How ConsumerAffairs uses cookies

This website utilizes technologies such as cookies to enable essential site functionality, as well as for analytics, personalization, and targeted advertising. To learn more, view the following link:

Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

Our editorial standards

  • Our editorial team reviews and fact-checks all content before it’s published.
  • We rely on expert input and trusted sources to verify our articles.
  • All articles published must meet our editorial standards and independence policy.

Our review standards

  • Our moderation team evaluates reviews to make sure they meet our guidelines.
  • We require contact information to verify reviews come from real customers.
  • Financial relationships do not influence whether we publish a consumer review.
+2 more
Author picture
Edited by: Liz Bingler
Author picture
Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

Filter by Rating

  • (26,041)
  • (4,244)
  • (1,660)
  • (1,204)
  • (1,658)

Popular Mentions

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 94 Reviews 13725 - 13875
    Verified purchase

    Reviewed July 24, 2020

    After an extended illness we found ourselves in over our heads. We tried 2 years to get ahead and it just wasn’t going to happen. FDR has made us be able to sleep at night. We never wanted to be in this predicament, however knowing we are not totally walking away from debt, we can now begin to build our lives back.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Christine, for your amazing feedback regarding your experience! Our negotiations team will continue to work hard on settling your debts and we look forward to you becoming debt-free. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & Speed

    Reviewed July 24, 2020

    Extremely happy with the progress thus far. Made what felt like an impossible situation bearable. My wife and I feel like we can breathe again and are making fast progress. Originally expected to be three and a half years to become debt free and now expected to do so in about 18 months.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Alexander! We're elated to hear about your success thus far and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 24, 2020

    This is a very good service. They really care about you and your needs. I would recommend you to anyone in need. The customer care service is second to none. Mike is really good and thorough. Their FDR dashboard is a very helpful resource.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Timothy, thank you for your wonderful feedback! Our team takes pride in making sure our clients feel trusted and respected throughout the process and we look forward to assisting you further. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 24, 2020

    The staff members are always helpful and prompt and knowledgeable when I have a question or concern. I have been in the program for 6 months and already have 2 debts ready to be negotiated and paid. Great job, guys!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, James! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 24, 2020

    I found Freedom online and picked them randomly. I was in need of that kind of service. Their customer service has been very upfront. I was told that it would be four years for me to get everything paid off. They settled some of the debts. Since the COVID thing, I had to miss a couple of payments and they were very understanding.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're here to support your journey any way we can, Ms. Marlene. Thank you for sharing how pleased you are with our service efforts. We're sorry to hear you were negatively impacted by the pandemic. We appreciate you reaching out to Client Services to learn what options were available to you. Please let us know how else we can support your every step. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Customer ServiceStaffBillingLoan Process

    Reviewed July 24, 2020

    I liked what the team at Freedom Debt Relief was talking about and how the man presented himself. We just seemed to click. The rep gave me lots of information that I felt comfortable with at the time. Working with them has worked out pretty well. I didn’t have any problem so far. When something happens, they notify me if it's okay for me to approve a settlement.

    Working with them has given me some peace of mind and has allowed me to do some other things. Once they negotiated what I had to pay and maneuvered the payments around, it freed me up to focus on some other things. It afforded me an opportunity to address some credit card issues and then, most of my debt and loans. I also was able to relax. I was getting a lot of phone calls from creditors. That’s ceased and desist. I got a few more creditors, four more to be negotiated, but I have five that went under negotiation and came to some settlement. My program seems to be making some progress. I'm not where I wanna be with it, but I'm not where I was. I've been satisfied with their process.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Melvin, thank you for sharing your experience with us! We love to hear how awesome the program worked in your benefit! Please contact our Client Services team at 1-800-655-6303 if you need anything concerning your account. Thank you for choosing Freedom Debt Relief to meet your financial needs!

    Verified purchase
    Price

    Reviewed July 24, 2020

    I’ve been working with Freedom Debt for a few years. They have been settling cases and my debts and they contact me if anything pops up. When I have questions, I contact them and they inform me about statutes of limitations and things of that nature. I appreciate that. For the most part, all I have to do is got to my dashboard and the answers to my questions are there. The dashboard is pretty clear and concise to read. It tells you about the fees, what's going to the creditor, what their charges are, administrative fees, and so forth. I feel that I'm getting all the information from them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations on the amazing progress you've made, Denyse! You are getting so close to becoming debt-free. Thank you for sharing how confident you are in our ability to resolve the enrolled balances. We're also glad to hear your questions have all been answered to your satisfaction. Great job utilizing your Client Dashboard to monitor your Graduation Path. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief to be your guide!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 23, 2020

    Carlos was super calm, kind. He listened to me very well and helpful man. I had call 2 time before to explain my financial problems and the women didn't even check into my account. The just the we can't do anything about it????

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gloria, thank you for sharing your experience with us! We're elated to hear about your experience with Carlos and glad to hear you have been taken care of. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Billing

    Reviewed July 23, 2020

    I love the progress I'm making. I hope I'm a good customer. I tell me friends and family about this. I let them see my profile and all of my progress. I try to keep up with most of this but I guess as long as I'm making payments I am doing good.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Antoine, for taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 23, 2020

    Hello to congratulate you for the excellent work you do with your clients, that includes my greetings and that you continue helping people who are in debt that are sometimes difficult to pay off, thank you very much and continue like this.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Servando, thank you for your amazing feedback! Thank you for your wonderful feedback regarding our team. We take pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed July 23, 2020

    Marsha explained the program to me clearly and patiently. All my inquiries to support have been replied to in a timely fashion. The client dashboard is easy to use and informative. I am encouraged to have Freedom as my partner.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Robert, for taking the time to leave us a review! We're elated to hear you are utilizing your Client Dashboard! We look forward to assisting you further and if you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffBillingLoan ProcessRates

    Reviewed July 23, 2020

    We were told if we did our monthly payments we would get our debt resolved in a timely matter. We didn’t miss payments. We even gave a good size deposit above and beyond. Your company was still having issues settling our debt, so they sent us to your sister company to get a loan so we can settle faster. I’m pretty upset about the high interest rate since your company is the one who tanked my credit score through this process.

    I wish I would have never started this process with your company. I should have gotten a lower interest loan and paid off my credit card debt. Then the money we might save by you negotiating our debts, might be a big waste because the credit cards can tax us on the money we saved and the high interest loan we had to do to settle our debts might eat us alive. To summarize this experience, I think it’s terrible! Your company should be a little more forthright. We had amazing credit before this experience and were overwhelmed with the amount of bills we had.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carey, thank you for your honest feedback. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. Thank you for being a valued client of Freedom Debt Relief!

    Profile pic of the author.
    Verified purchase
    Staff

    Reviewed July 23, 2020

    Just started the program. Up to this point I am very happy with the service, and professionalism that I have experienced with the FDR team that I have had contact with. There are still some areas I do not fully understand. But that is most likely me, and not the fault of the team at FDR. Let's hope that things continue as planned.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Dale! We appreciate you taking the time to leave us a review. We take pride in making sure our clients feel supported throughout the process and we look forward to your brighter financial future. If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 23, 2020

    They helped very much to get my debt relief started and very informative.The staff that talked to me over phone was very friendly and I felt I was being taken care of very much. I am recommending Freedom Debt to friends because the experience was so positive so far. I hope to be free from my current debt and happy to work with freedom debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, John! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 23, 2020

    FDR has been excellent with their support, communication and attention to my personal needs. They have not only helped me get back on track but they have shown a constant effort to provide me with the personal attention most businesses lack these days. I highly recommend them to anyone!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Debra, thank you for your wonderful feedback regarding your experience! Our team will continue to work diligently on settling your debts and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 23, 2020

    It has been an awesome experience so far in helping me with my debt relief. I never thought this would be so easy. I truly appreciate everyone helping me on resolving my debts. Thank you very much for your help!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Josue, for taking the time to leave us a review! Our team will continue to work hard on settling your debts and we look forward to you becoming debt-free. If you have any questions, be sure to give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 23, 2020

    I think you all are doing a wonderful job and my wife and l really appreciate it. God bless you all. Thank you from the bottom of our hearts. The settlements so far have been above our expectations. We are very pleased with what we have seen so far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Myron! We appreciate your kind words. We're elated to hear about your success thus far and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Contract & TermsPriceBillingLoan ProcessRates

    Reviewed July 23, 2020

    I was charged a very large amount of interest on a 2 year structured settlement. The credit card company would have settled with me for the same amount minus the interest ($1800). I have enough money on account to pay it off now, not over 2 years. My name was given to a loan company that works with FDR which loan would cost me even more interest. Would not recommend FDR to anyone.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed July 23, 2020

    I was skeptical at first but the company does what they tell you they are going to do. It’s a process but it works out in the long run. Two of my debts have been negotiated in months, 4 more to go... but they are bigger debts and I am patient to get the best deal.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marilyn, thank you for taking the time to leave us a review! Congratulations on your success thus far! We look forward to you becoming debt-free and if you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 23, 2020

    I looked online and I noticed that Freedom Debt Relief's reviews were one of the best, so I decided to go with them. Enrolling was very easy to do. Speaking with somebody has always been excellent. For the worrisome part of the whole thing, Freedom has been a relief. They took over the burden off of my shoulders and took care of everything for me. I would definitely recommend them to anybody.

