Freedom Debt Relief Reviews
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About Freedom Debt Relief
Founded in 2002, Freedom Debt Relief (FDR) is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 in unsecured debt. Its fees vary based on the state the client lives and the amount of debt they enroll. Freedom Debt Relief earns positive marks from customers for its communication, transparency and negotiation results, with a 4.5-star rating across 34,000+ verified ConsumerAffairs reviews.
Visit www.freedomdebtrelief.com- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,961,138 reviews on ConsumerAffairs are verified.
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- We use intelligent software that helps us maintain the integrity of reviews.
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Reviewed Feb. 3, 2023
Team has been incredibly helpful and didn’t make me feel bad for the situation I’m in. I appreciate all my questions being answered and being available for me. They followed up quickly and activated as soon as I said I was ready. The only thing I don’t understand is the delay in pulling my money and it was entered incorrectly the first time so it took even longer but other than that it’s been great. I trust they will help me get back in order.
Hi Jessica, we are happy to hear that you have felt comfortable and supported while working with us! If you have questions about your draft schedule, please feel free to contact our customer service team!
Reviewed Feb. 3, 2023
I have been very satisfied with every aspect of this process. From my initial contact with my Advocate to the action that has already been taken on my account. Communication has been excellent through email, text and phone calls. i have recommended Freedom Debt Relief to a friend.
Joyce, it is great to hear that you are happy with our communication and service efforts. Thank you for recommending our program, we look forward to your continued success!
Reviewed Feb. 2, 2023
I had amassed a large amount of credit card debt and FDR helped me build a plan that avoided bankruptcy and was manageable. Their customer service is excellent and they deliver on everything they promise. I would strongly recommend this company to anyone in a similar situation.
Hi Dennis, we work very hard to provide the best options for our clients. We look forward to your continued success!
Reviewed Feb. 2, 2023
The company was always helpful and answered all my concerns. It has been a long road to getting me back on tract with our credit but am grateful for the help I received. Due to a big financial change to our life Because of a health issue I could not meet financial responsibility and they gave us an option to take care of our debt and now on the road to a better position financially. So thank you Freedom Debt Relief.
Hi Peggy, we are honored to help guide you to a better financial future. Thank you for your review, we look forward to seeing your success in your program!
Reviewed Feb. 2, 2023
I’ve been satisfied with the progress, hopefully it will continue as planned. Curious why smaller accounts weren’t handle first. But would recommend Freedom Debt Relief to my friends. Thank you for all your help. Please keep up the good work. Very happy.
Hi Anthony! Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes.
Reviewed Feb. 2, 2023
In our opinion -using Freedom Debt Relief was and has been the greatest decision for my husband and I. Our experience has been great from day 1. We have a great team behind us and helping us each step of the way to resolve our debt. Getting answers to our questions has been an easy process.
Hi Teresa!We are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
Reviewed Feb. 2, 2023
Freedom Debt Relief is an excellent, fast program to reduce and pay off debt. Very professional customer service, prompt response and high integrity team guiding you from beginning to the financial freedom. What a relief to have Freedom Debt Relief in my corner! Five stars!
Hi Magdalena! We appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed Feb. 2, 2023
I am so happy with my experience at Freedom Debt Relief. All of my debt is being taken care of and I will be able to rebuild my credit and buy a house someday outside of California. All of the people who work for Freedom Debt Relief are kind and understanding of your situation. Thank you for helping me.
Hello Christina, it is wonderful to hear that you are happy with our service efforts, our members comfort is very important to us! We look forward to your continued success!
Reviewed Feb. 2, 2023
I am so glad I went to Freedom to debt under control. I like the way they treat you and they really get things done. I have told everyone I know about Freedom. I am very happy with Freedom and will make sure that everyone knows how happy I am.
Hi Donna, we appreciate your review! We look forward to your continued success!
Reviewed Feb. 2, 2023
I had even with Freedom from five years. Initially, I was assigned a financial counselor that searched my credit history for unpaid or delinquent bills. The counselor then sets up a payment plan that I pay every pay day. Freedom gets a fee from every debt. Easy...EXCEPT when it come to old bills that have long been written off and no longer reported. By law that’s about seven years. For three years, I’ve paid $225 “every two weeks” and nothing paid off. Doing self audit, I was shock to see I was paying an old bill over 10 years old for $10k. I work two jobs so I couldn’t monitor it as closely I would like. I did get it straighten and dropped. But, I lost all that time and money. I recommend the service but don’t rely on counselors to do what’s in your best interest. Approve every bill and challenge those that are past time limitations. Know your state laws on credit reporting.
Hi Lee, we are sorry to hear you had issue with an account. If you have documentation proving the account was written off, please send it to our customer service team and give us a call to further discuss it. We look forward to your continued success!
Reviewed Feb. 2, 2023
Thank you for assistance. You were courteous are quick to resolve all creditors. Your help with a loan sped the process much quicker and easier. Your staff were very polite and informed with any questions I had about the process.
Hi Servando! This is great news! Awesome job sticking with the plan and we want to say thank you for choosing us and sharing your experience.
Reviewed Feb. 2, 2023
The journey to becoming debt free can get difficult, especially when you must make sacrifice. Thank you Freedom debt relief staff for helping me. Enjoying the freedom of being debt free is priceless, lighthearted and fun too. Sincerely, no regret!!!
Hi Marie, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Feb. 2, 2023
I started my Freedom debt relief in September of 2018. The reason was my interest was high. I couldn’t keep up with my bills and I didn’t want to file bankruptcy and I wanted to save my credit until I found freedom debt relief which help me get out of stress and anxiety and depression from bill collectors and it help a lot as long as you keep up with your deposit account so freedom debt can handle my accounts due and as a customer I recommend freedom debt relief to all my friends and family who are struggling financially. Thank you freedom debt relief for being there for people who are struggling financially.
Lloyd, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed Feb. 2, 2023
Thanks to you I have been able to pay my debts without any problem and without interest, thank you very much. I thank you very much for the help you have given me, I recommend it to anyone who is going through this problem, thanks again..
Hi Pablo, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 1, 2023
I like what they did. What I like more is I am almost Finished. I Would like an exact date when I’m finish. I don’t have much more to say but I would recommend them to anybody that needs help. They do a good job.
Hi MaryAnn, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Reviewed Feb. 1, 2023
Very helpful. I have received positive feedback and assistance. All my services have been helpful. All of my personal contacts have been helpful and very courteous. I had a lot of resources to assist me with the program and give me advice for my future affairs.
Lasonya, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 1, 2023
FDR has been a pleasure to work with for the last few years. They are continuing to do a great job, hopefully, as we near the end of our association with them. We hope to meet all of our obligations that were enrolled in the next two years.
