Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- Can help settle a variety of unsecured debts
- No fees until settlement reached
- Can cancel at any time without penalty
- Debt settlement can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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Our review standards
- Our moderation team evaluates reviews to make sure they meet our guidelines.
- We require contact information to verify reviews come from real customers.
- Financial relationships do not influence whether we publish a consumer review.
Reviewed Nov. 22, 2021
I had quite a bit of debt after my husband passed away and it seemed as though the creditors didn’t care. I went to Debt Relief and they have help me to pay off debts and I am paying off last one and soon will be debt free.
We appreciate you taking the time to leave us a review, Linda. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 22, 2021
My credit has rebounded back to good with their help. Freedom is always professional and their support is top notch. Can’t believe I am almost graduating! Couldn’t have done it without their help. You just need to trust them. In the beginning that mountain of debt looks daunting but take a step at a time and you can climb it!
Joseph, we cannot tell you how elated we are to hear about your experience! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for your patience and understanding of the program and thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2021
At first I was real leery, not gonna lie, but, they've been here every step of the way.. I'm still a work in progress..Freedom has given me back my room to breathe. I do have a card that went to a law firm, I am hopeful that it will get resolved before my court date. Thank you Freedom!
We appreciate you taking the time to leave us a review, Candace. We're so happy to hear how much we have helped alleviate the stress you were experiencing. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 22, 2021
It appears that all the savings that you tell me I am getting are not really savings as I am paying off the original amount of money I owed when started and the savings seem to be going in your pockets.
Dennis, thank you for reviewing your program. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Thank you for choosing Freedom debt Relief. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 21, 2021
I am really pleased with the help I have received so far. They were able to save me a lot of money on my first debt. I really appreciate them and the help they have given. I am glad they were recommended. If you are struggling, contact FDR as soon as possible.
We appreciate you taking the time to leave us a review, Vickie. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2021
My experience was very good. I was in hospital for shoulder replacement earlier this year and I was able to send less than my agreed to amount for a few months. I think I have 1 year left on my payments. Saved me a lot of money.
We appreciate you taking the time to leave us a review, James. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2021
I already have seen progress in my accounts, signed up a few months ago. Very professional and helpful. I look forward of the debt being resolved and being debt free. Also if I have any questions I can call and get any information I need.
We appreciate you taking the time to leave us a review, Cindy! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 21, 2021
I can still remember the first time I called the number for Freedom Debt Relief. I was apprehensive, distrustful, and totally afraid to tell someone that I didn’t know that I had done something foolish with my finances. The process was easy, the hardest part were the phone calls from the creditors wanting their monthly payments. With patience and perseverance I pushed forward to be sure my payments to Freedom were consistent. I was focused on the end result and it paid off in the long run. Whenever I called, the customer service staff was helpful and knowledgeable about my status and what to expect. Negotiations were beyond what I expected, timely and fair! From beginning to end I am extremely impressed with Freedom Debt Relief. They took the stress away and made it extremely easy for me to be debt free!
Irma, thank you for reviewing your experience! Congratulations on graduating from your program! Its always great to hear how pleased clients are with our service efforts! We hope that if you ever need anything or have any questions in the future that you reach out to us, we will always be here to answers any questions you may come across. Congratulations on your new debt free life and thank you for choosing Freedom Debt Relief!
Reviewed Nov. 20, 2021
I have an anxiety disorder that makes doing personal business difficult. The lady handling my case has helped to make this much easier. She listens to me and my concerns without judgement. There is only understanding about my anxiety and how I ended up with debt. I have faith and hope that I will get through this.
We appreciate you taking the time to leave us a review, Sheila! Our top goal is to make sure we support our clients every step toward a brighter financial future. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 20, 2021
Was a little skeptical at first but now I see lots of progress. Just wish I could do more but have had some health issues lately and not able to work. Can't wait till it's all paid off and I'm done with debt.
We appreciate you taking the time to leave us a review, Toni! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step and we hope you feel better soon! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 20, 2021
Was excited with my first negotiation.. Wish next one would be sooner than Jan Feb... But patience is a virtue.. I am sure in time more smaller ones will be done. Wish Credit First could be next.. They are relentless with calls.. What else can be done. Thanks for all your consistent notifications.
Eleene, thank you for reviewing your experience with us! Its always so exciting to settle your first debt, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. If you have questions about how we can expedite your program please reach out to our customer service team! We look forward to your brighter financial future, thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2021
I am very happy with my experience but of course the monthly payments could be lower but I suspect that's a universal complaint and that in no way Reflect a negative experience. I would recommend Freedom Debt Relief service to others.
We appreciate you taking the time to leave us a review, Rosie. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 19, 2021
Great customer service. FDR helped me with credit card debt due to medical leave from my job. They were there for me. I will try hard to increase or make extra payment to resolve this debts sooner, and bring my credit score up. Thank you, have a great Thanksgiving.
We appreciate you taking the time to leave us a review, Jivka. We're honored to be your solution to financial relief. Thank you for choosing Freedom Debt Relief happy thanksgivings! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 19, 2021
I have been very satisfied with my service. Thank you for helping me with this. I would definitely recommend your services. You have been there when I have called and been willing to help me. Everyone has been kind and compassionate.
We appreciate you taking the time to leave us a review, Jolene. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 19, 2021
The enrollment is easy. You will need to add the credit card number. So far I have very good experience. Every time I contact them I get the answer and follow. It is slow process so you have to be patient. Thank you.
Rosa, thank you for reviewing your experience. We work very hard to make sure that this program alleviates your stress and your debt, we appreciate you being patient while we work our magic! Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 19, 2021
Very helpful in helping with my debt and helping deal with the collector's and always help me deal with the phone calls and keep track of my accounts so I know where my money is going and what is getting paid.
We appreciate you taking the time to leave us a review, Richard. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 19, 2021
Freedom Debt Relief has been nothing but a major headache on my bank book. My credit has been destroyed.... When I enlisted I had less Debt.. This company did not disclose that every time I make a payment it costs me an additional $10 to financial crossroads along with the additional $9.95 a month that they take to maintain the account. National litigation log group there's a ** joke. I paid them $12 a month for 3 1/2 years if I needed illegal representation. When the time came, I needed legal representation and they turned and went the other way. The money that I paid them they got to keep, but they NEVER provided any service.
