Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Oct. 15, 2021
Everything was on track. I even upped my deposit amount to end sooner. Then my last account became a nightmare. Couldn’t get the last account closed. Every time I called I received a different answer. American Express started to call me again about the account. So instead of ending earlier it was dragged out. I had to keep calling weekly just to see the status and would get a different answer. It is finally resolved and looks like it will be paid off on the 22nd of this month. It should have been sooner.
We appreciate you taking the time to leave us a review, Maria. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! We are happy to hear everything worked out well and we look forward to your brighter financial future. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2021
My credit score has already come up and I'm back in the good range and heading for excellent. I definitely couldn't have don't it without Freedom Debt Relief. The customer service is excellent and the process was super easy. Managing and accessing my account is convenient as well.
We appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 15, 2021
The cost of settlements seem high and time for accounts seem to be a little slow. The dates of settlements can change a lot. I wish dates of settlements would be a little more accurate. I have no idea what happens to my funds after I pay off debts.
Hello Jack, we appreciate you taking the time to leave us a review! Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2021
I liked the way FDR's plan was stated. They reviewed everything and they told me how much. They also made sure I could afford the payment plan and I agreed to it. It's been a relief. I haven't been as stressed because I've been able to pay them and they deal with the creditors. I don't have to deal with the creditor calls. I didn't want to file bankruptcy, so this was a good alternative. My dad went through a different outfit and the problems he's had, I'm really happy I'm with Freedom.
Jodi, we cannot tell you how elated we are to hear about your experience! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 15, 2021
They help me a lot to get my credit paid off. I am at the finish line real soon. Thank You a lot. I started them up before my surgery because my life was changing and I could not make the payments but wanted to pay my bills not do a bankruptcy.
Debra thank you for sharing your experience with us! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 15, 2021
If I get hit with 1099s. I will have to pay everything twice. I am opting out. I might lose all that I bought and worked hard for. The interest is high but I did it, I rather be in debt long term than lose all that I have.
Barry, we appreciate you taking the time to leave us a review. In some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Note: FDR is not a tax consultant, so please contact your tax advisor if you have further questions. Please call us at 800-655-6303 if you need any further assistance.
Reviewed Oct. 14, 2021
I recently finished my program with Freedom Debt Relief- The staff and service was amazing- They were always so helpful and knowledgeable every step of the way- This was very welcome since I was in a really stressful situation- Working with this program felt like a 100 pound weight was taken off of my shoulders- My only complaint was the amount of settlement fees that was charged after every settlement as well as a monthly service fee which totalled to over $2900 over a two year period- I want everybody to be aware of this before they consider this program.
Thank you for taking the time to share with us, Julie. We are thrilled to serve you and are excited to hear about your success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 14, 2021
Sometimes I question why do you arrange small payments which make the settlement longer. Please explain. I'm looking forward to finishing my debt. Please tell me my expected pay off date. I have been pleased so far but would like to be informed more often. I do $500 a month and had increased from $400 despite the pandemic. Thank you. Please let me know.
Hello Edward, thank you for reviewing your experience. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. The reason we send small payments to creditors once we settle, is because by doing that we have the opportunity to settle more than one account at a time. Please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
I called FDR to let them know I was being served by one of my debtor and asked for my legal service. I was told I didn't purchase one. I ended up spending few hundreds to for my legal services recommended by FDR. Later on I was never asked more money. I assumed that I was indeed covered!
Hi Peter, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 14, 2021
The business is very professional. The customer service department was very courteous and helpful with the questions I had. They worked with me on a good timeline for when I can start my deductions. They made sure all my debts were enrolled. Even some that I had forgotten about.
We appreciate you taking the time to leave us a review, Denisha. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
My overall experience with FDR has been excellent. When I called with questions, I received answers very quickly and accurately. Anything I didn't understand was patiently explained to me and I am very happy with the fine relationship. Ed
Hello Edwards, thank you for taking the time to review your experience with us! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We encourage you to log onto your Client Dashboard at www.fdrclient.com for account updates. and other resources! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
FDR is very helpful and kind when I have a questions. They talk and negotiate with the people I owe money to. That gives me a peace of mind. I would recommend FDR to someone else if they were having trouble paying bills. Thank you.
Sue, we appreciate the feedback and the recommendation! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
There are more hidden fees than I expected but after I ran up my credit cards due to illness, they have made it easier to pay them off! Not sure I would do this again because I wasn't behind in payments, I was just maxed out.
Scott, thank you for reviewing your experience. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. This is a hardship based program and we understand unexpected things happen in life and we applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
Cory was wonderful and explained everything great. He was very helpful in getting my debt solved. I will hopefully be able to get my debt paid and be free of debt. I will be glad not to owe anything to anyone.
Dian, thank you for taking the time to review your experience with us! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
Being with Freedom Debt relief has allow me to in the future to restore my credit, give me stability in hope of future Dreams. It's a blessing knowing have something to forward for knowing my Debt can be clear with a new start on life.
Tyrone, we would like to thank you for taking the time to review our program, we are very happy to hear that you are pleased with the progress of your program. We are very excited and look forward to assisting you with your goal towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
Very helpful staff, caring and concerned. Very happy with how this all turned out. Took longer than we thought it should but it's all good. Great way to get rid of all the debt. We're very happy how it's done.
Ricky, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
Have been very good. I just signed up but all of my questions and concerns have been answered. Thank you for this opportunity to get this credit thing cleared up because of my medical issues. A lot of my stress has been relieved.
Thank you, Linda, for taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
The representative that walked me through the pay-off process was very helpful and knowledgeable. She was very friendly and easy to understand. She made sure I understood all the procedures they would follow to pay off all of my accounts.
Kim, we would like to thank you for taking the time to review our program, we are very happy to hear that you are pleased with the progress of your program. We are very excited and look forward to assisting you with your goal towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
I’ve had a lot change in my life in trying to get my credit back in shape but Freedom has been there helping every time I call. I was able to tackle a few but with my changes in life I’ve had to cancel the program and they have been great help all the way. Thank you.
We are committed to providing customer satisfaction and you have our full attention 7 days a week. Please reach out to our Customer Service team at (800) 655-6303 or visit your dashboard at www.fdrclient.com for further assistance when needed!
Reviewed Oct. 14, 2021
It has been such a wonderful experience working with you. You told me in the beginning what you would be able to do and you are doing exactly what you said you would do. Thank you so much for all your help..
