Freedom Debt Relief Reviews

4,921,192reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.
Author picture
Edited by: Amanda Futrell
+1 more
Author picture
Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

Filter by Rating

  • (25,903)
  • (4,223)
  • (1,652)
  • (1,199)
  • (1,648)

Popular Mentions

    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,921,192 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Top reviews
    • Top reviews
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,921,192 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 68 Reviews 13035 - 13235
    Verified purchase
    StaffBilling

    Reviewed Sept. 20, 2020

    Made me feel that there is a way out of debt. They were very kind and understanding. Did not make me feel bad because of my debt. Made a payment that was reasonable for my budget and an easy automatic payment. Would recommend them to anyone.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Martha, we are so glad we could be an affordable solution for you and your family at this time. It's our pleasure to support you through this journey of obtaining a debt-free future. Please lean on our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com for support throughout your program. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Sept. 20, 2020

    Freedom Debt had good reviews online. A year ago, I emailed them and they called me. When I have concerns, I talk to whoever is available there. FDR is not anything shady and they take care of your stuff. But I had an incident where I deposited $10,000 in my account and I wanted them to pay some of my accounts off that they had already made settlements on. But they wouldn't because I still had other accounts. I would’ve liked them to crack out the small accounts then work on my last two big accounts. Instead, we are gonna draw this out for more time than need be.

    From my standpoint, I would’ve rather paid four accounts off with that $10,000 than sit in there and wait to negotiate. That money is just gonna sit in Freedom’s bank for how long and they are still only gonna pay $600 a month on payments. It didn't make any sense, especially for some of the smaller ones. Why string the payments out if you can pay them lump sum? It would help me graduate out of the program a lot earlier. But that is what it ultimately is as they wouldn't have gotten their money at the end of the day. So, I withdrew my $10,000 back out and invested it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jason, for taking the time to leave us a review. Rest assured our team works hard to resolve your debts in a timely manner and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Sept. 20, 2020

    The FDR reps that I've been working with have been pretty good and I haven't had too much to complain about. But the finances being what they are, it's been a struggle to keep up the payments every month. So far, nothing's been officially closed out yet and I'm still paying down debt. But hopefully, things are going to get paid out quickly and I'll get out of this monthly payment. It's very strapping right now with trying to keep up with the monthly payments. I have it done automatically, but everybody's hours have been cut, so we’re just trying to rob Peter to pay Paul every month. Other than that, I have been on the dashboard a couple times and I haven't had any issues doing that.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    James, we appreciate you taking the time to leave us a review! Our team will continue to work hard towards your goal of becoming debt-free and we're always here for you. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 19, 2020

    The Negotiations which I did not understand right away, were explained, and once understood, I had my AHA moment, and we are now a quarter of the way there after 6 months. I am more than happy, and have already recommended FDR to others!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Natalie! We are so happy you are satisfied with the settlements obtained on your behalf. We couldn't be more excited for you during this time. Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!

    Verified purchase
    Staff

    Reviewed Sept. 19, 2020

    A GREAT PERSON helped me out and I would tell a friend. Wish every one could be as nice as the person that helped me. He answered all my question and made it easy for me to understand. You need great people like him. Suellyn

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Suellyn! We are so glad our lovely agents could help you and make you feel comfortable when joining the program. We love to provide you with as much information as possible. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Contract & TermsPricePunctuality & SpeedBillingRates

    Reviewed Sept. 19, 2020

    One of my credit card didn’t reduced any late fee, and I think they charge too much interest because if you reduce from the bank 500 Freedom charge 300 of interest for do the agreement with bank, I think the interest should be lower.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Wendy. Thank you for the feedback! Please keep in mind that our settlement fees are bigger savings than having to pay your creditors the full balance of the debt owed, plus interest, plus any additional fees they charge. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Loan Process

    Reviewed Sept. 19, 2020

    I first signed up to get a loan and was refused then sold on this process. I have come to realize the companies are willing to do deals to lower debt. This is not a good deal. It was hard getting information. When starting out you start with someone and they hand it to someone else.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Paul, thank you for bringing this to our attention. We understand that it can be frustrating when being denied to get a loan. We are thrilled that you are part of our service to resolve your debt. We want to offer our service and address any concerns you might have. Please reach out to our Customer Service 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    TechStaff

    Reviewed Sept. 19, 2020

    When I first reached out to Freedom Debt Relief I was skeptical. I even said no the first time but then I came back and they told me the steps I needed to take. It doesn’t happen over night and it does take time to settle a debt but when they do it feels amazing on how much they are saving me! I’m very satisfied with the outcome and how they are helping me with my debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christina! We are glad you decided to put your trust in us and allowed us to guide you to the debt-free future you desire. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 19, 2020

    Unfortunately my son who normally helps me was laid off during the COD lockdown he just recently went back to work and school. We are trying to catch up on bills. Well I tried very hard not to call FDR but I had no choice. They did understand and helped me out. Thank you FDR!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jacqueline! We understand that the pandemic made it difficult for our clients to stay on track with everything. We are here to support you through it all. Please reach out to our Client Services department at (800) 655-6303 if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 19, 2020

    I went through a divorce, was left with a huge amount of debt all in my name, and I was drowning in it. My neighbor recommended FDR and I signed up with them for credit card relief and consolidation. My first call was pretty smooth where I just gave the rep all my information on the credit cards, a nd he was able to upload all the information within that same phone call. Then, we agreed on a monthly payment that I would put into an account, which was two and a half years ago, and I pay this every month on the 15th. They've settled two of the debts so far for about 40% of what was owed on it. But they told me that my graduation date would be June 2022 and now, it's June 2023. That's going to be an extra year of payments and now it's going to take five years instead of four, and I wasn't really happy about that.

    I've got $4,000 in a bank account there and they're not using it. I feel like they could probably eliminate the debt a lot quicker because I'm making these $714 payments every month and the money is just sitting there. They're paying just $25 a month to creditors and it doesn't make sense. I even called them to try and make me understand it. They said that if I gave them the $14,000, they'd have it all done, and that's where my concern is. Despite that, their customer service is well and since having them, I'm able to not worry as much. The program overall works, but it's going to take longer than I anticipated.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jennifer, for taking the time to leave us a review! Rest assured our team is working hard to resolve your debts and we are always here for you. Please call us at 800-655-6303 if you have concerns regarding your account. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 19, 2020

    A friend of mine was using Freedom Debt Relief. I enrolled too and they were excellent. I get random people to work with though. Otherwise, a few debts are getting settled. Others should use Freedom Debt Relief too.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Janet! We appreciate you taking the time to leave us a review. Our team will continue to work hard on resolving your debts and we cannot wait for you to become debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed Sept. 18, 2020

    This service has been so great in keeping me updated on what is going on with my outstanding debts. The people I have worked with have been really helpful they text me to let me know what is going on. I am gradually getting peace of mind. THANK YOU FREEDOM DEBT RELIEF!!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for the feedback, Lynda! We are so glad we could keep you updated and informed along this journey to financial freedom. Our goal is to greatly support our clients, no matter where they are on their Graduation Paths. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 18, 2020

    I have had nothing but helpful and positive guidance since I began this process. I truly appreciate FDR for their assistance with these debts. My partner suffered from Alzheimer’s Disease for 7 years and I was forced to quit my job to be his full-time caregiver. With no income but his $700 SSD per month I relented and open several credit accounts just so we could buy the things we needed. I had never had a credit account before and it just got out of control. When he passed away I just wanted to clear up my past credit history and that’s when I turned to FDR. Best decision I have ever made!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much, Sherry! We are so glad we could provide you with guidance when resolving your finances. We are committed to providing customer satisfaction, and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServicePriceRefunds & Payouts

    Reviewed Sept. 18, 2020

    I thought this program was going to pay my debt faster, it seems that if I don't have enough funds in my account accumulated then my debt doesn't get resolved. And it also seems in the beginning the person taking charge of my account was calling every day to get started, now it seems he is too busy to call me back.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you voicing your concerns with us today, Ms. Maria. It sounds like your expectations of our program have not been met and we apologize for any frustrations. Our program does take some time, but it does work. Please know we share the common goal of resolving your enrolled debts as quickly as possible. If you have any questions about your Graduation Path, Client Services can be reached 7 days a week by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Feel free to log into your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    CoverageRefunds & PayoutsStaffBilling

    Reviewed Sept. 18, 2020

    So far, Freedom Debt Relief has helped a lot. I do appreciate their help very much.. My husband passed away and this debt relief program has helped me a lot. He had no insurance and I was overwhelmed with payments and trying to pay for his funeral.. Thank you for helping me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dora, we are very sorry to hear about your husband at this time. We can't imagine what you must be going through. Please lean on us and to reach out to Client Services at 1(800)-655-6303 if you need anything during this difficult time. We are proud of the progress you made thus far, so keep up the great work! Thank you for being apart of the Freedom Family!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 18, 2020

    So far everything that FDR, and ConsPlus has done has exceeded my expectations. This process is moving at a rapid pace, and I am very pleased with that. Representatives are in constant communications with me regarding any movement on my accounts.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    William, thank you, and congratulations on moving forward with our sister company during this time. We are thrilled to see you are becoming debt-free in record-breaking time. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed Sept. 18, 2020

    I'm not sure I understand what you want to know other than my experience with FDR which I think is good. I need to talk further regarding the completion date of my monthly payments. I am doing whatever I can to cooperate to bring this to a successful completion.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Edward! You are doing amazing, and thank you for sharing your review with us. We look forward to seeing you reach your graduation path to becoming debt-free. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your program. Thank you for choosing Freedom Debt Relief to meet your financial needs!

    Verified purchase
    Rates

    Reviewed Sept. 18, 2020

    We had our first debt settlement within a few days. We were very pleased. And it was one of the bigger debts also. If we keep going at this rate we will be doing great! I nervous at first handing over everything to someone else but I'm glad we did.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Walter! What amazing feedback. We are so thrilled to hear you've already begun to experience the benefits affiliated with our service. Thank you for placing your trust in Freedom Debt Relief to reach your financial goals.

    Verified purchase
    Customer ServiceStaffBillingTransparency

    Reviewed Sept. 18, 2020

    The company Freedom Debt Relief, seems to be a good company to go with if you’re trying to get your debt settled. The only thing I didn’t realize is how long it takes for the debts to get settled. I don’t think I would do this again because I feel bad for the credit card companies. Things are updated like I would wish they would be. For instance, I have one account that says action needed. It’s been saying that for six months now, but every time I call Freedom Debt Relief they say that there’s nothing they need from me. So then I think that they’re not dealing with them because they need something from me that they’re neglecting to get. Other than those two things, they’re doing a good job from what they’re supposed to do. I just didn’t fully understand what I was getting into.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you voicing your concerns with us, Ms. Lorrie. It is fair to say our process does take time and requires the patience of our clients. However, we are confident that your patience and hard work will soon be rewarded. The dedication you are putting toward resolving your debts will not be in vain. We encourage you to continue reaching out to Client Services when assistance is needed. Thank you for choosing Freedom Debt Relief as your guide to a debt-free future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 18, 2020

    They are very good to work with and very helpful. Always there to answer questions and support you the whole way. I would suggest giving them a call if you find you need help. They will walk you through every step of the process.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Your confident feedback is appreciated, Ms. Mandi. Thank you for taking the time to share your personal experiences. Please continue to reach out to Client Services when assistance is needed. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Sept. 18, 2020

    FREEDOM Debt RELIEF is a HIGHLY important way to resolve your debt from high interest greedy Banks that take advantage of CITIZENS of the USA. Great company that will help you to a debt free way of life with no stress. Customer service is exceptional.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Welcome to Freedom Debt Relief, Mr. Jason! We're honored to have an opportunity to serve your financial needs. Thank you for speaking so highly about the service we've provided and welcome any other questions you may have regarding your account. Client Services is available 7 days a week to support your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your financial goals!

