Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 8 Reviews 1035 - 1235
    Verified purchase
    Punctuality & SpeedMaintenanceBilling

    Reviewed March 31, 2025

    You are constantly being prompted to send copies of the current bill, which shouldn't change. Not are my bills are on here yet which is what we agreed on so I live in fear of garnishment. Very stressful and other debt resolution companies don't require the constant upkeep, I should have gone back to my old company and perhaps I still will if these guys can't pull it together!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your concerns with us, Anna. We understand how stressful managing your debts can be, and we’re sorry to hear that this process has caused additional anxiety. Our goal is to provide clear and consistent support to help you navigate this journey, and we appreciate your patience as we work to ensure that all necessary steps are taken. An account specialist will be reaching out to address your concerns.

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    Customer Service

    Reviewed March 31, 2025

    With the FDR assistance finding your current debts and the work they do with settling accounts they make it seem easy to get control of your debts. 6 years flew by and I am so happy to be graduating. I recommend FDR to anyone with debts to be paid with the goal of improving your credit score. I saved a lot of money with the debt settlements arranged by FDR. Great customer service. You can track your progress on your Dashboard as often as you need to.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wendy, congratulations on reaching graduation—what a fantastic milestone! We’re honored to have been part of your journey over the past six years, and we're so glad to hear that the process felt manageable and ultimately rewarding. It's great to know that our team and tools like the Dashboard helped you stay informed and supported throughout. Thank you for your kind words and for recommending us to others. Wishing you continued success and financial peace in this new chapter!

    Verified purchase
    PriceStaff

    Reviewed March 30, 2025

    Freedom has helped me once before and did an awesome job. I had large debts to settle and Freedom solved all my debt for me. Their staff is kind, respectful and always available for my questions and needs. I would definitely recommend them if you’re in Debt. Freedom is affordable and the perfect solution to your debt problems.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wayne, thank you for your continued trust in Freedom Debt Relief! We're so happy to have helped you before and to be assisting you again. Our team is always here to support you with kindness and respect, and we appreciate your recommendation. Wishing you continued success on your journey to financial freedom!

    Verified purchase
    StaffBillingRatesTransparency

    Reviewed March 28, 2025

    I have been very happy with Freedom Debt Relief who have put my wife and I on a debt relief program that puts some light at the the "end of the tunnel" and has relieved some of the pressure of very high interest credit card debt. They are professional, are very friendly and willing to answer any questions and have a comprehensive website with full explanations and videos so that my wife and I understand exactly how it works to ethically relieve some of the debt stress with settlements. We appreciate their help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Eric, we’re so glad to hear that Freedom Debt Relief has brought you and your wife peace of mind! It’s great that the program is helping you see the light at the end of the tunnel. We appreciate your kind words about our team and resources—we’re always here to support you every step of the way. Thank you for trusting us on your journey to financial freedom!

    Verified purchase
    PriceStaffBillingTransparencyHonesty & Transparency

    Reviewed March 28, 2025

    Updated on 06/07/2025: I got good service. They got rid of one of my debts in two months and are now helping me get rid of another one. The downside is that they charge 25 percent to get this done and when I signed up I was told they only charge 6 percent so who lied to me???

    Original Review: I joined Debt Relief in January and they already saved me over 500 dollars. On one of my accounts a 50 percent reduction off my original bill. Now we are going to save even more money with some other accounts that I have with them. I highly recommend debt relief for getting out of debt...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    That’s amazing to hear, Wayne! Saving over $500 and getting a 50% reduction on your account is a huge win! We’re so happy to be part of your journey toward financial freedom. Thank you for your recommendation, and we look forward to helping you save even more!

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    CoveragePriceMaintenanceBillingRates

    Reviewed March 28, 2025

    I just started my program with Freedom. The very first night I slept with a peace of mind, I excited to fix my debt so I can actually start to save for my first condo or small house. I didn't know that this was going to be a YADA YADA! But having a program that will defend your true intentions to repay or even a chance to repay is cpitol! Interest charges are constantly causing the original amount to increase. which makes things toughfer to manage especially with the increase of everyday Pricing. Gasoline prices create a struggle to stick with a Budget which waterfalls down to creditors allowed payments to pay bills back in a timely manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with us, Ronnie! We're so glad to hear that you've found peace of mind as you take this important step toward financial freedom. We understand how challenging it can be to manage rising costs while working toward debt relief, and we're here to support you every step of the way. If you ever have questions or need assistance, don’t hesitate to reach out. Wishing you success as you move forward toward your goal of homeownership!

    Verified purchase
    Customer ServiceContract & TermsCoveragePunctuality & SpeedStaffBillingRates

    Reviewed March 27, 2025

    My husband deals with Freedom Debt Relief and that's how I found out about them. I have recently started the program and so far, everything seems smooth. It started a little bit slow because of how I'm paying. I just had surgery, and maybe it would speed up more if I was working. But for now, it's not bad.

    Freedom works with the amount you put in. It could be a little bit better if they do it a different way. I thought that when you go with the program they will pay off the debt for you and you pay them monthly. However, the amount you put in is the amount they will negotiate with.

    Their customer support was good. They explain and go through it little by little with you and let you understand. Even if after a month you catch up on yourself and you call, they will go back through the process with you and let you understand more. They're very knowledgeable about what they're doing.

    Freedom would help you pay the bill before you pay them monthly. I’d prefer if their program were them taking over the bill and helping you get through the process so your credit score can be back on track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience and feedback, Ingrid! We understand that the journey to financial freedom can feel slow at times, especially with life’s unexpected challenges. We appreciate your patience and are here to support you every step of the way. Our team is always happy to clarify any questions and ensure you feel confident in the process. If you ever want to explore options to adjust your plan, feel free to reach out—we’re here to help!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 27, 2025

    The customer service team was awesome and help me through the process of enrolling with ease. I felt comfort in knowing that I had that kind of support during my most difficult times. I hope I am able to get my creditor to relieve my debt. Thank you for your support. My life will definitely change knowing that I don’t have to struggle with debt anymore.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jacquelyn, thank you for your kind words! We’re so glad our team could provide the support and guidance you needed during this time. Enrolling in the program is a big step, and we’re here to help you every step of the way. Stay positive—your journey to financial freedom is underway!

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    Billing

    Reviewed March 27, 2025

    I've only been a member a couple months and have already settled a debt. It feels awesome to have that company off my back. 2 more debts to go and I will be free and clear. If you're in debt and can't afford the monthly payments, Freedom Debt Relief is a real life saver.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    That’s amazing to hear, Christopher! We’re so glad you’re already seeing progress and feeling relief from your debt. Every settlement is a step closer to financial freedom, and we’ll be with you every step of the way as you tackle the remaining accounts. Thanks for sharing your experience, and we appreciate you trusting Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed March 27, 2025

    My only concern is that my creditors keep calling me. I wish they knew you were handling my debts. The 1st settlement was great. I know these things take time. Just wish my creditors knew you were on the job. Keep up the good work and I look forward to our next settlement. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello David, thank you for your feedback and for trusting us with your debt relief journey! We understand that creditor calls can be frustrating, and while we work on negotiating settlements, it’s normal for them to continue reaching out. If you haven’t already, we recommend using the resources in your Client Dashboard to help manage these calls. We appreciate your patience and are glad to hear your first settlement went well! We’ll keep working hard to bring you closer to financial freedom.

    Verified purchase
    Staff

    Reviewed March 27, 2025

    I like to thank Freedom Debt Relief for all the hard work that they are doing to help me with my debt to get me back to a sound way to live as a sound human being, this is my second time with this company. The service that I'm receiving gives me the chance to do better thing for my family in a better way to live

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jack, thank you for your kind words and for trusting Freedom Debt Relief once again to assist you on your financial journey. We're honored to help you regain stability and create a better future for you and your family. Your determination is inspiring, and we're here to support you every step of the way!

    Verified purchase
    BillingLoan Process

    Reviewed March 26, 2025

    I am delighted to announce that all my debts have been negotiated and are now being settled. I anticipate that upon completion of the loan program, I will only need to make a single payment. Surprisingly, this process has progressed more swiftly than anticipated. I have consistently shared my journey with friends and family, emphasizing the transformative power of Freedom Debt Relief and the invaluable assistance they have provided.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Andrea, congratulations on reaching this milestone in your journey to financial freedom! We're thrilled to hear that the process has been faster than expected and that you've had such a positive experience with Freedom Debt Relief. Thank you for sharing your story with friends and family—your recommendation means the world to us. Wishing you continued success as you move forward!

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    Customer ServiceStaffBilling

    Reviewed March 26, 2025

    Thanks to his program (FDR) I can focus on my studies and have a peace of mind about my debts. They’d have a great customer service, everyone help and guide me with any questions I had, and make it easy to understand how this program works. With fear minimum payments I can accomplish the goal.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Miluzka! We're so happy to hear that our program has given you peace of mind and allowed you to focus on your studies. Our team is always here to guide and support you every step of the way. Wishing you continued success on your journey to financial freedom!

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    Verified purchase
    Customer ServiceStaff

    Reviewed March 26, 2025

    I am delighted with the program, the process, and the support provided. The assistance is exceptional and generous, and the application is user-friendly. I have reviewed the educational information in the “Help” feature, where everything you need is clearly explained. The support personnel are readily available for assistance with a simple phone call. I am grateful for this program. The last four years have been stressful and challenging due to mounting debt, so being free from this debt will be a tremendous relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Debra, thank you for sharing your experience! We're so glad to hear that the program, support, and resources have been helpful for you. It's our goal to make the process as smooth and stress-free as possible. We appreciate your trust in us and look forward to supporting you every step of the way!

    Verified purchase
    Customer Service

    Reviewed March 26, 2025

    I was very satisfied and happy with how all my debt relief went! I love that it was all handled and I didn't have to do the calling. Will use again if I ever need it! I will definitely recommend this company to anyone who is in need of debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Bethany! We're so happy to hear that you had a smooth and stress-free experience with us. It's great to know that we could take the burden off your shoulders. We appreciate your recommendation and are always here if you ever need assistance in the future

    Verified purchase
    StaffBilling

    Reviewed March 26, 2025

    I don't understand why it takes months wondering why it's going to take 6 months to settle one of my debts. I'm getting harassed getting letters saying they're going to take action. You should be a lot faster than what you guys are doing so why is it taking so long to talk to the credit card? Help. Help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nicholas, we understand how stressful it can be to receive collection letters and calls while waiting for settlements. While we work as quickly as possible, the timeline for settling each account depends on several factors, including creditor negotiations, account balances, and the funds available in your dedicated account. Some creditors may take longer to agree to a settlement, but please know that we are actively working on your behalf to secure the best possible outcome. An account specialist will be reaching out to address your concerns.

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    Customer ServicePriceStaffBilling

    Reviewed March 25, 2025

    They have taken care of a few of my bills and I would recommend using them. They call me before they make any decisions on my account. They are wonderful. Give them a call. They will go over everything on your credit and start right away. Very affordable. Also they explain everything as they are doing it and talk you through the process. Give them a call. They will help. Go ahead. It's worth it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Tammy! We're so glad to hear that you've had a great experience and found our team to be helpful and transparent throughout the process. Your recommendation means a lot to us! If you ever have any questions or need further support, we're always here to help.

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    Staff

    Reviewed March 25, 2025

    I like the way you guys are staying on top of it making sure everything is running smooth. Can’t ask for any more than that. Very satisfied with the way you guys are handling my issue. Thank you. And I will definitely by word of mouth communicate with other people. If they need help I will give them Freedom Debt Relief with confidence.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Timothy! We're thrilled to hear that you're satisfied with how we're handling your debt relief journey. Staying on top of things and ensuring a smooth process is our priority, and we truly appreciate your trust in us. Your willingness to recommend Freedom Debt Relief means so much. If you ever need anything, we're here to support you!

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    Punctuality & Speed

    Reviewed March 25, 2025

    I’m very pleased that we got through this early. They let me know every step of the way. It’s a big relief to get this debt under control. It sure takes the weight off of my shoulder. To get this done before I decide to go part-time at working. This will happen way before I was planning on it!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations on getting through the program early, Tisha! We're so glad to hear that our team kept you informed every step of the way and that this has brought you a sense of relief. Having your debt under control before transitioning to part-time work is a huge accomplishment! Thank you for trusting Freedom Debt Relief to help you on this journey—we're excited for your financial future!

    Verified purchase
    Customer Service

    Reviewed March 25, 2025

    Working with Freedom has been such a great experience. I have basically cut my debt in half, thanks to them and I am well on my way to being debt free. My mom also used this service and was debt-free in two years. I really appreciate the customer service and their attention to detail. Highly recommend!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Kinsey! We're thrilled to hear that Freedom Debt Relief has helped you reduce your debt and that your mom also had success with the program. It’s wonderful to know that our customer service team has provided the support and attention to detail you deserve. We appreciate your recommendation and are excited to continue helping you on your journey to financial freedom!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 24, 2025

    Super helpful staff, and fast settlements. Just had my first settlement 2 weeks after I’m enrolled into the program and only had my first despite. I wasn’t expecting the settlements would come in this fast, definitely a pleasant surprise and gave me more hope of being debt free. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Qing, that's fantastic to hear! We're so glad our team could provide you with a fast and smooth experience. Seeing quick settlements can be a great motivation on your journey to becoming debt-free! If you ever have any questions or need assistance, we're always here to help. Keep up the great progress!

    Verified purchase
    Customer ServiceBilling

    Reviewed March 23, 2025

    I have been treated well, because I don't know much about tech. They answer my questions even if they are the wall. I would like to know if they have sent anything toward anything. I do get calls and bills from them which I thought I would not get them or am I to contact you each time I get them. I also thought the cards would be close all account that we turned in.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Loraine! We're glad to hear that our team has been able to assist you with your questions. We understand that receiving calls or bills from creditors can be confusing, especially in the early stages of the program. While it’s common for creditors to continue reaching out, rest assured that we are actively working on settlements. If you have any concerns or need an update on your accounts, please don’t hesitate to reach out to our Client Services team—we’re here to help!

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed March 23, 2025

    I am very happy with the results of my debt relief. I could not have done this myself. If I continued to pay my accounts without the help of FDR, I would not have the money to pay my utilities. There has been many accounts already settled and paid, I feel like I am not in the homestretch.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Suzanne, thank you for sharing your experience! We're so happy to hear that our program has helped ease your financial burden and allowed you to focus on other important expenses. You're making great progress, and we're here to support you every step of the way as you reach the finish line!

    Verified purchase
    StaffBillingRates

    Reviewed March 23, 2025

    I’ve been with FDR for about 6 months and everything is going great. Staff is knowledgeable and very helpful. I was behind with payments a few times and FDR helped me without applying any extra fees. I owed 20000 and after I signed I deal with FDR I will be paying 382 monthly with any interests. I would definitely recommend FDR to anyone with credit cards debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Arthur, thank you for your kind words and for sharing your experience! We're so glad to hear that our team has been able to support you through the process and that you're seeing great progress. We appreciate your recommendation and look forward to helping you become debt-free!

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    Customer Service

    Reviewed March 22, 2025

    When I talked to Jeremy he told me he is going to start with Bank of America but it looks like it doesn't go like that and they changed. I want to know why and when I called I have to stay online forever and no one answer phone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gita, thank you for sharing your feedback, and we sincerely apologize for any confusion or frustration you’ve experienced. We strive to make the debt relief process as transparent and smooth as possible. Sometimes, changes to the order in which accounts are settled can occur due to various factors, such as the creditor's response times or the nature of the accounts. Regarding your experience with wait times on the phone, we understand how important timely communication is, and we are working hard to improve our response times. An account specialist will be reaching out to address your concerns.

