Freedom Debt Relief Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
A link has directed you to this review. Its location on this page may change next time you visit.
Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Sept. 10, 2021
I am happy that I found Freedom Debt Relief. Their representatives have been cordial as well as helpful in all my situations. I appreciate that the wait time for consultation has been minimal. I will suggest to others. If I need them again, I hope to count on their help. Thank you.
Audrey
Thank you for your lovely feedback, Audrey! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
They have been very efficient in resolving my debts. I have told all my friends to consider them to resolve their debt issues. They have kept me informed on all proceedings and kept me abreast prior to resolving all issues.
Thank you for your thoughtful review, Menaris.We continue to inform our clients throughout the financial journey. We care and look forward to your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
I really enjoyed the way the representative was well qualified professional and had all the details planned out for me and a timeline. The process was so much simpler and well put and a lot easier to understand, that I actually read all the way to the end of the plan for my debt relief. I would gladly recommend.
It is rewarding to hear such great feedback about our Client Services team, Michelle. We are open to show you all the facts so you may make an informed decision. We are thrilled to serve you and be part of your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I am very happy with what you have done for me. You have done a lot better than I could do by myself.. You did very well on getting my debt down. I don't know what else to say only that I would tell anyone who needs debt relief to come to you.
Thank you for taking the time to share with us, Susan. We aim to get the best settlement to help you save money and time. We are thrilled to see your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
While speaking to the associate, she She referred to me by a totally different name that was not even close to mine. This caused me concern that she had the correct account brought up on the screen. She went on to explain that she had been typing an email up to a different client at the same time she was talking to me and Just said the wrong name by mistake. This was most disturbing. I had her reverify that she had my account on the screen and not the other client's.
I have worked tele customer service for 8 years myself. My focus while on the phone with a client was always to the client at hand. Luckily this mistake wasn't costly that we know of. But this left me with a very bad feeling that my time as your client isn't important enough to spend a few minutes focusing on my needs as your customer. I understand she probably has a large workload, but I feel additional training in time management and customer focusing skills should be reemphasized, especially to this associate. This is the first time I have called in and had an experience like this. I hope it doesn't become a ongoing issue in the future.
Reviewed Sept. 10, 2021
I can't remember her name but she was kind, patient and answered all of my concerns. She listened to me, she went over things I didn't understand, it was a great experience, I feel like I made the right decision going to Freedom.
We appreciate you sharing with us today, Eric. We are thrilled to serve you and support you in your financial situation. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
Help me to get off of debt. I'm thankful that you guys are helping me a lot. I appreciate it and hope you guys report it to the Credit bureau and help me to get a good credit score so I can buy a house and car.
Marvin, thank you for sharing. We do not report any details to the credit bureau however as you resolve your debt and over time your record should improve. Our aim is to help resolve your debt. Once that has taken place you are in better shape to invest in rebuilding. We need to take a step back before we can explore into financial success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I am pleased with the service I receive, however I do not give advice to anyone. I will be so happy when my debt is completely paid off. Thank you for your help with my problem. Your staff is very helpful and they keep me updated on my place as far as how close to how I am on my freedom of debt I am on.
Thank you for taking the time to share with us, Esther. We are thrilled to be part of your journey. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
I am very satisfied and thankful for FDR. The customer service has been amazing and friendly. I have recommended FDR to several people. FDR has been very responsive and notified us of changes happening. It is easy to accept offers.
We appreciate you sharing with us today, Tamra. We aim to serve our clients and provide them with quality customer care. We are here every step of the way to support your financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I have been the program for about 2 years now and it has really made my life easier and worry free. Customer service is always a phone call away and always assist with any questions or concerns. I'm so thankful to have found this program. I have had two debts resolved and soon to have 2 more completed. If you're second guessing this program, DON'T. Go for it.
Thank you for taking the time to share with us, Roneshia. We are here ready to support and address your needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I am extremely glad that I worked with Freedom Debt Relief to resolve my debt. It honestly took less time than I thought and I am happy to see my credit score start to rise. I have already recommended this to my friends.
We appreciate you sharing with us today, Benjamin. We aim to fight for the best settlement to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
So far; coming to the end of year two; has been a big relief…Just experiencing how FDR has everything under control, & I don’t have to worry, is a huge relief for me! I know doing my part; helps you do your part professionally & in my best interest! Thank you!
Cynthia, we are over the moon to receive such stunning feedback! Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Sept. 10, 2021
Yes I have been with this company for a while and they always are nice and friendly and very helpful. I'm just waiting on a call from some important papers I fax in last week. Thank you for helping me.
We really appreciate your comments in regards to your debt relief program, Betty. We are thrilled to serve you and assist you. Please give us a call to address any questions you might have regarding your paperwork. Please call us at 800-655-6303 thank you for choosing Freedom Debt Relief.
Reviewed Sept. 10, 2021
The reps of FDR were very good and informative. They did very well. I had a lot of questions and they answered them well. Somebody was always there to help me out no matter what time.
Thank you for taking the time to share with us, Diane. We listen to our clients and find the best solution to address their needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 9, 2021
Fredon Relief change my life for the better! Now my credit is great and I was able to purchase a new vehicle. Everything went smooth during the 3 years I was in the program. Their services are excellent. No complaints at all. Will definitely recommended to anyone.
Allen, thank you for allowing us to serve you. We are appreciated of your survey and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 9, 2021
Was at my wit's end trying to find help. When I was told, "We can help" it was such a load off. I now see light at the end of the tunnel and can start saving for my future again. Thanks to the whole team.
Jeff, thank you for the kind review. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 9, 2021
Freedom was an easy choice. The people are great to work with and they make it affordable for you. This was a piece if cake. I thought I would be in debt forever, or that it would be almost unaffordable payments, man was I wrong. I totally recommend freedom to anyone considering a debt relief program.
Julie, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
Freedom has taken away all my stress of figuring out how to pay my bills and still have enough to live comfortably. I was drowning in debt and sinking fast with nowhere to go but now I can see light at the end of the tunnel.
