Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief (FDR) earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews. Founded in 2002, Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,921,919 reviews on ConsumerAffairs are verified.
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Reviewed Nov. 11, 2021
Very helpful and polite. The people I've spoken with have been able to explain everything about the program and answer every question I had. They are patient me want to make sure you get all the information about the program and that you understand everything involved. Very happy with my experience with FDR so far
We appreciate you taking the time to leave us a review, Douglas. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief as your guide to financial freedom!
Reviewed Nov. 11, 2021
Excellent service. Explained everything. Answered questions. I have never used a debt relief program. It was explained very well to me. Did not make me feel like I was a bad person because of my credit. Would recommend this company to my friends, etc.
Lisa, we appreciate you taking the time to review your experience. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 11, 2021
Getting started with FDR was easy. The payment plan went well. I had it lowered, and then I went back up. Now, I’m at the peak where it should be. So far, their service has been good. There were some changes brought about by working with them. My credit goes up once in a while.
We appreciate you taking the time to leave us a review, Larry. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
Frustrated with one x payment using an alternative payment method and then switching it back to usual payment method from standard bank institution. Because of this, payment may be delayed. Should be an easy button to click payment using 1 account and then click 2 to switch payment accounts.
Hi Connie, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 10, 2021
Freedom is so helpful. They charge my life. Thanks freedom. I get loan too and clean my Credits. I recommend it to anyone to people they have a big dip. Anytime you call they answer. They are so helpful. I got the loan very soon.
Ladan, thank you for reviewing your experience! Our goal is to support you every step of the way through your debt-free journey! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2021
The process has been thorough but easy to maneuver with clear guidance and suggestions. Communication is great, submitting documentation has been simple and seeing our debt go down is a relief! We highly recommend this company and look forward to ending our battle with debt worries.
Robin, we appreciate you taking the time to leave us a review! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2021
Freedom Debt Relief has improved my credit substantially. Just over 4 years ago I began my journey with FDR to consolidate 30k in credit card debt. They settled a majority of my outstanding accounts and established payment plans for the remaining. I now own my own home and finally have my financial freedom back. 10/10 Would highly recommend this program.
We appreciate you taking the time to leave us a review, Danielle. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
I was at a point of desperation trying to pay all my credit card debt. Due to circumstance beyond my control we had to use the cards. One call to FDR and they lifted a ton of burden and lightened my load.
Rodney, we appreciate you taking the time to leave us a review! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 10, 2021
I will tell all of my friends and family that needs help to call Freedom Debt. Are kind and understanding they answer all my question whenever I has one. They even return promptly all my calls. I love they text me when need to reach me.
We appreciate you taking the time to leave us a review, Neva. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
FDR helped us out a cycle of overspending and enormous debt. They have been very flexible, patient, and helpful during the pandemic and its associated difficulties, and worked with us to find alternative arrangements when necessary. I highly recommend FDR for anyone over their head with debt.
We appreciate you taking the time to leave us a review, Laura. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
Had to be involved in court cases for 2 of the accounts. Had to pay taxes on money saved. Sometimes the fees were more than any money I saved. Overall I am still ok with my decision to go with the program. I do feel it took longer than they said when I signed up
Jill, we appreciate you taking the time to leave us a review! Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
Has been a great help. There are fees but on some what the settle it for is less so when you add the fees it about the same as what you enrolled but at least it’s not higher. Thought we be done I a year or two but I enrolled in 2019 and am suppose to be done in 2023 so about 4 years and I had around 35k in debt with payments of 532 a month. So I hope if you read this it gives you some insight in what to expect.
We appreciate you taking the time to leave us a review, Christina. Our settlement fees vary and are calculated based on the law in the state you live in & the amount of your debt. The average is between 18%-25%. No client is charged more than 25%. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
I had a settlement take a year, got and signed a settlement in June that FDR rejected and never told me. The same settlement in October was now $500 more, I was told invalid information by a representative and it all wound up costing me $2400 additional. No resolution was offered or explanation as to why No one did anything on the account for 4 months or notified me that the June settlement never went through.
Hi Michelle, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 10, 2021
Rather vague on fees and charges. We don’t really know how much our settlement fees are or what they represent. It would be advantageous to see a detailed log of fees, how they’re developed. We see the charges, however, we see no explanation.
We appreciate you taking the time to leave us a review, Don. Our settlement fees vary and are calculated based on the law in the state you live in & the amount of your debt. The average is between 18%-25%. No client is charged more than 25%. You can view your settlement fees in your dashboard under each of the settlement details. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 10, 2021
Always helpful and willing to work with me on anything I needed. I would recommend to anyone that needs help with debt consolidation. I have had so much success on getting this completed as quickly as possible. Great debt reductions.
We appreciate you taking the time to leave us a review, Shila. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
I just started and they already negotiated with one company already. That is fast. I was expecting to have it take a month or so but they proved me wrong. I am totally impressed with everything about this company. I would definitely recommend this company to anyone!
We appreciate you taking the time to leave us a review, Leonard. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 10, 2021
I expected professionalism! Instead I got nothing! You told me you could help me. I had five accounts to settle. Only one was bartered. The rest were settled in court, and still you collected your fee, for doing absolutely nothing. Freedom Debt in my opinion is nothing short of a scam! In hindsight I could have filed bankruptcy and done an equal amount of damage to my credit yet be able to be debt free and move on.
Thank you for your feedback Robert. We collect a one-time settlement fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Bankruptcy could provide a fresh start for some people, but it also has serious consequences. The obvious negative is the long‐term negative impact on your credit (up to 10 years). Bankruptcy is usually an option of last resort for people in deep financial hardship and have little to no money for any other kind of debt relief alternative. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 10, 2021
I'm doing a debt program to help me get out of debt. The program of FDR is very good. I also like the mobile app. It works very well so far. I should be finished with them by February of 2022. It's been amazing because I don't have the stress of creditors calling me day and night to collect money. Their customer service has always been very helpful, polite, kind and always got updates. The whole process was easy. Time flies by and by the time I know it, my program is almost done.
We appreciate you taking the time to leave us a review, Lucian. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
Thank you for help me to release my credit cards debts on Bank of America. They still send me the statement to pay them. I am trust you to help me to handle this problem. I am feel less stress now. I wish it over soon, but I Thank you to the Freedom Debt Staff that keep me update and help me to solve the problems. Thank you again.
We appreciate you taking the time to leave us a review, Chandavy. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2021
Very satisfying the way Freedom Debt Relief team handles my situation. I will recommend anyone with high credit cards balances to contact the customer service in order to analyze their financial status and make the adjustment needed. I can't wait my graduation date when all my debt will be clear out and my financial situation updated to the highest level. In the meantime I recommend to everyone to use cash only for all transactions.
We appreciate you taking the time to leave us a review, Paul. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
This is the way to reorganize your life, and have a fresh start. It was my, way to get out of a bad situation and really helped me start over, I just couldn't keep going the way I was trying pay all the bills. Thank you so much.
We appreciate you taking the time to leave us a review, James. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
This was one of the most satisfying experience I have had with an organization dedicated to help me bring my debts under control. They established reasonable arrangements with all 8 of the organizations I had created debts with and worked out payment contracts with every one of them. I was surprised they could achieve this with all of them but they did.
We appreciate you taking the time to leave us a review, Eric. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
Freedom Debt is a great arrangement if you need help. I'm very happy with their service. The only negative I can think of is that it is VERY difficult to get thru to them by phone. But I do appreciate their help very much.
We appreciate you taking the time to leave us a review, Christine. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
It took three years to complete. I had a lot of debt. I paid $12 a month for a lawyer. Well worth it. No creditor ever bothered me. Money that was left in my account was refunded to me. Highly recommend. Customer service people were always kind, and courteous.
We appreciate you taking the time to leave us a review, Dominick. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2021
I felt everything was well explained and did not feel judged. They put my fears at ease and made me feel comfortable in my decision to get things back on track. I would feel very confident referring any of my friends or family here.
We appreciate you taking the time to leave us a review, Margaret. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
My experience with Freedom Debt has been awesome since the beginning. I've had no problems at all all. Everything has been smooth sailing so far and my program will end soon but I'm not worried about anything because my Freedom team has been extremely superb on getting everything done and I did little on my part so that tells you they gave me the right advice and tools to work with to better my goals so thank you so much to the whole Freedom family.
Thank you Shari, we appreciate you taking the time to review your experience. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Congratulations on how far you've gotten with your program and thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
They always keep you informed and help. Everything gets easier at the time of settlements. It helps quick to get your finances clear. I recommend 100% to use them to help get stabilized in your finances. Again thank you Freedom for helping me.
Mr. Luis, thank you for reviewing your experience. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
I'm so grateful to this company/program. It has helped me get my debt in order and out of the way. I share with all of friends and family about this company. It works if you just have continue with your payments. Thank you all for helping me with my debt..
We appreciate you taking the time to leave us a review, Karen. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt.
