Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
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Reviewed Sept. 9, 2020
I’ve been satisfied with everything. Freedom Debt Relief helped me when I was in a bad bind going through a divorce. The worst part is your credit gets bad, so it's made it difficult. I can't buy a house right now, but hopefully, my credit will go back up soon. Everybody has been helpful. They're always sending out emails. When something happens, they let me know instantly, so it was good. From Freedom Debt Relief, I went to the sister company a few months and since I swapped over, a lot more is being done now.
Everything is going good right now. We haven't settled with Citibank yet, but that's the only one that's left to be settled with. I understand it takes time to have to build up and then all of the fees that they've taken out, it only went to one settlement. It was gonna take longer than I expected, but it was the biggest amount that I had on there, so I can understand that. I know it's not gonna be a fast process and I'm being patient with it.
Thank you for sharing your story and feedback with us, Jackie! We are happy we can be of assistance to you in your trying times! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2020
I enjoyed talking with them. I dealt with Patrick and he explained everything out in detail and he was pretty good. The payment plan worked out great. They've already resolved three of our debts and they're currently working on three. They helped us out a lot.
Amazing feedback, Ann! We are thrilled to see take the first step to resolve your debt. We are every step of the way. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 8, 2020
Overall, I am happy with the services provided by Freedom Debt Relief, and the help in reducing my debt, however, I do think their legal representation for those being served could be improved with a more aggressive negotiating strategy and with attorneys with experience dealing with collection of debt.
Hello, Aram! Thank you for taking the time to leave us a review. Rest assured our team works hard on settling your debts in your best interest and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 8, 2020
I feel I should have done this on my own. I believe this process caused me a lot more harm from stress and self worth than anything else. I would definitely do it on my own if I had to choose over again. The choice might be right for some people.
We're sorry to hear your experience in our program has not been to your expectations, Linda. It's never our intention to cause you more stress when going this route. One of our skilled team members will be reaching out to you shortly to address your concerns. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 8, 2020
I have been using FDR for a little while now and almost all of my debts have been resolved for 50% of what was owed. Just waiting on one more to be negotiated. I feel so accomplished! Thanks FDR! You guys are lifesavers!
Sarah, we appreciate you taking the time to leave us a review!We're elated to hear about your success thus far and we look forward to your brighter financial future. If you need assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 8, 2020
The fees are horrible and weren't explained to me when I signed up .. How could you know my payment amounts without knowing settlements! 22% FEES WAS WORST THAN MY INTEREST ON MY CREDIT CARDS..... I sent a rush payment of $600 on June 3rd because you said you needed it for a payment and the payment was never made. So account went back into negotiations.
We're disappointed to hear about your frustrations regarding our program, Mr. Gary. Allow us the opportunity to recognize the successes you've had. Once we settle a balance, the creditor(s) can no longer charge any interest(s) or additional fees, potentially saving clients even more money in the end. However, our Client Services team is more than happy to address any concerns you have regarding your account. We are available 7 days a week to support your financial journey. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.
Reviewed Sept. 8, 2020
I've had a good experience with Freedom Debt Relief. The setup was quick and easy and a lot of my debts have been settled. I'm almost finished.
Great job, Janet! We could not be prouder of the hard work and dedication that have gotten you to this point. It has also been an absolute pleasure, serving your financial needs. As you head toward the finish line, please know we are here to support your every step. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 8, 2020
Freedom Debt Relief took care of all of my debts. The person I dealt with the initial set up was very nice and I felt great with it. Their fees are a little high. But I don't have to deal with my debts. They offered the lowest payment for me at the time that I could actually afford. I pay every month for protection that a lawyer will help me if one of the companies decides that they wanna take different actions. Then when they won or settled, they took another lawyer fee for several hundred dollars and I didn't know that was supposed to happen. I shouldn't have to pay twice.
Thank you for taking the time to share with us, Jennifer. We would like to discuss the comments mentioned in regard to your lawyer's fee. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Sept. 8, 2020
I love Freedom Debt Relief. I've had them for two years now and there was one occasion where I told the rep I wanted to skip a month's payment. I was pressed for debt that month and they allowed me to go ahead and skip that month. They are extremely efficient too. They paid off one account and they have another account that has been negotiated. Right now, they're negotiating how much to pay the creditor per month, and then that will be settled significantly less than what the debt was. I like Freedom Debt Relief's service and the way they operate. Their method of communication to their clients is terrific.
Thank you for taking the time to leave us a review, John! We love to hear from another one of our satisfied clients! We strive to provide the best service possible! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 7, 2020
I Thank You for being there when someone need help. I have had Excellent experience with Freedom Debt. I feel that I am making progress in resolving my debts. I would recommend anyone that needs help. 'Cause I did not know what I was going to do, until I reached out to you all. Thank You Again.
Thank you, Cynthia, for taking the time to leave us a review! Our team works hard on resolving your debts and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 7, 2020
I knew I needed to do something, and I needed somebody to help me. I googled debt relief companies and Freedom came up. They had good reviews that's why I called them, and then I liked what I heard. The customer service has been great. If there are any issues or anything, or I have any questions, I call and they answer. They do everything as expeditiously as they can to answer my questions or resolve anything, if there are any issues. I got one debt settled and paid off. And one has been settled so I'm paying it off now. There's another one that probably even later this year yet where they expect it to be settled. If you do sign up, try to stick with it. Whatever your deposit amount will be monthly, do all you can to keep that current because once they reach settlement, that’s what pays it off.
Thank you, James! We are so glad we could answer any questions and concerns you had during this journey. We hope to continue to guide you through financial freedom. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 7, 2020
I just happen to pick Freedom on the website and when I first reached out, the rep was very knowledgeable and explained very clearly. I liked it. Things are working very well. I gotta pay accordingly but it’s too bad I'm on a tight budget now. Otherwise, I will pay it off a lot faster.
Thank you, Johnny! We are so glad our program could provide you the relief you need. We work hard on behalf of our clients when helping them to become debt-free. Let us know if you need anything and reach out to our Client Services department can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Sept. 6, 2020
Customer service was very knowledgeable of all aspects of what Will be ahead of my journey. Also with the calling me and letting me know of the creditors that will be calling also. Explaining of the dashboard I will be using online.
Hello, Jorge! We appreciate your wonderful feedback! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 6, 2020
Having debt is very frustrating and depressing. I felt very relieved after my conversation with Carol ** about my financial situation. She was compassionate, understanding, and very knowledgeable about the process and made me feel at ease with my decision to sign up. I will definitely recommend FDR to anyone who has financial debt. Mine was due to Covid 19 and I felt like the world was going to end...how would I ever get out of debt and have a normal life again? I now feel there is a light at the end of the tunnel. If you're having debt issues, don't hesitate to call them (ask for Carol ** - she's wonderful!!). I actually had a good night's sleep last night after signing up!
Hello, Jan! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the entire process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 6, 2020
One of the best choices I have made in a long time was to reach out to Freedom Debt Relief. I have been very pleased to do business with them. I would definitely recommend freedom debt relief to a family member or a friend without hesitation.
Pio, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 6, 2020
Thomas ** was very helpful in assisting me with my debt. He made time in advising me on scenarios & examples in regards to my overall and total debts. He also made me understand the process and the length of time in solving my debts. I can't wait to see the outcome in solving my debts. Thank you.
Hello, Raymond! We appreciate you taking the time to leave us a review. Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 6, 2020
Freedom Debt seemed to have a good plan and a solid course as far as action. I went with them and their customer service has always been great. I had 18 accounts and I’m down to one left to be agreed upon so they’ve done a good job. They give good information and good support and communications. They’re really right on top of it and they keep you up to date as far as what they're doing.
Thank you, John! We are so happy to hear our customer service has been to your standards! We look forward to supporting you as we reach your goals. Reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 6, 2020
When I talked to FDR, they laid out a good decent plan that I thought would be right for me. They said that in approximately four years, I would be able to be debt free as far as my credit card debt. The reps were polite, respectful, and answered all the questions. And if they didn't know, they would find out and get back with me. I have three credit cards and they've paid a major one. I have seven or eight in the works right now and I have about 10 more to go.
Thank you, James! We are so happy we could provide you with a plan that was helpful when handling debt, and our agents made you feel comfortable. For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Reviewed Sept. 5, 2020
I have been very happy with the process. Things have taken a little longer than I would have liked though I take ownership as my business has not always been stable. So relieved to no longer have the calls from creditors! When I have needed an explanation I always eventually get to the correct party. I appreciate all FDR does for me!
Linda, thank you for your feedback! Our team works hard to settle your debts and we look forward to you becoming debt-free. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2020
Have not been with you long enough to have an opinion about your services. Will let you know later. So far you have been very helpful. Let me know if anything is wrong. Thank you. Doris **. Thank you again for pointing me in the right direction. Doris
Thank you, Doris, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2020
Freedom Debt Relief is the way to go to make your credit great again. The company and all employees are great, knowledge about everything to need to know. They always have the right answers. Always there for you in every way. A great way to repair your credit in a great way. Mary Lou **
Thank you, Mary, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2020
Crossroads was pulling money out on the 2nd of the month. I called Freedom Debt Relief to change it to the 3rd of the month. I appreciated the help from the customer service agent.. They got it fixed and It will help me.
Hello, Ann! Thank you for taking the time to leave us a review. We're glad to hear we were able to assist you in fixing your deposit and we're always here for you! If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2020
I called because there was an alert on my account. I was told that one account could not be settled through this site because the creditor would not negotiate so I was on my own. I am disappointed that I wasn’t told that this may be an option, but otherwise I am pleased.
Thank you, Jason, for your honest feedback. Rest assured our team works hard to settle your debts and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2020
I like the work they do for me but I would love for them to call the most desperate people to update them at least when we ask you all to. Other than that really good. And if you all would automatically attend court proceedings would be good too.
Thank you, Katashca, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your bright financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2020
Freedom's customer support seemed a lot better and they were more knowledgeable so I went with them. They consolidated our credit cards. We sent them over what we ought out in credit. They ran a credit report and came back with a proposal over X amount of years, and it's gone from there. The guy I dealt with was very good. He had all the answers. Any questions I've had over the past year, I've always emailed them and they're quick to respond. I'm very satisfied. The program has worked good. They've been doing everything they said it was gonna do so I'm pleased. Freedom has taken a lot of stress off of the collection calls and I'm not looking over my shoulder anymore for them.
It's our pleasure to provide you with excellent service, Jerry! We are so glad our agents could provide you with constant support when relieving your debt. If you have any questions or concerns in the future, please reach out to our Client Services department at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Sept. 5, 2020
Freedom Debt Relief's service was excellent. I paid my credit card debt and I moved on to their other company, Consolidation Plus.
Greetings Jacqueline! We couldn't be happier than to hear all the success you've had with our program. Congratulations on moving forward with our sister company at this time! As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for being the best part of Freedom Debt Relief!
Reviewed Sept. 5, 2020
Freedom Debt Relief was the only company there at the time, so I figured I'd try them. We did mostly credit cards and one big loan. We used to fax back and forth. Now my machine doesn't work like it used to because I changed phone companies and the one I got doesn't have a fax hooked up on that. But Freedom has been putting it on the email and I've been getting it. So far, they've been pretty good, since nobody has been bothering me. Right now, I don't have the money to give them the extra couple hundred dollars. I guess I gotta stay where I'm at. But they're not complaining so everything is well. The people that I talked to have been very nice. I would highly recommend others to use them.
Hi Joseph! We are glad we could keep you informed every step of the way while guiding you to your graduation path! We are committed to providing customer satisfaction, and you have our full attention 7 days of the week so just reach out to our professionals at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2020
As my journey towards debt free living continues, I am grateful to Freedom Debt for the compassion and guidance. I sometimes get nervous and will reach out to customer support and am always treated with kindness and patience. I am looking forward to completing the program and not only being being debt free but living life in a way which keeps me debt free.