This company, like I said has cost me more money. Almost $2000 just for the last settlement alone. Don't forget the $9.95 a month on top of an additional $10 a month to make a payment and let's not forget the $12 for the service national litigation law group "DOES NOT" provide. To sum this up, "I wouldn't recommend freedom debt relief to my worst enemy"....
Hi Jamie, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 19, 2021
Great services, always ready to help and they keep their commitment’s with the services they offer. Since I barely started with the program, I felt scared. But when I called customer service and told them how I felt, they assured me that they would be with me every step of the way and they have. Thank you.
We appreciate you taking the time to leave us a review, Pedro. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 19, 2021
I totally appreciate their professionalism and excellent customer service skills. I recommend their services to anyone with excessive debt to get better results than you can on your own in a lot less time. Freedom Debt Relief is truly a lifesaver regarding decreasing your debt.
We appreciate you taking the time to leave us a review, Robyn. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2021
No one emails me so I can find out where my money is going...who has been paid. If no reply from you I will cancel this program. My interest rates have gone wild. Y'all don't tell the creditors you are working on my inf and bills.
Hi Barbara, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 18, 2021
Would give zero stars if I could. Would not recommend to anyone. I settled most of the cards myself because Freedom was taking way too long. I made large deposits into my account and yet they were not settling. Ruined my credit score. All customer representatives give standard canned responses. The one out of six cards they settled I had left with them due to getting a subpoena and was worried about having to go to court. 16 phone calls later they finally settled for a mere 1200 less than original balance. But then they charged me a $1350 settlement fee. Really??!! Would tell anyone to run the other way. You too can stop paying your cards, save the money, ruin your own credit without the “help” from freedom. Worst and most stressful, disappointing experience ever!!!
We appreciate you taking the time to review your experience, Elizabeth. Yes you can negotiate your own debts. You can also do your own taxes and repair your own car, but most people would rather leave these tasks to experienced professionals. Freedom Debt Relief has been negotiating savings for our clients with hundreds of creditors since we started in 2002. Our knowledge and experience puts us in a strong position to stand up to your creditors and fight for the best settlements possible. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Rebuilding credit is far easier to do than getting out of a sizable debt problem, which is why clients turn to us despite any credit score issues they may incur. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2021
I was not aware at the beginning how bad my credit would be affected by this solution your team choose to take in prolonging payment so the the settlement with the loaners. This has set me back on buying a house and being unhappy where I am currently in my life!
Hello Jose, thank you for choosing Freedom Debt Relief to assist you with your financial goals. It is our goal to provide you with excellent service and help you better manage debts for a better financial future. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.
Reviewed Nov. 18, 2021
The first impression that I had of FDR was a very knowledgeable but kind and understanding to my need to be inquiring about your service. This employee is Stephanie ** (sp. may be wrong). She is GREAT. All employees of FDR have been wonderful.
We appreciate you taking the time to leave us a review, Donna. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2021
Being in debt is not funny. Remember if and when you're Struggling during times of debt and you have no way out. The Best decision I have ever made in making the call to the Freedom Debt Relief program for assistance.
We appreciate you taking the time to leave us a review, Josie. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2021
Doing further research after agreeing on the 4 year debt consolidation deal. I figured out I could of negotiated these deals on my own and saved my credit. You live and you learn. Nice people to work with, professional, I’ll give them that.
Jeremy, thank you for reviewing your experience. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2021
Service has been very good. Other than you associated business, which I was told occupies the same building you're in, contacted me on numerous occasions to loan me money. A No Thank You once wasn't good enough for them. They pestered me a half dozen times.
We appreciate you taking the time to leave us a review, Raymond. We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2021
So far I'm pleased with the company, keep up the good work, and they're very understanding about you and your problems. I would recommend them to everyone, they work with you to help you though it, it would be awesome if they loan money, God bless.
We appreciate you taking the time to leave us a review, Myrna. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2021
We are very happy with the help that Freedom Debt Relief gave us during a difficult time. They made the process clear and understandable. We are now on our way to a debt free future. The staff at Freedom Debt Relief were always courteous and professional while being very helpful throughout the entire process.
We appreciate you taking the time to leave us a review, Shameron. We’re elated to be able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2021
Everyone has been friendly and taken care of my issues and concerns. So far a great experience. I am looking forward to seeing how fast my debt gets cleared. I highly recommend this company so far. A great group of people, with understanding of how things happen in life that causes us debt problems.
Thank you, Angel, for taking the time to leave us a review! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2021
Great service and they real care. They help me in Two bad situation. I do recommend them and I trust them. They keep you updated and give you information to educate you and answer questions that you need to know.
We appreciate you taking the time to leave us a review, Eloise. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 18, 2021
I would highly recommend Freedom Debt Relief for helping you pay off your credit card debt. They are professional and knowledgeable of the situation. They are always readily available to answer any questions and their website is easy to use.
We appreciate you taking the time to leave us a review, Pamela. We’re elated to be able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 18, 2021
The program kept me from doing bankruptcy. It helped me clear up my creditors and pay them off. They just cleaned up the last account. It should be done in a couple of weeks. Working with Freedom Debt Relief certainly kept me in mind of when I spend money that's on a card for details on how much I spend.
We appreciate you taking the time to leave us a review, Ruben! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 17, 2021
Cory is number one - he is so friendly and helpful. He answered all of my questions with ease and helped me to better understand what my options were. No is quite like Cory. If you are in debt, find help, find Cory.
We appreciate you taking the time to leave us a review, Molley-Kate. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 17, 2021
Didn't realize how much money they take after settling debt. Would have been better off settling on my own and save thousands of dollars. I get it's saving me the hassle and everything has a charge but it's insane. How are you really saving yourself when settle debt 50% then they ask for 20% so in end really only settle for 30% and could do alone and cut middleman.
We appreciate you taking the time to leave us a review, Rachel. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 17, 2021
This company has kept me well informed of my account. They have actively worked on my debts to settle the accounts. Their website is very easy to use and has all the information I need on it. I have been able to get in contact with customer service each time I have had a question.
We appreciate you taking the time to leave us a review, Noella. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 17, 2021
Not enough communication about my debt and what to do about it. No explanation on what the debt is for and why it takes so long to settle it. Why do I have to pay a fee to settle my debt? You need much more contact with people you're working with in the program.
