Freedom Debt Relief Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
Our editorial standards
- Our editorial team reviews and fact-checks all content before it’s published.
- We rely on expert input and trusted sources to verify our articles.
- All articles published must meet our editorial standards and independence policy.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
+2 more
About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
Filter by Rating
- (26,041)
- (4,244)
- (1,660)
- (1,204)
- (1,658)
Popular Mentions
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 20, 2020
It has been great! So far I have had great experiences with everything. All the staff members have been nothing but kind, patient, and helpful. They have worked with me and helped me resolve a few of my accounts and have saved me a lot of money so far. This has helped me ever since I started my Teacher Residency and am working on a living stipend.
Amazing feedback, Eunice! We listen to our clients and find solutions to resolve your finances. We strive to provide quality customer service in each interaction. We settle clients' accounts and try to save money and time. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 20, 2020
Freedom has been wonderful and professional. I do not know where I would be without them. They have saved me from worry and stress of the Bills I was dealing with. I am now relaxed and relieved. Thank you freedom!
Thank you for taking the time to share with us, Marion. We fight for the best settlement and help you save money and time. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 20, 2020
When I searched for which was the best agency that would do the settlements and consolidation, FDR came up first. I went with them and the program is good. It's helping me clear up my debts and a lot of issues. We set the payment plan up at the beginning then they notify me every time there is a settlement that is going to happen and if I agree on it. Everything was done correctly and I should be done by February.
Thank you for the confident feedback, Kevin! Our top goal is to make sure we support our clients' every step toward a debt-free future. We are glad to hear things are going as planned for you, and you now see the light at the end of the tunnel. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 19, 2020
I am very satisfied with experience I have with Freedom Debt Relief. And I would tell others. If I would have knowing about Freedom I would used long time ago. It's nice to know that you can depend on others.
We appreciate you sharing with us today, Lisa. We listen to our clients and find solutions to resolve their finances. We are here every step of the way and will continue to improve your client experience. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2020
I like your company. It works very good and works great. Make me feel happy. I hope in the future I will give you between 10 to and introduce many friend for you. When I finish with your company I will give it to someone who will know about your company.
We really appreciate your comments in regard to your program Nancy. We are thrilled you are satisfied with the processes and willing to share it with others. Thank you for chosing Freedom Debt Relief to assist in your financial journey.
Reviewed Oct. 19, 2020
I asked for information on paying off accounts and received information I was asking about. I did not know how this worked if an account was being paid whether I could send more money and get it paid off sooner.
Linda, we are thrilled to hear that we have addressed your concerns. Thank you for sharing that publicly. We hope to continue to serve you and provide you with quality customer service. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2020
Freedom Debt Relief truly lives up to its name. With two monthly payments that are manageable, I was able to breathe at the end of each pay cycle. It's giving me the opportunity to start anew without worry of constant bill collectors calling and threatening me.
If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 19, 2020
When I originally got into this program I did a lot of research and I thought that I understood what I was getting into. Fast forward over a year later and I am totally confused with what I got myself into. I feel like I have to keep looking over my accounts because I have gotten in such a big mess. I found out through a review of my accounts with Freedom Debt Relief along with a 3rd party company that does consolidation loans and works with Freedom that I had multiple discrepancies in my accounts listed at Freedom. Some have since been corrected.
I wish I’ve never took this option of debt relief. I got accounts on collections some are not even noted on my Freedom record as such, even though all my creditor were/are mailing information about my accounts to Freedom. Freedom Debt Relief went through some type of protocol or Software change that I was not aware of until the consolidation company 3rd party that works with Freedom contacted me. I feel trapped because with such a mess on my finances and over $20,000 that were added by creditors as late fees on my account. I feel I don’t have any other choice but stay. Maybe this company is a better fit to other clients. I would not recommend it to anybody. This is just my opinion.
Reviewed Oct. 19, 2020
It was a long journey but it was worth it although I have to pay one bill full price but after that everything went smooth. Yes. I would recommend someone else and explain to them that you have to be patient.
We really appreciate your comments in regards to your debt relief program, Gladys. We strive to make the best of each situation. The ultimate goal is client's experience. We are happy to see the results of successful graudation. Thank you for choosing Freedom Debt Relief on your financial journey.
Reviewed Oct. 19, 2020
I am overall satisfied but not happy about one of the debts I had enrolled being garnished from my paychecks. Program couldn’t do anything but remove the debt and still have to make payments into program while having checks garnished from other debt. Slowly but surely.
That is upsetting to hear, Jordan. It's frustrating when creditors choose aggressive methods to collect on a balance due. We appreciate your patience and understanding while we work to obtain you the best settlements possible. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 19, 2020
So far, things have been good with Freedom Debt Relief. Whenever I call them, things are fine.
We appreciate you taking the time to share this with us today. We take every opportunity to get better in how we serve our clients. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 18, 2020
Customer service has been great with Freedom Debt Relief. At first, they said they could pay our debt anywhere between 24 to 48 months. Instead, it's actually gonna take 48 or 96 months which is double what they said initially. Still, anytime anything happens, their reps give us a call and let us know what's going on. They keep us up to date with the dashboard and how things are going. Working with Freedom Debt has helped me quite a bit. They have reduced my payments almost in half. They have done a great job for me.
Thank you for the confident feedback! Our top goal is to make sure we support our clients' every step toward a debt-free future. The length of time it takes to complete our program is estimated. Therefore your flexibility is greatly appreciated! Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Oct. 17, 2020
Veronica’s was extremely professional and so helpful. She made everything easy for me and worked so quickly. I was so happy to work with her. I wish other companies would have such a pleasant person like her. I have told many other people about your great company. Thank you so much.
Thank you for your thoughtful review, Hector. We are thrilled you have taken the first step to resolve your debt. We are glad to hear the results are to your satisfaction. We look forward to the coming success.If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 17, 2020
Everyone is great and respectful. I’m glad I went with this company. They are so kind and helpful. Every time I call I get the answers. I would recommend this place to anyone who needs a second chance. They call you back within a few minutes and if they say they will call they do. They email almost everyday with updates. They listen and don’t judge. They are willing to do what they can and they are very good. Thanks for your help.
It is rewarding to hear such great feedback about our Client Services team, Michelle. We listen to our clients and find the best solution to serve their financial needs. Its our pleasure to address and any concerns throughout the program. We make each interaction easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2020
Right now, I'm finished with the program and I’m sitting on cloud nine. I'm not burdened with those remaining bills anymore. Freedom Debt Relief is fantastic. I've been sharing the information and I'm referring them to friends and family because of the great experience I've had. We worked together, came up with what was affordable, and what I liked about it is how they divided everything up so that the game plan wasn't an overburden. They also took all the information and there were no letters or phone calls. They were awesome with how they handled my account. They were very attentive, walked me through the process, and made the whole payment process seamless. They took care of everything and that relieved a lot of stress.
Amazing feedback, Laura! We are thrilled to see your investment provide you such relief and appreciation. We work hard to find the best solution to address your needs. We look forward to your coming success. Thank you for allowing Freedom Debt Relief to be part of your financial journey.
Reviewed Oct. 17, 2020
I would recommend Freedom Debt because they work hard for you even when it doesn’t feel like it. You get check ups often telling you about the deals they’ve made with your creditors. I simply love them and the service they provide.
Thank you for taking the time to share with us, Kayretha. We want to check on our clients at each step of the program. This helps to address any issues that arise and keeps the client informed of program progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 16, 2020
I needed to update my address and the agent was friendly and helpful. The agent asked if I knew about the accelerated loan option to pay off the debt faster, I said yes, I was also asked if there was anything else before ending the call.
We appreciate you sharing with us today, Dawn. We strive to bring quality customer service in each interaction. Our aim is to make sure the client experience is the best possible and help the client as situations arise throughout the program process. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 16, 2020
Updated on 04/12/2021: Freedom Debt Relief has been a positive way to pay off my debt. Paying a certain amount every month is not easy but it has taught me discipline. And in doing so, my bills are getting agreed upon and paid off.
Original Review: It is a relief to know that my debt is being taken care of. I did not know where to begin with all of this. Hoping my credit score goes up. It is not easy by any means paying this off along with other bills but I do see a light at the end of the tunnel and I am grateful that this is possible now because of Freedom Debt Relief. Thank you.
We are excited to be part of your financial solution, Ms. Elizabeth. Thank you for sharing your experiences with us. We are thrilled for another opportunity to guide a client to financial freedom. Please let us know if you ever have any questions or concerns regarding your account. We're available 7 da! ys a week to support your needs. Thank you for choosing Freedom Debt Relief
Reviewed Oct. 16, 2020
Overall experience has been awesome! Getting my debt resolved long term is the goal. Only setback is that it would have been nice to know how far my credit would go down before coming back up. Now that it is beginning to climb back up I am getting excited and my debt is not a major concern any longer.
Excellent feedback, Andrea. We appreciate you sharing your personal experiences. It's also rewarding to hear you're beginning to experience the benefits of enrolling in our program. We are available 7 days a week to answer any questions or concerns that come up along the way. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Oct. 16, 2020
I was underwater going crazy when I decided to call Freedom Debt. I was little hesitant cause I don't always trust these things but Carlos got me through and I took the leap. They are phenomenal what they've done for me I can't even believe.
Welcome to Freedom Debt Relief! Thank you, Debra, for sharing your personal experiences with us. It's great to hear how pleased you are with our service efforts. Please know our advocates in Client Services are also more than happy to answer any questions that come up for you. We can be reached 7 days a week by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 16, 2020
We were told it would take about 4 yrs to pay off our debt. The projected graduation date just keeps moving further and further out. We are now looking at 6 years. It doesn’t feel like we are accomplishing anything but ruining our credit forever.
