Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,910 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 18, 2025
I was somewhat skeptical hiring FDR to help with my debt relief. What I have seen come to fruition so far, I’m very impressed. It is a sense of relief to have someone else handle my debt resolutions for me. Thank you Freedom Debt Relief for giving me peace of mind and offering a professional product.
We know that many of our clients start exactly where you did, and we truly appreciate you giving us the opportunity to prove our value. It’s rewarding to know our team has helped take the weight off your shoulders. Thank you for the 5-star review!
Reviewed Dec. 18, 2025
Peace of mind helping me not only with debt but enormous interest rates that doubled my debt out of nowhere. Stress level reduced which was “God sent” and I’m thankful. Not too much more to say but I wholeheartedly recommend this service to assist with consolidation and negotiating with your debtors.
Thank you so much for your kind words! We are incredibly happy to hear that we could provide some 'peace of mind' and help lower your stress. Navigating high interest rates can be overwhelming, and we’re glad we could be there to help you through it. We appreciate the recommendation!
Reviewed Dec. 18, 2025
I'm not super clear on why the order changes or why the lower balance cards weren't addressed first in order to see a positive impact on my credit report. When I've called previously no one could explain clearly why the order of negotiation was so upside down.
Thank you for sharing this feedback. We apologize that our previous explanations haven't been clear. The order of negotiations is often based on which creditors are most likely to settle at a given time to maximize your overall savings. Our patented technology is constantly monitoring and providing updates on which account is best to target next for better long-term results. If you still have questions, please contact our Client Services team, and you can request to speak with a member of leadership for more review of your specific accounts.
Reviewed Dec. 17, 2025
Freedom Debt Relief provided constant communication every step of the way. They did all of the work. They are polite, professional and personable. I felt reassured thru the entire process. They negotiated a substantial settlement and thanks to the dedicated account, I was able to pay off 2 creditors and most of the last one. The fees are more than reasonable. The settlement saved me a lot of money, time and stress.
Thank you for sharing your success story! We’re so glad we could help you reach a substantial settlement and provide peace of mind along the way. We wish you all the best on your continued financial journey.
Reviewed Dec. 17, 2025
Had the best deal for us. No pressure. Explained the process very well. Our agent was incredibly friendly. Didn't feel like I was being sold anything. Made me feel it was my decision. All questions were answered very well. It was a difficult decision but she made us comfortable.
We truly appreciate your feedback! Our goal is always to provide a transparent, no-pressure environment for our clients. It’s great to know that all your questions were answered and that you felt confident in your decision. Thank you for choosing us!
Reviewed Dec. 16, 2025
I felt such a relief when I was finally able to do something about the amount of money I owed on my credit cards which had gotten completely out of control after numerous repairs to my house. I suddenly realized I was in over my head with no way to get out of debt. Freedom Debt Relief helped me get a handle on the problem and found me a way out without my having to sell my house or take every penny of my savings and investments.
We are so glad we could help you find that sense of relief! Unexpected home repairs can escalate so quickly, and it’s a privilege to have helped you protect your home and savings while getting back on track. Thank you for sharing your journey with us.
Reviewed Dec. 16, 2025
Great company. Wonderful mature employees. This company has a word. Your word is your bond. What they offer is what you get. And that 100% help. Stay in business Freedom. You all are doing a marvelous job. I could not have found a better organization. You were good before and even better now.
We are so touched by your review! Our team takes great pride in being there for our clients 100%, and hearing that we’ve improved over time means the world to us. Thank you for being part of the Freedom family—we plan on being here for a long time to come!
Reviewed Dec. 16, 2025
The whole process has been easy and Freedom Debt Relief sends constant updates to help keep you on track. They are also sending great tips to help you along the process as well! With the tips and proper guidance we have been able to close one account already!
Congratulations on closing your first account! We are so thrilled to hear that the updates and tips are making a difference in your journey. Staying on track is key, and we’re happy to be by your side every step of the way. Keep up the great work!
Reviewed Dec. 15, 2025
So far all that has been explained to me has been set in place. Whether it be by a phone call, email or text I am very pleased with FDR. The follow up phone calls and emails explaining what is going to happen next is invaluable. I could not be more pleased.
We’re so glad to hear you’re pleased with the process! Keeping our clients informed every step of the way is a top priority for us. Thank you for the wonderful feedback!
Reviewed Dec. 15, 2025
Freedom Debt Relief seems to be a good program, however it seems to take a long time to resolve your debt if your deposit isn't real high. When they settle a debt, they don't always pay it off right away. Overall, I was satisfied with FDR settling my debt.
It's great to hear that you're satisfied with the results of your program! We understand that the process requires a lot of patience, especially as funds build up for negotiations. Thank you for trusting Freedom Debt Relief to help you manage your debt.
Reviewed Dec. 15, 2025
Customer service they are always rude and you can tell they hate their job. Whatever you need the reps answering can’t do. You have to transfer to a manager. They tell you before the program they will negotiate on enrolled balance but they don’t. They negotiate on current balance which costs you more and they get more on fees.
We’re sorry to hear that your experience didn’t meet your expectations. We strive to empower our front-line reps to help customers immediately, and it sounds like we missed the mark here. Regarding the negotiation process, we want to ensure there is total clarity on how fees and balances are calculated. An account specialist will be reaching out to soon.
Reviewed Dec. 15, 2025
Good company, customer service is responsive, and attentive to my concerns. However, wish they were faster in responding to the creditors. "Strategic Hold", seems to be way too long of a wait, at least for some of my creditors. Angie @ Freedom Debt Relief is a pleasure to work with.
We appreciate the 5-star review and your kind words for Angie! We aim for total transparency, so your feedback on the 'Strategic Hold' timing is very helpful. While some phases of the program require a bit more time to ensure creditors are ready to negotiate the best terms, we are working hard behind the scenes for you. Thanks for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2025
They've solved my overwhelming debt problem. We're not finished but, I'm satisfied with the results thus far. I'd DEFINITELY would recommend them. I only have three more creditors to "solve" my problem. I felt guilty filing bankruptcy, so this is better.
Thank you so much for sharing your progress! We’re looking forward to crossing those last three creditors off the list with you. You've got this!
Reviewed Dec. 14, 2025
Freedom Debt Relief is working very well for me! I am beginning to feel like I can see a light at the end of the tunnel! I am a satisfied customer. Professional people providing professional service. I have told my family, friends, and coworkers about this credit card debt relief opportunity.
It’s a pleasure working with you! There is nothing better than hearing that our clients feel a sense of relief and hope. Thank you for the recommendations—we look forward to continuing to support you on your path to being debt-free.
Reviewed Dec. 14, 2025
I was worried at first but now with my first settlement made feeling better and excited for the negotiations to start on the next. Waiting is the hardest part of the program. I'm 72 and never thought I'd be in this kind of situation. Trying to be positive.
We hear you—the process takes patience, but we are thrilled to see that first win under your belt! It’s never easy to navigate these situations, but please know our team is dedicated to getting you the best possible results. We’re excited to keep that momentum going for your next settlement.
Reviewed Dec. 13, 2025
A great experience for this debt payment, thanks for the help! Totally accessible and concise working with the app, and with the agents. Definitely a recommendable tool for the relief and comfort of the help from FDR and the staff. My case is slowly turning into a Blessing.
Thank you for the 5-star review! We're so glad our app and team could provide the support and relief you deserve. Congratulations on your progress!
Reviewed Dec. 13, 2025
Everything went well with the signup, but the guy from Freedom Debt didn’t tell me everything. I knew that they charged a fee, but they didn't tell me the amount. I have a $7,000 and a $5,000 debt, and I’m giving them $163 every two weeks for them to make a $60 payment and a $36 payment once a month. And they want you to enroll as many debts as you can because one, they charge you a monthly fee and the longer they settle the debt, the more money they get with the fees. I called them to ask why they’re charging me so much, and they gave me a different answers.
And I get that they have to make money, but they should be honest. People need to know the truth before they enroll with Freedom Debt because not everybody's got that kind of money. But I'm not saying they're a bad company because they helped me out and I appreciate it.
Thank you for your feedback. We’re glad we could help reduce your debt, but we apologize for the lack of clarity regarding our fees and account settings. We strive to provide a service that offers significant value, and we regret that the fee-to-savings ratio on this specific debt didn't meet your expectations. Thank you for the advice to other members—we are constantly working to make our terms as transparent as possible.
Reviewed Dec. 13, 2025
Freedom Debt Relief has been great. I usually talk to a woman, and our conversations are very cordial. They've come to certain settlements with debts that have come into collections. I have missed one payment, so far, but I've made every other payment before that. My credit score has gone up by a few points.
We really appreciate you sharing your experience! It's wonderful to hear that our team has been able to successfully negotiate your settlements and provide the support you need. Our goal is to make the path to financial freedom as smooth as possible, and we’re happy to be part of your journey. We appreciate the recommendation!
Reviewed Dec. 13, 2025
I had some debts I needed to pay, and I couldn't pay them. I was looking on the internet and found Freedom Debt Relief. A lot was happening at that time, and the enrollment process went very fast. As I read later on, there was a lot of stuff to sign, which I didn’t get a chance to read. I signed it online, which probably isn’t the recommended way to do business, signing without reading. But I did have access to it before I signed it.
I think Freedom did okay. There’s nothing I could object to. The program was new to me, so I didn’t have any questions at the time. The person I talked to knew her job well. I would have liked more direct conversation with the person handling my account. We have to assume most people calling for help are laypersons and have no idea how these programs work, so it would be good business practice to have a good conversation about what to expect.
I think people, myself included, would like much more conversation. When a person calls and is told, “We’re gonna get you out of debt,” okay, that's why I called. But how are you gonna do that? What are the details? What should I do? What can I expect? The presentation lacked clarity and details. The goal isn’t just to get out of debt. It’s to understand how you’ll get out of debt, how the program works, and what they plan to do, rather than finding that out after the fact. It may take a long time on the phone and require some patience. I’m fairly neutral about my experience with Freedom Debt Relief.
Thank you for sharing this detailed feedback. We sincerely apologize if the initial process felt rushed; it is always our goal to ensure our clients feel 100% confident before moving forward. We are taking your comments to heart to improve our communication and ensure every step—including costs and expectations—is crystal clear. An account specialist will reach out to you to ensure all your current questions are answered.
Reviewed Dec. 13, 2025
Everything has been ok, very slow going, but ok. Just frustrated, doesn't seem like settlements are being made fast enough. My credit is in the tank and this is just a really SLOW process. I'd rather just have a loan to pay off everything and get all the bills paid off and still only have 1 pmt.
We hear your frustration and appreciate your honesty. Debt settlement is a marathon, not a sprint, as it involves strategic negotiations that take time to finalize. We understand the impact on your credit during this phase and are committed to helping you reach the finish line. We’d love the chance to walk you through your current progress and expected milestones.
