Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,395 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Nov. 27, 2019
I’m highly offended by the use of my time with Ads that should be optional, not forced. This activity should be available at the end, and not interfere with my business with the firm. As a result, my business has not been resolved.
Thank you for taking the time to leave us a review. We strive to provide the best client experience available, and we empathize with your frustrations. One of our experienced team members will be reaching out to you shortly to go over your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 27, 2019
They have been doing an excellent job at taking care of my debts. I have no worries???? Even the litigation group is handling everything great. I highly recommend them for whatever debt you may have. You will not be disappointed.
Hello, James, our team appreciates you taking the time to post a review. We are excited to hear that you are so pleased with our services and our legal partners. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I can’t tell you how happy my wife and I are right now. You guys are so very professional. No one is better. This is better than Bankruptcy. I have given you info out to plenty. I can say all your staff is awesome.
Hi Dennis, thank you for your kind feedback about our client services team! We are pleased to assist you as you work towards your financial goals. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
The idea of getting rid of debts from various credit cards is absolutely a great help though it takes a while for the settlement to be final but overall.... happy to know that my goal is reachable. Thanks to the staff of FDR.
We appreciate your review, Delilah. Thank you for being committed to your monthly deposits and staying up to date on your program. Keep your eyes on your goal, and you will soon be living a debt-free life! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
Freedom has been very helpful with me on getting my debt taken care of. Customer service has been very helpful with everything they have done for me. I am steps closer to getting my debt cleaned up. Thank you for all your help!!!!
Hi, Bella, thank you for sharing your positive feedback. Our client services specialists are well trained to handle a variety of questions or concerns that may arise. We are pleased to know how satisfied you are with our service! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
They are very helpful and the team helped me with all my questions. I would definitely recommend them. I have been with and they always help me with and things I need to know. I always tell all my family and friends about them. I highly recommend them. Looking forward to finishing my 6 months I have left. Great experience with everyone there.
Hello, Donna, we appreciate your feedback. Congratulations on your progress thus far, and we are excited for your graduation date! Thank you for recommending our service to friends and family who may be in need of assistance. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
I am Very satisfied. I would recommend to friends. Liked the ease of management. The personnel was always friendly and helpful with explanations and questions that I had. Not sure what all else you need me to say except that I am glad I contacted you.
Thank you for sharing your feedback, Pam. Our team appreciates you being in contact with us, and we look forward to your next settlement! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I have enjoyed everyone I have talked to... You have a very helping team... Thank you for everything you do. I will talk to other so if they need help I will surely refer them. I thank Kevin ** especially for caring so much to help me. Thank you...
Hello Joan! We are pleased to hear that Kevin was so helpful during your enrollment. Our dedicated team members will be here to provide you with the support you need as you progress in your program. Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
AWESOME. This is an AWESOME company to deal with! I really like them. They go above and beyond to help you understand the end results. I would highly recommend this company to anyone. Thank you guys for all you do!
Thank you for sharing your excitement, Pamela! We are excited to be on your side and provide you with excellent settlements so you can enjoy a debt-free future! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I'm so happy that i chose Freedom debt relief to help me with my debt. My brother recommended me and if someone is need of help i will definitely recommend freedom debt relief to them. Im hoping these next 3 years go by smooth.
Hello, Moises, thank you for your feedback. We are confident that you'll successfully graduate the program and be on a brighter financial path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
So far the service has been very good. Ever one has been helpful. Every thing was explain clearly to me. Looking forward to my graduation day. I am preparing to make my second installment this week. I can hardly wait for the negotiations to start.
Hello, Aleane, thank you for sharing your experience with us! We will negotiate an account as soon as enough funds are built up and the creditors agree to the best settlement offer. Thank you for your patience during the beginning stages of your program. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
My experience has been great. My son recommended Freedom debt relief and he received over $200.00. My credit score is finally at good soon to be excellent thanks to freedom debt relief. I couldn’t have found a better debt relief company. I’ve had nothing but a good experience.
Hi, Mary, thank you for your review. We appreciate referrals so that we can assist more people with resolving their debt. We are glad that you took your son's recommendation, and that you enrolling also helped him! Congratulations on your progress thus far! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
Wonderful company! I’m so pleased with their service and the progress. I started with nine accounts in the program and there’s only three left to settle. They have done everything they said they would have kept all her promises. I’m very happy!
Hello, Jennifer, thank you kindly for your review. It is our job to communicate with your creditors on your behalf, so we are glad to provide you with relief. We share in your excitement for a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2019
I got myself into too much credit card debt that I could no longer handle due to business loses and unexpected necessary expenses. I am a new client so I have not had any debts settled so far. My experience so far with Freedom Debt Relief had been satisfactory. They have helped me to get started to becoming debt free.
Hello, Raymond, our team values your feedback. We are sorry to hear about your financial hardships, as we understand how life can be stressful when unplanned situations arise. Our skilled negotiators have long standing relationships with the creditors, so we are confident that you'll be satisfied with your program savings. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
I was in debt and I was trying to find a way out, and Freedom Debt was rated number one on Google. They’ve settled one debt and working towards others.
Reviewed Nov. 27, 2019
Freedom Debt Relief didn't work out well. I wrote a letter to the CEO of the company stating I am a breast cancer patient and how going into Freedom Debt Relief did alleviate some of the stresses because I was unable to work at the time. And I went in and I recommended probably about 20 people to them. It got down to the three accounts, and they could't get them to move on this to go down. And I said, "I'm getting these letters from all these lawyers who want to sorta represent me." I'm like, "For what? I got y'all." So they said, "Well, why don't you take out the legal insurance?" So I took out the legal insurance, spoke with one of the lawyers from NLG, and a lady took my information. She was like, "Okay, we gotta get it down, we're gonna do this, gonna do that." But I didn't hear anything for three months.
Finally, I contacted them, then their attorney contacted me one time. And he said, "Oh, we can't do anything, they refuse to budge." So I called Freedom Debt Relief, and they said they'd handle it. And that was when I had to write the letter to the CEO because when they handled it, they added like an extra, almost $2,000 in fees. What I owe to Bank of America was like about five grand. It jumped by 2,000 and some dollars. It all defeated the purpose of me going with Freedom Debt.
I was really perturbed. I couldn't take the stress because of my health, but I did send that CEO a letter and I did express to them my dissatisfaction. And now, I can't get out of this program until 2022. This is crazy. I've been here since 2016. So I'm very disturbed and I'm going file up a report with somebody because this is ridiculous. The first two worked out but those last three haven't budged. One is still in negotiation and one's in some type of strategic hold. But the one with Bank of America ended up being worse. They made my stress worse. I'm getting me a lawyer to sue them because they mislead the people.
We're sorry to hear your experience in our program has not been consistent, Valerie. We empathize with your frustrations, and we would like an opportunity to speak with you to address your concerns. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 27, 2019
Freedom Debt Relief had more information on the internet to read up about what you do and how you do it. And I felt more comfortable with what I read about them. Also, the other places appeared like they were just trying to sell them but FDR was more personal. The rep I talked to at first was very informative, too, and she answered all my questions. I was kinda weary at the time about what was gonna happen to my credit but I wanted to fix it. And she helped me understand everything that was gonna happen and what we were gonna go through.
During the process, there was also plenty of communication between me and the representatives. If I ever had a question, I would call them and everybody was really nice and friendly. It was a scary thing to go through but they put me at ease. They made me feel like I could trust them and that they were gonna take care of me, and they did. Everything went really well and I’m very pleased with the outcome now that I’m done. It was also a big stress reliever for me just knowing that I could depend on them, that they were gonna take care of me, and that I didn’t have to worry about fixing my debts anymore.
Hi Shirley! Our team provides genuine and personalized service, so it is nice to hear how satisfied you are. We are glad that your Debt Consultant was able to answer your questions and concerns. We believe that you are set up for success! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 27, 2019
With Freedom Debt Relief, the convenience of having that set amount automatically come out of the account without even having to worry about another bill to pay is perfect. It’s automatically deducted on the amounts and dates that I agreed to. And their communication through email is on point. The client dashboard is user-friendly. They dedicated an account I’ve had to pull amounts from for financial hardships, and they don’t judge. They don’t give you any push back. I could get my money right away if I need it. It’s super convenient. I’ve been with them since July of 2017, and now, I’m at the tail-end of my agreement with them.
Nicole, thank you for your review. Just like you mentioned, our program is pretty simple to follow as long as you stay committed and fulfill your part. We will continue to do our best with email communications and settlement savings. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
I have nothing but praise for this company and the assistance provided. I would recommend your services to any of my relatives/friends who have found themselves in a situation similar to mine. Thank you again for all of your assistance during this most difficult time.
Thank you for your positive comments, Tony! We look forward to bringing you excellent savings through the program. You're moving forward towards a better financial life! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
Freedom Debt Relief has been a very big help to me at one point I needed some money back. They helped me with this matter. Thank you for that. Every time I have called I was met with courtesy. All my questions answered. Thank you for being there when I needed some one in my corner. Again thank you.
Don
Donald, thank you for sharing your feedback. Our team is willing to listen to your financial hardship and provide options to assist. We are pleased to meet your financial needs, and we look forward to your success! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 26, 2019
To all who were involve in helping me to resolve my debts couldn't thank you enough. You really were interested in helping me resolve this problem. You took no time in helping which I was really surprise how you manage to care to get people out of debt. I'm am very happy for your you bring outstanding with your work, Thank you. Josie.
Our team is glad to hear how satisfied you are, Josie! We will work diligently on your accounts, and anticipate excellent savings! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
I have had a great experience and I am in the early stages of debt settlement. I was nervous but each call I had answered my questions and reassured me of the process. Professionalism has great. The way they have the videos to explain everything and the prompt response in taking care of my needs is awesome.
Hello, Lisa, we appreciate you taking the time to post a review. Our certified Debt Consultants help explain the program and make sure you are confident in your decision to enroll. We are glad that our knowledge and resources provided you with confidence in your financial decision. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 26, 2019
I am more than happy with my decision to enroll my debt with FDR. They have already settled 2 of my accounts and I am very happy with the amounts. I haven't been in the program even a year yet! I highly recommend this company!
Thank you for sharing your experience, Susan! Our team is always pleased to hear that our client's needs are being well taken care of. Congratulations on your settlements! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 26, 2019
Since I been in the program my worries when down, so I can concentrate more in my family, I can sleep better, can go out more with my friends and have more money in my wallet. So I recommended. Love it.
Thank you for your feedback, Maritza. We understand that financial hardship can cause stress and burden a family. However, we are glad that our program has provided you with relief. You're on the path towards a brighter financial future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
The pressure of trying to pay off all of our debts has been completely lifted off of our shoulders. This is all due to FDR's diligent approach for negotiating all of the amounts of our problem accounts. Thanks FDR for your prompt attendance.
Hi, William, we value your feedback. Our highly skilled team of negotiators has long-standing relationships with the credit companies, which allows us to reach excellent settlements! We are pleased to assist in resolving your accounts in a timely manner so you can enjoy the debt-free life that you deserve. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
Every time we have called everyone has been very professional and kind. Our has been easier than I expected. Thank you very much. We are getting very close with making payments. It was very hard not to make payments but it was the best decision we made.
David, we appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work on being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 26, 2019
I am a VERY satisfied customer. Freedom Debt Relief has helped me resolve all of my debt! They genuinely care about you and work very hard for you! I feel so very blessed to have picked such an outstanding company to work with for the last 3 years! I will definitely be recommending everyone, who is in debt head over heels. These people truly care and work hard for you! I’m so very grateful to all who worked to grant me financial freedom! THANKS TO ALL OF YOU! You’re the best ❤️
Thank you so much for your kind words, Shellie! We are beyond thrilled to hear about the wonderful experience you had with the program and our team. We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
Freedom Debt Relief's customer service is a lot better than the others. They answered a lot more questions and they have better answers. They're more informative, too. With Freedom Debt, my life seems like it’s going in the right direction.
Hi Thomas, thank you for your feedback! We are pleased to be a part of your financial decision, and we look forward to negotiating the next settlement! Please reach out anytime you should need assistance, and our client services department is happy to speak with you. You may also visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 26, 2019
At the very beginning, the man I spoke to walked me through everything and told me how the process works. I was concerned about what my payment would be and they told me what interest they charge, which was horrible, but I still saved money because they were able to reduce almost all of my debts. He explained things, then I just started doing what he said and it seemed like it was working. Freedom Debt Relief was able to split my payments into two payments a month, which was very helpful. Before, I was not able to pay all of it. I used to call it my albatross. Now, although I’m still struggling, I’m able to pay it, which is a big weight off my shoulders.
