Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
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Reviewed May 15, 2021
I haven't been with Freedom Debt Relief very long; however I am very pleased with their customer service representatives. They are very understanding, comforting, very knowledgeable. I'm still in the beginning stages and my nerves were all over the place; however each representative I would speak with was very understanding and by the time we were hanging up we were laughing together, sharing our stories. I'm looking forward as this process moves along. I sincerely pray that I will not be let down as I am SUPER EXCITED to see how this program is unfolding. It's truly an amazing feeling to no longer sit for 2 hours or so going over all my debt every month. Thank You Freedom Debt Relief, so far!!
Tonie, we are thrilled to hear about your feedback. We are honored to serve you and will be here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 15, 2021
Freedom has been a great help to us when we got in a very bad spot in our lives. Even in hard times there is help out there. They are great to work with and are always helpful and work with you at all times.
It is rewarding to hear such great feedback about our Client Services team, Janice. We are here every step of the way. We aim to provide quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 15, 2021
I have come a long way of getting out of the hole I dug for myself with credit card abuse. Freedom Debt Relief deserves all the credit. Thanks. Although there is more road ahead, I can at least see that the end is getting closer.
Thank you for your thoughtful review, Peter. We are honored to serve you but you deserve the credit too. If it was not for your deposits we could not negotiate. Thank you for being a valued client. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2021
I enrolled during the heat of the COVID-19 when things were bad on debts. But as now things are little bit improved and I’m able breathe. Grateful for Freedom debt. So I’m recommending this to any of my friends. This will keep you out of debt if you apply efforts.
Thank you for taking the time to share with us, David. We are thrilled to find options that suit your needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 15, 2021
Account ending in 7450 has been in negotiation for over 2 years and per conversation with Mc Arthy law has been settled since January of 2020. Now I have to do the leg work to find out if it has been settled or not. I thought this was your job. Very dissatisfied.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 15, 2021
We love the program. The only issue I have is the debt you enroll seems to increase because it’s still accruing late fees and that gets factored in. The fees that debt relief takes seems a little steep in the beginning because it looks like they would pay more to get the relief before they take their fee. My graduation date has changed and again I think that’s all of the fees adding up. Still excited to see the end.
Beverly, thank you for the feedback. We hope we these questions that you can find time to reach out and we can get more details on these concerns. We are thankful to serve you and look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2021
I was nervous when I started two years ago and now I not nervous because I am almost done with paying my debt off. I did add a large amount recently to get me over the top. Very helpful when I all and always answer my questions. Thank you to all!
We appreciate you sharing with us today, Madeline. We are thrilled to serve you and look forward to your future success. Thank you for the additional funds we will continue to get the remaining debt resolved as quickly as possible. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 15, 2021
Initially, the experience with the rep seemed very good. FDR has taken the monthly bills that come in. There's just one payment now each month. But since then, FDR takes money out of my account every month and I don't know what's going on. It's kind of ridiculous. I don't know what's paid and what isn't. It's been going on for a couple of years now and I don't know how much longer will it take.
Marie, we appreciate you taking the time to leave us a review. We would love to provide you with an account update so a member of our team will be reaching out to you. We appreciate you choosing Freedom Debt Relief.
Reviewed May 14, 2021
I was in my FDR program for 20 months, with about $16,000 in debt. FDR helped me save over $9,000! At times it may feel like FDR is doing nothing on your case, but rest assured, they are working on it. I do not regret having FDR help me and I highly recommend them.
Amazing feedback, David! Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed May 14, 2021
I have received many letters to settle my last card for a great amount and Freedom has ignored the letters I forwarded to them and will not answer me. And it’s costing me a lot. And the started with was done away with right away.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 14, 2021
The rep listened to me, understood my request and found a good solution. My pay is going to be delayed this month and my balance might not cover the direct debit. The rep changed it, for this month to make it more likely that the funds will be in my account. The rep told me that if the funds (my pay) were still not in my account by that date, it can be moved ahead again. I just need to let FDR know.
Lynda, thank you for bringing this to our attention. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 14, 2021
I am so very thankful I came across Freedom Debt Relief! They have helped me so much with my debt that I know I would have never got paid off without them. They always looked for ways to decrease my amount owed! I would recommend them to anyone! Thank you, FDR!
Thank you for taking the time to share with us, Jenny. We aim to serve our clients and find options that can provide true financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 14, 2021
Very good, able to help me settle my debts to pay it faster. Good service and helps all you to deal with you credit institutions. The plan setup is very straightforward and you can call???? anytime (business hour if you need help).
We appreciate you sharing with us today, Earvin. We strive to assist our clients and help them with their finances. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
Since joining I have paid off some debt, hadn’t enrolled in this program my credit would have continued to decrease. Now I am excited about getting my credit back on track. They have work with me in paying on time and also help me not miss a payment by decreased two payments during hard times. I am on track now. Will add other debt when time permit. Everyone that I spoke with have been very nice and professional. Very good customer service. Thanks Freedom Debt
Thank you, Faye, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
I was inquiring to see if I could take back a certain amount from account, as I am having some financial difficulties. Monica was very helpful in explaining that I did have enough and that it would not affect any future settlements.
Hello, Crystal! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
Communications with your Law Group is not as easily attainable as I would expect it to be when a question regarding a settlement is not responded to. After a few calls to support and a response stating the law group cannot contact the bank in question I did the contact myself. Followed their instructions to assist with documentation forwarded to Support for transfer to Law. At the same time I received a COURT resolution date initiated by the Bank due to no FDR communication regarding a resolution plan for the indebtedness as part of my consolidation. That court Documentation was also passed on to Support and ended up being a JUDGEMENT against me for the total amount. I am sure that has destroyed my credit restoration and any future plans I have to restore my financial situation in the short term.
As of WED of this week I have been asked to supply additional funds so that this process can one forward. Why now and not earlier in this process BEFORE the Judgement. I am very pleased with the work done on the resolved accounts and the others in the FDR process but very concerned about the DEL ONE FCU issues and the Judgement. My reliance on FDR to help me resolve my credit going forward hopefully will remain in good standing with me. Please do not relate my frustration to anything other than me getting out of the storm I am in. Note please the entire situation relates to my FAMILY Restaurant Business and the mess the COVID situation has put me in. Thank you in advance for your understanding and continued support.
Ernest, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
FDR is doing a great job at helping me resolve my credit debt. I would recommend them to my family and friends. My credit score is starting to look good and I’m very happy with that. So yes I would recommend them.
Myrlin, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
FDR has been right there with me through all of this. It's hard to watch my credit scores bounce around but it has been good to get the debt paid off. I know the outcome will be positive! It will be nice to have this large debt taken care of and in the past.
Margaret, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
I have total confidence in FDR. Even when a creditor was suing me, FDR's legal team took care of everything and was able to negotiate a settlement. It makes me want to add more funds to speed up the progress. I am notified when a deal has been made and I can accept or refuse the settlement.
Linda, we appreciate your amazing feedback regarding your experience! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
Yes I would recommend this program to anyone that is falling more in debt and is behind in their credit card payments. It has helped me tremendously. It was available for me last year when COVID started. Thank you.
Eva, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
I have been happy so far with my service. I'm down to one more credit card debt. It has been an exciting adventure. I would like to try and put more down each month but I'm finally getting a grip on my finances. It makes my life a whole lot easier. Thank you for helping me.
Brenda, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
Every one has been very professional and helpful. What a total blessing everyone has been helping me through this. I will be eternally grateful. My credit is moving in the right direction Now that debt relief has stepped in to help.
Alan, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
When I first signed up for the FDR I was told my graduation date would be 2023. Each time a settlement takes place it pushes my date back. I can say that I do receive emails when this occurs. But it is disappointing. I feel like I should have taken a loan and paid this debt off instead.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 14, 2021
Good comments, I am satisfied about everything, you did a good job, I hope you could find all my other debt and nothing left, Thank you for your hard work, hoping that everything will be excellent, smooth, I’m very thankful.
