Freedom Debt Relief Reviews
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About Freedom Debt Relief
Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.
- No fees until settlement reached
- Highly rated customer service
- Works with high debt amounts
- Can lower your credit score
- Some reports of communication issues
Freedom Debt Relief Reviews
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- 4,880,885 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed July 12, 2022
We are so close... 1 left and then done... Everything has been great, Couldn't have done it with out FDR.. My only complaint is the time it's taken for the last two settlements. There may be "things" behind the scenes I don't know about, But we refinanced our house, and put a bulk amount in our dedicated account in January, thinking we could "graduate" quicker and still waiting for the last one to be Settled. Hopefully within the next couple weeks!!!
Hi Benjamin! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 12, 2022
The entire process was very pleasant and service was helpful whenever needed. Easy to track progress and regular updates provided via email. Text alerts are helpful as well. This process helped me out of a unpleasant situation and it save me a lot of headaches.
Hello Dean, thank you for sharing your experience with us. We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 11, 2022
Each phone call appointment I have had with Brian has been delayed. We have great emails and he gets back to me right away, but we when are supposed to talk, it doesn't seems to happen. Brian is a VERY nice guy - very professional and knowledgeable.
Hi Margaret, thank you for your feedback. I am sorry you aren't getting the phone conversations you hope for from the advocate named, but glad he is responding to your emails in a timely matter. It's good to hear he's providing the knowledge you need, if you need to speak with someone on the phone please give us a call at 1-800-655-6303 and someone will be more than happy to assist with any questions or concerns you have.
Reviewed July 11, 2022
I've talked to several different Customer Service Personal and all of them have been excellent. Always have solved my Concerns and Situations. I have gotten the right answers every time I have talked to a customer representative. It's been an Awesome experience knowing there is always someone there to help You solve Your Concerns. Sincerely Julia
Hello Julia,
So happy to hear you have had a positive experience every time you've reached out to Client Services. It's our pleasure to assist with any questions or concerns that may arise so never hesitate to reach out! Thanks for choosing Freedom Debt Relief.
Reviewed July 11, 2022
I would highly recommend Freedom Debt Relief. I really enjoy speaking to the representatives. I am content with the decision I've made following through with Freedom Debt Relief. I am so looking forward to working with you all on my debt. Thank you for helping me to be responsible of my debt. Looking forward to a clean slate.
Hi Donna,
So glad to hear you are pleased so far with Freedom Debt Relief. We also look forward to working with you through this journey! Just remember we are available Monday-Friday at 1-800-655-6303 or can be reached at support@freedomdebtrelief.com
Reviewed July 9, 2022
I would recommend Freedom Debt Relief to everybody that needs to get out of debt. I've had no problems no credit or calls and everybody has been very patient. This is a great company. The payments are fair and low.
Hello Vicki, Thanks so much for your feedback. I'm glad the payments worked out for you and your needs while in the program. If you ever need assistance, please let us know at 1-800-655-6303 or support@freedomdebtrelief.com
Reviewed July 8, 2022
I have stayed on course with my part of the deal and they have had great results. I appreciate the help they offer. I would recommend this program to anyone. I hope my review helps others. Stay the course. It does not happen overnight.
Hi Garry, thank you so much for taking the time to share your experience. I am so glad the results are within your liking and satisfaction. Also, congrats on being debt free and moving to your new future!. Thanks for choosing Freedom Debt Relief.
Reviewed July 8, 2022
Everything has gone exactly as was described to me in the beginning. My debt relief journey is reaching the end and I couldn't be happier! I finally see the light at the end of the tunnel! THANK YOU FREEDOM DEBT.
Hi Sonya! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 8, 2022
Working on resolving my debt. Hoping everything work out alright with you all and my clients. This is my first time using Freedom Debt Relief so I’m hoping this thing get resolved in the future then I should have a better recommendation for you and your company.
Thank you for sharing your experience with us James, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 8, 2022
Thank You for helping and work with me on my debt. Is been hard times trying paying but FDR is working with me to making it happening. Thank You all the ones in FDR that are working on my debts doing the best for me.
Thank you for sharing your experience with us Jose, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 7, 2022
I'm pleased and satisfied with everyone's help and guidance. If it was hard for me to understand it was explained in an easy way. I felt that my needs were important to all staff. Made me feel assured that my worries about all of my debts would be resolved. Awed and satisfied.
Hi Maria! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 7, 2022
Very good procedure to get to a better place in life. Keep up with procedure and following steps and instructions are good steps of your process that will make your feel success in your debt relief and looking forward to a better life.
Hi Valinda! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 7, 2022
Thanks for your help. I appreciate your help in my time of need. Thanks again for your help in this matter. I appreciate your help in my time of need. Thanks again for your assistance with this. Thanks again for the awesome support.
Hi Annie! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 7, 2022
I’m so happy with knowing that I chose to go with Freedom Debt Relief to take care of my debt! They were so helpful with every question I had and made me feel very secure on knowing that my debt was eventually going to be paid off. I felt like part of a family there was never a time that I couldn’t pick up the phone and talk to someone. I would recommend this company to my family and friends and to all that need financial freedom.
Maria, thank you very much for sharing your experience with us. We are happy to hear that you are happy with our service efforts! We are thrilled to establish a lasting relationship. We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 7, 2022
I am completely finished with the program with Freedom and it was wonderful. The experience was painless and I understood every step they went through to help me out. It impacted my life 100%.
Hi Beverly! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 6, 2022
I am very pleased that all of my enrolled debt has been settled. I have 4 accounts completely resolved and the rest are in the process of being paid off. Freedom Debt Relief has been a really good program for me.
Hi Brooks! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 6, 2022
I was given three different change of possible closing dates. My bank has kept me informed of what was due on this credit card. Last amount was 2480.42. Why the difference in payoff. Just a question I would like to know.
Hi Kathy, thank you for reaching out to us. Please contact our customer service team! Just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 6, 2022
I was drowning in debt, but Freedom Debt Relief has given me peace of mind and a path forward to resolving my debt. Customer service has always been prompt and friendly. I've been doing the program for a couple years now, and they have resolved a lot of my debt.
Thank you for taking the time to share with us, Angelique. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 6, 2022
They are always happy to help and find the correct information. The hold time sometimes is long and you have to be transferred to the right person. If you need the legal dept or a agent specialist they are happy to help. I do have to say sometimes get someone who is not that experienced and don't get my answers but they do transfer you to someone who does.
Thank you for your feedback, Nanette. We are actively working on finding ways to better our clients experience! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 6, 2022
It was long but worth it. Thank you Freedom Debt and I would recommend anyone that's in serious debt. 4 years is a long time but if you can hold on and ride it out it will be worth it. God bless you and anyone that goes through the process.
Hi Theresa, thank you for reviewing your experience! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 6, 2022
Working with Freedom Debt Relief was a process that took us through a journey that ended in great success. I googled the company a little bit and when I did that, my phone number was stored and a representative gave me a call, and we started talking from there. One thing led to another and I ended up calling them back with the information that they were requesting. They explained how their process worked and gave me the estimated time that it would take for what I had put in on the program. Everything went as planned. We had a couple of bumps here and there, but there was never anything major. We ended up with good results. It worked for me and the proof is in the pudding. I can sleep at night because my phone doesn’t ring off the hook, and I don't have to worry about anybody disturbing me on my job. So, I have peace of mind.
Hello Christine, it is rewarding to receive this feedback from you. We are apply to hear that we have been able to provide you with a service that exceeded your expectations. Congratulations on your progress and thank you for choosing Freedom Debt Relief.
Reviewed July 5, 2022
The was friendly, understanding. The CSR was very thoughtful and explained the program very well. I would recommend the program to everyone who has debt problems. Thanks Freedom Relief. I have a peace of keep up the good work! Thank you, Thanks again.
Excellent feedback, Mary. Our top goal is to make sure we support our clients every step of the way toward a debt-free future. We cannot thank you enough for sharing your positive experiences. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 5, 2022
Got me out of debt but there are lots of hidden charges. I would recommend this service for anyone in dire circumstances. I like the idea of doing that instead of filing bankruptcy. It helps people get back in track after unfortunate life events.
Thank you for recommending our program, Keri. It is our pleasure to provide a service that leads you to a brighter financial future. If you ever have questions about our banking fees or settlement fees please do not hesitate to reach back out to us. Thank you for choosing Freedom Debt Relief to reach your financial goals.
Reviewed July 5, 2022
After a long drawn out divorce I had to look for a program that could assist me paying the “Credit Card spin of debt.” Over the past couple of years, they have been there whenever and however I needed them.