It is rewarding to hear such great feedback about our Client Services team, Dawn. We strive to make each interaction as if you're the only client. We look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2020
Had one of my targeted accounts recently send me a collections letter and I was able to attach it to my file. I called for confirmation on it and let someone know and they were able to give me some reassurance and peace of mind for the time being.
Amazing feedback, Kyle! We are thrilled to see you're using our resources to update to your account details. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2020
Updated Review on 07/09/2021: When I decided to use FDR I was a little apprehensive because it was available from the Internet. However, it was the best investment I chose. They took me under their wing, understood my situation, and took the financial worries away. Every representative was knowledgeable, helpful, and friendly. I am very satisfied with this program. Thank You.
Original Review: Team member showed concern for my problem again from American Express Bank. She referred me to the legal people and provide their phone number. Legal people called back and explained the situation and explain to my satisfaction... Was a big relief.
Thank you for bringing this to our attention Mark. Our legal partners assist clients when the accounts are in legal. We are happy to address any questions you might have. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 4, 2020
A company that helps relieve financial debt. I recommend them to all who are stressed and at their wit's end with all the calls and letters. Freedom does all the work for you. Then in a while, you have freedom once again to do what is needed.
Thank you, Shari, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your continued success. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2020
The representative that help me was very friendly and was very helpful. I was able to get my documents downloaded with no problem because of her help. I never knew it was that easy to upload my documents from my phone, but when she explained the process it was so easy.
Thank you for taking the time to share with us, Patricia. We are thrilled you have taken the first step to resolve your finance with our program services. Our years of experience allow us to make the process easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 4, 2020
This appears to be an a+ organization. They have kept all appointments right to the minute, and provided me with plenty of information as to what the status is on my case progress. I highly recommend to anyone seeking relief from the high interest, high pressure creditors.
Hello, Joseph! Thank you for your wonderful feedback. Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2020
Flipped out at receiving a court summons. FDR always ready to help and remain calm. Assuring that it will be taken care of with no judgements of me. Very concerned, responsible, putting my mind at ease. Can always depend on their expertise in any situation. I highly recommend them to come up with a plan to help their clients. They require a certain amount you pay every month and they get to work.
Barbara, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team. We take pride in making sure our clients feel supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2020
It takes time but we have been able to resolve several of our accounts within less than 2 years. Very well worth the assistance. I only wish I had taken out the actual loan to be done faster. Instead I made the mistake of asking to skip a payment due to covid and got disqualified for the other option the same week.
Jamie, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2020
For so long I kept battling trying to get ahead on my accounts but with their interest rates I was losing the battle and the war. I did not want to file a Chapter 13, or a Chapter 7, and I just about to when I heard a gentleman from Freedom and he explained everything and how they work. My husband kept saying it was too good to be true but Freedom was true and honest with everything they told me. I would recommend this to anyone who is feeling the stress I was, I am a lot better now and I am not afford to answer the phone.
Myrtle, thank you for taking the time to leave us a review! We're elated to hear that you have experienced stress relief as well as debt relief and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2020
My experience with Freedom Debt Relief was all right, but they charge too much fees. If I had $3,000, they won't let you pay just that off. Whatever you got, they'll take whatever money you had built up and pay so much on each one. I wish I had never gone with them. They told me all that I needed to know. However, I had to get a lawyer. On one of them, on Discover, they sued me. So, I have to pay so much every two weeks. Then with the fees, I could then had it paid off. If I get in trouble with a credit card, I'll just call the company myself and settle.
Thank you for expressing your concerns with us, Judy! Please be mindful that our settlement fees are still a bigger savings than having to pay your creditors the full balance of the debt owed, plus interest, plus any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! If you are feeling uneasy or would like to discuss this matter more in-depth, contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 4, 2020
I had other friends that said they went with Freedom and they loved them. I went with them and they're a great company. The reps are very professional. I've not had a bad experience with one of them. They know what they're saying and they care about the customer so that's good. The dashboard is really nice to have, too. It's easy to navigate. There are other apps that I have for other bills and it's sometimes difficult. FDR's was like, there it is, this is what it is. It's step-by-step. It's a good app compared to others. I'm gonna be changing over to somebody else now ‘cause I did some other loan. Freedom worked with this other company that pays it all off. Now I just pay them and Freedom worked with them to facilitate that. It's going to be great for me in the next few weeks.
Greetings Joann! We are so happy to see our program and tools have been helpful with your success along your graduation path. We work hard to ensure we are providing our clients with excellent service while obtaining their goal to becoming financially free! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 4, 2020
For the most part, Freedom's program has been satisfactory. The main thing that they did for us is they've given us some relief in negotiating with the creditors for payoff amounts. I had one person that I worked with to get set up but after that, it goes to different folks. They send me an email whenever they have a new negotiation that needs to be approved. Although I don't speak with them, they have a general phone number that you call to tell them what your situation or question is and they try to get you an answer.
I've been in the program for three years. The only problem that I have is that they told me that it would be paid off within four years. But that didn't happen and it's not going to happen. The only thing that's changed is additional creditors that have been added. It seems like it was a long time in-between. They go, "Okay, we're gonna set this, this, and this up for payment," or maybe just set one or two up for payment. And the rest of the people kinda had to wait until some more negotiations come through. At three years, they were still negotiating. It's extending past the four years that I was told and this was after they reviewed our bills and what had to be paid.
We appreciate you sharing with us today, Anna. Our professional consultants look forward to hearing your story and coming up with options to resolve your debt. We work hard to maintain communication with our client's program progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
Freedom's rep was very friendly and helpful. I told him my problem, then he looked through the program and told me they have programs that could help me. That’s why I decided to go with them. They went by my income, and they came up with a payment that I could afford in addition to paying my other regular monthly bills. They are negotiating with the creditors and some had been paid off.
Thank you for sharing your feedback with us, Louise! We are happy to hear that you are pleased with our Customer Service team! Our goal is to ensure our clients feel comfortable and confident with us at all times! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
Updated on 05/24/2021: I am sooo grateful I chose Freedom Debt Relief to help me with my debt/credit card issues! They have been amazing and I have settled several accounts already! My goal is being achieved and my credit score is increasing!
Original Review: I am sooo happy with Freedom Debt Relief Company and how much they have helped me and my credit card situation. I would DEFINITELY recommend them (and have!) to my family and friends! I am surprised at how quickly and efficiently my debt is addressed and my plan to be debt free in 2023 is no longer a dream but a plan in action!
Kathleen, thank you for your wonderful feedback! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. We look forward to your continued success and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
So far, I have had a great experience with Freedom Debt Relief. I'm about halfway through my program and it has been successful! They have been very responsive with anything that I've needed and have efficiently addressed my needs. Honestly, this organization took an impossible situation and made it manageable. I am forever grateful!
Thank you for sharing such positive feedback with us, Theresa! We are happy to hear that you are pleased with the results of the program thus far! We love to see our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
First of all, I could not have resolved my debt without the efforts of FDR. I’m truly appreciative of everything they have done to help me get my finances in order. The only negative I have is their high fees added to each negotiation, even for those negotiated by the attorneys that have resolved two creditor lawsuits. In both cases FDR wasn’t engaged but still tacked on a high fee.
Thank you, Gary, for taking the time to leave us a review. We're elated to hear about your progress thus far and we look forward to assisting you further. If you have any questions about fees, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
Wonderful, thoughtful service was rendered during my phone time with the representative. It was the best customer service call that I have ever had. She was very sensitive to my needs as well as very helpful to me. Thank you so much for such wonderful service and I look forward to removing my debt with the help of your services. Thanks again!
Thank you for taking the time to share with us, Audra. We enjoy connecting with our clients and truly discovering what options would resolve their finances. We look forward to your coming success and thank you for choosing Freedom Debt Relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Sept. 3, 2020
Still in the first few months of the program but great so far and very impressed with the customer service and information found online with all the next steps and what to expect! I am so excited to pay oft my debt!!
Thank you for sharing your feedback with us, Nicole! We are happy to hear you are excited about our program! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
I called because I had questions on my Structured Settlement and the agent was able to explain everything about the settlement and provided additional helpful information. Very pleased, they are always available when you call, Thank you Freedom Debt Relief.
We appreciate you sharing with us today, Edgar. We are available to speak with our clients 7 days a week. We also have other platforms in case your schedule prevents you to call. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
I've had a great experience with FDR. Their associates are friendly, courteous, compassionate and understanding. They explained all the steps thoroughly and in great details. I am very pleased and would recommend them to my friends and family. They were able to reach a settlement within the time prescribed and kept me informed as the process moved ahead. I could not ask for a better company to handle my financial needs. Thank you Freedom Debt Relief.
We really appreciate your comments in regards to your program, William. We listen to our client's concerns and provide them clear options on how to address their finances. Our assistance should help clients have some financial flexibility. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Reviewed Sept. 3, 2020
I have always gotten immediate action whenever I have contacted Freedom Debt Relief since joining. I am especially happy with the simplicity of adding two new accounts. I will still be finished with my payments at the same time and very pleased with the work done so far. Thank you.
Suzanne, we are over the moon to receive such stunning feedback! We are thrilled to hear the results of the program are to your satisfaction. We are here every step of the way and look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 3, 2020
From the beginning, FDR has been there helping me. They took each debt and negotiated a settlement for me. In doing so, they did what they said they would do. They helped me in reducing my debt. And, they handled all the issues that came up, including letters from attorneys. I'm glad to be part of FDR.
Thank you for taking the time to write us a review, Donald! We are happy to hear you are pleased with the results of the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
The process seems to be moving ahead as suggested and what more can be said... It is a program to close off debt. I have nothing more to add. Any more words would just be repetitive so as noted there is nothing more to say.
Thank you for taking the time to leave us a review, Robert! We are happy to hear that you are pleased with our program. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
I've increased the amount of my bi-weekly contributions, to pay off the outstanding debt.. I do not understand why it will take two years to pay off the accounts when the funds are available in my account. Your company charges a settlement fee, when I'm trying to get out of debt.. It wasn't made explicitly clear at the time of the call that my credit will be destroyed. I worked really hard to maintain on-time payments with the creditors. Just to go into delinquent status. I will never recommend this company to anyone. This company is a complete rip-off.
Reviewed Sept. 3, 2020
I have had a wonderful experience. I have negotiated 5 out of 10 accounts. I pay my monthly payments and they take care of the rest. Also the calls have stopped and I am making progress. Thank you Byron for helping me.
Thank you for sharing your positive experience with us, Francisco! We are happy to hear that you are pleased with the result of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2020
I paid for debt relief services with Freedom Debt Relief and was able to pay my debt off earlier than anticipated. I paid my debt off completely with a final payment that was paid directly through a Freedom Debt Relief representative over the phone on 6/26/2020. At that time I was informed that no further drafts would be taken out of my account since my account was paid in full. However, a draft in the amount of $484.00 was taken out of my bank account on 8/2/20. I called Freedom Debt Relief on 8/3/2020 to file a complaint and to have my funds returned to my account and was informed a refund would be processed immediately.
When I spoke to Freedom Debt Relief on 8/2/2020 I discovered I overpaid so the total amount of the money that needed to be refunded to me was $818.63 of which I was informed would be refunded to me in total. It is now 9/2/2020 and I still have not received my refund. I was also supposed to get a Graduation Package providing proof of all of my debt settlements being paid and have not received my packet. I have called Freedom Debt Relief multiple times and keep getting the runaround. Each time I call I am told to give them 3-5 days to resolve my issue and I have been told my issue has been escalated but then nothing is resolved. I still have not received my refund totaling $818.63 and I have not received my graduation package.
