Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
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- Financial relationships do not influence whether we publish a consumer review.
Reviewed Jan. 21, 2026
Updated on 04/20/2026: Fast service, good communications, getting started and they have already got 4 of my accounts done. Recommend any looking to reduce their debt and get financial in order. Questions just contact them and get an answer fast.
Original Review: Pleased they are working on my accounts one at a time and have finished with 2, once all is finished my financial picture will be much clearer. I'd recommend them to anyone looking to clarify their finances.
Two down, more to go! We love hearing that the path to a clearer financial future is becoming visible. Thanks for sharing your experience and for the recommendation!
Reviewed Jan. 21, 2026
Although I still have a long ways to go because I have a lot of debt, they have made my experience good thus far. I have a dedicated agent I can reach out to with any questions or concerns, and if he isn't able to answer my questions he makes sure to find someone that can quickly. I've already settled some of my debt for almost half of what was owed. This is a better option for those that wish to take care of your debt and just need help doing it and for less than what is originally owed. More to come from me and I progress through.
Thank you for sharing your progress! We are so proud of the progress you’ve made settling your debt so far. Having a dedicated team behind you makes all the difference, and we’re honored to be part of your story. Keep up the great work—we’re with you all the way!
Reviewed Jan. 20, 2026
I had one creditor debt settled much sooner than I had imagined. They are very communicative and explain things clearly. Whenever I reach them by phone with a question, they provide solid information. I wish I had started with them sooner, very optimistic about future results.
This is wonderful to hear! We love knowing our clients feel confident and well-informed. Thank you for the recommendation, and we're excited to keep working toward your goals together.
Reviewed Jan. 19, 2026
Freedom Debt Relief has been one of the most easy things I've signed up for. From the first phone call to the last the customer service has been nothing short of amazing. Easy app to follow and they don't hold back any information from you. I was skeptical at first but I've so glad I gave it a shot! I would recommend this program to anyone in need of debt relief!
We know it can be a big leap to start a debt relief program, so we’re so glad you gave us a shot! It’s wonderful to hear that our team made the process easy for you from that very first phone call. Thank you for your recommendation and for trusting us with your journey!
Reviewed Jan. 17, 2026
I am looking forward to working with this company. They have been very patient and answered all of my questions. The starting process is very simple. It felt reassuring to hear other testimonies similar to mine. So far this has been easy and I look forward to the journey ahead.
We’re so happy to hear that our team could provide the answers and patience you needed. Hearing that you felt reassured by others' stories is wonderful. Welcome to the family—we can’t wait to get started!
Reviewed Jan. 17, 2026
The lady who helped me was very nice and very helpful and I appreciate her going over everything that were my choices and which choice was the right one to make. She also told me I could call her anytime that I needed to speak with her about something and that means a lot when you don’t understand something.
This is so kind of you to share! We’re very proud of our team’s dedication to helping our customers navigate their options. Thank you for choosing us, and remember—we’re just a phone call away whenever you need us!
Reviewed Jan. 17, 2026
I don't really hear from you anymore. My creditors are calling me 10 times a day and you are not reaching out to them or reaching out to me. I gave\n You the name of my creditors, and no one has reached out to them in my opinion. So please reach out to me. Paul ** and let me know what's going on.
Hi Paul, we apologize for the lack of communication. We value our clients and want to make sure your concerns are addressed. A member of our team will be reaching out to you to discuss your creditors and provide an update on your case. You can also reach us at 800-655-6303 7-days a week.
Reviewed Jan. 16, 2026
Process is too slow. Company seems more interested in collecting its fees than resolving debt. Often wished I’d have just hacked it out with my creditors, but at this point, I’ll wait it out without judging too harshly.
Thank you for your honest feedback. We completely understand that the debt resolution process can feel slow and stressful. Negotiating the best possible settlements often takes time, as we work to ensure the most favorable outcome for your specific situation. We appreciate your patience and are fully committed to helping you reach the finish line. Please don’t hesitate to reach out if you'd like a detailed update on your progress.
Reviewed Jan. 16, 2026
The settlements are made via payments made over months from the money you deposit and not one full payment if you did it on your own. If you get a letter from a creditor, send to FDR and they will use it even to get a better settlement. They really work to get you the best deal. It hasn't been a year yet so we will see how things look this summer.
We really appreciate the kind words! It sounds like you’re doing everything right—staying on top of those letters is a key part of the journey. We’re so happy to be partnering with you on this, and we can’t wait to see how much further you’ve come by the time summer rolls around. Keep up the great work!
Reviewed Jan. 15, 2026
So far this year, I have had an amazing rapport and experience with Freedom debt relief. Everything that has been told to me it’s been very consistent and truthful. I truly love having somebody to tell me something and they come out accurate. Thank y’all.
Thank you for the wonderful review! We’re so happy to hear that you feel supported and well-informed. Our goal is always to provide truthful and consistent guidance, and we’re glad we’ve hit the mark for you!
Reviewed Jan. 14, 2026
I've had Freedom for over a year and my experience with the team so far was satisfactory. I would call them if I have concerns and they would answer my questions. They also sent me a lot of information in the email. I paid off two of my credit accounts, which I'm not using the card anymore. I'm on a low income, so anything like that helps. It was a good experience in general.
Hearing about your success makes our day! Paying off debt is a major accomplishment, and we’re glad our team could provide the support you needed to make it happen. Thank you for choosing us to help you reach your goals.
Reviewed Jan. 13, 2026
The application process at Freedom Debt Relief was very easy and the consultant was patient. I'm still in the process with them. Service is great.
This is wonderful to hear! We know that starting the path to debt relief can be a big step, so we're glad we could make it easy and stress-free for you. Thank you for the 5-star review, and your praise of our customer support team!
Reviewed Jan. 13, 2026
I found out about Freedom Debt Relief online and felt they were better. The representatives are very good communicators. One explained how it works. It was very helpful. They charge a lot of money. However, it's good service. It reduced my debt and payments. Do it.
This is so encouraging to read! We’ll be sure to share your feedback with our team—they take great pride in being helpful and transparent. Hearing that you’ve been able to lower your payments and find a path out of debt is exactly why we do what we do. Thank you for being part of the Freedom Debt Relief family and for your honest review.
Reviewed Jan. 13, 2026
I love Freedom Debt Relief for the help they have given me in getting free from my debt. I was young and dumb when I opened so many credit cards, and didn't understand the consequences of my charging. I am very grateful to them for helping to negotiate on my behalf with my creditors to lower my payments. The only complaint I have is that when I was first contacted, I assumed the gentleman I spoke with would be my contact for the remainder of my partnership with FDR. I haven't heard from him since, and I've tried to reach out to the email he gave me and there's still no response. I am a little disappointed in that. When I've reached out to call or email support, they are very helpful, but I feel that it would be nicer if the original contact kept a connection. I feel a little adrift.
Congratulations on taking these big steps toward debt freedom! We truly value your feedback regarding your initial contact. While we transition support over to our Client Services Team after enrollment, lack of response to your emails is not the care we strive for and apologize for how this has left you feeling adrift. Rest assured our Client Services team is available 7-days a week and will be able to address any questions or concerns along the way.
Reviewed Jan. 13, 2026
Freedom Debt Relief helped me get everything settled. They basically explained everything. If I had any questions, I called them and they were able to explain it to me. The quality of service was excellent and I had a great experience.
We’re so happy to hear about your positive experience! Clear communication is a top priority for us, so it’s wonderful to know our team was always there to answer your questions. Thank you for trusting Freedom Debt Relief.
Reviewed Jan. 13, 2026
I have credit card concerns so I went with a service company to get help but I wasn’t feeling it. And so I went on the internet and saw Freedom Debt Relief and applied with them. I just started and they said the process will take three years. Working with their rep was easy. This is my third month and everything has been okie dokie so far.
We’re thrilled to have you with us! It’s great to know that our team has been able to provide the consistent follow-up you deserve. We know the first few months are an important transition period, and we’re committed to being by your side every step of the way. Thank you for your trust!
Reviewed Jan. 12, 2026
I have not been with FDR very long, but everyone that I have dealt with has been absolutely wonderful and very helpful. I hope they will be able to get me & my husband out of debt within a 4-year period.
Thank you for the 5-star review! We’re so glad our team has made a great first impression. We look forward to helping you and your husband successfully navigate your path to financial freedom over the coming years.
Reviewed Jan. 12, 2026
I called for advice about telling creditors about FDR. Because they keep calling me. It causes me embarrassment and anxiety to talk with them. But after I talked with the very friendly and knowledgeable people at FDR I feel much better and empowered. Thank you.
This is what we love to hear! Helping our clients feel empowered and in control of their financial future is exactly why we do what we do. Thank you for your trust and for sharing your story.
Reviewed Jan. 12, 2026
Because of FDR I not only lost my ATV's but I also have a REPO on my record. I lost my ATV's from false advise from FDR, and FDR only wants to "deduct" 10$ from my bi-monthly deductions. Not only does this seem unfair but it also smells like a complete SCAM. This is not the last time we will be communicating on this subject I am sure. So please spare me the requests to leave positive reviews about a company who has done me wrong.
We hear your frustration and apologize for the stress this situation has caused. We would like the opportunity to review your account details and address the concerns you’ve raised about your deductions and the status of your ATVs. An Account Specialist will be reaching out to you soon to discuss this.
Reviewed Jan. 12, 2026
You guys are doing an excellent job. My only request though was to try and clear up my bank credit card, which is TD Bank where I bank at. I did speak to somebody about it. You guys are settling the Capital One card, which is great but I would love for somehow to fit in the TD bank card because again I bank there And would just love to feel comfortable about my banking process.
We appreciate your feedback and are glad to be part of your financial journey! We completely understand why resolving your TD Bank card is a priority, especially since you bank there. Rest assured our negotiations department is working hard, and will be providing updates on those negotiations when they are closer to locking in a settlement for you. If you have any questions, please contact our Customer Service department for more specifics. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 10, 2026
Jason was the one that helped me immensely, throughout the process it gave me relief and I can breathe again. I definitely would recommend this company to my friends and family, working diligently to make sure all my debts are in order.
