Freedom Debt Relief Reviews

I do see progress in decreasing our debit and bringing our scores back to an acceptable rate. Thank you for that, but you keep trying to add accounts that we have not enrolled in the program. We would appreciate that you not solicit our other accounts we are able settle ourselves.

Updated on 02/02/2021: I have a previous review and was contacted by the company. Two weeks ago I was supposed to be sent a check for a refund of a portion of the money that they took from my account and never settled any debts with. No check came. I contacted them again and was told that there would be a ACH deposit into my account today. No deposit. Contacted Joshua ** who told me that he would check on it and get back to me. He has not responded to my emails and has not answered the calls. I feel as though they promised this refund because of my review but are possibly trying to wait until the reviews are not relevant and just not give me the refund. This company literally has $984 that I have paid in, has offered to refund only $244 and I have still not received it. I started this process in early January and originally attempted to cancel in July 2020.

At the beginning, when I was set up everyone was wonderful and most everyone I spoke to on the phone were very nice and helpful. I feel it took longer than it should have to settle my accts, especially after I sent enough money in to cover my outstanding debts. When I called & questioned why t was taking so long it seemed to help. I feel as though it was being dragged on so Freedom Debt could make more money off of me. I'll be very glad when the last payment is made the end of January. Hopefully my account will be closed and I won't have to call and 'beg' for the money you have that needs to be refunded to me.

George was very professional and he explained the process and what to expect. When George transfer my call to a lady who helped me set up the Dash she was also very professional and also explained the process and what to expect.

Freedom Debt Relief has been excellent the whole process, they made sure I understood any and all questions I had, the agents who helped were honest and professional. I would recommend working with freedom debt relief over any other program out there. I am on my way to being debt free. :)

FDR is a very good company to work with. They're appreciative and understanding to the situations that you are going through. All of those people I talk to are very helpful. When it comes to taking care of something through lawsuits, they're very good at getting back and having it taken care of. I have three resolved and I'm still working on the others. They helped by getting the payment down so I have that extra cash and I’m not living paycheck to paycheck just to pay off bills.

Love the progress being made. Great customer service with detail options. Dashboard and emails easy to keep up to date with also. The layout is great and easy way to follow progress being made throughout. I am get I choose to do this with this great organization and hope to resolve this issue soon as we can. Thank you.

I am getting debt free because of Freedom Debt Relief. They have contacted the companies and made settlements with them, set up payment plans and all I had to do is approve the settlements. They are really great and easy to work with.

I was unable to finish adding an additional creditor to our program and increase our amount biweekly...the program wasn't working on the computer and your representative was able to make everything happen in a few moments and he was very pleasant on the phone.

Freedom Debt made it easy to resolve debt. You make arranged payments into your dedicated account and they handle the rest. You don't have to deal with phone calls or make deals with creditors. You can get resolved debt less than 50% of what is owned. That is no kidding! Best decision I ever made.

My experience with FDR has been amazing. I was very skeptical at first, but once I understood that I was in good hands all my worries went away. My credit score is going up and I'm only half way through my program.

Very pleased with the progress FDR is making on my behalf. I'm happy with the decision I made with contacting FDR. I would recommend Freedom Debt Relief to anyone that needs help with an overwhelming amount of credit card debt.

FDR has been wonderful. They've kept up with all my creditors. They’ve let me know each step of the way which ones are being paid and which ones still haven't been paid. I like the way they have that website with one panel where you can go into it and see for yourself what's going on. However, I haven't spoken to anyone there since I started the program. I’ve kinda wished they would call every now and then to let me know what's going on, or if I could do anything different, or if I wanna add something on or take something off. But I can check on the panel and I kinda know what's going on. The program has been good. I’ve been pretty much relaxed and I feel I have more money in my pocket every month.

Updated on 08/04/2021: They really are helping me get out of debt and help get me back on track. I’ve settled with 3 of my five credit cards. I couldn’t do it without Freedom Debt Relief. They are very knowledgeable in help settling my issue.

It's been an easy transition working with Freedom Debt Relief. And I've already settled few debts. They explain how to speak to collectors and bank calls, there's an agent that helps you through it all. Every time there is a new activity in any of your accounts you get a notification. Thank you.

I had a very good experience. They very nice on the phone and very helpful. They always try to help on whatever need you have. It does take a while before all the accounts start getting paid but it is a requirement.

Freedom Debt has been awesome in communicating issues that needed to be addressed in a timely manner!! They’re all professional and courteous each time I have needed to ask a question!! Thank-you for everything you’re all doing to make my parents' lives stress free!!

This is the most easiest ways to take care of debt. I started getting myself into a hole and if it wasn’t for Freedom Debt Relief then I would have ended up in a bad situation financially. Thank you so much!

