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Freedom Debt Relief Reviews

4.5
34,830 reviewsRating Calculation
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.

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Edited by: Liz Bingler
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Fact-checked by: Jon Bortin

About Freedom Debt Relief

Freedom Debt Relief (FDR) is a debt relief company with 4.5 out of 5 stars on our site, based on over 34,000 customer reviews. Founded in 2002, it provides debt settlement services and client education. Its fees range from 15% to 25% of the enrolled amount, depending on the state the client lives in and the amount of debt they enroll.

Visit www.freedomdebtrelief.com
Pros
  • Can help settle a variety of unsecured debts
  • No fees until settlement reached
  • Can cancel at any time without penalty
Cons
  • Debt settlement can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    Our review standards

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    • We require contact information to verify reviews come from real customers.
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    2 featured reviews

    Our review standards

    • Our moderation team evaluates reviews to make sure they meet our guidelines.
    • We require contact information to verify reviews come from real customers.
    • Financial relationships do not influence whether we publish a consumer review.
    Page 42 Reviews 5925 - 6075
    Verified purchase
    CoverageBilling

    Reviewed Feb. 10, 2023

    It was a long process and I even graduated earlier than expected and never even had to make additional payments. I am so glad I can finally start working on repairing my credit now that the debt is paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Corey! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2023

    Christopher ** is so easy to talk to and explained how this process works. Such a friendly person. After about an hour on the phone I think I comprehend how this works when deductions will start and when you will contact creditors.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Beverly, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    Staff

    Reviewed Feb. 10, 2023

    So far I’m happy with Freedom debt relief program. I’m actually getting out of debt little by little and very happy with their service and their Customer representatives that have been there to help me out with the program. Everyone is so nice. I’m so happy I enroll. When I thought there was no hope they gave me the help I needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lorenzo, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 10, 2023

    I’m very new to the program but wanted to say that I am so amazed on all of the help and support I have received so far! After the first call I felt relief right away and less burden on my shoulders! Thank you FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dana, thank you for reviewing your experience with us. We are happy to hear that we have been able to relieve some of the stress you were experiencing.

    Verified purchase
    Customer ServiceOnline & AppStaff

    Reviewed Feb. 10, 2023

    We were in debt and needing help. A commercial on my phone put me in contact. From the first moment we felt such relief, the kind knowledgeable person we talked to put us so at ease. Everyone has been so helpful. I would recommend them to anyone needing help. LOIS

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lois, thank you for sharing your experience with us. We are extremely happy to hear that your needs have been met and that you received and experience beyond expectations! Please let us know how we can continue to be the guide you need during this process!

    Verified purchase
    Customer Service

    Reviewed Feb. 10, 2023

    A year ago I was so depressed. I felt hopeless and stranded. After my divorce my ex left me with all the debt. I was literally in tears everyday, no end in sight and unable to afford food for my children. My bank account was always in the negative and debt collection calls everyday! Freedom Debt Relief has been able to give me security in knowing I can get out of this without having to file bankruptcy and has given me a game plan for my future. I'm extremely grateful!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stacey, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.

    Verified purchase
    Customer ServiceBilling

    Reviewed Feb. 10, 2023

    Freedom Debt Relief got several different bills off of me. I signed up five years ago, and the process was very easy. I just finished with the program, and aside from when I first signed up, during my second approval and when I swapped over bank accounts, I never had any contact with nobody. It was just automatic payments coming out of my bank account. I log into my dashboard every two months to keep track of my progress, and I got everything stored in my email file to where I can go back and tell someone when everything was processed and when it progressed to the next thing. Overall, I recommend Freedom Debt Relief and I would recommend keeping in contact with somebody or somebody keep in contact with the person.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Clint, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

    Verified purchase

    Reviewed Feb. 10, 2023

    They give all the necessary suggestions and what it projects to your financial freedom. They let you know step by step what are your best choices and how to reach your goal. At the end is all about being debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Izekiel, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Staff

    Reviewed Feb. 10, 2023

    Very friendly and informative. They were good to explaining the program in full. You will know the steps and what you will encounter. I was truly satisfied. Thank you so much for making my decision easy. I will be at ease as I go through this.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cheryl, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServicePunctuality & SpeedTransparency

    Reviewed Feb. 10, 2023

    I'm pleased so far with the debt relief program. I like the fact that I'm kept up to date on every step that happens. The program was explained to me in great detail. If I have any questions or concerns, I call and someone always respond quickly and resolves all questions and concerns. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marcia! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServicePunctuality & SpeedStaffEase of Use

    Reviewed Feb. 9, 2023

    I used Freedom Debt Relief for debt consolidation and everything was done online. They called to confirm everything was done correctly and it was all based off logging into the website once a week since. I'm very comfortable working with their reps and I haven't had any issues with the process. They're fast to respond, too. If I have any questions and I shoot them an email, I have a response within two to three hours. Their service is excellent and really easy to use. They have helped with everything I wanted the program to do and it should be done in the next six months. I've also referred people to them and I have two friends using them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Crystal, it is an honor to earn such a wonderful review. Thank you for sharing your experience with our team and for trusting us enough to refer your loved ones! We look forward to your graduation date, keep up the great work!

    Verified purchase
    Staff

    Reviewed Feb. 9, 2023

    Best debt solution ever! Everyone I spoke to was extremely kind and understanding of my situation. Each one made me feel confident and like I wasn't alone in my situation. Would definitely recommend to a friend, or family member. I was recommended by a family member and I am so glad they recommended me. I feel such a relief that I can be debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sylvia, thank you for sharing with us that you felt supported by our team.We work very hard to make sure our clients feel supported every step of the way, as we understand how nerve racking it is to start our program. We look forward to your debt free future, and will continue to support you in your journey!

    Verified purchase
    Staff

    Reviewed Feb. 9, 2023

    I’m very happy with the results that they came up with for me. It helped me soo much!! I will and have recommended to family and friends about you. Thank you once again for helping me get out of debt!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Maria, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceRefunds & PayoutsStaff

    Reviewed Feb. 9, 2023

    Working with my rep was good until eight months ago. An underwriter or subcompany of Freedom was harassing me trying to get me to come over to their side and saying that they could pay my debt off a lot sooner. They kept on for six months and then I called and told them they were harassing me. That was when they stopped. Other than that, Freedom has been outstanding. Working with them has been a challenge but it stopped the creditors from calling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deloris, we appreciate your feedback regarding our affiliate company. We look forward to your continued success with our team!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 9, 2023

    Very informative and helpful throughout the whole process. Good communication. On track with negotiating with creditors. Respectful in regards to your personal situation. Very professional in all aspects of helping me reach financial freedom. Thank you for your time and assistance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Juan, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you.

