Freedom Debt Relief Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
Filter by Rating
- (26,041)
- (4,244)
- (1,660)
- (1,204)
- (1,658)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Sept. 1, 2020
Is going through something like this hard? Yes. But it was necessary as we nearly lost everything between 2008 and 2016 no matter how hard we worked. This program ended up being an answer to prayers to moving forward in life and actually getting everything paid in full with the help of FDR negotiating for us.
Thank you for sharing with us, Darla! We are so glad our program could benefit your needs. We can't wait to see you reach your financial goals. Our Client Services team can help any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 1, 2020
Updated on 06/07/2023: When I signed up with Freedom, I called them and spoke to a young man. I didn't know anything about those kind of consolidation or debt relief plans. I was concerned about my credit score and he said, “Well, your credit score, if you've got a number of credit cards and you're high in debt, your credit score is not that good anyway. And even though it's gonna go down as you pay them off, it will go up.” He was very, very good. He was also very patient and understanding. He'd gone through the program himself. It was very easy. Two years in a row, I gave money from my income tax return so that I can graduate early. We're about ready to graduate in August. They're very easy to deal with.
Original Review: All interaction with FDR has been positive and pleasant. They have answered all my questions and what a relief to see my debt going down and my credit score going up. Customer service has been exemplary, very efficient and pleasant. Great experience so far.
Greetings Sharan! We are so pleased to see how helpful our team of agents has been for you! We work to give you excellent service while working towards your goal. Remember, you can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2020
I am very happy with my account the way it is handed. They are using all the means to fight for me and I am very proud of the way it's going. The team that is working on my account is doing a great job.
It's our pleasure, Paul! We are pleased to see another satisfied client during this time. Rest assured, we will continue to work on your behalf to get you to the financial future you desire. Please reach out to our Client Services department at (800) 655-6303 if you need anything in the future. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2020
I realized that due to some poor decision-making on my part, the money coming in was less than the money going out. I had to do some sort of debt relief, bankruptcy, loan consolidate, whatever. I started looking at options and Freedom Debt Relief's seemed a way to avoid bankruptcy but still get rid of some debt load and force me to discipline myself better. In the early days I called with a few questions. The first pay off I got notified for, I had questions and everyone was very patient with me and answered my questions. Now it has been mostly computer messages back and forth. The money comes out and then, every so often, I get a notice from FDR that, “Okay, we're doing this one next.” And it seems to be working. I'm extremely satisfied. I'm pleasantly surprised at the rate in which stuff have been getting paid off. Freedom Debt Relief should keep doing what they are doing.
Thank you so much for sharing your experience with us, John! We are so glad we could be a great solution for you when getting your finances back on track. If you have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Sept. 1, 2020
I had a credit card debt that I could not pay in any kind of timely manner. I saw an ad for Freedom Debt Relief and I did some research and reading. It seemed like they had a lot of good reviews so I went with them. Everybody that I've spoken to have always been extremely helpful and friendly and they do whatever they can for you. However, I really didn't research exactly what their cut is in the long run. Their little services that they charge every month was more than I expected. But they're dealing with the creditors and with whatever they have to say, their arguments and so forth. Even with one that they're dealing with, they didn't even stop adding interest on to it even after they were contacted. Freedom Debt Relief is the one who's dealing with it and I'm not having to deal with the headache. They've done their job and I've been very pleased with anybody I've spoken to and how they're handling everything.
Hi Linda! We are glad we took the burden of your debt off your shoulders since we understand this process can be stressful. However, you have been doing awesome so keep up the great work! If you need anything, please reach out to us at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Sept. 1, 2020
I talked to several debt relief company and Freedom was the most informative and nice one I could talk to. Signing up was very easy. Any questions I had, the reps answered right away. Most of their reps are really well informed but I've gotten different answers from some people at times twice in the last two or three years. Regardless, they've settled a lot of my debts right.
Hi Marcia! We are thrilled to see you trusted us to assist you along this journey. We can't wait to help you achieve your financial goals. Feel free to lean on us at any time at 1(800)-655-6303 or access your online portal at www.fdrclient to keep track of your success. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 31, 2020
Thank you so much of all!!! I am appreciate, always help, very kindly, very nice, professional, wonderful, extremely excellent service, amazing!! Thanks a lot everyone, love it, thank you so much !! Freedom Debt Relief.
Thank you for sharing your feedback with us, Man! We are happy to hear that you are pleased with our services! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
Freedom Debt Relief was very upfront and personable. They explained the process to me and worked hard to get my debts settled to a manageable level. My payment was manageable. When I had questions they are there to answer them. I have recommended them to many of my friends. I am very satisfied with their service.
Thank you for taking the time to share your positive feedback with us, Theresa! We love to hear from another satisfied client! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I couldn’t be more happy with our experience with FDR. They have been diligent in our credit card settlements although I do wish some of these creditors would leave us alone. Highly recommend FDR to family and friends who have gotten caught in the credit card web.
Thank you for sharing your feedback with us, Elizabeth! We are happy to hear you are pleased with your experience with us. We love to see our clients succeed! So, keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I was under the impression that you can pay off debt quicker, if you acquire more funds. But you can’t add more to your payment plan. Just more to the account. So if it takes 3 years to pay a debt and you come up with the money sooner, the debt will still take 3 years to pay.
Hello Miguel! Thank you for expressing your concerns with us. One of our specialized team members will be reaching out to you shortly to discuss your concerns. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 31, 2020
Since enrolling in this program, I have had the best experience with everyone I’ve spoken to. Rhonda ** has been the best person to deal with. She’s always available when I have questions. I would recommend FDR to others, and I have. It’s just been a great and helpful experience.
Thank you so much for sharing your experience with us, Melissa! We are so glad our team has been able to be there for you whenever you needed them. We love to give our clients a helping hand while we guide them to a debt-free future. As you continue, utilize your Client Dashboard to check for updates at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 31, 2020
The company has helped me with the pile of bills I got myself in. They answered all concerns quickly. The company is very thorough. If I could not make a payment for the month the company understood and worked with me on that issue.
We appreciate you sharing your feedback with us, Jennifer!We are happy to hear are pleased with our program! We are here to assist our clients to the best of our abilities! So please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I am very pleased with how my accounts were settled and how I was helped whenever I needed to postpone a payment. My only complaint is that I feel that the fees are WAY too high. I understand that the company needs to make money but the fees are just extremely high.
Thank you for taking the time to leave us a review, Stephanie! We are happy to hear that you are pleased with our services thus far! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I have been paying 472.00 per month for over a year and my accounts are not coming down. Thinking of pulling out of the program. I’ve paid over 11000 dollars on a year and I still have 4 accounts left. Something is not right, just paying fees and payments to FDR. Unhappy customer.
Thank you for expressing your concerns with us, William. We are sorry you aren't satisfied with the results provided by the program during this time. We would love the opportunity to look into your account more in-depth during this time, which is why one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 31, 2020
Updated on 09/11/2023: FDR has been excellent to me during my time using their service! I'm two thirds through with the program and am on the way to paying off my final debtor. I have recommended FDR to a couple of friends and most importantly to my wife who is also using the service!
Original Review: I've been with FDR for almost 1 year. Their Customer Service is very helpful and very kind. They are helping me resolve my credit debt issues successfully. I recommend FDR to anyone who needs help with credit card debt issues!
Thank you, Robert! We are so glad we could provide you with excellent service while we are helping you become debt-free. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
So far, FDR has been instrumental in helping me getting my debts settled. Every day that goes by, I am feeling more at ease with my debts situation. Without FDR, I don't know where I would be today as the thoughts of having all these debts to be settled are nerve-wracking... Thanks FDR!!!!
Thank you, Truong! We are so pleased to see you are satisfied with the results provided by the program. Our negotiators work hard to get the best deals possible on your behalf. As you continue, remember you can reach out to us or access your client portal to receive updates on your progress at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
Agents have been helpful & courteous. Online info readily available. My only complaint concerns how they nag you for missed payments (1). There is no flexibility regarding payback. You have to choose their posted date so they can auto collect.
Thank you for expressing your concerns with us, Juliann. We do apologize if you feel that we are aggressive when discussing your deposit schedule. As you advocate for a debt-free future, we just want to be sure you stay on top of your graduation path since we know how one small change can set back your time-frame when completing the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything during this time. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
Freedom Debt Relief program obviously takes a lot of pressure off my shoulder. I was facing a lot of financial issues when I was separating from my ex husband then I called them, everybody was so nice and always tries to help me in every possible way they can.
Thank you, Shu! We are so glad we could relieve your stress while providing you with friendly service all at the same time. If you ever have questions or concerns, please lean on our team of professionals at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
They identify me, they are polite, professional, and will only access my Dashboard if I give them permission. They will also reduce my monthly payment if I have other bills to pay, they are friendly and understanding of my other debts and payments.
