Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,921,919 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 9 Reviews 1235 - 1435
    Verified purchase
    StaffBillingTransparency

    Reviewed March 12, 2025

    The service, getting my questions answered and reduction of debt during this short time is impressive. They are very knowledgeable and when requested more time was allotted for my monthly payment. They kept me up to date with progress that was made in eliminating the debt with the different creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Mark! We're thrilled to hear that you’re seeing positive results and that our team has been able to keep you informed and supported throughout the process. If you ever need anything further or have more questions as you continue your journey to financial freedom, we’re always here to help!

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    Staff

    Reviewed March 12, 2025

    Has been good so far, no complaints, I would definitely recommend to others if they need help with their debt, so far Freedom Debt has been easy to work with, they will talk you through the process to file your claims, looking forward to getting paid off, that will be great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Richard! We’re so glad to hear that your experience with Freedom Debt Relief has been smooth and that we’ve been able to guide you through the process. We’re excited to see you on your way to becoming debt-free and appreciate your trust in us. If you ever need any assistance or have questions, we’re always here to help. We look forward to celebrating your success when you’re paid off! Thank you for recommending us!

    Verified purchase

    Reviewed March 12, 2025

    They settle 2 of my debts within 1 month of starting the program and are already trying to settle another. I was doubtful about the whole thing but it's working and when I get the chance I do send in extra money to finish the program sooner to start to build my credit back up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Cyndi! We’re so glad to hear that things are moving quickly with your settlements and that you’re seeing progress. It’s great to know you’re feeling more confident in the process. We appreciate your extra contributions to help finish the program sooner and improve your financial situation. We're here to support you every step of the way, and we’re excited to see you on your path to financial freedom!

    Verified purchase
    Staff

    Reviewed March 12, 2025

    I was surprised at how easy it was to get started. Very helpful and patient with me as I decided the best options presented to me. I highly recommend them, you won't regret it. They basically take care of everything for you while keeping you informed of what is going on.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Michelle! We're so glad to hear that the process was easy for you and that our team was helpful and patient in guiding you through your options. It’s great to know that you feel well-informed and supported throughout your journey. We appreciate your recommendation and are here to help every step of the way. Looking forward to helping you achieve your financial goals!

    Verified purchase
    Staff

    Reviewed March 12, 2025

    I’m so glad I found FDR! They’ve been amazing to work with, so helpful and encouraging. Sign up was very easy, and very thorough. They answered all my questions, and made each step very clear. Dealing with debt is never fun, but FDR is making it all painlessly easy. So thankful!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alexis, we’re so happy to hear that your experience with FDR has been positive and easy! We understand that dealing with debt can be stressful, but it’s wonderful to know that our team has been able to make the process smoother for you. If you ever need anything, don’t hesitate to reach out. Thank you for trusting us to be a part of your journey to financial freedom!

    Verified purchase
    StaffLoan Process

    Reviewed March 12, 2025

    Yes they have definitely helped me! We had a issue at first with a loan but it got resolved! They have already after 6 months resolved about 4 of my cards. I could have not did this by myself. It’s been a big relief to have this off my shoulders!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Donna! We're thrilled to hear that things have been resolved and that you’re feeling the relief. It’s great that we could assist you with your cards, and we’re proud to be a part of your journey to financial freedom. If you ever have any further questions or need support, don’t hesitate to reach out! We're here for you every step of the way.

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed March 11, 2025

    I am glad to have Freedom Debt Relief handle my credit card issues. Without this service, I would have drowned in debt. I have seen a big progress in my credit and recommend FDR to all of my friends and family. They work fast on getting the creditors to settle for less amount than you owe. The service fees are very reasonable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kenneth, thank you for your kind words and for trusting Freedom Debt Relief to help with your financial journey! We’re so glad to hear about the progress you’ve made and that our program has been a helpful solution for you.

    Verified purchase
    Sales & MarketingOnline & AppBilling

    Reviewed March 11, 2025

    Coming up on financial hardship is not easy and being able to be a part of this program is truly allowed me to not only become more and more financially stable again, but also see my debt disappear one by one with just making my payments on time. The support team is always available and it is very easy to approve and close accounts on the app.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chris, we understand that financial hardships can be overwhelming, and we’re so glad to hear that our program has helped you regain stability and see progress in eliminating your debt. It’s great to know that you find our support team helpful and the app easy to use—we strive to make the process as smooth as possible for our clients.

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    StaffBilling

    Reviewed March 11, 2025

    I appreciate all my help with FDR they are really helping me get out of debt. Making me feel better about myself. So I can move forward in life. They have helped me resolve one credit card. Almost paid off another two. I am so happy I have found them to help me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rachel, we’re so happy to hear that you’re feeling better about your financial future and making great progress with your debt! Watching accounts get resolved one by one is an amazing feeling, and we’re honored to be part of your journey. Keep moving forward—we’re here to support you every step of the way!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed March 10, 2025

    It’s been a roller coaster of a year. I’m so thankful it’s all over and that my credit cards are now paid off. Time to start over and live out my financial freedom dream. I am grateful for all of your help and I wouldn’t have been able to achieve this dream quickly as I did with all of you. Thank you all so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leah, congratulations on reaching this incredible milestone! We know the journey wasn’t always easy, but your commitment and perseverance paid off. It’s amazing to hear that you’re stepping into financial freedom and a fresh start! Thank you for trusting us to be part of your journey—we’re truly grateful for the opportunity to help. Wishing you all the best as you enjoy this new chapter, debt-free!

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed March 10, 2025

    Although I just started with Freedom Debt Relief, I am very satisfied with how quickly they got started on my debt. They explained everything making sure I understood and were eager to get me debt free. I highly recommend FDR to anyone that got into debt over their heads. Now I actually have money for the basic bills and needs.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dana, thank you for your kind words and for trusting Freedom Debt Relief to help you on your journey to financial freedom! We're so glad to hear that you had a smooth start and that our team took the time to explain everything clearly. Thank you for Choosing FDR!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 10, 2025

    Roy ** was my initial contact for getting started with FDR, from the first phone call with information and explaining the program through the registration process and document signing. He is excellent listener and is very genuine in his efforts to provide the best customer service experience. I am very relieved to have found FDR and can't thank him enough.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Arleene! We're so glad to hear that Roy provided such exceptional service and helped you feel confident in your decision to join FDR. We strive to make the process as clear and supportive as possible, and it’s great to know Roy made such a positive impact. We’re here for you every step of the way—welcome to the program!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed March 9, 2025

    I signed up, there hasn’t been a lot of contact and my answers to my questions have not been received. I get messages to pay my first install when I already did. It doesn’t seem like the people on the phone understand your situation. Feeling uneasy but hopeful! The man who i signed up with hasn’t wrote me back since Thursday about a question I had, so the reviews that after you sign up, you are forgotten seems to be true! :-(

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tammy, we are really sorry to hear about your experience so far, and we completely understand your frustration. It’s our goal to ensure all clients feel supported and informed, especially after signing up. I apologize for any delays in communication. Please know that we take your concerns seriously and want to make this right. We’ll make sure your question gets addressed as quickly as possible, an account specialist will be reaching out.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 9, 2025

    Happy with my service. Anytime I have a question they are quick to answer and help out. Always are kind and let me know how the process works. Love my decision to go with FDr and would recommend their service to anyone. Excited for my journey and cannot wait For my debt to get fixed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Joshua! We’re so happy to hear that you’re satisfied with the service and the support you’ve received. It’s great to see your enthusiasm and confidence in your journey to becoming debt-free. We’ll be with you every step of the way, and we truly appreciate your recommendation.

    Verified purchase
    Billing

    Reviewed March 9, 2025

    Freedom debt relief has withdrawn my first payment recently and I have noticed that in my dedicated account that I have a negative balance nearly -30.00 even though I gave up over one hundred dollars. I hope that one day this Freedom debt relief will begin to use the money that I have been sending for my debts. And then I will be even happier with Freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wayne, sorry to hear you're feeling concerned about your dedicated account balance. It's understandable to want to see your payments being put toward your debt right away. The negative balance is related to set up fees and initial monthly fees. We encourage you to reach out to our customer service team to get more clarity on the fees associated with your account.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 8, 2025

    They explain the program and how it can help you eliminate debt. The process to accept a negotiated settlement is quick and easy. Their customer support reps are very friendly and helpful. I would highly recommend FDR to eliminate debt, while saving money doing it. To this point, the program has been no stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Chad! We’re so glad to hear the process has been smooth and stress-free for you. Our team works hard to ensure that the program is as straightforward and supportive as possible. We’re thrilled to be a part of your journey to becoming debt-free while saving money. Your recommendation means a lot, and we’re here for you every step of the way!

    Verified purchase
    Staff

    Reviewed March 8, 2025

    New client learning the ropes, like to be able to talk to a person more. Especially in the beginning. A need to know credit company's tricks. But so far everyone I worked has been very nice and helpful. I hope this is a short and painless process to a good credit score. Let's get this done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gregory, welcome aboard! We completely understand that starting a new journey like this can feel overwhelming, and we appreciate your feedback. Our team is always here to answer your questions and guide you through the process—especially in the beginning when everything is new. If you ever need more one-on-one support, don’t hesitate to reach out! We’re committed to making this process as smooth and effective as possible. You’ve got this, and we’ve got your back!

    Verified purchase
    Honesty & Transparency

    Reviewed March 7, 2025

    FDR Has been very honest and communicates with me all the time. I am still struggling but determined to meet my obligations and am taking steps to make it somewhat more manageable. I appreciate FDR's assistance and suggestions. I am glad I finally realized I could not continue without the planning and structure that FDR brings. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Your determination is inspiring, Carroll! Taking the steps to regain control of your finances is no small feat, and we're grateful to be part of your journey. We’ll continue to provide the support, communication, and guidance you need to make this process as manageable as possible. Keep pushing forward—you’re making progress, and we’re here to help every step of the way!

    Verified purchase
    Price

    Reviewed March 7, 2025

    My life has changed and I feel in charge of my debt/money. My friend started with them first and it made me want to try this. I felt comfortable knowing someone I knew trusted this company. I can’t believe how far I’ve come in about 6/7 months. I have one card almost completely paid off and another one on the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Charissa, it's incredible to hear how much progress you've made in just a few months! Taking control of your finances is a huge step, and we’re honored to be part of your journey. Knowing that a friend’s experience encouraged you to join makes it even more special. Keep up the great work—you're on your way to financial freedom, and we’ll be here to support you every step of the way!

    Verified purchase
    StaffBilling

    Reviewed March 7, 2025

    I have just begun my journey with FDR thus I haven’t experienced the promised results yet. However, they were able to reduce the amount of money that needs to be put towards my monthly credit card bills. Also, the case workers and all involved with the daily functioning of my case are knowledgeable and have all been kind, open, straightforward and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tara, we’re so glad to hear that your journey with FDR is off to a positive start! While results take time, we’re here to support you every step of the way. Our team is committed to providing knowledgeable, transparent, and compassionate service to help you reach your financial goals. Thank you for trusting us—we look forward to helping you on your path to debt relief!

    Verified purchase
    Customer ServiceBilling

    Reviewed March 7, 2025

    This will take patience as the creditors continue to contact me and it's difficult not responding and making payments, but I can't say that I wasn't warned. I will try to stay with the program and continue to review the dashboard to monitor the progress of the payments and counsel of the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Al, we completely understand that this process requires patience, and we appreciate your commitment to staying the course. It’s not always easy to ignore creditor calls, but staying focused on the program will lead to long-term relief. Keep monitoring your dashboard, and don’t hesitate to reach out if you need any guidance—we’re here to support you every step of the way!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 7, 2025

    The Customer Service agents are helpful and provide all of the information needed. The transition between one agent to another was seamless and follow up happened easily. I would recommend this organization for a debt relief option. Thank you for your help! I'm sure others will have a good experience as well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We truly appreciate your kind words, Kristin! Providing seamless support and clear communication is our top priority, and we’re glad to hear that your experience has been smooth. Thank you for your recommendation—it means a lot to us!

    Verified purchase
    Customer Service

    Reviewed March 7, 2025

    I am very dissatisfied with customer service. I have been sued by Discover, and your lack of following up with your legal team, and following up with my questions regarding my deposit amount, to see if the settlement is feasible is frustrating. You take money for your service fees without earning it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tammy, we are sorry to hear that you are unhappy with our service efforts. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Billing

    Reviewed March 7, 2025

    Estimate figure for program $ 17000.00 off. When you can’t afford monthly note this is not the program. $41000.00 Estimated finished at $57000.00. Forced to pay $2900.00 for 10 months plus monthly payment $720. Totaling $3620.00. Put in hardship no matter which way I would have went, but wouldn’t have to spend $57000.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leonard, we are sorry to hear that you are unhappy with your savings. An account specialist will be reaching out to address your feedback.

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    Staff

    Reviewed March 6, 2025

    I'm not even a month into the debt relief program yet, so we'll see how it goes. What I can say, is the time and patience and compassion that I received from the people at Freedom was amazing. I can't tell you the stress that was removed from my life by accepting their help. I hope the process remains this smooth.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Noelle! We're so glad to hear that our team was able to provide the patience, compassion, and support you needed during this process. We know that taking this step can feel overwhelming, and we're here to make it as smooth and stress-free as possible. If you ever have questions or concerns along the way, don't hesitate to reach out—we're with you every step of the way!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 6, 2025

    Thank you for the Customer Service. It's the most important thing. Shawn was very nice and understanding of my situation. I appreciate that. Customer Service is a gift and I appreciate it very much. Thank you and have a very nice day. I'm hoping to get everything under control and come out of being homeless. I call it camping in my SUV. Hehehe

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Gail! We're truly grateful for the opportunity to assist you, and we're so glad Shawn could provide the support and understanding you deserve. Your strength and positivity are inspiring, and we’re here for you every step of the way as you work toward financial stability. Wishing you all the best on your journey—better days are ahead!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 6, 2025

    I stayed awake a lot of nights wondering how will I survive with all my credit card debt living on SS, but I decided to call Freedom Debt Relief and found peace of mind and friendly knowledgeable people that were sincere in helping me with a plan and now I sleep better at night.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bernard, we understand how overwhelming debt can be, especially when living on a fixed income. We're so glad you reached out and that our team was able to provide a solution that brings you peace of mind. If you ever need anything, we're always here to support you on your journey to financial freedom.

    Verified purchase
    Staff

    Reviewed March 6, 2025

    My experience thus far has been great! The staff are very helpful and eager to provide assistance with whatever is needed. Whether it's help with setting up easy to manage deposits or help with navigating a financial emergency, there was always someone available to assist. I'm glad that I took the time to do business with this establishment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We truly appreciate your kind words, Lenora! Our team is dedicated to making the debt relief process as smooth and stress-free as possible. Whether it’s setting up manageable payments or offering support during unexpected financial challenges, we’re always here to help. We're so glad you chose to work with us, and we’ll continue to be here every step of the way!