Hi Gary! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 5, 2022
Yes did you take care of that paper I sent you. Court paper. I am very happy with you guys. I am very happy for what you have done for us. Thank you very much. I will tell my family members about you guys and my friends
Patrick, thank you for sharing your experience with us! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 5, 2022
Freedom has been great and on top of everything. Have kept informed on everything and they have very kind and helpful on throughout this process. I'm super excited to get this done with their help and guidance. They have gotten me almost to the finish line and have given peace of mind, I can't wait for my graduation.
Hi Hector! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 5, 2022
Wasn't sure how much interest was going to be charged on the amount I had to pay the companies. Now that it's almost over y'all charge me over thousand for the last one and it's only 3000 naira had to pay. That's ridiculous. 33% it's making me pay you. Very upset about it.
Hello Karen, our settlement fees vary and are calculated based on the law in the state you live in & the amount of your debt. The average is between 18%-25%. we charge the fee percentage, off of the enrolled balance of each account that we settle. You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 5, 2022
This is the most helpful professional help that you can get when you're in debt and you have a no way out. I will recommend Debt Relief. The team helped me from A to Z. I was in debt. I can’t even explain. They guide me in the right direction. Today I’m debt free. Once again thank you team Debt Relief. I’m very very happy with your help and services.
Hi Leslie! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 5, 2022
Freedom has been good so far and I'm almost out of debt. They helped me a lot with my bills. They already took care of two of them and they got one left that they're working on. Right now, I feel really good. I'll feel a whole lot better when all my bills are paid. I'm enjoying myself because everything is being taken care of.
Abundio, congratulations on all of your hard work! We look forward to your continued success! If you have question or need any additional assistance, please do not hesitate to reach back out to us! Thank you for being a valued client of Freedom Debt Relief!
Reviewed July 4, 2022
This was the best decision I ever made, it helped me get out of debt, I had to do my part, make sure the money was in the account every month, but once I got used to doing that I just forgot about it and before I knew it I was debt-free and headed to retirement. The negotiating that was done on my behalf was something I could have never done. So if you have mounting debt and you are barely making the monthly payments, you might consider this option. It takes dedication on your part, but there's light at the end of the tunnel, the end result was peace of mind, I'm forever grateful for this program.
Hi Patricia, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 4, 2022
Corey was kind, personable, knowledgeable and nonjudgmental. He walked me through every detail of the program and made sure I had no questions throughout the process and encouraged me to reach out to him directly should anything arise in the future. I literally feel like I have my life back and can finally start to breathe for the first time in a very long time.
Thank you for sharing your experience with us Donna, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 4, 2022
Program lived up to its name and was very helpful and clear on what it would provide to me. Negotiated most of my debt down by at least 40%. Relieved a lot of my anxiety and helped me get my life back on track.
Hi Melissa! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 4, 2022
This program is to totally amazing. I really got into debt not realizing how much until I could no longer pay any of my bills/ thank you for this wonderful program. I had been served notice I was going to be sued and could have been in serious trouble with the law if you did not help me.
Hi Sally! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 4, 2022
I would really recommend this to anyone with credit card debt that is overwhelming. It it really worth the time and effort it takes to work with them. They are friendly and work with the credit card companies to really reduce the debt.
Thank you for taking the time to share with us, Dawn. We are thrilled to serve you and look forward to helping you accomplish your future financial goals. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 4, 2022
Everybody at Freedom was very nice. Before, I had a lot of bills. Thank God I found this program and I can pay very fast. I have to call them again about how long the program is gonna take.
Thank you for reviewing your experience with us, Cecilia. We look forward to your continued success and we will always be a continued source of support for you! Thank you for choosing Freedom Debt Relief as your guide to financial Freedom!
Reviewed July 3, 2022
Feels great to be debt free. Sometimes things happen in life that you cannot control, and it's hard to ask for help. I'm thankful for this program as it got me back on my feet. Thank you for everything. Employees were very helpful as well.
Jeff, thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools to achieve and maintain a brighter financial future! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 3, 2022
Ever since I found this company, my finances has improved greatly. I hit a real rough patch with bills becoming a single father with my daughter. FDR has put me back on track to live the life I had before my divorce. Thanks again.
Thank you for sharing your experience with us Bernard, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 3, 2022
My debt was originally around 23,000 which obviously wasn't whole a lot but I am glad I found FDR and got to be debt free in 2 years! My estimated graduation year was supposed to be 5 years. If I did not go into FDR program my debt would've been 54000 if I only made minimum payments for each debt I had. Thanks again Freedom Debt Relief. I highly recommend this program for others when dealing with financial crisis.
Hi Brenda, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 2, 2022
They are always fast to answer my calls and take the time to explain what I need to clear my confusion. They are also very patient in explaining online resources for us older technology challenged folks. They provide friendly service to deal with a tough problem.
Maria, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 2, 2022
Everyone I have spoken with has been professional, kind, understanding and helpful. I am elderly and they explained everything to me in terms I could understand. I'm not good on the phone or computer and they took the time to explain carefully how to access my account and gave instructions on what to say to creditors when they call.
Hi Marjorie, we are happy to hear that we have been able to assist you in a way you feel comfortable and confident with. We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 2, 2022
I would not do this again. There are so many fees that they don’t tell you about upfront. It’s crazy. It works out to be nearly any savings you would have made go to fees. This is a vampire company don’t waste your time.
Hello, we are sorry to hear you feel this way about our program. We charge a one time settlement fee, that percentage is presented to you upon enrollment. Banking fees are also disclosed on your agreement and upon enrollment. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 2, 2022
We are unhappy with everything about your program. We are thinking about leaving the program and try to catch our debts up now. We are already racking up late fees because your company wants us to keep lying to the creditors. You don’t get involved with the creditors for quite a while.
Marian, we are sorry to hear you feel this way about our program. Settlements are dependent on accumulating sufficient funds in order to settle the debt, once this process begins, we can begin to contact your creditors to begin negotiations. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 2, 2022
I like how they explain everything to you on what's going to happen. They explain to you how much you going to have to deposit how much you going to have to pay. I would this recommend this to anyone.
Thank you for sharing your experience with us Ramon, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed July 2, 2022
Freedom Debt Relief gives you freedom from worrying about creditors. This program gives you some peace of mind about your finances. The representatives are helpful and friendly. The program also gives you incentive to stay on a budget. I had more control over this program than I thought. It has been a wonderful experience and it shows in the results.
Hi Patricia! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 1, 2022
The people with Freedom have been wonderful with getting my debt down. Also, the people who worked with me along with the attorney were great in getting one of my debts in the program in a pay back program. Thanks for all the excellent service along with providing me all the answers I needed to questions I had concerning the matter.
Laurie, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 1, 2022
Vanessa is a very good employee. Unfortunately there was a turn of events in my home. I can't afford the program at this time. Vanessa did nothing to instigate my departure. Please remember her in times of raises and promotions.
Hello Gina, thank you for sharing your experience with us. We understand that this may not be the best time for you to move forward with FDR. If things change, rest assured we will be here and ready to help! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief.
Reviewed July 1, 2022
Excellent service representatives. Functional plans that fit my needs with support at every turn. Excellent communication and online program to update progress. I have already recommended this service as a valued program because of the results and customer service I have received.
Hi Mark! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed July 1, 2022
Everything that was promised to us was done. Especially, the help with legal assistance. We wouldn't of known what to do when we were served by the credit card companies. It's gives a great peace of mind to know we are on track to financial freedom.
Hi Marsha! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed July 1, 2022
Freedom Debt Relief has saved my life! I never would have been able to pay off my credit card debt without their help. The ease of the whole process is amazing, and I'm just so thankful that they were able to help me out.
Hi Lena, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 30, 2022
I am very upset with the outcome of my final months getting my account back on track due to no fault of my own. Had to pay interest on a payment that should of been taken care of in April, (Again no fault of my own). Just glad this is finally over.
Congratulations on the completion of your program, Amanda. If you have questions about any of your accounts please contact our customer service team. You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 30, 2022
I could not have asked for better service from Freedom during my program. The only problem I experienced through the process was I could never log into my client dashboard, which I reported several times but never able to fix. Thanks to the many who help me resolve my debt settlements.
Rodney, thank you for your feedback, especially regarding the dashboard. We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 30, 2022
Overall, I am very happy with my experience with Freedom Debt Relief. However, I wish that the negotiation with debt collection could have gone a little more quickly. I would appreciate a reply of your legal fees charged for negotiation. Thank you.
