Freedom Debt Relief Reviews

I have tried a few debt relief places and was not as successful as I was with Freedom Debt Relief. They made me feel comfortable and explained each step. I am a senior so this was even easier for me. They helped get me a solution to my debt since I am retired and covid occurred. They gave me peace of mind and I am just sad I did not find them earlier. Best of all they walked me through everything and were always up front with facts. Thank you Freedom debt relief. I will be forever grateful. Anne

Everyone has been helpful with the process, I don't have any issues with the program. Signing up was very easy and the people were very helpful getting me through the process of signing up. So far things are as they said it would.

They took care of everything and I feel better knowing my debt is gonna be resolved. It was a worry free experience for me. They kept me informed of my progress and if I ever had questions I could call anytime and and would get all my questions answered.

Updated on 10/13/2021: Yes I would recommend a friend that would be in trouble with their debt. They have help me through this and we’re almost done and they are very affordable. They work with you and they work with the consumers. We don’t have to deal with the consumers. They do it all. I am very happy with their business and if I had to do it all over again I’ll go through them again.

So far so good it's been a smooth ride and easy to talk to someone and website is easy to navigate and keeps me up to date on all goings on on my account. They keep track of everything super well and if I have any question they are easy to get a hold of.

Met expectations at the same time, can’t wait to finished this program ASAP. I have one more credit. Keeps calling me all the time. It’s from Zoca creditor. Maybe we can check it and see what we can do to settle the amount? Thank you.

Updated on 06/25/2021: Was worried at first that I made a bad move. But now seeing some results and little more at ease. Plan is to make a substantial addl payment each month starting in August. Hope to get debt free soon and be able to breathe.

With the pandemic, surgery and now bad weather keeping me from working I fell behind. Freedom Debt Relief is helping me eliminate my credit card debt. Once they are paid off they will be cut up. Thank you for helping.

So far this has been the best thing I have done. I feel less stress that my bills will eventually be paid off. The people are nice and really helpful at Freedom Debt Relief. I recommend this program for anyone who is struggling to pay their bills.

Thank you for a steady and sure process to credit repair. Divorce can be crazy. When found out I was getting divorced, it was then I found the cards. With this process, I am back to a 500 up from low 400s. I am thankful to Freedom for their attention to detail and realness diligence on my behalf. Thank you we're almost there.

So far, it’s been painless and effortless. Customer Service is top notch and many went above and beyond to calm my anxiety, especially during the first month. I still have a way to go, but to watch my debt decrease is a very satisfying feeling.

I was given very easy instructions what to do after being handed a Summons to be sued. I was sent an email with a phone number, fax number, address, and email address and also told when to call the Attorney.

Looks like things are going good and even if I'm having some problems with my health and money wise trying to keep this going good. I think Freedom is doing a good job and when I call every time they are great with me.

Freedom Debt Relief had good success with negotiating debt and getting it paid off. They had a good staff of lawyers that were able to get things accomplished. You can suspend monthly payments and then start it back up if you need the money for that month. But the thing that I found very frustrating with them was that if we did that, then it was incredibly hard for us to get back on track. Sometimes it would be four months before they got it right and we would be behind in our payments, which wasn't our fault. We gave them all the information they needed. Other than that, they've done a decent job.

Freedom Debt Relief provided debt consolidation for me. The rep answered my questions but sometimes, I look back and think that I may have been a little bit misled about some of the monthly fees that they charge. It’s been a while back but they weren't clear about those. Sometimes, they're taking more of my money than they should and not putting quite as much to my bill as they should or could. But the quality of service seems to be good. They're doing what I expected them to do and they reach out to me and send me updates and information along the way. They always contact me before making any changes so I’m happy with them. I would recommend them to a friend although I would also tell our friends to shop around a little bit to check on those rates.

Updated on 05/23/2021: Although I have only been in the program 6 months, FDR has already settled with several credit card companies. I have received several letters from the companies thanking me for settling with them. Also I am learning to live without credit cards and am doing well.

I was very happy with the person. But I want you to get a settlement on the last one I have. I want to start to get the others paid off soon. I have over 15,000. In there at this time and I'm ready to put more in.

They have assisted me to get my debt paid off, as well as fix my credit. I feel better, now I should have no problem, in buying a new home. I feel very confident now. My life will be so much better now. Thank you.

