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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    • We require contact information to verify reviews come from real customers.
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    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 68 Reviews 9825 - 9975
    Verified purchase
    Customer ServiceMaintenance

    Reviewed Aug. 13, 2021

    Everything is currently going well. My credit score is on the rise again. I am very pleased. I am looking forward to see the effect of the future as I am breaking free of the all the debt. Freedom Debt customer service has gave me a great experience as well.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Jessica! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBillingLoan Process

    Reviewed Aug. 12, 2021

    I’m very grateful with Freedom Debt Relief. They have help me and my family in many ways. My credit has gone up, I have receive many great offers for loans and credit cards. I’m one of the lucky ones to have found freedom debt relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Ruben, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 12, 2021

    I have been very pleased with the progress that we have made as a team. Therefore I would refer the company to anyone who is considering debt solutions. It started out slow and picked up, then I was told to be patient because we had to build up the funds to start the forward process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Joe, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffBillingTransparency

    Reviewed Aug. 12, 2021

    I'm kept up to date with emails. Financial dept has always been cooperative if I need to reduce payment or raise payments or split payments. They have always been helpful and courteous on the phone. I'm looking forward to paying off the debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 12, 2021

    Just confused as to why I have to wait to be sued before anything happens with some of my enrolled accounts. I understand strategic hold…to a point. This has happened twice and each time I’ve had to increase my deposits into my dedicated account. Doesn’t make sense.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We cannot imagine how this feels, Thai. Please know this is not the experience we'd prefer for you to have. Our goal is to make sure our clients feel thoroughly supported at every step of our program. Trust in knowing our negotiators will always take the first opportunity to obtain the best settlements possible. We encourage you to speak with our Client Services team to learn more about your situation and see in what other way we could possibly help if increasing your deposit is not something that you'll be able to do. You can reach them at 800-655-6303. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2021

    I was satisfied with the help I received from customer service. The person answer my question I needed help with. I have no more to say. Thank you for all the help I received. I feel that every time I call the customer service is very helpful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patricia, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffTransparency

    Reviewed Aug. 12, 2021

    This program is very helpful to participants with debt problems. It provides good explanations of procedure. The representatives are always available to help with specific questions. By reaching out frequently they make one feel encouraged to see end in sight.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Joan, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 12, 2021

    My experience has been good; what great job and committed service I received. I finally see the end of the tunnel. I feel so secure with this company handling my debt relief program. I will recommend this company to others. Thank you for all your hard work.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Gailyn! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2021

    Would definitely recommend. Great company and very helpful. I thought it was going to be rough and get lots of calls. That hasn’t happened. Easy to get ahold of and helpful. It’s helped with my stress and overall well being.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Kristin! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Sales & MarketingStaff

    Reviewed Aug. 12, 2021

    The folks here at FDR made me feel so comfortable while talking with them. They were very knowledgeable about my concerns. They explained everything completely and gave me confidence in them that they will help me with my debt. I was at a point that my debt was overwhelming me. I had just about give up. Then I saw an ad for FDR, and got in contact with them. I'm so glad I did!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tina, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates/ Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    Customer ServicePriceStaffBilling

    Reviewed Aug. 12, 2021

    I was very happy in the way they keep my creditors from calling me. The staff very easy to work with and made me feel they were working to help me. I think some of the cost I got was unknown to me. I did not know the credit card companies would claim with the IRS some of the unpaid balance and I would be taxed as income. It would have nice to know that it put me into a higher tax bracket.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, George, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Aug. 12, 2021

    This company is doing a wonderful job in helping us eliminate our debt. We are starting to see a light at the end of the tunnel. Thank you so much Freedom Debt Relief. We cannot wait until we are out of debt!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Melanie, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2021

    Great company! Amazing job for me in getting rid of all my debt in a timely manner. I would highly recommend if you cannot get out from underneath debt and you do not want to file for bankruptcy. Everyone in customer service, yes a live person, is always helpful and always explains every step of the way. All so courteous and professional no matter what time of day I called with a question. Always on target. I never had to worry one minute.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Timothy! We appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please make sure you log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 12, 2021

    I am happy with the results of my debt reduction. I am very well pleased with FDR. They have reduced my debt considerably. It is all an easy process. It is easy getting info getting my progress in the program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, MaryAnne, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2021

    I could not get on my dashboard so I called in and without much work on my part I'm able to access dashboard. The gal that helped me knew what she was talking about and was very nice and helpful. Thanks for have a good customer service.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sherree, thank you for taking the time to leave us a review! We're elated to be able to assist you throughout your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedStaffTransparency

    Reviewed Aug. 12, 2021

    The lady was so sweet and willing to help. I got everything done and she updated me on how my process was going. Very helpful. That's it, I'm very happy with Freedom and would recommend to all my family and friends. Thank you for all you great help and quick response every time I have called. Thank you once again.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Delia, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2021

    Customer service was very friendly and helpful in taking care of my problem and she explained everything that she did in detail and she also told me what my balance was in the two accounts that I am paying off.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Wayne! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2021

    I am very pleased with the customer service I receive especially since I call a lot. Everyone is very friendly and answers all my questions with competence. There were many times and I sure still more to come where I will need to be "talked off the ledge" and you have just the staff to do it!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Theresa! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase
    StaffBilling

    Reviewed Aug. 12, 2021

    I highly recommend it! Trust me! You will not regret it! I was paying almost all my paycheck on credit cards, after getting help I had finally extra cash in my pocket!!! Just Do it!!! Simply keep up with your regular monthly agreed payments with them and everything else will be solved by them! So simple! Thanks Freedom debt relief! You guys made me get my life back! I’m finally stress free and happy again, because of you guys I can live life once again! Thank you! Thank you! Thank you!!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dina, we appreciate you taking the time to leave us a review! We're elated to hear about your experience throughout the process and we look forward to your brighter financial future! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Billing

    Reviewed Aug. 12, 2021

    This program is Awesome and I would definitely recommend to friends and family that's has fallen in heaven credit card debt. This program is accurate in making settlement with the creditors. I'm so glad I discovered this program. It has truly been a blessing for me.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Janis, we appreciate you taking the time to leave us a review! We're elated to be able to assist you throughout your debt-free journey and we'll always have your back! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Contract & TermsPunctuality & Speed

