Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed April 14, 2020
Been trying and doing my best staying ahead but even w everything. The program and people were really helpful and understanding even w covid19 going on. I was happy when I received my 1st settlement then was even more happier when the other settlements started going through. Thank you everyone.
Thank you for your feedback, Amanda. Our negotiators do an amazing job of obtaining the best settlements and making sure our clients debt is getting reduced! Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 14, 2020
I have been so happy with how my program at FDR has been going the last two years. Debts I never thought I would see paid off are being taken care of. I have seen my credit score go from incredibly low to working up to being in a much better standing. I still am not eligible for some new credit lines and I did receive 1099s for 'taxable income' but that has been the only downsides to my program. I have been able to live without any credit cards for two years because of how much this program has helped me and my budget. I recommended it to a friend who recommended it to her mom and it has been great for them just starting out right now as well!
Thank you for your feedback, Kelsie! We love to hear about the positive impacts our program has on our clients. We will continue to work hard to get you the best savings possible, and if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Original Review: April 14, 2020
I was unable to stop my Lending Club account, however FDR showed that they were working it. I have almost paid it off and it will be done. Hope that extra money will go on others debts. All in all very satisfied with the service.
Hi Melvin! Thank you for your review, we are happy we can be of assistance to you in becoming debt-free! We will continue working hard to get you the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 14, 2020
I have had excellent customer service and when there is a settlement near I receive not only an email, but a text as well. I call and can get information at anytime and they never make me feel as if I am bothering them even when I ask the same question.
Thank you for your review, Helga! We strive to provide the best service possible. We want to ensure our clients feel comfortable and confident with us, and remember, you can follow along with your success through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 14, 2020
My experience with Freedom Debt Relief and their savvy staff has been Encouraging. Everyone I have dealt with has been honest and remarkably thorough concerning what will transpire, what may possibly occur and how to effectively handle it. I very much appreciate the use of plain spoken facts based on evidence and experience. Thank you so much for everything thus far and especially for making me feel I am not alone.
Hi Joshua! We are pleased to hear how well our program has been working for you when resolving your debt. Continue down this path to success, and please let us know if you need anything in the future. Thank you for trusting us to guide you to financial freedom!
Reviewed April 14, 2020
Started off ok then started speaking as if to an infant, I went back to her same way, nevertheless I and others want respect. With these last couple problems I am seriously thinking about withdrawing from your company.. That is my priority. There’s ask how de We go about severing our relationship!!! We are fine over finished.
Hi Jay! We are sorry to hear about your experience, and we are constantly looking for ways to improve our communication with our clients. Please know your concerns are being taken into consideration, and if you need anything or would like to discuss this matter more in-depth, please reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed April 14, 2020
Updated on 03/06/2021: Freedom Debt Relief has been great with me resolving all my debt accounts and been keeping me informed of what been going on. Thanks Freedom. I give you all a five star rating. Thanks you very much. I would and have referred a couple of people to you and will continue on.
Original Review: Very pleased with Freedom. Seem to me they are doing a good job and all the staff is all very knowledgeable about their jobs. Very please with Freedom Debt Relief. The questions and concerns I have they answer them. So very knowledgeable about their jobs. Thanks freedom debt relief.
Daniel, thank you! We are so pleased the program has been beneficial for you. We will continue to be your guide to the future you desire. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 14, 2020
Very helpful. I pray I will never need them again but if so I would. When I needed their legal help they came through with an attorney free of charge for me. When I got sick and was hospitalized I had to stop paying. They were very understanding. I finally paid them off and they were very helpful.
Corinne, we are so thrilled to hear about your success with us! We are glad we were able to support you whenever you faced a hardship. We are even more proud you completed the program through all the obstacles you faced. Reach out to us if you need anything at 1(800)-655-6303. Thank you for being apart of the Freedom Family!
Reviewed April 14, 2020
FDR assisted me with resolving most of my credit and personal loan debt. Out of over a dozen accounts they have resolved all but one and that one is in line to be resolved in the next few months. I was skeptical at first but I would have never gotten to where I am at without Freedom Debt Relief. Thank you!
Hi Joseph! We work hard to negotiate great settlements for you, and we are happy to hear that you are pleased with your savings. You are doing great! You can contact our Client Services team if you need anything by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 14, 2020
The staff is absolutely amazing! They know what they are talking about and do everything they can to help. I am very blessed to have them helping me along the way and caring for me and my family. They always have my best interest in mind!
Greetings Jennifer! We appreciate the wonderful words regarding our team of professionals! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! If you have any questions or concerns, please don't hesitate to reach out to us at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 14, 2020
Was and is a challenge to see what goes for debt relief and what goes for fees. Really not sure how many payments I have left. In the end I would have been better off filing bankruptcy. I check my dashboard daily and I’m still not sure when my last payment will be.
John, we are sorry to hear you are not satisfied with the experience of the program. Try to keep in mind that our settlement fees are a bigger savings than having to pay your creditors the full amount of the debt owed, plus any interest, or any additional fees they may charge. One of our team members will reach out to you shortly to further address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed April 14, 2020
Staff is always patient and answers questions to my satisfaction. My case is moving along faster than I anticipated. Using this program has taken a lot of stress off of me. I would and have recommended this program to family and friends. Thanks for always being available.
Hi Betty! We are thrilled to hear just how much our team of professionals has been there to assist you whenever you needed them! We will not only give you debt relief, but we also want to provide you with stress relief as well when handling your finances. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 14, 2020
I liked Freedom Debt Relief because of Better Business Bureau and all the comments and stuff that I’ve read about and heard. The rep, Christine, knows her stuff. Freedom did a good job. They provided all the information I needed. They know what I could afford and that’s what we went with. They’re there to help. Every person I’ve spoken to is amazing. I love the program. I was only in it for a month and then they already had two deals set for me. I'm now quarter of the way. Working with them has taken a load off of my chest. They actually do their job. They have worked with me.
Congratulations, Cathy! You're off to a strong start in the program, and we are thrilled to see your success. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 14, 2020
I’m halfway down on my debt in the last three years so I’m happy. The program is going along well. The people have all been great and the dashboard tells me whenever I need to approve something. That is fine. The payment plan is rough on me right now with this whole thing going on but it’ll be all right.
Jeff, keep up the great work! We are so thrilled for you, and we agree the Client Dashboard is an excellent tool to stay up to date. We understand with the pandemic occurring things may be hard please lean on us if you need anything at 1(800)-655-6303. Thank you for being apart of the Freedom Family!
Reviewed April 13, 2020
Happy with program! Still get some phone calls but not as many. :) It’s nice seeing all the amts. go down & some being paid off completely. Thank you to Dakota for getting me in program last year. It will be so nice when all is done! It’s probably the best debt relief program available.
Hello Lori! We are happy to hear about your current success thus far. We can't wait to get you to the financial future you deserve. Please keep us informed of any creditor contact. We can be reached at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 13, 2020
I was in a mess with my credit cards and was at my wit's end. Freedom Financial helped me get my debts in shape. Several got paid and they are working to abolish my debt. I am very pleased with Freedom Financial. They are very nice to work with and will do everything in their power to help you. I would recommend them to all that have debt that you can not deal with. The credit companies have practically stopped with their calls and the two monthly payments work for me. Thank You Freedom Financial for helping me get my debt in shape.
Hi Jennifer! Congratulations on your success thus far. Each month as you fulfill your program commitment, you get one step closer to being debt-free! We are super excited to assist you throughout this journey! Please contact our Client Services team at 1-800-655-6303 or support@freedomdebtrelief.com if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
Updated on 07/13/2024: I was very relieved when I found out I was debt free and more excited when graduated early. My sister is with alliance debt relief and has not seen any improvement so I told to call Freedom Debt Relief and they did help her with information what to. I would recommend freedom debt relief to anyone who is struggling with debt, It worked for me and I know it would work for other people. If you are struggling with debt, give freedom debt relief a call. I They will guide you to the right choices, Thank you Freedom debt relief.
Original Review: Just started the program and I'm impressed with the way the program works. I'm looking forward to seeing this program work for me so I can refer to others. I so excited to know that I will be debt free one day.
Welcome to the program, George! We are glad you allowed us to assist you through this journey. We can't wait to help you reach the financial future of your dreams. If you are feeling uneasy or would like to discuss the status of your account, reach out to us at 1(800)-655-6303 or Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 13, 2020
Updated on 07/10/2020: Had to have a credit card removed because credit card had issued a 1098c issuing no more collection on account so I was told what to do to fax paperwork and to what part of organization and when I hadn’t heard anything I called to finalize any questions on having credit card removed by the person on phone.
Original Review: I have been very satisfied when I have called and they always answered any question I have had. I definitely would recommend the organization to my friends and other people I know! Very knowledgeable and pleasant to talk to!
Sharin, thank you for the great review! We always strive to be present and supportive to our clients through their graduation path! Remember to track your success through your online portal at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
When we signed with Freedom Debt Relief I was thinking that you were paying off our credit cards with the deposits we made not to have payments for months. Just wish it could be faster, but we are happy with the progress.
Sande, thank you for taking the tie to give us your feedback. A lot of times, our ability to obtain settlements is dependent on growing sufficient funds in order to settle the debt. As you keep up with your monthly commitment, we are sure you'll be satisfied with the results of the program. Please reach out to our team of professionals if you need anything at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
I got screwed over by a vehicle repair and was already in debt before this fiasco was tacked on. I looked around for consolidation loans & found FDR. They went to bat for me to negotiate debt reductions all across the board and I couldn't be happier with the results. The counselors are easy to talk to, nonjudgemental and the service is exemplary. Every step is documented and you get the last say in any negotiation. The client dashboard keeps you up to date on progress and when you'll get free and clear. FDR reps are constantly in touch with you, as well. You're not alone. I highly recommend Freedom Debt Relief!
Thank you very much, Joanie! We are so happy to see you are satisfied with the experience of the program. Our negotiators will continue to work hard to settle the remaining of your debt and having you become officially debt-free! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 13, 2020
FDR has given me a totally new outlook on finally getting my bills paid! They are doing the majority of the work. It is great to know my bills will all be paid, and at a fraction of the original debt. They are always there when I have a question or have an issue. Thanks much FDR for all your help and support!???
Steve
Steve, thank you! We are so glad we could give you peace of mind during this difficult time. We like to ensure our clients can lean on us to guide them to the financial future they deserve. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 13, 2020
Freedom Debt Relief has always worked to my benefit. I never have any complaints and thank them for being my advocate in times of stress. Without them, my debt would continue to mount and I’d be in a very bad situation.
Hello Diane! We are so glad we could be beneficial for you when handling your finances. We know how stressful this can be for our clients, which is why we are constantly keeping you informed as we work on your behalf. Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 13, 2020
Updated on 11/08/2020: I am satisfied with your service to me. I see progress that you are making in my behalf each month.
Original Review: I have many ups and downs with my finances. My most serious problems can be directly traced back to having been scammed about six years ago. After deciding I could couldn't handle it myself, I turned to Freedom Deby Relief. This company is a real lifesaver.
Judy, thank you for the review! We are glad you could trust us to help you get to the next step of becoming debt-free! During this process, if you need anything, don't hesitate to reach out at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
I dig myself so far in the debt I wouldn't see no payment until I was dead and buried. Thanks to Freedom Debt Relief I can see the light at the end of the tunnel, it's been a struggle but in 2 more years I'll be able to achieve my life long desire to see Scotland and Ireland. Thank you.