I just spoke to Freedom Debt Relief again today and have been given the runaround again and was told to allow another 3-5 business days for my issue to be resolved. Freedom Debt Relief took money out of my bank account that they were not authorized to take and they are holding on to my money and are not issuing me a refund. Additionally, per the contract they are supposed to send me a Graduation Package within 30 days from the date my account was paid in full and it has now been over 60 days and I have not received my Graduation Package.
Hello Catherine! We are sorry to hear about this situation. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 3, 2020
The service provided by Freedom Debt Relief was excellent. I'm pretty satisfied with my experience with them. Working with them has made my life a lot simpler.
Jack, thank you for the great feedback! We are so pleased to see another satisfied client at this time. Please lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Sept. 3, 2020
When my husband wasn't working, I used up the card and the payments got overwhelming for me. I never missed a payment, but it was too much going into that while there were other stuff I had to do. So, I decided to sign up with Freedom Debt Relief. My sister had gone through them and she introduced the company to me. They consolidated my debts and let me have one payment that is manageable. So far, I'm pleased with their service. Everything has been good and the payment plan that they have for me is comfortable. It fit into my budget, too. Everybody at FDR also answered my questions when I had them, and when I called, I always had someone to talk to, which is good. I like that. Other than that, when I consolidated my debts, my credit score had fallen way down. But now I see it going back up and I’m not sure if it's because I made my payment. I just can't wait to finish paying all my debts so I can get my credit score back to where it was.
Thank you for taking the time to share your story and provide us your feedback, Ann! We are so happy we can be of assistance to you and be able to help you and your husband during your trying times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2020
Not as big of savings as sold to me before I started. Lots of fees, tax implications etc. By the time all said and done will have paid almost as much as debt was at start. Credit ruined anyways, bankruptcy might have been the better option.
We are extremely sorry you are not satisfied with the results the program has provided to you, Richard! A lot of times our client's savings in our program is the interest that can be cut from the balance once we negotiate the account. However, we would like the opportunity to discuss the details of your account more in-depth with you, which is why one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 2, 2020
Professional, courteous and patient. Freedom Debt Relief has continued to impress me! The avenues they take are outstanding. Thank you Freedom Debt Relief for all the time that you've put into helping me. Five stars all the way. Appreciate all the help, Thank you!
Thank you, Randy! We appreciate your feedback about the program, and we can't wait to see you successful! Please let us know if you need anything and just reach out to our Client Services department can be reached at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2020
Just started, so far it's been good. I haven't had any problems. They always notify you when they are negotiated an account and keep you update regarding your account and account information. I don't talk much so forty words are pretty hard for me to write.
Thank you for taking the time to share your experience with us, Janet! We are happy to hear you are pleased with our program thus far! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2020
Being in the debt relief program has been great. The lawyers have kept me from having to go to court, which would have been frightening for me. Working with a difficult debt that doesn't want to give a little can be tiresome, but they do not give up. If I knew of anyone that was in over their head in debt, they would have my full recommendation to be in contact with you.
Thank you, Naomi! We are so glad our legal partners could assist you with everything concerning your account! We are so happy your program worked in the long run. Feel free to lean on us and to reach out to Client Services if you ever have any questions, call us at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2020
People that work for Freedom Debt are very kind and considerate: they go the extra mile to help you out with your debt. I would highly recommend them. No matter when you call; they answer all of your questions and make sure you have all of your answers. They have really helped me out.
Thank you for your review, Marikay! We are so happy to hear that you are pleased with our Customer Service team! We strive to provide the best experience to all of our clients to ensure that they are feeling comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Sept. 2, 2020
I asked why my paid off account still shows up as not paid on my credit report. My answer was quick and explained very well why it was still on my report for now. I guess I just want instant gratification when a bill is paid off.
Thank you for sharing with us, Marlene. It's understandable to have a desire to see your hard work and efforts come to fruition. We assure you, it certainly will benefit you soon enough. In the meantime, please let us know what you need from us to continue supporting your journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!
Reviewed Sept. 2, 2020
I have given almost $9,000 and still have yet to get rid of any debt completely. Two of those debts were/are well under that amount. They did help me through litigation however. We settled that debt but for some reason that debt is now outstanding again.
We're disappointed to hear, Duane, a creditor is attempting to collect on a resolved balance. Please contact our Client Services team as quickly as possible by calling (800) 655-6303 for immediate assistance. Thank you for voicing your concern and for choosing Freedom Debt Relief.
Reviewed Sept. 2, 2020
UPDATED 3/11/2021: I have been on this program for over a year and am very happy. This program is easy and it helps me sleep at night, not worrying about payments and constant email and phone calls for payment. worth the effort to take a look and get out of debt.
ORIGINAL REVIEW: My current financial situation is not covering my basic bills, I needed to find a way to cover the basics. Freedom Debt Relief program has been there in my time of need. I do appreciate the ability to postpone one payment when critical financial times hit.
We are honored to assist you financially, Ms. Linda. Bringing relief to clients dealing with financial hardships remains a top goal of ours. We're happy to hear a strategic plan was put in place that allowed you to remain successful in our program but also accommodated your budget. Thank you for reaching out to us when assistance was needed and a special thanks for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2020
I had never heard of Freedom Debt Relief but I was at wit's end searching for help with my debt situation when I happened upon an ad of all things for them. I put in some info and almost immediately received a call telling me I was eligible for the program. After some explaining I understood my own choices in regards to my credit and what the outcome would be depending on whether I agreed to the program. It took some convincing, but I gotta say, I'm nothing but pleased. Every debt they've settled has been at a huge discount, and for a reasonable monthly amount to boot. I've highly recommended them to several people. If you have a job and a large amount of debt just try them out, they'll help.
Amazing feedback, Timothy! We are thrilled to hear how pleased you are with our negotiation efforts. It's also rewarding to hear how you are benefiting from using our service. If any questions come, Client Services can be reached by calling (800) 655-6303, seven days a week. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Sept. 2, 2020
I had called to explain that there was no money in my bank account and had spoken to a rep who assured me that the regular deposit wasn't going to be taken off my account, I now have a negative of 200 dollars in bank account were do I start from now.
Hello Victor, we had reviewed your case and will be reaching out soon to remdy the matter. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 2, 2020
An on track program to reduce your debt in half and help restore your credit. I am currently in the program, took about 10 months to settle the debt. I am very blessed to been given this opportunity. That is all.
Congratulations, Jennifer! You are doing an incredible job in our program. Your hard work and dedication to our process are what have contributed to your success. Please let us know how we can continue supporting your debt-free journey! Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 2, 2020
I enrolled a lot of debt while on a lower income and they were able to work with me. They gave me a payment I can afford and helped me work on getting out of my college credit card debt. I am so thankful.
Amazing feedback, Rebekka. Congrats on the coming success and completing the program. We are thrilled to be part of your financial journey. We strive to bring quality customer service. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 2, 2020
FDR was recommended to me by a friend who had had a lot of success with them. And after doing a lot of research, I found that they had better reviews and zero complaints than other ones. Their sign up process was very easy. You sign up online, then they have somebody contact you and walk you through the process. When I first started, I had a specific person, but I haven't had to talk to them in a long time. They also send you monthly updates and whenever you have to do further communication, like debt settlements and stuff, they're very good about contacting you. They let you know where everything is in the process, get paperwork to you to sign, and make sure that you know any deadlines. They're really good about communication. So far, more than half of my debt has been settled and overall, FDR is doing great. They're really beneficial, especially right now with so many of us having our income limited.
Reviewed Sept. 2, 2020
Everything is fine with Freedom but I've been asking them to pay the credit cards off faster. They wanna drag it up to 2023 and I don't want to drag it up that long. I have one more they haven't settled. I'm about to pay it myself, instead of what we've got settled. They're not doing what I've asked. I've been asking them that I need to close this account that they're drawing money out of and they won't close it. Also, the fees and the fees on top of the fees are ridiculous. But other than that, they're doing what they said they were gonna do.
Hi Julia! We appreciate you sharing your concerns with us. A lot of times, our ability to obtain settlements is dependent on growing sufficient funds to settle the debt. Also, you can always expedite your graduation path by adding to your account, however, if you would like to discuss the details of your program more in-depth, just reach out to our professionals. They can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com.Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 1, 2020
Every experience that I've had with Freedom has been the highest quality. They are clear and timely with their communication. They are respectful and helpful. I can't imagine going through this with a better company. I would highly recommend them to anyone.
Wendy, thank you for taking the time to share with us. We are here providing exceptional service and communication with a number of resources. We are thrilled to be part of your debt journey toward financial freedom. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2020
All of the “worst case scenarios” seem to have happened with me; I suspect this is common, but they’re deceptive when selling their services. When I try to discuss it, they just get defensive and try to get me to focus on the few things that have gone well. I’ve been sued, and the legal insurance I’ve paid for seems to have secured the legal services of law school dropouts. I would have been better off declaring bankruptcy.
This is very disheartening to hear, Ms. Erin, as our goal is to be transparent when describing the details of our program. We cannot apologize enough if you feel we failed to share the proper expectations with you. Please understand the goal of our advocates is to keep our clients focused on the progress they're making toward financial freedom. However, your concerns are still incredibly important and we appreciate any opportunity to get better in serving our clients. We appreciate your feedback and wish you a successful journey. Thank you for allowing Freedom Debt Relief to be your guide.
Reviewed Sept. 1, 2020
I asked to add another card to my account; was told to sign a document online. I didn't know how to do that and was told they would mail it to me. That was 3 or 4 weeks ago and I don't have anything yet. I questioned the delay online and was told they would send me something in the mail. I still don't have anything and still have not been able to add the additional card.
Hi Nancy, we would be happy to assist you right now over the phone. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Sept. 1, 2020
Freedom Dept Relief are great people to work with. They're all sincere. VERY HELPFUL WHEN YOU NEED THEM. They're just a phone call away. They know what they're doing. I’m almost out of Debt thanks to FDR. Whenever you have a Problem they're there to help you get it solved. They're but a call away, All you need to do is pick up the phone and call. They’ll give you great advice.
Thank you, Patricia, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. if you need assistance, feel free to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2020
Thank You for everything is been stress free and very organized, before I contact this company my life was always stressful, living day by day. Today I can say the Freedom is giving you that freedom. Sometimes we are afraid to try different options but when you break that fear and make a decision (The right one), the results get to your life.
We appreciate you sharing with us today, Sandra. We strive to make each interaction easy and understandable. We are here for you every step of the way and provide quality customer services. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 1, 2020
Very happy! Like the fact I’m becoming debt free. Wish it happened 5 years ago. I really don’t know what else to say. Maybe I can add more money to my dedicated account? Maybe you could make better settlements. I’m dying here. You know we’re under a pandemic here.
Hello, Robert! We appreciate you taking the time to leave us a review! Rest assured our team works hard to settle your debts and we look forward to you become debt-free. If you need assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 1, 2020
Is going through something like this hard? Yes. But it was necessary as we nearly lost everything between 2008 and 2016 no matter how hard we worked. This program ended up being an answer to prayers to moving forward in life and actually getting everything paid in full with the help of FDR negotiating for us.
Thank you for sharing with us, Darla! We are so glad our program could benefit your needs. We can't wait to see you reach your financial goals. Our Client Services team can help any time you have questions! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 1, 2020
Updated on 06/07/2023: When I signed up with Freedom, I called them and spoke to a young man. I didn't know anything about those kind of consolidation or debt relief plans. I was concerned about my credit score and he said, “Well, your credit score, if you've got a number of credit cards and you're high in debt, your credit score is not that good anyway. And even though it's gonna go down as you pay them off, it will go up.” He was very, very good. He was also very patient and understanding. He'd gone through the program himself. It was very easy. Two years in a row, I gave money from my income tax return so that I can graduate early. We're about ready to graduate in August. They're very easy to deal with.