I like the client’s portal or the dashboard, which I thought was helpful. Moreover, whenever I called with a question, somebody was always there and able to answer my questions to my satisfaction. The last person I worked with was very helpful. People loaned me the money on my credit cards and then we negotiated it down, which makes me feel very dishonest, but in spite of that, using FDR was a great experience and I would recommend them.
Hello, Kelley, thank you for your feedback. We are pleased to hear about your success within our program. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Also, feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2019
The original person that I talked to was very helpful and the process was very easy. They gave me a couple of options and I picked the one that was best for me and they deduct it every other week out of my account. They told me everything that I needed to know, so I'm very happy with that. They notify me when I have somebody willing to settle. But anytime that I've had a question, they've been very able to answer it. They do their thing and when they need me, they let me know. I still have a ways to go, but my credit score has went up a lot. I would recommend them to anybody looking for debt relief because they're definitely knowledgeable and helpful.
Kimberly, thank you for leaving your feedback. Our team loves to hear about your experience thus far. Keep up the great work on becoming debt-free. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 25, 2019
They have done nothing for me except take my money. I guess they just take my money. They have not contacted me and it's been almost six months. What is going on. I'm not a happy camper on what they have performed for me. Just take my money and just whatever.
We're sorry to hear about your disappointments at this time, Ms. Ryan. The scheduled drafts are being deposited into your special purpose account. However, we'd like an opportunity to review your account details and advise where you are on your Graduation Path. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed Nov. 25, 2019
I am very pleased with all the help we received with everyone that I have come in contact with for our debt relief. It has put my mind at ease. It has been a struggle and we are feeling less stressful.
We value your kind feedback about your experience, Daniel! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
I’ve had Nothing but positive things happen since choosing FDR. Look forward to being Debt Free in a couple years. I’m able to live from month to month, without being all stressed out worried about covering everything. Nice to have peace of mind again.
Thank you so much for sharing your kind words and great feedback, Timothy! It makes us incredibly proud when we see reviews like yours. We work hard to meet all of your expectations and we are over thrilled that we have been helpful in lifting some weight off your shoulders. If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 25, 2019
Still new to the program but so far it’s been a great experience. The person helping set me up was amazing and I’m excited to see how the program helps me! Thank you Freedom Debt Relief for a convenient program!
Thank you for your kind words, Brandon! We are delighted to help you resolve your accounts. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 25, 2019
I have recently entered into the FDR program and have been very pleased with all so far. Seems to be very organized, friendly and eager to help reps. So for my first time ever doing this I would definitely recommend it.
We appreciate you sharing the amazing experience you have had with our staff, Tracy! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
FDR has been great to deal with, cannot wait for us/me to get this monkey off my back. Fast feedback on any issues/concerns I have. Seems like "thus far" I've made the right decision. Very pleasant and easy to deal with.
Ronald, we appreciate your great review! Our team is thrilled to get you back on track to financial freedom. We encourage you to keep up the great work on being debt-free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 25, 2019
I needed assistance handling a dispute on my credit report. Krisztina was so very polite, helpful, and efficient. She provided the answers in regard to my phone inquiry and sent me the documentation that I needed within minutes, via email. Thank you for the excellent service Krisztina!!
Thank you for sharing your feedback, Linda. Our team is thrilled to be offering you a solution to resolve your accounts. We are proud to hear Krisztina provided an excellent service experience. We’re here to support you at every step of your debt-free journey, so please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 25, 2019
I was at the end of my rope financially. FDR helped me to find the light at the end of the tunnel. I am now on the road to recovery and I'm no longer stressed about it. They made it easy and explained the process real well.
Hi, Matthew, our team appreciates you taking the time to post a review. We are glad that our knowledgable team has been able to educate and assist you during the process of resolving your accounts. It is our pleasure to provide an effective debt-resolution plan. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 25, 2019
Thank you all. I am very excited for the service that Freedom Relief provides I am finally able to get my life back on track. The company is very easy to communicate with and everyone is try knowledgeable of my needs.
Hi, Letricia! Our team shares in your excitement to be working towards a debt-free future! Progress each day ads up to accomplishing goals. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 25, 2019
I am very pleased with Freedom Debt. When I first signed up I really didn't know what to really expect. But I'm so happy that I did. It was a relief off of my back and I was happy that Freedom Debt handle all of my debt. I didn't have to stress about who to call or how I was going to pay this debt. They negotiated with all of my creditors. All I needed to was make my timely payments. I swear by this company. I am very grateful for all that they did. Thank you again.
Greetings, Lisa! We are pleased that you feel our process is simple to follow, and that you are satisfied with our service. We encourage you to be consistent with your monthly deposits and contact us any time you have questions. You'll be debt-free before you know it! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
The people are very friendly and they answer all of my questions. I'm glad that a friend of mine told me about Freedom Debt Relief because I have never been able to get out of debt on my own. So thank you.
Thank you for sharing your experience, Toni! We are glad that your friend referred our service to you, and that you've found financial relief already. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 25, 2019
I'll be honest and say I dont remember the names of the 2 women who worked with me, but they were fantastic. They were very friendly and reassuring. I haven't felt this low of a stress level in almost 2 years, so thank you.
Hi Paula, thank you for providing feedback on your interactions with our specialists! It is our pleasure to assist you during your journey to a debt-free future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 25, 2019
Joining Freedom Debt Relief was as easy as could be. The phone person was knew exactly what I needed and answered all my questions without judging me. They were prompt in my account opened. Making me a very happy camper. Thank you Freedom Debt Relief for being there for me.
Hi, Willie, we appreciate your feedback. We encourage you to stay involved in your program by calling our client services team at(800) 655-6303 and reviewing your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
Postpone payment because I don’t have enough money to pay at this month so I have asked to restart payment in two weeks and add the missed payments to the amount. The agent was very helpful, courteous, understanding and knowledgeable.
Hi, Randa, thank you for your review. We understand that you weren't able to afford your deposit this month, and we are glad we could accommodate your needs. Moving forward, we encourage you to do your very best to be consistent with deposits to stay on your Graduation Path. Please reach out anytime you would like our assistance at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
Freedom Debt Relief is legit. Some companies say that they're gonna help you, but then they don't. However, FDR has done everything they’ve said so far. I got a couple of collection notices, but I switched all my contact information for my credit cards to them so I don't hear anything from collectors. The only ones I hear from are FDR when they do a settlement for me.
Whenever they do a settlement, they text me and then I approve it and we go from there. They have done three settlements so far. They're gonna pay it off in the next 20 payments. They try spreading them out after when they do a couple at a time. I'm starting to pay them off now because you gotta build your account off. I only do 234 a month and the progress hasn't been bad. It takes time at that rate, but I don't have any extra money to put extra on it yet to do the loan faster because we just moved to Florida. FDR is a good company and I have recommended them to a couple of people already.
Reviewed Nov. 25, 2019
Updated on 03/04/2021: The service has been excellent. They keep me posted on a good base. They tell me how much I gotta put in my account, I put that in and they take it out and pay the creditors.
Original Review: I was trying to get out of debt right away and Freedom Debt Relief sounded good. They said to put money in the account every month and that it would take about three years to pay my debt off. I put 577 in my account every month and they take it out. They're supposed to be paying all my debts off, but I haven’t heard anything from them lately and nothing has gotten paid off. Other than that, my experience with them has been good so far.
Thank you for taking the time to give us your feedback, Thomas. Our negotiations team works diligently to reach the best settlements possible, rest assured you are in good hands! We want to make sure we're not just settling your debt but also being able to reduce your debt. If you have any further questions or need a more in-depth breakdown of where we are please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2019
I had some credit card that I couldn’t catch up on that my lovely child has gotten ahold of. She had to file bankruptcy, and I saw the Freedom From Debt commercial, so I decided to give them a call and see what happened. They have been amazing from the beginning to the end, then all the way in between. Everybody has been amazing over there. I am able to do the payment plan, and I'm in about a year with the program. I feel better that I don’t have 10,000 people calling me and I know everything is being taken care of.
Hello, Chancala, we are pleased to read your review. It is a pleasure to be able to assist you in obtaining your goal of financial freedom! We not only want to ensure our clients receive debt relief but also stress relief when dealing with their finances. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
We had a smooth start, great customer service and expecting positive results. They make the process clear and guide you step by step. They are always available to answer questions and they are very patient. Very satisfied and overall hopeful to be free from the stress of debt. I recommend Freedom.
Hi, Mercy, we value your feedback. Our team understands that dealing with financial hardships is not an ideal situation. However, we are pleased to provide you with exceptional service. We commend you for taking control of your finances and reaching out to us for professional help. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
The customer service representative was very helpful and knowledgeable as far as what the best plan would be for me to resolve my debt situation. I would definitely recommend FDR to anyone in need of debt relief and wants a company with great credibility.
Hello, Thomas, thank you for your review. Our team members are highly trained to assist you with any questions or concerns. It is our pleasure to work together! Thank you for sharing our service with others in need. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
UPDATED 7/5/2021: I have been very ashamed that I put myself in this financial strain. However, there is a light at the tunnel. The CSR I spoke with to remove two accounts from my program was very helpful. She explained to me the end result by getting these 2 off the program and how my dedicated account will be going forward to negotiate the last account that hasn't been settled yet. I am happy I will be paying the 2 accounts off in full so I can focus on finishing my program. I appreciate the kindness and knowledge of the CSR I spoke with. She was amazing!
ORIGINAL REVIEW: Being in debt is a very unsettling situation. When you worked your whole life and never missed a payment on anything and due to circumstances out of your control, you are in debt with no way out, it is hard to ask for help, but, it is somewhat easier knowing your debt is being paid back and you will see the the light at the end of the tunnel.
Hi Kimberly, we are glad that you are thinking more positive about your financial future since joining our program! Debt-settlement is a nice option for people who are struggling to keep up with monthly payments and does not wish to file bankruptcy. Our team is dedicated and more than willing to assist you anytime. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
Because of you not acting fast enough I was sent to garnishment, I called the company and had you taken off the account so I could work a deal of payment and they took the garnishment off. All of a sudden you came in and did this and it was a waste of my money, time and poor business. I talked and filled out the paper work for you to take the certain account off of the debt review and even took the money out of the account to pay on it. You guys do not know what the other is doing. No one reads, no one is looking at the past 6 months of communication. You made a second major mistake. I am sick of it.
We are sorry to hear that you are not satisfied with the results the program has provided. Some creditors are more aggressive than others. However, we understand it to be extremely frustrating when a creditor chooses litigation to collect on an outstanding balance. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly.
Reviewed Nov. 24, 2019
Glad I stumbled unto Freedom Debt Relief, and had my niece check them out with Better Business Bureau.
Thank you for sharing your positive experience, Henrietta! We are glad that you no longer have to speak with the credit companies. Our team is here to speak on your behalf and use our years of experience to obtain excellent savings for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
Very helpful on everything. I am a single mom of two young adults trying to get back on my feet. When talking with Sean he understood and was able to get the payment much low then what I was doing on my own. I would refer ya'll to a friend if needed. Thank you, Karin
Hi Karin, thank you for sharing how our program has assisted you by providing a lower monthly payment. We are pleased to assist you in resolving your accounts in a shorter time frame with more savings than if you would have paid them on your own. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
1st - My initial feeling getting into FDR, that I was going to get updates on actual dealing with the creditors. 2nd - Speaking to original spokesmen from FDR was great (IRA), second or third time maybe I spoke to representative from FDR, conflicting stories of the accounts on what had been already negotiated, for my accounts, then I called back to find why my payments hadn’t changed after they told they would, to make a long story short there was conflicting issues said and didn’t happen, and got cleared up eventually.
Hi, Joe, thank you for your star rating. We are glad to hear you're pleased with our service, and we look forward to your Graduation Path. We apologize for the miscommunication you experienced, but we are glad that it was resolved. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
I have been very pleased with this program and I feel the staff is understanding and concern with my financial welfare. I would recommend anyone who is definitely serious about their financial credit. Great job staff and please keep it up.
We're excited to assist you throughout your debt relief journey, Donna! Thank you for being committed to your financial goals. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
I have no regrets for signing up with FDR. I have been in the program for 2 years and am well on my way to becoming debt free. The customer service is great. Every person I have spoken to has been able to answer my questions and has been kind and understanding. It feels great to take responsibility for solving my financial problems and it is a relief to feel there are people helping me do it.
Joanne, our team values your feedback about our program. It is our pleasure to provide you with answers to questions and solutions to concerns. We're glad you're experiencing financial relief! Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
I was given best advice to put the accounts that I needed help with to merge into one bill fits in my budget. It is a good way for people who wants to put their financial stability in good standing order if pick a phone a call Freedom Credit Relief.