    Thanks for your vote!
    Verified purchase
    Billing

    Reviewed July 23, 2020

    The signup process of Freedom Debt Relief is easy. The quality of their service is very good too. They've been good at communicating as well. Working with them has made my life easier, like not so many payments. There's less stress for me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michele, it's a pleasure to provide you a great service! We take communication very seriously, and we like to be sure you feel supported. As we continue down your graduation path with us, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 23, 2020

    I trusted Freedom Debt Relief more than anybody else. They were easier to work with. I understood what I needed to do and what they were doing and they made it easier for me. I know how much I owe and certainly, it would lessen if I were able to increase my payments. I'm doing two a month and that's all I can do at this point.

    I go into the website often and I get occasional emails. I had cancer a few years ago, and that's when my finances started to fail because my copay for my hospital was $100,000. Trying to pay that back and doing normal living bills was rough. My bills got behind. I started getting phone calls saying, “Why haven't you paid your bill?” Or even if I was paying some of it, I still had repeat phone calls saying, “You didn't make a full payment.” That would happen on a daily basis and you would try to explain, “Well, I had cancer,” but they really wouldn't care. They just want money, and I understand that. I work for a living and I wouldn't want my boss to say, “Oh, by the way, I don't have money to pay you this month.” That would suck. Working with Freedom has lessened the stress that I was under.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're honored, Mary, to have the opportunity to serve your financial needs. Though we are sorry to hear what eventually led you to our program, we are thrilled to accompany your journey to financial freedom. Our advocates in Client Services are always happy to answer any questions or concerns that come up along the way. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase

    Reviewed July 22, 2020

    So Far So good. We will see how the rest goes from here. One down with a few more to go, so I hope they go good as well. Thank you Freedom Debt Relief for what you done so far. I'm looking forward too.

    Thanks for your vote!
    Verified purchase

    Reviewed July 22, 2020

    To become the great company I see you becoming you always need room to grow but you're on a great path and keep up the good work. Thank you for working so hard for me to settle my accounts at much less than what I owe.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Rosemarie! We appreciate you taking the time to leave us a review. Our negotiations team will continue to work hard on settling your debts and we look forward to you becoming debt-free! If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2020

    The best call I ever made was to FDR. Customer Service was excellent. All my questions were answered accordingly. All my anxieties and fears about my debt were relieved. I will be recommending FDR services to a friend who can really use your services. Keep up the great work! And...thank you FDR. I'm sleeping really well now.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Gladys, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we look forward to obtaining your goal of becoming debt-free. If you have any questions, be sure to contact Client Services at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    BillingRates

    Reviewed July 22, 2020

    We have reduced our debt by nearly $8000 in the last 10 months. Freedom have let us know their strategy at each step and have managed so far to reduce some amounts by 50%... It feels good to know we are paying off our commitments and getting debt free. Freedom have had great luck negotiating our debts down so the crippling interest payments are no longer stopping us moving forward.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Adele, thank you for such great feedback! We're ecstatic to hear about your success thus far and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 22, 2020

    I was asked for a review at this time about our experience with FDR. We are glad to see the progress even though we are harassed at times by the creditors. We know eventually it will be completed so we can rebuild our credit. Thank you so much for all your help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Edgar! We appreciate you taking the time to leave us a review. Rest assured our team will continue working hard to settle your debts and we look forward to you becoming debt-free! If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 22, 2020

    I’m amazed daily by the great customer service of this company. They make it so easy to relax and feel great about slowly getting out of debt. Any time I have a question I feel a sense of relief when I call to ask for any reassurance.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Faye, for taking the time to leave us a review! We're elated to hear about your experience with our team. We're here for you every step along the way and if you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 22, 2020

    Thus far I'm really pleased with the way I'm getting results. Everything has been explained upfront. Glad I took a chance and reduce my debt. As long as negotiations go well, it will definitely help out in the long run.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Ryland! We are happy to hear you are pleased with the results of the program thus far! Keep up the great work and if you have any questions or concerns, give us a call at 1(800)655-6303 or email us at Support@freedomdebtrelief.com. Thank you for taking the chance with us and choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & Speed

    Reviewed July 22, 2020

    Content with their service method. I wanted to see fast settlement results and they’ve got it all figured out. It’s getting easy to rely on them. I can’t wait until the rest of my debts are resolved. Time to plan my future to get my credit scores back up.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Susan! Thank you for sharing your feedback! We are happy we can assist you in your journey of becoming debt-free! Keep up the great work, and if you ever have any questions or concerns, give us a call at 1(800)655-6303. We are available seven days a week! Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    PriceStaffBilling

    Reviewed July 22, 2020

    I am very happy with Freedom Debt Relief. They help me get out of debt, stay on top of my payments and settle my debt faster than I ever could have thought to do on my own. I am a single mom raising my babies by myself and it is hard to do some days and with my debt all in one payment and a little bit more money in my pocket it helps with the cases where it would all of a sudden be needed. Very thankful Freedom Debt Relief was able to help me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Angela! We love to hear about our client's satisfaction while being the program! We are here to help every step of the way, so if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 22, 2020

    They have completely messed up a settlement. They closed my account before a settlement was reached. But managed to charge me a settlement fee and sent the company they were negotiating with money from my account but it won’t be a part of the settlement. Incompetent customer service rep and all I got was I’m sorry.

    Thanks for your vote!
    Verified purchase
    Customer ServicePricePunctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed July 22, 2020

    I have a friend who signed up with Freedom. She just signed up and she gave me the information. I thought whatever the offer was worked for me so I signed up with them. I understood what the rep said and I had all the information that I needed. However, I received a phone call from some other company that said they work with Freedom. They gave me an offer and wanted me to sign something. I realized that I will pay much more than what I am paying with Freedom now. I realized, Freedom did not call me and tell me to sign up with anybody else, so I'm gonna stay with Freedom and just stop whatever those people are trying to do. Hopefully, Freedom doesn't know much about that. But if they do, that's something they should look over.

    My experience with Freedom is not completely perfect, but it's pretty good. The only thing is once you stop using your credit cards, when you're in the process of just reimbursing the companies, I don't know if there is anything that can be done so those people stop charging you for things you're not using anymore. If I had a $6,000 debt on a credit card, and then by the time that is the negotiation for me to pay it off and I accumulated enough money to pay it off, it would go up to 8,000. I hope that in the future there's a way for a company to call those credit cards and say that person decided to do so and so and stop charging the interest and late fees.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate your feedback, Marie, and are glad to hear how pleased you are with our service. It's always rewarding to hear clients share their positive experiences in our program. We would like to take this opportunity to apologize for any confusion on our part. Freedom Debt Relief has sister companies that offer alternative solutions to debt-relief to qualified clients. We never meant to raise any concerns about the services offered. However, we welcome you to contact Client Services with any questions. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed July 22, 2020

    A friend of my daughter is a client of Freedom Debt Relief and they told me about them. I have recommended them to friends as well. Freedom Debt Relief told me what it was gonna cost and asked if I'd agree to it and I said yes. This is all over the phone or internet and I was reasonably comfortable. According to the way I was led to believe though, if I pay them $300 a month in three years (when I was supposed to have retired), it would be paid off. All these debts should be gone and I've come to find out it's not necessarily true. Now, I understand they may not be gone, even if I keep my end of the bargain.

    I have forced retired three months ago and I got half the check that I used to have coming in. I don't want them to lower the payments 'cause I wanna get this paid off as soon as I can. I'll get by. I give them so much a month and they try to negotiate down the cost of my credit card bills. However, the guy I originally talked to didn't tell me that these companies were gonna send me 1099s that was gonna kick me in the rear at tax time. That was never mentioned and Synchrony Bank is really bad about it. Except for that one thing, it's always great.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Michael, on the progress you've made in our program. Thank you for recommending our service to others! We're also glad to hear the calculated monthly deposit amount is affordable. However, we encourage you to reach out to our Client Services team at (800) 655-6303 for details on how you can accelerate your Graduation Path. The amount of time it takes to complete our program is an estimate. Clients can log in to their Client Dashboard at www.fdrclient.com to monitor their progress as well. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

    Verified purchase
    StaffBilling

    Reviewed July 21, 2020

    I recommend my Husband! We are both very pleased! Everything has been simple and we feel confident with our choice to go with Freedom Debt. We look forward to when we have the debt gone and our freedom back. Having the one payment a month has been a huge help on our budget.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amy! Thank you for taking the time to leave us a review. We are happy to hear you are pleased with our program! We want to wish you and your husband the best of luck throughout your journey in becoming debt-free! Remember, we are available seven days a week, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedRefunds & Payouts

    Reviewed July 21, 2020

    I am satisfied and looking forward to finish my liabilities. If I come across any one like my situation, I will recommend Freedom Debt Relief. This is my first experience with debt relief company, but it’s a good experience. I think freedom debt relief is good option to eliminate debts in a timely manner. I was fortunate to came across freedom debt relief at time when I was struggling with debts, it is still early in my case to be done with my debts, but I am dedicated to the fact to finish up paying my liabilities.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for leaving us a review, Shaukat! We are happy to hear that you are satisfied with our program and enjoying your experience! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed July 21, 2020

    Freedom Debt Relief is really helpful. Everybody that I’ve talked to has been good. We're on social security and we can afford the payments. We have closed out on two debts and we’re working on another one now.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings, Ruthie! We couldn't be any happier than to see another satisfied client! We enjoy providing helpful solutions for our clients in need. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 21, 2020