Really helping clear my credit. I need not to worry about if I have enough money to take care of everything. The only thing is getting phone calls every day. At first I was worrying if this company may be something that would just take my money and I would not see any results. But they always send me accounts for me to see what is happening. Very pleased with this company.

FDR has helped me out in a time of need with debt mgmt. I am grateful for their assistance. 2020 has been a year of challenges due to the pandemic and loosed of income. It's always good to know FDR is ready to assist.

The gentleman that took my call was very helpful, kind and patient. He even took the time to tell me step by step how to download a copy of the letter that was sent. He then waited to make sure it went through. Thank you!

FDR staff has made me feel like family. Always reassuring me that we are right on target in paying off my debts. All questions are answered to my satisfaction and easy to understand. I can call about any concerns I have.

The representative was very helpful and very understanding with my situation. I was able to get the help I wanted in a very effortless manner. I will continue to refer FDR to everyone I know that needs financial guidance or help. Thank you!

I now have a good idea as to when my final debt balance will get cleared. I hope FDR can get the State Farm credit card balance reduced somewhat. FDR has done a few miracles already, I think. What more can I say?

I moved from California to Tennessee and I had a lot of debt, which was part of why I left California. I was looking to consolidate it to pay it off and sought out Freedom Debt Relief’s services. I’ve been dealing with them for two years and everybody has been very helpful and great. I had about $38,000 of debt that I was able to get into. I pay probably a little over 600 a month. They were working with me to pay half on both of my paychecks every month, so then I could get it paid. But it's taking me a while. It's gonna take probably about three years by the time it's done but I'll be debt free, and I won't have to file bankruptcy. So, that's awesome.

My debt consultant helped me a lot. He provided good customer service. He was excellent. I was very comfortable working with Freedom Debt Relief through the process. Every time I call them, they always help me. They tell me what they're gonna do. They give me different choices. Then I decide which one is better for me. Freedom helped me with all of my debt. Sometimes, all those companies call you, but with Freedom, they don't call me because they're working with them really fast.

I was pleased with the temporary stop on my payments. However, I was to be notified before contributions began again. I wasn't and I am unable as yet to afford the deductions. I will communicate tomorrow to defer payments again.

I was hesitant when first reviewing Freedom Debt Relief, but through their experts and transparency I joined and I am so glad I did. I have several debts settled at more than 50% of what I owed and I am grateful for this service!

I have been working with your people for almost 4 months trying to pay a settlement. Plenty of people working on this problem but no solution yet. I sent more money 3 times and am continually told I owe more. Where is my money going and why no follow up as promised or solution.

Always courteous and informative. I really enjoy the interaction. Speaking with many different representatives. I like being able to access my account on the dashboard. The dashboard gives such good information to keep me ahead of any future problems that may arise.

I appreciate the help to reduce and eliminate my debt but where I believe there could use improvement is with debt rebuilding. My score dropped to low 500's and I have had problems with trying to get it to raise back up and finding honest tricks that work. I wish they added a course on ways to improve your score after the program.

I’m happy to see my bills is now getting paid at this time so thank you very much and my credit will be back like it used to be because I do need my credit in the future. So keep doing want you do. I appreciate your help on my credit because I do need it in the future.

I called the first time and the lady couldn't answer my questions and gave me wrong information. She transferred me to the legal team and I got some answers. After calling back, the next person I talked to told me the exact same thing as the legal team and did a Great job answering all my concerns that I had.

I contacted Freedom because I have several issues, not only with the debt but also on my credit. And since then, I'm not completely satisfied with where my credit score is right now, but we have a little progress on it. I’m satisfied with Freedom's services. The only thing is, sometimes as the customer, you don’t have a hand on how much the client will accept, not on the percentage when they do the settlement, but on the length of the payments. Sometimes you prefer to have the settlement to quickly finish, but it also depends on how much the deposit that you're doing every month. So, it's not completely them. Sometimes, it's also on our side. If we put more deposit, I'm sure it will be quicker. I will recommend Freedom to any of my friends since they helped me by settling a few cases since the day I met them. They worked perfectly for me.

They take your debt and deal with the people you owe and get a debt reduction for each one. You just wait for the final balance and they make the payments out of the monthly money you send to a special account.

I was very surprised and grateful that my first offer was accepted so quickly by my creditor. This method really works. I felt such relief and hopeful that the rest of the creditors will accept your offers as easily as this first one did. All I can say is I am extremely happy with your exceptional service. Thank you!