Reviewed Dec. 12, 2025
Every time I call Freedom Debt Relief, it’s someone different. I think I was misled at the beginning. I’m still enrolled, but the way it was explained isn’t how it’s working. Freedom debits my account. I think it’s a little expensive, but I was in a car accident and had to retire, so I needed to pay the card. I was told my debts would be paid off in a couple of years, and I've been with them for almost two years, but it looks closer to five. I was also told each creditor would get a little money each month till it's paid off, which isn’t true. Because of this, I’m being sued by one creditor, which has been handed over to their law team. Honestly, I’m not happy with McCarthy Law and I don’t like them.
Since the lawsuit started a few weeks ago, they’ve been fine. I can’t get ahold of the lawyers, so I call Freedom instead. They give me what information they can and connect me over there. They seem to be able to do it that way, and it's been fine. I'm not saying Freedom is bad, but I'm not saying they're good either.
Thank you for being so candid about your experience. We understand how stressful it can be when the path to debt relief takes longer than expected or involves legal hurdles. We're pleased to hear that our customer support team has been helpful, though we take your concerns about legal representation seriously, and will share your feedback regarding our legal partners with the appropriate teams. Please don't hesitate to reach out if you have further questions.
Reviewed Dec. 12, 2025
I used Freedom Debt Relief for debt reduction, and the enrollment process was easy. They negotiate with my debtors for a reduced fixed rate, and they pay it, and I pay them. My particular program runs for four years.
We love hearing this! Thank you for the kind words about our straightforward process. We are committed to supporting you through every step of your program. Welcome to the Freedom Debt Relief family!
Reviewed Dec. 12, 2025
I have the utmost respect for FDR. They are very considerate, respectful and keep me informed of all the progress on my account. Each representative I have spoken with answers all my questions, advises me of what comes next and updates me after each transaction.
We are so happy to hear you’ve had such a positive experience! FDR and our entire representative team strive to provide the respect and clarity you deserve. Thank you for trusting us with your account and for taking the time to leave this review.
Reviewed Dec. 11, 2025
I should have done this a long time ago. FDR has been straightforward from the beginning. They have advised me of what’s going on and asked me for approval on debt actions. I enjoy use of the account to see what’s going on. I have been happy with being hands-off this and watching FDR work through everything.
We’re thrilled to hear that you’re enjoying the transparency of our process and the ease of using your account dashboard. We believe staying 'straightforward' is the best way to help our clients reach their goals. Thank you for trusting FDR, and we look forward to continuing this progress together!
Reviewed Dec. 11, 2025
Don’t expect miracles. Expect a LOT of phone calls repetitively and daily from your creditors. Expect your credit score to dip 200+ points. Expect to deposit a LOT of money before settlements start due to the fees taken out before you are focused on.
We hear you, and we are committed to getting this straightened out. We see a dedicated specialist has already been assigned and is contacting you to see how we can help.
Reviewed Dec. 11, 2025
It was easy to sign up with FDR. I was satisfied with my settlement. But I was very frustrated with the process. The company would send me notification that something needed my attention but when I called the customer service they did not know what why I was notified. FDR assign you an amount to pay each month as if that amount is going towards your debt. That amount was used for legal fees that was not disclosed to you up front. There was so much secret dealing going on that at the end you wonder what happen to the thousands of dollars that you paid into you dedicated account.
In my case I was able to kind of forfeit the monthly payments but there needs to be more transparency throughout the process. I assume that FDR thought that somehow I knew all the legal steps that accrued behind the scenes. There was thousands of dollars in my dedicated account that I thought was going towards my debt and still at the end I was charged another service fee of thousands. However, I was pleased with the outcome and the payment. But I still felt I was kept in the dark and at some point had I know.. The extent of financial commitment I could have said hold this process and give me time to process my responsibilities and do I really want to do this at this time.
Thank you for sharing your feedback. We are pleased to hear you were satisfied with your settlement and the final outcome. However, we sincerely apologize for the frustration you experienced regarding communication and the breakdown of fees. Transparency is a priority for us, and it’s clear we missed the mark in explaining how the dedicated account and settlement fees function. We are using your comments to improve our customer service training and our disclosure process. If you’d like to discuss your account details further, please reach out to us at 800-655-6303
Reviewed Dec. 11, 2025
I have been thinking how grateful I am for your service support and bringing joy to my making it through such a satisfying experience that went so smoothly. My persons when I called in with a question helped explained and expedite my concerns immediately. My dashboard was a positive experience that kept me updated was very easy to follow how my creditors were handling the expectancy and was processed.
The best thing ever was my payments were always on time and now I am with Merrick Bank to finish my payments. Absolutely the best thing to happen which I started this year with you and you worked hard for me and I am very proud of myself for being able to pay when it wasn’t easy with other expenses. I have been able to handle my finances better as a retired person. Now all I can say is thank you for your help.
Carolyn **Thank you so much
Thank you so much for sharing this wonderful story! We are incredibly proud of you for prioritizing your financial health during retirement—it is a huge accomplishment. We are thrilled that our team and dashboard could help make the process smooth and joyful for you. Wishing you all the best moving forward!
Reviewed Dec. 11, 2025
Great program and excellent customer service team! Thank you so far for all your support! Program and application website very useful and user friendly! Recommend program to anyone who is struggling with their finances. Customer support very responsive and reliable
We appreciate you taking the time to share this. It is our top priority to make financial management accessible and stress-free, so it’s great to hear our website and support team are hitting the mark for you.
Reviewed Dec. 11, 2025
Professional. Fast service. Informative. Caring. Finally, FDR provides hope that offers an emotional redemption to the client. I felt heard the first day I made my breakthrough call for help. My debt matters were Tatum serious and quickly a strategic plan was in place to help me become debt-free within a realistic timeframe. PRICELESS!
We are honored by your kind words! At FDR, we believe that fast, professional service starts with truly listening to our clients. We are thrilled that our team could quickly put a strategic plan in place that fits your needs. Thank you for trusting us to help you resolve your debt matters.
Reviewed Dec. 10, 2025
FDR really helped me get out of the financial bind I was in. The process was very quick and easy. I had my loan direct deposited into my account the next day. I felt respected and not judged for having to take a loan out. I will definitely use them again if the need arises.
Thank you for leaving us a review! We're happy to hear you had a pleasant and smooth experience.
Reviewed Dec. 10, 2025
They been very helpful since day 1, very professional and friendly every time that I have questions or concerns. I been seeing a lot of progress with my debt. I feel better since they been working with my creditors, getting great results negotiating my debt
This is music to our ears! We are so glad to hear you’re seeing great results and feeling a sense of relief. Thank you for choosing us to help you reach your financial goals.
Reviewed Dec. 9, 2025
Freedom Debt Relief has helped me with the credit card debt that was beyond my ability to pay. They have helped ease my burden. I am forever grateful. I could not of accomplished this situation on my own. They have in less than a year, paid off 5 of my 13 debts. And saved me much interest. Thank you, FDR.
Thank you for the wonderful feedback! We are thrilled to hear that you’re feeling relief and seeing such fast results. We’re with you every step of the way for the remaining accounts.
Reviewed Dec. 9, 2025
I have been a client for almost 2 years and have never been able to see my dashboard. I have called so many times and its always the same 15 minute on the phone send screen shots sharing my screen. Then well we will get with IT and call you back. Then crickets no one ever calls. There is no customer services no takes responsibility. I would never recommend this company.
We are extremely disappointed to heat that your dashboard access issues have continued for so long. To help provide a better experience and resolution to this issue, we have assign an account specialist to review the issue further. They will be you single point of contact for the issue to prevent additional repetition moving forward.
Reviewed Dec. 9, 2025
Helped me slowly but surely lower my debts and have been very helpful along the way. I’m very happy with the service they have given me and in a year or so I shouldn’t have anymore debts to deal with and my credit score should but great again. Thank you.
This is fantastic to hear! Seeing our clients regain control of their financial future is exactly why we do what we do. Keep up the great momentum—that debt-free life is just around the corner!
Reviewed Dec. 8, 2025
Freedom Debt Relief has been great. Customer service is so good. They work with me, talk to me, and take the time to counsel me, even when I'm having a tough time. They answer every question I have. When you’ve gotten yourself in a bad spot, they can help you still pay the people you owe, so it takes that weight off of you, and they’ve helped me get that done. Some debts will take longer to pay, but it allows me to know that I'm doing what I can. They may not get 100%, but they're gonna get their money.
Thank you for the high recommendation and for trusting Freedom Debt Relief. We understand that the process takes patience, and we are glad we could be there to answer your questions and ease your concerns along the way. Thank you for choosing us—we’re right here with you until the end!
Reviewed Dec. 8, 2025
Freedom Debt Relief gave me all the information on the same day I applied. They gave me the app to download, where I could see the payments I’ve made, their progress on settling debt, so it keeps me on track. When I have questions, I just call or I send them a text and somebody reaches out to me, and would help me through it, so it made it felt better. I have peace of mind knowing that I'm doing something about my debt and that I'm gonna pay it off.
Thank you for the fantastic review! We are so glad that the dashboard and our support team have helped keep you organized and reassured throughout the process. We appreciate you taking the time to recommend our services to others.
Reviewed Dec. 8, 2025
I tried Freedom a long time ago, and the program worked out well for me, so I did it again. Whenever I asked questions, the representatives very promptly took care of it. I used a user-friendly app to track my progress. I don’t have any problems with it. I don't do much online stuff, so it’s good enough for me. When everything gets paid off, they would save me a lot of money and heartache.
Our team takes great pride in being responsive and supportive, so your kind words mean a lot to us. We are so glad we’ve been able to provide clear answers and help minimize the worry surrounding your debt. Thank you for the recommendation and for choosing us as your partner in this journey.
Reviewed Dec. 8, 2025
I had some personal matters of my own. I was in the hospital for pneumonia and other lung issues for three months. I got behind on my credit cards. I called Freedom Debt Relief, and they were very nice and helpful. I spoke with Matt, who was the best, made me feel extremely comfortable. I also heard about Freedom from others I know, and I decided to go with them because they were willing to work with what I could afford.
They offered me their service and gave me a quote for repayment every two weeks when I get paid, which fit my budget. It was just awesome. I just spoke with Matt about my problem. He reviewed all my bills and debts, told me what I’d pay every two weeks, and what would be taken from my account. It was perfect and fit my budget. He was very businesslike and an awesome person to work with.
It's been an excellent experience so far. It’s made a big difference in my life, gotten rid of a big load off my shoulders about catching up on my credit cards. Now I don’t have to worry because they’ve taken care of everything or are going to.
Wow, thank you for this fantastic feedback! We’ll be sure to share this review with Matt—he will be thrilled to know his assistance made such a positive impact on your situation. We are glad you felt supported every step of the way and appreciate you choosing us to help navigate this journey.
Reviewed Dec. 8, 2025
If you are prepared to deal with debt in a formal way and not have ongoing worries or pressure from debt collectors, Freedom Debt Relief is the way to go. We had an accumulation of debt that was significantly larger than what we could address ourselves, and Freedom Debt Relief is helping us pay it off.