Hello James, congratulations on all of your progress! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 30, 2022
Such a relief to be debt free. So happy we decided to go with this program. At first, it was so scary not paying our bills on time. We have always done so, but we followed the plan, and it has paid off. We will be complete in two weeks. Thank you!!
Tina, thank you for sharing your experience! Congratulations on all of your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 30, 2022
They have been very helpful in rebuilding my credit and paying off my credit cards. Almost complete and will be done a few months prior to what we initially discussed as completion. They do a fantastic job in negotiation. Fantastic and I highly recommend!!
Thank you for sharing your experience, Maria! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 30, 2022
It’s early in the process but I am getting calls like they said I would. I expect they will start negotiations soon. I am looking forward to graduating. If you follow their roles they will help you. Knew how to deal with everything.
Thank you for sharing your experience, Mitchell! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 29, 2022
Everyone I have talked with has been very helpful. They have made significant g up for debt relief easy and put my mind at ease to move forward. I look forward to being debt free. I like being able to get on the website and looking at my progress.
Hi Alicia, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 29, 2022
I am very pleased, thanks to your excellent work I am now debt free and will never get in that situation again. Thank you so much for all your help. I will make sure to recommend you to everyone I know
Hi Angela! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 29, 2022
Ever since the first phone call I received to try FDR out, to my last interaction with them before graduating, my experience has been PHENOMENAL!!! Every single person that I’ve talked to from Customer Service to the team at NLLG, I have never felt alone in this journey. FDR will fight for you and your financial freedom. I referred my friend to FDR and she is halfway to financial freedom as well. I guarantee you will not be let down.
Hello Michael! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2022
Freedom Debt helped het me out of a not so great situation. It can be scary at first, but trust the process. Every interaction with Freedom Debt was great! Hopefully, I will never find myself in that situation again, but it is nice to know there are people who can help.
Hi Sean! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2022
I’ve been with Freedom Debt Relief for a few years now. FDR was a godsend. I was drowning in personal loan debt. Today as we speak, two of three of my loans are paid off. The third one I just received a settlement on it. I’ve seen the misinformation on social media about FDR. Do not believe anything you read. Take it from a real life customer. If you have debt this is the best program you could do to solve your debt problems.
Aaron, thank you for sharing your experience! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 29, 2022
Thank you so much. You guys are amazing. Staff was always kind and helpful. They have been working hard to help me my debt. They doing a very good job. I do recommend them. I have recommended them. I am so grateful for Freedom Debt Relief.
Thank you for sharing your experience with us Dianhie, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 29, 2022
Anytime I had a question or difficulty, customer service was always quick to assist me from the beginning to the final case to resolve! It was especially easy to get started. Now 5 years later my divorce debt I was handed is completely resolved.
Hi Scott! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 29, 2022
Have been very helpful and have great knowledge on how to correct all aspects of debt. They have taken me out of debt while fixing my credit in a timely manner. I am almost debt free I have one credit card debt left and I am debt free.
Hi Mark! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 29, 2022
FDR is the greatest debt company in the world. Every time I have called them with a question they are polite and always answer my questions. I would recommend them to anyone who needs debt help. You're the best FDR!!!
Hi Ann, thank you for sharing your experience with us! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 28, 2022
I have been very pleased with FDR in resolving my dept. I haven't had to worry much about it as they take care of it very professionally. I am on my last settlement and couldn't be more relieved that it all went well.
Hi Helen! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 28, 2022
I don’t know what I would have done without this program. It has actually saved me so much stress and anxiety. I would recommend this to anyone who has a lot of debt and has lost income. Thanks to my advisor.
Hi Betty, we are very happy to hear that we have been able to alleviate the stress you were feeling regarding your debt. Our negotiations team works very hard to make sure that they take care of your accounts so that you have nothing to worry about! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 28, 2022
A lot of my debt has been settled. Some is taking longer than expected. I should be done by end of this year, but it looks like it will be next year. I do get regular updates. A good alternative to filing for bankruptcy.
Hi Emily! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 28, 2022
I will always thank my God for the avenue He placed me in on the day I cried out for help. Being a single parent was a blessing that came with extreme hardship. My blessing was when I realized my marriage was very unhealthy for my children who were my priority. My pride would not allow government assistance because my children were mine and they were my total responsibility. Thus, my children and I worked many temporary jobs while I maintained my full-time job. My children grew up and went on to make lives on their own. I was left with a huge pile of bills. Almost three years ago I enrolled in the program Freedom Debt Relief. Soon I will complete the program with Freedom. Thank You, Lord Jesus for bringing this program into my life. My contact with staff while in this program has been outstanding. I have indeed received the highest level of Service. Thank you Jesus and thank you Freedom Debt Relief.
Rita, we are touched and very thankful for your kind words. We appreciate you taking the time to share your experience. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 28, 2022
They have done an excellent job until the final but have now seemed to have that under control. Their help desk was both prompt and excellent. Had excellent experiences with everyone I talked to. I didn't understand to delay on the final one, but was really impressed with the lady I talked to. She got everything on track. Results are the true key.
Hello Philip, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 28, 2022
FDR did a great job of resolving my debt problems. They were very professional and informative. When I had a question they took the time to answer and explain it. They were also very understanding during the Covid shut down. I highly recommend them.
Hello Steve, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 28, 2022
They have been very helpful in resolving my debts and they get everything done in a timely manner as long as you keep them up to date. They're working on our behalf so that we can get our lives back after dealing with harassing calls.
Hi Shantel! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 28, 2022
I’m very grateful for the assistance given to me by helping me with long overdue bills on my credit. I will forever be indebted to Freedom Debt Relief. I plan to maintain the status I’m at now and work to continue to make things better.
Excellent feedback, Renee. Our top goal is to make sure we support our clients every step of the way toward a debt-free future. We cannot thank you enough for sharing your positive experiences. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 28, 2022
FDR WAS good while enrolled, no problem at all. Just when I unenrolled I was disappointed. Refund has not been received yet & with all the technology we have now this is very disappointing! I just can't understand why it takes so long!!!
Thank you for sharing your feedback, Erlean. We urge you to contact your bank regarding your refund, banks have processes which cause payments and refunds, to take days to clear. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
They were very helpful. They helped me with legal situations. And handled everything. I would definitely recommend them to anyone. I never worried that something wasn't being taken care of. They sent me updates and I could keep track of my progress on my dashboard.
Hi Randy! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
So expeditious, always kept me in the loop and answered every email I sent! Never made me feel incapable of handling my finances. Explanation and having you understand what's going on was key for me. The monthly installment payment is key.
Thank you, Terri, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
Updated on 08/12/2023: I am very pleased with FDR and their service. Their staff is always helpful and knowledgeable. My debts are being settled quickly and I will soon be debt free!! I appreciate how FDR has handled the creditors and I have had no conflicts. I would recommend FDR to anyone who is having financial difficulties.
Updated on 07/25/2022: It seems as though the process is moving slowly but I have to keep in mind that my accounts were not yet delinquent when I enlisted the help of FDR. I appreciate the updates from Customer Service and the scheduled phone calls.
Original Review: So far I am very pleased with my experience with FDR.. The people to whom I have spoken have been courteous and helpful. I just made my first deposit so am anxious to get going with the program. The Customer Service personnel staff is always available and courteous.
Carolyn, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 27, 2022
I have spoken to several people in your Customer Service dept. They have all tried to help me. One lady tried to send me a Step by Step manual to help me. I never received it. We have tried using several different passwords. None of them work.
Hello Margaret, we are sorry to hear that you are having a hard time logging into your dashboard. Please be on the lookout for an email from one of our account specialist. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
I was seeking to borrow about $10k to pay off debt on 2 credit cards and one purchase. I ended up with a debt resolution solution operation. There is something deceiving about the whole process. At the end, I’m pleased with what FDR can do for me to settle those same debts. So, I’m sticking with the FDR program.
Hello Stephen, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. It is important to clarify that we do not provide loans, we are a debt resolution program that helps clients by negotiating settlements on their behalf with their creditors and helps them settle their debt for less than they owe. Our program is designed for people struggling with debt who are either unable to continue holding things together or are about to reach that point. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
It was an awesome program decreasing my debt. Thank you for your assistance. Great company and great staff. Very helpful. Legal was very helpful as well when attending court in my place to settle on a debt. Thanks again. Lynn.
Thank you for reviewing your experience with us, Lynn. It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
Although I praise FDR for assisting us to get out of debt during the past 4 years, the fees charged for each settlement (5 so far with 1 to go) seem to us to be somewhat high. An example: settlement of debt from one debtor was 45% of total owed, but the fee was greater than 14% of the settlement amount. Their fee was added to the settled debt increasing the payoff period. We wonder if we could have done equally as well on our own.