Handled with professionalism. The experience was easy and comforting knowing that peace of mind was inevitable when paying accounts down. The personal touch for each account was meaningful for me. Every person I spoke with was pleasant and nonjudgmental. The company is helping you get back to normal.

Had questions about enrolled debt. Still waiting in them to call me back. I’m beginning to wonder if this was the right thing to do??? Hopefully I get a call about it soon??? It seems like a good place to get rid of your debts. Only time will tell.

I have been working with FDR for approximately 5 months now and my first debt has been successfully negotiated. I had wished for quicker resolution but understand my creditors have to feel that I am under a financial bind and to do so a negative impact needs to happen. So far so good... Thank you FDR.

I was very pleased how easy it was to get set up for the program. The staff was very helpful and took time to make sure I understood what the program was about. Thank you so much for helping me get out of debt.

What I didn't like were the fees associated with the settlements. There was no consistency. A settlement of small size produced fees almost equal to the savings, where a larger settlement may only have generated a small percentage. The other minus was trying to finish up the program. It was a battle to end it. Also was not told that it would take weeks to months to complete closing out and get refunded any balance. In the meantime they continue to charge acct maintenance fees. And my credit is ruined now I have to start all over to rebuild.

I am very happy with Freedom Debt Relief. I am so glad I enrolled in their program. I had many credit cards that I never would have been able to pay off on my own. Thanks to them, I will finally have financial stability. It is great to have someone negotiate on your behalf.

No heavy lifting, no worries. They do all the work for you. Just deposit and keep a set amount of money in a special account they'll set up for you to pay your debtors. It's that simple. It's that easy. They guide you through the initial process and you just sit back and watch your debts get whittled down to nothing. Amazing!

I couldn't be happier with my results so far with Freedom Debt. How quickly I've seen my accounts become resolved with settlements. I'm very satisfied with their services and the knowledge on what to do's when it comes to dealing with creditors.

The guidelines are very helpful in dealing with the increase in collection calls and it was good to know that I'm not required to pick up every time. It's surprising how quickly the first settlement was reached. I wish I had started this much sooner. Thank You Freedom!

I have been very pleased with Freedom Debt Relief and their services that I have received in deleting my debt. I would highly recommend their service to anyone and everyone that is drowning in debt and needs help. They keep you up to date and informed of what progress they are making, and what will be next. Don't waste another minute, just give them a call today!

Signing up was difficult at first because the guy I called said that I should cut my credit cards up so I would not use them. Just stop paying them and they would take care of everything, but that was not the way it happened. I told him we were in the process of switching banks from Community First to VyStar. And he said, "As soon as you get it changed, let me know what the number is and everything." So, when we did, I called him up, but that didn't happen. I got charged $68 because Freedom tried to get the 436 out of Community First when it was nothing there. That was a mishap because he told me afterwards, "Oh, I can't get that information on my phone." "Well, then why did you tell me to do it?" I called up, gave them all the information, and they started taking everything out of VyStar. But in the meantime, I'm out 68 bucks, and, "Oh, well, they don't want to give it back to me. Oh, well." That's a loss.

I am very thankful to have come across this company on Instagram. It’s nice to know that I will be debt free much sooner than I thought. Thank you for helping people get control of their debt and live better lives.

Yes I would recommend FDR to someone. FDR has been very good with reducing my debts. The associates have been very helpful and easy to contact. The videos have been very helpful and to interesting to me. FDR has been very easy to contact both by phone and other means.

Very pleased with the progress. The staff I have spoken with, so far, have been kind and helpful. They've been understanding and most importantly, nonjudgemental. I would definitely recommend your services to anyone. I look forward to getting my debts paid off.

I can’t express in words how FDR made a difference in my life. From start to finish I had the absolute best experience. Each and every person in the program was just plain OUTSTANDING! I was in serious doubt before signing up to use their services but it was the one of the best decisions (next to my kids) I have ever taken in my lifetime. FDR has one of the best business practices I have ever experience. The staff are professional, empathic, human, and very knowledgeable. Hands down FDR is the best debt relief program the United States.

Going through FDR has taken some pressure off of me with credit cards let me tell you! I can not wait till I'm debt free!!! I'm gonna make sure in the future I will not repeat my debt. And I will make sure I let people I know what you all have done helping me. Thank you!!