    Verified purchase
    PriceBilling

    Reviewed March 5, 2025

    I have been a client for about 5 months. FDR has only settled 4 of 16 accounts. They have charged settlement fees that seem to be extremely high. There is nothing in my dedicated account because they have taken almost half of every penny I have deposited for fees. 2 of the settlements were offered to me by the credit card companies before Fdr worked out the settlement. I could do this on my own and save a lot of money. I would not recommend others to do this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thomas, we are sorry to hear that you are not satisfied with our service efforts. Our fee percentage is set and disclosed upon enrollment. Your savings are estimated on your debt resolution agreement and the fees are considered in your estimated program cost. Although this is a process you can do on your own, some client choose to work with FDR because of the security and additional support provided by our team. An account specialist will be reaching out to address your feedback.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 5, 2025

    Thank you for helping me with my debt. You guys are doing a fantastic job, keep up the good work, you guys are fantastic.?. You guys are fantastic and prompt. Everyone that works there is awesome. You should all get raises. That's pretty much all I got to say.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Scott! We truly appreciate your support and are thrilled to hear that you’ve had such a positive experience with our team. Your encouragement means a lot to us, and we’re honored to be part of your journey to financial freedom. We’ll keep working hard for you—thanks again for trusting us!

    Verified purchase
    Customer ServiceStaffTransparencyHonesty & Transparency

    Reviewed March 5, 2025

    I've been enrolled in the debt relief program for a while now, and although I haven’t completely finished the settlement negotiation process, I wanted to share my experience so far. The program has been moving along smoothly and, honestly, it has been a painless process. The customer service team has been fantastic—knowledgeable and courteous every step of the way. They really take the time to answer my questions and keep me updated on my progress. Overall, I’m quite pleased with the program and feel hopeful about achieving my financial goals. I definitely recommend it to anyone considering debt relief options.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Mary! We're so glad to hear that the program has been smooth and that our customer service team has been helpful along the way. Your kind words mean a lot, and we’re honored to support you on your journey to financial freedom. Keep up the great work—you're making incredible progress! If you ever need anything, we're here for you.

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 4, 2025

    I want to thank Freedom Debt for making the process understandable and easy to follow. Everything went according to schedule and I was informed every step of the way. The timeline was accurate and completed as discussed. Very pleased with the outcome and would highly recommend this service. They will guide you through the process and assist when questions arise. Very knowledgeable staff and eager to relieve any pressure you may be feeling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Jonathan! We’re so glad to hear that the process was clear, easy to follow, and completed just as expected. Our goal is to keep you informed and supported every step of the way, so it’s great to know that our team was able to provide that guidance and peace of mind. Your recommendation means the world to us! Wishing you continued financial success and relief.

    Verified purchase
    Sales & MarketingOnline & App

    Reviewed March 4, 2025

    This has been a pleasant experience and I am grateful for the assistance in getting rid of my debt. The app and website are designed so great! It is easy to upload documents and get in contact with someone if I have questions. I am already starting to feel less stress in my life thanks to freedom debt relief. I would absolutely recommend this program to any of my friends or family that is struggling with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Katie! We're so happy to hear that your experience has been pleasant and that our app and website have made the process easy for you. Reducing financial stress is a huge step toward peace of mind, and we’re thrilled to be part of your journey to debt freedom. We truly appreciate your recommendation and wish you continued success!

    Verified purchase
    Staff

    Reviewed March 4, 2025

    Freedom Debt Relief has made the process I dealing with multiple creditors an easy task. I would have never been able to manage this myself. Thanks to their team I’m now in the process of a life of being debt free. Many thanks to their team for making all of this possible.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    That's amazing to hear, Derek! Managing multiple creditors can be overwhelming, and we’re so glad that our team has made the process easier for you. It’s inspiring to know you’re on your way to a debt-free life! Wishing you continued success, and thank you for sharing your experience.

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    Contract & Terms

    Reviewed March 4, 2025

    I find that the settlement process is great but what FDR does not tell you is their fee for each dept is approximately the amount they negotiated. They tell you there is a fee for each settlement which is fair but they do not tell you how much. Each settlement is different, in some cases it's thousands. Basically, you are not saving a penny.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Abigail, thank you for your feedback. Our fee percentage is set and only applied to the enrolled balance of each account that we settle. Because each balance is different, your fee will be different for each account but the same percentage will be applied to that enrolled balance. We are sorry to hear you are unhappy with your savings, an account specialist will re reaching out to address your feedback.

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    StaffBillingRates

    Reviewed March 4, 2025

    I was with Freedom’s program years ago, and I messed up. So, I went back in it and this time the experience has been good. The debt consultant helped me tremendously, and she explained everything thoroughly. They worked with me towards a payment plan that I was comfortable with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for trusting us again, Patricia! We’re happy to hear that your experience has been positive this time around and that our team was able to create a plan that works for you. Your satisfaction means everything to us, and we’re here to support you every step of the way. Keep up the great work—we’re excited to help you reach financial freedom!

    Profile pic of the author.
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    StaffBillingRates

    Reviewed March 4, 2025

    I was told Freedom Debt Relief was the biggest company. I went with them, and their debt consultant seemed like he cared. My payment plan has changed a couple of times because I added new companies to it. Freedom Debt Relief has always been really good. I wouldn't change their service for anything.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, David! We're so glad to hear that your debt consultant made a positive impression and that our team has been able to provide the flexibility and support you needed. Adjusting a payment plan can be challenging, and we appreciate your trust in us through the process. We’re committed to helping you achieve financial freedom, and your feedback means the world to us. Keep up the great progress!

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    StaffBilling

    Reviewed March 4, 2025

    Once you determine what it is that will benefit your account the most; whether it's making extra payments to satisfy a debt payment plan or a settlement offer. Freedom Debt helps you to stay on track to realize your goals and with their expert help they guide you to becoming debt free. It takes time and persistence but the end result, goal should be able to be achieved with their help and guidance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Leonard! We’re so glad to hear that you’ve found our guidance helpful in staying on track toward financial freedom. It does take time and persistence, but you’re making great progress! We’ll continue to support you every step of the way—keep up the great work!

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    Customer ServicePunctuality & Speed

    Reviewed March 3, 2025

    Been able to finally start balancing my finances a lot better. Customer service is great too when I had a few little issues. Also when it comes to notifying me and keeping on schedule Freedom Debt Relief has been awesome. Hopefully for the next two years I can finally get my life back and not worry about credit ever again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adam, we're so happy to hear that you're finding financial balance and that our team has been able to support you along the way! Staying on track can be challenging, but you're making great progress. Keep up the great work, and we’ll be here to help you every step of the way.

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    Loan Process

    Reviewed March 3, 2025

    Going through with this program would hurt my credit so I would rather handle things myself. I was not happy to see that this was another company than the original loan I had been pre-selected for and that I was sent to another shell company to have them apply recklessly apply to a bunch of places.

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    Response from Freedom Debt Relief

    Hi Anders, we are sorry to hear about your experience. We are not a loan company, we focus on helping our clients pay off their debt through settlements, so they can get the best savings. An account specialist will be reaching out to address your concerns.

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    Customer ServicePrice

    Reviewed March 2, 2025

    I had all of my creditors paid until I went with you. Now I has a judgement against me. Lawyers threatening me. Your fees are much higher than I expected. Just not happy. I have no idea when I will have everything paid off at this point. I received a call from your company letting me know they were trying to get a resolution to one of my creditors so they needed me to pay an extra $300 for two months. Where am I supposed to come up with that? Settlements are taking longer than I was told they would take and costing more.

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    Response from Freedom Debt Relief

    Hi Wendy, we are sorry to hear that you feel this way about our process. We understand legal accounts can be stressful and may require additional funds to ensure they are resolved in a timely manner. An account specialist will be reaching out to address your concerns.

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    Customer ServiceSales & MarketingPriceStaffBillingRates

    Reviewed March 1, 2025

    I saw the reviews and I did my homework a little bit, and I felt like Freedom was a better option for me compared to the others. They helped in reducing the amount of the debt that I originally owed. Their reps explained how it works. They told me to stop paying off the creditors and I'll put my money in a separate savings account from the funds that I use. They'll use that to start negotiating with the creditors. Their payment plan is definitely awesome. I cannot complain about it.

    Being with Freedom Debt Relief felt like a load has been taken off my shoulder. Instead of paying four different creditors, I only pay one and have them negotiate the rest. I hope they keep doing great customer service, although some of their reps are not too knowledgeable about certain situations. Their online tools are good. It would also be nice if they're able to reach the summit a lot sooner than expected

    I would definitely recommend friends to go over to Freedom. Especially if they have some outstanding debts that they want to reduce.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful review and for choosing FDR, David! We’re so glad to hear that our program has helped make your financial situation more manageable and that our team was able to clearly guide you through the process. Your feedback about customer service and the speed of settlements is truly valuable, and we appreciate your honesty. We continuously work to improve our services to provide the best possible experience for our clients. If there's ever anything we can do to further assist you, please don't hesitate to reach out. Thank you for recommending us, and we’re excited to continue supporting you on your journey to financial freedom!

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    TechPunctuality & SpeedBilling

    Reviewed March 1, 2025

    I was promised that payment would not come out till the 15th of the month. The first payment came out early. I asked for the 15th to make sure Social Security is in the account. Instead it came out on the 12th. Please correct so it doesn’t over draw our account. Thank you.

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    Response from Freedom Debt Relief

    Hi Lynn, we are sorry to hear about this. An account specialist will be reaching out to address this so it does not happen again.

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    Billing

    Reviewed March 1, 2025

    FDR has been just wonderful in dealing with my credit card debt. I can't believe we're down to one more credit card and I will be the happiest person! Anyone looking to do something about their debt should definitely make Freedom Debt Relief their first priority. I started out approximately just over a year ago and 2026 I will be debt free.

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    Response from Freedom Debt Relief

    Hi Diane, congratulations on making such incredible progress toward becoming debt-free! It’s amazing to hear that you're down to just one more credit card—what an accomplishment! We truly appreciate your trust in Freedom Debt Relief and your kind recommendation. If you ever need anything along the way, we’re always here to help. Keep up the great work, and we can’t wait to celebrate your financial freedom with you!

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    Staff

    Reviewed March 1, 2025

    I am feeling better today about myself because of this freedom I am getting from not having all the bad stuff that comes with being in debt. So in this time in a few weeks my credit score has gone up and it make me feel good about myself. So it is a good thing that this company is helping me out and doing what need to be done.

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    Response from Freedom Debt Relief

    Hi Michael, we're so happy to hear that you're feeling better and seeing positive changes in your credit score! Gaining financial freedom is an empowering journey, and we’re honored to be a part of it with you. Keep up the great work, and know that we’re here to support you every step of the way. Thank you for trusting us—we're excited to see you continue on this path to a brighter financial future!

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed Feb. 28, 2025

    I was happy with my program overall until I was sued by a creditor and left to fight them alone. While FDR claims they have a “Legal Partner Network” that they partner with should you be sued, they DO NOT legally represent you or respond to a lawsuit on your behalf. 🤯 I was sued by a credit card company, and was not informed that I (alone, with no legal assistance) needed to file an official response to the court, and appear in court alone. Should I not have asked so many questions, In would have missed my response deadline.

    I contacted FDR and asked what the point of the legal network was. Apparently their only job is just to negotiate the debt with the creditor's lawyer. I ended up going to the courthouse alone with my 1 month old baby to file paperwork last minute since I had no idea I needed to do the legal process alone after I was already matched with a lawyer.

    Pros: good at negotiating with creditors when there is no legal issue. Cons: No legal guidance or representation should you be sued. You will have to be your own lawyer and research how to create an official legal answer, file with the court, send a copy to the creditors lawyer, and possible appear in court alone. See their misleading FAQs as well as the communication with the law firm they set me up with.

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    Response from Freedom Debt Relief

    Hi Eliza, thank you for sharing your experience. We are sorry to hear about the additional steps you had to take regarding this legal account. An account specialist will be reaching out to address your concerns.

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    Customer ServiceSales & MarketingStaffBillingLoan ProcessRatesTransparency

    Reviewed Feb. 28, 2025

    My first meeting with Freedom Debt Relief’s debt consultant was a positive experience—very friendly and thorough. After acknowledging the online ad, someone reached out to me directly for further discussions. They managed my debt consolidation well; I completed my first consolidation with them, but for the second, I didn't have enough funds. In such a situation, they suggested a loan with a sister company, which I was initially hesitant about. I preferred negotiations, but due to insufficient funds and the possibility of legal action, I went ahead with their advice. This wasn't ideal as avoiding more loans was my reason for reaching out to them initially.

    Despite this, Freedom Debt Relief clearly outlined my options and connected me with their sister company, saving me from conducting my own research. Overall, I found the service satisfactory. They consistently updated me on the payment plan's progress and sought my approval for settlements, maintaining transparency throughout the process. Although I didn't want to take out another loan, I appreciated their comprehensive information and guidance.

    I would rate my overall experience with them a 5 out of 5, including customer service and the management of my payment plan. I found the payment plan comfortable.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Jorge! We're glad to hear that your initial consultation was positive and that our team was able to guide you through the debt resolution process with transparency and support.

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    Billing

    Reviewed Feb. 27, 2025

    I would recommend Freedom Financial to all my friends and family. I'm very satisfied with my results. I need to have my payment taken out of my account on the 5th of each month. I'm very satisfied with my results and I'm glad to have FDR on my side and on my behalf.

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    Response from Freedom Debt Relief

    Hi Teresa, thank you for your kind words and for recommending FDR to your friends and family! We're thrilled to hear you're satisfied with your results. Regarding your payment schedule, please reach out to our customer service team, and we'll be happy to assist in making any necessary adjustments. We're here to support you every step of the way!

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    BillingRates

    Reviewed Feb. 27, 2025

    Freedom Debt Relief has taken a tremendous burden off my plate as a mother of three and a full-time educator… I am happy to pay down my debt in a manageable way as a result of high inflation and extremely high interest rates. My bills increased more than my budget.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Danielle! As a full-time educator and mother of three, we know how challenging it can be to manage finances, especially with rising costs. We're so glad we could help lighten the load and provide a manageable path toward financial freedom. If you ever need anything, we're always here to support you. Wishing you continued success on your journey!

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    StaffBilling

    Reviewed Feb. 27, 2025

    Stanley was informative but said things about other canceling or not going forward. Almost too much negative with the positive that in 4 years I would be debt free from credit cards. Stanley did answer my questions and was polite.

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    Response from Freedom Debt Relief

    Hi Alan, we are happy to hear that Stanley was able to provide you with the support you needed! Please let us know how we can continue to support you!

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    Customer ServiceLoan Process

    Reviewed Feb. 27, 2025

    Creditors calling me and can not pay them. FDR allowing the accounts to go to collectors and destroying my fico score. Will never have anyone to recommend them. Facing eviction and can not get a loan to move on.

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    Response from Freedom Debt Relief

    Hi Robert, we are sorry to hear about the challenges you have been facing. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2025

    I am happy that I joined. They helped me with my debt, and I feel at ease like I finally have control over my situation. Customer service is very helpful. Any questions you have they are happy to answer, and they explain everything to make you understand. I would recommend this company to anyone.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Jessica! We're so glad to hear that you feel more in control of your finances and that our customer service team has been helpful along the way. Your recommendation means the world to us! If you ever need anything, we’re here for you. Wishing you continued success on your journey to financial freedom!

