Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 20, 2020
I was told to stop paying completely. Therefor my interest stacks up, and my late fees. Which helps with a better settlement. Well, law firm got involved and couldn’t do a thing so I’m stuck paying all of my fees and interest which I was told not to pay. I should not have to pay this extra amount. I could’ve avoided all this if I paid it off earlier on my own. I thought FDR was supposed to relieve my debt and get a lower price. Not screw me over and make my payment double and my one card double in price.
Alyssa, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 20, 2020
I can only say on work. Thank you. One down, several to go. It is a relief that I soon will be debt free. I have learned to pay everything with cash. Thank you so much. It was easy. All I had to do is make my monthly payment.
Vera, we appreciate your lovely feedback regarding your experience! We're elated to hear about your success thus far and we look forward to settling the rest of your debt. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2020
UPDATED 4/22/2021: FDR did an excellent job negotiating my debt! I was well prepared to deal with any collection agents, but I only had one call me. Once the first debt was settled, it seemed like the progress steamrolled from there. I feel like one hundred pounds is off my shoulders. Thank you FDR!
ORIGINAL REVIEW: I’m very pleased with the way Freedom handled my 1st settlement. It was very low stress for me and for the first time in a long time, I feel my freedom coming back. I won’t be a slave to debt anymore.
Hello, Timothy! We appreciate you taking the time to leave us a review. We're elated to hear about your experience within our program and we will continue to work hard resolving your debts. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2020
I have been very pleased with what Freedom From Debt has been able to do in working with my creditors. It has been a tremendous load off my shoulders. I would recommend their help in solving or at least assisting in resolving old debt.
Thank you, Leanna, for taking the time to leave us a review! We're elated to hear about your experience in our program and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2020
Your company took large fees before my debt was paid, your representatives only explain that 20.00 a month was going to be charge, not 400.00 on the first enrolled debt. Your company is supposed to help the client, not rip them off.
Hello Irene, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 20, 2020
So far so good. Hard to be patience but Freedom has explained this needed to happen. Great customer service and they answer all questions. First debt reduced and agreed to. A huge saving and the credit card company seems to be happy also.
Richard, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2020
The company has successfully settled my accounts. They completed what they promised they would do. My credit score increased because of it. I would highly recommend this company to anyone who has debt- that's become overwhelming and a financial burden.
Thank you, Aida, for taking the time to leave us a review! We're ecstatic to hear about your success and we look forward to assisting you further. If you have any questions, be sure to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 20, 2020
I have been paying on my bills for a number of years now. Thinking if I pay just a little more this month, they will start getting smaller. No luck. The question is now what? Thank you Freedom Debt Relief.
Thank you, Shelley, for taking the time to leave us a review! We definitely understand resolving debt is not easy and we're always here for you. We would be more than happy to discuss your payoff options with you. Please call us at 800-655-6303 to discuss this with us. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2020
I'm thankful for the program. It's helping me get my life back together. I have had 2 settlements so far and it's a big relief when you get the acceptance from them. It seems like a ton lifts off your back. I am happy to get this behind me. I am hoping more settlements will come through soon. I have referred several friends to the program. It a help to have someone walk you through the steps.
It is rewarding to hear such great feedback about our Client Services team, Virginia. We fight very hard to get the best settlement to help you save money and time. We look forward to assisting your friends and family we will treat them with high respect. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2020
I was so worried that I would never be able to overcome my debt after my accident. I worried about it continually building and inhibiting me from buying a house and starting a family. I was living paycheck to paycheck and could barely make my payments. With the help of Damien and FDR I am no longer worried about never paying off my debt or building my savings. I feel hopeful for the future!
We really appreciate your comments in regards to your debt relief program, Katelyn. We are thrilled you took the first step to resolve your debt. We are glad to see your faith restored and hopeful for the future. We are excited about the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 19, 2020
I never knew how I was going to ever pay my debt off after getting extremely backed up due to COVID. It’s very overwhelming and always a weight on my shoulders. I came across this program through an ad on Instagram. So far everything seems great and I finally see a light at the end of the tunnel. Can’t wait to be debt free and away from making minimum payments for who knows how long.
Thank you for your thoughtful review, Danielle. We strive to provide quality customer care. Resulting in peace and sustainability both emotionally and financially. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2020
I have had a great experience so far. I am just getting started so not much is happening which is normal. I feel reassured that they will be here for me, I got my first email saying I was a late with my payment. I kind of freaked out a little. I couldn't get a hold of the guy that signed me up but remembered I could send an email. I attached my email and asked if I needed top let them know or what to do. They responded quickly and assured me that this is the process. I felt much better after that. I hope things continue to go this smoothly until I graduate.
Melissa, thank you for the kind review. We will be here every step of the way. Any issues, concerns, or just want to chat. We are here 7 days a week give us a call. We are thrilled to see your coming progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2020
Made it possible for me to some peace of mind. I will recommend this program to my family & friends in the future. Since in the program, I see a light in the tunnel, thank you. Please try to get the rest of my debts in settlements mode, so I can feel more relief.
Lupe, thank you for sharing your experience with us. We understand that many of our clients came from a tuff road. We strive to provide hope and care in each interaction we have. We want to serve you and assist in paying off your debt. Thank you for choosing Freedom Debt Relief in your financial journey. If you have any questions please call 800-655-6303.
Reviewed Nov. 19, 2020
Every time I have called, I have had the best helpful information/answers to my questions. And your reps have been very understanding and pleasant to talk with. It's hard not to feel ashamed being in debt. It's a lesson I will never repeat again. Thank you.
Arlyn, thank you for the kind words about the Customer Service Team. We strive to provide quality customer care. We want to be a safe place and know that we will get through this together. If you have any questions please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 19, 2020
FDR seems to be a blessing so far. I am very happy with them. Help is right around the corner with FDR. Always willing to help any time of the week. Just stay with your program they set up for you and you can take is easy.
We really appreciate your comments in regards to your debt relief program, Justin. We are so pleased to hear you have a strong dedication and loyalty to our services and expectations. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 19, 2020
I calculated that my dedicated account had enough funds within a month to pay off my settlements. I called FDR, I received a prompt answer, the CSR did a great job making sure I was on the right track and amending my future payments to avoid overpayment. He also gave me great advice on how to properly follow up and ensure I am able to graduate as planned. I was very impressed and pleased. Thank you!
Thank you for taking the time to share with us, Xavier. We listen to our client's needs to provide easy and understandable direction. We are thrilled to see your success finally coming into view. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Nov. 19, 2020
UPDATED 5/26/2021: Since signing up with them less than a year ago we have eliminated some huge debt and it's been a huge stress reliever. I'm not sure where we would be today if we didn't make the leap back then so we are very thankful for the help.
ORIGINAL REVIEW: They are helping us cut down our debt and doing a great job. They also found debt I didn't know I had and helped resolve that right away. I can't wait to see what else they can help us with. Debt free will be nice.
We appreciate you sharing with us today, Nichole. We strive to find options that can help you save money and time. Our lower rates allow our clients to regain their finances monthly. We also help resolve our client's debt in a timely manner. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2020
Great program. They're helping me and my family to get back to our feet. We are happy to make this decision so we can be stress free. I will recommend this program to family and friends. We are glad the we make this decision.
Thank you for your thoughtful review, Jorge. We are thrilled you and your family have taken the first steps to resolve your debt. We are here every step of the way and look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2020
The program and the people I have interacted with has been a great experience. The people are really helpful and seem to have genuine concern for my success. They have tremendously reduce my debt and which has given me some breathing room with my debts.
It is rewarding to hear such great feedback about our Client Services team, Gary. We listen to our client's needs and find options to help address their concerns. We fight very hard to get the best settlement to help save you money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2020
Very good experience with customer service people. I am so happy with this service. I would like to recommend to my friends when it be necessary. Every time that I call to Freedom I got a prompt response which it is good.
It is rewarding to hear such great feedback about our Client Services team, Angel. We strive to provide quality customer care. We are here 7 days a week ready to address your needs as they arise. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2020
I have been with Freedom Debt Relief for about a year now. I have been very happy with the process and has enabled me less stress in dealing with my growing debt. They are really taking charge. They keep in communication with me on how debts are being resolved.
We really appreciate your comments in regards to your program, Isabel. We are thrilled you have taken the first step to resolve your debt. We monitor your accounts and send communication via email and the Dashboard to help keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 18, 2020
FDR came to my rescue following an identity theft issue that left me with high credit card debt. They restructured my debts into a manageable payment. I don’t know what I would have done without their great assistance. Thank you for all of your help.
It is rewarding to hear such great feedback about our Client Services team, Harry. We strive to find the best options to resolve your debt. Help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2020
I cannot say enough about this company. After covid hit things really fell apart. But they have worked with me and have really made a difference in getting things under control for me. They have been a true godsend to get everything in order and to get me back on track.