Original Review: All interaction with FDR has been positive and pleasant. They have answered all my questions and what a relief to see my debt going down and my credit score going up. Customer service has been exemplary, very efficient and pleasant. Great experience so far.
Greetings Sharan! We are so pleased to see how helpful our team of agents has been for you! We work to give you excellent service while working towards your goal. Remember, you can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2020
I am very happy with my account the way it is handed. They are using all the means to fight for me and I am very proud of the way it's going. The team that is working on my account is doing a great job.
It's our pleasure, Paul! We are pleased to see another satisfied client during this time. Rest assured, we will continue to work on your behalf to get you to the financial future you desire. Please reach out to our Client Services department at (800) 655-6303 if you need anything in the future. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2020
I had a credit card debt that I could not pay in any kind of timely manner. I saw an ad for Freedom Debt Relief and I did some research and reading. It seemed like they had a lot of good reviews so I went with them. Everybody that I've spoken to have always been extremely helpful and friendly and they do whatever they can for you. However, I really didn't research exactly what their cut is in the long run. Their little services that they charge every month was more than I expected. But they're dealing with the creditors and with whatever they have to say, their arguments and so forth. Even with one that they're dealing with, they didn't even stop adding interest on to it even after they were contacted. Freedom Debt Relief is the one who's dealing with it and I'm not having to deal with the headache. They've done their job and I've been very pleased with anybody I've spoken to and how they're handling everything.
Hi Linda! We are glad we took the burden of your debt off your shoulders since we understand this process can be stressful. However, you have been doing awesome so keep up the great work! If you need anything, please reach out to us at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Sept. 1, 2020
I talked to several debt relief company and Freedom was the most informative and nice one I could talk to. Signing up was very easy. Any questions I had, the reps answered right away. Most of their reps are really well informed but I've gotten different answers from some people at times twice in the last two or three years. Regardless, they've settled a lot of my debts right.
Hi Marcia! We are thrilled to see you trusted us to assist you along this journey. We can't wait to help you achieve your financial goals. Feel free to lean on us at any time at 1(800)-655-6303 or access your online portal at www.fdrclient to keep track of your success. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 1, 2020
I realized that due to some poor decision-making on my part, the money coming in was less than the money going out. I had to do some sort of debt relief, bankruptcy, loan consolidate, whatever. I started looking at options and Freedom Debt Relief's seemed a way to avoid bankruptcy but still get rid of some debt load and force me to discipline myself better. In the early days I called with a few questions. The first pay off I got notified for, I had questions and everyone was very patient with me and answered my questions. Now it has been mostly computer messages back and forth. The money comes out and then, every so often, I get a notice from FDR that, “Okay, we're doing this one next.” And it seems to be working. I'm extremely satisfied. I'm pleasantly surprised at the rate in which stuff have been getting paid off. Freedom Debt Relief should keep doing what they are doing.
Thank you so much for sharing your experience with us, John! We are so glad we could be a great solution for you when getting your finances back on track. If you have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 31, 2020
Thank you so much of all!!! I am appreciate, always help, very kindly, very nice, professional, wonderful, extremely excellent service, amazing!! Thanks a lot everyone, love it, thank you so much !! Freedom Debt Relief.
Thank you for sharing your feedback with us, Man! We are happy to hear that you are pleased with our services! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
Freedom Debt Relief was very upfront and personable. They explained the process to me and worked hard to get my debts settled to a manageable level. My payment was manageable. When I had questions they are there to answer them. I have recommended them to many of my friends. I am very satisfied with their service.
Thank you for taking the time to share your positive feedback with us, Theresa! We love to hear from another satisfied client! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I couldn’t be more happy with our experience with FDR. They have been diligent in our credit card settlements although I do wish some of these creditors would leave us alone. Highly recommend FDR to family and friends who have gotten caught in the credit card web.
Thank you for sharing your feedback with us, Elizabeth! We are happy to hear you are pleased with your experience with us. We love to see our clients succeed! So, keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I was under the impression that you can pay off debt quicker, if you acquire more funds. But you can’t add more to your payment plan. Just more to the account. So if it takes 3 years to pay a debt and you come up with the money sooner, the debt will still take 3 years to pay.
Hello Miguel! Thank you for expressing your concerns with us. One of our specialized team members will be reaching out to you shortly to discuss your concerns. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 31, 2020
Since enrolling in this program, I have had the best experience with everyone I’ve spoken to. Rhonda ** has been the best person to deal with. She’s always available when I have questions. I would recommend FDR to others, and I have. It’s just been a great and helpful experience.
Thank you so much for sharing your experience with us, Melissa! We are so glad our team has been able to be there for you whenever you needed them. We love to give our clients a helping hand while we guide them to a debt-free future. As you continue, utilize your Client Dashboard to check for updates at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 31, 2020
The company has helped me with the pile of bills I got myself in. They answered all concerns quickly. The company is very thorough. If I could not make a payment for the month the company understood and worked with me on that issue.
We appreciate you sharing your feedback with us, Jennifer!We are happy to hear are pleased with our program! We are here to assist our clients to the best of our abilities! So please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I am very pleased with how my accounts were settled and how I was helped whenever I needed to postpone a payment. My only complaint is that I feel that the fees are WAY too high. I understand that the company needs to make money but the fees are just extremely high.
Thank you for taking the time to leave us a review, Stephanie! We are happy to hear that you are pleased with our services thus far! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I have been paying 472.00 per month for over a year and my accounts are not coming down. Thinking of pulling out of the program. I’ve paid over 11000 dollars on a year and I still have 4 accounts left. Something is not right, just paying fees and payments to FDR. Unhappy customer.
Thank you for expressing your concerns with us, William. We are sorry you aren't satisfied with the results provided by the program during this time. We would love the opportunity to look into your account more in-depth during this time, which is why one of our team members will be reaching out to you shortly. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 31, 2020
Updated on 09/11/2023: FDR has been excellent to me during my time using their service! I'm two thirds through with the program and am on the way to paying off my final debtor. I have recommended FDR to a couple of friends and most importantly to my wife who is also using the service!
Original Review: I've been with FDR for almost 1 year. Their Customer Service is very helpful and very kind. They are helping me resolve my credit debt issues successfully. I recommend FDR to anyone who needs help with credit card debt issues!
Thank you, Robert! We are so glad we could provide you with excellent service while we are helping you become debt-free. If you ever have questions or concerns, please lean on our team of professionals. They can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
So far, FDR has been instrumental in helping me getting my debts settled. Every day that goes by, I am feeling more at ease with my debts situation. Without FDR, I don't know where I would be today as the thoughts of having all these debts to be settled are nerve-wracking... Thanks FDR!!!!
Thank you, Truong! We are so pleased to see you are satisfied with the results provided by the program. Our negotiators work hard to get the best deals possible on your behalf. As you continue, remember you can reach out to us or access your client portal to receive updates on your progress at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
Agents have been helpful & courteous. Online info readily available. My only complaint concerns how they nag you for missed payments (1). There is no flexibility regarding payback. You have to choose their posted date so they can auto collect.
Thank you for expressing your concerns with us, Juliann. We do apologize if you feel that we are aggressive when discussing your deposit schedule. As you advocate for a debt-free future, we just want to be sure you stay on top of your graduation path since we know how one small change can set back your time-frame when completing the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything during this time. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
Freedom Debt Relief program obviously takes a lot of pressure off my shoulder. I was facing a lot of financial issues when I was separating from my ex husband then I called them, everybody was so nice and always tries to help me in every possible way they can.
Thank you, Shu! We are so glad we could relieve your stress while providing you with friendly service all at the same time. If you ever have questions or concerns, please lean on our team of professionals at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
They identify me, they are polite, professional, and will only access my Dashboard if I give them permission. They will also reduce my monthly payment if I have other bills to pay, they are friendly and understanding of my other debts and payments.
Greetings Michael! It's our pleasure to assist you whenever you need us. We know that hardships come up, which is why we like to extend a helping hand whenever you need it. As we continue down your graduation path, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I am very happy with Freedom Debt Relief since I have to make only one payment per month and doing settlements for my debts that in other way I will be never able to pay off. Thanks Freedom Debt Relief.
Hello Nohora! Thank you for leaving us a review. We are glad you find the program to be successful and easy for you during this time. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for letting us be your partner on your journey to a debt-free future!
Reviewed Aug. 31, 2020
This has help me a lot. It has taken the stress off my shoulders. I worried so long how to resolve these problems. I finally ask for help and FDR did. Then I knew that it was going to happen in helping me, I cried when I laid down that night and thanked my God for the help. Thank you FDR.
We are so happy we could be there for you, Rebecca! Trust that we know how hard making this decision can be, and we applaud you for taking the first step in getting control of your financial future. If you are ever feeling uneasy or just need someone to talk to about your account, reach out to Client Services (800) 655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 31, 2020
I have no problem with this company. Been very happy for 2 yrs. I will recommend a friend. They are there to help you and ask questions at any time and the employees are very friendly and they listen to your questions.
Hi Rose! We are so happy you decided to trust us when resolving your debt! Please lean on us if you need any assistance, especially if you need assistance finding your account number at this time. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I have been very satisfied with customer service and their quick response to my questions. They have settled many of my accounts for a reduced amount which has helped me to settle the accounts faster and improved my credit rating quicker.
Thank you, Sandra! We are very proud of the customer service we provide to our clients daily. We enjoy the work we do in assisting you with a debt-free future! As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Reviewed Aug. 31, 2020
Everyone that I've talked with the last few times has been very patient, understanding, helpful, and polite. Great bunch of people. I've also have gotten my husband enrolled just last month. Things explained so he can understand what's going on and how it works. Thanks a bunch.
It's our pleasure, Wilma! We truly care about our clients, so we work extremely hard to be sure you have the support you need whenever you need it. Remember, you can call us at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
They have been very helpful and courteous. Been such a relief to get this help. Sponsor has been very informative and courteous. And everything has been handled in a timely manner. We are just getting started so we have a ways to go yet. But so far so good!
Hi Gaynell! Thank you for taking the time to share your feedback with us. We are pleased to know we have been informative to you since our clients must know their success throughout the program. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Aug. 31, 2020
I entered into this program with a lot of trepidation, but the staff were very knowledgeable and helped to calm me down when I would call with fears, worries and questions. I have been in the program for a little more than a year and I am starting to see the light at the end of the tunnel and I know this was the best decision I could have made.
We appreciate you sharing your experience, Ruth! We are so happy our team of professionals could help relieve your worries and fears throughout your graduation path with us. We know the results will be worth it in the long run, so keep up the great work! For updates concerning your graduation path, please reach out to Client Services at 1(800)655-6303 or support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to be an affordable solution when resolving your debt!
Reviewed Aug. 31, 2020
You have taken much care to give me a future with relieving the pressure of sustaining to keep with the payments. That was starting to demand too much of my life to continue. Thanks from the wife and me!!! There were times I was wondering what I should do even contemplating filing for bankruptcy. I appreciate the mail or the source that I received from you to apply for the service you extended me. Thank you.
Joseph, thank you for giving us your great feedback! We are so happy we could relieve you of your financial stress. We want you to reach your goals of becoming financially free! If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 31, 2020
Freedom Debt Relief has made this experience easy and clear cut to participate in. My debts are being cleared. They contact me via e-mail when each one is ready to negotiate. I am very pleased with the progress that has been made.
Thank you, Susan! We are so glad we could make your experience with us as easy as possible. We understand that handling finances can become stressful, which is why we want to provide you with endless support! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed Aug. 31, 2020
Received a letter from a law firm, about debt collection. I was told exactly what I needed to do with it. I received great help in doing this. They gave me the fax number to send copies of the letter. Thanks.
