Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Oct. 1, 2021
I’ve had them for 48 months, and they helped me. I was satisfied. I should be all done within the next two months.
Darlene, thank you for taking the time to review your experience! Your hard work and commitment to the program is really paying off, we look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2021
I appreciate you for helping me out at a time of need. I for sure recommend you. Thanks for being there when I was in need of help. I like this program. I will let all my family and friends know about Debt Freedom.
Jo, thank you for taking the time to review your experience! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 1, 2021
Great company. Would recommend them to anyone. Cleared my debt in no time. Were easy to deal with great customer service. Always would call me back, send emails when needed information. They were always on top of my case. I tell everyone about your company.
Robert, thank you for taking the time to leave a review about your experience and your recommendation! Our team takes pride in providing world-class customer service to our clients. Thank you again for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2021
Was a great experience, awesome customer service, helped dig me out of a deep hole. The website and Customer Dashboard are so easily designed, it made it easy to follow what was happening, current payments, and what was coming next.
Cody, thank you for taking the time to leave a review! We are very pleased to hear that you had a great experience with your Client Dashboard, we take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2021
I have talked to different people and got very different answers. I put in a complaint but also asked questions to verify information. My questions were dismissed. I am trying to pay off my debt early which I thought was the goal and I’m being punished. I would not recommend this company to anyone.
Hi Stacie, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 1, 2021
I am really pleased with my credit score and it gets better every month. If it hadn't been for Freedom Debt Relief I was doomed for very bad failure. My husband 8s even happy with everything. I am in my 60s. You are never too old to get yourself in a financial mess but now I am in great shape thanks to Freedom.
Brenda we appreciate you taking the time to review your experience with us! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 1, 2021
Everything was taken care of very professionally and fast. I have had no problems so far. Thanks for all the help and peace of mind you have given me. I would recommend Freedom Debt Relief to anyone that needs financial help.
Anita, thank you for taking the time to review your program and for your recommendation! You can count on us to be right by your side every step of the way, we look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2021
I made the best choice in choosing this program. I recommend anyone who is having financial issues to look into this program. You will get the help you need and any questions will be answered accurately and professionally. Thank you Freedom.
Hello Roel, thank you for reviewing your experience. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2021
Love this company. We have made excellent progress rebuilding our credit. Everyone is very polite and helpful. Definitely recommend the program to help rebuild credit. Easy payment plans and will advise on best courses of action. Quickly contacts once an agreement for resolution comes in.
Hello Sandra, thank you for reviewing your experience with us and for your recommendation! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free, well always be right by your side! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 30, 2021
I faxed documents to your legal partner two weeks ago and haven't heard a word from anybody. I need help and you are not helping. Please help me before it's too late. I have to appear in court on October 14th. Where are you?
We never intended to disappoint you, Russell. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 30, 2021
We are very happy with Freedom Debt. Whenever we have needed them to answer questions, even if repeatedly asked, they answered and comforted us. They were able to do the best they could with lowering the actual debt and saved us thousands.
Jose, thank you for reviewing your experience with us. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision and we also understand the hesitation that comes with making this decision which is why we have our customer service team available 7 days a week, to answer any questions that you may come across at any point during this process! Thank you for trusting us and partnering with us to achieve your goals towards a brighter financial future! Thank you again for choosing Freedom Debt Relief!
Reviewed Sept. 30, 2021
I liked how they answered my questions. They weren't pushy.
Terrific feedback, Judy! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 29, 2021
Updated on 01/14/2023: FDR was a godsend for us. Seriously, we got in way over our heads to the tune of $170,000 in debt. I had been dying and there was no cure so we both just decided to do my bucket list and forget everything else. Well, that was fine until we came back to reality in 2017; I was still alive, they had new drugs for my illness and without our children, we would have been homeless. So, we pulled out act together, signed on with FDR and bit the bullet and started paying down our debts. It wasn't easy, but we still paid them off with the help of shrewd negotiation by FDR six months before we had expected. We are now debt free and doing very well.
I found a doctor in San Francisco, Dr. Chanda **, who treated me and finally cured me of my disease and now we are back on the Central Coast enjoying our life and looking forward to my husband's retirement in six more months. Truly, from the bottom of my heart, Freedom Debt Relief, thank you for having this program and talking so realistically to us about it. I will be forever grateful as will my husband, Don.
Original Review: These guys actually do what they say. Hard to believe in this Internet culture of "buyer beware", but we have been working with FDR for three years now and have gotten our debts cut almost in half. We can actually see the light at the end of the tunnel at this point. Thanks for all your help.
Donald, we appreciate the feedback and we want to thank you for taking the time to review your experience with us! We look forward to continue working with you to achieve your goals towards a brighter financial Future! Thank you again for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2021
So far it's been good. Just starting to get calls from the creditors. It's not easy for me. I'm just hoping that the payoffs going to be worth it! I don't do good with pressure. I glad they are there for me.
Hi Louis, thank you for the feedback we really appreciate you taking the time to review your experience so far! Although overwhelming, it is very normal to receive creditor calls especially early on in the program. You can visit your Client Dashboard to discover resources like videos, articles, and even a helpful tip sheet, to help guide and support you through these tough creditor calls. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account or need further guidance.
Reviewed Sept. 29, 2021
I received a summons over the week-end and was wondering if it would be okay to mail it to you, instead of over the computer. The first person I talked to wasn't any help at all. So I called back a little while later. The second person I talked to was very informative. I explained I wasn't computer savvy. She told me, no problem I could mail it in. She was very friendly and helpful. First person maybe 2 stars, 2nd person 5 star rating. Again she understood my problem, and was able to help me out. She is an excellent employee.
Chris, thank you for taking the time to review your experience. We do apologize for the need to call back, but are glad to hear things turned around for you during that second call. We strive to provide excellent customer service, please call us at 800-655-6303 if you need any further assistance. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 29, 2021
It was a good experience and with very good results that I am satisfied because they helped me to get out of that problem that Yeni with my credit cards and now I feel calm and free of debts and thanks to Freedom and all your team for helping me to get out of that problem and I recommend them to all people who have problems with their credit cards to get out of that problem.
Mr. Aurelio thank you for taking the time to review our program and your experience. We appreciate your recommendation and are very happy to hear that you are happy with your savings and the result of your program! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 29, 2021
I had sent an email 2x with no response regarding my account and a non settlement of BMG in sight. BMG has reached out to me via letter offering a 30% off settlement. My balance has gone up substantially since I enrolled with you due to non payment. My husband was able to discuss the account with and we made some changes. My monthly deposit was lowered since I have $5,000 in my dedicated account.
We never intended to disappoint you, Cole. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 29, 2021
Great communication. Am always informed of progress by email or cell phone. Also, can call and actually speak to someone (not a voice mail) which is a nice change from other companies that have automated machines. That is my response.
Thank you, Catherine, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 29, 2021
Every time I called Freedom Debt Relief, whether it was to change my payment date or anything that I ever called about, they were always very helpful and nice. I also got a lot of reminders to check the dashboard so they made sure I knew what was going on. When they get a settlement offer, they email you and text you. Because if you don't always check your email, you might miss it. So, I appreciated that.
Thank you, Keri, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 28, 2021
Don't wait. Call them. They should be able to help anyone out. I have no complaints. The hardest part is the process of working with a creditor to agree to an amount. Once that is done. It's a pretty smooth process.
Daryl, we appreciate the recommendation and the time you took to leave a review! We’re pleased to hear that you are happy with your savings! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 28, 2021
I called to update our bank info and the person I talked with was very friendly and helpful. Freedom Debt Relief has settled most of my cases. Very Happy with them. I would recommend them to anyone. It takes a lot of pressure off a person and keeps a person sane.
Linda, we appreciate the great feedback. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt and your stress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 28, 2021
I have always been pleased with my conversations with Freedom Debt Relief people. They are always courteous, attentive and patient. They are help me understand my situation and answer my questions. I would like to say that I was very disappointed NLLG. I don't think they represented me well. They were on the side of the lenders. Just took my money and did not resolve many issues!
James we appreciate your feedback about NLLG and about your experience with our customer service team. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free, if you would like to further address the outcome of your legal settlement please feel free to reach out to our customer service team at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 28, 2021
Dependable. Quick. Always available for questions, and with answers for your questions. There are several branches of Freedom Debt Relief to help resolve your debt as well as legal problems. The Legal Branch is very helpful, and I recommend signing up for their services when you apply for help with Freedom Debt Relief.
Thank you, Benny, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. . Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 28, 2021
I was told from the start not to make anymore payments so they could negotiate a amount. Because of that I had a lot of late payment fees and know I have to pay the full amount, about 2000 more than the card amount started at.
We appreciate you voicing your concerns regarding the program, Allan. Being enrolled with Freedom Debt Relief will negatively impact credit since the client is voluntarily agreeing to stop making payments to their creditors. If a client continues making these payments, then their creditors will have no reason to negotiate with us and reduce what they owe. This also impacts the credibility of stating the client is going through hardship if the creditor can clearly see on a Credit Report that the client is still able to make payments each month. We need to wait for their monthly deposits to build up in order to have enough funds to settle their accounts. Strategically, however, this could be a good thing! The more and more the client's accounts go past due, creditors become more and more willing to accept a lower percentage of what is owed. Remember our clients are carrying a credit card balance from month to month, interest is charged on a daily basis, and it affects both the existing balance and any new purchases that post to their account. The interest you’re charged one day also becomes part of the balance accruing interest the next. In other words, credit card interest compounds daily. Even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 28, 2021
I am happy as it's taking a load off me taking care of all my credit card debt and paying it off. Not too much longer to go. I thought it could never be done but Freedom Relief has really done it for me and helped to accomplish my problems.
