Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
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Reviewed June 10, 2025
Freedom Debt Relief has helped tremendously. I would have never been able to do this myself. They even helped when the account was taken to court. Freedom Debt Relief has a team of lawyers that negotiate on your behalf. Thank you Freedom Debt Relief for all the things you do to help me get in good financial shape. Much appreciated.
We appreciate you taking the time to leave us a review, Denise! Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!
Reviewed June 8, 2025
I thought this was a debt consolidation loan, not a debt relief program. I would rather use my money to pay my cards now than my credit crashing due to this program. And I can't get anyone to answer when I try to call to cancel and when I email, they say that I have to call. Please stop marketing this as debt consolidation and be honest with people about what this does.
We're sorry to hear about your experience and would like to address your concerns. An account specialist will be reaching out to you soon.
Reviewed June 8, 2025
I dealt with 1 other debt relief company National Debt Relief. You will be paying all sorts of fees you don’t know about. That’s all I’ll say for now. I was a little wary signing with Freedom Debt. They completely turned it around for me. They are very transparent where you is paying. How much you have left in your account. I love this company!!!
Thank you for your praise, Lisa! We are here every step of the way, and can't wait to see what the future holds for you.
Reviewed June 7, 2025
So far so good. I reached my first settlement and looking forward to the second settlement. I'm going to stick with the process and in the next 24 months I should be debt free. I would recommend that it’s better to get help with debt relief than not doing anything.
Congratulations on your first settlement, Rochelle! We’re excited to get the ball rolling and look forward to securing the best possible savings across your accounts.
Reviewed June 7, 2025
Everyone at FDR Freedom Debt Relief are So Polite, So Caring and The Staff is OUTSTANDING. I have spoken to many Representatives, and they are So Kind. They are WONDERFUL They are all helping me get my LIFE BACK. I feel very fortunate to have chosen them to represent me. Thank You Freedom Debt Relief. I am Most Grateful.
Thank you for all your kind words, Bruce! Welcome to the Freedom Debt Relief family. We are happy to support you every step of the way to getting your life back.
Reviewed June 7, 2025
I would have given them a 5, but I tried to enroll a new debt and was told no. They were very nice and professional, but they did not explain that I could not enroll a new debt. The option is given, but I was told no. This is going to hurt me financially. I have not received an answer from my agent.
Thank you for your feedback, Jane! We strive to get better every day. If you have any additional information you would like to share with us on the matter, please don't hesitate to reach out to our Client Services team—call (800) 655-6303 or email support@freedomdebtrelief.com.
Reviewed June 7, 2025
I am so happy to have found FDR. They have put me on the right track to resolve a lot of debt. I don't have to worry about anything. Just make my payments and they do the rest for me. They are a blessing. Their representatives are always available for questions and any help you may need. I highly recommend this company to anyone.
Thank you for sharing such a wonderful review! We are thrilled to hear that Freedom Debt Relief has helped put you on the right track with your debts, bringing peace of mind. Our team loves hearing that our representatives are readily available and supportive, making the process effortless for you. We truly appreciate your recommendation and are honored to play a role in your journey to financial freedom. Thank you for choosing us!
Reviewed June 7, 2025
The Freedom Debt Relief Program is a very good program. The only negative is how it destroys your credit. My credit rating has dropped considerably since joining this program. Some of credit card companies have not been contacted as of today. The idea of the program is great. The baggage that's comes with the program is the only issue I have.
Thank you for sharing your thoughts on the Freedom Debt Relief Program. It's great to hear your appreciation for the goals of the program. We understand the frustration around the impact on your credit score and communication with credit card companies. Rest assured, this is a common part of the process as we work towards negotiating your debts. Should you need assistance or updates on your account progress, please don't hesitate to contact our customer service team. We're committed to supporting you on your journey to financial freedom.
Reviewed June 7, 2025
So far, service has been good. I did send an email with a question about making a payment to support and never heard back. Since that time, I believe I have figured it out myself. We have just started with this program and hopefully it all goes according to plan.
Welcome to Freedom Debt Relief, Marcia! We’re excited to work with you toward a brighter financial future. Please don't hesitate to reach out to our Client Services team if you need assistance—call (800) 655-6303
Reviewed June 6, 2025
Freedom Debt Relief helped me when I was at my lowest and had no other options. I’m grateful for the opportunity that has changed my whole life around. Trusting the process and patience is the biggest piece of advice I have! I felt like everyone turned their back on me and FDR showed up when I needed it the most. Thank you and God Bless you all!
Thank you so much for your kind words and sharing your experience with Freedom Debt Relief. We are happy to hear that our program has relieved some of your stress, financially.
Reviewed June 5, 2025
Not I can say but this company was great before and still great now. What a blessing. Could not have found a better business. Thank you Freedom Debt Relief. You have my vote. I will recommend you to the world for your excellent service. Also you have a great team and staff that can be trusted. They're honest as well.
Thank you so much for sharing your wonderful feedback with us! We're thrilled to hear about your positive experience and your trust in Freedom Debt Relief.
Reviewed June 5, 2025
I signed up for this program hoping to get some relief from my overwhelming debt, but it turned out to be one of the worst decisions I’ve made. Despite making monthly payments into the program and trusting them to negotiate on my behalf, I ended up getting sued by the company I owed the most to. To make matters worse, I still had to pay the full amount of that debt — plus legal fees — even after months of participating in the program. The legal support they promised was minimal to nonexistent, and I felt completely unprepared and misled. In the end, I’m deeper in financial stress than before, with nothing to show for the time and money I invested. I do not recommend this service to anyone looking for real debt relief. Do your homework and explore other options before trusting a company that overpromises and underdelivers.
We're sorry to hear about your experience in the program. We would like to address your concerns, and an account specialist will be reaching out to you soon.
Reviewed June 4, 2025
I now have a judgement against me because of one of my cards. It's now been about a year of making on time payments and there are still several cards that haven't been negotiated. So I would imagine more judgements to come. I have had a major change in my income due to losing my job in November but I still made and am making my payments. So fair is really the best I can give.
We're sorry to hear about your experience and would like to address your concerns. An account specialist will be reaching out to you soon.
Reviewed June 4, 2025
I have just enrolled in Freedom Debt Relief and now missed 4 payments. My initial FDR payment is June 16th. I am very nervous about this process but look forward to living within my budget and having less stress in my life. Michael, my consultant who signed me up is very confident in this process.
Welcome to Freedom Debt Relief, Cheryl! We’re excited to work with you toward a brighter financial future. Please don't hesitate to reach out to our Client Services team if you need assistance—call (800) 655-6303 or email support@freedomdebtrelief.com.
Reviewed June 4, 2025
Communication has been horrible. I signed up for this so that I would be less stressed and I seem to be more stressed than I ever was. I’ve had things go all the way to court and a judgment they put on me in court because of the failure to follow through with things even after I called with all the information or I sent the information nobody would contact me to tell me if they needed something more or Anything. It’s just bad communication.
We're sorry to hear about the communication in the program, we would like to address your concerns. An account specialist will be reaching out to you soon.
Reviewed June 4, 2025
I had started my debt recovery with a heavy heart, I felt so bad about the debt I incurred. My husband had a long and hard disease and I had to use credit cards to pay back the debt. I reached out to the individual companies, but neither credit card company was willing to negotiate. After enrolling in FDR almost 2 years ago, I am so close to paying off my the first credit card and this month I began paying on the second one. I could not have accomplished this without the assistance of FDR. I am so grateful for this company.
Thank you for sharing your heartfelt experience with us. We deeply appreciate your kind words. It's inspiring to hear how resilient you've been during such challenging times and how our program has played a role in your financial journey. We're thrilled to know we could support you as you work towards paying off your debt. Remember, we're here for you every step of the way. Please don't hesitate to reach out if there's anything more we can do for you. Thank you for being part of the FDR family.
Reviewed June 4, 2025
One thing I don't appreciate is when my main place where I bank calls me to settle 2 accounts and I tell them that I'm with Freedom Debt Relief and they tell me, "You haven't even contacted them." They want to know what's going on. So contact them to let them know what's going on.
Thank you for your feedback. We would like to address your concern, and an account specialist will be reaching out to you soon.
Reviewed June 3, 2025
They have already settled 2 debts, and I was very pleased with the amount. I will continue recommending them to people I know who need help. Once some other things settle down in my life, I would like to bump up my payments to speed up the process of getting completely out of debt, aside from my vehicle.
Congratulations on your first settlements, Lisa! We’re excited to get the ball rolling and look forward to securing the best possible savings across your accounts.
Reviewed June 3, 2025
We can't be happier with the help we're receiving from everyone at Freedom Debt Relief. Everyone, including customer service, the legal department, and the law firm assigned to help with court cases. Getting on board with FDR was the best decision we made. Thanks to everyone for all of their help.
Thank you for your kind words, David! Yes, we are here every step of the way, and are excited for the future when you reach the finish line!
Reviewed June 3, 2025
From the first time I spoke to someone about me consolidating my debt, they walked me the entire process and I can't help to say that I'm forever grateful. I've come a long way and I hope to continue to stay on this path of generating any more debt, but if I do, I know I can always count on Freedom Debt to assist me.
Thank you for your kind words, Delana! Congratulations on your progress and your goal of staying debt free!
Reviewed June 2, 2025
I was drowning in debt, and I came across FDR And I made the phone call. However, with all the scams are going around. The rep that I spoke with reassured me that is a legit program. At first it was hard because I paid my bills before I went food shopping. They are there every step of the way.
We're delighted to hear that you're already feeling relief from your debt, and yes, we are here if you need anything throughout your program.
Reviewed June 1, 2025
Call and talk to a lady about paying off one of my accounts. Gave an extra $700 that was supposed to take care of an account. And it was put towards a different account leaving my other account still open. I’ve tried several times to pay stuff off and always seem to get the runaround. Keep getting excuses on why this happened. The blame was thrown back on me. If I had been given the proper information to start with, we would not be having this problem now. No one can explain to me exactly what happened to the rest of the money that I gave them. Would love to talk to a manager. Feel free to get in contact with me.
