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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
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    Page 9 Reviews 975 - 1125
    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed July 18, 2025

    Setup was fast and easy. However after that the guy who helped me through sign up and setup who said he'd always be available for me refuses to answer my calls and texts. I still have received no info regarding the account my movie goes into to track its use and balance. So far not a fan.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Dennis! We're sorry to hear about your experience and concerns about your Dedicated Account. You can log onto your Client Dashboard at www.fdrclient.com for account updates to track your your money. An account specialist will be looking into this and contacting you soon. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 18, 2025

    My experience with Jennifer was exceptional. Great customer service and friendly and knowledgeable. She explained everything efficiently. She then took the time to get to know me and was relatable. I really appreciate her help with with debt issues. I didn't feel judged at all either. Overall it was a great experience.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Chad! We're thrilled to hear that signing up for our program was a smooth and stress-free process. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through this journey.

    Verified purchase
    Staff

    Reviewed July 18, 2025

    When you are paying more than you can afford and the balance remain the same, it’s frightening. Suddenly you realize that you can’t pay everything out of your salary. Freedom Debt Relief has given me a peace of mind and now I see the light at the end of the tunnel. I’m very thankful for the help they have provided.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for the review, Patricia! We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceRates

    Reviewed July 18, 2025

    I am thankful that I can vaguely see the light at the end of the tunnel. I do wish the settlement fees had been a little less as, from a savings standpoint, there were times that I felt I could have cleared my debt and reestablished credit rating by filing bankruptcy but am glad now that I didn’t. I only had to reach out to customer service a couple of times and when I did they were able to answer my question.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Bobbie, and we appreciate your feedback. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    PriceRefunds & PayoutsStaffBilling

    Reviewed July 17, 2025

    Have had to end up settling few accounts on my own and was served two garnishments by courts when y’all was suppose to be handling it. I forwarded court papers and it never got handled so I had to handle it myself. Will never recommend this company to anyone. The balances of all my cards increased a great amount since signing with this company which was not what I was told. Then the fees you charge to handle this is ridiculous. No wonder it takes so long to pay off 14,000 credit card debt. Then it’s really not that since I handled three on my own with the card company to keep a garnishment happening but had to pay for it be turned over to collection agent even after filing with Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, April! We're sorry to hear your feedback and concerns, and we will be looking into this. An account specialist will be reaching out to you soon. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Sales & MarketingOnline & AppStaff

    Reviewed July 17, 2025

    Joining this group was a walk in the park. The representative I had was great at communicating and informing me what the company was about. While setting up my account, the simplified what each plan was about. Everything was straight forward and easy to understand. Even managing the app itself is breeze.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Daniel! We're thrilled to hear that signing up for our program was a smooth and stress-free process. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through this journey.

    Verified purchase
    Staff

    Reviewed July 17, 2025

    Services with this company were great. Staff was helpful and assisted me through the entire process. Would recommend to my family and friends. Staff was professional and answered my questions and concerns with care. This program is great for anyone who needs to reduce their debt. I hope this review is acceptable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Jaime! Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    PricePunctuality & Speed

    Reviewed July 17, 2025

    I can make a deposit that I can afford to pay monthly draft. I have more confident for my future to become debt free. I will try my self to put more money to finish it very quickly. I would like to hear the good recommendation. I have done it in the past so that I can have more confidently.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Rosemary! We're happy we were able to find something affordable, and we will be there every step of the way. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    PriceStaffBillingLoan Process

    Reviewed July 17, 2025

    Program doesn’t help with debt. Just makes higher payments and pay more than original loan is. Waste of money. Easier to just pay your bills even at minimum amount due. Cheaper and faster, worst thing I did was sign up for this program. Ruined my credit even more and doesn’t save any money

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Jeremy. We're sorry to hear you are not satisfied with your program and will be looking into it. An account specialist will be reaching out to you soon. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed July 17, 2025

    Would recommend to anyone. They have been so understanding and helpful and when I have had a problem they have solved it quickly. Low monthly payments to help me financially reach my goals of getting this debt paid off. Everyone is have talked to there has been nice and courteous.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Erica! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Refunds & PayoutsBilling

    Reviewed July 17, 2025

    My frustration is with continuing to up my payment when they make deal with a creditor!! Like paying 175.00 then having to pay 245.00 twice a month for 3 months or come up with a certain amount of money all at once to receive that deal!! I feel like I’m paying out a Huge amount each month!! I’m glad my accounts are getting settled but is not what I expected.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for leaving a review, Pamela! We're sorry to hear about your frustration and will into this. An account specialist will be reaching out to you soon. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 17, 2025

    Great customer service, They helped and answered all my questions. They were sure that I was understanding everything how the program work. I wish I would've done it sooner. Thank you so much for your service I for taking the time to hear me and understand what I need help with. I spoke to 3 people and they were all so nice and patient with me, Thank you again for everything.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Aurelia! Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffLoan Process

    Reviewed July 16, 2025

    I was skeptical about this idea, but now that I’ve reached this point I feel like long term I made the right choice. The people involved were helpful, upfront, and realistic about everything that was going to happen. I look forward to paying off the loan and appreciate the money saved in this process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Stephen! We’re pleased to hear that you are happy with your savings. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 16, 2025

    There are positive to doing it, but you can do it by yourself. Everyone will settle, but these guys kinda help I guess... app is trash, customer service trash... hard to do anything on this program. Would suggest not going through them and do it yourself, kinda fraudish act like they are helping, they aren’t.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for leaving a review, Dustin! We're sorry to hear your concerns about your program, and an account specialist will be reaching out you soon. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffBillingRates

    Reviewed July 16, 2025

    We were never told what would happen to our credit score when they took over. At least when I was making payment, my score was over 600 and when they took over, it went to 400 and it still sucks. They seem more interested in their fees than than helping me out. I have paid them a lot of money and very little has went to the settlements.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Ted! We're sorry to hear about your experience and an account specialist will be looking into your concerns. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed July 16, 2025

    Freedom Debt Relief helped me during a time of need. The panic at seeing the amount of debt we were in was strangling me. Knowing that I was able to consolidate it all into one payment while they partnered with my creditors to settle balances and that there would be an END to the overwhelming bills was a breath of fresh air.

    I am two years in to the program and can clearly see the light at the end of the tunnel. My credit score is increasing, FDR went to court for the larger creditors and settled on my behalf, I am now at the point where I will be able to pay everything off with a large bonus check. Thank you, Freedom Debt Relief for helping me learn to live within my means and for giving me peace of mind!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Jennifer! We are so happy to hear you are seeing the light. We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 16, 2025

    1) I don't like having to change my password EVERY SINGLE TIME I try to log on! Even my bank doesn't make me do this!
    2) I do not like having to change everything to a PDF to get it to you. WHY CAN'T WE JUST FORWARD THE EMAILS TO YOU???

    And why is one creditor all of sudden stopped because there is another wanting money?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Christiana! We're sorry to hear you are experiencing issues with your Client Dashboard and forwarding information to us. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you are still experiencing issues or have any questions. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 15, 2025

    Thank you for my last call in. This company server has been so beneficial for me. I am so excited for the program and the advancement I have made. Exceptional customer service. Once I am done with the program, I’ll be in such a better place. Thanks to Freedom Debt relief service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Charles! Our team takes pride in providing world-class customer service to our clients and we will pass on your praise. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 15, 2025

    When I signed up, I wasn’t given all of the details of the program. The important parts were left out like your credit being tarnished and how you don’t call the creditors. Also how you don’t disclose that when accounts go to court you don’t really have a way to assist but only to say that you don’t have lawyers which isn’t exactly what you say when people sign up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Amy! We're sorry to hear about your experience and an account specialist will be looking into your concerns. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    PriceBilling

    Reviewed July 15, 2025

    Very disappointed with how this account was handled. Seems like it was one of the last accounts you guys tried to negotiate & I was taken to court with charges piled on top of charges and I'm afraid this going to happen to the Check N Go / Reach accounts. If it does I will have to drop out of the program because I can't continue to pay large payments to the court & you guys as well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Diane! We're sorry to hear about your experience and an account specialist will be looking into your concerns. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    PriceStaffBillingFollow-Through

    Reviewed July 15, 2025

    My experience has been excellent so far. As promised, Freedom has been negotiating each of my debts successfully one at a time. I am moving steadily toward being debt free with an affordable monthly payment and will graduate in a year. Such a relief! I highly recommend the Freedom Debt Relief program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Genevieve! Keep up the great work and remember, we're here to support you every step of the way. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceTechPricePunctuality & SpeedStaffBilling

    Reviewed July 15, 2025

    Besides the payments spread our over years not months. Almost all my settlements have been exactly what they companies have offered me amount wise, without your help. And then I have to pay fees that make them cost more in the end... And when I have called about companies threatening legal action, no one is understanding about it. And when it gets taken to court, it cost more money in the end. Not to mention the extra fees you guys charge. No one explained the amount of fees I would be paying when I signed up. And by that point it was too late, you all had already made a settlement... And I felt obligated to keep going. And couldn't afford to make the offered settlements credit cards naturally gave me by mail (I stopped sending them to you all, because it was waste of time,) because I was paying you all.

