solution that caters to your needs and well being. We are so happy you are making your journey work and we look forward to the coming success this brings. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
Updated on 03/03/2021: I called Freedom Debt Relief and from what I was told by Jade, the person I talked to, it sounded better than I believe it is right now. He made it sound like it was going to be such a relief and so much easier. After I got signed up and a few calls later, I tried to call him and got told that he no longer works there. So, he made me feel comfortable enough. I was hoping it'd still be him I was working with. There's not one particular person working on my account like they did when I talked to him. So, it feels like whoever you call, you lay and look it up and that's who you're talking to.
I'm retired and from what they take out of my check, it was a big chunk. So, I hadn't paid anything else with what was left and it was hard. It was a tight squeeze but I'm doing okay with it now. I’m managing alright. I've never had to go through this before and I'm disappointed with myself that I had to. Because usually, I always manage to keep everything paid. This one is still paying people but it wasn't what I went through before. I'm down to one, if not two bills left and then I'll be done as far as all negotiations on anything.
Original Review: So far I'm happy with the service. I don't have to worry about handling calls from creditors. Money is tight especially when emergency arises. Had to have roof repaired, it was tight but I'm handling it a lot easier than if I had to worry about paying other creditors.
Rose, thank you for bringing this to the public's attention. With so much uncertainty we provide a service that can help reduce your monthly rates and provided financial relief to regain sustainability. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
Updated on 03/02/2021: This is a very well managed program. I am very pleased with the process. They have helped me with my debt by negotiating with my creditors. I recommend them. They have already settled several of my creditors. And now I have 2 pending that should be settled soon.
Original Review: Very good experience. The program works very well. It has given me peace of mind with my debt. I always get my questions answered. And I have received good settlements. I highly recommend this program to anyone that has a large amount of debt.
Amazing feedback, Patricia! We understand that many of clients are coming form financial woes that have caused a great deal of stress. We appreciate the trust to take the first step and allow us to be part of your financial journey. We work hard to get the best settlements and keep you posted if anything important towards your settlement. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
I have been with FDR for 5 months and already they have cut my debt in half with the first two accounts. I have found FDR is easy to get hold of when I need to, and they have fully answered my questions and followed through with any and FDR with no reservations.
Thank you for taking the time to share with us, Harry. We work hard to find the best settlement when negotiating with your creditors. Our years of experience and multiple platforms of communication allows us to address your questions effectively. If you need anything please reach out to us at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
To be honest, I was a bit skeptical about FDR because I never relied on anyone to bail me out if my own troubles. I let some time pass before I submitted a review to give an honest assessment to anyone that may have that same mindset. I am quite pleased to say, that I am so extremely happy with the help FDR gave me. They are legitimate and would really help a person out if given the chance. They are true professionals and they took care of everything, and really lifted a weight off of my shoulders. I am very, very close to being done and out of debt. Thank you guys for everything! Rick
We appreciate you sharing with us today, Rick. I think you are speaking to our culture of today and the uncertain times that our ahead. We have years of experience and strive to make each interaction easy and understandable. If you need options to improve your financial journey please give us a call. Rick continue to reach out to us if you have any questions at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
The agent I spoke to was very helpful and took the time to figure out how much extra money needed to be deposited and exactly when it would need to be deposited. He was very considerate. I would recommend Freedom Debt Relief to anyone that I thought needed this sort of help.
Stephen, we are happy to assist you in any way we can. Thank you for reaching out to our Customer Service at 800-655-6303. To keep track of your progress, check out the Client Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
I had to change my debit card recently and wanted to know would it interfere what is deducted every month from my checking acct. The representative told me no. Everything will remain the same with my account. It didn't take more than 15 min. to give me the answer I needed to satisfy me.
Patricia, we are over the moon to receive such stunning feedback! Our experience has allowed us to make each interaction easy and understandable. If you have any questions continue to reach out to our Customer service at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
Updated on 02/18/2021: Although letting our debts go past due has killed our credit score, the stress relief from not receiving many collection calls everyday has been wonderful. The couple debts that we received court action on were handled so efficiently that we didn't have to go to court and they are now being paid. It's been so easy for us to get out of debt. A little more to go and we will graduate
Original Review: Although the fees seem to be charged monthly and seem to add up to the amount you would have paid if you paid each account in full, the lack of stress from being continually bombarded by collection calls and lack of finances is worth every cent.
Patricia, thank you for bringing this to our attention. We are so glad that you have seen real success in your financial situation. We are continuing to fight for the best settlement. We want to make sure that you get savings compare to the amount of debt you enrolled. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
This program has been great in helping me with my debt issues. Thanks for your help. My debt was causing significant anxiety and didn't know where to find help. I came across your website and nirvana. Please continue giving the great help you provide.
We really appreciate your comments in regards to your debt relief program, Willie. We strive to engage with our clients and learn about their financial woes. We are excited to find a solution that fits your needs. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
I’ve tried to talk to someone regarding my difficulty paying the monthly amount since March. I need to hold back a payment due to needing car repairs and needing to go to a doctor. I do not have health insurance. I just need one month to get caught up on things I desperately need but no one will listen.
Noreen, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review. THank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
Very pleased with the debt resolution of my accounts! Prompt professional service! The client dashboard is a great way to watch the transactions being resolved! You can log in at any time and stay informed of the debt resolution! Great debt resolution company!
Mabel, thank you for your thoughtful review. We are thrilled you are using one of our resources to be engaged in your program progress. If you have any questions you can also call 800-655-6303. Thank you for choosing Freedom Debt Relief on your financial journey.
Reviewed July 9, 2020
This program helped me tremendously to get my debts paid! I was struggling to figure out which bills to pay while maintaining my lifestyle. I saw a advertisement for Freedom Debt and called to get information. The representative was awesome and explained the program to me. I joined that week.
It is rewarding to hear such great feedback about our Debt Relief Program, Najah. We enjoy speaking with folks and learning about their financial situation. We work hard to find a strategy that can be compatible with your current lifestyle. We look forward to the coming success and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
Plan was well done and clearly presented. We appreciated the patience and professionalism of the people who worked with us. The workability that was presented to us was practical, and fit easily within the framework of the new approach to the lifestyle we were now committed.
Sallie, amazing feedback! Our experience has allowed us to take a complicated industry and make it easy and understandable. Each interaction we strive to bring quality customer service. We understand that our clients require flexibility and our company is more than willing to accommodate options the cater to your needs. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
Freedom Debt Relief has worked wonders for me. They are still in the process of settling my past due accounts, but the process has been smooth sailing. The company is easy to deal with and the customer service representatives are all very knowledgeable and polite. I'm glad I chose Freedom Debt Relief to help me.