    Verified purchase
    StaffBilling

    Reviewed March 22, 2025

    When this Help came it is something in our heart there is miracle ready to help. It give us strength to move and get settled. I spoke to Felix ** that made me trust him because I live within the guidance of the Immaculate Conception. Look @ me now since I am retiring. In 1 week more relax and acceptance to look Forward for my new life with other income. It is indeed a God Given Gift of Blessings. 🙏 Thank you. I just started my first deposit to my 3 Major Credit card I have. More Power to Freedom Relief 🙏 God Bless You All.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your heartfelt experience, Eleanor! We're honored to be part of your journey toward financial freedom, and it’s wonderful to hear that you’re feeling more at peace as you move into this new chapter of life. Wishing you continued success and blessings in your retirement!

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    Customer ServiceStaffBilling

    Reviewed March 22, 2025

    I would like to say that the staff that works for you are exceptional. They go above and beyond to help you. As I sit here and think, this was my fault that I am in this situation. After talking with Artis, I felt that I now try not to use credit cards. I have cut way down. Artis is perfect at her job and she makes you comfortable in asking her questions. I would recommend anyone if they need help. And your customer service reps are just as wonderful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Melanie, thank you so much for your kind words! We're thrilled to hear that Artis and the rest of our team were able to make you feel comfortable and supported throughout the process. It's great to know that you're taking positive steps towards financial freedom. We truly appreciate your recommendation and are always here to help whenever you need it. Keep up the great work!

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    BillingRates

    Reviewed March 22, 2025

    When trying to decide I was told you would contact the companies and handle everything. I was never told this would not happen for some time. I was not expecting to be almost harassed because I did not make payments. My credit rating was not good but this will kill it because of not making payments. I probably would have been better off filing bankruptcy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your concerns, Norman. We understand how frustrating this process can be, especially when expectations don’t align with the experience. We apologize for any confusion regarding the timing of creditor outreach and the impact on your credit. Our goal is to help our clients reduce debt and achieve financial freedom in the most effective way possible, but we understand that the process can sometimes feel overwhelming. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed March 22, 2025

    I have had a great experience so far with Freedom Debt Relief. I didn’t know much about using a debt relief program until I spoke with the customer service representative who the program to me and was ready to try anything to get my debt down and learn to budget my money. I was able to get my money organized so I had my debt money ready every month so that my monthly money was taken out of my bank account to pay on my bills. I am thrilled to see my account balance going down, and the emails asking me to authorize my payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Virginia! We're so happy to hear that our team was able to guide you through the process and help you take control of your finances. Seeing your debt decrease and feeling more organized is a huge accomplishment, and we're honored to be part of your journey. If you ever have any questions or need assistance, we're always here to help!

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    Customer ServicePunctuality & SpeedCommunication

    Reviewed March 21, 2025

    In general, I’ve been very pleased with the service of FDR. I was extremely upset, though, when one of my settlements went into default because of a $19 short. I was contacted the day of the settlement going into default and got back to them right away, but it was too late.. Lack of communication caused the settlement to be renegotiated at twice the dollar amount I had owed at the time. Again, in general, I’ve been happy with the communication, website and general approach until this point. I will of course continue until my account is complete.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience and feedback, Michael. We understand how frustrating that situation must have been, and we sincerely apologize for any lack of communication that contributed to the settlement issue. We're glad to hear that, overall, you've been happy with our services, and we’re committed to making sure your journey to financial freedom remains as smooth as possible moving forward. An account specialist will be reaching out o address your concerns regarding your settlement.

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    PriceStaff

    Reviewed March 21, 2025

    My graduation date keeps changing and I have paid more in fees to you guys than my actual debt. Why are your fees so I have paid $20,000 and $10,000 was to Freedom, you guys I feel like if you're actually trying to help people, you wouldn't charge the amount you do. I think you know people are struggling and take advantage.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christopher, we are sorry to hear you feel discouraged about your program. An account specialist will be reaching out to address your concerns.

    Verified purchase

    Reviewed March 21, 2025

    They have been doing great on resolving my debt at a reasonable time. I would recommend any one of my friends or family that may be dealing with any type of debt to Freedom Debt Relief. I’m very pleased with their willingness to work with me. I can’t say enough about their dedication to be willing to work with all my creditors to reduce my debt, so I don’t have to worry about the consequences of being unable to pay off my debt at a reasonable time. So, I’d like to thank Freedom Debt Relief for all their hard work for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Susan, thank you for your kind words and recommendation! We're so glad to hear that you've had a positive experience with our program and that we've been able to help ease your financial worries. If you ever need anything, we're here for you!

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    Punctuality & SpeedStaff

    Reviewed March 21, 2025

    I am very happy with my help from Freedom Debt Relief. I can't believe they have done this for me and so fast. Such a relief for me without all the stress. Thank them again and sure would recommend to friends and anybody looking to get rid of debt. Thank you FDR

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Joanne! We're thrilled to hear that you've experienced such quick relief and that our program has helped reduce your stress. Your recommendation means the world to us! If you ever need anything, don’t hesitate to reach out. We're here to support you every step of the way!

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    Refunds & PayoutsBilling

    Reviewed March 19, 2025

    I have enjoyed talking with the people at Freedom Debt Relief. They have started me on a debt relief program and are relieving my worries. I would definitely recommend them. It is a constant worry having credit card debt. Now I can relax and pay my bills easily and not have sleepless nights. Thanks!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Norah! We're so glad to hear that our program has brought you peace of mind and relief from financial stress. Helping our clients regain control of their finances is our top priority, and we appreciate your recommendation. If you ever need support along the way, we're always here for you!

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    Punctuality & SpeedStaff

    Reviewed March 19, 2025

    It has been so far. All accounts are being reviewed and process one at a time. I realized how deep our debt was and because of FDR helping us, we now able to cope with these issues and problems that we were dealing with for like years. Now it is being solved quickly giving us immediate relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Eva! We’re so glad to hear that Freedom Debt Relief has been able to provide the relief you needed. Tackling debt can be overwhelming, but we’re here to support you every step of the way. It’s great to know that things are moving quickly and that you’re feeling a sense of relief. If you ever have questions or need further assistance, don’t hesitate to reach out. We’re here to help!

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    Staff

    Reviewed March 19, 2025

    I would highly recommend Freedom Debt Relief to anyone struggling with debt. Even when I have skipped a few deposits everybody has been so helpful and encouraging. I will encourage friends, family, etc. to seek help if needed. I just want to thank everyone with Freedom Debt Relief for all the help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Monica, thank you so much for your kind words! We’re so glad to hear that you’ve had a positive experience with Freedom Debt Relief. We understand that life can get in the way sometimes, and we’re always here to help and support you through the process. We truly appreciate your trust in us, and we’re grateful that you’ll recommend our services to others. If you ever need assistance or have questions, don’t hesitate to reach out. We're here to help!

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    CoveragePunctuality & SpeedStaff

    Reviewed March 18, 2025

    I was skeptical at first, however have been very satisfied. The help in understanding and helping me see the results have been great. The easiest part is supplying information on my debt. I am in hopes to have my 3 accounts caught up and paid off by early spring. Because of losing my job it has been extremely hard, plus one of my insurance refused to pay hospital which left an 1800.00 balance.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Deborah! We understand how difficult financial hardships can be, and we're glad to hear that our program has provided clarity and results for you. Your determination to get back on track despite unexpected challenges is truly inspiring. We’re here to support you every step of the way—please don’t hesitate to reach out if you need any assistance. Wishing you all the best on your journey to financial freedom!

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    StaffBillingRates

    Reviewed March 18, 2025

    Found myself in trouble getting sucked into credit cards before I knew it and I found relief. Credit card companies make everything so simple then next thing you know there’s payments you can have trouble making and they are raking in money from high interest rates they are making. The freedom I feel from knowing I have people like at Freedom Debt Relief to help me through these tough times is a big burden off of me.

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    Response from Freedom Debt Relief

    Hi Jeffrey, thank you for sharing your experience! Credit card debt can add up quickly, and we understand how overwhelming it can feel. We're so glad we could help lighten the burden and provide a path toward financial freedom. We’re here for you every step of the way!

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    Staff

    Reviewed March 18, 2025

    People very nice, extremely recommend them to anyone who needs help with their debt. Thank you so much for helping me out with my debt after I talk to Freedom Debt Relief, Ninah the one who walked me through it and very helpful. Again thank you so much to Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Audrey! We're so glad to hear that Ninah and our team provided the support and guidance you needed. Helping our clients find relief from debt is our top priority, and we truly appreciate your recommendation. If you ever need anything along the way, don’t hesitate to reach out. Wishing you continued success on your journey to financial freedom!

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    Reviewed March 17, 2025

    The only thing I find not fair is the raise of amount monthly. They told me a set amount and I'm thinking it's the right amount and at a given time, without notice they raised it, which is hard to deal with other bills and obligations. I figured as the debt goes down, the monthly amount should too.

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    Response from Freedom Debt Relief

    Hi Maggie, thank you for bringing this to our attention. Your monthly draft will never change without your approval through our recorded line. Increases are caused by either member request or when accounts are added to the program. An account specialist will be reaching out to address your concerns.

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    Punctuality & Speed

    Reviewed March 17, 2025

    Yes this is a great company to deal with, they knocked debt close to half. Strongly would recommend to a friend. It didn't take that long and the debt went down very quickly. I can't see why people try to struggle to pay off debt now they can use Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Carl! We're so glad to hear that our program has helped reduce your debt significantly and in a timely manner. Your recommendation means the world to us, and we’re honored to support you on your journey to financial freedom!

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    Staff

    Reviewed March 15, 2025

    So far and I am in the beginning stages of the program but I have been very happy with the way that the representative has handled it and the way that they handled the process. Before my first deposit there was a positive feeling that I made the right choice in choosing FDR.

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    Response from Freedom Debt Relief

    That’s wonderful to hear, Mark! It’s so important to feel confident in your decision, especially when it comes to something as significant as debt relief. We're glad your experience with FDR has been positive so far. Stay patient with the process, and if you ever have any questions, don’t hesitate to reach out to us. Wishing you continued success on your journey to financial freedom!

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    StaffBillingRates

    Reviewed March 14, 2025

    I was with National before, and they assured me they were doing something, but they weren't doing anything except applying an amount to the credit cards I owed. When I spoke to Freedom Debt Relief, they said, “Normally, that's not how it works. It's a service fee with every contact that they make that agrees to whatever.” They did not remove the fee that they had put on, so I canceled the other one and went with Freedom.

    The customer support with Freedom is really good. I speak to them often. Just knowing they're out there working for me has helped me feel a little sense of relief.

    My life was impacted by my stupidity, but knowing that there are things out there like Freedom helps me get through the week. If a friend or family member ever needed to use a debt relief program, I'd recommend Freedom. It would depend on their needs, and if they matched what I had, I’d tell them to give Freedom a call and see if it helps with what they need.

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    Response from Freedom Debt Relief

    Thank you so much for your thoughtful review, Gloria! We’re glad to hear that our approach and transparency gave you the confidence to make the switch to Freedom Debt Relief. We know how stressful debt can be, and we’re committed to providing real solutions that make a difference. It’s wonderful to hear that our team has helped bring you relief and that you’re recommending us to others—that means the world to us!

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    StaffBilling

    Reviewed March 14, 2025

    I had 2 credit card .. That it just seem the more I paid I wasn’t getting anywhere .. At time I couldn’t even make a minimum payment .. So I asked to help and Thank God I did! I am very happy with the help that I got from them!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Debra! We understand how overwhelming credit card debt can feel, and we’re so glad we could help you find a solution that works for you. It’s great to hear that you’re happy with the support you’ve received. If you ever need anything or have any questions along the way, don’t hesitate to reach out. Wishing you continued success on your financial journey!

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    PriceOnline & AppStaffBillingRatesTransparency

    Reviewed March 13, 2025

    The consultant from Freedom Debt Relief described everything to me in an easy way. He didn't force me to really commit to a particular deal. I liked what I was hearing, so I just went with the flow. Everything was broken down. I knew exactly how much I had to pay. I set up everything to be automatic. The quality is good so far. I managed to call at some other point in time and I added two more things to the list and everything was taken care of well. I got one settlement so far. I'm looking forward to getting more settlements and cleaning up all this debt and moving on with my life. At one time, I was having a bit of a problem with the website. It was making me want to speak to a live agent by texting. But the last agent that I spoke to walked me through all that and I got rid of the issue.

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    Response from Freedom Debt Relief

    Thank you for your detailed and thoughtful review, Derek! We’re so glad to hear that our team provided you with clarity and transparency throughout the process. It’s important to us that our clients feel informed and empowered as they work toward financial freedom, and we’re happy to know you’ve had a smooth experience, from setting up payments to adding accounts.

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    Customer ServiceContract & TermsOnline & AppStaffBillingLoan ProcessRates

    Reviewed March 13, 2025

    Before Freedom Debt Relief, I was having difficulty paying all the credit cards that were in line. I was browsing the internet on consolidation or having a personal loan to pay off my credit cards, and Freedom was suggested as one of the options. They asked me for all my credit card balances and talked with the creditors so that they could settle a smaller amount. I devote an amount of money every month, and they save that up so that once the settlement is reached, they use those funds to pay the credit cards that were settled.

    They have a website where I can see the payments I made and the payments they're giving to the credit card company. If I have questions or concerns, they have a phone number, and I can also email them through the portal on the website.

    With Freedom Debt Relief, they consolidated everything into one amount, and it's lower than the total of the minimum balances I had with five or six credit cards. I would receive calls from the credit card companies, but since my credit card indebtedness is in the hands of Freedom Debt Relief, I feel like I am in good hands. They gave me a script on how to answer those calls. I'm happy that I chose Freedom Debt Relief. They gave me the peace of mind that my credit cards are slowly being settled. Even though I still have to pay, at least I’m on the positive side and able to settle it.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Denis! It’s wonderful to hear that our program has provided you with a structured and manageable way to tackle your credit card debt. We know how overwhelming multiple payments can be, and we’re glad we could help relieve some of that financial stress. Thank you for choosing FDR!

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    PriceStaffBilling

    Reviewed March 13, 2025

    I’m glad Freedom is helping me with my debts. They are doing a fantastic job. They listened to my needs and found a solution that was best for me at a very affordable monthly payment. I would like to thank you for your help in getting my debts taken care of.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Sondra! We’re thrilled to hear that Freedom Debt Relief has been able to provide you with the support and solution you needed. It's great to know that we could find an affordable payment plan that works for you. We’re here for you every step of the way, and we appreciate you trusting us with your debt relief journey. If you need anything else, don’t hesitate to reach out!

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    Staff

    Reviewed March 13, 2025

    I have had a very good experience with Freedom Debt Relief. They have made handling my debt a lot easier. Dealing with a million creditors was exhausting and they helped with that. They have also lifted a huge weight off my chest. I am very grateful I chose to use Freedom Debt Relief. If I knew someone that was in debt I would refer them to Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Kristina! We’re so glad to hear that Freedom Debt Relief was able to take the burden off your shoulders and make dealing with creditors much easier. It’s wonderful to know that you’re feeling lighter and more in control of your finances. We truly appreciate your recommendation, and we’re grateful you chose us to assist with your debt relief journey! If you ever need anything in the future, we’re here for you.

