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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees vary by location and range from 15% to 25%, depending on the state where the client lives and the amount of debt they enroll. Though user credit suffers in the short term, Freedom Debt Relief’s credit score impact study, which was updated in 2022, found that most customers saw credit score recovery in 36 to 45 months.
Pros & Cons
Pros
- No fees until settlement reached, authorized by client
- Has resolved over $15 billion in debt in 20-plus years
- Works with high debt amounts
- Long-term credit recovery
Cons
- Fees up to 25% of settlement amount
- Short-term impact on credit
Bottom Line
Freedom Debt Relief is a good match for those with $7,500 or more in debt. Although its fees can range up to 25% of the settlement amount, fees are only collected when a settlement is authorized and a payment is made toward that settlement.
Freedom Debt Relief Reviews
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I'm waiting to be call to Let me know what's going on. I'm waiting if you if your company doing anything. Please call me. Let me know. Thank you. I want to know if you've done anything for me. I'm getting notice my credit card.
Hi Louis, you can get updates about your program on your client dashboard, by visiting www.fdrclient.com. You will also receive notifications and messages about any settlements that need your approval or any risks your account is facing, via email and SMS. You can also contact our customer service team 7 days a week!
Very efficient and friendly. Kept me posted on every settlement. Did exactly what was agreed upon in a timely matter. Emailed and kept me notified in every way possible. Courteous when speaking with representatives. Would highly recommend to any person in need of a debt consolidation company.
Hi Kathryn, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Anytime I have called in the person that I spoke with has been very helpful all the. My actual day is April 3 with my first deposit but that did not stop the person from helping me with my problem. I’m glad I found Freedom Debt Relief.
Hi Cathy, we want to welcome you to your journey towards financial freedom! Rest assured we will be here to help you every step of the way!
I would highly recommend Freedom Debt Relief. It is really helping me get out of debt. I was so far in credit card debt that I couldn’t make even minimum payments. Now I can see some light. I received my first settlement earlier than expected. The company is firmly established and reputable.
Marian, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
This company has helped me manage my debt with reasonable payments. They have kept me updated with everything they're doing and it's been a great experience. They have great customer experience and answer your questions without making you feel dumb for asking. I highly recommend them to anyone struggling with debt.
Hi Kelli, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
It was only 4 years to get out of debt with Freedom Debt Relief, if I would've tried doing it on my own, I don't see it happening! They kept me informed as to the progress I was making. Highly recommended.
Hi Sara, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Customer service has been excellent for me. I am so unsure of the way to get out of this debt I am in. Thought paying off everything and paying $500.00 a month in a loan would be the answer. I have to add to this some concerns of how I am dealing with the errors of overwhelming shame.
Hi Sharon, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
If I had any questions the individuals I spoke to in your Organization was very helpful. This is a very new process for me and I'm just starting the procedure. From what I read I will profit in the end with the resolution of what I'm looking for.
Hi Jean, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.
Absolutely! They have been professional and so helpful! Courteous and supportive. I would recommend to anyone, FDR! When a program like this has been so helpful to me, the only thing I wonder is why I am required to write a certain number of words! Some of the best programs can be summed up in a few special words!
Hi Terri, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
I so glad I stuck with the program. It was hard, especially during the pandemic. It was a struggle trying to keep up with the payments, but I did it and now I have a little extra money in my pocket. I kept up with my payments. I finally credit score went up and I’m getting my life back on track. Thank you.
Hi Doreen, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for trusting us and choosing us to serve you.
I was very pleased that every debt that FDR settled on my behalf was a percentage of the total amount due, some as low as 40% of original debt but all 70% or less of enrolled amounts. It's something I could not have achieved without FDR.
Hi Jennifer, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
I have a great feeling of relief and feel like I will get all the help I need. I feel like they are going to help end my stress for financial issues. I have shared this company with several people. I know my future is going to be so different in a good way. I appreciate their services.
Thank you so much for this wonderful review Noreen, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Attentive--great customer service, Thorough, reliable, efficient, very informative, easy dashboard to navigate, confident in their ability to resolve all issues. I'm very impressed and satisfied with their work and dedication. I have no doubt that it will be a smooth transition going forward as it has been so far. It's nice to know that there are companies like this assisting customers like us.
Hi Amanda, we are happy to hear our customer service team has exceeded your expectations and needs! Rest assured we are ready and happy to help!
The entire experience has left me extremely satisfied with the entire process. If anyone is having second thoughts about doing this rest assured that the people at FDR will take care of you. It is definitely a nerve racking situation but FDR stands with you.