    I would call Freedom Debt Relief and always get the answers that I needed to know. Also, they've been very nice. April is our date that we'll be done. Freedom has been very helpful. I recommended them to my daughter and she got it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Mary! You are so close to reaching your goals of becoming debt-free. Thank you for taking the time to share your experiences with us. It is rewarding to hear how pleased you are with our service efforts. We wish you all the best and thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2020

    I did recommended you to a friend. When I got the right number to handle my account everything went class a. Your agent answered all my questions. Ty very much, you need to call me feel free to do so. Would love one of your agents to call me anyway.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Robert! We are happy to hear that you are satisfied with our program thus far! We strive to provide the best service to our clients to ensure that they feel comfortable and confident with us! Keep up the great work, and if you ever have any questions or concerns, give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 20, 2020

    You all have done a great job. Thanks for helping me with my debt. Thank you all so much with all of the help. Great Job everyone. I put your name out there all the time. Once again, thanks for a great job.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Catherine! We are happy we can be of assistance to you in helping you reach your goal of becoming debt-free! Keep up the great work, and if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2020

    I never review anything mostly because it’s a time suck, but in this case I had to you guys have provided the best customer service experience I’ve ever had with any company. I’m amazed at how simple the process has been and how easily I get answers to my questions. I can’t say how much I appreciated your service and attentiveness. I’m very excited to see this process through and be on a new and better path. PS your client dashboard is amazing and makes it so easy to track what’s going on at any time.... Thanks for all your help. It’s been incredible!!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Richard! Thank you for taking the time to leave us a review! We are so happy to hear you are satisfied with your experience here with us. You are doing an amazing job yourself, so keep up the great work! If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 20, 2020

    I have had 2 settlements since I was enrolled in December and I am extremely happy that things are moving along. With what is going on in the world right now, I am happy to say my debt is not something I need to worry about at this time.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Jennifer! We love to hear about our client's success! Keep up the great work, and we will continue to get the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2020

    I'm writing because I was scared, depressed, ashamed. I'm older. And felt like I was not a good person. I called and talked to Tom. Right off he made me feel comfortable. I told him my problems and he listened. I'm in heavy debt. My husband got killed in accident years ago. I took care of my children on my own. And he made me feel confident. And knowing that all my debt will be taken care of It lifted the pressure I've been feeling for months. Now I know I can do this. And they will help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Myrtle! We are happy we can be of assistance to you. We will be here to help you every step of the way. We want to ensure that you feel comfortable and confident with us, so if you ever have any questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 20, 2020

    I feel like you are doing a fair job. The only thing is when I signed up, I was told this would only take about 2 years. Now I find out I won't have this all taken care of until 2024. Very disappointed about that.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rita! Thank you for expressing your concerns with us, and we apologize for any confusion, that is never our intent. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Sales & MarketingPricePunctuality & SpeedRefunds & Payouts

    Reviewed July 20, 2020

    Enrolled with FDR on 9/17 with a 4 yr plan for multiple CC debts accumulated from a divorce, thought it was the right thing to do... They pretty much do nothing but sit and wait for settlement offers to come to them. In one case, I received in the mail the exact settlement offer from the debtor given to me by FDR. So if a debt is enrolled, in most cases, by the time FDR “settles” it, the debt has grown substantially with intrest and fees.. FDR will settle the debt based in current amount and with their fees, it's sometimes MORE than the enrolled debt.. Total scam in my opinion.. I'm currently still enrolled and to 1 creditor, they pay 5$ monthly but charge me 3$ a month to do so.. Please be careful and research before signing anything.. Attached is a copy of a current lawsuit that was “settled” with the Federal Govt in 2019. **

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul! We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 20, 2020

    I have been in communication with FDR since the beginning of my program. They are very helpful and follow up with me regarding any questions I have. They send me helpful tips through email and contact me as soon as a settlement has been reached. I'm glad I found them!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Tanya! We are happy we can be of assistance to you! Keep up the great work, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 20, 2020

    So far having a good experience with Freedom Debt Relief, couldn't be happier. If I have any questions I'm not afraid to ask and I know they will be able to be happy to assist me with my concerns and they are also very professional.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dale! Thank you for your feedback! We are happy to hear you are enjoying your experience here with us at Freedom Debt Relief! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 20, 2020

    Yes indeed I'm thanking you for your valuable services in helping me navigate out of my debts, and I've already have shared Debtmerica relief with family and friends in hope of their personal relief Val's to be released as well. Once again thank you for your services.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ronald! Thank you for your review. We are happy to hear you are satisfied with your program. We are here to assist seven days a week, so if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 20, 2020

    All has gone well so far, just wish we take care negotiations quicker, I realize that is partially up to the creditors but just wish it could come along quicker. The balances also are confusing, I would like to understand that part better.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Cathleen! We are happy to hear you are satisfied with the program and rest assured we are working hard to get you the best savings as quickly as possible. If you would like a better understanding of the balances, please give us a call at 1(800)655-6303. We want to ensure you are comfortable with our program. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase

    Reviewed July 20, 2020

    I just had my first settlement offer which I approved. The settlement went through faster than I thought it would as I’ve only been a member for a few months. One account down and only four to go. Thank you Freedom Debt Relief!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathy! Congratulations on your first settlement! Keep up the great work, and the rest will follow! If you ever have any questions or concerns, please do not hesitate to give us a call at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed July 20, 2020

    Any interaction of mine with Freedom Debt Relief has been positive. The first guy was awesome. I was very comfortable with him. He gave me hope and was always excited for me to figure this out as I was. Whenever I had questions or concerns, they figured it out and got me answers. The payment plan was a set amount for how much your debt was. At one point I had to add extra in there.

    Freedom hugely impacted my life. At that point in my life I had some income that substantially got lowered. That was when I thought I had to find some way to get control of these credit cards and get them paid off, and Freedom was there with an answer and helped me. I’m extremely grateful that I was able to figure that out and that they were able to help me. I've already sent some family members to Freedom. I let one of them know how awesome Freedom was. They absolutely are there to help you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Ms. **! It is an honor to accompany your debt-free journey. We are grateful to hear how pleased you are with our efforts to meet your financial needs. The greatest reward is hearing how supported you feel by our advocates in Client Services. Our goal is to always provide a pleasant experience while resolving all concerns mentioned. We hope to continue providing an environment where you feel comfortable asking questions regarding your account. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed July 20, 2020

    I pay $800 a month to Freedom, which is a lot of money. I don't know if this is really worth it in my position right now. I'm not really sure how this all works. When Freedom settles a debt, they don't really get back to me right away. Some things didn't even get charged-off or reduced. Their customer service is excellent though. I've been with the program for year and a half. Looking back, I probably would've looked at a different solution.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for voicing your concerns with us today, Ms. **, and we appreciate your time. It's disappointing to learn you feel there is a lack of communication on our part. We are available 7 days a week, Ms. Granheim, to address any questions that come up during your debt-free journey. Clients also can log in to their Client Dashboard at www.fdrclient.com to view the details of their account. We appreciate your kind feedback about your overall experience in our program and are here to support your journey any way we can. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 19, 2020

    They have done a great job of ensuring our debt was handled professionally. I would highly recommend Freedom Debt Relief services. Always quick to handle any questions. Continuous customer service in all phases. Could not ask for a better company to work with on debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review William! We love to hear about our client's satisfaction. You are also doing a great job! Keep up the great work, and if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 19, 2020

    Thanks. I could not be any happier with the service that you guys provide. It has been a breath of fresh air knowing that I can sleep at night without worries. I am glad I signed up for the service. Everyone had been most helpful in the whole process. Thanks again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Berthel! Thank you for your feedback! We are happy to hear you are satisfied with our program thus far! Keep up the great work and remember if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBillingRates

    Reviewed July 19, 2020

    I had called American Debt Relief and they were so pushy until I just forgot about it. Then, National Debt Relief called me seven months after that. I'm satisfied with them. They have kept me abreast as much as possible because they wanna do online and I'm not too familiar with that. So every once in a while, I would call them. They settled three companies for me but they have some more to settle because my graduation date is 24. It has taken a lot of stress off from me from looking in the mail, opening all those bills and writing checks for them and trying to keep up. I'm 79. I'm writing and then my hand will slip and I’ll mess something up. So, it’s a blessing that I'm not writing those checks. Plus, I don't have all that high interest rate, which is a big help right there.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 19, 2020

    Freedom Debt Relief explains everything so I don't have to be a genius to figure out what they're doing. It was easy to enroll. I talked to someone and we went over the terms and what I needed to do. Freedom sends me all emails when an account gets ready to be resolved and they take care of everything. I’m able to pay all of my bills and it's easy to follow.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Mercedes, on the progress you've made! We are honored to be a part of your debt-free journey and are glad to hear how much you're enjoying our program. We're also glad to hear how much you appreciate our communication efforts. Keeping clients informed about their account details remains a top priority. Be sure to log into your Client Dashboard at www.fdrclient.com to view important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 18, 2020

    I have no complaints except that I get upwards of 24 calls a day from debtors, even after I have told them that they need to contact FDR. Otherwise, I am so happy with everything you have done so far. Thank you so much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lois! Thank you for your review, we are happy to hear you are satisfied with our program thus far, and we are sorry to hear that your debtors are still trying to contacting you. Those calls will slow down. However, if you need any assistance on how to respond to your creditors, or for any other questions or concerns, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 18, 2020