Reviewed Nov. 9, 2021
From the moment I started this program I have been helped and guided in the right path to be debt free. Thank you so much!!!! My debt was lowered with swift negotiation tactics and I’m very pleased with outcome and service. You will be in good hands
Leslie, we appreciate you taking the time to leave us a review! We're pleased to hear that you are happy with your savings. Congratulations on all of your hard work and thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 9, 2021
I enrolled with Freedom Debt Relief more than two years ago to pay down my debts. They are friendly, helpful and non-judgmental to those needing this service. Such a relief to have a team on my side to help me out of a financial crisis due to divorce. They negotiate on your behalf to settle debts and offer legal assistance if needed. They cheer you on thru the process, they handle all inquiries from creditors, and they celebrate your success when you "graduate" from the program. I tell anyone who will listen about their terrific program.
We appreciate you taking the time to leave us a review, Susan. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 9, 2021
I have never been disappointed!! They have always been on top on things and made everything so painless! Always quick to answer any questions and have never been rude! I am so thankful that I chose FDR and I will always recommend them!
Melissa, thank you for reviewing your experience and your recommendations. Our goal is to provide great service and to respect your time. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Nov. 9, 2021
They were nice and they answered all my questions without having me sign anything. I also love the dashboard because I can go on there and check everything. I like to look and see what is being paid on which week that I pay my payments. I've had negotiations several times so I've called. I was impacted really badly. We didn't get a check for four weeks ao I couldn't make a payment for three weeks. After that, I wasn't getting my full check so I had to do half payments for a while and they were great about that. As long as I was trying to make a payment, they were okay with that. That was fantastic. It's worth it. The stress of not having people calling me all the time on the phone, day and night, wanting their money, it's all handled by FDR and I love it. It's so relaxing. I just pay FDR and that's it.
We appreciate you taking the time to leave us a review, Sharon. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2021
Although I am a new client my expectations are high. Freedom personnel have been very friendly and though. I have not had any debts lowered yet but I have only banked money once so I am not expecting any results for a couple of months yet. I would start this process again.
We appreciate you taking the time to leave us a review, Joseph. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2021
From beginning to end I felt FDR had my back. The associates were very friendly and helpful they answered questions I had, and even ones I didn't know I had. It will be approximately 3 years and I'm well on my way to starting anew. Thank you FDR.
Lyda, we appreciate you taking the time to leave us a review! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2021
From the time I started this program I have been very satisfied. All of the agents are professional and courteous making the process of getting out of debt a possibility. Definitely looking forward to the day I can say I am 100% debt free thanks to FDR!
We appreciate you taking the time to leave us a review, Brian. Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2021
I started doubting the system at the beginning. But the more information and transparent discussion lead to me realizing this is the best option at this time. To this point, they have been very attentive and supportive during this process. 1 out of 2 debts have been completed and I’m well on my way to financial stability again. Thank you.
We appreciate you taking the time to leave us a review, Christopher. We’re elated to be able to assist you along your debt-free journey. Thank you for your patience, support, and understanding during this process and for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2021
Great program. Would recommend to friends. Everyone is already so helpful. They get your settlements as quickly as possible. If you have an issue you can email and they will call you right back. They truly do have your best interest at heart.
We appreciate you taking the time to leave us a review, Tracy. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 8, 2021
Good customer service support during interactions over the phone and online. Follow up seems to be consistent, but kinda overwhelming at times. The follow up calls often come during the day and during work hours. If l correspondence could occur by email/text messages, that might be more user friendly.
We appreciate you taking the time to leave us a review, Alexandria. We take pride in making sure our clients are supported throughout the process. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 8, 2021
I have been constantly impressed with how FDR has been able to get really great settlements on some of my old collections. The only thing I would suggest to make it a little better is possibly making the time to pay on account a little longer so that the payments are lower.
Thank you for your great feedback, Perry. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 8, 2021
Freedom Debt Relief has worked very well. We got two out of four credit cards paid off and everything's been negotiated. It's taken a lot of load off us and knowing we'll be out of debt in less than two years. But my sister who I got into them may say something different because she's not real happy with them right now.
Malissa, thank you for reviewing your experience. We're so happy to hear how much we have helped alleviate the stress you were experiencing. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 7, 2021
I have been treated with the most respect from all employees and kindness to help me resolve my debt issues and I appreciate that very much. So far I do feel that this is the most important decision that I have made to get my credit back on track. Thank you Freedom Debt Relief.
We appreciate you taking the time to leave us a review, Maria. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 7, 2021
They've been very good and competent. They keep me informed on where we are. I haven't had any calls from any of the debtors. It's been handled mostly by FDR. I had quite a few accounts settled. There are only three that are not settled now and everything else is in process. Normally, I get a message or an email that says they have made a settlement. "Here's what the settlement is, here's how much, if it’s 30%, 40%, 50% or 60." They lay all that detail out and ask me if it's acceptable to me. I respond back, “Yes” and then they go ahead and start processing it. I've also got a page on their website. It's my account and it shows me which ones are in process, which ones are settled, and which ones are still in open negotiations at this time.
In setting up a payment plan, I called them and I sent them a spreadsheet with the data I had. They called me back and told me that was approved, that they could help me. We set up an account and I made a deposit to that account every month from that point forward. What they do is they take any settlement fees, the settlements that have to come out and they're paying it back and managing it for me.
Working with them has taken a lot of pressure off of me on these loans, in a way, with credit card debt too. I hadn’t been getting these pressured calls from these collectors. Every day, they want me to do this and then threaten me. I'm very comfortable with their process ‘cause in another year and a half, I'll have all these debts paid off.
Maxie, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2021
Glad to get this debt out of the way, and am thankful for what lays ahead as I continue to work on my credit to be able to buy another property and build. Was a good stepping stone in my journey to get my debt under control.
Ryan, we appreciate you taking the time to leave us a review! We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 6, 2021
I was under a lot of debt and barely able to make payments. I never missed any payments before Freedom, but it was to the point that I was just paying the bills and having to reuse the credit card in order to buy food and stuff I needed. Now that I am with Freedom, I'm able to put savings and do a lot of different things. Before Freedom, I was not able to afford the food that I need. Freedom is amazing and I would 100% recommend it to everyone. The reps are super sweet and kind. They help me in any way they can.
We appreciate you taking the time to leave us a review, Katherine. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2021
Program progress had been rather slow. Participants have been very slow to recover and this has caused a very negative score for loans or other things that we wanted to apply for. We feel that we signed up to graduate sooner and many settlements are no better than if we had continued to pay the minimum ourselves. Which would have not destroyed our credit scores.
Kevin, we appreciate you taking the time to leave us a review! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 5, 2021
The experience here has been awesome. I feel like the people I have spoken to has been very helpful, professional, and I have not felt degraded at all. It seemed like a slow start at 1st but once it got started it has been nonstop. I would recommend this company to anyone!!!
We appreciate you taking the time to leave us a review, Christina. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 5, 2021
This company has helped me in so many ways. I am so much better because of them!! I can’t thank you enough. My finances are in the best shape they have ever been. I feel better about myself. From the bottom of my heart, Thank you!
We appreciate you taking the time to leave us a review, Theresa. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 5, 2021
Everything seems to have been going well with my experience with FDR. The payment plan seems flexible. We've still got two more to go. We’ve paid off four here at once. There are some downsides to it though. It ruins your credit score there for a little while because you have to let everything go bad. And if you ever have to refinance, it is a pain to go through. But we have just done the refinance and everybody tried their best and did what they could.
We appreciate you taking the time to leave us a review, Samuel. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2021
Freedom Debt Relief has delivered on their commitment they made to help me out of the devastating debt I caught myself up in years ago. I recommend Freedom Debt Relief to all of my friends and family. THANKS for helping me because my credit score is going back up again and I am almost out of debt!!!
We appreciate you taking the time to leave us a review, Mary. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2021
Always have kept me informed of what is going on with my account, no problems at all. Easy to use website and friendly staff to talk to. Doing the best job for me and would highly recommend this path to anyone who is having problems with debt
We appreciate you taking the time to leave us a review, Mark. We're elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2021
Freedom Debt Relief is helping me with my credit cards. Setting up was quick. I just only called them, they put me with a specialist, he explained to me how it worked, and he was really quick. The service was excellent. They're always in contact. They will send emails every month, checking on all the accounts and how I am doing.
Luis, we cannot tell you how elated we are to hear about your experience! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 4, 2021
I am so pleased to be working with this company. Professionalism and knowledge with the willingness to explain and help is exceptional. I would recommend this company to anyone who is strapped with debt. The legal team stays right on top with creditors and issues. Well worth the money.
Thank you, Darla, for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief.
Reviewed Nov. 4, 2021
Everyone I am working with is so helpful and patient. They do a great job of explaining everything and offer sound advice, especially in regards to the collectors calling. I am so glad I decided to take charge of my finances and dig myself out of this debt hole and very thankful that FDR is here to help me along the way.
Natasha, we cannot tell you how elated we are to hear about your experience! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 3, 2021
My experience has been great and seamless. From beginning to end they are there for the client and customer service is knowledgeable and amazing! Their client dashboard is great. It provides valuable information to help educate their clients. All around excellent.
Thank you for reviewing your experience, Jorge. We appreciate you taking the time to learn and use your dashboard, it is the best tool to keep you updated of the status of your accounts. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 3, 2021
To go from trying to keep up with multiple payments to one monthly payment has taken a lot of stress out of my life. I went from there being No Way to pay all of my bills each month to a simple one time payment. If you're looking for peace of mind, I highly recommend Freedom Debt Relief!