We appreciate you taking the time to voice your concerns today, Ms. Stephenie. Although our program length is estimated, we still want to set the proper expectations for our clients. We may have options available that will allow you to accelerate your Graduation Path. Please contact our Client Services team at (800) 655-6303 to learn what options are available to you. We hope to hear from you soon. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 16, 2020
I would highly recommend Freedom Debt Relief to them. They are understanding and relay all debits they are working on to your file. Any questions you have they will respond fast. They are working for you to help resolve your debt.
Welcome to Freedom Debt Relief, Gregory! It is an honor to be a part of your debt-free journey. Be sure to log into your Client Dashboard at www.fdrclient.com to see how great you're doing! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 16, 2020
In all honesty I never had much faith in programs truly resolving any situation to the extent that I anticipated, but I must admit that I am exceptionally proud of the way this company has done the job. So I would gladly recommend this company to anyone dealing with debt management and issues.
Thank you, Corey, for the amazing feedback! You are wise to have reservations about which services to join, especially concerning finances. It is an honor to be your financial solution to debt-relief and we appreciate you for recommending our program. Please let us know how we can continue supporting the journey. Thank you for choosing Freedom Debt Relief to be your guide!
Reviewed Oct. 16, 2020
Freedom Debt Relief saves me when I was drowning. My debt was so high. I didn’t know where to turn. Then I found Freedom Debt Relief. My life turned around. I can breath again and pay my debt. My life has taken a turn for the best.
We are thrilled to accompany your debt-free journey, Ms. Cindy. Thank you for sharing with us how our service has provided you peace of mind concerning your debts. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for putting your trust in Freedom Debt Relief.
Reviewed Oct. 16, 2020
Couldn't be happier with this service. Just make your payments on time and they do all the work for you. You get a notification when you have a settlement that you need to approve and then it's done. If you have any questions the service reps are amazing too. Love this service.
We are thrilled to be of service, Ike! Welcome to Freedom Debt Relief. It is an honor to serve your financial needs. We also appreciate you for complimenting our service efforts. Be sure to check out your Client Dashboard at www.fdrclient.com to see how great you're doing. Thank you for being the best part of Freedom Debt Relief.
Reviewed Oct. 16, 2020
Things were good this time but I feel that FDR should have been working to get us some relief with the creditors. For heavens we are in a pandemic. After all many of us were out of work for a period. Plus I feel that FDR should have waived their ridiculous fees during this time too. Fees that I feel are way too high and didn’t have a complete understanding of until it was too late.
We appreciate you for voicing your concerns with us today, Ms. Tammy. We understand Covid-19 is putting an extra burden on people right now. That's why we have created a process for clients who may be worried about how they can continue to afford the program during this time. Contact Client Services at (800) 655-6303 and we can help. Please note there might be a longer hold time than normal. We appreciate your patience and thank you for choosing Freedom Debt Relief.
Reviewed Oct. 16, 2020
I received a letter from an attorney about one of credit cards that is enrolled in program. Annette was able to help me and told me what I should do. I also had questions about adding on to the program. I faxed my paper work and am waiting to hear back. Thank you.
Thank you, Kimberly, for contacting us right away when you received the notice concerning one of the enrolled balances. It's frustrating when creditors choose litigation to collect on a balance due. We're glad to hear your concerns have been addressed to your satisfaction. Please continue to reach out to Client Services regarding any questions you have about your account. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 16, 2020
I looked online and Freedom was one of the first options I found. I looked into the website and read up on it, then went from there. The representatives listened on everything I told them. My payment is usually the same consistent amount and if I ever have to reschedule on it, they're always pretty good with it. Freedom definitely helps me pay all those payments off very easily. Pretty much, it's very helpful for getting all my payment needs done, breaking everything down into payments and visualizing all the payments. It's good at seeing everything as it's progressing in the program.
Thank you for the amazing feedback, Jesus! We are grateful to be your financial solution to debt-relief. We also appreciate you complimenting our service efforts. Be sure to log into your Client Dashboard at www.fdrclient.com to see how wonderful you're doing in our program. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future!
Reviewed Oct. 16, 2020
The main thing that made me decide to go along with Freedom was the plans that they had laid out and the way they explained everything when I talked to them. They've done a pretty good job. Any time that there are changes in my account, they contact me promptly. And my ability to respond to them is very easy. I can do a response through whatever is most convenient for me. It could be through text, email, or phone call. I have access to view my account 24/7 and their customer service has been pretty spot-on for me. Freedom has been a pretty straightforward program and pretty simple too. I wish is to could pay them more so I could get my debt paid off faster. They said it would take approximately five years, give or take, with the current plan that I'm doing. We're pretty much on par for that.
We appreciate your exciting feedback. Thank you, Jessie, for taking the time to share your personal experiences. It is an honor to be considered as your financial solution to debt-relief. Also, a great job utilizing the Client Dashboard! This is a resourceful tool that allows you to monitor the progress you're making. Keep up the amazing job and thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2020
Very Friendly, Eager to help you find a way out from under your debt, made to process very easy!! They give the tools you need to keep creditors at bay! Plus you will keep a Real Person Contact Info in case you need it!
Thank you for sharing your amazing feedback, Ms. Sheri! It's rewarding to hear how pleased you are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com to see how great you're doing! Thank you for being the best part of Freedom Debt Relief.
Reviewed Oct. 15, 2020
We thought it would take a lot more time to reach settlements, we appreciate your help. We know what accounts we have and do not need to be asked, about accounts that we did not list. Would like a more personal communication, when are asked about any other accounts. Thanks for you help so far.
Thank you for your feedback, Mr. Larry. We understand clients appreciate consistent communication regarding their account details. If you have not already done so, we encourage you to create a log in and password on the Client Dashboard at www.fdrclient.com. This will allow 24 hour access to view your account details. You can also chat with us during business hours if you have any questions. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 15, 2020
UPDATED 3/15/2021: Staff are always friendly and informative. Helping to make informed decisions. Response time is quick and courteous. We have been very happy with our progress in the program. Looking forward to completing this process and moving on with a happy life.
ORIGINAL REVIEW: Customer service is attentive to questions, knowledgeable, nice and helpful. Settled our first debt quickly, adding more settled debts at a great pace. Responsive to concerns and any questions asked. Dashboard is easy to use and understand. Happy with results so far.
Congratulations on your first settlement in our program, James! This is a huge milestone to have reached and you should be extremely proud. We are thrilled for the opportunity to serve your financial needs. Please continue to reach out to our Client Services team as other questions come up. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Oct. 15, 2020
Freedom Debt Relief has been a Godsend for me. They have taken care of me as if they were family and I believe I will be back on my feet again before long. I would recommend anyone that has gotten themselves in financial problems to give Freedom Debt Relief a chance to help you with your problems. Thanks again for being there for me.
Hearing how pleased you are with our service efforts is beyond rewarding, Mr. David. Thank you for taking the time to share with us. We also appreciate you for recommending our service. Be sure to log into your Client Dashboard at www.fdrclient.com to see how great you're doing! Thank you for being the best part of Freedom Debt Relief.
Reviewed Oct. 15, 2020
I have been very disappointed in Freedom Debt Relief. I have felt mislead through the entire process. At this point we are ready to cancel our program and just settle our debt with our creditors directly. I would only advise using this program if you are absolutely in over your head and can't make payments. We had 100% payment history on our credit report, just wanted to get out of debt. This was not the right avenue for that.
We appreciate you voicing your concerns with us today, Ms. Megan. It is upsetting to hear how dissatisfied you are with our service efforts. We do request clients to voluntarily stop making payments toward enrolled balances so that we can capitalize on settling the balance for less than what is due. Trust in knowing that you will begin to see a positive impact to your credit score as the enrolled balances are resolved. If you have any other questions or concerns, please do not hesitate to contact Client Services at (800) 655-6303. We are available 7 days a week to support your needs. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 15, 2020
I am so excited and relieved for joining FDR program. I am waking up a debt free in my life. I am so thankful to FDR program. I will always recommend Freedom Debt Relief programs to my friends and family. The settlements are quick and acceptable. I love them.
We love your feedback! Thank you, Tamba, for sharing how pleased you are with our service efforts. It is an honor to be considered as your financial solution to debt-relief. Remember to log into your Client Dashboard at www.fdrclient.com to see how great you're doing! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 15, 2020
Freedom explained the program to me where I pay a monthly payment and they would take care of all my debt calls. All my six debts were already taken care of. Now, they have all of them. I'm paying off all of them and some payment at once instead of punch here one month then work on another one. The payment is 500 a month and with this virus, it's really hard to make the payment right now. Freedom told me that they would have to start all over again if I can't make my payment this month. That could be done better. People should make sure to check into all credit companies before they pick the certain one right now.
We can understand your disappointment, Ms. Kimberly. We are at the mercy of the creditors when it comes to late or missed payments toward active settlements. Our goal is to be transparent about the options creditors can choose to take if a payment is late or missed. However, we certainly do not mean to discredit your concerns regarding affordability. Thank you for sharing with us and for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 14, 2020
FDR has taken the pain out of my bad credit. Through their negotiations on behalf, I can see light at the end of the tunnel. The process is slow but steady. I appreciate everything that has been negotiated on my behalf. Thank you for all that you have done for me.