Greetings Michael! It's our pleasure to assist you whenever you need us. We know that hardships come up, which is why we like to extend a helping hand whenever you need it. As we continue down your graduation path, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I am very happy with Freedom Debt Relief since I have to make only one payment per month and doing settlements for my debts that in other way I will be never able to pay off. Thanks Freedom Debt Relief.
Hello Nohora! Thank you for leaving us a review. We are glad you find the program to be successful and easy for you during this time. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future!
Reviewed Aug. 31, 2020
This has help me a lot. It has taken the stress off my shoulders. I worried so long how to resolve these problems. I finally ask for help and FDR did. Then I knew that it was going to happen in helping me, I cried when I laid down that night and thanked my God for the help. Thank you FDR.
We are so happy we could be there for you, Rebecca! Trust that we know how hard making this decision can be, and we applaud you for taking the first step in getting control of your financial future. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 31, 2020
I have no problem with this company. Been very happy for 2 yrs. I will recommend a friend. They are there to help you and ask questions at any time and the employees are very friendly and they listen to your questions.
Hi Rose! We are so happy you decided to trust us when resolving your debt! Please lean on us if you need any assistance, especially if you need assistance finding your account number at this time. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I have been very satisfied with customer service and their quick response to my questions. They have settled many of my accounts for a reduced amount which has helped me to settle the accounts faster and improved my credit rating quicker.
Thank you, Sandra! We are very proud of the customer service we provide to our clients daily. We enjoy the work we do in assisting you with a debt-free future! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Reviewed Aug. 31, 2020
Everyone that I've talked with the last few times has been very patient, understanding, helpful, and polite. Great bunch of people. I've also have gotten my husband enrolled just last month. Things explained so he can understand what's going on and how it works. Thanks a bunch.
It's our pleasure, Wilma! We truly care about our clients, so we work extremely hard to be sure you have the support you need whenever you need it. Remember, you can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
They have been very helpful and courteous. Been such a relief to get this help. Sponsor has been very informative and courteous. And everything has been handled in a timely manner. We are just getting started so we have a ways to go yet. But so far so good!
Hi Gaynell! Thank you for taking the time to share your feedback with us. We are pleased to know we have been informative to you since our clients must know their success throughout the program. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Aug. 31, 2020
I entered into this program with a lot of trepidation, but the staff were very knowledgeable and helped to calm me down when I would call with fears, worries and questions. I have been in the program for a little more than a year and I am starting to see the light at the end of the tunnel and I know this was the best decision I could have made.
We appreciate you sharing your experience, Ruth! We are so happy our team of professionals could help relieve your worries and fears throughout your graduation path with us. We know the results will be worth it in the long run, so keep up the great work! For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Reviewed Aug. 31, 2020
You have taken much care to give me a future with relieving the pressure of sustaining to keep with the payments. That was starting to demand too much of my life to continue. Thanks from the wife and me!!! There were times I was wondering what I should do even contemplating filing for bankruptcy. I appreciate the mail or the source that I received from you to apply for the service you extended me. Thank you.
Joseph, thank you for giving us your great feedback! We are so happy we could relieve you of your financial stress. We want you to reach your goals of becoming financially free! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 31, 2020
Freedom Debt Relief has made this experience easy and clear cut to participate in. My debts are being cleared. They contact me via e-mail when each one is ready to negotiate. I am very pleased with the progress that has been made.
Thank you, Susan! We are so glad we could make your experience with us as easy as possible. We understand that handling finances can become stressful, which is why we want to provide you with endless support! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed Aug. 31, 2020
Received a letter from a law firm, about debt collection. I was told exactly what I needed to do with it. I received great help in doing this. They gave me the fax number to send copies of the letter. Thanks.
Hello Francis! That's what we are here for, and we are glad we could be of assistance when handling an aggressive creditor. Remember, you can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 31, 2020
I was pretty deep in credit card debt. A friend of mine told me about Freedom Debt Relief and when I signed up, the process was so easy. I've been on the program for two years now and I should have everything paid off here soon. All their customer service has been really great and I have appreciated all their help.
Abby, thank you for taking the time to leave us a review. We are happy our team of professionals has been able to make this experience for you beneficial and of help. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
Everything was overwhelming and I was looking for a solution. Freedom Debt was the first thing that came out when I did my googling. I did one other but Freedom was the first one who responded to call me. I've been with them since October of last year. But I feel like I got ripped off and I'm disappointed with Freedom. I recommended my parents to the program but once I experienced it, I pulled them out. I will not recommend anyone to them.
It looks like I'm not really saving anything. I've come to my realization that there is a 21% fee and that's my biggest frustration. The savings that I'm saving is not really savings because you have to pay the program anyway. That's my biggest dilemma. I took out all my cards and got enrolled. That's except for the LendingClub because I know they're working on that already. I left that one and my Wells Fargo. They mentioned that when I sign up but when you're taking a bait, you're taking it without reading it. But that's my fault. I've also been served and it's really heart-pounding every time I schedule. It's not a good feeling. It's a traumatic one. If asked if I'm going to come back knowing this, I will feel that I will run away.
Thank you, Maricel, for taking the time to leave us a review. We're sorry to hear you are not pleased with the results our program has provided. A member of our team will be reaching out shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2020
I had a very easy time getting help with my debts. And I appreciate that it was all done on the Internet due to my hearing loss; which makes using a phone hard. I got a real good payment plan and already bumped it up a few dollars.
Reviewed Aug. 30, 2020
I am pleased with the service from the staff and the overall program. It has removed a great deal of stress from our lives. It has been easy to meet the monthly payments and keep track of settlements. I would recommend this service to anyone.
Thank you very much, Joan! We are super pleased to see you have been provided with great service throughout your time in the program. We like to make our program as comfortable as possible, so thank you for using the tools that help you to become successful with us. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 30, 2020
I went through a divorce and I was taking care of my mom, so things got hard for me. I was going to go to another company and I called up that company, but Freedom Debt Relief came up and I decided to sign up with their credit card relief program. But it took a long time to get it going as some of the creditors didn't want to go on the program.
Hi Margaret! Thank you for taking the time to share your review with us. We are glad we could step in and assist you when becoming debt-free. We understand that this process can be stressful, which is why we are here if you need anything. Just reach out to our team of professionals at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 30, 2020
I looked around and saw the reviews for Freedom Debt Relief. I also asked some of the people that we knew who went through the program. Then, I got in touch with them. I talked to David and he hooked me up. Every time that I would call him, he was very polite and I didn't have much problems signing up. My goal is to pay off my debt on the year 2024, so I'm working on that goal right now. There are two accounts already taken care of and the other ones are in the process. So from here to 2024, the rest will be gone. All in all, FDR has a pretty nice setup.
Luis, thank you for leaving us your review. We are excited to be able to get you this far in reaching your goals of becoming debt-free! Congratulations on your success within the program thus far! If you need anything in the future, please reach out to our professionals at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 29, 2020
Freedom Debt has changed my life so much. I’m almost debt free with their help. I’m so thankful for them. I was in credit card debt and didn’t have any clue how I would pay the bills. Freedom Debt save me..I was so grateful. The phone calls stopped and I was so relieved.
Melinda, thank you for your awesome review! We are so glad we could make a positive change for you when handling your finances. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 29, 2020
I feel at ease right now knowing I made a good decision to go with Freedom Debt Relief. Everyone I spoke with was so kind and understanding. This has been a horrible year for me personally so this is one less thing I have to worry about. Thank you Freedom Debt Relief.
Hi Terese! We are glad we could put your mind at ease when going through our program. We are sorry to hear how your year is going, but we are excited about your success with us through this journey. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Aug. 29, 2020
Been happy with the progress. TD Bank keeps calling. Brand is a little concerning. Hope the letter we sent helped. Still can't log on to dashboard. It won't let me. Thanks for all your help. We will get there.
Thank you for sharing your experience with us, Clay! It sounds like you are well on your way to a debt-free future. We encourage you to reach out to us at 1(800)-655-6303. We'll be glad to assist you with any creditors you are having trouble with, along with accessing your client dashboard. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 29, 2020
FDR has done remarkably well with me, although I have not had enough money to put into it monthly to move all my debts out as fast as everybody would like, and that includes me, my wife, my friends at FDR, and likely my creditors.
Hi Harold! We want to thank you for taking the time and sharing your feedback with us. We understand that hardships arise, and with everything going on in the world today, keeping up with your scheduled deposits may be difficult. However, keep up the great work you've been doing, and keep us informed every step of the way. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 29, 2020
Worried about credit and impact in future and how it will result in my ability to borrow money and I had to change my bank account for payment and that went successfully. I am still not happy with my credit score and although I was warned it would take a hit I did not think it would be as bad as it was.