Hello, Michael, we appreciate your feedback. We are glad that one of our Certified Debt Consultants was so helpful in explaining the benefits of our program. It is our goal to provide you with financial relief. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
The CSR I spoke with was fast and professional. I was having to call to reschedule my deposit due to the dates I receive my monthly retirement deposit and requested that the date be moved from the 26th to the 28th. My request was handled in a couple of minutes. I couldn't be more pleased.
Hi, James, thank you for being in contact with us and monitoring your programs progress. Our team is willing to review your accounts and make adjustments to your deposit to work out best with your pay dates. It is our pleasure to provide prompt service! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
Freedom Debt Relief does a good job, especially with the negotiation of things. And I trust them to do that. I love the program. Even my parents used the program and loved it too. But they make it a little difficult to pay things off. For example, I called them in June and I had five different things to be paid off with them. I said, “Hey, if I give you guys an X amount of money, can we apply it to A, B, and C, to pay them completely?” They originally told me yes. And so, I got the money, and deposited it into my account. And then, I called FDR back and said that I just did the deposit that day and was wondering if we could put it towards X, Y, and Z ‘cause it was enough to pay off about three of the four items and then I added the fifth. They told me that I couldn’t do that.
I have one where I owe 700 bucks. I asked, “So, why can’t we pay that off? Your creditors are gonna want that now! They wanted that yesterday.” Right now, I have $3,000 in my account that could go to pay things off completely, and they wouldn’t pay it off. That was a little frustrating to me. They told me, at that point, that I had to have the full amount and everything had to be negotiated. I understand. Obviously, I can’t pay something that’s not negotiated. But, essentially, they’re not allowing me to graduate because I could get the rest of the money. I also get that I have to pay them a fee and I am willing to do that. But if they were to take it and pay these things off, the fee to them essentially has already been paid.
Then, with the last thing that was being negotiated back in June, they said would be done with negotiation the end of July, but it wasn’t. Then they said the end of August but it still wasn’t. I signed a release form and sent it back to them. Now, it’s the end of November, and I haven’t had any update and a final debt on it, so I can’t get the remaining balance, so I can pay my account off.
I switched jobs two months ago and the transition threw me in a loop. I didn’t have the money to make the payment. But I have enough money in there to cover my payments so it’s not my stuff is going to go into jeopardy if I don’t make my payment. I’m just not progressing. However, I got an email this morning saying that my payment didn’t go through. I know because the money is not there. But then at the end of the day, I’m like, “I’m not gonna pay you because you have money!”
In the beginning of December, I’m going to make an extra payment, and then I’ll be back on track with my payments. But, it’s a little frustrating that I can’t pay off certain debts that I could and lower my payment. I don’t feel that they are allowing me to progress to graduate faster unless I upped my monthly payment. But even then, I’m not gonna up my monthly payment ‘til I know the final balance of that last account. Because that makes no sense to me. I’m just paying you money in hopes that at the end, it will be too much, to get a check back. Other than that, they are really good to communicate with. When I call them, for the most part, they’re all super helpful. And I love that I can email in.
Thank you for your positive comments about our team, Whitney! We are glad that your parents are also experiencing relief in our program, and we will work hard to obtain the greatest savings possible for all of your accounts. It's great that you chose to accelerate your Graduation Path by adding extra funds to your program account. Thank you for your hard work and dedication! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 24, 2019
The veterans recommended Freedom Debt Relief and it has been a year and a half since I've been with them. The reps worked with me on the payment plan and they did a great job. I’m still in financial trouble, but my life is a bit easier now.
Thank you, John, for taking your time to leave us wonderful feedback! We are pleased to be apart of this journey with you. We work very hard to ensure our clients can receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. Please contact our Client Services team at 1-800-655-6303 if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2019
I did some research about debt consolidation and after seeing a Freedom Debt Relief TV commercial, I went to go outside and thought, "This is pretty legit." I filled out an application, then a person called me. He was really friendly. He addressed all my concerns and helped me out. Customer service was straightforward, friendly and always willing to help regardless. They tell you as it is. If they get a settlement, they would send you a text or an email. And if you don't answer it within an hour or so, someone will call you. The structure, its setup and the payment are straightforward too. You pay them 200 every month on the statement, but they're honest with you and don't cut any corners. There's an online portal where you can go adjust your payments, make advanced payments, and see your graduation date. You can also estimate stuff. It's dope and detailed.
Hello, Thurman! Thank you for taking the time to leave us a wonderful review! Each month as you fulfill your program commitment, you get one step closer to being debt-free! The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
Very knowledgeable, answered all my questions. Put me at ease and easy to talk to. Explained the program in detail. Great follow up with copies of all the paperwork. I’m feeling excited about easing my debt problems in a shorter amount of time. Will recommend this program to my family and friends.
Thank you for your review, Cathy! Our team strives to make the process as simple as possible while educating you along the way towards your debt-free future! We share in your excitement towards your Graduation Path! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 23, 2019
Person was informative and knowledgeable with giving us information about getting relief from our high interest credit cards. Explain how system works and that it would take a while to get settled but in the end it would be helpful for our future. Thanks.
Thank you for sharing your experience in our program, Cynthia! We understand that stepping out of your comfort zone and putting trust in a company to assist in handling your debt may be difficult. We are glad that you trust our experienced team to do the heavy lifting for you, and provide you with settlement savings! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
I'm extremely upset that our LAST debt has been unsettled, and now find out that Discover has sent my debt to their attorneys. I have not been notified yet by their attorneys, only found this out from your customer service representative. We paid off all our debts last December and have been told monthly that this last one would "be resolved in a week" each time I've called. Toby.
Hi, Toby, thank you for providing your feedback. We are sorry to hear about your concerns, and we would be happy to assist. One of our specialists will be in contact with you shortly. Thank you.
Reviewed Nov. 23, 2019
Yes I would recommend this to a friend. They were very helpful and very assuring and give me a feeling of great relief when helping me with the application and going through the process that was needed to help me in very timely manner. I am very thankful for Peter reaching out and going above and beyond in helping me.
Hi, Laurel! Our team appreciates you taking the time to share your feedback. We're pleased to hear that Peter provided you with exceptional service, and that you have confidence in our ability to negotiate settlements for you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
I appreciate all the wonderful help everyone at FDR has given me. Everyone has been very knowledgeable and of great help me too. Anyone needing assistance in wanting to become debt-free would be wise in selecting Freedom Debt Relief. Is there a way you can check and let me know if having paid-off all my debts reflect such in my credit score?
Laura, thank you for all your kind words. We are so happy to hear that you have had a good experience thus far and we look forward to you completing the program and reaching your goal of becoming debt-free. We would love to answer any questions you have regarding your account. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Nov. 23, 2019
They are helping me get control of bills. Cant wait until I am completely done. I feel like I am on my way to getting there and being debt free. I cant wait for the next 4 years to fly by and then be set.
We appreciate your feedback, Stacy! We have confidence that you will graduate the program, and then be able to enjoy financial relief. Time should fly by, but we are here to assist you during your debt-free journey! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 23, 2019
When we first entered the program we were a senior marriage. I was a widow and my husband was paying on his debt. We went to Freedom Debt Relief. They did for us what we could not do for ourselves. We finally see a bright light in our future.
Hello, Carol, thank you for sharing your story. Our company is pleased to assist people in need, and we are glad that our debt-settlement service has brought you relief! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 23, 2019
I worked with Kyle and the sign up process was very good. He was helpful, courteous, and professional. He might try slowing his delivery a bit. I had to ask him to repeat or explain several times. Overall, it was a good experience. That's about all I can tell you since the process is just getting started.
Thank you for sharing your feedback, Greg. Our team is thrilled to be offering you a solution to resolve your accounts. We are proud to hear Kyle provided an excellent service experience. We’re here to support you at every step of your debt-free journey, so please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 23, 2019
Updated on 10/14/2020: When I signed up they told me 2 yrs and I would be debt free. That’s not the case. I’ve been with them since February 2019. Now they are saying it’s going to be December of 2023. I had 76,000 in debt. I’ve paid in almost 24,000 and only 3 things have been taken care of the 10 I enrolled with!! Very upsetting.
Original Review: I was very skeptical about using Freedom I had looked at other companies and then looked them up on BBB and there ratings where terrible. I decided to call and see if they where going to show me smoking mirrors. I talked to Mr ** and he broke everything down step by step on what they wanted to do to help me. He never pushed told me to think about it and call him back. If he didn’t hear from me by tomorrow he would call and see how I felt. I looked it over and decided to give it a shot. I’m so glad that I did. They have helped me out so much. Even when I have questions I can call Mr ** or customer service and they answer my questions right away. If I get any collection letters I send them to customer support and they take care of it. I would definitely recommend Freedom if you need help getting everything back online!!
Thank you for sharing your wonderful experience, Christian! We're here for you every step of the way if you ever need assistance with your program. We are so happy to hear we could help you get some weight off your shoulders. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
Very informative and helpful. My consultant is awesome. I would definitely recommend this company to anyone who is drowning in unsecured debt. Particularly high interest credit cards and "payday" lenders. I researched several companies when looking. Freedom was the only company that had very few negative reviews.
We are delighted to help you resolve your accounts, Daron. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 23, 2019
My experience with Freedom Debt Relief has been good. They are helping me pay off some credit card debt. They set up a payment plan and it comes directly out of my account. I’ve been in the program for two years now and I have about two more years.
Thank you for your review, Yvonne! We are glad that you're pleased with the negotiation's progress so far, and our team will continue to provide you with the best savings possible.You've been making steps towards a debt-free future, so keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
I was a little disappointed at what my original discussion with your representative regarding the policy of FDR and the recent final discussions I had with a couple of your consultants, who indicated that policies changed over these past few years. I was trying to pay off my balance and felt that the lump sum I had to pay to settle the last account of CITI would have been costing me 75% of the original debt. You can review the notes in my record and read my thoughts, questions and my concerns with the results of my last two conversations. Very disappointed with the answers as my thoughts are if you change your policy, it should only affect the new clients and not those older accounts who should have been grandfathered in the system. I will be back in touch with your company to settle my account and be finished with FDR. Thank you for your time. If you want to discuss further reasons, I would be happy to speak with you on the phone.
Philippe
Reviewed Nov. 23, 2019
UPDATED 05/26/2022: I made the decision to correct my debt problems in 2018 and going with FDR was the best choice by far! They've kept me informed every step of the way and re-establishing my credit has been on the up ever since.
ORIGINAL REVIEW: It's been 2 years and I have been very satisfied with the progress that has been made in resolving my debt. To know that all of my financial worries are being handled by FDR has made such a positive difference in my life. I stressed for so long and now I'm so much more content. Thank you, FDR!
Tracy, thank you for taking the time to submit this review. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assist you in becoming financially free! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 23, 2019
I am pleased with the results of Freedom Debt Relief. They are always available if I have questions and half of my debt has been resolved. I am grateful they were able to help me in my situation. Thank you!
Thank you for all your kind words, Lisa. We are so happy to learn that we have yet another satisfied client and that we were able to help you with your finances. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 23, 2019
This is a good program. It takes the load off your shoulders. I’m about halfway there and my life is hell of a lot better! The consultant I dealt with was great too. She sounded energetic and very nice. She had a lot of information and she answered all my questions. Initially, she told me the different prices and what I could afford, and we took it from there.
It is our pleasure to be a part of improving your financial life, Carol! We are thrilled that you are so satisfied with your Debt Consultants service, and that your deposit amount is working out well with your budget. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 23, 2019
Updated on 05/02/2020: Your customer service was very helpful and kind. We are about a year and a half into the program and feeling kinda stalled. I had received an email from a competitor debt relief company saying we qualified for the loan through them. I have no interest in changing companies. I am very happy with how you have dealt with us and helped. But I was very bummed we didn't qualify for the quick loan. I understand the reasons. And I know our debt is going down. I am very thankful to Freedom Debt Relief
Original Review: I gave Freedom Debt Relief a call to see what it was all about and the guy I talked to was amazing. He convinced me on the spot to do it. The customer service I've received has been absolutely amazing. They explained everything that was going to happen. And when it happens and I get scared, they talk to me and explain it again even though they’ve already explained it to me. When I have questions, I usually use the online chat and they are pretty good at easing my mind. We’ve made pretty good progress. We have settled two, and one is gonna be settled within three months. I have recommended Freedom Debt Relief because they have been so upfront. And I completely understood everything with how they explained it to me.
