Freedom Debt Relief Reviews

I was totally freaked out in the beginning. I admit that. But, with patience and time the results started to show. I am now VERY happy I took the steps to get help paying off my debts. Just do it, you won't be sorry.

I would totally recommend this program to anyone that was in my situation. I was very skeptical, but I knew I needed to do something before it got worse. I see the light at the end of the tunnel. Thanks to God and this program.

Updated on 02/17/2023: It’s been an excellent experience & I am very satisfied with the way all my debt have being handle and resolve exactly as they advise me at the beginning of enrollment, I ‘ll gladly recommend them to anyone that it’s in need of a company like Yourselves.

I would definitely recommend FDR to anyone suffering with overwhelming debt. They get things resolved one by one and keep the creditors off your back in the process. When I 1st started with them I was goin downhill fast! Way more bills than money and at the rate I was goin wouldn't have ever gotten anywhere with it and it was quickly turning into a horrible financial situation! Thank you FDR!

Truly helpful! Would not have been able to get out from under our debt without FDR help. They were able to help us climb out of all the revolving debt. Huge blessing having them come help our situation. Thank you FDR!

I thought we might have been further ahead. I guess there was some miscommunication on my end when I started the program. But I’m in it and hopefully can finish within the time frame stated. Thank you for your time.

The help that I'm getting from this team, makes my personal reason for getting relief from debt the right choice. I want to go forward to understand the reason for controlling the credit card use and to use it wisely.

Freedom is a very good company. It made me more financially sound. Any questions I asked, they had answers. I gave them a whole bunch of past due accounts and make one easy payment to them. In 4 years, they're paid off.

It is still very early in the program, but I am pleased with the results so far. The support from FDR is great, and I am looking forward to working with you to resolve my debt. Thank you for your motivational advice as well.

I really did not truly understand from the beginning contact with FDR that the system of paying off all debts would not start immediately after my first payment. Even though during the initial calls the gentleman gave lots of information, was very professional, and was very calm, I did not understand this part until much later. If I had, I would probably not have signed up. If I listened to the calls again, I imagine the info was there, but stated in a manner that was not as "firm" as it could have been or as explicit as much of the other information.

Updated on 09/20/2022: For the last two years I have less stress, thanks to Freedom Debt Relief!! Some of my debts are paid off and I continue to my other debts. I wish I thought of this before. Thank you, Freedom Debt Relief for your help.

Help in resolving my debts. Your timely resolving actions. Your explanation of every step you take in paying each of my debts. You have also explained how long it would take to be debt free. It is really a relief as well as encouragement when I see on the Dashboard how your Debt Relief Help has taken shape, as well as when I notice calls from creditors are diminishing. Thanks FDR.

The last person I spoke to on the phone was excellent! I wish I wrote her name down to be able to give her credit. I only have one more payment & I will be free of debt. Looking forward to seeing my credit score going up to or close to perfect.

I feel that your company borderlines on fraud. I want to be done with your company. I got the same payout amount from 3 different people and made the payment so let’s be done with it! I don’t know why it’s taking so long.

Everything is explained and very easy to understand. Customer service answers question quickly and accurate. I would recommend to friend. Dashboard is easy to understand, the information given on the dashboard is very helpful. Everything is going very well so far. Thanks.

After a few letters the process gets easier to follow. I know I am in good hands! I have recommended Freedom to a few of my friends already. Hopefully they have Found Freedom to be their Partner to help them out with their Financial Problems like I have found myself in.

FDR has set out to help me tremendously. Started with finding a bi-weekly payment that fit my budget and even let me adjust payments along the way when I needed the extra money. Their chat and customer service are prompt. I even took advantage of the legal team they provide and it worked out great in my favor. Would recommend FDR to anyone going through financial hardship.

While I've not gotten totally into the program I have to say that I've been impressed with a couple of people there (Keisha and a Mike **). They have gone the extra mile for me and are the reason that I'm probably going to tell them tomorrow "Let's do this". Freedom has a lot of resources available to the client and from what I've seen are always there for the questions. I don't understand who does what from that first call, I thought that we are assigned an agent and they walked you through it all. I guess I don't have that? But I found someone else by accident and that's Mike. At this time I don't know about the rest of my journey so hopefully it will all work out.

FDR took so much of the worry off us. We were getting calls all the time for late payments and trying to juggle which one to pay first. With FDR, they settle the claims at a good amount and it's so nice not having to just be paying interest all the time. I got seven of the smaller cards paid off, a bigger one's being paid off and another one's left. It's gonna take a little bit longer but I'm quite a bit there.