We are thrilled to be a part of the financial solution, Mr. William. Thank you for complimenting our negotiation efforts. We share a common goal of creating a brighter financial future for yourself and your family. Please reach out to our Client Services team at (800) 655-6303 if any questions come up. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2020
My only two complaints are that this is taking such a long time and my credit was great and now it sucks. I can't wait to get my credit back to where it was. Please hurry up and get me back on track. Thanks.
Thank you for voicing your concerns with us, Ms. Karen. Yes, our process does take time and we greatly appreciate the patience of our clients. Trust in knowing you will begin to soon reap the benefits of enrolling in our program. As your debts are settled, the balances will be updated accordingly, positively impacting your credit score. We encourage you to log into your Client Dashboard at www.fdrclient.com to montior your progress. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 14, 2020
We started with FDR, a year ago now and we are very happy with the service. We now have a way forward thanks to Freedom Debt Relief. The process is simple, pay your fixed amount and they do the rest!!
Thank you for sharing your positive experiences with us, Daniel. We appreciate you taking the time to express how successful the two of you have been in our program. Continue to reach out to Client Services anytime assistance is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 14, 2020
I have been with Freedom Debt since Oct 2019. This has been the best decision I have made for them to help reduced my debts. I had the first debt resolved in Feb of 2020 and to date I am up to the ninth, just one more to go then I will be paying into the loan plus program. I would recommend this program to anyone who is looking to get their debt resolved. Thanks to the Team of Freedom Debt. You are awesome. Dorothy **.
Congratulations, Dorothy, on the amazing progress you've made in our program! We couldn't be any prouder of your hard work and dedication to our process. It's rewarding to hear how successful you've been with us and we also appreciate you for recommending our service. Be sure to log into your Client Dashboard at www.fdrclient.com to see how close you are to the finish line. Thank you for being the best part of Freedom Debt Relief!
Reviewed Oct. 14, 2020
Every one was kind and sympathetic on helping going through everything, explaining and talking things through. The forms put together were very helpful and easy to read. It’s good to have the paperwork to help to explain things to others.
Thank you, Norma! We truly care about our clients, which is why we like to be there for our clients to be sure we can provide them with endless amounts of help and support if needed. Please lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 14, 2020
We were drowning in debt. Freedom Debt Relief was on a family member's recommendation who had used the company before. We had a consultation with Freedom and a long conversation about our debt issues. I highly recommend them. Their customer service is top-notch. Customer service today is a dying breed with many companies and brick and mortar facilities. I was comfortable with Freedom then and I still am. They're always very nice and always answering questions over the phone. They're easy to work with and are highly recommended.
Kresta, thank you for leaving us a review! We love that we can be there for you along your journey to financial freedom, and we could relieve your worries. Please lean on our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com for support throughout your program. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 13, 2020
They have been supportive. Reliable. Lots of communication and representation in court situations. During this most stressful situation I have felt my hand being held and guided. It takes a lot for an individual to reach out and trust when you are in a drowning position. You have to slowly relinquish your pride and dignity to share your financial circumstances. The initial introduction is an individual that has to honest apathetic and supportive. Every department has a significant role in this crusade. They are responsible accountable and put you at ease with facts and confirmation emails and phone calls. Thanks.
We appreciate you sharing how great your experience was with us. We are proud of our professional mannerism and ability to cater to our client's financial needs. Please continue to keep us informed as we complete your graduation path. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2020
FDR has excellent service. They are working on your behalf even when things look a little cloudy on the direction you are heading. I would recommend this service to anyone who is struggling to make payments on their debt. I am looking forward to finishing this program and becoming debt free.
Roderick, thank you for your spectacular feedback. Our greatest accomplishment is helping our clients become debt-free! Let us know if you need anything and our Client Services department can be reached at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 13, 2020
They are Always very efficient. The program has settled accounts a lot faster than I had expected when the program first started. Every time I call, they always have very friendly And enjoyable customer service. I don’t regret a thing about receiving this service.
Greetings Caitlyn! We are so happy to see another satisfied client. We definitely share in your excitement as you become debt-free! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2020
The agent assigned to my case was extremely knowledgeable and very patient with my work times. Thankfully we explained everything to me very detailed and not rushed. Because of his dedication I was able to make a decision not feeling rushed or obligated. I am Thankful to have been assigned to this representative.
Adriana, we are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Please reach out to our Client Services department at (800) 655-6303 if you ever need something in the future. We are glad to assist! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 13, 2020
Accounts are being settled and I could not be happier with the success of the offers I have been notified of being settled. I look forward to the rest being settled as soon as possible. The dashboard is a great way to see what’s being done.
Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for trusting us and allowing us to help you on your path to financial freedom
Reviewed Oct. 13, 2020
I have had a great experience. The customer service has been great and they have made the process so very easy. I can watch my debt drop off faster than what I thought was possible. I recommend their services and customer service.
Thank you for sharing your awesome experience with us, Matthew! Our goal is to greatly support our clients, no matter where they are on their Graduation Paths. If you have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 13, 2020
This program has by far been the best program I have opted into. Everyone kept saying, "Don't do it. Don't do it - just file a bankruptcy." No I wanted to take care of my debt and be able to learn to manage a heck of a lot better than before. I just started this is February & have already had success with 3 accounts! This program has helped me!
Congratulations, Brandie! We are happy things have been going smoothly so far. We look forward to supporting you as we reach your goals. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 13, 2020
Overall very satisfied so far with this program. Always available for questions, always receive updates, relief from the worry of making credit card payment on time. Highly recommend Freedom Debt Relief. Look forward to rebuilding my credit after this process.
Daniel, thank you for giving us your feedback thus far. We couldn't be more thrilled than to see you worry less when handling your finances. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 13, 2020
Freedom Debt has been with me since day one. I have been very pleased with the associates and the way you can do everything from the computer or phone. They have relieved a great deal of pressure on me. I look forward to being debt free in the future.
Thank you, Diane! We are pleased to hear our team of professionals has been able to assist you throughout this process. We enjoy the work that we do in helping you become debt-free! As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Oct. 13, 2020
I set up a payment plan with Freedom Debt. They handled my accounts and gave me some peace of mind. My credit rating went down a bit but the debt is gone. My credit rating would've gone down but the debt would still be there if not for Freedom Debt.
Thank you, Leighton! We are glad we could provide you with some peace of mind when handling your finances. Please allow us to guide you to your graduation path and reach out to us if you need anything. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2020
They were the first company that I came across when I started looking at options. But I really didn't feel the need to look further because the reps that I interacted with were very nice, helpful and understanding. When they showed me right off the bat how much money I could be saving every month by going with debt consolidation, it was a no-brainer.
When they determined the amount of money I have to pay every month for the consolidated payment, they let me split it up into two payments. So they were very, very accommodating to my needs. I finished paying off everything about three weeks ago. I've submitted to Freedom Debt Relief all the money I need to. I'm very happy and very grateful that I came across them. If you're looking to work with people who you like and who also can help you, then Freedom Debt Relief is definitely the place to go. They brought me so much peace of mind knowing that I was getting on track with getting myself out of debt and fixing my finances.
Katherine, we are overjoyed at how the program has benefited you! We are glad we could provide an affordable solution when handling your finances. Congratulations on all your success within the program and becoming financially free! In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303. Thank you for being apart of the Freedom Family!
Reviewed Oct. 12, 2020
Perfect help. Very thankful for everything, thank you. Explained everything perfectly and answered all my questions. I now know that Freedom Debt Relief is the best company to help with me falling behind! Without their help I would not know what to do and would be saddled with heavy, unbearable, debt.
Thank you, Nanoi! We are so glad we could assist you with any questions or concerns you had throughout this journey. We're proud of what we do and being able to assist you in becoming financially free! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2020
The plan seems to be moving along slowly but surely. I am impressed with the legal team's fast response. I am pleased with the results so far. And look forward to graduating from the program. All good men all good.
Steven, thank you for bringing this to our attention. Your comments and score do not seem to match. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. Just in case we missed something.
Reviewed Oct. 12, 2020
Question was ask on e-mail I sent, you indicated I would get a response in 2 days, haven't seen a response, or either misplaced, just asking for explanation. Have moved and misplaced contract, I want to know what your share is on settlements.
Thank you for bringing this to our attention, Norma! We do apologize for any delays you are experiencing when emailing us. We try to follow up with our clients within 24 to 48 business hours of receiving the email. However, sometimes our service level is busier than we expected. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 12, 2020
I have been having help from Freedom Debt Relief for almost three years. They just settled my last credit card for me, so very soon I will be done with the program. They definitely helped my settling all of my accounts for me, I do feel maybe settlement fees Have been taken out double sometimes. I haven't quite understood that part but overall they have helped.
Thank you for sharing your experience with us, Sheri! We are very glad you trusted us to help you through this journey. Please know settlement fees are collected only once, and that is when negotiating work is done on your behalf. Depending on the amount of the fee we may schedule it into multiple payments, however, if you would like to discuss your program further, our agents can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 12, 2020
I did the program for about two and a half years. I'm done with them and I just had my graduation. I didn't have to worry about everything getting paid. They did it. The only thing I didn't like about them was some of the fees seemed to be a little ridiculous.
Congratulations on becoming debt-free, Kathy! This is exciting news, and we couldn't be any happier than to know you have completed your graduation path and reached your goal of financial freedom! Our settlement fees for the program still result in a bigger savings than having to pay your creditors the full amount of the debt owed, plus interest, plus any additional fees they charge. If you ever need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2020
Freedom Debt Relief program has been so helpful to me. I couldn’t make my normal payments and came to them for help. It was the best decision I could have made because I am slowly getting back up to my feet. Very reliable company and would recommend them only. Thank you FDR!