Mercedes
Mercedes, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
I am a Freedom Debt Relief client & cannot say enough good things about my last 3 years of getting out of credit card debt. I have a wife who cannot work outside the home & she takes care of our 6 year old son. FDR have always been top notch professionals in all areas of dealing with me & my concerns. A thousand Thank You’s from my family to all of FDR support staff & management.
Lance
Thank you, Lance, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
I called customer service about an email message I received regarding a settlement. I had a question about the settlement. It was answered by the representative I spoke to. I also had a few other questions that she was able to answer for me and was very helpful.
Marilyn, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 14, 2021
I'm not unhappy with Freedom Debt Relief, but there are a few things that I wish had happened a little differently. They immediately contacted and made us change our phone number. But then creditors didn't pay attention to that. Then they bothered you and anything that hasn't been negotiated still keeps hitting on my credit, so my credit score tanks when I first signed up with them. But they've negotiated everything and it's helped me a lot. The girl who signed me up was terrific. She explained everything. I've got copious notes that I took when I was talking to her and I can refer back to them if I need to. They also have dashboards you can look at. I check it every month to see how many more payments I have and all of that is accessible to each client. That's a nice thing, to be able to just look and not have to make phone calls 'cause you don't get statements.
Dona, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
My experience with Freedom Debt Relief has been extremely positive. When I first entered the program I didn't have a lot of hope that I could be debt free. The agent that helped me through the enrollment process was knowledgeable and reassuring. Now I am almost halfway to my graduation date. I have had issues along the way, but each time I have had to contact a customer service agent there is reassurance that I am on the right track.
Rebecca, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
ALWAYS a pleasure speaking to a representative! Some of the most professional, kindest people I’ve ever come across. Your company really knows what they’re doing when it comes to customer service!!! My questions are always answered with clarity and sincerity!
Lisette, thank you for taking the time to leave us a review! We're elated to hear about your experience with our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
Very good company to work with. I am very pleased they have help me consolidate a loan to pay off my debt quickly. Thank you. Do not hesitate to call this company. They are the best ones out there. Thank you again.
Peter, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please log onto your Client Dashboard www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
The expectations you get when you sign up fall short as the settlements are made. I realize there is a small savings but by the time you pay all the fees, it's not so great. I realize that with settlements there are no interest charges so that is a plus
Linda, thank you for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
Very helpful in resolving my debt and dealing with creditors. The representatives are understanding and provided information to assist in developing a plan to reduce the debt. My debt obligation was reduced significantly because of their negotiating skills. Thanks for all your help.
Edward, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
I have been with Freedom since January, they have resolved 2 of my credit cards. The only thing that I do have an issue with is that they do not call debtors until they are ready to negotiate, this can be very stressful because the credit card companies call on a daily basis, which is very hard to deal with sometimes because you run out of things to say. I do understand that they are only able to resolve my debt as my payments come in but if debtors knew that people were trying to settle their debts and not try to get away from not paying it would make the whole experience a lot less stressful.
Tracielyn, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
The service itself is pretty decent and the customer service representatives are all plenty nice, but the fees are a bit much. If you can afford to dig yourself out of debt, then do it yourself. If you do use FDR then try to be sure to have enough money each month to handle your own accounts if a debt collector takes you to court. Using their litigation firm will end up costing you more than if you just settle it yourself.
Katherine, we appreciate your honest feedback. We strive to provide our clients affordable debt relief and our negotiations team takes pride obtaining excellent settlements for our clients. If you have any questions regarding your account, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 13, 2021
Freedom has been a lifesaver for me. I can’t give them enough praise for the way they handle things. Simple, Complete, No Hassles, they do it all and I have never been so thrilled I called them. They helped me out of a bad situation, and changed my life.
Philip, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
They worked great with us if we needed to push back a payment. They have been pretty good about working on our debt. There’s been a few different agencies that we just had to pay off because they hadn’t worked on them yet. I almost got a judgement put on because they hasn’t called them yet and tried to working something out with them.
Gabrielle, we appreciate your amazing feedback! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
I have heard horror stories about debt relief programs but after some research called. They was very helpful and put my mind at ease. Still apprehensive during the beginning of the process but soon realized I would be debt free soon. Easy process with customer service available anytime you need it!
Sheena, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
Thanks for help from Robert **. And please only pull out of my account on a Thursday so it don’t mess up other financial things scheduled. Best egg next for finalizing. Thanks for all your help Robert **.
Robert, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
FDR is quick and accurate in serving their customers. They also helpful walking with you through your loan process and ensure that you have received a better and reasonable interest. They lowered my monthly payment from 750 dollars to 404 dollars. So I recommend everyone that Freedom debt relief is the best option.
Julius, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
This experience knocked my credit card debt down. I really appreciate and recommend this company. I would really recommend this company to all who has debt. This is a truly great company. Thank you for all you did for me and some.
Teresa, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
Very through and caring employees. Clear and understanding of how the system works. I appreciate the people who helped in the process. I'm still working on getting the process working. It is early in this process for our account. Thanks for all the information and assistance in this matter.
Thank you, Sheri, for your amazing feedback! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
Excellent service so far. They keep you informed about the status of your case, whether through mail, email, phone calls. I will surely recommend this company to my friends. I am looking forward to cleaning up my debt in the near future. Thank you very much.
Kenry, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
I never feel judged when I talk to an advisor. Courteous, friendly and knowledgeable. Always so helpful. I would recommend Freedom Debt Relief to everyone. Very glad they are there to help. Things happen… Freedom Debt Relief was there to relieve the stress!
Meredith, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
As a client FDR is always ready to help me with my financial situation when I need assistance. I get all the help I need with patience and kindness.. I greatly appreciate the help I received and sincerely would recommend FDR to handle your debt.
Thank you, Margaret, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
Always helpful as is the website. They are clear and patient on the phone and the website is easy to use. My credit continues to rise and they give me helpful info to make the changes needed to help resolve my credit problems.
Yolanda, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
I feel as though I was pressured into roaming the consolidation loan and am not comfortable with the payment about and have emailed and verbalized it several times. Yet they think I can afford it and be able to swing the payment and keep food on the table for my kids. I feel like I have been rushed through and lied too the last few weeks. I was told I would’ve debt free in so many months without consolidation plus and would only ever have to pay one amount. Now it’s a different story.
Angela, we're so sorry to hear that you are not pleased with your experience. We never intend for our clients to have a poor experience and we would like to speak with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
A few years ago, we had so much credit card debt that we were falling behind on payments. Then we contacted Freedom Debt Relief. We put ourselves into their hands. They handled all discussions with creditors; arrangements were made. NOW WE ARE NO LONGER OWING DEBT.
Michael, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 13, 2021
Some months are harder than others and they are always helpful when I need to modify my deposit. They take the time to make sure what is in my best interest. I have never had a bad experience dealing with their customer service. That's almost unheard of!
Edith, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I am very happy with the service I have received from FDR. They were very transparent about what would happen by working with them and I don’t have anything negative to say. They have helped me accelerate my journey to becoming debt free and getting control of my finances.
Johnathan, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
My experience with FDR has been overwhelmingly positive. They make the process of paying off debt a lot less stressful. The communication is effective and consistent. I feel as though I have control over my life and my financial situation. I have told many friends about FDR and would recommend it to anyone who needs this service.
Thank you, Cynthia, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I have only been with them less than a year and they have already helped me out greatly! It is much easier to get caught back up in life without paying out the nose to multiple creditors. It's my own fault to get where I was, but they are outstanding and helping those get back on track!
Geremy, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team and we look forward to you becoming debt-free. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
Very prompt, when I have a misunderstanding about anything the staff have lots of patience with me. I have recommended people, but I do not know if they responded or not. Freedom Debt Relief has been very helpful when negotiating with the creditors for me.
Cassandra, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I mislead I believe. I had 7.5 credits score and making payments on my cards but get overwhelming so they called at the right and explained it to me. All I can see was a light at the end of the tunnel. After I was told all of the dot had to in collections then they would start working. Let’s just I have 580 credit score now.