Thank you for your thoughtful review, Jesse! It is our pleasure to provide you with constant support throughout your debt relief program. Also, we are happy to see you are utilizing your Client Dashboard! It is a great tool to use to stay informed of your progress! If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2019
I was surfing the internet, and I came upon Freedom Debt Relief. I was in debt of 3,000 with my credit cards. And I was having a hard time keeping up with my payments, so I decided to give it a try. I kinda didn’t trust them. I called a few times then I would just hang up. And then, one day, I wanna to do it and go through with it. The rep was really good, kind and understanding. He told me about how they could help me. We signed papers over the internet. And then a couple of times, a couple of the credit cards had hired lawyers and they came after me, but Freedom helped me.
It’s been a pretty good experience with their customer service, except that one time, some lady that was representing my case against one of those law offices was kinda rude to me. They were stationed in Oklahoma. She didn’t get back to me right away, so the timeframe had passed by, so the lawyers almost took me to court. But somehow, Freedom helped me. She also referred my case to somebody else, so that was okay. I’m glad I’m working with Freedom. My debt has come down quite a bit. And they’ve been really working for me. A lot of my debts were paid off, half paid off. They negotiated for me. I owed three grand, and I ended up paying like 1,800. I got a couple more years to be with them, and then I’ll get everything paid off.
We appreciate you sharing the amazing experience you have had with our staff, Sherry! We're here for you at every milestone along your journey and can't wait to settle your debts. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2019
Customer Service has been as kind as anyone can be. They all have made me very very comfortable with needing to do this in a difficult period of my life. I am a procrastinator and didn't do things as quickly as I should have, they did not shame me, they said that is fine, we know how life is, get it done when you can. Special praise to Carol ** whose number I have in my phone.
Donna, congratulations on taking your first steps towards becoming debt-free. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
When I call the office, the staff are very helpful and knowledgeable. Most of the work is done by email, so do not have to deal with staff much. Thanks for keeping staff updated and or trained so that when calling the company questions are answered to satisfaction.
Alisa, thank you for your review. We are glad to help and you have our full attention 7 days a week. If you ever need anything please don't hesitate to call Client Services at (800) 655-6303. Thank you for trusting us to be your partners towards a brighter financial future.
Reviewed Nov. 22, 2019
Yes I am very happy of them helping me to pay my debts and helping me get out of debt. I am pleased with the way they explain things to me and help me through the problems I am having paying my debts.
Micheal, it is our goal to make sure our clients meet their financial goals. We work hard to make sure that we provide all our clients with great customer service as we understand the stress our clients are under. If you ever need anything please don't hesitate to contact Client Services at (800) 655-6303.
Reviewed Nov. 22, 2019
From day one, 30 months ago, I have experienced a hands-on team who is willing to help every step of the way. I will give Freedom Debt Relief program an A++. When looking for a Debt Relief Program please take the time to connect with FDR first.
Maria, we are so excited to learn that you have been satisfied with our services, We applaud you on taking your first steps towards a debt-free future. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Nov. 22, 2019
We're planning to purchase a house within the next year or so. Getting my credit consolidated is one of the best decisions I have made. Yes, it's a slow and tedious process but looking at it for the long run is the best decision I've made.
Carolos, we are so happy to be apart of your journey towards becoming debt-free and are excited to see you complete the program successfully so that you can do other things in life such as getting that new home! The process can be nerve-racking but it will be worth it and we will be rooting on along the way. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
I was very satisfied with the lady I spoke to. I was concerned about all the phone calls I was still receiving. She explained that is alright that I quit answering the calls. I gave a new number to call a creditor. She set my mind at ease, and explained what the next process will be and about when it will begin. I don't remember her name, but she is a keeper.
Arlene, we are sorry to hear that you were dealing with the creditor calls however, we are happy to learn that you were able to seek help with our company. We do our best to provide our clients with all the resources that they need to be successful in the program. We look forward to your completion of the program and if you ever have questions or concerns regarding your account with us please call Client Services at (800) 655-6303.
Reviewed Nov. 22, 2019
I have been working with Freedom for about 8 months and everyone has been not only professional but straight forward and amazing. I’m sorry I didn’t do this sooner. I love how they not only help you get out of debt but teach you how to manage your credit once it’s corrected. Thank you for give us a redo on our credit.
Tracy, thank you for your awesome feedback. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assist you in becoming financially free! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
They gave me advise on how to deal with credit card companies that refused to accept I had enrolled in debt consolidation. The credit card companies had told me I had to call, email and write to them of my decision.
Elizabeth, thank you for your review. We do what we can to provide our clients with all the resources and knowledge needed to deal with things such as creditor calls while in the program. Keep in mind the calls are only temporary and as you get closer to becoming debt-free the calls will stop. Keep up the great work and remember if ever you have any questions or concerns regarding your account with us please call Client Services at (800) 65-6303.
Updated review: Feb. 18, 2020
Mainly because of the expertise provided by FDR around half of our accounts have been settled in a year. Our remaining debt is approximately 40% of what it was in the beginning. For me a large part is letting FDR maintain contact with Creditors. Not being called over and over is Priceless.
Original Review: Nov. 22, 2019
I seriously doubt this will be published; but all comments HAVE been looked at from all angles before I add them. FDR is a company that will twist numbers to make it seem as if they are doing a superb job of assisting you. When asked a question they have NEVER sent a direct answer. All answers have been sent by email and are not real answers but are a copy of some propaganda their computer sends. Their answers have NEVER offered a real answer to our questions.
EVERY FAKE ANSWER I have received has prompted a call to Customer Service. About 50% of my calls to their Customer Service Representatives have ended with me telling them to, "PLEASE ANSWER MY QUESTIONS OR PUT SOMEONE ON THE TELEPHONE THAT CAN AND WILL". My opinion is that FDR will do exactly as little as possible, when questioned they will attempt to baffle with BS. If you have to get a company to work for you they will get the job done but it will possibly take a looong time.
Thank you for voicing your concerns with us today, Mr. Kalina. We're sorry to hear you are so disappointed with our service. Providing detailed information for each of our clients regarding their various stages of our program is most certainly a top priority for us. We are disappointed to hear your questions have not been answered to your satisfaction. We would like an opportunity to speak with you regarding the mentioned concerns. One of our experienced team specialists will be following up with you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 22, 2019
Started off a bit slow & I was rather nervous, then about 4-6 months in the negotiations started being made and 1 by 1 the accounts began disappearing. I had 4 accounts left to be negotiated as of a week ago. I received a loan through Consolidation Plus and I am now graduating from the program, and will begin building my credit again by paying back the loan. I would’ve have never dig out of the $24,000 hole I was in without FDR.
Julie, thank you for sharing your amazing experience. Our greatest accomplishment is helping our clients to reach their goals of becoming debt-free. We are thrilled to learn that you are on your way towards financial freedom! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
I had thousands of dollars of unsecured debt and when I retired, I went through trying to go to my financial institute to get help. I didn’t know anywhere that would help me. If the credit is unsecured debt, who would want to help you get out of it? When I called Freedom, they took all of my information and we worked everything, and I guess they’ve been working it out. I’ve been paying Freedom $469 every two weeks, which is over $1,000 a month. If the month’s running to five weeks, I pay them $1,500 a month. This been going on for well over a year. They’ve been telling me that I've already paid eight credit cards off.
First time I had a problem was a few weeks ago. I’m trying to buy a house and I'm trying to get a mortgage. My credit report was pulled and I have all this stuff still on my credit report. It is like I’m not paying anything. So I called Freedom Debt Relief and they said they don’t get with the credit department and let them know what’s paid and what we got a contract with. They said I have to do that myself. But I’m 69 years old. I don’t even know how to go online and look through this dashboard stuff. I asked them to send me a copy of everything that’s paid, everything that they're working on now, what my balance is and what my cut-off date is. They’re gonna sending me something within 5 or 10 days and they said I’ll be able to take that. But it has just made it so hard for me to buy a house. My credit is still in the bad credit and I thought that’s what Freedom was doing – cleaning it up.
Plus they told me a lie that they had an agreement with paying Macy’s. I owe Macy’s $14,000 and it’s still on my credit report. I called Freedom Debt Relief and I let them know that Macy’s contacted me. In terms of customer service, some reps are better than others as well. I have called when I have missed a month and reps have made arrangements for me to pay my regular payment and how to catch up. Then there were some that were like, “Well, you’re behind.” But most of the time, they’re pretty nice and willing to help me get back on track.
Hi Theresa! Our team would like to congratulate your on resolving eight accounts thus far! We are glad that your deposit amount is affordable, and we can use the funds you've saved to pay off your creditors. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 22, 2019
I was head over heels with credit card debt so I sought out somebody to try to help with relieving the debt. I came across Freedom Debt Relief by chance and took a chance. The process was quick and handled well. And the payment plan was good. I was in good standing for my payments for over six months, then they offered me a loan. It was to pay off the rest of the settlement so it was incorporated. I wasn’t too keen on it though because I wasn’t told about the high interest rate, which is killing me. Now, $200 of the 640 that I’m paying is going towards the loan and the rest of it is going towards the interest. It’s kinda senseless because it’s only shy a few hundred dollars of what I was paying with the credit cards’ minimum payments. Moreover, it was supposedly for 33 months, but it was over 40 months.
Thanks for your review, Wendy. It is a pleasure to offer you the opportunity to resolve your debt. We're sorry if you feel you weren't informed enough about your loan. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback and know that we are working on it! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2019
Going with Freedom Debt Relief saved me $14,000. Their reps took care of me every time I called them. Freedom is there to help.
Hello, William, we appreciate your feedback. Congratulations on your excellent savings! Our skilled negotiators work hard to save our clients money, so we are pleased to hear about your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2019
I found them on an ad on the internet, and what they presented sounded exactly what I needed help with. The whole thing was a good experience. Everybody was very knowledgeable, and they were right there to help me and answered my questions whenever I had any. I went with their sister company, Consolidation Plus, and got a loan and went with FDR to pay off the loan.
Susanne, we are so thrilled to learn that you have had nothing but success in your program with us thus far. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 22, 2019
We had had a lot of medical issues in the past four years, which was kinda got us into a lot of credit card debts to survive, and I’m looking forward to retirement and trying to get everything cleaned up before I do. I saw Freedom Debt Relief on my Facebook page and the reviews that I had read were good, so I called them. The consultant was fabulous. She was really very helpful with me and she put me at ease that it was the right thing for me to do. They’ve been wonderful. They’ve gotten a lot of debt cleared off for me already and I’ve only been with the program for two years -- we got about a year and a half left. The payment plan is working well for me, and staying in contact with them during the whole process has been so easy. They are always able to answer my questions when I call.
Thank you very much, Lynne! We are glad to hear that our client services team has been able to answer your questions and assist in providing you with updates. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
I am happy to say that, so far, I have had a good experience and am happy that I decided to go through your company. It was definitely a bit scary at first, but with two accounts being resolved to date, I feel much better about the process. Thank you. Your website is very well designed and I can find answers to most of my questions.
Kathleen, we want to thank you for all your kind words. We strive to build a relationship with our clients and make the process easy and understanding as we know that finances can be a very touchy subject. We look forward to your success in our program and if you ever have questions or concerns about your account with us please feel free to contact Client Services at (800) 655-6303.
Reviewed Nov. 21, 2019
We began the process of debt relief a short time (6mo.) ago. We paid attention to the do's and do nots. By following their advise and direction we have had a relatively quiet time. I feel these folks are doing a decent job. I know they helped us beyond words.
Thank you for your review Carol, we are so happy to have you. It definitely can be nerve-racking when you first come into the program however we are here to assist whenever you need and are open 7 days a week for your convenience. We are confident that you will be satisfied with the service and look forward to your success in the program. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 21, 2019
I am very concerned with what took place with the legal department in helping me with the Discover accounts. It appears that they negotiated too high on the payback amounts and I may not have enough built up to pay everything as it should be. They have me eventually by 2021 paying a total of $1400.00 per month to both of these accounts. I am not sure that I can increase my monthly amount submitted by much more than the $1400.00 that I am currently committed to. I am looking into getting a second job to help supplement this. I do not want to take out bankruptcy. I want to be able to pay these off. I have also put an application into Consolidated Plus a sister company to help pay this all off.
Hi, Deanna, thank you for sharing your feedback. We understand that some creditors settle for great savings, while some attempt to collect more. Overall, you should save money in our program even with your Discover settlement being higher. We are glad that you are in touch with Consolidation Plus to discuss a possible loan option. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
Freedom Debt Relief has definitely been a relief!! Little by little all my bills are getting paid off! All the debt collector calls have stopped and it really has been a hassle-free process too. So glad I made the call!
