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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees vary by location and range from 15% to 25%, depending on the state where the client lives and the amount of debt they enroll. Though user credit suffers in the short term, Freedom Debt Relief’s credit score impact study, which was updated in 2022, found that most customers saw credit score recovery in 36 to 45 months.
Pros & Cons
Pros
- No fees until settlement reached, authorized by client
- Has resolved over $15 billion in debt in 20-plus years
- Works with high debt amounts
- Long-term credit recovery
Cons
- Fees up to 25% of settlement amount
- Short-term impact on credit
Bottom Line
Freedom Debt Relief is a good match for those with $7,500 or more in debt. Although its fees can range up to 25% of the settlement amount, fees are only collected when a settlement is authorized and a payment is made toward that settlement.
Freedom Debt Relief Reviews
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Very professional. Always answered every question. Always focused and sincere. Encouraging to the max. Can't say enough about how they handled everything as long as you followed their directives. I had heart surgery during all this and they helped me through it with pausing the process and then picking right back up.
Hi Steve, we will continue to cheer you on every step of the way! Thank you for your kind words!
There’s $495 in my dedicated account. While bill collectors continue to trash my credit. Some debts aren’t that much in total. I’m hoping that this will change quickly or we’ll unfortunately have to pull out. Their fees are pretty big too.
Kim, settlements are dependent on accumulating sufficient funds in order to settle the debt, but we also factor in the balance of each account, the necessary funds are different for every account, but as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address your concerns.
So far things are going good and the price of my payment is excellent. Haven’t been with them long but they have explained the way it goes. I’ll be glad when this 3 years is over so I can be debt free. It took me about 3 years to get in this difficult situation and and thank goodness we have companies like Freedom Debt Relief to help with these matters. They have explained everything that I’m suppose to do to relieve myself of this burden. As long as I make my deposit every month my payments will start paying on one or some of my debts.
Tina, we want this program to be worry free for you! You keep up with your payments and update us with any paperwork you receive, and we take care of the rest!
I'm very pleased with the service that Freedom Debt Relief has provided me and my family. We were drowning in minimum credit card payments and it felt hopeless. Freedom Debt Relief was upfront about the process, and answered any questions we had. The process had been easy to follow and the communication great.
Hi Katharine, thank you for trusting us with your families future. You are in good hands, please do not hesitate to reach out to us!
I sign off with JG Wentworth to Freedom. Days afterwards I received letters from two of my creditors that JG Wentworth had contacted them to make a offer. At Freedom I cannot contact my representative that called me. I have called several times and put on long hold times. I am not happy, with No Help. I regret My change.
Hi Betty, we are sorry to hear you feel this way about your program. It is important to remember that every company works differently and has a different end goal. An account specialist will be reaching out remind you why you chose FDR.
FDR has helped me resolve all my debt and save even more in the process. They were able to help me with a consolidation loan, and drop my monthly payment by $40 per month. Which is awesome when you are already living pay check to pay check.
Kristin, it is great to hear that our debt settlement program has been the right fit for you. Please let us know how we can continue to assist you!
You have taken so much stress off of me. I am 63 and can’t enjoy my retirement but now I can thanks to Freedom Debt Relief. I would recommend you guys to all my friends and family. I’m happy we were able to make this happen. Thank you so much.
Enjoy your retirement Richie, we will continue to get you the best savings across your accounts!
Excellent service. Explained process, made me feel confident in their plan to repair my credit. I had many questions that they promptly answered about how FDR helps me. I had credit issues due to Covid and being ill. FDR is helping me get back on track. Thanks so much!
Robert, keep up the great work! Progress is coming soon! Let us know if you have any questions!
FDR is Awesome because they are knocking out my debt in such a Professional way and a timely fashion. I would highly recommend FDR to anyone as I always do speak highly of FDR. I'M SO AT PEACE WITH FDR There's nothing like peace of mind knowing my debt is behind me. Thank you so very much.
Hi Cecelia, we hope to continue to provide you with peace of mind while we work on your debts!
I have been in the program for about 3 years and have had a 40-50% reduction in debt. I have one more account to be settled. I am on track to graduate in July 2025. I haven't had to do anything other than make my payment on time every month and approve settlements. I am very appreciative of the services provided!
We are so excited to hear that you are so close to graduation, Misti! Keep up the great work!
I had reached a point where everything about my finances was a waking nightmare and I knew I had to do something. I started at the AARP website and took one step at a time. Before I knew it I was receiving a call from Stephanie from Freedom Debt Relief. We talked for about an hour and I felt my anxiety go from a 10-plus to a 4. I knew I was doing the right thing, but even if I changed my mind I knew I could pull out and do something else. I don't think I'll need to do "something else" because I feel I'm in good hands. I feel like I have a partner in this journey back to financial health.
Karen, thank you for trusting us. We know how difficult it can be to take the steps to make a change. Rest assured you are in great hands and we will always be right by your side!
Awesome customer service and detailed answers, I'm looking forward to being out of debt for good! I'm paying way less per month compared to what I was paying for my total monthly cost for all of my credit cards! Will recommend!
