Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed March 18, 2020
Having you handle my debt has taken a lot of stress off me. I especially like the savings I will be having. Thank you for the work you do. Everyone I talked to was very courteous. This is important to me. Even though I have a problem you treat me with respect.
Hello Barbara! Thank you for your review! We are happy to hear that we can help alleviate some stress off of you! We want to see our clients succeed in a debt-free future! Keep in mind that we are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
Since from the beginning of my experience with Freedom Debt Relief, everything is going and taking me in the right direction, their experience with the clients all the way, they are helping me in every way and I know they will get the job done for me and some other clients.
Thank you for your review, Larry! We are so happy to hear about the positive impact our program has had for you! Keep up the great work! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
I chose this route to deplete my credit debt, which was taking over my life, along with other unforeseen problems. It was the best way to resolve the debt. I am so thankful for the people that helped me, from start to finish.
Hi Margaret! Thank you for your feedback! We are so happy we can be of assistance to you! We will be here with every step along the way and are available seven days a week. So if you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for being part of Freedom Debt Relief!
Reviewed March 18, 2020
Customer service was ridiculous every time I called. I would get completely confronted with completely different answers to everything I was trying to get help with. can't express the stress I've gone thru in the past year. Now it seems that since I got approved for this loan and every creditor can be paid which is wonderful and I couldn't be a little more at ease. It doesn't excuse what unbelievable stress I was put thru during this past year trying to get answers and basic questions answered by customer service representatives.
They need some serious help with training and common courtesy. Maybe even a little empathy for people who are just looking for help and trying to understand what is going on with their debt and basically their life at that time you FDR have it in your hands... I know finally things are looking up for me and I appreciate what is being done now???? Thank you for your service.... Sincerely appreciate your support and help finally at this point.... As always thank you again... Deborah **
This is certainly not the experience we'd prefer you to have in our program, Ms. Reynolds. We're are glad to hear a solution to your concerns became available. The purpose of our program is to ease the concerns of our clients; not cause them additional stress. From all of us here at Freedom Debt Relief, we wish you all of the best in your financial future.
Reviewed March 18, 2020
Excellent communication and service with phone call made on Tuesday March 17, 2020. I truly appreciated the response and modification especially during this virus crisis time. The FDR advisor solved my situation with not being able to make my deposit of 236 scheduled for March 30, 2020. Thank you.
Hi Cindy! Thank you for your review! We understand that this situation has impacted a lot of our clients and we want to be able to be of assistance. If you ever have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
As far as I'm concerned FDR was able to help resolved my issue. Thank you so much. In fact I have already recommended your company to some friends and acquaintances. Your specialists are so nice, accommodating and respectful with my current issues. Thank you again.
Hi Josefina! Thank you for taking the time to leave us a review. We are happy we can provide the assistance needed to you. As our clients are our top priority, so ensuring that you feel appreciated and respected is the main goal. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief! Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
Freedom Debt Relief has made this process so easy. I appreciate their hard work and the people are great to deal with. Turnbull Law has also been great. They are very nice people and very professional. I Thank you very much.
Hi Julie! Thank you for the kind words! We are happy we can be of assistance! We like to ensure everyone is receiving the best service and are educated on their program as much as possible to keep them successful! Best of luck with becoming debt-free!
Reviewed March 18, 2020
When I 1st signed up for this I was a bit skeptical about it but, I knew this was the best for my family. I'm glad we made the decision to do it because it was the best one we made & we are getting our family out of debt! I'm so happy & it's helping us so much!
Thank you for your review, Cecilia! We are so happy we can be of assistance to you and your family to help you become debt-free! We will be here every step of the way so if you ever come across any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
Although it is always a difficult decision to go for debt relief, we couldn’t be happier with the progress we have made in 7 mos. Every month I would make payments and the debt amount would not move. This has been a savior for us. Several of my debts have been resolved and now I don’t have to choose between groceries and necessities.
Thank you for your review, Wendy! We are so happy to hear about your satisfaction and your success thus far! Keep up the great work and if you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)65-6303. Thank you for being apart of Freedom Debt Relief!
Reviewed March 18, 2020
I think they are a good company to deal with. The employees are courteous and friendly staff. I would recommend this company to my friends. I have been pleased with the progress they have made negotiating my debts. I really like that they email with information instead of calling. I don’t always answer unknown numbers.
Hi Shirley! Thank you for your feedback! We are happy to hear that you are satisfied with our services! We like to ensure our clients feel comfortable and confident with us. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
Freedom Debt has been very helpful in helping me lower my debt and took a lot of stress from me. You would highly recommend this to a friend and or family member. It has also saved me money which I didn't have and my credit score is improving because of Freedom Debt Relief.
Thank you for your review, George! We are happy we can be of assistance! Keep up the great work and remember, if you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for being apart of Freedom Debt Relief!
Reviewed March 18, 2020
I've only been in the program for a few months and they have helped me greatly by putting me on the right path. Did you everything just as they say. Very impressed with them. The guidance that you get and the reassurance is extremely helpful.
Thank you for the kind words, Paul! We love that we can be assistance to you and want to see our clients succeed! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
My payment was $350. I accidentally added an account and payment went up to $507. When I called to remove the account added to bring my payments back down to $350. I was told my payments will remain $507. I cannot AFFORD that and it does not make sense why it cannot go back down!!!!
Hi Diana, We are sorry to hear that you are not satisfied with the service you received. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed March 18, 2020
I joined cause l had a few debt that it was hard for me to pay monthly as l am retired. I pay now much less than l used to and yet no problem to pay monthly. I recommend anyone with a lot of debts and big monthly payments to join this program.
Hi Radames! Thank you for your review! We are happy we can be of assistance! We are available seven days a week if you ever have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
I love Freedom Debt. They have truly help me with my debt. They’ve got three of my account settled. Working some more. I recommend this program to anyone. If you're truly trying to get out of that they can help with credit cards hospital bills.
Hi Maria! Thank you for your review! We love hearing about our client's success! Keep up the great work! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
I would recommend FDR to family and friends. They are friendly and very helpful, glad I got a call from Erie. He's there for me whenever I need him and he is very pleasant and polite, you have a great staff in Erie.
Thank you for the kind words, Anne! We strive to provide the best experience to our clients and want them to feel comfortable and confident with us. If you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
Every time I called FDR personnel is always ready to answer any questions I have regarding my bills. I'm very grateful to find help, Freedom Debt Relief. I'm not worried about how I can get through paying all my bills each month without getting behind. Thank you so much.
Hi June! We are so happy we can be of assistance to you and help alleviate some stress. We will be here every step of the way! Also, you can follow along with your success on your Client Dashboard at www.fdrclient.com. Thank you for being apart of Freedom Debt Relief!
Reviewed March 18, 2020
I had a debt relief service with Freedom and their consultant was very professional. Freedom Debt Relief turned things around. They provide excellent service.
Hi Gregory! Thank you for your review. We are happy to hear that you are satisfied with the service you have received. We are available seven days a week, so if you have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
My wife and I are coming to the end of a long road. It would have been a lot worse if it were not for FDR. We felt funny at first calling but it was the best thing we did. We could not have saved the money we have if we did this on our own.
Congratulations on all your success, George! We are thrilled to hear how beneficial the program has been for your finances. Feel free to lean on our team of professionals to receive updates concerning your program at 1(800)-655-6303 or go to the Client Dashboard at www.fdrclient.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed March 18, 2020
Very helpful and knowledgeable staff that put my worries at bay. It's embarrassing to be in this situation but they make it so much more tolerable. They're good at what they do for sure. I would highly recommend your service!
We appreciate the amazing feedback, Diana! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. Please lean on our team of professionals at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 18, 2020
I was on LendingTree and Freedom's number came up. I made the call and talked to them. I felt very comfortable with the way they spoke to us. The lady that originally got us signed up was really nice. She explained everything and answered any questions that we had. Overall, they’re doing really good.
Paula, welcome to the program! We are excited to get you started on this journey to financial freedom. If you ever have any questions, please reach out to us at (800) 655-6303, and our team of professionals will be happy to assist you. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 18, 2020
I kept seeing Freedom Debt Relief and I felt very comfortable with them, so I went with their program. I started in August and I’ve been making the payments. So far, one debt got negotiated and I'd get an email when something happens, but that's pretty much it. Nothing really has been resolved and nothing really has happened. I still get letters for one of my debts saying that Freedom Debt Relief people hadn’t really contacted my creditor. So, I just sent them an email a couple of days ago asking them what was going on. Also, I have one debt that was $500 and I have money in my settlement account to pay if off. But I don't know why Freedom Debt Relief hasn't paid and closed it off. In that case, I could’ve done it on my own.
Right now, I'm kinda blind, plus they’re not calling and communicating. I get emails telling me that they got one debt settled, which they were able to do, so my payments were going into that one. But it was my big one and I don't know why they didn’t take care of the small ones first. Other than that, I'm in the program for about seven months now and it’s helped me a lot financially. It’s helping me with the three debts that I have and I'm making a small payment for all three. They worked with me on the payment arrangement and it works perfectly for me.
Reviewed March 18, 2020
I've been working with FDR for consolidation of my credit card debt for two or three years now. I had the same rep for a long time but then now when I call, I talk to somebody else. Still, my reps have been very good and I like their advice and willingness to help. Anytime there was a question, I can always call them and they're there. They worked with me really well in finding the best option and choosing which way to go. I got excellent service.
Imelda, thank you for the positive feedback. We enjoy being able to discuss your account and go over options that best fit you. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 18, 2020
I lost my job so I was using my credit card and I fell behind. Freedom Debt Relief was very good and flexible. The payments I make twice a week, now that I even am working, are affordable. I did the lowest payments that I was able to do, which left me with money. Once I started working, I would be able to increase my payment, so that way, I’m able to pay the debt off sooner. They said by the summer of 2021, I would be done. Every person that I’ve spoken to was extremely helpful and very thorough. They will go over anything and everything with me. Each and every time I call, they will ask if they need to go over the client dashboard and if I have any questions. All the time, they are willing to sit there in discussion with me to a point. For anybody who happens to be in that situation, I would advise them to work with Freedom Debt Relief. I had a very good experience with them.
Michelle, thank you for your review. We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out, and becoming debt-free is the way to go! Please feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 18, 2020
I've been with FDR for over a year and their service is very good. They answered all my questions. But maybe there can be a little more contact. I got two more debts to settle and I haven't heard a thing about them.
Hi David! Thank you for expressing your thoughts to us. We are committed to supporting you through your graduation path. To track your progress, go to the Client Dashboard at www.fdrclient.com or reach out to Client Services for an update. Thank you for choosing Freedom Debt Relief!
Reviewed March 18, 2020
The rep from FDR answered all my questions. Even when I called back, they would answer more of my questions before I made any decisions. There was no pressure. While one of the settlements I got was not what I hoped it would be, they did tell me that Discover was the hardest to work with. That time, they had to up my amount taken out, which put me in a bind for a little bit. Still, everything they told me to expect and not to expect has happened. I’ve been very pleased.