Hi Dolores, thank you for taking the time to leave a review about your experience. Our goal is to help you with your goals towards a brighter financial future by becoming debt free, but also to make things simple to reduce your stress. We are here for you every step of the way, please contact our customer service team if you have any questions regarding your program. Thank you again for choosing Freedom Debt Relief!
Reviewed Sept. 28, 2021
Paying FDR was almost harder/worse than paying the minimum on each of my cards. Since there's no wiggle room with the monthly payment, they almost made me consider bankruptcy. In the end, they did what they said they would, negotiated my accounts. But then they also charge so many fees; was it worth it? Not sure. I'd try other avenues before FDR if I could go back.
We appreciate you sharing with us today, Lacie. would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Reviewed Sept. 28, 2021
Updated on 10/16/2022: It's been working out great so far and they work with me in every way. They knocked my deck down a lot, which I would not have been able to do.
Original review: Freedom Debt Relief helped me out when I was drowning in debt. Slowly I’m making it above water. I would definitely recommend FDR to anyone who needs help. They care about their customers and don’t lose you in the system. They’re always there for support.
Evamarie, thank you for your excellent feedback! We’re elated to be able to assist you along your debt-free journey. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything at all! Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 28, 2021
My Experience has been very educational and finally debt free... The educational was to learn to budget and stick with the budget.. Debt free is something I always wanted but when CC was needed for Health Insurance then it became a problem.
Thank you Connie for taking the time to review our program and your experience. It is our goal to help our client become debt free and remain that way. We are very happy to hear that our program has influenced your financial future. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 28, 2021
Being widowed unexpectedly, faced with debt a single retirement income could not handle, I sought help from Freedom Debt Relief. I researched several such programs and chose Freedom based on that research. Although not particularly fun, the process has been easy and accomplished exactly what was promised. I can see the light at the end of the tunnel very clearly now, and am slowly rebuilding my credit-worthiness.
Hello Richard, we would like to extend our most sincere condolences to you. We are glad to hear that our program has been able to fit your needs and alleviate any stress you were facing while dealing with your debts and your creditors. Thank you very much for taking the time to leave a review and for choosing Freedom Debt Relief to assist you with your road to a brighter financial future.
Reviewed Sept. 28, 2021
Freedom Debt Relief has help me to resolve my debt issues, all my accounts have settled. Now all I have to do is keep up my program payments and they take care of everything for you. I am so thankful for finding this program. I was at the end of my rope and they jump in and handled everything for me.
Kim, thank you for your great feedback, we really appreciate it! It is our goal provide exceptional service and to help reduce your stress when handling your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 28, 2021
Freedom Debt Relief not only helped me get my debt under control. They helped me get a fresh start! The staff has been nothing but helpful from the first phone call to every step along the way. The journey is painless! Don't be afraid to take it!
Dawn, thank you very much for taking the time to review your experience. We are very happy to hear that our program has successfully led you towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 28, 2021
This program is amazing, they really exceeded my expectations, they take care of everything, just an amazing experience so far, I have absolutely no complaints, I absolutely recommend this program to those struggling with debt. I can finally have peace of mind and move on with my life.
Ms. Graciela, thank you for taking the time to review your experience and for recommending our program. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Sept. 28, 2021
The person from Freedom Debt Relief that I talked to was very nice and she explained the situation to me. I understood it, but at the same time, I was frustrated because when I first signed into the program, they told me that I would be graduating in four years and now it turns out to be five years. I will be paying 21 out of the 30 with some change that I owe, so $10,000 of savings sounds good. But it turned out to be it's not going to be that way. I’m just going to be saving $3,000 which I'm not too happy with.
We appreciate you voicing your concerns regarding our program, Jose. Usually our clients are in the program from 24-48 months but that time frame is always estimated only because we are never sure how low the creditor will be willing to settle until we are able to negotiate. Remember our clients are carrying a credit card balance from month to month, interest is charged on a daily basis, and it affects both the existing balance and any new purchases that post to their account. The interest you’re charged one day also becomes part of the balance accruing interest the next. In other words, credit card interest compounds daily. Even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 27, 2021
My husband and I wanted to get out of debt. But how can we, when we are living pay check to pay check. We searched and searched until we found Freedom Debt Relief. It is really a relief. The monthly deposit needed to pay off the debts is easy in the pocket. We were able to save some from our monthly income. Only 2 accounts are waiting for settlement. Around 4 or 5 were fully paid. Others are more than halfway to be fully paid.
Congratulations, Ms. M, on the progress you've made! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 27, 2021
I needed to make an adjustment to my dedicated account. Joseph in Client Services talked me through the whole process, including what might happen with the change. He was very professional and courteous, and took care of me in a timely matter!
We appreciate you taking the time to leave us a review, Robert. Our team takes pride in providing world-class customer service to our clients and in making our clients feel supported throughout the process. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you need anything. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 27, 2021
My experience has been pleasant. The associates have been very helpful. I have talked to another about the service I received and how effective going through this program has been. Information we were given was accurate and you all did what you said you would for us and we are very appreciative! Thank you!
Ms. Jeannette we appreciate the great review. Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 27, 2021
Freedom was very accurate. Their reps stayed on the phone and explained the whole thing to me. They did a very good job at that. But, FDR's monthly rate gets to be a little bit high. Also, it's taking a while for them to get with the creditor people and settle the amount that I would owe them.
Nancy, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients. We ask you to consider the following when it comes to our settlement fees. Our program payments are often much lower than the required monthly minimum from creditors, offering clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee. The good news is if you can afford the monthly deposit, our fees are already included! In addition, we need to wait for the monthly deposits to build up in order to have enough funds to settle your accounts. Strategically, however, this could be a good thing! The more and more the client's accounts go past due, creditors become more and more willing to accept a lower percentage of what is owed. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2021
Great customer service, very understanding and empathetic. Listens to your concerns and providing the best way to handle your situation. Makes you feel like you're not alone. They make you feel calm and let you know that they will be right there with you all the way to the end.
Thank you Connie, for taking the time to leave us a review! We'll always have your back and look forward to your brighter financial future! Thank you once again for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2021
The lady who helped me over the phone was awesome! Very polite and knowledgeable. She has all the info on how to help me. She’s also caring and compassionate in the sense that I was a bit overwhelmed, but she reminded me that you guys are behind me, thus I shouldn’t really worry. Thank you!
Hi Alfrenda, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We are committed to providing customer satisfaction and you have our full attention 7 days a week. Please reach out to our Customer Service team at (800) 655-6303 or visit your dashboard at www.fdrclient.com for further assistance when needed!
Reviewed Sept. 26, 2021
Very pleased with the response that I received. Every time that I call the person that I speak to has the right response and knows how to answer my questions. I am very please that I choose Freedom Debt Relief.
Ms. Iliana, we appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process and in providing excellent customer service. Thank you again for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2021
I called Friday afternoon around 2:30 and was told to fax the summons I had just received to the legal department. I was told an email would be sent. It was not. I then went online and found the upload documents and uploaded the documents.
We never intended to disappoint you, Cecilia. Our goal is to support our clients' every step. You can always upload any documents via your Client Dashboard fdrclient.com, send them on over to our support team support@freedomdebtrelief.com, or fax them into us at (866) 759-8947. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 26, 2021
And turn over my acct to collection. Discovery wanted me to sign an IRS form 4506-C which I understand from reading it is that they want my tax records for the last 2 years. I felt Representative was a little blasé and could not help with IRS form. Not what I expected. I signed the form, felt I had no choice. Upsetting if this is what I can expect from your company: Blasé and Unknown.
We never intended to disappoint you, Robert. Our goal is to support our clients' every step. It is very common for creditors to sell the client's account to a debt collector or collection agency. This does not mean we stop negotiating! In addition, in some cases, clients may be required to pay taxes on their forgiven debt, but it is possible to avoid declaring the forgiven debt if a person meets the IRS's definition of liabilities exceeding assets at the time of settlement. Note: FDR is not a tax consultant, so please contact your tax advisor if you have further questions. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 26, 2021
I’m pleased with services I have received. Good information from real people. I know within 3 years I will be debt free and can live life. Without Freedom I would be paying high interest rates more than my income. No light at end of tunnel. I can breathe knowing I'm on right track.
It is rewarding to hear such great feedback about our Client Services team, Shamella. We will continue to assist you and strive to help you save money and time. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 26, 2021
Lack of offsetting employment. Very helpful person with Freedom. Thank you! Also very personable. Yes, I would definitely recommend a friend to this site. It is a relief to know there are options besides filing Chapter 7 or 11. The availability of helpers at all times makes this site awesome.
Thank you for taking the time to share with us, Sharyn. We are here to serve our clients and provide them with quality customer care. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 26, 2021
Freedom Debt Relief has so far, been good. Their reps made me feel comfortable with their knowledge and the answers they had for the questions that I asked. I only had one thing that I had to do. I ended up having to do one of the debts myself because of the misunderstanding between me and the person I was talking to on the phone. So, it went outside of FDR's thing. Other than that, everything was done pretty well. I got everything they said I’d get through the mail. Everything’s hooked up with them that I needed to do on my part. So they were very helpful in getting that setup. Any questions I have, I can call at any time. If anybody answers and they’re friendly, that’s why I’m here.
Freedom has cut down half of what everybody was asking for. Even being with my bank for 15 years, they didn't even offer me what Freedom did. What they offered was double and I couldn't afford that anymore. Make a call to Freedom, get information and then decide. Ever since I did, I'm not stressed out.