Hi Charles! Thank you for sharing your concerns with us during this time. Although our program could impact your credit rating, the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. Rest assured, by the time you are finished with the program rebuilding your credit should come naturally. If you are still feeling uneasy or would like to discuss this matter more in-depth, please contact Client Services at (800) 655-6303. We'll be happy to assist and talk you through it. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Aug. 29, 2020
Verbal representation at sales and welcome calls false or misleading. Services promised and expected not kept. Price gouging, totally dissatisfied. Shell game, multiple company names, many addresses. Phoenix, Tempe, San Mateo all designed to rip people off and avoid responsibility. They kept most of the money and avoid paying creditors. Try to get maximum compensation upfront and drag out settlements. Clients have no say so. Promise of help and service false. THIS INDUSTRY NEEDS REGULATION AND OVERSIGHT, please.
David, we're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback, and please know that we are working on it! We would love an opportunity to review your account and address your concerns with us. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 29, 2020
Freedom Debt Relief has been a great blessing to me and has helped me decrease my debt significantly!! I am so very thankful that I will have my debt paid off much earlier than I would have ever dreamed. I would recommend FDR to anyone looking for assistance in paying down your debt. They are wonderful!
Lynda, thank you for your feedback at this time! We are so glad we could provide you with assistance through this tough journey, and we are even more proud to see how successful things have been for you. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 29, 2020
I chose to do debt relief versus file bankruptcy. I was wary of the stigma that comes along with filing for bankruptcy and I knew my creditors were going to be paid back by doing this debt relief program. So, I signed up with FDR. There had been tremendous progress since I started working with them and just about all my creditors have reached an agreed amount to be paid back. Communicating with FDR's reps has been good, too. I don't have a computer but anytime I need something or I have a question, I can call my contact person with Freedom Debt Relief and they can answer any question that I have. Their response time is also fast.
I've been using their service for about a year and a half now and so far, I'm very satisfied. The cost is a comfortable amount and is less than what I was paying on my credit cards. So it’s been so much easier paying my debts back through the debt relief program than when I was trying to do it on my own. At the time, some of the cards I had were in a zero percent period and once that period hit, the payments skyrocketed.
We appreciate your feedback, Mark! We are thrilled the program could be beneficial to you during this time, and we can't wait to see you become successful. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your account with us at www.fdrclient.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 29, 2020
I had a debt with credit cards, and to try and clear this debt out, I signed up with Freedom Debt Relief. I saw that the rates were higher and a lot of people were enrolling in their program. Their reps were very informative and very helpful. They were also pretty good in working with me on my payment plan. I had a structural plan in place and I had to have that amount in there every month. They already resolved three of my accounts and their service was good. Plus, they were always there to answer any questions if I needed to get more information as regards to my accounts and settlements.
Greetings Magali! We are so glad we could help structure your finances into an affordable plan for you. We know this is not an easy journey, but we want you to know you have our support every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 28, 2020
I felt as if I was spiraling into a circle of debt and couldn't find a way to get out. FDR gave me that breathing space by helping me settle my accounts and although it is still a work in progress I can see my balances decreasing and my credit score increase.
Hello, Ana! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients feel stress relief as well as debt relief. We're always here for you and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
The process was easy to follow and absolutely a great decision. The agent was very thoughtful and thorough. My monthly payment is considerably lower than my monthly bills use to be! My family will be able to save for the future now!!
Corey, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Just having real bad experiences. So far you guys seem to pay yourselves with my money before the services are even complete or satisfied. It’s not good, and I’m basically paying the same for my Amex that I was with the first negotiation probably even more. I feel I probably could of gotten the same deal asking myself without having to pay someone else to do it and then get paid first before the service is done. Just bad.
Thank you for voicing your honest feedback with us, Alfredo. We are sorry you are not happy with how the program is going so far. The reason we structure our fees alongside your structure settlements is to help your program to move at a faster pace. Look at it like this if the fees for the account are paid, there is more funding to be able to negotiate with your outstanding accounts or build up a lump sum amount to give to your creditors earlier than scheduled. We would like the opportunity to discuss your account more in-depth, which is why one of our professionals will be reaching out shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 28, 2020
Feel less stress overall and sleep well at night and achieve a financial goal for myself. Now I’m learning how to control my credit card. My experience with Freedom Debt Relief could not have been better. I strongly recommend this company to my family and friends.
We appreciate your valuable feedback, Una! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you need them! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed Aug. 28, 2020
I am glad that they are helping me out because I Freedom Debt Relief doing a really good job on my cases. By next year all of my five cases will be taken care of pay off. I can't wait for the to happen.
Congratulations Tina! We couldn't be more excited than to see you reach your financial goals. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 28, 2020
I'm into almost 2 years into the program. Out of 8 debts, I have paid off 1 and 5 others have agreed on a settlement. It may take a few years to completely pay off all my debts, but I am so happy I went this route. Each settlement so far was 40-50% of what I originally owed. Thank you, FDR!
Catherine, we're elated to hear about your success thus far! Our team takes pride in meeting our clients' goals of becoming debt-free and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Freedom has taken so much off my shoulders. My bills are getting paid and I have peace of mind. And when I had an issue they were very accommodating to my needs. Thank you so much Freedom Debt for being such an awesome TEAM.
Donna, we appreciate you taking the time to leave us a review! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
I can never get the same person when I call in. Some reps at the call center are a lot more knowledgeable and willing to help than others. I never get the same answer twice. I feel that no one is on the same page.
Thank you, Melinda, for taking the time to leave us a review. Rest assured anyone on our team is able to assist you with your needs. Our team takes pride in making sure our clients are supported throughout the entire process and we're always here for you. If you need assistance, please contact us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Have been more than satisfied with FDR for all the help. Some (Barclays) card issuers still persistent on collection and don't care what info I pass on. They (or their collection agents) still call numerous times per day, 6 days a week.
Hello, Vance! We appreciate you taking the time to leave us a review. We understand resolving debt is not easy and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Appreciated with everything you all have been doing, the time, explaining every detail, helping us throughout this difficult time with Covid and my payments. If anyone I know needs help with their credit card debt I will definitely recommend Freedom Debt Relief.
Thank you, Jose, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we're always here for you. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
I will say I am 50/50 on my experience with Freedom Debt Relief. I want to say foremost is the reason I have any association with FDR is because of my inability to make good financial decisions and that is all on me. As for your help to resolve my debts I am not satisfied. There were times where I had to call and ask what was holding up resolution to my accounts. I actually called myself to one account to get a number for you to call to start negotiations because I was told you were having trouble contacting that particular account.
This last account you "resolved" I ended up paying more between your fees and what I entered the program with. That really annoyed me. I have been faithful to my payments. I feel you provided services that were not equivalent to the fees you charged. Considering the people you are working with to be charged such exorbitant fees seems illogical. But you are a business. I am an unhappy client and ultimately it really doesn't matter that I am unhappy. You will continue making crazy amounts of money off of subpar work.
Kathryn, we are sorry to hear that you are not satisfied with the results the program has provided for you during this time. Taking into consideration the fees we charge for the work that is done on your behalf. You still receive larger savings in the long run compared to having to pay your creditors the full balance of the debt owed, plus interest, on top of any additional fees they may charge. We would love an opportunity to discuss your experience with us more in-depth. One of our experienced team members will reach out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 28, 2020
Freedom Debt Relief has helped resolve my credit issues quicker than I expected. Their customer service is impeccable and their website is very user friendly. Your are advised every step of process and they are available to assist you with any question you have. I would recommend their service to anyone whom needs help with debt relief.
It's our pleasure, Ruben! We are glad our team of professionals could provide you with exceptional service! Remember, to track your progress, into the Client Dashboard at www.fdrclient.com or reach out to Client Services for an update. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 28, 2020
I have had a good experience with Freedom Debt Relief. They have taken care of pretty much everything. I just need to make sure to make my payments on time, and the rest is just using email, very easy and convenient.
Maria, we appreciate you taking the time to leave us a review! Our team understands that resolving debt is not the easiest thing, and we do our best to make the process as simple as possible while providing genuine service. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
We did the program within four years, but it's almost five years now. Maybe it's a little difficult for me, especially at this time of the financial problem. If they could shift gear, especially at this time, most of the financial companies may sit down to negotiate especially in COVID-19. I hope there would be a solution to that. But at least I got peace of mind. Freedom Debt Relief solved the problems. It’s a good system and good coordination.
We certainly understand, Assaye! Thank you for leaving us a review at this time. We know how much the pandemic has been effecting our client's financial state but pleas lean on us if you need anything. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 28, 2020
For me this has been a long process and just when I think I’m alone and nothing’s happening with FDR they surprise me with a settlement. It takes time but it is so worth it. I feel protected with FDR on my side.
Thank you for sharing your honest feedback, Victoria! We want to congratulate you on all your success so far with us. If you ever have questions or concerns, please lean on our team of professionals at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
They have done a great job for me in handling my debt with credit cards and some store cards. They contact me with everything and have been very nice and informative about this process. I want to thank them a lot.
