Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Aug. 26, 2020
Wanted to give a shout out to Cory who is in sales for guiding me through this process and answering all my questions so when I signed up I was comfortable with the knowledge that he had passed on to me that I understood what I was going to be doing over the course of the next 53 months. Strengths for him was his knowledge and ability to articulate responses back to me that I gave me the feeling that I was signing up with a well respected company with lots of experience.
Ron, it is so rewarding to hear such great feedback about our team! We are so happy to hear Cory was able to assist you and make you feel welcomed. Our goal is to provide the best experience to our clients and to ensure they feel comfortable and confident with the program. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
The agent who assisted me was caring and very helpful. He put me on hold to carefully check the best help and called the right department for approval and review. It was quick and came back with with good news.
We are always happy to assist our clients in any way possible, Jesse. It is rewarding to hear we were able to resolve your concerns during your initial call to us. We strive to provide our clients with the utmost service, especially when reviewing the details of their accounts. Please continue to reach out to us anytime you have questions or concerns. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Aug. 26, 2020
Very helpful all the time I call. Thank you. My account is very challenging but thank God for your hard work. Also thanks for NLG services and for your good work. I’m looking forward to my graduation date long hall but I know I will reach it. Lord Willing.
We appreciate your positive feedback. Thank you, Mirta, for taking the time to share your experiences with us. We are thrilled to hear how pleased you are with our efforts! Be sure to log into your Client Dashboard to monitor your progress. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 26, 2020
Everyone was very helpful and explained everything so that I could understand it. This was a tough decision to make but once I said “Yes” I felt so much better. I truly think this is the best path for me and I am thankful for FDR.
It is our pleasure, Ginny, to provide a service that gives you financial relief. We're glad to hear you thoroughly considered your options before making a set plan on how to resolve your debt. It is an honor to be considered as your financial solution. Please continue to reach out to us any time you have questions regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 26, 2020
These guys work miracles negotiating with different banks/collectors/etc. I get notified throughout the day and I log in and approve each negotiation with a single click and boom, another settled account. I am now concentrating on adding to my dedicated account in hopes to pay off my settled debt sooner instead of dodging collectors' phone calls.
Thank you for taking the time to share your feedback with us, Christian! We are happy to hear that you are pleased with the program results, along with utilizing your Client Dashboard! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
I spoke with customer service agent about needing to reduce one of my monthly payments.. I had no issues and it’s was taking care of immediately. The process was easy. They went over my account with me and they are very helpful with their guidance to keep you on track so you can reach your goal and be debt free. Thank you. Bonnie
Thank you for sharing your experience with us, Bonnie! We understand that hardships come, which is why we try to be there for our clients as much as possible when going through this process. If you are feeling uneasy or have questions and concerns, please contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
I had good experience on this program. They help a lot. What I like anything you need there are different way to communicate with them and they answer you right away. I like the step to graduate. I remember how I started and now I feel more relief. Thanks for all you do.
Why thank you, Aleyda! We are so happy you find communicating with us to be easy, and you enjoy the services tools we have set up for you to be successful among the program. Just so you know, the Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so we encourage you to use it to your full advantage at www.fdrclient.com. Thank you for being apart of the Freedom Family!
Reviewed Aug. 26, 2020
So far I'm very happy with Freedom Debt Relief. You are working very hard to resolve my debt. All I can say right now is Thank you. I will let my friend know about Freedom Debt Relief program and I will explain how it works.
We appreciate you spreading the word, Mon! We love what we do, and being able to assist our clients with a debt-free future makes the work worth it! We are here to support you at every step of the way, just reach out to us at 1-800-655-6303 if you need anything. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 26, 2020
My debt was out of control. I did Freedom since I just needed to make one payment. I have been in their program for two years and I should be debt-free by this November. The only thing that I was kinda upset with them was that I thought they were gonna call some of these agencies that have the credit cards. I don’t know if they’re scared of Discover card or New Mexico Bank & Trust. Those agencies were calling me and I told them to call Freedom Debt Relief. The next thing you know, I was getting served and I was getting sued. It was a lot of stress and I thought in my head, “Why am I even using them if I'm doing all the work?” I had to call the legal team and have them help me out. I had to get notarized, talk to a lawyer, and get it going. At one point, I took off my Discover card. I did it myself and saved about $3,500. Besides that, everything else was okay. Freedom has great customer service.
Hello, Angelo! Thank you for taking the time to leave us a review! Rest assured our team works hard to settle your debts and we look forward to your debt-free future. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 25, 2020
I am very happy with Freedom Debt Relief. Things are going well, I had 8 accounts at the beginning. Now I have 5 resolved, 2 being paid off and 1 left to deal with. All is going great, if anything I am a little concerned about the time it is taking to get done, but I was told at the beginning how long it would take. I feel great being almost at the end.
Thank you for giving us your honest thoughts, Samuel! We first want to congratulate you on all of your success thus far since it sounds like you are very close to financial freedom! We couldn't be more excited for you. Also, as long as you stay committed, you will be debt-free in no time. Please feel free to reach out to our team of professionals if you are ever having doubts, or if you just want an update on the process. We are happy to assist and can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 25, 2020
So far I haven’t had no problems with you guys. I’m happy that Freedom Debts relationship relief is helping me to pay all my creditors. I love it this program. Without this program I was feeling lost. I will encourage my family and friends this program.
Thank you for spreading the word, Claudia! We are so thrilled to see another satisfied client. It's our pleasure to assist you, and we will continue to support you as you reach your graduation path! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com, and they will be able to explain how it works. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 25, 2020
Everybody has been so helpful, professional and have great customer service skills. I have told several friends of your great service and help. The legal team is fantastic and really knows their business. I enjoyed working with them and they were very very professional.
Thank you so much for your kind feedback concerning our customer service, Susan! We take great pride in knowing we can provide our clients with a helpful but friendly service when relieving their debt. If you have any questions concerning your program progress, please give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future!
Reviewed Aug. 25, 2020
I looked to see who was rated number one out of all of the companies and at the time, that was Freedom Debt Relief. I had to gather all my information which was anything that was over 500 and then, I gave it to them. They made contact with all the places and made their arrangements for payment. I've never had a problem getting ahold of anybody. They've sent me a lot of communication by email such as when I have to sign something.
My debts are getting paid down, which is what I'm concerned about. I had 10 and they settled about maybe half so far. It's been almost a year so, it's been half of them within a year. They wait till it gets to a certain point before they start negotiation. The person will receive calls saying what you owe. When you're signed up and the program’s going, you don't have to worry quite as much. About a month or so into the program, I received less and less calls, to where now, I don't receive any calls from the places telling me that I owe them money. I get something from FDR at least every other month. I have to sign something. You can pay just a little bit more and you get access to their attorney in case somebody files something against you. One of the companies decides to take it to court and FDR’s attorney will represent you for five extra dollars a month.
Thank you, Lisa, for taking the time to leave us a review! Our team works hard to negotiate your debts and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
I was told that my credit card would be paid first not the personal loan I have, months later it is the opposite. I also provided an account number but later got an email that the account number wasn't received. Feel like it is a total lack in communication.
This is certainly not the experience we'd prefer you to have with us, Ms. Christina. Some creditors are more aggressive than others and have higher demands when it comes to settling enrolled balances. However, that does not discount the fact you should be well aware of what to expect while in our program. We would like an opportunity to speak with you regarding the concerns mentioned. A team specialist will be following up with you shortly. Thank you for voicing your concerns with us and for choosing Freedom Debt Relief.
Reviewed Aug. 24, 2020
The representative answered all my questions in a brief and concise fashion. I was pleased that I got to speak to a person so quickly... instead of a computer-driven menu. I gave that person a "9" because of the manner they addressed my questions.
Thank you for taking the time to share with us, Billy. We strive to provide quality customer service in each interaction. We are here for you every step of the way and we are looking forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 24, 2020
Started out friendly and helpful and continued to he friendly and helpful. Only have 2 left to settle in less than a year. Keep me up to date on my balances and dedicated account. And most of all no more phone calls.
We appreciate you sharing with us today, Michele. We strive to provide for the client's needs throughout the process. We make each interaction easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
Takes too long to get credit score updated. I paid up the full amount to my account 2 months ago and my scores only went up by a couple points. I really need to get my credit up. I paid over 12,000 to get this issued fixed. Thanks.
Hello Bryant! We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 24, 2020
The process was easy to follow. Fast service, mostly (see below) friendly staff, and any questions/concerns are answered simply by calling. I would have rated them 5 stars Excellent, however at the beginning of the process, before my first settlement, one of the representatives I dealt with seemed disinterested in actually helping me. Everyone has a bad day so I won’t hold this against them, considering they have basically cut my enrolled debt by 50%!
Thank you for your honest feedback, Michael! We are sorry to hear about the experience you had towards the beginning of your program. We strive to put our best foot forward when helping you become debt-free! The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so please utilize it by going to www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 24, 2020
I needed to contact customer service to lower my deposit one more time (hopefully) for September. The representative I spoke with was cheerful (even though it was super early) and was able to handle my request in a timely manner.
Donna, thank you for taking the time to share your feedback with us. We always like to be sure we are providing our clients with amazing service when assisting them through this journey. Do not hesitate to reach out to Client Services if you ever need to make adjustments throughout your program. We can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 24, 2020
I was trying to consolidate debt and I went with Freedom when they popped up. I had a conversation with their rep. I liked what they told me over the phone. It was an actual phone call with them, from them. I received an amazing quality of service. They are always customer friendly when I call to ask them questions. And the payment was fair, based on the amount of debt that I have. A big weight has been taken off from the debt and I'm able to be relieved. The best thing one could do is give Freedom a shot. If you don't like what they tell you and what you see, then you can look elsewhere.
