Freedom Debt Relief Reviews

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About Freedom Debt Relief

Freedom Debt Relief is a nationwide debt relief company that provides debt settlement services and client education. The company requires applicants to have at least $7,500 of unsecured debt. Its fees range from 15% to 25% of enrolled debt, depending on the state where the client lives and the amount of debt they enroll.

Pros
  • No fees until settlement reached
  • Highly rated customer service
  • Works with high debt amounts
Cons
  • Can lower your credit score
  • Some reports of communication issues

Freedom Debt Relief Reviews

Over 25k reviews since 2012

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    2 featured reviews
    How do I know I can trust these reviews about Freedom Debt Relief?
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    Page 38 Reviews 7035 - 7235
    Verified purchase
    Staff

    Reviewed Aug. 5, 2022

    I am so excited to be on my way to being debt free! I wish I had done it sooner. FDR have been very thorough and professional anytime I have had contact with them. Would recommend to all family and friends.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jerri, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    BillingRates

    Reviewed Aug. 5, 2022

    I couldn't see an end in sight but thanks to this company I was able to get out of the cycle of credit card debt. Freedom Debt Relief was able to save me thousands in interests rates and negotiated a settlement with 5 credit card companies saving me thousands more.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Paula, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed Aug. 5, 2022

    I am fairly new to this, so far it has been a good experience. The people I have spoken to have answered all my questions so far. The only inconvenience I guess is that it takes long to go on to the next settlement. I know you all know your job and it will be very helpful, it is nerve racking.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tessy, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceSales & MarketingTransparency

    Reviewed Aug. 5, 2022

    Updated on 11/7/2023: First time when I got a call from FDR I was surprised and unsure about what they offered me. But now I'm overwhelming from how it works for me.. When you read this and has card debts go in contact with FDR. There was also one minus. I sent Paperwork to the PObox and it is going lost. Maybe the post service or others are responsible for it. All in all take it.

    Original review: All is perfect like the promise from the first day when I sign in. I'm happy that I did it. Thank you again and be sure I'll recommend you when there is a possibility. I'm so thankful that I found you about your commercial on TV.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Walter! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Rates

    Reviewed Aug. 5, 2022

    Great job in my journey to be credit debt free and I will recommend to my friends and family that need time be debt free. Have the best rates that I have seen in a while. I did not think that it was possible to be debt free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi George! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Staff

    Reviewed Aug. 4, 2022

    Very helpful, they don't make you feel like a failure, they treat you like a person. They were very thorough and helped with the complete process. They have already made progress on some of my accounts. I am very happy with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Karen! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed Aug. 4, 2022

    Yes I would recommend Freedom to friends. They have been very professional and helpful. So far, wonderful experience. Knowing that they are doing the best for you relieves you of worry and sleepless nights. I am happy that I contacted them for help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Frances, thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase

    Reviewed Aug. 4, 2022

    I haven't been with them for long and they have gotten me 1 settlement. When I say long, think 2 weeks. Great to work with. Freedom Debt Relief has given me great advice. A very close friend recommended the website after she had received great results.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing John! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaffBilling

    Reviewed Aug. 4, 2022

    Your company is doing and awesome job. The communication has been great and the resolution regarding my bills has amazing. I would gladly refer family and friends to this company if they needed the excellent service that is offered. I trust that my goal of being debt free is doable because of the amazing service that I receive daily.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Staff

    Reviewed Aug. 4, 2022

    Since I received a lawsuit on 5/14 I have sent all the documentation asking for help from Freedom but no one has contacted me to help me not even Freedom lawyers to give me advice on what I should do.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Liliana, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly, regarding your experience. Thank you for choosing Freedom Debt Relief.

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    StaffRates

    Reviewed Aug. 4, 2022

    Freedom Corporation, I rate as excellent, because they took my indebtedness from Lending Club and reduced it from 100% to 47%, which enabled me to pay the company off in a timely manner. I am very thankful for working with this company in settling my debt. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Oscar, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

    Verified purchase
    Customer ServicePunctuality & Speed

    Reviewed Aug. 3, 2022

    They keep us informed. They email many times to let us know what is going on. The process was simple and explained very well. If they need more information they call. When a settlement has been made they email me and wait for approval l.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Sheila,

    So glad you are happy with your progress so far here with Freedom. We try to remain available for all comments, questions, and concerns for our clients. Thanks for trusting us and choosing Freedom for your debt relief solutions.

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    Punctuality & SpeedRefunds & PayoutsStaff

    Reviewed Aug. 3, 2022

    Happy to come to the end of my debt as of 6/23/2022. Unfortunately still waiting to be reimbursed the $900 and change that was taken out in July. Everyone I talked since I started was very nice and very knowledgeable about the program.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Donna,

    I see that you are now fully completed and received those remaining funds back. Congrats on being debt free and thank you so much for choosing Freedom Debt Relief. If have any questions we are available at 1-800-655-6303.

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    StaffBilling

    Reviewed Aug. 3, 2022

    I was very pleased with Cory ** who is now my account specialist. He listened to me blathering on with patience, and took into consideration my needs - in particular, he did not push me to do things his way. The debts that worry me the most are being dealt with. I was happy about the entire process - very easy. Cory offered payment options and assured me that the matter would be taken care of. This is very important to people of my age - we want to be reassured.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Faith, thank you for sharing your experience with us. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

    Verified purchase
    Customer ServicePunctuality & SpeedBilling

    Reviewed Aug. 3, 2022

    I found the Freedom Debt Relief from TV news about consumers debts redemption in Texas. I am still waiting to see how the Company is working on my debts. It is clear that I can finish in 4 years or so with reduced monthly payments on negotiated settlements. I can not do negotiation alone. I am a totally hearing impaired person. Can't use cellphone for communications. Ty.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Eddy,

    I am so glad you have entrusted us to assist you. I understand how difficult it can be to handle debt on your own. Just know we are available by SMS text and email, as well as we have other services available for the hearing impaired. Thanks for choosing Freedom Debt Relief, and email us anytime at support@freedomdebtrelief.com

    Verified purchase
    StaffTransparency

    Reviewed Aug. 2, 2022

    I remember being so scared about the term 'Consolidation,' but as soon as I connected with FDR, I felt it was the right choice, and I wasn't wrong! Their customer support is fantastic, they're ready to help you and teach you if you need to learn more about the process. Transparency and professionalism, that's what I got, and now I'm Debt FREE!! Thanks!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    K G

    Yay, you're debt free! so glad to hear and know that Freedom was able to assist you on your journey. I'm glad you were pleased with the customer service you received. Thanks for choosing Freedom Debt Relief, and congrats on being debt free!

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    Customer ServiceStaffBilling

    Reviewed Aug. 2, 2022

    It is with pleasure that I can say Freedom Debt Relief has saved my life. I am 71 years old and for many years I struggled to get by using credit cards. One day I was discussing and my finances with my son and he suggested applying to FDR. I took his advice and had a new adventure in managing my debt and allowing FDR to manage my largest debt which was close to $19,000. I was terribly nervous but anything was better than the situation I was in.

    FDR took care of the debtor calls. This was great because the stress was heavy on my mind. I paid a small amount each month and FDR took care of the rest. I felt at ease because I could call FDR customer service most anytime and they were there to help. Always cheerful, always wanting to help me. It's really People Helping People. I really felt like FDR genuinely cared about me. Getting out of debt added more years to my life. I have time to enjoy life and keep my health manageable. I am blessed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Rosa,

    Thank you so much for your review. I am so proud to hear how Freedom stepped in to assist in your needs and wants when becoming debt free. We try hard to be there in your time of need, thanks for choosing Freedom Debt Relief.

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    Customer ServiceContract & TermsCoveragePriceRefunds & PayoutsMaintenanceStaffBillingLoan ProcessRatesTransparency

    Reviewed Aug. 2, 2022

    When I first started researching Freedom Debt Relief (FDR) in 2021, I had a hard time finding very detailed, truthful reviews. I am going to give a lot of details in here in hopes that it will make someone's decision easier if he/she reads this. I'll start with a disclaimer: this program did not work for me, but I won't say that it wouldn't work for anyone. I think everyone's specific situation is different. My only goal here is to give information that no one gave me before I signed up for this program.

    I was a single mother freshly out of an abusive relationship when I started this program. Most of my debt was either for medical bills or regular bills that I had to put on a credit card because I didn't have the means to pay them as they became due. My daughter was only a year old. I worked full time, but was overwhelmed by debt. I signed up for this program and enrolled three debts. We'll call them "Big Debt," "Medium Debt," and "Little Debt." As required by the program, I stopped payment on all three debts as soon as I enrolled.

    FDR handled Little Debt quite well. It was negotiated down from $12,040 to $3,958 (a 30% settlement). This settlement was authorized at the end of October, 2021, when I had been in the program for roughly 7 months. In December, I applied my entire Christmas bonus to my dedicated account ($4,000). I made payments faithfully and watched as my account grew over $7,000. By May, I still hadn't heard any updates and started getting slightly impatient. Medium Debt was $12,679 at the time of enrollment in the program. I reached out to the creditor directly and was informed that they do not negotiate settlements. They have a percentage that they will accept as a lump sum, and a larger percentage that can be paid over a year.

    FDR communicated the larger settlement percentage to me, even though I had enough funds in my account to cover the smaller settlement percentage as a lump sum, and I declined it, telling them that I'd prefer to pay the smaller amount upfront. I got so frustrated during this process that I called FDR to terminate the program. The gentleman who I spoke to talked me out of terminating by telling me that they expected to settle Big Debt for $9,000. Big Debt was $22,668 at the time of enrollment so this was a HUGE savings to me and made me feel much better about the program.

    I stayed with FDR. In July, I was served with papers as I was being sued by Big Creditor for the full $22,668. When I contacted FDR, I will say that they were super helpful. They immediately got my case to an attorney who would answer the complaint and prevent a judgment from being issued. Being sued is incredibly stressful and I am grateful that I had the program to assist me through that process. FDR suggested that I take out a loan from their partner, Consolidation Plus, to pay Big Creditor upfront and get myself out of legal trouble.

    The representative from Consolidation Plus was so kind, but I was in tears throughout our entire phone conversation. He told me that Big Debt (remember this is the one FDR told me they were looking to settle for $9,000) would likely be settled for $20,279 (about 89% of the enrolled debt), that I would be paying interest on the loan at a rate of 25.28%, that I would still be paying settlement fees to FDR (more on this in a moment), and that I would ultimately end up paying almost $45,000 over the next 5 years. Now you likely understand the tears. Here I thought I'd be saving a ton of money on this debt, and that couldn't be further from the truth.

    According to the Consolidation Plus rep, the creditor that I had Big Loan through almost never negotiates for much lower than a full amount (which is in direct conflict with what I was told by the rep who said he believed it would be settled for $9,000). Not only would I be paying this huge sum of money for Big Debt, but I had perfect credit before the program, and now it was completely ruined so I couldn't look for alternatives on a different loan. Big Debt ended up being settled for $20,726, and now I will be paying over $800 a month to FDR's sister company for the next five years in order to make this go away. I have ruined my credit, I have been sued, and I'm going to continue struggling for 5 more years - the payments are just now going to FDR instead of to my creditors.