Lealani, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 25, 2021
My family and kids really happy and so happy. Thank you Freedom Debt Relief for helping us and our family. We are working last 3 - 4 years and we were in credit card debt and couldn’t pay off the payments but thank you debt relief for helping us.
We appreciate you sharing with us today, Abdus. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 25, 2021
The program was easy to use and helped me resolve my problems. Every time I called in there was someone who really cared for my situation. When all is said and done and I want to take a few minutes to thank you for all of your time.
We really appreciate your comments in regards to your experience, Gary. We are thrilled to serve you and look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 25, 2021
Everyone has been so helpful and explained things so well. I had put this off for so long due to being afraid of talking to the agency. I regret not doing this sooner. You all are so helpful. Thank you!!
Rita, we are over the moon to receive such stunning feedback! Thank you for the kind review. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 25, 2021
Very good service and very helpful explaining program and how it works. I am getting close to graduating would recommend this program to anyone in need of financial assistance. The staff have been very considering of my financial situation.
We really appreciate your comments in regards to your debt relief program, Larry. We learn your situation and come up with a solution to help succeed in your financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 25, 2021
Freedom Debt Relief is taking care of me. They started showing me how to pay them every month, and they're taking care of the credit cards. I just make my payments every two weeks. The only thing that irritated me was the time that's supposed to be done with the program. It ended up being a whole another year because of their negotiations. It was supposed to be done at the end of this year, and now it’s next year.
Terrific feedback, Stacey! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 24, 2021
Updated on 4/3/2023: I am so grateful for FDR! I was having trouble with my credit and it has gotten so much better after starting the program, and I have so much less stress about my credit. I tell everyone I know about this program in hopes that it can help them also.
Original review: I contacted Freedom Debt Relief when I was at the end of my rope trying to manage my debt and never seeing my credit score go up. The customer service has been great with setting up a plan for me and helping me out. I would recommend them to everyone!!
Thank you for your thoughtful review, Catherine. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Sept. 24, 2021
Freedom Debt Relief has done a lot for me. They are getting me out of debt. Right at the time in 2016 when I had to stop working due to a disability. It has taken a few years but I'm almost completely out of debt. Oh, what a relief!
It is rewarding to hear such great feedback about our Client Services team, Tina. We are here every step of the way. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2021
Yes I would recommend FDR. If it weren’t for you I would still be accruing interest and struggling to pay off my credit cards. I started off with a high debt. It has been a struggle but I am getting there and never intend to get in debt again.
It is rewarding to hear such great feedback about our Client Services team, Melissa. We will continue to serve you and be part of your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 24, 2021
Settlement fees high. Term is never 48 months as stated in the beginning. % debt reduction is also not accurate as promised upon starting the program. Will not recommend FDR to any friends or family. Totally different from what is promised when starting program…
We never intended to disappoint you, Jose. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 24, 2021
Thank you very much for helping us to resolve our debts and putting our lives back on track. We're very happy and satisfied with your services. It's good to belong to a family. Keep up the good work. God bless.
Thank you for taking the time to share with us, Mandaleine. We are so honored to serve you and your family. Thank you for being a valued client. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2021
The entire process has been very easy and above all they erased a lot of stress from my life! They have been able to negotiate with the banks to decrease the total amount of debt owed. They keep me informed as to where I stand with balances paid and being paid monthly! Overall I certainly recommend this company.
We appreciate you sharing with us today, Ana. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2021
Taking too long for final 2 settlements. Very dissatisfied with how long it takes to finalize. Have more than enough money deposited to settle. Feel like things could be finalized - paying fees for payments & accounts could be settled in one payment each. Very frustrating.
Sember, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out shortly.
Reviewed Sept. 24, 2021
Called about charge to account closed. The representative was very helpful. Told me to contact store for help in resolving issue. She was correct. Found out what charge was and everything was okay. Charge was made by me using my debit card not credit card.
We really appreciate your comments in regards to your situation, Charleen. We are here to assist you in every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 24, 2021
This is one of the most thorough, well-organized programs I have been involved in. I highly recommend it to others. This has been a great relief in my life so I can start to concentrate on reaching financial stability. Thank you very much.
Angela, we are over the moon to receive such stunning feedback! We look forward to your future progress and we will continue to support you each step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 24, 2021
I can not even tell you how relieved that I am working with Debt Freedom. As each creditor is paid off. That is one less thing that I have to worry about. I could never have done this on my own. I am so looking forward to getting all of these items taken care of. As the saying goes...I now see the light at the end of the tunnel and I could not have done it without Debt Freedom Relief. Thank you....
We really appreciate your comments in regards to your debt relief program, Eileen. Thank you for your faith and for allowing us to serve you. We look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 24, 2021
It seemed like Freedom Debt Relief knew what was going on being AAA rated. I did a lot of research, and it sounded very good. Plus, I have a good friend that used it. Everyone that I've talked to appears to know what's going on and understands the problem. If I had a question, they’d answer. They were very professional. They really are doing a good job. They came back to me with an offer, which I was very happy with.
Robert, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2021
Nice agents....easy to get started. Helpful in settling debt. Too many emails kept me from a five star review. They do work with you when you need to change your payment date by a few days. Thank you FDR.
Thank you for your thoughtful review, Vickie. We aim to serve our clients and our purposeful in every correspondence. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 23, 2021
A few years ago our house burned down and our insurance had lapsed so we were faced with 7 consumer debts we just couldn’t manage to pay. Bankruptcy was really not an option for us. We found Freedom Debt Relief and after much consideration, we enrolled in their program. Today all of our debts are either settled and paid or settled. FDR has done a great job for us and would recommend them highly.
It is rewarding to hear such great feedback about our Client Services team, Ashby. Thank you for allowing us to serve your family in this time of need. We are thrilled to hear about your success and look forward to your future. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2021
Since I went with Freedom I finally could rest, because they were busy getting me help with my bills. Freedom has settled and I don’t have to worry about annoying calls. They are very pleasant to talk with if you have any questions.
Thank you for taking the time to share with us, Mary. Thank you for taking the first step to allowing us to serve you in your financial journey. Our aim is to help you not only save you money and time, but also provide a quality experience. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2021
Patience, guidance, keeping me up-to-date. You are in charge WHILE I'm still in control and aware of what is going on every step of the way. Therefore I'll show appreciation by RECOMMEND YOU TO OTHERS and do my best not to return.__ Thank you FDR! Gratefully yours Lyssa B.
We appreciate you sharing with us today, Lyssa. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 23, 2021
Very pleased with the service and updates. I like emails only. Easy assess to my account. They always send updates on my account. I believe I only have one more account to settle and that is Discover. Please let me know if I need to do anything else. Thank you for all your help in these settlement. Thank you Connie **
Thank you, Connie, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 23, 2021
I don't think they tried very hard to negotiate on my behalf. They negotiated a settlement that was more than my initial debt. I don't think that would take much negotiation. I think they could negotiate that in a matter of minutes.
We appreciate you voicing your concerns regarding our negotiation efforts, Ronald. Trust in knowing our negotiators will always take the first opportunity to obtain the best settlements possible. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.
Reviewed Sept. 23, 2021
The Freedom staff are very helpful, very professional and friendly, not to forget the fact that they are all very knowledgeable in every aspect of my case. I appreciate the fact that Freedom also regularly sends articles about learning how to manage finances, including taking care of one’s credit situation to avoid future financial problems. Freedom really takes care of their clients in every way. I do appreciate what Freedom does for me.
Thank you, Evelina, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 23, 2021
I am so glad I went with Freedom. They are the best company. I never get any calls from creditors which is wonderful. I would recommend them if you need to consolidate your debts. I am now at the end and can see the light at the end of the tunnel. Thank you for all you have handled for me.
Terrific feedback, Vickie. Hearing that our service has provided you with peace of mind is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 23, 2021
I found the experience worthwhile and I would - and have - recommended Freedom Debt Relief to others. Thanks for all your help. I'm finally getting out from under all the debt I had, and with the help from the loan I'm two years early.
--Edgar R
Thank you for recommending our program, Edgar! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 23, 2021
Working with FDR allowed me to make two payments each month and the amounts were less than all of my bills collectively I was trying to pay. Just relieving the stress was worth the time it took to satisfy all of my creditors.
You make some excellent points, Cathleen! Thank you for sharing your amazing feedback with us. It's always rewarding to hear clients share how they've benefited from our program. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 23, 2021
Everyone very helpful and nice. Very informative. Everyone I talked to was helpful and patient. Would recommend to a friend. Would recommend to a family member. The service was very good. Excellent people.
Thank you for recommending our program, Glenna! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 23, 2021
I did research and Freedom Debt Relief seemed to be the most reputable. When I contacted them, they really extended themselves and helped me a lot. A friend of mine is the one that told me about them. They eventually didn't need it, but they said they contacted them, and they said that it would be a good way to go. So, I did. Freedom Debt Relief sends me emails once a month on the status of everything. If I have any questions, I call, and it's resolved almost right away. They're doing a great job.
Thank you, Michael, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 22, 2021
Overall I am satisfied with the performance of Freedom Debt Relief. Real progress is being made in eliminating my debt and I am on schedule to be debt free within the original estimated time frame. They are doing a good job.
Congratulations, Harold, on the progress you've made! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 22, 2021
Always there when I needed them. My credit cards are down, also the lawyers are also great, The experience I have and I still do have with Freedom they believe. I will always recommend someone If they were in the same situation as me.
Thank you, Mildred, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 22, 2021
Canan was very helpful and took his time and was very understanding regarding my situation. He explained everything in a way that was easy to relate to! I have been telling numerous people about your company! And look forward to being debt free soon!