Amazing feedback, Leah! We understand that time our tuff. We hope to be a safe place to assist you in this financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2020
Great service, if you need anything you can contact someone who has answers. I had my questions when I started this program but it’s been great. My credit score has taken a hit for sure but I can see the light at the end of the tunnel. In couple years I know I will be debt free.
We appreciate you sharing with us today Jameson. We are here to address any questions or concerns you might have. We look forward to the coming success and a more robust score in the future. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2020
Very pleased with the progress Freedom is making on my accounts. They make the process very easy and smooth. It is comforting to know that my debt will be on the right track once my accounts are paid for! A+ Freedom.
Julie, thank you for the kind review. We strive to fight for the best settlement to help you save money and time. We are here to address any concerns along the way. You can rest and know you have a partner to address your debts. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 18, 2020
I am happy that for has offered. This credit payment program. Aaron ** explained all facets about Freedom Debt Relief procedures. Also, I am now worry free regarding funds being allocated, towards the final /finish, that moment I can imagine is exhilarating.
It is rewarding to hear such great feedback about our Client Services team, Alejandro. We are can't wait for your journey to come to an end. We are thrilled to see all that has been accomplished. We hope your experience can put faith in others that are potentially seeking our assistance. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2020
Employees are very professional and are helping me to get out of debt and that is such a relief. I would suggest that all people that are stressed with debt contact them and let them help you. They are always a phone call away to answer all of your questions and relieve your doubts.
Amazing feedback, Victoria! Our years of experience have taught us that you can never perfect customer service. We are thrilled to have you part of our family to assist you in this financial journey. We will continue to be there every step of the way. If you have any questions please call our Customer Service team at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 18, 2020
I have always paid my bills on time. Due to Covid my business suffered and I fell behind on my credit cards and I wasn’t able to make payments. Freedom Debt Relief has saved me from this financial setback and now I can continue to keep my business and get my credit back at a good standing, by approving and helping me with this program when I desperately needed it. I am self employed and work cleaning residential duct systems and also an HVAC specialist with 22 years experience. For the 1st time in 14 years, I wasn’t able to work for The first quarter of the year. Those 3 months I lived off my savings and was not able to pay my credit cards. Most people didn’t want any contractors in their home due to this pandemic. Business finally picked up and I have returned to work. It is still slower than previous years but slowly we are getting back to our normal everyday work.
I am now excited that there is a solution and I am able to make the payments given to me by Freedom Debt Relief. Thank you so much As I will follow all the instructions to this program make all my payments as Scheduled. Specially in the summer months. Summer is our busiest season. Thanks again and during my busiest season, I should be able to pay larger amounts in order to pay off what is now owed. Again I am very thankful for the amount of help this program is providing for me.
Thank you for taking the time to share with us, German. We strive to provide quality customer care. We listen to our clients and connect in a way that allows us to finds options to resolve your debt. We are glad to see things have picked up for you and were a place of hope to address those concerns. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2020
I was thinking about consolidating my loans, and a Freedom Debt advertisement came up, and I decided to call. I spoke to Joshua and he was very patient. He walked me through the process and explained everything to me. I went into a debt settlement program because I was making a bunch of payments, and it got expensive, and then it was just minimum payments. I found that it was a little easier to make a one lump sum payment, and hopefully negotiate for a lower balance on making payments.
Freedom was able to come up with the amount that I’ve been able to stick to. I could also make an additional payment to help the process which is I'm hoping to do. My credit score initially went down because we had to wait and negotiate and make payments. But my credit score is heading in the right direction now. I wish the process was a little bit sooner. Then as far as negotiating the debt, I have one more left and I’m still waiting. I'm trying to find out exactly how much it is, so I can make that last deposit so I could be done, then one more that needs to be negotiated. The whole goal is trying to pay off debts as quickly as possible.
People should make sure that this is something that they wanna do because, initially, it would impact their credit score. But other than that, it is a good program to get into if they're trying to negotiate and trying to get one payment, which is easier to manage versus making minimum payments with interest and can make it harder to pay off their balance.
Paula, thank you for the kind review. We are thrilled to see your progress and notification of our service. We are looking forward to the coming success. We strive to provide quality customer care and help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 17, 2020
Would recommend anyone looking for Help and Guide through Financial Hardship. They are caring and work for you to help you get back on Track in Life ..I wish I would Have ask them for help a long time ago ...
Tony
Excellent feedback, Tony! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. We appreciate you taking the time to share this with us today. Please let us know how we can continue supporting the journey! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 17, 2020
Freedom Debt Relief has been very helpful in helping me get out from under the huge mountain of debt I had accumulated. Their staff is very knowledgeable and extremely professional. They help make me feel at ease. I would recommend their services to anyone who finds himself in A similar situation as mine.
Reviewed Nov. 17, 2020
I just joined but I’m very impressed at how fast they settled an account. I've only made one payment and they settled one account already. After a bad experience with another company it’s refreshing to see someone working on my behalf.
We appreciate you sharing with us today, Donna. We are glad we are here to help. Thank you for taking the first step to resolve your debt. We will be here each step of the way. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief to be part of your financial journey.
Reviewed Nov. 17, 2020
I have only been with Freedom Debt Relief for a few months but they have already taken care of one creditor for a settlement .So far happy with the progress. So if you are in major credit card debt I would suggest trying freedom debt relief to get your problems solved.
Hi, David! Congratulations on your first settlement! We appreciate you taking the time to share this with us today as we are thrilled to be considered your financial solution to debt-relief. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Original Review: Nov. 17, 2020
Updated on 04/28/2021: I have had a wonderful experience so far. I enrolled with four debts and have knocked out two so far. I would highly recommend this program. It was hard for me not to worry about payments, but the staff have been very supportive, and the emails have given a lot of great advice.
Original Review: My experience with this company has been very positive. They have done everything they promised so far, and their communications are top notch. By enrolling in this program, I have had a reduction in my stress level and I have been able to catch up on other bills not enrolled in the program.
We appreciate your amazing feedback, Robert! It's always great to hear clients share how pleased they are with our service efforts and it's rewarding to provide a service that leads you to a brighter financial future. We appreciate you taking the time to share this with us today. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Nov. 17, 2020
Outstanding experience with Freedom Debt Relief. They got me through every aspect of the process. The dashboard was always available and informative and easy to understand. Thank you all for all your help and knowledge. When I had to get any kind of personal help the staff was always helpful.
You are more than welcome, Mr. Salvatore! Thank you for the opportunity to serve your financial needs. We are thrilled to be considered your financial solution to debt-relief. Please let us know how we can continue supporting your journey! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 17, 2020
Superior customer service. Realizing that you allowed your debt to become out of control is a challenging topic. FDR truly puts you at ease and allows you to actually see a plan for deliverance. Just settled my first account and it feels great to see the light at the end of the tunnel.
Congratulations on your first settlement, Tiffany! Thank you for sharing your exciting feedback with us today! We are thrilled to be a part of your journey to financial freedom. Our top goal is to make sure we support your every step. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 17, 2020
I had too much debt and I felt comfortable with Freedom Debt Relief after I did some research. They were very cooperative with the payment plan. I have a monthly amount that I pay them. I am very happy with the quality of service that I got. Working with them is helping me get focused.
Reviewed Nov. 16, 2020
First settlement saved me about $500 of debt. Looking forward to climbing out of this giant hole that I am currently in. The Freedom Debt Relief dashboard is incredibly easy to use and informs you every step of the way.
We appreciate your amazing feedback, Benjamin! It's always great to hear clients share how pleased they are with our service efforts. We appreciate you taking the time to share this with us today. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Nov. 16, 2020
I recommend Freedom Debt Relief, they have been helping me so much. I wish I knew about this company before, but I thank them very much for such a great job and also I appreciate how they teach me the right way to manage my finances.
Thank you for recommending our program, Alejandrina! It is our pleasure to provide a service that leads you to a brighter financial future. Our top goal is to make sure we support your every step. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 16, 2020
They are doing a good job on work on all of my accounts and contact me with them too and it only been a two week or so... and they have been keep me update on everything too... They said they will keep me update on everything as they get them going too!!
Thank you, Kim, for the confident feedback! We are thrilled to be considered your financial solution to debt-relief. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 16, 2020
Thank you for helping me to get out of debt. Soon I will be able to increase my deposits to my account. It has been a weight lifted off my shoulders. What you do to help people is truly a blessing. I am so thankful for your help. God bless all of you.