Debra, thank you for reviewing your experience. We are very happy to hear that you received the world-class customer service that we are so proud of. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 3, 2021
Freedom Debt Relief does a thorough job and takes care of business. Sometimes, I’m on the dashboard, but usually, I get my email from Freedom, and I know what's going on. I got my son on it a month ago.
We appreciate you taking the time to leave us a review, Rogers. We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 2, 2021
My last acct with FDR was not negotiated in a very reasonable amount of time, which made the creditors file a lawsuit, which I got knowledge of through a law firm which was soliciting me a a customer to represent in the lawsuit. Therefore, I was put in an emergency situation to find out later, that attorneys that represent FDR, would represent me only to find out for a larger amount of money and only 2 options to comply with the attorneys in making the pay off. From my understanding, I feel, this was not very fair to me as a client, since my acct was in a planned portfolio.
Hi Rhonda, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 2, 2021
Is I would recommend to anyone who wants their debt to resolve quickly. Freedom debt relief have save me lots of money. It's a relief knowing that they Take care their clients and are always there for them. That's the reason I give the 5 stars.
We appreciate you taking the time to leave us a review, Leyla. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 2, 2021
I had a lot of excess debt and knew that I neded to contact someone that I could trust to help me get paid off. They are a great group of people and you really can talk to them. Almost have my credit card debt paid off and am very satisfied. Just do as they ask of you and it really goes smooth am very glad that I contacted them.
We appreciate you taking the time to leave us a review, Joanne. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 2, 2021
Love this program, after initial phone ringing off the hook from creditors then the calls stopped. Obviously they started working with Freedom. Reduced my debt in half which was great. You have opportunity to speed up program so you can finish sooner. They always keep you informed of your progress. The dashboard is excellent with tools you can use dealing with creditors.
Thank you, Joanne, for taking the time to leave us a review! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 2, 2021
Freedom Debt Relief's service is great. I set the amount that I need to have taken care of and forget about it every month. They do everything for me. I get notices when they complete a settlement or they give me updates to how the settlements are going. When we were getting everything set up, I was speaking to my representative quite often. We were tailor-making my program for me, but after that, it just rolls along, like on autopilot. Consumers should look for a way to be able to get their debt managed and with Freedom to tailor their program the way they need it. A rep told me that if there was one creditor that I didn't want to add on there, I could go ahead and take them off at any time. It was really helpful.
We appreciate you taking the time to leave us a review, Neshawna. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed Nov. 1, 2021
Just because the people on your end can rattle off all the information like it's a sprint, doesn't mean we can filter out the important information and make notes at the same speed. You should also consider whether the person has a clue what the info you are speeding through means.
Patricia, thank you for reviewing your experience. Our goal is always to provide the best service possible, if you ever need us to slow down, or repeat information, further explain please make us aware. If you would like us to do the welcome call again please reach out to customer service. Thank you for choosing Freedom Debt Relief.
Reviewed Nov. 1, 2021
Things taken care of with ease. Took a burden off my shoulders & able to focus on other things in life. Constant communication. Glad I found them years ago to help rid myself of debt. Thank you for all you do.
We appreciate you taking the time to leave us a review, Michelle. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 1, 2021
Routinely, I am presented with offers to add debt. I have asked for this to stop on multiple occasions and to date, it hasn't. I have actually stated I did not wish to add anything else to my account other than the ones I submitted initially. I am taking care of anything else outside of FDR. It feels disingenuous and is seemingly an attempt to keep me enrolled for longer periods of time to increase the revenue FDR makes off this particular case. I have several debtors with small balances which are still unpaid. A couple of these were structured well before some of the larger ones. In my opinion, these could have been paid off using a larger regular payments while negotiating with the larger ones for a settlement. The only time I am contacted by FDR is to add money to my account, or accept a new debt. For example, I recently increased automatic drafts. In theory, someone should be working to reevaluate how this increase affects my account progress.
Shaun, thank you for your feedback! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Nov. 1, 2021
We are happy with the program and progress. Yes. I be happy to tell my family and friends how Freedom Relief shows your progress and many more you get and give you information that you need customer service. They are very professional.
Veronica, we appreciate you taking the time to leave us a review! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief!
Reviewed Nov. 1, 2021
Time consuming, yet my enrolled debts are being negotiated and paid. This has been a worry free solution for me. Increasing the amount of deposit each month was important, as it enable FDR to pay more accounts each month. Thank you FDR for your help.
We appreciate you taking the time to leave us a review, Stephen! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Nov. 1, 2021
We're Christians, so we don't believe in just not paying our debts. Freedom Debt Relief is a nice option to have, to know that while there's somebody there that can help you and you're still paying your debts, but you're doing it where you can afford it. We've been pleased with the program, but we're not done with it. We still don't have enough money to pay some of our bills and the monthly amount we have to pay really hurts us, but it's better than having the debt collectors calling and bugging us. I'll be glad when it's done so we can get that deposit back. Also, the reps have been nice and we have no complaints with them.
Michael, we appreciate you taking the time to leave us a review! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 31, 2021
Working with Freedom Debt Relief was wonderful. It relieved the pressure of thinking I was going to lose my house, and nothing popped up, "You owe us more money." I started the program in 2017, and in three months’ time, we had paid off two bills. The reps were very helpful, explained everything to me, and I felt very comfortable. I could tell them anything. All in all, I’ll recommend FDR for everyone. They helped me pay off six accounts one at a time, and we're paying off the last one now.
We appreciate you taking the time to leave us a review, Mary. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Trust that you're in good hands and thank you for choosing Freedom Debt Relief.
Reviewed Oct. 31, 2021
We're moving along well. There have been accounts settled. There are accounts set up that are being paid on. There were a couple of times where I got a collection thing in the mail. I sent that to them and spoke to people a couple of times and it's been all good and helpful.
We appreciate you taking the time to leave us a review, Mark. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2021
Marsha ** continued to contact me but never aggravated me. It did not take long to develop a solid work relationship with her. She is professional, but at the same time, she is very at ease with me. She is a marvelous representative of F.D.R.
George, thank you for reviewing your experience. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2021
Great customer service. A great help to restart your life and get control of your money once more and hopefully you will have a better future after you get through the process of getting out of debt with their help. When you have a hardship you feel alone And like you are sinking but they are with you every step of the way so you will never feel that way again.
Brenda, we appreciate you taking the time to leave us a review! Our goal is to be there and support you through your hardships, while still delivering results. Thank you for choosing Freedom Debt Relief as your guide towards a brighter financial future!
Reviewed Oct. 30, 2021
Customer service was so helpful and professional. They made me feel the company really cared, by assuring me, working together we would tackle my enormous debt, instructed me on what I had to do, made the process less stressful, thank you!
Brenda, thank you for reviewing your experience. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 30, 2021
Everything's good. I just go on the dashboard whenever I get a notification.
We appreciate you taking the time to leave us a review, Marshalee. We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 30, 2021
FDR helps me out of some of the debts that I have and they’ve been doing pretty well on that. I closed some of my accounts. I have a flat payment, so I don’t have to worry about my payments going up and down. The rep I'm working with has been really well. They're very reliable. My credit’s coming up, thanks to them. We have also been saving some money.
We appreciate you taking the time to leave us a review, Ramon. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2021
I am very pleased with my progress. The program has allowed me to be free of major debt and loads of worry. I would and have recommended to several family members. I can't say enough how grateful I am. Thank you FREEDOM DEBT.
Clarice, thank you for reviewing your experience! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2021
I am very pleased to recommend you to anyone. I love the way this company dedicates time and effort on resolving or coming to an agreement with the debt companies. I am very happy and I know I can trust you guys. Thank you so much!
Enedina, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 29, 2021
I resolved these debts in 4 years instead of up to 20 years making payments monthly to the creditors. These are now taken care of so I can now retire in peace. Freedom Debt Relief always answered my questions fast and were easy to work with.
John, we appreciate you taking the time to leave us a review! We are very happy to hear that you are now ready for retirement, it has been our pleasure assisting yo in your journey towards a brighter financial future. Thank you for choosing Freedom Debt Relief and enjoy your retirement!
Reviewed Oct. 29, 2021
This company has been great throughout the whole process of negotiating my credit card debt. They have been very informative and helpful through the whole process. In my opinion this a good company to do business with. Would recommend for helping with credit card debt.
We appreciate you taking the time to leave us a review, James. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2021
No hassle always. Informed me with my account the updates and when account solved. Also when needed to confirm the debt ok to negotiate they advised me to ok or not. You get no phone calls so no hassle at all. They are always there to help you with any questions.
We appreciate you taking the time to leave us a review, Mary. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2021
It’s been a long 4 year experience, but I am now finishing up the program and appreciate all the help I have received. I graduated now next month! Thank you FDR for all your help! A special thanks for Kayla, a Resolution Manager who helped me finish up the program. Without her the program would have lasted until March or April of 2022. She was very professional and a delight to work with and had very valuable communication skills.
We appreciate you taking the time to leave us a review, Phil. Congratulations, we are very happy to hear that you are happy with your result. Thank you for choosing Freedom Debt Relief as your guide towards a brighter financial future!
Reviewed Oct. 29, 2021
I am very happy with the service Freedom Debt has provided. It is a process but I starting to see a change in my credit score. I like the fact that I have access to my dashboard which shows what accounts have been paid off and what is still outstanding. They keep me informed and I hope to be finished soon.