Thank you for taking the time to share with us, Susan. We are thrilled to hear the success and glad to see the hard work is paying off. We strive to make each interaction positive are pleased to address any question you bring. Please call our Customer Service Team at 800-655-6303 if you need anything. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
I was hesitant to start the process with Freedom initially because I read mixed reviews. I asked the first contact about them and he told me upfront that there were ideal situations, imperfect situations, and some that just did not work with the program. I understood that my credit score could suffer during negotiations and I knew patience was required. Also, there are fees. I settled a very small debt for more than the settlement letter the creditor sent me, (once the Freedom fees were assessed), but I was able to roll it in to my monthly payment, avoid the stressful negotiations, and know that my settlement was covered by the deposits in my dedicated account.
Can you do it without Freedom? Yes and no. I could probably have settled some of the accounts myself, but one in particular was settled as part of a bulk negotiation for a small percentage of the balance owed. That one account made all of them worth it. I have found all of the representatives I have contacted to be professional and flexible. They sincerely want to help. I am very happy with the process and look forward to my “graduation” date.
We appreciate you sharing with us today, Shayna. We are excited you have taken the first step to resolve your financial woes. We work hard to find the best settlement to keep you posted on upcoming changes. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 9, 2020
When I first joined I was told about 3 years. When all is said and done it will be about 5-6 years. Maybe with amount of debt my expectations were high but this is what I was told. Otherwise, everything else has been good.
Thank you for bringing this to our attention, Debbie! Please understand the length of the program is an estimation based on the settlements received from each of your creditors and the funds accumulating in the account every month. We will continue to work on your behalf and be sure you stay on track with your graduation path with us. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com to receive updates on your account. Thank you for choosing Freedom Debt Relief!
Reviewed July 9, 2020
My experience with Freedom Debt Relief program has been amazing thus far. While I may have a long road ahead of me, I am no longer feeling overwhelmed knowing that I'm in great hands to help me get on a path where I need to be financially. Already my own mother would be using this service once I'm done. Thank you.
Thank you, Stephanie! We are so pleased to hear we have been able to relieve your stress as we work towards your goal of becoming debt-free! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 9, 2020
Updated on 02/06/2021: I couldn't be more happy with the customer service and program that I am in. It has been smooth sailing so far. It really does work if you have patience. I even received a summons and they settled within a week. It is far less stressful than dealing with out-of-control finances. Every single person I have dealt with has been extremely responsive, friendly and respectful. I know I will be treated in a fast and efficient manner. They are a fine example of exceptional customer service. I would highly recommend.
Original Review: I had a lot of reservation going into this program. I didn't know if it would work or if it was a scam. It is working out great so far and I'm only 6 months into the program. It is very easy to do and I like that all of the information can be found online very easily. It is easy to understand the process and the communication has been great. I will say I have not been as pleased with their sister company Freedom Consolidated Loans. I was offered a loan and then turned down due to debt ratio. They should have done a little bit more homework before getting my hopes up. It was very disappointing considering they already should have my information. Why make an offer and then rescind. Very discouraging. Apart from that, it has been a pleasant experience.
Thank you for taking the time to share your experience with us, Tim! We are sorry to hear the results with our sister company was not what you expected, however, keep up the great work with us and you'll be debt-free in no time! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions related to your graduation path. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed July 9, 2020
Freedom Debt Relief doesn’t have a program to help with Cov19 money issues, but the rep looked at my numbers and was able to help me delay a portion of my payment anyway, and I’m invited to call back next month in case I need help again the. Good communicator, very much appreciated.
Hi Ann! We understand Covid-19 is putting an extra burden on people right now. That's why we have created a process where our agents can make adjustments best fit for your graduation path during this time. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed July 9, 2020
Freedom Debt Relief has been very understanding during this COVID-19 crap. It has polarized my little small business and they've been very understanding with me that I'm not able to pay what I was. I am still giving money towards my debt. It was kinda rough at first, getting used to the process as creditors are gonna try to bulldoze you and try to scare you while Freedom Debt Relief is working out things for you. But the process is well worth it. I understand the stipulations when it comes down to letting them know ahead of time whenever payment is getting ready to be due. I try my best in a timely manner to let them know that I'm able to make the payment or when I'm not able to make it. So I don't have any surprises and have overdraft fees coming out of my account that I cannot afford. They've been there for me and I have a graduation date of next year.
Hi Marian! We are pleased to hear even though these difficult times you can still lean on us whenever you need anything. We understand hardships occur, which is why we are sure to give you options best fit for your situation. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 9, 2020
My score was 769 and because of two issues that happened a little over a year ago, they quickly went really down. It went down into the mid to high 400s. I got a text on my touch phone from Freedom Debt Relief and I decided to give them a call and see what was going on. The reps are very kind and always helpful. My score has started to crawl back up a little bit. It’s in the 500s now. That tells me something is going right with Freedom Debt Relief.
Thank you for your review, Michael! We are happy to hear that you are satisfied with your results thus far! Keep up the great work, and we will continue to do our best work in getting you the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 8, 2020
I have been pleased with all aspects of my experience with FDR. They have been offered constructive suggestions. FDR has been prompt in their response to my questions. Trey **, my counselor, has been great to deal with and very responsive.
Thank you for such an amazing review, Donald! We are so pleased to know we have lived up to your expectations thus far in the program. We can't wait to guide you to the financial future you desire! As we continue to work on your behalf, reach out to us if you need anything, please reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 8, 2020
I feel that FDR was well informative and explained in detail what to expect as I continue with this process of being debt free. I was struggling trying to pay my bills with the little income that I receive monthly and at times I did not have but $20 left until the next month to buy food. I thank them for all their help.
Thank you, Jennifer! We are so glad our team of professionals could be informative for you throughout your time with us. We truly care about our clients and want to be sure you are aware of all your options when becoming debt-free! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed July 8, 2020
Freedom Debt has been exceptional and very prompt in negotiating payoff on my debts. They are also very diligent about keeping me up to date on all matters. I would highly recommend this company to others. I was referred by satisfied customers.