Elden **
Hi Elden, it is great to hear that you are satisfied with our service! We look forward to your continued success!
Reviewed Feb. 1, 2023
I am a 76 year old woman. I had family put me in a terrible place financially. I thought with Freedom I could be in a better place for my Golden Years. Hasn't even been bronze. I was told that things would be rough for about six months, then things would be paid and all would be well. Two years ago I had to shame myself and have my grandson sign a car loan for me - still hasn't been fixed.. I also had to give an additional check for 1500 about a year ago. I cannot wait to get this out of my life. By the way, I got a notice from Bank of America that they were forgiving one of my debts. I'm waiting for Freedom to give me a refund???? YA THINK???? Horrible experience. I would NEVER tell anyone it was a good thing. Hurry up and end, I'm getting older fast!!!!
Hi Nancy, congratulations on all of your progress and savings. We are sorry to hear you are unhappy with one of your accounts. An account specialist will be reaching out to address your concerns.
Reviewed Feb. 1, 2023
I feel it was a great opportunity to consolidate my Bills/which were pay off in full!! It gave me an avenue to put my Financial Aspects of Life in Order!! I benefited from our Partnership.! Thank you very much!!
Hi Michael, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Feb. 1, 2023
Always very helpful and professional. I was confused about something that the representative helped clear up for me in a polite and professional manner. I plan on staying with this company for any future issues that might surface because of the professional way that they have attended to me.
Hi Troy, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed Feb. 1, 2023
Excellent service. Knowledgeable customer service folks and they do exactly what they promised. Just follow the instructions and you will come out a winner. They are always available for questions and encouragement. There are many similar companies out there but FDR is by far the best.
Hi Audrey, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Feb. 1, 2023
I was very grateful for this company's help. With that being said when you get down to the last 12 months they drag out your payments to the creditors even if they have collected enough money to pay them off. I just don't understand that. Here is an example: they are holding over 5000 of MY money and I have talked with them but they won't pay off the settlements. My grad date now is like July but by March 17 I will stop automatic draft from my acct for 354 every 2 weeks because they have collected full payment including their fees and I need my money seeing I have never missed a payment and will have fulfilled all obligations. I can't wait to stop auto draft on March 17 whether they like it or not
Hi Judy, an account specialist will be reaching out to address your concerns.
Reviewed Feb. 1, 2023
Six debts pay off with Freedom's help. They are very friendly, listens to me and I can call them any time of the day on any day. They always email me and tells me how far I’m on my debts, I am very happy to end my debt early. Thank you.
Hi Penny, thank you so much for trusting us and sharing your success with us. Congratulations on graduating the program and becoming debt free - you did it!
Reviewed Feb. 1, 2023
From the beginning, the representative, Shawqee (sp?), lied to me that he would be my personal contact throughout the program. Found out later that that was a total lie. I believe they knew I would get sued by Citibank of which Citibank had sold by debt to a company that does just that. The fees are too high, I have been charged 21% of debt enrolled amounts. I knew this in the beginning but they collect this as soon as they can and will collect the fees even if a settlement could be in jeopardy. They have not earned the fees in total because they still have the obligation to make future payments from my account with them. Not sure how this is even legal.
Hi Mark, sorry to hear that you feel this way about your program. We do charge a one time fee per account that we settle, the percentage is predetermined and discussed with members upon enrollment. If a settlement goes null and void due to not having funds in the account, we will renegotiate the account at no additional charge, since the settlement fee is only charged once. An account specialist will be reaching out to address this with you in detail.
Reviewed Feb. 1, 2023
This is a great company to work with. They get right on and do everything possible to get you out of debt in a reasonable amount of time. They are an honest company and only have your best interest at heart.
Hi Rosemary! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed Feb. 1, 2023
Very happy with their professionalism so far. I love how there is no judgment and everyone is so positive and upbeat on the phone. Even my silliest questions have been answered. I hope their service continues this way and I look forward to working with them and recommending them to others that need help as well!!
Hi Jessie! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program!
Reviewed Feb. 1, 2023
I started this process with a simple phone call. Was worried at first not being approved. The rep was very caring and found the best solution for my case. Not even a full year later. I have found peace with my collection calls and on the path to a better mindset. Definitely worth the price to do the program. Don’t let your bills get to you. Have the team help you.
Hi Heriberto, it is great to hear we were able to alleviate the stress you felt. We are proud of your success!
Reviewed Feb. 1, 2023
They lie to you about the number of payments you will have to make… I was scheduled to make 48 payments, now that has been increased! They keep telling you, "no, no your payments will not increase," but in the end they do.
Hi Laren, thank you for sharing this feedback. An account specialist will be reaching out to address your concerns.
Reviewed Feb. 1, 2023
So far I have been very happy with the progress on settling what I owe. In three years I should be released of what I owe the credit card companies. Payments have been easier and hopefully I will start building up a better credit score.
Hello Michel, it is great to hear that you are happy with your results. We look forward to the completion of your program. We encourage you to reach out to a credit expert for further information about improving your credit history!
Reviewed Feb. 1, 2023
So far so good with the program. I like the ease of the program and the dashboard. I hate that my credit score plummeted but that was a given. I feel like I could have worked with the companies to save my credit but the ease of one automatic payment and negotiation was important.
Hi Raven, thank yo for sharing this feedback with us. We want to make sure our program is easy to follow. Your credit should improve as your accounts are resolved, we encourage you to reach out to a credit expert for more information on how to improve your credit score!
Reviewed Jan. 31, 2023
The program keeps you informed on all your matters. If anyone is busy on a day to day basis and cannot sign into your account, no worries. They send emails and text messages. I am glad I sign up with this program. So far it has been working for me.
Hi Barbara!Thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Jan. 31, 2023
Always something going off the rails. Settlement went from 7k 10k to 13k to 15k by the time it was done with no guidance on court dates. Felt alone and blindsided. And when regularly asking for updates and acceptance letters, something was always off kilter and creating a problem which in turn escalated the demands and price of settlement. Needed up paying just as much as I would have on my own.
Bridget, we are sorry to hear you feel this way about our program. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 31, 2023
Takes a minute to get started but once they start goes smoothly. I would recommend this if you want to get some debt resolved. You will be happy with the work they do. I love how they structure the whole thing.
Kevin, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 31, 2023
I have had two items go to court and instead of handing them out contacting the creditors, Freedom asked me for more money. It’s always about more money and I have noticed the high balance in my account and yet it seems to not be paying things off or settling things quickly. Most of my premium are fees paid to Freedom. I honestly wish I had never signed up for this program. It’s a scam.
