Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees vary by location and range from 15% to 25%, depending on the state where the client lives and the amount of debt they enroll. Though user credit suffers in the short term, Freedom Debt Relief’s credit score impact study, which was updated in 2022, found that most customers saw credit score recovery in 36 to 45 months.
Pros & Cons
Pros
- No fees until settlement reached, authorized by client
- Has resolved over $15 billion in debt in 20-plus years
- Works with high debt amounts
- Long-term credit recovery
Cons
- Fees up to 25% of settlement amount
- Short-term impact on credit
Bottom Line
Freedom Debt Relief is a good match for those with $7,500 or more in debt. Although its fees can range up to 25% of the settlement amount, fees are only collected when a settlement is authorized and a payment is made toward that settlement.
Freedom Debt Relief Reviews
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Reviewed Sept. 15, 2023
I finally feel I can make headway and pull myself out of debt. It’s scary and the calls from creditors are constant. But. I think I made the correct decision. All around me people are lament how they have no money the day after their check. That’s how I felt. Now. I feel. I may make it. I feel bad. I will keep trying to end this mountain of debt. Thank you debt relief!!!

Hi Patti, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.
Reviewed Sept. 14, 2023
The staff are very nice. They are also courteous and knowledgeable. They always answer my questions and reassure me that everything will be taken care of. If the rep. cannot answer my questions, they will connect me with someone that can help. I have called them several times and have always been taken care of. Very professional business. Thank you for your help.

Hi Rosalinda, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Sept. 14, 2023
My experiences and response with FDR have been excellent. The personnel is extremely professional and helpful in answering my questions and resolving any issues that have come up. They have resolved many of my debt issues and continue to make arrangements with my debtors to make arrangements that are within my financial means for resolution.

Hi Duane, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed Sept. 14, 2023
Would think they go get the small accounts done first. That’s only my grief. Also why the 10.00 service fee every month. I only had 28,000 of debit but in paying 24,000 back. I think sometimes I should have just went bankrupt that would have only cost me 1,500.

Hi Mark, we are sorry to hear that you are unhappy with your progress. The 10 dollar fee is a monthly banking fee for your dedicated account, this ensure the account remains active. If you have questions about the status of your program, we encourage you to contact our customer service team.
Reviewed Sept. 14, 2023
I was in doubt even after the process was explained. I was like what if I could get a loan and pay everything out but that couldn’t happen because my debt caused my credit score to drop tremendously. I stopped question myself and began to trust the process and I have no regrets.

Hi Lakeba, it's wonderful to hear that you've had a positive experience with the program and that you have seen progress on your accounts this early on! If you have any more questions or if there's anything else you'd like to know or discuss, feel free to let us know. We are here to help!
Reviewed Sept. 14, 2023
Freedom Debt Relief only about one year ago took over the management of all my past due credit card and personal loan payments. Due to the fact that I had a accident and could not work for six months. The burden of this debt was always on my mind. They have done all the negotiations with my creditors and so far have settled more than half of my debt. For peace off mind I would recommend Freedom Debt Relief for anyone who is struggling with debt.

Hi Joseph, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed Sept. 14, 2023
I had over 25,000 in debt. One easy payment for 4 years and my debt will be paid off!!! Very easy process with very helpful staff. Thank you Freedom!!!! Debt collectors quit calling after 2 months. Debt letters easy to upload in your account. Doing everything online is so simple. With all the debt I got from Covid I was not sure how we were going to make it!!! Prices sky high and I was sinking. I could not be more grateful for this easy process. Yes it was scary at first but I felt all my stress rolling away within a week of the process..

Hi Mary, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Sept. 14, 2023
Just started but what I can say it's been a stress relief. I have a little while to go but everyone is very helpful who works there and polite. Glad I made this choice. I am excited about getting my debt resolved in a timely manner. Thank you so much Freedom Debt Relief.

Hi Cathleen, thank you for sharing your experience! Our team takes pride in providing world-class customer service to our members and it's great to hear you are happy with our service efforts!
Reviewed Sept. 14, 2023
I like what I'm seeing. My debt is going down. Keep up the good work. I Love the negotiation amounts. It looks like I'm only paying half the amount. If I could pay more it would go faster. One free payment a month would be a great incentive even if it's only $5. Hopefully I will be done soon.

Hi Tracy, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
Reviewed Sept. 14, 2023
The customer service is excellent but I haven't been happy lately with Freedom Debt Relief. They should not give somebody a graduation date then give them 10 months later. I live on a fixed income, and I thought this year was gonna be it. But then they tell me it's going to be 10 more months. It was like a slap in the face. They said it's because of an account that they're paying off.

Hi Margaret, an account specialist will be reaching out to review your account.
Reviewed Sept. 13, 2023
I have been very pleased with Freedom Debt Relief They have been excellent in every way. I especially appreciate the kind and courteous, helpfulness every time I call for help. I'm not very computer literate and have only a tablet to work with, but you kind folks have helped me to work around that.

Hi Harley, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Sept. 13, 2023
Love the customer service, every person that I have talk to is very knowledgeable and super friendly. Easy process and always getting updates on the status of my accounts. I am able to log into the Freedom website at any time and it is easy to navigate it. Thank you all the great customer service you always provide. I definitely recommend Freedom Debt Relief to all my family and friends.
Lorena

Hi Lorena, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Sept. 13, 2023
I am so happy to be part of this Experience, having a lot of credit cards and not be able to pay them all in time it was giving me headaches, depression, and I have been happy with myself. But once I started this program, I was relief that I could send monthly, and all my credit cards will be taken care of little by little. I recommend it to anybody with lots of respect. Thank you so much.