Carolyn, thank you for taking the time to review your experience! We are very pleased to hear that our program has been helpful, thank you again for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
Almost completed the program painlessly. The staff stay connected and the dashboard client is easy to use. No harassing phone calls from past debtors and always willing to help when needed. I’m well on my way to graduation. If not for this program I would not have been able to make payments and keep myself afloat bi highly recommend Freedom Debt Relief
We are very excited and look forward to assisting you with your goal towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
My plan should have already been completed. After paying for about a year and a half Freedom contacted me wanting me to refinance all the debt into one through a company called Greentree. I said no and then they stop working my case efficiently. I missed one payment over the years and made that up the very next month. So I wasn't behind at any point while a settlement was being negotiated. So my finish date came and went and they still had one more creditor to settle. I had to add money to my account to get them to negotiate a settlement for the last one. If you don't except their suggestions they stop working your case.
I did not want to borrow more money to pay off these people and it made the person handling my case upset. They evidently were going to make money off of my loan or something cause they just stopped making timely negotiations. They charged me fees every month. And got their percentage first. So they did help. But they take their own sweet time and they get their cut too.
Thank you Jennifer, for taking the time to review your program. Congratulations on your progress, were excited and looking forward to your brighter financial future. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. We take your feedback seriously and a debt management specialist will be reaching out to address your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
With everything going on in this world today it's a relief to know I have help with my hardship situation and am able to get some sleep not worrying so much!! I cannot survive on my s.s. check so relied on credit cards!! Which got me in trouble!!
Mrs. Sharon, we appreciate you taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
I was happy with the whole process my debt was paid off sooner than what I thought it would be. They keep in contact with me through the whole process to let me know when a negotiation was happening, and then when the bill is paid off thanks for the help Freedom Debt Relief.
Cynthia, we would like to thank you for taking the time to review our program, we are very happy to hear that you are pleased with the progress of your program. We are very excited and look forward to assisting you with your goal towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
We could not have done it without Freedom Debt Relief. They have been wonderful to work with and have done a fabulous job knocking down our debt. They have done all the hard work and we do the easy part by just depositing the fixed amount every month which works well with our budget and no more calls from collection agencies.
Thank you for your thoughtful review, Phyllis. We aim to serve our clients and provide quality customer care. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
Having done this was a good idea but we really didn't realize what the rough start was going to be like with the credit score going down and collection calls/letters. But by the time all our debtors when to collection and Freedom Debt Relief got a hold of everyone and work things out it started to stabilize. They are working on it still but things are looking up for the future.
Hello Amy, thank you for taking the time to review your experience! We are very pleased to hear that our program has been helpful, thank you again for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
I knew right away that I had called the right place. I had such anxiety and fear regarding my financial situation and after just a few minutes of hearing about the program, I knew that it was going to be alright. It was a relief to have someone that was nonjudgmental or shaming the financial predicament that I found myself. Because of this program, I am not alone and I can see a brighter future.
Thank you Paula, we appreciate you taking the time to review your experience! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision We are very excited to work with you and look forward to assisting you with your goals towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 14, 2021
I've never had a problem with anything. Everyone is kind and quick to respond to my needs, whether it's a notice, phone call or any other reason I need taken care of. I would recommend this company to all my friends and family.
Karem, we deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 14, 2021
I have some different kinds of debt from credit cards and personal loans about $30,000. I picked a package. I discussed with FDR how much it will be monthly and they gave me the quote on how much it will be. They'll cover all the negotiations, even the legal ones. It is really going very good so far. The account I had, most of them are the banks, so they talked with them. When these become due for some time and the bank also tries to close it, our negotiators will start negotiating with them. They always reduce more than 50% of the amount. Whenever I got an issue from any collector, they've responded very well. One of my accounts went to the legal part and in court. They had a legal firm to help me out. They have always been prompt and gave me the support.
Kazi, thank you for taking the time to review your experience. We are very happy to hear that you received great service, as that is a big priority for us. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2021
I wish there was more communication from Freedom Debt to me. I also wish we had more communication with negotiators. It seems as if it should go faster. The last debt I had settled was less than $1000.00 when I entered the program. It was just settled for more than double what I owed. That feels frustrating.
Kimberly, thank you for your feedback. It is our goal to provide you with excellent service, we take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 13, 2021
Lauren ** does not return phone calls or emails! Jacob ** does not return emails! NO ONE returns phone calls or email messages! All we get in response is automated email messages on videos to watch. I don’t want a video, I want a live person to talk to! It’s like once you’re enrolled they don’t care about your issues! Dashboard stopped working for us & no one will return a message to us on how to fix it! Horrible, horrible way to handle new customers to the program! We will NOT recommend your services to anyone!
Hello James, thank you for choosing Freedom Debt Relief to assist you with your financial goals. It is our goal to provide you with excellent service and help you better manage debts for a better financial future. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.
Reviewed Oct. 13, 2021
I am pleased that I found this experience and I am open to the assistance and provision that will be provided for me by Freedom and direction that FDR will provide to assist with the debt relief from creditors. The process was explained in detail and made clear.
David, we appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 13, 2021
I am just getting started with your company and am excited to begin this experience. I am hoping to at least have some credibility with my creditors in the near future. I can't write any more, because I am not sure what will happen.
We appreciate you sharing with us today, Sharon. We are thrilled to serve you and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 13, 2021
Freedom Debt Relief has negotiated 3 of my accounts and now I have 2 left. Will be graduating in 2023. It has been a wonderful program. I would not have been able to do it by myself. Thanks again! I can’t explain the way this program has helped me to get back on the right track with my credit score.
Sharon, we cannot tell you how elated we are to hear about your experience! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We look forward to your brighter financial future!
Reviewed Oct. 13, 2021
Updated on 10/14/2022: It take a while but it is worth the time. It started off really slow. My mother was asking so many questions. She was losing her patience because she did not know it a process. But she is very happy that we are on the last card.
Original Review: I feel this is going faster than I was hope for. I can’t wait for all them to be done. I am glad my daughter Michelle ** made me do this. This was the best thing I did in a long time. I was drowning in money problems.
Maria, we appreciate you taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2021
Every Freedom Debt Relief representative I have spoken with has been insanely helpful and has assisted me in taking control of my financial future. I am so happy I found Freedom Debt Relief. I am quickly clearing my past financial mistakes and I am able to move on to a better financial future.
We appreciate you taking the time to leave us a review, Zackery! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 13, 2021
Told me she would send me a link to look to see who the creditors were. She never did and deleted my three creditors. I might not of been the friendliest person but I wanted to know who the three creditors were. I spoken to other people there and they’ve always told me who the creditors where. And now I can’t even look myself because she deleted them. I told her in the past I’ve had things over 15 years. I also told her I thought to leave the 2 capital ones.
Hello Mary, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Reviewed Oct. 13, 2021
I would recommend Freedom Debt Relief to anyone who is struggling with debt. They really take the pressure off and get you back on track. One monthly payment and you are good to go. Stop hesitating!! Just do it. You won't be sorry.
Ms. Catherine, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 13, 2021
FDR is a wonderful experience. Employees are always understanding and helpful and easy to talk with about all concerns. I have called for questions several times and my questions were always answered in a very positive manner. Thank you so much for your assistance.