I am very happy with this program. It's a big help with my financial situation. Especially during the pandemic. And here in Florida we face with really bad hurricane season every year. So I am living on my income and I am very thankful about this program.

They are doing good with getting my debt down in a timely matter. I am pleased. They are doing everything that I expect them to do with getting the debts clear away. They getting it done within a timely matter to get it done.

Seems like they just let it add up. Don't really see you save anything...Only good thing is you don't have to deal with anyone. Looks to me 4 yrs going to go into 20..not much else to say. Ended up paying more on some than I would have if I would of done it myself..small ones got big.

We couldn’t be happier wth Freedom Debt Relief (FDR). They have actually done exactly what they said they would do, take care of everything. And I might add very promptly. I would absolutely recommend them for help to anyone in the same situation.

Thank you for helping me resolve my debt(s)! I appreciate you helping me get on the road to a good credit score. You do a great job of keeping me informed and encouraging me to stay the course. And, when I have questions or concerns, someone is always there to help me. :)

I am really not happy that it looks like years till I pay off debt and looks like saving but added interest and fees makes it looks like big savings when it is actually something I could have done myself.

My wife and I are truly appreciative as to how the Associates of Freedom Debt Relief are handling not only our financial but our credit rating situation. Each and every one of them have been very instrumental in disputing our financial uncertainty with due diligence.

I have a fair opinion about the program. Although no one could have anticipated COVID-19 and the impact to the financial community. Freedom appeared to not assist in restructuring current programs. I don’t feel that is helpful at a time when families are also dealing with tragedy throughout immediate families and friends. The initial reason for getting into the program was to improve one’s financial obligations but it seems that there has to be a willing to adjusting based on the circumstances.

They are getting my debts lowered and answer my questions that I don't understand. I hope to be debt free a lot sooner with this company. I would recommend anybody that does need help to give them a try. It is worth it. I have had no problems with them.

Thanks to Freedom Debt Relief I'm able to start paying off my credit cards. I try to do it myself but every time was more difficult because of the interest. I want to say thank you Freedom Debt for helping me.

Thanks. Very helpful. Rep took the time to answer all my questions and analyze my plan towards early graduation. Told me I was on track towards that in 8 months. Got information on possible 1099 form for 2020 taxes and how early payoff works as funds are accumulAting in the dedicated account.

Using this program has been great for me and my wife. Has given us a peace of mind that we did not have before. We are also grateful to know that in the future we shall be debt-free and hopefully bring our credit scores up.

Everything is so much better since Freedom helped. I was so stressed before and now I just make my one payment to Freedom and no worries. The payment is far less than what I was making on all the credit card debt before.

I am very impressed with this process. I was a little uncertain at first but they have been completely transparent and accurate and how the process goes from the beginning. Their customer service team is amazing. I can always reach someone when I need to and they are extremely helpful.

I have been unemployed since December 21. I asked to change my one-time payment date by two days so that my Social Security payment would cover it. I start my new job on February 15th. I am so happy to be accommodated.

In hindsight I wish I had just taken out a loan to pay the total debt instead, the only reason is that your credit is wrecked in the process. You do save quite a bit with this program over what you would pay paying the debt outright. Overall it is a good program and reduces what you owe by at least half (just be prepared to have horrible credit while going through process).

Very pleased with this service. They did what they promised and kept me informed every step of the way. Simple and straight forward. Very effective. I would highly recommend this organization to anyone in need of help with debt collection. Highly recommended and satisfied.

I liked the feedback on Freedom that I saw from the customers. The rep was very helpful. If I have questions, I get answers. I had one debt that should not have been turned over to the court. It was a Citibank that was less than $3,000. There was no way it should have been turned over. I don't always know how Freedom figures out who they will pay off first. I'm sure it's all on the negotiation factors. But that's the only complaint I have with the one because that should have been a lot less than what it was. Also, they could stretch out the fees a bit different and get accounts paid off quicker. But they gave a way of getting things straightened out.

I don't know how to thanks you staff, when they give me some information. I had so many question and thinging. I called few time to asked them. They answered very clear and help me to understand. If I have another question again. They should help me to clear. So I will recommended my friend if they need to help. Thanks.

FDR has been a huge relief for me. The negotiations have been outstanding and the customer support service exceptional. This program has been a lifeline for my financial debt resolution. I would encourage anyone seeking to become debt free to consider this program. They are professional, knowledgeable and friendly throughout the entire process. Thank you for the continued support.