We cannot thank you enough, Ms. Nancy, for sharing your positive experiences with us! It is truly amazing to hear how pleased you are with our service efforts. Our top goal is to make sure we support our clients every step toward a debt-free future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 15, 2020
Freedom Debt Relief works with you to try and help get you out from under your debt without causing you to drown. I've worked with several reps when I've called and they've been very polite and knowledgeable. If you happen to have a really rough time, you can call in to see if they will either stop that payment and add it to the end or cut it in half. They have done that for me before. They have cut the payment in half and they did that for six months. It really helped out. I've only had it one time, and this has been a while too, where I've asked them to not take the payment out and I was kind of refused so that took me aback. It was a shock because the company has helped me before. It was like they didn't have the time. The statement was I've gone into the deal and I knew what I was getting into. But maybe it was just a bad day for them or maybe the rep was new or maybe I just misunderstood her attitude.
We appreciate you voicing your concerns regarding your recent experiences with us, Ms. Nicole. It is disappointing to hear you did not feel supported when speaking with us. The goal is to keep you on track for graduation and not extend the length of your program. Modifying the deposit amount can adversely harm the progress of your program. However, we are here to support you at every step. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 15, 2020
Took 2 person, 2 different calls to get some answer, need it answer on what is happening, have $$ just sitting in there. 2 of my debts went to a lawsuit. Have I more I don't want another lawsuit, I not happy.
We are sorry to hear you are disappointed with our service efforts at this time, Ms. Magda. This is certainly not the experience we'd prefer for you to have with us. Some creditors are more aggressive than others. However, we've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. We trust our legal partners will do everything possible to resolve the impacted balances. In the meantime, remember to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 15, 2020
Easy to pay payments and really helped me pay off a lot of debt and credit score improved so much. Thank you so much for helping me get back on track. Overall payment options were easy to maintain and keep up with thoroughly the whole process. Great customer service.
Kristy, thank you for the kind review. We are thrilled to hear you had taken the first step to resolve your debt. Congrats on the remaining debt and getting it resolved. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 15, 2020
They have been very helpful in combining my debt and making it so I can pay it down in 2 manageable payments a month. Customer service is always friendly and very helpful. I've recommended this company to several others. This arrangement has greatly helped my credit and credit score to improve in a positive direction.
We really appreciate your comments in regards to your program, Janice. We strive to bring quality customer care. We continue to improve so that each interaction is easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 14, 2020
The program is excellent. It helped me get out of my debt with too high interest. The staff is very good and helping. The dashboard is a great help to monitor and also to communicate. The video in the website is very useful.
Varghese, we are over the moon to receive such stunning feedback! We are happy to hear you're utilizing the resources available to keep track of the program. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 14, 2020
I had some debts and enrolled into the program. From the very start the person I talked to was very informative and made sure that I understood what was going on. They check in throughout the whole process usually with an email. They make sure you understand what they are doing and why. They try and settle with the companies as low as they can and as fast as they can. Would highly recommend!
We really appreciate your comments in regards to your debt relief program, Jessica. We strive to bring quality customer care in each interaction. We are here every step of the way and look forward to the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 14, 2020
Everyone I’ve talked to or chatted with has been so helpful and friendly. Paying the extra for the lawyer service was so worth it when one of my creditors tried to serve me with a garnishment after not wanting to settle.
Thank you for your thoughtful review, Kindall. We strive to get the best settlement to help you save money and time. We are excited that our legal partners were able to protect you and resolve those financial issues. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 14, 2020
I sent the request to terminate within 3 days and received a call a few days later saying it was being submitted. Fast forward 2 weeks and another withdraw came out of my account. So I reached out to customer service chat and they tell me repeatedly that I had to follow up with a phone call in order to finish processing it. Nowhere in the termination paper does it say that and when I got the call they just said to call if I had questions, not that I was required to call. So I call customer service where I am told That yes I was supposed to call and I have 3 calls ahead of me. After 7 minutes of being on hold, I get told there’s SEVEN calls ahead of me. I then get disconnected. Tried to call again multiple times where I either couldn’t hear them or I would just randomly get disconnected.
Finally I get through to someone ELSE who tells me that with the termination within 3 days I am NOT required to call and to top it off, they never even submitted my paperwork. So now I’m out roughly $40 in fees because they didn’t bother to terminate when I requested it. Definitely would not recommend this program to anyone! They were dishonest and no two people that I spoke to gave me the same answer. Absolutely terrible experience.
Kelsey, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 14, 2020
I didn't know an extra payment could only be made through your primary account you had on file so I wasn't able to make an extra payment. The customer service representative was very courteous when explaining. I do wish that accts already settled could still have the option to be paid off earlier than agreed settlement.
Anna- Maria, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 13, 2020
You gave me reassurance, you allowed for me to breathe, you were there every step of the way, and you made me feel valued. Those are just some of the qualities that best describes the wonderful people at Freedom Debt Solutions. You never once made me feel that I was alone in this journey. Thank you DOESN'T come close to the gratitude I have for all of your help. Thank you.
Gabriel! Wow! Congrats, thank you for the kind review. There are not enough words that we could say either about assisting you and being there to help resolve your debt. We are glad to see the coming success and the completion of your program. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 13, 2020
Extremely grateful that I found out about this company through an internet advertisement. I been with them for almost 2 years and we already got about half of my debts settled. This company will help you worry less about your debts. Just make sure you make your bi-weekly deposits and they will do the rest. Customer service is awesome along with very helpful. There are pros and cons to everything, and the downside is, that in order for them to do anything, you'll have to stop making payments on your debts which will affect your credit.
But hey, imagine paying thousands of dollars a month in debt and now you are only paying a few hundred a month depending on your situation and what they can offer? That's the pro. The risk is that your credit will be affected. But remember, in economics they have a saying, Risk and Reward, sounds familiar? There is a risk to everything in life and with risks, comes rewards and if you're struggling to pay debts, then FDR is the right place for you.
Amazing feedback, Gregory! We are thrilled you took the first step two years ago to resolve your debt. We are happy to be part of your financial journey. The good news is that rebuilding credit is far easier to do than getting out of a sizable debt problem. We lower your expenses to help rebuild your finances and resolve the debt. This puts you in a better position to rebuild. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 13, 2020
I was overwhelmed and stressed out. Thanks to Freedom Debt Relief now I only have to worry about one payment while they worry about the collectors. I would definitely recommend to people that are struggling to make does minimum payments.
We really appreciate your comments in regards to your program, Rodolfo. We are happy we could be a source of hope and a time of need. We look forward to your coming success and paying all your debt off. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Reviewed Nov. 12, 2020
Freedom Debt Relief is very easy to work with and they get results fast! Looking forward to graduating and being debt-free!! Would highly recommend FDR to family and friends. All the people I have dealt with have been super friendly.
Diane, we are over the moon to receive such stunning feedback! Our crew is here for you. We strive to get the best settlements, in the meantime, we have Customer Service Reps ready to address your needs throughout the program. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2020
Debt Relief has been so helpful with getting back on track and getting my debt paid off. Thank you so much. A huge weight off my shoulders. Communication with them was easy and very helpful to conquer my debt.
We really appreciate your comments in regards to your debt relief program, Cynthia. Our years of experience allow us to make each interaction easy and understandable. We are thrilled that you picked us to assist you in your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 12, 2020
I called to ask if my settlement payments would come out of my Dedicated Account. I am new to Freedom Debt Relief so I wasn't sure. The person I contacted from Customer Service was extremely polite and answered my question.
Excellent feedback, James. Thank you!
Reviewed Nov. 12, 2020
So far I am very pleased with how they handled my first account, hope the rest goes as well. They keep you informed on the accounts and when they will be working on the next account. The only thing I don't like are the calls from creditors but that goes along with the program.
Donna, thank you for the kind review. We understand that creditor calls can be a headache, however, we expect those calls to be addressed once we make arrangements. In the meantime, we have helpful articles about creditor calls. What to expect and how to respond. If you have any questions please reach out to us. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 12, 2020
There was some confusion - and even know - I thought that I was to go the 4yr route at 100.00 a month. The paperwork states 2yr at 200.00 a month. I know that I agreed w/ Michael on the 4yr at 100.00. He said that was the best for me.
Bridget, thank you for bringing this to our attention. We want to make sure all is well. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 12, 2020
FDR has been great with assisting me with getting my debt resolved. They have been able to negotiate most of my debt. I think I have 1 more cc to be negotiated. I make sure I make all of my scheduled deposits.
Debra, thank you for sharing. Yes, we have resolved all your accounts but one pending. Keep up the great work and thank you for taking the first step to allow us to be part of your financial journey. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 12, 2020
Able to help and assist where is was needed. Always able to answer all questions that I have. Quick responses if and when I have questions. Phone calls that I have received have a positive outcome. Pleasure working with Freedom Debt Relief.
Jaimie, thank you for the kind review. We listen to our clients and find options to resolve their concerns. We are here every step of the way and can be reached 7 days a week. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 12, 2020
The FDR program is a program that I would recommend to family and friends. The counselors were very professional and explained the program in laymen terms. They saved me money and put me on the path to becoming debt-free. Thank you, FDR!
