Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 44 Reviews 8235 - 8435
    Verified purchase
    StaffBilling

    Reviewed Jan. 25, 2022

    Excellent Program. I don't know what I would have done without them. They took all the stress from me so I could get my life back on track and get the bills paid. Everyone so nice. They do not judge you. They were always there to answers any questions that I had and made sure I understood everything.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Linda, thank you for sharing your experience with us! We are happy to hear that you're happy with the progress and that we have been able to relieve some of your stress relating to your debts. Thank you for choosing Freedom Debt relief as your financial guide!

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    Price

    Reviewed Jan. 25, 2022

    Being bounced between multiple company names at the beginning of the process should have been a red flag along with the urgency to sign everything that day. Sending all accounts into collections and eventually being charged off was not communicated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Daniel, we are sorry to hear that you are unhappy with our company. We are very transparent about the process of the program and we make sure to cover it multiple times on various parts of the enrollment process. We understand your concerns and an account specialist will be reaching out to you soon to address your concerns. Thank you for choosing Freedom Debt Relief as your guide.

    Verified purchase

    Reviewed Jan. 25, 2022

    I would highly recommend family or friend. My debt is being paid and I don't have the stress anymore. I only have a couple more to go and then I am finished. I couldn't do this without Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Karla, thank you for sharing your experience. Rest assured our negotiations team is working very hard to get you the best savings across all of your accounts. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 25, 2022

    I enjoyed working with them. They are very considerate of what we were going through. They are very polite and friendly. If I would ever get in that situation again I would definitely use them again and I would recommend them to a friend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience with us Patricia. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 25, 2022

    I'm very pleased with the professional care my situation has received. All of my accounts have been successfully settled and I will be finished with the program in 10 months. They were there for me when I really needed them. Good job!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Georgia, thank you for sharing your experience. It is great to hear that you have received the service and support that we hold pride in. We urge you to contact our customer service team to discuss potential ways for you to complete your program faster! Thank you for choosing Freedom Debt Relief!

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    Refunds & PayoutsBilling

    Reviewed Jan. 25, 2022

    The process was simple, quit paying my credit cards and enroll them all into Freedom Debt Reliefs program. I continued making all my deposits over the years and was able to watch my debts get knocked off one by one as they were negotiated. I just finished my last settlement and my credit is back to being good again. I would definitely recommend this and have recommended this program to people who are in a lot of debt and are only making minimum payments. I am in my mid 30's now with a good credit score and no credit card debt. All I owe is my house and my car.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Bryan, congratulations on all of your progress. Your graduation is right around the corner, it has been an honor to guide you in this journey towards a brighter financial future. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed Jan. 24, 2022

    FDR has been very helpful towards helping me pay off my debt. They keep me up to date & they’re very professional. I keep my communication via email since it’s more convenient for me. I’m very pleased with this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Brenda, thank you for sharing your experience with me! It is great to hear that you are happy with your progress, we urge you to use your dashboard as a tool for updates as well! Thank you for choosing Freedom Debt Relief as a guide.

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    Customer ServiceStaff

    Reviewed Jan. 24, 2022

    Every time and anytime I called in, they were always kind and so very helpful! Thank you for helping me get through my debt settlements. I don’t think I could’ve done this without your help. I highly recommend this company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Samantha, thank you for sharing your experience with us! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief as your guide!

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    Customer ServiceStaffBilling

    Reviewed Jan. 24, 2022

    This program was a God send. Not always fun to deal with this stuff but their team made it clear and simple. After 2 years I was able to pay off $25k in credit card debt and my credit is bouncing back and calls are stopping.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience Jordan. Dealing with creditors, settlements, and debts can be very stressful and that's why we are here. Not only do we negotiate and reduce your debt, but we also want to help reduce the stress you feel regarding your debts. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & Speed

    Reviewed Jan. 24, 2022

    The Freedom Debt Relief program is great especially with access to consult with legal counsel when needed. Once enrolled it's easy and profitable if you invest as much as you can to complete the program early. You can go to your dashboard any time and check your status, make call, ask questions or consult with legal counsel.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience, Velda. All of your effort and hard work really reflects on the progress of your program., it is great to hear that you're happy with our service efforts! Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Jan. 24, 2022

    Freedom Debt Relief has been absolutely wonderful to do business with. I am quickly becoming solvent again with their assistance. Would highly recommend! They have an excellent track record and will go the extra mile whenever necessary. I would be more than happy to utilize their services in the future if needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mark, thank you for sharing your experience with us! Rest assured our negotiations team is working very hard to settle your last account, we strongly suggest you check in on your dashboard for updates! Thank you for choosing Freedom Debt Relief!

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    Contract & TermsRefunds & PayoutsStaffBilling

    Reviewed Jan. 24, 2022

    When you are struggling to pay your bills that are less than $25000. The Relief has been able to help me pay back debt. They kept me informed each time an agreement made with a client. I feel great knowing I can reclaim my credit.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Billy, thank you for sharing your experience. It is great to see all of the progress that you have made while working with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief as your financial guide!

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    Rates

    Reviewed Jan. 22, 2022

    Able to settle my 3 accounts in a short period of time. I was able to save money with the 3 accounts, now I’m debt free. No more worries of the high interest rate. I will recommend Freedom to my friends. I can retire whenever I want.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leonido, thank you for trusting us as your guide to a debt free future! Whenever you choose to retire, we wish you continue success and a happy retirement! Thank you for choosing Freedom Debt Relief!

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    PriceStaff

    Reviewed Jan. 22, 2022

    They really helped me a lot but I am almost finish. I had so many charge plates that I just got overwhelmed and Freedom Debt did the job. For me. Just Thankful for them. I really appreciate all that they’ve doing. Just be glad when finish.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jeanette, we appreciate you sharing your experience! Rest assured that our negotiations team is working very hard to achieve the best settlements and the best savings for you! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 22, 2022

    I'm very close to being finished. It felt nice to have everybody taken care of and paid. Freedom Debt Relief has been great.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Alicia, thank you for reviewing your experience! It is great to see that all of your hard work is finally paying off! Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 21, 2022

    They are helping us pay a lot and we appreciate the help they are giving us, we got out of a lot of debt with them and they are always helping and available to respond and inform things on how the process is. They are very accessible, I am forever grateful for them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Edna, thank you for sharing your experience! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 21, 2022

    Cory is an employee to treasure as he went above and beyond as he walked me through all the steps that I needed to do. Cory explained everything well to me. He explained all the services that I can have, what benefits do not apply to me, and what I shouldn't choose. He ensured that I didn't miss any information before agreeing with all the terms. He kept on apologizing when all the terms were repeated. Thank you so much, Cory. I'm looking forward to graduating from all my debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Ma Ismela, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    PriceRates

    Reviewed Jan. 21, 2022

    Well done job. However, it needs to put in effort to negotiate with a lower settlement rate. I prefer at most @ 50% settlement rate that I’m going to accept. Sometimes, I have to settle at 70% rate. Adding back 18% of enrollment rate for service fee, it’s not worth to join the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Julie, thank you for sharing your input. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We work very hard to get you the best settlement percentage possible, 50% is the goal but it is not a guarantee considering all of the factors that determine negotiations. Your feedback is very important to us, we urge you to contact our customer service team for any further questions you may have about your program.

    Verified purchase
    Customer ServicePriceRefunds & PayoutsStaffBillingTransparency

    Reviewed Jan. 21, 2022

    Updated on 07/22/2022: I can't say enough about this program. The people at this company were always pleasant when you called and were always so helpful and encouraging. As they predicted I graduated December 2021 so much faster than any other financial institution. I was so surprised to see how much money they saved me. When I was able to I increased my biweekly payment amount which also helped to pay my debt off earlier.

    Original Review: This company has been so successful with negotiating my debt. Be patient with them. It will take a couple of years or more to graduate but well worth it. One suggestion if you get served papers from Debt Collector you only have 3 days to get them to the Legal Company that takes care of saving you from going to court.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Linda thank you for sharing your experience. It is great to see that our clients take the time to learn and understand the process of the program, we greatly appreciate it! We look forward to your continued success, thank you for choosing Freedom Debt Relief!

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    Sales & MarketingPriceStaffBillingRatesSales Tactics

    Reviewed Jan. 21, 2022

    While the idea behind FDR is not bad, they sold me using high pressure sales tactics and completely false promises. I started with roughly 45,000-47,000 in total debt. I have made deposits of roughly 33,000 into the program so far and I still have outstanding debt of 14,000. I literally didn’t benefit at all from the program, even though I never missed a deposit in 3 years. The fees they charge to settle the debts outweighs any savings you may have on interest or the debt being “written off” by the creditor, all while completely ruining your credit. When I joined FDR I had never missed a payment on any account. My credit is now shattered and when I’m finished with the program (there is also no graduation date given) I will have paid the same amount as what I owed. Beware of companies like this. I regret my choice to work with FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Bradley, thank you for sharing this feedback. We are sorry to hear that you're disappointed with the program, an account will be reaching out regarding the actual status of your program. Thank you for choosing Freedom Debt Relief.

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    Customer Service

    Reviewed Jan. 21, 2022

    Everything is good. The reason why it Is not 5 stars is because one time there is a confusion about my enrolled credit and people from Freedom Debt Relief seem to have a different answers and it was very frustrating. Other than that, everything is great, everyone is nice, customer service very good. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Anake, thank you for your review. It is great to hear that the confusion has been resolved. If any questions come up in the future do not hesitate to reachout to us, we urge you to log into your dashboard for updates! Thank you for choosing Freedom Debt Relief!

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    StaffTransparency

    Reviewed Jan. 21, 2022

    The one thing that stands out to me is that FDR does exactly what they say that they do in helping to eliminate debt for much less than what you originally owe. In many instances, at fifty percent less and even greater! They have been very supportive and transparent in everything they do. If you stick to the plan and use the client dashboard everything works well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Paul thank you for sharing your experience! Rest assured our negotiations team is working hard on your last account to get you the best savings possible! Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 21, 2022

    Very, very good service. Treated me very good. Always recommend to friends. Nice and friendly people to work with. Have nice day. Always friendly. If it would happen again would always come back to you

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello James, it is great to hear that you recommend our service! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 21, 2022

    I appreciate FDR for their service in resolving nearly all my debts and soon to graduate. At the onset, l was overwhelmed with my debts, which led to frustration and cognitive deficit. I consulted a representative who assisted me in setting a road map to financial freedom.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Leonard, thank you for reviewing your experience! Congratulations on your hard work, our negotiations team is working very hard to get you the best savings across all of your accounts. Thank you for choosing Freedom Debt Relief as your financial guide!

