Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 30, 2021
I contacted debt relief because I had experienced an emergency which took more from my budget than I planned for leaving me very, very tight for the month of August. They were very friendly and helpful in providing a payment lowering for the month.
Thank you, Sharon, for taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 30, 2021
I contacted Freedom Debt Relief because I had a question about my credit report. The associate that I spoke with was professional, knowledgeable and polite. My inquiry was addressed and all my questions were answered. So far all my interactions with this company have been positive.
Hello, Rafael! Thank you for taking the time to leave us a review! Our team takes pride in supporting our clients throughout the process and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 30, 2021
I called wanting to know what the pay off was and the lady who answered was a big help. She was very kind and knowledgeable and now I know what my pay off is. Thank you to her for being so quick and helpful and knowledgeable.
Cory, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 30, 2021
I was unsure Of what to do when hand delivered a legal summons so I contacted them and was walked thru how to upload and told legal would reach out to me. The gentleman was so kind and polite to help me with another issue I had with a card number that I didn't have all in there.
Terri, thank you for taking the time to leave us a review! We're elated to be able to assist you throughout your debt-free journey and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 30, 2021
to chapter 13... Thank you for helping, this make take quite some time to resolve,.
Thank you, Marilyn, for taking the time to leave us a review! Our team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
Freedom Debt Relief have been a great help and friendly. It help me to solve my finances problem with hardly no problem. If I had a problem I`ll give them a call and before I get off the phone they make sure the problem is solve and that I am satisfy.
Hello, William! Thank you for taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
I was informed that I needed to make a payment to my dedicated account. At that time I did not have the funds to deposit. So I declined the offer because the lack of funds. The person who answered the call was very understanding and very helpful.
Susan, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
I appreciated the accuracy and thoroughness and the honesty of this program. My enrolled debt will be paid, and my payments to the program are the same each month. I especially appreciated receiving Freedom's contact information I was able to enter online with my creditors.
Hello, GurumeetKaur! We appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
The client specialist are helpful in what your questions are. But I’m just stress with my creditors because I don’t really know if they are aware that I am enrolled with FDR and I did not know it takes how many months to start negotiating the settlement but now I’m beginning to understand about the program and I’m praying that help is on the way as soon as possible. Appreciate any help you can give me.
Hello, Priscila! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
I am very happy to see that my accounts are being taken of and that 4 of them have been paid off. Thank you for helping me rebuild my credit and making me feel comfortable with your company. I would recommend your company to my family and friends.
Ilyssa, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
I had the most pleasant customer care associate that walked me through each and every step. Had a patient and understanding along with a voice that just combed what I thought would be a hard phone call into just telling me everything I needed to know the dates I needed to know and how to get back on track so kudos to this customer care associate. She is phenomenal and you’re lucky to have her.
Hello, Kelly! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
FDR has done exactly what they said they would. We have almost resolved all our debts and they saved us from enduring a very difficult struggle had they not been there. We are extremely grateful and so happy to have our debts resolved. Thank You!!!
William, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
Customer service was great, very knowledgeable and helpful. I was very satisfied with the answers I was given. I would definitely recommend this service to my friends and family. Thank you for all your professionalism, time and service in helping us get our debt in order and it was very easy to get started.
James, we appreciate you taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
Freedom Debt has resolved many of our debts with only a few left to go. Very accommodating and friendly when I need to call with a question. We are very satisfied with our decision to have Freedom Debt Relief negotiate delicate debt concerns for us. Thank you!!!
Lynda, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
I called to get an understanding of my account as it pertain to McCarthy law handling my case. Did not get answers to my questions. The so called settlement will cost more than the original debt. Maybe McCarthy should do better or withdraw their so-called help.
We appreciate you for sharing your valuable feedback with us, Ms. Denise. It's disappointing to hear you feel your questions were not answered when speaking with us. Supporting our clients at every stage of our program remains our top focus. We actually guarantee our clients they will not pay more than what was enrolled in our program. With that being said, we are confident that our negotiators are making their greatest efforts in obtaining the best agreements possible. We welcome any questions you may have regarding your account. Client Services is available 7 days a week to support your financial journey. Thank you for choosing Freedom Debt Relief as your financial solution.
Reviewed July 29, 2021
Great service so far. First time experience doing a debt relief program. Definitely something new for me. Y'all have made everything in the process easy to understand. I look forward to all the things concerning this process and completing it successfully. Thanks.
Thank you, Nelda, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 29, 2021
The program is helpful. Freedom Debt Relief was able to explain it pretty clearly. It would be able to help me set up some sort of payment to pay off my debt. I pay into it until it’s paid off. My experience with that was pretty good. I am able to pay an amount every month that I'm with them. I'm very comfortable with them. Also, they are able to help me resolve any of my issues. My mountain of debt has gotten smaller.
Thank you, James, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 28, 2021
I believe that you have a great team. All my answers were answered very easy. My friend recommended me to you guys and now I'm glad I'm in this program and would highly recommend to someone else who is struggling with debt.
Thank you, Eduardo, for your amazing feedback! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 28, 2021
I thought a bill was in the program, but I somehow overlooked it. The agent verified that and helped me with the submission to get it added for consideration. She was very polite and professional. I always get great assistance when I call.
Hello, Saundra! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. We look forward to your brighter financial future and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 28, 2021
They answer my questions very thoroughly and very politely. It's taking longer than they said it would take to get rid of my debt but all in all, they're doing a good job.
Hello, Anna! Thank you for taking the time to leave us a review. We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 27, 2021
They have been very helpful, and very informative regarding upcoming debts. I am very happy with their negotiations so far. The convenience of changing my deposits if I want. Would recommend my friends and family in a heartbeat. Very happy so far.
Diane, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 27, 2021
The professional was helpful and supportive, and did a great follow up to be sure I was on the right track. I felt as if they were strongly on my side, and it was never less than comfortable for me. Great work!
Thank you, Michael, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 27, 2021
I will recommend friends and Relatives to call FDR as soon as they can. Henry ** thanks a lot for everything. Now as a customer I’ll be the happiest man in the world when I resolve my debt and graduate. Thanks again Henry.
Hello, Henry! Thank you for taking the time to leave us a review. We're elated to hear about your experience throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 27, 2021
They were understanding of what the problem was and how I got in that situation. Also, they were willing to work with me on a solution that was manageable and that didn't put me in a total bind at the time. I found it to be a very smooth process with Freedom. I missed one debt that I should have included in the initial package and I very easily enrolled that into the package. That was six months into the process and it didn't have a detrimental effect on the total solution.
Thank you, James, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2021
They were very patient and helped us get on the recovery of our Debts. They were always there to help answer questions and were very easy to work with. We appreciate how helpful they are and answered our many questions. They gave us a very comfort for all our problems.
Thank you, Kay, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2021
Thank you for your assistance. I will recommend to friends. I was treated with respect and dignity. Cory was patient with me as I am a senior adult. He was very professional. Thank you again, Cory for your help. Have a blessed day.
Hello, Jack! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2021
I have had $33,000 dollars worth of credit card debt but with your help it’s going away. Next year all my old debt will be cleared up and I have already started rebuilding my credit score. I have retired now so my paydays have changed and that is what I called about. I needed to change my withdrawal day to once a month and it was done fast and easy. Thanks again.
Perry, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2021
Just had a question about taxes. The representative was very good answering my question. Very helpful and very informative about questions I had with my taxes. Thanks for taking the time to listen to my questions and understanding my concerns.
Thank you, Sreybonn, for taking the time to leave us a review! We're elated to be able to assist you along your financial journey and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2021
I finally feel the freedom of debt relief. Thank you Freedom Debt Relief, so much for making it happen, was doing good till the pandemic hit then I started struggling with interest and all that good stuff but now thank God I'm out of it all.
Hello, Marwan! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 26, 2021
Working with FDR, I was not receiving as many collection calls. I like the structure of handling any of the negotiations and the payments. I only had to deal with making sure I had money in the account.
Hello, Chad! We appreciate you taking the time to leave us a review. We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 25, 2021
Very knowledgeable on everything, can answer any questions I had and very pleasant to talk to and take time to talk to you and walk you through every step. No attitude if you ask a lot of questions. Just very pleasant.
Thank you, Colleen, for taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 25, 2021
Don’t know where we would be financially without Freedom from Debt Relief. We have learned a lot about financial issues. I will never own another credit card, EVER!!! We are close to completing our debt relief!! Would definitely recommend!! Thank you.
Hello, Vanessa! We appreciate your amazing feedback regarding your experience. Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 25, 2021
FDR provided me with a needed lifeline to help me get my debt and finances in order. I was underwater and FDR provided a manageable way for me to lower my overall debt and get my finances in order. I truly appreciate FDR's service.