Hi James,it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
They did an awesome job with one of the accounts I had enrolled into the program. I cannot wait until I am completely done with the process and am debt free. They went about it exactly how they explained it would go so I knew exactly what to do when the alert came in. When the calls started, I explained to the creditors exactly what was explained to me and they noted the accounts. They're very thorough and helpful. Awesome folks.
Hi Alma, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
I feel so relieved of my stress w/ my finances are taken care of. I feel like a heavy burden has been lifted. I’m truly grateful. Thank you for all you do. I would recommend my friends and family to you.
Hi Leslie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Just paid my second installment. Haven't seen much happening yet. A little early for me to comment. It's sad hard working people have to resort to this kind of relief for debt. My pride is taking a hit like my credit score, but ....
Thank you for sharing your experience with us Richard, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Heather ** was kind, empathetic and helpful. Her patience and educated guidance was so appreciated during this difficult time for me. I am thankful and excited to have my debt disappear with manageable monthly payments in 24 months after a difficult time with Covid-19, Hurricane Ian and medical issues. I tried to do it on my own for so long drowning each month. Now I can breathe and manage better once again thanks to this company and the great assistance of Heather. Thank you!!!
Hi Nancy, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Our first payment is being withdrawn tomorrow and negotiations haven't started yet but just getting started, Randy made me feel comfortable and made everything a smooth process. We finally are starting to see a light at the end of a long dark tunnel.
Hi Amy, thank you for reviewing your experience! We are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
Easy process to use and very friendly staff. If you are in debt, best way to get help. I am in over 10000 dollars in debt and I was able to get most of this covered with half the monthly payments. It helps with your stress.
Hi Kristina, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Did a great job with helping me get back on track and was easy process to get through. Highly recommend if you are struggling and need help. Most can be done online and they are there if you need to talk to someone.
Hi Aaron, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
In 2019 I was facing the culmination of years of bad decisions and was starting to face the consequences of what was crushing debt for me. I didn’t even know where to begin and whenever I started to make progress in paying some of it, it seemed I was falling short somewhere else. I found Freedom Debt Relief and was skeptical, but read lots of reviews from people who were in the same situation at one point. When I called, the rep who set up my account was very professional, personable, and nonjudgmental which was a big deal because I was pretty embarrassed.
Now, after faithfully paying all payments on time 4 years later I’ve paid it off all while freedom debt relief handled the logistics and kept me informed. I now am a homeowner and my credit is on track, which was all unthinkable when I started the program. I’ve also started anew with a new credit card and am keeping the balance low after learning from the past. All my debts were able to be settled without issue. I’m definitely glad I found this program and would recommend it to anyone who is in over their head!
Hi Cassandra, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Great customer service and very helpful and efficient. I was extremely impressed with the description of how everything will work throughout the process and dealing with my creditors. I’m pleased and will continue to work efficiently with your company and continue to review and assist you with your needs.
Ranae, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Life changing. I am stress free going forward in my life thanks to Freedom Relief. Credit problems was a nightmare paying the minimum just to avoid the late charges was not the answer. Freedom gave me great advice and direction. Thank you Freedom Relief.
Hi Joseph, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
I'm very pleased with FDR. They are very helpful and answer any questions I have. They provided me with all the information I needed and explained everything about the program. I have all the information I need if I need to contact anyone during the process.
Hi Janice, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Phillip was so helpful and kind. He made this process so much easier than thought. I learned a lot from him and I’m thankful he’s the person that ended up on the phone. Thank you!! This is a difficult process to take on, and it’s been pleasant working with Phillip.
Hi Rebecca, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Definitely I would recommend your services. This has helped my finances back in order. I feel that it's like a savings bank which they pay off your debt at a lower amount. Which your company works with each of my debts and negotiate with them to agree the pay off of the debt. You can also view by going into your dashboard to see your progress. Thank you for your services.
Hi Rachel, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
The emails are repetitive. The first paragraph may be different but the rest of the info contained in them is repetitive either from previous emails or what I have received in the mail. When I called about this, I was told that they HAD to send these out per federal regs.
We appreciate your feedback, Bernadine. Please let us know how we can continue to support you.
Very satisfied with the outcome. My credit score is really improving. I truly recommend people to Freedom Debt Relief. Recommended to several friends that need to get out of Debt. I know they will be satisfied like I am very content and satisfied with this program
Alicia, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
The program representative contacted me and we discussed my situation. Jessica ** was very kind and professional. She was empathetic and easy to talk to about my debt which has been difficult because I never thought I would be in this position. I'm grateful for the support and guidance from the program to get through this time of financial hardship.