We're sorry to hear about your experience, and would like the opportunity to discuss it with you further. An account specialist will be reaching out to you soon.
Reviewed June 1, 2025
I love freedom debt relief..Help me get the help I need and get back on my feet..Keep me updated with my account..I recommend anyone.Right now I know of anyone that is interested ..But I will always keep them in mind..Any time I call I get great customer service ..you guys are doing a great job..Thank u..I will always make my payments on time
That’s wonderful to hear, Barbara! Keep up the great work! We're proud to support you on this journey.
Reviewed June 1, 2025
After fully realizing how little my debt is being settled for and how much INSANE amounts you are charging in fees, this was actually the poorest financial decision ever. I am getting the same offers if I call myself to creditors and not forking out thousands of $$$ for a company to do nothing. I'm getting a settlement soon and will be withdrawing from your program and settling debts myself. Zero communication from an actual person either. Poor customer service.
We're sorry to hear about your experience, and would like to address your concerns. An account specialist will be reaching out to you soon.
Reviewed May 31, 2025
The system works great. It just takes a long time. I've had credit repair agencies in the past, that did it in a few months. These agencies no longer exist for some reason, maybe because I didn't have to accumulate a certain amount of money before anything can be processed and even if it was a lot more convenient, I guess I'll take what I can get, verdad.
Thank you for sharing your feedback, Joe! We're here to help every step of the way. Keep up the great work, and that graduation date will come.
Reviewed May 30, 2025
Making great progress toward my goal to settle and eliminate credit card debt. Per FDR, next estimated settlement should be October 2025 - December 2025. So far, Freedom Debt Relief have been easy to work with. They're helpful and professional. I look forward to being debt free soon. I can keep track of every debt that's resolved anytime, anywhere. That's very helpful.
Thank you for your kind words, Vivian! We’re happy to hear that your initial experience with our team has been positive. If you ever have questions or need guidance, we're here for you every step of the way.
Reviewed May 30, 2025
Great organization to use for my debt consolidation. I have been a client since 2023. I would recommend FDR to anyone, friends, family and coworkers also. The money FDR uses is your money that is held in an account that is set up for them to negotiate with each creditor individually and confidential between you and them.
That’s wonderful to hear, Roger! Keep up the great work—you’re doing an amazing job, and we're proud to support you on this journey.
Reviewed May 30, 2025
Good work and trust. This days is hard to trust to someone, however, at the moment Freedom, has been helping me to pay my debts. I will recommend to anyone that is in debts and haven't find some solutions about, to call them and discuss your financial issues, and I am sure that they will find a solution for you. I will like to say Freedom thank you for your help to solving my financial issues.
work and remember, we're here to support you every step of the way.
Reviewed May 30, 2025
Recently a creditor became impatient and filed a legal process to recover our debt to their institution. The legal department of Freedom Debt Relief went right to work and resolved the issue before the lawsuit went forward. We are now approaching a half-way point through the program. Thank you Freedom.
That’s wonderful to hear, Larry! Keep up the great work—you’re doing an amazing job. We're proud to support you on this journey, and please reach out if you need any assistance on the way to the finish line.
Reviewed May 29, 2025
It’s frustrating how unavailable agents are after they have you sign up with this program! Makes me feel that a mistake was made signing up to this program! Times are already hard without companies breathing down your neck! Should have went to bankruptcy instead! Unable to get any response at all! Just someone reading scripts.
We're sorry to hear about your experience. It's our goal to provide attentive support to all of our clients. We appreciate you bringing this to our attention. An account specialist will be reaching out to you to address your concerns and review further.
Reviewed May 29, 2025
Get help with my debt consolidation in helping getting my loans paid off and get myself out of financial struggle. Trying to pay my loans that I opened due to covid and right now struggling with the inflation and barely making ends meet. I'm living paycheck to paycheck which is causing me to fall behind on bills and buying food to feed my kids.
Welcome to Freedom Debt Relief, Pricillia! We’re excited to work with you toward a brighter financial future. Please don't hesitate to reach out to our Client Services team if you need assistance—call (800) 655-6303 or email support@freedomdebtrelief.com.
Reviewed May 29, 2025
So far so good. I am so glad I decided on this program. In such a short period of time, they have been able to settle a big debt I had acquired. It was with ease of not having so much stress I was experiencing. I look forward to being debt free. It's like starting over again in a positive manner.
Congratulations on your settlement, Wyntress! We're delighted to hear that you're already feeling relief from your debt, and we look forward to seeing that relief become even better. Please do not hesitate to reach out to Client Services if you need anything along the way.
Reviewed May 28, 2025
I feel I was misled in thinking that FDR would pay my debts with the $700+ a month that I'm paying you. I haven't received any settlement offer that was less than what the card company offered me to settle. I'm paying FDR and still having to pay the settlement. What am I paying you for?
Michael, we appreciate you taking the time to leave us a review. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed May 28, 2025
I haven't been in the program but for about a year and a half. Just last week I resolved my first debt. Can't say too much as far as success but I am chipping away at the debt. And more importantly, not making more. Settlements are low and the fees are reasonable.
Thank you for your feedback, Richard, and congratulations on your first resolved debt! We love to see that you are not making more debt, and look forward to your program graduation date!

Reviewed May 28, 2025
My program was 5 years long. They are slow in negotiating accounts so you have creditors nagging you for years. My last account took nearly 5 years before they started negotiating even though the whole account could be paid in its entirety with the money that was in my dedicated account. A good portion of the money they did negotiate on my behalf went to fees so I essentially paid probably 20% less than if I didn't use FDR.
I ended up being sued by the last creditor. FDR put me with an attorney that would give me no information. I still don't know if I have a court settlement on my credit or not. I have not received the response to the court filing. They wouldn't give me info when I asked through email because you couldn't call them. FDR still hasn't taken responsibility for not negotiating the last account in a timely manner. The money was in the account for at least a year. There was no action on my account for 2 years. It should never have been a court filing. I would not use this company if hindsight were 20/20.
We're sorry to hear about your account concerns. An account specialist will be reaching out to you soon.
Reviewed May 27, 2025
I have been with this company for many years in hopes that I’d get help paying off 2 credit cards. Not only did they lower my debt by just a few dollars, they charged me 25% of my debt which means I ended up having to pay more than if I had just payed to the credit cards. Customer service is a joke. Each time I’ve called with questions regarding my account/payments, I was told something completely different each time down to amount I owed. These people are trying to charge hardworking people out of more money and in this economy it’s just not right.
As I’ve gotten close to paying off my debt, I was told I needed to deposit extra amounts and each time I sent it, I was told by a different rep I didn’t send enough or needed to pay more. None of these people are on the same page and made this process incredibly frustrating and stressful. Anyone who has the option to get their debt paid off please do not trust this company as you’ll end up paying more money than you owed to begin with. Spare the headache and stress on yourself and either arrange a payment plan with the debt collector or go to a different company. As a young adult with no knowledge of debt, I should have looked into this company closer years ago before I enrolled with them.
We're sorry to hear about your experience being enrolled in the program, we would like to address your concerns. An account specialist will be reaching out to you soon.
Reviewed May 26, 2025
A little over 25 years ago I worked with a debt management company and I negotiated settlements. Actually, I was very good at it and even set some records. But I don't hold a candle to the representatives at Freedom Debt Relief. They have turned negotiating settlements into an art form!
Thank you so much for sharing your experience, Stephen! We are delighted to hear such kind words about our team at Freedom Debt Relief. We take great pride in our negotiating capabilities, and it's an honor that you consider our representatives skilled in their work. We are thrilled to have the opportunity to assist you on your journey to financial freedom. If you have any further questions or need support, our team is always here for you. Thank you for your compliments and for choosing Freedom Debt Relief to help you succeed.
Reviewed May 25, 2025
Hello, So far I have had a good experience with FDR. They seem to be very thorough and professional. l needed to rearrange a few things due to an unexpected repair. Thankfully, your associate was able to help me. Thank you for all your help, solving this situation. Thank you, Betty
Hi Betty, we are happy to hear that you are satisfied with our service! Thank you for choosing FDR!
Reviewed May 25, 2025
In 2018, I called Freedom Debt Relief to help with my debts because I owed $51,000. One of my debts was Discover Card and I owed them $26,000. My other 5 debts were $25,000. I had seen advertisements saying that if you owe over $10,000 in credit card debt, Freedom Debt Relief can help. I already had a great payment schedule with Discover and did not want to include them in the FDR negotiating since I already had 5 accounts with $25,000 due. But the Freedom Debt Relief representative said he could not help me unless I included the Discover account with the other 5 accounts. This turned out to be misinformation on FDR's side and it took me 2 extra years to pay off Discover and I spent an extra $5600 in Freedom Debt Relief fees trying to pay off Discover.... all because this FDR rep lied to me probably to make a higher commission on my account.
They continually lie saying they saved me money when in honest, total reality, the Discover account cost me $31,600 instead of a lower amount Discover and I agreed to. (Which was $20,000 that Discover and I agreed upon). My credit is still crappy and they ignore this problem because all my accounts were over 120 days late in payments. It is an awful company to work with and hope you don't use them because most people end up regretting it!
Hi Richard, we are sorry to hear that you feel this way about your program savings. An account specialist will be reaching out to address your feedback.
Reviewed May 25, 2025
This debt relief company is the greatest.. They have helped me to see there is light at the end of credit card tunnel.. So glad I joined them for help.. Their staff is amazing.. So polite and helpful and I was drowning in debt.. Afraid to open my mail. Then received an ad on my phone for FDR and called right away.
