Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Reviewed May 14, 2020
I have only done one payment. Still a long road. I heard as we move on hopefully things will start to get saves. It will take month. Hopefully one account at a time. My 2nd payment is this week. I'll have wait till December for the 1St account to be paid.
Thank you for sharing your thoughts with us, Angel! Our negotiators will be working hard to obtain the best settlements on your behalf. Stay committed and let us know if there is anything we can do to assist you. Remember, you can reach us at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2020
Freedom Debt Relief has been very helpful. They were one of the top negotiators in the country. Signing up with them was pretty much up front. They explained well what I should expect about going into the program and what I should do so I was pretty much aware of what I was going into. I have a lot of the accounts settled and I only have only three more. Freedom has been doing a great job working on my affordability of making those monthly payments and being able to settle.
Thank you for sharing your feedback, Edwin! We love to hear about our client's success! Keep up the great work, and if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2020
Was recommended to me by friend. First time I've ever had to do something like this. It was very easy to sign up. Set up of the online account was painless. Received my first settlement offer today. I am glad I made the choice to call and finally try and get my debt taken care of.
Hi Jason! Thank you for your review! Congratulations on your first settlement! Keep up the great work, and we will continue to work hard to get you the best savings possible! If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 13, 2020
Thanks for helping me get my debt down and help me get my credit back up. Hope for a better life and Freedom gonna give me that. Thanks freedom relief. I am happy that all my debt will be gone. Thank god.
Hi Dylan! Thank you for your feedback. We are happy to assist you in becoming debt-free! Our team will be working hard to get you the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us. We are available seven days a week and can be reached at 1(800)655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2020
Freedom Debt Relief is a life-saver for giving me and my husband a solution to our debt problems. We trust FDR, Crossroads Financial, and National Litigation. All 3 manage our debt solutions adeptly. 2 debts are being taken care of due to lawsuits.
Thank you for your review, Carolina! We are happy we can alleviate some stress and provide a solution to you and your family! We will continue to work hard to get you the biggest savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2020
A friend explained about Freedom Debt Relief. He was already involved with them. I took a look and read some reviews then I chose the company and everything has been perfect. If you look at the numbers a year ago and the numbers now, there’s a big difference. The payment plan was excellent. It couldn’t be better than that in order to satisfy both things – the credit cards and to speed up debt. I’m pretty satisfied with Freedom Debt Relief. But if I could change something, I would probably speed up the payment a little bit when you have more money. I have five accounts now but I already have plenty of money on the account to get away from two more. One would be paid off this month. The last payment would be in 10 days and I would end up with only two. So mentally, it’s a good thing. I started with seven and now, I only have two just in a year.
I have the impression that if you accumulate more money, that you would get out of the debt faster. But they explained that sometimes, when that happens, it doesn’t look good for the company. They think that you’re having extra money now that you didn’t have before. So I understood that. Unfortunately, with the way it’s planned, I have to be with those five accounts for a couple of years. That’s the only thing that I would probably change. When you focus on that and you have extra money, it would be good to get out of debt because the more years you are in it actually goes against you too. But other than that, everything is fine.
I also use the dashboard everyday. I like to see the bar move a little to the right, and in the beginning, when they take any money from me, I calculate how long it takes to be on the account. I also make sure that the payment is on time since they release the payment to the credit cards. It’s not from me. Sometimes, I also read some notes on the dashboard.
Hello Giannhenry! Thank you for your thoughtful feedback. We are happy to hear you are satisfied with our program and that you are utilizing your Client Dashboard. It's a great tool to use to stay up to date with your progress! We understand that this process can take time and requires a lot of patience, but rest assured we have your best interest in getting you the best savings possible. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. We are available seven days a week. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 13, 2020
Everything is fine with Freedom Debt. The only issue that I had, and I'm sure it probably was discussed in the beginning, was I didn't realize how much Freedom Debt would get. The money that I had accumulated in the account was almost $1,000. After they settled that for Discover, the fee that Freedom Debt charged was $800 so I was back at zero. I thought I was still gonna be able to have that money in there, pay Discover, and still have some money building up in the account, but Freedom Debt took all of that money. Discover sued me which I was told of upfront.
Other than that, I'm very pleased with Freedom Debt. The reps seem to know the information. I had a question and they were able to answer it so I was impressed. The payment plan was also affordable. It worked out. I periodically check on accounts or see if the status of them has changed thru the dashboard. I enrolled 6 or 7 accounts and I'm on the third one now. My credit score is also starting to go back up.
Thank you, Shanitric, for your honest feedback regarding your experience! We take pride in providing world-class service to our clients and we want to make sure our clients are well informed of how the program works. If you need assistance, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 12, 2020
I couldn't be happier with the exceptional service Freedom provides. One way or another, we all get into this situation because of bad choices. Not only did Freedom not make me feel shamed for the mistakes I made, they helped me get on the path to using credit wisely. I would highly recommend taking advantage of all the services they offer, and following the tips they send through email. I gradually starting adding some credit back in my name towards the last year of my graduation date, and by the time I graduated, I was able to secure a car loan with a really good interest rate. Thanks again Freedom!
CHRIS!!! We are over the moon to receive such stunning feedback!!!! Congratulations, Chris we are so happy to have worked within the last 45 months. We commit to making each person feel good and have a clear understanding on ways to improve personal finances. We would like to have one of our experienced team members reach out to you and speak with you about our program. Thank you for choosing Freedom Debt Relief.
Reviewed May 12, 2020
Updated on 01/28/2022: Freedom projected all my enrolled debt would be negotiated by three years and did it - saving me the interest I would have paid on that debt minus their reasonable fees. I am happy with this result and would recommend Freedom to others. Good job!
Original Review: 2nd settlement. Everything was fine, only I wish you could've settled for less money. I know my contributions to my account make a difference but I will be paying a lot of the finance charges since I stopped making payments on that capital one account.
Hello Jean, we appreciate your comments in regards to your debt relief program. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly.We truly appreciate your glowing review, Jean! Thank you for choosing Freedom Debt Relief.
Reviewed May 12, 2020
We are very satisfied with the services provided. Customer service has been very prompt and efficient in handling our accounts. They are always pleasant and answer our questions to our satisfaction. They were very helpful in explaining the program and how it would affect our credit.
Steve, it is rewarding to hear such great feedback about our Client Services team. We are constantly trying to improve each interaction we have with our clients. We are here to support you at every step of your debt-free journey, so please continue to reach out to the Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2020
I am very happy with the service. The people are always very courteous and knowledgeable and communicative. You know where you are standing at any given moment, and if you have any doubts all you need to do is make a phone call and get peace of mind!
Thank you for your thoughtful review, Anthony. The work here is constantly evolving and we always striving for Grade A service. We want to make the client feel confident and clear of the choices they have made. We want to show where you been and the following success to come. Continue the good work and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 12, 2020
Updated on 03/01/2022: Freedom Debt Relief has lived up to everything they promised. I only have a few payments left and all of my debts will be resolved. Highly recommend to anyone who has debt issues. I could not be happier. It was simple and easy to use and follow online.
Original review: I have been with Freedom Debt Relief for almost a year now and have been very happy. Several of my accounts have been negotiated to amounts much less than what I owe. I would highly recommend them to anyone who needs help with their debts. Could not be happier.
We really appreciate the comment in regard to your debt relief program, Karen. We work very hard to achieve the best possible settlement with your creditor. If you have any questions about the settlements you can always call us at 800-655-6303. Thank you for choosing Freedom Debt Relief and we are happy to hear that you are pleased with your savings.
Reviewed May 12, 2020
Very patient, helpful, and professional. Answered all my questions. Gave them all my information and they lifted a huge weight off my shoulders. I can contact them by phone, email, and even text. They have been helping me for about 6 months now. I highly recommend them!!!
Thank you for taking the time to share with us, Lisa. We understand finances can be very stressful. We are so happy you put your faith in us and its been a great experience. We are happy to hear you are using all the forms of communication. If you have any questions that require immediate attention please call our Client Services team any time you have questions! Give them a call at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 12, 2020
Freedom Debt Relief offered me a chance to settle and reduce my debt without the expense and stigma of bankruptcy. The program was easy to understand and the office personnel are always friendly and helpful. From my very first call their professionalism stood out and gave me hope for the first time in years. Thank you, FDR!
Garry, amazing feedback. Finances are stressful and it's not an easy conversation to have. We are excited that the program has offered hope especially all these years. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 12, 2020
I was under financial hardship with covid19 so I was unable to make 1 first full payment so they added it to my monthly payments. Was very understanding of my situation and help me come up with a conclusion.
It is rewarding to hear such great feedback about our Client Services team, Angela. The Covid19 was so impactful to everyone across the world. Continue to reach out if you have questions or any changes take place. You can call 800-655-6303, thank you for choosing Freedom Debt Relief.
Reviewed May 12, 2020
My husband did an internet search on debt companies to look and see what different ones are saying. I got behind 'cause of some health issues. We had quite a bunch of financial setbacks. Freedom Debt Relief has been real helpful. I called them and if I have concerns or whatever, they answer my questions. The process is taking a while but it's moving on. We've got more than half of it done.
I’d tell people to stay with the program, let Freedom work through it, and don't miss any payments ‘cause that’s very important. You pay them every month and then they put it in a dedicated checking account they have. They pay out of that so that you're gonna have the money to keep up with it and get all these resolved. It would have been helpful if credit card companies would work with it, but they wouldn't. That's why we had to go through somebody like Freedom Debt Relief. Credit card companies would not try to help at all. They don’t care.
Maybe Freedom can tell us where they're at or give more feedback on the negotiation and progression of what's going on. It would have been helpful on the frontend if we've known that some of the credit cards do not settle, that they go through lawsuits, which they took care of. It’s no big deal, but it's a little upsetting when you have a sheriff show up at your house at 6 o'clock in the morning serving papers. There's a couple of credit cards, and we had two on one, and one on another that they did not settle. They turned it over to go through court.
Angela, thank you for sharing your feedback with us. We are so glad we could step in and help you through these financial difficulties. We will continue to give you our support to help you through these times, so please feel free to lean on us if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2020
We have doubled our monthly deposits in hopes of cutting our graduation time in half. However our account does not reflect that and I’m not getting anywhere with customer service about this. I’ve written them more than once about this.
Hi Pamela! We appreciate you bringing this to our attention. Please note that although the funding coming into the program has increased, we are still actively working to obtain settlements for your remaining accounts, which could affect your graduation date displayed for your program. If you ever want to discuss this matter more in-depth, please reach out to our skilled team at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2020
Answered all my questions thoroughly. Started immediately on my situation. No regrets. Already have one debt solved and waiting on the others. You can call or texted Freedom Debt Relief anytime. They are a blessing during this time of my life.
Linda, thank you so much for the kind feedback! We enjoy assisting you through this process of obtaining your financial freedom. Our negotiators will be hard at work to ensure you receive the best deals possible! If you ever have questions or concerns, please lean on our team of professionals at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2020
Hi. It does work wonders for me. I really do the right thing and it does it for me also. It helps me in pay my bills. I don't have that many words to say but it does work for me. I hope we can work for other people also but it works for me and I appreciate their time and effort to help me out.
Hi Jerry! We are so ecstatic to hear the program works for you in being an affordable solution to gain control of your finances. You can check on your program progress online at the Client Dashboard at www.fdrclient.com or reach out to one of professionals to receive an update at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2020
I was in a desperate situation with my finances. I saw an ad for FDR and called. They gave me a payment monthly that I could live with and I followed their instructions in selecting bills that were behind. The amount was automatically deducted every month and they took care of everything. This took away a lot of stress immediately. I am so pleased to finally feel in control of my finances again.
Hi Sheila! We are so happy we could step in and give you peace of mind when handling your debt. We understand this is not an easy process, and we want to give you our support every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything in the future. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed May 11, 2020
We feel you are all doing a wonderful job in helping us to pay off all our accounts. Thank you for all your support. We have paid off several accounts and saved a large amount of money and improved our credit rating.
Thank you, Robert! We are so glad to see how beneficial the program has been for your finances during this time. We look forward to being your advocate for a debt-free future. Please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed May 11, 2020
Being with FDR has helped me so much in becoming financially responsible again. In recent light of this horrible pandemic, FDR has gone above and beyond to make sure people affected by this with loss of employment can still keep their plan on track. They made sure to work with me to find the best solution to my predicament. Thank you FDR, you guys are amazing!
Thank you for leaving us a review, Nathan. We can certainly understand with the recent pandemic keeping on track of your program may be difficult, but we are so glad we could find you a helpful solution. We encourage you to use the Client Dashboard at www.fdrclient.com, since, it is a great tool to follow all updates with your program. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 11, 2020
I've been extremely happy with Freedom Debt Relief. They have been knowledgeable for every phase I'm in. They have a contingency if you get behind or miss a payment accidentally, and they have helped me change my payment date to match my paydays. They have been helpful and efficient every time I have called in for assistance. I'm in the hardest part right now, but my credit is already on the up-swing again. I appreciate their service and help that lets me take care of my obligations and move forward with my dreams with a clear conscience.