Very helpful in the ways to help control my outstanding debt. Highly recommend to anyone who needs help. The ease Freedom puts you at once you contact them makes all your concerns & worries away. They are also always checking on you through out the whole process to answer any questions you may have.

Updated on 01/21/2022: Pretty good experience so far. Just got last of creditors in program. 2 already done. Been a long journey but it’s worth the wait. Freedom helped me a lot and I’m sure they have helped many more. So I recommend Freedom to anyone that needs help with creditors.

A friend told me about Freedom Debt Relief and I called. The customer service representative was very courteous, knowledgeable and patient in helping me understand what I had to do to clear up my debt and how Freedom would be of help step by step. It has been less than a year and some of my accounts have been settled and more are in the process.

I am new to this program and pleased as today. I am waiting for my Welcome Pack. I feel a relief and I will feel a lot better after I get my first settlement. Waiting has been a bit hard but I understand that is to be expected.

Freedom Debt Relief helped me when I was going through a very rough time. Any time I needed answers on anything they would be there for me. I appreciate the way they were always on top of everything. I thank you from the bottom of my heart for being there for me.

Very friendly staff, always there to help and always there to answer question, very helpful. Never have a problem they can't answer. They always make time for you and don't make you feel stupid, always communicating with you. I would let anyone know how helpful you are.

Happy with the company has done for me. Thank You. Yes I would recommend a lot of other people to this company. They have really helped me a lot with my debts. Thank you so much for all you have done for me. I can sit back and enjoy my life without the constant phone calls. Thank You again for everything.

I would recommend this program to anyone who is looking to get out of debt. They have helped me and I am my way to being debt free. All I can tell you it's hard to find a company that does what they say they will do. I am glad I am with them. There's others out there that make big claims. But I know this company does what it says it will do. Give them a chance, you won't be sorry.

Helps to get updates that everything is progressing okay... (due to the fear from not answering creditor phone calls.) I didn't know if they've all been called until I called and asked. But when I called they were very friendly and helpful.

So far so good. I've only been with FDR a short time, but I have had a great experience. Everything is very organized and all the agents are very helpful with all my questions. I definitely would recommend to a friend and family.

Updated on 05/12/2021: I am very happy with how they have handled my debt. As of right now I have 5 accounts paid off. If I have a question they always answer immediately. Great Company. I would recommend this company to anyone that would be interested.

I keep getting same text to call about a acct with fraud on it. Ive called you all 3 times and they say, "Yes it's been taken care of." But I just received another one. The fraud has been released along time ago. I have accts now going to be charged off and be negative on my credit report. Kimberly **.

Very happy with my experience with Freedom Debt. They were able to get me into the program in a very timely fashion. Very knowledgeable employees that are always willing to help.... Very friendly employees. I would recommend Freedom to a friend.

Would have rated the experience higher but had one bad experience with customer service. Also, felt there were too many instances of lawsuits as if no one was actively managing and reviewing statuses on accounts within our list of obligations. Would recommend to others.

I am pleased with how fast the negotiations are going. I am also pleased with way that I am informed and kept up to date with what is going on with my accts how easy it is to review my acct and be able to increase a punt if I need to.

This has helped me out more than anything else. I've looked around and no other place would help me out. Everyone I have spoken to are very friendly. Once they are ready to settle a debt I get a notification right away. I also like that I can postpone a payment if money gets a little tight.

I love it because when you can't make a payment they make work and they also show you step by step what needs to get paid. They really make it work and if you don't understand anything they are there to walk you through it all.

I'm very pleased with the results so far. This company helped me get out of a tough situation. Being young most of us make a lot of credit mistakes that can be hard to get out of. Freedom Debt Relief has done an excellent job at helping me get back on my feet.

Great communication throughout the process, kept well informed. Easy access to the dashboard and the status of my case whenever I want it. Less than 6 months in and I already have my first settlement. This program has really lifted the weight off of my shoulders.

I was stressed out with the loss of jobs and needing work. Talked with this company after looking online about choices that could be made. I wanted debt to be paid but not possible with the 30% interest being added and late fees. They explained the how and the cost. It fit my need and understood the plan. I will be debt free in 4 years.