We sincerely appreciate your kind words and the recommendation. It’s great to know that Jason’s diligent work made a meaningful difference in getting your debts in order. Thank you for choosing us!
Reviewed Jan. 10, 2026
The gentleman from Freedom that I talked to seemed to be very nice and told me that they could help me out. However, one thing that I wasn't really thrilled about is that I've had to stop all payments of everything. I have really good credit. But then I thought if that's the only way to go, then I'm gonna do it and see how it works out. Creditors were calling me and I was getting letters. But they've all stopped.
Freedom also advised me that I shouldn't have a credit card. But I had to get one to go to the dentist because I needed to go and I didn't have any dental plans. And the advisor really advised me not to. He said it might not look that good because I'm paying on that bill. But so far, it hasn't hurt me. Credit score will go down, but then your bills would be paid because you're paying one payment. And then, eventually, you can get your credit score back up.
Thank you for sharing such a detailed account of your journey so far. We understand that transitioning to this program can be a significant adjustment, especially regarding your credit and daily budget. We’re glad to hear that the cessation of creditor calls and our online tools are providing some much-needed peace of mind. We'll be here every step of the way. Please reach out if you have any questions.
Reviewed Jan. 10, 2026
I don't have a lot to say. I'm not a writer, but I like your program very much. Keep up the good work. I was a little off at first, but now I can see how the program works and I'm glad I stayed on. Thank You.
Thank you for being patient while you found your footing with the program! We love hearing that it’s all coming together for you now. We’ll definitely keep up the hard work!
Reviewed Jan. 9, 2026
I just chose Freedom Debt Relief because it's eventually a way out. When I joined up, they told me when I will pay my monthly payment to the dedicated account, instead of me choosing when I pay what day of the month. I agreed to it because I didn't know what was going on with it. They just said, "You'll pay on the 24th, and you'll pay this much," and that was it. It was almost like I didn't have a choice. Also, they should be more upfront about what they charge. I didn't read too much about it. But I didn't realize until recently that they charge 25% for every settlement that they do. It makes me wonder if I would be better off with them or without them. Other than that, it's easy to contact the customer service and ask questions.
Thank you for sharing your experience with us. We’re glad to hear our customer service team has been helpful, but we sincerely appreciate your feedback regarding transparency and payment flexibility. Our fees (which are only earned after we successfully negotiate a settlement) are intended to be clear from the start, and we apologize if that wasn't your experience. Regarding your payment schedule, we aim for consistency to keep your program on track, but we would be happy to see if we can find a date that works better for you. Please reach out to us so we can review your account together.
Reviewed Jan. 9, 2026
The experience with Freedom Debt Relief has been really good. I was having a rough year. They came up with a number which was a little high. But we worked it out so it was lower. Their consultants were very direct and they took their time. They were able to answer a lot of the questions that I had and it wasn't like a pushing type of thing. The person I spoke to really didn't lie about anything. I also had to call somebody once about the dashboard and then they worked me through it.
Thank you so much for sharing your experience! We’re thrilled to hear that our team could help tailor a payment plan that works for your life. It’s our goal to provide a pressure-free environment, and we’re glad our dashboard support was there when you needed it. We appreciate the recommendation!
Reviewed Jan. 9, 2026
Too many phone calls and notices. I feel very threatened when receiving them, then there are notifications through the mail that are very upsetting, I've called your company more than once to make you aware, and I've been told to ignore the calls and the company will handle it, but the calls continue to come, I don't know what else to do, this is my first time dealing with this type of situation, I appreciate all that you're doing for me, and thank you for all that you do.
Thank you so much for your kind words about our team. We truly understand how upsetting and overwhelming those calls and notices can feel, especially when it’s your first time navigating this. Please know that we are firmly in your corner and are working hard to resolve your accounts to help relieve those communications.
Reviewed Jan. 9, 2026
Communication with Freedom Debt Relief is really easy. You can reach them by phone really easily. However, my experience has not been so good. I had a problem with the bank, and I had to pay a lot more than the initial debt. The initial debt was $4,000, and they didn't do the negotiation on time, and the bank sent me some citation to go to court, and at the end, I have to pay more than $6,000 for this account. I'm trying to solve my debt but because this is a business, they discount their services in advance and then go to the payments to the banks. So, it's not fair because I already deposited a lot of money in the account they have, but they first charged me their services in full, and then they started paying the banks little by little.
Thank you for the review. We’re glad our phone support met your needs, though we hear your concerns regarding the negotiation process and fee timing. We aim to help our clients resolve debt as efficiently as possible, and we’re sorry the financial outcome didn't meet your expectations in this instance. We appreciate your feedback as it helps us improve our transparency and services. An Account Specialist will be reviewing your program and reaching out to you soon.
Reviewed Jan. 9, 2026
Freedom debt relief has helped me to realize the impact of debt on myself I created. Now I know credit card debt and loan debt buried me. So while it takes time to remove the burden of debt I have had my eyes opened to my crazy spending and have cut down on everything. No more buying because I wanted it. Now it’s a do I want it or do I need it. Being retired is eye opening to say the least. But lesson learned.
It’s inspiring to see you taking control of your financial future! That 'want vs. need' lesson is one of the most valuable tools anyone can have. Thank you for letting us be a part of your journey toward a debt-free retirement.
Reviewed Jan. 8, 2026
Freedom Debt Relief is like a knight in shining armour came to my rescue...lifting a giant weight from my shoulders...Thank you guys...Easy access to program...Cordial and knowledgeable staff...All around great company...Thanks again.
This made our day! We’re so glad we could help lift that weight off your shoulders. Thank you for the high praise for our team and for being a part of the Freedom Debt Relief family!
Reviewed Jan. 8, 2026
Very professional. I highly recommend you guys to my family and friends. They explained everything in detail. They made me feel better about the choice I made. They made me feel at home. Keep up the great work and continue to commit to excellence.
Hearing that you’d recommend us to your family and friends is the highest compliment we could receive. Thank you for trusting us! We’re glad we could put your mind at ease and provide the professional service you deserve.
Reviewed Jan. 8, 2026
I am very pleased with FDR! The communication & settlement schedule are getting me closer to my goal. Emails, CFT records and my dashboard help me keep track of progress, changes & legal situations. FDR also handled a legal issue in good time. The resources provided help me understand the process, also.
Hearing that you feel supported through our emails and legal team is the best feedback we can get. We designed our dashboard to make this process as transparent as possible, so it’s great to see it’s working for you. Thank you for choosing FDR!
Reviewed Jan. 7, 2026
Today, I took the first steps in regaining my financial stability. My husband transitioned in 2024. He was the "money guru" and made sure that he secured a sound financial foundation for me should he pass away from cancer. I had been operating in the grief mode since his death and just could not focus on my finances. While I had not reached the point of financial crisis I was falling fast. The last several months of 2025 were the worst but I knew I had to take action to assure that my finances did not reach rock bottom.
So today January 7, 2026, two days after what would have been our 51st wedding anniversary, I took action. While I will not be able to gauge the impact that this action will have yet, what I do know is that there is a sense of peace that I am feeling that I did the right thing. The patience and compassion that I was shown by S.... as we talked about what got me where I was and what could be done to re-establish my financial stability was most appreciated. S. answered my questions and assisted me in reaching a sense of trust and peace. Thanks S.- In explaining the Freedom Debt Relief program, answering my questions and helping me to feel comfortable about my decision. You were a great help. I can now look forward to maintaining my goals of financial stability and what that will look like in the future.
Thank you for your kind words and for sharing your heart with us. We know how difficult the last few years have been, and we are so glad S. could provide the patience and support you needed to feel confident today, and will be passing on your praise. Regaining a sense of peace is a huge victory, and we are proud to have you in the program. We’re here for you every step of the way.
Reviewed Jan. 7, 2026
I was in debt in a bad way and I joined FDR and within two years of making my payments on time I was able to get a loan and pay off my debts faster. My credit score went from 400 to 674. If you’re in debt do yourself a favor and sign up!!
What an amazing turnaround! We’re so proud to have supported you in paying off your debt faster and rebuilding your credit. Thank you for sharing your story and for the kind recommendation!
Reviewed Jan. 7, 2026
I was asked by Discover card to provide a contact phone number for Freedom Debt relief to speak about my plan. Spoke to Paschal at Freedom Debt Relief for that number. He was so nice and searched for the information for me. He was able to get me the information I needed and it didn't take long at all. Thank you Paschal!!
We're glad Paschal was able to help you get exactly what you needed, and we will be passing on your praise. We pride ourselves on our helpful team, and are here whenever you need us. Thank you choosing Freedom Debt Relief!
Reviewed Jan. 7, 2026
They are awesome, friendly and keeps you informed. They call and check on how you're doing. And do you have any new questions. Highly recommend Freedom Relief.. They are easy to get ahold of and talk to.. They make this whole process easier.. Love my choice to work with freedom relief.
Hearing that you feel well-informed and cared for makes our day! We believe the process should be as stress-free as possible, so we're glad our check-ins have been helpful. Thanks for being part of the Freedom Relief family!
Reviewed Jan. 7, 2026
The attention was excellent, the service and treatment great, the representative very attentive, kind and patient. Took all the time possible to explain everything very patiently, and the welcome to the program was very welcoming.
We’re so glad you had such a positive experience! It’s wonderful to know our representative took the time to explain everything clearly. Welcome to the program—we’re excited to have you on board!
Reviewed Jan. 7, 2026
I am very pleased with the results so far! I was wanting a quick way to resolve my debt. In less than 3 months, I have two settlements already! I have no complaints. Everyone in all departments have been friendly and helpful, and encouraging. So far I can highly recommend the company!
We are pleased to hear that you are happy with your results! Thank you for highlighting the hard work of our departments. We look forward to continuing to support you as you move toward your financial goals.
