Freedom Debt Relief Reviews

Representative was very helpful and knowledgeable. She explained everything to our satisfaction. We are very close to being out of debt and needed more information on final payment to creditor. We would recommend Freedom to anyone needing help with their debt.

We are very happy with the help of FDR. We have answers every time we call and the reminders is excellent. We are looking forward to be debt free with the assistance of FDR. They update us always and offer alternatives.

Freedom debt relief has helped me a great deal. The only issue I have is that as accounts are being paid off charged less than, it’s not reported to the Credit bureau. That’s frustrating for me because I don’t like to have a lot of accounts to do in all honesty. One thing. Get the credit scores right and reported to the correct agencies. So now I have to go elsewhere and pay more money to get this taken off or removed from my credit so it can rise.

Cory helped me get started in this program to take care of our debt that we are upside down on. He has been super helpful, so nice, and answered all of my questions! It’s nice to find somebody who has a lot of patience and, is relatable, and super helpful. I so appreciate it! Thank you so much!

I started with 8 accounts and now have 4 to go. Very pleased with your company. Have referred some people to FDR. Told them of my experience and how satisfied I was and let them decide. I am so glad I decided to go with your company not the one I initially saw online.

This program has worked effortlessly in decreasing my debt. The program looked at my specific needs and suggested programs that would work for my situation. My debt issues will be resolved in less than anticipated time frame. I can finally see the light at the end of this debt tunnel.

I have enjoyed my experience with FDR and I definitely would recommend it to anyone that feels like they are drowning in debt. Best decision I made regarding debt freedom. If anyone is looking for freedom with debt give them a call.

Everyone has been friendly. No complaints. I have spoken with some people that are a little bit friendlier than others but for the most part I think your company is wonderful. I see my Chase card just got paid off. Now we’re working on Bank of America suing me. So I’m going through all the paperwork for that right now.

A sigh of relief has been what I have felt Since Debt Relief has help me out. I do feel a lot less stress. I appreciate all that they do. I would recommend this company to anyone that is in debt and would like to get out of that and stay that way. They have been nothing but helpful.

Agent was very informative and educated about upcoming negotiations and hopefully very good results on my two accounts with Freedom Debt Relief. I was informed of the way that I would be notified in the case of a negotiation coming to an agreement with a debt negotiation.

Their program was easy to follow on my dashboard, the settlements was quick and easy to follow. I appreciate all they have done for me. I couldn't be more pleased, I feel as if I'm beginning a new chapter in my life free of debt that was holding me down spiritually and mentally.

I am very pleased with FDR! They have helped me get back in control of my finances! I will recommend FDR to all my friends and family! FDR helped me at a time when I had no idea about what I was going to do!

I am happy the way Freedom Debt Relief is handling my debt. They are helping me to become debt free. I was very skeptical at first and thought it was a scam. I am happy to say they have paid off one card and have settled on 2 more. I am on my way thanks to them.

Debt Relief answers all my questions within 24 hours, or less. They keep me posted on my progress, on what is next. They help me be aware, but they do all the work, the negotiating and paying. They are a blessing.

Everything is marching smoothly, thank God. Freedom Debt Relief is good for me.

I'm not really sure what FDR is doing that I wouldn't have been able to do. Where is the money FDR is taking going? Would I suggest others use it? Maybe if they are not able to manage money at all, but otherwise no.

FDR is continuing to assist me within 5 years in decreasing my debt which otherwise I would be paying over the next 30 years. Each time I contact them, their staff has always shown compassion and always willing to assist.

We have had a wonderful experience. Everything went as planned & explained to us. It is a very good feeling watching our debt being consolidated. We are so excited to be @ the halfway part. All of our accounts have been settled. Such a relief.

It's been a wonderful experience working with this company. Very friendly and helpful getting out of debt sooner rather than later. It's a great feeling. I'm looking forward to having good credit again at my age. I'm looking forward to being out of debt.

I would recommend a friend to FDR. They are caring, informative, answer all my questions, let me know status of my account. I can reach fdr many ways and I like the dashboard. I can check that for status things I need to do etc...

The customer service is outstanding. They answer all my questions when I call. Also, we have a client dashboard where I check all my activities. I could check my payments and how many more payments I got. It tells me how much I've saved and how much they're getting. It’s great. When they get a settlement, they text me and I get back to them that I'm okay with it.

Staff is wonderful and comforting. I’m gradually getting my credit life in order and getting a handle on credit. The company works to get each one in agreement to get it paid. I’m new to this program but I am on my second debt of getting it taken care off.

It was very clear and easy to understand how everything works. So far I am very happy with the program. Agent explained everything in details. It was very simple to e-sign the documents, as well as setting up a dashboard.