Hello Francis! That's what we are here for, and we are glad we could be of assistance when handling an aggressive creditor. Remember, you can also check your progress on your Client Dashboard at www.fdr.client.com, or contact Client Services at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 31, 2020
Everything was overwhelming and I was looking for a solution. Freedom Debt was the first thing that came out when I did my googling. I did one other but Freedom was the first one who responded to call me. I've been with them since October of last year. But I feel like I got ripped off and I'm disappointed with Freedom. I recommended my parents to the program but once I experienced it, I pulled them out. I will not recommend anyone to them.
It looks like I'm not really saving anything. I've come to my realization that there is a 21% fee and that's my biggest frustration. The savings that I'm saving is not really savings because you have to pay the program anyway. That's my biggest dilemma. I took out all my cards and got enrolled. That's except for the LendingClub because I know they're working on that already. I left that one and my Wells Fargo. They mentioned that when I sign up but when you're taking a bait, you're taking it without reading it. But that's my fault. I've also been served and it's really heart-pounding every time I schedule. It's not a good feeling. It's a traumatic one. If asked if I'm going to come back knowing this, I will feel that I will run away.
Thank you, Maricel, for taking the time to leave us a review. We're sorry to hear you are not pleased with the results our program has provided. A member of our team will be reaching out shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2020
I was pretty deep in credit card debt. A friend of mine told me about Freedom Debt Relief and when I signed up, the process was so easy. I've been on the program for two years now and I should have everything paid off here soon. All their customer service has been really great and I have appreciated all their help.
Abby, thank you for taking the time to leave us a review. We are happy our team of professionals has been able to make this experience for you beneficial and of help. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2020
I had a very easy time getting help with my debts. And I appreciate that it was all done on the Internet due to my hearing loss; which makes using a phone hard. I got a real good payment plan and already bumped it up a few dollars.
Reviewed Aug. 30, 2020
I am pleased with the service from the staff and the overall program. It has removed a great deal of stress from our lives. It has been easy to meet the monthly payments and keep track of settlements. I would recommend this service to anyone.
Thank you very much, Joan! We are super pleased to see you have been provided with great service throughout your time in the program. We like to make our program as comfortable as possible, so thank you for using the tools that help you to become successful with us. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 30, 2020
I went through a divorce and I was taking care of my mom, so things got hard for me. I was going to go to another company and I called up that company, but Freedom Debt Relief came up and I decided to sign up with their credit card relief program. But it took a long time to get it going as some of the creditors didn't want to go on the program.
Hi Margaret! Thank you for taking the time to share your review with us. We are glad we could step in and assist you when becoming debt-free. We understand that this process can be stressful, which is why we are here if you need anything. Just reach out to our team of professionals at 1(800)-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 30, 2020
I looked around and saw the reviews for Freedom Debt Relief. I also asked some of the people that we knew who went through the program. Then, I got in touch with them. I talked to David and he hooked me up. Every time that I would call him, he was very polite and I didn't have much problems signing up. My goal is to pay off my debt on the year 2024, so I'm working on that goal right now. There are two accounts already taken care of and the other ones are in the process. So from here to 2024, the rest will be gone. All in all, FDR has a pretty nice setup.
Luis, thank you for leaving us your review. We are excited to be able to get you this far in reaching your goals of becoming debt-free! Congratulations on your success within the program thus far! If you need anything in the future, please reach out to our professionals at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 29, 2020
Freedom Debt has changed my life so much. I’m almost debt free with their help. I’m so thankful for them. I was in credit card debt and didn’t have any clue how I would pay the bills. Freedom Debt save me..I was so grateful. The phone calls stopped and I was so relieved.
Melinda, thank you for your awesome review! We are so glad we could make a positive change for you when handling your finances. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 29, 2020
I feel at ease right now knowing I made a good decision to go with Freedom Debt Relief. Everyone I spoke with was so kind and understanding. This has been a horrible year for me personally so this is one less thing I have to worry about. Thank you Freedom Debt Relief.
Hi Terese! We are glad we could put your mind at ease when going through our program. We are sorry to hear how your year is going, but we are excited about your success with us through this journey. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Aug. 29, 2020
Been happy with the progress. TD Bank keeps calling. Brand is a little concerning. Hope the letter we sent helped. Still can't log on to dashboard. It won't let me. Thanks for all your help. We will get there.
Thank you for sharing your experience with us, Clay! It sounds like you are well on your way to a debt-free future. We encourage you to reach out to us at 1(800)-655-6303. We'll be glad to assist you with any creditors you are having trouble with, along with accessing your client dashboard. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 29, 2020
FDR has done remarkably well with me, although I have not had enough money to put into it monthly to move all my debts out as fast as everybody would like, and that includes me, my wife, my friends at FDR, and likely my creditors.
Hi Harold! We want to thank you for taking the time and sharing your feedback with us. We understand that hardships arise, and with everything going on in the world today, keeping up with your scheduled deposits may be difficult. However, keep up the great work you've been doing, and keep us informed every step of the way. As we continue the journey, remember you can view your accomplishments with us by logging into your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 29, 2020
Worried about credit and impact in future and how it will result in my ability to borrow money and I had to change my bank account for payment and that went successfully. I am still not happy with my credit score and although I was warned it would take a hit I did not think it would be as bad as it was.
Hi Charles! Thank you for sharing your concerns with us during this time. Although our program could impact your credit rating, the good news is rebuilding credit is far easier to do than get out of a sizable debt problem. Rest assured, by the time you are finished with the program rebuilding your credit should come naturally. If you are still feeling uneasy or would like to discuss this matter more in-depth, please contact Client Services at (800) 655-6303. We'll be happy to assist and talk you through it. Thank you for choosing Freedom Debt Relief to assist you on your journey to financial freedom!
Reviewed Aug. 29, 2020
Verbal representation at sales and welcome calls false or misleading. Services promised and expected not kept. Price gouging, totally dissatisfied. Shell game, multiple company names, many addresses. Phoenix, Tempe, San Mateo all designed to rip people off and avoid responsibility. They kept most of the money and avoid paying creditors. Try to get maximum compensation upfront and drag out settlements. Clients have no say so. Promise of help and service false. THIS INDUSTRY NEEDS REGULATION AND OVERSIGHT, please.
David, we're sorry if you feel you weren't informed enough about our program. We work constantly to improve how we communicate with our clients at every stage of their program, so thank you for your feedback, and please know that we are working on it! We would love an opportunity to review your account and address your concerns with us. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 29, 2020
Freedom Debt Relief has been a great blessing to me and has helped me decrease my debt significantly!! I am so very thankful that I will have my debt paid off much earlier than I would have ever dreamed. I would recommend FDR to anyone looking for assistance in paying down your debt. They are wonderful!
Lynda, thank you for your feedback at this time! We are so glad we could provide you with assistance through this tough journey, and we are even more proud to see how successful things have been for you. Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 29, 2020
I had a debt with credit cards, and to try and clear this debt out, I signed up with Freedom Debt Relief. I saw that the rates were higher and a lot of people were enrolling in their program. Their reps were very informative and very helpful. They were also pretty good in working with me on my payment plan. I had a structural plan in place and I had to have that amount in there every month. They already resolved three of my accounts and their service was good. Plus, they were always there to answer any questions if I needed to get more information as regards to my accounts and settlements.
Greetings Magali! We are so glad we could help structure your finances into an affordable plan for you. We know this is not an easy journey, but we want you to know you have our support every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 29, 2020
I chose to do debt relief versus file bankruptcy. I was wary of the stigma that comes along with filing for bankruptcy and I knew my creditors were going to be paid back by doing this debt relief program. So, I signed up with FDR. There had been tremendous progress since I started working with them and just about all my creditors have reached an agreed amount to be paid back. Communicating with FDR's reps has been good, too. I don't have a computer but anytime I need something or I have a question, I can call my contact person with Freedom Debt Relief and they can answer any question that I have. Their response time is also fast.
I've been using their service for about a year and a half now and so far, I'm very satisfied. The cost is a comfortable amount and is less than what I was paying on my credit cards. So it’s been so much easier paying my debts back through the debt relief program than when I was trying to do it on my own. At the time, some of the cards I had were in a zero percent period and once that period hit, the payments skyrocketed.
We appreciate your feedback, Mark! We are thrilled the program could be beneficial to you during this time, and we can't wait to see you become successful. As you continue, utilize your Client Dashboard to check for updates and alerts concerning your account with us at www.fdrclient.com. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 28, 2020
I felt as if I was spiraling into a circle of debt and couldn't find a way to get out. FDR gave me that breathing space by helping me settle my accounts and although it is still a work in progress I can see my balances decreasing and my credit score increase.
Hello, Ana! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients feel stress relief as well as debt relief. We're always here for you and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
The process was easy to follow and absolutely a great decision. The agent was very thoughtful and thorough. My monthly payment is considerably lower than my monthly bills use to be! My family will be able to save for the future now!!
Corey, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Just having real bad experiences. So far you guys seem to pay yourselves with my money before the services are even complete or satisfied. It’s not good, and I’m basically paying the same for my Amex that I was with the first negotiation probably even more. I feel I probably could of gotten the same deal asking myself without having to pay someone else to do it and then get paid first before the service is done. Just bad.
Thank you for voicing your honest feedback with us, Alfredo. We are sorry you are not happy with how the program is going so far. The reason we structure our fees alongside your structure settlements is to help your program to move at a faster pace. Look at it like this if the fees for the account are paid, there is more funding to be able to negotiate with your outstanding accounts or build up a lump sum amount to give to your creditors earlier than scheduled. We would like the opportunity to discuss your account more in-depth, which is why one of our professionals will be reaching out shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 28, 2020
Feel less stress overall and sleep well at night and achieve a financial goal for myself. Now I’m learning how to control my credit card. My experience with Freedom Debt Relief could not have been better. I strongly recommend this company to my family and friends.
We appreciate your valuable feedback, Una! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you need them! Give them a call at 1-800-655-6303 or reach them by email at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed Aug. 28, 2020
I am glad that they are helping me out because I Freedom Debt Relief doing a really good job on my cases. By next year all of my five cases will be taken care of pay off. I can't wait for the to happen.
Congratulations Tina! We couldn't be more excited than to see you reach your financial goals. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 28, 2020
I'm into almost 2 years into the program. Out of 8 debts, I have paid off 1 and 5 others have agreed on a settlement. It may take a few years to completely pay off all my debts, but I am so happy I went this route. Each settlement so far was 40-50% of what I originally owed. Thank you, FDR!
Catherine, we're elated to hear about your success thus far! Our team takes pride in meeting our clients' goals of becoming debt-free and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Freedom has taken so much off my shoulders. My bills are getting paid and I have peace of mind. And when I had an issue they were very accommodating to my needs. Thank you so much Freedom Debt for being such an awesome TEAM.
Donna, we appreciate you taking the time to leave us a review! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
I can never get the same person when I call in. Some reps at the call center are a lot more knowledgeable and willing to help than others. I never get the same answer twice. I feel that no one is on the same page.
Thank you, Melinda, for taking the time to leave us a review. Rest assured anyone on our team is able to assist you with your needs. Our team takes pride in making sure our clients are supported throughout the entire process and we're always here for you. If you need assistance, please contact us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Have been more than satisfied with FDR for all the help. Some (Barclays) card issuers still persistent on collection and don't care what info I pass on. They (or their collection agents) still call numerous times per day, 6 days a week.
Hello, Vance! We appreciate you taking the time to leave us a review. We understand resolving debt is not easy and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Appreciated with everything you all have been doing, the time, explaining every detail, helping us throughout this difficult time with Covid and my payments. If anyone I know needs help with their credit card debt I will definitely recommend Freedom Debt Relief.
Thank you, Jose, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we're always here for you. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
I will say I am 50/50 on my experience with Freedom Debt Relief. I want to say foremost is the reason I have any association with FDR is because of my inability to make good financial decisions and that is all on me. As for your help to resolve my debts I am not satisfied. There were times where I had to call and ask what was holding up resolution to my accounts. I actually called myself to one account to get a number for you to call to start negotiations because I was told you were having trouble contacting that particular account.
