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Freedom Debt Relief Reviews

4,961,138reviews on ConsumerAffairs are verified
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Edited by: Amanda Futrell
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,961,138 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 80 Reviews 11625 - 11775
    Verified purchase

    Reviewed March 4, 2021

    FDR has been there in every way for me. The progress depends on me doing my part. I am looking forward to complete debt relief. It takes trust in them to make the best decisions for me. I do trust FDR and highly recommend their business.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Jeannie! We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaffTransparency

    Reviewed March 4, 2021

    Updated on 06/24/2021: I’ve been happy with my experience, just had a scary situation come up with Discover! Had hopes that this company(FDR) would handle it without needing to get me started Charging again. Only to add another year onto my debt! This was a decision I was not expecting! So I guess, I’m a bit disappointed at this point, and wish it was over.

    Original Review: With the Professional assistance, my debts have been handled in an efficient and timely manner! I’m very impressed and satisfied‼️ And if anyone would ask me, I would be very happy to explain and fully recommend this group to them‼️

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Bette. We strive to fight for the best settlement to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 4, 2021

    I just enrolled and the customer service so far has been outstanding. I already feel like I have benefited from the program. It has given me back my peace of mind. I'm looking forward to all that was promised.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Donald. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 4, 2021

    Good system, just wish there was more information and plan layout to reference later. Otherwise, it has helped so much and made my life easier. Definitely recommend to everyone who wants some assistance with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jim, thank you for the kind review. Just a reminder we send a monthly email summary of your program's progress. If you wish to see it 24/7 please visit the client Dashboard. The online site will mark expectations and the timing of the program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Billing

    Reviewed March 4, 2021

    Since handing over my credit card debt to FDR my life has gotten so much easier. Yes my credit took the expected dip but they have already settled so many of my accounts and my credit is coming back up. Glad I made the choice to get myself debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, James. We strive to serve our clients and find options that will make a difference. We are eager to resolve your debt so we can see improvement in your credit. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 4, 2021

    Freedom Debt Relief has been a prayer answered. They work with you, and their customer service has been great and very understanding. I have never had any issues with them. Absolutely love them and would recommend them to help you get back on track.

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    Verified purchase

    Reviewed March 4, 2021

    I couldn’t be happier not having to worry about this debt, they do that for you! It is like a weight lifted every time there is a settlement. Thank you Freedom Debt Relief for doing all the work, thank you!

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 4, 2021

    Just began the program, but so far so good...Harold **.... I hope favorable negotiations with my creditors begins soon.. I am hopeful I can continue to manage my debt with Freedom Debt Relief... Will continue to check in on my dashboard.... HLD.... I am wondering if I can possibly keep one of my credit cards active in case of emergencies... Is this at all possible? Is the amount of debt that I set up with the program at a certain original "static" status? I would like to hear from Colwyn **.... I would like to have options to keep just at least one card available for use.. Also, I fear that Bank of America may just start taking debt payments out of my account without my authorization.... Is this type of thing within the rules? I am really having trouble with filling in the blanks.... My credit limits are relatively high with all of my creditors... Hopefully I will get advice and the Freedom Debt Relief reps will be able to find solutions to resolve how much I owe on everything...

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Harold! Thank you for taking the time to leave us a review! We would be more than happy to answer the questions you have regarding your account. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBillingTransparency

    Reviewed March 4, 2021

    UPDATED 01/17/2023: I’ve been working with Freedom Debt Relief for about two years. I have about two more years left in my program. They’ve been amazing this far. I would definitely recommend this program to a friend if they were in the situation that I was in. every time I needed to move a payment, depending on a paycheck or adding extra money to be withdrawal in, I was able to contact them using their chat service extremely easy.

    ORIGINAL REVIEW: Freedom Debt Relief has been helpful in my decision to join the program. Has not made me feel like I am being judged. They have been supportive the entire. I would recommend this program to a family or friend in a heartbeat.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Erin! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always be here for you! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBillingRates

    Reviewed March 4, 2021

    Everything's going fine with Freedom Debt. The program is saving me thousands in interest and it's giving me a peace of mind. I'm not worried about paying the bills every month. The representatives are great. They're very helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Nancy, for taking the time to leave us a review! We're elated to hear about your experience thus far and we look forward to you officially becoming debt-free! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed March 4, 2021

    The service is very professional and understanding!!! The experience setting up my account was so comfortable. All of the consultants with whom I have spoken have been courteous and kind. Really impressed by the level of service. I am thankful!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leeann, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & Speed

    Reviewed March 4, 2021

    In a short time 4 of my debts have been resolved. Any questions I have had have been answered promptly. I expect to have more debts resolved as I continue with the program. It has been a great relief so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cheryl, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed March 4, 2021

    I am not at all pleased with their process, which I know is my fault for not understanding correctly. I didn’t know payments were not going to be sent to all my accounts, monthly. It seems Discover Card has a lawsuit against me that I was not aware of until I got a letter from a local attorney wanting to represent me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, we're so sorry to hear that you are not pleased with our services. We would like to speak with you regarding your concerns as we never intend for our clients to have a negative experience. A member of our team will be reaching out shortly. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed March 4, 2021

    Freedom Debt Relief helps me get back on track with my bills. I consolidated four cards and they talked to the creditors that I needed help with to figure out a plan that I could be able to afford to pay it back. Their reps were able to explain everything to me that I could understand on how each situation would be handled of trying to get help with getting payments. Freedom is working with the creditors and the amount that was owed was lower than what I actually owed. They worked well with trying to get a good offer for me to be able to handle.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anita, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team and we're so glad to be able to assist you along your debt-free journey. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed March 3, 2021

    I have felt a great sense of relief since signing up with Freedom Debt Relief. Everything was thoroughly explained in the beginning and the stages of working with Freedom Debt have unfolded in a way that has reduced my anxiety and concern over the debt I have carried for a number of years. I have been supported at every step of the way. I did my research in choosing Freedom Debt over other companies and am very pleased with the results and process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marty, thank you for the amazing feedback. We are thrilled to hear about your success and look forward to resolving your remaining debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Contract & TermsStaff

    Reviewed March 3, 2021

    Everything promised has been delivered so far. My experience with Freedom Debt Relief so far has been pleasant and filled with professional information from all involved. I’m working hard to keep my end of our agreement as to finish our common goal for me to be debt-free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Jesus. We are thrilled to collaborate on your financial journey. We are here every step of the way and look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 3, 2021

    In the middle of negotiations now. But so far so good! I don’t have any complaints this far. Can’t wait to be done with the debt. Everyone is friendly and helpful. Recommended for people who are trapped in their debt and can’t get out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michele, thank you for the kind review today. We are thrilled to serve you and are eager to get the remaining debt resolved. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 3, 2021

    Very understanding to your needs and helpful, would recommend to all my friends. :) They listen and it is simple to do. So if you are having some difficulty due to Covid, this is the place to call, no more stress or phones, you will be glad you did, so call today, for a no pressure free consultation!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Joanne. It's so encouraging to see your loving support for others who are searching. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed March 3, 2021

    A great company to get back on your feet... Would recommend to family and friends.. I really don't know what more can I say, great, great, great, and more great... If I ever need again, I would use them again... Have a blessed and beautiful day??..

