Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
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- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 18, 2020
They broke down everything for me and explained every step I needed to take to get me started on the right path to debt consolidation. Made it very easy to understand how everything worked, they answered all of my questions that I had very patiently and professionally.
Alonso, thank you for the kind review. We strive to make each interaction easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 17, 2020
I would definitely recommend Freedom Debt Relief to others that wish to avoid bankruptcy. The staff is very helpful, friendly and professional. This is most certainly my go-to company for help with debt settlement. Don’t hesitate to call Freedom Debt Relief if you need help with your debt.
Amazing feedback, Wilma! We are thrilled you have taken the first step to resolve your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 17, 2020
I am a terrible money manager which is how I got in over my head. To have FDR taking over and helping with payback decisions is a relief. End in sight. When you get notification that a debt has been resolved a part of the weight is lifted off your shoulders.
Kathryn, we are over the moon to receive such stunning feedback! We are thrilled to hear about your experience with us so far. We are excited to hear you are using the Client Dashboard to your advantage. You can keep track of your program's progress. Communicate and gain insight into continual education about the program. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2020
The agent was very helpful and friendly in providing the info I asked. An agent's behavior in helping clients with a broader of info and ensured the client's understanding is rarely nowadays. Thank you for your help with my questions.
Thank you for your thoughtful review, Alexander. We strive to provide our clients with quality customer care. In each interaction we listen to our clients and make it easy and understandable. If you have any questions we are here to assist. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2020
My finances are a little short this month so I requested to have my payment taken out in January instead of December. The customer service person was really nice and told me she could request this with no problem. Your customer service people are well trained in being helpful to your customers.
We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 17, 2020
Easy to communicate with. I have never had any problem getting through to someone for assistance. I would highly recommend FDR to anyone who is overwhelmed by debt. Thank you for your service and I really appreciate your help. Things have gotten so much better!
Madonna, thank you for the kind review. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 17, 2020
I had an excellent experience with FDR. They were professional and let me know what to expect every step of the way. Those steps are what happened. If I had a question it was answered promptly and courteously. I would definitely recommend them to anyone who is struggling with credit card debt.
James, we really appreciate your comments in regards to your debt relief. We serve complete customer satisfaction. We are here to provide proper expectations. Resulting in savings both in time and money. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2020
I had to call a few times and the interactions were prompt and very professional. I love when I contact a business and get my questions answered right away. The representatives were knowledgeable and directed me in the right direction to get my issue solved. Great job!!
You are more than welcome, Ms. Pamela! Thank you for the opportunity to serve your financial needs. Please let us know how we can continue supporting your every step! Here is to a successful journey! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 17, 2020
Started in the end of 2017 they have been pretty good, but has taken way longer than was told..?? My credit score has gone up???? Wish this could had been resolved faster. Overall I do give them a thumbs up but please make sure you ask lots of questions.
Esther,
Thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 17, 2020
Thanks again. I can recommend Freedom Debt Relief. You guys and girls have done a great job. How much longer do have till I am finished. I am very pleased where I am today. Thanks again. I hope next year I will be done. Thank you all. Chris A ** 17 December 2020.
Thank you for your thoughtful review, Christopher. We are excited that you took the first step to resolve your finances. We continue to monitor and provide updates regularly throughout the program. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 17, 2020
Great experience. Thank You so much. Happy Holidays. Take Care and Stay Safe. Just as promised. Easy to communicate. Great job. I would recommend to anyone. Good communication and very polite people in helping you to achieve your goal.
It is rewarding to hear such great feedback about our Client Services team, Arthur. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 17, 2020
I was reluctant at first because no settlement were happening. After the first settlement it was awesome. Freedom Debt works hard to help their clients. Always great customer service. I’m very happy I found them. They helped me keep up with my dedicated deposit. My credit score dropped a lot but now it’s going back up. It is worth the wait for settlements. The website is easy to navigate. I’m halfway my problem and it going well to my satisfaction.
Amazing feedback, David! We strive to fight for the best settlement. We are thrilled to see the coming success and we are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 17, 2020
I am still evaluating customer service. There were some occasions that the information given was not accurate plus a customer service agent hung up the phone on me. But on the other hand, I have experienced a caring concern to help. However, I am pleased with my first settlement.
Raymond,
Thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 17, 2020
I emailed every paper or letter I got from a creditor to Freedom as they asked. I sent them one that was threatening to go to court. I assumed they would work on that, but I got a certified letter that it was in Mason County Court now. I've talked to someone at the litigation place now, and they assured me that they received all the paperwork and were working on it. I was a little upset that even though I sent them an advance letter that this was going to happen, there didn't seem to be any action taken. But up until now, I've been very satisfied.
I don't want to go to court. I have talked with other people I know that have done this with other companies and they never gotten anything like this about going to court. So that had me a little concerned about my choice of picking them. If they can keep me out of going to court, I will be pleased. I hate that it had to go to that. I live in a small town. I know people that work at the courthouse and that's very upsetting. It's embarrassing. It makes me wonder if I chose the right company. I’m very dissatisfied at the moment.
Brenda, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Dec. 16, 2020
I thank the good Lord for this company. No stress, no tears. All I have to do is continue my deposits.. I will refer FDR to anyone that is very stressful paying their creditors. FDR has been very diligent in reviewing my creditors.
Amazing feedback, Myriam! We are thrilled you have taken the first step to resolve your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2020
When I signed up, I was told that these debts would be paid off in 3 years. That was not true!! The balances increased while you were "negotiating". There are still accounts that are not even in the process. Your fees are eating up what I keep paying.
We appreciate you voicing your concerns regarding your account, Mr. John. Allow us, if we may, to go into more depth. Our estimates for your savings, program length, and monthly payments are based on more than 15 years of data and experience getting our clients the best possible results. We do take a fee, but not until a debt is resolved. The good news is that if you can afford the low, monthly, program deposit amount, our fees are already included. This offers significant savings over other solutions. We welcome any other questions or concerns you're having at this time. Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2020
Great all around experience from day one. From initial enrolment to the monthly activity reports. Quite pleased with the service and the overall plan which was set up. Have learned that as in most cases patience is the key. Have recommended service to a few acquaintances and will continue to do that more often as my time in program continues.
George, thank you for taking the time to share with us, client. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 16, 2020
We have been very happy with our dealings with Freedom Debt Relief. They have done everything they said they would and in a very timely manner. It’s only been a short time we have been working with them and we on one our last two creditors already.
Barbara, thank you for taking the time to share with us. We strive for quality customer care. We are here each step of the way resulting to save you money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 16, 2020
I'm very happy with the results Freedom Debt Relief company. They've helped me a lot. This is the only way I would be able to get out of debt and easily financially for me to do it. I would recommend it to anybody is trying to get out of debt.
We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 16, 2020
They are just wonderful and excellent group of people trying to make life easy for others. They always call to remind you what to do next, how to do it, what to say and what not to say. They are really good and wonderful.
We appreciate you sharing with us today, Chuckwuma. Thank you for the kind review. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2020
They are patient, friendly and find answers or will search until I get answers. Help me with the legal side, let me know what to do. Would recommend to family and friends. Thank you for all your help. I'm grateful how we are doing.
Reviewed Dec. 16, 2020
This has been a very smooth process, and I have seen results faster than expected and have saved more than expected! Very well pleased with the savings so far, definitely recommend this to friends and family. 10 out of 10 for sure!
We cannot thank you enough for sharing your positive experiences with us, Martin. We are honored to be a part of your journey to financial freedom. If any questions do come up, Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed Dec. 16, 2020
Customer service is always helpful. The automatic notification of account resolutions are helpful. I would definitely recommend Freedom Debt Relief if you are struggling with debt! The end is in sight for me. Thank you FDR for helping me back to financial freedom!!
Thank you for recommending our program, Chandra! It is our pleasure to provide a service that leads you to a brighter financial future. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed Dec. 16, 2020
Freedom Debt Relief has been very effective at reducing my debt. I feel they have been working hard behind the scenes and have really reduced a lot of stress for me. I would definitely recommend their help! They have been very communicative during the process, but not bothersome.
We cannot thank you enough, Brandy, for sharing your positive experiences with us. It's rewarding to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 16, 2020
I was well kept of my account information. During this virus situation, while Freedom Debt personnel had to work from their homes, they were all very professional and quite helpful when I had to contact Freedom Debt for account information. Freedom Debt has been excellent and great in settling any debts. Thank You.
We appreciate you for taking the time to share this with us today since we take every opportunity to get better at serving our clients. This year has required many adjustments. Thank you for being patient with us! Please let us know how we can continue supporting your every step. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2020
I'm very happy with the progress made on my financial debt. It has made me feel like I have hope to get ahead in life. The Freedom debt program allows you to feel secure and know you are doing the right thing to help your credit in the future. Thank you.
You are more than welcome, Natalie! Thank you for the opportunity to serve your financial needs. Our primary focus is to make sure we support our clients every step toward a debt-free future. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 16, 2020
Everything has been super easy. They take care of everything and the payments are easily affordable. I get notified right away when there’s a settlement and my debt is below half of what it was. I would highly recommend FDR to anyone.
We appreciate your amazing feedback, Jenessa! It's always great to hear clients share how pleased they are with our service efforts. Congratulations on a job well done! If questions do come up, Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 16, 2020
Signing up with Freedom Debt Relief was done very well and quickly for us. Our program has been very simple. They're very helpful and they answer all our questions. I would recommend FDR to anybody.
Welcome to Freedom Debt Relief, Jane! Thank you for recommending our program! It is a pleasure to provide a service that leads you to a brighter financial future. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Dec. 15, 2020
I found it easy to start the process and to be free to focus on the things I wanted to focus on. FDR handled getting me financial back on track and it was not stressful or time-consuming. FDR took care of everything. If something was needed they would email me and it be resolved.
We appreciate you sharing with us today, Jennifer. Our years of experience allow us to make each interaction easy and understandable. We are thrilled that you are utilizing your resources to be engaged. We look forward to helping to build your wealth. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
Updated on 04/26/2021: I love that they are knocking down my debt. It is going great. All I have is 3 more years till I will be debt free. Can’t wait. I will recommend using their services if anyone is trying to get out of debt.
Original Review: Me and my wife love Freedom Debt Relief. 100% recommended them. They are very helpful and you will not regret this company. We have two debt in my program and I have already paid off two of my debt. Love this program.