Hello Christine, sorry to hear that feel this way about our company. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Our fees is charged, once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement, and only for accounts where we achieved savings. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 31, 2023
I was lied to. Wish I never signed up. They promised me an end date and extended it to 5.5 years instead of 4. Paid almost close to what i owed. The fees are outrageous and embarrassing how they took full advantage of me and my debt. They stole from my kid and myself with their settlement fees actually. I can’t. I wouldn’t recommend this program at all to anyone.
Hello Yajaira, we are very sorry to hear that you feel this way. Keep in mind that our settlement fees are bigger savings than having to pay your creditors the full 100% of the debt owed + interest % + any additional fees they charge. Yes, your creditor may have presented a lower settlement amount, but that is just to pull you back in so they could hit you with having to pay the full balance. Our settlements are secure and offer you a reduction in your debt that will lead you to become financially free. An account specialist will be reaching out to address your savings with you.
Reviewed Jan. 31, 2023
Happy to have Freedom Debt Relief to solve my debt. Been doing it on my own but wasn’t solving nothing because of my interest was too high and FDR was able to help me with that to have in control with my debt. I just want thanks FDR for time and help. Thank you Freedom Debt Relief!
Hi Oscar, thank you for sharing your review! Debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Jan. 31, 2023
I was very hesitant at first, but you definitely need to trust the process. It has been amazing watching my debt be negotiated down to such lower amounts. As long as you make your deposits and keep up with requests for info or to approve settlements you won’t have any issues. Each time I had a question or concern all I had to do was call. You get a human that knows what they’re talking about and are always so helpful. Hopefully I never have to do this again, but if I do I know I can trust FDR to get it right.
Hi Angelina, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Jan. 31, 2023
Freedom Debt Relief gives you an excellent service. They help you to go thru this transition to solve your problem to eliminate the pressure of paying your obligation in an easy way. They help you if you have a difficulty to make your payment and willing to adjust your payment if you gave done difficulty to meet your payment like my situation. I am 100 % recommending this company to anyone who wants to start all over again and get their lives back.
Faye, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 30, 2023
I am happy with the fact that my biggest debt is on the way to being resolved. I would definitely recommend this agency. It may take a bit of time to resolved but if you really stay after it and don't give up you can reach your goals.
Hi Macerkin, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 30, 2023
Everyone I have spoken to have been very understanding and helpful. They do not judge me and offer every helpful solutions to help me pay off my debt in a timely manner. No matter how small my questions may be they are there to help.
Florence, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Jan. 30, 2023
Excellent communication. I would recommend anyone that needed your service. It appears Freedom Debt Relief has a very good rating. I’ve never needed a debt relief service. So far it has easy working with Freedom and has given me some relief from the stress of handling my account obligations.
Elvira, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Jan. 30, 2023
I made the right choice of choosing Freedom Debt Relief to help me with my financial struggles, this is something I should have done a long time ago. Everyone who has helped me so far have been understanding and very professional.
Hi Pat! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 30, 2023
The program has been explained with detail and helpful information and nice people like David ** to help and be there when you have questions. I would recommend it to anyone struggling with and needing help with bills and wanting help to guide them through.
Hi Shelby, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with David and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Jan. 30, 2023
Very helpful and courteous. Best experience I’ve dealt with. They seem to really care about helping out. I don’t know what I would of done had I not found the help here. They listened to me and set in place a plan and it’s working!!
Duane, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 30, 2023
Yes, I would recommend Freedom debt relief to anyone of my friends or family members. You help people get out of debt at a faster rate than by just making the minimum payments. I'm glad that you guys negotiate with the creditors and help reduce our debt.
Hi Mike, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Jan. 30, 2023
Updated on 01/23/2024: Called Freedom debt and they set us up with a plan and we are on the road to recovery. It was only a hand full of years compared if we just did it on our own it would have taken over 30 years to pay it all off. Freedom debt put us back into being able to live and not be loaded down with many bills every month. I recommend Freedom to anyone looking to get out of debt and be able to have peace of mind and live. I give Freedom ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!
Original review: Very pleased on how Freedom is taking care of our debt and giving major relief to my wife & I. Thank you. The sign up is easy as long as you have all of the information that is needed. All account information and personal information. The agents are very helpful with all the paperwork and what you will need to sign up.
Hi Richard, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Jan. 30, 2023
Very pleased with all the helpful information that has been sent to me on the web and conversations on the phone. I am very hopeful that my financial problems are being helped in a positive manner and that I will again have good credit for choosing this path. Thank you.
Hi Stephen, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 30, 2023
Thank you for all you are doing for me. Friends of mine think this is a scam. I told them I had a lot of debt from Credit cards. And Freedom Debt Relief is doing a good job and getting back on my feet. Again Thank you.
Hi Rose, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 30, 2023
I have just started the program. I am rating my experience, early on, by saying so far it has been an excellent experience. I have been sent materials, online and in mail, which have been very informative that show me how the program works. I feel very positive, at this early stage, to complete it with great success and graduate with no debt.
Hi Diane, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Jan. 30, 2023
Great Experience with customer service. Genuinely concern for the customer and very polite. Increase in confidence in the company to accomplish what they set out to do to assist individuals to relieve debt. Excellent way to help people to streamline their obligations and assisting in creating an affordable way to resolve debt issues. I would recommend this company to any that are trying to help themselves out of the financial situation. Thank you.
Ernest,thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 30, 2023
For the most part it seems like the staff at FDR are kind and courteous and are concerned about the client and want to do their best to help with the situation. I’m still new to the program, but so far it seems like I have made the right choice.
Hi Ryan, thank you so much for this wonderful review, it makes us so happy to hear that you are happy with our service. We are looking forward to helping you achieve financial freedom and want to thank you for trusting us.
Reviewed Jan. 29, 2023
Just getting started with and so far I am pleased with the plan and customer service. I feel very optimistic with the outcome. They are very upfront and extremely informative with every step of the process. Every next progression is one step closer to financial freedom. I like the ability to have control of the program with every step from monthly deposits to every settlement offer. I would highly recommend this to anyone that is struggling with debt. It was better that filing for bankruptcy or trying to do debt consolidations.
Thank you for sharing your experience with us Jeff, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Jan. 29, 2023
Yes each person did a great job discussing each phase of the process from beginning to end. Beginning and after it’s all completed what will time it will take to complete process who will stay my contact throughout process.