Thank you for sharing your wonderful experience with us, Margaret. We're thrilled to hear how our services have helped illuminate your path to financial freedom. It's rewarding to know that our team made a positive impact during a difficult time for you. We're grateful you found us, and we'll continue to work hard to maintain the supportive and effective service you've come to appreciate. If there's anything more we can do, please let us know. We're here to help!
Reviewed May 24, 2025
So far so good. I am just beginning this route of debt ending so I'm not quite suited how I'll feel in a few months. But right now I golden. I'll be certainly willing to tell you when our if I'm unhappy about something. Or if I have questions I'll be sure to call and ask and get answers right away.
Hi Jessica, thank you for sharing your experience. We are happy to hear you feel comfortable reaching out when you need additional assistance. Thank you for choosing FDR!
Reviewed May 24, 2025
Jeremy has been very helpful and professional. I would definitely recommend this to friends who needed help. With medical bills and losing my pension, we have had to take out loans. I have found the communication excellent. I would certainly recommend this service for anyone needing debt consolidation. Thank you.
Hi Karen, thank you for sharing such positive feedback about your experience with Jeremy!
Reviewed May 24, 2025
They take care of all your problems. Just hand it over to them. They will handle your debt. I had a lot of debt in the beginning. Didn’t know how I was gonna get out of it. I couldn’t see the light at the end of the tunnel until I found out about FDR!!! I see the light at the end of the tunnel.
Bryant, thank you for your wonderful review and trust in our program! We wish you continue success!
Reviewed May 23, 2025
It did help with my credit cards, but the only problem was that they tell you between 3- years max 4 years, my is taking 5 years. Don't know why. And when I checked my dashboard still showing accounts that need to pay off. Is seeing like only 4 credit cards are being paid. I don't really know this program works.
Hi Rosa, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.
Reviewed May 23, 2025
Freedom Debit Relief is proving to be the best course of action for our large problem. From the first point of contact, Michael ** who impressed me with his knowledge of what needed to be done, and getting our package together quickly, and the members of your customer service are so kind and Understanding making you feel less stupid when you have to ask for help.
Thank you for sharing your experience, Aleesa! We’re so glad to hear that Michael and our customer service team were able to make a positive impact during a challenging time. It’s important to us that every client feels heard, respected, and supported—never judged. We’re honored to be part of your journey and truly appreciate your trust in Freedom Debt Relief!
Reviewed May 22, 2025
FDR communication is terrible! Y'all expect people to approve settlements without enough information! Actually, I think y'all purposely withhold important information so that participants in the program will blindly approve them without asking question or looking for better negotiations. It's also crazy that y'all charge soooo much once an account is approved. I'm going to end up paying FDR more than if I had just kept the original balances owed prior to being settled by FDR. That is a huge amount in fees!
Hi Brandon, thank you for sharing your experience. We are sorry to hear you feel this way about your program. An account specialist will be reaching out to address your concerns.
Reviewed May 22, 2025
I thought I would have more money left from my check but I just paid my bills and I only have $10 left so it doesn’t look like this is really going to help me. I’m still using a credit card to pay for things which kind of defeats the purpose of.
We appreciate you sharing your experience with us, Stacey. We understand how disappointing it can be to feel like you are not seeing the financial improvement you anticipated. We’re committed to helping our customers find a sustainable pathway forward, so an account specialist will reach out to discuss your options and provide further support. Thank you for your patience and understanding as we work together.
Reviewed May 22, 2025
Credit rating hasn't improved enough over almost 2 years. No verbal communication on your all end. Dashboard is a joke. Very seldom does it have updated information. And the website jumps around and goes on and off. I usually just end up leaving the Dashboard because it is no help.
Hi Mike, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.
Reviewed May 22, 2025
I can honestly say that through one of the lowest, most depressing, and financially challenging times in my life, Freedom Debt Relief helped find a workable path out of it. I recommend to anyone having debt problems to give them a try. If nothing else the financial planning information at their disposal is useful for many of life's situations.
Thank you for sharing such a heartfelt message, Dustin. We’re truly honored to have been able to support you through one of the most difficult times in your life. Knowing that we could help you find a path forward—and provide tools that continue to serve you—is exactly why we do what we do. Your recommendation means the world to us, and we’re so proud to walk this journey with you.
Reviewed May 22, 2025
I am currently working with Freedom and the experience has been amazing thus far. The team has helped reduce my debt nearly in half (in some cases) and are negotiating on my behalf to further pay off my creditors and give me the financial freedom I am looking for. Thanks to FDR for giving me peace of mind.
Thank you for your kind words, Ruben! We're so glad to hear your experience with Freedom Debt Relief has been amazing so far. It’s wonderful to know you’re already seeing major progress and feeling peace of mind—that’s exactly what we strive for. We’ll continue working hard on your behalf and are honored to be part of your journey to financial freedom!
Reviewed May 21, 2025
Freedom Debt was outstanding. Helped me every step of the way. Explained everything thoroughly and made sure I understood the process and what I was signing. Each customer service representative knew exactly what was going on and did not give me the runaround. Went out of their way to find programs and loan to help me get rid of debt faster and get my credit back on track. They were always looking out for my best interest. Would highly recommend them.
Thank you so much for your uplifting feedback, Ann! We're thrilled that our team could provide outstanding support and ensure clarity throughout your journey with us. It's rewarding to hear that you felt our representatives were knowledgeable and proactive in addressing your debt situation. We are committed to always acting in your best interest. Your recommendation is the highest compliment we could receive. If you need further assistance, we're here to support you every step of the way. Thank you for choosing Freedom Debt Relief!
Reviewed May 21, 2025
My creditors thus far have been very cooperative and I have seen good results in my debt reduction. I have been able to create new debt with a chance to balance overall needs better and to spend wisely now and going forward in the future. Thanks so much. My advice to others is to work together and stay positive that all will work out fine in the grand finale.
Thank you for sharing your positive experience, Mary! We're thrilled to hear that your creditors have been cooperative and that you're seeing successful results in reducing your debt. We are always here to support your journey, please reach out if there's anything more you need!
Reviewed May 21, 2025
I am overall satisfied with the program - huge help in reducing my debt!! It was challenging to pay / withdraw from Crossroads to pay my final credit card off. I understand it is procedure, but a little challenging. The other part is … all my debt has been settled and they keep withdrawing from my account to my depository account with them. I was able to place a skip withdrawal with them directly. But have to wait 30 days before refunded the overage. These are the reasons for the 4 star, but overall great program!
Thank you for your valuable feedback, Michelle! We’re delighted to hear that the program has significantly helped reduce your debt. We appreciate your patience with the procedure for settling debts and managing account withdrawals — your insight helps us understand client perspectives better. It's great to know you're pleased overall, and we look forward to supporting you towards full financial stability!
Reviewed May 21, 2025
The people at Freedomdebtrelief.com were absolutely the best at helping me navigate my situation and getting the resolution I was needing. Every person I talked to was friendly and more than helpful. I would recommend these guys to anyone! You don't have to be scared of debt as long as you make good decisions and call them.
Thank you so much for your amazing feedback, Adam! We’re so glad our team could provide the support and guidance you needed during a challenging time. It means a lot to hear that you felt welcomed and empowered throughout the process. Your kind words and recommendation truly inspire us to keep doing what we do—helping people find freedom from debt. We’re proud to be part of your journey!
Reviewed May 21, 2025
Settled in poor timing and order, didn't think about what accounts needed to be settled first, take their time so they can absorb as many fees as possible, which I should have considered before I signed. Buyer (literally) beware, think before you get talked into something you can really do on your own, with zero fees from places like this.
Thank you for bringing this situation to our attention, Linds. We apologize for any frustrations and the negative experience you've encountered with our service, including settlement timing and associated fees. It's important to us that our customers feel confident in their financial journey—but we understand that didn't happen here. A dedicated account specialist will be reaching out soon to address your concerns and provide a clearer path forward.
Reviewed May 21, 2025
I can’t imagine where I would be without FDR. They handled any legal issues, summons by creditors. My debt was negotiated down tremendously. They were always so helpful & compassionate. Always answering my questions & being available by phone. Great communication via text & email. I was told what to expect & that is exactly how everything went! Thank you so much for being there!
Thank you for sharing such a powerful message, Susan! We’re truly honored to have been able to support you through such an important chapter. It’s wonderful to hear that our team was able to provide clarity, compassion, and consistent communication every step of the way. Knowing we made a meaningful difference in your journey means everything to us. Thank you for trusting us—we’re so proud to be part of your success!
Reviewed May 20, 2025
They're great on job they do to help their customers out with their debt. Am happy with them. The workers are nice and polite and also I am saving a lot of money each and every month. I would recommend anyone and everyone to you all. I do appreciate all the hard work you all do.
Thank you so much for your kind words, Brenda! We’re thrilled to hear that you’re happy with the support you’ve received and that you're saving money each month—that’s exactly the kind of progress we love to see. We truly appreciate your recommendation and are grateful for the opportunity to help you on your path to financial freedom. Your appreciation means the world to our team!
Reviewed May 20, 2025
This has been the best experience, helping me get back on track! From the beginning to helping consolidate, it has been with ease. The staff is extremely informative and easy to work with. FDR has made the whole process amazing and would recommend to anyone that has issues with any kind of debt or needing help getting finances back in order.
Thank you so much for your kind words, Kristi! We’re thrilled to hear that your experience with Freedom Debt Relief has been smooth and supportive from the very start. It’s wonderful to know our team was able to make the process clear and stress-free for you. Your recommendation means a lot to us, and we’re honored to be part of your journey toward financial freedom!
Reviewed May 20, 2025
I spent 2 hours on the phone with company to figure out why I received court summons on an account with in program. I was told to call back after a week to check for update on account. I received a email requesting more documents that I didn’t see but when I called back over a week later I was notified they needed documents on May 9 so why did I not receive any contact other than a email requesting documents. So after a hour and half on the phone they have documents they needed to move forward and now I have to wait up to 90 days before I know what is going on so they can research to summons. Meanwhile I have to wait and I was told to call back weekly and request an update on the account so another hour weekly if not more to just find out if I have a warrant for failure to appear.