Thank you for recommending our program, Regina! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 22, 2021
I would definitely recommend anyone to Freedom Debt Relief. The staff has been very helpful and supportive in resolving my outstanding debts. They have been very informative and keep in contact frequently regarding any contacts with my debtors and where they are in the negotiation process.
Thank you for recommending our program, Donald! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 22, 2021
Brandon was super helpful with answering all our questions and providing next steps, 5/5 stars for him. He also helped to reset the dashboard for us to regain access. Super polite and helpful. Conversely we had to speak with HSBC after and it was the absolute worst, especially after the breeze of talking with Brandon.
Inder, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2021
It is amazing that whenever I call it seems like the person I talk to know me? Great feeling to know that they care and want to help out with suggestions and advice. I recommend FDR to anyone that is dealing with a debt issue to do business with them.
Thank you for recommending our program, Kenneth! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 22, 2021
Almost every time I called I got a different answer from the representative. The fees Freedom was charging was basically the amount they were saving me in the program. If I ever got myself into this situation again I would handle it on my own.
We are sorry to hear that you're unsatisfied with our program, Teneille. We are taking your concerns seriously, an account specialist will be reviewing your account shortly. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Sept. 22, 2021
Anytime I call a customer service rep they are professional in answer my questions immediately and I always get a correct answer. I will recommend this service to family and friends. Great service and quick resolutions. Email and texts are fast. Efficient.
John, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2021
Freedom has been so great from the very beginning, I had about 15000 dollars of debt and Freedom really made it easy and comfortable to get my debt paid down. It’s been such a relief to have this help from them!!!!
You make some excellent points, Susan! Thank you for sharing your amazing feedback with us. It's always rewarding to hear clients share how they've benefited from our program. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 22, 2021
The service gets the job done. I am surprised though with how much their fees are. Once a debt is settled for a percentage, it seems as though the fee that is assessed by FDR brings it up a big notch. In other words, what you thought when they settle a debt for 60 or 70%, ends up being more like 65 or 75% once they tack on their fees. I was quite surprised almost to the point that I felt if I had the time, I could have negotiated a better deal. On the other hand, those debts that they settle for 50% or under, make it worth it.
We appreciate you voicing your concerns regarding our settlement fees, William. Remember our clients are carrying a credit card balance from month to month, interest is charged on a daily basis, and it affects both the existing balance and any new purchases that post to their account. The interest you’re charged one day also becomes part of the balance accruing interest the next. In other words, credit card interest compounds daily. Even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 22, 2021
I could not be happier with this company! They’re always there to answer any questions or concerns, and I have always gotten quick and efficient notifications on my progress. Always receive both an email and text message if they need information on a settlement, or just to remind me to review my client dashboard.
Terrific feedback, Kathy! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 22, 2021
My father Richard ** is the FDR customer, and has asked me to assist him as he does not use the computer or cell phone any longer. We both have been very please with how FDR has handled Dad's account. We may be getting close to finishing clearing up all the debts Dad had only a few years ago. In fact, the last negotiation was completed just a week or so ago.
The process takes some time, but could have gone a little faster if Dad could have afforded a bigger monthly contribution. But, we can see the finish line now, and it will be nice for him to know that his debt has been settled and repaid. We both appreciate FDR and their care for their clients. Every time we had questions or concerns they were just a call away. Our sincere thanks go out the whole team.
Thank you, Richard, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 22, 2021
I've been working on the Freedom Debt Relief program for a few years, and now I’m on the last account. Working with them was a better way to go because I was paying off the debt even though it would take me a while.
Congratulations, Rose, on the progress you've made! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 21, 2021
Freedom Debt Relief is a lifesaver!!! I've learned to buy with cash only! Only what I need not just want. With this terrible worldwide calamity in 2020 and beyond, Freedom Debt Relief let me make payments I could afford each month. The customer reps were so sweet and helpful. There were a few months I could not afford to make a payment! I just called and let them know!!!! What a great feeling!!!! Thank you for all you have done to help us!
Congratulations, Piedad, on the progress you've made! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 21, 2021
How do I begin with this umm? First of all I wanted to thank Cory ** for being an amazing representatives. He's helpful and patience with me and he listen well on what you need help with. Let's not forget the rest of the team. They're all very helpful and kind so if you are looking to get your credit in check please call Freedom Debt Relief.
Hello, Cristy! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2021
The people are great. They are very understanding and easy to work with when a problem arises. I would recommend Freedom to everyone who needs help with financial problems. I am very happy and would not have been able to handle on my own.
Thank you for recommending our program, Sena! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 21, 2021
FDR has helped me so much regain my credit status which I thought was so impossible earlier on. I am so thankful for them! They are also very helpful when I had questions or needed to change a payment on r anything. Such a great company!!
Terrific feedback, Marcy! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 21, 2021
I have nothing but good things to say about Freedom Debt Relief. They have helped me from the very start of my program. They have always answered all my questions as best that they could. I started with 7 debts and now I only have 1 more left to settle. Keep up the good work Freedom. I really am glad I chose your company to settle my debts. Thank you. William
William, we appreciate you taking the time to leave us a review! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 21, 2021
My experience has been great thanks to FDR, I would recommend their service to anyone that needs their help. They have done everything they said they would do, to help me gain a debt free life! Thank you again FDR !!
Thank you for recommending our program, Donnie! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 21, 2021
My husband and I enrolled in Freedom Debt May 2018. We had about 111K in debt from our years of having two mortgage payments. We were hit by the economy crash of 2007, and by divorce, before we met and got married in 2013. Both of us had a lot of debt, from trying to pay two mortgages and paying off our debt from previous relationships. We were overwhelmed.
We ended up contacting Freedom Debt and enrolled in the program. We had a total of 14 debts to resolve and we were up to our eyeballs in stress, only making minimum payments, and never making a dent in our payoff amounts. Freedom debt discussed our options. We started off paying what we could. We started off paying how much we would pay for minimums for all 14 debts. We kept this up and with the help of Freedom, We were able to pay the first debt off immediately.
Freedom were able to negotiate settlements that range from 40% settlement to 80% settlement. When we had a legal case raised against one of our debts, Freedom Debt works in partnership with NLLG, Inc to help with court settlements. We were Extremely grateful for this service to keep us from having to go to court.
Our anticipated graduation timeframe, if we kept payments the same over the years was December 2024. We were able to graduate by August 2021 because we paid extra when we could, we increased our biweekly payments when we could, and we made sure paying off our debt was our main focus.
Here are my take-aways from this program.
1. Step into Payments that you can manage. Do not break your family finances trying to hurry the process. Pay what you can and if you graduate longer, you graduate longer.
2. Take advantage of the NLLG, Inc. Representation. They know how to settle things when the courts step in. ALWAYS follow their directions and the MOMENT you get a certified mail with a court document, open the door, sign for the document and call Freedom Debt IMMEDIATELY. If you do not, it can be difficult for them to assist. The moment you receive something court related, engage Freedom Debt.
3. Watch the videos that Freedom Debt gives. They tell you how to speak to your debtors. Avoiding phone calls does not make things better. Take the call, and follow the script.
4. Get used to the fact that there will be an influx of calls once you stop payments. This has to happen for Freedom Debt to Help. When you communicate using the scripts in the videos and stay to the script, things become much easier and the stress becomes less.
5. Do not skip your payments to Freedom Debt. Skipping payments can run the risk for payment schedules to be missed. Set yourself up for realistic payments. Don't over pay thinking you have this and then when an emergency hits, you are stuck.
6. When in doubt, call and speak with someone at Freedom Debt. They are there for you. You pay your monthly fees to use their service and they will help! We had a ton of debt. We were embarrassed, but once we get over the embarrassment, and we work the process, it is satisfying to be debt free.
WE CANNOT THANK FREEDOM DEBT and NLLG, Inc. ENOUGH for everything they did for us!!!
Thank you, Erin, for going into detail and sharing that with us today! It's always great to hear clients share how pleased they are with our service efforts. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 21, 2021
I entered into an agreement with Freedom Debt Relief thinking it would help resolve my debt. In one way it did, but in another it fell far short. They have negotiated settlements with my creditors (3), having already settled two with the last in process. However, when you add up the total I will have paid, it will actually exceed the amount I owed. I realize FDR has to charge fees to offer their services, but looking back on the process it seems the fees are rather exorbitant. Therefore my rating of three stars.
We never intended to disappoint you, Steve. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 21, 2021
At first I was a little scared about the program when I first joined up. Now I’m so glad I went through Freedom Debt Relief. They’re so great at their job and really help you resolve debts fast. Thank you to all that helped me out. I will definitely recommend this service to anyone.
Thank you for recommending our program, Jeffrey! It's always rewarding to hear clients share how they've benefited from our program. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 21, 2021
Call FDR on Saturday due to an unexpected bill...I wish I can remember the Representative name. He was amazing. I was able to switch my ACH payment. Thank you so much. Without this company I would have to file bankruptcy.
Rene, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 21, 2021
I got scammed by someone online. I was freaking out and desperate. I was looking online and before I know it, somebody called me from Freedom Debt Relief where I had looked online. They scanned me and they took my information. It all sounded really good. Without taking time to really do any research on it, I went for it because of the way it was laid out, I thought I can handle this and this is reasonable. I can't make monthly payments on my own without help because it was all too much for me. So, that day, I bought it. I was fine with everything until I realized it was taking way too long to get any progress from paying off one debt to the next. In that process, I was never really good at searching their website. It's easy to find things, but I just didn't know where I needed to double-click or how to find information.