This last account you "resolved" I ended up paying more between your fees and what I entered the program with. That really annoyed me. I have been faithful to my payments. I feel you provided services that were not equivalent to the fees you charged. Considering the people you are working with to be charged such exorbitant fees seems illogical. But you are a business. I am an unhappy client and ultimately it really doesn't matter that I am unhappy. You will continue making crazy amounts of money off of subpar work.
Kathryn, we are sorry to hear that you are not satisfied with the results the program has provided for you during this time. Taking into consideration the fees we charge for the work that is done on your behalf. You still receive larger savings in the long run compared to having to pay your creditors the full balance of the debt owed, plus interest, on top of any additional fees they may charge. We would love an opportunity to discuss your experience with us more in-depth. One of our experienced team members will reach out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 28, 2020
Freedom Debt Relief has helped resolve my credit issues quicker than I expected. Their customer service is impeccable and their website is very user friendly. Your are advised every step of process and they are available to assist you with any question you have. I would recommend their service to anyone whom needs help with debt relief.
It's our pleasure, Ruben! We are glad our team of professionals could provide you with exceptional service! Remember, to track your progress, into the Client Dashboard at www.fdrclient.com or reach out to Client Services for an update. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 28, 2020
I have had a good experience with Freedom Debt Relief. They have taken care of pretty much everything. I just need to make sure to make my payments on time, and the rest is just using email, very easy and convenient.
Maria, we appreciate you taking the time to leave us a review! Our team understands that resolving debt is not the easiest thing, and we do our best to make the process as simple as possible while providing genuine service. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
We did the program within four years, but it's almost five years now. Maybe it's a little difficult for me, especially at this time of the financial problem. If they could shift gear, especially at this time, most of the financial companies may sit down to negotiate especially in COVID-19. I hope there would be a solution to that. But at least I got peace of mind. Freedom Debt Relief solved the problems. It’s a good system and good coordination.
We certainly understand, Assaye! Thank you for leaving us a review at this time. We know how much the pandemic has been effecting our client's financial state but pleas lean on us if you need anything. We can be reached at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 28, 2020
For me this has been a long process and just when I think I’m alone and nothing’s happening with FDR they surprise me with a settlement. It takes time but it is so worth it. I feel protected with FDR on my side.
Thank you for sharing your honest feedback, Victoria! We want to congratulate you on all your success so far with us. If you ever have questions or concerns, please lean on our team of professionals at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
They have done a great job for me in handling my debt with credit cards and some store cards. They contact me with everything and have been very nice and informative about this process. I want to thank them a lot.
Lisa, thank you for taking the time to leave us a review! Our negotiations team works hard on settling your debts and we're always here to assist you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
Since first day I was treated with great respect and attention and have been informed about my account every time there is something new on my account. And the most important off all...IT MADE MY LIFE MUCH EASIER. Would refer FREEDOM no anyone 100%.
Hello, Norma! Thank you for taking the time to leave us a review! Our team works hard to settle your debts and we cannot wait for you to become debt-free. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2020
We had a lot of debt and credit cards that were kind of taking over our paychecks. We needed help lowering our monthly payment and in getting rid of the debt permanently. Freedom Debt Relief popped up first then, looking through the reviews, I saw nothing but good reviews. So we went with them. The reps we talked to were very casual and explained everything. They explained the processes and answered all of our questions. They were very thorough, too. We gave them all of our debt and the payment points which were normally what the minimums we were making. They told us what our amount was going to be monthly and made sure that that would work for us. But they explained how it was lower than what we were doing at the time when we were paying our accounts on our own.
Their service was excellent and we've had nothing but positive experiences. Every time we would call, whether we had questions about the amount we were paying or if we ever had thoughts of adding a new debt, to when we get our approval, they were always really nice and patient. They even got a hold of us when we've had issues with one of our accounts not showing settled, even though it was settled.
Amanda, thank you so much for sharing how the program was for you! We are so happy to hear how our team of professionals is encouraging and helpful, especially since we love what we do.If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
I have tried unsuccessfully to settle my debt. Nothing ever got me there. There are so many companies promising to help with debt, it’s confusing. I found Freedom based on reviews. They genuinely care about their customers. They don’t promise you the moon. They set up a fair system you can afford.
Welcome to Freedom Debt Relief, Adrienne! We appreciate you sharing your experiences with us. Thank you for expressing how pleased you are with our service efforts. Our process does not work overnight, but it does work! Please let us know how we can continue supporting your debt-free journey. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 27, 2020
The Freedom Debt Relief Company is doing a Good job on solving my debts. I have no complaints with Freedom Debt Relief. They have always answered any questions I have had. I will look forward to all debt being solved by Freedom Debt Relief.
Your feedback is amazing, Donna! Thank you for sharing how pleased you are with our service efforts. Making sure we take great care of our clients remains our top priority. Be sure to log into your Client Dashboard at www.fdrclient.com to view any important details about your account. Thank you for choosing Freedom Debt Relief. Here's to your debt-free future!
Reviewed Aug. 27, 2020
I'm very pleased with the progress I've made with Freedom Debt Relief. They have been incredible partners at helping me knock down credit card bills that I've been paying high interest rates on for years. I finally feel like I'm out from under what seemed like a never ending exorbitant interest rate. I've also learned some new ways to manage my finances and have committed to myself and family that we will never be in that same credit card chaos as we once were. Thank you Freedom Debt Relief for everything.
Joella, thank you for taking the time to leave us a review! It's definitely rewarding to receive such positive feedback from our clients and to know we are making a difference in their life! We're proud of what we do and assisting you in becoming financially free! If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
I made the best decision choosing Freedom Debt Relief. No more sleepless nights due to thoughts of bills. I can manage my life better and feel comfortable knowing freedom debt relief is on my side. Thank you freedom debt relief. I couldn’t have done it without you.
Hello, Maria! We appreciate you taking the time to leave us a review! Our negotiations team works hard to settle your debts and we're always here to assist you. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
FDR makes it so easy for you, the participant. All you have to do is stick to the plan as you had said you would. They're always courteous and ready with answers to your questions. They make the entire process very enjoyable.
Thank you, Joy, for taking the time to leave us a review! We want our clients to feel comfortable being in our program, and we're glad to hear you have been informed of how the program works so that you can be at ease during this process. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
Consolidated high interest credit cards for a great price. Lower than expected! After every credit card negotiation, they consulted me for an approval of the deal. I’m please with the outcome of all the negotiations. I will recommend anyone to use Freedom debt Relief!
Thank you, Ramon, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
The process is taking much longer than anticipated. When I spoke to creditors they said they have not received anything from FDR. My credit score dropped over 150 points. I told the representative that I was doing this to prepare to get a home equity loan. Now I can't.
Phyllis, thank you for taking the time to leave us a review. We're sorry to hear about your experience in our program. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
I knew somebody else that had a good experience with Freedom Debt so I went right to them. Everybody was very friendly and non-judgmental. Signing-up with the program was very smooth. The fees are high but it's fine. They're upfront about it. When you're going through the process, they settle it but at the same time, the fees kinda add up. Still, when you add everything up, it's still worth it. There has been some debts that are being settled and there's a couple of things going on. You just need to stay updated as you go through the process. Make sure you log in to your portal and check your email regularly.
Megan, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here to assist you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
Freedom Debt Relief helped me tremendously. The payments were getting too much a month. They work with creditors and lower the payments. They also took care of me if I would have anything to go to litigation. Their rep explained everything very well and he was very helpful. He did a great job. I sent him everything I had and he pretty much told me what my payment would be. And that's what the payment has been the entire time. I would highly recommend them.
Thank you, Amy, for taking the time to leave us a review! We are pleased to hear about your success within our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2020
I've had Freedom Debt Relief since either 2016 or 2017 and the progress is good. I've gotten a couple settlements. When I call, they do a good job in informing me about what's going on with my accounts and showing me how to get online to look at the information. Everyone's pretty patient and nice so I appreciate that. I just don't like that they can't push the automatic payment back infinitely until I'm able to start paying again. I don't like the new system.
Since I got into the program, my employment has changed and the amount of assets I have to pay into the account has shifted a lot. Now that I'm not working, and this was prior to the pandemic, I've been unable to pay into my account so that definitely is affecting my graduation date. I spoke with one of the representatives and she gave me a few different options to ensure that my graduation date doesn't get pushed back further. But I still have to see if financially, I'll be able to do that. Then the representative that I last talked to showed me how I could look at certain things from the dashboard and be able to find out that information more readily instead of having to wait to speak to a representative.
Hello, Adrian! We appreciate you taking the time to leave us a review. Our negotiations team works hard on settling your debt and we look forward to assisting you further. If you need assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 26, 2020
Wanted to give a shout out to Cory who is in sales for guiding me through this process and answering all my questions so when I signed up I was comfortable with the knowledge that he had passed on to me that I understood what I was going to be doing over the course of the next 53 months. Strengths for him was his knowledge and ability to articulate responses back to me that I gave me the feeling that I was signing up with a well respected company with lots of experience.
Ron, it is so rewarding to hear such great feedback about our team! We are so happy to hear Cory was able to assist you and make you feel welcomed. Our goal is to provide the best experience to our clients and to ensure they feel comfortable and confident with the program. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
The agent who assisted me was caring and very helpful. He put me on hold to carefully check the best help and called the right department for approval and review. It was quick and came back with with good news.
We are always happy to assist our clients in any way possible, Jesse. It is rewarding to hear we were able to resolve your concerns during your initial call to us. We strive to provide our clients with the utmost service, especially when reviewing the details of their accounts. Please continue to reach out to us anytime you have questions or concerns. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Aug. 26, 2020
Very helpful all the time I call. Thank you. My account is very challenging but thank God for your hard work. Also thanks for NLG services and for your good work. I’m looking forward to my graduation date long hall but I know I will reach it. Lord Willing.
We appreciate your positive feedback. Thank you, Mirta, for taking the time to share your experiences with us. We are thrilled to hear how pleased you are with our efforts! Be sure to log into your Client Dashboard to monitor your progress. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 26, 2020
Everyone was very helpful and explained everything so that I could understand it. This was a tough decision to make but once I said “Yes” I felt so much better. I truly think this is the best path for me and I am thankful for FDR.
It is our pleasure, Ginny, to provide a service that gives you financial relief. We're glad to hear you thoroughly considered your options before making a set plan on how to resolve your debt. It is an honor to be considered as your financial solution. Please continue to reach out to us any time you have questions regarding your account. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 26, 2020
These guys work miracles negotiating with different banks/collectors/etc. I get notified throughout the day and I log in and approve each negotiation with a single click and boom, another settled account. I am now concentrating on adding to my dedicated account in hopes to pay off my settled debt sooner instead of dodging collectors' phone calls.
Thank you for taking the time to share your feedback with us, Christian! We are happy to hear that you are pleased with the program results, along with utilizing your Client Dashboard! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
I spoke with customer service agent about needing to reduce one of my monthly payments.. I had no issues and it’s was taking care of immediately. The process was easy. They went over my account with me and they are very helpful with their guidance to keep you on track so you can reach your goal and be debt free. Thank you. Bonnie
Thank you for sharing your experience with us, Bonnie! We understand that hardships come, which is why we try to be there for our clients as much as possible when going through this process. If you are feeling uneasy or have questions and concerns, please contact Client Services at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 26, 2020
I had good experience on this program. They help a lot. What I like anything you need there are different way to communicate with them and they answer you right away. I like the step to graduate. I remember how I started and now I feel more relief. Thanks for all you do.
Why thank you, Aleyda! We are so happy you find communicating with us to be easy, and you enjoy the services tools we have set up for you to be successful among the program. Just so you know, the Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so we encourage you to use it to your full advantage at www.fdrclient.com. Thank you for being apart of the Freedom Family!