I like the service. FDR already got one done and almost another one. My rep is a super nice guy. He is very knowledgeable, very friendly and very helpful. He answered my questions. I’ve been impressed and I’m happy with the program. It has helped me get my finances in order.

I have had a very good time so far. When no one else was willing to help Freedom Debt Relief was there and I’m very thankful for their support every day. I would use them if you are in a tight spot and need the help.

In a word, fantastic! They have always been there to help with any questions, concerns and have provided a path so I can be freed of my debt. I highly recommend Freedom Debt Relief to anyone mired in the debt trap. Thank you for all you do!

In my opinion it is the best experience to achieve positive results towards good credit and the help in the negotiation process by FDR has been the key for me. I’m very grateful and satisfied! I’ve thinking other options but this program is the best!

FDR works really hard for me. I can tell because not even 6 months into the program and I already have 2 settlements fairly negotiated. I feel financial freedom so close! I am satisfied with the progress they are making!

For the first time in many years I feel like I can breathe! I was recommended to you by a co-worker who knew I was struggling with my credit card debt! I just can't thank you enough for helping me to get out of debt and start fresh! I am just so very happy. THANK YOU from the bottom of my heart. Blessings,.

The young woman I spoke to was very professional, patient, courteous and answered all my questions even though I cut her off at times with my questions. She waited and answered me. I was a bit anxious and she alleviating my fear with answers to my questions. No matter how many questions I asked she listened patiently and then answered me not making me feel like my questions were irrelevant. Also she had a very calm and under control voice which was what I needed to hear at this point—— thank you!!

They tell you one thing and they do another. I bought someone in to the program. I was supposed to get 250. They take the money and they put it where they wanted to. They never let me know that they gave me the money or anything. They just took it and I paid a bill on my own. I didn’t ask for this. They are thieves.

I am very pleased to hear that some of my bills have been paid. I'm glad Bank of America has been paid. I am happy to hear that USAA is next. I called to see if Care Credit was in the works to be paid as well. I am happy to have Kohl's paid off. You people are really good at your job. I hope to stay debt free after four years of your assistance.

I do recommend FDR. They’re a very reputable organization and I was very pleased about the whole experience. Every time I called with a problem, it may not necessarily have been solved to my satisfaction but they treated me with the utmost kindness and respect. I felt very comfortable calling them. You want immediate gratification as far as people calling you and threatening you. If you sign on to a debt relief program, you're hoping that you do have some sort of help, which I didn't get letters of lawsuits. But when you get threatening letters or threatening phone calls, FDR needs to be able to do something. They said that they couldn't do anything, that they give you ways not to put yourself in a corner with them. You follow them and hope that they come to a settlement.

I needed my balance, length of account remaining and payments made looked at so they are distributed properly and adjusted. My account had the wrong balance and I was told previously the wrong length of time I had left on making payments because my payments were not going to my account and paying my creditors properly.

UPDATED 4/22/2021: I was concerned about having received a letter from a collection agency. The FDR rep assured me that these type letters were routine and that FDR was aware that this debt was being passed from the credit card company to a collection agency.

Reported being scammed on December 22, 2020. Checked bank account numbers and a correction was made. A replacement deposit was scheduled to get all the deposits up to date. The conversation was agreed. Two times. The assistant was friendly and answered all my questions.

Being a partner with FDR has been a huge help to me because, it has allowed me to lay aside all of the worry and frustration with not having enough money to pay my bills but given me the solution to change/ relax and change my outlook!

I wasn’t informed about tax liability when an account got settled. Now the IRS is sending me tax bills for the tax on the settlement. I should have notified of the possibility of tax having to be owed on the money that was discharged.

I am very with working with Freedom debt!! I've enjoyed the professional agents that have helped me over the phone!! Very professional. I am thankful to find you!! It's been a difficult 4 years trying to get this paid off!!

I was pleased at first and relieved to a degrees. Then it became clear that as I talked to different representatives, the figures and your info changed some. This was confusing. At the end, I wanted to pay out of FDR earlier than planned. This was hard to do and again very stressful. I almost thought I wasn’t going to be able to do it and to stop the $700.00 monthly payments. Also, I had a court appointment with Discover. I got in touch with FDR and this Acct went to McCarthy Law Firm. I thought they were handling this for almost a year and then I received another court appearance notification. This was a mess also. It has been resolved but I still have a case number, **, in the county court In Okaloosa County, Florida, a notice of hearing.

Happy to say that we are very satisfied with our business experience with FREEDOM Relief. Customer service is excellent & attended to our needs all the time. We will be glad to recommend Freedom relief to our families, relatives & friends.

I am happy with the service. The website isn't that user friendly. There are things you would like to see but isn't a place to click on it. All in all the service has been great. The litigation department did a great job with a creditor of mine.