    Verified purchase
    StaffBillingTransparency

    Reviewed Feb. 9, 2023

    I’m very pleased with the way you settled my one main bill! I also appreciate the fact that you contact me with updates on how things are going! Everyone I have spoken to in the company has been very friendly and extremely helpful! Thank you!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diane, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    StaffBilling

    Reviewed Feb. 9, 2023

    They have helped to understand how this works. If I asked about anything they make where I understand what is going on and how it works. They tell you how to talk to the credit people so they do not get upset with what is going on with the bills.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Beverly, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Refunds & PayoutsStaff

    Reviewed Feb. 9, 2023

    The Freedom Debt Relief Program has brought peace and security to my family. With their assistance I now hope to be debt-free soon. The staff are very courteous and very friendly. Thanks to FDR for their financial advice and the willingness to help me pay my debts.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2023

    FDR has been working to help me with my debt negotiating with creditors on my behalf. This is improving my current quality of life & easing my fears over stability regarding my future finances. I am happy to have them in my corner.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tracy, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase

    Reviewed Feb. 9, 2023

    Didn't realize how much you take for service or for completing a settlement. More of that money should go towards settlements. If not what's the point. Just takes that much longer. We're already struggling to pay stuff off. Maybe could be something to look into for future reference.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Romeo. The size of the monthly payment is also a factor, as our program payments are often much lower than the required monthly minimum from creditors, offering clients some cash-flow relief immediately along with lower costs in the long run, even when accounting for our fee. You should also know that because we abide by the Federal Trade Commission guidelines, Freedom Debt Relief will not accept a fee until we actually settle a debt. And the good news is that if you can afford the low, monthly, program deposit, our fees are already included in that amount.

    Verified purchase
    Staff

    Reviewed Feb. 9, 2023

    It is embarrassing to be in debt. The debt agent was very understanding and non-judgmental. This made a difficult decision and conversation less stressful. They came up with a plan that could work with our budget and assisted in selecting which debt would we best to put in the plan.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Nanette, thank you for taking the time to share your experiences with us. We strive to provide our clients with the utmost level of customer service. We hope to continue providing a supportive and pleasant atmosphere for you. Thank you for being the best part of Freedom Debt Relief. Here's to your financial freedom!

    Verified purchase
    StaffTransparency

    Reviewed Feb. 9, 2023

    I am very pleased with the company!! I love how you are always sending updates on everything that is going on. Keep up the great work and please keep up with keeping in touch. The people I talked to was very nice to talk to and always helpful with their answers to my questions. Thank you!!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us!We are honored to provide you with world class customer service!

    Verified purchase
    StaffBilling

    Reviewed Feb. 9, 2023

    Freedom Debt Relief helped me out of a bind. Without them, we would have lost our house. They were amazing. Everybody I worked with was super nice. They were very communicative. It was a simple process from beginning to end. They told me how the process works and what was gonna happen. They explained some would work with them, some wouldn't. They'd put those off till the end and they'd try to get them to work with them and keep working at them. They also work with you on payments. I got the two payments a month so I get paid off a little sooner. Plus, I couldn't afford $300 in one payment. We already took three years to get it all done. We worked it all out one at a time. The last one was a stick in the mud. They wouldn't work with us. But I was back on the way to being okay again so it all worked out the way it was supposed to.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Crystal, we are sorry about the circumstances that led you to seek our service, but we are happy to hear that the outcome of your program was what you were looking for. We are excited to hear that you have been able to get back on your feet and we wish you continued success! Rest assured we will continue to be a source of support for you!

    Verified purchase
    Staff

    Reviewed Feb. 9, 2023

    So far my experience has been great! The live agents are always available to answer any questions I have and are always so kind. They’ve made this process super easy and I’m looking forward to finishing the program by the end of the year!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carlos,thank you for your feedback, we do our best to support our clients with any questions or concerns they may have while working with us. Rest assured we will continue to work hard to obtain the best outcome for you across all of your accounts!

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 8, 2023

    Fast service and brought down one account by 50%. Waiting for next accounts to be complete. Keep me well inform of my status and how much I have to pay. Always emailing me about what steps I need to take. I’m still waiting on power of attorney to give my creditors.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jimmy, we are excited to see your progress! Rest assured our negotiations team is actively working on obtaining the best settlements and savings across all of your accounts!

    Verified purchase
    Customer ServiceBillingTransparency

    Reviewed Feb. 8, 2023

    Updated on 03/23/2023: I had my first debt resolved paying less than 1/2 of what I owed. I didn't have to do anything, either!! I completely recommend this to anyone who has credit card debt and is having problems paying off any one of the cards they have. I was paying more than my minimum every month, but there was no way I could pay off even one of them. Freedom Debt Relief is making it possible for me to get back on the right track. Great job!

    Original review: I have been treated very courteously and have never felt embarrassed regarding my debt. I am looking forward to seeing my first debt be paid off and start working on the next one. I never even knew that programs like this existed. I am so glad I called.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa, we are happy to hear that you felt comfortable while working with us. We never want to make our clients feel judged, we understand life happens and hardships are not something anyone plans for, which is why we are here to help and support our clients, every step of the way.

    Verified purchase

    Reviewed Feb. 8, 2023

    They keep you current on all the information they need in order to keep you on track, also letting you what they are doing step by step. Everyone you speak with is well informed and always so polite and are willing to explain all the information in detail.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michelle, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

    Verified purchase

    Reviewed Feb. 7, 2023

    I am so happy with the Freedom Relief Program, the service and counseling I have received. In order to get my first account settled, I am so relief, and now working on having my second account settled. Thank you so much.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ana, thank you for sharing your progress with us! Rest assured we are actively working on obtaining the best savings for you across all of your accounts.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2023

    I'm getting service I was told to expect! The service is excellent, thank you for staying on top of it. I also appreciate the reminder to follow up on creditors that have put my account in collections and to notify you with that information.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Stephani, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2023

    Someone may was supposed to call me on January 29th at 9:15 and although a Sunday I figured someone would call according to the email. No call. Not upset just (I’m thinking) automated emails. Cory was the representative I spoke with and set me up so not too satisfied with service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sylvia, we are sorry about the delay. An account specialist will be reaching out discuss your concerns and complete that pending call.

    Verified purchase
    StaffBilling

    Reviewed Feb. 7, 2023

    First credit card now settled. Already feeling better. I know I have a ways to go but Freedom folks have been very helpful. I am looking forward to the next settlement. I would recommend Freedom Debt Relief to anyone needing assistance with debt relief. So far, it has been a painless process.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jessie, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2023

    I like how from the get go they help you out so much. Even though it’s stressful getting those past due phone calls from creditors. It’s good to know that’s it’s being worked on behind the scenes. Excellent service. I definitely recommend to try it out if you are struggling financially.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Iraiz, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 7, 2023

    This has been a painless, seamless process and could not be happier with the results so far. The team answered all my questions promptly. They have found debt that I did not know existed. Great overall experience, thank you for all you do.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Christopher, thank you for sharing such positive feedback with us! We are happy to hear that you feel supported while working with us. We work very hard to ensure our members experience debt relief and stress relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 7, 2023

    Freedom debt relief really put me at ease, they handled me with care and understood what I was going through. I had many questions and concerns, I called daily to get resolutions to my questions, all of the agents were professional, knowledgeable and friendly.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marilyn, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.