Elizabeth, we are pleased we've been able to assist you along this way! Rest assured, you'll be debt-free in no time. We encourage you to continue using the Client Dashboard, since, it is a great tool to follow all updates with your program. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for trusting us and allowing us to help you on your path to financial freedom.
Reviewed March 17, 2020
The agents are very friendly helpful and informative. They answer your call questions and concerns. They make sure you understand the updates and changes you make to the program. Send to you email version on the changes that you discussed.
Rosamond, thank you for your valuable feedback! We appreciate you taking notice of how kind and helpful our team of professionals is during your time with us. Continue to lean on us in the future, if you have any questions or concerns. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2020
I am on a fixed monthly income and the Freedom Debt Relief Program was specifically designed to meet my fixed monthly income. FDR does state if you can afford to make an additional monthly amount month to finish the FDR Program within 24-48 months or earlier you can do so.
Monica, we love the positive feedback you have for the company! We will also be rooting you along the way to your financial freedom! You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed March 17, 2020
The communication with agents was excellent, helpful and comforting. The set up of the processes was thorough and useful, great support systems with easy access and good solutions to promote successful resolutions. Good settlement amounts and good affiliate companies with positive solutions.
Hi Ernest! It's our pleasure to be able to provide you with excellent service. We cannot wait to assist you with the future of your desires. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2020
The work that FDR has done for me is amazing. I have tried to do the same personally but it has never worked for various reasons. Thank you! They are efficient and very effective as well as staying their hands from harassing you.
Reynaldo, thank you for sharing your thoughts. We are so happy to hear that you are pleased with our services. If at any time you need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed March 17, 2020
I am so happy that I contacted Freedom. Michael ** was very helpful and knowledgeable about the program. He has followed up multiple times to make sure everything is working out. I would gladly recommend Freedom to any friend or family members struggling with debt and paying only monthly minimums and going nowhere. I look forward to working with them through the entire process. I have great faith in them!!!
Reviewed March 17, 2020
The plan is working, my credit score dropped 200 points the first few months but is recovering. The process of negotiations takes a while and it's hard to ignore the calls when the creditors call, I recommend signing up with the Law group associated with them.
Clinton, we agree that the creditor harassment can be tough to deal with at times. We do have tools on your Client Dashboard under program resources to help with creditor calls, we advise that you take a look there. If you are ever concerned about your account please feel free to call Client Services at (800) 655-6303. Thank you for being part of the Freedom Family.
Reviewed March 17, 2020
I appreciate that this company is around to help my husband and I out of debt! Though the process does take time to go through, we are so looking forward to not being so overwhelmed with a lot of debt and a lot of different creditors!! Thank you Freedom Debt Relief!
Julie, thank you for your review. We are so thrilled to have yet another satisfied client. We are glad to be able to assist your husband in this time of need, and if you ever have questions or concerns about your account with us please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!
Reviewed March 17, 2020
I wish I could have found out about FDR 10-15 years ago. The 1st two settlements are from BOA and AMEX, when I called them to notify them to get payments, "Contact FDR," both adamantly denied they would work with them! I expect Citi/Costco to be the next to either settle or like AMEX wastes going to collections and State of Alaska court system.
Kerry, thank you for your feedback. We are so glad to hear about your two settlements, you are just that much closer to becoming debt-free. If you need our assistance please call Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed March 17, 2020
I am very satisfied with the help that I received from Freedom Debt Relief. I would not of been able to pay off my debts without their help. I thank you for what you have done for me. They have resolve 3 out 5 accounts for me. I'm on a fix income and was no longer able to manage my credit cards.
Penella, congratulations on your progress thus far! It is so rewarding to hear about how we have impacted our client's lives and provided them with a way out of their debt. If you ever need our assistance please call Client Services at (800)655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed March 17, 2020
I had no idea how I was going to be able to handle all of the debt after my husband left. Corey from Freedom Debt, Is a sweet person, who informed me that help was available. He is a Godsend. Thank you Corey and thank you Freedom Debt Relief. Amy **/ Kittanning PA
Amy, thank you for the great review! We take pride in keeping our clients informed as we work with them towards their finances. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 17, 2020
I could not regret a decision more than my decision to sign up with you guys. I was never told the real impact this would have on my credit score and when creditors got serious I begged you to contact them - which never happened and I actually was almost sued before you took action. I would never recommend anyone do this. But now I’m so far and I have zero choice but to see it through.
Pam, we are sorry to hear that you are not satisfied with the results the program has provided. Unfortunately, a program such as ours could impact your credit rating, but the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. We would like an opportunity to speak with you to address all your concerns. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2020
Thank you all so much for your hard work and getting me back on track. This company is all about getting things done. You have proven that you care about your clients. And I really appreciate everything you have done!!!
Thank you so much, Christine. We truly care about our clients and love to provide you with constant support along the way. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed March 17, 2020
I have been working with the program for a year now. This is a great program to help you get your footing on your current debt situation. The customer service is great and do a great job of explaining how the program works.
Reviewed March 17, 2020
I’m very happy with the service that Freedom Debt Relief has provided me with regards to getting creditors off my back. I just wish that the process was going a little faster. The timetable notwithstanding, I would like to give the overall process a thumbs up.
Marco, we are pleased to see you are satisfied with the results of the program. Rest assured, our negotiators are hard at work to provide you with the best settlements possible. Please feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 17, 2020
I really dont know what to expect.. I have made all of my schedule payments.. Now just waiting for the first step of negotiations... Customer service is awesome. Every time I call them they go over and beyond to help me answer all my questions and put my mind to ease.
Melissa, thank you for the great review! We are happy to be your debt settlement company and are excited to see you complete the program successfully! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2020
I would definitely recommend FDR, to all my friends, if they would ever need help with their financial problems. Great service overall, great customer service. I am happy with the results so far. They provided a law firm to help me in any legal matters. Very approachable people, even if I'm deployed I got the help I needed. Thank you.
Leonard, thank you for leaving us such a great review! We will continue to work hard until all your debt is resolved, and you can be officially debt-free. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2020
I really enjoyed having Robert as my advisor and was very sad when he was replaced by a different consultant. While I have no doubt that Jessica will do an amazing job I wish I could have kept Robert. I knew I could always call him and he would either answer or call me right back. He walked me through one of the hardest processes I’ve had to undergo and he made sure I understood exactly what was going on and what would happen next. He is a great asset to your company! Thank you so much.
Welcome, Julie! We are happy that we have been able to make this experience stress free as much as possible. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed March 17, 2020
This organization is excellent. Since I have been enrolled in the program my debts have been reduced one by one and my credit score has gone tremendously up. I am satisfied and I highly recommend their services to anyone who has knee deep credit. They are professional and efficient.
Thank you, Lynette! We take great joy in providing our clients with exceptional service while reaching their goal of becoming debt-free. Please reach out to our client services department or visit your client dashboard at www.fdrclient.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 17, 2020
When we made the call to FDR, their reps were quite professional and it really seemed like they had our best interest in hand rather than them making money. We were able to qualify for a hardship loan because we’ve had some medical bills last year that put us in a kind of a bind. The process to get the loan was almost seamless. A lot of it was done online. Everything that we have experienced so far in the six or seven months with them has been exactly how they said it would go down. Every time we reached out to them, they always had answers for us. They were very helpful from the information standpoint. They’ve really helped us out.
Mike, it's our pleasure to be able to provide you with excellent service as we assist you with the financial freedom you desire. Rest assured, we will be here for us whenever you need us. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 17, 2020
My friend enrolled in FDR's program and told me about it. And so far so good. Getting started was not that difficult. Two accounts should be closed within a very short time, and another by midsummer. And then two are going to take much longer. The paperwork I forwarded the other day will probably take a couple of years, if they don’t take me off to jail in the meantime. That’s fine. As long as I can take my knitting needle.
Hi Marilynn! Thank you for sharing your experience with us. We're proud of what we do and with assisting you in becoming financially free! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 17, 2020
I learned to be a little bit more organized working with Freedom. I was messing up everything and they keep my credit in order. Their customer service was super good. I've recommended a couple of friends to them. They’ve helped a lot.
It's our pleasure, Claudia! We understand that becoming debt-free can be stressful, which is why we work hard to support you throughout this process. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 17, 2020
They are on top of all my requests. Every time that I have questions and I call them, they answer all my questions. Also, I feel very comfy with the payment plan they provided.
Andrea, thank you for sharing your feedback with us. We are relieved you find our program to be helpful with your finances. Feel free to reach out to Client Services if you ever need anything via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com.Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 16, 2020
Everything has been simple, just wish I could pay more and get resolved quicker. If I need to pay more I'll just increase that later. Hope the next accounts get a resolution soon. Can we get monthly printouts of our credit scores?
Hi Sperisen!Thank you for taking the time to leave us a review. We will glad to be able to assist you with updates concerning your program progress! Reach out to our team of professionals at 1(800)-655-6303 or go online to your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 16, 2020
The work that FDR have done to get my debts settled has been nothing short of wonderful. They have kept me informed throughout the entire time. I would highly recommend them to anyone and everyone that I hear could use this type of assistance.
Rupert, thank you for sharing your feedback! We are ecstatic to hear how well your program has been going for you! We encourage you to keep up the great work. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed March 16, 2020
So far things are starting to fall into place. I know it takes time and patience is important. Looking forward to my next settlement. At first I was not sure if I was doing the right thing by not paying my credit cards and letting Debt Relief take care of my accounts. My credit score did drop and that was scary since I have always had maintained a 750 credit score. But I knew I couldn’t pay all my credit card balances now that I retired and have less income. I don’t understand how I got into this debt and I am learning to budget more. It takes discipline but I’m learning.
We are happy to see your program is exceeding, Cleo! Although your credit may be impacted now, the great news is rebuilding credit is far easier to do than get out of a sizable debt problem. We can't wait to get you to the debt-free future you deserve. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed March 16, 2020
Called to adjust our payment with the hit of the Corona Virus. They were very polite and helpful in our time of need. They were very polite and answered all our concerns. We need more businesses like FDR. They have always worked with us since we have been clients.
Hi Chris! It's our pleasure to assist you! We take pride in being there for our clients any time a hardship occurs. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed March 16, 2020
I would recommend this to anybody who is having trouble. The people are very understanding. Thank you for being there in this difficult time. They keep your information private. They keep in contact with you throughout the process, helpfully understanding, kind full, helpful.
Thank you, Rick! We are so happy we can be of assistance to you as you complete your graduation path. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 16, 2020
I originally applied for a debt consolidation loan but instead was referred to Freedom Debt Relief. I was skeptical at first believing that my credit would be ruined. I was in the 700s but found it impossible to get my debt down even with extra payments to CC companies. Freedom Debt Relief has erased more than half my debt.
Well, a congratulations is in order, Graham! Great job, and keep up all the hard work. We love to provide our clients with amazing customer service while assisting them to a debt-free future! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 16, 2020
So far I am very satisfied with my experience. I look forward to the time when my accounts will begin to be paid. The initial enrollment time spent with my contact person, Shawn, was thorough and all my questions were answered.