I got tired of making so many high payments monthly and decided it'd be a lot easier to consolidate them and have one lower amount a month going out. Plus around that time was also when my mother was diagnosed with cancer, so I needed to be able to have more money in my pocket. I majorly saw Freedom advertised around that time. I went with them and I just kept making my payments on time the whole time. During tax season, I would put more towards it. That way, I got done quickly because of it.

I called to ask for deletion of one dedicated account for clearance of debt. It was still in the process of reaching an agreement but had not happened. The representative was courteous, clear and assisted me in my request. FDR has assisted me in the whole process. I recommend them highly.

Best company ever! Could never have been debt free without FDR and am forever grateful for their assistance in resolving my debt. At the same time I learned how to manage my money, how my credit score works and most importantly, how unsecured credit cards enslave you to the central banking system. I love you FDR. Thank you for all you have done to improve my life ❤️????

Customer service is excellent. I would recommend FDR to anyone needing this service. They are nice, courteous, and get the job done. They have been helpful in every way and helpful with any questions. I have been very happy with their service.

Freedom Debt Relief is the best debt reduction program to me. As they have negotiated on my behalf I have seen my credit score continually go up. I am so excited because I see the light at the end of the tunnel and it is not an oncoming train!??

My credit score has already improved. Thanks again Freedom Debt Relief. Even my husband score has improved and he is higher than mine right now. I will recommend freedom debt relief to all my friends who needs a little help.. You have been so calm and constant through my whole process. Thanks again.

I went looking for a debt consolidation company online, and I saw Freedom. I got in touch with them, got on the program and I'm still in it. Some of the reps are extremely nice. On the other hand, a few of them are rude and don't feel like working. They just wanna get rid of you. Everybody's different. I was talking to one of them about a certain issue, and he got upset. He acted like we were trying to rip him off. He was a very eccentric person. I don’t know how such a person like that got to deal with the public.

The service representative give me an excellent attention. I recommend this company to others because I feel satisfied. I wish to end my debt in approximately 5 years. The representative make me confident. I want to thank all in the company.

The customer service person was very helpful and answered my questions. The person told me about the process of how long do I need to keep making my monthly deposit so I can be debt free. Very professional from her part. Thank you for your help.

Freedom Debt Relief has done a great job in helping us resolve our debt. They have negotiated settlements for all of our debts for lower than what we owed. My husband and I are extremely happy with this progress and very thankful to FDR for helping us to get back on track with our finances!!

Excellent. The workers who have assisted me have been excellent. I have obtained all the answers to my questions. The way they have done it has been agile and efficient. At the same time, they give the feeling that the client is in good hands. Thank you.

I've had nothing but good experiences with FDR. I recommend you to family and friends. It's taken me 4 years to almost be out of debt and I am grateful for your help. Prompt, courteous staff. May not need again but if I do I will let you know. Thank you.

People get into situations and have bill collectors. All they want is the company that you're dealing with that it is owed to. But they don't realize the situation people get in that might interrupt or cause some type of distress and pain. That's where Freedom Debt comes in. They'll tell you in the beginning that if you get somebody that wants their money, don't try to reason with them or bargain with them. They said they could just contact them. That's what happens every time. I went on there. I just prayed about it and the Lord led me.

I have struggled and failed many times to eradicate my debts until I found Freedom Debt Relief. Their one on one service and attention has been amazing. Thank you for the work you do for me, It has given me peace.

Very helpful to me, they gave me information on the litigation firm. The litigation firm was very helpful. They will follow up with me after reviewing the documents I emailed them. I’m thankful for all your help and concern. You also help me remove an alert that is an old debt.

I spoke with Warren 2 weeks ago, and he asked me to email him the summon page with the court date, and page 1 which I did. I then emailed him to be sure he received them, but have yet gotten a response.

My agent Kim was so friendly and helpful. I know that if I ever have any questions I can send her and email and get an almost immediate response. Super helpful team and they work to make sure that you feel that you are in good hands.

For some reason, an erroneous number showed up in my bank account on your records, which prevented my monthly deposit from being made. Hopely it is now taken care of. The left-hand needs to let the right hand know that changes have been attempted.

Arthur was overwhelmed with debt. I called Freedom Debt Relief because we don’t have the money to pay what he used to pay. We’re paying a smaller amount. So, I have to call every month. When we're done, they always say, “Do you have any questions?” They’re very polite. Freedom Debt Relief will take a lot of the pressure off of you. They work with who you owe, and you don't have to deal with that. It's worth what they charge you.

Updated on 06/10/2021: I’ve been in the FDR program since last November. They have negotiated 4 accounts already. Very pleased with the progress since enrolling in the program. They are worth giving a shot to. You won’t regret it. I don't. My stress is gone.