    Here's the numbers of how things worked out for me: my enrolled debt was $47,387. The money that was actually paid to my creditors was $32,621.90. The settlement fees that I had to pay to FDR totaled $10,069.74. So if I had never taken out the loan and was just paying FDR for the settled debt and the settlement fees, I would have paid $42,691.64 (about $4,700 less than what I actually owed). Not terrible, but worth ruining your credit, stopping payments, the stress of a lawsuit, constant creditor calls, etc.? I don't think so.

    Add to this the fact that I did have to take out a loan and the numbers are incredibly depressing. Consolidation Plus estimated on my Truth-in-Lending Act Disclosure Statement that I'll pay $19,072.47 in interest and fees for the loan. So I'm paying the amount of the settled debt, the settlement fees, AND the loan interest/fees for a whopping total of $61,764.11, more than $14,000 over my enrolled debt. I imagine I would have been much better off reaching out to my creditors directly and asking them to work with me.

    About the settlement fees - I understand the percentage varies, but is close to the same in most cases. Mine was 21.25% (better than the interest rate of my loan at least). This is a percentage of the ENROLLED DEBT amount. No matter how much FDR saves you on a negotiation, they're getting paid the same amount. So no matter if they had been able to work with Big Lender and negotiate down to $9,000 vs. settling with them for over $20,000, their slice of the pie is the same. They made almost $5,000 on that debt, although I only saved less than $2,000. Kind of seems to negate any incentive to negotiate aggressively on a client's behalf.

    Note that there is a program guarantee that says you won't lose money overall in the program (if the total program settlement cost is more than the debt enrolled, FDR will refund you the difference), but this doesn't take into account the money you'll have to expend if you're put in the position where you need to take out a loan like I did.

    When I signed up for the program, these are the estimates I was provided:
    Estimated Payoff Amount: $33,369 - $36,882 (which includes debt settlement fees)

    Estimated Program Length: 48 months (which would have had me debt-free in May of 2025)

    Compare to the actual figures:
    Payoff Amount (including settlement fees): $42,691.64

    Time Until Debt Free: 4.5 years (plus the year and a half that I've already spent in the program, so debt free in March of 2027)

    And the payoff amount grows exponentially when the loan fees are included. Again, I'm not discrediting anyone who says that this program works for them. I can see how it would work for some people. I am leaving the program feeling more hopeless than ever and regretting that I ever signed up for it, at least without talking to my creditors first to make sure there was no other way. If you're reading this, it means you've reached a point of desperation that I am all too familiar with, and I wish you nothing but the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Kelly, we appreciate your honest review. We understand that our program may not be the best option for everyone and we are sorry to hear about your poor experience. We would like to address this situation, an account specialist will be reaching out to you to soon. Thank you for choosing Freedom Debt Relief.

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    Punctuality & SpeedStaffTransparency

    Reviewed Aug. 2, 2022

    FDR has helped me tremendously. I would highly recommend them to anyone needing help with debt. They have been quick to settle my accounts, they keep me updated with everything and if I have any questions or concerns they are willing address all issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janice,

    So happy to hear we've been addressing your accounts in a timely manner and efficiently assisting with your concerns. Thank you for allowing us to assist you on your debt relief journey and trusting us. We are here 7 days a week to assist you and you can call or email us!

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    Rates

    Reviewed Aug. 2, 2022

    To have people working expertly behind the scenes as I work to honor my debts without being eaten up with interest and fees. Their experience and counsel are greatly valued. And I am encouraged in my quest to be debt-free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Darlene,

    Thanks for leaving your feedback on your experience thus far. We will continue to work our hardest to support you behind the scenes on this debt free journey you're on. Thank you so much for choosing Freedom Debt Relief.

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    Staff

    Reviewed Aug. 2, 2022

    The people at FDR have all been so nice and helpful any time I have a question. In less than 2 months they have already taken care of one of my debts for a 500 savings for me. I would recommend to anyone that is struggling with debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bernice,

    How exciting, one account down! Thank you for trusting us to assist you in your journey to becoming debt free. Please don't hesitate to to reach out with any questions or concerns as we are available 7 days a week. Thanks for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed Aug. 2, 2022

    Amazing service, stress free. I highly recommend this company if you need to get debt free to retire. The customer service representative was understanding and very helpful. My debt is already going down. I’ve not gotten any calls so far from my creditors either. Fantastic way to clean up your debt. Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Martha,

    Thank you for your feedback, it's so good to hear your interactions with our representatives has been pleasant for you. Thanks for recommending us to others and feel free to always reach out for assistance. We are available at 1-800-655-6303 or support@freedomdebtrelief.com

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    Staff

    Reviewed Aug. 2, 2022

    This program is saving me and my family a lot of stress and is helping us get through the tough times. I recommend this program to anyone struggling with debt. It’s helped me more than I could ever ask for.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jacob,

    Congrats on beginning your road to being debt free, and thanks for trusting Freedom to help you with it! I am so glad to hear we have helped relief stress from you and your family's shoulders. I hope we continue to assist and be a relief throughout this process. Please don't hesitate to reach out if you need anything. We are available 7 days a week at 1-800-655-6303 or at support@freedomdebtrelief.com

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    Honesty & Transparency

    Reviewed Aug. 2, 2022

    Freedom Debt Relief honestly made me feel so much more at ease about my debt. I have recommended this to others already. It kept me on pace to paying off my debt in a timely fashion. It was hard to get used to but once I understood the process it was easy to do.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tyler,

    I am so happy to hear about your great experience in the program. I'm glad we were able to put your mind at ease during your journey to becoming debt free! We love to hear that you are recommending us to others. Thank you so much for choosing Freedom Debt Relief.

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    StaffBillingLoan Process

    Reviewed Aug. 2, 2022

    I never talk with anyone about my debt, except when I was applying for a loan, credit card, doing taxes, and finally with FDR. If I was ask about personal financial problems by someone, then I could advise them. I have made all the right decisions during my lifetime and some bad ones. I would not need a financial advisor should I come into a large sum of money. One more subject of importance, this would include how a medical condition can and will turn your life upside down.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Billy,

    I know how hard it can be to discuss your personal affairs and finances. Thank you for entrusting us to assist you through this tough time. If you need anything we are available 7 days a week at 1-800-655-6303. Thank you for choosing Freedom Debt Relief.

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    Customer ServicePunctuality & SpeedTimeliness

    Reviewed Aug. 2, 2022

    I have been waiting for a welcome phone call for 3 weeks now. I was on hold for 30 minutes the other day. And I have emailed with no response. I am new to this process and would like some reassurance.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Amy,

    I am so sorry you are feeling frustrated and have not had your welcome call yet. I will be having a specialist reach out to you shortly to help address your concerns. Thank you for choosing Freedom Debt Relief

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    Staff

    Reviewed Aug. 2, 2022

    I'm still very new with Freedom Debt Relief, but thus far, I have been very pleased. Their staff is very knowledgeable and puts you at ease as they explain the process. They have instructed me on how to use their system... I'm still learning, but I'm looking forward to working through my financial problems.

    Thanks for your vote!
    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nancy,

    Thank you for your feedback, I am so glad to hear you are happy thus far with the program. If you have any questions or concerns while learning the system and dashboard, please reach out we are always here for you. Thank you for choosing Freedom Debt Relief.

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    Punctuality & SpeedStaff

    Reviewed Aug. 2, 2022

    My experience was good for the most part. But my negotiator indicated he was too busy for me and I should do all my questions through his secretary. So I felt a little put off there. Also, I later found out that one of my cards they had saved to the end, the Discover card, was because they were the hardest to negotiate with. I always felt like if they're the hardest, work on them first. I didn't understand their strategy on that. But we've got it resolved. I think I'm paying more than what I thought I would be paying, but it has taken a lot of stress off. Working with Freedom has helped me a lot. There were many factors that got me into debt. I would have never climbed out without working with them.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Diann, thank you for your feedback. We are sorry to hear you felt this way about your interactions with us. We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    BillingTransparency

    Reviewed Aug. 1, 2022

    Would be nice if they notified me but, they have done the job. I would like all the finishing accounts data. Thank you for finally asking me something. Please keep me updated on my account. Thank you, I do appreciate it. But, some creditors are still billing me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janice,

    We appreciate your feedback, we have resources on you DB that can help you manage creditor communications, our customer service team can also address any questions you have about any letters or bills you're receiving. Also, you get a graduation packet with program results and overview once the last account is paid. Also, if you call our customer service team to make sure you have your SMS notifications tuned on for alternative forms of communication.

    We are available 7 days a week if you need anything, congrats on your journey to becoming debt free, thank you for choosing Freedom.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 1, 2022

    It is very early on for me to give a valid review, though the two times I have had communications directly with Freedom Debt Relief, the people have been extremely helpful and answered my questions. They also helped me calm some of the anxiety I am feeling.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Judy,

    SO glad to hear that your experience has been good so far and can't wait to hear back once you are completed and debt free. Thank you for choosing Freedom Debt Relief, and remember we are available 7 days a week at 1-800-655-6303.

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    Contract & TermsPunctuality & SpeedBillingRates

    Reviewed Aug. 1, 2022

    Freedom Debt Relief negotiated settlements above our agreed upon monthly payments and forced us to up our deposits by $204 per month. And also extended an agreement when a collections firm tacked on 7 $600 payments in the name of interst over the time of the repayment on the date of our final payment on an account. All this has made us live check to check and our mortgage late multiple times in the past few years!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Adam,

    I'm sorry to hear you are very pleased with some things that have occurred during your program such as your monthly deposits going up and additional interest payments. One of our specialists will reach out to you shortly to address some of these concerns.

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    Customer ServiceStaff

    Reviewed Aug. 1, 2022

    Great customer service and they helped me realize that there is hope and relief for the thinking I’ll never get out of debt, but with this company's help there is. I hope customers find the help they need with this company as I did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Michael,

    First of all, thank you thank you and thank you for sharing your experience. We're so happy to hear you are pleased with your time with Freedom and congrats on being debt free! Thank you for choosing Freedom Debt Relief

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    Staff

    Reviewed Aug. 1, 2022

    My experience has been great so far. I was able to understand everything point by point about the process and the persons I have spoken to has been extremely polite, patient and understanding. They explained to me what to expect and what’s being done and how it’s been done. Therefore I will not hesitate to recommend FDR to my friends and family.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Yolanda,

    Thank you so much for your feedback on your experience so far, we can't wait to hear about your end results! Thank you for choosing Freedom and remember we are here 7 days a week at 1-800-655-6303 for any all your needs.

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    Refunds & PayoutsStaff

    Reviewed Aug. 1, 2022

    Very helpful and grateful FDR was able to help me resolve my debt. But..payments take too long to process and reflect on the client dashboard. I also ended up paying $1700 in excess funds (which was refunded) but I don't understand why that was necessary.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Derek,

    Thank you so much for your feedback, we're so glad we were able to help you! Also, thanks you for sharing your trouble with the dashboard and payment processing time, this feedback will be forwarded for improvements.

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    Billing

    Reviewed Aug. 1, 2022

    My husband and myself were getting bogged down with credit card payments. Our credit was not good because could only make the minimum payment. We thought we would never get out from under them. Then we went to Freedom Debt and they got the amount we owed down on a settlement and we only paid the amount we could afford on two credit cards. We are so grateful to them. It took the worry away from us. Thank You Freedom Debt!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Vickie, we are happy to hear that you turned to us during difficult times. We look forward to your continued success. Thank you for being a valued client of Freedom Debt Relief.