    I don't believe you all fully disclose the true amount of money you all charge when signing up. Hoping that people like me who are extremely busy to not fully read the millions of things written in the contracts with you all. And the lack of sympathy when called about the legal threats towards us. And basically saying unless I pull thousands of dollars out of thin air (you can check the recording, was literally told this, just not in these specific words) that I will just have to accept what's is coming and until they do legal action. You all can't help. And literally made me feel helpless.

    Don't get me wrong it has been someone easy because you do all the contacting of the credit companies. However I didn't know most then would try to contact me with offers almost exactly the same as you all got for me (minus the fees). I could of knocked these out one by one or just went ahead and filed bankruptcy and had better luck financially. And probably would of been treated nicer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Sunna! We are always looking for ways to be better, and an account specialist will be reaching out to you soon to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceBilling

    Reviewed July 15, 2025

    I don't know. I had a explain to you. I don't think it would raise my credit up if it takes 2 years to clean my credit up. I need to have my credit raise my credit up. Whatever payment I made, it should go up. And I don't think any credit card. People should be calling you if you're working with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for leaving a review, Nerissa! We're sorry to hear your concerns about your program and an account specialist will be looking into the matter. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed July 14, 2025

    I felt that I was in a never ending with my credit cards so I decided to consolidate my accounts hoping this will help. New to the program. I trust that in time I will be debt free. My debt is $9000.00 with payments amount of $267.00 which is a lot less than my payments were. I know my credit score will lower but at the end I feel free of debt which is what I want to accomplish.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Welcome to Freedom Debt Relief, Rosemary! We’re excited to work with you toward a brighter financial future. Please don't hesitate to reach out to our Client Services team if you need assistance—call (800) 655-6303 or email support@freedomdebtrelief.com.

    Verified purchase
    Transparency

    Reviewed July 14, 2025

    So far, my experience has been great. I’ve received some updates on my account and they show real concern about my account. I feel very confident about my account being completely resolved they provide me with any information that I need to know about I get constant updates as to what the status is and inform me the status of each account

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Alan! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2025

    Please make sure my phone number and new address are added. This opportunity has given me so much relief. I was deep in debt and still am due to a huge fraud. I was fighting it all the way trying to take care of it and not having enough money to do so and buy groceries, pay utilities, etc. This place is a God send.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Bobbie! We look forward to your brighter financial future! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Verified purchase
    Customer ServiceStaff

    Reviewed July 13, 2025

    Relieving some of life’s everyday stress. No more phone calls/mail from debt collectors every day…even on Sundays! I’m glad I finally decided to seek help with all my debts… FDR is a somewhat Godsend for me. The process was easy with the knowledgeable and courteous representatives. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Calvin! We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffBillingRates

    Reviewed July 13, 2025

    I got Freedom Debt Relief off the web. Everybody has been professional. I have a small one and a larger one for my credit card so, combined, $404. I hope when I pay the Menards off, the payment gets cheaper. Also, I've had a few people reach out to me to see if I could qualify for a lower rate. But I don't have a steady job so I'm not gonna qualify for anything right now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Todd! We’re happy to hear that your initial experience with our team has been positive. If you ever have questions or need guidance, we're here for you every step of the way. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed July 13, 2025

    I wasn't doing good that day. I was scared on what's going to happen. Kevin made me feel better. He is very kind and caring to my matters. I appreciate his time to get through this and was able to get. I really like Kevin for his professional. I'm happy that his team was able to help me with a a good payment that I am able to pay my bills without the huge minimum payment. I was drowning and Kevin helped me get through this. I am very appreciate Kevin.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jessica! We're thrilled to hear that Kevin was so helpful. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through this journey.

    Verified purchase
    StaffBilling

    Reviewed July 12, 2025

    So far, FDR’s doing great. They got a lot of the accounts paid off. The last time I talked to them, they had two left. I started last August, and that seemed like pretty good to me. It's also not hard at all to get a hold of them. Working with them has helped me a lot. I don't worry about not being able to pay the people. They pay them and they're not always getting in contact with me and threatening to turn me over to a bill collector.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Mary! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed July 12, 2025

    They’re fast to evaluate on what you need and how to help. They will give you options on how to pay, how much and how long is the payoff. The monthly payments are affordable and compared to paying them myself, I can save almost $800 a month with their help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Rodrigo! We’re pleased to hear that you are happy with your savings. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed July 12, 2025

    A very close friend of mine said he was using FDR. After a while, FDR helped him get his credit score back up and he said they were legit and I trusted him. I went with FDR and it’s easy to contact them. Any time I call, there's always somebody available. I haven't checked my credit score since I've been enrolled in the program, but they got me a settlement on one of my accounts. They said I reduced the payment, so that's okay for now. So far, they’re good. I just hope that what I hope for gets accomplished.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, David! We take pride in making sure our clients are supported throughout the process, and are happy to hear you are using the FDR app to track your progress. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 10, 2025

    Turning to FDR to handle my debt situation was the right decision for me. It took a lot of the stress off. They were always courteous and considerate. Explained how everything would be handled. Happy with all the results that have taken place up to this point at this time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gloria, we appreciate you taking the time to leave us a review! We're so happy to hear we have helped alleviate the stress you were experiencing. Our clients are our top priority and ensuring that you feel appreciated and respected is important to us. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffRates

    Reviewed July 10, 2025

    I always have a great experience with FDR employees and always so helpful. Even when creditors make lawsuits. FDR has the best help available with specific guidelines to follow. Stick with them and be patient...don't worry. It all works out. Thankful for all they have done to help me back on track. I would definitely recommend them to others for assistance. 5 years is better than handing all my money over in fees and Interest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Michelle! We are pleased to hear you feel supported along your journey, and we will continue to support you moving forward. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 10, 2025

    My experience has been excellent with Freedom as I am seeing these settlements are getting settled about the time frame that is projected or sooner, which is amazing and I feel a little more relaxed with that. Am hoping we can get the remaining into settlements and I can be more at ease with gaining back my financial freedom. I recommend Freedom to anyone who needs a little breather in their financial situation. It may not be easy but in the long term, you will be so better off with this behind you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, William! We are happy to hear things are moving along as expected and maybe a little better. Rest assured you are in good hands and we're working hard to obtain great settlements on your remaining accounts. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed July 10, 2025

    Time it took And the stress- ugghh. Would have perfect if had not taken 5 months and 5 court visits/days off multiple phone calls. So many persons to speak to. Would love a dedicated counselor. Any chance to have one person to deal with. I hate having to repeat myself. No repeating, no confusion

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Betty! We are always looking for ways to get better and will look into this. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 10, 2025

    My experience with Freedom Relief has been a good experience, they helped me when I need it the help, they managed to contact some of my creditors and resolve my high balance debt, I wish I could understand the fees better so I can feel like my deposits are working faster towards settling my debt resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Sara! You can review all your Dedicated Account activity on your Client Dashboard at fdrclient.com and going to your past statements. In addition, you can call our Client Services department at 800-655-6303 and a representative can guide you through how to find it and discuss any questions you may have. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed July 10, 2025