They periodically let us know if they've successfully liquidated any of the debts, and if they have an issue with one where they need further help or instruction, then they contact us either through an email or a text or a phone call, or all three. If they get one, great. If it's not sufficient or we need to apply more funds to the debt to get it done, then we do that. They get the smallest debt out of the way first and move on to the next one until all debts are paid off. One of the things they also do is intervene and take care of the legal apparatus if one of the debt collectors attempts to sue us. So, I don't have to go to court or answer a summons. They handle it, so that's positive.
Thank you for sharing such a detailed review of your experience with us. We are thrilled to hear that our legal support has been a stress reliever for you and that the 'snowball' strategy is proving effective. We appreciate your realistic approach to the process, and we are committed to keeping that communication flowing as we work toward your financial freedom. We look forward to earning that 5th star as we progress!
Reviewed Dec. 8, 2025
I heard about Freedom through the VA. I've just started working with the guy at Freedom, but I've already learned a lot more about different things that I wasn't aware of. He was very nice, cordial, knew a lot of information. Communicating with Freedom was a lot easier than I expected.
It is great to hear that the program has shed light on new aspects for you! We strive to make the process as educational and easy as possible. Thank you for the 5-star review and for recommending us to your friends!
Reviewed Dec. 8, 2025
Freedom Debt Relief are paying off two of my credit cards. They got one card down, the bigger one, but the smaller one is the problem. I have faith that they’ll get that fixed since they fixed the first one. If they need to let me know something, they tell me to go to the dashboard. They usually call. I get a different person every time, but it doesn't matter who it is. They give me the exact guidance and great information. They're been on the ball with everything. They always tell me to keep calm, be patient, and it will work out, and it does work out. They're really good.
Congratulations on resolving that first account! We’re thrilled to hear the program is working for you and that our team has instilled confidence in the process. We’re here whenever you need us.
Reviewed Dec. 7, 2025
I was financially in a hole and needed help getting out, so I decided to seek help with Freedom Debt Relief. I gave them seven accounts, and then they worked out a deal. I gave them $246 every month to pay off the bills. I’ve been in the program for a little bit less than two years, and they’ve taken care of my debts. They made it easy for me to get my debts erased and worked within my financial means. The representatives were professional and friendly. They let me know every step of the way what's happening. I just wanted a better explanation on how to navigate the website and dashboard.
Thank you for sharing your journey with us! We are thrilled to hear that the program has successfully relieved the weight of debt and that our team provided the professional support you needed. We also appreciate your honest feedback regarding the online dashboard; we are constantly looking for ways to improve our user experience, and your input helps us do just that. We are honored by your recommendation!
Reviewed Dec. 7, 2025
You don't have to wait to speak with someone - Someone answers right away - No waiting - Everyone is very intelligent and very courteous - I have two settlements and really feel good about this company - I'm working with Justin.
Thank you so much for the 5-star review! We are thrilled to hear that you’ve had such a positive experience with Justin and the rest of the team. We know your time is valuable, so we always aim to answer quickly and get right to work. Congratulations on your two settlements!
Reviewed Dec. 6, 2025
One of the bigger bills that was supposed to be worked on was $207. The money that I agreed to pay, Freedom was also taken out of my checking account. Both of these were taken out of my checking account, which has put me in the negative and it’s the first of the month. I cannot buy my groceries. I cannot pay any of my bills because of the negative in my checking account.
We are incredibly sorry to hear about this situation. We understand how critical this is, especially at the start of the month. We are assigning an account specialist to reach out as soon as possible to help.
Reviewed Dec. 6, 2025
It's a journey and it taking some time and patience. Credit scores has dropped but to be expected. However I am pleased with the company so far already. 1 settlement is already done. I was a little impatient but, it's a slow process and increasing your funds will help to aid with settlement and shorten your payment time. It's a start and a new path to get out of debt.
We appreciate your feedback and your trust. It takes a lot of patience to navigate this process, but we are glad to see it paying off with your first settlement! We’re here to support you every step of the way until you reach your goals.
Reviewed Dec. 6, 2025
Outstanding Company and had Great Relations with them helping me with My Debt. Would Highly recommend them. Appreciate helping me get Better with my Debt and Financial Situation. Can be counted on to keep in touch with their Clients and explaining the Process to the Clients. Thanks for all that You do helping people in need with Financial Problems and the worry with how to fix everything. Can’t Thank You Enough for sticking with me and helping me through a rough time in my life. I feel so much better with knowing that I’m on the road to recovery and getting out of Debt.
Reviews like this are exactly why we do what we do. Helping clients overcome financial worry is our top priority, and we are so glad we could be there to support you. We wish you the very best as you continue on your road to financial recovery.
Reviewed Dec. 6, 2025
I am beyond thrilled that I worked with FDR who worked tirelessly to settle my heavy debt on credit cards and they have a wonderful staff. The amount of savings saved me from serious stress as a senior who lost her job after 23 years at the same job without an IRA or pension and was living on CC. I am also grateful to the professional and patient staff whom I need to contact occasionally and always returned my calls or emails. I will always recommend Freedom Debt Relief to anyone struggling with serious debt. Thank you from the bottom of my heart!
We are deeply touched by your story and so incredibly grateful that we could help lift this burden for you. Navigating a major life transition after 23 years is never easy, and we are honored that you trusted us to help you find financial peace of mind. Wishing you all the very best!
Reviewed Dec. 6, 2025
FDR said they settled one account, yet 2 weeks later, I got a notice from the company that they just sold my debt to a collection company. If this had been settled, then they could not have sold it. I have tried to send this proof to FDR but have no way to upload the documents nor to forward the emails to them. I am frustrated!
Thank you for bringing this our attention. We want to make sure this is addressed completely, and an account specialist will be reviewing your settlement and reaching out with an update soon.
Reviewed Dec. 6, 2025
They were very clear on everything, they were helpful to me to make sure I understood the ins and outs of debt. They kept in touch either by email or phone, text. I appreciate the manner in which they took to help me get my debt paid. I would recommend Freedom Debt to anyone who really needed help on their debt.
Thank you for sharing your experience! We are so happy to hear that our communication and support helped you reach your goals. We appreciate you choosing us to help handle your debt.
Reviewed Dec. 6, 2025
Easy and fast. The agent was very understanding of what I wanted and needed. They didn't sell me anything I didn't need and what was my best way to fix my credit, the best cards to keep and which ones not to easy payment arrangement to accommodate my situation.
We really appreciate this feedback. Our team prides itself on transparency and listening to your needs rather than selling you things you don't need. We are thrilled that we could find a solution that works for your financial situation.
Reviewed Dec. 5, 2025
I found everyone that I had worked with was, always respectful of my needs and they always had my concerns and doubts eased. My debt was consolidated into one loan to which my debt was considerably lowered. Everyone was pleasant and answered all questions. They were available to me anytime I needed them and always helped me to see things with an understanding that I could understand.
It is wonderful to hear that we were able to considerably lower your debt and simplify your finances. We pride ourselves on being accessible and transparent, so it means a lot to know we hit the mark for you. Thank you for trusting us with your financial future!
Reviewed Dec. 5, 2025
I was not told the whole truth when I entered your program and it seems that you are not taking care of the debt relief in a timely manner. I will be making my last payment in March, according to what I was originally told. I am not totally disappointed, just unhappy with where I am at.
We appreciate you bringing this to our attention. It is never our intention to leave a client feeling unsure or unhappy with their program assistance, and an account specialist will be reviewing your program and reaching out to soon to address you concerns.
Reviewed Dec. 5, 2025
The process was simple, the team was professional, helpful and always courteous. Whenever I called to inquire about a mailing or account, I was met with nothing but kindness and immediate assistance. Legal questions are always handled quickly. I found it extremely easy to upload documents and submit additional payments as required. The whole process from beginning to freedom was seamless.
Congratulations on reaching 'freedom'! We are thrilled to hear that our team was able to provide the professional and kind assistance you deserve. We strive to make every step—from document uploads to legal questions—as seamless as possible. We wish you the very best in this new chapter!
Reviewed Dec. 5, 2025
Had a truly great experience with Freedom. Thank you for keeping us on the road of financial freedom. They were always available at the times I called or emailed. Thank you for directing us to go with Achieve to finish our debt reduction. We are truly blessed to be able to get this done and taken care of.
We appreciate the wonderful feedback. Our team strives to be available whenever our clients need us, so it’s great to hear we hit the mark. We are glad we could guide you toward the right solution with Achieve to complete your debt reduction goals.
Reviewed Dec. 5, 2025
Freedom Debt Relief served me a great deal! They come very highly recommended for anyone who might be needing debt relief. Living with debt is like walking around with a ton of bricks around your neck. I tasted and trusted the process here, and I can boldly say that I am a sure witness!
Thank you for sharing this! You are absolutely right—debt can feel incredibly heavy. We are honored that you trusted the process and allowed us to help lift that 'ton of bricks' off your shoulders.
Reviewed Dec. 5, 2025
Very friendly and helpful. Explained everything thoroughly to where you could understand it without difficulty. They called the next day to make sure I did not think of any questions I had not asked during the call the first day. They made sure that I had access to the app site.
Thank you! We believe that a good follow-up is just as important as the first call. We are happy we could get you set up on the app successfully.
Reviewed Dec. 5, 2025
I appreciate all the employees I spoke to about my account. They were always professional, pleasant, and knowledgeable. They were able to settle my accounts and clear my debt fairly easy. Thank you and have a Merry Christmas and a Happy New Year.
This is wonderful feedback to receive! We are incredibly proud of our team, and reviews like yours remind us why we do what we do. We are glad we could help you clear your debt efficiently. Wishing you a wonderful holiday season and a prosperous New Year.
Reviewed Dec. 5, 2025
Very happy with Freedom Debt Relief. Overall handling of my accounts, any issues that arise and communications are good. Agents really listen, are very attentive, thorough, and kind. Struggling with debt is a tough life experience and stressful. Freedom Debt Relief has helped ease the stress! Feel I am going in the right direction financially.
We are thrilled to be part of your financial journey! It means the world to us that our communication and support have made this process less stressful for you. Thank you for choosing Freedom Debt Relief to help you get back on track.
Reviewed Dec. 5, 2025
Totally not satisfied. I called to change the date to withdraw my first deposit and the rep stated that she couldn't because my account was suspended due to my checking account not being valid or non verifiable. She told me in that case the funds wouldn't come out. A few days later I got a notification that the funds came out of my checking account. I'm not happy at all because this is suppose to be a financial debt relief company and they just caused me financial stress. My checking account is now overdrawn. I wanted to move the deposit date for a reason.
We certainly wish your experience had been better. We're moving quickly, and a specialist will be in touch shortly to find a resolution.
Reviewed Dec. 5, 2025
You have not paid off the bills as we agreed. Legal actions will be my next option. I was told 2 bills would be paid off. I would appreciate a follow-up call. It's amazing how the calls stop when there was no follow-through. I am hoping to hear an explanation from someone.