Thank you for your thoughtful review, Cynthia. We are thrilled to serve you and help you with your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
It is not an easy decision to enter in to a debt consolidation program, at least it wasn't for me. I had so many concerns and questions and was terrified of even MORE pushy calls and emails about my debts (as if the creditors weren't enough, some consolidation firms were so aggressive)! Freedom Debt Relief has been a relief from the beginning. My initial conversations were helpful, full of good information, and never ONCE pushy or aggressive. The process to begin was reasonably simple and easy to complete, and there was never a point where I felt like a question was unanswered or a process unexplained. Making payments to my dedicated account is automated and I don't have to think about it. Frustrating, scary conversations between me and creditors ceased and were handled by FDR. My dashboard is easy to access, read, and manage. Communication is only as frequent as it needs to be and always incredibly informative.
I optioned to have the additional support from National Litigation Law Group (NLLG) that FDR offered for legal issues (in the event a creditor attempts to sue and/or garnish wages) and that has been WELL worth it! Being served documents by a creditor during my program was frightening, but NLLG handled everything and the outcome was better than I could have hoped. Wanna know how your credit might be impacted? It'll hurt for a bit. However, I'm halfway through my program and have rebuilt my credit score to the mid 600s already. It's only going to get better from here if I keep doing the work! Life circumstances and poor decisions led to my debt predicament, but with Freedom Debt Relief, I can see the bright light at the end of the tunnel!
It is rewarding to hear such great feedback about our Client Services team, Heidi. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
This is a Wonderful program. It helped me to stay on course. By organizing my bills I have been able to get back on track with my life. I am eternal grateful for this program because it has really helped me to enjoy life and travel without worrying about bills and how I am going to keep up.
Thank you for taking the time to share with us, Charles. We aim to support our client's financial situation, thank you for allowing us to serve you and support your needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 9, 2021
Thanks. Hope to finish with the program in the next 3 months. Thanks. I need to better my credit score and to take charge of my finances. At the moment the money I send every month is a sacrifice that will pay off soon.
Hello, Gonzalo! We're elated to be able to assist you along your debt-free journey! We cannot wait for your brighter financial future and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
Very professional, understanding staff, I'm very happy with the service this company provides, Thank you, helping me on this journey to get my financial back to normal, believe me after this, I have learned my lesson and will be very careful with my future financial, Once again Thank you for your company's support and professionalism.
Hello, Anthony! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
Yes I would definitely recommend to everyone. I have nothing but good things to say about Freedom Debt Relief. They have been very helpful every time I have called them. They are very friendly and nice over the phone. I have nothing but good things to say about them.
Thank you, Shelley, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Releif!
Reviewed Sept. 9, 2021
All my credit worries are solved in a timely manner. Communications was helpful & gave me confidence with the job done. All my questions and doubts are answered. Gave me the convenience & trust that I can contact the service department always when I needed to.
Lourdes, thank you for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
I do like the program itself. The settlements I have received so far have been awesome. Also, when I speak to a rep on the phone they are always very nice and helpful. I also like the text option for settlements and other updates. However, I do not like your website. I get errors all the time when trying to submit payments. One time I was charged 5 times due to errors on your site and was not assisted at all by customer service (which is unusual). And was out $150! And then I've had other times where a payment said it went through and then it did not.
I also do not like the fact that if I do want to make an extra payment I can't submit it for the same day or even for the next day. The calendar does not allow it. It's always Monday and Fridays it seems. The site is also difficult to navigate and notifications do not update. I still have a notification from July 31, 2021 that will not go away. I really wish FDR would create a mobile app, but I fear I'd have the same issues I have with the website.
Thank you, Amanda, for your feedback regarding the program! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. We'll always be right by your side and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
I had crippling debt. FDR has helped me negotiate down to at least half or more of the overall debt and made my life financially manageable. Now I just need to repair my credit score. Slow and steady wins the race.
We appreciate you sharing with us today, Patrick. We are thrilled to hear about your success. Thank you for allowing us to serve you and help with your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
Have a mediation in court on Sept 13, and I have heard nothing about them representing me. More so upset with the response from McCarthy Law than the representative I spoke with today. I have called four times about this with no positive answer.
Joe, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out.
Reviewed Sept. 8, 2021
Customer service set up of the Dashboard was excellent and easy to follow; good explanation of FDR from Debt Consultant, Michele **; liked examples of how to respond to creditors when you are called; feedback from customer service on any questions.
Thank you, Edna, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 8, 2021
In these uncertain times Freedom Debt Relief was able to settle my debt fairly and in a timely manner. The collection calls stopped & you have access to legal representation. I would recommend their services to anyone who has experienced economic hardships and doesn't want to file bankruptcy.
Thank you for your thoughtful review, Candy. We are thrilled to serve you and see your success. We look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 8, 2021
I would definitely recommend Freedom Debt Relief to anyone who needs assistance with credit card debt. You guys worked with me and for me to get my debts reduced and paid off. Easy to apply and easy to work with. I am extremely please with the service and outcomes that I received. Thank you for helping me get back on track with my finances.
Thank you for taking the time to share with us, Darlene. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Sept. 8, 2021
Updated on 9/14/2021: No my call was not satisfactory. No my question was not answered. My experience with Freedom Debt Relief is Bad. Really Bad!!!! There is no trust. No experienced representative has reached out to me. When you get a judgment against you, you're on your own. I had to call the debt collector today. The one I was told was in negotiations, but was Not. Do you have 17,000 dollars I can have? Because that is what they would like to have.
When I started in this a year and two months ago, I was told to deposit money every month. I was told the amount that was needed to get me debt free. I up that monthly amount. I added more to it when I could. And lawsuits started coming. Some was negotiated. Then I was told it was my fault because there was not enough money in my account to settle this lawsuit. Even though I deposit the amount every month that I was told to do, and more. Now where do I get the money to pay this judgment and freedom? You need to change your name. Too more debt not relief!!!. Please do your homework check out things before you jump. I do not want anyone to have to go through what I am. Be safe.
Original review: I just left the court room with a judgment against me. Something Freedom Debt Relief said their Lawyers was on. I am in judgment for 17,000 dollars. I have two accounts that are in settlements. But they are going to take me to court. One is paid off. So someone or all in freedom debt relief, does not know what they are doing. They have a settlement fee percentage of 21.25%. Now do I pay all of that plus the 17,000 I owe discover??? Be careful before going with these people.
Barbara, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out.
Reviewed Sept. 8, 2021
The company was explained in detail. I was not pressured to put monies in my account before being accepted. My credit score was reviewed with me and it was explained how to improve it. I was interviewed by phone to explain any concerns that I may have, etc.
Sadie, thank you for allowing us to serve you. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 8, 2021
There was too long of time to settle the last debt which required me to deposit more money than was needed to close this account. All in all I'm satisfied with the program. Thank you for giving me the opportunity to resolve all my debts.