Hi Sandra, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Sept. 13, 2023
So far I have had a lot of debt settlements and I could not be more pleased, been so long since I have had this much peace of mind. I would definitely recommend FDR to my family and friends so that the debt they have gotten into can be handled without all the legal of bankruptcy.

Hi Gary, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Sept. 13, 2023
A sense of relief that Freedom debt has taken over and has helped out. Always there to talk to if you need help even if you can’t make a payment they are there to help out. Very professional. They got my credit card debt down quite a bit and always let me know new updates with everything.

Hi Dawn, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Sept. 13, 2023
Obtaining settlements comes at an exorbitant cost. I am currently paying almost half of what I pay towards my credit cards, in fees each month. Although it is better than the alternative, my initial statement promised that I would be debt-free in 3 years. However, they have now extended the timeline to 6 years without any reduction in my debt.

Hi Kimberly, an account specialist will be reaching out to address the status of your program.
Reviewed Sept. 13, 2023
Freedom Debt has provided me with respect and excellent service during the process of resolving my debt. This experience was certainly joyable! I will highly recommend others to take the opportunity and speak to a Freedom Debt representative and experience the great opportunity and items they have available and affordable for your needs. Thank you for all your assistance through this process...

Hi George, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Sept. 13, 2023
My advisor walked me through everything. It was so easy and he put my mind at ease. I also get updates and the site is easy to navigate. They are there when I have questions. The knowledge of my advisor is wonderful. The site shows my payments. I do automatic withdrawals from my bank.

Hi Lori, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Sept. 13, 2023
I can honestly say it’s the best decision I made. I took back my life and got on track with all my debt. Looking forward to a great future without all this debt hanging over my head! Thank you Freedom Debt Relief. You helped me get it all on track

Hi Diane, thank you for reviewing your experience with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Sept. 13, 2023
Everything is different from what's happening right now. Before, they said I’m gonna easily finish this in just a couple of years. So, I accepted it. But right now, I’m not yet finished. But I heard that I’m gonna be finished next year. Before, I needed to check every time some of my problems with my card. Now that I went to Freedom Debt, I don't think too much because I'm paying just one payment for all those problems that I had before.

Hi Oscar, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Sept. 13, 2023
Very professional and helpful. Very informative and assisted me well with my inquiries with the plan and process of this relief opportunity and option. I will most likely share my experience so far with my family and friends. Thank you. This is great for anyone in need for financial debt assistance.

Hi Dorian, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.
Reviewed Sept. 12, 2023
FDR has been exceptional in all their communications with me. I would recommend this service for all who find themselves in a tough situation. They have been informative, sincere, respectful all throughout the process. It has truly allowed me to have a fresh start in life. Thank you for all you do.

Hi Linda, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 12, 2023
I see absolutely no progress. A lot happier with the last program I was in. Seems like quick to take my payment with no outcome. Very disappointing. I have contacted with my concerns and nothing was done. No one helped. I have all my stuff going to collections and I getting horrible phone calls and letters. Last place I was with made all the calls. Didn’t have this problem at all with them.

Hi Alana, thank you for bringing this to our attention. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
Reviewed Sept. 12, 2023
The reps were always helpful and I was impressed with how they got everything together. They figured everything out, like how much you would owe, and gave an estimated graduation date, what you could afford. They just tell you not to skip any payments if you can because they try to stick to it and if you miss a payment or decrease your amount, it could set your graduation date back. If you can’t make a payment, you just call and let them know, and they will move it to the next month. The more you pay, the faster it will go. But Freedom never pressured me.
When I called, I didn't wait long at all, sometimes not at all, to get in touch with them. If I had questions, I could either call the 1-800 number or chat with them online. And they would direct me to the right person if they couldn't solve the problem. It was a great experience and a smooth process with Freedom. I don't get harassed by the credit card companies calling. Working with Freedom impacted my life in a positive way. They help you get your debt reduced.

Hi April, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Sept. 11, 2023
If any there really cares, FDR screwed me. They screwed my credit. But mostly, they screwed me out of over $10,000 that they wouldn't adjust. Look at Discover on my profile, FDR LIED and said they saved me 70% on this account. That is a LIE! They are claiming they saved me $15,500 on this account and that is not true. I paid $15,800 towards this Discover account and I still owe $11,286. I let FDR handle my $26,800 debt to Discover, they could NOT save me any money and then added $5,600 fee for their hard work. Now I owe over $32,000 to Discover! First FDR said they would not charge me a fee if they could not save me money on an account. Then they recently reneged on that promise and charged me $5600 instead. But FDR still claims they saved me 70%! How can you lie and say that?! But I have all the paperwork and screenshots to prove it.
I have called several times and FDR will not help me or adjust this amount. I will NEVER recommend FDR and I am making my screenshots and proof public so other people considering them will use someone else. They have no heart, customer service has no power to help when you call, and they don't notify a supervisor to see if something can be done. FDR greed is sickening. I put in $51,000 of debt to be helped and at the end, I will have paid FDR over $62,000 for their (help?). What they are doing to me and lying about the "savings percentage" is fraudulent. They will use my account to reel in other debtors who think FDR will be their savior. Not True....FDR are Greedy Fraudulent Liars!