I was calling to find out something. When I looked at my website, I found the page of the history of my payments. It had a monthly deduction for the lawyer fee that I said cancel to, on the day I signed up. Sean was the salesman who called me. I said, "I don't want the insurance." He said, "You don't have to have it," I said, "I don't want it." I wasn't being charged that extra $12 off of my principal. At least that's what I thought until I saw this page where, when I canceled that, it never got canceled. When I realized that, I threw a fit because I was already in the fear zone of, "You're gonna make me pay on this for another year." I agreed to 48 payments for them to settle my debt and get rid of me. But now, it was going into 60 payments and I was freaking out big time.
I don't know how long it took me to prove that I was innocent. Because I was guilty until somebody went and listened to that phone recording of when I canceled it, which took at least two weeks and several people that I screamed at. Finally, they said, "You're right, you did cancel it. It didn't get canceled." And they gave me the money back. I let that sit in my account, and then I made an extra $250 payment so I could get caught up and get one debt gone, and the next one being taken care of. With this last month, I have $8 and some cents in my designated account.
They're like everybody else who is in the money market business. They don't care. They're gonna make money on you no matter what. I took care of this debt that they were screwing up, this insurance payment. Now, I'm down to square one and I have two debts left to settle. With the way it looks, I'm going to be paying more than the 48 payments because they have to get paid. When I agreed to sign up, I wasn't thinking of, "How do you guys get paid?" Because that should have been all figured out in the bottom line of what he told me and it wasn't. He didn't describe how the payments were going to work and how I was going to get paid because I wasn't asking him a ton of questions. I had this amount of debt, he told me they would take this many payments to pay it off, and I said, "Okay." I know that there was a gray area there, but it should get done sooner than that. Sean was not helpful at all.
Another time, when I was trying to settle that late stuff, the $12 fee that was going the wrong way for the attorney fee. I kept calling it that and they told me there's no attorney fee. But whatever the correct words are, I talked to one of the representatives quite intensely and shared a lot of stuff with her. When I went to find her to call her back, I couldn't get ahold of her at first. When I finally did, truly, in my heart, it was not the same person I talked to, it was somebody who was being an imposter and lying to me because she couldn't remember what we talked about, and then said, "I talk to so many people." She never remembered me.
They would not let me talk to a supervisor, because I was demanding talking to somebody in authority. They said, "No, you're gonna get the expedite department." But that wasn't a manager, that was just another name for somebody in customer service as far as I'm concerned. I'm also afraid to make extra payments because they're just going to use that money and I don't trust anything about them at this point. I'm stuck.
We never intended to disappoint you, Josephine. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 20, 2021
I was in a very difficult situation financially, FDR has been extremely helpful and answered all my questions. They have put me on a path to financial freedom. It’s going to take some time, but in the end I will be out of the financial hole I’ve found myself in.
Terrific feedback, David. It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 20, 2021
I am so grateful and satisfied with the assistance I get from every associates I talked to. Everybody is considerate with my situation. I am also pleased that I am updated on my status by e-mail and through my Client Dashboard.
Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Frederick! It's great to hear we successfully have resolved the questions you've had through our online presence. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 20, 2021
I had a great experience until the end when there was a hiccup but got corrected and I am now this month debt free! I can now be retired and not have that huge debt hanging over me! Thank you all for helping me get here!
Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Paula! It's great to hear we successfully resolved the concerns you had. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 20, 2021
I am very satisfied with my experience with Freedom Dept Relief. They were friendly and courteous each time I called. I am looking forward to being Debt free. Thank you Freedom Debt Relief. I would definitely recommend you to a friend.
Amazing feedback, Mildred! Thank you for sharing your amazing feedback with us. It's always rewarding to hear clients share how they've benefited from our program. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 20, 2021
I would rate my overall experience with the program as good. Like everything else it has had its up and down moments, and has been a learning experience. I don’t have anything else to share, probably best I don’t do these kind of ratings. Thank you!
Terrific feedback, Antonio! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 20, 2021
Subject was always resolved when I called.. I'm happy that my debt is almost coming to its completion. Freedom Debt is a way to help those who unfortunately get into debt and can't resolve it on their own.. Great professional and compassionate staff..
Visa, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2021
So far happy with the program. But have not been in it long enough to see results. Everyone has been very helpful and knowledgeable about debt. I’m looking forward to the day I am debt free. We just had a Hurricane blow off part of the roof and had to finance the deductible. But when this is all over I do not ever want to spend money on credit unwisely. I have definitely learned a lot.
Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Ann! Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 19, 2021
Who I was working with was Vanessa. Very helpful. She help me understand the program. Overall very nice. I have my appointment over the phone Monday to go over everything. I can’t wait until I get the program going and my payment I paid one. So fun. They made it very easy and understanding so far!!
Thank you, Vicki, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 19, 2021
Our Freedom representative was so helpful. He explained the process in great detail and answered all our questions. By the time we completed our process, we already felt such a huge weight off our shoulders. This was just the solution we were looking for. I would highly recommend Freedom to anyone looking to responsibly relieve themselves from any debt holding them back from their financial goals.
Thank you for recommending our program, Tyrone! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 19, 2021
Excellent customer service. Great assistance and peace of mind. I would recommend all my friends to Freedom debt. The relief of creditor and threat from credit card companies! And having the protection from Freedom debt team is the most stress free life.
Terrific feedback, David. Hearing that our service has provided you with peace of mind is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 19, 2021
If I knew how horrible your service was going to be, I wouldn’t use it. Getting sued because you chose not to take care of a certain debt in time… Such a ** company. I regret ever doing business with FDR.
We regret to hear you are disappointed with our service efforts, Garrick. Making sure our clients feel well-supported remains our number one focus. When reviewing your account, we see you're doing an amazing job progressing toward financial freedom. Therefore, we're concerned about how you're feeling about the program. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 19, 2021
They are friendly and very welcoming at time of stress. Follow up phone calls and emails. Makes one know there are helpful people out there despite the stress one is in. Received a welcome packet also, with all the information, communication is key to everything.
Terrific feedback, Catherine! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 19, 2021
I am so happy with this program, I wish I would have done this years ago because then I would be in a better position. My debts are being paid off and the negotiations are awesome in getting the amounts down.
Congratulations, Leonarda, on the progress you've made! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 19, 2021
I'm satisfied with Freedom Debt Relief.
Terrific feedback, Charles! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 18, 2021
If you're questioning if this option is the way to resolve your debts. You would be correct. Be prepared for low credit scores (for years), poor customer service, false promises that won’t be fulfilled. Mis-reporting of what was resolved on your Credit report (even after you’ve settled). Miscalculations on your monthly payments (my payment increased by 30 percent). No response from Executive Management when they were asked to take accountability for their employees for making promises that were never followed through on or followed up on. The possibility of being sued by your creditors. WARNING! BUYER BEWARE.
We never intended to disappoint you, Brian. Our goal is to support our clients' every step. An account specialist will be reviewing your account shortly. We will be sure to reach out to you if necessary. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 18, 2021
At one point I raised my monthly amount, but now I’ve hit a tough patch financially and needed to lower it, But now I have to call each month to adjust it. My original amount was 1200 I increased it to 2000 but I want to reduce it to 1300 and a second deposit Of 200 but you will not accommodate me.
We never intended to disappoint you, Julie. Our goal is to support our clients' every step. The reason why we were probably not able to adjust it was because since you voluntarily asked to permanently increase the monthly deposit, negotiators are now basing off the settlement arrangements from the new amount that the deposit was increased to so that you are able to graduate faster. Unfortunately, if you have settlements in place, we are not able to permanently decrease the deposit since you may lose the settlement due to there being no funds in your dedicated account. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 18, 2021
Freedom has been wonderful. They make it very easy to become debt free. They walk you through all the steps. I highly recommend them if you get into a situation with credit cards and you need help. I thank you for making this easy.
Our pleasure! Thank you, Shirley, for sharing your experiences with us. Providing our clients with the utmost level of service remains our number one focus. Always feel free to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed Sept. 18, 2021
I was very satisfied with customer service. He was very patient and was able to help me pay off some accounts. He clearly explain exactly what l needed to do. I’m still in a procedure to follow through in a couple of days to finish my transaction for a full balance payoff.
Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Christina! It's great to hear we successfully resolved the concerns you had. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 18, 2021
FDR keeps you updated on your schedule to be debt free. Information is available on dashboard. I like the option of being able to change your monthly payment and one time payments. Signing up with FDR has made my life less stressful. I wish I had known about FDR a year or two earlier.
Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Shirley! It's great to hear clients share how pleased they are with our service efforts and exceptional team . Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 18, 2021
Every time I call with a question or information the person I talk to is always so kind and helpful. They take the time to listen and are willing to answer any questions I might have. I would recommend FDR to anyone.
Sherry, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 18, 2021
FDR employees help their clients in more ways than just get out of debt. When the tyrannical government shut down U.S. businesses, making it even harder to get out of debt, Freedom Debt Relief employees allowed me to withdraw the money sitting in my account to pay rent & buy food, while giving me more time to get back on my feet when the state would not pay my PUA claim or bother to give me a due process appeal hearing. God heard my prayers and I contacted FDR for advice and they were able to help me find a way to rebudget and exist in these most uncertain times. I thank God, in Jesus's name, for Freedom Debt Relief!
Terrific feedback, Robin. Hearing that our service has provided you with peace of mind is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 18, 2021
Seems to be very credible service. I did not compare pricing, which I should have BUT, very satisfied with them. Great communication and access to my account. I can access my dashboard 24/7 AND I can speak to a CS rep until 7pm PST.
Thank you, Allyn, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 18, 2021
My experience with them has been very good. I'm very pleased. Their program has made my life a little bit easier where I owed so much.