    Verified purchase
    Sales & Marketing

    Reviewed Sept. 18, 2020

    I am pleased with this decision of using this company to restore my credit. I don't feel like they were giving me a sales pitch. I felt comfortable and everything was laid out with steps of the process explained in detail. It is a relief to know that it's possible to get my credit in order. I would like to say thank you to this company.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're thrilled to hear, Hector, how pleased you are with our service efforts. Making sure we set the proper expectations for our clients remains a top priority! We welcome any questions or concerns that come up along the way. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 18, 2020

    I have nothing but good things to say about FDR and my experience. So far everything has been nothing but positive. FDR has helped me get on my way to a debt free future. I am trying to get there as soon as possible. Thank you for all your help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate the positive feedback, Judy. The greatest reward is hearing how pleased you've been with our service efforts. We hope to continue providing superb services as you continue making your way to financial freedom. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for choosing Freedom Debt Relief to reach your financial goals.

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Sept. 18, 2020

    I enrolled with FDR about a month ago. From the very beginning up to the last call I made to ask questions, the agents have been so patient, knowledgeable, know their craft, precise, detailed, respectful and encouraging. I am very comfortable in giving them in charge of my outstanding credits to ease up my hardship and communicate with my creditors in a very professional way. Thank you, FDR, for lifting that burden and help "carry my yoke."

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Teresita, for your amazing review! Hearing how pleased you are with our service efforts is beyond rewarding. One of our top goals remains to support our clients to the highest degree! Always feel free to contact Client Services at (800) 655-6303 with any questions or concerns. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Price

    Reviewed Sept. 18, 2020

    Freedom Debt Relief has done a pretty decent job. I went into this program sort of blind and I learned a lot since. It's a little bit expensive but so far everything's going fine. They've settled some of my debts and I've got others in the process of being paid off. So, it's going pretty good. They contact me if they have something to offer and I get in contact with whoever is available when I need them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Joann. We are here every step of the way. We fight for the best settlement to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Billing

    Reviewed Sept. 17, 2020

    It’s very nice to have one low monthly payment amount instead of being swamped in credit card debt. I actually have a little money left over each month for things I need. Thank you so much debt relief for setting me free!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Lena, for sharing your amazing experiences with us! Many consumers are not aware of the options available to them when it comes to debt relief. Great job on your part for realizing assistance was needed and researching the options available to you. Be sure to log into your Client Dashboard at www.freedomdebtrelief.com to monitor your progress. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

    Verified purchase
    Staff

    Reviewed Sept. 17, 2020

    I’m not the type of person that asked for help with anything, but I was in a position where I had no choice and this is probably one of the best decisions I made in my entire life. Everyone was very kind and understanding and beyond helpful. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Our pleasure, Damian! Thank you for the opportunity to serve your financial needs. We're glad to hear you are pleased with your decision to enroll in our program. As your journey continues, be sure to log into your Client Dashboard at www.fdrclient.com to monitor your progress. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Contract & TermsPrice

    Reviewed Sept. 17, 2020

    Will never tell me how much freedom debt is CHARGING me for there service???? All they tell me is what a good job they are doing but never get a answer on how much they are charging me and my discover account went into litigation and never hearing back on that either and I am getting sued for that one they keep sending it to new lawyers and all I am doing is getting nervous.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're disappointed to hear, Ms. Linda, you're not feeling supported on your financial journey. Our Client Services team is available 7 days a week and are here to address any concerns you have regarding your account. We can be reached by calling (800) 655-6303. You can also view the details of your account anytime by logging into your Client Dashboard at www.fdrclient.com. We welcome any questions you have, Ms. Linda, and thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase

    Reviewed Sept. 17, 2020

    So far my wife and I are very happy with your services. We haven’t seen any change in our credit score yet with the accounts you have settled on our behalf but we are hopeful that by the end of our program this will change for the better. Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Michael, on the resolved balances! Keep up the excellent work and let us know how we can be your greatest supporter. In the meantime, feel free to contact our Client Services team with any questions regarding what to expect as your balances are settled and resolved. We can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief as your guide to a brighter financial future!

    Verified purchase

    Reviewed Sept. 17, 2020

    So far everything they promised has worked out. Very pleased. We are making very good progress on paying down our debt. So happy we decided to use Freedom Debt. We can see some light at the end of the tunnel,

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Excellent feedback, Ms. Karen. It is an honor to provide clients with a clear path to brighter financial futures. Hearing how much you've benefited from our program is beyond rewarding. Be sure to log into your Client Dashboard at www.fdrclient.com to monitor the progress you're making. Thank you for choosing Freedom Debt Relief to reach your financial goals.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 17, 2020

    I got the first settlement. That make me feels better because awhile I’m waiting it’s seem like so long. Though, is this program is real? I knew now, this is real. Thank you and I still waiting for next, thanks again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pissamai, we appreciate you taking the time to leave us a review! Our team works hard to meet your goal of becoming debt-free and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Rory increased rating by 2 stars.
    Customer Service
    After a positive interaction with Freedom Debt Relief, Rory increased their star rating on June 2, 2022.

    Updated review: June 2, 2022

    The one thing that bothered me was the fact that my credit was destroyed! I wasn't aware that you were going to allow each account to default in order to settle at a lower cost. I understand how it works now. You have saved me penalties and interest, that I am grateful for. Thank you for taking on my burden and making it manageable for me.

    Original Review: Sept. 17, 2020

    I've reached out to you several times with questions and concerns and have not received a reply! Creditors are still calling and sending threatening letters. I was also concerned about my credit score dropping over 100 points. I had an opportunity to refinance my home and couldn't because of my credit score! Not once have you addressed my concerns.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rory, so glad the air is clear and your on the way to success. Keep up the great work and we look forward to your future success.

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Sept. 17, 2020

    I got my family in financial situation, when my wife lost her job. I had to use my credit cards to buy groceries for the family and pay for gas for our vehicles. Freedom Debt was the only organization that was willing to help. Once we were back doing well financially, I couldn't afford to pay the minimum payments on the credit cards, and it seems like I will be in debt forever. Freedom Mortgage made it possible to deal with this stressful situation and bring back some sense of relief that I will get this debt paid off. The process was easy, and they have great people walking you throughout the process.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Abraham, for taking the time to leave us a review! Our negotiations team works hard on settling your debts and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 17, 2020

    Not much has happened yet, but I'm happy with the service so far. Looking forward to getting my debt taken care of. So far, communication has been excellent on your part. I need to work on my communication with creditors.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Philip! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTech

    Reviewed Sept. 17, 2020

    No calls back about summons. Was advised that law firm only negotiate and does not respond to legal matters, I referred them to the contract, they never called back, matter was settled for the amount requested I assume because by the time they negotiate it we were in default.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Cindy! We are so sorry to hear that you never received a call back from an attorney after sending in the documentation. Our goal is to ensure our clients feel supported at all times. We will be looking into this matter and have someone get in touch with you. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 17, 2020

    They have settled one of my debts already for about 50 percent of what was owed. This is awesome. I hope it continues like this or better. I can't wait to be debt-free. Hopefully sooner than I thought. Thanks to FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Rita, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 17, 2020

    Eric ** signed me up and went through every step thoroughly. This is the best decision for me and Eric helped me feel confident in my decision to eliminate my debt. I am very grateful I got a representative like Eric who was very knowledgeable and took the time to help me.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Sept. 17, 2020

    I was skeptical at first, but everyone I have talked to have been so helpful and friendly! They settled my highest personal loan super fast, and I am paying way less for this than I was to creditors! I am impressed.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Hannah. We enjoy a great community of workers who serve the needs of our clients. They understand the sensitive nature and strive to provide quality service. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Sept. 17, 2020

    Thank you for lifting the weight off my shoulders. I was so stressed with phone calls and all the debt. Debt Relief took over and I haven’t feel this good in a long time. No more phone calls and no more stress. THANK YOU.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, Monica. We understand our clients are coming from tuff situations and we are happy to be there every step of the way. Thank you for allowing Freedom Debt Relief to be part of your financial journey. If you have any questions please call our Customer Service line at 800-655-6303.

    Verified purchase
    PriceStaffFollow-Through

    Reviewed Sept. 17, 2020

    Service was excellent and I would definitely recommend for my friends who are in need. All the settlements were made as promised and the negotiated amount was reasonable and affordable for me. Great service and I am extremely happy with the outcome.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Deenadayalan, we are grateful for your review. We fight for the best settlement possible. We are thrilled to see the results of the program and are looking forward to the coming success. Thank you for choosing Freedom Debt Relief for allowing to assist in your financial journey.

    Verified purchase
    Staff

    Reviewed Sept. 17, 2020

    Relieves your stress by explaining every concern. They take time to make you understand. Get back to you asap. I owe them a great thanks! Gets things done in a shorter period of time instead of years.. Would differently recommend.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anita, thank you for sharing. We enjoy conversing with our clients and being there every step of the way. We look forward to the coming success and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer Service

    Reviewed Sept. 17, 2020

    Working with Freedom Debt went very well with me. The communication was very good. They understood my problem. I understood the way they were talking back to me when they were answering. A lot of debts have been settled. I'm very happy with them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, we are over the moon to receive such stunning feedback! We strive to address concerns as they come. We make sure each interaction is easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed Sept. 17, 2020

    Everything was explained in great detail since the beginning and the lady who took care of me was very professional and very understanding. So far so good! All details of the process were revealed and questions answered. I would definitely recommend all my friends and I have. Thanks.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Frank. We strive to provide solutions for our client's needs. We are looking forward to assisting your friends and you can rest assured we will treat them with the same respect. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaffBillingLoan ProcessTransparency

    Reviewed Sept. 17, 2020

    I had a lot of debt. My parents were with Freedom, so I just went with them for consolidation. I’ve been working with them for three years now. Their rep was willing to listen to me and try to get as much of my debt included that he could. I get my updated emails and they seem to be doing everything they really need to do. I really like the service. They're definitely helping me with my stuff and getting things paid off. I was going through a really, really hard time a couple of years ago and Freedom Debt Relief was definitely willing to work with skipping payments or moving them to the loan or whatever I had.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Jessica. We are thrilled to hear that your parent's experience allowed us to work with you. We strive to make each interaction easy and understandable. We work hard to get the best settlement and are there if you need us. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 16, 2020

    You end up paying about what you owe if you aren't delinquent, but seems to work so far. Isn't a quick resolve, be aware of how much the debt was at enrollment and base your expectations at a reasonable level, not 50% off.

    Thanks for your vote!
    Verified purchase
    Staff

    Reviewed Sept. 16, 2020

    Good experience with Freedom. Contact with and from the company is excellent. Have had success with them resolving debts so far. Would recommend the company to anyone that is experiencing problems with meeting debt obligations. They fully explain the program to you before you make a decision. Representatives are always available to answer questions or concerns.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Ann. We strive to provide quality customer service in each interaction. We listen to our client's situation and provide solutions to address their needs. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 16, 2020

    The Lady that I have been dealing with is named Bree. She has been fabulous through this whole process..She went through the whole process step by step and how it worked. She was patient and answered all my questions.. So grateful that I have been able to find a program that has suited my financial situation. I feel like there's light at the end of the tunnel now!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Victoria, thank you for bringing this to our attention. We are thrilled to hear you have had a great experience and have been treated with respect. We will be there every step of the way and we look forward to the coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Price

    Reviewed Sept. 16, 2020

    I asked for an acct receipt, what you a ledger. I received two pages with numbers some in parentheses with zero explain as to their meaning. After speaking with Deann I understood better. However it's not a good practice to not label charges on a customer account.