Welcome, Barbara! We are very excited to begin this journey with you. We encourage you to use the Client Dashboard, since, it is a great tool to follow all updates with your program. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 16, 2020
Was not informed of the tax policy involving the banks and the loan forgiveness. Regrettably, I had to pay the IRS extra money due to the rise of income, People should be informed when there is an increase. Why does the bank reverse the loan amount as part of their tax agenda..
Hi Moises. Thank you for giving us your feedback. It is mentioned to our clients the possibility of receiving a 1099C for the amount saved during the program. If you would like to discuss this matter more in-depth or have any additional questions, please reach out to Client Services at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed March 16, 2020
Employees are always courteous and helpful. Anytime I’ve had to call in they have gone above and beyond to help my situation. I have been with the program for over 4 years and and would highly recommend Freedom Debt Relief to anyone.
Thank you for sharing your experience with us, Earline! Our team of professionals enjoy assisting you as you reach your goals of becoming debt-free! We are excited to finish what we started. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. And to regularly check your client dashboard! Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 16, 2020
I would recommend FDR to anyone that is struggling to pay the monthly minimum on several credit cards. FDR made it is easy to make one monthly payment and achieve my goal of gaining my financial freedom back. The whole process was easy and very clear what the expectations are in the program.
Hi Jennifer! Thank you for the kind feedback! We take pride in making sure our clients understand the steps and procedures needed for them to reach their financial goals. As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for being apart of the Freedom Family!
Reviewed March 16, 2020
I am pleased with the progress FDR has made on resolving my debts. They offer great support & advice during stressful times. They offer encouragement & advice. I am pleased to be working with FDR. I have recommended them to friends.
Thank you for your review, Clyde. We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 16, 2020
Debt freedom. They are very helpful By giving us for your mind of our debts fast on working out our creditors. Easy to talk to. They explain things very well. Willing to help us at any time. Take care of our needs.
We appreciate your generous review, Ms. Pierce! You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 16, 2020
I never thought that I would ever get this far or so quickly. Freedom Debt Relief helped me negotiate over $56K in credit card debts in just one year. I honestly did not think that it could be done. I saw myself being in debt for another 20 or more years. I was wrong. I’ve been saved financially and I’ve learned some real important lessons about credit along the way. Thank you so much. There’s not enough that I can say. I will be forever grateful.
John, thank you for giving us your feedback! We are so happy to see another satisfied client benefiting from the results of the program. Remember to reach out to us if you have any questions or concerns along this journey. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 16, 2020
We needed to cut back the bills because we're about to lose a bunch of money so we looked online and found Freedom there. All the credit cards we had plus everything to make me debt-free so I can retire in a couple of years was part of the program and we're about two years in it now. We have another two to three years but with only one or two long payments going into it. The rest of it seems to be taken care of. It's a is a long process. Sometimes, it feels grueling but we really appreciate Freedom's help. Anything I've asked about, their reps checked on and taken care of for me. Working with Freedom has given us peace of mind knowing that I can finally get rid of all my bills.
Thank you for sharing your experience with us, Dan! We cannot wait to get you to the debt-free future you deserve. We will continue to provide you with exceptional service. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 16, 2020
I was referred to Freedom by my son-in-law. I’ve been with them for quite a while and I’m very satisfied with them. They were very informative and very polite. They explained the payment plan to me and told me what my payments would be. They’ve been very helpful and taken a lot of stress off. My credit score has been changing.
Hi Barbara, thank you for your review. We are happy to be your debt settlement company and are excited to see you complete the program successfully! Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to becoming debt-free.
Reviewed March 16, 2020
I've been with FDR over a year now and their reps have been really awesome to work with. They explained every step of the process. They've been helpful and they put my mind at ease.
Thank you for your review, Ms. Larsen. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you have any questions or concerns, please contact Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed March 16, 2020
Everything is doing good with Freedom Debt Relief. I always got the answers I needed from their reps and it did not take very long to get signed up. My husband has been with them for four years already, and they are about all finished -- his last payment is in August. The payment plan that was provided was good. It helped people get out of debt and then still pay their bill. The only problem I had with it was that it did not end when it was supposed to. I thought that we start out with a certain amount and then pay them more. It supposedly only took 46 months, but it seemed like it has taken a little longer -- especially when we added more money to it. But, maybe they know what they are doing, and I don’t.
Thank you for your review, Ollie. We look forward to helping you reach your financial goals! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 15, 2020
I was made to feel like I have a true chance to get out of this debt hole in a reasonable amount of time and will have a good chance of having good credit in 3.5 years again. I lost my job and half my yearly income and am glad that someone made an effort to help me during this time.
Thank you for your review, Ms.Cook! We are sorry to hear about the circumstances that led you to our program, however, we are honored to be apart of your debt-free journey. If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 15, 2020
Very kind to me always. I’m very satisfied with this. It’s god sent for relief of all the stress of debt. Thank goodness for all the people at Freedom for all they do to help people like me. Thanks again!!!
Thank you for sharing your experience with us, Joy. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2020
I received a letter from one of my creditors and I called and spoke with a Freedom Debt Relief Representative. And she told me to fax the letter to your company fax number, she was very informative, patient and answered all my questions with kind consideration! Thank you so much!!
Thank you for your review, Ms. Wilkins! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Original Review: March 15, 2020
Updated on 03/02/2021: I have no complaints at all. My experience has been nothing but positive. My settlements have been good and have been coming faster than I thought. It is great knowing that I will be debt free. I would recommend FDR to anyone that wants to be debt free and have peace of mind.
Original Review: I've been in program for such a short time. It's too early to tell but so far experience has been good. I'm sure I will feel better once the phone calls stop and I see my first settlement on my way to be debt free. I will keep up my account so you can do your job. Thank you.
Thank you for your review, Kenneth. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 15, 2020
My experience is very positive. My husband didn't want to do this. He was skeptical. So far everything is going very good and everyone that I have talked to personally has been great. We are looking forward to doing this.
Welcome to the program, Donna! You are in good hands and we will begin to work hard to obtain great settlements on your accounts. As we begin your journey, please remember to utilize your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2020
Since day one with your company always been told one thing and it be something else. Very POOR customer service and would appreciate a phone call from ceo president of the company. There are a lot of issues complaints that I feel needs to be addressed.
We are sorry to hear that you are not satisfied with the results the program has provided, Mr. Wallace. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed March 15, 2020
I've found the people I have communicated with to be very helpful, reassuring, answering all of my questions in an understanding, courteous manner. I do not hesitate to ask any questions I may have, they have definitely lowered my stress level. I am so happy I've enrolled in their program.
Hi Ella, we appreciate your generous feedback! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. f we can be of any assistance to you, please contact Client Services at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 15, 2020
I had "Freedom Debt Relief. This past Friday I spoke to a nice gentleman on the phone who informed me this would be my last payment. I’ve been using freedom debt relief for the past 3 to 4 years. After I hung up the phone with him I get an email stating that I have a another year left of payments. I am absolutely distraught and upset by the lack of communication and the horrible way Freedom Debt Relief has conducted my debt resolution.
We're sorry to hear your experience in our program has not been consistent, Mr. Morano. Our goal is to greatly support our clients, no matter where they are on their Graduation Paths. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs.
Reviewed March 15, 2020
As always FDR personnel were very helpful, she understood my request and did in a fast and simple way. Extremely satisfied. Thank you for the work and effort. I feel that FDR is really doing a fantastic job. Thanks once again.
We appreciate your feedback, Mr. Garcia! We will be rooting you along the way to your financial freedom! If you have any questions or concerns, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2020
The representative was very helpful and empathetic. I needed information about legal documents for dismissing my lawsuit and I was given the contact information for the law firm representing my case. I was able to contact the law firm and my case will be settled. I have two more payments to the plaintiff. Thanks for your help.
Hi Rebecca! Our main goal is to support our clients no matter where they are with their graduation path. We will continue to be there for you every step of the way. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2020
This was one of the scariest things for me. Not making my payments. I was so nervous. But Freedom guided me on how to deal with my creditors. They were great at making me feel better about the situation I had gotten myself in. Losing my second job put me in a position I never thought I would be in.
Hey Sharon! We are thankful we were able to step in and assist you when we did! We understand this is not an ideal situation for any of our clients, but rest assured, it will get you to the financial future you desire to have. As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief!
Reviewed March 15, 2020
It was awesome dealing with the Freedom Debt Relief consultant. It was really easy, nice and smooth. Everything was really upfront and explained really well. Any time I called, there was always somebody that answered the phone rather than go through a million messages. I have been with them for a little over six months and there's definitely a lot less stress with them. I’ve been able to pay my debt off a lot quicker and have gotten my credit score back up a lot quicker.
Hi Sara! It's our pleasure to keep our clients informed of all the different options there is when deciding to become debt-free. We are glad you found an effective solution. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 15, 2020
Freedom Debt Relief has been fantastic. I got things in the mail from National Debt Relief and I read their procedure. I wasn't really excited about the fact that at the end you owe them $3,000. With Freedom Debt Relief, it's all included. When you're finished, you're done -- makes a big difference. So this one is a lot better for my purposes. I was treated very nicely. The person I spoke with have answered all of my questions and made sense to me, and then I got the welcoming package which in writing, spelled everything out. And what was particularly helpful was that they gave me an address and phone number to give to creditors so that they wouldn't be calling me. I started out with eight creditors and in less than a year I'm down to three because they negotiated the rest. I'm very excited about that.
Wow, Patricia! We couldn't be more thrilled! We are so glad you are satisfied with the results provided by the program. Keep up the great work! In the future, if you need anything please reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed March 15, 2020
Freedom Debt Relief is awesome. It’s a blessing and I’m so grateful. I have recommended them to other friends of mine, fellow employees, and so forth. I have a four-year deal with them and their reps are always helpful. I usually don’t give high ratings to anybody, but Freedom just been there for me and I haven’t had no issues. They took care of payments as they come in. I’ve dealt with different issues and billings. I put them through and Freedom processed everything. It is a relief. You can breathe and you can live.
Hi Regino! We are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. We are so excited to see you to a debt-free future. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed March 14, 2020
Everyone I spoke to was so helpful and informative. Thank you all for the courtesy you show your customers. It's hard to find today. Being there for me when the credit card companies call me., Something I was fearing, but your specialists calmed me right down.
It's our pleasure, Debra! We look forward to assisting you through this journey to financial freedom, and we will be here whenever you need us. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on this journey to a debt-free future.
Reviewed March 14, 2020
Everyone has been great to me! Patience with my hearing loss & failing to supply vital info on the first interview. I've sent a letter to all my accounts to let them know I'm in a hardship program with Freedom Debt Relief. Thank you, CIE
Hello, Charlotte! Thank you for allowing us the opportunity to assist you to a debt-free future. Our team of professionals will be there for you every step of the way. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 14, 2020
It is such a relief to know that finding financial relief is so easy. Just make your payments! FDR does the work. Yes the phone calls in the beginning are extremely annoying. But they eventually go away. And watching your debt decrease is the best!!
Hi Hollie! Thank you for taking the time to give us your feedback. We definitely understand how stressful this process can be so please lean on our team of professionals at 1(800)-655-6303 or hop on your client dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed March 14, 2020
The customer service rep was very helpful and did not make me feel like an ass. I had a woman last month that was so nasty I hung up and called back to talk to someone else. The young lady I talked to was great.