Thank you for your thoughtful review, Keith. We strive to make each interaction easy and understandable. We fight for the best settlement to help you save money and time. We are thrilled to see you have taken the first step to resolve your debt and look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2020
They have settled a few already. For half of what I owed. When this pandemic hit and had no job for 7months, I did not know what I was going to do with all of this debt. So thankful they have helped along the way and of instead of paying each one. I just pay them one monthly payment.
We appreciate you sharing with us today, Amanda. We strive to listen to our client's needs and find options to help resolve their debt. We are here 7 days a week. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 12, 2020
Have had a great experience so far! I started the program at the beginning of 2020 and have not had any issues to this date. The individual that I spoke to was very helpful in going over all of my concerns.
It is rewarding to hear such great feedback about our Client Services team, Lisa. We are here every step of the way. We strive to make each interaction is easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 12, 2020
We spoke about what was my remaining balance, I am trying to pay the full amount to accelerate the process of settling with my last (2) two creditors. I intent on paying this amount now instead of continuing to make the usual monthly payments and wait until March 2023 for me to “graduate" from the program.
Carlos, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 12, 2020
I was looking for a way to be able to still pay the bills. I looked online and found Freedom Debt Relief. They make you stop paying your bills so they can negotiate with them but I was at the point where I couldn't make them all anyways. The payments are based on what your debt load is and how much you can handle. I'm paying as much as I can possibly pay right now. There were two times that I could not make the payments ‘cause something came up. That was a major life issue where I needed the money. Because of that, I called them to say they couldn't take the payment out that month and they were fine.
They're fantastic and this is unheard of in this day and age. I've never had a time where I've called them and the person on the other end of the phone didn't understand what they were doing and how they were doing it. No matter who answers over there, when dealing with my case, and sometimes you feel anxiety and stress dealing with that kind of situation on my end, they've always put me at ease. They've always known the answers to the questions I have. I'm pretty shocked by that because there are multiple questions sometimes and they have all the answers. The whole thing's a pain in the butt when you think about it in a life situation. But at the same time, when I call them, I do feel like I'm getting relief.
They have the service where if you need an attorney, it's 12 or 13 bucks a month extra which is what I'm paying. There have been a couple of times I've received a summon and their national law litigation group gets on it right away. I've never had to go to court since I've been with them because their attorney group has always stepped right up and got it taken care of. They don't call that attorney group as often as you'd like. Sometimes you need to call them for an update. You get close to the court date and you're wondering if you need to go to court. But for what you're getting from a bunch of attorneys at that price, if I need to call them once in a while, even though it's a pain in the butt, I'll do it. It's always been good news when it's close to the time where I'm supposed to go to court.
Randall, amazing feedback! We are thrilled you have taken the first step to allow us to be part of your fiancial journey. We colloborate to address your questions while in the program. Our software allows us to see where you been and where your going while in the program. We are happy to hear your satisfaction with our legal partners and hope to see continue success in your way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2020
So far so good. I will gladly update this review once the process is finished. Excellent customer service up to this point. Access to representatives has been easy and they have always been very kind and helpful. I look forward to reaching my goal of reestablishing my credit score and getting back on track to a great credit score and credit worthiness and so on and so on. I hope this is helpful.
Amazing feedback, Shane! We strive to provide quality customer care. We are thrilled to see you take the first step to resolve your debt. We will be there every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 11, 2020
Freedom Debt Relief was an answer to The customer service was outstanding. Anytime, I had a question, the staff answered me promptly and thoroughly until I completely understood. Never did I feel like I was a bother or asking a "stupid question." I highly recommend Freedom Debt Relief.
Sharon, thank you for the kind review. We strive to provide our clients with quality care. Our years of experience allow us to make these processes easy and understandable. We are grateful for your enrollment, and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 11, 2020
These guys have been so helpful and I honestly would not know what to do with my debt if it weren’t for them. They are so nice and understanding. They explained everything very clearly to me. The site is easy to manage and the customer service is literally one of the best! Thank you guys so much! I would definitely recommend anyone to come here and get the help they need!
We appreciate you sharing with us today, Amanda. We strive to provide quality customer care. We listen to our clients and find options to help resolve their debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2020
They have been able to reduce the debt I initially signed up with to about half of what I had owed. I’m having issues adding new debt with a lease end balance. They're not accepting the final statement letter because it’s more than 45 days old. I’ve spoken repeatedly to the car finance and they don’t send out any other letters. Still waiting to hear back from FDR on this. I’ve even sent in the email showing the date it was re-sent to still silence.
Jacqueline, thank you for bringing this to our attention. We apologize for the stress that you have endured. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 11, 2020
Everything was going well, until I lost my second job and had no income. The customer service reps did not seem to understand that I HAD to lower my monthly contribution to be able to survive until I found another job. It is not something that I WANTED to do, but I needed to do. The emails and texts telling me that this was affecting any settlements and my end date for getting out of debt was only causing me more stress.
Jane, thank you for bringing this to our attention. We apologize for the trouble that has caused you stress. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 11, 2020
I had great service and my question was taken care of. Thank you for your help and service through this process. I am debt free and it is an amazing feeling to be on the other side of this. I would recommend FDR to anyone looking for debt help.
Congratulations, Teri! We could not be prouder of your accomplishments in our program. We appreciate you taking the time to share this with us today and thank you for recommending our program! Enjoy your financial freedom. You've earned it! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 11, 2020
When I call, I talk to anybody that's there. The consultants have been pretty good. They set it up with the bank to take my payment out of my account. Freedom Debt Relief took care of my creditors from calling and they got them all resolved fairly quickly. It's helping me get out of debt. I'd tell others to try it. It works for me.
Reviewed Nov. 11, 2020
You were there when I needed you. Thank you so much for your help. I would recommend you to everyone who needs help. You always answer my question you were very pleasant. I understood everything you said. You always email on my update on my account. Again I will give you a great rating.
We appreciate your amazing feedback, Sharon! It's always great to hear clients share how pleased they are with our service efforts. We'd also like to thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 11, 2020
My relationship with FDR has been a great experience like a mature understanding and acceptance of personal circumstances and a commitment for a rewarding triumph of success. The support from everyone I have had interaction with, and even the ones behind the scenes gives me the trust and confidence to stay the course and follow this proven system. I recommend FDR as a partner for any person in search of freedom.
Thank you for the confident feedback! Our top goal is to make sure we support our clients every step toward a debt-free future. It is truly amazing to hear how pleased you are with our service efforts. We'd also like to thank you for recommending our program! Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Nov. 10, 2020
Very pleased with the process so far. I look forward to the day my debt is no more and I can be free. My peace of mind has increased over these past few months that I have been enrolled in the program.
Thank you for the confident feedback, Antonette. We are thrilled to be considered your financial solution to debt-relief. As you continue the journey, remember that Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 10, 2020
UPDATED 1/25/2022: The creditors still call from time to time but over time I have adjusted. My only problem has been was I couldn't add two collections accounts. I don't know if I went through the proper procedure steps but I really need to add two more accounts.
ORIGINAL REVIEW: I can now breathe a sigh of a little relief. I can proudly state that I have paid off 3 debts and Freedom Debt is working really hard to get my other debts paid off. I still have companies calling but the counselor at Freedom always give me good advice on how to handle any debt situation. Thank you Freedom Debt.
Way to go, Delois! We are thrilled to be considered your financial solution to debt-relief. It's also great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 10, 2020
Was kept informed as to what was happening with my accounts and felt like I was being helped out of a difficult situation. Very satisfied with the whole experience. Looking forward to putting these debts behind me. Would gladly recommend FDR to anyone needing their services.
Welcome to Freedom Debt Relief, Ms. Cynthia! We cannot thank you enough for sharing your positive experiences with us! It is truly amazing to hear how pleased you are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 10, 2020
I had too much credit card debt and I lost my job. I threw a dart at the board, hit Freedom Debt Relief, and I took them. Their rep was really easy to deal with. He told me how much, asked me how much I could afford, then slam-bam-thank-you. The quality of service has been fantastic and they're always there to help me. I'm nearly finished and I never had a bad experience, so it's been pretty good.
Congratulations, Peter, on being so close to reaching your goals of becoming debt-free! We appreciate your amazing feedback! It's always great to hear clients share how pleased they are with our service efforts. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Nov. 9, 2020
While I am very surprised by how long the process takes and in some cases, the balance grows so high because of late charges, that the negotiation down gets us to where it was when it was onboarded. I would however state the process is simple and the harassment is not existent.