The staffs at FDR are very helpful with helping with your problems that come up. They helpful if you get a letter from a attorney. You don't have to worry about dealing with the attorney. When you call and have to ask a question about your payment. The ladies who answer the phone make you feel so special. They tell you congratulations on how you are paying your bills off.

Freedom Debt was so good in helping me resolve my debts at such a low rate. I would recommend them to all my friends who are experiencing heavy debts. I have already started doing so. Thank you Freedom Debt. It has been a pleasure doing business with you.. I would do it all over again if I ever get into debts again.

From the start they have been very thorough and helpful. I was very skeptical at first but so far I have gotten a settlement on all three of my debts and am paying them off ahead of time. I have already paid off one and I’ve only been with this company over a year. So happy I took the time to choose them. I don’t regret it at all.

I love that Freedom Debt Relief handles my creditors, and takes care of all the negotiations. It is so much less stress for me, and I approve and continue to make my monthly payments. I keep focused on the process, and let FDR handle the rest.

So far, so good. But I am concerned that my credit scores will drop because no payments have been made, at the recommendation of who I spoke with on the phone. How long will it take me to increase my credit scores? And what happens if one of the accounts is not willing to accept a lower payment plan?

Could not complete via client dashboard so I called your phone number. He noted my account information and other pertinent information. Yes, I would recommend your company to others. The man who helped me was courteous, knowledgeable, and efficient. Thank You!

I have been recommending to my friends and I tell them how great it feels not to feel like I am sinking in debt, and how I didn't qualify for the consideration but Freedom Debt Relief was perfect for the predicament I was in.

My debt is not shrinking very much or not at a pace I was expecting. I’m thinking of canceling my agreement. There is not enough information shared in email or text to make a good decision. I don’t want to have to call all the time.

I have enjoyed working with the company. They keep me well updated on my progress with emails and account summary reports. They have been working very well with my creditors to get good settlements agreed on. I had a situation where a creditor did not want to settle so the legal team worked with them on my behalf to get an agreement. Which is included in your contract.

The customer service has been awesome. I could not ask for better results. I have been fighting for about 5 years to accomplish what Freedom Debt Relief has accomplished in a few short months. Thank you F.D.R. for all you have done. William **

Good job and I would recommend their services to anyone trying to repair their credit score. They seem to be fair, efficient and reliable. Keep up the good work so I may have the opportunity to get my credit score back on track.

FDR has been great. I just offload any financial burden (i.e. CC debt, medical bills, etc.) that have been weighing me down because I either can't afford large payments, don't have the time to deal with them, or get overwhelmed with life. Thanks FDR.

I had some questions about my account and called the # provided. A person answered and told me not to worry. Everything is fine. He sounded like he didn't want to talk as he was too preoccupied. I think his name was Bubba and he sure sounded like a Bubba. I felt as if I was intruding in his business and he just wanted to go back to what he was doing. I hung up. Other than that one time experience, all is well. Yes! I recommend this service to my friends.

It was great to work with patient, kind professionals on my debt case. They were very explanatory and handed my cases quickly. Payments are easy and affordable and I felt comfortable with their help. Thank you for helping me get out of debt!

Freedom Debt Relief has been doing a good job. They are bringing my debt down. I appreciate the program.

Very helpful and complete with all questions asked. Helpful when calling and returning calls quickly. Subjects are covered very complete and understanding. All of the work and money payoffs are shown so that you see each one and the amount you had to pay off compared to what you owed very complete and easy to understand.

Really happy with the accounts they’ve been able to negotiate so far - most settling at more than half what I owed. Thanks for helping us get back on the road to financial freedom! Looking forward to settling those last ones.

When I asked the amount needed to finish up my account. The amount was $10779. When I asked if my monthly $412 was over she said that I would still have keep the account open. This would only take $24 a month. When I got the email it states I still have to pay $412 a month.

Very happy with Freedom Debt Relief. Would definitely recommend to friends and family. Freedom has taken the stress away from me resolving these credit card balances for me and made it easier for me to afford the monthly payments now.

Very happy and pleased how they took care of my problem. The staff is professional and works with you. Thank you for getting me out of this financial mess I was in. I was unable to pay my other bills off and I was falling behind. I made that call and my life became easier. Thank you Freedom Financial.

Before the pandemic hit. My mom suffered and almost died as a result of kidney failure. I was in the process of getting my business up and running. Then the pandemic hit. Someone needed to care for my mom and I was in a mountain of debt. Freedom Debt Relief gave me great peace of mind. The staff is great and very accommodating and they explain the process very well. I would recommend them to any who needs to get out of debt.

I'm glad I went Freedom Debt Relief. No more worries. Thank you. I don't have nothing else to say that I'm glad I went with you guys. I'll be debt free in 2 years. Thank you very very much. Have a happy day Memorial Day.