Hi Justin, we are sorry to hear that this has been your experience. An account specialist will be reaching out to address your concerns.
Reviewed May 20, 2025
They have been nothing short of helpful when I've needed. They follow up to make sure everything's working out, they're generally easy to reach and I've had even more complicated parts of this process explained very clearly. At the same time, when everything's good they let me be. No complaints.
Thank you for sharing your experience, Terrell! We’re so glad to hear that our team has been helpful, responsive, and respectful of your space throughout your journey. Clear communication and dependable support are what we strive for, so it’s great to know we’ve met your expectations. We're here whenever you need us—and cheering you on every step of the way!
Reviewed May 20, 2025
I hope everything go well. And I will follow whatever you need. When I find out Freedom Debt Relief help a lot of people and I try to give myself a chance from my mistake. So from now on after my credit clear again. I would like to start over. And I will make it happen.
Thank you for sharing your journey with us, Kevin. Taking that first step toward a fresh start takes courage, and we’re honored to be part of your path to financial recovery. We believe in second chances, and we’re here to support you every step of the way as you work toward your goals. You've got this—and we’ll be with you the whole way!
Reviewed May 19, 2025
So far it's going well. Not comfortable with all the calls and emails I received from debt owners, but I was warned about what all had to take place and I'm going with the program process. Soon as I reach the goal amount for negotiation I think I will be more at ease with it. Thank you for the help with my goal to debt freedom.
Hi Paula, thank you for sharing your experience. We understand creditor calls can be frustrating and we hope the resources in your dashboard have been helpful in managing these calls. We hope to continue to earn your trust!
Reviewed May 19, 2025
I have experienced very quick and statisfied response for all my questions. I feel comfortable with the timeframe that my debit has been reduced and is processed to be eliminated. I was very concerned with legal notices, the issue was quickly resolved. I feel that any "issues" going forward will be resolved in a timely manner.
Frances, thank you for sharing your experience! We appreciate your trust and hope that we can continue to meet your expectations!
Reviewed May 19, 2025
I had a settlement that I tried to approve many times. After giving almost $600 days before. As well as paying on it for years. You kept telling me that there wasn’t enough money. Also, I no longer own the property that this went to. I need for it to go away!
Hi Cynthia, an account specialist will be reaching out to address your concerns.
Reviewed May 19, 2025
Personnel has been very helpful through process. I would recommend this service to individuals looking to consolidate their credit card and personal loan debts. If you are wanting to become debt free in a short period of time. I don't know how to tell you much more information about this process.
Thank you for sharing your experience with us, Charles! We're thrilled to hear that our team was helpful throughout your journey. It's wonderful that our services have assisted you in resolving your debts effectively. We appreciate your recommendation and are eager to continue supporting you on the path to financial freedom. If you have any further questions or require additional information, don’t hesitate to reach out.
Reviewed May 18, 2025
We have been very happy with our program at Freedom Debt Relief. Everything has gone as expected and everyone has been friendly and informative. We are not computer savvy but you have been patient with us all along the way! With your help we are looking forward to a positive resolution of our debts. Thank you so much!
Hi Harley, we’re thrilled to read about your positive experience with Freedom Debt Relief! It’s wonderful to know that we could meet your expectations and provide the support you needed along the way. We’re dedicated to making the journey as smooth as possible and it’s great to hear that our team’s patience and informative approach have been helpful. Thank you for choosing Freedom Debt Relief, and we look forward to helping you achieve your financial goals.
Reviewed May 18, 2025
I am very much satisfied with choosing FDR program.... Do not have any complaints!.. I am happy to be in good hands!... Have all the information I need if I have any questions to be answered!... Hmmm... Do not know what else to say...other than I am pleased with the Service provided by FDR... Thank you! SLW
Thank you so much for sharing your uplifting experience with us, Shurby! We’re thrilled to hear how satisfied you are with our service and communication. It's our pleasure to provide you with all the support and information you need on your journey. Your contentment and trust mean the world to us, and we're delighted you feel well cared for. Remember, our Client Services team is always here to assist whenever you have questions. Thank you for choosing us, and for your wonderful review!
Reviewed May 17, 2025
I know it's too soon as it's only been a couple weeks. I've only made 1 payment to FDR, but this is the 2nd time a review has been asked of me. Zero debt deals have been made. I really don't like this process of just letting due dates pass & dodging calls. Can't wait for things to start being resolved.
Hi Shane, we appreciate your honesty and want to thank you for sharing your feedback with us. An account specialist will be reaching out to address your concerns.
Reviewed May 17, 2025
I have had to use this company twice sadly on my part but both times they have been great. I am thankful for all of their help. I highly recommend this company. Always helpful and supportive. My first settlement in the first few months. They have lawyers that do everything they can to keep you out of court also.
Thank you for your wonderful feedback, Totsiauna! We're delighted to hear that our team has consistently provided you with the support and solutions you needed during your settlements. It's rewarding to know that you find our services helpful and that we've managed to facilitate an efficient process while keeping you out of court. Your recommendation means a lot to us, and we aspire to maintain this level of service every time. Should you need any further assistance, we’re always here to help.
Reviewed May 17, 2025
I am able to sleep at nights due to their help. Still have a way to go and I can't wait until it's over. Loss of job can really be a big set back. I wish I had started with them earlier but was afraid they weren't until my friend told me about them.
Thank you for sharing your experience with us, Millicent. We're delighted to hear that we've been able to offer some peace of mind during such a challenging time after your job loss. It's understandable to have hesitations at first, and we're so glad your friend referred you to us. You’ve made great progress, and we’re looking forward to supporting you as you continue toward your financial goals. If you have any questions or need assistance, we're here to help. Thank you for choosing us to walk this path with you.
Reviewed May 16, 2025
Sherman was very kind on the phone, he didn’t make me feel bad for my downfall, and was able to bring up the accounts I needed help with. I am still somewhat concerned as I’ve never been in this type of situation. You are #1 out there, which is why I called and moved forward with the plan laid out for me. I will recommend you to others that are in dire straits like myself.
Hi Mikel, we are happy to hear that you were treated with respect and that you felt comfortable with the service you were provided with, Thank you for trusting FDR!
Reviewed May 16, 2025
My name is Zaeer V. I enrolled in Freedom Debt Relief in mid 2024. I was a bit skeptical at first but the representative I spoke with over the phone was very easy to speak with and seemed really honest about the program so I took a chance. I've had no complaints so far, it has helped me out tremendously. I'm down to my last credit card in negotiations and should be all done and debt free within 1 year (mid 2026). Honestly the best decision I've made with my credit, you will take a hit at first but it will correct itself in time.
Hi Zaeer, we are happy to hear about your progress and appreciate you sharing your experience!
Reviewed May 16, 2025
You are supposed to be helping your clients out of debt but yet your fees are astronomical. I would not of signed up for the program if I would of realized truly how your fees worked and cost. Your fees actually cost as much as the debt you settle for most of the time and then we get slammed at tax time. When I looked at the whole program again after I was in it, it was not what I thought and truly not helping me in the way I thought it would.
Thank you for providing your feedback regarding your experience with our program. I'm sorry to hear that the fees and the overall process were not what you expected. We understand it's important to fully comprehend the cost structures and outcomes before enrolling. I can assure you that our intent is to offer transparent service, and only collect fees once we have successfully settled a debt for you at a lower rate. We are continuously working to improve our communication to better meet our clients’ needs. To address and discuss your specific situation in more detail, an account specialist will be reaching out to you shortly. Thank you for giving us the opportunity to resolve this issue.
Reviewed May 16, 2025
My money is missing. I spent hours on the phone with an associate doing the calculations After she stated that some money that I gave to the program is missing. I never received a follow up. I should sue. Also, I authorized a payment through text, received a confirmation message but apparently it never went through. Which caused me to lose out on settlements.
Hi Dominique, an account specialist will be reaching out to address your concerns.
Reviewed May 16, 2025
Freedom Debt Relief has been a lifesaver for me. I'm so happy I got into this program. Before getting into this program, I was so stressed with all my debt, going paycheck to paycheck, and getting nowhere with my debt. I can now rest assured that my debt is getting taken care of and I now only have to make just 1 payment vs multiple different ones. Thank you, Debt Relief.
Hi Shelley, we are delighted to hear how Freedom Debt Relief has positively impacted your journey towards financial freedom. It's wonderful to know that you've found ease in making one monthly payment and that we've helped alleviate your budgeting stress. Thank you for expressing your appreciation. We're honored to play a part in this important step towards gaining financial freedom. If ever you have questions or require assistance, please feel free to connect with us. Thank you for choosing FDR!
Reviewed May 16, 2025
I was told I will complete the program in 2 years, but now I'm being told it will be 4 years! I'm not getting any help on how to talk with my creditors. One creditor told me that they don't know who Freedom Debt Relief is. I have more stress now than I did before signing up with Freedom Debt Relief. I get no empathy from customer service when I tell him how I'm feeling. You've heard the expression "living the dream"...Well I'm living the nightmare.
Thank you for sharing your experience with us, Christopher. We deeply apologize for any distress caused and truly understand your frustration with the current situation. It's disheartening to hear that your experience hasn't met your expectations, and we take this feedback seriously. An account specialist will be reaching out to address your concerns.
Reviewed May 15, 2025
This place has no humans and your bots are incredibly difficult to talk with. I can't wait to be done with your company. It's just awful. I wouldn't suggest it to my worse enemy. I have so many questions but am only referred to the dashboard which I find impossible to deal with.
Hi Linda, an account specialist will be reaching out to address your concerns.