We take this feedback very seriously and want to address your concerns. An account specialist will be assigned to review your program and reach out to you soon.
Reviewed Dec. 4, 2025
So far I am pleased how they are handling our debts. They communicate well on email and texts about updates on how they are coming to agreements with our debtors. When I call due to a threat of an attorney they give me the guidance that I need which puts me at ease.
It is wonderful to hear that you are pleased with our progress so far! Our team works hard to secure agreements and keep you informed. Thank you for trusting us to handle your debts and for letting us know we are making a difference.
Reviewed Dec. 4, 2025
This is my first time using a service like this one that your company is providing. I'm looking forward to working with the team and improving my overall finances. Thank you for being able to help me consolidate my debt and get back on the right track with better credit.
We are so happy to have you on board! It is our privilege to help you get back on track and build a stronger financial future. Thank you for the kind words and for choosing our team!
Reviewed Dec. 4, 2025
When I was inquiring about a substantial loan to pay off my credit debt. I was directed to FDR. I signed up to consolidate my credit card debt. What I was told and how this has progressed was very misleading. I wasn't aware of a monthly negotiation fee of $155.00, to date I have paid $2480.00 towards fees not payoff.
We apologize for the confusion regarding your program structure. Transparency regarding our fees and how your deposits are applied is fundamental to our program. An account specialist will be reaching out to you soon to address your concerns.
Reviewed Dec. 4, 2025
I need to speak to Grace who enrolled me into the program and does not answer my calls. I receive 2 to 3 messages a day and it's driving me crazy. I'm disabled and not technically inclined and don't know what to do because I don't know who to contact or speak with according to my frustration.
We're sorry to hear communication has not started off well. Our Client Services team is available 7 days a week by calling 800-655-6303, and will be able to address any questions or concerns regarding your program.
Reviewed Dec. 3, 2025
Good service provided in handling my accounts. That's all I have to say at this time! I have used this service in the past and really recommend them to all that need help. If you have friends that are in bill jams, tell them to call FDR. They are always there to help!
Thank you the review! We are glad to provide you with good service again. Thank you for letting others know that we are always here to help with their financial needs.
Reviewed Dec. 3, 2025
FDR is helping me get rid of debt. The only problem I have is the cost being so high, the length of time to pay out debt, and the amount of fees they charge which I also think is too high. Seem to me more of the monthly money I pay should go towards paying off my debts and not for fees. But I will continue with them because I want to get rid of my debts.
Thank you for your honest feedback. We understand that the fees and timeline can feel like a heavy weight, and we appreciate you sticking with the process. We would appreciate the opportunity to discuss this more with you, and an account specialist will be reaching out to address and questions you may have about your program.
Reviewed Dec. 3, 2025
The process from start to finish was great. If you serious about getting ahead, this is program is for you. The company will do follow-up to ensure your comfortable. I am looking forward to seeing what difference this company will make. Great company so far.
We are thrilled to be part of your journey to get ahead! It is great to hear that our follow-up process helped you feel comfortable. We look forward to seeing the positive difference this program makes for your financial future!
Reviewed Dec. 3, 2025
This has been such a stress free way to accomplish our retirement goals and end our debt. We are so satisfied with the program and we have just begun. We were in such a dark place and we know now there is light at the end of the tunnel! Thank you FDR!
It is wonderful to hear that you are already feeling relief so early in the program! Helping you achieve your retirement goals and end your debt is our top priority. We look forward to being with you every step of the way.
Reviewed Dec. 2, 2025
We can't say enough about Freedom Debt Relief. The professionalism has been shown from the first call we had with the person helping with explaining how this will help us to setting up our accounts. We loved talking to every person especially since they are spoke English and they were all so friendly and understanding what we were going thru. The app was also very helpful and when I had questions it was simple to get someone on a call. Then Derick at Acheive was very friendly and informative. This process has been very simple and we are very thankful we chose this program. The only thing I would add is we wish you had a way to help us now get our credit back up. Thank you again
It’s wonderful to hear that our team—especially Derick at Achieve—made the process simple and treated you with the understanding you deserve. We’re glad the app was helpful, and we truly appreciate you choosing Freedom Debt Relief for your journey!
Reviewed Dec. 2, 2025
When I asked for my account to be closed the information I got was extremely annoying and they were now willing to provide an immediate confirmation of a request for cancellation. All they wanted was to charge my account so that they get money or create an inconvenience.
We apologize for the difficulty you faced when trying to close your account. We aim to make every part of our process seamless, including cancellation. We want to clear up this confusion and confirm your request right away. An account specialist has been assigned to assist.
Reviewed Dec. 1, 2025
I was very impatient with this process at first. I was also very doubtful about success in the time frame that was promised. However, so far, everything is going well. Negotiations are happening, a settlement has been reached. I am looking forward to the rest of my settlements and being debt free in a few years. The communication is great and the representatives are very courteous and helpful. All of my expectations are being met so far!!!
We are so glad to hear that everything is going well! Seeing those first settlements happen is always a huge milestone. We are happy to have met your expectations so far and will continue providing great communication as we work toward getting you debt-free.
Reviewed Dec. 1, 2025
One of the best. Very easy and functional. The people are very nice and informative. They helped me through a difficult time. Much appreciated! If you’re having financial difficulties use these resources to help you get through the difficult times..
We are honored that we could help you navigate a difficult time. Knowing that our process was easy to use and our team was there for you means the world to us. Thank you for recommending our financial resources to others who might need a helping hand.
Reviewed Dec. 1, 2025
I have never done anything like this, so my experience with all this is like I’m excited and happy to have Freedom Debt Relief help me with and put all my problems behind me and start making better choices on how I live and how to manage my money better because I don’t like to owe.
We are so excited to be part of this new chapter with you! It is wonderful to hear that you are feeling happy and motivated to put these problems behind you. We are fully committed to helping you manage your money better and achieve the fresh start you deserve.
Reviewed Nov. 30, 2025
I was at the bottom of my rope with all my debt -- poor choices I had made trying to keep a family going. I joined the program and am making progress but still do not understand why we have to continue to make monthly payments instead of taking one of the creditors and just finalizing the offer and closing it out. Program does save on interest but still feel a bit trapped, especially now that I have been laid off from my full-time employment.
Hi! We're sorry to hear there is some confusion about the payments in your program, and we are assigning an account specialist to reach out you shortly to see how we can help.
Reviewed Nov. 30, 2025
It took me a long time to finally get help with my debt situation. When I received a call from Freedom Debt Relief, I decided to listen to what they had to say. Cam was on the phone with me for over an hour, explaining the process and answering every question I had. Progress is easy to track and they are always available to answer questions. I never thought I would be in this situation and I was embarrassed that I needed help. I highly recommend this company. They didn't make me feel embarrassed or ignorant. The staff is very supportive. I am so glad I decided to work with Freedom debt relief. It has taken such a weight off my shoulders. My only regret is that I didn't do it sooner.
Thank you for sharing such a personal and powerful review. We are thrilled that Cam was able to spend the time needed to answer every question and put your mind at ease. Our goal is to make you feel empowered, never embarrassed. We are so happy to be part of your financial journey!
Reviewed Nov. 30, 2025
Everyone was great and helpful. I hope everything goes well with my debt relief. Can't wait to see and hear good news about it. It's time for me to sit back and not have to worrying about anything and let the professional do their thing. I would recommend people to listen to what they have to say to help them out.
Thank you for the wonderful feedback! We are glad we could help you feel comfortable enough to let us "do our thing." We appreciate you encouraging others to listen to our advice and look forward to serving you!
Reviewed Nov. 29, 2025
Too many issues to mention. I would never ever use this company again if I had it to do over with. The communication is horrible. Two of my accounts have gone to credit bureau that they promised me they would take care of. They are getting ready to attach my wages my credit is ruined and they’ve done nothing for me that I couldn’t have done for myself. I’ve had offers from credit card companies to settle. I’ve never ever missed a payment on what they asked me to do and yet now they’ve pushed me back a couple of years and getting this all paid up. I’m in a mess.
Thank you for bringing this to our attention. We take this seriously, and an account specialist will be assigned to reach out to you soon to help.
Reviewed Nov. 29, 2025
I am very pleased, they are very good with communicating. I have used a few debt management programs, but so far they are the best. I appreciate the time and effort they have spent talking to me and explaining so l can understand. I certainly would recommend them.
Thank you for the high praise! We are honored to hear that we rank as the best among the programs you have used. Clear communication is a top priority for us, and we are so glad our team took the time to ensure you understood every step of the process.
Reviewed Nov. 28, 2025
FDR assistants have been very helpful, informative, and respond quickly to any questions I have. This is a timely process but, it's easier than trying to make fluctuating high interest payments. I have a set bi-weekly payment plan that I can afford. Thank you FDR!
Thank you, Teresa! We are thrilled that you are finding the process easier to manage than high-interest payments. We are committed to keeping you informed and supported every step of the way on your journey to financial freedom.
Reviewed Nov. 27, 2025
This has helped me a lot. Each person I have talked with have been nice and helpful answering my questions. I have wondered how you pick each credit company to be first and they explained it to me. I receive a lot of emails from the company keeping me informed.
We are so happy to hear that our team has been nice and helpful! Answering your questions and keeping you updated via email are top priorities for us. Thank you for trusting us to help you on your financial journey.
Reviewed Nov. 27, 2025
It’s a great way to consolidate all your debt into one affordable payment and become debt free in a short period of time. Gives you extra money monthly. You can save for the future and rainy day expenses. Enjoy affordable monthly payments that won’t hurt your bank account. In my program I will be debt free in 48 months. Two years before my retirement.
We are thrilled that our program is helping you consolidate your debt and improve your monthly cash flow. Congratulations on setting yourself up for a worry-free retirement!
Reviewed Nov. 27, 2025
Have not heard anything in a few weeks. No settlements have been made. As far as I can tell, no creditors have been contacted. I have sent notices to them advising if pending charge off - still no contact other than “look how great we are” emails. What they tell you on the phone is not what actually happens, as far as I can tell.
We're focusing immediately on providing clarity for you. A specialist will be reaching out to ensure you have a comfortable understanding of the program.
Reviewed Nov. 27, 2025
The consultant was very kind and clear on everything that he was explaining to me. So I didn't have any issues understanding or knowing what was the next step. So it was pretty good. Everything was pretty neat. I finished the program because I got Achieve Loans. Freedom helped me a lot and it is a good way to back on track with your debt and save a couple of hundreds.
Thank you for this wonderful review! We are so pleased we could help you get back on track and manage your finances carefully, especially after the arrival of your baby. Excellent customer service and a clear process are our top priorities, and we're glad they made your experience positive.
Reviewed Nov. 26, 2025
The onboarding to the plan was super easy and all steps were covered on the call. The second call was mostly with questions from my end, but all were answered in caring and professional way. We did have a third call as well for extra questions that I had and I was able to work with the same person each time. Again, they were friendly, empathetic to my needs, and answered all questions I had with the utmost professionalism.