    My debts were handled with utmost excellence. Everyone is kind, courtesy and always willing to help. I would recommend Freedom Debt to all my family and friends. All the time I call always got an update. I very satisfied and all the customer reps are well versed in their work knowledge.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for the kind words, Joseph! We strive to provide the best service possible to our clients, to ensure that they are feeling comfortable and confident with us. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBillingTransparency

    Reviewed July 18, 2020

    Freedom Debt Relief has helped us take care of outstanding bills. They are knowledgeable and responsive when we have concerns. We have complete confidence in their work. Highly recommended for anyone with bill issues. The online Dashboard keeps you up to date with how your bills are being addressed. When settlements are made you are included in the decision making. We have great trust in Freedom Debt Relief!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Mark! We are so happy we can be of assistance in helping you reach your goal of becoming debt-free, and great job utilizing your Client Dashboard, it's a great tool to utilize to follow along with the success of your program! If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed July 18, 2020

    It's taken longer than I hoped to get going, but finally looks good to start with some savings with some settlements that came thru. I feel protected so far from the legal letters that I've forwarded, but anxious to settle those Amex bills next. You have been responsive more or less to my adjustments I've made along the way.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your honest feedback, Andi! We understand that obtaining settlements in a timely fashion can be frustrating sometimes. However, rest assured, we are working hard on your behalf. Congratulations on your success so far! Please utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program and let us know if you need anything. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2020

    When I call with a question, it is answered to my satisfaction. Also helped to determine which accounts should be in this program. I have yet to see how this program works, I'm not that far along. So I will see as time goes on.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gloria, welcome to the program! We are so excited to see you begin this journey with us during this time! We are more than happy to give you a walk-through of how the program works, just give us a call at 1(800)-655-6303 for further assistance. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Price

    Reviewed July 18, 2020

    I have asked to take monies from checking acct. on first of month and again on the third (3rd) Wednesday of month. This is when my checks go into bank. I was charged $190.00 -NSF fees because the money was taken out on the 29th of month. I have a bare minimum in my checking acct the first and middle of month. PLEASE DO SOMETHING, I CAN'T AFFORD THESE CHARGES!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are very sorry to hear about your account at this time, Roberta! It's never our intention to put our clients in further hardship. Unfortunately, there is no way for us to set up your schedule deposit to be taken out on every 3rd Wednesday since that date constantly charges. We'll be glad to go over some options that can better suit your financial situation during this time. One of our experienced team members will reach out to you shortly. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed July 18, 2020

    A girl friend of mine through work told me about Freedom Debt Relief and ever since I went with them, things have been a lot better. I'm also getting somewhere and didn't go bankruptcy and not pay anything back. That makes me feel good too. All the way around, it has been a good thing. Everything is going great and they've helped me out a lot.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings, Melissa! We couldn't be any happier than to see another satisfied client! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!

    Verified purchase
    Customer ServicePriceRates

    Reviewed July 18, 2020

    I'm 78 years old and I'm trying to get where I can retire in a couple of years. My goal was to get out of debt but the interest was just terrible. There was no way I could get them paid off. As it was, the money I paid in was just going for interest and the principal was not going down. Freedom Debt Relief has taken over three of my cards. They've dealt with them and got them reduced, and I'm paying them off. They've paid one off already. I keep up with it on the internet. I was pleased that I no longer got any calls from creditors. I recommend Freedom to anybody who's struggling with cards that charge such horrible high interest and wanting to get free of that where you can save a little money and try to live a little better. I'm very pleased with Freedom and hopefully, in a couple of years, I'll have them all paid off.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing with us, Mary! We are so glad we could step in and assist you in the financial future you desire to obtain. We know it won't be easy, but as long as you remain committed, you should get there in no time! If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffEase of UseTransparency

    Reviewed July 17, 2020

    Very efficient and timely. Kept up to date on progress and clear on process, Representatives very helpful and accommodating. Dashboard easy to use. Email notifications very helpful. Backup info helpful and efficient. Progress updates useful. Very satisfied on progress to date.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you very much for sharing your experience with our company, Thomas! We are so glad you are satisfied with her work done and the resources we provide you throughout your time with us! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments about your account. Thank you for being apart of the Freedom Family!

    Verified purchase
    Staff

    Reviewed July 17, 2020

    My experience has been great so far. Costumer service was great and very helpful from the beginning. They really reached out to me and trying to help me resolved my debt problem and great audio and video in helping me understand the program and how the program can really help me and others like me in similar situations.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Haywood, we appreciate you sharing with us today. We not only provide a solution to resolve your debt but while in the program you will practice good habits of financial success and be educated on sustainability. The resources are more than program progress but a guide to preparing your future once you're relieved from debt. Keep up the great work and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed July 17, 2020

    This Company is very Calm, and Sensitive For their Clients. Whenever I got worried, they were able to help me understand their program. It takes some time, but they produce results. The Staff has been well trained to answer any questions that may come up.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, Toni. We want to establish a relationship and listen to your issues and determine your goals. We build this rapport so we may speak int your life especially when things get stressful. We want to serve and be a becon of hope and security. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed July 17, 2020

    Services are good and fair. Staff very professional. Know how to answer any questions you may have and also very accurate on keeping you aware and on tract as far as paying off your debt and and also very good at notifying you when settlement needs authorization.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Christopher, we are over the moon to receive such stunning feedback! It great to hear you are practicing good habits of utilizing the resources available. The Client Dashboard has many functions to help keep track of your progress and earn the knowledge on how to be sustainable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed July 17, 2020

    Updated on 03/16/2021: Ever since I signed up with Freedom, it has been good experience fast resolving accounts with my creditors. I would recommend this program to anyone with a heavy burden of high debts. Staff at Freedom very friendly and helpful.

    Original Review: Been new customer only few months, but satisfied so far. Customer service always communicate, so I can foresee that will have a good experience, would recommend this program to anyone. Only regret I should of done this program a lot sooner.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Virgilio. We constantly collaborating to get better and regenerate a better client experience. We will continue to listen and bring to attention facts about your progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Honesty & Transparency

    Reviewed July 17, 2020

    They are very good on let me know when an account is ready for settling. They go into detail about how long to the next account to settle and very honest about what to expect in long run. Overall very smart.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Arthur. We are so pleased you take coaching well and utilize the resources available to all our clients. That Dashboard engages you in the scope of the program and your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase

    Reviewed July 17, 2020

    So far my experience with FDR has been great. And I believe it will continue to be that way, because my husband went to FDR and it was awesome. I would recommend them to everyone. I struggled with the decision of whether or not to get enter the program, but I’m 100% glad we did.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Lori. We are also thrilled to see the success that your husband has earned. This will really help impact your means to protect your investment with us. Thank you for taking the first step and we look forward to the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 17, 2020

    Dealt with Roman and he's phenomenal! He's knowledgeable, helpful and made sure I understood everything to expect during the process. I had the creditors calling but believe in the program. It's nice to see the light to the end of the debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Courtney. We have here a great example of the serving caring attitude to the clients who are part of our family. The FDR family is listening and wants to serve and assist people. There is a need in this world and we are now just seeing the horizon what's to come. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceContract & TermsPriceStaffBillingHonesty & Transparency

    Reviewed July 17, 2020

    Freedom Debt Relief worked with me. They told me whenever I was ready, to let them know when to take the money out of my account. I received excellent progress from them. Every time I called somebody, they were very nice to me. Sometimes, I can get annoying by asking so many questions. But they took the time and was very patient with me.

    Freedom made arrangements and they talked to each one of the creditors. Then they'd ask my opinion first before they'd do what they wanted to do. They’ve been honest with me. They estimated and they said that if I wanted to put more money on it, I could do it one time. My payment is a minimum of what I have now but if I want to put more money on it, I have that option for a one-time fee. I would definitely tell my friends and family to go with Freedom Debt Relief. I can call and ask questions without anybody getting aggravated with me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary! We are glad we could assist you with all of your needs during this time! We welcome your questions, especially since it will help guide you to your graduation path with us. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 17, 2020

    A Freedom Debt Relief rep called me up and I sent him my information with the accounts I wanted them to take care of. Freedom told me the information I was looking for and I went with them. The rep whom I worked with was very considerate. That meant a lot to me as I was in bad shape at the time. Freedom's team told me how they were going to resolve my problems after I sent them the statement that I had on hand. They told me they were gonna contact each creditor company and then take out a certain amount off my checking account on the second of each month. Going with FDR has really helped my life so far. I don't have to worry so much about what's gonna be done with my debt. Things have worked out really well.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Michael. We listen and serve, we take the info and come up with solutions. Options that can benefit you in a time of need. Thank you for taking the first step in your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 16, 2020

    You all have been such a big help with my debts right after the my husband's death, a five year debt I had to pay. I was so thankful I didn't have to face the creditors, FDR showed & helped me tremendously. Thanks!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Ruth. Many people are not initially striving to fall into financial woe. We see everyday things happened unexpectedly and suddenly you are clinging to every sent you have. It comes to our attention that not enough people are being served. We are thrilled you have taken the first steps to resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed July 16, 2020

    Updated on 04/19/2023: I am really happy that l consolidate my debt with this program. Pretty soon l will be free of my debt and was very easy to do so because of the help l got with this program. Thank you all for your help.