    Reviewed Aug. 12, 2021

    It has been a easy and very effective in reducing my debt. Would highly encourage others to work with Freedom. They do the work for you in a timely efficient manner. They are quick to notify you when they reach a settlement agreement with a creditor.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, John, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please be sure to log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 12, 2021

    Every time I have an issue and contact Freedom debt relief my experience is always amazing. Everyone is always super polite and helpful. I will always recommend this company when someone is need to rid their debt. I’m glad I found freedom debt relief when I did. It has been nothing but positive.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Danielle, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 12, 2021

    I spoke with FDR customer Service several times in the last three days trying to resolve an issue with my NLLC attorney. Everyone was extremely helpful and courteous and genuinely concerned about my situation. Very glad to have FDR on my side and their support means a lot in helping me get debt free.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Rita! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're elated to be able to assist you along your debt-free journey! Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Billing

    Reviewed Aug. 12, 2021

    I've been very pleased with what they have done for me. They have cut a lot of my bills in half and have paid a few off and they always lets me know and lets me ok the offer that was made and I've always been happy with what they have done for me. Thank you so much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carolyn, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaffCommunication

    Reviewed Aug. 11, 2021

    Overall the customer service with this company has always been top-notch. They keep me posted on items that need to be addressed. When I have had the need to call or discuss my account they have been very knowledgeable.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 11, 2021

    It’s been a exciting journey that you guys been able to help us with fair settlement with our creditors. Thanks a lot. I will definitely recommend your company to my friends with their debt problem in the future. Again thank you for the help.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Restituto, for taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 11, 2021

    Since day one my experience with FDR has been great. Everyone I've worked with has helped me through a really challenging time as far as financial crisis had been. I've trusted FDR over the past year and will continue. Thank you so much for helping me. Best regards.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lorentino, thank you for taking the time to leave us a review! We're elated to hear about your experience throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 11, 2021

    The gentlemen who answered me was fine. What I am concerned about is no one reached out to me with how this is done. If I hadn't called, I wouldn't have known to call NLLG, fill out forms, get a notary, pay fees, etc. I don't know if I'm being serviced well. Are my uploads being read and responded to and if I need to put more money in my account in order to negotiate, I'm not being asked to. Are you communicating to the correct phone number???? ** is my cell number and only number. There is no acknowledgment to when I do upload documents so I'm not fully confident. How can I help?

    Best,

    Robin

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Robin, we appreciate your feedback regarding your experience. Rest assured our team is working diligently to meet your goal of becoming debt-free. We are available 7 days a week to assist you at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 11, 2021

    Agent was very helpful and respectful. She did everything in her power to answer all my questions. In fact when she wasn't sure, she put in a brief hold and find the answer to my questions. I'm very impressed. Satisfied.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Bernabe, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceBilling

    Reviewed Aug. 11, 2021

    Easiest way to handle debt reduction! This company made it simple and all I had to do was make payments. They handled the rest. They cut my debt in half and the payment per month was low enough to be affordable.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Katelyn, for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePriceStaff

    Reviewed Aug. 11, 2021

    While I have received excellent customer service and my debt has been reduced significantly, I believe that the fees charged to me to settle my debts are extremely high. Other than that, I am happy with the service I have received thus far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kelly, we appreciate your feedback regarding your experience! We're elated to hear about your success thus far and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 11, 2021

    We are so grateful for Nickolas and his help with getting our debt resolved!!! We are slowly working our way to better credit and we couldn't have done it without Freedom Debt Relief. You are all amazing to work with!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kari, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're elated to be able to assist you throughout the process. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceStaff

    Reviewed Aug. 11, 2021

    Everything about Freedom Debt Relief has been very easy and understandable from the beginning. The customer service is very helpful and answers any and all questions I have. From the start and through each settlement so far I have been notified of every step along the way. I never thought settling my debt would be this easy!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jessica, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 11, 2021

    I'm very happy with Freedom Debt Relief! They've made it very easy for me to continue with this program to clean up my mess! I went with another company, and they didn't get any of my mess cleaned up. They just kept taking my money, with no progress. Thank you so much! Freedom, You're the best!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Laura, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    PriceStaffTransparency

    Reviewed Aug. 11, 2021

    Settlements are expensive which wasn't made clear on start of program and you should do more about issues with credit report when creditors don't update credit reports. Would make it more beneficial to me. And more pro active in issues with creditors would be helpful.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mark, we appreciate your feedback regarding your experience. Rest assured our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we look forward to your brighter financial future. Please call us at 800-655-6303 if you have any questions. We're available 7 days a week and ready to assist. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 11, 2021

    I've use Freedom Debt twice already and they do excellent job making sure I got the help I need. All the staff is very friendly and nice to talk to. I already recommend on friend.. Hoping someday I will be debt free with help of Freedom debt relief.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Elizabeth, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffBillingRates

    Reviewed Aug. 11, 2021

    So they have been courteous and friendly. Haven't been client for long. Hopefully my situation will be resolved to satisfaction. I need my credit rating to be restored to its previous rating of very good. I lease my vehicles and cannot accept high payments.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Philip, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 11, 2021

    I would recommend y’all to anyone who is in debt and looking for answers. My process would have been faster had my accounts been delinquent in the beginning, but I have always tried to maintain them as much as possible. The process is really for someone who is further into debt than I was at the time but results have been good so far.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sabrina, we appreciate you taking the time to leave us a review! Rest assured our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    StaffHonesty & Transparency

    Reviewed Aug. 11, 2021

    As stated FDR got me some great settlements on some big debts. We are continuing on the path and results have been very good! Looking for to being rid of any debt of any kind. Thanks FDR for being honest and upfront with me from the beginning. Nick.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Nick, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 11, 2021

    I feel so fortunate to have found this program. I feel like I'm making forward progress for the first time in over a decade. Exceptional tools and resources, timely notifications that communicate what’s important for you to know. Simple, user-friendly interface. Thank you for all of your help!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServiceTransparency

    Reviewed Aug. 11, 2021

    I am satisfied with the action FDR has taken regarding the handling of my account. I am pleased with the ability to access progress made to my account to view updated information. It has been a relief to receive email updates, when action has been taken on my case.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Christine, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 11, 2021

    I'm so happy that there is finally light at the end of the tunnel. I've received three settlements without having to go to court thanks to FDR. Their team of professionals went to work for me and fought hard to get me the best settlement they could with minimal effort from me. They explained the process in detail and what I can expect. Getting into the FDR program was the best financial move I made to get out of debt. Thank you guys!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leslie, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Aug. 11, 2021

    From day 1 with Freedom Debt Relief, They took care of all my questions my needs. Especially when I have been getting letters in the mail from creditors. They would help me what the next plan of action was. They always check in within 2 - 3 weeks with me regarding how I’m doing and if I have any issues.