I'm glad to be doing something about my debt before I can retire but sure hurts to get the nonpayment notification from the bank's companies I've worked with for a long time. I understand that it's temporary but still troublesome.

This program it's save me a lot of many. Make me stress free. When I started I wasn't trusted the program but after a time it was very good program. Thanks. Now am back up on my foot so thank you thank you.

I am new to this process and feel like this is going into the right direction. My confidence in this process is great. There are many good ideas given to help me through this process of repaying my debt. My recommend at least give it a try to start over again.

This has been a hard thing for me to do, but the first young man made me comfortable and this is the right thing to do. That was hope in my future for a second chance. I got caught up with medical bills, the pandemic, and the credit card mess. Thank you.

I didn’t think I would ever get out of debt. Call Freedom Debt Relief and they were able to put me on a payment plan that worked for Me, took almost four years but well worth it. No more stressing out trying to figure out how I was going to pay my bills.

From the beginning, the staff at Freedom Debt Relief have been supportive and reassuring on every issue concerning my debt. They always respond to me and work amazingly fast to lower the debt amount. F.D.R. keeps me informed at every turn and gives me excellent advice when creditors call, email, or text. I know I can always count on them!

So far, my experience with Freedom has been very good. Everything was explained to me fully. Then when Freedom called me, she explained my dashboard. She went over each item on the dashboard and said if I ever had any questions, the answers usually can be found in the dashboard.

I haven't been with Freedom Debt Relief very long; however I am very pleased with their customer service representatives. They are very understanding, comforting, very knowledgeable. I'm still in the beginning stages and my nerves were all over the place; however each representative I would speak with was very understanding and by the time we were hanging up we were laughing together, sharing our stories. I'm looking forward as this process moves along. I sincerely pray that I will not be let down as I am SUPER EXCITED to see how this program is unfolding. It's truly an amazing feeling to no longer sit for 2 hours or so going over all my debt every month. Thank You Freedom Debt Relief, so far!!

Freedom has been a great help to us when we got in a very bad spot in our lives. Even in hard times there is help out there. They are great to work with and are always helpful and work with you at all times.

I have come a long way of getting out of the hole I dug for myself with credit card abuse. Freedom Debt Relief deserves all the credit. Thanks. Although there is more road ahead, I can at least see that the end is getting closer.

I enrolled during the heat of the COVID-19 when things were bad on debts. But as now things are little bit improved and I’m able breathe. Grateful for Freedom debt. So I’m recommending this to any of my friends. This will keep you out of debt if you apply efforts.

Account ending in 7450 has been in negotiation for over 2 years and per conversation with Mc Arthy law has been settled since January of 2020. Now I have to do the leg work to find out if it has been settled or not. I thought this was your job. Very dissatisfied.

We love the program. The only issue I have is the debt you enroll seems to increase because it’s still accruing late fees and that gets factored in. The fees that debt relief takes seems a little steep in the beginning because it looks like they would pay more to get the relief before they take their fee. My graduation date has changed and again I think that’s all of the fees adding up. Still excited to see the end.

I was nervous when I started two years ago and now I not nervous because I am almost done with paying my debt off. I did add a large amount recently to get me over the top. Very helpful when I all and always answer my questions. Thank you to all!

Initially, the experience with the rep seemed very good. FDR has taken the monthly bills that come in. There's just one payment now each month. But since then, FDR takes money out of my account every month and I don't know what's going on. It's kind of ridiculous. I don't know what's paid and what isn't. It's been going on for a couple of years now and I don't know how much longer will it take.

I was in my FDR program for 20 months, with about $16,000 in debt. FDR helped me save over $9,000! At times it may feel like FDR is doing nothing on your case, but rest assured, they are working on it. I do not regret having FDR help me and I highly recommend them.

I have received many letters to settle my last card for a great amount and Freedom has ignored the letters I forwarded to them and will not answer me. And it’s costing me a lot. And the started with was done away with right away.

The rep listened to me, understood my request and found a good solution. My pay is going to be delayed this month and my balance might not cover the direct debit. The rep changed it, for this month to make it more likely that the funds will be in my account. The rep told me that if the funds (my pay) were still not in my account by that date, it can be moved ahead again. I just need to let FDR know.