Reviewed May 15, 2025
I am very pleased with how they are acting fast on resolving my debts. Pick them to go through you will not be disappointed. They work with each one of my debtors and set up payments if they can not be paid in full. Very pleased and customer service is amazing.
Thank you for sharing your experience, Tammy! We're thrilled to hear that you are so pleased with our fast and effective service in managing your debts. It's rewarding to know that our team's dedication to setting up tailored payment plans and delivering exceptional customer service has contributed to your positive experience. If you have any questions or further needs, we're here to support you. Thank you for recommending us as a go-to service—you are our priority!
Reviewed May 15, 2025
I have money I got from my 401k and I would like to pay everything off and Graduate because in 2 months I won’t be able to afford my current 650 a month and I don’t understand why you just don’t pay my debts off all I once. I just deposit 6k to pay all my negotiated debt and you have done nothing. Very disappointing.
Hi Mark, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.
Reviewed May 15, 2025
I feel as though the settlement fees that FDR pays themselves are ridiculously high. They also seem more focused on paying themselves BEFORE your debt is resolved. They make small multiple payments to your creditors while taking large sums for themselves. That seems backwards and counterproductive to me. And when you add in the settlement fees, you really aren't saving that much off of your original debt. You're better off taking the money that you pay them, putting it in a savings account and contacting your creditors directly and negotiating yourself. You'll save the fees that you pay them. And most likely if you are diligent about setting that money aside, you'll actually get out of debt even faster. The fees that they charge are way too high. I personally think they are taking advantage of people when people are struggling and feel like they have no place else to turn.
Hi Rebecca, we are sorry to hear that you feel this way about your program. An account specialist will be reaching out to address your concerns.
Reviewed May 15, 2025
Terrific service, the guy that helped me out to start looking into this and helped me sign up was super patient, kind and understanding. Made it very easy to follow what would happen in this program. Definitely recommend. My initial call we had to cut short but when I spoke to him again we reviewed all my payments and he recommended the best option for me.
Thank you for sharing your positive experience with us, Rosa! We're thrilled to hear that our team member provided you with patient and understanding support throughout your enrollment process. It's wonderful to know that we could make it easy for you to follow our program and that our recommendations have been beneficial. We truly value your recommendation and are committed to maintaining this level of service. If you have any questions or need further assistance, please don’t hesitate to reach out. Thank you for choosing us to meet your needs!
Reviewed May 15, 2025
The people I have spoken with here have been amazingly helpful and explained everything in a way that is easy to understand. I feel confident in my ability to get out of debt with Freedom Debt Relief. The estimated timeline of how long it will take seems reasonable and I look forward to seeing my progress.
Thank you so much for sharing your incredible experience with us, Evelyn! We're elated to hear that our team was able to provide you clear and helpful guidance in your journey to becoming debt-free. It’s wonderful that you feel confident in our process and timeline. We're thrilled to be part of your journey and eager to celebrate your progress. Please know that we're here to assist you every step of the way. Thank you for trusting us with your financial future!
Reviewed May 15, 2025
This product was sold to me as better than what I already had but it has not proven to be so far. Customer service is unable to assist with basic questions. No access to anyone who might be able to answer my questions. Clunky system. I've done the majority of the leg-work. Projection dates of negotiations are too far out. I was told multiple debts would be negotiated at once but not seeing that. I had several of these debts already in payment plans with my former company, yet no negotiations have been attempted yet. Disappointed.
Hi Tara, we are sorry to hear you feel this way. An account specialist will be reaching out to address your questions.
Reviewed May 15, 2025
I would love to say I enjoy using the FDR app. It's very easy to use and convenient. I have no problem navigating through the application. I can see everything I need right in front of me. If I have any problems I can call and they help me find my way.
Hi Courtney, we appreciate your feedback regarding our app! Thank you for choosing FDR!
Reviewed May 14, 2025
I honestly feel like I was just sold a monthly payment with no communication and very little action. If I could go back in time I have just negotiated with previous lenders and saved A LOT of money. I have paid over $7k and there is never enough money to do anything. This whole thing has felt like a scam. I will not be recommending this company to anyone....
Thank you for bringing this to our attention, Bradley. An account specialist will be reaching out to address your concerns.
Reviewed May 14, 2025
I have enjoyed working with FDR. They have help me get myself out of debt and they do all the work. I would recommend them to anyone. All staff members have been very nice and helpful. VERY pleasant. If you have questions they are always there to help and answer anything you may need.
Thank you for sharing such a heartfelt review, Sarah! It's wonderful to hear how much you appreciate the support and assistance you've received from our team. We genuinely strive to ease financial burdens, so knowing we were able to help get you out of debt and make the experience pleasant for you truly means the world to us. Thanks for your recommendation—our doors are always open to provide the help and support anyone might need. Happy to have probably have played a part in stabilizing your financial future!
Reviewed May 14, 2025
Freedom has giving me a life back. I'm not worrying about creditors calling, trying to pay the minimum payments on all my credit cards. Only one affordable payment a month, all your bills are covered, I can breathe again. I would highly recommend freedom debt relief if your bills are out of control.
Thank you for sharing your story, Karen! We're thrilled to hear that FDR has made such a positive impact on your life. It's wonderful that you're able to breathe easier knowing all your bills are covered with just one payment a month. Your high recommendation of our services is truly appreciated and echoes our commitment to helping individuals regain financial peace. Thank you for choosing us to support you on this journey!
Reviewed May 14, 2025
I received different answers from various operators about what I could do about my payment amount when my income had changed. Some kept telling me I couldn’t change the amount and each month I had to call to set amount and be grilled about why. Then a very nice man told me to talk with someone in a different department and they very pleasantly helped me rearrange my deposit. I have to say it was a difficult time for me, and the attitude of the first 6 months or so before someone helped me when I asked about the need to change.
Hi Karen, we are happy to hear that things improved with time and that you are satisfied with your experience. W appreciate your feedback and hope that we can continue to provide you with the service you deserve!
Reviewed May 14, 2025
Great company and very professional, from customer service to detailed information on all payments and closed debts from each creditor, 100% recommended, At first I was a little skeptical, but as the payments were made and the debts were settled, I realized that it is a very serious and totally transparent company.
Hi Yordano, we appreciate you sharing your experience with us! We are happy to hear we have been able to earn your trust!
Reviewed May 13, 2025
I have appreciated the time well spent. I send money in monthly, and they do the rest. Thank you so much for being with me on this journey. I have had all my accounts settled in less than two years. It is amazing and satisfying knowing I am on my way to being debt-free.
Thank you so much for sharing your experience, Shirley! We’re truly honored to have been part of your journey toward becoming debt-free. Hearing that all your accounts were settled in under two years is incredible, and we’re thrilled you found the process smooth and rewarding. Your commitment and trust made this possible, and we’re proud to have supported you every step of the way. If you ever need anything in the future, we’re just a call away. Congratulations again!
Reviewed May 13, 2025
Everything was explained and any questions I have had are answered very quickly via text or email. I am saving a ton of money that I thought I would never pay off on my own! The whole process was completed in one phone call! I am so thankful for their help!
Thank you for your kind words, Daniel! We're so glad the process was smooth and that you're seeing real savings. It's our pleasure to support you on your path to financial freedom!
Reviewed May 13, 2025
I had heard many different reviews from people. I chose to have my own experience and it has been positive so far. I already have one account that is being removed and that is promising. Other than dealing with creditors calls. That is probably the worst part. I think that paying my payments is a whole lot better than all the minimum payments I was making weren't even making a difference.
Hi Maria, thank you for giving us the opportunity to work with you—we’re so glad your experience has been positive so far! It’s great to hear you’re already seeing progress. We understand that creditor calls can be tough, but you're on the right path, and we’re here to support you every step of the way.
Reviewed May 13, 2025
I will admit I was a little nervous doing this, I got myself in a bad situation. I read the reviews before making the call. But after my initial call, I agreed to the terms for FDR to assist me, it was the best decision, they have already got 1 settlement for me in 2 months. 1 down, 4 more to go, I would not have gotten the results this fast on my own.
Thank you for sharing your experience, Dana! It’s completely normal to feel nervous at first, and we’re so glad you decided to take that step. Seeing your first settlement already is great progress, and we’re proud to support you as you continue moving forward toward financial freedom.
Reviewed May 13, 2025
This program has been most helpful in getting my credit updated and reviewed. Like a weight off of my shoulders. All staff has been most helpful and answers all my questions quickly. I have told others that are having financial problems to look up this company.
Hi Evelyn, thank you for your kind words and for recommending us to others! We're so glad the program has helped lift that weight off your shoulders. It means a lot to hear that our team has been helpful and responsive throughout your journey.
Reviewed May 13, 2025
Freedom Debt Relief has been a great help in managing and paying down my debt. They negotiated with creditors on my behalf and even provided legal support when I was served papers by a debt collector. Their assistance during that time was especially valuable. Every time I’ve contacted customer service, they’ve been responsive, professional, and helpful. I truly appreciate the support they’ve provided throughout the process.
Thank you for taking the time to share your experience, Elizabeth. We’re so glad to hear our support—especially during the more difficult moments—made a meaningful difference. It’s our goal to provide reliable, compassionate help throughout the entire process, and we’re grateful for the opportunity to walk this journey with you.
Reviewed May 13, 2025
Freedom Debt Relief has made managing my out of control credit card debt easy and worry free. One payment monthly split in two helps get rid of debt while allowing me freedom to live without the hassle of trying to figure out where my next payment will come from. I would highly recommend Freedom Debt Relief to anyone that is struggling with debt and the high cost of credit management. You won't be disappointed and the entire process was fast and easy.
Thank you for your thoughtful review, Kenneth! We’re so glad to hear the program has helped bring you peace of mind and made managing your debt simpler. It’s great to know you’ve found the process smooth and effective—we truly appreciate your recommendation!
Reviewed May 12, 2025
So far, so good, everything has went the way it was explained to me. It's just the beginning for me, but I feel with your help my debt will be resolved. I have had my first settlement, and working on a second one. So far everything has went smooth and just as it was explained to me.