Hi Richard, an account specialist will be reaching out to address your savings and the status of your account.
Reviewed Sept. 11, 2023
When I made this agreement I was at work and was unaware of exactly how this worked. I know in time this is going to help me but in the meantime not paying on the accounts that I was on top of and was told not to pay on is causing me stress.

Hi Elicia, we want to ensure that you have all of the necessary information to continue in your program. An account specialist will be reaching out to go over any questions or concerns you hay have.
Reviewed Sept. 11, 2023
Yes, so far. I am still worried about dealing with creditors. But you have explained how to do that. Hopefully I can get passed this. I like that you keep me informed on everything. I have referred 2 friends to you. I can't wait to see this progress. I hope I can make additional payments to speed things up.

Hi Sandra, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Sept. 11, 2023
When I was signed up initially, I was not cautioned that my payment was going to go up. But it went up by $50 a month. When asked about this, I was given lame excuses. They should be more straightforward with their description and be accountable when they are held accountable.

Hi Leif, we never change a monthly deposit without client authorization. If you added an account to your program via your dashboard or with one of our agents, that may have caused the increase. The only other way is if you call customer service to change your deposit amount, or made those changes via your dashboard. An account specialist will be reaching out to address what changes were made to cause the increase.
Reviewed Sept. 11, 2023
Should have done this earlier, my anxiety level is at zero since I enrolled with Freedom. They gave me peace of mind and I would highly recommend them. Get off the fence and join them. I did and wish I've done it sooner. So if you want to take your life back, give them a call, they are easy to talk to and they will steer you in the right direction.

Hi Irene, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Sept. 10, 2023
I've only just begun my experience with Freedom Debt Relief. How the process and experience going forward remains to be seen. My initial interaction has been very positive and relieving as a way out of debt. I found myself in with limited income, resources and time to secure things while dealing with ongoing health matters. I hope the rest of my business with FDR is equally as positive.

Hi Karen, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed Sept. 10, 2023
Quick response. Provides great info. Can reach them via email. Also have a contact person. They were reassuring. I just started with the program, most likely to have more info to discuss as I continue with the program. Cannot provide more info at this time. Thank you, thank you, thank you.

Hi Elizabeth, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Sept. 10, 2023
The representative I spoke to was easy to understand, was straight forward, and clearly spoke when explaining how things work, and what to expect from the start. Overall currently, I am happy with my decision and am anxious to see improvement. At the moment it is still too early to know for certain how well things will go. But I do have confidence the correct decision was made.

Hi Alexander, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Sept. 9, 2023
Agents have been very helpful and caring. When you have always had an excellent credit and illness brings a feeling of hopelessness. FDR has given me a light at the end of the tunnel. So to speak, l now can sleep at night knowing my debts are being paid. I can still get my credit rating back up to where it should be.

Hi Albert, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Sept. 9, 2023
This company has been extremely excellent. Customer service has been great in helping me understand any questions I might have. I cannot say any bad about this company. If you need debt relief go to this company for help. They are great. I had a relief taken off of me.

Hi Catherine, we are glad to hear that you've had such a positive experience with the company! It's wonderful to know that our customer service has been helpful and that you've been able to find relief through our service. If you have any further questions or if there's anything else I can assist you with, feel free to let us know!
Reviewed Sept. 9, 2023
I will advise anyone if they are in deep debt to call: Freedom Debt Relief. Your services has been excellent. Thank you all. I didn’t want to do it at first. My only regret is that I was sorry it took me so long. I was afraid that it was some kind of a scam. I’m so glad that I enrolled in your program. Once again thank you. God’s Blessings Be Upon each of you and your family today, tomorrow, and always.

Hi Mary, thank you for giving us the opportunity to earn your trust! We are very happy to hear that we have been ale to bring you the relief that you needed!
Reviewed Sept. 9, 2023
We were very nervous, but all is going very well. Nice team that answers every call quickly and professionally. Leaves us feeling good about decision every time we talk. This can be a scary move to make with our credit but we feel confident we did the right thing. Thank you!

Hi Melody, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2023
Freedom has helped me improve my credit and loved the updates I received to know where I stood. The amount of money I deposited helped me keep on track and help lower my payments through negotiating with my creditors. The best part I did not have to do it. Their staff did all the great negotiating. Thank you.

Hi Amy, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Sept. 9, 2023
I didn’t want to use a debt settlement program! But things got to a point where I had no choice. I called and spoke to Marco, and I explained that it would have to be an all-or-nothing situation. See, I had called several other debt settlement companies and they all had a few creditors on my list that they didn’t work with. However, Marco assured me that they would be able to work with all of my creditors as long as the debt was unsecured. I’m happy to say that the process was easy and fast. I’m on my way to being debt-free in a few years.

Hi Glori, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Sept. 8, 2023
Getting things done in a respectful time I have 2 more accounts to have taken care of. Can’t wait to be debt free. I will never go in debt like that again. You never know when things can go bad and you no longer have a job. My stress level was through the roof

Hi Billie, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Sept. 8, 2023
I am extremely happy about this program. You are doing exactly what you said you would do. And I realize with negotiating with fewer payments on paying off one of my debts then you can add more money to another debt. If anyone needs help with their debt I highly recommend Freedom Debt Relief. I wouldn’t bother wasting your time with any other company.

Hi Connie, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Sept. 8, 2023
I'm only getting started with FDR. If I have had any questions I have always received a callback. My questions were answered to my understanding and Mr. ** did not try and rush through the explanation. I'm very pleased so far. I was afraid to try something like this but am glad I did. I still get the phone calls but I tell them I will get them paid. Thank goodness for this company. If you are like me and wondering if you should try debt consolidation then by all means contact Freedom Debt Relief. My husband and I are so glad we did.