I am so very thankful I came across Freedom Debt Relief! They have helped me so much with my debt that I know I would have never got paid off without them. They always looked for ways to decrease my amount owed! I would recommend them to anyone! Thank you, FDR!

Very good, able to help me settle my debts to pay it faster. Good service and helps all you to deal with you credit institutions. The plan setup is very straightforward and you can call???? anytime (business hour if you need help).

Since joining I have paid off some debt, hadn’t enrolled in this program my credit would have continued to decrease. Now I am excited about getting my credit back on track. They have work with me in paying on time and also help me not miss a payment by decreased two payments during hard times. I am on track now. Will add other debt when time permit. Everyone that I spoke with have been very nice and professional. Very good customer service. Thanks Freedom Debt

I was inquiring to see if I could take back a certain amount from account, as I am having some financial difficulties. Monica was very helpful in explaining that I did have enough and that it would not affect any future settlements.

Communications with your Law Group is not as easily attainable as I would expect it to be when a question regarding a settlement is not responded to. After a few calls to support and a response stating the law group cannot contact the bank in question I did the contact myself. Followed their instructions to assist with documentation forwarded to Support for transfer to Law. At the same time I received a COURT resolution date initiated by the Bank due to no FDR communication regarding a resolution plan for the indebtedness as part of my consolidation. That court Documentation was also passed on to Support and ended up being a JUDGEMENT against me for the total amount. I am sure that has destroyed my credit restoration and any future plans I have to restore my financial situation in the short term.

FDR is doing a great job at helping me resolve my credit debt. I would recommend them to my family and friends. My credit score is starting to look good and I’m very happy with that. So yes I would recommend them.

FDR has been right there with me through all of this. It's hard to watch my credit scores bounce around but it has been good to get the debt paid off. I know the outcome will be positive! It will be nice to have this large debt taken care of and in the past.

I have total confidence in FDR. Even when a creditor was suing me, FDR's legal team took care of everything and was able to negotiate a settlement. It makes me want to add more funds to speed up the progress. I am notified when a deal has been made and I can accept or refuse the settlement.

Yes I would recommend this program to anyone that is falling more in debt and is behind in their credit card payments. It has helped me tremendously. It was available for me last year when COVID started. Thank you.

I have been happy so far with my service. I'm down to one more credit card debt. It has been an exciting adventure. I would like to try and put more down each month but I'm finally getting a grip on my finances. It makes my life a whole lot easier. Thank you for helping me.

Every one has been very professional and helpful. What a total blessing everyone has been helping me through this. I will be eternally grateful. My credit is moving in the right direction Now that debt relief has stepped in to help.

When I first signed up for the FDR I was told my graduation date would be 2023. Each time a settlement takes place it pushes my date back. I can say that I do receive emails when this occurs. But it is disappointing. I feel like I should have taken a loan and paid this debt off instead.

Good comments, I am satisfied about everything, you did a good job, I hope you could find all my other debt and nothing left, Thank you for your hard work, hoping that everything will be excellent, smooth, I’m very thankful.

I am a Freedom Debt Relief client & cannot say enough good things about my last 3 years of getting out of credit card debt. I have a wife who cannot work outside the home & she takes care of our 6 year old son. FDR have always been top notch professionals in all areas of dealing with me & my concerns. A thousand Thank You’s from my family to all of FDR support staff & management.

I called customer service about an email message I received regarding a settlement. I had a question about the settlement. It was answered by the representative I spoke to. I also had a few other questions that she was able to answer for me and was very helpful.

I'm not unhappy with Freedom Debt Relief, but there are a few things that I wish had happened a little differently. They immediately contacted and made us change our phone number. But then creditors didn't pay attention to that. Then they bothered you and anything that hasn't been negotiated still keeps hitting on my credit, so my credit score tanks when I first signed up with them. But they've negotiated everything and it's helped me a lot. The girl who signed me up was terrific. She explained everything. I've got copious notes that I took when I was talking to her and I can refer back to them if I need to. They also have dashboards you can look at. I check it every month to see how many more payments I have and all of that is accessible to each client. That's a nice thing, to be able to just look and not have to make phone calls 'cause you don't get statements.

My experience with Freedom Debt Relief has been extremely positive. When I first entered the program I didn't have a lot of hope that I could be debt free. The agent that helped me through the enrollment process was knowledgeable and reassuring. Now I am almost halfway to my graduation date. I have had issues along the way, but each time I have had to contact a customer service agent there is reassurance that I am on the right track.