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    Response from Freedom Debt Relief

    Thank you, Michael, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceRefunds & PayoutsBilling

    Reviewed Aug. 11, 2021

    Just starting the program. Just completing my 1st Month of not paying my debtors. Have not paid my first months’ payment to my fund. First bank has sent multiple emails wondering where their payment is. Guess they are first of many.

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    Response from Freedom Debt Relief

    Hello, Robert! We appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we look forward to your future success! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaffHonesty & Transparency

    Reviewed Aug. 10, 2021

    I wasn’t sure about this at first and honestly pretty scared. It was very slow at first getting started but I have paid one of my biggest accounts off and I’m halfway there. I’ve had some legal issues along the way but FDR has been right there and helped every step of the way. Grant yourself patience with this but stick to it because it will all pay off in the end.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tiffany, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBillingResolution

    Reviewed Aug. 10, 2021

    It’s a pleasure to call Freedom when a problem arises with a bill. They gave me great advice and the help I need to resolve the problem. I’m glad I choose freedom to solve my debt issues. I highly recommend them to anyone that has debt issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Robert, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 10, 2021

    I have no comments. Everything is spot on. I just started with this program. I haven't had any problems with anything or anyone. Thanks for being there for me. A lot of pressure and stress has been lifted up off me. THANKS AGAIN.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Shirley, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 10, 2021

    I am very happy with the progress I have made with Freedom Debt. Took away stress and worry it made things a lot easier. Very friendly efficient people would spread the word to my friends if they ever needed help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Gail! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call Client Services at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Billing

    Reviewed Aug. 10, 2021

    I like the way you save money and make one time payment and I'm done with my credit cards and after consolidating debt, I feel a reduced sense of stress. This is especially true when debt consolidation allows me consumer to better meet their obligations and get back on feet financially. It's important to remember that after debt consolidation, consumers should closely monitor finances and avoid taking on any new debt. Thanks Freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Christen, for taking the time to leave us a review! We're elated to hear about your experience within our program and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceMaintenanceStaffBilling

    Reviewed Aug. 10, 2021

    Bad customer service, also representative do not work good with my accounts. Not on time. I have an account of furnitures. At the time when I enrolled to the service. I was own 1125 dollars, someone there leave the account. Take more time without payment, even for your experience working with credits known that furnitures accounts policy are very complicated. So now they are trying to charge 7 grands, and you guys call me with a big deal of 3700. + your service fee, lol. What is the saving, if I was owe 1125 and now I have to pay almost 4000.

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    Customer ServicePriceStaffCommunication

    Reviewed Aug. 9, 2021

    Poor communications, monthly e-mail is no help, seems like all they want is to send more money. If I could do that, I would not need them. I could not recommend Freedom Debt Relief to anyone that I know and feel good about the recommendation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Otha, we're sorry to hear about your experience regarding your program. Freedom Debt Relief has been negotiating savings for our clients with hundreds of creditors since we started in 2002. Our knowledge and experience put us in a strong position to stand up to your creditors and fight for the best settlements possible. Keep in mind that our settlement fees are not collected until we've reduced the amount owed to the creditor. This means we share the common goal of settling the enrolled balances as quickly as financially possible. Please call us at 800-655-6303 if you have questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceBillingLoan Process

    Reviewed Aug. 9, 2021

    With the assistance from Freedom Debt Relief I am able to do the following:
    1) Settle all of my debt with one location.
    2) Make one monthly payment.
    3) Ability to increase my monthly payment to payoff my loan faster.
    4) Relief from creditors calling for payments I can't make and

    5) The smartest decision I have made in handling my finances!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sheila, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2021

    I am very happy with my plan. I feel we are making progress in resolving my debts. Debtors are no longer hounding me like they were. I hope to see more progress in the future. I would recommend Freedom Debt Relief to anyone needing help with their financial problems.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Sandra, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedRates

    Reviewed Aug. 9, 2021

    I fully recommend Freedom Debt Relief to anyone who needs relief. I am in the beginning stage and have a long way to go. Emotional support, counseling, and get-it-done authority is waiting on the other end of the phone. Take action is what FDR does for you. Take time to prepare a budget you can live with before you call so that you have accurate answers. Bankruptcy is not a good answer because the debt can go away but the credit reputation hangs around for a very long time which reflects 29% interest rates. It is better to keep your word and pay your debt with a good credit reputation immediately as soon as you are paid in full.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Judy, thank you for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed Aug. 9, 2021

    So far Freedom has kept the process simple for me to understand. I appreciate all that has been. I do wish that a representative that is working on my case would call me to check in with my ongoing concerns of items that they are working on. I feel forgotten at times, just as long as I am making my payments I don’t really hear anything. I wanted to quit on many occasions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Shauna, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 9, 2021

    Jessica ** is one of the most competent, approachable, and understanding representatives I’ve ever encountered. She answered all of my questions and made me feel safe asking for help. Amazing. The other representatives with whom I’ve interacted have also been quite knowledgeable and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Tabitha, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Punctuality & Speed

    Reviewed Aug. 9, 2021

    I am mostly happy with my experience. I only wish my deposits could be more to finish this more quickly. So far, things have gone smoothly except for the one Synchrony account I cannot locate an account number for. It seems with your resources, you would be able to locate that account number.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Pamela! Thank you for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 8, 2021

    Everyone was so kind and non judgmental! As difficult as this was for me, I feel confident I am on the right track. Thank you so much. I can now have some breathing room with much less stress in my life!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 8, 2021

    Got a summons for a debt. I called and was directed to the ligation team for help. I was paying for the service if I needed it. I faxed my documents and I'm waiting to call litigation team. We will go from there. Hopefully all will be good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Robert, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed Aug. 8, 2021

    I would like to pay off my final credit card ASAP. The lady was very helpful. She helped me understand what I had to do to enable my graduation. So I will be debt free with Freedom Debt Relief. I appreciate all the help I have been given.