Hi Donna, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with our agent and that he was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Sept. 8, 2023
It's amazing. That's all I can say. Amazing experience with Freedom. Now I'm free from all of my debts and my credit score starting to be back in normal again. It's awesome!!! So you won't regret. I really recommend that to anyone's out there who was struggling like me. Wowww. It's really a life changing. Thanks.

Hi Ruth, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Reviewed Sept. 8, 2023
I was spinning my wheels trying to pay down my credit cards. Making payments only for the interest to just negate that month after month. Freedom debt has helped me settle this all in about 4 years. I'm at the end of this and it feels really good to have it behind me.

Hi Cheryl, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Sept. 8, 2023
In the beginning stages, but very fair & truthful. Great customer service. They take the time to listen, doesn't just seem scripted. No one has been rude or judgemental. They talk to you truthfully and explain in great detail what will be happening and what will be going on. I do not foresee anything changing, except getting out of debt!

Hi Lisa, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Sept. 7, 2023
My representative was professional, knowledgeable and showed good problem solving skills. I just signed up, I will have to follow up once my negotiations get rolling. So far no complaints. If they can do all that's promised I will be very pleased. Medical, travel for medical and living away expenses just took all the wind from our sails. This is a good start towards getting the wind replaced. Very grateful for opportunity.

Welcome to the Freedom family, Terina! We look forward to exceeding your expectations and cannot wait to earn your feedback!
Reviewed Sept. 7, 2023
Thanks to Freedom Debt Relief I have been able to refinance and consolidate my debt and begin the process of becoming financially stable and sound. I am extremely grateful for their program and their amazing employees. They are empathetic, kind, hardworking, and willing to work with so many different people and situations. If you are struggling with paying off debt or working with debt collectors, consider giving Freedom Debt Relief a call.

Hi Allia, we are very excited to receive your feedback! We enjoy bringing relief to our clients as their accounts are being resolved! We are very excited to see your results!

Reviewed Sept. 7, 2023
Your kind help and quick responses plus notifications as to how to reach my goals with Freedom Debt Relief has been life changing. You have helped me be to organize and reduce my debts and stress which has been a blessing. Your staff has been kind, patient and professional. Thank you!!!

Linda, thank you for taking the time to share your experience. It warms our hear to hear about the impact that we have made for our clients.
Reviewed Sept. 7, 2023
They helped me with my questions and was very helpful and answered everything that I needed. I understand that I can call them if I need them on any questions.. I like this Company. The company is very good about explaining things to you.. Can't wait for us to get started with this. Hope we can work good together. Just want to thank you so much.

Hi Nancy, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Sept. 7, 2023
Good. Not something I would want to do again. Although I am the one at fault here I feel like I have been chastised enough already. I'm all out of words today. Helpful people. Some were a little crabby but I am sure they get yelled at also I don't know what to do.

Hi Sharon, we are sorry to hear that the enrollment process was so draining for you. We want to ensure that you continue your program comfortably. An account specialist will be reaching out to address your concerns.
Reviewed Sept. 7, 2023
The customer service and concerns. The customer service department is always ready to answer all of my questions. They prompt and accurate. They always return my telephone calls and are polite when I call. I will recommend others to the company for their debt release. The customer service and concerns. The customer service department is always ready to answer all of my questions. They prompt and accurate. They always return my telephone calls and are polite when I call.

Hi Althea, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Sept. 6, 2023
In my first month, I had roughly 300 pulled from my account and put into my dedicated account. They made 1 $15 dollar payment to one singular account but kept almost $240 just for their settlement fee. This was not explained me during my almost 2 hour initial call. I never would have signed up for the program if I knew that they were going to keep 25% OF MY MONEY! Every month it estimated that they were going to be keeping $200+ just for their fees! Do not use this company. It is a rip off! When I called to cancel I was spoken to like I was making a huge mistake by canceling. I am already living paycheck to paycheck and I am not going to give someone $200 or more a month to pay another company $15 a month.

Hi Carolyn, we discuss our set fee percentage for our service during enrollment, during the welcome call, and when you authorize a settlement we disclose the settlement fee associated with that account. The settlement fee is broken down into small payments, we make sure that the settlement fee payments do not interrupt the settlement itself. We are terribly sorry to hear that you feel this way, an account specialist will be reaching out to address your concerns.
Reviewed Sept. 6, 2023
I've been a little sick so I haven't been able to check my account but it looks like Debt Relief is getting more than my debts are, I thought the list would start getting smaller faster than it has so far, I sure hope things start getting caught up pretty quick.

Hi Tim, we would love the opportunity to discuss with you how your funds are being distributed. We encourage you to contact our customer service team to help guide you through your concerns.
Reviewed Sept. 6, 2023
One out of six accounts in two months. If you can you can negotiate deals with the creditors every two to three months I would be very happy. We will see what happens until then. I wish you good luck with them and keep me posted. I know you can get this done

Hi Gene, congrats on the first settlement! We hope we can continue to meet your expectations! Our goal is to settle accounts as quickly as we can, while obtaining the best savings for you, but we do need to accumulate funds to support our negotiations!
Reviewed Sept. 6, 2023
They're taking care of business fast and efficiently. I already have two settlements. They're exceeding my expectations. I'm so glad I found this debt management plan. They accepted all of my payday cash advances, personal loan, credit card debts except I kept two credit cards, Thank You Freedom Debt Relief. I couldn't do it without you.