We appreciate you, Robert, taking the time to share this with us today. We do take every opportunity to get better in how we serve our clients. Our top goal is to make sure we support our clients every step toward a debt-free future. Your patience is greatly appreciated while our negotiators work to obtain the best settlement agreements possible. Remember to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 9, 2020
Freedom Debt has helped my husband and I with our Credit Card and Loan Debt. It has been such a great relief with all the creditors and collection calls we had before we enroll to their services. Thank you for your services Freedom Debt!
Thank you, Alejandra, for the confident feedback! Our top goal is to make sure we support our clients every step toward a debt-free future and are thrilled to be considered your financial solution to debt-relief. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 9, 2020
With all the litigation I have received and no calls to my creditors or letters sent out on my behalf like state when you first enter the program has never been done. I have sent a creditor over 10 times to you and still not added to my account but yet charged me for it when it was explained that it was not a secured debt. Then send me notifications that you found new debt that should be added, well I figured that out that the debt that's enrolled has been sold to another name and you want people to believe that it's new debt but really not so you can charge them more money!
We never intended to disappoint, Mr. Mark. Please know we do not collect any fees until a debt is resolved. We are confident in the fact that if the deposit amount changed, it was due to a change in the program enrollment. It would be best if we speak with you directly to address any concerns you have regarding your account. A team specialist will be reaching out to you shortly concerning the matter.
Reviewed Nov. 9, 2020
Doing an excellent job in solving these debts. With my medical problems, I truly appreciate all this help. It's a relief for me at this time. Having so many dr. appointments, I don't have time hardly to get my breath.
Excellent feedback, Brenda! We are thrilled to be considered your financial solution to debt-relief. Thank you for the opportunity to serve your financial needs. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 9, 2020
Freedom Debt Relief is good. I had credit, but my first wife and then my second wife messed it up for me. I did this, I did that and it turned out bad. The world landed on me and I was squished. I was seconds away from doing things that were unthinkable. It was 2017 when I got into the program. The pitch was good, the opportunity was there, and there were no strings. It was plain and simple, “Here's what we do. You do this, you pay this, you're done.” The representative's greeting was personable and instead of my money, they thought about me and getting me out of debt and out of trouble. Every time I asked a question, it’s either “We know the answer," or "We'll get back to you about that.”
The VA was paying me to where I can survive, and then they decided to mess with me. They chopped my normal payments from $2,000 to 900 and some change a month. I had to pay back $6,500, which I'm doing right now and my payments is $450 a month. With the 334 in the adjustment and over $20,000 in credit card and loan debts, Freedom Debt Relief showed me the path and opened the door. I was in over my head, and they threw me a snorkel. That was the first step. From then on out, they gave me a rebreather and I stayed underwater for years, breathing and living. Gradually, the water was draining. It’s life-changing. I feel a lot of weight has been lifted off my shoulders. Since I'm mentally challenged, it calms me down a little to where I have less to worry about and that's a big relief.
I'm almost done with the program and that's awesome. By no means possible do I ever regret going through Freedom Debt Relief. At first when I started out, I thought it was a scheme and I was still uneasy. The next year went by, and I started getting relief. My credit score started moving up as well. I thought, "This actually works," so I kept with them and I'm almost $28,000 out of debt right now. I have already recommended a couple of people to them as well. I don't consider Freedom Debt Relief a bandwagon. It's helping hand or a car on a road that is never-ending. People at least get to move somewhere. This car is moving into town, so I'm starting to live again.
Thank you for sharing how confident you are about our service, Michael! It is truly amazing to hear how pleased you are with our efforts. We appreciate you taking the time to share this with us today. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Nov. 9, 2020
I'm very happy with Freedom Debt Relief. The service and the program are excellent. The people are very nice, polite, and have good service. I really consider all the hard work that they do. I've been in the program only last year and I'm kind of relieved and less stressed. Freedom really helps me to handle my debts.
We appreciate you sharing with us today, Rosaida. We are thankful for your business and the opportunity to serve you each step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2020
I am pleased to open my own account. I do have concerns associated with my old account with my husband (Jimmy **) now deceased. Not only was the money that was agreed upon taken out of my checking account but also the money that was from my previous account with my husband. That account was supposed to be closed and the money in that account to be refunded. I haven’t received anything from the old account. Where did that money go if that account was closed? When are y’all going to send the balance in that account? I can’t afford both.
Thank you, Ms. Janice, for bringing this to our attention. First off, please accept our sincere condolences for your loss. Your concerns will be immediately addressed by one of our team specialist. Please feel free to call back into Client Services at (800) 655-6303 for any updates regarding the matter. We appreciate your patience in all of this and would like to say thank you for continuing the journey with Freedom Debt Relief.
Reviewed Nov. 8, 2020
I saw my husband do great with Freedom Debt Relief. I decided to do the same for myself and I had a good experience with my rep. When I have a question, I call and the reps always treat me really well. I recommended my cousin in Florida to them. They called in to FDR and they have a settlement already.
We appreciate your amazing feedback, Raquel! It's always great to hear clients share how pleased they are with our service efforts. We'd also like to thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 8, 2020
I'm told (and this is nothing to boast about) that I have the second largest debt consolidation plan with Freedom Debt Relief. Their customer service from the very beginning was superb. They were patient and considerate of the mess I was in - nearly losing my home and in such a unique situation where I legally couldn't declare bankruptcy. I'm over one year into the program and am on an aggressive payoff plan with nearly every creditor. My credit has even increased! But beyond that, I've learned to manage my finances better. I don't have to communicate with creditor - they've handled everything. The stress is gone. When I have questions, they promptly answer and keep me updated constantly with their private online portal. I know where I stand with any creditor at any time. Highly recommend using Freedom Debt Relief.
We cannot thank you enough, Terry, for sharing your positive experiences with us! It is truly amazing to hear how pleased you are with our service efforts. We also would like to thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Nov. 8, 2020
Freedom Debt helped me paid off my debts and facilitated the debt free process through a consolidation loan. I am very happy to have settled all my credit cards debt. Freedom debt taught me how to live my life without relying on credit cards. I now know how to use my credit cards responsibly. Thank you freedom debt relief.
Excellent feedback, Ms. Wendy! We are thrilled to be considered your financial solution to debt-relief. It is truly amazing to hear how pleased you are with our service efforts. Our top goal is to make sure we support our clients every step toward a debt-free future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 8, 2020
Never been happier with the help they have given me on reducing my debt. I feel a great sense of relief with their help in getting myself back on the right track with my finances. May take a little time, but well worth it.
Thank you for the confident feedback! It is truly amazing to hear how pleased you are with our service efforts. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 8, 2020
I had too much debt. Credit card debt got the best of me. I had to do something 'cause it was getting to the point that the rates were getting too high and I was getting behind with everything. My income wasn't enough to keep it up and I couldn't keep it up any longer so I had to get some help. There were two companies that I considered. I kept looking and finally wrote down Freedom Debt Relief. I decided one day that this was what I needed to do. It sounded like it would be helpful to me. It could help me and bring me some relief and peace of mind.
I feel good with it. I feel that I'm headed toward graduation date. I just have to deal with each year as it comes along. It's not as fast as I wish it could be but I don't have any more money to put in it to speed up the process. I have to be satisfied with what's going on now and I am. When the monthly report comes, I'll check it to see where my spending is. Freedom Debt Relief has been helpful and it's still being helpful to me.
Welcome to Freedom Debt Relief, Martha! We are thrilled to be selected as your financial solution to debt-relief. Our top goal is to make sure we support our clients every step toward a debt-free future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 7, 2020
Very pleased, great communication. Always helpful and informative. Prompt reply to correspondence. Always directs me to the proper person to help with my questions. They explain thoroughly and do not mind repeating if I need to have the information repeated. I am glad that I decided to chose them.
Thank you for sharing your exciting feedback with us today, Rosemary! We are thrilled to be a part of your journey to financial freedom. It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 7, 2020
I am a client of Freedom Debt Relief. Every time I have had any interaction with anyone from freedom debt relief they have been very helpful and friendly. I am very happy to be a client. It has been great having them help me to get out of massive credit card debt.
Thank you, Robert, for the confident feedback! Our top goal is to make sure we support our clients every step toward a debt-free future. We are thrilled to be considered your financial solution to debt-relief. Remember to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 7, 2020
One of the most amazing debt relief programs I have ever encountered. Customer service reps are so friendly and helpful. This program helped me lower my debt balance with no issues. I hope I don’t have to use them again but if I had to this would be the company I would trust.
Thank you, Yaritza, for the confident feedback! Our top goal is to make sure we support our clients every step toward a debt-free future. It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 7, 2020
Wonderful FDR program. I am so relieved for getting my life back. Has helped me in so many ways to be happy. Your program has saved my aspect on having a good life. A fresh start and decent program has enabled me to be productive in my lifestyle.