Martha, we're sorry to hear about your experience with our program. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
Great people and simple way to get debt relief if it is becoming overbearing. Freedom guides you every step of the way and their customer service is top notch. They schedule calls and are very helpful and respectful and go out of their way to give you a great experience.
Anthony, thank you for taking the time to leave us a review! We're elated to hear about your experience with our team and we'll always be right by your side. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I worked with one person for the payment plan and he sent me a letter. He told me some recommendations they had and how they operate. I talked to him almost every day for a while there. He was awesome. I'm about three-quarters of the way through and the program is 98% good. It's kept the pressure off me. As long as I do what they tell me to do, everything's fine. It’s been up and down with the reps though. Some are really good and some don't know as much. Also, Freedom changed a lot of stuff and it’s frustrating when they change and you don't understand much about technology. I've had to call in several times and it's worked out okay.
Lynne, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I feel that based on the economy and pandemic that the deals should be better. The deals of paying back will be less, not really satisfied with what is being done for me, I should have declared bankruptcy and pay less or nothing.
Lauriana, we're sorry to hear about your experience in our program. We would like to speak with you regarding your concerns so a member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed May 12, 2021
I would highly recommend this agency... Smooth transactions and always ready and willing to help and answer questions. Representatives are knowledgeable and helpful making it a pleasant experience in a not-so-pleasant situation. I would highly recommend this company to all family and friends.
Thank you, Debra, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I have really enjoyed working with Freedom Debt Relief. I felt I was drowning in debt and I was becoming very upset because I was not making any progress with my bills for the first time in my life. They have helped me and I no longer feel like I am drowning. They are really easy to work with and they are getting me through this nightmare.
Johnette, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I send $508 a month and it's gonna take 33 months to pay off $2000. Just dont seem fair to me. Should have just paid the creditors myself. But got myself in this situation so I have to live with the consequences.
We are disappointed to hear how dissatisfied you are at this time, Mr. Brandon. Please know there is no benefit to keeping clients enrolled longer than necessary. In fact, we share the common goal of excelling you through the program as quickly as financially possible. With that, an account specialist will be reaching out to you shortly regarding the concerns mentioned. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed May 12, 2021
Very pleased with this program. I would highly recommend to anyone. It has helped my husband and I to have a new start on our finances. This program is very helpful. Helping us to get out of debt much faster than we would have on our own. This program has been able to negotiate payments much less than what we originally owe. It is affording us the ability to be out of debt years before we would have without it. Highly recommended FDR.
Norma, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we look forward to your brighter financial future. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I was in debt from a lot of credit cards due to my situation that I need to support my wife and after coming back to the USA, I was having trouble paying the credit cards because of the high interest, different dates of payment. So I seek the help from FDR and they help me to get back on track to resolved my debt issues.
Domingo, we appreciate your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I had an account ready to be settled and I was asked to confirm my birthdate. I did so numerous times and come to find out FDR didn’t follow through or up and the settlement fail through. There is now a lack of trust. I believe the aim is to have me pay into an account to solely make sure I’m consistent and then they can offer a loan to settle the disputes that’s at a higher interest. I’m currently not working due to COVID so a bit of my unemployment is going to them. I never would have committed knowing they’d set me up for failure.
First impressions are important, Dominique. We cannot apologize enough for missing the mark in making a great one. The goal from this point forward will be to regain the trust you once had for the program. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed May 12, 2021
Haven't had any problems. The pay offs have been continuous. Smaller debts were paid off 1st. I would have hoped the larger ones would have but they know what they are doing because they have been doing it for a long time and they are rated in the top 3 debt consolidation companies.
Thank you, Louvenia, for taking the time to leave us a review! We're elated to hear about your experience with our team and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
Fantastic experience once again! Freedom Debt always answers all of my questions and takes care of any issues I am having with my account. I would highly recommend them to anyone. Freedom always picks up right away with a live customer service representative. Keep up the great work!
Steven, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 12, 2021
Not happy at all with this service. Not what I expected and very disappointing. Wasting more money, time and affect my credit. I got two lawsuit in less than a month and so far the first it went bad. Had to pay more of what I originally owe when I enrolled my debt.
Nathalia, we're sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
They were very fair. Gave me a monthly payment that fit my budget. The money went into my Special Purpose Account--Dedicated Account. The Client Dashboard is used to
* Monitor settlement activity.
* Authorize settlements Freedom Debt negotiated.
* Review and manage account information.
Freedom Debt keeps the Dashboard up to date with everything they have done for me. Thank you very much.
Mary, we appreciate you taking the time to leave us a review! We're elated to hear about your experience and we look forward to you becoming debt-free. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
Very good experience. Happy with outcome so far. Making my way to have debts resolved. Communication with Freedom Debt is very good. Am quite pleased with my settlement status. Consultants are very good at keeping me informed on my account status.
Thank you, Cathy, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 12, 2021
I wanted to get some of these bills taken care of, so I reached out to Freedom Debt Relief. I've only got maybe just year and a half and everything should be taken care of. The only thing was settlement fees are a little high. But anytime I have questions, I just call them. I haven't had any problems there. They seem to take care of everything. They make the payments each month to the creditors and I just keep my dedicated account there. It's probably the best thing to go with Freedom Debt.
Tom, we appreciate your amazing feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
I count on them for most of my financial advice. They answer all my questions knowledgeably. I can call them anytime for assurance. Freedom Debt Relief sends me a Monthly program summary to keep me updated. I do track my progress and am very appreciative of all their support online and by telephone. Thank you!
Mary, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
Freedom Debt is good people and help out lots of people. They’ve helped me and my family get through these hard times and we can’t wait to be done with our program so we can move forward. I hope others use freedom debt relief as I have to help them in their situation of need.
Thank you, Eric, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
The employees of FDR are very professional and knowledgeable about the program. I'm very happy with the results so far. The law firm they use to deal with collectors are also very knowledgeable and professional and they are always looking out for your best interest.
Claudio, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
Since signing up with the Freedom Debt Relief program, I have peace of mind that they are helping me get back on track. I am especially thankful for the compassion and understanding they have given me. I would recommend them to anyone.
Karen, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
So far I’m very happy with your help with my debt, hopefully I will have use some good credit score in the future and I like to recommend to a lot of people to use Freedom Debt Relief and I had my experience with debt.
Seven, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
Advisors are very helpful and friendly, understanding the situation you are going through. I would absolutely recommend FDR to someone who is going through the same financial hardship I am going through. They are very well trained and knowledgeable to these types of hardships. It is extremely difficult to navigate this on your own without guidance from Advisors like this.
Joel, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
I am happy with the progress. It was hard to see a couple of accounts go to court but they did a great job resolving them. I would let other people know how well this program is and let them know how friendly and understanding they are. No judgement at all. Just help.
William, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
I called Freedom Debt Relief because I was drowning in late bills and creditors were harassing me. Life happened and I had to use credit cards for groceries, gas, etc. It was a scary and embarrassing thing. The rep at FDR was kind and I didn't feel judged. He offered a solution and help and got the creditors to stop. We negotiated a payment I could handle and things were looking up. I am so glad that I got the guts to make that call.
Andrea, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
Best help on my finance. I do recommend for all friends who are in need financial advices. Can't wait to see more results like already has see in my case. I do believe all people need to learn and improve now. Use financial help from Fredoom.
Gilberto, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
I definitely feel that FDR did a great job of getting my debt cut in half, but the only reason I didn't give 5 stars is because I felt that some of their fees that FDR charged were a little too high for some accounts..
Hello, Kim! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
Too slow to resolve. My credit is in worse shape so can't buy a car or refi home. They settle for less but you pay the original amount agreed upon. I could have done all this myself, let them fall to collections and negotiated a payment plan. Got scammed. Stay away from this company.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 11, 2021
It's nice to have help to get back on track after many set backs, it makes it easier to get a brighter future, and take some weight off the financial pressure. Everyone has been very helpful and great at explaining everything.
Larry, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
Fast, and were able to help me resolve my issue and they explained and always give me the time and respect. They have been great service. I have been with them for over 2 years now. I only regret not finding them sooner.