We appreciate you sharing with us today, Donna. We are thrilled to address your needs and find options to help you save money time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 13, 2021
Has made it easy to repay my debts. All the harassing phone calls stopped relatively soon. The staff were very friendly and knowledgeable. They explained everything in a way I could understand and very patient when I had questions. I also like the updates they provide on a regular basis.
Thank you, Janis, for taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 13, 2021
They are very helpful and always communicate with me on any changes. They explain everything in detail and make sure I understand everything. They are easy to get in contact with and always return calls. I highly recommend this company to help straighten out your financial mess. They have a great track record and are friendly over the phone.
Nancy, we appreciate you taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. We are very excited to see you gain control over your financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2021
My Experience thus far it’s been good. There’s service and their Explanation of things has been informative and helpful. I look forward to completing this process in the days to come. They keep pointing you to the dashboard and encouraging you as the processes move forward.
Lora, thank you for reviewing your experience! We take pride in making sure our clients are supported throughout the process. We highly encourage you to use your Dashboard, this is a great tool to use to stay informed of your program progress! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2021
They provide a monthly update. If you ask a question via email they answer it on the same day, which is really important to me anyways. If any problem/s arise they contact you with easy to resolve answers. Highly recommend them to anyone who has credit problems. Make the call that is the hardest part but you will be happy you did. My credit score has changed already and I still have a while before my account is totally paid back.
Thank you, Denise, for taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 13, 2021
FDR told me they were getting no response from the people who they were handling my debt with JPMCB. I was able to obtain info from my credit report regarding my account being closed so I uploaded that document to my portal to help FDR settle my file.
Cynthia, thank you for reviewing your experience! We also want to thank you for your cooperation, this program works best when we work as a team. We look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 13, 2021
I don’t know what I would have done. With the help of FDR I have been able to get myself out of debt and raise my credit score. I was still able to live with on my means and pay my house payment and put food on the table. I couldn’t be happier. I appreciate the chance they have given for a better future debt free
Hilary, we appreciate you taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 13, 2021
I felt very comfortable working with their rep. The payment plan worked well, too. It went flawless. Their service has been very good.
Thank you for reviewing your experience Jeffery. We would also like to thank you for trusting us as your guide, in your journey towards a brighter financial future. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 12, 2021
I’m so happy that I have join this group help with my credit card debt. They are very helpful with any questions I have. And they make sure I don’t get in a panic attack over my debt.. I can’t wait till all my credit card is all paid off and I can be free of everything..
Mrs. Toniann, we appreciate you taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2021
So far my experience has been great. I like have the security of their help with getting my debt resolved and not having to deal with the calls, emails and collection notices. This program enabled me to continue to try to pay debt that I incurred without having to file bankruptcy which would have been the alternative.
Stephanie, thank you for taking the time to review your experience with us. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2021
I am giving a neutral rating. On the positive, any and all interactions with customer service were always friendly and helpful. The rating was due to the fact that I feel things were dragged out. Monies were held longer before coming to a settlement. I had given an extra $5,000.00 and expected an earlier ending date. The money sat there. Later payments were not made because it was $10.00 short for a payment. Yet they took out $10.00 a month check fee to pay one company. A monthly fee for lawyers (even though not used each month) and another monthly processing also. By the time some debts were ready to pay off, they had doubled in what was owed. With this said, I am appreciative that I was able to pay off my debt with the help of this company.
Maureen, thank you for the feedback! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com to discuss your account in detail.
Reviewed Oct. 12, 2021
The truth of the matter is FDR is too expensive. They have done a good job reducing my balances I owe to my creditors but their fees make up for it. Other than that they're great. I maybe canceling soon. I have been with them over two years and only have one debt settled.
Shane, we appreciate your feedback. Our settlement fees vary and are calculated based on the law in the state you live in & the amount of your debt. The average is between 18%-25%. No client is charged more than 25%.Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com to discuss your account in detail. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 12, 2021
Keep up with your deposit and your debt will go away. Takes about 6 months to see the first settlement. If you can increase your deposit do it. It will help at the end. If an account goes to court or attorney be ready to deposit more money for a few months into the account to get a good settlement.
We appreciate you taking the time to leave us a review, Daniel! We are very happy to see that you have a great understanding of how to speed up your program! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2021
I have been satisfied most of the time. Most people are easy to talk to. Looking forward to the end when I can get back my money each month. I am 75 years old and want debt paid before I leave this world so my kids do not have to worry about it.
Hello Judy, thank you for taking the time to review your experience! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2021
The communication was excellent. The timeliness of settling my debt was good. Not sure that the sequence of settling was the best, but everyone is paid now. I would tell my friends and family to use this service. One thing I was not happy with is that there is a lot of money sitting in my account and I did not owe that much.
Cynthia, thank you for your feedback and your recommendation! Our program can be a process, but we are glad to see your commitment pay off! We look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 12, 2021
I just got started so my first impressions have been good. They are in constant contact with me so I feel like they have my back. I’m looking forward for a great resolution to my debt issues. My initial contact was a pleasant experience.
Hello John, thank you for taking the time to review your experience. We are a team in this program, you can rest assured that you will receive important communications from us on multiple platforms and you'll have access to everything on your Dashboard. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 12, 2021
The reps that I worked with at FDR were very good. I get communication all the time. Working with them took a lot of stress out of my life. At first, it was awful, till we got through the tough parts of the negotiation. But then it was much better, it was a relief. However, they would send an email and they'd say I'd have to act right away. I also didn't know that I would be getting served papers, which was frightening. But that was the only thing. What FDR does is they break it down. You're not getting away with anything, You're paying what you owe. Interest is astronomical and ridiculous. It was such a benefit to have that broken down. They played the middleman, which was great.
Karen, thank you for taking the time to review your experience. We are very happy to hear that you are happy with your results. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 11, 2021
Cynthia was very, very helpful, very accommodating, very assuring. She did a great job of calming my fears about getting a notice of a litigation filed against me. She went out of her way to tell me not to worry, to simply follow directives she gave, and to celebrate my birthday in peace and joy! She is a treasure!!!
Christine, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients. Legal accounts can be difficult and stressful to handle, if you have any questions about your account, please reach out to customer service at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2021
Before FDR I paid my bills EVERY month. At your direction, I stopped, to pay you. Now I am being sued. I'm told I have legal help but I can't talk to them. That's not ok. I just need to have a conversation, WITH LEGAL, about my situation. When I call I get the same answers "They'll reach out if they need to contact you." Well the legal document is in MY NAME, not yours, so I need to know if something is, or is not, happening so I know how to protect myself. I have a deadline given by the court that I must meet. As a customer who chose to work with FDR, and BECAUSE of working with FDR, I am being sued. So I would think you would allow your customers access to the legal help you SAY you offer as a support. I have seen nothing of it. I am being denied access to the legal support and my clock is running on my legal response.