We truly appreciate you recognizing the dedication, professionalism, and empathy of our team! We're delighted that the consistent support made your onboarding process easy and answered all your questions.
Reviewed Nov. 26, 2025
You have been helpful and keep me informed. Brad has always been excellent and there to answer my questions. They have been respectful, honest, and have a good network of people who are truly willing to help. So to recap, thank you for working hard on my behalf.
We sincerely appreciate your kind words! Knowing that Brad and the team were able to provide excellent service—being respectful, honest, and leveraging a strong network—is truly rewarding. Thank you for recognizing our dedication and hard work.
Reviewed Nov. 26, 2025
When we made the difficult decision to acknowledge that we needed help resolving our debt we reached out to Freedom. The person that we spoke to on the phone that day was great - she assured us that we were making the right decision and to reach out to her at any point if we had questions. The first couple of months went by great, but then a situation arose that I wanted to speak to that original representative about. Although the representatives we spoke to on the phone offered to answer any questions - I wanted to discuss it with the person who signed us up. However - multiple voicemails and emails went unanswered by this particular person. To this day there has been no response. So yes, Freedom Debt Relief is a good program for structuring your debt however, don’t expect any personal, professional relationship with anybody you speak to on the phone. You truly become “just another number”.
We appreciate you bringing this to our attention. We're assigning a specialist now who will be in touch shortly.
Reviewed Nov. 25, 2025
I was in a situation where I maxed out on a bunch of cards and I had credit card debt. I was under a lot of stress. I went through what was available online and initiated a phone call, but then I didn't follow up with it. Freedom Debt Relief took the initiative of calling me back, and through my first conversation with them, I was put at ease with their approach. In discussing things with them, they made everything very clear. So, I went forward and enrolled with them. They had excellent follow-up, and they clarified everything. I'm completely satisfied.
When I enrolled, I put it on automatic payment every month to come out as a routine contribution. While I have a way to review my client dashboard, I normally don't do it. Any time I need to sign something, they're very good at giving me up to date emails. If any action is required on my part, let's say to authorize a settlement, I see it in my email and follow up. That's normally how I interact with them. Things are totally routine and automatic, and it's reduced my stress level about finances. It's not even a factor. I'm paying off a quite substantial amount and a number of cards. So, everything is great.
I've recently discussed things with them, and I've accelerated my graduation date by increasing my monthly contribution. I was a little unsure about the numbers and unclear about how that would work, but they've explained it to me in a way that I was put at ease and comfortable with the new arrangement. I'm totally pleased. I recommend Freedom Debt Relief.
This review truly made our day! It's rewarding to hear that our customer service, clear communication via email, and the ability to track your progress provided the peace of mind you needed. We are especially proud that we could make the process feel straightforward and help you become more organized. Congratulations on taking steps to expedite your program!
Reviewed Nov. 25, 2025
Enrolling to Freedom Debt Relief's program was pretty easy to do. I went online, put in what I could probably pay on a monthly basis, and how many cards I wanted to enroll at that time. Then they did the work on what could be adjusted, how long it could be adjusted, and what that timeline would look like. When I did have questions, people were available to call me back, and walk through anything. If I had questions about where payments were or what a payment was or why that payment was there, someone explained it to me online, where we were in the process on certain payments where we're in the process on some of the negotiations. So those questions were answered.
If I needed to log in and approve a negotiation once they reach a settlement or I get a notification or a text message, if I missed an email like, "Hey, we're waiting on you to approve a settlement," I would just go in and approve it on my phone and I would see it. Sometimes, depending on the settlement, it might be a phone call and I have to give a verbal approval for certain settlements. Sometimes it was an email. So it's just depending on what the card was or whoever was handling that settlement. It might have been a different process to negotiate it. Other than that, I would get a notification for each one.
One of my cards was going to be very difficult to close out because I've had that card since I was 18. It took the longest to settle and it's finally in the settlement phase now where I'm finally making payments on it. When I made the decision to do this with Freedom, my family thought I was crazy just because their whole thing is, "Well, it's gonna be negative," or, "It's gonna reflect on your credit score poorly." But at this point, I also have law school debt that I need to close out and I've got a daughter that is in school and I'm paying on her tuition. I've got to figure this out and balance it. At the end of the day, I'm trying to figure it out and what makes sense. I can't make all these payments on cars plus her tuition and everything else. This was a fragment of what we were paying on a monthly basis. I'm now on my last two cards out of eight, and I never thought that possible.
Thank you for trusting us during such a stressful time! Hearing that we were able to transform the overwhelming juggling act of debts and tuition into a feasible path is the highest compliment. We're proud of our team's diligence and are delighted with the cost-saving result you achieved.
Reviewed Nov. 25, 2025
I have two loans and two credit cards that I was drowning in and trying to figure out a fast way out of it. Freedom Debt Relief showed up on my feed and I read about it then put two and two together. I got on the phone with one of the representatives, and whatever I was missing, he enlightened me on whatever I needed to be on. At that time, it was the best choice to do, so I enrolled. At first, things were a bit overwhelming, but when I spoke to the representative, he told me exactly what to look out for and kept me in the groove. He told me what was gonna happen. "These guys are gonna call you. These guys are gonna bother you nonstop." He told me not to get clustered in myself and to bear with it. Sure enough, as time went on, everything engaged and fell into place.
I've completed the program, but before I got it going, my mind was all over. I was trying to pay every account that I had and at some point, I realized that no matter what I was paying, it was not hitting the principal. I was only paying the interest and I got to the point where I thought, "Okay, man. Something's gotta give.” I tallied up the four accounts I had going and saw what the program was going to cost. It was a couple dollars cheaper than what my payout was on. So, right then and there, I got four accounts in the program and they told me that it was gonna be less than what my monthly payment was. The representatives were really up to my level. It was great. For the stuff I didn't seem to understand, they got on the phone and we were clear.
It was easier for me when Freedom told me that, "Hey, you got to the point where we're gonna get you to Achieve where they're gonna flip it into a loan. They're gonna satisfy all the accounts. And then you pay off Achieve." That was cool. The only thing that caught me with Achieve was where if I went through the course with them, I would have been paying double the price. However, I saved up a couple of dollars on the side, whatever I was paying off on the cards, and when the program flipped over to the Achieve program, I called up one of their representatives and told them I would like to pay the balance off completely. The loan amount was 18 grand and by the time the payout was after the month, it would would have been 35 grand. Right there and then, that was a no-brainer. Why not pay it off if I can? So, I eliminated it, saved myself additional money and now, I'm able to breathe.
Personally, it was a great experience. Why? 'cause in the financial world, everyone's going crazy, thinking, "Hey, it's okay to get this loan. Hey, it's okay to get this credit card." At the back end, when no one's looking at percentage rates or even if we are looking at percentage rates, it's just human nature to go ahead and do it anyway. Sometimes we get ahead of ourselves.
We truly appreciate you taking the time to share your journey and your gratitude! Patience and clarity are core values for our representatives, and we are delighted that their guidance matched your level of understanding. Seeing how you've gained confidence, paid off your loan quickly, and reshaped your financial landscape is the best possible outcome. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2025
The enrollment was easy and simple. At the time, Freedom told me the program would take two years but it ended up being four years. The negotiations with the company could have been a quicker process. But I have finished the program and it helped me get out of debt.
Thank you for your feedback! It's fantastic to hear that our representatives provided seamless communication and that you have achieved the goal of becoming debt-free. We apologize that the process took longer than the initial estimate and value your comments on the negotiation speed. We wish you all the best!
Reviewed Nov. 25, 2025
Freedom Debt Relief provided a straightforward explanation of how the program works and that gave me some comfort. They are always in good communication and they reach out to me via email, text, or phone calls. I'd recommend them.
Thank you so much for this five-star feedback! It’s fantastic to know that our representatives made you feel well-supported through clear communication. We appreciate you choosing Freedom Debt Relief!
Reviewed Nov. 25, 2025
Using Freedom is is a big relief, because since I've been in the program, one debt was eliminated, and then the rest of them followed through. All of my questions were answered. If I have additional questions, then I can go online to my account.
We are delighted to hear that you've had such a positive journey with us, from the smooth start to seeing your debts eliminated seamlessly. Thank you for highlighting both the process and your positive interactions with our team!
Reviewed Nov. 25, 2025
I called Freedom Debt Relief and talked to them, and I liked the program. It was something I could manage and it made sense to me. It was very easy to sign up with the program. I could call Freedom on the phone or email them. I could also go on their website. It was very easy to see what was happening with my plan and my payments. It took me a couple of months or so to figure out what their charges were and what I was paying in and where it was going. The charges were more than I thought they were gonna be, but the rest of the plan worked perfectly. The program helped me get my debt settled. Now, I'm in a loan because we settled all my credit card debt. So, I'm paying off the loan, and I'm gonna try to get that into a program where it's less interest. But I've been very well. I have told some friends and my family members about how I paid off my credit card debt by working through this program.
Thank you for sharing your journey and for the wonderful review! We are so proud that we could provide a trustworthy path and that our program helped you over the past couple of years. Hearing that we put you on a pathway to regain financial control is exactly why we do what we do. We appreciate your confidence and your referrals!
Reviewed Nov. 25, 2025
Takes too long to negotiate accounts. Thought it was going to be settled faster. I know it’s a process but I’m thinking about switching companies so I can settle my debt quicker. I was referred to you by my friend thinking it was a great program to be part of but not happy it is dragging on.
We want to assure you that we're committed to your success. A specialist will be connecting with you very soon to help find a resolution.
Reviewed Nov. 25, 2025
My business was slow and I was in the buying trade, so I have to catch up with my bills. Unfortunately, I had to try to cut my bills down and pay my creditors, so I reached out to Freedom Debt Relief. They were very professional. They got me through the process, and they got me another company called Achieve. It's an extension of their company, so they took on the debt and they funded my program for me so that they can pay the credit that much faster. The program is supposed to run until 2029, but it came a little much shorter. So with the Achieve loan program, I was able to pay off the credit debt sooner than I anticipated. I'm just in the process of paying Freedom back.
Thank you for the perfect score! We are so glad we could help you navigate your financial challenges and settle your debt much sooner than expected. It's rewarding to hear that our team was highly professional and made the process seamless for you. We appreciate the feedback on both our program and Achieve!
Reviewed Nov. 25, 2025
Freedom Debt Relief does what they say they're going to do. Their enrollment process was very easy and their representatives were very informative, patient, very kind, and I felt like they knew what they were talking about. I can see our progress on my dashboard. We've already done three agreements and there's only one left. Freedom is taking care of things. As I get information, I provide it to them. They utilize it. It's given me peace of mind knowing that a company that has the tools and knows how to utilize them is helping us.
We sincerely appreciate you taking the time to share your journey! Bringing our clients peace of mind is what we strive for, and we're so glad you're feeling immense relief. It's great to hear that the dashboard feature is helping you track your successful agreements. Thank you for your confidence in Freedom Debt Relief!