Hi Chad, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 17, 2021
I am very pleased with the way my debt is being resolved. The relief from constant phone calls from creditors and having Freedom handling the accounts is worth so much. The back up of people helping to resolve my accounts means a lot and everyone I've dealt with has been more than helpful.
We appreciate you taking the time to leave us a review, Rita. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 17, 2021
They make everything real easy. Anytime I get contacted by debt collectors I just forward the information on and I'm done. It's such a huge relief to not have to deal with. I would recommend them to anyone who has found themselves in a financial bind but is not willing to file bankruptcy.
We appreciate you taking the time to leave us a review, Richard. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 17, 2021
I'm very happy with them. I had the mindset of thinking that I could climb out of this debt on my own, but it's so much more helpful to have a team of people, especially with Freedom Debt Relief. It's worth whatever fees you pay. It’s been great.
We appreciate you taking the time to leave us a review, Michael. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2021
I was misled. When I signed up, (May 2018) it was estimated that it would take 48 months and either be around $36,000 (back page) or up to a little less than $54,000 as listed on a comparison page. It seems it will take about 6 years and significantly more than even the high estimate of the savings comparison page. I have made all payments, enrolled debt was accurate and I have already paid $47,000. At this rate, I will be at my enrolled debt almost-saving very little.
Hi Patrice, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 16, 2021
On point with everything going on. Consistently contacting with everything going on step by step. Phone call is very pleasant, quick and easy and the portal is so easy to navigate and very understanding. On point with the payments processing.
William, we appreciate you taking the time to leave us a review! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 16, 2021
The last 2 settlements and future settlements its obvious I'm paying too much settlement fees, every time I agree to settle with a creditor, just look at the history of my accounts, Synchrony account, Avant account and Lending Club you did excellent in getting me a fair settlement now I pay full price and more fees than before, hope you could do "BETTER" "SETTLEMENT" LOWER FEES!!
Hi Cesar, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 16, 2021
I have been pleasantly surprised by this speed of service. I received a settlement within the first month of signing up for the service. It is satisfying watching your debt melt away. Plus, once the creditors know you are working with Freedom Debt Relief, the phone calls stopped.
We appreciate you taking the time to leave us a review, Nichelle. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 16, 2021
Happy with the first settlement but tired of the constant calls. I wish there was a way to notify companies that the debt is being worked on so the phone calls would stop. Other than that things are pretty good.
We appreciate you taking the time to leave us a review, Ryan. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 16, 2021
Very easy to work with, keep you well informed and customer service staff have been friendly and efficient! My first settlement was settled with an amazing settlement achieved by FDR! Highly recommend them to help get you out of debt.
Sheldon, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 16, 2021
It's a great example of how to get rid of debt. It's easy to apply. No fees. As far as I know they negotiate for you with the creditor's directly. They also keep in touch with you during the duration of the action.
We appreciate you taking the time to leave us a review, Olivier. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 16, 2021
Freedom Debt Relief is a little slow moving, but other than that, they're good. My debts are getting resolved. I'm down to the last four accounts. All of their reps seem pretty nice. Their legal team is really nice too. I had a few issues earlier this year with creditors that didn't want to wait to be negotiated, and they got the legal team and that was a good experience. They picked a really good legal team here in Delaware. I'm very pleased. Freedom Debt Relief has pretty much done what they told me they were going to do. I send in my payment and they pay my creditors. They said if any creditor got impatient and I ran into legal issues, as long as I paid into the legal thing, they’d take care of it, and they did. So they've been true to their word.
Robin, thank you for taking the time to share your experience with us! its always great to hear that our clients are happy with their progress and our service efforts. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 15, 2021
So far I'm satisfied with FDR. I just became a member. In time, I may have more to report. The representatives are very informative. The representative I've spoken with was very sensitive to my needs. They took a lot of time helping me. I'm not very much into computers. I honestly do not know how to add images or choose files.
We appreciate you taking the time to leave us a review, Janet. It's great to hear you received the utmost level of customer service when speaking with us. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 15, 2021
Very friendly, understanding, and knowledgeable about the details of the program. They were willing to answer any questions I had and were honest about the process of my payments and how it can affect credit scores for a while. I feel confident that this process will help get me out of being trapped by high interest credit cards and loans. I also like that I keep track of their processes, my payments, and my remaining amount through the website.
We appreciate you taking the time to leave us a review, Heather. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. We're elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 15, 2021
The program works well. They literally lifted a weight off my shoulders and I can breath again. The only negative I have is that the fees were a little higher than anticipated. Almost the same as what they negotiated off.
We appreciate you taking the time to leave us a review, Julius. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 15, 2021
Thank you! The service that you provide was a great help. I was able to handle the monthly payments and still eat! It was very important to maintain a healthy weight by consuming to correct amount of calories. Yep! It was great!!
We appreciate you taking the time to leave us a review, Troy. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 15, 2021
I am very happy that Freedom Debt Relief has helped me with paying off creditors and bank payments. Thank you for all that you do and mysteriously doing with my account. Freedom Debt Relief has become a fast paced and growing industry that does not mind helping others in everything that is put forth for them to do.
We appreciate you taking the time to leave us a review, Melissa. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 15, 2021
I am very happy with my experience with Freedom Debt Relief. They have been very helpful helping me with resolving my debts and getting my credit score up. They have done a great job, and I would recommend their services to anyone. Thank you FDR for all your help.
We appreciate you taking the time to leave us a review, Sherry. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 15, 2021
Freedom Debt Relief is a great organization to work with. Very willing to help and answers all your questions. Staff members are very polite and considerate. I would recommend Freedom Debt Relief to anyone that is experiencing some financial burdens.
We appreciate you taking the time to leave us a review, Debbie. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 15, 2021
Freedom Debt Relief's program was awesome. It was a relief not having to try to conquer all that I was trying to do. I had a husband that passed away and a lot to figure out. Now, I'm getting an old debt paid off. At one point, I had to decrease the amount I was paying because my income changed, but then it changed again. So, I went ahead and increased it back.
When I was doing that slidebar, I was trying to think, “How much can I afford and stretch myself a little bit to maybe get this done next year and not in two years?” I put the amount up to 170, twice a month, and it came back that I was gonna have it paid off super fast. But now it's showing it's still a couple of years away. I was a little confused on that, which I know settlements vary depending on what they settle for. Meanwhile, my son will be done before me, but he didn't have as much as me. I referred him, and he likes it.