Terrific feedback, Patricia. Hearing that our service has been pleasing for you is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 17, 2021
I'm glad to be able to get these debts resolved as soon as possible thanks to Freedom Debt Relief!! They have worked very hard with us and we appreciate everything Freedom Debt Relief has done to help us out in this situation.
Thank you, Luella, for sharing your experiences with us. Providing our clients with the utmost level of service remains our number one focus. Always feel free to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed Sept. 17, 2021
Cory is a great representative of your company. He is not only super professional, but after a few minutes makes me feel like family. His explanation of the program was super and showed me how it could help our family.
Terry, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 17, 2021
I'm very satisfied the way FDR works with me, keeping me updated with the progress I'm making on my accounts, and recommendations on my settlements. I would recommend them to family and friends. Their customer service is very helpful to try and resolve any issues I might have, and I get to manage my account online, which is a big plus.
Thank you for recommending our program, Vilma! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 17, 2021
Love the program and the communication! Feel at ease knowing I use them! The fees are quite high at times and it’s almost as if you pay the whole bill with these fees! This should be explained more at the start.
We appreciate your understanding and patience, Brittney! Thank you for sharing your amazing feedback with us. It's always rewarding to hear clients share how they've benefited from our program. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 17, 2021
I was in bad shape but they formulated a plan, I stayed on the path and in a moment the winters passed by and here I stand with a better mindset and better decision-maker with regards to financial transactions.
We are so glad to hear that, Fabian! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 17, 2021
FDR managed 5 credit cards with a reduction in payments of about 40% less than owed. I am "debt free" which has not happened in over 65 years. Thank you for your very professional manner in handling these problems. Your tracking of progress and updates were timely and very helpful. The ability to keep the credit card companies from calling was great. These calls essentially were from debt collectors that the credit card companies turned the debt over to.
Terrific feedback, Leo. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 17, 2021
We have been very pleased with the service and help given so far. The customer service personnel have been very helpful and professional. Looking forward to completing our term with you. Keep up the good work. Thank you. Elden and Nancy
Our pleasure! Thank you, Elden and Nancy, for sharing your experiences with us. Providing our clients with the utmost level of service remains our number one focus. Always feel free to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed Sept. 17, 2021
Satisfied with your service. I love being able to call and get fast service. Everyone is very helpful and very nice to talk to. Thanks for your great customer service support. I am very satisfied with your customer service. Thank you. I would recommend this to anybody.
Thank you, Kim, for sharing your exciting feedback with us today! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 17, 2021
I am very pleased with how my debts have been negotiated and how quickly some were resolved. It’s been a pretty nonstressful process. Thank you so much for your help. I have certainly recommend friends and family to seek out your help. Thanks again.
Our pleasure! Thank you, Phyllis, for sharing your experiences with us. Providing our clients with the utmost level of service remains our number one focus. Always feel free to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed Sept. 17, 2021
You all have helped me very much with getting rid of my bills when the time was necessary in my life where it was very glimp with jobs and that and health conditions and I appreciate it and I will recommend you all when I get you all paid off. Thank you.
Thank you for recommending our program, Tammy! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 17, 2021
Jessica was perfect. She was very understanding and great to talk to and know exactly what I’m supposed to do and explained it to full knowledge and understanding. The other women I spoke to were extremely nice and informative as well! And I really like how FDR follows up WITH YOU. I haven’t seen many companies or even doctors do that anymore. It’s great!
Hello, Devan! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 17, 2021
They were really nice. They explained everything thoroughly. Any questions I had, they were always there to answer. They have been really good so far. I have almost solved all my debts and it's been wonderful.
Hello, Denirka! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 16, 2021
Never could have done it alone without the guidance of FDR and getting my life back on track and being able to do the things I could only dream of. With FDR, I'm able to retire with my wife and enjoy my grandchildren instead of being a burden to our children. Thanks FDR!
Our pleasure! Thank you, Greg, for sharing your experiences with us. Providing our clients with the utmost level of service remains our number one focus. Always feel free to reach out when assistance is needed. Thank you for choosing Freedom Debt Relief to serve your financial needs.
Reviewed Sept. 16, 2021
My debtors were great working with Freedom Debt Relief. I am pleased with the progress. They also gave me a loan to assist with other IRS dept. Customer service is always pleasant and very helpful and attentive. I mention Freedom Debt to family and friends in need due to pandemic issues and concerns. It’s sad that companies like this exists. I am glad as a disability placed me in a hardship.
Hello, Edith! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 16, 2021
There are several reasons why I would recommend this service. First if you fail to answer all questions. staff are trained to support the public. Second, the help in using the application online is fabulous. Last and foremost, they help you adjust your credit and improve it.
Terrific feedback, Clarissa! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 16, 2021
I've been very happy with FDR. Yes, I would recommend to a friend. I'll be happy when I am Debt free and will have FDR to thank for it. And it looks like it's just a matter of time before everything will be paid off.
Robert, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 16, 2021
I really have nothing else to say on the matter. You are doing your job and taking my money. Of course it is costing me more than I expected. It did not realize you all let interest grow before you pay something off. This is costing me more than my original debt.
We appreciate you voicing your concerns regarding our program, John. Remember our clients are carrying a credit card balance from month to month, interest is charged on a daily basis, and it affects both the existing balance and any new purchases that post to their account. The interest you’re charged one day also becomes part of the balance accruing interest the next. In other words, credit card interest compounds daily. Even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards. With the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 16, 2021
I would recommend this company to everyone that needs a hand in debt...You guys are the best.. Y'all have helped me get back on track..Thanks for all you do. My future Wouldn't be the same without the help from you..
Thank you for recommending our program, Patricia! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 16, 2021
Recommend this excellent company Freedom Debt Relief. When I started with the program my emotions were very bad, thinking that this program was not going to work. But over time I agreed with him and if it works. Save I recommend it to all people who need help with their financial status.
Sincerely Angel
Thank you for recommending our program, Angel! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 16, 2021
I didn’t realize it was going to be this long of a process. Seems to go on forever. I understand I have a lot of debt…. Customer service is great. Meanwhile my credit has hit rock bottom. I expected this. Like I said, a very long process. Don’t understand why this is dragging.
We appreciate you voicing your concerns regarding your program, Jennifer. Our clients our estimated to be in our program for approximately 24-48 months. Sometimes this time can extend a bit due to the settlements not coming out as good as we expected them to come out to. Our goal is to make sure our clients feel thoroughly supported at every step of our program. Trust in knowing our negotiators will always take the first opportunity to obtain the best settlements possible. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.
Reviewed Sept. 16, 2021
I’m great that I am getting help with my debt. Everyone that I have spoken to so far has been very pleasant and explain so that I understand all details. I have received my first contact call and the experience was great. Thank you
Terrific feedback, Leona! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 16, 2021
Customer service for FDR is always kind and fair and helpful to me whenever I have to call. They always make sure that I'm going to be okay, and that any issues I'm having with my settlements are dealt with. I appreciate that they reassure me when I'm panicking about things as well, it really helps a lot. They do a great job with any issue that I've had, and I always feel comfortable calling them if I need to. That may seem strange, but as an autistic adult, phone calls are often very uncomfortable to me, but FDR makes it something I don't have any anxiety or fears over.
Samantha, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 16, 2021
Working with FDR has been pretty good. However, they wanted more money and that threw it in for a loop ‘cause I had to come up with 1,500 bucks. But that was the only drawback. I'm almost done. I got less than two years left.
We appreciate your understanding and patience, Timothy. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 15, 2021
What I needed I needed the direction of Freedom and their advice. I am grateful and will continue the program to the end. Hopefully I learned. I thank everyone at Freedom. That's all. Good bye. Have a good day.
Your amazing feedback is appreciated, John. We're honored to be your solution to financial relief. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 15, 2021
This is a great company. They are organized and helpful. When we needed help, Freedom Debt rescued us. We are grateful for their negotiations with our credit card companies. We have even started getting credit card applications already. Although we don’t want to open any new accounts.
That is great news, Rusty! Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 15, 2021
Your team makes me feel free. I hope my debt could be done with your team as soon as possible. Please let me know any option to settle all my payment. I would recommend about your excellent job to friends. Thank you.
We are glad to hear that, Ya! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 15, 2021
They are very open and honest. We set goals and we made our goals. Very good people to have in your corner when you do have to go to court. I would highly recommend Freedom Debt Relief if you are looking for help.
Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Jeffrey! It's great to hear that you would recommend our program. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 15, 2021
They have been very good to me even when I have made mistakes in my deposits, at first I felt like I was never going to meet or get close to graduation but I am almost there, I would recommend this company to a friend. They are helping me restore my credit line.
Terrific feedback, Brian! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Sept. 15, 2021
I spoke with Mike over the phone. He was professional, kind and explained everything so that I could understand each section of the process. If I was confused about something, he took the time to go over the information again. I would highly recommend FDR to anyone seeking help with their finances.
Lisa, we appreciate you taking the time to leave us a review! We're elated to hear about your success thus far and we look forward to you becoming debt-free. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 15, 2021
I am very happy and thankful I found this program to help me consolidate all my debt into a simple monthly low payment. I have saved tons of money every month. I definitely recommend to anyone who is need of relief from high debt.
Thank you for recommending our program, Gloria! We are glad to hear that we were able to consolidate all your debt into a simple monthly payment. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 15, 2021
The best program to get out of debt fast! Easy to manage app and friendly staff. They give you all the tools you need to make the process stress free and easy to follow. From the set up; to keeping up with your account. They could not make the process any more convenient!