We appreciate you sharing with us today, Gleen. We are thrilled to hear about your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 8, 2021
This is a first time posting. Experience so far has been pretty good to understand. Program is easy to follow and really does accommodate any type of donation you put toward your success no matter how slow.
We appreciate you sharing with us today, Timothy. We are thrilled to serve you and assist you in your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 8, 2021
The reps at Freedom Debt Relief have all been friendly. I've been working with them for probably three years and things are getting paid off. But at first, they told me that I'd be done in four years. It seems though that every year, they keep adding years to it so it looks like I still have three years.
Thank you for your thoughtful review, Kristen. We value our interactions with our clients. We connect and find solutions to help them have the best possible experience. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 8, 2021
Signing up with Freedom Debt Relief has been such a blessing. We went from paying approximately $800 a month on credit card bills to a much more manageable $340 a month. Now I can pay my mortgage on time every single month!!!
It is rewarding to hear such great feedback about our Client Services team, Shari. We are so pleased to hear about your success. We look forward to your savings and the success that comes when being part of our family. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 7, 2021
They have knowledge of which companies will be the hardest to work with. For example, Discover. I did everything they wanted and still they could resolve the my Discover account on time. This cause a judgment from Discover to be approved by the courts and is not on my record. Because of this, I lost my apartment. Had a known, I never would have used them for my debt relief.
Britney, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out.
Reviewed Sept. 7, 2021
Very easy to work with! And a easy system to follow! Follow up is short and easy to understand. The plan is easy to follow and the info provided makes easy and clear!! People are friendly and helpful. The plan seems to work!!
Amazing feedback, John! We are thrilled you have taken the first step to resolve your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 7, 2021
I had never used this type of service before but I am glad they were there to help my family get out of dept. I would, and do, recommend them to all my friends and family. They were a great help in explaining what is to happen and true to their word. I cannot thank them enough.
Michael, we are thrilled you took the first step to resolve your debt. We are honored to serve you and be part of your financial journey. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 7, 2021
FDR had a good program. The process was very easy to do and they kept me well informed. The representatives were very understandable, gracious, and kind.
Customer satisfaction is our number one pursuit, Judy. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Sept. 6, 2021
I was wary about this but being desperate with nowhere to go we called. Thank god we did. Our debt is slowly going down at a fraction of the amount owed. Yes there are fees but no one works for nothing. And it does not go away overnight. Their association with National Litigation Group, a lawyer service priced at a real bargain. They swing into action and go to court for you. Their strategy is not very clear but you do get the point over time. We are on a four year program with over two years already in. Looking for the day we are debt free.
Thank you for taking the time to share with us, Michael. We are thrilled to serve you and look forward to your future success. Our program helps clients by negotiating settlements on their behalf with their creditors and helps them settle their debt for less than they owe. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 6, 2021
I had a very good experience with Freedom debt relief,from the beginning of the account all the way to the end. All the persons that I talked were very nice and helpful. Thank you for all your help. I will recommend this program from this company to anyone.
Thank you, Modesto, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 6, 2021
It's that weight off your shoulder that they provide and a great plan to pay back your debt the right way knowing they are at the helm steering you towards the freedom you are struggling to get to... Helpful, kind and understanding is most important to them. In the long run you will feel much better to go on with life. Thank you Freedom Debt Relief, you saved my life....
Thank you, Patricia, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please be sure to call us at 800-655-6303 if you have any questions regarding your program. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 6, 2021
Best decision I ever made. I just wish I would have done it a lot sooner. I can't wait to pay off all my debt. David was really great and explained everything in great detail. I would really recommend you try it.
Hello, Cynthia! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 6, 2021
This company provides a much needed service and they do an excellent job. Everyone I had contact with was very knowledgeable and very friendly and easy to talk with. I would highly recommend them to anyone who needs the service you provide.
We appreciate you sharing with us today, Judy. We aim to be the best and serve with the best foot forward. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 6, 2021
I had two accounts with balances and one of them had a pretty large balance. Freedom Debt Relief set me up to pay them so much a month. That way, the creditors kept them from calling and bugging me. After I got set up, I haven’t corresponded with them that much. I'll call once in a while and they'll send me mail to look over so I'm pleased with the way they work. They’ve paid off one. But we haven't got enough money saved up yet to pay the big one. Nonetheless, working with FDR is a big relief to have that off my mind.
Thank you for your thoughtful review, Carolyn. We fight hard to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 6, 2021
Freedom seemed to be the better company from what I read. My experience with them has been great so far. They've been helping me to get back on my feet again. When I had concerns, I called and talked to them. I always got somebody and they always understood me. I had some issues because I lost my job last year due to COVID and I had to modify my deposits. I've still been continuing to put money into the program and Freedom has worked with me.
We appreciate you sharing with us today, Marty. Continue to keep us informed if you have any concerns so that we can provide quality care. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2021
Customer support agent was very helpful. However - the reason that I needed to call support -was that there is a bug in your website (since last month) which prevents users from being able to add additional deposits to accounts.
Thank you, Edwina, for your honest feedback! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. We're elated that we were able to assist you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2021
This program is supposed to help and the women I spoke to didn't seem to listen. I don't know way I need to pay triple the amount of my payout when I'm about to be sued for a credit card. If they sue me they're going to garnish my wages. I have son and can't afford a lawsuit.
Thank you, Leah, for taking the time to leave us a review! We're sorry to hear about your experience with our team. We want nothing more than to assist you every time you call in for assistance. We'll always have your back. Please call us at 800-655-6303 to speak with Client Services if you have further questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2021
FDR is helpful and very informative about the help they can give you. Truly worth it. They go over everything step by step on the phone plus send you typed documents. They also check on you with phone calls and make sure you understand and answer any questions. They make you feel secure.
Thank you for taking the time to share with us, Teresa. We aim to serve and provide quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 5, 2021
At first, I was a bit concerned. But there is a method to all that seems crazy. It is well worth it and now I’m on my way to peace of mind again. The people are knowledgeable and very supportive. They do exactly what they say they will. Their guidance and step by step methods helped me resolve all my credit card debt. I’m very grateful.
Ana, we appreciate you sharing with us today. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 5, 2021
Freedom Debt Relief told me the amount for the payment plan and they said that I could agree or not agree when they resolve the debt. I could have done it on my own if I knew they would have talked to me. But I'm not going to complain. They helped me and I was pretty comfortable with them.