Welcome to Freedom Debt Relief, Ms. Carol! We appreciate your amazing feedback! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 7, 2020
I would recommend that you pay off a debt in bigger payments other than payments of 15-20 dollars every two weeks. Wait till my deposit is over 300 and make 2 or 3 payments towards a debt and take away credit cards one by one.
We appreciate you voicing your concerns regarding your account, Mr. Humberto. The amount of funds available determines our ability to settle the enrolled balances. We encourage you to contact our Client Services team to review your account information in greater detail. Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 7, 2020
Quickly stopped the letters and calls. Also, alerted us immediately when there was a settlement and made the transactions easy to navigate and understand. FDR made getting out of debt considerably easier than attempting to deal with multiple companies alone!
Excellent feedback, Samantha! We are thrilled to be considered your financial solution to debt-relief. It is our pleasure to provide a service that leads you to a brighter financial future. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 7, 2020
I sent settlement offers from TD bank and you ignored them. You should tell me why you are doing nothing on this account. I think TD should be moved up on the settlement list to immediately. Please explain why you are not pursuing this offer.
We appreciate you taking the time to voice your concerns with us, Mr. Robert. Our process takes time and the ability to negotiate primarily depends on the amount of funding available. However, we'd be more than happy to thoroughly review the details of your account to provide an idea as to when our negotiators plan to settle the mentioned balance. Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 7, 2020
This is a program everybody should look into. Having more debt this is the to go. They are professional and understanding. Most credit companies do care how and what happens. Every person spoke with helped me under. I appreciate their services.
We cannot thank you enough, Robert, for sharing your positive experiences with us! It is truly amazing to hear how pleased you are with our service efforts. Our top goal is to make sure we support our clients every step toward a debt-free future. Remember to log into your Client Dashboard at www.fdrclient.com to keep up with your progress. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 7, 2020
I have enjoyed all the people that have talk to. The customer service is always great. On the other hand though the fees for the settlements are basically the cost of my full debt. This was disappointing to find out after my first settlement, I will be settling all other debt I have on my own.
We appreciate you taking the time to share this with us today. Compare our fees to 100% of the debt amount plus any interest and additional late/penalty fees if you cannot meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps you pay down your entire debt; principal, fees, interest and all. However, we take every opportunity to get better in how we serve our clients and appreciate your feedback. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 7, 2020
My experience with Freedom Debt was exceptional! I appreciate all the help they have given me. I have been given a chance to restructure my financial situation. I will tell others about this opportunity I have been given. Thank you in advance for your assistance!
Excellent feedback, Vanessa! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. Remember to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 7, 2020
You said would be out of debt like two years. Told my wife like three years. Well looking like twice as long if not longer. Can not help to think that you are spreading it out so you can charge us a monthly fee. Thought you were here to help not take advantage of people whom are struggling and trying to do the right thing and not filing bankruptcy chapter 7, and here you are stretching it out so you can charge us more and more money for your fees, starting to feel like you are no better than the creditors and you are taking advantage of people whom fell on hard times.
Michael, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 7, 2020
It’s been almost two years now that I signed up with Freedom Debt Relief and the quality of service is good.
Thank you, Nathan, for the confident feedback! Our top goal is to make sure we support our clients every step toward a debt-free future. Congratulations on the progress you've made since enrolling with us. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Nov. 7, 2020
Freedom Debt Relief is worth looking into. They do a good job. I talked to one guy when I first called then got set up with another person when I signed up. They answered my questions and weren't judgmental. It’s going on almost three years now for me and they've gotten three of my six debts already taken care of so I'm happy with that. The first time I did a settlement, it was a real shock. They took their share right then and there. I wish their fees were a little lower but they are what they said they would be which I agreed for them to take.
Way to go, Peter! We appreciate your amazing feedback! It's always great to hear clients share how pleased they are with our service efforts, and we are thrilled to be a part of your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 6, 2020
I wish the settlement would happen quicker to stop accrual of interest or late fee charges. It would seem counterproductive to allow these charges to accrue. Settlement has to overcome these charges and final amount due could be less. Thank you for your consideration.
We are sorry to hear you are disappointed with our service efforts at this time, Mr. Lance. Our process does take time and we appreciate the patience of our clients while we attempt to obtain the best settlement agreements possible. We're also thrilled to be a part of your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 6, 2020
My customer service rep went out of her way to be helpful and compassionate during a difficult time. She lifted my spirits and made my day! She was a good example of how the public would like to be treated by folks doing their difficult job.
We appreciate your amazing feedback, Judith. Our top goal is to make sure we support our clients every step toward a debt-free future. We encourage you to continue reaching out when assistance is needed. Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 6, 2020
I hit a major bump on the road during my life journey, and with that I found myself in a messy situation. Freedom Debt Relief saved me. I was able to manage a monthly payment to get my debt resolved. Currently a year and a half later I'm down to 1 account left to be resolved. There is a light at the end of the tunnel, and I thank Freedom Debt Relief for all their work in helping me.
Way to go, Yadira! We appreciate your amazing feedback! It's always great to hear clients share how pleased they are with our service efforts. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 6, 2020
Thanks to Freedom Debt Relief my monthly worries are over, they make it so easy on me knowing all my debts will be paid and on time too. Before I know it I will have no more debts for the first time in long time.
Welcome to the Freedom Debt Relief family, Susan! We are thrilled to be a part of your journey to financial freedom. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 6, 2020
Every month when I was making payments, they were just minimums. I put it all together and it was gonna take me close to 24 years to be completely debt-free the way I was going. I did a lot of shopping around before I talked to a bunch of different debt consolidation companies and Freedom stood out more than any other ones. It was very simple and they're very nice people to deal with. When I contacted them, they told me in 48 months that I'd be zero debt. They've already solved eight or nine accounts, and I've got six more to go. I'm a little over two years into the program and I've got two more to go. I'm very happy with the progress being made.
We appreciate you taking the time to share this, Max. It is truly amazing to hear how pleased you are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 6, 2020
Freedom Debt Relief was very helpful at the beginning and they were very helpful when they were sending the emails out as far as when they're doing negotiations. One thing they need to explain is the consequences you will have with the IRS. This completely got me by surprise and I got hit very hard for the income tax. It might not be necessary to explain that because it may not help their business but it has to be at least mentioned. That way, they give the customer a better decision making type of tool than anything else. I will definitely tell whomever I recommend it to to talk to their tax advisor because it's huge. But as far as everything else goes, they have been very good. They have treated me fairly as much as they have possibly been able to.
The attention to detail, what they're going to do when they're gonna get to a settlement, before they can make the settlement, it would be good if they can speak to the client and let them know, “We're making this settlement for this amount of money. Are you okay with that?” I understand what they want to do but let the client then determine the amount of money, if that's gonna be a good amount of money or are they going to be comfortable to put that extra cash on a two-week basis into their bank so it can be paid. That would have been the only other problem I would have with them.
We appreciate you taking the time to share this with us today, Mr. Miguel. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it. In the meantime, please let us know how we can continue supporting your every step toward financial freedom! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 5, 2020
This program has helped my family slowly get back on track and get us back onto the right path. I’m very thankful for Freedom and being so helpful explaining the process and answering any questions I had. I would recommend to anyone who needs the same help we did!
Amazing feedback, Rheanna! We listen to our clients and provide solutions to address their needs. We are available to call 7 days a week if you have any questions. Thank you for allowing Freedom Debt Relief to be part of your financial journey.
Reviewed Nov. 5, 2020
They are doing good and I’m feeling better every day and I can stop stressing out about it cuz I know it’s getting taken care of and having the peace of mind knowing how long it takes in the long run it will be good.
Thank you for taking the time to share with us, Christopher. We strive to bring quality care and address any concerns during the time of the program. We are excited about the coming success if you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 5, 2020
Updated on 01/03/2021: Freedom Debt Relief did great resolving my credit card debts. My wife's high medical problems depleted my savings account and more. We will catch up this year. Thank all the FDR people that I had contact with and their patience and immense help.
Original Review: It has been a long wait for December 1920 but we are almost there. All FDR service people that I spoke with were excellent in courtesy and informative, there were many to thank. I would recommend your service to all people needing help on getting their financial life back in line where it can be great again.
Frank, thank you for the kind review. We are thrilled to hear that you have resolved your debt. We are here every step of the way and strive to provide quality customer care. Thank you for allowing freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 5, 2020
The FDR Program has been very helpful in handling my debt. They started with excellent service the very first time we spoke. I wasn't sure if I could trust them... I'm always nervous and skeptic with any new endeavor. I plan to pay my account early if I'm able.
Hello Paula, thank you for the kind review. We strive to bring the best settlement to save money and time. We are here every step of the way. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 5, 2020
Everything is going GREAT.. except I am not a big fan of automatic deductions. It often put my bank account in risk of getting in negative balance. I understand why it is necessary, but still should have given customer the option to authorize. Also, should have given an option to change the deposit cost instead agreement. I want to reduce deposit from $200 to $150 due to budget but wasn't given an option to unless I requested them to. But again, everything else is GREAT. I'd just give 4 1/2 stars.