Robert, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 25, 2021
Communication is prompt and clear. Also, every single one of their reps that I've talked to has been extremely knowledgeable and thorough. They've been answering my questions and I can always get through any time of the day. If anyone is in a situation where they need assistance, they should reach out to Freedom Debt Relief. Freedom follows through with what they commit to.
Thank you, Cherry, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2021
I am very satisfied with handling of my accounts by Freedom Debt Relief. I have not had any phone calls from my accounts or mail requests demanding payment. I would highly recommend Freedom Debt Relief to my friends and family.
Thank you, Guillermo, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2021
I don’t feel like I was told the absolute truth by the man I spoke with prior to me signing the agreement. He told me it would take more than likely with my amount of debt approximately 2 1/2 to 3 years to complete the program. I’ve even increased my monthly payment to $400.00 per month. There is no end in sight it seems.
Hello, Patty. We appreciate your feedback regarding your experience. We're sorry to hear that you are disappointed and we would like to speak with you regarding your concerns. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2021
Freedom Debt Relief has this down to a science. I would give a higher rating however I would prefer more communication during the process. Dashboard is extremely helpful. I also like the fact that I can add funds to my dedicated account when I am able.
Thank you, Ernie, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 to speak with Client Services. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2021
For over 3 years, I have worked with Freedom Debt Relief to clear up my debt. They are professional, understanding, knowledgeable, and have assisted me in clearing up my debts in a timely and consistent manner. They provide excellent service.
Linda, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 to speak with Client Services if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2021
I would definitely recommend a friend. I have been with Freedom Debt Relief for a while now. I love the service and very friendly personnel. I have never had a bad experience. They will help you all the way through.
Betty, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2021
All of my questions were answered to my satisfaction. Info was changed as I requested. He checked on my future deposits schedule for me, to ensure that it was as I had requested. I was very happy with the all responses!
Thank you, Robert, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2021
Very satisfied. Thank you very much for helping me in paying and negotiating all my debts. Although it is a very long years that I was paying and doing my contributions monthly at least I made it through. It was very difficult and and stressful with my budget but so far I made it. Thanks again.
Marie, we are thrilled to hear about your success. Thank you for preserving and allowing us to assist you in your financial journey. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 24, 2021
I've been sending in $374 to Freedom for many years. Now, I only have $8,000 to pay and I'm sending $400 twice a month so I can get that debt out of the way. Freedom keeps the money in a bank until it reaches a certain amount then they add another account. Now that I know what I know, Freedom's rates are ridiculously expensive. I don't like the way they do things but I’m too far into the program to leave. Freedom should tell you verbally what they are gonna charge for exactly everything. If I could have gotten it cheaper myself, I would have gotten it.
Also most of the time when they called, I was angry. They called three times a day to try to reach me and it was obnoxious so I had to block all their phone calls. They’re trying to get more information. If I don't wanna talk to them, I don't have to talk to them. I'm usually pretty angry when I do finally call them because I'm scared mostly. I feel like I’m afraid to call them because of all the times they're trying to get a hold of me. They don’t text or email me. They texted before and I had to block every single number. There were so many numbers that they had. I told them to quit calling me as there was no reason for them to do that. They also sent something in the mail twice a month. Other than that, Freedom was flexible and everybody was really nice. They related to me well.
Reviewed July 23, 2021
I would have given you a 5 star rating but I was misled by your representative when I called and asked how much I would have to pay to get this paid off she told me $4930.14 and that was after you took my $566.00 out on the first of the month asked her to take the the remaining balance out and she said it will be taken out July 7, 2021, which it was. She also said that no more money would be deducted from my checking anymore because I am paid in full and I would receive some kind of statement or diploma.
I called and spoke to a representative and was not pleased with my answer so I asked to speak with a manager. Alexis ** (not sure I spelt her last name right) and she said that more money would be taken out of my checking account on the first of the month, I asked why being I paid the account in full and she said because that's a scheduled payment.
We were on the phone for quite a while and then she said she could defer the payments for September and October with my permission. So I checked in on my client dashboard and found I have a balance of $4351.18, the next settlement is for $2844.00 your fees are $1195.58 which leaves a Balance of $311.60 of which are probably more fees. So I can't understand why more money has to come out of my checking account being this is the last settlement and I paid in full. I have recommended you to all my friends if they needed to go to debt relief.
I was so happy that I chose Freedom because you helped me a lot. But now I'm a little displeased because I was told I had to call in September and October to check and see if more money is coming out of my checking account. I paid in full because I retired and I'm moving out of state and I'm trying to pay off as many bills as possible. Any help in this matter would be appreciated. If this didn't happen you would have gotten a 5 star rating because I was more than happy with doing business with your company.
Reviewed July 23, 2021
Since the beginning I’ve let Freedom do everything and it is almost over. They have negotiated 5 out of 6 of my creditors with one more to go and now I see the light at the end of the tunnel. They have been so helpful getting this nightmare ended.
Rick, amazing feedback! We are pleased to see your journey produce so much financial success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 23, 2021
Settlement was terminated because I was $35 short in my account. Instead of notifying me settlement was terminated! Poor way to do business in my estimation! All it would have taken was some communication on your part and this could have been avoided!
We're disappointed to hear this is the experience you had, Mr. Michael. We would never intentionally cause a settlement to be null & voided by a creditor. Rest assured, our negotiators will take every measure to renegotiate and obtain a new settlement agreement with no additional settlement fees charged to you. In reviewing your account, we can see you're now back on track toward financial freedom. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 23, 2021
This option for working with my debt was exactly what I needed. Everyone was friendly, communicative, and with me every step of the way. They worked with what I had and put together a program that was within my budget and timeline.
It is rewarding to hear such great feedback about our Client Services team, Bernadette. We aim to provide quality customer care. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 23, 2021
I have been getting calls and emails from my creditors. I was hoping that Freedom would have responded to to them by now. All other services have been great. I was set up quickly and everyone have very pleasant to deal with.
Thank you, Robert, for taking the time to leave us a review! Rest assured our negotiations team is working hard to resolve your debts as quickly as possible. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 23, 2021
They do all the heavy lifting and only one payment per month and before you know it your debt is resolved! I am so glad that I took the leap and the Freedom Debt Consolidation help me get back on my feet!
Thank you for taking the time to share with us, Trisha. We are here to support our clients in their financial journey. We aim to serve and help successfully resolve your debt. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 23, 2021
I talked to Kellie and she was amazingly helpful and wonderful to talk to. She helped me with everything I needed and on the rare instance that she didn’t know she was able to point me in the right direction.
We appreciate you sharing with us today, Daniel. We are thrilled you have taken the first step to resolve your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 23, 2021
The service was excellent.- I am very satisfied about resolving my debt in about 4 years.- I will definitely recommend the service to anybody friend or family.- Was very impressed by the customer service department and their dedication to help. Thank you Jean A
Jean, we are thrilled to serve you and assist you in your financial needs. We thank you for allowing us to serve you and hope to see your coming success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 23, 2021
Lied about when I would be done and take way too much of our money to take on our cases. I was supposed to be done this month but no two more years of taking my money. Disappointed disappointed disappointed. Feel like my money and time have been stolen. I wanted to be done before retirement. Now I can’t retire.
Linda, we're sorry to hear about your experience within our program. We never intend for our clients to have a poor experience and a member of our team will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed July 23, 2021
Not as they said in welcome letter feeling disappointed, we agree on graduation date and they add almost a year and a half which is more money and fees. Customer service are the worst I talked with. They have no idea about your case.
Hello, Azzam. We never intended to disappoint. Your program length is estimated at the beginning of the program. We have no way to calculate exactly when you will complete the program. The Graduation Date is based on the scheduled deposits. We may still have an opportunity to finish the program closer to the time you were originally quoted. Please call us at 800-655-6303 to speak with Client Services regarding your account. We appreciate you choosing Freedom Debt Relief!
Reviewed July 23, 2021
Excellent experience with FDR. They have helped me out so much, and all I can say they are amazing!! My credit score has even got better! Also great customer service, if you need help from drowning in debt, please reach out to Freedom Debt Relief.
Thank you for your thoughtful review, Pam. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed July 23, 2021
I'm about a year to the end of the program and they're doing fine.
Thank you, Juanita, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 22, 2021
Every time I call Freedom my questions are resolved instantly. Are very polite and courteous manner. It's the best. They always try their best to save me time and appreciate my cooperation. The day I called it was to approve a settlement.
It is rewarding to hear such great feedback about our Client Services team, Louis. We aim to serve you and provide you with quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 22, 2021
Freedom debt relief has helped me so I can be out of debt in no time. It makes me very happy. I can see the light to be debt free real soon. I would tell everyone about Freedom debt relief. If they want to get out of debt. It gets done a lot than trying to do it by yourself.
Martin, amazing feedback! We are honored to serve you and assist you with your financial goals. We look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 22, 2021
I appreciate everything you've done to resolve my debt. My credit is on the way to becoming better, which couldn't have been done without your help. Thank you so much, I hope you continue to help others who have similar situations.