Lovely feedback, Maria! We are glad to hear that our staff has been friendly and that the tools provided have been of great use. Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 15, 2021
Great service, I was very pleased with this service and I recommend to anyone who has been passing through this problem and my suggestion is go for it and don’t wait until get more complicated, Freedom was my salvation!! Now I feel more comfortable and relaxed.
Thank you for recommending our program, Nieves! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 15, 2021
Quick response to my needs and able to help me with my debt when others could not. My initial impression was professional and I was comfortable with the gentleman I was speaking with in customer service. Now I hope the warm fuzzy continues with your company.
Patrick, we appreciate you taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 15, 2021
I wish I would have better understood the impact on my credit score. I went for 740 to around 500. Bam! It has impacted my life greatly. Now trying to buy a house is almost impossible. It will take a will to recover. At my age, I may never.
We appreciate you voicing your concerns regarding your credit, Kathy. Being enrolled with Freedom Debt Relief will negatively impact credit since the client is voluntarily agreeing to stop making payments to their creditors. If a client continues making these payments, then their creditors will have no reason to negotiate with us and reduce what they owe. This also impacts the credibility of stating the client is going through hardship if the creditor can clearly see on a Credit Report that the client is still able to make payments each month. However, there is no permanent credit impact. A study of our recent graduates shows that the median FICO score declines in the first 6 months of enrollment, and begins a steady recovery process soon thereafter. Even with the given circumstances, we are here to support you every step of the way. Our Client Services team is available 7 days a week to answer any other questions that may come up. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 15, 2021
I was in a bad place 4 years ago with finances. Upon a call to Freedom Debt Relief; a plan was put in place according to my needs. They helped me get thru the steps of bill collectors calling. I'm a year & half away from final payments. Thank you for being in the right place at the right time
We are so happy to hear this, Gail! Thank you for sharing your experience with us. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 15, 2021
At the beginning I was very doubtful about my debt situation. It seemed like getting anything settled or resolved was going to take a very long time. My score kept tanking but I kept with the process and slowly things got better. My credit has improved tremendously and the stress I had over having debt is gone. I’m happy I went with Freedom Debt Relief. I’m grateful that they were able to improve my life overall. Would definitely recommend.
Thank you for recommending our program, Abigail! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 15, 2021
Well so far it's been very good - all the information they provide and letting me know how to handle it all. It was such a relief speak to one of FDR's customer service stay put my mind at ease and not so much stress after talking to customer service. So far it's been great. Thank you.
We really appreciate your comments in regards to your program, Syliva. We are thrilled to serve you and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 15, 2021
We were extremely frightened at the very beginning when we decided to take the first step into entering the Freedom Debt Relief Program. After our first conversation with Ryan, we felt pleasingly relieved to think that we made another positive turn in our life! As we are both in this program for the long haul, we know that sooner than later we will see the well-deserved rainbow that we have earned as we begin our new life DEBT FREE! God bless everyone in the Freedom Debt Relief family! Ed & Rosemary - Lake Worth, Florida
Terrific feedback, Rosemary. Hearing that our service has provided you with relief is beyond rewarding! It's always great to hear clients share how pleased they are with our service efforts. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 15, 2021
They've been really good to work with. They sent me a questionnaire of what my bills were for the month, like general living expenses. Then that was how we determined what my monthly payment would be.
Ramona, we are over the moon to receive such stunning feedback! We aim to serve you and get you the best solution for your financial needs. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 14, 2021
FDR provided me the best opportunity to get my debt down and help me plan ahead and get ahead in my quest to get out of debt. Their program doesn’t make sense sometimes but in the end it all came together.
Making sure our clients feel well-supported remains our number one focus. We appreciate your amazing feedback, Cirilo! It's great to hear we successfully resolved the concerns you had. Always feel free to connect with us when support is needed. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed Sept. 14, 2021
I recommend this to my wife and she got it, now she’s enjoying the service. Since I almost finish my current debt and almost near to my graduation period, I strongly recommend debt relief to others so you can experience what are they capable.
Thank you for recommending our program, Romeo! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.
Reviewed Sept. 14, 2021
Kept their promise. Have taken care of my debt. And are very professional. Always available to answer questions and concerns. So happy I took the chance and trusted them. Another few months and I will be done. You won’t regret the decision. Give them a try if you need to
Congratulations, Mahkameh, on the progress you've made! You are aggressively making your way toward your financial freedom. Keep up the excellent work, and thank you for choosing Freedom Debt Relief.
Reviewed Sept. 14, 2021
All areas of the company has been helpful. Customer Service has been good and they were always explaining the process throughout it. I was able to be debt free in 3 years. I recommend to my friends or family if they struggle to get ahead in bills.
Hello, Kathleen! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 14, 2021
I have more than enough money in my bank with FDR to pay off Target completely and it should be completely paid off and should not have been set up on multitude payment plans that doesn't need to happen. Pay them off before I take out my money and do it myself.
We regret to hear you are disappointed with our service efforts, Sarah. Making sure our clients feel well-supported remains our number one focus. When reviewing your account, we see you're doing an amazing job progressing toward financial freedom. Therefore, we're concerned about how you're feeling about the program. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 14, 2021
Customer service was excellent and very professional and courteous as well. The agents listen and are very attentive. They listen to the customers needs and recommends different course or courses of action so you can stay on track with your program. Well done.
Hello, Bryan! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 14, 2021
I'm definitely satisfied with FDR. They keep up with everything and they let me know whenever there's one getting ready to pay off.
We really appreciate your comments in regards to your debt relief program, Blan. Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Sept. 13, 2021
My conversation with the customer service rep wasn't bad. I am somewhat disappointed because this program has no options for people who have lost their jobs because of the pandemic. The customer service person kept telling me the consequences of not paying the monthly fee. I understand, but I need options. Now I'm hopeful FDR won't try and take money from my account I don't have at the end of this month.
We are so sorry to hear that you are going through a hardship right now, Cathy. The reason we aren't able to reduce your payments at certain times is because we are really depending on those funds being there so that we can make certain payments, especially if you have accounts that are in a structured settlement. If you don't have those funds, you are at risk at losing those structured settlements and we'll have to start the negotiation process and payments all over again. We recommend you to call us again so that we are able to explain this a little more thoroughly and to see if there is anything else that can be done to help your situation. Again, we do apologize for the inconvenience. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 13, 2021
I was initially given a payoff time of about 1 year - It was then changed to two years and now it is closer to 3 years. I cannot afford to give FDR almost 2 weeks pay for another year and am now checking into filing bankruptcy in order to get my debts resolved sooner.
We regret to hear you are disappointed with our service efforts, Beverly. Making sure our clients feel well-supported remains our number one focus. When reviewing your account, we see you're doing an amazing job progressing toward financial freedom. Therefore, we're concerned about how you're feeling about the program. An account specialist will be reaching out to you shortly concerning the matter. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed Sept. 13, 2021
They've treated me very well. They've answered my questions fine. The program has worked fine for me. I'm about three years and three months in. I got about seven months left.
Thank you for your thoughtful review, Richard. If you need anything we are ready to assist at a moment's notice. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 12, 2021
I'm okay with FDR. I like the way they are working. When I make a call, some of the representatives satisfy my questions with their answers. I've always been satisfied with how they handled it. I just wish they could work a little bit more closely on how their client is making a living, where his money goes and how much it leaves him at home. The gentleman told me that by October, they would all be paid off. I continue making my payments and it sounded good to me. But I wish I could get out of it faster. I'm 76 years old and things are not going too good. 331 bucks a month, it does cut into my Social Security quite a bit. But I'm happy to know that there is some help for me, even though it's very tight financially.
Yolanda, thank you for bringing this to our attention. We are thrilled to serve you and support you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 11, 2021
This has been the most pleasant experience dealing with money I have ever had, I would recommend this to everyone in this same situation. I make a reasonable and affordable payment every month and they take care of everything else. It is that easy. Thank you.
Thank you for your thoughtful review, Martha. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 11, 2021
Rep was personable and helpful. I feel very comfortable with FDR. I trust their capabilities to help me with my debts. I am almost at half my debts being settled + have saved over $50 thousand dollars. I know that I am in capable hands.
It is rewarding to hear such great feedback about our Client Services team, Lura. We are thrilled to serve you and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 11, 2021
I’ve only done it for a bit but I think it’s really good and I’m on my way to getting my credit good. Thank you for helping me so the credit companies don’t bleed me dry. Thank you very very much. I’m glad I found you guys.
Amazing feedback, Danae! We are thrilled you have taken the first step to resolve your financial debt. We are here to collaborate with you, we look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 11, 2021
I'm happy with the service of Freedom Debt Relief. They've been really flexible. Every time I needed something, I got it. I would recommend them.
It is rewarding to hear such great feedback about our Client Services team, Juli. We aim to serve our clients in this financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I am happy that I found Freedom Debt Relief. Their representatives have been cordial as well as helpful in all my situations. I appreciate that the wait time for consultation has been minimal. I will suggest to others. If I need them again, I hope to count on their help. Thank you.
Audrey
Thank you for your lovely feedback, Audrey! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
They have been very efficient in resolving my debts. I have told all my friends to consider them to resolve their debt issues. They have kept me informed on all proceedings and kept me abreast prior to resolving all issues.
Thank you for your thoughtful review, Menaris.We continue to inform our clients throughout the financial journey. We care and look forward to your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
I really enjoyed the way the representative was well qualified professional and had all the details planned out for me and a timeline. The process was so much simpler and well put and a lot easier to understand, that I actually read all the way to the end of the plan for my debt relief. I would gladly recommend.
It is rewarding to hear such great feedback about our Client Services team, Michelle. We are open to show you all the facts so you may make an informed decision. We are thrilled to serve you and be part of your financial journey. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I am very happy with what you have done for me. You have done a lot better than I could do by myself.. You did very well on getting my debt down. I don't know what else to say only that I would tell anyone who needs debt relief to come to you.