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    Refunds & PayoutsStaffBilling

    Reviewed Feb. 26, 2025

    I recently had an experience with Freedom Debt Relief due to financial struggles following an accident in 2024, which left me unable to pay my bills and resulted in my truck being repossessed. I found Freedom Debt Relief online and decided to reach out to them. It has been a pleasure working with them, as things have been going well so far. I didn't consider other companies but felt comfortable after contacting them. The consultant I worked with was incredibly helpful, guiding me through the entire process. Although I can’t recall her name, I remember feeling relief just speaking with her, especially since I was dealing with physical therapy at the time. Her assurance that I would benefit from their services was very comforting.

    Overall, I have been very satisfied with the quality of services provided by Freedom Debt Relief, and I would recommend them to others. If asked about my experience, I would assure friends and family that Freedom Debt Relief is a legitimate company that delivers on their promises. Working with Freedom Debt Relief has provided both mental and financial relief, and I truly believe they could help more people in similar situations. I have already recommended them to a friend. It's a commendable service and I am grateful to them for their assistance.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Eon! We're truly sorry to hear about the challenges you faced following your accident, but we’re so glad we could provide you with the support and relief you needed during this difficult time. Your kind words about our team mean so much, and we appreciate your recommendation to friends and family. Please know that we’re always here to assist you on your journey to financial freedom. Wishing you continued progress and peace of mind!

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    Customer ServiceStaffRates

    Reviewed Feb. 26, 2025

    I decided to use Freedom Debt Relief because when I initially signed up online for debt relief services, they were the company that responded to my inquiry. Their debt consultants were real good. The servvice has been real good and helpful for me. If I were to rate Freedom Debt Relief, I'd give them a perfect score.

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    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your experience, Frank! We're so glad to hear that our team was able to provide the support and guidance you needed. Your perfect rating means the world to us! If you ever need anything along the way, we're always here to help. Wishing you continued success on your journey to financial freedom!

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    Customer ServiceStaffBilling

    Reviewed Feb. 26, 2025

    I chose Freedom Debt Relief to manage my credit card debt primarily because my wife had positive experiences with them, so I decided to give them a try as well. My experience with their debt consultants has been smooth. They took note of my financial situation, and since then, they've been handling the payments and negotiations for me.

    Freedom Debt Relief maintains regular communication, reaching out every couple of weeks via text, which I appreciate. Working with them has significantly improved my life; it's freed up some money and relieved me from the constant barrage of creditor calls, which has definitely alleviated some stress.

    I haven't completed my program yet due to the number of bills I have, but Freedom Debt Relief has already managed to pay off a few accounts for me. Their professionalism and kindness throughout the process have been outstanding, and I would choose them again without hesitation.

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    Response from Freedom Debt Relief

    Hi David, thank you for trusting Freedom Debt Relief to help you on your financial journey! We’re so happy to hear that our program has provided relief and helped free up your finances. It’s great to know that our communication and support have made a positive impact. We’ll continue working hard to help you achieve your goals, and we appreciate your recommendation. If you ever need anything, we’re here for you every step of the way.

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    Staff

    Reviewed Feb. 26, 2025

    Thank you very much. GOD Blessed everyone who help me. I will recommend anyone to your program so you can help other people. There is a lot of in the world that have bad credit due to how high everyone is. Continue the GOD'S work by helping people achieve their goals.

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    Response from Freedom Debt Relief

    Thank you for your kind words and heartfelt support, Daphnie! We truly appreciate your recommendation and are honored to be a part of your journey toward financial freedom. It’s our mission to help people regain control of their finances, and knowing that we’ve made a difference means so much to us. Wishing you continued success!

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    Customer ServiceStaffBilling

    Reviewed Feb. 26, 2025

    I am incredibly pleased with FDR. It's been easier than I expected, and my debts are slowly being paid. By linking my bank account, my payment amount is automatically deducted every month. No more collector calls, which were driving me crazy. FDR is just an outstanding service, and I recommend it heartily.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Stephen! We're so glad to hear that Freedom Debt Relief has made the process easier for you and helped put an end to those stressful collector calls. It's great to know that you're seeing progress with your debts, and we appreciate your recommendation. We're here to support you every step of the way—keep up the great work!

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    Customer Service

    Reviewed Feb. 26, 2025

    The whole process of signing up was great. Since then I’ve sent a couple emails and have never received a response, which is quite frustrating. I don’t have time to call during the day, as I am at work. I have been inquiring about one of my creditors be placed at the top of the list and was told in the beginning that they would let the negotiators know but it doesn’t appear that way in my dashboard.

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    Response from Freedom Debt Relief

    Hi Kathy, we are sorry to hear that you are frustrated by the process of the program. We want to remind you that our customer service team is available 7 days a week for your convenience. An account specialist will be reaching out to address your concerns.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 25, 2025

    Once you're enrolled, you don't receive any customer service support on how to handle accounts being sent to lawyers etc. All they tell you is you have to wait until there's money in your dedicated account for them to reach out to your creditors, which in some cases can take years. Customer service reps are rude.

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    Response from Freedom Debt Relief

    Hi Jocelyn, we are sorry to hear that this has been your experience. Our legal partners as well as our customer service team are here to assist you every step of the way. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2025

    I've had great success with the program and the progress I have made with my enrolled debt. The customer service department is always helpful and knowledgeable about any issues that may arise or questions that I might have. Overall it's been a great experience and I would recommend the program to friends and family.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Maureen! We're thrilled to hear about the progress you've made and that our customer service team has been helpful along the way. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. Wishing you continued success on your journey to financial freedom!

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    Staff

    Reviewed Feb. 25, 2025

    Both of the individuals who helped me were very professional and knowledgeable, they answered all my questions competently and made me feel confident in my decision. I really hope this was the right decision to move forward with managing debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Kenneth! We're glad to hear that our team provided you with the professionalism and knowledge you needed to feel confident in your decision. Taking the first step toward financial freedom is a big move, and we're here to support you every step of the way. If you ever have any questions or need guidance, don’t hesitate to reach out. Wishing you success on your journey to becoming debt-free!

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    Billing

    Reviewed Feb. 24, 2025

    I was struggling to pay the mins on all my credit cards and learned of the Freedom Debt Relief program and made the best decision of my life! Not only was the monthly payment to pay off the credit cards lower than the creditor's min payments the time was so much shorter to do so! Loved the program!!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Lori! We're thrilled to hear that joining Freedom Debt Relief was the best decision for you. It’s great to know that our program helped lower your monthly payments and shorten your path to financial freedom. We're so proud to be part of your journey and appreciate your kind words. Wishing you continued success and relief from financial stress!

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    Coverage

    Reviewed Feb. 24, 2025

    Freedom Financial didn’t settle a debt in time, even though I asked them to settle it first and had been using their services for over a year so I thought they had things covered. I ended up getting sued by Wells Fargo. They mentioned to me that Wells Fargo does this so it made me extra upset that they knew this was going to happen and didn’t do anything about it proactively. My baby is in the NICU born over 2 months premature and this is added stress I didn’t need to deal with and shouldn’t have needed to if they had done their job right from the beginning.

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    Response from Freedom Debt Relief

    Hi Heather, we are sorry to hear that you had to face the challenges of a legal account, while also having to worry about the health of your baby. We understand how stressful legal accounts can be, an account specialist will be reaching out to address your concerns.

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    Customer ServiceCoverageStaffBilling

    Reviewed Feb. 24, 2025

    I am confused about asking me to condone them sending in $23,000 donations to a charity of my choice. If they can do that, then why not contribute it to my account. I don't understand why my debtors are still calling me for payments. One, Credit One Bank asked that you call them. They have not heard from them

    (Freedom Debt Relief). Thank you for asking me. I sent them a note just today about partial subject we just covered.

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    Response from Freedom Debt Relief

    Hi Maxine, thank you for your review. We encourage you to review your dashboard regarding creditor calls, we have included so tips to help you manage those difficult conversations. Thank you for choosing FDR!

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    Customer ServiceRefunds & PayoutsStaffBillingTransparencyHonesty & Transparency

    Reviewed Feb. 22, 2025

    This is my second time with the program but for some reasons your team members provide many lies when I inquire about account negotiations. There is no transparency and a lot of misinformation about the negotiation process. For example I had been told several times that my large AMEX account was next for negotiations and at some point I was told that if I deposited more funds that account was next for negotiations, however the one that you negotiated was the small one and even today when I checked the dashboard I see that you have the big AMEX account as the last one on the list even though you have almost $8000 deposited in my account.

    I had been consistently paying my agree monthly payment of $560 and will continue paying it but I wonder if you truly care about the stress that all your lies are causing me because your team members keep giving me false information when I call. I am very disappointed and I don't know what has changed on your side because the first time I used your services I was very satisfied and recommended some people to your program but I don't think I will do it anymore. Please no more lies and more transparency. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Angel, thank you for bringing this to our attention. I am sorry this second time around you can not trust us. Based on your experience and all the stress this is causing, I want to personally reach out and see what the situation is. I hope in doing this I can figure out what might be the error and resolve this as quickly as possible. Please be on the lookout as we reach out to you as soon as possible.

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    Customer Service

    Reviewed Feb. 22, 2025

    I have had a positive experience so far with Freedom Debt Relief. When I called the gentleman, Salvatore, I spoke with walked me through every step. He explained every option that was available and which option he felt was the best for me. The process was smooth and painless. I would highly recommend this program to anyone facing overwhelming debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jessica! We’re so glad to hear that Salvatore was able to walk you through the process and help you find the best option for your needs. It’s wonderful to know that your journey with Freedom Debt Relief has been smooth and stress-free so far. We truly appreciate your recommendation and are here to support you every step of the way. Wishing you continued success on your path to financial freedom!

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    Billing

    Reviewed Feb. 22, 2025

    I was treated with respect & courtesy. Huge burden lifted off my shoulders. I recommended to friends that are experiencing debt overload & worry. Looking forward to a working relationship with Freedom Debt Relief in the future. I wish I had done this sooner and more people knew their options instead of drowning in credit card debt. Thank you Freedom Debt Relief! I can finally breathe and enjoy my life!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Joyce! We’re thrilled to hear that you feel a weight lifted off your shoulders and can finally breathe easier. Financial stress can be overwhelming, and we’re honored to have been able to help you find a path toward relief. Your recommendation means the world to us, and we appreciate you spreading the word so others can explore their options too. We look forward to continuing this journey with you—here’s to a brighter, debt-free future!

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    Staff

    Reviewed Feb. 22, 2025

    Great work! I was skeptical, but you have done a great job with my debt. You have helped me so much. God bless! From the first conversation we had, I was put at ease. The work you have done is perfect. I’ll be out of debt in two months. I got so much encouragement and support! Teresa.

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    Response from Freedom Debt Relief

    HI Teresa, we are happy to hear that we have been able to earn your trust and your satisfaction! Thank you for choosing FDR!

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    Customer ServicePriceBilling

    Reviewed Feb. 21, 2025

    I feel it is taking way too long. 6 months to get one bank to agree to my smallest credit card is a long time. I expected a quicker response. You have 7000 dollars of my money sitting there where you charge me $100 a month for nothing. I was promised better execution.

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    Response from Freedom Debt Relief
    Hello Pam,

    Thank you for bringing this to our attention. We are sorry if we have not followed through on what we communicated. We would like to discuss this in more detail and find a resolution. An experienced Representative will be reaching out shortly. We thank you again and look forward to getting this resolved.

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    Customer Service

    Reviewed Feb. 21, 2025

    I appreciate what you're doing. And am grateful. However please contact all creditors and let them know what you're doing. Because I'm still getting calls as if they don't know what's going on. I would also like notification that this has happened so if they call I can refer them to you.

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    Response from Freedom Debt Relief

    Hi Ashleigh, I am sorry your having issues with creditor calls. Gernerally we would warn you about that and provide with a specific action to take to address those calls. Sufficient funding is requeied to enable FDR to provide its service. In general, an accumulation of 25% of a debt balance (in addition to any amounts required to make payments on ongoing previously approved settlements" will enable FDR to make a nona fide offer to settle each debt. Based on your comments I would like to investigate the matter further resolve it and set you on the right direction to take care of this. Thank you for bringing this to our attention, I will be in touch shortly.

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    Billing

    Reviewed Feb. 21, 2025

    So far everything is progressing well. Keep up the good work! I was really unsure if I had made the right decision to enroll with FDR, but, now that I see it progressing according to the plans, I am much more comfortable. Thanks FDR! I'm excited to see that my debts can be completely settled in 4 years versus the lifetime of making minimum payments and then re-using the credit so that all my cards were in a constant state of being maxed out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jesse! We’re so glad to hear that you’re feeling more confident in your decision and seeing real progress toward financial freedom. It’s amazing to know that you’re on track to settle your debts much faster than expected! Our team is here to support you every step of the way, and we truly appreciate your trust in us. Keep up the great work, and we’re excited to celebrate your success with you!

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    Tech

    Reviewed Feb. 21, 2025

    I don’t like that $40 with fees came out of my deposit right from the start, and then $10 every month is a lot but otherwise, I’ll still have to see how everything goes with the settlements and then I’ll check back.

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    Response from Freedom Debt Relief

    Hi Deontray, we are sorry to hear that you are unhappy with the initial set up fees. We appreciate the feedback and would like the opportunity to address your concerns.

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    Customer ServiceStaff

    Reviewed Feb. 21, 2025

    And as I applied into the Freedom Debt Relief. It inspired my mother, and brother to enter the program too. Even as we just enrolled into the program. We felt good that we are in a good place to debt free relief. The program was easy to ally. And I like the way that customer service. Post how are enrollment is going. And emails me with thing are needed to keep me on track. I should have done this a long time ago. I rest at ease that Freedom Debt Relief with their experience. They are taking care of things. And I can look forward and breathe with the money I'm saving. To have a little extra being on a fixed income. Sincerely, F. **

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    Response from Freedom Debt Relief

    Thank you, Francisco, for sharing your experience! We’re thrilled to hear that joining Freedom Debt Relief has brought you peace of mind and even inspired your family to take steps toward financial freedom. It’s wonderful that our customer service team has kept you informed and supported throughout the process. We’re honored to be part of your journey and are here to help every step of the way. If you ever need anything, don’t hesitate to reach out. Wishing you and your family continued success!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 20, 2025

    I received an email stating a figure had been reached with the creditor, I reviewed the offer and agreed to the amount. A few days later I received an email telling me how much had to be repaid monthly, I replied to the email and that is all that I had to do.

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    Response from Freedom Debt Relief

    Hi Ronald, thank you for your review. We are happy to hear that you found the suupport you needed from our team!

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    Customer ServiceRefunds & PayoutsBilling

    Reviewed Feb. 20, 2025

    I am just getting started with the company. So far all I can say is great customer service. Since I am just starting no payment toward my account has been processed. Years ago I used a Debt Relief company and it was great. After all my debts had been paid off I even received money back. Hopefully this will work out the same.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Katie, thank you for choosing us to be part of your journey toward financial freedom! We’re thrilled to hear that you’ve had a great experience with our customer service so far. As you move forward in the program, we’re here to support you every step of the way. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to helping you achieve your financial goals!