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    Reviewed Aug. 1, 2022

    I'm happy with the way freedom financial is handling my case and will recommend them to anyone who would like to become debt free or pay off some bad credit. Wish I had the money to do it faster but otherwise very happy with the way things are going.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gerald! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed Aug. 1, 2022

    So far everything has been great. You have already settled one of my accounts. John was a really nice person. I recommended you to Christy **. She is going through the same thing I am and she will be calling you soon. Thank you for your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dana, thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed Aug. 1, 2022

    My first phone call from Freedom Debt Relief gave me comfort and assured me I will be taken care of! I’m in the beginning of my program but already confident my debt issues will be solved. The program is easy to understand and set for an easy yet successful journey.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 31, 2022

    Settling debt with my creditors I was in so much debt that I could never get out. Then Freedom Debt Relief took me as a client. Now I’ve got peace of mind again. I’m getting older and I didn’t want to leave this world owing that much debt, this way they will all get something.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Betty, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Rates

    Reviewed July 31, 2022

    I am not satisfied with the settlement with Chase after over a year in the program. In the end, with fees, I am paying more than my original debt. I was told that Chase is becoming less willing to negotiate. I wish the FDR program would have worked on reducing this debt first. As it stands, I only saved $685 of this debt, because of the interest and penalties that were incurred. That's my truth. MK **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mary, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reach out to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

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    Staff

    Reviewed July 31, 2022

    I started the Freedom program and so far I have been pleased. They are with you every step of the way to financial success. I have FAITH that Freedom is going to help me become financially stable and I will be able to enjoy life!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lori, we would like to congratulate you for taking the necessary steps to begin your journey to financial freedom! We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    PriceStaff

    Reviewed July 31, 2022

    A great way to get debt relief without costing an arm and leg to do it. Great people that work with you, very nice and helpful. An enjoyable experience! I would recommend them to my friends and family. Very easy to do. Would do it again if I had to, but hopefully I won't have to. Hopefully on the right path to succeed. Thank You.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Kay, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed July 31, 2022

    At first, I was very skeptical but I kept the payments going every month. I said to myself let me try it out it don't hurt to get help you really need. I did it & now I'm more than happy with what I did. Yes I will recommend this program to others without a doubt. I just want to thank Freedom Debt Relief for helping me & showing me it don't hurt to get help you really need. Thank you all.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Lisa! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed July 31, 2022

    Thank you for helping us pay off our credit cards! Due to medical bills we just couldn’t keep up paying ourselves! So happy that is behind us with your company’s guidance we were able to pay them off! Thank you so much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kim! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed July 30, 2022

    This has been one of the best companies I've ever been a part of. They have done an outstanding job. Every single person was helpful into getting my goal. Had an amazing experience and I would recommend it to anybody.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Mark! Thank you for the feedback! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Price

    Reviewed July 30, 2022

    This group made me debt free from all my charge accounts. It never would have happened if it were not for them. I am very grateful. It is a wonderful feeling to be free from all those charge accounts. I now pay cash for everything. If I don't have the cash then I do not get the item if it is not an emergency.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience Ronna. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed July 30, 2022

    Very positive experience! I was able to pay off my debts in 3 years with a payment plan that worked well for me. The Agents are all helpful and kind. I would recommend to anyone who really needs help with their Credit Card debt.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Doreen! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 30, 2022

    I've had over $10,000 in debt enrolled with Freedom Debt Relief and they were able to negotiate my debts with creditors and settle for 20% of the principal amount, and after 2 years I can finally say I am finally relieved from being burdened with debt and my credit score has increased significantly!!!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Isaam. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBillingLoan Process

    Reviewed July 30, 2022

    Staff are very helpful and compassionate. They are knowledgeable and professional. They make me feel like they are sincere in wanting to help you. The procedures are easy to follow. I like it that they offer loan consolidation towards the last stage of your payment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Arlyne. We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaffBilling

    Reviewed July 30, 2022

    I have been satisfied with Freedom Debt Relief. The only thing was when I called last year and said my husband, Charles passed away and asked if it would be possible to lower my payments and they just said no and not even, "I am sorry about your husband" or anything. Before that though they have been pleasant and helpful. Judy **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Judy, we are very sorry about your loss. We would like to take a moment to apologize for that poor experience. Your feedback matters to us and we will definitely be using this feedback to better our service. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed July 29, 2022

    I am having a horrific time with your company. I have been enrolled with your debt relief program for a few years now and at first everything started out great. A few of my debts were resolved. I’ve been making my regular deposits. However things have come to a standstill. I was able to make a rather large deposit to my dedicated account that was more than enough to settle all of my accounts however this has been drug out for months and months and months and I can’t get any answers when I call and talk to customer service. I’m always told that someone will reach out and get back to me and the customer service rep doesn’t know what is going on and why things aren’t settled.

    At this point I’m Very skeptical that you are even going to satisfy my remaining debt and am considering finding a way to withdraw all of my money and settle things myself with my creditors. You are holding over $20,000 of my money and I’m very unhappy with the lack of resolve on your part now if someone actually read this message can someone please reach out to me and tell me what the hell is going on. At this point in time I would not recommend your company to my worst enemy.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Kelly, thank you for choosing Freedom Debt Relief to assist you with your financial goals. It is our goal to provide you with excellent service and help you better manage debts for a better financial future. We understand your concerns about the program and we appreciate the feedback. Due to the nature of your concerns an account specialist will reach out to you to address any questions or concerns you may have. Again thank you for choosing Freedom Debt Relief.

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    PriceRefunds & PayoutsStaffBillingRates

    Reviewed July 29, 2022

    I couldn't get ahead in paying my bills. Minimum payment just kept adding interest charges. So I contacted Freedom Debt. I had a payment plan and they contacted my credit cards as I kept my part and paid it every month. You can also add money if you can. I recommend Freedom Debt to anyone who needs help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Janice! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePricePunctuality & Speed

    Reviewed July 29, 2022

    I think it's a great company. Very polite and easy to work with. I can't wait until I complete the program and have a new beginning. Whenever I a question. I just email them. They answer me within 2 business days. I just started with them. I know it takes a few months to really get going. But I do know it will be worth it.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Excellent feedback, Nancy. Our top goal is to make sure we support our clients every step of the way toward a debt-free future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Punctuality & SpeedStaff

    Reviewed July 29, 2022

    Only been with you guys for a month. But so far everything has been great. So I will comment later in the future The staff was very friendly With walking through everything with me to make sure everything was correct. So as I say I will comment later in the future. Thank you

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Gary, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed July 29, 2022

    I have had to consult Freedom Debt Relief a number of times regarding my participation in the program. Those I have talked with were always courteous, understanding, and knowledgeable. The only drawback is that I've had to initiate multiple contacts in order to obtain complete guidance regarding enrollment of a new creditor. I am awaiting resolution of that issue due to heavy demand for FDR services.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Nancy, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceBilling

    Reviewed July 29, 2022

    Yes I would definitely recommend FDR to a friend or anyone who finds financial distress from debt especially credit card. The process is planned to follow your particular financial situation by financial solution experts. All you need to do is follow their client dashboard for any question or call for answers. They are willing to go the extra mile to bring you financial debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Margaret, thank you for your stunning feedback! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Thank you for recommending our program! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    PriceRefunds & PayoutsStaffBillingTransparencyHonesty & Transparency

    Reviewed July 29, 2022

    The Freedom Debt Relief is fantastic. I was skeptical about using them to consolidate my Credit Cards that I had. They gave me confidence to use their company. Everything that the representative told me was true. They worked with the credit card company to lower your debt amount. They kept you updated with everything on your accounts. They told me at the end that they will have a little savings for you, and they did. I looked at my my account and saw that the deposit money in my account after the three years had been completed with them. They are very honest company. There was no out of pocket expense with them to get you started.

    I will recommend them with family and friends. I loved how they operate. Please if you need to consolidate with them, know that you are safe by using them. There are no hidden cost. They tell you everything upfront. I would like to sincerely Thank You FDR for everything that you have done for me, from the bottom of my heart!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed July 29, 2022

    My experience has been one of clarity and ease. A few cases I had to go to court which was unsettling however resolved. The staff seems to care and respond expediently when there is a concern or they need authorization to resolve and settle a debt. Thanks Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Glenda, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed July 29, 2022

    Seems like it’s taking a long time but getting paid off. I will be happy when it’s all done. The people have always been friendly and helpful which I truly appreciate. I wish there was a faster way to get them. Paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Thelma, we are happy to hear that you're pleased with your progress! If you have any questions on how you can accelerate your program, please contact us our customer service team! Just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffTransparency

    Reviewed July 29, 2022

    When I first started the program I was nervous and apprehensive. From the start every person I encountered was supportive and encouraging. They were informative and accurate in their presentations and very transparent. They walked me through the process always sensitive and clearly answered my questions and concerns. This entire experience has been positive and productive. I am very happy that I moved forward with Freedom Debt Relief and I would recommend this program without reservation!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jacqueline, thank you for sharing such wonderful feedback with us. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffBilling

    Reviewed July 29, 2022

    I'm now Debt Free! I never thought I could say those words. It took maybe 3 years with a very doable monthly payment to 1 company. I called one day to check on my account and was told I was done! I thought I had 1 more year of payments but I was actually done!!! I cried, the representative I was speaking with cried, it was the best day! I hope never to be in need of this company again but if I am, I know I only have 1 call to make to get the help I need. Don't hesitate, call and become debt free faster than you ever thought possible.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Emily! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Refunds & PayoutsBilling

    Reviewed July 29, 2022

    I got in over my head with Covid. It was hard to stop paying my bills and handing them over to someone else. After a few weeks my bills started to get paid off and now almost all my bill are getting payment I can afford.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Deanna, congratulations on all of your progress! We are excited to watch you achieve your goals of becoming debt-free. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 29, 2022

    Took a little while to get going, but seems like things are getting resolved. I don't understand what happened to all the money I put in the first year. The monies were being put toward my Capitol 1 acct. then just disappeared?

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Girard, we are glad to hear you happy with your progress. We also understand your concerns, which is why an account specialist will be reaching out to address your concerns and questions. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 29, 2022

    Yes I am happy with the results and I appreciate the work that you guys have done for me so far. Thanks in advance. It has been hard for me since COVID-19 and I am the only one in my house working at this time so things have been really hard that's why I reached out to you guys and you guys have been great. Thank you. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kangwana! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & Speed

    Reviewed July 29, 2022

    Freedom's program has been good and they seem to be moving on with things and being on top of it. Most of the customer service people have been able to answer my questions pretty quickly and that's always a plus.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Arthur! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 29, 2022

    Wasn't very satisfied with the fees when a settlement was made. Creditors send 1099 so whatever is negotiated to helps comes later in tax deductions. Whenever a documented was emailed to customer service to add to file it would be done wrong and cause a duplicate of same account that was already in debt plan.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brittany, we are sorry to hear that you are unhappy with your program savings and appreciate you providing us with this feedback. We do collect a fee for the services provided and we do find that most of our clients still save significantly more being enrolled in our program than if they would have continued to make monthly minimum payments to their creditors. Nonetheless, your feedback is valuable and we will continue to work towards being communicative with clients regarding program fees and overall benefits , throughout their program.