Paula, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 11, 2021
I was told in May the last of my accounts would be completed by Aug at latest even if paid in full. I gave enough money to take care of this. It is now Oct. There are still two accounts and my security clearance is about to stripped and I am now the only one working in our house and about to lose my job.
Hi Lora, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 11, 2021
I’m just in the middle of 48 months program, and so far things going predictable. Final review I think, will tell everything, after 48 months. I had several times call, and representatives are courteous, knowledgeable and respectful, what they promised, they delivered!
Miroslav, we appreciate you taking the time to leave us a review! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. We look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 11, 2021
I was very pleased with the way that my account was handled, not to mention the way that I was personally instructed with procedures. I have full confidence in your company and especially with my counselor. It's very humiliating to even have to sign up for this type of help, but through a series of circumstances, it became necessary.
Thank you, Patricia, for taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 11, 2021
Freedom Debt Relief does the settlements and they do it faster. They contact with the company, and they try their best to have the lowest and a good settlement. They have good contact with me through the email and text message. Until now, I'm happy with them. I'm getting a good score and almost all my debts are almost all closed. I like Freedom. I talk about it with everybody. Everything is working with me. If it’s worked with me, it can work with you. I recommend Freedom. It impacted my life a lot. I'm happy with it.
We appreciate you taking the time to leave us a review, Jennie! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2021
I am going through a divorce and my ex husband to be, is responsible for half of the debt owed. I was given a number that is supposedly half. I asked her if I were to pay it off today, I need the proper amount. Then, she put it in writing and it says it may not be final. Makes me feel like you’re talking out of both sides of your mouth, so to speak. Why can’t I be given an amount, that is the final and proper amount?
Hi Susan , thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 10, 2021
I like that the person who helped me was courteous and not pushy. He explained the process to me. Thanks for helping me. I like that I am communicated with on any changes or on any updates to my schedule.
Shirley, thank you for your review. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 10, 2021
Freedom has a good reputation and that was part of the reason why I signed up with them. They quickly and efficiently relieved my debt. In working with their customer service, it's all confidential. They call me by name and they don't make me feel guilty for being an idiot. When we came into a legal snag, they fixed it up right away and I didn't have to sweat anything. They had a legal team right there and it didn't cost me a penny. In fact, I got a rebate from them. I've been with the company for a couple of years now and I have about one more year to go. My credit rating started at a low 300 and it's now up to almost 700. I'm impressed with Freedom very much and I love them. I've been telling all my family and friends that have debt problems, especially the COVID thing, about the company. Go with Freedom because they're trustworthy.
Karen, thank you very much for your feedback and kind words. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2021
I did it, but I don’t want anyone to get in debt like I did. Thank you for your support and help; Three years of many sacrifices. American people should be more careful with their finances. Many blessings to FDR.
Juana
Thank you, Juana, for taking the time to leave us a review. We’re elated to be able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 9, 2021
I appreciate your help sincerely. Thank you so much for that. My father before pass away (+) teach me If someone borrow money to you pay it. If One day you can not do it, look for options and try to do your best for do that. I been working very hard with some health problems that make me stop working, that was so frustrated and so worry for me but someone in California told me about this program and I decide to use it. Now I think I did a good decision. Thank you so for everything you do for people as me. Muchas gracias.
Maura, we appreciate the great review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 9, 2021
It has been great roller coaster ride. The only thing was it brought our credit score down but getting debt free is better. Thank you for the experience although I thought I never reach my mark, I did and I'm very happy.
We appreciate you taking the time to leave us a review, Clarissa. We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 8, 2021
I would recommend Freedom Debt Relief to friends or family. The lady I spoke with yesterday was very helpful and corrected my problem with ease. She was pleasant and easy to work with. I'm very happy with the help I received yesterday and with Freedom Debt Relief and how they have handled my account.
Thank you for your thoughtful review, Elizabeth. We are thrilled to serve you and also correct any problems that we may cause. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2021
I have found from the beginning a positive,, simple explanation of the program. They also reminded me of the resources ready which are useful when the calls come creditors.. Also like the progress section showing how I'm performing. Sufficient to say that the dashboard is simple, well explained on the last call.
It is rewarding to hear such great feedback about our Client Services team, John. We are here every step of the way. We aim to serve our clients and provide them with quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 8, 2021
I am glad to have finished the program. I do wish that the final payment would not take so long. I am planning on some other projects and need to put this behind me. Freedom Debt Relief has helped me over the years to be steadfast and see it through.
Berry
Thank you for taking the time to share with us, Berry. We are thrilled to see your efforts finally pay off. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Oct. 8, 2021
He helped me very much as to how to find thing on my phone and was very very patient with me and explain in details what was going on. He also made me another appt to check on me and the program to make sure.
Anita, we are thrilled to hear about the amazing feedback. Thank you for allowing us to serve you in your financial situation. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 8, 2021
I had five different accounts with FDR. Two of them were totally resolved, one will finish up next month, and then the other two will take another year or so to finish up. The last account that they took on, it took them a while to negotiate a price. But it was more of the company that they were dealing with than they themselves. I was constantly getting phone calls from this last account, and I even got one in the last couple of weeks after they had already worked out a deal. The few times I answered and talked to them, I tried to explain that I was working with a company that was trying to work out the payment that I couldn't do at that time. Overall, FDR is taking care of things and I've recommended them to several people that I know.
Jennifer, we appreciate you taking the time to leave us a review! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 7, 2021
I was told until I have more money in reserve nothing can be done. It was suggested that I put more money in every month. If I had it I would love to put more money in the pot. Just wanted to let you know about the contact.
Pamela, thank you for reaching out. We are thrilled to serve you and address any questions you might have. We will be reaching out just to make sure all is well. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 7, 2021
Freedom Debt Relief has been a lifesaver. I have been able to save some money where as before I could not. I am no longer using credit cards. I have a completely different perspective when it comes to spending and how I spend my money.
We appreciate you sharing with us today, William. We are thrilled to serve you and provide you with quality customer care. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2021
Easy and fast connection with an agent. Every person I spoke with is highly knowledgeable, able to satisfy my concerns. Shows interest and willingness to address your concerns and very supportive to clients’ best interest. Gives assurance that things will be taken care of accordingly.
Judith, we appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 7, 2021
So far I have had a great experience & would recommend the service to anyone. I like the way I deposit my funds and it accumulates and they do the rest. It's really helpful and I can't wait to graduate. To start my new life. Thanks so much!
Michelle, we appreciate the great feedback! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 7, 2021
I'm excited to finally consolidate all my credit and pay it off. I would like to eventually refinance my house and with my debt being taken care of I'm now on the road to a financial success, and also increase my credit score so I can plan for retirement and live stress free after all my debt is taken care of with this amazing company that I chose to help me. Thank you.