Thank you for your feedback, Jeannie. We're glad to see your progress thus far! Thank you for being committed to your financial goals. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
I found the representatives very helpful and informative about how debt relief works. I continue to get timely responses to any questions I have. My program is in its beginning stage, so I am it I am a little nervous.
Hello, Anita, thank you for sharing your positive experience in our program! We are confident that you'll feel more relieved once you receive your first settlement. Our team is here for you anytime. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
FDR reduced my December payment at my request so that my family would have a good Christmas. So much appreciated! Thank you so much! They will continue my regular payments in January, which is fine with me. The young lady I dealt with was polite, thorough, and very, very helpful. I would recommend Freedom Debt Relief to any and all of my friends and family.
Our team values your feedback, Audrey. We are glad to have been able to accommodate your financial needs, and we look forward to your success! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
From the first day that I enrolled with FDR, I felt like I wasn't alone. Of course, I was a little skeptical but my Representative made me feel at ease and now I can sleep a little better. FDR is a life savior and is much better than I had hoped for.
Hi, Grace, thank you for sharing your experience. We are pleased to have you in our program and celebrate in your debt-free future! Thank you for putting your trust in our company. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
From the very beginning I knew joining FDR was the best decision for ME. I was making minimum payments on credit cards that would continue with no real end in sight if I didn't get help. FDR gave me the opportunity to still pay off my debt, just at a lower rate and a much quicker end. With the help of their knowledge to negotiate settlements, I saw 2 accounts get resolved within the first 6 months, and another 2 within 9 months.
Less than a year after I joined I was offered a consolidation loan. Knowing now what I know now, I wish I had accepted that offer sooner! With the help of a Consolidation Plus loan, I was able to pay off all my accounts, my payments stayed the same and my loan will be paid off in less than time than I would have been in the program. Just remember to close your accounts once you enroll them in the program. That was one BIG thing I forgot to do and it increased the balance due. Make your deposits. The program only works, if you make it work! If you want peace of mind and to be free of your debt, join today! FDR CAN HELP YOU!
Thank you for taking the time to write a review, Rita! We love being part of your success to financial freedom and are thrilled to hear about your success in the program thus far. We encourage you to keep up the good work in furthering your success to financial freedom. We appreciate you saying you would recommend us to others. If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 21, 2019
I have been with FDR for less than a year. With the help of Consolidated Plus, a sister service, my debts have now been paid off! What a great relief! I highly recommend FDR for anyone who wants to get out from under the burden of debt.
Thank you for your comments, Patrick. We are glad that our sister company Consolidation Plus was able to approve you for a loan to pay off your debt faster. Congratulations on resolving your accounts! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
I can honestly say that I was very nervous when it came to making this decision. The team at Freedom has made my decision to do this seamless. This was an AWESOME EASY transition, thank you for your dedication to the customer. I can honestly say that you care for your customer and don’t allow their questions to go unanswered.
Reviewed Nov. 21, 2019
I'm happy with my experience. I am pleased that my debt will be reduced. Knowing my payments will be less gives me hope for the future. I am a little wary of not paying my bills and losing my good credit rating. I am also comforted that my debt will be gone in around 4 years.
Hello, Jeb, thank you for your review. We commend you for taking a step out of your comfort zone and trusting our professionals to work with your creditors to resolve your debt. Please let us know how we can support you along your debt relief journey. You can monitor your negotiation's progress on your Client Dashboard at wwww.fdrlclient.com.
Reviewed Nov. 21, 2019
I've been very satisfied with FDR. They have been very helpful and have communicated every step of the way. I've contacted via phone, text, and email and every time they were able to assist me with any questions or concerns I had.
Reviewed Nov. 21, 2019
I sought the guidance and support of Freedom Debt Relief when I could no longer make even minimum payments on my major and store credit cards. I was drowning in debt and frightened that I would not be able to provide for my family. From the time of my first call until today, about a year into my four-year plan, I have been overwhelmingly impressed with the Freedom's professional team, communications, and informational resources. I am kept informed every step of the way. While three years seems like an eternity now, I know that it will pass and I will be be able to live nearly debt-free. Best of all - even with the debt, my credit score is rising slowly, but surely. Let Freedom help you!
Leigh, thank you for sharing your experience with us. We strive to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 21, 2019
Received my first credit collection call and was concerned that I would muck something up. As I explained the situation to Melody, she was very attentive and explained exactly what I should do in the future. She put my mind at ease. Thanks for the opportunity to comment.
Michael, thank you for your feedback about our services. We work hard to find resolutions for all our client's needs in the program. We want our clients to not only be debt-free but stress-free. If you ever need anything please feel free to contact us at 1 (800) 655-6303.
Reviewed Nov. 21, 2019
I received a letter from a creditor wanting to resolve an account from $7600.00 to $2648.00. I haven’t heard from Freedom Debt concerning a settlement. I sent the letter to Freedom Debt four days ago and still waiting a response.
Hello, Dwight, thank you for your feedback. We have received your settlement offer letter that you received from your creditor, and saved it to your file. Our negotiator will reference this letter and work hard to get an even better settlement offer. We will contact you once we have the best settlement offer on any of your enrolled accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
I was a little nervous when I started the process, I did not know what to expect. But everytime I called support, they were very reassuring of what would happen. And I am going on my 3rd month, and very optimistic that every thing will be resolved in due time. My fear of dealing with the creditors has not yet come to fruition. But I have a great company that has my back.
Hello, Antonio, our team shares in your excitement! We are glad that you're pleased with our service, and we encourage you to follow your negotiations progress on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2019
This program is excellent, I am so grateful that I can find something to help me solve my financial difficulties. I enrolled 5 of my credit cards and one has already been resolved, the second is in the process. Initially, I was hesitant to do this, but it It is definitely worth to try.
Thank you for sharing your thoughts, Gina. We are glad that you received your first settlement, and have more confidence in our program! We look forward to resolving all of your accounts, so you can enjoy a brighter financial future! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2019
Alyssia was very helpful and accommodating helping to explain details about the program and also sharing them with my partner. I would definitely recommend Alyssia and your program to anyone needing this. The customer service department is quick to respond with my questions. Easy to understand the process and I am looking forward to successful results.
Dixie, we are so happy to hear that Alyssia was able to assist you in getting on board with your new program. We look forward to your success and will be rooting you on along the way. If you ever need anything please feel free to contact us at 1 (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Nov. 21, 2019
Would like to be more informed at status of debt negotiations at least monthly. I do check the dashboard for progress but it doesn't seem informative enough. It should state what's next and when attempts to settle will begin not just hold pattern etc.
Hi Darlene, thank you for your feedback. We encourage you to call our client services team at (800) 655-6303 for more detailed updates on the progress of your negotiations. Please keep in mind that we negotiate based on available funds, and our negotiators have strategies to obtain the best savings as possible. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
Well worth the time and effort. It was hard to believe they could and will help me. I was drowning in debt and had no place to turn. It takes time and they stand behind me all the way. Just over a year into it and I'm a third resolved.
Hi, Eamon, thank you for sharing your positive experience with us! We will do our best to provide you with excellent savings on your enrolled accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
Very happy with your service so far thankfully with your help. This is my first time I had this problem. Please bear with me. I don't use the computer that much. Everyone seems to be kind and very good by this step by step problem.
Hi, Craig, thank you for your positive words. Our team is more than happy to walk you through the program step by step. We are glad that you found the settlement program to be the best fit for your financial needs. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2019
Happy with program so far. They have negotiated two of my three credit cards for lower payoff and am waiting for last one to be negotiated. They have served my need in a timely manner. I would recommend Freedom Debt Relief and Consolidation Plus to others who need this same kind of assistance.
Greetings Mary! Thank you for sharing your experience in our program. You are making great progress toward your Graduation! Thank you for recommending our services to friends and family who may be in need. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2019
FDR has been very good for the people and helped me. The people all the time send the email about my account. I’m very satisfied with them. I have another friend who uses their service for debt relief as well.
Greetings, Maria! We want you to feel valued and included in the process of your accounts being resolved, so we are pleased that you are satisfied. Thank you for paying close attention to our email correspondences, and we encourage you to visit your Client Dashboard at www.fdrclient.com to review your program anytime. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2019
I read good reviews about FDR. The reps I'm working with are very knowledgeable. They answered all my questions. The payment plan is also reasonable. They have excellent service.
Thank you for sharing your experience, Marites! One of the best parts about our program is the affordable deposit amount and the short time frame it takes to resolve your debt. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2019
My husband was diagnosed with cancer back in 2017 and up until that time, we were able to stay on top of our bills. But with his cancer, we just kept getting further and further behind. So before we started having all the people calling us, we got ahold of FDR to see what our options were and that seemed to be a better help for us at the time. Everything went well when we got in contact with them. They were attentive although I felt as if they were calling me too much at first. It may have been because we had a lot of unusual debt so in the beginning there were things that were out of the norm. But they got to where they slowed down in calling me.
We're still on the program and we've had a considerable amount of collectors that they've been able to pay off. The outstanding ones right now are the ones that we actually owed the most on and they're gonna be a little bit harder to negotiate with. Our income has diminished a little bit but not to the point where it is devastating us to continue with the payment. Although I am not seeing more money come up, I'm seeing the fact that the debts are going away.
Thank you for sharing your story, Doreen. We have assisted many clients just like yourself, who had faced medical hardships that put a strain on their finances. We are glad that you reached out to us for assistance. Our professionals are here to walk with you from start to finish. Please reach out to our client services department or visit your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2019
I had gotten into some risky debts because of the person I was with. When I looked through Freedom Debt Relief's information, I felt like it was a good choice. Their customer service has been great. I never had a problem getting in touch with somebody that was able to get the right information to get to my account. So any problem was quickly resolved. I have been able to settle three of a few. It is a significant amount that I settled for, and I'm glad that I decided to go this route. I have suggested to two of my friends that had problems monetarily, just because I have had great customer service. They really give all the support that I could need. I would definitely suggest it.
We truly appreciate your glowing review, Emily! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Also, did you know we offer incentives for client referrals? For more information please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 20, 2019
She listened to my situation and came up with a workable solution without making me feel bad for missing a full payment. She explained what would happen next and advised me if the payment in Feb was not doable to call back in at least 3 days in advance.
We value your feedback, Alice. It is our pleasure to walk you through each step of your program to ensure your success! We look forward to working with you. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 20, 2019
I had received a collectors notice from a law firm and felt that communication from Freedom was minimal. I wish they would have called to discuss settlement options before it got to the point of a lawsuit. I was more than willing to make necessary adjustments.
We understand completely how frustrating and scary a lawsuit can be and are sorry to hear that you are not satisfied with the program. It is important for us to speak with you so that we can resolve this issue. A member of our specialist team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 20, 2019
My back was up against the wall. I didn't want to ruin my credit but it had become impossible to keep my head above water. I turned to Debt Relief to see if they had ANY options or help. They crafted a program that would get my problem solved and put me on the right path for a complete recovery. I am looking forward to getting my life back and not having to worry about the ring of the phone. They understood that I have tried to meet my obligations for a long time and the ice got too thin. They have got me a way to get where I need to be with out bankruptcy and a way to repair my credit. Thank you Debt Relief for helping me to get my life back and a light at the end of the tunnel!
Hi, James, we appreciate you sharing your feedback. We are pleased that you chose our services instead of filing bankruptcy. We are confident that you'll do great in our program as long as you stay committed to your monthly deposits and stay in touch with us. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
I am happy with my service. I am just afraid of what will happen when it's time to file taxes. The fees seem a little high on some of the settlements, but I understand that the company has to make money as well.
Hi, Leslie, thank you for your review. We understand that you feel the settlement fee percent is high. Our program is still less costly than paying creditors monthly minimum payments since the interest accrues, which makes it take longer to pay off the balance. We look forward to your Graduation Path! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
Thanks to Freedom Debt Relief I don’t have to worry about my debt. I’m paying it off on 1 payment a month. They are my PEACE of mind. I’m very thankful. Knowing that they are helping me lifts the pressure off of me. I don’t know what I would do without them. They contact me when they have a settlement from each creditor.
Reviewed Nov. 20, 2019
It seemed to take forever for one of my accounts to get settled. I must have not understood how the program worked as I thought they would get settlements and pay on all of the accounts... just lower payments. Also, I think that charging 26 % is way too much for FDR to charge. By the time the accounts have gone way over you end up paying as much as you would have just paying them yourself.
We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 20, 2019
Answered all my questions and was happy with the answers that she gave me and finally I was not on hold for a long time before she picked up the phone to help me and I would feel comfortable with her helping me in the future.