Hi Robert, we appreciate your feedback. Although our fees may seem high, working with us can guarantees a secured settlement. We charge a one time fee for each account that we settle, the percentage is set and we charge it based off of the enrolled balance of the account. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
I joined FDR about 2yrs. ago. I don't know what I would have done without them. They have helped me so much! Anytime I have needed them, they were there. So, if in debt, try Freedom Debt Relief!! You won't be sorry.
Hi Brenda, thank you for reviewing your experience with us! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
Ms ** was kind and nice and understood the problem. She helped set up the dashboard and I can email her and she always emails back when she can. I can Freedom Debt and someone always answered the phone. They always email back.
We are very happy to hear that you are happy with our service efforts, Brenda. The client dashboard is one of the most helpful tools you will have to manage your program. We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 27, 2022
I am VERY excited and hopeful about this program. My debt consultant, Mark ** was AWESOME! Our first deposit is in a couple of weeks so then we will be off and running! Can't wait to see what the future holds with this program on our side!!
Welcome to the FDR family Tennay! We look forward to supporting you in your journey to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 27, 2022
I would definitely recommend FDR to a friend or relative. They made the process easy. Very helpful and courteous. Easy to speak with. even after working with the program for a few years. They still keep me informed. If a settlement become available. They let me know right away, with all the information needed. Thank you.
Hi Yvonne, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 27, 2022
Thank you for helping me with my debt! I would recommend FDR to my friends and family! They have easy uploading process and you can call them anytime for help! They have a great and easy website to get onto as well!
Hi Amy, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 27, 2022
Richard was so helpful and he made me feel no judgement at all. He made what he promised easy to obtain. I am grateful to him. I can’t say that for the others. I have not experienced any other issues yet because I just entered in a plan to clean my credit.
Stephanie thank you for your feedback. We are happy to hear that you're comfortable with our team. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 27, 2022
Freedom Debt Relief worked with the deals and once they got a settlement, we went with the loan part of it and I'm still paying on that. The program was good and working with them helped me out. If people need Freedom, they would be able to help them. My daughter even went with them for a loan and got some stuff paid off. Now, they're paying them.
Hi Deanna! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 26, 2022
I am satisfied with everything however when I added an additional 50.00 dollars a month payment there was an extra charge taken out. So I didn't get all my extra put in my account. Would like to add more but want whole amount applied. Also the last two accounts to be negotiated are the ones that called the most that made it very stressful.
Hi Roger, we apologize for the confusion, but appreciate your feedback. An account specialist will be reaching out to assist you with your request. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 26, 2022
They have given me a lot of information and deeply explained I believe everything. First payment is in a week, and we will see from there. After my initial contact and setting up the program I have been pleasantly surprised by the amount of e-mail I have received. They seem to be able to answer questions before I ask them. Even had phone calls explaining everything and answering questions. So far, I feel I made the right decision.
Hi Daniel, thank you for sharing your experience with us so far. We look forward to assisting you in your journey to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 26, 2022
I am new but, everything for me is good to try solutions to my account and resolving my debt is very important to create new credit and move my score up and better, and create new horizons and a new way.
Hi Valentin, thank you for sharing your experience with us, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 26, 2022
I don't understand why the lowest card isn't paid first. I would pay the lowest first that way the interest doesn't make the bill higher. Maybe someone can explain it to me. If someone can explain it I would have a better understanding of how credit works.
Hi Charles, thank you for your feedback. Negotiations are not based on account balance. In order for us to begin negotiations we must first allow funds to accumulate, once we have enough funds we begin prioritizing accounts based on different factors. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 26, 2022
Working with the team at Freedom was alright. After COVID, things changed because you're required to pay X amount every month. And after COVID, I lost my second job and I couldn't do it. So, I was always having to reset what I was going to pay every month and it was a bigger hassle than I thought it could have been. But the service was good.
Hello Charles, we are very sorry to hear that this happened. we understand that times are tough at the time and that our clients may not be able to follow through with their draft schedule. When you feel ready to work with us again, we would be happy to assist you and guide you on your journey to financial freedom. We will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 25, 2022
When I first decided to enroll in this program I faxed two invoices to Carol **, because these were not available on the internet. I received verbal confirmation from her that she got these documents. Since that time I have received three different emails asking for these documents. Where did they go? I am very disappointed, as it seems there is no coordination between your departments and/or divisions. Have I made a mistake in entrusting your company to help me resolve these debts?
Hi Wilda, we are sorry to hear that you're unhappy with our service efforts. Whatever went wrong we would be happy to discuss it and assist you. An account specialist will be reaching out to address any questions that you may have.
Reviewed June 25, 2022
Admitting I had debt wasn’t the easiest - but after one phone call with FDR, I felt like the weight of the world had been lifted off my shoulders. They were so helpful, so informative, and overall just so kind. I’m looking forward to a debt free life thanks to FDR!!!
Kaitlin, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 25, 2022
The communication with the reps was often enough to keep me in the loop but not so often that I would tell them to leave me alone. So, it's been great.
Hi David! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 24, 2022
I would recommend Freedom Debt Relief. It gives you peace of mind. It has allowed me to understand my financial situation. I like the communication between myself and Freedom Debt Relief. You are always on top of things. I am so glad I chose Freedom Debt Relief.
Mary, thank you for sharing your experience with us. We look forward to your brighter financial future! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 24, 2022
At first I wasn't too sure of the program but now after 7 accounts enrolled and I am making payments for the final account I am feeling like I will be free from debt by the holidays and will start having more money to put into savings that was going into an account to pay off my debt is satisfying. I just wished this could have been done without negatively affecting my credit score. I will just need to rebuild it.
Hi Christine, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 24, 2022
I had two people start my approval and never contacted me back. One lady made an appointment for a phone call and never called. I called and text and she never answered me so I had to start over with someone new. Frustrating.
Hello Alysa, we are sorry to hear that you are unhappy with our service efforts. You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 24, 2022
Freedom Debt Relief was a terrific program. It was an easy process that gave you a piece of mind. The customer service representatives were very informed, friendly, and knew what they were doing. If you're in debt this is the place to help you. Way better than bankruptcy.
Jennifer, thank you for sharing your experience! We look forward to assisting you in accomplishing your goal of becoming debt-free! Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 24, 2022
Freedom Debt Relief has been a God-send! They keep me informed every step of the way, and we should be completely out of debt within the next year or so! I now have peace of mind, and I don't go to bed at night wondering where the money is going to come from to pay the bills.
Hi Kimberly, our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 24, 2022
All of the agents that I spoke with was very informative and nice. I just can't wait to see how it all ends up. Credit back good and they told me that it would be but I do wish that I could have gotten the loan so I could have paid this off and pretty much did it the way that you guys are doing it. But I appreciate what you're doing.
Keith, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 24, 2022
Everything was well explained when I enrolled with Freedom Debt Relief and it was easy. I get discharged next month and the experience was great. The people were very professional and courteous. When they had questions, they would reach out and contact you. But other than that, they told me exactly what to do and I followed their lead. Freedom was reasonable with the amount of deposit. I added more but it helped. It wasn't stressful at all. If you ever find yourself in a situation such as I did, I highly recommend it.
Hi Charlie, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
It was ok. They helped me understand the outcome and process it going to take to get my debt in order and back on track so I can get back to normal and be comfortable again. I really appreciate them helping me.
Hello Rodrick! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
As promised FDR has been extremely accommodating.. When I requested a payment suspension they worked with me. They have closed most of my accts. Only 3 left Amazing. They speak clearly on the issues. Do not mislead you, however when you notice some accts have little debts you wish they were settled sooner.
Hi Frank! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 23, 2022
You told me the first time paying I would have to make payment so I did and today you took out payment without me knowing. Now I have no money. Thanks a lot. I can see I won’t be working with you for long
Hi Shannon, we are sorry to hear that you feel this way towards our program. Your monthly draft is automatic, and the beginning date is stated in your initial agreement along with the draft frequency.. If you have questions about the draft frequency amount, or need to make adjustments, please do not hesitate to contact us. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 23, 2022
Everyone that I was in contact with regarding the pending lawsuit against me were very courteous and professional. All my questions were answered and help given when needed. I would recommend this service to anyone and let them know how professional everyone is.
Hi Robert! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2022
They calmed my fears and made me confident in the decision that this is the way I needed to go for my future financial needs. The rep was extremely nice and understanding of my current situation. It was an overall quick and easy experience.