    Thanks for your vote!
    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 16, 2020

    My experience with Freedom Debt Relief has been excellent. Their team has been great with communication to allow me the best settlement offers to help resolve my debt. I am glad to have signed up with them as they have been very professional in every step of the way. Their team of negotiators have helped to get me great results on lowering my debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Cory! We strive to utilize every resource available to keep you informed. We make sure each interaction is easy and understandable. We are honored to hear your satisfaction with the negotiation processes. congrats and thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed Sept. 16, 2020

    So happy to have found you. Credit score is moving up and now I can get back to reaching my old credit score. Thank you so much for your assistance in helping me get back what was lost. Freedom came through and I wasn't sure I would be able to bounce back. Great experience and would always recommend.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Jesse. We are thrilled that you took the first step to resolve your debt. We look forward to your coming success and are happy to see things improve. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 16, 2020

    I am very impressed with Freedom Debt Relief, which has been quite exceptional and has gone above and beyond in my opinion. They have taken extra steps such as texting, emails, calling, including (How to Videos on my dashboard) to make me understand clearly each step of the way and/or will be going through. I feel confident in their knowledge and skills of negotiation and it has been a great experience thus far. :-)

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Becky. We are thrilled you have a great base of knowledge about the program. You have experience with our resources to help track your progress. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Billing

    Reviewed Sept. 16, 2020

    From my start with FDR to the present, It's been about as easy going as it can be. So far so good. Just remember to keep my obligations to my creditors and I will keep up my payments to you folks.

    Sincerely, Jeffrey **

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your kind words, Jeffrey! We are happy to hear that we've been able to make this process easy for you! We want to ensure our clients feel comfortable and confident with us at all times! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Sept. 16, 2020

    I am so glad that I chose to contact Freedom about my overwhelming debt. They have always been clear, honest and helpful. I feel that they are continually working towards an acceptable resolution for me and I’m excited to be debt free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Kristin! We are so glad to hear that you are happy with our program! We take pride in our service and love to see our clients succeed! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 16, 2020

    Great people to work with, keep you informed and great company. Always willing to help, keep the client dashboard up to date and to keep you informed of decisions and results. Customer service is always available to help. If need help, reach out and they will help you. Even through covid-19, they were there.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing such positive feedback, Debra! We are so happy to hear that you are pleased with the program, along with utilizing the Client Dashboard! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 16, 2020

    Everything is going well with Freedom. Enrolling was very easy and we're getting close to the end. We're three quarters away to being finished. By next July or September, I should be done. I’m trying to get it done quicker.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jaime! We value your feedback and are happy to hear that you are pleased with the results of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaff

    Reviewed Sept. 16, 2020

    I've been in the program for probably a year now and so far, so good. The reps are all good too. However, the cost was a little bit on the high side. Also, I thought it would move a little bit faster, but I guess these things take time.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, John! We are happy to hear that you are satisfied with the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed Sept. 16, 2020

    I was under my head in credit card debt and I had to do something. I filled the information out for Freedom Debt Relief and a gentleman from there worked with me. I was scared at first but everything worked out okay. Freedom was easy to work with but their process takes time. Things were kind of stressful at times.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Janice. We listen to our clients and provide them with information that can assist them to resolve their debts. We make each interaction easy and understandable. We will be there every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2020

    I would recommend anyone to Freedom. They have been great. They have taken all the worries off my mind by just making sure that I have the figure they told me, all my worries are done. Freedom is a fantastic place to work with. They are always there for you when you call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It's our pleasure, Judith! We are so glad we could be there for you when resolving your debt. Please don't hesitate to reach out to Client Services if you ever need anything at (800) 655-6303. Thank you for letting us be your partner on your journey to a debt-free future!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Sept. 15, 2020

    Michael was so helpful in helping resolve my debt. True professional and was very clear at explaining himself. Definitely deserves a promotion if one is possible. I felt confident in signing up with him and he made the company look really good.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings, Florin! We couldn't be any happier than to see another satisfied client! Our agents love to support our clients, no matter where they are on their Graduation Paths. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

    Verified purchase
    Staff

    Reviewed Sept. 15, 2020

    Cory was very nice and was easy to talk to. He helped me through some of my thought process to make it easier to understand. It was hard for me to take this step. Cory made it easier. Keep up the good work!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Robert! We are so glad we could make the process of eliminating your debt easier to understand. We can't wait to see you reach your graduation path with us! As you continue, utilize your Client Dashboard at www.fdrclient.com to check for updates and alerts concerning your program. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 15, 2020

    The services of Freedom Debt Relief have been excellent. The staff understand and really care about helping improve your financial situation. Once you make a decision to move forward you just leave all the negotiations up to them. The debt reduction settlements are impressive.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share your review with us, Magdalena! We are so glad our team of professionals could make you feel comfortable while providing you with great settlements. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Billing

    Reviewed Sept. 15, 2020

    Credit has taken a deep nosedive. My credit score is so low that it's harming other areas. More payments will make for a quicker resolution so that I can rebuild my credit. And be more credit responsible. Rebuilding my credit is key.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for expressing your concerns with us, Susan! We understand the program could have an impact on your credit, but the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceFollow-Through

    Reviewed Sept. 15, 2020

    I did a Google search and FDR was ranked near the top. I knew that I had to do something ‘cause I was not in a good situation and FDR was kinda what I decided to do. So far so good. I'm doing what I'm supposed to and they're doing what they said they would do. Getting signed up was simple. I didn't have any red flags or I wouldn't have continued. The dashboard is also simple as far as its layout and navigation. It's detailed as to what I'm looking for without having to really hunt around for it. I wish the cost that I'm paying month to month was less, but it's the cost of doing business. It's very vague as far as what the actual fees are gonna be per negotiations but there was really nobody that was willing to say a finite number of what you're gonna pay.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your positive review, Jerome! We are happy we can be of assistance to you! Also, we love to hear that you are utilizing your Client Dashboard, as it is a great tool to use to stay up to date with your success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBillingRates

    Reviewed Sept. 15, 2020

    I was paying high interest on credit card bills. My brother researched the different companies and found that FDR seemed to be the number one. I spoke to a couple of different agents and they were very helpful, polite, and nice. I found them to be really concise and they know their business. But the program is taking a little bit longer than I thought. It's been two and a half years now and there wasn't that much debt. I still have like six months of it. Other than that, they've been upfront with me and they text me any time I ask questions. I'm satisfied with them. FDR takes the pressure off knowing that you're paying all the high interests, it's really not going anywhere. That is the best part of it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback with us, Judith! Our goal is to make our clients feel welcome and confident with us at all times! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 15, 2020

    A friend of mine told me that debt relief was a good way to go. I went with Freedom and I liked what their reps had to say. Every time I had a question, they were straight with me and told me everything I could expect. My wife was hesitant about going with them but then I told her that Freedom sounded legit and that they could help us out. We went with them and when I call, their reps would ask me to verify that it's me who is calling even though I already verified when I first called. They would still ask different questions. When I finally made it through, the person I was in contact with would give me the right answers. I'm glad I went with Freedom.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Johnny. We listen to our clients and provide options to help resolve their debt. Each interaction is built with quality customer service. We have been helping folks since 2002 and we value your privacy. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceCoverageTechStaffBilling

    Reviewed Sept. 14, 2020

    I made an arraignment with a representative 3 weeks ago to help fix my credit (in short). I was told to make sure my first payment was made available on Monday the 7th 2020 and I did I was told. It would be applied to and taken out of my bank account by 12:00 noon on the 7th of September 2020. Noon came and went. At 1:00 pm I started trying to find out why it was not even attempted to be withdrawn and because it was a holiday nobody was available until Tuesday.

    So I immediately started trying to get ahold of somebody at FDR on Tuesday morning and did not succeed until around 12:00 pm Eastern Time on the 8th of SEPT. 2020 and was told that it was attempted to be taken out of my account on the Friday before the 7th which would have been the 4th of Sept. 2020 and the funds were not available because before I even agreed to this contract I told representative I do not receive any money until Tuesday the 8th of Sept from unemployment which is only 225.00 dollars a week but I made sure there was money anyway by the 7th as I and you agreed to.

    I explained all this to human resources person on Friday the 11th 2020 and they were very apologetic but that did not help my situation so I told her I would think about this account over the weekend and make my decision whether to keep my account or not and before I even woke up today my email was getting blast with warnings of how there was insufficient funds in my account to cover the withdraw. Well like I said I only get paid every Tuesday 225 dollars and I am trying to support a household of 5 adults and 9 grandkids on 225 dollars a week and I do not and will not take the aggravation and added stress that this company is adding to my life so it is better for both parties if I cancel my account with FDR and just continue what I already have done with my creditors and let you guys focus your attention on somebody you can help thanks and sorry but I do not want your services at this time.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    David, thank you for taking the time to leave us a review. We're sorry to hear about your experience in our program as we never intend to make the process more difficult for our clients. A member of our team will be reaching out shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedStaffBillingRatesHonesty & Transparency

    Reviewed Sept. 14, 2020

    Customer service has been as helpful as they can be and I give the CSRs a top rating. My estimate was 48 months, and I do understand estimate, however, having deferred a couple payments and adjust a couple, I should be no more than 4 months above the estimate and should complete the program Oct 2022 and yet I am not due to complete until Aug 2023.... 10 months later than planned. I am a single Mom and only entered the program as I saw it would end at the same time my son would graduate and his child support would end.

    I knew I could not make this payment each month without the help of this support and the timing was right so I entered this plan rather than claim bankruptcy, and although I would struggle for 4 years to make this payment it was the right thing to do, the more ethical choice. Now I am being told it will take an additional 10 months of struggling even harder, I don't know how I will do it, and I feel the estimate was false and unfortunately I feel this is a normal practice on your part to get people to join the program.

    I feel lied to which is a fact of life but this lie will cost me more than you will ever imagine unless you are a divorced single mother of 3 struggling to get by. For these reasons I would not recommend your program, I would not put another struggling parent through what I am going through knowing this massive payment will need to be met 10 months longer than planned and with $1,200.00 less income a month than currently while I already struggle.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Sept. 14, 2020

    I am very impress and grateful for the wonderful job that FDR has been doing for me. They have been working so hard for me and resolved 3 of my credit card bills with my creditors very quickly. I love them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lana, thank you for the review. We are so happy you are satisfied with the results provided by your program with us. We work hard to get you the best deals possible! If you have any questions in the future, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    TechStaffEase of Use

    Reviewed Sept. 14, 2020

    Working with Freedom was very easy. Everyone I spoke to with the company was friendly and knowledgeable. They were able to answer any questions I had with the program. They walked me step by step through the program. They sent out monthly statements so I could keep track with my progress. They also have an easy to use website to find out that information as well. I would highly recommend using them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Andrea! We are so glad you are taking a liking to our tools offered to help your success furthermore. We couldn't be more excited for you during this time! Please do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PricePunctuality & Speed

    Reviewed Sept. 14, 2020

    Freedom quickly worked with some of my creditors and if it wasn't for Freedom Debt Relief, I would still be paying. My husband has cancer and we now have a chance to continue the life we have instead of worrying over "can we pay this? Can we pay that? Are we going to be charged an astronomical late fee?" We are living one day at a time with less stress.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings Susan! We are grateful you allowed us to step in and help you through this difficult time. We know making this decision couldn't of been easy, but thank you for trusting us to guide you to a debt-free future. Please lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed Sept. 14, 2020

    My wife found Freedom Debt Relief through one of her friends and we went with them because that’s who they had used. FDR worked really well with us, especially with the whole pandemic going on. If we're not able to make a full payment, we make partial payments and that really helps. And they let us know how of that affects the settlements, too. We're able to do the payments, but they might go back on some of the settlements if they’re not being settled. So we understand. Even so, they try to help us out as much as possible and make sure that we know that that doesn’t mean that our debt just goes away.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, Thomas. We are thrilled you have taken the first step to resolve your debt. We will fight hard for each of your settlements. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceCoveragePriceMaintenanceStaffBillingRates

    Reviewed Sept. 14, 2020

    I was having trouble with my finances and the payments that I was doing were too much. I couldn't handle it anymore, so I looked for a solution. Freedom Debt Relief was the first thing that came to my mind, so I contacted them and they provided me with the opportunity to fix my debt. I had not enough money to do my payments, so instead of making a lot of payments and paying all the interest on the debts that I had, Freedom Debt Relief offered a monthly payment that was affordable to me. They gave me the chance to have that money aside to make one payment only.