Hello, Anthony! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
I saw Freedom on Facebook and then, I set to call them. They sent me some information and it sounded like it was going good. I just let them get my money and let them do what they want to with it. It was difficult communicating with them. At first, I had the client dashboard and I could get in it good. Then I started trying to get in and I couldn't. I called and I talked to somebody, and they didn't know why I couldn't get in my client dashboard. I called FDR a couple of times because I didn't think it was gonna take them 50 years to pay it off. They got three of my debts going and there’s one more they hadn't settled yet. They take the money out of my account but I didn't know I was gonna have to pay them a salary.
I had those bills forever and they knew me, and then they kept calling me asking what I was doing. They said they could work with me and I just didn’t bother because I was already with them. But I could have done a lot better with it. People should run for their lives if they are considering going through a debt relief program because I don't know how long FDR has taken $262 out of my account every month.
Margie, thank you for taking the time to leave us a review. We're sorry to hear about your experience and we're always here for you. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 23, 2020
Freedom from debt always keeps me informed. This is a great company. They let me know about settlements and up coming settlements plus you don't have to worry about anything. They take care of it all plus you can view it all on the dashboard.
Hi James! We are so pleased to know not only has our communication been to your liking, but you have benefited using our tools handy to you as well. We like to make our program as easy as possible. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 23, 2020
So far, the staff has been excellent in lowering our debt and keeping us posted on the progress of our account. I would recommend Freedom Debt Relief to anyone seeking financial relief. FDR has lowered my debt by almost 50%.
Thank you, Donna! We are so happy to hear about your savings with our company thus far! As we continue down your graduation path, remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 23, 2020
I had spoken by phone with an FDR agent, then was all out dismissed by online agent. The Enroll New Debt tab on the Client Dashboard was not working. I sent by email to support@fdr a photo of my PayPal credit card statement. Here is the full credit card number: **.
Thank you for keeping us updated, Ms. Jane. However, we strongly discourage sharing any account details on a public forum. Please contact our Client Services team at (800) 655-6303 to confirm the debt has been added to your program. We sincerely apologize for any frustrations you've experienced. Our goal is to support your every step toward financial freedom. We hope to hear from you soon and thank you for choosing Freedom Debt Relief.
Reviewed Aug. 23, 2020
Someone had mentioned Freedom Debt Relief to me and I spoke to a very nice person who really talked me into it. She was a very nice rep. The whole conversation was good. She made me feel easy about doing it because I really had reservations. It’s all very good.
Ann, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
Since starting the program everything has been seamless and efficient. I am informed every step of the way through the process. I would recommend Freedom to anyone who needs assistance in repairing their credit and getting back on track financially. I am glad someone recommended me to freedom debt relief. I’m halfway through and thoroughly satisfied with everything.
Reviewed Aug. 22, 2020
All the people I have talk are very helpful. And They are very understanding with my situation. Shawn was very helpful When I needed to talk to him or when I emailed him he always responded. I am very happy with the credit relief stuff.
Hi Lorraine! We are so pleased to hear our team of professionals has been able to assist you with any concerns that have come up. We are here to assist our clients every step of the way. So if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 22, 2020
Updated on 11/22/2022: FDR has been tremendously helpful to be in getting out from my mountain of credit card debt much sooner rather than later. The process, and the communications from the company, are very straightforward, and I can finally see the light at the end of the tunnel, for which I’m grateful.
Original Review: Scarlet was great, thanks! Helped get my account up to date after one of my creditors (Scott Credit Union) refused to parlay with Freedom Debt Relief and thus necessitated a direct repayment negotiation. Scarlet was very speedy and efficient in removing SCU from my FDR account and reducing my monthly payment obligations accordingly.
Thank you for taking the time to share your positive experience with us, Christian! We are happy to hear that you are pleased with our Client Services team! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
FDR has been great helping me get out of my credit card debt. The times I have needed to call them for questions, I have received excellent customer service. I would definitely recommend them to anyone going through a difficult time in their finance. Thank you!
Jose, it is so rewarding to hear such great feedback about our Client Services team! Our goal is to provide the best service and savings possible for all of our clients. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
You have helped me out considerably... Thank you for all you have done. I have recommended FDR to several of my friends. They informed me that you have been able to help them, also. Thank you again for all your assistance.
Thank you for sharing your feedback with us, Michele! We are so happy we can be of assistance to you! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
So far I am completely satisfied with the work and the money that FDR has saved me. They stepped in and took over my debt saving thousands of dollars. I would recommend FDR to anyone having financial problem with credit card debt today!!
Thank you for taking the time to leave us a review, Samuel! We are happy to hear that you are satisfied with the results of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
Freedom Debt Relief communicates mostly by email and that’s exactly the way I like it. In the dashboard, I can tell how many payments have been made to who and what I still owe. It was a four-year program. But the way that I've been noticing, it may be more like five years. The progress has not been as fast as I like but I'm satisfied and pleased with Freedom Debt Relief.
Andrea, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here to assist you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
Very Good. Did exactly what they said they would do. Nice to have somebody on our side. I check everyday to see progress. Very surprised when debts were being settled in 1st few months. Thank you for helping us resolve debts. Can't wait to be debt free.
Thank you for sharing your positive experience with us, Richard! We are happy to hear that you are satisfied with our program thus far and that you are utilizing your Client Dashboard to follow along with your success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I am happy with everything and service is excellent!!! I can’t wait till it is all done!! I am very thankful for your help with this debt relief program! Thank you so much for everything! I hope everyone is safe and having a blessed weekend!
Thank you for providing your feedback, Ian! We love to hear that you are pleased with our program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. We hope you had a great weekend, and thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
My experience thus far has been great. The pressures were taken from me and the professionalism has been fantastic!!!! I will and would continue to recommend your organization to others. My Debts are being paid in a manner to where it will allow me to repair my credit faster and move on with my life.
Thank you for the kind words, Aubrey! We are happy to hear that you are satisfied with the results of the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I wish they could make my debt vanish; slowly but surely however it is and that's what they have been doing. Now there were a few times i attempted to add money to account in order to pay loan off faster but they never went through. There may be issues with their online access.
Thank you for taking the time to leave us a review, Margo! We are happy to hear that you are pleased with the results thus far! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I will be debt free in a few years and am so grateful to FDR for this. I now only use cash and am out of the credit card cycle. What a relief!!! Thank you so much!!!! I recommend you highly to all my family and friends who think nothing of using their credit cards.
We appreciate your great view concerning our company, Dia! We love being able to provide our clients with an affordable solution to their finances. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being apart of the Freedom Family!
Reviewed Aug. 21, 2020
Great communication, when there's a problem a get solved tight away, any issues they handle it, the only thing that takes a long process is some of the accounts take time like letting them go in collections. Otherwise when they do they go to get negotiated asap to be finalized. Keep up the great service everyone!
Hi Charles! Thank you for giving us your feedback. We are happy things have been going smoothly so far. We look forward to supporting you as you reach your goals. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed Aug. 21, 2020
We Just started in the program a couple of months ago. But so far we have met only the nicest people!! The lady that helped me was so sweet and kind. Not judgmental at all. She knew her business. We are happy with the program so far. We look forward to being debt free in the future. We pray every day this program works for us. Its seems to be our solution.
Hi Tammy! We are so excited to begin this journey with you! We know how much of a commitment this can be, but we assure you that you have our full support! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 21, 2020
A lot of credit card debt had just consumed me because when you have a child who's had cancer, you'll do anything to make the co-pays. I downsized everything in my life but it's still I was just paying too much interest. I went online and I researched how different debt consolidation groups were rated and Freedom Debt Relief has such a good rating and such happy customers that I did research and found them and called them.
With the exception of one phone call, which that person obviously was quite new ‘cause they gave me bad information that even I knew was off, I've been with FDR for over three years now. We're paying off two of my debts and everything has been agreed and two have been paid off. I turned over four cards to them and they get the highest praise I can give any company because regardless of who I talked to, I got consistent answers within the organization. This is a company I would work for because of its internal consistency. Their first rep I talked with was also very knowledgeable, very encouraging and very helpful. Regarding payments, they told me what it would be a month and we set it on two payment dates and then when I started seeing how I was being paid in retirement, I had to move it to the first of the month and consolidate it all and just make it one payment.
My only problem that I've had at all was that the first card which was Discover that they settled out in 2017, and Discover did not send the 1099-G form to me. They sent it to FDR. Nobody there could find it. So two years later, under an audit, they started contacting me last June, I am still fighting with the IRS because I've sent them everything but the IRS then failed to tell me. They said, “You've got everything in that you need.” Then they said, “You don't have this form.” I've been going round and round with them for 15 months.
I also did not add my fourth account until later when they jacked up the interest on me for it. My payment, before I added that account, was 600 and change. Then when I added that fourth card not quite a year ago, it had $6,000 on it and it was with US Bank and it's a Visa, my payment went to 853. We've got structured settlements all set up. My graduation date would have been September but after I added this other card, it’s now gonna be November but I'm paying so much less on that. It doesn't seem right that I would pay the full 853 for October and November of 2021. That should drop after September by quite a bit because the big debt will have been completely paid off. So I need somebody to check into that for me. I would almost be paying off the whole thing in those two months with what I'm paying and it just didn't seem quite right.
Thank you for giving us an honest review of how our program has gone for you, Leslie! We know everything concerning the program may not be perfect, and we are constantly working on our flaws. However, thank you for sticking by us and trusting us to guide you to your graduation path of financial freedom. It's our pleasure! If you would like to discuss the details of your account more in-depth just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 21, 2020
We have a lot of debt, in general. We’re trying to cut everything down and be able to pay everything off. We liked everything that Freedom Debt Relief pretty much had to say. Everything was very laid out and there was nothing hidden. They were very blunt about everything that had to be done. They gave us a really good rate for how much everything was. It was really good. They also let us up the amount that we were paying. It was a fast and easy transaction.