Reviewed Nov. 25, 2025
My credit card was out of control. I signed up with Freedom Debt Relief, and they paid off the cards. They worked quickly and got rid of the bills that I really wanted to get rid of. The service was very good.
That's wonderful to hear! We're glad the swiftness and direct approach of our program met your expectations. Providing excellent customer service and seeing the progress you've made in such a short time is incredibly rewarding. Thank you for rating your experience highly!
Reviewed Nov. 24, 2025
I am so pleased with the customer service I have been providing. Thank you for all your hard work in resolving my debt. I was amazed by my resolution and couldn't find the right words to tell my enrolee how she made me feel. She had all the right words to make me feel like I had rdsolutil. That day was a day I will never forget. That day was "amazing." I hope she knows she made a difference in my life.
This is absolutely fantastic to hear! We are so proud of our team's dedication and thrilled that your representative made such a positive and "amazing" difference for you. Thank you for this wonderful feedback, and we will pass on the praise to your debt consultant.
Reviewed Nov. 23, 2025
Well I didn't know what to do with my cards payment every month, until I found the solution with Freedom Deft Relief, they been handling my situation in a excellent way, if you are going thru difficult situation just contact freedom. They'll help you with your problem, capish.
Thank you! We are so glad to hear that we were able to provide an excellent solution for your card payments. Our team is here to help others going through similar situations, just as you said! We appreciate you sharing your success story!
Reviewed Nov. 23, 2025
FDR - it's excellent program assisting people that are in deep debts and to understand to be a patient person to go through this program. The only thing that I wish is the program should be able to pay off the debt right away.. Just saying. Like I said it's a excellent program.
Thank you so much for your review! You are spot-on that the process requires patience, but we are here to support you every step of the way. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2025
Great service; I was stock in debt and they have helped me get back on track. I would recommend this program for anyone feeling anxious about their finances. Friendly customer service anytime you have questions and best of all they reduce stress in your life.
That's fantastic to hear! We are so grateful for your kind words and thrilled that we could help you get back on track and reduce your financial stress. Thank you for recommending our program!
Reviewed Nov. 23, 2025
I was swamped in debt, and I had to do something. I went looking for names of debt relief companies and picked Freedom Debt Relief. I called, and they explained the program to me. I gave them the names of the companies I wanted consolidated for them to help. They did their part on it while we worked out how much I would pay monthly after they totaled all the debt.
I like that they are very easy to contact. I could call them at any time or go online. But because you don't pay anything, you go into credit debt. You don't really pay your debts until Freedom Debt Relief works out a plan with your creditors so your credit rating drops a lot. They should somehow try to not make you fall into so bad credit ratings. But other than that, I would recommend them to people who are in bad debt.
Thank you for your honest and detailed feedback. It's wonderful to hear that our consultants were thorough, accessible, and provided a workable plan with fantastic support. We recognize and understand your concern about the short-term impact of the negotiation process on your credit score. This is a challenging but necessary part of achieving significant debt reduction, and we strive to be transparent about this trade-off upfront. Your feedback on mitigating this impact is noted as we continuously look to improve our service. Thank you for your recommendation!
Reviewed Nov. 22, 2025
Everything is great so far, but when you enter a debt relief or debt settlement program, it often lowers your credit score at first. That can feel frustrating, but it’s part of how the system works. Hopefully I have a plan to restore my credit score. It was almost perfect until I started the plan.
We appreciate you sharing your experience. You are absolutely correct—an initial dip is a standard part of the process, but the payoff is worth it! We're here to support you every step of the way as you execute your credit restoration plan.
Reviewed Nov. 21, 2025
The team at Freedom Debt Relief is doing a great job right now. I had them consolidate my debt, and I was impressed that the rep explained everything thoroughly and to the point. He did an excellent job. The payment plan is excellent too. Freedom is working on my debt and once everything gets done, it'd be great. They helped me out tremendously, and I'd recommend them to couple of my home boys.
What a pleasure to read! It's rewarding to know that the ongoing support and your structured payment plan have already alleviated a significant amount of financial pressure. We are grateful you chose us and are here to support you every step of the way!
Reviewed Nov. 21, 2025
A huge weight has been lifted off my shoulders since I started my relationship with Freedom Debt Relief. I no longer receive calls from debt collectors. I can sleep at night without worrying about what is going to happen. One of the best decisions I ever made!
We are so happy to hear you are no longer dealing with debt collector calls and are sleeping soundly! Eliminating that stress is exactly what we strive for. Thank you for trusting Freedom Debt Relief!
Reviewed Nov. 21, 2025
Freedom Debt Relief offered me the best rate on the help they were giving me. So, I signed up with them. Everybody who helped me so far through this journey has been absolutely incredible and kind. Nobody's been judgmental and so far, the program's negotiated me way down. So, I am grateful for the help they've given. The communication with Freedom's reps has been been super easy, along with I've been able to access my information on the app. Emails and text messages have all been very clear and super useful. I love the text messaging option for confirmation on negotiation options and that has been my favorite part. I've had people ask me about the best way to consolidate their debt or to get help negotiating down their debts, and I've recommended Freedom Debt Relief to them.
I started seeing improvement on my credit score right off the bat as soon as I made my first couple of payments, which was awesome. My score has already grown 100 points and it's been a year. So, that's been a huge benefit of working with Freedom. They're considerate, given the touchiness of the situation, and they are easy to utilize if you just stay on your payments. If I have problems, my questions get answered quickly and concisely. Everyone's always really easy to understand and they know their business.
Thank you so much for this wonderful review! Hearing about your 100-point credit score increase and how our compassionate team and clear communication (especially the text feature!) helped you reach this huge milestone is incredibly rewarding. We are honored by your trust and your recommendation!
Reviewed Nov. 21, 2025
Good Job so far, I thought settlements would move faster. Excellent feedback with good customer support. When I ask questions I get prompt answers to all of my questions. Will continue to make my payments and hope settlements will speed up. So far a good experience.
We're glad to hear you've had a good experience so far and that our team is providing excellent support and prompt answers! We certainly understand your hope for faster settlements and are continuously pushing toward the best possible resolution for you. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2025
My debt consultant told me everything that was gonna happen and what to expect, and then got me started. I do my payment every two weeks, and it is something I could afford. The customer service is pretty good. Other than my credit score dropping, I can afford my bills again.
Thank you for sharing your detailed experience. We are pleased to hear that the initial consultation clearly set expectations and that your bi-weekly payment plan is manageable. Regaining control of your financial obligations is our primary goal, and we celebrate that success with you. We do note your comment regarding the initial credit score dip, which is a common, though temporary, aspect of the debt relief process. Thank you choosing Freedom Debt Relief!
Reviewed Nov. 20, 2025
Freedom's reps explained that they'd negotiate my debt and get it reduced. They asked me how much debt I had, then they went over each debt and said they would reach out to my creditors, but they wouldn't do it until a certain time. So, the creditors would not be liking that. Aside from that, I got a portal which shows me who they're in negotiation with and where it's been settled. Right now, my creditors are calling me and saying that I'm still reliable and that I don't have to work with Freedom. But I told them that I don't have money to pay them and sooner or later, they will work with Freedom. Other than that, I would tell others that that the program will make a change and make you feel better. Once you get started, you'll be excited to know that all that interest will be reduced. They work with credit cards and they're good for that, but they don't work with personal loans.
Thank you for sharing your positive experience! We are so pleased to hear that our representatives provided thorough explanations and patient support in negotiating your debts. We understand that dealing with creditors can be challenging, but we are here to support you every step of the way. We are thrilled to see the positive impact our program is having on your outlook!
Reviewed Nov. 20, 2025
Freedom makes it easy to help us with our debt. They're very helpful. Every time I call, they help me. They answer my questions that I need to be answered. Their app is very easy to use and you have all the information on there. I'm happy with the experience. The program helped me out a lot because it gave me the freedom to not be so stressed out about debt.
We deeply appreciate you taking the time to share your success story and recommend Freedom Debt Relief! Hearing that we've been able to free up your finances and reduce your stress means the world to us. Wishing you continued financial stability!
Reviewed Nov. 20, 2025
Freedom Debt Relief is the the best way to go. Everything was good with them. I always got a call saying that they fixed one debt, and that they were working in another one. I was satisfied with the payment plan and I recommended them to others.
We are delighted to read your feedback! Ensuring clear, regular updates and a tailored payment plan that suits your specific needs is a priority for us. Thank you for recognizing our team's effort and quality of service.
Reviewed Nov. 20, 2025
Freedom Debt Relief kept their word. They followed through with everything that they stated, so I was happy with that. My debt consultant was professional. She was handling her business and answered all my questions. The program has helped me tremendously. I got my financials back on track. If you need some help and you're tired of not getting sleep at night, give Freedom a call.
What a terrific review! We are so glad we could be the solution you needed. Thank you for trusting us and for your strong recommendation to others facing financial struggles!
Reviewed Nov. 20, 2025
I did what I needed to do with Freedom Debt Relief so I can get my finances under control. Any time I've called them, I've gotten great service. I would recommend them.
We are thrilled you chose Freedom Debt Relief to get your finances under control! It’s our goal to provide great assistance, and we’re happy to know we hit the mark. Thank you for your high recommendation!
Reviewed Nov. 19, 2025
Everything is moving along smoothly, rapidly, I was referred to Freedom Debt Relief from an attorney who thought this would be a better route to take for my financial situation, I am very happy with the progress they are making for my situation. I would highly recommend to friends and family.
Thank you for the five-star review and the high recommendation! We are happy to be working on your behalf and are pleased to hear about the positive progress you've seen.
Reviewed Nov. 19, 2025
I love the way that Freedom that communicates. I miss my first deposit by 2.00 dollars, I called the customer service they guided me on how to handle it. They texted me a new link on how to have the deposit resent. Freedom gave me a second chance to correct the error, and stay on the right path for debt relief.
Thank you! We're thrilled we could help you navigate that issue quickly and keep you on the path to debt relief. Your success is our priority!
Reviewed Nov. 18, 2025
After being on hold on three different occasions, with the second rep telling me I need to speak to a resolutions department agent but that they were closing soon and to call back. When I did call the next day, the hold time was long and I was disconnected again. Today, I spoke with an agent named Sylvia who didn’t seem like she wanted to transfer me to the resolutions department and asked me several questions which made me repeat myself again. She had a more aggressive tone and didn’t seem empathetic at all to my situation, she literally let me know if I didn’t have the minimum deposit by tomorrow to call back and then speak to resolutions to cancel my program.
Thank you for sharing your feedback! We take this seriously, and an account specialist will be in touch shortly so we can better understand how we can assist you.
Reviewed Nov. 18, 2025
I'm very happy with Freedom Debt Relief. The program helped me a lot with my credit score, to pay off my other credit cards. My husband wants to try to see if they can help him as well because I'm recommending him this company. Between them and another company that I initially checked out, they gave a better deal so I went with them. So far, their communication is very good. I want to make sure to have the money on my bank account, so that way, Freedom they can take off the monthly that we agreed. Recently, I called a couple times to ask them about a credit card company, Apple Federal, which is the last debt I need to pay off. The proposal they got me was $8,000 something, but I only owe them $5,000. But the point of hiring Freedom Debt Relief was to pay less than what I owe, not more. So I want to go to the bank and see if they can help me with that.
