Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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- 4,961,138 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed June 24, 2022
I would recommend Freedom Debt Relief. It gives you peace of mind. It has allowed me to understand my financial situation. I like the communication between myself and Freedom Debt Relief. You are always on top of things. I am so glad I chose Freedom Debt Relief.
Mary, thank you for sharing your experience with us. We look forward to your brighter financial future! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 24, 2022
At first I wasn't too sure of the program but now after 7 accounts enrolled and I am making payments for the final account I am feeling like I will be free from debt by the holidays and will start having more money to put into savings that was going into an account to pay off my debt is satisfying. I just wished this could have been done without negatively affecting my credit score. I will just need to rebuild it.
Hi Christine, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 24, 2022
I had two people start my approval and never contacted me back. One lady made an appointment for a phone call and never called. I called and text and she never answered me so I had to start over with someone new. Frustrating.
Hello Alysa, we are sorry to hear that you are unhappy with our service efforts. You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 24, 2022
Freedom Debt Relief was a terrific program. It was an easy process that gave you a piece of mind. The customer service representatives were very informed, friendly, and knew what they were doing. If you're in debt this is the place to help you. Way better than bankruptcy.
Jennifer, thank you for sharing your experience! We look forward to assisting you in accomplishing your goal of becoming debt-free! Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 24, 2022
Freedom Debt Relief has been a God-send! They keep me informed every step of the way, and we should be completely out of debt within the next year or so! I now have peace of mind, and I don't go to bed at night wondering where the money is going to come from to pay the bills.
Hi Kimberly, our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 24, 2022
All of the agents that I spoke with was very informative and nice. I just can't wait to see how it all ends up. Credit back good and they told me that it would be but I do wish that I could have gotten the loan so I could have paid this off and pretty much did it the way that you guys are doing it. But I appreciate what you're doing.
Keith, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 24, 2022
Everything was well explained when I enrolled with Freedom Debt Relief and it was easy. I get discharged next month and the experience was great. The people were very professional and courteous. When they had questions, they would reach out and contact you. But other than that, they told me exactly what to do and I followed their lead. Freedom was reasonable with the amount of deposit. I added more but it helped. It wasn't stressful at all. If you ever find yourself in a situation such as I did, I highly recommend it.
Hi Charlie, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
It was ok. They helped me understand the outcome and process it going to take to get my debt in order and back on track so I can get back to normal and be comfortable again. I really appreciate them helping me.
Hello Rodrick! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
As promised FDR has been extremely accommodating.. When I requested a payment suspension they worked with me. They have closed most of my accts. Only 3 left Amazing. They speak clearly on the issues. Do not mislead you, however when you notice some accts have little debts you wish they were settled sooner.
Hi Frank! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 23, 2022
You told me the first time paying I would have to make payment so I did and today you took out payment without me knowing. Now I have no money. Thanks a lot. I can see I won’t be working with you for long
Hi Shannon, we are sorry to hear that you feel this way towards our program. Your monthly draft is automatic, and the beginning date is stated in your initial agreement along with the draft frequency.. If you have questions about the draft frequency amount, or need to make adjustments, please do not hesitate to contact us. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 23, 2022
Everyone that I was in contact with regarding the pending lawsuit against me were very courteous and professional. All my questions were answered and help given when needed. I would recommend this service to anyone and let them know how professional everyone is.
Hi Robert! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2022
They calmed my fears and made me confident in the decision that this is the way I needed to go for my future financial needs. The rep was extremely nice and understanding of my current situation. It was an overall quick and easy experience.
Melissa, it is great to hear that we have been able to help relieve some of the stress you were feeling regarding your debts. Our goal is to ensure our clients feel comfortable and confident with us at all times!If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
I've been a client with Freedom for about 5 years and it has been a pleasant experience the entire time. The Freedom Representatives have always had great customer service, I haven't experienced any issues or delays when it came to solving my debt. They always keep me updated to what is going on and have been able to negotiate my debt to lower than asking. I appreciate all your help for getting me back on track financially, with my credit score, and being able to maintain a normal lifestyle without putting strain on my budget.
Hi Patricia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
I contacted them and then got all of my stuff together that they told me I would need. I contacted them again and within a day, they contacted me back and said that I was eligible. They sent me a lot of stuff on the steps you take in all this. They made my life less stressful.
Donald, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
FDR services were excellent. Their customer service associates were extremely helpful on every occasion. They expeditiously got me out of credit card trouble and continue to assist me with the right way to use credit for my benefit. I highly recommend FDR as they delivered on what they promised and then some. Thank you FDR!
Richard, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2022
I was in a financial mess trying to help my kids and dealing with health issues and could not make ends meet, finally after 3 years of hard work and dedication I can breathe and treat myself once in a while and enjoy treating my grandchildren to the little things.
We are happy to hear that you are happy with our service efforts, Donna! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2022
Discover was my card I used for student expenses. I intended that statement to be a full accounting for tax purposes. FDR never followed up for me, and I was met at my door with a subpoena from Discover to show up in court for the whole amount. I called FDR, they dropped the ball. They forgot to call someone or something and never started the negotiation with Discover. I'm left with no negotiation on this account since they dragged me to court. YMMV.
Tracy, we are sorry to hear that you are unhappy with our negotiation process. We understand it is frustrating to deal with legal accounts, which is why we have legal partners that support us in the negotiation process. If you would like to discuss the result of your account, please do not hesitate to contact our customer service team. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 22, 2022
Thank you for all the help your team brings. I’m happy with all my settlement. Thanks. I do recommend this company. They there every time I need them. Always help with professional personnel. Everything go smoothly. Thank you so much.
Hi Juan, thank you for sharing your experience with us. We look forward to continuing to be a source of support for you. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 22, 2022
I was in over my head in debt. It wasn't a ton of debt, but it was more than I could handle at the time. Then, COVID hit and made it even more difficult to manage income. Thankfully, I had enrolled in the FDR program before COVID hit and I was already on the way to successfully paying off my debt and becoming debt free.
Jonathan thank you for sharing your experience with us. It is great to hear that we have been able to help you accomplish your financial goals during these difficult times. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2022
FDR has been a life saver. They have exceptionally done a outstanding job with resolving my debt. I would recommend them for sure. The whole process has been stress free and have been the best debt consolidation company I have ever dealt with.
Hi Shona, it is great to hear that you're happy with our service efforts. We look forward to your continued success! Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2022
The team at Freedom have been very helpful. I've been with them for years and I hope to finish up in 2025. Working with them makes life a lot easier for me. If a friend needs debt relief, I would recommend Freedom.
Thank you for sharing your experience with us Claudia, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 21, 2022
Everyone that I have contacted has been so helpful and professional. You have helped me tremendously in solving my debt. When I needed to call to adjust payments or sending documents Freedom Debt Relief always were there. I am so grateful I came to you especially in these times. Thank you!