Hi Carol, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Very happy with your business. Would recommend FDR to anyone. You guys go above and beyond. If I could I would give you guys 100%, but you definitely get a give star rating in my book. Very much satisfied with you guys. I couldn't be more happier and very much looking forward to my graduation date. I will tell you guys I will tell others about you guys and continue success
Hi Dennis, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
They have done great at getting down my debt at a good pace and always informing me of all changes and soon to be changes. They make my credit get up to date and thats makes me feel good. The process was fast and easy and that brings peace to my mind.
Hi Maribel! We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Great Customer Service! Ease of use of website. Great customer support. Very helpful. Always make updates. Very friendly people. Provides answers to potential problems. Always on top of things. Will definitely recommend to family and friends. Very reliable. I made a right choice.
Hi James, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
No one helped me with my client dashboard. I kept getting the runaround so I do not even know what I am paying for or when the contract ends. One customer service representative said they sent my problem to it and it never got fixed but yet y'all quick to take out the money.
Hi Angela, we are sorry to hear that you feel this way. An account specialist will be reaching out to assist you with your dashboard.
Rep was very helpful in explaining everything needed to know about the program. When explaining the program he went into depth about how it will affect your credit score but what it does to your credit score after the program is complete.
Hi Chelsea, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Freedom Debt Relief negotiated with the collectors and was able to bring down our debt. I just had to pay two payments a month. I would call them and ask them when something is gonna be done and they would let me know. We were having issues with one of the accounts. They settled it at first then they decided not to. But Freedom Debt Relief is working with them to get it fixed. I'm very happy with the service. So far they've done well for me and we're almost done with them. Working with Freedom Debt Relief has relieved the finances for me so I can do other stuff and don't have to worry about these stressors with paying the bills.
Hi Glenn, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
I was having anxiety about a letter I received in the mail and I was assisted and talked through the process. And it was not a long wait for the other legal team members to help understand the next steps and what to expect.
Hi Heather, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Yes, it’s been easy to work with the company. They explained everything thoroughly and answered all my questions and I had questions and confirmed what I thought I heard. They were concerned, friendly and when they spoke it was in layman’s terms.
Hi Roberta, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
I'm starting to think that this whole experience with FDR is a hoax. They're taking my money on a monthly basis but I can't see it because the client dashboard has been down for maintenance for months. Just ridiculous. I don't understand why it takes months and months for the client dashboard to be maintained. This should have been done at a time when clients didn't need to get on it. I am so done with this company.
Hi Mary, we are sorry to hear you feel this way about your program. An account specialist will be reaching out to address any updates you have missed and to walk you through the activation process.
I was very skeptical and scared of letting my debt go into collections and trusting the program to do what they tell you they do. Well, so far 2 of my accounts are paid off and 2 are settled. I am so happy I decided to trust the program and the advisors to get my debt reduced and paid off.
Hi Lisa, thank you so much for sharing your experience with us! A lot of our clients do feel nervous at first so that is normal rest assured, we will continue to support you throughout your journey!
To date, my experience with federal debt relief has been extremely positive. Everybody has helped me understand the process and it has worked as they promised it would. I am very pleased with this service, and it helped me get through an impossible predicament. My thanks to all the good people who have helped me.
Hi Yewarner, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Very satisfied with everything that I have experienced. Would recommend anyone needing help to financially be free to definitely go with this company have learned a lot to be free from debt especially during this crazy times we are in. Thank you very much.
Hi Deborah, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Freedom put a great strategy together for my current debt problem. In on 6 months they’ve resolved a huge portion of it. I look forward to them continuing with this progression. The fee is reasonable and I’ve never missed a payment, especially since they use auto pay. They reach out to you when it’s time to make a settlement. You can trust and believe that they have your best interest.
Hi Steven, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
So far so good with Freedom Debt. I got involved because two of my daughters was enrolled in Freedom Debt. Both said they love the company and I should enroll. the experience that I have so far with Freedom Debt is beautiful. Thank you.
Hi Maureen, we are happy to be able to provide the same support your daughters needed! We are excited to help you reach your goals of becoming debt free!
The hopelessness of being in debt. No end in sight. My husband and I found FDR. One of the best choices we made. Their representative helps you, you see the progress on your dashboard, you follow the steps and then before you know it your debt free.