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    Customer ServiceSales & MarketingOnline & AppStaffBilling

    Reviewed March 13, 2025

    Freedom debt relief helped me when I thought I couldn’t get out of debt. It was easy to communicate with them, via text, email or the app. I now am payment free and credit card debt free! I had too many accounts to handle myself. Freedom Debt relief made it easy with all the accounts in one place.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your wonderful feedback, Abigail! We’re thrilled to hear that Freedom Debt Relief was able to help you achieve your goal of becoming debt-free and that our communication channels made the process easy for you. It’s great to know that having all your accounts in one place helped simplify everything. Congratulations on your success, and we’re so glad we could be a part of your journey to financial freedom!

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    Billing

    Reviewed March 13, 2025

    I enjoy the way Freedom handles everything from setting up the payments to creditors as well as managing the dedicated account. I wish there were less fees because I noticed I ended up paying close to one of the accounts in full after Freedom's fee kicks in. Other than that I like the way this is working.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Marvin! We're glad to hear that you appreciate the way we handle payments and manage your dedicated account. Our goal is to make the process as smooth and stress-free as possible while working toward reducing your overall debt. Thank you for choosing FDR!

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    Customer ServiceStaffTransparency

    Reviewed March 13, 2025

    Need more communication with clients during the process. Being in the dark is stressful. I would like to have updates on a weekly basis which gives me a better understanding of where we are at in the process. It's good to have a settlement completed and things look good down the road.

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    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Erwin. We completely understand how important it is to stay informed throughout the process, and we truly appreciate your patience. We will certainly take your suggestion into consideration regarding more frequent updates. In the meantime, if you ever have any questions or need updates on your account, please don’t hesitate to reach out to our customer service team. We're here to support you every step of the way! Thank you for trusting us with your debt relief journey.

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    Staff

    Reviewed March 13, 2025

    I highly recommend this company. They have assisted me through financial hardship and helped me to be able to be financially stable once again. They are helpful, committed, and reliable. You will not regret signing up with them. I am back on track with my finances thanks to them. They will walk you through the process every step of the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your recommendation and kind words, Marsha! We’re thrilled to hear that Freedom Debt Relief has helped you regain financial stability. Our team is dedicated to guiding our clients through every step of the journey, and it’s wonderful to know that you’ve had a positive experience.

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    Staff

    Reviewed March 13, 2025

    The person that I spoke with was very helpful and I was able to make my decision on what we discussed. I am hoping that all my debt will get resolved. I have checked and so far only 1 of my debts has been paid. The others shows on hold, which I'm not understanding. But I realize that it does take time. I would certainly appreciate my representative whom I spoke with will let me know how it's going and if there is something else that I need to do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Sylvia! We’re glad to hear that our team member was helpful in guiding you through the process. We completely understand that waiting for settlements can be a bit uncertain, and we appreciate your patience.

    Settlements can take time as we negotiate the best possible outcomes with your creditors, but we want to make sure you feel informed every step of the way. We encourage you to reach out to our customer service team for an update on your account—they’ll be happy to provide clarity on the status of your settlements and address any concerns you have.

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    Reviewed March 13, 2025

    Have received good service then are saving me a lot of money. It's a value for your money. I recommend them. RECEIVED no incentive for this review. It's legit. If you're in a crunch please use this service. I'm not sure what else to say. Just do yourself a favor and check them out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kevin, thank you so much for your honest and thoughtful review! We’re happy to hear that you’re receiving great service and finding value in the program. Your recommendation means a lot to us, and we truly appreciate you sharing your experience.

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    Customer ServiceStaff

    Reviewed March 13, 2025

    They're really helping me get my life back on track!! The process has been smooth, good communication, straightforward, very knowledgeable agents, helpful. I have not heard one agent tell me I don't know. So refreshing. I will recommend FREEDOM DEBT RELIEF to family and friends if they ever need this service. Thank you. I really appreciate you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Dorothy! We’re thrilled to hear that the process has been smooth and that our team has been able to assist you every step of the way. It’s our goal to provide clear, helpful support, and we’re so glad it’s making a difference for you. We appreciate you recommending us to others, and we’re excited to continue helping you on your path to financial freedom. Thank you for trusting us!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed March 13, 2025

    When I was having problems with creditors the legal department handled it in a quick and effective manner. Whenever I have called in the customer service has been excellent. I would definitely recommend FDR to family and friends. I don’t feel that there is anything they can do to improve their service as it has been spot on excellent every time I have contacted Freedom Debt Relief. Thank you for all your help in resolving my debt.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience, Stephanie! We're so happy to hear that our legal department was able to handle your creditor issues quickly and effectively, and that our customer service team has consistently met your expectations. Your feedback means a lot to us, and we’re grateful for your trust in recommending us to others. We’re committed to continuing to support you every step of the way.

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    Customer ServiceStaff

    Reviewed March 13, 2025

    I heard Freedom Debt Relief was good, and they were. Everything's fine, so I'm grateful. They have good customer service, are patient and non-judgmental.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Catherine! We’re so glad to hear that our customer service team has been patient and clear in explaining everything. We’re here to support you every step of the way as you work toward financial freedom! If you ever have more questions or need assistance, don't hesitate to reach out.

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    Customer Service

    Reviewed March 13, 2025

    So far, I have had nothing, but great news come from Freedom Debit Relief. Every one of the accounts I have listed with them has been settled for at least half if not more than what I owe to my debtor's. It feels great not to have annoying phone calls and unwanted emails come in on a daily basis. And it feels even better to know soon I will be debt free.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Stanley! We’re thrilled to hear that all of your accounts are being successfully settled, and that you’re finally free from the constant calls and emails. It’s our goal to help you move closer to becoming debt free, and your progress is inspiring. Thank you for choosing FDR!

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    StaffBillingTransparency

    Reviewed March 12, 2025

    The service, getting my questions answered and reduction of debt during this short time is impressive. They are very knowledgeable and when requested more time was allotted for my monthly payment. They kept me up to date with progress that was made in eliminating the debt with the different creditors.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Mark! We're thrilled to hear that you’re seeing positive results and that our team has been able to keep you informed and supported throughout the process. If you ever need anything further or have more questions as you continue your journey to financial freedom, we’re always here to help!

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    Staff

    Reviewed March 12, 2025

    Has been good so far, no complaints, I would definitely recommend to others if they need help with their debt, so far Freedom Debt has been easy to work with, they will talk you through the process to file your claims, looking forward to getting paid off, that will be great.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Richard! We’re so glad to hear that your experience with Freedom Debt Relief has been smooth and that we’ve been able to guide you through the process. We’re excited to see you on your way to becoming debt-free and appreciate your trust in us. If you ever need any assistance or have questions, we’re always here to help. We look forward to celebrating your success when you’re paid off! Thank you for recommending us!

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    Reviewed March 12, 2025

    They settle 2 of my debts within 1 month of starting the program and are already trying to settle another. I was doubtful about the whole thing but it's working and when I get the chance I do send in extra money to finish the program sooner to start to build my credit back up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Cyndi! We’re so glad to hear that things are moving quickly with your settlements and that you’re seeing progress. It’s great to know you’re feeling more confident in the process. We appreciate your extra contributions to help finish the program sooner and improve your financial situation. We're here to support you every step of the way, and we’re excited to see you on your path to financial freedom!

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    Staff

    Reviewed March 12, 2025

    I was surprised at how easy it was to get started. Very helpful and patient with me as I decided the best options presented to me. I highly recommend them, you won't regret it. They basically take care of everything for you while keeping you informed of what is going on.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Michelle! We're so glad to hear that the process was easy for you and that our team was helpful and patient in guiding you through your options. It’s great to know that you feel well-informed and supported throughout your journey. We appreciate your recommendation and are here to help every step of the way. Looking forward to helping you achieve your financial goals!

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    Staff

    Reviewed March 12, 2025

    I’m so glad I found FDR! They’ve been amazing to work with, so helpful and encouraging. Sign up was very easy, and very thorough. They answered all my questions, and made each step very clear. Dealing with debt is never fun, but FDR is making it all painlessly easy. So thankful!!

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    Response from Freedom Debt Relief

    Hi Alexis, we’re so happy to hear that your experience with FDR has been positive and easy! We understand that dealing with debt can be stressful, but it’s wonderful to know that our team has been able to make the process smoother for you. If you ever need anything, don’t hesitate to reach out. Thank you for trusting us to be a part of your journey to financial freedom!

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    StaffLoan Process

    Reviewed March 12, 2025

    Yes they have definitely helped me! We had a issue at first with a loan but it got resolved! They have already after 6 months resolved about 4 of my cards. I could have not did this by myself. It’s been a big relief to have this off my shoulders!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Donna! We're thrilled to hear that things have been resolved and that you’re feeling the relief. It’s great that we could assist you with your cards, and we’re proud to be a part of your journey to financial freedom. If you ever have any further questions or need support, don’t hesitate to reach out! We're here for you every step of the way.

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    Punctuality & SpeedBilling

    Reviewed March 11, 2025

    I am glad to have Freedom Debt Relief handle my credit card issues. Without this service, I would have drowned in debt. I have seen a big progress in my credit and recommend FDR to all of my friends and family. They work fast on getting the creditors to settle for less amount than you owe. The service fees are very reasonable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kenneth, thank you for your kind words and for trusting Freedom Debt Relief to help with your financial journey! We’re so glad to hear about the progress you’ve made and that our program has been a helpful solution for you.

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    Sales & MarketingOnline & AppBilling

    Reviewed March 11, 2025

    Coming up on financial hardship is not easy and being able to be a part of this program is truly allowed me to not only become more and more financially stable again, but also see my debt disappear one by one with just making my payments on time. The support team is always available and it is very easy to approve and close accounts on the app.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Chris, we understand that financial hardships can be overwhelming, and we’re so glad to hear that our program has helped you regain stability and see progress in eliminating your debt. It’s great to know that you find our support team helpful and the app easy to use—we strive to make the process as smooth as possible for our clients.

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    StaffBilling

    Reviewed March 11, 2025

    I appreciate all my help with FDR they are really helping me get out of debt. Making me feel better about myself. So I can move forward in life. They have helped me resolve one credit card. Almost paid off another two. I am so happy I have found them to help me.

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    Response from Freedom Debt Relief

    Hi Rachel, we’re so happy to hear that you’re feeling better about your financial future and making great progress with your debt! Watching accounts get resolved one by one is an amazing feeling, and we’re honored to be part of your journey. Keep moving forward—we’re here to support you every step of the way!

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    Punctuality & SpeedStaffBilling

    Reviewed March 10, 2025

    It’s been a roller coaster of a year. I’m so thankful it’s all over and that my credit cards are now paid off. Time to start over and live out my financial freedom dream. I am grateful for all of your help and I wouldn’t have been able to achieve this dream quickly as I did with all of you. Thank you all so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leah, congratulations on reaching this incredible milestone! We know the journey wasn’t always easy, but your commitment and perseverance paid off. It’s amazing to hear that you’re stepping into financial freedom and a fresh start! Thank you for trusting us to be part of your journey—we’re truly grateful for the opportunity to help. Wishing you all the best as you enjoy this new chapter, debt-free!

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    Punctuality & SpeedBilling

    Reviewed March 10, 2025

    Although I just started with Freedom Debt Relief, I am very satisfied with how quickly they got started on my debt. They explained everything making sure I understood and were eager to get me debt free. I highly recommend FDR to anyone that got into debt over their heads. Now I actually have money for the basic bills and needs.

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    Response from Freedom Debt Relief

    Hi Dana, thank you for your kind words and for trusting Freedom Debt Relief to help you on your journey to financial freedom! We're so glad to hear that you had a smooth start and that our team took the time to explain everything clearly. Thank you for Choosing FDR!

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    Customer ServiceStaff

    Reviewed March 10, 2025

    Roy ** was my initial contact for getting started with FDR, from the first phone call with information and explaining the program through the registration process and document signing. He is excellent listener and is very genuine in his efforts to provide the best customer service experience. I am very relieved to have found FDR and can't thank him enough.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Arleene! We're so glad to hear that Roy provided such exceptional service and helped you feel confident in your decision to join FDR. We strive to make the process as clear and supportive as possible, and it’s great to know Roy made such a positive impact. We’re here for you every step of the way—welcome to the program!

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed March 9, 2025

    I signed up, there hasn’t been a lot of contact and my answers to my questions have not been received. I get messages to pay my first install when I already did. It doesn’t seem like the people on the phone understand your situation. Feeling uneasy but hopeful! The man who i signed up with hasn’t wrote me back since Thursday about a question I had, so the reviews that after you sign up, you are forgotten seems to be true! :-(

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    Response from Freedom Debt Relief

    Tammy, we are really sorry to hear about your experience so far, and we completely understand your frustration. It’s our goal to ensure all clients feel supported and informed, especially after signing up. I apologize for any delays in communication. Please know that we take your concerns seriously and want to make this right. We’ll make sure your question gets addressed as quickly as possible, an account specialist will be reaching out.

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    Punctuality & SpeedStaff

    Reviewed March 9, 2025

    Happy with my service. Anytime I have a question they are quick to answer and help out. Always are kind and let me know how the process works. Love my decision to go with FDr and would recommend their service to anyone. Excited for my journey and cannot wait For my debt to get fixed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Joshua! We’re so happy to hear that you’re satisfied with the service and the support you’ve received. It’s great to see your enthusiasm and confidence in your journey to becoming debt-free. We’ll be with you every step of the way, and we truly appreciate your recommendation.

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    Billing

    Reviewed March 9, 2025

    Freedom debt relief has withdrawn my first payment recently and I have noticed that in my dedicated account that I have a negative balance nearly -30.00 even though I gave up over one hundred dollars. I hope that one day this Freedom debt relief will begin to use the money that I have been sending for my debts. And then I will be even happier with Freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wayne, sorry to hear you're feeling concerned about your dedicated account balance. It's understandable to want to see your payments being put toward your debt right away. The negative balance is related to set up fees and initial monthly fees. We encourage you to reach out to our customer service team to get more clarity on the fees associated with your account.

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    Punctuality & SpeedStaff

    Reviewed March 8, 2025

    They explain the program and how it can help you eliminate debt. The process to accept a negotiated settlement is quick and easy. Their customer support reps are very friendly and helpful. I would highly recommend FDR to eliminate debt, while saving money doing it. To this point, the program has been no stress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Chad! We’re so glad to hear the process has been smooth and stress-free for you. Our team works hard to ensure that the program is as straightforward and supportive as possible. We’re thrilled to be a part of your journey to becoming debt-free while saving money. Your recommendation means a lot, and we’re here for you every step of the way!

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    Staff

    Reviewed March 8, 2025

    New client learning the ropes, like to be able to talk to a person more. Especially in the beginning. A need to know credit company's tricks. But so far everyone I worked has been very nice and helpful. I hope this is a short and painless process to a good credit score. Let's get this done.

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    Response from Freedom Debt Relief

    Gregory, welcome aboard! We completely understand that starting a new journey like this can feel overwhelming, and we appreciate your feedback. Our team is always here to answer your questions and guide you through the process—especially in the beginning when everything is new. If you ever need more one-on-one support, don’t hesitate to reach out! We’re committed to making this process as smooth and effective as possible. You’ve got this, and we’ve got your back!