Ray, thank you for taking the time to leave us a review! We are glad our team of professionals could step in and assist you in your time of need. We understand hardships may come up throughout the program, which is why we like to ensure you have our support in the event you need it. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2020
I am happy that I don't have credit card debt anymore, but am disappointed that it took over 5 years to complete. Every time I spoke with a representative they were very professional and courteous. I would recommend Freedom Debt Relief to anyone suffering from credit card debt.
Thank you, Reynold. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We do apologize if your graduation path was longer than what you expected. Please understand the length of the program is an estimated time frame based on the amount owed to your creditors. However, did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2020
Whenever I needed help, someone has always been available, willing and helpful. The staff is friendly, polite and willing to help -- especially after my husband's death and my move to Washington State. Since my income has been cut in half, it is very difficult.
It's our pleasure, Rebecca! We strive for consistent positive interactions with our clients while we help them through this journey. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need anything in the future. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 11, 2020
The last representative that I spoke to was the most helpful I have experienced in a long time. The lady 2 times that I had called the representatives didn’t not answer my questions and I was really frustrated. The last time she was very helpful. Thank you so much.
Thank you for the honest review, Kim! We are sorry to hear about your past experiences with our team of agents. It's never our intention to not assist with concerns you may have. Especially since we care about our clients, and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2020
I wish I would have done it sooner. The legal department has been a great help. They taken a great burden from me. No more sleepless nights! I will be debt free before retirement. I have learned a lesson about finance.
Thank you, Beverly! We are so glad our legal team could step in and assist you when creditors became aggressive. We want to be sure you receive support every step of the way. We wish you nothing but great success throughout your debt relief program! For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 11, 2020
I was offered a loan to pay off all the debts... However the loan would be for another 4 years at the same as what I am paying and it would be about $7000 interest.. Right now I should have everything paid off in 2 to 3 years.
Hi Kevin! Congratulations on all your success thus far in the program. We can see why our sister company was interested in assisting you. Nevertheless, we will be here to guide you to the debt-free future you deserve, and please lean on us if you need anything. Our team of professionals can be reached at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 11, 2020
It’s been almost a year since I joined Freedom Debt Relief for my Debts, and I’ve been feeling so relaxed & relieved since then. Therefore, I would advise anyone with “debts pain” to do like me: (join them) and your life will be changed for the better.
Thank you, Jean! We are so glad we could take your finances off your hands and provide you with not only debt relief but stress relief as well. We can't wait to see you become debt-free! If you have any questions in the future, please give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 11, 2020
A friend of mine used Freedom quite successfully to consolidate her debt. So I also used them to consolidate some outstanding credit card debt of about $20,000. They consolidated it and allowed me to pay it off now, after settling with the card companies. I was really comfortable working with them. I have to have processes outlined before I would initiate them. I wouldn't have gone forward if I didn't understand it.
They told me what I had to pay and then they let me pick the date that I paid it. It seemed that simple and I was pretty comfortable with the amount. It was less compared to the payments I was making to the credit card companies. But in order to complete a settlement, I had to increase my monthly payment. I called customer service and they had an answer in 60 seconds and I got everything straightened out. The customer service has always been really helpful. Being able to work out my credit card debt and walking through the process was really helpful when going through the consolidation process.
Thank you, Jeremiah! We are proud of our professional mannerism and ability to cater to our client's financial needs. We are glad our team of professionals could assist throughout this entire process! If you have any questions or concerns, please don't hesitate to contact Client Services at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 10, 2020
Just getting started but looking forward to debt free relief. Going to persevere till time for when I graduate to Freedom. When I call I was able to speak to a live person instead of a machine. So far so good.
Linda, welcome to the program! We are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 10, 2020
I am very happy with their service and their expeditious results in getting my accounts reduced. I would recommend Freedom Relief to my friends and family. I hope this type of programs are not taken away, as this help people not file for bankruptcy.
Thank you for the stunning feedback, Eduardo! We are happy to be your debt settlement company and are excited to see you complete the program successfully! Rest assured, we will continue to be around to assist you and others in need of debt relief. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed Oct. 10, 2020
Freedom Debt is exactly what their name does. It Frees you from debt. That's exactly what it done for me. I'm Free, I'm Free. It would have taken me 20 yrs to pay off the debt I had by making only the minimum due. But with Freedom Debt it only took me 4yrs to wipe out my debt. And that was due to the excellent staff at Freedom Debt Relief. They take the worry off of you. They are great at what they do. I would definitely recommend Freedom Debt Relief to any and everyone that I run into complaining about being overwhelmed by their bills. You can trust them to do the work for you, they take care of everything. They are the real deal in helping to eliminate your bills.
We appreciate your great review, Natalie! It's our pleasure to provide you with the tools and resources to help you obtain the financial future you deserve. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or go on your client dashboard at www.fdrclient.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 10, 2020
UPDATED 5/26/2022: For sure FDR is really care about taking care of his client and persistent to make sure his client is satisfied, no rush very patient with me to fix my settlement with each party and also make me have the lowest amount to pay.
ORIGINAL REVIEW: I am very satisfied and very happy for the excellent work they did for me in my worst and darkness hardship that time., They automatically showed me a list of all my transactions of the credits card. I was done. Thanks FDR.
Thank you, Serge! We love being able to provide our clients with an affordable solution to their finances. Let us know if you need anything, and our Client Services department can be reached at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Oct. 10, 2020
I don’t like the way you decide what debts you negotiate and when. You do so without input from your customer, who is the debtor. I think you should consult with your customer. I think you have too many employees who forget who the customer is.
Thomas, thank you for sharing your feedback with us. Ideally, we want our clients to be involved as much as possible, however, when it comes to choosing an account to negotiate with, it is determined based on the relationship we have with that particular creditor. This will help us determine which account will get a larger savings on your behalf. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 10, 2020
Freedom Debt Relief is the best. They help resolve some of my debt quickly. I know I have a long road ahead but I trust they will continue to do the same. I’m going to recommend this company to anyone who needs the help.
Karsandra, thank you for the awesome review! We try our best to provide you with excellent service while we make sure you reach your graduation path! Rest assured, we will get you to your goals in a timely manner. Please, do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2020
Freedom Debt Relief has consistently acted on my behalf, and has relieved me of much stress about my debts. They keep me informed about the status of my account settlements, and they treat me with dignity and concern. They have earned my trust.
Thank you, Paula! We are so glad we could be beneficial to you when resolving your debt. We will continue to keep you informed as we work with you to reach your goals. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2020
Very good experience, my only change would be that you provide account status more frequent or email me whenever there is a change. My email address is listed above and you also have a phone number. But I do not answer the phone if I do not recognize a number. If the caller leaves a message, only then do I return the call.
Thank you for sharing your experience with us, Valentin. We are constantly working on ways to improve our client communication, so thank you for bringing this to our attention. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2020
The CSR put me at ease. She was knowledgeable and professional. She answered all my questions. She was patient and kind. The negatives regarding the lawsuit was very alarming, I referred someone to your company only for them to see the lawsuit information.
Thank you for giving us your feedback, Victoria! We understand how stressful it can be when a creditor chooses to be aggressive when collecting on the debt, but please know we are here to support you every step of the way. To track your progress, go to the Client Dashboard at www.fdrclient.com or reach out to Client Services for an update. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2020
I talked to a couple different companies and Freedom seemed like it was gonna be the easiest. They fixed all of the credit card debts that I had and put it into a lump sum. I started paying them one at a time and negotiating a lower settlement with them. At the very beginning, there was supposed to be some follow-up. I kept getting a post that came up on my dash that said I needed to do an introduction conversation, which I did a million times. It just never came off. Other than that, I've had fairly limited contact with them. Setting up the payment plan was pretty straightforward. The monthly payoff is still a little difficult but I know that it has to be that amount. As I started seeing things getting dealt with and paid off, there were a couple of the debts that would not negotiate. But it was not Freedom’s fault. It certainly made my monthly financing a little easier to work with.
John, thank you for sharing your experience with us! We are glad we could be informative during this process. We like to ensure our clients are aware of their journey to financial freedom. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2020
the service rep I had was very nice and answered all of my questions and made sure I understood the entire process. I have just started the process but so far it's been easy to follow the program. I feel relieved to have gotten help with the situation I was in.
Thank you, Celena! We are glad our professional agent could assist us in answering any questions or concerns you had during your program. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 9, 2020
The fact that my credit score is suffering at the moment sucks, but it will all be worth it at the end. The settlements so far have cut what I owed in half or more. If I did it myself, I would’ve been stressed out, paid full amount plus interests, and struggled along the way. Thank you for making this process easy and for doing all the hard work so I can continue living my life with one less stressful thing to worry about. I can’t explain how happy I am that I reached out. I have nothing but good reviews for what you’ve done so far—a few more settlements left—and the professionalism your staff has displayed. I will definitely recommend FDR to others in need.
Thank you, Benedict! We are so glad we are so happy you are satisfied with the results we could provide you. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2020
I am very pleased with everyone I spoke with during this process. Very helpful and explained everything plainly. Can’t wait to get this debt situation all taken care of. Thank you for helping me with this situation. My contact person has been very informative and contacts me just the right amount of time.
We are so thrilled you find our services helpful, Darryl! We look forward to supporting you as we reach your goals. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 9, 2020
Excellent! I was desperate with 2 more cards, it was easy added to my program. The agent was fantastic, very well explained everything to me step by step. Thank you. I would definitely recommend Freedom Relief Debt to my friends.