Thank you, Tonya, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2021
Thank you guys. I love talking to you. You resolved my issues and answered all my questions. You guys are amazing. I trust you so much. Thank for doing your job. GOD bless you all and more power. I don't know what else to say because a simple great and describe you guys very well.
Hello, Donna! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2021
FDR is too worried about their fees and put that before the Client's concerns or client's bills. Therefore client's Bills are going into judgement. The client is having to do the contacts instead of FDR..plus my graduation date has changed number of times.
Hello, Wanda. Please know that we do care about your concerns. We also understand that affordability is a huge factor when it comes to being successful in our program. We encourage you to remain focused on the end goal. Our responsibility to you is to make sure you get there. Call us at 800-655-6303 if you need any assistance. Please let us know how we can continue supporting your financial journey. Thank you for choosing Freedom Debt Relief as your guide.
Reviewed Sept. 4, 2021
I appreciate the assistance I received from Paloma. A+ Customer Service. More companies need to listen to the needs of their Customers. It’s great to know that there is still a handful of committed employees willing to provide help when and where needed.
Joaquin, thank you for reaching out. We are thrilled to serve you and support you in your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2021
I entered the program with a large debt and creditors calling. FDR handled everything. When I lost my job and was unable to pay the full amount each month for a while, they worked with me. My plan was delayed a little, but they made it work. I’m almost to the end and definitely recommend them.
Thank you, Kimberly, for taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2021
Freedom Debt has been very helpful in helping us to pay off over $60,000.00 of debt, in a relatively short amount of time. It does take patience and a willingness to deal with each creditor initially. But the harassing phone calls stop once you get into the program. We would highly recommend Freedom Debt.
Hello, Pamela! We appreciate you taking the time to leave us a review! We're elated to hear about your experience throughout the program! Our team will always be right by your side and if you have any questions, please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2021
Agents are very "smooth" talkers and convince you to sign up but getting into the program and all the fees, and the fact that I was paying off my debt, I really wish I had not signed up in the first place. It is very deceiving and would not recommend it to anyone who is making regular payments. Just keep making your payments and clear your debt on your own because in this program, you ruin your credit reputation too. And in order to clear your debt faster they ask if you increase your deposit. Taking from retirement fund and cashing in partial life insurance policy, I'm no better off, in fact worse off, than I was before. DO NOT ENROLL IF YOU TRULY DON'T HAVE TO!
Hello, Beverly. Please know that we do care about your concerns. We also understand that affordability is a huge factor when it comes to being successful in our program. We encourage you to remain focused on the end goal. Our responsibility to you is to make sure you get there. Please let us know how we can continue supporting your financial journey. Thank you for choosing Freedom Debt Relief as your guide.
Reviewed Sept. 4, 2021
Since day one they have been helping me reduce and pay off my credit. I am so happy that I am with them and glad to be working towards becoming debt free. They are always courteous, polite and efficient. They will help you become debt free.
Cynthia, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 4, 2021
Program was ok. Just don't like that I am paying thousands of dollars more because they continuously pushed my pay of date back further and further. They continued to not negotiate with creditors so my balance kept getting higher and the amount settled became higher as well.
Thank you, Jason, for taking the time to leave us a review! Rest assured our negotiations team takes pride in making sure we meet our clients goals of becoming debt-free. We want nothing more than for you to gain financial success from our program and we'll always be right by your side. Please call us at 800-655-6303 to speak with Client Services regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 4, 2021
The person who spoke to me was thorough, explained everything and had good reputation from what I could find. Freedom Debt Relief was very flexible. Both my wife and I are disabled and our payments were kept to a manageable level for us. If it wasn't for that, we would have had problems.
Hello, Lawrence! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're elated to be able to assist you along your debt-free journey. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
Everything went according to plan. If you have financial issues they can help and set your mind at ease. They stay in contact with to keep you on track. Very professional, polite and make you feel as though everything will work out.
Thank you, Teresa, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
FDR are the best I know. They are friendly and understanding. FDR are easy to talk to. You can ask FDR anything and they are ready to give you an answer. They are like talking to family members. FDR is wonderful. Thank you FDR!
Hello, Stella! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
Needed info and was helped by a very nice man who was able to help me quickly and completely. No transfers! Not happy with the amount of the pay-off though as it is more than what we began with and that's confusing!
Thank you, Joseph, for taking the time to leave us a review! We're elated to assist you throughout your financial journey and we'll always have your back. Please call us at 800-655-6303 if you need any assistance! We're always ready to assist. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
I thought they done a great job working with me. They have always been very helpful. I am always able to contact them about taking care of my affairs. They have been very beneficial for taking care of my affairs
Hello, Thurman! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
I can see the light at the end of the tunnel. This is a great company that will work with you through. They handle the creditors, all you have to do is make your payments and watch your debt disappear
Hello, Tawnya! We appreciate you taking the time to leave us a review! We're elated to hear that you are pleased with your progress thus far and we'll always have your back! We are always here to assist you and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
I was happy with FDR until I got sued by Discover - that was a harrowing experience - I spent many sleepless nights worrying about that and it was such a hassle getting all the paperwork to them and getting it all notarized etc.
Hello, Bonnie. Thank you for taking the time to leave us a review! We're so sorry to hear about your experience. We never intend for our clients to have a poor experience. We understand that it can be overwhelming when creditors choose to proceed with further collections. We're always here to assist you and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
So far, I have been pleased with how my debt is being handled and, the settlement.. I wouldn’t hesitate to recommend them to others in my situation.. When my husband passed away suddenly, my income dropped drastically.. I saw an advertisement for Freedom Debt Relief and contacted them.. They have guided me through the process.. They were very helpful and considerate..
Thank you, Jerrie, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
I'm very Happy with your company. It helped me to get all my bills take care of in a short time. I would tell everyone I see that needs help with help on Bill problem to call you for help with your Financial problem.
Hello, Robert! We appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
I'm satisfied with Freedom Debt Relief. They did good. I don't agree that they have stretched out this thing for so long, but I understand they're only gonna do what the account allows them to do. I've got two accounts that they haven't even touched yet. Those people are still calling me and threatening to sue me, but that's okay. I've told every single one of them that it doesn't make any difference. But now, they're not calling me and they're not selling my case to anybody else. It's just they still, on occasion, send me an email or call me and remind me that I owe them or they're taking me to court, and I turn it over to FDR or I just tell them, "Just call them in Arizona."