It is great. Freedom Debt Relief is a very good help with the debt. I am very satisfied for the help that they provide to to me. I am a free of debt. I am very happy. Feel like I am starting a new life.

Very pleased and truly satisfied on the way I'm resolving my debts. Customer services are helpful and very nice. They always answer the question I need and never rude. I would you guys to get with Freedom Debt Relief.

If somebody needs help, Freedom Debt Relief is the best company to reach out to. It has been hard to make the payments, but I've done it and I'm on it. And Freedom Debt Relief has been super nice and worked with all the people that called me, wanted their money, and they took it from there so I wouldn't have to worry about that. The reps have been very knowledgeable. When I called about anything, they have always answered my questions and have been very helpful, and professional. It has been very easy for me to utilize the website. And they send me emails when they have a settlement. It's easy for me to just take care of that and not have to worry about calling in.

Two years ago I entered into a contract with FDR and three credit cards. I was told to pay $736 per month which I did religiously. This last month of May 2021, I received notification from a law firm that I was being sued by B of A, one of my three credit cards. When I entered into the contract I was told and written that all three debts would be resolved and it might take some time. After receiving new of the lawsuit I called FDR to find out "Why? Why was I being sued?" The very nice rep told me that I didn't have enough money in my FDR account! Surprise to me! because FDR NEVER wrote, called, texted to tell me that I needed more money in my account so that B of A could negotiate with FDR a settlement. I was told over the phone that my other two creditors had taken up all my reserves and monthly deposits.

Called for assistance. Tech Took care of the issue with no problem. I would recommend FDR to a friends and family. I would to take the time and thank you for all you do and have done.

They are attentive and easy to reach. The more money you can contribute towards your debt (on a monthly basis) the faster you’ll be out of debt. Takes a little longer with larger debts. I highly recommend a serious evaluation of your situation. If you decide to seek help - call them.

Carol **, a debt consultant who worked with me, is outstanding, knowledgeable, and attentive professional. She has demonstrated superior customer service skills: active listening, follow-up, clear communication, and patience in going over the terms and conditions. She has answered all my questions (sometimes more than once), addressed all my concerns, and communicated promptly via both email and phone. She is highly relatable, has expressed empathy and won my admiration and respect, and did all that long-distance. I would definitely recommend Carol and your organization to all who will listen to me.

Freedom debt relief has allowed me the opportunity to start over. I am very grateful for this chance to clear my debt. They are assisting me in getting in position to purchase my first home. I would recommend freedom debt relief to everyone. I know many were affected by the pandemic. Utilize these services and you will be a position to live again.

I am very satisfied with FDR. They have been doing an excellent job on my stuff. If anyone ask about being in debt I will send them to Freedom Debt Relief. I am glad that I come acrossed them. Thank you. Have a good day.

Very professional, understanding and helpful staff made it easy to me during hard times. The quick response I get from the staff when calling to set up a different payment than the one I agreed to pay monthly, really helped me to pay my other monthly bills. Thank you.

The Company saved me money. The employees were there for me when I needed them. They were very helpful at all times. I sometimes got upset when the creditors kept calling me but they advised me just to try and avoid them.

I am appreciative of the hard work you're doing to help me get my finances in order. Keeping me updated on what's been done and what's next. I just want the the apartments I owe to be dealt with. I need my own place again.

Was able to help with every question I had about my debt consolidation. He also double checked on everything to make sure he was giving me the correct information. Every was great and very informative. Will recommend to friends in need of debt consolidation.

Having your company for help with my bills was the best thing I have ever done. It stopped all the phone calls to me as well as overdue letters from the companies I owed. Everything has gone just as you said it would. Now just a little bit longer and I am debt free.

I appreciate the details specific to any questions I ask and the patience. It is always a pleasure when speaking to a customer service representative. I would definitely recommend this service to a friend. It will certainly assist when I decide to retire hopefully debt free. I took a chance on this program knowing nothing about it and I am so glad I did. The attention and response and consistency in the beginning stages for me was very important to my decision to move forward with this program. Thank you.

Everything good so far. Nothing has transpired yet. If things progress the way they gave started review will bump up to excellent. All associates I have dealt with so far have been wonderful. I am looking forward to the future for the first time in a long time.

I wasn't quite sure what to expect when I started this process, but Freedom has given me information and has kept me up to date on my progress. When I started this I assumed that I had totally ruined by credit history that I had always taken pride in. But I few hardships had happened and I had to get assistance with a few account and now am very happy that I took the incentive and began getting their help with my account and now I have come to realize that I have not ruined my credit at all, but have started to rebuild in credit score and getting everything back on track.

I would recommend this program to anyone who is struggling to reduce their debt. The team is on point, they communicate well. What I like the most is the speed of this group. As long as you have patience and follow the guidelines all will be fine.