We appreciate you sharing with us today, Shawna. We are thrilled to hear about your success and encouraged to preserve and assist folks who need financial assistance. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 22, 2021
So far with dealing with those at Freedom Debt, they have been very helpful with answering my questions, very informative about the program. I've only been in it about 2 1/2 months. The dashboard is easy to navigate. The videos are very helpful.
Thank you for taking the time to share with us, Mary. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 22, 2021
Updated on 07/06/2022: They have been very helpful thru the whole procedure - I did not know what to do with so much debt and no way to pay, someone suggested FDR and I called being very skeptical at the time. After talking to someone I felt so much better, relieved in fact. They talked me thru everything in words I could understand. Have been available whenever I have a question. Have solved my problems in a timely manner, did not make me feel stupid or not right. Thank goodness for them and all who work there. Hopefully I am almost done with my debt and can start to live my life again.
Original Review: Told me upfront what to expect, always available and helpful when I have a question, made me feel a lot better at a time when I was really desperate for help, have recommended to friends and will do in future
We really appreciate your comments in regards to your debt relief program, Candace. We are here each step of the way. We are thrilled to assist you and direct you to hope and financial success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 22, 2021
Freedom Debt Relief sent an email saying someone would call me on Monday July 19th during a given time frame. No one ever did call. I can't say that I have a good feeling about this service. Especially since my credit has already been affected.
Hello, Daniel. We're sorry to hear about your experience. We take pride in providing world-class customer service to our clients and we'll always be here for you. A member of our team will be reaching out to you shortly to discuss this. Thank you for choosing Freedom Debt Relief!
Reviewed July 22, 2021
As we know this past year has been difficult but you have worked with through it all and I thank you. I am glad that I am almost towards the door of this and I appreciate everything you guys have done. Thank you again.
Thank you for your thoughtful review, Heather. We strive to serve our clients and find the best solution in your financial situation. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 22, 2021
I spoke with Joseph on July 20 regarding two court summons I have received by two enrolled credit card companies after the death of my husband, Donald. Joseph was unbelievably patient, understanding and helpful. He listened to my complete case, advised me on steps to take which I have followed. At his request, I have faxed the pertinent court information to FDR. Thank you, Joseph.
Patricia, we are thrilled to hear about your success. Thank you for the kind words of our Customer Service. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 22, 2021
They are helping me close out over 10,000 in credit debt. They offer a workable amount from each check so you can actually save money. Always available to help. They work with you and offer tips to help the process.
Thank you for taking the time to share with us, Lori. We are here to serve you and lead you each step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 22, 2021
I was swimming in debt due to no fault of my own but a situation that forced me to overuse my credit cards. Getting to a place where my payments would only pay down to be below the maximum then having interest and fees added tho push me back over the limit wasn’t working. I finally turned to Federal Debt Relief for help. Not only were they understanding and incredibly helpful in helping me restructure my debts, but the negotiations with my creditors and subsequent payments have significantly reduced my debt and my outgoing cash flow. Two of my debt creditors have already been paid off. My life is significantly less stressful, and I feel I am moving forward again. FDR continues to be supportive and helpful during the process, and do everything possible to accommodate any requests I may have. They are great with which to work. I am so, so glad I made that first call.
Alexander, we deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 22, 2021
This has been a great program and totally helped eliminate the stress of awful debt! The only problem I had was when one of my creditors wanted to collect, the lawyer system was much too slow and didn't get me the help I needed soon enough.
Irene, thank you for the feedback. We hope in the future we can serve you better in case an account faces litigation again. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 22, 2021
I have been in the program for 20 months and paid in $30,000. Now I'm getting sued by Amex and FDR has shown no help in negotiating or sending Amex any money. I was told to speak with the included legal team and left to deal with this on my own.
We regret to hear you are disappointed with our service efforts, Mr. Steven. Some creditors are more aggressive than others. Unfortunately, some choose litigation as an effort to collect on a balance. We’re prepared to handle these types of collection strategies and have engaged a network of attorneys. They specialize in resolving debt litigation cases, should one of your creditors go down this path. We are not attorneys, nor are we licensed to practice law. That is why we depend on the Legal Partner Network to assist clients facing these aggressive tactics. Please, continue working with the legal firm assigned to your case for a resolution in the matter. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed July 22, 2021
They were excellent in the beginning. But the further in the program, they kept upping my payments. I'm on an fixed income and only have limited funds for this payment. I wish my payments could be lower so I can manage my income properly. Thank you.
Lynn, we appreciate you taking the time to leave us a review. Rest assured our negotiations team is working hard to meet your goal of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions regarding your account. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 22, 2021
Freedom Debt Relief has been good. They've been handling things and getting stuff done, so I'm satisfied with them.
Carol, thank you for the kind review we are thrilled to serve you and help you achieve your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 22, 2021
Your program is helping me with my dept, can't wait till I'm done and paid off! Very easy to do and can stay in touch everyday! Great program! I no longer feel like a failure in life, you helped me greatly, now my credit score can get better!
Laura, thank you for the kind review. We are thrilled to be part of your financial journey. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
I intentionally, and on FDR's promise to pay off 2 accounts once I made the deposit, put in $10k and FDR refuses to do a one time payment but instead wants to take 36 months to clear this off of my credit history.
Hello, Robert. We're sorry to hear that you are not pleased with the results our program has provided. We never intend to disappoint our clients. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.
Reviewed July 21, 2021
Very professional! and made the whole process easier! I'm very happy to have done this with Freedom Debt Relief, and would recommend them to anyone who is wanting to get rid of their unwanted debt! Thank for all your help.
We appreciate you sharing with us today, Robert. We fight hard to get the best settlement to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
FDR makes payments easy and keep me very informed. The dashboard tool is easy to use and navigate, though I do wish there was an app but their customer service is impeccable and hold time is minimal for the services.
Thank you for taking the time to share with us, Laura. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
You’re taking too long to get this settled. I could’ve been already out of debt by now if use would’ve if I would’ve paid them off myself. I’m not very happy with use. You keep taking money out and I’ve got enough money in there to get the other other things paid for and you still ain’t getting it done. That should’ve been done along time ago. I need to get this done and I need you people to get busy or I’m taking my money back.
Hello, Karen. We're sorry to hear about your experience. Our team takes pride in making sure our clients are successful in the program and we'd like to speak with you. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2021
I would recommend Freedom Debt Relief to anyone who has debt and wants to get rid of it. For the amount of debt I owed Freedom is doing a good job. One thing I will say is I love the ideology of having the client dashboard that displays the information but more communication needs to be established between all parties. I’ve had to make several different phone calls and each employee was very kind and sweet but the information was maybe communicated to destination but wasn’t reciprocated which could have helped me understand the current situation. Otherwise if you have debt choose Freedom!
Thank you, Bryce, for taking the time to leave us a review! Rest assured we would be more than happy to provide you with account updates when you have questions. Our Client Services team is available seven days a week to assist you. Please call us at 800-655-6303 to speak with us. We appreciate you being a valued client of Freedom Debt Relief!
Reviewed July 21, 2021
Being constant with my payment to Freedom, I'm now able to see the improvement on my credit score and balances. Is nice to see how many accounts had been resolved and others to come for almost 50% of the original balance.
Ana, we are thrilled to hear about your success. Thank you for allowing us to serve you and assist you with your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2021
Had a great experience with you. Thank you. I could never had done it on my own. I want to get paid off as soon as I can. I don’t want to die owning anyone but I can’t afford to pay any more into program. Will have to stay with my monthly amount.
Shirley, thank you for the kind review. We aim to serve you and assist you with your personal goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
I would very much tell friends about FDR. I am Happy about the way they work with me and will be very happy to say that to anyone. The best thing I liked when I called the person that picked up was friendly and helpful. They told me what I needed to know, he or she knew what they were talking about.
Hello Victor, thank you for sharing your experience with us. We aim to serve our clients and provide them with quality customer care. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2021
Updated on 04/09/2023: Always secure in my data. Also when a creditor tried to backdoor the process FDR stopped them and beat them in court. I would recommend this service to anyone. I even had to slow down after loss of job They are accommodating me.
Original Review: Working with us in covid times We had and still have many setbacks, loss of job that paid the FDR funds and sickness and health issue. FDR came thru with a workable plan. We still are out of work and may seek a lower payment agreement But I am sure we will stay the course. We started with 12 and are down to 5 real crippling debts.
Donald, it's a joy to serve you and your family. Congrats on the progress so far despite the setbacks. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2021
Every representatives are very kind and respectful and always willing to help you if you have any questions. And also takes a big weight off of you dealing with debt collectors. I definitely would tell all my friends about this program.
Thank you for taking the time to share with us, Janet. We are happy to hear about your success. We are thrilled to gain your support and looking forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
Happy about the progress they are making paying off my debt, it gives me a peace of mind. Not receiving threats from collectors. Would recommend Freedom Debt Relief to all my friends and family, looking forward to paying off all of my debt.