Reviewed Aug. 26, 2020
So far I'm very happy with Freedom Debt Relief. You are working very hard to resolve my debt. All I can say right now is Thank you. I will let my friend know about Freedom Debt Relief program and I will explain how it works.
We appreciate you spreading the word, Mon! We love what we do, and being able to assist our clients with a debt-free future makes the work worth it! We are here to support you at every step of the way, just reach out to us at 1-800-655-6303 if you need anything. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 26, 2020
My debt was out of control. I did Freedom since I just needed to make one payment. I have been in their program for two years and I should be debt-free by this November. The only thing that I was kinda upset with them was that I thought they were gonna call some of these agencies that have the credit cards. I don’t know if they’re scared of Discover card or New Mexico Bank & Trust. Those agencies were calling me and I told them to call Freedom Debt Relief. The next thing you know, I was getting served and I was getting sued. It was a lot of stress and I thought in my head, “Why am I even using them if I'm doing all the work?” I had to call the legal team and have them help me out. I had to get notarized, talk to a lawyer, and get it going. At one point, I took off my Discover card. I did it myself and saved about $3,500. Besides that, everything else was okay. Freedom has great customer service.
Hello, Angelo! Thank you for taking the time to leave us a review! Rest assured our team works hard to settle your debts and we look forward to your debt-free future. Please check your online Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 25, 2020
I am very happy with Freedom Debt Relief. Things are going well, I had 8 accounts at the beginning. Now I have 5 resolved, 2 being paid off and 1 left to deal with. All is going great, if anything I am a little concerned about the time it is taking to get done, but I was told at the beginning how long it would take. I feel great being almost at the end.
Thank you for giving us your honest thoughts, Samuel! We first want to congratulate you on all of your success thus far since it sounds like you are very close to financial freedom! We couldn't be more excited for you. Also, as long as you stay committed, you will be debt-free in no time. Please feel free to reach out to our team of professionals if you are ever having doubts, or if you just want an update on the process. We are happy to assist and can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 25, 2020
So far I haven’t had no problems with you guys. I’m happy that Freedom Debts relationship relief is helping me to pay all my creditors. I love it this program. Without this program I was feeling lost. I will encourage my family and friends this program.
Thank you for spreading the word, Claudia! We are so thrilled to see another satisfied client. It's our pleasure to assist you, and we will continue to support you as you reach your graduation path! Did you know we offer incentives for client referrals? For more information, please contact Client Services at (800) 655-6303 or at support@freedomdebtrelief.com, and they will be able to explain how it works. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 25, 2020
Everybody has been so helpful, professional and have great customer service skills. I have told several friends of your great service and help. The legal team is fantastic and really knows their business. I enjoyed working with them and they were very very professional.
Thank you so much for your kind feedback concerning our customer service, Susan! We take great pride in knowing we can provide our clients with a helpful but friendly service when relieving their debt. If you have any questions concerning your program progress, please give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future!
Reviewed Aug. 25, 2020
I looked to see who was rated number one out of all of the companies and at the time, that was Freedom Debt Relief. I had to gather all my information which was anything that was over 500 and then, I gave it to them. They made contact with all the places and made their arrangements for payment. I've never had a problem getting ahold of anybody. They've sent me a lot of communication by email such as when I have to sign something.
My debts are getting paid down, which is what I'm concerned about. I had 10 and they settled about maybe half so far. It's been almost a year so, it's been half of them within a year. They wait till it gets to a certain point before they start negotiation. The person will receive calls saying what you owe. When you're signed up and the program’s going, you don't have to worry quite as much. About a month or so into the program, I received less and less calls, to where now, I don't receive any calls from the places telling me that I owe them money. I get something from FDR at least every other month. I have to sign something. You can pay just a little bit more and you get access to their attorney in case somebody files something against you. One of the companies decides to take it to court and FDR’s attorney will represent you for five extra dollars a month.
Thank you, Lisa, for taking the time to leave us a review! Our team works hard to negotiate your debts and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
I was told that my credit card would be paid first not the personal loan I have, months later it is the opposite. I also provided an account number but later got an email that the account number wasn't received. Feel like it is a total lack in communication.
This is certainly not the experience we'd prefer you to have with us, Ms. Christina. Some creditors are more aggressive than others and have higher demands when it comes to settling enrolled balances. However, that does not discount the fact you should be well aware of what to expect while in our program. We would like an opportunity to speak with you regarding the concerns mentioned. A team specialist will be following up with you shortly. Thank you for voicing your concerns with us and for choosing Freedom Debt Relief.
Reviewed Aug. 24, 2020
The representative answered all my questions in a brief and concise fashion. I was pleased that I got to speak to a person so quickly... instead of a computer-driven menu. I gave that person a "9" because of the manner they addressed my questions.
Thank you for taking the time to share with us, Billy. We strive to provide quality customer service in each interaction. We are here for you every step of the way and we are looking forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 24, 2020
Started out friendly and helpful and continued to he friendly and helpful. Only have 2 left to settle in less than a year. Keep me up to date on my balances and dedicated account. And most of all no more phone calls.
We appreciate you sharing with us today, Michele. We strive to provide for the client's needs throughout the process. We make each interaction easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
Takes too long to get credit score updated. I paid up the full amount to my account 2 months ago and my scores only went up by a couple points. I really need to get my credit up. I paid over 12,000 to get this issued fixed. Thanks.
Hello Bryant! We are sorry to hear that you are not satisfied with the results the program has provided. A member of our team will be reaching out to you shortly to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed Aug. 24, 2020
The process was easy to follow. Fast service, mostly (see below) friendly staff, and any questions/concerns are answered simply by calling. I would have rated them 5 stars Excellent, however at the beginning of the process, before my first settlement, one of the representatives I dealt with seemed disinterested in actually helping me. Everyone has a bad day so I won’t hold this against them, considering they have basically cut my enrolled debt by 50%!
Thank you for your honest feedback, Michael! We are sorry to hear about the experience you had towards the beginning of your program. We strive to put our best foot forward when helping you become debt-free! The Client Dashboard is an excellent way to keep track of the progress of your negotiations and receive updates, so please utilize it by going to www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 24, 2020
I needed to contact customer service to lower my deposit one more time (hopefully) for September. The representative I spoke with was cheerful (even though it was super early) and was able to handle my request in a timely manner.
Donna, thank you for taking the time to share your feedback with us. We always like to be sure we are providing our clients with amazing service when assisting them through this journey. Do not hesitate to reach out to Client Services if you ever need to make adjustments throughout your program. We can be reached at 1(800)-655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 24, 2020
I was trying to consolidate debt and I went with Freedom when they popped up. I had a conversation with their rep. I liked what they told me over the phone. It was an actual phone call with them, from them. I received an amazing quality of service. They are always customer friendly when I call to ask them questions. And the payment was fair, based on the amount of debt that I have. A big weight has been taken off from the debt and I'm able to be relieved. The best thing one could do is give Freedom a shot. If you don't like what they tell you and what you see, then you can look elsewhere.
Hello, Anthony! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 24, 2020
I saw Freedom on Facebook and then, I set to call them. They sent me some information and it sounded like it was going good. I just let them get my money and let them do what they want to with it. It was difficult communicating with them. At first, I had the client dashboard and I could get in it good. Then I started trying to get in and I couldn't. I called and I talked to somebody, and they didn't know why I couldn't get in my client dashboard. I called FDR a couple of times because I didn't think it was gonna take them 50 years to pay it off. They got three of my debts going and there’s one more they hadn't settled yet. They take the money out of my account but I didn't know I was gonna have to pay them a salary.
I had those bills forever and they knew me, and then they kept calling me asking what I was doing. They said they could work with me and I just didn’t bother because I was already with them. But I could have done a lot better with it. People should run for their lives if they are considering going through a debt relief program because I don't know how long FDR has taken $262 out of my account every month.
Margie, thank you for taking the time to leave us a review. We're sorry to hear about your experience and we're always here for you. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 23, 2020
Freedom from debt always keeps me informed. This is a great company. They let me know about settlements and up coming settlements plus you don't have to worry about anything. They take care of it all plus you can view it all on the dashboard.
Hi James! We are so pleased to know not only has our communication been to your liking, but you have benefited using our tools handy to you as well. We like to make our program as easy as possible. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for letting us be your partner on your journey to a debt-free future.
Reviewed Aug. 23, 2020
So far, the staff has been excellent in lowering our debt and keeping us posted on the progress of our account. I would recommend Freedom Debt Relief to anyone seeking financial relief. FDR has lowered my debt by almost 50%.
Thank you, Donna! We are so happy to hear about your savings with our company thus far! As we continue down your graduation path, remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief to meet your financial needs!
Reviewed Aug. 23, 2020
I had spoken by phone with an FDR agent, then was all out dismissed by online agent. The Enroll New Debt tab on the Client Dashboard was not working. I sent by email to support@fdr a photo of my PayPal credit card statement. Here is the full credit card number: **.
Thank you for keeping us updated, Ms. Jane. However, we strongly discourage sharing any account details on a public forum. Please contact our Client Services team at (800) 655-6303 to confirm the debt has been added to your program. We sincerely apologize for any frustrations you've experienced. Our goal is to support your every step toward financial freedom. We hope to hear from you soon and thank you for choosing Freedom Debt Relief.
Reviewed Aug. 23, 2020
Someone had mentioned Freedom Debt Relief to me and I spoke to a very nice person who really talked me into it. She was a very nice rep. The whole conversation was good. She made me feel easy about doing it because I really had reservations. It’s all very good.
Ann, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
Since starting the program everything has been seamless and efficient. I am informed every step of the way through the process. I would recommend Freedom to anyone who needs assistance in repairing their credit and getting back on track financially. I am glad someone recommended me to freedom debt relief. I’m halfway through and thoroughly satisfied with everything.
Reviewed Aug. 22, 2020
All the people I have talk are very helpful. And They are very understanding with my situation. Shawn was very helpful When I needed to talk to him or when I emailed him he always responded. I am very happy with the credit relief stuff.
Hi Lorraine! We are so pleased to hear our team of professionals has been able to assist you with any concerns that have come up. We are here to assist our clients every step of the way. So if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!
Reviewed Aug. 22, 2020
Updated on 11/22/2022: FDR has been tremendously helpful to be in getting out from my mountain of credit card debt much sooner rather than later. The process, and the communications from the company, are very straightforward, and I can finally see the light at the end of the tunnel, for which I’m grateful.
Original Review: Scarlet was great, thanks! Helped get my account up to date after one of my creditors (Scott Credit Union) refused to parlay with Freedom Debt Relief and thus necessitated a direct repayment negotiation. Scarlet was very speedy and efficient in removing SCU from my FDR account and reducing my monthly payment obligations accordingly.
Thank you for taking the time to share your positive experience with us, Christian! We are happy to hear that you are pleased with our Client Services team! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
FDR has been great helping me get out of my credit card debt. The times I have needed to call them for questions, I have received excellent customer service. I would definitely recommend them to anyone going through a difficult time in their finance. Thank you!
Jose, it is so rewarding to hear such great feedback about our Client Services team! Our goal is to provide the best service and savings possible for all of our clients. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
You have helped me out considerably... Thank you for all you have done. I have recommended FDR to several of my friends. They informed me that you have been able to help them, also. Thank you again for all your assistance.
Thank you for sharing your feedback with us, Michele! We are so happy we can be of assistance to you! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
So far I am completely satisfied with the work and the money that FDR has saved me. They stepped in and took over my debt saving thousands of dollars. I would recommend FDR to anyone having financial problem with credit card debt today!!