    Thank you,

    Maryann

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Maryann! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 8, 2021

    Excellent service. Employees are knowledgeable. Great company to do business with. I would recommend to everyone. This company has helped many people. They are the best. I’ve heard of our companies that offer this service, but Freedom is the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Joseph, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed Aug. 8, 2021

    Was an easy process. All personnel were extremely helpful and understanding. They were excellent in answering all questions and making me feel at ease that everything will work out in the end result. Received a welcome packet and phone calls in between with updates and answering any further questions I had. Easy access to keep updated every day. Great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jean, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 8, 2021

    Customer service guy was excellent. He solved my issues in a few minutes. He was super patient and kind. I felt like my day got better after talking with him about my concerns. Thank you so much! Keep up the great work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Vanitey! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 8, 2021

    The lady that worked with me very very excellent customer service, polite, kind, very knowledgeable, probably one of the first ladies that went out of her way to go deeper into my account to make me understand. Not that the others were bad but this lady was exceptionally awesome. I am getting excited because I’m almost near the end. This was a great program and I will recommend to anybody that has financial problems like I did. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Cathy! We appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 7, 2021

    I am using speech to text here so this might be garbled. Freedom Debt Relief has been very helpful for me in resolving my outstanding that period. They stay in touch and keep me up-to-date and I am very pleased with the results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Frank, thank you for your amazing feedback regarding your experience! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Aug. 7, 2021

    I have only been in the plan a month, but so far I am happy with everything. My personal agent, Leslie **, was excellent at explaining how everything worked. It's hard not to pay the bills, but I understand why I can't. The dashboard is an excellent tool and they have great tips on there to help you move through the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Julianne, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBillingEase of Use

    Reviewed Aug. 6, 2021

    Was very easy to use and to sign up for over my the phone. Freedom Debt Relief did all the hard work for me and Set up a easy payment method that I am still using today. Will be on track to pay everything off around this time last year. I would like to say thank you to all of those that helped do this for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    James, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 6, 2021

    We have been very pleased since we have been with FDR. They are always helpful when we need questions answered. We would highly recommend them. We have been with them for 3yrs. now. We hope to have everything made off in 2 more years.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, David! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 6, 2021

    Ever since I decided to join the program. Nothing but help, stress relief off me. Finally felt the elephant foot off my chest. Easy to get help via a human or just checking onto your account. My debts are solved easy without me having to do anything minus approved the resolution via my account. I get notifications via email.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jazmin, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    BillingLoan ProcessRates

    Reviewed Aug. 6, 2021

    They basically pull you in destroy your credit even more, then when no one will lend you a dollar they offer you a super high interest loan which you have to accept because they take way too long to settle accounts and you're being harassed by bill collectors. So they put you exactly back where you started but now you only owe them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Richard, we appreciate your feedback regarding your experience. We never intend to disappoint our clients and we would like to speak with you. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 6, 2021

    I am very pleased at this point. It's progress in changing the way I spend money. I'm free from credit cards...and will never own another as long as I live. One thing of concern for me is... the taxes I am responsible for after the debt is paid to the credit card companies.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, William! We appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 6, 2021

    If you are serious about becoming debt free then I recommend Freedom Debt Relief help accomplishing that goal. They helped me reclaim and control my debt and also my Credit score. So please get the freedom you need with Freedom Debt Relief help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Chaquela! Thank you for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Aug. 6, 2021

    I love Freedom Debt Relief. When I was over my head in credit card debt I called. I had instant relief when I signed up. I stopped worrying. They explained everything. What would happen. One bill a month.. The big thing that happened was no more credit cards. I had to live within my means. I would have to wait to get something I needed. I will never open a credit card again. I can live without them. Peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jacqueline, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 6, 2021

    The customer service was great, very knowledgeable and efficient with courtesy and kindness. Very understanding and very fast, the associate was very understanding and helpful. Thank you Freedom. I have recommended many friends and freedom helped me free from worry and gave me peace

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Anna, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 6, 2021

    This is my second month in the program and I am still not sure that I have done the right thing but was overwhelmed with the debts and lack of ability to pay them. I think when I get to pay off the first debt it will help me and encourage me to move ahead.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Welcome to Freedom Debt Relief, Doralee! We are looking forward to serving your financial needs. If any questions come up, always feel free to reach out for support. We're available 7 days a week to support your journey. Thank you for choosing Freedom Debt Relief. Here's to your financial freedom!

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    Punctuality & SpeedStaffBilling

    Reviewed Aug. 5, 2021

    This is a wonderful company, to handle your creditors if you are willing to follow their guidelines. My main problem was the wait. I am not quite finished yet but almost there!!!! Thanking you in advance, for helping me out of credit card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Your feedback is appreciated, Ms. Juanita. Thank you for expressing how pleased you are with our efforts. Please know that your patience is greatly appreciated as well. Remember to log into your Client Dashboard at www.fdrclient.com for important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 5, 2021

    This is a very fair company to go thru debt relief. They were very helpful. I would recommend to anyone. They got my debt down with no problem. The person on the phone was so very helpful. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sandra, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 5, 2021

    Great job helping me resolve my debt. Take care of everything for me with no hassles. Always available to answer any questions. So far this has been a great experience. Would highly recommend to anyone needing help with their debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Cassandra, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Contract & TermsPricePunctuality & Speed

    Reviewed Aug. 5, 2021

    Debt reduction was not all that great. I could have settled it for less and not paid your high fee. I waited about 6 month to FDR to settle a debt I could have paid off originally. They saved me about $100. Then it was like they did me some big favor and charged me their high fee for it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you reaching out, Sherry. We are more than happy to go over how our fees are calculated and collected. When time permits please contact our Client Services team at (800) 655-6303 for immediate assistance. We're available 7 days a week to meet your financial needs. Thank you for being the best part of Freedom Debt Relief!