ALWAYS a pleasure speaking to a representative! Some of the most professional, kindest people I’ve ever come across. Your company really knows what they’re doing when it comes to customer service!!! My questions are always answered with clarity and sincerity!

Very good company to work with. I am very pleased they have help me consolidate a loan to pay off my debt quickly. Thank you. Do not hesitate to call this company. They are the best ones out there. Thank you again.

The expectations you get when you sign up fall short as the settlements are made. I realize there is a small savings but by the time you pay all the fees, it's not so great. I realize that with settlements there are no interest charges so that is a plus

Very helpful in resolving my debt and dealing with creditors. The representatives are understanding and provided information to assist in developing a plan to reduce the debt. My debt obligation was reduced significantly because of their negotiating skills. Thanks for all your help.

I have been with Freedom since January, they have resolved 2 of my credit cards. The only thing that I do have an issue with is that they do not call debtors until they are ready to negotiate, this can be very stressful because the credit card companies call on a daily basis, which is very hard to deal with sometimes because you run out of things to say. I do understand that they are only able to resolve my debt as my payments come in but if debtors knew that people were trying to settle their debts and not try to get away from not paying it would make the whole experience a lot less stressful.

The service itself is pretty decent and the customer service representatives are all plenty nice, but the fees are a bit much. If you can afford to dig yourself out of debt, then do it yourself. If you do use FDR then try to be sure to have enough money each month to handle your own accounts if a debt collector takes you to court. Using their litigation firm will end up costing you more than if you just settle it yourself.

Freedom has been a lifesaver for me. I can’t give them enough praise for the way they handle things. Simple, Complete, No Hassles, they do it all and I have never been so thrilled I called them. They helped me out of a bad situation, and changed my life.

They worked great with us if we needed to push back a payment. They have been pretty good about working on our debt. There’s been a few different agencies that we just had to pay off because they hadn’t worked on them yet. I almost got a judgement put on because they hasn’t called them yet and tried to working something out with them.

I have heard horror stories about debt relief programs but after some research called. They was very helpful and put my mind at ease. Still apprehensive during the beginning of the process but soon realized I would be debt free soon. Easy process with customer service available anytime you need it!

Thanks for help from Robert **. And please only pull out of my account on a Thursday so it don’t mess up other financial things scheduled. Best egg next for finalizing. Thanks for all your help Robert **.

FDR is quick and accurate in serving their customers. They also helpful walking with you through your loan process and ensure that you have received a better and reasonable interest. They lowered my monthly payment from 750 dollars to 404 dollars. So I recommend everyone that Freedom debt relief is the best option.

This experience knocked my credit card debt down. I really appreciate and recommend this company. I would really recommend this company to all who has debt. This is a truly great company. Thank you for all you did for me and some.

Very through and caring employees. Clear and understanding of how the system works. I appreciate the people who helped in the process. I'm still working on getting the process working. It is early in this process for our account. Thanks for all the information and assistance in this matter.

Excellent service so far. They keep you informed about the status of your case, whether through mail, email, phone calls. I will surely recommend this company to my friends. I am looking forward to cleaning up my debt in the near future. Thank you very much.

I never feel judged when I talk to an advisor. Courteous, friendly and knowledgeable. Always so helpful. I would recommend Freedom Debt Relief to everyone. Very glad they are there to help. Things happen… Freedom Debt Relief was there to relieve the stress!

As a client FDR is always ready to help me with my financial situation when I need assistance. I get all the help I need with patience and kindness.. I greatly appreciate the help I received and sincerely would recommend FDR to handle your debt.

Always helpful as is the website. They are clear and patient on the phone and the website is easy to use. My credit continues to rise and they give me helpful info to make the changes needed to help resolve my credit problems.

I feel as though I was pressured into roaming the consolidation loan and am not comfortable with the payment about and have emailed and verbalized it several times. Yet they think I can afford it and be able to swing the payment and keep food on the table for my kids. I feel like I have been rushed through and lied too the last few weeks. I was told I would’ve debt free in so many months without consolidation plus and would only ever have to pay one amount. Now it’s a different story.

A few years ago, we had so much credit card debt that we were falling behind on payments. Then we contacted Freedom Debt Relief. We put ourselves into their hands. They handled all discussions with creditors; arrangements were made. NOW WE ARE NO LONGER OWING DEBT.

Some months are harder than others and they are always helpful when I need to modify my deposit. They take the time to make sure what is in my best interest. I have never had a bad experience dealing with their customer service. That's almost unheard of!