Ticia, we appreciate you taking the time to leave us a review! We're elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2021
Communication could be much more forthcoming and not delayed. You expect a response from us immediately, but we have to wait up to ten business days at times. Delaying paying off accounts when funds are available for an immediate payoff only benefits you and not the person you are working for.
Mary, thank you for your feedback. We understand the program process can be frustrating, if you have questions regarding a specific process please contact our customer service team. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2021
I gave all the loan and credit card companies Freedom Debt Relief's phone number and address. Freedom would negotiate with those companies every time they got a phone call or a letter. They took my $30,000 debt and brought it down to 20,000. At first, I had the same guy in sales. Once I got signed up, the rep was changed. Every time I call, it's a different person and they're always really helpful.
Freedom has an online client portal and they have each one of my debts spelled out. I can go into each one and see what phase it's in and the amount that the settlement came to. They would need my signature every once in a while if there's a settlement with a debt collector that was a different number than what I had enrolled with them. Sometimes if one of the debt collectors tries to go after me, like with court, Freedom Debt Relief lets me know they're using lawyers. I pay for lawyers every month with them. I've been in the program for four years and I have one more year left. Freedom is awesome and I have told people about them. They saved me a lot of money and stress. They make me feel better about my future.
Lindsi, thank you for reviewing your experience. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2021
I have been clearly informed every time of my progress in the program and that means peace of mind. I feel more secure knowing they are with me through the process. Thank you and I expect to finish soon and free of debts.
We appreciate you taking the time to leave us a review, Eva. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 29, 2021
I came across Freedom, signed right up with them, and have been with them ever since. I’ve been really happy. They worked on my debts right away and I just look at everything on the computer. It comes up really fast and everything is clearly online. When I call Freedom up, they might have me on hold sometimes for a few minutes but it isn't bad at all. I recommend anybody to go to Freedom.
We appreciate you taking the time to leave us a review, Scott. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2021
Right now I feel a little relief that I'm not the only one trying to figure out my finances. Were just starting the program basically but to be honest their helping this old lady out trying to help me by easing up my feelings of my finances. I want to say Thank you very much and please let's do this!!!! Linda
Thank you, Linda, for taking the time to leave us a review! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 28, 2021
This company has been outstanding in reducing my debt! They have a superb website which will keep you well informed! Communication is outstanding and you always know where you stand. I have a finically achievable goal which is reachable. Thanks to Freedom!
We appreciate you taking the time to leave us a review, Ronald. Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 28, 2021
Thank you FDR for helping me out and fighting for me with the credit card companies, plus managing to get me 50% write off with one of the biggest debts which is left. It was my best decision to go to FDR and ask for help. They do everything for you even fight in court for you if needed. 2 more years and I am done with everything and learned not to do this binge shopping with the credit cards ever again. My credit score will go up and life will get back to normal soon.
Sybille, we appreciate you taking the time to leave us a review! We're pleased to hear that you are happy with your savings. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2021
Knowing my creditors will get back most of their money is good. I am very happy they have reduced most of my stress and they handle business very professionally. I thank you so much and I am looking forward being debt free.
We appreciate you taking the time to leave us a review, Franklin. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2021
Very friendly, and courteous. enjoyed talking with them. They don't try to make you feel bad about your situation. They are knowledgeable when asked a question. I find they are easy to contact and easy to work with. I must say thank you to Freedom Debt Relief for making my life a bit easier.
We appreciate you taking the time to leave us a review, Gregory. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2021
Updated on 10/29/2022: Finding Freedom Debit Relief was one of the best things that ever happened in my life. Once I contacted them, they handled EVERYTHING for me. They are very easy to contact. Answered ALL of my questions, every time. It seems like yesterday when I contacted them and now I am debt free and my credit score is going up already. Forever grateful! Excellent Company! Thank you.
Original Review: Becoming a client of FDR was a game-changer for me. Everything they told me would happen is happening. Once they had all my information, they took total control. The majority of my debt has been resolved to date and I'm very confident my graduation date will happen before originally expected.
We appreciate you taking the time to leave us a review, Christopher. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2021
Freedom Debt Relief has been so helpful and consistent with helping me. The online chat is great, and customer service is always kind and helpful. Their legal people are also very good and helped me with my case. I would recommend Freedom Debt Relief for sure.
We appreciate you taking the time to leave us a review, Kim. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2021
At first, Freedom Debt Relief got all the information needed. When they put me in the program, they asked a few questions then they told me what to expect from them when they call and that a debt has to have time to make it go more than the days that you're supposed to make the payments. I went through that, and I was so scared. I've never gone through that thing where I have to wait for it to be overdue. I don't do that.
I feel great going through the program. They explained everything to me as well as set up this email thing for me to go into their client dashboard. It shows what they take out, what goes in and what is an ongoing with the transaction of my debts. The negotiation is a big deal and I don't think I can do it. They’re the in-between people and I really appreciate it. If it weren't for Freedom Debt Relief, I would still be struggling with payments. Considering how it is nowadays, I was adamant and did not trust anyone at first, but things went on so smoothly and so easy to understand. Now that I'm free from debt, I recommend their great job. There’s nothing to be afraid of and there are more things to expect that are wonderful.
We appreciate you taking the time to leave us a review, Paz. We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 28, 2021
When I first called FDR, I got transferred to whoever. But then I had spoken to a certain representative and she was very nice and informative. She was the one that signed me up. She knew more information than the representatives that I speak to on the phone. However, my biggest issue was when I called up and spoke to a representative and there were a couple of them that were very nasty. Another concern I have is when I ask to be transferred to a supervisor, they never do it and refuse to transfer me to a supervisor. They say there are no supervisors. But some of them know a lot and they try to help me very much. The last few calls I made were very good. I had several accounts, several creditors, and they gotta figure this out if I pay them that everybody's paid without any problem. They were very outstanding in that area.
We appreciate you taking the time to leave us a review, Roger. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 27, 2021
I’m just getting started so I really don’t know yet on how it’s all going to work out and if it does work out I will definitely tell family and friends. Josh ** has been real helpful and when I email him he responds relatively quick.
Hello Kelly, thank you for reviewing your experience with us. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
Freedom Debt Relief has been so helpful in getting me started with the program. I am excited to move forward and get my debt paid off as soon as possible. Looking forward to them calling today to talk with me further about what is the next step.
Loretta, thank you for reviewing your experience. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 27, 2021
Each situation was handled with respect. All questions were answers and all problems were taken care of very professionally. The client was kept well informed. Trying to get on the dashboard was a problem once in a while but again agent helped.
Willard, thank you for your review. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2021
Everything has been okay, but I was told it would all be settled in 4 years, which we started in November 2018 and it is saying I will not be done with the program until March 2024, not sure why they would tell you 4 years.
We appreciate you taking the time to leave us a review, Kelly. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2021
I would like to express our gratitude for Ashley **. Her expertise and follow through service helped us navigate our program and set up a plan to graduate when we sold our house. She is excellent at her job, knows policies and procedures, is very personable and professional and very timely with all responses and appointments. My husband and I would recommend FDR and especially Ms. ** for all her assistance. You are lucky to have her on your team!
Susan, thank you for reviewing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
Updated on 01/04/2022: I am past midpoint with about 1 1/2 years to go. My progress is slow because I had 25 accounts to pay off... all but have a settlement and 13 have been resolved... The savings that are realized is that the accounts that accumulate fees would have never been paid off... but with a monthly payment takes a while but they do get resolved.
Original Review: My experience with Freedom Debt Relief has been good ... The first year was hectic with the calls but after that there are none ... I had 25 accounts and have resolved 12, 8 are settled and 5 in negotiation.
Sharon, thank you for reviewing your experience. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
You would be better off doing it yourself. What they tell before you decide to do it is not the way it works. If you decide to do it don't waste money on their lawyers. They use the worse one they can find and they do nothing for you.
Dennis, we appreciate your feedback. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 27, 2021
The company have helped cleared our debts as promised, they help resolved legal issues and getting things on track, couldn’t thank them enough! I would recommend Freedom Debt Relief to the people I know to share the good news, to help them to be free from debts.
Zimou, thank you for your review and your recommendation! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
I’m glad y’all were able to help me. I was so stressed out and would be sad that I couldn’t breathe. Thank you. I hope to stay debt free and stress free from bills. I can’t thank y’all enough to keep myself above water and be able to save money.
We appreciate you taking the time to leave us a review, Kelli. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
OUT OF DEBT. What more can I say? Just follow the easy directions. So easy. Thank you. I wish I knew about this earlier. I could not be happier. I sleep well at night. I'll never worry about credit cards again.
Debra, we appreciate you taking the time to leave us a review! We’re elated to be able to assist you along your debt-free journey. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
FDR has been able to resolve my debt worry free and quickly. I am able to track my progress and payments to all my creditors on an essay to follow dashboard. They also have a chat service that allows me to simply ask questions without having to call. I would definitely recommend.