Hi Cristen, it is great to hear that our program has been the right fit for you! Recommendations are our biggest form of flattery, thank you again!
Excellent and clear communication with Adam ** throughout this scary and intimidating process. He was reassuring, knowledgeable and very professional. I felt comfortable asking questions, discussing my struggles and concerns. Would recommend him and FDR to anyone based on my interactions so far in the process.
Hello Sarah, thank you for sharing how Adam helped you through the enrollment process. Please do not hesitate to reach out to our wonderful customer service team, they will be ready to welcome your questions with the same understanding and comfort as Adam.
I was treated very professional from staff. They answered all my questions. They did not bet around the bush. Straight to the point. They even walked through the set up of my online dashboard. Please keep up the great job you are all doing.
Glynn, rest assured we will never beat around the bush. Being upfront and transparent is something we are proud of and we will continue to practice it!
This program has been so easy and taken so much stress off of me! Yes, there are fees involved, but for me it is worth the stress of dealing with creditors on my own. I would definitely look into this if you are drowning in debt!
Elizabeth, we are happy to be your stress relievers! Please do not hesitate to reach out to us if you need anything!
Sometimes we need a little help. I appreciate your support. You have made it easy to reach my goals. Deposits are automatic, and the payments are reached without much effort. It gives me peace of mind to partner with your company.
Rita, it is great to hear our program has been easy to keep up with and convenient!
Everyone has been very kind and helpful...Makes my life easier with the way my accounts are managed and paid..Thank You all for your expert advise! I learned about your service from a commercial on television and decided to call..The best idea I've ever had..
Barbara, we are very happy to hear that you ran into that commercial. We are happy to have you and happy to partner with you on your journey to financial freedom!
Hello, I have signed up with Freedom Debt Relief, however all I've done is made two deposits into my account to be used to build my funds to payoff my debtors. My score had dropped but that doesn't really matter to me at this point of the experience. I'll see the real work when I see my debts drop and I don't have to talk to my creditors. None of that has been done yet. Looking forward to great things in the next four to five years. However, the signup was pretty simple and quick. It started immediately after all my information was entered on my Dashboard. Thanks!
I am very happy with the service I've received from Freedom Debt Relief. There's still a ways to go but I am confident. I can see the light at the end of this tunnel. Customer service has been great too! Thanks for your help!
Hi Diane, rest assured we will continue to be here every step of the way!
Debt was very quick to settle with creditors in a very short period of time. Large amount of debt was settled and paid off in Less than the projected time. l started the program with a large amount of debts, I panicked at the beginning thinking it was not possible for the debt to be settled, I was advised to continue to make payments to my dedicated account.
We are glad to hear that you are over the nervous bump in the road. We have seen your progress throughout the years, we are very proud of your hard work and commitment!
I have had positive interactions with the client services personnel. They are patient, courteous and professional. If they do not know the answer to a question, they ask other professionals. I have been a client with this organization for a few years now. I am still satisfied with the level of service provided!
Hi Angela, I am happy to hear that we have been able to be consistent with the service we have provided for you!
The service from this company couldn’t be any better. Every time I’ve had to call them been nothing but excellent. They’ve helped me many times and it’s just a great company. They all should be proud. They have been very helpful when I have been served with a lawsuit and it’s really just comforting to know that they’re there. I’ve never worked with a company any company that has a service at this that this company has. I just thank them so much.
Thank you for the heartwarming review, Ferd. We are honored to partner with you on your journey towards financial freedom.
So I have a balance. I was wondering why it's not being pushed towards the money I owe. Only $69 goes and I pay a five. Please ask me what's going on. I want the balance to pay off the amounts due not a small portion once a month.
Hello Michael, we appreciate to hear that you are up to date with your account. Although it sounds like a better option to make larger payments towards a settlement, we follow the payment plan to allow us to accumulate funds so that we can settle multiple accounts at a time. An account specialist will be reaching out to discuss your account more in detail.
Always available and very supportive and helpful. Am so grateful that I found this company and would most definitely would recommend to anyone that has encountered financial difficulties. Thank you so much for the support and help over the months
Hi Lynn, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
The best out there for trying to payoff your debts. Raised my credit score from 456 to 615. They are very nice and pleasant to talk to. You can call almost anytime and reach somebody, The client Dashboard works very well and easy to get to.
Hi Johnnie, were glad to hear about your credit score! Please continue to use your dashboard to stay up to date with your progress!
FDR team are the best, they are efficient and accommodating they accurate. They usually updating me every step of the way. This is my first time for consolidation and I'm so thankful that they crossed on my searching and yeah so friendly. Thank you for helping me
Hi Jennifer, were glad you are on board with us! We cannot wait to help you succeed in your journey towards financial freedom!
I was so stressed out about getting out of debt as my late husband was the owner of all my credit debt, when he passed away the burden got passed on to me, and with Freedom Debt Relief I’m actually happy to say that stress has gone away. I feel much more relief having them utilize my funds and handle all the creditors for me. Big stress relief and the monthly payment is affordable.
Rebecca, we are sorry to hear about your husband and the stress you had to deal with regarding your existing debts. Rest assured we are here to help you every step of the way!