Dinohle, thank you for taking the time to review your experience. We look forward to assisting you in your journey towards a brighter financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2021
The service worked great for me - FDR was able to obtain very reasonable settlements on accounts. The customer service staff was extremely helpful as well, always knowledgeable when answering questions and professional when assisting with requests. Would recommend the service to others.
Hello Patricia, thank you for taking the time to review your experience! Your commitment to your program is really paying off. We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 7, 2021
They consolidated all my stuff and said, "We can do this amount." I said, "Okay." Working with them was good. I am graduated now.
We appreciate you taking the time to leave us a review, Jodie! We’re elated to have been able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 7, 2021
Creditor sued and garnished my bank checking account. I was calling in to find out the status of negotiations with this creditor and inform FDR of garnishment. FDR responded that someone would be in contact with me shortly. I have not heard anything yet but I am hoping it will be soon.
Hello Jeffrey, thank you for taking the time to review your experience! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
Whomever helped me today. Was friendly and helpful also knowledgeable. They relieved a lot of stress. And I was very happy to hear that I didn't have to make a payment until February 2022. I'm currently on medical leave and I'm not sure of how I'll be getting paid. THANK YOU!!
Thank you, Lantoya, for taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
I am very pleased with the service FDR has provided in settling my debts, with one exception. While in the process of negotiating different smaller debts and getting settlement smaller than the amount owing, however, they left the largest debt unaddressed until the very end. In that time interest and penalties caused the $10,000 credit card debt to become over $14,000. It was given over to a debt collector who refused to settle for anything but a full amount payoff. So now most of the money I saved with the settlement of all the other debts has disappeared. I feel they should have dealt with that matter sooner!!
William, we appreciate your feedback. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Please call us at 800-655-6303 if you need any further assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2021
Every process I’m going through from very beginning has been explained very well … answered all my questions as well as help me set up my profile and how to access it then how to keep up with the whole process.
James, thank you for the great feedback. We do our best to make sure our clients feel supported, respected, and appreciated during this process. Please make sure you log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
Yes I will recommend any of my friends to get in this Freedom Debt Relief program. I Had a great experience with everyone I talked to from customer service. Best thing I ever did in my life! They even helped when time was harsh. And was always well informed on credit matters.
Hello Sonia, thank you for your recommendation and great feedback! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
Quick and easy to set up with no worries. Saved me from going bankrupt. I like the updates on all my settlements. The text messages I get asking for approval once a settlement has been negotiated keeps me well informed.
Thank you for your review Holly! We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2021
My initial contact person, Tiffani, set my mind at ease on so many points. She was extremely knowledgeable, very patient and when she felt I was pulling away, she knew just what to say to keep me on board. Most importantly, she was so kind. I felt like I was talking with a friend not someone trying to sell me something. And, she always had the answers to my questions.
Tari, we appreciate the great feedback! We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2021
Great service and friendly and very quick to answer any questions you may have. I feel relieved after I started the program. I feel like I'm on the right path of being debt free soon. I am excited to get this done soon
We appreciate you taking the time to leave us a review, Les! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
FDR has helped me save a lot of money on my credit card debt. I am happy with their services. Would highly recommend them to people who have become overwhelmed with credit card debt. May take some time, but worth it in the long run.
Dennis, we appreciate the time you took to review your experience with our program! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We’re pleased to hear that you are happy with your savings. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
Ann ** was very nice, professional, and polite. She wasn't able to help me defer a payment for this month, but was able to help me get my contribution date moved going forward. So, thank you for hiring such great people!
Hello Brian, thank you for reviewing your experience with us. Our team takes pride in providing world-class customer service to our clients. If you need to make any adjustments to your deposit, please reach out to our customer service team or log on to your Dashboard to make the necessary adjustments! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
I am very satisfied with Freedom Debt Relief, getting debt free soon, the staff are very responsible to all I needed, helping me do the best settlement, they have everything easy to understand, they explaining all they will do, doing and done. That’s is fantastic, I really recommend that company.
Ms. Silvana thank you for taking the time to review your experience. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
Thought I’d be further in the process. Have items sitting in collections that won’t negotiate. Everyone I’ve dealt with has been super helpful and nice. Had settlements I lost that are not wanting to renegotiate. I understand I have to pay more to negotiate quicker but when I’m paying almost $600 a month already the way the economy is it’s hard to pay extra.
Thank you, Trevor, for taking the time to leave us a review! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We understand it can be frustrating when you do not see fast progress, but as long as you continue to make your deposits on time and in full we will continue to do our best to settle and/or renegotiate your accounts. If you would like to discuss your account in detail please call us at 800-655-6303.Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
Well I have one item that needs to be addressed. A couple of years ago I called in to find out what I could do to expedite the matter. Then I was told by a Rep that I needed to have 25% in the account for them to be able to reach out and make an offer. I had called be called because I was being harassed by the company that was trying to collect. They also made me an offer of 6k to settle the account. All this info was passed on to FDR. So I waited until there was way more than the 25% and called in a couple of months ago. Since that time I have been given the runaround. Even one of the Reps failing to document my concerns. It was the second or third time that I reached a Rep that documented my concerns and advised me that she would send an email to elevate my case. After getting no email or response from anyone and after a few more weeks I called in again and reached a gentleman that really helped and seemed to get things rolling.
However this time I was told that I would have to have 11k in the account before a settlement could be sought. This is 5k more than the original offer the company that was seeking restitution was asking. However I understand that no negotiation has happened yet and it still could be settled for less. Nonetheless the extra 5k was not what I was expecting to hear and I really felt this was a way to keep me in the system and gather $758 a month from me. I feel my case has been overlooked to some degree and hope it still can be negotiated for the 25% I was originally told by you. Thanks in advance.
Hello Phil, thank you for choosing Freedom Debt Relief to assist you with your financial goals. It is our goal to provide you with excellent service and help you better manage debts for a better financial future. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.
Reviewed Oct. 6, 2021
I was presented with a much quicker time frame for resolving my debt when presented with this as an option. I would of probably made a different decision based on the true timeline than what I did make initially. I feel this has hurt my credit as much as if not more than a bankruptcy would of.
Robin, thank you for taking the time to review your experience. Our program is measured by estimated time frames, rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. Remember settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes!
Another important thing to keep in mind is that bankruptcy could provide a fresh start for some people, but it also has serious consequences. The obvious negative is the long‐term negative impact on your credit (up to 10 years). Bankruptcy is usually an option of last resort for people in deep financial hardship and have little to no money for any other kind of debt relief alternative.
If you would like to further discuss your account with us, please reach out to our customer service team at 800-655-6303.Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
I always have a great experience with whoever I talk with, I just wish the process would go a little faster. A very good company to work with. I have told many of my friends, how the process works. I have about a year to go, credit standing is still not that good and hope it will continue to get better.