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed March 3, 2021

    Everyone has been very helpful and very knowledgeable with this process. Kindness and understanding go a long way when you are experiencing financial difficulties. I appreciate their help and understanding in getting help with my accounts. Thank you again for your help and understanding.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Dianne. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief

    Verified purchase
    BillingLoan Process

    Reviewed March 3, 2021

    Everyone has been GREAT! I should have accepted the loan offer when it was offered the 1st time. Now your lawyers are having to defend me against a credit card company. Look forward to that being done. Then I can get my life back. THANKS!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Ginger. We are thrilled you are here with us. We feel despite your decision we should still save you time and money. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Price

    Reviewed March 3, 2021

    Glad I enrolled my credit debt with Freedom Debt Relief. My credit score has improved and my creditors have settled for half of what I owed. Like all things good, it takes some time, but is totally worth it. I can see a better financial future for my family and I and a brighter life.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Matthew. We are thrilled to hear about your success. We aim to help you get the best settlements to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed March 3, 2021

    Always nice and thorough, I could call anytime and they would always get back with me. All creditors quit calling me and the time it took to settle was quick. I would highly recommend Freedom Debt Relief! I was very pleased with them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Ralph, thank you for the kind review. We are thrilled to assist you and be there every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServicePunctuality & SpeedCommunication

    Reviewed March 3, 2021

    The entry of the program was great. Waiting and there is no communication to the credit accounts other than I am delinquent is not even fun for one moment. I am trying to hang in there. Time will tell if this is the right choice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate your feedback, Mr. Randall. Thank you for your continued patience! Please know that we share the common goal of getting you graduated as quickly as possible. However, our Client Services team is available 7 days a week to address any concerns you have. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals.

    Verified purchase
    PricePunctuality & SpeedHonesty & Transparency

    Reviewed March 3, 2021

    Slow!!!! Your initial plan for me was a lot quicker. Now we keep extending with each new account.. Just no good at all!!! Misleading!! I'm not happy with this program. Your time frame is just giving you more money as time goes on and taking more from me..I could do this on my own for less..lesson learned.

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    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 3, 2021

    FDR provides relief of worry, of stress from debt collectors, anxiety about how you’re gonna get out of the mess you’re in. They have worked with us throughout the COVID crisis, adjusting our payments when we needed it, WITHOUT RANCOR OR JUDGEMENT! Everyone we have talked to, from email to calls, has been pleasant, helpful, kind, and positive. I highly recommend this service!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We cannot thank you enough, Ms. Laura, for sharing your positive experiences with us! Making sure our clients feel well-supported is our number one focus. Also, hearing that our service provided you with peace of mind is beyond rewarding. Please let us know how we can continue supporting your every step toward financial freedom. Thank you for choosing Freedom Debt Relief to be your guide.

    Verified purchase
    Customer ServiceStaff

    Reviewed March 3, 2021

    I have found Freedom Debt Relief to be a effective, and efficient company. I would highly recommend them to anyone in debt. They are courteous and helpful and not in any way pass judgment on your debt and is there to answer any questions. Their customer service is excellent.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Aimee, for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. It's also great to hear how pleased you are with our service efforts. Remember to log into your Client Dashboard for important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed March 3, 2021

    Freedom Debt Relief seemed to offer exactly what I needed. The customer service people were very attentive. Every question that I needed answered, they were able to answer and very professional. Communication was excellent. I hear from them more than I hear from my wife. They do an excellent job to me. I've seen quite a few debts get settled. For people considering Freedom, they should be prepared to make payments and just expect settlement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Mr. Derrick. It's always great to hear clients share how pleased they are with our service efforts. We'd also like to congratulate you on the progress made so far! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to a brighter financial future!

    Verified purchase
    Customer Service

    Reviewed March 3, 2021

    I've done mostly everything through the website and it was all simple to me. If I needed to look at something or ask a question, it was right there. It was my responsibility to go forward and when I did, it was always available. Any time I called, they were super nice and answered all my questions. From my experience, everything's been handled well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Marcus, for taking the time to leave us a review! We're elated to hear that you are using your Client Dashboard. We look forward to your brighter financial future and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceCoveragePriceRefunds & PayoutsStaffBilling

    Reviewed March 2, 2021

    My overall experience with Freedom Debt Relief has been partially satisfactory. I am extremely upset and dissatisfied with how much I have been charged to settle the accounts. I think I was charged too much. The amount I agreed to pay from the very beginning is the amount that I have been paying up until the last two accounts, which both now have been settled. I reduced the amount that I'm sending each month to cover those only, but no decrease or negotiation have been discussed about the payment.

    When I first began, they told me based on what I owed at the time the amount that they were going to withdraw each month and that it would take about 42 to 44 months to pay it off. Had I known how to negotiate the way they were going to, I would have done it myself. The last account that they settled, which was USAA, charged that off two years ago and just turned it over to a collection company. So, that's who they negotiated with. The balance was 15,000 and some odd dollars. I received a letter from them about four months ago, offering to settle for 8,400 and some odd dollars. So, as instructed by Freedom Debt Relief, (a) I did not respond to that, (b) I called Freedom Debt Relief immediately and told them about it. They asked me to fax that letter, which I did. I never heard anything, which I didn't expect to.

    Then, when it came time to settle the account, Freedom wanted me to agree to a settlement for almost exactly the same amount that was in the letter. I said, “I'm not settling for that. I want a better deal.” They said, “Well, I don't know whether we can do a better deal.” I said, “I don't want to settle for any more than $7,000.” Lo and behold, we settled for 6,800 and some dollars. Why did I have to go through all of that if they all were working on my behalf? I'm kind of aggravated with the whole thing. In the beginning, they did help but I feel like I’ve been overcharged.

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    Verified purchase
    Staff

    Reviewed March 2, 2021

    The representatives from Freedom Debt Relief have been friendly and professional in their handling of my account. I recommend them 100%. They have cared for my account as if it were their own. They have made a difficult time much more promising.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    David, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in meeting your clients' goals of becoming debt-free and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed March 2, 2021

    Freedom Debt was so helpful and everyone is helpful and friendly. I’m so happy I joined when I did. They also help me in that time of need. Thank you for your help and making me feel better when I was very stressed out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Kareen, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed March 2, 2021

    I'm satisfied so far, I'm just getting started with the program. The worst thing is the annoying phone calls from the people that you owe. I am not used to this as I have always been able to pay my bills and pay on time. I only needed a program to help me get a credit card balance paid off earlier and see the balance go down in a timely manner. I do wish that you all had a program for that type situation instead of going through not making payments and screwing up your credit score that you worked so hard to build up. I'm looking forward to getting to the end of the program, I just hope I can endure the phone calls and emails as they do not stop.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Teresa, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. We would be more than happy to answer any questions you have regarding the program process. Please call Client Services at 800-655-6303 if you'd like to speak with us. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed March 2, 2021

    Thank you very much for working hard for solving my debts. Your system is very clear and easy for me to see all procedures to follow and understand what’s going on instantly. And you are solving my debts one by one instead of waiting for all. That’s excellent.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kiyoko, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & Speed

    Reviewed March 2, 2021

    I am over half way there and I am very pleased with what has happened so far. I received a summons to court from one of the cards and Freedom acted quickly on my behalf so I didn't have to go to court.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kate, thank you for taking the time to leave us a review! We're elated to hear that you are pleased with our services and we'll always be here for you. We're glad we were able to assist you with your debts and we look forward to your brighter financial future. Please call us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed March 2, 2021

    I have been highly satisfied with FDR, they are very helpful and have done a lot to help me through a very difficult time with the debt I was in. I would highly recommend to anyone that needs to help with debt relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Robin! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed March 2, 2021

    They have been so helpful in the process of helping me resolve my debt. It put my mind at ease that I had a solution. Customer service representatives are so helpful and kind whether you have a question or something to talk about your account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cassandra, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team! We look forward to assisting you further and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed March 2, 2021

    I have been pleased with the progress FDR has made in helping me resolve my debts. I have had no harassment from any business and look forward to the resolving of the last and final debt. Thanks to FDR for their help with this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Della, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed March 2, 2021

    I was extremely overwhelmed with debt. Once I spoke to Robert I felt very confident I was making the right decision. I have been using the program for a year and I am extremely happy. I recommend this service to everyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Brenda, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed March 2, 2021

    I've used FDR in the past and was very pleased with the service then as I am now. Counselors are very helpful and knowledgeable. They never judge your financial situation but instead work with you to resolve. I've recommended FDR to people before and still do.