Hi Mary! Thank you for sharing your experience with us. We are so glad in the end we were able to provide you with great service. Let us know if there is anything you need in the future. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 14, 2020
FDR has done everything that they said they would do. They have been so supportive of me. I would recommend them to anyone on any day. If you have a debtor that is difficult FDR handles those situations very well too. Thank you FDR for helping to alleviate my stress.
Lexie, we appreciate your excellent feedback! We enjoy what we do in assisting our clients to financial freedom. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Please lean on us if you have any questions or concerns at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future!
Reviewed March 14, 2020
Freedom Debt Relief has been wonderful. They have been very helpful from the very beginning. They have explained everything to us and have answered all of our questions throughout. If we have any worries or concerns they are there for us. We would recommend them to anyone who needs help with out of control debt. You don't have to deal with it alone!
Welcome aboard, Ronald! We are glad our service provided to you has been exceptional. We will continue to be your advocate towards a debt-free future. Continue to lean on our team of professionals at 1(800)-655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 14, 2020
I am pleased with FDR. The process of trying to stretch money to pay bills, at least the minimum and not really reducing the balance has been going on for years. I am ensured that accounts are negotiated at less interest so FDR and I can pay off my debt. I am sleeping soundly, thanks to FDR.
Hi Dell! Our team of professionals can't wait to reduce your debt for less than you owe. Rest assured, you are in great hands! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 14, 2020
I was scrolling online and I came across Freedom Debt Relief. I did my homework and read. Then I called someone and he talked to me forever. But I didn't mind because he was letting me know everything that I needed to know, like how long the program was probably gonna take and how long it was gonna take before my first card gets settled. He also explained to me about the dashboard and how it works. He was very knowledgeable about everything that I needed to know. We also worked out a payment plan that is affordable for me which is pretty nice. I like the fact that we can add another card if we have to. I can go online and do it on the dashboard, which I did. It's very affordable.
They've started helping me out and I'm grateful for that. At first, I was stressed out because I saw my credit ratings go down and then I got all these phone calls which is another thing that the rep and I talked about. He had me redirect everything to a different address and phone number. But they did warn me that it was gonna be stressful in the beginning. Plus when I started seeing that they started negotiating several cards, I started getting really happy about that. Overall, my experience is awesome.
Zoranda, thank you for sharing your experience with us. Our clients must have insight into what the process is throughout the program. We understand how hard taking the first step to a debt-free future can be. As you continue, utilize your Client Dashboard at www.fdrclient.com, to check for updates and alerts concerning your program. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 14, 2020
I had some credit card debt I wanted to take care of. FDR was emailing me proactively so I enrolled with them. I had three credit cards. They settled all the accounts. One of them is almost paid off. One of them had just started. The negotiation phase is completed. I’m still making debt payments. The only difference is I’m making one to Freedom Debt Relief instead of three to the credit cards. Overall, FDR did a good job.
Michael, thank you so much for sharing how our program has positively impacted your finances. We are super excited to get you to the financial future you deserve. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 13, 2020
From the beginning of my conversation, with your representative I felt comfortable, and felt he was trustworthy. All questions were handled professionally and all account information discussed thoroughly. I would recommend Freedom Debt Relief to my family and friends, if they were in a debt situation, and needed trustworthy professional help. Thank you.
Barbara, thank you so much for the fantastic feedback! We love what we do in assisting our clients with options that best serve their financial wants. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future!
Reviewed March 13, 2020
This company has really been great with helping me clear up my credit card debts. I would recommend FDR to all my friends and family in need of their services.??? 5 thumbs up. I am so happy with the results that I have received thus far.
Marnita, we are overjoyed on how the program has benefited you! Keep up the great work and stay committed, you'll be debt-free in no time! As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for being apart of the Freedom Family!
Reviewed March 13, 2020
Recent activity with a Credit Union activity action prevented a lawsuit and/or garnishment. This was very good. While the reduction was less than 50%, I'm sure negotiators faced a staunch adversary and pleased this large item was settled. Again, it was settled damn efficiently.
Reviewed March 13, 2020
I called recently and had the pleasure of working with Amber. I had several questions that she enthusiastically helped me with, no generalizations. Exact math with her trusty calculator. She was articulate, helpful, and friendly. And she was the most knowledgeable rep I have spoken with in 3 years. Thank you Amber!
Thank you, George! Our team of professionals love to provide you with as much assistance as possible as we guide to a debt-free future. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 13, 2020
I am pleased with the progress so far. Need to get through the next few months to finish my journey. Can't wait for the day my debt is gone. I'm getting older and dont want a debt hanging over my head. I would recommend this to everyone.
Hi Margaret! Keep up the amazing work, and we are sure you will be to your goal in no time. Let us know if we can be of assistance as you continue with us. Our team of professionals can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 13, 2020
Very courteous group of people and very professional in dealing with clients. Only wish the companies we must deal with for paying off our bills, could be notified sooner and the phone calls could stop. Very annoying and they act like you have not contacted them.
Hi Charlene! We certainly understand how frustrating creditor contact can be. Rest assured, our negotiators are hard at work on your behalf. Please reach out to Client Services to get a more in-depth way to handle those calls. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed March 13, 2020
I lost my job and I could not pay all my debt. Somebody invite me to Freedom Debt Relief and their reps have been great. However, one of them told me he would get back to me, but up to now, I've never heard from them. The process is slow, too.
Hi Aikins! Thank you for voicing your concerns. Rest assured we are hard at work obtaining the best settlements possible on your behalf. As long as you stay committed to your schedule deposits, we are sure you will be satisfied with the results. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 13, 2020
Freedom Debt Relief works well and it helps me a lot. Any time I had a question or any problem, they communicated well with me. It solved my debt problems and I really liked it. The only problem I’m having is that I thought I was done in January. When I called in January, they told me to call in March. I then called yesterday and they couldn't give me an answer. The girl I talked to looked into it and she went to talk to a manager. She said she would have it escalated because she thought that it looked like I should be done when she delved into my records. According to my records, I should have completed the program already, which I did it for four years. She then told me to call back in two more weeks. They still took out payments on Friday, but I expected that.
Hi Karol. Thank you for taking the time to give us some feedback. Rest assured, we will get you to your graduation path in no time. If you would like an update on your account or discuss this matter more in-depth please reach out to our team of professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 13, 2020
Freedom Debt Relief was very fast to do everything and David was very good. I did my quick evaluation online and then he called me back. We went through everything and in less than 24 hours, we had everything settled. That timeframe for the process to get started was good. The payment plan is great too. I've been with them since July of last year and there are two or three of my accounts being closed out now.
Wow, Steven! You'll be debt-free in no time! Keep up the great work and rest assured we will continue to guide you to financial freedom. Remember to keep track of your success on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 12, 2020
Had a very good experience and everything was great. Would give it 5 stars and tell everyone who needs the help to apply and try it out. Hope that this helps get thing going and everything works out for the best.
Shauna, we are glad we could give you an experience worth mentioning. We value our client's feedback and so happy you are satisfied. Reach out to us at (800) 655-6303 or at support@freedomdebtrelief.com, if you ever have any questions or concerns. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 12, 2020
I was drowning in debt with my credit cards, got so I was worried about paying my City taxes that were due so join Freedom Debt Relief and right away they helped me, I now have 2 cards being paid off and one more to go a big load has been lifted off my shoulders and a great feeling.
Reviewed March 12, 2020
Only been in program a short period but so far feel a relief. Glad I can look on dashboard and see progress. Glad I feel I can reach out and speak over phone or chat online if I have a concern or question.
Linda, thank you very much for the kind feedback. We can't wait to get you started to a debt-free future. Continue to lean on us as we guide you. You can reach us at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 12, 2020
I wholeheartedly would recommend your organization to a friend! The service has been great and customer service has been fantastic. Very informative, very polite and courteous each time I call or email. I look forward to continuing my experience with your organization.
Thank you for your stunning review, Richard. We take great pride in being able to fulfill our client's financial needs. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 12, 2020
Every thing was and is great. I am working hard to settle all of my debts. The workers at Freedom Debt are great. I work well with them. Thank you for all of your help. I call the customer service whenever needed and they are always a great help. Working hard to pay off debt is important and I will succeed at being debt free.
Thank you for your review, Tommy! We will be by your side to help you get all of your accounts settled and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 12, 2020
Updated on 09/14/2020: I have been very happy with the quality of service that I received from Freedom Debt Relief. They have been very supportive in helping me and keeping me posted on how the process was going. This has allowed me the time to work on other projects that need attention. I cannot say enough good things about the support from Freedom. I am most grateful and continue to recommend Freedom to people I know that need help.
Original Review: This has been the best help I have had. Freedom took all the pressure off me and handled these accounts beautifully. I was left feeling great about getting out of debt, without demanding companies hounding me all the time. I am feeling so good about getting my credit score up. I could not have ever done this myself. I am able to focus on other debts related to my husband's Parkinson's disease and paying for his meds. without using credit cards. That is what got me in this mess in the first place. I want to thank everyone who has helped me through this really hard and trying time. I will recomend Freedom to anyone and everyone. Thank you again from the bottom of my heart.
Hi Fay! We are so happy we can be of assistance to you in your time of need! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 12, 2020
Since day one the experience was crystal clear. The attention and explanation was A+1. So far everything going well. I would like to tell everyone about this experience. Another very important thing, all this service had been in my language Spanish. Thanks. Blessings.
Thank you for your review, Victor! We are so happy to hear that you are satisfied with our program! We want to ensure our clients feel welcomed and confident. If you ever have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 12, 2020
I love the way Freedom is talking to my creditors and handling everything. They continue to update me on any changes and settlement offers. I'm looking forward to completing this program and starting my credibility again. Thank you for all your assistance!
Thank you for your review, Ron! We are happy we can be of assistance to you! If you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for being apart of Freedom Debt Relief!
Reviewed March 12, 2020
Very good user-friendly...couldn't be happier. I like the communications online. It helps knowing everything is ok. Great at keeping me up to date with info about my account. Always there when I need to call and ask questions and very helpful.
Reviewed March 12, 2020
I trusted what Freedom Debt Relief said and went with them. The sign up process was very easy and quick. I talked to a rep, found out what I can forward on my monthly payments, and I signed my paperwork. Everybody I've talked to has been so helpful, polite, and eager and willing to help us.
Hi Dorthy! Thank you for taking the time to leave us a review. Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. We're excited for you to start this new journey and we wish you nothing but great success throughout your debt relief program! If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 12, 2020
Freedom did everything that they said they were going to do. Their rep Sonya is a very great employee and she is very helpful. I can call her and she’d get on my problem. I’d recommend Freedom Debt Relief to anybody.
Rex, it's our pleasure to provide you with excellent service! Feel free to spread the word about the amazing options we offer to financial freedom! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 12, 2020
I had too much debt. I reached out to Freedom Debt Relief to try to get it all consolidated and to try to get that debt paid off. My consultant was really good and went over the stuff that I needed to know. They were really good in what they do and how to use different programs. So, whatever the consultant told me was the way it was. They also worked really well with me on an affordable payment plan where I could pay it. I pay them. They take the payment out. They haven't hassled me. And then it just goes, and they pay them out for the collectors, and they get the money. I would get it paid off fast if I paid more money, but I do what I can do. They work with me good with it.