When we need to call someone from Freedom, they are amazing. They answer all the questions and give everything we need in a very fast manner. They are very reassuring that everything that they say is gonna happen and it is exactly what happens every time. So far, we've noticed that things are moving a lot faster than what we have expected. Everything is getting paid very fast and we see the progress. Sometimes, we won't check the progress for about a week or so, and we always get very surprised to see how much has changed in such little time and how many bills have actually already been finished paying. That's really nice to see. Every time someone asks me about Freedom Debt Relief, I always say that they should go with them. They’re awesome at what they're doing.
Viviana, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we cannot wait to meet your goal of becoming debt-free. If you need assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
Freedom Debt Relief was great to work with, always available to answer questions and help with deposits and such. They negotiated two wonderful settlements that would not have been possible before signing up, and saved me close to $10k. The settlements came faster than stated, and were well above what I had anticipated.
Wow, Elizabeth! It sounds like you're off to a great start with us. We are so pleased to see how satisfied you are with the results provided by the program. It's our pleasure to ensure you get to the financial future you are desiring. Feel free to reach out to our team of professionals if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I think Freedom Debt Relief is doing a great job helping me to pay off my debt. I wish I had known about them one before. I would recommend them to anyone who is having debt problems. They are courteous, polite, informative, and very helpful.
Thank you very much, Margaret! We are glad we could be your solution when deciding to become financially free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
I was very happy with the debt resolutions on my account. Whenever i had a question they were also very helpful. I wish that the resolutions would have all reported to my credit however as some did and some did not. I would still recommend.
We appreciate your valuable feedback, Christine! We are overjoyed on how the program has benefited you and how helpful our team has been for you! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed Aug. 20, 2020
I was sinking in debt with loads of mail and phone calls from creditors. I am a 78 yr old widow and the burden was tremendous. Finding Freedom Debt Relief was a miracle. Now they have taken my burden for me and with a small monthly payment. They have already paid off one of my debts and are continuing to settle others.
Phyllis, it's our pleasure to assist you at this time! We are so thrilled to hear about your success thus far. We can't wait until you complete your graduation path with us. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being apart of the Freedom Family!
Reviewed Aug. 20, 2020
I would recommend this company to my family and friends.. They have really helped me and did as they promised. I very pleased as I see my debts get paid off in a timely manner at a great reduction saving me a lot.
Thank you for giving us your feedback, Sharon! We are pleased to know we have been able to assist you with a debt-free future. We are excited to see you complete your graduation path! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
I’ve only been in the program a short time, but the progress has been amazing. Three debts have been settled already, to me this is progress. I look forward to being debt free soon, so I can really enjoy retirement. I thank FDR for helping me achieve this goal.
Congratulations on all your success so far, Arlean! We are so excited to continue this journey with you to a debt-free future. We know how hard you are working, so please stay committed. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!
Reviewed Aug. 20, 2020
One account was written off by the creditor. The call was to clarify the situation. Had a very satisfactory clarification from the staff. The information was very clear. The staff was very professional and helpful. All questions were answered. Thanks.
Thank you for taking the time to leave us a review, Ricardo! We are happy to hear that you are pleased with our services! Our goal is to ensure our clients feel educated on the program so they can feel comfortable and confident with us at all times! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
Very happy with their help. I was very much buried on debt. But now I feel great relief, thank you. They keep me very informed on what is going on. Step by step I will be out of this debt soon I can thank you enough.
Hi Henry! Thank you for taking the time to leave us a review! We are happy to hear about your satisfaction with our program thus far! We are here to help every step of the way, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I try to finish as soon as possible, if I finish shortly my credit score will go up? One more card left for negotiations, please finish as possible. I try my best to finish the payment as possible. Freedom customers service are good.
Keep up the great work, Sohel! You are so close to reaching your goals of becoming debt-free. Please know we are hard at work on your behalf during this time, and you can stay up to date with your account by going to your online portal at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
My debt counselor helped very much. I was very stressed and upset over not being able to keep up with my bills any longer. But even with paying on time I was not getting ahead because of interest rates and I had reached a point where I couldn't afford to pay extra. I had always been able to pay my bills and mostly on time, but it was so hard and I had to started to give up or cutting back on groceries and gas, and not turning lights on to free up funds. I was so far in debt, and I felt I owed so much because I kept robbing Peter to pay Paul, plus borrowing from family that I felt I was never going to get out of debt. Plus I needed a way to cut the credit card habit.
I'm hoping with the help of this program, I can get back to living my life again, not just living bill to bill. Banks/loan companies would not let me borrow money because of my debt to income ratio - even though I was using the loan to pay off the debit I had. Once the debts are cleared I'm hoping never to get on the credit card merry-go-round again.
Rebecca, we are glad we could step in and assist you with this burden. We know how hard it is to stay afloat when dealing with debt, which is why we offer our services to clients in need. If you need anything through this process please lean on our team of professionals at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 20, 2020
So far so good. I’m anxious to get started and get through this plan. I finally have hope of paying off my debts. I can actually think about plans for the future. I know this is the solution I’ve been searching for.
Thank you for taking the time to leave us a review, Rhonda! We are happy we can be of assistance and help alleviate some financial stress! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I had called to update some information I had received and also wanted to discuss about increasing my amount I put into my account each month! The Gentleman I spoke with was very helpful and knowledgeable about my account and very helpful about me understanding the process of increasing the monthly amount I wanted to increase to my account!
Thank you for taking the time to share your positive experience with us, Mary! We are happy to hear that the representative you spoke with was able to assist you and ensure you were comfortable with the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
Everything is working out really great with Freedom Debt Relief. They’re very helpful. They told me how they're gonna negotiate the balances with the different credit cards and to get the best amount worked out for me, and they did. Some of the accounts, they knocked it down to almost half, so it was great. They're always in contact with me as far as what's going on, if I agree on the settlement. My payments are a little bit on the high side, but I figured I needed to do that in order to get this resolved. I look at the dashboard all the time. I'm almost done with one of the settlements, almost going on the next settlement. It's just good to know what's going on with my money.
We appreciate you sharing your feedback with us, Lillian! We are happy we can be of assistance to you and happy to hear that you are utilizing your Client Dashboard! It is such a great tool to use to follow along with your success! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 20, 2020
I'm happy with Freedom Debt Relief. Everything's been good. Communication is great. It was really straightforward. There wasn't anything fishy or hiding. Everything was spelled out in the beginning.
Hello, Amy! Thank you for taking the time to leave us a wonderful review! One of main goals is the communication and transparency we have with our clients while working with them to reach their goals. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything concerning your account. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
I have been incredibly pleased with my Freedom Debt Relief experience thus far. Life has thrown me several curveballs in recent years, resulting in financial hardship and, unfortunately, debt. The team at Freedom Debt Relief has been efficient, responsive and kind from day one. I look forward to being debt free, thanks to Freedom Debt Relief!
Thank you, Katherine! We are so happy to see your services with us have been nothing short of amazing. We care about each of our clients and want to work with you to obtain the financial future you desire. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303, and remember to regularly check your client dashboard for updates concerning your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 19, 2020
So far it has been a smooth experience. They always let me know quickly about a new settlement. I look forward to the day all my credit card debt is finally paid off and I am debt free. Glad I chose Freedom.
We also are looking forward to the day you become debt-free. Welcome, Sandra, to Freedom Debt Relief! Thank you for sharing your experiences with us and for expressing how pleased you are with our efforts. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed Aug. 19, 2020
Updated on 10/31/2022: The company came to my rescue with very helpful Customer Service. They were always on the alert when something needed to be done by me and even the chat reps gave great advice and told me where to find certain information. Their sister companies were also very helpful in getting me the relief that I needed to accomplish my goals. With all of the help and support that Freedom Debt Relief gave me, my graduation date is even closer than expected. It is such a relief to not have to talk to the creditors and negotiate with them because Freedom Debt Relief did it all! Thank you for your service.
Original Review: Freedom Debt Relief was very understanding and willing to help solve my issue in a very professional way. They described and took time to help me understand the workings of the program that they offered. I was given time to think and clear my head believing that they would handle the hard part of my situation. The follow-up team is very courteous and on point with their care. Being new to this type of situation, I would recommend freedom Debt Relief team to my family or anyone who falls into a situation where they would need this type of help. Thanks again freedom.
Druscilla, we appreciate your generous feedback about our company! We truly care about our clients, and we work hard to be sure you are comfortable when going through every process! We can't wait to see you become debt-free! As we continue to work on your behalf, reach out to us if you need anything at 1(800)-655-6303, and one of our experienced team members will be happy to assist you. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
Yes would recommend Freedom Relief to my friends and family. Thank you for everything. I am so happy to have those accounts paid off. Now I can breathe again. I can’t tell you what it means to me having those accounts settled.
Thank you, Margie! We are so pleased to know how well everything is turning out for your graduation path with us. We aim to give our clients a lifetime experience with us, as we know how hard this journey can be. If you ever have questions or concerns, please lean on our team of professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 19, 2020
It's taking a lot longer than once stated. It will take more than 2 years and probably 3 or more before I am finally done!! I believe I am may have been able to settle these quicker on my own with less cost to do so.
Hi Amy! Thank you for expressing your concerns with us. A lot of times, our ability to obtain settlements is dependent on growing sufficient funds to settle the debt. As long as we continue accumulating funds, we should have no problems meeting your goals in realistic time-frames! Feel free to lean on us and to reach out to Client Services to go over the details our your program more in-depth. They can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com.Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 19, 2020
So far so so great. I'm happy with this company. Much better or a 100 percent better than the other company I worked with. I very pleased with Freedom Debt Relief. They are go getters???. I would recommend these guys to anyone.
Hi Pattie! Thank you very much for sharing your thoughts on our services provided to you throughout your graduation path with us. It's our pleasure to assist you in financial freedom! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
Freedom Debt relief have been a relief on my life and finances. They have always been quick to respond and handle any issues that may arise. They have been great for my life. I highly recommend Freedom Debt Relief to anyone who may have issues with overwhelming Debt.