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    Response from Freedom Debt Relief

    Michael, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed March 2, 2021

    Freedom Debt Relief was awesome. Even when I call and have to ask them questions, they were good. I pay my money every month and I got two more debts to go that they have to take care of. I have recommended people for debt relief because it's better than going chapter 7.

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    Response from Freedom Debt Relief

    Thank you, Frances, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed March 1, 2021

    They were very patient, courteous, friendly and helpful. They also provided me with the information that I needed. Knowing that I can always call them whenever I need a question answer is most assuring. I will continually stay in touch.

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    Response from Freedom Debt Relief

    Darlene, we appreciate you taking thee time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed March 1, 2021

    I would recommend a friend! Thanks for your service! Pray to get out of debt with your help. So far so good! Beats going back to Bankruptcy! Had a lot of companies reach out to me. Glad I choose Freedom Debt. Thank you for your services!

    Mary **

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    Response from Freedom Debt Relief

    Mary, we appreciate your review today. We are thrilled you have taken the first step to resolve your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

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    Reviewed March 1, 2021

    FDR seems to be doing a great job. Everything they have done I've been very pleased with, & I learn a little more each month. I'm still worried about future accounts not being addressed, however, if they do as great as they have so far, no worries.

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    Response from Freedom Debt Relief

    David, thank you for the kind review. We are eager to resolve each account. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed March 1, 2021

    Responses are very slow with this company, can’t help but feel a lawsuit could have been avoided had you people been on top of things when I sent you the notices from the attorney...But I’m the one out the court charges not you people so it’s all good

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    Staff

    Reviewed March 1, 2021

    My debt consultant (Zachery **) was amazing. He was very informative, caring and explained the process perfectly. I would definitely recommend Freedom Debt Relief to my family and friends. My consultant went over all of my creditors and we discussed how things would be handled and the process, etc. It was a very reassuring and stress relief process.

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    Response from Freedom Debt Relief

    Cynthia, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    StaffRatesHonesty & Transparency

    Reviewed March 1, 2021

    As I was beginning to struggle with my debts and interest rates going up then covid hit and freedom debt relief has helped me settle 3 accounts for 30-45% off what I initially had owed. I honestly had started getting really stressed and scared then I found this program and at first I was skeptical but eight months into the program I am incredibly happy

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    Response from Freedom Debt Relief

    Anthony, we are thrilled to hear about your success. We are eager to get the rest of your debts resolved. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed March 1, 2021

    Every time I open up my email I have 2 to 4 emails from you. I think this is a little pushy. I will get around to everything you want done in due time. I am a nurse and an essential worker. I cannot stop what I'm doing and do what you want. I plan on starting and finish the program. I am not a work at home personal, I work in the field. The only thing I ask is back off and this will work fine???. Thanks for listening. Vicki **

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    Response from Freedom Debt Relief

    Vicki, thank you for taking the time to leave us a review! We're sorry to hear about your experience with communication. We understand you are crunched on time and we suggest you utilize your Client Dashboard to receive updates. You can log on at www.fdrclient.com for account updates. If you have time, feel free to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed March 1, 2021

    I wanted to get rid of my credit cards and so I did consolidation. It's taken about three, four years now and I'm about there. June is my last payment. The representatives have been really good. Overall, I'm very happy with Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Carolyn, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed March 1, 2021

    I was going through a divorce and when I got something in my email about Freedom Debt Relief, I looked into it. At first, I wasn't going to do it. When I talked to Erica, I decided to go with it. That was four years ago and so far, it's been okay. If I got a letter from one of my creditors, I would just let them know. They’d always take care of it. It's a good program to get your debt in order and get out of debt. It's certainly helped me. I don't have to worry about paying this and that every month. It's all lumped together in one sum, so I just pay it and know that everybody is getting a little something. Being that that is done for me, that makes it a lot easier.

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    Response from Freedom Debt Relief

    Doris, we cannot tell you how happy it makes us to hear about your experience! Our team takes pride in making sure our clients meet their goal of becoming debt-free and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedBillingTransparencyHonesty & Transparency

    Reviewed Feb. 28, 2021

    Updated on 10/05/2021: So far, so good! Making good progress and moving right along! Some good surprises in early settlements! Looking forward to graduating! I can recommend this company because they are honest! Good service team as well. Answers all my questions in a timely manner. Good Dashboard!

    Original review: So far, everyone has an A+. I make my first payment on 3/1/2021. Let's see how everything plays out? I've heard good things about Freedom Debt Relief. It has a good reputation for being honest and a good plan for people who owe a lot of money to credit card companies and can never be able to get out from underneath them.

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    Response from Freedom Debt Relief

    Barry, thank you for the kind review. We are thrilled to serve you and will be here every step of the way. We look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed Feb. 28, 2021

    It's been a few years and Freedom Debt Relief is doing very well. Today I got a text saying that they got another debt where they could pay it off that I had to okay it. They communicate and I like that a lot. I have recommended the program too. I put my mom as a co-client under mine this past six months or so because she didn't have enough debt to enroll herself in the program.

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    Response from Freedom Debt Relief

    Thank you, Leann, for taking the time to leave us a review! Our negotiations team works hard to resolve your debts and we look forward to you becoming debt-free! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed Feb. 28, 2021

    Everything's been fantastic with Freedom Debt Relief. On the initial first call, they walked me through everything. I had a big issue with one of the major bigger credit cards I had and they settled it. I'm making my payments and they stay in contact with me on a daily basis. I'm seeing my credit score increasing. I'm looking to purchase a new home in two years, and I believe, at that point, I'll be able to. Great service, the outcome has been great, and I'll be out of debt soon. I would recommend them to everyone.

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    Response from Freedom Debt Relief

    Thank you, Deborah, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 27, 2021

    Not Satisfied with the progress so far, No improvement in my credit score. It's been more than three years. Also I do not understand why taking FDR fees upfront which is not very small. The money I paid against what is paid to the creditors is way low.

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    Response from Freedom Debt Relief

    We regret to hear you are disappointed with our service efforts at this time, Ms. Yasmeen. We never intended to disappoint. An opportunity to speak with you further regarding the mentioned concerns. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

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    StaffHonesty & Transparency

    Reviewed Feb. 27, 2021

    Very professional and honest. I am able to speak with a person when I need assistance. I am also comfortable with my Rep, she answers all my questions immediately. Even though I am new to this program I feel I made the right choice choosing Freedom Debt to get me back on my feet again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Regina. We strive to serve our clients and provide quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Billing

    Reviewed Feb. 27, 2021

    Finally decided to take a positive step towards tackling the mountain of debt I created. Looking forward to a brighter future. I could not keep up with all the minimum payments. 6 months out of work almost did me in and now I have some hope that I can become debt free again.