Lisa, thank you for taking the time to leave us a review! Our negotiations team works hard on settling your debts and we're always here to assist you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Since first day I was treated with great respect and attention and have been informed about my account every time there is something new on my account. And the most important off all...IT MADE MY LIFE MUCH EASIER. Would refer FREEDOM no anyone 100%.
Hello, Norma! Thank you for taking the time to leave us a review! Our team works hard to settle your debts and we cannot wait for you to become debt-free. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
We had a lot of debt and credit cards that were kind of taking over our paychecks. We needed help lowering our monthly payment and in getting rid of the debt permanently. Freedom Debt Relief popped up first then, looking through the reviews, I saw nothing but good reviews. So we went with them. The reps we talked to were very casual and explained everything. They explained the processes and answered all of our questions. They were very thorough, too. We gave them all of our debt and the payment points which were normally what the minimums we were making. They told us what our amount was going to be monthly and made sure that that would work for us. But they explained how it was lower than what we were doing at the time when we were paying our accounts on our own.
Their service was excellent and we've had nothing but positive experiences. Every time we would call, whether we had questions about the amount we were paying or if we ever had thoughts of adding a new debt, to when we get our approval, they were always really nice and patient. They even got a hold of us when we've had issues with one of our accounts not showing settled, even though it was settled.
Amanda, thank you so much for sharing how the program was for you! We are so happy to hear how our team of professionals is encouraging and helpful, especially since we love what we do.If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
I have tried unsuccessfully to settle my debt. Nothing ever got me there. There are so many companies promising to help with debt, it’s confusing. I found Freedom based on reviews. They genuinely care about their customers. They don’t promise you the moon. They set up a fair system you can afford.
Welcome to Freedom Debt Relief, Adrienne! We appreciate you sharing your experiences with us. Thank you for expressing how pleased you are with our service efforts. Our process does not work overnight, but it does work! Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 27, 2020
The Freedom Debt Relief Company is doing a Good job on solving my debts. I have no complaints with Freedom Debt Relief. They have always answered any questions I have had. I will look forward to all debt being solved by Freedom Debt Relief.
Your feedback is amazing, Donna! Thank you for sharing how pleased you are with our service efforts. Making sure we take great care of our clients remains our top priority. Be sure to log into your Client Dashboard at www.fdrclient.com to view any important details about your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Aug. 27, 2020
I'm very pleased with the progress I've made with Freedom Debt Relief. They have been incredible partners at helping me knock down credit card bills that I've been paying high interest rates on for years. I finally feel like I'm out from under what seemed like a never ending exorbitant interest rate. I've also learned some new ways to manage my finances and have committed to myself and family that we will never be in that same credit card chaos as we once were. Thank you Freedom Debt Relief for everything.
Joella, thank you for taking the time to leave us a review! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assisting you in becoming financially free! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
I made the best decision choosing Freedom Debt Relief. No more sleepless nights due to thoughts of bills. I can manage my life better and feel comfortable knowing freedom debt relief is on my side. Thank you freedom debt relief. I couldn’t have done it without you.
Hello, Maria! We appreciate you taking the time to leave us a review! Our negotiations team works hard to settle your debts and we're always here to assist you. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
FDR makes it so easy for you, the participant. All you have to do is stick to the plan as you had said you would. They're always courteous and ready with answers to your questions. They make the entire process very enjoyable.
Thank you, Joy, for taking the time to leave us a review! We want our clients to feel comfortable being in our program, and we're glad to hear you have been informed of how the program works so that you can be at ease during this process. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
Consolidated high interest credit cards for a great price. Lower than expected! After every credit card negotiation, they consulted me for an approval of the deal. I’m please with the outcome of all the negotiations. I will recommend anyone to use Freedom debt Relief!
Thank you, Ramon, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
The process is taking much longer than anticipated. When I spoke to creditors they said they have not received anything from FDR. My credit score dropped over 150 points. I told the representative that I was doing this to prepare to get a home equity loan. Now I can't.
Phyllis, thank you for taking the time to leave us a review. We're sorry to hear about your experience in our program. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
I knew somebody else that had a good experience with Freedom Debt so I went right to them. Everybody was very friendly and non-judgmental. Signing-up with the program was very smooth. The fees are high but it's fine. They're upfront about it. When you're going through the process, they settle it but at the same time, the fees kinda add up. Still, when you add everything up, it's still worth it. There has been some debts that are being settled and there's a couple of things going on. You just need to stay updated as you go through the process. Make sure you log in to your portal and check your email regularly.
Megan, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here to assist you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
Freedom Debt Relief helped me tremendously. The payments were getting too much a month. They work with creditors and lower the payments. They also took care of me if I would have anything to go to litigation. Their rep explained everything very well and he was very helpful. He did a great job. I sent him everything I had and he pretty much told me what my payment would be. And that's what the payment has been the entire time. I would highly recommend them.
Thank you, Amy, for taking the time to leave us a review! We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
I've had Freedom Debt Relief since either 2016 or 2017 and the progress is good. I've gotten a couple settlements. When I call, they do a good job in informing me about what's going on with my accounts and showing me how to get online to look at the information. Everyone's pretty patient and nice so I appreciate that. I just don't like that they can't push the automatic payment back infinitely until I'm able to start paying again. I don't like the new system.
Since I got into the program, my employment has changed and the amount of assets I have to pay into the account has shifted a lot. Now that I'm not working, and this was prior to the pandemic, I've been unable to pay into my account so that definitely is affecting my graduation date. I spoke with one of the representatives and she gave me a few different options to ensure that my graduation date doesn't get pushed back further. But I still have to see if financially, I'll be able to do that. Then the representative that I last talked to showed me how I could look at certain things from the dashboard and be able to find out that information more readily instead of having to wait to speak to a representative.
Hello, Adrian! We appreciate you taking the time to leave us a review. Our negotiations team works hard on settling your debt and we look forward to assisting you further. If you need assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 26, 2020
Wanted to give a shout out to Cory who is in sales for guiding me through this process and answering all my questions so when I signed up I was comfortable with the knowledge that he had passed on to me that I understood what I was going to be doing over the course of the next 53 months. Strengths for him was his knowledge and ability to articulate responses back to me that I gave me the feeling that I was signing up with a well respected company with lots of experience.
Ron, it is so rewarding to hear such great feedback about our team! We are so happy to hear Cory was able to assist you and make you feel welcomed. Our goal is to provide the best experience to our clients and to ensure they feel comfortable and confident with the program. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
The agent who assisted me was caring and very helpful. He put me on hold to carefully check the best help and called the right department for approval and review. It was quick and came back with with good news.
We are always happy to assist our clients in any way possible, Jesse. It is rewarding to hear we were able to resolve your concerns during your initial call to us. We strive to provide our clients with the utmost service, especially when reviewing the details of their accounts. Please continue to reach out to us anytime you have questions or concerns. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Aug. 26, 2020
Very helpful all the time I call. Thank you. My account is very challenging but thank God for your hard work. Also thanks for NLG services and for your good work. I’m looking forward to my graduation date long hall but I know I will reach it. Lord Willing.
We appreciate your positive feedback. Thank you, Mirta, for taking the time to share your experiences with us. We are thrilled to hear how pleased you are with our efforts! Be sure to log into your Client Dashboard to monitor your progress. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 26, 2020
Everyone was very helpful and explained everything so that I could understand it. This was a tough decision to make but once I said “Yes” I felt so much better. I truly think this is the best path for me and I am thankful for FDR.
It is our pleasure, Ginny, to provide a service that gives you financial relief. We're glad to hear you thoroughly considered your options before making a set plan on how to resolve your debt. It is an honor to be considered as your financial solution. Please continue to reach out to us any time you have questions regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 26, 2020
These guys work miracles negotiating with different banks/collectors/etc. I get notified throughout the day and I log in and approve each negotiation with a single click and boom, another settled account. I am now concentrating on adding to my dedicated account in hopes to pay off my settled debt sooner instead of dodging collectors' phone calls.
Thank you for taking the time to share your feedback with us, Christian! We are happy to hear that you are pleased with the program results, along with utilizing your Client Dashboard! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
I spoke with customer service agent about needing to reduce one of my monthly payments.. I had no issues and it’s was taking care of immediately. The process was easy. They went over my account with me and they are very helpful with their guidance to keep you on track so you can reach your goal and be debt free. Thank you. Bonnie
Thank you for sharing your experience with us, Bonnie! We understand that hardships come, which is why we try to be there for our clients as much as possible when going through this process. If you are feeling uneasy or have questions and concerns, please contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
I had good experience on this program. They help a lot. What I like anything you need there are different way to communicate with them and they answer you right away. I like the step to graduate. I remember how I started and now I feel more relief. Thanks for all you do.
Why thank you, Aleyda! We are so happy you find communicating with us to be easy, and you enjoy the services tools we have set up for you to be successful among the program. Just so you know, the Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so we encourage you to use it to your full advantage at www.fdrclient.com. Thank you for being apart of the Freedom Family!