    Original Review: I am very happy with this program. You been a great help at the moment that I didn't know what to do with my debts. I didn't want to claim bankruptcy. Please keep helping me thru...get this process. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alma! We are so glad we could be a solution for you when deciding the best way to handle your debt. We know this is not an easy process, but we want to be sure you feel supported throughout this entire journey. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being apart of the Freedom Family!

    Verified purchase
    Customer ServiceRefunds & Payouts

    Reviewed July 16, 2020

    I was emailed that I owed Citi bank 8,945.00. I asked the guy on the phone to start taking out 1000.00 a month for the next 9 months and it should be paid in full. He put it in the system that you are drawing out a 1000.00 a month for the next 12 months. I DID NOT agree to 12 months. According to the above I will have it paid for in 9 months. Please change it to 9 months and resend letting me know that it has been changed. Rick **.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Mr. Edwards. We're sorry to hear about your experience with our program. We want our clients to feel well supported throughout the program and we want to make sure you are taken care of. A member of our team will be reaching out shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 16, 2020

    I could process all this on my own. FDR was never any help. Rep would call to ask me to call, other than getting NLLG to dispute my LAW SUIT this whole thing was a waste of money. I would never recommend this to anyone especially strangers.

    Thanks for your vote!
    Verified purchase
    Customer ServiceSales & MarketingRefunds & PayoutsBilling

    Reviewed July 16, 2020

    I had to have back surgery and knowing that I may be out of work for quite a while I was panicking about how I was going to pay my bills. I seen this company advertised and I gave them a call. They were great. They didn't make me feel ashamed, it was all handled in a day and it took a lot of pressure off of me because I was only given a week to get my finances in order before surgery. I would definitely recommend them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra! We are grateful you decided to come to us during your hardship. We know how stressful that must've been. We hope your recovery went as smoothly as possible and please lean on our team of professionals if you need anything. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaff

    Reviewed July 16, 2020

    Every ounce of the process has been easy and has taken a load off of my shoulders allowing me take care of more important things like my family. Yes, you can do these same things on your own, but FDR makes the process so much easier and is worth the added cost.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you very much, Randy! We are so glad we could take the stress from you when relieving your debt. We can't wait to see you become debt-free! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServicePricePunctuality & SpeedStaffTransparency

    Reviewed July 16, 2020

    Updated on 06/09/2022: It’s not because I did not like the service, but I already have accounts paid and done, but still count negative in my credit. I called and the representative, who was very polite and nice, told me that they do not control the other part… Since I was in the program I would like only clear information about why my credit still low. I really like this program and when I needed the legal assistant the lawyers were very nice and worked fast. I am still in the program, waiting to finish it. Thank you for all your help. I am sure I will give 5 star in the end of the program.

    Original Review: Very fair program. Wonderful customer service. Program is little bit slow right now but I think because COVID-19. In general good program. Of course the charges are not low. Works in long term. I recommend in case you have a old CC. Customer service is amazing.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elaine! A lot of times, our ability to obtain settlements is dependent on growing sufficient funds to settle the debt. As long as we continue accumulating funds, we should have no problems meeting your goals in realistic time-frames! Please do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceTechPriceStaffBilling

    Reviewed July 16, 2020

    A friend of mine was in the program and since I didn't know of any other providers, I worked with Freedom Debt Relief. Whether I would call them or email them, they were responsive either way. The guy also explained everything, including how the process would go and what to do. I was comfortable with him. The payment plan I have is based off of my debt and it was affordable for me at that point. All in all, it's a good plan to get out of debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Megan! We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    PriceBilling

    Reviewed July 16, 2020

    I heard about Freedom Debt Relief on the internet and when I read the reviews, they were good. I am in the program for my credit cards and I'm feeling good. I am not worried about the bills. They're the ones who are in charge of it and I'm satisfied with the service.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marcie! We are glad you trusted us to go through this with you when deciding to become debt-free. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase

    Reviewed July 15, 2020

    They didn't judge me or my circumstances. They are very supportive and they deal with creditors so I don't have to worry and stress. My credit is slowly being restored. I sleep better at night just knowing that they have my back.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kendra! We are so happy we could provide you with great service as we work towards your goals of becoming debt-free. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed July 15, 2020

    Outside of setting up my account, nothing has been done, yet. I have not sent in any money, yet. Money is due the first of August. More of a review when I see some action. I also wanted to add another account. I was told money had to be sent in first.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Welcome to the program, Lorraine! We are excited to see you begin this journey with us to financial freedom. Please know you can add accounts to your program at any time. Just reach out to our team of professionals at 1(800)-655-6303, and we'll be happy to assist! Thank you for choosing Freedom Debt Relief to meet your financial needs!

    Verified purchase
    Staff

    Reviewed July 15, 2020

    I feel like they really wanted to help me and did help in every way possible. Great friendly staff. Checks up on you frequently to check to see if you have any questions or if there is anything they can do to help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Melyssa, thank you for the great feedback. We enjoy supporting our clients through their graduation path, and we just want to make sure you understand the process along the way. Please continue to lean on us if you need anything. We can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 15, 2020

    The person I talked to on July 13 was a lot of help and understood my situation but I called on July 12 with the same issue and the person I talked to didn’t seem to want to help. Said there was nothing he could do.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing both of those experiences with us, Liz! We want to always make sure we are assisting our clients with whatever they need to make this journey easier for them. We will be sure to address this accordingly. As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 15, 2020

    Freedom Debt Relief has been a great peace of mind. Easy process to set up account. No more annoying calls from debt collectors. Great Service, they deal directly with the banks to reach a settlement. Highly recommend to anyone in debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much, Virgilio! We are thrilled to hear how well the program is going for you. It's our pleasure to provide you debt relief while eliminating any stress you might have been going through when dealing with your finances. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

    Verified purchase
    StaffBilling

    Reviewed July 15, 2020

    4 months I and my wife have been out of work and you have complied with our wishes to hold off on drafting our monthly agreed upon Payment to get us out of our credit card debt. Your understanding is most appreciated. Can I go online and make small payments at different times?

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thomas! It's our pleasure to assist you through this journey and support you no matter the hardship. At any time of your program, you can add funds to your account, just go to the Client Dashboard at www.fdrclient.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer Service

    Reviewed July 15, 2020

    Failure to provide assistance with Mariner. This company has been the only one that has persistently called and harassed me and threatened me with lawsuits and summons and court dates. I've received two summons and court date since I've been with your program and I've had to pay them monthly in order to avoid going to court. I've contacted your company each time and even went to ligation with no results. It seems that I'm paying a high fee each month and not receiving all the benefits

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Minnie, we are so sorry to hear about your experience thus far! Some creditors are more aggressive than others. However, we understand it to be extremely frustrating when a creditor chooses litigation to collect on an outstanding balance. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 15, 2020

    I had a guy from Freedom call me and he was explaining everything to me. He was very nice and very understanding so I thought they were the ones I wanna go with. The service is great. They offer all these services that if something comes along and something happens, they're willing to help through that, too. But they could try to find a way of settling things a little bit quicker because mine’s gonna be five years. Other than that, I've been with them for about two years now and I don't have anything bad to say about them at all.

    My husband and I were struggling for a long time with credit card debt and it was like a lifesaver for us to get through this program. It has helped us get out of debt and we don't have people calling us all the time. It has really put a lot of positive attitude into our life. Also, anytime I've ever had to call them about a problem, they're right there and they're so nice.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Miranda, thank you for taking the time to share your experience with us! We are glad we could guide you to the financial freedom you deserve. Rest assured, we are working hard on your behalf to receive the best settlements possible. Just remember, you can check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBillingRates

    Reviewed July 15, 2020

    I had a couple of hardships and it got to a point where I couldn't pay my credit card bills. That's why I went with Freedom Debt Relief. And I'm glad I did. I just took a chance and it ended up being one of the best. Their reps have been really good to me. When I call them, they're very interested in what I say and I don't get on hold very much at all. They're always there to help and they're right there when I need them. They always want me to pay in advance, but I don't have any money. But everything else is working out great. I've been in the program for around four years and I'll be paid off in November. I love it. Freedom Debt Relief is great and I've had several people that I told about them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Michael. We listen to our clients and collaborate on solutions that can assist in resolving your pending debt. We strive to bring quality customer service and make each interaction easy and understandable. We want to make it clear that additional deposits are not required. It can help speed up the process. However, the most important thing is to maintain a good budget that allows you to put money towards savings each month. While we work hard to negotiate your debt we want our clients to have flexible savings in case of A raining day. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed July 14, 2020

    Freedom Debt Relief has helped me begin resolving my debt at pretty good percentages but unfortunately, it's taking longer for me to be out of the program than was originally told. I started the program in January 2019 and I should be done by 2023 but now it says I won’t be graduating until sometime in 2024. I also haven’t really seen my credit go up.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate your feedback, Ms. Guerrero, and thank you for your time! Yes, the time it takes to complete our program is estimated. However, we still aim to set proper expectations when introducing clients to our service. We most certainly want to make sure you are confident in the service you're receiving and our ability to truly reduce your debt. Client Services is available 7 days a week and can be reached by calling (800) 655-6303. You can also email us at support@freedomdebtrelief.com. We're here to address any questions or concerns you have regarding your account with us. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Punctuality & Speed