I am very happy with the service I have received from FDR. They were very transparent about what would happen by working with them and I don’t have anything negative to say. They have helped me accelerate my journey to becoming debt free and getting control of my finances.

My experience with FDR has been overwhelmingly positive. They make the process of paying off debt a lot less stressful. The communication is effective and consistent. I feel as though I have control over my life and my financial situation. I have told many friends about FDR and would recommend it to anyone who needs this service.

I have only been with them less than a year and they have already helped me out greatly! It is much easier to get caught back up in life without paying out the nose to multiple creditors. It's my own fault to get where I was, but they are outstanding and helping those get back on track!

Very prompt, when I have a misunderstanding about anything the staff have lots of patience with me. I have recommended people, but I do not know if they responded or not. Freedom Debt Relief has been very helpful when negotiating with the creditors for me.

I mislead I believe. I had 7.5 credits score and making payments on my cards but get overwhelming so they called at the right and explained it to me. All I can see was a light at the end of the tunnel. After I was told all of the dot had to in collections then they would start working. Let’s just I have 580 credit score now.

Great people and simple way to get debt relief if it is becoming overbearing. Freedom guides you every step of the way and their customer service is top notch. They schedule calls and are very helpful and respectful and go out of their way to give you a great experience.

I worked with one person for the payment plan and he sent me a letter. He told me some recommendations they had and how they operate. I talked to him almost every day for a while there. He was awesome. I'm about three-quarters of the way through and the program is 98% good. It's kept the pressure off me. As long as I do what they tell me to do, everything's fine. It’s been up and down with the reps though. Some are really good and some don't know as much. Also, Freedom changed a lot of stuff and it’s frustrating when they change and you don't understand much about technology. I've had to call in several times and it's worked out okay.

I feel that based on the economy and pandemic that the deals should be better. The deals of paying back will be less, not really satisfied with what is being done for me, I should have declared bankruptcy and pay less or nothing.

I would highly recommend this agency... Smooth transactions and always ready and willing to help and answer questions. Representatives are knowledgeable and helpful making it a pleasant experience in a not-so-pleasant situation. I would highly recommend this company to all family and friends.

I have really enjoyed working with Freedom Debt Relief. I felt I was drowning in debt and I was becoming very upset because I was not making any progress with my bills for the first time in my life. They have helped me and I no longer feel like I am drowning. They are really easy to work with and they are getting me through this nightmare.

I send $508 a month and it's gonna take 33 months to pay off $2000. Just dont seem fair to me. Should have just paid the creditors myself. But got myself in this situation so I have to live with the consequences.

Very pleased with this program. I would highly recommend to anyone. It has helped my husband and I to have a new start on our finances. This program is very helpful. Helping us to get out of debt much faster than we would have on our own. This program has been able to negotiate payments much less than what we originally owe. It is affording us the ability to be out of debt years before we would have without it. Highly recommended FDR.

I was in debt from a lot of credit cards due to my situation that I need to support my wife and after coming back to the USA, I was having trouble paying the credit cards because of the high interest, different dates of payment. So I seek the help from FDR and they help me to get back on track to resolved my debt issues.

I had an account ready to be settled and I was asked to confirm my birthdate. I did so numerous times and come to find out FDR didn’t follow through or up and the settlement fail through. There is now a lack of trust. I believe the aim is to have me pay into an account to solely make sure I’m consistent and then they can offer a loan to settle the disputes that’s at a higher interest. I’m currently not working due to COVID so a bit of my unemployment is going to them. I never would have committed knowing they’d set me up for failure.

Haven't had any problems. The pay offs have been continuous. Smaller debts were paid off 1st. I would have hoped the larger ones would have but they know what they are doing because they have been doing it for a long time and they are rated in the top 3 debt consolidation companies.

Fantastic experience once again! Freedom Debt always answers all of my questions and takes care of any issues I am having with my account. I would highly recommend them to anyone. Freedom always picks up right away with a live customer service representative. Keep up the great work!

Not happy at all with this service. Not what I expected and very disappointing. Wasting more money, time and affect my credit. I got two lawsuit in less than a month and so far the first it went bad. Had to pay more of what I originally owe when I enrolled my debt.

They were very fair. Gave me a monthly payment that fit my budget. The money went into my Special Purpose Account--Dedicated Account. The Client Dashboard is used to

Very good experience. Happy with outcome so far. Making my way to have debts resolved. Communication with Freedom Debt is very good. Am quite pleased with my settlement status. Consultants are very good at keeping me informed on my account status.