Reviewed Aug. 26, 2020
So far I'm very happy with Freedom Debt Relief. You are working very hard to resolve my debt. All I can say right now is Thank you. I will let my friend know about Freedom Debt Relief program and I will explain how it works.
We appreciate you spreading the word, Mon! We love what we do, and being able to assist our clients with a debt-free future makes the work worth it! We are here to support you at every step of the way, just reach out to us at 1-800-655-6303 if you need anything. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 26, 2020
My debt was out of control. I did Freedom since I just needed to make one payment. I have been in their program for two years and I should be debt-free by this November. The only thing that I was kinda upset with them was that I thought they were gonna call some of these agencies that have the credit cards. I don’t know if they’re scared of Discover card or New Mexico Bank & Trust. Those agencies were calling me and I told them to call Freedom Debt Relief. The next thing you know, I was getting served and I was getting sued. It was a lot of stress and I thought in my head, “Why am I even using them if I'm doing all the work?” I had to call the legal team and have them help me out. I had to get notarized, talk to a lawyer, and get it going. At one point, I took off my Discover card. I did it myself and saved about $3,500. Besides that, everything else was okay. Freedom has great customer service.
Hello, Angelo! Thank you for taking the time to leave us a review! Rest assured our team works hard to settle your debts and we look forward to your debt-free future. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 25, 2020
I am very happy with Freedom Debt Relief. Things are going well, I had 8 accounts at the beginning. Now I have 5 resolved, 2 being paid off and 1 left to deal with. All is going great, if anything I am a little concerned about the time it is taking to get done, but I was told at the beginning how long it would take. I feel great being almost at the end.
Thank you for giving us your honest thoughts, Samuel! We first want to congratulate you on all of your success thus far since it sounds like you are very close to financial freedom! We couldn't be more excited for you. Also, as long as you stay committed, you will be debt-free in no time. Please feel free to reach out to our team of professionals if you are ever having doubts, or if you just want an update on the process. We are happy to assist and can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 25, 2020
So far I haven’t had no problems with you guys. I’m happy that Freedom Debts relationship relief is helping me to pay all my creditors. I love it this program. Without this program I was feeling lost. I will encourage my family and friends this program.
Thank you for spreading the word, Claudia! We are so thrilled to see another satisfied client. It's our pleasure to assist you, and we will continue to support you as you reach your graduation path! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com, and they will be able to explain how it works. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 25, 2020
Everybody has been so helpful, professional and have great customer service skills. I have told several friends of your great service and help. The legal team is fantastic and really knows their business. I enjoyed working with them and they were very very professional.
Thank you so much for your kind feedback concerning our customer service, Susan! We take great pride in knowing we can provide our clients with a helpful but friendly service when relieving their debt. If you have any questions concerning your program progress, please give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future!
Reviewed Aug. 25, 2020
I looked to see who was rated number one out of all of the companies and at the time, that was Freedom Debt Relief. I had to gather all my information which was anything that was over 500 and then, I gave it to them. They made contact with all the places and made their arrangements for payment. I've never had a problem getting ahold of anybody. They've sent me a lot of communication by email such as when I have to sign something.
My debts are getting paid down, which is what I'm concerned about. I had 10 and they settled about maybe half so far. It's been almost a year so, it's been half of them within a year. They wait till it gets to a certain point before they start negotiation. The person will receive calls saying what you owe. When you're signed up and the program’s going, you don't have to worry quite as much. About a month or so into the program, I received less and less calls, to where now, I don't receive any calls from the places telling me that I owe them money. I get something from FDR at least every other month. I have to sign something. You can pay just a little bit more and you get access to their attorney in case somebody files something against you. One of the companies decides to take it to court and FDR’s attorney will represent you for five extra dollars a month.
Thank you, Lisa, for taking the time to leave us a review! Our team works hard to negotiate your debts and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
I was told that my credit card would be paid first not the personal loan I have, months later it is the opposite. I also provided an account number but later got an email that the account number wasn't received. Feel like it is a total lack in communication.
This is certainly not the experience we'd prefer you to have with us, Ms. Christina. Some creditors are more aggressive than others and have higher demands when it comes to settling enrolled balances. However, that does not discount the fact you should be well aware of what to expect while in our program. We would like an opportunity to speak with you regarding the concerns mentioned. A team specialist will be following up with you shortly. Thank you for voicing your concerns with us and for choosing Freedom Debt Relief.
Reviewed Aug. 24, 2020
The representative answered all my questions in a brief and concise fashion. I was pleased that I got to speak to a person so quickly... instead of a computer-driven menu. I gave that person a "9" because of the manner they addressed my questions.
Thank you for taking the time to share with us, Billy. We strive to provide quality customer service in each interaction. We are here for you every step of the way and we are looking forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 24, 2020
Started out friendly and helpful and continued to he friendly and helpful. Only have 2 left to settle in less than a year. Keep me up to date on my balances and dedicated account. And most of all no more phone calls.
We appreciate you sharing with us today, Michele. We strive to provide for the client's needs throughout the process. We make each interaction easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
Takes too long to get credit score updated. I paid up the full amount to my account 2 months ago and my scores only went up by a couple points. I really need to get my credit up. I paid over 12,000 to get this issued fixed. Thanks.
Hello Bryant! We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 24, 2020
The process was easy to follow. Fast service, mostly (see below) friendly staff, and any questions/concerns are answered simply by calling. I would have rated them 5 stars Excellent, however at the beginning of the process, before my first settlement, one of the representatives I dealt with seemed disinterested in actually helping me. Everyone has a bad day so I won’t hold this against them, considering they have basically cut my enrolled debt by 50%!
Thank you for your honest feedback, Michael! We are sorry to hear about the experience you had towards the beginning of your program. We strive to put our best foot forward when helping you become debt-free! The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so please utilize it by going to www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 24, 2020
I needed to contact customer service to lower my deposit one more time (hopefully) for September. The representative I spoke with was cheerful (even though it was super early) and was able to handle my request in a timely manner.
Donna, thank you for taking the time to share your feedback with us. We always like to be sure we are providing our clients with amazing service when assisting them through this journey. Do not hesitate to reach out to Client Services if you ever need to make adjustments throughout your program. We can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 24, 2020
I was trying to consolidate debt and I went with Freedom when they popped up. I had a conversation with their rep. I liked what they told me over the phone. It was an actual phone call with them, from them. I received an amazing quality of service. They are always customer friendly when I call to ask them questions. And the payment was fair, based on the amount of debt that I have. A big weight has been taken off from the debt and I'm able to be relieved. The best thing one could do is give Freedom a shot. If you don't like what they tell you and what you see, then you can look elsewhere.
Hello, Anthony! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
I saw Freedom on Facebook and then, I set to call them. They sent me some information and it sounded like it was going good. I just let them get my money and let them do what they want to with it. It was difficult communicating with them. At first, I had the client dashboard and I could get in it good. Then I started trying to get in and I couldn't. I called and I talked to somebody, and they didn't know why I couldn't get in my client dashboard. I called FDR a couple of times because I didn't think it was gonna take them 50 years to pay it off. They got three of my debts going and there’s one more they hadn't settled yet. They take the money out of my account but I didn't know I was gonna have to pay them a salary.
I had those bills forever and they knew me, and then they kept calling me asking what I was doing. They said they could work with me and I just didn’t bother because I was already with them. But I could have done a lot better with it. People should run for their lives if they are considering going through a debt relief program because I don't know how long FDR has taken $262 out of my account every month.
Margie, thank you for taking the time to leave us a review. We're sorry to hear about your experience and we're always here for you. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 23, 2020
Freedom from debt always keeps me informed. This is a great company. They let me know about settlements and up coming settlements plus you don't have to worry about anything. They take care of it all plus you can view it all on the dashboard.
Hi James! We are so pleased to know not only has our communication been to your liking, but you have benefited using our tools handy to you as well. We like to make our program as easy as possible. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 23, 2020
So far, the staff has been excellent in lowering our debt and keeping us posted on the progress of our account. I would recommend Freedom Debt Relief to anyone seeking financial relief. FDR has lowered my debt by almost 50%.
Thank you, Donna! We are so happy to hear about your savings with our company thus far! As we continue down your graduation path, remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 23, 2020
I had spoken by phone with an FDR agent, then was all out dismissed by online agent. The Enroll New Debt tab on the Client Dashboard was not working. I sent by email to support@fdr a photo of my PayPal credit card statement. Here is the full credit card number: **.
Thank you for keeping us updated, Ms. Jane. However, we strongly discourage sharing any account details on a public forum. Please contact our Client Services team at (800) 655-6303 to confirm the debt has been added to your program. We sincerely apologize for any frustrations you've experienced. Our goal is to support your every step toward financial freedom. We hope to hear from you soon and thank you for choosing Freedom Debt Relief.
Reviewed Aug. 23, 2020
Someone had mentioned Freedom Debt Relief to me and I spoke to a very nice person who really talked me into it. She was a very nice rep. The whole conversation was good. She made me feel easy about doing it because I really had reservations. It’s all very good.