    Seems like the Debt process is going Well. I have asked several times for Paperwork showing I am enrolled with Freedom Debt Relief or Statements of progress but have Never received anything. Help Please. This would be for My records and Much easier for me to keep up with our progress. Trying to navigate all of this on my phone is a challenge.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Clint! Please contact our Client Services team at 800-655-6303, and the agent can request physical copies of any documents you are looking for to be mailed to you. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase

    Reviewed July 10, 2025

    As I've said above Freedom debt relief had not only given my life back but has given me the power to do what I needed to do which is pay down my debt without feeling completely overwhelmed. From the beginning they were very clear about how the process worked and even inspired me to tell anyone I knew with debt resolution problems to give them a try. They are responsible and accountable and I love them sooo much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Leah! Our team takes pride in providing world-class customer service to our clients, and we're here for you every step of the way. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed July 9, 2025

    I’m so grateful to Freedom Debt Relief. They have treated me so well and have expertly resolved my debt and have continued to help me stay on track with each upcoming settlement. This is the best decision I ever made! Thank you! I would definitely recommend them to anyone who needs help resolving their debt.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Kelly! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed July 9, 2025

    They have helped me so much. They have eased my mind and stopped the annoying phone calls from debtors. I would definitely recommend this program to anyone. The agony of just knowing that I owe someone was so painful but when I got into this program, it was a huge relief.

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    Response from Freedom Debt Relief

    Tonya, we appreciate you taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Please don't hesitate to reach out if you have any questions about your program. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 9, 2025

    They are very helpful and have been great to work with. When I have any questions they are only a phone call away and help me out right away. They are very friendly and take time to explain everything throughout this whole process. I haven’t had to deal with any phone calls yet from my creditors, but I’m sure if I have any issues they will be there to help me out.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Christine! We’ll always be right by your side and are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed July 8, 2025

    They told me 2 to 3 yrs, I'm at three years now and they tell me 2 to 3 MORE! yrs to settle my debt, They also raised my Auto Deposit amount without my consent!! try to opt out and they convince me to stay in the program, I have paid them almost 15K in 3 yrs and they say I gotta keep this shit up for another 2 to 3 yrs, Ain't gonna happen!!!

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    Response from Freedom Debt Relief

    Thank you for leaving a review, David! We're sorry to hear you have some program concerns and an account specialist will be looking into the matter. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed July 8, 2025

    I am satisfied with the FDR settlement reached with 3 of my 7 creditors. However, I have been sued by one of the others (Discover) for the outstanding balance on that account. I received a court summons for 8/6/25. I notified FDR of the situation and provided copies of the legal papers associated with the action. I have never heard anything back! The law firm handling the case for them has contacted me via letter about reaching a payment settlement. I don't know whether I should comply or wait for FDR to do that!

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    Response from Freedom Debt Relief

    Thank you for leaving a review, Harold! An account specialist will be looking into your concerns and reaching out to you soon. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 8, 2025

    FDR is very helpful with my needs. I am kept informed always. Any service I may need the representatives are always courteous and guide me to the steps to take. I appreciate the kindness and support that is provided. I have informed my close friends about FDR. I encourage them to look at the reviews and make contact to check it out for themselves.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Cynthia! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 8, 2025

    Freedom Debt is amazing. They are professional and stay on top of your account. They negotiate the best situations and their communication is awesome; they keep you on top of what's going on. Amazing service. Your headaches will stop and you can move forward with your life. I definitely recommend them.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Mayrion! We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    StaffRatesTransparencyCommunication

    Reviewed July 8, 2025

    Consistently kept me updated on the status of my account. Sends monthly updates. Making me feel confident that they are working in my best interest. They seem to have a very knowledgeable and competent staff. They are always available when needed. I would highly recommend them and would use them again if need be.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Terrance! Our clients are our top priority and ensuring that you feel supported and informed is a main goal. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 8, 2025

    Very helpful. They helped me lower my debt and I don't know if I could have done it without them. I would recommend this program to friends who are in the same situation as I was in and start them on their journey to being debt-free. I know this program will help and I appreciate everything that they have done.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Eric! We’ll always have your back, and look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    Customer Service

    Reviewed July 7, 2025

    I watched an episode of the Duck Call Room Podcast and they mentioned FDR. I went online and filled out the form and within a short time they were calling me. Right away I was missing the calls but FDR did not give up. They kept at me, thankfully! Finally, I got a call set up with Jade and we went through the simple process of getting everything set up. Now I feel a huge weight off my shoulders and look forward to getting my future back to where I want it!

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Luke! We're so happy to hear we have helped alleviate the stress you were experiencing, and look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!

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    Reviewed July 6, 2025

    FDR has settled one of my 14 accounts within 2 weeks of starting the program. Based on that they are off to a good start. The dash board is great because I can see everything going on. I liked the fact that they made several attempts to alert me they had reached a settlement and needed my approval. So like I said earlier they are off to a good start.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Michael! We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    PriceStaff

    Reviewed July 6, 2025

    I feel that’s Service charges are excessive. Extending installment on each account so that Service charges Will be bigger For a long term. Instead of Helping me, I end of half of the Forgiveness of my debt goes to your pocket plus Services charges. I Will not recommend it to anyone. Sorry.

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    Response from Freedom Debt Relief

    Thank you for leaving a review, Evangeline! We're sorry to hear your concerns about your program and an account specialist will be looking into the matter. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 5, 2025

    I was lead to believe that my debt was dropped to $14,000 but is shows on my app that I owe $19,585. I don’t know why. When I spoke to a representative they informed me that they were able to take of roughly $4000 of my debt before negotiations with my credit lenders.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Paul! The app and Client Dashboard will show the current balances of accounts until they have been negotiated. Please call us at 800-655-6303, and our Client Services team can guide you through where you will see updates throughout your program. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 4, 2025

    I’m very happy with your help in getting me out of debt! Thank you and God Bless each one of you! I’m so thankful I found you all! I would recommend you to all my friends and relatives! Happy 4th of July to each and every one of you!

    Elizabeth **

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    Response from Freedom Debt Relief

    Thank you for your kind words, Elizabeth! We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!

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    PriceRates

    Reviewed July 4, 2025

    Not interested in this program any longer. I have communicated several times problems not fixed. Not. Just seems like not much of a savings when my creditors are offering settlements at a much lower rate than quoted. And I have had things removed and the totals monthly are not coming down. I have decided to work this out on my own.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Starlene. We are always looking for ways to be better, and an account specialist will be reaching out to you soon to discuss your concerns.

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    Sales & MarketingMaintenanceBilling

    Reviewed July 4, 2025

    I signed up with you a couple of weeks ago. I tried all last week to get in touch with someone at FDR. All the numbers you gave me did not work or were disconnected. You should be ashamed of scamming an elderly customer. Have contacted my bank and stopped all future payments with you. I WANT MY $300.00 BACK IMMEDIATELY. I have never been so disappointed with a company in my 82 years.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Ray. We are sorry to hear your are having trouble reaching FDR. An account specialist will be looking into the issue and will be reaching out to discuss your concerns.

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    Reviewed July 4, 2025

    I just don’t like how they take so long to get to some of my debt to which I have to end up going to court and paying three different companies for something. They should’ve took a jumpstart on before it got to that point now and I’m paying three creditors along with paying you all a month.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Crystal! We are always looking for ways to be better, and an account specialist will be reaching out to you soon to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 3, 2025

    FDR got their lawyers involved when I reported to them that one of my accounts was suing me and were taking me to court. They were able to negotiate a settlement with the company, avoiding me needing to go to court. I'm so relieved and appreciative of their help! I'm so glad I found them to help me get out of debt.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Susan! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffBillingLoan Process

    Reviewed July 3, 2025

    Our experience with FDR has been a positive one. Everyone has been so helpful in getting our credit card debt resolved. It is taking less time than we had anticipated in the beginning. AND we were able to get a loan through FDR's affiliate so we've stopped receiving calls from our debtors and will have the loan paid off in a couple years. What a huge relief. We can breathe again. Thank you!