    Reviewed July 14, 2020

    Thank FDR am so ???? to get my first settlement. Am doing happy dance. It really work. If you have debt come to freedom debt. Thank you freedom debt for doing a great job. I have 3 more debt to go. I can't wait to get them debt paid off.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Monte! It sounds like you have already began to take your first steps toward financial freedom. We are elated to be a part of the journey. We also appreciate you for recommending our services! Keep up the amazing efforts and thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 14, 2020

    I have been with Freedom Relief for quite some time now and I do not have any regrets for the decision I made. Thank you Freedom Debt Relief for all of your help and guidance. Thank you to the people who make the transition easy and understandable.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Excellent feedback, Cathy! We encourage consumers to weigh the pros and cons of any debt-relief program and choose what works best for their situation. The opportunity to serve your financial needs and support your debt-free journey is nothing less than rewarding. Please let us know how we can continue being your loudest cheerleader while you make your way to financial victory! Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceContract & Terms

    Reviewed July 14, 2020

    It is so great to go to sleep at night knowing your phone won’t be ringing in the daytime from companies you owe money to. Freedom Debt Relief personnel are A1 to work with and to answer all your questions. I would not hesitate to refer friends to them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Linda! We truly appreciate your kind feedback concerning your experiences with us. Making sure we take the best care of our clients is our top priority. We're glad you are confident in the answers you receive to your questions and concerns. Please continue to connect with us anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 14, 2020

    Thank you so much Freedom Debt Relief for your hard work to resolve my debt, help me to get a good settlement and in an overall better place financially. I appreciate all your hard work, all that you guys have done and will continue to do!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Our pleasure to, Ms. Morley. We are glad to hear you are pleased with our efforts and are enjoying your experiences with us. The greatest reward is knowing our service has given you peace of mind. Please, let us know how we can continue supporting every step you make toward a brighter financial future. Thank you for choosing Freedom Debt Relief to be your guide!

    Verified purchase

    Reviewed July 14, 2020

    I am very happy and satisfied with my FDR experience. From day one with signing up to use FDR, all the way to current, the process has been easier than I could ever expect. I have already recommended FDR to multiple people that may require aid with their financial situations.

    Thanks for your vote!
    Verified purchase

    Reviewed July 14, 2020

    I got recommended to FDR through Credit Karma. I've had a good experience with my debt consultant so far. We started the program in 2018 and we're getting a few settlements. I have two settlements so far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maurice! We are so happy you decided to go through this journey with us. We are excited to hear about the settlements you received so far. Please keep up the good work, and lean on us if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 14, 2020

    Freedom was the first one that I researched and I liked it. They've been very helpful and it's a smooth process. It's a helpful program.

    Thanks for your vote!
    Verified purchase
    Punctuality & Speed

    Reviewed July 14, 2020

    It took a while to get this program with Freedom Debt Relief going. And it still is awfully slow. I thought it was only supposed to take like three or four years. But to me, it's almost going five years now. They keep adding on and I’m not really happy about it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michelle, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed July 13, 2020

    I have been happy, so far, with the settlements made to reduce my debt. Each time I call, people are helpful and courteous. My questions are always answered. I appreciate getting a monthly update on my account, and getting timely notices when x accounts are ready to be settled.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate your kind feedback! Thank you, Harry, for sharing your experiences in our program. The greatest reward is knowing your questions have all been answered to your satisfaction. We're also glad to hear you are comfortable with contacting Client Services when assistance is needed. Our advocates are available 7 days a week to support your debt-free journey. Please, continue to reach out to us with questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

    Verified purchase
    Staff

    Reviewed July 13, 2020

    The representative was very helpful, concerned, and caring when I voiced my frustration with recent credit report and score changes. Actually the decrease in my score was as a result of the creditors' reporting and not because of any action on behalf of FDR. He was very supportive and understanding and knowledgeable about the issues. Thank you so much for your help!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your recent experience with us, Mr. McKee. We're glad to hear one of our knowledgeable advocates was able to address the concerns you had regarding the impact to your credit score. We also appreciate you for taking the time to reach out to Client Services for assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2020

    I saw Freedom Debt Relief through the television and I called them. The program is easy and it has been excellent.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are more than happy to assist, Michael. Great job on your part, reaching out to learn what options were available to you. Many consumers do not know they have options when it comes to debt relief. We also appreciate you for speaking so highly about your experiences. If any questions come up, our Client Services team is available 7 days a week to assist. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2020

    The rep was really nice and understanding and told me everything upfront, so I really liked that. Freedom Debt Relief has been good. The stress level’s down. That’s the main thing. A friend of mine was wanting to do away with her debt and I said, “Give them a call. See what they can do.”

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Michelle! We are happy we can be of assistance and help alleviate some of your financial stress. Remember, we are available every day of the week, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 12, 2020

    Right now I have no one to recruit. But this program really help me. Bring back my credit score up. So please continue help me reach my goal. Getting back on my feet. Cuz my credit score is very low right now.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're happy to assist, Ms. Taro. Thank you for sharing how pleased you are with our service. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making toward debt freedom. Thank you for choosing Freedom Debt Relief as your guide to getting there!

    Verified purchase
    Staff

    Reviewed July 12, 2020

    The person who helped me out with my question about the offer was very nice and knowledgeable about what I should do and what to expect. In just a few minutes I was very happy with what she explained to me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Excellent feedback, Dean. Thank you for taking the time to share how pleased you are with the service recently provided. We're also grateful that you feel comfortable reaching out to Client Services when assistance is needed! Please, continue to let us know how we can support your debt-free journey. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 12, 2020

    Asked about settlements and the remaining 2 waiting to be settled. Also inquired about your sister company. Received the information asked for. Associated was very helpful. My questions were answered and I was satisfied with the information concerning my accounts and the handling of it by Freedom.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Way to go, Jacqueline! You are so close to crossing the finish line. We are excited to accompany the journey and support your every step toward financial freedom. We also appreciate you for taking out time to share your exciting experiences with us. Please let our Client Services team know if you have any other questions regarding your account. Keep up the amazing job and thank you for choosing Freedom Debt Relief!

    Verified purchase
    PricePunctuality & SpeedStaff

    Reviewed July 12, 2020

    I am paying more to Freedom Debt Relief than I am to creditors. The attorney are not helpful as I had to go to court and represent myself which is double the cost of the program. I am not satisfied with the program and would like to end it sooner rather than later.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patrice! We are sorry to hear that you are not satisfied with the program. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServicePriceBilling

    Reviewed July 12, 2020

    Freedom Debt Relief was the first one I called and they are providing credit card debt relief for me. They make the monthly payments cheaper and they take the money away from my account every month. They settled one credit card already and they're working on the other one right now.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Manuel, for the opportunity to serve your financial needs! We'd like to take this opportunity to congratulate you on your first settlement with us. Your hard work and dedication allow our negotiators to obtain the best settlements on your behalf. Remember to log into your Client Dashboard at www.fdrclient.com to view important updates regarding your account. Feel free to chat with us live if you have any questions as well! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

    Verified purchase
    Customer ServiceTechBillingRatesTransparency

    Reviewed July 12, 2020

    From everything I researched, Freedom had the best ratings and reviews. They are easy to deal with, which really proved to be true. I got the credit consolidation program and they did what they were supposed to do. It was more stand off and let them do their thing and then they would contact me via email or text and I'd reply. Then it was set in motion and I could see online and through the dashboard. So it was pretty much a streamlined, easy, transparent process.

    We kinda tallied everything up and they gave me a couple of number options as far as payment plan per month and set which one was gonna fit for me best. We settled on an initial one and it only moved up a couple of dollars one time because I had some bills that had shifted their due dates in the month, which then affected my available funds at a certain point when the assets were supposed to come out. The negotiator was able to talk to the ones that were in negotiations or under contract if they were comfortable of moving it, and some increased by a couple of bucks. But it was pretty straightforward and easy to do. I'm pretty satisfied with my experience. Hopefully I never have to repeat that process again. But I've learned a few tricks throughout the last couple years.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mathew! Thank you so much for taking the time to leave us a review. We love to hear about our client's success, and it makes us happy to hear we were of assistance! If you ever have any questions or contenders, please do not hesitate to contact us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 11, 2020

    Setting up account - Tim ** is a gentleman, makes you feel like he really cares about what happens to you, was always available, explained everything to perfection. A true professional and a joy with whom to work. Your customer service people, however, are short and rude.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    LaRae, thank you so much! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Continue to lean on us if you need anything throughout this process! We can be reached at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for trusting us and allowing us to help you on your path to financial freedom!

    Verified purchase
    Customer Service

    Reviewed July 11, 2020

    I was making sure that I was on the right track on my account. I was seeing how how I can pay off the last three accounts I had with the company. The customer service was wonderful explaining the process.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa! It is a pleasure to be able to assist you in obtaining your goal of financial freedom! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being apart of the Freedom Family!