Hi Timothy, thank you for sharing your experience with us! We are very excited to have you on board! We cannot wait to see you succeed in our program!
Reviewed Sept. 6, 2023
FDR is helping me get debt relief by working with creditors and negotiating a payoff. They are working with each creditor and working out what would be a payoff while collecting my agreed upon monthly deduction. The plan is workable for me and I hope to be debt free in about 1.5 years.

Hi Shirley, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Sept. 6, 2023
I came to them for help after I got caught up in a whirlwind of debt and after I called the credit card company to help me. Freedom Debt Relief helped me settle my debt in a manageable way. I would recommend them to all people struggling out there and trying to get out from the high interest rates.

Hi Teresa, it's great to hear that you had a positive experience with us and that we were able to help you manage your debt effectively. If you have any questions or need further advice on managing your account, please feel free to ask!
Reviewed Sept. 6, 2023
I am pleased as of today although I have only made 1 payment and nothing has been settled as of yet! I do not think I will be disappointed from the amount of correspondence I have encountered with this company. This has been a troubling time and I feel like it will be taken care of in a fashionable manner.

Hi Drew, thank you for placing your trust in us, it is your confidence in us that encourages us to work hard on your behalf! Please let us know how we can continue to support you! Welcome to the team!
Reviewed Sept. 6, 2023
I was a little scared to go ahead with the plan from FDR, but after talking with the representative and hearing the benefits of using the program, I decided it was my best recourse at this time. The worst part is the stopping of payments and thus the imminent phone calls from creditors wanting their money.

Hi Lillian, thank you so much for sharing your experience with us. We totally agree that those phone calls can be really tough and we are so thankful that you have seen your hard work and commitment to the program pay off!
Reviewed Sept. 5, 2023
Great service! Why do you do this? This part is really frustrating and nerve-racking!! Your service was great, and fast. I will recommend your service to family and friends. Please try to understand, it is hard to write and explain your company's policy. Thank you, Evangeline **.

Hi Evangeline, thank you for taking the time to share you review and feedback with us.
Reviewed Sept. 5, 2023
So far Freedom Debt Relief program have been very good and fair with no judgment taking care of me with my debts problem. I feeling stressed free, I still have a long way to go, now I learning how to budget without using credit cards and going beyond my means.

Hi Caroline, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed Sept. 5, 2023
Easy and informative. Appreciate the videos and explanation of the process. Making sure the negotiation take place and is reasonable. Takes a lot of stress off of me, and the guidance to stay debt free. I would recommend this to anyone who truly want to be debt free. It will take patience and time, but I'm truly baking on the end results.

Hi Suzette, thank you so much for sharing this feedback with us. It makes us very happy to hear that our resources have been useful for you! Your recommendation means the world to us, thank you very much for allowing us the honor of working with you!
Reviewed Sept. 5, 2023
Yes, I would recommend FDR to a friend. So far they are doing everything they can to help me. They just got my first debt resolved and that feels wonderful. I know we are on the right track to resolving all my debts and that will be such a relief. I could not do it without their help.

Hi Wilma, congratulations on your first settlement! We are so excited to see you succeed!
Reviewed Sept. 5, 2023
Calling these people was one of the best things I’ve ever done. They were very friendly understood everything that I said, and more than willing to help me out. They were very professional, experienced, and knew what they were talking about. I recommend this company to anyone who needs this kind of help. Sincerely Carla **

Hi Carla, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Sept. 5, 2023
Thank God I found Freedom Debt Relief (FDR) to knock down my debt. I chose FDR because it has the highest rating for debt consolidation. At first, I thought a debt consolidation company was a fraud. They only want my money. I contacted FDR and got the estimate, but I was too afraid to make a decision. Finally, after my debt was going nowhere and getting worse, I called and agreed to sign up FDR as my debt consolidation company to take care of my debt. From day one up to this day, FDR has been there for me to help whenever I need assistance. Especially, how to handle the creditors. Patiently, they explain to me things that I do not understand.

Hi Maria, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Sept. 4, 2023
In each instance that I called to speak with a representative, I got professional service from every individual I spoken to. I was nervous to take this step but your courteous employees made me feel much more confident in my decision. Thank you. I would highly recommend Freedom Debt Relief for their exceptional customer service & expertise.

Hi Suzanne, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed Sept. 4, 2023
The representative was totally adamant at getting me approved, no matter what she stayed on the phone with me. Very professional and courteous. She explained everything in detail and allowed me to ask her questions pertaining to things I didn’t understand, very patient. She took my best interest at heart, keep up the great work. I would totally recommend a family member or friend.

Hi Marlene, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Sept. 4, 2023
I was nervous about doing this because even though I could not afford to pay off my credit cards I paid them with now I’m getting calls so I’m thinking I have made the wrong decision. But I call FDR I they assured me that I’m making a good decision. So now I’m moving forward with taking care of my credit cards debt.

Hi Jeanette, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Original Review: Sept. 4, 2023
They have answered any questions I had. They had good levels of communication with me. I couldn't ask for a better experience. Customer service is friendly and knowledgeable. And if you email them they are quick to respond d as well. They also respond in a timely fashion when using your dashboard.

Hi Alvin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Sept. 3, 2023
One credit card resolved and paid, three more credit cards to be resolved. It’s a very satisfying feeling. As of now, I feel an easing of the pressure caused by my prior monthly payments to various credit cards. This relief is due to the assistance of Freedom Debt Relief. They are excellent in what they advised and what they proposed to do to help me. Thank you for your help, Freedom Debt Relief and my gratitude to Vince.