I wanted to get some of these bills taken care of, so I reached out to Freedom Debt Relief. I've only got maybe just year and a half and everything should be taken care of. The only thing was settlement fees are a little high. But anytime I have questions, I just call them. I haven't had any problems there. They seem to take care of everything. They make the payments each month to the creditors and I just keep my dedicated account there. It's probably the best thing to go with Freedom Debt.

I count on them for most of my financial advice. They answer all my questions knowledgeably. I can call them anytime for assurance. Freedom Debt Relief sends me a Monthly program summary to keep me updated. I do track my progress and am very appreciative of all their support online and by telephone. Thank you!

Freedom Debt is good people and help out lots of people. They’ve helped me and my family get through these hard times and we can’t wait to be done with our program so we can move forward. I hope others use freedom debt relief as I have to help them in their situation of need.

The employees of FDR are very professional and knowledgeable about the program. I'm very happy with the results so far. The law firm they use to deal with collectors are also very knowledgeable and professional and they are always looking out for your best interest.

Since signing up with the Freedom Debt Relief program, I have peace of mind that they are helping me get back on track. I am especially thankful for the compassion and understanding they have given me. I would recommend them to anyone.

So far I’m very happy with your help with my debt, hopefully I will have use some good credit score in the future and I like to recommend to a lot of people to use Freedom Debt Relief and I had my experience with debt.

Advisors are very helpful and friendly, understanding the situation you are going through. I would absolutely recommend FDR to someone who is going through the same financial hardship I am going through. They are very well trained and knowledgeable to these types of hardships. It is extremely difficult to navigate this on your own without guidance from Advisors like this.

I am happy with the progress. It was hard to see a couple of accounts go to court but they did a great job resolving them. I would let other people know how well this program is and let them know how friendly and understanding they are. No judgement at all. Just help.

I called Freedom Debt Relief because I was drowning in late bills and creditors were harassing me. Life happened and I had to use credit cards for groceries, gas, etc. It was a scary and embarrassing thing. The rep at FDR was kind and I didn't feel judged. He offered a solution and help and got the creditors to stop. We negotiated a payment I could handle and things were looking up. I am so glad that I got the guts to make that call.

Best help on my finance. I do recommend for all friends who are in need financial advices. Can't wait to see more results like already has see in my case. I do believe all people need to learn and improve now. Use financial help from Fredoom.

I definitely feel that FDR did a great job of getting my debt cut in half, but the only reason I didn't give 5 stars is because I felt that some of their fees that FDR charged were a little too high for some accounts..

Too slow to resolve. My credit is in worse shape so can't buy a car or refi home. They settle for less but you pay the original amount agreed upon. I could have done all this myself, let them fall to collections and negotiated a payment plan. Got scammed. Stay away from this company.

It's nice to have help to get back on track after many set backs, it makes it easier to get a brighter future, and take some weight off the financial pressure. Everyone has been very helpful and great at explaining everything.

Fast, and were able to help me resolve my issue and they explained and always give me the time and respect. They have been great service. I have been with them for over 2 years now. I only regret not finding them sooner.

I'm not happy with FDR. Originally, I didn't want to file bankruptcy 'cause I thought it'd be harder on my credit but it turns out that going with FDR is probably harder. They didn't tell me how it worked exactly. What happened was I agreed to an X amount of money monthly which I paid for almost two years. In that time, what I thought they were going to do was contact all my creditors and say, "Here's what she's doing, so just hang tough and you'll get paid." But they didn't. They waited 'til it went to court.

My accountant gave Freedom Debt Relief a reference and when I spoke to them, it seemed to be fine. They looked at my debt and told me how much I was going to pay. I would call and they would answer my questions. Sometimes it was good, sometimes it wasn't. Now, we're in the middle of COVID too, so that doesn't help matters. Two of my credit cards went through fine. My Discover card didn't. I didn't feel that they made much of an attempt to settle with them and we ended up in a lawsuit and I ended up being sued. I was an individual that always paid my bills, and it got out of control and I couldn't. So, it made me feel uncomfortable not paying my bills and not in charge of my own money. But overall, Freedom Debt made me feel comfortable pretty much. I still have two years worth of payments to make. It's difficult and I'm getting it done. So, it was a good thing.

Very impressed so far with the overall knowledge of George ** and how he took the time in detail to explain and walk me through everything. He made me very comfortable in my decision to go through this debt consolidation.