After getting sued by one of my creditors. I feel the lack of services. I felt I went around and around in circles. Every time I called I got the run around. No one called me back when they said they would. It’s a horrible experience. Not happy with this company at all.

In as little as 4 months I'm already in a settlement with one of my credit cards. It feels great to start making steps forward. I absolutely was stuck, making $1300+ a month in payments and not budging anywhere with my debt. My brother recommended this program as it helped him. And now I'm in a position to comfortably make payments and be out of debt in less than 3 years! Thank you guys!!

Not much interaction yet, but so far so good. I never been in a situation as this one. I wonder what are my steps to follow if I have a decent amount of money invested on CDs in my bank. My family has put a lt trust in me, to the point that two of my daughters houses are put in my name. Should I take of my name out those titles?

They don't communicate. They lie. They say everything is fine when it's not. If you want the sheriff's department at your house. Go with anyone else. I think a Two year old could do a better job. Do Not use this company...!

UPDATED 4/22/2021: Anytime I’ve called the reps are super nice and explain everything step by step in terms I can understand! I’ve lowered my debt and have received awesome settlements thus far! My credit is slowly improving as I complete each of the settlements. Highly recommend!

In a timely manner. Easy to make the settlement. Very easy to communicate needs and that they were met communication with company is frequent and very informative and easy to understand. Company is easy to work with and service representatives are very polite and helpful.

I couldn’t be happier with the outcome that Freedom Debt provided. They settle my debt and saved me not only a lot of money and a lot of anxiety in a short amount of time!! Thank you so very much Freedom Debt for your professionalism and your swift way of handling my situation!!

I like the way they keep me informed of everything they’re working on. I like the way the email & text messages come through when something needs my attention. Overall they have done an amazing job & glad we chose to go through with this.

Freedom handles everything on my payments every month. I've been paying $604 a month. And I'm planning to increase so I can get out of debt quicker. There are three accounts already in progress and I got two more that they are gonna negotiate. They're very professional. They explained to me in detail how things work and how things are going, and they give me details when I'm gonna be out of debt, that I'm gonna be out of debt. And they keep me posted.

When I first called FDR, the people were extremely personable. They spoke to me like they cared. It wasn't like they looked down on me or felt bad about everything I was going through. They were sincere and made me feel at ease. They explained to me the whole procedure and what it is I had to do on my end. I was able to call them when at the beginning, I was so stressed out with the people that I was in debt with constantly calling me. They explained to me that I could refer them over to them. That helped me a great deal because they took all the stress away from me.

Debt that is 30 years old and already remedied keeps showing up even after declining to add it. Accounts that are not mine keep showing up asking me to add it. Decline then and again they pop up. It’s a little concerning that my declines are not being listened to.

I was contacted shortly after I looked online. The process moved smoothly until technical difficulties arose, reps phone kept dropping the call. But we ensued and got through. Very polite and helpful. Customer Service rep when called response and interaction was very good. Thus far I have only been into dashboard once but found it easy to navigate and I am not too user-friendly.

Initially I was very Skeptical of going with Freedom Debt Relief. But Nick, our financial advisor made my wife and I feel comfortable by answering our questions and not being pushy. We actually had time to think it over. After going over our situation, we felt that going with Freedom Debt Relief was a good option. And now, we completed the program after a few years and our debt is gone! Thanks Nick!

Thanks to Freedom Debt Relief, I was able to breathe again and I began to see a brighter future for my finances. It's been a great help not having to pay for all the debt in full especially for the times we are going thru...Thank you, FDR!!

Yes I am satisfied, I just need the negotiation for settlements treated with more urgency.... Because of the annoying phone calls we received from debt collectors. Happy New Year. I pray that you and as well as your family would be blessed and keep safe this year...Thanks for all you do. Mrs. Jacquese ** (client).

I was happy with everything that Freedom Debt Relief did for me. They answered my questions and were very friendly and helpful. They negotiated a settlement with both of my debts very quickly and satisfactory. Everyone I dealt with was very helpful and friendly.

Excellent Customer Service and very knowledgeable! I always get an alert letting me know that my file needs attention. Always good news! When I reach out to them via phone, it’s never a long wait. Uploading documents to my dashboard is very user friendly! I would recommend them to anyone!

The customer service representative was great . Eg very knowledgeable, patient, tried her best just to make sure all your questions being answered and was able to answer all my questions. I would definitely recommend Freedom Debt Relief. Great program and great experiences.

My sister recommended me to this person and she came to my house. Everything went well. The person Freedom got there is incredible. Everybody helped me. They did a real good job. They sent me $3,000. It helped me a lot.