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Diana! We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 3, 2025

    Freedom Debt Relief is the best one since I applied it ten years ago. It was so wonderful service. Now, I have a lot of debts because rent was awful. Raise $200. It was caused my budget mess. I remember that FDR did helped, so I decided to call them. I am really glad that FDR still do for me. I suggest you have a problem with financial then call FDR! Thank you!!!

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Kathleen! We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!

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    Follow-Through

    Reviewed July 3, 2025

    The first month of any decision to change your life begins with a little anxiety and uncertainty. Freedom Debt Relief, with constantly making sure that I was informed and felt at ease with placing my financial burden in their hands, has definitely within the first month proven to be who they say they are. They are a company that will follow through according to what their promises are.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Nicole! We completely understand that starting a debt relief program can be nerve-racking. That’s completely normal. We’re here to support you every step of the way—thank you for trusting us.

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    Punctuality & SpeedStaffTransparencyHonesty & Transparency

    Reviewed July 3, 2025

    Thank you Freedom Debt Company and to all STAFF, that work with the company assisting clients like myself get out of debt! This has been a goal of mine and finally with God's blessing this will come to pass I appreciate everyone who has supported me and worked on this case diligently negotiating and successfully getting this resolved.

    1 thing that stands out with me is I would like the company to be more transparent and honest about how the program works. Example the creditors can file a lawsuit against the client if they do not want to cooperate with the Company representing the client. I was in the dark about this situation, also the client should know the fee the the attorney received on every transaction with the creditors. Overall this experience is going well. I am still in the beginning stages of this process. I cannot wait to see the outcome of my case. Thank you! Leslie **

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Leslie! We are always looking to get better, and are taking note of your feedback. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Reviewed July 3, 2025

    I would like to say that you guys have really taken a lot of stress off me and I want to say thank you from the bottom of my heart. I am looking forward to the time that I am no longer in debt and also it has taught me a very important lesson about my income to debt ratios. The feeling I have now is unexplainable, it’s like I’m in a dream and don’t want to wake up, I am that happy.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Joyce! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

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    Online & AppStaffBilling

    Reviewed July 3, 2025

    Freedom Debt Relief came through my company as a perk to use and they have been helping me clean up my debt. So far, it's been great. I've been working with Ryan, and he's been really good. I appreciate the knowledge he provides me of what he's done in the past and going forward with helping me clean up mine as well. He's been very helpful.

    Freedom Debt Relief has done one other credit claim already and I got two more to go. Everything's been positive. My debt will be paid off in a couple of years. They're helping me out with knowing what I need to pay and what I can pay. Now that I have my biweekly credits going into the account, it's a nice relief thinking I don't have multiple bills coming in. I had three bills coming in and I had no idea how to pay them. Now I know I just have one bill coming through. Freedom Debt Relief is working on setting it all up so everything's paid off. Once it's all done, it will work back on my credit. The program has been good with the amount of debt I had. If I have friends that are in the same situation, I’d tell them to reach out to Freedom Debt Relief. It’s a little ding on your credit, but once that's all cleared, your credit will improve.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Andy! We're so happy to hear how much we have helped make things manageable for you. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Billing

    Reviewed July 2, 2025

    When adding new accounts the statement only gives 4 to 5 numbers. You have to input the account number manually from the credit card, which is not acceptable for you. Can't find the complete on debtor site so I can't get the complete account number. Thank you very much, or show me a new way of doing this.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Chauncey! We're sorry to hear you are experiencing issues with adding an account to your program. Please call us at 800-655-6303 if you need any further assistance.

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    Reviewed July 2, 2025

    I have lived under debt for so many years and in 2024 at 68 I was finally done. I was contacted by FDR and am so glad and feel so much calmer inside. They have settled half of my debts already. Peace from debt is a great feeling. Credit cards was my kryptonite, they are marking me whole finally.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Stephanie! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 2, 2025

    From start, I have been so happy to have FDR on my side to help me live my life stress-free. I would recommend this great agency to everyone who is haunted by debt. Thanks to my union at my work at airport for referring me to FDR. In just 3 years, my debts were taken care of in an excellent, timely manner.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Gilbert! We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 2, 2025

    FDR has been a huge help. I’ve been able to become more financially stable while dealing with these past financial hardships. Knocking down these debts while still moving forward has been extremely rewarding for me. It is extremely stressful when trying to deal with financial problems, but FDR has taken so much of that stress off of me.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Marissa! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We’ll always have your back. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceContract & TermsPricePunctuality & SpeedOnline & AppStaffBilling

    Reviewed July 1, 2025

    The service and program that Freedom has provided for me were fine. I just had to ask a lot of questions about some things and get through it because it's not self-explanatory. It is easy to get in contact with their reps, but I noticed that some of them aren't as knowledgeable about things as others, and some are confusing. Also, it's easy to make the payments. Sometimes, I'd like to make them earlier, but I can't do that because it's hooked up to my account. Overall, Freedom seems to be a good program.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Adrienne! We appreciate your feedback, and are always looking for ways to get better. Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed July 1, 2025

    I am very satisfied wirh FDR they are excellent. They came into my life when I was stressing with all this credit cards I paid and paid minimum amounts and never could I pay off my cards. The associates ran me step by step and I began to feel confidence and felt like I could move on. And the client dashboard is great. I can see all my progress. I will definitely recommend to family and friends!

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Maria! We're so happy to hear how much we have helped alleviate the stress you were experiencing, and you are using your Client Dashboard to stay on top of your program! Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & SpeedStaffBilling

    Reviewed July 1, 2025

    Service was great and everything went smooth. The only complaint I had was that I had to send a copy of my POA 3 times because my daughter takes care of my bills. The other thing is the amount I had to pay was a little steep for me. I appreciate what was done to settle my accounts and how quickly they were resolved.

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    Response from Freedom Debt Relief

    We appreciate your feedback, Charles, and are sorry to hear about your experience with your POA. Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!

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    StaffBillingTransparencyCommunication

    Reviewed July 1, 2025

    Freedom Debt is a very respectful company. We've used them before and we've never had a problem with them. They keep us informed. They're very good because they got so much money to work with, and they can't negotiate with somebody till they have something to offer.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Amil! Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffBillingRates

    Reviewed July 1, 2025

    I like the program of Freedom Debt Relief. I like the customer service as well. They are very helpful. If I have an issue, they're just a phone call away. For example, if I needed to change my payment date, they're super willing to work with me on that. They make the extra effort and I appreciate it. We're on a payment plan. It's not as comfortable as I would like it to be, but we'll make it do.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Alexander! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedBilling

    Reviewed July 1, 2025

    Working with Freedom has been good. When I've called, they've answered whatever questions I've asked. The first debt went pretty fast. I'm waiting for the second one to go through and the third one to get it over with. They have to get a certain fee first before they settle it. I added $50 more a month to the payment plan. I have to deposit more money, but I can't deposit more money because I don't have it.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Angela! Our team takes pride in providing world-class customer service to our clients. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.

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    Reviewed July 1, 2025

    Well right now I’m not happy because I received a summons in January and I sent everything in and called and it fell through the cracks. Because there was no response and I was considered a no show the court ruled in favor of the creditor now the last I heard from the law office was that they are waiting for there to be enough money in my account to pay it off. I also don’t feel like I am really saving much as the debt itself is reduced but the amount the company takes almost makes up for the what was reduced. Not saying we don’t save anything, but we don’t save as much as it’s made out to be.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Heather! We are always looking for ways to be better, and an account specialist will be reaching out to you soon to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceContract & TermsPriceStaff

    Reviewed June 30, 2025

    The program basically is necessary, but once you are enrolled, you seem to disappear. Due to the process, I feel I received a summons because negotiations had not been started. Even after the received summons, no account negotiations were initiated by FDR. I feel that if an action plan had been initiated, perhaps my stress and satisfaction would have been improved. When I did speak with anyone, I would get transferred a few times only to get the option to leave a msg. or that agent could not help me and gave me vague responses. The numerous fees seemed unreasonable and excessive costing me more money.