Melissa, it is great to hear that we have been able to help relieve some of the stress you were feeling regarding your debts. Our goal is to ensure our clients feel comfortable and confident with us at all times!If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
I've been a client with Freedom for about 5 years and it has been a pleasant experience the entire time. The Freedom Representatives have always had great customer service, I haven't experienced any issues or delays when it came to solving my debt. They always keep me updated to what is going on and have been able to negotiate my debt to lower than asking. I appreciate all your help for getting me back on track financially, with my credit score, and being able to maintain a normal lifestyle without putting strain on my budget.
Hi Patricia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
I contacted them and then got all of my stuff together that they told me I would need. I contacted them again and within a day, they contacted me back and said that I was eligible. They sent me a lot of stuff on the steps you take in all this. They made my life less stressful.
Donald, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 23, 2022
FDR services were excellent. Their customer service associates were extremely helpful on every occasion. They expeditiously got me out of credit card trouble and continue to assist me with the right way to use credit for my benefit. I highly recommend FDR as they delivered on what they promised and then some. Thank you FDR!
Richard, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2022
I was in a financial mess trying to help my kids and dealing with health issues and could not make ends meet, finally after 3 years of hard work and dedication I can breathe and treat myself once in a while and enjoy treating my grandchildren to the little things.
We are happy to hear that you are happy with our service efforts, Donna! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 23, 2022
Discover was my card I used for student expenses. I intended that statement to be a full accounting for tax purposes. FDR never followed up for me, and I was met at my door with a subpoena from Discover to show up in court for the whole amount. I called FDR, they dropped the ball. They forgot to call someone or something and never started the negotiation with Discover. I'm left with no negotiation on this account since they dragged me to court. YMMV.
Tracy, we are sorry to hear that you are unhappy with our negotiation process. We understand it is frustrating to deal with legal accounts, which is why we have legal partners that support us in the negotiation process. If you would like to discuss the result of your account, please do not hesitate to contact our customer service team. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 22, 2022
Thank you for all the help your team brings. I’m happy with all my settlement. Thanks. I do recommend this company. They there every time I need them. Always help with professional personnel. Everything go smoothly. Thank you so much.
Hi Juan, thank you for sharing your experience with us. We look forward to continuing to be a source of support for you. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 22, 2022
I was in over my head in debt. It wasn't a ton of debt, but it was more than I could handle at the time. Then, COVID hit and made it even more difficult to manage income. Thankfully, I had enrolled in the FDR program before COVID hit and I was already on the way to successfully paying off my debt and becoming debt free.
Jonathan thank you for sharing your experience with us. It is great to hear that we have been able to help you accomplish your financial goals during these difficult times. Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2022
FDR has been a life saver. They have exceptionally done a outstanding job with resolving my debt. I would recommend them for sure. The whole process has been stress free and have been the best debt consolidation company I have ever dealt with.
Hi Shona, it is great to hear that you're happy with our service efforts. We look forward to your continued success! Thank you for choosing Freedom Debt Relief!
Reviewed June 22, 2022
The team at Freedom have been very helpful. I've been with them for years and I hope to finish up in 2025. Working with them makes life a lot easier for me. If a friend needs debt relief, I would recommend Freedom.
Thank you for sharing your experience with us Claudia, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 21, 2022
Everyone that I have contacted has been so helpful and professional. You have helped me tremendously in solving my debt. When I needed to call to adjust payments or sending documents Freedom Debt Relief always were there. I am so grateful I came to you especially in these times. Thank you!
Gloria, thank you for reviewing your experience. We take pride in providing a service that helps our clients achieve their financial goals. Thank you for being a value client of Freedom Debt Relief.
Reviewed June 21, 2022
We were given an estimate of 48 months when we started our program. Time was added to total 60 months. It was misleading, otherwise a good program. Right now our estimated completion date is given in a month's spans. October to December.
Elisa, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 21, 2022
I have found Freedom Debt Relief people to be friendly and very helpful in resolving my debt issues. They have been a pleasure to work with in helping me get closure on my outstanding debt and negotiating realistic payoffs of my debts and affordable repayment schedules.
Thank you for sharing your experience with us Larry, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 21, 2022
FDR helped me minimize the impact of my financial hardships. They provided valuable guidance and were always available for consultation. They kept me informed of the status of their negotiations and were accurate with their predictions. I would not hesitate to recommend FDR to family or friends. I am grateful for their assistance.
Hi Edward, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 21, 2022
They have settled all of my accounts quickly and now I’m in the last part of this debt settlement and am very pleased. I would recommend this company for your debt settlement for anyone. Thanks for all your help Freedom Debt Relief Company.
Danny, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 21, 2022
They have taken a lot of the worries off my back with bill collectors. I can sleep much better that's for sure. They have reduce my debt by negotiating the best outcome for me. My payment to them is automatic and I can go online and see where I am with my debt and what has been closed.
Hi Marilyn, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 21, 2022
I was leery at first about a debt program that works. Now I am nearing the end and what a fantastic group of people that are working for you to resolve the debt you have. I highly recommend this program.
Thank you John, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2022
It was a fun and helpful settlement that they have been working on my account with the same bank and accounts. Also the way they have all my accounts hopefully they can continue working with me. I’m real satisfied with them.
We are happy to hear that you're pleased with your progress, Carmen! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 20, 2022
Probably one of the easiest experiences I ever had dealing with my debt. After buying a house all the extras added up. Charged everything on cards and ran into some issues. To say the least when you can only pay the minimum you just never lose that debt. I’m almost completely out of debt after a couple of years. One nice payment and I didn’t have to worry about all that added interest. Wonderful experience. Thank you!!
Lisa, thank you for sharing your experience with us. We are happy to hear that your program has been smooth and that we have been able to achieve the results that you expected. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2022
No worries, just deposit your money and they take care of everything, I'm talking about EVERYTHING!!!! All you have to do is accept and go back to whatever you were doing. I can't say enough about this. If I find anybody in this situation I would greatly recommend Freedom Debt Services to them, NO I would demand it because of what they have done for me....
Thank you for your feedback Monette! We work very hard to make our program as simple as possible for our clients! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 20, 2022
Very helpful and understanding. It feels great to no longer have the burden of being in debt, and paying the tremendous interest incurred. Staffing was very courteous and knowledgeable. I am pleased with the service I received. Appreciate the help given to help with my financial statis.
Thank you for sharing your experience with us, Vicki. We work very hard to make sure we are actively educating our clients on how to maintain a healthy financial life even after completing our program. Thank you for being a valued client of Freedom Debt Relief.
Reviewed June 20, 2022
FDR settles debt in an timely manner. If any legal actions appear they work with a law firm to get a quick resolution and stipulation agreement. All legal matters end. Very courteous and knowledgeable. There is never an issue with the services and all debts are reduced and settled. If you have questions are problems one phone call to FDR is all you need. They respond immediately.
Hi Margo! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 20, 2022
With the help of Freedom Debt, I am almost debt free it is such a good feeling to be so close. At 61 years of age, I need to reduce monthly expenses. Thanks to the help of Freedom Debt Relief it has been pretty easy even thru the past two years of fluctuating income.
Susan, we are happy to hear that you are happy with our service efforts!Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 19, 2022
This program really helped me relieve a very large (at least for me) of credit card debt of over $50,000. All I had to do was ensure to make my deposits in a timely manner, and Freedom Debt Relief did the rest. I now have the relief to manage my debts going forward and I would recommend this program to anyone who seeks relief from debt.
Hi Joshua! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 19, 2022
I’m very pleased with the in-depth service I have received. Tony **, has been exceptional. He is truly a credit to Freedom Debt Relief, he goes above and beyond to ensure I understood each action that was taken place, I’m so happy with the settlement I got recently.
Princie, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 18, 2022
Very good company and they has and been working hard to help me get out of debt. I'm very pleased. I ask anyone who is in debt and looking for help. Give Freedom Debt Relief a call. They will help you all the way.
Thank you for recommending our program, Cedrick! It is our pleasure to provide a service that leads you to a brighter financial future. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 18, 2022
When I did search for Freedom Debt Relief, they ranked the highest. So, I reached out to them. The experience was really easy. We did everything online. Everything from DocuSign all the way to experiencing some video chat meetings with them was a very easy process. It's been, thus far, a great experience.
Hi Francisco, we are so excited to hear That you're happy with our service efforts, we look forward to helping you exceed and achieve all of your financial goals. Financial freedom starts with Freedom Debt Relief, thank you for partnering with us on your journey to becoming debt free!