Thank you for taking the time to share with us, Susan. We aim to get the best settlement to help you save money and time. We are thrilled to see your success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
While speaking to the associate, she She referred to me by a totally different name that was not even close to mine. This caused me concern that she had the correct account brought up on the screen. She went on to explain that she had been typing an email up to a different client at the same time she was talking to me and Just said the wrong name by mistake. This was most disturbing. I had her reverify that she had my account on the screen and not the other client's.
I have worked tele customer service for 8 years myself. My focus while on the phone with a client was always to the client at hand. Luckily this mistake wasn't costly that we know of. But this left me with a very bad feeling that my time as your client isn't important enough to spend a few minutes focusing on my needs as your customer. I understand she probably has a large workload, but I feel additional training in time management and customer focusing skills should be reemphasized, especially to this associate. This is the first time I have called in and had an experience like this. I hope it doesn't become a ongoing issue in the future.
Reviewed Sept. 10, 2021
I can't remember her name but she was kind, patient and answered all of my concerns. She listened to me, she went over things I didn't understand, it was a great experience, I feel like I made the right decision going to Freedom.
We appreciate you sharing with us today, Eric. We are thrilled to serve you and support you in your financial situation. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
Help me to get off of debt. I'm thankful that you guys are helping me a lot. I appreciate it and hope you guys report it to the Credit bureau and help me to get a good credit score so I can buy a house and car.
Marvin, thank you for sharing. We do not report any details to the credit bureau however as you resolve your debt and over time your record should improve. Our aim is to help resolve your debt. Once that has taken place you are in better shape to invest in rebuilding. We need to take a step back before we can explore into financial success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I am pleased with the service I receive, however I do not give advice to anyone. I will be so happy when my debt is completely paid off. Thank you for your help with my problem. Your staff is very helpful and they keep me updated on my place as far as how close to how I am on my freedom of debt I am on.
Thank you for taking the time to share with us, Esther. We are thrilled to be part of your journey. We look forward to your future success. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
I am very satisfied and thankful for FDR. The customer service has been amazing and friendly. I have recommended FDR to several people. FDR has been very responsive and notified us of changes happening. It is easy to accept offers.
We appreciate you sharing with us today, Tamra. We aim to serve our clients and provide them with quality customer care. We are here every step of the way to support your financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I have been the program for about 2 years now and it has really made my life easier and worry free. Customer service is always a phone call away and always assist with any questions or concerns. I'm so thankful to have found this program. I have had two debts resolved and soon to have 2 more completed. If you're second guessing this program, DON'T. Go for it.
Thank you for taking the time to share with us, Roneshia. We are here ready to support and address your needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 10, 2021
I am extremely glad that I worked with Freedom Debt Relief to resolve my debt. It honestly took less time than I thought and I am happy to see my credit score start to rise. I have already recommended this to my friends.
We appreciate you sharing with us today, Benjamin. We aim to fight for the best settlement to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 10, 2021
So far; coming to the end of year two; has been a big relief…Just experiencing how FDR has everything under control, & I don’t have to worry, is a huge relief for me! I know doing my part; helps you do your part professionally & in my best interest! Thank you!
Cynthia, we are over the moon to receive such stunning feedback! Customer satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program. You can reach our Client Service Team 7 days a week by calling 800-655-6303 or email suppot@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief
Reviewed Sept. 10, 2021
Yes I have been with this company for a while and they always are nice and friendly and very helpful. I'm just waiting on a call from some important papers I fax in last week. Thank you for helping me.
We really appreciate your comments in regards to your debt relief program, Betty. We are thrilled to serve you and assist you. Please give us a call to address any questions you might have regarding your paperwork. Please call us at 800-655-6303 thank you for choosing Freedom Debt Relief.
Reviewed Sept. 10, 2021
The reps of FDR were very good and informative. They did very well. I had a lot of questions and they answered them well. Somebody was always there to help me out no matter what time.
Thank you for taking the time to share with us, Diane. We listen to our clients and find the best solution to address their needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 9, 2021
Fredon Relief change my life for the better! Now my credit is great and I was able to purchase a new vehicle. Everything went smooth during the 3 years I was in the program. Their services are excellent. No complaints at all. Will definitely recommended to anyone.
Allen, thank you for allowing us to serve you. We are appreciated of your survey and look forward to your future success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 9, 2021
Was at my wit's end trying to find help. When I was told, "We can help" it was such a load off. I now see light at the end of the tunnel and can start saving for my future again. Thanks to the whole team.
Jeff, thank you for the kind review. We are thrilled you have taken the first step to resolve your debt. We are here every step of the way. We look forward to your coming success. If you have any questions, please call 800-655-6303. Thank you for choosing Freedom Debt Relief.
Reviewed Sept. 9, 2021
Freedom was an easy choice. The people are great to work with and they make it affordable for you. This was a piece if cake. I thought I would be in debt forever, or that it would be almost unaffordable payments, man was I wrong. I totally recommend freedom to anyone considering a debt relief program.
Julie, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
Freedom has taken away all my stress of figuring out how to pay my bills and still have enough to live comfortably. I was drowning in debt and sinking fast with nowhere to go but now I can see light at the end of the tunnel.
Thank you for your thoughtful review, Cynthia. We are thrilled to serve you and help you with your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
It is not an easy decision to enter in to a debt consolidation program, at least it wasn't for me. I had so many concerns and questions and was terrified of even MORE pushy calls and emails about my debts (as if the creditors weren't enough, some consolidation firms were so aggressive)! Freedom Debt Relief has been a relief from the beginning. My initial conversations were helpful, full of good information, and never ONCE pushy or aggressive. The process to begin was reasonably simple and easy to complete, and there was never a point where I felt like a question was unanswered or a process unexplained. Making payments to my dedicated account is automated and I don't have to think about it. Frustrating, scary conversations between me and creditors ceased and were handled by FDR. My dashboard is easy to access, read, and manage. Communication is only as frequent as it needs to be and always incredibly informative.
I optioned to have the additional support from National Litigation Law Group (NLLG) that FDR offered for legal issues (in the event a creditor attempts to sue and/or garnish wages) and that has been WELL worth it! Being served documents by a creditor during my program was frightening, but NLLG handled everything and the outcome was better than I could have hoped. Wanna know how your credit might be impacted? It'll hurt for a bit. However, I'm halfway through my program and have rebuilt my credit score to the mid 600s already. It's only going to get better from here if I keep doing the work! Life circumstances and poor decisions led to my debt predicament, but with Freedom Debt Relief, I can see the bright light at the end of the tunnel!
It is rewarding to hear such great feedback about our Client Services team, Heidi. We deliver complete customer satisfaction. We are here every step of the way and strive to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
This is a Wonderful program. It helped me to stay on course. By organizing my bills I have been able to get back on track with my life. I am eternal grateful for this program because it has really helped me to enjoy life and travel without worrying about bills and how I am going to keep up.
Thank you for taking the time to share with us, Charles. We aim to support our client's financial situation, thank you for allowing us to serve you and support your needs. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Sept. 9, 2021
Thanks. Hope to finish with the program in the next 3 months. Thanks. I need to better my credit score and to take charge of my finances. At the moment the money I send every month is a sacrifice that will pay off soon.
Hello, Gonzalo! We're elated to be able to assist you along your debt-free journey! We cannot wait for your brighter financial future and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
Very professional, understanding staff, I'm very happy with the service this company provides, Thank you, helping me on this journey to get my financial back to normal, believe me after this, I have learned my lesson and will be very careful with my future financial, Once again Thank you for your company's support and professionalism.
Hello, Anthony! We appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please be sure to call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
Yes I would definitely recommend to everyone. I have nothing but good things to say about Freedom Debt Relief. They have been very helpful every time I have called them. They are very friendly and nice over the phone. I have nothing but good things to say about them.
Thank you, Shelley, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. Please log onto your Client Dashboard at www.fdrclient.com for account updates. Thank you for choosing Freedom Debt Releif!
Reviewed Sept. 9, 2021
All my credit worries are solved in a timely manner. Communications was helpful & gave me confidence with the job done. All my questions and doubts are answered. Gave me the convenience & trust that I can contact the service department always when I needed to.
Lourdes, thank you for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goals of becoming debt-free and we'll always be right by your side. Please be sure to call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
I do like the program itself. The settlements I have received so far have been awesome. Also, when I speak to a rep on the phone they are always very nice and helpful. I also like the text option for settlements and other updates. However, I do not like your website. I get errors all the time when trying to submit payments. One time I was charged 5 times due to errors on your site and was not assisted at all by customer service (which is unusual). And was out $150! And then I've had other times where a payment said it went through and then it did not.
I also do not like the fact that if I do want to make an extra payment I can't submit it for the same day or even for the next day. The calendar does not allow it. It's always Monday and Fridays it seems. The site is also difficult to navigate and notifications do not update. I still have a notification from July 31, 2021 that will not go away. I really wish FDR would create a mobile app, but I fear I'd have the same issues I have with the website.
Thank you, Amanda, for your feedback regarding the program! Our team takes pride in providing world-class customer service to our clients and we'll always be right by your side. We'll always be right by your side and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!
Reviewed Sept. 9, 2021
I had crippling debt. FDR has helped me negotiate down to at least half or more of the overall debt and made my life financially manageable. Now I just need to repair my credit score. Slow and steady wins the race.
We appreciate you sharing with us today, Patrick. We are thrilled to hear about your success. Thank you for allowing us to serve you and help with your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
Media