I have had to ask Freedom for help on occasion to maybe push a payment ahead a little bit or not to take the money out quite yet. A couple of times, they threatened my ability to be in the program, but then, if I asked them if they could wait just a couple weeks, they usually do. I'm hoping that by the end of the year, a business that I'm involved with is going to launch and it'll help me pay for everything. A couple of years ago, they had a deal where they had a girl that called me and she sounded more like a salesperson than trying to help me, and this was when they were going to do that loan thing. She was very impersonable and I didn't trust her. But the guy that helped me get it started did a good job. We added a couple other bills, and they jacked up the price by $100 a month. But so far, I'm able to do it.
Thank you, Jerry, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey. We take pride in making sure our clients are supported every step along the way and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 3, 2021
Freedom Debt Relief is not what I thought it was. I asked if they would be working with the creditors, which they are, and that the bills would get settled faster than it did and I’d be paying a lump sum on the bills. But it didn’t turn out that way. They go on for a long time and then Freedom Debt Relief gets a big hunk before it goes to the bill. My husband wanted to get out but since I had signed up, I went on, so it's gonna be alright. That's on my part. I didn't understand. The reps are nice and I have no problem with them.
Thank you, Maggie, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. We never intend to disappoint our clients. Please be sure to log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
UPDATED 03/30/2022: Thank you for your continued success in helping me get out of debt. Yes, I would recommend this service to a friend. Having worked with this business has taken loads of concern off my mind. Thank you so much for all considerations in this matter.
ORIGINAL REVIEW: I am just getting started with FDR. But so far, I am very well pleased. My initial contact was with Andrew **. He was very knowledgeable about the program. He explained in details what to expect. I am supposed to make my first deposit on September 7th. I have money just waiting to be drafted. I have set up on-line to be able to follow my progress. I am so looking forward to seeing this thru.
Shirley, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
Freedom did a great job with my debt load. Will recommend to other folks also they need help in their debt. Would continue in the future if I ever get back to debt problems for freedom to help me out. Thank you again in my past experience.
Thank you, Eduardo, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
I’m loving every minute of this program. They check in on you and they just take the time to walk you through everything and they are super helpful. Just follow the program and you’ll be debt FREE!! I’m excited for my journey.
Hello, Stephanie! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
I’m not happy with the service was provided according to my contract. I end up paying more money than I owed. The customer service are very poor giving information to their clients. I will not recommend anyone to your service.
Reviewed Sept. 2, 2021
They have been very helpful for me and my wife. They are great to talk to over the phone, and are always ready to help you with any issues you might have. Great customer service and they offer a very transparent, detailed plan for how your debt is going to be paid off.
Hello, Per! We appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back! Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
Creditor keeps calling everyday and uncertain what to tell them. Good advice given to me when I called FDR. Good customer service. The person who answered knew exactly what I should tell them. He was very knowledgeable and eased my anxiety about being sued.
Thank you, Antoinette, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
They are making great progress in eliminating my debt. Answers all my questions in a timely manner. Keeps me updated on my progress. I'd give them kudos and will recommend them to anyone that needs help with consolidating their debt.
Thank you, Michael, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
I am very pleased with my experience. I have always been very satisfied when contacting customer service. The website is easy to navigate. Settlements are easy to approve. In all I would highly recommend this company to others. I rate this Company a 10.
Thank you, Renee, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 2, 2021
When I speak to anyone they are always helpful and clear. The only reason I did not give a 5 stars is because of the fees I pay to have this taken care of. I understand it cost money but one of my debt could have got paid off first but y'all chose to not and take your fee first. Now I have to do this another 2 years which I really do not want to do.
Hello, Evangelina! We appreciate you taking the time to leave us a review! Rest assured we want the very best for our clients. Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always have your back. If you have any questions regarding your fees or program, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
I'm very satisfied with the service that is provided by FDR. The agents/agent that is over my account is very professional and knowledgeable in reference to my financial goals. I am provided with timely and up-to-date reports as to my payoffs. When I need to contact FDR I get prompt responses. Thank you FDR for all of your assistance.
Thank you, Ramon, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
There's so many reasons why I am so thankful for making that first decision to call that number. It gave my stress level such relief. No more calls. No sleepless nights. I'm so excited to be close to. Fulfilling my goal. Make that call.
Thank you, Rita, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
I am so far very satisfied with their work. They have already reduced some of my debts by half. Good and easy communication from them, by text and emails, as soon as they have a question or proposal. They keep on working hard on reducing my other debts. I do recommend them.
Hello, Nicole! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
FDR has done a great job in settling my debts and their customer service is outstanding. Caring, concerned friendly people. So glad I went with them. Would definitely recommend them to people. I only have 2 more credit cards to pay on and I will be done.
Hello, Stacy! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
Happy with all the debts that were settled. I I Wish I could have completed in the estimated time frame of three years. They were Helpful and knowledgeable people. I was always kept up to date with negotiations and settlement information.
Hello, Sharon! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
Was in a great deal of debt then was submitted to a huge crisis and was put on disability! Could no longer work so I reached out to Freedom Debt and they have been great to work with taking all the stress from me and helping me understand budgeting! I would recommend them to anyone who has crossed a financial barrier to make your future much better!!!
Thank you, Denise, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
Went to FDR because I was overwhelmed with high interest rates and maxed out credit. Had lost job and needed relief. Couldn’t keep up with high payments even though I never was late or missed a payment, I was drowning. FDR structure me a plan that has me 1 payment from free of all the stress in less than 3 years. I got my life back and time to go by house and say goodbye to bills. Thank you FDR, you did exactly what you promised.
Thank you, Peter, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 2, 2021
Freedom Debt Relief came into my life at a perfect time. I was so stress with my credit cards bills. Freedom help me settled all of my credit cards debts at affordable rate. I am able to enjoy life again.
Thank you, Yolanda, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
Freedom Debt Relief is getting me out of debt. The reps answer their phones. They've been great. I'm just about ready to graduate from the program.
Hello, Rena! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 2, 2021
The reps have all been kind and good to work with. They've been amicable, and just trying to be of good service and help. I've been pretty comfortable with them. They've helped me eliminate a good number of debts. They did a good job. They either text or email me if I have a resolution that needs to be signed. So their correspondence has been pretty good. Also, the dashboard is pretty good and clear. If anyone has some big debt that needs consolidating, Freedom Debt Relief is a great company to work with.