    Having one payment a month instead of too many, I don't worry that I don't have money on the date. That's what works for me. Little by little, I'm getting rid of my debts, so that’s what counts. It could work with anybody else as well. If you have the same troubles that I had before, give Freedom Debt Relief a chance and work with them, so that they can help you too. Every time I talked to them, they answered the phone and they explained to me whatever question I had. It's good.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to write out such a positive review, Jose! We are happy to hear that you are pleased with the program thus far and that we have been able to alleviate some of your stress! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 14, 2020

    I went through a divorce and I had a lot of outstanding debt on my credit cards. My ex-wife dealt with all of it and I didn’t have any information on it so I hired FDR. I initially called and I really liked the lady that I spoke with. She sounded really nice and was very helpful and kind. She made it easier for me and I was really impressed with her. FDR kind of helped bring me through the hard times. I couldn’t really think straight and they helped me out by taking care of all the credit cards. It's taken a lot of stress off me dealing with all the negotiations, the credit cards and the payments. I was going through moving, selling my house and finding another place to live and I didn’t have time to do all that. They contacted all my credit card companies and negotiated what would be paid, how much and what time. The service is top-notch. I would definitely recommend them to anybody that I knew that went through what I went through.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story with us, Jeff! We are so happy we could be of assistance to you, along with you being pleased with the results of our program! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 13, 2020

    I am very pleased with the service I have received and that I am receiving at this time. I would gladly refer a friend or relative to Freedom Debt Relief for assistance. They have taken a lot of stress from my mind since my ex-husband has been laid off from his job and my income has decreased by approximately 2 thousand dollars per month.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Wanda! We are so glad we could take the stress away when handling your finances. As we continue with your graduation path, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 13, 2020

    Very happy with Freedom Debt Relief. My debts are going away quickly. I would tell anyone about Freedom Debt Relief. Very PLEASED. Glad I joined Freedom. They have help me a lot. I will be glad when all of my debt is gone.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Teresa! We are pleased to see you are satisfied with the results provided to you by the program. We look forward to seeing you complete your graduation path with us during this time. In the future, if you need anything, our Client Services department can be reached at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.

    Verified purchase
    StaffBilling

    Reviewed Sept. 13, 2020

    I needed to change my payment date, and had no problem doing that. The agent I spoke with was very pleasant and she was very helpful and went over all the information that was needed to be sure I understood everything.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sheree, thank you for leaving us a review! We are glad our team of professionals could assist you when you needed support. Please reach out to our Client Services department at (800) 655-6303 if you need anything in the future concerning your account. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 13, 2020

    Freedom Debt Relief is wonderful. The relief of not having to worry about those bills anymore is tremendous. Freedom has helped me so much just taking it off my back and taking care of it themselves. Any question I had, I could call any time and they answered. If they didn't know, they got somebody that did. If it wasn't their particular area of expertise, they get somebody that that's what they dealt with. I couldn't have asked for more help or better help. They never once gave me the impression at all that I was bothering them or that I'm so dumb. If I could have dealt with the creditors myself that nicely, I probably wouldn't have gone with the FDR. But I am so glad I did. I have recommended them. Anytime I hear somebody talking about they need to get out from under the bills, they're the ones that I tell them to go to.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share your feedback with us, Jean! We are happy we can be of assistance to you in your journey to become debt-free! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 13, 2020

    If you're thinking of signing up for a debt relief program, do your research and learn about the company's background. We found Freedom Debt Relief online and we went with them after reading some of the reviews. Everything was very good when we signed up and their reps were very polite. They answered our questions and we had no problems. So far, they've been doing a pretty good job. There are times I wish some of the accounts would get settled a little quicker, but it is what it is.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Justin, we are over the moon to receive such stunning feedback! Each interaction especially in the beginning we want to learn your situation. The information provided helps us determine if the program would be helpful. We will continue to fight for your settlements. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase

    Reviewed Sept. 13, 2020

    The time frame was five years and I have two years left. They seemed to be doing a good job, so I stayed with them. I get periodic rundowns of where I stand and I've been satisfied with what they're doing.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph! Thank you for taking the time to leave us a review! We are happy to hear you are pleased with the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    I have been very pleased with the service and how responsive everyone has been to me and my questions. The first settlement was done very quickly and professionally. The next one was also handled the same way. I am very pleased.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to share your feedback with us, Edward! We work hard to provide our clients with excellent settlements as we work towards your graduation path. Keep up the great work! Remember, you can track your program progress online at the Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

    Verified purchase
    Price

    Reviewed Sept. 12, 2020

    I am not able to send more money than what I already send every month due to a small SSI check I live on. But the man I spoke to said it will be alright and that you' all will still work hard to get the best deal for pay off sediment. The sooner I get out of all this mess, the sooner I will be able to live a more normal life. As you are committed so am I!! We will get this solved together! Thank you for your time.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary! We understand where you're coming from completely. That is why we created an affordable solution to help our clients when they are experiencing hardship. If you have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2020

    There is no particular circumstance, but have experienced great customer service at a trying time in life. The initial rep I worked with was very helpful and compassionate towards me going through my embarrassment. Thank you for hiring great people!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much, Laurie! We are so glad our team of professionals could make you feel comfortable while going through this journey. We take pride in our relationships, so we are glad you feel supported. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 12, 2020

    Due to the pandemic I needed to put a hold on deposits; the representative was very helpful and knowledgeable, she explain all my options and we were able to come up with a plan to continue with the program and not disrupt my repayment plans. Thanks for all your help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Fernando! Remember, you played a big part in our ability to maintain your account status because you never missed a payment before. Your other accounts had already been resolved and your accrued balance was sufficient compared to the settlement payment plan. Thank you for the credit but our partnership is a team effort. Thank you for allowing us to be part of your journey and hopefully, you can get back on your feet as soon as possible. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed Sept. 12, 2020

    FDR has been extremely helpful with getting my credit leveled out. Their staff is amazing, friendly, knowledgeable and compassion. Took time to explain the process in detail to me and very patient with the questions I asked. Would recommend in a heartbeat.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Anne. Welcome to Freedom Debt Relief, we are thrilled to have you part of our service. Our partnership should help resolve your debt and your monthly payments will give us the ability to resolve your debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    BillingTransparency

    Reviewed Sept. 12, 2020

    My experience has been great. I like that my payment come out automatic every month as long as I have money in my account. I also like that I am kept up to date on what bills are negotiated on and when they are settled.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Larry. We make sure that we have a unique process to make it easy and understandable. We are thrilled to see that you are using the Dashboard to keep track of your progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 12, 2020

    My deductions were supposed to start on a certain day and was 2 weeks late, because something was changed in paperwork. However it was taken care of. To my knowledge they have yet to contact creditors as they continually call.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Tamara! Thank you for taking the time to share your feedback with us! We are sorry to hear about the delay with your deposits and that your creditors are still contacting you. A member of our team will be reaching out to you shortly to ensure everything is on track, so you can be successful in your debt-free journey! Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 12, 2020

    This message is why a four instead of 5 stars. Your messages are sometimes confusing. I did not order anything. However with the way in which you have handled my accounts - I am well pleased in every way. I am less than halfway through the expected time and you have utilized what I send you very efficiently.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Juanita, thank you for bringing this to our attention and allowing us to converse with you to make sure your comments were addressed. You can rest assured we are striving to get better to communicate to our clients and the progress of the program or any other topics of interest. If you have any questions please continue to reach out to our Customer Service at 800-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Billing

    Reviewed Sept. 12, 2020

    I was hoping that FDR would eliminate all my debt but they only eliminated 45% of it on my one credit card account. I won't have to pay the rest off for 22 months, they will pay it monthly for 22 months and I hope that I can get the rest of the credit cards paid off at the same time.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sheila, thank you for bringing this to our attention. We are thrilled to see the success of your program. The next 16 to 33 months we could potentially resolve the remaining two accounts for about half with terms that are four payments. If you have additional funds that you like to add that can potentially reduce your time in our service. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed Sept. 12, 2020

    Excellent work so far. Settlements are definitely fair and in line with my desire to get out of debt and the creditors. The associates are courteous, knowledgeable and professional. I would recommend Freedom Debt Relief to anyone. I look forward to complete resolution of my financial issues in 2021 to come.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Harry, for taking the time to leave us a review! We are happy to hear that you are pleased with our program and service thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 12, 2020

    They give good service and I like the way they conduct business. If it wasn't for this service would still be in a lot of debt, that's why I'm sticking with them. I would recommend this company to anyone who has a lot of debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback, Berthe! We love to hear from our clients that they are satisfied with our program! We want to ensure our clients feel comfortable and confident with us at all times and watch them succeed! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 12, 2020

    Excellent call in customer service. The representative was so helpful and went above and beyond by taking the time to help me find a way to navigate the client dashboard so I could take care of my account in the future on my own vs calling in; she was great!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Beatrice! We are happy to hear that you are pleased with the service you were provided! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Sept. 12, 2020

    It's going well with Freedom Debt so far. It's been handled fine for me and I haven't had any problems with anybody calling me or harassing me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share your review with us, Judith! We are happy to hear you are pleased with the program thus far! We are here to assist seven days a week. So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

    Verified purchase
    Staff

    Reviewed Sept. 12, 2020

    Getting signed up was very easy. They were very informative. I can go in the dashboard and see where I'm at as far as how many I’ve got that’s paid off, how many is in progress and the ones that are getting ready to come up. I've made great progress with my creditors. I only have maybe three left to get into the program then I’ll have them all in. I still got a couple more years, but it'll be over with.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jennifer! Thank you for taking the time to leave us a review! We are happy to hear you are pleased with the program thus far and that you are utilizing your Client Dashboard. It is a great way to stay up to date on your success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceBilling

    Reviewed Sept. 12, 2020

    When I called them, I was very impressed with whoever I was talking to. We got it worked out about what was going to happen. Everything went so smoothly. I didn't have to worry about everything. Everything was spelled out. They explained the program to me and it is working. It's something that I've been able to afford and I can see real progress. I only skipped payment once. I have to be a little creative because they always take it out the day before I get paid. But that's fine and I've been able to make the payments.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Joyce. We provide you with information that is easy and understandable. We are happy that you made the first step to resolve your debt. We will be there every step of the way. If you have any questions please call 800-655-6303. Especially if your finances change. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    PriceStaff

    Reviewed Sept. 11, 2020

    FDR came to my rescue immediately. Everyone was extremely helpful, informative & friendly. They took charge & got so much done in such a short time. Knowing that my debt was being handled so professionally gave me such relief I began to feel good about myself again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, Sharman. We are happy to see all accounts have been negotiated except for one. We work hard to resolve your debt and address any concerns along the way. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 11, 2020

    My experience was great! Everyone was extremely nice and professional. They made the entire process seamless. I would refer Freedom Debt to any of my friends. I am on a call center help desk so I have experience working with the public, and it helps to have great Customer Service.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings Carol! We are so pleased to hear about your experience with us throughout this journey! We couldn't be more excited for you during this time. Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 11, 2020

    Not only are they helping me get out of debt but they talk to me like a person and don’t make me feel bad about being in debt. They are truly there ready to help and assist you in getting to a place where you can rebuild your credit!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Curtis! We appreciate your kind review of how your experience with us was during this time. One of our main goals is to make our clients feel as comfortable as possible throughout this process. We understand making this decision may have not been easy, but we love for you to see becoming debt-free is the way to go! Please lean on our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com for support throughout your program. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffLoan ProcessTransparency

    Reviewed Sept. 11, 2020

    Updated on 02/07/2021: Freedom Debt Relief did the one lump sum for me, which was something that I could afford. I was consistently doing it for at least two good years. I'm halfway through. And they said that I was a very good customer, so they offered me a loan program so that my credit could start increasing, where the amount that I was paying for the debt would go toward the loan repayment and they will pay off my debts with this loan. And then I just pay this one lump sum loan back to them. This was different because Freedom Debt worked on negotiating the principal. The reps were always open to me communicating with them if I needed any questions answered. We had the dashboard so we communicated that way. Or if there was anything else going on, if I needed to talk to a live person, then they were always amenable to that. Their customer service was excellent.

