Freedom Debt Relief Reviews

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Edited by: Amanda Futrell
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About Freedom Debt Relief

Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
    • 4,921,192 reviews on ConsumerAffairs are verified.
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    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 57 Reviews 10835 - 11035
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    Punctuality & Speed

    Reviewed April 24, 2021

    This process is too slow. I should not have stopped paying all my accounts at once. One or two accounts should have been targeted at a time and I should have stopped paying them only moving on to the rest as settlements are reached. I do not recommend that anyone use the FDR program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Daniel,
    Thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.

    Thank you for the review and your comments are greatly appreciated.

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    Staff

    Reviewed April 24, 2021

    Well everyone I talk to that has anything to do with Freedom has been more than helpful. I appreciate what you do for me and I am my own worst enemy but we’re getting there. Thanks. Even when I was having problems you figure a way to help me get out of it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Edward, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your debt-free future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    PriceStaffBilling

    Reviewed April 23, 2021

    Happy to have my debt being paid off. I just selfishly wish it could be without the service charges and check fees. FDR gives lots of great advice and are helpful at every turn. Would be good if all payments could be ACH and not $10.00 checks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patricia, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed April 23, 2021

    Love working with FDR employees. They are nice and knowledgeable about helping me get out of debt. Since I have been with FDR although early I feel confident that they will help me get where I need to be when it comes to my debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Wallace, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    TechStaff

    Reviewed April 23, 2021

    The agent who helped me was very thorough and made sure I was getting the best option for my situation. I’m halfway through my contract and just settled with my last debt collector! This time next year, I’ll be debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Katheryn! We are thrilled to hear about your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 23, 2021

    Representative was very helpful answering my questions! She walked me through all my questions arhat I was concerned about. So very happy with her.

    Sometimes do not get all the questions answered. To bad you do not get the same person when you call. Be a lot better if you would have someone in your company assigned to you. Thank You for being there for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Arlene, thank you for the kind review. We are thrilled to be making progress and we hope to continue to support you effectively every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed April 23, 2021

    Everything went the way that they said it would, and they took care of everything, and the online account was a plus to keep track of progress. I was treated with courtesy and respect through the whole process. I would recommend Freedom Debt Relief to anyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Teresa. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    PriceStaff

    Reviewed April 23, 2021

    It’s been year and so far everything working fine. It’s take long to resolve but in the long run is worth it. If I have to do it again I do it with you guys again. Thank you for helping me. God bless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Joseph. We understand that our clients are coming from a difficult season of life. We want to be a place of positivity and hope. We want to produce real results that make an excellent change in your life. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 23, 2021

    I was really scared in the beginning but the team was professional and walked me through every step. I am glad I made a right choice!!! I had more than 30 thousand in debt due to school program and COVID. You don’t have to worry to speak with banks, Debt relief members do it for you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sofya, we are thrilled to serve you. Thank you for the kind feedback. We are here every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed April 23, 2021

    Doing an awesome job of handling my debt. Getting very good settlements from my debtors. Can't wait to be through the program and have my debt taken care of. I would recommend them to anyone who is struggling with past due debt to get it taken care of

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Billy. We strive to get the best settlement to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 23, 2021

    The person I spoke with answered my question and I was asked a question regarding One of my accounts which tells me she was efficient at her job. I have been totally satisfied with the service I have had with Freedom Debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cheryl, we provide complete customer satisfaction. We are here every step of the way and aim to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 23, 2021

    I am very satisfied with the outcome of my debt. I couldn’t even eat just thinking about it. I’m so relieved I can enjoy every minute of my time to visit and and enjoy spending a little time with my grandkids and haven’t to be upset all the time

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Diane! We are thrilled to hear not only did we address your finances but improve your quality of life. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed April 23, 2021

    Your customer care reps are a cut above the general call center reps I've dealt with in the past. They are pleasant, professional, and quite well versed on your policies and services. I am always very happy after the calls I have made to customer care. Congratulations on an excellent team! I have referred a couple of friends already and will continue to recommend FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jeanne, thank you for the kind review. We are thrilled to serve you and address your needs. Our goal is customer care and making sure our clients have a great experience. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed April 23, 2021

    I have been involved with Freedom Debt Relief for over 4 years. They have helped me paid off my large credit card debt. I am now 2 months away from being debt free. They have helped me accomplish this goal with great success. If you need help in this matter, go to Freedom Debt Relief. They really do help you dig yourself out of debt. They are always friendly, supportive, helpful & they do get the job done!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Kathy. We are thrilled to hear about your success. We look forward to your future success and rebuilding your finances. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs

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    Customer ServiceTechStaffBilling

    Reviewed April 23, 2021

    I called to confirm my last payment was received and about the graduation packet. The customer service provider was very helpful and I appreciate all Freedom Debt has do to get me where I am now. I can debt free!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hayde, we are over the moon to receive such stunning feedback! Congrats on completing your program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Again, thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed April 23, 2021

    Love this program. They have help me thru all the process and answer all my questions and concerns. I will definitely recommended this to all my family & friends that will need, I chose the right company. Thanks Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program process, Lisa. We strive to provide quality customer care and achieve real results. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed April 23, 2021

    Freedom Debt Relief helped me to finally get my bills paid off. They negotiated with my creditors to get a substantial reduction in my final payment to them. They were always so helpful when needed. I would definitely recommend them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Debra. We listen to our client's needs and find options that can really make a difference. Congrats on your success you earned it.

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    Reviewed April 22, 2021

    Freedom Debt Relief is the appropriate name for this organization because it is exactly that. I feel free; I put it in the experienced hands of the pros. Debt Relief is appropriate because I can breathe a sigh of relief. I no longer feel the excruciating tension that comes with debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Barbara, amazing feedback! Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief

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    Customer ServicePunctuality & Speed

    Reviewed April 22, 2021

    Freedom is on the way. I made some big financial mistakes trying to invest in “options”. I thought a few courses would get me on my way as well as responding favorably to online investment gurus. I used borrowed funds and things quickly went South! Freedom Debt Relief rescued me from myself and my inability to invest wisely. I am so appreciative that they have enabled me to reduce my debt significantly!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Robert, thank you for the kind review. We are thrilled to serve you and provide you with relief and goals to get back on track. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceCoverageMaintenanceStaffBilling

    Reviewed April 22, 2021

    They are so friendly and helpful when time I call about my case. I'm still looking forward to fixed my case. I receive another bill letter to my Jewelry account, I call them last month to verify the my SS number. I call to one of customer here to confirm that I call Jewelry. Thank you for having me to help us fixed debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Yolanda, we deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed April 22, 2021

    He was so nice and helpful! Congratulated me several times on my achievement and answered every question I had. We even chatted about the weather. I would recommend this program to anyone looking to reduce their debt. I am graduating a month early and am so happy!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Amanda. We are thrilled to hear about your success. Thank you for taking the first step to allow us to serve you. Thank you again, for allowing Freedom Debt Relief the opportunity to serve your financial needs.

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    Punctuality & SpeedStaff

    Reviewed April 22, 2021

    You guys are really a relief. Thank you for the help with my debt. I really appreciate the help and I can not wait until I finally am debt free. Thank you so much for everything.. I am so glad I started this journey with you guys.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Rafael. We are thrilled that you have allowed us to serve you. We are here every step of the way. We look forward to your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Billing

    Reviewed April 22, 2021

    Awesome team members and really works hard to get your Credit Repaired and back on track!! The progress was easy and very reasonable payment options . At the start I was unsure, but every time I turn around my credit score gets better!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Carla, we are thrilled to hear about your success. Remember we have nothing to do with your credit. However, over time as you resolve your debt. The credit is in a better position to rebuild effectively. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 22, 2021

    Overall the help from Freedom Debt Relief change to be better on my situation from deeply in debt max out. Now my life on very much P R promising managing my financial stability. Thank you much Freedom Debt Relief for all the help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Vincent. We fight to get the best settlement to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed April 22, 2021

    They provide good service and keeps us well informed. We just wished settlements come a bit quicker, but we understand it takes time. We love the emails notifications, tips and dashboard provided. We thank you for all the help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Harry. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed April 22, 2021