Lisa, it is our pleasure! We enjoy helping our clients along this journey to reach their financial goals. Continue to stay committed and keep up the phenomenal work! In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 13, 2020
Yes I would recommend to a friend. They very good at getting my debt paid off. They work very hard Negotiating with my Creditors to get my payoff cut down... And they work hard to get back debt free... Thank you very much Freedom Debt Relief.
Hi James! It is a pleasure to be able to assist you in obtaining your goal of financial freedom! We not only want to ensure our clients receive debt relief but also stress relief when dealing with their finances. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 13, 2020
I've been very happy and relieved to have Freedom's help. They have explained how the process works and answers any questions I have. I started in November and have already had one settlement. I can't wait till the next one. I definitely would recommend freedom to friends friends and family..
Hi Brenda, thank you so much for your review. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
The rep that I talked with was very helpful to answer my questions. I feel if I have a question I can call and get help. I also get information via my email. I would recommend freedom to friends and family.
Babe, thank you for your review. It is our pleasure to provide you with constant support throughout your debt relief program. If you have any questions or concerns in the future, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 13, 2020
To date, everything has been great. I did have a situation where one of my creditors sued me, which was not pleasant, but I did make sure I have the legal assistance associated with FDR and they were fabulous. I am doing all I can to stay on track.
We appreciate your feedback, Debra. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 13, 2020
This company will get you hooked into the program and give you a graduation date to be debt free only about 2 years enrolled and then change it to 2 years after your graduation date. Be very careful when thinking about hiring them.
Thank you for expressing your concerns, George. We understand your frustrations at this time, however, please understand that your debt-free date is simply an estimation due to us having to negotiate with your creditors on an official amount. We would love an opportunity to go over this more in-depth with you. One of our skilled team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
I haven’t been with Freedom Debt relief a year before they settled my first debt and now they are working on my second one! I am. Very grateful to them for what they have done for me! They have helped me gain some financial freedom!
Hi Teresa, thank you for your review. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 13, 2020
You don’t communicate things very well and you say the money is in our control in a dedicated account which I honestly have no control over and if I do need to make a withdrawal you say I cannot which really doesn’t make it under my control at all. I sometimes feel in a worse position than I need to be in.
We're sorry to hear about the disappointments you have regarding our program, Ms. Meyer. Our goal is to move you along your Graduation Path as quickly as possible. Making modifications to the scheduled deposits, such as withdrawals from the dedicated account or decreasing the deposit amount, will delay our ability to negotiate and settle the enrolled balances. As your advocates, we are responsible for making sure you have a full understanding of how your program goals are directly impacted by making any modifications to the scheduled deposits. However, we also understand our clients may have financial hardships while enrolled in our program. Please know we review every opportunity to keep you on track while continuing to make our program affordable for you. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 13, 2020
Since I have been a consumer, and I have been with FDR my debtors have not bothered me about my payments or anything related to them. I have started to get back on track with my new and careful way about handling my money. Thanks.
Hi John, thank you for your review. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 13, 2020
This experience is happening just like it was explained to me from the very beginning. Freedom Debt Relief has acted on my behalf and settled several credit card accounts for me with outstanding results. Their legal team also has kept me out of court rooms. I knew my credit score would take a hit but I knew that would not last forever.
William, thank you for leaving us such a great review! We couldn't be more excited than to continue to act as your advocate for a debt-free future. The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so we encourage you to use it throughout this process. Just go to www.fdrclient.com or contact Client Services at 1(800)-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
The FDR program has been amazing at helping me to reduce my credit card debt significantly. Their customer service is wonderful as well. They have made this process as painless as possible. I now have so much less stress associated with my financial status, especially during these very difficult times.
Thank you for sharing your story with us, Sharon. We're glad our program has helped you during the time that this hardship has occurred. Please lean on us if you have any questions or concerns by contacting Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
Freedom Debt Relief has done for us what they said they would do. They have been reducing our debt and assisting in obtaining reasonable payoffs. We have two more years to go until they will have us out of debt.
Thank you for your review, Maralyn. Our negotiators do an amazing job of obtaining the best settlements and making sure our clients' debt is getting reduced! Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
I don't have enough money every month anymore to make all the payments that I have. It seems that everything goes up in pay, except my social security check. My medical has tripled in the past 3 years. I am grateful for the help you and your company has given me. Thank You.
Hi Grant! We are glad we could step in and assist you with your finances. We can't wait until you get to the financial future you desire. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 13, 2020
I would highly recommend this company. Their employees are well informed and well spoken. They have gotten me well on the way to resolving my debt. I do so well that I qualified for a COnsolidation loan and will resolve my debt that much sooner.
We appreciate your feedback, Ms. Cook. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on you journey to becoming debt-free.
Reviewed April 13, 2020
They have done everything they said they were going to done. Only thing I don’t like is my year that is over. One of my account will not be done until 2023, they said it will take until 2022. I like what they done already.
Thank you for your feedback, Carole. We cannot thank you enough for sharing how greatly our program has positively impacted your financial situation. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
Every time I have contacted them they take of my issues except I keep getting notifications from creditors about my acct. Other than that I'm very pleased with them. One time I was very dissatisfied. I got a woman apparently didn't know what she was doing and it caused me a lot of grief, can't remember her name but she was a dingy dingy lady.
Thank you for sharing your experience with us, Sandi. We're always trying to improve our clients' experience so we appreciate your feedback. We're confident that you'll be pleased with our services. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
Excellent service and my mind is at peace. I have suggested the service to others. Good communication with me at all times and will answer any questions in a good timeframe. I will at all times be recommending because of the stress is gone.
Hi Gregory, thank you for your review. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
Each of the FDR consultants I have had phone discussions with have been knowledgeable, friendly and consistent with their advice. I am experiencing frustration with the frequency of creditor phone calls, angry letters and stalling within the debt negotiation process. I thought by now I would be further along in my quest to eliminate my debt. I also would be very frustrated if negotiators don't reduce fees and fines and offer to reduce the debt by at least 55-65%. I am keeping up with my monthly deposits and added extra funds to my last month's deposit.
We appreciate your generous feedback about our company, Karen. You are off to a very strong start in our program. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 13, 2020
So far the experience with Freedom has been good & they answer question that I have had fast. The time they take to explain things is very good. When I have had to call them, the wait time is very short.
Thank you for your spectacular feedback, George. Our greatest accomplishment is to help clients become debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 13, 2020
I’ve been enrolled almost 2 years. They settle at a fraction of what you actually owe. You’re kept informed of all settlements and you can check your dashboard to see your progress. They’re always available for questions or concerns. Can’t wait till I graduate.
Thank you for your review, Brenda. We look forward to helping you reach your financial goals! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
Ever since I started with Freedom, it has been amazing. They are very accommodating, and will help you in every possible way. I am thankful for this debt relief company! Thank you sooo much!!! They helped me consolidate all my credit cards and private student loans for one payment. Since I started this, it had helped me so much financially.
Hi Danielle, thank you so much for your feedback. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 13, 2020
Non responsive. No one to discuss my account with. Taking my money, when I look at my account online it's hard to determine if progress is being made. Once I got set up, there is no one to talk with. I would like an update with a person.
Thank you for expressing your concerns, Isaac. We are always looking for ways to improve our client's experience. It sounds like you need an update concerning your graduation path. One of our team members will be reaching out to you to address your concerns. Keep in mind you can track your progress online through your Client Dashboard or reach out to one of our professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
Updated on 03/24/2022: I am happy with the negotiation process. Just about all my debt has been cut in half. It's taking longer than I thought but it's working to my advantage. If I was able to put more money monthly it would go faster but I can only afford what I can afford at this time.
Original review: Very happy with the way things are working out. Of course, I wish it was quicker but it's fine. I'll be happy when I'm completely debt-free when this is done. I like the way they keep in touch with me.
We appreciate your feedback, Cheryl. Thank you for your patience as we obtain the best settlements possible on your behalf. We're also very excited to see you reach financial freedom and enjoy a debt-free future. The Client Dashboard is a resourceful tool to use when monitoring your progress. Log in at any time at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed April 13, 2020
The only thing I had a problem with is the late receipt of some paperwork. This cost me over $400 in back taxes. Other than that I highly recommend this program. It saved me over $20,000 dollars. So check them out.
Congratulations, Orvis! Thank you for sharing with us how you benefited from our service. We hope you are enjoying your financial freedom, even during this challenging time. Thank you for trusting Freedom Debt Relief!
Reviewed April 13, 2020
I chose Freedom Debt Relief because they are #1 at what they do. Every call I have ever made to them, they have always been most helpful. Understand it is a process sometimes waiting is hard. I’m so glad I chose them to help me and I know they will see me thru until the end. Thanks, Connie
It is our pleasure to assist you, Ms. Davis. You are absolutely correct in saying our process does take time. We assure you the wait will be worth your while! Thank you for trusting us to do exactly as we say. Remember to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 13, 2020
FDR is a great program and the customer service has been top-notch throughout! I would definitely recommend to all! They have helped me every step of the way. I’m truly grateful for this service. It has truly been of great help to me!
It has been our pleasure, Eric! We enjoy guiding our clients to brighter financial futures. Thank you for complimenting the service you've received. Our goal is to support your every step toward financial freedom. Thank you for choosing Freedom Debt Relief to be your guide!
Reviewed April 13, 2020
Working with Freedom Debt Relief has been the best stress reducer that I've had in years. Since I contacted them my life has been made much easier and I have one less thing to worry me and my life's a lot easier.
Terrific feedback, Denise! Hearing our service has provided you with peace of mind is amazing. We look forward to serving your financial needs as well. Remember to log into your Client Dashboard at www.fdrclient.com to view any important communications regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
Updated on 03/06/2021: Freedom Debt Relief has an excellent reputation, as well as, customer service. They have paid off all three of my credit cards in only two years and we are now working on paying off a bank loan. I would highly recommend Freedom Debt Relief to anyone.
Original Review: Freedom Debt Relief is an outstanding company with awesome customer service. They are great at paying off two of my credit card debts off with one more to go in only a year and a half. It was one of the best decisions that I have ever made. Thank You.
Thank you for complimenting our service, Brian. It's a pleasure guiding you to a debt-free future! We're also very proud of the progress you've made. Keep in mind your Client Dashboard is a great tool to use to view any important communications regarding your account. Log in anytime at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to reach your financial freedom!
Reviewed April 13, 2020
I would highly recommend Freedom Debt Relief. Their staff is always very helpful and are always there whenever you need them for anything! I’m very greatful for all their help! They are upfront and honest from day one and there are never any hidden fees afterwards. You know what you're into from the beginning! It’s a long process but it’s a well worth it in the end!
We're happy to help. Thank you, Courtney, for taking the time to share your experiences in our program. We also appreciate you recommending our service to others. Please continue to reach out to Client Services with any questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed April 13, 2020
I have been very pleased to this point. Looking forward to the end. I would highly recommend this to anyone wanting to get out of debt. It has been a great way to pay off credit cards and every time I finish paying off one it is such a relief.