Thank you for taking the time to share with us, Mr. and Mrs. Joshua. We are thrilled to see the coming success since your initial steps in the program. We look forward to your coming wealth and success once you graduate. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
My experience with Freedom Debt Relief, is the greatest experience I have ever had in paying off my debts. I am so pleased it's helping me get out of debt sooner than I would had not I tried it. I am really pleased and happy I joined with the company. I would recommend it to my friends again. Because of the Covid 19 I hope they would consider joining now. I can say for myself that I am really pleased and I find no fault.
Reviewed Dec. 15, 2020
I would recommend Freedom Debt to all my friends and family with credit card or any loan rehabilitation to a prosperous and a strong credit score. My wife is enrolled in this program for over year with proven results, she is now adding more funds to speed up the process of paying down her debt of less than 10 thousand.
It is rewarding to hear such great feedback about our Client Services team, Beatriz. We are thrilled the results have live up to your standards. We are striving to improve customer experience and produce the best customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 15, 2020
They have a user friendly and very easy understand customer dashboard. The representatives are always friendly when you call for questions or concerns. Their process to accept a negotiation made is also super easy, it can be done by text.
Thank you for your thoughtful review, Irasema. We strive to web together with our processes, resources, and customer care all into one easy and understandable experience. We are here 7 days a week, if you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 15, 2020
Everyone at FDR has been very helpful and I help pay down so much of my debt. My credit scores has been increasing steadily. Their communication with the customers is great and very timely. I know when there is a settlement reached and when it will be completed.
We really appreciate your comments in regards to your debt relief program, Cynthia. We strive to provide quality customer care. Each interaction we make easy and understandable for a great experience. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
I am quite pleased with FDR, they have given me such peace of mind as they handle my financial issues. I'm making good progress to reach my debt-free goal. Before FDR I didn't know what I was going to do, but they are helping to see light at the end of the tunnel.
Laverne, we are over the moon to receive such stunning feedback! We speak with our clients and consider our suite of options and determine which is more advantageous in a holistic approach. We are considering goals, obstacles, and care to find the best options. We are thrilled to have been part of your financial experience. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
They help me get a settlement of 2 of my account less than a year since I had joined! Freedom Debt is the best ever debt consumer ever. They have great customer services and they very understand and I love it.
Lakisha, thank you for sharing today. We fight very hard to get the best settlement to help you save money and time. More importantly, we are here every step of the way to address any concerns you might have. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
I called and spoke with Cory K. and from the beginning all the way through, I felt comfortable with the info provided to me and he was very helpful with this process of getting my account set up. Seemed to be very concerned with my personal matter & helped with clarification on all questions, great customer service as well.
We really appreciate your comments in regards to your program, Christon. We strive for quality customer care from begging onward. It doesn't stop here. This is just the first step to wealth and success. We are here to resolve your debt. We will be here when you need your next loan, we will be here when the next life event takes place. We will be here. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 15, 2020
Settlement fees are very high compared to the payoffs. Could be out of debt much faster if they were lower. They are high as the interest rate on the credit cards. Other than that I am satisfied with the results.
Raymond, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you later this afternoon. We truly appreciate your review.
Reviewed Dec. 15, 2020
FDR helped us through a difficult time. This program helped us to gain our life back. So we no longer felt like we were drowning with high interest rates monthly payments. I recommend this program. GS.
We appreciate you sharing with us today, Michael. We strive to find a holistic approach with our suite of options to find the best route for your situation. We are thrilled you have taken the first steps to rebuild your wealth. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
I sent an email in the beginning of the month to cancel a upcoming school transaction. Trying to get the notice in prior to the 2 day cut off in which it clearly was. Received an email back thinking it was being honored but was not informed that I needed to send a chat or phone to do such. If I am not mistaken, I believe I sent an email in the past requesting this to be done.
Romunda, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Dec. 15, 2020
Very pleased and happy got Freedom to help me solve my debt. Also it’s so easy to contact them via email or phone. Letty is my personal that got me started on resolving my debt been since Jan 2020 and got two debts resolved and working on the rest. Thank you again.
We appreciate you sharing with us today, Julio. We strive to make each interaction easy and understandable. We fight hard to get you the best settlements and will look forward to addressing the remaining debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
The entire process was very quick and easy to set up and I have been very happy with the results. FDR does all the work and I just have to watch my account for messages. I am almost through paying off the 5 accounts I had.
Thank you for taking the time to share with us, Lisa. We are thrilled to be part of this journey and assist you in achieving your goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 15, 2020
Everything is okay. I only wish I knew that not all accounts would start being repaid initially. Some won't start for a number of years! And, Debt Consolidation didn't make sense. Why would someone pay more money to get rid of the debts? Still, we are happy we did this and thank FDR for the good work.
Jerry, thank you for taking the time to leave honest feedback for us. Please reach out to our client services department at 800-655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
I am happy with the speedy settlements; however, the settlements that are being made are not improving my credit score because settlements are looked at as negative. I am hoping that I can let the credit bureaus aware of the accounts that have been paid off.
Lottie, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you tomorrow morning. We truly appreciate your review.
Reviewed Dec. 15, 2020
Excellent!!!! Simply and highly recommend. This is a very positive way to get your finances back on track, I was scared at first. Didn’t think this could be true but it was and still is already have a few settled accounts & two paid off and I had a lot of c/c....
Amazing feedback, Dulce! We strive to provide quality customer care. We encourage our clients and provide real results to help them save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 15, 2020
This program has changed my life. I could not imagine where I would be without Freedom Debt Relief. The service is straightforward and you guys are always there to help and advise. I would not have it any other way.
We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 15, 2020
One card down and the bigger one to go. Very happy with this service. I'm telling all my friends! I was skeptical about this because it seemed too good to be true. However, now that I have watched it unfold and already are paying off one of my cards, I am happy. I will be even happier when the second card balance is paid.
Amazing feedback, Robin! We are striving to provide real results that help save money and time. We are thrilled to be serving you and if you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 15, 2020
Great team, super support team, always there for you when you need them specially if you have any questions or concern. They’re great at what they do, if you want to change your life and don’t struggle with credit cards payments contact them.
We appreciate your amazing feedback! Thank you for the opportunity to serve your financial needs, Barbara. It is our pleasure to provide a service that leads you to a brighter financial future. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 15, 2020
Freedom Debt Relief was nice and I felt that I could go with them. They gave me all the information I needed, told me how much my deposit would be every month and when my graduation time would be. They added all my bills up and they figured out how long it would take to pay all this off and what the average bill would be a month. They started getting my bills paid off right away and they negotiated them. It's comfortable working with FDR. When I have questions, they answer them very quickly and they're very understanding. If I have to be late on a payment, they understand, especially with what's going on right now. The service is great. They've always been very professional and very accommodating to me. FDR gives you peace of mind as far as debt collectors. They walk you through what you need to do. It helps a lot.
Customer satisfaction is our number one pursuit, Janet. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Dec. 14, 2020
Through the advice from FDR and their Legal arm, I was able to complete my Debt resolve in a much shorter time than anticipated.. Their information and accumulation of funds to in-order the payback ASAP was quite helpful. And I did it while locked down overseas due to the Covid-19 situation.
It is rewarding to hear such great feedback about our Client Services team, Alfred. We are here every step of the way and have proven flexibility to address your need no matter the circumstances. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2020
The young lady by the name of Art was absolutely amazing!!!! She was very nice, kind and had enough patience to deal with me. That says a lot... Thank you for this program and helping me become debt-free shortly down the road.
Amazing feedback, Gary! We are informative but not overwhelming, we are effective but not overbearing. We provide you the facts to make an informed decision. We are here every step of the way and look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 14, 2020
The service provided by FDR is excellent. From the intake process through the paying off debt everyone is very courteous and helpful. The information flows seamlessly between the client and the company. I am very pleased with the company so far.
Barbara, we appreciate your kind review. We listen to our clients and find options that help them achieve their goals. We provide regular updates of the program progress and expectations between the settlement of one account to another. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2020
Always have excellent service and answer all my questions. Always very polite. When I feel down and out and discouraged about my debt, the service agent always makes me feel welcome and at ease. Would highly recommend to anyone that has a significant amount of debt.
Misty, thank you for the kind review. We strive to provide quality customer care. We want to make sure you're in a safe place and have hope in your effort toward this investment. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2020
FDR representatives were very knowledgeable through the entire process. I was guided through the process and any questions along the way were quickly and accurately answered. I was able to complete my program early which was great. I would recommend this service.
Thank you for taking the time to share with us, John. We listen to our clients and provide them options that make real changes in their financial journey. We are thrilled to be part of this journey and we look forward to assisting you. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2020
Moving along. Love the progress that is being made. Having my credit score move up will mean the world to me. Getting back to a normal credit line. When that happens I will be relieved.. Let's keep the going pace and will be there soon!!!
We appreciate you sharing with us today, Deborah. We strive to assist our clients to achieve their goals in a timely manner. We thank you for taking the first step to resolve your debt. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 14, 2020
Called to postpone payment and he was able to help me with ease, and he helped me with another issue with my account that I wasn’t expecting to take care of at the time. But it was all a quick, friendly, efficient experience.
We really appreciate your comments in regards to your recent experience. We strive to make each call easy and understandable resulting in quality customer care. We are thrilled to part of your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2020
Me and my husband has debt due to getting credit cards at a young age and FDR is really helping us remove that debt so we can buy a house in the near future for us and our daughter. We really have enjoyed our experience thus far and they have help with two different cards already.
Kara, we are over the moon to receive such stunning feedback! We fight hard to get the best settlement and help you save money and time. We are thrilled to hear the progress you have made and we look forward to the coming success of your future goals for you and your family. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 14, 2020
This program has honestly been life-changing. My payments are all consolidated and I can see the work they're doing to resolve my debts. It's also helpful that I can go back in and see what was resolved, for how much, and what's next!
Brooksany, thank you for the kind review. We find options in a holistic way to determine the best fit for you. We strive to help our clients save the most money and time. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 14, 2020
Working with Freedom Debt Relief has helped out a lot because we don't have as many bills anymore. They’ve consolidated our debt and the payment plan works very well. The rep has been very helpful. I haven’t been able to get ahold of them lately but things are busy.