Abigail, thank you for the wonderful feedback! We are happy our team of professionals has been able to make this experience for you beneficial and of help. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Oct. 9, 2020
She was the only representative that knew anything and gave me answers. Every time I call I get misled with wrong info. She was very experienced at her job, took the time to help answer all my concerns.
Thank you for your honest review, Debra. We are constantly working on improving our communication with our clients, so please know we are considering this feedback. If you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 9, 2020
Mostly happy, but some women aren't as pleasant as the men. Maybe they are newer. This is mainly my most important comment. I cannot think of anything else to say, these are really tough times to be in this situation. Barbara **
Thank you, Barbara! We are glad our customer service could be warm and inviting when going through such a stressful time. We are here to support you at every step of the way, just reach out to us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2020
Do not understand charging the monthly fee for October when I was told on phone Wednesday night I would not be charged. Overall very satisfied with Freedom and y’all have been great getting all my cards reduced. $19.95 may not be a lot to some but for myself on social security every cent counts. Again I really appreciate all y’all did on my account, considering during this time I lost my husband of 25 years.
Congratulations, Pamelia! We are glad you made it to your graduation path of becoming debt-free. Our apologies for the hold upon the closing of the account. If you need assistance with the closing of your account please reach out to us at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Oct. 9, 2020
My husband and my experience so far has been absolutely fantastic and amazing. My husband and I are very happy with the customer service as well. We are very thankful that you treat us so well and are helping us.
Hi Chelsi! We are so glad your experience has been nothing short of amazing when dealing with our program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 9, 2020
I spoke with about two other companies but I was able to go with Freedom Debt based on the manner I was taken through the process. They were also more detailed and open. They took me step-by-step how to take down my debt. They also kind of educated me about the options and the laws that are in place that gives me the right option to go to offices or organizations like Freedom Debt Relief to take off my debt. They were able to match up all my debt and gave me a manageable way to reach my budget to be able to pay down my debts. They gave me options as to how much I'll be paying. It’s always good to talk to people based on the amount that they’re able to pay or their pocket to pay out for their loan.
They also have an online portal to check on my account. They give me email updates, and then I can check all the progress made on my loan payments and which credit card company is being paid. Working with Freedom Debt gives me rest of mind because now I know my debt and I can pay it off. I stopped receiving all kind of calls that I used to receive, which was really mind-boggling. They are courteous and professional workers. When you give them a call to make inquiries, they tend to answer your questions pretty well. Freedom Debt Relief is a good company. They are reliable and they're doing what they told you they would do.
John, we appreciate your kind words about our Client Services department. We love to provide our clients with amazing customer service while assisting them to a debt-free future! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Oct. 9, 2020
A few years ago, we tried another company but I got this sinking feeling that it really wasn't suiting our needs. It didn't seem to be working for us. One of our mortgage companies was Freedom Mortgage and that was how we decided to go with Freedom Debt Relief although I didn't know if they were affiliated. The consultants were ready to help to do whatever. Then it's easy to get around to navigate the dashboard which gives me enough information that I need. So far, everything's going very good. We have seen progress.
Greetings, Antoinetta! We are happy that we have been able to make this experience stress free as much as possible. We work extremely hard to help and support our clients through this difficult journey. As we continue down the road of success, please continue to track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 8, 2020
The best customer service I have ever experienced in my life, I have worked with Freedom Debt Relief for 3 years now. They are compassionate and helpful during times of extremely stressful situations. You have literally saved my life. I could have never solved this situation without the help and resourcefulness of this company.
Thank you so much, Lori! We are so happy we could assist you during this stressful time. We know this wasn't an easy decision to make, but we are so glad you are trusting us to help you become debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2020
Freedom Debt Relief has given me and my family a peace of mind. They gave us a new start and a way to get our financial lives back on track especially during these unprecedented times. Because of Freedom Debt Relief we have been able to live through this pandemic. Thank you Freedom Debt Relief!
Your feedback is beyond amazing, Vivalda. We are humbled to hear how our services have assisted you and your family, especially during these challenging times. We cannot thank you enough for taking the time to remind us why we show up for our clients every day. Thank you for being the best part of Freedom Debt Relief!
Reviewed Oct. 8, 2020
I wish I was told of the consequences of splitting a payment. I never would have done it! I hope you can get my problem resolved. I have been with Freedom Debt Relief, for two years now. You have always done a great job for me.
Immediately addressing the questions and concerns of our clients remains our top priority, Mr. John. Trust in knowing our talented team of advocates take every opportunity to provide the utmost service to our clients. If you have questions concerning the matter, please give us a call at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 8, 2020
When I saw my first settlement offer a few months after starting the program, I was ecstatic to see the amount they were able to negotiate for me. I'm paying half what I was paying before, and I'm getting out of debt. Yes, my credit is taking a hit, but with Covid and my job loss, I wasn't going to be able to pay the credit cards anyway. I'm very happy with the way my accounts have been handled!
We're thrilled to assist! Thank you, Laura, for sharing how pleased you are with our efforts. We encourage you to reach out to Client Services anytime assistance is needed. Thank you for choosing Freedom Debt Relief as your financial solution!
Reviewed Oct. 8, 2020
Freedom Debt Relief is the right choice to stop the bad debt with your creditor. Also, to avoid those collection calls which put you in bad mood and the way to don't pick up any calls when your phone ring.
We appreciate your ecstatic feedback, Salvador, and are glad to hear you're satisfied with your decision to enroll in our program. Please let us know how we can continue supporting your financial needs. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 8, 2020
I really appreciate all the help I received on my debts! You helped us and took care of the accounts for us and that was greatly appreciated too. I would definitely recommend your services to any person needing help like I did! Again thanks for all your help!
It is our pleasure, Ms. Janet. Thank you for recommending our program and for sharing such amazing feedback! We are honored to accompany your debt-free journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Oct. 8, 2020
My concerns all boil down to a person not realizing what high-interest credit cards will do to you. It isn’t like you pay back $1 for $1 you're charged. You end up paying back a whole lot more than that $1. It's just like the government has given them a green light to charge over what they want to on fees, and interest rates. And before you know it, you’re in too deep, you can't get out. You have to have help.
I'm old now. I'm in my 60s, but I've had credit cards all my life and always had a perfect record. I never not paid back any debt. It was always perfect. And then, all of a sudden, one day, it was okay for them to charge 16%, 17%, 18%, 23% interest. And when that happened, all of a sudden, people couldn't ever dig their way out of a hole. The credit card company profits on their sale if you're gonna charge somebody 30% interest. I get offers in the mail right now for credit cards with 33% interest. You ever hear the beat of that? 33%. That's the goofiest thing I ever heard. And credit card companies have brought this on themselves. I'm just thankful to have heard of a company like Freedom Debt Relief that you can turn to to get some help. Everybody's not capable of climbing out of a hole when you're paying 25% 26% interest. You can never find your way out.
Ken gave me his cell phone number and told me to call him anytime I have any concerns. That was pretty neat. Not everybody’s gonna give you a personal number that you can call them and it's direct to them. That was pretty impressive. They've got it pretty well down pat. They negotiate on your behalf, and they take care of everything. All you do is just pay your fee and they do the rest of it. It's a wonderful service and a very needful thing in this day and time. If credit cards wanna pay that kind of interest, let them deal with somebody that's gonna negotiate with them. Because when you get your customer in a hole where they can't dig out, be ready to deal with somebody like Freedom Debt Relief because debt is something that credit card companies thrive on.
The credit cards have got a bit too sweet a deal for them because they can charge whatever interest rate they want to. And it’s like feeding a baby candy for every meal. Sooner or later, you're gonna have problems. And it's your fault for feeding them that many calories. This interest rate that they charge is destroying people. It finally got to me and I never reneged on a debt in my lifetime, or lose anything until rates got so high I couldn’t afford them. And all of a sudden, you can't use your credit card like you used to because they will bury you in debt.
I'm already at least two years into the program. I'm satisfied. Freedom does a good job. They let you know, just as soon as they got to the point to where they can negotiate and make the payment, and pay one of them and get rid of it, and move on to the next one. Also, they always send alerts and highlights, and let you know what they're doing and where they're at. And they keep communication open with you. Another good thing is whenever you call them, it doesn't matter who answers the phone. It doesn't have to be Ken. They would look at your file and they would all get it figured out like they have all been taught how the program works, and they're extremely knowledgeable. It doesn't matter who you talk to. They know what you're talking about. And they can tell you every move to make. They're top-notch now. I recommend them highly. If you get buried in debt, they're about the only hope you're gonna get.
Thank you for sharing with us, John. We understand exactly how you feel concerning the interest charged by your creditors. It can become too much for our average client, which is why we created this affordable solution. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you ever need assistance. They can be reached at 1(800)-655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 8, 2020
I needed some help 'cause I kept paying and wouldn't get anywhere. I got online and looked up then Freedom Debt Relief popped up. I read the reviews and gave them a try. The representatives were very helpful and they always answered my questions. They paid off one and they're making payments on other ones. My credit score is already better than it was when I started. I'm very happy.
Joann, thank you for taking the time to leave us a review. We are so glad you trusted us to help guide you to financial freedom. It's our pleasure to help our clients reach their financial goals so please keep up the great work! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you on this path.
Reviewed Oct. 7, 2020
Beau ** was so kind and helpful. Explain everything and making sure I understand. He didn’t judge. I felt very anxious when I called. I recommend him to a friend already. The plan is going well and I can’t wait to be debt free.