Excelente Service. Every time I call. Very helpful and understanding, with your monthly payment. Have already payoff 4 of my 5 debt. The dashboard is great to see your progress and how your money is being use. I will definitely recommend Freedom Debt, They are the best. Ty.

I was hesitant at first about doing this program. But now I think it's great. The customer representative assigned to my case stays in touch, and lets me know how the progress is going. And now I am looking forward to getting my finances on track again.

I've been working with Matthew ** and he has been wonderful. He has helped answer all of my questions and made me feel comfortable in my decision in getting help with my debt. Even when I wasn't sure if this was the correct thing to do Matthew helped ensure me that it would help me tremendously.

I found out about Freedom through a friend. I was kinda skeptical about trying it out. But at that point in time and with the debts I had accumulated, I tried them. Freedom is a company that works with you on all levels. Everything that they have consolidated and brought together and the things they have done thus far have been extremely awesome. The communication is outstanding too. Plus, they have that client dashboard where you can keep a check of everything.

I guess no one looks at a credit union report. Just take my money. The accounts you're paying on are all closed by the card company and written off. American Express Charged off. Written off $8,834 November 2020. American Express Charged off. Written off $3350 November 2020. Citi Bank Charged off. Written off $6,504 December 2020. Citi Bank in Collection of $5,205. Capital One Card $13,826. Charged off $13,822. Written off December 2020. I You are paying Capital one off now. Discover card is ** open and nothing is going on.

We are in the early stage of enrollment so this review is for a short period of time in the program, so far we have been very pleased with our program and plan to continue. Our communication from all FDR representatives have been very helpful and pleasant.

I asked Freedom some questions, looked them up, and compared them to the other services and the different companies. They seemed to be pretty efficient. After I spoke with them, they seemed to be able to help me out. The communication is really great. They send me communications continuously. I also have a customer dashboard that I can look upon. Everything's right there for me to look up as needed. With the last account that Freedom needed to negotiate with, I hadn't heard from them. Freedom explained that was because they were negotiating and they were waiting for the company's response. They had communicated but I just didn't check the dashboard.

FDR has always been there to help me and I always have a good connection with all staff members. I had called in to get help with a document that was not showing from my dashboard. The rep was able to find it with no issues. I had recommended FDR who had some issues with keeping up with bills due to slow economy.

I'm trying to get things paid off and get a better credit score to buy a house. My sister went through Freedom and had really good success with them. I went with Freedom as well and everything is going good so far. Everybody that I worked with was super helpful. For any extra questions I have, they're always willing to answer. I also like everything about their dashboard except for the fact it's kind of confusing whenever you look at what's been settled. You have your original amount and you have what the settlement amount is. But you have settlement fees and it doesn't spell out exactly, “Is this grouped in or is this not grouped in?”

The person who handled my questions answered very kindly and put my mind at ease about the difficult letters I am receiving from American Express about my overdue account. He told me to not let them upset me, and that FDR has contacted American Express regarding my debt.

Wonderful, caring people, who are very professional and make you feel relieved!! Love 'em! I will recommend them in a heart beat! They make you feel at ease and they make sure that the program is right for you!!

I can complain with the customer service I got. Everything was excellent. Can wait to get to work along with you guys, there's still a few question but I'm pretty sure it's a matter of time, looking forward to build long lasting membership.

I was asked if I wanted to resolve a debt you found. Was told it would increase my payment from 166.00 to 189.00. Then I received an email saying my deposits would be like 984.00. I called to say if adding the new debt was going to cost me 984.00 twice a month I did not want to add it. Then somehow I received an emails saying my account was cancelled. I money I had built up was returned to me. Now it looks like you are having to start all over on my accounts when I only had one left. Poor communication and customer service could not resolve the cancellation of the existing. So you all started over.

Your team took great care of me and was very understanding and made sure I understood everything moving forward. So my first payment is made and looking forward to a better year this year. Thanks. Freedom great job!

Just starting in the program. Just put my first deposit. My financial situation is very hard at this moment. Could earlier this month and my advisor help a lot with the orientation. I hope this goes well for me. I'll come back soon with more info of program.

My experience with Freedom Debt Relief is awesome. As soon as I got on board with them I felt weight lifted off my shoulders and by weight lifted off my shoulders I mean 4 overdue accounts. They make you feel at ease and when you set up your account you pretty much automate it and forget about it. They handle everything up to the calls and negotiating. Best move I've ever made to try and get my credit back on track.

I was to the point where I happened to almost overdraw my account every month just to pay my bills. And I couldn't afford it any longer. I couldn't do that on my pay. So, I went searching for different credit consolidation type things, and I came across Freedom Debt Relief's. I read all their reviews and that is who I chose. I've been with them a little over a year and it has been wonderful.