Late payment by FDR caused the creditor to get an attorney and thus serve me with court papers. In order to contact me, the sheriff contacted my ex husband, and alerting him of there being a credit issue. The icing - being served at my place of work. All this could have been avoided had FDR paid my creditor on time, arrangements were already in place to pay off their amount. Just disappointed over the whole ordeal. Otherwise, more than satisfied with their negotiations up to this point.

Excellent service from FDR and I thank you. I hope to get back to work soon and continue trying to make payments as before. Out of work since early September 2020 and it's not looking good here. Even at 69 I am in good health and enjoy my work. Just don't move as fast as the younger guys.

The person I spoke to was very helpful and I will be applying for the loan to pay off debt faster. I think it is an excellent idea and so thankful to hopefully qualify. Thank you! I need to submit the paperwork required so that my account can be assessed.

Feel at ease with her. Was very skeptical at first. She made me feel confident in my choice. I hope they truly go to bat for me during negotiations. I don’t want harassing calls. I don’t need the stress. Look forward to paying my debts.

I love how I can always check the status of my progress. Knowing I can call anytime with a question is comforting and actually speak to a human being. I really look forward to my graduation day. This experience has given me great peace of mind.

Freedom Debt Relief has been very easy to go through the process of preparing your accounts and filing the necessary forms needed to file with Freedom Debt Relief. I received calls from my credit Relief coach pretty regular to let me know how my case was coming along. All very nice.

I have always had friendly, knowledgeable and professional assistance as I work through my debt resolution. My representative on my most recent call was very knowledgeable and very helpful. I needed to add a document for a cancelled debt and 24 hours later, the notice came about the settled debt.

I am very happy with all the service. Everyone is very professional and very friendly. I am very happy how this company is helping me with all my financial problems. Before I was having a lot of trouble trying to keep with all my bills but now with Freedom Relief I am able to pay all my bill with just one payment which is much easier for me.

I’ve been on the program 7 months and FDR has negotiated 3 of my accounts. I couldn’t be more pleased. I’ve learned a lot about myself and my spending habits through this. I’m a work in progress. I WILL be successful with the assistance of FDR.

I have nothing negative to say about Freedom debt. They were there when I didn’t know what else to do. Always courteous and prompt to get things settled. Very good to work with. Customer service was always ready to help also.

I was so excited to see my first negotiation be completed! I know so many people say bad things about the program and the ones who use it but this was the best answer for my situation and it’s a blessing! I couldn’t be happier with the service I’ve received. I have 3 more accounts to settle and then I will be debt free!

It's not easy to accept debt like that, not to mention how embarrassing it is and you guys have made me feel comfortable and have been extremely helpful. I remember filling out my information to find out more about the program not expecting to get a call as quick as I did. I look forward to continuing on working with you through this.

The reps were nice. I've been comfortable with all of them. Every time I called, they always answer my questions to my satisfaction. They have helped. I have been very pleased with Freedom Debt Relief. It's a lot of relief.

Everyone at Freedom Debt Relief has always been very courteous, supportive and understanding. I am so thankful that I became a client!! Thank you for being there for me and guiding me as I took the steps to become free of debts.

Everyone has been great with helping me get this debt lowered and paid off as soon as possible. I would love to get my credit score on target ASAP. My only suggestion maybe is lesser cost for the program. Thank you!

I can't say enough good things about Freedom Debt Relief. They were courteous and extremely helpful. The two associates, Shaun and Brad helped me through the whole process. Now I can sleep at night knowing I am doing my best to meet my obligations.

I looked at two or three companies on the internet and Freedom Debt seemed to have the better reviews. Initially, the young man was so helpful. I talked to him two or three times and he told me exactly what was gonna happen and how they were going to do it so I was prepared. I watched the videos on how to talk to the creditors who would call hounding me and I enjoyed knowing what to do when they call. Every time I had a question and called customer service, everybody I talked to was excellent. Other than the harassment calls I've got from creditors, everything was good. I handled it just like they told me to. I started a dedicated account with them and started making monthly deposits. I had nine and they settled them one at a time. Finally, I got them all paid off. I would highly recommend them to anyone that in this position I was in.

I enrolled into a debt relief plan with FDR in 2018. In October of 2020 I choose to make a one time deposit over the total FDR estimated total settlement amount in order to expedite the last 2 settlements early and move on. I contacted FDR and verified the amount due. I informed them I would stop the monthly automatic bank deposit and asked them to expedite the last 2 settlements. They agreed. It's been almost 5 months and FDR has deposited my money in their account, suspended my account since the automatic bank withdrawal was cancelled, not responded to my emails, and not settled the last 2 accounts! I WOULD NOT RECOMMEND THEM !