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    Response from Freedom Debt Relief

    Steven, thank you for taking the time to leave us a review! Our negotiations team is working hard on settling your debts and we're always here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 27, 2021

    Freedom Debt Relief has help me so much! And I thank them for this! They are outstanding! Thank you Freedom for everything you are doing to help all of us get out of debt! When I came to you I did not know where to turn, and your friendly staff help me so much. I will always be grateful to your company. I really appreciate you, Darlene.

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    Response from Freedom Debt Relief

    Darlene, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Feb. 27, 2021

    Very helpful and quick to resolve my finance problems. I would highly recommend. I was very pleased with the service. I understood everything involved. The process was easy and painless. I would be happy to pass this on to anyone in need of help. I am glad to give this review. Hope it will help.

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    Response from Freedom Debt Relief

    Rosemarie, thank you for your amazing feedback regarding your experience! Our team takes pride in making sure we meet our clients goals of becoming debt-free and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceTechPrice

    Reviewed Feb. 27, 2021

    Tony is great to work with. I just started so we will see. The first money just came out so I just hope that the creditors don't start calling me that always makes me nervous. I have been through this before and it went good was a lot more money too.

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    Response from Freedom Debt Relief

    Lori, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. We appreciate you being a valued client of Freedom Debt Relief!

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    PricePunctuality & SpeedRates

    Reviewed Feb. 27, 2021

    I have been with the company for about a year. They did not negotiate the accounts fast enough. I still have 4 accounts they have not started on. Many debts doubled in that year so the price they negotiated is roughly about what I owed when they I added their fee and the additional year of waiting out the negotiations. Really many other debt restructuring companies do this negotiation much faster to get you on to a debt free life. In hindsight I wish I had shopped around. Do yourself a better deal find a company that can negotiate all your debts in under 6 months. I’m going on a year and still don’t see a full resolve.

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    Response from Freedom Debt Relief

    Ann, we're so sorry to hear about your experience with our program. We would like to discuss your concerns so a member of our team will be reaching out to you shortly. Thank you for being a valued client of Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 27, 2021

    I have been so pleased with the success of Freedom Debt. I never thought they would accomplish the amount they have in such a relatively short time. It's such a relief to not have letters and calls all the time. I haven't been able to work in the past year because of the COVID virus and a new heart condition but I'm hoping to find a job I can do.

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    Response from Freedom Debt Relief

    Diane, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    StaffBillingLoan Process

    Reviewed Feb. 27, 2021

    I was very happy with the program of Freedom Debt Relief. Everything was settled and they moved me into a consolidation plus loan. I'm just working on a $3,000 loan. I'm still making my monthly payments, but I'll be done before the year's out. They were great. Everybody was very helpful and understanding. Never felt like I was being judged at all for being in that position.

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    Response from Freedom Debt Relief

    Matthew, we appreciate you taking the time to leave us a review! We're ecstatic to hear that you are pleased with our services! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 27, 2021

    Everything’s good and I'm sure Freedom Debt Relief has it well-handled on every customer that they have. The representatives are awesome. Everyone’s answered my questions as supposed to, and I'm happy about it. The dashboard gives me all the information I need as well. It's very convenient. I don't have to call a representative. Sometimes, I have it there. Overall, I feel great about the progress. It's better than it was.

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    Response from Freedom Debt Relief

    Anibal, we appreciate you taking the time to leave us a review! Our team takes pride in supporting our clients throughout the process and we're always here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Feb. 26, 2021

    I'm a new client and I have spoken to the Freedom Debt staff and my debts are going to be paid off. As long as I keep up with my payments to Freedom Debt each month. I would love for all of this to be over as soon as possible.

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    Response from Freedom Debt Relief

    Frank, we appreciate you taking the time to leave us a review! Rest assured our negotiations team is working on resolving your debts as soon as possible and we're always here for you! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & Speed

    Reviewed Feb. 26, 2021

    I have had no conversations at all with any creditors. I have not been answering my phone for quite some time but as far as I’m concerned everything is working. :-) Do you guys are doing and you’re getting to my emails before I do sometimes but I think you’re doing great and I had a few of them that I had and I can’t find those so I hope that’s not too important. Thank you very much Mark ** since early March statements.

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    Response from Freedom Debt Relief

    Hello, Mark! Thank you for taking the time to leave us a review! Our client services team takes pride in providing world-class customer service to our clients and we're always here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Contract & Terms

    Reviewed Feb. 26, 2021

    Freedom Debt Relief is great with lowering the debt amount owed to a more manageable amount. However, it is frustrating that FDR is so strict on paying the structured amounts and not paying off full totals when the money is available. I have mentioned this multiple times, but am often told that it is necessary to obtain new settlements. It feels like no one listens to my concerns about this, especially as I am attempting to buy a new home for my family. Overall, I enjoy the program, but this is my biggest complaint.

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    Response from Freedom Debt Relief

    Shaterrica, thank you for taking the time to leave us a review. Our team takes pride in making sure we meet our clients goals of becoming debt-free and we would be more than happy to assist you regarding your settlement concerns. Please call us at 800-655-6303 if you would like to speak with us. We appreciate you being a valued client of Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 26, 2021

    All customer service agents have been very helpful every time I have called them, I am very pleased on how fast they have been resolving and coming to settlement with my different creditors making very good deals. I am also very pleased with the simplicity of navigating through my online account!

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    Response from Freedom Debt Relief

    Ricardo, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed Feb. 26, 2021

    Have been very pleased with the handling of my accounts....Relieved that I do not have to stress over payments to creditors and see a finish line to elimination of debt. Would recommend to others who seek assistance in financial help.

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    Response from Freedom Debt Relief

    Hello, Beverly! We appreciate your feedback! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we're always here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed Feb. 26, 2021

    My husband and I were in deep financial debt due to illnesses. Had to use too many credit cards. Signed up with FDR. They understood our situation and have been wonderful helping us dig out. No more credit companies calling any more. They handle everything. Highly recommend this program.

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    Response from Freedom Debt Relief

    Carrie, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Billing

    Reviewed Feb. 26, 2021

    Freedom Debt Relief has obtained 3 settlements for me thus far that I wouldn't have been able to do on my own. I finally feel that I am on the best path to becoming debt free from my high balance credit cards. Thank you.

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    Response from Freedom Debt Relief

    Hello, Tiffany! We appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    StaffHonesty & Transparency

    Reviewed Feb. 26, 2021

    I appreciate the efficiency and effectiveness in which Freedom Debt Relief has decreased my debt. They have been professional and honest with all dealings. I have myself been able to see the progress made and am well pleased with what I see so far.

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    Response from Freedom Debt Relief

    Thank you, Robert, for taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 26, 2021

    I have to say this was all new to me but the FDR representatives walked us through and answered all of our questions. Made me feel absolutely confident and trusting them. I don’t regret choosing this company. They have been very informative and clear about each step from the beginning to where we’re at now. I’m very satisfied.

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    Response from Freedom Debt Relief

    Hello, Delores! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the program and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Feb. 26, 2021

    Yes I love this company. They're really helpful and nice. I will recommend this company to my friends and family. I'm glad that I was able to Find y'all and for everything you guys have done with my case. I appreciate everything you guys have done.

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    Response from Freedom Debt Relief

    Hello, Ana! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Price

    Reviewed Feb. 26, 2021

    Freedom Debt Relief is working for me. I'm getting some results. The only thing I don't like is that I didn't know the percentage that Freedom Debt Relief charges for each account. That was a shock to me but I'm going with it. It should have been said to me from the beginning, but it wasn’t. I found myself paying quite a bit of money before I started paying the debt. I had to pay Freedom first, and then the debt. They didn't say that. I just want to finish the length of time they gave me. I want to finish.