    Verified purchase
    Staff

    Reviewed Feb. 7, 2023

    FDR, Handled me like true professionals. It was the educational classes on the program for me. They are overly accommodate your needs. And I feel setup for success and ready have a fresh start with debt. I highly recommend that you go with this program to reduce your debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Taylor, thank you for sharing with us that our resources were helpful for you. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase

    Reviewed Feb. 7, 2023

    The original information provided before I began this program was spot on - the timing of the plan and the expectations have all been right on track. I am looking forward to seeing the continued results over the next few months to a year.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Teri, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Customer ServiceStaffLoan Process

    Reviewed Feb. 6, 2023

    They help with my loan. They are very helpful in answering my questions. Friendly and kind. They know their job real well. When I call they answer right away. They send you up on your dashboard to see what progress they have made.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Harold, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    StaffBilling

    Reviewed Feb. 6, 2023

    They have been with me every step of the way. I was worried about bills and financial issues but they have calmed all my fears. They are always there to answer my questions and very user-friendly. They never judge you for your financial situations. They are there for you!!

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pamela, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase

    Reviewed Feb. 6, 2023

    At first when I heard about this program I was a bit hesitant about its efficacy but when I got my first settlement I was happy and I knew it was real. I couldn’t have made a better decision when it came down to my debt.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Julio, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Staff

    Reviewed Feb. 6, 2023

    I have been very happy with the results, I been getting from Freedom debt relief. My credit is improving slowly. But I haven't had any regrets from joining them to help me with my credit. They have been working with all my creditors to resolve my debit.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Kendrick, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase

    Reviewed Feb. 6, 2023

    I really enjoy Freedom Debt Relief. They are very supportive and settled one account so far, settled it for half of what I owed! CURRENTLY, they are working on several other accounts. THANK YOU Freedom Debt Relief! I would definitely refer my friends to this program.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Sheri, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 6, 2023

    Great service. Works with you. Reminds you have current status or when issues or accounts are resolved. Very professional. Answers all your questions.. Employees always have a great attitude. I'm happy to have them at my side..

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ninfa, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 6, 2023

    Good work. Best thing done. Dead in a long time. Hope it all works out.. Still working on making appointments. I will recommend a lot of people to you if this all works out for me. Ready to go forward. Thank you.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adrian, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Customer ServiceCoveragePunctuality & Speed

    Reviewed Feb. 6, 2023

    I have been trying for almost a month to access my dashboard. I have spent countless HOURS on the phone and have been told seven different reasons why. And yet, no one fixes it and I’m told to call back later.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carlie, we are sorry to hear that this has not been resolved. An account specialist will be reaching out to help you with this.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 6, 2023

    I have worked with two other debt relief companies in the past. Both companies I left before it was complete not because it was a financial hardship to stay on the program but because I had grown uneasy with both companies controlling my money. Neither company communicated often with me. When the the first one did they were standoffish and condescending. The more recent was very nice and personable, I just rarely heard from them. Now with FDR I have the best. I couldn't be happier. Friendly. Knowledgeable. Caring staff at FDR.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Catherine, thank you for sharing your positive experience with our team. We are excited to work with you and see your progress in your journey toward a brighter financial future!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 5, 2023

    When I first contacted Freedom they were very helpful and explained things in a way that was easy to understand. Everything was sent in mail and electronically. Signing electronically is best. Don't have to wait for mail or go some place to sign.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cindy, it is great to hear that our program has been convenient for you! We understand our members are busy which is why we work hard to make sure we make our program easy for everyone!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 5, 2023

    Very knowledgeable and so happy I’m in the program! Happy to be a part of the team! Would highly recommend to others. Great communication on everything and how it works in detail. Hope to see a whole new future up ahead and be debt free!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Angela, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

    Verified purchase
    StaffBilling

    Reviewed Feb. 5, 2023

    So far it’s looking good to me. Everyone is polite and friendly to have dealt with. I plan on submitting extra money in my payments when I can. This will help me achieve my goal to satisfy my debt. Everyone I dealt with At Freedom has made me happy to show me what works for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    William, it is great to hear you have had great experiences with our customer service team! We cannot wait to see your program accelerate!

    Verified purchase
    Staff

    Reviewed Feb. 5, 2023

    Amazing, great job, getting my debts with the creditors resolved within 2 years. Your work ethic and sense of urgency is awesome and definitely helps to drive the business. Without your help I won't be able to have this feeling of relieved and ease of mind. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Antonia, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Feb. 5, 2023

    I have not seen any progress because the information was not put in correctly on enrollment. I’m now a couple of months in and had even made an extra deposit that did not take either. But the was told I needed to make a deposit of $89.00. There is no way to schedule a deposit for the current day. It wants to put you 3-4 days out to schedule a deposit. When I called them they did not seem concerned and just input the correct information but would not allow me to make an immediate deposit. I’m starting to have some regrets but will give it a couple of more months to see if it improves.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are sorry to hear you feel this way Darby, we appreciate your feedback and will use this to come up with more convenient resolutions for our members.

    Verified purchase
    Staff

    Reviewed Feb. 5, 2023

    Everything was great! I just feel the processing fee was a little high. Other than that I am happy to resolve my debt and move on with my life. I would recommend others to try this if your debt is out of control and need assistance. Very kind and friendly people that worked with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Scott! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Staff

    Reviewed Feb. 5, 2023

    Negotiated all settlements for me, and took care of any legal issues that arose. Basically they were the person I needed in my corner to help get down a long hard road, I had over 50,000 in debt when I started and probably would of had to lose a lot without the help of FDR, They handled it all. I just had to make my deposits to my account on time and the program did the rest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    Refunds & Payouts

    Reviewed Feb. 5, 2023

    I am disappointed with the program. I haven’t had any feedback from the account and what was paid. I’m sorry this didn’t work out for me as I thought this would be beneficial to my situation. I would appreciate if you would reimburse the funds that was deposited via my account.

    Thank you,

    Angela

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Angela, we are sorry to hear that our program is not a good fit for you. An account specialist will be reaching out to address your concerns.

    Verified purchase
    Staff

    Reviewed Feb. 5, 2023

    The relief I felt was amazing I still just have high hopes in this program. I took a chance on something that I had no idea about and I know I will achieve the goal to debt relief. I am happy with my agent and I trust that this program will do what it was meant to do. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi LaMonda, we are excited to see your progress in your program! We want to make sure you feel supported throughout the process, please let us know how we can continue to support you!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 4, 2023

    I think they are very fair. They are always there when you call with questions. So eager to help you. I made a point to discuss all my debts. You can call them at any time to get help. I like how you can check on the progress of your information.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janice, it is great to hear that you are happy with your progress. Please contact us whenever you have questions about your program!

    Verified purchase
    Customer ServiceStaffRates

    Reviewed Feb. 4, 2023

    I was a little worried at first but after speaking with representatives of FDR I found that everyone is very professional people with my best interest in mind. They have been very helpful and I look forward to the results from FDR. The phone calls have been very helpful with explaining everything about my case.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thomas, it is great to hear that you are satisfied with our service efforts! We like to make sure that our members remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Customer Service

    Reviewed Feb. 4, 2023

    Calling all times of night 9 pm. Call 7, 8 in the morning and on the weekends. I really don't like answering the phone. I get nerves and worried about my credit score going into the crapper. I need some release from this.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Timothy, sorry to hear that this is happening with your creditors, we understand how stressful creditor calls can be. We encourage you to contact a credit expert to discuss how you can improve your credit!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 4, 2023

    Freedom Debt Relief is a voluntary program to help you resolve previous debts and collections with great success. They have helped me to eliminate several collections already and are working on several more. They've even managed to settle most of my old accounts for less than what I owed up to 70% less. And they have a good legal team as well that is keeping an eye out for me for a collection agencies that are trying to come directly after me and help to get them settled out quickly and to notify me of debts that are no longer eligible for collections as well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Perry, it is great to hear that you're satisfied with your progress! We look forward to continuing to obtain the best savings for you! We are excited for your debt-free future!