Detoine, thank you for bringing this to our attention. We encourage our clients to maintain their deposits because if reduced it could impact settlement that is dependent on those funds. If you have any questions please call our Customer Service Team at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 5, 2020
When we moved we made poor choices. Eventually those choices were hindering financial freedom. When we had no other choice we needed something that would work for us and with us and this was it! I highly recommend. Now, our financial struggles are a thing of the past.
Amazing feedback, Lauren! We are thrilled to be part of your financial journey. It's exciting to hear all the success you have earned, and we are thrilled we could assist. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs
Reviewed Nov. 5, 2020
I just signed up. They haven’t really done anything for me. I have to make a few payments There really isn’t anything else to say. Except Dave ** was helpful with trying to get me signed up. The girl I talked with was helpful.
Mary, thank you for taking the time to post a comment. We are thrilled you have taken the first step to resolve your debt. We are hopeful that you should start seeing savings accumalate due to the low rates compared to your creditors. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief to be part of your financial journey.
Reviewed Nov. 5, 2020
This has been a pleasant experience from the beginning. Everyone has been personable and helpful and I'm so grateful to your organization for making something so unpleasant as debt stress free. Thank you from the bottom of my heart. It was a very happy accident that I found Freedom Debt Relief.
Thank you for taking the time to share with us, Marjorie. We are here every step of the way and address anything that arises along the way. We are so thrilled to hear that you have successful completed the program. Congrats and we look forward to the coming success. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 5, 2020
Updated on 03/02/2021: I am elated to finish my FDR program! This company will take control of the worries of your debt. Maintaining your special account monthly, cut up the credit card, staying in touch with your FDR specialist gets you on the fast track to debt relief. I graduated today! Woo Hoo! Thank you for your professionalism and continued support throughout this process.
Original Review: Thank you for your help in resolving my debt! Two credit cards done and one to go! Thank you Austin ** for your help getting my debt enrollment done. I am very grateful for your help and sleeping so better now!
We appreciate you sharing with us today, Terr. We fight for the best settlement to help save money and time. We are thrilled you have taken the first step to resolve your debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 5, 2020
UPDATED 03/24/2022: Freedom Debt Relief has been working extremely diligently in negotiating settlements for my accounts. I am so grateful for the progress they've made in helping me get into a better financial situation. I truly appreciate the help and I am looking forward to completing the program to be able to start anew and from a much better position thanks for the efforts of everyone at FDR.
ORIGINAL REVIEW: My experience with Freedom Debt Relief has been great! The results have been awesome! I'm so thankful for the opportunity that this company has afforded me. I'm looking forward to being able to have a brand new start without having to file bankruptcy. Thank you Freedom Debt Relief!!
We really appreciate your comments in regards to your program, Veronica. We are here every step of the way of providing quality care. We seek options to help you save money and time. Our years of experience make this process easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 5, 2020
Called and spoke with Cory about enrolling in Freedom Debt Relief. He explained and walked me through the steps and assured me any questions/concerns would be taken care of during this time. Stress free and looking forward to my debt being resolved with Cory. Very pleasant to work with him.
We are over the moon to receive such stunning feedback, Darlene. We are here every step of the way. Our years of experience allow us to make each interaction easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 5, 2020
They let me divide the monthly cost into two payments and there have been a couple of changes on it. I could either have stretched it out longer or raise the payment, and I chose to raise the payment. They are very good. They don’t bug me a lot. Freedom Debt Relief got rid of a lot of calls and over half of the debts have been settled or are being settled at this time. I would recommend them to anyone that gets into the same situation. They do everything they can and you don't even have to go down. Mine was all done on the computer. They made it very easy.
Thank you for recommending our program Ms. Patricia! It is our pleasure to provide a service that leads you to a brighter financial future. Our top goal is to make sure we support our clients every step toward a debt-free future. Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 5, 2020
Freedom Debt Relief took care of a couple of my debts. The representative was very pleasant, answered my questions, and explained everything thoroughly.
Thank you, Patricia, for sharing your exciting feedback with us today! We are thrilled to be a part of your journey to financial freedom. We cannot thank you enough for sharing your positive experiences with us. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 4, 2020
So far has been an excellent experience and the customer service is excellent, informative, and full of support. The only thing I am terrified is King to Court. I just don’t have the money to pay for that, I think it should be part of the pkg.
Hello Elizabeth, thank you for bringing this to our attention. We are under the impression that your monthly payment would include representative from our Legal Partners. If you have any questions please call our Customer Service Team 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 4, 2020
Glad to be able to gather all my debt into one monthly payment! I get to see the debt get eliminated one account at a time! The debt just keeps on shrinking and going away! The staff is there to encourage you to keep going 'til it's done!
Jose, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to your brighter financial future. If you have any questions, be sure to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2020
Wanted to confirm last withdrawal from my checking account. Wanted to ensure any more withdrawals are not made in future months. Asked about return of excess funds. The representative was very knowledgeable, kind, and helpful. I am so glad I used FDR.
Thank you, Angelo, for taking the time to leave us a review! We're elated to hear about your experience with our team. We look forward to assisting you further and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 4, 2020
I saw Freedom Debt Relief on Facebook. I looked them up and they sounded real. I went to my bank, showed it to the banker and asked him if they can kinda check on it. They did and said they were listed with the Better Business Bureau, and it looked good to them. Signing up was a real simple. You talk to them on the phone and give them your list of debtors and information on credit cards or whatever you owe. They take it from there then they make their decisions. Whatever they come up with, they call you then discuss it with you. You either do or don't go along with it. They give me monthly reports. I've only been with them for a little over a year now but as far as I can see, what they're doing is fine with me. I'm highly satisfied with them.
Welcome to the Freedom Debt Relief family, Nova! We appreciate your amazing feedback! It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 4, 2020
Lebbs answered all my questions. He was very knowledgeable and assured me of everything. Pretty much everything that he said happened exactly how he said it would, so it made me feel comfortable. I got on a program quickly. I enrolled last June and I’m already done, so it’s perfect and very ideal. It's better to go slow and skeptical because you've grown up in life and you constantly get told, “Pay your bills. Pay your bills on time.” And you now have a complete stranger say, “Hey, don't pay your bills. We're going to do this for you. It's going to work out.” And it did. I feel better about it all now.
Thank you for sharing your exciting feedback with us, Markus! We are thrilled to hear the proper expectations were set for you. Making sure we prepare our clients on what to expect once enrolled with us remains our number one priority. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 3, 2020
Updated on 08/16/2022: When I signed up with FDR, my biggest fear was getting sued by creditors. In just over 2 years since signing up, I'm down to only one of 5 creditors left to be settled and it's been such a relief. I haven't had to deal with attorneys or threats from any of the creditors to date. And it's so easy having my payments submitted from my checking account to FDR every pay period. This has been a huge stepping stone to work towards repairing my credit after years of different life-changing experiences that I did not see coming. I would definitely recommend your services to anyone going through financial difficulties. THANK YOU to the FDR team!!
Original Review: All of my contact with everyone affiliated with FDR has been professional and easy to work with. Your service is very helpful especially in an economy working through a global pandemic and so many jobs and incomes being compromised! Thank you for already negotiating a settlement on one of my accounts!! I am very excited about the future and working on rebuilding my credit!!
Hello, Kimberly! We appreciate you taking the time to leave us a review! Our negotiations team works hard to resolve your debts and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 3, 2020
FDR has provided me with peace of mind. Creditors have stopped calling me and I know I am on the right path to be free of debt. Everyone that I have had the privilege to talk to from FDR has been extremely courteous, knowledgeable, and helpful. There is an end in sight!
Caitlin, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 3, 2020
I happy I am getting out of Debt. I can’t be happier. You been great. I would tell my family and friends about you. Every time I call you answer my question with perfect respect and every one is so nice to me.
Alan, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 3, 2020
Freedom Debt is working very hard to help with my debt situation. They have been able to settle a couple accounts in just a short amount of time. I highly recommend this service for a way to get out of debt should you find yourself in a situation where you feel like you're drowning in credit card debt.
Wilma, we're elated to hear about your success thus far! Our team takes pride in providing world-class customer service to our clients and we look forward to your debt-free future. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 3, 2020
They're really good people and getting signed up was very easy. I turned in all my accounts, they looked at everything and got back with me. I called them twice to ask them about things and I haven't had any trouble with them. Sometimes their charge is a little high, but that's normal. The guy told me 25%. My debts are not all the way settled and that was another problem that I didn't understand. They take these accounts and pay them so much every month for 24 months. The other day, I got the thing to settle for $600 but they wanted to break the notes out into 48 months. I called them up laughing and told them that I might be stuck in this for 4 years. But the guy told me that if I pay it off early, then they'll cancel the four years.