We appreciate you taking the time to leave us a review, Ronda! Thank you for sharing that with us, rest assured we are here to help you in any way we can! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 14, 2021
Dissatisfied with the settlements the negotiators have made with some of the creditors. I could have done that on my own. There is no way to talk to the negotiating team on my account as I was able to in the beginning of my program. This has changed and you only talk to a customer service rep when contacting FDR not your negotiating team. I am not complaining about the customer service because they do their best to answer your questions when I call in. I am just dissatisfied that I cannot speak with my negotiating team on my account as in the beginning of the program.
Thank you for reviewing your program Lorraine! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 14, 2021
Well, the program is very supportive and give me a relief on my financial worries. Your rep Cory K was very helpful and provided me an excellent service. He shows me that I have hope in solving my financial issue. The apps is easy to use and the program is well organized.
Thank you for sharing your experience with us Jesus, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Nov. 14, 2021
Freedom Debt Relief is great. They made good settlements with the people I owe money to, and I have two years left.
Margaret, we appreciate you taking the time to leave us a review! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2021
I had a credit card from Bank of America and I gave it to Freedom Debt to condense my payments. Well they started out paying $205 a month and then without paying it off they stop paying and I was taken to court.
We appreciate you taking the time to leave us a review, Theresa. It is our goal to provide you with excellent service and help you better manage debts for a better financial future. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.
Reviewed Nov. 13, 2021
I wasn't feeling well the day I talked to the Customer Service person on my 1st scheduled call with them but he was very nice & patient w/ me. I'm happy with my decision to go with FDR & the Customer Service personnel have been very nice & full of information for me.
We appreciate you taking the time to leave us a review, Esperanza. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2021
It is very good and I love the service. The people are very helpful when I need help. I recommend this to a friend because of what they do and they really do help me and it can help my friends and family.
We appreciate you taking the time to leave us a review, Federico. We're honored to be your solution to financial relief. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2021
I am very pleased with FDR. I needed this help so badly. I was bogged down in debt. Everyone that I talked to was so nice and so willing to help me. It's just a blessing for me!!! I will be glad to recommend this service to a friend that is in trouble. Thank you.
We appreciate you taking the time to leave us a review, Fannie. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 13, 2021
I believe I was misinformed when I started the program. I was told I had to include my credit card from USAA. It would not set well if I was paying the credit card and trying to decrease the other creditors. USAA called me a few months later and told me that was not true. I could get a better deal with them or keep paying them the charges and keep the card. So I feel I was misinformed.
We appreciate you taking the time to leave us a review, Glenn. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 13, 2021
FDR is helping me out. They take care of my payments and I don't have to hassle with it. I just pay my monthly payment every month and it's great for me. They also caused a lot of savings for me. Their customer service has been excellent and they've always dealt with anything I've called in. One time, I was served and I went to court. And I was freaking out when I got it. But I called them, they took care of it that day, and I didn't have to worry about it. It's been like four years but I'm getting to the end of the program. I initially had 10 accounts and now I'm down to the last four I'm paying on.
We appreciate you taking the time to leave us a review, Michele. We're honored to be your solution to financial relief. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2021
Delivering as promised. Freedom Debt Relief professional and efficient associates have helped me and my family tremendously. Honest and realistic goals and payment plans. Reliable and consistent with sincere care. Overall, if you want to save real money with all your debt, Freedom Relief is a no-brainer. Donny
We appreciate you taking the time to leave us a review, Donald. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 13, 2021
I spoke with Tony S. and found him to be informative and so very patient in explaining details when I became confused. The step by step setup of the dashboard. I can't say enough about how helpful everyone was. Now that the process has begun, I feel a great weight has been lifted. Thank you one and all for everything you do.
We appreciate you taking the time to leave us a review, Thomas. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2021
A great program that helped me through a rough spot. I would recommend to anyone that needs some help! Thanks so much for all the help and timely info. Everyone that I talked to or worked with was very timely and helpful.
We appreciate you taking the time to leave us a review, Julie. We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2021
We were told, before we signed on the dotted line, that this was going to be a 48 month program. It is not. Not even close. Had I known that it would be 5+ YEARS. I would have picked a different program or filed for bankruptcy. I'd be done by now and my credit would have rebuilt by now.
We appreciate you taking the time to leave us a review, Richard. Bankruptcy could provide a fresh start for some people, but it also has serious consequences. The obvious negative is the long‐term negative impact on your credit (up to 10 years). Bankruptcy is usually an option of last resort for people in deep financial hardship and have little to no money for any other kind of debt relief alternative. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.
Reviewed Nov. 12, 2021
I would recommend to a friends and family. Saved lots of money on my credit card debt. They negotiated deep discounts with my creditors. Most cards I saved half of what I owed. This program has really helped me get my finances on track.
Joseph, thank you for reviewing your experience and recommendations. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2021
I am happy to reach out to Freedom, I am retired and have a set income so I really need to be out debt. Thank you freedom. For helping me to get out of debt. I have been people I know, that freedom is way to get out debt and way of hope.
We appreciate you taking the time to leave us a review, James. We're elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2021
THis has helped us get out of debt. Great program. It is easy to access your information online. When you do have to call they are super nice and helpful. It is easy to approve a settlement. I am glad I chose this program. I am close to being finished.
We appreciate you taking the time to leave us a review, Stephen. We're elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2021
I like the website and how easy it is to use. I am not very computer literate so the easier a computer experience is the better I can enjoy going online and getting the information I need to stay updated.
We appreciate you taking the time to leave us a review, Don. We're elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 12, 2021
Excellent cooperation with representatives each and every time. Easy to talk with and explained answers to all my concerns. Would recommend their services to anyone. They showed me how this works. How long it will take. Could not have done it by myself.
We appreciate you taking the time to leave us a review, John. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2021
After negotiating a debt the time limit to pay the debt off is too long and unnecessary and the client loses a lot of money. When I first got into Freedom Debt Relief the first negotiation was short only two payments. After I was in the program the next payments were a year to six months on a very small amount. So I think that I was tricked In the way that they negotiate until after I was in the program and It didn’t make me feel good about signing up with this program.