Kacy, it is our pleasure to provide you with great service and constant support throughout this journey. We understand hardships come up, which is why we help to give options that can still keep you on track with your overall goals. Do not hesitate to reach out to Client Services if you ever need anything at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed May 11, 2020
Everyone should use your services. All the people I talked to is very patient and. Understanding. Thank you all very much. The card company has been calling me and I tell them to contact your company. And they will help you.
Hi Lynn! Thank you for leaving us such a kind review. We enjoy what we do in helping our clients reach a debt-free future they well deserve. As you continue down your graduation path, log into your Client Dashboard to keep track of your progress at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2020
It's helped me alot getting thru this mess I got into. The staff more than helpful and it's help ease my mind on things. I know my credit score will be going up soon even a little at a time but it will ok.
Hi Mike! We are so glad our team of professionals could make you feel comfortable throughout this process. As we work towards your future, please feel free to reach out to us at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed May 11, 2020
They're so kind and and helpful when you call. Explain everything thing so that you understand. And if you don’t they will explain until you do. Never make you feel ashamed. I like that many times I have talked to the same person. That makes it really nice.
Nancy, it's our pleasure to assist you whenever you need us. We understand how difficult it can be when deciding to get your finances in order. We just want to show you we support you every step of the way! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed May 11, 2020
Freedom Debt Relief has been a great part of my accomplishment for ending my debt in the near future. I was very depressed and didn’t know where to turn for help with my financial situation. Freedom is wonderful and I am happy to be a part of the program.
Chrystal, congratulations on all your success thus far! We are so thrilled we could be apart of this amazing accomplishment. We can't wait to see you make it to your graduation path of becoming debt-free! Continue to reach out to us in the event you ever have questions or concerns regarding your program. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 11, 2020
Staff is great. Not one member of staff was unknowledgeable in how best to handle my many concerns. I appreciate how they negotiate, diminishing the financial stresses, making payments very manageable and handling different crises we have had. Appreciate the services.
Marilyn, thank you for sharing your review with us. Our team of professionals takes pride in being knowledgeable, and helpful in helping our clients decide what options best fit their finances. Please, continue to lean on us if any questions or concerns arise at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2020
Thank you for the help I am receiving because I am working to fix my credit. They call as soon as any information coming to them. They are on point. I am very happy, I have been using their service for over a year now.
Hi Novia! We are happy we could partner with you to help guide you to a financially free future. Rest assured, our negotiators are hard at work, ensuring your debt gets reduced. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed May 11, 2020
Debt relief. I have been very satisfied with Freedom Debt Relief. Whenever I have had a question, everyone I talked to has been very helpful. I would highly recommend to others who are having financial problems.
Hi Roberta! It's our pleasure to assist you with any questions or concerns you may have concerning your program and progress. We take pride in keeping our clients informed. Remember, you can track your success with us through your online portal at www.fdrclient.com or reach out to Client Services for an update. Thank you for being apart of the Freedom Family!
Reviewed May 11, 2020
2 concerns: I received a letter which was sent to an address I resided 5 years ago and was being transferred to 6 people within 2 weeks which no one still did not help. During this time, I tried to handle myself but courts and office letter sent from closed. I've noticed that Freedom Relief takes their fees before settlement is complete. I thought the amount is given to lender to pay off not kept for freedom fees. Confused????
Thank you for bringing this to our attention, Reshma. If you are still having concerns about this, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2020
I may be delayed on my graduation date, but this company has never given up or let me down when came to settling debt. They are flexible and understanding. They have helped out quite a lot in helping me thru my debt. Thank you Freedom Debt.
Thank you for your generous feedback, Mark. We are happy to be your debt settlement company and are excited to see you complete the program successfully! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 11, 2020
I am very happy I decided to use Freedom Debt Relief to negotiate with my creditors, I was able to pay off my debt in 10 months instead of the two years we first talked about. I would highly recommend them!
Peggy, we are over the moon to receive such stunning feedback! Congratulations on your success within the program. We are so happy to see another satisfied client. Our goal is to provide our clients with grade A service throughout their time with us. Thank you for choosing Freedom Debt Relief. We would also like to reach out to you soon. Please review your email or voicemail. Again, thank you for choosing Freedom Debt Relief.
Reviewed May 11, 2020
This organization has performed exceptionally for me. They have accomplished everything so far as promised. It’s like having a huge weight lifted off of yourself. They are truly professionals in all they have done for me. I would undoubtedly recommend them to others.
We really appreciate your comments in regards to your debt relief program, Sandra. Thank you for trust in us and allowing us to help you on your path to financial freedom. If you need anything please do not hesitate to reach out to Customer Service Monday-Sunday at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 11, 2020
I have been very pleased with the service that I have received. Each individual that has assisted me with consolidating my debt has been pleasant to work with in handling my debt. They provided to me great assistance and guidance in helping to paying off my debt.
Thank you for your thoughtful review, Larry. Our greatest accomplishment is to help clients become debt-free. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2020
I feel so much more at ease after working with Freedom Debt Relief in getting my finances back on track. They have been extremely informative and helpful the entire time. The Client Dashboard is easy to use and help you see everything that is happening in real time while watching what is happening in the meantime.
It is rewarding to hear such great feedback about our Client Services team, thank you, Tierra. We strive to make every communication as positive as possible. We are very thrilled to hear you're utilizing the Client Dashboard. If you have questions you can also call Customer Service, at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 11, 2020
Freedom Debt has helped me save so much money. I just wish I could pay the creditors faster than what I do. I have a lot of money sitting in the account waiting to pay out. My goal is to get everything paid off as fast as I can.
Kelly, amazing feedback. Our greatest accomplishment is to help clients become debt-free! Be patient and you will see your reward and the coming success. You can email us support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief if you have any questions. Thank you for choosing Freedom Debt Relief.
Reviewed May 11, 2020
Anyone that is serious about paying back their debts this is the way to go. I dont worry about anything. The funds come out and that's it. Best part – for instance if you needed to delay making a payment you can so easily. Simply change the date on that particular payment and you are good to go.
Jason, we really appreciate your comments in regards to your debt relief program. This is exciting news and we couldn't be any happier than to know you have had a great experience. Especially when things get really tuff. Please continue to keep in touch if you have any needs. Our Customer Service Team is standing by 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 11, 2020
I am very happy that I took the step to call you. I am starting to get my life back on track with your help. Everyone that I speak to when I call has always helped me and made me feel more confident than before I took this step. I’m hoping that you will continue to help me! Thank you.
Thank you for your thoughtful review, Tori. We will be there every step of the way and you can count on us when you reach out to engage in the most positive way. Please reach out to Customer Service at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 11, 2020
Great people. Honest, fair. Helping me a lot. I would recommend anyone if they are overwhelmed with serious debt problem. This is a way out and get back to living again. Thank you guys if you use this company.
We appreciate you sharing with us today, Sherman. We strive to provide a great service and assist folks in becoming debt-free. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 11, 2020
It was such a relief, after my husband's injury and couldn't work any longer. We had no way to keep up with our bills. We turned it over to Freedom and, little by little, our debt is being erased, at less than what we owed. I would definitely recommend this company.
Reviewed May 11, 2020
I am glad we have Freedom Debt Relief. It's has been a big relief and I feel better knowing that they are handling everything. They have been the best thing I have done. My stress level is back to normal.
Reviewed May 11, 2020
We have been very happy. My husband and I was going through debt relief. If we could have done something different we would have but we were drowning in debt and we just needed to do what we needed to do and they were the answer that we needed. I will be happy when I'm able to say goodbye to them and be all done with this but that has nothing to do with them. That has to do with debt hanging over my head but the company has been very good to us and I would recommend them to anyone that's going through difficult times.
We really appreciate your comments in regards to your debt relief program, Veronica. We are so happy to have taken the first steps to financial freedom. We look forward to your continued success and if you have questions, please reach out at 800-655-6303. Thank you for choosing Freedom Debt Relief on your financial journey.
Reviewed May 11, 2020
Fees on account. All I wanted to do was change this month date to the 24th. Your team leader sucks and does the people answering the phone. No one tried help me in this trying time for everyone. I am very disappointed in this time. Every business AMERICA IS trying to help their clients except you.
Reviewed May 11, 2020
I have had questions in the past and have emailed to our contact advisor Eric **, I have emailed people listed on received emails, I have called on the telephone to ask questions and all to no avail. Left messages, nothing. I replied to an email about making an extra payment to save 10% and it said accepted and will be applied. On the dashboard nothing appeared, no money exchanged, nothing was done and still hasn't been. My account is current and up to date and they have continued paying debts and other items.
Mr. Ross thank you for your review and brining this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review, Brian! Thank you for choosing Freedom Debt Relief.
Reviewed May 11, 2020
Since I have been with Freedom Debt Relief I am blessed. I know I am on my way to being debt free. They keep me very well informed on everything happening. And explain everything. I would definitely recommend this to anyone looking to be debt free.
Thank you, Debra, for your amazing feedback regarding your experience! We're elated to hear about your success thus far and we look forward to obtaining your goal of becoming debt-free. Please reach out to us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 11, 2020
I highly recommend this organization. They are on top of everything, very responsive, and with you all the way. I can't tell you the relief I felt when I first signed up with them. I learned a lot about myself and spending habits. It's been very humbling.
Hello, Johnatha! Thank you for taking the time to leave us such wonderful feedback! Our team takes pride in providing world-class customer service to our clients and we're here for you every step of the way. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed May 11, 2020
I'm super pleased on how I have been handled thus far... it's nice to know that I came to this company because my finances were in trouble due to medical issues and it's nice to know that also when those medical issues take over my finances when I'm trying to pay even you guys that Freedom Financial takes my problem serious and continues to help. Thank you Freedom Financial for all that you have done for my family. You have no idea the small amount of relief you have given my family so that we can not continue to feel so close to one check away from poverty due to my medical issues so thank you for allowing us the freedom to dig ourselves out of the hole above it... #**
LaTerriann, we appreciate you taking the time to leave us such a wonderful review! We work very hard to ensure our clients are able to receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. We're glad to hear about your experience and we're here for you every step along the way. If you need assistance, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2020
I just enrolled Freedom Debt Relief and I am satisfied with their service so far and I just made my first deposit. They are courteous and dedicated and thorough. I hope I can be a deft free in time which they promised me. Thanking you in advance.
Welcome to the program, Joanna! We look forward to assisting you in obtaining the financial future you desire. As you complete your monthly commitment, you become one step closer to becoming debt-free. Please don't hesitate to reach out to Client Services if you ever need anything at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 11, 2020
I've been with Freedom Debt Relief for three or four years and I should be about done. The Better Business Bureau report led me to choosing them. Everybody was considerate. I didn’t feel bad. When I first started out, I was in tears sometimes when I call, and they were very helpful. I like not having to worry and things getting taken care of by Freedom. It's top-notch quality service. I’ve told several people about them.
Hi Barbara! Thank you for sharing your feedback about the program. We strive to provide our clients with top-notch service when helping them reach their financial goals. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2020
The FDR represent was extremely helpful. He explained everything clearly. The representative was very professional and took the time I needed to make sure I understand the process and the dates for the withdrawals. Overall I had a great experience.
Thank you, Susan, for taking the time to leave us a wonderful review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. Remember to check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2020
What can I do to speed up last settlement. Was told should happen this month. All funds are in place. Need to start working on some tax problems. The person I talked to was very big help. Thank you for the attention.
Hello, Larry! Thank you for taking the time to leave us a review! We're glad to hear about your experience with our team and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2020
I was searching for debt relief things on Credit Karma and filled out a survey on their website. I then went with somebody else, but they called me and said that I may be better off going with FDR. The FDR rep was perfect. He was so nice and understanding. At that time, I was really stressed and didn’t know what to do. And he kinda talked me down and told me that everything was gonna be okay. He made me feel comfortable, which was why I decided to go with him. Freedom Debt Relief is doing a good job. They have helped me out. It took them about a month to close one and I was pretty satisfied with the time frame. Right now, they’re working on two others. And I use the dashboard constantly just to check on things and see how my status is.
Kevin, it is rewarding to hear such great feedback about our Client Services team. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We are delighted to hear you are using the dashboard. Just in case you can call if you have questions, at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 10, 2020
The reps from Freedom Debt Relief are very professional, polite and punctual. They know pretty much what they’re talking about and if they don’t have any answers right there, they’ll put you on a brief hold and they’ll get answers for you right away. The issues are resolved there on the spot. The program I have with them is for credit card debt and a personal loan. I get emails to let me know where I'm at with the program all the time. Right now, we’re trying to negotiate on my last creditor. I hope they will come to a resolution and then we’ll be able to solve it. We went to a collecting agency twice and the last collecting agency that has the debt was really not negotiating with the amount that they wanted to settle for.
Hi Vito, thank you for your generous feedback. We are over the moon to receive such stunning feedback! We take pride in what we do and how we make sure all clients are having a lifetime of experience with our company! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2020
The time that I've spent with Freedom Debt Relief makes me feel that I'm coming out of a cloud of debt. They've given me options and especially during my hardship with this health pandemic. I'm looking forward to saying "no more debt" within the next couple of years instead of dealing with for 10 or more years!