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    Staff

    Reviewed July 29, 2022

    They have been very helpful in getting me out of debt. I would recommend them to anyone who wants to be debt free. It is simple and easy. You just pay them a certain amount and they do the rest. They contact your creditors and negotiate a deal with them and it is done.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Lana, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed July 29, 2022

    I would definitely recommend FDR to anyone that needed help with their finances. They have always answered all my questions and they have always been so polite. They kept up on my payments and let me know right away when they needed information from me. I could not have asked for a nicer team.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joy, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePriceStaff

    Reviewed July 28, 2022

    Freedom Debt Relief helped me to finally pay off years' worth of debt, in a simple and secure way. Every time I called they made me feel like I could do succeed and they always answered my questions when I didn’t understand something. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ortencia, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 28, 2022

    Smooth and easy process! No problems and easy and painless procedure! Would recommend to anyone needing debt relief. One of the best debt relief organizations there is. I feel comfortable letting them handle my debt relief needs. First class all the way!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Dennis, we are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffTransparencyFollow-Through

    Reviewed July 28, 2022

    Updated on 09/03/2022: GREAT EXPERIENCE!!! The people are very kind. Follow through with what is told they will do. I see the progress on my portal. It makes me feel confident in myself that I can tell them my struggle and they can help me to make ends meet.

    Original Review: I am excited about getting started and looking forward to a better chance in life. Less owed out less stress. I can move on in the next year are so get getting financially stable. Paying off debt will lead me to being able to SUCCEED!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Tylesa, we not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools to achieve and maintain a brighter financial future! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 28, 2022

    Once I signed up with the company I no longer had to worry about the bills. They took over and have been handling it with perfection and excellence. I have absolutely no complaints whatsoever. I would definitely recommend this company to anyone I know.

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    Response from Freedom Debt Relief

    Hi Annette, thank you for reviewing your experience with us. Our team takes pride in providing world-class customer service to our clients and it is great to hear you are happy with our service efforts! Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

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    Reviewed July 28, 2022

    Paying off my debt has been a wonderful experience working with FDR. Eddie ** helped me enroll back in early summer of 2018. He also referred me to customer service number that has made making plans of changing payment dates a lot easier. I'm hoping to have all my debts paid of by next year by the grace of God.

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    Response from Freedom Debt Relief

    Hi Dominic! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 27, 2022

    It is a hard pill to swallow when you realize you are in debt and see no end at the tunnel. My husband and I lost both of what we thought would be life long careers in 2019. Shortly thereafter Covid Pandemic hit. And here we were. Stuck, only way to live was by using what credit we had. Praying that things would change, and we would find work. But then schools shut down, I became mom, school, teacher and trying to work from home. My husband was working a dead-end job. With no hope in sight. Almost three years later, boom swimming in debt. We are not bad people. We did what we had to do to keep our family above water. So, after some life changes and getting back on our feet. I reached out to the first debt consolidation firm. To which I will not name. BUT absolutely the worst experience ever. They not only made me feel ashamed, but they basically treated me like a very low-class citizen.

    I did some searching and happened to catch the commercial on TV about Freedom Debt. I was given the opportunity to speak with a man named Cory **. Not only was he nice. But so very helpful. Personable, positive. He didn't treat me like a 3rd class citizen. He completely understood our position. And He literally made it his goal to help us. This problem we are in didn't happen overnight. But It is a problem we can solve. But, without Cory, this wouldn't be happening. Since speaking with him, we have things happening that will definitely secure our future. My husband got a phone call about a new contract. And I found a job that doesn't discriminate against my medical choice to not be vaccinated. So, I am finally going back to work. So, things are looking up.

    Cory was able to help us get set up on a plan. To which, It won't takes us the time allotted to complete. Simply because, it seems that the good lord is looking out for us OR CORY is our good luck charm. Either way, I am embracing the new beginnings. Cory was so helpful, full of knowledge, And positive. And made signing up for this program very easy. I cannot thank Cory enough for what he has done and is doing for my family. I can finally breath and sleep at night knowing that we have a light at the end of the tunnel. I give Cory 10 stars. And look forward to clearing my debt and getting back on track for our future endeavors. Thank you Cory and Thank you Freedom Debt Relief. My family and I appreciate all you have done thus far, and what you will be doing.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us, Kimberly. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Reviewed July 26, 2022

    Patient, polite, knowledgeable Extremely helpful understanding of my situation. Daughter had a stroke so I had to retire. Lost income of 4000.00 dollars a month. Added expenses for my daughter as she has not been approved for disability yet. I was using credit cards for wheelchair incontinence supplies, doctor's appointments, groceries. Agent followed me through the process explaining everything I was unsure of. I am informed and grateful for his support.

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Nancy, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Reviewed July 26, 2022

    This program is a blessing. The experienced team was able to negotiate and pay off my debt sooner than expected. Just knowing I didn't have to do all the work put my mind at ease so I could focus on making the money to pay off the debt.

    The two biggest issues I had were:

    1. Freedom charges for everything even though they are getting a large percentage of fees for negotiating the debt. They will charge $10 to cut a check and other crazy fees. In my opinion these fees should be paid from the percentage they get.

    2. The Legal team is non-responsive - biggest waste of $12 a month. One of my credit cards wanted to sue me for the debt and I kept uploading the documents to Freedom. They did nothing and never responded. When the credit card tried to serve me with court papers, Freedom told me to go ahead and let them serve me, go to court and tell them I have a lawyer. Seriously it was ridiculous. I paid $12 a month for over 2 years for access to legal and the legal group refused to help. I cancelled their services at that time so my $12 a month would go towards my debt.

    I would do this program over and over again.

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    Response from Freedom Debt Relief

    Your feedback is very important to us, Nafeisa. We are happy to hear that you are happy with our service efforts. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 26, 2022

    Thus far I have had a great experience with Freedom Debt. When I saw the advertisement on TV about debt relief I was having problems with paying my bills. I am happy I made the call and set up my account. I will recommend this company to others that is need a debt relief. Thank you all for all that you guys are doing for me.

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    Response from Freedom Debt Relief

    Thank you for recommending our program, Dorothy It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 26, 2022

    I was skeptical at first. I was just praying that I don’t fall deeper in debt by using FDR then after my 1st payment to them a few weeks later I saw my first settlement. I was in shock. This is less than a month. Thank you guys for giving me some hope back.

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    Response from Freedom Debt Relief

    Hi Linda, thank you for sharing your experience! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Reviewed July 26, 2022

    I ran most of my credit cards to the limit & didn't know what else to do, so I contacted Freedom Debt Relief. I used them once before & I was really happy with the progress that they made, so I decided to use them again. I have already seen some progress in 1 account. It just takes a little time to have all of them resolved.

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    Response from Freedom Debt Relief

    We appreciate you sharing with us today, Barbara. We are thrilled to establish a lasting relationship. We are honored to serve you again and will be there every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 26, 2022

    I got my debt paid down significantly! Thankful for that. I am much more responsible for my monies moving forward. They had good communication with me and were available when I needed to reach out to them. Thank you Freedom Debt Relief.

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    Response from Freedom Debt Relief

    Hi Donald! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 26, 2022

    When I signed up Ebony ** was my worker and I was told this would all be done in 4 years, now 4 years later and there still is no end in sight. Not sure how you get away with this kind of crap but evidently the government allows it. And no I would never use this or any company like yours again. I would just file bankruptcy and ** be done with it. At least there are no lies in bankruptcy.

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    Response from Freedom Debt Relief

    Hello Tim, we are sorry you feel this way about our program. We understand your frustrations, an account specialist will be reaching out to address the current status of your program. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 26, 2022

    I have enjoyed this company and can’t wait to continue the work that there is to do. They have been very helpful and progress has been going well. Customer service has been very helpful and they are easygoing when it comes to needed changes.

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    Response from Freedom Debt Relief

    Hi, Tyler thank you for sharing your experience with us! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 26, 2022

    I found out in 2018 that I had CML, and it was such a hardship on my finances. A friend told me about FDR and how it helped him, so I signed up, and it was a great decision. They set up a dedicated account, and they start negotiating. They do all the work for you.

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    Response from Freedom Debt Relief

    Hi, Dexter thank for sharing with us. It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 25, 2022

    I was very nervous getting started but on my first call, I spoke with representative Luis ** and he was very informative and seemed to care about my situation. We even laughed which I appreciated. He explained everything so perfectly that by the end of the call I was more excited than nervous. After receiving my first settlement, I’m a firm believer that this process is for me. I look forward to my graduation date from the program. I know by then my relationship with money and credit will have been improved greatly.

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    Response from Freedom Debt Relief

    Hi Roger, thank you so much for sharing such a wonderful experience with us. It is rewarding to hear that you are comfortable with our team, it is very important to us that we provide you with important and necessary information to obtain and maintain financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 25, 2022

    Customer service would tell me one thing and then I would talk to a different person and they would say something different. Ok. Also so many fees I didn’t know would happen. I will never recommend Freedom Debt to anyone. Just excited to be done.

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    Response from Freedom Debt Relief

    Hi Loretta, we appreciate your feedback and we are sorry for any poor experiences you may have had during your time with us. We are actively working on better ways to communicate with our clients. Congratulations on all of your progress, If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 25, 2022

    You have not lived up to your hype. I am still getting collection notices from creditors and you have failed to negotiate a decent settlement with my largest creditor, who is insisting on full payment. I could have negotiated a full payment schedule my own damn self! Now I am getting email from your affiliate asking if I want a loan to settle my debt, which would just pile more debt on top of what I already have. I responded with a request for interest rate information and payment options, but never heard back. I am seriously considering quitting your program.

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    Response from Freedom Debt Relief

    Hello Thomas, we are sorry to hear that you are unhappy with your program. We want to connect with our clients and make sure their experience and first impression meets their expectations to the very end. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 25, 2022

    In 2018 I was in debt that I thought that I would never get out of, until I found Freedom Debt Relief. Enrollment in the program was easy. The representative that assisted me was friendly and caring. The stress of having to pay off debt a penny at a time was removed. Then I was amazed at how FDR worked to get the enrolled amounts decreased. Not only does FDR help to get your debt paid off, but they offer ways and information to help you stay out of debt for the future. I am forever grateful for Freedom Debt Relief!

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    Response from Freedom Debt Relief

    Hi Sharon, it is rewarding to hear how happy you are with our service. Our top priority is to ensure that we are able to help you get out of debt, but also to make sure that we can help you maintain the financial freedom that you worked so hard for. It has been an honor to serve you and we look forward to your continued success. Thank you for choosing Freedom Debt Relief as your guide.

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    Reviewed July 25, 2022

    I have been sending correspondences to customer service and they acknowledge each one. I am happy thus far. Communication is great. Only thing that I can say is that the dashboard isn't working properly. I have tried several times to download a correspondence and it won't go thru.

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    Response from Freedom Debt Relief

    Hi Gloria, it is great to hear that you are happy with our service efforts. We appreciate your feedback and are actively working on the issues with our client dashboard. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 25, 2022

    Great service and I like the constant communication and the dashboard feature which always tells you where you are all the time. The negotiations that you go through are incredible and you really negotiate on my behalf and I feel represented.

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    Response from Freedom Debt Relief

    Hi Atwell, thank you for sharing such wonderful feedback! We pride ourselves in providing a customer service experience that makes a difference. We are excited to see your continued progress. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 25, 2022

    I cannot say enough about this company! Completely professional and they take care of everything. I definitely would recommend them to anyone who has gotten into a little trouble. Now it’s not a overnight cure. I had health problems and had to use charge cards to pay bills. I was paying over 600 a month just to keep up. I contacted them and I was paying 375 a month. Still very tight being on disability but doable. They took care of everything! All I had to do was make sure the much lower amount of money was available to them every month. All the charge card companies were taken care of. I just can’t say enough. You can pay the charge card companies for the rest of your life or contact these people and deal with that debt for a few years for less money a month then just keeping up with the minimum payments.