The customer service rep knew what they was talking about and was very helpful. I understood everything what they was talking about. I didn't know what I was going to do. I thought I was going to file bankruptcy. I just want to thank Freedom for helping me out and something I can afford.
Hi Mable, it is great that you decided to do some research before taking the leap to file for bankruptcy. We are happy to be the best fit for your needs!
I need to move my payment date up a couple of days and they took care of it with no problem. Very pleasant people to talk to. Took care of my need quickly so I could get on with my day. Will definitely call again if I need them.
Hi Michelle, we are happy to hear that your conversations with us are pleasant. Please do not hesitate to reach out to us if you have any questions!
It's okay so far but I thought someone was going to know let me quit saying someone because I was told that I was going to have one specific person that I had talked to throughout this whole thing and that that one person would keep in touch with me at least call and see if everything is going smoothly and do I have all my bills up under what I'm supposed to be paying for. But other than that check back with me in about a month or two maybe three and then I'll rate you better than the three I'm sure
We understand that our members build a relationship with their debt consultant, we understand it would be more comfortable to work with the same person for the lifespan of your program. At this time we do not offer that one on one service opportunity, but we have plenty qualified customer service representatives that have access to your program, and can answer your questions and help guide you through your program. We cannot wait to earn a better rating from you, Bonita.
Paying off debt faster and to my great relief a major lawsuit was handled with FDR staff intervening to resolve the issue. It has taken a great burden off my shoulders to allow me to pay off my debt and keep me out of court.
Hi Linda, thank you for allowing us the opportunity to take some weight off your shoulders. Please do not hesitate to reach out to us if you have any questions!
At first I was defensive about getting out of debt, losing my credit rating, etc. Then I said what the heck, I'm swimming deeper knowing I can't go on spending more than I have ability to pay. I pray this all works.
Tim, we know how difficult it is to take the steps to look for help. We can assure you, that you are in good hands, please contact us if you have any questions.
Had a great experience thus far. My representative was patient thorough. She seem to resolve my concerns with me. I am confident that any concerns that I may have moving forward, that I can address them with you guys easily.
Hello Sandra, we hope to continue to provide you with great experiences!
I’m so happy at how fast my accounts are being handled and reduced amounts owed. On my now limited retirement funds so I will be debt free and able to support myself financially. I am a senior citizen who had to give up owning a vehicle that had extra expenses, gas, upkeep and insurance. I never wanted to be a burden financially to my family, And soon that will be resolved. Thanks to FDR, that will be possible.
Hello Gloria, we are very sorry to hear about the sacrifices that you have had to make before joining our program. We hope to be able to provide you with the relief you need to take back the life you want to have.
They always keep me in the loop. Very professional and caring. I am very happy to deal with a great company. I have been with the company since 2019. I am about to Graduate!! They have been in my corner since day one. Thanks guys.
We are excited to see you graduate Linda! We know how hard you have been working for the last 4 years to accomplish your goal of becoming debt-free!
Thank you for helping me get back onto my feet. Great. No weekly payments. Will get me there in a couple of years. Very easy to pay off all my credit cards thru Freedom. They are here to help. Thanks again.
Hi Mark, we are excited to take this journey with you! We cannot wait to watch you accomplish your goals!
Since COVID I received calls from creditor to settle for sometimes less than you guys settled. I only like not having the headaches of being harassed with all the calls. I do like the customer service y’all provide, but it seems like you’re taking your time contacting creditors.
Hi Robert, keep in mind we need to accumulate funds, in order to negotiate with your creditors. Each account will be worked based on different factors, the balance of the account is a large part of it as we do depend on your monthly draft to accumulate the sufficient funds to move forward with communicating with your creditors. Please do not hesitate to reach out to us if you would like more details about our negotiations process!
They are very helpful and honest with the information given to you. Their directions are clear and accurate. Very easy to manage your accounts. Every time you call or need anything they are very quick to respond. It’s easy or they make it so easy whenever you need to update any information.
Carlos, thank you for all of the compliments! We hope to continue to meet your standards!
I have never worked with a company like this before so I'm happy with the results. I would recommend to friends and family to give this company a spot if they needed help. You have easy to understand ideas and emails and the process is very smooth. It's fast and easy!!
We are happy to hear that our program is a good fit for you, Tabatha! We cannot wait to see your continued progress!
I love the fact that as fast as you guy's negotiate a offer you're quick to send it to me for my approval. They are always on point and I love the fact that I don't have any worries. They handle it all.
We want to make sure that our members have full control over their program, thank you for your commitment to becoming debt-free, with us as your partners!
FDR is extremely helpful with all financial & debt resolving issues. The team at FDR have guided me through some very stressful times. I would recommend
FDR to anyone who is struggling with debt. They are always available by phone or e-mail. Thank you FDR!
Hello Colette, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
I am very pleased with how my accounts have been handled. From start to COVID to now ALL has gone well. Extremely good customer service. Affordable fees and payments. Easy to use website. I am very happy that I chose FDR.
Lori, we are happy to hear that you are pleased with the results of your program! We love hearing that you found our program to be the best option for you!