Hi Stephanie! We are glad we could help you to obtain this goal of having a debt-free lifestyle! Please don't hesitate to reach out to Client Services if you ever have any concerns at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2020
I looked around online for a couple weeks and called and talked to a couple different places, and Freedom sounded like they had the best option for the problems I had. There was a whole lot of paperwork to go through and read through. We did everything online and it went pretty quick. The customer service had been fine and they’ve been doing a good job. They’re still working on the accounts. A couple of the accounts have been resolved, and there’s one or two more that are still in negotiations. Overall, I’m pretty well satisfied so far. It’s going pretty well. It's straightforward and they are doing what they said they were gonna do.
Congratulations, James! We are ecstatic to hear how well your program has been going and that you are staying committed to your overall goal. Our team of professionals will continue to help you whenever you need them! Just reach out to them at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed May 9, 2020
I was expecting this to be done sooner, but it took a little bit of time when they had started doing all the deals. I wasn’t expecting that. But other than that, it’s okay. I talked to another company before and it was exactly the same thing but I didn't wanna do it. Then one day, FDR called me and I know it was not gonna be easy for me to get out of bad debt without some kinda help so I decided to do the program. It was the fastest way to get out of my debt. But the interest rate is a little high. The percentage that they're charging was real high too. Let’s say I owe 2,000 to a certain company and they bring it down to 50%. If I gotta pay 1,000, then I gotta pay them with like 400. So I didn't save much. I know I have savings in the long run, but I don’t feel like I saved a lot. So I might wait a little bit to bring my points up a little bit and maybe apply for another loan with a lower interest rate.
Thank you for sharing your honest feedback, Hector! We are glad we could step in and become your advocate for a debt-free future. However, keep in mind although there are settlement fees associated with your program will still be a greater saving than paying the creditor back the full balance, along with interest any other fees they may charge. If you ever have questions or concerns for your account, please reach out to Client Services at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2020
I wanted to find out what amount I needed to pay off my debt. The customer service representative very very helpful and went out of his way to find the most accurate information possible. He was polite and professional and very empathetic.
Thank you for sharing your experience with us, Jennifer! We are so glad to see you so close to your goal of being financially free! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed May 8, 2020
I called to get my payment delayed by 10 days and I got fast and Easy service and it was taken care of. Thank you Freedom Debt Relief. Every time I call them for anything that I have an issue with, it’s with fast and easy service.
Hi Athina! We love that you feel comfortable leaning on us during this stressful time. We always want to ensure our clients know we want to support them every step of the way. If you need any assistance in the future, reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2020
I spoke with "Scott" about my Target account, that has remained inactive since I enrolled in the program (2 years!). It is the last account that needs to be settled and there was action needed. He stayed on the phone with me until we got things resolved, and assured me that I would "graduate" from the program by year end. Very patient and professional.
Susan, we are so glad you were able to get to the bottom of your account. We know how eager you are to complete your graduation path and become debt-free. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2020
I reached out to customer service this week and was promised a call back by the agent. I still have not heard back. I'm actually very disappointed with FDR at this time. I called to stop auto payments since I am not currently working, the agent only put that for April. There was a lot going on and then my payments started to get withdrawn again while I was under the impression since I had called they were stopped until further notice. You withdrew my bank account because I made a payment then you took a payment. $90 in overdraft fees and like I said the agent was to call me back the same day and that was 3 days ago.
Reviewed May 8, 2020
I was very pleased with my contact, and was able with their guidance to finally get into my dashboard via my cell phone.Thanks so very much for the great experience I have had every time I needed to call for help!!!
Pamela, we are so happy we could help you access your online portal. It's such a great tool to keep track of your progress and follow your graduation path. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed May 8, 2020
Freedom Debt Relief was advertised and when I called them, I liked the person I talked to. I told them about the experience I had with another company and that I was not very happy. They told me their procedure and explained everything. I also told them the situation I was in and they accepted it. They said, "We are gonna follow it from here." And after that, they did. From the start, they told me how long the program was going to take. They contacted me and offered me the account. They were very nice and helpful. Every time I call and had a question, they answered my question. I'm very happy.
We appreciate you sharing with us today, Fariba. We strive to provide the best experience in each interaction. We are excited to see your success in the coming future. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303
Reviewed May 8, 2020
I found Freedom Debt Relief off the internet, and then I had a friend who looked into it to see if it was legit. It has been a good service. It was fast and easy to do. Their rep was very helpful and it was easygoing. It will make our life easier once we complete the program.
Hi Melissa! We are glad you came to us during this time allow us to help your finances get back on track. We can't wait for you to reach your goal of becoming debt-free! If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2020
I don't have my order number. I would like for someone to reach out to Vive for the HCCCREDIT.COM account. They are saying that no one has reached out to them. I advised that there has been contact and due to the number of times they call even into the late hours of the night; I don't answer my phone from them anymore.
Thank you for bringing this to our attention, Ms. Adams. We understand the relationship that you had with your creditors is important to you. If you are still having concerns about this, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2020
The bills was piling up but Freedom Debt consolidated my bills, lowered my payments and settled my accounts for less than owed. I'm not done with program at this time but the light is starting to shine through. Thank You.
Hi Becky, thank you for your feedback. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 7, 2020
Have no problem. Everything going good so far. Will always recommend others. Each time I call with a problem I get answer. Staff very good at their job also always on point. I am very happy with my progress. I wished each and everyone would continue to do their best for other case.
Hi, Theresa, we are pleased to read your review. Our lovely team of professionals looks forward to assisting you whenever you need them. Please don't hesitate to reach out to us at 1(800)-655-6303 if you have any questions in the future. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2020
To add creditors account to my existing FDR account is such a hassle. Before it didn’t matter if it was in collection or not it would be added. Now it has to be in good standing for it to be considered. Lately I have been having to look into Summons and Finding out account numbers. FDR lately really hasn’t been wanting to research info on accounts.
Hi Jennifer! We certainly understand your frustration when handling an aggressive creditor. Please know any correspondence you receive from the creditors are extremely important and can help us settle your debt sooner. Feel free to reach out to Client Services if you ever would like to discuss this matter more in-depth via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed May 7, 2020
I first entered this program February of 2019. It started off great, I was getting resolutions and there was a significant change to how I was budgeting my money. Then the settlements slowed down. I started to actually take a look at the settlements and noticed that the fees I was paying FDR was extremely high. It seems as though they are more interested in keeping you in program by charging these high fees. I've increased my monthly payments by double and I'm still nowhere near to exiting the program, BECAUSE OF THE FEES! Please negotiate your own debt because now I am contractually obligated to stay with them until I am finished paying. I really thought this program was going to help me, but instead I feel as though they make money off the weak who are in poor financial situations.
Thank you for sharing your concerns with us, Nicole. We are simply trying to help you obtain the financial future you desire. Keep in mind that our settlement fees are still a savings compared to having to pay your creditors the full amount of the debt owed plus interest plus any additional fees they charge. We would love the opportunity to discuss this more in-depth. One of our team members will be reaching out shortly. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2020
Freedom Debt Relief has so far lived up to all it promises in providing much-needed Debt Relief. Every promise made so far has been kept. Your well-trained Staff is superbly helpful as well as polite. So far every question has been courteously answered and any doubts or fears have bee satisfactorily allayed. I highly recommend your your service without reservation.
We are honored to receive such terrific feedback, Frederick! Thank you for taking the time to share with us. Making sure our clients feel well-supported while in our program is a top priority. We're so grateful to hear how much you've enjoyed your experiences with us. Log into your Client Dashboard at www.fdrclient.com to view important communications concerning your account. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed May 7, 2020
My wife told me Freedom Debt Relief was good and that maybe I should try it. I went with them for my loans and credit card debt. They are paying my bill on time every month so that’s good. I would like to pay a lumpsum till I pay out one of the bills, if I can.
Hi Michael! Thank you for leaving us a review at this time. We work very hard to ensure our clients can receive not only debt relief but also stress relief, as we want the program to feel easy for everyone. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed May 7, 2020
I like the reviews people were giving about FDR. I signed with their program and it is going to be about four years. I’d like it to go a little quicker, but other than that, every time I call, the customer service is very good. They’re always very friendly and knowledgeable. They were kind. They didn’t treat me like I was a loser because I have unpaid things. They seemed very professional. They send me emails if I need anything or see how I’m doing. And I contact them if I have any questions.
Dionisia, thank you for sharing your review with us. We enjoy giving you excellent service while helping you obtain your goal of financial freedom! Keep in mind if you are interested in speeding up your graduation path, you can simply add funds to your account by accessing your Client Dashboard at www.fdrclient.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 6, 2020
I spoke to Sergio and he was very helpful in telling me how to remove the alert from the account. Furthermore, Sergio told me about the status of two accounts that were in negotiation. FDR works fast and efficient! I would recommend their services to family and friends.
Thank you, Joycelean, for sharing the positive experiences you've had since joining our program. Making sure we provide a pleasant and supportive atmosphere is our top priority! We also appreciate you speaking so highly about the service provided by one of our skillful advocates. We take great pride in supporting our clients as they make their ways to financial freedom. Log into your Client Dashboard any time at www.fdr.client to monitor your every step. Thank you for choosing Freedom Debt Relief to reach your goals.
Reviewed May 6, 2020
I found Freedom Debt Relief to very professional and easy to communicate with. Like most people I was somewhat reluctant to try a new way of solving this kind of problem but your staff eased my doubts. I am looking forward to the final resolution.
Amazing feedback, David! Thank you for sharing your experiences with us. Hearing how supported you feel is truly rewarding. We're also grateful to know you are confident in our ability to resolve your financial concerns. Please let us know if any questions come up along the way. Your Client Dashboard is also a resourceful tool to use when monitoring your progression toward financial freedom. Thank you for trusting Freedom Debt Relief to be your reliable guide!
Reviewed May 6, 2020
I am feeling some relief still new to this. My nerves are better. Hope all goes well. Mr ** is a very good at his job and he was very patient with me. I am not very comp savvy, but he was extremely helpful.
Welcome to the Freedom Debt Relief family, Ms. Watts! We are thrilled about the opportunity to serve your financial needs. It is our pleasure to provide a service that eases your concerns. As you begin your debt-free journey, always remember, Client Services is available 7 days a week to support your every step. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed May 6, 2020
They have been able to cut our interest that we would have paid on for years, in half! It's been a tremendous help with relieving the financial stress we were under and putting our minds at ease, thank y'all so much!
Thank you for the amazing feedback, Sheri! We take great pride in providing a service that leads our clients to brighter financial futures. Hearing how pleased you are with our efforts is extremely rewarding. Please let us know how we can continue supporting your financial journey. Thank you for choosing Freedom Debt Relief as your guide!
Reviewed May 6, 2020
Freedom Debt Relief `has been thorough, helpful, and willing to answer all my questions regarding my request for their assistance in setting my credit card balances. I'm looking forward to a successful settlement of these accounts by the end of the 48 months that we agreed on. The guide they sent me via mail to a Debt Free Future is very helpful. Thank you very much, FDR!!
Hi Victoria! Thank you for your feedback. We are happy we can assist you in becoming debt-free. We are available seven days a week and can be reached at 1(800)655-6303 for any questions or concerns. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 6, 2020
Freedom Debt Relief has been the greatest. They have taken care of 50% of my debt in the first year and have started on the fourth. Without this help, I don't know what I would have done. The entire experience has been the best. I would recommend FDR to anyone.
Reviewed May 6, 2020
I called FDR requesting a letter stating that I was allowed to request a small loan from a local credit union. The lady I spoke to said, the only letter FDR can provide is one stating that I was in good standing. I said ok and she said the letter will be emailed to me. This never happened, I never received the letter.
Hello Mr. Martinez, we are sorry for the frustration this has caused. We hope that we can have time to address this issue. Please expect to hear from our professional advocates to address this matter. Again, thank you for bringing this to our attention and we appreciate your patience. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2020
This has been a good experience. My credit score dropped which they told me it would. Not as bad as it thought. The customer service is amazing. I had bad anxiety one day thinking maybe I should not have done this. She assured me I made a good choice and I did.
Hi Carla! Thank you for your review. We are happy to hear you are satisfied with your experience with us. We strive to provide the best service possible to our clients. We are here seven days a week to assist and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2020
I can’t say enough good things about them. They saved my life and the customer service is awesome. I give them an 11 out of 10. What a relief to have their expertise in debt management. Thanks Freedom Debt Relief!
Hi Susan! Thank you for your feedback! We are glad to hear you are happy with your service. Keep up the great work and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2020
Staff was friendly and helpful. It did take longer than I expected and the transition to the sister company was confusing. There was plenty of help any time I called, the process just seemed confusing going thru the transferring of my debt to the sister company and the Law Firm. I am very happy with my first resolution though! Thank you!
Thank you for your review, Cynthia! We are happy to hear that you are satisfied with our services! We apologize for any confusion, but we are always here to help clarify any questions or concerns. We can be reached at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 6, 2020
Experience was great! The staff was very helpful and providing guidance throughout the whole process. I didn't experience any issue with the settlement team. The text process for approval was nice and easy to conduct. Overall I rate this program a five star. I would recommend this program to a friend.