Hi Larry, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Great customer service...very professional and polite... They will explain your plan schedule and let you know how your progress is going. They also have patience explaining you how the plan will work and how long could it take for you to resolve your debt situation.
Hi Hector, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Freedom has a great team and very knowledgeable. Any questions I have they can answer them. They are there to help you resolve your issues. I feel comfortable talking to them. They make easy to understand the process, also the app let you check your status and they send you emails to keep you updated.
Yolanda we are happy to hear that we have been able to address your needs. We look forward to continue supporting you in your journey!
I will wait until I am done with my transaction before I recommend. I'm hoping that I will be out of debt in the shortest amount of time possible. All of the associates have been very helpful with any questions I have had. I'm hoping that with your help, I will get my life back on track.
Hi Tina, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Walked me thru the process. Great people to help you in time of a crisis. I have never been in a situation that put me into the mess I was in. I saw the number and their add and made a simple call and I’m very happy with my results.
Hi Gale, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Thanks for helping me and I'm pleased with the service I've received from this company. I've been well informed along this process. Always friendly customer service and always knowledgeable. Thank you for great service. I hope to be debt free soon. I appreciate the work y'all have done on my behalf.
Hello Hope, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
The customer service rep was very kind and helpful. She provided all the information, and explained it to me. The only issue I had, was trying to understand what she was saying. I have a hard time understanding people from other countries.
Hi Jennifer, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

We began the program 5 years ago with over $40k enrolled. It's been a long journey and FDR has been there every step of the way. They have always been communicative with the status of our account and resolution of our debts. Every time we have called with a question they were professional and very knowledgeable. We have now made our last payment to our dedicated account and received our final settlement. I must express the freedom and hope this program has given to our family. FDR literally saved our future and provided us with strong financial tools and healthy spending habits. For the first time we are looking to be home owners with zero debt.
We highly recommend this program. It's not easy and it takes dedication. However if you can commit yourself and trust the process, FDR will deliver results. We must all take ownership of our finances and sometimes we get behind and feel lost and like we are drowning. But if you can pick yourself up and come to the end of your rope, know there are ways to free yourself from the weight of crushing debt. FDR was one of the best decisions we ever made and recommend it to anyone who is struggling with a sense of hopelessness.
Hi Christian, thank you for your heartfelt review. It is an honor to share this success with you and your family. We wish you continued success!
This is my second time going through Freedom Debt and I have found that both times, they are very helpful and encouraging. They were very optimist about getting me out of debt and I have full faith that they will.
Hi Kimberly, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
When I first signed up I thought you was contacting all the debts, I didn’t realize that they are being contacted when funds was available. But I am happy with the results so far. I wish the loan program was offered sooner.
Hi Donald, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Great service for debt relief for people in credit card debt and other debts, I would recommend people to use this service, it helps so much, I will be glad to be out of debt in 5 years or less, never to get in debt again.
Hi Raymond, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
I was very cautious about entering a program, thinking it would cost me more in the end but this has been a very helpful and satisfying experience from beginning to end. They explained everything and kept me informed every step of the way. Would highly recommend to anyone having financial issues.
Hi Teresa, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Nice service, good agent, they understand your situation. They work with you and resolve the problem 100% full. You can tell them all your problem, you have a trust to them. Good comunication with customer and clear and request the document they need.
Hi Fryda, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
I feel like a weight has been lifted off my shoulders. As most of my problems were related to identity theft. I pray that everything will go well. It was either this or filing for bankruptcy, I truly didn't want to do that as I feel like a failure even though I'm disabled.
Hi Michael, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Updated on 05/25/2023: I could pay my bills but there was never anything left to save and I was worried about my future. After only two months on the program, one creditor has been negotiated successfully. They keep me informed every step. Everything is in order and I am able to put some money away. Thank you, Freedom Debt Relief.
Original Review: This is the very beginning of my journey with FDR. So far there is nothing to report except good answers, great communication. Everyone I’ve dealt with has been very personable and informed. I’m eager to see my debt decrease.
Hello Carole, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Just started but feel like I’m moving in the right direction. The people I have talked to have been very helpful and supportive. Strongly recommend them to you to help you get out of debt. Taking the first step is the hardest.
Hi Gail, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
They help you to bring your creditors up to date..in a timely manner. They also keep in touch with you when they are ready to close a deal with your creditors.. You also will have a client dashboard to see your account.
Hello Mark, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
So far my experience has been good. I am gaining trust in the process, even when it makes me nervous about the letters and calls I receive from the debt collectors. I have taken all of the learning information and have put that information into my daily life.