Thank you, Gabriela, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 11, 2021
I'm not happy with FDR. Originally, I didn't want to file bankruptcy 'cause I thought it'd be harder on my credit but it turns out that going with FDR is probably harder. They didn't tell me how it worked exactly. What happened was I agreed to an X amount of money monthly which I paid for almost two years. In that time, what I thought they were going to do was contact all my creditors and say, "Here's what she's doing, so just hang tough and you'll get paid." But they didn't. They waited 'til it went to court.
They dealt with it but by now, my credit's screwed because several of them have all gone all the way through the court process. Half the time in court, they go through a law firm and unfortunately, I paid extra to make sure that I had that there. Otherwise, I'd really been screwed. They don't do that great of a job negotiating. With Discover, I ended up paying the whole thing. It's ridiculous. I haven't gotten anything that much out of these guys and they’ve gotten a ton of money 'cause they charge also to do their thing. They need to be upfront with people and tell them how it's going to work so that people understand that this stuff could go all the way to court and that every time that happens, their credit gets dinged regardless if they're trying to do the right thing by paying this stuff off.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 11, 2021
My accountant gave Freedom Debt Relief a reference and when I spoke to them, it seemed to be fine. They looked at my debt and told me how much I was going to pay. I would call and they would answer my questions. Sometimes it was good, sometimes it wasn't. Now, we're in the middle of COVID too, so that doesn't help matters. Two of my credit cards went through fine. My Discover card didn't. I didn't feel that they made much of an attempt to settle with them and we ended up in a lawsuit and I ended up being sued. I was an individual that always paid my bills, and it got out of control and I couldn't. So, it made me feel uncomfortable not paying my bills and not in charge of my own money. But overall, Freedom Debt made me feel comfortable pretty much. I still have two years worth of payments to make. It's difficult and I'm getting it done. So, it was a good thing.
Thank you, Michelle, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process ad we'd be more than happy to answer any questions you have regarding your program. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2021
Very impressed so far with the overall knowledge of George ** and how he took the time in detail to explain and walk me through everything. He made me very comfortable in my decision to go through this debt consolidation.
Rita, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2021
This company has a great track record with me slowly getting out of debt that allows me to have some extra money to do things I couldn't do before with family and friends. They care about you and if you have any questions their staff can provide you with the answers you're looking for.
Hello, Alan! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2021
Everything is ok. I'm concerned about the size of your fees. Percentage fees don't reflect the value of the effort put in by your firm for each settlement. I really don't have much more to say. Perhaps you could let me know the major steps in each negotiation.
Timothy, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in settling our clients debts and we'd be more than happy to answer any questions you may have. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2021
I was told that most settlements would be 50% of the debt owed. I was not told that it would be based on the amount owed after more interest has accrued, so the settlements are much higher. I have one more debt that needs settlement and it's on hold, where they could be negotiating as things stand. Instead, my debt is growing. I'm not sure how I feel about this program any longer. I was happy in the beginning, but it's dragging on and I don't feel they care much for me, just their business. I don't fault them for it, but the woman that helped me get signed onto the program was amazing and I thought more of the company then.
Sue, we're so sorry to hear that you are not pleased with our services. We never intend for our clients to have a poor experience and we'd like to speak with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2021
They are very helpful and encouraging during this process. I was given suggested responses to creditors and information on what stage the process is in for several creditors. There are often emails suggesting follow-up on my dashboard to see the progress made so far.
Thank you, Janet, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2021
They were very helpful and informative with all the information I needed to make my decision to use them to consolidate all my debt. They made it very simple and easy. I would highly recommend to look into if you're needing the help and don’t know what route to go.
Sergio, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2021
FDR got my payment much lower than what I would have been paying in minimum payments for credit cards. It definitely helped out a lot by reducing the amount of monthly expenses I was putting out.
Alisha, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 10, 2021
My experience with Freedom was very noteworthy. They did everything they said they were going to do. Also, their reps were really nice to me. They helped me out and they answered all my questions.
Darlene, we cannot tell you how happy it makes us to hear about your experience! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2021
Keith was great. Helped me out a lot. Would definitely recommend them to help. The best part was it so was so easy to sign up. Also l like the fact they help you instead of treating you poorly 'cause you're asking for help.
James, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2021
The FDR rep I work with made me feel comfortable with the decision that I made. It's embarrassing having to do something like this and he was very nice. He was very clear and he made it pretty easy for me. He warned me that my credit score was gonna drop and it was gonna take some time for it to come back. But looking at the website and seeing that my debt is being paid off, I know that there's a light at the end of the tunnel. If someone is ever in a situation that I was in, I'd tell them they should give FDR a try.
Drucila, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 9, 2021
I would recommend FDR. The enrolment was very organized. The rep knew what he was doing. I like all the work FDR does. They take care of me the minute I call. They have good customer service and that means a lot to me. I'm almost at the end of the program and I've been pleased with them.
Charlene, thank you for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2021
I can't say enough about this company. They are very patient to take however much time it takes to make sure I understand whatever I am asking about. The reps are very friendly and make feel comfortable about calling every question I have.
Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed May 8, 2021
Freedom Debt Relief negotiated with the credit card companies and we’re done with the program now. Working with them made my payments go away and they helped quite a bit. So, I was very thankful for that. Also, the rep was very professional.
Hello, Edward! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 8, 2021
I'm happy with FDR. They were the first company to contact me with a good rate. They also were very helpful during the phone call. They were quick with the decision and efficient. It was five credit cards that I had and I'm already down to two of them. I make a payment every two weeks or however many weeks I have in the month, and they take care of it. Working with FDR has given me better control over my budget. It helps me out a lot with backed up payments for these credit card companies. It's a load off my shoulders.
Thank you, Shira, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the program and we look forward to your brighter financial future. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2021
I've been working with Freedom Debt Relief for a couple of years now. They have always kept me updated on their progress. Unfortunately I haven't seen my credit scores go up as promised, even though I've been paying on time. I would have thought that my scores would have been a lot better by now!
Raymond thank you for the review. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 7, 2021
We are very pleased with Freedom. They are always available if we have a question and if so, they lose no time answering our questions. I would recommend your services to anyone needing financial help. Thanks for giving us hope again to be debt-free.
We really appreciate your comments in regards to your debt relief program, Jeanne. We will be here every step of the way and look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2021
I am 100 percent satisfied with the way this establishment had assisted me so far. The entire staff are very cooperative with their clients. Whenever I called someone patiently listen and ready to help me on my request. I am grateful to you all for your help.
Thomas, thank you for the kind feedback. We aim to serve and provide quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 7, 2021
I am a client being sued by Amex and FDR has failed to send POA which I need to sign. Since my inception I have paid for lawyer svce. and they claim not. You guys dropped the ball and I am very dissatisfied.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 7, 2021
Customer service explained to me every single detail, everything I need to know, help me to schedule for briefing progress, nice conversation, great customer service. Hope to resolve my financial problem very soon. Freedom Debt Relief Highly recommended. Have a nice day.
Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed May 7, 2021
Cost me 4 k because couldn’t make payment. Could of settled for last 600. Now it is 5200 plus and a different company just to get done. I sent email showing that it was a mess up with Freedom debt relief and oh well you get to pay. So thanks. I am done. Will not recommend. Think this company is a complete scam.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 7, 2021
I am pleased the way you all handle it. And respond real quick to handle any situation that comes along and communicate with me and guide me on my credit rates. I was recommended and definitely would recommend it also!
Hello, Rosa! We appreciate your feedback regarding your experience! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2021
Yes, you can let everyone know that I give FDR an A+ Rating!!! Your SERVICE to the Public is deeply appreciated!!! The savings you were able to negotiate from creditors was very substantial. And, the time to get my program with you completed is very satisfactory! I will highly recommend FRD services and Personnel to any and everyone whom I may meet that is in need of your FDR services. Continue EXPANDING your Expertise to the Country!!! Sincerely!!! Mark **
Mark, amazing feedback. We are honored to serve our community. WE are thrilled to hear about your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2021
Great program to help get debt under control. However, I still have creditors bothering me even after I contacted them. I was told that I was the one who needed to contact and advise them of the program, I always thought that the program notifying them would be more supportive.