Ann, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
Since starting the program everything has been seamless and efficient. I am informed every step of the way through the process. I would recommend Freedom to anyone who needs assistance in repairing their credit and getting back on track financially. I am glad someone recommended me to freedom debt relief. I’m halfway through and thoroughly satisfied with everything.
Reviewed Aug. 22, 2020
All the people I have talk are very helpful. And They are very understanding with my situation. Shawn was very helpful When I needed to talk to him or when I emailed him he always responded. I am very happy with the credit relief stuff.
Hi Lorraine! We are so pleased to hear our team of professionals has been able to assist you with any concerns that have come up. We are here to assist our clients every step of the way. So if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 22, 2020
Updated on 11/22/2022: FDR has been tremendously helpful to be in getting out from my mountain of credit card debt much sooner rather than later. The process, and the communications from the company, are very straightforward, and I can finally see the light at the end of the tunnel, for which I’m grateful.
Original Review: Scarlet was great, thanks! Helped get my account up to date after one of my creditors (Scott Credit Union) refused to parlay with Freedom Debt Relief and thus necessitated a direct repayment negotiation. Scarlet was very speedy and efficient in removing SCU from my FDR account and reducing my monthly payment obligations accordingly.
Thank you for taking the time to share your positive experience with us, Christian! We are happy to hear that you are pleased with our Client Services team! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
FDR has been great helping me get out of my credit card debt. The times I have needed to call them for questions, I have received excellent customer service. I would definitely recommend them to anyone going through a difficult time in their finance. Thank you!
Jose, it is so rewarding to hear such great feedback about our Client Services team! Our goal is to provide the best service and savings possible for all of our clients. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
You have helped me out considerably... Thank you for all you have done. I have recommended FDR to several of my friends. They informed me that you have been able to help them, also. Thank you again for all your assistance.
Thank you for sharing your feedback with us, Michele! We are so happy we can be of assistance to you! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
So far I am completely satisfied with the work and the money that FDR has saved me. They stepped in and took over my debt saving thousands of dollars. I would recommend FDR to anyone having financial problem with credit card debt today!!
Thank you for taking the time to leave us a review, Samuel! We are happy to hear that you are satisfied with the results of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
Freedom Debt Relief communicates mostly by email and that’s exactly the way I like it. In the dashboard, I can tell how many payments have been made to who and what I still owe. It was a four-year program. But the way that I've been noticing, it may be more like five years. The progress has not been as fast as I like but I'm satisfied and pleased with Freedom Debt Relief.
Andrea, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here to assist you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
Very Good. Did exactly what they said they would do. Nice to have somebody on our side. I check everyday to see progress. Very surprised when debts were being settled in 1st few months. Thank you for helping us resolve debts. Can't wait to be debt free.
Thank you for sharing your positive experience with us, Richard! We are happy to hear that you are satisfied with our program thus far and that you are utilizing your Client Dashboard to follow along with your success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I am happy with everything and service is excellent!!! I can’t wait till it is all done!! I am very thankful for your help with this debt relief program! Thank you so much for everything! I hope everyone is safe and having a blessed weekend!
Thank you for providing your feedback, Ian! We love to hear that you are pleased with our program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. We hope you had a great weekend, and thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
My experience thus far has been great. The pressures were taken from me and the professionalism has been fantastic!!!! I will and would continue to recommend your organization to others. My Debts are being paid in a manner to where it will allow me to repair my credit faster and move on with my life.
Thank you for the kind words, Aubrey! We are happy to hear that you are satisfied with the results of the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I wish they could make my debt vanish; slowly but surely however it is and that's what they have been doing. Now there were a few times i attempted to add money to account in order to pay loan off faster but they never went through. There may be issues with their online access.
Thank you for taking the time to leave us a review, Margo! We are happy to hear that you are pleased with the results thus far! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I will be debt free in a few years and am so grateful to FDR for this. I now only use cash and am out of the credit card cycle. What a relief!!! Thank you so much!!!! I recommend you highly to all my family and friends who think nothing of using their credit cards.
We appreciate your great view concerning our company, Dia! We love being able to provide our clients with an affordable solution to their finances. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being apart of the Freedom Family!
Reviewed Aug. 21, 2020
Great communication, when there's a problem a get solved tight away, any issues they handle it, the only thing that takes a long process is some of the accounts take time like letting them go in collections. Otherwise when they do they go to get negotiated asap to be finalized. Keep up the great service everyone!
Hi Charles! Thank you for giving us your feedback. We are happy things have been going smoothly so far. We look forward to supporting you as you reach your goals. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed Aug. 21, 2020
We Just started in the program a couple of months ago. But so far we have met only the nicest people!! The lady that helped me was so sweet and kind. Not judgmental at all. She knew her business. We are happy with the program so far. We look forward to being debt free in the future. We pray every day this program works for us. Its seems to be our solution.
Hi Tammy! We are so excited to begin this journey with you! We know how much of a commitment this can be, but we assure you that you have our full support! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 21, 2020
A lot of credit card debt had just consumed me because when you have a child who's had cancer, you'll do anything to make the co-pays. I downsized everything in my life but it's still I was just paying too much interest. I went online and I researched how different debt consolidation groups were rated and Freedom Debt Relief has such a good rating and such happy customers that I did research and found them and called them.
With the exception of one phone call, which that person obviously was quite new ‘cause they gave me bad information that even I knew was off, I've been with FDR for over three years now. We're paying off two of my debts and everything has been agreed and two have been paid off. I turned over four cards to them and they get the highest praise I can give any company because regardless of who I talked to, I got consistent answers within the organization. This is a company I would work for because of its internal consistency. Their first rep I talked with was also very knowledgeable, very encouraging and very helpful. Regarding payments, they told me what it would be a month and we set it on two payment dates and then when I started seeing how I was being paid in retirement, I had to move it to the first of the month and consolidate it all and just make it one payment.
My only problem that I've had at all was that the first card which was Discover that they settled out in 2017, and Discover did not send the 1099-G form to me. They sent it to FDR. Nobody there could find it. So two years later, under an audit, they started contacting me last June, I am still fighting with the IRS because I've sent them everything but the IRS then failed to tell me. They said, “You've got everything in that you need.” Then they said, “You don't have this form.” I've been going round and round with them for 15 months.
I also did not add my fourth account until later when they jacked up the interest on me for it. My payment, before I added that account, was 600 and change. Then when I added that fourth card not quite a year ago, it had $6,000 on it and it was with US Bank and it's a Visa, my payment went to 853. We've got structured settlements all set up. My graduation date would have been September but after I added this other card, it’s now gonna be November but I'm paying so much less on that. It doesn't seem right that I would pay the full 853 for October and November of 2021. That should drop after September by quite a bit because the big debt will have been completely paid off. So I need somebody to check into that for me. I would almost be paying off the whole thing in those two months with what I'm paying and it just didn't seem quite right.
Thank you for giving us an honest review of how our program has gone for you, Leslie! We know everything concerning the program may not be perfect, and we are constantly working on our flaws. However, thank you for sticking by us and trusting us to guide you to your graduation path of financial freedom. It's our pleasure! If you would like to discuss the details of your account more in-depth just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 21, 2020
We have a lot of debt, in general. We’re trying to cut everything down and be able to pay everything off. We liked everything that Freedom Debt Relief pretty much had to say. Everything was very laid out and there was nothing hidden. They were very blunt about everything that had to be done. They gave us a really good rate for how much everything was. It was really good. They also let us up the amount that we were paying. It was a fast and easy transaction.
When we need to call someone from Freedom, they are amazing. They answer all the questions and give everything we need in a very fast manner. They are very reassuring that everything that they say is gonna happen and it is exactly what happens every time. So far, we've noticed that things are moving a lot faster than what we have expected. Everything is getting paid very fast and we see the progress. Sometimes, we won't check the progress for about a week or so, and we always get very surprised to see how much has changed in such little time and how many bills have actually already been finished paying. That's really nice to see. Every time someone asks me about Freedom Debt Relief, I always say that they should go with them. They’re awesome at what they're doing.
Viviana, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we cannot wait to meet your goal of becoming debt-free. If you need assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
Freedom Debt Relief was great to work with, always available to answer questions and help with deposits and such. They negotiated two wonderful settlements that would not have been possible before signing up, and saved me close to $10k. The settlements came faster than stated, and were well above what I had anticipated.
Wow, Elizabeth! It sounds like you're off to a great start with us. We are so pleased to see how satisfied you are with the results provided by the program. It's our pleasure to ensure you get to the financial future you are desiring. Feel free to reach out to our team of professionals if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I think Freedom Debt Relief is doing a great job helping me to pay off my debt. I wish I had known about them one before. I would recommend them to anyone who is having debt problems. They are courteous, polite, informative, and very helpful.