It is rewarding to hear such great feedback about our Client Services team, Doris. We aim to serve our clients and provide them with a quality client experience. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
Excellent service, on time settlements, great customer service, every time they make an arrangement I receive the notifications to be approved by myself, the actions are immediately taken. I couldn't be happier with the service of Freedom Debt Relief. I recommend this company to anyone who wants to be free of debt in affordable and organized manner. So until now service has been great.
Thank you for taking the time to share with us, Guillermo. We are thrilled you're using the Customer Service Dashboard to keep track of your progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
I don't have any one to recommend you to. You have been a big help. I am so glad to have my credit issues taken care of by you. If I had someone to recommend I would but I don't know anyone's situation.
We appreciate you sharing with us today, Andrea. The most important part is that your needs and the rest of our clients are being taken care of. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2021
I am very happy with Freedom Debt Relief. They are always very helpful if I have a question and if I can't make the full payment on due date, they always work something out with me so I can get my payment in but break it into 2 smaller payments. I highly recommend them.
Thank you for your thoughtful review, Brenda. We aim to provide the highest quality customer care. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
I called in due to receiving a court judgement. And was told wrong information. Which could have caused my wages and or liens to be held against me. Due to the judgement. I was very unhappy when I found it the individual gave me misinformation. So I had to act fast. I unenrolled in your debit program. And enrolled with another debit program. Which could be more helpful.
Hello, Mendy. We're sorry to hear that our program did not work out for you. It's understandably frustrating when creditors choose litigation as an effort to collect a balance. We wish you the best of luck along your financial journey and if you need assistance we'll always be here. Thank you for choosing Freedom Debt Relief!
Reviewed July 21, 2021
I always get an email from them to let me know when a settlement is made or when I need to take action. Trusting them to do the best that they can for me to settle my debts. I only wish it was sooner. I'm getting ready to retire and like this out of the way. They have done a really good job for me. I wish I could just move forward.
Janice, we are thrilled to hear about your experience with us so far. We are excited to hear you are using the Client Dashboard to your advantage. You can keep track of your program's progress. Communicate and gain insight into continual education about the program. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 21, 2021
When I called and spoke to somebody, I was very happy with the service that I got and the person that I spoke to originally. It’s less stressful going through Freedom Debt Relief.
We appreciate you sharing with us today, Cindy. We are thrilled to serve you and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 20, 2021
My experience was horrible in that I was sued on two of the three items to be covered on (told maybe a 25% chance on that), constantly had to update the company with whomever had my debt, never felt like anyone was settling anything until I had done most of the legwork with information. Maybe it works for more people. The shot to the credit report....just not worth the experience of being served for the first time in my life.
Best advice? Never borrow money (loans, credit cards) you can't pay back. My loan settlement is me paying back the exact amount owed because (fees from strategically holding out) of fees and interest. In the end, I paid Freedom Debt Relief to just cut even with the debt company and an additional $5,000 to FDR. I hope there's never a next time because my experience, aside from the legal help for "free" ($12 a month), was horrible. I appreciate what they could do but I felt, in the end, I came out worst and looked like a giant clown when I was served not once but twice.
Thank you for sharing your feedback, Patrick. It's understandably frustrating when creditors choose litigation as an effort to collect a balance. We’re prepared to handle these types of collection strategies and have engaged with a network of attorneys that specializes in resolving debt litigation cases. We can rely on their services to assist our clients facing these challenging situations. Please, let us know how we can support your journey to financial freedom. Log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief.
Reviewed July 20, 2021
The Barclay bank account was dragged on for an extremely long time. I feel this could have been handled in a much more efficient way and that they only reason it dragged out was so that you could collect more fees from me. This has been a negative experience for me and I wouldn’t recommend anyone going thru any debt company if they can possibly help it. My credit is in the toilet and I’m 75 years old. I will never have good credit again.
Dianne, we appreciate you taking the time to leave us a review. We're sorry to hear that you are disappointed with our services. Please keep in mind that our settlement fees are not collected until we've reduced the amount owed to the creditor. This means we share the common goal of settling the enrolled balances as quickly as financially possible. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 20, 2021
We received excellent service, professional, always letting us know what was happening with our account. Available any time if we had any questions or concerns. System was easy to connect to and easy to send information on accounts. Whenever we would call they showed concern and were very professional yet caring. They were able to get our payments where we could afford them and still get all paid off in a reasonable time frame.
Doris, amazing feedback! We are thrilled to hear about your success and look forward to the day once all your debts are resolved. Let's keep it going and we will be there every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 20, 2021
Sued twice by the same creditor. FDR unwilling to negotiate their settlement fees due to this….Did not save a dime by the time I paid fees plus income tax on the “write off”. Sorry I ever enrolled. I’m sure you will post this one…
Hello, Denice. It's understandably frustrating when creditors choose litigation as an effort to collect a balance. We’re prepared to handle these types of collection strategies and have engaged with a network of attorneys that specializes in resolving debt litigation cases. We can rely on their services to assist our clients facing these challenging situations. Please, let us know how we can support your journey to financial freedom. Call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief.
Reviewed July 20, 2021
Every time I had contact with an employee from Freedom Debt Relief they were knowledgeable and helpful. I never got off the phone with an unresolved issue. When emailing them they were also very responsive. I never had to wait long for a response.
Colleen, thank you for the kind review. We have a team ready to address your needs at a moment's notice. We look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 20, 2021
I am not sure that I would go through this experience again as it is taking much, much, longer to pay off the creditors. I would prefer two to four years instead of five or more years. I think negotiation process takes way longer than it should. But, Freedom Debt Relief is saving me a great deal of money and helping me to be a better spending consumer.
Hello, Shannon! We appreciate your feedback regarding your experience. Rest assured our Negotiations team takes pride in making sure our clients meet their goals of becoming debt-free as quickly as possible. We'll always be right by your side and if you have any questions, please call us at 800-655-6303. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 20, 2021
Freedom has been fantastic, super clear, and helpful. We've been very happy. We're paying a lot more. We don't have time to deal with sorting things out and we appreciate the convenience factor of Freedom dealing with everything for us. I've had a couple of lawsuits filed against me from some creditors and Freedom was quick to transfer me over to the legal team and handle things quickly. Everything seems well thought out and easy to deal with. The one thing I don't like is the constant recommendation and messages to enroll old debts they found from 20 years ago.
Jacqueline, thank you for sharing today. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 19, 2021
The program I am enrolled in is progressing as expected... There an agent assigned to assist me or answer all my inquiries anytime... And I can always get the answers I needed when I ask the questions...
We really appreciate your comments in regards to your debt relief program, Annaliza. We aim to serve our clients and put their needs priority number one. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2021
I feel that my experience with Freedom Debt Relief has been an overall poor one. The amount that is charged in settlement fees is excessive. When you do the math your savings don't add up. The cost of paying the monthly payment on your debts is $10.00, when you multiply that times the number of payments it amounts to a cost of $300.00 to $400.00 dollars more you pay. I have requested the removal of a couple of my debts and have been ignored. I have one debt that is being paid only $1.00 for the first nine months despite the availability of funds which could be paid due to my increasing the amount of my original monthly deposit by over $200.00, the explanation I was given to justify this did not make sense. I realize in the end this is the price I am paying for allowing myself to get in such a poor financial condition. I look forward to the end of this and becoming debt free.
We regret to hear you are disappointed with the costs of our service, Ms. Lula. We do take a fee, but not until a debt is resolved. The size of the monthly payment is also a factor, as our program payments are often much lower than the required monthly minimum from creditors. This allows clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee. Also, the lower the payments we make to the creditors, the greater our chances of obtaining more settlements, expediting your path to financial freedom. Client Services is available 7 days a week to answer any questions about your Graduation Path and the costs of using our program. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed July 19, 2021
You have good service. Your wait times are long but that is everywhere. There was one item that was handled incorrectly and it resulted in a lawsuit being filed but National Litigation is handling. I would recommend to a friend.
We appreciate you sharing with us today. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 19, 2021
Freedom Staff have reached out to me frequently to make sure this process is as smooth as possible. This has given peace of mind with the constant advice and assistance they provide. I would definitely recommend them if you feel like you are sinking in credit card debt. I finally feel like I can see the light at the end of the tunnel and looking forward to planning my retirement.
Anne, we deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 19, 2021
I called Freedom to see how much everything would be. But they went on and set up a program so I just went on with it. Customer service was on point and they told me what I needed to know. Everybody I talked to seemed to be really nice. We probably can't speed things up until the creditors speed it up. Other than that, people should try Freedom because they get the job done.
Thank you, Barbara, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2021
I have just started the Freedom Debt Relief program. Tracy B** was extremely informative and helpful. Also, my follow up calls and emails so far have been helpful and accurate. The representatives have all be respectful and extremely helpful. Hopefully the same service will continue the same way going forward.