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed Feb. 19, 2025

    Professional and friendly customer services. Good communication for update or new settlement. Highly recommend Freedom Debt relief compared to other one like National Debt Relief. They helped me to switch fast and lower my payments. Thanks again for all your help to get through this difficult time!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Audrey! We're so glad to hear that our team provided you with professional and friendly service while keeping you updated throughout the process. Helping you lower your payments and navigate this journey with ease is exactly what we strive for. We truly appreciate your recommendation and are honored to support you through this time. If you ever need anything, we're always here to help!

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    Staff

    Reviewed Feb. 19, 2025

    I can’t get on my dashboard. It's not letting me get codes. Nobody seems to know how to get around something. There should be a way around it so nobody can tell me why I can’t find a way to get around it so if y’all can help me get in to my dashboard y’all can help me with that it would make me really happy so if y’all could help me out with anything please.

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    Response from Freedom Debt Relief

    Hi Eddie, we are sorry to hear about the challenges you are facing with your dashboard. An account specialist will be reaching out to address your concerns.

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    TechPunctuality & Speed

    Reviewed Feb. 19, 2025

    Slow process to resolve the situation. I thought the process will be resolved when I sign contract with you. But it’s very, very slow process… I need urgency to resolve my situation. You send a many messages, but don’t resolve my problem. The company is very complicate to resolve simple situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alexis, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed Feb. 18, 2025

    It is an easy payment process. Making payments easy to make online. I would recommend to a friend and family member. I do not have the order number. The process was smooth and easy. Thanks for an easy process to make payments. Hopefully it will always be easy to make payments

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Robert ! We're so happy to hear that you found the payment process smooth and convenient. Making things easy for our clients is a top priority, and we appreciate your recommendation to friends and family. If you ever need assistance, we're always here to help.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2025

    Seems to be an easy process so far. I wish there was more human interaction than online though. I don't like dealing with a website, I'd rather talk to a live person to hear their advice and plan options. I have called a couple of times and find the customer service rep helpful.

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    Response from Freedom Debt Relief

    Hi Michael, thank you for sharing your feedback with us. We are happy to hear that our team has been able to provide you with the support you need.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2025

    This has been a very positive experience for us. We appreciate the constant communication with how things are going, what accounts have been settled, which ones are being worked on. Your staff has been nothing but helpful, very knowledgeable, professional and very understanding. We look forward to continuing working with your company to finally get out of debt. Thank you and we will continue to recommend FDR to friends and family.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Rebecca! We're so glad to hear that our team’s communication and support have made a positive impact on your journey to financial freedom. Keeping our clients informed and providing compassionate, professional service is what we strive for every day. We appreciate your trust in us and your recommendations to friends and family—it means the world to us! We look forward to helping you reach your financial goals.

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    PriceStaffBilling

    Reviewed Feb. 17, 2025

    My checking was taken from garnishment. I needed help what can be done. Basic things can't be done for 2 to 10 days and will lose all my money I put in already if I stop March's payment cause all my money plus my granddaughter money was taken also so we have no money to pay March and if it should try to go through I will have an NSF charge which I definitely can't afford.

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    Response from Freedom Debt Relief

    Hi Sheila, we are sorry to hear about your garnishment. We understand these circumstances can be challenging. An account specialist will be reaching out to address this matter.

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    Reviewed Feb. 17, 2025

    I know I just started but FDR has already settled one of my cards already. So far I’m very happy with my experience. I was very nervous about doing this but they have answered all my questions and I’ve had to change a few things but now I think I’m on the right track.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Linda! We're so glad to hear that your journey with Freedom Debt Relief is off to a great start and that one of your accounts has already been settled. It's completely normal to feel nervous in the beginning, but we're here to support you every step of the way. If you ever have more questions or need any assistance, don’t hesitate to reach out. Keep up the great work—you're on the right track!

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    Staff

    Reviewed Feb. 17, 2025

    I don't feel like I understand the program very well. My credit score dropped significantly. I am worried that these creditors are going to turn me over to collections before these debts get settled. Why does it take so long? Why are you settling the larger debts before the smaller ones?

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    Response from Freedom Debt Relief

    Hi Jacqueline, we understand the waiting period can be overwhelming. We would love the opportunity to review your program with you and answer any questions you may have. An account specialist will be reaching out.

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 17, 2025

    Thank you so much for everything. You guys are doing for me and Luigi **. I cannot wait to pay all my bills. I will tell people about this, so they can also use your consumer. I have family that needs help also, when I am done I will give them all the information.

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    Response from Freedom Debt Relief

    You're very welcome and thank you for sharing your experience, Gladys! We're thrilled to hear that you're having a positive experience with us. Paying off your debts is a huge accomplishment, and we're honored to be part of your journey. Thank you for considering sharing your experience with others—your recommendation means a lot to us. If you ever have any questions along the way, don't hesitate to reach out. Keep up the great work!

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    Customer ServiceOnline & AppStaff

    Reviewed Feb. 16, 2025

    Because you have helped me a lot I am pleased with the service on the phone. Even when I had trouble with getting on my phone it helped step by step. Also it helped me with the money problem I had And started fresh with my life. It helped me live.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Daryl! We're so glad to hear that our team was able to assist you step by step and help you navigate your financial journey. It’s wonderful to know that you’re starting fresh and feeling a positive change in your life. We’re always here to support you—keep up the great progress!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffBillingEase of Use

    Reviewed Feb. 16, 2025

    I first learned about Freedom Debt Relief through a television commercial. I chose them over other options because their approach to debt resolution appealed to me. The enrollment process was smooth, and when they asked about my debts and creditors, it felt like they were taking care of most of the work, which was reassuring.

    While I've had minimal interaction with them, I've referred some of my creditors to Freedom Debt Relief and am waiting to see if my monthly payments will adjust due to additional creditors. The program seems satisfactory so far, but I've only been with them since December, and only one creditor has accepted an offer.

    Making payments is straightforward; I'm on Social Security, so I prioritize this bill to ensure it clears.

    So far, everyone I've spoken with at Freedom Debt Relief has been kind and helpful, which is encouraging. If asked, I would recommend considering Freedom over bankruptcy based on my experience. Overall, I find their website easy to navigate, and since I started with them, I haven't received any more creditor calls. This peace of mind has been a relief.

    If I were to tell a friend about Freedom Debt Relief, I'd say it's worth trying, especially before considering bankruptcy, although I'm still awaiting full resolution of my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your thoughtful feedback on your experience with us, Jacqueline. We're glad to hear that our approach to debt resolution resonated with you and that the enrollment process felt smooth and reassuring. It's also great to know that our team has been kind and helpful during your interactions. Please let us know how we can continue to support you!

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    Reviewed Feb. 15, 2025

    I am an FDR second time customer in 20 years. I am a customer of FDR sister companies as well. I know I can depend on FDR and their affiliates. Due to an accident and poor health, I am again in trouble more than 20 years after graduating from the program previously. I do highly recommend their services to those in need.

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    Response from Freedom Debt Relief

    Hi John, thank you for your trust and for choosing Freedom Debt Relief again after 20 years. We’re truly sorry to hear about your accident and health challenges, but we’re honored to be here to support you through this difficult time. Your loyalty and recommendation mean so much to us, and we’re committed to helping you regain financial stability once again. If there’s anything you ever need, please don’t hesitate to reach out. Wishing you strength and a smooth journey ahead!

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    Customer ServiceTechStaffBillingRates

    Reviewed Feb. 15, 2025

    I needed help again and I was fine with the company I was already using, but I was almost graduating from it and I didn't wanna start it over again. I looked Freedom Debt Relief up on the Better Business Bureau and did research on them, and they were legit. When I spoke with them, they were so much like the one I was already working with, which I'm very impressed with. As I started working with Freedom, I noticed they keep better contact and send more emails. They keep me more up on things more often than the other company.

    What's impressive about Freedom is that their minimum debt requirement for assistance isn't overwhelming, unlike some companies that demand you to be in substantial debt before offering help. This approach showed me they're genuinely invested in helping people, not just making money. My payments are way smaller and I'll get done with the program sooner. I got my first settlement already.

    I initially contacted them with a lot of apprehensions, even shame, about my debt. However, the representatives at Freedom were comforting and did not make me feel inferior or guilty about my financial situation. By the end of our conversation, I felt understood and supported, not judged, which mattered a lot to me.

    Additionally, the debt consultants were knowledgeable and efficient. While I can't recall every detail of the conversation now, I remember feeling confident in their abilities and the information they provided was consistent without any discrepancies.

    Overall, my experience has been very positive, and I'd confidently rate Freedom Debt Relief five stars. I've already started recommending them to my friends due to their supportive and effective services.

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    Response from Freedom Debt Relief

    Thank you for sharing your thoughtful and detailed experience, Nichole! We’re honored that you chose Freedom Debt Relief after careful research, and we’re so glad to hear that our team has been able to provide you with the support and communication you need throughout your journey.

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    Sales & MarketingOnline & AppStaff

    Reviewed Feb. 14, 2025

    I highly recommend FDR for any and all help needed for financial help. By far the greatest set of people out there. Friendly help point me in the right direction and showed me where and how it would look in the end. The app is a great feature as well. Has short videos that help you with creditors and how to speak with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adam, thank you so much for your kind words and recommendation! We’re thrilled to hear that you’ve had a positive experience with Freedom Debt Relief. It’s great to know that our team has been able to guide you effectively, and that you’ve found the app and its helpful videos useful in your journey. Please let us know how we can continue to support you!

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    TechStaffBilling

    Reviewed Feb. 14, 2025

    I was falling behind in my debts due to medical expenses and illnesses, which led me to seek out Freedom Debt Relief. After doing my research, I found them to be one of the better options. My interactions with their debt consultants were informative; they told me about what the company was about as well as what I needed to do to sign up and how to go about doing it. They were also available to answer my questions during specific hours.

    Freedom Debt Relief requires a monthly payment for the debts included in the contract. So far, they have successfully paid off one of my debts and are working on another, albeit it's taking a bit longer due to additional debts I included. It brought my payment up, but it's not bad. With medical expenses, hospital bills and regular, everyday payments, it's a lot for right now, but this too will pass.

    Despite the difficulty, I appreciate food banks and churches exist since they provide much-needed support when times are tough. It’s also comforting to know that with Freedom Debt Relief, I won’t end up paying the full amount I originally owed to the creditors. It's been 15 years since I fell behind in anything.

    Overall, I am satisfied with Freedom Debt Relief and would give them a full recommendation, as they truly help make this challenging time more manageable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with Freedom Debt Relief, Michele. We understand that dealing with medical expenses and financial challenges can be overwhelming, and we’re so glad to hear that our team has been able to support you through this process. It’s great to know that you found our debt consultants informative and helpful, and that you're seeing progress in reducing your debt. Thank you for choosing FDR!

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    Refunds & PayoutsBillingLoan Process

    Reviewed Feb. 13, 2025

    I owed over $20,000 in debts and after I spoked with Freedom Debt Relief Program, except for my one collaterized loan, they could reduce all of them into a small monthly payment of 338/month, I was thrilled! It would be for 48 months, but it would be terrific to not have that hanging over my head. Plus, I could pick the date I could start the payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Mark! We're so happy to hear that Freedom Debt Relief has helped you find a manageable solution to your debt. It’s great that you feel relieved and in control of your financial future. If you ever need any assistance or have questions along the way, our team is always here to support you. Wishing you continued success on your journey to financial freedom!

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    Staff

    Reviewed Feb. 13, 2025

    My debt was causing me to have high blood pressure. I felt like shutting down all the time. Then I found Freedom Debt, after having a good talk with a representative, I got all my paperwork together and handed it over to F.D. I feel better and my debt is going down, with very little contact from debtors. Thank you Freedom Debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey, Barbara! We're so glad to hear that Freedom Debt Relief has helped ease your stress and put you on the path to financial freedom. It's great to know that our team was able to provide the support and guidance you needed. If you ever have any questions or need further assistance, we're always here for you. Wishing you continued success on your debt-free journey!

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    Customer ServiceStaff

    Reviewed Feb. 13, 2025

    They know I am deaf and won’t call me, so instead they email me what needs to do with their help. It amazes me how they respect me with communication, so I can call them with my video remote interpreter and see what going on. This helps me understand better.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Kyla! We're so happy to hear that our team has been able to communicate with you in a way that works best for you. If you ever need anything, we’re always here to help!

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    Reviewed Feb. 13, 2025

    I'm not finished with my program but so far so good. I cannot believe the stress that is off my head. I have not had to worry about anything. It's been wonderful. Just keep making those deposits. Those deposits make everything disappear. I've had some success. I want you to know if you hang in there. It happens, it's a lesson. We all had to learn they hateful for them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Victoria! We're so glad to hear that you're feeling relief from financial stress and seeing progress in your journey. Staying committed to the process is key, and you're doing a great job! If you ever have questions or need support, we're always here for you. Keep going—you're on the right path!

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2025

    Every person I have spoken to at FDR has been very nice, and informative with information. They have taken a huge amount of stress off of me. The accounts have been worked on quickly and before the original date that was estimated. I am ready to put this behind me and FDR has been a great help

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Melissa! We’re so happy to hear that our team has helped ease your stress and that your accounts are being resolved ahead of schedule. Taking control of debt can be challenging, and we’re honored to be part of your journey. If you ever need anything, we’re here for you. Wishing you continued success on your path to financial freedom!

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    StaffBilling

    Reviewed Feb. 13, 2025

    I've had two cases so far that a lawyer had not shown up to represent me. This last case will only accept a full lump payment along with a judgment made against me. I signed up to get help and I don't know what to do now. This last lawyer got two cases mixed up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Tayme, we are sorry to hear about the challenges you have faced with your legal accounts. We understand how stressful legal accounts can be, an account specialist will be reaching out to address this matter.

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    PriceStaff

    Reviewed Feb. 12, 2025

    I think your program is great, it is helping. One thing is I wished one debt was resolved before court, that way it would’ve been cheaper. Overall your program seems to be helping paying off my debt. Maybe not lower but it is paying off debt. So thanks for that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Bruce! We’re glad to hear that our program is helping you pay off your debt. We understand how stressful legal matters can be, and we truly appreciate your patience throughout the process. Our goal is always to negotiate the best possible outcomes for our clients. If you have any concerns or need further support, please don’t hesitate to reach out—we’re here to help!

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    Customer ServicePriceStaff

    Reviewed Feb. 12, 2025

    It has been very grateful to have FDR to help me. Easy access to the account portal and friendly communication. It has been only over half year, and FDR already got 4 accounts settled. I'm excited about being on the right track. I hope I will be able to save up more money with FDR's assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Chin! We're thrilled to hear that you've found the process smooth and that our team has already helped settle multiple accounts in just over six months. It’s great to know you’re feeling confident and on the right track toward financial freedom. Keep up the great work, and we’re here to support you every step of the way!