Reviewed June 17, 2022
They were very pleasant, professional and willing to work on helping me out my situation. I would highly recommend this company. They completely understood what I was going thru and helped me out immensely without feeling like I was being judged.
Thank you for sharing your experience with us Phillip, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 17, 2022
I have stopped getting calls but I still have more debts to add later on. I also need to know what I am paying now and what it would cost to add some more of my debts. Thank you so much for understanding. This is a relief to me.
Hi Wilda, thank you for reaching out to us regarding your concerns. An account specialist will be contacting you address your question. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 17, 2022
I had a great person talk me thru the whole process, it went smoothly. Even now if I need something they are right there to help.. Smooth, quick and easy process, originally had an issue with my payment schedule but they worked with me and it all worked out..
Jocelyn, thank you for reviewing your experience with us today. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
I've been consistently very impressed with the hands-on experienced I've received from your whole team - thank you! I know I've made the right choice in saving money on a long term basis and reaching my financial goals. :)
Hi Michelle, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
Credit amount too high, they help me to reduce the price of my credit, helps me to be able to pay in my monthly payment, also was able to get my credit back, a lot of credit card company, trying to get me back to make another credit, but I refused since I have experienced the challenges of them, plus I’m retired senior, now divorced, financial challenges hit me, thanks to financial rescue at least I have a peace of mind now.
Hi Angelina, it is our pleasure to provide a service that leads you to a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
They are so good and professional to have the right decision to make you happy and do everything for you. Definitely recommend people if they need help with their credit bill and they are for you to help you when you need. Thank you guys for a great job.
Thank you, Adriana, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.
Reviewed June 17, 2022
Freedom Debt Relief works! They were efficient and successful at settling my past due accounts. All service reps were knowledgeable, friendly, and very patient thru the process! The FDR Dashboard is very clear and useful in staying informed about the progress being made. I highly recommend the services of FDR!
Excellent feedback, Lonnie. Our top goal is to make sure we support our clients every step toward a debt-free future. We cannot thank you enough for sharing your positive experiences. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
All is going as scheduled. I will be Happy when completed!! Happy with service from Freedom Debt Relief!!!! Get in touch with them if you need their type of service. You will be glad you did!!!! I know I am!!!
Hello Judith! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 17, 2022
Updated on 11/29/2022: This program is amazing! I already have two settlements, in short time...every employee I do deal with is very professional and friendly. I just wish I had reached out to FDR earlier, it would have saved me countless sleepless nights worrying about my finances. It was hard to take the first step of contacting them, my pride got in the way! I would definitely recommend FDR to anyone!
Updated on 08/05/2022: I was buried in debt after my wife died in 2020 of cancer. I tried to keep up with my credit payments, but after having to move and the associated costs of that, I found myself going backwards and not having enough money for groceries and gas. FDR was a TV commercial that grabbed me. I contacted FDR, spoke with Donald, and I felt immediate relief. Now I have achieved my first settlement, and I know now this will work! Thanks FDR....
Original Review: I used to stress every month when it came to paying the credit card bills. Since my wife passed, I had to move and everything that is involved financially with that. Freedom was my lifeline! I contacted them, and Doug from Freedom called me back within. 24 hours. I had an immediate sense of relief knowing the well explained plan to ease my financial burdens
Hello John, thank you for sharing your experience with us. It is very rewarding to hear that we have been able to assist you and relieve some of the stress you were feeling regarding your debt, especially during these hard times for you. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 17, 2022
We wanted to be sure all our debts were satisfied, but we were only getting further behind trying to balance our bills and afford to care for our family. Freedom showed us a direct path to financial freedom. It will take a couple years to achieve, but in the end our creditors will be paid and we will bring our credit score back to a respectable number. Thank you Freedom Debt Relief!
Thank you for sharing your experience with us Debrakaye, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 17, 2022
Sold something and you did not deliver. You lied! You told me you would assist me with a legal situation and then after the fact you did not. I'm beyond livid with your company. Would not recommend to anyone! Excuses, false promises and zero accountability. No one has called to rectify this situation. Is anyone going to call me or respond?
Hello Harroll, we are sorry to hear that you feel this way about our program. We are a debt resolution program that helps clients by negotiating settlements on their behalf with their creditors and helps them settle their debt for less than they owe. We are not attorneys and cannot provide legal advice to any of our clients which is why we have hired legal partners that can assist us with the negotiations of legal accounts. We understand the pressure and frustration that you feel, an account specialist will be reaching out to address any questions you may have regarding your accounts.
Reviewed June 17, 2022
I would highly recommend Freedom Debt Relief to anyone who has credit card debt. They have a low monthly payment and you see the results. You may get an occasional call from a bill collector, but they are quick to respond, and on their dashboard, you can see the debt dropping off.
Cathy, thank you for recommending our program! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 16, 2022
My one and last credit with Lending Club has been settled smoothly and I now have a peace of mind for the same amount that I am making and I am happy about this being settled with the legal department...
Hi Teresa, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 16, 2022
Anytime I called with questions everyone I spoke to were very helpful and knowledgeable about the program. The program with its automatic withdraw and emails for updates made it a very easy and carefree process. Cutting the debt in almost half that was owed was helpful as well.
Tiffany, thank you for reviewing your experience with us. We are honored to meet your standards of great service! We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 16, 2022
Received an alarming text that my new agreement had been canceled so I called and it was a mistake??? In addition no one was able to give me an answer as to where or how the text was sent. Very disheartening because I have just begun my case.
Hello Chris, we are sorry to hear you feel this way. An account specialist will be reaching out to address any questions you may have. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 16, 2022
Great customer service. Process went smooth to sign up to the program. Would recommend it to others struggling as I am. I appreciate all the information and help provided by Jacob and all who are involved in the process. Thank you Freedom. Keep up the good work.
Thank you for sharing your experience with us Alma, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 16, 2022
I had a legal matter with one of my creditors. They help me settle this without going to court. Great company! I recommend this company to anyone trying to get their credit score to good standing. Keep up the good work.
Hi Sheila, thank you for sharing your experience with us. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 16, 2022
Great people, they care for their customers, I sure need their help, I am looking forward to working with them, to the best that I can, hope everything goes good, for me. Everything should be ok I hope. God bless all.
Thank you for sharing your experience with us George, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 16, 2022
I’m almost debt free, thank you to Freedom Debt Relief! Easy payment plans and helpful advisors have kept me informed and on top of my debt. There is no way I could have managed getting my debt under control without them.
Thank you for sharing your experience with us, Tracie. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 16, 2022
So far customer service has been great! Right now I really can't rate because I'm in the first stage of the program! But for me it is little scary right now! Because of the creditors calling me for their payments!!
Thank you for sharing your experience with us Linda, we are excited to work with you towards your brighter financial future! We urge you to log into your dashboard to access the resources available, that can help guide you through creditor calls. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 16, 2022
This program did not at all accomplish what it promised. It took much longer than disclosed to settle my debts. Without the help from a credit repair company, we would still be attempting to “settle debts” on FDR’s lack of urgency terms. We paid out thousands of dollars JUST IN FEES!! This program was robbery. It was in no way helpful in settling any debts! All it did was take advantage of me and my situation and ended up forcing me to pay out more money than my original debts. I would never recommend this program to anyone and am seriously considering a lawsuit. So unfortunate for me and for the thousands of other clients who are being scammed.
Hello Lindsay, we are sorry to hear that you feel this way towards our program. We do our best to provide accurate estimates regarding program length and savings. We are also transparent about our fees, we charge a one time fee for each account that we settle. The fee percentage is disclosed upon enrollment and again during the process of authorizing settlements. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 15, 2022
Thank you so very much for all of your help. I am seriously thankful for all of your help in resolving my debt. You made it easy to work with you. I would recommend you to anyone needing help in solving their debt problems.
Hi Janice, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 15, 2022
Very good to work with. They have helped me with every question I had and take care of it all. I didn't have to mess with it! When Collectors call me I would tell them to take it up with my Agent at Freedom Debt collection and they took care of it! Thank y’all.
Hello Franceen, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. Our goal is to ensure our clients feel comfortable and confident with us at all times! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 15, 2022
The program that Freedom Debt Relief offered was the easiest for my family and I. We were able to pay off our debt in a reasonable amount of time with the minimal impact on our budget. I have and would recommend FDR to any of my friends needing to reduce debt.
Hi Gregory, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 15, 2022
They do great job and I’m so happy for they give me the opportunity to get out and pay my credit card. Was really bad situation on my life but they help me to fix my life and my credit so this great program.