Why thank you, Brenda! We are so happy our team of negotiators has been able to provide you fast results when relieving your debt. Just remember each month as you fulfill your program commitment, you get one step closer to being debt-free! Please contact our Client Services team at 1-800-655-6303 if you have any questions regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 8, 2020
I wanted to go with a debt relief provider that was a solid company that I know will take care of me. I did background research and saw that Freedom had a good reputation so I went with them. I listed all my debts for their reps and they set up a plan for me. We talked for a bit and we came up with an amount for me to pay. We've gone from there and things have been very simple. I usually get a text from them saying that they're going to make an agreement with one of my creditors and they're asking me to approve it. A year after I enrolled, I sent them a text to increase the amount I was paying when my finances changed.
It would be nice though if they could give me an update periodically regarding where I am in the process. It would be nice if I could log into my account and see a bar graph saying I'm 2/3 of the way. I prefer to find this information rather than talk to somebody about it. Regardless, I'm very happy with their service. I recommend Freedom.
Thank you for sharing with us today, Ms. Mcbride. It sounds like your program is going as expected. Congratulations on the many successes you've had with us already! We are excited to be on this journey with you to financial freedom. Be sure to log into your Client Dashboard at www.fdrclient.com to see how close you are to a debt-free future. Thank you for being the best part of Freedom Debt Relief!
Reviewed July 7, 2020
We have been pleased with our experience so far. They have always been very prompt to respond to questions. They have been helpful, friendly, and courteous. They are sincere and explain things in everyday terms so that it's easy to understand. We would recommend them to anyone needing this type of services.
Thank you so much, Richard and Lorrie! We are pleased to see you are satisfied with your experience with our company. Our professionals will continue to give you grade A service while we finish your graduation path of obtaining financial freedom! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed July 7, 2020
Enrolling with Freedom Debt was relatively easy. Everything was transparent. So far, everything has stayed the same from the beginning. I was able to up my payments, which is good.
Awesome feedback, Ms. Hill! We're glad to hear the proper expectations about our program were set for you. Great job taking the opportunity to accelerate your Graduation Path! If any questions do come up, always remember our Client Services team is available 7 days a week to provide immediate assistance. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed July 7, 2020
The customer service was great. I haven't had any difficulty whatsoever even when something comes up. One time I had to add another account to it and I was out of town. I didn't have all my information in front of me, but I was able to look it all up in my phone. Freedom Debt Relief worked with me and I was able to do it. At first I was getting a couple of emails and I didn't know if it was all Debt Relief or somebody else that works there. I was confused at first who the email was from. But the process was real easy once you got everything done. I was really afraid at first that it was just a scam and it wasn't gonna help me, but it has helped me. I did get a couple of big debts settled already.
Hi Martha! Thank you for taking the time to leave us a review. We are happy to hear you are satisfied with the program thus far! Keep up the great work, and if you ever have any questions or concerns, please do not hesitate to reach out to us. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 6, 2020
I enrolled in for program several years ago. I have made my payments and they have set up a dashboard to watch my progress. The website shows no additional payments are due so I called customer services and they said I owe two more payments. Enough is enough. Their response when I called in was that the website dashboard is an estimate. It doesn’t say that anywhere. If the website that shows my account is completed then I can only conclude I am done. Why would they say I owe more money? Such a ripoff. What can I do?
We appreciate you voicing your concerns with us, Mr. Bridges. Unmet expectations are frustrating for anyone. The length of our program is estimated. However, we understand our clients rely on the Client Dashboard to keep themselves informed about where they are on their Graduation Paths. We sincerely apologize for any frustrations caused and would like an opportunity to provide a thorough overview of your account. One of our account specialists will be in touch shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 6, 2020
Updated on 11/03/2020: Very good and professional service.. I highly recommend to everyone their debt relief services. Have been in the program for three months and and they already managed to have lre seven out of eleven in the process for being settled and three more are targeted for settlement. That's amazing.
We are still at a starting point but so far my experience with the Freedom Debt Settlement agent was friendly and professional. Upon signing up t the program I saw my Credit score drop by 8 points. Hope it will start going up again after few settlements are made.
Welcome, Nicholas! We are thrilled to begin this journey with you of becoming debt-free. Our program could impact your credit rating, but the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. Please don't hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed July 6, 2020
Mostly good. Not enough contact. Should use primary phone for contact. Cell phone service here is poor. Scheduled contact was lost due to cell service. Don't know if you are contacting my debtors. I am getting calls for two months non payment. Has my debt with MEDKEY been added. I sent a letter with that info about two weeks ago and no confirmation.
Hi Charles! Thank you for bringing this to our attention. We want you to be able to stay up to date with your progress throughout your journey with us. Please reach out to our professionals at 1(800)-655-6303 to update your contact information and go over the details of your account more in-depth. We look forward to assisting you! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 6, 2020
They really helpful. I lost my job due Covid-19 and they help me to not took any payment till I back to work, they just want to make sure I am ok. Everyone who I talked to the phone were also so nice.
Aldo, thank you for taking the time to give us your feedback! We understand the recent pandemic makes it difficult to stay on track with your program. However, please continue to lean on us if you need our assistance with anything during this time. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 6, 2020
Freedom Debt Relief is doing their best to help me. They've achieved some success and they've gotten some of my debts with them to work. I'm pleased with them so far.
Reviewed July 5, 2020
We saw Freedom Debt Relief on TV and we looked at their history and it had good history to it. We applied and I like the program 100%. We had our payment plans and now, we’re almost debt-free. It took a lot of pressure that I had too.
Thank you for the review, Martha! We are happy we can be of assistance in helping you reach your goal of becoming debt-free! If you ever have any questions or concerns, feel free to give us a call. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 5, 2020
I was online, and when I put a search for consolidation, they were the first ones that came up. I clicked on the link to see the information. 21 years ago, I did consolidation and bankruptcy, so I knew more or less what they wrote. When I clicked on it, somebody called me and we spoke. We had a consultation over the phone and I liked that they got to me very quickly. They gave me a good rate. I put in my eight cards, and I don't pay that much, and it's for two and a half years.
So far, everything has been good. I feel that they handle the account very professionally. Whatever I didn't understand, they took out time to explain it. They were very calm and they were very patient with me. They explained everything to the tee. It's like there was nothing I couldn't understand 'cause they were very clear with their words.
Congratulations, Luz, on the amazing progress you've made! You are doing a terrific job making your way toward debt-freedom. Thank you for sharing with us how pleased you are with our efforts. Please remember to log into your Client Dashboard at www.fdrclient.com to view the progress you're making. You can also see important updates regarding your account. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 4, 2020
Just getting into the program and, so far, it has been great. FDR staff are considerate and explains everything in detail. If you have questions, they are eager to answer them for you. Great decision when I decided to go with them.