Reviewed Jan. 7, 2026
I am very happy with the way things are going. I keep getting the information that I need to move forward. I am glad that I chose your company. I will gladly suggest your company that might need help like this. I do look forward to any communication that I receive from you. Keep up the good work on my behalf.
This made our day! Thank you for the wonderful review. We’re so glad you chose us to help you on this journey, and we look forward to our next update with you.
Reviewed Jan. 7, 2026
I've liked working with Freedom. Only complaint is I need something done with Discover/Capitol 1 before they come after me. I've enjoyed having many of our accounts taken care of or in the program. And there has been no pressure to increase our monthly payment, which is great. I would recommend this program for sure.
Thank you for the 5-star review! We’re happy to hear the program is meeting your needs without added pressure. We are hard at work on your Discover/Capital 1 account to ensure everything is handled as quickly as possible. We appreciate your recommendation!
Reviewed Jan. 5, 2026
Even though I’m in early stages everything has been great! From start to where I am now everything was explained in detail and we are moving through the process to a better future for myself and my family, I would recommend this process to anybody that feels like there is no light at the end of the tunnel!
Thank you for sharing your experience! We are so happy to hear that the process is providing you with peace of mind. We’re proud to support you and your family, and we’re excited for what’s ahead!
Reviewed Jan. 5, 2026
I’m sure this company has worked for a lot of people, unfortunately, for me from the very beginning, the people were very misleading about how the company worked. And it may be listed in writing somewhere hidden beneath the stacks of paper that you sign, but how the program works was not well explained to me from the beginning, and I have just been pretty miserable with it. Because I am in the process of paying off bills. I am sticking with the program, but it has completely ruined my credit, my credibility, and the customer service was not 100% honest with me with how this program works.
We are truly sorry to hear that your experience has been so stressful. It is never our intention for a client to feel misled or unsupported, especially when dealing with something as important as your credit and finances. We would like the opportunity to review your account and see how we can better support you through the remainder of your program. An Account Specialist will be looking into your enrollment and reaching out to discuss this further.
Reviewed Jan. 4, 2026
I am just at the very beginning of the program. So far, everyone at Freedom Debt Relief has been extremely helpful, competent, and encouraging. By the time I finally found Freedom Debt Relief, I had become hopeless and frightened. When he died, my husband left me with only one asset, my home, and I was on the verge of losing even that. Within an hour on the phone with Chris **, I knew that I had finally found a company that actually cared and actually wanted to help me. In this day and age of computer-generated everything, I felt lost and alone. There were so many things that I didn’t understand and there were hackers and thieves just waiting to pounce every time I picked up my iPhone or even went to a dealership to get my car serviced.
So at first blush, Freedom Debt Relief seemed too good to be true. It wasn’t long, however, before Chris made me realize that not everyone out there was out to get me. That there were, in fact, still some some people in the world who DID want to help and who could. That got me back up on my feet and I am no longer hopeless, but rather excited to get my finances back under control.
If you knew me, you would know that losing control of my finances is completely out of character for me, but inflation, and others not fulfilling their financial promises to me had finally gotten the best of me. I think that’s all over now and, as I said, I am excited to be given an opportunity for a new financial start. I will definitely never make the same poor decisions again, which got me into this hole, and am thankful for this opportunity to get the help I need to get back on track.Thank you, Freedom Debt Relief. Your name says it all.
Thank you for trusting us with your story and your future. We know how much courage it takes to reach out for help, and we are so glad you did. It’s a privilege to help you get back on your feet and protect what matters most. We’re excited to see you regain control and find the 'Freedom' you deserve.
Reviewed Jan. 4, 2026
The only issue is I requested a payment a week later. FDR was suppose to take a payment on the second and hasn’t. FDR hasn’t contacted the collectors yet. However I’m hoping to relieve my debt asap and have the collectors stop calling all together.
We appreciate your feedback and apologize for the inconvenience. Our goal is to help you resolve your debt efficiently. An Account Specialist will be reviewing your program and reaching out to you soon.

Reviewed Jan. 4, 2026
I repeatedly had large amounts that I paid off from pocket. I requested the payment be adjusted several times. Nothing but excuses. Save your money and call your creditors yourself. They are consumer predators with high fees and low results. Several accounts they charged their fees and the fees were higher than the results of the amount of debt removed. There are better options out there. I ended up filing bankruptcy due to not being able to pay this extreme amount every month. It was approximately 30% of the monthly payment for fees. That costs more than a typical credit card. I would recommend calling your creditors yourself first, if it is still not possible file bankruptcy. Both of which I would recommend before you use this company.
We sincerely regret to hear that your experience with our program did not lead to the financial resolution you were hoping for. Our goal is always to provide a path away from bankruptcy, and we are sorry that we weren't able to achieve that in your case. We take your feedback regarding our fee structure and communication seriously. We will be assigning an Account Specialist to review your program to see where we could have improved and reach out to you soon.
Reviewed Jan. 4, 2026
Brings great comfort I know all the bills will be taken care of while you sit back and lay back and just pay back what you have to. Do minimum every month. Really gives you the comfort and you pay more. It’ll be paid off faster and they do what they gotta do to take care of the job for you. Let relax and pay back more if you can, knowing for sure you have the minimum.
We love hearing that you’re able to 'sit back and relax' knowing everything is taken care of! It’s great to see you're taking advantage of the flexibility to pay more when you can—that’s a smart way to reach your goals faster. Thanks for sharing your experience!
Reviewed Jan. 3, 2026
Highly recommend! Very professional and the communication is amazing. They help guide you and give you the assurance to receive help when navigating the hardships you have come across with your debts. So thankful to have found a company such as Freedom Debt Relief.
Thank you for trusting Freedom Debt Relief to help you navigate your financial journey. Our goal is always to provide professional support and assurance, and we're so glad we hit the mark for you. We truly appreciate your recommendation!
Reviewed Jan. 1, 2026
Freedom was the perfect solution for me. I spoke with Kendall and he couldn't have been more helpful. He relieved a lot of pressure by helping me. I couldn't have been more satisfied with his help. I will recommend Freedom to my family and friends if they should ever need help with their finances. Thank you.
Thank you so much for the kind words! We are thrilled to hear that Kendall was able to provide the support and relief you needed. We pride ourselves on making financial transitions as smooth as possible. Thank you for choosing Freedom and for your willingness to recommend us to your friends and family.
Reviewed Dec. 30, 2025
I want everyone to know that is having financial problems to please call Freedom Debt Relief. The minute I spoke to Michael, I felt so comfortable discussing my financial issues. Once I signed up and spoke to my first debtor. The stress started to go away. I have had to call customer service twice now and both women I have spoke to were so nice and very helpful with my questions. Please don't wait. It is so worth the help.
It’s wonderful to hear how much peace of mind you’ve gained since starting the program. Thank you for recommending us and for highlighting the great work Michael and our support team are doing. We appreciate your trust in Freedom Debt Relief!
Reviewed Dec. 30, 2025
So far, Freedom has been very easy to work with and prompt at contacting creditors. I am hopeful that this service will give me some relief and help me get out of debt with little impact to my credit score. Logan was a very kind and informative representative.
Thank you for sharing your experience! We’re glad to hear that you've found our team prompt and easy to work with. We are committed to helping you find the relief you're looking for and appreciate the opportunity to work with you.
Reviewed Dec. 30, 2025
I’ve had some good experiences with Freedom Debt Relief so far. However, there was a representative who was responsible for me having an unfortunate incident at my bank. I was not happy at all. She made me lose faith in the program for a little while. Since then another representative got me back on track.
Thank you for your review. We take feedback like this seriously as it helps us improve our service. We apologize for the stress caused by the previous incident, and we are grateful for the opportunity to make things right. It’s great to hear you're back on track, and we’re here to support you every step of the way.
Reviewed Dec. 29, 2025
My experience with Freedom debt relief was shaky at first and I saw my good credit score of 700+ take a dive which caused me some stress. Since 2 of my 5 accounts working with Freedom debt relief has started to help reduce the amount I owe them and now are accepting Freedom debt payments. Also my credit rating is still poor but has since improved. My faith in Freedom debt relief has improved plus the work shops are wonderful because I get more training on how to manage my finances and hear other people stories to improve my way of spending.
It’s wonderful to see your progress! We know the start of the debt relief journey can be 'shaky,' so we’re thrilled that your accounts are moving in the right direction and your credit is beginning to recover. Keep up the great work with the workshops—knowledge is the best tool for long-term success!
Reviewed Dec. 29, 2025
Every thing working out very good. Fast moving, easy people to work with. If I were able to do so I'd like to be able to put more away so thing would end faster for me. My bad part is our internet where I live. Some days you have it good, other days I think snail mail would be faster.
We really appreciate the 5-star review! It’s great to know our team has made things easy for you. Don't worry about the internet connection; we know how tricky that can be. We’re just happy to work at your pace whenever your connection allows. Thanks for choosing us!
Reviewed Dec. 28, 2025
I received a response to my request for help enrolling my Beyond Finance into my Freedom Debt Relief program. Instead of help, I was told I used the wrong email address. This is completely unacceptable! Instead of help, I get more roadblocks! I see no effort on your part to resolve this issue.
We hear your frustration and apologize for the friction you’ve experienced. This is not the level of service we strive for. We would like to look into your case immediately to ensure your program enrollment is handled correctly. An Account Specialist will be looking into your program and reaching out soon.
Reviewed Dec. 25, 2025
When it felt like I couldn't get any lower, I needed a lifeline and that's just what I feel Freedom Debt Relief is. A little crack of light in the darkness of debt that was weighing me down. I was extremely satisfied with the application and onboarding process.
This is exactly why we do what we do. Thank you for the kind words about our team and the onboarding process. We are so glad we could help lighten the load, and we’re committed to supporting you every step of the way.
Reviewed Dec. 25, 2025
FDR is on top of everything. They let me know what happened and what’s going to happen, even before I need to know. I was forever in the dark either way. The last company I tried debt consolidation. Good job Team!!! No more guessing. I wish I could pay it off faster.