Hi Dennis! Thank you for taking the time to leave us a review! We are so happy we can be of assistance to you! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! You can give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 12, 2020
I’m starting to go into my second year with Freedom Debt Relief and so far, I love it. 4 cards have been closed out and my credit score is super up, which I’m super-excited about. The representatives have helped me out too. They helped me understand a lot more of everything and what’s going on in between the months. There will be some times when I feel like I’m putting money into this and nothing is happening. But then sure enough, I’ll get a settlement agreement where I feel like, “Yes, finally!” The reps have talked to me more about it and helped me understand. Then even when I checked out the videos that were recommended to me on my email, those helped a lot. So far, I’ve been feeling pretty confident about it.
Jesus, congratulations on all your success so far! We are glad we provided you with an effective solution that assisted you in the financial future you desired. Please feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 12, 2020
I talked with Casey from Freedom Debt Relief and I liked what he had to say. Signing up was very simple and easy and it didn't take no time at all. I’ve been mostly working with Casey and I’m on my last settlement now.
We appreciate your Feedback, Herbert! We're so happy to hear about your success in our program! Keep up the great work! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
Everything you do is great. Getting a settlement with my creditors is the purpose for using your company. Everyone is very friendly and eager to help us in anyway. Thank you for all you’ve done for us and continue to do for us.
Hi Billy, we appreciate your feedback. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 11, 2020
I have been with Freedom Debt Relief for over 2 years and they have been very helpful with getting my credit cards and debt reduce at least 50%. I am no longer receiving and calls from collection agencies. That is a big relief.
Thank you for your review, Thomas. Our negotiators do an amazing job of obtaining the best settlements and making sure our clients' debt is getting reduced! Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
When I applied for this program my credit was really bad and I can't even move to another place because of the credit history. But now I get new place and my credit work normal. Thank you very much team.
Hi Bassam, thank you for your review. We will be rooting you along the way to your financial freedom! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
All in all I am happy with Freedom Debt Relief. The only negative thing I have to say is about the 1099 that is filed with the IRS to show as income. I know they have nothing to do with this but it's still disconcerting.
Thank you for sharing your experience with us, Jayn. We're always trying to improve our clients' experience so we appreciate your feedback. We're confident that you'll be pleased with our services. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
I called to see if I was supposed to send collection letters to FDR. The agent was extremely helpful. Every time that I have called, the agent answered all my questions. I would definitely recommend FDR to anyone who need their services.
Thank you for your feedback, Ms. Taylor. We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 11, 2020
It's easy once you get your first settlement. You also have someone to talk to when you have questions about your debt. The people that you deal with are always pleasant and always ready to help you or put your mind at ease.
Thank you for your review, John. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 11, 2020
I had too much credit card debt, and while searching for a consolidation loan, I found Freedom Debt Relief. They worked with me to set up a schedule I could live with to pay off my debts without having to take on a very large loan. Thank you Freedom for helping me out!
Hi James, thank you for your review. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 11, 2020
Paula ** was absolutely wonderful helping me get started with the process she explained everything and made sure it would truly work for me and my family. She made me feel confident in my decision and answered all my questions. If every person at Freedom cares as much as Paula, I’m sure my experience will continue to be just as impressive as it has been so far. Thanks!
Thank you for your review, Michelle! We are happy to hear that you are satisfied with our services! We always want to ensure that our clients are feeling comfortable and confident! Plus we are available seven days a week. So if you ever have any questions or concerns, we can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
I had great credit but then I retired at 65 and my income was decreased by half, I was able to pay my credit cards but it got to the point where I could only pay the minimum payment and I was drowning. I heard about Freedom Debt Relief and I made the call that changed my life, I was repaying my debts, but on my terms. I've already had 3 cards settled with 2 more that are being paid now. It may impact your credit score but I'm already in the Fair range with it showing that I have excellent paying history. Sabrina ** is my to go Girl and whenever I have a question, she calls me back quickly and is so helpful and more like a friend than a rep.
If you find yourself drowning in credit cards payments, give this awesome company a chance, you will be so glad you did!! I learned a very good lesson, credit cards are not FREE MONEY and pay yourself first by putting money away for a rainy day but if you do come across a hardship, DO NOT hesitate to give FDR a call, you will not regret that call! Good luck!!
Hi Patricia! Thank you so much for the great feedback! We are happy we can be of assistance to you! You're doing such a great job! Keep up the great work and remember, you can follow along with your success online at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
UPDATED 6/2/2021: Would recommend to anyone in need of help with their debts. I started with 9 debts and just couldn't keep up anymore. So contacted them and they set things up to start negotiating with each company and then started paying a set amount and now after a couple yrs. I am down to 2 debts which will also be paid off as well.
ORIGINAL REVIEW: If you're near-drowning in Credit Card debt like I was, the 'Freedom Debt Relief' company can help you out right away, and you will finally feel relief from those debts! They will negotiate with your credit card company(s) for a lower payback than what you actually owe, and everyone is satisfied. Don't delay, call them today!
Thank you for sharing your ecstatic feedback with us, Mr. Miller! We are thrilled to be a part of your financial journey. The greatest reward is hearing how pleased you are with our negotiation efforts. Please let us know how we can be your greatest supporter as you continue the journey toward a debt-free future. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 11, 2020
Freedom has helped me out so much, I was in way over my head and they have worked with me to reach my goals. They put the resources in place to make successful changes and lower my stress level while paying off debt!
We're happy to help, Kyle, and are glad to hear how pleased you are with the service that's been provided. Making sure our clients have a full understanding of how our program works is greatly beneficial to their success. We appreciate you taking the time to share your experiences with us. If any questions come up regarding your account, keep in mind our Client Services team is available 7 days a week to support your financial journey. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!
Reviewed March 11, 2020
The representative was very helpful as I have been watching my accounts closely and saw changes that didn’t make sense. He informed me one of my accounts may go to settlement soon which is great news. I would say the communication from you guys is very weak and also my expectations were set a year ago that this would take 6 months so we are now entering a year and the only thing happening is my credit is trashed.
We sincerely apologize, Mr. Schmit, if the proper expectations regarding our program were not set. Please know we are taking every opportunity to get better in how we communicate with our clients and guide them through our program. However, we are glad to hear you're beginning to experience the benefits of the service we provide. We would appreciate the opportunity to speak with you further regarding the concerns mentioned to provide clarity and understand of your Graduation Path. One of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 11, 2020
So far my experience with FDR has been great! They are very responsive to my emails and/or chats online. Currently I'm about 1/3 of the way through my debt settlements and while my credit score has dropped, I'm hoping that I can rebound quickly once all are resolved.
We're glad to hear how pleased you are with our communication efforts, Ms. Vaughn. We also would like to congratulate you on the progress you've made! As you continue your path toward financial freedom, be sure to log into your Client Dashboard at www.fdrclient.com to view any important communications regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
I called to move my payment back. The customer service representative was very helpful and really made an effort to help me figure out the best situation. I’m very happy with Freedom Debt Relief in general and would highly recommend them!
Thank you for sharing your feedback with us, Vicki. We're glad to here we were able to resolve your concern while keeping you on track to becoming debt-free. We understand our clients are going to have unexpected circumstances while enrolled with us. Always feel free to reach out to us when assistance is needed. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
I am highly disappointed in the client dashboard as it truly doesn’t give anyone much information about what is going on and is very user unfriendly to boot. I feel I have zero control over anything. Recently I had a CC company who wanted to sue me for their balance. I will say their legal team readily remedied the immediate threat and settled, but now I live in fear another subpoena could come to my door. I feel totally in the dark and feel perhaps this program is costing me more than helping me. I’m so unsure what to do, stay or leave and start again. Very stressful and would feel better if I could just know what’s happened, what’s happening and what happens next but instead, I feel totally at FDR’s mercy. I hope the company will make some changes and realize how hopeless they make their clients feel when they are not provided with information to give them peace of mind via numbers and not just words. Your dashboard is useless.
Thank you for sharing your honest feedback with us, Ms. Reichard. We agree that clients should have full knowledge of where they are on their Graduation Paths. We are sorry to hear you feel the Client Dashboard could be more user-friendly. However, we always consider the feedback from our clients when considering ways to get better in servicing them. We would like the opportunity to speak with you regarding the concerns mentioned. One of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 11, 2020
Wow. What can I say.This has been the best Experience to be debt-free. I’m trying to remember his name. Brandon or Brad was a great person. Help understand the process of getting debt free. The team do a great job getting job done. I always tell people about this awesome program. Can change your life for the good.
Hi Mia! We love to hear feedback from our clients! You're doing a great job! You'll be debt-free in no time! If you ever have any questions or concerns, remember we are available seven days a week at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 11, 2020
My daughter recommended Freedom Debt Relief. There wasn’t any problem at all, till now. The accounts weren't settled correctly and they were not doing it promptly. Every account’s got $300 more on it. Then I had to settle two accounts on my own the other day. Customer service was fine but the lawyers stank because I turned it over to the lawyers in there and they just didn’t do anything. Freedom should try to settle faster and knock all these fees and stuff added on there before they try to settle.
Hi Patricia! We appreciate the feedback. Some factors come into play when settling debts. If you would like to learn more, please contact our Customer Service department at 1(800)655-6303 or you can reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
The paperwork to get things started was done in 45 minutes. The people at the main office that I’ve been working with had been very cooperative and the gentleman that I’m working with now has been up-to-date with me. But I’m not too happy with the litigation team. There was a lawsuit filed against me with Discover card and the litigation team was supposed to keep me updated, periodically, on what was going on with it, and I have had to call them a couple times. They had never contacted me at all during this process, and it started back in November.
We appreciate you voicing your concerns with us, Carolyn. We are never intending to make things harder for our clients. If you are still having a concern about this, please contact Client Services at (800) 655-6303 so we can get you the help you need. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
When my husband and I got together, I helped him fix his credit and then he got credit-happy. I told him we can't make ends meet every month and he went online and heard about the program and then I called. I was a little skeptical about it when my husband first did it but then seeing how his program works out, I said we could do it for me, too. After I got pregnant with my second daughter, it was hard financially. And I'm happy we did it.
The customer service has always been great. Every step of the way, the communication is great, too, if it’s by text, by email, going onto the dashboard. Just a couple of weeks ago, we were able to deposit whatever is left in my husband’s program to close out his program, hopefully, by the end of this month. And the two customer service reps we spoke to were very knowledgeable and very helpful and understanding. I called to confirm that the first one was saying the right thing and they broke it down really well. They were really encouraging as well because the goal is for my husband to close out and then the money that we’ve been using for his account would go to my account. We will then try to close mine our sooner than the graduation date.