Hello, Blaine! Thank you for taking the time to leave us a review! We're elated to be able to assist you throughout the process. Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2021
I couldn’t be more pleased with Freedom Debt Relief. They did all the work for me. I highly recommend FDR. I struggled to pay my debt from a surgery and just couldn’t do it anymore. I contacted FDR and it was painless. So thankful for their help.
We appreciate you sharing with us today, Jeannine. We are looking forward to your future success and are honored to be part of your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 1, 2021
So far my experience has been very informative. Cody and Lenny were very helpful and very professional. Also very very pleasant to speak with. I hope all this good stuff continues and you are able to help me as you said you would. Thank you.
Reviewed Sept. 1, 2021
Most of my debts have been paid so I’m happy about that. I don’t even mind the steep fees you charge. I’m kinda not happy about my finish date. When I started, almost 3 1/2 years ago I was quoted by you that. it will take 48 months to satisfy my debts but now it extends past 2022. I will go to April of 2022 and then we part company.
Dan, thank you for reaching out. We are thrilled to serve you and see you succeed. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 1, 2021
Excellent and yes I would recommend any of my friend about this company as well I’m glad to hear about this company. It brought a good idea to help me get my credit debt back into good standing and I just want to say thank you so much for helping me!!!
Thank you, Mildred, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2021
Had to lower my payment for a while due to income change. Representative was very helpful and professional with my issue. This will make my graduation date six months longer. I will eventually raise my payment when my circumstances improve. Thank you. It was appreciated.
Thank you for taking the time to share with us, Monica. We are thrilled to serve you and look forward to when your circumstances improve. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2021
I am happy to recommend the Debt reduction devices of Freedom Debt Relief. I have progressed through my program just as it was described to me on first contact. Easy to use online tools and outstanding customer service are the highlights of this program. Most appreciated, encouragement along the way!
We appreciate you sharing with us today, Frances. We are thrilled to serve you and look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2021
I'm seeking payment modification due to financial hardship. I need to make payments to my creditor based on the balance I have in my Dedicated Account. And the rest tagged on to the end of my timeline. I was told to call back three days before my payment was drawn.
Daniel, if you have any questions please reach out to us at 800-655-6303. Thank you for choosing Freedom Debt Relief. We are thrilled to serve you.
Reviewed Sept. 1, 2021
The customer service is great. They are easy to get a hold of and they are always very friendly. And they always answer my question no matter what it is. I would give them a five star in ever category.
Thank you, Candace, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2021
So glad that we went through this program.
It is rewarding to hear such great feedback about our Client Services team, Patricia. We are honored to serve you and assist your family. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2021
It's a 1-star comment because I never thought in a million years a sheriff would come to the house I had as my mailing address and tell them they can take my car, house, and money in the bank away from me because I never showed up for a court date from being put into collections. I thought Freedom Debt is here to help you? So pissed off right now!!!!
Alicia, thank you for sharing. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out. Thank you for the review and your comments are greatly appreciated.
Reviewed Sept. 1, 2021
They're really quick to give you a solution, especially with creditors. The one bad part about the process is you wait for the credit to be in a bad standing, instead of just start paying it. But if it goes to a bad standing and then it becomes a court case, they're really quick to get it resolved and go to bat for you. So that's super great.
Rhiannon, thank you for taking the time to leave us a review! Rest assured our negotiations team takes pride in making sure we meet your goal of becoming debt-free. We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
I enrolled into FDR in 2017, just over 4 years ago. The first settlement was pretty immediate and that was very exciting. It took a few years for the next settlement, but it was definitely worth the wait. I'm feeling extremely close to freedom from debt. 4 years is NOT a long time, and the savings have been tremendous, just considering interest alone. And that's JUST IT. Interest. Getting in over my head and not being able to pay on anything but interest. I'm sure if I hadn't enrolled into FDR, it would be 4 years later and my debt would be unchanged.
I have to learned to live without credit, without frivolous things, and without thoughtless purchasing. Once done with FDR, my life will be changed for the good, forever. Not only will I be free of debt, but I will never again get into debt. Anyone who completes the FDR program is very blessed to have a second chance. Getting in debt with creditors is a mistake. It shouldn't be a mistake that ruins your life. Much gratitude and respect for everyone on the FDR team. Thank you!
Thank you, Donovan, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients. We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
Freedom Debt Relief always answered my questions and had good customer service support for their clients. They helped keep me on track to try to reach the end of my debt issues. I am almost there and I am grateful to them.
Cheryl, we appreciate your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
Interest keeps building, feel like they get you to do a loan just to charge more money, stop working for clients. Felt pushed onto loan, think I would be better off getting personal loan. Miscommunicated at the beginning that they didn't pay off loans less than 500, I would have paid those had I known. Instead was hit with extra interest. One debt they paid off saved me nothing. I was told when I got loan that I didn't have to take settlement, feel since I didn't that was it. Didn't even try to renegotiate.
Elie, we are thankful you brought this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Reviewed Aug. 31, 2021
Yes I am confident that one day my debt will be solved properly. I am satisfied. Thanks to all. I have two more years to go for my debt consolidation. They always remind me when any settlement comes close to solve. And also I get mail up to date..Thanks again to all the personnels.
Thank you, Shah, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
If you're looking to get rid of the Bill collectors and harassing phone calls Freedom Debt is the one to call.. Freedom Debt is helping me with paying off these credit cards and getting my life back to normal. I highly recommend Freedom Debt to anyone looking to get a fresh start.
Hello, Stephanie! We appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
I absolutely love Freedom debt relief. They have been very patient and have helped me so much over past 2 years. XOXO Their people are kind, courteous and very on the ball with their jobs. I would refer them any day!!!
Thank you, Dawn, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
I am happy with the progress of my debt relief and is on point as far as its projected completion and graduation. Customer service is excellent and able to answer all your inquiries with respect and courtesy. The whole program is worry free. You can easily check your progress in your dashboard on the website.
Thank you, Glenn, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
I had a sizable amount of debt with 8 creditors. FDR negotiated sizable amounts less I paid to help me pay off my debt one creditor at a time. I am happy as my credit score is ock-bottom To an all time high.