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    Response from Freedom Debt Relief

    Carmen, thank you for taking the time to leave us a review! Rest assured our team is working hard to resolve your debts and we would be more than happy to assist you if you have any questions. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Feb. 26, 2021

    The program of Freedom Debt Relief was very good. Their customer service was also perfect. They were very nice people. Everything's very good for me.

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    Response from Freedom Debt Relief

    Hello, Basem! Thank you for your wonderful feedback regarding your experience! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    BillingLoan ProcessRates

    Reviewed Feb. 25, 2021

    Taking too long. My payments and interest rates are too much. My credit score dropped way more than I was told it would. 1099s are devastating my taxes. Other than that it's wonderful. I feel like you dropped my credit just to hike the interest rates. I wanted a loan to pay it off to start with, but you said no! After building up my debt by non payments and penalties, then you offer a loan with loan shark rates! I am very trapped and cannot recommend you to others at this time.

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    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Robert! We're sorry to hear that you are not pleased with the results our program has provided. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 25, 2021

    Freedom Debt Relief is by far the best customer service experience I have had in years. In a no customer service world they shine like in this area and are the best I have seen in all business matters!! They did not lie and told me the honest truth and have helped me get out of hot water with financial institutions and are genuine real deal not a fly by night operation!

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    Response from Freedom Debt Relief

    Mark, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 25, 2021

    The employee answer all my questions very professional, polite and helpful and she gave me all the options to choose with all my debts! I’m so happy and relief for this opportunity! She gave me peace of mind! Thank you so much for that employee.

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    Response from Freedom Debt Relief

    Thank you so much for sharing your experience, Felicidade! We're glad to be your partner and hear about your success. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 25, 2021

    Freedom Debt Releif has given me outstanding service and hope for a second chance on actually having a debt free life, my own home eventually and instant relief from creditors harassing calls. I felt like I had no hope or future until I found Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Hello, Amy! We appreciate you taking the time to leave us a review! We're ecstatic to hear about your experience with our program and we look forward to your brighter financial future. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    StaffLoan Process

    Reviewed Feb. 25, 2021

    I had earlier indicated that I am likely to be a defendant in a lawsuit filed against a past client who has defaulted on a loan - I signed as a guarantor on that loan. This might result in a forced BK on my part - I will be unable to sustain the financial damage purported by this claim. I asked for a deferment on the existing BofA settlement offer so that I can sort out the potential judgment issue. Your professional rep explained that deferment wasn't possible so we decided to reject this settlement.

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    Response from Freedom Debt Relief

    Thank you, Terry, for taking the time to leave us a review! We appreciate your feedback regarding your settlement offer. If you would like to discuss your account, please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 25, 2021

    Freedom debt relief is working well always being quick respond, very responsible. They worked on my debt. So far they reduce 40% of all my debts, whenever I have questions they answer it right way. All we need to do is only be patient and listen them, contact with them, it will take time too. I’m so happy working with Freedom debt relief program, it affects everyone’s credit score which is you need to think about that before you start everything.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tsetsegdelger, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Feb. 25, 2021

    A five star company! Even through the pandemic I never had to wait to speak to someone regarding my account. The staff is over the top professionals and are polite and eager to help. The best move I made regarding my debt. Bravo FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jon, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 25, 2021

    I had about $12,000.00 of debt before I got sick & was unable to work. Freedom Debt was able to get all of my debt negotiated in under a year. They are amazing at helping to get your debt under control.

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    Response from Freedom Debt Relief

    Hello, Debra! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedBilling

    Reviewed Feb. 25, 2021

    I had eight credit accounts and just making the minimum payment every month was getting me nowhere so I found this Freedom debt relief and it is working. It is slow but it is working. I didn't want to file bankruptcy.

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    Response from Freedom Debt Relief

    Hello, Wesley! Thank you for taking the time to leave us a review! We're ecstatic to hear about your experience with us and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Feb. 25, 2021

    The program has been great. They have successfully negotiated fair dollar amount reductions with my creditors. The legal staff has been there when needed. This program has relieved a great deal of stress. I am 70 years old and wanted to be sure that I leave my loved ones no worries about taking care of my debt when I leave this world. Thank you to all of the staff for making this process seamless!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cathy, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Feb. 25, 2021

    I will definitely recommend FDR to my friends or family members that needs help with their financial problems or debts because I know they will do their best to help you work with you to get the best help that you need to pay off your debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your amazing review, Akenese! We're thrilled to hear you would recommend us to your friends and family. If you ever have any questions, please call us at 800-655-6303 o chat with us through your client dashboard. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 25, 2021

    They really do care about turning your life around and paying everything off! If you have questions they answer and teach you!! I am very appreciative of the FDR family. I had 5 debits going in 2020 and in 2021 I walk with 2! In a few short months they settled 3 debits!!

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    Response from Freedom Debt Relief

    Appreciate you leaving a kind review, Kc! We're excited to hear about your success and cant wait to see you graduate! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 25, 2021

    I will recommend this company to anyone. I am very satisfied with how you all handled my problems. It was impossible for me to pay off all the debt that I owed, and could not pay, thanks to FREEDOM DEBT RELIEF.. They came to my help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your honest review, Wanda! We're glad you chose to partner with us and cant wait to see you achieve your goals. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    StaffRates

    Reviewed Feb. 25, 2021

    Finally a company that is helping me get out of debt. The albatross will be off my shoulder! Freedom Debt Relief is a great company. I give this company a Five Star rating. It works efficiently and effectively! I will highly recommend FDR to all my friends and family. When you are the best, you are the best! Nothing compares!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your success, Emerson! It's always great to hear clients share how pleased they are with our service efforts. We encourage you to connect with us anytime assistance is needed. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

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    Staff

    Reviewed Feb. 25, 2021

    l am thankful to Freedom Debt for all their guidance and education! They have help me reduced three accounts already and l am looking forward to be debt free! l totally recommend Freedom Debt to anyone that is looking for a peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're glad we could provide you peace of mind, Yadira! It's always great to hear success stories from our clients. We encourage you to connect with us anytime assistance is needed. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

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    Punctuality & SpeedRefunds & PayoutsStaffBillingRates

    Reviewed Feb. 25, 2021

    Wonderful company. Always fast to answer any questions and always very helpful. They really do everything they say they are going to do. I would definitely recommend this program to anyone in need of a foot up. I saw myself paying so much in interest I couldn't afford to pay my payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're so glad we can help, Zachary! It's always rewarding to hear our client's positive feedback. We encourage you to connect with us anytime assistance is needed. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

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    Customer ServiceStaff

    Reviewed Feb. 25, 2021

    I would definitely recommend to a friend. I am extremely pleased with FDR and so glad I had the courage to call them. So professional yet you feel you are talking to one of your good friends. They understand and genuinely want to help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We were excited to read your review, Marlene! We're glad you took the first steps and chose us as your partner on your financial journey. Keep up the great work! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Feb. 25, 2021

    Because it is time to have plan to get out of debt and Freedom Debt Relief will help you do it. We waited to try ourselves to get out of debt but could not do it so they are helping us reach our goal month by month.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're so glad you chose to partner with us, Joan! It's always great to hear clients share how pleased they are with our service efforts. We encourage you to connect with us anytime assistance is needed. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

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    Customer ServiceResolution

    Reviewed Feb. 25, 2021

    Freedom Debt Relief is always in communication with me when something comes up and offers a resolution to my problem. They also notify me when a collector or collection company tries to contact or tries to collect from me and they intervene to correct the issue.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much for your kind review, Thomas! We're here to support you every step of the way. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Billing