I'm very pleased on how all my accounts were handle.. Thank you FDR.and because of this my worries and debts will be gone and my credit will be back on its way to recovery. So with FDR it has shown me how to manage money better..

Every time I call the people are always so friendly. Website is easy to navigate would recommend this program to anyone. Just wish I never got myself into the situation but I did but they make it is to get through. Thanks.

My experience with Freedom Debt has been nothing but a positive and painless experience. While it is a very difficult situation to been in extreme debt, this company has gone above and beyond to help turn my financial woes around. I truly would definitely recommend family and friends to help resolve their debt issues.

Forward thinking in finding the resolution that's best. People in the FDR office have been friendly, informed on procedures and timelines. I felt well informed and remained patient. Weight off my shoulders from the first day. I will recommend FDR.

The young woman who answered my call was kind and quickly got me an answer to my question. She placed me on hold and contacted the department I needed clarification from. She assured me my problem was escalated to an associate and it was. She confirmed I was satisfied and wished me a good day.

When I called Freedom, we were frozen with fear and confusion. We had written to our creditors but they weren't interested in helping because we weren't late. A heart attack and other medical and dental bills had buried us and the interest was making it worse. We couldn't sleep and we were so depressed, we couldn't seem to function. Freedom was understanding and helped us understand what to do and what to expect. Once we got started, we were able to relax and rebuild our lives and start a small savings account at their direction. We're glad we made the call to Freedom.

Talk to me about my situation, where I understood what he was saying. Explained everything to me so I understood. He directed me to someone and they explained the same thing. He stated I would be getting a welcome booklet, and I did.

Seems that they will worsen your credit before trying to help it. Have to let the accts go months late before they will try to resolve. They don't tell you that when they are trying to get you with them. Seems very misleading.

I am very happy I asked for help. I was drowning in bills. I wracked them up in order to help a sick family member. Thank you for helping me deal with being an adult. I look forward to being debt-free very soon.

I was desperate and had little to no money left at the and of month for every day items like groceries. So I had to rely on credit cards. I was hesitant to call about this program, but felt it was all that I had left. My advisor has been available to me since the start, and I work with the same person every time! I am well on my way to successfully paying off this debt. Thank you!

FDR works quickly to help widdle away debt. They are timely in negotiating settlements on your behalf towards that end. I appreciate how they keep me well informed on each settlement as it occurs, and I am starting to see my credit score improve.

So far, any letters or emails I have received have all been sent to FDR for review. I am very pleased with my progress. FDR has provided me with tools that I can use to reduce my debt to almost nothing.

I was a part of the program for over two years. This company was always responsive, respectful and when in hard times, flexible with my payment agreement. Excellent staff and would highly recommend them if you are looking for debt relief services. I even paid off my debts two years faster with a sister loan company they have. I have no more credit card debt!

Overall I've been happy with my experience with Freedom Debt Relief. They know how to handle creditors and deal with them and it relieves the stress of me having to speak with them. They have kept me informed the whole way.

The service provided was excellent. Very happy with the program. Everyone is so caring and understanding. They made me feel very good. I will recommend Freedom Debt Relief to my friends and family. I am very pleased with the service that I received.

Called in because I was confused about the process. Got Danielle on the phone and she was great at explaining what was going on. Explained the process for negotiating and the payoff of a debt. She was a great help to me.

It's a shame. I thought I was getting into something good. I figured, I’d get all my debt paid, and it'd be something decent. That’s all the reps talk about, “Oh, you’ll be debt free, and your credit is gonna be better.” My credit has never changed though. It's still bad. Freedom Debt Relief also claimed that the program would be done within four years, and now it's up over five years before it’s all good and settled. They play a lot of games. They settled two accounts, and they’re working on three. One is very low, and the money's in the account, but they don't pay it. They pay just minimal stuff, and then they're constantly charging me. Their fees are outrageous and if I had known it would’ve been like this, I’d never went with it. I could have done better myself.

The help I will be getting was explained to me very carefully so I would understand the payment process each month. I also got a folder from the company explaining all the payment process. I have a phone number I can call to ask questions if I have any.

FDR is an amazing company which has taken all the stress and anxiety out of finally resolving my debt issues. They are responsive and empathetic and always efficient as well as timely. I appreciate their detailed instructions and guidance as well as the availability of agents day and night.

Your staff is so friendly and helpful. They are sympathetic, caring and eager to help. It is a pleasure to deal with such nice people. Whenever I need to postpone a payment they are there on my side. Thank you.

Good customer service..very accurate in explaining the topic we’re talking about..answered all my questions..very patient and polite..very knowledgable with the concerning this debt relief program. Always asking if I have more questions concerning my program..yes will recommend to all my friends DEBT RELIEF PROGRAM.