Hi Ester, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Reviewed Sept. 2, 2023
Getting into debt over your head is really stressful. I had it all under control until I didn't. I am grateful this service exists. Rather than take out another loan (that may or may not pay off all your credit debt), this is a viable option. It takes a little longer but it feels better because the deposits into my account for payoffs are do-able. Thank you.

Hi Jeannie, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Sept. 2, 2023
I put descriptions of my debt and I keep inquiring about a specific one and I keep reminding them about it and they blew me off. They got me enrolled and they didn’t add or check on that inquiry. Once they got me enrolled never heard from them again. They didn’t tell me if they can’t nor why or anything about it.

Hi William, and account specialist will be reaching out to address your concerns.
Reviewed Sept. 2, 2023
So far so good. This company is living up to there expectations. They seem to be communicating with creditors and advising them of my situation. Also everyone I called them they answer all my questions professionally. I am glad I was able to find this company. I couldn’t be happier. I will definitely refer them to all my friends and family.

Hi Pedro, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Sept. 2, 2023
I have been going through a rough journey and I do believe with the help of Freedom Relief I will get the much needed help I needed. No one else was able to explain things to me as the kind agents at freedom relief. I wish I would have done this sooner!

Hi Diana, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Sept. 1, 2023
I have just started with the debt relief program, but I will say that the person who got me signed up was knowledgeable and direct. I felt very comfortable with her handling everything. I appreciated how she handled it, and she was so thorough that I understood all the different steps to resolve my debt.

Hi Christine, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2023
I would recommend this company to a friend they assisted me in the past and I was well please. I hope to receive the same kind of service this time around. I will be looking for the same kind of service. They are an efficient company in the way they do business.

Hi Arthur, it's great to hear that you have a positive outlook and experience with us so far. Professionalism, honesty, and genuine concern are certainly important factors when dealing with debt relief services. Thank you for choosing us!
Reviewed Sept. 1, 2023
Freedom has given me so much stress relief and has allowed me to feel like everything will be ok. They were helpful and kind and supportive. They explained everything in a professional and timely manner. Even though I was scared of the process they went over everything to make sure I understood what I was doing and signing.

Hi Victoria, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Sept. 1, 2023
The reps I spoke with did a great job explaining everything to me. I was hesitant and worried about the whole thing but they were really good with answering all of my questions with patience. I felt a whole lot better and was happy with my decision to use your services.

Hi Stacy, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 1, 2023
I am very satisfied so far. I have not been program but for a short time and your reps, have been very helpful. Haley is very helpful and treats her clients with respect. I cannot say anymore until we proceed, then I will know more. As of right now I would recommend Freedom to others in need. If your debts got you down call Freedom.

Hi Jim, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Sept. 1, 2023
I'm very pleased so far with what they have done. I thought the debt would not go away. I'm looking forward to a debt free life, so I can retire without worrying about paying my debt. I always see the commercial but wasn't sure how it works, but I glad I call to find out very good program.

Hi Brenda, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Aug. 31, 2023
When I contacted FDR I was skeptical at first but after listening to how the program works and the benefits, I signed up. I feelings good to see my credit card debt program is working already. The customer service rep was very polite and helpful. If you have any doubts about the program don't hesitate to call. You will not regret it.

Hi Kenneth, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Reviewed Aug. 31, 2023
Freedom Debt Relief was great on getting everything setup and taken care of in a timely manner... Customer service was very good, prompt and helpful... They got the creditors off my back which was a big stress relief.. I would definitely recommend them if you're trying to resolve your debts.

Hi Jon, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Aug. 31, 2023
I could not keep up after a personal matter came out of nowhere. I did not want anyone to know and I was embarrassed. Was not able to reach out to family. Awesome customer service and they were able to answer all my questions. I had a few concerns and the representative was amazing. Everyone that I have talked to has been great.

Haydee, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Reviewed Aug. 31, 2023
5 accounts to be resolve. I appreciate the assistance in getting this done. I will definitely be able to get back to a normal life. Can't wait to be able to do that so that I can enjoy life without worrying. I really do appreciate the help with this matter.

Hi Cindy, it's great to hear that you've had a positive experience with us so far! Obtaining the best savings across all of our client accounts is our #1 goal!
Reviewed Aug. 31, 2023
I would highly recommend Freedom Debt Relief. The only issue I have ever had has been response to email/info sent and not getting a response back. If there was a more direct timely response to questions or info from creditor emails forwarded that would make all the difference in the world. Everything else has been exceptional.

Hi Randy, it's wonderful to hear that you're having such a positive experience with us! Managing and resolving debt can be a challenging process, so it's great to know that we've been able to make it easier for you. Thank you for sharing your positive experience with others who might be facing similar debt issues.
Reviewed Aug. 31, 2023
I was having trouble with my finances due to the greediness of a major auto industry dealership and bank and they weren’t going to work with me. Freedom gave me the knowledge, time to figure out my issue and do what I needed to do to make my decisions for myself and keep my financial independence.

Hi Gerald, thank you so much for sharing your experience with our team! We are so thankful that you chose us.
Reviewed Aug. 30, 2023
This program has taken a weight off our shoulders, we are no longer cringing every time the phone rings. We can't thank you enough for everything you've done for us. We are now able to move forward with our lives. Again Thank You! We would definitely recommend this to our family and friends, or anyone else that is struggling as we were. They definitely lived up to our expectations and then some and we couldn't of asked for better people to work with and grow as turned a new chapter in our life.