Thank you for your positive feedback, Sherman! We are glad to hear you are pleased with your overall experience with us! Keep up the great work and remember we are available seven days a week for any questions or concerns you may have. We can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2020
We are very pleased with Freedom. So glad that we did this. Don’t have to worry every month about how we are going to pay the bills. When a call with a question the girls are so polite and so very accommodating.
Thank you for your review, Steve! We are happy we can assist you in becoming debt-free. We are available seven days a week, so if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2020
Freedom Debt Relief is a good program. They worked with me in establishing and telling me what they wanted to do and how things would come out. I’m overwhelmed. They've impacted my life very well and I'm glad that they got me out of the situation I was in. I’m able to see things a lot clearer and everything has changed. The quality of their service is excellent. They’re very knowledgeable and they will help negotiate and get you out of debt.
Thank you very much, Frances! We are so glad we could step in and assist you with your finances. We are excited to see you become debt-free! Please let us know if you have any questions or concerns at this time. Just reach out to us at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2020
Vera was excellent in helping me find out the situation on my account. She helped me with the service I canceled, and they were still charging me. She took the time to find out what the situation was and also give me a refund on account of it. I wanted to get the situation done as quickly as possible, so I made a big deposit that is pending right now. And as soon as I get the last one, then I can go forward. I just want it off of my credit as owing. Freedom is doing pretty good so far, besides the time like canceling the service. Other than that, I’m happy with them.
Brian, thank you for sharing your experience with us. Our professionals love to take the time to investigate to get to the bottom of the misunderstanding. We are glad everything worked out! If you need anything in the future, please reach out to us at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed May 5, 2020
I am so happy with Freedom Debt Relief. I would tell anyone who have problem to contact you for help. I thank you so much for the help because when I settle I will be able to relax start a new happy future and do some.
Reviewed May 5, 2020
I'm very satisfied with my service. Was a little worried at first, but I'm doing ok. Can't wait until this is over so my credit can rebuild. I'm very happy I choose Freedom Debt. I would gladly recommend this service to my friends and family. Thank you.
Reviewed May 5, 2020
FDR has been helping me for over a year now! At first I was scared but FDR was there to help me & guide me! So Far 1 bill has been paid off because FDR got Me a 50% deal on the bill to reduce it & get rid of it! Their lawyers have been there for me to get another bill to reduce the bill so I can rid of it faster! I highly Recommend FDR!
Christina, we are so grateful that you took the time to leave us a review! We are excited to see how pleased you are with the results of the first settlement. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 and to regularly check your client dashboard. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 5, 2020
I'm doing the program with Freedom Debt Relief for credit card debt. I didn’t know anything about this going in, and Freedom has done a really good job of talking me through it and helping me through everything. Dealing with their reps has been really well and the service is really good.
Royce, thank you for taking the time to share with us. Thank you for initially trusting us and having the patients to help explain the process clearly. We are happy to be part of your debt free journey. Please call if you have any questions, at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 5, 2020
I was experiencing some medical issues and I didn't want my credit card payments to go into a spiral. I wanted to deal with it somehow. Freedom came up on one of these social media things on my smartphone and they sounded like the best option for me. The way Freedom is trying to negotiate with these credit card people is fair and equitable. I just have to stay the course and I hope everyone is patient. I hope the credit card people are patient, I hope Freedom is patient, and I'm trying to be patient.
The other day, one of my messages on my smartphone said that I haven't logged in on my Freedom account in a while. Maybe I should do that but I'm confident that they're handling things and things are going smoothly. I'm trying to send them their money plus a little extra. I didn't do it this last month of April but in the previous couple of months, I had my smartphone transfer some extra money besides my regular scheduled payment.
There are nice people at Freedom that I have dealt with and that's the good part. The only thing that I have a little drawback to is I don't have a computer. All I have is my smartphone and I don't know half the buttons on it. So, people have to be patient with me because I'm not real high-tech. I have to learn and adapt. It's a little slow, but I'm getting there. It's been months and months since I've spoken with someone at Freedom, but they were very thoughtful. In fact, during my initial contacts with them, I told the lady, "We're gonna do this over my smartphone. You have to help me. What button do I push? I hope this doesn't disconnect or hang-up on us." She told me not to worry. She walked me through the whole process and even though I am an idiot with this phone, she made me feel real good.
So far, the payment plan has been real comfortable. With going back to work a little bit and my Social Security, and as long as things are going well, I want to try to submit more money and get the time structure quickened up a little bit. It is kind of a slow process, but I'm real happy. Freedom has been very supportive of my effort of trying. People today have lost their jobs and might be in a situation that they need help. Freedom is a very good avenue for people to take. It gives them hope and it will help them get back on their feet in a responsible way, which is what I'm trying to do.
Thank you for your review, Jeffrey! We are sorry to hear about the circumstances that led you to our program, however, we are honored to be apart of your debt-free journey. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 4, 2020
Help understanding settlement. The customer service person I spoke with was very helpful. She explained things in simple language that I could understand. She was very clear on what my options were and what the pros and cons of those options would be.
Thank you, Cheryl, for taking the time to leave us a review! We're elated to hear about your positive experience with our team and we look forward to assisting you further! If you have any questions, please give us a call at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 4, 2020
Happy I took this step to resolve my credit cards debt. Soon I will be debt free! Thanks to the wonderful staff at FDR for making my dream a reality. I recommend you all to use this company. You won’t regret it!!!!
Hello, Leisa! Thank you for leaving us such wonderful feedback! We are elated to hear you are so close to becoming debt-free and we definitely share your excitement! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2020
I’m working with Freedom right now on my final thing. They just asked me for approval to go ahead and finish the negotiation. The question I had was the amount of money that they’ve negotiated for is less than the money that I’ve stocked in there. But they wanted to continue and pay them over a 12-month period and continue to charge me the money per month that I was putting out to FDR. I talked to them a couple weeks ago and inquired about this. I told them that I have enough in the account and that they should pay them off and be done with it 'cause I could sure use that money somewhere else. And they’re gonna work on it.
I don’t really quite understand why when FDR has the opportunity, they just don’t go ahead and pay somebody off and get it out of everybody’s hair. If that works out okay, fine and we’re done and I'll be happy. But up till this point, everything has been working out pretty well. If you do have a problem or a question, they’re more than happy to help you. They never make you feel bad for calling and asking them questions. The program stretched out practically almost over three years but that was what I anticipated.
Marilyn, we are over the moon to receive such stunning feedback! We are happy to expedite the timeline of the program especially if we have enough money to cover the negotiated amount. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2020
I was about as dumb as an ox and didn’t know anything. Freedom Debt Relief was advertised on TV and I called them. They explained to me what the program was. I didn’t fully know everything about it but I knew that they could help me out of the bind I was in because I couldn’t pay the interest on the credit I had accumulated. I turned in all my cards to them and they told me exactly what to pay a month so I did that. I've been doing it ever since. Recently, I increased my payment to $50 a month to get out of it quicker. It has always worked out. If I went to court, they had lawyers and helped me go through that and get that settled. All but one were settled now. Freedom is paying out two at one time now and when I get those paid off and accumulate some cash, they'll settle the last one.
I was told that the program would be about four years but I think it’s gonna go a little longer than that. That wasn't easy because I had all the creditors calling all the time. It was kinda overwhelming. I tried to explain to them who I was with then I didn’t hear any more from them. Freedom took care of it from thereon. My credit is mending now. They’ve always been very nice at Freedom in explaining and everything. The lawyers have been pretty good too.
Sometimes, the thing is a bit little more than I can handle. Being a country person, I don’t know all those computer and cellphone stuff. I used to go down to Office Supply and get them to take that off my phone. They could make a copy of it, I’d sign it and send it back. But Office Supply changed their thing so I can't do that. I finally talked Freedom into sending me the material and trying to email it to me. It all worked out pretty well. I just don’t have any more credit cards and I don’t want them. I have learned my lesson.
Thank you for sharing your feedback with us, Forrest! We certainly understand this is not an easy process, but we are glad you trusted us to accompany you through this journey to obtain your financial freedom. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 3, 2020
Freedom Debt Relief is taking care of business and everything is going good. They inform when they get a settlement and they work with me ‘cause I ain’t working here at the moment and have to cut down on payments. The payment plan is a little high. But I'm in the process of working that out right now.
Reviewed May 2, 2020
Have absolutely no complaints. All I have talked to have been helpful, quick and easy. I am well on my way to having my debt satisfied. Communication is detailed and regularly made a bad situation so easy to handle. Thank you.
Hello, Doug! We're ecstatic to hear about your experience with our team. We take pride in providing world-class customer service to our clients and look forward to your continued success! Remember to check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 2, 2020
I am so amazed and happy to be working with Freedom Debt Relief. I have settled one credit card and saved hundreds of dollars. Excited to move on to my next settlement coming here real soon. I don’t know what I would have done without them. Their customer service is great. They always have well educated people to help you with all your questions and concerns. This is one debt relief program that is worth having available to people that really need a little help back to being financially stable. Thank you Freedom Debt ❤️.
Melanie, thank you for taking the time to leave us a review! Congratulations on your first settlement! We look forward to meeting your goal of becoming debt-free and if you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2020
Load off my mind. Cant believe it is so easy to get on the right track. Life begins now. And the people were so helpful. This will be a nice end to a chapter of my life. Thanks to Freedom Debt Relief.
Greetings, Michael! We appreciate you taking the time to leave us a review. We are elated to be able to help you obtain your goal of becoming debt-free and look forward to your bright financial future! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2020
I had been making deposits for over a year when my hours were cut at work. There were several months that I could not make my deposit and some settlements fell through - that is on me. However, a fee is collected monthly from me for NLLG Law Group. When settlements fell through NLLG dropped the case. I was referred to McCarthy Law Group and signed a POA with them. Then one day out of the blue I get a garnishment at work. McCarthy did nothing! I emailed, called. They kept saying NLLG was my lawyer even though they had the POA!! They sat on it until I was garnished! Even though they could have negotiated. I reached out to Freedom and they were no help.
The customer service rep. today said, "Well what do you want me to do." Why don' t you act like you care to start with since I am your customer!!! The website is USELESS!!! I don't know what happened to Freedoms CSRs who used to be so caring and helpful. They are just answering the phone and passing the buck. Freedom Debt Relief has collected $14,000 from me and paid off 1 account! Bankruptcy would have been the better evil.
Freda, we're sorry to hear about your experience. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 2, 2020
I always dreaded this process because I’ve dealt with in the past were anything but professional if not downright unhelpful. This experience with FDR has made the mundane seem do-able and has given me hope that this insurmountable debt can be tackled with just a few commitments and some minor follow up. Thank you! And keep up the great work of helping others.
Deanna, thank you for taking the time to leave us a review! We are elated to be able to assist you in resolving your debt and look forward to your bright financial future. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2020
Great service and helpful. Easy process. Simple way to monitor daily activity to see results that have be made. Dashboard reflects current status anytime you log on. Easy ways to get a handle on your financial situation and the feeling of being debt free in a short period. Thanks.
Richard, thank you for taking the time to leave us a review! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assisting you in becoming financially free. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2020
Ted was superb. He resolved my issue promptly and with care. He went beyond and called my bank to get reimbursement and he gave me his contact number. He explained to me the importance of staying with the program. He was so kind.
Reviewed May 2, 2020
Everything has been going really great. I only have one more bill that they have to pay, and that's from American Express. I've been keeping up with their payment plan. Right now, they're taking out 477 a month out of me until my debt is paid off. I had a couple of cards that they didn't pay and they didn't tell me that they didn't have enough in there. So, I only have one more payment and I'll be paid off on the one. At that time, Orlando said he didn't think that they would take this one card. Then I called and they did take it so it went over a little bit longer. Orlando said they were supposed to take 516 out of me. But they haven't done yet it. So after this is over, I don't know how much they're gonna take out. I hope it ain't more than the 516 'cause that's all I can afford.
Reviewed May 1, 2020
At first, I don't know Freedom Debt Relief can help me in solving my problem about paying my tuition fee in school, juggling in paying my credit card bills, paying my lawyer's fee, and many more. My income at that time was not enough to cover all my expenses. Debt settlement offered me help on how to reduce my payment. My experience with Freedom debt relief was very positive. They understand my situation at that time, so I grabbed the opportunities on what they are offering to me. Now I'm on my halfway and expecting to finish it as soon as possible. It was reassuring to me that Freedom Debt Relief that is been strictly regulated by the Federal Trade Commission will give me satisfaction after I graduated in this program. So I recommend Freedom Debt Relief to my friends out there that are struggling in paying their debts.
Thank you for the amazing feedback, Victoria! We are happy you are comfortable with the monthly amount, and we were able to go over different options with you that may fit best for your situation. Please lean on our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com for support throughout your program. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Reviewed May 1, 2020
Freedom Debt Review is very trusting. They have answered all my questions with very knowledgeable people. They never get excited no matter how many questions I have asked. They have been really great. I would recommend them to anybody who has debt like me.