Warren, thank you for your lovely feedback about our company! We are so glad we could help you make this change to your finances. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 19, 2020
I am glad that the company was able to pay off two of my accounts. I don't understand why those accounts can't be cleared off of my credit account after they were paid off. That really confuses me. So, even after all of these are paid off, my credit report will still show these accounts on there unpaid. Please tell me what I need to do to have them removed/show paid off? Thanks.
Hi Theresa! Thank you for taking the time to give us your review of the program at this time. After the full settlement amount is paid to and processed by a creditor, they may report to credit reporting bureaus that your account is settled in full, settled, paid, paid in settlement, or settled for less than the full amount. You no longer owe on this account, and the balance is zero. That debt is behind you and your credit report shows it. If you are feeling uneasy or would like to discuss this matter more in-depth, please reach out to our Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
The time it takes to get accounts resolved I know depends on the amount of money you can put in but I’m at my max amount without doing without money to live on each month. This amount is all that I can possibly afford and it just seems like the balance on the accounts keep going higher and credit rating goes lower and lower.
Thank you for expressing your concerns with us, Victoria. We understand how you may feel during this time, but please understand this is apart of the process when becoming debt-free. We have set up your account based on the amount you can afford at that point, your creditors will have to reconsider the balances at hand when wanting to resolve the debt. Hang in there you are doing great so far! Do not hesitate to reach out to Client Services if you ever have any questions or need anything at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 19, 2020
Wonderful company. They really care about the customer. I would not hesitate to recommend them to all the people I know! Keep up the great work and you will be around for a very long time! Since I been with you I have never been disappointed.
Thank you, Stephen! We are so glad we could provide you excellent service when regaining your financial freedom through the program! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 19, 2020
Freedom Debt Relief seemed to be the best. I gave them all my bills and then I'd have to give them a certain amount of dollars a month. Then they pay off my bills. I was comfortable with the process but it took such a long time. I got started in 2019 and I would not debt free until 2023. I pay 165 twice a month. If I had to do the program all over, I would not do it again with Freedom Debt Relief. In fact, I was thinking about withdrawing from it but they paid most of my bills off. But I owe $1,000 so why are they negotiating and only taking $25 a month when all I owe is $1,000? So Freedom Debt Relief gets more money for themselves than paying my bill.
Freedom Debt Relief would also offer this plan where if you kept your payment up, they would calculate all the money owed and then they would give you a loan. They would pay off the bill and then you would pay them every month instead of Freedom Debt Relief. But it is connected with Freedom Debt Relief. I had someone called and asked me about the loan plan. At the time, I couldn't do it because it was too much money I would have had to pay a month. The guy got upset with me and he hung up on me.
Months later, this year, I was able to do the loan plan. I called and I got the same man that hung up on me. I asked him if he was the one that hung up on me and he gave me some lame excuse about why he did it. I called Freedom Debt Relief and told them that I didn't want this man. I wanted a female because he sounded like a hustler. He was a fast talker. They must have told him what I said. He got angry with me and sent me a letter and said that I was denied because my credit score was too low. Of course, my credit score is low because I'm doing Freedom Debt Relief. So they wouldn't take me and I didn't think that was right. Other than that, they did pretty well because I started in 2019 and they paid off five of my bills. They take care of everything and I don't have to worry about paying bills. So as a whole, they're pretty good.
Thank you for bringing this to our attention, Annette. We are extremely sorry to hear about your experience with our sister company during your relationship with us. Please know we will be looking into this matter further. In the meantime, we are glad you have been able to receive good savings while continuing with us to your graduation path. If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 19, 2020
Freedom Debt Relief seemed to be good at the time that I took a chance on them and they've been true to what they said. I’ve been with the program going on two years and the time frame at the beginning of the consultation has been accurate. The dashboard keeps you updated on what's happening. Everything has been good so far.
Hello, Alton, thank you for your review! We work hard to ensure we are providing our clients with excellent service along with the tools to be successful while going through this journey. If you ever have any questions in the future, please reach out to us at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 19, 2020
My credit report was going up and to resolve the problem, I signed up with Freedom Debt Relief. I saw them on the news and I knew that I could choose so many ones, so I chose the first one. My interaction with their reps was good and I don’t have any problem with my payment plan. I make a payment twice a month, every 15 days, so they can take it from my paycheck or from my checking account. I like FDR and so far everything's fine. Right now, my bank account is going down because I have to pay them to resolve my problem. I want to see after everything paid, but at the moment, all that they're making me do is make my monthly payment and things are going little by little.
Adriana, thank you for sharing your experience with us thus far. We are glad we could be an effective solution when resolving your debt. Feel free to lean on us and to reach out to Client Services if you ever need anything at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I would highly recommend this service! It has helped me get out of debt and have peace of mind over my finances. The program works as marketed, and they really help with the collection calls and harassing correspondence from debt collectors too!
Thank you for your positive review, Renae! We are so happy we can be of assistance to you and provide you some relief from your financial stress! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I am pleased with the service I have received and I saw this as the only way out of debt when I was desperate. I do feel that there are other ways to achieve financial freedom but I appreciate the help given. There are lots of fees.
Greetings Terrica! Thank you for sharing your honest thoughts about the program and the service provided. We are glad we could assist you when deciding to become debt-free. Compare our fees to the full balance of the debt amount plus any interest and additional late penalty fees if someone can't meet the monthly required minimum payment. We simply want to cut out all the extra cost that comes with paying off your creditor directly. If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I liked that my accounts been settle and hopefully the other two can be settle soon too. Something that I did not like was that I thought there were going to be making payments to all at the same time, but I guess it's one at the time.
Thank you for taking the time to leave us a review, Stefania! We are happy to hear that you are pleased with the results of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
Updated on 06/01/2021: My debts have been reduced more than I could ever imagine. I am given regular updates on my progress. When a settlement has been offered, I am notified to see if I accept the settlement offered. I always have access to my account on my Dashboard!
Original Review: After providing with my information Freedom went to work negotiating for me and keeps me informed on a regular basis! I feel very comfortable that I will conclude this program with ease, thanks to Freedom Debt! The support team are very professional and I always get immediate response whenever I have to contact them!
Hi Lillie! We are so pleased to hear our team of professionals has been able to assist you. Our goal is to ensure our clients feel comfortable and confident with us at all times! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
is finished in a timely manner. I will gladly tell my friends and anyone expressing a need to resolve their debts to use Freedom Debt Relief!
Thank you for sharing your positive experience with us, Jeanette! We are so happy to hear from another satisfied client! Our goal is to ensure our clients feel confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I’m so relieved it was such a smooth process. I’m super excited to be heading in the right direction with little work to do on my part just making deposits on time made this process easy and I will be debt free.
Hello Tamika! Thank you for leaving us a review! We love to hear from another satisfied client! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
FDR getting my financial debt in order. Everything seems to be going as planned. I would recommend fdr to someone who was in debt and needed help. I have been very satisfied with the help and speaking with the customer service representative. They explain everything and politeness. Thank you.
Anna, it is so rewarding to hear such great feedback about our Client Services team! We are happy to hear that you are satisfied with the service provided. Our goal is to ensure our clients feel comfortable and confident with us at all times. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 18, 2020
I pay all my credit cards with Freedom Debt Relief in just one payment. I have this for two years. I recommend a lot of friends to them.
Martina, thank you for taking the time to leave us a review! We're elated to hear you are pleased with our program and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 18, 2020
I was watching TV one morning and Freedom Debt was on TV. The process was simple but I didn't understand at the beginning that it wasn't a payoff right away. I didn’t like too much that Freedom wanted you to let the bills go. I had some of them paid down quite a bit so when it came time to pay them, once I got enough money in there, they had gone up quite a bit. So, that didn't make me too happy because I worked hard on trying to get it down. Some of them were at 510 and when we paid it off, it was close to 1,000. But other than that, they've been very helpful and friendly. We got three paid down and we've got three right now that they're working on. They have already started paying them down so I've been happy.
I normally pay twice a month and I upped it so I could get it paid off faster. We work seven months a year and then five months, we travel around because I have children in different locations. So, I now pay one time a month. I had to call this morning because I got an email and the rep helped me get that done. You have to call monthly. Freedom had a sister company that I was gonna use. I tried to give them the information they needed but we travel a lot and I was not in a position to send out a bunch of stuff. So, we weren't able to use the sister company who would give you a loan to pay it off straightforward, which I would much rather do because it's also hurting your credit to let it go. Still, I would use Freedom again although I hope I will not ever have to.
Hi Mary! Thank you for leaving us a review. We are glad we could help you reach the financial freedom you desire. We certainly understand time is of the essence, which is why we like to provide you with the tools necessary for your success. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed Aug. 17, 2020
I am happy so far! My debt is going down and I am super happy about it. This process has been smooth and easy so far and I am looking forward to being debt free sooner than later. During the pandemic, I didn’t think I could still manage, but so far I have and it’s been easier with the help of FDR. Thanks for the help.
Cristina
Thank you for taking the time to leave us a review, Christina! We are so happy we can be here for our clients during these hard times. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2020
They were congenial most times, even when my delay of payments meant delaying a settlement. It was great, really. They open a bank account for you, you save money there, ignore it as best you can, and they negotiate settlements. The whole scene is a bit uncomfortable, so having a team make it all more comfortable is nice. With a family of 6, once you’re in a spot, negotiating is a pain. They cover all the bases and do so courteously.
Thank you for sharing your experience with us, Jeremy! We are happy we can assist you and your family on your journey to a debt-free lifestyle! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2020
Add new account to my program. I called Prince directions on how to add a new account for my freedom debt relief program. The customer service agent was very helpful and help me to complete your request. I have always had a good experience with your customer service. I would definitely recommend Freedom Debt Relief for anybody that needs your services.