At first I thought I had made the wrong decision by enrolling into a debit program. Great customer service reps and in particular I admire the way in which I am kept updated with every process and decision being made.

Very happy with all agents and handle my debt swiftly and very informative and always let me know every action taken. Not long waits when called. Work well with me on all aspects. Handle all issues. Very knowledgeable. Would recommend to all friends or family.

The service is always good. I can get any question answered in a timely and clear manner. My outstanding debt has been significantly reduced and moving forward to being debt free at my completion date. This is a great service!

I have never had any rude or over pushing representatives. They have always catered to my needs and helped me along the way. From the start it’s all been an extremely easy process and if they need answers they contact you and get right to the point. It’s been a pleasure to work with Freedom Debt Relief and I would highly recommend them.

I was very pleased with the overall experience of this program. I even had my husband enroll. We are looking forward to being debt free. The customer service team was very helpful and knowledgeable. Both of us had prior debt that we needed to get a handle on, this was the most practical way.

My most recent settlement was structured in such a way which extended my graduation rate. The woman with customer service explained the situation and eased my concerns. She was pleasant, reassuring, knowledgeable and helpful. I was more than happy with her answer.

So far so good with service and help. I feel confident that Freedom Debt Relief is a company that will do what they say they will do. They answered my questions quickly and provided me with all the tools I need to help them help me.

All my issues were resolved and explain to me the way I can understand. You’re able to make adjustments nothing I think about that. I wanted to add another account. I feel like your experience gave me the option to either resolve it myself or you could take it on and I just want to say thank you very much.

I have been with FDR since 2019. Ya’ll have 5 of my accts. I am being sued by Citibank. Court date is today. Y’all take $446 out of my acct. every month. I contacted y’all in March & faxed info from a law firm so that y’all could contact them & let them know y’all were handling my accts. Then I got a summons saying I was being sued. I have to come up with the money so I won’t have my wages garnished or whatever. I trusted that everything would be ok... but, it is not. I am very upset & would like answers. I plan on contacting FDR today & ask why this has happened.

I was very comfortable with the representative in understanding my circumstance and helping resolve it. Thank you very much I feel good that with the new changes that I will be successful in accomplishing my goal of straightening out my credit issues.

Couldn’t be happier with the service we’ve received thus far.. I so would recommend this company to a friend or family for their debt relief answers!! The customer service is excellent. I love that they use text as well as email to reach out if there is an issues, or simply need our approval.

Hello my name is Hilce ** and I am still waiting for a call back from FDR. A few days ago I called CS to get information on my account but I didn't get a resolution. I don't want to stop my program. I wanted you to follow through with our contract. I apologized to Jacob. It wasn't his fault FDR strategic Hold wasn't clear to me. He couldn't give me a clear reason. Communication is vital.

I paid religiously every two weeks out of my paycheck. I paid $137 every two weeks. I called every month to get an update on my case. The people who answered my questions were concise and professional. I recommend Freedom Debt Relief.

Freedom Debt Relief's pitch person was absolutely perfect. I have talked to him two or three times and he's a very professional young man. Very detailed, knowledgeable about the service and articulated it very well. He walked me step by step through the process. I was relieved with the program. I wasn't behind in any of my bills when I reached out to Freedom. My credit was great but my debt to credit ratio sucked. Had I continued on my path at paying a couple of hundred bucks here and there over what was required, it was gonna cost me more in the long run as opposed to going through this program, having it negotiated for me and saving money as far as the original life of the debt is concerned.

Very simple and user friendly, things get done behind the doors and only contact you with updates. Very impressed thus far. Only negative is does impact your credit a bit more than I expected but it will be worth it in the end!

My daughter had went with Freedom and had nothing but great things to say especially about the rep she used so I called and from the very first conversation through it has been awesome. Any questions I had were answered and the process works with ease. If you're wanting to stop all that interest and you're ready to get out of debt this is the program for you.

UPDATED 03/24/2022: Deciding to go with Freedom Debt Relief really changed my life. I no longer worry about paying bills. I no longer overdraw my bank account. They are so easy to deal with and really handle everything for you. I am so close to being debt free!

I have not received anything but top notch customer service since I enrolled. This latest encounter left me feeling like I was part of a production line. As my concerns about why the alert even occurred. It was not presented as important as it was implied in the alert on my client dashboard. Could be just my perspective on this instance.

Claims that the bank does not want to accept the proposal and refuses to settle. I have more than the debt is owed in my dedicated account and still no settlement. I continue to make deposits and contact FDR every few weeks.