Congratulations, Anita! It sounds like you're making great progress toward financial freedom. Thank you for sharing how pleased you are with our service. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 13, 2020
I am really happy with Freedom Debt Relief. They help me all the way with the settlements for my debt. I would tell my friends about them if they ever needed help with their debts. They would be very happy if they did use them Freedom Debt Relief was my salvation to getting out of debt. I recommend them to anyone who needs to get out of debt.
We appreciate you for recommending our program to others, Alicia. It's great to hear you're so pleased with our efforts! If any questions come up, our Client Services team is available 7 days a week to assist. You can also email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed April 13, 2020
Freedom Debt Relief has helped me so much in the past year I have been with them! I’m already half way out of debt and my credit score has risen! If you’re wanting to see a brighter, debt free future, then don’t look any further! Freedom debt relief helps you along every step of the way and if you have any questions just contact them!
Thank you for the confident feedback! It's amazing to hear about the progress you've already made in our program. Keep up the excellent work! Remember to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 13, 2020
I could not be happier. They took the stress off of me and are working to getting all my debt paid off. I am learning that it is to know that we all have hardships at one time or another. Thank you Freedom.
Our pleasure, Julia! We're glad to hear how pleased you are with our program. We take pleasure in guiding our clients to brighter financial futures. Please let us know how we can continue to support your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed April 13, 2020
In early April I realized that once again I would be unable to make my payments for April. I called to let you know and I was professionally informed that it would impact my settlements. I regret that I was in that position. Today I was able to schedule my April payments in full to be made on April 16th. Anytime I’ve contacted a customer service rep, I have been treated with dignity and respect. Keep up the good work.
Julie, thank you for leaving us a review. We understand due to the current events it may become more difficult for your schedule deposits to be met, but we will continue to support you every step of the way. Please let us know if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
They are always very prompt in handling my account. They are always ready and they can find my accounts right off the bat and are ready to update whenever I have something new come up for my accounts. They are always polite and courteous.
Elisabeth, thank you for taking the time to give us your feedback! Our team of professionals looks forward to further assisting with all of your needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 13, 2020
Because of the present problem with the virus haven't be able to work. When I called to see if they could help me out with my payment smaller they worked it out with me and told me if things didn't get better to call again before my next payment due and they will work with me again!???
While we are glad to hear you're happy with the resolution, we are sorry to hear you've been directly impacted by this pandemic. We are here to support you any way we can, Ms. Barbalaco. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed April 13, 2020
FDR is amazing. They have helped me so much with my debt, and it's a relief to see the balances go down! It would take me so long to make a dent, but having someone who knows how to negotiate is such a blessing!
Kara, thank you for the amazing review. Our negotiations team works carefully to reach the best settlements possible. The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates. Just go to www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 13, 2020
So far, my experience with FDR has been satisfactory. Actually, we have had little need to correspond which I like. We are in the settlement phase. A small loan has been established thru Consolidation Plus, (a FDR partner) & I am anxious to complete our business.
Congratulations, Richard! It sounds like you are well on your way to a debt-free future. We're excited to be a part of the journey. Please let us know how we can continue supporting your every step. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!
Reviewed April 13, 2020
Again Thank you for your services with my current debt situation. It is real eye opener and learning experience of how real life is and how one day can change things from the so called normal to something else. Hopefully, going forward I can continue to get my debt controlled and look forward to retiring with a peace of mind to have real peace.
Hi Veda! Thank you for the review. We can't wait to support you through this journey. Feel free to lean on us and to reach out to Client Services if you need anything at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being apart of the Freedom Family!
Reviewed April 13, 2020
FDR has been remarkable. Could not have manage by myself. I’m am so glad I made the call and ask for help. Thank you very much FDR. After getting hurt I couldn’t make my payment so I had to ask for help. I had had a couple months bad luck. And it just keeps coming. But thanks to FDR THING ARE LOOKING MICH BETTER.
Charlotte, we truly appreciate your glowing review! We understand deciding to become debt-free isn't always easy for our clients, but we are glad you are allowing us the opportunity to help you through this journey! We encourage you to use the Client Dashboard at www.fdrclient.com, since, it is a great tool to follow all updates with your program. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 13, 2020
I was able to do some searching back up and I had been looking at Freedom for a long time. I called and the young lady gave me what I needed. I was like, “Yep, we’re going with it.” She provided a lot of information for me and I felt comfortable with that. She listened, was so sweet and helpful. She sent me emails and she worked with me. She provided some things for me that I did’t even think about. So, she was wonderful. She had passion and compassion. And to me, that’s important. Over the years, you figure out who’s okay and who’s not okay, and she’s on.
Freedom helped me get back on track. They gave me, “This is what you owe. This is what we can do. This is what’s your payments gonna do. Here is your options.” So, they can work with me and I can work with that. It’s like a stress relief because things were getting overwhelming. I’m still getting some medical doctor bills coming in and it’s stressing. And then it gets complicated, and then you’re like, “How am I gonna do this? How am I gonna do this?” I can get onto the path of control unlike circumstances today, you have no control of anything. So, it was like, okay, I can breathe.
Hi Shelby! Thank you for sharing your experience with us. We are proud of you for taking the steps towards your financial freedom. We love to provide our clients with options as we work towards your graduation path. We are glad you can lean on us. If you need anything in the future, don't hesitate to call us at 1(800)-655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 12, 2020
One of the best customer service I have ever worked with, especially since they respond to a wide variety of problems and questions. I have had to call them on a number of occasions and have always found them to be efficient, knowledgeable, polite and certainly left me with the feeling that they honestly were concerned with my problem. I lost my job and Freedom was the best callI made to here us get back our life.
Roy, thank you very much! We love providing our clients with excellent customer service plus providing them with as much information as possible to help the process. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 12, 2020
Even though I am in the early stages, I have received exceptional service. When I called for questions and clarifications the quick and professionalism was excellent. Customer service means a lot to me and the people who answering the call direct calls to the proper department. Overall great friendly service.
Welcome to the program, Yilma! We are super excited to help you along this journey of becoming debt-free! We strive to give our clients exceptional customer service throughout this process. Lean on our team of professionals if you need anything at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2020
I am very satisfied with service received from Freedom Debt Relief. I have already had 6 accounts negotiated and paid off. They are an honest company and I would recommend them highly. They have your best interests at the top of the list.
Rosemary, thank you for the outstanding review! We pride ourselves on being upfront and honest with all our clients concerning their options. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2020
My messages are left unreturned. I feel I don't have the complete information to know what is the best choice for me to make. One person tells me that everything is taken care of. I have nothing to do but agree or disagree to the settlement offer, another tells me to try a debt loan 'sister company'. I am unhappy because on another occasion I was told by one person I would need for $20 more a type of settlement insurance. Another person tells me that no, I don't. It's already included in my agreement. This leaves me feeling uncertain all the way around.
Thank you for bringing this to our attention, Debra. We certainly want to ensure we are informing our clients of accurate and consistent information when guiding you through this journey. One of our experienced team members will be reaching out to address your concerns regarding your program. Thank you for choosing Freedom Debt Relief!
Reviewed April 12, 2020
I'm satisfied with the help I have received from Freedom. They have given me some peace of mind concerning my debt. I was to the point I didn't know where to turn to and Freedom gave me that peace. Thank you Freedom!
We are so grateful for your kind words, Deborah. We couldn't be more delighted then to assist you in obtaining the financial future you desire. Let us know if you need anything, our Client Services department can be reached at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 12, 2020
When I joined this program I had so much doubt and skepticism and for the first few months I would just see the money accumulate and I was beginning to worry but it's been a little over a year and I’m beyond elated about the progress I’ve seen and the amount of debt eliminated. All I can say is trust the process. As much as we want these things just cleared up right away it doesn't always work that way.
Ingrid, thank you! We are glad you placed your trust in us and decided to go this route when choosing to get your financial freedom back. Each month as you fulfill your program commitment, you get one step closer to being debt-free! Please contact our Client Services team at 1-800-655-6303 if you have any questions regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 12, 2020
Freedom was the best program for me and I got everything answered by their reps. I like the dashboard so I just keep up with it. I’ve been with Freedom for a year and they have done some negotiations for me, which seems to have done good.
Carolina, thank you for the awesome feedback. We are glad our representatives have been there for you whenever you needed them. Rest assured, you are in good hands, and we're working hard to obtain great settlements on your accounts. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 11, 2020
Very professional and helpful. I would recommend your services to all my friends and neighbors! The persons I spoke with on the phone were very courteous and well versed in fixing my problem. Thanks again for all your help and your expertise in taking care of my problem!
Henry, we appreciate your review! We enjoy providing our clients with a solution that best fits their needs, and we can't wait to see you debt-free! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 11, 2020
I have contacted Check and Go and they are still taking payment out of our checking. How can I get them to stop. I think everyone else has stop so if they keep doing this I will just have to do this on my own.
Thank you for bringing this to our attention, Evelyn. If you are still having concerns regarding this matter, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 11, 2020
With FDR, I had a difficult creditor who negotiated with them to everyones satisfaction, or so it seemed. This Creditor had 2 debt collectors they sold to prior to FDR negotiation. When this Creditor was finalized with 30 monthly payments, we all were quite pleased. But, my credit score seemed to getting worse and worse. The 1st original debt collector, who was not getting paid, kept showing account open for COLLECTIONS at a very high balance.
Bottom line, it took a going around the RULES of FDR, it took compromise on both our parts to get enough funds in there to pay this Creditor off EARLIER than the Contract, originally negotiated. This was the only way to eradicate the awful monthly FICO dings It took people at Freedom (Stacey) to really hear me, to really work on my behalf, making up NEW rules and Ways as we go along, since in these times, NOTHING IS LIKE IT USED TO BE. Thank you Stacey, Thank you Freedom Debt Relief. Marianne
Hello Marianne! We are so glad we could help you during this difficult time. Our program could impact your credit rating, but the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. If you would like to discuss this more in-depth, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 11, 2020
I was looking online for some kind of way to l relieve my debt. I came across Freedom Debt. I called and when I talked to them they were very kind, very helpful and honest with me and all the stuff that's going on now. They have been very patient and very helpful and always keep me informed.
Hi Alice! We are so happy we could relieve your debt, along with any stress associated with it. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 11, 2020
Freedom Debt Relief has really given me a peace of mind when helping resolve my debt. They have been able to settle my debt with creditors for less than what I owe. If you’re struggling with debt, I would definitely recommend Freedom Debt Relief. Thanks for all you do!!
Hi Jennifer! Our goal is to give our clients peace when handling their finances as we know how stressful this can be at times. We can't wait for you to become debt-free! As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program or contact us at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 11, 2020
They are helping me greatly, I would recommend them to anyone. They are kind and caring. They have got three of my accounts cleared in just over a year. Hopefully I can get my last two accounts cleared in the next year.
Michael, we appreciate your great feedback! We enjoy reaching the best settlements possible on your behalf and will continue to work hard throughout your time with us. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 11, 2020
I have had nothing but good to say about Freedom Debt Relief. I don't worry about any of it, they are doing a fantastic job and the website is very user friendly. I appreciate all their work on my account.
Thank you, Carole! We are so happy we have been able to meet your expectations. We encourage you to continue using the Client Dashboard, since, it is a great tool to follow all updates with your program. Also, if you have any questions or concerns arise, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 11, 2020
Knowing that I am in track to getting rid of my debt is a gift. Every person that I have worked with has been amazing. Most have been through the program so they understand everything that I am going through. I HIGHLY recommend Freedom.