    Verified purchase
    Customer Service

    Reviewed July 11, 2020

    So far so good, feel much better already being in this program, feels like a weight has been lifted off my shoulder finally. Wish they would contact me a little more though about what's happening and all right now. Haven't heard from anyone since I started this program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Welcome to the program, Michael! We are glad you decided to join us in becoming debt-free, we look forward to assisting you! For updates concerning your account, don't hesitate to reach out to Client Services (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 11, 2020

    I've been trying to get a customer service person to help my sister get enrolled in the program but keep getting transferred, then put on hold, then get a survey, then disconnected. This is not looking good to her. Very disappointed.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Malissa, we are terribly sorry to hear about your mentioned experience with trying to enroll your sister into our program. We will be thrilled to have your family come on board with us when choosing to become debt-free. We would love an opportunity to make this right, which is why one of our team members will be reaching out to you shortly for further assistance. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    StaffCommunication

    Reviewed July 11, 2020

    I am so very pleased with everything that has transpired with FDR to date. They are open and above board with all transactions and keep me posted on all activities. I could never have made this kind of progress on my own. I am thankful I found them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much, Nancy! We couldn't be any happier than to see another satisfied client! We not only want to ensure our clients receive debt relief but also stress relief when dealing with their finances. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed July 11, 2020

    This company always responds quickly to any of my questions I may have, that's why I like them so much. They settle my accounts accurately and let me know where I'm at in my program. They have the best customer service.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Sandra. We have many resources that keep our clients informed of our progress within the program. We work hard to settle the debts and resolve your finances. Thank you for choosing Freedom Debt Relief. If you have any questions, please call 800-655-6303.

    Verified purchase
    StaffBilling

    Reviewed July 11, 2020

    The process has been very good. I'm getting through some of my credit cards faster. Freedom Debt Relief is helping me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Michelle! We are happy we can be of assistance to you. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 11, 2020

    I’ve been with Freedom’s program for about six months and I’m satisfied with how they negotiated the accounts for me. Creditors aren’t calling all the time. I told them who my creditors were and they told me how much to pay a month in order to reach my goal. My timeframe is 48 months and I'm just barely getting started with them but they’ve negotiated with one so far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Mary, on your first settlement in our program! This is a huge milestone to reach and you should be very proud of your efforts! We are thrilled to accompany the journey. As we continue your Graduation Path, please let us know how we can support every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.

    Verified purchase

    Reviewed July 10, 2020

    This is the best Company a person can find to get the proper information. I started two years ago and still continue to be dedicated to my debt account. They work very hard to get you organized and worry-free. You know you can't do it yourself when you practically are in a critical state. Thank you Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Priscilla. We understand that many people are not aware of the options that are out there. We feel the review is super relevant and it speaks to uncertain times we see in the past year. We encourage folks to call us and allow us to show your options. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed July 10, 2020

    Wonderful company and very helpful for individuals who need assistance during trying times. I would recommend this company to friends and family. My sister recommended Freedom Debt to us when we were hit with financial difficulties from an accident. My husband and I are finally able to see the light at the end of the tunnel.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, Patricia. We review our client's financial situation and determine solutions that can address their financial needs. Our lower rates help increase the potential of flexibility and secure investments to resolve your debt. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceBilling

    Reviewed July 10, 2020

    The person I talk to sold me on the phone by saying if you pay the amount discussed that by debt would be down and better yet in a year or less my credit which was good by the way would be the same and or even better and this would be possible simply by making my payments. This has been totally false.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Steven, we're sorry if you feel you weren't informed enough about our program and how it works. We work constantly to improve how we communicate with our clients at every stage of their journey with us, so we would love the opportunity to discuss your above experience with us. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedBilling

    Reviewed July 10, 2020

    Overall I am happy but recently there was a mistake made that really cost me. I had called to change my payment date and increase my amount. This was done but he did not cancel the previously scheduled payment date and it cost me money with the bank because of a bounced payment which left me too short in funds for July.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Susan, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed July 10, 2020

    Very happy so far with the process. Everyone I have had contact with has been very informative, patient, knowledgeable and has answered all questions I’ve had to this point. I feel a weight has been lifted and has relieved some of the stress. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Valerie, we are over the moon to receive such stunning feedback! Each employee strives to serve the needs of our clients. Make them feel secured and address any question you might have. Please call our Customer Service at 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 10, 2020

    No looking back when you get with the Freedom Debt Relief program. This service was a huge outlet for me when all my debt started piling up. They are awesome and take care of you when those creditors call. Thank you FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sandy, we really appreciate your comments in regards to your debt relief program. We work hard to take the debt you have and consolidate your expenses to increase your cash flow. We strive to provide quality customer service. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    StaffTransparency

    Reviewed July 10, 2020

    Updated on 5/20/2021: FDR has taken a lot of stress off of us. They're a very good company to use and they're great to work with.

    Original review: We have been very happy with the way they negotiate our debts. They always keep us up to date with our account. I would definitely recommend Freedom Debt Relief to my friends and family if needed. They work hard to help us.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Pattie. We work hard to get the best settlement with your creditors. We have the client Dashboard to keep track of your program progress. Thank you for choosing Freedom Debt Relief on your financial journey.

    Verified purchase

    Reviewed July 10, 2020

    I have been very happy with my experience using Freedom Debt Relief to assist me with eliminating my debt. By following their program and communicating to them my needs, I have already settled half of my enrolled debt. I would definitely recommend them!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Richard. We strive to make each interaction easy and understandable. We provide a rod of hope in your financial woes. Keep up the great work and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 10, 2020

    The process was very helpful. I am very glad I contacted Freedom Debt Relief. I was able to become debt free!! This would have been lot more difficult had I try to do it on my own. Also, whenever I called the representative, the person answering had always be very courteous, helpful and professional.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Ryuta! We are so happy all your hard work has paid. Congrats on your success and we look forward to the coming success. Thank you for choosing Freedom Debt Relief to be part of your financial journey.

    Verified purchase
    Customer ServiceSales & MarketingPriceRefunds & PayoutsStaffBillingTransparency

    Reviewed July 10, 2020

    UPDATED 03/24/2022: We were going to have to file for bankruptcy, but I saw your ad and it truly has saved us. You have settled so much of our debt, and for that, we are grateful. We will soon be done, and the stress of that will be over.

    ORIGINAL REVIEW: We were at the point of bankruptcy and I saw the ad and called and although our payments are a little high they are way cheaper than what I was paying out monthly! Everyone I talk to is extremely helpful, professional, and nice.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Patricia. We are happy to hear that you were able to have financial relief with our rates. We make sure each interaction is positive. If you need any assistance please reach out at 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServicePriceStaffBillingRates

    Reviewed July 10, 2020

    My husband and I are just finishing 4 years with Freedom and are just thrilled to be at the end of this long journey. I would say our experience would rate a 9 out of 10. Every single person we dealt with has always been kind, courteous, knowledgeable and understanding. I never felt as if I was being rushed off the phone or that the person was annoyed that I was asking an unimportant question. Never! I didn’t give a 10 rating for one reason! When we first joined we spoke to I would guess a salesman whose job it was to convince us to join! He was super nice, bright and he was the reason we signed up. We believed in him!

    The problem was that we asked him if when we saved money on an account did we have to claim that money on our income tax. We were told by friends who had used different companies to consolidate their debt that they had to do this and it wound up costing them a lot of money. So we wanted to be certain this would not be a problem and he assured us it wouldn’t be and if we did get forms from the IRS all we had to do was have our tax preparer fill out a certain form and the problem would be solved! Of course that wasn’t true and for 4 years we had to count the money we saved on settled accounts as income and we wound up paying taxes every year we were in Freedom! But even with that we were happy with the results, paid off 48 credit cards, improved our credit immensely, and we learned how to manage our money better!

    We never missed a payment, paid $2900 to Freedom a month and made sure everything was running smoothly. I was involved 100% in the entire process! I don’t think it can work any other way! I would recommend Freedom to anyone who has a spending problem! As a matter of fact, my daughter and her husband are enrolled and almost at the end of their program. For me and my husband, Freedom was a lifesaver without any doubt! It taught me so much about all the mistakes I made over the years and we are cured now of our bad habits and decisions! I thank all the employees who were always so nice and helpful when I had questions! Thank You, Lorraine

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Lorraine. Congrats and we are sorry to see the success that you have accomplished with our service. We try to make each interaction positive, easy, and understandable. Thank you for the great comments again and we look forward to your coming success. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 10, 2020

    They are easy to work with, helpful, answer questions and give you good advice. They have always answered when I call and am given a live person. They are trustworthy and very knowledgeable. Have a Dashboard you can follow your account.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, Patty. Our experience has allowed us to make each interaction easy and understandable. We encourage and provide hope for your concerns and come up with solutions. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed July 10, 2020

    I am very happy with the settlement of three accounts at 40% of the credit card debts. You have done an excellent job in reducing my debt. I had to have a lot of patience waiting for settlement, it was worth the wait. Thanks so much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    William, we are over the moon to receive such stunning feedback! We work so hard to find the best settlement with your debts. Thank you for your dedication because your right this is not a quick scheme. This is a program to truly help you get out of debt. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    StaffBilling

    Reviewed July 10, 2020

    Freedom Debt Relief has helped me immensely with getting my debt taken care of. I am paying a monthly payment that I can handle. They have solved my debt for a much lower amount. I would recommend them to all who need it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Sharon. We review your financial situation and come up with a specific plan that can help reduce your expenses and help achieve potential savings. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase

    Reviewed July 10, 2020

    I took Freedom Debt Relief off the internet, talked to them, and they seemed fair about the whole thing. So far, they've done okay by me. They have already paid off one of the accounts and they were into working on the second one. I've had good luck with them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Ms. Small, on the progress you're already making! We are thrilled to accompany your journey to becoming debt-free. Thank you for taking the time to share the positive experiences you've had while in our program. Be sure to log into your Client Dashboard at www.fdrclient.com to view important updates regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed July 9, 2020

    Freedom Debt Relief Straightened my life out. I would recommend freedom debt relief to everybody. And there's not an interest rate involved. Every time I called freedom debt relief everybody is so helpful. Even with legal issues they stepped in and took care of it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Tom. We are here to change lives and get you out of those financial woes. If you have any questions please call 800-655-630. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer Service

    Reviewed July 9, 2020

    This is the best opportunity to get my debt under control. Now I sleep at night, do not worry about the ugly phone calls all day long. Life is so much better for me. I can not thank Freedom Debt Relief enough.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Sherry. We strive to provide a solution that caters to your needs and well being. We are so happy you are making your journey work and we look forward to the coming success this brings. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServicePunctuality & SpeedBillingTransparency

    Reviewed July 9, 2020

    Updated on 03/03/2021: I called Freedom Debt Relief and from what I was told by Jade, the person I talked to, it sounded better than I believe it is right now. He made it sound like it was going to be such a relief and so much easier. After I got signed up and a few calls later, I tried to call him and got told that he no longer works there. So, he made me feel comfortable enough. I was hoping it'd still be him I was working with. There's not one particular person working on my account like they did when I talked to him. So, it feels like whoever you call, you lay and look it up and that's who you're talking to.

    I'm retired and from what they take out of my check, it was a big chunk. So, I hadn't paid anything else with what was left and it was hard. It was a tight squeeze but I'm doing okay with it now. I’m managing alright. I've never had to go through this before and I'm disappointed with myself that I had to. Because usually, I always manage to keep everything paid. This one is still paying people but it wasn't what I went through before. I'm down to one, if not two bills left and then I'll be done as far as all negotiations on anything.

    Original Review: So far I'm happy with the service. I don't have to worry about handling calls from creditors. Money is tight especially when emergency arises. Had to have roof repaired, it was tight but I'm handling it a lot easier than if I had to worry about paying other creditors.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rose, thank you for bringing this to the public's attention. With so much uncertainty we provide a service that can help reduce your monthly rates and provided financial relief to regain sustainability. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    StaffTransparency

    Reviewed July 9, 2020

    Updated on 03/02/2021: This is a very well managed program. I am very pleased with the process. They have helped me with my debt by negotiating with my creditors. I recommend them. They have already settled several of my creditors. And now I have 2 pending that should be settled soon.

    Original Review: Very good experience. The program works very well. It has given me peace of mind with my debt. I always get my questions answered. And I have received good settlements. I highly recommend this program to anyone that has a large amount of debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Patricia! We understand that many of clients are coming form financial woes that have caused a great deal of stress. We appreciate the trust to take the first step and allow us to be part of your financial journey. We work hard to get the best settlements and keep you posted if anything important towards your settlement. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Follow-Through

    Reviewed July 9, 2020

    I have been with FDR for 5 months and already they have cut my debt in half with the first two accounts. I have found FDR is easy to get hold of when I need to, and they have fully answered my questions and followed through with any and FDR with no reservations.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Harry. We work hard to find the best settlement when negotiating with your creditors. Our years of experience and multiple platforms of communication allows us to address your questions effectively. If you need anything please reach out to us at 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    StaffHonesty & Transparency

    Reviewed July 9, 2020

    To be honest, I was a bit skeptical about FDR because I never relied on anyone to bail me out if my own troubles. I let some time pass before I submitted a review to give an honest assessment to anyone that may have that same mindset. I am quite pleased to say, that I am so extremely happy with the help FDR gave me. They are legitimate and would really help a person out if given the chance. They are true professionals and they took care of everything, and really lifted a weight off of my shoulders. I am very, very close to being done and out of debt. Thank you guys for everything! Rick

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Rick. I think you are speaking to our culture of today and the uncertain times that our ahead. We have years of experience and strive to make each interaction easy and understandable. If you need options to improve your financial journey please give us a call. Rick continue to reach out to us if you have any questions at 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed July 9, 2020

    The agent I spoke to was very helpful and took the time to figure out how much extra money needed to be deposited and exactly when it would need to be deposited. He was very considerate. I would recommend Freedom Debt Relief to anyone that I thought needed this sort of help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Stephen, we are happy to assist you in any way we can. Thank you for reaching out to our Customer Service at 800-655-6303. To keep track of your progress, check out the Client Dashboard. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed July 9, 2020

    I had to change my debit card recently and wanted to know would it interfere what is deducted every month from my checking acct. The representative told me no. Everything will remain the same with my account. It didn't take more than 15 min. to give me the answer I needed to satisfy me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patricia, we are over the moon to receive such stunning feedback! Our experience has allowed us to make each interaction easy and understandable. If you have any questions continue to reach out to our Customer service at 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServicePriceTransparency

    Reviewed July 9, 2020

    Updated on 02/18/2021: Although letting our debts go past due has killed our credit score, the stress relief from not receiving many collection calls everyday has been wonderful. The couple debts that we received court action on were handled so efficiently that we didn't have to go to court and they are now being paid. It's been so easy for us to get out of debt. A little more to go and we will graduate

    Original Review: Although the fees seem to be charged monthly and seem to add up to the amount you would have paid if you paid each account in full, the lack of stress from being continually bombarded by collection calls and lack of finances is worth every cent.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patricia, thank you for bringing this to our attention. We are so glad that you have seen real success in your financial situation. We are continuing to fight for the best settlement. We want to make sure that you get savings compare to the amount of debt you enrolled. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed July 9, 2020

    This program has been great in helping me with my debt issues. Thanks for your help. My debt was causing significant anxiety and didn't know where to find help. I came across your website and nirvana. Please continue giving the great help you provide.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Willie. We strive to engage with our clients and learn about their financial woes. We are excited to find a solution that fits your needs. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    CoverageBilling

    Reviewed July 9, 2020

    I’ve tried to talk to someone regarding my difficulty paying the monthly amount since March. I need to hold back a payment due to needing car repairs and needing to go to a doctor. I do not have health insurance. I just need one month to get caught up on things I desperately need but no one will listen.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Noreen, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review. THank you for choosing Freedom Debt Relief.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed July 9, 2020

    Very pleased with the debt resolution of my accounts! Prompt professional service! The client dashboard is a great way to watch the transactions being resolved! You can log in at any time and stay informed of the debt resolution! Great debt resolution company!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mabel, thank you for your thoughtful review. We are thrilled you are using one of our resources to be engaged in your program progress. If you have any questions you can also call 800-655-6303. Thank you for choosing Freedom Debt Relief on your financial journey.

    Verified purchase
    Customer ServiceSales & MarketingStaffBilling

    Reviewed July 9, 2020

    This program helped me tremendously to get my debts paid! I was struggling to figure out which bills to pay while maintaining my lifestyle. I saw a advertisement for Freedom Debt and called to get information. The representative was awesome and explained the program to me. I joined that week.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Debt Relief Program, Najah. We enjoy speaking with folks and learning about their financial situation. We work hard to find a strategy that can be compatible with your current lifestyle. We look forward to the coming success and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed July 9, 2020

    Plan was well done and clearly presented. We appreciated the patience and professionalism of the people who worked with us. The workability that was presented to us was practical, and fit easily within the framework of the new approach to the lifestyle we were now committed.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sallie, amazing feedback! Our experience has allowed us to take a complicated industry and make it easy and understandable. Each interaction we strive to bring quality customer service. We understand that our clients require flexibility and our company is more than willing to accommodate options the cater to your needs. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 9, 2020

    Freedom Debt Relief has worked wonders for me. They are still in the process of settling my past due accounts, but the process has been smooth sailing. The company is easy to deal with and the customer service representatives are all very knowledgeable and polite. I'm glad I chose Freedom Debt Relief to help me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Susan. We are thrilled to hear the success and glad to see the hard work is paying off. We strive to make each interaction positive are pleased to address any question you bring. Please call our Customer Service Team at 800-655-6303 if you need anything. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    CoveragePriceMaintenanceStaffBilling

    Reviewed July 9, 2020

    I was hesitant to start the process with Freedom initially because I read mixed reviews. I asked the first contact about them and he told me upfront that there were ideal situations, imperfect situations, and some that just did not work with the program. I understood that my credit score could suffer during negotiations and I knew patience was required. Also, there are fees. I settled a very small debt for more than the settlement letter the creditor sent me, (once the Freedom fees were assessed), but I was able to roll it in to my monthly payment, avoid the stressful negotiations, and know that my settlement was covered by the deposits in my dedicated account.

    Can you do it without Freedom? Yes and no. I could probably have settled some of the accounts myself, but one in particular was settled as part of a bulk negotiation for a small percentage of the balance owed. That one account made all of them worth it. I have found all of the representatives I have contacted to be professional and flexible. They sincerely want to help. I am very happy with the process and look forward to my “graduation” date.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Shayna. We are excited you have taken the first step to resolve your financial woes. We work hard to find the best settlement to keep you posted on upcoming changes. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Loading more reviews...

    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

    Media

    VIDEOS & IMAGES