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    Honesty & Transparency

    Reviewed March 7, 2025

    FDR Has been very honest and communicates with me all the time. I am still struggling but determined to meet my obligations and am taking steps to make it somewhat more manageable. I appreciate FDR's assistance and suggestions. I am glad I finally realized I could not continue without the planning and structure that FDR brings. Thank You.

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    Response from Freedom Debt Relief

    Your determination is inspiring, Carroll! Taking the steps to regain control of your finances is no small feat, and we're grateful to be part of your journey. We’ll continue to provide the support, communication, and guidance you need to make this process as manageable as possible. Keep pushing forward—you’re making progress, and we’re here to help every step of the way!

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    Price

    Reviewed March 7, 2025

    My life has changed and I feel in charge of my debt/money. My friend started with them first and it made me want to try this. I felt comfortable knowing someone I knew trusted this company. I can’t believe how far I’ve come in about 6/7 months. I have one card almost completely paid off and another one on the way.

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    Response from Freedom Debt Relief

    Charissa, it's incredible to hear how much progress you've made in just a few months! Taking control of your finances is a huge step, and we’re honored to be part of your journey. Knowing that a friend’s experience encouraged you to join makes it even more special. Keep up the great work—you're on your way to financial freedom, and we’ll be here to support you every step of the way!

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    StaffBilling

    Reviewed March 7, 2025

    I have just begun my journey with FDR thus I haven’t experienced the promised results yet. However, they were able to reduce the amount of money that needs to be put towards my monthly credit card bills. Also, the case workers and all involved with the daily functioning of my case are knowledgeable and have all been kind, open, straightforward and helpful.

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    Response from Freedom Debt Relief

    Hi Tara, we’re so glad to hear that your journey with FDR is off to a positive start! While results take time, we’re here to support you every step of the way. Our team is committed to providing knowledgeable, transparent, and compassionate service to help you reach your financial goals. Thank you for trusting us—we look forward to helping you on your path to debt relief!

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    Customer ServiceBilling

    Reviewed March 7, 2025

    This will take patience as the creditors continue to contact me and it's difficult not responding and making payments, but I can't say that I wasn't warned. I will try to stay with the program and continue to review the dashboard to monitor the progress of the payments and counsel of the program.

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    Response from Freedom Debt Relief

    Hello Al, we completely understand that this process requires patience, and we appreciate your commitment to staying the course. It’s not always easy to ignore creditor calls, but staying focused on the program will lead to long-term relief. Keep monitoring your dashboard, and don’t hesitate to reach out if you need any guidance—we’re here to support you every step of the way!

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    Customer ServiceStaff

    Reviewed March 7, 2025

    The Customer Service agents are helpful and provide all of the information needed. The transition between one agent to another was seamless and follow up happened easily. I would recommend this organization for a debt relief option. Thank you for your help! I'm sure others will have a good experience as well.

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    Response from Freedom Debt Relief

    We truly appreciate your kind words, Kristin! Providing seamless support and clear communication is our top priority, and we’re glad to hear that your experience has been smooth. Thank you for your recommendation—it means a lot to us!

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    Customer Service

    Reviewed March 7, 2025

    I am very dissatisfied with customer service. I have been sued by Discover, and your lack of following up with your legal team, and following up with my questions regarding my deposit amount, to see if the settlement is feasible is frustrating. You take money for your service fees without earning it.

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    Response from Freedom Debt Relief

    Hi Tammy, we are sorry to hear that you are unhappy with our service efforts. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed March 7, 2025

    Estimate figure for program $ 17000.00 off. When you can’t afford monthly note this is not the program. $41000.00 Estimated finished at $57000.00. Forced to pay $2900.00 for 10 months plus monthly payment $720. Totaling $3620.00. Put in hardship no matter which way I would have went, but wouldn’t have to spend $57000.

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    Response from Freedom Debt Relief

    Hi Leonard, we are sorry to hear that you are unhappy with your savings. An account specialist will be reaching out to address your feedback.

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    Staff

    Reviewed March 6, 2025

    I'm not even a month into the debt relief program yet, so we'll see how it goes. What I can say, is the time and patience and compassion that I received from the people at Freedom was amazing. I can't tell you the stress that was removed from my life by accepting their help. I hope the process remains this smooth.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Noelle! We're so glad to hear that our team was able to provide the patience, compassion, and support you needed during this process. We know that taking this step can feel overwhelming, and we're here to make it as smooth and stress-free as possible. If you ever have questions or concerns along the way, don't hesitate to reach out—we're with you every step of the way!

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    Customer ServiceStaff

    Reviewed March 6, 2025

    Thank you for the Customer Service. It's the most important thing. Shawn was very nice and understanding of my situation. I appreciate that. Customer Service is a gift and I appreciate it very much. Thank you and have a very nice day. I'm hoping to get everything under control and come out of being homeless. I call it camping in my SUV. Hehehe

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    Response from Freedom Debt Relief

    Thank you for your kind words, Gail! We're truly grateful for the opportunity to assist you, and we're so glad Shawn could provide the support and understanding you deserve. Your strength and positivity are inspiring, and we’re here for you every step of the way as you work toward financial stability. Wishing you all the best on your journey—better days are ahead!

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    Customer ServiceStaffBilling

    Reviewed March 6, 2025

    I stayed awake a lot of nights wondering how will I survive with all my credit card debt living on SS, but I decided to call Freedom Debt Relief and found peace of mind and friendly knowledgeable people that were sincere in helping me with a plan and now I sleep better at night.

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    Response from Freedom Debt Relief

    Hi Bernard, we understand how overwhelming debt can be, especially when living on a fixed income. We're so glad you reached out and that our team was able to provide a solution that brings you peace of mind. If you ever need anything, we're always here to support you on your journey to financial freedom.

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    Staff

    Reviewed March 6, 2025

    My experience thus far has been great! The staff are very helpful and eager to provide assistance with whatever is needed. Whether it's help with setting up easy to manage deposits or help with navigating a financial emergency, there was always someone available to assist. I'm glad that I took the time to do business with this establishment.

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    Response from Freedom Debt Relief

    We truly appreciate your kind words, Lenora! Our team is dedicated to making the debt relief process as smooth and stress-free as possible. Whether it’s setting up manageable payments or offering support during unexpected financial challenges, we’re always here to help. We're so glad you chose to work with us, and we’ll continue to be here every step of the way!

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    PriceBilling

    Reviewed March 5, 2025

    I have been a client for about 5 months. FDR has only settled 4 of 16 accounts. They have charged settlement fees that seem to be extremely high. There is nothing in my dedicated account because they have taken almost half of every penny I have deposited for fees. 2 of the settlements were offered to me by the credit card companies before Fdr worked out the settlement. I could do this on my own and save a lot of money. I would not recommend others to do this.

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    Response from Freedom Debt Relief

    Hi Thomas, we are sorry to hear that you are not satisfied with our service efforts. Our fee percentage is set and disclosed upon enrollment. Your savings are estimated on your debt resolution agreement and the fees are considered in your estimated program cost. Although this is a process you can do on your own, some client choose to work with FDR because of the security and additional support provided by our team. An account specialist will be reaching out to address your feedback.

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    Punctuality & SpeedStaff

    Reviewed March 5, 2025

    Thank you for helping me with my debt. You guys are doing a fantastic job, keep up the good work, you guys are fantastic.?. You guys are fantastic and prompt. Everyone that works there is awesome. You should all get raises. That's pretty much all I got to say.

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Scott! We truly appreciate your support and are thrilled to hear that you’ve had such a positive experience with our team. Your encouragement means a lot to us, and we’re honored to be part of your journey to financial freedom. We’ll keep working hard for you—thanks again for trusting us!

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    Customer ServiceStaffTransparencyHonesty & Transparency

    Reviewed March 5, 2025

    I've been enrolled in the debt relief program for a while now, and although I haven’t completely finished the settlement negotiation process, I wanted to share my experience so far. The program has been moving along smoothly and, honestly, it has been a painless process. The customer service team has been fantastic—knowledgeable and courteous every step of the way. They really take the time to answer my questions and keep me updated on my progress. Overall, I’m quite pleased with the program and feel hopeful about achieving my financial goals. I definitely recommend it to anyone considering debt relief options.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Mary! We're so glad to hear that the program has been smooth and that our customer service team has been helpful along the way. Your kind words mean a lot, and we’re honored to support you on your journey to financial freedom. Keep up the great work—you're making incredible progress! If you ever need anything, we're here for you.

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    Punctuality & SpeedStaff

    Reviewed March 4, 2025

    I want to thank Freedom Debt for making the process understandable and easy to follow. Everything went according to schedule and I was informed every step of the way. The timeline was accurate and completed as discussed. Very pleased with the outcome and would highly recommend this service. They will guide you through the process and assist when questions arise. Very knowledgeable staff and eager to relieve any pressure you may be feeling.

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    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Jonathan! We’re so glad to hear that the process was clear, easy to follow, and completed just as expected. Our goal is to keep you informed and supported every step of the way, so it’s great to know that our team was able to provide that guidance and peace of mind. Your recommendation means the world to us! Wishing you continued financial success and relief.

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    Sales & MarketingOnline & App

    Reviewed March 4, 2025

    This has been a pleasant experience and I am grateful for the assistance in getting rid of my debt. The app and website are designed so great! It is easy to upload documents and get in contact with someone if I have questions. I am already starting to feel less stress in my life thanks to freedom debt relief. I would absolutely recommend this program to any of my friends or family that is struggling with debt.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Katie! We're so happy to hear that your experience has been pleasant and that our app and website have made the process easy for you. Reducing financial stress is a huge step toward peace of mind, and we’re thrilled to be part of your journey to debt freedom. We truly appreciate your recommendation and wish you continued success!

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    Staff

    Reviewed March 4, 2025

    Freedom Debt Relief has made the process I dealing with multiple creditors an easy task. I would have never been able to manage this myself. Thanks to their team I’m now in the process of a life of being debt free. Many thanks to their team for making all of this possible.

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    Response from Freedom Debt Relief

    That's amazing to hear, Derek! Managing multiple creditors can be overwhelming, and we’re so glad that our team has made the process easier for you. It’s inspiring to know you’re on your way to a debt-free life! Wishing you continued success, and thank you for sharing your experience.

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    Contract & Terms

    Reviewed March 4, 2025

    I find that the settlement process is great but what FDR does not tell you is their fee for each dept is approximately the amount they negotiated. They tell you there is a fee for each settlement which is fair but they do not tell you how much. Each settlement is different, in some cases it's thousands. Basically, you are not saving a penny.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Abigail, thank you for your feedback. Our fee percentage is set and only applied to the enrolled balance of each account that we settle. Because each balance is different, your fee will be different for each account but the same percentage will be applied to that enrolled balance. We are sorry to hear you are unhappy with your savings, an account specialist will re reaching out to address your feedback.

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    StaffBillingRates

    Reviewed March 4, 2025

    I was with Freedom’s program years ago, and I messed up. So, I went back in it and this time the experience has been good. The debt consultant helped me tremendously, and she explained everything thoroughly. They worked with me towards a payment plan that I was comfortable with.

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    Response from Freedom Debt Relief

    Thank you for trusting us again, Patricia! We’re happy to hear that your experience has been positive this time around and that our team was able to create a plan that works for you. Your satisfaction means everything to us, and we’re here to support you every step of the way. Keep up the great work—we’re excited to help you reach financial freedom!

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    StaffBillingRates

    Reviewed March 4, 2025

    I was told Freedom Debt Relief was the biggest company. I went with them, and their debt consultant seemed like he cared. My payment plan has changed a couple of times because I added new companies to it. Freedom Debt Relief has always been really good. I wouldn't change their service for anything.

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    Response from Freedom Debt Relief

    Thank you for your kind words, David! We're so glad to hear that your debt consultant made a positive impression and that our team has been able to provide the flexibility and support you needed. Adjusting a payment plan can be challenging, and we appreciate your trust in us through the process. We’re committed to helping you achieve financial freedom, and your feedback means the world to us. Keep up the great progress!

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    StaffBilling

    Reviewed March 4, 2025

    Once you determine what it is that will benefit your account the most; whether it's making extra payments to satisfy a debt payment plan or a settlement offer. Freedom Debt helps you to stay on track to realize your goals and with their expert help they guide you to becoming debt free. It takes time and persistence but the end result, goal should be able to be achieved with their help and guidance.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Leonard! We’re so glad to hear that you’ve found our guidance helpful in staying on track toward financial freedom. It does take time and persistence, but you’re making great progress! We’ll continue to support you every step of the way—keep up the great work!

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    Customer ServicePunctuality & Speed

    Reviewed March 3, 2025

    Been able to finally start balancing my finances a lot better. Customer service is great too when I had a few little issues. Also when it comes to notifying me and keeping on schedule Freedom Debt Relief has been awesome. Hopefully for the next two years I can finally get my life back and not worry about credit ever again.

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    Response from Freedom Debt Relief

    Hi Adam, we're so happy to hear that you're finding financial balance and that our team has been able to support you along the way! Staying on track can be challenging, but you're making great progress. Keep up the great work, and we’ll be here to help you every step of the way.

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    Loan Process

    Reviewed March 3, 2025

    Going through with this program would hurt my credit so I would rather handle things myself. I was not happy to see that this was another company than the original loan I had been pre-selected for and that I was sent to another shell company to have them apply recklessly apply to a bunch of places.

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    Response from Freedom Debt Relief

    Hi Anders, we are sorry to hear about your experience. We are not a loan company, we focus on helping our clients pay off their debt through settlements, so they can get the best savings. An account specialist will be reaching out to address your concerns.

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    Customer ServicePrice

    Reviewed March 2, 2025

    I had all of my creditors paid until I went with you. Now I has a judgement against me. Lawyers threatening me. Your fees are much higher than I expected. Just not happy. I have no idea when I will have everything paid off at this point. I received a call from your company letting me know they were trying to get a resolution to one of my creditors so they needed me to pay an extra $300 for two months. Where am I supposed to come up with that? Settlements are taking longer than I was told they would take and costing more.

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    Response from Freedom Debt Relief

    Hi Wendy, we are sorry to hear that you feel this way about our process. We understand legal accounts can be stressful and may require additional funds to ensure they are resolved in a timely manner. An account specialist will be reaching out to address your concerns.

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    Customer ServiceSales & MarketingPriceStaffBillingRates

    Reviewed March 1, 2025

    I saw the reviews and I did my homework a little bit, and I felt like Freedom was a better option for me compared to the others. They helped in reducing the amount of the debt that I originally owed. Their reps explained how it works. They told me to stop paying off the creditors and I'll put my money in a separate savings account from the funds that I use. They'll use that to start negotiating with the creditors. Their payment plan is definitely awesome. I cannot complain about it.

    Being with Freedom Debt Relief felt like a load has been taken off my shoulder. Instead of paying four different creditors, I only pay one and have them negotiate the rest. I hope they keep doing great customer service, although some of their reps are not too knowledgeable about certain situations. Their online tools are good. It would also be nice if they're able to reach the summit a lot sooner than expected

    I would definitely recommend friends to go over to Freedom. Especially if they have some outstanding debts that they want to reduce.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful review and for choosing FDR, David! We’re so glad to hear that our program has helped make your financial situation more manageable and that our team was able to clearly guide you through the process. Your feedback about customer service and the speed of settlements is truly valuable, and we appreciate your honesty. We continuously work to improve our services to provide the best possible experience for our clients. If there's ever anything we can do to further assist you, please don't hesitate to reach out. Thank you for recommending us, and we’re excited to continue supporting you on your journey to financial freedom!