We appreciate your feedback and recognize your initial concern about the cost relative to specific debts like the $5,000 you mentioned. Hearing that your experience was 'mostly positive' and led to successful debt payoff and credit improvement means a lot. Thank you for your trust!
Reviewed Nov. 16, 2025
Freedom Debt Relief reached out to me regarding the program. The rep went into detail about the goals and the objectives, and what I will achieve after everything is finished. That convinced me, and I gave it a shot. They've been doing very good. I'm still making payments and I'm still kind of tight but after everything is concluded, it will be good. The only disappointment I have is one of my accounts was skipped. I have two Capital One accounts. One was included in the program, but the other one was skipped for some reason. Capital One had to take me to court and I'm doing payment on that right now, so it's affecting me. But besides that, communicating them has been easy.
Thank you so much for this thoughtful review and for recommending Freedom Debt Relief! We are delighted to hear you've had a mostly positive experience and we're committed to helping you achieve a positive financial outcome. We appreciate your optimism and look forward to celebrating your completion!
Reviewed Nov. 16, 2025
I used Freedom Debt Relief previously and went with them again. They negotiated all my debt to get it stopped. I pay them a monthly fee that they would then use to settle with the credit card people. The previous rep was excellent and the one that I have now is just as good. They've always gotten back to me if they weren't able to answer the question that I already had. I moved to the state of Florida which has different rules and regulations. Freedom Debt Relief was able to provide me an attorney that I needed for one of my debts, and they did great on that as well. I've already recommended quite a few people to Freedom Debt Relief. They've been doing exactly what they told me that they were gonna do. There's not ever a surprise and if there is something that they need me to do, they either call or email or text me.
Thank you! We are thrilled to hear that you've had such a consistent and positive experience with our debt consultants, past and present. We know relocating can add complexity, so we are especially proud that we could provide the legal assistance needed to adapt your program to Florida's regulations smoothly. Excellent and reliable customer service across calls, emails, and texts is a cornerstone of our operations. We appreciate your trust and are delighted you’ve already referred us to friends!
Reviewed Nov. 15, 2025
I was with another company and I was very dissatisfied with it. I found Freedom Debt Relief then I called and talked to them. I liked the way their program was set up and I decided to switch everything to them. Freedom is much better that the previous company I had. They gave me a set amount that I would need to pay each month and they didn't keep calling and telling me I had to pay more. It was a set amount and my settlements were paid out of that money. Everything was paid out of what they told me in the beginning and it was less than what the original company told me by $100. My program runs for 36 months and things got started a few days after signing up. But after a year, I was offered a loan to pay off my debts. So, I took the loan and they paid off my debts. Overall, I had an excellent experience with Freedom Debt Relief and I would highly recommend them.
Thank you so much for the glowing 5-star review and for recommending us! It's great to hear we were significantly better than your previous company. Providing a consistent, lower monthly deposit (and saving you $100!) is fantastic news. We are so happy you were able to settle your debts with the loan option and exit the program successfully and quickly. We wish you all the best!
Reviewed Nov. 15, 2025
They're great and helpful. I'm so thankful for Freedom Debt Relief. I was impressed with how easy it was to be able to give them all the the credit card and account information, and let them do their thing. I like the service.
Thanks for the wonderful review! It's fantastic to hear that our consultants were so helpful and that the simplicity of the process stood out for you. Our goal is to handle the complexity so you can feel that huge weight lifted off your shoulders. We're thrilled the payment plan was reasonable and that you found our app and website so intuitive. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2025
I was seeking services to solve my credit card debt. I saw an advertisement about Freedom Debt Relief, so I gave them a call. The debt consultant called me and we talked for a while and he found out what I need and what I wanted to do and what I needed help with. We made a plan and they've been helping me pay my debt off since then.
We really appreciate your feedback! It's fantastic to hear that your interactions were pleasant and that our consultants were able to formulate a solid plan tailored to your needs. Our goal is always to deliver straightforward, high-quality service and minimize unnecessary communication so you can see real results. Thank you for your strong recommendation; we're here to keep guiding you toward debt freedom!
Reviewed Nov. 15, 2025
I'd recommend Freedom Debt Relief. They've got fast response. If I ask a question, I get a good answer. They're on point.
Wonderful! We love hearing that you were so satisfied with your experience. We put a lot of effort into being responsive and ensuring our customer service is top-notch. Thank you for the high recommendation—it means the world to our team!
Reviewed Nov. 15, 2025
Freedom Debt Relied was the only one that helped me. They were nice to me and I like the way that they take care of business. The service was cool. But they tried to get me to get a loan to pay it all off, which I can't do because I have somebody helping me paying this off. My funds were taken from me and I'm waiting to get it back. I didn't have debt.
We are delighted to read your review! Providing a professional, respectful, and pressure-free process is central to our mission, and we are thrilled you felt that throughout your journey. Your high praise for our customer service and the ease of using our website and app means a lot to our team. We're glad your deposit schedule worked perfectly for you, and we appreciate you choosing Freedom Debt Relief!
Reviewed Nov. 15, 2025
My daughter had used Freedom Debt Relief and was happy with everything. I needed help to get me out of debt and went with them as well. I'm very pleased with everything. My experience has always been very good, professional, friendly. They provide excellent service and I would recommend them.
Thank you so much for this wonderful review! We are honored that your positive experience began with your daughter's satisfaction and that you chose to place your trust in Freedom Debt Relief. We take great pride in our consultants being professional, friendly, and knowledgeable, and we are thrilled they addressed all your questions and concerns effectively. We are committed to helping you on your journey and ensuring your payment plan remains manageable. Wishing you all the best as you achieve financial freedom!
Reviewed Nov. 15, 2025
The signup process was pretty easy. I was in the program for five years. It always was easy to get to Freedom and their instructions were very clear.
Thank you for sharing your experience and for trusting Freedom Debt Relief for five years! We understand that debt resolution is a journey, and we are so pleased that you found our sign-up straightforward and our communication consistently clear and easy to access. Congratulations on seeing your hard work pay off. We truly appreciate your recommendation!
Reviewed Nov. 15, 2025
They explained everything good. They were always there if I needed them. I never had a problem reaching anyone at Freedom. It was a very good experience.
That is excellent to hear! We are thrilled that you found our availability and communication helpful. Providing timely and reassuring assistance is a priority for us. Thank you for your recommendation!
Reviewed Nov. 15, 2025
Freedom Debt Relief was a nice place with nice people. I'm finished with the program and working with Freedom was good. I liked it.
Congratulations on completing your program, Allen! Thank you for trusting us with your journey—we’re honored to have played a part in your success.
Reviewed Nov. 14, 2025
I was paying so much a month on my credit cards and I wasn't getting anywhere. I was going through Facebook one day, heard about Freedom Debt Relief and it's been a year today when I enrolled. I have the Freedom app and knowing how it works, it's really easy to check everything. I'm almost done with the program, and I'm getting my credit back on track again. It's finally going back up, and I just enrolled my husband. I referred him.
We appreciate this incredible 5-star review and strong recommendation! It's wonderful to hear that communication has been smooth and that the Freedom app is working well for you. Keep up the excellent work as you finish the program and continue your journey toward financial freedom!
Reviewed Nov. 14, 2025
Somebody referred me to Freedom Debt Relief and they've have helped me with a few cases so far. I've gotten two paid off, and two more are being worked on. The only thing is that one of the entities that I have a debt with seems to have sold it to somebody else. I didn't know that it came under another name and that was holding up the whole process. I got the new name from my credit report and sent it to Freedom Debt Relief, but I'm not sure if they followed through. I checked the portal and saw that it's still pending for them to reach out.
I'm not sure if they were supposed to follow up or if I was supposed to follow up, but they could have followed up to see who they were supposed to reach out to. It could have been my fault, but I didn't know until they brought it to my notice that the company that I owe the money to was no longer responsible for that. I can't really blame Freedom though. These things come up. Besides that, my interactions with the reps have been quite good, and my payment plan is comfortable. Overall, I'm happy with Freedom Debt Relief. I'm glad that they helped resolve some of my cases, and I may not have the credit score that I really wanted at this time, but at least I'm getting a lot of my debt resolved slowly but surely.
Thank you for the positive feedback on your debt resolution journey! We're sorry to hear about the confusion regarding a creditor update on an account. To assist we will have someone look into the matter and provide clarification. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 14, 2025
I let my credit cards go too far, and I could not pay them. I called Freedom Debt Relief and this really nice lady answered. I talked to her for quite a while. Then I've had a lot of them from Texas call me but I told them I already have someone. They told me they could do it cheaper but when they quoted me their price, they weren't cheaper.
I've talked to several others but the lady with Freedom Debt Relief seemed on the level. She knew what she was doing. She was so happy and generous, and she kept telling me what was gonna happen. I signed up and so far, I love Freedom Debt Relief. They are a great company to work with. The payment plan is great and I'm on autopay. They sent me a notice that they'd already taken care of one of the credit cards. They've got two more, and they said one should be taken care of in the next couple of months. That will leave another one then the big one. As long as I keep that payment up, they'll get through with this other quicker.
Thank you so much for this incredible review! Hearing that we’ve made a "life-changer" difference and given you "a sense of relief" is what motivates our team every day. We are very proud of the transparency and kindness shown by your initial consultant, and we're glad we could offer the best program value! Congratulations on clearing your first credit card debt! We are focused on resolving the rest and giving you complete financial freedom. We truly appreciate your strong recommendation!
Reviewed Nov. 14, 2025
Freedom Debt Relief has gotten me out of so much debt. It's taking a little while to get the payments and the negotiations going, but it's still the fact that my creditors have been willing to postpone as long as they can until they can get a negotiation. It's been an amazing experience. The rep was amazing in explaining the steps that I needed to take including when I get creditor calls. She explained who to speak with and how to inform them of what's going on. She was so informative, and if I've had any questions that I needed to speak with her about, I would do it directly. She explained what my payments were, my options for how many payments and the leniency on everything. She was outstanding.
Originally, I was skeptical about doing it but she was able to clarify so many things. I was on the phone with her for a solid two hours getting all my questions answered. She went through it thoroughly, made sure that I understood what I was doing before I signed anything and even submitted my first deposit.
With Freedom Debt Relief, you can get an amazing person that will help you understand what the program does, how it works, and your payment options. They'll tell you your monthly monthly. They'll have you verify everything that you want is enrolled in the program. They go over the accounts to clarify anything, and if it's not added, there are ways to add it. They'll also be able to say yes or no and they'll tell you beforehand so you're not getting your hopes up. They have so many contacts that you can call with help in any way, shape, or form for certain days and times. You can call about payments that you're gonna be doing, whether you need to postpone them a little bit like I have, or negotiating some of the payments so that it's not so much at once, but still getting it on time for those settlement payments that are coming up.