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    Punctuality & SpeedBilling

    Reviewed Jan. 21, 2022

    I have an account I have been paying on for approximately 2 years. The balance was down from the 9,000 mark to around 4,000 mark. My dedicated account was short 7.50. I paid it on time but I was not told there was a clearing period before this was actually in my account. Therefore my account went null & void & was sent to NLL & then back to Freedom & is not being paid on now. It is showing I am back to the original 9,000 mark after paying 2 years on this account. When I deposit my 232.00 every two weeks there is not a waiting period. My money is taken right away but because I was 7.50 short my account is not being worked on now. I do not need legal action from this creditor over 7.50. I have been faithful with my payments. This account should be back on my active list & payments should be continued or reestablished.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lori, thank you for reaching out. We understand it can be frustrating to wait for renegotiations after an account becomes Null & Void. An account specialist will reach out to address your formal complaint and the necessary steps top renegotiate. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 21, 2022

    Always had a great experience with FDR and would highly recommend them to a friend. Every agent has always been very friendly and patient. Always makes me feel comfortable. Always ready to help and to solve my problem with ease.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cyndie, thank you for reviewing your experience with us. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 21, 2022

    Our experience with FDR has been very satisfactory. The service has been excellent and we are so happy to be nearing the end of our debts. We would be happy to refer a friend to your company. You were always available to answer any questions we had.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carol, thank you for sharing your experience. We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.

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    Punctuality & SpeedStaffBillingRates

    Reviewed Jan. 20, 2022

    My husband and I are very pleased with the service we have received through the FDR program. They have helped us reduce our debt in a short amount of time, while saving us thousands of dollars in interest. The FDR team is efficient and work to our set schedule, balancing negotiations, payments, and finalizations -- great results!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Patricia! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Punctuality & Speed

    Reviewed Jan. 20, 2022

    You're doing a great Job.... Sometimes I'm think are slow, but you're doing the right with a great negotiation business with my creditors. Thank you for all you are doing for us at the critical moments in my finances.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Samuel, thank you for your feedback, it is greatly appreciated! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase

    Reviewed Jan. 20, 2022

    From inception of my entry into this debt relief program to thus far, Freedom Debt Relief (FDR) has successfully negotiated several of my accounts. Of course, I have to do my part by making arranged deposits in order for the debt relief to progress. I'm thankful and grateful FDR has made this experience less stressful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Norma, we are very happy to hear that your experience with us has relieved some of your stress. Rest assured our negotiations team is working very hard to obtain the best settlements and savings possible for you! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 20, 2022

    I am very happy with what Freedom Debt Relief has done for me. Would be happy to recommend them to anyone who needs their help. They have been very patient with answering all my questions. They are just great and I appreciate all they have done for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Rose. We work very hard to make sure that our clients are comfortable during this process, and being transparent is very important to us! Thank you for choosing Freedom Debt Relief!

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    Customer ServiceRefunds & PayoutsStaff

    Reviewed Jan. 20, 2022

    Tony in resolution resolved the account and the refund amount. Tony is very Diligent and understands all the moving parts of the system of paying off accounts. If it wouldn’t have been for Tony I probably would still be making phone calls trying to get this figured out. I really appreciate Tony's work ethic and I hope Tony is rewarded financially for her work and knowledge.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review Carmen, It's always great to hear clients share how pleased they are with our service efforts. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Punctuality & Speed

    Reviewed Jan. 20, 2022

    Doing a good job. Am very please with the way it's going. Just can't wait till it is finally done. You have kept me informed and let me know how everything is going. Glad I've done this. Thank you very much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marion, thank you for taking the time to review your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 20, 2022

    The Freedom staff has been very formal regarding my debt. I am happy it has been a professional team and the customer service is excellent. If I have to recommend a friend, I would do it with you. You are special and very formal.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Mercedes, thank you for reviewing your experience. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase

    Reviewed Jan. 20, 2022

    Most of my a/cs were settled very satisfactory. I was issued a court summons for Amex and did not get a settlement because there was no correspondence to Amex for 3 years I am now in the program longer than anticipated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback Susan. We understand that negotiations can take time and legal accounts can be frustrating. An account specialist will reach out to address any questions you may have bout your account. Thank you for being a valued client of Freedom Debt Relief!

    Verified purchase

    Reviewed Jan. 20, 2022

    FDR does a wonderful job of handling our debts, settling our accounts and looking out for our best outcome! Have not been disappointed in the least. They are great! I am more than halfway thru the program. Thank You for all you do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marguerite, thank you for sharing your experience! Rest assured we are working very hard to settle the rest of your accounts! Please let us know how we can continue to support you in your journey to a brighter financial future! Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Jan. 20, 2022

    When I lost my job Freedom Debt Relief helped me to see the light at the end of the tunnel! I could have paid on credit cards the rest of my life but thanks to them I will be able to live debt free in a couple of years!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carolyn, thank you for reviewing your experience. We understand that times are tough and it is inevitable to run into financial hardships, especially in these times. We are very excited to guide you in this journey to a brighter financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Jan. 20, 2022

    I’m going to spend as much as I would have just paying the cards off. I would suggest you you talk to your creditors and go from there. I’ve spent way more than I would have if I would have just done that.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tim thank you for reviewing your experience, we understand that the process can be time consuming at the beginning. We ask you to understand that negotiations take time and there are many things that factor in during the negotiation process. An account specialist will reachout to you to discuss this information in detail. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Jan. 20, 2022

    Helpful will recommend to my friends and others that needs help of their accounts payments. Very satisfied on their services. We need help to consolidate credits that helps other in finance. Continue the good work and thanks for the help and on my accountability.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Salvador, we appreciate your review. We look forward to helping you achieve all of your financial goals! Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 19, 2022

    Yes I have already recommended it to people. It was a life saver for me! Everyone was very nice and informative. This was such a peaceful and pleasant way to pay off debt without having to deal with anyone but FDR! FDR is an outstanding company to work with!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience Donna. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 19, 2022

    By far, the customer service at Freedom Debt is above par. The team is responsive and diligent! In my opinion, they are above par. This is a very stressful time for me. With the tools FDR provides, my stress has decreased immensely.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Shirley, thank you for reviewing your experience! It is great to hear that we have been able to reduce your stress! Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief!

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    Billing

    Reviewed Jan. 19, 2022

    They have been pretty fair on keeping me on track. I had one account slip through and IDK how. This company made my debt consolidated into a shorter period of time. I was able to retire and pay all these bills in one lump sum.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Carmelita, thank you for reviewing your experience with us. Our goal is to save you time and money and it is great to hear that you're happy with your progress! Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Jan. 19, 2022

    They have been very friendly and helpful through the whole process. When I had questions or needed help I could always get ahold of them quickly and get the answers I needed. I would recommend them if you need help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Connie, thank you for reviewing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

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    Customer Service

    Reviewed Jan. 19, 2022

    From the first and final call with FDR, I understood what to expect and when to expect it. I have not called much simply because the information I need to see comes over monthly on my statement. I would recommend FDR

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tomekka, thank you for reviewing your experience! Rest assured our negotiations team is actively working on settling your accounts. We urge you to log in to your dashboard for updates as well! Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 19, 2022

    The program is easy for the customer, but the fees are pretty high from FDR In Comparison to the debt that is relieved. Customer service is good, but it has not specified all the details when asked. I got to learn more about the program after I was in it. I thank you for all the work and help and I wished I was more informed when I joined.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lucas, we appreciate your feedback. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Customer ServiceStaff

    Reviewed Jan. 19, 2022

    From the first settlement to now coming to conclusion my debt, they are 100% professional customer service. Four years to complete my reduced debt payoff, they delivered what they said they would do. Again Thank You Freedom Debt Relief 2022.

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    Response from Freedom Debt Relief

    Robert, we appreciate your review! It is so great to hear that you are pleased with our service efforts. We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 19, 2022

    I am extremely excited on becoming debt free. Freedom Debt helped me to stay focused on my goal. As of the end of this month (Jan) my dream will be realized. Thank you Freedom Debt Relief for helping me thru this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sheran, it is great to hear that you're excited for the finish line! It is an honor to be your solution to financial freedom, thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 19, 2022

    A career change (starting a new business) led to getting in over my head with CC debt. From day one I was treated with respect by the advisors at Freedom. Happy to now be succeeding in my business and debt-free!

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    Response from Freedom Debt Relief

    Nicole, thank you for reviewing your experience. Congratulations on your success and your progress. It has been an honor to support you in this journey, please let us know how we can continue to do so. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffEase of Use

    Reviewed Jan. 19, 2022

    Easy to work with. very good website. Easy to use and understand. Always someone to answer questions. l\'ve been happy with customer service. It's taken longer than I thought but my fault. I would recommend anyone to use their services. Everyone I have talked to at Freedom Debt Relief is very professional and always answered my questions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience, Mark. It is great to hear that you have found our dashboard helpful and easy to use! Please let us know how we can continue to support you on your journey towards a brighter financial future! Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 19, 2022

    I am very happy by the way Freedom Debt Relief has handled my debts during what has been a very difficult time in last 3-4 yrs. Would I recommend FDR to a friend - YES. In fact I have passed the contact information to at least 4 of my friends.

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    Response from Freedom Debt Relief

    Hi Sharon, thank you so much for recommending us and for trusting the process of the program. Congratulations on all of your hard work and progress, its all finally paying off! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 18, 2022

    Everyone has always been very helpful to us, and we are very please to what you all helped us do to get our debt down. Every TIME WE HAVE CALLED YOU HAVE BEEN RIGHT THERE TO HELP US THROUGH OUR PROBLEMS. I would be so worried about something, and you always made me feel better when I got off the phone with whoever it was I was talking to. You have very nice staff working to please everyone they can.

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    Response from Freedom Debt Relief

    Todd, thank you for sharing your experience. We are so happy to hear that we have been able to reduce some of the stress you were experiencing. Its great to hear that that you are happy with our service efforts, please let us know how we can continue to assist you. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 18, 2022

    I like to thank you for the help you bring to me and my financial problems. I really appreciate it and will recommend to anyone who needs help with their financial. Hope everything will be better for my records now.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Uriel, we work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    StaffFollow-Through

    Reviewed Jan. 18, 2022

    My debt has been slowly but surely getting resolved. I still have a few more to go through, but all in all, the program is doing what they said it would. My credit score fluctuates as debt is being resolved and then goes back up. It's kind of fun watching the process/progress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Kimberly, thank you for your review, it is great to hear that you're committed to the program and tracking the progress. We are happy to assist you with any questions that may come up over time, thank you for being a valued client of freedom Debt Relief!