Reviews like this make our day! It’s great to hear that you’re feeling empowered and informed compared to your past experiences. We hear you on wanting to cross the finish line quickly—stay consistent, and you’ll get there! We’re proud to have you as part of the FDR family.

Reviewed Dec. 25, 2025
Excellent customer service giving me giving me a peace of mind and eliminating anxiety and stress going on settlement number two. Hopefully, we can get that resolved ASAP. Thank you so much. Praying everyday to be debt-free by 2027 if it's in God's plans.
We’re so glad we could help lower your stress levels with your program. Providing excellent service and clear communication is our top priority. Our team is focused on resolving this ASAP to keep you on track toward your 2027 goal. Thank you for trusting us!
Reviewed Dec. 25, 2025
FDR is perfect for debt consolidation. Every step to resolving my past and current debt has been flawless. Highly recommend FDR. Please check out their reviews other than mine. I was weary at first, but my first consolidation was within two weeks. WOW.
Thank you so much for the high recommendation! We are thrilled to hear that your experience with our debt consolidation process has been flawless so far. Our team works hard to make the journey to financial freedom as smooth as possible. We appreciate your trust in FDR!
Reviewed Dec. 25, 2025
It's still early but I'm happy with the communication. They keep checking on me. My debt's going down quickly but I'm still waiting for something to happen cautiously. I have no complaints so congratulations for doing what you can to be trying to do LIKE PRESIDENT TRUMP.
We appreciate your feedback! It’s great to know you feel supported by our team. We understand the importance of staying cautious, and we’ll continue to keep you updated every step of the way.
Reviewed Dec. 25, 2025
Customer service is outstanding. They answered all my questions right away and I feel good that my debt is getting under control. My debt was spiraling out of control and Freedom Debt Relief has given me hope that my debt will be resolved. Thank you!
Hearing that we’ve given you hope means the world to us. Taking that first step toward resolving debt is a huge milestone, and we are so glad our customer service team made the process easier for you. Keep up the great work!
Reviewed Dec. 23, 2025
It's been a pleasure working with Freedom from debt. It is so criminal how the credit card companies charge you so much interest so that you can not catch up. It's a relief not having to worry about how am I going to make all of these payments? Now I pay two affordable payments a month and don't have to worry about not having enough money for groceries or my medicine. I am so happy to already be paying my second card off with the third card following. Then I will just have one left. So I am on the road to having freedom from debt
We are thrilled to hear that our program has provided you with the financial breathing room you deserve. High interest rates can make progress feel impossible, and we’re glad we could help you find a more manageable path forward. Congratulations on paying off your second settlement—keep up the great momentum!
Reviewed Dec. 22, 2025
I was skeptical at first with trying this process but decided to give it a try anyway. After researching the company, I was impressed and found this to be an awesome experience! Freedom has already negotiated two settlements in a short period of time, saving me thousands of dollars! Thanks Freedom!
We love hearing this! It’s completely natural to be skeptical at first, but we are so glad you did your research and gave us a chance. Seeing those first two settlements come through is a huge milestone. Congratulations on the progress, and thanks for being part of the Freedom family!
Reviewed Dec. 22, 2025
At first I thought it would be great and most of the money would be going towards my debt and then found out that there's more going to FDR than my debts. And they don't help with your credit report as far as removing items or anything with your reports. If you are a debt relief company you should also help improve your credit report by talking to the creditor to remove items. That would be a better debt relief company.
Thank you for sharing your feedback. We understand how settlement fees, especially early in the program, can be frustrating and we work hard to time those out to work with your deposits while still being able to negotiate with your other creditors. While we are not a credit repair organization as defined by the CROA, we focus on financial empowerment—providing you with the tools and education needed to manage your debt. If you have any questions about what is available to you in your program, please contact our Client Services team at 1-800-655-6303 7-days a week.
Reviewed Dec. 22, 2025
Very satisfied with the results from the company, they have helped me to recover from my debt. Keep up the good work. I have recommended this company to others and this company has taken a load off of me and my family. I can rest assured and can focus on other things.
Thank you for your glowing review and for recommending us to others! We're delighted to hear that our efforts have not only helped you manage your debt but also alleviated stress for you and your family. It's wonderful to know you're able to refocus on other priorities with peace of mind. We strive to provide impactful support, and your acknowledgement inspires us to maintain our high standards. Should you need any further assistance, don’t hesitate to reach out. Thank you for choosing us and for sharing your experience.
Reviewed Dec. 22, 2025
David was so helpful and non judgmental. We worked together to come up with a new budget and I feel hopeful now about my financial future, instead of dread and anxiety like I felt before I called. No regrets so far and I truly don't anticipate any! Thank you!
We appreciate the great rating, Andrea! It’s our mission to make this journey smoother. The discipline you’re demonstrating now is the foundation for your financial freedom. You’re building something great!
Reviewed Dec. 22, 2025
I've been happy with the service provided. Has helped me in bringing down half my debts. Thank you again for the great work being done. If anyone ever needed help getting out of debt I would recommend them this program. I had 4 accounts which were all big accounts and the interest rates were killing me. Thankfully Freedom Debt Relief was able to cut out the interest rates and help me get out of 2 of the 4. Working on the last 2 now.
We’re delighted you had a great experience, Gino! You’re showing incredible resilience and discipline, which are the real keys to debt relief. Thank you for letting us partner with you.
Reviewed Dec. 21, 2025
I am very pleased with how things are being handled and your great communication. I honestly wish that contact would be made to creditors letting them know that I am working with Freedom Debt Relief and that they are on the list to be contacted to reach a settlement. They keep threatening daily about approaching charge-off. These emails are stressful. Thank you.
We appreciate your feedback and are glad you're feeling supported! Regarding the creditor contact: Those emails are common during the negotiation process even after we have made contact with them. We understand they can be stressful, and encourage you to forward any communications to us by uploading them to your Client Dashboard or emailing them to support@freedomdebtrelief.com. We will have an account specialist review your program for communication with your creditors as well. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 20, 2025
I have just begun my journey with FDR but looking forward to one day graduating with a sense of peace with my financial situation. Going to try and do my best to clear up my high interest debt. It can be a scary journey but I have found the FDR staff very helpful and understanding.
Welcome to the FDR family! Financial journeys can certainly feel overwhelming at times, but our goal is to ensure you never have to navigate it alone. We’re thrilled to hear our staff has been helpful, and we look forward to celebrating that day of financial freedom with you. Thank you for trusting us.
Reviewed Dec. 20, 2025
They're very good and responsive. I don't remember the consultant's name, but he made me feel very comfortable. Freedom Debt Relief does an exceptional job. I had a very positive experience with them.
We appreciate you taking the time to share your experience. Providing responsive and exceptional service is our top priority, and we’re glad we could help you on your journey. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 19, 2025
Freedom Debt Relief has relieved me from the stress of dealing with multiple phone calls, and trying to sort out what was needed to be done. They are good negotiators, saving lots of money in fees and outrageous interest rates. Would recommend them highly.
We are so happy we could help relieve that stress for you! Dealing with constant phone calls and high interest rates can be overwhelming, and we’re glad our team could step in to navigate those negotiations for you. Thank you for sharing your experience!
Reviewed Dec. 19, 2025
So far, FDR has done a great job. They are easy to work with and contact me with important information. I am so grateful I signed up with them! They have settled 2 of my accounts so far with my approval and thanks. I highly recommend them if you need help getting out from under debt.
We are so happy to be part of your journey toward financial freedom! Thank you for the kind words about our team and for trusting us with your debt settlement. Congratulations on those first two settlements—keep up the great work!
Reviewed Dec. 19, 2025
I am new to this program! I am looking forward to getting out of credit card debt. Kristen was suppose to call me 2 days later to follow up with my questions. She did not! I am a little upset about that. The people from the company are very nice and patient with me!
Thank you for joining our program! We’re thrilled to help you tackle your credit card debt. We apologize for the communication breakdown regarding your follow-up call. We are looking into this right away. We appreciate your feedback and your kind comments about the rest of our team.
Reviewed Dec. 18, 2025
I have appreciated my experience with FDR. Communication is always clear and concise. Customer service is most helpful in getting questions and concerns addressed in a timely manner. I continue to be extremely hopeful that my credit status will get into good standing sooner than later.
We’re so happy to hear you’ve had such a positive experience with FDR! Our goal is always to provide timely, helpful support to make the process as smooth as possible. We look forward to continuing this journey with you and helping you achieve the financial peace of mind you deserve.
Reviewed Dec. 18, 2025
Selecting this service was not an easy decision for me. I have always been proud of paying my bills on time and never needing help. But, things got out of control and I needed help. FDR gave me the help I needed and gave me peace of mind that everything would be alright. No more debt, no more stress.
Thank you so much for sharing your story. We understand that asking for help can be a difficult step, especially when you’ve always taken pride in managing things on your own. We are so glad we could provide the support and peace of mind you deserve.
Reviewed Dec. 18, 2025
I'm just getting started in my process. Everything has been good so far. I was apprehensive and asked many questions. The representatives are very nice and understanding. They help you understand the process and stress the importance of staying with it for the end result!
Welcome to the family! We’re so glad we could help answer your questions and ease those initial nerves. You’ve got this, and we’re right here behind you.
Reviewed Dec. 18, 2025
I was somewhat skeptical hiring FDR to help with my debt relief. What I have seen come to fruition so far, I’m very impressed. It is a sense of relief to have someone else handle my debt resolutions for me. Thank you Freedom Debt Relief for giving me peace of mind and offering a professional product.
We know that many of our clients start exactly where you did, and we truly appreciate you giving us the opportunity to prove our value. It’s rewarding to know our team has helped take the weight off your shoulders. Thank you for the 5-star review!
Reviewed Dec. 18, 2025
Peace of mind helping me not only with debt but enormous interest rates that doubled my debt out of nowhere. Stress level reduced which was “God sent” and I’m thankful. Not too much more to say but I wholeheartedly recommend this service to assist with consolidation and negotiating with your debtors.