Thank you for your feedback, Wayne! We are glad to hear that you are pleased with our prompt service and that you have confidence in our ability to negotiate your accounts. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
This program has been a blessing. It is nice to have some relief from creditors calling and having to pay the minimum balance and not seeing my balances come down. The program was explained in detail. The process was easy and did not require a lot of time. I was giving a time as to when the program would end within two or three months of the date given. I am really pleased with this program.
Our team appreciates your review, Robin. We are glad our program has brought you relief, and we will continue to provide you with excellent savings! We wish you the very best! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
Lending Club sent me an email they were going to withhold over $400 from my checking account. Last week I had breast cancer surgery and did not even have that much in my account. The representative advised me to call them and ask for automatic withholding to be stopped. Also explain recent surgery. I did and it has been stopped.
Hi, Roberta, we are sorry to hear about your health concern and we hope you get well soon. We do our best to accommodate our clients during difficult life circumstances. We are glad that we could assist you during this time. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
We have been happy with our experience thus far. Joined about 15 months ago (July 2018). Out of 11 debts we had enrolled, 8 have been settled! Looking forward to having the remaining 3 debts settled. Thank you, Ben and Susan
Hello, Ben and Susan, we value your feedback! Our team shares in your excitement for settlement savings! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
So far so good. Customer service is awesome. Anytime I need them ask any questions I get help right away. The deposits could be a little bit faster as far as the debits going into the funds takes about 8 days but everything else has been awesome, very helpful.
Johanna, thank you for your feedback. Our dedicated client services team is always here to provide you with updates. Thank you for your dedication to your debt-relief program! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 20, 2019
Great experience so far. Loving the help I’m receiving from FDR. Would recommend to anyone trying to clear up debt. Wish I could be debt-free faster but I’m grateful for all the help I’m getting. I feel like I can breathe again.
Greetings, Dornell! Our team appreciates you taking the time to post a review. We are pleased to bring you financial relief, and speak with your creditors on your behalf. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 20, 2019
Big help to me especially in my situation that I lost my job, I can’t afford to pay all my debts. Thank you to Freedom Debt Relief for helping me. I'm thankful that I discovered this program. 100 % I would recommend you to my friends!
Mary Ann, we value your feedback. We understand how losing a job can cause financial hardship. We are glad that our program was the best fit for your debt-resolution needs, and we look forward to assisting you. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 20, 2019
I was online searching for a company to represent me, and the guy from Freedom walked me through the steps more and told me more what to expect. He told me that him and his wife had gone through the process themselves, which made me feel comfortable. He also said that if I needed help with anything, I could feel free to call him or anybody at Freedom. I really like my payment plan and we're moving along really fast on the settlement agreement. I checked my email last week and I had another offer that they wanted me to help authorize. I hurried up and authorized for them to make the settlement agreement for me. Working with Freedom, I feel a big relief off my shoulders, because before I would just say, “How am I ever gonna get out of this mess?” They do all the legwork for me and take the stress away. I’m really satisfied with everything.
Hi, Terrell, we are glad that your Debt Consultant was so helpful during the enrollment process. We are glad that your deposit amount is affordable and that you're pleased with your settlements! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 20, 2019
I am happy with how they have taken care of much of my debt and look forward to my final payment. The people are very helpful and take the time to explain the settlements and steps taken to reach your goals.
We appreciate your feedback, Cindy. Our team of specialists is glad to be on your side assisting you with resolving your debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
It’s been a year now, and most phone calls have stopped! Some creditors were relentless and called us 3-4 times a day. Many of our accounts have reached settlements and some have already been paid off. We are happy with the program and are anxiously waiting for the next several years to pass when we will be freed up with this monthly payment!
Hello, Karen, thank you for your review. Congratulations on your settlements thus far! You're now a step closer to a debt-free future! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
I was glad to find FDR. They have been great at helping me get rid of my debts. They worked with the credit card companies and were able to greatly reduce what I owed. Everyone I worked with were pleasant and easily to work. They explained the process to make it easy to understand what was happening.
Our team thanks you for your review, Cora. We're happy to be able and help settle your accounts, and it's great knowing you value our efforts in doing so. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 20, 2019
If you are like myself and are wondering where to turn because you see NO end to the landslide of debt and interest. Well turn to FDR they will take the lead for you and all you have to do is watch and see the results. It will be difficult and you just have to change and not get into buying on credit...Stop this behavior NOW and enroll.
Great feedback, John. We are thrilled to hear that you have found us helpful. Our team encourages you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 20, 2019
I hate that I had put myself in debt but when I made the decision to get the help I needed, I'm glad a made it with Freedom Debt. I followed what they told me to do from day one. Yes there were phone calls constantly at first but it didnt last long. It has been stress free.
We value your feedback, Susan. It's always in our best interest to make sure we give you the best experience we can, and we're committed to you along your journey to financial freedom. If you have any questions, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 20, 2019
Going through the program was great. But now, trying to get someone to see that my dedicated account is larger than the debt owed and trying to reduce my bi-weekly payment is frustrating. The 2 accounts left have been charged off as bad debt. But when I call they tell me I can’t remove them and you will continue to take $990 a month. Very upsetting, I paid more to get done this month and now I am really struggling financially. No reason to keep taking money from me, when there is enough in my dedicated account.
Reviewed Nov. 20, 2019
I just started 4 weeks ago, so far they have done everything they said. I am still nervous about this as I just started. I'm happy with what I have seen and believe they're for real. I would recommend their help and thanks for helping me.
Understandably, the first steps to becoming debt-free can make anyone nervous. We encourage you to keep up the good work and to call us if you come across any questions. Our team is thrilled you would recommend us to others. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 20, 2019
I recommend FDR to family and friends! Justin and other representatives explained in details the process and that my credit score will go down at first. Something gotta give! Anyways, I checked my credit score and the number was very low so I panicked. I requested to delete my account and I feel bad that I made this decision. I wonder if I can go back...there is not even one tiny small negative about FDR. They are very professional, knowledgeable, very helpful, caring, and friendly.
Hello, Ilham, thank you for your review! We are sorry to hear that you are no longer with our company. However, you can always reinstate your account with us. We will be more than happy to pick up where we left off with assisting in becoming debt-free! Feel free to reach out to Client Services if you need any assistance with this. They can be reached by phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
I have been living with social security when I was shot back in '84 and got hit by someone. Within a month, I was trying to pay the rent back in Scottsdale and so I got these bills that were piling up. I had four or five credit cards that racked up to 10,000. I was paying a lot cheaper with FDR where they're taking $200 a month. There was also another credit card and a rep told me they were gonna pay $381. I get $1,526 but after my bills next month, I have $59 and that's hard. I get one more bill and then $25 for Home Depot and we will be done. So in January, I'm gonna get a little bit more money and I will give $200 more to FDR so it's 400 in total.
We're terribly sorry to hear, Mr. Randall, about the circumstances that eventually led you to our program. It is an honor to be a part of your journey to financial freedom. Thank you for sharing how you've benefited from our program. We ask that you contact our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com with any questions about your account. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 20, 2019
I heard from work that there was gonna be a cut in my salary so I knew I wasn't gonna be able to pay my bills. I did a search online and filled out some information. Within that evening, Freedom Debt Relief called. I didn't have to wait a long time before they contacted me. They assigned me to a program where I put all of my credit or debit card debts that I had to augment. I started off with 13 credit cards and I've already settled 11 credit cards, several of those have already been paid off. I'm down to my last two and I'm in the process of paying them off. I also just recently got another credit card.
I spoke to a gentleman named Mike and he was very helpful in explaining the situation and in getting me started. He explained the entire program to me and papers were mailed out to me. I kept in contact with him that first week that everything was settling. I haven't spoken to him since 'cause every time I call in, I get somebody different. But every time I do, their representatives are extremely helpful and they tell if things can't be done. For weeks where my payments are due for FDR and I can't make the full payment, I'm able to adjust and add a payment when I'm due.
It's a very helpful program. It's made my life a lot easier having not to worry about individual merchant payments. Knowing that with the two payments I make a month to FDR, than in itself is paying a lot of my credit card debts. It's had a positive impact and it's made it a lot easier financially. I've been with them for about three years now and I've been extremely happy. I would recommend them to friends and anybody that has any financial difficulty with debt.
Congratulations, Vanessa! You should be very proud of your accomplishments in our program. We certainly are! It is an honor to accompany your debt-free journey. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your final steps toward financial freedom. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 20, 2019
I turned my credit cards over to Freedom Debt Relief because I could not pay them out. My husband had passed, and so I had to have help on them. My sister-in-law picked this company out and she referred me to it. The application process and the payment plan are okay. Staying in contact with their consultants is easy and all I have to do is give them a call. They always keep me updated. I’m on my last credit card already.
Hi, Fern! We are pleased to read your review and congratulations on settling your last debt. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2019
I have had a kidney transplant and had to use credit cards for food, and it mounted up. We had tried another company and they were taking their fee out first before they even reached out to the creditors. I made the switch to Freedom and the rep treated me like a person, and he was very thorough. One time, I had to pay a little bit more because I overlapped in the program where the creditors hadn’t been paid. But that was the only time we had to put in more. Now I don’t have to worry about getting calls every day, and I know that in the near future, all of those credit cards are gonna be gone with payments. One or two have already dropped off and they're working on two more. I had two lawsuits that concerned me, but they took care of it. When my husband retires, it'll be easy. I'd recommend them to anybody.
Hello, Theresa, thank you for your review. We are sorry to hear about your medical concerns, and we hope that you have recovered. It's great to hear that you're relieved to no longer have to deal with the creditors on your own. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2019
So happy the way things are going so far. Seems like the creditors are coming to agreement faster than imagine. I can't wait to be debt free with the help of Freedom! I'm surprise at the monthly payments as well. It's payment I can live with. :-)
Alicia
We're thrilled to hear your feedback. It's always in our best interest to make sure we give you the best experience we can. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 19, 2019
This has been a great experience for me and my family. We’ve been able to do a lot more with our spare money and time. I have already shared this with a few friends and I’m sure if they need this experience they will be reaching out to your team. I wanna say thanks a lot FDR.
James, we appreciate your generous feedback about our company! It is a pleasure to be able to assist you in obtaining your goal of financial freedom! Did you know we offer incentives for client referrals? For more information please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2019
I have only been with company for month, but so far so good. Friendly helpful staff. I first deposit was made, not posted yet. I am hopeful this will be the answer to my financial difficulties. Hoping for the best.
We want to welcome you into the program Jana and thank you for your review. We strive to provide the best client experience available. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are excited to assist you throughout this journey! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2019
My goal is to become and stay debt free. I feel a sense of kinship with the associates that has given me a sense of calm and belief in the program, And I have 4 settlements - halfway through!!! FDR provides a comprehensive path leading to a new approach to handling finances.
Hi, Larry, we are pleased to read your review. Our team of professionals looks forward to further assisting with all of your needs. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2019
I had too many bills to cover and when my mother passed away, I found out she had not paid my child support. I had 30,000 something by child support I had to pay and working with Freedom was great. They were fast and speedy with everything. Also, the bi-weekly payment plan is great and I’m able to cover my bills a lot easier than when I used to. They just settled my other account three months ago and I’m not halfway done, but I’m in the middle.
We're sorry to hear, Jamie, about your loss and the circumstances that eventually led you to our program. We appreciate you for taking out the time to share how you've benefited from using our service. The greatest reward is knowing the scheduled deposits are within budget. If you ever have questions about your account, always feel free to contact our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com. We're available 7 days a week to support your needs. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 19, 2019
I signed up with the program through Freedom Debt Relief, and they’ve done a good job so far. I really like them.The customer service has been great. They’ve got like a bank that would take over the loan. They got this call, and they said that I could possibly qualify for a loan to pay the whole debt thing off, and then I would just have one monthly payment like it was with Freedom Debt Relief. But I got real leery about that because something didn’t sit well with me. I felt like I would’ve been paying more than what I’m set up with my monthly account through Freedom Debt Relief. So, I didn’t go with that. The gentleman I was talking with wasn’t real happy with me. I knew they were legit because they work with Freedom Debt Relief but I had a funny feeling about it.
Congratulations, Terri, on the amount of progress you've made in our program. We appreciate you sharing how you've benefited from using our services and how satisfied you are with our program. We ask that you contact our Client Services team any time you have questions about your account. We are available 7 days a week to support your financial needs. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed Nov. 19, 2019
I had a lot of debt and paying all the minimums was just eating up my budget. But working with Freedom made me really comfortable. I am impressed with their level of caring and the compassion that they have for people coming to them in need. They outlined the program for me and they explained it really well. They looked at how much I was bringing in and how much debt I had that I was enrolling in. They made the payments super affordable compared to what I was paying. I've had several fall-offs that they've negotiated so far. Their service is super useful and good. They've improved my life and it has given me more money for other bills.