Thank you for taking the time to leave us a review, Samuel! We are happy to hear that you are satisfied with the results of the program thus far! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 22, 2020
Freedom Debt Relief communicates mostly by email and that’s exactly the way I like it. In the dashboard, I can tell how many payments have been made to who and what I still owe. It was a four-year program. But the way that I've been noticing, it may be more like five years. The progress has not been as fast as I like but I'm satisfied and pleased with Freedom Debt Relief.
Andrea, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here to assist you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
Very Good. Did exactly what they said they would do. Nice to have somebody on our side. I check everyday to see progress. Very surprised when debts were being settled in 1st few months. Thank you for helping us resolve debts. Can't wait to be debt free.
Thank you for sharing your positive experience with us, Richard! We are happy to hear that you are satisfied with our program thus far and that you are utilizing your Client Dashboard to follow along with your success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I am happy with everything and service is excellent!!! I can’t wait till it is all done!! I am very thankful for your help with this debt relief program! Thank you so much for everything! I hope everyone is safe and having a blessed weekend!
Thank you for providing your feedback, Ian! We love to hear that you are pleased with our program! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. We hope you had a great weekend, and thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
My experience thus far has been great. The pressures were taken from me and the professionalism has been fantastic!!!! I will and would continue to recommend your organization to others. My Debts are being paid in a manner to where it will allow me to repair my credit faster and move on with my life.
Thank you for the kind words, Aubrey! We are happy to hear that you are satisfied with the results of the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I wish they could make my debt vanish; slowly but surely however it is and that's what they have been doing. Now there were a few times i attempted to add money to account in order to pay loan off faster but they never went through. There may be issues with their online access.
Thank you for taking the time to leave us a review, Margo! We are happy to hear that you are pleased with the results thus far! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 21, 2020
I will be debt free in a few years and am so grateful to FDR for this. I now only use cash and am out of the credit card cycle. What a relief!!! Thank you so much!!!! I recommend you highly to all my family and friends who think nothing of using their credit cards.
We appreciate your great view concerning our company, Dia! We love being able to provide our clients with an affordable solution to their finances. Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being apart of the Freedom Family!
Reviewed Aug. 21, 2020
Great communication, when there's a problem a get solved tight away, any issues they handle it, the only thing that takes a long process is some of the accounts take time like letting them go in collections. Otherwise when they do they go to get negotiated asap to be finalized. Keep up the great service everyone!
Hi Charles! Thank you for giving us your feedback. We are happy things have been going smoothly so far. We look forward to supporting you as you reach your goals. If you ever have any questions, please reach out to us at (800) 655-6303 or jump on your Client Dashboard at www.fdrclient.com. Thank you for trusting us and allowing us to help you on your path to financial freedom!
Reviewed Aug. 21, 2020
We Just started in the program a couple of months ago. But so far we have met only the nicest people!! The lady that helped me was so sweet and kind. Not judgmental at all. She knew her business. We are happy with the program so far. We look forward to being debt free in the future. We pray every day this program works for us. Its seems to be our solution.
Hi Tammy! We are so excited to begin this journey with you! We know how much of a commitment this can be, but we assure you that you have our full support! Do not hesitate to reach out to Client Services if you ever have any questions at (800) 655-6303 or email us at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future.
Reviewed Aug. 21, 2020
A lot of credit card debt had just consumed me because when you have a child who's had cancer, you'll do anything to make the co-pays. I downsized everything in my life but it's still I was just paying too much interest. I went online and I researched how different debt consolidation groups were rated and Freedom Debt Relief has such a good rating and such happy customers that I did research and found them and called them.
With the exception of one phone call, which that person obviously was quite new ‘cause they gave me bad information that even I knew was off, I've been with FDR for over three years now. We're paying off two of my debts and everything has been agreed and two have been paid off. I turned over four cards to them and they get the highest praise I can give any company because regardless of who I talked to, I got consistent answers within the organization. This is a company I would work for because of its internal consistency. Their first rep I talked with was also very knowledgeable, very encouraging and very helpful. Regarding payments, they told me what it would be a month and we set it on two payment dates and then when I started seeing how I was being paid in retirement, I had to move it to the first of the month and consolidate it all and just make it one payment.
My only problem that I've had at all was that the first card which was Discover that they settled out in 2017, and Discover did not send the 1099-G form to me. They sent it to FDR. Nobody there could find it. So two years later, under an audit, they started contacting me last June, I am still fighting with the IRS because I've sent them everything but the IRS then failed to tell me. They said, “You've got everything in that you need.” Then they said, “You don't have this form.” I've been going round and round with them for 15 months.
I also did not add my fourth account until later when they jacked up the interest on me for it. My payment, before I added that account, was 600 and change. Then when I added that fourth card not quite a year ago, it had $6,000 on it and it was with US Bank and it's a Visa, my payment went to 853. We've got structured settlements all set up. My graduation date would have been September but after I added this other card, it’s now gonna be November but I'm paying so much less on that. It doesn't seem right that I would pay the full 853 for October and November of 2021. That should drop after September by quite a bit because the big debt will have been completely paid off. So I need somebody to check into that for me. I would almost be paying off the whole thing in those two months with what I'm paying and it just didn't seem quite right.
Thank you for giving us an honest review of how our program has gone for you, Leslie! We know everything concerning the program may not be perfect, and we are constantly working on our flaws. However, thank you for sticking by us and trusting us to guide you to your graduation path of financial freedom. It's our pleasure! If you would like to discuss the details of your account more in-depth just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Aug. 21, 2020
We have a lot of debt, in general. We’re trying to cut everything down and be able to pay everything off. We liked everything that Freedom Debt Relief pretty much had to say. Everything was very laid out and there was nothing hidden. They were very blunt about everything that had to be done. They gave us a really good rate for how much everything was. It was really good. They also let us up the amount that we were paying. It was a fast and easy transaction.
When we need to call someone from Freedom, they are amazing. They answer all the questions and give everything we need in a very fast manner. They are very reassuring that everything that they say is gonna happen and it is exactly what happens every time. So far, we've noticed that things are moving a lot faster than what we have expected. Everything is getting paid very fast and we see the progress. Sometimes, we won't check the progress for about a week or so, and we always get very surprised to see how much has changed in such little time and how many bills have actually already been finished paying. That's really nice to see. Every time someone asks me about Freedom Debt Relief, I always say that they should go with them. They’re awesome at what they're doing.
Viviana, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we cannot wait to meet your goal of becoming debt-free. If you need assistance, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
Freedom Debt Relief was great to work with, always available to answer questions and help with deposits and such. They negotiated two wonderful settlements that would not have been possible before signing up, and saved me close to $10k. The settlements came faster than stated, and were well above what I had anticipated.
Wow, Elizabeth! It sounds like you're off to a great start with us. We are so pleased to see how satisfied you are with the results provided by the program. It's our pleasure to ensure you get to the financial future you are desiring. Feel free to reach out to our team of professionals if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I think Freedom Debt Relief is doing a great job helping me to pay off my debt. I wish I had known about them one before. I would recommend them to anyone who is having debt problems. They are courteous, polite, informative, and very helpful.
Thank you very much, Margaret! We are glad we could be your solution when deciding to become financially free. If you have any questions or concerns, please don't hesitate to contact Client Services, they can be reached at 1-800-655-6303 or via email at Support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
I was very happy with the debt resolutions on my account. Whenever i had a question they were also very helpful. I wish that the resolutions would have all reported to my credit however as some did and some did not. I would still recommend.
We appreciate your valuable feedback, Christine! We are overjoyed on how the program has benefited you and how helpful our team has been for you! Feel free to reach out to Client Services if you ever need any assistance via phone or email at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for allowing Freedom Debt Relief to guide you to your debt-free future!
Reviewed Aug. 20, 2020
I was sinking in debt with loads of mail and phone calls from creditors. I am a 78 yr old widow and the burden was tremendous. Finding Freedom Debt Relief was a miracle. Now they have taken my burden for me and with a small monthly payment. They have already paid off one of my debts and are continuing to settle others.
Phyllis, it's our pleasure to assist you at this time! We are so thrilled to hear about your success thus far. We can't wait until you complete your graduation path with us. In the future, if you have any questions or concerns, reach out to Client Services at (800) 655-6303 or at support@freedomdebtrelief.com. Thank you for being apart of the Freedom Family!
Reviewed Aug. 20, 2020
I would recommend this company to my family and friends.. They have really helped me and did as they promised. I very pleased as I see my debts get paid off in a timely manner at a great reduction saving me a lot.
Thank you for giving us your feedback, Sharon! We are pleased to know we have been able to assist you with a debt-free future. We are excited to see you complete your graduation path! Feel free to lean on us and to reach out to Client Services if you ever have any questions at (800) 655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
I’ve only been in the program a short time, but the progress has been amazing. Three debts have been settled already, to me this is progress. I look forward to being debt free soon, so I can really enjoy retirement. I thank FDR for helping me achieve this goal.
Congratulations on all your success so far, Arlean! We are so excited to continue this journey with you to a debt-free future. We know how hard you are working, so please stay committed. As we continue down the road of success, please remember you can track your program process online through your Client Dashboard at www.fdrclient.com. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs!
Reviewed Aug. 20, 2020
One account was written off by the creditor. The call was to clarify the situation. Had a very satisfactory clarification from the staff. The information was very clear. The staff was very professional and helpful. All questions were answered. Thanks.
Thank you for taking the time to leave us a review, Ricardo! We are happy to hear that you are pleased with our services! Our goal is to ensure our clients feel educated on the program so they can feel comfortable and confident with us at all times! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
Very happy with their help. I was very much buried on debt. But now I feel great relief, thank you. They keep me very informed on what is going on. Step by step I will be out of this debt soon I can thank you enough.
Hi Henry! Thank you for taking the time to leave us a review! We are happy to hear about your satisfaction with our program thus far! We are here to help every step of the way, and remember, you can follow along with your program progress online through your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I try to finish as soon as possible, if I finish shortly my credit score will go up? One more card left for negotiations, please finish as possible. I try my best to finish the payment as possible. Freedom customers service are good.
Keep up the great work, Sohel! You are so close to reaching your goals of becoming debt-free. Please know we are hard at work on your behalf during this time, and you can stay up to date with your account by going to your online portal at www.fdrclient.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Aug. 20, 2020
My debt counselor helped very much. I was very stressed and upset over not being able to keep up with my bills any longer. But even with paying on time I was not getting ahead because of interest rates and I had reached a point where I couldn't afford to pay extra. I had always been able to pay my bills and mostly on time, but it was so hard and I had to started to give up or cutting back on groceries and gas, and not turning lights on to free up funds. I was so far in debt, and I felt I owed so much because I kept robbing Peter to pay Paul, plus borrowing from family that I felt I was never going to get out of debt. Plus I needed a way to cut the credit card habit.
I'm hoping with the help of this program, I can get back to living my life again, not just living bill to bill. Banks/loan companies would not let me borrow money because of my debt to income ratio - even though I was using the loan to pay off the debit I had. Once the debts are cleared I'm hoping never to get on the credit card merry-go-round again.
Rebecca, we are glad we could step in and assist you with this burden. We know how hard it is to stay afloat when dealing with debt, which is why we offer our services to clients in need. If you need anything through this process please lean on our team of professionals at 1(800)-655-6303. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Aug. 20, 2020
So far so good. I’m anxious to get started and get through this plan. I finally have hope of paying off my debts. I can actually think about plans for the future. I know this is the solution I’ve been searching for.
Thank you for taking the time to leave us a review, Rhonda! We are happy we can be of assistance and help alleviate some financial stress! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 20, 2020
I had called to update some information I had received and also wanted to discuss about increasing my amount I put into my account each month! The Gentleman I spoke with was very helpful and knowledgeable about my account and very helpful about me understanding the process of increasing the monthly amount I wanted to increase to my account!
Thank you for taking the time to share your positive experience with us, Mary! We are happy to hear that the representative you spoke with was able to assist you and ensure you were comfortable with the program! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
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