Carla, thank you for your feedback. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. There are many reasons why settlement payments are extended over longer periods of time. We understand your concerns and are willing to walk you through this process, an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.
Reviewed Nov. 12, 2021
I will, and have told people how FDR appears trustworthy, so far… Hopefully, FDR keeps its word… continuing with the game plan. My relatives and friends, questions shows an interest in the FDR proposals. I hope FDR negotiates a little faster for me… timing of 4 years to negotiate settlements is too long.
We appreciate you taking the time to leave us a review, Edie. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2021
Trying to get contact explaining my account and not getting a person to help me. Need someone to clarify exactly how this is supposed to work.. Got a message that my banking info is wrong and it is not wrong. Please call me **.
Hi Celeste, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 12, 2021
Great experience. Did think that things would go see see I well. The whole was so helpful Every time and so pleasant and always had a answer to my questions. Would recommend Freedom Debt to a friend, the answer is yes.
Curtis, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 12, 2021
The reps are excellent. They’ve always helped me out. If I get a little short on cash, I call and tell them I gotta move my date, and they say it's fine.
We appreciate you taking the time to leave us a review, Paul. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2021
I only know that the first phone appointment set up was not kept by them. I never received the phone call. I have had no other contact except through a couple of emails. I hope that in the future the company can help me reduce my debt.
We appreciate you taking the time to leave us a review, Terry. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We strongly encourage you to use your dashboard as it is a great tool to use to stay informed of your program progress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2021
I’m very happy with Freedom. I’m recommend if you have any problem with your debt feel free to contact them. They make really good job for me. Freedom is a good company. Thanks you freedom for help to fix my problem.
We appreciate you taking the time to leave us a review, Xiomara. We're honored to be your solution to financial relief. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2021
I received the help to get my debt under control, the release from the pressure of creditor calls and letters, and am on my way to being debt free. I am glad I found Freedom Debt Relief and the great people there.
We appreciate you taking the time to leave us a review, Carlotta. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2021
I am pleased to have some of my debt paid in full but I was told that it would take 48 months to complete the process obviously it will take much longer. However, I don't believe I could have done it alone.
We appreciate you taking the time to leave us a review, LaSandra. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 11, 2021
Well Freedom Debt Relief is one of the best companies I’ve ever dealt with. They have helped me with my debt. They have been true and honest. They have done exactly what we agreed on my plan and everything is according to what it’s supposed to be. I would recommend this company to anyone who is in debt and needs help to get out.
Helen, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2021
Fees taken were Not fully explained. Cost is more than I was initially told. 25% of settlement debt is what I expected. Creditors not added to list after sending info to Customer service. A creditor called your customer service and was told that they are not on your list. They proceeded to harass me.
We appreciate you taking the time to leave us a review, Lorraine. Our settlement fees vary and are calculated based on the law in the state you live in & the amount of your debt. The average is between 18%-25%. No client is charged more than 25%.Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 11, 2021
They are understanding life changing situations. The service people are very nice when you have to contact them. They don't continuously ask for money you may not have which I found with other debt relief companies. Freedom Debt Relief is changing my debt and how I see it.
We appreciate you taking the time to leave us a review, Antoinette. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2021
After my divorce, I was left with so much debt I didn't know where to turn. Saw an ad online for FDR and made a call immediately. FDR was able to look over my situation and help me get a handle on it. I cannot thank them enough.
We appreciate you taking the time to leave us a review, Kristine. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2021
I have been thrilled with the service provided to me. Getting started was not hard at all, and the staff have been completely responsive. I have had questions answered immediately, and have found much information on the website. This has been a very painless process, and one that I am completely glad I decided to try!
Debbie, we appreciate you taking the time to leave us a review! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 11, 2021
I am satisfied. Not going to elaborate. Fees are a little steep that drag out people's ability to pay off their debt.. But if that is what needs to be done.. Then that is fine, I guess.. I just think the fees are steep. Especially for how many people you have enrolled in your program. Thank you.
We appreciate you taking the time to leave us a review, Matthew. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2021
Very helpful and polite. The people I've spoken with have been able to explain everything about the program and answer every question I had. They are patient me want to make sure you get all the information about the program and that you understand everything involved. Very happy with my experience with FDR so far
We appreciate you taking the time to leave us a review, Douglas. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief as your guide to financial freedom!
Reviewed Nov. 11, 2021
Excellent service. Explained everything. Answered questions. I have never used a debt relief program. It was explained very well to me. Did not make me feel like I was a bad person because of my credit. Would recommend this company to my friends, etc.
Lisa, we appreciate you taking the time to review your experience. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2021
Getting started with FDR was easy. The payment plan went well. I had it lowered, and then I went back up. Now, I’m at the peak where it should be. So far, their service has been good. There were some changes brought about by working with them. My credit goes up once in a while.
We appreciate you taking the time to leave us a review, Larry. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
Frustrated with one x payment using an alternative payment method and then switching it back to usual payment method from standard bank institution. Because of this, payment may be delayed. Should be an easy button to click payment using 1 account and then click 2 to switch payment accounts.
Hi Connie, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 10, 2021
Freedom is so helpful. They charge my life. Thanks freedom. I get loan too and clean my Credits. I recommend it to anyone to people they have a big dip. Anytime you call they answer. They are so helpful. I got the loan very soon.
Ladan, thank you for reviewing your experience! Our goal is to support you every step of the way through your debt-free journey! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2021
The process has been thorough but easy to maneuver with clear guidance and suggestions. Communication is great, submitting documentation has been simple and seeing our debt go down is a relief! We highly recommend this company and look forward to ending our battle with debt worries.
Robin, we appreciate you taking the time to leave us a review! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2021
Freedom Debt Relief has improved my credit substantially. Just over 4 years ago I began my journey with FDR to consolidate 30k in credit card debt. They settled a majority of my outstanding accounts and established payment plans for the remaining. I now own my own home and finally have my financial freedom back. 10/10 Would highly recommend this program.
We appreciate you taking the time to leave us a review, Danielle. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
I was at a point of desperation trying to pay all my credit card debt. Due to circumstance beyond my control we had to use the cards. One call to FDR and they lifted a ton of burden and lightened my load.
Rodney, we appreciate you taking the time to leave us a review! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2021
I will tell all of my friends and family that needs help to call Freedom Debt. Are kind and understanding they answer all my question whenever I has one. They even return promptly all my calls. I love they text me when need to reach me.