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    Reviewed Jan. 18, 2022

    I will be debt free in March of this year. Thank you for your service for getting a my debt paid off and I have recommended to my family and friends for good service that Freedom Relief. Thank you again for your service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience, Deborah. It is great to hear that you're happy with the progress of the program! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 17, 2022

    The company and representatives are good. Just the fees....The debt does not seem to be going down even though one is well aware that it is based on the contributions the debtor makes to the designated account. And the credit score does not seem to improve much, which according to the staff will take time.

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    Response from Freedom Debt Relief

    Hilda, thank you for taking the time to review your experience. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Once accounts are paid off, your creditors are responsible of reporting the update to the credit bureau. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Customer ServiceBilling

    Reviewed Jan. 17, 2022

    They great people to work with. They are always there to answer any problem that you might have. I would advise anyone that has credit cards or debt problems to call them. They are great to work with. So if you have debt problems I would give them a call.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Linda thank you for sharing your experience. We work very hard to make sure we can provide all of the information you need when you need it. It is great to hear that you are happy with our service efforts, please let us know how we can continue to support you in your journey towards a brighter financial future. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 17, 2022

    I would highly recommend Freedom Debt Relief. They have been very helpful and professional. During Covid I lost major income and Freedom was understanding and stuck with me and now I’m slowly getting back on my feet while paying off my debt.

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    Response from Freedom Debt Relief

    Ted thank you for reviewing your experience! We are happy to hear that you turned to us and trust us to help you during these hard times. Please let us know how we can continue supporting your every step! Thank you for being valued client of Freedom Debt Relief.

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    Punctuality & SpeedStaff

    Reviewed Jan. 17, 2022

    I already have turned friends in your direction to consolidate their debts. The savings alone helps to keep their families afloat during these trying times with this pandemic. Many jobs were lost and families are struggling just to get by with daily living expenses. Inflation hit hard and fast without warning. Thank God we have churches to turn to in desperate times with much needed essentials.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Maria, thank you for reviewing your experience! We appreciate you recommending our program! We are happy to hear that you have been able to use your savings during these hard times! Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Jan. 17, 2022

    The experience working with Freedom Debt Relief was a life saver for me. They did all the negotiating and hard work for me when they had to deal with the creditors. I am grateful for all they did for me and I recommend this to a friend. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience Maria. It is great to hear that our negotiation process has worked well for you. Please let us know how we can continue to support your journey. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Jan. 17, 2022

    Helpful every time I called. Great experience. Very knowledgeable and made thing easier for me. Would tell any friend in need of this experience to try it for themselves. Would not have been able to do myself to get my credit resolved.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Nancy, thank you for reviewing your experience. Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Jan. 17, 2022

    This is my second time in the program. I was very relieved that I was able to get into the program again to help relief the stress. The customer service is excellent and professional. The company don’t judge you because you are at the same place again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience Carolyn. We are happy to hear that you are comfortable with our customer service team, we are very excited to work with you on your journey towards financial freedom. Thank you for choosing Freedom Debt Relief.

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    Customer ServicePunctuality & SpeedStaffFollow-Through

    Reviewed Jan. 17, 2022

    The other company before, I was having a situation once my pay got messed up. I was trying to get everything to a particular part of the month where the bulk of my money would be so I wouldn't have to be paying those late fees. But at the time, they weren't cooperating, so I got lucky with Freedom Debt Relief. They do what they say. I take my hat off to their reps. My agent was in Arizona. Once he called me and we got the conversation going, he walked me through the procedures of it. I've never done debt relief stuff so I was skeptical about it, but he guaranteed that the situation would benefit, so I agreed.

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    Response from Freedom Debt Relief

    Jesse, were honored to be your solution to financial relief, please let us know how we can continue to support you in this journey. Thank you for choosing Freedom Debt Relief as your guide!

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    Customer ServicePunctuality & SpeedStaffBilling

    Reviewed Jan. 16, 2022

    I've been struggling to figure out how to maintain my situation but I got an email from "FDR" so I went to their page to get an estimate. I had to call and find out if it was true because it was a perfect fit for me. Once I talked to them on the phone to see my options, the lady helped me choose the best way for me to handle my situation. Now I have automated payments set up and I'm not worrying about making multiple payments all over. Beyond satisfied and I cannot wait to have finished my journey with them. Best decision yet in 2022 was working with "FDR".

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    Response from Freedom Debt Relief

    Demetrius, thank you for reviewing your experience. We are very happy to hear that your enrollment process was stress free. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Jan. 16, 2022

    My experience was very positive. I was a little bit hesitant to use the debt resolving service, but the person that helped set my doubts at ease. The person that helped me was friendly and helpful in walking me through and explaining the process of resolving my debt. I would highly recommend them to anybody that needs help resolving financial debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Erika, thank you for reviewing your experience with us. We understand that taking the first step to resolve your debt can be intimidating, we are very glad that you have trusted us to be your guide in your journey towards financial freedom. Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Jan. 16, 2022

    They have helped me where I couldn’t get anywhere. The creditors wouldn’t even talk to me. I thought I could do it on my own but I was wrong. It seems like a long process, but, they have done what I could not. They have knocked down my debt and my score is now rising again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Christine. This process can be very difficult and draining when doing it alone, we are happy to be the bridge between you and your creditors, to help you achieve a brighter financial future. Thank you for being a valued client of Freedom Debt Relief.

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    StaffBilling

    Reviewed Jan. 16, 2022

    During our last 2 years with Freedom Debt Relief we have been transitioning to a more secure lifestyle. One that is not strained by wondering how we will make our next minimum payment to where we have the ability to meet each day secure in our financial outlook. Though we still have 2 years left in the program we feel this has been a great help in securing our financial independence.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Whitner, thank you for reviewing your experience. We are very happy to hear that you have been able to develop a new financial perspective, we are thrilled to accompany you on your journey towards a brighter financial future. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Jan. 16, 2022

    Lots of great software to handle my case. Lo's of programs to choose from. Very professional atmosphere. Lots of follow up with phone numbers and text numbers. Expert personnel handling my case. Thank you for your professionalism in dealing with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, thank you for reviewing your experience with us. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Jan. 16, 2022

    Your company is great. Thank You for the help. I am glad This will all be over soon. I am thinking about this every day and wish it was over now. Thank you for the help. Am I supposed to be done in two years. Your company is doing a good thing for people like me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Joseph, thank you for taking the time to review your experience with us. We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.

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    Customer ServiceTechStaffBillingRates

    Reviewed Jan. 16, 2022

    My husband had a really bad accident and he totaled his truck. He wound up in the hospital and it threw us way behind on our bills. Instead of filing bankruptcy, we decided to go this way. The lady that worked with us was very informational and gave us time to think about it. I had called the creditors at first and told them about my husband and none of them wanted to work with us. We've had a couple that came back and sued us, and Freedom was Johnny-on-the-spot. They have a legal team. I just sent them the summons I got in the mail or was served with and they took care of it right away. They negotiated down the interest off of what our actual purchase is. They worked with two of our credit cards. Since our settlement payments were on time and we had an excellent pay history, those cards were reinstated, so we’re back in good graces again. I recommended them to a lot of people.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Martha, thank you for sharing this with us. We are very sorry your family had to go through that stress of dealing with your creditors directly. We are very happy to hear that we have been able to help you get back on your feet! Thank you for choosing Freedom Debt Relief as your guide.

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    Billing

    Reviewed Jan. 15, 2022

    I would recommend FDR so you can be free from your debts of credit card but you have to be very concern you cannot use them anymore, but as the time passes by you get used of it not using them and concerned that soon all your debts will come to an end.

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    Response from Freedom Debt Relief

    Lila, thank you for taking the time to review your experience. We work very hard to make sure that you understand the process of the program to help you make knowledgeable decisions in the future regarding credit cards and loans. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 15, 2022

    They have walked me thru the program and answered all my questions. It has been very easy so far. Everything is laid out for you. An answer is as close as your phone. Everything is handled professional and with your debt problem in mind.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your review Anna. Please let us know how we can continue to support you in your journey towards financial freedom. Thank you for choosing Freedom Debt Relief.

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    PriceHonesty & Transparency

    Reviewed Jan. 15, 2022

    Not really recommended as this company wasn’t honest regarding time in program, they even got the number of debts enrolled incorrect-I was being charged twice for one. I’d suggest passing or working it out oneself. Not a good one.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Shannon, we appreciate your feedback. We are sorry to hear that you have had a bad experience wit our program, due to the nature of your complaint an account specialist will be reaching out soon. Thank you for choosing Freedom Debt Relief.

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    BillingTransparency

    Reviewed Jan. 15, 2022

    Updated on 07/07/2022: I'm absolutely happy because I didn't give up when the world experienced a major lockdown; the Pandemic. I totally remained focus on my goal to complete the final payment celebration, and 07/2022 after five years I AM DEBT FREE!!! Thank you Freedom Debt Relief for all of your hard work and support. The end....

    Original Review: Of course I would recommend to a friend, and I have done so several times because I'm one credit card resolution away from becoming debt free; what a relief! I'm thrilled and have learned to live with just one credit card thanks to Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Denise, thank you for reviewing your great experience with us! congratulations on all of your hard work and progress, rest assured we are working very hard on settling your last account! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 15, 2022

    My husband found Freedom Debt Relief and he did it, then I followed right along. He’s done so he’s very happy. Mine is till about July. This is absolutely amazing. My brother asked me about it and I already told him this is the one to go with.

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    Response from Freedom Debt Relief

    Laurie, were happy to hear that you're please with the progress of your program. Thank you for recommending us to your family! We are honored to be your partners on this journey, thank you for choosing Freedom Debt Relief!

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    PricePunctuality & Speed

    Reviewed Jan. 14, 2022

    This was a rip off. Said they could save you money but they didn't would have been cheaper negotiating on my own which I did with 2 of the creditors. They take forever to negotiate so they can keep making money off you. With their fees. Hopefully I'll never have to do this again cause I won't be using this company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Joseph, thank you for your feedback. We are sorry you are having a poor experience, a specialist will be reaching out regarding your complaint. Please remember that our fees are set and do not change through the duration of the program. It is also important to consider that negotiations take time and there are factors that determine the negotiation process for each account. Thank you for choosing Freedom Debt Relief.

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    Reviewed Jan. 14, 2022

    Very good service. We had to pull some strings at the end to get this debt resolved once and for all at the end, but overall a good experience. Hope to never have to use the service again, but would highly recommend it to someone else.