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    Staff

    Reviewed Feb. 11, 2025

    They help you feel so much better right away and always answer any questions you may have. They always keep in contact too. I needed help. Thought everything was closing in on me when out of nowhere my husband of 20 years was put in prison for the rest of his life. That left me to pay things on my own. Never even had any heads up of anything he was doing wrong.

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    Response from Freedom Debt Relief

    Hi Kimberly, thank you for sharing your story with us. We understand how difficult it can be to see a light at the end of the tunnel, but we are honored that you have allowed us to support you during such challenging times for you and your family. Thank you for choosing FDR!

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    Staff

    Reviewed Feb. 11, 2025

    "Excellent service! The team was professional, compassionate, and helped me navigate my debt with ease. They provided clear guidance and tailored solutions that truly made a difference. Their customer support was exceptional, always patient and responsive to my concerns. I felt supported throughout the entire process and saw real results sooner than expected. Highly recommend for anyone seeking financial relief and a fresh start. This service is a game-changer for managing overwhelming debt!"

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    Response from Freedom Debt Relief

    Hi Stepheny, we are happy to hear that you had a pleasant experience with our team! Thank you so much for allowing us the opportunity to support you!

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    TransparencyCommunication

    Reviewed Feb. 11, 2025

    Very good client service. Really keeps me posted and up to date with everything. The person working with me is very pleasant and always checks in with me to see if there is anything she can do. I would really recommend this to anyone who wants to get out of debt.

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    Response from Freedom Debt Relief

    Hi Duane, we are happy to hear that you appreciate our program updates! Thank you for your feedback and for allowing us the opportunity to earn your trust!

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    StaffBilling

    Reviewed Feb. 10, 2025

    I want to be debt free and able to start saving some money. I have been trying to pay off my debts but is not possible and paying just the minimum amount has not been helpful. I will like to know when the debt will be paid off to the credit card company. Thank you for helping me to accomplish this goal.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ugonma, thank you for sharing your goals and commitment to becoming debt-free! It’s understandable how frustrating it can be when minimum payments don’t make a big impact. If you’d like an update on your settlement progress and estimated payoff timeline, we recommend reaching out to our customer service team. They’ll be happy to provide you with the details and support you need. You’re on the right track, and we’re here to help you every step of the way!

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    Customer ServiceStaff

    Reviewed Feb. 10, 2025

    I was very skeptical at first to call Freedom Debt Relief, however, I knew I had to do something regarding my debt and take back control over my life! Freedom Debt Relief was very patient with me and worked very hard to ensure I understood all services that were available to me in taking control of my finances and getting rid of my debt! Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Sophia! It’s completely understandable to feel skeptical at first, but we’re so glad you took that important step toward financial freedom. It’s great to hear that the team was patient and helped you feel confident in your decision. Keep up the amazing progress—you’re taking control, and that’s something to be proud of!

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    Staff

    Reviewed Feb. 9, 2025

    Overall, I've used them before years ago and was so pleased that, as I was in need again of financial help, I came straight to them. They understand and are patient and care about the individual as they help with any and all questions, and helping to get the debts settled for less.

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    Response from Freedom Debt Relief

    Hi Christopher, we are happy to hear that our team has been able to support you every step of the way! Thank you for choosing FDR!

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    StaffBilling

    Reviewed Feb. 8, 2025

    Contacting you guys can be difficult. There's a point in your automated system it doesn't accept any answer no matter what button you push. I've had a hard time getting in contact with the guy that helped me set up my account. The process of taking payment was easy though.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Emma, we are sorry to hear about the challenges you have faced while trying to reach us. An account specialist will be reaching out to address you feedback.

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    BillingLoan ProcessRates

    Reviewed Feb. 8, 2025

    Hard decision to do. But we were drowning in bills. Paying high interest in loans. Medical bills that demanded higher amounts. Left us with $50.00 to live on. American freedom. Understood. And didn't make us feel like we were the lowest form of life. Offered a real solution. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, we understand how hard it can be to take the first step to becoming financially free. We want to congratulate and encourage you on this journey, and we want to reassure you that we are here for you every step of the way!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 8, 2025

    I made contact, they talked to me, came up with a plan-which I love. Now I'm just waiting for my job interviews this week. I need to get this stuff cracking. I may be to wait for my taxes to get back though. I need to call and get the date pushed back if I can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jennifer, we are excited to hear about your interview. Please let us know how we can support you during this transition!

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 7, 2025

    Excellent negations were done in a good timely fashion that lowered my monthly bill plus saved me up to 70% on a credit card. I would definitely recommend Freedom Debt Relief to anyone. Negotiations were done quickly and the offer was very good. Now I have extra money to spend for necessary things.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, we are happy to hear about your progress! Thank you for your recommendation!

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    Reviewed Feb. 7, 2025

    This has been a lifesaver for myself and my husband. It was such a burden lifted off my shoulders that I didn’t have to struggle so much. Whenever I have a little extra money, I put it in my dedicated account knowing that I am getting closer to being debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Felicia, we are happy to hear that the program has made a positive impact for both you and your husband! Thank you for choosing FDR!

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    StaffBilling

    Reviewed Feb. 7, 2025

    Freedom Debt Relief guides you thru complete eliminating YOUR DEBT. They look at your reasons of how you got there and definitely explain how to get rid of it. I'm 76 and it just got out of control due to dealing with non professional business in my case and credit cards that mounted up. I have extremely medical at this time and I encourage Everyone signing up they'll get rid of the stress and teach or show how not to get caught in the future. I strongly recommend this company and definitely thank them for getting me straight. I'm a Disable Navy Veteran Everett l.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Everett, your recommendation means a lot to us. Thank you for allowing us to the opportunity to earn your trust and for choosing FDR!

    TechPunctuality & SpeedRefunds & PayoutsStaffBillingFollow-Through

    Reviewed Feb. 7, 2025

    What Freedom Debt Relief does NOT tell you when they are encouraging you to join the program are two very important things. First they say it will affect your credit slightly, wrong my credit score went from 725 to 400, then all my creditors whom I'd been in good standing with for years cut my available credit to $500 from a $19,000 available credit in my AMEX card which they told me to keep open. Then systematically my other creditors whom I'd weren't enrolled in the program started canceling all my cards. I'd never been late, all my bills were being paid on time, but I was drowning in debt. I knew I needed help, so it did do what they said it would do, they got debt forgiveness in all the enrolled cards.

    What they failed to tell me was all that debt, to the tune of $35,000 became income and has to be reported to the IRS. So I'll probably be back in the hole again trying to pay back the Govt. Additionally, I am still paying the rest of the debt I owe to a company that they pushed me off on with a story that it would be a benefit for me to enroll in and 100% pay the debt off to those enrolled creditors. But now I'm paying more than I was combined that the total of all my cards. The only benefit is that I'll be debt free in 3-4 yrs instead of 20.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Barbara, we are sorry to hear that you feel this way about your program. Our team is focused on providing you transparent information during enrollment, on your Debt Resolution Agreement, and during your welcome call. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBilling

    Reviewed Feb. 6, 2025

    The customer service agents have been knowledgeable and very courteous when answering my questions and dealing with my concerns. I have had several creditors who have been critical of the program and demanding either payment or working directly with their companies to resolve my payment issues, sometimes in a somewhat threatening manner. FDR's customer team has been invaluable in helping me handle such calls. I really appreciate the kindness and professionalism.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi May, we are happy to hear that our team has been able to provide the guidance and support that you needed when handling those challenging calls. Thank you for choosing FDR!

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    Sales & MarketingOnline & AppStaffCommunication

    Reviewed Feb. 6, 2025

    The FDR team is easy to communicate with and understands the issues I’m dealing with. Text messages and the app help keep me informed. Once I was able to explain the issues, your associates showed concern then reassured me. One issue is when adding additional creditors. The information I was given was to add it on the app. Bottom line- help is always available when needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vanessa, we are happy to hear that we have been able to assist you whenever you have needed additional support. Thank you for allowing us to earn your trust and for choosing FDR!

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed Feb. 6, 2025

    Enrolling with Freedom Debt Relief was easy and quick, and they've been very efficient and helpful at settling debts. I've already settled two and working on the third. They get on it right from the get-go. Mostly, the communication is over emails or text messages, but they stay in touch with me and give me updates. They also have tutorials that people can take on managing their money and save it. I would recommend Freedom Debt Relief to anybody if they're having debt problems or if they have a lot of credit cards. They're a good company and I've not had any problems with them.

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    Staff

    Reviewed Feb. 5, 2025

    Very helpful, efficient, easy to work with, knowledgeable, wonderful experience. Was amazed that was able to obtain clarification and that Freedom Debt Relief was able to accommodate a date change to accommodate the deposit date of my social security and retirement checks. Was a pleasant experience and easy to get the change done so expeditiously.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Peter! We’re so glad to hear that our team was able to assist you efficiently and accommodate your needs with ease. Providing a smooth and stress-free experience is our goal, and we’re happy we could make the process convenient for you. If you ever need anything else, we’re here to help!

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    Customer ServiceStaff

    Reviewed Feb. 5, 2025

    I am currently very impressed and happy with Freedom Debt Relief. They have been able to help me lower my debts. Which in turn has eliminated calls, emails and mail from creditors. I would highly recommend anyone with debt that has become unmanageable contact them. They are true to their in assisting with lower your debt.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience, Alice! We're thrilled to hear that Freedom Debt Relief has been able to assist in lowering your debts and bring you peace of mind by eliminating those creditor communications. Your recommendation means a lot to us, and we're proud to be part of your journey to financial relief. If you ever need further assistance, we're here for you every step of the way! Thank you again for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 5, 2025

    Every time I contact FDR...the staff is friendly, nice and knowledgeable. I love this company and the service they provide. They have helped me tremendously. I feel like I will have a successful life when I am finish with my program. I feel like the weight of the world 🌍 has been lifted off of my shoulders. I have told everyone in my family not to mention my friends how much this company has changed my life and my outlook on my life. My husband has even noticed the change in my attitude. I smile more and outlook seems bright.

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    Response from Freedom Debt Relief

    Hi Donna, thank you for your review! It’s so heartwarming to hear how much of a positive impact Freedom Debt Relief has had on your life. It’s wonderful that you're not only feeling more financially secure but also noticing the boost in your attitude and overall outlook. It’s amazing how freeing it can feel to have that weight lifted off your shoulders. Thank you so much for sharing your journey—your story is truly inspiring!

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    Customer ServiceStaffFollow-Through

    Reviewed Feb. 4, 2025

    I have had amazing results. I am now debt free. Everyone was very helpful. All I had to do was give them the information. I would check in every now again which was easy as they would send emails when I needed to confirm anything. Recommend greatly. No luck involved. It was all them that helped and did what they said they would.

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    Response from Freedom Debt Relief

    That's fantastic to hear, Heather! Congratulations on becoming debt-free! It's great that the process was so smooth for you and that the team at Freedom Debt Relief kept everything clear and manageable. Thank you for sharing your experience! Your recommendation means a lot!

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    StaffBilling

    Reviewed Feb. 4, 2025

    Starting in this program was a lifesaver to help consolidate and reduce my debt. The payments were manageable within my means, and over the course of 4 years, I have slowly gotten to a point where I can feel the weight lift. I am very satisfied and would recommend this to anyone who is struggling with overcoming their debt, like I did.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Karen! We’re thrilled to hear that the program has been a lifesaver and that it has helped you manage and reduce your debt over time. It’s amazing to see the weight lifting as you make progress, and we’re glad to have been part of your journey. Your recommendation means the world to us, and we’re here to support you every step of the way as you continue toward financial freedom!

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    Customer ServiceStaff

    Reviewed Feb. 4, 2025

    I appreciate dealing with customer service. They treat me like they have known me for a while. Very professional and respectful. Every time I have called they don't just bark out instructions, they are always willing to walk me through my issues. I would hate to see my friends or relatives get in financial trouble like me, but if they did I would recommend Freedom Debt to them.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Johnny! We’re so glad to hear that our customer service team has made you feel supported and valued. We strive to provide clear guidance and a respectful experience, and it means a lot to know that you would recommend us to others. If you ever need further assistance, we’re always here to help!

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    Staff

    Reviewed Feb. 4, 2025

    FDR has been a great program. I have no complaints about it. Would recommend to a friend. They have been very helpful when It comes to reducing the amounts of debt that I have owed over the past few years. They are great with answering all my questions. Thank you.

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    Response from Freedom Debt Relief

    Thank you for your positive feedback, Haciby! We’re glad to hear that you’ve had a great experience with our program and that we’ve been able to help reduce your debt. It’s wonderful to know that our team has been able to answer your questions and provide the support you need. We truly appreciate your recommendation!

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    Customer ServiceStaff

    Reviewed Feb. 4, 2025

    I am happy with the results I have received thus far. They have helped reduce the amount I owe my creditors in a timely manner. If I have questions, customer service has been very friendly in assisting me the entire time. I would highly recommend over filing bankruptcy to anyone. Thank you for assisting me in getting me back on track.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Stephanie! We’re so happy to hear that you’re pleased with your results and that our team has been able to support you throughout the process. Your recommendation means a lot to us! We’re here to help you stay on track and move toward financial freedom.

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    Staff

    Reviewed Feb. 4, 2025

    Freedom has helped us toward the path of reducing debts. Great job. They also provided us with legal assistance for creditors filing suit against us. The dashboard for Freedom helps us track our journey to the end of the process. They gave excellent instructions from the beginning, on how to communicate or not with creditors.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Morris! We’re so glad to hear that Freedom Debt Relief has been able to guide you on your journey to reducing debt. It’s great to know that our legal assistance and dashboard have provided the support and clarity you need. We appreciate your trust in us and are here for you every step of the way!

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    Staff

    Reviewed Feb. 4, 2025

    Only had 2 Lawsuits filed against me using this method! Not bad I suppose! 🤣 If you are in to lawsuits and that kind of thing, highly recommend! Otherwise my accounts that I signed up are settled. Oh and my credit is absolutely destroyed. They don't really make all of this clear upfront.

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    Response from Freedom Debt Relief

    Hi Prentiss, we are sorry to hear about your legal accounts, but are happy to hear all of your accounts have been settled. Credit impact is part of the process but it is temporary as stated in your agreement. An account specialist will be reaching out to address your concerns.

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    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2025

    This has been a wonderful experience so far! I am very pleased with the ease of the system so far. Everyone has been extremely helpful and I am excited to get out of debt. Thank you Freedom Debt Relief for helping me! I can not wait to reach my goal of complete debt relief!

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Stephanie! We’re thrilled to hear that you’ve had a wonderful experience with us and that our team has been able to support you on your journey to financial freedom. Thank you for choosing FDR!

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    Customer ServiceStaffBilling

    Reviewed Feb. 3, 2025

    It is very frustrating to keep getting threatening phone calls and I keep telling them I am going through a hard time and I am trying to make payments but they don't care. This is the first time I have done this and I don't know if I made the right decision or not.

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    Response from Freedom Debt Relief

    Hi Rickey, we understand how frustrating and overwhelming it can be to receive creditor calls, especially when you’re doing your best to manage your situation. Please know that you’re not alone—this process takes time, and we’re here to support you every step of the way. If you haven’t already, we encourage you to reach out to our customer service team so we can discuss ways to help you navigate this challenge as well as resources available.