Welcome to Freedom Debt Relief, Susan! We are excited about the opportunity to serve your financial needs. We also appreciate you speaking so kindly about your Debt Consultant. Our advocates in Client Services are also more than happy to address any of your concerns. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Oct. 7, 2020
Big help. Thank you. Team is great. Very responsive. Gets right back to me in a timely way. Really appreciate them and their help. They are awesome. Thanks for helping me get, and stay on the right track. I’m committed to the program.
Carl, thank you for the wonderful review concerning our program. It's a pleasure of ours to provide you with excellent service throughout this process. Please don't hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2020
You are supposed to be settling my debts and paying with the money I provide you monthly. You gave a company permission to take money out of my personal bank account. Then I called 3 times and talked to 3 different people to explain my issue. I had to tell each person what had happened because there was no notes in the account. Then I was told two different times that a manager would be in touch with me about this and the charges would be reimbursed. Not once have I been contacted and the money is still missing out of my account and it has been 5 days.
I understand you are helping me settle my debt but at the same time you are making money off of me so I shouldn't have to call you and the other company numerous times to get my money back. This means that I paid you guys this month to settle my debt and paid the company you are supposed to be paying off for me. This could be an easy mistake but the fact I have called 3 times and no one knows what is going on and I still haven't been contacted by a manager blows my mind.
We're disappointed to hear your concerns have not been addressed to your satisfaction, Mr. Shawn. Freedom Debt Relief is not a financial institution. Therefore, we partner with a financial institution that provides the Dedicated Account used by our clients. We would like an opportunity to further review the matter and follow-up with you accordingly. We also appreciate you for voicing your concerns today. Thank you for choosing Freedom Debt Relief to reach your goals.
Reviewed Oct. 7, 2020
I am very much satisfied with the kind of service and suggestions made available to me from time to time. Lot of progress have been made to resolve my debts. I would definitely recommend to my friends and family members.
Congratulations on the progress made, Shambhoo! We are thrilled to be considered your financial solution to debt-relief. The greatest reward is hearing how pleased you are with our service efforts. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 7, 2020
Oct 8, I will have all in my account. I will contact your office Oct 8 to send email to notify my credit card company. So I can get back a better credit report. I am not worried about any quick refund to me. I trust your team. I paid more to my account to pay off early. I am 100% disabled veteran. Walker, cane. I started my account in Texas but moved for family support. PLEASE OCT 8 GET THINGS GOING. I NEED YOUR SUPPORT. I WAS SCAMMED FROM NIGERIA. I HOPE GOD IN HEAVEN DEALS WITH THESE EVIL.
Kenneth, thank you for taking the time to leave us a review. We are happy that things are turning around for you, and we want to encourage you to lean on us now more than ever. Reach out to Client Services for assistance with your account at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2020
I heard the commercial of Freedom Debt Relief and I thought that they were reputable, rather than going with someone who called me out of the blue. I hired them for debt consolidation and they've done a lot. I only have a couple more accounts left. They’ve been quick and they've been doing a great job. Working with them has made my life less stressful and my credit’s getting better. I'm just glad I did it because it's helped me a lot.
Karrie, thank you for sharing your experience with us! Our negotiations team works diligently to reach the best settlements possible. We are pleased to see you are satisfied with the results. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2020
I was comfortable working with FDR's rep. The service I received is really nice. Also, the payment plan is pretty good. I would definitely recommend FDR.
Thank you, Leonardo! We are so happy to see another satisfied client. We enjoy being an affordable solution for our clients in need of our assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being apart of the Freedom Family!
Reviewed Oct. 6, 2020
While I was browsing on the internet, I came across Freedom Debt Relief. At the time, I was contemplating on getting on some kind of debt consolidation and it just so happened that they were the ones that I saw first online. The service relieved some of the stress at the time. Right now, I'm very satisfied. It gives me peace of mind. The initial person I dealt with was a male and he was very helpful. He walked me through the process at the time I signed up and it's very informative. Everything was out there. They’ve been very truthful about the process. I was planning to buy a house or a home the time I signed up so he assured me that everything will be done.
The service from Freedom was exceptional and setting up a payment worked very well. It's according to my time schedule. I wasn't forced and they let me pick out the date. So, that worked out perfectly. Working with Freedom impacted my life in a positive way and in terms of reaching my financial goal. In this time of the pandemic and everyone has a bill to pay, sometimes it's beneficial to have someone or some company like Freedom to work with me or towards other people who have the same issue like I do. To be able to help us out and encourage us. It's not the end of the world. There's hope in reaching your financial goals.
You are absolutely right, Jocelyn! Reaching your financial goals can be a bit stressful and sometimes may seem impossible but rest assured as long as we're working on your behalf, you will make it to the light at the end of the tunnel. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 6, 2020
They kept the creditors from harassing us and out of court. They made the process fairly easy to understand. The dashboard made things easy to keep track and reference to stay on track. We are not sure that we saved as much money in the long run but now we only pay one instead of several.
Hi Patricia! Thank you for taking the time to leave us a review. We are glad our team and tools could be helpful with you reaching your graduation path. Keep in mind the program savings are really compared to the amount you would have paid on the interest of the account if you continued to make minimum payments. Rest assured, we are hard at work to get you the best deals possible. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2020
I must commend Mike ** for making this very difficult decision quick. Mike was empathetic and so pleasant to work with. I do hope that you realize he is a true asset to the Company and his profession. I appreciate so much the opportunity to move forward towards a more secure financial outlook. Thank you!!
Laurie, thank you so much for the awesome review! Our team if agents work hard to ensure you are knowledgeable about the program and comfortable through the process. We appreciate you allowing us to help you become debt-free! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Oct. 6, 2020
This was the best choice I made. The crew and staff really help me understand especially when I had so much doubt. Everything was explain to me and the process works with some patience. Thank you for helping me get my credit and life back on track...
Christopher, we appreciate your generous feedback about our company! We truly care about our clients, and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. To track your progress, go to the Client Dashboard at www.fdrclient.com or reach out to Client Services for an update. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 6, 2020
Customer service is always very kind and helpful. There have been numerous times when I needed to delay full payment for 1-6 days depending on the timing of my paycheck and it has never been a problem. Competitors call almost daily and I have zero desire to even hear what they have to say. I'm already set up with you guys and I don't have to do anything at all to deal with the creditors. I know it's being taken care of by your team. I can just take a look at the status of my debt and watch as it is all resolved. Thank you for helping get this huge burden off of my back and for always being kind to me.
Thank you very much, Carolyn! We're very pleased to know we've been able to assist you whenever you've needed it! The client dashboard is a great tool to use, so we are happy to see you are utilizing it. Please contact our Client Services team at 1-800-655-6303 if you have any questions regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2020
I was under the impression that the only fee was taken out of my monthly payment. However I got charged a lot more in fees and therefore did not save me as much as when I had talked to the creditors myself. It should be told that there is much higher fees to follow with settlements.
Mandy, thank you for taking the time to leave us a review. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2020
A friend of mine used Freedom Debt Relief and she said they were really great. That is when I enrolled. So far, it has been amazing. I got a bunch of settlements and more to come. They check up on you to make sure everything is going good, or if you have any questions. They're very professional. You're going into something that could change or could be scary, but they make you feel very comfortable and they let you know that they're there for you. There are many other people that have done the program as well and it has been successful. I save more money and I'm less stressed to know that I have that financial burden being helped out.
Karim, thank you! We are pleased to know our team of professionals could answer any question you had and make you feel comfortable when going through this process. It's our pleasure to assist you! As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 5, 2020
Updated on 08/19/2022: Been in the program for about two years now making payments and we’re now at the point of having settled or close to settling all of the CC that I had submitted into this program. Going well, but still more time before I’m out of all this and will be able to start rebuilding my credit. The program has been helpful I would recommend it to people that have run out of options to try to stop the bleeding and get things handled with the help of FDR team.
Updated on 08/23/2021: Now that I’m in next stages. Needed more info. Don’t feel comfortable in the current steps now due to being served and going to the next level of the issues. Seems like an ok good luck in the next stages but we can’t help anymore.
Original Review: Right now I’m in the hammered with calls and email phase of the process. Looking forward to getting to the settlement phase, so I can rebuild my credit as fast as possible. Just a month or so into this am I down to a credit score of 530... ugh.
Welcome to the program, Kevin! We understand how stressful the beginning stages of the program can be. We just ask that you stay committed to your debt-free future, and keep us informed along the way. Please reach out to Client Services to get a more in-depth way to handle those calls. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 5, 2020
Great customer service. Keep up the good work. You gave us many options to choose from. Letting both me and my husband a better understand of the importance of your program and getting out of debt within 36 to 48 months.
Lorra, thank you for giving us your feedback. We are pleased to hear our effective plan is working out for you and your husband during this time. Continue to keep up the great work! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed Oct. 5, 2020
I read up on Freedom Debt Relief and thought they were good. My progress was really good at first, but I had problems for a while. They were due top the pandemic and just things happening. It's my fault. It has been really good. I talked to customer service. They were very nice and helpful, and they always helped me out. My bills are getting paid. The time frame depends on what I give them to pay my bills. FDR is doing good.