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    Response from Freedom Debt Relief

    Ovadia, thank you for reviewing your experience! Congratulations on completing your program! Thank you for your recommendations and for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 14, 2022

    I'm almost debt free thanks to their help and diligence. They protect you in the process from collectors and do all the paperwork for you. I'm happy I took the decision to look for their help. It took me 4 years to do it and it was the best decision I took for my finances. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jennifer thank you for reviewing your experience. Congratulations, all of your hard work is really paying off. We work very hard to be able to give you all of the help, resources, and information that you need to be successful in your journey towards financial freedom. Thank you for choosing Freedom debt relief!

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    Staff

    Reviewed Jan. 14, 2022

    I have been happy to see some of my debts disappear and Freedom Debt Relief has done a very good job of helping me out of this situation. Would recommend it to anyone who is struggling to get out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Barbara, thank you for reviewing your experience. We are very excited to work with you on your journey towards financial freedom. Thank you for choosing Freedom Debt Relief!

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    PriceHonesty & Transparency

    Reviewed Jan. 14, 2022

    My initial bimonthly charge was $120ish when I joined the program. One instance required it to move to $182 for a 'temporary' time and has not come down in two years. This left a further strain upon my family, causing us to use other credit not listed in this program (that we kept out because we were managing it on our own) to make up the difference. While we appreciate the program and the relief it has provided my family, I feel lied to about the amount needed per pay period and has left a sour taste in our mouths with the program.

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    Response from Freedom Debt Relief

    Thank you for your feedback, Jacob. A specialist will be reaching out regarding the changes you mentioned that were made to your account. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaffBilling

    Reviewed Jan. 14, 2022

    Helped me reduce my credit card debts and make payments to creditors and dealt with their collecting calls. They provide resources and tutorials on how to deal with creditors and how each stage of the process and negotiation works. Easy to work with and explain the process thoroughly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Stephanie thank you for reviewing your experience! We are very happy to hear that you are finding the resources in your dashboard helpful. Please let us know how we can continue supporting your journey. Thank you for choosing Freedom Debt Relief !

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    Customer Service

    Reviewed Jan. 14, 2022

    Our negotiators from Freedom Debt Relief keep me in the loop on what's going on and what I need to do. Any questions I have, they answer it. So, everything is fine. I also go into the website often to see what's been negotiated. I'm very comfortable working through our program. I don't have to worry about collectors calling. I'm getting rid of all that old debts, too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elaine, it is great to hear that you have had a delightful process. Please do not hesitate to reach out to us if any questions come up in the future. It is an honor to be your partner in this journey, thank you for choosing Freedom Debt Relief!

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    Price

    Reviewed Jan. 13, 2022

    Take long time to resolve the debts and asking more money to resolve. I don't like that, I've been 2 yrs and still some debts without resolved. They need more focus on each customer and try to resolve the debts sooner, not happy that take long time to resolve.

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    Response from Freedom Debt Relief

    We appreciate your feedback, Ivonne. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffLoan ProcessTransparency

    Reviewed Jan. 13, 2022

    Updated on 01/20/2023: I just graduated and wanted to say thank you for all your help. From the very beginning, your agents put me at ease regarding my debt problems. Even when I ran into a difficult spot, you guys worked with me to get back on track. My credit score increase by 100 points and now, other than a student loan... I am debt free. Thank you Freedom Debt Relief.

    Original Review: I am so pleased with the work FDR has done on my behalf. I had debtors calling and sending letters non stop. It was depressing. And when I was in between jobs they worked with Mr to keep me on track. I would definitely recommend using their service to get finances back on track. Thank you.

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    Response from Freedom Debt Relief

    Edward thank you for reviewing your experience! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Reviewed Jan. 13, 2022

    Surely it has been a blessing in disguise for me. Took some weight off my shoulders. It is a simple process but you have to be dedicated to the process. Nothing in life comes easy! They explain everything and check with you before they even make a move also.

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    Response from Freedom Debt Relief

    Thank you for your review Jolene. We are very happy to hear that we have been able to relieve some of the stress you were experiencing. We also appreciate you taking the time to understand the program and for trusting us as your guide towards a debt free future! Thank you for choosing Freedom Debt Relief!

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    Refunds & Payouts

    Reviewed Jan. 13, 2022

    You did nothing to settle this but yet collected 700.00. **. Worse mistake of my life!! When I am paying for a law firm and they have to settle for me, what right do you have to collect any money at all?? You did nothing!!! If you did the leg work fine, but you let it go to where I got sued, so you should not collect a damn dime!!

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    Response from Freedom Debt Relief

    Wendy, thank you for reaching out with this feedback. Due to the nature of your complaint, a specialist will be reaching out to address your questions and concerns. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceContract & TermsStaffRates

    Reviewed Jan. 13, 2022

    I highly recommend Freedom Debt Relief for those who are working to regain a better credit score to help get better financing for mortgages, cars, etc. It just makes sense to make your life better with the best credit rating you can get. Freedom helps you with the collection calls, the tedious settlement agreements, and keeps you informed at every juncture.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    LaCretia, we appreciate you taking the time to leave us a review! We're honored to be your solution to financial relief. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    StaffTransparency

    Reviewed Jan. 13, 2022

    I am very happy with the way they are taking care of my accounts. They keep me updated on all accounts. I would recommend to everyone. The dashboard is a great tool. It lets you know the the deposit you have to make and your graduation date.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Anthony, for taking the time to leave us a review! We are very happy to hear you are pleased with your progress! Please continue using your dashboard to stay updated with your program! Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Jan. 13, 2022

    We have been pleased with the progress so far. When we first started we thought progress to be further along. Freedom set monthly debit for a two year payoff, but did not happen. Expectations not met. Don’t really know if we would recommend this program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Louise. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    PriceRefunds & PayoutsBilling

    Reviewed Jan. 13, 2022

    I am not satisfy on paying my Walmart bill. I think it took too long and I think that you took too long to pay because you want the extra money. You are very expensive. Please concentrate on my last bill.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Shelly, thank you for your feedback. We understand you are frustrated, it is important to remember that settlements require funds and creditor willingness. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Our fee percentage does not change, it is a set percentage. An account specialist will reach out to you soon to address any questions you may have about your account. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 13, 2022

    I have found my experience to be great. I am very pleased with the service they provided. It has helped me to achieve financial stability. I would recommend the service to anyone who seek to take control of their finances. Great service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate your review Roy! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 13, 2022

    Is the best decision I did for myself by enrolled with your company. Very easy to check my account and get alerts on time. Will love to recommend it to everyone. Freedom debt relief is the best company to help you get your life back on track.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience Sohna! Thank you for giving us the opportunity to help you reach your financial goals! Please continue using your Dashboard to keep up to date with your progress! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceContract & TermsStaffBillingTransparency

    Reviewed Jan. 13, 2022

    Updated on 09/25/2023: Since I started with Freedom Debt Relief in 2019, I've only had two or three concerns. Usually, the concern was taken care of within one call. I had a different person every time I called. But everybody that I've spoken with from customer service to management has always been helpful to me. Freedom Debt Relief sounded dealt with all the creditors and made all the agreements. All they did was send me notices to accept the agreements. It has been a blessing to us. Everybody has been great when I've had questions or concerns about anything going on. The only card that gave us an issue was Discover. They wouldn't take a settlement. Other than that, FDR has been able to work through all of my credit cards. Their service has been great. They gave me my life back. They took the stress off and taught me a new way of shopping.

    Original review: Since joining with Freedom Debt Relief, they have taken care of all my needs. It has been stress free not having to deal with the Creditors and letting FDR take care of everything. They keep you informed of everything, so you can stay on top of what is going on.

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    Response from Freedom Debt Relief

    Donald, thank you for taking the time to review your experience! It makes us very happy to hear that we have been able to alleviate some of the stress you were experiencing! Thank you for choosing Freedom Debt Relief!

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    Reviewed Jan. 13, 2022

    After weighing my options and looking into debt relief, I was contacted by FDR. They explained my best options and gave me all the pros and cons and allowed me to make my own decision without pressure. I decided to go with their plan, and look forward to being debt free in the next couple of years.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Whitney. Thank you for allowing us the opportunity to help you with your financial goal! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceStaff

    Reviewed Jan. 13, 2022

    Any questions I've had, Freedom Debt Relief's reps have always had the answers. I haven't called customer service too many times because most things are explained very well on the client dashboard. Everything has been working really smooth. I've got one settlement left, and it's in progress right now.

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    Response from Freedom Debt Relief

    Kyle, congratulations! All of your hard work is paying off! It is great to hear that you have found your dashboard helpful, if you have any questions please do not hesitate to reach out to us. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedMaintenance

    Reviewed Jan. 12, 2022

    Great customer service also quick progress on knocking my debt. Would recommend FDR to anyone. Also the phones and mail from the creditors stopped so if you really need and want to fix your problems give them a call today

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    Response from Freedom Debt Relief

    Ronald, thank you for reviewing your experience. We are very glad to hear that you found our resources helpful, we understand that creditor calls can be very frustrating. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 12, 2022

    I was generally very pleased with my experience with FDR. It seemed to take a long time to get the last debt to agree to a settlement, but that may be because of the collection agency themselves. I would certainly recommend FDR to anyone to help reduce their debt and settle for less. The only other complaint I have is that with the pandemic I never knew where to call and with whom I could talk if I needed it..

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    Response from Freedom Debt Relief

    Marilyn, thank you for reviewing your experience. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. We understand that the pandemic may cause our clients to need additional help which is why we are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Staff

    Reviewed Jan. 12, 2022

    For good services good manner and all the persons I spoken to. Always looking to help on my concerns. Everyone work hard on my case. I will recommend anyone without thinking. I'm hardly to find someone for recommendation.

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    Response from Freedom Debt Relief

    Carlos, thank you for reviewing your experience with us! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Jan. 12, 2022

    This program was very helpful and I'm very thankful for this company. Every time I had a question, someone was there to provide answers quickly. I graduate in less than a month and I'm so excited! Thank you for being awesome FDR!

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    Response from Freedom Debt Relief

    Candace, thank you for reviewing your experience. Our main goal is to make sure that all of your questions are answered by providing you with multiple communication resources. Congratulations on all of your progress, we look forward to your graduation! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 12, 2022

    Since I decided to use this company I have peace of mind. No more upsetting phone calls. They have always been helpful and knowledgeable about when and where my account is headed and when I will be debt free. I would definitely recommend this company to friends and family.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Linda. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Congratulations on all of your progress. Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Jan. 11, 2022

    I have had a good experience with Freedom. They are always helpful with any questions. They are always on top of any issues. Using Freedom Debt Relief is the best decision I have made and only wish I had done it sooner.