    The team is very professional and knowledgeable. I was never put in a situation where I felt obligated to do something. The process is very easy to do. The team follows up and lets you know your progress in the program frequently. They are fast and very accommodating.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, it is rewarding to hear such great feedback about our Client Services team. Our number one aim is to help our clients feel confident about their experience with us. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed April 22, 2021

    So far everything is going smooth. But did just recieved a summons. And it is being taken care of. Thanks. Call have been kept down which makes it a lot easier for us. Yes I would recommend it to friends. Thank you for all the good work. We will see how the summons goes.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dale, we are thankful for the kind review. We understand that can be frustrating to see attorneys addressing your account. It's a risk and we are happy to provide a service that considers these potential outcomes. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 22, 2021

    It's a process and it takes time so the key is to be patient and not expect to be debt free immediately. But the process gives you peace of mind as you watch it unfold. It's almost feel like an accomplishment as it happens.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dennis, thank you for the kind review. We are thrilled to serve you and are thankful for your understanding of the debt negotiations. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed April 22, 2021

    I have overall happy with Freedom Debt, I just wish they would contact the creditors so they quit calling. I was surprised that I continue to get calls and emails from them on a daily basis. Otherwise, it has been good. I like how easy it is to go online and approve accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Heidi, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceContract & TermsPunctuality & SpeedStaffBillingRates

    Reviewed April 22, 2021

    Fast work! Good and thorough customer service. Very helpful with explaining how the program works. The program is beneficial to anyone who isn’t getting anywhere with credit card payments due to high interest. I would recommend to anyone who has 15k plus is credit card debt. I have already came to a settlement agreement with one of my 2 credit cards and am moving quickly through the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Benjamin. We agree this program is not for everyone. However, we do offer other services that may be able to help. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceHonesty & Transparency

    Reviewed April 22, 2021

    From the start we have been kept informed of current situations. Great communications and they have been honest and upfront about everything. Wonderful people have been there for me and my family. I am glad we made this choice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Richard. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed April 22, 2021

    A happy customer. A 100% satisfied. I was a little worried about how all will be solve but I'm happy I took the decision and consolidated all my debts in one. I highly recommended to all people who are in trouble to do it too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Carmen. We are thrilled to serve you and will be there every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Loan Process

    Reviewed April 22, 2021

    The only thing I am not happy with is when we joined this company we were told after 6 months or so we were to get a loan and pay a monthly note until the creditors were completely paid off, this has not happened yet. Can you please let me know if this will ever happen and if so when? Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Hello Jerrid,
    Thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.

    Thank you for the review and your comments are greatly appreciated.

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    Customer ServiceStaff

    Reviewed April 22, 2021

    Felt very safe with the help I am getting but I still get a lot of phone calls.... Would like to know how to handle them - FDR has taken a lot of worry away - but still would like to get rid of the calls....

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Patricia. We would recommend that you review how to handle creditor calls article on your client Dashboard. https://fdr.programdashboard.com/program-resources/creditor-calls. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed April 22, 2021

    My experience with working with you has been very good. At the time I entered into the program, I was really needing help. Using credit cards was just a crutch. Thanks again for all your help. Keep up the good work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Linda, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    StaffBillingRatesTransparency

    Reviewed April 22, 2021

    Updated on 09/17/2021: Freedom Debt Relief has been very helpful in getting us (wife) and self from under a large credit card debt. My payments were reduce considerably. I went from seven credit card payment down to one very manageable payment. The single manageable payments has been a lot of help getting our finance in order.

    Original Review: Have been very helpful in the consolidation of all of my high interest credit cards, and have a peace of mind that I don't have to worry about making my monthly credit card payments. This has help put some extra cash aside for emergencies.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gloria, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 22, 2021

    I won’t be able to do this without your help because I don’t have friends or family who will support me like your company did for me so I can start over my life fresh again. I have been thinking about how to do it alone but I never start until I found your company to help me with my problems.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Matinee, thank you for taking the time to leave us a review! We cannot tell you how happy it makes us to hear about your experience and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 22, 2021

    I couldn’t ask for a better, more professional group of people than from Freedom Debt Relief to consolidate my debt. I am so pleased and satisfied with the dedication they have shown throughout this process. SIMPLY THANK YOU! Your hard work is truly appreciated!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nadine, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceRefunds & PayoutsStaffBilling

    Reviewed April 22, 2021

    Setting up a payment plan was easy. It was an estimate of how long it would take and how long you'd have to pay this amount. The part left out was that the amount can change at any time and you don't have any choice but to do it. I found this out in the last two months. There were a lot of things that were missed so it ended up costing a lot more money. My whole understanding of the program was you paid whatever they negotiated. I had no idea if something came up that was different, there would be additional money paid out. For my situation, it was 900 something dollars. Right now, I'm literally paying $1,700 a month and that's no better off than I was before. It'll get paid faster but I had no idea that was part of the deal. I'm not happy at all.

    The whole reason you do that is because you're in a financial pinch with little alternatives outside of bankruptcy. My situation started before COVID and COVID only made it worse. I'm working now but it has continued to be a financial burden as these other companies come after you for money. I pay monthly for an attorney and Freedom told us that we could get sued by American Express but not to worry and that they have retainers. And I did that. I got sued and the options were pay it all or pay 800 a month or 1,200 a month. Up until that point, it was fine. But had someone told me before that I just needed more money in the account to build it up so that they could negotiate, we would have probably avoided that. Initially, the communication was great but once I got into it, it had been poor. If I have a question, I'll typically send it in a chat or email. There has not been a whole lot of communication and typically, it’s somebody different.

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    StaffBilling

    Reviewed April 21, 2021

    I have had a very awesome experience with FDR. I would definitely recommend them to anyone who needs financial assistance with outstanding credit card debt!! Thanks FDR. From day one, they always held up to the promise they made to me!! It’s easy and convenient to work with them!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Johnny, for taking the time to leave us your feedback! Our team takes pride in making sure our clients will be supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 21, 2021

    I followed every step, super easy and am already on my way to settling accounts and it feels so good to see the progress so soon into the program. I am super glad I made the decision to call FDR! Thank you for all your help and providing such awesome support!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Felicia, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free! If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Billing

    Reviewed April 21, 2021

    I am very happy with the progress I have been able to make since I started with Freedom Debt Relief. Now all my bills have been negotiated and are being paid done as I write this review. I know I would never have made the progress I have on my own. I would recommend anyone struggling with their debt to contact Freedom Debt Relief today.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Tammy! We appreciate you taking the time to leave us a review! We're ecstatic to hear about your success thus far and we look forward to your brighter financial future. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 21, 2021

    They have been very helpful in working with me and getting rid of my debt, I would recommend them to everyone who needs help in this situation. They work with you and it gives you a chance to breathe and feel good about getting rid of your debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pamela, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Refunds & PayoutsStaffBillingLoan Process

    Reviewed April 21, 2021

    I have started in the loan program to settle accounts and pay back the loan. All my accounts are now settled and the loan payments will start. Thanks for the help getting me here. I plan on making extra payments to pay the loan quicker.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Brian, we appreciate you taking the time to leave us a review! We're ecstatic to hear about your experience thus far and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 21, 2021

    I have been receiving detail progress from this company, very impressed. Thank you for that you are doing to resolve my debt. Customer service is always helpful. Always makes me feel at ease.

    Thank you again,

    N.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Nicholas, for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we will always be here for you. If you need any assistance, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Refunds & PayoutsStaffBilling

    Reviewed April 21, 2021

    They have taken the pressure off me with the pain I've been suffering and a heart condition. I don't know what I'd do without them because I believe in paying my bills and they've helped me through the process of getting me out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Katherine, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we will always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 21, 2021

    Thank you for making this scary process so much smoother and easier. I was very hesitant to begin the program but couldn't be happier with the process of seeing my debt finally start to disappear. Anytime I have concerns you are always eager to help and the resources are amazing. Thank you for changing my life for the better in becoming debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Robyn, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Sales & MarketingStaffBilling

    Reviewed April 21, 2021

    These people did an awesome job in helping me pay off my credit card debt. I never thought it was possible. This company is amazing. I recommend this company. They do what they advertise. They help people like you and me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Daniel, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we will always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 21, 2021

    Pleased so far with the way everything being handle. I wished I had a better deal with the American Express account. Is it possible also while the process is still ongoing to have a credit score provided to customer. I think that would be another source of motivation to finish the program

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Aidara, thank you for your amazing feedback regarding your experience! Our team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. If you have any questions regarding your program, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 21, 2021

    Excellent. It took a while for me to get there but I’m almost there. One more account to resolve and I could start a new leaf in my life. Thanks to you guys. I couldn’t do it. Where are you guys? Thank you. Again thank you. I will recommend you guys to all my friends during credit problems

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Roberto, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free! If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 21, 2021

    I would not recommend this company to anyone. They do not help with issues. I have called and sent screenshots of issues and nobody replies or even returns a call. NLLG is worthless too. All this company is about is money. Dont get me started on the settlement fees I was not told about upfront. All they do is make it look like they saved you money but they really do not because the money you did save is taken in settlement fees. Complete waste of time and money..