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    Response from Freedom Debt Relief

    It is rewarding to hear such great feedback about our team, Shawn. We are thrilled to serve you and will be there every step of the way. Keep up the great work and please reach out to us anytime you have questions or need additional assistance! Thank you for choosing Freedom Debt Relief!

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    Reviewed July 25, 2022

    It was a scary ride at first because you do see a dip in the credit score at first. But you guys do let us know of the possibility of it and what to expect. Y'all are very fair and at the end of the day. Just trust the process.

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    Response from Freedom Debt Relief

    Anthony, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 25, 2022

    I am pleased with the negotiation made with creditor to help reduce my debts. The monthly payments are great. I am happy that I am on the way to clear up this debt. I encourage anyone with high monthly Bills to reach out to Freedom Debt Relief for help, you cannot go wrong. Go head and consider doing that today. Staff is very friendly and answer questions you may have.

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    Response from Freedom Debt Relief

    Hi Carolyn, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for choosing Freedom Debt Relief!

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    Reviewed July 25, 2022

    In the beginning there were a few hiccups getting my account set up and my dedicated account set up. All of my contacts with customer service have been excellent. I recently received my first settlement. The fact that this happened in the first month is impressive.

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    Response from Freedom Debt Relief

    Hi John, thank you for your feedback, we are very excited to see your program progress! We look forward to your continued progress and will be here with you every step of the way. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed July 25, 2022

    Updated on 10/23/2022: Freedom debt relief is a great program to help anyone to resolve their debts in a timely manner, I’m truly pleased with the outcome of my experience with Freedom debt relief! Thanks for all your help! I would recommend this debt relief settlement program to all my friends and family members!

    Original review: I am a new client and I’m glad to know that Freedom Debt Relief can help me and I will give a excellent rating after I see that almost all my debts have been paid! One of my debts have been handled. Thanks so much!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Khadijah, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Reviewed July 25, 2022

    Just started my debt consolidation journey with FDR a month ago and one of my accounts is already settled! I’m confident that my decision with working with this company is a good one! Don’t have to worry about remembering to make on time payments as they deduct the funds out of my account every month. Hassle free!

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    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Meghan, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Reviewed July 25, 2022

    I referred my friend Patricia ** over 6 months ago and you all never paid me my referral money. I will make sure to let people know what kind of company you are. Not trustworthy that's for sure. You lied and I have reached out to you all several times but you just push it under the rug. Bad business.

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    Response from Freedom Debt Relief

    Hello Lisa, we are sorry to hear you are upset with your program. Your feedback is very important to us, an account specialist will be addressing your concerns. Thank you for being a valued client of Freedom Debt Relief!

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    Reviewed July 25, 2022

    They are doing a great Job. Because I am on SSI I asked them to take their time so that I would get fewer 1099-C's so I would not have to pay federal income Taxes and they seem to be doing this for me. In fact because I do not check in too often they want me to check in more often and I keep having to tell them that they are doing it the way we set it up in the beginning.

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    Response from Freedom Debt Relief

    Hello Larry, it is great to hear that you're happy with the progress you have been making, while working with us. We still encourage you to reach out to us or log into your client dashboard to make sure you're up to date with any pending alerts, or just to make sure you understand what our next steps are for your accounts. Thank you for choosing Freedom Debt Relief as your partner on your journey to financial freedom.

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    Reviewed July 25, 2022

    Well. What I can tell you is one thing it take my sleep away every time when I see the bills stacking up. It was a nightmare but I hear from Freedom Debt Relief and I did my consolidation. Now I feel. More free. Thanks to you guys I don't have anymore payments now. I can save my money and buy my house. Totally I will recommend this program.

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    Response from Freedom Debt Relief

    Hi Oscar, we appreciate you sharing your experience with us! We are happy to hear that we have been able to alleviate some of the stress you had regarding your debts. Congratulations on all of your progress and hard work! Thank you for recommending our program and for choosign Freedom Debt Relief as your guide to financial freedom!

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    Reviewed July 24, 2022

    I was feeling completely overwhelmed with the amount of credit card debt I had accrued. I was paying the minimum payment on fifteen credit cards with no end in sight. I tried to figure out how pay off one by one by myself but I was not financially able to while paying the payments on all of the other ones plus my normal bills like car payment. This program allowed me to make one payment and in less than two years get them all paid off!!! I can’t believe I’m credit card debt free!!!!

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    Response from Freedom Debt Relief

    Rosa, congratulations. We are happy to hear that we have been able to exceed your expectations. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 24, 2022

    I enrolled with FDR to get out of debt and they assisted with that objective. I graduated the program in 50% of the time that they estimated and with their help I am now debt free. I would recommend this service to anyone struggling with the burden of unbridled debt. FDR kept me out of court and helped me get my financial life back on track. I am grateful for FDR and the services provided. As an aside, every individual I ever interacted with during my time in the program was exceptionally helpful and knowledgeable.

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    Response from Freedom Debt Relief

    Hi Joseph, thank you for reviewing your experience with us! It is our pleasure to provide a service that leads you to a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 24, 2022

    My program said I would only pay 4000 and I paid almost 9000, very unhappy …Yes. My bills are paid but not happy, you only worked on one account at a time…Didn't get what I was promised …Not very satisfied.

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    Response from Freedom Debt Relief

    Hello Donna, we are sorry to hear you have had an unpleasant experience working with us. We understand it can be frustrating to follow our process, but it is guaranteed to work. We understand your concerns, an account specialist will be reaching out to address them. Thank you for being a valued client of Freedom Debt Relief.

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    Reviewed July 24, 2022

    Working with Freedom Debt Relief is allowing me to break the chains of my debt that I incurred over the years when I wasn't that smart with my finances and it's allowing me to have a lot more freedom in my current state. The program is great. It helped me out a lot. The person I worked with was very professional.

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    Response from Freedom Debt Relief

    Hi Anthony! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 23, 2022

    Ever since COVID came into this world, my Life has been one big rollercoaster ride financially speaking. My credit was good before 2020 but as COVID hit in 2020 my credit took a huge plunge a few months in as I was unemployed for a few months and had to keep myself afloat with the credit cards. I had to pay rent and bills and all necessities and once I found a job I was already knees deep in debt and so I saw an ad for FDR a year and a half later and I decided to do it. I was only able to pay a bit above minimum payments to all my creditors because that’s all I had left out of my paycheck. I’m glad I did the FDR program now I can rest easy with all my debts behind me. Thank FDR for this new start in life and will keep going forward debt free once again. If you are ever in a big debt I highly recommend FDR.

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    Response from Freedom Debt Relief

    Thank you, Cristhian, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 23, 2022

    I went into Freedom Debt Relief a little reluctant. I didn't know what to expect, I felt a little pushed into speaking with rep, but I finally broke down. The conversation was humbling, I felt heard/understood, the rep didn't put any pressure on my decision to join the program. Freedom Debt Relief was the best way to go for me. I've recommended the program since joining & intend to do so.

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    Response from Freedom Debt Relief

    Hi Marisol! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 23, 2022

    Freedom helped me when I thought I was never going to be able to take care of my accounts. I had about 30 open accounts and freedom negotiated all of them it took almost 6 years. Today I am debt free thank God and I owe it all to freedom and myself for staying with the program. Just know they have your best interest at hand and do everything to help you out and never do anything without making sure it’s what you want to do. They even have lawyers to help you out when needed. Thank God for this company.. Thanks Freedom. I really needed you and so do many more. Keep up the great work you and your awesome crew have been doing. Very satisfied customer here.. Thumbs up.

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    Response from Freedom Debt Relief

    Walter, we are honored to partner with you on your journey to financial freedom. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 23, 2022

    The friendly nature of the staff and their prompt response is really awesome. Also the amount they negotiate to is outstanding. Thank you for your help. You guys have saved a lot of money for us. They also provide the installment amount as per our convenience and date.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Mirza, thank you for sharing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 23, 2022

    If it wasn't for Freedom Debt Relief program I would have lost my house and my wages would have been garnished. It was a long process but at the end I am now living a debt free life thanks to freedom debt relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaffHonesty & Transparency

    Reviewed July 23, 2022

    Easy, honest and understanding. Super business like manners. Highly recommend. Suggest making a call to resolve your debt. Find most debt resolution companies do not have the right personnel, with the proper credentials. Suggest you have the right to question and secure information that lets you make an informed decision.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Ina, thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools to achieve and maintain a brighter financial future! Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Punctuality & SpeedStaffBillingTransparencyHonesty & Transparency

    Reviewed July 23, 2022

    They are upfront and honest. Very helpful and willing to work with you. Give you several options to work with you and work with your budget. They keep you updated with your account. Willing to postpone a payment to later date if needed.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Excellent feedback, Kevin. Our top goal is to make sure we support our clients every step of the way toward a debt-free future. We cannot thank you enough for sharing your positive experiences. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    PriceBilling

    Reviewed July 22, 2022

    This was by far the best choice we ever made. Settled over $ 60,000 of debt, kept us out of court, via NLLG program, and saved us from bankruptcy. It wasn't an easy task by any means. It was a four year process, but well worth it. We learned a lot of lessons and it also taught my daughter how to handle her finances. We went from an 80% credit to debt ratio to 1% and now have a credit score over 820. These people are legit. Recently retired with no credit card debt and our life is now better than we could have imagined. Thank you FDR!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bruce, we are over the moon to hear this great feedback regarding your experience with us. It truly is an honor to hear that we have been able to assist you in becoming debt-free, but also that we have been able to educate you and your family, on how to remain debt free and control you finances. Thank you for being the best part of Freedom Debt Relief!

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    Reviewed July 22, 2022

    From the very first, this company does what it promises as per the original contract. Obviously, payments are made on time as I have never been contacted by creditors because of late payments. Company keeps in contact with you with regards to your progress.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Daisy, thank you for sharing your experience, your feedback is very important to us. We appreciate that you have taken the time to learn and understand our process and program. Thank you for being a valued client of Freedom Debt Relief!