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    Response from Freedom Debt Relief

    Thank you for reviewing your experience, Rodney. Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Reviewed Jan. 11, 2022

    There was a major account that was taken out of the program without my knowledge and I had to figure out how to settle with the company and get it paid off. The lawyers and Freedom Debt both let me down.

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    Response from Freedom Debt Relief

    Hello Magaly, thank you for your feedback. Due to the nature of your complaint, a debt specialist will be reaching out to discuss the account in question. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Jan. 11, 2022

    Corey was professional and very Helpful. Walked me through every step and made sure I did not have any questions unanswered or resolved. His customer service was truly appreciated and held to a high standard. I would definitely refer FDR to friends and family specifically Corey to help them through their process.

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    Response from Freedom Debt Relief

    Paul thank you for reviewing your experience! We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePricePunctuality & SpeedStaff

    Reviewed Jan. 11, 2022

    Best decision I ever made. Make sure you stick with the program because it works. The beginning is kind of sticky when creditors keep calling, but eventually settlements begin to come and you see your debt disappearing. So happy I did this. Takes a little while but the waiting is worth it. I will be retiring virtually debt-free.

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    Response from Freedom Debt Relief

    Pam thank you for your review! Creditor calls are very frustrating and can even be annoying, we are happy to hear that you're happy with the progress of your program! Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 11, 2022

    I'm very pleased and thankful for all the help and how easy this is. I would recommend Freedom Debt Relief to anyone who needs help. I am so happy to get rid of all the stress I was under having so much debt.

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    Response from Freedom Debt Relief

    Betty thank you for reviewing your experience! We work very hard to make sure the program is stress free and easy for our clients. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    PricePunctuality & SpeedBilling

    Reviewed Jan. 11, 2022

    The program takes a very long time and the debt grows greatly with late fees. Then they negotiate the debt back to what it was before you stopped paying and charge a large fee so you are better off just doing it yourself. If I had not already done the program for so long I would just leave. Step up payment plans with your creditors yourself.

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    Response from Freedom Debt Relief

    Hello Ashley, thank you for choosing Freedom Debt Relief to assist you with your financial goals. It is our goal to provide you with excellent service and help you better manage debts for a better financial future. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.

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    Billing

    Reviewed Jan. 11, 2022

    What surprised us that what we paid off the Credit card companies....The settlement fees took the rest. (settlement Fees are High) Learned a hard lesson. DON'T USE CREDIT CARDS...for emergency ONLY if you have one. Special thank you to the Legal Dept....Job well done. Also your Credit Scores will go up and down like a yoyo.

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    Response from Freedom Debt Relief

    Thank you for reviewing your experience Richard/Phyllis. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Congratulations on all of your progress. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed Jan. 11, 2022

    They are really good. FDR help me a lot. Wish I had known about them earlier. They helped me get rather all my debt credit card. They stay in touch with me. Stop all those phones calls of creditors that be calling you. Over half of my debts have been resolved! Already I don't mind telling people who are having trouble with debt.

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    Response from Freedom Debt Relief

    Eugene, thank you for reviewing your experience! Congratulations on all of your hard work! Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Online & AppStaffEase of UseCommunication

    Reviewed Jan. 11, 2022

    Freedom Debt Relief is helping me with my debt. I am seeing my credit score get back into shape. Their app is easy to use & keeps me informed. Would recommend Freedom Debt Relief if you need help getting your debt back into control.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Caryn. We are happy to hear that you're finding your dashboard very helpful! We will continue to do our best to get you the best savings on all of your accounts! Thank you for choosing Freedom Debt Relief!

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    StaffBillingTransparency

    Reviewed Jan. 11, 2022

    They have been a great help with consolidating our credit card debt and working with creditors to reduce our balances. They have kept us updated throughout the process and walked us through the steps needed to reduce our credit card balances.

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    Response from Freedom Debt Relief

    Thank you Wendy, we appreciate you taking the time to share your experience with us. We’re pleased to hear that you are happy with your savings. Our top goal is to make sure we support our clients every step toward a brighter financial future. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    Punctuality & SpeedStaff

    Reviewed Jan. 11, 2022

    The service FDR offers is very good and all their personnel are very knowledgeable and helpful. We are happy with their service. Their Legal department is also great and listening and quick to get problems resolved. I would recommend their services to my friends and family.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Valerie. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Rest assured that we will continue to work hard to help you achieve your financial goals. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceRefunds & PayoutsStaffBillingRates

    Reviewed Jan. 11, 2022

    The first man that I talked to was very reassuring and understanding. Any questions I had or if I didn't know what was going on, I would call him back and he would take my call. I was paying my bills, but each bill was 30% interest so I was just paying the interest and I couldn't get out from underneath it. FDR worked out a payment that would be easy for me to do. They took all my bills and added them together. I only have one thing left to pay off and I'm out clear. I'm so happy with them.

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    Response from Freedom Debt Relief

    Ivallee, thank you for sharing your experience! We understand how difficult it can get to pay off accounts when interest rates and/or late fees are being piled on, you made the right decision to trust us as your guide in this journey towards a brighter financial future. Thank you for choosing Freedom Debt Relief!

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    Refunds & Payouts

    Reviewed Jan. 10, 2022

    Despite many turns of events that have made it difficult for me to pay my creditors, Freedom Debt Relief has kept me on track modifying as I needed despite family deaths illnesses and I am down to only three more predators to be paid. That’s success for me.

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    Response from Freedom Debt Relief

    Toni, thank you for reviewing your experience. Thank you for sharing that with us. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!

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    Ease of Use

    Reviewed Jan. 10, 2022

    Freedom Debt Relief has resolved four of my debts. I still have two more that they're working on. Anytime I've spoken to anybody, they've been great. I do most of the stuff online and the dashboard is easy to navigate. The messages come through on there and then they tell me to contact them.

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    Response from Freedom Debt Relief

    Kimberly, thank you for reviewing your experience with us! It is great to hear that you have found your dashboard very helpful during this process! Rest assured our negotiations team is working very hard to settle your last accounts! Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaffBillingRates

    Reviewed Jan. 9, 2022

    A friend referred me to FDR and I called them. They asked if I was okay with 348 per month and I agreed. Within a few months, they had the first credit card settled for 53% less than what I owed. A few months later, they were able to settle with the second credit card company for 50% less. The third card will be paid off in December of this year. Then just a few weeks ago, the fourth card finally went into a settlement for 50% less too. They'll make the first payment at the end of this month and it'll be 31 months. I'm hoping that when the one card gets paid off in December of this year, they can up the payment to the final credit card company. If I had been able to make the payments, it would have taken me 30 years to pay them off. Now, two of the cards are now paid off in full and it hasn't even been three years since I've been with FDR. My credit score was down in the 500s when I started. Now, my credit score is back up in the 700s.

    The representatives have been helpful from day one and they always check in with me and let me know what's going on. If I get any statements or anything from the credit card companies, I scan those in or take a photo and email in those. I haven't had to move my payment date, but I'm sure they would be flexible with it. There are some months where I wish I could just be able to skip a payment, but I don't want to do that.

    If you find yourself in a situation where you're not able to make monthly payments, noticing it's going more on the interest than the principal and it will take 30 years to pay off that debt, go with FDR and you can be debt-free within five years or less. Make sure you have that money in your checking account to get it transferred to them on the same date every single month and that's the only thing you need to worry about. They take care of the rest.

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    Response from Freedom Debt Relief

    Congratulations on taking the necessary steps to become debt-free Ellen! Our program works very well because we make sure our clients are well informed and on board before making any decisions! It is great to hear that you are happy with our service efforts! Please let us know how we can continue supporting your journey to financial freedom! Thank you for being a valued client of Freedom Debt Relief!

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    Transparency

    Reviewed Jan. 8, 2022

    I cannot explain how happy and contented I am with this company. No hassles, always updating me with my account. I would definitely recommend to family and friends. Hoping that another family member can experience what I had with this company.

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    Response from Freedom Debt Relief

    Thank you so much for reviewing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.

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    Punctuality & SpeedMaintenance

    Reviewed Jan. 8, 2022

    Longer than I thought but the results were fine. I really thought that you could have negotiated a quick resolve to Holiday Timeshare because we never ever used it. At first we paid our maintenance fees but as time went by and the fees went up, we could not pay due to employment issues.

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    Response from Freedom Debt Relief

    Thank you for your feedback Kenneth. Our top goal is to make sure we support our clients every step toward a brighter financial future. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    StaffBilling

    Reviewed Jan. 8, 2022

    I've seen FDR online and I applied to them and they accepted me to consolidate on my bills. They educated me on how it goes or what I need as far as to continue to work and build my credit back up. They've been helpful in giving me information, knowing what to do, and pointing me in the right direction. When they come to agree with somebody, they always want me to sign off first saying that I actually agree with it, and I definitely appreciate that. They were perfect for me and that was why I stayed with them the whole five years, never tried to opt out of anything. I finally graduated in '22 and Freedom Debt has really been a blessing. I'm still working on trying to build my credit back up because due to the pandemic, I have lost my job and I got back again in a little debt trouble. I recommended them to other people.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience Dwayne. Congratulations on completing your program! It is great to hear that you're pleased with our service efforts. We are very sorry to hear that you are going through a hard time, if there's anything we can do please do not hesitate to contact us. Thank you for choosing Freedom Debt Relief!

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    Punctuality & Speed

    Reviewed Jan. 7, 2022

    Yes I would recommend a friend. I’m truly happy with my decision. I can’t wait for it to be all over. Just so I can start fresh. They do all the legwork for you and you just have to touch base with them and make sure you are available when they need you to ok what they do.

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    Response from Freedom Debt Relief

    Helen, thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Sales & MarketingPriceStaffBillingTransparencyHonesty & Transparency

    Reviewed Jan. 7, 2022

    Updated on 07/16/2022: I believe that I was misled in regards to this program. I was told it would be paid off in 4 years, it was 5. I was told, "Freedom Debt is here to help you." After over 4 years of NEVER missing a payment, I had unexpected medical bills. I was going to have to postpone my payment for a few weeks. I had the money in my dedicated account to pay the amount, but they wouldn't do that. I was finally able to pay 2 payments that month, but Freedom still cancelled one of my debt resolutions and I had to renegotiate. Very, very disappointed in the false claims that they tout but in reality, don't exist. Better think twice before you sign with them. Even if you complete the program, your credit is ruined for up to seven years. (They don't tell you about that part.) I would never recommend them.