Gloria, thank you for reviewing your experience. We take pride in providing a service that helps our clients achieve their financial goals. Thank you for being a value client of Freedom Debt Relief.
Reviewed June 21, 2022
We were given an estimate of 48 months when we started our program. Time was added to total 60 months. It was misleading, otherwise a good program. Right now our estimated completion date is given in a month's spans. October to December.
Elisa, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 21, 2022
I have found Freedom Debt Relief people to be friendly and very helpful in resolving my debt issues. They have been a pleasure to work with in helping me get closure on my outstanding debt and negotiating realistic payoffs of my debts and affordable repayment schedules.
Thank you for sharing your experience with us Larry, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 21, 2022
FDR helped me minimize the impact of my financial hardships. They provided valuable guidance and were always available for consultation. They kept me informed of the status of their negotiations and were accurate with their predictions. I would not hesitate to recommend FDR to family or friends. I am grateful for their assistance.
Hi Edward, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 21, 2022
They have settled all of my accounts quickly and now I’m in the last part of this debt settlement and am very pleased. I would recommend this company for your debt settlement for anyone. Thanks for all your help Freedom Debt Relief Company.
Danny, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 21, 2022
They have taken a lot of the worries off my back with bill collectors. I can sleep much better that's for sure. They have reduce my debt by negotiating the best outcome for me. My payment to them is automatic and I can go online and see where I am with my debt and what has been closed.
Hi Marilyn, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 21, 2022
I was leery at first about a debt program that works. Now I am nearing the end and what a fantastic group of people that are working for you to resolve the debt you have. I highly recommend this program.
Thank you John, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2022
It was a fun and helpful settlement that they have been working on my account with the same bank and accounts. Also the way they have all my accounts hopefully they can continue working with me. I’m real satisfied with them.
We are happy to hear that you're pleased with your progress, Carmen! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 20, 2022
Probably one of the easiest experiences I ever had dealing with my debt. After buying a house all the extras added up. Charged everything on cards and ran into some issues. To say the least when you can only pay the minimum you just never lose that debt. I’m almost completely out of debt after a couple of years. One nice payment and I didn’t have to worry about all that added interest. Wonderful experience. Thank you!!
Lisa, thank you for sharing your experience with us. We are happy to hear that your program has been smooth and that we have been able to achieve the results that you expected. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2022
No worries, just deposit your money and they take care of everything, I'm talking about EVERYTHING!!!! All you have to do is accept and go back to whatever you were doing. I can't say enough about this. If I find anybody in this situation I would greatly recommend Freedom Debt Services to them, NO I would demand it because of what they have done for me....
Thank you for your feedback Monette! We work very hard to make our program as simple as possible for our clients! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 20, 2022
Very helpful and understanding. It feels great to no longer have the burden of being in debt, and paying the tremendous interest incurred. Staffing was very courteous and knowledgeable. I am pleased with the service I received. Appreciate the help given to help with my financial statis.
Thank you for sharing your experience with us, Vicki. We work very hard to make sure we are actively educating our clients on how to maintain a healthy financial life even after completing our program. Thank you for being a valued client of Freedom Debt Relief.
Reviewed June 20, 2022
FDR settles debt in an timely manner. If any legal actions appear they work with a law firm to get a quick resolution and stipulation agreement. All legal matters end. Very courteous and knowledgeable. There is never an issue with the services and all debts are reduced and settled. If you have questions are problems one phone call to FDR is all you need. They respond immediately.
Hi Margo! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2022
With the help of Freedom Debt, I am almost debt free it is such a good feeling to be so close. At 61 years of age, I need to reduce monthly expenses. Thanks to the help of Freedom Debt Relief it has been pretty easy even thru the past two years of fluctuating income.
Susan, we are happy to hear that you are happy with our service efforts!Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2022
This program really helped me relieve a very large (at least for me) of credit card debt of over $50,000. All I had to do was ensure to make my deposits in a timely manner, and Freedom Debt Relief did the rest. I now have the relief to manage my debts going forward and I would recommend this program to anyone who seeks relief from debt.
Hi Joshua! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 19, 2022
I’m very pleased with the in-depth service I have received. Tony **, has been exceptional. He is truly a credit to Freedom Debt Relief, he goes above and beyond to ensure I understood each action that was taken place, I’m so happy with the settlement I got recently.
Princie, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 18, 2022
Very good company and they has and been working hard to help me get out of debt. I'm very pleased. I ask anyone who is in debt and looking for help. Give Freedom Debt Relief a call. They will help you all the way.
Thank you for recommending our program, Cedrick! It is our pleasure to provide a service that leads you to a brighter financial future. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 18, 2022
When I did search for Freedom Debt Relief, they ranked the highest. So, I reached out to them. The experience was really easy. We did everything online. Everything from DocuSign all the way to experiencing some video chat meetings with them was a very easy process. It's been, thus far, a great experience.
Hi Francisco, we are so excited to hear That you're happy with our service efforts, we look forward to helping you exceed and achieve all of your financial goals. Financial freedom starts with Freedom Debt Relief, thank you for partnering with us on your journey to becoming debt free!
Reviewed June 17, 2022
They were very pleasant, professional and willing to work on helping me out my situation. I would highly recommend this company. They completely understood what I was going thru and helped me out immensely without feeling like I was being judged.
Thank you for sharing your experience with us Phillip, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 17, 2022
I have stopped getting calls but I still have more debts to add later on. I also need to know what I am paying now and what it would cost to add some more of my debts. Thank you so much for understanding. This is a relief to me.
Hi Wilda, thank you for reaching out to us regarding your concerns. An account specialist will be contacting you address your question. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 17, 2022
I had a great person talk me thru the whole process, it went smoothly. Even now if I need something they are right there to help.. Smooth, quick and easy process, originally had an issue with my payment schedule but they worked with me and it all worked out..
Jocelyn, thank you for reviewing your experience with us today. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
I've been consistently very impressed with the hands-on experienced I've received from your whole team - thank you! I know I've made the right choice in saving money on a long term basis and reaching my financial goals. :)
Hi Michelle, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
Credit amount too high, they help me to reduce the price of my credit, helps me to be able to pay in my monthly payment, also was able to get my credit back, a lot of credit card company, trying to get me back to make another credit, but I refused since I have experienced the challenges of them, plus I’m retired senior, now divorced, financial challenges hit me, thanks to financial rescue at least I have a peace of mind now.
Hi Angelina, it is our pleasure to provide a service that leads you to a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
They are so good and professional to have the right decision to make you happy and do everything for you. Definitely recommend people if they need help with their credit bill and they are for you to help you when you need. Thank you guys for a great job.