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    Staff

    Reviewed Aug. 5, 2021

    Yes I would highly recommend FDR to my friends and family. Am very satisfied with all the help they have given me. Everyone I spoke with was very helpful and if they couldn't help me they would find someone who could.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Patricia, for taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Aug. 5, 2021

    I was at times skeptical of how this works. But if you follow the plan, make the payments, and provide the information they need it will work. Your debt gets taken care of and your credit score will improve. If there's a hiccup along the way, just work with your rep and they will get things resolved with you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Sanford! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 5, 2021

    The process to get started was super easy and the people were very nice and helpful. I didn't feel judged and the staff was very understanding of me. I was nervous in the beginning but talking to the staff and learning how the process works gave me better peace of mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Regine, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceBillingRates

    Reviewed Aug. 5, 2021

    You did not take responsibility with my last billing with Navy FCU. You had it on your books for over 2 years then all of a sudden I get a call from a District Attorney telling me I owe more now than what my original bill because of the interest that was added on. So now I'm stuck for another two years of payment with interest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We never intended to disappoint you, Mr. Manuel. Please know there is no benefit in keeping clients enrolled longer than needed. We share the common goal of progressing you through the program as quickly as financially possible. Unfortunately, some creditors are more aggressive than others. They often choose litigation when attempting to collect a balance. However, we encourage you to contact our Client Services team to learn what options you have. You may still have options to accelerate your Graduation Path. Feel free to contact us at (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Aug. 4, 2021

    Cory ** is the reason I moved forward with the program. He made me more comfortable than anyone I've dealt with during this tough time. I had no clue I had an option like this. I can happily say that Cory has helped me get myself out of this hole, and put me on track to have a better financial future. I would recommend cloning Cory in the future as soon as it becomes a thing, that way more people can have the same great experience I had.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rory, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Aug. 4, 2021

    Huge misunderstanding about when and how creditors listed would be contacted. I understood immediately, however, 4 months into the program I'm told something totally different. At this present time I have been summoned to be in court, which is probably the reason I decided to join Freedom Debt Relief in the first place. Haven't heard from the support team yet. My court date is August 9, 2021.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We regret to hear you are disappointed with our service efforts, Ms. Anna. We're constantly working on how we communicate with our clients, so your feedback is appreciated. Please, continue to work with our Client Services team regarding your concerns. Thank you for choosing Freedom Debt Relief as your guide to financial freedom. Here's to a brighter financial future!

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    Customer ServiceStaff

    Reviewed Aug. 4, 2021

    Excellent service. Got me debt free. The customer service is awesome. The dashboard provided is great. Overall, a great service, good support and above all they provided the law services that resolved a lawsuit on me. I am a satisfied customer.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Mohammad! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Aug. 4, 2021

    THE PROGRAM IS WORKING FOR ME. I AM LOOKING FORWARD TO FINISHING STRONG. I look At other programs but Freedom Debt Relief caught my attention. So far I am please with the program. Thanks for all that you've doing to help me. I will recommend others.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Eric! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 4, 2021

    My contact person did a great job changing my address and deposit dates to meet my changing needs since my retirement. I am very pleased with the results of the contact, as I get paid once a month now, with my pension instead of every other week prior to my retirement.

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    Response from Freedom Debt Relief

    Thank you, Nancy, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

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    StaffTransparency

    Reviewed Aug. 4, 2021

    We have received updates and e-mails to let us know what is happening. We needed your help. Thank you. In the beginning, we spoke to Benjamin **. He explained the program very well. We were having a hardship and we decided to go with the program. Glad we did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, John! We cannot tell you how happy it makes us to hear about your experience! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 3, 2021

    They understood that I was going through a hardship and helped relieve my anxiety. It’s not any fun trying to stay on top when your finances are not flowing. They truly helped me. And now I’m stressed free. Thanks for hearing and helping with my situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Sandra, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedRates

    Reviewed Aug. 3, 2021

    My experience with Freedom Debt Relief has been rated five stars. I would recommend it to a close friend. The customer service was exceptional. All of my questions and concerns were answered promptly and accordingly. Should I require further information, I will not hesitate to ask.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Rose, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceFollow-Through

    Reviewed Aug. 3, 2021

    They are definitely reducing my debt as promised and have great customer service. Disenchanted with their fees as I realized as the process progressed that my creditors were offering me good settlements outside of Freedom without having to pay their fees.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Kathy. Please know that we do care about your concerns. We also understand that affordability is a huge factor when it comes to being successful in our program. We encourage you to remain focused on the end goal. Our responsibility to you is to make sure you get there. Please let us know how we can continue supporting your financial journey. Thank you for choosing Freedom Debt Relief as your guide.

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    Customer ServiceStaffRates

    Reviewed Aug. 3, 2021

    I am very happy and grateful for reaching a new debt settlement. It is a long road to becoming debt free, but having Freedom working with me and for me gives me confidence and peace of mind. The only reason I did not give an "Excellent" rate is because of the fact that there is difficulty maintaining communication.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Clara, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 3, 2021

    Customer service excellent. Staff very knowledgeable. Always available to answer questions. Client dashboard lets you know information regarding settlements and easy method to consent a negotiation. As long as you adhere to your dedicated amount they take care of everything and you have peace of mind knowing your debt will be resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Annamarie, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 3, 2021

    You have done a lot to help me reduce my debt! I appreciate all that you have done! You have a lot of people that have been nice and have listened to my problems! I think that through you I have become more responsible! You are a lifesaver! Cannot thank you enough! I wish there were more companies like you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Aug. 3, 2021

    I did. Recommend to my daughter and she did use the services. This service have really help me improve my credit score and how to make payments on time. It is a very helpful and communicative company that you can trust with your money and you will have peace of mind that all of your creditors will be taken care of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Felicia! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Reviewed Aug. 3, 2021