Thank you for sharing your review with us, Sherry! We are so happy our agents could keep you informed throughout this entire process. We enjoy supporting you every step of the way! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed July 4, 2020
The rep explained to me that my graduation from debt might be sooner than originally expected, because FDR will negotiate with creditors to accept less than agreed upon to close the account. She also explained ways I could restore my FICO score, which currently shows very late or delinquent payments, even though it's because I stopped paying during the settlement process but will not owe money in another few months. She was very pleasant and knowledgeable.
It has been a challenging four years. One major bank issued a subpoena to get their money, even though they had received information about my FDR account and a plan to repay them. Luckily, FDR has a legal team that intervened. That bank got its money and dropped the court case. My wife and I are happy to use a professional company to help us eliminate our debts in a legal, organized fashion. We have saved money without being hounded or shamed by creditors. Our financial obligations will be fulfilled and our credit rating should be excellent again in a few months.
Hi Neil! We appreciate you taking the time to leave us a review. We know how stressful it can be to handle legal accounts, but, we are glad your program was able to move forward accordingly. Don't ever hesitate to reach out to Client Services if you ever need anything at (800) 655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 4, 2020
Once we got everything started, it was just a wait period of a month or so before everything took place or when they heard anything back from the creditors. I had 10 on the program and I'm already through with six. So, they went fast and the process wasn't bad at all. I had more credit cards than I had money. They could settle your debt for half or 60% of what it is. You can see it and they show you a breakdown of how many payments they're gonna have with the creditor. It starts off with a small payment, then it'll go into a bigger payment. It would tell you exactly how many payments you have and once it's paid off, it's paid off. They give you the exact graduation date of when everything will be done. It's no joke and they're not a scam.
The customer service at Freedom Debt Relief is okay. If you have a question and you call, somebody answers the phone. They resolve the issue over the phone if you need to add a creditor or postpone a payment. They stop the payment and they'll get it when you tell them to get it. They're good about doing that without a penalty so, I don't have any problems with the company at all. If you have an issue, they don't have a problem with helping you out. The program works. It's less stressful with me having all the credit cards that I had. The money that I give them every month is enough to pay what they need to pay and I've seen results. You get letters from the creditor saying your balance has been paid in full. I've got a couple of letters from a couple of creditors behind that. So, it's fine.
Your credit is going to suffer a little bit and you find that out in the midst of all of that. But if FDR wanna be forthcoming and tell people that upfront and give them the option, that would be good or even better. If you need this particular situation to go away, a debt relief program is not a bad thing to do. Once your credit is fixed and you've established payment history with the other credits you have left, your credit score will go up anyway. So, those charge-offs are there, but eventually, it'll get better or you just figure out a way to get them off your credit report. Other than that, I haven't had any issues with the company at all. What they said they were gonna do, they did.
Reviewed July 4, 2020
We found Freedom Debt Relief through a search online and one of the reasons why we went with them over some of the others were the reviews that other customers had left about how well Freedom Debt Relief worked with them and other people's experiences with them. The process for getting started was very simple. They walked us through every step of the way and told us what to expect. They mentioned in going through the process that we would have to stop paying the things that we were paying on so that they were then behind and they could work with the companies to settle.
They told us how to respond when we got letters in the mail, when we got calls from debt collectors and where to send that information to. They answered any and all questions that we had. We haven't made it to the end of any of the settlement plans, but every single one of the debts that we had with them, other than one, has been put into a settlement plan already. Freedom has been an amazing company to go through.
Reviewed July 3, 2020
I enrolled in FDR in June 2018. I couldn't be more pleased with the settlements so far. When AE sued me there were lawyers available to handle the settlement. I wouldn't have a clue how to proceed. I am not able to make large deposits but they seem to be able to work with what I can squeeze from budget. I had a medical procedure last year and maxed the one credit card I have and used all the money in checking. Customer Service allowed me to reduce payment for 2 months to get caught up. I would recommend FDR to anyone who has abused their credit cards;
Thank you for sharing your experience, Peggy! We are glad to hear everything in your program worked out accordingly. We look forward to assisting you through your graduation path! Remember, you can check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 3, 2020
I called to make provisions for an early deposit to be completed. Your representative was knowledgeable in assisting me set up an early deposit. Once I had explained what I needed to do do she was able to set up what was needed for the deposit to be completed.
We are so pleased to hear that, Mary! We are glad we could help you get a step ahead of your graduation path by adding additional funding to your account. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 3, 2020
I would highly recommend Freedom Debt Relief to anyone who has financial crisis. I am just a beginner in this but the service from everyone has been fantastic. If you have questions they are there to answer any questions for you. It's easy to set up and it helps put your mind at ease.
Welcome to the program, Lisa! We are excited to see you start this journey to financial freedom, and we look forward to supporting you along the way. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 3, 2020
I was first doubting which company to select so I went with FDR. It has been 6 months and they have already done a settlement with 3 accounts, including my 15000 loan. They are very transparent and their dashboard is a blessing. Every time I call I am greeted very well and with respect, something I value. I now have peace of mind and know that I am on the correct path. I would give it 6 stars if I could. Thanks FDR!
Henry, congratulations! We are thrilled to hear how well the program with us is going at this time! We enjoy receiving the best settlements on your behalf and being able to provide them in a timely manner. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed July 3, 2020
Excellent, well organized, forthright and educational services. I highly recommend their services. Time for telephone discussions was prompt and well worth the time to strategize with Aaron **, my consultant. He developed an excellent, cost effective plan for me to alleviate my debts.
Hi Kathy! Thank you for sharing how great our agents have been when setting your program when starting with us. We are excited to help you reach your financial goals of becoming debt-free, and we are here to support you at every step of this journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 2, 2020
FDR received enough money to pay our accounts off in full months ago. They calculated it with us. They never did a lump sum payout and ended up originating more costs. They continue doing it to this day. After putting over 4 grand on the account and waiting a month for resolve we called and was told the reason they didnt request the lump sum was because we needed another 300 something dollars. I was upset but I paid it and was told it was being submitted for escalation.