Hi Melyssa, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Had lots of over outstanding debt that I couldn’t keep up with. Now it is all going away and I am paying one payment not 10. This is help me a lot. Would recommend that if you are in financial debt try this out.
Hi Tom, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
I had an easy time signing up with Freedom Debt Relief. I did not feel judged, embarrassed to divulge my information. The agent was kind, patient and helpful. Communication is great. I receive emails and texts. I hope to see great results for me.
Hi Karen, thank you for sharing that you felt comfortable while working with us. We look forward to your success!
FDR was very encouraging. I told them what I've been going through and they said they could help me. They said that it's generally a four-year program and I would be just done with it all. It sounded good to me and then, I increased what they had said my payments could be. From the very first one, I went online and increased it by more than $200 so I'm gonna be done the end of this month. I called them and they said that they needed another $10 and it would be completely done.
I was being sued by Wells Fargo last summer and I was told I could take money out of my account to pay them. What I didn't understand is that there is a delay. I knew the money comes out on the 25th and I thought it's near that time and they'll have that payment. What I didn't realize is that, it's a five-day waiting period before they receive it. Because of that, it got extended by months. I was taking what was in my dedicated account so that I wasn't gonna be sued by Wells Fargo. They gave me a very short window of time to settle up. The money was taken out but they didn't have it because it takes five business days for them to get it and I didn't realize that. I got penalized by having to pay for much more. Other than that, I am so delighted and the reps I worked with were really nice.
Hi Gayle, we can't thank you enough for taking the time to review your experience with us and we find your feedback to be incredibly valuable. We apologize that the communication was not better when it came to setting expectations for timeframes and that you were put in the position of having to add additional funding. We do appreciate your commitment to your program and thank you for being patient with us.
I ha Hi, I'm starting the program. I'm under great pressure with the creditors, they call intimidating. I hope with God's will that the debts be resolved Hi, I'm starting the program. I'm under a lot of pressure with the creditors, they call intimidating. I hope with God's will that the debts be resolved. I hope they help me and my credibility returns to normal.
Hi Norberto, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Since the beginning they have been very helpful and have already helped me one of my accounts and are working on the others. Always keeping me informed every step of the way. Haven’t had a bad experience talking with any of their technicians and look forward to continuing working with them until my debts are settled.
Hi Zakariah, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Enjoying the service so far. Can't wait until things start to turn around for me. Stress relief is important to me. Am please to have joined the Freedom Debt's solution program. I will share this program with my friend and family.
Hi Guanita, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Customer service agent was very helpful and knowledgeable about my concerns and questions. I was recommended to FDR by my brother and his wife, and I couldn't be more satisfied. Just knowing there is help and a solution to my problems out is such a great relief.
Hi Raymond, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Service is okay. Definitely helping with my debt. No complaints there. The portal has issues with uploading documents. I get a message saying success, but they say they don’t get them. Also if you call customer service close to closing time. It seems they just pick up and hang up. Usually a baby crying in the background.
Hi Jackie, thank you for your feedback. If you ever have questions about the documents you have uploaded on your dashboard, you can see if the upload was successful by checking the document vault.
We are truly amazed at how fast and efficient Freedom Debt Relief is. We had out first settlement within just a few months on the program. We are very happy we made the decision to go with Freedom Debt Relief.
Hi Terri, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
I would highly recommend this program to my friends if they have need of this service. I have received great peace of mind since using this program. My friends would find great value from using this service. Thank you.
Hi Nina, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
You guys did an excellent job. I really appreciate it. Continue to do the good work. I love the service so recommend. I’m going to recommend my husband also because he need help with his credit. Good job to you both.
Hi Annette, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Freedom has helped me pay off my debt and also disciplined me about using credit wisely. Would definitely recommend this credit relief program to anyone needing to pay off debt and get their life back on track. Thank you Freedom Debt Relief.
Hi Sheila, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
It's being responsible for your debt and making yourself debt free. Customer service is great, they answer any questions you may have. I am so glad I decided to do this! It's relieving to know, you're working your way out of debt!
Hi Lisa, thank you for sharing your experience with us. We are excited to see your progress and hard work to achieve your goal of becoming debt free!
This is my first time & payment with Freedom Debt so far so good!!! I was happy that they consolidated my debt so that I can save money & become debt free when I receive my settlement so that I can pay them off and I received a discount on my debt!
Thank you for sharing your experience, Joslyn! We look forward to your success in our program, keep up the great work!