The Litigation Lawyers are fantastic and very professional. I’m very pleased with how they negotiated my previous lawsuit. They resolved with the creditor what was needed whereby everyone was happy. No more concerns with the lawyer I was being sued by. Freedom Debt Relief worked swiftly with their litigation department to help get this issue resolved as well. Thank you, thank you.

I'm very pleased with FDR. They are helping me to get my credit back on track. Thank you so much FDR! I couldn't have done it without you!! I started out owing 4 creditors and thanks to FDR, I am now down to only owing 1!!

Would recommend to anyone needing some relief, honest and reliable. Easy to work with and helpful. There were No surprises! Any questions we had they were easy to contact and responded with respect to any concerns. They also keep you informed and updated on any new negotiations as well as what’s happened with your other accounts.

Freedom treated me with respect from the start, they were upfront with me on what the process would be like and the fees associated with the process of getting rid of my debt. Overall it has been a very excellent experience for me.

I have been satisfied with my experience with Freedom Debt Relief up to this point. Only wish it was quicker, but that is all relative to my debt and how quickly they can work with my creditors. So I am very satisfied as of now.

They work hard to resolve debt and communication is amazing. Communication is key, in knowing what’s going on with your account. They are with you every step of the way! I definitely recommend using Freedom Debt Relief if you need help with outstanding debt!

I owed quite a bit of money and Freedom Debt Relief worked it down for me to pay it off reasonably. We knew that our credit report would be pretty low going into it. They've done a good job.

Updated on 02/07/2022: Excellent service and very excellent communication!! My total debt has decreased steadily just as Freedom Debt Relief has promised. Keeping up the payment plan is the key... I am always able to contact their customer service and get someone to answer any questions or concerns I might have regarding my account. Thank you, Freedom Debt Relief.

Updated on 04/27/2021: Happy I choose to be a part of the FDR. Made everything stress free. Got almost all my accounts down and negotiated almost within a year's. It’s been a good experience and I would recommend anyone with debt to FDR.

I struggled with overwhelming credit card debt after purchasing my house. FDR helped me overcome that debt and put my life back on track. I am very grateful to them for showing me the way to work through the debt and rebuild my credit rating. Thank you.

This entire process has been very easy, and their support for my finances has been amazing. It’s nice to have my own set of cheerleaders plus people going to bat for me. It’s been an awesome experience! I would not trade my people for anything, and I would recommend them over and over again!

Overall my experience has been good. I’m happy with where it has taken me in my debt relief goals. I have come a long way so I’m happy with that. However I haven’t had the best customer service experience with this company which is why I can’t give it more stars. I wish they were a little more helpful and a lot friendlier. That’s my only complaint.

This was one of the smoothest actions I have done for getting a handle on my debt. We were drowning in over $80k in debt and just couldn't get ahead regardless of what we tried. We asked lots of questions when we started and the rep was very patient and answered all our questions and didn't move in until we were ready. It's a great relief to be coming out on the other side with move knowledge on how to avoid this situation again!

This has been a very hard and difficult financial road for me but I’m glad that Freedom Debt Relief is helping to relieve some of my stressful moments. I’m Grateful to God for allowing me to have the necessary funds to eliminate my debt and get my back on track hopefully real soon.

FDR has helped us tremendously! No more phone calls or bills coming in the mail. They have settled almost all of our debt, and the couple we still have will be settled in a month or two. Going with FDR was the best thing we have ever done, they are a life saver. 5 Stars.

It’s a great way to pay off your debt. All collectors have no respect for the people that have problems with debt. That goodness for the companies that help. Hopefully this will help me get my credit back. Also the monthly payment is cheaper than all the minimum payments of the cards.

Great job so far. Thank you so much for working to help us out. It would have taken forever to get this paid off. We can hardly wait until this process is done so that our credit can get back on track. Thank you very much.

Good so far with more to come. Settlements so far have been at least 50%. I am hopeful that future settlements will be even better so that the payout time can be less as my payment amount is becoming more and more difficult to meet.

We LOVE FREEDOM DEBT RELIEF And give them a 5 Star Rating. They are addressing American Express debt. They resolved Jefferson Pilot Account. WE would recommend them to a friend anytime. They always address the issue and come back for our OK.

I would definitely recommend using FDR....but would only use this program with the extra fee for a lawyer, because you WILL be sued! Definitely pay the few extra dollars a month for legal counsel to protect yourself! My debt is decreasing quickly.

Everyone has been so kind and helpful, I feel like they truly care about me and my well being. I feel I have made progress and that they are working toward settlements and because I have stayed on track I will be going into their loan program.

I am just getting started with FDR, but so far the experience has been great. They do not make you feel guilty or stupid for seeking help. I have taken the first steps on my journey to be debt free. I can't wait to get to the finish line.