    This situation that I found myself in was not my fault. Identity theft X2. No one seems to care about that. My life was ruined, and my credit score was excellent before all of this, but again no one cares. I am on a fixed income. I sometimes have to chose, food or meds. I just want this over. I rejected a settlement, and have explained why, it's like talking to a wall. Let's move forward, I am tired. K

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    Response from Freedom Debt Relief

    We're sorry to hear about your experience, Karen. We are always looking for ways to be better, and an account specialist will be reaching out to you soon to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed June 30, 2025

    I feel your payments to the people I owe drag out way too long. You are paying $60 a month on one vendor. The money is in my account to pay them off but yet it drags on. I know you are getting interest in what I have accrued. This does not make me happy.

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    Response from Freedom Debt Relief

    Thank you for leaving a review, Janice! We're sorry to hear your concerns about your program and an account specialist will be looking into the matter. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed June 30, 2025

    I am very happy with Freedom Debt. They keep me informed on what they are doing and how my accounts are being taken care of. I get emails sent to me letting me know how the progress is going. I would definitely recommend them. I have a lot of friends and family in the same situation that I am in and I think that they would definitely benefit from this program.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Beth! We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!

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    BillingLoan Process

    Reviewed June 30, 2025

    I would have thought the debt dir. Refit cards was out based in the fact that you gave me a loan. At least one is not out so I am still paying to make sure that my credit score is not impacted. I will check other credit cards as well.

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    Response from Freedom Debt Relief

    Thank you for leaving a review, Bobbie! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Customer Service

    Reviewed June 29, 2025

    Since I have been a member I have only been able to access the dashboard two or three times total. Almost every time it sends me to the Chat section. That is not what I need, when I want to check my account balances. The customer service line is only open during regular business hours and I do most of my business at night.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Kathryn! The chat feature will sometimes stay open in your dashboard until it is closed using the thin white line towards the upper righthand corner. If you are still experiencing issues, you can email us at support@freedomdebtrelief.com and we can investigate it further. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceSales & MarketingPunctuality & SpeedOnline & AppStaffRatesTransparency

    Reviewed June 28, 2025

    I just started the program. Not 100 percent sure why they sent me the rate right away. But I will say the phone call was easy. But there was a lot of phone tag. Whenever the rep needed to call me back they missed the time slot to call me back. I had to keep emailing and calling to get my program started. I have a debt that was mislabeled as a “cosigned” debt but I have produced documents that show it is only my debt! I still haven’t been contacted about it. I want a little more of an update. This is my life. I'm trying to avoid being sued. The customer service reps are very nice. The program is flexible on how you pay. They work around your pay schedule. The app shows you everything they are working on. I hope to see them strike a deal pretty soon.

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    Response from Freedom Debt Relief

    Welcome to Freedom Debt Relief, Breanah! We’re excited to work with you toward a brighter financial future. Please don't hesitate to reach out to our Client Services team if you need assistance—call (800) 655-6303 or email support@freedomdebtrelief.com.

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    Customer ServiceStaffLoan Process

    Reviewed June 28, 2025

    When calling customer service they should be able to discuss your loan and be more helpful. I think having one customer service person assigned to your case would be much more helpful. Also being able to go into your creditors and put your arbitrator phone number in so they don’t continue to call and text me during this process.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Anna! An account specialist will be reaching out to you soon. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & Speed

    Reviewed June 28, 2025

    It’s too early to tell - I’m still getting annoyed calls from creditors that I’m ignoring and it feels horrible but that’s what the all instruction said to do. I’m trying to stick with the program and also trying to remain optimistic. I’m putting all my eggs in the proverbial basket if you will! I hope this works!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We respect your decision to wait before recommending the program. Every financial journey is unique, and we’re here to support you. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

    PriceStaffHonesty & Transparency

    Reviewed June 27, 2025

    DO NOT GO TO THEM!! I would not refer these people to my worst enemy. They literally lie to you and tell you that it cost too much for them to come back and sue you. This will be the seventh time I got sued and I ended up having to settle out one by myself because McCartney Law never even got back to the other Lawyer to resolve my account that I was getting sued for. Please save yourself the time and money and give your money to somebody who will really truly help you guys because this place will not help you and McCartney Law will do nothing for you. I almost had a lien against my house because McCartney Law never tried to negotiate with them.

    They ended up just ignoring them that I ended up having to settle it out, so the lien wouldn’t be against my home. They lied to you, they trick you. They act like you won’t get sued but trust me, they will come and sue you. And Freedom Debt Relief in McCartney Law don’t care about you nor getting sued. They don’t even get in contact with the other lawyer to try to resolve and settle something out. You’ll have to do it on your own or get a lien against your house. This place has been nothing but a nightmare. Please go to debt consolidation. They are really, really good. My brother went with them and they were awesome and he didn’t even get sued once. I wish I would’ve never went to Freedom Debt Relief. Please don’t go here. Also, you can text McCartney Law, they won’t even get back to you.

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    Response from Freedom Debt Relief

    We are sorry to hear about your experience in the program, Robyn. An account specialist has been assigned and will be reaching out to discuss this matter further. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed June 27, 2025

    We used Freedom Debt Relief to help us get our debt paid off and it was the best decision for us. They are easy to work with, very thorough and get the job done just as they said it would go. Thank you FDR for getting us back on track and to a brighter financial future.

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    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, Linda! Keep up the great work—you’re doing an amazing job. We're proud to support you on this journey.

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    Customer ServiceStaffBilling

    Reviewed June 27, 2025

    The process only took one phone call with an agent who was helpful, encouraging, and professional. My monthly payments have been significantly reduced and will allow me to get back on my feet. I appreciate the help Freedom Debt Relief has given me to get back on the road to financial stability.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Thank you for sharing your experience, Kristi! We're thrilled to hear that signing up for our program was a smooth and stress-free process. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through

    this journey.

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    StaffBilling

    Reviewed June 26, 2025

    The associate at FDR was excellent. Patient, thorough, clear. She explained the program well and answered my questions completely. She was positive, supportive, and understood what I was going through. The online portal works well. I have signed in several times to monitor the progress of my settlement. I would recommend FDR to anyone sinking in credit card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Steven! We're thrilled to hear that signing up for our program was a smooth and stress-free process. We will pass on your praise for your associate. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through this journey.

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    Customer ServiceStaff

    Reviewed June 26, 2025

    I had a very good experience with Jake on my original registration, and the people that I speak to at customer service. Thank your group for the kindness and help. I look for this program to help me get out of debt and back on my feet as we have had a couple of bad years with medical. Freedom group understood when I explained to them problems. I had been perfect with my credit before my problems. Thank you again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Ronald! We're thrilled to hear that signing up for our program was a smooth and stress-free process with Jake. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through this journey. Welcome to Freedom Debt Relief!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppBillingRates

    Reviewed June 26, 2025

    I was just drowning in credit card debt and I saw an ad for Freedom Debt Relief in my email. I've been thinking about trying to figure out how to consolidate all of my payments, and my credit cards. I contacted them and they set me up right away. Some of the credit cards have been settled. The program is still running and will be an ongoing process for about three years and I’m partially done.

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    Response from Freedom Debt Relief
    Thank you for sharing your experience, Angela! We're thrilled to hear that signing up for our program was a smooth and stress-free process. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through

    this journey.

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    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed June 26, 2025

    I ask for help, I ask for someone to call me on a Tuesday because I have questions and it doesn't happen. I feel like I have no idea what is happening with this whole process. It started out good, but quickly went downhill. I am disappointed and feel like this will be a mess from here on because I don't know what is or isn't happening and no one does what they say they will. Communications are terrible.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Jeanne! We are always looking for ways to be better, and an account specialist will be reaching out to you soon to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

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    Refunds & PayoutsBilling

    Reviewed June 25, 2025

    I wish I could give zero, or even negative stars!!!! Freedom Debt Relief takes such a large portion of my payment each month that my debt will take so much longer to pay off. The name of the company is not even FDR on my bank statement which feels sketchy. I’m now trapped because I stopped paying my credit cards under their advisement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Djuana! We are always looking for ways to be better, and an account specialist will be reaching out to you soon to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

    Customer ServiceStaffBilling

    Reviewed June 25, 2025

    I have almost $4000 in my dedicated balance and my last debt just settled for $3120 plus court fees of $800 and these guys still want me to pay $400 a month for the next 24 months, and if I stop they threaten that my settlement would be in jeopardy? How?? I have more than enough to settle in full! And all while my legal assistant TOLD them to settle this in 2 full monthly payments. Freedom Debt Relief is refusing to listen to the attorney or help me and basically holding me hostage while threatening me at the same time. What you guys are doing is illegal and the definition of extortion. They can do what my attorney suggested, or I'll be calling my bank and telling them to stop payments, regardless of their baseless threats. They are legally obligated to settle this debt with what I have in my dedicated balance and refuse.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're sorry to hear about your experience, and an account specialist is looking into the matter for you. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed June 24, 2025

    You all have been a god send, I appreciate the fantastic job you all are doing for me. The settlements that you have made so far have been done a lot faster than I expected. Thank you for all you have done. I will be letting anyone know just how I am satisfied with your performance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your positive feedback, Joyce! We’re glad to hear that your program is progressing faster than expected. Keep up the amazing work—you’re on the path to financial freedom!