Sandra, we appreciate your feedback! We take pride in making sure our clients are supported throughout the process. We understand that this process can feel long, but remember the ultimate goal is your financial freedom! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
Outta Hand. Pay for NLLS = FEES Settlement= DOUBLE FEES. FDR can't communicate with a Creditor? You'll get a Summons at the Door. NO ONE TELLS YA! Very expensive program, we shall See IF I can Graduate or my dedicated Account gets Swallowed up by FEES FEES FEES.
Hello Robert, thank you for your feedback. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! If you would like to discuss your account in detail please reach out to our customer service team any day of the week at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
Great people. Good customer service except for a couple of people that do not seem to know what they are doing. Have saved me a lot of money. At first I was not sure but glad I went ahead and joined Debt Relief.
Thank you, Carrie, for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 6, 2021
Worst customer service Rep I have ever dealt with. That’s twice I’ve spoken to him and same crap attitude. Talks over people, belittles customers, puts you on hold and never returns. He needs to be trained that he works for us and if he is miserable at his job; Taco Bell is hiring.
Hi Abel, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 6, 2021
Fees seem high and are withdrawn as soon as settlement is approved. At this point I am unsure as to what savings I will finally see if any. Whether or not I will feel comfortable to recommend this service is up in the air until all all settlements are reached.
Thomas, thank you for taking the time to review your program. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! Thank you for being a valued client of Freedom Debt Relief, please reach out to our customer service team if you would like to discuss your program in detail.
Reviewed Oct. 6, 2021
I appreciate the service you are doing, but for a year, I couldn’t even log onto the dashboard and even now, when I click on the particulars, he just freezes up and nothing moves. I just give up and delete the email.
Hello Andrew, we appreciate the feedback! We do apologize for the inconvenience, the Client Dashboard is a very important and useful resource for your program, please reach out to our customer service team to have this issue resolved. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
I was upset when I got a letter from the court house. They jumped on it, settled it and done. They took my worries away. I can't believe I lost sleep over it. I had to do some legwork but it was easy. They have your back!
Thank you, Rebecca, for taking the time to leave us a review! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. Legal accounts can be stressful and for those reasons we have committed ourselves to providing customer satisfaction and our customer service team is available 7 days a week. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
I have been struggling since I got separated, now I can let go of a lot of stress that has been affecting every part of my life... I can't wait for all of these debts to be a thing of the past!!! Thank you!!
We appreciate you taking the time to leave us a review, Debra! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Rest assured you are in good hands and we look forward to your brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 6, 2021
The debt consultant explained to me all of the details, the process that I needed to go through, how it'll work, and what my monthly payments would be. There are times when I'm not able to make a payment, and I had to postpone it for a couple of weeks. Then every time I've asked FDR to help me, they were able to help me and they were very flexible. I'm able to keep making my house payments and pay my other bills working with them.
We appreciate you taking the time to leave us a review, Jerry. We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 5, 2021
Freedom Debt was the best thing I ever did. I could not have got out of debt with them. Freedom saved me a lot of heartache. I have told my son about this and is with freedom debt to help him out. Thank you all so much. Thank you Timothy **.
Mr. Timothy, we appreciate the great feedback! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 5, 2021
This company has helped me with 2 settlements already. I was not able to get out of Debt on my own so I’m trusting FDR to help me get there. This company is very trustworthy and stays on top of my Debt.
Hello Jacque, we appreciate you taking the time to leave us a review! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 5, 2021
Very knowledgeable and professional. I really enjoyed our conversation, he listened to my problem and explained many options to my situation that would be suitable for us. Very clear and easy to understand the program, I'm very pleased and glad we found Cory! Thank you Cory!
Thank you, Sandra, for taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 5, 2021
Great feeling to have my debt melt away and not really notice the biweekly payments. Such a load off my mind!!! I would recommend this program to anyone caught up in a mess of debt. Thank you Freedom Debt Relief
Ginni, thank you for taking the time to leave a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 5, 2021
I know the charges, so much percentage goes towards FDR, which is a little high. But it's better than paying the full amount and being late. So far, so good. I only have one more debt to go and that's about it. It's taking a little long but it's better than owing money. Overall, Freedom Debt Relief sounded more convincing in what I would gain. I don't have perfect credit right now, but it is getting better little by little.
We appreciate you taking the time to leave us a review, Joe. You are correct, our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 4, 2021
Great experience using Freedom Debt Relief. They were very helpful anytime I called them with questions. They were flexible if I had to change my payment date if it didn’t line up with my paychecks. Definitely recommend if you have debt, you’re unable to pay and want a set monthly payment and only pay about half of the original debt amount.
Davidson, we cannot tell you how elated we are to hear about your experience! We’re pleased to hear that you are happy with your savings and the world-class customer service that we love to provide everyday! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 4, 2021
Hoyt ** (rusty)
Hello Hoyt, we appreciate your feedback. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com to further discuss enrolling a new account into your program. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 4, 2021
I have been working with them for years now. I'm soon finished paying off all the debt accumulated from a bad relationship, & they made it very simple. I recently got some scary paperwork regarding a lawsuit from one of the unsettled credit card companies ... I made one phone call to them and they took over! Within days I received an email from the attorney representing me and I simply had to respond by text with a simple confirmation number. And all that worry was behind me. That is priceless in today's world!
Katherine, we cannot tell you how elated we are to hear about your experience! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 4, 2021
Very helpful and very nice. Understands my concern and is willing to work with me and answer my questions. In today’s world times are hard and he was so very nice and helped me with my concerns. I am pleased with the progress that has been made and would recommend to anyone who is experiencing problems with debt.
We appreciate you taking the time to leave us a review, Marsha! We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 4, 2021
Great customer service, portal is easy to use, and my debt have decrease since I started the program. Definitely would recommend it to anyone. My credit is have as well gone up and I am very pleased with the results.
We appreciate you taking the time to leave us a review, Geovanni! We're pleased to hear that you are happy with your savings and were excited to hear that you are using your Dashboard! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 4, 2021
I found this group very helpful in every area. I am sure that by the end of my payments I will be where I need to be. I need your help please. Just keep informing me of anything important in helping to rebuild my credit. Thanks again!
Thank you, Marquise, for taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 4, 2021
The payment plan is doable. It's a good pace for me. The only downside is I have to be employed. But that's the requirement. I got the “if you need a lawyer” thing, just in case. That is another benefit that I was able to use. And Freedom worked with me so I didn't have to worry about that. Everything has been satisfactory.
We appreciate you taking the time to leave us a review, Jennifer. We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 3, 2021
Customer service was excellent. The individual who helped me was so helpful and understanding concerning the options I had. In regards to my program and explained the program very well he was very understanding about. My situation and was very knowledgeable and was able to help me without any affects on my current program negotiations.