Hello Jesse, we are more than happy to address your concern. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 7, 2021
My initial contact with FDR was excellent. The representative was helpful and explained everything and answered all my questions. The monthly payment was made to coincide with my income. The payoffs of my debt have been consistent and always for less than the original amount owed.
Thank you for your thoughtful review, Peggy. We strive to serve our clients and find them the best settlement. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2021
I had 22K in credit card debt paying $1200.00 per month. It was reduced to a third of that. Allowing me enough money each month that I can finally afford to find an apartment for myself. So I can move out on my own.
Thank you for taking the time to share with us, Debra. We are happy to hear that your finances are under control and you are able to live on your own. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 7, 2021
ALL of your staff have assisted me with getting comfortable with clearing my debt. Every call helps me relax. Looking forward to not reacting when I get a call. My family noted that I’m more accessible. Thank you for your service.
We appreciate you sharing with us today, Nuazha. We are thrilled to assist you financially and help improve the quality of your life. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2021
When I started out my experience was excellent! But a year ago a representative accidentally closed the wrong account that had a settlement on and active payments. Nothing has been done since I noticed and brought it to their attention. It’s been 10 months and many phone calls from me and nothing! I got approved for a consolidated plus loan so it will finally get taken care of. It’s been very frustrating and disappointing experience and I’ve missed out on another debt paid off because of it.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 7, 2021
I am very happy that I called Freedom Debt Relief. I would have never been able to pay off all my debts. They were easy to work and able to talk to a person when l had a question. If you need help with your debts call Freedom Relief. I know it’s the best thing I did.
Esmeralda
Esmeralda, thank you for the kind review. We aim to serve and provide real results that make a real difference. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 7, 2021
At the time that we signed up, the payment works for us. But now it doesn't and FDR can't do much about it. If I had a steady income right now, everything would still be going smooth sailing. But I'm satisfied with FDR. Some of my debts are resolved.
Zana, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 7, 2021
Freedom Debt Relief came out with a monthly payment that I could afford. At the start, they would ask me how much I was comfortable with and I would tell them that I could probably do this much. So, they would compute and then, they would let me know. Before we agreed on anything, they would call me. They also gave notifications when my payment was due. If I had a question, they would give me an answer and every time any one of my debts has been settled, they would let me know. The reps were all very friendly. My relationship with them was very good and they were very professional in their dealings with me.
Rodolfo, we cannot tell you how happy it makes us to hear about your experience! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
Freedom Debt helped me put out the debt fire until I got on my feet. Some of their tactics were difficult to understand but in the long run I got the breathing room from the creditors that I needed. Thanks Freedom Debt
Jemal, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
Account is going to law firm and I understood this account was being monitored closely. After several phone conversations not happy with the response I received in the past several phone calls. I just felt like this matter was urgent and not something to take lightly.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 6, 2021
Not happy with my overall experience with this company or this review for that matter. Nothing is explained properly and each time you talk to a different person you get different answers. Started out paying 300, now paying 424. Got sued by one of my credit card companies. Can't wait to pay off my cards and never have to deal with this again.
Lisa, we appreciate you taking the time to leave us a review. We're so sorry to hear about your experience and we'd like to discuss your concerns with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
Attentive to all my calls and all questions have been timely answered. Had to pay one account off, after given advice to do so, but it seemed as if I had committed a faux pas by the tone of subsequent communications. Nonetheless, staff still pleasant and helpful. Able to relax about financial present and future!
Richard, we deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
Very pleased with the customer service I receive anytime I call, my questions are ALWAYS answered. The employees are very respectful and professional. I have been with this program about two years I believe and I am so thankful I chose Freedom to help me!
It is rewarding to hear such great feedback about our Client Services team, Britany. Our aim to provide quality customer care. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
This program gives me a peace of mind especially during this time. They work out my debts. I couldn’t be happier! I would recommend this program to anyone who is struggling during these hard times. They really help me out.
Thank you for taking the time to share with us, Yvonne. We are thrilled you have taken the first step to resolve your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2021
I don’t know too many people whom I can recommend but if I found I will definitely recommend them because you guys service is wonderful and really a problem solver. I have few friends whom I will inform them about FDR.
We appreciate you sharing with us today, Janette. We are honored to serve you and provide you with solutions to address your needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 6, 2021
Paid in first monthly payment and have received great information in mail. Looking forward to get further down the line with this plan to lower my debts and to see if this works without lowering my credit rating at the end of this program.
Thank you for the kind review. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 6, 2021
Covid took a toll on me and my family. This service helped me find a solution to the mounting debt that was the result and helped me find a way to pay it off and clean up the mess I was faced with financially. I am forever grateful for their help.
Thank you for your thoughtful review, Shirley. We are thrilled to serve you and your family during this time of crisis. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
Always have been in contact with me! Great communication. FDR never let me miss an offer. They have been professional every time I spoke with representatives. I never waited to speak with a representative. They always answered every question efficiently. With great Customer service. Thank you.
Thank you for taking the time to share with us, Romy. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 6, 2021
This is a great company, they have helped me succeed in getting closer to being debt free. Thank you for all the help. I have talked about this program to numerous people at family gatherings. This is a great service.
Amazing feedback, Lawrence. We listen to our clients and find options that make a real difference in their financial lives. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
I am happy with the results so far. Would recommend to my friends. Has been lifesaver for me. Keep up rhe good work. I can't thank you enough for the work you are doing. May God bless continue to bless your work.
Thank you for your thoughtful review, Thomas. We are thrilled to serve you and address your financial needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 6, 2021
I want to recommend Freedom Debt Relief to my friends because we can count on them. If you have a problem and email and they immediately respond to the problem so I'm happy to tell my friends and co-workers about Freedom Debt Relief. More power and God Bless!
Amazing feedback, Araceli! We are thrilled to serve you and look forward to assisting your friends and family who are in need. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
Freedom Debt Relief has helped me a bit with reducing my monthly payments. They set up a thing then I pay them one payment instead of two outstanding payments. What gets me about them now is I agreed to a 4-year contract with them. Looking at their website, it says it's going to keep on going for 10 months more before the second debt is paid off. They drag their feet and don't get it done. That's not on me, that's on them. They know what they're doing but I'm not happy. They're gonna rob me blind for another 10 months and I didn't sign up for 4 years and 10 months.
Robert, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 6, 2021
The reps at Freedom Debt Relief were on top of everything. They explained what they do, how they would do it and how they would help us. FDR does a good job of helping, taking stress off of you and settling all your problems to make you feel better.
Michael, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
Every time I called or emailed with a question the staff was able to answer my question in a quick manner or find a supervisor who could explain the situation. I appreciate their honesty and not wasting my time. I would refer to family and friends who need their services.
Thank you for taking the time to share with us, Kay. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 5, 2021
They keep me informed on status of my accounts. And I'm grateful I did not have to file Bankruptcy. The alternative is very rewarding. I would like to enroll my Mom in the program on her high credit card balances. I will contact representative of your company. Her name is Geneieve **.
Colleen, we are thrilled to serve you. Thank you for the feedback today. We look forward to assisting your mom as well. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 5, 2021
Freedom Debt Relief did everything they promised to do. And, Great news!!! My credit score has already increased by 54 points!!! They are professional and extremely helpful! Thank you for all that you've done to help me! I will recommend you to everyone!
We appreciate you sharing with us today, Mary. We are thrilled to hear about success and the improvement in your finances. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
All the agents through Freedom Debt have been very helpful and understanding. They are very knowledgeable and work to try and help me with any question. I have been very pleased with their services and their dedication to help me get out of debt.
Thank you, Lisa, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
Since my age is a part of my paying... Thankful to be able to repay everyone... Doing best I can... Thank you for all your help... Looking forward to the day I can be free of debt... Get back to having money to live on... Very hard time for me...
Thank you, Florence, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
I have had no complaints so far. They have kept me up to date with things. Whenever they have settled one of my debts they have informed me with an email. I would recommend anyone that asked me about the services that you provide to me.