Thank you, Jailyn, for speaking so highly about our Client Services team. We're thrilled to be a part of your debt-free journey. Our greatest pleasure is hearing how you've benefited from our service. Remember to log into your Client Dashboard at www.fdrclient.com to monitor every step toward financial freedom. Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 19, 2019
Nobody can guarantee you anything, but in desperate situation, the right person you call at the right time was very hand in glove for me. I had talked to National Debt Relief before, but I went with Freedom instead because of their pitch. The debt consultants have been very good. They have answered my questions in a timely manner and they were clear. If I had questions about changing a draft date or a suit that was filed, they answered everything articulately and put me at ease and let me know that everything was going to be all right.
Working with them has relieved some stress. They let you know going in that your credit will be affected because you have to wait three months before people can write you off, and either put you in collections or begin filing suits. With that understanding going in, if you don’t have the money, you don’t have the money. So, they do let you know some of the adverse consequences to that action of going with them versus trying to get two jobs to pay off the debt and it still mounting. I’ve had a wonderful experience with them and I’ve been with them since October of last year.
Thank you for your spectacular feedback, Reginald. We work hard to ensure we are providing our clients with excellent service while obtaining their goal to becoming financially free. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Nov. 18, 2019
The experience has been wonderful. Already seeing an increase in my credit. Service has been great. Information is communicated regularly. I would definitely recommend this program to anyone struggling but does not want to file a bankruptcy. So far three of my five accounts have been settled and I couldn’t be more excited.
Thank you for sharing your feedback, Eleanor. Our program is an effective way to resolve debt without filing bankruptcy, so we are glad that you chose to work with us! Congratulations on your three settlements! You're making excellent progress! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2019
Great customer service. Very helpful with all my question and will advise when voicing my concerns. Excellent support team when helping me out. Couldn't as for a better group of people to help me out. Compared to other companies, they were very patient and willing to guide me in the right direction. Give me details of the progress and what needed to be done every step of the way. Excellent support!!
Mabell, thank you kindly for your review. Our knowledgeable client services team is happy to assist with all of your questions and concerns. We're glad that you are satisfied with our service, and we wish you the best on your Graduation Path. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2019
At this stage in the process, I am satisfied with the results. Some of the stress is starting to be relieved. In the beginning I thought it was taking a long time, but as it continues, things seem to be moving along quite well.
Thank you for your spectacular feedback, Carol! We're so happy to hear how much we have helped alleviate the stress you were experiencing. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2019
They have helped me in so many ways I don't know where to begin. No more stress on making mon payments to creditors I knew would take lifetime to pay but staying on track with my manageable deposits in 3 yrs I will be totally debt-free and enjoy retirement.
Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2019
Freedom Debt Relief was the best decision I could have made. I was overwhelmed with credit card debt and didn't ever think I would see the light at the end of the tunnel. My counselor was very helpful and got me set up quickly. I am now 13 months in the program and have they have definitely been getting the negotiations done.
Thank you for sharing your experience, Valerie! Congratulations on your progress thus far, and we look forward to your Graduation Path! It's great to hear that you've found relief through our program. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2019
If y’all are doing your job why am I getting papers for being suited. I’m not seeing any progress. Right now I’m not very pleased with this service. I upped my deposit, doubling it but still have no progression. Still getting calls from collections, if y’all are in contact I shouldn’t be getting these calls.
Thank you for your feedback, John. A member of our team would like to speak with you regarding the mentioned concerns and will be reaching out to you soon. Thank you.
Reviewed Nov. 18, 2019
I have to say that I got myself in debt over my head and Freedom helped to make manageable payments and actually let me breathe normal again. I have now been approved for a loan to pay all my creditors off soon and that is awesome also. Thank you for helping me and letting me have a manageable financial outlook.
Thank you, Anna. Our team is thrilled to hear that you have found us helpful in your journey to financial freedom. Keep track of your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services, they can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2019
So far the service has been great, very easy to understand the instructions. The help desk and the contact person is always available to answer any questions. I would highly recommend this service to any of my friends. Thank you.
We value your wonderful review, Ofelia! We are proud to know we have a highly trained and professional team to assist you with your journey to financial freedom. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 18, 2019
This program has been a lifesaver. The staff is so accommodating and make it easy to work together. I feel that FDR has my back so I can be stress-free knowing that I am paying back my debt. Thank you sincerely, I could not of done this on my own.
Thank you so much for the positive feedback, Debra. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2019
I have been absolutely satisfied with Freedom Debt Relief. They have worked very hard to get me back on the right track. I thank them for everything they have did for me and my family. If you need help with your credit you can rely on Freedom Debt Relief.
We appreciate your glowing review, Ronda! Our team works hard to meet expectations like yours. Did you know we offer incentives for every successful referral? If you have any further questions or need a more in-depth breakdown, please reach out to Client Services via phone or email at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2019
Everybody else wanted to give me a loan, but my credit was so bad that I couldn't get a loan. And with Freedom Debt Relief, it wasn't about a loan. Their customer service is fantastic. They let me know when they're settling and whatever they're settling. Also, I could check everything online. I wouldn't have done it any other way. The program is starting to help our credit score already. I'd advise everybody to use it.
Hello Sharon, thank you for your feedback! We take pride in having complete transparency and ensuring you are aware of all of your options. We are glad to hear that you decided to allow us to assist you in obtaining financial freedom. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2019
So far, my experience with Freedom Debt Relief has been pretty good. I have settled four of my nine accounts that I have, and one of them is finished with the settlement. I have three that I’m working on, and there are five more that I’ll be working on within the next year or less. I’ve been very happy with the way the settlement has gone, as far as timing. So, that’s very helpful, as far as when I make my deposit into the account. My interactions with their rep have been pretty good as well. They communicate with me through email and text sometimes.
Thank you, Susan, for the amazing feedback! We are honored to be a part of your debt-free journey. We'd also like to congratulate you on the progress you've made! As you continue the journey, please let us know how we can continue supporting your needs. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed Nov. 18, 2019
Updated on 02/07/2021: We did consolidation. I’m still paying them off, but Freedom Debt Relief has been great. They were so nice to deal with and they made it easy. It’s almost fun to get into debt. They told me it would take 48 months. And then, we worked out the amount which was something I could handle. And they’ve been very good about it. A couple of times, I was not able to pay my full amount, and they worked with me on that. I found that it’s not such a terrible thing to be in debt because there are companies out there that work for the clients. I will be done by next week. If I don’t give them the lump sum, I wouldn’t be done for another year and a half. So, I will just come up with the lump sum, and I’m gonna settle everything up.
Original review: My friend got involved with Freedom Debt Relief first and when she told me about it, I liked it. The program is simple. Brandon took the time to explain the program. They told me everything. They told me about the fees, and they gave me the estimated time of graduation. And they keep you posted, which I like about it. They take the time and explain things. I never feel that I was bothering them. As stupid as the question might sound, they talk to you. So they guide you through it. They set the amount and it started at $200, but now it is up to $216 because I added another credit card to the mix. So far, it’s working. I have one settlement already, and I have eight more credit cards that they’re gonna work on. They’re doing very well for me. They’ve been very nice to deal with. I’m very comfortable with them and I don’t feel like I made a mistake with them.
Welcome to Freedom Debt Relief, Todd. We are thrilled for the opportunity to serve your financial needs. Congratulations on the progress you've made toward financial freedom. Please let us know how we can continue supporting your debt-free journey. Client Services is available 7 days a week to support your financial needs. Thank you for being the very best part of Freedom Debt Relief!
Reviewed Nov. 18, 2019
I’m seeing a lot of negative complaints about other debt relief programs, but I can’t say anything bad about Freedom. They were recommended by someone and the reps were all good. Also, the first person I spoke with was very good and helpful. He explained everything to me, got me in the program and told me what I needed to do. I won’t be completed with them until 2021, but everything is working out well for me.
They took care of all my credit card debts and negotiated with everyone. They did a good job, but one creditor wouldn’t settle and that was the bank that held Sears. With Freedom trying, it took quite a bit of time and what I didn’t realize at that time is that their interest rate was still going up on that credit card debt. Now, I’m stuck with that bill but I don’t blame Freedom because they did everything else and I have had a great experience with them.
Thank you for sharing your positive feedback, Vivian. We appreciate you speaking so kindly about our Client Services team and the advocates who've assisted you. We greatly appreciate you for understanding we always act in the best interest of our clients. Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Nov. 17, 2019
Grace was extremely helpful and was very thorough when explaining how this process works, answered all my questions and more. She is an excellent at her job and because of her I would recommend Freedom Debt Relief to anyone in my same situation.
Greetings, Jan! We're glad that Grace was so helpful in explaining the program. Please feel free to recommend family and friends in need of debt-resolution to our company. We're always glad to assist. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 17, 2019
It was done very quickly and professionally! I would recommend this program to anybody in need! The people were very professional like and they seemed good at there jobs! They went over the program twice to reassure that I understood everything!
Thank you for your feedback, Michael. Our team is glad that you've had such a positive experience! We anticipate great savings! Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 17, 2019
Every time I call Freedom Debt Relief about my account and other situations, they are always there to help and give me great advice. Would recommend to anyone that is looking for help financially and need to get out of debt quickly.
John, we value your feedback. We have a great team here to help you along the way and we thank you for recommending us. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 17, 2019
Had a financial setback due to changing jobs and needed to skip a few payments to make ends meet. They were very understanding about my situation and due to that I was able to pay my other bills and keep from going further in debt.
Hello, Debra, thank you for sharing your experience. We are glad to have accommodated your needs, and we would encourage you to update your star rating to match your positive experience. Our team is always here to assist you along your debt-free journey. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 17, 2019
Good experience. I feel better now because I have a good guidance for my finances and support to my economy. I'm so happy because finally Found a solution to my crisis. My family and I are gratefuled to Freedom Debt for your help.
Thank you for your five-star review, Juan. Our team is thrilled you have found us helpful, and we will continue to be here for you and your family. If you have any questions, please don't hesitate to contact Client Service. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 17, 2019
This program has been a lifesaver after my divorce. I was deeply in debt and could barely make my minimum payments. Without Freedom Debt Relief I dont know where I would be. I have less than a year left and cannot wait to be debt free.
Congratulations on your success in our program, Ellen, Paula! We're glad we could help you achieve a better financial future. We encourage you to keep track of your progress on your Client Dashboard at www.fdr.client.com or contact Client Services with any questions at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 17, 2019
I found out about Freedom Debt Relief from a friend of mine who used them. The consultant I dealt with was great. I asked him a million questions. Having not ever done this, I did not know which direction to go and was trying to figure out my best direction. He helped me out dearly and gave me direction. He told me what to do, sent me all the paperwork, and I went from there. I had a lot of debt, so I have been with them for three years now. Their sister company have contacted me and offered me and my husband to do a loan to get the debt resolved sooner, but my payments right now are maxed at what I can afford. The only thing with Freedom Debt Relief is that, when they call, I wanted to talk back to the same man that I had been dealing with, and it is hard to get that same person. But, other than that, the company is great.
Thank you for your spectacular feedback, Shella. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. It is a pleasure to be able to assist you in obtaining your goal of financial freedom! Did you know we offer incentives for client referrals? For more information please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 17, 2019
Updated on 09/05/2020: Both myself and wife are very pleased with Freedom Debt, they are very efficient and courteous. Whenever we had questions they would always answer or if they didn’t know they would find out for us. It boost our credit rating up and we would recommend this program to anyone who is wanting to fix their credit.
Original Review: We couldn’t afford to make all the payments on our scheduled due date for our credit cards. So then, my wife looked online and found Freedom Debt. We called them and we got signed up with them. The payment plan fits our budget. We have to budget every other week for it, but it works. We are halfway through the program and I wish that we could get the debts resolved a little faster, but I understand it takes time.
Thank you for the positive feedback, Mr. Woeste. We're thrilled to know our service is affordable for you and your household. We also appreciate you for taking out the time to share your experiences with us. Keep in mind our Client Services team is available 7 days a week to answer any questions that come up along the way. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 17, 2019
I wanted to do consolidation and based on what I was reading, FDR seemed to be reputable. When I contacted them, their reps explained everything thoroughly. I get emails or texts letting me know the situation and it's working well. I was also able to customize the payment plan and it came to a good number. I'm about a third of the way and it has given me more cash throughout the month. But rather than paying a lot on three different credit cards, I'm just making one payment monthly.