Thank you so much for your kind words! We are incredibly happy to hear that we could provide some 'peace of mind' and help lower your stress. Navigating high interest rates can be overwhelming, and we’re glad we could be there to help you through it. We appreciate the recommendation!
Reviewed Dec. 18, 2025
I'm not super clear on why the order changes or why the lower balance cards weren't addressed first in order to see a positive impact on my credit report. When I've called previously no one could explain clearly why the order of negotiation was so upside down.
Thank you for sharing this feedback. We apologize that our previous explanations haven't been clear. The order of negotiations is often based on which creditors are most likely to settle at a given time to maximize your overall savings. Our patented technology is constantly monitoring and providing updates on which account is best to target next for better long-term results. If you still have questions, please contact our Client Services team, and you can request to speak with a member of leadership for more review of your specific accounts.
Reviewed Dec. 17, 2025
Freedom Debt Relief provided constant communication every step of the way. They did all of the work. They are polite, professional and personable. I felt reassured thru the entire process. They negotiated a substantial settlement and thanks to the dedicated account, I was able to pay off 2 creditors and most of the last one. The fees are more than reasonable. The settlement saved me a lot of money, time and stress.
Thank you for sharing your success story! We’re so glad we could help you reach a substantial settlement and provide peace of mind along the way. We wish you all the best on your continued financial journey.
Reviewed Dec. 17, 2025
Had the best deal for us. No pressure. Explained the process very well. Our agent was incredibly friendly. Didn't feel like I was being sold anything. Made me feel it was my decision. All questions were answered very well. It was a difficult decision but she made us comfortable.
We truly appreciate your feedback! Our goal is always to provide a transparent, no-pressure environment for our clients. It’s great to know that all your questions were answered and that you felt confident in your decision. Thank you for choosing us!
Reviewed Dec. 16, 2025
I felt such a relief when I was finally able to do something about the amount of money I owed on my credit cards which had gotten completely out of control after numerous repairs to my house. I suddenly realized I was in over my head with no way to get out of debt. Freedom Debt Relief helped me get a handle on the problem and found me a way out without my having to sell my house or take every penny of my savings and investments.
We are so glad we could help you find that sense of relief! Unexpected home repairs can escalate so quickly, and it’s a privilege to have helped you protect your home and savings while getting back on track. Thank you for sharing your journey with us.
Reviewed Dec. 16, 2025
Great company. Wonderful mature employees. This company has a word. Your word is your bond. What they offer is what you get. And that 100% help. Stay in business Freedom. You all are doing a marvelous job. I could not have found a better organization. You were good before and even better now.
We are so touched by your review! Our team takes great pride in being there for our clients 100%, and hearing that we’ve improved over time means the world to us. Thank you for being part of the Freedom family—we plan on being here for a long time to come!
Reviewed Dec. 16, 2025
The whole process has been easy and Freedom Debt Relief sends constant updates to help keep you on track. They are also sending great tips to help you along the process as well! With the tips and proper guidance we have been able to close one account already!
Congratulations on closing your first account! We are so thrilled to hear that the updates and tips are making a difference in your journey. Staying on track is key, and we’re happy to be by your side every step of the way. Keep up the great work!
Reviewed Dec. 15, 2025
So far all that has been explained to me has been set in place. Whether it be by a phone call, email or text I am very pleased with FDR. The follow up phone calls and emails explaining what is going to happen next is invaluable. I could not be more pleased.
We’re so glad to hear you’re pleased with the process! Keeping our clients informed every step of the way is a top priority for us. Thank you for the wonderful feedback!
Reviewed Dec. 15, 2025
Freedom Debt Relief seems to be a good program, however it seems to take a long time to resolve your debt if your deposit isn't real high. When they settle a debt, they don't always pay it off right away. Overall, I was satisfied with FDR settling my debt.
It's great to hear that you're satisfied with the results of your program! We understand that the process requires a lot of patience, especially as funds build up for negotiations. Thank you for trusting Freedom Debt Relief to help you manage your debt.
Reviewed Dec. 15, 2025
Customer service they are always rude and you can tell they hate their job. Whatever you need the reps answering can’t do. You have to transfer to a manager. They tell you before the program they will negotiate on enrolled balance but they don’t. They negotiate on current balance which costs you more and they get more on fees.
We’re sorry to hear that your experience didn’t meet your expectations. We strive to empower our front-line reps to help customers immediately, and it sounds like we missed the mark here. Regarding the negotiation process, we want to ensure there is total clarity on how fees and balances are calculated. An account specialist will be reaching out to soon.
Reviewed Dec. 15, 2025
Good company, customer service is responsive, and attentive to my concerns. However, wish they were faster in responding to the creditors. "Strategic Hold", seems to be way too long of a wait, at least for some of my creditors. Angie @ Freedom Debt Relief is a pleasure to work with.
We appreciate the 5-star review and your kind words for Angie! We aim for total transparency, so your feedback on the 'Strategic Hold' timing is very helpful. While some phases of the program require a bit more time to ensure creditors are ready to negotiate the best terms, we are working hard behind the scenes for you. Thanks for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2025
They've solved my overwhelming debt problem. We're not finished but, I'm satisfied with the results thus far. I'd DEFINITELY would recommend them. I only have three more creditors to "solve" my problem. I felt guilty filing bankruptcy, so this is better.
Thank you so much for sharing your progress! We’re looking forward to crossing those last three creditors off the list with you. You've got this!
Reviewed Dec. 14, 2025
Freedom Debt Relief is working very well for me! I am beginning to feel like I can see a light at the end of the tunnel! I am a satisfied customer. Professional people providing professional service. I have told my family, friends, and coworkers about this credit card debt relief opportunity.
It’s a pleasure working with you! There is nothing better than hearing that our clients feel a sense of relief and hope. Thank you for the recommendations—we look forward to continuing to support you on your path to being debt-free.
Reviewed Dec. 14, 2025
I was worried at first but now with my first settlement made feeling better and excited for the negotiations to start on the next. Waiting is the hardest part of the program. I'm 72 and never thought I'd be in this kind of situation. Trying to be positive.
We hear you—the process takes patience, but we are thrilled to see that first win under your belt! It’s never easy to navigate these situations, but please know our team is dedicated to getting you the best possible results. We’re excited to keep that momentum going for your next settlement.
Reviewed Dec. 13, 2025
A great experience for this debt payment, thanks for the help! Totally accessible and concise working with the app, and with the agents. Definitely a recommendable tool for the relief and comfort of the help from FDR and the staff. My case is slowly turning into a Blessing.
Thank you for the 5-star review! We're so glad our app and team could provide the support and relief you deserve. Congratulations on your progress!
Reviewed Dec. 13, 2025
Everything went well with the signup, but the guy from Freedom Debt didn’t tell me everything. I knew that they charged a fee, but they didn't tell me the amount. I have a $7,000 and a $5,000 debt, and I’m giving them $163 every two weeks for them to make a $60 payment and a $36 payment once a month. And they want you to enroll as many debts as you can because one, they charge you a monthly fee and the longer they settle the debt, the more money they get with the fees. I called them to ask why they’re charging me so much, and they gave me a different answers.
And I get that they have to make money, but they should be honest. People need to know the truth before they enroll with Freedom Debt because not everybody's got that kind of money. But I'm not saying they're a bad company because they helped me out and I appreciate it.
Thank you for your feedback. We’re glad we could help reduce your debt, but we apologize for the lack of clarity regarding our fees and account settings. We strive to provide a service that offers significant value, and we regret that the fee-to-savings ratio on this specific debt didn't meet your expectations. Thank you for the advice to other members—we are constantly working to make our terms as transparent as possible.
Reviewed Dec. 13, 2025
Freedom Debt Relief has been great. I usually talk to a woman, and our conversations are very cordial. They've come to certain settlements with debts that have come into collections. I have missed one payment, so far, but I've made every other payment before that. My credit score has gone up by a few points.
We really appreciate you sharing your experience! It's wonderful to hear that our team has been able to successfully negotiate your settlements and provide the support you need. Our goal is to make the path to financial freedom as smooth as possible, and we’re happy to be part of your journey. We appreciate the recommendation!
Reviewed Dec. 13, 2025
I had some debts I needed to pay, and I couldn't pay them. I was looking on the internet and found Freedom Debt Relief. A lot was happening at that time, and the enrollment process went very fast. As I read later on, there was a lot of stuff to sign, which I didn’t get a chance to read. I signed it online, which probably isn’t the recommended way to do business, signing without reading. But I did have access to it before I signed it.
I think Freedom did okay. There’s nothing I could object to. The program was new to me, so I didn’t have any questions at the time. The person I talked to knew her job well. I would have liked more direct conversation with the person handling my account. We have to assume most people calling for help are laypersons and have no idea how these programs work, so it would be good business practice to have a good conversation about what to expect.
I think people, myself included, would like much more conversation. When a person calls and is told, “We’re gonna get you out of debt,” okay, that's why I called. But how are you gonna do that? What are the details? What should I do? What can I expect? The presentation lacked clarity and details. The goal isn’t just to get out of debt. It’s to understand how you’ll get out of debt, how the program works, and what they plan to do, rather than finding that out after the fact. It may take a long time on the phone and require some patience. I’m fairly neutral about my experience with Freedom Debt Relief.
Thank you for sharing this detailed feedback. We sincerely apologize if the initial process felt rushed; it is always our goal to ensure our clients feel 100% confident before moving forward. We are taking your comments to heart to improve our communication and ensure every step—including costs and expectations—is crystal clear. An account specialist will reach out to you to ensure all your current questions are answered.
Reviewed Dec. 13, 2025
Everything has been ok, very slow going, but ok. Just frustrated, doesn't seem like settlements are being made fast enough. My credit is in the tank and this is just a really SLOW process. I'd rather just have a loan to pay off everything and get all the bills paid off and still only have 1 pmt.