    Verified purchase
    Punctuality & Speed

    Reviewed Feb. 3, 2023

    Still waiting for my credit score come above 400. Very poor. Have long will it take to get up to 600? Taking a very long time. Score just getting worse. I would like an answer after year into program. $

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, we are not credit experts, from experience our members have seen progress in their scores as their program and accounts are resolved. We encourage you to reach out to a credit expert for more information on what may work best to improve your score. For questions about your program, please do not hesitate to reach out to us!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 3, 2023

    So far so good, this is only our first time getting one Credit Card checked off. We have several cards to go. Each time I call to ask a question the people are really nice and knowledgeable about my questions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Albert! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2023

    Jesse was a great help. He was very understanding of my situation. He treated me with respect and compassion. That made me feel I was making the right decision using FDR. The call after talking with Jesse went well. I received information about the program and had questions answered.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Julia, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

    Verified purchase
    Staff

    Reviewed Feb. 3, 2023

    I work two jobs struggling making ends meet. Like everyone I have issues that have put me in debt and behind. FDR has been so accommodating and helpful. Definitely recommend to anyone needing help clear up debt due to life circumstances. Happy to be getting my life back together again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kimberlea, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed Feb. 3, 2023

    I just deposited my first payment of being enrolled to the program. So far it's been very supportive and your words of advice are very encouraging. Still need a ways to go, can't wait for my first settlement. The consultants are very understanding and compassionate whenever I have a conversation or even a question, their feedback is always so help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Irene, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

    Verified purchase
    Staff

    Reviewed Feb. 3, 2023

    Everyone that I have talked with has been so kind and helpful. I am feeling hopeful about this process, and I am thankful it is available. Thank you for all that you do to help so many people in this journey.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your satisfaction with our customer service team, Crystal! We look forward to your progress and achievements!

    Verified purchase
    Customer ServiceBilling

    Reviewed Feb. 3, 2023

    Magaly explain everything good. Payments are good and easy auto pay. The only thing I have to complain is that I have not receive my welcome packet. For my record. And a creditor keep calling me and don't have the info to give them. But overall like the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Leonel! We are glad to hear that you had a supportive experience with Magaly. Please be on the look out, we will be emailing you soon!

    Verified purchase
    Staff

    Reviewed Feb. 3, 2023

    The best decision I've ever made! Life-changing, helped me become debt-free and more self-sufficient! I can't describe the feeling of debt free! So much stress relieved! I have referred two friends to the program and they are so happy with their progress as well.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Deanna, thank you for recommending us to your friends! We are happy to hear that you are all satisfied with your progress! We look forward to your continued success!

    Verified purchase
    Staff

    Reviewed Feb. 3, 2023

    FDR Company is a very professional and good establishment to help people with heavy dept. They understand what you are going thru and they really give you the tools and knowledge to lower your dept. Thank you for helping me out!! JM

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joseph! This is so great to hear. We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.

    Verified purchase
    Staff

    Reviewed Feb. 3, 2023

    Was phenomenal from the start. I was very hesitant to talk to someone about my debt and situation. But he made me feel very comfortable and trusting. He explained everything so thoroughly and I still ask questions till this day. Thank you for helping me and making it so much easier.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ashley, it is so good to hear that you felt comfortable and supported by our team members! We look forward to your success in our program!

    Verified purchase
    Punctuality & SpeedStaff

    Reviewed Feb. 3, 2023

    Fast and easy. They really want to help you. Easy to talk to. You are able to go to your dashboard anytime. I will be out of debt soon. Always answer your question. Nice and polite. Easy to keep up where your money is going.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolyn, it is great to hear that you have found our resources helpful! We are so thankful that you chose us to be your partner!

    Verified purchase
    StaffBilling

    Reviewed Feb. 3, 2023

    They helped me get ahead on my bills with their resources. I highly recommend this company! Thank you for letting me see the light without out all the harassment. Getting me ahead and paying off creditors is. A big relief. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paul, thank you for recommending our company! We are happy to hear that we have been able to put you at ease! We look forward to your continued success!

    Verified purchase
    Staff

    Reviewed Feb. 3, 2023

    Thanks for the help. Working toward better times. The staff is very helpful and have a good knowledge of what needs to be done. I would highly recommend this service to anyone who may need help with financial assistance. Looking forward to credit score getting back to the score I need.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi George, we are excited to see your progress! Keep up the hard work and you should start to see improvements in your credit score! We encourage you to contact a credit experts to find the best way to reach your goals!

    Verified purchase
    Staff

    Reviewed Feb. 3, 2023

    Freedom Debt rRelief saved us from having to claim bankruptcy! The representatives are always kind and responsive. This is a program that I have suggested to other people whom are struggling under the weight of debt. I have been able to recover and have learned several great money management tips.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joanna, we are happy to hear that you found our program to be the better option for your financial goals! We look forward to our continued success!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 3, 2023

    Team has been incredibly helpful and didn’t make me feel bad for the situation I’m in. I appreciate all my questions being answered and being available for me. They followed up quickly and activated as soon as I said I was ready. The only thing I don’t understand is the delay in pulling my money and it was entered incorrectly the first time so it took even longer but other than that it’s been great. I trust they will help me get back in order.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jessica, we are happy to hear that you have felt comfortable and supported while working with us! If you have questions about your draft schedule, please feel free to contact our customer service team!

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 3, 2023

    I have been very satisfied with every aspect of this process. From my initial contact with my Advocate to the action that has already been taken on my account. Communication has been excellent through email, text and phone calls. i have recommended Freedom Debt Relief to a friend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Joyce, it is great to hear that you are happy with our communication and service efforts. Thank you for recommending our program, we look forward to your continued success!

    Verified purchase
    Customer ServiceStaffBilling

    Reviewed Feb. 2, 2023

    I had amassed a large amount of credit card debt and FDR helped me build a plan that avoided bankruptcy and was manageable. Their customer service is excellent and they deliver on everything they promise. I would strongly recommend this company to anyone in a similar situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dennis, we work very hard to provide the best options for our clients. We look forward to your continued success!

    Verified purchase
    Staff

    Reviewed Feb. 2, 2023

    The company was always helpful and answered all my concerns. It has been a long road to getting me back on tract with our credit but am grateful for the help I received. Due to a big financial change to our life Because of a health issue I could not meet financial responsibility and they gave us an option to take care of our debt and now on the road to a better position financially. So thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Peggy, we are honored to help guide you to a better financial future. Thank you for your review, we look forward to seeing your success in your program!