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    StaffBilling

    Reviewed July 22, 2022

    So glad I decided to try Freedom Debt Relief, the min payments were getting to high to pay! They were easy to work with and very helpful whenever I had any questions. It was a lot of work in the beginning to get all my bills and cards together but they did the rest.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Natasha, we are over the moon to receive such stunning feedback! Keep up the great work and please reach out to us anytime you have questions about your program! Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    PriceStaff

    Reviewed July 22, 2022

    I was careless with my finances and got in over my head. I contacted Freedom Debt and they assured me they could help. I literally signed up and they took charge. I literally had to do nothing. I am debt free, credit score back to the 700's. Best move I made! Thank you Freedom Debt Relief!@

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi John, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed July 22, 2022

    I am so pleased at Freedom Debt Relief. I am so glad that I made the right choice to go with them. They are doing a fantastic job. Every time I look at my Dashboard and see a creditor resolve, I feel so good. Thanks for making my life easier.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Curtis! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePricePunctuality & SpeedStaffRates

    Reviewed July 22, 2022

    Thanks for helping me get a low monthly rate and simplifying my monthly budget. The wait was well worth the final outcome! I greatly appreciate the constant communication and assistance to any question I may have had during the process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Tina, it is great to hear that you are happy with the decision that you made to partner with us. Congratulations on all of your accomplishments. Thank you for being a valued client of Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed July 22, 2022

    I am very pleased with your improvement and excellency in taking care of our debts. Thanks for your prompt dealing with their negotiations and the solutions you end up. Our sincere gratitude and hopefully expecting full graduation of all the debts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Lissette! Thank you for trusting us as your partners on your journey to financial freedom, we look forward to continuing our partnership with you to achieve all of your financial goals! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 22, 2022

    They’re helping me so great on resolving my debt! And I don’t regret applying to this program. I will definitely recommend this prog to some of people who need help to resolve thier debt in the future. They will give you a peace of mind and how to handle your debt and they’re always on monitor with your account and they always notified me whenever there is something need to take action. Thanks, FDR! Appreciate your help!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Girme, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaffBilling

    Reviewed July 21, 2022

    I just wish I could answer my phone without worrying about if it’s another Credit Card collector. It’s really Aggravating not to be able to answer my phone. They keep sending emails trying to get me to go with their programs to pay off my credit cards. It’s kind of tempting at times.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gloria, we understand it is frustrating to receive creditor calls, which is why we have provided a resource on your client dashboard that can help you navigate these calls. We encourage you to check out the article on your dashboard and give us a call with any questions! Thank you for being a valued client of Freedom Debt Relief!

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    Refunds & PayoutsStaffBilling

    Reviewed July 21, 2022

    Freedom Debt Relief help me get out of debt. I had $26,000 in debt and now I am debt-free and they even gave me money back when the program was all done. That’s very trustworthy. I would trust that they could help anybody out that isn’t in debt with their credit cards. It’s a great feeling to be debt-free.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    John, thank you for the great feedback. It is great to hear that we have been able to meet your expectations. Congratulations on all of your progress and hard work! Thank you for being a valued client of Freedom Debt Relief!

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    StaffTransparency

    Reviewed July 21, 2022

    They are really helping me get my debt under control. I recommend any person who is having trouble keeping their debt under control become enlisted with FDR! They are a great motivator and they keep me updated as Ro what is happening.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Amy, we are honored to partner with you in your journey to financial freedom. We look forward to your continued success and will continue to be here every step of the the way. Thank you for being a valued client of Freedom Debt Relief!

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    Refunds & PayoutsStaffBilling

    Reviewed July 21, 2022

    Freedom Debt Relief has been very helpful in getting my credit card debt under control and paid. I had previously been struggling every month trying to pay an exorbitant amount on my credit card, so much so that I didn't have anything left to pay for my needs. It was very hard times. I'll be glad when I'm finally paid off.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Terrie, thank you for trusting us as your guide towards financial freedom. Keep up the hard work and rest assured that we are actively working on helping you achieve your goal of becoming debt free. Thank you for being a valued client of Freedom Debt Relief!

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    StaffHonesty & Transparency

    Reviewed July 21, 2022

    They were able to help me with a very difficult financial hardship where I honestly felt hopeless and that I would never find a way out. They provided good materials to help me understand the program and consistently checked in with me. I log onto the client portal and can see the progress always. Thank you!!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Samantha! We want to connect with our clients and make sure their experience and first impression meets their expectations to the very end. We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 20, 2022

    While I believed I would never need a service like this, here I am. I am in disbelief but I'm happy a service like Freedom Debt Relief exists. My initial contact representative was with Daviana **. She was outstanding, professional, thorough, friendly and took the time to walk me through the process and answer my questions. The only issue I have had is that I was asked to schedule counseling calls through my client dashboard which I have done three previous times and never received a call on my appointment time. Today, I have scheduled for the fourth time, hopefully with some success. Other than that, I have been happy so far.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Richard, it is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed July 20, 2022

    Debt Relief has been a savor for many financial future, I will recommend Freedom Debt Relief to my friend who is in the same situation as I was. Thank you Freedom Debt Relief for saving me from financial disaster. I will never forget you and your dedicated staff on board. Thanks again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for recommending our program, Joseph! It is our pleasure to provide a service that leads you to a brighter financial future. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceSales & MarketingPunctuality & Speed

    Reviewed July 20, 2022

    I would say the experience was okay. There is one debt that I was told they FDR would wait until the end because the creditor was an easy one to work with to settle the debt and the settlement amount would come in under 50%. This creditor had reached out and offered a settlement opportunity a few months after I joined FDR. FDR never followed up with the creditor. This creditor was saved to the end and FDR has informed me that this creditor is now in legal proceedings. I never received any notification from the creditor letting me know this. I have no choice but to believe FDR that this is true.

    Now they did settle the debt at 75%, but the fees to settle the account is extremely high. Adding the debt and settlement fees is much higher than the actual debt. I am paying more for the actual account settlement. I feel that the amount for the settlement and fees should be added together and that should be the actual percentage of the settled debt. Currently FDR, separates the fees from the debt to give them a higher percentage on the amount of money they are supposedly saving the customer because they are not including their fees. It feels like false advertising.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Erika, we are sorry to hear that you are unhappy with your program savings and appreciate you providing us with this feedback. We do collect a fee for the services provided and we do find that most of our clients still save significantly more being enrolled in our program than if they would have continued to make monthly minimum payments to their creditors. Nonetheless, your feedback is valuable and we will continue to work towards being communicative with clients regarding program fees and overall benefits , throughout their program.

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    Staff

    Reviewed July 20, 2022

    This was a great program for me. It has helped me so much in resolving my debt. The customer care team always went above and beyond and was always understanding when I had any issues. They want the best for you. I have had nothing but a positive experience and would recommend to everyone struggling with their finances.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Heidi! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed July 20, 2022

    Understanding why a certain amount of my deposit amount not clear. My question is why/how could I have a set amount to be deposited into my account if not all of my debt has been negotiated yet? Also if my situation has changed, I should have the ability to change my deposit amount.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jose, we are sorry about the confusion, the reason we require a monthly draft, is because we rely on that draft to accumulate funds for negotiations for pending accounts, but also because we use those funds to pay off any current settlements you may have. If you need to make changes or have any other questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed July 20, 2022

    I am grateful for all your help and thank you for being so kind and understanding at this difficult time in my life. I have recommended you to 2 friends. I wish there was an app I could download to my phone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for recommending our program, Patricia! It is our pleasure to provide a service that leads you to a brighter financial future. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 19, 2022

    So far working with this company my creditor are getting paid and so I will be out of debt. The company employees are very nice professional and caring. I have maybe 18 months before I finished looking forward to that day.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Brenda! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Reviewed July 19, 2022

    I am on track to finish paying off my credit card debt thanks to Freedom Debt Relief, and I plan to finish earlier than I expected. They worked with me and kept me informed every step of the way! Soon I will say goodbye to my debt!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kieth! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 19, 2022

    You guys are doing a great job on my accounts. Cannot wait to graduate keep up the good work. Louis **. I will tell my friends to call you for their help. You guys are the best. Please keep up the good work.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Louis! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceStaff

    Reviewed July 19, 2022

    I found myself in a lot of debt and it was so my fault. I heard about this company through TV and emailed asking for help. Working with all of them throughout the process was simple, explained everything to me and when I was given court papers they handled everything with ease. I hope I never have to do this again but if I do I know who to call. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kerri! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 19, 2022

    One of my brothers used Freedom and he recommended that I go through it. With my divorce, I kept all the bills. The program is okay and I'm continuing with it. I can't feel the debts anymore. I'm less bugged by the creditors. Target was one of my last debts. I was working for them for a long time. With Freedom, we get to see the end of the tunnel in the end.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Blanca! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Punctuality & SpeedStaff

    Reviewed July 19, 2022

    So far so good. However I was not aware that I would have to wait several months before you start negotiations. I did not clearly understand that you did not pay and I paid you back. But I pay in and you’re not going to make any negotiations until you have enough money to feel comfortable doing so.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Janice, you are correct we do not offer a loan like process. We will use the funds you deposit into your dedicated account, to settle and pay off your debts. The process tarts a little slow, but rest assured our negotiations team is actively working on obtaining the best settlements for you! Thank you for being the best part of Freedom Debt Relief!

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    Staff

    Reviewed July 18, 2022

    Very helpful and informative during this time in my financial struggle. I wish I could have started earlier. The moment I signed up for this program it was a weight off my heart and and head. I’m hoping to get my first home and this will help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    StaffBilling

    Reviewed July 18, 2022

    So far so good, I'm about 2 more years to go to be free of debts, I'm happy to being help by Freedom Debt Relief with this problem of mine because is very easy to get involved in a big debts with credit cards and suddenly lose my job. It was very stressful for me and my wife, now I have a peace of mind knowing that somebody is taking care to contact and dealing with them, Thank you Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Daniel! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed July 18, 2022

    I was nervous at first but the simplicity and benefit of enrolling made me feel at ease. The gentleman who helped me was super friendly, helpful, patient and very knowledgeable. I would recommend this program to anyone. They are a great way to get out of debt and they really are sincere in wanting to help you get into a better situation.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Abraham, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePunctuality & SpeedRefunds & PayoutsStaffBilling

    Reviewed July 18, 2022

    When I originally signed on with Freedom Debt, I was very confident in what I was doing. I spoke with a gentleman named Albert, yes I remembered his name, and I was able to work out a payment plan that fit my budget. As time passed things began to go wrong. I lost my job, I was behind on mortgage payments, and three times I had been sued. I didn't know what to do. There were times when I didn't have enough money to feed my family or to pay for gas to work the part-time job I had. First, I prayed, then I called Freedom Debt and they were very helpful.

    Any time I had a problem, a question or concern they supported me, talked with me and through the tears I had shed, they consoled me. Now, 6 years later, my prayers have been answered. I graduated from the program and I am speechless. Thank you Freedom Debt and the wonderful and considerate people working there and the amazing Legal Team who were there for me. I am debt free and I intend to stay that way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Pamela, thank you for the heartwarming feedback. Our top goal is to make sure we support our clients every step of the way toward a debt-free future. We cannot thank you enough for sharing your positive experiences. Thank you for being the best part of Freedom Debt Relief!