The process of signing up was easy. I wish though I did not have to go thru all the calls from debtors. Being disabled, it is a challenge for me to deal with them… Some calling many times a day. Would be nice to have this taken care of by you. Disabilities cause a person to react and perform/differently. Coping skills are different…
Hi Marianne, thank you for being patient with us during enrollment. Please let us know how we can be of assistance during these calls with your creditors.
I love how the customer service is so patient and friendly. I was not prepared with some questions and Alfredo was like it's ok....I can callback or he can call me back or email. Never frustrated...I can tell he really love customer service!
Hi Jennifer, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
I am very satisfied with this program and the service provided. Staff I have talked to are very patient and explained how this process works and who my credit will eventually build back. They have already established a contract with one of the creditors and reduced the amount by half and this one will be paid off in approximately three months.
Hi Marilyn, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
I just started with the program. So far I am happy. I only made my first payment. You helped me to know how to talk to my creditors. When they call I let them know that I am experiencing a hardship and they are understanding....But they still call....A LOT. Please resolve my debt quickly.
Thank you for sharing your experience with us Doreen, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
This decision was by far the best I've made. The stress I was under until I made the call and finally the stress is gone due to the help I'm getting from Freedom Debt! Do it for yourself!! It will help.
Hi Debbie, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
The settlement was sooner than expected! Looking forward to the other enrolled debt being settled as quickly as the first! That’s why I committed to working along with the arrangement making sure I make my deposits to the dedicated account because FDR comes to the rescue!
Hi Everett, we are excited to see your progress! We cannot wait to see your continued success!
Agent was very thorough and patient with me! He was terrific! I would recommend him to family and friends. He explained everything in detail to me. I look forward to this program to resolve my debt quickly. I just wish there was a way you guys could stop all the harassing calls coming in from all the creditors. Thank you!
Hi Klementina, we have resources available on your client dashboard to help guide you through those difficult creditor calls! We look forward to your success!
Good communication and contact available When you call. It Took 3 months for the 1st negotiation, and when you call to accept the offer it was done. You can review videos calls To educate you on the process thanks.
Hi Joseph, thank you for using the resources on your dashboard to keep you informed! We are excited to see your first settlements, and are looking forward to the rest!
The people I have talked to were very friendly and knowledgeable and explain the process and next steps to me. I do wish that they would handle the creditor calls since I receive a lot of them per day. I would recommend!
Hi Carla, thank you for reviewing your experience with us! We make sure to inform our clients to help them be successful in their program, but also in their future!
I put faith in Freedom Debt Relief to help me remove the burden that I created. The incentive to continue with this program remains positive and encourages me to press onwards. The support that I have received has helped me to feel comfortable despite the stress of dealing with creditors.
Hi Gerald, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! Rest assured we will be by your side every step of the way! We look forward to your continued success!
Everyone that has answered my calls have been polite and knowledgeable and patient. This is all so very new and causes a lot of stress, anxiety but I know you are a phone call away. Is still a bit confusing on which account will be worked first. I am assuming it changes because the web will show one thing and then I am told it is another account ... but all good.
Hi Donna, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Very friendly and efficient. Listened to my needs and did not pressure me. Great job explaining the program and how it works as well as the final outcome with my credit report. Provided reassurance that even though the credit report would take a hit initially, that in the end it would be better than where I started.
Hi Janet, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
You have helped me with my finances, so why wouldn't I try to help my family or friends with their finances! It has been a good experience for the both of us I believe! Thank you very much for all the help you have given me!
Hi William, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Everyone that I have talked to in this program has been more than happy to help me. Thank you all so much. I am new to this and your people help me understand a little bit. Thank you for helping me get through this.
Debbie, welcome to our Freedom family! We are excited to guide you in your journey to financial freedom!
I am hoping to Graduate from this program. It feels like forever. I work really hard and would love to be debt free. I am trying to work so that so can put more funds in my account to graduate earlier.
Hi Anna, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
So far everything we were told would happen has been taken care of. We are happy with FDR and wish to thank you! Please keep up the good work. We recommend FDR to friends and family. We have not been pressured into anything.
Hi Kenneth! Thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
It felt so good to finally see my debt begin to decrease, and by more than I could have imagined. The Freedom team was understanding and effective. They walked me through the process entirely and constantly kept me in the loop and informed. The relief they help give is why I would 100% recommend this program.
Hi Jasmine, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
Helping me become debt free, thank you so much. Best decision I have made in my life. They listen to your issues and provide a you with multiple options to help you on your way. Consistent communication throughout the whole process.