Janine, thank you for the kind review. We listen to our client's needs and find options to help resolve their debt. Our aim is to help reduce your monthly cost so while we resolve your debt you can start rebuilding your personal finances. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2020
Yes when I called they answered all my answers about an account that I was disputing because someone else was using my identity and that account popped up for y'all to settle. So I called and speak with a representative and he answered my questions and took down all my information. Thank you so very much and may you all have a happy holidays.
Guadalupe, thank you for sharing. We are thrilled to hear this was resolved and your concerns were addressed. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 13, 2020
I had one of my accounts sent to a collection agency. I have never had to call freedom for help before. The service rep I talked to from freedom was extremely helpful and friendly. He gave me clear instructions and assistance and I really appreciated the help.
Terri, thank you for sharing today. We are thrilled to hear that the program has been easy and understandable. Thank you for reaching out and sharing your concerns with our Client Service Team. We are available 7 days a week. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 13, 2020
Freedom Debt Relief gave me the chance to breathe again from being buried under so much debt. Now I know what I need to do to continue on the road of being debt free. Freedom Debt Relief worked for me.
Thank you for your thoughtful review, Tricia. We are thrilled you took the first step to get out of debt. We have enjoyed being part of your financial journey and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2020
Two years I found FDR and was very happy that I was able to send my payments directly to FDR in order to pay off my credit cards in a very timely manner. I would recommend FDR and I am happy to say my final payment will take place January 10 2021.
It is rewarding to hear such great feedback about our Client Services Team, Marcella. We are thrilled to hear about the success you have earned through our program. Keep up the great work and thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 13, 2020
Account was initially setup for a 4 year plan but, now is looking like it's going to take longer, possibly 6 years, so not as quick to settle as first promised. Disappointed, especially since I have been paying bi-weekly, thinking that would have helped stay on track.
We never intended to disappoint, Ms. Darlene. However, we appreciate you taking the time to share this with us today. Our estimates for your savings, program length, and monthly payments are based on more than 15 years of data and experience. Please allow us the opportunity to review all options available that could accelerate your Graduation Path. An account specialist will be reaching out to you shortly concerning the matter. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 13, 2020
I was never so pleased and relieved to have all my outstanding loans paid off with only a monthly payment by me. Your company is the best. All the hard work was done for me. I would recommend your company to everyone. It has been the easiest and best possible experience I've ever had. Plus, the cherry on the top, was when I opened my bank statement to find a nice amount deposited into my account for the money that was left over after all my debtors were paid off. God Bless and thank you so much for all your excellent help and ending my year on such a positive note.
Margaret, thank you for taking the time to leave us a review! We're ecstatic to hear about your success thus far and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2020
This program has been an answer to my prayers and has helped me beyond words. I’m not done with my program yet but I’m made a lot of progress and I have been helped in every step of the way. I haven’t ever felt like I was alone or if I had any questions I could get answers quickly. If anyone needs help with debt this program is definitely worth looking into.
Camille, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you need assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 13, 2020
I was thirty-plus thousand dollars in debt. I had a business and unfortunately, an event occurred and it caused me to go for a downward plunge. By the time I got finished with what all of these credit card companies charged me, I was way well over my head. I was starting a new life and a new job. I didn't wanna claim bankruptcy because I wanted to do it the right way, regardless if it’s wrong, right, indifferent. I started searching for different programs on the internet and I came across Freedom Debt Relief. Once I researched it, I called them and asked them what they could do for me. They answered the questions that I had such as what are the legalities and can they protect me from anyone suing me. I had already lost everything but I wanted to start over fresh. I didn't want my checks garnished.
They kinda gave me an overview of what they could do and how they work. At that point, I was submitting to any kind of alternative option to get my debt taken care of. I gave them the ball and I had to trust them blind faithfully. I've heard other people in my family saying, "I don't know if that's such a great thing. Maybe you should rethink it." But I couldn't. There were too many accounts and I couldn't manage that all on my own. I needed professional help to help me do it if I wasn't gonna bankrupt.
Freedom Debt Relief has been awesome with me and they've helped me get through it. We've gone a long way in a short period of time. They've been a great benefit to me. My credit scores have increased. I don't have anybody antagonizing me to take anything away from me. The legal aspect of it stopped. If I call them, they're very open to answering any of my questions and in a way that I can understand. I appreciate them very much.
There was a small discrepancy from what they told me though. On the program itself, it states that they can get anywhere between 50% and 75% off of whatever it is that you owe. They gave me a projection, how to make that happen and when I would have a graduation date. As we go along the program, I started to realize that the first few of them were nicely done. I had saved over 50%. Then it started to dwindle down to 45% savings. They said we were gonna have to extend my graduation date. It's not gonna be four years, it's gonna be four and a half years. Those types of things get people to where they're standoffish. You start to not wanna trust them. With the way things are working in life right now, anything is fearful. We get fearful for any little discrepancy. They could let the consumer know if we were to go ahead and give another $10 or $15, we could make it in the same amount of time.
What they do after everything's said and done is to take away the extra fees that they put on there which is the interest and the late fees. So, in reality, I'm paying that principal amount which is okay. But it goes to my credit report and it states that I've only paid a portion of it when I have paid the whole principal. Once you pay, they just incorporate that all in that 50% off. I end up paying the whole thing anyways.
Another thing is if they find that that you have another account with Freedom Debt Relief and you agree to add it, that's gonna increase your deposit by so much. You're gonna have to go ahead and extend the amount of time you'll be with the program. If I have to pay for the program, that means that on top of that account being added and me being passed on months or years as we go along, I also have to pay the 9.99 and the 19.99. That's an extra $30 per month times how many months I have to be with the program extended.
But in the end, thank God that I was able to come this far in such a short time and they were able to tackle this big mess that we put us in. It was over 30 accounts and I should be appreciative. I have so much respect for them and I appreciate everything they've done. I would totally suggest them to anyone that goes through the same. I hope nobody goes through what I went through but I'm sure that there are people, especially with this coronavirus, that will walk through the same path I did in a short time, and I will represent Freedom Debt Relief with a good review.
Excellent feedback, Rebecca! It's disheartening to learn what eventually led you to our program. However, we are thrilled to be a part of your journey to financial freedom. It's always great to hear clients share how pleased they are with our service efforts. Our top goal is to make sure we support our clients at every step. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!
Reviewed Dec. 12, 2020
They have settled three of my debts and working on my last one. They have done a great job. They have saved me money on these loans. They keep me informed on my progress and on my graduation date they let me know if there is a problem with one of my debts.
Thank you, Cheryl, for taking the time to leave us a review! We're ecstatic to hear about your success within our program and we look forward to you meeting your goal of becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2020
UPDATED 03/23/2022: FDR has helped me so much. I was shining because of all my debt and now I'm floating. My debt is leaving me along with the headaches.. Thank you for rescuing me!! I wish everyone knew how simple it was to work with FDR.. Fast and simple.
ORIGINAL REVIEW: My life saver.. FDR has saved me and my family from falling deeper in debt. Don't know what I would've done. Before FDR I stayed worrying about my future and what I was going to do. My husband referred me to FDR and now I'm stress free.
Thank you, Rosemary, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2020
Freedom Debt Relief is doing an explanation job helping me with my dentist. They have taken a heavy burden off my shoulders and relieved do much stress in my life. I could not be happier with the results they have procured on my debts.
Judi, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2020
Was told my debt would be resolved in 4 years. Have been in the program 2 years. One debt just negotiated for 3 yr pay off. Still 2 more to be negotiated. Do not see how the 4year mark is even feasible. Not happy about it.
Reviewed Dec. 12, 2020
Freedom Debt has taken a great burden off me. I didn't think I would make it without having to go through Bankruptcy but Freedom Debt gave me a peace of mind so that I can be contented and I can be Debt free within about a year earlier. I thank God that I made that decision and was able to keep going until I could meet my completion. Not there yet but almost.
Betty, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2020
This account was not paid off on time and went to court due to a lack of communication from FDR. I was told earlier in the year that all accounts were paid off to find out this one was not due to a change in mailing address for the account to be billed. Not my error, but FDR’s error to follow up.
We appreciate you taking the time to share this with us today, Ms. Teresa, as we do take every opportunity to get better in how we serve our clients. Not all of our clients experience this, although it is true that some creditors are more aggressive than others. We've been negotiating with hundreds of creditors for over 15 years, so we have a sense of how aggressive they may or may not be based on this experience. We hope this paints a clearer picture regarding our negotiation process. Thank you for your feedback and for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2020
Freedom Debt Relief has saved me financial life and taught me a great lesson in how to spend money carefully. I am sad that I had to take a drastic route to learn how to control my spending. The monthly dedicated amt. makes things tough, but it's all part of the lesson.
Thank you for taking the time to share with us, Sara. We are thrilled to hear you have been able to find hope in these tuff times. We are excited to serve you and provide any assistance along the way. We would like an opportunity to discuss the mentioned rating. We want to make sure we have no losses ends. One of our experienced team members will be reaching out to you later this afternoon. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 12, 2020
My husband and I had many credit cards and medical bills that we couldn’t handle anymore. We looked into several debt recovery companies and FDR was the best we could see. A couple of years later, we are able to buy a new vehicle and get our credit scores up. They keep you posted at all times on what they are doing and send emails when they are ready to start processing the next debt. You have the option to go forward or you can contact them and talk it over. Best debt relief company and would give them 100%!
Constance, we're elated to hear about your success thus far! Our negotiations team works hard to reduce your debt and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2020
Thank you for all your support, commitment, information and guidance with lowering my debt journey. I will give this information to others and I believe they will have the same experience as I, it's very good and gives peace of mind in the process. Thank you again for all you do.
Monica, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2020
The agent was very professional. Demonstrated genuine concern, and was very detailed throughout the process. No pressure, or countless bothering phone calls. Allowed easy payment plan fit to my limited income. Promise followed up procedures were kept and timely. It's a comfort to know debts will be resolved.
Thank you, James, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 12, 2020
I spoke with Preston, customer service. He was so helpful and professional. He answered all my questions and I didn't feel like he was rushed. He helped to understand things I had questions about. Thank you for your time and information.