Thank you for sharing your experience so far, Eric! We’re glad to hear everything is going as expected and that you've already seen progress with your first settlement. We're here to support you every step of the way as you continue on your path to becoming debt-free.
Reviewed May 12, 2025
I was very relieved when my application qualified. It has been a huge relief to know they are very capable and willing to help. People want to honest and pay their bills. Freedom Debt Relief is willing to help. I recommend calling this company. It will be very helpful for everyone, who is struggling to keep all their bills paid and find it almost impossible to keep up with rising interest rates.
Thank you for your kind and thoughtful words, Alice. We’re so glad to hear that qualifying brought you relief and confidence in the process. It means a lot to know you would recommend us to others—helping people regain control and peace of mind is exactly why we’re here.
Reviewed May 12, 2025
I was pleased as to how fast this was processed. I look forward to being out of debt. Wish I had done it sooner. I would recommend Freedom Debt Relief to anyone. They are very helpful and explain everything clearly to you. It’s a great relief to know I may be out of debt in a year. If I hear a friend say they would like to be debt-free, I will surely recommend Freedom Debt Relief.
Hi Pat, thank you so much for your kind words and recommendation! We’re thrilled to hear the process has been smooth for you and that you’re feeling hopeful about becoming debt-free. It’s our pleasure to support you, and we truly appreciate you spreading the word to others who may benefit from the program.
Reviewed May 12, 2025
What is being done about my car loan, I don't see it on here and they can take my car. I have never missed a payment until now. So what's being done about that? I need to know what to do about that as soon as possible. I think this should be addressed because I am losing my car, only means of transportation I have. So this is important for me.
Hi Kenneth, an account specialist will be reaching out to address your questions.
Reviewed May 11, 2025
I wish to have the bargained lower settlements from my creditors soon. I do recommend these company, they are a big help to all americans in debt for long periods of time. I am hoping these would resolve what I am into right now and be debt free asap. I have talked to the agents and they have done a great job with assisting me with all my needs. Thank you very much for all your help Freedom Relief.
Thank you for your kind words and recommendation, Marty! We’re glad our team has been able to assist you and that you’re feeling supported. We understand your hopes for faster settlements and will continue working hard on your behalf to help you achieve a debt-free future as soon as possible.
Reviewed May 11, 2025
So far all is going according to plan. I am able to call and get the information I need clearly and precisely. Customer service answers the calls quickly and are very helpful in their responses. Hoping that this process goes smoothly. I have not been in the program long enough to give an accurate answer as to the services rendered.
Thank you for your thoughtful feedback, Emil! We’re glad to hear that things are going smoothly so far and that our team has been helpful and responsive. We're here for you every step of the way and look forward to earning your continued confidence as the program progresses.
Reviewed May 10, 2025
They have been great. Very friendly, very helpful. Very efficient at their job. Wish I could afford to deposit more so could be done faster. If I sent an email they respond quickly. They have helpful videos and helpful ideas to talk to accounts. They keep you up to date on your accounts.
Thank you for your thoughtful feedback, Deborah! We're so glad you've found our team friendly, helpful, and responsive. It's great to hear that our resources and updates have been useful along the way. We're here to support you at your own pace—every step forward counts!
Reviewed May 10, 2025
Debt. I needed help and you guys helped out. Thank you so much, I was in heavy debt and you guys looked into and helped me out getting the creditors off my back and paying off my loans. I thank you guys a lot. Thank you guys for all your help.
Thank you for your kind words, William! We’re so glad we could help lift that weight off your shoulders and get you on the path to paying off your debt. It's an honor to support you, and we’re here every step of the way.
Reviewed May 10, 2025
Was told I could add debt. Have been trying for weeks to reach someone via email and or phone with no luck. Not impressed. Presented themselves as caring and hands on. Very disappointed. This company needs some improvement for sure. Thinking about canceling account and going with a different company.
Hi Nicole, we are sorry to hear that you feel this way about our service. An account specialist will be reaching out to address your concerns.
Reviewed May 10, 2025
Kevin was great, walked me through everything I needed to know. He made me feel like there was hope getting out of debt. Great people skills. I love the app also. It allows you to track your progress along the way to paying off the debt. I would recommend this to anyone that needs help with creditors who raise your rates to 30% and trap you into paying on credit the rest of your life.
Thank you so much for your thoughtful feedback, Michael! We're thrilled to hear that Kevin provided such helpful support and that you're finding hope and clarity in the process. It's great to know the app is helping you track your progress—we love hearing that! We're honored to be part of your journey toward financial freedom.
Reviewed May 10, 2025
Only problem I have is I didn't understand that all the deposits I make most of the money goes to Freedom Debt Relief, when you make a settlement it's on a monthly payment then take all your commission. I thought most of my deposits would go to settlements and your payments would come mostly at the end. Otherwise I am happy.
Thank you for your honest feedback, Eugene. We truly appreciate your transparency and are glad to hear you're happy overall with the program. We understand that the structure of payments and fees can sometimes be a bit unclear at first, and we’re always here to walk through the details to ensure everything makes sense. Your success and trust mean a lot to us.
Reviewed May 10, 2025
They do not do what they say they will do. I was told payments to them would be made at a later date. That was not the case, and this messed up a settlement they had completed. I am still left with their fee, and now have a new fee because they settled another account. I'm not really interested so far. I can't submit this review because it's not good.
Hi Mike, we are sorry to hear about your lost settlement. An account specialist will be reaching out to address your concerns.
Reviewed May 9, 2025
Every time I call in I ALWAYS get the most pleasant experience when doing so. I have had to move my monthly payment a couple times and there is never a problem. I am a customer service manager and it’s very refreshing to get excellent service over the phone! Keep up the good work!
Thank you for the wonderful feedback, Monique! As someone in customer service yourself, your kind words mean a lot. We're so glad each call has been a positive experience, and we’re always happy to support your needs. We'll be sure to keep up the great work!
Reviewed May 9, 2025
When I signed up 2 years ago, I was told I would never go to court. I've been served subpoenas 5 times recently for the debts I have enrolled with you, your so-called legal team doesn't go to court there, for I have had to take off work losing pay!!!! You get your 2 payments a month automatic withdraw.
Hi Leo, we are sorry to hear about the challenges you are facing, An account specialist will be reaching out to address your concerns.
Reviewed May 9, 2025
Absolutely great co. They are willing to work with you & always answer any & all questions you need to understand. Customer service assistance will help you get your problems solved. FDR has been a blessing for us. We were 76.000 thousand in debt on credit cards, we’re almost on our way to no debt.
Thank you so much for your heartfelt feedback, Billie! We’re thrilled to hear about your incredible progress—what an inspiring journey. It’s been our privilege to support you, and we’re excited to see you getting closer to a debt-free future!
Reviewed May 8, 2025
Quick response when I called for help. They listened to me but also asked how I got into my situation, so make me accountable, which I wasn’t ready to admit but then immediately helped me come up with a plan to be debt free in 4 years. Great job explaining the process and my responsibilities needed to succeed in this program. App is easy to use and has great resources to review if I have any questions.
Thank you for your honest and insightful feedback, Amy. We’re so glad our team could provide the support and accountability you needed to take this important step. It’s great to hear the app and resources are helping as well. We’re honored to walk with you on your path to a debt-free future!
Reviewed May 8, 2025
John ** called me at the perfect moment and I gladly joined up with your services when he called I was so ready to ball my eyes out, so stressed. So far so good.. You are courteous, respectful, and helpful. Thank you very much! I am a new client, I recomend this company.
Thank you for sharing your story, Vicki! We're so glad John reached out at just the right time and that we could be there when you needed support most. We’re honored to have you as a client and look forward to helping you on your journey to financial peace.
Reviewed May 8, 2025
I joined Freedom Debt Relief because I was overwhelmed with credit card debt and needed guidance. What I got instead was months of confusion, deflection, and harm to my finances and credit. In February 2025, after a change in income, I followed FDR’s instructions to stop my auto-payment and make a one-time manual payment of $588 to American Express. FDR confirmed that they received the payment—then failed to forward it to the creditor. This caused my original settlement agreement to be voided.
When the agreement was eventually reinstated, my balance had increased by nearly $2,000, and I was told that nearly $5,000 in settlement fees had already been collected. I’ve asked multiple times for an explanation or breakdown of how these charges were calculated. I’ve received nothing but vague replies and avoidance.
I also uploaded documentation about another enrolled account (Barclay/Portfolio Recovery), and FDR never took action. That debt now appears to be hurting my credit further. I’ve filed complaints with the CFPB and BBB, and the company has offered me a $500 refund in exchange for signing a legal release. That doesn’t come close to the financial and emotional cost of this experience. Be very cautious. I would not trust this company to look out for your best interests.
Reviewed May 8, 2025
Did not explain about the fee which they charge me to my credit amount Fee and no one contact me for any changes or progress about my account even though I tried to contact. Even I put enough money to cover all my accounts to paid off trying to take more money from my bank so I have to call them each time. Let them know I changed twice already.
Thank you for bringing this to our attention, Eranga. An account specialist will be reaching out to address your concerns.
Reviewed May 7, 2025
My daughter has tried Freedom Debt Relief so I went with them. It’s an excellent program to go with. I’ve been with other debt relief places and they don’t operate the same way. Freedom Debt Relief seemed concerned and was very helpful. Right now, everything is expensive so it’s a lot better than me having to pay the full debt. I pay every month. But so often, they usually send me the settlement statement and show me the amount that I owe, the amount that they offered them and what they expected. Overall, their service is excellent as you understand exactly what it’s all about.