Mary, we appreciate your kind review. We love to help answer any questions or concerns our clients may have, as we know it can help you better understand the process of becoming debt-free. For updates concerning your graduation path, please, go to your online portal at www.fdrclient.com and chat with a live agent. Thank you for being apart of the Freedom Family!
Reviewed May 1, 2020
Freedom Debt Relief has helped me get out of debt so much faster than I could have on my own. They were helpful, friendly and very knowledgeable. It took all the stress of the creditors off my back. I highly recommend FDR to Lana, my friends and I referred them to my parents who also used them.
Thank you for sharing your experience with us, Jeffery! We are so thrilled to hear how well your program is working out when resolving your debt, and we can't wait to see you officially debt-free! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed May 1, 2020
My only issue is I passed on the emails from Navient student loans and they call me non stop. If you guys could call them and let them know what is going on please. They have called my mother a few times which I think is not right.
Hi Sylvia! Thank you for bringing this to our attention. We know the beginning stages of the program can be overwhelming sometimes. Please rest assured we are constantly working on your behalf. Please reach out to Client Services to get a more in-depth way to handle those calls. Our professionals can be reached at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed May 1, 2020
Very efficient. Sometimes I am told that my messages submitted through my dashboard aren't there. But basically a team of people who care. Lots of follow up calls and emails. I would definitely recommend FDR to my friends and family.
Hi Simone! Thank you for sharing your feedback with us! We are glad we could support you through this journey to financial freedom. Please know we are constantly working on new versions of the online portal, so if you ever need anything, please feel free to chat with an agent through the Client Dashboard at www.fdrclient.com or contact Client Services at 1(800)-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed May 1, 2020
Moraima **. Nice way to solve a financial problems. To me was a good solutions. Now I'm in nice situations with me credit cards and me credit score. No more panics and no more interest in mi crédito cards. If I can, you can too. Do it and enjoy at the moment.
Hi Julio! We are glad we could be the solution to your financial problems. We are happy to see your program is a success so far. Just reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2020
Freedom Debt Relief (FDR) was a blessing from beginning to end. I enrolled four debts into the program totaling close to $60,000. FDR negotiated my debts down by 43%. I graduated the program in just 2.5 years, which is 19 months ahead of the estimated graduation date. I accomplished this by making as many additional deposits as I could by working lots of overtime and making sacrifices in budgeting.
My program deposits every two weeks were only $430, but this amount will differ for each person. There was a one-time account set-up fee for only $9. There was a monthly service fee of only $7.25. The NLLG monthly service fee was only $12 (NLLG is the legal protection in case you get sued by a creditor). Each phone or ACH payment to a creditor was only $3. Settlement fees were 15% of each enrolled balance but was only due after an individual debt was negotiated and I agreed to the settlement. These settlement fees were paid in installments or by lump sum, depending mostly on how much money was in my account. Note that all these fees may be slightly different for you depending on your location and other factors.
Overall, the fees were less than 2% of my entire program (not including the settlement fee, which was 15%). Do not let these fees bother you. They are very reasonable. The biggest takeaway from my review should be this: Make sure to stay consistent with your bi-weekly deposit schedule and make additional deposits as much as you can.
I heard of this program from a website, so I contacted a representative for more information and to ask several questions related to the program. The gentleman was helpful and supportive. I told him I would think about the program and get back to him soon. I did some research online to verify any details I could find. I decided to join the program. I had no trouble getting a hold of him and getting everything set up.
I received my welcome guide from FDR. I read through the guide thoroughly to make sure I fully understood the program. I read through the welcome guide more than once during my program, and I read through the frequently asked questions (FAQ) on my FDR dashboard more than once during my program. It is easy to forget a detail or two over time, so I wanted to make sure I kept well-informed about the program and my specific role in it. The guide said the first settlement may take four to six months; I got mine in about two weeks. The guide contained action items, which I made sure to follow exactly.
For example, I added their phone number and text code into my cell phone, I stopped making payments to my creditors, I stayed consistent with my monthly deposits, I kept them up to date on any changes in my life that may be relevant to the program, and I sent them any notices I received of my debts being sold to collectors. I was out of work for a short time, so I informed them when I was out of work and informed them when I got a new job. It is important to read those action items and be sure to follow them to ensure your best chance at success with the program.
I do not remember the exact count, but I contacted FDR by phone or live chat at least three or four times. The representatives answered my questions immediately, sufficiently, and kindly. If you need to cancel a scheduled deposit, make sure to call at least a couple of days before the deposit is scheduled. In one conversation, I was told my bi-weekly deposits would continue until all my debts were fully resolved, meaning the final payments have cleared both banks. Do not be surprised if you have graduated the program, but your deposits are still happening. Mine were refunded to me within three days or so once all transactions were cleared. I am greatly pleased and full of gratitude for this program and for the individuals in FDR who helped me to reach financial freedom. Thank you for your due diligence. Family, friends, and co-workers have heard from me how happy I have been with the results of this program.
Thank you so much for your generous feedback, Aaron. We couldn't be any happier than to know you have completed your graduation path and reached your goal of financial freedom! We also want to thank you for all your inspiring words and support you give to our company. We applaud you for this great accomplishment! If you ever have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed May 1, 2020
I’m almost done with paying everything off and everything is great. Freedom Debt Relief really helped me ‘cause I didn’t know how this credit thing works. Now that I’m working on fixing it, my credit has dropped. Their payment plan really helped me a lot. I was able to pay for it every month.
Reviewed May 1, 2020
I found Freedom Debt Relief online and their reviews. And then I initially called them and spoke with an agent who was very helpful. When you’re in this type of situation, it’s very embarrassing because you got yourself in a pickle and things are so bad that you’re embarrassed. Here you are, an adult, you’re supposed to be responsible and you get yourself into a mess. The agent made me feel comfortable talking to her about it. That’s the biggest thing that made me decide to go with them. She explained everything and told me what to do with ease. That was five years ago and I still remember the call experience was excellent.
It takes a while before some of the debts get settled. We’re talking months, not years, by the time you have to get everything together, and by the time they look at it, and you have to start building up some cash so they have money that they got in their possession so they could start negotiating the debts. They just can’t go half ass at it and start calling people up and start to negotiate. And the people would say, “Okay. We’ll knock off x-amount of dollars and we want $100 a month.” “Well, we don’t have $100 a month.” “So, why are you calling me then?” You got attorneys involved, they have attorneys on staff, I pay x-amount of dollars, very cheap. It's 20 bucks a month to have attorneys there, on hand if there’s an issue. So, they’re very efficient.
There were times that I’ve had some issues going on that I couldn’t make my monthly installment, but it’s your money and you’re banking it. I was putting a ton of cash into that first and then my financial situation changed and they were willing to take a look at it. I was panicking. I got these installments going out to these people. These creditors expect those payments and you messed up on that, and then they can call the whole thing off and they go back to the original debt. So, if you settled a debt for $2,000, you may have to go back if you don’t keep paying. You have to make that installment cash to them every month.
And when my circumstances changed, I called them up and luckily, they had enough that I paid off, and enough in their so-called bank, it’s in my account, that I could change my dollar amount and they made me feel comfortable about it. They told me not worry and assured me it would work. There have been times where these things that happened like things are going on right now. “Listen guys, I’m kinda tight.” They would say, “Okay. We’ll skip a couple months and you start back up in June.” “Great. Excellent.” “You got enough in your account to cover what you’re going now.” I would highly recommend them.
Thank you for sharing your experience with us, Gregory! We are so happy our team of professionals could be easygoing and flexible during your time of need. We love to show our support to each of our clients no matter where they are at with their graduation path. Remember, you can view all your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 30, 2020
I am very pleased with FDR. they are doing just what I was told when I signed up. I did refer a friend several months ago but have not received the amount for referring someone. I have to say I had my doubts about signing up with FDR but it was the best thing for me and FDR has not dropped the ball. WELL DONE.
Hello, Kenneth, thank you for your review! We are pleased to see you are satisfied with the service given throughout your journey with us. In the event you referred a friend to us, please touch base with our Client Services department to discuss the qualifications needed for the refund to be processed. They will be happy to look into it for you, and they can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2020
The customer rep. that I spoke with understood my situation and was ready and willing to assist me and help me through the process. Very helpful company and plan to recommend to my friends that might be having problems also.
We appreciate you recommending our program, Belinda! Hearing how pleased you've been with our service is extremely rewarding. We hope to continue providing a pleasant experience as you make your way toward financial freedom. Always feel free to contact Client Services with any questions or concerns regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 30, 2020
I'm very pleased working with this company. They keep me informed on everything. I check my account every morning just to make sure everything is going smooth if anything changed. So happy to be out of debt soon. If it wasn't for working with this company I'd be in worse shape. So thank you so much to FDR.
It is our absolute pleasure, Lindsay, and rewarding to hear how pleased you are with our service! Great job utilizing your Client Dashboard to monitor the progress you're making. You can also chat with us live if you have any questions! Thank you for allowing Freedom Debt Relief to be your guide to a debt-free future.
Reviewed April 30, 2020
Every time I have called, I have been treated with the utmost of respect. The whole experience has been nothing short of PHENOMENAL!! Each customer service representative has always answered all my questions and concerns. I would strongly recommend Freedom Debt Relief!!?
Thank you for your review, Margery! Our clients are our top priority, so ensuring that you feel appreciated and respected is the main goal. If you ever come across any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2020
UPDATED 3/23/2021: So far it has been a great experience and I am very happy as I work my way to paying off all of my debts, I thank Freedom Debt Relief for Working with me and making all this possible, I believe if you need help they can help.
ORIGINAL REVIEW: Freedom Debt Relief has been great and when a company decided to take it to court they responded great. Happy with service so far. I also have been very pleased with customer service when I need to reach out to them it's never a problem.
Thank you for your feedback, Dwayne! We are happy to hear you are satisfied with our service. We want to ensure our clients are feeling comfortable and confident with us. We are also available seven days a week to assist with any questions or concerns, at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2020
I found an advertisement for Freedom Debt Relief and I called them. The rep was great and he explained everything to me. When I send FDR anything or if I send them a letter I've received, they get back to me right away. So, it’s been great corresponding with them.
Hi Sherryl! Thank you for taking the time to leave us a review! We are happy to hear that you are pleased with the service you have been provided. We understand that this is a sensitive topic, and we want to ensure that you are feeling comfortable and respected, so you can feel confident and be successful throughout the program. If you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2020
From the very beginning I have been nothing but satisfied.They're saving me $20,000! They're very nice, they explain everything very well, and they always say, "Do not hesitate to call if you have any questions." I'm very glad I chose them and this is not fake! Believe me, I would not be submitting this review if it wasn't working for me! Signed Happy
Hi April! We love to hear positive feedback from our clients! We also strive to provide the best service for our clients. We want to ensure that they feel comfortable and confident with us. Remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2020
Signing up with Freedom was relatively easy and straightforward. Customer service has been helpful. Within six months, I started to see some debts get settled. I still have three pending accounts that have not yet been settled but I’m going into two years into the program so I’m still in the middle of limbo. I have mixed feelings still in doing the program but at the same time, I wish it will go faster in getting settled for all the companies. But because there is not enough money on a monthly basis, Freedom cannot have that okay on my behalf. They need to get more money in in order to negotiate the debt with those companies so it’s understandable.
But my credit is hurting because it’s been two years and I still have a bad credit because of the same reason that Freedom hasn't yet settled certain accounts that continue to report as delinquent or past due. I haven't been able to do anything about it and that’s the only sort of pushback that I have with trying to get out of this. I can’t even do credit yet because I’m still in this hold until Freedom is able to make settlements so that way, the companies don’t continue reporting to the credit bureaus. I know a lot of people are going through the same issues as I’m going especially during these dark times. If they ask me, I will just say I'm working Freedom. But people don’t talk about their finances openly because that’s sort of something personal.
Greetings, Azael! We are happy to see the program is benefiting your finances. We do understand that obtaining settlements can be a little difficult if the funding is unavailable but rest assured we are still hard at work to get you the best deals possible. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2020
I am very pleased with my first settlement. Freedom was able to get it down 50% of what I owe. This is a very huge relief for me! The first creditor they got a settlement with is the one I worried about the most.
Hi Jeffery! Thank you for taking the time to leave us a review! We are happy to hear you are pleased with the results of your program thus far! Keep up the great work, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2020
I would recommend Freedom Debt Relief. I was deep in debt with credit cards, and they have been very helpful to getting them paid off. I am looking forward to my graduation day when I will be debt free. Thanks to Freedom Debt Relief.
Thank you for your review, Loretta! We are happy we can assist you in becoming debt-free! We are here seven days a week if you ever have any questions or concerns, please do not hesitate to reach out to us at 1(800)655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2020
So far I have been pleased with the service. I only didnt understand why some low card balances were not done asap, rather than the one large one. I would recommend FRD however. I would also have liked another way to handle the creditors once I talked to them to let them know I was enrolled.
Thank you for your review, Tommacena! We are glad to hear you are pleased with the services you have received. There are some factors when negotiating your debt. For more information, please give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed April 29, 2020
We needed to temporarily adjust our monthly deposits due to virus loss of income. Agent was helpful and understanding and we reached agreement on what would be done for the upcoming month. He carefully explained the options and got approval.