Updated on 05/06/2023: The payment plan put me in a little slump because of the amount, but I had to grit my teeth, tighten my belt, and go for it. Now, I've somewhat completed the program. I still send Freedom Debt Relief at least $25 a month, but all the bills have been paid and I'm just waiting for them to get everything switched out. It takes about 45 days, then I'll get my my graduation packet. I feel wonderful. As a matter of fact, I'm able to go shopping this morning because I have a little extra cash left. Freedom Debt Relief did a wonderful job for me and I really appreciate it.

My mother became ill and I had to stop working to care for her. I had no way to catch up on bills after Covid19. I was a substitute teacher, so I didn't qualify for unemployment. Freedom Debt Relief is giving me a way to settle the debts and a new lease on my financial life.

I am so happy that I started with you guys. You have given me great service. Answered all my questions and been there when I needed you. I don’t have to worry because you send me updates all the time.

When I started I was called within an hour for my information. This was a quick and easy process to get started. Everyone was very friendly, knowledgeable, and professional. Anytime I had a question I was able to email or call and was notified within the day. I am so glad I decided to go with Freedom.

They have been very helpful with advice along what way and they have great and clear communication with you. They make the process super easy and user friendly so you know where you stand and where every item is in regards to the negotiation process and getting resolved.

I would like to thank FDR for helping me to pay off these bills. I spoke with a rep. when I did not know which way to turn and she introduced me to this program. Which has brought a peace of mind and so far has been a relief to me and my family. Again THANK YOU.

Although my credit score takes a hit with this, there is not better feeling that getting an email saying that there is a negotiation settlement wanting to be authorized. It can be a bit of a pain having to deal with creditors while the funds build up, but it’s worth it in the end!

Freedom Debt Relief has been there for me the entire time I started this journey. Make that commitment to follow through with their plan is hard. We get in debt and don't know how we got there But their plan works.

Freedom has helped us so much. We got in deep when the economy was bad. 7 years later we still were not able to dig our way out on our own. Freedom has done what we were unable to do. We tried numerous times to get the credit card companies to work with us and none would. I admit I was anxious about starting with Freedom. Now we are nearing the end and I can say I feel this is the best thing we could have done. Freedom has negotiated our last account. Whenever something came up that I needed to contact customer service the Reps are polite and knowledgeable. I have seen reviews of people complaining about the settlement fees. My take on the settlement fees is they earn them. I know from trying to negotiate on my own how much time can go into that and we could never get any to work with us.

I am very happy with FREEDOM DEBT RELIEF. I couldn't sleep at night worried about my financial situation. But after I joined FDR I immediately felt all the stress go away and I was so glad I made the decision to depend on them to help me.

I feel comfortable with Freedom. They're all good people. We made $1,000 payment to Freedom this week and I don't know what we need to come up with in order to get our debt taken care of completely. I'm thinking somewhere around $3,000 and hopefully then we'll have all of those paid off. At the moment, I'm getting some payments from the VA so I'm able to come up with some extra cash to make payments on it. I'm not exactly sure how long it's gonna last but hopefully long enough to get it paid off in the next couple, three months.

They made me feel very comfortable and I didn't feel ashamed of my situation. I hope to achieve my goals with them as long as they continue do the best that they can with me. I'm happy to have contacted them. It's the best thing I could've done to repair my debt.

Always helpful and prompt on getting my debt settled for a fair amount. Great customer service and always have an answer to my questions. If my friends or family run in to debt I will for sure let them know about Freedom Debt Relief.

I always received, prompt, knowledgeable, and professional customer service when I call FDR for assistance with my account. Your agents are reliable and their advice is always extraordinarily timely. I have recommended this debt relief company to friends and family members alike.

Every time I have called I have received excellent customer service. Everyone is friendly and understanding of my situation. It makes a stressful situation much easier. This process has been worthwhile and I will be debt free in 9 months. Thank you!

Freedom Debt Relief was excellent. I lost my husband, I got buried in debt, and they helped me out. If someone needed help, I'd say use them. The rep seemed to know what he was talking about. He gave me the figure I had to pay and I said, “Okay.”

Thank you to your entire staff for always coordinating and cooperating and assisting me with my inquiries. I am pleased with the way you always take care of my business. I am almost done with my program. I am very excited about this opportunity and I am grateful that you are my partner in doing this.

They are doing their job I guess. Only problem is I’m going to be paying into my account about as much money as I owed to my credit card companies. I don’t think the first person I talked to at the company told me about that. Lol. They are bringing my debt down, just slowly.

The law service we paid into as part of service was a joke. We were strong armed into taking a very high settlement. This should have gone back to Freedom Debt to do the job they are being paid for. The lawyer service just wanted us to go away. Did not want to fight for us. Extremely disappointing.

I asked about the high sum of money owed at the end of my contract with Freedom, and I was informed that the payments will change as I get closer to the end of the program. I was informed and my question quickly answered.