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    Sales & MarketingOnline & AppStaffHonesty & Transparency

    Reviewed June 24, 2025

    Yes, they help…eventually. However, they certainly don’t get in any rush about it. The app is absolutely useless, so do yourself a favor and just use the website. I would reluctantly use them again, simply because they eventually get around to settling with your creditors with very little effort on their behalf. On the plus side I will never have to use them again because once I’m done paying them, I’ll NEVER put myself in that position again. This is just MY experience and honest feedback.

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    Response from Freedom Debt Relief

    We're sorry to hear about your experience and would like to address your concerns. An account specialist will be reaching out to you soon.

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    CoverageTechPunctuality & SpeedStaff

    Reviewed June 24, 2025

    This was a solid sign up, unfortunately I didn't fix my behavior until later but the advice and instructions given were accurate. FDR as recent as today has been taking care the debt I enrolled into the program. Been on the program since 2023 and scheduled to graduate by 2027.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Leonard! We’ll always have your back. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed June 24, 2025

    I am very pleased so far. You are currently working on one of my credit card debts. I am not as worried and stressed as I was a few months ago. I look forward to being helped resolving the rest of my debt. Carol ** was a wonderful welcoming person for your program. It is distressing, dealing with debt calls, but I am trying to deal. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Rebekah! We're thrilled to hear that signing up for our program was a smooth and stress-free process with Carol. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through this journey. Welcome to Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedBilling

    Reviewed June 23, 2025

    If been paying on my plan for several years now and have never been late. Was contacted at least two different times about how great it was that I had never missed a payment and they were going to roll it into a new account so it would end sooner. Both times they asked many questions and told me they were going to get back to me. Neither time did anyone contact me. And I then find out that I'm not qualified to. After they keep contacting me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Mark! We are sorry to hear about your experience and are always looking for ways to get better. If you have any questions or would like to provide additional feedback, please contact us at 800-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceLoan ProcessCommunication

    Reviewed June 23, 2025

    Not at all happy about communication and lack of communication. Getting someone to respond to email and someone to call you is impossible. Not sure why it is taking so long to settle my last account with you guys. I have tried several times to get a call back with no success. I have received a loan to complete my account and still my last account has not been settled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Mary! We are sorry to hear about your experience and an account specialist will be looking into your concerns. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed June 23, 2025

    We are getting closer to being debt free that will be a great relief. I would tell everyone to use Freedom Debt Relief. They keep you up to date on what is going on and you can call them anytime with questions. They are very nice when you call. I've have called several times and they were very happy to answer my questions. I would recommend them to anyone (family or friend). Thank you, Freedom Debt Relief for all your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Brenda! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Honesty & Transparency

    Reviewed June 23, 2025

    When I signed up with Lisa **, I specifically asked her about my monthly draw and stated that I kept on having National Debt Relief want to raise my amount for the draws and she said that wouldn't happen with FDR. Well, it's already started and I can only imagine it's going to keep happening. I wish there was honesty from the get go but I am worried the experience here will be no different that NDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're sorry to hear about your experience and would like to address your concerns. An account specialist will be reaching out to you soon.

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    Customer ServiceSales & MarketingStaff

    Reviewed June 23, 2025

    Everyone has been very nice. The only issue I've had was a couple representatives telling me something different when it came to FDR needing documents, some said screen shots were ok, others told me that I had to download the documents, and one told me to email them in. The last customer service rep I spoke, name was Chis and he was awesome.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Dianna! We're sorry to hear about your experience with submitting documents. We are always trying to get better, and will look into this. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 22, 2025

    Thanks FDR for knocking down my debts. I appreciate you. Keep up the good work. Continue the work so that you can help people with their debts just like me. Thanks again, you guys are working so hard and I hope my debts finish soon. My graduation is almost there I hope. Please, for the love of God, please do so. Once again, FDR is doing a great job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Evelyn! With graduation just around the corner, we look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServicePriceStaffHonesty & Transparency

    Reviewed June 21, 2025

    Please listen. File bankruptcy before agreeing to any debt program. The concept is great if you’re an honest person. But 20% savings is more like it. With the fees they charge and drag out your settlements to charge you more. My last settlement was settled for MORE than I enrolled in the program after it had 1K added to the debt by the company. Which is the same for any settlement over 1K. Some of the customer service reps were nice. Others were very rude.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Daniel. We are always looking for ways to be better, and an account specialist will be reaching out to you soon to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 21, 2025

    After the phone is answered, I’m usually talking to someone. Their nice customer service representatives are nice and communicative, and understand what you are trying to say. The questions I’ve had so far have been answered, either by telephone call or email within 1-2 days. I would suggest this company to a friend. I have authorized 2 settlements already.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Shannon, for taking the time to leave us a review! We're so happy to hear that you're making progress in your program! Keep up the great work and remember, we're here to support you every step of the way. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 20, 2025

    I totally recommend Freedom Debt Relief because I couldn’t do it myself. They helped me manage my debt. Helped me make a budget and helped me make a plan for my saving, spending and now I’m free of debt. Customer service and all the representatives are so helpful and understanding. Thanks FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Rosa! We're thrilled to have helped you reach this milestone. Now that you're debt-free, we're excited to see all that you accomplish next. Congratulations!

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    CoveragePunctuality & SpeedBilling

    Reviewed June 20, 2025

    Can’t thank you enough for fixing my debt. You took over the bills and made my stress away. My credit score was super low and it’s been going up and the debt collectors are being paid off. It went by pretty fast too. I’m almost debt-free. I was $97k in debt. It was nearly cut in half and close to being resolved. Thank you! Betsy K.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Betsy, we cannot tell you how elated we are to hear about your experience! Keep up the great work, and we look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed June 19, 2025

    Freedom Debt relief has helped me towards the right path with my finances. They are very resourceful and shows empathy towards my expenses. They continue to communicate to me in a timely fashion and have answered all my questions. I would recommend this program to a lot of consumers even Veterans. They can give you many options with the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, John! Our team takes pride in providing world-class customer service to our clients. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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    Ease of Use

    Reviewed June 19, 2025

    I was skeptical at first, but this is the best decision I made. Freedom kept me informed, instilled a level of trust and is easy to use. I struggled before and my relationship with debt is manageable and I learned a lot. Now, I am still on track and almost through my journey. I will graduate in 2026.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Teresa, we cannot tell you how elated we are to hear about your experience! Keep up the great work, and we look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceContract & Terms

    Reviewed June 19, 2025

    I have called and asked FDR to connect with NetCredit regarding the Net credit settlement and Net credit says that FDR still has not contacted them. I am still receiving phone calls from Net credit saying I owe them money and it appears as if it's resolved on the FDR page.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're sorry to hear about your experience and would like to address your concerns. An account specialist will be reaching out to you soon.