Hi Thomas! Thank you for your review. We understand that this pandemic is creating a lot of concerns for our clients, so we are doing what we can to best assist. We are here to help seven days a week, so if you ever have any questions or concerns, give us a call at 1(800)655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed April 29, 2020
FDR has been very helpful and efficient with providing help with my credit card debts. The debts were resolved for a good bit less than I owed, and even if with the fees I ended up owing a little less than originally owed to. My credit card companies. The collection calls stopped and the finance charges ceased which were all great things for peace of. Mind.
Thank you for sharing your story with us, Nicole. We're glad our program has helped you during the time that this hardship has occurred. Please lean on us if you have any questions or concerns by contacting Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2020
The enrollment process with Freedom Debt Relief was easy. But I don’t have an easy time accessing the dashboard. It would be easier for me if I received an email. The program is for credit card debt and the timeline is four years and I'm almost halfway through. I’m only paying $100 every two weeks instead of $300 or $400 and I like that my bills are being paid.
Thank you for your feedback, Doreen. We're always trying to improve our clients' experience so we appreciate your feedback. We're confident that you'll be pleased with our services. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2020
Freedom Debt Relief is ripping me off, but I’m too far in it to go back out, so I might as well just finish it. I haven’t seen progress with my credit union, State Employees, and that was my highest one. I don't know why they didn't do that one first. I don't like how they run their business. Whatever your debt is, when you start, to me, they let it get higher. Also, you're still responsible for paying the other fees that they added to it. And then, if they settle and get an agreement, then you still gotta pay them. So, why am I paying them when I’m in a program and they let it get high? I know the credit union is higher than what I started off with. And then, I didn’t know that I could get sued and have to go to court. But then, the lawyer-side took care of that.
My brother went to this program and he recommended it to me. So, I joined it. In the beginning, I did recommend people, telling them my brother said it was good, but I would not recommend anybody to do it that way. I wouldn’t even go that route again. I don't care how they get their people to talk to people, but they're ripping people off. I had paid my debt off plenty of times, but I got over my head this time and I thought I needed help. But the way that it’s going, I could have done it by myself again. Also, with this COVID stuff going on, and with everybody else giving people a break, they should be trying to give us a break.
Reviewed April 28, 2020
Freedom Debt Relief has made a huge difference to our family. I've started working with FDR only recently, but already two accounts have been negotiated to have reduced balances and a structured re-payment schedule. My family would not have been able to continue with the high payments that were crippling our ability to get back on our feet. Thank you FDR!
Congratulations, Jenny! Two settlements, it sounds like you are off to a great start with us. We are very excited to help you with the financial freedom you desire. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2020
I came to FDR after medical bills ruined my finances and thought they would help. I was a single parent and every dollar mattered and our money didn’t cover the bills. After signing up, FDR resolved two accounts quickly. Then nothing happened for several years EXCEPT I was sued. Four times. The last time was for one of the accounts I thought was settled. FDR just kept the money. In the end they had over $6000 of my money they needed to return. The paid legal services did not help once. They’re very good at finding ways that they cannot help you. If you are in need of help, I would NEVER suggest freedom debt relief. Again they had money for years that they said they settled and gave to my creditor.
Hello Heather! We are sorry to hear that your experience in our program has not been consistent. Our goal is to support our clients as best as we can. We would like an opportunity to speak with you further regarding the mentioned experience. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2020
I’m happy that I found a plan that is helping me renegotiate my debt and get it paid off. The only thing I don’t like is the fees which I believe are too high when a client is trying to lower the bills they have.
Hi Kim! Thank you for sharing your feedback. Please know that even with our fees, your savings with us is still greater than paying the full balance back, including the interest and any other fees the creditor may tack on. If you would like to discuss your account in greater detail, please reach out to our professionals at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 28, 2020
This has been an amazing journey to get my credit paid off. I’ve learned to manage things and my finances. Best of all I now know I don’t need credit cards!!! Thank you for helping me. I couldn’t have done it without you.
Hi Virginia! We are overjoyed to hear how well the program has been going for you, and we look forward to assisting you in the financial future you desire. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 28, 2020
I was searching for some debt relief programs and Freedom Debt Relief was the best one off the internet. They sounded like the best program for me. I didn't have to have any money upfront. They worked with what I had. They gathered up what bills I have and worked with the creditors to try to get a resolution on my debts. And they set me up on a dedicated account, and I put money in each month and I put a certain amount in it. They use that money to pay my debtors each month. They were good. I was fine with it. I was saving money a month off of what I was having to pay to the creditors, so it worked out for me. It’s freed up enough money a month to where I was able to pay down some other bills that I was paying on. And it’s really eased up the stress that I was having trying to come up with the money to pay everybody.
Hi Charlie, thank you for your review. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for trusting us and allowing us to help you on your path to financial freedom. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 28, 2020
Updated on 05/28/2021: I felt supported all the time I worked through the program. My creditors, for the most part, responded well to my use of Freedom Debt Relief as my way of ending the debt I owed. When they didn't, FDR was there for me including for the one that sued instead of cooperating. It did tell me what credit offering companies I'd ever consider again. I've learned a lot and got my affairs in better order. The only credit I used during this time was my gas card which allowed me to build some credit by paying it regularly as it allowed credit within the amount that I'd paid and a bit more. I'm now at the place that I'll likely pay off that card every month or nearly so.
Thank you Freedom Debt Relief for the wonderful support when I was called by one or the other of two creditors and who has gotten me to the place they are all paid off.. All the support team I called over these several years have been supportive and helpful. I appreciated that I could call nice people to when I had questions or needed to talk to someone after a creditor called. You have been wonderful and I'll actually miss you.
Sincerely,Beverly **
Original Review: I like the dashboard. I try to get to it. I try to go to places and I very carefully got a decent password and then I put it in, but it doesn’t work and I have to go through the process of changing it. I always growl about it. Maybe, sometimes I may miss something. I try to and I get too discouraged. They tell you they will send you an email so you can do that and my email is not that fast. So, by the time I get it, they say, “No. It’s out of date.” But other than that, so far, the payment plan is working very well.
I had to call the reps every day. They are encouraging and sometimes, I needed it during this time. I got a bit of pressure from one creditor. They sued and had the attorneys involved and they wanted me to put more in my account monthly. And I'm getting things settled out. So, in a couple of months I may be able to raise it a little bit. But you have bills that you’d have to get to and I’ve got it to now so that I don’t have any credit cards. My gas card is the only one I'm keeping. Now that I got all the credit cards out, I'm going to just do a cash basis. Give me another month or two to get that straightened. I finally got all of that.
I was holding on to Chase for a while and then finally I was asked to put them in. And Chase hasn’t given up yet so I have to do a bit of communicating with them. I keep getting a reminder to pay the bill and I had sent something in the mail to them but it hasn’t reached them. I have a letter to Freedom to make sure it says the right thing and I just asked them to change my address to Freedom’s address and said they’re the ones that are dealing with it. And the people that are tasked with sending out this email, probably are not being contacted. They’re dealing with it and I appreciated their email thing deleted because I'm not going to respond to them.
I feel delighted. It’s a great relief. When I get those emails, I’m not even as concerned about them. I'm getting a monthly one from Travis and I see they’re being more at risk now too, and they wanted to be contacted and I had told them that Freedom Debt Relief is handling it and they haven’t been contacted. But I'm sure that they must’ve been now because I'm not hearing from them. My creditors have been excellent all this time. It’s just that I was in a place where I didn’t have money left to do anything for me when I paid all the payments. You can pay those payments but don’t get anywhere on as far as your debt is concerned.
Thank you for your review, Beverly! We are happy to hear that you are pleased with the program. We are working hard to get you the best savings possible. We are also sorry to hear about your complications with your Client Dashboard. If you ever need assistance logging in or just have any questions or concerns, we are are here to help seven days a week to assist our clients and can be reached at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 27, 2020
It a great company. I will recommend any to go with you all. You are doing a wonderful job. I see my credit taking time going back up. You guys really work with me. God bless you. I was so worry about my credit but now I am seeing improvement on it. Very good company.
Keep up the great work, Deon! We are thrilled to hear how successful your program has been. Please let us know if we can be of any assistance to you while completing your graduation path. Our professionals can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 27, 2020
This is a great company! They did as they said they were going to do. Every time I've had a question it got answered by friendly employees. The only thing I have a problem with is the dashboard. Every time I try to go into it, I have to go through the process of resetting my password.
Thank you for your feedback, Maureen. We're happy to hear your questions have always been answered to your satisfaction. However, we cannot help being disappointed regarding your experience with your Client Dashboard. This is a resourceful tool to use to stay informed about your account details. We urge you to contact our Client Services team at (800) 655-6303 for troubleshooting assistance. Thank you for choosing Freedom Debt Relief.
Reviewed April 27, 2020
Freedom Debt Relief has helped me with lots of creditors and their customer service has always been great. I feel comfortable with their payment plan for me and they have been very helpful. I like that I have one payment in a month instead of seven. Being with FDR has been a relief for me.
Thank you for your feedback, Inga. We are happy to be your debt settlement company and are excited to see you complete the program successfully! As we continue your journey, please remember to utilize your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 27, 2020
Most of the companies that I talked to would talk a good game up to a certain point, and then they all would be, “We can’t do that. No. No. We can’t do that.” And when I got in touch with Freedom, the rep said, “We can do that. We can do that.” So, that was an easy choice. However, every time since it all has gone over to the loan thing, I’ve tried getting on that site and it kept telling me there’s an error. I tried calling them and I got this thing that says, “Everybody’s busy right now. Why don’t you try calling when we’re not so busy?” But then, they don’t say what times they're usually open. I’ve tried morning, around noon there, and early evening before I figured they would be closed. I got the same thing every time. But Freedom is never a problem. They text me, send me an email, and then I go to the dashboard, and it was all right there. Also, anytime that I dealt with them, it has been excellent. They’re very helpful.
Hi Adrienne, thank you for your review. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 26, 2020
Updated on 8/26/2020: I had an email that recommended my attention. When I called they fixed the problem right away. I've only been in program 4 months and already have 1 settlement. I'm very happy with the progress I'm receiving. Thanks so much.
Original review: You guys are very good at keeping me informed on everything. Keep up the good work. I mean I've had no problem understanding everything you have to offer. The only thing I dont like is the creditors calling all the time.
Hi George! Thank you for sharing your experience so far in the program. We look forward to guiding you to the financial future you deserve. Please reach out to Client Services to get a more in-depth way to handle those calls. They can be reached at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 26, 2020
I have been with Freedom Debt for about 2 years. They have been great in settling my debts, always very helpful when I have had to talk with them. So far it has been an easy and stress free experience. I would recommend them to anyone that's needing help with debt.
Martha, thank you for giving us a lovely review. We are so happy we could help you with becoming debt-free. We will continue to be your advocate whenever you need us. Do not hesitate to reach out to Client Services if you ever have any questions or concerns at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 26, 2020
I found Freedom Debt Relief after I lost my job, got retired and my debts became too much for me. The consultant I worked with was very professional and helpful. That really encouraged me to join and I went with them. We negotiated an amount and they gave me a payment plan. I like the amount I'm paying so far. It's very affordable and I'm comfortable with it. Going with FDR has been an excellent experience. I'm very happy with them.
Hi Rosalia, thank you for your review. We enjoy having you in the program and assisting you in becoming debt-free. If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 26, 2020
Freedom Debt Relief was recommended by my coworker when he was almost done with his consolidation with them. He was raving that it was fast and easy. You just give them your credit cards and they would work it out for you. I’ve been on the program for a year and a half and my ending would approximately be 2022. I have a direct withdrawal for FDR every 20th of the month for $500 and I’ve emailed them a few times. I was trying to lower my payment every month because my hours has been cut. I don't know who to reach. I’ve left messages three times to this guy who helped me gather all the information with my credit cards but it just went straight to voicemail. They left messages but we’ve never had a call back. If he could have called me, I would hear a message from him through voicemail but there was none.
Before, it was easy. If I get a letter, I’ll just have to fax it to the guy and then, he would work on it. I’ve done that three times. I tried to email and I got the same answer. It’s an automated email telling me to try to call a number. But every time I call, nobody’s answering me. So, I don't know if they're cut hours too, which could be why nobody’s picking up the phone. They emailed me saying that it’s gonna prolong my program if I’m gonna lessen my monthly deductions. If I could get it to $400, that would be a help. I don't wanna do it but I’d rather have it long than be short because I have short hours at work. After the monthly deduction, I wasn’t able to get a hold of anybody, so they took out the $500 on the 20th.
Thank you for bringing this to our attention, Maria. If you are still having concerns regarding this matter, please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to becoming debt-free.