Michael, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 28, 2023
Amazing experience working with me to achieve my goals and communicating daily with me as we achieve my credit recovery process. Everyday is an accomplishment and daily we get closer. I would recommend Freedom to all my family members and friends because they do care about your debt recovery and your credit repair process by making it affordable in one monthly fee to do the right thing to pay for your past commitments due to financial hardship. Thank you freedom for working with me to gain back my credit worthiness so I can have a second chance to prove that I'm worthy to start over out of debt.
Cynthia, thank you for sharing your experience with us! We are so thankful that you chose us to be your partner and we know how challenging those creditor calls can be and we want to reassure you that we will continue to work on your behalf to settle your accounts and keep you updated on your program progress.
Reviewed Jan. 28, 2023
I like that most of the time when calling I get good help. And sometimes I get a consult that just wants to be snappy. I'm not good on computers. So I need help when I call in. I don't like having to hang up and call back.
Hi Leanna, we don't ever want you to feel rushed when speaking to us. Our goal is to make sure you are receiving the assistance you need.
Reviewed Jan. 28, 2023
I hesitated awhile contacting FDR but I’m happy I did. I was drowning in credit card debt. I was losing hope. But with their help and guidance I can finally breathe. It was a simple process to get started and the customer service is phenomenal.
Hi Jacqueline, we know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Jan. 27, 2023
Freedom teach me the new way for me to take control of my debt, I feel very confident to keep going with my life with a lot of less stress, I improved in many aspects of my life knowing that I have a very professional people help me on how to pay my credit cards debt
Alejandro, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 27, 2023
The set up was easy. I’ve been making regular monthly payments with an added amount towards the premium. They let me know where they are in ongoing negotiations and have kept me up to date. Highly recommend FDR to assist with your debt negotiations.
Hi Michael, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Jan. 27, 2023
So far, I’ve had a great experience. Great communication and customer service. I like how FDR and the sister company have gotten together to better assist me and get me graduated. I did refer a friend of mine, but hasn’t called her yet.
Thank you for recommending us Robert, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 27, 2023
Very nice in service, doing good job and good response. They are helping to solve debt very soon as possible. Big thanks for this team. Keep it up and thanks for helping people like us in bad debt.
Shaheena, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed Jan. 27, 2023
Updated on 08/07/2024: Freedom Debt Relief reduced my debt by negotiating with my debt collectors, and upped my credit score by paying my debt with my own money. At first I didn’t really understand how that worked, but now that I’m passed that stage, I totally understand. It was way more simple than I expected. The process was scary at first, but your employees really eased my stress with information given. Nearly $18,000 was reduced from my $64,000 debt. Thank you so much. You have taken my stress off from my family.
Original: I really didn’t know what I was doing when I signed on, but I went with my gut instinct, and glad I joined the team! Now I feel like my life is getting back on track! My family thanks you so much for all you’ve done.
Fernando, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Jan. 27, 2023
Easy process, very helpful and informative about the process and what to expect. Walked me through the process and instructions, also what to expect and how long it was going to take. I have received emails from the beginning of the process and all information has been very clear and helpful.
Hi Trenel, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Jan. 27, 2023
Excellent, professional service, understanding, helpful always, polite on the phone, making it feel that you are there for me feel like I did the right choice for my death situation, even with my English of second language the team understands. Thank you.
Hi Esteban, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Jan. 27, 2023
While I think that the company as a whole has a good mission and is definitely helpful for people trying to rebuild there are many problems I've had since joining, all related to communication. Basically, there is never any response to emailed support requests at all. In my first experience where I wanted to make a simple change to how my deposits went in I sent multiple contact emails through their site, tried to call in 4 times and was on hold for over 10 minutes each time and never got an answer, their 'live chat' option also never gave me an agent to talk with. To get any kind of response I had to resort to going through Facebook messenger for their page there which should never be the only method of communication.
Now, I have another issue which requires their assistance. An issue which is replying to emails they've sent me every day to which I've replied to and used the contact form for and have not gotten a single response in over a month... but they keep sending emails and texts every day. At this point, if there was another alternate company I could move this all over to I would. I will say that they've cleared some of my accounts for far less than what was owed it is hard to have any faith in a company that has zero ways to effectively get in touch with them when needed.
Hello Guy, we are happy to hear that you are satisfied with you progress and savings. We are very sorry to hear that you have had a hard time getting a hold of out customer service team. As a reminder, if you need to make changes to your drafts, you must call customer service and verbally authorize the changes. We cannot take the request by email or chat. An account specialist will be reaching out to address your questions.
Reviewed Jan. 27, 2023
Updated on 03/22/2023: Little nervous but first settlement went great. Saved me 50% of the original amount owed. Easy to work with and so thankful for the help. We had been at the end of the rope until we found FDR and got started. Again thank you so much!
Original Review: Just getting started with FDR, so thankful for the help... should have called sooner. Everyone I've talked with has been kind and explained what to expect from the credit scores to the creditor calls. I appreciate the time they've taken to make sure I understand the whole process and I am glad I called them. Thank you for your great service.
Hi Lisa! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed Jan. 27, 2023
I was very pleased with how fast my settlement was taken care of. The ones I spoke with was understanding and answered all my questions. I have worked with this company for several years and they have done everything they told me they would. I appreciate the hard work they do.
Hi Regina, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Jan. 27, 2023
I was a little skeptical about the program when I first ran into it online yet I still put in a nap application just to see but came of it. Financial debt relief agents genuinely care about finding the best solution for our financial situation, I would definitely recommend a friend to financial deputy.
Hi Rodolfo, this is so wonderful to hear! We know that the beginning of the program can be a little nerve-racking because it is something new but we want you to know that we are here to support you every step of the way. Thank you for sharing this review and we want to thank you again, for choosing us!
Reviewed Jan. 27, 2023
I am so happy I went with Freedom Debt Relief.. I made a good choice and pretty soon I will get out of debt real soon. I'm looking forward to be getting out of debt with help. I would refer my friends and family if they're drowning in debt.
Hi Patricia! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 26, 2023
Right now I can say the company is really helping me out get my debt in order. They said within six months I should start seeing some settlement. Hopefully by a year and a half I should be almost debt-free. I am thankful for Freedom and hopefully they can get their job done.
Hi Tiffany, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 26, 2023
SHELLY, ANNE and the rest of the team are very very helpful. They gave me so much positive feed back. And I get emails that letting me know how to handles creditors phone calls. Also I can't wait this will be over and that my anxiety will get over soon. Your team assure me that it's gonna be okay. But they never lied that I get calls from my creditors and it will tough in the beginning. I recommend your company to anyone dealing debt and hardship. Again thank you so much.