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    Staff

    Reviewed June 18, 2025

    Freedom Debt Relief has been a wonderful surprise. They have worked 99% of my accounts in a very short time frame. They identify me when something changes and always ask permission before moving ahead. When one creditor file court docs against me there team of lawyers came thru and took care of everything. Great company to turn to when you need.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are thrilled to hear about your experience, John! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed June 18, 2025

    With constant harassing of phone calls and threatening letters from my creditors, Freedom Debt Relief has helped a lot with negotiating my high debt to a fair settlement. After all, the creditors cause me to fail minimum payments due to frequent change of high interest rates at the time with added late charges. Thank you Freedom Debt Relief for your advice, support, encouragement, and resolving this debt of mine.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Annamarie, for taking the time to leave us a review! We’re pleased to hear that you are happy with your program. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Reviewed June 17, 2025

    Updated on 01/07/2026: The relief is in the form of worry free debt management service. Of course with consistent payments for two years now FDR has performed beyond expectations. I am glad to say I would recommend FDR. I had more than 100k in credit card debt, FDR has in two years resolved 75% of that debt negotiating payments totaling 50-75% less.

    Original Review: I have relied on FDR to resolve/reduce my debt and they are 100% doing so which relieves me from the stress of an otherwise difficult circumstance. They have provided a stress-free experience with debt consolidation. This is a small compliment to their solid business practice and expert, experienced assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Donald! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Contract & TermsPunctuality & SpeedBilling

    Reviewed June 17, 2025

    Would prefer to have some flexibility for payment schedule to account for occasional cash shortage, especially given that my only income is social security, which is fixed. I have been told, however, missing a payment would void my agreement, even if I made up the shortfall over the next 6 to 12 payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Dan! We understand that financial situations can change, and we're sorry to hear you may have needed some additional relief. Every situation is different, and please don't stop calling in to review your options in the future. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    StaffBilling

    Reviewed June 17, 2025

    Thanks for helping me for all my credit cards, dealing with the banks. Answer all my question, explain for me clearly to understand. I just had my money in my bank, at due date they withdrew. I’m happy, nothing to worry. Before every week I’m worried money not enough even with the credit card required. Again thanks for helping me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Tuan, for taking the time to leave us a review! We look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 17, 2025

    Very good group of people to work with. Would recommend to anyone needing help with debt. I was skeptical at first but got my first settlement already and am Very happy things are going faster than planned. Customer service is quick to respond to any and all questions and concerns.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations on your first settlement, Nancy! We’re excited to get the ball rolling and look forward to securing the best possible savings across your accounts. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed June 17, 2025

    I was drowning in debt and felt like I had nowhere to turn. I called FDR and received help and guidance resolving debts with creditors that were threatening. I could not be happier, and I feel healthy again and not nerve racked. I can sleep now rather than lying awake at night worrying about where to turn. I would recommend Freedom Debt Relief to anyone who feels like I felt before I found them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Linda, for taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We’ll always be right by your side. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 17, 2025

    Thanks for your Outstanding Customer Service! For always taking time to explain any and all questions I have about my Freedom Debt Relief Account. And always treating me like a friend and not a number. 5 stars 🌟🌟🌟🌟🌟. Thanks again for all your incredible support, information, and help! Jim🙌😃

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Jim! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief, and please don't hesitate to reach out if you need anything.

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    Coverage

    Reviewed June 17, 2025

    I fully believe that the work in repairing my credit began with this program. It has allowed me to see the work in real time to greatly reduce my debt or completely completely eliminate certain debts. I fully recommend this program to anyone who is hoping to jumpstart their financial life and remove past debt from their credit profile. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Aleya, we appreciate you taking the time to leave us a review! We’re elated to have been able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!

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    Loan Process

    Reviewed June 17, 2025

    Some of these settlements I feel should be lower since I got the loan. It's like you don't fight hard enough for losing just settling. Would like to see a better job working on deals. Would feel just because a lump sum is there you would still push for lowered debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Christopher. An account specialist will be reaching out to you soon to address your concerns.

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    StaffFollow-Through

    Reviewed June 17, 2025

    From my experience I would say the program is excellent. It has done everything as promised and actually going a little faster than I expected! I have uploaded documents with ease and added more debtors to my account. The debtors hounding me the most are the ones settled first. Five stars!

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    Response from Freedom Debt Relief

    Eva, we cannot tell you how elated we are to hear about your experience! We’ll always have your back. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 16, 2025

    I Feel as if I made the right decision by joining them. I would recommend to anyone dealing with debt. I've dealt with other debt groups and they were not as informative. Glad to start with Freedom Debt Consolidation. I'm excited to start this journey and be free of all of my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Kevin! We look forward to your brighter financial future! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever have any questions or comments regarding your account.

    Sales & MarketingStaff

    Reviewed June 16, 2025

    Legal crooks. So many scams. They don’t help you. They helped themselves. They take advantage of people‘s misfortunes and tell you what you wanna hear. I strongly recommend not using them. They’re all about making profits.

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    Response from Freedom Debt Relief

    We're sorry to hear about your experience and would like to address your concerns. An account specialist will be reaching out to you soon.

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    StaffRates

    Reviewed June 16, 2025

    I was so happy with my first time experience. The representatives were so kind and patient listening to all my worries and needs. I felt very comfortable in asking questions as well. I would highly recommend to others. I wish I had done this sooner but time sips away. However, I can’t to see when the negotiations start and the cards start to get paid off and I no longer have to worry about only paying interest and never getting anywhere.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Natalia, for taking the time to leave us a review! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed June 16, 2025

    From day one from Rocket gentlemen was very polite, helpful, explained everything to me, very friendly and knowledgeable and was to help you. Not to rip you off. Then Freedom Debt Relief lady was very nice, polite, friendly and knowledgeable. They are always there to help you and go beyond more ways to make sure you understand and that you're not confused and ask you if there is anything you need to be explained to and they are the best because I did my test. Great job to all of you all. Y'all deserve a bonus.

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    Response from Freedom Debt Relief

    Melody, we cannot tell you how elated we are to hear about your experience! Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!

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    BillingHonesty & Transparency

    Reviewed June 16, 2025

    So far everything has gone as I thought it would. Everyone has been honest and above board with me. I like the ease in oking the settlements. I'd like to see it go faster. I sent in two manila envelopes containing more bills to add to my program, I hope someone can let me know when you receive them. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Pennie! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Please call us at 800-655-6303 regarding your documents. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaffRates

    Reviewed June 15, 2025

    This is only a rating for the Start Up Portion. The rep was very helpful and kind. I am waiting for the full program to start rolling. Once start I keep up with reviews. This process will continue for the during of the program. Hoping the program helps me in my situation. Looking forward to a successful ending.

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    Response from Freedom Debt Relief

    Thank you, Donald, for taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever have any questions or comments regarding your account. Welcome to Freedom Debt Relief!

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    Sales & MarketingOnline & AppStaff

    Reviewed June 15, 2025

    Very informative and thorough!!! Very clear about the process and answered all my questions completely. I’m concerned about my future credit score but I was told that it would come back up soon because I am still paying the debt. I like having the app so I can see everything anytime I want.

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    Response from Freedom Debt Relief

    Thank you, Thomas, for taking the time to leave us a review! We’re elated to see you are using your FDR App! It is a great tool to use to stay informed of your program progress. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 15, 2025

    These are great people and they will help you get your debt in order. Trust me as I say you can trust them 100% I would recommend them. No better feeling than becoming debt-free and they will help you with that. They work very hard at what they do and you will be pleased 100%.

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    Response from Freedom Debt Relief

    Shellie, we cannot tell you how elated we are to hear about your experience! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Honesty & Transparency

    Reviewed June 14, 2025

    This is a great company/business to be with. I've been communicating with them and Freedom Debt Relief is an awesome business to be involved with. I have a feeling that they are going to be a life changing event for me. This is my honest opinion and I was not compensated in no manner whatsoever for giving my true thoughts on the way that I do truly feel about this business Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anthony, we appreciate you taking the time to leave us a review! We look forward to your brighter financial future! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Price

    Reviewed June 13, 2025

    When you reference to my account, you will recognize I’ve been working with you for quite some time now. (11/15/2021) In a manner of fact, long enough that this should NEVER had happened. I ended up paying more money! Due to you, not Communicating/Managing appropriately on this account! Much less the fact, attorneys had to be involved. You should also recognize this is now the second time this has happened‼️

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're sorry to hear about your experience and would like to address your concerns. An account specialist will be reaching out to you soon.