Reviewed April 25, 2020
Frankly I can't be anymore disappointed than I am right now. After all this time I have come down to the last account, I have 9,000$ sitting in my account, I have a wife out of work due to this Covid-19 crap, you guys keep BSing me about what has to happen to settle this account, I have called the last account holder and they gave the information and I gave it to you, still nothing. You guys apparently are making interest of my money or else you would be jumping at the chance to settle this. I want this settled ASAP and I want the remainder and after waiting this long and going through this much grief that remainder better be a good one. I have pleaded and begged for some solution yet y'all just don't seem to give a damn. Will I recommend you to others..Hell No!
Reviewed April 25, 2020
For the greater part excellent. Some question as to if I have to go to court will I have your representation? Does my court cost include your representation fee? This is the only grey area I have. If I get clarification this will help. Will the potential government stimulus create a problem with my progress.
Hi Benjamin! We are happy to answer your questions and concerns during this time. Especially, since we want to give our clients constant support. Please lean on our team of professionals to assist you with these concerns at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 25, 2020
Trent was very pleasant and helpful in answering all my questions and going through the process step by step. I have been very pleased with everyone I have spoken with at Freedom Debt Relief. I would gladly recommend Freedom to anyone.
Hi Janet! We are glad we could help you get settled into the program and that you understand the process step by step. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2020
FDR has been a constant support during this difficult time period. I really appreciate the information and follow through that FDR has provided to date. I know that I can call during office hours to obtain answers to my questions. I appreciate it.
We are more than happy to help, Randy, and appreciate your kind feedback. Hearing you feel well supported while in our program is elating. One of our top goals is to ease the concerns of our clients regarding finances. We're so thrilled you feel comfortable reaching out to us for assistance when needed. Thank you for allowing Freedom Debt Relief to accompany your debt-free journey.
Reviewed April 25, 2020
You were always there when we had a question. Everyone was always. Very helpful and guided us they a difficult time. From the beginning the process was easy to complete and the final amount we had to pay each month was something we could afford. Thank you.
Our goal is to support your debt-free journey as best as we can, Ms. Harrison. Thank you for sharing with us just how supported you feel! Hearing that all of your questions and concerns have been addressed to your satisfaction is amazing! Please, continue to reach out to us as assistance is needed. Keep up the terrific work and thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2020
The lady on the phone was a 10! She was compassionate and kind and reassured me in a troubling time. I was grateful beyond measure. She let me know that FDR was there to work with me until this nightmare time is over.
Yes, we are, Ms. Giampaolo. Thank you for speaking so highly about the service you recently received. We understand that at these uncertain times, our clients need our support like never before. We're so glad to hear you reached out to Client Services for assistance with your account. Thank you for placing your trust in Freedom Debt Relief. We wish you the absolute best in the very near future!
Reviewed April 25, 2020
If I call because I have some questions, there is always somebody to answer and help me with my doubts. Freedom Debt Relief staff is nice, educated and they always try to help and make sure that everything is clear, I am very glad they are helping me to fix my problems with creditors.
We are very glad to help! Thank you, Sara, for sharing the positive experiences you've had in our program. It's extremely rewarding to hear how supported you feel. One of our top priorities is to properly educate our clients regarding their account details. Your Client Dashboard is also a resourceful tool to use when monitoring your progress. Log in at any time at www.fdrclient.com. We're always happy to help! Thank you for choosing Freedom Debt Relief.
Reviewed April 25, 2020
Freedom Debt Relief is good but the settlement and how much they pay is sometimes confusing. Every month, I deposit the amount and they’re charging me. So, I don’t know if they’re taking more out. But their rep said that they were taking a lot of interest. He explained it to me. So, that’s good. I've had one settlement which is not bad but it’s taking so long.
Thank you for bringing this to our attention, Maureen. We strive to provide the best client experience available. If you are still having concerns about this, please contact Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 25, 2020
With Freedom Debt Relief, I got very good people from the beginning. Initially, I was not trusting their program and I was so wary. I'm glad I made the decision to join. Now, I can always access my dashboard, see my progress, and check everything. All my credit cards have made deals. I'm up-to-date and I'm so happy. Going with FDR was the perfect experience. Everything worked out. It was affordable too.
Thank you for your review, Chary. We look forward to assisting you to reach your goal of financial freedom! If you have any questions or concerns, please contact Client Services at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 24, 2020
When I signed up for Freedom Debt Relief, I didn't realize how quickly they would be able to settle accounts for me. They are very responsive if I have a question and always professional. I have already seen a big increase in my credit score and know that it will only get better!
Congratulations, Sylvia! It took your hard work and dedication to our process to get to this point. We couldn't be prouder of your accomplishments with us! We also appreciate you for sharing the benefits you've gained since enrolling in our program. Your Client Dashboard is a great way to stay up to date regarding your account details. Log in at any time at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 24, 2020
All steps were explain in a way easy to understand. The same what to expect in the future. If I find somebody with the same problem l will not hesitate to recommend your services. l imagine they will receive the same treatment in particular by Ms. ** with her patience. And
Welcome to Freedom Debt Relief, Mr. Carrillo! We are thrilled about the opportunity to accompany your debt-free journey. Thank you for complimenting the service provided by your Debt Consultant. Please know, our advocates in Client Services, are also more than happy to help. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed April 24, 2020
I have dealt with no negativity with Freedom Debt Relief. It was a smooth transition and they have been very helpful especially with flexibility of payments. I am glad I made the choice to resolve my debts with them! Thanks!
Thank you for your feedback, Stephen. We appreciate you for complimenting the service you've received. Hearing the deposit amounts are affordable for you and your household is the greatest reward. Your Client Dashboard is also a great way to stay informed regarding any important communications concerning your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 24, 2020
Thank you for your job. With your help I'm able to go through this personal hard financial situation. All of you are very supportive and professional. Your videos are really informative. Keep the good work. God bless us all. Be safe.
Your kind feedback is greatly appreciated, Fresia. It is an honor to provide a service that allows you to have peace of mind. Please, let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2020
We are very pleased with the service that we have received. Customer service is always positive and very informative. We are pleased with the negotiations of the accounts. The dashboard on the computer is helpful in viewing all actions on the accounts.
We appreciate the many compliments, Eunice, and are excited to be a part of the journey! One of our goals in Client Services is to provide clients with a world-class experience when communicating with us. Thank you for recognizing our efforts! We also applaud you for becoming familiar with your Client Dashboard. This is a resourceful tool to use to remain knowledgeable about any important communications concerning your account. Thank you for placing your trust in Freedom Debt Relief!
Reviewed April 24, 2020
Customer Service was friendly and willing to help me during this Covid 19 pandemic as I await to receive my unemployment which is an experience and depressing time in itself. Thank you for your help and I appreciate you all.
We're happy to help, Ms. Wint, and appreciate you reaching out to Client Services for assistance with your account. During these unprecedented times, we understand our clients' need our support like never before. We hope to continue providing a supporting atmosphere as you continue the journey to financial freedom. Thank you for trusting Freedom Debt Relief to lead the way!
Reviewed April 24, 2020
I have been in the program now for over a year. I have 5 accounts resolved, and another will be resolved in 19 months. I also have a 7th account that will be resolved within 24 months. Although I still have 5 more accounts to go, I am confident that I will eventually reach financial freedom! Thank you, Freedom Debt Relief!
Thank you, Sean, for sharing your exciting experiences with us! We are extremely proud of the hard work and dedication that has gotten you to this point. We are here to support you every step of the way. Thank you for allowing Freedom Debt Relief to be your guide to a debt-free future!
Reviewed April 24, 2020
Very professional and on the point. Very skeptic in the beginning but Irine work hard with me and show me the advantages for this program and feel me safe. I would recommend this program to anyone. Thank you. I am ready to start this and finish it.
Welcome to Freedom Debt Relief, Gabriel! We're thrilled about the opportunity to serve your financial needs. It's understandable to be skeptical about anything unfamiliar to us. We appreciate your open-mindedness in understanding the benefits of our program. Please, continue to reach out to our Client Services team when assistance is needed. We are available 7 days a week and can be reached by calling (800) 655-6303. Feel free to email us anytime at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed April 24, 2020
I am very pleased with the progress Freedom Debt has made in helping to reduce my credit card debt. Before working with them I was always worried and anxious about not being able to catch up. Connecting with this company was the best solution. My mind eased and my trust that things were going to work out as long as I had Freedom Debt in my corner.
It is our absolute pleasure, Rosemari, to provide a service that allows you to have peace of mind. Thank you for expressing how satisfied you are with our efforts. One of our top goals is to make sure our clients enjoy their time in our program. Your Client Dashboard is a resourceful tool to use to stay informed about any important communications regarding your account. Log in at any time at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 24, 2020
FDR has done a great job consolidating my debt in credit cards and other debt. They looked at the different options and we chose the best for my situation. I am extremely satisfied with the outcome and great customer support and friendliness.
We value your positive feedback! Thank you for taking the time to share your experiences with us, Brian. Hearing how pleased you are with our service is truly rewarding. Our Client Services team is available 7 days a week to answer any questions that come up along the way. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed April 24, 2020
I have had a great and easy experience with the Freedom Debt Relief program so far. I have not finished the program yet but I have high hopes for what is in store. I had everything handled and submitted in the same day and my representative made the process quick and painless as possible. Thank you so much for helping me to get out of debt and into a better future! I look forward to the results and will write another review once I have graduated from the program.
Thank you, Alisha, for placing your trust in our service! It is rewarding to accompany your debt-free journey. We appreciate you speaking so highly regarding your experiences with us! Your Client Dashboard is a great tool to use when monitoring the progress you're making. Feel free to also chat with us live if you have any questions. Thank you for choosing Freedom Debt Relief. Here's to your financial success!
Reviewed April 24, 2020
My debts are being resolved in a timely manner just like I was told they would be. So thankful. As long as I stay on schedule I will be good. IT'S a great feeling knowing you will finally be debt free. Can't get there fast enough.
Great job, Elsie! We are thrilled to hear the program has been working for your benefit, and we look forward to seeing you become debt-free. Please feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 24, 2020
Updated on 07/14/2022: I was able to settle and pay off my debts with the help of the Freedom Debt Relief program in accordance with my ability to pay instead of filing bankruptcy. Gone were my sleepless nights and days being harassed by the debt collectors that I don't want to answer my phone. Thank you "FDR".
Original review: Great job! I am more than thankful that what a relief I got when you helped me resolve my debts due to unexpected bills from my medically ill wife. I used my credit cards to pay for my bills. I kept on juggling my debts payments until my debts become unmanageable. Thank you so much. You rescued me. She is now gone last December. I could work more hours to increase my income.
Romeo, thank you for sharing how great the program has impacted your finances. We are deeply sorry to hear about your wife and the hardship that brought you to us. We are grateful you allowed us the opportunity to act on your behalf and settle your accounts. Feel free to lean on us and to reach out to Client Services (800) 655-6303 or email us at support@freedomdebtrelief.com if you ever have any questions. Thank you for being the best part of Freedom Debt Relief!
Reviewed April 24, 2020
Starting settlement on 5th debt in the first year. Two have been paid. No problems at all. This has taken a lot of stress away from everyday life. Would recommend to others as a way to get out of debt.
Congratulations, William! We are so thrilled to hear about your success so far. We are sure if you keep up with your monthly commitment, you'll be debt-free in no time. Track your progress online at www.fdrclient.com to stay up to date on the current events with your program. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 24, 2020
The program I’m set up with on Freedom Debt Relief has been a Godsend. My husband became ill and his progression got worse fast and we had medical bills piling up in addition to our normal debt. I made the decision to reach out to a debt consolidation program because I was feeling like there was no end in sight managing these expenses. FDR contacted me right away and got a plan in motion. It does take a little longer if you are only able to contribute a certain amount of money a month but the stress relief it has brought to us is so worth it. I cannot thank FDR enough and look forward to when we graduate from our program.
Thank you, Aleisha! We are so pleased to see you are satisfied with the work that is being done on your behalf. We love that we could provide you with stress relief when handling your debt. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2020
The attorney for FDR terminated his services with me 2 days before court for lack of communication which is BS. I called FDR 3 times for help, it's being looked into. I called the opposing attorney myself, he's not had any communication from FDR. Court date moved to July 29th. I need to get this resolved before court date.
We are sorry to hear about the above experience, Charlene. We would like to reach out to discuss options concerning this account in hopes to better your experience with us. One of our experienced team members will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 24, 2020
Don't ask questions of suspicious of your accounts, you get treated rude. I think as a paying customer I should know who, what, when and where my hard earned money is going. Also, when I don't like a settlement I should have the option to deny it.
Thank you for bringing this to our attention, Consuella. We try to be as transparent as possible when giving you options concerning your graduation path. We would love an opportunity to revisit your account and go over all your concerns. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed April 24, 2020
The initial timeframe I was given has stretched years past. If you do the math, with the fees they charge, I will have paid back every single dollar I owed when I signed up. I saved nothing but interest and I could have saved that by negotiating with my creditors directly. I couldn’t be more angry with myself for doing business with FDR. You are better off negotiating directly with your creditors and saving yourself thousands of dollars in FDR fees!