Reviewed March 11, 2020
I came across Freedom Debt Relief through a similar program that I had seen on television. When I called, they couldn’t stay on the line with me and had me go online. So, I plugged in on the website and that was when I realized that I made my error. After that, a rep called because I had questions about the mix-up and he said that he couldn’t find that I had done anything online with them. I told him I was in a jam and I needed assistance, then he said that was what they were for. He explained the whole service, what would be available to me, and how to get started. I was in such a need that it all sounded very good and I took advantage of that and went forward. As far as I could understand, it seemed like it was the next best thing because at that time, I lost my job and had more debt than I had income coming. And from the past years, I knew through friends and family that in these type of jams, creditors don’t seem to cooperate with you.
Freedom Debt Relief's rep was very friendly. He seemed very informed and gave me all the information that I could have needed. I also got an informational booklet and everything in that pretty much explained in detail what he went over with me by phone. Then for the payments, I did what he had mentioned to do online with the website. The manual that I got in the mail also showed me how to go in the website and review everything including the check amounts that are being taken out monthly. Right now, I am very satisfied with Freedom Debt Relief and I feel a little bit more at ease knowing that I was gonna get help. I was still scared, nervous, and overwhelmed, but not as much after speaking with their rep and I got started with that first withdrawal from my account. I had never been in such an experience that I thought I was just gonna be getting hundreds of calls from these creditors wanting money and I don’t have it.
Freedom Debt Relief's rep also gave me the address to put down so that the creditors would be directed to them rather than come to me, and it really helped. I got a handful of calls that creditors normally have to do with people who get behind, then they fell off. And by that time, I thought that something was being done. I wasn’t bombarded with calls, after call, after call. They called the number I was told to hand out and I don’t feel like I even had to really practice and put in play the verbiage that I was provided with when having to speak with these individuals. Plus, I constantly get emails of things that are going on, telling me that I might get a little frustrated because the process was taking too long. But they told me that it is how things are being done and that is explained to me when I get on the site.
Hi Emilia! Thank you for taking the time to leave us a review! We are happy to hear that you are satisfied with our services! We take pride in what we do and want to make sure all clients are having a great experience with our company! Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 11, 2020
I recommend Freedom Debt Relief. They are comforting when you’re on the phone when you sign up. They tell you they'll be there with you every step of the way. If you have any questions or concerns about anything, they tell you to call them. They have been very swift in getting my debts reduced, and it’s a lot. They keep you informed every step of the way of what they’re doing. Everybody is very nice and helpful. I did have to change my payment date a couple of times, and they’re very cooperative. The whole experience has been very positive.
Every month, I get paid, and I only have money for one day then I'm broke again. But with FDR, I don’t have to worry about my debt because they’re taking care of it. I just have 3 or 4 that I’m paying myself. I can get my car fixed now and other stuff taken care of. FDR takes a big burden off of you and I wish I had done it two years go.
Hi Lisa! We are happy to hear you are satisfied with the program thus far! Keep up the good work! Remember, you can also follow along with your success through your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 10, 2020
Will recommend this company to anyone. They have done a great job at reducing my debt. The staff has been very kind to me and seem to understand my concerns. I’ll be so happy when all my creditors are paid in full.’
Hi Brenda! We are so happy to hear about your satisfaction with our program thus far! Keep up the great work! Remember, you can follow along with your success on your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 10, 2020
So far it's been good. I did get a bill from Best Egg. I thought we already had an agreement with. So what happens now the bill was for the whole account over $3000.00. Why am I still receiving statements from them.
Hi Bonnie! Thank you for your review! We are glad to hear you are satisfied with the results so far. For any questions or concerns, please contact our Customer Service department at 1(800)655-6303 or you may email them at Support@freedomdebtrelief.com. They are available seven days a week and are ready to assist! Thank you for choosing Freedom Debt Relief!
Reviewed March 10, 2020
The customer service of this company is one of the most pleasant I have ever dealt with. They are helpful and insightful and will try to accommodate you if they can in every possible way. I am glad I chose Freedom Debt Relief!
Thank you for your kind words, Pantaleone! Our clients are our top priority, so ensuring that you feel appreciated and respected is our goal. We are available seven days a week, so if you ever have any questions or concerns please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 10, 2020
Couldn’t have done this without you! Thanks???? I seemed to be getting worse and worse every day. You came and bailed me out! I‘m starting to see the light of day, and it is because of you. I can’t thank you enough for all your help.
Hi Lynda! We are so happy we can assist you in becoming debt-free! You're doing a great job! Keep up the great work and remember, you can follow along with your progress on your Client Dashboard at www.fdrclient.com. Thank you for being a part of Freedom Debt Relief!
Reviewed March 10, 2020
FDR has accomplished a tremendous rescue mission by helping me eliminate my debt ceiling. The relief has fulfilled my deep desire to satisfy my obligations with FDR's highly acceptable solution. I will recommend FDR to my family and friends who may be looking for a safely viable and responsible way to reduce their debt.
Thank you for taking the time to leave us a review, Earlean! We appreciate the feedback. Keep up the good work! If you have any questions or concerns, please reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 10, 2020
I am overall pleased with the company. They have settled one of my debts and I have had to pay the full amount due. I've been recommended twice to file bankruptcy after they said that I wouldn't have to file. I got really discouraged.
Thank you, Tania, for taking the time to leave us a review! Our negotiations team works hard to secure settlements in your best interest. If you need assistance, please contact our Client Services team at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 10, 2020
The person who handled the call was excellent. She knew what I wanted to do and took care of it. She was a professional and pleasant to talk to. I checked my account the next day and the credit card had been removed, thank you.
Greetings, Gregory! We appreciate you taking the time to leave us a review. We are elated to hear about your experience with our team and we're glad your request was resolved quickly. Please remember to check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed March 10, 2020
I've been very pleased with Freedom Debt Relief. My bills are being paid so I am getting out of debt. It's a huge relief to get my credit card bills paid off. Service people have always been friendly and helpful.
We are elated to hear about your progress thus far, Evelyn! We share your excitement in becoming debt-free and we're here for you every step along the way. If you have questions, our Client Services team can be reached at 800-655-6303 seven days a week. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 10, 2020
Kevin from Freedom Debt Relief was really nice and he explained everything. The only thing that I did not understand was when I've seen about all these lawsuits lately against Freedom it was said that they were gonna take their portion out of each month before they paid the payments. I thought it would just all go towards the end and I would be paying off them. So I called them because I didn’t think my debts was going to ever get down if they're gonna take their payments right off the top at first.
Also I didn’t understand also why they don't pay off the small ones first also if the money is in the bank instead of waiting because now I got one for 747, and they're not even gonna touch that one until around August or September. They didn’t explain that to me at first and I couldn't read all that fine print very good, especially with my eyesight. So FDR can let me know upfront that they will start taking their payments out right away before they start making the payment to the company that I'm behind. I started seeing all that money coming out front and it said, “Fees,” and I'm thinking, “What are these fees for?” But Kevin explained and said for me not to worry about the lawsuit. So I'm just going with what they tell me and so far they’ve got three of my accounts paid off and they're working on three more. I have told several of my family and friends that if they need to consolidate to go with Freedom.
Hi Debra! Thank you for the opportunity to allow us to work with you to become debt-free! If you still have any questions or concerns, please do not hesitate to contact us. We want to ensure our clients are feeling comfortable and confident! We are available seven days a week and can be reached at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 10, 2020
To help with my debt, I reached out to Freedom Debt Relief. I also look at other companies, but I went with FDR for their good reviews. The debt consultant was willing to help me with my debt and offered me some good solutions. They based my payment around how much I could afford. And I feel like my debt is going down because of the plan they have set for me. Working with FDR took one less stress. The debts are a lot easier now because I know it's all consolidated. And now, my credit score has gotten better.
Hi Anna! We appreciate your spectacular feedback about our company. We work hard to ensure we provide our clients with the best service available. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 10, 2020
Freedom Debt Relief has been doing a fantastic job. I was doing some online research for credit consolidation companies comparing reviews, and just talking with them, it seemed like they're the best fit for my needs. The interactions I’ve had from the initial consultation and overview of the program have been great. They’ve been very helpful and thorough. They’ve been very forthcoming and nice. The payment plan is affordable for me. It was half of what I was paying on my credit cards as a whole. So, it’s definitely been workable.
Reviewed March 10, 2020
I've had a lot of questions with Freedom about the fees, and where the money is going. I sent a request and get a copy of all that so that we can show it to them and talk to them about it. It seems like the dollars are not matching up. They questioned me about it and I don't have answers. I've been ill and I have not been dealing with it very well.
It would be nice to get a monthly report and actually show where everything went instead of having to log into a dashboard all the time, like a statement from you and showed the breakdown of everything and what was paid. And another thing that I didn't know is that I thought my plan was for five years and now I see seven years so I'm kinda concerned about that too. The other thing that the rep didn't explain that really upsets me is that he said that a lot of them would be negotiated down to around 1/3 but they seem more like they're at 40% up or 30% up.
We apologize, Ms. Zautke, if you feel there is a lack of transparency regarding your account information. We've recently made some changes that we feel you may be pleased with. Feel free to contact our Client Services team at (800) 655-6303 or via email at support@freedomdebtrelief.com to learn more about the improvements we've recently made in our communication efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 10, 2020
Freedom Debt Relief was recommended by someone I knew and it worked out. The rep was very helpful. And I’m almost at the end of the program. I’ve got a few more months to go and it’d be all over. Usually, you do it because you can’t afford to pay back the credit cards. It definitely gave some breathing room financially, which was the whole point of doing it.
Congratulations, Ken! You should be very proud of your accomplishments in our program. We are honored to be a part of your debt-free journey. Thank you for sharing how you've benefited from our service. Please continue to reach out to Client Services anytime assistance is needed with your account. Thank you for choosing Freedom Debt Relief.
Reviewed March 9, 2020
I have 2 settlements so far and I'm happy about it. One less thing on my mind. Thank you so helping me out. You should of done it sooner. It's going to be a year already that I'm in this Program. I feel good about it.
Maribel, we appreciate you taking the time to leave us with such great feedback! You are making great progress within your program and look forward to meeting your goal of becoming debt-free. For account updates, please check your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
They have helped me a great deal with my debt! I am almost out of debt and my credit score is increasing. I suggest you get in their program to help with your debt. It feels good to get control over my debt.
It has been our absolute pleasure, Aleisa, serving your financial needs. We appreciate you speaking so highly about our program and referring our service to others. Hearing about the benefits you're experiencing is simply amazing. If any questions come up regarding your account, please know our Client Services team is available 7 days a week to support your needs. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
The best debt relief ever. Freedom Debt Relief helped me get back on my feets. I was able to save extra money for my family and also work less hours. I am happy to get into freedom debt relief program and I would recommend freedom debt relief program to anyone that are in debts.
Congratulations, Ge, on taking the first step toward financial freedom! We are thrilled to be a part of your financial journey. As you make your way to the finish line, be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. You can also chat with us live if you have any questions regarding your account. We greatly appreciate you recommending our program to others. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
Just like everybody we fall to credit card, we enjoy using credit card but when we max our credit limit and we paid only the minimum required, we notice that we paying only the interest and we wonder when we can pay off our credit card. I thinking about consolidating my debts to have a peace of mind. On December 05, 2019 called FDR and get hold Mr. Peter ** the consultant, he is very knowledgeable individual how to talk to represent how to solved the problem. To make the story short, I'm waiting now.