    Original review: Their customer service is excellent. Whatever issue is brought up, they resolve in one contact phone call. I was concerned about credit reporting agency having lowered my credit score, but I was assured this was normal and as debt is being reduced, the credit score would eventually start to increase.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Zenobia! We appreciate your awesome feedback about our customer service throughout your time in the program with us. We love to make this journey as painless as possible and we enjoy educating you on what to expect. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 11, 2020

    It has been a pleasure working with Freedom Debt, I am suppose to be done in 2023 but have only 3 left to settle. Makes me think we are ahead of schedule. We will see. So far they are great and are keeping their promise.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Congratulations, Maria! We are so happy to hear how successful you've been in the program thus far. Keep up the great work, and please lean on us if you need anything. Our team of professionals can be reached at 1(800)-655-6303 or by going to your online portal at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.

    Verified purchase
    Billing

    Reviewed Sept. 11, 2020

    I’m mostly happy with the program. My only issue is that I get the impression that I can’t make a change to the amount of my monthly payment and it has been really hard during these difficult times. I’m hoping to be in a position to buy a home in the future once I’m done and I don’t think I could’ve done that without FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna! Thank you for sharing some of your concerns with us at this time! We understand that the pandemic is causing further hardship on some of our clients, and we want to be able to support you throughout this time. If you ever need anything, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Sept. 11, 2020

    Very happy with your services. Couldn't do it without you guys! You help me to understand the importance of paying off my bills. And later on in life how I can make it better in the long run, and how I can choose to change my life forever by doing the right thing. Thank you for your support and Service!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you so much, Camella! We are so glad we could assist you in making the financial decision to become debt-free. We are excited to see you finish with us. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceBilling

    Reviewed Sept. 11, 2020

    FDR has performed exactly as it was described to me in the very beginning. I am most satisfied with their work. I particularly am impressed with their communications skills in keeping me abreast of my account and how it is progressing. Bill

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    William, thank you for the amazing feedback during this time! We are so happy we could provide you excellent service while helping you get rid of your debt. Communication is one thing we hold dear to us throughout the program since we want to be sure you are up to date on your success. Please don't hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

    Verified purchase
    Staff

    Reviewed Sept. 11, 2020

    This company is amazing. It's giving new life and something to look forward to in my future. I never thought I would be able to accomplish being debt free, but FDR is making it possible. My future is very bright. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Matthew, we are so happy we could help you through this process! We hope to continue to provide you excellent service and help you become debt-free. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaffHonesty & Transparency

    Reviewed Sept. 11, 2020

    I can't believe that it has been only one year since my debt has been resolved. If you looking for an honest way to resolve your debt issues, I highly recommend Freedom Debt Relief. They have excellent customer service, all the individuals who helped on my case were very thorough and helpful and detailed. At first I was skeptical and nervous, but then after getting into the service and doing as instructed by the employees, everything turned out right. Right now my debt is on its way to recovery and I intend on keeping it this way. Thanks to Freedom Debt Relief.

    Thanks for your vote!
    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 11, 2020

    I have always had a great experience in dealing with Freedom Debt Relief, in all dealings with Freedom Debt Relief any questions or issues have been dealt with quickly, always friendly and competent service. Associates' service is Five star all the way.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate your valuable feedback, James! We love to be able to help you with any questions that arise through your program with us. We will continue to support you throughout this time. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 and remember to regularly check your client dashboard! Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 11, 2020

    I just want to say, I am very happy that make this choice to solve my problems, now I can sleep better and have extra money to any emergency, especially to support my parents when they needed. Thank you so much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings Maria! We are so happy we could help you and your family have a better financial future. We are so glad we could be an effective solution for you when resolving your debt! Feel free to lean on us and to reach out to Client Services if you ever have any questions. You can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 11, 2020

    Good so far. Saved about 7K. I do not know what else to say, good job so far. I hope to be out of debt very soon and you folks are helping me achieve real debt relief. Keep up the good work. I will recommend you to anyone I know that needs your services.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We value your feedback, Ronald, and would like to thank you! We are happy that we have been able to make this experience stress free as much as possible. Keep up the great work and let us know if we can assist with anything at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!

    Verified purchase
    Punctuality & SpeedHonesty & Transparency

    Reviewed Sept. 11, 2020

    Was told it would take 48 months to complete. Now it's up to 60. I was misled. Taking longer to settle than expected. Late fees included in settlement. I thought it was the amount you owed at the beginning. Not going as expected.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings Rhonda! We are sorry to hear how your program is going during this time. Your time in the program can change depending on the settlements obtained on your behalf, and the funds needed to fulfill the accounts. However, we will do everything we can to have you finish around your expected time frame, as long as you stay committed. If you would like to discuss the details of your account more in-depth, please reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceRefunds & PayoutsBillingLoan Process

    Reviewed Sept. 11, 2020

    Good customer service. However, not able to speak with the person I was trying to with. I was trying to get info on the loan offer. How long it would be for and what I would have to pay monthly on top of my payment of $330 I am already paying. Have decided now that I cannot afford an additional payment.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Susan, we appreciate you taking the time to leave us a review! Our team makes sure our clients feel supported throughout the process and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 11, 2020

    Everyone at Freedom Debt was very professional, They made very comfortable in getting my credit clean up. They were wonderful. I would recommend this company to my friends. They kept me inform and kept up with my account. Wonderful Team.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Brenda! We appreciate you taking the time to leave us a review. Our team works hard on settling your debts and we look forward to assisting you further. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceContract & TermsStaffFollow-Through

    Reviewed Sept. 11, 2020

    I called 9/9/20 and requested amended agreement to finance my house and representative told me she email and I have received nothing!!! I pay seriously high amounts for settling all our account and simply believe people will follow through to continue at their employment.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for bringing this to our attention, Peggy! We are very sorry you weren't provided with the information you needed upon your request. We'll be happy to assist you in obtaining that information, which is why one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase

    Reviewed Sept. 11, 2020

    My experience is the dedication to the client and its efforts to clear the case and to put the client credit scores back on track, So far so Good. Kudos Freedom Debt Relief. My experience really surprised me and left me feeling like I was getting somewhere with my fight to build my credit and confident to live my life the way I've been all of my life and one mistake and the credit numbers sink like the Titanic.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Ronald, for taking the time to leave us a review! Our team works hard to resolve your debts and we look forward to resolving your debts. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Sept. 11, 2020

    One of the things that made me sign up with them was that the monthly payments were lower than other companies. Also, it damaged my credit but not as much as the others. The sign up process was really easy. It was really fast and comfortable. The person I spoke to was really friendly and he gave me some confidence because I was really nervous about it. I ended up signing in to get the help and up to now, it has been okay. I'm really satisfied.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Irene. We present options and strive to help save money and regain flexibility. We make each interaction easy and understandable and enjoy helping clients along the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTechOnline & AppRefunds & PayoutsStaffBillingRates

    Reviewed Sept. 11, 2020

    I did a search on a website and they pointed me to Freedom. Then, I did my research on the Better Business Bureau to see how their rating is and stuff like that and I saw that a lot of people had a good outcome so we went with them. The rep we talked to was very informative and well-spoken and they were very flexible with my payment plan. If I ever have any questions, they attend to me very well. I give them a call and they let me know what's going on. And they've been alerting me if there were any issues.

    If there has been anything to settle an account, like I already have the money to pay it off, they let me know as soon as it's ready to settle. They email me or call me and the program on the website tells me how far I'm in my settlements with each card. I already got two down out of the four credit cards that I'm trying to get rid of. It’s been good so far. I have creditors who have sent out law firms on me but it hasn't affected me in any wrong way. It pays for legal litigation.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to write out a thoughtful review, Johnathan! We are happy to hear that you are pleased with the results of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceContract & TermsPricePunctuality & SpeedLoan Process

    Reviewed Sept. 11, 2020

    My brother was 17,000 in debt and somebody recommended Freedom Debt Relief to him. He enrolled into the program, and after two years, he was done. They did a great job for him. I owe more money than my brother and I didn't want to file for bankruptcy. I don't like the idea of going bankrupt. I contacted FDR and I've been working with them and I feel good. When you enroll all the debts that you have to a company like Freedom Debt Relief, the creditors will start sending you letters, "Hey, you gotta pay." They know that you are enrolled into a company already, but they continue sending you letters. Every time they send me a letter, what I'll do is I'll take a picture and I'll load the document to my account.

    Everything is working good for now. I've been with Freedom Debt Relief for a little more than a year and I don't know for how long I gonna be with them, but I recommend the company. The customer service is one of the best. Every time I call, they answer very quickly and they work with me. A female person called me the other day and she was offering to get me a loan to pay everything off and then enroll with them. The only difference was I'm gonna finish sooner than with Freedom Debt Relief, and my credit score will probably be good sooner. I don't know if I gonna end up paying more than what I'm paying now, but I'm considering calling them back and seeing how this would work. It's best to finish as early as I can, but for now, I'm staying. Somebody from Freedom Debt Relief told me that company's like Freedom Debt Relief's sister, so both of the companies work together.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Johnny! Thank you for sharing your feedback with us! We are happy to hear that you are pleased with the program thus far! Remember, we are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Sept. 10, 2020

    I've been on the program for a little over a year. You have settled 2 of my 3 debts. The first you called me with the information. The second you emailed me which was more convenient for me. Just a click if a button and done. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Vicky! We are happy to hear that you are pleased with the results of your program! We are here to assist seven days a week, so if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

    Verified purchase
    Staff

    Reviewed Sept. 10, 2020

    The whole process of this thing has been great. Melanie has helped me all the way giving details about everything where I wouldn't have to ask questions. She went into deep detail about everything. I'm so happy I found this program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dustin, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 10, 2020

    FDR has helped eliminate a lot of financial stress that I was dealing with. They have been very helpful and professional. I am half way thru a four year program, when I first started the program I was so depressed and stressed. FDR has taken a lot of the stress away and I am not as depressed anymore.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for providing your feedback, Sharon! We are happy to hear that we were able to help alleviate your stress for your health! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceBillingTransparencyHonesty & Transparency

    Reviewed Sept. 10, 2020

    Updated on 11/11/2021: I would highly recommend Freedom Debt Relief to anyone. Working with them gave me peace of mind. I am more than halfway through the program and the majority of my accounts have been negotiated and completely paid. Most of the creditors settled for 50%, some lower with the best being a 35% settlement. The agreed upon payments were reasonable and manageable which is important. The debt can’t be paid if you can’t make the payment. Definitely worth looking into for your personal needs. Glad I did!

    Original Review: I have found FDR to be an honest company that has done everything that they promised when I signed up. I have had resolutions to many of my accounts and the others are being worked in. Very happy with the results.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pamela, thank you for taking the time to leave us a review! Our team works hard to reduce your debts and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2020

    I am extremely pleased and very excited to speed up the process. I cannot wait to get myself out of debt. Thank you for your help and time. I have some questions about credit report and scores so I will reach out to you guys about more of the situation. Thanks again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Enrique, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed Sept. 10, 2020

    They are doing a great job in helping me reduce my debt. They are always there to answer any question. They also keep me up to date with any information that I need to address. Thanks for again for helping me out.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carmen, we are overjoyed on how the program has benefited you! Our team of professionals looks forward to assisting you whenever you need us. Please lean on us at 1(800)-655-6303 if you need anything. Thank you for being apart of the Freedom Family!