Thank you, Adriana, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 17, 2022
Freedom Debt Relief works! They were efficient and successful at settling my past due accounts. All service reps were knowledgeable, friendly, and very patient thru the process! The FDR Dashboard is very clear and useful in staying informed about the progress being made. I highly recommend the services of FDR!
Excellent feedback, Lonnie. Our top goal is to make sure we support our clients every step toward a debt-free future. We cannot thank you enough for sharing your positive experiences. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
All is going as scheduled. I will be Happy when completed!! Happy with service from Freedom Debt Relief!!!! Get in touch with them if you need their type of service. You will be glad you did!!!! I know I am!!!
Hello Judith! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
Updated on 11/29/2022: This program is amazing! I already have two settlements, in short time...every employee I do deal with is very professional and friendly. I just wish I had reached out to FDR earlier, it would have saved me countless sleepless nights worrying about my finances. It was hard to take the first step of contacting them, my pride got in the way! I would definitely recommend FDR to anyone!
Updated on 08/05/2022: I was buried in debt after my wife died in 2020 of cancer. I tried to keep up with my credit payments, but after having to move and the associated costs of that, I found myself going backwards and not having enough money for groceries and gas. FDR was a TV commercial that grabbed me. I contacted FDR, spoke with Donald, and I felt immediate relief. Now I have achieved my first settlement, and I know now this will work! Thanks FDR....
Original Review: I used to stress every month when it came to paying the credit card bills. Since my wife passed, I had to move and everything that is involved financially with that. Freedom was my lifeline! I contacted them, and Doug from Freedom called me back within. 24 hours. I had an immediate sense of relief knowing the well explained plan to ease my financial burdens
Hello John, thank you for sharing your experience with us. It is very rewarding to hear that we have been able to assist you and relieve some of the stress you were feeling regarding your debt, especially during these hard times for you. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 17, 2022
We wanted to be sure all our debts were satisfied, but we were only getting further behind trying to balance our bills and afford to care for our family. Freedom showed us a direct path to financial freedom. It will take a couple years to achieve, but in the end our creditors will be paid and we will bring our credit score back to a respectable number. Thank you Freedom Debt Relief!
Thank you for sharing your experience with us Debrakaye, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 17, 2022
Sold something and you did not deliver. You lied! You told me you would assist me with a legal situation and then after the fact you did not. I'm beyond livid with your company. Would not recommend to anyone! Excuses, false promises and zero accountability. No one has called to rectify this situation. Is anyone going to call me or respond?
Hello Harroll, we are sorry to hear that you feel this way about our program. We are a debt resolution program that helps clients by negotiating settlements on their behalf with their creditors and helps them settle their debt for less than they owe. We are not attorneys and cannot provide legal advice to any of our clients which is why we have hired legal partners that can assist us with the negotiations of legal accounts. We understand the pressure and frustration that you feel, an account specialist will be reaching out to address any questions you may have regarding your accounts.
Reviewed June 17, 2022
I would highly recommend Freedom Debt Relief to anyone who has credit card debt. They have a low monthly payment and you see the results. You may get an occasional call from a bill collector, but they are quick to respond, and on their dashboard, you can see the debt dropping off.
Cathy, thank you for recommending our program! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 16, 2022
My one and last credit with Lending Club has been settled smoothly and I now have a peace of mind for the same amount that I am making and I am happy about this being settled with the legal department...
Hi Teresa, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 16, 2022
Anytime I called with questions everyone I spoke to were very helpful and knowledgeable about the program. The program with its automatic withdraw and emails for updates made it a very easy and carefree process. Cutting the debt in almost half that was owed was helpful as well.
Tiffany, thank you for reviewing your experience with us. We are honored to meet your standards of great service! We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 16, 2022
Received an alarming text that my new agreement had been canceled so I called and it was a mistake??? In addition no one was able to give me an answer as to where or how the text was sent. Very disheartening because I have just begun my case.
Hello Chris, we are sorry to hear you feel this way. An account specialist will be reaching out to address any questions you may have. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 16, 2022
Great customer service. Process went smooth to sign up to the program. Would recommend it to others struggling as I am. I appreciate all the information and help provided by Jacob and all who are involved in the process. Thank you Freedom. Keep up the good work.
Thank you for sharing your experience with us Alma, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 16, 2022
I had a legal matter with one of my creditors. They help me settle this without going to court. Great company! I recommend this company to anyone trying to get their credit score to good standing. Keep up the good work.
Hi Sheila, thank you for sharing your experience with us. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 16, 2022
Great people, they care for their customers, I sure need their help, I am looking forward to working with them, to the best that I can, hope everything goes good, for me. Everything should be ok I hope. God bless all.
Thank you for sharing your experience with us George, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 16, 2022
I’m almost debt free, thank you to Freedom Debt Relief! Easy payment plans and helpful advisors have kept me informed and on top of my debt. There is no way I could have managed getting my debt under control without them.
Thank you for sharing your experience with us, Tracie. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 16, 2022
So far customer service has been great! Right now I really can't rate because I'm in the first stage of the program! But for me it is little scary right now! Because of the creditors calling me for their payments!!
Thank you for sharing your experience with us Linda, we are excited to work with you towards your brighter financial future! We urge you to log into your dashboard to access the resources available, that can help guide you through creditor calls. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 16, 2022
This program did not at all accomplish what it promised. It took much longer than disclosed to settle my debts. Without the help from a credit repair company, we would still be attempting to “settle debts” on FDR’s lack of urgency terms. We paid out thousands of dollars JUST IN FEES!! This program was robbery. It was in no way helpful in settling any debts! All it did was take advantage of me and my situation and ended up forcing me to pay out more money than my original debts. I would never recommend this program to anyone and am seriously considering a lawsuit. So unfortunate for me and for the thousands of other clients who are being scammed.
Hello Lindsay, we are sorry to hear that you feel this way towards our program. We do our best to provide accurate estimates regarding program length and savings. We are also transparent about our fees, we charge a one time fee for each account that we settle. The fee percentage is disclosed upon enrollment and again during the process of authorizing settlements. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 15, 2022
Thank you so very much for all of your help. I am seriously thankful for all of your help in resolving my debt. You made it easy to work with you. I would recommend you to anyone needing help in solving their debt problems.
Hi Janice, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 15, 2022
Very good to work with. They have helped me with every question I had and take care of it all. I didn't have to mess with it! When Collectors call me I would tell them to take it up with my Agent at Freedom Debt collection and they took care of it! Thank y’all.
Hello Franceen, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. Our goal is to ensure our clients feel comfortable and confident with us at all times! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 15, 2022
The program that Freedom Debt Relief offered was the easiest for my family and I. We were able to pay off our debt in a reasonable amount of time with the minimal impact on our budget. I have and would recommend FDR to any of my friends needing to reduce debt.