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    StaffHonesty & Transparency

    Reviewed April 21, 2021

    It’s been a year that I’m with Freedom Debt Relief and honestly I am a relief of sleeping at night without worries. I am thankful that I found this services and I will recommended to anyone who needs help. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mariet, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 21, 2021

    Well for us we went through the program before it worked then. We got in a Jam again from overspending. We went back to Freedom Debt because we went with the program before and it worked. We would recommend them highly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Roselee, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Contract & Terms

    Reviewed April 21, 2021

    Discover says they haven't been in contact with Freedom - Freedom says they have- just hope they get something worked out before I'm sued. Discover tells me they want an agreement - Freedom says Discover is hard to work with. Please just get something worked out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Tammy, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.

    Thank you for the review and your comments are greatly appreciated.

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    StaffEase of Use

    Reviewed April 21, 2021

    FDR makes the debt consolidation process very easy. The process is well constructed and easy to use. Throughout the process they communicate well and guide you through the steps. I am appreciative of the professionalism of the staff through this difficult misfortune. Great program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our Client Services team, Mark. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 21, 2021

    Your representatives are consistently as professional as can be. I have a hazy idea when I will be finished paying off the credit cards, and am as happy as can be about that. I am about to call your office and ask you to take $1,000 again later this week.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Patrick! We are thrilled to hear about your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 21, 2021

    Freedom Debt Relief’s program works well. I get phone calls from my creditors and I tell them that I'm one of the clients from Freedom Debt, and it’s not a problem. People should go for FDR. It's very satisfying and it works with everything you can imagine. The reps were very knowledgeable and knew what they were doing. They walked me through it very calmly, so I didn't feel under pressure or frustrated. I feel much better now and a lot more relaxed. It’s relieving and amazing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Vivian, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 20, 2021

    My monthly deposits started off reasonably and have increased over $500 additionally monthly. All of my debts have not been settled so I am not sure how much more I can afford if my deposits continue to increase. I would not recommend this program. I have had two court cases and potentially more. It's really stressful.

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    Contract & Terms

    Reviewed April 20, 2021

    It’s taking too long to get results and that affected my credits. I’m not too happy with the time it’s taking to get my credits straight. I’m making deposit $400.00 and they saying it’s not enough for them to make arrangements.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Alexander, we appreciate you taking the time to leave us a review. Rest assured our team is working hard to resolve your debts as quickly as possible. We would be more than happy to answer any questions or concerns you have regarding your program at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed April 20, 2021

    Omg, I’m starting to see my debt being resolved and I’m so excited the FDR is doing all the work for me and I don’t have to worry about all the calls that I used to receive on a daily basis. So ready to restore my credit and get back to normal life. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Luz! ! We are thrilled you have taken the first step to resolving your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

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    Refunds & PayoutsStaffBilling

    Reviewed April 20, 2021

    I had a few medical issues that cause me to be unable to continue paying my bills the way I felt necessary over the past 3 years. So, I went to Freedom Debt Relief to see if they could help. I couldn't find a better helper in my attempt to care for the debt I owed than FDR. They have showed that creditors and FDR could work together to accomplish what was needed to eliminate my debt in a reasonable timeframe and satisfy my creditors. All in all I am fully satisfied with their activity governing my payments. I would fully endorse FDR to help anyone else needing help in the financial area. James **

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    Staff

    Reviewed April 20, 2021

    I feel like a weight is being lifted off of my shoulders. It will feel even better at the end of this. I need to retire and I do not want to have this hanging over me. Thank you for helping me get out of this bind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Brenda. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Punctuality & SpeedBilling

    Reviewed April 20, 2021

    This program is doing exactly what I need. It's great to have them, and their expertise, support me in an area where I'm not an expert. They spelled out how they were planning on addressing my credit history, allowed me to choose which accounts to include or exclude, and provided a fair payment schedule.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Richard. We are thrilled to serve you and find options that help rebuild your credit and manage your expenses. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Contract & Terms

    Reviewed April 20, 2021

    I'm very please. Seems like they are getting the job done. Very happy with this program, and hopefully they can get all of my debts resolve. I would recommend it to everyone that has a debt problem, they have a good way to work with the people the customers owe money to.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Napoleon, we appreciate your amazing feedback regarding your experience! Rest assured our team is working hard to settle your debts and we will always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 20, 2021

    Freedom Debt Relief has taken a big load off my shoulders. Before, I had maybe a dollar left and not even enough to make it through the month. Now, I'm making it through the month, I'm back on my feet again and everything is almost paid off. I'm able to do things, buy groceries and do things. FDR is excellent with customer service. Everybody is absolutely wonderful and they truly care about you. People should go with them. The people there treat you with so much concern.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Debra! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 19, 2021

    Yes I would recommend a friend. Freedom Relief has help me a lot took a big burden off my shoulders. I’m still in the process but love the way is heading right now. I appreciate it. Thank you again.. I will inform a co worker that’s in need of hardship about Freedom Relief..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    David, we appreciate your amazing feedback regarding your experience! Rest assured our team is working hard to negotiate your debts and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 19, 2021

    Freedom has taken what was the most stressful part of my life off my shoulders, while not sending me into bankruptcy. They were upfront about the procedure and how it would affect my credit. I am watching my former debt being repaid after negotiations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Virginia, we appreciate you taking the time to leave us a review! We're so glad to be able to assist you along your debt-free journey and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    StaffCommunication

    Reviewed April 19, 2021

    I could not be more happy than I am with the way Freedom Debt Relief has taken care of my account and got my settlements. I would recommend them to anyone. They have done exactly what they told me they would do, they keep me informed on my progress and the dashboard is excellent.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Roberta, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 19, 2021

    I am very satisfied with the ease of which your company is handling my debt problems and how you continue to keep me notified on my progress, I have peace of mind knowing that you are dealing with my creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jacob, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    CoverageStaffTransparency

    Reviewed April 19, 2021

    The people I have interacted with while getting started with fixing my credit was a great first impression. The explanation was informative and didn’t make me feel like I had done everything thus far wrong in regards to my credit. The conversation was friendly. No scolding and that was much appreciated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 19, 2021

    The representatives have been courteous and helpful. I am pleased with the service I have received. I am thankful that there is light at the end of the tunnel and with Freedom Debt's help, my goal of being debt free is achievable!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Betty. We strive to provide our clients with quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed April 19, 2021

    If you are reading this, I highly recommend getting involved with this company. They are helpful with getting you the debt relief that you need and monthly payments that fit your needs. I personally love the breakdown of the settlement percentage. I will end this with they have great customer representatives that are always helpful to you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Jeremy. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBillingTransparency

    Reviewed April 19, 2021

    Awesome communication and updated information on my status as I strive to reach my goal in paying off my debts. No longer having to worry about my debts as they take care of it on my behalf. This has lead me to be less stressful about my bills.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Eduardo. We are here every step of the way and are eager to resolve your debt. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedTransparency

    Reviewed April 19, 2021

    Very smooth procedure to knock down your credits. Thank you. Never failed my expectations. Very prompt in dealing with my creditors. Very transparent with the progress of the settlements. Always on top of everything. Despite my busy schedule, Freedom relief always reminds me on the next step.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Janette. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief

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    StaffTransparency

    Reviewed April 19, 2021

    This company will put your mind and worries at ease to find relief from debt. They will work with you and companies for the best outcome. This company will keep you up to date with your progress and have a easy to understand dashboard. I am very happy to have them in my corner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Brenda, thank you for the kind review. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed April 19, 2021