Cheryl, thank you for the kind review. We are thrilled to provide you info and be efficient with your time. We are thrilled you have taken the first step to gain wealth. We will be here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 12, 2020
I heard Freedom Debt Relief through an advertisement on Pinterest. The post was cleaner and it had a better look to it. When I finally made the call to them, the sales guy did a lot of work. He sold me on it and I signed up. I had a few credit cards from when I had a lawn maintenance business and my business went under 'cause I started late in the summer and I was trying to live off of it. I couldn't pay off the credit cards anymore and Freedom had their solution. They not just took over the payments but negotiated the debt and did all the legwork. I had a question right after I started and it was about how the payments were working and where the money was going exactly. I called the salesperson and he explained it to me. A couple months ago, I called again to their help line and got more knowledge I didn't know the first time. They do really good with the customer service.
Initially, it was good to give myself that room to breathe and the ability to pay things off. But overall, I regret it. Knowing what I know now, I wouldn't go through it again if I was in the same position. I could have just picked up a second job like I ended up doing anyway and just paying stuff off faster. I wouldn't have had to let go of all those credit lines and I wouldn't have had to ruin that history and those relationships with the bank. One of the big sales pitches that the salesperson was giving me was that the banks aren't really your friends. They're only there to get their money. But at the end of the day, a credit card is like a business agreement. I agree to borrowing the money and I will pay it back on my time 'cause there's a pretty low minimum payment. I just owe a little bit of money in the difference. The bank can be your enemy or they can be your friend. You can make an enemy out of them if you want and it's kinda what I did with Discover and Chase a little bit.
Welcome to Freedom Debt Relief, Matthew! We appreciate you for taking the time to share this with us today since we take every opportunity to get better at serving our clients. We're also thrilled to be a part of your journey to financial freedom. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to a brighter financial future!
Reviewed Dec. 11, 2020
Freedom Debt Relief is a great company to work with to reduce your debt. They have been very helpful with any questions that I have had. Every employee is very polite, knowledgeable, and willing to help the client. If they don’t have the answer to a question, they will find the answer.
We appreciate you sharing with us today, Terrie. We strive to provide quality customer care and really enjoy serving our clients. It's wonderful to see the relief and hear how much they are saving. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2020
I entered the program 6 months ago and so far I have nothing but good things to say about this company. They are prompt, helpful, knowledgeable and competent. They answered all my questions and made me feel like I was in great hands. Feeling safe and helped when you need the most is imperative and they did the job!!!!
We really appreciate your comments in regards to your program, Dedi. We are thrilled in the last six months you have learned the program. You have saved money, and most importantly found hope. We look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2020
Thorough and friendly service! Made me feel comfortable during the entire process. Would not hesitate contacting agent with any questions or problems that may arise. Really relieved the stress I was experiencing. I would definitely recommend this company to anyone who might be in the same ‘boat’ as me.
Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2020
I turned everything over to FDR and never had any more problems. What else can I say - 5 stars. I will recommend this program to my friends. I did get a few calls from creditors at first, I just give the number provided by FDR and calls stop.
We really appreciate your comments in regards to your debt relief program, Ralph. We strive to provide quality customer care. We are here every step of the way and 7 days a week. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 11, 2020
I recently got a call from a collection agency. They told me that Freedom Debt Relief had never contacted them regarding my account. I settled the account with them myself and when I told freedom debt relief to remove that account from my active debts, they told me I needed to send them proof. My word should have been enough! Obviously they had done nothing with this account for 3 years! I wish I had just dealt with all my creditors myself! Now I’m paying them for what I could have done myself! Plus when I signed up they told me that the fees would be paid for by the credit card companies! I have been charged through the nose!
Paula, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Dec. 11, 2020
Great experience and very helpful whenever I have questions and readily available! Glad I chose them for my needs. Would definitely recommend them! If you are thinking about help, they are the ones. I receive many emails and text from them updating me on my accounts and am one step closer to resolving all debt. This was the perfect choice for me and I am so glad that I decided to go with them. It has been a pain-free experience and so worth it!
Bobbie, thank you for the kind review. We listen to our clients and find options to help them resolve their goals. We are here to help even if it's not with us. We just want people to get back on their feet and be a peace. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 11, 2020
I would recommend it to anyone struggling with credit cards. It has helped a lot. My score is better. I wish I had never fallen in the card or student loan traps but I did. I hope my kids learned from this as well.
Thank you for your thoughtful review, Jamishaelle. We understand the struggle. We want to be a place for hope and care toward our clients. You can feel safe here while getting your debt paid off. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 11, 2020
Not very transparent. Did let me know where first payment went. Did tell I had a balance of $19.00 in my account after taking a payment of $368... Where did the money go?? Did they send a payment off to one of my creditors.
Hello Richard, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Dec. 11, 2020
I was very happy with Freedom. The service was excellent. They were informative. Any time I had a question, they were willing to take their time to answer. They helped me reach my goal getting out of debt. I would recommend them.
We deliver complete customer satisfaction. We are here every step of the way and aim to help you save money and time. We fight hard for your settlement and provide updates via email and your Client Dashboard. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 10, 2020
My recent conversation with Rita ** was wonderful. She provided excellent, friendly, efficient service, and I greatly appreciate her help. Thus far, all of our experiences with Freedom have been nothing but exceptional. We would highly recommend their service to family and friends.
Kody, we appreciate you taking the time to leave us a review! Our team takes pride in supporting our clients throughout the process and we're always here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2020
I am so pleased w/ this program. Can't wait to be debt-free. The people I dealt with were very helpful and friendly. I feel "at peace" with my decision to join this program. And I would be happy to share this information with anyone.
Thank you, Judith, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2020
All the individuals from FDR that helped me from the very start of this journey are: patient, knowledgeable, have great personalities and are quick to address any questions I have. Overall, the FDR individuals have brought me to a comfort zone with the way they handle my accounts.
It is rewarding to hear such great feedback about our Client Services team, Bonnie. We strive to provide quality customer care. We are here every step of the way 7 days a week. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 10, 2020
Great experience with your company, Very helpful and kind. Explained everything very clearly. Will definitely recommend your services to many others!!! Can't wait to get these debts under control and my credit back on track. Great help in getting me back on track.
Amazing feedback, Pamela! Our years of experience allow us to make each interaction easy and understandable. We listen and connect on the real issues and find options to resolve those issues. We are looking forward to assisting you and your friends and family. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2020
I’m new to the process but so far I have been very satisfied. The customer service has been very helpful in answering all my questions and walking me through the steps of the process. It’s very affordable so it so it doesn't break the bank.
Thank you for taking the time to share with us, Sherry. We are thrilled to part of your financial journey. We address your concerns and find options to help you achieve your goals. Continue to grow in your knowledge utilizing your resources we provide you like the Client Dashboard. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 10, 2020
The rep was very helpful, considerate and understanding of the difficult situation my husband and I are in due to the pandemic. The call was quick, efficient, and easy. Thank you Freedom Financial Network for taking such good care of us.
We appreciate you sharing with us today, we are thrilled to assist you in this time of need. Arianne, thank you for taking the first steps in allowing us to be part of your financial journey. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 10, 2020
I am satisfied for the most part with this organization. The way that my case(s) have been handled have cut into my debts in a way that I would have probably been inconsistent with. Not to mention the help from the legal department. I am praying for an end to my debts soon, and I am thankful for all who are involved.
Thank you, Sharon, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2020
You have done nothing yet but take deposits and charge me fees. I was hoping that you would at least contact some of the creditor but it seems that nothing is going on but Charging me fees of over $29. Disappointment. Calls and emails coming in every day.
Kathleen, thank you for taking the time to leave us a review. We're sorry to hear that you are not pleased with our services and a member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2020
Very helpful, I'm just frustrated with my employment conditions. Your staff has been nothing but helpful, I just had a moment of an emotional outburst. My apologies. Thanks for your understanding. I plan to get on track Asap, I'm just having trouble with recources. I'm all tapped out. Mark
Mark, we appreciate you taking the time to leave us a review. We're sorry to hear that you are in a difficult situation and we want nothing more than to help you. Please call us at 800-655-6303 to speak with a member of Client Services. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 10, 2020
I asked a question of a customer service representative. The question was speculative in nature. The representative assisted me to the best of their ability in obtaining information needed to resolve my question. I am completely satisfied with this interaction.
Thank you, Richard, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 10, 2020
I love the staff, everyone is very professional and friendly! I’m very grateful for this opportunity. Everyone has been so helpful! I was a little nervous at the beginning but now that I see my debt going down, it motivates me even more to stay on the path to be debt free!
Congratulations, Lauren! You're already beginning to benefit from the hard work and dedication you've put into the program. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 10, 2020
So far it’s been smooth sailing. Everything is falling into place very easily.. Looking forward to a very positive winning relationship.. I just started the program so I really don’t have a lot to say at this point, except that I feel very confident in what we are doing together. And that’s real Important to me.
We cannot thank you enough for sharing your positive experiences with us, Mr. William. It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 10, 2020
The program has taken a while because I’m in so much debt but so far, it’s good. Freedom is helping me. They don't call me though. All I get is email from them and a bunch of articles and videos. I have to call them if I have any questions. But I would recommend Freedom because it's better than to file bankruptcy. They do negotiate with the creditors and keep you off their backs.
Thank you for taking the time to share with us, Fred. We want to assist you in every space we can. Please continue to reach out to us if you have any questions, from there we can provide clear expectations. Thank you for choosing Freedom Debt Relief and call us at 800-655-6303, if you need anything.
Reviewed Dec. 9, 2020
Happy with the program so far. I’ve been in program for a little over 3 months and when I call Freedom Debt relief they were very helpful with any questions I’ve had. Still learning how the program works but believe I’m headed to a debt free life once all negotiations are finalized. It’s always helpful to know that Freedom Debt is on my side. My goal is to totally be free of debt free.
Welcome to Freedom Debt Relief, John! Thank you for the confident feedback! Our top goal is to make sure we support our clients every step toward a debt-free future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs. Here's to a brighter financial future!
Reviewed Dec. 9, 2020
Please try to take care of the Citibank I faxed you yesterday where they’re suing me. Everything else you’ve done for me so far is wonderful. I couldn’t be happier. We don’t feel like we’re suffering anymore. I’m sure when it’s done will be extremely happy.