We appreciate you taking the time to research our company before enrolling to make sure our program was the best option for your needs. The payment plan that was put in place for you seems to work well with your finances, and we encourage you to stay on track with your program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 17, 2019
I didn’t have enough money to go around to make my monthly payments. With Freedom Debt Relief, I don’t have a need to contact anybody ‘cause things are going along well. If they have a question, they email me and I email the answer or push the button that gets them what they want. They made the payment per month within my range that I could afford to make. It’s made it easier to get the payments made without so many phone calls. They’ve paid off five, and the rest of them are in process.
Congratulations, Beverly! We are extremely proud of the progress you've made toward a debt-free future. Thank you for sharing how you've benefited by using our service. We also appreciate you speaking so kindly about our Client Services team. Remember to log into your Client Dashboard at www.fdrclient.com to monitor every step of your Graduation Path. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed Nov. 16, 2019
Great customer service! They try their best to work with you and your changing finances. It was difficult at first to find a comfortable payment that worked for me. They were very patient and supportive helping me find what's best for me. Thank you FDR. So far I feel a tremendous relief of stress in my life!
Thank you for your five-star review, Melinda! We pride ourselves on a highly trained and professional team to help make this process as stress-free as possible! If you have any questions or concerns, please don't hesitate to contact Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 16, 2019
I want to thank Freedom Debt Relief and the team for supporting me in this long journey of being debt free. I had some hard debts law suit. Now I am free and clear. They have lawyers, and so on. It is a complete team. Make them your way to debt free. Don't go for lowest payments pay as much as possible to finish faster. You will not regret based on my personal experience.
Thank you very much, Anderson! We're very pleased to know we've been able to assist you whenever you've needed it. We understand it can be extremely frustrating when a creditor chooses litigation to collect on an outstanding balance. Rest assured you are in good hands, and we're working hard to obtain great settlements on your behalf. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
My call today was about what was going on with my progress. Since I am making all my deposits. The young lady I had was superb. She had all my answers. She was friendly. She explained everything. That young lady was absolutely wonderful.
We value your kind feedback about your experience, Candace! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
FDR has done an outstanding job helping me get out of debt. I am so glad I went to them for help. Now my retirement future doesn’t seem so far away. Their services are outstanding and the counselors and advisers couldn’t be more friendly. They make you feel good about the process and respect what you are going through. They make you feel at ease. Thanks, FDR!
We value your wonderful review! We take pride in knowing we have a highly trained and professional team to assist you with your journey to financial freedom. Our team works hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. If you have any questions or concerns, please don't hesitate to contact Client Services they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Nov. 16, 2019
I was at the end of my ropes when I got to the point where I couldn't make ends meet even paying min payments on credit cards. I was keeping my FICO score in good shape but falling further and further into debt. I saw an ad for FDR and called them. They were so friendly & explained everything in terms I could understand. I knew exactly what would happen, and what my role would be in helping to pay down my debt with the help of FDR. My financial advisor was Tanner ** who answered all my questions and made himself available to me to call and ask questions. Thank you Tanner. Thank you FDR.
Thank you so much for sharing your great feedback, Shelley! It makes us incredibly proud when we see reviews like yours. We work hard to meet all of your expectations. We are over thrilled that we have been helpful to you in resolving your debt and we will continue to be here for you during your path to financial freedom. If there is any other way we can help out, please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Nov. 16, 2019
My experience with Freedom Debt Relief has been very good. Everything that I’ve had with them has been excellent. They’ve paid off two of my debts and they’re working on another one. And I have one in process, and three have been fulfilled. I’m happy with them.
Thank you for sharing your experience, Sandra! We are pleased to know that you've been satisfied with all aspects of the program. Our skilled negotiators are committed to settling all of your enrolled accounts, and we anticipate your Graduation Path. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 16, 2019
Having too much credit card debt led me to seek Freedom Debt Relief's services. The application process took about a day. I did it online and I was given a brochure. The debt consultant I worked with was excellent. And although the payment plan is a little tough, I'm doing it.
Greetings, William! We really appreciate your comments in regards to your debt relief program. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
I knew Freedom Debt Relief is a debt resolver. I saw them on Facebook and people were talking about them. I checked them out and I liked them. A lot of companies say that they have debt solution problem, but they don’t do a lot of talking. I don’t care what you’re doing but communication is the key. I liked the fact that FDR checked up on me to see what they can do and that’s important. They helped me with my bills. When I sent in all my bills, they explained to me what kind of solution they can come up with and see if I can handle that. And I could for a while, and some other things started coming in. I live on a fixed income and they worked with me until I can get what’s coming in resolved, and I come back and finish up even though the plan might be a little longer. I respect the fact that they work with me.
Everyone I talked to was always courteous. When I came to a point that I couldn’t pay the $347 a month, they worked with me in lowering my bill until I can get back to that point. That was a blessing because the holidays are coming up. I’m gonna have to call them again to work with me for December and pick it back up. For about a year and a half that I've been working with them, I have peace of mind that those things are being taken care of, and to know that I have flexibility. That’s important because even though you get into these programs, if you’re living on a fixed income, sometimes the money don’t stretch and you need some help and can’t get a loan. But you can talk to them and they can take off $100 and work it back in, and that’s good. I like that. My experience with Freedom has been beautiful. I love it.
We appreciate you for sharing your feedback, Zella. It's rewarding to hear you speak so highly about our advocates in Client Services. We're all very excited to accompany you on your journey to becoming debt-free. Please continue to connect with us anytime assistance is needed. We are available 7 days a week to serve your financial needs! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 16, 2019
Freedom Debt Relief was like what I needed, and they were the easiest company to work with. The customer service is easy. They do the job really well. One of the places I had debt under, they brought it down by more than half. They’re negotiating. So, I owed like 10,000, and in the end, they brought it down to five.
Thank you for sharing your excitement, Wesley! We couldn't be any happier than to see another satisfied client! Our negotiators do an amazing job of obtaining the best settlements and making sure our client's debt is getting reduced! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2019
I went online and checked out the ratings of debt relief companies and Freedom Debt Relief had a number one rating on all the ones that I looked at. They told me the settlement of my debt would take 4 years, 48 months. I’m coming up on two years and so far, it’s been what they said it was gonna be. The only thing that I was a little disappointed in was when they said they would negotiate my debt, which they did, but it didn’t come down as much as they said it would. Also, their customer service team does well. I work with whoever is available. The only problem is they don’t ever call me and give updates. They give a client dashboard and you can go in there and look at it any time. But if you want an update, you gotta call. So, I stay in touch with them regularly and see what is going on. They could improve on their customer relations and reach out to their customers a little more.
Congratulations, Tommy, on the progress you've made toward financial freedom. You seem to be right on track and that comes from dedication and commitment to our process. Thank you for sharing with us your concerns about consistent updates. We are always seeking ways to improve how we service our clients. In the meantime, we ask that you continue to reach out to us whenever assistance is needed. Feel free to chat with us live when logged into your Client Dashboard. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Nov. 15, 2019
I received a letter from one of my creditors saying that they would most definitely cancel my card unless I paid the balance in full. Freedom Debt Relief reassured me this wouldn't happen. As far as this goes it's the first case they are scheduled to work on. Thank you Freedom Debt Relief. Make sure that you put enough money and hopefully over so you can get your problems resolved quickly...
Thank you for sharing your feedback, Scott. Our team is thrilled to be offering you a solution to resolve your accounts. We’re here to support you at every step of your debt-free journey, so please feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 15, 2019
I was going nowhere, each month I was living from paycheck to paycheck, my balance on my bill was not moving and it’s seem I was just spinning my wheels, am a Christian who believes that God is the key to all of my problems. Then the answer came to me on Facebook, Freedom Debt Relief. Thank you, now I can see a light at the end of the tunnel.
Thank you for your review, Glitheria. It is important for us to provide you with the best service possible. We are so glad to know we have been that light at the end of the tunnel for you. Please don't hesitate to give us a call if there is any other way we can help out. You can reach Client Services at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
If I had to review my telephone call which was answered by "Andrew" my review would be "5 Stars". However, I am so upset about the proposed settlement with Discover that am sorry I signed up with Freedom From Debt. I am 71 years of age, and the debt I have is mostly due to illness, funeral expenses, and necessary house repairs. When I saw that Discover was not willing to compromise, I could feel pain in my chest. When I first signed with FFD, Discover offered me 50% off, but I told them I had signed up with FFD, and I could no longer negotiate with them.
Now the attorneys for FFD are accepting a settlement for MORE than the original debt. Living on Social Security doesn't even give me enough money left over each month after pay the $704 to buy a cheap cup of coffee. Makes me wish I had spent the money on a new car, and a vacation! Because of this I tell everyone not to shop at Sears. I don't even care if sears cares, it just makes me feel better. Don't blame Andrew for this upset. He did a great job of making me feel a little better, and for that he deserves a raise.
Thank you for your review, Andrea. We are so proud to hear Andrew delivered a great experience for you. We're sorry that Discover did nt offer the best settlement. But, please compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Let us know if there is anything we can do for you. Please contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief.
Reviewed Nov. 15, 2019
Very helpful as really help my situation. I completely paid my debts in no time and less stress. 100% I will recommend Freedom Debt Relief for my friend. And I like to thank you guys for the good job. And after graduation I have a concern the staff at freedom are very helpful and nice ready to listen to my concern. I’m
Congratulations, Evelyn, on the progress you've had on Graduation Path! We are so proud of the hard work and dedication displayed on your part. Keep up the excellent work! If any questions or concerns do come up about your account, always feel free to reach out to our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com for assistance. We're available 7 days a week to support your journey! Thank you for being the best part of Freedom Debt Relief.
Reviewed Nov. 15, 2019
While it is a big help getting this debt off my back and they do a good job with negotiating with creditors. The people that sign you up mislead you about the process, saying your credit rating won't be affected much. It IS. They also don't let you know the cost of their service up front. So ask questions. Otherwise the system works.
Thank you for the feedback, Barry! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 15, 2019
Since I've been with FDR, they have settled five of my accounts in less than six months. The representatives are fast and great at what they do you. I would recommend them to anyone who's looking or needing a fresh start and want to put their debt behind them.
We appreciate your positive feedback, Darrell. It's extremely rewarding to hear how much you've enjoyed our services! We hope to continue providing you with a world-class customer service experience. Please let us know how we can continue to support your debt free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
They are in contact with you and work with you to resolve your debt issues. Highly recommend. They have done a great job managing my progress with the debt that I am resolving though the efforts of Freedom Debt Relief.
Thank you for the honest feedback, Ronald! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 15, 2019
It is very easy to get in the program, I have only one payment that I can afford, very easy to call if you have a question, and they walk you through any concerns. My accounts are already been pay, and soon I will be free.
We can't thank you enough for sharing your outstanding experience thus far! We will continue to make sure you're pleased throughout your debt relief program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
I'm absolutely satisfied and am happy I found you guys. I'm looking towards my future more positively now being debt free in 2022 for the first time in my 57 yrs of life so thank you once more for making my life a little easier. I appreciate you more than you know.
We are over the moon to receive such stunning feedback, Julie! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt-free is the way to go! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
Great experience. They reached out to me even when I am busy and they set a date and time to call back. They make sure I understand the process step by step and I'm comfortable with them in my corner. Representatives at it's best.
Thank you for sharing your experience with us, Jason. We are so happy to hear that you are experiencing great services from our dedicated team of Client Services advocates. Let us know how we can continue to support your journey to financial freedom. For any questions or concerns, feel free to contact customer service at 1 (800) 655-6303 or visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 15, 2019
I had a Creditor who sent a Summons against us and I had to call upon NLLG to represent/direct us on what to do. They were great in informing us exactly what we had to do. We are now back on track to continue/complete our Program. Thank you NLLG!
Thank you for the honest feedback, James! Our team is delighted to hear that you value the efforts we have put toward gaining your financial freedom back. We will be here for you every step of the way. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Nov. 15, 2019
Assistant was pleasant and very helpful. Helped to correct the problem to my satisfaction. Was able to get assistance quickly and easily. I am happy with the program so far, and would recommend to family and friends. Hopefully I can reach my first settlement soon.
We value your kind feedback about your experience, Eva! We're here for you every step of the way if you ever need assistance with your program. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2019
Freedom Debt Relief is awesome. They were guaranteed and I felt secure with them. So far, they’ve settled five accounts and they've always let me know when I needed to confirm a debt to be settled. And anything I’ve ever asked them, they always give me an answer and relieve my mind. You don't wanna feel like your debt is forever and ever like it is if you don't use FDR. With them, you know it’s gonna be done at some point.
Thank you very much, Mary! We truly appreciate your glowing review and for sharing your experience. Our team of professionals looks forward to assisting you with whatever you need. Reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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