We hear your frustration and appreciate your honesty. Debt settlement is a marathon, not a sprint, as it involves strategic negotiations that take time to finalize. We understand the impact on your credit during this phase and are committed to helping you reach the finish line. We’d love the chance to walk you through your current progress and expected milestones.
Reviewed Dec. 12, 2025
Every time I call Freedom Debt Relief, it’s someone different. I think I was misled at the beginning. I’m still enrolled, but the way it was explained isn’t how it’s working. Freedom debits my account. I think it’s a little expensive, but I was in a car accident and had to retire, so I needed to pay the card. I was told my debts would be paid off in a couple of years, and I've been with them for almost two years, but it looks closer to five. I was also told each creditor would get a little money each month till it's paid off, which isn’t true. Because of this, I’m being sued by one creditor, which has been handed over to their law team. Honestly, I’m not happy with McCarthy Law and I don’t like them.
Since the lawsuit started a few weeks ago, they’ve been fine. I can’t get ahold of the lawyers, so I call Freedom instead. They give me what information they can and connect me over there. They seem to be able to do it that way, and it's been fine. I'm not saying Freedom is bad, but I'm not saying they're good either.
Thank you for being so candid about your experience. We understand how stressful it can be when the path to debt relief takes longer than expected or involves legal hurdles. We're pleased to hear that our customer support team has been helpful, though we take your concerns about legal representation seriously, and will share your feedback regarding our legal partners with the appropriate teams. Please don't hesitate to reach out if you have further questions.
Reviewed Dec. 12, 2025
I used Freedom Debt Relief for debt reduction, and the enrollment process was easy. They negotiate with my debtors for a reduced fixed rate, and they pay it, and I pay them. My particular program runs for four years.
We love hearing this! Thank you for the kind words about our straightforward process. We are committed to supporting you through every step of your program. Welcome to the Freedom Debt Relief family!
Reviewed Dec. 12, 2025
I have the utmost respect for FDR. They are very considerate, respectful and keep me informed of all the progress on my account. Each representative I have spoken with answers all my questions, advises me of what comes next and updates me after each transaction.
We are so happy to hear you’ve had such a positive experience! FDR and our entire representative team strive to provide the respect and clarity you deserve. Thank you for trusting us with your account and for taking the time to leave this review.
Reviewed Dec. 11, 2025
I should have done this a long time ago. FDR has been straightforward from the beginning. They have advised me of what’s going on and asked me for approval on debt actions. I enjoy use of the account to see what’s going on. I have been happy with being hands-off this and watching FDR work through everything.
We’re thrilled to hear that you’re enjoying the transparency of our process and the ease of using your account dashboard. We believe staying 'straightforward' is the best way to help our clients reach their goals. Thank you for trusting FDR, and we look forward to continuing this progress together!
Reviewed Dec. 11, 2025
Don’t expect miracles. Expect a LOT of phone calls repetitively and daily from your creditors. Expect your credit score to dip 200+ points. Expect to deposit a LOT of money before settlements start due to the fees taken out before you are focused on.
We hear you, and we are committed to getting this straightened out. We see a dedicated specialist has already been assigned and is contacting you to see how we can help.
Reviewed Dec. 11, 2025
It was easy to sign up with FDR. I was satisfied with my settlement. But I was very frustrated with the process. The company would send me notification that something needed my attention but when I called the customer service they did not know what why I was notified. FDR assign you an amount to pay each month as if that amount is going towards your debt. That amount was used for legal fees that was not disclosed to you up front. There was so much secret dealing going on that at the end you wonder what happen to the thousands of dollars that you paid into you dedicated account.
In my case I was able to kind of forfeit the monthly payments but there needs to be more transparency throughout the process. I assume that FDR thought that somehow I knew all the legal steps that accrued behind the scenes. There was thousands of dollars in my dedicated account that I thought was going towards my debt and still at the end I was charged another service fee of thousands. However, I was pleased with the outcome and the payment. But I still felt I was kept in the dark and at some point had I know.. The extent of financial commitment I could have said hold this process and give me time to process my responsibilities and do I really want to do this at this time.
Thank you for sharing your feedback. We are pleased to hear you were satisfied with your settlement and the final outcome. However, we sincerely apologize for the frustration you experienced regarding communication and the breakdown of fees. Transparency is a priority for us, and it’s clear we missed the mark in explaining how the dedicated account and settlement fees function. We are using your comments to improve our customer service training and our disclosure process. If you’d like to discuss your account details further, please reach out to us at 800-655-6303
Reviewed Dec. 11, 2025
I have been thinking how grateful I am for your service support and bringing joy to my making it through such a satisfying experience that went so smoothly. My persons when I called in with a question helped explained and expedite my concerns immediately. My dashboard was a positive experience that kept me updated was very easy to follow how my creditors were handling the expectancy and was processed.
The best thing ever was my payments were always on time and now I am with Merrick Bank to finish my payments. Absolutely the best thing to happen which I started this year with you and you worked hard for me and I am very proud of myself for being able to pay when it wasn’t easy with other expenses. I have been able to handle my finances better as a retired person. Now all I can say is thank you for your help.
Carolyn **Thank you so much
Thank you so much for sharing this wonderful story! We are incredibly proud of you for prioritizing your financial health during retirement—it is a huge accomplishment. We are thrilled that our team and dashboard could help make the process smooth and joyful for you. Wishing you all the best moving forward!
Reviewed Dec. 11, 2025
Great program and excellent customer service team! Thank you so far for all your support! Program and application website very useful and user friendly! Recommend program to anyone who is struggling with their finances. Customer support very responsive and reliable
We appreciate you taking the time to share this. It is our top priority to make financial management accessible and stress-free, so it’s great to hear our website and support team are hitting the mark for you.
Reviewed Dec. 11, 2025
Professional. Fast service. Informative. Caring. Finally, FDR provides hope that offers an emotional redemption to the client. I felt heard the first day I made my breakthrough call for help. My debt matters were Tatum serious and quickly a strategic plan was in place to help me become debt-free within a realistic timeframe. PRICELESS!
We are honored by your kind words! At FDR, we believe that fast, professional service starts with truly listening to our clients. We are thrilled that our team could quickly put a strategic plan in place that fits your needs. Thank you for trusting us to help you resolve your debt matters.
Reviewed Dec. 10, 2025
FDR really helped me get out of the financial bind I was in. The process was very quick and easy. I had my loan direct deposited into my account the next day. I felt respected and not judged for having to take a loan out. I will definitely use them again if the need arises.
Thank you for leaving us a review! We're happy to hear you had a pleasant and smooth experience.
Reviewed Dec. 10, 2025
They been very helpful since day 1, very professional and friendly every time that I have questions or concerns. I been seeing a lot of progress with my debt. I feel better since they been working with my creditors, getting great results negotiating my debt
This is music to our ears! We are so glad to hear you’re seeing great results and feeling a sense of relief. Thank you for choosing us to help you reach your financial goals.
Reviewed Dec. 9, 2025
Freedom Debt Relief has helped me with the credit card debt that was beyond my ability to pay. They have helped ease my burden. I am forever grateful. I could not of accomplished this situation on my own. They have in less than a year, paid off 5 of my 13 debts. And saved me much interest. Thank you, FDR.
Thank you for the wonderful feedback! We are thrilled to hear that you’re feeling relief and seeing such fast results. We’re with you every step of the way for the remaining accounts.
Reviewed Dec. 9, 2025
I have been a client for almost 2 years and have never been able to see my dashboard. I have called so many times and its always the same 15 minute on the phone send screen shots sharing my screen. Then well we will get with IT and call you back. Then crickets no one ever calls. There is no customer services no takes responsibility. I would never recommend this company.
We are extremely disappointed to heat that your dashboard access issues have continued for so long. To help provide a better experience and resolution to this issue, we have assign an account specialist to review the issue further. They will be you single point of contact for the issue to prevent additional repetition moving forward.
Reviewed Dec. 9, 2025
Helped me slowly but surely lower my debts and have been very helpful along the way. I’m very happy with the service they have given me and in a year or so I shouldn’t have anymore debts to deal with and my credit score should but great again. Thank you.
This is fantastic to hear! Seeing our clients regain control of their financial future is exactly why we do what we do. Keep up the great momentum—that debt-free life is just around the corner!
Reviewed Dec. 8, 2025
Freedom Debt Relief has been great. Customer service is so good. They work with me, talk to me, and take the time to counsel me, even when I'm having a tough time. They answer every question I have. When you’ve gotten yourself in a bad spot, they can help you still pay the people you owe, so it takes that weight off of you, and they’ve helped me get that done. Some debts will take longer to pay, but it allows me to know that I'm doing what I can. They may not get 100%, but they're gonna get their money.
Thank you for the high recommendation and for trusting Freedom Debt Relief. We understand that the process takes patience, and we are glad we could be there to answer your questions and ease your concerns along the way. Thank you for choosing us—we’re right here with you until the end!
Reviewed Dec. 8, 2025
Freedom Debt Relief gave me all the information on the same day I applied. They gave me the app to download, where I could see the payments I’ve made, their progress on settling debt, so it keeps me on track. When I have questions, I just call or I send them a text and somebody reaches out to me, and would help me through it, so it made it felt better. I have peace of mind knowing that I'm doing something about my debt and that I'm gonna pay it off.
Thank you for the fantastic review! We are so glad that the dashboard and our support team have helped keep you organized and reassured throughout the process. We appreciate you taking the time to recommend our services to others.
Reviewed Dec. 8, 2025
I tried Freedom a long time ago, and the program worked out well for me, so I did it again. Whenever I asked questions, the representatives very promptly took care of it. I used a user-friendly app to track my progress. I don’t have any problems with it. I don't do much online stuff, so it’s good enough for me. When everything gets paid off, they would save me a lot of money and heartache.
Our team takes great pride in being responsive and supportive, so your kind words mean a lot to us. We are so glad we’ve been able to provide clear answers and help minimize the worry surrounding your debt. Thank you for the recommendation and for choosing us as your partner in this journey.