We appreciate you taking the time to leave us a review, Eugenia. We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
Through stupidity & wrong choices we found ourselves in debt. We are so thankful for Freedom Debt Relief. We were interviewed for over an hour. They went over what they could do for us and what was expected of us. We moved forward with them immediately and we have not missed a single month of making our committed payment to them & they in turn have not missed a beat in working for us. We already have resolved accounts and only have minimum left to resolve & accounts already paid off. You can not go wrong with Freedom Debt Relief IF you are willing to do your part. There is a rainbow coming! We are so thankful for Freedom Debt Relief.
Thank you for reviewing your experience Dorothy. The reality is people suffer hardships that cause them to fall behind in payments and get into debt, our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
Professionalism with a healthy dose of patience and understanding of how to get you back on track with debt because life happens. The stress associated with creditor on my own had been eliminated by their talented employees how to leverage and negotiate in good faith.
We appreciate you taking the time to leave us a review, Joe. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief as your guide towards financial freedom!
Reviewed Oct. 27, 2021
It’s been a good experience so far! The peace of mind the program brings is incredible. It takes a while, but well worth it. Be patient and life will be better!. Take my word for it. The updates really help and very easy to understand.
Anne, thank you for reviewing your experience. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief as your guide towards financial freedom!
Reviewed Oct. 27, 2021
So far, their service has been good. I'm expected to be completed in the spring. But, sometimes, it's a little tough. I have to push the payment back a week or two.
Jeffrey, thank you for reviewing your experience. This is a hardship based program, we absolutely understand that times are tough and we are here to assist you in a way that we can. Thank you for choosing Freedom Debt relief as your guide towards a brighter financial future.
Reviewed Oct. 27, 2021
I wanted to get from stress, sleepless night, phone calls, 8am or 6/7pm. I wanted peace. FDR was what I needed. I was given a program to follow that was set up for me. I call with questions. Someone has always been pleasant and willing to help. My dashboard is able to view my progress at all time. I follow my instruction, and things changed. I understanding the traps of debt so much better. Thanks FDR.
We appreciate you taking the time to leave us a review, Sheila. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2021
I had an account that showed “settlement“ and that creditor took thousands of dollars directly from my account without any notice due to lack of communication and I still to this day can’t get a legitimate response from FD!!! I truly am not sure they are handling my debt properly or just taking my money. I get no settlement or pay off notices. I feel I’m at their will and prayer the thousands of dollars I’m putting in are going towards my debts as promised.
Hi Robert, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 27, 2021
The process was easy and the representative helped the process to go smoothly. I was unsure about the process at first but with the knowledge of the representative who explained everything in detailed I was able to understand everything more clearly.
We appreciate you taking the time to leave us a review, Deaneane. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 27, 2021
Yes would recommend to others. You have already helped me. Many need help with finances and you are the ones to do it. I had $10,00 plus to get paid off and Freedom has put a large dent into what I owed. Now without any credit cards I am on my way to better credit.
Barbara, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 27, 2021
The man that helped me in the beginning led me the way. He told me what I was supposed to do and what he needed. Freedom took care of everything for me and everything went smoothly. Everybody was amazing and they were willing to help me. If they couldn't answer my questions, they called me back. It was easy to achieve my goal. They took out the money from my account twice a month and they dealt with the creditors. I had to work even after hours so I couldn't do that. I was so pressured at that point that I didn't care how long the program took. I just wanted to get the creditors off me. Freedom gave me relief and it was amazing. It took me a long time but I'm done and over with the program. I appreciate Freedom so much.
We appreciate you taking the time to leave us a review, Mary. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2021
They are very easy to work with. They keep in touch so you know what is going on. They let you know how to react to phone calls or texts. The prices are very fair. You can call anytime if you have a question.
We appreciate you taking the time to leave us a review, Linda. Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2021
Sometimes I wish things would happen right now. They keep you notified of what's going and remind you it takes time and they are just a phone call away. I love the dashboard and I check it daily. Give it a try and they can take the stress off your situation.
We appreciate you taking the time to leave us a review, Lisa. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2021
I knew my credit score would take a hit but I didn't think it would stay so low. I don't think I would take this way again. I didn't think it would affect me like it did.! American Express was very costly and took a long time to take care of.
Margaret thank you for your feedback. Please remember it will take time to rebuild your credit, and as accounts are being paid off, creditors will report it to the credit bureau. Please contact our customer service team if you have questions about your current situation. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 26, 2021
I'm happy with the service, but not happy with most of the settlements. I was told this would be a 4 year process. It's looking more like a 5-6 yr thing. I don't like a 3 yr payment. $1.00/mo. for 9 mo.??? Ridiculous. Waste of time. I've even raised my payment to my acct. I DO NOT LIKE 24, 36 OR 48 PAYMENTS!!!
Dana, thank you for your feedback. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 26, 2021
Everyone I've talked to in regards to helping me find solutions to my debt have been so helpful and amazing. Would definitely recommend to anyone and have done so on a few occasions. Wouldn't change a thing about my overall experience with the company.
Thank you, Alyssa, for taking the time to leave us a review and for your recommendations! Congratulations, all of your hard work is finally paying off! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 26, 2021
Everything is going as planned. Three debts settled, one 1/2 way and working on the last. Plan to graduate soon as possible and be debt free. Thank you Freedom Debt! Easy plan to follow with assistance at your finger tips!
We appreciate you taking the time to leave us a review, Robert. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 26, 2021
Freedom Debt Relief was willing to work with me and said that I wouldn't have to pay the full amount that was owed. At first, I was very leery, but when the rep spoke to me and walked me through it, I felt very confident with him. Any concerns that I had, he walked me through it as well. I have over 12 credit cards, and I am almost done with the debt consolidation. All I have are two more credit cards that are being paid off and another one that's in negotiation.
Freedom Debt Relief has impacted my life a lot. Especially with the pandemic, it's been very hard, but I'm sticking to it and so far, so good. They take out a month 200 and something dollars. They're doing an excellent job, and they treat me with kid gloves. I appreciate that because I was so illiterate when it came to things like this. I got all these credit cards, and they were able to negotiate with them, and they told me, "If this is not what you want, you let me know, and I'll go back with them and fight for you." They did what they had to do and they were very awesome. I recommend them to all my friends.
Natalie, thank you for sharing your experience. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2021
Love it. I don't think that I would have been able to pay my bills without Freedom. Thank you very much for helping me and my family.. I can sleep better now and handle my life better. I will recomend Freedom to any of my friends that need help.
Henry, thank you for leaving a review and for your recommendation! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2021
I was lied to on multiple occasions by more than one representative. If I already hadn't told my creditors (which I was told to do, then that I shouldn't have) I was working with FDR then I would go somewhere else. And nobody does anything about those that lie which tells me it's on purpose to get you committed.
Hi Bryan, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 25, 2021
Updated on 05/15/2023: I am able to sleep at night knowing that half of my debt has disappeared and the program has been there for me since I started. I commend this program because I don’t know how I would have handled the situation single handed.
Updated on 10/06/2022: I am very happy the progress I’m making in resolving my debt situation. I highly recommend this program for whoever is having a debt crisis. The program is designed to resolve debt issues and so far I am getting there, I cannot wait when the whole situation would be resolved.
Original Review: I believe this program is going to help me a great deal in solving the difficulties I’m facing with my high interest rate credit cards. I look forward to the start of my program, and I know the relief will make a great impact.
We appreciate you taking the time to leave us a review, Maureen. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2021
They seem very professional the way they do business. They seem very well prepared to do the work that they do. I would recommend them to anyone. They have been very professional in how they handled my credit accounts.
Claudine, we appreciate you taking the time to leave us a review! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2021
They have settled many accounts. Credit is not cleared or better, but it will be. Overall I am pleased with the progress. My closing date was supposed to be in 2022, but now it has been moved to 2023. I started off with a monthly amount, they changed against my will. I would recommend this program to anyone that is having trouble with debt. I am glad I am in the program. They are very professional and well organized. They keep you informed. They always giving tips on improving credit.
We appreciate you taking the time to leave us a review, Rose. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2021
Repaying your debt without bankruptcy. Best way to stay on track is have a amount come out of your account every month and yes they let you change the amount to your discretion to not cause more financial problems for yourself.
We appreciate you taking the time to leave us a review, Karin. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 25, 2021
Could not lower the monthly dedicated amount after I had raised it. Would have ended up paying more than if I had paid the original debt amount. Not a very good practice when there was more than enough in my account to cover settled debts.
Hi Vickie, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 25, 2021
Good experience so far. We are just starting the process. Mr. ** has been very kind and attentive to our needs and is very thorough. The need for this program is very important to people on low income that are struggling to meet payment needs.
Thank you for taking the time to leave us a review, Richard. We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 25, 2021
I have gotten complaints from the billers that they are not hearing anything from Freedom Debt Relief. I explain I have no control of when they are contacted yet they keep calling wish there was a way for you to start a dialog with them so they knew you plan to take care of the bill.
We appreciate you taking the time to leave us a review, Steven. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Creditor calls can be very annoying, but if we contact them prior to being ready for negotiations, could delay the negotiation process. Thank you for being a valued client of Freedom Debt Relief! Please call us at 800-655-6303 if you need any further assistance.
Reviewed Oct. 25, 2021
The program is great. I have one more debt and it's less than $3,000. Working with Freedom Debt Relief has been effortless. It has changed my life and improved my credit. It paid off things that would have taken me so much longer to pay off. If you have credit card bills that you're paying minimum balances on, definitely give them to Freedom. They fixed my payments at any amount I could afford every month.