I've been in the program for two years and my credit scores have gone up. Also, their customer service is great.

Help me to get control and save me lots of money. A true blessing. They are there to truly look out for you and your family and help you along the difficult times and help you understand what is going on. They don’t take you for granted.

I am impressed from the beginning of my process till the very end of resolution. Communication was kept open every step of the way prior making a decision. All communication was not only placed with a direct call, in addition to an email.

Your company has been very accurate with the timeline for resolving payments and have good visuals on your website. I am very happy with the progress that I have made and how you keep in touch with me with items that require my attention.

Overall, I am very happy with Freedom Debt Relief and the results. One area of improvement would be to respond to my communication regarding uploading collection letters. I would like to know that the company received the upload and will be reaching out to the collection company as needed.

Always ready to answer my questions, great customer service and I would recommend to my friends and family. Thank you for all you do for me. Keep up the good work. Have a blessed day. You are doing great things

I'm happy with their customer service, but when I signed up it was for $300 per month but it's taken it bi-Weekly which causes us hardship. When I spoke to them there was nothing they could do. This causes some payments not met.

Customer service was always very helpful and answered all my questions in detail each time something came up. As promised Freedom Debt Relief helped me get debt free. It took me just over 5 years but now I can move on in life knowing that I don't have a burden still on my back.

FDR service has been great until the most recent settlement (which did go to litigation) with Comenity Bank, specifically the Meijer’s account. Comenity has been reported to the BBB because of deceptive practices in which they have been given permission to automatically withdraw payments from a debtors to a creditor, say for $200, but when the very last payment on a debt is due under the amount typically withdrawn, say $120, they do not withdraw it and then apply late fees to said account and do not work with the person who has made EVERY payment to that point on time. Comenity has lost business for the company’s, like Meijer’s, Sears, and others, they represent. My experience has been no different.

I have been very pleased with all aspects of your service but wish I didn't have to deal with IRS when filing because of creditor 1099's. Customer service people are all very helpful and pleasant. I would definitely recommend FDR to my friends.

I have tried several other places to get help and only got denied. I then tried Freedom and accepted right away. 2020 was such a horrible year for our family. Thank you for all your help. I really needed it.

Yes I would recommend Freedom Debt Relief to a friend in need. They are working very hard to help everyone to get out of debt.. They been helping us for 3 years already. They will let you know when they have negotiated with credit card companies & when you have 1 paid off..

I've recommended this company to my friends.

Well they were very polite and explain what was going on, took their time to make sure I knew what was going on. Made sure I understood what was going on and made sure I was completely satisfied. Explained that they are working very hard to get all my debt settled as fast as possible to get me back on track.

The lady I dealt with when I originally started was awesome. She did help me follow up and do some things that I needed. My experience was excellent. They answered all my questions, got my debt going on for me and everything seemed to be fine. They've done everything we asked them to do. But it'd be nice to have a case manager. You have their name in the phone, they call you and say, “Go on your email. We've settled up this amount for you. You might want to get into this as soon as you can so we can get this thing settled.” It'd be nice once in a while to get a call from somebody asking how's everything going. Also, when I checked my credit, all those things that were paid off are not considered paid off. They're considered write-off. But they were so good that I had my wife go on that same program and it's doing a great job for her.

Service has been great. I give special thanks to Mr. ** for his knowledge and professionalism. Thanks to all customer service who are knowledgeable as well. I will definitely recommend other to FDR. Thanks for providing me as a customer with professional working.

I called because I had questions regarding my account. The Representative was very detailed with me and took the time to explain where I was at, in the program. Great service every time I had to call. I would recommend Freedom Debt Relief to everyone who needs it.

I wished I would have handled this financial crisis myself and reach settlement agreements on my own with my creditors. I would have been better off with repairing and rebuilding my credit worthiness (score) and completion of the program in a more expedited way.

The service provided by FDR is great! I am now get back to good financial health. When I first began with FDR, I was deeply fighting to pay off a bunch of credit card and other debt. FDR made it easy for me to collect my debt invoices and create a list to which I later submitted to FDR. Now, almost two years later, most of my existing debt has been cut in half and some has been completely been paid off.