Thank you very much, Margaret! We are glad we could be your solution when deciding to become financially free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
I was very happy with the debt resolutions on my account. Whenever i had a question they were also very helpful. I wish that the resolutions would have all reported to my credit however as some did and some did not. I would still recommend.
We appreciate your valuable feedback, Christine! We are overjoyed on how the program has benefited you and how helpful our team has been for you! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed Aug. 20, 2020
I was sinking in debt with loads of mail and phone calls from creditors. I am a 78 yr old widow and the burden was tremendous. Finding Freedom Debt Relief was a miracle. Now they have taken my burden for me and with a small monthly payment. They have already paid off one of my debts and are continuing to settle others.
Phyllis, it's our pleasure to assist you at this time! We are so thrilled to hear about your success thus far. We can't wait until you complete your graduation path with us. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being apart of the Freedom Family!
Reviewed Aug. 20, 2020
I would recommend this company to my family and friends.. They have really helped me and did as they promised. I very pleased as I see my debts get paid off in a timely manner at a great reduction saving me a lot.
Thank you for giving us your feedback, Sharon! We are pleased to know we have been able to assist you with a debt-free future. We are excited to see you complete your graduation path! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
I’ve only been in the program a short time, but the progress has been amazing. Three debts have been settled already, to me this is progress. I look forward to being debt free soon, so I can really enjoy retirement. I thank FDR for helping me achieve this goal.
Congratulations on all your success so far, Arlean! We are so excited to continue this journey with you to a debt-free future. We know how hard you are working, so please stay committed. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!
Reviewed Aug. 20, 2020
One account was written off by the creditor. The call was to clarify the situation. Had a very satisfactory clarification from the staff. The information was very clear. The staff was very professional and helpful. All questions were answered. Thanks.
Thank you for taking the time to leave us a review, Ricardo! We are happy to hear that you are pleased with our services! Our goal is to ensure our clients feel educated on the program so they can feel comfortable and confident with us at all times! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
Very happy with their help. I was very much buried on debt. But now I feel great relief, thank you. They keep me very informed on what is going on. Step by step I will be out of this debt soon I can thank you enough.
Hi Henry! Thank you for taking the time to leave us a review! We are happy to hear about your satisfaction with our program thus far! We are here to help every step of the way, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I try to finish as soon as possible, if I finish shortly my credit score will go up? One more card left for negotiations, please finish as possible. I try my best to finish the payment as possible. Freedom customers service are good.
Keep up the great work, Sohel! You are so close to reaching your goals of becoming debt-free. Please know we are hard at work on your behalf during this time, and you can stay up to date with your account by going to your online portal at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
My debt counselor helped very much. I was very stressed and upset over not being able to keep up with my bills any longer. But even with paying on time I was not getting ahead because of interest rates and I had reached a point where I couldn't afford to pay extra. I had always been able to pay my bills and mostly on time, but it was so hard and I had to started to give up or cutting back on groceries and gas, and not turning lights on to free up funds. I was so far in debt, and I felt I owed so much because I kept robbing Peter to pay Paul, plus borrowing from family that I felt I was never going to get out of debt. Plus I needed a way to cut the credit card habit.
I'm hoping with the help of this program, I can get back to living my life again, not just living bill to bill. Banks/loan companies would not let me borrow money because of my debt to income ratio - even though I was using the loan to pay off the debit I had. Once the debts are cleared I'm hoping never to get on the credit card merry-go-round again.
Rebecca, we are glad we could step in and assist you with this burden. We know how hard it is to stay afloat when dealing with debt, which is why we offer our services to clients in need. If you need anything through this process please lean on our team of professionals at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 20, 2020
So far so good. I’m anxious to get started and get through this plan. I finally have hope of paying off my debts. I can actually think about plans for the future. I know this is the solution I’ve been searching for.
Thank you for taking the time to leave us a review, Rhonda! We are happy we can be of assistance and help alleviate some financial stress! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I had called to update some information I had received and also wanted to discuss about increasing my amount I put into my account each month! The Gentleman I spoke with was very helpful and knowledgeable about my account and very helpful about me understanding the process of increasing the monthly amount I wanted to increase to my account!
Thank you for taking the time to share your positive experience with us, Mary! We are happy to hear that the representative you spoke with was able to assist you and ensure you were comfortable with the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
Everything is working out really great with Freedom Debt Relief. They’re very helpful. They told me how they're gonna negotiate the balances with the different credit cards and to get the best amount worked out for me, and they did. Some of the accounts, they knocked it down to almost half, so it was great. They're always in contact with me as far as what's going on, if I agree on the settlement. My payments are a little bit on the high side, but I figured I needed to do that in order to get this resolved. I look at the dashboard all the time. I'm almost done with one of the settlements, almost going on the next settlement. It's just good to know what's going on with my money.
We appreciate you sharing your feedback with us, Lillian! We are happy we can be of assistance to you and happy to hear that you are utilizing your Client Dashboard! It is such a great tool to use to follow along with your success! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 20, 2020
I'm happy with Freedom Debt Relief. Everything's been good. Communication is great. It was really straightforward. There wasn't anything fishy or hiding. Everything was spelled out in the beginning.
Hello, Amy! Thank you for taking the time to leave us a wonderful review! One of main goals is the communication and transparency we have with our clients while working with them to reach their goals. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything concerning your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
I have been incredibly pleased with my Freedom Debt Relief experience thus far. Life has thrown me several curveballs in recent years, resulting in financial hardship and, unfortunately, debt. The team at Freedom Debt Relief has been efficient, responsive and kind from day one. I look forward to being debt free, thanks to Freedom Debt Relief!
Thank you, Katherine! We are so happy to see your services with us have been nothing short of amazing. We care about each of our clients and want to work with you to obtain the financial future you desire. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303, and remember to regularly check your client dashboard for updates concerning your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 19, 2020
So far it has been a smooth experience. They always let me know quickly about a new settlement. I look forward to the day all my credit card debt is finally paid off and I am debt free. Glad I chose Freedom.
We also are looking forward to the day you become debt-free. Welcome, Sandra, to Freedom Debt Relief! Thank you for sharing your experiences with us and for expressing how pleased you are with our efforts. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Aug. 19, 2020
Updated on 10/31/2022: The company came to my rescue with very helpful Customer Service. They were always on the alert when something needed to be done by me and even the chat reps gave great advice and told me where to find certain information. Their sister companies were also very helpful in getting me the relief that I needed to accomplish my goals. With all of the help and support that Freedom Debt Relief gave me, my graduation date is even closer than expected. It is such a relief to not have to talk to the creditors and negotiate with them because Freedom Debt Relief did it all! Thank you for your service.
Original Review: Freedom Debt Relief was very understanding and willing to help solve my issue in a very professional way. They described and took time to help me understand the workings of the program that they offered. I was given time to think and clear my head believing that they would handle the hard part of my situation. The follow-up team is very courteous and on point with their care. Being new to this type of situation, I would recommend freedom Debt Relief team to my family or anyone who falls into a situation where they would need this type of help. Thanks again freedom.
Druscilla, we appreciate your generous feedback about our company! We truly care about our clients, and we work hard to be sure you are comfortable when going through every process! We can't wait to see you become debt-free! As we continue to work on your behalf, reach out to us if you need anything at 1(800)-655-6303, and one of our experienced team members will be happy to assist you. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
Yes would recommend Freedom Relief to my friends and family. Thank you for everything. I am so happy to have those accounts paid off. Now I can breathe again. I can’t tell you what it means to me having those accounts settled.
Thank you, Margie! We are so pleased to know how well everything is turning out for your graduation path with us. We aim to give our clients a lifetime experience with us, as we know how hard this journey can be. If you ever have questions or concerns, please lean on our team of professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 19, 2020
It's taking a lot longer than once stated. It will take more than 2 years and probably 3 or more before I am finally done!! I believe I am may have been able to settle these quicker on my own with less cost to do so.
Hi Amy! Thank you for expressing your concerns with us. A lot of times, our ability to obtain settlements is dependent on growing sufficient funds to settle the debt. As long as we continue accumulating funds, we should have no problems meeting your goals in realistic time-frames! Feel free to lean on us and to reach out to Client Services to go over the details our your program more in-depth. They can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com.Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 19, 2020
So far so so great. I'm happy with this company. Much better or a 100 percent better than the other company I worked with. I very pleased with Freedom Debt Relief. They are go getters???. I would recommend these guys to anyone.
Hi Pattie! Thank you very much for sharing your thoughts on our services provided to you throughout your graduation path with us. It's our pleasure to assist you in financial freedom! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
Freedom Debt relief have been a relief on my life and finances. They have always been quick to respond and handle any issues that may arise. They have been great for my life. I highly recommend Freedom Debt Relief to anyone who may have issues with overwhelming Debt.