Thank you, Timothy, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
Kristina ** and Ted ** are your star employees. Others are satisfactory..company has been good so far and only one settlement to go. It's taken a huge burden off my shoulders and my wife's..,Not really sure how much you actually saved us but peace of mind is worth a lot.
Michael, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
Updated on 08/12/2022: When I called the people understand my problem. The service I got from the people I talked to work good to resolve the problem. The problem I have is the way the problem happened. A lot of mistakes were made and someone looking at the account should have found it. There were a lot of red flags that no one did anything about.
Original Review: My initial contact person was Melissa and she was good. She answered all my questions. This experience has been a good deal for us. I pay that one lump sum and they pay the bills. One of the places sued me and Freedom took their right arm and took care of it just like that. The program seems to be going along on track.
Hello, Allen! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 31, 2021
The communication is pretty good. They answer all my questions when I have them, especially at the beginning of the program. Also, I get emails every couple of weeks from them about different things that are going on. Anytime there's a new settlement, they text me and email me to get back onto the site and okay it. The first debt was cleared within the first couple of months and I'm paying off the last one. I'll be done in less than nine months from now. I'm glad we did the program.
Hello, Kevin! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. We look forward to you meeting your goal of becoming debt-free! Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
I love the fact that FDR reduced my credit card payments in a little more than half, from almost $1,300 down to an even $600 a month and I had no legal problems from my creditors, FDR took care of everything.
Thank you, Fred, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Have settled many debts for us. Very satisfied with service and access to program. When need assistance it is given freely and explained to me. Very glad we made the call. Waiting on a new settlement for a credit card that was on a delayed settlement process. Love the dashboard and ease of online access.
Thank you, Tanya, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. We appreciate you being a valued client of Freedom Debt Relief!
Reviewed Aug. 30, 2021
They have cost me thousands more. Been serve to be sued twice and ended up paying more as they did not take care of things. I would never do this again. Even the lawyers agreed with me which is very sad. Stuck for two more years. Can not wait until I am finally done.
Reviewed Aug. 30, 2021
The experience was great until we started reaching the end. I put a large amount in my account enough to pay everything off and I can’t get them to pay things off. It has been a real hassle. I think they just want the monthly fee now.
Kevin, we appreciate you taking the time to leave us a review. We understand your frustrations and we'd be more than happy to provide you with an update. Rest assured we want nothing more than for you to reach your goal of becoming debt-free. Our negotiations team is working diligently on your final account. Please call us at 800-655-6303 if you have further questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Freedom Debt Relief has been awesome to work with. Professional, timely, ease of process and friendly. Can not ask for better service. I am more than half way through my program with great results. My credit scores are improving, I am not bombarded by collection agencies, and I feel great on my progress.
Hello, Rebecca! We appreciate your amazing feedback regarding your experience! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
I have found my experience to be very successful. They have almost completely settled all my debt. I would recommend them to anyone deep in credit card debt. They were very open with the steps needed to join the program.
Thank you, Alice, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Just taking longer than originally told by agent that helped me. At the beginning of my loan I was told it would only take two years, and it is actually taking three. But all in all it has helped me and I appreciate all of what Freedom has done.
Hello, Marlena! We appreciate you taking the time to leave us a review! Rest assured our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Thanks to FDR my debt has become manageable and easy to handle. Thank you for making my life enjoyable again. FDR made the process very easy and negotiated settlements that pleased my creditors and myself. By the end of the year I will be debt free. Thanks FDR.
Leslie, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have you back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Freedom Debt has been a life saver at helping me reduce my debt! I feel great when I chat with one of their representatives. They are very knowledgeable and reassuring. They help in all aspects of debt reduction and can be a great ear and offer advice!
Tamara, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Have always had excellent customer service when contacting FDR — not very happy with some things that happened initially with Tamara ** (I.e., non responses, mistakes she made and hard time to get them fixed). Once she had me signed up, she (in my opinion) forgot I existed.
Hello, Suesi! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Freedom is very easy to work with and tries very hard to work with your creditors. Our experience with them has been one of which we have felt that we are important to them and that our situation is something that can be resolved and that they can help to make that happen.
Thank you, Kelly, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Contrary to what I was told, my credit score has never recovered, after 3 years? No additional debt, no new incidents, and yet I can’t get above 600. I still cannot apply for loans or new cards or even rent an apartment. I was told my credit score would return back to where it was prior to this within 3 months. I would have never signed up for this service, knowing what I know now. I had debt, but I was able to maneuver through necessary life tasks without a problem.
Reviewed Aug. 30, 2021
Sasha was very attentive, with a lot of knowledge and patience, she explained everything to us in detail, until we had no more questions. It gave us a lot of confidence to talk with her and clarify all our concerns. We are very happy to work with the FDR team.
Thank you, Nidia, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
They have done a great job handling all my debt consolidation and negotiating for settlements. I’m pleased to be able to resolve the debt. I couldn’t be happier with the satisfying work that have done for my debt situation. This service has saved me time for dealing with them all via phone calls and emails.
Hello, Clay! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side! Please be sure to call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
James was truly professional in his field. A human person on the other side of the line. Often, you are faced with punching numbers for a good 10 min and end up nothing accomplished. Great CR training and can feel his authenticity. Thank you!
Thank you, Melchor, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
So far, I’ve had nothing but good things to say about this company. I get notifications right away for pending settlements via text which makes life easier. I highly recommend FDR to everyone that needs to get their life back on track.
Thank you, Arthur, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
Anytime I've called Freedom's reps for anything has been good. Also, I look at the online dashboard every once in a while and see where we are and I'm pleased with the way it's going.
Thank you, Karen, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 30, 2021
I like the program so far. All the debt is almost over, so I'm pretty happy. The reps were all really nice and very helpful. They gave me all the information that I needed. So it was being handled really well. They put me at ease. I was pretty nervous about starting the whole process. But once they got started with it, it was very comfortable and easy.
Hello, Elicia! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 29, 2021
I would recommend FDR to all my friends. They are paying off my debt much quicker than I could. I would be paying minimum on them and not getting anywhere. I am now paying off creditors and quit receiving harassing phone calls. The plan is very easy. Make my deposits and they do all work.
Thank you, Heidi, for your amazing feedback! We're elated to be able to assist you along your debt-free journey! Our negotiations team works hard to make sure our clients meet their goals of becoming debt-free and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 29, 2021
Freedom sounded like a good company to talk to about my debt. I had them negotiate with my debt collectors. Customer service was understanding about what I was going through. Whatever payment plan they suggested at the time, I was able to make it. I got good service and I was able to talk with someone every time I called. So far, Freedom has cleared some of my debts. I only have one debt left and I’m trying to work with them on that. My husband had a stroke and I'm not able to pay the amount that I'm supposed to be paying right now.