Monica, thank you for reviewing your experience! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 24, 2021
The employees are very knowledgeable and sensitive to my situation. They follow up immediately with any of my requests. The delays seem to be with the attorneys. I would think they would be eager to get a settlement and get paid. Why this process takes so long, is frustrating.
We appreciate you taking the time to leave us a review, William. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 24, 2021
I would highly recommend Freedom Debt Relief to a friend. They are always pleasant, very fair and honest, and treat you with respect. Everyone is so nice, from customer service, and their attorneys too. I am very satisfied with Freedom Debt Relief's help. They have helped me tremendously with my debt. They are just great.
Peter, thank you for your review and your kind words. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 24, 2021
I had been getting many calls from a collection agency. I called Freedom and discussed the problem. They were very helpful, by telling me what to do. So far so good. Have not heard from the debt agency in a while. Thank you Freedom Debt Relief.
Thank you for reviewing your experience, Rebecca. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Please visit your dashboard for further resources at www.fdrclient.com. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 24, 2021
I check out the dashboard at least once a month, and sometimes more than that. However, if one of those opportunities to agree to a settlement came up and I somehow didn't get the message fast enough, I don't know exactly what Freedom Debt Relief would do. Other than that, I'm enjoying their services. It made things easier.
Philip, we appreciate you taking the time to leave us a review! We're elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2021
Freedom Debt Relief goes above and beyond expectations. Their legal team is very attentive as well and customer service is considerate and very courteous. I am almost at the end of my contract. Thanks, I have not experienced any problems yet. Thank you so much for helping me get through a very tough financial situation.
Linda, thank you for reviewing your experience. We are very happy to hear that you received wonderful customer service, we look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2021
This program sounds like a wonderful idea without having to go through bankruptcy. They did not make me feel bad once for my financial mess. The only negative part is too many calls to talk to you when the first person already went over everything with you and it seems repetitive.
Jolene, thank you for your feedback. Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2021
I strongly recommend Freedom debt relief for everyone who struggle with a debt. I had around $20k debt. Almost half of my debt is canceled and from 8 accounts 4 of them are resolved. Thank you so much! Freedom Debt Relief.
We appreciate you taking the time to leave us a review, Solomon. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2021
Since I’ve been working with Freedom Debt Relief I’ve had a great experience. They’ve help me navigate my creditors and help me get back on track. I would recommend them to anybody in my situation that needs the extra help to try to get back your credit.
Ward, thank you for sharing your experience! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 23, 2021
I had checked into a reverse mortgage and they told me that one of the accounts you have had been charged off, so I called you. She suggested I call the debtor to find out if it had been. She was very helpful to tell me what to do.
Letha, thank you for taking the time to review your experience. We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 23, 2021
Freedom's service has been good. The reps are very thorough. If I have a question, I get an answer right away. Working with them was very easy. I just had to give them information on my account and they took it from there. It's good because I know that there's an end in sight to my debt and that makes me very happy.
We appreciate you taking the time to leave us a review, Lynette. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 22, 2021
Never thought I would get something done bout my credit issues. Placing extra money in account I can't touch helps a lot. Don't always have time to take care of issues due to working to money. I see my work paying off.
Thank you for sharing your experience Cheryl! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 22, 2021
Very friendly staff. Within one month already a settlement. They keep in touch with me and regular updates on progress and offer videos on what to do to help you through many situations. I would recommend the program to others who are in need of consolidating debt.
We appreciate you taking the time to leave us a review, Melanie! We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. We encourage you to continue using your Dashboard, it is a great tool to help you better understand the program process. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2021
Some of the communication appointments weren't always kept but were still very good for everything else. The major stress is trying to talk to the debt companies about what is going on with my personal finances. Not paying them was just as hard.
Nicholas, thank you for reviewing your experience. We understand that handling creditor calls can be difficult, for tha reason you have our full support. If you have questions, call our customer service team any day of the week! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 22, 2021
I had a very nice person. She explained everything to me very well and we went step by step so I would know how to look up anything that I needed. Thank you very much....If I have any problem I know who to call.
We appreciate you taking the time to leave us a review, Brenda! Our team takes pride in providing world-class customer service to our clients. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 22, 2021
Professional conversation with a consultant. Very informative. He was very clear and concise and easy to talk to. The whole process was easy and direct to the point. The paperwork was easy and fast. He answered my questions easily and with assurance. It was a feeling of relief after the process was completed.
Pilar, we appreciate you taking the time to leave us a review! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2021
Everyone I have interacted with has been very helpful and kind. Any question I had was clarified and the process explained very thoroughly. It was a great pleasure in dealing with Cory. The customer service individual have explained things very efficiently to me.
We appreciate you taking the time to leave us a review, Margaret. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 22, 2021
I was comfortable with the reps. But I noticed one time that I got a refund from them for some practices that weren't totally above board. Maybe they didn't give full disclosure but I was reimbursed $400. Other than that, they don't bother me and if I ever have any questions, they answer the phone right away and answer my questions. I could be done with the program within a month and my credit score's starting to go up again.
Kevin, thank you for reviewing your experience. We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2021
I am looking forward to someday in the foreseeable future, finally being debt free. I have spent most of my life battling debt. The Freedom Debt Relief program seems promising and the personnel I have interacted with have all been friendly and helpful.
Stephen, thank you for your review. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2021
20 months in and my second settlement. The first settlement amount negotiated was less than my original amount and is paid in full. The second account was for a much larger amount and a much more aggressive creditors and the legal team needed to be involved (grateful I signed up for that). Legal was difficult to contact and I’m not sure how hard they worked for me. Ultimately, my debt was not reduced, but I have a payment plan, saved thousands in interest and do not have to pay any additional fees. For all this I am very grateful. There is still one account left, I hope we can negotiate it soon. The entire process will be longer than originally estimated, but everything is much better in my life. Thank you.
We appreciate you taking the time to leave us a review, Deborah. We also want to think you for trusting us and being patient with this process, we look forward to your brighter financial future! Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2021
My son, William **, Jim Thorpe, PA, who currently is in the process of a separation from his 10 year relationship with his girlfriend, called Freedom from Debt when I spoke about how FDR and how FDR may be able to help him. He called and is currently working with FDR now too. I am hoping this program works as well for him as it's working, so far, for my husband and I.
Patricia, thank you for your recommendation. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2021
I would tell anyone about Freedom Debt. I love how we were treated. It was like everyone really cared. I did not think I could find the debt we and I stayed awake at trying to figure this out and I kept seeing the ad on tv. I called and I was so grateful after I talked to them. Please let them help you. Thank you.
Debra, thank you for your review and your recommendation! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2021
They’re very knowledgeable, helpful and not pushy made in a great transition. Keep me informed every step of the way. I love that I got emails from my pocket ride. The next day I got an email saying my package should arrive. I like that there’s great line in communication. Very confident.
We appreciate you taking the time to leave us a review, Tina. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2021
I know you are holding my hand though this process. But it's still hard to get the calls and tell them that we can't pay. It definitely humbles you. I wish the bills could be paid up front on the lower amount and I understand how you do this but it's scary to me my stomach is always in knots.
Lynn, thank you for reviewing your experience so far. We understand that creditor calls can be very intimidating. We encourage you to answer as many calls as you are comfortable with, but you're not obligated to answer every call. The calls you do choose to answer, remember less is more. You don’t have to answer every question a creditor asks. Keep the conversation short and simple. On your dashboard you can find resources and a tip sheet that can help you with these calls. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you need further assistance with these calls.
Reviewed Oct. 21, 2021
Personal loan for 3 years didn’t qualify. Card not included but, was on my original list. Customer service is hard to get through to. Overall seems A little unorganized and I keep a message that I have a card not included but it clearly is.
Hi Susan, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 21, 2021
Yes, debt relief, it is exactly what Freedom Debt has been to me, a relief. The weight off my shoulders. Freedom debt has been since the beginning and continue to see me through to the end, and for that I say thank you!!!
Robert, thank you very much for sharing your experience with us! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2021
I enrolled 11 accounts into this program (2 loans and 9 credit cards). To date, 2 credit cards have been paid off. 1 loan has been settled and is being paid. 4 of the existing credit cards have been settled and are being paid. As of today, there are still 3 cards waiting for settlement. I am very happy with the progress that has been made and can't wait to "graduate".
Dennis, we appreciate you taking the time to leave us a review! We’re pleased to hear that you are happy with your savings. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 21, 2021
It's an amazing and very helpful program. Once my debt gets resolved, I'm hunting for a house out of town! I recommend this program to anyone, especially those who need a fixed payment plan each month! When my debt started piling up, I found this program and decided to go for it! I already got 1 out of 4 debts resolved!
Alana, thank you for taking the time to review your experience. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 21, 2021
Jason, my debt consultant, explained everything really well. Then the customer service people were always there to answer whatever questions. Since working with Freedom, I have more money now in my account because I'm not paying all these credit cards. It's always just the standard payment to them and it's easier to budget monthly.
Kelly, thank you for reviewing your experience. We are very happy to hear that we have been able to help you with your budgeting as well as your debt. Thank you for choosing Freedom Debt Relief.