Hi Gregory, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 15, 2022
They do great job and I’m so happy for they give me the opportunity to get out and pay my credit card. Was really bad situation on my life but they help me to fix my life and my credit so this great program.
Thank you for taking the time to review your experience, Juan. We are honored to be your partners in your journey to financial freedom. Please contact us if you gave any questions or need any additional help. Thank your for being a valued client of Freedom Debt Relief!
Reviewed June 15, 2022
My experience with Freedom Debt Relief is a good one. I would describe that in three words!! PEACE OF MIND!! I don't feel that I'm in Debt. I have ALL an Agents behind me to resolve my DEBT. Thank you very much.
Gerald
Gerald, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
I am excited to be nearing an end to the debts I had and the help that was given to me. Anytime I asked a question I was given polite encouraging answers and would definitely recommend this to anyone overwhelmed w/ debt.
Hello Karen, receiving this feedback is very rewarding to us. We are proud of your progress and hard work. We look forward to your program graduation. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 14, 2022
I am very pleased how Freedom Debt Relief resolved my debt in less than 4 years. I had 11 accounts Of $27000. Freedom debt relief help me get my life back on track. All agents were very knowledgeable about my account. Thank you.
Clarence, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
Updated on 05/25/2023: I've had three accounts that I already got sued on that I had the lawyers take over and take them. I wasn't happy about the way they go about that because I have to do all the homework myself, and I thought it was wrong. “I'm paying you to do a job. You should be handling this with the lawyers. And whatever you need, let me know, three-way call me, whatever.” That was not what they did. I got past all that. Now, I'm just about done, but they told me that this would be done in three years, and that was in 2019, and I'm still paying them. I've got three more accounts left out of 10. So, they settled four of them for us. I took care of three of them, and there are three they're taking care of again. It's flowing pretty easy right now because everybody's already settled with them. All I'm doing now is paying my monthly, and then they're paying out of that. I checked my account. There's quite a bit of money in there for them to do whatever they need.
I haven't heard from them in years or at least a year and a half. I've had to call them to find out what's going on here, what's going on there. They answer the questions fine. At one point, they raised the amount that I pay them every month because they said, “Oh, this has gotta be settled right now, so we need more money. We need more money.” I was like, “Had I known you guys are gonna be charging me this more money -- that's how much I was paying on my own to get these cards taken care of, I would have never needed you.” I went back and forth with their office manager about it, and I said, “Well, I'm too far in now to bail out.” I didn't wanna go bankrupt, so I'm like, “Okay. Let's just continue.”
That's kind of where I've been but now it's getting close to the end. They told me my estimated graduation date now is November of this year, but that was after I got on the horn because they changed my graduation day twice. I got mad about it and I was like, “How can it be? You guys are supposed to know what you're doing.” So, they changed it to March of 2024, and then it was July of 2024. I was like, “You guys said it would be done by November ’23, and I'm still seeing that same date." They changed it back to November of this year.
Original Review: 1st of all they said that this would only last 3 years and the payment would never change. The payment I've got up twice and I'm still working on it but I'm trying to get this done. I mean I like when people aren't sticking to a word
James, we are sorry to hear that you feel this way towards our program. We do our best to provide accurate estimates regarding program length and savings, unfortunately we can never make a guarantee, considering the factors that take place when it comes to negotiations. Normally there are no changes to drafts, again due to many factors, one being the possibility of accounts going into litigation, may result in the need of a draft increase. We understand your frustrations, an account specialist will be reaching out to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed June 14, 2022
This company not only went out of their way, in the beginning, to fully explain the process and walk me through everything but along the way they contacted me to update me on anything I may need to know. They helped me a great deal to fix my credit and I am beyond grateful! This is a great company to work with and I’d recommend it to anyone that needs help with their credit!
It is rewarding to hear such great feedback about our team, Delfina. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
Justin had been wonderful to work with. He was very helpful and understanding what one goes through at difficult times. Helped me with which plan and cards to include. I would recommend one to your Freedom program. Thank you for helping me.
Raynette, thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools to achieve and maintain a brighter financial future! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
It's an awesome program so far. Staff is very helpful. Just concerned that I faxed somethings in on the third of June and not enrolled on my acct. Otherwise awesome job. I'm aware my deposit will go. I give the company a ten star. They have taken a lot of stress off of me helping me with my debt up on acct. Thank you
Diann, thank you for sharing your experience with us. We are sorry to hear about the delay with your faxed, request. We urge you to contact our customer service team for further assistance! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
Withholding the 5 star rating until I've completed the program. But it is progressing nicely, and has been very easy. Only had one small glitch (not with Freedom directly, but the Law firm I was paying extra for) but it was quickly resolved and didn't affect anything. We were soon back on the same page, and continued forwards.
Hello Barbara, thank you for sharing your experience with us so far. We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 14, 2022
Was very depressed and worried before, now things are better. I feel better about things. Thanks for all your help. Didn't think my help would be close to being in the place that I am at this point. To others, try to get help if you need it. I am happy that I stepped out on faith. Try Freedom Relief.
Myrtle, thank you for sharing your experience. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 14, 2022
I originally enrolled ~$38k worth of debt over 5 years ago with FDR. To date, I have deposited $60k and still have $6k worth of debt to pay off. That’s $60k to pay off only $32k? Where did my money go? They fee you to death.
Jeffrey, we are sorry to hear you're disappointed with our service efforts. An account specialist will review your account and will contact you to discuss your concerns. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
FDR has been a fantastic experience. They were there when one of my creditors tried to sue me with an expert legal team and got the matter resolved in a timely manner. Their customer service is excellent, always there when I have a question or concern.
Linda, we are so happy to hear you are pleased with our customer service! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2022
Freedom makes things easy and you get results and if you add to your account it can be worked on in a timely time frame. The dashboard of very easy to understand and use even on a daily basis. Also easy to connect and communicate with a agent.
John, thank you for sharing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
Always there has been someone to talk to. I was apprehensive at first but settled in on amount and payment. Haven't had any problems after learning how to handle companies that I owed. I am hoping to see the finish line soon.
Kay, we are happy to hear that you have received all of the support that you have needed! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 14, 2022
I just started with the plan. So far, nothing on my enrolled debt has been resolved but I will patiently wait for a better result. I have high hopes with your company that my worries will be less. I look forward to have a good relationship with Freedom Debt Relief.
Thank you for sharing your experience with us Rosemarie, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 14, 2022
I am pleased with the connection I have had with Freedom Debt Relief. I will recommend you to my friends and family, I will soon be free of my debts, I am glad I found this company, I am very pleased with my out with my outcome with this company.