Freedom has been tremendous so far with helping take care of my debts. They're transparent with how everything works and answer any questions you may have. I would recommend anyone who has debt issues to give them a call and have them help with taking care of your debt. I'm glad that I decided to go with freedom to handle mine.
Nicholas, thank you for sharing how you feel about our team! We are also very glad you decided to work with us!
So far, FDR has settled 5 of my debts. 4 more to go. I wish the length of time for the settlement is shorter. I'm now going on for 4 years. I hope the settlements could end next year. I hope to increase my monthly payments next month, to shorten the length of time I'm in the program.
Hi Virginia, we cannot wait to begin working on your remaining accounts. If you are able to increase your deposit, we may be able to shorten the length of future settlements!
The service from FDR has been very good. I appreciate the effort to keep me on track. Thank you for your service. Now, this is a new one. I am being asked to write more words, which is not what I intended to do. Not a necessary requirement, and may be a good idea to eliminate this mandatory requirement. What we express is what we feel.
Hi Gladys, thank you for your feedback. We appreciate to hear how you feel about our service efforts!
I have been struggling for 2 years after my partner had a seizure at work and could not work. This program has already shown positive results. Follow the instructions and keep up your deposits and things will be fine. It is rough for the first few weeks, but it works.
Hello Jimmy, we are sorry to hear about your partners health condition. We are happy to hear our program is simple enough to follow, so that you feel comfortable handling everything else in you life.
My experience with FDR is a great one, so far they have negotiated and pay off most of my debts for me, which I would never be able to do for myself, it is such a relief to get back to a life where my debts are no longer overwhelming, with the continued help of FDR I should be coming to the end of the program soon, thanks FDR, I highly recommend your services.
Hi Elaine, we are excited to see you complete your program! Keep up the great work!
I was struggling with managing my debt. Freedom Debt Relief helped me when no one else would. They have amazing customer service and they were very detailed in reviewing the program. Would definitely recommend to anyone who is having problems with credit card debt.
Hi Mallory, thank you for recommending our program! We are very proud to hear our customer service team has met your needs!
Have been working with them for over a year now. They have been very helpful with resolving my debts. I am very happy with the way they have resolved my debts so far. I would definitely recommend them to my friends and family.
Hi Iris, rest assured we will continue to resolve your accounts! Thank you for recommending our service!
Freedom Debt Relief is a great program to start with and help out of my debts that I had but I know people that had freedom debt relief program they got a loan, paid off their debt and just had to pay the loan that freedom debt had provided them. I would love to have that recommendation to pay my debt off with a loan that freedom may do for me!
Deon, keep working hard and focusing on the program at hand. If things come up great, if not at least you would save more money and time compare to paying a loans principal and interest where here we focus on a reduce principle. Have a great day.
Great company to work with and got my debt paid off in less time than they expected and myself. The employees are great and friendly people to work with and they are definitely on our side. I will recommend them.
Hi Sharon, we are happy to see all of your progress! Remember we are always on your side and here to help!
Would not have been able to resolve my debts without help, FDR helped with legal issues and now have reached a settlement on my last account, finally seeing a light at the end of the tunnel. Thank you to all at FDR.
Jean, we are happy to hear our legal team was able to provide you with the guidance you needed! We are honored to be your solution!
The staff @ Freedom Debt is very friendly & is very much attentive to your needs. They’re available 7 days a week to answer any questions you may have. The hold times are short. If you’re curious about anything after you enroll in the program just give those guys a call. They will work with you in any way that make you comfortable in the the program.
Hi Vickie, we couldn't have asked for a better spokesperson and member! And we certainly couldn't have said it better ourselves, we are always here to help!
Overwhelming at times and extremely uncomfortable with the year-long process of taking dozens of calls from creditors, bank and collection agencies. Not happy with proposed settlement THAT I DID NOT accept due to outrageous APR and unsupportable terms. I should never have been put in that position. Also did not feel comfortable with support during lawsuit. Very unsettling.
Hi Jeff, we hear you, creditor calls are overwhelming, stressful, and uncomfortable. We also understand our program takes time and it can be discouraging to watch time go by with no progress. When it comes to legal accounts, our legal partners have exhausted their resources to obtain the best terms and savings for you. You have full control over your program and what settlements you approve or not, but it is important to stress the need to get legal accounts settled quickly to avoid further legal action. Let us know when you are ready to discuss your next steps.
Fast easy process. Love the quick way they have helped me pay off bills. To help me avoid filing bankruptcy. The quick friendly staff have informed me of the process. I found this a no issue way to take care of these bills.
Hi Betty, we are happy to hear you're pleased with the decision you made to work with us. Bankruptcy is not an easy decision to make or easy to recover from. Our program comes with savings and lots of assistance if you need it!
Very helpful when I needed it the most. When covid happened it caused my business to slow down and I needed the help. You guys not only helped me but made it easy for me so I didn’t lose my business. Thanks again.
Nathan, we understand how hard it is to be a business owner to begin with. We are sorry to hear your business suffered do to a financial hardship, but we are very happy to hear you are in better shape, we wish your continued success in your program and in your business!