Rowena, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 26, 2023
I came to Freedom debt relief to get some help with my debt and had the pleasure of working with Tristen. He was so nice and friendly and was very helpful in explaining everything for me!!! He answered any questions I had and helped me start the journey to help get back on track with my debt!!!
Angelina, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Tristen and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Jan. 26, 2023
So far the experience has been smooth and not hard to be involved in. Very easy to reach out and get process started however I've not made it far in the program because I've just started. So far so good.
Thank you for sharing your experience with us Alison, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Jan. 26, 2023
I am so pleased & so excited to progress with FDR. They have been so nice & helpful getting me started. I definitely would recommend their service to anyone who needs debt relief help. They make me feel good about my decision!
Ellen, it is great to hear that you would recommend our company based off of the great experience you had! We are honored to partner with you in your journey!
Reviewed Jan. 26, 2023
Everything seems to be going great. I appreciate the settlements that have been made and the strides to keep working on the others. I hope that in the future when I need to use your services that it will be as good as it has been up to now. Thank you so much. J **
Jeffrey, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 26, 2023
I started this program and it has helped me tremendously. FDR has been able to achieve reducing my debt by so much. I do not feel trapped with payments any longer. This is the best thing I could have done for myself. Highly Recommend.
Hi Lee! Reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 26, 2023
I am so pleased that my debt is being resolved so quickly. It is such a great relief to me to be debt free. Thank you for the great negotiating on my last loan. That was amazing. Through the whole process everything was so transparent and I really appreciate that. It has been such a worry! But now I'm feeling so much relief. Thank you for all you do!
Hi Pamela, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 26, 2023
Freedom has definitely helped my stress over my credit card debt. Would recommend highly to anyone with debt. Easy access and always communicate when they have a settlement for your approval. Please consider them when making a big decision like this. Thanks and God Bless.
Steven, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 26, 2023
When it comes down to it. I didn’t save money. After the fees and the accounts going higher. I really didn’t come out ahead. Will not do this ever again. The fees are outrageous and ended up costing me more money in the long run. I would not recommend this to anyone looking to actually save money.
Hi Dawn, remember our clients are carrying a credit card balance from month to month, interest is charged on a daily basis, and it affects both the existing balance and any new purchases that post to their account. The interest you’re charged one day also becomes part of the balance accruing interest the next. In other words, credit card interest compounds daily. Even with our settlement fee, maintenance fee, and taxes, those totals could not exceed the compound rates like credit cards.
Reviewed Jan. 25, 2023
Yes, I would recommend FDR to friends and strangers alike, it is good to have a program to help people when unexpected things result in financial hardship. I find them easy to work with, and communication is one up to date and responses are quick. I feel protected by this program because I see as well as others can see light at the end of the tunnel, it has the result of saving my credit, and rebuilding a Strong financial future. Thanks to all of the representatives. Sister Saidah
Saidah, thank you so much for taking the time to share your experience with us! We are so happy to hear that we have been able to put you at ease and help you get that debt behind you. Congratulations on being debt free, we wish you nothing but continued success! Thank you for being the best part of Freedom Debt Relief.
Reviewed Jan. 25, 2023
I am please so far with the results of the program after a rocky start. The initial contact person omitted a major debt that was supposed to be included. I had to take money from my retirement account to pay AMEX in full to prevent legal action!
Paul, thank you for your feedback. We are proud of your hard work and success in your program!
Reviewed Jan. 25, 2023
The communication with Freedom Debt Relief has always been a very satisfying experience. Satisfied with your company and I would highly recommend to friends and family. I'm looking forward to see my next settlement. I've contacted by Consultation Plus. I would really appreciate your contacting me with recommendations for this program.
Carlos, thank you for letting all of us know that we continue to meet your expectations. We want to always make sure you understand everything you can about your financial journey and what it takes to keep you on the road to financial freedom. If you have any questions, just give us a call at 800-655-6303.
Reviewed Jan. 25, 2023
I turned 65, had to retire due health issues. I had always paid my bills but I knew living on social security was going to make me make min. payments. They helped me reduce what I owe and now I at least have some money to live on. Thank you.
Hi Nicholas! We are happy that we could provide you with some relief and support you on your journey to becoming debt free. Thank you for trusting us and sharing your experience.
Reviewed Jan. 25, 2023
My credit card debt had me in a real bad situation. With the help and guidance of Freedom Debt Relief we are working through it. I am glad that we got together and approached the issue with them. My budget is manageable and I am saving a great deal of money in finance charges and ridiculous interest rate that were impossible for me to get ahead of.
Hi Randall, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 25, 2023
Very accurate with figures on a person's account and professional. When calling the person is accurate with obtaining the correct information. When an account has to be approved for the company's mark down, Freedom corrects the amount immediately and sends an email to the customer.
Hi Ida, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 25, 2023
I am truly grateful for the quick and efficient response for my request for the Debt Relief program. All members of the staff that assisted me with getting the process started and finalizing enrollment were very helpful and knowledgeable. Thank you Freedom Debt Relief for helping me with these tough and nerve wracking times.
Hi Roberto, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 25, 2023
They provide great information, guide you thoroughly with all informations and what works best for your case, they review all your options and help you have a monthly payment accommodated to your current financial status, they work well on when is better for you to withdraw the payment for your account and they are awesome on working your case with courts as well.
Jessica, thank you for sharing your review! Yes, debt and worry free is the goal and we can't wait to see you get there! Thank you for trusting us and sharing your experience.
Reviewed Jan. 25, 2023
Due to some unforeseen circumstances, I found myself overwhelmed with debt. This program has been very satisfying. They did all the work! I made sure the funds were in my account and FDR negotiated with my creditors. In about 4 years all my debt was paid. I am so satisfied. I am able to start fresh. Life threw a lemon orchard at me but FDR made refreshing lemonade. Thank you FDR!
Ava, we are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed Jan. 24, 2023
It was smooth and easy working with Freedom Debt Relief. They only contacted/communicated you when a debt was ready to be settled. Occasionally, if I had a question, customer service was friendly and patient and answered all of my questions.
Hi Corinne, this is exactly what we strive for! Thank you so much for trusting us and taking the time to share your experience. We pride ourselves on being transparent and supporting our clients every step of the way. Thank you again, we wish you nothing but success in your future.
Reviewed Jan. 24, 2023
They were very helpful and very knowledgeable. Kept me informed of every move they were making on my behalf. Would recommend this program to a friend. Was the best decision I’ve made to help get myself out of debt.
Ranea, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Jan. 24, 2023
Just understanding what to send FDR, don’t want to not send enough but still receiving lots of credit calls, text, or emails. Other than that I have had a couple settlements already, so that’s great news! No regrets getting on track to help clear up my debit with the help of FDR.