Fannie, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
My debt is getting paid off rather quickly. The experience has been really smooth. My debt with Freedom Debt Relief does not show up on my credit report. This is a very big surprise. All of my affairs have been done in a professional manner. I'm so glad I picked to have FDR handle my accounts.
Patrick, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
I am so grateful for FDR for being my driving force to eliminating my out of control debt. They are a wonderful team to work with. Always friendly and professional and easily accessible. I recommend Freedom Debt Relief for anyone who is struggling with debt.
Mary, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
When I was first introduced to FDR I was skeptical hoping that that it wasn't a scam or that it would take me ages to clear up my debt. There was initial confusion on the debts. I had however I was given clear information on the procedures to help me. Rarely did I have a question that couldn't be answered. Sometimes I think FDR may be faster in giving me information/clarification but I know I have access to my account. I can happily say that I'm clean/clear of my listed debts much faster than I expected.
Hi Patricia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
I found FDR at a time when I was barely floating - I was missing payments because I was juggling accounts and living paycheck to paycheck. FDR took over negotiating a reduction in my debt and started making those payments, which was a huge relief for me. At one point, a creditor refused to work with FDR and instead filed suit against me; FDR's legal partner handled that and negotiated a settlement without a judgment. The end of my debt is in sight and FDR has saved me thousands of dollars and hundreds of sleepless nights.
Tracy, it is great to hear that our legal partners were able to assist you during the stressful process of a judgement. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2022
This is a really great company. They have worked with me and my creditors to make life easier. Without them I would still be paying high debt and interest. Now I being able to get out of debt and have it resolved.
Amy, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
Good service, they have helped me for good even in my difficult moments. I receive good news in my email and also by text. The information is clear and concise. I recommended Freedom Debt Relief to a co-worker and she is using the services.
Marilyn, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
Not happy at all with the ways they handle things especially when they increased my monthly payment. Never got the same answer from any representative I spoke to. They all had different views and seemed like they weren't trained the same.
Florence, thank you for your feedback. There are a few important reasons why we may suggest that you increase your deposit. We understand you are disappointed with our service efforts. An account specialist will be reaching out to address your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2022
Thanks for the support, appreciate the help, they took me through everything step by step, every agent was very nice and helpful, if it wasn't for debt relief then there was not too many hopes of getting out of debt. Thanks.
Melquisedec, thank you for sharing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 12, 2022
My experience has been excellent and I would recommend to a friend. They were there when I needed them especially since my husband had passed away. I have nothing else to add. Thank you to everyone for all the hard work.
Eugenia, our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 12, 2022
I highly recommend FDR, they got me debt free, like they said, step by step, never any problems, great co. You need help this is the place to contact, I highly recommend FDR for anyone needing help getting out of debt. Contact FDR you won't go wrong.
Robert, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 11, 2022
I was dissatisfied with the hidden fees and lack of communication. Also, allowing account to go into court disappointed me because now the judgement is on my credit report for seven years. That is one of my biggest dissatisfactions of the program. I would not use the service again if I needed it.
Ricardo, it is never our intention to disappoint you. We do our best to be transparent with our clients about settlement fees and banking fees. We also inform our clients of the possibility of accounts going into litigation, which is why we have our legal partners to assist us in these situations. An account specialist will reach out to address any questions you may have. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed June 11, 2022
Just started my program. Everyone has been very friendly and knowledgeable. I’m glad that one of my siblings told me about this program. I’m only right at a month in but already starting to feel better about the decision I have made to take this financial road (decision) at this point in my life. I’m looking forward to paying off the first creditor that we decided on but will be even more excited as each one is taken care of. So a big thank you, Freedom Debt, for helping me get back on the road to my financial freedom
Thank you for sharing your experience with us Linda, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 11, 2022
Customer service is the best. Every time I've called the customer service representatives are very friendly and helpful to make your experience the best. The legal department is always there and continues to assure you they got your back. Thanks Denice ** for all her work in the process. A+.
Steve, thank you for reviewing your experience with us. We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 11, 2022
I have been very pleased by the service I have received by Freedom Debt Relief. It all worked as it was originally explained to me. I still need 2 accounts before they complete with my accounts. I was not pressured by my accounts for payments nor was I pressured by Freedom Debt Relief to give more money. If I received letters from debt collectors all I had to do was forward to Freedom Debt Relief via email. They would respond with words of comforts.
Marie, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
Representative was friendly yet professional and put me at ease right away. Would definitely recommend to anyone wanting to get debt free.
Josephine, thank you for sharing your experience! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2022
I been with Freedom Debt Relief for 2 years. That means I have paid them 7,248 dollars so far and I haven’t seen any progress in my accounts or credit scores. I’m very disappointed on this program. I feel like I have paid freedom debt relief more money for them instead of my accounts.
Adela, we are sorry to hear that you feels this way towards your program. We do take a fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Whatever went wrong we would be happy to discuss it and assist you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
I am very pleased with the results I got with Freedom Debt Relief. You have always been helpful with any questions I have had. Your staff always knew what they were doing and answered all of my questions promptly and courteously.
We are so happy to hear you are pleased with our customer service, David! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2022
I kept to my promise and pay my monthly premium. Freedom Debt handle all the bills, collections letters and anything. They were prompt if I had any questions. At first, it felt forever before anything was settled but in time it was all settled.
Nikki, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
It was my first month and I thought I had to schedule money to be in my account to make my payment. It turns out it is an extra payment. I tried to cancel it 3 times and they said they were unable. So now it cost me an overdraft fee in addition to the extra $500 payment when I tried canceling 3 days before it came out. Frustrated to say the least.
Hello Jennifer, we are sorry to hear that you are frustrated with your experience so far. An account specialist will be reaching out to address your experience. Thank you for choosing Freedom Debt Relief.
Reviewed June 10, 2022
I made a mistake with one account and had to use the legal services - which were good. The lawyer however, was arrogant, brisk and initially hard to get along with. He kept wanting to harp on what I should have done. I owned my mistake and was ready to move on - but he was not. I just had to endure the Chastisement in order to get to the help. I will say that I was more than satisfied with what he was able to do for me. It was just his initial attitude that irked me.
Hello Marla, we are very sorry to hear that this was the experience you had with our legal partners. Our goal is to ensure our clients feel comfortable and confident with us at all times, if you would like to receive further support regarding this interaction please reach out to our customer service team. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
Yes this is the right decision for me but there are things I really don't understand. I don't know why you guys don't pay each creditors a small amount so I don't have to be a no show on payment. I thought you handle all of the creditors and I don't have to do that. I don't understand all of this. Also I don't know why you keep sending me the same messages about the same thing.