    FDR has taken stress out of my life. I worry about my credit score while in the program, but I believe my credit would be worse if I was trying to make minimum payments on all my debt. Thank you for your help and all the work you do behind the scenes for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Joan. Keep up the great work. In time you should be able to rebuild but for now lets focus on resolving debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffRates

    Reviewed April 19, 2021

    Was pleased. Customer rep. Was understanding and was able to help me. I am having financial difficulties and will work with me lowering my monthly for now and still keep my program going. I am very satisfied with Freedom Debt Relief and would rate them very high.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rosalyn, we understand that our clients are coming from a difficult season of life. We want to be a place of positivity and hope. We want to produce real results that make an excellent change in your life. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 19, 2021

    Freedom Debt Relief is very good with their customer service. It's always a positive feedback anytime I’ve ever had a question. FDR was always helpful but I wasn't quite sure which account was being settled right away. Lately, I haven't been communicating with anyone. They could be a little bit more aggressive and personal and say, "Hey, we can do this if you do this." My credit score has gone up, which is one of my goals, but it has taken a couple of years for that to take place. Where I am with it right now, I could probably move a little faster and get an excellent credit report.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Brenda, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceTransparency

    Reviewed April 18, 2021

    So I’m hit out of the blue with this recommendation to deposit over $300 in my account for one of the settlements. First I heard of it, terrible explanation about what was going on when I called customer service. Her explanation was just reading back to me what was already written in the email - she could provide no further details and was supposed to find out what was going on and get back to me. I still haven’t heard anything yet and I’m supposed to decide by Tuesday and today is Sunday. Do you have the date I called.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Carolyn, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.

    Thank you for the review and your comments are greatly appreciated.

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    Reviewed April 18, 2021

    I’m happy that I’m so close to graduation. All of my questions were answered and Britney was very easy to talk to. I was never made to feel uncomfortable or less than at anytime. It was a relief to know that it’s almost over.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Jeremy. We strive to get the best settlement to help you save money and time. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePricePunctuality & SpeedRefunds & Payouts

    Reviewed April 18, 2021

    If I could give negotiate stars, I would. I am being sued by one of my creditor. Even though I have uploaded the notice of intent to file suit and incur court costs and all documents from their attorney up to my dashboard. I also called FDR customer service to make sure they see it and forward all documents to the right person who can negotiate with them, but the person I talked to said “If it’s not a Summon you don’t need to worry about it, they are not going to sue you.” One month later I was served with a summon right at my front door! I have to pay for court fee $225 and $45 to faxed all paper work and check to NLLG. This is not what I signed up for. Very disappointed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Khankeo, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.

    Thank you for the review and your comments are greatly appreciated.

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    Punctuality & SpeedStaff

    Reviewed April 18, 2021

    I would like to take this opportunity to thank FDR. Very friendly and professional all in all. The agent I talked with is very friendly and very understanding. I wish that we can settle everything with ease and fast. Thank you FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, Godfrey. We listen to our clients and make sure we find options that will suit their financial needs. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 18, 2021

    I amassed too much debt, had deaths in the family, and had another member of the family take off with all our liquid assets after 20 years of savings in it. All we were left with is hard assets and we owed everybody. It was a hardship for four years. I didn't really want to leave my creditors hung out to dry so I used the Freedom Debt Relief.

    Everything's pretty cut-and-dried. We had some issues at first, trying to keep up with the program. It was tough but I had to renegotiate after I couldn't fulfill my first obligations with Freedom Debt Relief and we came to terms. Since then, everything has been all right. I recommended Freedom Debt Relief to several other people including my son and he went with them. After four years, they let him go.

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    Freedom Debt Relief
    Response from Freedom Debt Relief
    Robert, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.

    Thank you for the review and your comments are greatly appreciated.

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    Customer ServiceStaffBilling

    Reviewed April 17, 2021

    I am grateful for your outstanding help and excellent services. I am always encouraged my helpfulness. I have recommended this company to two friends. One did respond and she is now in enrolled in this program. She is pleased. She wants her bills paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Wanda. We are thrilled to serve you and your friend. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed April 17, 2021

    My experience with Freedom has been a wonderful experience. I believe they’ve done a great job helping me to resolve my debt, working with me when I needed help. During this hard time that we’re going through in the world these days they’ve actually help me a lot taken a lot of stress off my shoulders. When I first joined I was kind of leery about doing it though because I’ve heard so many bad things about it but I’ve had nothing but good experiences with Freedom and I totally appreciate all the help that I’ve gotten from everyone.

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    Response from Freedom Debt Relief

    Terrie customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief

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    Reviewed April 17, 2021

    All my anxiety over my credit card debt has been a big relief knowing that my debt has been negotiated down and getting paid off. It's been an easy process with the monthly payment plan that is set up with the monthly payments that fit into my budget.

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    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Wendy. We listen to our clients and find options that can help them achieve their financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed April 17, 2021

    It's only been 4 months and one debt down! Things are moving right along. So far I am happy with my progress. I even added to my monthly deposit. This has really helped me curtail my spending. I'm looking forward to being debt free in a few years. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary Ellen, we are thrilled to hear about your success. We look forward to being part of your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 17, 2021

    Great office with good staffs and very helpful. Plus save my time and more money on my credit cards debt. Would be recommending to other friends when they are having problems and needing for help. Thank you for all of your help and very appreciated that.

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    Response from Freedom Debt Relief

    Amazing feedback, Chan! We strive to find the best settlements to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed April 17, 2021

    The service has been good so far and looking forward to start getting the settlement started. Everything has been explained completely so far and I know that I can call at any time with questions for them. I recommend them to anyone who trying to get rid of credit card debt.

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    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Andrew. We strive to make each interaction easy and understandable. We look forward to your future success and are honored to serve you. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 17, 2021

    Wanted explanation on how I can finish program sooner. How much money is needed if I can make a lump sum deposit. What percentage does chase you usually accept. How low do you start and if they settle for lower amount do I get a refund.

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    Response from Freedom Debt Relief

    Hello Michael. Thank you for responding to the survey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed April 17, 2021

    I've been with Freedom for a while and they did a good job. All of the reps were very courteous and very on-task. I didn't have to work with the real collectors and that was less stress for me. The only problem I had was the program took a long time but that was part of the process. I had so many debts so it took a while to resolve all of them. I would highly recommend Freedom.

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    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Sadie. We are thrilled to hear about your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    Great Company in helping and assisting in negotiating personal debt relief. As long as you follow their guidance you will be successful in solving debt problems. This company is definitely the resource to retain if you are serious about decreasing your personal debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cortez, we appreciate you taking the time to leave us a review! Our negotiations team works hard on resolving your debts and we will always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 16, 2021

    I’ve been very happy with their service and customer care. It’s taken a large burden from me. They have resolved any problems that of come up. I was served with a summons but they took care of it. Very happy.

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    Response from Freedom Debt Relief

    Elaine, thank you for your amazing feedback regarding your experience! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we will always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    Very helpful and friendly staff. Always getting updates on my debts process which I like very much. Would recommend to a friend and I have before. In times like these it’s nice to know people want to help out.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jazmin, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffEase of Use

    Reviewed April 16, 2021

    I am very pleased with the service and response time of FDR. The portal is extremely user-friendly and easy to navigate. I feel very confident knowing FDR is on my side working with my creditors to get the best settlement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jeni, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 16, 2021

    Very satisfied with services so far. I like the way my debt is settled and I would recommend others to join so they can know who to use to get out of debt. Everyone wants to get out of debt but don’t know who to trust so to recommend a company would help them trust someone to help them eliminate debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Aradhanie, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    The person that helped me get started was great, but the company did not stop the 1st automatic payment from my top creditor, so I had a lot of money taken out today, and today was not a good day for that. I sent the email letter to my creditors to stop automatic payments and it did not stop the payment from my top creditor was deducted out of my account this morning.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Todd, we're sorry to hear about the mishap with your creditors. We would like to speak with you regarding your concerns so a member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

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    Reviewed April 16, 2021

    Freedom Debt Relief company is definitely is a relief for my debt that I had very hard time to pay all my credit card bills with high interest rates. I got lucky to signed up with Freedom Debt Relief company. It is an great service to help me save my money to pay monthly bills on-time instead of paying high interest rate to creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nazeefa, we appreciate you taking the time to leave us a review. Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 16, 2021

    Customer service agent was fantastic. She helped me with the issue I had without any problems. I am in the midst of a legal action with one of the creditors and am not able to accept any other settlements. She made a note that the settlement was a deny but made sure it was shown due to the legal action I am in so it wouldn't go against me for the decline.