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    PriceBilling

    Reviewed Feb. 2, 2025

    I thought this was going to be great but it wasn't. I asked how much would they take from my payments and they told me $9.95 a month. I was paying $376 biweekly and noticed that they were taking about $30 every payment. They made settlements for 3 of my accounts within the first month, which made me happy and excited. When I looked at my account again I noticed that more money was going towards fees instead of my settlements. I was never informed about any type of fees beforehand.

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    Response from Freedom Debt Relief

    Hi Leticia, we are sorry to hear about the confusion. Our settlement fees are only charged after we have been able to obtain a settlement per account. Our settlement fee is typically broken into several payments or charged in full depending on other factors regarding your program. An account specialist will be reaching out to address your concerns.

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    BillingRates

    Reviewed Feb. 1, 2025

    I just want to make my payment on time with a reasonable amount cause I’m on a fixed income and don’t want to have to pay fees and high interest. It will be easier for me to have Freedom Debt Relief to work with me and get these bills paid and I am not going to use anymore credit cards until these bills are paid.

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    Response from Freedom Debt Relief

    Hi Bonnie, thank you for sharing your experience and commitment to becoming debt-free. We understand the importance of staying on track with a reasonable payment plan, especially on a fixed income. Our team is here to support you every step of the way and ensure a smooth process while avoiding unnecessary fees and high interest.

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    Customer ServiceContract & TermsSales & Marketing

    Reviewed Feb. 1, 2025

    I have tried to get ahold of the Gentleman I started with, he is a ghost or this is a scam. Don't mean to be rude or disrespectful, needed questions answered. Not a response to any of my calls. When we talked last he told me I would be getting a copy of the agreement and have yet to receive one.

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    Response from Freedom Debt Relief

    Hi Sharion, we are sorry to hear that you have had challenges when trying to contact our team. An account specialist will be reaching out to address your questions.

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    BillingRates

    Reviewed Jan. 31, 2025

    I really appreciate them taking time to work with me to get all of My debt put together & looked up. It took a while getting them all there, but they were great working with me. I'm hoping that getting my payment going toward the bill and not the interest each month will get it paid off a lot quicker, it seems I've been paying these forever!

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    Response from Freedom Debt Relief

    Thank you for your kind words, Sheila! We truly appreciate the time you took to share your experience. We understand how overwhelming debt can feel, and we’re glad we could assist you in settling your debt and managing your payments. Your commitment to the program is key, and we’re excited to help you work toward financial freedom.

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    Sales & MarketingLoan ProcessFollow-Through

    Reviewed Jan. 30, 2025

    FDR has provided all service as advertised and presented. As such, my cases have all been settled and now transferred to a consolidation loan. I am only disappointed that I did not utilize FDR first. I am only unsettled for utilizing another company first which did not honor as advertised.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Wilbert! We’re thrilled to hear that Freedom Debt Relief met your expectations and helped you successfully settle your debts. While we understand your frustration with your previous experience, we’re glad you found the right solution with us. Thank you for choosing FDR!

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    Staff

    Reviewed Jan. 30, 2025

    They helped me reduce my debt. Really happy with the outcome. I didn’t have to worry about any negotiations just had to confirm I was happy with the results and click of a button it was done. I would recommend for anybody trying to reduce and get back up on your feet

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    Response from Freedom Debt Relief
    Thank you for your kind words, Holger! We’re so happy to hear that the process was smooth and stress-free for you. Helping you reduce your debt and get back on your feet is exactly what we strive for, and we’re glad you’re pleased with the outcome.

    We truly appreciate your recommendation and are always here if you need any further support. Wishing you continued financial success!

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    StaffLoan Process

    Reviewed Jan. 30, 2025

    They made it easy to get my debt paid off, also worked with me on getting a loan to get it all paid off sooner so I can get this all put in my past so I can move on with my life. I thank Freedom Debt Relief so very much for helping me.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Stephania! We're thrilled to hear that our team was able to make the process easier for you and help you find a solution to pay off your debt sooner. Your commitment to financial freedom is inspiring, and we’re so glad we could support you on this journey.

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    Staff

    Reviewed Jan. 30, 2025

    I've had no issues with this company. So far, they've helped me negotiate 3 debts and I just started with them. To me, it's great progress. I would not have been able to do this on my own. The amount I pay them monthly is the same amount and then some to all my debt collectors. I was drowning and now I'm not.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Wanda! We're thrilled to hear that you've already seen great progress with your debt negotiations. It's our goal to provide relief and a clear path forward, and we're so glad to know that you're feeling a sense of financial relief.

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    StaffBillingFollow-Through

    Reviewed Jan. 29, 2025

    I have been working with Freedom Debt Relief over the last couple of months and they have exceeded my expectations. I was welcomed in by one the Freedom Debt Relief representatives who was very personable and instantly demonstrated financial knowledge. I feel secure in the fact they are doing what they said they would do concerning negotiating my debt and setting up appropriate payment plans.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Laurielee! We’re delighted to hear that your experience with Freedom Debt Relief has exceeded your expectations. It’s great to know that our team made you feel welcomed and provided the financial knowledge needed to help you feel secure in the process.

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    Customer Service

    Reviewed Jan. 29, 2025

    I am very stressed and I do not like all the calls I am getting. I am not feeling confident of this process. I have not heard good things from other people and want to be assured this process works. Do I need to answer all the call?

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    Response from Freedom Debt Relief

    Hi Lori, we are sorry to hear that you feel this way regarding creditor calls, we understand how important this is and we are here to help guide you through those tough conversations An account specialist will be reaching out to address your concerns.

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    Customer ServiceOnline & AppBillingRatesTransparency

    Reviewed Jan. 28, 2025

    I recently chose to work with Freedom Debt Relief after having a frustrating experience with another service years ago. What stood out to me about Freedom Debt Relief was their transparency; everything was laid out clearly from the start, and so far, everything has aligned with their program descriptions.

    They collaborated with me to establish a payment plan that fits comfortably within my budget, which I appreciated. In terms of service quality, I am currently happy with what I have received from Freedom Debt Relief.

    However, one point of concern for me is the account management on their website. While it's convenient to check progress through the dashboard, I wish there was an option to remove an account online without needing to call customer service. For example, I managed to settle an account with Citi independently, and it still appears on my Freedom Debt Relief dashboard. It would be more efficient if I could update such changes myself online.

    Overall, despite this minor inconvenience, I would still rate Freedom Debt Relief highly for their service and transparency.

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    Response from Freedom Debt Relief

    Hi Annie, thank you for sharing your experience with Freedom Debt Relief! We’re thrilled to hear that our transparency and tailored approach to your payment plan have made a positive impact. Your satisfaction is incredibly important to us, and we appreciate your trust in our service.

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    Customer ServiceStaffBillingTransparency

    Reviewed Jan. 28, 2025

    Updated on 09/12/2025: It was reassuring to know there was someone there to understand my situation and also willing to help me sort through the rubble of what I felt my life had become. I appreciate the time taken to explain all the details, and the time taken to help me understand my role and that of FDR. It was so helpful and in no time at all, I have been able to get mostly out of debt. The phone calls have ceased and the pressure relieved. It finally seems like life is coming back together 1 piece at a time and I am so thankful that FDR has helped to make it that way.

    Original: I had several questions and tried to reach out to the person that was helping me, but now, it seems he hasn't the time to communicate with me. I have to know what to say to these people who are calling every hour. Now that I have ceased payment, they have ramped up calls.

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    Response from Freedom Debt Relief

    Hi Leticia, we understand how overwhelming creditor calls can be. We have resources available in your dashboard that can help guide you through those tough conversations. An account specialist will be reaching out to address any other questions you may have about your program.

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    StaffBilling

    Reviewed Jan. 28, 2025

    Troy was amazing as he explained all my options and worked with me to find the best choice. He was patient and attentive. He explained each detail for me and did not get irritated when I didn't understand something. He also explained my payments and explained the process in an easy to understand manner. I am very pleased to have worked with him.

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    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your experience, Lindsey! We're thrilled to hear that Troy provided you with the patience, clarity, and attentiveness you deserved. Ensuring that you feel informed and confident in your decision is our top priority.

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    PriceBillingRatesTransparency

    Reviewed Jan. 28, 2025

    Updated on 07/11/2025: We got 1 cleaned out nicely Thank you very much. The next bill is US Bank and that looks good at that price. I was looking at Discover card but that's coming up next so were in in a good coelom. I hope we go for the Walmart card next after that because I want to leave the other 2 for last.

    Original Review: The people have been straight & forward with me all the way as far as I know.. They said my credit rating would drop and would go back up after about maybe a few months or a year. Credit cards would start being offered. But I don't use them for anything, I use cash or debit.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Anthony! Transparency and honesty are at the core of what we do, and we're glad to hear that you've felt informed throughout the process. It’s great to see your commitment to managing your finances wisely, and we’re here to support you every step of the way.

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    PriceStaffBillingRates

    Reviewed Jan. 27, 2025

    They are going to save me a lot of money. I am very happy with my decision to let this company help me get rid of my high credit card debt without paying so much money in interest charges. The representative that helped me sign up for the program was very helpful and explained everything to me very well.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Rene! We’re thrilled to hear that you’re happy with your decision and that our team could assist you in tackling high-interest credit card debt. It’s great to know that our representative provided clear and helpful guidance throughout the enrollment process. Thank you for choosing FDR!

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    Customer ServiceStaffCommunication

    Reviewed Jan. 25, 2025

    I am totally satisfied customer service people are excellent. They keep me informed on everything I couldn’t be happier. Thank you so much for I would definitely recommend a service to anybody that is having a credit problems. I came up on your side by accident and decided to give it a try it. I’m so glad I did. I would definitely recommend it.

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    Response from Freedom Debt Relief

    Thank you for your kind words, De Bruner! We’re so happy to hear that you’re satisfied with our service and that our team has kept you well-informed throughout the process. It’s wonderful to know that you found us by chance and decided to give us the opportunity to earn your trust!

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    Billing

    Reviewed Jan. 24, 2025

    I just signed up for debt relief. My first payment is due is in February. I’m hoping that I can get all my debt cleared up within the time frame agreed. I was referring to by a friend and she is very pleased with Freedom. Thank you Freedom for making my life so much easier.

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    Response from Freedom Debt Relief

    Hi Brenda, thank you for putting your trust in us! We’re thrilled to hear that you came to us through a friend’s recommendation and that you're feeling positive about the journey ahead. Our team is here to support you every step of the way, and we’re committed to helping you achieve financial freedom!

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    Contract & TermsStaff

    Reviewed Jan. 24, 2025

    So far so good, the only annoying part for me is talking to the creditors and keeping them at bay until an agreement can be reached with them. FDR STAFF HAS BEEN PROFESSIONAL AND UNDERSTANDING WITH ME. I would gladly recommend them to anyone seeking financial relief from debt.

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    Response from Freedom Debt Relief

    Hi Brenda, we are happy to hear that our team has met your expectations! We understand creditor calls can be overwhelming, we encourage you to check out the resources in your dashboard, to help guide you through those tough calls. Thank you fro choosing FDR and for allowing us the opportunity to earn your trust!

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    Customer ServiceStaffBilling

    Reviewed Jan. 24, 2025

    When I started out with FDR I told them I'm on a fixed income and what my living expenses were. They still insisted on an amount that made me not be able to eat. And they do not report to credit bureaus either so I'm paying a lot of money, way more than I can afford, to settle debts, to a company that really doesn't seem to care about clients. If they did, they would report monthly payments to credit bureaus. They do things on their own time. There is zero communication unless I call them. I'm going to ride it out because I'm already deep into their program. I would not recommend anyone else do it though. There must be a better option.

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    Response from Freedom Debt Relief

    Hi Kellie, we are sorry to hear that you feel this way about our program. The monthly draft per client is determined by different factors, more specifically the debt that is enrolled and the estimated program length. An account specialist will be reaching out to address your options.

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    Sales & MarketingRefunds & PayoutsMaintenanceBilling

    Reviewed Jan. 24, 2025

    FDR has taken more than 1/2 the money I've paid in (I believe) to line their own pockets versus paying off my bills. I pay almost $500 per month, but you give my largest creditor $50 a month. You all played on the emotions of a stressed individual, whose bills were paid on time and over the minimum each month, and made it sound good to have "a break". Ran my credit into the ground have only settled 2 small debts. I hate I was so stupid and weak to have fallen for the biggest scam of PAYING SOMEONE TO PAY MY BILLS!!!

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    Response from Freedom Debt Relief

    Hi Rosia, we are very sorry to hear that you feel this way. Our intentions are to help you save on your debt and pay it off faster than you would by making minimum monthly payments. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBillingTransparency

    Reviewed Jan. 24, 2025

    Updated on 07/08/2025: Easiest people that I have ever been dealing with on any program. Has empathy for my problem health hardship of my wife's illness of 17 months. Will recommend their company to any friends that might be in the same predicament that I have encountered. They have resolved 2 credit card debts and have contacted one other large one that they are processing now.

    Original review: Very satisfied with the EMPATHY of your agent and attitude of your agent Dion. Gives me real and clear instructions to relieve me of my worry and anxiety during the months ahead finalizing the problem that has happened to my wife. Appreciate also all of the myriad instruction sheets and available phone contact numbers. Thank You.

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    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your experience with us, Kenneth! We’re delighted to hear that Dion provided you with the empathy, clarity, and support you needed during this challenging time. Our goal is to ensure that every client feels informed and reassured throughout the process, and we’re so glad we could help relieve some of your stress.

    Customer Service

    Reviewed Jan. 24, 2025

    Freedom Debt is ONLY concerned with the amount of money they will collect from you. The ONLY time you will ever hear from them is when a settlement is reached and they want to collect their fees, aside you will only get an email or two. But when a settlement is reached, you should expect calls all day and texts until they get their money. Then half of what you are paying them will go to the fees with little to your creditors. Take a long look before you do this program.

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    Response from Freedom Debt Relief

    Hi Taylor, we are sorry to hear that you feel this way about our practices. Our goal is to maintain our client informed while we work on obtaining the best savings for them across the board. An account specialist will be reaching out to address your feedback.

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    Staff

    Reviewed Jan. 23, 2025

    Going over what to do and how everything would work was easy to understand and helped make it easy to work with. I have peace of mind knowing that I’m in good hands with this company and that they will take care of what is needed. I’d recommend this program to others that are in need of help as well.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Tyler! We're so glad to hear that the process was easy to understand and that it has given you peace of mind. Knowing that you feel confident and in good hands means a lot to us. We truly appreciate your recommendation and are honored to be part of your journey toward financial freedom. If you ever need anything, we're here to help!

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    Punctuality & SpeedOnline & AppStaff

    Reviewed Jan. 23, 2025

    Easy and smooth process. Things have gone well without a hitch. Excellent negotiations done on my behalf. Nice to see the debt go down and good info on the website to keep track of the status of everything. If I have concerns, they are quickly addressed and resolved. The whole experience has been positive.