It is our pleasure to assist you, Kathryn! We are thrilled to hear about your success in the program, and we love that our agents have kept you informed every step of the way. As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 11, 2020
I am so grateful and thankful for the experience I had with Freedom Debt Relief. Not only was I able to have a better handle on all my debts, Freedom Debt Relief also made me a better person by living a life with no additional debt. I am actually paying my expenses without the use of any credit card. No more credit card. I've not had a chance to spend without using a card on any bill till I have been a client of Freedom Debt Relief. Highly recommendable and really made a big change in how I live my life. Dept free. Thank you Freedom Debt Relief, Thank you!
Wow, Carol! We are so happy you find the program to be beneficial for your finances. We take pride in helping our clients become debt-free. Remember, you can check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 11, 2020
My accounts are being settled for less than 50% of what’s owed and yet, my total amount to pay back will have been the same as the original balance on all accounts so where is the real savings?!?! Seems as though more of a scam than a consolidation and savings plan. Very disappointed.
Thank you for sharing your concerns with us, Kerri. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 11, 2020
Consolidation of Debts & Dealing with an Attorney. Just the idea of not having to deal with Creditors. I don't know how long I can do this with the Coronavirus. But I am trying. This was totally unexpected! With the Coronavirus I cannot work. Showing houses is almost impossible because The State Law Says: STAY HOME. I CAN PAY THIS MONTH'S BUT WHO KNOWS HOW LONG THIS WILL BE!
Hi Mary! We understand COVID-19 is putting an extra burden on people right now. That's why we have created a process for clients who may need assistance during this hardship. Please reach out to our Client Services department if you need to make any adjustments to your graduation path. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 11, 2020
My husband and I used Freedom Debt Relief about 10 years ago. I really liked how they worked with me last time but this time, my complaint is we had to pay all the fees upfront before they did anything else. I made every payment on time the last time. I made every payment on time this time, but they seem to take their fees first. My other complaint is since they take the fees upfront, they have waited so long. I've settled two debts myself because they were not doing anything. My daughter helped me and she was paying it. But other than that, I am happy with the way FDR is doing it. I referred my daughter to them because she went through a divorce and got left with a lot of stuff.
I’m paying 700 a month even if I had some medical problems and ill and 'cause I was desperate. FDR has helped me because it’s taken the worry out of these people constantly hounding me. I’m 72 and I’ve even taken a part-time job so that I can increase my payments with them. My kids don’t like the fact that I’m out working but I have to because I need to get this paid off.
Hello Cherie! Thank you for sharing your feedback with us. We are constantly looking for ways to improve our practices. Now we are happy we could provide you and your family some relief when handling your debt. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 11, 2020
I've only had one account to settle since I've been with Freedom Debt Relief. I was hoping that they would call all the creditors when they first get them and let them know that they are handling these accounts because the creditors bug me to death. They call me, they want money and they threaten. But I guess they don't. Most of them have quit calling me except for one. But other than that, it's working out good so far.
Carline, thank you for giving us your feedback. Settlements are dependent on accumulating sufficient funds to settle the debt, and as long as we continue accumulating funds, we should have no problems meeting your goals in realistic timeframes! To track your progress, go to the Client Dashboard at www.fdrclient.com or reach out to Client Services for an update. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
To this date, Freedom Debt Relief has performed extremely well on my credit card reduction or full payment agreements. Feature is the telephone attention to details with the greatest of respect! I would rate them so far as a 5 Star Service!
Francesca, thank you for the generous feedback! We love to provide our clients with amazing customer service while assisting them to a debt-free future! Our negotiators will be hard at work on your behalf. If you need any assistance in the future, reach out to us at 1(800)-655-6303 at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 10, 2020
This company is a place where the customer matters! It became necessary because of unforeseen life events. I was required to request a payment schedule change. The staff spent the time to work with me to assure my needs were met and they would still reduce my obligations. The service they have provided has been invaluable. Thank you FDR!
Hello Alan! We are pleased that we could be there whenever a hardship arises. We like to support our clients no matter where they are with their graduation path. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 10, 2020
I am absolutely happy with the services provided by Freedom Debt Relief. FDR was recommended to me by my financial adviser. I had to truly think about the long term benefits of utilizing their services vs the implications of signing up with them. It's TRUE my credit score went severely very low from not making the payments BUT it was all worth it. Instead of paying +$30,000.00 with all the interest, they were able to negotiate the loan to about +13,000.00. You do the math. And the process was painless, no creditor call, no overdue notices. They handled everything for me???? I can't thank them enough????
Amina, we can't thank you enough for sharing your awesome feedback! We are ecstatic to hear how well your program has been going and that you are well on your way to financial freedom. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 10, 2020
I am very happy with everyone I have spoke with. My problem is always resolved. I am so happy that I found this place. I will be so happy to be debt free and it is well owed to this place. In the beginning I was nervous because my credit was so bad but now I have an average score. Thank you. Hopefully things get better from here.
Thank you for your thoughtful review, Diana! We are happy our team of professionals have been supporting you and helping whenever you needed them! To discuss your account more in-depth, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
I was pleased in the beginning but when I came into a small inheritance and deposited $10,000 into my Freedom account you still proceeded to take $450 from my checking account. So I decided to settle my credit card/loans and try to pay off my medical debt.
We apologize, Ms. Wallace, for any frustrations caused. The scheduled deposits are set, unless we've been advised to modify them in any way. We are glad to hear you discovered a solution that worked best for your situation. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 10, 2020
My experience with Freedom has been great for my wife and me. They secure me with bright future and control of my debt. There are no words to express how much they have been for me. Thank you for your assistance.
Hi Samuel! It is a pleasure to be able to assist you in obtaining your goal of financial freedom! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 10, 2020
I’ve been on track for the last couple of years. FDR is always there for me, especially if I have questions and concerns. I’ve been completely satisfied with their commitment to their clients. I am in a better place, financially and emotionally.
Thank you, Walter! We are heavily committed to our client's being successful in the program. We couldn't be more proud! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
I have had no problems with any questions I have had and I am very comfortable and relaxed at the way my finance problems are going. I would recommend FDR to anyone having credit problems. Thank you very much for allowing me to voice my opinion.
Thank you for your review, Delores. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 10, 2020
Very simple procedure to get started. Agents very helpful. All of your questions are answered in a way you can understand which makes it easier to ask questions about things. I will gladly recommend Freedom Debt Relief to all of my friends and relatives.
Hi Lynda, thank you for your review. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 10, 2020
Yes, I would recommend a friend who is in need of help. I'm very happy with my progress so far but I just wish all the accessories were getting something paid on them every month. During this time I can't increase my payments.
Thank you for your spectacular feedback, Jacqueline. Our greatest accomplishment is to help clients become debt-free! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
This has been the best experience I have had. They are so helpful and it has helped me keep my head up and move on. From the initial contact, they have been upfront and honest. It’s nice to know that there is help just a phone call or email away.
We are over the moon to receive such stunning feedback, Toby! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! We just want our clients to see that there is a way out and becoming debt free is the way to go! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
FDR's staff are very professional, understanding to your personal circumstances, non-judgmental. They handle everything relating to your accounts associated with their services. I wish I did not have a need for their services. I do recommend them to anyone who find themselves in a financial situation that may require their help.
We appreciate your generous feedback, Sharlene. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 10, 2020
I have had a great experience thus far with Freedom. The accessibility on the client dashboard keeps me up to date with all my accounts. The customer service is excellent and quick with response. I have recommended to a friend and would again.
Thank you for your amazing feedback, Michele. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 10, 2020
The process is slow, but the results are proving to work. I wish I could deposit more money, but I need to use my tax refund to fix my 2006 Chevy which is the only means of transportation in this small town. Thank you.
Thank you for your review, Joseph. Our stunning team will continue to work hard to settle the remaining of your debt and having you become officially debt-free! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
I think they are doing a great job. I can’t wait to graduate! They helped me out when I didn’t know what to do! I am absolutely thrilled with their diligence in helping to lower my debts and pay them off so I wouldn’t worry about it later!
We appreciate your feedback, Lydi-Ann! We look forward to your continued success with the program! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
They have worked hard to resolve my issues. I have received calls from past debtors that are listed but I don’t give any info. I have been instructed to not give any information which I inform these annoying calls to Freedom Debt Relief.
Hi Karen, thank you for your review. We enjoy having you in the program and assisting you in becoming debt-free. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 10, 2020
Very happy with the results. Patiently awaiting to finish. Very professional customer service. Very professional. Friendly. With great knowledge for non English speaking. With fair attitudes. Non discriminate or judging attitude. Great company. Thanks you Freedom. I highly recommend freedom to everyone that is going thru with a financial hardship.
We appreciate your generous feedback about our company, Angel! We truly care about our clients and we work hard to build a relationship with them so they can be as comfortable as possible while in the program. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 10, 2020
I cannot thank Freedom Debt Relief enough for helping us manage our finances. Due to several obstacles, our bills fell behind. Upon calling Freedom, I was never made to feel like I had done anything wrong. Instead I was comforted and assured that this problem can and will be solved. It has been almost a year and I am elated at the improvements Freedom has made in my financial health! Thank you so very much!! I am one very happy and very satisfied client and will continue to recommend Freedom to anyone who needs assistance!
Thank you for sharing your story with us, Jean. We're glad our program has helped you during the time that this hardship has occurred. Please lean on us if you have any questions or concerns by contacting Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
So far so good. I am very pleased at the courtesy and timeliness at the responses. I am really looking forward to seeing the end product. I would recommend to family and friends. I will continue to anticipate results. I have been a client for 3 months and everything has been timely and accurate. I haven’t experienced any problems or disappointments. Looking forward to successes as a client.
Hi Alfonso, thank you for your review. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 10, 2020
The negotiations seem good. 40 to 50 %. But then your fees make it only 20%. You save me $2000 then charge $1000 which will add to the loan at 25% interest. Not sure I am saving much. You negotiated down a CC that was about 5K. In the end I saved only 1k. I perhaps should have just got a loan when I started this and paid all off. Then I would have saved 9K in fees and penalties so far. With added fees that are on now. We are simply saving me the money it cost to do the program.
Thank you for voicing your concerns with us, Douglas. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 10, 2020
Slow to resolve accounts than I thought. Thought process would be quicker and thought most creditors would be quick to settle... Nice to have someone on my side. Happy with experience with Freedom Debt Relief. Overall satisfied with experience.
We appreciate you voicing your concerns with us, Tina. We understand our negotiations process takes time and requires the patience of our clients. We know the relationship you had with your creditors is important to you. Our goal is to satisfy your enrolled balance as quickly as possible. Please remember to visit your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
I received impeccable customer service on yesterday! My agent was so helpful. I must admit, I was a bit skeptical about the program at first but I am really starting to see a change in my credit score! The program really works!
Thank you for your review, Gina. We will be rooting you along the way to your financial freedom! If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
I am happy to help myself due to Freedom Debt Relief. The creditors gave me a hard time but everything is resolved. Freedom keep me updated for my account and I am happy for that. I just started with Freedom. They have been a great help.
Hi Carolyn, thank you for your review. We are happy to be your debt settlement company and are excited to see you complete the program successfully! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
Requested a stay on the April Month payment. Was able to get everything taken care, great customer service. Had everything explained to me and understood precisely what was going on with my account. I believe I am right on track with my goals.