Julie, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 24, 2023
I'm always advised on what's going on, I can always go to my dashboard and see what's been paid and what they are working on now. They have helped me immensely, I'm very Thankful, they keep me up to date on everything.
Linda, we are happy to hear that your dashboard has been helpful for you! Keep up the great work, we wish you continued success!
Reviewed Jan. 24, 2023
I could not be happier with the decision to go through these guys! It is so convenient, and they help you every step of the way! I would recommend to anyone going through debt issues, to check these guys out.
Whitney, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 24, 2023
Caring and took appropriate actions right away. Very professional. I will always go to Baylor Dallas for my medical needs pertaining to my specific diagnosis. The doctors, nurses, and all of those in caring for me were very helpful and professional.
Hi Gregory, we are so thankful that you chose us to be your partner on your journey to becoming debt free. We are so excited for you and cannot thank you enough for this wonderful review. We wish you continued success!
Reviewed Jan. 24, 2023
I have had conversations with both Chris and Molly. They have been so helpful and encouraging. The entire experience has been awesome and I’m finally seeing a light at the end of the tunnel in a fairly short amount of time.
Christel, thank you for sharing your review! We are so happy to hear that you are pleased with our services and wish you nothing but continued success.
Reviewed Jan. 24, 2023
You guys are the best!! I will definitely refer you to everyone that I come in contact with that is having a debt problem. You have given me peace, so that I can sleep at night knowing that my debt is being resolved. Thank you for everything that you are doing for me.
Deborah, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 24, 2023
Waiting for an account to be paid off that’s has been turned over for collections. It needs to have something done on it before they come after my assets. FDR had been notified months ago. Need it taken care of.
Hi Nancy, thank you for reaching out to us. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 24, 2023
Yes! I will recommend to a friend. Customer service are very nice especially to Ryan ** and Mr. **. You help me understand the real process. I'm new to this program but with your help I know the process will be smooth. Thank you.
Elvira, thank you for giving our team the opportunity to earn your trust, review and recommendation. We are all here anytime you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 24, 2023
I am so glad I opted to do debt reduction with FDR vs bankruptcy!
Linda, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed Jan. 24, 2023
Good experience. However, I was surprised to see some of the fees. Pretty expensive. I like the communication. It does feel better now to see some progress. With the loan, I like the fact that debts will be settled sooner rather than later.
Hi Janice, thank you for your feedback. Settlement fees are already calculated into your estimated program cost. If you have questions about the fee percentage, we encourage you to contact our customer service team! We are ready to hep, seven days a week!
Reviewed Jan. 23, 2023
Updating with agreement and my approval is awesome. I believe there are three more creditors to resolve. When will this all be paid and finalized? Right now my credit score is affected. When it be re-evaluated? Thank you for being helpful.
Hi Sharon, we look forward to settling your remaining accounts. You should see improvement of your credit score as time progresses, We encourage you to contact a credit expert for further questions!
Reviewed Jan. 23, 2023
Was able to reach a negotiation to cut my debt almost by half. Promptly reached out to me and settled the negotiation to graduate a little sooner than I expected. Already seeing a big improvement on my credit score. 2 thumbs up!
Hi Andrew, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed Jan. 23, 2023
Really helpful. I was planning on filing for bankruptcy, but your plan worked for the best. And if they take my VA Widows Pension away, I will be contacting you again. Helping people struggling like myself in times of need is a nice thing to do. Thank you again.
Julie
Julie, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed Jan. 23, 2023
I have been enrolled in FDR for a year and they have already settled 3 accounts against me saving me $9,000. I have a ways to go but I am impressed by the professionalism of FDR. I would recommend them to anyone who needs help with their creditors.
Hi Calvin, we appreciate you for trusting us! Thank you for this review and we are thankful that you chose us to help support your financial goals.
Reviewed Jan. 23, 2023
One of the most unorganized companies I’ve ever worked with and one of the biggest scams I’ve dealt with and it’s ridiculous how only so much of the money is used and then 90% of money just sits in my account whenever all it seems like is my money was just being taken from me but needing me to keep sending more and more money.
Hi Dustin, it is very unfortunate to hear that you feel this way about our company. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. We would love to discuss the way our process works and why we need funds to accumulate in your account in order for us to settle multiple accounts at the same time. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 23, 2023
Cory was absolutely professional and helped me in the enrollment process which he made so easy. I am very excited about relieving my debt and I couldn’t have done it without Cory. He was very knowledgeable and answered all my questions.
Hi Susan! We strive to provide quality member care. We aim to find real solutions that make a difference and are present every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program!
Reviewed Jan. 23, 2023
The start-up process was easy and the paperwork was easy. The website is easy to navigate. Everyone I have spoken to is great and always friendly. The customer service reps are always helpful when they call and online. I am just starting my process so I do not have a lot more to say.
Hi Wendy, we are super happy to hear that you have received the assistance you have needed. We pride ourselves in our work ethic and customer service skills! Please let us know how we can continue to support you!
Reviewed Jan. 23, 2023
I'm happy the manner I'm being aided to be debt free one day. It’s something I’ve been trying to work on for a good amount of time and is finally being put into the works. The process has been really helpful overall and I'm even recommending family.
Hi Edward, this is so wonderful to hear!! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed Jan. 23, 2023
The people I have talked to have very helpful. Just waiting to see the outcome. I ask for a copy of the full agreement after sign but never got it sent to my email. A guy by name Mark was suppose to send it but never got it. Thank you.
Hi Beverly thank you for your wonderful feedback. We are sorry to hear there has been a delay with your request, but do not worry check your email, you should have what you are requesting within the next 24 hours. Please let us know if there is anything we can do for you!
Reviewed Jan. 23, 2023
Simple and easy. Pleasure to work with, kept me well informed, always available to help me with any questions, made it easy to focus on life without being distracted and overwhelmed with worrying about bills and creditors. Would recommend to anyone looking to financial start over.
Hi Steven! We are honored that you chose us and are so excited to hear about your program results! Keep up the amazing work, we are so proud of you and your success.
Reviewed Jan. 23, 2023
Freedom Debt Relief has significantly helped me reduce my debt and continues to do so. And they keep me updated and I am hoping by this time next year I will be debt free! I am so happy with a service provided. Thank you, FDR.
Hi Lynn, thank you for taking the time to review your experience with us! Keep up the great work and you will continue to see results! Thank you for reaching us and choosing us to serve you.
Reviewed Jan. 22, 2023
Freedom Debt Relief has helped me settle my charge accounts, allowing me to free up money to help me live. I’m a senior on a fixed income. They gave me back my life, and helped me to correct my spending bad habits. I’m almost finished! Thank you FDR.