Reviewed March 9, 2020
With medical bills increasing and the credit card debt becoming too difficult to pay, FDR was a welcome solution. They have been great to work with and I feel that they really care about me and my financial problems. I have a positive experience with all my interactions. THANK YOU!!!
We appreciate your positive feedback, Mr. Dill. Thank you for taking the time to share your experiences with us! It's amazing to hear how you've benefited from enrolling in our program. Keep in mind you can monitor your progress by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 9, 2020
Customer Service lady was good and I gave her a "9". Was hoping she would be more specific on answering my question on why my credit score isn't going up more rapidly. I pay all of our bills on time and more than the minimum. Just surprising.
Thank you for your feedback, Larry! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
I had to prompt your staff to take action on settlement with Discover, even though there was enough funds to cover debt. The delay resulted in additional interest that could/should have avoided. Additionally, why would you agree to paying off in 12 months when there is enough to pay off in 1 lump sum?
Thank you for voicing your concerns, Michael. We understand how this could seem frustrating, however, you are in good hands and we are working hard to obtain great settlements for you. If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 9, 2020
I feel my experience with Freedom Debit relief was very, very good. So helpful, kind and reassuring when I had doubts. They also offered their feedback and helps to make things better also kept me informed throughout my whole process. Also the client dashboard was very helpful and always kept me in the loop. Thank you for all your help and with getting me closer to being debt free.
We appreciate your feedback, Jennifer. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 9, 2020
Updated on 03/09/2021: I really appreciate my experience with Freedom Debt Relief. They helped me see my way through a situation that I was drowning in. I can see the light now. It takes patience, but it's worth the wait to get my debt cleared.
Original Review: I am really glad I chose Freedom Debt Relief. They have made my life so much easier while they are helping me get my debt paid off. They have done everything that they said they would do in helping me in a way that's convenient and safe for my financial situation.
Reviewed March 9, 2020
This has been a good experience altho’ hard to get myself to do, not paying my bills was not something I had ever done. The staff has been very helpful throughout the process. I feel financially in control now. My credit score took a fall but I hope to soon have it built back up.
Thank you for your review, Laureen. We look forward to helping you reach your financial goals! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
I am happy with Freedom Debt Relief. I have been with the company for about 3 years now, my debts are pretty very complicated, I was hoping to complete all of them in 2 years but not as yet, but I am very confident all be clear in no time in order to buy my house. Thanks for all your support and assistance.
Hi Beatrice, thank you for your review. We will be rooting you along the way to your financial freedom! If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 9, 2020
I am pleased with Freedom Debt Relief. They are working diligently on relieving me of over 70,000 dollars in credit card debt. I am currently down to balances on 2 credit cards with one already in settlement with consistent monthly payments. I am eager to be debt free and I believe that Freedom can get me there.
Thank you for sharing your story with us, Mr. Fox. We're glad our program has helped you during the time that this hardship has occurred. Please lean on us if you have any questions or concerns by contacting Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
I have been exceptionally happy with my experience with Freedom Debt Relief. They have operated exactly as they said they would when I signed up. There have been no surprises and no disappointments. I will soon be out of debt and able to enjoy my retirement.
Thank you for your review, Sandra. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 9, 2020
Best decision I ever made was to contact Freedom Debt Relief. Easy process and now I am almost debt free. Friendly customer service and always ready to answer any questions! This company is fair with debt negotiation and always ready to help!
Thank you, Cynthia, for taking the time to leave us a review! We're elated to hear about your success and look forward to meeting your goal of becoming debt-free. Please check your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
I had a heart attack in February and will need to lower my monthly deposit for a few months and the CSR was very nice over the chat. Was told that I will need to call in every month but that it should not be a problem. I really appreciate you working with me during this difficult time.
Hello, Sandi! We are elated to hear about your experience with our team and look forward to you becoming debt-free. Please check your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
To increase my monthly payments. Was very knowledgeable and helpful. He explained everything I asked questions about. However, I don't understand why I can't pay off my final outstanding debt with the money sitting in my bank. Thank you for the help you have given me to get my finances.
Thank you, Joan, for taking the time to leave us a review! We're elated to hear about your experience with our team and we're here for you every step of the way. If you have questions, please contact Client Services at 800-655-6303. Thank you for allowing Freedom Debt Relief to be your partner along your debt-free journey.
Reviewed March 9, 2020
I had one more debit to clear with your company. My graduation date was the end of February. It came and went and payments were still being taken out. I called your company to find out why my graduation date was changing. In doing so, found out that my one debit must have been dropped. However I had been receiving emails about adding another debit. I feel they should've been sending me emails to check into the card that they had reached out to and hadn't received a response from instead of another debit. This has pushed my close further. Don't get me wrong, I am grateful for what Freedom Debit has done for me, I was just looking forward to closing this chapter when they said.
Randi, we appreciate your honest feedback. We never intend for this process to be difficult for our clients as we know resolving debt is not easy. Please remember to check your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
I just wanted to say Thank you to Freedom for everything they have done and continue to do to help me through my financial situation. They have definitely helped me out in so many ways. Words can’t express how grateful I am. Thank you Freedom!
Hello, Sanjuana! Thank you for taking the time to leave us a review! We are glad to be your partner along your debt-free journey. If you have questions please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
We are happy and relieved to know after many hurdles in our life, we may be able to live without huge debt and stress. Thank you. If anyone is thinking about doing this we would highly recommend your company. Our first settlement is completed and the next will hopefully be soon.
Greetings, Kathy! We are overjoyed to hear about your progress thus far! We look forward to the continued success within your program and if you need anything, our Client Services team can be reached at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
Yes, so far I would recommend this program to anyone who is struggling to pay of their debts. These people are so nice and answer all my questions. They have been there for me every step of the way. I wish I had done this long ago.
Brenda, we're elated to hear about your experience with our team! We take pride in providing world-class customer service to our clients and we're glad you have experienced this. Please remember to check your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 9, 2020
I was a mess when I contacted FDR. And everything that could go wrong DID!!! But they gave me the courage not to give up. It was rough but I think I will make it now because of all the support they gave me.
Hello, Sharon! Thank you for taking the time to leave us a review! You made the right step towards resolving your debt and look forward to obtaining your goal of becoming debt-free. Please reach out to Client Services at 800-655-6303 if you have questions. Thank you for choosing Freedom Debt Relief!
Reviewed March 9, 2020
So far, I am 100% happy with FDR. I’ve been with them since September 2018 and at the time, I was contemplating filing for bankruptcy or paying off the bills I can keep up with a little bit. Once I found out about FDR, I talked to somebody from there. They explained to me how their program worked and it sounded like the best option for me to do. I have a couple of different accounts with them and hopefully, it comes to a conclusion soon.
Brendan, we appreciate the amazing review. We are glad we could provide you with a solution that will help you achieve your financial goals. Continue to track your progress through the Client Dashboard at www.fdrclient.com. Don't forget to lean on our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed March 9, 2020
I didn't wanna file bankruptcy but I should've with what I'm doing with Freedom. I pay so much a month. They were really good about getting money from me. They figured up all of my bills and they said that I would pay $558 a month and they would get my credit back. I thought it was okay and then later on it came up that it would take almost four years to get it done. That's bullcrap. I want it done as quickly as possible. I understand they're supposed to take some money, but they take it on every bill. They don't take a lump sum.
Then I had one bill that I owed $800 on it. Freedom got it down to five and it took six months to pay it off. They were storing up money that they could've already been paying on another one. I don't understand why they had over 1,000 when it was 800. Why not just pay it off and why are we having to go out for so long? I hadn't call them yet 'cause I get aggravated and then I have a mouth. I'm just gonna blow up. But I guess they have a reason for taking forever. I'm gonna call when I have some time and ask them when will my last one be then I'm gonna start paying them myself just to get out from under it. I wouldn't do it again. I would've probably got the people my sister got 'cause they helped her. I can't see any help with Freedom. I got my bills paid off but I could've done that.
Reviewed March 9, 2020
When I got in trouble, I didn't know a way out and I searched. I heard Freedom was the best in their field at negotiating your credit cards down and making a settlement with whoever it's with, so I wanted to get my situation cleared up ASAP. They took all of my debt, then they figured a monthly payment with it. There's a beginning period and a graduation period, and if you keep paying and you don't stop with your payments, you can be done at your established time.
I don't know what I'd do if I hadn't done this. They seem to be good at what they do and I let them work. I stay out of their way and I just check on the situation so often to see what's going on. When you call, they go over everything and let you know whether or not you have anything outstanding they have to take care of. If you don't, then you move along. They work well with me and it's impacted me for the better.
Reviewed March 9, 2020
Freedom Debt Relief does settlements but I’m not satisfied with them at the moment. I don’t like the way the program is set up because I don’t know exactly where the money is going to. They have the posting of how much was taken out, but they don’t say an exact breakdown or what company it's going to. They should put everything out there and even itemize them, so people could see and would not have a question in their heads on where the money would be going to. When you call, it’s different people every time. Their reps were fine. Every now and then, you'd run across a rep that you would question what they were saying, but they were never rude and they'd try to answer the question.
The payment plan was in the dark, too. When I first signed up, I had a whole bunch of accounts and the payment was 500 something. Then I took two accounts off and it dropped under 477. Recently, I took off a $15,000 one because the company had gone bankrupt but the payment didn’t go down like it always did when I'd take an account off. I’m a little bit upset about that. Also when they did the debt settlement, they gotta settle for half. The settlement amount was $300 and the payments were $5. They should just go ahead and take out more money instead of $5 that would last for a year and a half. Other than that, my situation certainly has gotten better with Freedom Debt Relief. They settled a couple of debts. One account was trying to garnish and Freedom was able to do a settlement. So I’m not getting garnished ‘cause the accounts are being held through them.
Reviewed March 8, 2020
A gentlemen by the of Zack **, from one of FDR associate company and gave the impression that I could get a loan and clear my debt at an earlier date. I tried to contact Mr. ** after I submitted my personal information. Left a couple of phone messages for Mr. ** to call me back for an update and Mr. ** never returned my calls. I found out in an e-mail that I had been denied in which I do not understand nor have I been told the reason why. FDR automatically deduct $400 from my checking account every month and in my mind if the loan was to clear my debt then those payments could have been used towards my monthly for that loan. M, ** build my hopes up just to be made humiliated. I did not like that feeling and still don't. Thank you for your ear and listening to my disappoint.
We're sorry to hear about your disappointments, Mr. Fields. It is frustrating when expectations are not met and updates or changes are not communicated. We sincerely apologize for the lack of follow-up on our end. We hope to continue providing you with superb customer service and supporting your financial journey. We hope to regain your trust in us soon. Thank you for the opportunity to serve your financial needs.
Reviewed March 8, 2020
Overall my experience has been good not great. The process seems to have taken a very long time to complete. I just hope that once complete I will be better off than when I started. In one legal issue and FDR was not willing to help. I was told I did not have legal rep on my account. 3 months later I was contacted by FDR and was advised I should have contacted them when the suit first happened. I did that.