Thank you for your feedback, Steven. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 10, 2020
FDR keep asking for account numbers for two loan amount that I got from Citibank. I have sent a copy of the loan payment information but they continue to leave text messages stating that the accounts numbers were incomplete. However, I tried to explain that these accounts were loans hence the numbers are shorter than the those of a credit card.
Thank you for bringing this to our attention, Mr. Palmer! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 10, 2020
A rep from Freedom called and talked to me first. He was a nice guy, full of information and answered questions. I was given options on my payment plan such as the day to start it on. We’re still in the first year of the program but the credit has gone way down. I’m happy with Freedom right now. They took all of the payments away from all the credit cards.
Hi Carol! We are pleased you found our agents helpful and knowledgable during your enrollment. We understand how important it is for our clients to understand the process so they can become comfortable with the program. Feel free to lean on us and to reach out to Client Services at (800) 655-6303 or support@freedomdebtrelief.com if you need anything. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
You people are very nice and explain everything to me about the Freedom Debt Relief program and I will stick with it so I can get out of debt so thank you very much. I appreciate everything you are doing for me.
Hello Donna! We are overjoyed on how the program has benefited you! Keep up the great work and stay committed, you'll be debt-free in no time! If you ever have any questions, please reach out to us at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 10, 2020
I received information in the postal mail then I called and talked to a representative. She was informative, confident, and knowledgeable about what she had to say. She told me that they had helped several people. Everything she mentioned to me looked like it would be what I would pursue other than I was apprehensive at first about my accounts being three months behind and just going through that process because I was accustomed to making payments on time. And so, I was still continuing my debt. But I thought about it then I talked to customer service more than once and they assured me that the program would help. Also, I looked online and Freedom had good reviews and seemed to be the number one debt relief program to go with so I thought I'd go with them.
I've been kind of disappointed about the settlement fees being as much as they are. I had one that was around $300 and I was like, "Has that really helped me?" When I look at my dashboard, they set up payment plans and I could look back at my statements and figure this out. I wanted to know if that settlement fee is included in the payment or if that came out of my dedicated account. I need more of an understanding of the process and I had to call one of the representatives to get that clarified.
They seemed to be very savvy about their website. They upgraded and made some changes to the dashboard. Then they said it would take me two years to finish the program. I've got three accounts that have been paid in full. One of them would have already been paid, but I canceled my payment for last month because of this pandemic taking place. There were also times I've made partial payments with my designated amount each month because I had to have some dental work done. I have to pay out of pocket and I've gotta come up with that cash outside of making the payments that I do to them each month.
One good thing I like about them is that I've got a little bit of a cushion. So right now, I've got money in my dedicated account. I have an account that they could pay, but they would not pay it because it would keep them from making monthly payments on the existing ones that they make monthly payments to. I've got several accounts that are close to being paid and they're gonna keep the payments that they make low. Then, as I get accumulation in my dedicated account and if I have enough, they'll pay one of them off. So, I'm decreasing my debt instead of increasing. Overall, they have really helped me. I was able to accomplish some things I wouldn't normally have been able to accomplish. It also helped me with my health, knowing that my debts are decreasing and I'm able to concentrate on my very mind, body, and soul.
Catherine, thank you for sharing your experience with our company. We are pleased to hear our professionals have been able to assist you and break down the process whenever you needed them. If there is ever a time you are confused or unsure of your program, do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 9, 2020
Took some time for me to get a hang on. Freedom made it easy for me. I understand now. Helps me keep on track with whats being paid. I would refer a friend that is in the same shape as I am. Thank you so much for helping me with my credit.
We appreciate your generous feedback, Deborah. We're glad our program has helped you during the time that this hardship has occurred. Please lean on us if you have any questions or concerns by contacting Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2020
So far we have been satisfied with the assistance.. Though we have had questions on some of the ways it goes! and how/who are settling. We want to stay on track, sometimes when we are reminded to keep up with our payments, it does make us wonder since we are paying every month same day, same amount, not missed any payments!
Thank you for bringing this to our attention, Norma! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 9, 2020
My financial situation slowly started to improve from all aspects after becoming an FDR client. The simple thought that my debt would go away eventually, changed the way I think about money. I recommend FDR to anyone that has more debt than cash in the bank. It shouldn't be that way and it doesn't have to. My income has doubled since I started with FDR, strictly because I'm not working to pay off debt anymore. Now I'm working to establish wealth. It's a big difference!
Thank you for your review, Jason. It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and we look forward to assisting you in becoming debt-free. As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2020
I couldn’t be more happy of being with FDR. Great job, great customer service, they settled my first account of four, in the first 7 months of being with them. The only side down in my opinion is the high price we pay for the negotiation. Overall is good.
Thank you for your review, Mr. Ramos. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2020
I'm so happy with making this choice to join with FDR to help resolve my debt that was overwhelming me while going through some rough times. I would recommend FDR to anyone facing financial hardships. They are here to help!
Angela, we are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 9, 2020
I am very happy I chose to go this way about my debt. So far it hasn't been a year yet and I am already down from 11 cards to 5 credit cards to do settlements less than a year. I am so excited and I can't wait until I'm done with all my debt. Thank you so much for your help. I hope to graduate sometime next year from the program. Thank you again.
Congratulations, Maria! We are so happy to hear how beneficial the program has been for your finances so far! We can't wait to provide you with the best deals possible. As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 9, 2020
So far everything has been very professional. I am very pleased with how everything is progressing. All my questions have been answered in a very timely way. My adviser tony has been great in getting back to me very promptly.
Hello Mercedes! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for being apart of the Freedom Family!
Reviewed April 9, 2020
I would recommend this financial group. Our representative is wonderful. She took so much time with us!! We both are very hard of hearing & she adapted to our needs!! I am also very financial term illiterate, but she even made me understand.. ???? Thanks to Veronica!!
Greeting Janice! Thank you for the amazing feedback concerning our team of professionals! We take our time to ensure our clients understand the process and producers that come along with this journey. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 9, 2020
So far so good. I'm just very relieved that you folks help me out and here by my side the whole way. I hear great things about Freedom Debt Relief and so far everything I heard has been true. Thank you for be a mom aside king care of this problem for me and lived in a world off my shoulders. I highly appreciate it.
Hi Nathan! We are glad we could step in and help you reach your financial goals! We look forward to seeing you become debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 9, 2020
Thank you Freedom for making my life just a little bit easier!! Less worry. I have been with Freedom for over a year now and they have already settled 3 of my creditors and it's been such a relief knowing they are out of my way!
Thank you for leaving us a review, Peggy. We work hard to ensure our clients receive our support throughout the program and relieve their stress as we help them reach their goals. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 9, 2020
Happy with all the support! Very responsive so far. Truly appreciate the website, dashboard and ease of use. A great stress reliever! Phone support is good as well, quick response time and always a friendly person on the other end.
Hi Dena! We appreciate your great review! We are so happy we could relieve your stress as well as debt. We will continue to support you throughout this process. Just reach out to us at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 9, 2020
So happy I decided to address my debt with Freedom Debt Relief. No judgments, very caring, and understanding customer service willing to help in anyway they can. Also if I have questions, they address them right away. Highly recommend their service.
Thank you very much, Bonnie! We strive to provide the best client experience available, and we are thrilled to hear how caring our representatives are. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2020
I'm 64. $35.000.00 in credit card debt. No one to blame but myself. Considered Reverse Mortgage. Considered Home Equity. But I wasn't willing to put my home up as collateral. I applied for a personal loan. I was turned down flat. I didn't want a hand out from anyone. Mr. ** never gave up on me. He didn't. I told him this wasn't for me. Because I was responsible for getting myself in debt. But I had no way to get myself out. I was paying $700.00 plus per month most on that interest on 3 different cards. I would of never been able to pay these off. I'm now paying $476.00 per month for 4 years. I just made my first deposit. I will always be grateful to Mr. ** and everyone else. He explained everything to me in English. So simple. They do everything. I'm 64. Retired Military. I'm not being paid anything for this review. Look nowhere else but FDR?. Trust me. Please. Thank you.
Dan, it's our pleasure to be able to assist you in your hardship. We are so glad we could be an effective solution for you when handling your debt. As we continue down the road to success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2020
It’s been a fair experience with the agent that has helped me with my case, they have been very informative about my accounts and I’m fairly satisfied. I’m a senior citizen and I don’t know all about technology and they have been helpful in answering all my questions.
Thank you for your review, Olivia. It is our pleasure to provide you with a world-class customer service experience. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 9, 2020
FDR has brought me peace of mind and the possibility of improving my financial position. It is a very easy to understand program and they provide very valuable tools and information. Customer service is very efficient and has always answered my questions. I always recommend this program.
Hi Maria, thank you for your feedback. We enjoy having you in the program and assisting you in becoming debt-free. If we can be of any assistance to you, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 9, 2020
I have just started. Hoping this is going to work out. I was in hospital now losing hours due to the covid19 virus. Don't know from day to day if going to work. The people from Freedom Debt was nice and can't wait till starting negotiations.
Reviewed April 9, 2020
I just paid off one of my credit cards and I feel real Good! My credit score went back up instantly! Thank you so much Freedom Debt. Their service is exceptional. I have not regretted my decision in choosing them to help me.
Reviewed April 9, 2020
I've been with them for a year now and they are going through a couple of debts. So far, so good. I’m trusting them more and I feel relief from a lot of stress.
Amale, thank you for leaving us a review! We are pleased to know we have helped alternate your stress when handling your finances. Continue to lean on us when you need anything at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 9, 2020
Freedom Debt Relief was one of the first ones. They were really kind and seemed very honest so I gave them a try and it has been working out well. And since then, there were all these other companies that have come out. They’ve been great. I've been working with different people and they have all been nice. They have good communication and good customer service on the phone. I'm in a step-by-step, five-year program. But I have the option to pay it off sooner. Within a month or two, I saw my debts began immediately to get settled. Freedom Debt is a good company to try out if anybody is interested in consolidating.
Consuelo, we appreciate your kind feedback. We take pride in being upfront and honest, while we assist our clients in the financial future they desire. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 8, 2020
We decided to seek help to try to consolidate all our outstanding credit cards that we have gotten behind on and to make one monthly payment and stop accruing interest and penalties. To help us rebuild our credit and get back to a good credit score.
Hello, Anthony! Thank you for taking the time to leave us a review. We're glad that we are able to accommodate you and look forward to meeting your goal of becoming debt-free. If you have questions, please contact Client Services at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 8, 2020
The FDR program has been the best thing that has happened to me in a long time. From the beginning, the staff has been patient, knowledge, friendly and always available. I can review my progress 24/7. FDR communicates and make great savings with my creditors. I’m looking forward to my credit score increasing.
Greetings, Sharon! We're elated to hear about your experience with our team and look forward to assisting you further. If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief to be your partner along your debt-free journey!
Reviewed April 8, 2020
So far we have had a good experience, everyone has been super nice and helpful. We have settled one account and working in more. One was enrolled and we were assured they would settle but they did not. We are good with the outcome though.