Hi Priscilla, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 22, 2023
Becky was the greatest. She was thoughtful, kind and explained everything to me. Some things she had to explain a couple of times. She was extremely patient. I would recommend Freedom Debt Relief a friend and I would recommend Be might as well.
Gaye, thank you so much for sharing your experience with us! We are so happy to hear that you felt comfortable with Becky and she was able to walk you through what to expect. A lot of our clients do feel nervous at first so that is normal and we will continue to support you throughout your journey!
Reviewed Jan. 22, 2023
I felt you guys have always been there for me and continue to be there for me through my debt. Very encouraging and extremely understanding through this journey. It’s been a huge weight lifted off my shoulders and it’s made me a better person knowing I’m not failing through these hard times.
Tanya, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 22, 2023
Your representative was very helpful. She thoroughly went over the program and answered all my questions. I feel this program will really help me financially. I would recommend it to family and friends if they found themselves in the same situation as me.
Molly, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Jan. 21, 2023
Just started this program. They haven’t taken no money out yet until the end of the month. People are great to talk to but that’s all I can say. Check with me about a couple of months. Like I said they know what they are doing.
Hi Jerry, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed Jan. 21, 2023
Although it was a challenge to stay on a budget in order to focus on paying off my debt, it was made much easier to keep track of and see my progress using FDR. I made a decision to not use any credit cards and get used to only spending money that was left after paying my monthly bills. With determination and realistic Goal, I’m proof that anyone can become debt free! Now I can retire without any unnecessary expenses and that is a GREAT feeling!
Hi Karin, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 21, 2023
Freedom is slowly working on wiping out my debt at a discount. My credit rating has plummeted but I hope to have it rise one day. Some accounts have been paid off nut some just sit there unpaid. They will not work on the most important ones first.
Hi Susan, settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. Rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
Reviewed Jan. 21, 2023
Freedom has put all the stress and worry behind me! No more sleepless nights and no more scared to answer my phone from creditors. I can't thank you all enough for all you do!! Thank You so Much for all your support, you made this so easy!
Celeste, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 21, 2023
I'm very pleased with the progress Freedom Debit Relief has made with all my debts that I incurred. I would not hesitate to recommend Freedom to family and friends. By Freedom helping me with my debts it has relieved a lot of stress. Thank you Freedom Debt Relief for ALL you are doing!
Hi Ramona, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our members are receiving all of the information necessary to be successful in their program!
Reviewed Jan. 21, 2023
I feel like I can get back on my feet and enjoy life. Stress of financial can be bad for your health. Peace of mind. I tell my friends who are struggling during these hard times to talk to someone with Freedom.
Barbara, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 21, 2023
Great experience with representative helping me out with the whole process!!! Great customer service and explained the process clearly for me, received very informative information materials through mail, understanding the process and gave me peace of mind and affordable payment plan as well.
Hi Lilia, thank you for taking the time to share your thoughts about our service efforts! We like to ensure that our clients are receiving all of the information necessary to be successful in their program!
Reviewed Jan. 20, 2023
I got involved with FDR a couple years ago while looking to go further into debt by way of another credit card. My advisor went over my debt situation and I agreed the only way out of debt is via their program or another like theirs. I found them to be honest and straightforward so I agreed to sign on with them. I no longer worry about my debts knowing FDR is working on my behalf.
Kenneth, thank you for sharing your pleasant experience with us! We are happy to be able to help you during times of stress and need. Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 20, 2023
Everyone has been very helpful, friendly and professional. I am very grateful and happy with my progress. I can't wait until I graduate and all my debt is paid. I love if they detect new credit I overlooked they will add it in to my program.
Brenda, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 20, 2023
Freedom Debt Relief has done a fantastic job of working on helping me get my debt under control. They have been very diligent on working on dealing with my lenders. I would definitely recommend this to anyone that may get in a spot and needs a little help.
William, we are so happy to hear that we were able to provide the support and guidance that you were seeking and want to thank you for trusting us. We wish you nothing but continued success in your future!
Reviewed Jan. 20, 2023
I am very satisfied with how FDR has handled my debt relief. Communication is very good and I appreciate all that has been negotiated thus far. It has been handled in manner that has required very little input from me and I appreciate this very much. Definitely glad that I signed on with FDR.
Reviewed Jan. 20, 2023
I would love to rate you five stars but you can't get it together one time. I have enough money to cover up everything in my account now. Then I need $44 and I give it to you. Now I need $167. Make up your mind. Get your act together and decide and figure out what is right.
Hi Sarah, thank you for reaching out to us. An account specialist will be reaching out to address your questions.
Reviewed Jan. 20, 2023
I would recommend because you all helped me with my debts and resolve them and answered my questions. I am very grateful and satisfied with how my experience has been so anyone looking to join should absolutely do it. Not too sure what else to say but again would like to thank everyone at Freedom Debt for helping me with my debt. THANK YOU.
Hi Gordon, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 20, 2023
You have help me out so much and I thank you very. I will let family and friends what can do for them, you have changed my life around taking my credit card and help me out so much so my credit is so much better. Thank you for all you do. Happy new year to all.
Brunetta, member satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program.
Reviewed Jan. 20, 2023
I have just started my program with FDR and am extremely happy how the representatives have treated me with respect, knowledge, friendliness, and support. I feel very comfortable working with FDR. I know if I have questions as I move forward, there will be a representative there to assist me and guide me down the road.
Hi Andy, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program.
Reviewed Jan. 20, 2023
I would, they are very nice and professional and always there to answer any questions. I am thankful to be working with this company. Looking forward to having my debt resolved as soon as possible. I would recommend Freedom Debt Relief to friends and family who need help!
Diana, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Jan. 20, 2023
Process was easy. People I worked with were professional and patient. I have no plans to use them again but if life throws a financial curve ball, I would use this company again. Highly recommend this company if you get into debt trouble.
Toni, we cannot thank you enough for trusting us and we are so happy to hear that you feel confident enough in us to refer our service to your loved ones! We are very thankful for your partnership and wish you continued success!
Reviewed Jan. 20, 2023
From day one you have been caring and compassionate and I feel like a huge weight is off me... Thank you so much for being there. I'll be so glad when I graduate but I need to learn my lesson and live within my means... being in the program will help me to do that.
Beth, we are extremely happy to hear that your needs have been met and that you received and experience beyond expectations! Please let us know how we can continue to be the guide you need during this process!
Reviewed Jan. 20, 2023
They have helped me so much with my debt. If anyone is looking or needs help, I would reach out to them. Despite what a lot of people say you just have to call them and if they can help you they will do everything for you. Thank you so much!