Hi James! It's wonderful to hear that you're finding the entire process with us to be positive and that our staff members have been friendly and supportive. Feeling at ease and having the confidence that your debt is being handled professionally and promptly is our goal!
Reviewed Aug. 30, 2023
I have been calling every week for about a month to get help logging into my client dashboard. When I go to log in it states that no account has been set up for this email, but then when I try to set it up again it says there is already a user with that email. I have a right to be able to log in to my dashboard. When I call they say that they are putting in a help desk ticket, but no one gets back with me or tries to answer the help desk tickets. This is getting ridiculous and I’m about ready to switch to another debt relief company that will let me log into my account.

Hi Lisa, we are sorry about the inconvenience with your dashboard login. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 30, 2023
We have settled with one of the creditors so far. I have asked for you to contact the other creditors, but it has not been done yet. They have heard from me and I have sent them information that has been provided for me but this has not stopped the calls.

Hi Joseph, thank you for trusting the process! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Aug. 30, 2023
Everything has been wonderful. It has been flexible as well as informative. The program has given me a peace of mind as well as a plan to be debt free. If you keep up with the requests and follow the steps it is very easy to do. Keep involved and your program will definitely pay dividends.

Hi Mark, this is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Aug. 30, 2023
So far so good. I’ve made my payments and my first account is now paid off. The people that I’ve dealt with at Freedom Debt Relief have been great, they’re courteous, polite understanding and really make it so I can understand what’s going on with my accounts and how to deal with the calls.

Hi Christopher, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Aug. 30, 2023
I’m so glad I joined the FDR, I was able to sleep better and it also lessened my anxiety. The dashboard was also a great help. I do wish I could have communicated more with customer service, I had to call them versus them calling and checking on me. Overall it works for me and yes I would tell someone about my experience.

Hi Victoria, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 30, 2023
When I call with questions half of the time the person who answers has an accent so thick I am unable to understand them. Very very frustrating. A person would think it would be advantages to a company to provide clear and concise help to customers. Mind you it is not every time but a good 50% of the time.

Daniel, we sincerely apologize for any frustration you've encountered due to difficulties in understanding our representatives. You can always contact us via email to avoid any further inconveniences.
Reviewed Aug. 29, 2023
Very professional and helpful! Love the quick follow-ups. I would highly recommend them. The team has been very friendly and prompt. It was such an easy process me and that was because of the great team working diligent in resolving my credit needs. Overall, I'm very pleased thus far and I look forward to becoming debt free!

Wow, hi Minta! Reading your review totally made our day, ! Thank you so much for taking the time to share your experience and for trusting us to support you! Keep up the great work!
Reviewed Aug. 29, 2023
They are a good company to be with. They are helping me out when I need help. I couldn't do this without them. They are making it easier to deal with creditors. Thank you Freedom Debt Relief for all your help. I love the way you describe the services.

Vernon, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
Reviewed Aug. 29, 2023
When is my case going to start? I need more information, what do you need t from me to get this going? So far two weeks into the program, nothing is happening! Will someone respond me please.

Hi Milena, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 29, 2023
So far they have been letting me know all the great things I have in stored and they are here to serve me better with the results of all my debts. Also if the service is good I have a few good friends that I was to come aboard and get the help they need.

Hello Fred, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Aug. 29, 2023
My sister told me about Freedom Debt and I wish I would have done it sooner. Very easy and now I am not worried about the bills anymore and what could happen. Freedom debt is the perfect name for achieving true freedom from debt. I can’t wait until achieve total Freedom.

Hi Karen, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Aug. 28, 2023
I’m very pleased and excited moving forward with my debt consolidation. The staff is very hands on and professional. I’m so glad that I chose FDR. Trust me you will not disappointed, I work nights and I don’t wake up until late. It didn’t slow down FDR not one bit!!

Hello John, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Aug. 28, 2023
Easy to make payments and communicate with FDR. They are just a phone call away and the agents are kind, smart, patient and they explain everything and answer every question I have ever asked. I would recommend this program to anyone. My budget is much easier to manage and I can breathe easier because I am on a fixed income and this makes it much more convenient to pay my bills.

Hi Gwendolyn, it's heartwarming to hear that you have had such a positive experience with us and that we have made such a positive impact on your life. Thank you for choosing us!
Reviewed Aug. 28, 2023
It started out great but a year later I am in more debt than I was with 7 years of payment. When I saw the advertisement it said they could help with lowering your debt without a loan and I thought that was great but now I am on a loan with more money to pay back although two of my debts were removed.

Hi Donna, we will be reaching out to address your complaint.
Reviewed Aug. 28, 2023
Easy to work with and does very good job explaining the process. Customer service has been good to deal with and keeps you informed within steps along the way. It feels great to get credit paid down and get out of debt. I would recommend this to program To other people.

Hi Cory, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 28, 2023
Freedom was fast at relieving my debt. I made on time payments that got me qualified for a loan. The help and service they provided took the stress off my shoulders. I also saved $4k. I can’t thank you enough for the amazing staff and support you all provided. I definitely would recommend to anyone that is having trouble and are unsure of where to go. This is the time and place. I’d start as soon as you can.

Hi Marshall, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed Aug. 28, 2023
I have not had very much experience with the program. Everything so far has been very good. I have sent you another set of pictures of bills that I have. I hope you can see what you need out of them. If there are any questions or concerns about the bills please do not hesitate to contact me. My phone number is **.