Reviewed Oct. 21, 2021
They put a lot of my stress at ease. They were very understanding and empathetic towards my situation. I'm chronically ill and I was just trying to get a job that would accommodate my illness. They made my payment so that I could afford it, and then, also, afford to live. They've always been very great. I had a lot of debt, like more than the average customer. All of my debts have taken about a year and a half to two years to pay down. That's because of what I was able to put in. If I was able to put in more, it would have been a lot faster.
I only had issues with one of my accounts and that was because they were difficult to deal with anyway. It's my last debt with them and everything is paid off. It's taken about five years to have everything paid off. By the time this one's paid off, it would be six years. But they have done well with everything. They have a lot of options to communicate. You can call, communicate through email, communicate through online chat and they're very responsive. There had been times where I've had to adjust how much I put in and they never once were rude about it. The whole experience has been amazing.
People should make sure that they are aware of all of their creditors. Try to deal with the one that's the most difficult first. For example, all of mine were very accommodating, except for my last one. It was a rare case where I got sued by the creditor. But because I was paying extra for legal help through Freedom Debt, they were able to help me.
Thank you for taking the time to review your experience, Rachel. We are very happy to be a part of your journey towards a brighter financial future. Thank you for choosing Freedom Debt Relief as your guide towards your financial freedom.
Reviewed Oct. 20, 2021
Very helpful and informative help! I made the right move!!! Would advise anyone who is in debt to use them!!!! I will be able to enjoy my retirement much more!!! Have no regrets about contacting them and putting my finances in their hands!!!
Charles, we appreciate you taking the time to leave us a review! We take pride in making sure our clients are supported throughout the process. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2021
I think it's amazing how they keep on top of all the financial issues I gave them to process. So far they're great! I began in Aug. and we're already negotiating my first debt! Could not have done it without their help.
We appreciate you taking the time to leave us a review, Linda. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2021
Wish I knew about this company sooner. They have been Very helpful with helping me overcome debt. After my first settlement, I feel more confident that I chose this company to help me. I recommend Freedom Debt Relief for any issues.
We appreciate you taking the time to leave us a review, Christine. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2021
So far you have done a great job. Everything is working great. I hope to be able to send more if I can. The people I have Dealt with have been great and explained everything. It’s a big Weight off my shoulders
We are committed to providing customer satisfaction and you have our full attention 7 days a week. Please reach out to our Customer Service team at (800) 655-6303 or visit your dashboard at www.fdrclient.com for further assistance when needed!
Reviewed Oct. 20, 2021
Yes I definitely I would recommend Freedom Debt Relief for getting out of debt. I feel like they are working with my best interest in mind and are very professional in the manner they interact with me. I have told friends about the company and service.
Mary, we would like to thank you for taking the time to review our program, we are very happy to hear that you are pleased with the progress of your program. We are very excited and look forward to assisting you with your goal towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2021
Very pleased with the work that’s being done. I’m very happy I enrolled in this program. I would recommended my family and friends into this program to help with their debt cause it helped me a whole lot.
Hello Deirdre, thank you for taking the time to review your experience! We are very pleased to hear that our program has been helpful, thank you again for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2021
They are getting me back on my feet and helping me clear my debt. Very helpful and easy program to use. I would highly recommend anyone to use Freedom Debt Relief to anyone. I would chose them over any other debt solution company out there.
Ruby, we would like to thank you for taking the time to review our program, we are very happy to hear that you are pleased with the progress of your program. We are very excited and look forward to assisting you with your goal towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2021
Nice to have my debt settled. Thanks! This is a great establishment to handle all your bills to get out of debt. I was drowning into debt and this company help me when I needed it the most. I can finally get back on track with my finances and have extra spending money.
We appreciate you taking the time to leave us a review, Machelle. We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2021
Doing wonders for me. Just wish the collection calls would stop soon. I get so stressed when they call during my work hours and I work two jobs to make ends meet. The second job I can’t have my phone on me so most of the calls go to voicemail
Hello Kristin, thank you for taking the time to review your experience! Creditor calls can be stressful if you need additional resources to better handle these calls, please visit your dashboard at www.fdrclient.com or reach out to customer service and we will be happy to advise you. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2021
I was hospitalized for a month. Laid off. Two family also had COVID pretty bad. Tax refund delayed and unemployment. I explained situation and the representative was so kind and assured me that there was not a problem of missing a payment. I almost cried in relief. Thank you so much. I am recovering and will get my payments up to par asap. I'm very grateful. ❤️
Rita, thank you for sharing your experience with us. We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2021
Updated on 9/24/2022: Everything was handled professionally. Always able to make a phone call when I had any questions and always handled appropriately. When problems came up I was referred to their legal department and everything handled effectively and in a timely manner. Always kept me posted as to what was happening. If I ever have credit problems again, I would definitely use again.
Updated on 03/25/2022: They have done a good job. Easy to work with and communicate with. Keep me updated as to any options available to me. Their legal services have done a great job taking care of several court issues. Very happy with results so far.
Original Review: Always available to explain and go over things. Very professional and courteous. Getting results in a timely manner. Everything is being handled as previously explained. Office personnel seem to be well trained and knowledgeable so as to be able to answer most questions when I contact Customer Service.
Hello Thomas, we appreciate your feedback! We prioritize our clients needs and we make sure that our clients are supported throughout their program. We are committed to providing customer satisfaction and you have our full attention 7 days a week. Please reach out to our Customer Service team at (800) 655-6303 or visit your dashboard at www.fdrclient.com for further assistance when needed!
Reviewed Oct. 20, 2021
My experience was amazing and easy. A big shoutout to Donna. She was patient, determined, friendly with me. She set all my accounts for an affordable monthly payment. As soon as I got approved, that stress weight was lifted from my shoulders. I feel like I can now breathe and see the myself out of financial debt real soon.
Hello Alexandra, thank you for taking the time to review your experience! We are very pleased to hear that our program has been helpful, thank you again for choosing Freedom Debt Relief!
Reviewed Oct. 20, 2021
Freedom Debt Relief got me out large credit debt from hospital bills. They saved me a lot of money from credit card interest on the credit cards. The high interest rates on the credit cards was the problem. Could hardly make the monthly payments on each card.
We are very excited and look forward to assisting you with your goal towards a brighter financial future. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 20, 2021
Customer service was fine. Try Freedom out and see if I can help. The only thing that I don't like about the program is that the bills that you're paying off, it's still on your credit. And if somebody calls to check your credit, they can still see that it's not taken care of.
Marcia, thank you for your feedback. Your credit will begin to be updated by creditors, as the accounts are paid off. We strive to support our clients through this process, if you have questions about this please reach out to the customer service team at (800) 655-6303 or support@freedomdebtrelief.com. Thank you for being a valued client of Freedom Debt Relief!
Original Review: Oct. 19, 2021
Updated on 12/17/2021: I am more than satisfied with your service. I only have two issues that do not sit well with me.
Original Review: When I joined Freedom Debt Relief they told me a lot about the program, and it sounded like something I wanted to belong to. I believe at the onset there were a few dollar figures, that I could choose from, I chose the $370.00 a month figure and stated because I was on a limited income, paying a hefty car payment, medical Insurance and living expenses I could not afford more. I do not believe that a consolidation loan was ever mentioned but, if it was I know I would not be interested and told them so.
Why I only gave a three star,, I have been asked if increasing my monthly payment was possible, I said no. No one ever, in the beginning, that I can remember ever mentioned a loan. It is like what I said about a limited income fell on deaf ears. I am with you because I wanted to, and I still want to. I recently got out of the hospital and into rehab for a knee replacement. I AM STRANDED TO AT HOME NOW. My computer died and all I have is a.my cell phone and it doesn't work well. I am doing the best I can. Carl
Carl, thank you for taking the time to review your experience. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.
Reviewed Oct. 19, 2021
I would highly recommend this to my friends. It has been a wonderful experience. I was sure glad that they were there to help me. I don’t know where I would be without them. When you have a problem please contact them.
Thank you Suzanne, for taking the time to leave us a review and for your recommendation. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 19, 2021
I am in conclusion of my agreement with FDR. The program started great until I realized that all the money you're saving in settlements gets paid back in fees and misc charges. Honestly, a person can do this on their own just by negotiating with creditors. Negotiate and commit to pay your accounts to each creditor. It takes time but can be done. I enrolled $43k in credit card debt and expected these huge savings, but in the end I paid $42k out in total for everything.
We appreciate you taking the time to leave us a review, Douglas. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. Although we charge fees, we ask you to consider the time you saved along with the money you saved. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2021
Very helpful and informative. I would recommend if you are in the process of fixing your credit and debt. They always keep you in the know. They will email or text if anything changes on your account. Thanks for your help and look forward to fixing my debt.
We appreciate you taking the time to leave us a review, Sharon. We take pride in making sure our clients are supported throughout the process. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 19, 2021
This program has been very helpful to me, I am grateful to all the support I got from the FDR because I am close to reaching my goals! FDR staff and their customer service has been great and I am looking forward for being debt free for the years to come!
Nasra, thank you for taking the time to leave us a review! Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2021
Everything is took care of, Lawyers on call for me, no phone calls from any of my creditors and I am just sitting and waiting for the great news of no more bills or high interest. But I only did this at last resort, after anyone turn 62 years old the bank will not talk to you unless you have 100% of money in their bank and I even had a 810 credit score and never been late on a payment. I love Freedom.