    Original Review: I still believe that "Freedom Debt" is a scam. You talk about how you want to help individuals, but it ends up costing you more and taking more time than if I would have just filed bankruptcy and gotten it over with. I would have had more money for myself and not felt I had been screwed with my pants on.

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    Response from Freedom Debt Relief
    Thank you for your feedback Julia. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have.

    Again thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Jan. 7, 2022

    Happy with your program. Glad to have finished this milestone. May God bless you to help someone else load a little easier to carry. I would recommend this program to anyone who needs it. Thank you so much for your help.

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    Response from Freedom Debt Relief

    Jc, thank you for reviewing your experience! We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Jan. 7, 2022

    This has been one of our best experiences. They have always been very nice people to talk to. I have been able to talk to them at any time I needed to. I would advise anyone to go through FDR. The nobody could be better.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Dedra. Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Online & AppStaffEase of Use

    Reviewed Jan. 7, 2022

    The staff at Freedom Debt Relief have always answered my questions, been polite, and knowledgeable. The website is stellar and easy to navigate. They have been a great help to me with my finances too! Keep up the good work.

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    Response from Freedom Debt Relief

    Thank you for your review Howard! It's great to hear you received the utmost level of customer service when speaking with us. We are also very happy to hear that your dashboard has been a very helpful tool! Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed Jan. 7, 2022

    The people are very friendly caring that my bills to be paid off and satisfied and to get it over with these credit cards. I have no trouble with FDR people but they did their job and I am satisfied with their caring. Thank you.

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    Response from Freedom Debt Relief

    Robert, we appreciate you taking the time to review your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Jan. 7, 2022

    I am very pleased with F.D. They really try to resolve your debt problems. I would like to finish my debt relief problem this year. This is my 4th year. If the completion of this can be done, this will help me greatly.

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    Response from Freedom Debt Relief

    Robert, thank you for your review! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Jan. 7, 2022

    Everyone at FDR were courtesy, friendly and helpful. I was given a welcome packet after signing up with help walk me through how to stop collection calls and having collection communication automatically sent to FDR. I never thought I'd get out of debt but with FDR guidance I'm on my way to being debt free.

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    Response from Freedom Debt Relief

    Pamela, thank you for sharing your experience! We are very happy to hear that our customer service team was able to provide you with the necessary information and tools to stop creditor calls and make your experience much easier! Thank you for choosing Freedom Debt Relief!

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    Customer ServiceMaintenanceStaff

    Reviewed Jan. 7, 2022

    Reliable and very professional. Customer service is always good. Every one is always willing to help in anyway they can. Representatives are knowledgeable and willing to stay on the line with you to make sure your questions have been answered. That’s very important. It can make or break a company.

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    Response from Freedom Debt Relief

    Johnie, thank you for reviewing your experience! We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Jan. 7, 2022

    They were really good at helping me out when I needed it. Yes I would recommend them. You can call them anytime. They are really helpful and they work really fast at getting your debt resolved so yes they are a great company.

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    Response from Freedom Debt Relief

    Jane, thank you for reviewing your experience! We are very happy to hear that you are pleased with our teams service efforts. Please let us know how we can continue to support you on your journey towards financial freedom. Thank you for choosing Freedom Debt Relief.

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    Punctuality & SpeedStaffFollow-Through

    Reviewed Jan. 7, 2022

    This company is real and does what they say they're gonna do. It had negotiated my account and helped me when I have needed it. Would definitely recommend to anyone who needs help with debts. I am almost done with mine and can’t wait for that moment. Thanks for all your help.

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    Response from Freedom Debt Relief

    Stacy, thank you for reviewing your experience! We work very hard to ensure that we can help our clients achieve their goals of becoming debt free. We look forward to helping you complete this journey, thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Jan. 7, 2022

    It was easily explained to me. I really need this help I'm very thankful for. I hope to be debt-free very soon. I like the online payment deal. Is priceless. I will tell my friends about the program is a very good program

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    Response from Freedom Debt Relief

    Thank you for your review Jeremy. We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief to reach your financial goals!

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    Customer Service

    Reviewed Jan. 7, 2022

    I was supposed to have finished this year, but now it's 2025 before I'll be finished. I'm a little confused as to what's going on with all the money that I've paid in. I asked questions about it and I left an email the other day, but FDR hasn't gotten back to me yet. But they're good.

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    Response from Freedom Debt Relief

    We appreciate your feedback, Dawn. We urge you to contact our customer service team to help you with your questions, you can also contact one of our customer service advocates via chat on your dashboard. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 6, 2022

    As I was transforming profit into purpose, FDR came to the rescue like a dream. Finding reality in dreams is to trust what “freedom” is all about. FDR was there helped build my character through faith, hope, that I was not alone. I was able to set a goal according to want and need. I am very proud and happy to be of service with quality and integrity of FDR and I will highly recommend.

    Very Respectfully,

    Carmen **

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    Response from Freedom Debt Relief

    Thank you for your review Carmen! We are very happy to hear that we have been able to help you achieve some of your financial goals! Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & SpeedStaffBilling

    Reviewed Jan. 6, 2022

    I have been helped with my debt and do appreciate everything but, I dislike the fact that you wait to settle, therefore making the amount go ALOT higher than what it was to begin with. I wish I could have just continued to make my monthly payments as I was doing prior to making a commitment with FDR.

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    Response from Freedom Debt Relief

    Thank you for your feedback Dolores. in order for us to have leverage over your creditors, it is important for accounts to go past due, as voluntarily agreed upon enrollment. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes! Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Jan. 6, 2022

    Been with FDR for a few years now and they're doing a fantastic job. Anytime there's a settlement or question they're right on it. A+ in my book. Always informative. Call me when they need to or email me with options.

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    Response from Freedom Debt Relief

    Scott thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Jan. 6, 2022

    No more calls or bad letters. Your team always helpful and professional. We are happy with everything. We hope that soon everything paid off. We have very good experience with Freedom. High customer service! Happy New Year 2022. Thank you. Marianna and Gyula **.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Gyula. We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

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    StaffRates

    Reviewed Jan. 6, 2022

    This has been a great partnership, and aid during a difficult time. They are helping me get my life back in order, at a rate that is workable without creating more problems for my current life or the future. I highly recommend this company for anyone.

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    Response from Freedom Debt Relief

    Thank you for your review Michael! We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 6, 2022

    I will sum up the experience with Freedom. They have been very professional and full of clarity. I can't think up all the words to describe how wonderful they have been. So, I will say just so grand. Everyone apart of this company, so very grand. Thank you very much.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Vonzell. Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffBillingTransparency

    Reviewed Jan. 6, 2022

    UPDATED 10/08/2022: If you are really serious about paying off all your debt, Freedom can help you for sure. The first year was a little stressful because your creditors will call you quite a bit. Once they understand that you are in this program, the calls stop coming & you can relax & let the freedom team do their thing. I am so thankful that I can now retire & not worry about how I can live on a fixed income. Thank you Freedom Team.

    ORIGINAL REVIEW: I would definitely recommend a person in a lot of credit card debt to enroll in this debt relief program. It has made my life so much better knowing I can retire and be credit card debt free. Freedom Debt Relief saved me from a lot of worry. Wish I had enrolled a lot sooner.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Bonita. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Jan. 6, 2022

    I am very thankful for Freedom Debt Relief. They worked very hard to get settlements for us. We are in the homestretch of our process. We started in October of 2018 and will be completely finished by December 2022. I would definitely recommend this company to my friends and family.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Heather. Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Reviewed Jan. 6, 2022

    I could not be more pleased with FDR's handling of my debt issues. I am in complete control of the process and have had to make some periodic adjustments to my program. These changes were handled seamlessly and efficiently by FDR associates. I would definitely recommend FDR to a relative or friend.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, John. We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

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    StaffTransparency

    Reviewed Jan. 6, 2022

    This is an Amazing service! They kept me on track every step of the way! I could easily access my account to see all of my progress. FDR was always updating me on the status of my account and resolved all issues. I could not have done this without the help of FDR!

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    Response from Freedom Debt Relief

    Thank you for your review Allison. Our top goal is to make sure we support our clients every step toward a brighter financial future. Thank you for choosing Freedom Debt Relief!

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    StaffHonesty & Transparency

    Reviewed Jan. 6, 2022

    I can honestly say that I wasn’t sure in the beginning of the process but I can say for sure that I would send any of my friends to Freedom Debt Relief. They did a great job for me. They were very diligent.

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    Response from Freedom Debt Relief

    Jeremy thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Customer ServicePunctuality & SpeedBilling

    Reviewed Jan. 5, 2022

    I like the service of Freedom Debt Relief. Their customer service has been really wonderful. I can always reach somebody. If I send them an email, they’re very prompt with responding back. As far as the monthly payment that I pay, I don't have to worry about dealing with those creditors. They are doing it for me. It has been a blessing. The negotiation process has been so smooth. All that I have to do is log in and accept, approve, and it's done. All the work in the background is done for me. The dashboard is also easy for me to utilize.

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    Response from Freedom Debt Relief

    Thank you for your review Alicia! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 5, 2022

    I admit at first I was hesitant but I had nothing to lose and was very much in debt and needed a way out and FREEDOM helped me ...so plain and straight to the point. Don't expect overnight results but with time you benefit big time and would not regret it.

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    Response from Freedom Debt Relief

    Adrian, thank you for taking the time to review your experience with us! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

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    Transparency

    Reviewed Jan. 5, 2022

    Updated on 3/31/2023: I’ve had a great experience and have cleared up a lot of my accounts in a very short timeframe. Would recommend to anyone, my only concern was how my credit score declined from decent to very poor. And it still hasn’t gotten back to where it was even with all the accounts that I’ve paid off and closed. Nor with the accounts that I pay on time regularly each month.

    Original review: I’m extremely happy with the company. They have closed quite a few of my accounts in a very short time. And I have never had any problems with them and they’re always available anytime I need to get in touch with anyone.

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    Response from Freedom Debt Relief

    Karen we appreciate you reviewing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

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    StaffLoan Process

    Reviewed Jan. 5, 2022

    This has been an excellent experience!!! Very professional and I will be finished earlier than expected with my debt resolution. I am so Thankful that this process was not a difficult process. When you have questions, there is someone there to walk you through. I had a question about consolidation loan plus and felt very comfortable with proceeding. Thank You!!!

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    Response from Freedom Debt Relief

    Thank you for reviewing your experience Pamela! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 5, 2022

    Freedom Debt has been very helpful and professional in helping me and my debts. I highly recommend them to anyone needing help. They were highly recommended to me by another customer and they are true to there and explain everything.