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    Response from Freedom Debt Relief

    Thank you for taking the time to share your positive experience, Ellis! We’re thrilled to hear that the process has been smooth and that you’ve been pleased with the negotiations on your behalf. Watching your debt go down is always a great feeling, and we’re glad that our dashboard has been a helpful tool for keeping track of your progress.

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    Customer ServiceStaff

    Reviewed Jan. 22, 2025

    Incredible customer service. Everything is so simple and easy to accomplish. I'm so happy to made this choice to work my debts in this program. I hope graduate soon. And start from scratch. This program also help me to be careful with my debts. Also I saw my credit improve and I'm ready to be more proactive with my life.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Bernardo! We’re thrilled to hear that you’ve had such a positive experience and found the program simple and easy to navigate. It’s inspiring to see your commitment to working through your debts and using this opportunity to create better financial habits. Thank you for choosing FDR!

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    Staff

    Reviewed Jan. 21, 2025

    FDR has been a great help in reducing my monthly debt. They have worked to negotiate 2 debt accounts so far and I couldn't be more happier and grateful. Customer support and the online dashboard is a great when needed. I look forward to the new year and seeing what else they can do on my behalf.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Christopher! We’re thrilled to hear that FDR has been able to help reduce your monthly debt and negotiate two accounts successfully. It’s wonderful to know you’re happy with the customer support and finding the online dashboard helpful for staying informed. Thank you fro choosing FDR!

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    Billing

    Reviewed Jan. 21, 2025

    Things work smoothly without any issues to date. I'm satisfied to this point. I would like to pay more to get things done at a faster pace, but I'm struggling to keep up with payments as it is. So I will continue to contribute and look down the road!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Paul! We’re glad to hear that things have been running smoothly and that you’re satisfied with the progress so far. We understand how challenging it can be to balance payments while working toward your financial goals, and we truly appreciate your continued commitment to the program.

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    Refunds & Payouts

    Reviewed Jan. 21, 2025

    I am happy so far. I guess I just wish the process of getting results would be faster. I really want to get everything settled and pay up what I owe. They are working on it. I just want it to be done and settled. I want to get everything paid off.

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    Response from Freedom Debt Relief

    Hi Frema, thank you for sharing your thoughts about where you are regarding the program. We appreciate your honesty and we want to reassure you, our team is actively working on obtaining the best savings for you across the board! Please let us know how we can continue to support you.

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed Jan. 21, 2025

    Salespeople, not actually here to help. Almost threatening if you try to leave the program even though the biweekly payment is enough that you can’t afford your actual bills. Very poor customer service. I would recommend definitely working on your debts without their “help”. I’m as dissatisfied as I possibly could be. A so called 2 year program that will tank your credit score for 10 years.

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    Response from Freedom Debt Relief

    Hi Justin, we are sorry to hear that you feel this way about your program. We never want our clients to feel stuck or like they have no options in their program. An account specialist will be reaching out to address your options.

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    Customer ServiceStaff

    Reviewed Jan. 20, 2025

    The reason that I joined this program was to help settle my account with One Main and it was deemed urgent. Now as a result I was notified of a possible lawsuit. As long as I have been with this program some form of communication should have sent regarding program enrollment. Being sued after 6 months or more with the program defeats the purpose. It should not have come to this. I am not pleased at all! I called and spoke to someone and submitted notice from the attorneys months ago. Why hasn’t anyone contacted them?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Monica, we are sorry to hear about your legal account. We understand it can be frustrating to face a legal account and we are here to support you every step of the way. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed Jan. 20, 2025

    Thank you so much for all your hard work and effort in helping me get back on the financial path of freedom. I’ve not had a bad experience once. From Day one until the end of your Financial Freedom they have your back. I will definitely recommend your services to those in need. Thanks again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words and thoughtful feedback, Shannon! We’re truly honored to have been part of your journey toward financial freedom. It’s wonderful to hear that your experience from start to finish has been positive and that our team was able to provide the support and guidance you needed. Thank you for choosing FDR!

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    StaffEase of Use

    Reviewed Jan. 20, 2025

    FDR is an amazing to deal with. I have had no issues or worries. The client dashboard is so simple to use. The only complaint I have is that all their sister companies constantly let you down and waste your time. If you sign up with FDR stay with FDR. They’re the real deal.

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    Response from Freedom Debt Relief

    Hi Arnulfo, thank you for sharing your experience with us! We are happy to hear that you are happy with your decision to work with FDR! We are sorry to hear about the challenges you faced with our sister companies. Thank you for choosing FDR!

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    Punctuality & Speed

    Reviewed Jan. 20, 2025

    So far happy with the process and feel relieved to be taking positive steps toward a positive outcome. The feelings of withering anxiety over unresolved debt are now the wish to fast forward and just be done. As the process moves ahead I'm confident I will be more pleased with the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patrick, we are happy to hear that you have felt relief knowing that we are handling your accounts now. It is our goal to help our clients feel secure in the decision they made to work with us. Please let us know how we can continue to support you.

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    Contract & TermsStaffBillingTransparency

    Reviewed Jan. 19, 2025

    Updated on 03/27/2025: They got a settlement within a couple of months. As long as you keep up with your payments, they will do the work to help you settle your debts. You have to have perseverance and patience. I never thought I would find help like this with my debt. It has helped me discipline myself as far as money is concerned. I would recommend them.

    Original Review: Looks reliable - I put my trust in it - hope everything works out okay - I'll keep up my end of the agreement - hope they can get good results -- so far, the contacts I have had with them have been good. Wish I could talk with Brad again -- he's the one who signed me up. I have a few questions about extra payments. Hope it works out okay.

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    Response from Freedom Debt Relief

    Hi Ulana, thank you for sharing your experience with us so far. We understand this process can be scary and we appreciate that you are allowing us the opportunity to earn your trust. Thank you for choosing FDR!

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    Staff

    Reviewed Jan. 18, 2025

    I lived with deep anxiety and depression until I found this group. After I signed up, they have taken care of everything. My debts have drastically reduced and I can breathe again. I wish I known about them years ago. Now, I am telling friends and family members who are dealing with despair and anxiety because of their debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lydia, we thank you for not only sharing your story with us, but for trusting us to guide you out of those difficult moments. We are honored to be your partners in your journey towards financial freedom and to know you would trust us with your loved ones by recommending us.

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    Customer ServiceTransparency

    Reviewed Jan. 18, 2025

    I like how I was constantly kept updated on every transaction on my account. It was easy to accept an offer without making a phone call. I just had to response to a text. If anything else came up against me, I got notification to see about adding it if I wish to for them to settle. It's been a great process and very money-saving.

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    Response from Freedom Debt Relief

    Hi Melissa, we are happy to hear that you found our SMS feature convenient! Thank you for sharing your experience with us nd for choosing FDR as your partner towards a brighter financial future!

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 17, 2025

    You need to call customer or contact by email to check the status like face to face, try to do phone call and check details and how long will take process or general question we have. BESIDES, when I call need to wait longer time to have customer service in the line.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adriana, we are sorry to hear about the challenges you have faced while trying to reach our team. An account specialist will be reaching out to address your feedback and provide you with any additional support you may need.

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    Customer ServicePriceStaffBilling

    Reviewed Jan. 17, 2025

    I have been charged too many fees. I was told by customer service that my fee would be prorated and it was not. I was negative $30 before my first payment which should have been when my program started. Customer service was not helpful. This is why I’m not happy with the service so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sarah, we are very sorry to hear about the challenges you have faced with our customer service team. An account specialist will be reaching out to address your questions regarding fees and your balance.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 17, 2025

    I have sent an email with same question 3 times and I have not been answered yet. I need to know what happened to the money we paid to JPMCB early in this program. We had a glitch in our deposit and the 4th and final payment wasn't made and all that money was lost. I need to understand what happened to the money and recover it to pay them off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Harold, we are sorry to hear about your settlement. We understand your frustration and want the opportunity to address your concerns. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed Jan. 17, 2025

    Freedom Debt Relief has been nothing but awesome! The hardest part is realizing that you are not making any progress paying your cards minimum only payment. FDR fights for you to get that debt reduced to almost half and we will be graduating the program in less than 2 years. So glad we joined!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christine, thank you for sharing your success with us! We understand the waiting periods can be the most difficult, but we applaud you for your patience and trust. We are so excited to see how close you are to the finish line, keep up hte great work and thank you for choosing FDR!

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    StaffBilling

    Reviewed Jan. 16, 2025

    Freedom Debt Relief is helping me get out of credit card debt. They are very easy to work with. They care about my situation and took the time to ask questions so they could offer me the best solution. I highly recommend them to anyone trying to get out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janice, thank you for your review! We are happy to hear that you found our team helpful and our process simple. Thank you for choosing FDR!

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    Customer ServiceCoverageMaintenance

    Reviewed Jan. 16, 2025

    You guys are killing me with the settlement fees, I went 4 months without a settlement… But you sure did take your settlement fees and leave exactly 9.95 for your maintenance fee, just before my next deposit… Then you guys screw me and overdraw my account and cause a settled account to go into default… It’s been 5 months and you guys have done nothing to fix it after multiple calls and complaints. That is money and settlement fees lost that I show no efforts on your part to repair. I will never recommend this service to anyone. I am in too far to quit now… DO BETTER!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marselino, we are sorry to hear about the challenges you have faced with your monthly payments. Our settlement fee is charged once a settlement is obtained and can be scheduled to be paid in full or broken down into a payment schedule, we determine this based on your draft, current settlements, and other fees associated with your program. Settlement fees are not charged again when we renegotiate an account and when we renegotiate an account we negotiate the new balance, after the creditor applies the payments made per the settlement. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed Jan. 16, 2025

    This has been the best choice we have made. It truly makes it less stressful and understandable how they help you. I can say with confidence that I would recommend them to everyone who asks how we did it and is it possible. I can’t imagine being debt free and having the chance to make better financial choices!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Joseph, it makes us very happy to hear that you feel confident about your decision to work with us. We thank you for your recommendation and for allowing us the opportunity to partner with you in your journey towards financial freedom!

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    Customer ServiceStaffBilling

    Reviewed Jan. 15, 2025

    Freedom Debt Relief laid everything out clearly, which differentiated them from other companies. My experience with their customer service has been great, and they worked with me to create a flexible payment plan that suited my needs. While it's been a process with ups and downs, I've come to understand it, having seen friends go through similar situations. I don't think they could have done any better—it just takes time, and patience is key. Overall, I'm very satisfied with their service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ann, thank you for your wonderful review! We are happy to hear that you found our team to be thorough when guiding you through the program. Thank you for choosing FDR!

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    StaffBilling

    Reviewed Jan. 15, 2025

    I have found FDR to be a class act. They have been in our corner consistently. We hit a rough spot financially and had issues making some payments. They worked with us helping us through all the while not losing our progress we made in the program. They supported us caring about us so we could remain in the program but keep our heads above water. I believe we will successfully complete our FDR program and be debt free. We couldn't have done it without their guidance and wisdom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Catherine, thank you for sharing your experience. We are happy to hear that you felt supported every step of the way. Thank you for choosing FDR as your partner in your journey towards financial freedom!

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    BillingRates

    Reviewed Jan. 15, 2025

    I approached Freedom Debt Relief for assistance in managing my financial concerns, as they were able to almost pay off all my bills.

    During my time with FDR, I interacted with their consultants a couple of times, to reset my payment dates due to personal circumstances. FDR itself couldn't assist with the date changes, so I contacted the company handling the payments, and they cooperated.

    Their service has alleviated some of my stress, making life a bit easier. Overall, I rate my experience with FDR as a 5.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Debra, thank you for sharing your experience. We are glad to hear that we were able to alleviate the stress you were feeling regarding your debt. Thank you for choosing FDR!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 15, 2025

    The first few debts had settlements pretty quickly. I was a little taken aback by the first charge for settlement, but I am trusting the process and I'm happy with the progress thus far. The customer service reps are good and provide comfort when you feel panicked and unsure about the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Flossie, thank you for your review. Thank you for allowing us the Opportunity to earn your trust, we encourage you to reach out to our customer service team if you have questions regarding settlement fees. Thank you for choosing FDR!

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    Customer ServicePriceBilling

    Reviewed Jan. 14, 2025

    Covid and other factors involved caused me to have a big debt with credit card companies. I researched and contacted Freedom Debt Relief. The process was easy and they took charge of everything and all I had to do was make an affordable monthly payment. They handled communications with the companies and settled the debts for much less than what was owed. If you have debt that you think will be a problem, contact Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Subjohit, we are happy to hear that we were able to help you with your debt! Thank you for choosing FDR as your partner in your journey towards financial freedom.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Jan. 14, 2025

    Both my wife and I both have used Freedom Debt Relief..We figure in less than 3 yrs. We will be debt free. ..If we ever have???. We call and we are given answers quickly...We do appreciate it. My wife started it first...We were impressed with Freedom Debt Relief so we decided to use it for my bills too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gary, we are happy to hear that we have been able to provide you with the support you needed! We are happy to see both of your progress! Thank you for choosing FDR as your partner in your journey towards financial freedom!

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    StaffBilling

    Reviewed Jan. 14, 2025

    Freedom has been diligently working to resolve my enormous credit card debts. They have kept me informed every step of the way. I would recommend Freedom Debt Relief to anyone who is burdened with heavy debts and feels there is no way out. They are here to help and get you on the road to recovery.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joann, we are happy to hear about your progress and satisfaction with our team! Thank you for choosing FDR!

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    Customer Service

    Reviewed Jan. 13, 2025

    Not happy that some accounts are listed that I did not authorize and have requested they be removed! When I spoke to someone on the phone, that person could not provide a response for the lack of accuracy related to my account. My money is deducted every month and still not happy with progress!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shirley, we are sorry to hear about the confusion with the account in your program. An account specialist will be reaching out to address your request.

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    Staff

    Reviewed Jan. 13, 2025

    This service handled my debt with professionalism and reduced the stress that I was experiencing. It allowed me to choose what plan works for me. The representative was very understanding and friendly regarding my debt. Everything was explained in a manner which was well understood. I recommend this program to anyone under debt pressure.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lillian, thank you for sharing your experience. We are happy to hear that our team met your expectations and that we were able to relieve some of the stress you were feeling. Thank you for choosing FDR!

    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Jan. 12, 2025

    I have researched about the debt consolidation program for my credit card debts. Each companies I spoke with are offering different options and rate. I called this company to see if they offer anything different for me to consider. This guy: Tony ** called me and he is extremely rude. I asked him, "If I pay off earlier, do I save money." He kept avoiding answer my question directly and said, "I don't think you understand." I asked him to explain the program in detail. He got annoyed and said, "I already did." I told him that I am going to call back and speak to someone else. I called again, it keeps going to voicemail and no one pick up. I think this company does not want anyone's business. It is a big decision to make for getting your credit impact for consolidating debts.