Thank you for taking the time to share with us, Antoinette. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed July 18, 2021
Very pleasant. Very helpful. Not judgmental. Excellent customer service. Returned phone call. Very pleasant to talk to. Answered all questions in full. Very helpful with emails. Would highly recommend him. No issues at all. Friendly. Made a person feel comfortable in a bad situation.
Maureen, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 18, 2021
The woman I spoke with on the phone was very friendly and knowledgeable. From the time I started dialing to the time I hung up was less than 7 minutes and my issue was resolved and I was back on with my day.
Thank you, Nicole, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2021
I’ve rectified 3 accounts myself for much less. They say they counter offer but they don’t!!!! Those were Target and Capital One! They don’t reply to you with phone calls and act like they never heard from you. Very disappointed and I tell them every time “I” call them!
Reviewed July 18, 2021
Freedom Debt Relief has been very understanding through my ordeal of being unemployed through the past several months. It has been a very difficult time for me and to that I am so grateful to Freedom debt relief that they are giving me the opportunity to get back on my feet and for me to proceed with my monthly payments.
Thank you, Roberto, for your amazing feedback regarding your experience. We're elated to be able to assist you along your financial journey and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2021
Excellent service since the the first contact, excellent communication by phone or email with all the details about the status, progress and negotiation in your cards, easy management dashboard. Flexibility if you want to increase your monthly payment or if you want to pay for only one time. For my was the best solution that I found for solve my credit cards debit. Really, I strong recommend this company!!
Hello, Tania! We appreciate you taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 18, 2021
Each time I reached out to a representative to request clarification on the different phases of the Freedom program I find that the representatives are friendly and knowledgeable and were able to answer all my questions. I am very satisfied with the program.
Fred, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. We're available seven days a week. Thank you for choosing Freedom Debt Relief!
Reviewed July 18, 2021
Yes I would tell everyone about Freedom who are in a debt crisis, cause this is a excellent company to have on your side to fight debt. I give this company a two thumbs up and a high five. If you want to get debt free please give Freedom a call to get your life back on track and don't have to worry about losing everything that you have worked so hard for. Please give them a call if you have debt...
Thank you, Darren, for taking the time to leaving us a review. Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 18, 2021
The rep who answered my phone call helped to answer all my questions and took the time to do so. I didn't feel rushed off the phone and they did the research necessary to get me the right answers. Very much appreciate!
Reviewed July 18, 2021
I had 3 credit cards that I was in debt to. I’ve been sued by 2 of the creditors and only 1 was settled with a very small percentage of saving but this company has fattened their pockets with fees that they do not deserve. I have been beyond stressed out and very disappointed in the service. Most of their contact with their clients are through unreliable computers stating that they have made numerous attempts to assist with settlements that have never happened because they rely on a computer to do their work. You will never get out of debt with this company and will probably end up in the hospital from stress. I want all my money back and more, due to stress and fraud.
Zubaidah, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out.
Reviewed July 18, 2021
I felt comfortable with Freedom and a program was set up right away. It was a manageable one. I talked to different people at different times and they were very helpful. They did a good job. They answered all my questions or found out about them. We had one little step that we took some time to resolve and they were very patient during that time. They asked me what the payment plan could be and if would I be able to do that. I said yes. It’s been a very good experience. Freedom has taken off lots and lots of stress.
Barbara, we appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2021
I called to find out what was happening with my support from FDR and my upcoming court case. My information had been turned over to the McCarthy group and I have never heard anything from anybody about what is happening with it. I have called to question about it more than once and nobody seems to know anything. They always say they will check into it but they never get back to me. I have paid for legal coverage, the court case is in 3 days, it's the weekend and I have heard nothing from anybody! I feel like FDR has let me down! I am not happy with the treatment I have received.
Thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out
Reviewed July 17, 2021
Getting my cc cards paid off with the great help from Freedom. Probably would not have been able to do without them. Thank you so much for all the help and I had already told several people about it and a couple of them already signed up.
Janice, thank you for the shout-out. We are thrilled to serve you and your friends that enrolled. We are here every step of the way and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 17, 2021
After searching the internet for help with my debt problem, I finally decided to use Freedom Debt Relief. I felt relieved right away knowing that they would handle everything for me. I’ve begun to sleep better knowing that they are in charge.
Mirriam, thank you for the kind review. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed July 17, 2021
I was told in the beginning a price. Some of the settlements I have been changed a settlement fee. It haven’t been a savings to me, The service reps don’t know the original debtors, so I can’t dispute it if it shows up on my credit report. I still have several accounts that haven’t been contacted that was on my list of debts.
We appreciate you voicing your concerns regarding your account, Ms. Terri. It seems we have an opportunity to clarify some things regarding our service. We do take a fee, but not until a debt is resolved. Also, once the balances have been resolved, the creditors are to update the status of the accounts per your credit report. We see you're doing a fantastic job progressing toward graduation and encourage you to focus on the successes you've had with us. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed July 17, 2021
I have been FDR handle my debt reduction for 3 years now. Because of them my credit becomes has been elevating on a monthly basis. I purchased a 21 Cadillac and received a very low interest rate, three years ago I was unable to do that because my debt ratio was too high. I highly recommend them.
Glenn, amazing feedback. We are thrilled to hear about your success and see the improvement in your financial report. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2021
Teresa was a great help and listener. She provided the many different aspects of Freedom Debt Relief. She was extremely understanding and patient. I didn't feel like a number. I told her that I would call back at a later date to discuss my decision.
Elma, thank you for taking the time to leave us a review. Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2021
I am very happy with the work from staff of Freedom Debt Relief. They always answer all my questions and the best part because of your company I do not get any more stress calls. Thank you from the bottom of my heart.
LLiana, thank you for taking the time to share with us. We listen to our clients and find options to help them achieve real change that makes a difference. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 17, 2021
Updated on 08/18/2022: You have torally screwed up Frost bank. Spoke with Jerome today, over 35 to 45 minutes how Frost bank has messed up this settled account during settlement and currently. Have management call me get this handled asap. **. I spoke at length about all the issues the law firm caused in settled and Freedom paying properly say short 14 dollars. Ridiculous.
Original Review: Said she get back to me as soon as had time to discuss with law firm issues they caused. I was following up with her this past Thursday. Reference my call week ago. Today Saturday this conversation was reference Frost Bank..
James, thank you for the kind review. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 17, 2021
Freedom seemed to fit my needs and I've been very happy with their program. Their people were very flexible and they went over everything with me. They call right back or they take phone calls immediately. We figured out a payment plan that worked best for me and set it up. Freedom has been taking care of everything and I have no worries. I send the payment once a month and we're done. I have a sense of relief.
Thank you, Lynn, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
My reason for making the decision to go ahead with the program was to be debt free of the unsecured accounts I had accumulated. I’m glad to report that my goal will be reached at least 3yrs ahead of my retirement. That will allow me to save the money I had been using to pay debt and create a nice nest egg.
We appreciate you sharing with us today, Diana. We aim to serve you and help you achieve your financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 16, 2021
Although my the issue was resolved, several emails from you were off track with my request. I can forward them all to you if you like. I kept requesting so many times to have my payment done on the 1st however I kept getting emails confirming the wrong date. Plus there were several different emails that caused much confusion.
Thank you for bringing this to our attention. We would like to reach out to you on this. One of our experienced representatives will be reaching out.
Reviewed July 16, 2021
I have been in the program for over 2 yrs now. I am so excited to be making great progress. I was in terrible debt & didn’t think I would ever get out from under it. But I’m happy to report I am on my way. I can’t say it’s been easy, I’ve had to make many changes in my life, but knowing I’ll be free from this burden is what’s keeping me going. Just follow their guideline & keep making your deposits. There is always someone available to help you. I am very thankful for this program. I can see the light at the end of the tunnel finally. The sacrifice is so worth getting out from under the overwhelming burden.
Jill, we appreciate you taking the time to leave us a review! We're elated to hear about your experience in our program. Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
My experience with FDR is excellent. Easy to enroll and do not take too long to be part of FDR. All staffs are very professional and courtesy which make me feel ease and comfort to discuss my situations. Fast on notifications regard on my accounts.
Tanyaratana, we are thrilled to serve you and look forward to your future success. We are here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 16, 2021
We needed to make modifications to our monthly drafts as per advice of NLLG. The FDR customer service rep was incredibly kind, very efficient and thorough. She helped me with exactly what I needed to do and emailed me the changes immediately. Extremely satisfied with FDR!!! Will recommend for sure.
Allison, we appreciate you taking the time to leave us a review! We;re elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
I AM VERY VERY DISSATISFIED WITH THIS AGENCY!!! Due to their unprofessionalism and they fail to help me in court, now I have a law firm deducting money from my paycheck plus my debt increased by $2000 dollars more. When I called to speak to a representative the lady was very rude to me and told me that it was fault for give them more money. WOULD NOT RECOMMEND THEM AT ALL!!!