We appreciate you taking the time to leave us a review, Felix. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 19, 2021
Everything was explained to me thoroughly from the beginning of the process until the end and everything that was said was the same by everyone in the company. I am looking forward to this experience and get myself back in a better position than when I started.
We appreciate you taking the time to leave us a review, Penny. Our team takes pride in providing world-class customer service to our clients. We look forward to your brighter financial future! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 19, 2021
Seen the information on my Straight Talk account, so I made the call! The best move I've made in years! Great and very professional assistant. My stress level has dropped at least 90 percent. I'm finally seeing there is hope to this debt. I, as I'm sure many more people, had gotten into an unwanted rut due to Covid. I wasn't sure how I could make it, thanks FDR. Keep up the great work!
Thank you Amy, for taking the time to review your experience. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 19, 2021
Thankful for this company and all the ways it has helped my life. The ease of the website and how to view what’s open - being worked on and resolved. How it catches new accounts that are able to be included.
We appreciate you taking the time to leave us a review, Crystal. We’re elated to see you are using your Client Dashboard! This is a great tool to use to stay informed of your program progress! Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 18, 2021
Company manages my account well and is steadily negotiating with creditors for a settlement of up to 50% less. This is a real savings for me and makes a difference in getting my credit rating back up. I’m grateful to this company.
Cynthia, we appreciate you taking the time to leave us a review! We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2021
My representative was awesome and very helpful. I had to call him with follow up questions and he answered everything I had and advised me how to proceed with my bank and my creditors. I have also reached out to customer service and they were helpful as well.
Karen, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2021
I was a little hesitant at first. But now it is a great relief to find a company I can trust. Big thanks to Andrew for everything. He really help me understand the process. He even gave me insight on what I was up against with loan lending companies and their hidden agendas. Again thank you so much for the help.
We appreciate you taking the time to leave us a review, Miesha. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 18, 2021
After being asked, on SIX separate occasions to identify all of the credit cards involved and providing said same, I finally threatened to leave the program and was rewarded with a conversation with a Supervisor. The discussion resulted in the issue being resolved.
We appreciate you taking the time to leave us a review, Rebecca. We look forward to your brighter financial future. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 18, 2021
Was very helpful and help put my mind at ease. Was served a summons and was given the information I needed. Very understanding throughout the pandemic, every one of you has always been a pleasant experience. Thank you very much.
Thank you, Kevin, for taking the time to leave us a review! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.
Reviewed Oct. 18, 2021
I was in a hard spot, especially with the pandemic. One call to Freedom Debt Relief and my stress was relieved. Absolutely amazing. Courteous and always help with any questions. Thank you. When I felt like I didn't have any help, I made the call to freedom debt relief and within a month my debts are being prepared and settlements are being made. Such a relief. I truly feel like I have someone on my side now. Appreciate it freedom debt relief, you are amazing people.
Floyd, we appreciate you taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 18, 2021
They are really good about helping make sure to solve all your debt and answer any questions you have. I would recommend them to others because it has been a big help on my life with their help and support.
We appreciate you taking the time to leave us a review, Natalie. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 18, 2021
Overall, the experience with Freedom Debt Relief has been positive. It's taken longer than I was expecting because there was a little bit of a lag but they just negotiated my last debt. I should be graduating by the end of this month. The fact that I don't have any more debt makes me feel great. However, when Freedom Debt Relief completes a debt negotiation, they should take that one step further and report it to the credit bureaus to make sure that they're updated. Once the debt is paid, the credit bureaus may mark them as closed and that negatively impacts the credit because it could say the credit card holder closed the account. Freedom Debt Relief should not just indicate that the accounts are closed, but that they're paid either in full or settled for less which doesn't affect one's credit as badly as just having the account closed.
Freedom Debt Relief told me not to contact any of my creditors and not to pay any bill. I assumed that once I made the first deposit, which was that same day, that they were going to at least reach out to all of my creditors and say they were working on negotiating them down and not to negatively impact my credit because they're not going to be getting payments in full for quite some time. They set you up for four or five years, depending upon the extent of the debt. But they didn't reach out for four or five months to any of the creditors. In turn, that took my credit which I was struggling to keep up because I wanted that good credit rating.
If you miss one payment, your credit drops. If you miss two payments, it drops even more. It continued to get worse so I went from a 747 down to 380. I contacted Freedom Debt Relief to help me get my credit fixed, not to kill it and then have to make me start all over again. They took a little too long to negotiate some of the bills that they could have handled pretty quickly. They defaulted me on all my credit cards so it's kind of a double-edged sword. I don't think they should have waited five months before they negotiated the first settlement. They should have said, “If this is your initial payment and this is gonna be your monthly payment going forward, we'll take as much of this and pay it off.” That way, each deposit, they could pay off something else. But once they started, it seemed to be a quick process.
Karyne, thank you for your feedback. We do our very best to negotiate accounts as quickly as possible, but we do need funds to accumulate before we begin that initial contact for negotiations. If you have any issues with accounts that are paid off, but reflecting on your credit report please give us a call and we can further assist you. Congratulations on your progress and thank you for choosing Freedom Debt Relief.
Reviewed Oct. 17, 2021
Great customer service. Seems like a really good program to get out of the crushing debt feeling of too many different payments without putting yourself in another form of crushing debt. I recommend this to anyone with that hopeless feeling.
Hi Chris, thank you for taking the time to review your experience. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2021
Apparently Discover Card doesn't work with debt management companies, so Discover has sued me and won a judgment against me. Not that it has been a big deal. So far they've only gotten one state income tax return, so it'll be a while before that one's settled. Other than that, they've seemed to do a fairly decent job. Thanks much!!
We appreciate you taking the time to leave us a review, Timothy. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 17, 2021
New to FDR but very helpful so far. Very accessible and the client dashboard is easy to operate. The whole process was easy to walk thru. They are easy to reach to answer questions. I look forward to being out of debt on a plan that is livable.
Shirley, we appreciate you taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 17, 2021
I needed help paying my debts as I became disabled. I did not want to file bankruptcy, as I truly want to pay my bills. Freedom Debt Relief worked hard to help me accomplish a way to my financial goals in a shorter, more cost efficient manner. I would highly recommend to anyone!
We appreciate you taking the time to leave us a review, Jenny. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 17, 2021
... I truly appreciate the service calls. Being able to speak to a representative does give me the opportunity to ask questions if need be regarding my circumstances... And also the moment I need to surely think of a better more promising tomorrow the closer we'll get through the program.
We appreciate you taking the time to leave us a review, Jeffrey. Our team takes pride in providing world-class customer service to our clients. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 17, 2021
I was in the program for 4 years. Every time I called for anything the customer service reps were very helpful and understanding. I recently had to drop the program. The only thing I am not happy with is the amount of time it took just to settle 3 of my debts and I have been continuing to pay 500.00 a month for the next 3 settlements for what I feel is 2 years at least and still have 3 more which my graduation date continues to elongate and it became frustrating and I honestly just couldn’t afford that kind of money every month any longer. I struggled through the pandemic and it has all finally caught up with me financially. At this point I have decided to directly work with the creditors I still owe money to and make payments to them directly. Thank you Freedom Debt Relief for all you did do for me.
Keri, we appreciate you taking the time to leave us a review. Our team takes pride in providing world-class customer service to our clients. We understand that the pandemic impacted a lot of our clients and we understand making payments may become difficult. Thank you for being a valued client of Freedom Debt Relief!
Reviewed Oct. 17, 2021
The representative was very accurate and helpful. She informed me of everything I needed to know and right on point and I would like to thank her for a job well done. This is why she got a five star rating.
Thank you, Diana, for taking the time to leave us a review! Our clients are our top priority and ensuring that you feel appreciated and respected is the main goal. Thank you for choosing Freedom Debt Relief!
Reviewed Oct. 17, 2021
I've been dealing with Freedom Debt Relief for years and everybody seems knowledgeable when I speak to them when I have questions. They provide good service. But one of my biggest complaints is that they give you a graduation date from the program, but that’s not the case. It keeps getting extended which is a little frustrating. I’ve spoken to them about it and they said they can only give an estimated settlement date because once they are hands on with the companies to resolve matters, like how quickly the credit card companies will come to an agreement, that's beyond their control. Also, when they settle a debt, for example I owed $3,000 and they settle it for 1,500, the government considers the other 1,500 as income and they kind of want to tax you on that. That's kind of crazy.
Julie, thank you for the feedback. Unfortunately, we cannot provide a concrete graduation date because creditor willingness is very important for our process. This just means that we may feel ready for negotiations because a certain amount of time has passed, but in reality we need funds to accumulate along with creditor willingness amongst other factors. Same thing with 1099-C forms, those are issued by the creditors and not our company. Thank you for choosing freedom Debt Relief, if you have any further questions regarding this information please contact customer service.
Reviewed Oct. 16, 2021
They were very helpful and proactive on resolving my issues with the creditors. I have never felt a great relief knowing that I am not overwhelmed with credit card debt. I recommend that anyone who is under pressure with mounting debt should look into this program.
Linda, we appreciate you taking the time to leave us a review! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for choosing Freedom Debt Relief!
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