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    Response from Freedom Debt Relief

    Thank you, Kitten, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Contract & TermsPunctuality & Speed

    Reviewed April 16, 2021

    The process is moving along the way. I was told it would. I'm excited about the agreements we've been able to resolve thus far. I can't wait to have this behind me but I know we are heading in the right direction. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief1

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    Reviewed April 16, 2021

    Help is great when needed. The people that help us have great knowledge. Can contact them at anytime and the are always ready to help. Thank you for all of been so nice and helpful. I would recommend my friends and family to you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pat, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    I really enjoyed the service that was presented to me, the agents were very caring and professional and answered all my questions I needed answered. It was a very pleasant experience, KEEP UP THE EXCELLENT WORK, THANK YOU SO SO MIUCH, YOUR BUSINESS IS TRULY APPRECIATED!!!?

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    Response from Freedom Debt Relief

    Hello, Azalia! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    I was really hit hard financially during the Covid 19 pandemic. My career is in hospitality. I was overwhelmed and struggling... Then I get a package concerning debt relief. This was a Heaven sent! Everyone I have dealt with at FDR have been a great help. Thanks kindly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mary, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    In the beginning it was stressful, knowing that I stopped paying on my accounts but once my account built up everything seemed to get easier. I am very happy with the way things are going. It is so stress now. Thanks so much for the help!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Melissa, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    I always tell family and friends about Freedom Debt Relief. This company took a load off my mind. I Finally asleep at night after I turned over most all my bills with them. It’s a relief not to hear the phone ring and it’s a bill collector it’s a relief not to see threatening bills Come in my mail. This is a great blessing.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Dorthy, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 16, 2021

    Freedom has helped me immensely and look forward to being debt free. I can’t imagine what would have happened to me if I didn’t go through with this program. I have less stress going on in my life with the help of Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Timothy, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    Awesome company to work with to get out from under credit card debt. We are very happy that we found them when we did! They have a very easy format, professional customer service and it's great to be able to work online.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Angelina, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed April 16, 2021

    The agent was really informative and helpful. I loved that she offered advice and didn’t just hit me with a bunch of corporate answers. The call was drawn out and she was really nice. Did I mention informative. And that she was really nice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Trevion, thank you for your amazing feedback! Our team takes pride in making sure our clients are supported throughout the process and we will always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 16, 2021

    I am very pleased???? I feel very comfortable allowing you all to help with my debt issues. I will be letting others know about what you have been doing for me. Thank you so much for helping me resolve my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lilly, we appreciate you taking the time to leave us a review. Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please be sure to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed April 16, 2021

    Initial representative was extremely knowledgeable, explained information thoroughly, monthly updates, and call-in support if needed. Credit rating has improved. No complaints from me!! My stress level has gone down immensely - satisfied that I am getting the help that I needed!! ✝️??❤️

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Sandra, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for being the best part of Freedom Debt Relief.

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed April 16, 2021

    Customer service has been super helpful. They were always quick to get through to me by email for the settlements. And when I had to call them, they were a bit of fun and patience. I had one collection that went to court and they took care of it. I have a substantial amount of credit card debt. It took a year until something really started to go down. I'm supposed to be done in two years so I let go of a total of five years. Freedom cut off a lot of what I owed. That's the biggest reason that people should use them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Diandra, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief.

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    Punctuality & SpeedBilling

    Reviewed April 15, 2021

    This has been a very stressful time for me. I was out of work for several months and couldn’t make my payments plus late fees. I made the decision to refi mortgage and join Freedom to consolidate, by building a “bank” so to speak, then freedom negotiates and pays debt off. I’m at $200 but may raise soon to lessen time line. I am grateful to mortgage co. and freedom debt relief. It takes time but less than paying off on my own!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lisa, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 15, 2021

    I am Very happy with FDR. The program truly works. It takes patients and they will help you out. The helpful staff and online services is great and helpful. I would recommend FDR to anyone that needs financial assistance. It seems my situation was out of control with no end in sight, now I can see the light getting brighter at the end of this journey.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rebecca, thank you for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    I thank Freedom so much. They saved my life. I didn’t know what I was going to do they came in and helped me. I appreciate them for their help and whenever I have a problem I just call them and they make feel better.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Joann, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed April 15, 2021

    I'm happy overall with my experience. My accounts are starting to settle, and I look forward to getting my credit back on track. Staying consistent with your payments, and making additional payments, will expedite the process. I will share my experience with others and recommend Freedom Debt Relief for those in need to getting their debt settled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anthony, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    So far I am very pleased. It took 6 months for the first account to be negotiated. By 9 months 3 accounts were negotiated and now there are just 2 accounts left. The only bad part is each creditor calls once a week asking for payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    Not a fan of the dashboard. Prefer to authorize settlements by phone or text ID number. I find dashboard very confusing and I had an incident that raised my monthly deduction without my authorization.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michele, thank you for taking the time to leave us a review! We understand that you do not prefer the Client Dashboard and we would be more than happy to assist you via email or by calling us at 800-655-6303. We appreciate you being a valued client of Freedom Debt Relief and we'll always be right by your side!

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    StaffTransparency

    Reviewed April 15, 2021

    Updated on 8/10/2022: FDR is great at solving debts, I only wish that it was a faster process. Other than that, I’m glad to see my debts being taken care of. Also, I wish there was an easier process for submitting collection notices to your account.

    Original review: Very satisfied and pleased now we are seeing settlements and approving them. Thank you for all your help. It’s also easy to add debt and it’s a relief that it will be handled also. Thank you again. I will recommend this company.

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    Response from Freedom Debt Relief

    Stephanie, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    I don't have to worry about creditors since I turned them over to Freedom Debt Relief. Two have already been resolved. It is wonderful not having the stress of wondering who and how to pay. I wish I had known about Freedom long ago.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Teri, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    My debt relief has been handle to my satisfaction. I am so happy with the way my debt relief is been resolve. I would have not been able without for you. You all are doing a great job. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nalinda, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 15, 2021

    Used them before and would do so again. I trust their decision on how to resolve all of my debts. Thank you very much for all of your help. Thank you for all of your help. I would use you again if I have to. Thanks again.

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    Response from Freedom Debt Relief

    Thank you, Robert, for your amazing feedback! We cannot tell you how happy it makes us to hear about your success and we will always be right by your side. If you have any questions, please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    Has been very helpful. The staff has been very informative of process. I have struggled for five years to get these paid down and to know one of them is finally settled is a relief. Thanks for this relief. Looking forward to getting the next one settled.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rhonda, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    It was great, in a short moment, its already started my 1st card payments with FDR. That I never been expected this gonna be real. After almost 2.5 years when I saw the change on my cards, I was really so happy. Thank you so much FDR.

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    Punctuality & Speed

    Reviewed April 15, 2021

    Very dissatisfied for a few reasons.

    1. I was sold on the program that this would only be for a short term. Far from true!
    2. I had no idea there would be monthly Fees.
    3. My credit is worst now than when I started.

    4. Very slow negotiating that is just piling up more debt the longer it takes.

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    Response from Freedom Debt Relief

    Todd, we're sorry to hear about your experience. We never intend for our clients to have a poor experience and we would like to speak with you regarding your concerns. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

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    Reviewed April 15, 2021

    We are so pleased with Freedom. We will definitely tell family and friends about our experience. I encourage anybody who is having trouble with a financial situation, contact them at freedom. We did and haven't looked back at all. Trust them with your credit card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Teresa, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed April 15, 2021

    Doing ok, sad to see my credit score going into the dumpster, the one credit card I kept with my local bank they keep lowering my credit limit, it is now down to 500.00 from 2300.00, will be so glad when this process is concluded.