This company has a great track record with me slowly getting out of debt that allows me to have some extra money to do things I couldn't do before with family and friends. They care about you and if you have any questions their staff can provide you with the answers you're looking for.

Everything is ok. I'm concerned about the size of your fees. Percentage fees don't reflect the value of the effort put in by your firm for each settlement. I really don't have much more to say. Perhaps you could let me know the major steps in each negotiation.

I was told that most settlements would be 50% of the debt owed. I was not told that it would be based on the amount owed after more interest has accrued, so the settlements are much higher. I have one more debt that needs settlement and it's on hold, where they could be negotiating as things stand. Instead, my debt is growing. I'm not sure how I feel about this program any longer. I was happy in the beginning, but it's dragging on and I don't feel they care much for me, just their business. I don't fault them for it, but the woman that helped me get signed onto the program was amazing and I thought more of the company then.

They are very helpful and encouraging during this process. I was given suggested responses to creditors and information on what stage the process is in for several creditors. There are often emails suggesting follow-up on my dashboard to see the progress made so far.

They were very helpful and informative with all the information I needed to make my decision to use them to consolidate all my debt. They made it very simple and easy. I would highly recommend to look into if you're needing the help and don’t know what route to go.

FDR got my payment much lower than what I would have been paying in minimum payments for credit cards. It definitely helped out a lot by reducing the amount of monthly expenses I was putting out.

My experience with Freedom was very noteworthy. They did everything they said they were going to do. Also, their reps were really nice to me. They helped me out and they answered all my questions.

Keith was great. Helped me out a lot. Would definitely recommend them to help. The best part was it so was so easy to sign up. Also l like the fact they help you instead of treating you poorly 'cause you're asking for help.

The FDR rep I work with made me feel comfortable with the decision that I made. It's embarrassing having to do something like this and he was very nice. He was very clear and he made it pretty easy for me. He warned me that my credit score was gonna drop and it was gonna take some time for it to come back. But looking at the website and seeing that my debt is being paid off, I know that there's a light at the end of the tunnel. If someone is ever in a situation that I was in, I'd tell them they should give FDR a try.

I would recommend FDR. The enrolment was very organized. The rep knew what he was doing. I like all the work FDR does. They take care of me the minute I call. They have good customer service and that means a lot to me. I'm almost at the end of the program and I've been pleased with them.

I can't say enough about this company. They are very patient to take however much time it takes to make sure I understand whatever I am asking about. The reps are very friendly and make feel comfortable about calling every question I have.

I'm happy with FDR. They were the first company to contact me with a good rate. They also were very helpful during the phone call. They were quick with the decision and efficient. It was five credit cards that I had and I'm already down to two of them. I make a payment every two weeks or however many weeks I have in the month, and they take care of it. Working with FDR has given me better control over my budget. It helps me out a lot with backed up payments for these credit card companies. It's a load off my shoulders.

Freedom Debt Relief negotiated with the credit card companies and we’re done with the program now. Working with them made my payments go away and they helped quite a bit. So, I was very thankful for that. Also, the rep was very professional.

I've been working with Freedom Debt Relief for a couple of years now. They have always kept me updated on their progress. Unfortunately I haven't seen my credit scores go up as promised, even though I've been paying on time. I would have thought that my scores would have been a lot better by now!

We are very pleased with Freedom. They are always available if we have a question and if so, they lose no time answering our questions. I would recommend your services to anyone needing financial help. Thanks for giving us hope again to be debt-free.

I am 100 percent satisfied with the way this establishment had assisted me so far. The entire staff are very cooperative with their clients. Whenever I called someone patiently listen and ready to help me on my request. I am grateful to you all for your help.

I am a client being sued by Amex and FDR has failed to send POA which I need to sign. Since my inception I have paid for lawyer svce. and they claim not. You guys dropped the ball and I am very dissatisfied.

Customer service explained to me every single detail, everything I need to know, help me to schedule for briefing progress, nice conversation, great customer service. Hope to resolve my financial problem very soon. Freedom Debt Relief Highly recommended. Have a nice day.

Cost me 4 k because couldn’t make payment. Could of settled for last 600. Now it is 5200 plus and a different company just to get done. I sent email showing that it was a mess up with Freedom debt relief and oh well you get to pay. So thanks. I am done. Will not recommend. Think this company is a complete scam.

I am pleased the way you all handle it. And respond real quick to handle any situation that comes along and communicate with me and guide me on my credit rates. I was recommended and definitely would recommend it also!