In eight months on the program I have been sued by one company and I have another company threatening to sue me. I had to pull the first company out of the program, because they were garnishing my bank account. Now after eight months I have had two accounts that have been settled. Don’t get me wrong I am excited about the settlements! I hope that there are more soon!

Very informative and concerned about my account w/FDR. Very good about what they do. The people that I’ve talked with were very polite and helpful. We are so greatly appreciative of FDR to accept our case. We are excited to be able to get out of debt. That is our goal and the reason we signed up for this program.

I didn't have any issues with Freedom Debt Relief until right at the very end. They go for several months and let you build up a certain amount of money in your account with them before they'll start negotiating on those accounts. What happened was they waited until the very end to do the largest account, which was Bank of America. Apparently, BoA got pissed off and they filed lawsuits against us because of it. I would have preferred Freedom Debt Relief had contacted them and been negotiating with them before that. Also, everybody needs to be aware that they're going to take a hit on their credit report because of the program.

Functionally FDR is accomplishing its intended goal. Cost-wise because the fees actually run 25% or more the savings are not that good. While they post 50% percent savings, that really is not the case as about half of that is eaten up by all the fees you end up paying that are not tabulated into your supposed savings.

Easy and fast!! Couldn't have done it without you! Everyone is super helpful and super nice! I was able to choose how much I could afford each month and they did the rest! Hopefully I won't need them again but I would recommend to everyone!

I believe everything gonna be alright! I truly be glad when I get it over with. It's just so much going on today but all and all god is good all the time. A lot of people think he be sleep on us because it don't happen when they want it to happen. Sorry it don't work like that.

You keep telling me about accounts you have no business looking at yet you didn’t pick up accounts that were discussed in the beginning and believe me when I say the phone calls from creditors never stopped. I have been sued twice by accounts you were to handle and after you factor in your costs and the time it has taken bankruptcy would have been thousands cheaper and yrs gone by at this time.

I needed assistance with my password and the gentleman was very willing to help. He also answered questions I had about my concerns with creditors calling too often and put my mind at ease. He also sent information to me that helps me deal with these concerns. Thank you

Couldn't be happier with the progress we've made and the great customer service we've experienced. Freedom Debt Relief has been easy to work with and very accommodating. We are so happy we made the decision to work with them regarding our debt.

The agent responded and answered all my questions, while reviewing my file on his computer. He was able to chronologically follow the process established in the days prior to the email I received... It's incredible when customer service works that well. Thank you!

FDR works closely with all the companies to which I owe debt. It is a blessing especially during this time of less available work from home opportunities for me and not being able to work outside the home due to my spouses paralyzing stroke. Living on social security only when I was making close to a 6 figure salary is very hard. I thank FDR for their help.

I’ve had a great experience with the FDR so far. Their customer service is amazing and they’ve closed out a ton of old debt for me. I would definitely recommend them to any of my friends! Thank you FDR. You’ve really made a huge difference in this single mother’s life!

My experience with FDR has been good so far. Easy to set up but they don’t always contact you at the best times. They don’t always stick to their scheduled call times. They are always available which is nice when you have questions. Very good rate to settle my debt!

I would recommend to a friend, to cut all the debt out and get back on a clean page. I’m hoping my credit starts to go back up once I’m in this for a few months 'cause it’s important. I would like to get up to a 730 if I’m able to.

Taking longer than I was led to believe, Jan estimate then every month including May. I hope to resolve all debt with no payment schedule.. The sooner the better. I also used Consumer first and they resolved a $40,000 Credit card debt at 45% 4 months ago.

He was excellent. He answered all my questions perfectly. In the scale of 5 I give him 5/5. Also I appreciate the Freedom Debt Relief for a wonderful job they’re doing to me and their customers. Keep it up and my God bless you.

Freedom Debt Relief is the main reason I'm soon to be debt free. The customer service is absolutely amazing and they will work with you whenever needed. After getting with debt relief all the harassing phone calls from the credit card companies stopped and they handled all of that. I can't thank them enough.

Updated on 11/18/2021: I am glad that my debt settlement is going smooth and my debts are getting settled one by one. I appreciate the work that they do for me. I will recommend them to anyone who wants to do debt settlement assistance. I’m happy at how they are doing this on my debts getting settled. Thank you, Ruth

I have been so satisfied with the work this company provides when settling debt with other companies. I would recommend debt relief to everyone trying to build their credit back. The company does all the work for you and they always make sure that the deals they make with the other firms are legit and don't break your piggy bank at the same time.

I would definitely recommend a friend. This whole process has been relatively easy and I feel such relief that I’m taking care of my overwhelming debt. The idea of being a credit worthy member of society in the near future is such a good feeling.

I highly recommend using the service to help with debt relief. When credit card companies make it impossible to pay off credit card by increasing interest rates. The service has negotiated with credit card companies. To reduce payments and make payments over short term.