After a couple of weeks I called to check on things and was advised I needed to pay another 170 something dollars. I argued it this time and the guy went over the account and came up with the amount with me which I honestly cannot fathom how the last 2 people got it wrong. I paid the amount and was told it would be processed for escalation again. Weeks later I call again because we are in the process of buying a home and need proof the accounts are paid by closing. Well I'm advised that I owe another 90.00 or so. I told the girl I wanted a full breakdown because this is not right at all. She breaks it down for me and says, "O you're right. You do have enough. I will submit it for escalation." I explain the whole past with her and she just apologizes and says this time it will be good.
I wait 1 week and call back. I get a young guy on the phone who tells me I owe more money and I tell him, "No. I was promised last week I was good and that everything would be handled." I ask him for a breakdown and he hangs up on me. I get on the chat feature and talk to someone and she breaks it down and says she sees enough money and doesnt understand why I was told I owe more.
So now I waited almost a month I think and I called yesterday. I get a woman on the phone who really upset me. Instead of finding a solution for the fact that they keep adding more money to my accounts she just mocks me by continuously saying how she understands how buying a home can be so stressful. No, I'm stressed because I'm being robbed by this company. She tells me they are nonprofit and dont make anything off of my program continuing and their goal is to close it out, but then tells me the reason my fees keep going up and my lump sums are being rejected by their bank is because I'm being charged fees each month for the program. They take 21.95 per month. She advised me to put a couple hundred on the account to make sure theres enough money. By time their bank gets my request it will still have enough and they will refund me any extra.
I literally cried in so much anger on the phone with her. I advised her how I've been down numerous times. This is the last deposit needed and yet here I am again being told I need another 75.00. I literally feel trapped in this program and I'm scared to even put more money down at this point because I am constantly told lies. When you talk to FDR you are not talking to their bank. They will tell you they are nonprofit and they make nothing off of you. That's because the bank does. I think its crossroads bank. And the settlement fees are crazy. Between settlement fees and the monthly fees you pay more. I dealt with that because they were doing the leg work for me, but now they are sitting on my money and just racking up fees. It is not right at all what they have done to us. And the fact that they can see this and they wont make it right is just beyond me.
Also before I talked to the last lady I talked on chat and was told they were reaching out to my creditors for lump sum payout but they werent responding. They advised me that I could reach out to them myself and I could request the money from my FDR account in that amount and pay it myself. Me and my husband called Capital One and they advised us that they cant negotiate with us because FDR has power over our account now but they talk to FDR daily and take lump sums all the time. They looked and seen that no one had reached out to them from FDR. So we were completely lied to. This is the most awful feeling.
We are coming up on closing on our home and we will have no proof of our accounts being paid off. We are looking at March of 2021 for our last payment to a creditor and they continue taking 25.00 per pay period because it's the lowest they could put our biweekly deposits at until the accounts are paid off. So 50.00 sometimes 75.00 per month is still going into the FDR acct, so why are the fees continuing to add up every time I call. Anyways I seriously couldnt hold it in anymore so that is why I am finally writing this bad review. I hope it helps someone in the future.
Nicki, our sincerest apologies on how our program has taken a turn when attempting to complete your graduation path with us. We never want our clients to feel trapped! We simply want to see you resolve your debt and access the financial future you desire. We would love an opportunity to address all of your concerns and finish what we started in helping you reach your graduation path. One of our experienced team members will reach out to you shortly. Thank you for bringing this to our attention and choosing Freedom Debt Relief.
Reviewed July 2, 2020
I’m very happy with the outcome even though it took 4 years to solve it. I recommend other people to do the same. In the future if I have the same problem I will contact them again. Their customer service is very good and polite. They keep informed of what’s going on.
Eliezer, thank you for sharing your thoughts on the program with us! We are so glad you choose us to help guide you through this journey of being financially free! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com.Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed July 2, 2020
Updated on 02/04/2021: FDR has been a godsend for me. Not only did they help me clear up my debt, but they did it in a friendly manner. Every call was very pleasant, professional, and knowledgeable. I would definitely recommend using FDR to clean up your credit!
Original Review: Because of unseen circumstances I found myself in deep debt. FDR helped me not only work out of my debt, but relieve my mind as well. They are very customer driven. Would definitely recommend them if you are having debt problems.
Thank you so much, Barbara! Our goal for our clients is not just to relieve our client's debt but also to relieve their stress when handling their finances. Feel free to lean on us and to reach out to Client Services at (800) 655-6303 if you ever need anything during your time with us! Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed July 2, 2020
I lost my job because I was sick and I had too many credit cards. I needed to get some bills paid for and I knew I was gonna fall behind. I was reading up on debt relief and I heard about Freedom on a talk show. So, I called up and they were very friendly. They helped me, so I picked them. Getting started with their program was pretty easy. They asked me how much I make and walked me through the process. They also told me what to do with the people who are calling me for money and were very timely in answering questions. You can call them any time you want and they'll talk to you. They have a law office that works with them and that's very helpful, too. I give them my money every month and they take care of my bills. I'm very glad I went through with them.
Freedom Debt Relief works with you on how much you can afford and if you feel you can afford more, then you push the payment up. It's very easy and they help you through. If you're really struggling hard or you don't have any other income, they also work with you. Right now, I feel like my bills are getting paid for. It also works that Freedom Debt Relief works with the company itself. If you owed $1,000, they'll work with it and maybe get it down to $500. I pay them a small fee, but that's worth it if they take $500 off of a bill and make it a 100. All in all, having them is a big relief and now, I don't get any phone calls and things are all taken care of. If any of my friends would need someone to help them, I would give them Freedom Debt Relief. I would tell them to talk to their reps, that they will help, and they'll feel better at the end. They'll also start learning themselves and not want any more credit cards.
Thank you for sharing your review with us and the community, Joyce! We enjoy helping you along this journey, and we are so excited to hear how well everything has been going for you with us! Let us know if you need anything, our Client Services department can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed July 1, 2020
I had a great experience with Cory ** and the process of getting my account going was very fast. I have high hopes for this program and I hope this is the first step to get out of debt sooner than I thought.
Thank you, Marlen! We work extremely hard to make the steps of the program as comfortable as possible. We know how big of a step this is, and we look forward to guiding you to a debt-free future. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 1, 2020
Hello ???? and thank you for your professional ways to manage my account. So far I don't know people with money deficits whom will need your services. In case that I meet someone with this particular need (debt solution) definitely I will immediately recommend your services. Thank you. Roberto
Hi Roberto! We appreciate you spreading the word about the benefits our program can provide concerning your finances. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 1, 2020
I am very pleased in transferring my credit card debt to Freedom Debt Relief. My only problem with FDR is communicating with them when I have questions about my account agreement. My latest request is to revised my debt listing which I am still waiting on a response from FDR.