    Reviewed Feb. 25, 2021

    Freedom Debt Relief takes two payments a month. The support from them is okay. But getting rid of my debt is taking longer than I thought.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Valery, thank you for taking the time to leave us a review! Rest assured our negotiations team is working hard to settle your debts and meet your goal of becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceContract & TermsStaff

    Reviewed Feb. 25, 2021

    85 to 90% of the time, my experience with them has been satisfactory. I was told everything up front. They've been very helpful any time I called and had questions and needed to make some arrangement. They were willing to work with me. Yesterday, I was on the phone with them and they got me what I needed. I'm in the process of trying to buy a new house and they told me that they could send me a good standing letter. And they sent it to me. However, one time I had a phone conversation with one representative. She was less than pleasant and less than helpful. I contacted a supervisor and complained about her. That's never happened again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Juan, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceHonesty & Transparency

    Reviewed Feb. 24, 2021

    Best service and trusted company I have ever dealt with in my 47 years on this Earth! Everything they have said was and is being done. There has been no games or lies and their customer service is beyond what I expected!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Curtis, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and our clients are our main priority. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 24, 2021

    Wonderful company with a great understanding and passion about the unexpected things that people go through unexpectedly! I would definitely recommend this program to anyone in need of help with people passionate enough to care and realize the needs peoples concerns for their future.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Danny, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 24, 2021

    I'm happy with Freedom Debt Relief, they're doing a good job with handling my debts. The only thing I would love is if the settlements could be a little bit lower and if the fees could be a little bit lower, but I'm sure that you all are doing the best you can

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Erma, thank you for taking the time to leave us a review! Our team takes pride in providing world-class service to our clients and we look forward to your debt-free future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 24, 2021

    This company any lifts the financial burdens that one may be trying to overcome!! They have been pleasant on the phone no matter how many times I have a question, they are always available to explain or confirm concerns. I have been satisfied with FDR’s professionalism and expertise to lead me in the stable financial path. The dashboard also has great resources for future choices.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Deborah! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    PriceStaffLoan Process

    Reviewed Feb. 24, 2021

    I got the help I needed with Freedom Debt Relief, they are friendly and their charges are good, I would recommend it to anyone out there. I was going through a financial hardship with a lot of loans and they helped me negotiate with my creditors and now am just enjoying my freedom, thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Justine, thank you for your amazing feedback regarding your experience! We're ecstatic to hear about your experience with our team and we're glad we could help you along your debt-free journey. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Punctuality & Speed

    Reviewed Feb. 24, 2021

    The process is proceeding as several accounts have been resolved. Initial timeline projections were off as the reconciliation can only proceed as fast as funds accumulate in the account. In retrospect this should have been known and clearly communicated during the initial introduction.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Steve! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. Please call us at 800-655-6303 if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 24, 2021

    The process has been super easy and smooth! I would definitely recommend to friends and family that are in the same position I was when I started the process. They have handled all negotiating without any problems! Just wonderful and smooth.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Chelsea, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Feb. 24, 2021

    Yes I would recommend this company to everyone, very professional, patient when this old girl did understand. Working with them was easy and the auto draft made it easy to keep up with and it was always on the date set by me and them. Thank you.

    Alisa

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Helen, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 24, 2021

    As a retiree I needed a little help managing my debt and turned to FDR for assistance. The first call to them made me feel like I could get my debt under control and ultimately paid off. Their customer service is second to none. As a former CSR trainer, I was impressed by their listening skills and empathetic response to my dilemma.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leverta, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    PriceStaffRates

    Reviewed Feb. 24, 2021

    Do not use Freedom Debt Relief's services. When they come to a settlement you will be charged ridiculous fees where the settlement didn’t even benefit. Freedom settled one of my balances at full price and ended up having to pay thousands more because they told me to stop paying and they could negotiate a lower price. This was a creditor that they knew only settles at full price and they advised me not to pay them. Do yourself a favor and do not use this service. The only thing I got out of them was a bad credit score and more expenses on top of debt. Hope I help someone with this review.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Chris, for taking the time to leave us a review! We're so sorry to hear that you are not pleased with the results our program has provided. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 24, 2021

    Thank you so much for your help in making my life easier, I am overly happy with your service. You save my life. I don't think I have enough years left to thank you for everything you have done to help me. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Claudia! Thank you for taking the time to leave us a review! We're ecstatic to hear that you are pleased with our services and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 24, 2021

    The people I talk to was very very nice and I would recommend everyone that I know because they are very nice. Shvon ** I would give her a 10. The person I just talk to, I forgot his name, I’ll give him a 10 too. Thank you very much for everything.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Damien, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 24, 2021

    So far, my experience with them has been really good. They're really very informative. When I give them a call for additional information, they're very helpful. So, that's always a good feeling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cristina, thank you for the kind review. We want to provide all the facts so you can make an informed decision. we are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Feb. 24, 2021

    It's been a rough couple of years and our debts were more than what we could handle. I called Freedom Debt and talked to a young lady. We had a really long conversation. I asked a lot of questions and she was able to answer all of them. I made the decision to go with them. So far, I feel okay about the program. I take a look at the dashboard all the time. I referred a friend to Freedom and she went with them as well.

    There was one debt that we decided not to include in the consolidation. Later on, we had to stop paying them because it didn't work out. Their rep got me on the phone a couple of weeks ago and told me that Freedom Debt got sued. I asked why and he said that Freedom is keeping people in the program too long and was taking more money than they needed to. I told him, "I don't need to hear what you have to say. They've done me right." I added that the debt we had with them was involved in our consolidation and he would have to talk to Freedom. I ended the conversation then I emailed the girl at Freedom and told her what had happened. She said, "Some of those places will try to get your hair in an uproar."

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    Staff

    Reviewed Feb. 23, 2021

    I’m so grateful to the staff of Freedom Debt Relief. It’s been a struggle at times, but it also has been a positive crossroad to knowing in just a few more years, I can look back and be proud of what I have now accomplished in my life. This is the best decision I have ever made for myself. Good Luck. There is a light at the end of this endeavor. God Bless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Deborah, for taking the time to leave us a review! We're elated to hear that you are pleased with our services and we look forward to you becoming debt-free! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Feb. 23, 2021

    Very helpful in giving the advice you need to be able to participate in the program and feel like you have control over your payments. Also the website makes you feel like you are accomplishing your goals and getting things paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jasmine, we appreciate you taking the time to leave us a review! We're elated to hear that you are using your Client Dashboard and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 23, 2021

    Yes - Appreciate everything. Very pleasant, courteous personnel with great outcomes. Very dedicated staff makes it happen for those of us who need support in solving some monetary issues. It is great to see light at the end of the proverbial tunnel. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Richard, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Feb. 23, 2021

    The experience thus far has been very good. Would definitely recommend them to anyone who might want help with debt relief. The team is courteous and knowledgeable about your situation and keeps you up-to-date with present situations regarding your account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Lyrie! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    PriceOnline & AppStaff

    Reviewed Feb. 23, 2021

    I have had a excellent experience with FDR. They listened, got me where I needed to be, and stuck with me the entire time. It has been a journey worth taking. They are faster than other businesses my friends and family use, their website is full of material, but mostly I enjoyed the dashboard and seeing my progress. I highly recommend them and don't be scared to join. You'll see it's worth it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Andrea, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're elated to hear that you are pleased with our services. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Feb. 23, 2021