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    Response from Freedom Debt Relief

    Kenneth, we appreciate you taking the time to leave us a review! Rest assured our negotiations team is working hard to settle your debts as quickly as possible and we look forward to you becoming debt-free. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    We have only been in the program for a few months and so far it has been an incredible experience. My husband and I were looking at bankruptcy before I found this program. Angie, our debt consultant, was so nice and understanding when walking us through the how everything works and what would happen over the next few months. The customer service that calls every month to make sure we don't have any questions and still understanding how everything works has been so nice to have.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jordan, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    Love the fact you are helping me with debt and I am able to get part of my life in order. I really need this and it's so simple that I dont really have to do anything. I am being helped with minimal work from me since I dont have time.

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    Punctuality & SpeedStaff

    Reviewed April 15, 2021

    Was a pleasure talking to this person. She was clear and patient with me. I love and absolute I will recommend to my friends, love and friendly person. Understand and she help me with my trouble. She was fast and nice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jaime, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Refunds & PayoutsStaff

    Reviewed April 15, 2021

    I was looking for a way to pay my debt off when I came across Freedom Debt Relief. I am very pleased with the assistance I have received. The employees have been very reassuring, professional and kind. Thank you Freedom Debt Relief. I truly appreciate all of you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Sandra, for your amazing feedback regarding your experience. Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 15, 2021

    With your help, I’m feeling like there is a heavy bag removed on top of my head. I started sleeping again without stress for thinking about how to pay bills and listening to the creditors calls. It’s a big peace of mind. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marie, thank you for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients are supported throughout the process and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 15, 2021

    FDR agents have been very receptive/responsive in communications. All communications including legal services I opted for. Very supportive. They provided tips and insight to the debt process. I look forward to the resolution of all my debt and having peace with the completion of debt resolution.

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    Response from Freedom Debt Relief

    Ronald, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceRefunds & PayoutsStaffBillingFollow-Through

    Reviewed April 15, 2021

    I was living month to month. I just couldn't make it and I started filing bankruptcy, which I didn't want to do because I always paid my bills and was proud to do what I'm supposed to do and what I was brought up to do. Freedom was at the right place at the right time. I talked with a lady who was super. She was very nice and cordial and helped me out tremendously. I signed up with Freedom and I've had a good response from customer service. They had very good information and they tell me I straight up what the deal is, whether it's good or bad.

    I've recommended Freedom to several of my friends and people I've run into that needed it because they helped me tremendously in getting out of debt. That was 30,000 plus of debt which was ridiculous. I've had good service. It's just the program is just taking longer than what was told. But I understand things change. I was with another company before I got Freedom Debt Relief and they were just the opposite. They didn't do what they said they were going to do and they were slower in response.

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    Response from Freedom Debt Relief

    Thank you, Robert, for taking the time to leave us a review! We cannot tell you how happy it makes us to hear about your experience! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed April 14, 2021

    Everything is working out so far! Very pleased. Can not wait to be debt free again. Covid showed how fast life can change. Now I have something to look forward to with a new beginning debt free. It's definitely a life-changer freedom that really has helped me get my life back on track. I'm very pleased and thankful to everybody.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Richard, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 14, 2021

    The customer service rep who assisted me was very helpful and polite. She provided with the help that I needed to solve my problem. I have contacted customer service with your company before and you have always been helpful. I hope this attitude continues until I finish with you.

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    Response from Freedom Debt Relief

    Hello, Fay! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed April 14, 2021

    I could not have had a more positive experience with these two young men. Shaun spent hours on the phone with me and explained everything respectfully and in detail. Carlos followed up with my Welcome call in much the same way. You are very fortunate to have these gentlemen working with you.

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    Response from Freedom Debt Relief

    Thank you, Sharron, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    I have been kept informed about how my Debt Settlements are going and what account will be paid off next. This is an excellent method of paying off your Debt so you don't have to file bankruptcy. It has been a great relief to me and my family.

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    Response from Freedom Debt Relief

    Suzanne, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for being the best part of Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    For anyone that wants to get out of debt without filing bankruptcy this is the way to go. They are friendly and answers your questions through the program. You can add stuff if you forgot them to began with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Betty, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    CoverageStaff

    Reviewed April 14, 2021

    My hours were cut back at work. Between my prescription and health insurances, I just cannot pay the requested amount. The girl that helped me was most understanding and I was able to lower it to an amount I can make. I can't thank your firm enough or say enough about the help I have and had with FDR. Thank you for your understanding and working with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Mary, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we will always be right by your side! If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaffTransparency

    Reviewed April 14, 2021

    Was very pleased with the outcome without having to file for bankruptcy. Liked the status updates on what was currently happening on my accounts. The credit counseling service was informative and helped me understand the process. I liked the speed at which they work to negotiate my outstanding debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Johnise, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    My experience with Freedom Debt Relief has been a pleasant one. I get the support I need. Although I am frustrated at times they are very helpful. The frustration comes from my lack of knowledge of credit sand it’s impact. I am glad they helped me get me back on track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Charles, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceSales & MarketingStaffBilling

    Reviewed April 14, 2021

    We felt very overwhelmed with the debt that snowballed around us. We had some unforeseen twists and turns which caused us to use credit cards to pay bills, etc. We saw an ad for FDR & decided to make that call. We are so thankful we did. We are finally seeing the light at the end of the tunnel. They have been courteous & helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Lisa, for your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for being the best part of Freedom Debt Relief!

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    Customer ServiceBilling

    Reviewed April 14, 2021

    I submitted some new and past due medical bills about two months ago. I have not received any confirmation of receipt from FDR. I desperately need your assistance. Is there an online process for me to submit these bills to you (such as taking photos of the bills and forwarding them to an email or phone provided by FDR)??

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leslie, thank you for taking the time to leave us a review! We would be more than happy to discuss your account details at 800-655-6303. Please call us so that we can speak with you regarding your questions. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    Finding and then using this amazing Debt Relief company has eased the burden of debt I carried. The ease of setting this program up and executing it was truly awesome. I look forward to being debt free and allowing my wife and I to retire with confidence.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    George, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you officially becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    PriceStaffBilling

    Reviewed April 14, 2021

    Great experience. Only make sure you agree to amount you can manage. With my experience hard to lower payment amount. Had 3 accounts combined along of debt, Freedom took care of 1 at a time. As Freedom succeeded to eliminate one at a time the monthly cost was the same even if only 1 left.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, George! Thank you for taking the time to leave us a review. Our team takes pride in making sure we provide an affordable debt relief option for our clients and we will be here for you every step along the way. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    I am very well pleased with your service. I would tell other about you guys. You folks had been very helpful with every problem I have had. Thanks for what you guys do. You go an extra Mile to help. Thanks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mardy, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & SpeedBilling

    Reviewed April 14, 2021

    I’ve been with Freedom Debt for almost 4 months and have already settled one of my credit cards. I’m very happy but can’t wait to pay them all. I know it will take some time. But overall they have made it very easy. Thank you Freedom Debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kathy, we cannot tell you how happy it makes us to hear about your experience! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    Yes I would recommend Freedom Debt Relief. Very respectful & useful. Answers all my questions. I am almost through with my settlement with all of my creditors. Two more to settle with. I had six creditors. I also hope to pay off debts before my last date. (That would be very nice). Thanks so much for the help. I hope I won’t get into debt ever again, even though y’all are very helpful. I talk to friends and family about Freedom Debt Relief. No one I know right now is in debt but I keep trying.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Freda! We appreciate you taking the time to leave us a review. Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & Speed

    Reviewed April 14, 2021

    My experience with Freedom Debt Relief is super great. They get back to all my questions or e-mails. They finalized one already. Can't wait to be free of debt. Yes, I would recommend all my friends. I've already started telling people but they have to make the plunge. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Toni, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    A life saver. We have a limited income and were in over our heads. Freedom helped us to breathe again and not have to go with a bankruptcy. We see all the positives from the credit bureaus and our scores are increasing also. We couldn't have made a better choice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Chester, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 14, 2021

    You said it would take two and a half to three years to pay off the debts. It's been two and a half years and the amount due is not going down. Dragging on and on. Very unhappy with Freedom. Never recommend them to my clients and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cynthia, thank you for taking the time to leave us a review. We're sorry to hear about your experience with our team and we would like to speak with you regarding your concerns. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceRefunds & PayoutsStaffBillingTransparency

    Reviewed April 14, 2021

    Updated on 12/23/2021: I am OK with negotiations FDR has made. But earlier this year 1 debt slipped out to collection agency. It was in freedom, but no one would talk to me. I negotiated myself which was not good. I know FDR could have done better

    Original Review: I ran into a problem where I could not make all my payments because I retired thinking that Social Security would be good. It's not. I was looking for some ways to do my payments. Freedom Debt Relief was a better alternative to bankruptcy. The representatives were wonderful to talk to and they told me that in four years, I could pay my bills and they would take care of it for me. All I have to do is make my deposits. Instead of a whole lot of money going out, I make two payments a month then they take those payments. They negotiate with the creditors and they work out the system to pay.