Hello Mary, we are sorry to hear about stress you are experiencing due to your creditors and process of the program. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address any questions you may have. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
Wow where do I start? I have been in this program since Mar-2018 and now it's June of 2022. When I started this program I was overwhelmed, scared, determined and I am a single person looking for hope. I kept telling myself just stick to the program and do what they say... just stick to the program. If you want to become debt free you have to have patience. It's a commitment. Think how long it took you to get into this situation. It's not something that's going to happen overnight but if you stick to the program it will happen.
I wouldn't be able to get out of this mess if it wasn't for FDR. They reduced my debt by over 13,000K! They always answered all of my questions and I had a lot and FDR was always there to help me even when it got tough. Nothing is guaranteed meaning not everyone wants to settle. Every debt situation is different and unique in their own way but FDR will back you up and get you through it like they did for me. Thank you FDR for helping me get my life back on track again!
Thank you, Ninna, for taking the time to share how pleased you are with our service efforts. It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Original Review: June 10, 2022
I like to thank everyone at Debt for all of your help in getting out of debt. It is a process and it takes time, but it is worth it. I'm now in the last phase of my credit card payoff and am very happy with the results. I can't say enough about all of the hard work this company has done for me and I'm sure many others, so all in all I think you guys and girls do a great job helping people get out of debt and deserve a big hand of applause. Again I would like to say thank you for all of your help.
David, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
I didn't think I would ever see an end to my debt, but then I found Freedom Debt Relief. Now I see hope, feel like I can breathe again. I would definitely be recommending Freedom Debt Relief to my friends and family.
Thank you for recommending our program, Melissa! It is our pleasure to provide a service that leads you to a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
Updated on 09/26/2023: You have done nothing but had my bank accounts frozen because you have not reached out to them to let them know that I am in the program.. I have called every one of the cards I have and told them you have not yet reached out to the cards with the biggest balances on them.. I have 4 cases with lawyers against me and I have to add more money into my account because my cards were never addressed. This was the biggest mistake of my life. I send over the paper like I am supposed to and you let them sit for months. Never looked at them..
Original review: I was told after one week someone would call me and help me out once I signed the contract no one had called me! I have called 5 times. Left message and still no one! The cards that I have keep calling me and saying they have heard nothing from you! So I guess once you get a signed contract and money I mean nothing!
Hello Debra, we are sorry to hear that you are disappointed with our communication efforts. We understand there may be some confusion regarding the process of the program, an account specialist will be reaching out to address any questions and concerns you may have. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed June 10, 2022
This has been the fastest and most reliable company I have ever dealt with between getting enrolled and setting up the account. I couldn't be happier and more at ease knowing my debt will be gone in a minimum of 3 years.
Meagan, thank you for sharing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
I'm glad I let FDR help me out with my debt consolidation. I would have been unable to pay my creditors without their help. Jason explained the process in a way that was easy to understand. I will definitely recommend them to anyone I know going through the same problems.
Evan, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 9, 2022
Very helpful and professional in all aspects, did what was promised, and responsive when I had to contact them. Very satisfied in all aspects. Fees were as quoted, the only difficulty was trying to get a loan and that was explained to my satisfaction.
Dennis, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 9, 2022
This program gave me back my life. It took so much pressure off of me. Once everything is up and moving, they help you handle everything. They keep you updated where all your money is being applied and when an account has been settled.
Peggy, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 9, 2022
It took longer than expected and my debt is just being finalized. I'm hoping for a positive end result on my credit report. My staff experience was great and the website is very useful. Thank you for all the help.
Thank you, Juanita, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 9, 2022
Once I heard about Freedom Debt Relief's program, I made a phone call and talked to them. They mapped out, “This is how it’s gonna work. This is what it’s gonna be. This is how long it’s gonna take.” Once I signed the paperwork and went with them, they gave me all this welcome aboard or stuff that I need to do. So, I transferred all the information to my accounts like address, mailing address, and phone numbers, and they deal with everything. Within the first five months, they settled the first account. I do recommend the company to those people that don’t know how to deal with this because it does help out. I get legal advice as well from a legal representative through them.
Joel, We are thrilled to see you're program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 8, 2022
I gave the rating I did because I have only just begun with the Freedom Debt Relief program and I want to see how things progress before I give a higher rating. So far though things have been far above and beyond my expectations. The lady I have been working with has been very helpful and very pleasant. I really appreciated her patience with me in explaining what I could expect and what would be happening next.
Thank you for sharing your experience with us, Becky, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 8, 2022
My experience with Freedom Debt Relief has been smooth, without problems. They have kept me well informed every step of the way and I'm very glad I choose them to help me. If you need help, this is the place to go.
Hello Jacky, our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 8, 2022
So far I am very well please. & I would recommend Freedom Debt Relief plan to anybody that has a hardship with their debt as I have. It has got me worried so much I can't not sleep at night but when, I found freedom in debt relief it has given me a way to pay all my debt down in 4 years maybe even sooner. It will be a good feeling when I get all my creditors, Paid off.
Thomas, thank you for reviewing your experience! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 7, 2022
I recently canceled the program. They were into me for a few thousand dollars and made 1 settlement payment for like $60 and when I saw I only had $65 in my dashboard I asked, "Where's all the money you took from me?" And they kept it for fees. They didn't do anything but take money from me and called that work on my profile so I realized I could do the same thing that they were doing and save thousands. You should do the same!
Hi Angela, we are very sorry to hear that you feel this way about our program. We take pride in our transparency with our clients, which is why we inform our clients that our fee is due at the time an account is settled, authorized, and we send out the first payment. We understand that our program is not for everyone, either way thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed June 7, 2022
I’m pleased with the progress I’m making towards my debt relief and paying off all my creditors. I applied for loan through Consolidation Plus recently to help speed up the process. I will start paying back the loan this year.
We are happy to hear that you're pleased with your progress, Rufus! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 7, 2022
Was not verbally told about the fees at settlement- paid you over $9000 in settlement fees. Also, why would you offer a loan towards the end of the program to pay off the program to someone who obviously is just trying to get out of debt.
K.C. we are sorry to hear that you are unhappy with our service efforts. We take pride in being transparent with our clients, which is why we inform our clients upfront about settlement fees, throughout the process, first during enrollment and again upon the authorization of a settlement. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 7, 2022
Been doing this program since 2017 and they helped a ton. Thank you for all that you’ve done. Will definitely recommend to family and friends. Helped with my credit and help saved me some money as well! Thank you to all the team at FDR!
Thank you for taking the time to review your experience, Colby. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 6, 2022
It was ok until covid happened then I was force to retire due to becoming unemployed plus knee replacement surgery. Then I had trouble reducing my deposit. THEN I HAD enough balance to cover the payment and can't understand why you still need to make a deposit until graduation.
Hello Mark, we are very sorry to hear the difficulties that the pandemic brought upon you. We would like to congratulate you on all of your hard work and progress, and the completion of your program. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for further details of your graduation status!