    Verified purchase

    Reviewed Sept. 10, 2020

    I’ve been with FDR for a short while and I must say how grateful I am to have them on my side. They are working very hard to assist with my debt. I already see progress. I would recommend FDR to all my family and friends.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Lorraine! We appreciate you taking the time to leave us a review. Our team works hard to resolve your debt and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 10, 2020

    We have been very happy with our partnership with Freedom Debt Relief, they are always there when I have a question or need help. They are knowledgeable and very helpful for what I need. I am very glad I chose this company.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Judy! We appreciate your wonderful feedback! Our team takes pride in making sure our clients feel supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Contract & TermsStaff

    Reviewed Sept. 10, 2020

    I am very happy with Freedom Relief handling my debt problems. I received a fair agreement on a debt and am relieved. I will tell everyone to get help with Freedom Debt Relief. Just follow all the instructions and be patient. Help is just a click away.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Paula, for your amazing feedback! Our team works hard to reduce your debts and we cannot wait for you to become debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 10, 2020

    The services I received today were awesome and delightful. The service Representative was great and professional. There were three issues and they were handle promptly and efficiently. It was a joy talking with your agent. I recommend a service citation of excellence be given to him. I would recommend FDR to anyone that would have a need for debt relief. Thank You FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    George, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 10, 2020

    I was stressed and overwhelmed by the debt that I had accrued through the years. Every person I talked to was understanding and not condescending. They all helped every way they could and walked me through each process. So thankful for this group and happy to say I'm making great strides in lowering my debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Christa! Thank you for taking the time to leave us a review. Our team takes pride in providing world-class customer service and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 10, 2020

    I started FDR in May 2020 because I was in so much debt and was receiving calls from debt collectors constantly. I didn't know how to handle everything and I saw an advertisement for FDR. I did my research prior to contacting them and they were all glowing. I could not find one negative review; so, I decided to contact them. I have not regretted my decision yet. The initial process was lengthy but necessary because they literally take care of everything. I have not received one debt collection call since enrolling. They state upfront that your credit score will decrease, which it has, but nothing significant. I have had three of my debts negotiated since May. I am 100% satisfied with FDR and encourage people who are deep in debt to do the same.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Stephanie, for taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaff

    Reviewed Sept. 10, 2020

    I was in a bad spot and needed some help. I filled out papers and everything that I wanted to put in there and Freedom gave me a quote on how they could help me meet that. That's what we did and so far, it's working. Hopefully, they're getting me in control again. They're taking care of everything and it's taken a little pressure off. I'm not getting the hateful messages and all that stuff that goes with it. They've got it all under control. Also, the representative was nice and he seemed to know what he was talking about.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your positive review, Janet! We are happy to hear that you are satisfied with our program! Our goal is to ensure that all of our clients feel comfortable and confident with us at all times! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

    Verified purchase
    Customer ServiceSales & MarketingPunctuality & SpeedStaffTransparency

    Reviewed Sept. 10, 2020

    I did a search on the internet and Freedom showed up. I called them and they ran through the program. The customer service has been great. I'm still waiting for them to resolve all of the accounts. But they did explain how it worked, including the fee structure, which was a little high, but it is what it is. They're all fairly standard. They onboarded me once the sales rep knew that I was gonna sign up. He handed me off to an internal account manager and they reach out periodically with some tips and techniques. They also request to get on their portal and check my account information. They provide some updates there as well.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, John. We strive to reach out to many people from all walks of life. We fight very hard and support you throughout the process. We are thrilled to hear you're keeping track of your progress on the Client Dashboard. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    PriceMaintenanceStaffBillingHonesty & Transparency

    Reviewed Sept. 10, 2020

    I picked FDR because it sounded like they would help me in my situation. I talked to their rep about the situation and he said he would do whatever he should do to see about helping me. He sounded very honest and very sincere, like he really wanted to help me. They provided a program to lower the amount of money I owe on my credit cards to make them more affordable. They ran over what I owed, contacted the companies, and offered me a settlement. They tried to negotiate a lower amount of debt. It's all very good and working out. I was making regular payments but I had to lower them because of the coronavirus and losing 50% of my income and my wife's not working. FDR tried to take a very tough situation and make my life a bit easier. If anyone asks, I would recommend FDR to get them of a tough situation.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jonathan! Thank you for taking the time to leave us a review! We are pleased to hear that you are satisfied with the program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed Sept. 9, 2020

    Everyone here has been super helpful about answering questions repeatedly from us and keeping us up to date with regard to where we stand and what needs to be done. We are always aware of any incoming changes that occur with our account! They have been nothing short of wonderful!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for the kind words, Jerry! We are happy to hear that you are pleased with our program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 9, 2020

    Everyone was very nice professional. Gave me good information to handle this debt. I feel positive about the future. Moving forward I can see now the light at the end of the tunnel. They made the experience as pleasant as it could be.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback with us, John! We are happy to hear that you are pleased with our Customer Service! Our goal is to ensure our clients feel comfortable and confident with us at all times! So if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Sept. 9, 2020

    They are always there for me. Every time time I call they are very polite and will find out the answer to my questions. Very respectful and almost all can answer all of my questions without having to ask a supervisor or whatnot.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Donald! We are happy we can be of assistance and answer your questions and concerns. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 9, 2020

    Relief, that's what I have felt since I began working with FDR. Everyone I've talked to made me feel that they were on my side. They are friendly, professional and sincere. I'm on my way to debt recovery. I couldn't be happier.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rosalyn! We are so happy we could provide you with relief when handling your finances. We look forward to assisting you with the financial future you desire. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Sept. 9, 2020

    One of my friends recommended Freedom to me and he said it was pretty good. And it is good. I like it. They consolidated my credit cards and they helped a lot. They would email me all the information and I didn't need to call them or anything like that. I just talked to one man the first time and he told me the process and I enrolled all my debts with them. I'm happy that I did that. For the payment plan, they asked me if I could pay a certain amount a month and I agreed that I could do it. Everything was good until I paid it off.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to write us a review, Javier! Congratulations on becoming debt-free! We love to hear about the success of our clients! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 9, 2020

    I’ve been satisfied with everything. Freedom Debt Relief helped me when I was in a bad bind going through a divorce. The worst part is your credit gets bad, so it's made it difficult. I can't buy a house right now, but hopefully, my credit will go back up soon. Everybody has been helpful. They're always sending out emails. When something happens, they let me know instantly, so it was good. From Freedom Debt Relief, I went to the sister company a few months and since I swapped over, a lot more is being done now.

    Everything is going good right now. We haven't settled with Citibank yet, but that's the only one that's left to be settled with. I understand it takes time to have to build up and then all of the fees that they've taken out, it only went to one settlement. It was gonna take longer than I expected, but it was the biggest amount that I had on there, so I can understand that. I know it's not gonna be a fast process and I'm being patient with it.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your story and feedback with us, Jackie! We are happy we can be of assistance to you in your trying times! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed Sept. 9, 2020

    I enjoyed talking with them. I dealt with Patrick and he explained everything out in detail and he was pretty good. The payment plan worked out great. They've already resolved three of our debts and they're currently working on three. They helped us out a lot.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Ann! We are thrilled to see take the first step to resolve your debt. We are every step of the way. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed Sept. 8, 2020

    Overall, I am happy with the services provided by Freedom Debt Relief, and the help in reducing my debt, however, I do think their legal representation for those being served could be improved with a more aggressive negotiating strategy and with attorneys with experience dealing with collection of debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Aram! Thank you for taking the time to leave us a review. Rest assured our team works hard on settling your debts in your best interest and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Price

    Reviewed Sept. 8, 2020

    I feel I should have done this on my own. I believe this process caused me a lot more harm from stress and self worth than anything else. I would definitely do it on my own if I had to choose over again. The choice might be right for some people.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're sorry to hear your experience in our program has not been to your expectations, Linda. It's never our intention to cause you more stress when going this route. One of our skilled team members will be reaching out to you shortly to address your concerns. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 8, 2020

    I have been using FDR for a little while now and almost all of my debts have been resolved for 50% of what was owed. Just waiting on one more to be negotiated. I feel so accomplished! Thanks FDR! You guys are lifesavers!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sarah, we appreciate you taking the time to leave us a review!We're elated to hear about your success thus far and we look forward to your brighter financial future. If you need assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Refunds & PayoutsBillingRates

    Reviewed Sept. 8, 2020

    The fees are horrible and weren't explained to me when I signed up .. How could you know my payment amounts without knowing settlements! 22% FEES WAS WORST THAN MY INTEREST ON MY CREDIT CARDS..... I sent a rush payment of $600 on June 3rd because you said you needed it for a payment and the payment was never made. So account went back into negotiations.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're disappointed to hear about your frustrations regarding our program, Mr. Gary. Allow us the opportunity to recognize the successes you've had. Once we settle a balance, the creditor(s) can no longer charge any interest(s) or additional fees, potentially saving clients even more money in the end. However, our Client Services team is more than happy to address any concerns you have regarding your account. We are available 7 days a week to support your financial journey. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.

    Verified purchase
    Contract & TermsStaffBilling

    Reviewed Sept. 8, 2020

    Freedom Debt Relief took care of all of my debts. The person I dealt with the initial set up was very nice and I felt great with it. Their fees are a little high. But I don't have to deal with my debts. They offered the lowest payment for me at the time that I could actually afford. I pay every month for protection that a lawyer will help me if one of the companies decides that they wanna take different actions. Then when they won or settled, they took another lawyer fee for several hundred dollars and I didn't know that was supposed to happen. I shouldn't have to pay twice.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Jennifer. We would like to discuss the comments mentioned in regard to your lawyer's fee. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

    Verified purchase
    Punctuality & Speed

    Reviewed Sept. 8, 2020

    I've had a good experience with Freedom Debt Relief. The setup was quick and easy and a lot of my debts have been settled. I'm almost finished.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Great job, Janet! We could not be prouder of the hard work and dedication that have gotten you to this point. It has also been an absolute pleasure, serving your financial needs. As you head toward the finish line, please know we are here to support your every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Sept. 8, 2020

    I love Freedom Debt Relief. I've had them for two years now and there was one occasion where I told the rep I wanted to skip a month's payment. I was pressed for debt that month and they allowed me to go ahead and skip that month. They are extremely efficient too. They paid off one account and they have another account that has been negotiated. Right now, they're negotiating how much to pay the creditor per month, and then that will be settled significantly less than what the debt was. I like Freedom Debt Relief's service and the way they operate. Their method of communication to their clients is terrific.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, John! We love to hear from another one of our satisfied clients! We strive to provide the best service possible! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 7, 2020

    I Thank You for being there when someone need help. I have had Excellent experience with Freedom Debt. I feel that I am making progress in resolving my debts. I would recommend anyone that needs help. 'Cause I did not know what I was going to do, until I reached out to you all. Thank You Again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Cynthia, for taking the time to leave us a review! Our team works hard on resolving your debts and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Sept. 7, 2020

    I knew I needed to do something, and I needed somebody to help me. I googled debt relief companies and Freedom came up. They had good reviews that's why I called them, and then I liked what I heard. The customer service has been great. If there are any issues or anything, or I have any questions, I call and they answer. They do everything as expeditiously as they can to answer my questions or resolve anything, if there are any issues. I got one debt settled and paid off. And one has been settled so I'm paying it off now. There's another one that probably even later this year yet where they expect it to be settled. If you do sign up, try to stick with it. Whatever your deposit amount will be monthly, do all you can to keep that current because once they reach settlement, that’s what pays it off.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, James! We are so glad we could answer any questions and concerns you had during this journey. We hope to continue to guide you through financial freedom. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Online & AppStaff

    Reviewed Sept. 7, 2020

    I just happen to pick Freedom on the website and when I first reached out, the rep was very knowledgeable and explained very clearly. I liked it. Things are working very well. I gotta pay accordingly but it’s too bad I'm on a tight budget now. Otherwise, I will pay it off a lot faster.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Johnny! We are so glad our program could provide you the relief you need. We work hard on behalf of our clients when helping them to become debt-free. Let us know if you need anything and reach out to our Client Services department can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2020

    Customer service was very knowledgeable of all aspects of what Will be ahead of my journey. Also with the calling me and letting me know of the creditors that will be calling also. Explaining of the dashboard I will be using online.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Jorge! We appreciate your wonderful feedback! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 6, 2020

    Having debt is very frustrating and depressing. I felt very relieved after my conversation with Carol ** about my financial situation. She was compassionate, understanding, and very knowledgeable about the process and made me feel at ease with my decision to sign up. I will definitely recommend FDR to anyone who has financial debt. Mine was due to Covid 19 and I felt like the world was going to end...how would I ever get out of debt and have a normal life again? I now feel there is a light at the end of the tunnel. If you're having debt issues, don't hesitate to call them (ask for Carol ** - she's wonderful!!). I actually had a good night's sleep last night after signing up!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Jan! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the entire process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 6, 2020