My representative was very kind and helpful. She answered all of my questions. Complete transparency. The steps were explained to me in a way for me to understand. Chandra was very patient with me because I’m not too versed when it comes to computers.
Thank you for sharing your experience with Chandra. We are very happy to hear that you feel prepared with the information we have provided for you, Michelle. We cannot wait to see you achieve your goals of becoming debt-free!
Hi, I called yesterday about some fees. Someone was supposed to call me back. No one has called me back. **. NLLG fee and monthly fee has been charged more than once a month on several occasions. I was told 1 charge a month for each. So, I just want to get a resolution. Thank you for your time. Tammy F **
Hi Tammy, we are sorry to hear about this error. I will have an account specialist reach out to you, to have this resolved as soon as possible.
I would recommend Freedom Debt Relief to someone, but since I had so many different debts. It affected my credit heavily, but eventually, the credit comes back. The customer service are very helpful as well. Glad I’m almost done with my program and just keeping up with the monthly deposit made it easier to budget myself.
Hi Arthur, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
Everyone I talked to was so helpful in completing the program and becoming debt free, I finished in only a couple years and saved a lot! Great program. I never thought I would be debt free this quickly after making a mistake early in my 20s.
Hi Corey, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
I appreciate the program and all it has done. My only complaint is I have no idea when my last payment to the program will be. I know it’s a process but it would be nice to know when the 366/mo will come to an end.
Hi Jennifer, thank you for sharing your experience. Please reach out to customer service for additional help regarding your last payment.
I was very happy with your FDR until the above-mentioned account. I was a signer on the account that is why I added it to my account with you. It was originally settled for 1100 then someone dropped the ball on the account. I got a congratulations letter stating that it was settled and I didn’t have to pay anything on the account in which there are records that I printed stating that fact. Then I am suddenly sued by Bank of America for the full amount of 4400. I wrote several letters and made many phone calls that I referred to the recording with BOA with your FDR representative and after much confusing information, and writing to McCarty Law, FDR came to the conclusion that they too didn’t understand why BOA was coming back on me for a paid account.
The account was never followed through on so I had to go to court with my husband and nobody stood by us. We said in court we didn’t owe the 4400 because FDR said it was settled with nothing owing. That is when we had to wait to see what FDR did and it was more confusing because now we had to backdate documents adding my husband to my FDR account in which I questioned “why.” I am ready to get my own lawyer because now our fees are as high as the original settlement offer. I again ask “why”. FDR settled for 3300 and the fees are 1100. Does not FDR feel some responsibility? Higher management needs to look this account over.
Hi Debra, we would like to discuss what happened with this account. An account specialist will be reaching out to you soon.
I'm really grateful for Freedom Debt and they have awesome customer service. They helped me when a card went into litigation and talked me through each step. Can't wait until I graduate though. Be debt-free, finally debt free and manage money better and they really help you every single step of the way, clear understanding about what's going on and gets good settlements to the best of what you need to pay them.
Hi Alison, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
They were very informative and concerned with my situation, and they l continued to call me one call after the other until they finally reached me. Also they were informative about the company and their responsibility as well as mine and what to expect from my creditors and what actions I may expect from them as well,…
Hi Constance, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Very friendly and patient, answering questions and helping. Made a very upsetting moment calming to me. Very grateful. Explained everything very well and helped with suggestions on how to handle my problem. I was losing sleep and after signing with Freedom Debt Relief I can relax and know this will be working to make my life better.
Leanna, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Results of service is not what I bargained for. Many delays and hidden fees. Net savings over original debt is minimal and credit rating is destroyed long term. After you default on a creditor, just wait a bit, save a few bucks and settle it yourself. Much faster and less damage in my opinion. I would not recommend..
Kaylynn, we are sorry to hear that you feel this way about our program. We make sure to disclose all fees upon enrollment. During enrollment we also discuss overall savings. No worries though, an account specialist will reach out to make sure we are on the same page.
I have been with the program around 4 years and it hurt my score but I stuck with it and now soon all my old debts will be paid off. I am so excited and grateful and I am on the road to a much better score..
Hi Ludim, we are excited to see your progress! We cannot wait to congratulate you on your graduation, keep up the great work!
Easy to work with, convenient, friendly. Feels like family. They will work with you. They brought down my debt as well as my wife's. I would highly recommend using FDR. You owe it to yourself to contact FDR! Absolutely great company.
Hi Donald, thank you for your heartfelt review. We are honored to be part of your journey towards a brighter financial future!
This is a professional, knowledgeable group of people, easy to work with. They are extremely talented & well taught!! Thank you for your help, Theresa **. Please don’t hesitate to use them in your financial situation, they work for you!
Hi Theresa, thank you for sharing your experience with us. We cant wait to see you achieve your goals of becoming debt-free!
I'm very pleased with Freedom Debt Relief at how they got to where my debt is down that I would never been able to do on my own, especially in the short amount of time that they did. It would of taken me years to pay off my debt. Thank you for your help.
Kathi, we are happy to see your progress! We cannot wait to see you live your new debt free life!