Hello Karen, thank you for taking the time to review your experience! Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 3, 2021
I am getting numerous phone calls from creditors every hour of every day. When will you notify them that I am enrolled in your debt relief program? What should I say to them, and should I inform them that I have entered your program?
Hello Joseph, we are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com for any questions or comments regarding your account.
Reviewed Oct. 3, 2021
Very nice, extremely courteous, make me feel good about what's going on. Also explained all my questions in detail and talk to me as long as I need to understand the program and the conditions. I felt like I've known for a long time.
Randy, we appreciate you taking the time to review your experience with us! We take pride in making sure our clients are supported throughout the process! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2021
Always friendly and courteous to you. Able to solve all of the issues that would arise and made recommendations regarding what we needed to do and when we needed to do it and we would recommend this way to go for anyone who was in our shoes.
Hello Robert, thank you for the great feedback and your recommendation! Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 3, 2021
Freedom Debt Relief was the easiest option to go with. My rep also had personal experience with debt so to her, it was more than just a job. It was a passion to help somebody out of a tight spot, like she was in. After we talked about the debt and I finally decided to sign up, she assured me that it was the right thing to do. She explained to me the program, all the options, my responsibility to pay, and it’s worked out well since.
Their customer service people are on point. Every time I call and have a question or need to make an adjustment in the frequency or amount of my withdrawal, they’ve always been courteous. They let me know about settlements in a reasonable amount of time and give good advice. One thing they started doing that I liked is they would send out emails about my debt and follow-up letters in between during the month to give me some education and let me know what the status of my account is. That's helpful ‘cause it keeps reminders in front of me.
Freedom Debt Relief has gotten me out of debt quicker. It has improved my credit score tremendously. It’s given me a new outlook on finances. I'm probably about 80% of the way through the program. Their fees are a little high but that's okay because they're saving me thousands in interest. Versus constantly taking out personal loans which have high interest rates, why not settle the debt? When you're paying at a high-interest rate, it's a no-win situation. At least, this is a winning situation where you may come out of it a little bruised, but it’s fair.
Thank you, Victoria, for taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We’re pleased to hear that you are happy with your savings and the service that you have received. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 3, 2021
The people there are kind. Understanding of a bad situation. They appear to be informative. I did call my actual counselor and left a message. Call was never returned by him. However had my first service call and was pleased with the operator and the information.
Hi Ms. Mary, thank you for taking the time to leave a review! Our team takes pride in providing world-class customer service to our clients. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 3, 2021
The reps are very courteous and it helped me get out of debt. I would recommend them to others who are struggling with debt. The client dashboard makes it easy to keep track of what is happening with your debt solution plan.
We appreciate you taking the time to leave us a review, Mrs. Amy. We are very happy to be able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 2, 2021
It is a great feeling to know those items were paid off and I can now begin anew.
We appreciate you taking the time to leave us a review, Deborah! We're so happy to hear how much we have helped alleviate the stress you were experiencing and we look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 2, 2021
I appreciate you guys being flexible during times of great financial stress that I had to deal with this year because I had a horrible landlord and had to break a lease it double pay rent for a few months plus move twice what year so it won’t be out but you guys will all be to lower my payment until next year when I could catch up. Thank you so much!
Thank you, Roger, for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free, and our customer service team will always be right by your side to assist you with your needs. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 2, 2021
All of the personnel that I have spoken with have been very helpful. I am not very good about finding things on my phone and they walk me through everything. I really am looking forward to getting my debts paid off.
Hello Edna, we appreciate you taking the time to leave us a review! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 2, 2021
Yes I would recommend this to a friend because it is a good thing. I am so happy I did this and saved me a good bit of money. I do not regret choosing this so and everybody that I have talked to with this program has been friendly.
Dean, thank you for reviewing your experience and for recommending our program! We're pleased to hear that you are happy with your savings. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 2, 2021
Freedom did a terrific job. The customer service was excellent. My debt is paid off. I'd recommend them to anybody.
We appreciate you taking the time to leave us a review, John. Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2021
I’ve had them for 48 months, and they helped me. I was satisfied. I should be all done within the next two months.
Darlene, thank you for taking the time to review your experience! Your hard work and commitment to the program is really paying off, we look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2021
I appreciate you for helping me out at a time of need. I for sure recommend you. Thanks for being there when I was in need of help. I like this program. I will let all my family and friends know about Debt Freedom.
Jo, thank you for taking the time to review your experience! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2021
Great company. Would recommend them to anyone. Cleared my debt in no time. Were easy to deal with great customer service. Always would call me back, send emails when needed information. They were always on top of my case. I tell everyone about your company.
Robert, thank you for taking the time to leave a review about your experience and your recommendation! Our team takes pride in providing world-class customer service to our clients. Thank you again for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2021
Was a great experience, awesome customer service, helped dig me out of a deep hole. The website and Customer Dashboard are so easily designed, it made it easy to follow what was happening, current payments, and what was coming next.
Cody, thank you for taking the time to leave a review! We are very pleased to hear that you had a great experience with your Client Dashboard, we take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2021
I have talked to different people and got very different answers. I put in a complaint but also asked questions to verify information. My questions were dismissed. I am trying to pay off my debt early which I thought was the goal and I’m being punished. I would not recommend this company to anyone.
Hi Stacie, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 1, 2021
I am really pleased with my credit score and it gets better every month. If it hadn't been for Freedom Debt Relief I was doomed for very bad failure. My husband 8s even happy with everything. I am in my 60s. You are never too old to get yourself in a financial mess but now I am in great shape thanks to Freedom.
Brenda we appreciate you taking the time to review your experience with us! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2021
Everything was taken care of very professionally and fast. I have had no problems so far. Thanks for all the help and peace of mind you have given me. I would recommend Freedom Debt Relief to anyone that needs financial help.
Anita, thank you for taking the time to review your program and for your recommendation! You can count on us to be right by your side every step of the way, we look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2021
I made the best choice in choosing this program. I recommend anyone who is having financial issues to look into this program. You will get the help you need and any questions will be answered accurately and professionally. Thank you Freedom.
Hello Roel, thank you for reviewing your experience. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2021
Love this company. We have made excellent progress rebuilding our credit. Everyone is very polite and helpful. Definitely recommend the program to help rebuild credit. Easy payment plans and will advise on best courses of action. Quickly contacts once an agreement for resolution comes in.
Hello Sandra, thank you for reviewing your experience with us and for your recommendation! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free, well always be right by your side! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 30, 2021
I faxed documents to your legal partner two weeks ago and haven't heard a word from anybody. I need help and you are not helping. Please help me before it's too late. I have to appear in court on October 14th. Where are you?