I've been with Freedom Debt Relief for almost two years now. I'm satisfied with what they've been doing so far. They've already helped me resolve six accounts that I had and got the accounts reduced. Working with them has made my life easier because at least I've been able to relieve some debts that I had and I could work better with my budget. It’s been a very good experience.

My sister-in-law went into Freedom Debt Relief first. My wife said to try it as it might be good. It was always typical of a salesman to sell the world and that was what they promised me. The only problem I have with them is they're not being upfront about things. They're only saving me 40% of the debt on average. It's like $400 for every $1,000 debt. But the catch is the 20% charge. So for $400, they're actually putting in $80 more. They're technically giving me $300 for every $1000. It wasn't worth all the hassle facing possible litigation. The money saved is not really equivalent to always peace of mind.

I had problems with credit cards and Freedom Debt Relief looked like a good company. I felt very comfortable working with them. It made me feel more secure that I'm paying my debt off in a reasonable amount of time. The payment plan works out excellently as well. Everything is great with them. I have no problem.

I called FDR because we had $100 left after paying off all our credit card. The first person I spoke to was a man named Kenneth and he was really, really good. We've been enrolled with them for almost two years now. It sounded great. I was gonna get my debt reduced within two years, which is turning into more like four years. But they took a load off my mind. They said they could reduce the debt because they get rid of all the recurring interest fees. Also, there was no penalties. The rep told me that I could give my creditors their telephone number instead of them calling me and harassing me, which was kind of difficult because every time I tried to do it with the individual credit card companies, it would just bounce back. So I just stopped picking up phone calls. They led me to believe like this was gonna really help me out, which it is.

They are great. They are very nice and helpful. And you can call them time with any question. They also do their best to get your credit down as fast as they can for you. I would definitely recommend them to a family member.

I have been more than pleased with how my experience with FDR has gone. They are settling debts and have made this process simple to understand. They have settled some of the ones that I thought would be the most problematic so their ability to negotiate this relief is a fact.

I am comfortable with having Freedom Debt Relief deal with my issues. I did have some problems along the way that weren't resolved, and then at the same time they resolved, so it's kind of a good thing and a bad thing. Freedom Debt could work more with the customer because there are times when my payroll was not gonna be available until like a few days before or after my pay date. Then they weren't able to help me. They just said, "Come up with the money or you're gonna be late on your payments," which I had to do.

My friend did the program with FDR and I liked the way that hers got handled. She recommended it to me, so that's why I signed up. Customer service was great, and the signup was really quick and easy.

They have helped me get back on schedule... Where I can start to live again without bill collectors calling. Couldn't have done it without Freedom Debt Relief... They kept me well informed as each bill was completed. Just want to say Thank You....

FDR is a great way to get some relief from your high bills. It's been so easy! I set up one monthly payment & that's all I had to do (except approve the settlements!). Really a great company! I'd like to be able to say they have great customer service, but I've never had to call for an issue! I've recommended them to my sister.

I think this is an excellent program to have some peace of mind and relief from my debts and being that I am thankful and grateful for this relief program I have already referred a friend explained details to her. So therefore she requested Freedoms Debt Relief's programs phone number. She will be calling. Thank you for everything.

I was late putting money in the account and the September payment was never made. I called several times to make sure someone made the September payment. The October and November payments were made on time. The September still wasn't made. Amex called me 90 days late and my credit rating dropped 40 points. I am not happy with this setup. It cost me more money to get this resolved.

The customer service from Freedom Debt Relief has been really good. Every time I call, they answer my questions. I can log into a website and check my stuff and it has been a pretty good experience.

I was looking online for how to actually file bankruptcy. Freedom Debt Relief came up first and it said, “Before you file bankruptcy, try Freedom Debt Relief.” So, I clicked on it. And then, I either sent an email or I called. Somebody called me back, explained everything to me. Before I said yes, I called my mom. And then we went along with Freedom Debt Relief. The first person was awesome. He answered all the questions that I needed to know. He also checked up on myself and made sure I knew what I was putting my money into. It was like dealing with a family member more than anything, like somebody that was really concerned and caring.

When I called to ask a question regarding a message I had received, the lady I spoke with was very helpful and explained everything to me as to why I got the message. Her explanation was very helpful and in a way I could understand. She was awesome.

Just when I was giving up for help with my debt I received a call from Christa **. She listened to my story and said, "Let me see if we can help." I went through all my savings trying so hard to keep up. Also had to retire from my job due to a broken wrist. Thank you isn’t enough to tell her and all the help Freedom Debt Relief has given me.

I was totally frustrated and angry that I would get four calls from Synchrony in less than 8 hours. And two of them within two minutes! I was totally exasperated and the young man I spoke with calmed me down and gave me really good advice. It wash truly appreciated.