Hi Virginia, we are honored to be your partners in your journey towards a brighter financial future!
Getting clear from debt is never easy, I've tried several times with several different services... This one seems to stick. I've had issues with my bank at times, and these folks are willing to not just give up at the first sign of issues. One Step at a time, and one problem at a time solved then we move to the next. Just like it should be. I'm Very happy with FDR, and I firmly believe they will actually succeed in eliminating my debt. Some may ask, why only 4 stars... I'm a firm believer that everyone has the ability to get better, and could use improvement... I think they will...
Hi Matthew, we appreciate your wonderful feedback and your words of encouragement for future members as well as for our business! We are actively looking for ways to better our service! We look forward to your continued success!
I'm happy with the results so far. I would like to see the settlements move a little faster but I know it takes having the funds available also and takes time. I would have thought that the smaller accounts would have been negotiated by now.
Hi William! It is awesome to hear that you have a great understanding of how your program works! Rest assured you are in great hands, and our negotiations team will continue to actively work on settling all of your accounts!
So far I've had a great experience working with FDR. Their customer service is quick to respond with any questions and very thorough. I have my first settlement that I am very pleased with and look forward to my next one.
Hi Breanne, thank you for sharing your experience with out customer service team! We are excited to see your progress throughout this journey!
This program is ridiculously long and drawn out to get results...ugh. 3 years for a handful of accounts. Not even the biggest debts are included. I know of two or three other programs with half the length. Please save your time and money!
Hi William, thank you for your feedback. Our program typically lasts 24-48 months, depending on the debt and deposit of our clients, amongst other factors. If you have questions about your program please contact our customer service team.
Always fast with a call back. Service is good. Email communication is great, fair and upfront with everything you need to have. Very friendly on the phone. Always ready to help get you what you need to do too. Been very pleased with everything so far in my process of fixing my problem.
Hi Travis, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Hopefully everything goes well with their help on my situation and they can help me resolve my debt. And I could recommend a family member that is in the same situation as me so they can get out of their debt
Hi Diana, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Freedom Debt has been a godsend to help me get my credit back on track. I cannot be happier or thank them enough. I went through a horrible tragedy and had to finally make the call and I'm so glad that I did.
Kayla, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
It's never too late to reach out for help. I enrolled with Freedom Debt Relief and it was super easy. The person I worked with was helpful in getting everything set up, then it was just a monthly payment. And all the enrolled accounts got paid regularly without having a different login. The dashboard was very informative and I received regular emails every month.
Hi Felicia, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
The phone calls were great. They were available and informative. It was one of those things where they've taken on this debt that I had and it's going bit by bit being handled. Every time I've called to ask a question or get an update on something, they've been very helpful. Without them, I would have no clue to keep up with that and what the priorities would be. I just make sure that I got my checks mailed off or they accessed it electronically. It's working out great. Working with them really gave me peace of mind and helped me move forward.
Hi Janet, thank you for reviewing your experience with us! Our customer service team works very hard to keep our clients informed about their progress and how they can continue to be successful in their program!
It's been a great experience with FDR. I've been with them for four years now. They've been really understanding when times get tough in making payments and they help me through everything. Anything I needed, they've gone up above and beyond. The dashboard is also really easy to use.
Jeremy, we are glad to hear you feel supported while working with us. We understand that our clients need us, which is why we are available 7 days a week!
There is so many fields to choose from. Everyone has been helpful to me. The first person I talked to was very courteous in the information needed from me. The first follow up seemed to take more time coming to me than I was prepared for. Since then everything has been very smoothly.
Glenn, it is great to hear that you have received great service from every agent that has assisted you! Rest assured we will be here for you, every step of the way!
Freedom Debt Relief has helped to relieve my stress by paying my debts off. Had got in over my head and was living from paycheck to paycheck and would not answer my phone. Now I am getting out of debt and able to live comfortable.
Hi Beverly! We are happy to see your progress and to hear that you feel relieved of the stress you were feeling!
I call with questions and answers were answered quickly with options. Great help. But too many texts. I know when payments are due. 3 times every day. Not stupid. Daily would be cool. Work 7-3. Sure my residents do not appreciate my phone going off.
Hello Beth, thank you for your feedback! We are happy to see your progress!
Thank you FDR for settling my first claim and for less than what I would have paid on my own. You guys were able to give me less minimum payments monthly than what I was paying which helped me and my family financially after dealing with hardships due to covid. Thank you so much!