    I am really happy with the service. I am very confident that I will be debt free. Thanks to FDR. They are doing really good job. I definitely recommend to my friends and family. They are really good with it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sharmili, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    StaffHonesty & Transparency

    Reviewed Aug. 3, 2021

    I am very happy so Far with the Process. However, the Settle Fees that are additional to the Payoff Amount of the Settle that is Reached is a little Misleading. I understand I am paying less ultimately, but don't list the Settled Amount without Additionally Adding it with the Settlement Fee. It's misleading and not Accurate. My Credit Score has Suffered A lot, but understand it's necessary for the End Game.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Andrew, for taking the time to leave us a review! Rest assured our negotiations team takes pride in making sure they meet our clients' goals of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Aug. 3, 2021

    Troy would not provide his last name, made me uneasy with discussing my financial situation. I guess it’s your policy? Moreover, there’s a debt that has been negotiated supposedly, but he would not tell me the offer?? Strange, I’ve been informed on my other cases.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lou, we're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. A member of our team will be reaching out to you shortly. Thank you for being a valued client of Freedom Debt Relief!

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    Billing

    Reviewed Aug. 3, 2021

    I have been very pleased with the action that has taken part on my behalf. I don’t have to worry about having to pay all of that debt and I have been very pleased with Freedom and I would recommend Freedom Debt collection to anybody that is having problems paying their bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Margarita, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 2, 2021

    They are great to work with and I have had a great experience so far. I would recommend them to anyone I know. I have reduced my debt almost halfway..They make it easy to understand. There is also a handy dashboard to view your progress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Kimi, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Aug. 2, 2021

    Making calls to customer service has always been handled with all my concerns every step of the way. Each issue were always been resolved. They always gone the extra mile to provide what I needed and more. I appreciate the customer service team that Freedom Debt provides to their clients.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cynthia, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 2, 2021

    Doing great work. Keep up your good work so you can help more people in need of your help. Always stress how important it is keep your self within your means. Always have a good relationship with your clients. Always be upbeat about your job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Marilyn, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 1, 2021

    Very professional, friendly, and never made me feel like a failure for getting myself into this mess. Support given the entire time. I would recommend them to all my friends and family who need the help. Keep up the good job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Virginia! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedBilling

    Reviewed Aug. 1, 2021

    It's been 4 years that I began my journey with Freedom. They said it would be slow and steady but I kept with the program and never missed a payment. Here we are! The end of the journey and my debt is settled. I never felt so "free". They made good with their promise and got me out of debt. I promise you out there, they will do the same for you!.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Eliana, for taking the time to leave us a review! Our team takes pride in making sure our clients meet their goal of becoming debt-free and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 1, 2021

    The young lady who assisted me was kind and patient, allowing me to express my frustration. She stayed on the line and guided me through getting online and performing a thorough review of my account. It turned out that I had inputted my password improperly using my phone because I have fat fingers!.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Juliane, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Aug. 1, 2021

    Excellent program in becoming debt free. I have tried it on my own several times snd was successful but in back in the same situation. So when I foreseen that I was heading uphill again I decide to get help. I am glad I made that call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Sherrian! Thank you for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!

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    PriceStaffBilling

    Reviewed July 31, 2021

    Great program, has helped me tremendously reducing my debt. I was able to drastically reduced my debt and I am almost debt-free. My payments have been affordable and I enjoy the freedom to do other things, not only pay bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Abrahan! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 31, 2021

    I received a message and email about authorizing a settlement, and I had questions about the authorization. The lady on the phone answered all of my questions, and complimented me for doing a good job. It’s always nice to hear that I’m doing a good job. I just wish I could remember her name. She deserves a raise.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Melissa, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed July 31, 2021

    I have just made my first payment and I feel that I am in the right direction in getting my finances back on track. FDR representatives have been courteous and very informative. Positive vibes all around! I look forward to a better financial future!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Cicely, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffResolution

    Reviewed July 31, 2021

    Your customer service agent was unbelievably caring, helpful, and kind. I believe her name is Cynthia. She listened to my issues, was extremely empathic, and got me to the financial person who resolved my issue. Together they both helped lift a lot of weight off of my shoulders. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Kathy! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 31, 2021

    I had all my questions answered and problems resolved. Thanks again for all your help. Would definitely recommend FDR!!! They took a load off my shoulders with all my debt. I can breathe again. You can count on them!!! Thank you. Thank you. Thank you!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Adelina, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 31, 2021

    Working hard to repay debt and praying that this will be completed by 2023. It has been a training method for me to learn to keep my debt under control but have taken on the challenge and praying that it will be successful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Bernice, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Michael increased rating by 1 star.
    BillingTransparency
    After a positive interaction with Freedom Debt Relief, Michael increased their star rating.

    Original Review: July 31, 2021

    Updated on 10/20/2021: Happy with current negotiation with Avant. Still awaiting what other information that is needed. Hope other negotiations are as good. Will continue with payments to account. Have some additional letters from creditors to forward, some are already offering to settle.

    Original Review: Happy so far, have some relief from trying to figure out how to satisfy my credit card debts. I am resting easy, some very old debts more than 10 yrs old are cropping up from collection companies that bought the debts that no longer show on my credit report.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, thank you for taking the time to leave us a review! Our negotiations team works hard on resolving your debts and we'll be here for you every step along the way. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 30, 2021

    My good experience with Freedom Debt Relief is based on the following: they clearly explained the process and terms to me; they followed up and kept me informed regarding the status my enrolled accounts, and they were always available to answer my questions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Isa, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 30, 2021

    Representative was very nice and helpful. Answered all questions. Allowed me to vent my concerns. Let me know that I was free to contact her at any time I felt I needed to. Made me feel comfortable about my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Annie, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 30, 2021

    I really appreciate you so much because they help pay for debts. I hope will be successful for good credit. I will learn my lesson. I will stop used credit cards no more. Thanks help me very much! Excellent! Excellent! Excellent!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Colin! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 30, 2021

    Slowly but surely the debt is being paid down. Killing my credit score but it will take some time to turn around once things get paid. Hopefully, things will be better once more creditors get paid off. I'm almost there.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Chauncy, we appreciate you taking the time to leave us a review! Rest assured our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

    Customer ServiceContract & TermsSales & MarketingPricePunctuality & SpeedRefunds & PayoutsMaintenanceStaffBilling

    Reviewed July 30, 2021

    Let me begin with I don't blame FDR (Freedom Debt Relief) for the financial situation I got myself into. With that said if I could go back and do this again I would not go with FDR. I started this journey with FDR 4 years ago. The first two years were not too bad and they were saving me money with some pretty decent settlements. After the first two years things went downhill fast. It started to feel like FDR was not communicating with my remaining creditors. I don't think they have a very good process for keeping creditors at bay while they wait to negotiate a settlement.