    The staff is friendly and they are reasonable too. I highly recommend that they will give you a great service. I never imagine that they can help me out of my debt that fast. Thank you very much Freedom debt relief for your help. More power. You make our life easier.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Glen! We appreciate you taking the time to leave us a review! Our negotiations team works hard to settle your debts and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 23, 2021

    So far I guess I'm happy. Mike was very helpful and explained everything very well. Although I'm just starting the program so at this time it's too soon for me to make an accurate review. It is a hard process to have to go through considering I've never been in this type of situation, so I'm really hoping I've made the right decision.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Pamela, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed Feb. 23, 2021

    The reps at FDR have all been great when I call. First, I got the lawyer’s papers and I sent that to them. They have done all good on the negotiations except Walmart, which wasn't very cooperative. I got a summons for a credit card and I knew Walmart had put in the lawyer’s hand of it. Then I called FDR yesterday and was thinking about doing a one-time payment and paying everything off. I'd be able to still put the extra money in there although it would be a little hard. But I'm gonna be able to continue doing it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Sheila, for taking the time to leave us a review! We're sorry to hear about the collection action on your Walmart account but we're glad to be able to assist you. Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed Feb. 23, 2021

    I had a lot of bills and I worked with Freedom Debt Relief. The customer service representatives did good on my payment plan. I'm almost complete with the system now. They've been able to resolve most of the debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Andrea. We strive to provide quality customer care. Thank you for being a valued client. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2021

    I have loved my experience with FDR! I was very nervous and overwhelmed about my debt, but FDR made it so simple. Anytime I had a question, they were quick to help. Anytime I needed paperwork or anything it was sent to me very fast. Everyone I have worked with has been very nice and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    PricePunctuality & SpeedRefunds & Payouts

    Reviewed Feb. 22, 2021

    I was thankful that gal was able to assist me with denying the settlement and allowing me time to investigate the charge and find out who the originator of the debt is. There was no information as to who the was from. Added later so I'm wondering if it's from the attorney because I paid him $100 a month for 10 years so this debt needs to drop off completely.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Anna, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed Feb. 22, 2021

    Thanks for all your support through the 54 months of the program. It was tough, but you guys did all the hard work. So glad to be done & debt free, and I didn't have to claim bankruptcy. I have recommended FDR to my sister, who is now a customer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Karen! Thank you for taking the time to leave us a review! We cannot tell you how happy to makes us to hear about your experience and we look forward to your brighter financial future. Please call us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServicePriceStaffRates

    Reviewed Feb. 22, 2021

    I have told every one of my friends and family about Freedom Debt Relief. I was tired of getting killed with interest on my debt and during Covid I decided I wanted to get it all under control, I read reviews online and contacted Freedom within an hour they called me and got me set up it was so easy and worth it. I am now headed in the right direction all because of their help and guidance. It's not an easy process at all but they make it easy for the everyday consumer like me who just wants to become debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Laurie, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 22, 2021

    Freedom Debt Relief made it easy each step of the way. I didn't think it was possible to get all of my debts settled so quickly. There was always someone to answer all of my questions and to guide me to success. Each time I called the customer service was excellent.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Terri, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Feb. 22, 2021

    Was a bit hesitant at first but decided to go forward with both myself and my husband. Been there one year now and very pleased. Courteous people and always there to help. All our questions are answered honestly and promptly. Recommend Freedom Debt Relief highly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ruthann, we appreciate you taking the time to leave us a review! We're ecstatic to hear about your experience with our team and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Contract & TermsStaff

    Reviewed Feb. 22, 2021

    FDR does what they tell you they can do and will help you resolve your debt. Being somewhat initially skeptical, I have been pleasantly surprised and could not ask for a better debt relief partner. They have helped me every step of the way do what I could not do for myself - make a plan, negotiate with my creditors, make the agreements and systematically resolve my debt! I highly recommend FDR to anyone who needs help resolving their debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    James, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2021

    I was informed and now have a MUCH better understanding about how my monthly deposits accumulate. Also, was able to move my deposit ahead for the next month and get back on a schedule that I can work with. Thank you for your help in making me aware and now have a clear understanding of what is expected as you move forward with negotiations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jennifer, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Refunds & Payouts

    Reviewed Feb. 22, 2021

    I am thoroughly pleased the way my debts are being paid out one at a time. It's been 2 years and 2 more years I will be completely out of debt. It feels good. The neat thing is the way they pay less than what I owe. At least my credit will show I've cleared those debts out.

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    Response from Freedom Debt Relief

    Joann, we appreciate you taking the time to leave us a review! We're ecstatic to hear about your progress thus far and we look forward to you officially becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Billing

    Reviewed Feb. 22, 2021

    I love it???? Is I appreciate all the hard work to make it possible???? I’m very excited to continue with my payments to the end!!!! Thank you to everyone that work on my case Great Job!! Keep doing a great job!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Xiomara, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Contract & TermsPrice

    Reviewed Feb. 22, 2021

    They met all my expectations regarding their program and commitments for debt settlements. They have been very effective in communicating the program status and debt settlements. The only negative experience I had was with a couple of suits I had. I was represented by NLLG (National Litigation Law Group) which did nothing regarding settlement resolution. I finally settled at 100% to prevent additional court costs from accruing!! I pay a monthly fee for NLLG representation which accomplishing nothing regarding my debt reduction with these suits.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gary, thank you for taking the time to leave us a review. We're elated to hear about your success thus far and we look forward to you becoming debt-free. We're sorry to hear about the further collection action your creditors took, however, we're grateful to be able to assist you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2021

    We are working the plan and they are paying off our debt so fast! We love when we get our text messages when another debt has been settled. The staff has been so supportive and encouraging throughout this entire process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Heather, we appreciate you taking the time to leave us a review! Our negotiations team works hard to settle your debts and we cannot wait for you to become debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Feb. 22, 2021

    I am so impressed and grateful for the way FDR helped me work through my debt after digging myself too deep to recover on my own. I had a very sad and stressful experience of starting a small business that failed, leaving me with a hefty amount of credit card debt and feeling of hopelessness, especially once the creditors started calling and even threatening legal action. But when my mother referred me to Freedom Debt Relief, they made the process of signing up so painless that the worry was just lifted from my shoulders. After only 3 years, my debts have been settled, one for 60% less than what I owed (WOW)! I would absolutely recommend this program to anyone feeling like they're drowning in debt. Don't wait!

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    Response from Freedom Debt Relief

    Hello, Sarah! We're ecstatic to hear about your experience with our team and we look forward to you becoming debt-free! We cannot wait for your brighter financial future and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceCoverageMaintenance

    Reviewed Feb. 22, 2021

    Good customer service, reliable and keep you informed on status and progress on accounts. Gives you peace of mind on debt payoff. I would recommend to anyone that has credit debt and wants a solution to fixing it. Good company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, James, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 22, 2021

    Thank you for someone considerate and will To listen when I was stressing over rails and phone calls regarding my debts. This is a stressful situation and I am grateful to talk with someone who can reassure me that everything is progressing pans that you all are there to help me every step of the way. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Katherine, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2021

    The nice lady that I spoke with was very kind and courteous. Although I forget her name, she was able to answer my question, I thought, rather quickly and precisely. I am very well satisfied with FDR handling my accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Thank you for taking the time to share with us, Charles. Lindsey is the name of the advocate. We aim to provide clients full quality customer care and go the extra mile to make sure we are equipping you with all your needs.