Hi Brittney, it is great to hear that you are happy with your progress! We are here for you every step of the way!
Discover, Citi Bank and Synchrony have put my debt in either a judgment at court house, or magistrate's court or sued me. Some of my debt, you were able to negotiate but I have contacted you on these outliers and need help. Thinking of quitting service or declaring bankruptcy.
Hello Amy, we understand legal accounts can be stressful. An account specialist will be reaching out to discuss your options.
Great experience. Has help me tremendously with my debt. I was so worried in the beginning but no I am empowered. I plan to not into debt again but god forbid I do I will definitely go through Freedom Debt Relief.
Hi Lindsay, we are happy to be part of your journey! We are we to guide you and encourage you in your path to a brighter financial future!
Since the very first day, I was explained exactly step by step, what we need to get enroll. I have no complaints. They are very professional, always answer all questions. Communications is always there especially with the society that is very complicated, Freedom makes sure you get all notifications.
Hi Arturo, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
They have been so helpful and knowledgeable throughout the whole process. I never thought I could ever be debt-free and Freedom Debt Relief made that a reality. I would absolutely recommend their services to anyone that is struggle with debts.
Hi Krystina, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
FDR is delivering consistent and surprising results. I'm very happy that I signed on with them. They have delivered in a big way knocking most debt down by nearly 50%. I was hesitant to go this route, but it turns out to be one of the smartest things I did when I had no other choice, and my back was against the wall financially.
Hi Nick, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
So far everything is going as planned and I can see a light at the end of the tunnel. Having a good portion in settlements gives me hope. If everything is done at this pace I could be done in 2 years and that's a blessing.
Hi Corey, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
FDR helped me find a plan that worked with me and my budget and eased my mind about the whole Debt Settlement process. Randall was able to answer all of my questions and the settlement for my first account came very quickly.
Hi Gary, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
So far it’s been great very thorough. Everything was explained and always willing to answer questions. Hopefully once I start seeing changes on my credit report I could give more details on the actual how it works. But so far I’m happy with my choice.
Hi Perla, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Excellent start to my program! I could not be happier with the progress. Please keep up the great work! I look forward to my graduation day for my new beginnings to prosper! I would certainly recommend this program to anyone struggling with their Debts.
Gaetano, we are excited to see your progress! Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
Everyone I spoke to we’re very kind and considerate. I would definitely recommend to anyone that needs help getting out of debt. The process was very easy. A lot to read through but as long as I’m out of debt and don’t have creditors calling me consistently I’m good with that. This gives me a little extra cash each month to live on as I’m retired and living on a fixed income.
Cynthia, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
I am pleased that FDR has relived me of my the debts I had. I truly appreciate the way you have handled my situations of debt. I have talked with several agents during this time and was very satisfied with the way my questions were answered. Thank you so much for relieving my headaches.
Hi Linda! We appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Yes I would tell a friend. I have told my son about it. Him and his wife are going to be doing it soon. I hope they get everything together. I will be praying and helping them with their papers getting them ready for y’all.
Hi Jorge, thank you for recommending our program to your friends! Rest assured they are in great hands!
Monique ** is an asset to this company. She wasn’t judgmental at all when I told her my circumstances. She was sincere and genuine. Made me feel hope in an otherwise hopeless situation. She made me feel like it truly was going to be okay.
Sherri, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
I'm over 60 and got behind on my credit cards. Freedom Debt took that weight off my shoulders. I haven't been in program long enough to see any results yet. If it works as planned it will help me get back on track financially.
David, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Knowing that I don't have to worry about the debts that I handed to your company is a big relief. I suggested to my daughter in law. I hopeful that all my debts are taken care of. Since my husband got sick it has be hard to keep up with all of the bills. Thanks.
Hello Gloria, we are happy to partner with you during these times of stress. We look forward to obtaining the best settlements for all of your accounts!
They take care of my bills and make sure every thing is correct. Lets me know when my payment is due. Also when you call very helpful and very nice people. Would tell friends about this Freedom Debt Relief company. You will like them too.
Ruth, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
People are friendly, helpful, knowledgeable. Any questions I have I feel free to ask without hesitation. Thank goodness I'm getting help. I do not feel ashamed...I feel relief. Thank you Freedom Debt Relief for all your help and answering my questions.
Susan, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
I am thankful y'all are helping me paying off debt and hopefully will reach my goal to pay it. It feels good to see the progress and debts going down. I like y'all let me know and ask me before adding any account to my debt. Thank you.
Hi Lisa, this is great to hear! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.