    It wasn't long and I started getting court servers coming to my door to hand me lawsuits. My last 5 or 6 settlements were all lawsuits. When you are served a lawsuit FDR turns it over to NLLG to represent you. You are at the mercy of what they tell you and the law firm suing you pretty much sets the terms for the settlement. I was usually given two options. If you could afford to deposit more money to pay them off sooner they might give you a small break on the settlement amount. For the most part the settlements were about the same as what the balance was at the time of enrollment because the amount they would sue you for included charges that accrued during the two prior years.

    This is the point when I started realizing how much of a rip-off this was. I really can't tell you how FDR was coming up with the settlement fees but you would think if they didn't save you much the percentage they take would be much lower but it wasn't. If they can take the fees right away they will but if there isn't enough money in your account they add it to the monthly payments. FDR does not list this separately so when you total up the remaining amount owed on the accounts you have left, the amount is actually higher and you don't know what it is unless you call FDR and have them tell you.

    At that point there is no way to know if it's accurate or not. The fact that they only list the total settlement and not what's left to be paid on the fee makes it seem very shady. There is no way for you to track it so you are relying on what they tell you. One of their reps told me they are going to change that on the dashboard so you can track it. As of today that has not happened.

    But wait, it gets worse. They constantly tell you in their monthly emailed newsletters that you can call and increase your deposits to graduate early. Several months ago I made a one-time deposit to move up my graduation date. They happily took the money but my graduation date never changed. Now I have enough money in my account to completely pay off my last two settlements but I can't get FDR to pay them off. They tell me the settlement agreement has to stay as is including the upcoming payments and they can't just pay it off at once. In the meantime they say I have to continue my monthly payments of $1650. They claim they will adjust that amount if I call in each month until the original graduation date. It's obvious they want to keep charging the monthly fees for your account and fees for the monthly payments.

    I have called them 3 times in the last month trying to resolve this. The last time I called in I was very frustrated with the rep I was talking to. When I asked to speak with a manager I was put on hold 3 times while they tried to locate one. Eventually I was told they were all in a meeting and were not available. The rep assured me they would not tell me anything diff than he already had. I then asked him to take down my phone number (as if they don't have this in my account info) and have one of the managers call me back when they were available. He told me they were too busy to call me back today. Fabulous customer service from a company I have paid a lot of money to.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you, Mr. Greg, for taking the time to share your feedback with us. We also understand our program is not the end-all solution to debt relief. However, this does not dismiss the fact that supporting our clients' financial journeys will always be our top focus. Please know that the patience you've given while we work to resolve the enrolled balances is greatly valued. Also, your commitment and dedication to our process are what has contributed to your successes with us. Congratulations on the amazing progress you've made! Thank you for choosing Freedom Debt Relief to reach your financial goals.

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    Reviewed July 30, 2021

    Excellent service. Contact with agents professional and easy. Dashboard access easy to maneuver and keep up to date on account. Has relieved so much pressure from debtors. After the loss of my husband I felt like I was drowning but FDR was there and has continued to keep me informed and I see the progress on my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Sherry, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 30, 2021

    FDR has been a joy to work with. They've made more progress in a year than I ever expected. It's such a relief when the harassing phone calls are silenced once the FDR team takes over. I was terrified at first but have come to depend on my team for peace of mind & protection from creditors & collectors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rick, thank you for taking the time to leave us a review! We're elated to hear that you are pleased with our services and we'll always be right by your side! Please call us at 800-655-6303 to speak with Client Services if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 30, 2021

    I was struggling for awhile with the debts I had, and in a instant the worries and struggles I had slowly faded. Now I just need to complete the course and will be in great shape financially. In time it will all work out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Samuel, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed July 30, 2021

    I lost my job and continued to maintain my payments but when it got harder they helped me and came up with an amazing alternative. A lot of companies are not as caring and empathetic. The epidemic hurt a lot of people. So blessed to be in this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Antionette, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 30, 2021

    Truly enjoy knowing I was able to get approved Cory ** has been such a huge help And has lifted a lot of weight off my shoulders. This has been the best decision I’ve made truly! I will be recommending not only him but this company to other, THANK YOU!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Bridget, we appreciate your feedback regarding your experience! We're elated to be able to assist you along your debt-free journey and we'll always have your back! Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceOnline & AppStaffEase of Use

    Reviewed July 30, 2021

    For the first time ever I feel good about my financial situation!! Very helpful, easy plan to follow, great communication! Website is very easy to use and helpful! No judgment and complete understanding of my situation and how to help! Best decision I ever made!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Robyn, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 30, 2021

    Dashboard is confusing. Program taking longer than explained. Hoping to “graduate” in November to improve my credit score. It was explained to me that my score would fall before improving but it has been a much slower process than anticipated.