Thank you for taking the time to leave us a positive review, Curt! We are so happy to hear that our Customer Service agent was able to assist you with adding a new account to the program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2020
Customer service was great, very friendly, professional, and courteous. I feel Freedom Debt Relief is working in my behalf, and for my best interest. They look at all aspects of my credit to help guide me in a direction to a more secure financial future.
Kingsley, it is so rewarding to hear such great feedback about our Client Services team! We are here to provide the best assistance possible and want to ensure our clients feel comfortable and confident with us at all times. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2020
Very good so far. You guys really took a weight off my shoulders. I have spoken about your company several times to several people. Hope at least one of them used your company. Wishing your company continues to grow by helping others like me. Thanking you in advance.
Thank you for sharing your positive experience with us, Trinidad! We are so happy we can be of assistance and help alleviate your financial stress. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 17, 2020
Excellent job, I can sleep knowing I'll be debt free next year. Your company has been a great help to me and my family. Thanks to your company I have saved over $11,000. Again I don't have words to thank you for your help! If I know of anyone else how like me would like to become debt free I would recommend Freedom Debt Relief in a heartbeat.
Great job, Rafael! We couldn't be prouder of the progress you've made toward financial freedom. It is an honor to accompany the journey! Easing the concerns of our clients remains a top priority. We're glad to hear you feel well supported and have peace of mind. Be sure to log into your Client Dashboard to monitor the progress you're making. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 17, 2020
I am impressed on the job Freedom Debt Relief is doing for us, makes it stress-free and that is a huge plus. We started with 8 debts and now done to resolving one, I like the way they give you an estimate on when the next will be resolved. Thank you.
Thank you so much, Carol, for the amazing feedback! We are thrilled to hear about the magnificent progress you've made in our program. Congratulations on being so close to becoming debt-free! As you make your way to the finish line, please let us know what we can do to support your every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 17, 2020
Was a paper on C S I on lowering my balance you wanted to know when I got the balance and what their plans are right now. The lady there was very polite and answered all my questions. She took her time with me. I thanked her and gave her a good rating.
We appreciate your positive feedback, Ms. Barbara, and are glad to hear you were pleased with your recent experience. You should not expect anything less than superb service when reaching out to our advocates in Client Services. Please let us know if you have any other questions or concerns we can assist you with. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 17, 2020
Freedom Debt Relief said that they would have my back 100% if anything went wrong. I went with them and their reps asked me what I could afford. At the time, my husband was idle and the coal mine was a very iffy job. Still, FDR worked wonderfully with us. At first, it took forever to get things started. As things progressed though, their program got faster and faster. Now that I'm at the end, it seems like it's dragging. My rep told me not to worry and he made sure everything was handled. I've told everybody about Freedom. Working with them has really turned my life around. My credit score is finally going up.
Congratulations, Lisa! You are so close to becoming debt-free, and we can't wait to help you achieve your goal! Rest assured, we will work just as hard to close out your account as we did when settling your debt. If you need anything during this time, don't hesitate to reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 16, 2020
They didn't tell me how to stop getting phone calls from credit card companies. They will destroy my credit before repairing it. (I'm not late on any bills yet) They won't start calling my cards companies for at least 6 months! There are other companies out there, I'm sure. Oh, they take their payment out each month, while they don't pay my creditors for 6 months, and I had to ask if they were free or not, they didn't tell me up front.
We are sorry to hear about the frustrations regarding our program, Ms. Cheryl. Our program is a debt-relief service that negotiates with your creditors to reduce the amount of debt you owe. What you are referring to is more of a consolidation program. We would like an opportunity to speak with you directly to provide further clarity about our processes and service. A team specialist will be reaching out to you shortly. Thank you for voicing your concerns with us today and for choosing Freedom Debt Relief.
Reviewed Aug. 16, 2020
The lady I spoke with was amazing. Very helpful and knowledgeable. I wish I could get someone like her every time I called. She took time to walk me through my dashboard and explain everything. She even gave me the information I needed in case I ran into a problem with the transaction if it didn’t work due to the fact that it didn’t work correctly the week before.
We are always happy to help, Ms. Brandy. Thank you for taking the time to compliment the service recently provided by one of our knowledgeable advocates. We encourage you to connect with us anytime assistance is needed. Thank you for choosing Freedom Debt Relief as your option for financial freedom!
Reviewed Aug. 16, 2020
Although your associate was very knowledgeable and helpful, she was overbearing in her manner. A lighter touch would have sufficed. She offered more than I asked for and kept me on the phone longer than I was interested. I guess I shouldn't complain when, someone seems actually eager to help?
Hi Ellen! Thank you for sharing your experience with us. We understand that your time is valuable, so our apologies for keeping you longer than you anticipated. However, our team of professionals love what they do, and educating you about the program is our main goal. The more you understand, the easier the process tends to be. In the meantime, remember to check your progress through our online portal at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 16, 2020
I had stress in my life over the credit cards. Freedom came and helped me out. It has been smooth and easy. It relaxed me. The thing I like about Freedom is if there is a month that's tight and I can't do the payment, I can give them a call and they can push it to another day in the month until I have the money in my account. When they have a deal, they always send me a text message with the type of offer they got. They tell me to approve the settlement if I'm okay with it. They take care of things and I'm almost done with the program. They have been amazing. I have a friend with a problem similar to mine with her credit cards and I advised her to go to Freedom. She said that so far, she has felt relieved with all the money she has on her shoulders.
It's our pleasure to assist you through this journey, Moe! We enjoy what we do in providing you relief when handling your debt. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 16, 2020
I was looking to get a zero percent credit card so I could put my credit cards together and then pay it off quicker. Freedom Debt Relief was the only one that was willing to work with me to do debt settlements. Signing up was easy. It was through the computer. I just had to do an e-signature and they took care of everything else. I'd pay them a certain fee and then they'd negotiate deals with the card companies and pay them. But everything is done totally online and I'm not very technical so it’s more difficult for me. Every time I log in, I forget my password and I'm afraid to write things down.
We're still working on settling my debts. I'm still accruing interest while Freedom is still working it out. But they actually sent me to a sister corporation that was trying to do exactly what I wanted to do in the beginning. There's another company that's going to take all the loans and then I just pay them a little bit more. So all the bills are paid off first and then I'm just paying one company without accruing interest. They're working on a deal to see if I qualify for that. So I might just do that in the future.
Thank you, Margaret, for taking the time to leave us a review! Our team understands that resolving debt is not the easiest thing, and we do our best to make the process as simple as possible while providing genuine service. We look forward to you becoming debt-free and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2020
In 2 1/2 years only two accounts have been settled? I’ve contributed over 8k in payments and only 2 accounts have been settled? That’s very concerning to me, Freedom has definitely got their cut FIRST no doubt. I would appreciate it if we get more settlements handled in a more expeditious manner.
Thank you for bringing this to our attention, William. It's never our intention to put our settlement fees before your accounts being paid off. However, once an account has been negotiated and payments have started, we can begin collecting on the fees associated with that particular account for the negotiated work done on your behalf. We would love the opportunity to go over your account details at this time in hopes of bettering your experience. One of our team members will be reaching out shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 15, 2020
I felt good about Freedom that they're willing to help out in my financial debt. They're an excellent company according to my girlfriend. The debt consultant explained it to us about how the program worked. I felt very comfortable. I get a text message whenever they negotiated with the creditor and I'm very pleased and satisfied whatever they negotiated with 'cause it's more than 50% so that reduced the creditor payment for each month. Their website is easy to access and looking at what's going on, keeping an update on your payment. I like the website too as well because it's available to me to look at. If I have any questions, I can contact them with the question and get the answer back.
At first, it was kinda hard, but as I went along, it eased my mind. It may take a little while for, they explain that my credit report may go up. Also, they have their other program that is working. It's giving peace of mind and I'm trying that now. It's a very excellent program. They should keep doing what they've been doing. A lot of people who are in the same situation that I am or could be worse should join.
Greetings Annette! We are super pleased to hear your review of the program. We try to make this process as easy as possible when deciding to go through this route. We know it's not an easy process, but the results are worthwhile! Feel free to lean on us and to reach out to Client Services if you need anything at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 15, 2020
I'm a person who likes to pay my bills but I was home from work for a year and six months and I could not pay my bills. I had surgery on both of my knees and I was getting just one something a week disability. Plus, I have my rent to pay. I have other things. So, after I kept getting the calls from the credit cards, the stores and the banks, I decided to find out about Freedom Debt Relief. My niece and her sister had experience with them and she said they were good. At first, I was a little skeptical but it's good. It's perfect for anyone who wants to keep their credit good and don't want to mess up as well as people who wanna pay their bills. Some of the reps were okay although two representatives were very rough and I have to talk to them also rough because they started it.
All I wanted was my credit cards to be paid off. They worked out the amount and told me how much they were gonna pay a month to the creditors and how much I would have to pay a month. It wasn’t bad because $200 a month is not bad for six credit cards. I thought though that I wouldn't finish paying that off. So, I asked if I could put more money to that and they said that it would be good. So, I did an extra 50 or 100 some months. I’m just paying off my credit cards one by one, which is how FDR does it. When one has been paid, then FDR would go and get the settlement on the other one. At first, I didn't like that but when I checked my credit, I saw that after I started to pay, my credit shoot back up because it was done a lot. FDR works with me well and I’m very comfortable with the program.
Thank you so much for taking the time to share your story and leave us a review, Leslyn! We are happy to hear that our program is working out for you! We love to see our clients succeed! So we are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 15, 2020
I tried getting a loan through my personal bank and it wasn't working. I looked on how to consolidate debt in Pinterest and Freedom Debt Relief was the first that came up. I also saw that they had a high rating review with the Better Business Bureau. Initially, on a personal level, working with them was hard because I've always had a good credit score and it affected my credit score. I understood that, but I didn't think that it was gonna affect it as bad as it did. But other than that, everybody's been super helpful and helped me understand the whole process better. I work in the dental field snd every time I hear a patient tell me that they have issues with their debt, especially right now with COVID, with everything's going on, I refer them Freedom. The overall experience is really good, I just didn't like the beginning part of it. All my accounts have been settled, but the longest settlement is 36 months right now. Everything's been great. They've been very informative.