Hello, Jill, thank you for your review! We work hard to ensure we are providing our clients with excellent service while being supported. Let us know if you need anything, our Client Services department can be reached at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Oct. 5, 2020
My daughter-in-law had used Freedom Debt Relief in the past and she had experience with them. She said that they always did what they said they were gonna do. I looked at a couple and checked into it but I went with her recommendation. Their customer service has always been excellent. Anytime I've had a question, they always got on it and looked into it, and found my answer. If there was a problem, they took care of it. I work with whoever is available but they all have access to the records and whatever the situation is. In the beginning, I worked with the same one but then, as I got further into the program, it would be just whoever would answer. I would say what I needed and they would take care of it. I've never had an issue. I’ve been in the program for almost two years. It was gonna take four years so I'm about half through.
Congratulations, Karen! We are glad you and your family trusted us to assist you through this journey. We love being able to provide our clients with an affordable solution to their finances. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2020
I was wondering if I had to go to a court date scheduled months ago even though case was settled. The agent answered my question perfectly and I no longer had concerns. I had a court date rescheduled and recently realized the date was approaching.
Enrique, thank you! We understand the frustration that is caused when a creditor chooses the option of litigation to collect on a balance but we are glad we can assist you through this process accordingly. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2020
Very helpful solving and getting the best deal for my situation. They have been very involved in keeping me up to date with all my cases and have explained how everything works. They were able to cut my monthly payments to almost half.
Leonardo, it's our pleasure! We are thrilled to hear how well everything is going for you through the program. We pride ourselves in being transparent with all our clients and ensuring they are aware of their options. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 4, 2020
The lady that helped me was quite knowledgeable as well as helpful. I do not remember her name. We talked on October 2nd at 3:25 pm. She made me feel like I was the most important person alive. Thank You, and her, very much. She needs a pay raise.
We appreciate your valuable feedback, Michael! It is rewarding to hear such great feedback about our Client Services team. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 4, 2020
I reviewed some stuff about Freedom and I thought this would be the best place for me to be there as I was trying to sort out my problem because I was having these debts. Freedom would be able to help me. They offered me a program and it's a good program. I was really doing well. But when the COVID came up, I got laid off. Now, I don't have a job. So these things have caused a little bit of a problem. Otherwise, everything was going on very smoothly. Even now, I'm really, really thankful to Freedom Debt Relief people.
They are really good in the sense that they realize the problem and they had been really helpful. It's a great experience to be with them. They are really, really responsible and they take good care of my matters. They have been very kind and extremely understanding. It’s nice to know all my worries are gone. It’s fun to be with them. They tackle your problems in such a way that they make you feel so comfortable and they take all your burdens on themselves.
Thank you for leaving us an awesome review, Kaddie! It's an opportunity to be able to assist you not only through this journey but as with your recent hardships. We do hope everything gets better. Please lean on us if you need anything at 1(800)-655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 3, 2020
I am anxious to be debt free. Not happy that it takes so long to get negotiations done cause I am getting 20 calls a day but I guess this is just part of the process. I don't really have anything else to add.
We appreciate you sharing your honest opinion with us, Ms. Sara, and understand the frustration that comes with a nuisance of creditor calls. Your Welcome Packet includes some tips about how to handle these calls, and our Client Services team is also more than happy to assist. As we settle the enrolled balances, the creditor calls will eventually cease. In the meantime, please let us know what support you need to be successful at this time. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 3, 2020
Everything was quick and great service. The agent gave me a quick update on my account. She talked how I only got 3 accounts left, 2 in process and 1 left to negotiate. I explained how I had to get a new phone and move all information from the old phone to the new phone. Everything and the service was great.
Great job, Kenneth! You are doing a phenomenal job making progress in our program. We'd also like to thank you for reaching out to us when assistance was needed. Our advocates in Client Services are available 7 days a week to support your journey in any way possible. Thank you for the opportunity to meet your needs and for choosing Freedom Debt Relief to reach your goals.
Reviewed Oct. 3, 2020
I’m SO glad I decided to reach out of my comfort zone when told about the program. It has changed my life and allowed me to save so much more money this year, and I already have gotten 3 settlements since February! So exciting. Thank you!!
Way to go, Emily! Congratulations on the settlements you have already in our program. It is exciting to see clients make their ways toward financial freedom. Keep up the amazing work and let us know how we can support you all the way. Thank you for being the best part of Freedom Debt Relief!
Reviewed Oct. 3, 2020
I tried to find somebody to help me with the problem with my credit cards. I called many times different companies. When I called Freedom Debt Relief, they gave me an estimate about the payment every month and also the process. They convinced me. I like that because they called me many times and explain me everything in the process. I feel very good with their customer support because with the Coronavirus, I am off with my work for more than three months and sometimes I don't have money in my account to make a payment. But when I called them, the rep understood me all the time. I tried to find a solution for my problem. So I am happy with the company. I have given their number to other friends and family to make the same process like me.
I've been in the program for one year and a half, and my total payment is for four years. Freedom Debt Relief already closed one account and they have three more accounts. In a few months, they will close. Discovery Bank sent me a letter. I called Freedom Debt Relief and they told me to send all the document that Discovery sent. Then they gave me back some documents I need to sign and go to the notary office. I hope this week they find a solution for that problem. But right now, I feel great with the Debt Relief.
Thank you, Kenia! We are thrilled to hear about your success in the program. We hope to continue to guide you through financial freedom as well as support you through the recent pandemic. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2020
I looked Freedom Debt Relief up and they seemed more reasonable. The ads seemed more honest and helpful. The program I was provided was great and the rep was wonderful. She just made me feel more comfortable and more at ease about what was going on. Freedom gave me a comfortable dollar amount that I could pay and the experience with them has been good all the way around.
Welcome to Freedom Debt Relief. Thank you, Karen, for sharing how excited you are to join us. We are also thrilled about the opportunity to serve your financial needs. Please know our advocates in Client Services will also be more than happy to address any concerns that come up. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Oct. 2, 2020
FDR did what they claimed they could do and did it earlier than first anticipated. Although it was a little harrowing at first, after being conned by other companies, they came through at the end. And I am glad to be better for it.
We appreciate you hanging in there, Joyce, and sticking with the process. You are correct when saying it can be challenging at first. But as you experienced, your hard work and patience eventually paid off. Keep up the excellent work and thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 2, 2020
My experience with Freedom so far has been just fine. Right now I feel good about that someday with Freedom's help I will be debt free. Freedom so far has been very helpful and encouraging this will happen. Ok.
We're honored to accompany your journey to becoming debt-free. Welcome to Freedom Debt Relief, Ronald! We are excited about the opportunity to serve your financial needs. Always feel free to contact our Client Services team at (800) 655-6303 with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 2, 2020
After my divorce, I had significant credit card debt. I had a very good interaction the Freedom Debt Relief rep. I stopped making payments on the credit cards, which gave them leverage in order to negotiate with the credit cards and lower a settlement for so many cents on the dollar. I know exactly what my monthly payment is that goes into my account where the settlement money is being taken out of. I'm very satisfied with the settlements they've made so far and looking forward to finishing out the term. I would talk to them, tell them to talk to the creditors, and then also compare what the debt amount is. Freedom Debt Relief can be a great resource.
We appreciate your enthusiastic feedback, Jay, and would like to congratulate you on a job well done! It sounds like you are progressing nicely toward a brighter financial future. We are honored to be your solution to debt-relief. Also, continue logging into your Client Dashboard at www.fdrclient.com to see how terrific of a job you're doing! Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Oct. 2, 2020
They helped explain a new item on my credit report and help assure me that it was normal. They also took the time to verify my account the right way and then took the time to explain what the next step was going to be.
We're happy to hear we successfully addressed your concerns, Heather. Thank you for reaching out to our Client Services team for clarification. We are available 7 days a week to support your debt-free journey. Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Oct. 2, 2020
I was not informed that my creditors could issue a 1099c for my settlement. I was lead to believe that my creditors were be paid over several months, not one creditor in two months while other creditors are left hanging with no settlement and I could be facing legal action. There was so much left out of what I could and should expect that I wish I would have talked to several agencies before signing a contract.
We appreciate you taking the time to share your concerns with us, Ms. Nancy. It is disappointing to hear your expectations are not being met. We take great pride in the service we provide to our clients and would like an opportunity to speak with you. Our goal is to provide some clarity regarding what to expect as you continue making your way to financial freedom. One of our experienced team specialists will be reaching out to you soon. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Oct. 2, 2020
So far I pleased, I'm very pleased, if continues next rating will be excellent. I will continue to monitor the results of Freedom Debt Relief. The response time has been surprisingly good. You all very quick in responses. You don't have to wait a long time for answers when a question is submitted.
Excellent feedback, Margaret! We are thrilled to hear how pleased you are with our efforts. Be sure to log into your Client Dashboard at www.fdrclient.com to see how fantastic you're doing in our program. Thank you for being the best part of Freedom Debt Relief. Here's to your debt-free future!
Reviewed Oct. 2, 2020
FDR helped my husband and I get out of debt and we really appreciate the time that FDR take to make this happen for us. We were in debt and just couldn't figure out how to pay our bills. Now things are looking better than ever. Thanks FDR.
We appreciate you taking the time to share your feedback, Ms. Sheri. Thank you for sharing how satisfied you are with our service. Making sure we provide adequate support for clients remains our top priority. We encourage you to contact Client Services anytime assistance is needed. Thank you both for being the best parts of Freedom Debt Relief!
Reviewed Oct. 2, 2020
Since Covid 19 hit the world the company has been kind and showing concern as I have not had the finances to pay the full balance. I have nothing more to say than I am hoping I can get these debts paid. Finances have been hardship these last few months, at the same time Freedom has worked with me.