I was impressed with Freedom Debt Relief with always having a live person to talk to and ask questions. And things just run automatic, I don't have to think about it. The reps explained how much will be coming out of my account every month and what it goes towards to. There was a time where I stopped making payments for a while because I couldn't afford it at the moment. I lost my job and I talked to them about it. They understood and worked with me on it. So, so far, so good. I have just one more credit card debt and that will be it.
There was one instance when all of a sudden, I got notices that I was short on payment. I fulfilled the payment but they said the payments had to be stopped for a while. And that extended the life of that debt. I was thinking what happened to the other payments I had already made towards that debt. I was back to paying the 12 all over again. But so far, everything has gone as planned. I referred some of my friends to FDR that are also in debt.
Mark, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
They have been great help so far through the process of credit card debt. It's going to been a long journey. I was a little skeptical at first but I need all the help I can get. I'm ready to be debt free and stop paying high interest rates.
This is so great to hear, Kenny. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
They have been very helpful and very courteous to us. We have been getting all of our debts paid in a timely manner. We once needed legal advise and they had their lawyers help us through the situation. I would give Freedom Debt 5 stars for any situation that you may have.
Hi Joan, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
I felt like everything was explained throughout the process, it gives me peace of mind that my debts are being handled by someone experienced. I'm excited to get these debts paid off. I would recommend anyone that needs help with debts.
Hi Michelle, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
My financial advisor Barbara was amazing. She was patient and guided me through everything step by step. I really appreciate her time and friendliness. She was very kind. I am very grateful to be free from the shame of overwhelming debt.
Hi Tina, thank you for sharing your experience with Barbara! We look forward to supporting you in your journey towards financial freedom!
Staff members with Freedom Debt Relief were so kind to me and explain so detail in the way this process works. After speaking with them it was such a huge relief for me because I was at the point of saying “how do I figure out my debt without feeling like I’m drowning." Ruth **
Hi Ruth, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
My experience was very positive. I was well informed and made comfortable. I felt understood and helped. The process was easy and informative. I feel I can finally see light and be better off financially.
Hi Amanda, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
So far so good. I am new to the program so at this moment, I cannot give an accurate review. I will update as soon as I start seeing some results. I will be honest and say I am a little scared of my credit score going down even lower at first, but I am optimistic about the outcome.
Melissa, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
It has been great dealing with Freedom Debt Relief. And I appreciate everything that they've done for me. I made monthly payments. And it was broken down bi-weekly every time I got paid. So, it made it easy. The rep is good with everything that we've handled, as far as speaking to each other on the phone. I appreciate everything that she did, what she told me, and what she tried to do. She was knowledgeable about what was going on with my credit, and the people that we were trying to pay off. The experience was wonderful. The money that went towards Freedom Debt Relief could go towards other things that I have to manage around my house. It's a little extra money now that I have. I would recommend Freedom Debt Relief to anybody that I know.
Julio, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
I have just started the program, but I’m excited to get help with drowning in credit card debt. I’m extremely hopeful that this will resolve my problems. It’s been very stressful, and just by reducing my monthly payments, it has helped relieve the added stress.
Hi Sherry, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Great customer service and the website is easy to maneuver. Can’t wait to get my debt resolved. It is easy and affordable! They get your budget and make it work for you. It’s definitely worth the small amount of time to put in it.
Hello Taylor, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
I was lost, like drowning and I reached out, and talked to one of your advisors, just starting this process but I am hopeful, I fixed my credit only to be upside down again, and it really didn’t matter cause what I wanted when I did, I was always told no, but I need to breathe. Hopefully this works.
Hello Alyssa, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Freedom Debt Relief is an excellent program, they are very helpful if you have any questions about your enrolled debt. As an applicant it takes your own responsibility of how long it takes to put your debt behind you. It was hard for me, because I had moved from where I lived for about 50 years. Starting all over after my retirement was a challenge. I'm very fortunate to learn about Freedom Debt Relief. I thank you so much for your help, at time I needed help.
Hi June, we are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
So far so good. I have been assigned for about six months now and I will be in the process for about eighteen months. Freedom Debt Relief takes the hassle away from the hardship. FDR has been a great model for me.
Hi Jerome, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Scott was very forward and thorough with us. Did not make any false promises or representations. He talked us through the entire process and stopped and asked many times along the way if we had any questions. If we did, he would stop and explain them carefully to our full understanding.
Thank you so much for trusting us and taking the time to share your experience, Rick. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
To date, I’ve been extremely satisfied with my experience with Freedom Debt Relief. They have the knowledge and experience to guide me through the process, providing help with written materials along the way and a dedicated contact to promptly answer any questions I might have. As a result, I believe I’m making informed decisions that are right for me.
Hi Robert, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Okay they will great helping me with my debt. It took a little bit longer but they're doing a great job. They fold the creditors for me and I like them. Thank God. I almost finished next year. Thank you debt relief.
Hi Daniel! We love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
My Dad Stanley A. Brock was very please with the overall help and assistance Freedom Debit Relief provided him and Irene his wife my Mom their Daughter Terri Brock. My Dad Stanley Brock passed Away Wed 4/05/2023. But my mom Irene is still on the program and will be. thank you for help my mom Irene Brock continue with the Program.