Karyn, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and look forward to you becoming debt-free. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 8, 2020
I had a phone call with a rep on April 4th to confirm upcoming deposits. The Rep ensured me that everything was set up and I even received an email that outlined everything correctly. Today, I see that deposits that were set for 4/3 in the amount of $35.00 and for 4/6 in the amount of $107.00 were not processed from my account and I'm being accused of causing a problem here. The funds have been sitting there and my bank confirms that there were no attempts on those dates for ACH withdrawals. This is very disappointing. Luckily, Michael and Azusena is on chat and being helpful in getting this finally fixed!
Lynnecia, we're sorry to hear about your experience. Please know we never intend to make the process more difficult for our clients. We're glad to hear this issue has been rectified and look forward to assisting you further! If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 8, 2020
I have been so pleased with the help, support, and personal attention I've received from everyone at Freedom Debt Relief. They have given me hope in what I felt was a hopeless situation. Feel as if they regularly check in with me.
Phyllis, we appreciate you taking the time to leave us a review! We take pride in providing world-class customer service to our clients and if you have any questions, please contact us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 8, 2020
Pleased with action to help me. I’m not sure how Covid19 is going to affect the situation, but thank you for your help during these very turbulent times. My particular livelihood was one of the first affected and in all probability will be the last to recover, so hopefully working together we can get through this. Thank you again.
Donald, we thank you for leaving us such great feedback! We are here for you every step along the way of your debt-free journey. Please check your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief to be your partner along your debt-free journey!
Reviewed April 8, 2020
I have a lot credit cards debt and personal loan that I can not pay, because I have been out of work because of covid 19 pandemic. I want to pay my debt thru Freedom Debt Relief. This opportunity is exactly what I need.
Hello, David! We're glad to be able to assist you in meeting your goal of becoming debt-free and look forward to your bright financial future! If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 8, 2020
FDR is a very awesome program, friendly and helpful staff and everything was done in a timely matter. Thank you so much for everything to help me get back on track and becoming debt free. If you ever need help with getting out of debt make sure to go through FDR!
Thank you, Angelica, for taking the time to leave us a review! We take pride in providing world-class customer service to our clients and we're elated to meet your goal of becoming debt-free! Please reach out to us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 8, 2020
So far I should of claimed bankruptcy! - $ 8000.00 fees? Still paying high payments for 15,000 for next 4 years? with more fees added. Seems to me this was setup to steal instead of help me get out of debt. My Credit is tanked. All I asked for was to get a low interest loan from Lending Tree and somehow got directed to this.
Reviewed April 8, 2020
Freedom keeps letting me know where I am with the settlements. I call them when they sometimes say that I gotta get in touch with them and it works out fine. I’d like them to pay off all my bills without me having to pay them, but it won’t work.
Hello Cornelia! We enjoy keeping you up to date concerning your accounts enrolled with us! It's rewarding to know we are making a difference with your finances! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 8, 2020
I got laid off right before Christmas and I had just gotten my grandchildren who live with me. That’s why I went with Freedom and actually, they have helped me out a lot. I've been with Freedom for a little over two years now, going on three, and three or four accounts have been paid off. It’s coming along good. The only thing I can do is to keep paying on Freedom. Eventually, my debt will come down. I was on unemployment and although I still work for the military, they’re paying me administratively 20 hours a week. So it does cover my insurance and the payment to Freedom. Maybe in another six or eight weeks, I can call up Rick. We’ve talked over the years and we were gonna refinance. Because I was unemployed and now with the COVID-19, I’m a little strapped. But I’m glad I did this with Freedom. My credit score has also come up a little bit with the stimulus check. I took care of some other bills.
Freedom also had to go to court last month about a payment. It was JCPenney or Synchrony Bank that was taking me to court. They tried to say I owe them this whole amount of money and I contacted Freedom about that. I kept getting stuff from the lawyer and I had to fax a bunch of paperwork to her. Actually, the account should've been been paid off completely. But I was told I had to go to court on April 1st and I thought it had got to be a joke. Then it was moved to May. The lawyer contacted them and took care of it. She was good about that. So I definitely would recommend Freedom to somebody else.
Hi Deborah! We are so glad everything in the program is working for your benefit. We certainly understand how recent events could cause it to be hard to stay on track but keep up the great work. You'll be debt-free in no time, and if you need anything please reach out to Client Services. They can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 8, 2020
My sister referred me to Freedom. When I first subscribed to the program, they were really helpful. They told me step-by-step what's gonna be happening, and their rep answered all my questions. Everything went smoothly. I was comfortable with the person I was working with. They told me what the payment plan would be, but they did first ask me what I could pay, and then they gave me the amount. Three of my accounts have already been settled, and they made a structured payment where they're making monthly payments on them. Working with Freedom reduced a lot of the stress and worry about paying bills. I know that one payment is taking care of it all, and Freedom is taking care of it. I'm very satisfied.
Judith, thank you so much! We are pleased to hear about your success within our program. We work very hard to ensure our clients can receive not only debt relief but also stress relief, as we want the program to feel accessible for everyone. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 7, 2020
As my life came to an unexpected event and I was falling back on bill payments, Freedom Debt Relief was the only support I found as I was looking for help. They have given me and my whole family the peace of mind we needed.
Yadira, peace of mind isn't the only thing you will receive from skilled professionals. Our negotiators will continue to work hard to ensure we receive the best settlements and making sure our client's debt is getting reduced! Remember, you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 7, 2020
This truly has been a great and easy experience so far. It has been truly a relief not having to deal with creditors or payments. I would recommend this company to anyone in need assistance. Thank you so much for your hard work. It is much appreciated.
Reviewed April 7, 2020
When working with Freedom Debt Relief, it was a relief to be working with them! They are friendly, helpful, informative, kind and understanding. The process was quick and painless! I highly recommend. Chelsea was even about to go home and she called me to reassure everything was going to be ok and it was! Thank you so much Chelsea and Freedom Debt Relief!
Hi Cori! We are so glad our professionals went above and beyond for you to ensure you were comfortable with taking the next steps in the program. Please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 7, 2020
Freedom Debt Relief is a very good company to work with. I have encountered some of the nicest people. If you have a question, they will go the extra mile to get you an answer. So nice not to deal with a lot of red tape.
Reviewed April 7, 2020
It was my fault to be in this situation. The program works, Negotiating debts, but at the pace you can save money for it. I wish this can also negotiate Your credit score too. By the end finished will be negative 800.
Thank you, Kendall! Although our program could impact your credit rating, but the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. We can't wait to help you obtain financial freedom. We are here to support you at every step of the way, so please feel free to contact our Client Services team any time you have questions at 1-800-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 7, 2020
I was impressed that my debt consultant was willing to help and I was comfortable working with him. I’m almost done with my consolidation. Working with Freedom Debt Relief was good.
Hi Carol! We are glad our team of professionals have been able to make this experience comfortable and worthwhile! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 7, 2020
I like that it’s easy to understand everything on Freedom Debt's website. I did everything online. They do everything really quickly, and their communication is good. If there’s any problems, either they call me or I can call them.
Teresa, thank you for the feedback! We are ecstatic you find the portal to be beneficial to your program. We encourage you to continue using the Client Dashboard, since, it is a great tool to follow all updates with your program. Also, don't hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2020
Because of Freedom Debt Relief, my credit score is climbing. They are helping me reshape my future. I was in a downward spiral and they showed me how I could change that by following their excellent program and trusting their methods. I'm almost there!
Katherine, we are so excited! We are glad the program methods have been beneficial for you and you like the results provided. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 6, 2020
From the moment I emailed Jeremiah, everything went smoothly. He answered all my questions and concern. I'm very pleased with everything so far. I am a very satisfied client. And hopefully I'll be able to refer people in the same situation that I put myself into.
Hi Isabel! Thank you for sharing your experience. We pride ourselves in being transparent with all our clients and ensuring they are aware of their options. We will continue to be your advocate to the financial future you desire. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 6, 2020
I called to ask for help in suspending my monthly deposit to help during this time of Covid19 unforeseen expenses. I was greeted in a friendly helpful, professional manner and given the assistance we needed. Thank you so much for your understanding.
James, we appreciate your feedback. We understand how the recent hardship has made it difficult to stick to your gradation path. However, keep in mind in the future you can add funds to your account, and that will help you expedite your program. If you would like to discuss your account more in-depth, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2020
Doing a great job with my accounts and can't wait until all the accounts are settle and taken care of. Customer service is great too. Anytime I need help or question can always count on them to help me. I was little worried about how this was going to work out for me but it's great.
Wesley, thank you for sharing how great the program has been for you so far. We are happy to be your debt settlement company and are excited to see you complete the program successfully! You can call us anytime you need us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 6, 2020
The lady was very personable and very helpful. She does great at what she does. I would take her a million times more than some of the unfriendly previous ones that I have had. People don't understand the struggles of life.
We appreciate your honest feedback, JoLynne! We aim to give our clients excellent service, and we are glad we could deliver. We know it is never easy to discuss your finances, and we just want you to feel comfortable doing this process with us. Please reach out if you need anything at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 6, 2020
Yes I would refer a friend, now I can breathe a little easier after getting on the program, I have tried many times before but was always scared, but now that I did the people there are so friendly and very professional, knowledgeable, thank you Freedom Debt Relief.
Sarah, thank you for sharing your experience! We are glad we could make this journey as easy as possible. We are so glad you find our professional helpful and knowledgeable while they guide you to the future you desire. Please continue to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2020
My experience has been very good. Every call has been positive and I've been helped very well! I have gotten some relief from my debt but am confused as to why the B Of A has not been taken care of yet?
Hello Teri! We are pleased to see you are moving along the program successfully. Keep in mind for us to receive the best deals possible, we have to have funding available for negotiations. As long as we continue accumulating funds, we should have no problems meeting your goals promptly. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 6, 2020
I am relieved with their help to get me out of debt. I have been in debt for so many years it’s unbelievable and finally I found that relief in FDR that it should give me confidence to pay off my credit card bills. I am so grateful and in a couple of years after it’s all paid off I will be free at last!
Steve, thank you for the review! We applaud each client when taking their first step to becoming debt-free as we know it takes a lot to be able to make that decision. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 6, 2020
The program is great but at this time it sucks because I aint able make payments due to the covid19 but outside of that I love the program and hope it will get me out of doubt pretty fast but until then payments is on hold.
RJ, we are really glad your program is going so well. We can understand because of recent circumstances keeping up with your schedule deposits can be difficult. Please lean on us in the event you need anything at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 6, 2020
Asked about this Friday's $348,00 payment. Due to the COVID19 situation I have been self-quarantined per my Dr. At Memorial Sloan Kettering Cancer Center and Bills are late and had to change my infusion appointment from MSKCC in NYC to Bergen, NJ to avoid being in the worst area for COVID19.
Gerianne, thank you for sharing your thoughts with us. We are sorry to hear due to the current events you are facing another hardship, but we want you to know we are here to give you our support no matter the situation. If you need some assistance regarding your program or any upcoming deposits, please reach out to our team of professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 6, 2020
I have been a customer of Freedom Debt Relief since 2016. My first two credit cards were negotiated pretty quickly, so I looked forward to “graduating” on time. FDR negotiated my third credit card for 50% of the initial debt just like the first two. I was both grateful and excited. As the third installment of three was just about to go out, I got a notice that the law firm holding my debt went out of business. Long, ridiculous story short is: it disappeared for 12+ months freezing the money that I paid in the first two installments along with it. No one could find it or tell me if I was to get the money I had already paid back. Subsequently, it froze my fourth, and last credit card debt as well so my accounts were literally in no man’s land while FDR tried to locate the lost debt.