Hi Janice, we appreciate your kind words and are delighted to hear you had a wonderful experience with Freedom Debt Relief. Knowing that our debt consultant effectively communicated and eased your concerns is truly rewarding. Thank you for your confidence in recommending our program, and it's fantastic to hear our approach has been helpful for you financially. If you have any further questions or ever need assistance, don't hesitate to reach out. Thanks for choosing Freedom Debt Relief!
Reviewed May 7, 2025
I wanted to see if I could do something to get back in shape. The organization came up on the internet, so I went for Freedom Debt Relief. The representative was very informative and walked me through the process, told me exactly what I needed to do and what would happen over time. But the thing is, they're taking their sweet time with going after these credit places for me to reduce the debt. They’re waiting for me to make deposits before they decide to negotiate with the different credit places. They settled one, but there's three more they still gotta settle. It just seems like it's a long time in between.
Thank you for sharing your experience, Dennis. We're glad to hear your initial interactions with our team left a positive impression and that our representative provided clear guidance. We understand the frustration of awaiting further settlements, and your continued feedback is invaluable as we strive to improve processing times. Our team is committed to maximizing each strategy's effectiveness and progress as quickly as your dedicated deposits can sustain. We appreciate your patience and remain focused on helping you achieve your financial goals. Please reach out directly if you have further questions or need assistance.
Reviewed May 7, 2025
I think Freedom Debt Relief can do more with contacting the debtors and letting them know what's going on to avoid the customer such as myself be back down with all the phone calls and the letters and their Freedom Debt Relief will just give them a call or send them letters and let them know what the intentions are. I think that would be a good relief off of the customers.
Thank you for your insightful feedback, Kimberely. We understand the importance of communication with your creditors and are continuously working to improve our processes to ensure customers like you are better informed. We will take your suggestion into consideration as we strive to provide the best possible service. If you have any questions or require further assistance, please don't hesitate to reach out. We’re here to support you on your journey to financial relief.
Reviewed May 7, 2025
Patient and non-judgmental! All the people I have had the pleasure to work with so far have been knowledgeable and very helpful. The website is easy to navigate and simple to use and provides transparency during the process. I am looking forward to less stress and a resolution of my debt.
Thank you for the kind words, Greta! We’re so glad you’ve had a positive experience with our team and found the website helpful and transparent. We're here to support you every step of the way toward a stress-free, debt-free future!
Reviewed May 7, 2025
Helped me knock out $30,000 in credit card debt with a manageable payment schedule, and provided flexibility for me to modify those payments at times when needed. Reduced the total paid to creditors by 50%! I’m still winding down the last couple of accounts, but my credit score is already ticking up! Thank you, FDR!
Hi Aaron, we’re thrilled to hear about the significant progress you've made, and we're grateful you chose us to be part of your financial journey. We're exceptionally pleased that the flexible payment solutions and substantial savings with creditor payments have made this process manageable for you. Watching your credit score recover is indeed an uplifting experience, and we're excited for your continued success as you wind down your final accounts. Thank you for sharing your journey with us, and we're here to support you every step of the way!
Reviewed May 7, 2025
I had an account and was supposed to have a negotiation with the debtor, but the debtor did not want to. The law firm tried to approach the debtor, and they said they didn’t want anything to do with them. I said, “That’s crazy. How did that fall out on me?” so I had to contact the people myself and solve the problem.
Freedom Debt Relief wasn't the best, but they’re doing a little something. The customer service was not that great either.
Thank you for sharing your experience, Jerry. We're sorry to hear that you faced challenges with our service. It is our objective to make these negotiations stress-free while working on behalf of our clients, and we regret any frustration this situation may have caused. We're continually looking to improve and appreciate your feedback highlighting areas where we fell short. An account specialist will be reaching out to assist you in managing any existing concerns with your account.
Reviewed May 7, 2025
I heard about Freedom Debt from my work union. Enrolling with them was simple, and communication with them is fast and right away. In seeing my progress, I always call as I like people in person and on paper. Everything has been pleasant and I haven’t had any issues so far. I will continue using them if I need them.
Thank you for sharing your positive experience with us, Isalbi! We're delighted to hear that the enrollment process was smooth and the communication has been prompt and efficient, allowing you to stay up-to-date on your progress. Thank you for choosing Freedom Debt Relief, and we look forward to assisting you further on your journey to financial freedom!
Reviewed May 6, 2025
So grateful with my coworker that heard about my situation that I was going through over years, she was the one to advise me to join this amazing company; Yes I was scared and skeptical, questions surrounding my head if yes or not to trust them, but I truly 100% recommend, always responding my emails, phone call, very attentive and caring. There's no word to describe the relief of my chaos that I was experiencing, yes it was hard but they managed to be more accessible with my biweekly check, so amazing and grateful I am. Now I can breathe and I can support my career, my son, and consider finding a better home.. Thank you to all
Hi Hilda, we're thrilled to hear about your positive experience with us and how our team’s dedication made a meaningful difference in your life. Your journey from skepticism to relief is truly inspiring, and we’re grateful that your coworker recommended us. Knowing we've helped bring you relief, enabling you to support your career and your family, is our primary goal. Thank you for sharing your experience and being part of our community!
Reviewed May 6, 2025
My account has been fully funded since February. Even after several contacts and months requesting them to speed up settlements. Although the money is available Freedom Debt continues to be slow to make settlement arrangements. Every time contact I always get a very generic answer to increase deposits, and I explain I don't have to because the account is fully funded. I want this over so I can rebuild my credit, but Freedom continues to stay on the original timeframe..
Hi Chuck, thank you for sharing your experience. An account specialist will be reaching out to address your concerns.
Reviewed May 6, 2025
Yes this an awesome company to to anyone who may need help to rid themselves of debt. They walk with every step of the way. Customers service they are there when you need them. They do their best to answer all your questions and help to find answers. They are. The best at what they do. I'm so grateful for their services.
Thank you for sharing your wonderful experience with us, Tammy! We're thrilled to hear that you found our support team attentive and helpful every step of your debt resolution journey. It's our goal to ensure your experience is as smooth and stress-free as possible. We're grateful to have been able to assist you and greatly appreciate your positive feedback. If you have any further questions or need assistance, feel free to reach out to us. Thank you for allowing us to be part of your journey to financial freedom!
Reviewed May 5, 2025
These folks go out of their way to lend a helping hand. They will walk you through the process of eliminating your debt. Your payments per month will be hundreds of dollars less per month! Just think what you're saving! Money that can be used for food, gas, clothing! Thanks Freedom!
Thank you so much for sharing your experience, Mark! We're thrilled to hear how the program has helped reduce your monthly payments and brought some much-needed breathing room to your budget. It’s our mission to walk alongside you every step of the way, and we’re so glad you’re feeling the difference. If you ever need anything or have questions as you continue, don’t hesitate to reach out. We’re here for you!
Reviewed May 5, 2025
You cannot get in touch with a Human Being to ask Questions. There are only AI Stonewalls. And when you do call, they do not listen. I am still receiving Emails telling me not to use various Cards WHICH I HAVE NOT USED IN 7 MONTHS… and when I actually got to speak with Humans about this, they assured me I would no longer receive such Emails. AND YET I STILL RECEIVED THEM.
Hi Kevin, we are sorry to hear about your experience. An account specialist will be reaching out to address your concerns.
Reviewed May 5, 2025
Although I am looking forward to some debt being paid, I kind of wish it was already happening. Also, I added some debt and have heard nothing and I really need it added. It is one of my biggest debts and if it is not paid, it may defeat the purpose. I also hope negotiations are done before I start making payments.
Thank you for sharing your thoughts with us, Heather. We understand the importance of timely communication, especially when it comes to managing debt effectively. We're sorry to hear about the delays you're experiencing, particularly with the addition of new debt and the start of negotiations. It’s our priority to ensure that your requests are prioritized, and I assure you, we are here to support every step of the project. An account specialist will be reaching out to address your concerns.
Reviewed May 5, 2025
Freedom Debt Relief is definitely a lifesaver for me. I am so glad I made the decision to reach out to them. Mr ** was so great guiding me step by step. I will, of course, recommend it to others. I feel now I can breathe, where you don’t need to worry if I can make the next payment or not. Thank you.
Thank you so much for taking the time to leave such a wonderful review, Marie. We are thrilled to hear that Freedom Debt Relief has been a lifesaver for you and that you're experiencing much-needed relief through our program. We truly value your recommendation to others, and we aim to keep supporting you on your path to complete financial freedom. Reach out anytime you need us – we're here to support your journey!
Reviewed May 4, 2025
Many of their terms were not disclosed to me upon sign up. Only after the fact did I realize this as how could I have known until all these “little” unforeseen problems started coming up. Their fees are astronomical (also not disclosed) and there was a lot of avoiding answering my questions when I was suddenly served with court papers from one creditor unwilling to settle. Very stressful ordeal for me.
Thank you for sharing your concerns with us, Trina. An account specialist will be reaching out to address your concerns.
Reviewed May 4, 2025
No correspondence other than depositing money into your account. Very disappointed with service. I have no idea if any contact has been made with IRS. Never heard from Charles even though I have requested several times for him to call me back. I have no idea what is owed to IRS. I getting notices from IRS and am told not to worry and I’m very worried.
Hi Barbara, we understand your concerns. An account specialist will be reaching out to address your concerns.
Reviewed May 3, 2025
This is a scam. They let debt sit for months and years and only settle when people get sued by the creditors and then settle for the worst rate. I have paid tens of thousands of dollars to them and my credit is WORSE than when I signed up. Absolutely terrible.
Hi Nikia, we are sorry to hear that this has been your experience. An account specialist will be reaching out to address your concerns.
Reviewed May 3, 2025
Far less than I expected from Freedom. I expected my debt to be reduced significantly more. It wasn't reduced by even half the amount. I would never recommend Freedom to anyone for resolving their credit card debt. In fact, I would urge them NOT to go thru Freedom. I had 3 Cards, they took only 2 to help me with, then barely reduced my credit card debt on the first card, and I have not heard anything from them yet concerning the second card.