    Verified purchase
    Staff

    Reviewed Feb. 2, 2023

    I’ve been satisfied with the progress, hopefully it will continue as planned. Curious why smaller accounts weren’t handle first. But would recommend Freedom Debt Relief to my friends. Thank you for all your help. Please keep up the good work. Very happy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anthony! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.

    Verified purchase
    Staff

    Reviewed Feb. 2, 2023

    In our opinion -using Freedom Debt Relief was and has been the greatest decision for my husband and I. Our experience has been great from day 1. We have a great team behind us and helping us each step of the way to resolve our debt. Getting answers to our questions has been an easy process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Teresa!We are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 2, 2023

    Freedom Debt Relief is an excellent, fast program to reduce and pay off debt. Very professional customer service, prompt response and high integrity team guiding you from beginning to the financial freedom. What a relief to have Freedom Debt Relief in my corner! Five stars!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Magdalena! We appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.

    Verified purchase
    Staff

    Reviewed Feb. 2, 2023

    I am so happy with my experience at Freedom Debt Relief. All of my debt is being taken care of and I will be able to rebuild my credit and buy a house someday outside of California. All of the people who work for Freedom Debt Relief are kind and understanding of your situation. Thank you for helping me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Christina, it is wonderful to hear that you are happy with our service efforts, our members comfort is very important to us! We look forward to your continued success!

    Verified purchase

    Reviewed Feb. 2, 2023

    I am so glad I went to Freedom to debt under control. I like the way they treat you and they really get things done. I have told everyone I know about Freedom. I am very happy with Freedom and will make sure that everyone knows how happy I am.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna, we appreciate your review! We look forward to your continued success!

    Verified purchase
    BillingRates

    Reviewed Feb. 2, 2023

    I had even with Freedom from five years. Initially, I was assigned a financial counselor that searched my credit history for unpaid or delinquent bills. The counselor then sets up a payment plan that I pay every pay day. Freedom gets a fee from every debt. Easy...EXCEPT when it come to old bills that have long been written off and no longer reported. By law that’s about seven years. For three years, I’ve paid $225 “every two weeks” and nothing paid off. Doing self audit, I was shock to see I was paying an old bill over 10 years old for $10k. I work two jobs so I couldn’t monitor it as closely I would like. I did get it straighten and dropped. But, I lost all that time and money. I recommend the service but don’t rely on counselors to do what’s in your best interest. Approve every bill and challenge those that are past time limitations. Know your state laws on credit reporting.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lee, we are sorry to hear you had issue with an account. If you have documentation proving the account was written off, please send it to our customer service team and give us a call to further discuss it. We look forward to your continued success!

    Verified purchase
    Punctuality & SpeedStaffLoan Process

    Reviewed Feb. 2, 2023

    Thank you for assistance. You were courteous are quick to resolve all creditors. Your help with a loan sped the process much quicker and easier. Your staff were very polite and informed with any questions I had about the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Servando! This is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.

    Verified purchase
    Staff

    Reviewed Feb. 2, 2023

    The journey to becoming debt free can get difficult, especially when you must make sacrifice. Thank you Freedom debt relief staff for helping me. Enjoying the freedom of being debt free is priceless, lighthearted and fun too. Sincerely, no regret!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marie, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

    Verified purchase
    StaffBillingRates

    Reviewed Feb. 2, 2023

    I started my Freedom debt relief in September of 2018. The reason was my interest was high. I couldn’t keep up with my bills and I didn’t want to file bankruptcy and I wanted to save my credit until I found freedom debt relief which help me get out of stress and anxiety and depression from bill collectors and it help a lot as long as you keep up with your deposit account so freedom debt can handle my accounts due and as a customer I recommend freedom debt relief to all my friends and family who are struggling financially. Thank you freedom debt relief for being there for people who are struggling financially.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lloyd, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.

    Verified purchase
    Refunds & PayoutsStaffRates

    Reviewed Feb. 2, 2023

    Thanks to you I have been able to pay my debts without any problem and without interest, thank you very much. I thank you very much for the help you have given me, I recommend it to anyone who is going through this problem, thanks again..

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pablo, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Staff

    Reviewed Feb. 1, 2023

    I like what they did. What I like more is I am almost Finished. I Would like an exact date when I’m finish. I don’t have much more to say but I would recommend them to anybody that needs help. They do a good job.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi MaryAnn, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

    Verified purchase
    Staff

    Reviewed Feb. 1, 2023

    Very helpful. I have received positive feedback and assistance. All my services have been helpful. All of my personal contacts have been helpful and very courteous. I had a lot of resources to assist me with the program and give me advice for my future affairs.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lasonya, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase

    Reviewed Feb. 1, 2023

    FDR has been a pleasure to work with for the last few years. They are continuing to do a great job, hopefully, as we near the end of our association with them. We hope to meet all of our obligations that were enrolled in the next two years.

    Elden **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Elden, it is great to hear that you are satisfied with our service! We look forward to your continued success!

    Verified purchase
    Punctuality & SpeedRefunds & PayoutsLoan Process

    Reviewed Feb. 1, 2023

    I am a 76 year old woman. I had family put me in a terrible place financially. I thought with Freedom I could be in a better place for my Golden Years. Hasn't even been bronze. I was told that things would be rough for about six months, then things would be paid and all would be well. Two years ago I had to shame myself and have my grandson sign a car loan for me - still hasn't been fixed.. I also had to give an additional check for 1500 about a year ago. I cannot wait to get this out of my life. By the way, I got a notice from Bank of America that they were forgiving one of my debts. I'm waiting for Freedom to give me a refund???? YA THINK???? Horrible experience. I would NEVER tell anyone it was a good thing. Hurry up and end, I'm getting older fast!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nancy, congratulations on all of your progress and savings. We are sorry to hear you are unhappy with one of your accounts. An account specialist will be reaching out to address your concerns.

    Verified purchase

    Reviewed Feb. 1, 2023

    I feel it was a great opportunity to consolidate my Bills/which were pay off in full!! It gave me an avenue to put my Financial Aspects of Life in Order!! I benefited from our Partnership.! Thank you very much!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

    Verified purchase
    Staff

    Reviewed Feb. 1, 2023

    Always very helpful and professional. I was confused about something that the representative helped clear up for me in a polite and professional manner. I plan on staying with this company for any future issues that might surface because of the professional way that they have attended to me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Troy, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

    Verified purchase
    Customer ServiceStaff

    Reviewed Feb. 1, 2023

    Excellent service. Knowledgeable customer service folks and they do exactly what they promised. Just follow the instructions and you will come out a winner. They are always available for questions and encouragement. There are many similar companies out there but FDR is by far the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Audrey, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

    Verified purchase
    Punctuality & SpeedStaffBilling

    Reviewed Feb. 1, 2023

    I was very grateful for this company's help. With that being said when you get down to the last 12 months they drag out your payments to the creditors even if they have collected enough money to pay them off. I just don't understand that. Here is an example: they are holding over 5000 of MY money and I have talked with them but they won't pay off the settlements. My grad date now is like July but by March 17 I will stop automatic draft from my acct for 354 every 2 weeks because they have collected full payment including their fees and I need my money seeing I have never missed a payment and will have fulfilled all obligations. I can't wait to stop auto draft on March 17 whether they like it or not

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Judy, an account specialist will be reaching out to address your concerns.