Pamela, it is great to ear that you found the support you needed while working with us! Congratulations on all of your hard work and progress!
Reviewed Jan. 20, 2023
I’m happy to feel free of debt soon. Freedom debt relief really taking care of all my credit cards debt. All the communications from the staff is always great. They handled well even the toughest creditors from some of my credit card company. Thanks for all the support!
Alexander, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Jan. 20, 2023
Pretty much right from the beginning I was lied to. Then on Nov 3, I called in was to close out, was told, "No more fees, would be charged and no more withdrawals made from my bank account," both of those were a lie. I was told it would take up the 30 days to close out, that was a lie, it took over 2 months. I was told numerous times "you'll have an answer tomorrow", I'd call tomorrow and be told "Oh no you'll have an answer in a couple days". The amount of time wasted and stress caused by this joke of a company is absolutely mind-numbing to me. I absolutely should have read and listened to the reviews online. Never again will I even think of using this company.
Hi Jason, thank you for reaching out to us. An account specialist will be reaching out to address any question you may have.
Reviewed Jan. 20, 2023
I am very thankful for Freedom team and everyone to help me on the bad time to work out to building my credit back up. I recommend to everyone please don't be scared, try it. The team will help all the answer all the questions. Pick your phone and call.
Muhammad, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Jan. 20, 2023
Since I been on the program my score been going up and my credit paid, all the creditors are being meet by them. I been in peace without them calling me. My credit is improving higher and less money to pay.
Loretta, we are happy to see your progress! Keep up the great work!
Reviewed Jan. 20, 2023
Sometimes the only way to ever find yourself is to get completely lost! Freedom Debt Relief find me!! Huge thank you for taking the time to help me find freedom again. The greatest gift to yourself is a little bit of attention, with Freedom Debt Relief coaches this makes life more enjoyable. Highly recommend!!
Michelle, we appreciate your words of encouragement for future and current members. Your patience and hard work have really shown in your progress! We look forward to your continued success!
Reviewed Jan. 20, 2023
Am so happy I found this program. Slowly but surely I have settled about 60% of my debt. I know that soon I will be debt free with this program. I thank all the employees for always being helpful and mindful.
Jannet, we love to hear that we were able to bring you relief and that you are so close to being debt free! Thank you for sharing this journey with us and trusting us to keep you on the right path.
Reviewed Jan. 20, 2023
They have talked to the creditors and they discounted my bills and on the way to a better life without debt. They reduced my payment to next to nothing and now all I have to pay the balances off and then can apply for credit again and then live what you make and buy one thing at a time.
Ronald, member satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program.
Reviewed Jan. 20, 2023
I pay $650 every month. Is it worth? I have hard time to pay bills. I am with Freedom Debt Relief almost 2 years. I was told that I will pay off next two years. No way. It’s Not worth. I feel like nightmares!! Not really help.
Hi Michelle, we are sorry to hear you feel this way. We want to make sure you feel comfortable moving forward with us. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 19, 2023
Words are not enough to express our heartfelt thanks to everybody from FDR staffs like the manager, attorneys, all the staff working in the office because you are the instrument that sent to us to help solve our financial hardship and difficulties. Your great helps solving our problem mentally and emotionally you FDR uplifting ourselves and showed that there are still hope no matter what. Our experienced in your company is very very excellent. A plus. Recommended. Again thank you.
Joseph, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed Jan. 19, 2023
Everyone I dealt with were courteous, friendly and treated me with the utmost respect. I appreciate that. It was so easy to get out of debt, instead of paying minimum payments and not getting anywhere. I’m happy to almost be debt free. Great job!
Ralph, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom.
Reviewed Jan. 19, 2023
They are so knowledgeable. I am very satisfied with the results of my accounts. They have relieved me of much stress and anxiety. I would definitely recommend this company to anyone. They guide you to appropriate paths to take. And explain to you the reasons why. From time to time they want you to check in to assure your understanding of program..
Jacqueline, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 19, 2023
I was over $60000.00 in debt and had no idea how to get myself out of debt. I could no longer keep up with my monthly payments, and robbing Peter to pay Paul wasn't working anymore. I called Freedom Debt Relief, and was immediately relieved by Baily (customer service). She explained the process and within minutes we had a payment plan. I sent all my information in and was never bothered by the debt collectors again. What a relief it was to have someone on my side. I have stayed with the program and now I am close to being debt free in only 3 years. Thank you Freedom Debt Relief.
Anne, reading your review made us smile! We are so happy for you and your success in our program. Thank you for staying committed and for trusting us to be your partner!
Reviewed Jan. 19, 2023
I am extremely pleased with Freedom Debt Relief’s handling of my debt and are always willing to tweak things here and there if needed. They have great customer service and really care for my needs. I’m so glad I went this route to help me get back in my feet and I’m seeing progress in such a short amount of time. Thank you!
Hi Paula, member satisfaction is our number one pursuit. We engage and strive to assist our clients and help them achieve their goals. Keep up the great work and please reach out to us if you have any questions about your program.
Reviewed Jan. 19, 2023
Comforting to know they always are up to date with my information. Customer service is incredible. They take time to answer my questions making sure I understand the plan of action. If I need anything further they lead me to direct resources.
Hi Kathleen, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 19, 2023
When logged into my dashboard I can't determine my program end date. Also, one of my settlements has been completed (12 out of 12 payments) but the dashboard shows it as still open. Also, as settlements are satisfied and my monthly payment remains the same I have more money to pay down open settlements which would speed up my program completion date. Something I would expect your customer service people could very easily calculate, yet when I call to speak live, they are invariably unable to accommodate me. Can ANYONE help me!
Joseph, our dashboard and our customer service team can only provide you with an estimated graduation date. Regarding satisfied settlements appearing as "in process/ongoing," can be due to outstanding fees. An account specialist will be reaching out to address your concerns.
Reviewed Jan. 19, 2023
Freedom Debt Relief is a certain way to go and get out of debt. I've been less worried about my debt with them behind me on my behalf of debt. I advise if you are looking for great way to get things solved go Freedom.
Steve, it is great to hear that we have been able to meet your needs! Please let us know how we can continue to support you in your journey to financial freedom!
Reviewed Jan. 18, 2023
My experience with FDR has been very good. Very clear and understandable. Such a relief and blessing to have this company taking care of business for me. I No difficult issues thus far. Appreciate so much all of your guidance and help.
Hi Karla, rest assured our customer service team is ready to help at any point that you may need assistance! Thank you for allowing us the honor to partner with you in your journey to financial freedom!
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