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    TechPunctuality & SpeedBilling

    Reviewed March 1, 2025

    I was promised that payment would not come out till the 15th of the month. The first payment came out early. I asked for the 15th to make sure Social Security is in the account. Instead it came out on the 12th. Please correct so it doesn’t over draw our account. Thank you.

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    Response from Freedom Debt Relief

    Hi Lynn, we are sorry to hear about this. An account specialist will be reaching out to address this so it does not happen again.

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    Billing

    Reviewed March 1, 2025

    FDR has been just wonderful in dealing with my credit card debt. I can't believe we're down to one more credit card and I will be the happiest person! Anyone looking to do something about their debt should definitely make Freedom Debt Relief their first priority. I started out approximately just over a year ago and 2026 I will be debt free.

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    Response from Freedom Debt Relief

    Hi Diane, congratulations on making such incredible progress toward becoming debt-free! It’s amazing to hear that you're down to just one more credit card—what an accomplishment! We truly appreciate your trust in Freedom Debt Relief and your kind recommendation. If you ever need anything along the way, we’re always here to help. Keep up the great work, and we can’t wait to celebrate your financial freedom with you!

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    Staff

    Reviewed March 1, 2025

    I am feeling better today about myself because of this freedom I am getting from not having all the bad stuff that comes with being in debt. So in this time in a few weeks my credit score has gone up and it make me feel good about myself. So it is a good thing that this company is helping me out and doing what need to be done.

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    Response from Freedom Debt Relief

    Hi Michael, we're so happy to hear that you're feeling better and seeing positive changes in your credit score! Gaining financial freedom is an empowering journey, and we’re honored to be a part of it with you. Keep up the great work, and know that we’re here to support you every step of the way. Thank you for trusting us—we're excited to see you continue on this path to a brighter financial future!

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    Customer ServiceStaffBillingHonesty & Transparency

    Reviewed Feb. 28, 2025

    I was happy with my program overall until I was sued by a creditor and left to fight them alone. While FDR claims they have a “Legal Partner Network” that they partner with should you be sued, they DO NOT legally represent you or respond to a lawsuit on your behalf. 🤯 I was sued by a credit card company, and was not informed that I (alone, with no legal assistance) needed to file an official response to the court, and appear in court alone. Should I not have asked so many questions, In would have missed my response deadline.

    I contacted FDR and asked what the point of the legal network was. Apparently their only job is just to negotiate the debt with the creditor's lawyer. I ended up going to the courthouse alone with my 1 month old baby to file paperwork last minute since I had no idea I needed to do the legal process alone after I was already matched with a lawyer.

    Pros: good at negotiating with creditors when there is no legal issue. Cons: No legal guidance or representation should you be sued. You will have to be your own lawyer and research how to create an official legal answer, file with the court, send a copy to the creditors lawyer, and possible appear in court alone. See their misleading FAQs as well as the communication with the law firm they set me up with.

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    Response from Freedom Debt Relief

    Hi Eliza, thank you for sharing your experience. We are sorry to hear about the additional steps you had to take regarding this legal account. An account specialist will be reaching out to address your concerns.

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    Customer ServiceSales & MarketingStaffBillingLoan ProcessRatesTransparency

    Reviewed Feb. 28, 2025

    My first meeting with Freedom Debt Relief’s debt consultant was a positive experience—very friendly and thorough. After acknowledging the online ad, someone reached out to me directly for further discussions. They managed my debt consolidation well; I completed my first consolidation with them, but for the second, I didn't have enough funds. In such a situation, they suggested a loan with a sister company, which I was initially hesitant about. I preferred negotiations, but due to insufficient funds and the possibility of legal action, I went ahead with their advice. This wasn't ideal as avoiding more loans was my reason for reaching out to them initially.

    Despite this, Freedom Debt Relief clearly outlined my options and connected me with their sister company, saving me from conducting my own research. Overall, I found the service satisfactory. They consistently updated me on the payment plan's progress and sought my approval for settlements, maintaining transparency throughout the process. Although I didn't want to take out another loan, I appreciated their comprehensive information and guidance.

    I would rate my overall experience with them a 5 out of 5, including customer service and the management of my payment plan. I found the payment plan comfortable.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Jorge! We're glad to hear that your initial consultation was positive and that our team was able to guide you through the debt resolution process with transparency and support.

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    Billing

    Reviewed Feb. 27, 2025

    I would recommend Freedom Financial to all my friends and family. I'm very satisfied with my results. I need to have my payment taken out of my account on the 5th of each month. I'm very satisfied with my results and I'm glad to have FDR on my side and on my behalf.

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    Response from Freedom Debt Relief

    Hi Teresa, thank you for your kind words and for recommending FDR to your friends and family! We're thrilled to hear you're satisfied with your results. Regarding your payment schedule, please reach out to our customer service team, and we'll be happy to assist in making any necessary adjustments. We're here to support you every step of the way!

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    BillingRates

    Reviewed Feb. 27, 2025

    Freedom Debt Relief has taken a tremendous burden off my plate as a mother of three and a full-time educator… I am happy to pay down my debt in a manageable way as a result of high inflation and extremely high interest rates. My bills increased more than my budget.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Danielle! As a full-time educator and mother of three, we know how challenging it can be to manage finances, especially with rising costs. We're so glad we could help lighten the load and provide a manageable path toward financial freedom. If you ever need anything, we're always here to support you. Wishing you continued success on your journey!

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    StaffBilling

    Reviewed Feb. 27, 2025

    Stanley was informative but said things about other canceling or not going forward. Almost too much negative with the positive that in 4 years I would be debt free from credit cards. Stanley did answer my questions and was polite.

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    Response from Freedom Debt Relief

    Hi Alan, we are happy to hear that Stanley was able to provide you with the support you needed! Please let us know how we can continue to support you!

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    Customer ServiceLoan Process

    Reviewed Feb. 27, 2025

    Creditors calling me and can not pay them. FDR allowing the accounts to go to collectors and destroying my fico score. Will never have anyone to recommend them. Facing eviction and can not get a loan to move on.

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    Response from Freedom Debt Relief

    Hi Robert, we are sorry to hear about the challenges you have been facing. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Feb. 27, 2025

    I am happy that I joined. They helped me with my debt, and I feel at ease like I finally have control over my situation. Customer service is very helpful. Any questions you have they are happy to answer, and they explain everything to make you understand. I would recommend this company to anyone.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Jessica! We're so glad to hear that you feel more in control of your finances and that our customer service team has been helpful along the way. Your recommendation means the world to us! If you ever need anything, we’re here for you. Wishing you continued success on your journey to financial freedom!

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    Refunds & PayoutsStaffBilling

    Reviewed Feb. 26, 2025

    I recently had an experience with Freedom Debt Relief due to financial struggles following an accident in 2024, which left me unable to pay my bills and resulted in my truck being repossessed. I found Freedom Debt Relief online and decided to reach out to them. It has been a pleasure working with them, as things have been going well so far. I didn't consider other companies but felt comfortable after contacting them. The consultant I worked with was incredibly helpful, guiding me through the entire process. Although I can’t recall her name, I remember feeling relief just speaking with her, especially since I was dealing with physical therapy at the time. Her assurance that I would benefit from their services was very comforting.

    Overall, I have been very satisfied with the quality of services provided by Freedom Debt Relief, and I would recommend them to others. If asked about my experience, I would assure friends and family that Freedom Debt Relief is a legitimate company that delivers on their promises. Working with Freedom Debt Relief has provided both mental and financial relief, and I truly believe they could help more people in similar situations. I have already recommended them to a friend. It's a commendable service and I am grateful to them for their assistance.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Eon! We're truly sorry to hear about the challenges you faced following your accident, but we’re so glad we could provide you with the support and relief you needed during this difficult time. Your kind words about our team mean so much, and we appreciate your recommendation to friends and family. Please know that we’re always here to assist you on your journey to financial freedom. Wishing you continued progress and peace of mind!

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    Customer ServiceStaffRates

    Reviewed Feb. 26, 2025

    I decided to use Freedom Debt Relief because when I initially signed up online for debt relief services, they were the company that responded to my inquiry. Their debt consultants were real good. The servvice has been real good and helpful for me. If I were to rate Freedom Debt Relief, I'd give them a perfect score.

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    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your experience, Frank! We're so glad to hear that our team was able to provide the support and guidance you needed. Your perfect rating means the world to us! If you ever need anything along the way, we're always here to help. Wishing you continued success on your journey to financial freedom!

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    Customer ServiceStaffBilling

    Reviewed Feb. 26, 2025

    I chose Freedom Debt Relief to manage my credit card debt primarily because my wife had positive experiences with them, so I decided to give them a try as well. My experience with their debt consultants has been smooth. They took note of my financial situation, and since then, they've been handling the payments and negotiations for me.

    Freedom Debt Relief maintains regular communication, reaching out every couple of weeks via text, which I appreciate. Working with them has significantly improved my life; it's freed up some money and relieved me from the constant barrage of creditor calls, which has definitely alleviated some stress.

    I haven't completed my program yet due to the number of bills I have, but Freedom Debt Relief has already managed to pay off a few accounts for me. Their professionalism and kindness throughout the process have been outstanding, and I would choose them again without hesitation.

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    Response from Freedom Debt Relief

    Hi David, thank you for trusting Freedom Debt Relief to help you on your financial journey! We’re so happy to hear that our program has provided relief and helped free up your finances. It’s great to know that our communication and support have made a positive impact. We’ll continue working hard to help you achieve your goals, and we appreciate your recommendation. If you ever need anything, we’re here for you every step of the way.

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    Staff

    Reviewed Feb. 26, 2025

    Thank you very much. GOD Blessed everyone who help me. I will recommend anyone to your program so you can help other people. There is a lot of in the world that have bad credit due to how high everyone is. Continue the GOD'S work by helping people achieve their goals.

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    Response from Freedom Debt Relief

    Thank you for your kind words and heartfelt support, Daphnie! We truly appreciate your recommendation and are honored to be a part of your journey toward financial freedom. It’s our mission to help people regain control of their finances, and knowing that we’ve made a difference means so much to us. Wishing you continued success!

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    Customer ServiceStaffBilling

    Reviewed Feb. 26, 2025

    I am incredibly pleased with FDR. It's been easier than I expected, and my debts are slowly being paid. By linking my bank account, my payment amount is automatically deducted every month. No more collector calls, which were driving me crazy. FDR is just an outstanding service, and I recommend it heartily.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Stephen! We're so glad to hear that Freedom Debt Relief has made the process easier for you and helped put an end to those stressful collector calls. It's great to know that you're seeing progress with your debts, and we appreciate your recommendation. We're here to support you every step of the way—keep up the great work!

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    Customer Service

    Reviewed Feb. 26, 2025

    The whole process of signing up was great. Since then I’ve sent a couple emails and have never received a response, which is quite frustrating. I don’t have time to call during the day, as I am at work. I have been inquiring about one of my creditors be placed at the top of the list and was told in the beginning that they would let the negotiators know but it doesn’t appear that way in my dashboard.

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    Response from Freedom Debt Relief

    Hi Kathy, we are sorry to hear that you are frustrated by the process of the program. We want to remind you that our customer service team is available 7 days a week for your convenience. An account specialist will be reaching out to address your concerns.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 25, 2025

    Once you're enrolled, you don't receive any customer service support on how to handle accounts being sent to lawyers etc. All they tell you is you have to wait until there's money in your dedicated account for them to reach out to your creditors, which in some cases can take years. Customer service reps are rude.

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    Response from Freedom Debt Relief

    Hi Jocelyn, we are sorry to hear that this has been your experience. Our legal partners as well as our customer service team are here to assist you every step of the way. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2025

    I've had great success with the program and the progress I have made with my enrolled debt. The customer service department is always helpful and knowledgeable about any issues that may arise or questions that I might have. Overall it's been a great experience and I would recommend the program to friends and family.

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    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Maureen! We're thrilled to hear about the progress you've made and that our customer service team has been helpful along the way. Your recommendation means a lot to us! If you ever need further assistance, we're always here to help. Wishing you continued success on your journey to financial freedom!

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    Staff

    Reviewed Feb. 25, 2025

    Both of the individuals who helped me were very professional and knowledgeable, they answered all my questions competently and made me feel confident in my decision. I really hope this was the right decision to move forward with managing debt.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Kenneth! We're glad to hear that our team provided you with the professionalism and knowledge you needed to feel confident in your decision. Taking the first step toward financial freedom is a big move, and we're here to support you every step of the way. If you ever have any questions or need guidance, don’t hesitate to reach out. Wishing you success on your journey to becoming debt-free!

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    Billing

    Reviewed Feb. 24, 2025

    I was struggling to pay the mins on all my credit cards and learned of the Freedom Debt Relief program and made the best decision of my life! Not only was the monthly payment to pay off the credit cards lower than the creditor's min payments the time was so much shorter to do so! Loved the program!!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Lori! We're thrilled to hear that joining Freedom Debt Relief was the best decision for you. It’s great to know that our program helped lower your monthly payments and shorten your path to financial freedom. We're so proud to be part of your journey and appreciate your kind words. Wishing you continued success and relief from financial stress!

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    Coverage

    Reviewed Feb. 24, 2025

    Freedom Financial didn’t settle a debt in time, even though I asked them to settle it first and had been using their services for over a year so I thought they had things covered. I ended up getting sued by Wells Fargo. They mentioned to me that Wells Fargo does this so it made me extra upset that they knew this was going to happen and didn’t do anything about it proactively. My baby is in the NICU born over 2 months premature and this is added stress I didn’t need to deal with and shouldn’t have needed to if they had done their job right from the beginning.

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    Response from Freedom Debt Relief

    Hi Heather, we are sorry to hear that you had to face the challenges of a legal account, while also having to worry about the health of your baby. We understand how stressful legal accounts can be, an account specialist will be reaching out to address your concerns.

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    Customer ServiceCoverageStaffBilling

    Reviewed Feb. 24, 2025

    I am confused about asking me to condone them sending in $23,000 donations to a charity of my choice. If they can do that, then why not contribute it to my account. I don't understand why my debtors are still calling me for payments. One, Credit One Bank asked that you call them. They have not heard from them

    (Freedom Debt Relief). Thank you for asking me. I sent them a note just today about partial subject we just covered.

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    Response from Freedom Debt Relief

    Hi Maxine, thank you for your review. We encourage you to review your dashboard regarding creditor calls, we have included so tips to help you manage those difficult conversations. Thank you for choosing FDR!

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    Customer ServiceRefunds & PayoutsStaffBillingTransparencyHonesty & Transparency

    Reviewed Feb. 22, 2025

    This is my second time with the program but for some reasons your team members provide many lies when I inquire about account negotiations. There is no transparency and a lot of misinformation about the negotiation process. For example I had been told several times that my large AMEX account was next for negotiations and at some point I was told that if I deposited more funds that account was next for negotiations, however the one that you negotiated was the small one and even today when I checked the dashboard I see that you have the big AMEX account as the last one on the list even though you have almost $8000 deposited in my account.

    I had been consistently paying my agree monthly payment of $560 and will continue paying it but I wonder if you truly care about the stress that all your lies are causing me because your team members keep giving me false information when I call. I am very disappointed and I don't know what has changed on your side because the first time I used your services I was very satisfied and recommended some people to your program but I don't think I will do it anymore. Please no more lies and more transparency. Thank you.