Thank you for taking the time to review your experience, Juan. We are honored to be your partners in your journey to financial freedom. Please contact us if you gave any questions or need any additional help. Thank your for being a valued client of Freedom Debt Relief!
Reviewed June 15, 2022
My experience with Freedom Debt Relief is a good one. I would describe that in three words!! PEACE OF MIND!! I don't feel that I'm in Debt. I have ALL an Agents behind me to resolve my DEBT. Thank you very much.
Gerald
Gerald, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
I am excited to be nearing an end to the debts I had and the help that was given to me. Anytime I asked a question I was given polite encouraging answers and would definitely recommend this to anyone overwhelmed w/ debt.
Hello Karen, receiving this feedback is very rewarding to us. We are proud of your progress and hard work. We look forward to your program graduation. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 14, 2022
I am very pleased how Freedom Debt Relief resolved my debt in less than 4 years. I had 11 accounts Of $27000. Freedom debt relief help me get my life back on track. All agents were very knowledgeable about my account. Thank you.
Clarence, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
Updated on 05/25/2023: I've had three accounts that I already got sued on that I had the lawyers take over and take them. I wasn't happy about the way they go about that because I have to do all the homework myself, and I thought it was wrong. “I'm paying you to do a job. You should be handling this with the lawyers. And whatever you need, let me know, three-way call me, whatever.” That was not what they did. I got past all that. Now, I'm just about done, but they told me that this would be done in three years, and that was in 2019, and I'm still paying them. I've got three more accounts left out of 10. So, they settled four of them for us. I took care of three of them, and there are three they're taking care of again. It's flowing pretty easy right now because everybody's already settled with them. All I'm doing now is paying my monthly, and then they're paying out of that. I checked my account. There's quite a bit of money in there for them to do whatever they need.
I haven't heard from them in years or at least a year and a half. I've had to call them to find out what's going on here, what's going on there. They answer the questions fine. At one point, they raised the amount that I pay them every month because they said, “Oh, this has gotta be settled right now, so we need more money. We need more money.” I was like, “Had I known you guys are gonna be charging me this more money -- that's how much I was paying on my own to get these cards taken care of, I would have never needed you.” I went back and forth with their office manager about it, and I said, “Well, I'm too far in now to bail out.” I didn't wanna go bankrupt, so I'm like, “Okay. Let's just continue.”
That's kind of where I've been but now it's getting close to the end. They told me my estimated graduation date now is November of this year, but that was after I got on the horn because they changed my graduation day twice. I got mad about it and I was like, “How can it be? You guys are supposed to know what you're doing.” So, they changed it to March of 2024, and then it was July of 2024. I was like, “You guys said it would be done by November ’23, and I'm still seeing that same date." They changed it back to November of this year.
Original Review: 1st of all they said that this would only last 3 years and the payment would never change. The payment I've got up twice and I'm still working on it but I'm trying to get this done. I mean I like when people aren't sticking to a word
James, we are sorry to hear that you feel this way towards our program. We do our best to provide accurate estimates regarding program length and savings, unfortunately we can never make a guarantee, considering the factors that take place when it comes to negotiations. Normally there are no changes to drafts, again due to many factors, one being the possibility of accounts going into litigation, may result in the need of a draft increase. We understand your frustrations, an account specialist will be reaching out to address your concerns. Thank you for choosing Freedom Debt Relief.
Reviewed June 14, 2022
This company not only went out of their way, in the beginning, to fully explain the process and walk me through everything but along the way they contacted me to update me on anything I may need to know. They helped me a great deal to fix my credit and I am beyond grateful! This is a great company to work with and I’d recommend it to anyone that needs help with their credit!
It is rewarding to hear such great feedback about our team, Delfina. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
Justin had been wonderful to work with. He was very helpful and understanding what one goes through at difficult times. Helped me with which plan and cards to include. I would recommend one to your Freedom program. Thank you for helping me.
Raynette, thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools to achieve and maintain a brighter financial future! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
It's an awesome program so far. Staff is very helpful. Just concerned that I faxed somethings in on the third of June and not enrolled on my acct. Otherwise awesome job. I'm aware my deposit will go. I give the company a ten star. They have taken a lot of stress off of me helping me with my debt up on acct. Thank you
Diann, thank you for sharing your experience with us. We are sorry to hear about the delay with your faxed, request. We urge you to contact our customer service team for further assistance! We're so happy to hear how much we have helped alleviate the stress you were experiencing. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
Withholding the 5 star rating until I've completed the program. But it is progressing nicely, and has been very easy. Only had one small glitch (not with Freedom directly, but the Law firm I was paying extra for) but it was quickly resolved and didn't affect anything. We were soon back on the same page, and continued forwards.
Hello Barbara, thank you for sharing your experience with us so far. We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 14, 2022
Was very depressed and worried before, now things are better. I feel better about things. Thanks for all your help. Didn't think my help would be close to being in the place that I am at this point. To others, try to get help if you need it. I am happy that I stepped out on faith. Try Freedom Relief.
Myrtle, thank you for sharing your experience. We work very hard to ensure our clients are able to receive not only debt relief, but also stress relief, as we want the program to feel easy for everyone. Thank you for being a valued client of Freedom Debt Relief!
Reviewed June 14, 2022
I originally enrolled ~$38k worth of debt over 5 years ago with FDR. To date, I have deposited $60k and still have $6k worth of debt to pay off. That’s $60k to pay off only $32k? Where did my money go? They fee you to death.
Jeffrey, we are sorry to hear you're disappointed with our service efforts. An account specialist will review your account and will contact you to discuss your concerns. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
FDR has been a fantastic experience. They were there when one of my creditors tried to sue me with an expert legal team and got the matter resolved in a timely manner. Their customer service is excellent, always there when I have a question or concern.
Linda, we are so happy to hear you are pleased with our customer service! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 14, 2022
Freedom makes things easy and you get results and if you add to your account it can be worked on in a timely time frame. The dashboard of very easy to understand and use even on a daily basis. Also easy to connect and communicate with a agent.
John, thank you for sharing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 14, 2022
Always there has been someone to talk to. I was apprehensive at first but settled in on amount and payment. Haven't had any problems after learning how to handle companies that I owed. I am hoping to see the finish line soon.
Kay, we are happy to hear that you have received all of the support that you have needed! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 14, 2022
I just started with the plan. So far, nothing on my enrolled debt has been resolved but I will patiently wait for a better result. I have high hopes with your company that my worries will be less. I look forward to have a good relationship with Freedom Debt Relief.
Thank you for sharing your experience with us Rosemarie, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 14, 2022
I am pleased with the connection I have had with Freedom Debt Relief. I will recommend you to my friends and family, I will soon be free of my debts, I am glad I found this company, I am very pleased with my out with my outcome with this company.
Fannie, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
My debt is getting paid off rather quickly. The experience has been really smooth. My debt with Freedom Debt Relief does not show up on my credit report. This is a very big surprise. All of my affairs have been done in a professional manner. I'm so glad I picked to have FDR handle my accounts.
Patrick, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
I am so grateful for FDR for being my driving force to eliminating my out of control debt. They are a wonderful team to work with. Always friendly and professional and easily accessible. I recommend Freedom Debt Relief for anyone who is struggling with debt.
Mary, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
When I was first introduced to FDR I was skeptical hoping that that it wasn't a scam or that it would take me ages to clear up my debt. There was initial confusion on the debts. I had however I was given clear information on the procedures to help me. Rarely did I have a question that couldn't be answered. Sometimes I think FDR may be faster in giving me information/clarification but I know I have access to my account. I can happily say that I'm clean/clear of my listed debts much faster than I expected.
Hi Patricia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
I found FDR at a time when I was barely floating - I was missing payments because I was juggling accounts and living paycheck to paycheck. FDR took over negotiating a reduction in my debt and started making those payments, which was a huge relief for me. At one point, a creditor refused to work with FDR and instead filed suit against me; FDR's legal partner handled that and negotiated a settlement without a judgment. The end of my debt is in sight and FDR has saved me thousands of dollars and hundreds of sleepless nights.
Tracy, it is great to hear that our legal partners were able to assist you during the stressful process of a judgement. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2022
This is a really great company. They have worked with me and my creditors to make life easier. Without them I would still be paying high debt and interest. Now I being able to get out of debt and have it resolved.
Amy, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
Good service, they have helped me for good even in my difficult moments. I receive good news in my email and also by text. The information is clear and concise. I recommended Freedom Debt Relief to a co-worker and she is using the services.