Reviewed Dec. 8, 2025
I had some personal matters of my own. I was in the hospital for pneumonia and other lung issues for three months. I got behind on my credit cards. I called Freedom Debt Relief, and they were very nice and helpful. I spoke with Matt, who was the best, made me feel extremely comfortable. I also heard about Freedom from others I know, and I decided to go with them because they were willing to work with what I could afford.
They offered me their service and gave me a quote for repayment every two weeks when I get paid, which fit my budget. It was just awesome. I just spoke with Matt about my problem. He reviewed all my bills and debts, told me what I’d pay every two weeks, and what would be taken from my account. It was perfect and fit my budget. He was very businesslike and an awesome person to work with.
It's been an excellent experience so far. It’s made a big difference in my life, gotten rid of a big load off my shoulders about catching up on my credit cards. Now I don’t have to worry because they’ve taken care of everything or are going to.
Wow, thank you for this fantastic feedback! We’ll be sure to share this review with Matt—he will be thrilled to know his assistance made such a positive impact on your situation. We are glad you felt supported every step of the way and appreciate you choosing us to help navigate this journey.
Reviewed Dec. 8, 2025
If you are prepared to deal with debt in a formal way and not have ongoing worries or pressure from debt collectors, Freedom Debt Relief is the way to go. We had an accumulation of debt that was significantly larger than what we could address ourselves, and Freedom Debt Relief is helping us pay it off.
They periodically let us know if they've successfully liquidated any of the debts, and if they have an issue with one where they need further help or instruction, then they contact us either through an email or a text or a phone call, or all three. If they get one, great. If it's not sufficient or we need to apply more funds to the debt to get it done, then we do that. They get the smallest debt out of the way first and move on to the next one until all debts are paid off. One of the things they also do is intervene and take care of the legal apparatus if one of the debt collectors attempts to sue us. So, I don't have to go to court or answer a summons. They handle it, so that's positive.
Thank you for sharing such a detailed review of your experience with us. We are thrilled to hear that our legal support has been a stress reliever for you and that the 'snowball' strategy is proving effective. We appreciate your realistic approach to the process, and we are committed to keeping that communication flowing as we work toward your financial freedom. We look forward to earning that 5th star as we progress!
Reviewed Dec. 8, 2025
I heard about Freedom through the VA. I've just started working with the guy at Freedom, but I've already learned a lot more about different things that I wasn't aware of. He was very nice, cordial, knew a lot of information. Communicating with Freedom was a lot easier than I expected.
It is great to hear that the program has shed light on new aspects for you! We strive to make the process as educational and easy as possible. Thank you for the 5-star review and for recommending us to your friends!
Reviewed Dec. 8, 2025
Freedom Debt Relief are paying off two of my credit cards. They got one card down, the bigger one, but the smaller one is the problem. I have faith that they’ll get that fixed since they fixed the first one. If they need to let me know something, they tell me to go to the dashboard. They usually call. I get a different person every time, but it doesn't matter who it is. They give me the exact guidance and great information. They're been on the ball with everything. They always tell me to keep calm, be patient, and it will work out, and it does work out. They're really good.
Congratulations on resolving that first account! We’re thrilled to hear the program is working for you and that our team has instilled confidence in the process. We’re here whenever you need us.
Reviewed Dec. 7, 2025
I was financially in a hole and needed help getting out, so I decided to seek help with Freedom Debt Relief. I gave them seven accounts, and then they worked out a deal. I gave them $246 every month to pay off the bills. I’ve been in the program for a little bit less than two years, and they’ve taken care of my debts. They made it easy for me to get my debts erased and worked within my financial means. The representatives were professional and friendly. They let me know every step of the way what's happening. I just wanted a better explanation on how to navigate the website and dashboard.
Thank you for sharing your journey with us! We are thrilled to hear that the program has successfully relieved the weight of debt and that our team provided the professional support you needed. We also appreciate your honest feedback regarding the online dashboard; we are constantly looking for ways to improve our user experience, and your input helps us do just that. We are honored by your recommendation!
Reviewed Dec. 7, 2025
You don't have to wait to speak with someone - Someone answers right away - No waiting - Everyone is very intelligent and very courteous - I have two settlements and really feel good about this company - I'm working with Justin.
Thank you so much for the 5-star review! We are thrilled to hear that you’ve had such a positive experience with Justin and the rest of the team. We know your time is valuable, so we always aim to answer quickly and get right to work. Congratulations on your two settlements!
Reviewed Dec. 6, 2025
One of the bigger bills that was supposed to be worked on was $207. The money that I agreed to pay, Freedom was also taken out of my checking account. Both of these were taken out of my checking account, which has put me in the negative and it’s the first of the month. I cannot buy my groceries. I cannot pay any of my bills because of the negative in my checking account.
We are incredibly sorry to hear about this situation. We understand how critical this is, especially at the start of the month. We are assigning an account specialist to reach out as soon as possible to help.
Reviewed Dec. 6, 2025
It's a journey and it taking some time and patience. Credit scores has dropped but to be expected. However I am pleased with the company so far already. 1 settlement is already done. I was a little impatient but, it's a slow process and increasing your funds will help to aid with settlement and shorten your payment time. It's a start and a new path to get out of debt.
We appreciate your feedback and your trust. It takes a lot of patience to navigate this process, but we are glad to see it paying off with your first settlement! We’re here to support you every step of the way until you reach your goals.
Reviewed Dec. 6, 2025
Outstanding Company and had Great Relations with them helping me with My Debt. Would Highly recommend them. Appreciate helping me get Better with my Debt and Financial Situation. Can be counted on to keep in touch with their Clients and explaining the Process to the Clients. Thanks for all that You do helping people in need with Financial Problems and the worry with how to fix everything. Can’t Thank You Enough for sticking with me and helping me through a rough time in my life. I feel so much better with knowing that I’m on the road to recovery and getting out of Debt.
Reviews like this are exactly why we do what we do. Helping clients overcome financial worry is our top priority, and we are so glad we could be there to support you. We wish you the very best as you continue on your road to financial recovery.
Reviewed Dec. 6, 2025
I am beyond thrilled that I worked with FDR who worked tirelessly to settle my heavy debt on credit cards and they have a wonderful staff. The amount of savings saved me from serious stress as a senior who lost her job after 23 years at the same job without an IRA or pension and was living on CC. I am also grateful to the professional and patient staff whom I need to contact occasionally and always returned my calls or emails. I will always recommend Freedom Debt Relief to anyone struggling with serious debt. Thank you from the bottom of my heart!
We are deeply touched by your story and so incredibly grateful that we could help lift this burden for you. Navigating a major life transition after 23 years is never easy, and we are honored that you trusted us to help you find financial peace of mind. Wishing you all the very best!
Reviewed Dec. 6, 2025
FDR said they settled one account, yet 2 weeks later, I got a notice from the company that they just sold my debt to a collection company. If this had been settled, then they could not have sold it. I have tried to send this proof to FDR but have no way to upload the documents nor to forward the emails to them. I am frustrated!
Thank you for bringing this our attention. We want to make sure this is addressed completely, and an account specialist will be reviewing your settlement and reaching out with an update soon.
Reviewed Dec. 6, 2025
They were very clear on everything, they were helpful to me to make sure I understood the ins and outs of debt. They kept in touch either by email or phone, text. I appreciate the manner in which they took to help me get my debt paid. I would recommend Freedom Debt to anyone who really needed help on their debt.
Thank you for sharing your experience! We are so happy to hear that our communication and support helped you reach your goals. We appreciate you choosing us to help handle your debt.
Reviewed Dec. 6, 2025
Easy and fast. The agent was very understanding of what I wanted and needed. They didn't sell me anything I didn't need and what was my best way to fix my credit, the best cards to keep and which ones not to easy payment arrangement to accommodate my situation.
We really appreciate this feedback. Our team prides itself on transparency and listening to your needs rather than selling you things you don't need. We are thrilled that we could find a solution that works for your financial situation.
Reviewed Dec. 5, 2025
I found everyone that I had worked with was, always respectful of my needs and they always had my concerns and doubts eased. My debt was consolidated into one loan to which my debt was considerably lowered. Everyone was pleasant and answered all questions. They were available to me anytime I needed them and always helped me to see things with an understanding that I could understand.
It is wonderful to hear that we were able to considerably lower your debt and simplify your finances. We pride ourselves on being accessible and transparent, so it means a lot to know we hit the mark for you. Thank you for trusting us with your financial future!
Reviewed Dec. 5, 2025
I was not told the whole truth when I entered your program and it seems that you are not taking care of the debt relief in a timely manner. I will be making my last payment in March, according to what I was originally told. I am not totally disappointed, just unhappy with where I am at.
We appreciate you bringing this to our attention. It is never our intention to leave a client feeling unsure or unhappy with their program assistance, and an account specialist will be reviewing your program and reaching out to soon to address you concerns.
Reviewed Dec. 5, 2025
The process was simple, the team was professional, helpful and always courteous. Whenever I called to inquire about a mailing or account, I was met with nothing but kindness and immediate assistance. Legal questions are always handled quickly. I found it extremely easy to upload documents and submit additional payments as required. The whole process from beginning to freedom was seamless.
Congratulations on reaching 'freedom'! We are thrilled to hear that our team was able to provide the professional and kind assistance you deserve. We strive to make every step—from document uploads to legal questions—as seamless as possible. We wish you the very best in this new chapter!
Reviewed Dec. 5, 2025
Had a truly great experience with Freedom. Thank you for keeping us on the road of financial freedom. They were always available at the times I called or emailed. Thank you for directing us to go with Achieve to finish our debt reduction. We are truly blessed to be able to get this done and taken care of.
We appreciate the wonderful feedback. Our team strives to be available whenever our clients need us, so it’s great to hear we hit the mark. We are glad we could guide you toward the right solution with Achieve to complete your debt reduction goals.