    So far, they have been very successful in resolving several debts and there are still a couple in process. I got a letter from one creditor and I mailed a note giving them Freedom Debt Relief’s phone number so they can contact them. Freedom is seems to take their job very seriously. Having worked out a payment plan has taken off the stress of how I’m gonna pay this bill and that bill. They let me know about negotiations and what they did. And if I want to increase my payments, I can do so. That way, they would be able to pay more.

    I have talked to several people who are in the position that I was in and don't wanna file bankruptcy. I told them that Freedom is remarkable and they can ease your mind when you first start talking with them. They stay in close contact with you updating you on everything that's going on. I can go to the dashboard online and see everything that's been done like all my bills. Freedom has a really wonderful system and I really like it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Judy, thank you for taking the time to leave us a review! We cannot tell you how happy it makes us to hear about your experience! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    I recommend Freedom Debt Relief to anyone who wants to become debt free. FDR really works to help. They keep you informed and provide easily accessible details so you can track and monitor your progress and watch your debt disappear.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Theresa, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 14, 2021

    Helpful, understanding staffs, very kind, always there when you need them. I can't believe I will find help for my debt. I'm so blessed being helped by Freedom Debt Relief. It helps me a lot for this uncertain time. I'm very thankful for the effort and help I received from debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Flora, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed April 14, 2021

    Really could communicate more. After the initial setup I have not had any communication with anyone. No follow ups or checkins. I’m happy with the way things are going but could be better. I would like a voice call and have someone explain what the next course of action is to be and where we’re headed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Jerry! We appreciate your honest feedback. Our team takes pride in getting better daily and we will always be here for you. We would be more than happy to provide you with account updates by calling us at 800-655-6303 or logging onto your Client Dashboard at www.fdrclient.com. Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed April 13, 2021

    I loved working with Freedom Debt Relief (FDR). They were very transparent with every step of my debt negotiations and settlements. They guided me through every step in the process and even provided legal services to take care of my accounts. I truly recommend FDRs services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lorena, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffEase of Use

    Reviewed April 13, 2021

    You have been caring and kind to me. The people I talk to on the phone are courteous and very knowledgeable. They always answer my questions in just one phone call. The client dashboard is easy to use and gives me my monthly information and status of my debts. I am so glad I did this with FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jane, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Sales & MarketingStaffLoan ProcessCommunication

    Reviewed April 13, 2021

    People wouldn’t keep me informed of what was happening. Seemed to take long time for settlement. Sandy ** was always there to help, not others. I felt that sometimes the process was a scam. I wish that the loan would have been offered sooner, less stress

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Rickey! We appreciate your honest feedback. We strive to get better daily and we will always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Customer Service

    Reviewed April 13, 2021

    This company is really on top of things, all questions answered and their responses are immediate! I have less anxiety than I thought I would about this whole process. There are so many resources that are made available, and there is a real focus on education!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nora, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    The program works!!! The representatives are with you every step of the way and they make you feel you are not alone. All correspondences are answered in a timely manner and even during the hardest times where legal action is presented to me, FDR was there on the forefront of negotiation. I can’t thank you guys enough.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Josephine, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Price

    Reviewed April 13, 2021

    Very happy with my experience so far. The one downfall is they don't tell you that the account your money goes into charges you a fee monthly. Would have probably done it anyway but not happy at all when I checked my account and saw the charges.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thomas, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    So far is been a good experience to have people help you and make the best of my situation. I have recommended this service to some of may friends. Is a good way to get back on track financially. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jorge, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    I am very pleased with their representatives how they handle explaining the program. Very patient and understanding with new clients. I would recommend this program to anyone having a problem with their finances. Thank you for your time and patience with your new members.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Victoria, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceBillingRates

    Reviewed April 13, 2021

    It feel great knowing that one of my credit cards had a affordable settlement and within six months it will be completely paid off! I look forward to seeing how the rest of my debt will be played out. Even the calls from creditors can be stressful but I know it will be all worth it at the end. I'm glad that Freedom Debt Relief is here to work with creditors in settling at a reasonable price so that I'm able to pay off my debt, but also to restore my credit!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lori, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and rest assured we are working hard to resolve your debts. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 13, 2021

    So far I have had no issues with any step of the process of becoming debt free. I have successfully paid off 1 debt and am currently on the 2nd and final debt. The process has allowed me to reach debt free faster and for about half of the total debt I accumulated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jared, thank you for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we look forward to you becoming debt-free. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBillingTransparencyTimeliness

    Reviewed April 13, 2021

    Updated on 08/06/2021: An attorney is assigned to deal with my case, but it's hard to contact. I left messages to know the details. I have to check my emails. I am still at Limbo on what I have to do. FDR pass me around, but no response yet.

    Original Review: Had I started few years ago, I would have settled all my debts earlier. It is wonderful to know Freedom Debt Relief Program that help me to ease my burden. I am aware that my credit scores go down. As a result my gas card closed my account and Home Depot decreased my credit limit. What is important is to make sure that you have available amount when they do automatic payment everytime they took the amount. Hopefully, I will finish this in designated date.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Julita, thank you for your amazing feedback regarding your experience! We're elated to hear about your success thus far and we look forward to you officially becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    Everyone with Freedom Debt Relief has been on top of my account and kept me informed. Very professional and courteous, making a hard process easier to handle, especially at the start when it is the toughest to be patient about the process and let it work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Christopher, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 13, 2021

    I'm pleased with the way I was told how things would go and the way things have gone. The only problem I have is the way you kinda dropped the ball with Discover accounts which I have commented about before but overall I'm happy with the way FDR has performed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Richard, for taking the time to leave us a review! Rest assured our negotiations team works hard on resolving your debts and we are always here for you. Please call us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!

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    Refunds & PayoutsBilling

    Reviewed April 13, 2021

    Thanks to Freedom I have been able to eliminate my debt with ease and credit scores are going up. I no longer have to worry about how I am going to pay my bills. One simple payment a month and I can still manage my personal household bills. Debt is being paid off faster and easier.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elizabeth, we appreciate you taking the time to leave us a review! We're elated to be able to provide you with an affordable debt relief option and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed April 13, 2021

    Good experience and great help with getting bills paid off. Took less time than I thought it would. The staff were awesome to deal with and great help explaining everything. I would recommend this to everyone who gets into credit card debt and gets buried financially.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Donna, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    CSS from FDR was helpful but no concrete ideas to remedy volume of contacts from First Franklin. Advised to not be concerned, just hang in there and it will work out. Legal action being threatened is very intimidating and stressful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Emma, we appreciate you taking the time to leave us a review! Rest assured our negotiations team is working hard to resolve your debts and we will always have your back. Please call us at 800-655-6303 to speak with us if you have any questions. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 13, 2021

    This is a great company to work with. I would recommend this company to my friends that are in need of debt consolidation. They have always been when I had questions that needed answers and always notify me on anything pertaining to my case.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patricia, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    StaffBillingTransparency

    Reviewed April 13, 2021

    Thank you very much for your support and understanding during these years of struggle for me. I am hoping to complete my payments soon. Thank you for continuous support. Please continue to send updates on all accounts. I have informed some of my family members about my experience with the program, they are very please of the outcome.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Patricia, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients are supported throughout the process and we'll always be by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    All questions asked! Everyone is so pleasant and easy to talk to. Would recommend to anyone! They are all so knowledgeable and have made the whole process so easy. Absolutely the best service that we have had in a while.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hannah, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    I am pleased to have settled the first of several outstanding debts. I wish the entire process was over with and wish I could deposit enough money to make it happen sooner - - but that's not possible. I look forward to seeing the end of this process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Aimee, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    I have been satisfied so far with the program and the process. Thank you so much for the help I needed. The program is great for people to get an opportunity to get out of debt without having to file bankruptcy. Such a great relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Vivian, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed April 13, 2021