We never intended to disappoint you, Russell. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 30, 2021
We are very happy with Freedom Debt. Whenever we have needed them to answer questions, even if repeatedly asked, they answered and comforted us. They were able to do the best they could with lowering the actual debt and saved us thousands.
Jose, thank you for reviewing your experience with us. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision and we also understand the hesitation that comes with making this decision which is why we have our customer service team available 7 days a week, to answer any questions that you may come across at any point during this process! Thank you for trusting us and partnering with us to achieve your goals towards a brighter financial future! Thank you again for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2021
I liked how they answered my questions. They weren't pushy.
Terrific feedback, Judy! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 29, 2021
Updated on 01/14/2023: FDR was a godsend for us. Seriously, we got in way over our heads to the tune of $170,000 in debt. I had been dying and there was no cure so we both just decided to do my bucket list and forget everything else. Well, that was fine until we came back to reality in 2017; I was still alive, they had new drugs for my illness and without our children, we would have been homeless. So, we pulled out act together, signed on with FDR and bit the bullet and started paying down our debts. It wasn't easy, but we still paid them off with the help of shrewd negotiation by FDR six months before we had expected. We are now debt free and doing very well.
I found a doctor in San Francisco, Dr. Chanda **, who treated me and finally cured me of my disease and now we are back on the Central Coast enjoying our life and looking forward to my husband's retirement in six more months. Truly, from the bottom of my heart, Freedom Debt Relief, thank you for having this program and talking so realistically to us about it. I will be forever grateful as will my husband, Don.
Original Review: These guys actually do what they say. Hard to believe in this Internet culture of "buyer beware", but we have been working with FDR for three years now and have gotten our debts cut almost in half. We can actually see the light at the end of the tunnel at this point. Thanks for all your help.
Donald, we appreciate the feedback and we want to thank you for taking the time to review your experience with us! We look forward to continue working with you to achieve your goals towards a brighter financial Future! Thank you again for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2021
So far it's been good. Just starting to get calls from the creditors. It's not easy for me. I'm just hoping that the payoffs going to be worth it! I don't do good with pressure. I glad they are there for me.
Hi Louis, thank you for the feedback we really appreciate you taking the time to review your experience so far! Although overwhelming, it is very normal to receive creditor calls especially early on in the program. You can visit your Client Dashboard to discover resources like videos, articles, and even a helpful tip sheet, to help guide and support you through these tough creditor calls. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account or need further guidance.
Reviewed Sept. 29, 2021
I received a summons over the week-end and was wondering if it would be okay to mail it to you, instead of over the computer. The first person I talked to wasn't any help at all. So I called back a little while later. The second person I talked to was very informative. I explained I wasn't computer savvy. She told me, no problem I could mail it in. She was very friendly and helpful. First person maybe 2 stars, 2nd person 5 star rating. Again she understood my problem, and was able to help me out. She is an excellent employee.
Chris, thank you for taking the time to review your experience. We do apologize for the need to call back, but are glad to hear things turned around for you during that second call. We strive to provide excellent customer service, please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 29, 2021
It was a good experience and with very good results that I am satisfied because they helped me to get out of that problem that Yeni with my credit cards and now I feel calm and free of debts and thanks to Freedom and all your team for helping me to get out of that problem and I recommend them to all people who have problems with their credit cards to get out of that problem.
Mr. Aurelio thank you for taking the time to review our program and your experience. We appreciate your recommendation and are very happy to hear that you are happy with your savings and the result of your program! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 29, 2021
I had sent an email 2x with no response regarding my account and a non settlement of BMG in sight. BMG has reached out to me via letter offering a 30% off settlement. My balance has gone up substantially since I enrolled with you due to non payment. My husband was able to discuss the account with and we made some changes. My monthly deposit was lowered since I have $5,000 in my dedicated account.
We never intended to disappoint you, Cole. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 29, 2021
Great communication. Am always informed of progress by email or cell phone. Also, can call and actually speak to someone (not a voice mail) which is a nice change from other companies that have automated machines. That is my response.
Thank you, Catherine, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2021
Every time I called Freedom Debt Relief, whether it was to change my payment date or anything that I ever called about, they were always very helpful and nice. I also got a lot of reminders to check the dashboard so they made sure I knew what was going on. When they get a settlement offer, they email you and text you. Because if you don't always check your email, you might miss it. So, I appreciated that.
Thank you, Keri, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 28, 2021
Don't wait. Call them. They should be able to help anyone out. I have no complaints. The hardest part is the process of working with a creditor to agree to an amount. Once that is done. It's a pretty smooth process.
Daryl, we appreciate the recommendation and the time you took to leave a review! We’re pleased to hear that you are happy with your savings! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 28, 2021
I called to update our bank info and the person I talked with was very friendly and helpful. Freedom Debt Relief has settled most of my cases. Very Happy with them. I would recommend them to anyone. It takes a lot of pressure off a person and keeps a person sane.
Linda, we appreciate the great feedback. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt and your stress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 28, 2021
I have always been pleased with my conversations with Freedom Debt Relief people. They are always courteous, attentive and patient. They are help me understand my situation and answer my questions. I would like to say that I was very disappointed NLLG. I don't think they represented me well. They were on the side of the lenders. Just took my money and did not resolve many issues!
James we appreciate your feedback about NLLG and about your experience with our customer service team. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free, if you would like to further address the outcome of your legal settlement please feel free to reach out to our customer service team at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 28, 2021
Dependable. Quick. Always available for questions, and with answers for your questions. There are several branches of Freedom Debt Relief to help resolve your debt as well as legal problems. The Legal Branch is very helpful, and I recommend signing up for their services when you apply for help with Freedom Debt Relief.
Thank you, Benny, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. . Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 28, 2021
I was told from the start not to make anymore payments so they could negotiate a amount. Because of that I had a lot of late payment fees and know I have to pay the full amount, about 2000 more than the card amount started at.
We appreciate you voicing your concerns regarding the program, Allan. Being enrolled with Freedom Debt Relief will negatively impact credit since the client is voluntarily agreeing to stop making payments to their creditors. If a client continues making these payments, then their creditors will have no reason to negotiate with us and reduce what they owe. This also impacts the credibility of stating the client is going through hardship if the creditor can clearly see on a Credit Report that the client is still able to make payments each month. We need to wait for their monthly deposits to build up in order to have enough funds to settle their accounts. Strategically, however, this could be a good thing! The more and more the client's accounts go past due, creditors become more and more willing to accept a lower percentage of what is owed. Remember our clients are carrying a credit card balance from month to month, interest is charged on a daily basis, and it affects both the existing balance and any new purchases that post to their account. The interest you’re charged one day also becomes part of the balance accruing interest the next. In other words, credit card interest compounds daily. Even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- 1875 S. Grant St., Ste. 300
- City:
- San Mateo
- State/Province:
- CA
- Postal Code:
- 94402
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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