    I don't know why this guy can't be patient to explain the program in detail. Because I don't believe I will save money if pay off early because they charge 24% out front of the debt amount. From few companies I spoke to, I will recommend Accredited Debt Relief. The lady I spoke with is very professional and explain in detail how program works. Plus they don't charge large percentage out front, instead they charge fee yearly. So I can see if I pay off early then I save money. That might be why Accredited Debt Relief have earned top rating from research I have done. Don't waste your time on calling Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mandy, we are sorry to hear about your experience. Our service agents are held to a high standard when assisting our clients, and we are sorry to hear that your experience fell short of that. We do not offer debt consolidation, our program is a debt settlement program, meaning we negotiate your accounts on your behalf, with funds you deposit monthly. Our goal is to save you money during negotiations as well as save you time when paying off your debts. Our service fee is a set percentage that we charge based on the enrolled balance of each account that we enroll. We never take any settlement fees upfront, or on a yearly basis. Our fees are set and charged for thee corresponding settled account at the time. An account specialist will be reaching out to address your poor experience with our team.

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    Reviewed Jan. 11, 2025

    You say in the beginning, "Don’t worry about creditors. We have a legal team." But they don’t do anything for you so now I have a lien on my property. And if I had to do it all over again I would of just tightened up my stuff. And if I had to do it all over again I would of just tightened up my stuff and did it on my own.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jason, we are sorry to hear that this is happening. We understand your frustrations. An account specialist will be reaching out to address your concerns.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 10, 2025

    Super easy to get information and quick to get reached out. The agent was very understanding and reassured me there is a solution and wasn’t as bad as I thought, the set up for a better debt solution for your situation is the most easiest process and easy to understand. Agent is super easygoing and well informed. Such a relief once everything is set up. No regrets in giving them a call and there is no dumb questions ever.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Renee, thank you for sharing your experience with us! We’re so glad to hear that the process was straightforward and reassuring for you. Our goal is to make this journey as smooth and stress-free as possible, and it’s wonderful to know that our agent was able to provide the understanding and support you needed.

    Remember, no question is too small—we’re here to help every step of the way. If you ever need anything, don’t hesitate to reach out. We truly appreciate your trust in us and look forward to continuing to support you on your journey toward financial freedom!

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    MaintenanceStaff

    Reviewed Jan. 9, 2025

    My experience talking with Mr ** was very good, he break everything down to my understanding and I was very impressed with that. I like what he show me and how this will help me to be debt free. Thank you Mr **, I truly appreciate you and the help of the staff.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Monica! We’re thrilled to hear that our agent was able to explain everything clearly and provide the guidance you needed to feel confident about your journey toward becoming debt-free. Your kind words mean a lot to us, and we’re so glad our team could support you in such a meaningful way.

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    Customer ServiceSales & MarketingOnline & AppStaffBillingEase of UseRates

    Reviewed Jan. 9, 2025

    I discovered Freedom Debt Relief through an ad on Facebook, and they seemed like the best fit for me. The enrollment process was straightforward, and the representative I spoke with was very friendly. Throughout the program, my experience has been positive. Whenever I've had questions and needed to call, they've always been responsive. Everything they promised, they've delivered.

    The app they provide is user-friendly and intuitive. When I signed up, everything was explained, and it’s easy to track my progress. The program has significantly reduced my stress, as I now only pay them instead of worrying about multiple monthly payments. Turning everything over to Freedom has eased my burden.

    I would definitely recommend this program to others, as it has given me a sense of freedom by helping manage my debt, allowing me to work towards getting my credit cards paid off and life back on track. A particularly enlightening moment for me was realizing how deep in debt my husband and I were due to unforeseen circumstances, which forced us to max out our credit cards. We were having issues getting the bills paid and paying the minimum payments was not gonna get us anywhere. The representative, Brian, was very understanding and spent almost an hour listening to my situation. He made me feel I was not a bad person for getting myself in the situation that I was.

    Overall, I have nothing but praise for their services, rating them 5 out of 5 in every aspect, from customer service to their app and website usability.

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    Response from Freedom Debt Relief

    Thank you for sharing your detailed and heartfelt experience, Alice! It’s wonderful to hear how Freedom Debt Relief has positively impacted your life and helped reduce the stress of managing debt. It's great to know that the app and communication have been effective in keeping you informed and on track, and that you’ve felt genuinely supported throughout the process. If you need further assistance or have additional thoughts to share, we're here for you every step of the way!

    Sales & MarketingPricePunctuality & SpeedStaffBilling

    Reviewed Jan. 8, 2025

    Avoid Freedom Debt Relief – A Costly and Stressful Mistake. I deeply regret ever trusting Freedom Debt Relief (FDR). Their service is designed to take advantage of people facing financial hardship, and they make money at your expense while providing little value. Here’s my experience to warn others:

    Incompetent and Unresponsive: FDR repeatedly failed to answer my questions clearly. Every interaction felt like they were passing the buck, leaving me confused and frustrated.

    Outrageous Commission Fees: If FDR manages to negotiate a settlement, they charge a massive commission. For example, if you owe $10,000 and they negotiate it down to $8,000, they take the $2,000 difference as their fee! This means you still pay the full original amount, but instead of it all going to your creditor, FDR pockets a significant chunk.

    Neglect Leads to Court Cases: If they can’t negotiate a deal, they simply wait—allowing your accounts to spiral out of control. That’s how my Discover account ended up in court. FDR’s negligence caused unnecessary legal action and stress.

    Exploits Vulnerable People: This service preys on those in hardship, promising relief but delivering more headaches. It’s a scam for anyone hoping to get out of debt. They used my difficult situation to profit while adding more stress to my life.

    Deceptive Practices: Even when I deposited more than the full amount of my debt, FDR refused to pay it off completely. Instead, they tried to negotiate a small discount to claim their commission. This delay allowed the creditor to escalate the case, and I was sued by a collector.

    Third-Party Legal Hassles: When things went south, FDR passed my case to a third-party law firm. Even then, they still expected to take their cut. Instead of helping, they turned a straightforward resolution into a drawn-out nightmare.

    Final Advice: Save yourself the time, money, and stress—deal with your creditors directly. Negotiate payment plans or settlements yourself. You’ll save thousands in commissions and avoid the chaos that FDR brings into the process.

    I made the mistake of trusting this service, but I hope this review helps others avoid the same costly error. NEVER use Freedom Debt Relief!

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    Response from Freedom Debt Relief

    Hello Anton, we are sorry to hear that you feel this way about working with us. It is never our intention for our client to feel this way. An account specialist has already been assigned to your account and has begun following up with you to resolve this matter.

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    Customer ServiceBillingTransparency

    Reviewed Jan. 6, 2025

    What would Make this review 5 stars? It would be for Freedom Debt Relief to show or list all accounts for enrolled and where remaining debt is but not shown. I have sent on 3 different occasions copies of creditors latest summaries which includes account numbers and debt amounts. I have followed up with phone calls which verified you had the supplied information however had not been updated yet. We need to be on the same page starting from day one and receiving 5 stars. The only thing that has been updated is the amount my monthly payments are.

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    Response from Freedom Debt Relief

    Hi Danny, thank you for your feedback. Your dashboard has 2 lists, one stating currently settled and resolved accounts and 1 with pending negotiations. An account specialist will be reaching out to address your concerns.

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    Staff

    Reviewed Jan. 5, 2025

    They have held me through the whole process. I wasn’t sure if I should do that, but they explained how long it takes for me to free of debt. They explained how long it would take for me to pay off my debt. So I was more concerned about my credit score than anything. Thanks for helping me.

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    Response from Freedom Debt Relief

    Hi Jeannie, we are happy to hear that you felt supported every step of the way. Our goal is to be there for our clients through the big wins and the small ones too! Thank you for choosing FDR!

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    Sales & MarketingStaff

    Reviewed Jan. 3, 2025

    This has been a blessing! Not what I was expecting from a ad on social media!! As a truck driver I appreciate the contact on companies behalf when negotiating as well as reminders to check in online. Their method to paying off debt inspires me as well to start investing frequently into savings. Good deal!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ethan, thank you for sharing your experience and for allowing us the opportunity to earn your trust. We look forward to your continued success!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 3, 2025

    Updated on 03/25/2025: I have replied to emails I've have received from support on several occasions and I've have yet to receive a response. Lengthy emails asking about issues but to no avail. I have discussed that issue with someone on the phone and no one has responded to any of my emails. I just don't understand why someone could not send me a response, even if it stated we have received your email and someone would be getting back with you in 24-48 hours

    Original Review: My rep is Randy **, things have arisen that I am looking for clarity or answers and I have to reach My REP for three (3) weeks and three times per week, leaving messages and I have yet to get a return call. Why is that??? My #**. I would like to think that a client of his reaching out to speak to him for three weeks would be able to get a return call. What you recruit a client receive credit then disappear. I am ready to end this don't understand.

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    Response from Freedom Debt Relief

    Hello Glaister, we are sorry to hear about the challenges you are having while trying to reach out to our team. An account specialist will be reaching out to address your concerns.

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    Customer ServiceBilling

    Reviewed Jan. 3, 2025

    I was pleased to see an account settled within the time frame that was provided. The settlement was divided into 3 payments which allowed for money to remain in my account for future settlements. I look forward to continuing to work with FDR and am anxious to see additional accounts settled in the near future. Thank you for your support and communication!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Dana! We’re glad to hear that you were pleased with the settlement process and the timeline provided. Dividing the settlement into manageable payments is one of the ways we aim to make the journey more comfortable for our clients, and it’s great to know this worked well for you.

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    Sales & MarketingOnline & AppMaintenanceStaffBilling

    Reviewed Jan. 2, 2025

    This company has been a life saver. I enrolled and the process was super simple to understand. I love the app feature and the payment monthly doesn't break the ban. Not even a month into the program I received my first settlement. Super grateful and excited to see what else FDR can do!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Christina! We’re delighted to hear that our program has been a life-saver for you and that you’ve found the enrollment process straightforward and easy to navigate. It's great to know that the app is helpful and that the monthly payments fit your budget. Congratulations on your first settlement! Please let us know how we can continue to support you!

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    Refunds & PayoutsBilling

    Reviewed Dec. 30, 2024

    They worked really hard to get my application approved. We accomplished the goal and I’m on my way to being able to pay my bills and pay off the creditors at the same time. I appreciate your hard work and I wish you a HAPPY NEW YEAR!! I will recommend you to anyone that ask about your services.

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    Response from Freedom Debt Relief

    Joy, thank you for your feedback! We are happy to hear that your experience went smoothly. Thank you for choosing FDR and Happy New Year!

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    Rates

    Reviewed Dec. 30, 2024

    I have used them in the past and have had nothing but a great experience with them. It put me at ease with resolving my debts. I would definitely recommend it to others who may be in need of resolving their debts. And being able to access your progress through dashboard is easy and it is easy to see your progress. I enjoy the stress free progress it gives me. It gives me peace of mind, that they have my best interest in their hands.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, Tracey! We're so glad to have been able to provide you with peace of mind and help ease the process of resolving your debts. Our goal is to make everything as seamless and stress-free as possible, and we're happy that the dashboard has been a useful tool for tracking your progress. Your recommendation means so much, and we’re here to support you every step of the way!

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    Staff

    Reviewed Dec. 30, 2024

    I was able to consolidate my debt and get relief in an unbelievable amount of time. Sometimes life throws you unexpected challenges that cause you to get burdened financially. Freedom Debt Relief is able to give you the help you need to come back from that and lift that financial burden so you can take back control of your finances.

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    Response from Freedom Debt Relief

    Hi Pennie, thank you for trusting us to help during those challenging times. Life's unexpected turns can feel overwhelming, but we're here to provide a way forward and help lift that financial burden. We're so glad to hear you found relief in such a short time and are regaining control of your finances. We're with you every step of the way!

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    Customer ServiceContract & TermsPriceBilling

    Reviewed Dec. 29, 2024

    Actually cost me almost $500 to enroll this specific debt. Not only did the debt increase because I stopped making payments to the card. The debt was reduced by $41 and then I was charged $515 in fees. When I called customer service she kept insisting that they reduced it by the $41 failing to recognize that the fees far exceeded the savings. What a joke.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, we are sorry to hear that you are unhappy with your savings. It can be overwhelming to see the savings when reviewing accounts individually. Our estimated program cost includes an overall program cost and overall program savings. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBilling

    Reviewed Dec. 29, 2024

    So far so good. Very helpful getting started. Very nice on the phone. Explained throughout the process. Looking forward to getting this taken care of. I feel that I'm heading in the right direction. The only thing is a hassle is the phone calls I still get from creditors. Wanting me to make payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tammy, we’re so glad to hear that you feel supported and are heading in the right direction! Starting this process is a big step, and we’re here to guide you every step of the way. We understand how frustrating it can be to still receive creditor calls. Rest assured, we’re actively working on your behalf to negotiate with your creditors and reduce those interruptions. If you ever need assistance addressing those calls, please don’t hesitate to reach out!

    Verified purchase
    Customer ServiceStaffEase of Use

    Reviewed Dec. 28, 2024

    My experience with this company to date has been great. The customer service of days gone by. I would recommend the company, they have been patient, very informative about the process and helped adjust my expectations. The customer dashboard is easy to learn and helped with all my questions. My first withdrawal went smoothly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Michelle! We're so glad to hear that our customer service has met your expectations and that the process has been smooth for you so far. We aim to keep everything as clear and easy to understand as possible, and it’s great to know that the dashboard and support team have been helpful. We appreciate your recommendation and look forward to continuing to assist you as you work toward your financial goals. Please don't hesitate to reach out if you need anything further!

    Verified purchase
    StaffBillingTransparency

    Reviewed Dec. 28, 2024

    The guy that helped me was really nice! Explained everything to me and answered all of my questions. Even if they were dumb questions. But I do need help with getting my account updated to my new number and my new payment plan. Because it is still set up on a previous one. Also, I haven’t had my money taken out yet from my bank account :(

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Andrea, we are happy to hear that all of your questions were answered and that you are happy with our service! We are excited to partner with you on your journey towards financial freedom, an account specialist will be reaching out to address your concerns. Thank you for choosing FDR!

    Verified purchase
    PricePunctuality & SpeedStaffBilling

    Reviewed Dec. 28, 2024

    Good morning! As of 12/28/24 no!! I’m not happy with your company!! Why!! I really don’t understand what’s going in. I choose your company because of BBB. I work at Walmart and several of the people have National Debt and they have no no problems. I try sending my bills to you all. It didn’t go and I sent Emma a copy of why it didn’t go. So I ask for the address so I can mail them! Again nothing!! I talk to Jessica and ask if after you take money out of my account do I still make payments. Her answer was no!! So why!! Am I getting charge late fees? I need HELP in understanding what’s going on!!! Thank for the your time. I still need the address so I can mail my bills to you all. Happy New Year!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Hope, thank you for your feedback, we are sorry to hear about the challenges you are facing. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServiceStaff

    Reviewed Dec. 27, 2024

    Called for help because a law group contacted me to get the information they needed to help not put me in another garnishment and the help was not given as needed - cried and just feel lost. I came to this company for help and now feel that I am not being helped when I was told what to do and was told the company does it every day - no one to call back the lawyer group.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen, we are sorry to hear that this has been your experience with remaining accounts. We see you have made tremendous progress, which he hope encourages you to trust in the process, despite the challenges you have faced. An account specialist will be reaching out to address your experience with our legal partners and to address and concerns you have.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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