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    Response from Freedom Debt Relief

    Angel, thank you for bringing this to our attention. I am sorry this second time around you can not trust us. Based on your experience and all the stress this is causing, I want to personally reach out and see what the situation is. I hope in doing this I can figure out what might be the error and resolve this as quickly as possible. Please be on the lookout as we reach out to you as soon as possible.

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    Customer Service

    Reviewed Feb. 22, 2025

    I have had a positive experience so far with Freedom Debt Relief. When I called the gentleman, Salvatore, I spoke with walked me through every step. He explained every option that was available and which option he felt was the best for me. The process was smooth and painless. I would highly recommend this program to anyone facing overwhelming debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jessica! We’re so glad to hear that Salvatore was able to walk you through the process and help you find the best option for your needs. It’s wonderful to know that your journey with Freedom Debt Relief has been smooth and stress-free so far. We truly appreciate your recommendation and are here to support you every step of the way. Wishing you continued success on your path to financial freedom!

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    Billing

    Reviewed Feb. 22, 2025

    I was treated with respect & courtesy. Huge burden lifted off my shoulders. I recommended to friends that are experiencing debt overload & worry. Looking forward to a working relationship with Freedom Debt Relief in the future. I wish I had done this sooner and more people knew their options instead of drowning in credit card debt. Thank you Freedom Debt Relief! I can finally breathe and enjoy my life!

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    Response from Freedom Debt Relief

    Thank you so much for your kind words, Joyce! We’re thrilled to hear that you feel a weight lifted off your shoulders and can finally breathe easier. Financial stress can be overwhelming, and we’re honored to have been able to help you find a path toward relief. Your recommendation means the world to us, and we appreciate you spreading the word so others can explore their options too. We look forward to continuing this journey with you—here’s to a brighter, debt-free future!

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    Staff

    Reviewed Feb. 22, 2025

    Great work! I was skeptical, but you have done a great job with my debt. You have helped me so much. God bless! From the first conversation we had, I was put at ease. The work you have done is perfect. I’ll be out of debt in two months. I got so much encouragement and support! Teresa.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    HI Teresa, we are happy to hear that we have been able to earn your trust and your satisfaction! Thank you for choosing FDR!

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    Customer ServicePriceBilling

    Reviewed Feb. 21, 2025

    I feel it is taking way too long. 6 months to get one bank to agree to my smallest credit card is a long time. I expected a quicker response. You have 7000 dollars of my money sitting there where you charge me $100 a month for nothing. I was promised better execution.

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    Response from Freedom Debt Relief
    Hello Pam,

    Thank you for bringing this to our attention. We are sorry if we have not followed through on what we communicated. We would like to discuss this in more detail and find a resolution. An experienced Representative will be reaching out shortly. We thank you again and look forward to getting this resolved.

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    Customer Service

    Reviewed Feb. 21, 2025

    I appreciate what you're doing. And am grateful. However please contact all creditors and let them know what you're doing. Because I'm still getting calls as if they don't know what's going on. I would also like notification that this has happened so if they call I can refer them to you.

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    Response from Freedom Debt Relief

    Hi Ashleigh, I am sorry your having issues with creditor calls. Gernerally we would warn you about that and provide with a specific action to take to address those calls. Sufficient funding is requeied to enable FDR to provide its service. In general, an accumulation of 25% of a debt balance (in addition to any amounts required to make payments on ongoing previously approved settlements" will enable FDR to make a nona fide offer to settle each debt. Based on your comments I would like to investigate the matter further resolve it and set you on the right direction to take care of this. Thank you for bringing this to our attention, I will be in touch shortly.

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    Billing

    Reviewed Feb. 21, 2025

    So far everything is progressing well. Keep up the good work! I was really unsure if I had made the right decision to enroll with FDR, but, now that I see it progressing according to the plans, I am much more comfortable. Thanks FDR! I'm excited to see that my debts can be completely settled in 4 years versus the lifetime of making minimum payments and then re-using the credit so that all my cards were in a constant state of being maxed out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Jesse! We’re so glad to hear that you’re feeling more confident in your decision and seeing real progress toward financial freedom. It’s amazing to know that you’re on track to settle your debts much faster than expected! Our team is here to support you every step of the way, and we truly appreciate your trust in us. Keep up the great work, and we’re excited to celebrate your success with you!

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    Tech

    Reviewed Feb. 21, 2025

    I don’t like that $40 with fees came out of my deposit right from the start, and then $10 every month is a lot but otherwise, I’ll still have to see how everything goes with the settlements and then I’ll check back.

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    Response from Freedom Debt Relief

    Hi Deontray, we are sorry to hear that you are unhappy with the initial set up fees. We appreciate the feedback and would like the opportunity to address your concerns.

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    Customer ServiceStaff

    Reviewed Feb. 21, 2025

    And as I applied into the Freedom Debt Relief. It inspired my mother, and brother to enter the program too. Even as we just enrolled into the program. We felt good that we are in a good place to debt free relief. The program was easy to ally. And I like the way that customer service. Post how are enrollment is going. And emails me with thing are needed to keep me on track. I should have done this a long time ago. I rest at ease that Freedom Debt Relief with their experience. They are taking care of things. And I can look forward and breathe with the money I'm saving. To have a little extra being on a fixed income. Sincerely, F. **

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    Response from Freedom Debt Relief

    Thank you, Francisco, for sharing your experience! We’re thrilled to hear that joining Freedom Debt Relief has brought you peace of mind and even inspired your family to take steps toward financial freedom. It’s wonderful that our customer service team has kept you informed and supported throughout the process. We’re honored to be part of your journey and are here to help every step of the way. If you ever need anything, don’t hesitate to reach out. Wishing you and your family continued success!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 20, 2025

    I received an email stating a figure had been reached with the creditor, I reviewed the offer and agreed to the amount. A few days later I received an email telling me how much had to be repaid monthly, I replied to the email and that is all that I had to do.

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    Response from Freedom Debt Relief

    Hi Ronald, thank you for your review. We are happy to hear that you found the suupport you needed from our team!

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    Customer ServiceRefunds & PayoutsBilling

    Reviewed Feb. 20, 2025

    I am just getting started with the company. So far all I can say is great customer service. Since I am just starting no payment toward my account has been processed. Years ago I used a Debt Relief company and it was great. After all my debts had been paid off I even received money back. Hopefully this will work out the same.

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    Response from Freedom Debt Relief

    Hi Katie, thank you for choosing us to be part of your journey toward financial freedom! We’re thrilled to hear that you’ve had a great experience with our customer service so far. As you move forward in the program, we’re here to support you every step of the way. If you ever have any questions or need assistance, don’t hesitate to reach out. We look forward to helping you achieve your financial goals!

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed Feb. 19, 2025

    Professional and friendly customer services. Good communication for update or new settlement. Highly recommend Freedom Debt relief compared to other one like National Debt Relief. They helped me to switch fast and lower my payments. Thanks again for all your help to get through this difficult time!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Audrey! We're so glad to hear that our team provided you with professional and friendly service while keeping you updated throughout the process. Helping you lower your payments and navigate this journey with ease is exactly what we strive for. We truly appreciate your recommendation and are honored to support you through this time. If you ever need anything, we're always here to help!

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    Staff

    Reviewed Feb. 19, 2025

    I can’t get on my dashboard. It's not letting me get codes. Nobody seems to know how to get around something. There should be a way around it so nobody can tell me why I can’t find a way to get around it so if y’all can help me get in to my dashboard y’all can help me with that it would make me really happy so if y’all could help me out with anything please.

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    Response from Freedom Debt Relief

    Hi Eddie, we are sorry to hear about the challenges you are facing with your dashboard. An account specialist will be reaching out to address your concerns.

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    TechPunctuality & Speed

    Reviewed Feb. 19, 2025

    Slow process to resolve the situation. I thought the process will be resolved when I sign contract with you. But it’s very, very slow process… I need urgency to resolve my situation. You send a many messages, but don’t resolve my problem. The company is very complicate to resolve simple situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Alexis, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed Feb. 18, 2025

    It is an easy payment process. Making payments easy to make online. I would recommend to a friend and family member. I do not have the order number. The process was smooth and easy. Thanks for an easy process to make payments. Hopefully it will always be easy to make payments

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Robert ! We're so happy to hear that you found the payment process smooth and convenient. Making things easy for our clients is a top priority, and we appreciate your recommendation to friends and family. If you ever need assistance, we're always here to help.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2025

    Seems to be an easy process so far. I wish there was more human interaction than online though. I don't like dealing with a website, I'd rather talk to a live person to hear their advice and plan options. I have called a couple of times and find the customer service rep helpful.

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    Response from Freedom Debt Relief

    Hi Michael, thank you for sharing your feedback with us. We are happy to hear that our team has been able to provide you with the support you need.

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    Customer ServiceStaff

    Reviewed Feb. 18, 2025

    This has been a very positive experience for us. We appreciate the constant communication with how things are going, what accounts have been settled, which ones are being worked on. Your staff has been nothing but helpful, very knowledgeable, professional and very understanding. We look forward to continuing working with your company to finally get out of debt. Thank you and we will continue to recommend FDR to friends and family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Rebecca! We're so glad to hear that our team’s communication and support have made a positive impact on your journey to financial freedom. Keeping our clients informed and providing compassionate, professional service is what we strive for every day. We appreciate your trust in us and your recommendations to friends and family—it means the world to us! We look forward to helping you reach your financial goals.

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    PriceStaffBilling

    Reviewed Feb. 17, 2025

    My checking was taken from garnishment. I needed help what can be done. Basic things can't be done for 2 to 10 days and will lose all my money I put in already if I stop March's payment cause all my money plus my granddaughter money was taken also so we have no money to pay March and if it should try to go through I will have an NSF charge which I definitely can't afford.

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    Response from Freedom Debt Relief

    Hi Sheila, we are sorry to hear about your garnishment. We understand these circumstances can be challenging. An account specialist will be reaching out to address this matter.

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    Reviewed Feb. 17, 2025

    I know I just started but FDR has already settled one of my cards already. So far I’m very happy with my experience. I was very nervous about doing this but they have answered all my questions and I’ve had to change a few things but now I think I’m on the right track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Linda! We're so glad to hear that your journey with Freedom Debt Relief is off to a great start and that one of your accounts has already been settled. It's completely normal to feel nervous in the beginning, but we're here to support you every step of the way. If you ever have more questions or need any assistance, don’t hesitate to reach out. Keep up the great work—you're on the right track!

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    Staff

    Reviewed Feb. 17, 2025

    I don't feel like I understand the program very well. My credit score dropped significantly. I am worried that these creditors are going to turn me over to collections before these debts get settled. Why does it take so long? Why are you settling the larger debts before the smaller ones?

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    Response from Freedom Debt Relief

    Hi Jacqueline, we understand the waiting period can be overwhelming. We would love the opportunity to review your program with you and answer any questions you may have. An account specialist will be reaching out.

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 17, 2025

    Thank you so much for everything. You guys are doing for me and Luigi **. I cannot wait to pay all my bills. I will tell people about this, so they can also use your consumer. I have family that needs help also, when I am done I will give them all the information.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    You're very welcome and thank you for sharing your experience, Gladys! We're thrilled to hear that you're having a positive experience with us. Paying off your debts is a huge accomplishment, and we're honored to be part of your journey. Thank you for considering sharing your experience with others—your recommendation means a lot to us. If you ever have any questions along the way, don't hesitate to reach out. Keep up the great work!

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    Customer ServiceOnline & AppStaff

    Reviewed Feb. 16, 2025

    Because you have helped me a lot I am pleased with the service on the phone. Even when I had trouble with getting on my phone it helped step by step. Also it helped me with the money problem I had And started fresh with my life. It helped me live.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Daryl! We're so glad to hear that our team was able to assist you step by step and help you navigate your financial journey. It’s wonderful to know that you’re starting fresh and feeling a positive change in your life. We’re always here to support you—keep up the great progress!

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    Customer ServiceSales & MarketingPricePunctuality & SpeedOnline & AppStaffBillingEase of Use

    Reviewed Feb. 16, 2025

    I first learned about Freedom Debt Relief through a television commercial. I chose them over other options because their approach to debt resolution appealed to me. The enrollment process was smooth, and when they asked about my debts and creditors, it felt like they were taking care of most of the work, which was reassuring.

    While I've had minimal interaction with them, I've referred some of my creditors to Freedom Debt Relief and am waiting to see if my monthly payments will adjust due to additional creditors. The program seems satisfactory so far, but I've only been with them since December, and only one creditor has accepted an offer.

    Making payments is straightforward; I'm on Social Security, so I prioritize this bill to ensure it clears.

    So far, everyone I've spoken with at Freedom Debt Relief has been kind and helpful, which is encouraging. If asked, I would recommend considering Freedom over bankruptcy based on my experience. Overall, I find their website easy to navigate, and since I started with them, I haven't received any more creditor calls. This peace of mind has been a relief.

    If I were to tell a friend about Freedom Debt Relief, I'd say it's worth trying, especially before considering bankruptcy, although I'm still awaiting full resolution of my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your thoughtful feedback on your experience with us, Jacqueline. We're glad to hear that our approach to debt resolution resonated with you and that the enrollment process felt smooth and reassuring. It's also great to know that our team has been kind and helpful during your interactions. Please let us know how we can continue to support you!

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    Reviewed Feb. 15, 2025

    I am an FDR second time customer in 20 years. I am a customer of FDR sister companies as well. I know I can depend on FDR and their affiliates. Due to an accident and poor health, I am again in trouble more than 20 years after graduating from the program previously. I do highly recommend their services to those in need.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, thank you for your trust and for choosing Freedom Debt Relief again after 20 years. We’re truly sorry to hear about your accident and health challenges, but we’re honored to be here to support you through this difficult time. Your loyalty and recommendation mean so much to us, and we’re committed to helping you regain financial stability once again. If there’s anything you ever need, please don’t hesitate to reach out. Wishing you strength and a smooth journey ahead!

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    Customer ServiceTechStaffBillingRates

    Reviewed Feb. 15, 2025

    I needed help again and I was fine with the company I was already using, but I was almost graduating from it and I didn't wanna start it over again. I looked Freedom Debt Relief up on the Better Business Bureau and did research on them, and they were legit. When I spoke with them, they were so much like the one I was already working with, which I'm very impressed with. As I started working with Freedom, I noticed they keep better contact and send more emails. They keep me more up on things more often than the other company.

    What's impressive about Freedom is that their minimum debt requirement for assistance isn't overwhelming, unlike some companies that demand you to be in substantial debt before offering help. This approach showed me they're genuinely invested in helping people, not just making money. My payments are way smaller and I'll get done with the program sooner. I got my first settlement already.

    I initially contacted them with a lot of apprehensions, even shame, about my debt. However, the representatives at Freedom were comforting and did not make me feel inferior or guilty about my financial situation. By the end of our conversation, I felt understood and supported, not judged, which mattered a lot to me.

    Additionally, the debt consultants were knowledgeable and efficient. While I can't recall every detail of the conversation now, I remember feeling confident in their abilities and the information they provided was consistent without any discrepancies.

    Overall, my experience has been very positive, and I'd confidently rate Freedom Debt Relief five stars. I've already started recommending them to my friends due to their supportive and effective services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your thoughtful and detailed experience, Nichole! We’re honored that you chose Freedom Debt Relief after careful research, and we’re so glad to hear that our team has been able to provide you with the support and communication you need throughout your journey.