I had a couple of companies that I talked with and Freedom seemed to be more effective on explaining the process in a way that didn't sound shady, in order to plan. They were the most knowledgeable and professional sounding out of the other companies. Then, they handled everything well enough that I felt confident. They exceeded my expectations on every level of people that I spoke to.

I had a severe spinal cord injury which has left me permanently disabled. FDR saved me!! I had no way of paying my bills since I couldn’t work. I also got into more debt because I wasn’t working. FDR gave me financial peace!! I’m half-way there to being debt-free! They also helped my dad when he had to retire.

Updated on 7/16/2023: I am so very thankful for Freedom of Debt Relief for helping me with the large debt I had. Due to my husband’s long illness I was left with a large debt. It took all our savings and I had to use credit cards to live. He was on life support at home. All will be paid in 2025. Thanks FDR.

I have always had positive experiences when I call. The people are very courteous, helpful but most of all very knowledgeable. Their professionalism is top notch and very exceptional. I have no reservation about recommending to my family and friends.

Great Job, best in what they do, I have no issues. Always there when needed. Thank you Freedom Debt Relief. JOB WELL DONE. Keep up the good work, Thank you. Thank you. Thank you so much for helping me with my DEBT.

Within the 1st few months I had a few cards paid off. Then a couple more. I was amazed. They have been awesome to work with. Would recommend to anyone. Such a relieve and well worth the phone call. No hassles whatsoever. Keep up the great job!

Very efficient. Am glad I am with Freedom. They have been very helpful. I had no never considered debt relief. Has been a relief to know my bills are being paid. I definitely would recommend to anyone in my situation.

I would highly recommend Freedom Debt Relief to my friends. Peace of mind knowing that I only have to make one payment every payday and my debts are managed. The staff are also helpful and knowledgeable and provide excellent customer service.

Did a poor job that was the total amount you want me to pay. I want a itemise total on paper the a cooked bill that a trumped up bill. I think they added my wife's bill from ten years ago. Do some thing about your lawyer are not worth what you pay them

I’m disappointed with the way my funds are being held- and my pay off date has been extended to 2024. The associate who helped me did a great job. However I did not receive an email from his supervisor letting me know that the funds have been dispersed to pay off one of the accounts. Please resolve my concern so that I can have my final account paid off in September. Thank you. Cristhal **

I would definitely recommend to a friend, especially if you are struggling to pay your monthly payments and you feel as if you are never gonna finish paying all your debt especially right now with all that we are going through!

FDR is very thorough & has excellent customer service. And I am financially less stressed having Freedom Debt Relief handle all my debts & just paying them a low monthly fee to negotiate on my behalf. I am so relieved & couldn’t be happier with their exceptional service!

Your email have helped me stay focused on the task on hand. And not to be worry about creditors. And thank you for negotiating my debt down to thousands less than I owe. Please continue negotiating the last two of debt. Thank you.

I have a good friend that used Freedom Debt Relief. So, I called up and got a 60-month program started. In another six months, I'll be halfway. The reps have been very professional. I like the way that my consultant explained the program. Using FDR has been really good. I'm getting all my bills paid off. My wife and I have two credit cards that we got after we got Debt Relief and we've been very responsible with them.

Really enjoyed speaking to the man who brought debt to a Freedom. Definitely going to follow and pay my debt as soon as possible. I would recommend this to family and friends. It truly is a smart way from debt.

When I was facing large amounts of debt after my business failed when COVID hit, these guys helped me to reduce my debt owed and arrange payment plans to get back on track. It’s a wonderful feeling to see those debts start to go away.

They have been very responsive and patient with answering all my questions. They have also helped with easing my doubts in regards to my credit and how it will be affected. I have easy access to my dashboard and I get emails often.

Every time I have called customer service I was treated with respect and all my questions were answered in a professional way. I only wish that your sales staff was as forthcoming with initial information as customer service people.

Things are great. I just wish I was able to contribute more money to my account so that we could pay off my debt a lot faster. Thanks for your help. I really am satisfied with the results so far. Thanks.

I’m happy with the results I’m getting. I wish I could do more to get it finished sooner. The fees seem high but I guess that’s what it takes to get out of this debt. It’s about halfway done and I’m looking forward to finally being free.

I have a debt with Wells Fargo Bank that's been with your agency for two years and it's still no closer to a settlement. Called several times this last year and it's a different story. Not sure what to do at this point because I received a 10 dollar check just recently.