We appreciate you taking the time to leave us a review, Neva. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
FDR helped us out a cycle of overspending and enormous debt. They have been very flexible, patient, and helpful during the pandemic and its associated difficulties, and worked with us to find alternative arrangements when necessary. I highly recommend FDR for anyone over their head with debt.
We appreciate you taking the time to leave us a review, Laura. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
Had to be involved in court cases for 2 of the accounts. Had to pay taxes on money saved. Sometimes the fees were more than any money I saved. Overall I am still ok with my decision to go with the program. I do feel it took longer than they said when I signed up
Jill, we appreciate you taking the time to leave us a review! Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
Has been a great help. There are fees but on some what the settle it for is less so when you add the fees it about the same as what you enrolled but at least it’s not higher. Thought we be done I a year or two but I enrolled in 2019 and am suppose to be done in 2023 so about 4 years and I had around 35k in debt with payments of 532 a month. So I hope if you read this it gives you some insight in what to expect.
We appreciate you taking the time to leave us a review, Christina. Our settlement fees vary and are calculated based on the law in the state you live in & the amount of your debt. The average is between 18%-25%. No client is charged more than 25%. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
I had a settlement take a year, got and signed a settlement in June that FDR rejected and never told me. The same settlement in October was now $500 more, I was told invalid information by a representative and it all wound up costing me $2400 additional. No resolution was offered or explanation as to why No one did anything on the account for 4 months or notified me that the June settlement never went through.
Hi Michelle, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 10, 2021
Rather vague on fees and charges. We don’t really know how much our settlement fees are or what they represent. It would be advantageous to see a detailed log of fees, how they’re developed. We see the charges, however, we see no explanation.
We appreciate you taking the time to leave us a review, Don. Our settlement fees vary and are calculated based on the law in the state you live in & the amount of your debt. The average is between 18%-25%. No client is charged more than 25%. You can view your settlement fees in your dashboard under each of the settlement details. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 10, 2021
Always helpful and willing to work with me on anything I needed. I would recommend to anyone that needs help with debt consolidation. I have had so much success on getting this completed as quickly as possible. Great debt reductions.
We appreciate you taking the time to leave us a review, Shila. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
I just started and they already negotiated with one company already. That is fast. I was expecting to have it take a month or so but they proved me wrong. I am totally impressed with everything about this company. I would definitely recommend this company to anyone!
We appreciate you taking the time to leave us a review, Leonard. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
I expected professionalism! Instead I got nothing! You told me you could help me. I had five accounts to settle. Only one was bartered. The rest were settled in court, and still you collected your fee, for doing absolutely nothing. Freedom Debt in my opinion is nothing short of a scam! In hindsight I could have filed bankruptcy and done an equal amount of damage to my credit yet be able to be debt free and move on.
Thank you for your feedback Robert. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Bankruptcy could provide a fresh start for some people, but it also has serious consequences. The obvious negative is the long‐term negative impact on your credit (up to 10 years). Bankruptcy is usually an option of last resort for people in deep financial hardship and have little to no money for any other kind of debt relief alternative. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 10, 2021
I'm doing a debt program to help me get out of debt. The program of FDR is very good. I also like the mobile app. It works very well so far. I should be finished with them by February of 2022. It's been amazing because I don't have the stress of creditors calling me day and night to collect money. Their customer service has always been very helpful, polite, kind and always got updates. The whole process was easy. Time flies by and by the time I know it, my program is almost done.
We appreciate you taking the time to leave us a review, Lucian. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
Thank you for help me to release my credit cards debts on Bank of America. They still send me the statement to pay them. I am trust you to help me to handle this problem. I am feel less stress now. I wish it over soon, but I Thank you to the Freedom Debt Staff that keep me update and help me to solve the problems. Thank you again.
We appreciate you taking the time to leave us a review, Chandavy. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2021
Very satisfying the way Freedom Debt Relief team handles my situation. I will recommend anyone with high credit cards balances to contact the customer service in order to analyze their financial status and make the adjustment needed. I can't wait my graduation date when all my debt will be clear out and my financial situation updated to the highest level. In the meantime I recommend to everyone to use cash only for all transactions.
We appreciate you taking the time to leave us a review, Paul. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
This is the way to reorganize your life, and have a fresh start. It was my, way to get out of a bad situation and really helped me start over, I just couldn't keep going the way I was trying pay all the bills. Thank you so much.
We appreciate you taking the time to leave us a review, James. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
This was one of the most satisfying experience I have had with an organization dedicated to help me bring my debts under control. They established reasonable arrangements with all 8 of the organizations I had created debts with and worked out payment contracts with every one of them. I was surprised they could achieve this with all of them but they did.
We appreciate you taking the time to leave us a review, Eric. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
Freedom Debt is a great arrangement if you need help. I'm very happy with their service. The only negative I can think of is that it is VERY difficult to get thru to them by phone. But I do appreciate their help very much.
We appreciate you taking the time to leave us a review, Christine. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
It took three years to complete. I had a lot of debt. I paid $12 a month for a lawyer. Well worth it. No creditor ever bothered me. Money that was left in my account was refunded to me. Highly recommend. Customer service people were always kind, and courteous.
We appreciate you taking the time to leave us a review, Dominick. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2021
I felt everything was well explained and did not feel judged. They put my fears at ease and made me feel comfortable in my decision to get things back on track. I would feel very confident referring any of my friends or family here.
We appreciate you taking the time to leave us a review, Margaret. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
My experience with Freedom Debt has been awesome since the beginning. I've had no problems at all all. Everything has been smooth sailing so far and my program will end soon but I'm not worried about anything because my Freedom team has been extremely superb on getting everything done and I did little on my part so that tells you they gave me the right advice and tools to work with to better my goals so thank you so much to the whole Freedom family.
Thank you Shari, we appreciate you taking the time to review your experience. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Congratulations on how far you've gotten with your program and thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
They always keep you informed and help. Everything gets easier at the time of settlements. It helps quick to get your finances clear. I recommend 100% to use them to help get stabilized in your finances. Again thank you Freedom for helping me.
Mr. Luis, thank you for reviewing your experience. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
I'm so grateful to this company/program. It has helped me get my debt in order and out of the way. I share with all of friends and family about this company. It works if you just have continue with your payments. Thank you all for helping me with my debt..