Warren, thank you for your lovely feedback about our company! We are so glad we could help you make this change to your finances. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 19, 2020
I am glad that the company was able to pay off two of my accounts. I don't understand why those accounts can't be cleared off of my credit account after they were paid off. That really confuses me. So, even after all of these are paid off, my credit report will still show these accounts on there unpaid. Please tell me what I need to do to have them removed/show paid off? Thanks.
Hi Theresa! Thank you for taking the time to give us your review of the program at this time. After the full settlement amount is paid to and processed by a creditor, they may report to credit reporting bureaus that your account is settled in full, settled, paid, paid in settlement, or settled for less than the full amount. You no longer owe on this account, and the balance is zero. That debt is behind you and your credit report shows it. If you are feeling uneasy or would like to discuss this matter more in-depth, please reach out to our Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
The time it takes to get accounts resolved I know depends on the amount of money you can put in but I’m at my max amount without doing without money to live on each month. This amount is all that I can possibly afford and it just seems like the balance on the accounts keep going higher and credit rating goes lower and lower.
Thank you for expressing your concerns with us, Victoria. We understand how you may feel during this time, but please understand this is apart of the process when becoming debt-free. We have set up your account based on the amount you can afford at that point, your creditors will have to reconsider the balances at hand when wanting to resolve the debt. Hang in there you are doing great so far! Do not hesitate to reach out to Client Services if you ever have any questions or need anything at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 19, 2020
Wonderful company. They really care about the customer. I would not hesitate to recommend them to all the people I know! Keep up the great work and you will be around for a very long time! Since I been with you I have never been disappointed.
Thank you, Stephen! We are so glad we could provide you excellent service when regaining your financial freedom through the program! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 19, 2020
Freedom Debt Relief seemed to be good at the time that I took a chance on them and they've been true to what they said. I’ve been with the program going on two years and the time frame at the beginning of the consultation has been accurate. The dashboard keeps you updated on what's happening. Everything has been good so far.
Hello, Alton, thank you for your review! We work hard to ensure we are providing our clients with excellent service along with the tools to be successful while going through this journey. If you ever have any questions in the future, please reach out to us at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 19, 2020
Freedom Debt Relief seemed to be the best. I gave them all my bills and then I'd have to give them a certain amount of dollars a month. Then they pay off my bills. I was comfortable with the process but it took such a long time. I got started in 2019 and I would not debt free until 2023. I pay 165 twice a month. If I had to do the program all over, I would not do it again with Freedom Debt Relief. In fact, I was thinking about withdrawing from it but they paid most of my bills off. But I owe $1,000 so why are they negotiating and only taking $25 a month when all I owe is $1,000? So Freedom Debt Relief gets more money for themselves than paying my bill.
Freedom Debt Relief would also offer this plan where if you kept your payment up, they would calculate all the money owed and then they would give you a loan. They would pay off the bill and then you would pay them every month instead of Freedom Debt Relief. But it is connected with Freedom Debt Relief. I had someone called and asked me about the loan plan. At the time, I couldn't do it because it was too much money I would have had to pay a month. The guy got upset with me and he hung up on me.
Months later, this year, I was able to do the loan plan. I called and I got the same man that hung up on me. I asked him if he was the one that hung up on me and he gave me some lame excuse about why he did it. I called Freedom Debt Relief and told them that I didn't want this man. I wanted a female because he sounded like a hustler. He was a fast talker. They must have told him what I said. He got angry with me and sent me a letter and said that I was denied because my credit score was too low. Of course, my credit score is low because I'm doing Freedom Debt Relief. So they wouldn't take me and I didn't think that was right. Other than that, they did pretty well because I started in 2019 and they paid off five of my bills. They take care of everything and I don't have to worry about paying bills. So as a whole, they're pretty good.
Thank you for bringing this to our attention, Annette. We are extremely sorry to hear about your experience with our sister company during your relationship with us. Please know we will be looking into this matter further. In the meantime, we are glad you have been able to receive good savings while continuing with us to your graduation path. If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
My credit report was going up and to resolve the problem, I signed up with Freedom Debt Relief. I saw them on the news and I knew that I could choose so many ones, so I chose the first one. My interaction with their reps was good and I don’t have any problem with my payment plan. I make a payment twice a month, every 15 days, so they can take it from my paycheck or from my checking account. I like FDR and so far everything's fine. Right now, my bank account is going down because I have to pay them to resolve my problem. I want to see after everything paid, but at the moment, all that they're making me do is make my monthly payment and things are going little by little.
Adriana, thank you for sharing your experience with us thus far. We are glad we could be an effective solution when resolving your debt. Feel free to lean on us and to reach out to Client Services if you ever need anything at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I would highly recommend this service! It has helped me get out of debt and have peace of mind over my finances. The program works as marketed, and they really help with the collection calls and harassing correspondence from debt collectors too!
Thank you for your positive review, Renae! We are so happy we can be of assistance to you and provide you some relief from your financial stress! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I am pleased with the service I have received and I saw this as the only way out of debt when I was desperate. I do feel that there are other ways to achieve financial freedom but I appreciate the help given. There are lots of fees.
Greetings Terrica! Thank you for sharing your honest thoughts about the program and the service provided. We are glad we could assist you when deciding to become debt-free. Compare our fees to the full balance of the debt amount plus any interest and additional late penalty fees if someone can't meet the monthly required minimum payment. We simply want to cut out all the extra cost that comes with paying off your creditor directly. If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I liked that my accounts been settle and hopefully the other two can be settle soon too. Something that I did not like was that I thought there were going to be making payments to all at the same time, but I guess it's one at the time.
Thank you for taking the time to leave us a review, Stefania! We are happy to hear that you are pleased with the results of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
Updated on 06/01/2021: My debts have been reduced more than I could ever imagine. I am given regular updates on my progress. When a settlement has been offered, I am notified to see if I accept the settlement offered. I always have access to my account on my Dashboard!
Original Review: After providing with my information Freedom went to work negotiating for me and keeps me informed on a regular basis! I feel very comfortable that I will conclude this program with ease, thanks to Freedom Debt! The support team are very professional and I always get immediate response whenever I have to contact them!
Hi Lillie! We are so pleased to hear our team of professionals has been able to assist you. Our goal is to ensure our clients feel comfortable and confident with us at all times! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
is finished in a timely manner. I will gladly tell my friends and anyone expressing a need to resolve their debts to use Freedom Debt Relief!
Thank you for sharing your positive experience with us, Jeanette! We are so happy to hear from another satisfied client! Our goal is to ensure our clients feel confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I’m so relieved it was such a smooth process. I’m super excited to be heading in the right direction with little work to do on my part just making deposits on time made this process easy and I will be debt free.
Hello Tamika! Thank you for leaving us a review! We love to hear from another satisfied client! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
FDR getting my financial debt in order. Everything seems to be going as planned. I would recommend fdr to someone who was in debt and needed help. I have been very satisfied with the help and speaking with the customer service representative. They explain everything and politeness. Thank you.
Anna, it is so rewarding to hear such great feedback about our Client Services team! We are happy to hear that you are satisfied with the service provided. Our goal is to ensure our clients feel comfortable and confident with us at all times. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 18, 2020
I was watching TV one morning and Freedom Debt was on TV. The process was simple but I didn't understand at the beginning that it wasn't a payoff right away. I didn’t like too much that Freedom wanted you to let the bills go. I had some of them paid down quite a bit so when it came time to pay them, once I got enough money in there, they had gone up quite a bit. So, that didn't make me too happy because I worked hard on trying to get it down. Some of them were at 510 and when we paid it off, it was close to 1,000. But other than that, they've been very helpful and friendly. We got three paid down and we've got three right now that they're working on. They have already started paying them down so I've been happy.
I normally pay twice a month and I upped it so I could get it paid off faster. We work seven months a year and then five months, we travel around because I have children in different locations. So, I now pay one time a month. I had to call this morning because I got an email and the rep helped me get that done. You have to call monthly. Freedom had a sister company that I was gonna use. I tried to give them the information they needed but we travel a lot and I was not in a position to send out a bunch of stuff. So, we weren't able to use the sister company who would give you a loan to pay it off straightforward, which I would much rather do because it's also hurting your credit to let it go. Still, I would use Freedom again although I hope I will not ever have to.
Hi Mary! Thank you for leaving us a review. We are glad we could help you reach the financial freedom you desire. We certainly understand time is of the essence, which is why we like to provide you with the tools necessary for your success. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed Aug. 18, 2020
I pay all my credit cards with Freedom Debt Relief in just one payment. I have this for two years. I recommend a lot of friends to them.
Martina, thank you for taking the time to leave us a review! We're elated to hear you are pleased with our program and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2020
I am happy so far! My debt is going down and I am super happy about it. This process has been smooth and easy so far and I am looking forward to being debt free sooner than later. During the pandemic, I didn’t think I could still manage, but so far I have and it’s been easier with the help of FDR. Thanks for the help.
Cristina
Thank you for taking the time to leave us a review, Christina! We are so happy we can be here for our clients during these hard times. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
Media