We appreciate you sharing your personal experiences with us, Mary. It's disappointing to hear you were also negatively impacted by the pandemic. However, it is rewarding to know our advocates have provided the support you need at this time. Thank you for putting your trust in Freedom Debt Relief. Here's to your brighter financial future!
Reviewed Oct. 2, 2020
I make payments to Freedom every month. It’s debited out of my account every month. Then they text me if there's anything I need to know or update and I let them know nay or yay. It's been convenient, easy, and no hassle. Everything has been positive so far.
Thank you for sharing how pleased you are with our service efforts, Kim. It is an honor to be your financial solution to debt-relief. Remember to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 1, 2020
Great service and friendly. I would refer to friends. At FDR they are very helpful and always answer my questions when needed. They make you feel good to know that they are helping and feels that they want to help and care on helping you.
Welcome to Freedom Debt Relief, Carlos! Thank you for the amazing feedback. It's rewarding to hear your questions have all been answered to your satisfaction. Please continue to reach out to us as assistance is needed. Thank you for choosing Freedom Debt Relief as your financial solution.
Reviewed Oct. 1, 2020
Freedom Debt is an answer to my prayers! They are so reliable, easy to talk to, professional and caring. They have lifted such a burden from me, they do all the work and all I have to do is make sure the money is in my account. Thank you Freedom Debt!
Greetings Patricia! We are so glad we could assist you through this difficult time. We understand how stressful this can be, which is why we offer our endless support. Please do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 1, 2020
My experience with FDR is exceptional. From the inception I received excellent professional services and throughout the process of settling my debt, I was and am still stress free and feel relieved whenever any milestone is achieved. I will recommend FDR services to friends and family whenever it is required. Thank you.
Michael, we are very fortunate to have you write such a great review of our company! We love to provide our clients with amazing customer service while assisting them to a debt-free future! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2020
The most helpful, caring people I’ve had the pleasure of working with. They are very knowledgeable and get anything you need done. They inform you every step of the way, I’m in great hands with them! For the first time I feel like my debt will be going away!
Malyssa, thank you for the awesome review. It's been a pleasure assisting you in reaching your goals of financial freedom! Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2020
Cory was wonderful to work with! He explained in great detail the program and made me feel very secure in enrolling with Freedom. It feels great knowing that I can call Cory with any questions that I have in the future. He is definitely the reason that I felt comfortable enough to sign up. Thanks Cory K!
Thank you, Lisa! We are thrilled to hear how great our client service agents have been able to treat you during this process. We love to be sure our clients are aware of the program benefits as well as what to expect from their creditors. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Oct. 1, 2020
I was able to call in and very quickly get to speak with a live person! We were able to get through what I called about and got all my answers and was confident that sticking with the program was working and being effective! Glad I’m working with FDR!!
We welcome any questions that come up regarding your account with us, Josue. Thank you for reaching out to us when assistance is needed! Client Services is available 7 days a week to support your needs. Thank you for being the best part of Freedom Debt Relief!
Reviewed Oct. 1, 2020
Received notice that 2 of my acts were being turned over to collection agency. Spoiler with FDR rep. and received instruction as to how to do a screenshot and upload them to my dashboard. Rep, have great inst. Easy to understand and patient.
Thank you for working with one of our knowledgeable advocates, Ms. Anita, in providing the requested document. Open communication between us will definitely contribute to your overall success in our program. Always feel free to reach out when assistance is needed. Thank you for putting your trust in Freedom Debt Relief.
Reviewed Oct. 1, 2020
I have a good experience with your Rep. She explained everything and was very helpful, I receive all the emails to guide me how to create my account and check all my information. I received also by mail the information and welcoming to the program. I paid all my creditors in September so now I have to face all of them in October and try to deal with. I think will take time to fix all.
Welcome to Freedom Debt Relief, Cecilia! We are thrilled about the opportunity to serve your financial needs. We also appreciate your kind feedback about your Debt Consultant. Providing our clients with the proper expectations of our program remains our number one focus. If any questions come up for you, please know our Client Services team will also be more than happy to assist you. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Oct. 1, 2020
Freedom was the first debt company that I found years ago. They're fine and I've got no problem with them. They're paying off my debts and the progress has been okay. I like the ease of use of their dashboard too.
Thank you for taking the time to share your thoughts with us about the program, Keith! We couldn't be happier than to see our program was beneficial to your finances and our tools helped you stay on track with your graduation path. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2020
Updated on 11/11/2021: I highly recommend Freedom Debt Relief. They have helped me get back on my feet with my credit card bills. They are always available when I need a question answered. Amazing staff that knows what they are doing and talking about. Very professional.
Original Review: The bills were getting very overwhelming and I needed to put everything into one payment. I spoke to a bunch of different companies and talking to Freedom Debt Relief, I felt like they were more professional. Their rep was great and she knew exactly what she was talking about. They're working on all my credit card bills and they're getting things lowered. And if there are any issues with my monthly payments, I could always call them and they lower it. Of course, it extends the program length. I needed my payment lowered for two months and they worked with me. It's been good so far.
We are more than happy to assist, Kelly. It is an honor to be considered your financial solution for debt-relief. We especially appreciate you complimenting the service that's been provided. Be sure to log into your Client Dashboard at www.fdrclient.com to see how amazing you're doing in our program! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Oct. 1, 2020
My friend went through Freedom Debt Relief and was very successful that's why I went through it. Setting things up was pretty easy. I have seen some debts settled. I like that.
We appreciate you sharing your experiences with us, Ms. Judith. Please allow us to thank your friend for introducing you to our program! It's great to hear how pleased you've been with our efforts thus far. If any questions come up, Client Services is available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 30, 2020
They do a great job on handing your accounts And getting your accounts down and paid off. The customer service is awesome and very friendly. My stress has almost all gone with their help on all of my matters. I will recommend to anyone that needs help like this.
We appreciate your positive feedback, Mr. Milton. Thank you for expressing how pleased you are with our service efforts. The rewarding part is knowing our advocates in Client Services are providing a supportive atmosphere where you feel comfortable asking questions about your account. We also appreciate you for recommending our program to others! Please let us know how we can continue supporting your every step toward financial freedom. Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 30, 2020
I am so happy with my account settlements so far. I have saved about 40% that includes the fees etc. I love that if I don't like an offer I can wait for a better one. Communication has been incredible. So happy to have taken this step.
We appreciate your enthusiastic feedback, Cristy, and are glad to hear you are so pleased with our efforts. Making sure to provide the utmost level of customer service to our clients remains our number one focus. We encourage you to reach out to us anytime assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom.
Reviewed Sept. 30, 2020
Knew the answers I was looking for: Did not hesitate to answer each of my questions. Was Calm and helpful; whereas I am always a bit panicked when I call, she was calm, patient, and reassuring that my concern was valid but easy to explain. Succeeded at making me feel truly welcomed (like a friend) and validated for my concerns..
Thank you for sharing your amazing feedback, Ms. Elizabeth! We are thrilled to hear how well-supported you feel since joining us. Be sure to log into your Client Dashboard at www.fdrclient.com to view any important communications about your account. Please let us know how we can continue supporting every step of your journey. Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 30, 2020
FDR is my financial comfort in knowing that my debts will get paid. Without this responsible and knowledgeable company, I would still have sleepless nights and anxiety. I no longer live in fear -- FDR is available to advise and comfort and achieve what I could not do. Thank you FDR from the bottom of my heart!!
Reviewed Sept. 30, 2020
The representative helped me immensely with my questions; she stood with me on the phone while I reviewed documentation and told me additional items that were needed. I was amazed to get such good service at 8pm EST. I was nervous regarding correspondence I received in the mail and she sat through it with me and helped clarify and answered any questions I had. I called earlier on that day and the representative before was not helpful - this second phone call was extremely helpful.
Dawn, thank you for taking the time to leave us a review. We are thrilled to hear you were able to get the assistance you needed the second time around, and we are sorry for any frustration caused. However, we want to encourage you to keep up the great work and lean on us if you need anything. We can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Sept. 30, 2020
Freedom Debt Relief is helping me save monies for the long run and settling my accounts. I'm having to do savings plan on my own just in case I have an emergency. This plan allows me to do this. I appreciate them greatly!
Theresa, thank you! We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Sept. 30, 2020
I love Freedom Debt Relief. Really helpful and caring! Everyone in customer service was wonderful and helpful and pleasant. Anytime I needed help they were there for me. I would highly recommend them to all my friends and family. It was a big load off my heart. Thank you freedom debt relief!
Thank you for your thoughtful review, Sandra! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being apart of the Freedom Family!
Reviewed Sept. 30, 2020
I checked FDR's reviews and they were really good so I went with them. When I reached out, it was pretty easy. They've been in communication through email and text and it's been good.
Welcome to Freedom Debt Relief, Keri! We are thrilled about the opportunity to join you on your debt-free journey. We also encourage you to log into your Client Dashboard at www.fdrclient.com to see how great you're doing! Thank you for choosing Freedom Debt Relief as your financial solution.
Reviewed Sept. 30, 2020
I went with Freedom Debt Relief because of the good reviews that I read. They were very kind and nonjudgmental. Everyone I ever worked with or discussed anything with was well-informed and helped me right away with any issue I ever had which was very few. They set the payment plan up and we went from there. I trusted them and it went real well. I'm debt-free and feeling much better. It's very stressful to have a lot of debt.
Greetings Terry! We certainly understand how stressful dealing with your finances can be, that is why we created a program to relieve you of your debt and stress when handling it. Thank you for allowing us to support you! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
Media