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    Reviewed July 18, 2022

    Very grateful this program was able to help me after losing my business to Covid and an unfortunate job loss. I had a large amount of debt and am working with FDR to getting it resolved. Almost 1 year down and determined to complete!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Sara, we are sorry to hear about your business, but we are glad that you can trust us as your partner on your journey to financial freedom. We look forward to your continued success. Thank you for choosing Freedom Debt Relief.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 18, 2022

    The people there are very courteous and professional. I would recommend you all to my family and friends. I was approved very quick. I just do not understand why they keep sending me the same email to send proof of the different companies I have already submitted

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for recommending our program, Sandra! It is our pleasure to provide a service that leads you to a brighter financial future. Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaffTransparency

    Reviewed July 18, 2022

    Excellent communication! They talk to you and work with you even through the most difficult times that can be very concerning and worrisome. They send you emails and texts to update what is going on with your accounts in a timely manner.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Shelly! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer Service

    Reviewed July 18, 2022

    I'm at the point now where I'll start receiving paper letters from creditors that I'll be sending to FDR. I was asking how to send and was told the best way for me would be to attach to an email. So that's what I've decided to do. Thanks for your support.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Judy, thank you for sharing this feedback. There are several ways you can send in documents, the first is by emailing our support team, you can also upload documents to your client dashboard, or you can choose to fax documents in. Whatever option you choose or feel more comfortable with will work just fine! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer Service

    Reviewed July 18, 2022

    I’ve made several attempts to transfer money into my account but it NEVER transfers and I’ve spoke with customer service who blames the bank and when I spoke to the bank it blames Freedom! I thought working with freedom was supposed to be less stressful but it isn’t at all!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Danyelle, we are sorry to hear about the challenges you have been facing this early into your program. An account specialist will be reaching out to address your concerns. Thank you for allowing us to serve you on your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

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    Customer ServiceStaff

    Reviewed July 18, 2022

    Very helpful and understanding from the beginning. I was skeptical at first but she eased my fears and am hoping this was the answer to my prayers. I believe the phone calls will be a big help. We are just in the first stages and are hoping this will be a smooth and unstressed process.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Betty, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed July 18, 2022

    Freedom have helped me get my finances manageable. Thank you so much. I was about to lose my home and car. My wife had left me for a college boyfriend. Freedom worked out a plan I could handle. Thank you freedom. My life is a lot better now. Thank you so much.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Larry, we are happy to hear that we have been able to help you through these difficult times. Please let us know how we can continue to support you in your journey towards financial freedom. Thank you again for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaffLoan Process

    Reviewed July 18, 2022

    Made me do back flips for nothing, no loan! I’m lucky my bank allows me to still bank there with what they were making me do. Then they just quit on me, didn’t apologize just never called back. That’s what I call professional.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Belinda, we are sorry to hear you are unhappy with our service efforts. We are a debt settlement company, our role is to help you by settling your debts on your behalf. We do not provide loans, but we understand if you need to reevaluate the value of our service. An account specialist will be reaching out to address any concerns you may have.

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    StaffBilling

    Reviewed July 17, 2022

    I didn't realize how deeply in debt I was, over $50,000! FDR was able to show me a way to get my debt under control and with the help of their negotiations reduce it to a reasonable smaller amount. With the routine monthly payments I was able to resolve 8 debts in 30 months time! I highly recommend their services!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Suzanne! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    PriceBilling

    Reviewed July 17, 2022

    A great company to work with. Plenty of personal contact. The answer to debt relief. It’s easy to get started. And they walk you through each step of the process. Monthly payments are affordable. And you can add extra money to your account when you can.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Susan, thank you for reviewing your experience. We are excited to hear that you are happy with our service efforts! We look forward to assisting you in accomplishing your goals of becoming debt-free! Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 17, 2022

    They are awesome and great with everything they say and do. I am very happy that I chose them with helping me out with resolving my debt. I don’t know what I would do without them. A friend told me about them and when I called them they was willing to work with me immediately. At first I was doubtful but now I am not. What I like the most about them they reach out to me by email and when I call them they explain everything too very easy. Thank you Freedom Debt Relief. You are the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Juan, it is great to hear that we have been able to provide all of the assistance that you have needed so far. We look forward to your continued success in reaching your goal of becoming debt-free. As always, you know we will be here every step of the way to assist you in your journey. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 17, 2022

    I, so far, have had a very great experience from the very start. I am still in the beginning process and will see if the service continues to be outstanding to the very end. I feel strongly that they will continue to provide me great service every step of the way.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Robbin, we are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 17, 2022

    I reached out to Freedom Relief and was very pleased and surprised with the service I received. Very caring individual assisted me. Not only concerned about me turning things around but about me too. I was expecting to be chastised but he was very kind and good listener.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kathy, thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools to achieve and maintain a brighter financial future! Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Reviewed July 17, 2022

    If you include fee/charges of Freedom with your settlement amount your savings drop down to 10 to 20 %. Please shop around when you decide to pick any company to settle your debt. Freedom is not one of the best.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Irfan, we are sorry to hear that you are unhappy with your program savings and appreciate you providing us with this feedback. We do collect a fee for the services provided and we do find that most of our clients still save significantly more being enrolled in our program than if they would have continued to make monthly minimum payments to their creditors. Nonetheless, your feedback is valuable and we will continue to work towards being communicative with clients regarding program fees and overall benefits , throughout their program.

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    Customer ServiceStaff

    Reviewed July 17, 2022

    I felt comfortable speaking to the agent. He provided the information very clear and answered all my questions. So far it has been a great process. Easy in submitting the forms needed. Great communication. I am happy to know I will be debt free soon.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Nancy, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Billing

    Reviewed July 17, 2022

    I have felt so much less stress since joining up with Freedom. I have told many friends and family about FDR. I have never been happier than I am now, not worrying about those credit card bills anymore. Thank you Freedom for being there for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello James, we are very happy to hear that we have been able to relieve the some of the stress you were experiencing, regarding your debts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedBilling

    Reviewed July 16, 2022

    Down to the last settlement (#9 of 9). Can’t wait to be finished. That will let me free up some $750 per month in my budget. It will keep me on top of my bills and allow for a book writing program investment.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Gerard, thank you for working so hard on completing your program. We are excited for you to complete your program so that you can begin investing in things you are passionate about! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed July 16, 2022

    Staff friendly. Kept me focused. Stayed on track. Now I am free. Very encouraging throughout the entire process. It was a struggle at first but emails kept me focused to the course and I knew with discipline I could do it and I did.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Constance! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePricePunctuality & SpeedStaffRatesHonesty & Transparency

    Reviewed July 16, 2022

    I am amazed at how effectively you work. Fast response, great communication. However, I only gave 4 stars in the review because of the price. Settlements fees are a bit expensive. However, the result is important. Honestly, I wouldn't have been able to do this all by myself, it's true that creditors contact me with their proposals, but they still treat a private person differently than a professional company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Timea, we appreciate your feedback. We work very hard to make sure we are able to fit your needs and still be able to accomplish your financial goals. We look forward to your continued success. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    BillingFollow-Through

    Reviewed July 16, 2022

    Freedom Debt Relief does what they say they will, I would use these guys, they get it done. Been with them for less than a month, and resolved one bill already. If you're looking for a company that will work with your creditors this is the company.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Glen, thank you for recommending our program! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaffLoan Process

    Reviewed July 16, 2022

    So far so good. 2 outstanding loans were settled and another 1 coming pretty soon. The customer service are pretty good. They help when I have questions about something in regards to my account. Just want this to be over!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Anita! We are thrilled to see your program and process go smoothly and effectively. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed July 16, 2022

    FDR is doing great helping me to get out this debt. I am really happy to all the advances in my debt. At this point this organization was my only solution to be completely free of all collections agencies calls. I would recommend this as solutions in the long and short period times.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback Dionicio, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed July 16, 2022

    Never feel alone going through financial difficulties. With this company you feel at ease and will have a positive outcome. Each step you take you will have guidance and security that you have chosen the right company to navigate your issues.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jeanne, it is great to hear that we have been able to alleviate some of the stress you were feeling regarding your debts. It has been an honor to partner with you on your journey to financial freedom, thank you for choosign Freedom Debt Relief!

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    Staff

    Reviewed July 16, 2022

    I had over $51,000 in debt and Freedom Debt Relief helped me graduate this month, after 4 years of negotiating on my behalf. They are just wonderful and I want to thank them from the bottom of my heart!! Thank you Freedom Debt Relief in helping me to achieve my goal in paying off my debts.

    Marilyn **

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marilyn! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaff

    Reviewed July 16, 2022

    Everything has been great so far. The only thing I would say is that there's a lot of emails. Also, they didn't call at the designated time we set up. The videos and information on how to handle the debt collectors have been very helpful.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kelly, thank you for sharing this feedback with us. It is great to hear that you found our resources helpful! Thank you for choosing Freedom Debt Relief as your guide to financial freedom!

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    Staff

    Reviewed July 16, 2022

    I am very satisfied with this program and had been excellent to take care of my debts and creditors' satisfaction. I will recommend this program to anyone that is in the same situation that I had. This company anyone could trust on behalf of his debts accounts.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Joaquin, it is an honor to be recommended by you. Our goal is to make sure we can help you achieve your goals of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 15, 2022

    I am so happy, than ever before, because this company has been helping me since I contacted it and I would recommend to people that have the same problem with their debts. Thank you all of you guys who work there, all of of you are so kind workers. That's also makes me happy. God blessed everyone.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Santos, we are honored to provide you with a service tat has been able to assist you with your goals of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 15, 2022

    I have am pleased with Freedom Debt Relief because they knew all that was needed to help me take care of my debts in an efficient, controlled, and financially reasonable way. I also commend them on how they can help you to stay out of the "Black Hole of Debt" with the educational part of the program. Another item that is great, there is always someone to talk to regarding all of the program!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for reviewing your experience, Angeline. We are happy to hear that you're pleased with you decision to partner with us on your journey to financial freedom. Thank you for choosing Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 15, 2022

    I love FDR! When they reach a settlement they text you or e-mail you. You can just respond back in the text. So easy. They’ve helped me pay down or off much of my debt. My credit score has increased a lot in the past year thanks to these guys! Plus the service is bar none! Friendly caring people to work with!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Kimberly! We are happy to hear that our efforts to make this process smooth for our clients, has been effective! We look forward to your continued success! Thank you for being a valued client of Freedom Debt Relief!

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    Staff

    Reviewed July 15, 2022

    This has been a great experience. So happy with the work that Freedom Debt have done for me. The process was not as long as I thought it would be. Every question I had it was answered and helpful. Thank you all for your help.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Cynthia, it is great to hear that we have been able to support you through any challenges you have faced. Please let us know how we can continue to support you on your journey. Thank you for being a valued client of Freedom Debt Relief.

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    Customer ServiceOnline & AppStaff

    Reviewed July 15, 2022

    Everything is excellent with resolving my debt. The only issue I have is, there is not a way to take off accounts on the website. You can add a debt account easily but not take one away. I have high anxiety about talking on the phone and I need to take off an account but there is no way to do it online.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jaime, we are sorry to hear that you are uncomfortable making requests over the phone. We understand why making accessible on the dashboard, the reason we have not made that change to our website is because we want to make sure that we are fully educating our clients about the consequences of the changes they're making. We urge you to email our support team to further assist you with this request, you can reach out to us at freedomdebtrelief.com

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    StaffTransparency

    Reviewed July 15, 2022

    Thank you to Freedom Debt Relief, in particular Jen **, for being understanding and patient with me through this process. In addition, I've received continuous updates as to my progress throughout the process over the last two and a half years with the FDR program. Job well done! Thanks again!

    Victor **, Ed.D.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Victor, thank you for reviewing your experience with us. We look forward to helping you achieve your goals of becoming debt-free. Thank you for choosing Freedom Debt Relief as your guide to financial freedom.

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    Billing

    Reviewed July 15, 2022

    Freedom Debt relief is a lifesaver. Sometimes life gets hard and then all of a sudden you are in credit card debt so deep you can’t see your way out. Freedom worked with me and didn’t judge me. They are fabulous!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your stellar feedback, Patricia! We work very hard to make sure that we are able to relieve you of any debt related stress. Thank you for being a valued client of Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 15, 2022

    I have peace of mind since I allowed Freedom Debt Relief help me. This is a firm that will explain step by step and no surprises. I am happy I made this choice, not to mention peace of mind. If anyone is losing sleep over debt concerns, call Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Linda, thank you for reviewing your experience with us. We are happy to hear that we have been able to relieve some of the stress you were feeling regarding your debt. We look forward to your continued success, thank you for partnering with Freedom Debt Relief!