Keia, we are sorry you're not satisfied with the results provided by the program. Keep in mind that our settlement fees are greater savings than having to pay your creditors the full balance of the debt plus any interest or additional fees they charge. We would like to discuss your graduation path with you. It sounds like you're well on your way, and we would love to finish what we've started. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed April 24, 2020
Have done a good job with my debt! I would recommend Freedom to anyone that I know that are struggle with their debt! It’s scary to go through this with creditors calling all the time, but I do completely understand why they do! Keep up the good work!
Lori, thank you for sharing your feedback. We are glad you are finding a liking to the program, and you understand the measures that occur before we can begin obtaining the best settlements possible on your behalf. Please reach out to Client Services to get a more in-depth way to handle those calls. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 24, 2020
Freedom Debt has been great to work with. They have made it so easy to take care of my debt. I highly recommend them to all my friends that need help. Thank you for helping me. It is like a weight has been lifted off me.
Laura, thank you for sharing your experience with us. We are glad you find our practices to be easy and effective for handling your finances. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2020
From beginning to now a great experience. Attentive to all my financial needs. Contact between counselor and myself has been very professional. Consistent phone and email communication. Thank you very much. I would recommend Freedom Debt Relief to my friends and family.
Thank you for leaving us a review, Jacqelin. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed April 24, 2020
The progress has been okay but right now, it kind of sucks because there's nothing I can do. Before, I was working and I was able to make the payments. Now, I'm in a special situation and it doesn’t seem like anybody wants to help. I'm out of work because of the COVID and everything I make right now, like in appointments, has to go to Freedom Debt Relief. So I really can't pay anything else and FDR hasn't been able to help me in that form. It's clear-cut for everybody to just say that I owe them then it's like, “Okay. I'm just gonna give you everything I have.” I don’t even know how long we're gonna be able to receive an appointment. Once that stops, then I'm totally screwed.
I'm also worried about last month. I knew I was gonna be late on an initial payment and I told them I was gonna be late. I had just gotten laid off when COVID was just happening and. I didn’t have money and an appointment hadn't kicked in yet. As soon that kicked in and I got my final check from one of my jobs, I was able to put it towards Freedom Debt Relief. That money went in but because I missed that one payment, one of the companies I'm supposed to be paying back went back into renegotiations. That $1,200 is not accounted for though. I don't know what Freedom did with that.
Thank you for voicing your concerns with us, Vanessa. We understand your frustrations and it is important for us to support our clients' during this difficult time. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 23, 2020
I am very happy with my first settlement. I am very satisfied with the FDR. Thank you so much for helping me. You're doing a wonderful job! I am looking forward for you guys to help my other accounts in the future. I can't thank you enough!!! Good Bless you guys!!
Well, congratulations, Geny! We are so excited for you to receive your very first settlement offer! We look forward to working on your behalf and obtaining the best deals possible. As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 23, 2020
I am extremely grateful to the staff of Freedom Debt Relief. Anytime I wanted assistance or anytime I needed to change my deposit amount due to financial constraints, they were more than helpful as well as courteous and knowledgeable. I would definitely recommend FDR to friends who may need such assistance.
Hi Clifford! Thank you for sharing your gratitude for our program with us. We simply love being our client's advocates to the debt-free future they wish to obtain. Please continue to lean on us at 1(800)-655-6303 if you need anything during this time. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 23, 2020
I was very pleased with the timely manner in which my debts were resolved. Also the way the legal issues were resolved. My only complaint is that I now am indebted to your sister company (Consolidated Plus) for 4 more years at a very high interest rate. I understand that was my choice but I’m thinking it was a mistake on my account.
Congratulations Linda! We are thrilled to see your accounts were able to be negotiated in a timely fashion. We understand that time is of the essence. Please feel free to reach out to our Client Services department if you ever want to discuss the details of your account more in-depth. We will be happy to assist, simply call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 23, 2020
After speaking with Christen it was clear to me Freedom Debt Relief was my choice to get thru this rough patch. She put my mind at ease. Also all the reviews helped me make the decision to sign on with FREEDOM DEBT RELIEF.
Thank you, Robert. We are happy to see our skilled agents have been able to assist you whenever you needed them. We love to be able to provide our clients with peace of mind when handling their debt. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 23, 2020
I received an email about the need to contact Freedom Debt Relief about an issue with an account. I originally tried the online chat but that only confused me more. Your rep, on the phone, cleared up the matter and explained it very well. Thank You.
Hi Judith. Thank you for sharing your experience with us. We are glad our team of professionals was able to clear up any confusion there was concerning your account. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed April 23, 2020
I'm very Please for your great. Before I dealed with, I was seriously in debt I wouldn't never pay in my entirely life. Debt relief bring me back to life.. Thanks very very much for your honesty and great services.
Thank you for your thoughtful review, Joseph. We are glad we could step in and assist you with your finances. We understand how stressful this can be for some of our clients. Please lean on us if you have any questions or concerns in the future. Client Services can be reached at 1-800-655-6303 or by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 23, 2020
I did some web search and read some reviews, and decided on this program. Freedom Debt Relief's reps reply and they do it promptly. Also, I like the use of the dashboard to upload documents. It has been very helpful. The cost is appropriate, and I would never have negotiated with a settlement that was given by myself. Everything is progressing as formally explained so I’m very happy.
Thank you very much, Mai! We are so happy you decided the program was the best fit for handling your finances. We look forward to guiding you to the future you desire. As we continue with your graduation path, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed April 23, 2020
They are helping me in every way to get out of debt. I'm so please with the way things are going so far. Don't know what I've would have done without them. Everyone is so nice and helpful. Thank you all so much.
Hi Patricia. We are pleased everything is working for your benefit during this time. We can't wait for you to obtain the debt-free future you desire. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 23, 2020
It took several phone calls to get someone to answer as a if a fax had been received. Finally getting to speak with an agent, and then the fax had not been posted. Hoping when I call back, it will be a different story.
We apologize for any frustrations the recent experience may have caused, Ms. Crowe. Our goal is to resolve our clients' concerns in one phone call. It's disappointing to hear multiple calls were made to get the answer you were seeking. We, also, hope for a better experience in the future when connecting with Client Services. Thank you for allowing Freedom Debt Relief to accompany your debt-free journey.
Reviewed April 23, 2020
My associate Eric was very informative patient and helpful. Stuck with me to absorb the inner workings and system. All of your associates have also been encouraging and patient with my anxiety over the credit report devastation I'm going through.
We are here to support your debt-free journey any way we can, Lon. Thank you for placing your trust in our ability to successfully reduce the amount of debt you owe. It is a privilege to have the opportunity to serve your financial needs. We encourage you to continue connecting with Client Services anytime assistance is needed with your account. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed April 23, 2020
I would recommend FDR to my friends. You walk me though the whole progress. Which brought peace of mind. I thank you very much. It is such relief to not have this burden anymore. Everyone I talk to was very helpful.
Our pleasure, Ms. Doris! Thank you for trusting our financial service. We take pride in guiding clients to brighter financial futures. We also would like to thank you for recommending our program to family and friends. Our Client Services team is available Monday - Sunday, to address any questions that come up along the way. Thank you for joining Freedom Debt Relief!
Reviewed April 23, 2020
I received excellent customer service during my phone call contact. The representative that assisted me, was friendly, professional, and was well able to answer all my questions, and I am completely happy with the services I received. I would absolutely recommend FDR to my family and all my friends. Thank you.
Thank you for such enthusiastic feedback, Ben. Welcome to Freedom Debt Relief! It is an honor to accompany your journey to becoming debt-free. We also appreciate you recommending our service to other consumers! Your Client Dashboard is a resourceful tool to use to monitor your progress toward the finish line. Thank you for choosing Freedom Debt Relief to reach your financial goals!
Reviewed April 23, 2020
The customer service rep I believe his name was Deidrick was one of the nastiest, most argumentative persons I have ever encountered. He could not answer questions and was more like a debt collector, practically bullying me. All other reps I had over the years have been wonderful but this man needs a reprimand or retraining.
We are terribly sorry to hear about the recent experience, Ms. Schwartz. As you stated, this is not the experience we prefer for our clients. Thank you for reaching out to Client Services when assistance is needed with your account. We ask that you do not let this particular experience deter you from allowing us to support your debt-free journey. Thank you for bringing the matter to our attention and for being the best part of Freedom Debt Relief!
Reviewed April 23, 2020
Due to an offered settlement from American Express Legal Dept., I called to determine the impact of making a settlement move upon my overall situation, I received clear and understandable explanations, including how things would progress as I went on the path to exit the program.
Hi Sheldon! We are happy you were able to become debt-free. Please let us know if you need anything in the future. Our professionals can be reached at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 23, 2020
I just started the process; a difficult decision. I am anxious about it, but at the same time am looking forward to be able to move ahead. All conversations with FDR representative have been clearly articulated and communicated in a timely manner. Electronic communications were efficient and easy to navigate.
Hi Julie! Our goal is to make sure clients feel welcome and confident when speaking to us as we know this can be a sensitive subject. Please continue to lean on us during the beginning stages of your program. You can log into the Client Dashboard at www.fdrclient.com or call us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 23, 2020
When I reached out to Freedom Debt relief, no pressure to join their program. Consultant was friendly and very knowledgeable of program options. I would recommend them to other folks to contact them for their options to get out of debt.
Thank you, Mike! We are so glad we could keep you informed and updated on your program progress. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 23, 2020
Great people to work with. They spoke to you in words you can understand. Not those big words you have to look in the dictionary to figure out what they mean. I would recommend to anyone who is in need for help.
Hi Stephanie! Thank you for the amazing review. We are pleased you are satisfied with the results of the program. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 23, 2020
Everything is doing well and although the payment plan was great, it's kinda long. I know it's gonna be in 2022. It's been three years since I started and I hope it can be sooner. On the other hand, I see a lot of progress. A lot of my accounts have been dissolved.
Christian, thank you for leaving us your feedback. We are glad you are making great progress, and we can't wait to get you to the future you desire. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed April 22, 2020
Staff was very helpful and pleasant! Made me feel comfortable in my decision to utilize your resources. I would recommend your company to anyone in a similar situation. Can't say enough nice things about Freedom Debt Relief. I can finally sleep at night...
Hi Cary! We are pleased we can make you feel comfortable in the program. We want to ensure you receive the best service possible. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed April 22, 2020
Always very professional and helpful. When had to call in never had to wait a long period of time to speak with someone. Always all of my questions and made sure that I totally understand everything before the call was ended.
Hi, Ranae, we are pleased to read your review. We are glad to hear that our client services team has been able to answer your questions and ensure you understand your progress among your program. As we continue, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2020
Thanks to Freedom Debt Relief for settling my credit card debt and helping me to get back on track with my finances. As my balance was going nowhere due to credit card interest, Freedom Debt helped make it possible to pay my amount off in a reasonable amount of time and took care of stressful creditor calls! Thank you!
Hello Steven! We're so happy to hear how much we have helped alleviate the stress you were experiencing. All we ask is that you keep us informed concerning any documentation you receive from your creditors that could be of use to your program. You can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed April 22, 2020
I am pleased with the overall result of the experience. I entered the program with 9 debt accounts and completed the program earlier than anticipated. I proceeded to resolve one account through the program because it was litigated then worked with my creditors for the other 8 accounts to make settlement arrangements. As of May 2020, I will have eliminated 100% of approximately $50K in debt. Grateful to be debt free and learned a lot about managing my expenses and credit card purchases.
Greetings Lola! We are happy you are close to obtaining the financial future you desire. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 22, 2020
They have treated me in a very professional manner, however, no debt has been settled yet. I feel that it is too early to evaluate them. The company has a great salesman, Paul **. Tell them to give him a raise.
Andres, welcome to the program! We look forward to obtaining great settlements on your behalf soon. Feel free to lean on our lovely team at 1(800)-655-6303 or support@freedomdebtrelief.com in the event you have questions or any concerns that can be addressed in the future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 22, 2020
I have only been with them for some months, but so far I am very pleased. My credit should be back to normal real soon. I was hesitant at first because I didn't think it would work.Thank you Freedom Debt Relief.
Reviewed April 22, 2020
They did everything they said they were going to do, They gave me peace of mind. There is light at the end of the tunnel like they said. I sleep better and l am on my way to be debt free and life back to normal????
Hello Michael! Thank you for giving us your feedback. We are glad the program could alter your stress when dealing with your finances. We can't wait to get you to the debt-free future you deserve. Keep up the great work and let us know if you need anything at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed April 22, 2020
We are brand new members so we haven't experienced much interaction. The initial phone call seemed professional and she answered all of my questions. I wish my credit didn't have to drop even further before arrangements could be worked out.
Welcome to the program, Chris! We are excited to get you started in the program. During this time, the Client Dashboard will be an excellent tool to keep track of your progress along the way. You can access the website by going to www.fdrclient.com or reach out to Client Service if you have any questions. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed April 22, 2020
Every time I call I'm treated so nicely. There is never any judgment. Just a great deal of empathy and kindness and when you're in a stressful situation it's greatly appreciated. They all know what they're talking and wait time is nonexistent.
We appreciate your feedback, Yvonne. We truly care about our clients, which is why we build a relationship with them as we assist them with their financial future. We know how stressful this journey can get, but please continue to lean on us if you have any questions or concerns in the future at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
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