Mitch, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
It helps us reduce our debt. I am glad that I found Freedom Relief Debt. Help with us through our heavy debt on credit cards. I want Thank them for help us. I would recommend anyone who is in heavy debt, go to FDR and ask them for help.
Ramona, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
Im very please with the service. I just wished that after they had resolved most of the debts...If someone wants to add other debts they wouldn’t raise the deposit since it is already an effort we make to have the original amount in the account.
Thank you, Kathia, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
Great customer service and so far everything’s been working out OK. So far ahead no problems with everyone that I have spoken to. I would recommend this to anyone and your customer service Robinson ** will walk you through all the steps that you need to know.
Hello, Orlando! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 5, 2021
Everything has been great so far and I feel they are working hard for me to get my debt resolved. They have been very friendly and making sure I know where I stand on my progress for this debt resolution.
Jared, thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
FDR is a very good way to tackle your credit debt. They have been a blessing for me. If you need help with your credit card debt they are the way to go. I am quite happy with seeing my balances lessen & their communication with me. Thank you FDR!!!!
Thank you, Gail, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
Even though, supposedly the company have settled my accounts. The creditors still send my accounts to collections creating an even harder way to get my credit score up. Plus I called many times and it seems the people don't want to help, and the only thing they say is to scan the letters and they take care of it. NOT.
Orlando, we're so sorry to hear about your experience. We never intend for our clients to have a poor experience and we'd like to speak with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed May 5, 2021
When you call the reps at Freedom Debt Relief, they’re always there to answer your call and they always try to help you as much as they can. FDR is charging too much on the fees but working with them has made my life worry-free and stress-free. FDR is gonna get their job done by paying all your bills.
Thank you, Samira, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 5, 2021
We send in the money every two weeks and FDR lets us know when they come up with a settlement. We're just about out of debt so that's a good thing.
Paula, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2021
Freedom Debt Relief is everything I expected and everything I hoped it would be. (a godsend) Thank you sincerely from my heart. I would not have been able to ever get out of debt without them. Thanks again.
Angelique, we are thrilled to serve you. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 4, 2021
I have no problems. I just got started. It was easy to do over the computer. Hope all goes well with this and that the phone call from the creditors stop soon. But will just have to trust in the company and what they said when I first signed up.
Sharon, we are thrilled to be part of your financial journey. If you continue to have issues with creditor calls please review an article about How to Handle Creditor Calls. The information will provide some tips to be proactive regarding creditor calls. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 4, 2021
Freedom Debt Relief, have been a life saver for me, it have release the pressure of how I am going to pay this bill. They are very understanding, and will walk you through situations you don’t understand. I can safely say I don’t have to worry about the stress now, when I know I have someone helping me.
Thank you for taking the time to share with us, Clara. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed May 4, 2021
I'm almost a year into the program and almost all of my accounts have been resolved and moving towards being debt free! I appreciate the program and the associates that assist when I have questions. There is still another year or two to go but I am in a much better place and can actually see a finish line instead of the piling weight of debt I had before.
Whitney, thank you for the kind review. We fight hard to get the best settlement to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2021
The representative was very Helpful, prompt, informative and patient. I was able to ask all my questions and did not feel rushed off the phone. I am glad that I have enrolled and it has helped me to get rid of my debt. I look forward to clearing these accounts and regaining my credit score back to a good number.
We really appreciate your comments in regards to your debt relief program, Leininey. We strive to make each interaction easy and understandable. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 4, 2021
Freedom Debt Relief has been able to settle my debt from a divorce that I was ordered to pay from the judge in two and a half years. All settlements were 50% or better. The monthly payments are handled by Freedom Debt so I don't have to worry about writing the checks and being late. This was easy and I couldn't be happier.
Thank you for your thoughtful review, Debra. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2021
They are always there to help when there is a question or concern. They are able to provide quality debt relief. I would recommend them to a friend or family member. I am working towards my debt relief everyday with their help.
Shiela, we deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 4, 2021
Excellent customer service, quick to answer questions professionally, staff always trying to help you in the best way, information is confidential, this is a program specially to fit in hard situations and need professional help. Thank you Freedom Debt Relief!
It is rewarding to hear such great feedback about our Client Services team, Emma. We will continue to be here every step of the way and we look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 4, 2021
I was struggling and found Freedom debt relief and they have worked hard to get me to a place that I feel much better about things. Everyone responds quickly and usually have the answers that are helpful and that I am looking for.
Sue, we are honored to serve you. Thank you for the review and for allowing us to be part of the debt journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 4, 2021
Great service, then moved to consolidation plus, horrible process, needs improvement. In a huge way... Never able to talk with anyone, during that time, and using the notary service was very poor, due to not working with Apple computers. Had to use snail mail, many phone call. This is the digital age, Right?
Lee, we're so sorry to hear about your experience. We never intend for our clients to have a poor experience and we'd be more than happy to speak with you. Our team will be reaching out to you shortly to discuss your concerns. We appreciate you choosing Freedom Debt Relief!
Reviewed May 4, 2021
I am grateful that Freedom Debt Relief has worked with me to be able to pay the taxes on the 1099C I have received. Because this is not a bankruptcy, I do not qualify for form 982 and required to pay taxes on money I have not received. I have absolutely NO money to pay additional taxes and would love if you guys could lower my payments.
Judy, we love to address your concerns. Please give us a call at 800-655-6303. However, we do want to inform you lowering your deposit could have an impact on our ability to settle accounts and graduate you on time. We look forward to discussing this in more detail.
Reviewed May 4, 2021
I am currently in litigation for one of my debts filed with FDR. My attorney retained thru NLLG, advised me to deposit the money to cover the debt so that they could negotiate this debt. I contacted FDR before doing this and ask them not to touch the money because I was using it to negotiate a legal matter. I was assured the money would not be used and it would be safe.
I finally felt pushed to accept the debt (fear of losing the settlement), so I did. Now I have to come up with more money to be able to settle my litigation. Of course, that didn't happen. Almost immediately, FDR was contacting me to settle the next debt. I again called FDR to ask why they went ahead and tried to settle the next debt. I was informed that there are many agents that do the negotiating and weren't aware that this money was not available to make a negotiation. I was advised not to agree to the settlement. I was called, emailed, and texted several times a day for almost 3 weeks. I felt like I was being harassed like a debt collector does.
Reviewed May 4, 2021
I had a lot of accounts and FDR sure took a load off in my mind. I started out with somebody named Alex but whenever they call me to sign off on a contract, it doesn't matter who I talk to because they've all been very nice. Anytime I call, they answer. I can reach a human and they can explain what they need. They're very good about keeping me up to date on what they're paying and several of my debts have been settled. They've been Johnny-on-the-spot. If I get a creditor that says I need to pay right away or they're going to make a judgment, I call or text FDR. Next thing I know, they're working on that debt. The one thing I'd like to know is what it's going to cost me when it's over which I haven't gotten an answer.
Martha, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
Freedom Relief has been the key to be stressed free during this pandemic time. I am very happy with their service. I am recommended to other family and friends. I cannot wait when I be free and not owe many to other people.
Thank you for taking the time to share with us, Elsa. We are thrilled to not only help financially but help improve your personal well-being. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
Well been with them over a year. They got one debt paid off for $359.00. Then just paid off another but says in progress. Charging me 798.00 to settle account for $2006.00. Seems kinda high then another account is garnishing me $300.00 A CHECK. You said made deal with them for original amount because it went to court and added fees. Thought you were suppose to negotiate to get lower amount before all these fees are added and you're telling me we got check set to go out end of month. Oh so I'm getting garnished and you're still sending out check for full amount. Another account is ready to start garnishing me too. I paid one off myself because it was going to start garnishing me so I paid the offer I had sent to you because they was going to send to court full amount.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 3, 2021
Initially I was a bit nervous, wondering if this was another scam program. (Definitely NOT!) Nothing is better than getting an email or text with a negotiated settlement! This company works fairly quick to settle your debts. Could not have picked a better program!