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    Customer ServiceStaff

    Reviewed July 15, 2022

    I am so happy that I finally finish paying all my debts thanks to you. You are such a Great Company, helpful, polite. Your dashboard online is amazing, your communication with your clients is phenomenal. I am so grateful. I will definitely recommend your Amazing Company to anothers.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sobeyda, we are honored to be your solution to financial freedom! Please let us know how we can continue to support you in your journey! Thank you for choosing Freedom Debt Relief!

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    Contract & TermsPriceStaff

    Reviewed July 15, 2022

    My first thought with these “kind” of companies is it's a fraud… how much will it cost me?? FDR has been an amazing company to work with… guiding and advising me thru the whole journey… Definitely recommend them to anyone needing some financial assistance!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Marcia, thank you for recommending our service! We appreciate that you took the time to understand our program and how we work to make sure our clients are successful. Thank you for choosing Freedom Debt Relief as your guide to financial relief!

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    Punctuality & SpeedStaffBilling

    Reviewed July 14, 2022

    This is an excellent way to get out of debt. I had to end my early because of a car wreck, but still would recommend this service. If you're in credit card debt. And wanting to get out and raise your credit score try Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sally, we are very sorry to hear about your car accident. We are very prod of all of the progress that you made to accomplish your goal of becoming debt free. Thank you for choosing Freedom Debt Relief as your guide to financial freedom!

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    Staff

    Reviewed July 14, 2022

    I am just beginning this program but have great confidence that they will help me resolve my financial difficulties easily and effectively. All the counselors are knowledgeable and available to answer any questions. I have put my faith and confidence in this program and feel it's the best fit for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Patricia, we want to congratulate you for taking the steps to begin your journey to financial freedom. If you have questions or need any additional help please reach out to our customer service team. Thank you for choosing Freedom Debt Relief!

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    Communication

    Reviewed July 14, 2022

    I definitely appreciate the fact that they keep me informed on everything that’s going on and my progress which makes me feel like I’m accomplishing something. This process is not easy, however they have smoothed out the bumps for me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Gary, it is great to hear that you have found some relief while working wit us. We understand it can be tricky to manage our program, which is why we are here to support you in your journey. We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed July 14, 2022

    Staff is 100% professional, very courteous, subject matters explained in detail and understandable, staff helps you in all matters. Very, very happy, I am so glad they helped me with my debts. Thank you so much. It seems like in a blink of an eye I will be free of debts, plus they helped me realize to not get in a debt situation in the future. Thanks again.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jose, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed July 14, 2022

    It was not really the company just that I figured that some way or other they would be able to help no matter if they had to rearrange a few things. Guess they did the best they could. But think I have found another company that thinks they can help so we'll see. Thanks for trying.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Jesse, we are sorry to hear that our program was not a good fit. We wish you success with whichever route you choose to take. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffBilling

    Reviewed July 14, 2022

    Really helped me get my life back on track, I worked recommend to family and friends. Thank you for all your help. It is a great service, after my husband passed I could not afford all my bills, thank you for all your help, it was/is appreciated.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Denise! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffTransparency

    Reviewed July 14, 2022

    The company is a very credible resource to help guide and assist tackling debt control. Their representatives are professional and very well informed about your account once you’re enrolled in the program. The reps are knowledgeable and responsive to the client's inquiries and we have been kept updated on a regular dependable basis. I recommend them highly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Joanne, we are glad to hear that you're happy with our service efforts. We do our best to make sure that we have available resources for our clients. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer Service

    Reviewed July 14, 2022

    Your team has been awesome. Negotiations have been timely and effective.. Notifications are through text and email which make easier so they are not missed. Need to add on a couple of accounts due to issue with roommate and need to know how to go about doing this. They have pulled report to see what has been added or missed and this is a great way to ensure all accounts have been actioned.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Tammy, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaffBilling

    Reviewed July 14, 2022

    Easy access and helpful. Communication of status kept you in the loop. Email of breakdown of payments negotiations easy to get to understand and when first started the gentleman on the phone few years ago first started this program helped me and explained the process clearly.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Denise! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Customer ServicePunctuality & SpeedStaffRates

    Reviewed July 14, 2022

    I signed up. They said we would get started right away and scheduled a welcome call. No one called. Contacted them and asked to speak with the welcome call dept, rep could not help. I called yesterday to cancel because it's been 6 weeks with no start to program or anyone calling me. Was told on a recorded line that I would not be contacted again and today I am asked for how do I rate the program that I am in. I AM NOT IN YOUR PROGRAM! STOP CONTACTING ME!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for your feedback, Jill. Your request has been processed. We wish you success with the resolution of your debts. Thank you for considering Freedom Debt Relief as your solution to financial relief.

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    Staff

    Reviewed July 13, 2022

    My experience with FDR has been great. Everybody I have spoken to has been very professional and helpful. They have always listened closely to what I have asked and have provided options for me to consider before making any decisions.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Arnold! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    PricePunctuality & SpeedRefunds & PayoutsStaff

    Reviewed July 13, 2022

    I've graduated despite receiving conflicting advice from FDR reps about settlement authorizations and when I asked for legal to review the advice given to me, I was ignored. Additionally, the estimated savings you claim I achieved is inaccurate as you don't take into consideration fees you charge, or the actual settlement amount paid. You only take into consideration the enrolled amount. Finally, I've been waiting for my account to close out and despite paying off all debt in the previous month, FDR continues to charge me a monthly service fee the following month. I was denied the refund of $21. This review will also be placed online.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hello Seth, we appreciate your feedback. Compare our fees to the 100% debt + interest % + late fees + penalty fees if someone can't meet the monthly required minimum payment. We offer a proven solution at an affordable monthly cost that helps our clients pay down their entire debt - principal, fees, interest and all. As we previously discussed the completion process with you before, we would like to remind you that any funds drafted during the graduation process, will be returned to you. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed July 13, 2022

    Joining Freedom Debt Relief has been an answer to my prayers. It has helped us beyond words. We have about a year more and I am counting the months. It was a very easy process with help from my adviser. Thank you so much!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Sandra! We are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServiceStaffBilling

    Reviewed July 13, 2022

    Yes I would recommend someone if they need help with their bills to stop the creditors from calling them all day and every day. That not good. Everybody need help. I would just talk to them about how you help me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for recommending our program, Judy! It is our pleasure to provide a service that leads you to a brighter financial future. Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    StaffBilling

    Reviewed July 13, 2022

    I'm very happy with Freedom for helping me out. thanks for everything and help me with my debt is a really relief that I feel on that part. I can sleep again without thinking how I'm going to get that payment done

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Elsie, we're honored to be your solution to financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Staff

    Reviewed July 13, 2022

    This is my first time using debt consolidating company and I'm very pleased. I had a lot of debt and it is so nice to have it taken care of by Freedom. I have peace of mind and the burden is lifted. I'm not alone, I have a great team working it out with me.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Guadalupe, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for allowing Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Punctuality & SpeedStaff

    Reviewed July 13, 2022

    Without your help, we'd never have gotten out of our grinding debt any time soon. Someone was always there to answer any questions or issues that came up quickly & thoroughly. We will now be able to live the remainder of our days with peace of mind. Thank you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Bert! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Staff

    Reviewed July 13, 2022

    This is an excellent platform to resolve anyone debt. I would like to say in a word it is an awesome. Anyone can take an advantage from Freedom Debt Relief. I am very pleased to work with them. I strongly suggest work with Freedom debt relief anytime.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Excellent feedback, Aminul. Our top goal is to make sure we support our clients every step of the way toward a debt-free future. We cannot thank you enough for sharing your positive experiences. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServicePriceStaff

    Reviewed July 13, 2022

    If anyone needs help getting their debt in control....Freedom should be their first call. Lifted all the pressure and stress right off my shoulders. Awesome customer service. Very friendly and helpful. I'm so glad I made the call. Well worth it.☺️

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you, Jeanie, for taking the time to share how pleased you are with our service efforts. We're honored to be your solution to financial relief. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    PriceStaff

    Reviewed July 13, 2022

    Very professional, courteous people who truly help to not only resolve your debt and give yourself worth a boost to do so. Recommended to a family member who is also in your program now. They are on their way to resolve debt now too.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for recommending our program, Valerie! It is our pleasure to provide a service that leads you to a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    PriceMaintenanceStaffBilling

    Reviewed July 13, 2022

    I contacted FDR several years ago looking for help, credit card debt had spiraled out of control and I was super stressed, ashamed, and fearful of what was to come. Everyone I spoke to treated me with kindness, respect, and no judgment. They explained everything to me, got me set up on a manageable plan and took charge of talking to my debtors. I felt SO much relief knowing I was going to start fixing the mess I’d gotten myself into and that I wasn’t doing it along. I’ve just paid off my final settlement and feel so good knowing that is all behind me and I can continue moving forward, not having to worry about garnishments and lawsuits. Thanks FDR, it’s really been a pleasure working with you!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Jamie! It is great to hear that you are happy with your choice of partnering with us to achieve a brighter financial future. We are excited for your new debt-free future and we will continue to be a source of support for you in the future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    StaffTransparency

    Reviewed July 13, 2022

    Updated on 03/04/2023: At first it was rough. Got sued 4 times but it was taken care of and now paid off. I thought I made the wrong decision at first but I didn't almost paid off. You would benefit with this program and be happy.

    Original Review: It was rough at the beginning because I was sued four or five times but it got better after 2 years. I wasn't expecting the lawsuits because I was thinking that would happen. The lawsuits were taken care of.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Carolyn, we are happy to hear that you're pleased with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed July 12, 2022

    The settlement was handled as quickly and as painless as possible. The customer service was superb. Very kind and knowledgeable of the situations I was having to deal with. It was really a pleasure to deal with FDR and NLLG.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Rebecca! We are happy to hear that you are happy with our service efforts! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

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    Punctuality & SpeedStaff

    Reviewed July 12, 2022

    Cannot wait to be relieved of this debt. Cory thank you so much. You are an amazing help. Being relieved of these debts will create an amazing future for my family. I hope you have a great day. Thank you.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Nicolas, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Staff

    Reviewed July 12, 2022

    The gentleman I dealt with was awesome. He was very knowledgeable & helpful. His name was Jarius I believe. He gave me all my options. Answered all my questions. He explained everything thoroughly. Very kind. I felt good about my decision to use Freedom Debt Relief.

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Hi Pam, thank you for reviewing your experience! We not only want to provide you with the best customer service and savings, but we also want to provide you with the necessary tools to achieve and maintain a brighter financial future! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

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    Customer ServiceStaffBilling

    Reviewed July 12, 2022

    I was skeptical about these programs but this really works…. Freedom Debt Relief not only took care of all my outstanding debt they got my monthly payments down to where I can afford and no more annoying phone calls from collectors! I would definitely recommend them to anyone who is dealing with excessive debt and debt collectors!

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    Freedom Debt Relief
    Response from Freedom Debt Relief

    Thank you for sharing your experience with us Patty, we are excited to work with you towards your brighter financial future! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

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    Freedom Debt Relief Company Information

    Social media:
    Company Name:
    Freedom Debt Relief
    Company Type:
    Private
    Year Founded:
    2002
    Address:
    PO Box 2330
    City:
    Phoenix
    State/Province:
    AZ
    Postal Code:
    85002-2330
    Country:
    United States
    Website:
    www.freedomdebtrelief.com

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