Yes, you can let everyone know that I give FDR an A+ Rating!!! Your SERVICE to the Public is deeply appreciated!!! The savings you were able to negotiate from creditors was very substantial. And, the time to get my program with you completed is very satisfactory! I will highly recommend FRD services and Personnel to any and everyone whom I may meet that is in need of your FDR services. Continue EXPANDING your Expertise to the Country!!! Sincerely!!! Mark **

Great program to help get debt under control. However, I still have creditors bothering me even after I contacted them. I was told that I was the one who needed to contact and advise them of the program, I always thought that the program notifying them would be more supportive.

My initial contact with FDR was excellent. The representative was helpful and explained everything and answered all my questions. The monthly payment was made to coincide with my income. The payoffs of my debt have been consistent and always for less than the original amount owed.

I had 22K in credit card debt paying $1200.00 per month. It was reduced to a third of that. Allowing me enough money each month that I can finally afford to find an apartment for myself. So I can move out on my own.

ALL of your staff have assisted me with getting comfortable with clearing my debt. Every call helps me relax. Looking forward to not reacting when I get a call. My family noted that I’m more accessible. Thank you for your service.

When I started out my experience was excellent! But a year ago a representative accidentally closed the wrong account that had a settlement on and active payments. Nothing has been done since I noticed and brought it to their attention. It’s been 10 months and many phone calls from me and nothing! I got approved for a consolidated plus loan so it will finally get taken care of. It’s been very frustrating and disappointing experience and I’ve missed out on another debt paid off because of it.

I am very happy that I called Freedom Debt Relief. I would have never been able to pay off all my debts. They were easy to work and able to talk to a person when l had a question. If you need help with your debts call Freedom Relief. I know it’s the best thing I did.

Freedom Debt Relief came out with a monthly payment that I could afford. At the start, they would ask me how much I was comfortable with and I would tell them that I could probably do this much. So, they would compute and then, they would let me know. Before we agreed on anything, they would call me. They also gave notifications when my payment was due. If I had a question, they would give me an answer and every time any one of my debts has been settled, they would let me know. The reps were all very friendly. My relationship with them was very good and they were very professional in their dealings with me.

At the time that we signed up, the payment works for us. But now it doesn't and FDR can't do much about it. If I had a steady income right now, everything would still be going smooth sailing. But I'm satisfied with FDR. Some of my debts are resolved.

Freedom Debt helped me put out the debt fire until I got on my feet. Some of their tactics were difficult to understand but in the long run I got the breathing room from the creditors that I needed. Thanks Freedom Debt

Account is going to law firm and I understood this account was being monitored closely. After several phone conversations not happy with the response I received in the past several phone calls. I just felt like this matter was urgent and not something to take lightly.

Not happy with my overall experience with this company or this review for that matter. Nothing is explained properly and each time you talk to a different person you get different answers. Started out paying 300, now paying 424. Got sued by one of my credit card companies. Can't wait to pay off my cards and never have to deal with this again.

Attentive to all my calls and all questions have been timely answered. Had to pay one account off, after given advice to do so, but it seemed as if I had committed a faux pas by the tone of subsequent communications. Nonetheless, staff still pleasant and helpful. Able to relax about financial present and future!

Very pleased with the customer service I receive anytime I call, my questions are ALWAYS answered. The employees are very respectful and professional. I have been with this program about two years I believe and I am so thankful I chose Freedom to help me!

This program gives me a peace of mind especially during this time. They work out my debts. I couldn’t be happier! I would recommend this program to anyone who is struggling during these hard times. They really help me out.

I don’t know too many people whom I can recommend but if I found I will definitely recommend them because you guys service is wonderful and really a problem solver. I have few friends whom I will inform them about FDR.

Paid in first monthly payment and have received great information in mail. Looking forward to get further down the line with this plan to lower my debts and to see if this works without lowering my credit rating at the end of this program.

Covid took a toll on me and my family. This service helped me find a solution to the mounting debt that was the result and helped me find a way to pay it off and clean up the mess I was faced with financially. I am forever grateful for their help.

Always have been in contact with me! Great communication. FDR never let me miss an offer. They have been professional every time I spoke with representatives. I never waited to speak with a representative. They always answered every question efficiently. With great Customer service. Thank you.

This is a great company, they have helped me succeed in getting closer to being debt free. Thank you for all the help. I have talked about this program to numerous people at family gatherings. This is a great service.