Art, thank you for your honest feedback. We understand resolving debt is not easy and never intend for the process to be difficult for our clients. Rest assured we are working hard to secure settlements in your best interest. If you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
The best customer service. They are really helping me. I really recommend Freedom because from all the companies out there they are the real deal. When I look for a debt relief company from all the companies, they are the best.
Thank you, Eddy, for leaving us with such great feedback! We are overjoyed to hear about your experience and we look forward to you becoming debt-free. If you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
Great people that help you with your debt!! Especially since I am disabled with cancer and medical problems, FDR has helped me so much with all my debt problems!! Thank you to Daniel ** and staff!! If you are in need because of your debt problems, please call FDR at 1-602-427-9800 and ask for their help!!
Susan, we appreciate you taking the time to leave us a review! We are elated to hear about your experience with our team. We take pride in providing world-class customer service to our clients and we're here for you every step of the way. Please contact Client Services at 800-655-6303 if you have questions. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 8, 2020
I am very please so far from day 1 of me making the decision to make the call Jon **... Took care of my needs and concerns. He has been available for me as well to answer any questions that I may have.
Hello, Antonia! We're elated to hear about your experience with our team and look forward to assisting you further. Please remember to check your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
So far, so good. No settlements yet. First deposit is March 15, 2020. Trying to do what the told me to do. Need this to be successful. I am 62 with no future if it doesn't. Also don't want to leave my wife with a lot of debt if something were to happen to me.
Hello, Terry! Thank you for taking the time to leave us a review! You are off to a great start in your program and we look forward to you becoming debt-free. If you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
Every member of the team has been caring and knowledgeable of my circumstances and relevant details. They have been patient and fully understanding throughout my financial hardship. There has never been any pressure on me. They have only helpful, supportive of me and talking solutions that make sense for my circumstances. I can honestly say FDR has been a godsend for me and my family. Every time I speak with them they melt stress and point the road to financial resolution on my behalf. I recommend them to anyone honestly working to resolve debt stresses and get back to financial peace of mind.
Hello, Shawn! Thank you for such wonderful feedback regarding our Client Services team! We take pride in providing world-class customer service to our clients and if you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
I would not hesitate to recommend to a friend. The assistance and understanding when one is overwhelmed with debt is worth more than words can convey. The relief that one feels to think about being free of debt is priceless. Thank you for helping me.
Earlene, we're elated to hear about your experience! We understand resolving debt is not easy and we're here to assist you every step of the way. If you need assistance, please contact Client Services at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 8, 2020
So far I am very pleased with the actions being taken on my behalf. Freedom Debt Relief has been very quick in finding solutions to my specific issues. I would gladly recommend their services to anyone I meet who is in need of debt relief solutions. Also the people on your staff are very friendly and accomodating.
Greetings, Sharon! We appreciate you leaving us a review. Our greatest accomplishments are helping our clients become debt-free. If you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
Very pleased with this program. They stay on top of everything. Well informed about what’s going on, any questions I have answered, even my credit score has gone up twice. Would recommend this company to anyone. Once I told my creditors I was with you they stopped calling me.
Hello, Steven! Thank you for such great feedback regarding our Client Services team. We are always here to assist you with your financial needs. Please remember to contact Client Services at 800-655-6303 should you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
I am losing confidence in you folks. You contacted me to add an account that was already enrolled. Somehow you duplicated an account and lost one. I called you fixed it or so I thought then you contacted me again. You need to work on communication skills and help customers you already have.
We can understand the frustrations you've expressed, Mr. Flood, and apologize for being the cause of it. Clients do have the option to add additional balances to their account after enrolling in our program. Therefore, we find the experience you had to be extremely concerning. We would like an opportunity to speak with you regarding the matter to make certain all of your concerns are properly addressed. One of our experienced team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 8, 2020
National Litigation Group is more on the side of the creditors than the client. Very dissatisfied with their actions and the way that they make you feel like the rotten party while you’re trying to correct an issue. They were hired by the client not the creditor and should act as such.
Hi Christine! We are sorry to hear about your experience with the National Litigation Law Group. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed March 8, 2020
I have been very happy with Freedom Debt Relief. However, the client dashboard does not provide easy access to what clients are enrolled in my program. It is difficult to navigate to get to where I am trying to find information.
Thank you, Robert, for leaving us with such valuable feedback! We are here to assist you in becoming debt-free and our Client Services team can be reached seven days a week at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
I was unhappy because the final judgement would have been cheaper if I hadn't added to FDR. Originally I was paying $205 monthly for 5 years with no interest. FDR took its funds out first instead of making a large payment which would cut off the time it would take to pay it off. I am still paying $205 monthly. I also didn't understand that you would be taking 25% of the original debt.
Hi Marvel! We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed March 8, 2020
Updated on 09/18/2020: They took care of everything. There was nothing that I had to take care of. If I got a letter or if somebody bothered me about a bill, I would contact them and send them what I had. One was gonna take me to court and they gave me the lawyers that they have. The lawyers took care of it. I never heard another thing.
When I first talked to the rep, I was under a different impression of the program. I didn't realize that they didn't pay all the bills right away, but that wasn't a problem. He was very friendly, helpful and told me what they did. He was very forthright with any information that I would need. If I had any problems, that I was to contact him. I never had a problem with him. He never told me about this new program that they put me on recently, which I'm very pleased with. He gave me all the phone numbers I needed, signed all the papers and got everything I needed through them.
The only thing I had a problem with, which I don't really have a problem with now, was I had very good credit. I explained to the rep what I wanted to do. I don't have that paper available. I just wish that he had told me that they wait quite a while to negotiate. Because my credit rating went way down. But I'm two years in. They set me up with their loan company and their loan company has just finished negotiating all of my debt.
Original Review: I've had several occasions to have to contact FDR due to bill collectors contacting me or trying to sue me. So far FDR has taken care of them which gives me relief. Very pleased. They are very pleasant and explain everything to you.
Thank you, Judith, for taking the time to leave us a review! Rest assured our negotiations team is working hard to secure settlements for you and meet your goal of becoming debt-free. If you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
It has been a good journey so far. Very nice people. Sure hope for it to end soon. I got 3 more years. If you need help call them. They don't do harassing phone calls, you only hear from them when you need.
Hello, Teresa! Thank you for leaving us with such kind feedback! We look forward to you meeting your goal of becoming debt-free. Please remember to check your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
This program has brought peace back in my life. No more creditors calling and my accounts being paid. I would recommend it to anyone. Freedom Debt Relief does exactly what they promise. All I had to do was keep my payment on time.
Thank you, Holly, for taking the time to leave us a review! Our negotiations team is working hard to secure settlements on your behalf and obtain your goal of becoming debt-free. If you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
No real comment at this time. I just am happy with my experience with FDR in general. Good company and I appreciate the efforts you are making on our behalf. My husband and I are pleased to know that one day, not too far off from today, our combined efforts will result in a financial freedom that we haven't had in a long, long time.
Linda, we are pleased to hear about the progress you and your husband have been making in the program. Remember, you can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed March 8, 2020
I'm very pleased and grateful to Freedom for their help with debt. I would recommend Freedom to friends. They are competent and get back to you in a reasonable amount of time. They give you peace of mind and handle everything for you.
Thank you for your thoughtful review, Bonnie! We are so glad we could give you peace of mind when handling your finances. We work hard to be able to provide you with not only debt-relief or stress-relief. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 8, 2020
The team has helped me immensely with reducing the amount of debt I was carrying. A slow process but like anything else, some things are worth waiting for. I would certainly recommend (and have) to friends and colleagues to Freedom Debt Relief.
Hi Paul! We are thrilled to hear that the program has been of help to you in reaching your financial goals. We love being to provide our clients with an affordable solution to their finances. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed March 8, 2020
I am very pleased with how debt relief handled my debts. I was informed through the whole process. I was also notified of each action being taken throughout the whole process of eliminating each of my debts. Thank you Debt Freedom.
Madeline, thank you for your feedback! We take pride in keeping our clients notified and informed throughout this process. We enjoy helping our clients to a financially free future! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
It's been almost a year and the stress we felt from all the collection calls and worry from struggling to make ends meet is all but gone. Freedom Debt Relief has lifted a huge burden off us so as seniors we can find quality in our day to day life.
Patricia, thank you for leaving us your review. We enjoy lifting our client's into a better financial future. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed March 8, 2020
There is very little communication. Also, they do not forward tax 1099 forms when they should. This caused me to have pay quite a bit to have to file an amended tax return. When I asked about the delay they just shrugged it off as my problem.
Jerry, thank you for voicing your concerns. We are constantly working to improve our communication with our clients. We strive to be transparent throughout the program. Please reach out to our Client Services department at (800) 655-6303 if you would like to discuss this further. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
I had run up some credit cards and loans after I had heart bypass and Freedom helped me out a lot, good people. Always got to talk to someone there if I had questions. Also got it paid off sooner than I thought I would.
Charles, thank you for sharing your feedback. We take pride in being available for our clients whenever they need us. We will continue to be your advocate for a debt-free future. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed March 8, 2020
the fact that nobody call & harasses you is a blessing. It has been carefree and nothing for me to do... I would recommend this to anyone. I was threatened to a court case... they took care of it the same day... One week later I had a settlement.
Mike, thank you for the review. We love that our team of professionals has been able to support you no matter the issue! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed March 8, 2020
I needed legal advice Free Freedom staff. They help me and told me what I needed to Do. Very kind people to talk to. The staff advise me how to handle my problem. Thank you all for guiding me in the right direction.
Patricia, it's our pleasure to assist you! We are committed to providing customer satisfaction, and you have our full attention whenever you need us! If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
Freedom Debt Relief is outstanding in customer service. I felt that I was always at the top of their list when talking to me. They went out of their way to get me the best help that they could! I have already recommended them to two other people!
Thank you so much, Dorothy! We are so grateful for your outstanding feedback concerning our team of professionals. We will continue to work in your best interest throughout this process. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed March 8, 2020
This is a great service and I would recommend it to anyone. They are taking care of my debts giving me peace of mind while I continue with my life. At the beginning my credit score dropped down but little by little is increasing.
Thank you for the great review, Elizabeth! We are excited for you to finish this journey and we wish you nothing but great success throughout your debt relief program! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed March 8, 2020
I’ve had a hardship so I gotta get somebody. FDR explained everything to me like how the program works so I went ahead and signed up with them. The program could take probably up to four years. The last time I was able to get on my computer I saw where they were in settling on two of my debts, and three were in negotiation. They’re handling it good. I’m glad they were able to take me on and help me. I recommended them to my sister and she talked with them.
Hi Frances! We are happy to see you are utilizing your Client Dashboard! It is a great tool to use to stay informed of your progress! Keep up the great work! If you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed March 8, 2020
I decided to try somebody and the people at Freedom Debt Relief explained stuff to me. Now, I’m just waiting to get back with them because they’re negotiating the rest of my stuff for me then I’ll be paying them all. I've been working with them for a year and in terms of customer service, everything is okay. I just make my payment every month.
Thank you for your review, Thomas! We are glad we can assist you! Keep up the great work and you'll become debt-free in no time! If you ever have any questions or concerns, please don't hesitate to reach out to us at 1(800)655-6303! Thank you for choosing Freedom Debt Relief!
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