We appreciate you taking the time to leave us a review, Karen. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed Nov. 9, 2021
From the moment I started this program I have been helped and guided in the right path to be debt free. Thank you so much!!!! My debt was lowered with swift negotiation tactics and I’m very pleased with outcome and service. You will be in good hands
Leslie, we appreciate you taking the time to leave us a review! We're pleased to hear that you are happy with your savings. Congratulations on all of your hard work and thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
I enrolled with Freedom Debt Relief more than two years ago to pay down my debts. They are friendly, helpful and non-judgmental to those needing this service. Such a relief to have a team on my side to help me out of a financial crisis due to divorce. They negotiate on your behalf to settle debts and offer legal assistance if needed. They cheer you on thru the process, they handle all inquiries from creditors, and they celebrate your success when you "graduate" from the program. I tell anyone who will listen about their terrific program.
We appreciate you taking the time to leave us a review, Susan. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2021
I have never been disappointed!! They have always been on top on things and made everything so painless! Always quick to answer any questions and have never been rude! I am so thankful that I chose FDR and I will always recommend them!
Melissa, thank you for reviewing your experience and your recommendations. Our goal is to provide great service and to respect your time. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Nov. 9, 2021
They were nice and they answered all my questions without having me sign anything. I also love the dashboard because I can go on there and check everything. I like to look and see what is being paid on which week that I pay my payments. I've had negotiations several times so I've called. I was impacted really badly. We didn't get a check for four weeks ao I couldn't make a payment for three weeks. After that, I wasn't getting my full check so I had to do half payments for a while and they were great about that. As long as I was trying to make a payment, they were okay with that. That was fantastic. It's worth it. The stress of not having people calling me all the time on the phone, day and night, wanting their money, it's all handled by FDR and I love it. It's so relaxing. I just pay FDR and that's it.
We appreciate you taking the time to leave us a review, Sharon. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2021
Although I am a new client my expectations are high. Freedom personnel have been very friendly and though. I have not had any debts lowered yet but I have only banked money once so I am not expecting any results for a couple of months yet. I would start this process again.
We appreciate you taking the time to leave us a review, Joseph. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2021
From beginning to end I felt FDR had my back. The associates were very friendly and helpful they answered questions I had, and even ones I didn't know I had. It will be approximately 3 years and I'm well on my way to starting anew. Thank you FDR.
Lyda, we appreciate you taking the time to leave us a review! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2021
From the time I started this program I have been very satisfied. All of the agents are professional and courteous making the process of getting out of debt a possibility. Definitely looking forward to the day I can say I am 100% debt free thanks to FDR!
We appreciate you taking the time to leave us a review, Brian. Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2021
I started doubting the system at the beginning. But the more information and transparent discussion lead to me realizing this is the best option at this time. To this point, they have been very attentive and supportive during this process. 1 out of 2 debts have been completed and I’m well on my way to financial stability again. Thank you.
We appreciate you taking the time to leave us a review, Christopher. We’re elated to be able to assist you along your debt-free journey. Thank you for your patience, support, and understanding during this process and for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2021
Great program. Would recommend to friends. Everyone is already so helpful. They get your settlements as quickly as possible. If you have an issue you can email and they will call you right back. They truly do have your best interest at heart.
We appreciate you taking the time to leave us a review, Tracy. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2021
Good customer service support during interactions over the phone and online. Follow up seems to be consistent, but kinda overwhelming at times. The follow up calls often come during the day and during work hours. If l correspondence could occur by email/text messages, that might be more user friendly.
We appreciate you taking the time to leave us a review, Alexandria. We take pride in making sure our clients are supported throughout the process. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 8, 2021
I have been constantly impressed with how FDR has been able to get really great settlements on some of my old collections. The only thing I would suggest to make it a little better is possibly making the time to pay on account a little longer so that the payments are lower.
Thank you for your great feedback, Perry. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2021
Freedom Debt Relief has worked very well. We got two out of four credit cards paid off and everything's been negotiated. It's taken a lot of load off us and knowing we'll be out of debt in less than two years. But my sister who I got into them may say something different because she's not real happy with them right now.
Malissa, thank you for reviewing your experience. We're so happy to hear how much we have helped alleviate the stress you were experiencing. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 7, 2021
I have been treated with the most respect from all employees and kindness to help me resolve my debt issues and I appreciate that very much. So far I do feel that this is the most important decision that I have made to get my credit back on track. Thank you Freedom Debt Relief.
We appreciate you taking the time to leave us a review, Maria. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 7, 2021
They've been very good and competent. They keep me informed on where we are. I haven't had any calls from any of the debtors. It's been handled mostly by FDR. I had quite a few accounts settled. There are only three that are not settled now and everything else is in process. Normally, I get a message or an email that says they have made a settlement. "Here's what the settlement is, here's how much, if it’s 30%, 40%, 50% or 60." They lay all that detail out and ask me if it's acceptable to me. I respond back, “Yes” and then they go ahead and start processing it. I've also got a page on their website. It's my account and it shows me which ones are in process, which ones are settled, and which ones are still in open negotiations at this time.
In setting up a payment plan, I called them and I sent them a spreadsheet with the data I had. They called me back and told me that was approved, that they could help me. We set up an account and I made a deposit to that account every month from that point forward. What they do is they take any settlement fees, the settlements that have to come out and they're paying it back and managing it for me.
Working with them has taken a lot of pressure off of me on these loans, in a way, with credit card debt too. I hadn’t been getting these pressured calls from these collectors. Every day, they want me to do this and then threaten me. I'm very comfortable with their process ‘cause in another year and a half, I'll have all these debts paid off.
Maxie, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2021
Glad to get this debt out of the way, and am thankful for what lays ahead as I continue to work on my credit to be able to buy another property and build. Was a good stepping stone in my journey to get my debt under control.
Ryan, we appreciate you taking the time to leave us a review! We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2021
I was under a lot of debt and barely able to make payments. I never missed any payments before Freedom, but it was to the point that I was just paying the bills and having to reuse the credit card in order to buy food and stuff I needed. Now that I am with Freedom, I'm able to put savings and do a lot of different things. Before Freedom, I was not able to afford the food that I need. Freedom is amazing and I would 100% recommend it to everyone. The reps are super sweet and kind. They help me in any way they can.