    Verified purchase
    Customer ServicePunctuality & SpeedStaff

    Reviewed Feb. 1, 2023

    Six debts pay off with Freedom's help. They are very friendly, listens to me and I can call them any time of the day on any day. They always email me and tells me how far I’m on my debts, I am very happy to end my debt early. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Penny, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!

    Verified purchase
    PricePunctuality & SpeedStaffBillingHonesty & Transparency

    Reviewed Feb. 1, 2023

    From the beginning, the representative, Shawqee (sp?), lied to me that he would be my personal contact throughout the program. Found out later that that was a total lie. I believe they knew I would get sued by Citibank of which Citibank had sold by debt to a company that does just that. The fees are too high, I have been charged 21% of debt enrolled amounts. I knew this in the beginning but they collect this as soon as they can and will collect the fees even if a settlement could be in jeopardy. They have not earned the fees in total because they still have the obligation to make future payments from my account with them. Not sure how this is even legal.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mark, sorry to hear that you feel this way about your program. We do charge a one time fee per account that we settle, the percentage is predetermined and discussed with members upon enrollment. If a settlement goes null and void due to not having funds in the account, we will renegotiate the account at no additional charge, since the settlement fee is only charged once. An account specialist will be reaching out to address this with you in detail.

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    RatesHonesty & Transparency

    Reviewed Feb. 1, 2023

    This is a great company to work with. They get right on and do everything possible to get you out of debt in a reasonable amount of time. They are an honest company and only have your best interest at heart.

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    Response from Freedom Debt Relief

    Hi Rosemary! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.

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    Customer ServiceStaff

    Reviewed Feb. 1, 2023

    Very happy with their professionalism so far. I love how there is no judgment and everyone is so positive and upbeat on the phone. Even my silliest questions have been answered. I hope their service continues this way and I look forward to working with them and recommending them to others that need help as well!!

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    Response from Freedom Debt Relief

    Hi Jessie! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!

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    Customer ServicePricePunctuality & SpeedStaffBillingRates

    Reviewed Feb. 1, 2023

    I started this process with a simple phone call. Was worried at first not being approved. The rep was very caring and found the best solution for my case. Not even a full year later. I have found peace with my collection calls and on the path to a better mindset. Definitely worth the price to do the program. Don’t let your bills get to you. Have the team help you.

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    Response from Freedom Debt Relief

    Hi Heriberto, it is great to hear we were able to alleviate the stress you felt. We are proud of your success!

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    Punctuality & SpeedBillingHonesty & Transparency

    Reviewed Feb. 1, 2023

    They lie to you about the number of payments you will have to make… I was scheduled to make 48 payments, now that has been increased! They keep telling you, "no, no your payments will not increase," but in the end they do.

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    Response from Freedom Debt Relief

    Hi Laren, thank you for sharing this feedback. An account specialist will be reaching out to address your concerns.

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    Billing

    Reviewed Feb. 1, 2023

    So far I have been very happy with the progress on settling what I owe. In three years I should be released of what I owe the credit card companies. Payments have been easier and hopefully I will start building up a better credit score.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Michel, it is great to hear that you are happy with your results. We look forward to the completion of your program. We encourage you to reach out to a credit expert for further information about improving your credit history!

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    Billing

    Reviewed Feb. 1, 2023

    So far so good with the program. I like the ease of the program and the dashboard. I hate that my credit score plummeted but that was a given. I feel like I could have worked with the companies to save my credit but the ease of one automatic payment and negotiation was important.

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    Response from Freedom Debt Relief

    Hi Raven, thank yo for sharing this feedback with us. We want to make sure our program is easy to follow. Your credit should improve as your accounts are resolved, we encourage you to reach out to a credit expert for more information on how to improve your credit score!

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    Customer Service

    Reviewed Jan. 31, 2023

    The program keeps you informed on all your matters. If anyone is busy on a day to day basis and cannot sign into your account, no worries. They send emails and text messages. I am glad I sign up with this program. So far it has been working for me.

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    Response from Freedom Debt Relief

    Hi Barbara!Thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

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    PriceStaffRatesTransparency

    Reviewed Jan. 31, 2023

    Always something going off the rails. Settlement went from 7k 10k to 13k to 15k by the time it was done with no guidance on court dates. Felt alone and blindsided. And when regularly asking for updates and acceptance letters, something was always off kilter and creating a problem which in turn escalated the demands and price of settlement. Needed up paying just as much as I would have on my own.

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    Response from Freedom Debt Relief

    Bridget, we are sorry to hear you feel this way about our program. An account specialist will be reaching out to address your concerns.

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    Reviewed Jan. 31, 2023

    Takes a minute to get started but once they start goes smoothly. I would recommend this if you want to get some debt resolved. You will be happy with the work they do. I love how they structure the whole thing.

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    Response from Freedom Debt Relief

    Kevin, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Sales & MarketingPricePunctuality & SpeedHonesty & Transparency

    Reviewed Jan. 31, 2023

    I have had two items go to court and instead of handing them out contacting the creditors, Freedom asked me for more money. It’s always about more money and I have noticed the high balance in my account and yet it seems to not be paying things off or settling things quickly. Most of my premium are fees paid to Freedom. I honestly wish I had never signed up for this program. It’s a scam.

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    Response from Freedom Debt Relief

    Hello Christine, sorry to hear that feel this way about our company. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Our fees is charged, once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement, and only for accounts where we achieved savings. An account specialist will be reaching out to address your concerns.

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    Honesty & Transparency

    Reviewed Jan. 31, 2023

    I was lied to. Wish I never signed up. They promised me an end date and extended it to 5.5 years instead of 4. Paid almost close to what i owed. The fees are outrageous and embarrassing how they took full advantage of me and my debt. They stole from my kid and myself with their settlement fees actually. I can’t. I wouldn’t recommend this program at all to anyone.

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    Response from Freedom Debt Relief

    Hello Yajaira, we are very sorry to hear that you feel this way. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free. An account specialist will be reaching out to address your savings with you.

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    StaffRates

    Reviewed Jan. 31, 2023

    Happy to have Freedom Debt Relief to solve my debt. Been doing it on my own but wasn’t solving nothing because of my interest was too high and FDR was able to help me with that to have in control with my debt. I just want thanks FDR for time and help. Thank you Freedom Debt Relief!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Oscar, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.