Reviewed Dec. 5, 2025
Freedom Debt Relief served me a great deal! They come very highly recommended for anyone who might be needing debt relief. Living with debt is like walking around with a ton of bricks around your neck. I tasted and trusted the process here, and I can boldly say that I am a sure witness!
Thank you for sharing this! You are absolutely right—debt can feel incredibly heavy. We are honored that you trusted the process and allowed us to help lift that 'ton of bricks' off your shoulders.
Reviewed Dec. 5, 2025
Very friendly and helpful. Explained everything thoroughly to where you could understand it without difficulty. They called the next day to make sure I did not think of any questions I had not asked during the call the first day. They made sure that I had access to the app site.
Thank you! We believe that a good follow-up is just as important as the first call. We are happy we could get you set up on the app successfully.
Reviewed Dec. 5, 2025
I appreciate all the employees I spoke to about my account. They were always professional, pleasant, and knowledgeable. They were able to settle my accounts and clear my debt fairly easy. Thank you and have a Merry Christmas and a Happy New Year.
This is wonderful feedback to receive! We are incredibly proud of our team, and reviews like yours remind us why we do what we do. We are glad we could help you clear your debt efficiently. Wishing you a wonderful holiday season and a prosperous New Year.
Reviewed Dec. 5, 2025
Very happy with Freedom Debt Relief. Overall handling of my accounts, any issues that arise and communications are good. Agents really listen, are very attentive, thorough, and kind. Struggling with debt is a tough life experience and stressful. Freedom Debt Relief has helped ease the stress! Feel I am going in the right direction financially.
We are thrilled to be part of your financial journey! It means the world to us that our communication and support have made this process less stressful for you. Thank you for choosing Freedom Debt Relief to help you get back on track.
Reviewed Dec. 5, 2025
Totally not satisfied. I called to change the date to withdraw my first deposit and the rep stated that she couldn't because my account was suspended due to my checking account not being valid or non verifiable. She told me in that case the funds wouldn't come out. A few days later I got a notification that the funds came out of my checking account. I'm not happy at all because this is suppose to be a financial debt relief company and they just caused me financial stress. My checking account is now overdrawn. I wanted to move the deposit date for a reason.
We certainly wish your experience had been better. We're moving quickly, and a specialist will be in touch shortly to find a resolution.
Reviewed Dec. 5, 2025
You have not paid off the bills as we agreed. Legal actions will be my next option. I was told 2 bills would be paid off. I would appreciate a follow-up call. It's amazing how the calls stop when there was no follow-through. I am hoping to hear an explanation from someone.
We take this feedback very seriously and want to address your concerns. An account specialist will be assigned to review your program and reach out to you soon.
Reviewed Dec. 4, 2025
So far I am pleased how they are handling our debts. They communicate well on email and texts about updates on how they are coming to agreements with our debtors. When I call due to a threat of an attorney they give me the guidance that I need which puts me at ease.
It is wonderful to hear that you are pleased with our progress so far! Our team works hard to secure agreements and keep you informed. Thank you for trusting us to handle your debts and for letting us know we are making a difference.
Reviewed Dec. 4, 2025
This is my first time using a service like this one that your company is providing. I'm looking forward to working with the team and improving my overall finances. Thank you for being able to help me consolidate my debt and get back on the right track with better credit.
We are so happy to have you on board! It is our privilege to help you get back on track and build a stronger financial future. Thank you for the kind words and for choosing our team!
Reviewed Dec. 4, 2025
When I was inquiring about a substantial loan to pay off my credit debt. I was directed to FDR. I signed up to consolidate my credit card debt. What I was told and how this has progressed was very misleading. I wasn't aware of a monthly negotiation fee of $155.00, to date I have paid $2480.00 towards fees not payoff.
We apologize for the confusion regarding your program structure. Transparency regarding our fees and how your deposits are applied is fundamental to our program. An account specialist will be reaching out to you soon to address your concerns.
Reviewed Dec. 4, 2025
I need to speak to Grace who enrolled me into the program and does not answer my calls. I receive 2 to 3 messages a day and it's driving me crazy. I'm disabled and not technically inclined and don't know what to do because I don't know who to contact or speak with according to my frustration.
We're sorry to hear communication has not started off well. Our Client Services team is available 7 days a week by calling 800-655-6303, and will be able to address any questions or concerns regarding your program.
Reviewed Dec. 3, 2025
Good service provided in handling my accounts. That's all I have to say at this time! I have used this service in the past and really recommend them to all that need help. If you have friends that are in bill jams, tell them to call FDR. They are always there to help!
Thank you the review! We are glad to provide you with good service again. Thank you for letting others know that we are always here to help with their financial needs.
Reviewed Dec. 3, 2025
FDR is helping me get rid of debt. The only problem I have is the cost being so high, the length of time to pay out debt, and the amount of fees they charge which I also think is too high. Seem to me more of the monthly money I pay should go towards paying off my debts and not for fees. But I will continue with them because I want to get rid of my debts.
Thank you for your honest feedback. We understand that the fees and timeline can feel like a heavy weight, and we appreciate you sticking with the process. We would appreciate the opportunity to discuss this more with you, and an account specialist will be reaching out to address and questions you may have about your program.
Reviewed Dec. 3, 2025
The process from start to finish was great. If you serious about getting ahead, this is program is for you. The company will do follow-up to ensure your comfortable. I am looking forward to seeing what difference this company will make. Great company so far.
We are thrilled to be part of your journey to get ahead! It is great to hear that our follow-up process helped you feel comfortable. We look forward to seeing the positive difference this program makes for your financial future!
Reviewed Dec. 3, 2025
This has been such a stress free way to accomplish our retirement goals and end our debt. We are so satisfied with the program and we have just begun. We were in such a dark place and we know now there is light at the end of the tunnel! Thank you FDR!
It is wonderful to hear that you are already feeling relief so early in the program! Helping you achieve your retirement goals and end your debt is our top priority. We look forward to being with you every step of the way.
Reviewed Dec. 2, 2025
We can't say enough about Freedom Debt Relief. The professionalism has been shown from the first call we had with the person helping with explaining how this will help us to setting up our accounts. We loved talking to every person especially since they are spoke English and they were all so friendly and understanding what we were going thru. The app was also very helpful and when I had questions it was simple to get someone on a call. Then Derick at Acheive was very friendly and informative. This process has been very simple and we are very thankful we chose this program. The only thing I would add is we wish you had a way to help us now get our credit back up. Thank you again
It’s wonderful to hear that our team—especially Derick at Achieve—made the process simple and treated you with the understanding you deserve. We’re glad the app was helpful, and we truly appreciate you choosing Freedom Debt Relief for your journey!
Reviewed Dec. 2, 2025
When I asked for my account to be closed the information I got was extremely annoying and they were now willing to provide an immediate confirmation of a request for cancellation. All they wanted was to charge my account so that they get money or create an inconvenience.
We apologize for the difficulty you faced when trying to close your account. We aim to make every part of our process seamless, including cancellation. We want to clear up this confusion and confirm your request right away. An account specialist has been assigned to assist.
Reviewed Dec. 1, 2025
I was very impatient with this process at first. I was also very doubtful about success in the time frame that was promised. However, so far, everything is going well. Negotiations are happening, a settlement has been reached. I am looking forward to the rest of my settlements and being debt free in a few years. The communication is great and the representatives are very courteous and helpful. All of my expectations are being met so far!!!
We are so glad to hear that everything is going well! Seeing those first settlements happen is always a huge milestone. We are happy to have met your expectations so far and will continue providing great communication as we work toward getting you debt-free.
Reviewed Dec. 1, 2025
One of the best. Very easy and functional. The people are very nice and informative. They helped me through a difficult time. Much appreciated! If you’re having financial difficulties use these resources to help you get through the difficult times..
We are honored that we could help you navigate a difficult time. Knowing that our process was easy to use and our team was there for you means the world to us. Thank you for recommending our financial resources to others who might need a helping hand.
Reviewed Dec. 1, 2025
I have never done anything like this, so my experience with all this is like I’m excited and happy to have Freedom Debt Relief help me with and put all my problems behind me and start making better choices on how I live and how to manage my money better because I don’t like to owe.
We are so excited to be part of this new chapter with you! It is wonderful to hear that you are feeling happy and motivated to put these problems behind you. We are fully committed to helping you manage your money better and achieve the fresh start you deserve.
Reviewed Nov. 30, 2025
I was at the bottom of my rope with all my debt -- poor choices I had made trying to keep a family going. I joined the program and am making progress but still do not understand why we have to continue to make monthly payments instead of taking one of the creditors and just finalizing the offer and closing it out. Program does save on interest but still feel a bit trapped, especially now that I have been laid off from my full-time employment.
Hi! We're sorry to hear there is some confusion about the payments in your program, and we are assigning an account specialist to reach out you shortly to see how we can help.
Reviewed Nov. 30, 2025
It took me a long time to finally get help with my debt situation. When I received a call from Freedom Debt Relief, I decided to listen to what they had to say. Cam was on the phone with me for over an hour, explaining the process and answering every question I had. Progress is easy to track and they are always available to answer questions. I never thought I would be in this situation and I was embarrassed that I needed help. I highly recommend this company. They didn't make me feel embarrassed or ignorant. The staff is very supportive. I am so glad I decided to work with Freedom debt relief. It has taken such a weight off my shoulders. My only regret is that I didn't do it sooner.
Thank you for sharing such a personal and powerful review. We are thrilled that Cam was able to spend the time needed to answer every question and put your mind at ease. Our goal is to make you feel empowered, never embarrassed. We are so happy to be part of your financial journey!
Reviewed Nov. 30, 2025
Everyone was great and helpful. I hope everything goes well with my debt relief. Can't wait to see and hear good news about it. It's time for me to sit back and not have to worrying about anything and let the professional do their thing. I would recommend people to listen to what they have to say to help them out.
Thank you for the wonderful feedback! We are glad we could help you feel comfortable enough to let us "do our thing." We appreciate you encouraging others to listen to our advice and look forward to serving you!
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