We appreciate you taking the time to leave us a review, Katherine. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2021
Program progress had been rather slow. Participants have been very slow to recover and this has caused a very negative score for loans or other things that we wanted to apply for. We feel that we signed up to graduate sooner and many settlements are no better than if we had continued to pay the minimum ourselves. Which would have not destroyed our credit scores.
Kevin, we appreciate you taking the time to leave us a review! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 5, 2021
The experience here has been awesome. I feel like the people I have spoken to has been very helpful, professional, and I have not felt degraded at all. It seemed like a slow start at 1st but once it got started it has been nonstop. I would recommend this company to anyone!!!
We appreciate you taking the time to leave us a review, Christina. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2021
This company has helped me in so many ways. I am so much better because of them!! I can’t thank you enough. My finances are in the best shape they have ever been. I feel better about myself. From the bottom of my heart, Thank you!
We appreciate you taking the time to leave us a review, Theresa. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 5, 2021
Everything seems to have been going well with my experience with FDR. The payment plan seems flexible. We've still got two more to go. We’ve paid off four here at once. There are some downsides to it though. It ruins your credit score there for a little while because you have to let everything go bad. And if you ever have to refinance, it is a pain to go through. But we have just done the refinance and everybody tried their best and did what they could.
We appreciate you taking the time to leave us a review, Samuel. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2021
Freedom Debt Relief has delivered on their commitment they made to help me out of the devastating debt I caught myself up in years ago. I recommend Freedom Debt Relief to all of my friends and family. THANKS for helping me because my credit score is going back up again and I am almost out of debt!!!
We appreciate you taking the time to leave us a review, Mary. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2021
Always have kept me informed of what is going on with my account, no problems at all. Easy to use website and friendly staff to talk to. Doing the best job for me and would highly recommend this path to anyone who is having problems with debt
We appreciate you taking the time to leave us a review, Mark. We're elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2021
Freedom Debt Relief is helping me with my credit cards. Setting up was quick. I just only called them, they put me with a specialist, he explained to me how it worked, and he was really quick. The service was excellent. They're always in contact. They will send emails every month, checking on all the accounts and how I am doing.
Luis, we cannot tell you how elated we are to hear about your experience! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2021
I am so pleased to be working with this company. Professionalism and knowledge with the willingness to explain and help is exceptional. I would recommend this company to anyone who is strapped with debt. The legal team stays right on top with creditors and issues. Well worth the money.
Thank you, Darla, for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Nov. 4, 2021
Everyone I am working with is so helpful and patient. They do a great job of explaining everything and offer sound advice, especially in regards to the collectors calling. I am so glad I decided to take charge of my finances and dig myself out of this debt hole and very thankful that FDR is here to help me along the way.
Natasha, we cannot tell you how elated we are to hear about your experience! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 3, 2021
My experience has been great and seamless. From beginning to end they are there for the client and customer service is knowledgeable and amazing! Their client dashboard is great. It provides valuable information to help educate their clients. All around excellent.
Thank you for reviewing your experience, Jorge. We appreciate you taking the time to learn and use your dashboard, it is the best tool to keep you updated of the status of your accounts. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 3, 2021
To go from trying to keep up with multiple payments to one monthly payment has taken a lot of stress out of my life. I went from there being No Way to pay all of my bills each month to a simple one time payment. If you're looking for peace of mind, I highly recommend Freedom Debt Relief!
Debra, thank you for reviewing your experience. We are very happy to hear that you received the world-class customer service that we are so proud of. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 3, 2021
Freedom Debt Relief does a thorough job and takes care of business. Sometimes, I’m on the dashboard, but usually, I get my email from Freedom, and I know what's going on. I got my son on it a month ago.
We appreciate you taking the time to leave us a review, Rogers. We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 2, 2021
My last acct with FDR was not negotiated in a very reasonable amount of time, which made the creditors file a lawsuit, which I got knowledge of through a law firm which was soliciting me a a customer to represent in the lawsuit. Therefore, I was put in an emergency situation to find out later, that attorneys that represent FDR, would represent me only to find out for a larger amount of money and only 2 options to comply with the attorneys in making the pay off. From my understanding, I feel, this was not very fair to me as a client, since my acct was in a planned portfolio.
Hi Rhonda, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 2, 2021
Is I would recommend to anyone who wants their debt to resolve quickly. Freedom debt relief have save me lots of money. It's a relief knowing that they Take care their clients and are always there for them. That's the reason I give the 5 stars.
We appreciate you taking the time to leave us a review, Leyla. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 2, 2021
I had a lot of excess debt and knew that I neded to contact someone that I could trust to help me get paid off. They are a great group of people and you really can talk to them. Almost have my credit card debt paid off and am very satisfied. Just do as they ask of you and it really goes smooth am very glad that I contacted them.
We appreciate you taking the time to leave us a review, Joanne. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 2, 2021
Love this program, after initial phone ringing off the hook from creditors then the calls stopped. Obviously they started working with Freedom. Reduced my debt in half which was great. You have opportunity to speed up program so you can finish sooner. They always keep you informed of your progress. The dashboard is excellent with tools you can use dealing with creditors.
Thank you, Joanne, for taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 2, 2021
Freedom Debt Relief's service is great. I set the amount that I need to have taken care of and forget about it every month. They do everything for me. I get notices when they complete a settlement or they give me updates to how the settlements are going. When we were getting everything set up, I was speaking to my representative quite often. We were tailor-making my program for me, but after that, it just rolls along, like on autopilot. Consumers should look for a way to be able to get their debt managed and with Freedom to tailor their program the way they need it. A rep told me that if there was one creditor that I didn't want to add on there, I could go ahead and take them off at any time. It was really helpful.
We appreciate you taking the time to leave us a review, Neshawna. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Nov. 1, 2021
Just because the people on your end can rattle off all the information like it's a sprint, doesn't mean we can filter out the important information and make notes at the same speed. You should also consider whether the person has a clue what the info you are speeding through means.
Patricia, thank you for reviewing your experience. Our goal is always to provide the best service possible, if you ever need us to slow down, or repeat information, further explain please make us aware. If you would like us to do the welcome call again please reach out to customer service. Thank you for choosing Freedom Debt Relief.
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