We appreciate you taking the time to share this with us today, Ms. Janice, as we do take every opportunity to get better in how we serve our clients. Rest in knowing we’re prepared to handle these types of collection strategies and have engaged a network of attorneys, the Legal Partner Network, that specializes in resolving debt litigation cases. The Legal Partner Network will then determine the best course of action to resolve the debt. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 9, 2020
Freedom Debt Relief was very helpful to me in resolving my debt. They guided me every step of the way. Very helpful. Will recommend it to anyone looking for assistance in resolving their debt. FDR very professional and excellent customer service.
Welcome to Freedom Debt Relief, Yokasta. Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 9, 2020
I had a few questions to understand how my graduation date moves if I increased my monthly deposits and deposit more money next year. Great help! He was able to calculate everything I asked. I really appreciate his help and I feel good that I will be able to pay off my debt faster.
Reviewed Dec. 9, 2020
I had medical issues and HUGE DEBT. I received the notice from my DAV Veterans and called and being helped. Everyone is so patient and helpful. They take the time to explain so you have no questions in such an important life decision. Saves tons of stress.
We appreciate you taking the time to share this with us today, Mr. Paul, as we do take every opportunity to get better in how we serve our clients. Making sure we support our clients every step toward a debt-free future remains our number one focus. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief. Here is to a successful journey!
Reviewed Dec. 9, 2020
The enrolment was easy. Freedom did pretty much all the work. They were easy to work with. They accommodated my needs and was available when I needed them. I've been in the program for about a year and a half and at this point, I've changed over to Consolidation Plus. All my debts should be settled so I'm starting working on increasing my credit. I would recommend Freedom to someone who has high debt rates.
Sherry, thank you for the kind review. We are thrilled that we were able to assist you with your debt. Congrats and good luck with our sister company C Plus. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Dec. 8, 2020
Freedom Debt Relief company has helped us cut our debt in half and paid the settlement debt off in about 4 1/2 years. We are completely satisfied with the workmanship of the employees that helped us and managed our debts. They were always courteous and to the point with the situation and what it would take to close on the case at hand. The only thing I had to do was keep my deposits on time. So thank you for all your help.
Perry, thank you for the kind review. We are thrilled to hear all the success that has come past since entering our service. We thank you for taking the first step and allowing us to find the best options for you. We are here every step of the way and make sure to keep you informed about the program's progress. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 8, 2020
When calling the operator help to upload and reviewed the letter from the creditor and put into action a response. She was very knowledgeable about your format since it changed from the last time I used it. I was very impressed. Thank you and stay safe. Er
We appreciate you sharing with us today, Kerry. We are thrilled you are using your dashboard to keep track of the program. If you need any assistance please give our Customer Service Team a call and we will be happy to assist. The number to call is 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 8, 2020
I got their consolidation service to help me pay off the debt that I have. We spoke about the situation I was in and what amount that I owed. They made a plan for me and how they would handle this. They took it step-by-step and how everything would break down, and what the fees would be, and the time frame that I would have to pay all this stuff. Then I had to drop out for a while because both of my parents passed away a couple of years ago, and I had to take over the house payments. I finally came back.
I had a situation before with one of Freedom's partners, where the guy came out too strong and was asking me about how the breakdown would be, and that it was faster to pay it that way. I told him that I didn't want to go that route. I just want to stay with Freedom Debt because I don't have all the money. He then said they were gonna put up the money for me. He kind of laughed about it and said that he never heard nobody turn down this situation where they were gonna go. I didn't like that he was trying to force me to do something I don't want to do. My situation was that everything was going to come up to about $13,000 at the way I was doing it. But the way he wanted to approach it was, if I pay off this loan and then there was all this interest rate, it was going to come up to 20,000. He apologized afterward and told me, "Yeah. You're right. I shouldn't approach it by telling you that.”
I'm comfortable with Freedom right now. The first time I was with them, I was paying $111. They first told me that everything with the breakdown was there, and it was going to come up to 111. Then they wound up telling me that they have to bump up the payment a little bit because of something about the account that they were trying to negotiate. But then the rep changed the subject and said it was something about the lawyers. So from $111, I had to bump it up to $117.
I had another experience not too long ago, where one of my creditors wanted to take me to court. The rep wanted to go from $117 to $240. But that's something I can't afford. I told him that if that was going to be the case, then I would cancel everything and find another organization that can come up and help me with this situation. I had to call another department that handles all the lawyer situation. So he told me, "Well, how does 127.50, another $7 or somewhere around there, $8?" I told him I can go ahead and do that. When I was with Freedom a couple of years ago, I never had this situation. They were handling everything pretty good. I didn't have to deal with lawyers. But overall, they're still doing a good job even though they have those little situations because they're trying to push me to pay off all the debt in a quicker pace.
Gilbert, thank you for bringing this to our attention. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 8, 2020
The reps have done a really good job. With Freedom, I'm getting more debts taken care of quicker.
We appreciate you sharing with us today, Kevin. We produce complete customer satisfaction. We are here every step of the way and aim to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2020
My experience with your Customer Service Agent on Tuesday, 24 November was OUTSTANDING. She was able to expertly navigate me to "yes" on my requests, and ensured proper follow through on behalf for FDR with Crossroads. I will most definitely recommend using this approach for issues similar to mine.
Michael, thank you for the exceptional response. We are thrilled to see your concerns have been addressed. We listen and find options to help resolve your concerns. Thank you for allowing Freedom Debt Relief to assist you in your financial journey. If you have any questions we are available 7 days a week at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 7, 2020
When I first talked to the rep, he was okay. They have good quality service. They take 300 something out of my account every two weeks. They're still working on some of the cases. But it's kind of hard paying them right now, because I got laid off in May.
Thank you for taking the time to leave honest feedback for us, Steve. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 7, 2020
Freedom is very fair and very professional. The reps have been good. I've been dealing with the same person and it only changed when we changed from the credit consolidation to the new one. When we got to the end of the first period in the middle of it, they started switching me over to a buy-out of some sort to pay off the debt quicker. They didn’t discuss it until they were ready to do it. If they have said that in the beginning, we would have been prepared to do that. But they didn’t force me to do it. They gave me the opportunity and it was my choice. The payment stayed the same. That's what the deal was. They paid my debt off and now I have a loan through them I have to pay off and the payment doesn't start until February.
Steve, thank you for the kind review. It appears your payment history got the attention of our Sister Company C plus. It appears you have approved them to service you through a loan. Congrats, and thank you for allowing Freedom Debt Relief be part of your initial financial journey.
Reviewed Dec. 6, 2020
Talked about a debt that said I better pay or they were going to close my account. So I called up the help center and told them what was going on and they got in touch with the negotiators to talk to the debt people so they would not close the account.
Reviewed Dec. 6, 2020
Freedom Debt Relief got me enrolled into a program that was in my budget where I could pay the monthly payment. I was paying over 1,300 a month on credit cards. With Freedom, I am paying about 600 a month. They take out half and half twice a month and they tell me. I'm in a three-year program and I have two more years to go to. The reps were very kind. They were very thorough when I asked. It was the big thing for me. You have to tell me what my payment is gonna be and when you’ve taken it out so I can have that money available, and they did. They’re thorough. They will tell you everything they're doing every step of the way.
Tracy, thank you for the kind review. We strive to help you save money and time with our low rates and results of negotiations with your creditors. We are here every step of the way and look forward to your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 6, 2020
I was straight to the point in what I wanted and the rep gave me all the information I needed, and then I enrolled. All of my question was answered right away. There was one time somebody called me for one debt. It was almost at the end of the settlement. I checked with the lawyer with FDR and they told me that as long as I don’t get a physical paper about it, I should ignore it. So I ignored it. It's been good so far.
We really appreciate your comments in regards to your program, May. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 5, 2020
G. ** was very friendly when I called and spent as much time as I needed to figure out what was happening to my FDR account. He was extremely helpful explaining what the next steps are in fixing the problem.
We really appreciate your comments in regards to your experience, Cheryl. We are patient to show the facts so our clients can make an informed decision. We also want our clients to be confident in our service. Thank you for allowing Freedom Debt Relief to assist you in your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 5, 2020
I did a lot of research before making a decision to work with FDR. I recommend that a lot of thought should be put into a decision this big and don't be afraid to ask questions. FDR representatives have been good at staying in contact with me. I had my first two settlement agreements within a couple of months. The subsequent ones have been slower, but that's really not a bad thing. I am happy that I chose to pay for the legal representation since one of my creditors did serve me. It was settled within days of my lawyers getting involved.
My two pieces of advice (other than do your research before signing on) are to pay the extra money for the legal team and be prepared to pay taxes on the amount that your debt gets reduced by. Sure, you may qualify for insolvency and not have to pay taxes, but if you're like me, you will have to pay. Again, do the math and estimate what you think you may owe and put that money aside when you first get the settlement agreement. Also, this isn't a non-profit. The company makes money off you; don't be shocked when you see their % come out of your account. Overall, FDR is helping me get back on my feet after years of bad financial decisions. Do your research and be patient.
Michelle, we are over the moon to receive such stunning feedback! We are thrilled to see the success of the program really show. We are happy to address any question we want our clients to be confident and successful. We look forward to resolving the remaining debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 5, 2020
All customer service representatives are polite, knowledgeable, concerned regarding one's questions and answers questions promptly. Always keeps one alert to what is pending as well as what is just around the corner with settlements. Have never had a problem with this company. YES, I already have recommended this company to others. Marilyn **
We really appreciate your comments in regards to your debt relief program, Marilyn. We strive to provide quality customer care. We are seeking solutions and informing you of our progress regularly throughout the program. We look forward to assisting other who are in need and you can be sure we will treat them the same respect you receive. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 5, 2020
My experience with Freedom Debt Relief has been top-notch. I would recommend them to anyone that I know who needs help financially. Looks to be 12 gauge. They have helped me settle two credit card debts and one is in process of being worked on. I still have one more credit card to be negotiated and worked on. That should be done within the next two to three years.
Thank you for your thoughtful review, Nancy. We are thrilled to see the progress you have made at this time. We look forward to the coming success. We will be there every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 5, 2020
FDR is the only company that I have dealt with to get my debt under control. I believe they have given me excellent service. Fair, Honest, and answered all my questions and gave me good information on how to deal with creditors.
It is rewarding to hear such great feedback about our Client Services team, Terry. We fight for our clients best interests and find options to help them save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 5, 2020
The company charged too much and the last credit card I paid more. No savings. With all the fees and 1099R there wasn't much of a savings, would not do it again. And the lawyer they have was more for the credit card side, he was not helpful.
Thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Dec. 5, 2020
Everyone in FDR has been very knowledgeable and pleasant. They answered my questions in a professional and caring manner. I would recommend the company. I am still no expert on what they do so I don't know if it is the best program for everyone. But it is a program to check out.
Amazing feedback, Barbara! We listen to our clients and find solutions to help resolve their concerns. You're absolutely correct that this program is not for everyone but our Consultants make it their duty to find the best option to resolve everyone debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 5, 2020
My agent (Ken) was very thorough. He answered all my questions. His accessibility puts my worries at ease. Every once in a while I’ll be worried, but once I stress my concern to him, he reminds me, I’m in good hands and all will be well.
Jenny, thank you for the kind review. We continue to improve our processes and make connections with our clients. We determined their needs and find options to help resolve your challenges. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 5, 2020
The rep told us what he assumed we were going to save, what the final cost was going to be, how many years it was gonna take us to get that paid off, and what our expected payment was each month. He was very thorough and gave us what we needed to know. We’re very happy with how Freedom is handling things. They're a very reliable and dependable company and things are moving along. It’s easy to get through to them on the phone and I'm 100% satisfied. The payment is high and we have to live so we still have other costs of living expenses but Freedom helped us at the moment not have to deal with the individual companies. That was a blessing that somebody was taking care of those for us.
Thank you for the great review, Sue! Congratulations on your success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 5, 2020
When I spoke with Freedom, the lady was very upfront. She was very clear as far as the explanation of what they were planning on doing and the process. The follow up that they've done on there has been good. So far, it's been okay. I've been in the program for almost two years and they've taken care of a few of the accounts, and they've paid a few down. The process is good. So far, I've been pretty happy with it.
Richard, we are over the moon to receive such stunning feedback! We aim to provide real results to help you achieve your goals. We are here every step of the way and 7 days a week. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 4, 2020
The rep I spoke with, Marlo, was extremely willing and helpful in resolving my issue with keeping my Freedom Debt Relief account in force so we can continue to chip away at my debts. The service was impressive and thorough. Thank you!
Thank you for taking the time to share with us, Charles. We fight very hard to get the best settlement. However day to day we strive to provide consistent work and service to each of our clients. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 4, 2020
All of the assistance in every aspect has been impeccable. From start to my most current phone check in, is commendable. It is good to recognize that you are not forgotten in the process. I wouldn’t hesitate to recommend this process to people in my life.
Reviewed Dec. 4, 2020
Just started with Freedom Debt Relief and feel very comfortable with all parties I have communicated with so far and feel confident in the outcome. They have structured a well thought out plan for me and if both parties stay the route I may be able to get out of debt and live a stress free life.
Stephen, thank you for the kind review. Welcome to the family congrats on your approval of our service. We are looking forward to the coming success that is coming your way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 4, 2020
The rep was very helpful, nice, and informative. She knew her subject, subject matter, and companies that she deals with. She took in my information, processed it, and submitted it to the proper departments. Thank You for great customer experience and customer service!
Thank you for your thoughtful review, Joseph. We listen to our client's needs and find options to help them progress forward. We are looking forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 4, 2020
I have been very satisfied with how my debit has been being handled. I would recommend you to others who have debt like I have had. My accounts are getting settled as fast as possible. I am notified every time I have a settlement that needs me to agree too. Thank you for all your help.
It is rewarding to hear such great feedback about our Client Services team, Sherry. We notify our clients of program progress via multiply resources. We fight hard to get the best settlement to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 4, 2020
Excellent and satisfied, Freedom Debt the beat company to work, I high recommend to others, customer service is great, always friendly staff and respectful, I will be happy to deal with them in the future if I am going to need again.
Amazing feedback, Chistina! We are thrilled to see all your progress paying off. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 4, 2020
I made my first payment. Ended up non sufficient funds. Called to reschedule payments. She was so understanding. Courtesy and made me feel so much better. I appreciate you people. Glad I decided to go with you for my needs.
Thank you for taking the time to share with us, Peggy. We are thrilled you were able to get your payment resolved. We strive to assist our client's needs and find solutions to help them move forward. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 4, 2020
The young lady was very helpful. She explained everything. We would recommend Freedom Debt Relief to friends and family. The only thing that I would do is let people know that you have to claim the money you saved to income tax. We were unaware of this.
Stephen, thank you for bringing this to our attention. We are thrilled that you have had a successful program. We apologize for the lack of transparency. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Dec. 4, 2020
Great experience setting up an extra deposit for my account. Almost done w/ the program. Just one more payment in Jan. And we will be finished. The representative was very quick and he knew what he was doing. Easy process to set this up.
We appreciate you sharing with us today Janet. We are thrilled to hear all your hard work has paid off. Thank you for allowing Freedom Debt Relief to assist you in your financial journey. Keep up the great work and if you have any questions please call 800-655-6303.
Reviewed Dec. 4, 2020
Freedom is well worth it. If you need help consolidating your debt, they are the ones to go through with that. Getting signed up is very easy. I put everything online and as soon as possible, they started tackling it. They took all of my debt. Any time I have a question or concern, they're quick to resolve it in less than 20, 30 minutes.
It is rewarding to hear such great feedback about our Client Services team, Everett. We are excited you have taken the first step to resolve your economic debt. We are here to collude with you, we look forward to your coming prosperity. If you have any inquires, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Dec. 4, 2020
I found Freedom Debt Relief via online, just searching for different things that helped me at the time. I was doing reviews, and I liked what I read about Freedom Debt Relief as far as from other consumers and reviews. The debt consultant was wonderful. From the moment he picked up the phone, and we introduced ourselves, he helped me all through the way. We talked about three times. Right that day and the next day after, he was very professional.
I haven't completed the program. However, they have been working exceptionally well with me. So far, I have about two of my debts that have been resolved. The third one should be resolved between this month and next month. Everything that was explained to me when I first signed up is true. I was told, "It's not a quick fix situation, it’s going to take time, but just bear with us, and we'll get you to the finish line." Slowly but surely, I'm getting there. I already have recommended a friend about two months after I signed up. If anybody else that I know, friend wise, maybe will need help debt wise, I would definitely recommend them as well.
We deliver complete customer gratification. We are here every step of the way and aim to help you save money and time. Keep up the great work and please reach out to us anytime you have inquires about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 3, 2020
The explanation on the program over the phone was presented by a person talking too fast. The program is too long in duration. No explanation as to what is done with the monthly fees before creditors get them. I think this program in itself stinks worse than a pig sty. I would appreciate it if it was cancelled on my behalf. Do not call me on the phone.
Hello Robert, thank you for bringing this to our attention. We apologize for the lack of transparency. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly via email. We truly appreciate your review.
Reviewed Dec. 3, 2020
It is very, very early in this process and I could rate my experience even higher but so far I am happy with what has been described as a way to financial freedom in just a few years. I had to change my withdrawal date and this was done with very little effort.
Reviewed Dec. 3, 2020
Freedom Debt Relief is a Very Good Program for me, it has been very helpful so far, and I have had no problems, THE PROGRAM HAS WORKED EXACTLY AS I WAS TOLD, I am very glad to have reached out and received help.
Michael, thank you for the credit. However, we can take all of the credit. It appears you have earned assistance with our Sister Company Consolidation Plus. We are thrilled that you were able to resolve your debt much faster. We wish you luck and look forward to your future success. Thank you for being a valued customer of Freedom Debt Relief.
Reviewed Dec. 3, 2020
Everything went well with Freedom Debt. We're still working on the program but getting closer towards paying off my debt. It's not a quick process. It takes time but it can be done. Just be patient.
Excellent feedback, Carol! It's always great to hear clients share how pleased they are with our service efforts. We also appreciate your understanding and patience while we work to obtain the best settlements possible. If any questions come up along the way, Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!
Reviewed Dec. 3, 2020
I signed up a couple years ago and everything is working out fine. I'm happy with Freedom. I go on the dashboard and see that everything is up to date. I can see how my progress is, what's left and when my graduation day is.
Thank you for taking the time to share with us, William. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Dec. 2, 2020
Getting our debt paid off has never been easier. Freedom made it seamless and simple for us to knock it out much faster than if we paid it on our own. We were able to get it paid off even faster than our expected four years to pay it ALL!
Danielle, thank you for the kind review. The props go to you. You went from a specific amount to doubling your amount. The additional deposits and increase in the amount allowed us to speed up your timeline. Again, congrats on the job well done. We are thrilled to be part of this journey we look forward to your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 2, 2020
So far, I’m satisfied. Freedom worked well with me and I've less headaches. I like their insistence of trying to get things done in a timely manner. If you can afford it, Freedom is the best way to go.
Thank you, Loraine, for sharing your exciting feedback with us today! We are thrilled to be a part of your journey to financial freedom. The goal is to make sure we support your every step toward financial freedom. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Dec. 1, 2020
Excellent Service! Attention to details and fast resolving settlements. Thank you for your professional assistance. I will recommend your company to friend and my colleagues. I wish your company all the best for upcoming year. Working with your company is a pleasure.
Svetlana, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we're always here for you, If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Dec. 1, 2020
I have been with FDR for a few years now. Of the 6 enrolled accounts, I've settled or paid 4 of them myself. I've been trying to close the last one for a month. NLLG and FDR need better communication, as one side tells me I have enough funds, the other says no. I finally had to withdraw all accounts. I'm at the end of my rope. Very poor service.
Reviewed Dec. 1, 2020
I am very appreciative of what your debt relief team has done for me. Almost a year ago I felt like I had the weight of the world on my shoulders. In a short period of time your team has negotiated five of the six debts I turned over to you. Thank you!!!
Robert, we appreciate you taking the time to leave us a review! We're ecstatic to hear you have experienced stress relief as well as debt relief. Our team is always here for you and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 1, 2020
I am very satisfied with the program. It has started the first step to getting my credit back on track. With Debt Relief handling my accounts and getting them resolved with the creditors had been great Starting over with a good credit score is my gold and keep it high. Thanks.
Thank you, Winford, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Dec. 1, 2020
I am not happy that you take your fees upfront before paying any of my debts and that the payments are so small... I would like less debts paid with a greater amount paid each month... and the fees to be spread out instead of all at the front end.