Hi Searcy! We certainly want to make sure you have all the details of your program with us. For the most effective results, please reach out directly to our team of professionals at 1(800)-655-6303. They'll be happy to assist. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed July 1, 2020
Doing good on helping me get credit cards paid off. Your people are polite when I talk to them on the phone. I would make a recommend them to your company if they need help with their credit card problems.
Thank you for taking the time to give us your feedback, Karl. We couldn't be any happier than to see another satisfied client! Please lean on our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com for support throughout your program. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed July 1, 2020
I’m just getting started in this program but so far I have really enjoyed it. It’s also helpful to be able to pull up my account and see my progress. My debt consultant is always there when I call him to answer any question that I have. I’ve enjoyed this program so far and I’m looking forward to see the ending result.
Hi Saporia! Thank you for taking the time to leave us a review! We are glad you find using the online portal to be easy when keeping track of your success among the program. Please remember, if you need anything, reach out to us at 1(800)-655-6303, and our team of professionals will be glad to assist you. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 1, 2020
If you are fighting with your creditors all the time please go to Freedom Debt Relief. I was honestly going to pay them all their money back but hardship happens. I even ask them nicely to please just let me have 0% interest so I can pay them off and they always said that is not available for you at this time. That is not Right at all. So Go FREEDOM DEBT RELIEF.
Timothy, we are grateful you decided to allow us to assist you through this journey. We can't wait to see your success! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 1, 2020
In March I worked three jobs. At the start of COVID-19 in Texas, I lost two of those jobs and still haven't been able to return. I needed to adjust my next monthly payment. The rep was able to and extremely kind and professional. Obviously these are hard times for everyone and she was very understanding and non-judgmental.
Cathy, we appreciate you sharing your experience with us! We are here to support you at every step of your debt-free journey, even if you find yourself going through a hardship of any kind. Contact Client Services at (800) 655-6303, and we can help anytime you have any questions or concerns about the state of your graduation path. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 1, 2020
Thanks to Freedom Debt Relief, I no longer have problems. They handle all. Great company and good service. They have paid off most of my creditors and I didn't have to do anything. I am happy I found them. I would recommend them to my friends and family.
Thank you for the great review, Rose! We are glad we could provide you with an effective solution. We hope to continue to provide you with excellent service as we get you to a debt-free future. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 1, 2020
It’s OK, a lot of fees. When it’s all said and done, not really saving as much as I thought. And my credit will be ruined for quite a few years. Wish I would’ve explored more options. Then they are paired with a company that tries to get you to take a loan out and pay off Freedom Debt to help get your credit back on track. But here we go with a whole bunch more fees again.
Reviewed July 1, 2020
It was a little scary at first, being told to stop paying my debts, but it's looking better and better. I have one settled and I'm feeling much better. Looking forward to more progress. I've had good results with customer service when I've had questions. Thank you.
Joyce, we glad you allowed us to serve your financial needs! We will work hard to get you the best settlements possible. As we continue to work on your behalf, reach out to us if you need anything, please reach out to us at 1(800)-655-6303. One of our experienced team members will be happy to assist you with anything you need. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed July 1, 2020
I had a bad experience with 321Loans. They only took my money. They never made the payments so they made all my debts even worse. Then somebody told me about Freedom and originally, I thought it was them when I chose 321. I spoke to Vicente and he explained to me it's not the same thing. It's been two years since I signed up and I'm very happy with the company. They send me emails and I’m free to check what they doing with my money. They ask me where to put the money and I agree with them. When they do something, like talk to the people that I owe money to, I'm happy about it. Freedom Debt Relief is wonderful.
Greetings Dora! We are thrilled to hear great the program has benefited you during this time! We know that this isn't always an easy process, however, as long as you stay committed, you will have the financial future you desire in no time. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 30, 2020
Everyone has been very helpful with our account. Our personal representative has been able to get answers for us if we didn't understand the dashboard for example. Even the legal team has helped us get the settlements negotiated in a timely manner.
It's our pleasure to assist you throughout your graduation path, Lois! We like to ensure our clients have our support every turning point of their program, so please continue to lean on us if you need anything. Also, remember to check for updates through the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 30, 2020
I like the way payoffs are working. Seems to be in a timely manner. Saving on the settlements seems to be satisfactory and what I hoped they would work. Would be a good service for anyone hoping to get out of debt.
Thank you for the great feedback, Lonny! We are pleased to hear about how well the program is going for you at this time. Keep up the great work and stay committed, you'll be debt-free in no time! As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 30, 2020
Cory was great! Got enrolled in an hour or less. Enrolled $13500 at the rate of $106 a paycheck, 48-month payoff. Only one credit card they couldn't take on. Look forward to getting on the road to being debt-free.
Welcome, Christopher! We are so happy about how pleased you with your decision and choosing us to help you become debt-free! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 30, 2020
So far I have had nothing but great results from Freedom Debt Relief. The customer service has been outstanding and I am seeing my debt go down faster than I imagined. I highly recommend them to anyone looking to get out of debt.
Terrific feedback, Jarrod. We enjoy hearing clients share how excited they are about their progress with us. It is an honor to provide a solution that assists you in reaching your financial goals. We also appreciate you for complimenting our efforts and recommending our service. Be sure to log into your Client Dashboard at www.fdrclient.com to view any important communications regarding your account. Thank you for choosing Freedom Debt Relief. Keep up the amazing work!
Reviewed June 30, 2020
The staff was knowledgeable and helpful. I never felt rushed to make a decision when inquiring about my options. The dashboard is helpful in seeing my progress and then next steps as well as information to assist in future saving and credit building.
We appreciate how confident you are with your decision to enroll in our program. Thank you, Kristie, for sharing your experiences and how you've benefited from using our service. Our ultimate goal is to educate our clients on how to better their financial habits. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed June 30, 2020
Thank you for the continued service and follow up. Hoping to resolve my debts soon with the help of your qualified staff that will continue to increase my credit rating over time. Half of my debts have already been resolved. Thank you again.
Terrific job! Congratulations, Mr. Cuccia, on the progress you've made toward your debt-free future! We are honored to support you every step of the way. Thank you for choosing Freedom Debt Relief to be your guide to financial freedom.
Reviewed June 30, 2020
I have been so pleased with my entire experience. I have a mess on my hands yet Freedom Debt Relief has never made me feel bad for the situation that I am in. They have resolved one of my higher credit cards and reduced my debt by almost half. All I had to do was made my monthly deposits. I am so grateful that I signed up with this company. My credit score has already gone up. Thank you!