Hello, Antoniette! We appreciate you taking the time to leave us a review! Our team works hard to reduce your debts and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2020
A stress-free type of way to caught up to your credit cards debt. Having a sense of peace due to not worrying so much and sleeping better at night. Having a load come off your shoulders and anticipating the moment that I will live debt-free.
Thank you very much, Mildred! We are so glad we could give you a stress-free experience when handling your finances. We are here to support you every step of the way. Please continue to lean on us if you need anything. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2020
Decided to keep everything the same, So I can be through early, The person that help me was very good on the phone. I’ve been with the program for three years now, my credit is getting better, better. Thanks for everything.
Ivory, thank you for sharing your thoughts on the program. We not only want to ensure our clients receive debt relief but also stress relief when dealing with their finances. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being apart of the Freedom Family!
Reviewed Aug. 14, 2020
Freedom Debt Relief Works! They are making great progress negotiating and paying off my debt. We have already paid a credit card account and will paying off another credit card shortly. They are very responsive to questions and concerns. Highly recommend.
Wow, Michael! We are thrilled to hear about your settlements obtained thus far. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2020
Figure out ways to pay off your debt without this company. What they do is send your accounts to collection by having you miss payments. This raises your debt owed before they settle an account. Once an account is settled they claim to have saved you a bunch of money. If you owe $ 5000 they’ll “negotiate” you down to $3000 then charge you a $1500 fee for doing so. This will destroy your credit and save you little to no money.
Reviewed Aug. 14, 2020
Everything has gone as planned. I have told what to expect and have been told what to look forward to in the future. The plan has been explained perfectly and I am now waiting for thing to happen. My experience has been good up until this point.
It is our pleasure to assist you, Christopher! Keep up the great work and stay committed, you'll be debt-free in no time! In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2020
I have had a great experience with FDR! I was so scared in the beginning, but FDR has been taking care of literally everything! Anytime I need anything the staff has been very supportive! Thank Pierre ** and the FDR team for assisting to be financially free!!
Hi Ghita! We are glad we could be there to help you take the first step towards your financial freedom! As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 14, 2020
FDR tries to negotiate with our creditors that they may give us considerations to relieve us with our debts with them. As explained to us, once that we already have enough funds for FDR to pay the creditors as negotiated, settlement may already be made. Recently, with the approved loan from Consolidation Plus, hopefully our debts can be fully settled.
Congratulations, Amando! We are glad we could offer you a fast track solution when handling your finances. As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for being apart of the Freedom Family!
Reviewed Aug. 14, 2020
I was able to obtain information about who to contact in regards to a lawyer to negotiate a reasonable amount to pay to resolve the bill. Customer service was very helpful and knew exactly what I needed and who I should talk to!
Hi Ethan! Thank you for sharing your experience with us. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2020
Freedom Debt Relief has already gotten me 6 settlements in only a few years, I’ve already paid off a 3 of my settlements, have 3 currently in progress, and some more being negotiated. They help you handle calls from creditors and set up a plan to negotiate down your debts, and they have great customer service. Whenever I call I never have to wait long and they answer all my questions.
Thank you for taking the time to share with us, Lauren. We are thrilled to see the progress you have made. Keep up the great work and if anything changes please reach out to our Customer Service Team at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 14, 2020
All of the people I spoke with were very friendly and informative. The process was a very quick and easy, I just hope it works out from here and I'm debt free as the agent has told me in a short amount of time.
We appreciate you sharing with us today, Barbara. We strive to bring quality customer service in each interaction as if you're the only client. Over the years have made the process easy and understandable. Thank you for taking the first steps with us. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 14, 2020
I googled debt relief companies and Freedom came up as being the number one. I talked to another one and I didn't like how they talked to me. When I called Freedom, I liked the way they talked to me. I also liked the way they explained things to me. I thought to do it ‘cause otherwise, I'm never gonna get out of credit card debt. For the most part, I'm really happy with the customer service. The only thing I don't really like is they tell upfront that if you need to take money back out of your little account, they would set it up. And so for one month, I wasn't able to put the money in and then they hounded me for two months even though I put the money in the next month. Then they quit hounding me. But I had to get a little snappy about it. Overall, I'm pretty happy with it.
Lorraine, thank you for sharing your thoughts on the program with us! We never intend to be overbearing when discussing your deposits, but we just know how important being on schedule each month is to your overall graduation path. If you have any questions in the future, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com for assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 14, 2020
When we went to buy a car, the reps said that we had filed a bankruptcy. But we didn’t. I found out that Freedom Debt Relief was where I went through to pay off my debt. When I asked them about it, they said that it would not go on my record as a bankruptcy. They seemed so helpful and caring, which made me decide to go with them. The rep was very kind, helpful and explained everything to me. I felt comfortable with her right off the bat and told her to set it up. I signed up for them to help me pay off my credit report and clear up my credit cards. It's been working out wonderfully. A lot of them has been paid off and they're continuing on. If I have a question, I can call and they answer my questions. They're very clear and they don't care how many questions you ask. The reps always keep in touch with me.
The last time, I upped my payment and told them to start taking $500 a month out. Nebraska Furniture Mart wouldn't accept it so I had to pay them separately, which was fine. I understood that. I got that paid off and I told FDR to put the money I was paying them towards the program. In two years, I'll be completely paid off. Working with them has changed my life tremendously. I fell and broke both my ankles June 14th and I'm still having trouble with them. I also just had back surgery because I broke my pain stimulator in that fall. My husband just had heart surgery, which was life threatening. We are on limited income and with me not having to worry about paying these debts on time, and Freedom Debt taking over and doing it for me, it has taken a big weight off my shoulders. I can concentrate on just taking care of us and trying to get better.
We're more than happy to assist, Ms. Linda. Many consumers select our program as an alternative to bankruptcy. Though it may be the best option for some, it is an honor to provide consumers with another solution for debt relief. Keep in mind you can also log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Aug. 13, 2020
They were very easy to work with. I called them and they set me up that day. They have been checking on me and want to know how things are going. I have been very satisfied with their service. They checked out all of my cards and got the balance of my cards and the whole setting me up didn't take long. They are very efficient in getting the job done. I will be able to relax and certainly feel better about my bills being paid when this is over..
Thank you, Sandra! We are so glad our team could make you feel as comfortable as possible. We like to ensure our clients reach their goals of becoming debt-free! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 13, 2020
The reason why I contacted Freedom Debt is because I'm moving and the loan officer needed verification about BOA account which showed an outstanding balance. I needed the date that this balance would be paid off, and the Freedom Debt adviser stated that the debt would be paid in full at the end of October 2020.
Carl, thank you for bringing this to our attention. We are looking forward to your future success. Keep up the great work. If anything changes please call our Customer Service Team at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 13, 2020
I have been kept abreast of my progress in the program. The agents reach out to me on a constant basis. Thank you. I have been given instructions on how to use the dashboard and access my account. I have an appointment scheduled for August 19, 2020 at 8:30 am.
Thank you for taking the time to share with us, Ave. We strive to make each interaction easy and understandable. We utilize different resources to keep you informed of your program progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2020
I was trying to catch up on my bills and Freedom Debt Relief was recommended by a friend. They've taken care of a couple of debts already. They've been very helpful working with me when I’m a little bit short on making the payment that I can catch up with it later. The quality of service was excellent. Working with them made my life a little bit easier. A lot of stress has been relieved. I’ll recommend Freedom to somebody else if they're in the same type of situation I was.
Hello, Leslie! We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt free! If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2020
I did some research online and made the call. Freedom Debt Relief was super easy to work with. Immediately, I felt comfortable and that was maybe the customer rep that I had. He didn’t make me feel like I was a failure because I needed to do this. I could go on their website and look at everything all the time. Whenever I have a debt resolve come up, I get a text message and an email so I know I can go on and approve it. It's seamless. When I'm on their website, like I was trying to work out increasing my payments to pay off quicker. the tell when your graduation date is and when it’s over, sometimes that's a little glitchy. But otherwise, I have no complaints. I've actually referred people to them.
Welcome to Freedom Debt Relief, Ms. Linda. Great job researching to learn what options were available to you. We're honored that you chose our program as your financial solution. We would also like to thank you for complimenting the service provided by your Debt Consultant. It sounds like the proper expectations were set and your questions were appropriately addressed. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 13, 2020
Freedom Debt Relief is doing its job. When I have some questions, I email them and they email me back right away. They're very friendly and very good. They push my all accounts back. If they closed something, they would always email me with some recommendations. I'm happy with them. They already closed about five cases. I have another department that is working on my case and I’m just waiting to see what is going on. They said that we'd need to wait a few days because the judge would decide something and that they were not sure when they would do the last. But the rest has been pretty much the same.
Congratulations, Anahit! It sounds like you are making tremendous progress in our program. Your hard work and dedication to our process are what has gotten you to this point. We are honored to have an opportunity to serve your financial needs. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 12, 2020
Very good to do business with. Very detailed and tried to get the best settlement for their customers. Always follow up with clients to make sure everything is up to date. I am therefore not hesitant to refer them to any one of my friends or family.
We appreciate you sharing with us today, Stefferny. We strive to get the best settlement and keep you informed through many resources. We are always pleased to hear from your referrals and we will treat them with the same respect. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 12, 2020
I got a letter from a collection agency re. an unpaid bank credit card. The rep who helped me was FANTASTIC!. I wish I knew his name to connect this reply to him. All I can tell you is that he lives in Chandler, Arizona and has an Italian grandmother. He helped me with my problem, told me that he was going to expedite my account because I had quite a lot in it. He was kind, helpful, and made me laugh! Great guy! He needs a raise!