Hello Stanley, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Freedom Debt Relief has helped me create a new start for myself. The monthly payments were easier to keep up with, and if I had any questions, I knew someone was there to help. I couldn't be happier with this experience and the future I created for myself.
Thank you so much for this wonderful review, Alexia. We are so excited to congratulate you on being debt fee! You did! Excellent work and we are so thankful that you chose us to serve you. We wish you nothing but continued success.
If your asset are intact, this could be the best decision you ever make. FREEDOM from the never ending high credit interest rate hole. A life reset. FDR will give you a set monthly payment for exchange of your debt. There is a point in life where that's a, no brainer.
Hi Lawrence, thank you for this review! We agree - just stick to your monthly deposits and we take care of the rest! Thank you for being consistent and the best part of Freedom Debt Relief.
I would recommend to my friend who needs help with their credit card debts. It has helped me as well. I appreciate for helping me with my own credit debts. I am so glad and Happy that Freedom Debt with any situation. I Thank you all for doing a great job.
Thank you for sharing your experience with us Toni. It is an honor to hear that you would recommend our company to your loved ones! Congratulations on achieving your goals of becoming debt-free!
I just started the program and it seems very good so far. Will have more of an opinion when I see the results and some of the debt settled. Richard has been great and I hopefully be out of my debt soon.
Hi Nelson, thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!
So far I have talked to 4 reps and all have been extremely helpful and kind with my inquiries. They answered all my questions and were very knowledgeable. I look forward to speaking with more reps in the near future!
George, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Freedom Debt was the life line we needed. Professional and knowledgeable service in getting our debts controlled. Easy payments with a user friendly website to see progress. Customer service is available for any questions. Debts are negotiated on your behalf not vice versa. You can see the end of the tunnel. Legal representation if needed.
Hi Noemi, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
I'm happy with my Freedom Debt Relief experience. So far they've been very professional handling my debt and I am truly looking forward to being debt free in the neat future thanks to them. If anyone is looking to eliminate their debt I highly recommend them.
Hi Lloyd, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Friendly, easy, helpful. Took away the stress and management of too many bills. Very easy to follow the program. Would recommend to anyone who is overwhelmed. This did not negatively impact my credit or ability to rebuild my credit. So much better than feeling helpless.
Kimberly, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Anxiously awaiting for negotiations to begin with my debut relief program to help with all the creditors that are waiting for an answer. I’m so relieved that my debt issues will soon be resolved by Freedom debt relief. Thankfully yours.
Hi Steve, it is great to hear that you are happy with your progress so far. Rest assured that we will continue to work hard on your behalf to settle your accounts and obtain the best savings possible, across all of your accounts!
I’m about halfway in my pursuit of happiness. Can’t wait to complete the program. Thank you very much, hopefully I will be done about this time next year, my goal is to complete the program and will never get myself in this situation again. Thank you.
Ivory, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
It's such a relief to be nearly debt free. I am also considering the early payoff loan option that will enable Freedom debt relief to settle my current credit card debts earlier than we had previously anticipated. Thank you for everything!
Lisa, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
At the time I was overwhelmed with debts, Freedom Debt Relief came to my rescue. I have learned about their service thru their ads. I contacted them and evaluated my situation and provided me ways to settle my debts. Their service is exceptional and made me financially relieved from certain difficulties. Highly recommended.
Tomas, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom.
I would definitely recommend this program to family friends and others. the representative I spoke to was so kind and helpful I was. Feel like I wasn't good hands. She got me through the whole process and I doubt that I appreciate you're up for that
Hi Dwayne, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
I understand your services are not free, however, I think your fees are a bit high. I'm grateful you negotiate with my creditors. But, it seems like after you negotiate the debt down the fees I pay you bring the debt right back up,. Sometimes close to the original amount owed
Hi Stephen, keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free
I recommend Freedom Debt Relief because they are very professional people and give me a break and breath for my debts and almost done to pay all my debts and be free again. My graduation is coming very soon and after that not more debts, no more phone calls and I ready to a new beginning.
Juan, we are proud of your success in our program! We are very excited to see you graduate and begin to live a debt-free life!
So far so good as it is early in the program. I responded to a creditor exactly as you suggested, and it went well. Still waiting to see how it turns out but I am feeling some stress relief joining this program. Communication is good so I feel as though you are really trying to help me. Thank you.
Hi Rachelle, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
I'm just waiting right now, but I'm sure it will be a great learning experience, and peace of mind, that's why I turned to FDR. I have read a lot of reviews, all are positive, that gives me great hope, a lot less stress.
Hi Mary, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Freedom Debt has been great to me. I always tell my family and friends about how much freedom debt have gave me through this journey so far. Every time I have a question or a concern, they have no problem answering my questions. Freedom debt is the best 5 stars!
Hi Kristopher, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
These guys made the process easy and helped me understand very well. Would recommend any day! The process of financial struggle is tough but they cut through foggiest and provided a clear path to success. Consider these experts for your time of need.