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    StaffBilling

    Reviewed July 30, 2021

    I contacted debt relief because I had experienced an emergency which took more from my budget than I planned for leaving me very, very tight for the month of August. They were very friendly and helpful in providing a payment lowering for the month.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Sharon, for taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 30, 2021

    I contacted Freedom Debt Relief because I had a question about my credit report. The associate that I spoke with was professional, knowledgeable and polite. My inquiry was addressed and all my questions were answered. So far all my interactions with this company have been positive.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Rafael! Thank you for taking the time to leave us a review! Our team takes pride in supporting our clients throughout the process and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 30, 2021

    I called wanting to know what the pay off was and the lady who answered was a big help. She was very kind and knowledgeable and now I know what my pay off is. Thank you to her for being so quick and helpful and knowledgeable.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cory, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 30, 2021

    I was unsure Of what to do when hand delivered a legal summons so I contacted them and was walked thru how to upload and told legal would reach out to me. The gentleman was so kind and polite to help me with another issue I had with a card number that I didn't have all in there.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Terri, thank you for taking the time to leave us a review! We're elated to be able to assist you throughout your debt-free journey and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 30, 2021

    My deduction is too high, I can't live on SS, need more monthly money, I really don't care if it takes a little longer to pay off my debt. Otherwise I'll have to resort

    to chapter 13... Thank you for helping, this make take quite some time to resolve,.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Marilyn, for taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 29, 2021

    Freedom Debt Relief have been a great help and friendly. It help me to solve my finances problem with hardly no problem. If I had a problem I`ll give them a call and before I get off the phone they make sure the problem is solve and that I am satisfy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, William! Thank you for taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed July 29, 2021

    I was informed that I needed to make a payment to my dedicated account. At that time I did not have the funds to deposit. So I declined the offer because the lack of funds. The person who answered the call was very understanding and very helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Susan, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance Thank you for choosing Freedom Debt Relief!

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    BillingHonesty & Transparency

    Reviewed July 29, 2021

    I appreciated the accuracy and thoroughness and the honesty of this program. My enrolled debt will be paid, and my payments to the program are the same each month. I especially appreciated receiving Freedom's contact information I was able to enter online with my creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, GurumeetKaur! We appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 29, 2021

    The client specialist are helpful in what your questions are. But I’m just stress with my creditors because I don’t really know if they are aware that I am enrolled with FDR and I did not know it takes how many months to start negotiating the settlement but now I’m beginning to understand about the program and I’m praying that help is on the way as soon as possible. Appreciate any help you can give me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Priscila! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 29, 2021

    I am very happy to see that my accounts are being taken of and that 4 of them have been paid off. Thank you for helping me rebuild my credit and making me feel comfortable with your company. I would recommend your company to my family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ilyssa, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 29, 2021

    I had the most pleasant customer care associate that walked me through each and every step. Had a patient and understanding along with a voice that just combed what I thought would be a hard phone call into just telling me everything I needed to know the dates I needed to know and how to get back on track so kudos to this customer care associate. She is phenomenal and you’re lucky to have her.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Kelly! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 29, 2021

    FDR has done exactly what they said they would. We have almost resolved all our debts and they saved us from enduring a very difficult struggle had they not been there. We are extremely grateful and so happy to have our debts resolved. Thank You!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    William, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 29, 2021

    Customer service was great, very knowledgeable and helpful. I was very satisfied with the answers I was given. I would definitely recommend this service to my friends and family. Thank you for all your professionalism, time and service in helping us get our debt in order and it was very easy to get started.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    James, we appreciate you taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 29, 2021

    Freedom Debt has resolved many of our debts with only a few left to go. Very accommodating and friendly when I need to call with a question. We are very satisfied with our decision to have Freedom Debt Relief negotiate delicate debt concerns for us. Thank you!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lynda, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaff

    Reviewed July 29, 2021

    I called to get an understanding of my account as it pertain to McCarthy law handling my case. Did not get answers to my questions. The so called settlement will cost more than the original debt. Maybe McCarthy should do better or withdraw their so-called help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you for sharing your valuable feedback with us, Ms. Denise. It's disappointing to hear you feel your questions were not answered when speaking with us. Supporting our clients at every stage of our program remains our top focus. We actually guarantee our clients they will not pay more than what was enrolled in our program. With that being said, we are confident that our negotiators are making their greatest efforts in obtaining the best agreements possible. We welcome any questions you may have regarding your account. Client Services is available 7 days a week to support your financial journey. Thank you for choosing Freedom Debt Relief as your financial solution.

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    Staff

    Reviewed July 29, 2021

    Great service so far. First time experience doing a debt relief program. Definitely something new for me. Y'all have made everything in the process easy to understand. I look forward to all the things concerning this process and completing it successfully. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Nelda, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed July 29, 2021

    The program is helpful. Freedom Debt Relief was able to explain it pretty clearly. It would be able to help me set up some sort of payment to pay off my debt. I pay into it until it’s paid off. My experience with that was pretty good. I am able to pay an amount every month that I'm with them. I'm very comfortable with them. Also, they are able to help me resolve any of my issues. My mountain of debt has gotten smaller.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, James, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 28, 2021

    I believe that you have a great team. All my answers were answered very easy. My friend recommended me to you guys and now I'm glad I'm in this program and would highly recommend to someone else who is struggling with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Eduardo, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed July 28, 2021

    I thought a bill was in the program, but I somehow overlooked it. The agent verified that and helped me with the submission to get it added for consideration. She was very polite and professional. I always get great assistance when I call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Saundra! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. We look forward to your brighter financial future and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 28, 2021

    They answer my questions very thoroughly and very politely. It's taking longer than they said it would take to get rid of my debt but all in all, they're doing a good job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Anna! Thank you for taking the time to leave us a review. We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 27, 2021

    They have been very helpful, and very informative regarding upcoming debts. I am very happy with their negotiations so far. The convenience of changing my deposits if I want. Would recommend my friends and family in a heartbeat. Very happy so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Diane, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 27, 2021

    The professional was helpful and supportive, and did a great follow up to be sure I was on the right track. I felt as if they were strongly on my side, and it was never less than comfortable for me. Great work!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Michael, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 27, 2021

    I will recommend friends and Relatives to call FDR as soon as they can. Henry ** thanks a lot for everything. Now as a customer I’ll be the happiest man in the world when I resolve my debt and graduate. Thanks again Henry.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Henry! Thank you for taking the time to leave us a review. We're elated to hear about your experience throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 27, 2021

    They were understanding of what the problem was and how I got in that situation. Also, they were willing to work with me on a solution that was manageable and that didn't put me in a total bind at the time. I found it to be a very smooth process with Freedom. I missed one debt that I should have included in the initial package and I very easily enrolled that into the package. That was six months into the process and it didn't have a detrimental effect on the total solution.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, James, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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