Hi Terrie, we encourage you to check in with customer service 48 hours after sending any documents via email. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Reviewed Aug. 28, 2023
I have seen these ads countless times, and wonder if this is true. What I can tell is true at this point in our Debt Relief Journey is peace of mind. We are walking a journey to improve ourselves through better management of our money and of our credit score and that has given us peace of mind.

Hi Scott, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 28, 2023
Thus far, my experience with FDR has been great. They have kept me informed every step of the way and have been there to answer every question I have had. Highly recommend them to anyone seeking help with high debt. The initial contact with FDR was especially outstanding in that they worked with me in my initial application done in a very speedy but efficient manner.

Hi Joseph, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Aug. 27, 2023
Reasonable response time to most inquires. Kept apprised of changes and/or settlements reached. Direct questions asked regarding concerns are not being addressed other than in a general noncommital way which is of concern. Would prefer to have someone give a direct and honest answer to my questions as they are important to me and have no negative outcome on FDR. To ignore my concerns to understand certain processes should be a top, priority with any company.

Hi Judith, we are sorry to hear you feel this way, we never want our clients to feel like we are ignoring their concerns. We are here to help and address your concerns and requests within reason. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 27, 2023
They have been working with us and very professional from the 1st time we talked on the phone. Hey had our 1st settlement very fast. I know they will be there to help us 24/7. It was so easy to get started. Am looking forward to being debt free soon. Thank you all.

Sandra, thank you for trusting the process and congratulations on your first settlement! We know it can feel slow at first but we want to thank you for staying consistent and sharing your journey with us. Keep up the great work!
Reviewed Aug. 27, 2023
Everyone is so friendly and knowledgeable about the program and is easy to contact about questions. Got set up on monthly payments that I can afford and saved over 10,000.00 in debt. I won’t have to worry about losing my house and living paycheck to paycheck anymore. My kids can have more of a life they deserve and me and my wife hasn’t been this happy in years. I love the videos on the website that tells you what to expect and what to do so there is no stress. I also like all the real reviews on people’s experiences so I know what to expect.

Derek, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Aug. 27, 2023
Excellent service in debt resolution and a great helping hand in resolution of my debt. Excellent customer service and very professional in their work. I'm very satisfied with them and the day is not far away that they will bring my debts to zero and make me debt free.

Hi Irfan, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Aug. 27, 2023
I'm very happy to have worked with FDR. It's going to help with my debt and getting my credit score back on track. I have appreciated being able to use my client dashboard. Customer service agents have been very cooperative in handling problems for me, and resolved it in good time.

Kathleen!Thank you so much for taking the time to share your experience and for trusting us to support you! Keep up the great work!
Reviewed Aug. 26, 2023
Thanks Freedom Debt Relief! I struggled to figure out what to do with my extensive credit card debt that was hindering us in our day to day financial requirements. After 6 months 1/4 of my debt is now paid off. The remaining 3/4 will possibly be paid off in the next 18 months! It just feels good to get this under control. Couldn’t have done it without you and your professional guidance. It feels like I have a special friend behind the scenes to take away my many worries on how to pay back what I owe and save face at the same time. Thank you for coming to my rescue, helping me set up a plan that works very well, is private and confidential, and allows me to experience what financial freedom! feels like one step at a time and hopefully will help me avoid the same problems that caused me my over-spending in the first place! Thanks again, Freedom Debt Relief! You’re the best!

Hi Thomas, thank you so much for taking the time to review your experience! We are so happy to hear that you felt supported - that is always our goal!
Reviewed Aug. 26, 2023
So far it's been great. Everyone is very friendly and shows concern. I really am grateful for all they do. I would definitely recommend them to others that may be going through a similar situations. This have taken a lot of stress from me. I feel like I breathe better not having to worry over this anymore.

Hi Alberta, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Reviewed Aug. 26, 2023
I have received excellent service so far and I am looking forward to having my account settled. I appreciate the follow-up and the notifications. Everyone has been professional and the website is easy to use. I would like to complete another review after my first account is settled. So far great response time and notifications.

Hi Kathleen, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Aug. 26, 2023
It's a peace of mind when they explain you the process to consolidate all your debt with an affordable payment. They will help you through the process and if you have any concerns. It's only a phone away for them to assist you. It's an easy way to stay debt free.

Hello Jose, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
Reviewed Aug. 26, 2023
You pride yourself on lowering the amount of the settlement but the fees that you charge make the discount minimal. Length of time, etc makes it difficult to be excited about the program. I don't know if this is worth it for me. My creditors keep calling me over and over again.

Thank you for your review, Georgia. We understand the fees of our program can be unappealing, but we do want to reiterate that those fees paired with the convenience of our services can actually save you so much time, hassles, AND money in the long run. An account specialist will be reaching out to address your concerns.
Reviewed Aug. 26, 2023
The people working at FDR are always polite and understanding of the situation. They are knowledgeable and helpful when I call. They give me good advice regarding the phone calls I receive. Their calm demeanor and sincerity can put my mind at ease. Their commitment to the program encourages me to do the same.

Hi Elaine, it's wonderful to hear that our team has been so supportive and helpful throughout your journey to financial recovery. Please let us know how we can continue to support you!
Reviewed Aug. 26, 2023
Freedom Debt is the best place for help in consolidating when you need help. Very friendly, professional, and they explain everything to you so clearly. So far all the reps I have spok