Doug, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Dec. 1, 2020
Freedom tried to settle for the least amount they could. That amount was then taken out every month. But sometimes, that gets hard to pay especially when I'm drawing unemployment. FDR doesn't give me much of a leeway if I have something big and I can't pay the payment. They don't try to work with me. Even though I'm hurt, they gotta know I am hurting for cash. Other than that, what I was paying versus what I was gonna pay was a pretty good deal for me.
Teresa, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 30, 2020
So far things are going good. I'm happy with the progress. My only complaint is I think the fees are really high and now I wonder if I couldn't have done this myself and save all the fees. They seem to be out of proportion.
Julio, thank you for bringing this to our attention. You are in good hands and can rest assure the difference and cost is more advantageous in the program because your monthly deposit is including the settlement amount, settlement fee, and maintenance fee which should total less than what you enrolled in at the begging of the program. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 30, 2020
Do not understand entirely with the settlement process. Some of the lesser accounts are taking too long to resolve. And when I request the order they are to be resolved I seem to be getting the brush off to how I personally want the order of the debts to be paid off.
Bonny, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you later this afternoon. We truly appreciate your review.
Reviewed Nov. 30, 2020
Updated on 11/24/2021: We were not expecting the balance to double or triple in some cases the longer before the debt was negotiated. I was under the impression it would be put on hold and the debt we owed would be paid. Interest and late fees made a difference of over 15,000 in debt in addition to what we entered in the program.
Original Review: My wife and I were under the belief Freedom Debt has the ability to put accounts on hold until they could be negotiated. However, several accounts have not been worked yet and is leading to several accounts taking us to court for far more money than we submitted to the program.
James, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you later this afternoon. We truly appreciate your review.
Reviewed Nov. 30, 2020
With very minimal struggle on my part, FDR has done a wonderful job in helping get rid of my debt and it hasn’t taken that long at all. I would recommend it to anybody who was close to giving up and has struggled for years.
Jeffrey, thank you for sharing this review with us today. We fight hard to get the best settlement to help you save money and time. We look forward to sharing more options to who you refer us to. Thank you for allowing us to be part of your financial experience. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 29, 2020
I’m hoping to get my debt down. I appreciate Peter ** for helping me through this process as my consultant. He has been very knowledgeable in helping to get me through this time. Thank you Peter ** for your help!
We really appreciate your comments in regards to your debt relief program Consultant, Noel. We are thrilled you have taken the first step to resolve your debt. You are part of a team dedicated to assist you and be part of this journey together. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 29, 2020
All the process was simple, and the information was clear. The new monthly payment is less than I was doing currently with my credit cards. All the customer service representatives were very clear with the information and were very professional.
Amazing feedback, Yesica! We make each interaction easy and understandable. We fight hard to help you save money and time. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2020
At first I was a little worried. The creditors were calling all the time. My credit score is crap and some of the credit card companies have not been negotiated yet.. but they have kept me informed with everything and even helped me resolve a court appearance.
Thank you for taking the time to share with us, Mikell. We strive to get the best settlement but sometimes creditors pursue legal action. We have services provided to assist you during those times. We appreciate your patience and understanding. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2020
Very happy with Freedom debt. They delivered what they promised. They were with me every step of the way explaining what happens next and thanks to my freedom team I am debt free. So very excited about that. Thanks guys. I really appreciate everything you did.
We really appreciate your comments in regards to your debt relief program, Joseph. We are thrilled you took the first step to resolve your debt and allow us to share that experience with you. We look forward to your coming success. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 28, 2020
So far I have 2 very good settlements that I’m more than happy with and the customer service has been wonderful. They answer all my questions and have a lot of patience. I Still have a long way to go so hopefully everything continues to go this smoothly. Highly recommend this company.
Julie, thank you for checking in. We really appreciate your comments and are thrilled to see your hard work pay off. We strive to make each interaction easy and understandable. We will be here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2020
I would have been in debt for a very long time, but now my debts will be settled much sooner. A lot of frustration and stress avoided, and a lot of money saved. Thank you Freedom Debt Relief for simplifying the process.
Thank you for your thoughtful review, William. We open the possibilities for our clients. We listen and find options to help them save money and time. We are here every step of the way and look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 28, 2020
I've never had a bill collector call me and that has been such a relief. Freedom Debt has always sent Text messages if there's something that needs attention right away. This way I don't miss something. Out of 11 accounts I know 4 or 5 have been worked on for payments and have had resolution.
It is rewarding to hear such great feedback about our Client Services team. We are thrilled to hear the resources have been advantageous in your financial journey. We will continue to provide quality customer care. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Reviewed Nov. 27, 2020
Happy with the service.. Seems to be a very professional service.. Worked with me when I had to adjust a payment.. Would recommend to someone that needed help with the same issue... Halfway thru the program with no issues.
Thank you for taking the time to share with us, Jimmy. We strive to address our client's concerns in each interaction. We understand that things may change with your finances. We hope you received clear expectations and if you have any questions please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 27, 2020
I was swimming in debt and needed help so I called. I got my bills back on track and I can pay them on time. I would recommend FDR to my friends and family in need. Thank you for the help and support at my time of need.
We appreciate you sharing with us today, Marylynada. We listen to our clients and find options to help them regain a footing with their finances. We are here every step of the way and look forward to your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2020
I have really enjoyed Freedom Debt Relief. They have been great to work with! I appreciate them helping us resolve our debt and handling all the payments to our creditors. I would recommend them to all my friends and family.
David, thank you for the kind review. We strive to provide the best customer service. We fight hard to resolve your debt to help you save money and time. If you have any questions please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 27, 2020
I'm extremely happy with the service. It's very straightforward. It's an easy process because the communication is easy and I can feel relaxed because your company does all the hard work. No stress and your company is very professional. Thank you for making it very easy of getting debt free. May everyone have a great holiday season safely.
Happy Holiday, Luz! Thank you for the kind review. We strive to provide quality customer care, resulting in easy and understandable interactions. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 27, 2020
My experience with Freedom Debt Relief was a really smooth process since November 2016 allowing program graduation November 7th, 2020. I'm grateful to be out of debt since I am unwell and could use the extra funds without being anxious if I'll have enough to make it through the months. Thanks very much Freedom ????
Clare, we are over the moon to receive such stunning feedback! We hope that you have a speedy recovery. Please let us know if we can be of any help in the meantime. Thank you for choosing Freedom Debt Relief. Congrats on a job well done.
Reviewed Nov. 26, 2020
I was very satisfied with everything until the last request to pay on the last loan. I told the man that I was old, sick and had little money. I thought it was only for the year. Not so. I have medical problems and require a lot of medicine. I told him this but now this loan goes on. I thought it would be over by now. Many days I go without food. Last year's holidays did not exist. This year's is a repeat. I am 77 years old and can't make a move. Things in my house are falling apart. Once I was happy but not now.
We're disappointed to hear this is the experience you're having, Ms. Karen. Affordability is important when it comes to being successful in our program. However, it is upsetting to hear you still have concerns about the monthly deposit amount. We encourage you to contact our Client Services team by calling (800) 655-6303 to review the options available to you. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Nov. 26, 2020
Rep has to find out if Premier Bank card has got back to Freedom Debt Relief and whether the payments were paid. I asked how longer I had to pay off. I do not know what else to say. I asked where my refunds were and where was my new card was.
Hello, Lara. Thank you for bringing this to our attention. If you have not these questions addressed please call us so we can set the proper expectations. Thank you for choosing Freedom Debt Relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help.
Reviewed Nov. 26, 2020
I have let Freedom Debt Relief take over my credit cards and it's been a world of relief... I look forward to my debt being resolved soon. Thanks for everything you have helped me with. In doing so...I will spread the word that you guess can make it happen!
Shannon, thank you for the kind review. We listen to our clients and provide options to help resolve their debt. We are thrilled to see if you have complete faith in our service. We strive to serve and help our client regain their finances. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 26, 2020
A few years ago, due to my husband's illness, his medications and hospitalization, I was in a lot of credit card debt. No matter how much I paid each month, I just wasn't making a dent in the overall amount. It looked like I'd be paying that debt forever. Freedom Debt Relief helped me tremendously. I am now about 6 months from Graduation now - and being debt free. 100% would recommend.
Reviewed Nov. 26, 2020
Very good service. I have been treated with the utmost respect. If I have any questions or concerns they are answered right away. I will recommend then to any one I know who needs advice on their credit issues.
We really appreciate your comments in regards to your debt relief program. We strive to make each interaction easy and understandable. We perfect quality customer care even after all these years we are still improving. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 26, 2020
Signing up was great. Chris was great too. I was told that the program is for four years and I'm almost halfway. The process has been good and I like that I can call and ask questions. I had an issue a while back where one of the loan people wanted to take me to court. They took care of everything and I didn't have to do anything. It's not something that I ever wanted to do, but it's something that happened and I had to do it. I recommended Freedom Debt Relief to one of my other friends and she's doing it. It's been great for her too.
Nicole, thank you for sharing today. We are thrilled to hear about your success and also the satisfaction of your friend who is in this program too. We are here every step of the way ready to address any concern. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Reviewed Nov. 25, 2020
This is my first time experiencing this program and I have to say, I love it! Not having to worry about paying each bill, each month, and one payment a month, it doesn't get any better! And FDR helping to facilitate with my creditors is an amazing feeling! Thanks.
Thank you for your thoughtful review, Henry. We listen to our clients and provide options that help them save money and time. We are here every step of the way and on-call 7 days a week. Thank you for choosing Freedom Debt Relief. If you have any questions please call 800-655-6303.
Reviewed Nov. 25, 2020
The real team is THE FREEDOM DEBT TEAM... They work very close with you on all debts, let you decide which credit cards to work on, efficient professional and nice talking by phone. Really, if you have debts that you are losing or can't control anymore just talk with someone at Freedom Debt Relief asap so you'll be debt free.
It is rewarding to hear such great feedback about our Client Services team, Linda. We strive to provide quality customer care. We make sure each interaction is easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 25, 2020
Awesome customer service. Freedom Debt has a user friendly dashboard that helps keep all your debts organized and it motivates you that stay focused on eliminating your debt. Freedom is the goal and they can get you there. I would highly recommend this program to anyone.