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    Response from Freedom Debt Relief

    Michelle, thank you for reviewing your experience! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Jan. 5, 2022

    Excellent and Efficient Service from beginning to End. FDR has assisted me in Consolidating my Debt in such a professional manner. My credit score has gone from 550 to 690.. WOW. Thank you to FDR….Again thank you for your assistance

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    Response from Freedom Debt Relief

    Melvin, thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Sales & MarketingPunctuality & SpeedRefunds & PayoutsBilling

    Reviewed Jan. 5, 2022

    I have sent more than $8000 and I only have one settlement begun with 36 more payments. I submitted 4 different creditors and believed that this would be a relief. It is not, it's stressful. This is extremely slow! I had expected to be completely debt free. If I could I would ask for a complete refund and negotiate with my creditors directly. I almost feel like it is a scam. Very disappointed.

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    Response from Freedom Debt Relief

    Thank you for your feedback Joseph. We are very sorry to hear that you are unhappy with our program. A specialist will be reaching out shortly to address your concerns. Thank you for your patience and thank you for choosing Freedom Debt Relief as your guide towards financial freedom.

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    Customer ServiceStaff

    Reviewed Jan. 5, 2022

    Great help. They know what they are doing. Always available. I found them knowledgeable and friendly. I liked being able to access them for questions and support almost immediately when I've called. Remarkable. I would recommend them any time. Hope you don't have to use them. But if you do, go for it.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Eugene. We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 5, 2022

    Great service. Has helped me save quite a bit and Freedom Debt Relief has got the creditors off my back. I am finally seeing the light at the end of the tunnel. This year I will have everything paid off. Thank you Freedom Debt Relief. It hasn't been easy but it has helped eased the pressure and stress and I am near Financial freedom.

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    Response from Freedom Debt Relief

    Gabriel, thank you for reviewing your experience. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 4, 2022

    Thanks for all your dedication on this program. The helps me a lot not to get to stress out with everything what’s going on. It’s really a good help for me that only live paycheck to paycheck. Hope you can help more clients that they are needs.

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    Response from Freedom Debt Relief

    Thank you for reviewing your experience Divina! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Freedom Debt Relief!

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    PriceRefunds & PayoutsStaff

    Reviewed Jan. 4, 2022

    They have been nice but the amount of they charge each month is equal to nothing less than highway robbery... They tout themselves of being so wonderful because they are "helping" you - which is true they get the settlements - but one could actually do it themselves and not have to pay out the nose for it...

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    Response from Freedom Debt Relief

    Trae, thank you for your feedback. We are sorry you feel this way about our program. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, you can negotiate your debts on your own and your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free! We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

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    Staff

    Reviewed Jan. 4, 2022

    The staff at Freedom have met every one of my expectations for helping me resolve my debt problems. In many respects, they have exceeded anything I could have wanted from them. I cannot recommend their services highly enough. You cannot go wrong putting your trust in Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Thank you for reviewing your experience Robert! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief to reach your financial goals.

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    Staff

    Reviewed Jan. 4, 2022

    Freedom Debt Relief has been great from the beginning to be very fair and very accurate in helping me understand exactly what is going on. I’ve been very pleased and trusting in every step they have taken me through. I’m so grateful to them for leading me down the correct path.

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    Response from Freedom Debt Relief

    Estelle, thank you for reviewing your experience! We work very hard to provide our clients with all of the information they need to achieve their goals! Please let us know how we can continue to support you in your journey towards a brighter financial future! Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaffRates

    Reviewed Jan. 4, 2022

    They gave me the best price. Every time I've called that I had a concern or needed to do something, they've been really helpful. I like Freedom Debt Relief.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Erika. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Jan. 3, 2022

    I recommended my niece last year and she told me that everything is going good. Even though I have completed my program, I will still recommend other people. I was scared at first, but I'm glad I started the program, I'm in a better place now financially. Thank you.

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    Response from Freedom Debt Relief

    Lou, thank you so much for taking the time to review your experience. We wish you continued success and thank you for choosing Freedom Debt Relief to accompany you in your journey towards a better financial future!

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    Customer ServiceStaff

    Reviewed Jan. 3, 2022

    I'm very happy with Freedom. Customer service has been excellent. They're on top of everything. It is much better than trying to pay companies ourselves because companies just want everything. But I have one account that wasn't on the dashboard and I tried to upload a document. The dashboard said it wouldn't do it. The only thing is I just had to jump through hoops, which is fine. Other than that, it's perfect.

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    Response from Freedom Debt Relief

    Thank you for your feedback Jennifer! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Jan. 2, 2022

    This program is wonderful! Have had no issues with them. They deliver what they offer. We would recommend them to anyone who wants to be debt free. Just follow their advice and you should have Zero problems with debtors.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Angel. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Jan. 2, 2022

    Freedom Debt Relief has done a great job in settling my debts. I thank them for their help. I would highly recommend this company to anyone trying to get their finances together. Thank you Freedom. When looking around for a legitimate company to help me they were there with great advice and knowledge on what to do.

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    Response from Freedom Debt Relief

    Donna, thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Jan. 2, 2022

    I had an excellent experience with FDR. I've had good support from them. They have been very good in helping me understand whatever is going on and what my payoff is. I started with a monthly payment of 439, then I realized it was gonna take forever and I thought I could pay more because I'm not paying on these credit cards now. I went to 800 and then, just this last week, I went down back down to 500. They said I owe $1,700-something, so I'm going to pay that all off.

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    Response from Freedom Debt Relief

    Ina, thank you for reviewing your experience! We are very happy to hear that you are happy with the service and the outcome of your program! Congratulations and we wish you continued success! Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Jan. 1, 2022

    So far I'm very please with what I have heard about your company. I'm very happy I found out about you. I hope it all works out for me. Right now I'm very stress out because of everything that is happen in my life. With my husband and our debit problems. Thank you for help me. It means a lot to me to know that there is help.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Yvonne. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed Jan. 1, 2022

    Freedom Debt has been really good. Every time we've called with questions, they've always been able to come up with answers for us and let us know what's going on with our account. We are done and we're waiting on a refund. They have done a great job helping us through our situation. Sign up with Freedom. They are upfront with everybody.

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    Response from Freedom Debt Relief

    Greg thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Customer ServiceBilling

    Reviewed Dec. 31, 2021

    Never received the phone call that I was supposed to get before my payments started. Wasn't informed that I needed to be home in front of my computer to speak with them so the first call was rescheduled and second never happened.

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    Response from Freedom Debt Relief

    Hi Natasha, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Dec. 31, 2021

    This account Target was supposed to be settled months ago. Made sure the money was in the dedicated account. I never received the email about the settlement. I have called many times the advisor and also customer service. I have left messages with the advisor. Never had a called back or a message, It was not my fault that I never received the email on the settlement. I did agree to it over the phone with customer service. I have never had a problem with you all until now. I did everything I was supposed to do. I have not heard anything from you in over 6 weeks.

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    Response from Freedom Debt Relief

    Hi Jeannie, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceOnline & AppRefunds & PayoutsStaffBillingFollow-Through

    Reviewed Dec. 31, 2021

    I had a very pleasant experience with FDR. When I had accumulated so much debt, it was getting hard to manage all the payments and trying to keep up with things, and I was paying out more payments than I was making just about. I had to do something and they helped me manage that. They were really easy to talk to, everything was very easy to understand. ​I even had two litigations that they helped me through and it took all the pressure off me. I didn't have to get any phone calls or be harassed by any of these credit card companies. They just took care of everything. It was awesome.

    I utilize the dashboard all the time and it laid my anxieties. Every month you knew where you were at and I had the direct deposit where they took the money directly from my account and I could just check on the dashboard anytime I wanted to because I needed the visual too. I needed to look at my accounts and see what they have done. I could see everything and just being able to see everything and all of that action, I had not had to even take care of myself, compared to other things, it made me feel under control.

    They really do what they say they're going to do. They've also got so much information on their website because there's all the Q and A's, I can go back and look through any of the steps. If there's anything that I don't understand, I can call to talk to a person either. Everyone that I have talked to personally on the phone was very knowledgeable, helpful and empathetic. That was what made me feel good about going with them. They also had everything out there so I could ask questions and get the information and it was a little bit too good to be true. Because when they said to not take the phone calls and what to do to get set up, it was a very short process and they literally took that off me. I didn't have to deal with that anymore myself.

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    Response from Freedom Debt Relief

    Brenda thank you for reviewing your experience! We are very happy to hear that you made good use of your dashboard! We not only want to provide you with the best customer service, but we also want to provide you with the necessary tools achieve and maintain a brighter financial future! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Dec. 30, 2021

    Very happy with this company and the work it has done so far to eliminate my debt. They make it easy with their process and they take care of everything. They keep in touch with you monthly and also use text messaging to make things easier for the consumer.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Danyelle. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

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    Punctuality & Speed

    Reviewed Dec. 30, 2021

    When a parent ages, they may have accumulated a great deal of debt left to be paid from their accounts by children or family members. This is a tedious and exhausting process. Freedom took my mother’s debt and paid it down quickly and without causing me a lot of stress. Highly recommend consulting with Freedom before doing anything else.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Esther. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & SpeedStaffBilling

    Reviewed Dec. 30, 2021

    I was having a difficult time keeping my credit cards paid. I tried several processes and wasn't making any leeway. I contacted Freedom debt and they got me set up and have done amazing. I am almost done with the program and could not have done it without their assistance. If I had a question they were always quick to answer. I would recommend them to anyone who needs help.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Teresa. Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Customer ServicePriceBillingLoan Process

    Reviewed Dec. 30, 2021

    Spread payments out too long so you can charge more fees. Your commercials are not true. Not what I thought it would be, I kept getting calls about loans so you could make more money. Would not recommend to anyone.

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    Response from Freedom Debt Relief

    Hi Linda, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

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    PriceStaffBillingRates

    Reviewed Dec. 30, 2021

    I was told I would graduate from this program in 4 years. There are payments set out for 4 years from now, so there is no way that is going to happen. There are still unresolved debts that haven’t been negotiated. I have been sued twice. While the lawsuits were taken care of, because I couldn’t provide more than my regular deposit, it was decided I would have to repay the entire debt. Including the 3 years of interest they tacked on and of course their fee. I hope to be able to provide more money this year to get out from under this company.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Amanda. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

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    Honesty & Transparency

    Reviewed Dec. 30, 2021

    Just starting the program. It's very hard to judge fairly. The plan & all the information sounds great. But will truly know once my account starts up. Being honest I am a little nervous, but it was myself that got me into this financial mess. I thought I could handle everything but it fastly became overwhelming.