Reviewed Aug. 12, 2020
Freedom Debt Relief is the best company out there!! If you are thinking about getting help with your debt, I would recommend you give them a call, you will not be disappointed! Their customer service is excellent and all staff we have been in contact with are professional and courteous!
Reviewed Aug. 12, 2020
I called several of the others and I liked the way the agent from Freedom talked to me and explained things. It was an overall better experience talking over the phone to him. I had gotten myself into some problems. I couldn't go back to work because of a heart condition. and I was having a hard time making ends meet of any kind. The negotiators were always aboveboard and very consistent with what they were asking me and telling me. They do things in a very timely manner. They were always polite and assured me facts that they were giving me.
They talked to me and saw what the possibilities would be and how much I could pay versus as how much my output was on my bills and how much I could afford to pay per month to set up my escrow account. They were very helpful. They understood where I was coming from and the problems I faced and willing to help me, telling me all along that it's gonna take this many years if I used this, or this many years if I do that" They're always aboveboard on that. They have saved me a lot of stress and giving me peace of mind. Recently, when they called and told me they were gonna pay out early, that was important to someone like me. I'm 68 on a very limited retirement and being told to pay $350 a month would be back to my use in just a couple of months instead of another year was amazing.
Welcome to Freedom Debt Relief, Andrea! We are elated to have an opportunity to serve your financial needs. Though we are terribly sorry to hear about the circumstances that led you to our program, we are honored to accompany your debt-free journey. Please continue to reach out to our Client Services team by calling (800) 655-6303 any time assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to your brighter financial future!
Reviewed Aug. 12, 2020
I read up on a whole lot of programs available and thought that Freedom was the best one to go with. Signing up was easy. The person that helped me was great. They helped me settle quite a few debts. I'm so comfortable with them that sometimes, I don't even check to see. If I have to call and ask a question, they always help me. Whenever I'm off the phone, I'm completely satisfied. It's been good.
Loreen, thank you for taking the time to leave us a review! Our team understands that resolving debt is not the easiest thing, and we do our best to make the process as simple as possible while providing genuine service. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 11, 2020
When I went with Freedom, I gave them all my information. They took it from there. Unless I needed to speak to them or they needed to me, everything flowed smoothly and it was hassle free. We figured out how much a month I was paying and how much I felt like I could afford to pay. They were able to work with my creditors and kept them off my back. They got settlements that were very good for me which then reduced the amount of debt that I had to pay back.
My payment amount went up some from the initial amount based on settlements that they were able to get but that was done only with my approval first. The reps would contact me and tell me what the credit company offered. They ask if I can handle a deposit of $30 or $40 more a month. If I say yes, then they go ahead with it. If I say no, then they try to renegotiate for something that is within my means. Things would be better though if Freedom Debt Relief could do the banking part of the transactions in house as well and not have to have a third party. Still, going with FDR has made things a lot easier for me as far as taking responsibility for my debt without the hassle of dealing with creditors is concerned.
Terrific feedback, Ms. Marianna. We are thrilled to hear how much you've enjoyed your experiences with us. We especially appreciate your sharing the deposit amount is affordable and you are making headway in our program. If there is anything else we can do to support your journey, please do not hesitate in letting us know. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.
Reviewed Aug. 10, 2020
I decided to condense my debts and try Freedom Debt Relief. After I started working with them, things have been great. Their program was putting my debts together and getting them consolidated and worked down. Entering the program has paid off. Every time I have called and asked their reps questions, they've always been very good explaining things to me. They told me how the program was gonna work and how I would be working my debts down. They told me that when I had money, I could add it to my payments.
Just a couple of months ago, I upped my monthly payments 25 more dollars and that has helped me work some debts down and get some things paid off. The rep I had explained how much further how much further they'll move me on in their program. I've been very comfortable working with them and I've discussed FDR with other people. They have helped me pay off debt and helped my credit score as well. I would recommend them to anyone that has gotten over their head in debt. Such people should call FDR, talk to a rep and see what can be worked out for them.
Thank you for complimenting our service efforts, Lily. It is our pleasure to provide a service that relieves you of your financial concerns. The greatest reward is hearing how much you've enjoyed your experiences with our advocates in Client Services. We want to provide a supportive atmosphere for our clients, where they feel comfortable asking questions. Please continue to reach out with any questions or concerns. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Aug. 10, 2020
Freedom Debt Relief is doing a great job. They’re doing everything they're supposed to do. They inform me every time they make a bid or they get some kinda negotiation going. They always alert me and say, “Hey, this is what was going on. If you want this, just let us know.”
Your feedback is greatly appreciated, Angel. We're glad that everything is going as expected. Setting the proper expectations for clients remains a top priority. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress. You can also chat with us live if you have questions. Thank you for choosing Freedom Debt Relief as the solution to your financial concerns.
Reviewed Aug. 9, 2020
I called to see if an old account I had still shows up on my credit report because I keep getting harassed that it was not paid, which it was. It was paid off 8 years ago. My call was answered quickly and the agent answered my questions quickly and was very helpful.
Hello Timothy! We are so pleased to hear our team of professionals was able to assist you with your concerns! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 9, 2020
I was googling a couple of different debt relief programs and I saw Freedom Debt Relief online. I understand how things are done with the clarity of the program and one of the things that I like and that has continued to improve is the client dashboard. Everything is clearly laid out whereas with other programs, it didn't seem as clear such as how much was going to go towards fees, how long things were gonna take and how each part of the process went. The program has been a helpful way for me to be able to do the debt reduction that I wouldn't have been able to on my own. It has been fantastic. There are times where I’m like, “Okay,” especially when you're towards the beginning of paying off a debt. You feel like you're paying a lot more towards the different associated fees. But for the most part, you see that progress pay off and then you begin to see a lot of headway being made.
I enjoyed that if I was ever to get anything in terms of creditors in the mail, I'm able to upload it. So, I know that negotiations are being made on my behalf. I can see shifts in the program depending on which creditors are being negotiated with at that time. Overall, the program has been very clear. I love that the website has all these videos, has the tips on how to deal with managing your debt in the future and how to get out of the patterns that potentially got you in there. So, it has been a good experience. I remember talking to someone on the phone in terms of going over the different debts that I had. At that point, it seemed insurmountable and I remembered hearing what I was going to be paying initially. At some point, there was one debt that I had missed and hadn't been able to be added at the first consultation by phone. That was added later on so my payments changed a little bit but it was very clearly explained.
Most of my communication have been with the email side of things and with that client dashboard. So, I've been able to see where my payments are going monthly and which debts are being paid off. Right now, there's one debt that the last payment is tomorrow. So, I can see when that happens and so, it's kinda fun to be able to track, which is what I'm doing. The name Freedom implies the impact it has had in my life by working with them. I feel more free right now with not having to deal with creditors hounding me. I have a path to this financial freedom. I remember trying to do the negotiations for myself at the beginning. Even if it wasn't stopping payments but if they could at least close out the account, give me zero interest or something like that while I made the payments which is what you're told to try to ask for, and no one would do that for me.
Thank you, Leilani! We are glad to hear you're benefiting from using our service. Our greatest goal is to keep the lines of communication open with our clients. Great job utilizing the Client Dashboard to keep up with any important updates. Keep up the excellent work and thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed Aug. 8, 2020
Haven’t had the experience to see what you all are capable of but customer service is great. Hopefully it will be soon because my credit score has dropped tremendously. If y’all do a good job then I would recommend a friend but I can’t until I see progress.
Welcome to Freedom Debt Relief! Thank you for taking the time to leave us a review, Marchella! We are happy to hear that you are satisfied with the Customer Service provided. We will be working towards getting you the best savings possible, and we are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 8, 2020
So far, my experience has been positive. I went with them because they seemed to be the better platform. It was better as far as working with them. They were more flexible. The major factor was having the ability either to increase or decrease the monthly rate. I dealt with customer service early on when I had questions about how it would work. But other than that, there was no need to really reach out to customer service throughout the program. I was able to obtain the information I was looking for through the website. I'm about eight months away from finishing the program.
Thank you for sharing how great your experience was with us, Luis! We are very glad we could step in and assist you in reaching the financial future you desire to have. We just ask that you keep us informed during this time by reaching out to Client Services at 1(800)-655-6303 anytime you have questions or concerns that arise. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 7, 2020
Choosing to consolidate my debt has been the best thing I have done financially. I was paying 8 different bills. Now I just have one bill a month. Jeremy has been so easy to work with. The process to consolidate has been easy.
Thank you for taking the time to leave us a review, Mary! We are happy we can be of assistance to you! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 7, 2020
I am deeply grateful for Freedom Debt Relief! After almost 3 years, I have just graduated from their program!! Before FDR I did not know what I would do—my credit card debt was SO high! I thought I’d be in debt forever. The stress was killing me! Then after attempting to get a consolidation loan, I was introduced to the FDR program. Initially I was skeptical, but the first representative, Nicholas, was SO patient, understanding and informative! As promised, they enrolled all of my credit card debt into the program (11accounts) and negotiated a lower amount with each creditor. Consequently, I was able to pay ALL of my debt in approximately 3 years!! Before FDR I thought it would take me 30 yrs, due to high interest rates and my ability to only pay the minimum. Please give FDR a try if you’re overwhelmed and stressed by your debt and don’t see a way out. I promise You will NOT regret it! FDR was literally my answer to prayer!!
Congratulations! Thank you for sharing your positive experience with us, Wanda! We are so happy to hear about your success and becoming debt-free! We also want to thank you for all your inspiring words and support you give to our company. We applaud you for this great accomplishment!
Reviewed Aug. 7, 2020
I went into debt consolidation with Freedom and I love the program. The reps and I spoke through email and on the phone. I explained what I needed and I was given options for me to choose what was gonna work best for me. They were super helpful and they worked with me on any problem. I was very comfortable with them. They told me what my payment plan would be. We didn't have to negotiate much and we did what we had to do. By working with Freedom, I felt like I can breathe. It took a lot of stress off me that I didn't have to have anymore. If any of my friends needed the help, I would give Freedom a chance to help them out.