Ana, thank you for the kind feedback. We are thrilled to serve you and help you achieve your goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 3, 2021
I think this was the best thing I have done. This is the only way I am eliminating my credit card debts. It is a great program and couldn’t be happier. The customer service people are also great. Really great program.
It is rewarding to hear such great feedback about our Client Services team, Maggie. Our aim is to provide quality customer care. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
I am grateful for the excellent service that I received from this company. I would highly recommend anyone not knowing what to do to get out of debt to seek the help of this company. I now have a peace of mind.
We appreciate you sharing with us today, Dineen. We are thrilled to serve you and look forward to your future success. Everyone's debt is different, so the first step is figuring out what might be the best solution for you. We can help you learn more about debt relief options like debt resolution (the program we offer), consumer credit counseling, paying off debt more efficiently on your own, or using your home equity to consolidate debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 3, 2021
Just wish you would assist more with creditors harassing my family. Kay Jewelers keeps calling my family and I have asked them not to that. I am in a hardship but do intend to pay once things improve. It is really bothering my family and it should not be allowed.
Thank you for the review and your comments are greatly appreciated.
For anyone else, you can review the link on your Dashboard to handle these in a specific manner. https://fdr.programdashboard.com/program-resources/creditor-calls
Reviewed May 3, 2021
I’m happy with services however, there is a lot of fees involved, also I really thought this was a short process to resolve. But the settlement is drawn out for long periods of time that I’m not too fond of.
Benson, we appreciate you taking the time to leave us a review! Our negotiations team works hard reducing our clients debts and we would be more than happy to answer any questions you have regarding your program. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
My experience with the Freedom Debt Relief representative was wonderful. She gave me everything I needed to know and guided me through the application process to make it a smooth transaction. Great customer service and a big relief to get started on getting rid of my debt. I would definitely recommend to others.
Karen, we appreciate you taking the time to leave us a review! We're ecstatic to hear about your experience with our team and we look forward to you becoming debt-free! Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
I have been very please with the settlements negotiated on my half with my creditors so far. FDR does a great job of keeping me informed on the progress being made on my behalf. I feel that my expectations are being met or exceeded, and I feel a great sense of relief.
Sandee, we appreciate you taking the time to leave us a review! We're elated to hear about your experience with our team and we'll always be here for you. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Reviewed May 3, 2021
The people at FDR have all been very nice and helpful with any questions I have. The program itself...works.. It takes time but sticking with it you see great progress. I don't have to worry about anything as I can go online anytime and see exactly what's going on and what to expect.
Arthur, we appreciate you taking the time to leave us a review! Our negotiations team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
When I gave a good review of my finances, I realized after losing a job that I just didn’t have enough income to pay all my debts. A friend had used FDR and I decided to inquire. I make reasonable payments and have worked through a third of my debt and saved thousands of dollars in settled debt. I don’t get any creditor calls or correspondence. It all goes to them. This past month my credit score went from fair to good and added 32 points, due to recent settlements. I highly recommend FDR.
Thank you, Laurel, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you need any assistance, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
I just spent time writing and didn’t go through. But I am so appreciative of FDR such exemplary people who have helped me like the Fantastic woman that helped me yesterday, she was beyond! I tell everybody about how it has changed my life! At first I was terrified to sign up for any company but I took the chance and it was the best decision ever made!!!!
Carol, thank you for taking the time to leave us a review! We're elated to hear that you are pleased with our services and we'll always be here for you. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
I’m very pleased with all your services. I would tell all my friends about services. Can’t wait to share and now all my accounts have ended and how my credit score has improved. I’m so glad I accepted your help.
Louie, we appreciate you taking the time to leave us a review! We're elated to hear about your experience throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed May 3, 2021
You people have caused me a lot of grief, it should all be contained in my files. I believe I had no more than $20,000-30,000 in debt, I’ve been with your program for 5 years and I’m still in debt. I initially deposited $498.00 monthly then I was told it needed to be increased to $532.00, I complied. I’m just thoroughly confused and disappointed with your company.
Rosalind, we're so sorry to hear about your experience with our team. We never intend for our clients to have a poor experience and we'd like to speak with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
Awesome program helped me with credit. I'm not drowning in interest payments anymore. They did all the work for me. I get to work on credit score. The program took a whole lot of stress off my shoulders. It can work for you too.
Railene, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 3, 2021
When I checked into FDR, it sounded like it did what they said it was gonna do. We gave them a list of what we had and how much it was. They negotiated and told us how fast it would be paid off and how much we wouldn't have to pay on each individual account. The rep that I deal with primarily has been upfront as to when they're going to get taken care of and how much I'm going to save. I'm very satisfied with the program. It distributes the money properly to different organizations and takes care of it. We started out with 14 and now 8 of them have been paid off.
Leslie, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2021
FDR is truly a life saving organization. I was in deep downfall and they surely saved me. I recommend them to everyone. Their customer service is amazing. I can’t thank them enough. While I continue to resolve many things with them taking charge, I just want you say that help is available and FDR can be that help.
Ryan, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2021
I don't actually remember how I found about Freedom Debt Relief, but when I contacted them, the agent I talked to came up with a plan that would help me during my difficult time. Although the agents have been changed, they have still been of great help. That's about all I can say.
Hello, Eric! We're elated to hear about your experience with our team! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2021
Can’t wait to get my credit back! It’s never too late to take care of yourself. Hopefully I’ll be able to move faster than planned. You too can get your life back and take control of your finances. Good luck everyone and huge thank you to Freedom Debt Relief. I highly recommend this service and suggest if you’re looking for a good place to get your credit life back then check out Freedom Debt Relief and see if they can help you as they are helping me!
Karen, thank you for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2021
Very helpful on helping me with my situation and it's easy. I enjoy and grateful for them helping me get back on track. It stinks because Take time but at least they are getting to get what would be best for me.
Ryan, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 2, 2021
The gentleman I talked to was very untruthful to me and led me down a path of what I thought was one thing but was totally something different once I signed up for it. He told me it was only going to cost me a certain amount as a monthly fee to take care of all my debt. Little did I know I'm paying thousands of dollars in fees to Freedom Debt Relief. When I called in to ask about it, the girl got really snooty and snobby with me. She said, “Well, how do you think we're gonna stay in business, if like $9 and something a month for each client?” I was not arguing with her about that. I'm just discouraged as this is not how it was explained to me when somebody tried to sign me up.
I felt I was lied to for the gentleman to get me to sign up. I would not recommend Freedom based on that. But that was my only discouragement about this whole process. Other than that, the program is good and it has worked. I do not worry about debt and because of Freedom, I went from giving up my credit cards to having a wallet full of credit cards with zero balance. I keep my debt paid down. Also, everybody I have talked to has been phenomenal to deal with.
Hello, John! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2021
I had tried to resolved my credit card debt with little to no support by loan companies. FDR quickly assured me that they would assist in my financial situation and they have. Thank you for the Excellent service provided. I am kept informed of my progress and settlements.
Hector, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2021
Professional, competent and courteous. Followed through with an email with exactly what I needed. I requested a change in date. The representative did not get it right and I was charged three times that month and it put me in the hall. This time was a pleasure and I really appreciate the representative.
Thank you, Carolyn, for taking the time to leave us a review! Our team takes pride in providing world-lass customer service to our clients and we're elated to hear about your experience after the mishap. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2021
I had two loans with fairly high interest rates and applied for a debt consolidation loan through The Borrowing Club. I was told that while I wasn’t approved for a consolidation loan, that they could settle my debt and I would only need to make one monthly payment to them for 48 months. This payment was much lower than my current monthly payments, so I was interested. I was also told that they didn’t expect it to take the full 48 months and there was no early payoff penalty fee. I researched The Borrowing Club and could find no negative reviews, which I thought was odd.
The first time I spoke with a representative, he was nice and the process seemed pretty straightforward. However, I noticed that each time I called back, he would forget who he was speaking with and used the same “stories” over and over again in order to relate to me. At this point, I could tell he was going off of a script of some sorts. The representative forwarded over the contract and insisted on walking me through it on the phone. He spoke very quickly and glossed over each category. It was obvious he wanted me to sign right then and there. I told him that I’m an attorney (which is true) and that I would need time to properly review the contract and get back to him. There was a definite hesitation and he forwarded my call to someone else to “set up my dashboard.”