Thank you, Velma, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 29, 2021
The people that I deal with do a good job and I’m satisfied with the program.
Thank you, Mary, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2021
My experience with the rep was very helpful. She explained my program status and answered all my questions. I felt very confident with my decision on this debt program. I will definitely recommend it to my friends and family. Thank You.
Thank you for recommending our program, Mary! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Aug. 28, 2021
I contacted Comenity and both accounts auto payment scheduled. Got Sept. Have been deleted as per my conversation with Freedom on 8/26/21. The representative was extremely helpful in getting me back on track. Thank you! For the great Customer Service. Am looking forward to the next account resolution!
Julie
Julie, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2021
I am very pleased and everyone is always very polite and they treat you with confidence and very respectful. Always getting what you need. I would really recommend to others. I hope they start paying out soon, that would really make me happy.
Hello, Ana! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2021
I'm satisfied how things have been going with my settlements. Every time I call & speak to representatives they are always helpful. I get helpful information & they help answer all my questions. I would definitely recommend to my friends & family members
Thank you for recommending our program, Raquel! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Aug. 28, 2021
Customer service is horrible. Constantly ask for more money. Then they talk you into a huge interest loan to pay everything. Would not recommend to anyone. I approve settlements and constantly get messages to approve after I already approved them
We appreciate you voicing your concerns regarding our program, Ronald. Our goal is to make sure our clients feel thoroughly supported at every step of our program. There may be various reasons as to why our Customer Service Representatives may ask for the client to add more funds into their dedicated account, one of them being able to graduate faster from the program. Also, these loans are offered to those who would want to graduate quicker from the program and start rebuilding their credit, the good thing is that you are able to decline this loan if you are not wanting it. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 28, 2021
I had Freedom do negotiations for me. Their rep explained everything. It was a great help and the deciding factor of whether to move forward or not. Freedom provided very good service and I’m almost through with the program. I have less than a year left. Freedom could definitely help in getting one's credit back on track.
Rebecca, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 28, 2021
Freedom Debt Relief has been my angel for years now. They have done nothing but good stuff for me. There's been a couple of really bad loops where Discover got kind of nasty and didn't want to do anything. But Freedom Debt Relief has been amazing. I love them. They are my friends. I have lots of people calling and telling me, “If you'll do this, we can get you out of it just that fast. It'll be done today.” I'd say no because they’re trying to get me to use their service instead of Freedom Debt Relief. I'm not going to do that. When somebody says anything about, "God, I've got so much credit and my blah, blah, blah", I just tell them, “Call Freedom Debt Relief. And I'm telling you, they will help you.” I have sent about three people that way.
Freedom Debt Relief saved my butt more times than I could think. When I think I'm going to court, all of a sudden, everything kind of clears up a little bit and everything gets better, and then I don't hear anything from anybody. Every time I call them, I most of the time get a different person and whoever that person is, he or she is so genuinely nice and so attentive. They're very solid about what's going on and what we're going to do next. They're always very good in updating me when I call to say, “What's going on?” They always make me feel better, and yet I know that what they're saying is the truth. I’m nothing but happy with Freedom Debt Relief.
Thank you, Sharon, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2021
Your customer service team is amazing. Very professional, knowledgeable, and friendly. I am beyond impressed, and know that FDR will be supportive of my debt relief journey. I'll definitely recommend you to my friends and family who may be in need of your service.
We're happy to hear this, Cathy! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 27, 2021
God bless you for your help and stress free debt free relief. Amen. Thank lord. Thank you for Debt free relief program. Please keep the good work and help as many as you can. Thank you for taking the stress of phone calls
Thank you for recommending our program, Awatef! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Aug. 27, 2021
I would like to say Thanks to one of your employees. He really answer all my questions and was very helpful. I would rate you all with excellent cause whenever I have a question you all answer it. And I would recommend some of my family and friends. Thanks again.
Our pleasure! Thank you, Mary, for sharing your experiences with us. Providing our clients with the utmost level of service remains our number one focus. Always feel free to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed Aug. 27, 2021
I called as Freedom drafted my account and I had had a conversation with Freedom Customer Service a couple of months ago to discuss the balance due on my contract with Freedom. We agreed that I only needed to pay $400.00 to fulfill my contract agreement. Customer Service told me I would need to still allow a minimum draft of $100 per month just to keep the bank account in the system. I was unaware that I would need to call in each month to reduce the regular draw of $1420 per month down to $100 per month. This call clarified that and all is good.
Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Robert! It's great to hear we successfully resolved the concerns you had. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 27, 2021
Representative was very kind, knowledgeable and efficient. He made the experience much less humiliating for me and was extremely helpful and informative. FDR has already been a pleasure to work with so this interaction just confirmed that I will recommend FDR to any of my friends and acquaintances.
Barbara, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2021
Customer service was great. They had time to take me through every aspect of the program. They were on point in getting me the best payment plan. I really appreciate their work and recommend them to anyone who has problems with their loan payment. Excellent job.
Hello, Robert! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2021
Every time I call the representative is always helpful and friendly. They understand what you going through financially. They tried to make easier to talk to them and ask questions. They reassure every time they are there to help with any questions you may have.
Hello, Diana! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2021
FDR has help me on getting rid of my debt, and I have been able to relax a little plus I don't have to worry about creditors calling and bothering me. FDR has a real good program and keep you up to date of your accounts and progress.
Thank you, Luis, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts. It's great to hear that we have been able to keep you up to date with your accounts among other things. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Aug. 27, 2021
This experience is one of a lifetime and was very useful in enabling me accomplish a major milestone in my endeavours. I am exceptionally satisfied with the outcome, and I'm overwhelmed with how it transpired. I will be more than willing to recommend it to anyone. I am looking to the ultimate completion in the not too distant future.
Thank you, Randolph, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts. Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Aug. 27, 2021
Freedom Debt Relief was able to consolidate all my debt. The payment plan worked out well. As long as I stayed in contact with them, the payment plan worked fine. There was always somebody there for me to talk to. They could improve on their transparency, though. I like to know exactly how much they are charging and how much I owed is left.
Thank you, David, for taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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