Hi Gary, thank you for bringing this to our attention. An account specialist will be reaching out to address your concerns.
Reviewed May 2, 2025
Hello Deborah was very kind considerate and understanding of my plight. She walked me through every step to fill out the application and she never once had an attitude. I have called her many times to call my nerves about not paying my creditors. Always willing to help such a joy to talk to. So thankful I met her.
Thank you so much for sharing your thoughtful feedback, Karen! We're thrilled to hear that Deborah was able to provide the kind, compassionate support you needed during such a stressful time. It's incredibly important to us that our clients feel heard and guided every step of the way, and we're glad Deborah made a positive impact on your journey. Thank you for choosing FDR!
Reviewed May 2, 2025
I was most relieved 3+ weeks ago to learn that some of my debt would be removed. I am still very new in the program and have not experienced the full benefit of the program, hence I did not rate the service at the highest possible rating. I have yet to make a payment and consequently see a lender disappear.
Thank you for sharing your experience with us, Roberta. It's understandable that being early in the program might make it difficult to see all the positive outcomes right away. As you continue through your journey, please rely on us for any assistance or questions you have. Thank you for choosing our program, and we're excited to support you in moving towards financial freedom.
Reviewed May 2, 2025
I am very pleased with how fast the process went thru for one of the lenders. I wish I could have known better to find you when I started my research and started with Freedom from the beginning of the year. Thank you so much for releasing my stress and helping me overcome this obstacle.
Thank you for your kind words, Monica! We're so glad to hear that the settlement process went quickly with your creditor and that we’ve been able to help relieve some of your stress. Thank you for choosing FDR!
Reviewed May 2, 2025
I have been very pleased with being able to work with FDR again with getting back on track with paying off my debt. I appreciate the fact that they are willing to wait until my SSD check comes to make my payment. I look forward to continue working with them on getting my debt paid off. I would recommend FDR to anyone looking for help with their debt.
Hi Jeffrey, we're delighted to hear about your positive experience with FDR and your progress in working towards clearing your debt. It's wonderful to know that our flexibility coordinating with your SSD check schedule has been beneficial, and we truly appreciate your willingness to recommend us. We're committed to supporting you throughout this process and excited to help you reach your financial goals. Please feel free to reach out if there's anything more we can do for you on your journey.
Reviewed May 1, 2025
Taking a little longer than I would like but doing a great job and they are always helpful and lets us know what is going on. Would recommend this to anyone that need assistance in getting your debt down. They are good with talking things through when you need information or questions.
Thank you for sharing your experience, Rebecca! We truly appreciate your patience and understanding—while every negotiation is unique and can take time, our goal is always to get the best possible outcome for you. We're glad to hear that our team has been helpful and communicative throughout the process.
Reviewed May 1, 2025
Great experience since beginning January 2024, paying off or settling four of my six accounts to date at roughly 50% each. Great communication throughout each step. Totally recommend for the person who wants to pay what they owe, but not all the fees that go with the debit. I can breathe light again.
Hi Jennifer, thank you so much for your kind words and for sharing your journey! We're thrilled to hear that you've already settled four accounts and are finding relief in the process. It's incredibly rewarding to help clients like you take control of their finances and find room to breathe again.
Reviewed April 30, 2025
Will be so happy when we can get these settled. I am sick of the calls multiple times a day. Feel no relief. I try to send things to help with the different debtors. Just hope we can settle some of these soon before they take me to court. Can’t you call them soon to try to get this settled.
Hi Janice, thank you for your feedback. We understand how frustrating creditor calls can be. We want to reassure you that we are doing our best to get you the best savings across the board in a realistic timeframe. An account specialist will be reaching out to address your concerns.
Reviewed April 29, 2025
I have nothing but praise for Freedom Debt Relief! From the very first phone call to my last debt settlement, everyone I have spoken to has been kind, knowledgeable, understanding, non-judgmental, and professional. I would definitely recommend this company to those looking for help from the crushing weight of interest rates. Thanks FDR!
Hi Krystal, thank you so much for your kind words and for trusting Freedom Debt Relief throughout your journey! We're truly honored to have been part of your path to financial relief. It's incredibly rewarding to hear that our team made you feel supported and respected every step of the way.
Reviewed April 29, 2025
Never received the promised signed documents to be mailed to my address on file... Talked and was promised by Larissa! Called your office couple times and also left messages, NO return calls to this writing!!! This is already getting to my nerves. Payment had been taken in Apr.17, but still never gotten any copy of signed agreement documents!
Hi Estrelle, we are sorry to hear about the challenges you have faced when requesting your signed agreement. An account specialist will be reaching out to address your concerns.
Reviewed April 29, 2025
An outstanding and amazing company that has help me to get back on my path of being 100% debt free once again. I will be definitely telling all of my friends and family about Freedom Debt Relief and how they are getting me back on track with my financial independence and goals.
Thank you so much for your wonderful feedback, Joan! It means the world to us to hear that we’ve been able to support you on your journey back to financial freedom. Knowing you’d recommend Freedom Debt Relief to friends and family is the highest compliment we could receive.
Reviewed April 29, 2025
The process was simple. I was sent both a text and an email about an offer on one of my credit card debts. I read it and accepted it via text message. Freedom Debt Relief confirmed right away with a text and an email that my offer was accepted and I was on my way to resolving my debt.
Thank you for your kind words, Traci! We're so glad to hear that the process felt simple and seamless for you—that’s exactly what we aim for. Making it easy to review and accept settlement offers through text and email is one of the ways we try to make this journey as stress-free as possible. Thank you for choosing FDR!
Reviewed April 28, 2025
Updated on 06/05/2025: Freedom Debt Relief did call me but the customer service representative just wanted to know when the claims were made that my credit score will go back up after the program finishes. Overall when I voiced my complaints on the review they stated that I have to go fix things like credit on my own and didn't even let me get to the portion about cost. They hung up on me after I vocalized my concerns over my credit they did say it was bad that I even did the program because I am so young, something the original sales repersentitive that helped me sign up dis not mention. When I tried to call back to see if the call just dropped they ignored my calls. I haven't been called back again since. So customer service wise also a 1 star since they are more focused on being legally covered over actually hearing a customer out or listening to feedback.
Original Review: From what I see you get debt reduced and then the Freedom Debt Relief settlement feeis about the same as what is reduced. From there you have deposit fees plus monthly fees on top of that. It would be cheaper and better for your credit to consolidate directly with the company yourself and pay in full. I won't recommend this company to anyone as it's basically a scam and there is no way to get out of a contract once you're in.
Also they don't help boost your credit in any way. That only happens from you paying the fees yourself. The money they save before you start paying the credit card companies goes to FDR fees and isn't even used for the negotiation. They only setup the payment plan. Which you could have done yourself if you stop paying the credit card company and escalate it right that you want to close the account. TLDR; Don't work with this company. Do the consolidation yourself and you can save so much more and be in a better position credit wise.
Hi Issac, we truly regret to hear that you're dissatisfied with your experience. It's important to us that our clients feel the benefits they achieve, offset the costs associated with our program. We apologize for any misunderstanding and assure you that our goal is to aid in debt management alongside maintaining clients' satisfaction. Please allow a member of our specialist team to review your account thoroughly and clarify any remaining concerns.
Reviewed April 28, 2025
I think you should start with the highest bills first, then I would've not been sued by one of my creditors. I understand that you solved the problem but if the highest was processed first I fill the law suit would never happened. I do appreciate what you have done so far.
Carolyn, thank you for sharing your experience—we completely understand your concern. While we do our best to prioritize accounts based on creditor behavior and the funds available in your account, sometimes creditors act sooner than expected. We’re truly sorry you experienced that stress, and we appreciate your patience and understanding as we worked to resolve the situation. If you ever want to review the strategy or have concerns about specific accounts, our team is always here to walk through it with you.
Reviewed April 28, 2025
Freedom debt relief is the best and I recommend for everyone has problems with his credit and I have experienced with them almost year and a half and they do great work and they’re helpful.👍 Five stars for them. Even if any of your credit cards reported you to court they take care of you as soon as..
Thank you so much for your thoughtful review and recommendation, Nidaa! We're grateful you've trusted us for the past year and a half, and it's wonderful to hear that you've felt supported throughout your journey. Helping our clients through tough situations, including legal matters, is something we take seriously—and we’re always here to act quickly when needed.
Reviewed April 28, 2025
Amazing rep and experience Adam was beyond friendly and elite in his expertise, he made the process excellent for me. He ensured comfort, information, clarity and allowed for, even welcomed, the elephants in the room to ensure there was a clear path. Adam's attitude was always upbeat, he has incredible knowledge, is super responsive, and also just wants to genuinely help. He is a true professional sales rep but more so a humanitarian who executes amazing customer service.
Thank you so much for the thoughtful and generous feedback, Samir! We're absolutely thrilled to hear that Adam provided such an outstanding experience. Your words truly capture what we strive for—clear communication, genuine care, and a clear path forward.
Reviewed April 28, 2025
I just got Freedom debt. So I'm still waiting to see how they work. This is my first month working with Freedom Care. I'm just trying to get my debt resolved and live my life debt free. And without worrying about debt. I should have picked Freedom debt sooner. To get this resolved.
Hi Sheldon, thank you so much for joining Freedom Debt Relief and for sharing your thoughts! We're glad you’ve taken this important step toward financial freedom, and we’re here to support you every step of the way.
Reviewed April 27, 2025
Everyone is very helpful. I would recommend them if you are looking to get rid of your debt. I’m at the beginning but I’m confident that they will make things better for me. Don’t wait too long to make a decision to get out of debt because you won’t regret taking this step.
Thank you so much for sharing your experience and encouragement, Benito! We’re glad to hear that you feel confident in the program, even early on in your journey. Taking that first step toward resolving debt is often the hardest part, and we’re here to support you every step of the way.
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