I read through the contract and immediately noticed issues, especially with the settlement fees. It didn’t make sense. It all became clear once I discovered that this was not The Borrowing Club but was actually Freedom Debt Relief. I did a quick Google search and was shocked at the negative reviews. There are so many details within the contract that I’m assuming most people will fail to read or understand due to the length alone. They also told me that I wouldn’t have to pay taxes on any debt that was settled, which is a complete lie. Please stay far, far away from this awful company.
Natalie, we're so sorry to hear about your experience. We would like the opportunity to make this right. A member of our team will be reaching out to obtain your contact information shortly. Thank you for choosing Freedom Debt Relief.
Reviewed May 1, 2021
I recently made a one-time payment to be used to pay off debts they have settled. After talking with them yesterday they're sending an email to another department to see if I'm allowed to. She said it may or may not be used to pay off settled debt. When I deposited the money I told them it was to settle the debt. When I told them I wanted to expedite the remaining two settlements and pay them off ASAP I was told it would take months. Something is not right with this process.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 1, 2021
I was told all my debt would be in settlements within one year enrolling. I was also told FDR would take their payments monthly as they pay the creditors, FDR is only worried about getting their money first and settling with creditors last. I would not use this company.
I am sorry to hear that your understanding of the program is not consistent with our service. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Thank you for the review and your comments are greatly appreciated.
Reviewed May 1, 2021
I am very happy with the service I have gotten and the work everyone has done on my behalf. Everyone I have talked to and dealt with has explain the process to exactly how it works and I am very satisfied with all their hard work of helping me out of my debts.
Juan, thank you for the kind review. We are here every step of the way and look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2021
I finalized the negotiations with my creditors. I appreciate for that. Nobody from Freedom has contacted me to explain next steps. I pay off my creditors with a C+ loan that I do not have formal information yet. The only think I’ve seen in my account are several fees applied (deducted from my payments). I am paying accordingly but nobody has given me the terms of my loan and final agreement. This is not satisfying me.
Claudio, we appreciate you taking the time to leave us a review! We would be more than happy to answer any questions you have regarding your program. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed May 1, 2021
I'm quite happy with the quality of service I've received. I've seen a number of complaints about them, but I have not had any of these experiences. I've already had multiple accounts paid off.
Katie, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. If you need any assistance, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2021
The lady I spoke with was very informative and helpful. She answered all my questions and took time with me making it very clear for me to understand. FDR is in my prayers every night. Thanking the Lord for all the help FDR has given me. She was GREAT.
Virginia, thank you for allowing us to serve you. We are thrilled to see the good works and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 30, 2021
We are please and happy for all the unselfishly services that was given to us during the loan debt relief process. We will surely recommend your services to my family and friends. More Power to the company. Continue your best service to all.
We appreciate you sharing with us today, Roberto. We are honored to serve you and the rest of our clients. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 30, 2021
Ok so far... I just hope that there isn't something hidden that I don't know about... I don't want all the phone calls... all the emails... just contact me when you need to and I will do the same... Thank You for your help... If I don't need to do something I don't want to do it...
Susan, we appreciate your feedback. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 30, 2021
Freedom Debt Relief has been excellent on ANY issue I call them for. Representative has ALWAYS gone out of the way to help solve any issues I have called about. I would highly recommend them. They will take good care of you.
Simone, we are thrilled to serve you, and thank you for the kind review. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2021
They’re very helpful and answered all questions. The representative I talked to was very knowledgeable. It takes a little time to solved your problems but they really help you. It’s been a year since I started with them and they almost resolved all my accounts.
Thank you for your thoughtful review, Hector. We are thrilled to serve you and find solutions to your needs. We look forward to your coming success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 30, 2021
I want to thank you for helping me to solve my debt. The burden that has been lifted from my life is a blessing thanks to you all at Freedom Debt Relief. Customer service is excellent. Never had a problems getting any questions answered. Thank you! Shahna
It is rewarding to hear such great feedback about our Client Services team, Shahna. We listen to our clients and find solutions to address their needs. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Reviewed April 30, 2021
Not only does sending an email not accomplish anything, they don't follow through on the account mitigation. I have three accounts, the very first one was messed up and re-reported on my credit. After they finally fixed the settlement they failed to have the account removed from my report like they did the first time. I should have just let it all go to collection and paid on my own time.
Steven, we're so sorry to hear about your experience in our program. We never intend for our clients to have a poor experience and we'd like to speak with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed April 30, 2021
I was told when I signed by Rep. Liane ** that since I resides in the state of Pennsylvania the fee would be 6% by law. I was given a offer by Navy Credit Union roughly about $5700.00 and FDR fee would be about $2400.00 that extremely more than 6% very dissatisfied, if not given the 6% promise I will be canceling my membership. Please call me today to abide the promise of 6% **.
We understand the vast importance of setting the proper expectations for our clients, especially regarding our fees. It seems there may be a cross in communication regarding the costs of our program. The fee amount varies depending on a client’s state of residence, the total debt amount, etc. Typically, it ranges from 15% - 25% of total enrolled debt throughout the program. You may be referring to the annualized percentage. Either way, an account specialist will be reaching out to you shortly concerning the matter. Thank you for choosing Freedom Debt Relief.
Reviewed April 30, 2021
I've called several times to get an account removed from my plan and Ciera (I hope I spelled it right) finally got it done for me. Turns out it probably advanced my program and I'm done! Of all the folks who have helped me she seemed to know the most about the program and was the best customer service experience I've had. Which is saying something because everyone has been pretty great.
David, we are thrilled to see you finally succeed. Thank you for your patience and most importantly your business. Again, thank you for being a valued client.
Reviewed April 30, 2021
Excellent customer service. When I called they answered all my questions. And they will be helping me to get financial freedom. They were very helpful doing my settlement and they keep me inform through all the process. Any questions or concerns I may have they always there to help and to guide me through the process.
Amazing feedback, Janet! We aim to make each interaction easy and understandable. We are here every step of the way and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 30, 2021
I have had an excellent experience so far with Freedom Debt Relief. I really appreciate the attention to detail and the variety of options on the Client Dashboard. Furthermore, I really enjoy the easy use of the Client Dashboard as well as the clear messaging of the materials I have read.
Thank you for taking the time to share with us, David. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 30, 2021
I talked to Freedom's rep and he was really nice. He told me what they would do and what they can do. I liked what he told me and I went with them. They know what they're doing and everybody has been excellent with me. When I have some questions or whatever about certain things, they answer them for me. Also, they notify me of whatever they're going to do and they keep me up to date. I also go online and I check it out myself. I'm happy with the type of work they do and they're doing it well.
Mike, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. If you have any questions, please be sure to call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed April 29, 2021
Yes indeed truly a great company and staff. And during my time of low feeling of my money situation Freedom Debt was great. Thanks and for being positive attitude towards my time of need and also spacing out my payments!!
Robert, thank you for the kind review. Customer gratification is our number one goal. We engage and aim to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed April 29, 2021
It's been a positive journey toward getting my debt paid off. Even when I get stressed with calls for creditor, FDR is there to walk me through the process of explaining my situation and helping me feel calmer. When I got my last text for another settlement I had to thank God. More weight off my shoulders. They are dedicated to help me become debt free. I am so grateful.
Thank you for taking the time to share with us, Patrice. We are honored to serve you in your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed April 29, 2021
What can I say? My experience with the representative at Freedom Debt Relief was excellent. She asked me what rather than telling me what. If you stay with the script and don’t detour it can work out for you too. You have to believe. Sometimes we can be our worst enemy.
Reviewed April 29, 2021
They were great helping me through difficult times. Thoroughly went through the process & programs! I recommend them to anyone who wants to consolidate & get debt paid off short of bankruptcy. They make it easy & work with your income to get everything started.
We appreciate you sharing with us today. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
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