Marilyn, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 13, 2022
Not happy at all with the ways they handle things especially when they increased my monthly payment. Never got the same answer from any representative I spoke to. They all had different views and seemed like they weren't trained the same.
Florence, thank you for your feedback. There are a few important reasons why we may suggest that you increase your deposit. We understand you are disappointed with our service efforts. An account specialist will be reaching out to address your concerns. Thank you for choosing Freedom Debt Relief!
Reviewed June 13, 2022
Thanks for the support, appreciate the help, they took me through everything step by step, every agent was very nice and helpful, if it wasn't for debt relief then there was not too many hopes of getting out of debt. Thanks.
Melquisedec, thank you for sharing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 12, 2022
My experience has been excellent and I would recommend to a friend. They were there when I needed them especially since my husband had passed away. I have nothing else to add. Thank you to everyone for all the hard work.
Eugenia, our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 12, 2022
I highly recommend FDR, they got me debt free, like they said, step by step, never any problems, great co. You need help this is the place to contact, I highly recommend FDR for anyone needing help getting out of debt. Contact FDR you won't go wrong.
Robert, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 11, 2022
I was dissatisfied with the hidden fees and lack of communication. Also, allowing account to go into court disappointed me because now the judgement is on my credit report for seven years. That is one of my biggest dissatisfactions of the program. I would not use the service again if I needed it.
Ricardo, it is never our intention to disappoint you. We do our best to be transparent with our clients about settlement fees and banking fees. We also inform our clients of the possibility of accounts going into litigation, which is why we have our legal partners to assist us in these situations. An account specialist will reach out to address any questions you may have. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed June 11, 2022
Just started my program. Everyone has been very friendly and knowledgeable. I’m glad that one of my siblings told me about this program. I’m only right at a month in but already starting to feel better about the decision I have made to take this financial road (decision) at this point in my life. I’m looking forward to paying off the first creditor that we decided on but will be even more excited as each one is taken care of. So a big thank you, Freedom Debt, for helping me get back on the road to my financial freedom
Thank you for sharing your experience with us Linda, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 11, 2022
Customer service is the best. Every time I've called the customer service representatives are very friendly and helpful to make your experience the best. The legal department is always there and continues to assure you they got your back. Thanks Denice ** for all her work in the process. A+.
Steve, thank you for reviewing your experience with us. We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.
Reviewed June 11, 2022
I have been very pleased by the service I have received by Freedom Debt Relief. It all worked as it was originally explained to me. I still need 2 accounts before they complete with my accounts. I was not pressured by my accounts for payments nor was I pressured by Freedom Debt Relief to give more money. If I received letters from debt collectors all I had to do was forward to Freedom Debt Relief via email. They would respond with words of comforts.
Marie, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
Representative was friendly yet professional and put me at ease right away. Would definitely recommend to anyone wanting to get debt free.
Josephine, thank you for sharing your experience! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2022
I been with Freedom Debt Relief for 2 years. That means I have paid them 7,248 dollars so far and I haven’t seen any progress in my accounts or credit scores. I’m very disappointed on this program. I feel like I have paid freedom debt relief more money for them instead of my accounts.
Adela, we are sorry to hear that you feels this way towards your program. We do take a fee, but only once a settlement has been negotiated and authorized by the client and we have started making payments toward the settlement. Whatever went wrong we would be happy to discuss it and assist you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
I am very pleased with the results I got with Freedom Debt Relief. You have always been helpful with any questions I have had. Your staff always knew what they were doing and answered all of my questions promptly and courteously.
We are so happy to hear you are pleased with our customer service, David! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!
Reviewed June 10, 2022
I kept to my promise and pay my monthly premium. Freedom Debt handle all the bills, collections letters and anything. They were prompt if I had any questions. At first, it felt forever before anything was settled but in time it was all settled.
Nikki, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
It was my first month and I thought I had to schedule money to be in my account to make my payment. It turns out it is an extra payment. I tried to cancel it 3 times and they said they were unable. So now it cost me an overdraft fee in addition to the extra $500 payment when I tried canceling 3 days before it came out. Frustrated to say the least.
Hello Jennifer, we are sorry to hear that you are frustrated with your experience so far. An account specialist will be reaching out to address your experience. Thank you for choosing Freedom Debt Relief.
Reviewed June 10, 2022
I made a mistake with one account and had to use the legal services - which were good. The lawyer however, was arrogant, brisk and initially hard to get along with. He kept wanting to harp on what I should have done. I owned my mistake and was ready to move on - but he was not. I just had to endure the Chastisement in order to get to the help. I will say that I was more than satisfied with what he was able to do for me. It was just his initial attitude that irked me.
Hello Marla, we are very sorry to hear that this was the experience you had with our legal partners. Our goal is to ensure our clients feel comfortable and confident with us at all times, if you would like to receive further support regarding this interaction please reach out to our customer service team. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
Yes this is the right decision for me but there are things I really don't understand. I don't know why you guys don't pay each creditors a small amount so I don't have to be a no show on payment. I thought you handle all of the creditors and I don't have to do that. I don't understand all of this. Also I don't know why you keep sending me the same messages about the same thing.
Hello Mary, we are sorry to hear about stress you are experiencing due to your creditors and process of the program. Settlements are dependent on accumulating sufficient funds in order to settle the debt and as long as we continue accumulating funds we should have no problems meeting your goals in realistic timeframes. An account specialist will be reaching out to address any questions you may have. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
Wow where do I start? I have been in this program since Mar-2018 and now it's June of 2022. When I started this program I was overwhelmed, scared, determined and I am a single person looking for hope. I kept telling myself just stick to the program and do what they say... just stick to the program. If you want to become debt free you have to have patience. It's a commitment. Think how long it took you to get into this situation. It's not something that's going to happen overnight but if you stick to the program it will happen.
I wouldn't be able to get out of this mess if it wasn't for FDR. They reduced my debt by over 13,000K! They always answered all of my questions and I had a lot and FDR was always there to help me even when it got tough. Nothing is guaranteed meaning not everyone wants to settle. Every debt situation is different and unique in their own way but FDR will back you up and get you through it like they did for me. Thank you FDR for helping me get my life back on track again!
Thank you, Ninna, for taking the time to share how pleased you are with our service efforts. It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Original Review: June 10, 2022
I like to thank everyone at Debt for all of your help in getting out of debt. It is a process and it takes time, but it is worth it. I'm now in the last phase of my credit card payoff and am very happy with the results. I can't say enough about all of the hard work this company has done for me and I'm sure many others, so all in all I think you guys and girls do a great job helping people get out of debt and deserve a big hand of applause. Again I would like to say thank you for all of your help.
David, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
I didn't think I would ever see an end to my debt, but then I found Freedom Debt Relief. Now I see hope, feel like I can breathe again. I would definitely be recommending Freedom Debt Relief to my friends and family.
Thank you for recommending our program, Melissa! It is our pleasure to provide a service that leads you to a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
Updated on 09/26/2023: You have done nothing but had my bank accounts frozen because you have not reached out to them to let them know that I am in the program.. I have called every one of the cards I have and told them you have not yet reached out to the cards with the biggest balances on them.. I have 4 cases with lawyers against me and I have to add more money into my account because my cards were never addressed. This was the biggest mistake of my life. I send over the paper like I am supposed to and you let them sit for months. Never looked at them..
Original review: I was told after one week someone would call me and help me out once I signed the contract no one had called me! I have called 5 times. Left message and still no one! The cards that I have keep calling me and saying they have heard nothing from you! So I guess once you get a signed contract and money I mean nothing!
Hello Debra, we are sorry to hear that you are disappointed with our communication efforts. We understand there may be some confusion regarding the process of the program, an account specialist will be reaching out to address any questions and concerns you may have. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.
Reviewed June 10, 2022
This has been the fastest and most reliable company I have ever dealt with between getting enrolled and setting up the account. I couldn't be happier and more at ease knowing my debt will be gone in a minimum of 3 years.
Meagan, thank you for sharing your experience! We are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Reviewed June 10, 2022
I'm glad I let FDR help me out with my debt consolidation. I would have been unable to pay my creditors without their help. Jason explained the process in a way that was easy to understand. I will definitely recommend them to anyone I know going through the same problems.
Evan, It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.
Freedom Debt Relief Company Information
- Social media:
- Company Name:
- Freedom Debt Relief
- Company Type:
- Private
- Year Founded:
- 2002
- Address:
- PO Box 2330
- City:
- Phoenix
- State/Province:
- AZ
- Postal Code:
- 85002-2330
- Country:
- United States
- Website:
- www.freedomdebtrelief.com
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