Thank you for sharing with us today, Nelda. Thank you for the opportunity to serve your financial needs. We are relieved to hear our advocates have successfully resolved the concerns you've had along the way. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 3, 2020
Updated on 06/29/2022: After following the program exactly how instructed, I graduated debt free thanks to team who every time was there for me. I would recommend anyone to choose Freedom Debt ,I am very happy, Great team! They are always there for you. I am so grateful I called them.
Original Review: I'm still in the program. They said it would be for four years and I've done two and a half. Freedom Debt Relief has been great from the beginning and even now. It's easier to manage because I already know what the payment is. I have no problem paying what I owe. I would definitely recommend Freedom to anybody. Target went as far as suing in court, and they dealt with all that. I didn't have to go there, so that's a big burden off your shoulders when you're dealing with everything already on your plate.
We appreciate your amazing feedback, Patricia! It's always great to hear clients share how pleased they are with our service efforts as we take every opportunity to get better in serving them. We cannot thank you enough for sharing your positive experiences with us. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 2, 2020
My husband and I just started freedom and it has been great so far. You get great information and Communication from the company. We notice our credit has been going on up drastically. The website is east to use and breaks everything down so it’s easy to keep track.
Hello, Jessica! Thank you for taking the time to leave us a review. We're elated to hear you are using your Client Dashboard. We will continue to work hard on settling your debts and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 2, 2020
I enrolled my debt consolidation around Jan 2020 and it’s now Oct 2020 .. I still get daily calls from creditors telling me they have not been contacted by Freedom Debt Relief. My credit has been suffering since I enrolled and the amount of settlement fees I pay seem to be as high as how much I would have paid for interest for my credit cards. I’m still unsure if I’ve made the right decision with enrolling into debt consolidation. My debt has suffered and the company does not pay your debt off all at once. They withdraw money and deposit it into a trust and will use that money to pay off your debt. I had the impression that they would pay off my debt and I would pay them back, however that’s not the case.
They wait for your accounts to go delinquent to negotiate but it’s been after 9 months and not all my accounts are negotiated yet. They withdraw money each month and use that money to pay your debt. I would have been better off saving in my piggy bank .. accumulated interest but still have good credit. If I didn’t enroll, I would have been way better off credit wise. I might have saved money on interest but they charge you monthly fees and settlement fees, so when I weigh it all out .. it’s not worth it for me. Especially through this COVID and all the great loan options that I could have had. I was not able to get any pandemic loans due to the fact that I had delinquent accounts and bad credit from enrolling into Freedom consolidation.
We are disappointed to hear you are dissatisfied with our service efforts at this time, Tuyen. Our program is not a debt consolidation program. We negotiate with your creditors to reduce the amount you owe and help you resolve your debt faster. As your debts are settled, funds are dispersed to your creditors. We welcome any questions you have about your Graduation Path. Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Nov. 2, 2020
They were able to make my payments fit my budget. I get monthly updates on balances and get informed when a bill has been taken care of. FDR is very easy to work with. I would recommend FDR to everyone I know who needs help.
Thank you, Jacalyn, for taking the time to leave us a review! We're elated to be able to provide you with an affordable debt relief option and we look forward to assisting you further. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 2, 2020
I am very happy so far with Freedom Debit Relief to date would highly recommend to others. Would give them a very high rating as I believe they are an excellent company. They do protect your privacy I could not be any happier with any other company so therefore I give them a thumbs up.
Thank you, Duane, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 2, 2020
They said that they can help me out on getting debt-free so I signed up with them. They helped me when I needed help. Any time I had a question, they would talk to me. They contact me when they come to something to settle, and then they ask me if this is okay, and I say yea or nay, and they go on. I started out $125 a month, and that's what I'm continuously doing every two weeks.
Keep up the excellent work, Ms. Patricia. We appreciate you taking the time to share this with us today. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 2, 2020
Freedom Debt Relief has got one more debt to take care of. They're very professional and very helpful. I'm very pleased with everything. Every time I've talked to them they've kept me well informed of what's been going on.
Congratulations, Patricia! We are thrilled to be considered your financial solution to debt-relief. It is truly amazing to hear how pleased you are with our service efforts. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Nov. 1, 2020
Freedom Debt Relief walked me all the way through the process, explained everything to me, and told me what information I needed to get together for them. It was a very easy and very professional process. It wasn't like they didn't know what they were doing. They told me how long the program would be and I've progressed. I would be halfway in a couple of months. They've worked with me on times that checks didn't come in on time. I had to move dates for payments and they're very helpful in that. They were very cordial too. They send me emails telling me to look at my dashboard and see how I'm progressing. I've been very pleased.
Welcome to Freedom Debt Relief, Patricia! We appreciate your amazing feedback! It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 1, 2020
I liked what they offered and they're doing good. I could call them and they would talk to me. Or they'd call and find out if I wanted to release the payment to settle it. I approve so much monthly to go on to the debt. They're flexible with me. I let them do what they need to do and they tell me what they wanna do. If I agree, then I tell them to do it.
We are honored to accompany your debt-free journey, Patricia. It is our pleasure to provide a service that leads you to a brighter financial future. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Oct. 31, 2020
I’ve loved the experience, but end should be in 90 days but isn't...Why isn’t it almost done, as promised?? It needs to be over! Who is left to deal with??? Is Discover, the only one left to satisfy?? I need one last total to send in lump sum.
Hello, Joanne! Thank you for taking the time to leave us a review! We understand you have questions regarding your account and rest assured our team is working hard towards your goal of becoming debt-free. Please call us at 800-655-6303 to discuss your account details. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 31, 2020
Everything I've called Freedom Debt Relief and asked them for, they’ve done it for me. It's just that they've been taking $507 out of my checking account every month. This January will be two years. Since I got involved with them, I'm walking around broke. I called up my guy that I speak to in Freedom Debt Relief and told them I may have to lower the payments because I don't even have any money I can live on if they take that money out of my check. I'm only living on a certain amount of money.
We appreciate you taking the time, Ms. Nancy, to share this with us today. We take every opportunity to get better in how we serve our clients and encourage you to contact Client Services by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Our advocates are more than happy to review any options that may be available. Please let us know how we can continue supporting your journey to financial freedom! Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 31, 2020
I had an overwhelming amount of credit cards and I couldn't keep up with all the payments. It got out of hand and I decided it was time for some consolidation. I signed up with Freedom Debt Relief and the reps I dealt with were great. The only thing I didn't like was in the beginning, it was very repetitive. It was about half an hour talking to someone then the next day, I had to do the same thing with the admit package and it seemed to be a waste of time.
Other than that, I look at the dashboard quite often and it gives me all the information I need. I like to look at the balance and see what's been paid off. It's a great tool. I'm satisfied with Freedom Debt Relief right now. Ever since the COVID, money is really tight for me. So I'm not paying it as much as I'd like or as even as quick as I'd like. But hopefully, my roommate will get a job soon and I'll be able to increase the payments. I've also referred someone to Freedom and I had gotten the referral bonus already.
Thank you, Patti, for choosing FreedomPlus as your guide to financial freedom. We cannot thank you enough for sharing your positive experiences with us! It is truly amazing to hear how pleased you are with our service efforts. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 30, 2020
From the moment I called and asked for help. Every representative has been wonderful to work with. They have been patient and understanding and very knowledgeable. Very lucky I called them. It was a great move. They are a pleasure to work with.
Thank you, Stephanie, for taking the time to leave us a review! Our team takes pride in making sure our team is supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2020
I feel attended to. I understand customer service, and the members of FDR have been patient, informative, helpful. The one CSR that stands out in my mind is Ms. Lisa M. She helped me cross the finish line in correcting my credit debt.
Amelia, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2020
Everyone I have spoken with has been very polite and knowledgeable. I really appreciate the representative’s willingness to go above and beyond average customer service. They will stay on the phone with you as long as it takes to resolve an issue to your satisfaction.
Corrine, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2020
One of the reasons why I gave this rating is because of the fact Freedom Debt Relief doesn't include small loans. That includes PayDay loans, and high interest loans. Not including these loans is not good business practice. It is not good customer services. Please improve Freedom Debt Relief. Thank you.
Reviewed Oct. 30, 2020
Our account says we are owing more money to settle two accounts - however it’s your fault. You made a deal with the account and you need to settle it as soon as possible. I keep getting email every day on these accounts.
Randy, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Oct. 30, 2020
Excellent customer service and getting my debt down you’ve really helped. Please keep it going. Paid off two so far with a year of the company already. Hope I can pay it off sooner than later. Thankyou for all your help. Less stress.
Thank you, Pamela, for your wonderful feedback! Our negotiations team works hard to settle your debts and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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