I've had days where I have it planned for biweekly payments but I've had issues where sometimes I can't completely make the payment because a big bill came out. They've been able to help me out and find different ways to make sure that I'm getting the payment on time for the settlement payment to be paid on time with the fees and work with me so that I can keep lowering my debt.
I overall love Freedom Debt Relief because it's been a great stress reliever. I know I have somebody there when I need to talk to them about something and knowing that there's not just either making the payment or being screwed. There are other options. Also, compared to what payments I was making to the payments that I'm making now, it's significantly less. I signed up for a total of four years because of how much debt I have, and I've hit at least four months.
This is truly fantastic feedback, thank you! It’s immensely gratifying to hear that your experience has been immensely positive and provided you with peace of mind.
We are proud that our representative provided the incredible support, clarity, and patience you needed, and that the financial aspect is proving to be justifiable and a huge relief. We appreciate you highlighting our accommodating service and look forward to celebrating your success when you complete your program!
Reviewed Nov. 14, 2025
I was in too deep in debt! I saw an advertisement from Freedom Debt Relief. At first I was worried if it was scam! I decided to call. The representative reassured me that this is NOT A SCAM at all! We put a plan together and I finally, for the first time I was able to put more food on my table. As I previously said, FREEDOM DEBT RELIEF has been there for me ever since I got in the program, they told me exactly what to expect. My credit score was going down, which they explained. FREEDOM DEBT RELIEF was able to negotiate my balance with 3 of many creditors within 9 months. At times, my Anxiety was high because, the creditor will call me. However, when this occurred, I immediately contacted FREEDOM DEBT RELIEF and we worked together and they gave me the necessary tools that I needed. This was great because FDR became my family.
What an incredible story! Thank you so much for sharing your honest experience, from your initial worry about a scam to the moment you realized you could put more food on your table. That transformation is why we do what we do.
Hearing that we've become like 'family' and that we were able to provide the support and tools you needed during moments of high anxiety is the greatest compliment we could receive. It’s a privilege to be there for our clients every step of the way.
Reviewed Nov. 14, 2025
There was some hesitation; however, the advisor was friendly, prompt, and attentive with delivering the best news ever to help me overcome my debt. I am satisfied, but nervous at the same time. My phone has not stopped ringing all times of the day by creditors.
Thank you for the positive review! Trust the process and trust your financial strength. We understand the initial period of creditor calls can be stressful, and we have additional information on how to handle them on your Client Dashboard at fdr.programdashboard.com/login or call our Client Services team at 800-655-6303.
Reviewed Nov. 14, 2025
Freedom Debt Relief helped me to pay off some bills. Everything was taken care of. I'm satisfied.
We appreciate you choosing Freedom Debt Relief! It's wonderful to hear you're satisfied with your program and we were able to help.
Reviewed Nov. 11, 2025
I’ve been with Freedom Debt Relief twice and they have done a great job in getting me out of debt, I would recommend FDR to anyone needing assistance financially, yes it has taken a while but it has made me more aware of taking care of my finances and not use credit cards.
This is wonderful news! Thank you for the five-star review and for recommending Freedom Debt Relief. We are so proud to have helped you get out of debt and build a stronger foundation for your financial future. Congratulations on your success!
Reviewed Nov. 7, 2025
Freedom Debt Relief walked me through all their program offers and how to navigate payoffs. I can reach out to their various contacts and found answers to questions that suddenly materialized. Great communication and sound financial strategies are assisting me to raise my awareness on current and future financial decision making with strong outcomes.
We truly appreciate your feedback! It is great to hear that you found our team members accessible and received clear answers to your questions. Our goal is to provide comprehensive guidance and ensure you feel supported throughout your debt-free journey.
Reviewed Nov. 7, 2025
They’re the best program I was glad to be associated with. Everything they did and recommendations in order for me t to achieve my financial success/independence was the right decision I made. Also great was my graduation date was early than what I expected. Keep doing what you do. Thank you.
Thank you for the high praise! Hearing that you achieved financial success and graduated early is the best compliment we can receive. We're thrilled to have played a part in your independence. Keep enjoying your debt-free life!
Reviewed Nov. 6, 2025
Glad I decided to go with Freedom Debt Relief to combine all my credit card debt and loan debt into one affordable payment. The people who handle my case are very good at what they do. I like the client dashboard; it shows you everything about your case, it keeps you up to date on what's going on.
We appreciate your positive feedback! It’s great to know our team is doing an excellent job and that you value the transparency provided by the client dashboard. We are committed to keeping you updated and simplifying your path to becoming debt-free.
Reviewed Nov. 6, 2025
I went overboard on credit cards several years ago. I started with another debt relief program in New Hampshire, but when I moved to Wisconsin, they were not licensed in Wisconsin, so they referred me to Freedom Debt Relief. I will be debt free in just over a year and all debts were reduced by up to 50% or more. They handled all of the work and kept me updated along the way. I have complete confidence in them and highly recommend them.
Thank you for your wonderful review and high recommendation! We are proud that our team's work and updates have given you such complete confidence in your path. Congratulations on your major debt reductions, and we look forward to celebrating with you at the finish line!
Reviewed Nov. 6, 2025
Very grateful for this company. I was in debt bad and I'm finally on my last payment. My rep worked with me and overall was helpful during this journey. I hope to not have to use them in the future but if I have to, I'll definitely come back. Highly recommend!
Congratulations on reaching your last payment! We are incredibly grateful you trusted us with your debt relief journey. We are so proud of your hard work and that your Representative was helpful throughout the process. Wishing you a debt-free future!
Reviewed Nov. 6, 2025
I have had a great team that's working for me to get my debts taken care of for me. I would recommend to my friends and family if they ever need some help with their debts. I appreciate the team that is working with me. They have stopped the creditors from calling every day. I give them a review everything they ask for one. I'm glad that I found them and went with Freedom Debt Relief.
This is fantastic feedback—thank you! We are delighted that you found us and that your team has been successful in getting your debts managed and stopping those creditor calls. We appreciate your continued trust and positive reviews!
Reviewed Nov. 6, 2025
Upon starting the program, I only paid 300 every other week towards the program so a total of 600 a month. Now I’m paying 800 a month and they’ve only settled three accounts out of nine and I am two years into the program. They charge fees right up front and they are heavy fees! Which delays progress! I wish I would’ve never started this program. Customer Service was rude to me on the phone a few times now. They were legal documents sent to me, I’ve uploaded into their site. I can honestly say this has been a horrible experience for me. I will never do this again, which is a good thing and Perspective. I have used National Debt Relief in the past and I would use them if I absolutely needed to again. I would not use Freedom Debt Relief so I have a comparison, between the two and recommend using National Debt Relief instead of Freedom Debt Relief.
With National Debt Relief I saw more progress and fees were collected at the end. They also took care of a lot of legal things with any accounts, and that was not a headache for Freedom Debt Relief. I had to deal with a few accounts that were legal, and that has been a headache! I’m paying them fees and everything else and instead of them handling things they have ME call the lawyer, ME call their other partners. I am moving fast to try to be out of the program soon sooner than later. But I am also paying $800 a month now, which I only have 300 a month in debt for. They refuse to lower the amount taken from my bank bi- weekly.
Overall, I gave him a two star only because it is helping me with my debt but other than that, I probably could’ve saved myself a lot of money handling it myself. Basically you let all your accounts go into collections before they do anything about it or negotiate on your behalf so your credit score really dips, my credit score has been hit for the last year and a half. I’m ready to see it, go back up but some accounts they only pay $10 a month on! So be aware of that!
Thank you for bringing your experience to our attention! We would like the opportunity to look into this further and help in any way we can. An account specialist will be in contact soon!
Reviewed Nov. 6, 2025
Freedom was a wonderful experience. There was always someone there to help me. The people were very knowledgeable and so helpful to me. Thank you so much. Freedom also told me about the transfer to the next step. They thoroughly explained what was going to happen next. I was very pleased with my experience.
Thank you for your kind words! We are thrilled to know our team was knowledgeable and helpful throughout your experience. We are here to support you every step of the way, and we wish you the best as you continue to the next phase!

Reviewed Nov. 6, 2025
The staff has always given me straight up answers to all my questions and most of all put me at ease. Thanks most of all how the staff members always puts the client first. Never sass. Always an explanation. I want to thank the whole staff. Thanks thanks thanks.
Thank you, thank you, thank you! It's fantastic to hear that our team's honest and detailed explanations have put you at ease. We appreciate your recognition of our staff's focus on client needs above all else.
Reviewed Nov. 6, 2025
This was the best decision I have ever made. Yes, it's been hard at times and I reached out to the folks at Freedom. They were wonderful explaining why things were happening and reassuring me I was on the right path. I can see the light at the end of the tunnel and every time a bill is resolved I am so proud. Thank you Freedom Debt Relief.
Thank you for sharing your journey! We are absolutely thrilled to hear that joining us was the best decision for you. It means a lot to know our team was there to provide support and reassurance during the tough moments. Congratulations on every debt resolved—we are so proud of your progress and seeing that light at the end of the tunnel!
Reviewed Nov. 6, 2025
From the very beginning of my journey with Freedom Debt Relief I was impressed and relieved. The customer service is courteous and professional. I would recommend them to anyone who needs assistance with getting out of debt. The pricing is fair. They will work with you on payment times and amounts. Overall my experience with Freedom Debt Relief has been both beneficial and educational.
What a fantastic review—thank you! We are delighted that your experience with Freedom Debt Relief has been impressive, professional, and beneficial. We are committed to providing fair pricing and expert assistance to everyone seeking a path to become debt-free.
Reviewed Nov. 6, 2025
I called my creditors and most of them are totally indifferent to to my problems. And most of them tell me to have Freedom Debt Relief notify them ASAP. And I had one tell me they don't deal with a third party. I called FDR and they were very polite and answered my questions.
Thank you for your review. We recognize that navigating creditor relationships can be difficult. We are glad our Freedom Debt Relief team provided the professional support and answers you needed. We are working diligently to secure agreements. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 6, 2025
To-date, my experience has been professional and feels as if we are moving in the right direction. We activated this contract in October and 2 accounts have been secured in that time. Hopefully, I will be debt free soon. Thank you to the staff for always responding fast and efficiently to any concerns.
Thank you for sharing your experience! We are delighted to hear your journey feels professional and that we've already secured two accounts since October. Our team remains committed to providing fast, efficient support to help you achieve your goal of becoming debt-free soon.
Reviewed Nov. 4, 2025
I feel that I am lowering my debt much more than I could have done! My only issue is that I feel that we should get a call from our Sponsor once a month to check in on you, and find out if we have any problems and give us a verbal update on how we are doing.
We appreciate your positive review and are happy to see your debt reduction! We note your suggestion for a monthly call. Our current policy is to send monthly progress reports via email, and Freedom Debt Relief's Client Services team is available 7 days a week at 800-655-6303 if you have any questions along the way. Thank you for choosing Freedom Debt Relief!
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