I called many many times and every time I was treated like a new customer even though my story and communications were logged in my file. Very few representatives were forthcoming about what FDR knew. The lost debt finally surfaced 18 months later in April 2019. The debt has still NOT been negotiated because Moss law firm in Lubbock, Texas refuses to negotiate. Meantime, my fourth credit card has finally been negotiated mind you 2+ years after the first Chase credit card was negotiated. Why? No one will say. According to FDR that has lost my respect and trust now insists they offered Chase six different offers over the last 12 months and 75% was the best the negotiators could do. Tack on FDR’s 23% fee and looky there, I am paying 100% of my debt FOUR years later! Wow! What a deal!
The best part is entering FDR and refusing to pay my credit cards, as they expect you to do, plummeted my credit score from 800 to 600. I still have not recovered my credit score even though I have settled three out of the four debts I submitted back in 2016. My advice: do NOT enter into this “partnership” with FDR. If they don’t have top notch negotiation skills which in my case they have clearly shown they do not, then the credit cards have all the power, so why pay FDR 23% in fees and sacrifice your credit score for very little savings and a whole lot of bad credit headache.
Reviewed April 6, 2020
I called Freedom to get rid of bills. I've been in the program for four years now and I've closed out six accounts. Everything's good and I'm very satisfied.
Congratulations, Carla! We are so pleased to see the results the program has provided for you. We work hard to reach the best settlements possible for you! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 6, 2020
I was on the computer one night looking for someone to go to because we had went through the flood, and I was having problems getting my bills and stuff paid. I went with Freedom Debt Relief and everybody’s been great. It’s made a big difference because when they negotiate for you, they help a lot.
Greetings Barbara! We are glad we have been able to provide you relief when handling your debt. We are excited to get you to the finish line of financial freedom! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
I’m pleased with my results. They been very helpful with me, thank you for your time and your help to get me where I want to be. I will tell my families and friends about your company. So again I’m very excited about this and I’m very very happy you’re making my life better than before. Thank you again.
Hi Dung! We are glad our amazing team could help you during this difficult time. We look forward to seeing you reach your goals of financial freedom. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 5, 2020
They are always great and responsive! I I’ve never not had an issue with reaching them. And they’ve helped me all along the way! They have resolved 6 of my huge debts in under 24 months arrest and they’ve been great to deal with!
Carlos, thank you for leaving us a review. We are happy to be your debt settlement company and are excited to see you complete the program successfully! Congratulations on all your success thus far, please continue to lean on us if you need anything 1(800)-655-6303. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 5, 2020
I feel so good after I take the decision to call Freedom,,, Being a member is wonderful relief. I sleep better. I don’t have nightmares. Before I was so stress. Now I going to start living a better life. Thanks Freedom. God bless you. Bye,,,
We are ecstatic to hear how relieving this process has been for you, Adelelmo! We like to ensure our clients don't just receive debt relief but also stress relief when allowing us to handle their finances. If you need anything, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
I was confused about the graduation date listed as it did not match the number of payments to go listed. Also wanted to know the pay off amount, The graduation date listed was a year and a half out yet I only have 11 payments remaining. Everything was explained to me and cleared up. The CSR was very nice and patient. I do wish that the dashboard had a total pay off amount listed on it.
Hello Donnamarie! We are happy to hear you were able to get your questions answered and any confusion cleared up by our team of professionals. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 5, 2020
If anyone financially is struggling, the right way to get out of it is to deal with FDR. With it, you will be a winner. Be confident. For me, I am and very soon I will be free of that burden. Thanks FDR.
Anonce, thank you for the kind review! We are happy to be your advocate during this journey of finding your financial freedom. Lean on us if you need anything throughout this process. We can be reached at by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
The person was helpful in reducing my bi monthly payments as I am out of work due to the covid 19 pandemic. I will resume a higher payment schedule once my financial situation changes. I am still committed to resolving my debt, and I understand it may take a bit longer, but this is the reality right now. Thank you.
We are glad we could assist in the matter, Ms. Sheffield. It's disappointing to hear you've been directly impacted by the epidemic. Thank you for reaching out to us to see what options were available. We wish you the absolute best and thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
Didn't know a thing about this company, listen and they treated my with respect, showed how to go the procedure step my step, didn't degrade me for putting myself in this position. I wish I knowed this company years earliy I wouldn't be in this mess, thanks for all the help.
It is our pleasure, Michael. Thank you for placing your trust in our service! We take great pride, guiding our clients toward brighter financial futures. As you continue the journey, be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed April 5, 2020
I stay with the program long as they dont close. I was with another onw who closed on me left me hanging. I paid it off myself. The program is a excellent way to get through this. I appreciate it when they email me.
We are sorry to hear, Dewey, about your previous experience. Thank you for placing your trust in our program. It is an honor to serve your financial needs. Always feel free to contact our Client Services team any time you have questions regarding your account. Feel free to email us as well at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 5, 2020
Someone recommended Freedom Debt Relief. Our debt consultant seemed to have all the right answers on everything that we asked him, and he explained everything to me. As far as payment plan, they came up with an amount. They kind of went through everything, and they said, “This is probably what it would be and how long it would be.” I thought a couple of them would be done sooner, but they’re a little bit longer than I thought it would be. I had a big claim that was a little bit higher than I thought, so we had upped my payment. Right now, it’s a little tough because of all that’s going on right now. You can defer like a couple of weeks, but I hate to do that. If something doesn’t make it in, then I might have to start all over, and I don’t wanna do that.
I've been with the program for almost two years. I’m probably paying more than my mortgage payment for my debt relief program. That’s why I wanna get it cleared up. I never wanna stiff anybody on anything, but it seems like we just couldn’t catch up with the credit cards. Freedom is working out because I know we got a couple paid off.
Hi Michael!Thank you for sharing your experience with us! As long as you continue with your program commitment each month, we feel you will be satisfied with the negotiations done on your account. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 5, 2020
I was referred by my union to Freedom Debt Relief. My debt consultant is a really good guy. He walked me through the process. He explained to me the detail mostly how it works. He calculated all of my debts together and he told me how long it was gonna be my graduation date and how much my payment plans were. I feel very comfortable working with him. He was very professional. It seems like he's been doing this for a while. So, his professionalism was what woke my attention.
As far as the payment plan, we got into an agreement. As of now, we already did about three settlements, and I got three more to go, and then I'm almost there. Two settlements happened one month after another. So, it was really quick. Working with Freedom is a breather. In the beginning, the interest rates were choking me to a point where I thought I was not gonna be able to pay all of my existing debt, and then I had so many outcomes in life. I had a government shut down. Before the government shut down, I had medical expenses and I had fallen sick. Before I got sick, I was in student debt. So, it was like three things back to back that happened to me. Plus, my rent got high. I live in California. I thought I was not gonna get out of it until I was referred to the program. I recommended Freedom to a friend a few years ago, and they're also doing very well.
Erika, thank you! We are proud of our professional mannerism and ability to cater to our client's financial needs. We cannot wait to reach your goals. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 5, 2020
Updated on 3/8/2021: I have never been so happy that someone has finally help me to get my credit in order. They are very helpful, reliable and you can get help. Anytime you call someone is always answering the phone not a machine a phone who understand you and wants to help you.
Original review: The signing-up process and getting started took about 20 minutes. It was fast. The dashboard is good. At least I know I don’t have to keep calling. I just kinda fell back with the payment ‘cause I had a little bit of an emergency. They put me to $25 until next month, then I go back to the original, ‘cause I was about to cancel.
Hi China! We understand hardships come up, which is why we like to be there for our clients in the event they need us! As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 4, 2020
On 4/3 I contacted Freedom and found out that if I could pay $1100.00 and I had several thousand that was already there for finalizing some of my last accounts that it would with the $1100.00 pay off and no more monthly installments. Just happy.
Congratulations, Michael! It sounds like you have the opportunity to accelerate your Graduation Path. This is always an exciting event! As you expediently head to the finish line, be sure to contact us with any other questions regarding your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Updated review: March 30, 2021
Thanks for all the months of help. I am very pleased and grateful to be all paid off. It was an easy process to complete this program. I could not have done this without your help. It feels so good to be debt free again.
Original Review: April 4, 2020
Things seem to be progressing well. I am glad I reached out to you for your help. However, a couple of my creditors have sought a third party to collect their debt. I have been told twice now that that collection agency will not work with you. That’s not what I was told when you first set this with me.
Congratulations on the progress you've made in our program, Mary. We're glad to hear you're satisfied with our negotiation efforts. Please contact our Client Services team at (800) 655-6303 with any concerns regarding your account. Feel free to email us as well at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 4, 2020
Unable to pull up my account online to review. I continue to get kicked out when trying to review my account. I've tried calling for assistance regarding the matter but still no change. Please advise. Thank you for your assistance.
We're sorry to hear about the technical issues you're experiencing with the Client Dashboard. Being able to access your account information at any time is extremely important. We will have a team specialist reach out to you right away regarding the matter. Thank you for bringing this to our attention and for choosing Freedom Debt Relief!
Reviewed April 4, 2020
I have been affected by the corona virus shutdown. I had a big concern about my Freedom debt payments. I don't have any income coming in because the company I work for had to shut down. I contacted FDR and told them of my situation. They didn't hesitate to help me with this. I was able to defer three months of payments. This is such a relief. Thank you Freedom Debt Relief. If you are not using Freedom Debt Relief for your financial relief, then you are missing out on a great company to help you.
Thank you for sharing your personal experiences with us, Tommy. We're terribly sorry to hear you've been directly impacted by this pandemic. Hearing that our Client Services team was able to quickly find a solution that worked for you is relieving. Thank you for reaching out to us to see what options were available. Be sure to visit your Client Dashboard at www.fdrclient.com to view any important communications regarding your account. We appreciate your feedback and thank you for choosing Freedom Debt Relief.
Reviewed April 4, 2020
Take a real good look at your finances and think before you hire these people. I went thru Hurricane Harvey and like 90% of the people the insurance companies did not cover the devastation. I made a big mistake and charged a bunch on my credit cards, I was undergoing chemo at the time and had to get my house livable. I went to Freedom Debt Relief, I had NEVER been late on a payment for anything. They told me to stop making my payments so that everything would go into collections, then they could negotiate. Granted they did save me almost $12,000.00 but in the process it absolutely trashed my credit.
My credit scores were in the 400's. Then the next big bang comes, at the end of the year all the companies they negotiated with sent me a 1099C and I had to pay taxes on the savings as additional income. Then they hand you over to another company called Freedom Settlement that gives you this big song and dance about how great you are at paying your bills and they are going to loan you the money upfront so your credit score will start coming back faster. Then all of a sudden you realize you are paying back $30,500.00 for the money they negotiated.
When I first contacted Freedom Debt Relief I had good credit and could (and should have) taken out a consolidation loan at about 5% interest and paid the cards off but I didn't. They are going to come on here and rebut this review by saying they told about all of this. Well it's true, they did, but imagine having gone through a hurricane and going through chemo at the same time and you're a great candidate to listen to anything that might help. They tell you these things are going to happen but they tell you so fast and make it sound so good that in desperate times you're ready to do anything.