We appreciate your valuable feedback, Ms. Frida. It's disheartening to hear about the experience mentioned. Some creditors are more aggressive than others. We would never intentionally allow enrolled balances to get to the point of garnishment. However, this does not discredit the fact it caused a poor experience. Please, consider the following. You're steps closer to financial relief. Let us know how we can support each step. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 16, 2021
Helpful and getting my debt paid off early! Making it easy for me and excited to see this happen! Was feeling overwhelmed and defeated but my coaches help keeping me up and focused on my goals. They kept in contact with me and answered my questions when I called. Thank you!
Thank you, Alice, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 16, 2021
Very friendly and helpful people. They understand the situation you're in and make sure you know they are there to help. Also help you to deal with creditors and their annoying phone calls. Always keep you updated by setting frequent phone meetings. The dashboard is an awesome tool to help you track your progress
Hello, Gerald! We appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we'll always have your back. Please continue utilizing your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 16, 2021
I wish better rates could have been negotiated. This was a long process and I'm grateful that it is coming to a close. I do appreciate the help, but the red tape I went through to try reducing my payment in the beginning phases was such a pain that I almost withdrew.
Hello, Abidemi. We appreciate your feedback regarding your experience. Rest assured our negotiations team works hard on resolving your debts and securing the best settlements possible. If you have any questions, please call us at 800-655-6303. Our team is available 7 days a week to assist. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
I always get wonderful customer service. No matter what the issues are they are awesome to give me excellent service. I am so happy to be on this program and to be reassured that my questions and concerns will be resolved.
Hello, Kathy! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
Everyone has performed excellently. My expectations were met within a timely fashion. Everyone has been very helpful. I have not had any inconveniences. Thank you for all the help you and your company provides.
Nicklaus, thank you for your amazing feedback regarding your experience. Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
Yes most definitely would recommend to a friend!! Great experience! I couldn't have resolved my debt issues without Freedom Debt, so thankful for all their help!! All the staff at Freedom Debt are very friendly and very helpful! Thanks Freedom Debt!
Thank you, Patty, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
I'm happy with the job they have done. They have followed through on what they said they would do. I believe they have cut my debt in almost half. I would recommend them to anyone who has overextended themselves in credit card debt.
Hello, Roger! We appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrlient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
They did everything. Excellent counseling in managing creditors. Their negotiations were the best especially with the larger amounts debts. They were always available every time I had a doubt or question. It was a matter of a phone call away and they complied with what they promised.
Hello, Maria! We appreciate you taking the time to leave us a review! We're elated to hear about your experience throughout the process and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
This program make it super easy for you to get debt free. They keep the lines of communication open, and keep you updated with everything. The website is also easy to navigate, add payments, and shows how you are progressing. You can also add any additional debt after the fact. This program easily gives you a sense of relief and a new start.
Thank you, Linda, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
I literally was going nowhere with my Credit Cards since the APR was so high. I’ve heard of programs like this and decided to give it a shot and so far so good! My agent is amazing, I can text him anytime with any questions!!! Thank you!!
Hello, Andrea! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 16, 2021
Everyone was always pleasant when I called and asked questions or needed help with something, so I've been very happy with working with Freedom Debt Relief. We started with 15 accounts and we're down to three. So, it makes me feel good that we've gotten all those taken care of and are working on the last few.
Hello, Lynn! We appreciate you taking the time to leave us a review. Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I was told that it would be three years to pay off all my debt but Now it says I will graduate in May 2023?!?! That’s almost 5 years!! I am not satisfied with this extended period of time and don’t understand how if I only have two debts for under 3K it will take two more years to pay that off when I am paying 500.00 a month.
We can understand how unmet expectations would cause a poor experience. This is certainly not what we preferred for you. The length of the program is estimated when you first enroll. However, the actual amount of time can be shorter or longer, depending on several factors. This does not mean we're choosing not to meet your expectations of the program. An account specialist will be reviewing your account shortly concerning the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 15, 2021
Free Debt Relief has been amazing. I was drowning trying to keep on top of my bills, and they literally rescued me. I've been with FDR for three years now and just had my last debt settled. I will graduate in April with a huge weight off my shoulders. Many many thanks!
Thank you, Lori, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I couldn't believe that I am here to stand and can give review on my experience with Freedom Debt Relief. About a year ago I was about not able to pay back my debt and in big problems with creditors, but I decided to have FDR and stand on behalf of me, now my debt is gone by half and can breathe well. I am recommended FDR to all those who suffer on big debt.
Thank you, Kibru, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 15, 2021
Very helpful and everyone I spoke to was polite and helpful. I like the emails they send promptly when you receive a settlement and the portal lets you see all progress. Helps you save a lot of money and satisfying settlements.
We appreciate your amazing feedback, Victor! We're elated to hear that you are utilizing your Client Dashboard! Our team will always be right by your side and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I appreciate Pam and many questions that I had and making me feel comfortable with my decision. I am looking forward to being out of debt and having more control over my finances. I appreciate all the tools and information provided.
Hello, Patty! Thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
Customer service isn't all that great. My issues are always resolved, but it takes 2 or 3 times. They recently settled a debt for more than the original balance, which is quite the opposite of how they explained the program - three times. They made a big deal about my settlement being 45% of my current balance, but that's misleading. Obviously balances increase after being delinquent for a couple of years. The customer service person, Cindy, told me that I'm still paying less than what I would have owed if I wasn't in the program. This is true and it's their justification for everything. It's like I'm paying the mob for "protection." Then she told me, "I'm sorry if you were confused about that." As I was typing my reply, she signed off the chat. This was the worst customer service experience. The rest weren't as bad. One or two have actually been good. Although her non-apology apology was rather insulting and plain rude.
We never intended to disappoint, Mr. Henry. Our clients are our top priority, and we want to do what's best for them. However, we also understand how unmet expectations can be extremely frustrating. We're sorry to hear about your experience with our team as we never intend for our clients to have a poor experience. We are available 7 days a week to assist you at 800-655-6303 if you need assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
This program takes all the stress out of debt consolidation and remediation! It has given me my life and my dignity back. My hope for a peaceful retirement without tons of debt hanging over my head is restored. I would recommend this program to anyone who has tried traditional methods but were denied or are still drowning in high payments. You will be pleased about the hope and ready solutions available to you by talking to FDR today. Don't hesitate or worry any longer.
Hello, JoHannah! We appreciate you taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
The 1st and lower debts were negotiated and paid off in a timely manner. The large last one was left so long before they were contacted, that I was sued in Circuit Court in our small town where I have known the Circuit Judge since his Birth! What a total embarrassment!!! That did not need to happen!
We're so sorry to hear about your experience, Paula. It's understandably frustrating when creditors choose litigation as an effort to collect a balance. We’re prepared to handle these types of collection strategies and have engaged with a network of attorneys that specializes in resolving debt litigation cases. We can rely on their services to assist our clients facing these challenging situations. Please, let us know how we can support your journey to financial freedom. Thank you for choosing Freedom Debt Relief.
Reviewed July 15, 2021
I signed up in April 2018 for a four year program. Today I finished up all my debts finalized. I am waiting to have my account completed reconciled and closed. If I had it to do over I would not change a thing.
Hello, Mary! We appreciate you taking the time to leave us a review! We're elated to be able to assist you along your debt-free journey and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I have had great results with FDR and would be happy to recommend them to anyone who has needs help resolving bills. They keep me updated on the payoffs and any new results when talking with the Companies that I owe.
Thank you, Joan, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
This program have been a lifesaver to me in resolving my debts. Some of the ones that was enrolled have been completed and I have some in process in being resolved with about three to. Be negotiated left. I am very satisfied with the service.
Mattie, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
They are very helpful and explain everything as you go. They answer all of your questions. Very friendly. And they are patient with you. You get a report every month and when they are about to settle an account they let you know and you have to approve it. I thank you for helping me and if a company call just the company and let them know they will take of it.
Carolyn, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. We look forward to your debt-free future and if you have any questions, please call us at 800-655-6303. Our team is available 7 days a week to assist. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 15, 2021
I have talked to several of my friends and told them about this program. I stressed that without this, I would of been so far in debt that I wouldn't be able to survive! This was very much needed and came in a great time!
Thank you, Jane, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I have no comments at this time, I am happy for what you have done for me, I am not stressed like I was! So thank you so much for your service! I want to thank the people I have talked with. They was so helpful.
Hello, Mary! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
Everyone with FDR has been knowledgeable, courteous and very helpful. They have been able to resolve my credit card debt quickly and efficiently. Definitely will recommend them to others. I am so relieved to have that all behind me. Thank you!!
Valerie, thank you for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
My credit score has gone down, not up with my credit cards being paid off. Would love to have it help me out with my credit score, it would be very helpful, if it brought up my score. Seems like it's taking a long time. Thank you.