    It has been great to see my progress with debt reduction, working with FDR. I have been a great ease not having to worry about creditor phone calls or knocking at my door to serve me. All my questions or concerns are attended to without due delay.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Julia, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed April 13, 2021

    I have had a great experience. However, after having Covid it has been hard making up a payment that was missed. I look forward to my completion date. Every time I call everyone is very friendly and helpful with solving the issue.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marilyn, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Transparency

    Reviewed April 13, 2021

    Wow!!! Where to start. It’s a tough thing to be in this situation but FDR had been awesome in my journey so far. Everything has proceeded with no issues. One comment I would like to leave is make sure you update any documents or other things you get from creditors or collection agencies to keep everything going in the right direction. YOU will get there.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Joe, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 13, 2021

    Everyone I talk with Treat me with respect. They are also very well knowledge in the field. I have high regards of all your employees that I have come in touch with. The only thing is that I don’t make any recommendations good or bad.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed April 13, 2021

    I already tell all I know that they need to go with Freedom, I am very satisfied with the services provided. The people are courteous and knowledgeable. I cannot wait to get all of my debt finally cleared and raise my credit score once more!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elizabeth, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    StaffHonesty & Transparency

    Reviewed April 13, 2021

    I was told that my graduation date would be December 2022. That was going to be perfect because I was planning to retire January 2023. So I agreed to let Freedom Debt help me get out of debt. But after freedom debt sucked me in, they changed my graduation date to December 2025. If I would have known that you lied to me, I would have gone with someone else.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Tommy. We appreciate you taking the time to leave us a review. We're so sorry to hear about your experience in our program and we would like to speak with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 13, 2021

    They deliver everything that is promised. Would certainly recommend to everyone in need of debt relief. I am very pleased with the service that I have received so far. I have only been enrolled with them for about one month, but already seeing results. Keep up the good work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ruthel, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffCommunication

    Reviewed April 13, 2021

    FDR has been very helpful through my process of reducing my debt. They keep me informed and if I have a question they are always there to help. I would recommend them to anyone. Their customer service is very polite and professional in handling my account.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello, Kathy! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!

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    Reviewed April 13, 2021

    Freedom Debt Relief provided decent service and it was fairly comfortable doing business with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your debt relief program, Richard. We hope that we continue to serve your needs in the future with our products. Thank you for allowing us to serve you. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    StaffBillingRates

    Reviewed April 13, 2021

    I had two credit cards that were maxed out for over $12,000. They have saved me lots of money and got it done in a reasonable time. I am on my way to getting my credit rating back up. I am so very happy they were able to help me get out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Robert, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!

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    Contract & TermsPunctuality & SpeedStaff

    Reviewed April 13, 2021

    I am very happy with the results as of right now. They communicate really well and work fast when getting into agreements on the settlements. I have no complaints with the work they are doing to help me. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jesus, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

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    Contract & TermsPricePunctuality & SpeedStaff

    Reviewed April 12, 2021

    I started in Dec 2019 to consolidate my debt. It took over 6 months for anything to start with negotiations. The late fees added up and made the debt more then oringalm recently i got served court documents and am being sued by 2 companies and the only help they offer is for me to pay more for the legal group to fight it and settle in court for me. I had a filing fee of 225 and i am paying an extra 75 a month to try and get it paid off. So i do really see what the company does for you. I have asked for a reason but the answer is always it just takes time. While time is money and its costing me more now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ashley, we appreciate you taking the time to leave us a review. We're sorry to hear that you are not pleased with the results of our program and we would like to discuss your concerns. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed April 12, 2021

    I truly thought I would get better deals. I wish now I went bankrupt. $1000 off the $6000 bill or so, not cut it for me. I probably could meet the deal myself. I understand that’s probably the best they could do for me. But I thought and making the first deal. It would’ve been better. But it is what it is now. And I don’t think I can go bankrupt at this time being Here with Freedom.com.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nancy, thank you for taking the time to leave us a review. Rest assured our negotiations team works hard on resolving your debt and we would be more than happy to answer any questions you may have. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceBilling

    Reviewed April 12, 2021

    Very pleased with the handling of my account! I would recommend Freedom Debt Relief to anyone with high debt. This company is great! All I had to do was compile my debt and then agree to a minimum payment monthly. FDR handled all the debtor calls and negotiated a settlement.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your thoughtful review, Mary. We listen to our clients find solutions to resolve their financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed April 12, 2021

    Aaron **, my rep, from the outset, has been superb in guiding me through the process. Still in the beginning stage, he has quelled my fears with advice and reassurance that I have made the right decision to join the program. My anxiety level has been reduced by at least 50%. I’m motivated to work on an early graduation of the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jennifer, we are thrilled to receive great feedback. We look forward to your future success and we will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed April 12, 2021

    Have had a great experience to date. Debts have been resolved fairly. Customer service has been outstanding. Very glad we chose this company to help get us back on track in life. Would highly. Recommend to anyone in need of help getting their financial life back under control.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Amazing feedback, Dennis! Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief

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    Customer ServiceStaffHonesty & Transparency

    Reviewed April 12, 2021

    To be honest, the first few months can be nerve racking with all the calls from creditors but when you get the first settlement you start to feel relief. Be patient and let the process play out. I'm just six months in and I know FDR is working for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to share with us, Craig. We understand that it can be frustrating waiting on results. This shows a true awareness of our program and we thank you for allowing us to serve. We are thrilled about your future success and look forward to seeing some results. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed April 12, 2021

    I feel very good about FDR. I like the service! The way I was treated was very nice! I am looking forward to having all of my debts resolved! Thank you very much FDR! You are a Godsend! I also like the easiness the way everything was done. I never thought resolving my debt would be this easy!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Boris. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed April 12, 2021

    I definitely appreciate Freedom's approach to tangling through the paperwork and collectors! To give me some peace from all the phone calls and threatening letters in the mail!! I definitely will be passing the information on how easy they made the process of correcting my wrongs so I can move on with my life!! Thank you very much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, we are thankful for the kind review. Most of all thank you for allowing us to serve you and assist in paying off your debts. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed April 12, 2021

    The program has made it virtually stress free for me to manage my debt. I know that my debts are being taken care of in an efficient manner and I do not have to worry about them. The debts are reduced to an amount that I can afford to pay.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We really appreciate your comments in regards to your program, Gary. We strive to provide quality customer care. We make sure that we strive for the best settlement possible. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed April 12, 2021

    I would recommend it to anyone. It's easy to understand and it's really helpful to ease out your credit. In a moment I can breathe again and be happy again. The dashboard helps you to see what is going on your account from time to time.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Virgilio, we are over the moon to receive such stunning feedback! We are excited to hear you are using the Client Dashboard to your advantage. You can keep track of your program's progress. Communicate and gain insight into continual education about the program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed April 12, 2021

    I am very happy with my experience with FDR. It would have been much harder & time consuming if I tried doing what they did for me. They have helped me enormously. Thank you FDR. I would recommend them to anyone who needs help with resolving their credit problems.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Claudette, we really appreciate your comments in regards to your debt relief program. Thank you for allowing us to serve you. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & Speed

    Reviewed April 12, 2021

    They work quickly. 1st settlement within first 30 days. They work with you. Yes your credit takes a Tumble but it's beneficial for negotiation. I was nervous at first as I have been messed up by another company in the past who did absolutely nothing. FDR has showed me I can trust them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Raven, thank you for the kind review, and most importantly, thank you for allowing us to serve you. We work hard to get the best settlement and we look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer Service

    Reviewed April 12, 2021

    Everything is going well. I can’t complain about anything. The dashboard works well for me and when I speak to someone, it’s always been a pleasure. They email or text me every time they have a solution to one of my accounts, which I love. I would definitely recommend FDR????

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Clara, thank you for your thoughtful review. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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