Reviewed June 4, 2022
I have been very satisfied with the support and ease of finally getting my debt under control. Would have taken 30 yrs to do what I am doing in 4 years. I had over 30,000 in debt and it has been easier than I would have thought to have an exact amount every month debited from my account to resolve all these balances.
Karlyn, thank you for reviewing your experience. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 4, 2022
I was drowning in Credit Cards Debts and did not know what to do. I joined FDR Program in 2017. They contacted my creditor and reduced my debt and now I am debt free because of FDR help. My husband and I do not have any more stress. I told my friends and family if they had high Credit Card Debts Freedom Debt Relief will assist them. Thank You FDR. Ruby **.
Ruby, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 3, 2022
Thank you for your help. FDR personnel were Great. They answered all my questions, kept me up to date on my accounts progress. My only complaint is I was not notified when my account was sold a second time. I called the Co. and found out who had it. I then notified FDR, my Debt was taken care of. Again, THANK YOU FDR.
Rodger, our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2022
They took a load off my shoulders. They are able to negotiate with the creditors and make payments. I have some accounts resolved and have some almost done. Debt relief is fantastic. They really work hard for you. I really appreciate these people.
Jennifer, thank you for sharing. It is our pleasure to provide a service that leads you to a brighter financial future. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 3, 2022
I am graduating early based on suggestions made by the FDR rep! You all keep me informed and have made me successful to the point I can buy a home. As a veteran of the Armed Forces, this has been a dream come true for me and my family. Thank you!
Lutreva, I am so happy to hear about your new home and success in the success you have had in the program. Thank you for serving for our country and best of luck with your new debt free future, thanks for choosing Freedom Debt Relief.
Reviewed June 3, 2022
I found this experience very helpful. I would highly recommend to others. I have spoke with several people through this set up process and each one has been very helpful and informative. Thank you for all this help and peace of mind.
Thank you for sharing Beverly, so glad we were able to restore your peace of mind. If you have any other questions or concerns, we are available 7 days a week at 1-800-655-6303. Thanks for choosing Freedom.
Reviewed June 2, 2022
It was such a relief to have help when I felt hopeless with my debt, the months seemed to go fast once I got into a good budget and now I have paid off the debt! Every time I needed a question answered I called customer service who treated me great, answered all my questions and went above and beyond to make sure all was ok.
Sarah, thank you so much for the feedback. Congrats on being debt free! I'm glad Freedom Debt Relief was able to answer all your questions and hopefully give you the hope bac k in your future. Thanks for choosing Freedom Debt Relief.
Reviewed June 2, 2022
I wish I would of paid better attention to the program information. Just so excited I was going to see the end of my debt soon. I was told it would take for years. It has been 41/2 years and still one credit card to go. Yes I have been making my payments every month. I also did not realise their fees were so high. Yikes!
Deneen, we are sorry to hear that you are unhappy with your progress. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will reach to you to address any questions you may have about your program. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed June 2, 2022
They are making it happen! 4 credit card debts out of my 5 have been paid in full and they are working on my last one! I am thrilled and they have been easy to work with, what a pleasure to do business with them!
Thank you Beth, We strive to provide quality customer care. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 1, 2022
I appreciate all that Freedom from debt has provided in the effort for debt resolution. All its representatives have been knowledgeable, polite and and fair. Two points I have had some issues with - one was my dashboard has remained inaccessible for some time despite multiple attempts to resolve this. This made it necessary for me call to find out what were my standing on accounts. Secondly in the last phase of resolving my last debt it has taken over three months although the money has/was accessible. This seemed excessive to me. Money was/still is being taken from my checking account during this time (in lesser amounts). I think one to one and a half months is a reasonable amount of time to have wrapped up this process. Having communicated this, thanks again for your efforts.
Hi Christine, thank you for your feedback. I apologize for your troubles with the dashboard, this is something we are working on resolving as recently you are not the only client to have some issues with it. Again so sorry for that inconvenience. Thank you for choosing Freedom Debt Relief to help resolve your debt concerns.
Reviewed June 1, 2022
I enjoyed the experience I've had with FDR. They made my experience very easy to do and helped pay down my debt. I would recommend them to my friends and family, if the need arises. I wish I had heard about them years ago before I started having trouble with my debt.
Sara, thank you for your feedback. I'm glad to hear the experience was smooth and you would encourage those around you to partner with Freedom if the need came. Thank you for choosing Freedom Debt Relief.
Reviewed June 1, 2022
Thank you for assisting in clearing our debt. Other than lowering our credit scores, this has been a very positive experience. Our debt was reduced by over 52%. We are even expecting a refund over the amount paid for the program.
Hi Melinda, we are so glad to hear you had a pleasant experience with Freedom. That is amazing that you received a 52% decrease and are stress free from your debt. Thanks you for choosing Freedom Debt Relief.
Reviewed June 1, 2022
They have helped me get on the right track, get things going in the right direction and helped pay off debt that caused anxiety. Helping with impulsivity control from TBI/PTSD. Great help and sense of peace by doing this...
It is rewarding to hear such great feedback about our Team, Jules. We're honored to be your solution to financial relief. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 1, 2022
All of my credit cards were paid off except for the last one. It seems it's taking a long time. I would appreciate a message telling me approx date of when I can expect my refund. I would like to complete this program.
Maria, thank you for reviewing your experience with us. It is our pleasure to provide a service that leads you to a brighter financial future. If you have questions about your account or would like an update, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 1, 2022
Very easy to enroll in the program, and really great to work with! I recommend Freedom Debt Relief to anyone struggling with credit card debt or out of control loans. The program is easy to keep up with and FDR is always a phone call away to answer any questions.
Charles, thank you for reviewing your experience with us! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 1, 2022
I would definitely recommend FDR to a friend. FDR has helped me so much toward getting my debts resolved. One thing though was that the original person with whom I spoke told me it would only take about 2 years.
Brenda, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed May 31, 2022
I was at the end of my rope and decided to call Freedom Debt Relief just to see if there was any help I could get. I was drowning in debt, late fees, and being hounded by constant phone calls. That phone call changed everything. The voice on the line was reassuring and not judgmental. I got set up right away and began paying every two weeks. We are now less than 30 days from paying our final payment. It feels great! I’m never going back to being in debt. It’s not worth it, but thankfully FDR helped us get out of it. It would have taken 75 years at the minimum payment to get out of debt. I learned a lot about managing money and not going back to those old ways. I recommend FDR highly!