We regret to hear you are disappointed with our service efforts. While there are some downsides to every debt relief option, real-life data shows the Freedom Debt Relief program works for consumers. Rebuilding credit is far easier to do than getting out of a sizable debt problem, which is why clients turn to us despite any credit score issues they may incur. We never intended to disappoint. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief.
Reviewed July 15, 2021
Always willing to help me with any questions; they have knowledgeable people on the phones and they speak clearly so you can understand them; make suggestions etc. I definitely would recommend them if asked to do so. I am pleased by the quick responses to my phone calls.
Judith, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
Freedom Debt Relief has delivered as promised on their program and their customer service. They are prompt, stay on top of resolutions and deliver on debt reductions on the schedule they arranged. I am very happy so far with their services.
Thank you, Teresa, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
Updated on 06/03/2022: They are truthful and helpful every step of the way. I’m 1000% satisfied with their service. I would recommend their service to anyone who needs to reduce their debt. My debt has reduced, my credit score has increased and I have peace that money can’t buy.
Original Review: I’m satisfied that I chose FDR to assist in my financial settlements. Their service is EXACTLY what they said it would be. They’ve been consistent on every step taken to ensure my success in debt management. I’m confident that I will complete my goals with their help.
Hello, Marloe! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
Very clear with information about accounts. I feel that all my accounts are being settled at a timely manner. When a settlement comes up an email is sent to confirm the agreed amount. Overall, I am pleased with the results.
Hello, Jason! Thank you for taking the time to leave us a review! Our negotiations team works hard to settle your debts and we look forward to your brighter financial future. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I have always received above and beyond service from Freedom Debt Relief. Everything has always been upfront & no hidden fees or agenda. Thank you for always making sure my needs are taken care of and making a stressful time less stressful.
Hello, Amber! We appreciate your amazing feedback regarding your experience! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I was going under then I saw your ad on Facebook. And so glad I did…thank you for your HELP. I was getting so Frustrated trying to make ends meet. My credit score is better than it’s ever been. I’m looking forward to getting to my goal.
Thank you, Laraine, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
This program has helped me tremendously to get my debt under control. It had been easy to follow my progress. Freedom had kept me updated and aware of action taken in my account. I am encouraged to see my debt reduced and paid off.
Jenan, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I was running on a shorter budget this month and wanted to pay at a later date. It was easily handled and I am very happy to be working with Freedom Debt! I don't know the representative I visited with. It was a female and she was wonderful, helpful and very understanding and polite.
Dennis
Dennis, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
Representative was very helpful. Answered all my questions and directed me to necessary areas where I needed.. I wasn’t sure about the dedicated amount is really directed to specific credit Card and I was assured that it will eventually be put into place. I would definitely recommend to a friend.
Thank you, Christian, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we look forward to you becoming debt-free. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
I have yet to hear from the legal dept. I left a message and emailed my court papers. I was to hear in 48 hours but no response. I don’t have a lawyer and I don’t know how to resend to these court documents.
Reviewed July 15, 2021
Every time I’ve needed to talk with someone at Freedom Debt Relief - rather than use their very helpful personal dashboard online - the rep has been personable, understanding and helpful. It’s not easy trying to get on top of credit card debt, but these folks try their hardest to make it easy and painless. Kudos to Freedom Debt Relief.
Thank you, Scott, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
They did a great job explaining how it's going to work. What I have to do and what they're going to do. I will tell all my friends if it all works out. I just hope this is all legitimate. I know I have to be patient. So far so good.
Thank you, Ronald, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 15, 2021
Updated on 09/15/2022: It was amazing how Freedom Debt Relief helped me during a difficult time. Now I can move forward and re-establish my credit. Thank you so much for all your help, support and patience. I would definitely recommend to friends and family.
Original Review: Freedom Debt Relief have been a blessing. I feel worry free, they take care of everything for me. I'm very happy that I decided to have Freedom help in this difficult situation I was in and able to focus on other things like my family.
Thank you, Maria, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 15, 2021
Freedom Debt Relief is doing what they said they were gonna do and the reps were good guys. I had three bills that I was having a lot of trouble with and I was having to sell things to make the payments. One of my friends found out about it and talked me into FDR. Once I went with them, I didn't have to sell anything anymore, which was a good thing. They're taking on all the responsibility of helping me.
Thank you, James, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
Yes, I would recommend Freedom to anyone that thought they might be interested. Customer Service didn't delay in getting everything set up and following through with my requests. All the questions I had were answered immediately or quickly researched. Whatever needed to be done was done by the next day which was very much appreciated.
Thank you, Scott, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
I was very grateful to find Freedom Debt Relief as every option I turned to ended up as a dead end. Cory ** has been excellent help! He was very straightforward with his explanations and is always available when I need help.
Hello, Alicia! We appreciate your feedback regarding your experience. We're elated to be able to assist you along your debt-free journey and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
By the time they wait and all the extra late fees interest etc add up you end up paying for the full amount....And after all the fees you end up paying more than what your balances were. And they say they save you 50% when in all actuality they aren't saving you but maybe a little bit of interest.
We appreciate you for voicing your concerns, Leonard. While there are some downsides to every debt relief option, real-life data shows the Freedom Debt Relief program works for consumers. Yes, you can negotiate with creditors yourself to settle your debts for less, but why not let our professional negotiators do it for you? We have years of experience getting settlements with a large variety of creditors and know which creditors to settle with first, how much debt reduction creditors are likely to agree to, and more. We also understand our service is not an end-all solution to debt relief. Therefore, we truly value your feedback and hope that your experiences will soon improve. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 14, 2021
Updated on 06/09/2023: I was a skeptic, but I've been proven wrong. This company has proven its worth! I'm delighted with the service I've received. I was going through a challenging moment, and finally, I did know what to do, but since the first call, they clearly explained how the program works. Once I started, they constantly communicated with me by email and phone to make sure that I got informed about the situation, and with the client dashboard, you accessed your progress. I never had any problems with this company. Being debt free is the best thing that I could’ve happier than that.
Original Review: I would recommend to a friend for the excellent service that they been provided so far to resolve my debt problem that's why I am trying to do best keep account in good standing. I also make sure to monitor my progress.
Salif, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
The FDR staff have been very helpful in every way they can to make me feel at home in the program. They are always reaching out to me, offering their help. Every time that I have had a question or any issue, there has been someone ready to. As a new customer, I couldn't ask for more.
Henry, we appreciate you taking the time to leave us a review! We're elated to be able to assist you throughout the program and we look forward to your brighter financial future. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
I think is good so far. I get my questions answered fairly quickly. I know exactly who to call if I have a question, so customer service is great. You care for your customers and want them to accomplish their goal.
Uri, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
Freedom Debt Relief told me that they could help me with my mounting debt. And they did just that. In 18 months from now I will have erased the many credit card debts that I compiled, and by doing this, I will have saved several thousands in interest charges. I would highly recommend FDR to anyone who feels buried in debt.
Thank you, James, for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
Updated on 11/29/2021: Using Freedom Debt Relief was the best thing we ever did. It pays off your debt over time. That's the only thing we could of afford at the time we joined. Otherwise we were just getting farther and farther in debt. Take time to read all the details about their plan before you say no. It's very affordable. Very happy with their service.
Original review: Excellent program to pay off debt. We graduate in April and can't wait. Very well organized and great communication when they need to contact you about your progress. So glad we enrolled in the program and watched our progress grow.
Hello, Joan! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. We look forward to your brighter financial future and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
It’s been pretty painless. You have done what you said you would do. I will and already have recommended you to friends. The only thing I wish we could have done is allowed me to put money in to negotiate with creditors. I asked if I put so much money in to go to next creditor and see if they would accept it.
Thank you, Michael, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
Very well pleased with Freedom Debt and yes I will recommend and have done so. Never had a problem and customer service is always very pleasant and very knowledgeable. I will give you a 5 star rating everytime. Can't ask for a better company to handle my situation..Thank you again.
Thank you, Judith, for taking the time to leave us a review! We're elated to hear about your experience with our team and we will always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 14, 2021
I was given a date for 2022 to settle and it keeps going up, now is 2024. Don’t understand why. Don’t have anything else to say but that I’m dissatisfied with the outcome so far. I understand that sometimes some accounts take longer than others, but I was expecting to be over by 2022.
Hello, Maria! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and rest assured our negotiations team is working hard to settle your debts. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
We did a lot of research before we started down this path. We are so glad we choose Freedom Debt Relief. We found them helpful and answered all our questions straight out. We would definitely recommend this to anyone looking for help.
Thank you, William, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 14, 2021
One of the most ever thing important is to move forward, my debt resolve, help my life back in a track again, thanks to debt relief program, less stress, less worrying and in one place all of your debts resolve little by little without noticing I almost there., I’m happy.