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    Punctuality & Speed

    Reviewed June 13, 2025

    I was at my wits' end and then I left a message for Freedom Debt Relief. They contacted me pretty quickly. I was treated as if I was a priority, that made me relax and feel very comfortable. They created a plan that not only relieved my stress but made my life so much easier. Thank you, Freedom Debt Relief and my dedicated team.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Marilyn, for taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Sales & MarketingStaff

    Reviewed June 13, 2025

    Just started but everything was laid out well, easy to understand. Very happy so far. Never seemed like a sales pitch. It was a big relief. I have confidence it will work out. Kassidy was very professional, the team is very easy to get a hold of and answered my questions. My first deposit is in a few days but they already have been in contact with some of my creditors..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Christopher! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed June 13, 2025

    I have had quite a bit of credit issues and right from the beginning of reconciliation Freedom was there and has spoken in my behalf to settle my debt. Customer service is friendly, helpful and very knowledgeable. I am glad that I chose Freedom. Freedom has got my debt down more than what I expected that they would. Freedom is true to their words when they say that they will fight for a lower payment.

    .

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Susan, we cannot tell you how elated we are to hear about your experience! We’re pleased to hear that you are happy with your savings. Thank you for choosing Freedom Debt Relief!

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    Billing

    Reviewed June 12, 2025

    Freedom Debt Relief is an one-stop-shop for a debt consolidation service. I'm so glad that I chose FDR when I lost my main job in April 2023. FDR's bimonthly payments, lessons, and settlements -- all online -- made the process simple and straightforward for me so I could focus on my work, finding work, and improving my health and well-being.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Ana, for taking the time to leave us a review! We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress, and take advantage of the extra tools and lessons you mentioned! Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed June 12, 2025

    In just a little over a year, Freedom Debt Relief has already settled one-half of my total debts. That shows me their faithfulness and dedication to their clients. Thanks for your hard work and dedication on my behalf; it is greatly appreciated. I would not hesitate in recommending Freedom Debt Relief to anyone struggling to reduce their indebtedness

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Leonard! We’ll always have your back, and we are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Reviewed June 12, 2025

    They make the process very easy!! They do everything and communicate with me as often or infrequently as needed! They are great to work with. I would refer them to anyone- Using a program like this can be nerve wracking, or feel embarrassed- I did not feel that way at all! There is no judgement on my financial records!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Jessie! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Punctuality & SpeedStaff

    Reviewed June 12, 2025

    This program has made it very easy to determine the debt I had and help me in reducing it. I have one contact for all of my access, had made it less stressful in attempting to get my finances back on track. I can deal with one person instead of contacting each creditor individually. It made dealing with my debt seem much more manageable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elizabeth, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 12, 2025

    Needed help pushing paper work through to the right person on my case. We had to upload pictures I had 18 pages that needed to be sent over to your lawyer to help me with my case. Since I am a client of yours. The lady that was helping me her name Grace ** was wonderful. She walked through everything. Told me what paperwork I needed to fill out and that I had to do this on the Chrome account or it won’t go through. She was very nice. Patient and understanding. If I didn’t have her I would have never finished or turned in my paperwork.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Danielle, for taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Sales & MarketingTransparency

    Reviewed June 12, 2025

    They have been great with keeping me updated on settlements! I feel like I am almost done. I was a bit hesitant at first, but seeing my credit report updated after the first settlement made me feel better about the program. I enjoy being able to use their mobile app now too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Cassandra! We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed June 11, 2025

    I thought I’d never get out of debt, but I can see the light at the end of the tunnel, thanks to this amazing company! I lost my job and they even worked with me, to keep me in the program, but I was able to push pause and start making payments again in 2 months without penalty.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lesley, we cannot tell you how elated we are to hear about your experience! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!

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    StaffHonesty & Transparency

    Reviewed June 11, 2025

    Thank you for all the help you have done. You good at your job helping people. Yes I would tell people about your company and that they do a great job. I like it when people are honest with you that they treat you good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Verona! We take pride in making sure our clients are supported throughout the process. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account in the future.

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    MaintenanceBillingLoan Process

    Reviewed June 11, 2025

    I am happy with how things are going in resolving my debt. I wish I could just get the loan to pay them all off, but it requires bookwork I don't have. I also wish that I could take a break on payments once in the while when I am low on funds.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gregory, we appreciate you taking the time to leave us a review! Please call us at 800-655-6303 if you need any assistance.

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    PriceStaff

    Reviewed June 11, 2025

    Very professional staff, very knowledgeable and competent. It took me 7 years to complete this program, But I did it with patience and determination and dedication. I would recommend this program to friends and family who are having difficulties. This is a process, but the reward is worth it, thanks Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kerry, we cannot tell you how elated we are to hear about your experience! Now that you're debt-free, we're excited to see all that you accomplish next. Congratulations, and thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed June 11, 2025

    You have made overcoming my debt a lot less stressful and given me more peace of mind. It has freed up a lot of time, reduced mental stress, and allowed me to focus on my career and family. Thank you, I just wish I wouldn't keep getting emails of having a new advisor. I understand retention is every business's challenge.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, George, for taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Enjoy your family time, and thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 11, 2025

    When I started the process, I was nervous that this would only hurt my credit score, more than it would help. I was completely wrong. My debt has gone down dramatically and my credit score is coming back up. I would definitely recommend it to anyone who feels overwhelmed with debt and sees no end in sight.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jose, we appreciate you taking the time to leave us a review! We know the initial credit impact can be stressful, and are happy to hear about the credit recovery. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed June 11, 2025

    Before Freedom Debt Relief, I had tried seeking help with another debt relief company. That company ended up not being helpful, so I left them to pursue bankruptcy. After meeting with a lawyer and completing almost all of the necessary paperwork, I ran into a roadblock that forced me to seek another debt relief program. After extensive research, I found Freedom Debt Relief, and after reviewing all of the positive reviews, I decided to give them a chance to help me. It turned out to be the best financial decision I could have ever made. They were so helpful from the very start. I felt heard and supported. Freedom Debt Relief was beyond helpful when I faced lawsuits from the debts I had and guided me every step of the way. If anyone is struggling with overwhelming debts, I would 100% recommend Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Angela, for taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed June 11, 2025

    FDR has helped me so much to eliminate my debt. I'm pleased with their service, and recommend them to anyone that is struggling with financial issues. They have many educational tools available for review to assist with your financial goals. It's better than filing bankruptcy, you're still responsible for paying your debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Kristie! We are thrilled that you are taking advantage of your extra resources and tools as well! Thank you for being a valued client of Freedom Debt Relief!

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    Price

    Reviewed June 11, 2025

    I was nervous at first cause my credit score was going down rapidly, within a year, I am seeing it going back up, slowly but surely. In one year, I have 1 resolved, 2 in negotiation and 2 still on hold. I am impressed with the timeline. I hope to be debt-free soon. I wish I would have started this sooner. I tried another one and they charged way more and I could not pay it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Vivianna, for taking the time to leave us a review! We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffRates

    Reviewed June 10, 2025

    I have asked several times for you to negotiate with my collection account asset recovery solutions. I raised my monthly deposit, hoping that this would help to resolve this account. They are calling my work and probably will file legal action soon, my account keeps getting a larger balance with interest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're sorry to hear about your experience and would like to address your concerns. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you are still needing assistance. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 10, 2025

    Has help since day one from the start. Awesome service with the workers that I have dealt with explaining everything that I might have had a question about. When telling the creditors or collectors I was in the hands of Freedom Debt Relief, they were like, "Ok we will be waiting for their contact," and basically left me alone. I would get emails about solutions on offers and if I accepted which all of them I did. Just great program, company and people all around.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    That’s wonderful to hear, Jason! Keep up the great work—you’re doing an amazing job. We're proud to support you on this journey.

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    Customer ServiceStaffBilling

    Reviewed June 10, 2025

    I called with questions and the answers reassured me I was in the right place! My first rep Brenda was so helpful and reassuring. She guided me through the whole program and willingly repeated the program so patiently. I know this will help me gain control and manage bills more effectively. Thank you FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Mary! We're thrilled to hear that signing up for our program was a smooth process. Our team is here to ensure every step feels comfortable and judgment-free. We're grateful you chose us to guide you through this journey.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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