I received a text requesting me to contact Freedom. I feel they are doing something good for me. I then should respond. The young lady I contacted was extremely joyful in her voice. I was at work and was interrupted and she was understanding. The call was successful and positive.

I'm not much for writing reviews, but the relief from the stress, I was experiencing, before our association, begs me to show some gratitude. I would had rated the services provided an excellent, but the beginning was tough, and I still have two outstanding debts. I just had to get that behind me; as stated above, I was STRESS! Now I am able to breathe and realize a path to manage my debt. I am truly grateful. Bruce.

Great company to help you become debt free from credit cards. I am really impressed and happy now. Please try Freedom Debt Relief and you will never regret it. I start feeling happier than a year ago because my credit cards are been paid for now with no interest.

I am very satisfied with Freedom Debt Relief because of being consistent with negotiations on my behalf with my creditors. When I have questions that I need to know they are always friendly, helpful and professional to my needs. Thanks.

Everything has been really great with Freedom Debt Relief. They keep me pretty updated and I can look at my portal online. Anytime I’ve ever had to call them and ask questions or defer payment, they've been really helpful to me. They've also explained everything pretty clearly. I'm almost actually done with my agreement with them. I've looked at my Credit Karma report and I've seen things show that they've been settled.

This is my second time using the program because I had a problem. I was looking for debt relief at least 10 years ago, I used Freedom Debt Relief and it worked out well so I decided to do it again. The first time I was nervous. I had a million and one questions. I'm like, "Oh, what am I doing?" But then, "What do I have to lose at this point?" So it's almost, "Okay, do I do this?" I know a family member had said they did a debt program, and it hurt them more than it helped them. But I was, "Well, I want to do that program." Because wherever they went, they weren't making payments to the creditors. They weren't making settlements the way they should.

They do a great job and communicate well! I can't believe how quickly they get things done! My debt is decreasing much quicker than I expected. This has been a great experience so far! Whenever I have a question, it is very easy to get ahold someone and get it answered!

So far so good. Just getting started. Nothing is really happening yet but I'm happy so far. Thank you for giving me the chance to get debt free. I'm looking forward to getting started to relinquish my debt. Thank you.

The progress for resolution is taking longer than I expected. I do like and prefer the text message alerts about settlement. Having a difficult time with the harassing calls going on and on. I thought we would have received settlements for all accounts by now. Debating to file bankruptcy. Cheaper and quicker resolution

FDR is always working on helping me to get out of debt. It’s nice to know they are helping me take care of things. When I was at the point of giving up on my bills FDR came through and helped take the burden off of me.

It has been great working with Freedom Debt. It has been a great experience. I am making progress on settling my debts for less than what I owed. They have kept me updated frequently. The Client Dashboard is so easy to use.

I was overwhelmed with debt and they stepped in and got it all under control.. I was able to make my monthly payments and get it down more.. Now I'm on my way to a better credit score and debt free! Thanks!

Freedom Debt Relief has been very simple to get started with, and even easier to manage. My stress level has been reduced almost 100%! Thank you sooo much Freedom for deciphering my money woes! I would genuinely recommend this service to anyone that has gotten themselves into debt and just can’t find their way out. This systematic approach works!

I am v totally understand how is work the system and I did recall for help and very happy found a help, according my actual situation from my health but I do very strongly believe is always a hope to finish very well the program and paid off any debt. Thanks for your support.

They have been amazing since I made that first phone call to them! I have some already paid off. They help you every step of the way. It’s so easy!! I highly recommend them!! You will definitely be pleased with how fast everything gets done!!

I went with Freedom because when I called them, I liked the way they treated me. I spoke to someone in Spanish, which is my native language, and that made it a lot easier for me. I’m really happy. The rep was also very human. He didn’t sound like a machine, like a lot of people do. Everything went really smooth and they explained everything to me the way I understood it. I had a lot of worries when I had all these credit cards that I couldn't make payments every single month. I'm relying on Freedom and making one payment and they do everything else for me. It's been really great for me and it has made my life a lot easier.

The thing that could be improved is the person who called to ask me if I wanted to go ahead and get everything consolidated and pay off the debt all at once, and that it was a one-time offer and that they wouldn't let you choose it again if you said no. They don't give you much time to think about it. At first, I said no. And then I thought that would be a really good idea. When I called back, they said, “Nope, it was a one-time offer. You can't have it.” We're doing it one thing at a time where they could have all been paid off at once. They should say, “Well, you have three days to decide on this.” Other than that, it has been nice because they get all of the emails and bills, because they had me forward everything to them. It was done well. I only got a year to go.

I feel confident and have peace of mind that Freedom Debt Relief will continue to provide me with outstanding service as we move forward in myself becoming debt free. Without their help I would have not known what to do. Thanks again and I am so glad I signed up!