Thank you for reviewing your experience, Margaret! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 31, 2022
First it took me 6 months to correct a mix up in accounts which delayed me accepting an offer on one of my accounts. Also when we reject an offer we thought they were doing nothing on our behalf because they was never any communications from them. After years we recently found out that many of these offers were reconstructed to different payments terms. We never knew this. The same supervisor/negotiator who fixed my mixed up accounts is the same one who explained all of this. For years/months I was told my issues were being dealt with but not seeing any rest. But everyone I dealt with were polite, respectful and friendly.
I also had 1 account that went to legal and wasn’t able to negotiate a settlement and that account went into judgement. Now that I can see this on my file I realized the lawyer working on it miscommunicated my response to the creditor and that creditor was granted a judgement against me. I feel Freedom is a good way to try to wrangle your debts, but so many balls were dropped in my case. But I am still trying to work things out.
Linda, we are so sorry for the mix up and frustration this has caused on you. I am glad to see the accounts are now corrected on your account. Please feel free to reach out 7 days a week to Client Services at 1-800-655-6303 or at support@freedomdebtrelief.com
Reviewed May 31, 2022
Yes I would recommend and I have my Aunt already. Customer service is so easy to work with! Get text or email for when your next debt is ready to be settled! Takes the stress of it all away getting it all combined together and 2 payments a month to get debt free!!
Thank you for recommending our program, Amanda! It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 31, 2022
Fdr is a Good service. They help with debt and helped to close all my accounts. They solved all my debt for me and I'm very thankful for it. They are also easy to use. I got to clear mu debt for a lower cost.
We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed May 31, 2022
Extremely helpful regardless of your financial situation. Always there when you have questions or concerns. Freedom Debt Relief employees give the best opinions for your situation. You guys are great communicating. I highly recommend to my coworkers and friends. FDR will be my go to company for any financial situations in the future. Thank you.
Christina, thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools achieve and maintain a brighter financial future! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 31, 2022
I joined FDR in 2019 with well over $50,000 worth of debt. Only able to pay the minimum plus a few dollars extra here and there, I was looking at paying my debt off in 10+ years. Using FDR, I am going to have it paid in less than half that time. My credit score did suffer, but that was something they prepared me for. Each time an account is fully resolved, my score increases. By the time I graduate from the program, I should have a very good score again.
Mettie, we appreciate you taking the time to review your experience. We want to connect with our clients and make sure their experience and first impression meets their expectations, we are happy to hear that you are comfortable with your program and that you understand the process. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 31, 2022
This was not an easy decision to make, but Robert made me feel at ease and comfortable with the decision to get help from Freedom Debt Relief. I have received several emails helping me to understand how I need to proceed and what to expect.
Thank you for sharing your experience with us Amy, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed May 30, 2022
The one thing that they didn't tell us upfront is that there would be 1099s coming and we were told it would negotiate down 50% and most of them did, but they should let you know of the ones that won't during intake. So, the intake portion needs some work, but all else was fine.
Hello Donald, thank you for the feedback. We work very hard to help our clients save up to 50% on your debts, unfortunately our estimates are not guaranteed, as debt settlements are negotiated directly with the creditors. Creditors willingness is also a factor of negotiations. 1099-C forms are issued by creditors at their disclosure, we are very sorry to hear that the enrollment process was not as clear as you expected it to be. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 30, 2022
For the most part everyone was very helpful. I was sued by one company but the Company attorney helped me resolve the issue. Overall it is a good program and I would do it again. I do recommend the program.
Jackie, I'm so sorry you went through the stress of being sued on an account. But I am so glad that the attorney took over to handle it and put you at ease. Thank you for trusting Freedom Debt Relief.
Reviewed May 30, 2022
Good experience. Would recommend in helping make a clean start. Customer service helpful! Responses to questions timely. Always kept me up to date on what was going on with my account. Good estimated time for payoff. Monthly payment reasonable. Would recommend looking into program.
Theresa, it is so great to hear about your time with Freedom thus far. Thanks for being a model of advocacy in how successful this program can be. We are always here for any questions or concerns and are available 7 days a week at 1-800-655-6303.
Reviewed May 29, 2022
I am happy with the service I get from Freedom debt relief and that I am kept up to date with what is going on with my resolutions and my options and my progress with the program. I can't wait to get out of debt!
So glad to hear you are happy with the progress so far Donald. We can't wait either for you to be debt free and on to your new journey in life. Thanks for your feedback and remember we are available seven days a week for all your debt relief needs. Thanks for choosing Freedom.
Reviewed May 29, 2022
Treatment was fair and understanding. Made to fit my budget unlike others, helpful and able to understand what I am going through. Made it easy to follow and made everything less complicated than other people. Freedom Debt made my life a lot easier to deal with.
Thank you much for your review Rhonda. We're glad your time with Freedom has been pleasant and made life easier to deal with. It's great to hear the program worked with your budget and I hope it's even easier once you've completed. Best of luck on your journey and thank you for choosing Freedom Debt Relief.
Reviewed May 28, 2022
Overall, I had a great experience but, I gave 3 stars because I felt the company could have resolved my last debt sooner. They tried to make more money from me instead of resolving the debt. I would recommend for someone with a larger debt.
Kristin, I'm glad you had an overall great experience with Freedom. I do apologize it took longer than you would've liked for your last account. Just so you know, our fees are set and we do not get more money when it takes a little longer to settle clients' accounts. If you have any question about your savings in the program, please feel to reach out to Client Services seven days a week at 1-800-655-6303.
Reviewed May 28, 2022
Thank you for helping me pay off my high interest credit cards. This really helps me since I would like to retire in the next couple of years. This has made my life so much easier. I gave a 4 rating because there is always room for improvement. Thanks again!!
Excellent feedback, Guadalupe. Our top goal is to make sure we support our clients every step toward a debt-free future. We cannot thank you enough for sharing your positive experiences. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed May 28, 2022
It was a very good experience, and they help me with the process of getting through a hard time in my life. Thank you. I would recommend Freedom to other that need help with dealing with creditors that are not willing to be reasonable.
Thank you, Ernest, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed May 28, 2022
The whole process has been very easy. From when I started to where I am now, I have had no problems. Cannot recommend, or thank them enough! And now with my consolidation loan, my debt relief process is going to be completed so quickly!
Emily, thank you for reviewing your experience with us. We are happy to hear that youre pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed May 27, 2022
By the time most of the accounts were settled, I owed more than when I started, and then I receive 1099’s for the amount I supposedly saved. This was not the way it was explained to me on the front end. I would not have signed up with this company had I known it worked this way, and will not recommend you to anyone.
Tammy, we are sorry to hear that you are unhappy with the outcome of your program. Our program is intended to help our clients save in the long term, interest accumulates on the balance of your accounts once you stop making payments to your creditors, this is something we discuss with our clients upon enrollment. 1099-C forms are sent by creditors, at their discretion, when a client saves $600 or more. For questions about your savings please reach out to our customer service team, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
Media