Jim, thank you for the kind review. We are thrilled you are utilizing the Client Dashboard to keep track of your progress. We are here every step of the way. If you need anything please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 25, 2020
You took my money after I told you to stop! Overdrafted my account so I couldn’t go to work. Lost my job. Now I’m gonna lose my house. Thank you for all your help. My 5 children thank you for all your help. You have destroyed my life.
We are sorry to hear, Mr. David, how frustrated you are with the recent events that have taken place. Our goal is to support your financial journey, and we would never intentionally cause additional financial hardship. We are confident our Client Services team can provide any assistance needed at this time. Please reach out to us by calling (800) 655-6303 for immediate assistance. Thank you for allowing Freedom Debt Relief an opportunity to serve your financial needs.
Reviewed Nov. 25, 2020
It’s nice to live without pressure of bills. Falling behind. Second chances are what life is about. Freedom Debt services? My life is back on track.! 100% stress free.. Life is good again.. one day at a time. Smiling bigger everyday day. Thank you Freedom Debt????
Thank you for your thoughtful review, Kevin. Congrats on the progress so far. We strive to get the best settlement to help you save money and time. We have three accounts left and we look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 24, 2020
They were excellent. The person I dealt with was well informed and gave me all the time I needed to get my debts worked out. We are still working on some of the accounts and I can already tell they will be resolved to my delight as well.
Thank you, Mark, for sharing your exciting feedback with us today! We are thrilled to be a part of your journey to financial freedom. It's always great to hear clients share how pleased they are with our service efforts. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 24, 2020
My experience with FDR has been great. I am getting the settlements that I need to clear out my debt with huge savings and for a much smaller amount of time. They truly work for the betterment of my finances.
We appreciate your amazing feedback, Ryan! It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com for any important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed Nov. 24, 2020
I think the Fees are high. I don’t know how it works but the higher the balance the higher the fees. However I doubt it takes more time to settle high balance over a lower balance and after the fees are added in some of the balances are almost the same as when started.
We appreciate you voicing your concerns regarding our settlement fees, Mr. Lance. You may be relieved to know that our settlement fees are not billed nor collected until we have successfully reduced the balance owed to the creditor. Also, our service offers a proven solution at an affordable monthly cost that helps our clients pay down their entire debt; principal, fees, interest, and all. We are here to support you on your financial journey. Client Services is available 7 days a week and can be reached by calling (800) 655-6303 or via email at support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 24, 2020
Well just recently Discover card ordered me to pay the full amount. That was very upsetting. I was assured all of the creditors would settle. You’re at the mercy of the associate when you sign on for this program trusting what they say will happen and it didn’t. Now my program was extended yet again by years! That’s upsetting. We’re the lawyers. Good enough? Did they fight hard enough for me? To not have my balanced lowered by not one penny? Doesn’t sound right. I know they are a hard company but we truly have a hardship with my husband on disability. Doesn’t seem like a hard fight but in fact we lost! I am not happy.
We are sorry to hear you are disappointed with our service efforts at this time, Ms. Gina. Not all of our clients experience this, although it is true that some creditors are more aggressive than others. We also understand your concerns about how this may have impacted your Graduation Path and would like an opportunity to speak with you. An account specialist will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 23, 2020
After a series of unexpected life events that got me into five-figure credit card debt, Freedom from Debt Relief's program was what I needed to get my head above water again. They were always kind and never judgmental, and the online system was easy to navigate and a great way for me to keep tabs on my progress. They were very thorough about walking me through the steps in the beginning and always had the resources I needed. I was very pleased with the end negotiated amounts.
Kristy, thank you for the kind review. We are honored to assist you in your financial journey. Congrats on the effort put forth in this investment. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2020
I’ve been on the program for 2 years now and I’ve pay off some debt and saved money but the last two larger accounts I’ve had settled for way more than I owed. Sure I didn’t have to pay fees but that adds more time to the program. Now I owe more for longer and my credit isn’t building as fast as I need it. I need to buy a car and I can’t get a loan anywhere since my score is crap. At the beginning it was great but now I feeling I was better off just filing for bankruptcy.
Nicholas, thank you for bringing this to our attention. In these past couple of years we strive to provide quality customer care. We fight hard to get the best settlement to help you save money and time. We are willing to assist you in any way we can. If you have any questions please call us so we can address your desires and the recent changes that you mentioned. Thank you for choosing Freedom Debt Relief in your financial journey.
Reviewed Nov. 23, 2020
The lady I spoke with was wonderful! Very helpful and informative and more than willing to help me with a smile in her voice!! Answered all my questions. Very courteous. I would give her a 10 if you are rating her.
Donna, thank you for allowing us to serve you, and thank you for the kind review. We are curious about who you worked with. We hope if you have time can let us know. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 23, 2020
Thank you for being so kind and taking your time in answering my questions. It is truly appreciated. I have had to call multiple times to ask questions and everyone I spoke with was always so helpful. Thank you for always making me feel comfortable.
Michelle, thank you for allowing us to serve you. We truly appreciate the review and we would do anything to assist you. We strive to provide quality customer care. We continue to improve despite our years of success. Thank you again for choosing Freedom Debt Relief to be part of your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 22, 2020
I received an email about an account I needed to review so I had questions about it. I contacted customer service and spoke with a very nice & helpful representative. I appreciated her help and her professionalism. I would and already have recommend FDR to family and friends!
It is rewarding to hear such great feedback about our Client Services team, Mary. We want to serve our clients we want them to have hope and confidence in their investment. We strive to provide quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 22, 2020
I graduated in September of 2020. I was promised three times I would receive my completion papers. I have yet to receive any acknowledgment... When can I expect to receive my closeout documents as promised by this company? When can I expect to receive them?
Hello James, thank you for bringing this to our attention. We sent you an email with the desire documents. If you have any questions please reach out to us at 800-655-6303. Thank you for choosing Freedom Debt Relief to be part of your financial journey.
Reviewed Nov. 22, 2020
Please be aware that Freedom Debt Relief is a SCAM! They get you into their program and hold you hostage so they can collect all the funds you have deposited for their own use and your creditors are never paid down. They get irate when you negotiate and settle with your creditors. Be aware their company has a class action suit that was brought on by the Consumer Financial Protection Bureau filed in June of 2018 and settled in July 2019: The Consumer Financial Protection Bureau (Bureau) today settled its lawsuit against Freedom Debt Relief, LLC, the nation’s largest debt-settlement services provider. The company agreed to pay $20 million in restitution to affected consumers and a $5 million civil money penalty. It is now 2020 and the company is now in violation of that court order and they are still practicing the same ways they did for which they were sued!
Reviewed Nov. 22, 2020
Very helpful and useful tools to settle my situation. Would recommend to my friends. I wish we could do things faster. But that’s not their fault. They do a great job. I will be glad when everything thing is done. But over half way there.
Amazing feedback, Virginia. We are thrilled we are able to address your needs. We will fight for the best settlement to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2020
I like everyone on the Freedom Debt team! Every one in every department went out of their way to call and speak with me, and answered all of my questions. They have even set up future appointments to speak with me to make sure that I am doing alright.
Thank you for taking the time to share with us, Carin. We strive to provide quality customer care. We understand that you need the attention and most important the assurance to get through this program. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Nov. 21, 2020
They were very helpful and professional and explained everything so I could understand it. At a time when when I didn't know where to turn in order to consolidate my debt Freedom was there to help. It was a easy process and advised me how to manage my money and spending.
Fay, thank you for the kind review. We strive to get better over the years. We hope that we can make each interaction easy and understandable. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2020
My experience to me is great. They were able to handle everything with no problem. If I had a question and needed to understand they explain it all. The people are great and they work to help you. They are willing to work with your finances so you can stay on track. They negotiated the best settlement and hopefully everyone is satisfied. I enjoy working with everyone and thank you for helping me.
We appreciate you sharing with us today, Joyce. We strive to get the best settlement to help you save money and time. We have one account left and we look forward to the coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2020
Very informative and helpful. Really helped me get on track. I was very impressed on how fast they were able to get settlements and made things so easy. Very easy to get ahold of and took the time to explain things. I would highly recommend.
Misty, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2020
Amazing experience. I would definitely recommend to a family member or friends. Very knowledgeable and helpful. I had an amazing experience. They were with me for my entire journey . My financial situation got so much better and my credit score went up
Thank you.
Yassin, we're elated to hear about your experience within our program! Our team takes pride in providing world-class customer service to our clients and we're always here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 21, 2020
Don't quite understand how you do things. Getting calls from PNC who I owe a lot but nothing seems to be getting done with them. They sent me a settlement offer. Don't know why nothing being done and was being sued so I settled with 2 accounts. Told you about them but they are still on my list of accounts to clear up.
Reviewed Nov. 20, 2020
I’m not understanding why I’m receiving phone calls from my creditors saying they have not received payment. They are accustomed to receiving my payments on time. If they aren’t receiving payment where is my money going? Not sure what to do.
Thank you, Crista, for taking the time to leave us a review. We're sorry to hear you are experiencing this and we would like to discuss your concerns. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2020
I was told to stop paying completely. Therefor my interest stacks up, and my late fees. Which helps with a better settlement. Well, law firm got involved and couldn’t do a thing so I’m stuck paying all of my fees and interest which I was told not to pay. I should not have to pay this extra amount. I could’ve avoided all this if I paid it off earlier on my own. I thought FDR was supposed to relieve my debt and get a lower price. Not screw me over and make my payment double and my one card double in price.
Alyssa, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.
Reviewed Nov. 20, 2020
I can only say on work. Thank you. One down, several to go. It is a relief that I soon will be debt free. I have learned to pay everything with cash. Thank you so much. It was easy. All I had to do is make my monthly payment.
Vera, we appreciate your lovely feedback regarding your experience! We're elated to hear about your success thus far and we look forward to settling the rest of your debt. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2020
UPDATED 4/22/2021: FDR did an excellent job negotiating my debt! I was well prepared to deal with any collection agents, but I only had one call me. Once the first debt was settled, it seemed like the progress steamrolled from there. I feel like one hundred pounds is off my shoulders. Thank you FDR!
ORIGINAL REVIEW: I’m very pleased with the way Freedom handled my 1st settlement. It was very low stress for me and for the first time in a long time, I feel my freedom coming back. I won’t be a slave to debt anymore.
Hello, Timothy! We appreciate you taking the time to leave us a review. We're elated to hear about your experience within our program and we will continue to work hard resolving your debts. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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