    If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceContract & TermsCoveragePricePunctuality & Speed

    Reviewed Feb. 22, 2021

    Every time I have to communicate with Freedom, it's a different person, and sometimes, I have to explain all over again what I really want. They were doing good and everything was working fine till we got this communication with American Express. They told me from the beginning that American Express was going to be the worst. I remember I paid a fee at the beginning of the program because of that account. Two years later, they forgot about the agreement and they sent me to a law group. The law group communicated with me and I tried to be more specific that I could be to work with them.

    But then, the law group didn't know how to pay when they got to settle with American Express and added some extra charges. I asked why they would do that when they told me from the beginning that on my program, it was going to be covered, and they couldn't explain to me why. They just wanted me to pay those. I told them to please send me an email so I could have the reason why, and to this day, I haven't gotten any email. If they would have told me that I would be charged extra, maybe I would have gone for somebody else. I just went away and told them to take money from my account for the settlement because it was supposed to close at any time. Other than that, everything's working fine with them. They've even settled my accounts with another company that I have the debt to. Overall, very satisfied.

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    Punctuality & SpeedStaff

    Reviewed Feb. 22, 2021

    I wasn't happy with how the company I was with was handling my situation so I tried Freedom Debt Relief. This has worked very well for me. I love what they did for me and I'm happy with what they are doing for me. I like the way they quickly settle my debts. It's in a timely manner. I already had three debts settled and I'm in the process of doing three more. I would tell friends and family to go with them based on my experience. They take care of you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ernest, thank you for the kind review. We are thrilled to hear about your success. We are here every step of the way and are eager to resolve the remaining debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Feb. 21, 2021

    Morgan was amazing! She answered all of my questions and researched and verified information during my phone call. I never felt rushed through our call or that I was being a bother to her. I received wonderful customer service from Morgan and I thank her very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Valerie. We strive to provide quality customer care. We make sure our clients are fully aware of details so they can make an informed decision. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaff

    Reviewed Feb. 21, 2021

    When you sign up they make it sound great. They did help us but the trip was rough. They DO NOT TELL you everything you need to know about the program like what it's going to really cost you. What they take when they settle a claim. You send extra money to help settle a claim. Had to call 4 times to find out where it went. Wouldn't recommend FDR to anyone

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Don, thank you for bringing this to our attention. We are sorry to hear about your experience. We would love to understand your situation in more detail. Would you please reach out to us directly at 800-655-6303. Your feedback is greatly appreciated.

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    Staff

    Reviewed Feb. 21, 2021

    This service was great. Thanks team for helping me to reach my goal. I am now debt free. The staff are very knowledgeable and they do everything they can to help with cutting your debt in half. Thanks Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Claudia, thank you for bringing this to our attention. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Feb. 21, 2021

    The employees dealing with different creditors with my accounts settlement and saving money and time period dates is a good target date. I can build my credit back and get new accounts due to the service provided by Freedom debt settlement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello George, thank you for the kind review. We are thrilled to serve you and resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedTransparency

    Reviewed Feb. 21, 2021

    Freedom Debt Relief came through as discussed early on with my accounts. I was kept up to date with my progress. It was always a pleasure to speak with personal at FDR. My questions were answered promptly and I will recommend Freedom Debt Relief to my Family and Friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Miguel. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief

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    Customer ServiceStaffBilling

    Reviewed Feb. 21, 2021

    Freedom Debt Relief had saved my life. Now I wont have to worry about credit card debt when I retire. They're about the word. Very professional comp. Would refer to anyone. They send emails to show your progress and they are very encouraging.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Timothy, thank you for the huge shoutout. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed Feb. 21, 2021

    Service is great and the reps were good too. They were informal and helpful. If I know somebody else with the problems I had, I would recommend Freedom Debt Relief. They did everything they said they would. One of their partners ended up getting all my debt resolved. Now I'm paying off one payment with their partner, Consolidated Plus.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Charles, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffBillingRates

    Reviewed Feb. 21, 2021

    This was my second time using Freedom Debt Relief. I had three credit cards. The last one, because I couldn't afford the amount that they set was 350, I brought it down to 250. They never informed me that come time for the third credit card, I would not have enough money to negotiate it, which was the highest. I asked them to do the highest first and they said no. I went along with them because I figured they were going to guide me, as I had good experience the first time. Long story short, I got sued.

    I'm in litigation, I'm in court, my credit score went all the way down, I'm fighting with them constantly. I have legal funding through them, it's $12 a month, and the lawyer didn't negotiate anything down. The next thing I knew, they asked if I accept it or not. Stupid me accepted it. I'm still at the 12,000 minus the interest. I'm paying full amount for the next four years. It was 206, it went to 200-something, now it's at 266. The other day, I called and said that this is what I'd like to do. I couldn't afford $500 a month because I'm still paying off my second one. I withdrew money out of my pension to pay off the second one and they gave me a hard time with it. I said I wanted to settle that off and gave them $2,300.

    They didn't want to use the money, and then I had an escrow. I had to give them an additional $800 to make the 2,300 up for the second one, which was Capital One moving forward. I told them and they said they're going to take 290 something instead of 266 to pay the legal fees in case something happens, and I have to pay a $10 fee which the negotiator and the litigators want. I don't have a good experience with them and when this is all over, I'm gonna be blasting them all over the news and every consumer I can and the Better Business Bureau because they're horrible.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We regret to hear you are disappointed with our service efforts at this time, Ms. Jayne. We never intended to disappoint. It is true that some creditors are more aggressive than others. It's also understandably frustrating when creditors choose litigation as an attempt to collect a balance. We’re prepared to handle these types of collection strategies and have engaged a network of attorneys that specialize in resolving debt litigation cases. Please know that we share the common goal of getting you graduated as quickly as financially possible. However, we would appreciate an opportunity to further discuss the concerns mentioned. An account specialist will be reaching out to you shortly concerning the matter. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Feb. 21, 2021

    Freedom's people have been good and they've kept me informed of what was going on. If I have any questions, I give them a call and they find out what the answer is and let me know. Working with Freedom has helped us get out of debt. We went with Freedom rather than file for bankruptcy. So far, I've been pretty happy with them and would tell others to go with them too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Robert. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Patricia increased rating by 1 star.
    Refunds & PayoutsStaffCommunication
    After a positive interaction with Freedom Debt Relief, Patricia increased their star rating.

    Original Review: Feb. 20, 2021

    I want to thank Freedom Debt Relief for helping me figure out how to consolidate and pay my outstanding debt. I now have peace of mind in knowing that they are there for me and they keep me posted as to the progress that is being made each month. Thank You Freedom Debt Relief!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Patricia. We strive to provide our clients with quality customer care. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffHonesty & Transparency

    Reviewed Feb. 20, 2021

    Pleasant to work with, honest and straightforward. Nothing hidden. Great followup. Helpful in deciding whether to put all my accounts or part under this program. Would recommend them. The packet they send helps you handle several areas of the process. I like that they also had 'scripts' for you if you start to get calls from your creditors. You can download them from your dashboard.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Kathleen. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Feb. 20, 2021

    Each time I contact FDR, my experience is great. Ask questions and get great and accurate answers in a quick manner. Should any of my friends need credit counseling and help paying their debts, Freedom Debt Relief gets my recommendation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate you sharing with us today, Judith. We are thrilled to serve you and also your friends and family who benefit from our service. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Feb. 20, 2021

    Times have been testing and I didn't know where to start to get myself out of the mountain I was under. My agent has been amazing in helping me every step of the way. I truly appreciate the generosity shown by Freedom Debt Relief and their team, as well as the kindness they have demonstrated. Everyone deserves a second chance after making clumsy or inevitably poor financial decisions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Taylor, we are thrilled about the positive feedback. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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