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    Sales & MarketingOnline & AppStaff

    Reviewed Feb. 14, 2025

    I highly recommend FDR for any and all help needed for financial help. By far the greatest set of people out there. Friendly help point me in the right direction and showed me where and how it would look in the end. The app is a great feature as well. Has short videos that help you with creditors and how to speak with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adam, thank you so much for your kind words and recommendation! We’re thrilled to hear that you’ve had a positive experience with Freedom Debt Relief. It’s great to know that our team has been able to guide you effectively, and that you’ve found the app and its helpful videos useful in your journey. Please let us know how we can continue to support you!

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    TechStaffBilling

    Reviewed Feb. 14, 2025

    I was falling behind in my debts due to medical expenses and illnesses, which led me to seek out Freedom Debt Relief. After doing my research, I found them to be one of the better options. My interactions with their debt consultants were informative; they told me about what the company was about as well as what I needed to do to sign up and how to go about doing it. They were also available to answer my questions during specific hours.

    Freedom Debt Relief requires a monthly payment for the debts included in the contract. So far, they have successfully paid off one of my debts and are working on another, albeit it's taking a bit longer due to additional debts I included. It brought my payment up, but it's not bad. With medical expenses, hospital bills and regular, everyday payments, it's a lot for right now, but this too will pass.

    Despite the difficulty, I appreciate food banks and churches exist since they provide much-needed support when times are tough. It’s also comforting to know that with Freedom Debt Relief, I won’t end up paying the full amount I originally owed to the creditors. It's been 15 years since I fell behind in anything.

    Overall, I am satisfied with Freedom Debt Relief and would give them a full recommendation, as they truly help make this challenging time more manageable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your journey with Freedom Debt Relief, Michele. We understand that dealing with medical expenses and financial challenges can be overwhelming, and we’re so glad to hear that our team has been able to support you through this process. It’s great to know that you found our debt consultants informative and helpful, and that you're seeing progress in reducing your debt. Thank you for choosing FDR!

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    Refunds & PayoutsBillingLoan Process

    Reviewed Feb. 13, 2025

    I owed over $20,000 in debts and after I spoked with Freedom Debt Relief Program, except for my one collaterized loan, they could reduce all of them into a small monthly payment of 338/month, I was thrilled! It would be for 48 months, but it would be terrific to not have that hanging over my head. Plus, I could pick the date I could start the payments.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Mark! We're so happy to hear that Freedom Debt Relief has helped you find a manageable solution to your debt. It’s great that you feel relieved and in control of your financial future. If you ever need any assistance or have questions along the way, our team is always here to support you. Wishing you continued success on your journey to financial freedom!

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    Staff

    Reviewed Feb. 13, 2025

    My debt was causing me to have high blood pressure. I felt like shutting down all the time. Then I found Freedom Debt, after having a good talk with a representative, I got all my paperwork together and handed it over to F.D. I feel better and my debt is going down, with very little contact from debtors. Thank you Freedom Debt.

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    Response from Freedom Debt Relief

    Thank you for sharing your journey, Barbara! We're so glad to hear that Freedom Debt Relief has helped ease your stress and put you on the path to financial freedom. It's great to know that our team was able to provide the support and guidance you needed. If you ever have any questions or need further assistance, we're always here for you. Wishing you continued success on your debt-free journey!

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    Customer ServiceStaff

    Reviewed Feb. 13, 2025

    They know I am deaf and won’t call me, so instead they email me what needs to do with their help. It amazes me how they respect me with communication, so I can call them with my video remote interpreter and see what going on. This helps me understand better.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Kyla! We're so happy to hear that our team has been able to communicate with you in a way that works best for you. If you ever need anything, we’re always here to help!

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    Reviewed Feb. 13, 2025

    I'm not finished with my program but so far so good. I cannot believe the stress that is off my head. I have not had to worry about anything. It's been wonderful. Just keep making those deposits. Those deposits make everything disappear. I've had some success. I want you to know if you hang in there. It happens, it's a lesson. We all had to learn they hateful for them.

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    Response from Freedom Debt Relief

    Thank you for your kind words, Victoria! We're so glad to hear that you're feeling relief from financial stress and seeing progress in your journey. Staying committed to the process is key, and you're doing a great job! If you ever have questions or need support, we're always here for you. Keep going—you're on the right path!

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    Punctuality & SpeedStaff

    Reviewed Feb. 13, 2025

    Every person I have spoken to at FDR has been very nice, and informative with information. They have taken a huge amount of stress off of me. The accounts have been worked on quickly and before the original date that was estimated. I am ready to put this behind me and FDR has been a great help

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Melissa! We’re so happy to hear that our team has helped ease your stress and that your accounts are being resolved ahead of schedule. Taking control of debt can be challenging, and we’re honored to be part of your journey. If you ever need anything, we’re here for you. Wishing you continued success on your path to financial freedom!

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    StaffBilling

    Reviewed Feb. 13, 2025

    I've had two cases so far that a lawyer had not shown up to represent me. This last case will only accept a full lump payment along with a judgment made against me. I signed up to get help and I don't know what to do now. This last lawyer got two cases mixed up.

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    Response from Freedom Debt Relief

    Hello Tayme, we are sorry to hear about the challenges you have faced with your legal accounts. We understand how stressful legal accounts can be, an account specialist will be reaching out to address this matter.

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    PriceStaff

    Reviewed Feb. 12, 2025

    I think your program is great, it is helping. One thing is I wished one debt was resolved before court, that way it would’ve been cheaper. Overall your program seems to be helping paying off my debt. Maybe not lower but it is paying off debt. So thanks for that.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Bruce! We’re glad to hear that our program is helping you pay off your debt. We understand how stressful legal matters can be, and we truly appreciate your patience throughout the process. Our goal is always to negotiate the best possible outcomes for our clients. If you have any concerns or need further support, please don’t hesitate to reach out—we’re here to help!

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    Customer ServicePriceStaff

    Reviewed Feb. 12, 2025

    It has been very grateful to have FDR to help me. Easy access to the account portal and friendly communication. It has been only over half year, and FDR already got 4 accounts settled. I'm excited about being on the right track. I hope I will be able to save up more money with FDR's assistance.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience, Chin! We're thrilled to hear that you've found the process smooth and that our team has already helped settle multiple accounts in just over six months. It’s great to know you’re feeling confident and on the right track toward financial freedom. Keep up the great work, and we’re here to support you every step of the way!

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    Staff

    Reviewed Feb. 11, 2025

    They help you feel so much better right away and always answer any questions you may have. They always keep in contact too. I needed help. Thought everything was closing in on me when out of nowhere my husband of 20 years was put in prison for the rest of his life. That left me to pay things on my own. Never even had any heads up of anything he was doing wrong.

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    Response from Freedom Debt Relief

    Hi Kimberly, thank you for sharing your story with us. We understand how difficult it can be to see a light at the end of the tunnel, but we are honored that you have allowed us to support you during such challenging times for you and your family. Thank you for choosing FDR!

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    Staff

    Reviewed Feb. 11, 2025

    "Excellent service! The team was professional, compassionate, and helped me navigate my debt with ease. They provided clear guidance and tailored solutions that truly made a difference. Their customer support was exceptional, always patient and responsive to my concerns. I felt supported throughout the entire process and saw real results sooner than expected. Highly recommend for anyone seeking financial relief and a fresh start. This service is a game-changer for managing overwhelming debt!"

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    Response from Freedom Debt Relief

    Hi Stepheny, we are happy to hear that you had a pleasant experience with our team! Thank you so much for allowing us the opportunity to support you!

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    TransparencyCommunication

    Reviewed Feb. 11, 2025

    Very good client service. Really keeps me posted and up to date with everything. The person working with me is very pleasant and always checks in with me to see if there is anything she can do. I would really recommend this to anyone who wants to get out of debt.

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    Response from Freedom Debt Relief

    Hi Duane, we are happy to hear that you appreciate our program updates! Thank you for your feedback and for allowing us the opportunity to earn your trust!

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    StaffBilling

    Reviewed Feb. 10, 2025

    I want to be debt free and able to start saving some money. I have been trying to pay off my debts but is not possible and paying just the minimum amount has not been helpful. I will like to know when the debt will be paid off to the credit card company. Thank you for helping me to accomplish this goal.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ugonma, thank you for sharing your goals and commitment to becoming debt-free! It’s understandable how frustrating it can be when minimum payments don’t make a big impact. If you’d like an update on your settlement progress and estimated payoff timeline, we recommend reaching out to our customer service team. They’ll be happy to provide you with the details and support you need. You’re on the right track, and we’re here to help you every step of the way!

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    Customer ServiceStaff

    Reviewed Feb. 10, 2025

    I was very skeptical at first to call Freedom Debt Relief, however, I knew I had to do something regarding my debt and take back control over my life! Freedom Debt Relief was very patient with me and worked very hard to ensure I understood all services that were available to me in taking control of my finances and getting rid of my debt! Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Sophia! It’s completely understandable to feel skeptical at first, but we’re so glad you took that important step toward financial freedom. It’s great to hear that the team was patient and helped you feel confident in your decision. Keep up the amazing progress—you’re taking control, and that’s something to be proud of!

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    Staff

    Reviewed Feb. 9, 2025

    Overall, I've used them before years ago and was so pleased that, as I was in need again of financial help, I came straight to them. They understand and are patient and care about the individual as they help with any and all questions, and helping to get the debts settled for less.

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    Response from Freedom Debt Relief

    Hi Christopher, we are happy to hear that our team has been able to support you every step of the way! Thank you for choosing FDR!

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    StaffBilling

    Reviewed Feb. 8, 2025

    Contacting you guys can be difficult. There's a point in your automated system it doesn't accept any answer no matter what button you push. I've had a hard time getting in contact with the guy that helped me set up my account. The process of taking payment was easy though.

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    Response from Freedom Debt Relief

    Hi Emma, we are sorry to hear about the challenges you have faced while trying to reach us. An account specialist will be reaching out to address you feedback.

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    BillingLoan ProcessRates

    Reviewed Feb. 8, 2025

    Hard decision to do. But we were drowning in bills. Paying high interest in loans. Medical bills that demanded higher amounts. Left us with $50.00 to live on. American freedom. Understood. And didn't make us feel like we were the lowest form of life. Offered a real solution. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, we understand how hard it can be to take the first step to becoming financially free. We want to congratulate and encourage you on this journey, and we want to reassure you that we are here for you every step of the way!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 8, 2025

    I made contact, they talked to me, came up with a plan-which I love. Now I'm just waiting for my job interviews this week. I need to get this stuff cracking. I may be to wait for my taxes to get back though. I need to call and get the date pushed back if I can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jennifer, we are excited to hear about your interview. Please let us know how we can support you during this transition!

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    Punctuality & SpeedStaffBilling

    Reviewed Feb. 7, 2025

    Excellent negations were done in a good timely fashion that lowered my monthly bill plus saved me up to 70% on a credit card. I would definitely recommend Freedom Debt Relief to anyone. Negotiations were done quickly and the offer was very good. Now I have extra money to spend for necessary things.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Robert, we are happy to hear about your progress! Thank you for your recommendation!

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    Reviewed Feb. 7, 2025

    This has been a lifesaver for myself and my husband. It was such a burden lifted off my shoulders that I didn’t have to struggle so much. Whenever I have a little extra money, I put it in my dedicated account knowing that I am getting closer to being debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Felicia, we are happy to hear that the program has made a positive impact for both you and your husband! Thank you for choosing FDR!

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    StaffBilling

    Reviewed Feb. 7, 2025

    Freedom Debt Relief guides you thru complete eliminating YOUR DEBT. They look at your reasons of how you got there and definitely explain how to get rid of it. I'm 76 and it just got out of control due to dealing with non professional business in my case and credit cards that mounted up. I have extremely medical at this time and I encourage Everyone signing up they'll get rid of the stress and teach or show how not to get caught in the future. I strongly recommend this company and definitely thank them for getting me straight. I'm a Disable Navy Veteran Everett l.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Everett, your recommendation means a lot to us. Thank you for allowing us to the opportunity to earn your trust and for choosing FDR!

    TechPunctuality & SpeedRefunds & PayoutsStaffBillingFollow-Through

    Reviewed Feb. 7, 2025

    What Freedom Debt Relief does NOT tell you when they are encouraging you to join the program are two very important things. First they say it will affect your credit slightly, wrong my credit score went from 725 to 400, then all my creditors whom I'd been in good standing with for years cut my available credit to $500 from a $19,000 available credit in my AMEX card which they told me to keep open. Then systematically my other creditors whom I'd weren't enrolled in the program started canceling all my cards. I'd never been late, all my bills were being paid on time, but I was drowning in debt. I knew I needed help, so it did do what they said it would do, they got debt forgiveness in all the enrolled cards.

    What they failed to tell me was all that debt, to the tune of $35,000 became income and has to be reported to the IRS. So I'll probably be back in the hole again trying to pay back the Govt. Additionally, I am still paying the rest of the debt I owe to a company that they pushed me off on with a story that it would be a benefit for me to enroll in and 100% pay the debt off to those enrolled creditors. But now I'm paying more than I was combined that the total of all my cards. The only benefit is that I'll be debt free in 3-4 yrs instead of 20.

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    Response from Freedom Debt Relief

    Hi Barbara, we are sorry to hear that you feel this way about your program. Our team is focused on providing you transparent information during enrollment, on your Debt Resolution Agreement, and during your welcome call. An account specialist will be reaching out to address your concerns.

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    Customer ServiceStaffBilling

    Reviewed Feb. 6, 2025

    The customer service agents have been knowledgeable and very courteous when answering my questions and dealing with my concerns. I have had several creditors who have been critical of the program and demanding either payment or working directly with their companies to resolve my payment issues, sometimes in a somewhat threatening manner. FDR's customer team has been invaluable in helping me handle such calls. I really appreciate the kindness and professionalism.

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    Response from Freedom Debt Relief

    Hi May, we are happy to hear that our team has been able to provide the guidance and support that you needed when handling those challenging calls. Thank you for choosing FDR!

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    Sales & MarketingOnline & AppStaffCommunication

    Reviewed Feb. 6, 2025

    The FDR team is easy to communicate with and understands the issues I’m dealing with. Text messages and the app help keep me informed. Once I was able to explain the issues, your associates showed concern then reassured me. One issue is when adding additional creditors. The information I was given was to add it on the app. Bottom line- help is always available when needed.

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    Response from Freedom Debt Relief

    Hi Vanessa, we are happy to hear that we have been able to assist you whenever you have needed additional support. Thank you for allowing us to earn your trust and for choosing FDR!

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    Customer ServicePunctuality & SpeedStaffBillingTransparency

    Reviewed Feb. 6, 2025

    Enrolling with Freedom Debt Relief was easy and quick, and they've been very efficient and helpful at settling debts. I've already settled two and working on the third. They get on it right from the get-go. Mostly, the communication is over emails or text messages, but they stay in touch with me and give me updates. They also have tutorials that people can take on managing their money and save it. I would recommend Freedom Debt Relief to anybody if they're having debt problems or if they have a lot of credit cards. They're a good company and I've not had any problems with them.

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    Staff

    Reviewed Feb. 5, 2025

    Very helpful, efficient, easy to work with, knowledgeable, wonderful experience. Was amazed that was able to obtain clarification and that Freedom Debt Relief was able to accommodate a date change to accommodate the deposit date of my social security and retirement checks. Was a pleasant experience and easy to get the change done so expeditiously.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Peter! We’re so glad to hear that our team was able to assist you efficiently and accommodate your needs with ease. Providing a smooth and stress-free experience is our goal, and we’re happy we could make the process convenient for you. If you ever need anything else, we’re here to help!