    One of the best choices I have made in a long time was to reach out to Freedom Debt Relief. I have been very pleased to do business with them. I would definitely recommend freedom debt relief to a family member or a friend without hesitation.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pio, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 6, 2020

    Thomas ** was very helpful in assisting me with my debt. He made time in advising me on scenarios & examples in regards to my overall and total debts. He also made me understand the process and the length of time in solving my debts. I can't wait to see the outcome in solving my debts. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Raymond! We appreciate you taking the time to leave us a review. Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 6, 2020

    Freedom Debt seemed to have a good plan and a solid course as far as action. I went with them and their customer service has always been great. I had 18 accounts and I’m down to one left to be agreed upon so they’ve done a good job. They give good information and good support and communications. They’re really right on top of it and they keep you up to date as far as what they're doing.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, John! We are so happy to hear our customer service has been to your standards! We look forward to supporting you as we reach your goals. Reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed Sept. 6, 2020

    When I talked to FDR, they laid out a good decent plan that I thought would be right for me. They said that in approximately four years, I would be able to be debt free as far as my credit card debt. The reps were polite, respectful, and answered all the questions. And if they didn't know, they would find out and get back with me. I have three credit cards and they've paid a major one. I have seven or eight in the works right now and I have about 10 more to go.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, James! We are so happy we could provide you with a plan that was helpful when handling debt, and our agents made you feel comfortable. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 5, 2020

    I have been very happy with the process. Things have taken a little longer than I would have liked though I take ownership as my business has not always been stable. So relieved to no longer have the calls from creditors! When I have needed an explanation I always eventually get to the correct party. I appreciate all FDR does for me!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Linda, thank you for your feedback! Our team works hard to settle your debts and we look forward to you becoming debt-free. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Sept. 5, 2020

    Have not been with you long enough to have an opinion about your services. Will let you know later. So far you have been very helpful. Let me know if anything is wrong. Thank you. Doris **. Thank you again for pointing me in the right direction. Doris

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Doris, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 5, 2020

    Freedom Debt Relief is the way to go to make your credit great again. The company and all employees are great, knowledge about everything to need to know. They always have the right answers. Always there for you in every way. A great way to repair your credit in a great way. Mary Lou **

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Mary, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 5, 2020

    Crossroads was pulling money out on the 2nd of the month. I called Freedom Debt Relief to change it to the 3rd of the month. I appreciated the help from the customer service agent.. They got it fixed and It will help me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Ann! Thank you for taking the time to leave us a review. We're glad to hear we were able to assist you in fixing your deposit and we're always here for you! If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Sept. 5, 2020

    I called because there was an alert on my account. I was told that one account could not be settled through this site because the creditor would not negotiate so I was on my own. I am disappointed that I wasn’t told that this may be an option, but otherwise I am pleased.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jason, for your honest feedback. Rest assured our team works hard to settle your debts and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Sept. 5, 2020

    I like the work they do for me but I would love for them to call the most desperate people to update them at least when we ask you all to. Other than that really good. And if you all would automatically attend court proceedings would be good too.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Katashca, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your bright financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTechPunctuality & SpeedStaffBilling

    Reviewed Sept. 5, 2020

    Freedom's customer support seemed a lot better and they were more knowledgeable so I went with them. They consolidated our credit cards. We sent them over what we ought out in credit. They ran a credit report and came back with a proposal over X amount of years, and it's gone from there. The guy I dealt with was very good. He had all the answers. Any questions I've had over the past year, I've always emailed them and they're quick to respond. I'm very satisfied. The program has worked good. They've been doing everything they said it was gonna do so I'm pleased. Freedom has taken a lot of stress off of the collection calls and I'm not looking over my shoulder anymore for them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It's our pleasure to provide you with excellent service, Jerry! We are so glad our agents could provide you with constant support when relieving your debt. If you have any questions or concerns in the future, please reach out to our Client Services department at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Sept. 5, 2020

    Freedom Debt Relief's service was excellent. I paid my credit card debt and I moved on to their other company, Consolidation Plus.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings Jacqueline! We couldn't be happier than to hear all the success you've had with our program. Congratulations on moving forward with our sister company at this time! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Customer ServiceBillingLoan Process

    Reviewed Sept. 5, 2020

    Freedom Debt Relief was the only company there at the time, so I figured I'd try them. We did mostly credit cards and one big loan. We used to fax back and forth. Now my machine doesn't work like it used to because I changed phone companies and the one I got doesn't have a fax hooked up on that. But Freedom has been putting it on the email and I've been getting it. So far, they've been pretty good, since nobody has been bothering me. Right now, I don't have the money to give them the extra couple hundred dollars. I guess I gotta stay where I'm at. But they're not complaining so everything is well. The people that I talked to have been very nice. I would highly recommend others to use them.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph! We are glad we could keep you informed every step of the way while guiding you to your graduation path! We are committed to providing customer satisfaction, and you have our full attention 7 days of the week so just reach out to our professionals at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 4, 2020

    As my journey towards debt free living continues, I am grateful to Freedom Debt for the compassion and guidance. I sometimes get nervous and will reach out to customer support and am always treated with kindness and patience. I am looking forward to completing the program and not only being being debt free but living life in a way which keeps me debt free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Dawn. We strive to make each interaction as if you're the only client. We look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer Service

    Reviewed Sept. 4, 2020

    Had one of my targeted accounts recently send me a collections letter and I was able to attach it to my file. I called for confirmation on it and let someone know and they were able to give me some reassurance and peace of mind for the time being.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Kyle! We are thrilled to see you're using our resources to update to your account details. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffTransparency

    Reviewed Sept. 4, 2020

    Updated Review on 07/09/2021: When I decided to use FDR I was a little apprehensive because it was available from the Internet. However, it was the best investment I chose. They took me under their wing, understood my situation, and took the financial worries away. Every representative was knowledgeable, helpful, and friendly. I am very satisfied with this program. Thank You.

    Original Review: Team member showed concern for my problem again from American Express Bank. She referred me to the legal people and provide their phone number. Legal people called back and explained the situation and explain to my satisfaction... Was a big relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for bringing this to our attention Mark. Our legal partners assist clients when the accounts are in legal. We are happy to address any questions you might have. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2020

    A company that helps relieve financial debt. I recommend them to all who are stressed and at their wit's end with all the calls and letters. Freedom does all the work for you. Then in a while, you have freedom once again to do what is needed.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Shari, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your continued success. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 4, 2020

    The representative that help me was very friendly and was very helpful. I was able to get my documents downloaded with no problem because of her help. I never knew it was that easy to upload my documents from my phone, but when she explained the process it was so easy.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Patricia. We are thrilled you have taken the first step to resolve your finance with our program services. Our years of experience allow us to make the process easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Punctuality & SpeedRatesSales Tactics

    Reviewed Sept. 4, 2020

    This appears to be an a+ organization. They have kept all appointments right to the minute, and provided me with plenty of information as to what the status is on my case progress. I highly recommend to anyone seeking relief from the high interest, high pressure creditors.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Joseph! Thank you for your wonderful feedback. Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 4, 2020

    Flipped out at receiving a court summons. FDR always ready to help and remain calm. Assuring that it will be taken care of with no judgements of me. Very concerned, responsible, putting my mind at ease. Can always depend on their expertise in any situation. I highly recommend them to come up with a plan to help their clients. They require a certain amount you pay every month and they get to work.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Barbara, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team. We take pride in making sure our clients feel supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceBillingLoan Process

    Reviewed Sept. 4, 2020

    It takes time but we have been able to resolve several of our accounts within less than 2 years. Very well worth the assistance. I only wish I had taken out the actual loan to be done faster. Instead I made the mistake of asking to skip a payment due to covid and got disqualified for the other option the same week.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jamie, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceRatesHonesty & Transparency

    Reviewed Sept. 4, 2020

    For so long I kept battling trying to get ahead on my accounts but with their interest rates I was losing the battle and the war. I did not want to file a Chapter 13, or a Chapter 7, and I just about to when I heard a gentleman from Freedom and he explained everything and how they work. My husband kept saying it was too good to be true but Freedom was true and honest with everything they told me. I would recommend this to anyone who is feeling the stress I was, I am a lot better now and I am not afford to answer the phone.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Myrtle, thank you for taking the time to leave us a review! We're elated to hear that you have experienced stress relief as well as debt relief and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePriceBilling

    Reviewed Sept. 4, 2020

    My experience with Freedom Debt Relief was all right, but they charge too much fees. If I had $3,000, they won't let you pay just that off. Whatever you got, they'll take whatever money you had built up and pay so much on each one. I wish I had never gone with them. They told me all that I needed to know. However, I had to get a lawyer. On one of them, on Discover, they sued me. So, I have to pay so much every two weeks. Then with the fees, I could then had it paid off. If I get in trouble with a credit card, I'll just call the company myself and settle.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for expressing your concerns with us, Judy! Please be mindful that our settlement fees are still a bigger savings than having to pay your creditors the full balance of the debt owed, plus interest, plus any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Customer ServiceStaffBillingEase of UseLoan Process

    Reviewed Sept. 4, 2020

    I had other friends that said they went with Freedom and they loved them. I went with them and they're a great company. The reps are very professional. I've not had a bad experience with one of them. They know what they're saying and they care about the customer so that's good. The dashboard is really nice to have, too. It's easy to navigate. There are other apps that I have for other bills and it's sometimes difficult. FDR's was like, there it is, this is what it is. It's step-by-step. It's a good app compared to others. I'm gonna be changing over to somebody else now ‘cause I did some other loan. Freedom worked with this other company that pays it all off. Now I just pay them and Freedom worked with them to facilitate that. It's going to be great for me in the next few weeks.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Greetings Joann! We are so happy to see our program and tools have been helpful with your success along your graduation path. We work hard to ensure we are providing our clients with excellent service while obtaining their goal to becoming financially free! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Sept. 4, 2020

    For the most part, Freedom's program has been satisfactory. The main thing that they did for us is they've given us some relief in negotiating with the creditors for payoff amounts. I had one person that I worked with to get set up but after that, it goes to different folks. They send me an email whenever they have a new negotiation that needs to be approved. Although I don't speak with them, they have a general phone number that you call to tell them what your situation or question is and they try to get you an answer.

    I've been in the program for three years. The only problem that I have is that they told me that it would be paid off within four years. But that didn't happen and it's not going to happen. The only thing that's changed is additional creditors that have been added. It seems like it was a long time in-between. They go, "Okay, we're gonna set this, this, and this up for payment," or maybe just set one or two up for payment. And the rest of the people kinda had to wait until some more negotiations come through. At three years, they were still negotiating. It's extending past the four years that I was told and this was after they reviewed our bills and what had to be paid.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Anna. Our professional consultants look forward to hearing your story and coming up with options to resolve your debt. We work hard to maintain communication with our client's program progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Refunds & PayoutsStaffBilling

    Reviewed Sept. 3, 2020

    Freedom's rep was very friendly and helpful. I told him my problem, then he looked through the program and told me they have programs that could help me. That’s why I decided to go with them. They went by my income, and they came up with a payment that I could afford in addition to paying my other regular monthly bills. They are negotiating with the creditors and some had been paid off.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback with us, Louise! We are happy to hear that you are pleased with our Customer Service team! Our goal is to ensure our clients feel comfortable and confident with us at all times! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaffBillingTransparency

    Reviewed Sept. 3, 2020

    Updated on 05/24/2021: I am sooo grateful I chose Freedom Debt Relief to help me with my debt/credit card issues! They have been amazing and I have settled several accounts already! My goal is being achieved and my credit score is increasing!