Thank you, Merlando, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
I am most thankful for Freedom Debt Relief. They are always so understanding, patient, and yes, caring. Everyone I have ever associated with has always had these qualities. I would highly recommend Freedom Debt relief to those looking for just that....freedom.
Marilee, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
Took months to get them to stop overcharging and refund. They are evasive and customer service is a joke. Had to file BBB complaint and launch a social media campaign to get a $60 refund and adjust my monthly deposit back down after months being jerked around with their evasive email responses. Now they have blocked me from commenting on their FB pages. I guess they don't want people to know the truth about how they treat some customers. Be sure to check out BBB and consumer protection agencies before signing up.
Clark, we appreciate your feedback. We're sorry to hear about your experience. We never intend for our clients to have a poor experience within our program and we will be reaching out to you shortly to discuss your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed July 14, 2021
Would recommend to family and friends... helpful customer service, detail instructions, questions answered, easy communications, monthly correspondence. Quick response on settlements, information in how to settle accounts quick, easy direct deposits, settlement details, easy to access my information on all deposits and account balance...
Sherry, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 14, 2021
Very dissatisfy with the handling of one of my American Express accounts that have been settled through NLLG. The account was supposed to be paid on June 30th. And I called every day to see if it was paid and it hasn’t been paid yet. Nobody has helped me except for Maria today.
Hello, Elizabeth! Thank you for taking the time to leave us a review! Our process does take time, and we are grateful for the patience given by our clients. We wish you the very best as you continue the journey. Please call us at 800-655-6303 to speak with us regarding your accounts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 14, 2021
The gentleman that I spoke with the very first time from Freedom was a good salesman. However, I feel like I got screwed because everything he told me turned out to be a lie. I was told that it would take close to three to four years, and that each one of them would be cut between half and three-quarters. Also, I was told that if I would be taken to court, I would get representation, which turned out to be a lie. Discovery was gonna take me to court. And the lawyer that I spoke with that Freedom Debt Relief sent said they wouldn't represent me. I had to get my own. They just represent me against Discovery trying to get a settlement. They didn't actually go to court. So I paid extra money every month for an attorney that turned out not to be worth a crap.
I had four credit cards. They did very well on one. It was $3,400 and they settled it for 1,400, which was wonderful. But I was so sick of it. A guy called saying they’re a sister company and do a loan. And I could get all my credit cards paid off. So I agreed to take the loan and they just paid one off. Now, they saved a little bit of money. But with what they charged, it ended up being more than what the credit card was owed. Stay the hell away from Freedom.
Reviewed July 14, 2021
Freedom Debt Relief was very helpful. The courtesy call was very inviting. Debt solving is very complex but the representatives that spoke to me kind of broke it down in a way that I could understand rather than attorney talk. I appreciate that. The way that the program works was explained in detail. They do what you can afford. Rather than say, "Hey, you got to pay this amount." They put it to you straight too. They would say, "If you don't pay this amount, then some of these creditors are not gonna go for that, and then they might come after you." So I appreciated that.
Hello, Patrick! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 13, 2021
Helped me on a "Sunday" with perfect directions regarding a summons. She was a good listener and was very good at giving me recommendation. Explained how I could download documents. Just waiting for FDR to help me out of this situation. Thanks.
Thank you, Jamey, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 13, 2021
3 years of credit help. Some requirements are restrictive, but that's to get you clean! You pay little each month to achieve results over time. Patience on your part will allow results! My results have made significant changes! Amazing Process! Great!
Hello, Leonard! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be here for you. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 13, 2021
Freedom Debt is a great. Helped to have a peaceful mind. They will do their best to helped their client to be happy and worry free. The staff is very accommodating. Everything is well taken cared and they keep you updated on the status of your credit. I will recommend this to my friend who need help.
We appreciate you for recommending our program, Lydia. It is a pleasure to provide a service that leads to brighter financial futures. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed July 13, 2021
They do pretty good at getting settlements approved in a timely manner. They are also fairly responsive when it comes to sending them emails which is a good thing since most of my communications are via email. All of the agents from there I've worked with were very helpful.
We cannot thank you enough for sharing your positive experiences with us! It's always great to hear clients share how pleased they are with our service efforts. Remember to log into your Client Dashboard at www.fdrclient.com for important communications regarding your account. Thank you for being the best part of Freedom Debt Relief!
Reviewed July 13, 2021
So far I'm happy with my debt getting resolve and also the customer service was wonderful and helpful. It has been a great service being under their care. It was very helpful and they were always very considerate on their customers and it really makes me glad to see how they helped me so much.
Thank you for such incredible feedback, Ana. Making sure our clients feel well-supported remains our number one focus. It's great to hear how pleased you are with our efforts. Thank you for choosing Freedom Debt Relief as your guide to financial freedom. Here's to a successful journey!
Reviewed July 13, 2021
Settling my first debt was fast. I had five accounts and now I'm down to one. Also, everything was kind of cut and dry and I never really had to call them for questions. I've told friends that it's a pretty good program if they were trying to get out of debt.
Thank you, Gloria, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 13, 2021
I was disappointed when my graduation date was changed. When I sign up I was given Fall 2022 has my completion period. Recently, I was inform my graduation period is Fall 2023. A full year longer. I have ask why and have not received a answer yet. Again I need to know WHY?
We never intended to disappoint you, Ms. Diane. The expected completion date is estimated when first enrolling you in the program. Unfortunately, there is no way to calculate exactly when you will complete the program. The Graduation Date you're seeing is solely based on the payment structure of the ongoing settlements. Our Client Services team is available 7 days a week to address any concerns you have. Thank you for trusting Freedom Debt Relief to serve your financial needs.
Reviewed July 13, 2021
While it will take a little longer FDR has been on top of it. I can now see the light at the end thanks to being informed every step of the way. Every area of the process has been terrific. The legal team was on top when I was served papers and took excellent care of me and the negotiator saved me much time and money. I absolutely recommend this service to anyone.
Your feedback is phenomenal, David! We appreciate you for taking the time to share your experiences with us. It's also relieving to hear you received the support needed during such a challenging time. Here's to a successful journey! Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed July 13, 2021
Had a great experience and got debt paid off for a lower price in a timely manner. Would recommend to others. Great customer service and worked on well with me and quick. Thank you so much! I will recommend.
Congratulations, Rachel! We're so happy to hear you're pleased with our service efforts. The greatest reward is hearing you're on your way to financial freedom! Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief. Here's to a brighter financial future!
Reviewed July 13, 2021
To date I have a pretty good relationship with FDR. Was not impressed with attorney handling of Discover payoff, but so far attorney handling the BB&T payoff has ask for more information from me to handle the case. Discover attorney never ask for a single bit of info from me. FDR employees have always been helpful.
Your feedback is appreciated, Ms. Patricia. It's frustrating when creditors choose litigation as a collection attempt. We're glad to hear you're pleased with our efforts. Feel free to contact our Client Services team with any questions regarding your account. Keep up the excellent work, and thank you for choosing Freedom Debt Relief!
Reviewed July 13, 2021
Pleased so far with the conversation I have had. I am new in this. Just getting started. So far so good. Had to add on 3 bills. They didn’t have me down for waiting to hear from FDR on was those 3 bills got added on. Been about a week since I faxed them to Freedom Debt Relief.
Thank you for sharing your feedback, Herbert. We are thrilled to accompany the journey. Feel free to contact our Client Services team anytime with questions or concerns regarding your account. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed July 13, 2021
They really help me when I had nowhere to turn. I would recommend the services Freedom Debt Relief has to help individuals like myself (over 65 years old). Thank you so very much, best part is the money they saved me.
Hearing that our service has provided you with peace of mind is beyond rewarding! Thank you, Kathleen, for sharing with us. Our top goal is to make sure we support our clients every step toward a debt-free future. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 13, 2021
The people that I've talked to have helped me very, very much. They explained things to me and what I still owe and when it's gonna end. They're always there for me when I call to ask a question. I've been very satisfied.
Making sure our clients feel well-supported remains our number one focus, Kretta. We appreciate you for recognizing our efforts! It's an honor to be your solution to financial relief. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed July 12, 2021
If you need help reducing and eliminating your debt, Freedom Debt Relief is exactly what you need. They will help shrink your debt and pay it off much sooner. They do so much for you and in a professional manner making it easier and faster for you that you will be amazed. They are the solution to your debt problems.
Hello, Ivy! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2021
The program was easy. There was no problem when calling about anything all your questions would be answered. I would do it all over again if I had to. Recommend a friend I would say yes to anyone. Thank you Freedom Debt Relief, well done.
Vickey, we appreciate you taking the time to leave us a review! We're elated to be able to assist you throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed July 12, 2021
Very helpful, mostly when I have no knowledge with a computer, I was able to video chat and do my notary with Kathy, it was easy as she explained the whole process very patiently, very kind, as everyone at Freedom are..
Teresa, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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