Hello Dustin, thank you for sharing your experience with us. Our agents work very hard to make sure they understand and meet our clients needs! Please let us know how we can continue to support you in your journey to financial freedom.
You people are so friendly! I love how the people are Freedom Debt Relief are so willing to help me. I would define recommend this place to someone if they were struggling with credit card debt. The people at Freedom Debt Relief want to see you graduate
Hi Sean, thank you for sharing your experience with us! We look forward to supporting you in your journey to financial freedom!
I don't know of anyone to recommend but I really appreciate what you've done for me. You have been the best. I don't know what I would do without Freedom Debt Relief. I feel great about my life again.
Denise, thank you for sharing your experience! It is very important for us to provide the best experience for our members as we understand the support you need from us!
I’ve been able to entrust in Freedom Debt Relief to help with my debt. I hadn’t needed to worry about my debts. Great program to help people get back their finances in shape. I’d recommend to my friends and family.
Hi Rhonda, it is great to hear that you would recommend our company based on the great experience you had! We are honored to partner with you on your journey!
When I decided to pursue FDR with a monthly payment plan, this gave me a game plan as I was going to resolve over $60,000 in credit card debt. It was tough, but it allowed me an opportunity to resolve my debt issues in 4 years. So glad I went with this plan!!
Hi Gerald, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
James ** was amazing and explained the process to me! I am very grateful for his time! His service was much appreciated and he does his job very professionally. I was very appreciative for his time and explained the claim process and helped with understanding what I needed to do. The time it took him to write up the estimate was so quick and he explained that too! He is an asset to your insurance.
Hi Silvia, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.
I am satisfied for the debt relief. I am experiencing financial difficulties and I need to manage my available resources. I want to get out of debt with the program of debt relief and be able to be debt free. I am willing to pay the required monthly payments to fulfill my obligations.
Luisito, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
The process was explained and customer service was very good. I look forward to working with you and to settle my debts so that I can go forward as debt free as possible. From the start everything was laid out for me to have a better understanding of the process.
Kimberly, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Freedom is exactly what you get. We’ve carried the burden of all this debt for years and with Freedom Debt Relief in less than four years we were able to resolve all of our debt. It has been a long road, but one of my worth it. Everyone that we worked with at Freedom Debt Relief seem to be very knowledgeable and very helpful. We were very pleased and quite frankly very relieved with all the help from the folks at Freedom Debt Relief. Thank you for helping us achieve our goals.
Hi Steven, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
All over experience is excellent. What's excellent is the negotiators were very good handling the credit cards to try to get the best outcome, as well as the law firm involved.... especially the difficult one, Discover. So now moving along, there are just 2 left, and debts will be completed in a year and a few months. Also... 90% of your people who answered the phones were very helpful, and knew what they were ".talking about".. Some were CLUELESS..So it probably would be a good idea to have some more training on that part. The only other thing is that dashboard.. You say check your dashboard, but it isn't correct many times. I understand things are "estimated" but it never seems to be accurate. In all, I am satisfied, and trust me lol, I'll NEVER deal with credit cards again! :)
Hi Eileen, thank you for your feedback! We are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
I specifically asked about a scenario involving a debt collector taking me to court due to none payment BEFORE enrolling into the program. I was told that Freedom Debt Relief would use their legal resources to take care of it. And I was assured that most likely that wouldn't happen due to their relationships. Well it happened and now I am being told if they can't negotiate with the creditor that I would be advised to follow the creditor's legal directions. Which would most likely be a higher balance including any court fees.
Hello Ronald, sorry to hear this is happening with one of your accounts. An account specialist will be reaching out to address your options.
FDR does well with negotiating settlements. I do feel they charge a lot for settlement fees (26%) when the point is to try and get you out of debt. While I understand the process I do feel the customer should have more say so in who they reach out next for settlement. But overall good to work with.
Hi Debra, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Freedom Debt Relief has been such a blessing since I started back in 2020. Every single individual has been so helpful, patient and knowledgeable when I called. I’ve been a customer service manager for many years and I’ve been so impressed with the quality of the customer service agents. I can’t thank you enough for helping me through this difficult time.
Christopher, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
I appreciate what the company has done for me. I would Recommend your company to any one. They walk you thru the process and how it's done. They were very helpful and took time to how the process is handled and what to expect.
Dawn, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief to be your partner on your journey to a debt-free future.
Customer Service is the best. Really nice and friendly people that help me understand my goals with my credit. Travis is a great help and is always there if I have any questions or issues, Thank you for all your help Travis.
Hi Robert, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Can’t say enough great things about this company. Agents take the time necessary to get this right. Highly recommended. Unfortunately I know people that have had negative experiences with other companies which soured them on the process. But not so with FDR.
Hello Walter, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
I have had only good experiences with Freedom Debt Relief. I had 2 customer service contacts and one representative actually went back to day 1 and worked everything forward to make sure what I was concerned about was actually resolved, just not yet posted. No one takes that kind of time and caring. But those touches are what sets in OK company apart from an excellent one. A friend recommended the company to me and I am forever grateful to her as I am just a few months away from "graduation."
Hi Karla, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.