    Original Review: I am sooo happy with Freedom Debt Relief Company and how much they have helped me and my credit card situation. I would DEFINITELY recommend them (and have!) to my family and friends! I am surprised at how quickly and efficiently my debt is addressed and my plan to be debt free in 2023 is no longer a dream but a plan in action!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kathleen, thank you for your wonderful feedback! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. We look forward to your continued success and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Sept. 3, 2020

    So far, I have had a great experience with Freedom Debt Relief. I'm about halfway through my program and it has been successful! They have been very responsive with anything that I've needed and have efficiently addressed my needs. Honestly, this organization took an impossible situation and made it manageable. I am forever grateful!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing such positive feedback with us, Theresa! We are happy to hear that you are pleased with the results of the program thus far! We love to see our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 3, 2020

    First of all, I could not have resolved my debt without the efforts of FDR. I’m truly appreciative of everything they have done to help me get my finances in order. The only negative I have is their high fees added to each negotiation, even for those negotiated by the attorneys that have resolved two creditor lawsuits. In both cases FDR wasn’t engaged but still tacked on a high fee.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Gary, for taking the time to leave us a review. We're elated to hear about your progress thus far and we look forward to assisting you further. If you have any questions about fees, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 3, 2020

    Wonderful, thoughtful service was rendered during my phone time with the representative. It was the best customer service call that I have ever had. She was very sensitive to my needs as well as very helpful to me. Thank you so much for such wonderful service and I look forward to removing my debt with the help of your services. Thanks again!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Audra. We enjoy connecting with our clients and truly discovering what options would resolve their finances. We look forward to your coming success and thank you for choosing Freedom Debt Relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.

    Verified purchase
    Customer Service

    Reviewed Sept. 3, 2020

    Still in the first few months of the program but great so far and very impressed with the customer service and information found online with all the next steps and what to expect! I am so excited to pay oft my debt!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your feedback with us, Nicole! We are happy to hear you are excited about our program! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 3, 2020

    I called because I had questions on my Structured Settlement and the agent was able to explain everything about the settlement and provided additional helpful information. Very pleased, they are always available when you call, Thank you Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Edgar. We are available to speak with our clients 7 days a week. We also have other platforms in case your schedule prevents you to call. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Sept. 3, 2020

    I've had a great experience with FDR. Their associates are friendly, courteous, compassionate and understanding. They explained all the steps thoroughly and in great details. I am very pleased and would recommend them to my friends and family. They were able to reach a settlement within the time prescribed and kept me informed as the process moved ahead. I could not ask for a better company to handle my financial needs. Thank you Freedom Debt Relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, William. We listen to our client's concerns and provide them clear options on how to address their finances. Our assistance should help clients have some financial flexibility. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.

    Verified purchase
    Billing

    Reviewed Sept. 3, 2020

    I have always gotten immediate action whenever I have contacted Freedom Debt Relief since joining. I am especially happy with the simplicity of adding two new accounts. I will still be finished with my payments at the same time and very pleased with the work done so far. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Suzanne, we are over the moon to receive such stunning feedback! We are thrilled to hear the results of the program are to your satisfaction. We are here every step of the way and look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    StaffFollow-Through

    Reviewed Sept. 3, 2020

    From the beginning, FDR has been there helping me. They took each debt and negotiated a settlement for me. In doing so, they did what they said they would do. They helped me in reducing my debt. And, they handled all the issues that came up, including letters from attorneys. I'm glad to be part of FDR.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to write us a review, Donald! We are happy to hear you are pleased with the results of the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 3, 2020

    The process seems to be moving ahead as suggested and what more can be said... It is a program to close off debt. I have nothing more to add. Any more words would just be repetitive so as noted there is nothing more to say.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review, Robert! We are happy to hear that you are pleased with our program. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Sept. 3, 2020

    I've increased the amount of my bi-weekly contributions, to pay off the outstanding debt.. I do not understand why it will take two years to pay off the accounts when the funds are available in my account. Your company charges a settlement fee, when I'm trying to get out of debt.. It wasn't made explicitly clear at the time of the call that my credit will be destroyed. I worked really hard to maintain on-time payments with the creditors. Just to go into delinquent status. I will never recommend this company to anyone. This company is a complete rip-off.

    Thanks for your vote!
    Verified purchase
    Customer ServiceRefunds & PayoutsStaffBilling

    Reviewed Sept. 3, 2020

    I have had a wonderful experience. I have negotiated 5 out of 10 accounts. I pay my monthly payments and they take care of the rest. Also the calls have stopped and I am making progress. Thank you Byron for helping me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your positive experience with us, Francisco! We are happy to hear that you are pleased with the result of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Customer ServiceTechPriceRefunds & PayoutsStaffBillingResolution

    Reviewed Sept. 3, 2020

    I paid for debt relief services with Freedom Debt Relief and was able to pay my debt off earlier than anticipated. I paid my debt off completely with a final payment that was paid directly through a Freedom Debt Relief representative over the phone on 6/26/2020. At that time I was informed that no further drafts would be taken out of my account since my account was paid in full. However, a draft in the amount of $484.00 was taken out of my bank account on 8/2/20. I called Freedom Debt Relief on 8/3/2020 to file a complaint and to have my funds returned to my account and was informed a refund would be processed immediately.

    When I spoke to Freedom Debt Relief on 8/2/2020 I discovered I overpaid so the total amount of the money that needed to be refunded to me was $818.63 of which I was informed would be refunded to me in total. It is now 9/2/2020 and I still have not received my refund. I was also supposed to get a Graduation Package providing proof of all of my debt settlements being paid and have not received my packet. I have called Freedom Debt Relief multiple times and keep getting the runaround. Each time I call I am told to give them 3-5 days to resolve my issue and I have been told my issue has been escalated but then nothing is resolved. I still have not received my refund totaling $818.63 and I have not received my graduation package.

    I just spoke to Freedom Debt Relief again today and have been given the runaround again and was told to allow another 3-5 business days for my issue to be resolved. Freedom Debt Relief took money out of my bank account that they were not authorized to take and they are holding on to my money and are not issuing me a refund. Additionally, per the contract they are supposed to send me a Graduation Package within 30 days from the date my account was paid in full and it has now been over 60 days and I have not received my Graduation Package.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Catherine! We are sorry to hear about this situation. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.

    Verified purchase
    Staff

    Reviewed Sept. 3, 2020

    The service provided by Freedom Debt Relief was excellent. I'm pretty satisfied with my experience with them. Working with them has made my life a lot simpler.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jack, thank you for the great feedback! We are so pleased to see another satisfied client at this time. Please lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Sept. 3, 2020

    When my husband wasn't working, I used up the card and the payments got overwhelming for me. I never missed a payment, but it was too much going into that while there were other stuff I had to do. So, I decided to sign up with Freedom Debt Relief. My sister had gone through them and she introduced the company to me. They consolidated my debts and let me have one payment that is manageable. So far, I'm pleased with their service. Everything has been good and the payment plan that they have for me is comfortable. It fit into my budget, too. Everybody at FDR also answered my questions when I had them, and when I called, I always had someone to talk to, which is good. I like that. Other than that, when I consolidated my debts, my credit score had fallen way down. But now I see it going back up and I’m not sure if it's because I made my payment. I just can't wait to finish paying all my debts so I can get my credit score back to where it was.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share your story and provide us your feedback, Ann! We are so happy we can be of assistance to you and be able to help you and your husband during your trying times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 2, 2020

    Not as big of savings as sold to me before I started. Lots of fees, tax implications etc. By the time all said and done will have paid almost as much as debt was at start. Credit ruined anyways, bankruptcy might have been the better option.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are extremely sorry you are not satisfied with the results the program has provided to you, Richard! A lot of times our client's savings in our program is the interest that can be cut from the balance once we negotiate the account. However, we would like the opportunity to discuss the details of your account more in-depth with you, which is why one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

    Verified purchase
    Staff

    Reviewed Sept. 2, 2020

    Professional, courteous and patient. Freedom Debt Relief has continued to impress me! The avenues they take are outstanding. Thank you Freedom Debt Relief for all the time that you've put into helping me. Five stars all the way. Appreciate all the help, Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Randy! We appreciate your feedback about the program, and we can't wait to see you successful! Please let us know if you need anything and just reach out to our Client Services department can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Transparency

    Reviewed Sept. 2, 2020

    Just started, so far it's been good. I haven't had any problems. They always notify you when they are negotiated an account and keep you update regarding your account and account information. I don't talk much so forty words are pretty hard for me to write.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share your experience with us, Janet! We are happy to hear you are pleased with our program thus far! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Sept. 2, 2020

    Being in the debt relief program has been great. The lawyers have kept me from having to go to court, which would have been frightening for me. Working with a difficult debt that doesn't want to give a little can be tiresome, but they do not give up. If I knew of anyone that was in over their head in debt, they would have my full recommendation to be in contact with you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Naomi! We are so glad our legal partners could assist you with everything concerning your account! We are so happy your program worked in the long run. Feel free to lean on us and to reach out to Client Services if you ever have any questions, call us at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 2, 2020

    People that work for Freedom Debt are very kind and considerate: they go the extra mile to help you out with your debt. I would highly recommend them. No matter when you call; they answer all of your questions and make sure you have all of your answers. They have really helped me out.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review, Marikay! We are so happy to hear that you are pleased with our Customer Service team! We strive to provide the best experience to all of our clients to ensure that they are feeling comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedBilling

    Reviewed Sept. 2, 2020

    I asked why my paid off account still shows up as not paid on my credit report. My answer was quick and explained very well why it was still on my report for now. I guess I just want instant gratification when a bill is paid off.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing with us, Marlene. It's understandable to have a desire to see your hard work and efforts come to fruition. We assure you, it certainly will benefit you soon enough. In the meantime, please let us know what you need from us to continue supporting your journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

    Verified purchase
    Staff

    Reviewed Sept. 2, 2020

    I have given almost $9,000 and still have yet to get rid of any debt completely. Two of those debts were/are well under that amount. They did help me through litigation however. We settled that debt but for some reason that debt is now outstanding again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We're disappointed to hear, Duane, a creditor is attempting to collect on a resolved balance. Please contact our Client Services team as quickly as possible by calling (800) 655-6303 for immediate assistance. Thank you for voicing your concern and for choosing Freedom Debt Relief.

    Verified purchase
    Customer ServiceCoveragePriceStaffBillingTransparency

    Reviewed Sept. 2, 2020

    UPDATED 3/11/2021: I have been on this program for over a year and am very happy. This program is easy and it helps me sleep at night, not worrying about payments and constant email and phone calls for payment. worth the effort to take a look and get out of debt.

    ORIGINAL REVIEW: My current financial situation is not covering my basic bills, I needed to find a way to cover the basics. Freedom Debt Relief program has been there in my time of need. I do appreciate the ability to postpone one payment when critical financial times hit.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are honored to assist you financially, Ms. Linda. Bringing relief to clients dealing with financial hardships remains a top goal of ours. We're happy to hear a strategic plan was put in place that allowed you to remain successful in our program but also accommodated your budget. Thank you for reaching out to us when assistance was needed and a special thanks for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceSales & MarketingStaff

    Reviewed Sept. 2, 2020

    I had never heard of Freedom Debt Relief but I was at wit's end searching for help with my debt situation when I happened upon an ad of all things for them. I put in some info and almost immediately received a call telling me I was eligible for the program. After some explaining I understood my own choices in regards to my credit and what the outcome would be depending on whether I agreed to the program. It took some convincing, but I gotta say, I'm nothing but pleased. Every debt they've settled has been at a huge discount, and for a reasonable monthly amount to boot. I've highly recommended them to several people. If you have a job and a large amount of debt just try them out, they'll help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Timothy! We are thrilled to hear how pleased you are with our negotiation efforts. It's also rewarding to hear how you are benefiting from using our service. If any questions come, Client Services can be reached by calling (800) 655-6303, seven days a week. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Sept. 2, 2020

    I had called to explain that there was no money in my bank account and had spoken to a rep who assured me that the regular deposit wasn't going to be taken off my account, I now have a negative of 200 dollars in bank account were do I start from now.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Victor, we had reviewed your case and will be reaching out soon to remdy the matter. Thank you for choosing Freedom Debt Relief.

    Loading more reviews...

    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

    Media

    VIDEOS & IMAGES