Our pleasure! Thank you, Khrysten, for sharing your positive experiences with us. We are thrilled to be a part of your journey to financial freedom. Congratulations on the amazing settlement! Our negotiators stride to settle balances as efficiently as possible while saving our clients as much money as possible. Always feel free to reach out to Client Services with any questions or concerns that come up. We are available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed June 30, 2020
Freedom Debt Relief has a nice customer service. I’m okay with the company too but it takes longer to negotiate with the creditors. It would be better if they would get more into that. My due date is gonna be 2023, which is a long time. And the monthly thing is not that cheap.
We appreciate the concerns you've shared regarding the length of our program, Ms. Cavaco. We'd also like to thank you for complimenting our Client Services team. Please know that we share a common goal of progressing you through our program as quickly as financially possible. Your commitment to the deposit amount is what provides the opportunities to reduce the amounts due. We encourage you to contact Client Services at (800) 655-6303 to discuss the options available when accelerating your Graduation Path. Please share with us any other ways we can enhance your experience in our program. Thank you for choosing Freedom Debt Relief as your guide to debt freedom!
Reviewed June 29, 2020
Freedom Debt Resolutions is an awesome company. I have massive debt and was drowning and they have pulled me out of the water. 4 out of 5 settlements made on my debt and at half the balances due. I would recommend them to anyone wanting a simple easy affordable way to get back on the right track. Thank you FDR!!! You have helped me breathe again.
Way to go, Angela! You are so close to the finish line. Thank you for taking the time to share your experiences with us. We also appreciate you speaking so highly about our program when recommending our service. It is our pleasure to provide a solution to your financial concerns. Thank you for being the best part of Freedom Debt Relief. Here's to financial freedom!
Reviewed June 29, 2020
I have received prompt, personal, dedicated assistance from the first conversation with Freedom Debt Relief representatives. My financial situation is finally where I need it to be. Many thanks to all reps that have assisted me. Thank you for all your help!.
Our pleasure! Thank you, Herminia, for sharing how pleased you are in our program. Congratulations on your success! We are elated at the fact our service has been so beneficial for you. Please, let us know how we can continue supporting your journey. Thank you for choosing Freedom Debt Relief as the solution to your financial concerns.
Reviewed June 29, 2020
I was not happy on the nllg side of things settling on an account without contacting me first and letting me know if that was ok and then my FDR account went from 22 payments left too now 40 payments.
Keith, we are so sorry to hear that you had this experience. It is very important for us to make our clients experience in our program a great one. We would love an opportunity to hear your concerns and help clear up any confusion. A member of our team will be reaching out to you shortly! Have a wonderful day, and thank you for choosing Freedom Debt Relief.
Reviewed June 29, 2020
This has been an awesome experience. My husband and I appreciate the help that we have received. It is a blessing when you can find a company whose staff is professional, honest and deliver the services that they promised. I have recommended this company to others.
Thank you for recommending our services, Cynthia, and welcome to Freedom Debt Relief! It is our pleasure to guide the two of you to financial freedom. We appreciate you speaking so kindly about our advocates in Client Services. Please continue to reach out to us anytime you need assistance. We appreciate your terrific feedback! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed June 29, 2020
Very professional and helpful. The only way to go for those who need these type of services! Whenever you have questions or concerns FDR will work with you to find solutions in a courteous manner. The legal team is a must have service to ease your road to recovery. Success is at your fingertips when you choose FDR and the legal team!
Thank you for complimenting our service, Mr. Adams. We try our best to support our clients as much as possible. The journey to debt relief is not an easy one, and so we commend your efforts and the progress you've made as well. Please continue to reach out to Client Services when assistance is needed. We are available 7 days a week to address your concerns. Thank you for being the best part of Freedom Debt Relief.
Reviewed June 29, 2020
This program has helped us eliminate debt quickly. Paying things on the program allowed us to pay other bills off quicker and to devote more money to our monthly deposit. We are very happy with this program and would highly recommend it to others.
Congratulations, Scott, on the progress made so far! We are thrilled to hear how much the two of you have benefited from enrolling in our program. Please, let us know how we can continue supporting the debt-free journey. Thank you for being the best part of Freedom Debt Relief!
Reviewed June 29, 2020
I like the courtesy by Freedom that we were shown when I first called in, and I was more satisfied with the answers I got. What I don’t like is doing everything by computer or online. When they wanna do settlements, any correspondence, they want you to go online versus talking to a human. Everybody wants a job, but nobody does wanna work. I would've loved to see that differently because there are too many people hacking the internet and getting your information. Even though they can still hack it if you do it personally too, I just don’t like putting this stuff on the wire.
Other than that, the overall service was fantastic. I felt like they handled it well. I first spoke with a guy. Then two ladies called me afterwards because they say that you don’t get to talk to the same person again. I didn't like that too much, but they say to talk to whoever representative that answers the phone when you call in to them. They addressed everything I called back and asked. But it was just like I will have to start back over because I would get a new person when I called back in. Then afterwards, you’re tied up right now, but I’m a representative and I can handle the situation just as well as James or Suzy.
It’s a revolving door, but my children and grandchildren tried to tell me that’s the new way of doing things. But I don’t like that every time I got a new correspondence, I have to talk to a new representative. Then I got to start from scratch one, telling them who I am, and identifying who I am. To me, it’s a reprocess every time you call in versus just calling and asking me questions about all of them. It’s just I had another new person every time there's communication that you gotta explain everything back over again. It's very uncomfortable.
Still, so far, good. I have no harassing phone calls from the companies I let Freedom pay. So far, they were the best one after talking with them. I went with another company, and I spent 20-something dollars wiring off letters through FedEx to join the program which I thought was very unworthy. Then I wound up switching and going with Freedom.
Thank you, David, for sharing your honest feedback. We understand that not all clients prefer the online portal. That is why Client Services is available 7 days a week to assist in any way possible. Always feel free to reach out to us at (800) 655-6303 when you have questions concerning your account. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 28, 2020
About 3 months ago, paying off my credit cards seemed like a herculean task, and though I was paying the minimum required payment each month, it looked like I was not making a dent in beating down the debt. From out of nowhere, an email entered my inbox; the email was from Freedom Debt Relief, and it mentioned it could help me pay off my accumulated debt. I gave them a call, spoke with them, and we agreed on a fixed amount of money that would be debited to a specially-created account every month, while they reached out to my creditors, negotiated settlements. It may have felt like nothing was going on all that time, but when I got the email notifying me that a settlement had been reached with a creditor, that was when I appreciated the work they were doing on my behalf. I cannot wait for the next settlement notice, and the one after that, until credit card debt is behind me, once and for all.