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    Customer ServiceStaff

    Reviewed Jan. 31, 2023

    I was very hesitant at first, but you definitely need to trust the process. It has been amazing watching my debt be negotiated down to such lower amounts. As long as you make your deposits and keep up with requests for info or to approve settlements you won’t have any issues. Each time I had a question or concern all I had to do was call. You get a human that knows what they’re talking about and are always so helpful. Hopefully I never have to do this again, but if I do I know I can trust FDR to get it right.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Angelina, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    StaffBilling

    Reviewed Jan. 31, 2023

    Freedom Debt Relief gives you an excellent service. They help you to go thru this transition to solve your problem to eliminate the pressure of paying your obligation in an easy way. They help you if you have a difficulty to make your payment and willing to adjust your payment if you gave done difficulty to meet your payment like my situation. I am 100 % recommending this company to anyone who wants to start all over again and get their lives back.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Faye, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    Reviewed Jan. 30, 2023

    I am happy with the fact that my biggest debt is on the way to being resolved. I would definitely recommend this agency. It may take a bit of time to resolved but if you really stay after it and don't give up you can reach your goals.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Macerkin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Staff

    Reviewed Jan. 30, 2023

    Everyone I have spoken to have been very understanding and helpful. They do not judge me and offer every helpful solutions to help me pay off my debt in a timely manner. No matter how small my questions may be they are there to help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Florence, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Customer ServiceStaffRates

    Reviewed Jan. 30, 2023

    Excellent communication. I would recommend anyone that needed your service. It appears Freedom Debt Relief has a very good rating. I’ve never needed a debt relief service. So far it has easy working with Freedom and has given me some relief from the stress of handling my account obligations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elvira, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    Staff

    Reviewed Jan. 30, 2023

    I made the right choice of choosing Freedom Debt Relief to help me with my financial struggles, this is something I should have done a long time ago. Everyone who has helped me so far have been understanding and very professional.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pat! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed Jan. 30, 2023

    The program has been explained with detail and helpful information and nice people like David ** to help and be there when you have questions. I would recommend it to anyone struggling with and needing help with bills and wanting help to guide them through.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shelby, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with David and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!

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    Staff

    Reviewed Jan. 30, 2023

    Very helpful and courteous. Best experience I’ve dealt with. They seem to really care about helping out. I don’t know what I would of done had I not found the help here. They listened to me and set in place a plan and it’s working!!

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    Response from Freedom Debt Relief

    Duane, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    StaffBillingRates

    Reviewed Jan. 30, 2023

    Yes, I would recommend Freedom debt relief to anyone of my friends or family members. You help people get out of debt at a faster rate than by just making the minimum payments. I'm glad that you guys negotiate with the creditors and help reduce our debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mike, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!

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    Customer ServiceStaffBillingTransparency

    Reviewed Jan. 30, 2023

    Updated on 01/23/2024: Called Freedom debt and they set us up with a plan and we are on the road to recovery. It was only a hand full of years compared if we just did it on our own it would have taken over 30 years to pay it all off. Freedom debt put us back into being able to live and not be loaded down with many bills every month. I recommend Freedom to anyone looking to get out of debt and be able to have peace of mind and live. I give Freedom ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!

    Original review: Very pleased on how Freedom is taking care of our debt and giving major relief to my wife & I. Thank you. The sign up is easy as long as you have all of the information that is needed. All account information and personal information. The agents are very helpful with all the paperwork and what you will need to sign up.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Richard, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceStaff

    Reviewed Jan. 30, 2023

    Very pleased with all the helpful information that has been sent to me on the web and conversations on the phone. I am very hopeful that my financial problems are being helped in a positive manner and that I will again have good credit for choosing this path. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Stephen, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    Sales & MarketingBilling

    Reviewed Jan. 30, 2023

    Thank you for all you are doing for me. Friends of mine think this is a scam. I told them I had a lot of debt from Credit cards. And Freedom Debt Relief is doing a good job and getting back on my feet. Again Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rose, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Punctuality & SpeedStaffRates

    Reviewed Jan. 30, 2023

    I have just started the program. I am rating my experience, early on, by saying so far it has been an excellent experience. I have been sent materials, online and in mail, which have been very informative that show me how the program works. I feel very positive, at this early stage, to complete it with great success and graduate with no debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diane, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePriceStaff

    Reviewed Jan. 30, 2023

    Great Experience with customer service. Genuinely concern for the customer and very polite. Increase in confidence in the company to accomplish what they set out to do to assist individuals to relieve debt. Excellent way to help people to streamline their obligations and assisting in creating an affordable way to resolve debt issues. I would recommend this company to any that are trying to help themselves out of the financial situation. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ernest,thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Jan. 30, 2023

    For the most part it seems like the staff at FDR are kind and courteous and are concerned about the client and want to do their best to help with the situation. I’m still new to the program, but so far it seems like I have made the right choice.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ryan, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.

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    Customer ServiceStaff

    Reviewed Jan. 29, 2023

    Just getting started with and so far I am pleased with the plan and customer service. I feel very optimistic with the outcome. They are very upfront and extremely informative with every step of the process. Every next progression is one step closer to financial freedom. I like the ability to have control of the program with every step from monthly deposits to every settlement offer. I would highly recommend this to anyone that is struggling with debt. It was better that filing for bankruptcy or trying to do debt consolidations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Jeff, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Reviewed Jan. 29, 2023

    Yes each person did a great job discussing each phase of the process from beginning to end. Beginning and after it’s all completed what will time it will take to complete process who will stay my contact throughout process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Michael, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.

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    PriceRefunds & PayoutsStaff

    Reviewed Jan. 28, 2023

    Amazing experience working with me to achieve my goals and communicating daily with me as we achieve my credit recovery process. Everyday is an accomplishment and daily we get closer. I would recommend Freedom to all my family members and friends because they do care about your debt recovery and your credit repair process by making it affordable in one monthly fee to do the right thing to pay for your past commitments due to financial hardship. Thank you freedom for working with me to gain back my credit worthiness so I can have a second chance to prove that I'm worthy to start over out of debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Cynthia, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.

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    Customer ServiceStaff

    Reviewed Jan. 28, 2023

    I like that most of the time when calling I get good help. And sometimes I get a consult that just wants to be snappy. I'm not good on computers. So I need help when I call in. I don't like having to hang up and call back.

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    Response from Freedom Debt Relief

    Hi Leanna, we don't ever want you to feel rushed when speaking to us. Our goal is to make sure you are receiving the assistance you need.

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    Customer ServiceStaffBilling

    Reviewed Jan. 28, 2023

    I hesitated awhile contacting FDR but I’m happy I did. I was drowning in credit card debt. I was losing hope. But with their help and guidance I can finally breathe. It was a simple process to get started and the customer service is phenomenal.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jacqueline, we know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

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    Refunds & PayoutsStaffBilling

    Reviewed Jan. 27, 2023

    Freedom teach me the new way for me to take control of my debt, I feel very confident to keep going with my life with a lot of less stress, I improved in many aspects of my life knowing that I have a very professional people help me on how to pay my credit cards debt

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Alejandro, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!

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    PriceBillingTransparency

    Reviewed Jan. 27, 2023

    The set up was easy. I’ve been making regular monthly payments with an added amount towards the premium. They let me know where they are in ongoing negotiations and have kept me up to date. Highly recommend FDR to assist with your debt negotiations.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Customer Service

    Reviewed Jan. 27, 2023

    So far, I’ve had a great experience. Great communication and customer service. I like how FDR and the sister company have gotten together to better assist me and get me graduated. I did refer a friend of mine, but hasn’t called her yet.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for recommending us Robert, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Jan. 27, 2023

    Very nice in service, doing good job and good response. They are helping to solve debt very soon as possible. Big thanks for this team. Keep it up and thanks for helping people like us in bad debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Shaheena, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.