We are thrilled, Amy, about the opportunity to support your debt-free journey. Thank you for taking the time to share the pleasant experiences you've had with us. We hope to continue providing an environment where you feel comfortable asking questions about your account. Keep in mind you have 24/7 access to the details of your account! Log in at any time at www.fdrclient.com. Thank you for choosing Freedom Debt Relief. Here's to a debt-free future!
Reviewed Aug. 6, 2020
Freedom Debt Relief continues to blow me away at every turn. I'm getting very close to my graduation date and couldn't be more excited about it. For those of you out there struggling with debt problems, I can't possibly recommend Freedom Debt Relief highly enough!!
Thank you for taking the time to leave us such a positive review, Daniel! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 6, 2020
Happy with my results so far and they were recommended to me by a trusted friend! They were open and straightforward and the process does not take a long time. If you need help, give them a chance; I haven't regretted it and I'm sure you won't either.
Thank you, Willard! We are happy to hear from another satisfied client! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 6, 2020
My communication and questions were answered to my satisfaction. Your account representative was knowledgeable and helpful. His explanation of the status of my account and projections of the expected payoff date window gave me great encouragement. I would certainly recommend Freedom Debt Relief to anyone who has a big time debt issue. Thank you very much on a job well done.
Thank you for your thoughtful review, William! We are happy to hear that you are satisfied with our Customer Service! We want our clients to feel educated on the program as much as possible, so they feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 6, 2020
I called in concerning a message about the usage of a credit card. I explained to the rep that what was showing up are fees and not actual charges. She noted my account. She also asked did I want to enroll other cards. I told her that I didn't want to enroll any others at this time. She was very professional and kind.
Thank you for taking the time to leave us a review, Cherie! We are happy to hear you are pleased with the customer service provided! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 6, 2020
This is an amazing company. They stand behind you and are always there for any question or concern you may have. Their support is definitely much needed when going through the whole debt process. It’s hard enough to do but to have support is more than we could ever ask for.
Thank you for sharing your feedback, Lolita! It is so rewarding to hear such great feedback about our Client Services team! Our goal is to ensure our clients feel comfortable and confident with us. That is why we are here to support seven days a week! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 6, 2020
The person that assisted me was very pleasant and very knowledgeable. Accepted my request of lowering my monthly payment due to my job hours being decreased. Let me know that at a future date I would repay the difference owed.
Hello Rana! Thank you for taking the time to leave us a review! We are happy we were able to complete your request! We understand life happens, and we love to help while still keeping you successful in our program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 6, 2020
I was in a tangle with credit card debt and Freedom Debt Relief was an avenue to get out of it. They've negotiated a couple of settlements for me. I'm getting pretty close to finishing up, probably about another eight months or so. Their representatives are fantastic and very helpful. I had good responses and timely action. Everything has been good for me.
We're more than happy to assist you, Levi. Thank you for putting your trust in our ability to settle your debt balances. The greatest reward is hearing how close you're getting to completing the program! Keep up the excellent work and thank you for choosing Freedom Debt Relief.
Reviewed Aug. 6, 2020
At first, I was a little apprehensive because this was something totally new to me. But after the people talked to me and explained everything and how it worked, I felt a little more at ease about going through the process. The payment plan was great because every month, I was over-extended until next month. There was a lot going on at that time and I didn't want to file bankruptcy. I just look at the dashboard and see that I'm finally climbing out of this hole I was in. I started off with seven outstanding debts. Now, I've already settled on four of them. One is already being resolved. I'm looking at three more and I should have another one coming off in October.
Wow, congratulations, Annette! You are doing an amazing job making your way to financial freedom. We are thrilled to hear how pleased you are with our negotiations efforts. Making sure we support your journey as much as possible remains a top priority. Please continue to reach out to Client Services anytime assistance is needed. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 5, 2020
We are disabled and on set income. Needed help getting rid of our credit cards and helping us live without worry. Wasn’t sure it was the right thing to do but glad everyday that I got the help. I would recommend it to anyone who needs help.
It's our pleasure to provide you with assistance, Donna! We understand how hardships can cause burdens to families, which is why we want to be sure our clients know we are here for them whenever they need us when becoming debt-free. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 5, 2020
The agent was very helpful in providing an answer to my question about paying down on just one of my accounts. I would recommend FDR to anyone who has gotten themselves into financial trouble. We have been very pleased with the program and looking to be debt free soon.
Thank you, John! We appreciate your kind feedback during this time. We enjoy helping our clients understand the process it takes when becoming debt-free. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 5, 2020
Everyone was easy to get along with and was very helpful during this process. Even after I called, the woman with whom I spoke with was still very concerned and showed a great amount of compassion regarding my situation and wishing she was able to help me more but tried to keep me on.
Silvia, we're elated to hear about your experience with our team! We will continue to work hard on resolving your debts and we're always here for you! If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 5, 2020
I needed to delay my payments. I didnt want to get rid of FDR entirely, but I lost my job. It sucks but the FDR representative was super nice. I figured I would have to cancel it entirely but she told me to give her a second and she'd look at my options. She got back with me pretty quickly and told me that we can delay it and she hooked me right up. 100% on customer service. I won't leave FDR because of people like that.
Hi Ira! Thank you so much for taking the time to leave us such a positive review! We are happy to hear you are satisfied with our Customer Service! We strive to provide the best experience for our clients every day! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 5, 2020
Freedom Debt Relief is very informative and they’re right on it as far as letting me know when they're coming up on a settlement. They're texting and emailing me. It’s a very easy flow with them. This is my second time with them and it's probably not gonna be the last. They're very good people and I like them. There's communication and they’re handling everything because I'm getting the notices. I've just been on the dashboard and I like it. The payment plan is good. I do a month but it's split in half and that works out. Me and my husband get paid bi-weekly. My problem is I forget to take it out of the checkbook once in a while.
I did this years ago and I dealt with another company in Florida and they were good. I thought I was going back to them but it turned out to be Freedom. So, I gave them a try and this is my second time dancing in the park with them. I haven't gotten any kind of phone calls from anybody. I have no problems with Freedom Debt Relief at all. Everything's great and I love them. They've cut down my payments per month because it would be crazy, especially right now. I work for the school district and I've been out since March 13th. I work with the special education kids and at the 11th hour, they decided they were opening the summer program. So, I jumped on that and I had that coming in for six weeks. But it's difficult. You see all these things with the mortgages and forbearance and I'm one of the people that are doing that. But this is what we gotta do. Freedom has helped out a lot because I'd be in a lot worse boat if I didn't have them.
We are glad our service meets your financial needs, Lisa, and appreciate your kind feedback. It means a lot to hear how simple our program is for you to follow. Hearing how pleased you are with our negotiation efforts is amazing! Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 4, 2020
Just not a good experience. I thought Jesse was a good guy, but it turns out what he said was false and I paid more than he told me I would. He said that you guys were the experts and that I wouldn't pay more than he told me. I was told, "sorry but he must have misled you" at least twice. Just not the best experience.
Reviewed Aug. 4, 2020
So far they have been very informative & helpful and let me know what going on with my account. They really keep me in the loop with what's going on and always let me know when they have made a settlement.
Clint, it is so rewarding to hear such great feedback about our Client Services team. We are happy to hear you are satisfied with the program thus far! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 4, 2020
On the onset of the call the gentleman had a reassuring voice that was very comforting. I could tell that he really did care about all of my concerns and it made for a wonderful day to know there are people out there like that.
Thank you for sharing your positive feedback, Charisse! Our goal is to ensure our clients feel comfortable and confident with us at all times. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 4, 2020
UPDATED 3/25/2021: CSR at FDR was very pleasant and discussed details of the current program with the credit card debt. Problem not resolved yet. I cannot add funds to my program with FDR because my assets are frozen. I understand that more funds are needed to help with the law firm collecting debt for Citi (**).
ORIGINAL REVIEW: The customer service agents are always very helpful, efficient and friendly. The unfortunate ongoing circumstances are not easy and Freedom Debt Relief definitely provides the help needed to remain hopeful in the future. Thank you. Please keep me informed of any information you may need.
Thank you for sharing your positive experience with us, Leroy! We strive to provide the best service possible to our clients to ensure they feel comfortable and confident while working with us, and the best way to say informed is to follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 4, 2020
I couldn't thank this company enough for giving our family a peace of mind especially at this trying times. Covid affected family and we depended a lot on credit cards. Freedom helped us in so many ways to lower down our debt total and our monthly payments with no interests!
Hi Joana! Thank you for taking the time to leave us a review. We are happy we can be of assistance to you and your family during these times. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 3, 2020
This company was great to at first explain the procedure and then with follow-ups after. Also great assistance with needed documents forwarded and sent to their appropriate places. Very happy with the results I have gotten with this company. I have almost completed my repayment plan!
Hello, Melissa! We appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team. We take pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 3, 2020
Everything is going great, was a little concerned that the time for settlements kept changing but I have had several negotiated settlements in a timely fashion. Was a little nervous at first thinking that this wasn't going to work as planned but I was wrong and it has taken a lot of stress off of me. Thanks for all that you do!
Chris, thank you for your wonderful feedback regarding your experience! Our negotiations team works hard on reducing your debts and we look forward to you becoming debt-free. If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 3, 2020
The process was so easy! Michele was very personable and easy to talk to! They have got me on track to a debt-free life! Everything is working out just how I hoped it would. Thank you so much for helping me.
Hello, Davina! We appreciate your wonderful feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 3, 2020
I was drowning in debt and I saw the ad on television and decided to call and this was the best call I have ever made. Sonia was knowledgeable, courteous, respectful, and explained the program very clearly. I like the idea that I can track my progress and be able to pay more money to pay my debt down faster if I can afford it. This was the best decision for me and I chose Freedom Debt Relief.
Thank you, Leola, for your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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