Congratulations, Ifeoluwapo, on your first settlement with us! We are also very excited to witness your progression toward your financial freedom. Thank you for complimenting our level of care and the service we've provided. One of our top goals is to provide as much support as possible to our clients. We appreciate the opportunity to accompany the journey. Thank you for choosing Freedom Debt Relief to be your guide!
Reviewed June 28, 2020
I had a generally good experience with your company until the end when you completely blew it and missed a $5,000 account of mine that I submitted to you months ago. Then you referred me to these criminals at Consolidation Plus who have consistently lied, mislead, deceived, and now our adding numbers incorrectly and extending my payments illegally. I have called to complain to your company as well as consolidation plus. I will continue to call and tell every someone of a high enough level that something is done. My next task is to research who Chief Financial Officer is at your corporation and reach out to their office. Very dissatisfied. You had a great track record going and I would have been your biggest fan until this last greedy stunt. Very disappointed. Shame on you.
Evan, we're sorry you feel taking those measures is necessary, and the program was not beneficial for you. We would love an opportunity to address your concerns. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed June 28, 2020
I haven't had a paycheck since April, and my unemployment is being held up. I knew I wouldn't be able to pay my next installment, and the representative was very helpful in allowing me to skip one. I'm hoping that my unemployment gets approved in the next week or so! Thank you for your help!
Absolutely, Ms. Burich. We are thrilled to help! Thank you for reaching out to us when assistance was needed. Please let us know how we can continue supporting your journey. Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2020
Every settlement is easy going and a great communication, I’m very happy with the communications and I’m glad how easy to make settlements. Happy with the web site explaining every progress and let you follow with your dedicated account safely.
We appreciate your awesome feedback, Essam! We enjoy settling our client's accounts for less than they owe, and we are pleased to see you are satisfied with the result at this time. Please keep track of your progress by going to the Client Dashboard at www.fdrclient.com or reach out to Client Services for an update. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 28, 2020
I signed up for Freedom Debt Relief's debt consolidation program. Back with the pandemic, it got confusing with one of their representatives. When I was asking questions, she just took it upon herself to enroll me in. When I went to enroll in one of Debt Relief’s sister programs, I couldn't due to the fact that she did what she did. Freedom Debt Relief have only paid off two of my debts. I got a couple that they're paying off right now. They settle stuff but I don't see no change in anything. I've actually considered just doing it myself. I've talked to a couple advisors who said, "You could basically do it yourself." I have been shopping around because I do pay a very high payment a month. They can work better with customers as far as their monthly payments. It was never explained that you could do monthly. They just put me in bi-weekly and when I went to go change it, they told me that I would pay more money to change to a monthly payment.
Michael, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed June 27, 2020
So far so good. I am new to this but I was treated really good through the beginning process of it all and giving a lot of very helpful information. I am hoping that with their help I can get back on track with my finances.
Welcome to the program, Carolyn! We are happy to hear the service you have been receiving has been to your expectations. We enjoy what we do in assisting our clients in becoming debt-free! If you need anything, please don't hesitate to reach out to Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2020
Schedule my payment to another day. I spoke with a representative who was very Nice well-spoken. He was very polite and able to assist me. Now if I could only remember his name. If you know the gentleman, I Spoke with the name. Please let him know that I spoke very highly of him and thank you Freedom Debt Relief for your services.
Sheila, thank you! We appreciate your awesome feedback concerning our customer service, and we are glad our agents could help you in your time of need. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 27, 2020
First of all, I would like to say that all customer service reps have been exceedingly kind to me. However, the follow-thru is not so good. THREE times I have been promised a complete report of ALL transactions since the day I joined FDR and I still have not received it. Also I had one more payment left to settle a debt and instead of my next deposit going towards that, it was left open and my deposits started going to a new debt and the prior one is back in negotiation, meaning I have to pay settlement fees all over again when it finally does get settled. I just feel like FDR is swindling me. Sorry.
Thank you for giving us your honest feedback, Sarah. We empathize with your frustrations, and we are very sorry about your current experience with our company. That's why we need to speak with you so we can resolve your concerns. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed June 27, 2020
For years now I've been in Debt! Year after year, never getting back on track with my on going debt. So, it’s been a year now, and one debt paid in full!! I’m not worried, because in the next two years I will be debt free!! It’s nice because I don’t have to worry, knowing FDR has full control over my situation and helping me reach my Financial goals! Thank you to the staff at FDR!!
Congratulations, Joyce! We are so happy to hear you are on your way to the financial future you desire. Stay committed and you'll be there in no time! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 27, 2020
I Googled Freedom Debt Relief and they got a good rating. The sign up process was easy. Everything was done by email and every time I've had to contact them, I've never had a problem. They've always done what they said. I've settled three debts already.
Thank you, Chad! We are glad we could assist you whenever you needed us. We are here to support you every step of the way, and congratulations on all your success so far. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 27, 2020
Signing up with Freedom Debt Relief was really easy. Things have been great being with them so far.
Thank you very much, Anna! We are glad the start of your program has been easy and stress-free. We know how hard this decision was to make, but we are glad you have trusted us to handle your finances moving forward. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 26, 2020
Needed lower payment. The individual was helpful, courteous, understanding of our circumstances. Freedom Debt has taken a lot of stress & anxiety off me. I feel like I have someone walking with me through some difficult time. The covid virus scare, sheltering in, not able to work the hours I normally were working each week which cost us a loss of some income has taken its toll on us financially & emotionally.
Thank you, Patti! We understand Covid-19 is putting an extra burden on people right now. That's why we have been supporting our clients through this difficult time as much as possible. Please continue to lean on our team of professionals if you need anything during this time. They can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed June 26, 2020
Getting information and setting my accounts up for the relief was great and easy. Once I scheduled the phone interview and they called at different time. When I called back the rep told me they could only help me once she rescheduled my appointment for the following day and didn’t receive that call.
Hi Brian! Thank you for sharing your experience with us so far. We want to be sure you can have the proper time dedicated to addressing all of your needs when discussing your account. If you ever need immediate attention, please reach out to our professionals at 1(800)-655-6303 for further assistance. They are available 7 days a week, and they look forward to assisting you!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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