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    Customer ServiceStaff

    Reviewed Feb. 5, 2025

    I am currently very impressed and happy with Freedom Debt Relief. They have been able to help me lower my debts. Which in turn has eliminated calls, emails and mail from creditors. I would highly recommend anyone with debt that has become unmanageable contact them. They are true to their in assisting with lower your debt.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your positive experience, Alice! We're thrilled to hear that Freedom Debt Relief has been able to assist in lowering your debts and bring you peace of mind by eliminating those creditor communications. Your recommendation means a lot to us, and we're proud to be part of your journey to financial relief. If you ever need further assistance, we're here for you every step of the way! Thank you again for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 5, 2025

    Every time I contact FDR...the staff is friendly, nice and knowledgeable. I love this company and the service they provide. They have helped me tremendously. I feel like I will have a successful life when I am finish with my program. I feel like the weight of the world 🌍 has been lifted off of my shoulders. I have told everyone in my family not to mention my friends how much this company has changed my life and my outlook on my life. My husband has even noticed the change in my attitude. I smile more and outlook seems bright.

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    Response from Freedom Debt Relief

    Hi Donna, thank you for your review! It’s so heartwarming to hear how much of a positive impact Freedom Debt Relief has had on your life. It’s wonderful that you're not only feeling more financially secure but also noticing the boost in your attitude and overall outlook. It’s amazing how freeing it can feel to have that weight lifted off your shoulders. Thank you so much for sharing your journey—your story is truly inspiring!

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    Customer ServiceStaffFollow-Through

    Reviewed Feb. 4, 2025

    I have had amazing results. I am now debt free. Everyone was very helpful. All I had to do was give them the information. I would check in every now again which was easy as they would send emails when I needed to confirm anything. Recommend greatly. No luck involved. It was all them that helped and did what they said they would.

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    Response from Freedom Debt Relief

    That's fantastic to hear, Heather! Congratulations on becoming debt-free! It's great that the process was so smooth for you and that the team at Freedom Debt Relief kept everything clear and manageable. Thank you for sharing your experience! Your recommendation means a lot!

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    StaffBilling

    Reviewed Feb. 4, 2025

    Starting in this program was a lifesaver to help consolidate and reduce my debt. The payments were manageable within my means, and over the course of 4 years, I have slowly gotten to a point where I can feel the weight lift. I am very satisfied and would recommend this to anyone who is struggling with overcoming their debt, like I did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for sharing your experience with us, Karen! We’re thrilled to hear that the program has been a lifesaver and that it has helped you manage and reduce your debt over time. It’s amazing to see the weight lifting as you make progress, and we’re glad to have been part of your journey. Your recommendation means the world to us, and we’re here to support you every step of the way as you continue toward financial freedom!

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    Customer ServiceStaff

    Reviewed Feb. 4, 2025

    I appreciate dealing with customer service. They treat me like they have known me for a while. Very professional and respectful. Every time I have called they don't just bark out instructions, they are always willing to walk me through my issues. I would hate to see my friends or relatives get in financial trouble like me, but if they did I would recommend Freedom Debt to them.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful feedback, Johnny! We’re so glad to hear that our customer service team has made you feel supported and valued. We strive to provide clear guidance and a respectful experience, and it means a lot to know that you would recommend us to others. If you ever need further assistance, we’re always here to help!

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    Staff

    Reviewed Feb. 4, 2025

    FDR has been a great program. I have no complaints about it. Would recommend to a friend. They have been very helpful when It comes to reducing the amounts of debt that I have owed over the past few years. They are great with answering all my questions. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your positive feedback, Haciby! We’re glad to hear that you’ve had a great experience with our program and that we’ve been able to help reduce your debt. It’s wonderful to know that our team has been able to answer your questions and provide the support you need. We truly appreciate your recommendation!

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    Customer ServiceStaff

    Reviewed Feb. 4, 2025

    I am happy with the results I have received thus far. They have helped reduce the amount I owe my creditors in a timely manner. If I have questions, customer service has been very friendly in assisting me the entire time. I would highly recommend over filing bankruptcy to anyone. Thank you for assisting me in getting me back on track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Stephanie! We’re so happy to hear that you’re pleased with your results and that our team has been able to support you throughout the process. Your recommendation means a lot to us! We’re here to help you stay on track and move toward financial freedom.

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    Staff

    Reviewed Feb. 4, 2025

    Freedom has helped us toward the path of reducing debts. Great job. They also provided us with legal assistance for creditors filing suit against us. The dashboard for Freedom helps us track our journey to the end of the process. They gave excellent instructions from the beginning, on how to communicate or not with creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Morris! We’re so glad to hear that Freedom Debt Relief has been able to guide you on your journey to reducing debt. It’s great to know that our legal assistance and dashboard have provided the support and clarity you need. We appreciate your trust in us and are here for you every step of the way!

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    Staff

    Reviewed Feb. 4, 2025

    Only had 2 Lawsuits filed against me using this method! Not bad I suppose! 🤣 If you are in to lawsuits and that kind of thing, highly recommend! Otherwise my accounts that I signed up are settled. Oh and my credit is absolutely destroyed. They don't really make all of this clear upfront.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Prentiss, we are sorry to hear about your legal accounts, but are happy to hear all of your accounts have been settled. Credit impact is part of the process but it is temporary as stated in your agreement. An account specialist will be reaching out to address your concerns.

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    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2025

    This has been a wonderful experience so far! I am very pleased with the ease of the system so far. Everyone has been extremely helpful and I am excited to get out of debt. Thank you Freedom Debt Relief for helping me! I can not wait to reach my goal of complete debt relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind words, Stephanie! We’re thrilled to hear that you’ve had a wonderful experience with us and that our team has been able to support you on your journey to financial freedom. Thank you for choosing FDR!

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    Customer ServiceStaffBilling

    Reviewed Feb. 3, 2025

    It is very frustrating to keep getting threatening phone calls and I keep telling them I am going through a hard time and I am trying to make payments but they don't care. This is the first time I have done this and I don't know if I made the right decision or not.

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    Response from Freedom Debt Relief

    Hi Rickey, we understand how frustrating and overwhelming it can be to receive creditor calls, especially when you’re doing your best to manage your situation. Please know that you’re not alone—this process takes time, and we’re here to support you every step of the way. If you haven’t already, we encourage you to reach out to our customer service team so we can discuss ways to help you navigate this challenge as well as resources available.

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    PriceBilling

    Reviewed Feb. 2, 2025

    I thought this was going to be great but it wasn't. I asked how much would they take from my payments and they told me $9.95 a month. I was paying $376 biweekly and noticed that they were taking about $30 every payment. They made settlements for 3 of my accounts within the first month, which made me happy and excited. When I looked at my account again I noticed that more money was going towards fees instead of my settlements. I was never informed about any type of fees beforehand.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leticia, we are sorry to hear about the confusion. Our settlement fees are only charged after we have been able to obtain a settlement per account. Our settlement fee is typically broken into several payments or charged in full depending on other factors regarding your program. An account specialist will be reaching out to address your concerns.

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    BillingRates

    Reviewed Feb. 1, 2025

    I just want to make my payment on time with a reasonable amount cause I’m on a fixed income and don’t want to have to pay fees and high interest. It will be easier for me to have Freedom Debt Relief to work with me and get these bills paid and I am not going to use anymore credit cards until these bills are paid.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bonnie, thank you for sharing your experience and commitment to becoming debt-free. We understand the importance of staying on track with a reasonable payment plan, especially on a fixed income. Our team is here to support you every step of the way and ensure a smooth process while avoiding unnecessary fees and high interest.

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    Customer ServiceContract & TermsSales & Marketing

    Reviewed Feb. 1, 2025

    I have tried to get ahold of the Gentleman I started with, he is a ghost or this is a scam. Don't mean to be rude or disrespectful, needed questions answered. Not a response to any of my calls. When we talked last he told me I would be getting a copy of the agreement and have yet to receive one.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sharion, we are sorry to hear that you have had challenges when trying to contact our team. An account specialist will be reaching out to address your questions.

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    BillingRates

    Reviewed Jan. 31, 2025

    I really appreciate them taking time to work with me to get all of My debt put together & looked up. It took a while getting them all there, but they were great working with me. I'm hoping that getting my payment going toward the bill and not the interest each month will get it paid off a lot quicker, it seems I've been paying these forever!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Sheila! We truly appreciate the time you took to share your experience. We understand how overwhelming debt can feel, and we’re glad we could assist you in settling your debt and managing your payments. Your commitment to the program is key, and we’re excited to help you work toward financial freedom.

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    Sales & MarketingLoan ProcessFollow-Through

    Reviewed Jan. 30, 2025

    FDR has provided all service as advertised and presented. As such, my cases have all been settled and now transferred to a consolidation loan. I am only disappointed that I did not utilize FDR first. I am only unsettled for utilizing another company first which did not honor as advertised.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Wilbert! We’re thrilled to hear that Freedom Debt Relief met your expectations and helped you successfully settle your debts. While we understand your frustration with your previous experience, we’re glad you found the right solution with us. Thank you for choosing FDR!

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    Staff

    Reviewed Jan. 30, 2025

    They helped me reduce my debt. Really happy with the outcome. I didn’t have to worry about any negotiations just had to confirm I was happy with the results and click of a button it was done. I would recommend for anybody trying to reduce and get back up on your feet

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    Response from Freedom Debt Relief
    Thank you for your kind words, Holger! We’re so happy to hear that the process was smooth and stress-free for you. Helping you reduce your debt and get back on your feet is exactly what we strive for, and we’re glad you’re pleased with the outcome.

    We truly appreciate your recommendation and are always here if you need any further support. Wishing you continued financial success!

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    StaffLoan Process

    Reviewed Jan. 30, 2025

    They made it easy to get my debt paid off, also worked with me on getting a loan to get it all paid off sooner so I can get this all put in my past so I can move on with my life. I thank Freedom Debt Relief so very much for helping me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Stephania! We're thrilled to hear that our team was able to make the process easier for you and help you find a solution to pay off your debt sooner. Your commitment to financial freedom is inspiring, and we’re so glad we could support you on this journey.

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    Staff

    Reviewed Jan. 30, 2025

    I've had no issues with this company. So far, they've helped me negotiate 3 debts and I just started with them. To me, it's great progress. I would not have been able to do this on my own. The amount I pay them monthly is the same amount and then some to all my debt collectors. I was drowning and now I'm not.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Wanda! We're thrilled to hear that you've already seen great progress with your debt negotiations. It's our goal to provide relief and a clear path forward, and we're so glad to know that you're feeling a sense of financial relief.

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    StaffBillingFollow-Through

    Reviewed Jan. 29, 2025

    I have been working with Freedom Debt Relief over the last couple of months and they have exceeded my expectations. I was welcomed in by one the Freedom Debt Relief representatives who was very personable and instantly demonstrated financial knowledge. I feel secure in the fact they are doing what they said they would do concerning negotiating my debt and setting up appropriate payment plans.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your wonderful feedback, Laurielee! We’re delighted to hear that your experience with Freedom Debt Relief has exceeded your expectations. It’s great to know that our team made you feel welcomed and provided the financial knowledge needed to help you feel secure in the process.

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    Customer Service

    Reviewed Jan. 29, 2025

    I am very stressed and I do not like all the calls I am getting. I am not feeling confident of this process. I have not heard good things from other people and want to be assured this process works. Do I need to answer all the call?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lori, we are sorry to hear that you feel this way regarding creditor calls, we understand how important this is and we are here to help guide you through those tough conversations An account specialist will be reaching out to address your concerns.

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    Customer ServiceOnline & AppBillingRatesTransparency

    Reviewed Jan. 28, 2025

    I recently chose to work with Freedom Debt Relief after having a frustrating experience with another service years ago. What stood out to me about Freedom Debt Relief was their transparency; everything was laid out clearly from the start, and so far, everything has aligned with their program descriptions.

    They collaborated with me to establish a payment plan that fits comfortably within my budget, which I appreciated. In terms of service quality, I am currently happy with what I have received from Freedom Debt Relief.

    However, one point of concern for me is the account management on their website. While it's convenient to check progress through the dashboard, I wish there was an option to remove an account online without needing to call customer service. For example, I managed to settle an account with Citi independently, and it still appears on my Freedom Debt Relief dashboard. It would be more efficient if I could update such changes myself online.

    Overall, despite this minor inconvenience, I would still rate Freedom Debt Relief highly for their service and transparency.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Annie, thank you for sharing your experience with Freedom Debt Relief! We’re thrilled to hear that our transparency and tailored approach to your payment plan have made a positive impact. Your satisfaction is incredibly important to us, and we appreciate your trust in our service.

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    Customer ServiceStaffBillingTransparency

    Reviewed Jan. 28, 2025

    Updated on 09/12/2025: It was reassuring to know there was someone there to understand my situation and also willing to help me sort through the rubble of what I felt my life had become. I appreciate the time taken to explain all the details, and the time taken to help me understand my role and that of FDR. It was so helpful and in no time at all, I have been able to get mostly out of debt. The phone calls have ceased and the pressure relieved. It finally seems like life is coming back together 1 piece at a time and I am so thankful that FDR has helped to make it that way.

    Original: I had several questions and tried to reach out to the person that was helping me, but now, it seems he hasn't the time to communicate with me. I have to know what to say to these people who are calling every hour. Now that I have ceased payment, they have ramped up calls.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Leticia, we understand how overwhelming creditor calls can be. We have resources available in your dashboard that can help guide you through those tough conversations. An account specialist will be reaching out to address any other questions you may have about your program.

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    StaffBilling

    Reviewed Jan. 28, 2025

    Troy was amazing as he explained all my options and worked with me to find the best choice. He was patient and attentive. He explained each detail for me and did not get irritated when I didn't understand something. He also explained my payments and explained the process in an easy to understand manner. I am very pleased to have worked with him.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words and for sharing your experience, Lindsey! We're thrilled to hear that Troy provided you with the patience, clarity, and attentiveness you deserved. Ensuring that you feel informed and confident in your decision is our top priority.

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    PriceBillingRatesTransparency

    Reviewed Jan. 28, 2025

    Updated on 07/11/2025: We got 1 cleaned out nicely Thank you very much. The next bill is US Bank and that looks good at that price. I was looking at Discover card but that's coming up next so were in in a good coelom. I hope we go for the Walmart card next after that because I want to leave the other 2 for last.

    Original Review: The people have been straight & forward with me all the way as far as I know.. They said my credit rating would drop and would go back up after about maybe a few months or a year. Credit cards would start being offered. But I don't use them for anything, I use cash or debit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Anthony! Transparency and honesty are at the core of what we do, and we're glad to hear that you've felt informed throughout the process. It’s great to see your commitment to managing your finances wisely, and we’re here to support you every step of the way.

    Verified purchase
    PriceStaffBillingRates

    Reviewed Jan. 27, 2025

    They are going to save me a lot of money. I am very happy with my decision to let this company help me get rid of my high credit card debt without paying so much money in interest charges. The representative that helped me sign up for the program was very helpful and explained everything to me very well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience, Rene! We’re thrilled to hear that you’re happy with your decision and that our team could assist you in tackling high-interest credit card debt. It’s great to know that our representative provided clear and helpful guidance throughout the enrollment process. Thank you for choosing FDR!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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