I don’t know what I would have done without your help. Thank you so much. All I did every day was worry about my bills. Now that I have had your help I am able to relax and not worry so much about things. Thank you so much for all of your help you have given me...

I had a couple of lawsuits against me, and since I was enrolled in the legal thing, I didn't have to do anything. Freedom Debt Relief ​took care of it. I would tell people it's a good deal to call, talk to them and see if that's the right thing for them.

When I decided to call FDR I wasn’t expected to be treated with kindness and respect. I was so encouraged with everything explained and by the end of conversation, I’m In. Wish I called earlier. And I’m so thankful to Freedom Debt Relief for helping me.

It was a toss up between good and very good. On 4 of my 5 accounts, you did an excellent job. I think you could have been more forthcoming about the chances of a settlement with Amex, for which there was none. In hindsight, I may have been able to negotiate a settlement myself.

Entering the program. I had a good feeling. And after all the signing was completed. I knew I did the right thing. Feeling so much better about getting my life together. I am telling all my friends. About this great opportunity.

This is my 1st time using Freedom Debt Relief. I am happy with the service so far. They have saved me a lot more money so far than I could have on my own. They have kept me up to date on what is happening with my accounts.

Great assistance in relieving debt. Horrible experience with communication and wanting/needing an explanation with some processes. I called and requested an explanation and wasn’t really given much and was not allowed to speak with a negotiator regarding my personal case.

FDR has helped me so much! It’s pretty much effortless, just pay what you're supposed to monthly & they got my debt cut at least by half! If I have any problems they’re always there to help. I have recommended to several friends already.

FDR is amazing! They help you quickly and they are so transparent with your money! I would highly recommend it! I feel like I can see all the work being done on the dashboard and always get quick responses to all my questions. I feel super secure and well taken care of.

I wish someone would have recommended your services a few years ago! There must be more advertisement as to the services you provide! You have a great customer service and people that cares which is hard to find these days.

Worried this new loan program will hurt me more like the last debt relief program of yours did. My credit is worse now than it was before I started that program! Very disappointing. I pay all this money and things aren't being paid off in a timely fashion. I thought my credit would start looking better at this point!

I'm happy with Freedom so far. We had 15 and only have 3 or 4 more to negotiate. They contact me through text messages when we get settlements. I don't have to worry anymore about the credit card people calling and our credit scores have gone up since we have joined.

Feeling so much better, stress has disappeared since seeing my debt being paid off. Learning to manage my money in a much better way. Thanks Freedom Debt Relief. Would recommend FDR to anyone dealing with the frustration of being in debt. It’s such a feeling of being free!

Thanks to Freedom Debt Relief for quickly resolving my credit issues in a timely manner. I might be struggling each month to get this debt resolved, but if I hadn’t used FDR then I’d be paying back these creditors at high interest and for many more years!

Freedom Debt Relief work on my case professional-timely manner. Firm resolved most of my debt and still working on it. Polite &professional staff. It’s very important that still this kind of company exists. Integrity is The key. I recommend Freedom Debt Relief everyone.

I am very pleased with my personal results. I understand if I can put more money I can graduate much faster and with even better negotiations. I am pleased that I am finally getting my debt paid off and the results are better than I have expected. I am grateful to have come across Freedom.

this took longer than I thought is the only down side, otherwise I would have given it 5 stars. But this was in covid and everyone was working at home. Also the companies also was losing business because of Covid

I thank the FDR program for their continuous work they have done this past yr 2020. I lost 9 friends and family to the pandemic. I trust their work. Haven't have the time to think straight but I put all my trust in the FDR staff. This is my 28 months. I'm totally satisfy with their work. Thank you for taking the load off my back.

They have taken so much stress out of my life. I think I am in good hands and they are helping me to get back on my feet and look towards the future. I believe with time and all their hard work I am going to be ok. I am so glad I have them on my side. Thank you so much for all your help, EDNA **.

This company has been very helpful for me so far. I just started in April and they have already negotiated with one of my creditors. You can call them anytime. I love the dashboard. It has so much information. Thank you.

The customer service rep I spoke with was helpful, professional and answered all my questions before I asked. If all service calls were like this, then every customer would be taken care of and grateful for the help. Your company has always gone beyond my expectations when customer service is needed.

Ruined my credit. Been years and I'm still in debt with bad credit. 300 damn dollars a month! Crazy supposed to help me out, but in reality you're taking long to pay so YOU can take more of MY $$$ for yourself!!! BIG REGRET!!!

I really appreciate help and service from Freedom Debt Relief to get my debt consolidation, I meet friends living a debt situation after pandemic, I will share with them about you. After this debt consolidation I really learned and I will avoid unnecessary cards and loan.