I'm only leaving this review to let you know what the bottom line is going to be, never did I think for the next 5 years I would be paying them more than my house payment a month, my payments are $566.00 month. Please check around and find something else first. The credit companies will negotiate with you personally, you don't need to pay someone else to do it for you. I take full responsibility for using them, no one held a gun to my head but if I can save one person from this then this review was worth it. They will even pay you $250.00 to refer someone to them. I would rather save someone else from what I am dealing with, thanks for listening. If you have any other choice, and there are many, like negotiating yourself please do it.
Reviewed April 4, 2020
Every time have called to get help the person who answers is very friendly and helpful. Love your company. I just wish we could stay in track with our monthly payments. I have recommend your company to friends and family to help them get out of debt.
Thank you for the positive feedback and for recommending our program to others! We are thrilled, David, for the opportunity to serve your financial needs. We're also glad to hear how much you're enjoying your financial journey. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed April 4, 2020
I have experienced each time I contact customer service a positive outcome. The online dashboard is easy to navigate. Yes, I would recommend FDR to anyone who needs a helping hand. My advisors are only a phone call away. The only option I have of the service is a good one after three years of interaction. Thanks for helping us resolve our debt.
Reviewed April 4, 2020
I sent in legal paperwork work from one of my company. The First Lady that I talked to told me to go to the Clerk of Court. I told her that was why I was paying your company to settle the debt. Her comment was we will take it off your account. I told her that was not how this program was supposed to work. After arguing with her I got irritated and hung up. A couple of days I called back and talked to a different CS. He was very helpful and professional. It has been 2 weeks and I am still waiting for an answer on a settlement. I also added money to my account to help settle the settlement.
Reviewed April 4, 2020
Freedom Debt Relief is trying to help me to be free from my debt. It made my life comfortable. I'm satisfied with the debt consultant as well.
Thank you for leaving us a review, Francisco! We are so glad our debt consultant could be there for you in your time of need when enrolling. We like to ensure we go over our client's options as we know this can be a hard decision to make. If you ever have any questions, please reach out to us at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 4, 2020
I looked debt relief up online and I went by everybody’s words. A lot of people seemed to point the number one one was Freedom, so that’s what I went with. Their customer service was wonderful. Even now, when I call and check, it’s wonderful. They all are very knowledgeable and they're very helpful with my questions. They explained everything to me in the beginning, and how long it would take. With my memory, I don’t remember anything, so every now and then, I give them a call to just go over things with me.
In the beginning, I had the same gentleman that I was talking with and he explained everything very well to me. Going through the program was scary. I never did it before, so I was nervous and wish I didn't have to do it. But it was nice that it was there to offer us a way out of a lot of headaches. Within three months, my first two debts were taken care of. I was surprised how fast it did. I didn't have that many credit cards in the program, so it’s not gonna take as long, but there was a couple that were kinda high, so that’s gonna take a little bit longer than I expected. I really am happy with everything. I feel that they cover everything when you first start and then they're there to help you throughout. When you call up and ask a question, they're there to answer. I’m very satisfied.
Hi Cynthia! We are so thrilled to hear your program is going well! We understand how big of a step this is, and we are proud of all your hard work thus far! Feel free to check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed April 3, 2020
There has been one account cleared so far with several being worked on. I thought things would move a little faster in getting the accounts set up for payment because of the amount I am contributing per month but good things take time, I guess.
We appreciate your feedback, Maureen, and congratulate you on the progress you're making. We also thank you for being so patient as our negotiators work to obtain the best settlements possible. As the journey continues, please let us know if any questions come up. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 3, 2020
Thanks for the loan hardship with me. Hope this will get my stress relief from me. I appreciated for all the help with the people that needs help. Just to let you know what I just experience that I hope this will work. Because I've been scam a lot. With thousands of dollars. I would like you to provide me documents of my loans. Be paid by my loans. Hope you all understand. Thanks again. BE SAFE.
Welcome to Freedom Debt Relief, Ms. Raras! We are thrilled for the opportunity to serve your financial needs. Thank you for placing your trust in our ability to resolve the enrolled debt. We're terribly sorry to hear about previous experiences you've had that did not turn out as planned. We encourage you to contact our Client Services team with any questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed April 3, 2020
Everyone was professional, caring and knowledgeable. FDR saved me thousands of dollars, reduced my debt by over 40% and gave me peace of mind. Especially in these frightening times. They negotiated well with the banks and kept in touch with me the entire time. I especially appreciated the Dashboard so I could follow the progress.
Terrific feedback, Myrna! We are so proud to hear about the amazing experiences you've had with us. We're also glad to hear you are confident using your Client Dashboard! Keep in mind you can also chat with us live if you have any questions. Congratulations on the huge success you've had in our program! Thank you for choosing Freedom Debt Relief as your resource to a brighter financial future.
Reviewed April 3, 2020
Excellent customer service, very helpful and ready to help you with your needs. Aidan was very professional, took care of my situation fast and easy. Would highly recommend the program to all my friends that are financially struggling especially in these hard coronavirus epidemic.
We're so grateful to hear this, Ms. Gonzalez. It's always rewarding to hear clients share the positive experiences they've had when communicating with us. Please continue to reach out to us whenever assistance is needed. We're always happy to help! Thank you for being the greatest part of Freedom Debt Relief.
Reviewed April 3, 2020
I really am just starting my experience with Freedom Debt Relief. I am happy with what I have seen so far. The process has been informative and transparent. I look forward to when results start coming in. This is the fresh start I have been looking for.
Welcome to Freedom Debt Relief, Scott! We are thrilled for the opportunity to guide you to a brighter financial future. Thank you for trusting our process and sharing the positive experiences you've had. We hope you continue enjoying your journey to financial freedom. Be sure to visit your Client Dashboard at www.fdrclient.com to view important communications regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed April 3, 2020
I have enjoyed the experience (although I am ashamed I got into it in other place), but relieved that I can get my debt taken care of quickly. No stress and worry ever again! Very helpful and nice. Thank you.
Thank you for sharing with us, Ms. Combs. As we tell all of our clients, there is no need to feel ashamed. Every day, our Certified Debt Consultants talk to people who have lost their job, going through a divorce, a medical illness, death of a spouse or something else that could push anyone into debt: even someone who never had financial problems before. These people need (and deserve) a helping hand and we are here for them. We look forward to serving your financial needs! Thank you for choosing Freedom Debt Relief.
Reviewed April 3, 2020
They have been very informative and helpful so far through this process. They have built a seems to be very easy plan to follow. They have provide all the tools I should need to be successful in the program. Hopefully they can get the settlements I’m hoping for.
We appreciate your feedback, Doug. Welcome to Freedom Debt Relief! We are thrilled for the opportunity to serve your financial needs. It sounds like you have a clear understanding about how our program works. However, Client Services is available 7 days a week to assist with any questions or concerns that come up along the way. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2020
Yes, I would definitely recommend a friend this program to as it literally whipped out my major creditors with the loan program. At first I was a bit leery, I however, I took the chance and boy what would have take years have taken months to resolve by Freedom Debt Relief. I employ anyone to utilize the program and get yourself back on track to financial freedom.
Darryl
We appreciate you speaking so highly about our program and recommending our service, Mr. Holliday! It's an honor to be a part of your journey to financial freedom. We hope to continue providing a pleasant experience for you. However, if any concerns come up, always feel free to contact Client Services for assistance. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 3, 2020
Freedom Debt Relief was extremely friendly and helpful. Everything was handled professionally. Their communication has been very good. Any time I have an issue, I contact them, and it’s kind of weekly. I get emails regularly from them.
Connie, we are thrilled to hear how well things are going for you in the program. Our team of professionals look forward to assisting you whenever you need them. As you continue, be mindful, the Client Dashboard is an excellent tool to track your success at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2020
They make you feel comfortable, even when it's awkward about talking about your finances. I'm grateful that they take the time to listen and to go through each step with you and you can trust in them, what they are doing to help you get out of debt.
Thank you for the great review, Loretta! We understand how difficult this can be for our clients, which is why we aim to make you feel as comfortable as possible as we guide you through this journey! Feel free to check on your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed April 3, 2020
I’ve been very happy with The handling of helping me pay off my debt! They are very helpful with questions and answers. So far they have stayed on track getting my credit resolved! I have and will continue to recommend to friends and family.
Tracey, thank you very much! We take pride in what we do and how we make sure all our clients are having a lifetime of experience with our company! We're proud of what we do with assisting you in becoming financially free! If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2020
It was very disgusting to speak with people that didn't give a damn. They failed to do what I wanted them to do. They were very argumentative. I put enough money in my account to pay off the last two creditors and they failed to pay them in a timely manner which cost me money and refinancing my home. Youtube and other media will soon be hearing from me.
Reviewed April 3, 2020
Michael ** did a outstanding great job in helping me get set up with Freedom Debt Relief. I really appreciate his time and effort. Hopefully this program will see me through to a light at the end of the tunnel. I most certainly look forward to getting myself in better shape.
Thank you very much, Stanley! We are thrilled to hear our agent has been attentive to you during the enrollment process. We understand time is of the essence, which is why we strive to assist our clients effectively while being considerate of their time. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future!
Reviewed April 3, 2020
We went through Freedom Debt, and they were talking about four years, and we went into the Consolidation Plus program and it looks like it might be less than three years now. Freedom's reps have been upfront and very helpful. The only thing was they really didn't give us how they handled the fees that they pay the company. Their process has been pretty straightforward though. We're down to two accounts right now, which is very good. They’ve settled six. And they're supposed to probably settle the other two this month. We had like $50,000 worth of credit cards, and as I understand is that was the amount I was gonna have to pay back to Freedom Debt, which was not the case. I paid the amounts that were settled. It appears to be a lot less.
Hi Wesley! Congratulations on your success with us so far! We are glad you are satisfied with the results of the program. As you continue with us, keep track of your accomplishments by accessing your Client Dashboard at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 3, 2020
I absolutely love Freedom. I put seven things in, two have already been paid off, four are in process, and there’s only one left hanging. I like the dashboard ‘cause I can see my deposits and my next payment. There’s only been a couple of things that’s kinda crazy, and it’s like they did a settlement and the first 12 payments were $1 a piece. Then they did a second settlement and the payments were $10 a piece for the first 12 months. They’re both paying off in 24 months so it just looks like, how will I pay this off in 24 months if I’m paying $1 in 12 months? But they got it worked out. Then the things I’m paying off is what’s gonna be put into the fund for the next 12 payments to be higher. The guy that signed me up, Adam, explained most of that to me. I had a lot of questions and he had the answers so I kinda knew what to expect.
Congratulations, Tonja! You are off to a very strong start. We are so proud of the dedication you've put forth to get to this point. Thank you for trusting our ability to negotiate and settle the enrolled balances. Great job utilizing your Client Dashboard to stay on top of any important communications regarding your account. Keep in mind you can also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief to reach your debt-free future!
Reviewed April 2, 2020
I am very impressed with FDR, I have only been with them for a short time but we have settled on three account. They are pleasant to deal with, answers question quickly. I would recommended FDR to anymore struggling. I have been able to breath more freely.
Sylvia, thank you for your amazing review! We are so glad we have been able to meet your expectations during this time! Our team is available whenever you need them, and they enjoy keeping you informed of your graduation path. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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