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    Refunds & PayoutsStaffTransparency

    Reviewed Jan. 27, 2023

    Updated on 08/07/2024: Freedom Debt Relief reduced my debt by negotiating with my debt collectors, and upped my credit score by paying my debt with my own money. At first I didn’t really understand how that worked, but now that I’m passed that stage, I totally understand. It was way more simple than I expected. The process was scary at first, but your employees really eased my stress with information given. Nearly $18,000 was reduced from my $64,000 debt. Thank you so much. You have taken my stress off from my family.

    Original: I really didn’t know what I was doing when I signed on, but I went with my gut instinct, and glad I joined the team! Now I feel like my life is getting back on track! My family thanks you so much for all you’ve done.

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    Response from Freedom Debt Relief

    Fernando, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

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    Customer ServiceStaff

    Reviewed Jan. 27, 2023

    Easy process, very helpful and informative about the process and what to expect. Walked me through the process and instructions, also what to expect and how long it was going to take. I have received emails from the beginning of the process and all information has been very clear and helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Trenel, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!

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    Customer ServiceStaff

    Reviewed Jan. 27, 2023

    Excellent, professional service, understanding, helpful always, polite on the phone, making it feel that you are there for me feel like I did the right choice for my death situation, even with my English of second language the team understands. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Esteban, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!

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    Customer ServiceStaff

    Reviewed Jan. 27, 2023

    While I think that the company as a whole has a good mission and is definitely helpful for people trying to rebuild there are many problems I've had since joining, all related to communication. Basically, there is never any response to emailed support requests at all. In my first experience where I wanted to make a simple change to how my deposits went in I sent multiple contact emails through their site, tried to call in 4 times and was on hold for over 10 minutes each time and never got an answer, their 'live chat' option also never gave me an agent to talk with. To get any kind of response I had to resort to going through Facebook messenger for their page there which should never be the only method of communication.

    Now, I have another issue which requires their assistance. An issue which is replying to emails they've sent me every day to which I've replied to and used the contact form for and have not gotten a single response in over a month... but they keep sending emails and texts every day. At this point, if there was another alternate company I could move this all over to I would. I will say that they've cleared some of my accounts for far less than what was owed it is hard to have any faith in a company that has zero ways to effectively get in touch with them when needed.

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    Response from Freedom Debt Relief

    Hello Guy, we are happy to hear that you are satisfied with you progress and savings. We are very sorry to hear that you have had a hard time getting a hold of out customer service team. As a reminder, if you need to make changes to your drafts, you must call customer service and verbally authorize the changes. We cannot take the request by email or chat. An account specialist will be reaching out to address your questions.

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    Customer ServiceContract & TermsStaffTransparency

    Reviewed Jan. 27, 2023

    Updated on 03/22/2023: Little nervous but first settlement went great. Saved me 50% of the original amount owed. Easy to work with and so thankful for the help. We had been at the end of the rope until we found FDR and got started. Again thank you so much!

    Original Review: Just getting started with FDR, so thankful for the help... should have called sooner. Everyone I've talked with has been kind and explained what to expect from the credit scores to the creditor calls. I appreciate the time they've taken to make sure I understand the whole process and I am glad I called them. Thank you for your great service.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed Jan. 27, 2023

    I was very pleased with how fast my settlement was taken care of. The ones I spoke with was understanding and answered all my questions. I have worked with this company for several years and they have done everything they told me they would. I appreciate the hard work they do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Regina, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.

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    Staff

    Reviewed Jan. 27, 2023

    I was a little skeptical about the program when I first ran into it online yet I still put in a nap application just to see but came of it. Financial debt relief agents genuinely care about finding the best solution for our financial situation, I would definitely recommend a friend to financial deputy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rodolfo, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!

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    Staff

    Reviewed Jan. 27, 2023

    I am so happy I went with Freedom Debt Relief.. I made a good choice and pretty soon I will get out of debt real soon. I'm looking forward to be getting out of debt with help. I would refer my friends and family if they're drowning in debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed Jan. 26, 2023

    Right now I can say the company is really helping me out get my debt in order. They said within six months I should start seeing some settlement. Hopefully by a year and a half I should be almost debt-free. I am thankful for Freedom and hopefully they can get their job done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tiffany, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedStaffHonesty & Transparency

    Reviewed Jan. 26, 2023

    SHELLY, ANNE and the rest of the team are very very helpful. They gave me so much positive feed back. And I get emails that letting me know how to handles creditors phone calls. Also I can't wait this will be over and that my anxiety will get over soon. Your team assure me that it's gonna be okay. But they never lied that I get calls from my creditors and it will tough in the beginning. I recommend your company to anyone dealing debt and hardship. Again thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rowena, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

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    Staff

    Reviewed Jan. 26, 2023

    I came to Freedom debt relief to get some help with my debt and had the pleasure of working with Tristen. He was so nice and friendly and was very helpful in explaining everything for me!!! He answered any questions I had and helped me start the journey to help get back on track with my debt!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Angelina, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Tristen and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!

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    Reviewed Jan. 26, 2023

    So far the experience has been smooth and not hard to be involved in. Very easy to reach out and get process started however I've not made it far in the program because I've just started. So far so good.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Alison, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed Jan. 26, 2023

    I am so pleased & so excited to progress with FDR. They have been so nice & helpful getting me started. I definitely would recommend their service to anyone who needs debt relief help. They make me feel good about my decision!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Ellen, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you in your journey!

    Verified purchase

    Reviewed Jan. 26, 2023

    Everything seems to be going great. I appreciate the settlements that have been made and the strides to keep working on the others. I hope that in the future when I need to use your services that it will be as good as it has been up to now. Thank you so much. J **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Jeffrey, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

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    StaffBilling

    Reviewed Jan. 26, 2023

    I started this program and it has helped me tremendously. FDR has been able to achieve reducing my debt by so much. I do not feel trapped with payments any longer. This is the best thing I could have done for myself. Highly Recommend.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lee! Reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!

    Verified purchase
    Punctuality & SpeedStaffLoan ProcessTransparency

    Reviewed Jan. 26, 2023

    I am so pleased that my debt is being resolved so quickly. It is such a great relief to me to be debt free. Thank you for the great negotiating on my last loan. That was amazing. Through the whole process everything was so transparent and I really appreciate that. It has been such a worry! But now I'm feeling so much relief. Thank you for all you do!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pamela, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!

    Verified purchase
    StaffBilling

    Reviewed Jan. 26, 2023

    Freedom has definitely helped my stress over my credit card debt. Would recommend highly to anyone with debt. Easy access and always communicate when they have a settlement for your approval. Please consider them when making a big decision like this. Thanks and God Bless.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Steven, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Contract & TermsPrice

    Reviewed Jan. 26, 2023

    When it comes down to it. I didn’t save money. After the fees and the accounts going higher. I really didn’t come out ahead. Will not do this ever again. The fees are outrageous and ended up costing me more money in the long run. I would not recommend this to anyone looking to actually save money.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dawn, remember our clients are carrying a credit card balance from month to month, interest is charged on a daily basis, and it affects both the existing balance and any new purchases that post to their account. The interest you’re charged one day also becomes part of the balance accruing interest the next. In other words, credit card interest compounds daily. Even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    1875 S. Grant St., Ste. 300
    City:
    San Mateo
    State/Province:
    CA
    Postal Code:
    94402
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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