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Joyce. Rest assured you are in good hands, the process starts off slowly but once you begin seeing the results, you will be a lot less stressed. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Dec. 30, 2021

    I sometime have a hard time logging on to dashboard. I am having to put my password in more than one or two times. I need assistance. Is there an assistant to get you into the dashboard so that you dont have to do it more than one time?

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    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Nettie. We are so sorry to hear that you're having a hard time with your dashboard, a specialist will be reaching out regarding this, shortly. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed Dec. 30, 2021

    They did assist us, but their communication is less than needed and inefficient. You will never get a call from them to resolve issues. They give electronic boxed responses and if you call to resolve something, you will talk to a different person each time, causing you to explain issues over and over. Really frustrating.

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    Response from Freedom Debt Relief

    Hi Kimberly, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaffBilling

    Reviewed Dec. 30, 2021

    Their general, all-over spiel had no pressure. They went and listed my debts, and then began to pay them off with no problem. Every month, I would get a notice from them about where I stood in the program. Anytime I had a question in regards, I would call and they would definitely provide answers to me and explain everything I needed, whether I call the gentleman I first talked to or whether I call the main office number. I have talked with Katrina and she's been excellent. If I had any doubt, any question about why something was going on, I called her. She's walked me through absolutely everything.

    I have felt very comfortable no matter who I dealt with. I've been treated like a human being. If I have questions, even if they're ridiculous, they find the answers to what I'm saying and they listen. I'm still with them. I've got three totally paid off. I have one that should be paid off by the middle of this year and I have two more to go. But they've already negotiated one of them, and they're working on that one now. I'll have one outstanding after I get these two paid off. They've negotiated very good deals. It's taken a lot of load off my whole being. I know what's coming out and I know my bills are being paid. I know that I'm not gonna leave a debt. I'm almost 80 years old and I've been with FDR for two years now and I've been very satisfied.

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    Response from Freedom Debt Relief

    Andrea, thank you for reviewing your experience! We're honored to be your solution to financial relief. Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    TransparencyHonesty & Transparency

    Reviewed Dec. 29, 2021

    You need to be more honest about your explanations and other things that I experienced!! There were some things that were done that I thought were not honest and you did not consult me on an account that was about 15yrs old.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Rosemarie. We are sorry to hear that you feel this way towards our program. Whatever went wrong we would be happy to discuss it and assist you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed Dec. 29, 2021

    I am impressed how they go out of their way to get me a settlement. Always contact me to let me know about my accounts. Always let me know when I need to approve what they are doing. They did not go behind my back. Straight and forward always with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Lindalee. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed Dec. 29, 2021

    Pleased with the progress. I would recommend Freedom Debt Relief to Brandon family. They have work very well with me on getting my debt paid off. I just don’t know what more to say but that I am very pleased with the program. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Margaret. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Dec. 29, 2021

    Freedom Debt Relief has helped my family tremendously. Every staff member I talked to were always very helpful and kind. They were great and so encouraging, they answered my questions, they settled my debts promptly and were wonderful with any concerns I had. I appreciate everything this company has done!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Andrea, thank you for reviewing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed Dec. 29, 2021

    Very helpful and nonjudgmental. We are winning because of their negotiations. We are happy with all their help. I’ll be so glad when we completely done. I would suggest anyone with debt problems call them and just talk with them. They understood and made a plan we could live with.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Linda. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Dec. 29, 2021

    I have had an absolutely wonderful experience with Freedom Debt Relief. My life changed from impossible minimum payments into an easy and manageable system that got me out of the debt trap. Along with great service, felt treated with respect and understanding.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Chaim thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Reviewed Dec. 29, 2021

    I’m perfectly happy with everything. They’ve always been there. They answered my questions if I have any.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience Henry! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    StaffBilling

    Reviewed Dec. 28, 2021

    I have been very pleased with this Freedom Debt Relief. They have helped me get my finances back in order. I would advised anyone who is having trouble making payments on their credit cards to make the right decision and have Freedom Debt Relief help you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Annette. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for being a valued client of Freedom Debt Relief!

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    Sales & MarketingPriceRefunds & PayoutsBillingRates

    Reviewed Dec. 28, 2021

    I thought I was never going to pay off my credit cards, until I enrolled in Freedom Debt Relief. They negotiated approximately a 40% discount on the money I owed and my monthly payment is affordable. I resolved 2 accounts and I just started paying my third credit card. I will be debt free in 2023. I think is a great program! My credit rating is improving. I highly recommend Freedom Debt Relief if you are serious about paying your debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Sylvia. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Dec. 28, 2021

    Yes I would refer anyone that I know that truly wanted to get their obligations taken care of. They were there to provide legal assistance and I never had to worry. Always prompt in answering my gmail. Their site is so easy to use and they always make you aware of what is transpiring between the companies and even approximately dates that a settlement might be reached. Great company and terrific customer service!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Marvis, thank you for reviewing your experience. We take pride in providing world-class customer service! We are very happy to hear that you have had a great experience with your dashboard, making it user friendly has always been a priority of ours! Thank you for being a valued client of Freedom Debt Relief!

    Customer ServiceContract & TermsTechPricePunctuality & SpeedBillingRates

    Reviewed Dec. 28, 2021

    $40k worth of debt that did not get reduced, took a huge hit to my credit score for seemingly no reason. Nearing the end of the program I tried to make a final payment for the balance owed, the deposit was made to FDR and 60 days later they still have not sent the funds to the Creditor. I have tried phone, email, and chat communication with FDR, every single person I have talked with could not answer why a final payment has not been made. I deposit into the account every two weeks and at the beginning of each month, a check is sent out to the Creditor. 5 business days after the deposit has cleared there is no reason FDR could not issue a final check and pay off the Creditor.

    One person I spoke with told me that because it was in a stipulated agreement, I could not pay off any sooner and that I had to continue to make monthly payments, this would mean more monthly charges from FDR as well as further Interest incurred from the Creditor. Nothing within my contract or agreement is that the case. I have asked to speak with a manager several times and still get the same teleprompt script answers as before. I would not recommend this program to anyone. I would suggest talking with your creditor and working out a deal with them first!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Christopher, thank you for choosing Freedom Debt Relief to assist you with your financial goals. It is our goal to provide you with excellent service and help you better manage debts for a better financial future. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Dec. 28, 2021

    Their service was great and their rep was really good. I really appreciated them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Ida. It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Dec. 27, 2021

    They are very complete in the work for me. Excellent if someone have trouble with the credit. This is the company you can trust. I recommend. Everyone in the office are very professional. They answer any questions and you feel like they are a family or good friend. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Oscar. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

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    Rates

    Reviewed Dec. 27, 2021

    Some accounts took longer to resolve. Also my credit rating drop to poor level. Just starting coming back to fair. I need a good rating so can be approved for a Apple Card And a Discover card and a Langley Reward Visa.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Blake. Rebuilding credit is far easier to do than getting out of a sizable debt problem, which is why clients turn to us despite any credit score issues they may incur. Almost everyone can have excellent credit in two years or less following a simple plan, no matter how bad their credit is today. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    StaffLoan Process

    Reviewed Dec. 27, 2021

    The plan is successfully eliminating my CC debt. A smart move in the correct direction. I would recommend the plan to resolve debt of any kind. Prior to entering the plan, I considered a consolidation loan but this plan worked to my favor.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Sabrina. Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Dec. 27, 2021

    Their program has been working amazingly. I've gotten my credit score up. My experience with their reps has been good. They are ready to listen and take care of any problem that I would have.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Irma thank you for taking the time to review your experience with us! Its always great to hear that you're happy with the program and the choice that you made, to allow us to help you in your journey to financial freedom! Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Dec. 26, 2021

    I am very happy with my experience so far. It was easy to enroll. The customer service representative was helpful and knowledgeable about the process and what was required to reduce my debt. My first settlement was reached in less than 2 weeks.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Paul. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed Dec. 26, 2021

    Their customer support has been very good. Their reps explained things and gave me all the information. I feel very comfortable working with them. Working with them has helped me to manage my payments easily. I don't have to think about it because they do everything and they know what I can budget for each month.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Gina. Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for being a valued client of Freedom Debt Relief!

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    PriceStaff

    Reviewed Dec. 25, 2021

    I would feel better if I knew all creditors you are working with understand so as not to keep adding charges to my unresolved accounts. I'm aware of the task Freedom is undertaking. And will do my role to keep things running smoothly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Jessie. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Regarding fees and penalties from creditors, those will stop one your accounts are in settlements. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Dec. 25, 2021

    I'm satisfied with Freedom. Their reps were good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Evelyn. We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed Dec. 24, 2021

    Has helped us big time get out of debt when we were struggling and we just got married and was using a credit card that we thought only had 500 limit till they kept upping our minimum without us knowing and got up to 5,000 and could never catch back up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Ryan. We applaud each client when taking their first step to becoming debt free as we know it takes a lot to be able to make that decision. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Dec. 24, 2021

    My experience was excellent. I couldn't ask for a better rep. I'm also glad that your company was able to assist me. I've been struggling back and forth with hardship. Thanks to my friend of a friend was able to refer me to get out of this tangle web. Thank you.

    Suprena

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Suprena, we appreciate you taking the time to leave us a review! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed Dec. 24, 2021

    Extremely professional. Very helpful. Would definitely recommend to anyone who is having trouble with debt. Thanks to all who is helping me. Especially the original contact person. Looking forward to eliminating my debt. This company offers such good advice for staying on track and keeping your goal front and foremost at all times. They are very courteous.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jannace, for taking the time to leave us a review! Our top goal is to make sure we support our clients every step toward a brighter financial future. Please let us know how we can continue supporting your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & Speed

    Reviewed Dec. 24, 2021

    I was told a couple of months to resolve the debt negotiations and that line changed over time. I'm 6 months in and have only had one resolution. I was expecting to be done with negotiations 6 months in. Too slow, too long. No real reason to wait so long between negotiations, as far as I can tell.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carol, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reachout to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed Dec. 24, 2021

    Freedom Debt is a company that I would recommend. They work with you, and helps you get out of debt sooner in 4 years instead being in debt for 20 years. Since I been with them, they settled some of my debt already. I hope to be debt free soon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for taking the time to leave us a review! Rest assured you are in good hands and we're working hard to obtain great settlements on your accounts. We want to make sure we're not just settling your debt but also being able to reduce your debt. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed Dec. 24, 2021

    They are Friendly and helpful. They're taking a lot of stress off my shoulders. I would tell anyone who is having problems with their bills to get a hold of this company. My husband used them, also and was very happy with them. Thank you

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We appreciate you taking the time to leave us a review, Heather. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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